2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 50 4 9 3 0 0 84 12 126
2020 3 to 10 years in current department or agency 25 47 3 22 3 0 0 71 26 224
2020 11 to 20 years in current department or agency 22 49 4 20 6 0 0 70 26 186
2020 More than 20 years in current department or agency 23 50 2 18 7 0 0 73 26 56

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 11 7 2 1 0 0 91 2 125
2020 3 to 10 years in current department or agency 79 16 1 1 2 1 0 96 3 222
2020 11 to 20 years in current department or agency 80 15 2 1 0 1 1 97 1 187
2020 More than 20 years in current department or agency 69 22 4 2 0 2 2 94 2 55
2017 Less than 3 years in current department or agency 78 17 3 1 0 0 1 96 1 154
2017 3 to 10 years in current department or agency 76 14 3 2 1 1 2 93 3 310
2017 11 to 20 years in current department or agency 77 16 1 3 1 1 0 94 4 159
2017 More than 20 years in current department or agency 61 30 3 6 0 0 0 91 6 36
2014 Less than 3 years in current department or agency 79 16 2 1 1 0 1 96 2 131
2014 3 to 10 years in current department or agency 75 17 2 2 2 0 1 94 4 342
2014 11 to 20 years in current department or agency 69 19 4 5 1 1 1 89 6 144
2014 More than 20 years in current department or agency 67 23 4 0 3 3 0 93 3 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 39 8 16 2 1 0 74 18 126
2020 3 to 10 years in current department or agency 28 37 11 18 6 0 0 65 25 224
2020 11 to 20 years in current department or agency 26 40 8 18 7 0 1 66 26 188
2020 More than 20 years in current department or agency 23 46 9 12 7 0 2 71 20 56
2019 Less than 3 years in current department or agency 53 34 5 6 3 0 0 87 8 109
2019 3 to 10 years in current department or agency 38 40 6 12 4 0 0 78 17 232
2019 11 to 20 years in current department or agency 39 31 6 15 8 0 1 71 23 164
2019 More than 20 years in current department or agency 32 49 8 3 8 0 0 81 11 37
2017 Less than 3 years in current department or agency 39 38 7 10 5 0 0 77 16 154
2017 3 to 10 years in current department or agency 38 32 8 15 7 0 0 70 22 310
2017 11 to 20 years in current department or agency 41 37 6 10 7 0 0 77 17 159
2017 More than 20 years in current department or agency 45 24 3 12 14 0 3 71 26 36
2014 Less than 3 years in current department or agency 50 34 6 6 4 0 0 84 10 131
2014 3 to 10 years in current department or agency 38 37 7 11 8 0 0 75 19 342
2014 11 to 20 years in current department or agency 45 37 4 8 6 0 0 82 14 144
2014 More than 20 years in current department or agency 53 36 0 6 5 0 0 89 11 43

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 41 8 11 8 0 1 72 20 126
2020 3 to 10 years in current department or agency 26 41 9 17 7 0 0 67 24 224
2020 11 to 20 years in current department or agency 29 44 11 11 4 0 1 74 15 187
2020 More than 20 years in current department or agency 32 49 7 7 5 0 0 81 12 55
2019 Less than 3 years in current department or agency 33 38 7 14 8 0 0 72 22 107
2019 3 to 10 years in current department or agency 22 40 12 17 8 0 0 62 25 230
2019 11 to 20 years in current department or agency 18 40 6 24 10 0 1 59 35 166
2019 More than 20 years in current department or agency 27 41 16 11 5 0 0 67 16 37
2018 Less than 3 years in current department or agency 28 49 4 13 5 1 1 77 19 146
2018 3 to 10 years in current department or agency 24 39 10 16 10 0 0 63 27 267
2018 11 to 20 years in current department or agency 22 47 8 15 7 0 1 69 22 185
2018 More than 20 years in current department or agency 25 45 7 15 7 0 0 71 22 40
2017 Less than 3 years in current department or agency 32 37 11 13 6 0 1 70 19 154
2017 3 to 10 years in current department or agency 27 38 9 16 9 0 1 65 25 310
2017 11 to 20 years in current department or agency 25 40 10 15 10 0 0 65 25 158
2017 More than 20 years in current department or agency 17 42 5 22 15 0 0 59 36 36
2014 Less than 3 years in current department or agency 38 37 12 9 5 0 0 75 14 131
2014 3 to 10 years in current department or agency 24 39 10 17 10 0 0 63 27 342
2014 11 to 20 years in current department or agency 19 38 14 19 9 0 0 58 28 144
2014 More than 20 years in current department or agency 34 37 7 17 5 0 0 72 22 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 6 12 3 0 1 79 15 126
2020 3 to 10 years in current department or agency 36 40 8 10 5 0 0 77 15 221
2020 11 to 20 years in current department or agency 36 34 14 11 5 0 0 69 16 186
2020 More than 20 years in current department or agency 39 32 11 14 4 0 0 71 18 56
2019 Less than 3 years in current department or agency 51 34 4 8 4 0 0 84 12 108
2019 3 to 10 years in current department or agency 40 34 12 10 3 0 0 74 14 231
2019 11 to 20 years in current department or agency 35 35 12 13 4 0 0 70 18 166
2019 More than 20 years in current department or agency 49 35 13 3 0 0 0 84 3 37
2017 Less than 3 years in current department or agency 53 34 6 5 1 0 1 88 5 154
2017 3 to 10 years in current department or agency 44 35 8 7 5 0 0 79 13 310
2017 11 to 20 years in current department or agency 42 40 6 6 6 0 0 82 12 157
2017 More than 20 years in current department or agency 43 33 3 12 5 0 3 79 18 36
2014 Less than 3 years in current department or agency 59 27 9 5 0 0 0 87 5 130
2014 3 to 10 years in current department or agency 47 36 4 9 4 0 0 83 13 342
2014 11 to 20 years in current department or agency 41 39 7 10 2 0 0 81 12 144
2014 More than 20 years in current department or agency 57 33 2 3 5 0 0 90 8 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 34 9 5 9 0 0 76 14 126
2020 3 to 10 years in current department or agency 31 39 9 12 9 0 0 70 21 223
2020 11 to 20 years in current department or agency 32 30 11 17 10 0 1 62 27 188
2020 More than 20 years in current department or agency 37 43 7 11 0 2 0 81 11 56
2019 Less than 3 years in current department or agency 44 28 10 12 5 1 0 73 17 109
2019 3 to 10 years in current department or agency 31 32 10 14 11 1 0 64 26 231
2019 11 to 20 years in current department or agency 32 32 11 10 14 0 0 64 24 165
2019 More than 20 years in current department or agency 43 30 11 13 3 0 0 73 16 37
2018 Less than 3 years in current department or agency 45 31 9 5 9 1 0 77 14 144
2018 3 to 10 years in current department or agency 33 35 8 11 12 1 0 69 23 267
2018 11 to 20 years in current department or agency 38 37 4 12 8 0 1 75 21 183
2018 More than 20 years in current department or agency 43 38 0 5 12 2 0 83 17 40
2017 Less than 3 years in current department or agency 44 28 11 9 6 0 2 73 16 154
2017 3 to 10 years in current department or agency 31 30 13 14 11 0 1 62 25 310
2017 11 to 20 years in current department or agency 34 32 9 13 10 1 1 67 23 158
2017 More than 20 years in current department or agency 25 40 12 9 14 0 0 65 23 36
2014 Less than 3 years in current department or agency 54 26 9 7 3 0 1 80 11 131
2014 3 to 10 years in current department or agency 36 28 12 14 10 0 1 64 24 342
2014 11 to 20 years in current department or agency 29 36 14 14 7 0 0 65 21 144
2014 More than 20 years in current department or agency 40 33 5 12 10 0 0 73 22 43

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 42 7 7 1 0 1 84 8 126
2020 3 to 10 years in current department or agency 32 43 12 8 4 0 0 75 13 223
2020 11 to 20 years in current department or agency 42 39 8 8 3 0 0 81 11 187
2020 More than 20 years in current department or agency 39 49 8 0 4 0 0 89 4 55
2019 Less than 3 years in current department or agency 47 31 12 8 3 0 0 78 10 109
2019 3 to 10 years in current department or agency 37 41 10 7 4 0 0 79 11 232
2019 11 to 20 years in current department or agency 42 38 8 8 4 0 0 80 12 166
2019 More than 20 years in current department or agency 59 27 3 8 3 0 0 86 11 37
2018 Less than 3 years in current department or agency 42 38 11 5 4 0 0 80 9 146
2018 3 to 10 years in current department or agency 39 39 10 9 3 0 0 78 12 266
2018 11 to 20 years in current department or agency 37 46 6 7 4 0 0 83 11 185
2018 More than 20 years in current department or agency 37 39 13 5 5 0 0 77 10 40
2017 Less than 3 years in current department or agency 44 42 7 6 1 0 0 86 7 154
2017 3 to 10 years in current department or agency 40 43 9 6 3 0 0 82 9 310
2017 11 to 20 years in current department or agency 39 41 9 8 4 0 0 79 11 159
2017 More than 20 years in current department or agency 36 55 3 2 3 0 0 91 5 36
2014 Less than 3 years in current department or agency 48 40 6 4 2 0 0 88 6 131
2014 3 to 10 years in current department or agency 42 38 10 8 3 0 0 80 10 342
2014 11 to 20 years in current department or agency 37 44 7 8 4 0 0 81 12 144
2014 More than 20 years in current department or agency 49 39 2 5 5 0 0 88 10 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 18 6 4 0 1 72 10 126
2020 3 to 10 years in current department or agency 26 33 12 19 10 0 0 60 28 224
2020 11 to 20 years in current department or agency 22 41 12 15 10 0 0 62 25 188
2020 More than 20 years in current department or agency 25 48 7 11 7 2 0 74 19 56
2019 Less than 3 years in current department or agency 39 32 10 10 7 1 0 72 18 109
2019 3 to 10 years in current department or agency 26 34 13 15 11 0 0 61 26 232
2019 11 to 20 years in current department or agency 23 30 10 20 16 0 0 53 36 166
2019 More than 20 years in current department or agency 27 41 14 5 13 0 0 68 19 37
2018 Less than 3 years in current department or agency 35 38 10 8 8 1 0 74 16 145
2018 3 to 10 years in current department or agency 22 32 16 12 17 0 0 54 29 267
2018 11 to 20 years in current department or agency 23 35 14 18 11 0 0 57 29 184
2018 More than 20 years in current department or agency 24 33 19 17 8 0 0 56 25 39
2017 Less than 3 years in current department or agency 37 30 15 10 6 1 0 68 17 154
2017 3 to 10 years in current department or agency 20 35 15 15 13 0 1 57 28 310
2017 11 to 20 years in current department or agency 18 35 15 14 18 0 0 53 32 159
2017 More than 20 years in current department or agency 30 27 14 6 23 0 0 57 29 36
2014 Less than 3 years in current department or agency 35 41 14 7 3 0 0 76 10 131
2014 3 to 10 years in current department or agency 21 32 16 16 16 0 0 53 31 342
2014 11 to 20 years in current department or agency 14 42 12 15 17 0 0 56 32 144
2014 More than 20 years in current department or agency 25 45 11 6 9 0 3 72 16 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 13 10 3 0 0 74 13 125
2020 3 to 10 years in current department or agency 36 47 7 9 2 0 0 82 11 222
2020 11 to 20 years in current department or agency 29 44 10 12 4 0 0 73 17 188
2020 More than 20 years in current department or agency 38 40 7 9 2 4 0 81 11 56
2019 Less than 3 years in current department or agency 43 32 9 11 5 0 0 75 16 109
2019 3 to 10 years in current department or agency 31 44 13 8 3 0 0 76 11 231
2019 11 to 20 years in current department or agency 30 40 11 10 9 0 0 70 19 164
2019 More than 20 years in current department or agency 33 39 14 8 5 0 0 72 14 36
2018 Less than 3 years in current department or agency 34 43 12 7 3 1 0 77 11 144
2018 3 to 10 years in current department or agency 32 38 11 12 8 0 0 70 19 267
2018 11 to 20 years in current department or agency 33 45 8 9 5 0 0 78 14 184
2018 More than 20 years in current department or agency 33 40 12 7 8 0 0 73 15 40
2017 Less than 3 years in current department or agency 43 37 9 6 4 1 0 81 10 153
2017 3 to 10 years in current department or agency 30 41 12 12 4 1 1 72 16 310
2017 11 to 20 years in current department or agency 32 40 13 10 5 0 0 72 15 158
2017 More than 20 years in current department or agency 28 41 11 12 9 0 0 69 21 36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 36 5 4 1 0 0 90 5 125
2020 3 to 10 years in current department or agency 48 36 7 6 2 0 0 84 8 224
2020 11 to 20 years in current department or agency 46 40 7 5 2 0 0 86 7 185
2020 More than 20 years in current department or agency 47 40 4 4 4 2 0 89 8 56
2019 Less than 3 years in current department or agency 57 33 8 3 0 0 0 90 3 108
2019 3 to 10 years in current department or agency 44 38 9 4 4 0 0 83 8 232
2019 11 to 20 years in current department or agency 44 40 7 5 4 0 0 84 9 166
2019 More than 20 years in current department or agency 46 35 14 0 5 0 0 81 5 37
2018 Less than 3 years in current department or agency 52 32 8 5 2 1 0 85 7 146
2018 3 to 10 years in current department or agency 48 33 11 4 3 1 0 82 7 266
2018 11 to 20 years in current department or agency 46 38 8 4 2 1 0 85 7 184
2018 More than 20 years in current department or agency 40 45 8 2 5 0 0 85 7 40
2017 Less than 3 years in current department or agency 57 31 8 1 2 0 0 88 4 153
2017 3 to 10 years in current department or agency 43 38 10 6 2 1 0 81 9 310
2017 11 to 20 years in current department or agency 47 33 10 6 5 0 0 79 11 158
2017 More than 20 years in current department or agency 36 49 5 6 3 0 0 86 9 36
2014 Less than 3 years in current department or agency 46 45 5 2 1 0 0 92 4 131
2014 3 to 10 years in current department or agency 42 38 10 5 4 0 0 80 10 342
2014 11 to 20 years in current department or agency 38 37 12 9 3 1 0 75 13 144
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 90 3 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 14 7 6 0 1 73 13 126
2020 3 to 10 years in current department or agency 29 39 11 13 8 0 0 68 21 223
2020 11 to 20 years in current department or agency 32 32 15 10 11 0 0 64 21 186
2020 More than 20 years in current department or agency 32 39 13 5 9 2 0 72 15 56
2019 Less than 3 years in current department or agency 46 29 9 9 7 0 0 75 16 109
2019 3 to 10 years in current department or agency 29 38 9 13 11 0 0 68 24 232
2019 11 to 20 years in current department or agency 32 27 10 14 18 0 0 59 31 165
2019 More than 20 years in current department or agency 43 19 19 8 11 0 0 62 19 37
2018 Less than 3 years in current department or agency 42 32 9 9 6 1 0 76 15 146
2018 3 to 10 years in current department or agency 27 37 11 13 12 0 0 64 25 266
2018 11 to 20 years in current department or agency 32 33 11 14 10 0 0 65 24 185
2018 More than 20 years in current department or agency 25 30 22 12 11 0 0 55 22 40
2017 Less than 3 years in current department or agency 39 37 13 5 6 1 0 77 11 154
2017 3 to 10 years in current department or agency 28 38 11 13 10 0 0 66 23 309
2017 11 to 20 years in current department or agency 20 39 12 11 18 0 0 59 29 159
2017 More than 20 years in current department or agency 26 32 5 8 29 0 0 58 37 36

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 31 9 3 1 0 1 88 3 126
2020 3 to 10 years in current department or agency 45 36 11 6 2 0 0 82 7 224
2020 11 to 20 years in current department or agency 58 32 8 1 1 0 0 90 2 186
2020 More than 20 years in current department or agency 72 24 4 0 0 0 0 96 0 56
2019 Less than 3 years in current department or agency 56 31 7 3 3 0 0 87 5 108
2019 3 to 10 years in current department or agency 51 38 8 2 1 0 0 89 3 231
2019 11 to 20 years in current department or agency 63 26 6 2 1 0 0 90 4 163
2019 More than 20 years in current department or agency 76 19 3 0 3 0 0 94 3 37
2018 Less than 3 years in current department or agency 54 34 8 3 1 0 0 88 4 145
2018 3 to 10 years in current department or agency 52 36 7 4 0 0 0 89 4 264
2018 11 to 20 years in current department or agency 59 34 6 1 1 0 0 93 1 184
2018 More than 20 years in current department or agency 60 35 3 0 3 0 0 95 3 40
2017 Less than 3 years in current department or agency 60 32 5 3 0 0 0 92 3 152
2017 3 to 10 years in current department or agency 56 34 7 2 2 0 0 89 4 309
2017 11 to 20 years in current department or agency 61 32 5 1 1 0 0 93 2 158
2017 More than 20 years in current department or agency 68 30 0 0 2 0 0 98 2 36
2014 Less than 3 years in current department or agency 75 21 2 2 1 0 0 96 2 131
2014 3 to 10 years in current department or agency 66 27 5 1 1 0 0 93 1 342
2014 11 to 20 years in current department or agency 74 19 3 2 1 0 0 93 4 144
2014 More than 20 years in current department or agency 83 14 0 2 0 0 0 98 2 43

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 42 12 7 2 1 0 79 9 126
2020 3 to 10 years in current department or agency 30 38 11 11 10 0 0 68 20 223
2020 11 to 20 years in current department or agency 32 34 10 13 11 0 0 67 23 186
2020 More than 20 years in current department or agency 39 33 10 7 9 2 0 74 16 56
2019 Less than 3 years in current department or agency 40 34 11 11 3 0 1 75 14 109
2019 3 to 10 years in current department or agency 30 32 11 18 8 0 0 62 26 232
2019 11 to 20 years in current department or agency 29 37 6 13 15 0 0 66 28 166
2019 More than 20 years in current department or agency 36 28 8 20 8 0 0 63 28 36
2018 Less than 3 years in current department or agency 34 39 12 8 7 0 1 74 14 146
2018 3 to 10 years in current department or agency 28 34 14 15 9 0 0 62 24 265
2018 11 to 20 years in current department or agency 26 44 8 14 9 0 0 69 23 184
2018 More than 20 years in current department or agency 25 48 12 5 10 0 0 73 15 40
2017 Less than 3 years in current department or agency 36 37 15 8 3 0 1 74 10 153
2017 3 to 10 years in current department or agency 27 41 10 13 9 0 0 68 22 309
2017 11 to 20 years in current department or agency 27 37 11 12 12 1 0 64 25 156
2017 More than 20 years in current department or agency 23 38 11 15 14 0 0 61 28 36
2014 Less than 3 years in current department or agency 31 46 8 9 4 1 1 78 14 131
2014 3 to 10 years in current department or agency 19 38 13 17 14 0 0 56 31 341
2014 11 to 20 years in current department or agency 19 42 11 13 14 0 0 62 27 144
2014 More than 20 years in current department or agency 20 49 9 10 13 0 0 69 23 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 14 4 5 1 0 77 9 126
2020 3 to 10 years in current department or agency 31 33 17 11 8 0 1 65 19 223
2020 11 to 20 years in current department or agency 32 37 14 11 6 0 0 69 17 188
2020 More than 20 years in current department or agency 37 28 23 10 0 2 0 67 10 56
2019 Less than 3 years in current department or agency 39 36 13 7 4 0 1 75 11 108
2019 3 to 10 years in current department or agency 29 32 18 14 7 0 0 61 22 232
2019 11 to 20 years in current department or agency 28 34 14 8 16 0 0 62 24 166
2019 More than 20 years in current department or agency 38 19 27 14 3 0 0 56 16 37
2018 Less than 3 years in current department or agency 32 35 17 11 3 0 1 68 14 146
2018 3 to 10 years in current department or agency 30 32 17 12 8 0 1 62 20 266
2018 11 to 20 years in current department or agency 31 36 16 9 8 0 0 66 17 181
2018 More than 20 years in current department or agency 33 28 17 10 12 0 0 61 22 40
2017 Less than 3 years in current department or agency 42 31 16 7 4 0 0 73 11 153
2017 3 to 10 years in current department or agency 28 34 18 12 8 0 0 63 19 309
2017 11 to 20 years in current department or agency 29 33 18 6 12 1 0 63 18 158
2017 More than 20 years in current department or agency 22 25 21 18 12 0 3 48 30 36
2014 Less than 3 years in current department or agency 45 35 8 9 3 0 0 80 12 129
2014 3 to 10 years in current department or agency 26 36 14 15 10 0 0 62 25 342
2014 11 to 20 years in current department or agency 23 41 15 8 14 0 0 63 22 144
2014 More than 20 years in current department or agency 34 36 12 8 11 0 0 70 18 42

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 9 14 4 0 0 73 18 125
2020 3 to 10 years in current department or agency 22 40 15 15 8 0 0 62 23 221
2020 11 to 20 years in current department or agency 26 43 9 15 7 1 0 69 22 186
2020 More than 20 years in current department or agency 20 50 9 17 2 2 0 72 19 54
2019 Less than 3 years in current department or agency 37 39 7 14 4 0 0 76 18 104
2019 3 to 10 years in current department or agency 23 39 14 16 9 0 0 61 24 230
2019 11 to 20 years in current department or agency 19 41 11 18 12 0 0 59 29 164
2019 More than 20 years in current department or agency 24 47 5 19 5 0 0 71 24 37
2018 Less than 3 years in current department or agency 32 35 16 8 8 1 0 68 16 146
2018 3 to 10 years in current department or agency 25 31 13 16 15 0 0 56 31 267
2018 11 to 20 years in current department or agency 27 42 11 11 9 0 0 69 20 185
2018 More than 20 years in current department or agency 21 29 21 17 13 0 0 50 30 39
2017 Less than 3 years in current department or agency 40 37 13 5 5 0 0 78 10 153
2017 3 to 10 years in current department or agency 25 38 13 14 9 0 0 63 23 308
2017 11 to 20 years in current department or agency 21 41 11 14 11 1 1 64 25 158
2017 More than 20 years in current department or agency 28 36 2 11 23 0 0 64 34 36
2014 Less than 3 years in current department or agency 44 37 7 8 2 0 1 82 11 131
2014 3 to 10 years in current department or agency 25 38 14 13 10 0 0 63 23 341
2014 11 to 20 years in current department or agency 22 40 13 12 12 0 0 62 25 144
2014 More than 20 years in current department or agency 30 40 8 12 10 0 0 70 22 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 39 6 4 2 0 1 88 6 126
2020 3 to 10 years in current department or agency 35 42 10 10 3 0 0 78 12 224
2020 11 to 20 years in current department or agency 44 36 11 8 1 0 0 80 9 188
2020 More than 20 years in current department or agency 38 51 5 4 2 0 0 89 6 56
2019 Less than 3 years in current department or agency 46 37 12 2 3 0 0 83 5 108
2019 3 to 10 years in current department or agency 40 38 11 7 3 0 0 78 11 232
2019 11 to 20 years in current department or agency 43 38 10 7 2 0 0 81 9 166
2019 More than 20 years in current department or agency 56 33 8 0 3 0 0 89 3 37
2018 Less than 3 years in current department or agency 46 36 9 4 5 0 0 82 8 144
2018 3 to 10 years in current department or agency 41 36 11 8 4 0 0 77 12 267
2018 11 to 20 years in current department or agency 42 44 8 3 3 0 0 86 6 184
2018 More than 20 years in current department or agency 45 38 9 3 5 0 0 83 8 40
2017 Less than 3 years in current department or agency 50 38 7 2 2 1 0 89 4 152
2017 3 to 10 years in current department or agency 43 41 8 4 4 0 0 85 8 308
2017 11 to 20 years in current department or agency 41 42 9 6 2 0 0 83 8 158
2017 More than 20 years in current department or agency 38 50 5 3 3 0 0 88 6 36
2014 Less than 3 years in current department or agency 61 29 2 6 2 0 0 90 9 131
2014 3 to 10 years in current department or agency 43 39 10 5 2 0 0 82 8 342
2014 11 to 20 years in current department or agency 45 40 10 3 4 0 0 84 6 144
2014 More than 20 years in current department or agency 45 41 7 7 0 0 0 86 7 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 24 16 17 12 0 0 54 29 125
2020 3 to 10 years in current department or agency 18 28 26 12 15 0 0 46 28 223
2020 11 to 20 years in current department or agency 16 30 19 17 18 0 0 46 35 187
2020 More than 20 years in current department or agency 12 29 29 13 12 0 4 43 26 56
2019 Less than 3 years in current department or agency 24 32 17 14 14 0 0 56 28 108
2019 3 to 10 years in current department or agency 19 29 28 10 14 0 0 48 24 229
2019 11 to 20 years in current department or agency 16 32 19 13 19 1 0 48 32 164
2019 More than 20 years in current department or agency 14 28 22 16 17 0 3 44 34 36
2018 Less than 3 years in current department or agency 32 35 18 6 9 0 0 67 16 146
2018 3 to 10 years in current department or agency 23 27 22 12 16 0 0 50 28 267
2018 11 to 20 years in current department or agency 19 33 19 13 16 0 0 53 29 185
2018 More than 20 years in current department or agency 26 23 29 12 10 0 0 49 22 40
2017 Less than 3 years in current department or agency 31 40 17 6 6 1 0 71 12 154
2017 3 to 10 years in current department or agency 19 33 22 16 8 0 1 53 25 310
2017 11 to 20 years in current department or agency 21 36 16 14 13 0 1 57 27 159
2017 More than 20 years in current department or agency 11 27 23 20 16 0 3 39 38 36
2014 Less than 3 years in current department or agency 36 34 17 9 4 0 1 70 13 131
2014 3 to 10 years in current department or agency 22 33 19 11 13 0 1 56 24 342
2014 11 to 20 years in current department or agency 24 24 21 17 14 0 1 48 31 144
2014 More than 20 years in current department or agency 16 34 16 26 9 0 0 50 35 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 20 35 22 10 2 3 34 29 124
2020 3 to 10 years in current department or agency 6 17 32 31 14 0 0 45 23 223
2020 11 to 20 years in current department or agency 6 15 35 34 9 1 1 43 22 187
2020 More than 20 years in current department or agency 4 14 47 19 16 0 0 35 18 56
2019 Less than 3 years in current department or agency 12 14 36 23 12 2 1 36 27 108
2019 3 to 10 years in current department or agency 5 15 26 35 16 1 2 53 21 232
2019 11 to 20 years in current department or agency 8 16 36 27 11 1 1 39 24 166
2019 More than 20 years in current department or agency 5 19 30 27 16 0 3 44 25 37
2018 Less than 3 years in current department or agency 4 19 24 26 23 1 4 51 24 145
2018 3 to 10 years in current department or agency 8 14 30 33 13 1 2 47 22 268
2018 11 to 20 years in current department or agency 5 17 29 30 15 1 2 47 23 182
2018 More than 20 years in current department or agency 4 17 27 39 13 0 0 52 21 40
2017 Less than 3 years in current department or agency 4 12 24 27 26 3 4 57 17 152
2017 3 to 10 years in current department or agency 5 15 30 28 17 2 4 47 22 309
2017 11 to 20 years in current department or agency 8 12 24 35 18 1 1 55 21 158
2017 More than 20 years in current department or agency 5 23 28 35 6 0 3 42 29 36
2014 Less than 3 years in current department or agency 9 14 25 30 18 0 5 50 24 131
2014 3 to 10 years in current department or agency 5 19 28 27 15 2 4 45 25 339
2014 11 to 20 years in current department or agency 10 14 39 20 13 0 4 35 25 144
2014 More than 20 years in current department or agency 6 23 42 14 15 0 0 29 29 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 15 22 25 24 5 4 54 22 126
2020 3 to 10 years in current department or agency 6 12 24 33 24 1 0 57 18 224
2020 11 to 20 years in current department or agency 8 8 25 39 19 1 1 59 16 186
2020 More than 20 years in current department or agency 2 9 30 29 29 2 0 58 11 55
2019 Less than 3 years in current department or agency 11 17 22 24 25 1 1 50 28 109
2019 3 to 10 years in current department or agency 13 16 29 23 17 1 0 41 29 232
2019 11 to 20 years in current department or agency 8 20 25 25 18 1 1 45 29 164
2019 More than 20 years in current department or agency 0 28 23 25 22 0 3 48 28 36
2018 Less than 3 years in current department or agency 8 18 26 22 22 2 3 46 27 145
2018 3 to 10 years in current department or agency 11 17 29 26 16 1 1 42 28 267
2018 11 to 20 years in current department or agency 6 18 20 31 19 3 3 53 26 183
2018 More than 20 years in current department or agency 3 20 26 33 16 0 2 50 23 40
2017 Less than 3 years in current department or agency 4 11 19 24 31 6 5 62 17 152
2017 3 to 10 years in current department or agency 7 11 23 26 27 2 4 56 19 309
2017 11 to 20 years in current department or agency 5 12 26 33 21 1 2 56 18 158
2017 More than 20 years in current department or agency 5 19 27 22 12 8 6 39 29 36
2014 Less than 3 years in current department or agency 4 8 18 29 32 2 6 67 14 131
2014 3 to 10 years in current department or agency 8 14 23 30 19 2 4 52 23 341
2014 11 to 20 years in current department or agency 12 11 28 28 17 3 1 47 24 144
2014 More than 20 years in current department or agency 7 10 32 29 19 2 0 50 17 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 11 25 34 19 2 4 56 18 126
2020 3 to 10 years in current department or agency 7 12 34 28 13 2 3 43 21 223
2020 11 to 20 years in current department or agency 5 18 35 29 11 1 1 40 24 187
2020 More than 20 years in current department or agency 11 29 30 18 11 0 0 29 40 55
2019 Less than 3 years in current department or agency 5 13 24 35 24 0 0 58 18 109
2019 3 to 10 years in current department or agency 10 17 26 26 17 2 2 45 28 232
2019 11 to 20 years in current department or agency 12 17 29 28 14 0 1 42 29 164
2019 More than 20 years in current department or agency 13 25 29 19 11 0 3 30 39 37
2018 Less than 3 years in current department or agency 4 14 22 28 24 2 6 56 19 145
2018 3 to 10 years in current department or agency 10 14 37 23 13 1 2 37 25 268
2018 11 to 20 years in current department or agency 9 17 29 24 16 2 2 42 27 181
2018 More than 20 years in current department or agency 20 18 31 20 8 0 3 29 39 40
2017 Less than 3 years in current department or agency 8 8 23 29 21 6 5 56 18 153
2017 3 to 10 years in current department or agency 8 15 31 25 16 1 4 43 24 308
2017 11 to 20 years in current department or agency 8 19 34 21 13 3 2 36 28 159
2017 More than 20 years in current department or agency 6 34 33 13 6 3 6 21 43 36
2014 Less than 3 years in current department or agency 11 15 20 26 22 0 6 51 28 130
2014 3 to 10 years in current department or agency 14 17 32 19 12 1 5 33 33 341
2014 11 to 20 years in current department or agency 18 23 28 19 11 0 1 30 42 144
2014 More than 20 years in current department or agency 18 29 22 19 11 0 0 30 47 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 7 33 31 22 2 2 56 9 126
2020 3 to 10 years in current department or agency 4 10 38 34 13 1 1 47 14 222
2020 11 to 20 years in current department or agency 4 15 37 35 9 1 0 44 19 184
2020 More than 20 years in current department or agency 4 15 43 27 8 2 2 36 20 55
2019 Less than 3 years in current department or agency 4 13 28 37 18 0 1 56 16 109
2019 3 to 10 years in current department or agency 4 9 36 34 15 1 1 50 13 230
2019 11 to 20 years in current department or agency 6 13 40 28 12 0 1 41 19 164
2019 More than 20 years in current department or agency 5 16 43 22 8 0 5 32 23 37
2018 Less than 3 years in current department or agency 4 8 19 42 20 1 6 66 13 144
2018 3 to 10 years in current department or agency 4 10 33 36 15 0 2 51 15 265
2018 11 to 20 years in current department or agency 4 10 35 35 13 1 2 49 14 182
2018 More than 20 years in current department or agency 4 15 35 38 8 0 0 45 19 40
2017 Less than 3 years in current department or agency 2 9 20 39 26 2 2 68 11 150
2017 3 to 10 years in current department or agency 3 13 30 31 20 0 3 52 16 307
2017 11 to 20 years in current department or agency 6 8 33 33 17 1 2 51 15 159
2017 More than 20 years in current department or agency 5 27 21 27 9 3 8 40 36 36
2014 Less than 3 years in current department or agency 1 6 22 44 23 1 3 69 7 131
2014 3 to 10 years in current department or agency 3 11 29 36 17 0 4 55 15 341
2014 11 to 20 years in current department or agency 2 14 36 32 14 0 2 47 17 143
2014 More than 20 years in current department or agency 7 14 30 32 14 0 3 47 22 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 16 26 19 17 2 4 39 34 125
2020 3 to 10 years in current department or agency 18 27 24 22 8 1 0 31 45 224
2020 11 to 20 years in current department or agency 23 21 34 14 6 1 1 20 45 187
2020 More than 20 years in current department or agency 19 31 33 12 5 0 0 18 49 55
2019 Less than 3 years in current department or agency 25 18 21 18 14 1 3 33 45 108
2019 3 to 10 years in current department or agency 24 26 26 14 8 2 1 23 51 232
2019 11 to 20 years in current department or agency 28 22 31 10 8 0 1 18 50 164
2019 More than 20 years in current department or agency 24 38 19 8 8 0 3 16 64 37
2018 Less than 3 years in current department or agency 16 22 31 15 13 1 1 29 39 145
2018 3 to 10 years in current department or agency 26 26 27 10 7 1 2 18 54 266
2018 11 to 20 years in current department or agency 25 26 24 12 11 1 1 23 52 182
2018 More than 20 years in current department or agency 14 15 35 28 8 0 0 36 29 40
2017 Less than 3 years in current department or agency 9 12 28 24 19 3 6 47 22 154
2017 3 to 10 years in current department or agency 17 24 27 17 11 0 4 30 43 307
2017 11 to 20 years in current department or agency 14 23 34 21 5 1 2 27 38 158
2017 More than 20 years in current department or agency 27 15 25 19 9 0 6 30 44 36
2014 Less than 3 years in current department or agency 8 12 31 23 18 5 3 45 21 129
2014 3 to 10 years in current department or agency 18 25 29 17 8 0 3 26 44 341
2014 11 to 20 years in current department or agency 20 28 26 12 11 0 1 24 49 144
2014 More than 20 years in current department or agency 15 31 33 14 7 0 0 21 46 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 21 19 24 9 4 50 26 125
2020 3 to 10 years in current department or agency 13 15 25 30 15 2 0 46 28 223
2020 11 to 20 years in current department or agency 9 15 29 30 14 3 1 45 25 186
2020 More than 20 years in current department or agency 5 16 29 42 5 0 2 48 22 56
2019 Less than 3 years in current department or agency 22 19 20 20 18 0 2 38 41 107
2019 3 to 10 years in current department or agency 22 19 28 14 14 1 2 28 43 231
2019 11 to 20 years in current department or agency 20 16 26 20 12 1 5 34 38 165
2019 More than 20 years in current department or agency 5 27 24 25 13 3 3 40 34 37
2018 Less than 3 years in current department or agency 18 19 22 18 18 3 3 38 39 145
2018 3 to 10 years in current department or agency 16 20 28 22 12 1 2 35 37 268
2018 11 to 20 years in current department or agency 16 15 21 25 18 2 3 46 32 182
2018 More than 20 years in current department or agency 8 13 35 21 24 0 0 44 20 39
2017 Less than 3 years in current department or agency 8 11 25 26 14 10 6 47 23 152
2017 3 to 10 years in current department or agency 11 16 30 22 15 2 4 39 29 308
2017 11 to 20 years in current department or agency 7 18 23 30 17 1 3 49 27 159
2017 More than 20 years in current department or agency 14 5 33 14 18 9 8 38 23 36
2014 Less than 3 years in current department or agency 6 9 21 32 20 6 6 59 17 129
2014 3 to 10 years in current department or agency 10 12 21 31 18 2 6 53 24 339
2014 11 to 20 years in current department or agency 11 18 22 29 16 1 4 47 30 144
2014 More than 20 years in current department or agency 9 17 33 19 19 0 2 39 27 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 15 29 22 21 3 2 46 23 126
2020 3 to 10 years in current department or agency 9 19 36 22 12 1 2 34 28 222
2020 11 to 20 years in current department or agency 8 17 36 27 11 1 1 39 25 186
2020 More than 20 years in current department or agency 10 27 34 16 11 2 0 28 37 55
2019 Less than 3 years in current department or agency 7 12 31 26 20 1 3 48 19 109
2019 3 to 10 years in current department or agency 10 17 35 19 16 2 1 36 28 232
2019 11 to 20 years in current department or agency 13 23 34 18 10 1 1 28 37 165
2019 More than 20 years in current department or agency 16 30 30 14 8 0 3 22 47 37
2018 Less than 3 years in current department or agency 6 18 29 24 18 2 3 44 25 143
2018 3 to 10 years in current department or agency 11 20 32 19 13 2 3 34 32 267
2018 11 to 20 years in current department or agency 12 19 34 18 12 3 3 31 33 183
2018 More than 20 years in current department or agency 18 15 31 31 5 0 0 36 33 40
2017 Less than 3 years in current department or agency 8 9 33 21 18 6 4 44 20 153
2017 3 to 10 years in current department or agency 7 19 35 19 14 2 4 35 28 309
2017 11 to 20 years in current department or agency 8 21 41 16 8 2 4 25 31 158
2017 More than 20 years in current department or agency 20 21 32 16 3 2 6 21 45 36
2014 Less than 3 years in current department or agency 7 15 28 25 18 1 6 46 24 131
2014 3 to 10 years in current department or agency 14 20 33 18 10 2 4 29 36 341
2014 11 to 20 years in current department or agency 20 25 29 16 9 0 1 25 46 142
2014 More than 20 years in current department or agency 17 26 32 19 7 0 0 26 43 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 20 33 24 13 2 1 39 27 126
2020 3 to 10 years in current department or agency 8 28 44 13 6 0 0 20 36 223
2020 11 to 20 years in current department or agency 9 25 43 17 5 1 0 22 34 187
2020 More than 20 years in current department or agency 17 27 48 9 0 0 0 9 44 56
2019 Less than 3 years in current department or agency 13 16 37 17 15 0 2 33 30 108
2019 3 to 10 years in current department or agency 14 26 35 16 7 0 1 24 41 232
2019 11 to 20 years in current department or agency 17 30 28 18 6 0 1 25 47 166
2019 More than 20 years in current department or agency 13 30 38 13 3 0 3 16 44 37
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 31 13 9 10 7 3 64 22 126
2020 3 to 10 years in current department or agency 23 21 24 13 10 7 1 48 26 224
2020 11 to 20 years in current department or agency 20 31 17 15 12 4 2 54 28 188
2020 More than 20 years in current department or agency 25 29 15 9 10 11 2 62 21 55
2019 Less than 3 years in current department or agency 31 27 14 9 8 10 1 65 19 108
2019 3 to 10 years in current department or agency 20 28 17 16 13 5 1 51 31 231
2019 11 to 20 years in current department or agency 19 20 19 17 21 3 1 41 39 165
2019 More than 20 years in current department or agency 19 27 25 14 11 5 0 48 26 37
2018 Less than 3 years in current department or agency 22 34 18 12 5 7 2 62 19 146
2018 3 to 10 years in current department or agency 13 28 19 16 17 5 2 45 35 266
2018 11 to 20 years in current department or agency 18 29 14 18 16 4 1 49 36 185
2018 More than 20 years in current department or agency 18 26 26 13 11 7 0 47 25 40
2017 Less than 3 years in current department or agency 28 24 12 13 9 8 6 60 25 154
2017 3 to 10 years in current department or agency 19 25 15 19 16 2 4 47 37 310
2017 11 to 20 years in current department or agency 19 31 15 14 17 1 1 52 32 158
2017 More than 20 years in current department or agency 21 22 16 14 20 2 6 46 36 36
2014 Less than 3 years in current department or agency 33 31 11 10 7 5 4 70 19 131
2014 3 to 10 years in current department or agency 21 26 15 17 16 2 2 49 35 340
2014 11 to 20 years in current department or agency 19 32 13 15 16 3 1 54 32 144
2014 More than 20 years in current department or agency 28 32 10 15 8 0 7 65 24 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 21 10 13 9 2 0 68 22 126
2020 3 to 10 years in current department or agency 40 27 10 14 10 0 0 67 23 222
2020 11 to 20 years in current department or agency 34 28 11 10 14 2 0 64 25 188
2020 More than 20 years in current department or agency 44 28 11 7 7 4 0 74 15 56
2019 Less than 3 years in current department or agency 48 28 8 8 6 3 0 78 14 108
2019 3 to 10 years in current department or agency 30 30 9 19 11 1 0 60 30 231
2019 11 to 20 years in current department or agency 31 22 8 20 18 1 1 54 38 166
2019 More than 20 years in current department or agency 32 46 5 11 5 0 0 78 16 37
2018 Less than 3 years in current department or agency 43 33 6 9 8 0 1 77 17 146
2018 3 to 10 years in current department or agency 27 31 8 17 17 1 0 58 34 265
2018 11 to 20 years in current department or agency 32 27 7 15 17 2 0 60 32 185
2018 More than 20 years in current department or agency 22 38 10 23 5 2 0 60 29 40
2017 Less than 3 years in current department or agency 44 28 8 10 7 2 1 75 17 154
2017 3 to 10 years in current department or agency 32 26 13 15 12 0 1 59 28 310
2017 11 to 20 years in current department or agency 28 33 8 13 17 1 0 62 30 159
2017 More than 20 years in current department or agency 24 36 11 14 15 0 0 60 29 36
2014 Less than 3 years in current department or agency 42 28 10 9 8 3 0 72 17 130
2014 3 to 10 years in current department or agency 30 32 8 15 14 1 0 62 29 342
2014 11 to 20 years in current department or agency 32 30 10 10 17 1 0 63 27 144
2014 More than 20 years in current department or agency 34 33 7 12 10 2 0 69 23 43

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 30 9 7 4 2 0 80 11 125
2020 3 to 10 years in current department or agency 45 36 6 9 5 0 0 81 13 223
2020 11 to 20 years in current department or agency 40 31 8 12 8 1 0 71 20 187
2020 More than 20 years in current department or agency 42 43 7 4 4 0 0 86 7 56
2019 Less than 3 years in current department or agency 58 28 7 5 3 0 0 86 8 107
2019 3 to 10 years in current department or agency 38 34 10 12 7 0 0 72 18 230
2019 11 to 20 years in current department or agency 39 29 7 15 9 0 1 68 25 164
2019 More than 20 years in current department or agency 37 47 8 3 5 0 0 84 8 37
2018 Less than 3 years in current department or agency 53 29 7 8 3 0 0 82 11 145
2018 3 to 10 years in current department or agency 35 34 12 13 7 0 0 69 19 266
2018 11 to 20 years in current department or agency 35 40 8 10 7 0 0 75 17 184
2018 More than 20 years in current department or agency 27 50 12 3 8 0 0 77 11 40
2017 Less than 3 years in current department or agency 48 32 9 5 5 1 1 81 10 154
2017 3 to 10 years in current department or agency 38 37 7 11 7 1 0 75 17 309
2017 11 to 20 years in current department or agency 30 42 8 12 8 0 0 72 20 159
2017 More than 20 years in current department or agency 34 37 6 12 12 0 0 71 23 36
2014 Less than 3 years in current department or agency 52 35 7 4 3 0 0 87 7 131
2014 3 to 10 years in current department or agency 35 37 8 14 6 0 0 72 20 342
2014 11 to 20 years in current department or agency 26 46 8 15 6 0 0 72 20 144
2014 More than 20 years in current department or agency 31 47 12 5 5 0 0 78 10 43

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 11 3 5 2 0 81 8 125
2020 3 to 10 years in current department or agency 40 37 12 6 4 1 0 78 10 221
2020 11 to 20 years in current department or agency 41 31 13 8 6 1 0 73 14 187
2020 More than 20 years in current department or agency 37 36 16 9 0 2 0 74 10 55
2019 Less than 3 years in current department or agency 50 31 10 7 3 0 0 80 10 108
2019 3 to 10 years in current department or agency 33 42 12 5 7 1 0 76 12 230
2019 11 to 20 years in current department or agency 40 31 10 14 6 0 0 71 19 166
2019 More than 20 years in current department or agency 49 27 13 6 5 0 0 76 11 37
2018 Less than 3 years in current department or agency 42 39 7 6 3 3 1 84 9 145
2018 3 to 10 years in current department or agency 35 38 11 10 6 1 0 73 16 266
2018 11 to 20 years in current department or agency 35 40 14 6 4 1 0 76 10 184
2018 More than 20 years in current department or agency 28 49 11 8 5 0 0 76 13 40

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 19 13 5 6 3 3 73 13 126
2020 3 to 10 years in current department or agency 43 25 12 5 7 6 2 74 13 223
2020 11 to 20 years in current department or agency 43 24 12 7 8 5 2 71 17 188
2020 More than 20 years in current department or agency 42 25 12 13 2 4 2 71 16 55
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 21 13 7 2 1 4 77 10 126
2020 3 to 10 years in current department or agency 46 24 15 7 5 0 4 73 12 224
2020 11 to 20 years in current department or agency 43 27 19 4 4 2 0 71 9 186
2020 More than 20 years in current department or agency 44 28 20 2 0 0 5 77 2 56
2019 Less than 3 years in current department or agency 58 18 17 2 3 1 1 77 5 109
2019 3 to 10 years in current department or agency 38 26 18 6 5 1 7 69 12 231
2019 11 to 20 years in current department or agency 38 24 20 9 6 1 3 65 15 166
2019 More than 20 years in current department or agency 43 27 19 5 3 3 0 72 8 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 9 10 7 1 1 73 18 125
2020 3 to 10 years in current department or agency 40 27 11 13 8 0 0 68 21 224
2020 11 to 20 years in current department or agency 33 41 9 7 9 1 0 75 16 186
2020 More than 20 years in current department or agency 46 32 15 6 2 0 0 77 8 54
2019 Less than 3 years in current department or agency 48 25 11 10 6 0 0 73 16 109
2019 3 to 10 years in current department or agency 34 33 12 11 9 0 1 68 20 232
2019 11 to 20 years in current department or agency 34 34 9 15 8 0 0 68 23 166
2019 More than 20 years in current department or agency 35 35 11 11 8 0 0 70 18 37
2018 Less than 3 years in current department or agency 41 34 10 9 5 0 1 75 14 145
2018 3 to 10 years in current department or agency 35 31 14 12 8 0 0 66 20 268
2018 11 to 20 years in current department or agency 33 36 13 12 6 0 0 69 18 185
2018 More than 20 years in current department or agency 38 23 19 15 3 2 0 62 18 40
2017 Less than 3 years in current department or agency 40 33 15 5 5 1 1 75 10 153
2017 3 to 10 years in current department or agency 32 34 11 13 10 0 1 66 23 307
2017 11 to 20 years in current department or agency 31 41 8 9 11 0 0 72 21 159
2017 More than 20 years in current department or agency 28 29 15 12 17 0 0 57 29 36
2014 Less than 3 years in current department or agency 49 30 12 6 1 1 1 80 8 131
2014 3 to 10 years in current department or agency 35 32 10 13 10 0 1 67 23 342
2014 11 to 20 years in current department or agency 33 38 10 8 9 1 0 72 18 144
2014 More than 20 years in current department or agency 47 29 5 7 10 2 0 78 17 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 23 15 7 4 1 1 73 11 125
2020 3 to 10 years in current department or agency 48 19 15 9 6 2 1 69 15 222
2020 11 to 20 years in current department or agency 47 24 16 4 7 2 1 73 11 185
2020 More than 20 years in current department or agency 46 27 18 6 2 0 2 74 8 56

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 26 11 8 7 1 1 73 16 126
2020 3 to 10 years in current department or agency 44 27 11 11 7 1 0 71 18 224
2020 11 to 20 years in current department or agency 43 26 10 10 9 1 0 70 20 188
2020 More than 20 years in current department or agency 39 32 14 13 2 0 0 71 15 56
2019 Less than 3 years in current department or agency 52 27 7 7 5 2 0 80 12 108
2019 3 to 10 years in current department or agency 36 31 11 12 8 0 1 69 20 231
2019 11 to 20 years in current department or agency 35 30 9 13 13 0 1 66 26 166
2019 More than 20 years in current department or agency 35 32 16 5 8 0 3 70 14 37
2018 Less than 3 years in current department or agency 52 24 11 9 3 0 1 77 13 145
2018 3 to 10 years in current department or agency 40 28 13 9 10 1 0 69 18 268
2018 11 to 20 years in current department or agency 37 31 10 16 4 1 1 70 20 184
2018 More than 20 years in current department or agency 41 25 19 10 3 2 0 68 13 40
2017 Less than 3 years in current department or agency 53 28 6 7 3 2 1 84 10 152
2017 3 to 10 years in current department or agency 36 30 13 12 8 0 1 66 21 310
2017 11 to 20 years in current department or agency 36 33 9 9 11 1 0 70 21 159
2017 More than 20 years in current department or agency 26 31 9 17 17 0 0 57 34 36
2014 Less than 3 years in current department or agency 49 33 10 4 2 0 1 84 6 131
2014 3 to 10 years in current department or agency 35 28 10 13 11 2 1 65 25 341
2014 11 to 20 years in current department or agency 38 31 8 12 9 1 1 71 21 144
2014 More than 20 years in current department or agency 43 34 8 3 10 2 0 79 13 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 126
2020 3 to 10 years in current department or agency 42 58 224
2020 11 to 20 years in current department or agency 46 54 188
2020 More than 20 years in current department or agency 35 65 56

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 9 3 2 4 10 84 6 126
2020 3 to 10 years in current department or agency 60 17 4 4 2 3 11 89 6 224
2020 11 to 20 years in current department or agency 64 13 11 2 1 3 8 85 3 188
2020 More than 20 years in current department or agency 74 17 5 0 0 0 4 95 0 55

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 26 12 8 6 1 1 73 14 126
2020 3 to 10 years in current department or agency 54 20 10 8 5 1 1 76 14 223
2020 11 to 20 years in current department or agency 49 29 9 6 5 0 2 79 11 188
2020 More than 20 years in current department or agency 58 27 5 9 0 0 0 86 9 56
2019 Less than 3 years in current department or agency 58 22 6 10 4 0 0 80 14 109
2019 3 to 10 years in current department or agency 40 34 10 6 9 0 0 74 16 232
2019 11 to 20 years in current department or agency 49 21 13 7 9 1 0 71 16 166
2019 More than 20 years in current department or agency 43 38 3 8 8 0 0 81 16 37
2018 Less than 3 years in current department or agency 56 26 5 7 6 0 0 82 13 144
2018 3 to 10 years in current department or agency 45 26 13 6 10 0 0 71 16 268
2018 11 to 20 years in current department or agency 50 27 12 7 4 0 0 77 11 183
2018 More than 20 years in current department or agency 43 36 10 8 3 0 0 79 11 40
2017 Less than 3 years in current department or agency 59 18 11 7 5 0 0 77 12 154
2017 3 to 10 years in current department or agency 48 21 11 8 10 0 1 70 19 309
2017 11 to 20 years in current department or agency 43 34 8 7 9 0 0 77 15 159
2017 More than 20 years in current department or agency 36 30 11 9 14 0 0 66 23 36
2014 Less than 3 years in current department or agency 59 27 6 5 2 1 0 87 7 131
2014 3 to 10 years in current department or agency 46 28 10 8 8 0 1 74 16 342
2014 11 to 20 years in current department or agency 47 30 10 8 4 0 0 78 12 144
2014 More than 20 years in current department or agency 57 23 9 3 8 0 0 81 10 43
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 12 7 3 7 0 76 11 126
2020 3 to 10 years in current department or agency 40 29 12 6 9 4 0 72 16 224
2020 11 to 20 years in current department or agency 42 27 12 6 9 3 0 72 16 187
2020 More than 20 years in current department or agency 36 32 12 12 8 0 0 69 19 55
2019 Less than 3 years in current department or agency 51 23 9 7 4 5 0 78 12 109
2019 3 to 10 years in current department or agency 36 29 11 13 8 3 0 67 22 232
2019 11 to 20 years in current department or agency 31 33 14 9 9 4 0 67 19 166
2019 More than 20 years in current department or agency 32 22 22 3 11 11 0 60 15 37
2018 Less than 3 years in current department or agency 44 25 14 5 5 6 1 75 11 145
2018 3 to 10 years in current department or agency 37 25 18 8 9 2 1 64 17 268
2018 11 to 20 years in current department or agency 38 31 10 9 7 5 0 73 17 185
2018 More than 20 years in current department or agency 39 23 17 4 8 8 0 68 14 39
2017 Less than 3 years in current department or agency 55 26 6 5 2 5 1 86 8 154
2017 3 to 10 years in current department or agency 39 29 13 7 7 4 0 71 15 310
2017 11 to 20 years in current department or agency 28 36 17 7 8 4 0 67 15 159
2017 More than 20 years in current department or agency 28 33 14 8 15 2 0 62 24 36
2014 Less than 3 years in current department or agency 56 24 8 3 1 8 0 87 4 131
2014 3 to 10 years in current department or agency 40 28 14 8 7 3 0 70 15 342
2014 11 to 20 years in current department or agency 32 31 15 12 6 3 1 65 20 144
2014 More than 20 years in current department or agency 32 37 13 5 10 2 0 71 16 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 31 14 6 4 4 0 75 10 126
2020 3 to 10 years in current department or agency 35 30 12 10 11 2 0 66 21 222
2020 11 to 20 years in current department or agency 37 27 16 10 10 1 0 64 20 188
2020 More than 20 years in current department or agency 32 31 16 10 11 0 0 63 21 56
2019 Less than 3 years in current department or agency 45 27 12 10 5 1 0 73 15 109
2019 3 to 10 years in current department or agency 32 30 12 13 12 0 0 62 25 232
2019 11 to 20 years in current department or agency 24 34 11 14 17 1 0 58 31 166
2019 More than 20 years in current department or agency 37 21 22 8 11 0 0 59 19 37
2018 Less than 3 years in current department or agency 37 35 10 10 7 1 1 72 18 144
2018 3 to 10 years in current department or agency 30 29 17 9 15 1 0 60 23 267
2018 11 to 20 years in current department or agency 30 32 10 16 10 2 0 63 26 182
2018 More than 20 years in current department or agency 23 35 20 12 10 0 0 58 22 40
2017 Less than 3 years in current department or agency 49 29 9 7 5 1 0 79 12 153
2017 3 to 10 years in current department or agency 35 28 13 12 11 1 0 64 23 310
2017 11 to 20 years in current department or agency 24 33 11 17 14 1 0 58 32 159
2017 More than 20 years in current department or agency 16 25 22 14 21 3 0 43 35 36
2014 Less than 3 years in current department or agency 52 32 9 4 1 1 0 85 5 131
2014 3 to 10 years in current department or agency 30 31 14 13 11 1 0 61 25 342
2014 11 to 20 years in current department or agency 24 30 15 18 13 0 0 55 30 144
2014 More than 20 years in current department or agency 22 35 15 13 13 2 0 58 27 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 29 11 10 6 6 0 71 17 125
2020 3 to 10 years in current department or agency 23 32 19 15 9 3 0 56 25 224
2020 11 to 20 years in current department or agency 23 32 19 14 12 0 1 55 26 186
2020 More than 20 years in current department or agency 30 32 12 14 9 2 0 64 24 56
2019 Less than 3 years in current department or agency 39 29 12 10 5 5 0 72 16 109
2019 3 to 10 years in current department or agency 20 32 15 17 12 4 0 54 31 231
2019 11 to 20 years in current department or agency 18 31 14 16 18 3 0 50 35 166
2019 More than 20 years in current department or agency 21 27 24 20 8 0 0 48 28 37
2018 Less than 3 years in current department or agency 26 29 19 8 12 6 0 59 21 144
2018 3 to 10 years in current department or agency 22 30 19 11 16 2 0 53 27 266
2018 11 to 20 years in current department or agency 22 27 10 26 13 2 0 50 39 183
2018 More than 20 years in current department or agency 18 28 25 16 11 3 0 47 27 40
2017 Less than 3 years in current department or agency 36 29 12 9 8 5 0 69 18 153
2017 3 to 10 years in current department or agency 22 29 18 14 14 3 0 53 28 310
2017 11 to 20 years in current department or agency 15 31 16 20 14 4 0 47 35 159
2017 More than 20 years in current department or agency 12 30 8 23 23 5 0 44 48 36
2014 Less than 3 years in current department or agency 38 35 12 9 1 4 1 77 10 130
2014 3 to 10 years in current department or agency 20 25 15 19 14 6 0 48 36 341
2014 11 to 20 years in current department or agency 17 29 15 26 11 3 0 47 38 144
2014 More than 20 years in current department or agency 8 41 25 7 17 3 0 51 24 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 26 15 15 5 3 0 64 21 125
2020 3 to 10 years in current department or agency 23 33 12 16 14 1 0 57 30 224
2020 11 to 20 years in current department or agency 22 35 12 19 12 1 0 57 31 188
2020 More than 20 years in current department or agency 40 23 13 13 10 0 0 63 23 55
2019 Less than 3 years in current department or agency 30 29 16 12 7 5 0 63 20 109
2019 3 to 10 years in current department or agency 21 28 14 18 17 2 0 51 36 232
2019 11 to 20 years in current department or agency 13 32 15 15 24 1 0 45 40 166
2019 More than 20 years in current department or agency 16 35 22 14 11 3 0 52 26 37
2018 Less than 3 years in current department or agency 27 30 14 15 11 2 1 59 27 145
2018 3 to 10 years in current department or agency 19 25 17 19 18 2 0 45 37 268
2018 11 to 20 years in current department or agency 15 32 12 20 20 2 0 47 41 184
2018 More than 20 years in current department or agency 13 35 24 12 15 0 0 49 27 40
2017 Less than 3 years in current department or agency 33 38 10 10 6 3 0 73 17 152
2017 3 to 10 years in current department or agency 15 29 14 25 14 2 0 45 40 308
2017 11 to 20 years in current department or agency 14 28 14 20 22 2 0 43 43 159
2017 More than 20 years in current department or agency 14 27 14 21 24 0 0 41 44 35
2014 Less than 3 years in current department or agency 33 35 19 7 2 5 0 71 9 131
2014 3 to 10 years in current department or agency 15 29 16 19 17 3 0 46 37 341
2014 11 to 20 years in current department or agency 14 28 19 22 15 2 0 43 37 144
2014 More than 20 years in current department or agency 11 39 14 22 14 0 0 50 36 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 20 6 5 6 10 6 80 13 126
2020 3 to 10 years in current department or agency 39 13 13 7 11 13 5 63 22 224
2020 11 to 20 years in current department or agency 37 15 7 6 12 12 11 67 24 188
2020 More than 20 years in current department or agency 38 14 9 5 4 16 13 74 13 56
2019 Less than 3 years in current department or agency 48 15 8 3 8 12 7 77 13 109
2019 3 to 10 years in current department or agency 40 16 10 7 9 14 5 68 19 232
2019 11 to 20 years in current department or agency 37 9 10 6 18 15 5 57 30 166
2019 More than 20 years in current department or agency 43 16 5 5 11 11 8 73 20 37
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 38 15 9 1 3 0 75 10 126
2020 3 to 10 years in current department or agency 29 47 13 5 5 2 0 77 10 224
2020 11 to 20 years in current department or agency 24 40 19 10 6 0 0 64 17 188
2020 More than 20 years in current department or agency 31 32 20 9 4 4 0 66 13 56
2019 Less than 3 years in current department or agency 36 41 9 9 3 2 0 78 12 109
2019 3 to 10 years in current department or agency 25 36 21 9 8 1 0 62 17 231
2019 11 to 20 years in current department or agency 23 42 14 8 11 1 1 66 19 163
2019 More than 20 years in current department or agency 29 40 17 8 5 0 0 70 14 37
2018 Less than 3 years in current department or agency 24 48 14 6 4 3 1 74 11 146
2018 3 to 10 years in current department or agency 22 40 21 11 7 1 0 62 18 268
2018 11 to 20 years in current department or agency 24 35 21 14 6 1 0 59 20 183
2018 More than 20 years in current department or agency 23 43 17 6 10 0 0 66 17 40
2017 Less than 3 years in current department or agency 37 38 17 5 2 1 0 76 7 151
2017 3 to 10 years in current department or agency 23 36 21 11 6 2 0 61 17 309
2017 11 to 20 years in current department or agency 20 36 20 13 11 0 0 56 24 158
2017 More than 20 years in current department or agency 8 44 14 11 17 3 3 55 30 36
2014 Less than 3 years in current department or agency 36 40 15 6 1 3 0 78 7 131
2014 3 to 10 years in current department or agency 25 40 18 8 7 3 0 67 15 342
2014 11 to 20 years in current department or agency 21 36 22 10 7 3 0 59 18 144
2014 More than 20 years in current department or agency 27 44 14 5 10 0 0 70 16 43

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 41 13 15 6 4 0 65 21 125
2020 3 to 10 years in current department or agency 16 35 23 16 9 0 0 52 25 220
2020 11 to 20 years in current department or agency 14 37 17 18 14 1 0 51 32 188
2020 More than 20 years in current department or agency 24 36 19 13 7 2 0 61 20 56
2019 Less than 3 years in current department or agency 21 37 15 14 8 6 0 62 23 108
2019 3 to 10 years in current department or agency 13 25 25 21 14 3 0 39 35 228
2019 11 to 20 years in current department or agency 9 34 20 16 18 4 0 44 35 165
2019 More than 20 years in current department or agency 16 21 25 22 13 3 0 38 36 37

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 9 6 5 2 0 79 11 125
2020 3 to 10 years in current department or agency 40 34 13 8 5 0 0 74 13 223
2020 11 to 20 years in current department or agency 36 35 13 7 7 2 1 73 14 188
2020 More than 20 years in current department or agency 42 22 15 10 9 2 0 65 19 56
2019 Less than 3 years in current department or agency 42 38 5 11 2 2 0 82 13 109
2019 3 to 10 years in current department or agency 39 26 13 12 8 1 1 66 21 231
2019 11 to 20 years in current department or agency 31 38 13 6 11 1 0 70 17 165
2019 More than 20 years in current department or agency 40 35 14 5 5 0 0 75 11 37
2018 Less than 3 years in current department or agency 37 39 7 8 4 5 1 80 13 146
2018 3 to 10 years in current department or agency 35 32 14 12 6 1 0 68 18 265
2018 11 to 20 years in current department or agency 38 36 12 7 7 0 0 74 14 183
2018 More than 20 years in current department or agency 47 33 5 0 12 0 3 82 13 40
2017 Less than 3 years in current department or agency 49 29 8 5 3 6 1 83 8 152
2017 3 to 10 years in current department or agency 42 33 11 8 4 1 1 77 12 308
2017 11 to 20 years in current department or agency 36 38 10 8 5 2 0 75 14 159
2017 More than 20 years in current department or agency 39 28 11 9 12 0 2 69 21 36
2014 Less than 3 years in current department or agency 53 33 6 6 0 2 0 87 6 131
2014 3 to 10 years in current department or agency 51 27 9 8 3 2 1 80 11 342
2014 11 to 20 years in current department or agency 44 37 6 6 4 3 1 84 11 144
2014 More than 20 years in current department or agency 50 38 7 0 5 0 0 88 5 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 11 4 2 3 0 81 7 123
2020 3 to 10 years in current department or agency 40 35 15 6 5 0 0 74 11 223
2020 11 to 20 years in current department or agency 34 34 18 5 6 1 0 70 12 187
2020 More than 20 years in current department or agency 35 29 15 9 7 4 0 67 17 56
2019 Less than 3 years in current department or agency 44 28 16 8 4 0 1 72 11 107
2019 3 to 10 years in current department or agency 34 31 17 10 7 0 0 65 17 231
2019 11 to 20 years in current department or agency 30 33 19 6 12 0 0 63 18 162
2019 More than 20 years in current department or agency 43 24 19 8 5 0 0 67 14 37
2018 Less than 3 years in current department or agency 33 36 18 8 4 1 0 70 13 146
2018 3 to 10 years in current department or agency 31 32 21 8 7 1 0 63 16 267
2018 11 to 20 years in current department or agency 31 34 22 6 7 0 0 66 12 183
2018 More than 20 years in current department or agency 34 39 10 6 8 0 3 75 15 40

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 26 14 7 15 14 2 57 27 126
2020 3 to 10 years in current department or agency 17 25 14 18 16 8 2 47 37 222
2020 11 to 20 years in current department or agency 18 18 19 17 22 4 2 38 41 187
2020 More than 20 years in current department or agency 20 18 21 14 16 11 0 42 34 56
2019 Less than 3 years in current department or agency 28 24 10 10 12 16 2 63 26 106
2019 3 to 10 years in current department or agency 14 20 17 17 23 9 1 37 44 232
2019 11 to 20 years in current department or agency 15 18 16 18 24 7 1 37 46 166
2019 More than 20 years in current department or agency 25 22 9 17 22 5 0 50 41 36
2018 Less than 3 years in current department or agency 18 26 17 14 13 12 0 50 31 145
2018 3 to 10 years in current department or agency 17 22 13 18 21 7 2 42 43 266
2018 11 to 20 years in current department or agency 15 20 15 22 22 6 1 37 47 181
2018 More than 20 years in current department or agency 15 13 30 5 22 8 7 33 32 40
2017 Less than 3 years in current department or agency 22 21 11 11 11 19 5 56 29 153
2017 3 to 10 years in current department or agency 15 19 14 18 20 12 2 40 44 309
2017 11 to 20 years in current department or agency 13 19 16 23 22 7 1 35 48 158
2017 More than 20 years in current department or agency 14 16 24 12 27 8 0 32 41 36
2014 Less than 3 years in current department or agency 22 21 16 15 8 13 5 52 28 131
2014 3 to 10 years in current department or agency 15 20 14 21 19 9 2 40 45 342
2014 11 to 20 years in current department or agency 13 19 13 21 24 10 0 36 50 144
2014 More than 20 years in current department or agency 25 23 20 3 15 13 2 56 20 43

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 36 8 15 8 4 2 66 25 124
2020 3 to 10 years in current department or agency 21 35 16 14 14 0 0 56 28 221
2020 11 to 20 years in current department or agency 15 28 18 20 18 2 1 43 39 187
2020 More than 20 years in current department or agency 18 34 14 22 11 2 0 53 33 56
2019 Less than 3 years in current department or agency 36 28 10 11 11 3 0 66 23 109
2019 3 to 10 years in current department or agency 16 29 19 20 16 0 0 45 36 230
2019 11 to 20 years in current department or agency 14 24 17 15 29 1 0 38 44 166
2019 More than 20 years in current department or agency 16 27 8 36 11 0 3 44 48 37
2018 Less than 3 years in current department or agency 27 31 14 17 8 3 0 60 26 146
2018 3 to 10 years in current department or agency 18 27 17 18 18 1 1 46 36 268
2018 11 to 20 years in current department or agency 14 24 17 23 21 2 0 38 44 185
2018 More than 20 years in current department or agency 18 18 22 23 17 3 0 37 41 40
2017 Less than 3 years in current department or agency 37 26 14 10 5 7 0 69 16 154
2017 3 to 10 years in current department or agency 18 31 13 18 19 1 0 49 38 310
2017 11 to 20 years in current department or agency 12 32 14 15 25 1 0 45 41 159
2017 More than 20 years in current department or agency 12 29 8 28 20 0 3 42 50 36
2014 Less than 3 years in current department or agency 27 38 14 9 5 6 1 69 15 131
2014 3 to 10 years in current department or agency 16 28 16 22 17 2 0 45 39 341
2014 11 to 20 years in current department or agency 14 33 14 17 18 3 0 49 36 144
2014 More than 20 years in current department or agency 23 36 13 17 10 0 0 60 27 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 32 11 15 12 8 4 57 31 126
2020 3 to 10 years in current department or agency 19 26 15 16 22 0 1 46 39 222
2020 11 to 20 years in current department or agency 14 28 10 14 30 2 2 44 46 188
2020 More than 20 years in current department or agency 17 15 23 20 23 2 0 32 44 55
2019 Less than 3 years in current department or agency 27 29 12 16 15 0 1 56 31 109
2019 3 to 10 years in current department or agency 16 23 15 17 28 0 1 39 45 232
2019 11 to 20 years in current department or agency 13 21 8 21 34 2 1 36 56 166
2019 More than 20 years in current department or agency 16 8 8 16 33 3 16 30 61 37
2018 Less than 3 years in current department or agency 20 24 13 18 21 3 1 46 41 146
2018 3 to 10 years in current department or agency 12 21 14 21 28 1 2 35 51 267
2018 11 to 20 years in current department or agency 14 21 8 16 37 0 4 37 55 184
2018 More than 20 years in current department or agency 8 10 18 17 35 3 11 20 59 40
2017 Less than 3 years in current department or agency 27 22 15 11 14 8 2 55 29 154
2017 3 to 10 years in current department or agency 14 23 12 17 31 1 3 38 49 310
2017 11 to 20 years in current department or agency 10 23 13 17 36 1 1 34 53 159
2017 More than 20 years in current department or agency 22 14 15 8 38 0 3 37 47 36
2014 Less than 3 years in current department or agency 20 25 13 16 12 6 9 52 32 131
2014 3 to 10 years in current department or agency 14 16 14 16 34 3 3 32 53 340
2014 11 to 20 years in current department or agency 10 18 14 23 32 0 2 30 57 144
2014 More than 20 years in current department or agency 12 27 18 21 15 0 7 41 39 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 22 15 7 3 1 5 74 11 126
2020 3 to 10 years in current department or agency 45 23 16 7 6 1 1 70 14 224
2020 11 to 20 years in current department or agency 38 28 14 8 8 2 2 69 16 188
2020 More than 20 years in current department or agency 62 21 4 10 0 2 2 86 10 56
2019 Less than 3 years in current department or agency 51 20 15 7 1 1 5 76 8 109
2019 3 to 10 years in current department or agency 49 22 15 6 3 2 3 75 10 230
2019 11 to 20 years in current department or agency 45 20 15 6 11 1 1 67 17 166
2019 More than 20 years in current department or agency 59 17 8 3 0 5 8 88 3 37

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 19 19 7 6 1 3 67 13 126
2020 3 to 10 years in current department or agency 45 23 16 8 6 1 1 69 14 224
2020 11 to 20 years in current department or agency 47 25 15 8 4 1 1 73 12 187
2020 More than 20 years in current department or agency 49 23 11 5 7 4 2 76 13 56
2019 Less than 3 years in current department or agency 47 26 13 6 9 0 0 73 14 108
2019 3 to 10 years in current department or agency 33 26 23 6 9 1 2 61 16 231
2019 11 to 20 years in current department or agency 33 26 14 10 15 0 2 60 25 166
2019 More than 20 years in current department or agency 46 22 16 8 0 3 5 74 9 37

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 8 4 2 2 3 4 91 4 125
2020 3 to 10 years in current department or agency 79 8 4 1 4 1 3 90 6 224
2020 11 to 20 years in current department or agency 67 10 8 5 3 4 2 83 9 188
2020 More than 20 years in current department or agency 67 7 6 2 4 11 4 87 7 55
2019 Less than 3 years in current department or agency 83 7 3 3 0 3 1 94 3 109
2019 3 to 10 years in current department or agency 75 10 3 1 3 5 3 91 5 230
2019 11 to 20 years in current department or agency 67 9 4 8 5 4 2 82 14 164
2019 More than 20 years in current department or agency 62 3 3 3 3 14 13 89 7 37

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 10 6 4 1 2 5 88 5 126
2020 3 to 10 years in current department or agency 77 8 5 2 2 0 5 91 4 224
2020 11 to 20 years in current department or agency 72 11 6 3 2 2 4 88 6 186
2020 More than 20 years in current department or agency 76 9 7 2 0 2 4 90 2 56
2019 Less than 3 years in current department or agency 87 5 1 1 3 2 2 95 4 109
2019 3 to 10 years in current department or agency 81 4 1 1 1 2 9 96 3 228
2019 11 to 20 years in current department or agency 70 9 4 2 4 2 9 89 6 164
2019 More than 20 years in current department or agency 71 8 3 0 0 3 16 97 0 37

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 37 13 8 4 4 0 74 13 126
2020 3 to 10 years in current department or agency 24 40 18 9 7 2 0 65 16 224
2020 11 to 20 years in current department or agency 21 44 13 13 7 2 0 66 20 187
2020 More than 20 years in current department or agency 23 30 27 15 3 2 0 54 19 56
2019 Less than 3 years in current department or agency 29 39 17 9 3 4 0 71 12 109
2019 3 to 10 years in current department or agency 18 37 19 16 7 2 0 57 24 232
2019 11 to 20 years in current department or agency 17 40 15 15 11 3 0 58 27 166
2019 More than 20 years in current department or agency 27 38 11 17 5 3 0 67 22 37
2018 Less than 3 years in current department or agency 22 42 15 9 7 5 1 67 17 144
2018 3 to 10 years in current department or agency 19 30 22 15 11 3 0 51 27 267
2018 11 to 20 years in current department or agency 18 36 21 12 9 3 1 56 22 184
2018 More than 20 years in current department or agency 21 22 22 19 11 3 3 45 31 40
2017 Less than 3 years in current department or agency 33 32 18 8 4 4 1 68 13 154
2017 3 to 10 years in current department or agency 19 30 24 13 12 2 0 50 26 310
2017 11 to 20 years in current department or agency 15 36 16 14 14 5 1 54 29 159
2017 More than 20 years in current department or agency 13 36 14 17 21 0 0 49 37 36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 43 8 6 3 1 0 83 9 125
2020 3 to 10 years in current department or agency 32 41 14 9 5 0 0 73 14 224
2020 11 to 20 years in current department or agency 27 41 11 11 7 3 0 70 18 188
2020 More than 20 years in current department or agency 33 32 13 11 7 4 0 67 19 56
2019 Less than 3 years in current department or agency 41 40 6 6 3 4 0 84 9 109
2019 3 to 10 years in current department or agency 27 34 20 9 9 1 0 62 18 231
2019 11 to 20 years in current department or agency 29 38 11 9 12 2 0 68 21 164
2019 More than 20 years in current department or agency 24 47 13 8 8 0 0 71 16 37
2018 Less than 3 years in current department or agency 39 35 8 9 6 3 0 76 15 145
2018 3 to 10 years in current department or agency 35 35 14 7 8 1 0 71 15 267
2018 11 to 20 years in current department or agency 32 41 13 9 4 1 0 73 14 183
2018 More than 20 years in current department or agency 33 36 15 3 8 5 0 72 11 39
2017 Less than 3 years in current department or agency 46 35 10 5 1 3 0 84 6 154
2017 3 to 10 years in current department or agency 30 41 13 9 5 2 0 72 14 310
2017 11 to 20 years in current department or agency 30 40 10 10 8 1 1 72 18 159
2017 More than 20 years in current department or agency 17 37 20 18 9 0 0 54 27 36
2014 Less than 3 years in current department or agency 55 32 9 3 1 0 0 87 4 131
2014 3 to 10 years in current department or agency 38 34 14 6 5 3 0 74 12 342
2014 11 to 20 years in current department or agency 29 38 15 7 7 5 0 71 14 144
2014 More than 20 years in current department or agency 33 38 19 3 5 3 0 73 8 43
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