2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 46 3 20 6 0 0 72 26 478
2020 First official language - French 32 49 5 13 1 0 0 81 13 158

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 2 0 1 0 1 97 1 475
2020 First official language - French 59 29 5 4 1 2 0 90 5 158
2017 First official language - English 82 12 2 1 1 1 1 96 2 511
2017 First official language - French 57 30 4 6 1 1 1 89 7 173
2014 First official language - English 82 12 2 2 1 0 1 95 3 510
2014 First official language - French 49 36 4 5 3 1 0 87 9 163

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 8 17 7 0 0 67 24 480
2020 First official language - French 26 47 13 12 3 1 0 73 14 158
2019 First official language - English 40 37 5 12 7 0 0 76 19 444
2019 First official language - French 44 38 8 8 1 0 1 83 8 134
2017 First official language - English 40 32 6 14 9 0 0 72 22 512
2017 First official language - French 38 40 9 11 2 0 0 78 13 173
2014 First official language - English 44 36 5 8 7 0 0 80 15 510
2014 First official language - French 35 40 7 12 6 0 0 75 18 163

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 43 9 15 7 0 1 69 22 478
2020 First official language - French 39 39 10 8 3 0 1 79 11 158
2019 First official language - English 21 39 10 20 10 0 0 60 30 443
2019 First official language - French 31 46 8 9 5 0 1 78 14 134
2018 First official language - English 21 44 8 17 9 0 0 66 26 475
2018 First official language - French 33 43 8 11 4 0 1 77 15 174
2017 First official language - English 23 40 9 17 11 0 0 64 28 511
2017 First official language - French 36 35 13 11 3 0 1 72 15 173
2014 First official language - English 26 36 10 18 10 0 0 62 28 510
2014 First official language - French 26 46 12 11 4 0 1 72 15 163

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 10 12 5 0 0 72 18 476
2020 First official language - French 43 38 10 7 2 1 1 82 9 157
2019 First official language - English 40 33 10 12 4 0 0 74 16 447
2019 First official language - French 42 44 9 5 1 0 0 85 5 132
2017 First official language - English 44 35 7 9 5 0 1 79 14 510
2017 First official language - French 47 41 8 2 2 0 0 88 4 173
2014 First official language - English 49 35 6 7 4 0 0 83 11 510
2014 First official language - French 47 37 6 10 0 0 0 84 10 162

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 34 10 13 10 0 0 67 23 478
2020 First official language - French 46 36 6 6 4 1 1 83 11 158
2019 First official language - English 32 30 11 14 13 1 0 63 26 445
2019 First official language - French 43 36 9 9 2 0 1 80 11 134
2018 First official language - English 34 34 7 12 12 0 0 69 24 472
2018 First official language - French 47 35 6 5 5 1 0 83 10 172
2017 First official language - English 33 30 11 14 12 0 0 63 26 511
2017 First official language - French 38 35 13 6 4 0 3 76 11 173
2014 First official language - English 37 29 10 14 9 0 0 67 23 510
2014 First official language - French 39 32 14 8 5 1 0 72 13 163

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 41 7 7 4 0 0 81 11 477
2020 First official language - French 37 42 13 6 1 0 1 80 7 157
2019 First official language - English 41 35 10 8 4 0 0 77 13 447
2019 First official language - French 43 44 6 5 2 0 0 87 7 134
2018 First official language - English 36 42 9 8 4 0 0 78 13 475
2018 First official language - French 43 36 11 6 4 1 0 80 10 173
2017 First official language - English 39 42 9 8 3 0 0 80 11 512
2017 First official language - French 42 47 8 2 1 0 0 89 3 173
2014 First official language - English 42 40 8 7 3 0 0 82 10 510
2014 First official language - French 41 39 11 6 3 0 0 80 9 163

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 37 12 16 10 0 0 61 26 480
2020 First official language - French 42 37 13 4 3 0 1 79 7 158
2019 First official language - English 27 31 11 16 15 0 0 59 30 447
2019 First official language - French 33 39 13 11 3 0 0 73 14 134
2018 First official language - English 23 33 13 15 15 0 0 56 31 473
2018 First official language - French 30 38 15 10 6 1 0 69 16 173
2017 First official language - English 23 31 15 14 16 0 0 55 30 512
2017 First official language - French 29 39 15 8 7 0 1 69 16 173
2014 First official language - English 21 36 13 14 15 0 0 58 29 510
2014 First official language - French 23 39 19 11 8 0 0 63 19 163

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 46 8 11 3 0 0 77 15 478
2020 First official language - French 39 41 13 6 1 0 0 80 7 157
2019 First official language - English 36 37 10 11 6 0 0 73 17 443
2019 First official language - French 29 49 13 5 2 1 0 80 7 134
2018 First official language - English 32 40 10 12 6 0 0 72 18 472
2018 First official language - French 35 42 11 5 6 1 0 78 11 174
2017 First official language - English 35 38 11 11 6 1 0 73 16 510
2017 First official language - French 30 43 16 7 3 0 1 74 10 173

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 39 5 6 2 0 0 87 8 477
2020 First official language - French 55 33 9 2 1 0 0 88 3 158
2019 First official language - English 47 37 7 4 4 0 0 85 8 445
2019 First official language - French 46 38 10 4 1 0 0 84 5 134
2018 First official language - English 49 35 9 4 3 1 0 84 7 474
2018 First official language - French 46 37 10 3 2 1 0 84 6 173
2017 First official language - English 48 32 11 5 3 0 0 81 8 511
2017 First official language - French 41 46 6 4 3 1 0 87 7 172
2014 First official language - English 44 38 9 5 3 1 0 83 8 510
2014 First official language - French 37 42 12 6 3 1 0 79 9 163

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 38 12 11 10 0 0 67 21 479
2020 First official language - French 43 33 15 5 3 0 1 77 8 156
2019 First official language - English 34 30 9 13 14 0 0 64 27 446
2019 First official language - French 37 37 13 7 5 0 0 74 13 134
2018 First official language - English 30 32 11 14 13 0 0 62 27 474
2018 First official language - French 35 39 12 10 4 1 0 75 13 174
2017 First official language - English 28 35 11 11 14 0 0 63 26 511
2017 First official language - French 31 45 12 7 5 0 0 76 12 173

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 32 8 3 1 0 0 88 4 476
2020 First official language - French 54 32 10 1 1 0 1 87 3 158
2019 First official language - English 59 30 7 2 2 0 0 89 4 442
2019 First official language - French 53 38 8 1 1 0 0 91 1 133
2018 First official language - English 56 34 7 3 0 0 0 90 3 471
2018 First official language - French 53 37 7 2 1 0 0 90 3 173
2017 First official language - English 60 30 6 2 1 0 0 90 4 510
2017 First official language - French 53 40 6 1 1 0 0 92 2 171
2014 First official language - English 74 21 4 1 1 0 0 94 2 510
2014 First official language - French 60 32 5 2 2 0 0 92 4 163

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 39 10 10 10 0 0 70 20 478
2020 First official language - French 43 31 14 7 3 1 0 76 10 157
2019 First official language - English 32 33 9 16 10 0 0 66 26 446
2019 First official language - French 32 36 14 12 5 0 1 69 17 134
2018 First official language - English 27 38 11 13 10 0 0 65 23 473
2018 First official language - French 32 38 13 10 6 0 1 71 16 173
2017 First official language - English 29 35 12 14 10 0 0 64 24 509
2017 First official language - French 29 49 13 5 4 0 1 78 9 171
2014 First official language - English 22 38 11 15 13 0 0 61 28 509
2014 First official language - French 18 50 13 11 9 0 0 67 20 163

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 35 16 11 7 0 0 66 17 480
2020 First official language - French 45 32 15 4 2 1 1 79 6 157
2019 First official language - English 32 30 16 12 10 0 0 62 22 446
2019 First official language - French 32 38 19 7 4 0 0 70 11 134
2018 First official language - English 29 34 16 12 9 0 0 63 21 470
2018 First official language - French 33 30 21 10 4 0 1 65 14 174
2017 First official language - English 31 32 16 11 10 1 0 63 21 511
2017 First official language - French 33 35 22 6 4 0 0 68 10 171
2014 First official language - English 30 36 11 13 10 0 0 66 23 507
2014 First official language - French 26 40 18 10 6 0 0 66 16 163

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 40 10 17 7 0 0 66 24 473
2020 First official language - French 35 43 12 7 3 0 0 78 10 157
2019 First official language - English 22 40 11 17 11 0 0 61 28 439
2019 First official language - French 34 42 11 10 2 0 1 77 12 133
2018 First official language - English 24 33 14 14 15 0 0 57 29 474
2018 First official language - French 32 41 14 10 3 0 0 73 13 174
2017 First official language - English 25 37 12 13 12 0 0 63 25 510
2017 First official language - French 33 44 14 7 3 0 0 77 10 171
2014 First official language - English 28 37 11 13 10 0 0 66 23 510
2014 First official language - French 26 44 17 9 5 0 0 70 14 162

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 39 9 7 2 0 0 82 9 480
2020 First official language - French 45 39 9 6 1 0 1 85 7 158
2019 First official language - English 42 36 12 7 3 0 0 79 10 446
2019 First official language - French 49 40 8 2 2 0 0 89 3 134
2018 First official language - English 40 38 11 6 5 0 0 79 10 473
2018 First official language - French 47 37 10 4 2 0 0 84 7 173
2017 First official language - English 43 40 9 5 3 0 0 83 8 508
2017 First official language - French 48 43 6 2 2 0 0 90 4 171
2014 First official language - English 48 35 9 6 3 0 0 83 9 510
2014 First official language - French 44 42 8 3 3 0 0 86 5 163

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 26 24 16 16 0 0 44 32 479
2020 First official language - French 26 36 13 12 12 0 0 62 25 156
2019 First official language - English 17 29 23 13 18 0 0 46 31 441
2019 First official language - French 28 36 19 9 8 0 0 64 17 133
2018 First official language - English 21 29 23 12 15 0 0 50 27 475
2018 First official language - French 31 33 16 11 9 0 1 65 20 174
2017 First official language - English 21 32 22 14 10 0 1 53 25 512
2017 First official language - French 24 44 15 10 6 0 1 69 16 173
2014 First official language - English 24 31 19 13 12 0 1 55 25 510
2014 First official language - French 27 35 17 12 8 0 0 62 20 163

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 35 27 12 1 1 40 24 477
2020 First official language - French 5 19 29 34 11 1 1 46 24 156
2019 First official language - English 8 16 31 29 13 2 2 43 24 446
2019 First official language - French 5 13 29 35 17 0 0 52 19 134
2018 First official language - English 7 17 27 29 16 1 3 47 25 472
2018 First official language - French 2 18 30 34 14 0 1 49 21 174
2017 First official language - English 6 15 26 28 21 1 3 51 22 509
2017 First official language - French 5 15 29 33 12 2 4 48 21 172
2014 First official language - English 6 16 32 26 15 1 4 43 23 507
2014 First official language - French 9 19 28 23 14 0 6 40 30 163

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 25 34 20 1 2 56 18 476
2020 First official language - French 4 9 23 27 33 3 2 63 13 157
2019 First official language - English 11 18 27 23 18 2 1 42 30 446
2019 First official language - French 9 14 20 32 25 0 0 57 23 132
2018 First official language - English 10 18 24 26 18 2 3 45 30 472
2018 First official language - French 4 16 27 32 18 2 1 51 21 174
2017 First official language - English 7 13 23 28 24 3 3 55 21 508
2017 First official language - French 3 9 25 24 29 5 6 59 13 173
2014 First official language - English 9 12 24 29 21 2 3 53 22 508
2014 First official language - French 5 14 24 27 20 2 7 52 21 163

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 14 32 29 13 2 3 44 21 476
2020 First official language - French 8 17 32 27 14 1 2 41 26 158
2019 First official language - English 8 13 29 28 19 1 1 48 22 445
2019 First official language - French 15 27 20 22 14 0 2 37 43 134
2018 First official language - English 7 14 32 25 17 2 3 44 22 471
2018 First official language - French 15 18 28 21 13 1 3 36 35 174
2017 First official language - English 7 13 31 27 17 3 3 46 21 509
2017 First official language - French 11 24 28 18 12 3 4 32 37 173
2014 First official language - English 11 18 31 22 14 0 3 38 30 507
2014 First official language - French 28 25 18 13 10 0 5 25 56 163

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 11 36 33 13 1 1 48 16 473
2020 First official language - French 2 11 38 31 16 1 1 48 14 156
2019 First official language - English 5 12 35 31 14 0 2 47 17 441
2019 First official language - French 4 9 36 33 18 0 1 51 13 134
2018 First official language - English 5 11 30 36 16 0 2 54 16 468
2018 First official language - French 1 9 35 38 12 1 4 53 10 174
2017 First official language - English 5 11 28 33 20 1 3 55 16 506
2017 First official language - French 1 15 27 35 17 1 3 55 17 171
2014 First official language - English 3 10 27 38 18 0 3 58 14 507
2014 First official language - French 2 12 35 30 15 0 4 48 15 163

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 23 28 17 9 1 1 27 44 478
2020 First official language - French 14 22 28 22 12 1 1 34 37 155
2019 First official language - English 29 25 24 11 9 1 1 20 55 444
2019 First official language - French 11 21 29 20 16 1 1 37 34 133
2018 First official language - English 28 26 24 11 10 1 1 21 54 471
2018 First official language - French 10 21 37 20 9 1 2 30 32 173
2017 First official language - English 17 21 28 19 11 1 3 31 39 508
2017 First official language - French 9 20 26 25 12 2 6 40 31 173
2014 First official language - English 16 23 29 17 12 1 2 30 40 507
2014 First official language - French 17 25 28 16 9 2 3 26 44 163

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 15 29 25 15 3 2 42 28 476
2020 First official language - French 6 11 16 36 22 7 2 64 18 157
2019 First official language - English 23 18 26 17 12 1 3 29 43 443
2019 First official language - French 12 16 20 22 24 3 2 49 29 134
2018 First official language - English 18 19 23 21 16 1 2 38 39 471
2018 First official language - French 9 14 30 28 14 2 3 45 24 174
2017 First official language - English 11 14 27 25 14 3 5 43 28 508
2017 First official language - French 5 15 28 23 18 7 5 46 22 173
2014 First official language - English 10 13 22 31 17 3 4 52 24 504
2014 First official language - French 10 14 21 25 21 1 8 50 27 163

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 18 36 22 13 1 2 36 27 477
2020 First official language - French 7 16 33 23 16 3 3 41 24 155
2019 First official language - English 10 17 35 20 14 2 2 35 29 445
2019 First official language - French 9 23 25 20 21 1 1 42 33 134
2018 First official language - English 11 19 32 20 13 2 3 34 32 473
2018 First official language - French 12 17 31 22 13 2 4 38 30 171
2017 First official language - English 9 17 34 19 13 3 4 35 28 509
2017 First official language - French 7 17 40 14 12 5 4 29 27 173
2014 First official language - English 14 19 32 19 11 1 4 32 35 507
2014 First official language - French 18 23 29 17 9 0 3 27 42 163

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 26 41 13 7 1 0 20 38 476
2020 First official language - French 3 19 43 25 8 1 1 34 23 158
2019 First official language - English 15 26 35 15 8 0 2 23 41 446
2019 First official language - French 11 23 29 22 15 0 0 37 34 134
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 24 20 14 13 7 2 48 30 479
2020 First official language - French 33 34 14 5 2 9 3 76 8 157
2019 First official language - English 21 23 17 16 15 6 2 48 34 444
2019 First official language - French 27 32 20 7 8 5 0 63 16 134
2018 First official language - English 15 28 18 16 16 6 1 47 34 475
2018 First official language - French 21 33 18 14 6 6 2 59 22 171
2017 First official language - English 19 24 15 17 18 3 4 47 37 511
2017 First official language - French 25 29 15 15 6 5 5 60 23 173
2014 First official language - English 22 27 13 17 16 3 1 51 35 508
2014 First official language - French 27 34 15 9 7 2 6 66 18 163

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 26 10 14 13 2 0 62 28 477
2020 First official language - French 58 27 10 2 2 1 0 86 4 158
2019 First official language - English 32 27 8 17 14 2 0 60 32 445
2019 First official language - French 45 32 10 10 2 1 0 78 12 134
2018 First official language - English 28 29 7 18 17 1 0 57 35 474
2018 First official language - French 41 35 8 9 6 2 0 77 15 172
2017 First official language - English 31 26 10 16 15 1 0 58 32 512
2017 First official language - French 42 35 11 6 4 1 1 79 10 173
2014 First official language - English 30 29 10 15 16 1 0 59 31 509
2014 First official language - French 40 38 8 4 8 2 0 80 13 163

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 7 11 6 1 0 75 17 477
2020 First official language - French 60 32 6 1 1 0 0 92 2 158
2019 First official language - English 41 30 8 13 7 0 0 72 20 442
2019 First official language - French 51 35 8 3 3 0 0 86 6 133
2018 First official language - English 37 35 8 12 7 0 0 72 20 474
2018 First official language - French 44 38 12 4 3 0 0 82 6 170
2017 First official language - English 35 35 8 11 9 1 0 72 20 511
2017 First official language - French 45 41 8 5 2 0 0 85 7 173
2014 First official language - English 34 38 8 14 6 0 0 72 20 510
2014 First official language - French 40 43 10 5 2 0 0 83 7 163

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 12 8 5 2 0 75 14 475
2020 First official language - French 54 30 12 1 2 1 0 85 2 157
2019 First official language - English 38 35 10 9 7 1 0 74 16 445
2019 First official language - French 44 37 14 3 2 1 0 82 5 132
2018 First official language - English 35 38 12 9 5 1 0 74 14 474
2018 First official language - French 39 43 8 6 3 0 1 82 9 171

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 23 12 8 8 6 2 69 18 478
2020 First official language - French 56 24 10 2 2 4 2 85 5 158
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 25 18 7 4 1 3 71 11 479
2020 First official language - French 60 21 12 1 2 1 4 85 3 157
2019 First official language - English 42 22 18 7 5 1 4 68 13 446
2019 First official language - French 46 30 17 2 2 0 4 79 3 133

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 10 12 9 1 0 69 21 474
2020 First official language - French 54 29 11 3 3 0 0 84 5 158
2019 First official language - English 35 32 11 13 9 0 0 67 22 447
2019 First official language - French 46 34 10 7 4 0 0 80 10 134
2018 First official language - English 33 32 15 12 8 0 0 65 20 475
2018 First official language - French 44 33 9 10 4 0 0 77 14 174
2017 First official language - English 32 31 12 11 13 0 0 64 24 509
2017 First official language - French 35 44 9 7 2 0 2 81 9 172
2014 First official language - English 36 32 10 12 10 1 0 68 22 510
2014 First official language - French 44 35 13 4 4 0 0 79 8 163

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 23 16 8 7 2 1 69 15 477
2020 First official language - French 60 20 13 1 2 2 2 84 3 155

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 11 11 9 1 1 69 20 480
2020 First official language - French 58 24 10 5 2 0 0 82 8 158
2019 First official language - English 38 28 10 13 10 1 1 67 23 444
2019 First official language - French 47 34 11 4 2 0 0 82 7 134
2018 First official language - English 38 28 13 13 7 1 1 67 20 474
2018 First official language - French 53 27 9 5 5 1 0 81 10 173
2017 First official language - English 39 25 12 12 11 1 0 65 23 510
2017 First official language - French 40 45 7 5 2 0 2 86 7 173
2014 First official language - English 38 28 9 12 10 1 1 68 23 509
2014 First official language - French 42 35 13 5 4 1 1 78 9 163

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 480
2020 First official language - French 47 53 158

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 16 7 3 1 3 9 87 5 479
2020 First official language - French 66 19 5 2 1 0 8 91 3 158

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 11 9 5 1 1 75 14 479
2020 First official language - French 62 26 5 2 4 0 1 89 6 158
2019 First official language - English 45 29 10 8 9 0 0 74 17 447
2019 First official language - French 57 25 8 6 4 0 0 82 10 134
2018 First official language - English 45 28 12 8 7 0 0 73 15 472
2018 First official language - French 58 24 8 5 5 0 0 82 10 174
2017 First official language - English 47 22 11 8 11 0 0 69 19 511
2017 First official language - French 52 32 7 4 3 0 1 85 8 173
2014 First official language - English 49 26 10 7 7 0 0 75 15 510
2014 First official language - French 50 32 10 4 3 0 0 83 7 163
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 26 12 8 9 4 0 70 17 479
2020 First official language - French 48 30 10 4 2 6 0 83 6 157
2019 First official language - English 40 26 11 11 9 4 0 68 20 447
2019 First official language - French 33 40 12 5 5 4 0 77 10 134
2018 First official language - English 39 25 15 8 9 4 0 67 18 474
2018 First official language - French 38 33 16 6 3 5 0 74 9 174
2017 First official language - English 40 26 12 8 8 5 1 70 17 512
2017 First official language - French 37 42 14 3 2 3 0 81 5 173
2014 First official language - English 42 27 13 7 7 4 0 72 15 510
2014 First official language - French 36 34 15 9 2 4 1 73 11 163

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 29 13 9 11 1 0 66 20 477
2020 First official language - French 44 28 16 6 3 4 0 75 9 158
2019 First official language - English 34 29 10 13 13 1 0 64 26 446
2019 First official language - French 30 32 21 10 6 0 0 63 16 134
2018 First official language - English 30 29 14 12 14 1 0 60 26 470
2018 First official language - French 32 38 15 8 5 1 0 71 14 174
2017 First official language - English 35 27 10 13 13 1 0 63 27 512
2017 First official language - French 28 39 20 8 3 1 0 68 12 172
2014 First official language - English 33 30 11 14 11 1 0 63 25 510
2014 First official language - French 30 35 20 9 5 1 0 66 14 163

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 15 14 11 3 0 59 26 476
2020 First official language - French 36 30 19 8 3 4 0 69 11 158
2019 First official language - English 24 29 13 16 13 4 0 56 31 446
2019 First official language - French 25 32 21 11 8 2 1 59 20 134
2018 First official language - English 22 26 16 16 17 3 0 50 34 470
2018 First official language - French 23 33 22 11 6 4 0 59 18 174
2017 First official language - English 24 27 14 16 15 4 0 53 33 511
2017 First official language - French 19 36 25 9 6 5 0 58 16 173
2014 First official language - English 23 28 13 18 13 4 0 53 32 508
2014 First official language - French 19 29 21 17 8 6 0 50 27 163

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 13 17 12 1 0 58 29 478
2020 First official language - French 37 33 10 12 5 2 0 72 17 158
2019 First official language - English 20 29 13 16 19 2 0 50 36 447
2019 First official language - French 25 34 20 14 6 1 0 60 20 134
2018 First official language - English 18 25 14 20 21 1 0 44 42 474
2018 First official language - French 22 38 19 12 7 2 0 61 19 174
2017 First official language - English 19 27 11 22 19 3 0 48 42 508
2017 First official language - French 17 39 22 14 4 2 0 58 19 172
2014 First official language - English 19 29 14 19 16 3 0 49 37 510
2014 First official language - French 16 36 28 11 7 2 0 53 18 162

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 11 10 7 12 18 10 60 26 480
2020 First official language - French 61 25 9 1 2 1 0 87 3 158
2019 First official language - English 33 12 9 7 14 17 8 60 27 447
2019 First official language - French 68 17 8 1 3 2 1 88 4 133
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 39 16 9 6 2 0 68 15 480
2020 First official language - French 35 46 14 3 1 1 0 82 4 158
2019 First official language - English 25 38 18 9 9 1 0 64 18 443
2019 First official language - French 34 43 12 8 2 0 0 78 11 134
2018 First official language - English 22 37 20 12 8 0 0 60 20 474
2018 First official language - French 23 48 18 6 2 3 0 73 9 174
2017 First official language - English 25 34 20 12 8 1 1 59 20 508
2017 First official language - French 25 46 20 5 2 1 0 72 7 172
2014 First official language - English 26 38 18 8 7 3 0 67 15 510
2014 First official language - French 26 42 20 8 3 2 0 68 11 163

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 35 17 17 11 2 0 53 29 475
2020 First official language - French 22 44 19 8 4 3 0 68 12 157
2019 First official language - English 12 29 20 20 15 4 0 43 37 443
2019 First official language - French 19 38 24 11 7 1 0 57 18 132

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 12 7 8 2 0 72 16 479
2020 First official language - French 42 36 14 6 1 1 0 79 7 157
2019 First official language - English 38 32 11 9 9 1 0 71 19 445
2019 First official language - French 39 36 12 8 4 1 1 75 12 134
2018 First official language - English 38 33 10 9 8 1 0 72 17 472
2018 First official language - French 33 37 15 9 2 3 1 73 11 173
2017 First official language - English 42 31 9 9 6 2 1 76 15 508
2017 First official language - French 41 36 15 5 2 2 0 79 6 173
2014 First official language - English 52 29 7 7 3 2 0 83 10 510
2014 First official language - French 41 39 9 6 1 2 1 82 8 163

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 31 16 7 7 2 0 71 13 475
2020 First official language - French 45 39 13 1 1 1 0 85 3 157
2019 First official language - English 35 29 17 9 10 0 0 64 18 440
2019 First official language - French 36 40 17 4 1 0 2 77 6 134
2018 First official language - English 30 32 20 9 8 0 0 62 17 473
2018 First official language - French 34 39 20 4 2 2 0 74 5 174

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 20 16 15 20 9 1 43 39 478
2020 First official language - French 22 29 15 12 7 11 3 60 22 157
2019 First official language - English 17 19 13 17 23 10 1 41 45 444
2019 First official language - French 23 23 19 12 12 10 0 52 27 133
2018 First official language - English 16 20 15 18 23 7 2 39 45 471
2018 First official language - French 17 25 16 16 12 12 1 49 33 171
2017 First official language - English 14 19 13 18 21 13 2 38 46 509
2017 First official language - French 18 21 17 16 11 13 5 47 32 173
2014 First official language - English 17 20 12 19 20 9 1 42 44 510
2014 First official language - French 14 21 20 17 12 11 5 41 34 163

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 32 12 18 16 2 1 53 35 476
2020 First official language - French 27 38 22 7 4 2 1 66 11 155
2019 First official language - English 19 25 15 17 21 1 0 45 39 446
2019 First official language - French 25 35 15 17 7 1 0 61 24 133
2018 First official language - English 17 22 16 23 20 2 0 40 44 476
2018 First official language - French 24 36 20 10 8 1 0 61 18 174
2017 First official language - English 19 26 13 18 22 3 0 46 41 512
2017 First official language - French 23 41 15 12 5 2 0 66 18 172
2014 First official language - English 19 29 14 18 17 3 0 49 36 510
2014 First official language - French 14 41 18 17 7 2 0 57 25 162

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 26 11 16 25 2 1 46 42 479
2020 First official language - French 21 29 18 13 11 5 4 55 26 156
2019 First official language - English 18 23 10 17 30 1 2 42 48 447
2019 First official language - French 17 20 20 18 18 3 3 40 38 134
2018 First official language - English 14 20 10 19 33 1 2 36 54 474
2018 First official language - French 13 22 18 20 20 4 4 37 44 174
2017 First official language - English 17 20 11 17 31 3 2 38 51 512
2017 First official language - French 16 32 17 9 21 2 4 50 32 173
2014 First official language - English 16 18 13 18 29 3 3 36 50 509
2014 First official language - French 9 22 18 17 26 1 7 34 47 162

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 24 13 8 6 2 4 71 15 480
2020 First official language - French 48 25 17 5 4 0 1 74 9 158
2019 First official language - English 46 22 15 6 5 3 3 73 12 445
2019 First official language - French 58 17 13 5 3 0 4 77 9 133

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 22 16 9 6 2 3 68 15 480
2020 First official language - French 55 21 15 4 3 1 1 78 7 157
2019 First official language - English 33 26 18 8 11 1 2 61 20 446
2019 First official language - French 50 22 16 5 3 1 3 75 8 133

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 7 6 3 4 4 5 85 8 479
2020 First official language - French 80 11 4 2 1 1 1 94 2 157
2019 First official language - English 71 9 4 4 4 6 3 87 9 444
2019 First official language - French 80 8 3 4 0 1 4 93 4 133

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 9 6 3 2 1 7 88 5 478
2020 First official language - French 80 10 4 3 0 1 2 93 3 158
2019 First official language - English 75 7 3 1 3 3 9 93 4 444
2019 First official language - French 85 2 2 2 0 1 8 97 2 130

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 39 14 12 8 3 0 65 20 479
2020 First official language - French 29 43 20 4 1 3 0 75 5 158
2019 First official language - English 20 39 15 16 8 2 0 60 25 447
2019 First official language - French 25 38 19 9 3 5 0 67 13 134
2018 First official language - English 18 32 21 14 12 3 0 52 27 474
2018 First official language - French 22 37 22 12 3 4 1 62 15 172
2017 First official language - English 20 32 18 13 13 4 0 54 27 512
2017 First official language - French 19 36 26 8 5 4 1 58 14 172

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 40 11 10 7 2 0 71 17 479
2020 First official language - French 43 39 13 4 1 1 0 83 5 158
2019 First official language - English 29 38 12 10 10 2 0 67 20 446
2019 First official language - French 39 35 19 2 2 2 0 76 5 131
2018 First official language - English 34 33 14 9 8 2 0 68 18 471
2018 First official language - French 36 46 11 3 2 3 0 84 5 174
2017 First official language - English 34 36 12 11 6 2 0 71 17 512
2017 First official language - French 30 49 14 3 2 3 0 81 5 173
2014 First official language - English 39 35 13 6 5 2 0 75 11 510
2014 First official language - French 38 37 14 6 2 3 0 77 8 163

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 38 15 6 7 3 0 72 13 478
2020 First official language - French 46 34 12 2 2 5 0 84 4 158
2019 First official language - English 38 29 16 6 7 3 0 69 14 444
2019 First official language - French 44 34 12 2 3 4 0 82 6 133
2018 First official language - English 33 32 16 6 7 5 0 68 15 473
2018 First official language - French 33 38 17 6 2 5 0 74 8 174
2017 First official language - English 34 27 18 6 8 7 0 66 14 512
2017 First official language - French 30 42 15 3 4 6 1 77 7 173
2014 First official language - English 40 30 17 4 3 4 1 74 8 510
2014 First official language - French 37 34 16 5 1 7 0 77 7 162

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 16 5 6 4 1 71 12 477
2020 First official language - French 46 28 15 3 0 7 1 80 3 158

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 11 8 9 4 1 70 18 480
2020 First official language - French 57 27 5 3 2 3 2 90 5 158

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 7 10 4 1 0 79 14 478
2020 First official language - French 60 31 8 1 0 0 0 91 1 158
2019 First official language - English 46 30 7 10 7 0 0 76 17 446
2019 First official language - French 49 39 7 3 2 0 0 88 5 133
2018 First official language - English 42 35 8 8 7 0 0 77 15 472
2018 First official language - French 51 39 7 2 2 0 0 89 4 174
2017 First official language - English 45 33 7 7 8 0 0 78 15 511
2017 First official language - French 46 43 7 2 1 0 0 89 4 173
2014 First official language - English 49 32 7 6 7 0 0 81 12 509
2014 First official language - French 48 41 5 3 3 0 0 89 5 162

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 30 13 9 9 0 0 68 19 480
2020 First official language - French 46 32 15 6 1 0 0 78 7 157
2019 First official language - English 32 27 15 14 11 1 0 59 26 445
2019 First official language - French 42 33 14 7 5 0 0 75 11 134
2018 First official language - English 28 34 17 10 11 0 0 62 21 474
2018 First official language - French 37 37 11 10 5 1 0 74 15 172
2017 First official language - English 32 31 15 10 11 1 0 63 21 512
2017 First official language - French 38 39 14 6 2 1 0 78 8 172
2014 First official language - English 30 36 12 15 7 0 0 66 22 509
2014 First official language - French 39 32 14 8 5 1 0 73 13 161

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 13 10 8 0 0 69 18 475
2020 First official language - French 43 40 12 3 1 0 0 83 4 158
2019 First official language - English 31 31 15 12 11 0 0 62 24 446
2019 First official language - French 38 37 12 9 4 0 0 75 13 134
2018 First official language - English 28 35 14 12 10 0 0 63 23 470
2018 First official language - French 38 37 10 9 6 0 0 75 15 173
2017 First official language - English 33 32 12 11 11 1 0 66 22 512
2017 First official language - French 37 39 16 5 3 1 0 77 8 172
2014 First official language - English 32 35 12 14 8 0 0 67 22 509
2014 First official language - French 37 33 15 8 7 0 0 70 15 162

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 21 16 11 9 3 1 62 21 479
2020 First official language - French 42 29 13 9 2 5 0 75 12 158
2019 First official language - English 33 20 17 14 12 3 1 56 27 447
2019 First official language - French 40 26 15 9 6 4 0 68 16 134
2018 First official language - English 29 25 17 14 11 2 1 56 26 474
2018 First official language - French 31 34 10 15 7 3 0 67 22 174
2017 First official language - English 32 24 15 11 12 4 1 60 24 511
2017 First official language - French 36 26 18 8 5 7 0 66 14 172
2014 First official language - English 37 23 12 13 10 5 1 63 24 510
2014 First official language - French 37 28 17 8 8 1 1 67 16 162
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 15 47 38 479
2020 First official language - French 21 47 31 158
2019 First official language - English 18 39 43 445
2019 First official language - French 20 44 36 134
2018 First official language - English 17 38 45 475
2018 First official language - French 22 43 35 173
2017 First official language - English 19 47 34 512
2017 First official language - French 18 47 35 172
2014 First official language - English 17 50 33 509
2014 First official language - French 22 47 31 162

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 21 13 49 11 0 6 72
2020 First official language - French 16 26 51 3 0 3 35
2019 First official language - English 10 12 47 18 1 11 83
2019 First official language - French 10 26 45 7 0 11 27
2018 First official language - English 13 7 49 20 2 9 84
2018 First official language - French 11 14 59 14 0 2 38
2017 First official language - English 9 9 37 26 7 12 99
2017 First official language - French 9 17 45 14 0 16 32
2014 First official language - English 15 8 32 30 9999 16 87
2014 First official language - French 15 12 58 13 9999 2 38
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 479
2020 First official language - French 11 89 158
2019 First official language - English 18 82 446
2019 First official language - French 11 89 134
2018 First official language - English 18 82 474
2018 First official language - French 10 90 173

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 75
2020 First official language - French 66 34 17
2018 First official language - English 66 34 85
2018 First official language - French 48 52 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 75
2020 First official language - French 41 59 17
2019 First official language - English 58 42 78
2019 First official language - French 35 65 14
2018 First official language - English 52 48 85
2018 First official language - French 47 53 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 75
2020 First official language - French 0 100 17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 75
2020 First official language - French 0 100 17
2019 First official language - English 8 92 78
2019 First official language - French 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 78
2019 First official language - French 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 75
2020 First official language - French 0 100 17
2018 First official language - English 11 89 85
2018 First official language - French 0 100 17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 75
2020 First official language - French 35 65 17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 34 66 85
2018 First official language - French 35 65 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 75
2020 First official language - French 31 69 17
2019 First official language - English 52 48 78
2019 First official language - French 36 64 14
2018 First official language - English 44 56 85
2018 First official language - French 30 70 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 75
2020 First official language - French 37 63 17
2018 First official language - English 48 52 85
2018 First official language - French 41 59 17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 33 67 78
2019 First official language - French 43 57 14
2018 First official language - English 23 77 85
2018 First official language - French 48 52 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 75
2020 First official language - French 55 45 17
2018 First official language - English 59 41 85
2018 First official language - French 53 47 17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 75
2020 First official language - French 48 52 17
2019 First official language - English 37 63 78
2019 First official language - French 35 65 14
2018 First official language - English 40 60 85
2018 First official language - French 35 65 17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 78
2019 First official language - French 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 85
2018 First official language - French 0 100 17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 78
2019 First official language - French 43 57 14
2018 First official language - English 43 57 85
2018 First official language - French 35 65 17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 75
2020 First official language - French 26 74 17

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 75
2020 First official language - French 0 100 17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 75
2020 First official language - French 72 28 17
2019 First official language - English 39 61 78
2019 First official language - French 65 35 14
2018 First official language - English 48 52 85
2018 First official language - French 53 47 17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 20 80 85
2018 First official language - French 47 53 17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 85
2018 First official language - French 0 100 17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 85
2018 First official language - French 0 100 17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 78
2019 First official language - French 0 100 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 80
2018 First official language - French 29 71 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 44 56 80
2018 First official language - French 36 64 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 51 49 80
2018 First official language - French 30 70 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 80
2018 First official language - French 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 71 29 80
2018 First official language - French 48 52 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 14 17 12 12 26 7 40 35 478
2020 First official language - French 19 17 18 7 2 30 8 58 14 158
2019 First official language - English 12 14 17 11 17 25 4 37 39 445
2019 First official language - French 20 11 16 8 7 30 7 50 25 134
2018 First official language - English 13 18 18 13 14 20 4 41 35 472
2018 First official language - French 14 16 20 5 9 30 6 48 21 169
2017 First official language - English 13 16 18 11 13 22 8 41 34 512
2017 First official language - French 15 18 15 6 4 33 9 58 17 173
2014 First official language - English 13 15 20 10 10 28 5 41 30 510
2014 First official language - French 10 18 21 5 6 34 5 47 18 162

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 15 10 9 7 1 62 21 477
2020 First official language - French 35 34 15 5 1 10 1 77 7 157
2019 First official language - English 27 26 16 12 10 8 1 57 25 447
2019 First official language - French 31 35 15 7 4 6 2 72 11 134
2018 First official language - English 27 24 20 12 9 7 0 56 23 474
2018 First official language - French 30 37 11 9 2 9 1 74 13 171
2017 First official language - English 26 33 18 7 8 7 1 64 16 512
2017 First official language - French 26 39 15 6 2 11 2 74 9 173
2014 First official language - English 23 23 22 10 8 14 0 54 21 510
2014 First official language - French 21 31 19 3 5 18 3 66 10 161
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 479
2020 First official language - French 5 95 157
2019 First official language - English 10 90 445
2019 First official language - French 4 96 134
2018 First official language - English 11 89 475
2018 First official language - French 4 96 171

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 13 16 7 10 33 6 44 28 478
2020 First official language - French 24 18 16 3 0 32 7 69 5 158
2019 First official language - English 15 12 20 6 10 31 6 43 25 445
2019 First official language - French 23 13 17 2 3 35 7 61 9 134
2018 First official language - English 17 14 23 6 10 26 5 45 23 472
2018 First official language - French 13 18 21 2 1 35 8 56 6 173
2017 First official language - English 14 12 21 4 7 32 9 44 19 511
2017 First official language - French 14 20 17 2 2 38 8 63 6 172
2014 First official language - English 14 12 24 3 4 37 6 45 14 510
2014 First official language - French 8 18 21 3 2 40 6 50 11 162

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 25 17 7 9 9 2 63 18 478
2020 First official language - French 40 35 14 1 0 10 0 83 1 156
2019 First official language - English 34 23 15 8 7 12 1 65 17 446
2019 First official language - French 38 32 16 3 1 8 2 78 4 134
2018 First official language - English 31 25 20 7 8 9 0 62 16 474
2018 First official language - French 30 36 16 1 1 14 2 78 3 173
2017 First official language - English 28 29 19 5 7 11 2 66 13 507
2017 First official language - French 29 33 17 1 1 16 2 77 2 173
2014 First official language - English 31 23 19 4 4 18 1 67 10 510
2014 First official language - French 19 35 17 3 3 21 3 70 8 161
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 31 19 16 13 0 1 52 29 478
2020 First official language - French 41 19 21 15 3 0 1 60 18 158

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 27 20 12 8 1 1 60 20 476
2020 First official language - French 42 28 19 6 4 0 0 71 10 158
2019 First official language - English 18 27 23 17 15 0 0 45 32 446
2019 First official language - French 26 23 27 12 11 0 2 50 23 134
2018 First official language - English 15 24 22 17 21 0 1 40 39 476
2018 First official language - French 21 21 21 18 15 0 3 44 35 174
2017 First official language - English 21 25 21 17 15 0 1 46 33 510
2017 First official language - French 19 20 19 17 19 1 6 42 38 172

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 25 26 22 0 1 27 48 479
2020 First official language - French 13 10 39 20 18 0 0 23 38 158
2019 First official language - English 8 17 25 21 29 0 0 25 50 446
2019 First official language - French 14 21 32 20 13 0 0 35 33 134
2018 First official language - English 10 17 29 18 26 0 0 27 44 476
2018 First official language - French 13 21 36 16 12 0 1 35 28 174
2017 First official language - English 9 20 27 24 20 0 0 30 44 511
2017 First official language - French 10 24 30 21 13 0 2 35 35 173

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 32 22 13 8 0 1 56 22 477
2020 First official language - French 20 26 31 18 4 0 1 47 22 158
2019 First official language - English 22 31 25 11 10 0 0 53 22 442
2019 First official language - French 26 37 17 12 5 1 1 65 18 134
2018 First official language - English 21 34 24 12 7 0 2 56 19 472
2018 First official language - French 17 39 30 7 4 1 3 58 11 174
2017 First official language - English 25 33 21 10 8 1 3 60 18 507
2017 First official language - French 19 28 32 13 5 0 3 48 19 172

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 22 20 20 25 1 1 34 46 476
2020 First official language - French 13 20 31 21 14 1 0 33 35 158
2019 First official language - English 9 16 18 21 35 1 0 25 57 445
2019 First official language - French 19 28 17 21 16 0 0 47 37 133
2018 First official language - English 13 16 19 20 30 0 1 30 51 474
2018 First official language - French 14 32 26 12 13 1 2 47 26 173
2017 First official language - English 14 21 24 16 23 0 1 36 40 509
2017 First official language - French 12 28 24 19 12 1 3 42 33 173

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 19 15 16 0 2 50 31 478
2020 First official language - French 26 25 23 15 10 0 1 51 25 157
2019 First official language - English 26 22 19 12 19 0 3 49 32 447
2019 First official language - French 36 22 23 10 6 0 4 60 16 134
2018 First official language - English 27 20 19 12 17 0 5 50 31 470
2018 First official language - French 36 23 22 4 9 0 6 62 14 174
2017 First official language - English 26 22 20 12 13 1 6 52 26 510
2017 First official language - French 25 28 13 11 11 1 11 60 25 173

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 23 23 17 19 0 1 40 36 477
2020 First official language - French 25 21 30 16 9 0 0 46 24 158
2019 First official language - English 16 24 23 14 21 0 0 41 36 446
2019 First official language - French 30 33 18 9 10 0 0 63 19 134
2018 First official language - English 17 23 26 15 18 0 1 40 34 474
2018 First official language - French 29 26 22 13 8 1 0 56 21 174
2017 First official language - English 20 25 24 17 13 0 0 45 31 508
2017 First official language - French 24 32 27 10 7 1 1 56 17 172

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 22 17 13 12 0 9 54 27 477
2020 First official language - French 26 21 29 13 8 1 3 49 21 158

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 23 7 5 1 2 64 12 477
2020 First official language - French 38 36 17 7 2 0 1 74 9 157
2019 First official language - English 27 35 19 10 9 0 0 62 18 442
2019 First official language - French 32 30 24 8 5 0 1 63 14 133
2018 First official language - English 26 30 21 13 7 1 1 58 21 473
2018 First official language - French 33 29 20 14 4 1 1 62 18 173
2017 First official language - English 27 30 22 12 8 0 1 58 20 508
2017 First official language - French 35 28 19 9 3 1 5 67 13 171

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 19 10 5 1 0 65 15 478
2020 First official language - French 32 33 24 8 3 0 1 66 10 158
2019 First official language - English 34 31 18 9 7 0 1 66 16 443
2019 First official language - French 34 30 22 11 2 1 1 65 13 133
2018 First official language - English 32 31 20 10 5 0 1 64 16 471
2018 First official language - French 33 40 18 4 2 1 1 75 6 172
2017 First official language - English 37 31 16 9 6 0 1 69 15 508
2017 First official language - French 33 38 19 6 1 2 2 74 7 172

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 35 16 8 5 0 0 71 13 478
2020 First official language - French 38 34 18 7 2 0 0 73 9 157
2019 First official language - English 40 29 18 8 5 0 0 68 13 443
2019 First official language - French 39 32 18 7 4 0 0 71 11 132
2018 First official language - English 36 30 19 9 5 0 1 67 14 472
2018 First official language - French 43 32 17 4 2 0 2 77 6 171
2017 First official language - English 41 31 13 7 7 0 1 73 14 508
2017 First official language - French 40 32 15 7 2 1 3 74 10 171

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 26 14 11 8 0 1 66 19 479
2020 First official language - French 47 28 14 5 5 0 1 76 10 156
2019 First official language - English 38 25 17 8 12 0 0 63 20 440
2019 First official language - French 48 25 17 3 7 1 0 73 10 132

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 25 15 9 0 1 50 25 478
2020 First official language - French 25 34 28 8 6 0 0 58 14 158

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 29 23 13 11 0 1 53 24 476
2020 First official language - French 30 32 16 15 6 1 0 63 21 158
2019 First official language - English 35 29 19 8 8 1 0 65 15 441
2019 First official language - French 40 22 22 8 6 1 1 63 14 133
2018 First official language - English 32 31 21 8 6 1 1 64 14 469
2018 First official language - French 34 23 27 9 3 1 3 59 13 172
2017 First official language - English 34 34 19 8 4 1 1 69 12 507
2017 First official language - French 30 34 18 12 4 0 1 65 17 172

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 28 22 8 6 0 0 64 14 478
2020 First official language - French 38 30 21 7 3 1 1 69 10 157
2019 First official language - English 46 26 16 6 5 0 1 73 11 442
2019 First official language - French 62 19 14 1 1 0 2 83 2 133
2018 First official language - English 48 23 17 5 5 1 1 72 11 472
2018 First official language - French 57 25 9 4 3 1 2 84 7 170
2017 First official language - English 52 25 11 7 4 0 1 78 11 510
2017 First official language - French 58 21 14 5 1 0 2 80 6 173

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 31 25 14 9 0 0 52 23 478
2020 First official language - French 24 31 27 10 7 0 1 55 17 158

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 7 3 4 1 3 85 7 478
2020 First official language - French 65 13 14 4 1 0 3 80 5 158
2019 First official language - English 70 12 6 3 3 1 6 88 6 443
2019 First official language - French 73 10 7 1 1 0 8 91 2 132
2018 First official language - English 66 14 8 2 3 1 5 86 6 471
2018 First official language - French 73 14 5 2 1 1 6 92 3 173

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 14 6 2 6 1 2 86 8 476
2020 First official language - French 82 9 5 2 1 0 1 92 3 157
2019 First official language - English 67 12 9 5 6 0 1 80 11 446
2019 First official language - French 74 12 3 4 3 2 2 89 8 134
2018 First official language - English 62 14 8 7 4 0 3 79 12 471
2018 First official language - French 76 11 2 5 3 1 2 89 9 173
2017 First official language - English 66 14 6 5 5 1 2 83 11 511
2017 First official language - French 77 10 6 3 1 0 4 90 4 173

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 9 3 4 1 1 83 7 476
2020 First official language - French 69 17 8 4 1 0 1 87 5 158
2019 First official language - English 48 29 15 4 4 0 1 77 8 446
2019 First official language - French 57 25 11 2 2 2 2 85 4 134
2018 First official language - English 37 38 15 6 4 0 0 75 10 474
2018 First official language - French 50 30 11 5 1 0 2 82 7 173
2017 First official language - English 44 31 16 5 3 0 1 75 9 510
2017 First official language - French 50 27 12 6 2 0 3 79 9 171

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 20 12 6 5 1 1 77 11 474
2020 First official language - French 72 15 6 4 1 0 2 89 5 158
2019 First official language - English 54 20 12 7 7 0 1 74 14 444
2019 First official language - French 59 19 10 4 5 2 1 80 9 134
2018 First official language - English 48 23 15 7 7 0 1 71 14 470
2018 First official language - French 59 19 9 4 7 0 3 80 11 173
2017 First official language - English 54 21 10 6 7 1 1 76 13 512
2017 First official language - French 68 14 4 6 3 1 4 86 10 173

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 9 8 3 2 0 20 83 7 476
2020 First official language - French 63 12 7 4 0 0 14 88 5 158
2019 First official language - English 52 15 7 3 2 0 22 85 6 444
2019 First official language - French 58 7 5 2 1 1 27 89 3 132
2018 First official language - English 47 16 8 4 1 0 23 83 7 468
2018 First official language - French 52 13 6 2 1 0 26 88 4 172
2017 First official language - English 51 14 8 2 1 0 23 85 5 509
2017 First official language - French 57 10 6 1 1 0 25 89 3 173

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 26 13 6 2 0 3 78 8 479
2020 First official language - French 67 20 10 3 0 0 1 87 3 157
2019 First official language - English 58 21 14 3 2 0 3 82 4 445
2019 First official language - French 68 16 5 3 1 2 5 91 4 134
2018 First official language - English 51 25 14 5 0 0 5 80 6 469
2018 First official language - French 60 19 12 3 1 1 5 83 4 172
2017 First official language - English 55 26 10 3 1 1 4 85 4 507
2017 First official language - French 66 16 5 4 1 0 7 89 5 172

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 13 3 2 2 1 1 93 4 480
2020 First official language - French 81 11 2 3 1 0 2 94 4 157
2019 First official language - English 78 11 4 1 3 0 2 91 5 445
2019 First official language - French 79 9 3 2 1 2 5 94 3 133
2018 First official language - English 70 16 4 3 3 0 3 89 7 472
2018 First official language - French 68 13 7 3 4 0 6 86 7 172
2017 First official language - English 74 13 5 1 2 1 3 91 4 510
2017 First official language - French 76 11 5 1 2 0 5 92 3 173

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 17 5 3 1 2 74 9 479
2020 First official language - French 44 31 14 9 2 0 0 75 11 157
2019 First official language - English 54 28 14 2 2 0 1 82 4 445
2019 First official language - French 60 18 13 4 2 1 2 81 6 134
2018 First official language - English 49 30 15 3 3 0 1 79 6 470
2018 First official language - French 54 24 13 3 3 1 2 80 6 173
2017 First official language - English 51 30 12 3 2 0 2 83 5 509
2017 First official language - French 47 30 12 5 2 0 3 80 7 173

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 40 27 8 5 0 0 59 14 480
2020 First official language - French 25 35 28 9 4 0 0 59 13 158

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 24 35 23 11 0 0 30 34 479
2020 First official language - French 7 26 41 21 6 0 0 33 27 157
2019 First official language - English 6 22 38 20 14 0 0 28 34 447
2019 First official language - French 12 28 46 9 5 0 0 40 14 134
2018 First official language - English 6 23 37 21 12 0 0 30 33 475
2018 First official language - French 10 29 43 13 5 0 0 39 18 174
2017 First official language - English 7 18 41 20 12 1 1 26 32 511
2017 First official language - French 6 29 41 16 7 1 0 36 23 173

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 28 36 13 5 0 0 18 46 477
2020 First official language - French 7 24 39 23 6 0 0 30 31 157
2019 First official language - English 20 27 35 13 5 0 0 18 47 445
2019 First official language - French 5 19 41 23 11 0 0 35 24 133
2018 First official language - English 18 27 36 15 4 0 0 19 45 467
2018 First official language - French 5 18 41 24 11 0 1 36 23 172
2017 First official language - English 11 25 43 14 6 0 1 20 37 508
2017 First official language - French 7 18 41 22 11 0 0 34 25 171

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 43 12 5 5 1 0 78 10 477
2020 First official language - French 49 41 9 2 0 0 0 89 2 156
2019 First official language - English 25 41 15 12 7 1 0 67 18 444
2019 First official language - French 28 37 20 10 3 2 0 67 13 134
2018 First official language - English 25 40 17 11 7 1 0 65 18 473
2018 First official language - French 27 48 13 7 2 3 0 77 9 174
2017 First official language - English 17 38 16 14 11 4 0 57 26 511
2017 First official language - French 17 42 18 12 4 6 1 63 18 172

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 14 8 7 3 0 71 15 474
2020 First official language - French 44 36 14 3 1 2 1 82 4 158

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 27 10 14 16 2 0 60 30 480
2020 First official language - French 48 32 9 6 4 0 1 81 10 157

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 27 14 5 6 4 1 74 12 479
2020 First official language - French 55 27 10 4 2 2 0 84 6 157

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 30 18 13 12 2 0 56 26 478
2020 First official language - French 38 38 17 5 2 1 0 77 7 158
2019 First official language - English 16 28 15 19 20 2 0 45 40 446
2019 First official language - French 21 43 15 10 7 2 1 66 18 134
2018 First official language - English 17 26 21 19 15 1 0 44 35 473
2018 First official language - French 22 42 17 12 5 2 1 66 17 172
2017 First official language - English 13 33 18 18 16 3 0 47 35 512
2017 First official language - French 19 44 16 14 6 1 0 64 20 172

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 43 9 8 4 0 0 79 12 480
2020 First official language - French 50 36 10 3 1 0 0 87 3 158

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 7 9 4 1 0 80 12 480
2020 First official language - French 46 39 9 5 1 0 0 85 5 158

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 12 6 2 1 1 79 8 474
2020 First official language - French 40 38 16 4 0 0 1 80 4 158

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 11 6 2 1 1 81 8 476
2020 First official language - French 55 32 8 2 0 1 2 89 2 157

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 9 10 2 1 18 8 82 4 478
2020 First official language - French 76 19 2 0 1 1 0 97 1 158

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 37 7 3 2 2 0 88 5 475
2020 First official language - French 60 31 6 1 1 0 1 92 2 156

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 29 7 10 8 2 0 75 17 479
2020 First official language - French 60 27 7 3 2 0 0 88 5 158

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 28 7 7 6 0 0 79 13 478
2020 First official language - French 57 32 9 1 1 0 0 89 2 158

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 44 6 20 6 0 0 68 26 82
2020 First official language - French 26 52 9 9 0 2 2 81 9 42
2019 First official language - English 15 56 7 17 0 4 0 74 18 76
2019 First official language - French 25 50 10 15 0 0 0 75 15 28

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 98 2 82
2020 First official language - French 100 0 42

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 42 14 15 11 0 0 60 26 80
2020 First official language - French 20 43 17 20 0 0 0 63 20 42
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 477
2020 First official language - French 8 92 158

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 476
2020 First official language - French 11 89 157
2019 First official language - English 19 81 447
2019 First official language - French 11 89 134
2017 First official language - English 21 79 512
2017 First official language - French 14 86 171
2014 First official language - English 14 86 510
2014 First official language - French 13 87 163

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 65
2020 First official language - French 30 70 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 79 21 65
2020 First official language - French 69 31 17
2019 First official language - English 79 21 84
2019 First official language - French 85 15 14
2017 First official language - English 74 26 105
2017 First official language - French 92 8 25
2014 First official language - English 79 21 73
2014 First official language - French 70 30 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 6 8 2 0 0 85 10 52
2020 First official language - French 58 34 8 0 0 0 0 92 0 12
2019 First official language - English 36 35 8 17 5 0 0 71 21 66
2019 First official language - French 58 17 17 0 0 0 8 82 0 12
2017 First official language - English 46 26 8 9 10 1 0 73 20 78
2017 First official language - French 41 37 0 18 4 0 0 78 22 23
2014 First official language - English 51 26 7 11 3 2 0 79 14 58
2014 First official language - French 61 39 0 0 0 0 0 100 0 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 8 6 5 3 4 79 12 479
2020 First official language - French 52 31 8 1 1 1 6 89 2 158
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 50 24 2 67 33 480
2020 First official language - French 30 61 9 0 67 33 158

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 119
2020 First official language - French 49 51 48

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 18 12 16 38 1 6 28 58 119
2020 First official language - French 16 26 17 15 18 2 6 46 35 48

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 11 8 12 63 1 3 14 78 120
2020 First official language - French 8 12 10 24 42 2 2 21 68 48

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 16 9 6 5 3 15 76 13 479
2020 First official language - French 46 18 11 3 4 0 18 77 9 157
2019 First official language - English 43 17 14 7 10 0 8 65 19 445
2019 First official language - French 40 20 13 5 10 2 11 69 17 132
2018 First official language - English 45 13 15 8 10 1 9 64 20 473
2018 First official language - French 51 11 13 6 7 2 10 70 15 174
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