2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 50 4 9 3 0 0 84 12 126
2020 3 to 10 years in current department or agency 25 47 3 22 3 0 0 71 26 224
2020 11 to 20 years in current department or agency 22 49 4 20 6 0 0 70 26 186
2020 More than 20 years in current department or agency 23 50 2 18 7 0 0 73 26 56

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 11 7 2 1 0 0 91 2 125
2020 3 to 10 years in current department or agency 79 16 1 1 2 1 0 96 3 222
2020 11 to 20 years in current department or agency 80 15 2 1 0 1 1 97 1 187
2020 More than 20 years in current department or agency 69 22 4 2 0 2 2 94 2 55
2017 Less than 3 years in current department or agency 78 17 3 1 0 0 1 96 1 154
2017 3 to 10 years in current department or agency 76 14 3 2 1 1 2 93 3 310
2017 11 to 20 years in current department or agency 77 16 1 3 1 1 0 94 4 159
2017 More than 20 years in current department or agency 61 30 3 6 0 0 0 91 6 36
2014 Less than 3 years in current department or agency 79 16 2 1 1 0 1 96 2 131
2014 3 to 10 years in current department or agency 75 17 2 2 2 0 1 94 4 342
2014 11 to 20 years in current department or agency 69 19 4 5 1 1 1 89 6 144
2014 More than 20 years in current department or agency 67 23 4 0 3 3 0 93 3 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 39 8 16 2 1 0 74 18 126
2020 3 to 10 years in current department or agency 28 37 11 18 6 0 0 65 25 224
2020 11 to 20 years in current department or agency 26 40 8 18 7 0 1 66 26 188
2020 More than 20 years in current department or agency 23 46 9 12 7 0 2 71 20 56
2019 Less than 3 years in current department or agency 53 34 5 6 3 0 0 87 8 109
2019 3 to 10 years in current department or agency 38 40 6 12 4 0 0 78 17 232
2019 11 to 20 years in current department or agency 39 31 6 15 8 0 1 71 23 164
2019 More than 20 years in current department or agency 32 49 8 3 8 0 0 81 11 37
2017 Less than 3 years in current department or agency 39 38 7 10 5 0 0 77 16 154
2017 3 to 10 years in current department or agency 38 32 8 15 7 0 0 70 22 310
2017 11 to 20 years in current department or agency 41 37 6 10 7 0 0 77 17 159
2017 More than 20 years in current department or agency 45 24 3 12 14 0 3 71 26 36
2014 Less than 3 years in current department or agency 50 34 6 6 4 0 0 84 10 131
2014 3 to 10 years in current department or agency 38 37 7 11 8 0 0 75 19 342
2014 11 to 20 years in current department or agency 45 37 4 8 6 0 0 82 14 144
2014 More than 20 years in current department or agency 53 36 0 6 5 0 0 89 11 43

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 41 8 11 8 0 1 72 20 126
2020 3 to 10 years in current department or agency 26 41 9 17 7 0 0 67 24 224
2020 11 to 20 years in current department or agency 29 44 11 11 4 0 1 74 15 187
2020 More than 20 years in current department or agency 32 49 7 7 5 0 0 81 12 55
2019 Less than 3 years in current department or agency 33 38 7 14 8 0 0 72 22 107
2019 3 to 10 years in current department or agency 22 40 12 17 8 0 0 62 25 230
2019 11 to 20 years in current department or agency 18 40 6 24 10 0 1 59 35 166
2019 More than 20 years in current department or agency 27 41 16 11 5 0 0 67 16 37
2018 Less than 3 years in current department or agency 28 49 4 13 5 1 1 77 19 146
2018 3 to 10 years in current department or agency 24 39 10 16 10 0 0 63 27 267
2018 11 to 20 years in current department or agency 22 47 8 15 7 0 1 69 22 185
2018 More than 20 years in current department or agency 25 45 7 15 7 0 0 71 22 40
2017 Less than 3 years in current department or agency 32 37 11 13 6 0 1 70 19 154
2017 3 to 10 years in current department or agency 27 38 9 16 9 0 1 65 25 310
2017 11 to 20 years in current department or agency 25 40 10 15 10 0 0 65 25 158
2017 More than 20 years in current department or agency 17 42 5 22 15 0 0 59 36 36
2014 Less than 3 years in current department or agency 38 37 12 9 5 0 0 75 14 131
2014 3 to 10 years in current department or agency 24 39 10 17 10 0 0 63 27 342
2014 11 to 20 years in current department or agency 19 38 14 19 9 0 0 58 28 144
2014 More than 20 years in current department or agency 34 37 7 17 5 0 0 72 22 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 6 12 3 0 1 79 15 126
2020 3 to 10 years in current department or agency 36 40 8 10 5 0 0 77 15 221
2020 11 to 20 years in current department or agency 36 34 14 11 5 0 0 69 16 186
2020 More than 20 years in current department or agency 39 32 11 14 4 0 0 71 18 56
2019 Less than 3 years in current department or agency 51 34 4 8 4 0 0 84 12 108
2019 3 to 10 years in current department or agency 40 34 12 10 3 0 0 74 14 231
2019 11 to 20 years in current department or agency 35 35 12 13 4 0 0 70 18 166
2019 More than 20 years in current department or agency 49 35 13 3 0 0 0 84 3 37
2017 Less than 3 years in current department or agency 53 34 6 5 1 0 1 88 5 154
2017 3 to 10 years in current department or agency 44 35 8 7 5 0 0 79 13 310
2017 11 to 20 years in current department or agency 42 40 6 6 6 0 0 82 12 157
2017 More than 20 years in current department or agency 43 33 3 12 5 0 3 79 18 36
2014 Less than 3 years in current department or agency 59 27 9 5 0 0 0 87 5 130
2014 3 to 10 years in current department or agency 47 36 4 9 4 0 0 83 13 342
2014 11 to 20 years in current department or agency 41 39 7 10 2 0 0 81 12 144
2014 More than 20 years in current department or agency 57 33 2 3 5 0 0 90 8 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 34 9 5 9 0 0 76 14 126
2020 3 to 10 years in current department or agency 31 39 9 12 9 0 0 70 21 223
2020 11 to 20 years in current department or agency 32 30 11 17 10 0 1 62 27 188
2020 More than 20 years in current department or agency 37 43 7 11 0 2 0 81 11 56
2019 Less than 3 years in current department or agency 44 28 10 12 5 1 0 73 17 109
2019 3 to 10 years in current department or agency 31 32 10 14 11 1 0 64 26 231
2019 11 to 20 years in current department or agency 32 32 11 10 14 0 0 64 24 165
2019 More than 20 years in current department or agency 43 30 11 13 3 0 0 73 16 37
2018 Less than 3 years in current department or agency 45 31 9 5 9 1 0 77 14 144
2018 3 to 10 years in current department or agency 33 35 8 11 12 1 0 69 23 267
2018 11 to 20 years in current department or agency 38 37 4 12 8 0 1 75 21 183
2018 More than 20 years in current department or agency 43 38 0 5 12 2 0 83 17 40
2017 Less than 3 years in current department or agency 44 28 11 9 6 0 2 73 16 154
2017 3 to 10 years in current department or agency 31 30 13 14 11 0 1 62 25 310
2017 11 to 20 years in current department or agency 34 32 9 13 10 1 1 67 23 158
2017 More than 20 years in current department or agency 25 40 12 9 14 0 0 65 23 36
2014 Less than 3 years in current department or agency 54 26 9 7 3 0 1 80 11 131
2014 3 to 10 years in current department or agency 36 28 12 14 10 0 1 64 24 342
2014 11 to 20 years in current department or agency 29 36 14 14 7 0 0 65 21 144
2014 More than 20 years in current department or agency 40 33 5 12 10 0 0 73 22 43

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 42 7 7 1 0 1 84 8 126
2020 3 to 10 years in current department or agency 32 43 12 8 4 0 0 75 13 223
2020 11 to 20 years in current department or agency 42 39 8 8 3 0 0 81 11 187
2020 More than 20 years in current department or agency 39 49 8 0 4 0 0 89 4 55
2019 Less than 3 years in current department or agency 47 31 12 8 3 0 0 78 10 109
2019 3 to 10 years in current department or agency 37 41 10 7 4 0 0 79 11 232
2019 11 to 20 years in current department or agency 42 38 8 8 4 0 0 80 12 166
2019 More than 20 years in current department or agency 59 27 3 8 3 0 0 86 11 37
2018 Less than 3 years in current department or agency 42 38 11 5 4 0 0 80 9 146
2018 3 to 10 years in current department or agency 39 39 10 9 3 0 0 78 12 266
2018 11 to 20 years in current department or agency 37 46 6 7 4 0 0 83 11 185
2018 More than 20 years in current department or agency 37 39 13 5 5 0 0 77 10 40
2017 Less than 3 years in current department or agency 44 42 7 6 1 0 0 86 7 154
2017 3 to 10 years in current department or agency 40 43 9 6 3 0 0 82 9 310
2017 11 to 20 years in current department or agency 39 41 9 8 4 0 0 79 11 159
2017 More than 20 years in current department or agency 36 55 3 2 3 0 0 91 5 36
2014 Less than 3 years in current department or agency 48 40 6 4 2 0 0 88 6 131
2014 3 to 10 years in current department or agency 42 38 10 8 3 0 0 80 10 342
2014 11 to 20 years in current department or agency 37 44 7 8 4 0 0 81 12 144
2014 More than 20 years in current department or agency 49 39 2 5 5 0 0 88 10 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 18 6 4 0 1 72 10 126
2020 3 to 10 years in current department or agency 26 33 12 19 10 0 0 60 28 224
2020 11 to 20 years in current department or agency 22 41 12 15 10 0 0 62 25 188
2020 More than 20 years in current department or agency 25 48 7 11 7 2 0 74 19 56
2019 Less than 3 years in current department or agency 39 32 10 10 7 1 0 72 18 109
2019 3 to 10 years in current department or agency 26 34 13 15 11 0 0 61 26 232
2019 11 to 20 years in current department or agency 23 30 10 20 16 0 0 53 36 166
2019 More than 20 years in current department or agency 27 41 14 5 13 0 0 68 19 37
2018 Less than 3 years in current department or agency 35 38 10 8 8 1 0 74 16 145
2018 3 to 10 years in current department or agency 22 32 16 12 17 0 0 54 29 267
2018 11 to 20 years in current department or agency 23 35 14 18 11 0 0 57 29 184
2018 More than 20 years in current department or agency 24 33 19 17 8 0 0 56 25 39
2017 Less than 3 years in current department or agency 37 30 15 10 6 1 0 68 17 154
2017 3 to 10 years in current department or agency 20 35 15 15 13 0 1 57 28 310
2017 11 to 20 years in current department or agency 18 35 15 14 18 0 0 53 32 159
2017 More than 20 years in current department or agency 30 27 14 6 23 0 0 57 29 36
2014 Less than 3 years in current department or agency 35 41 14 7 3 0 0 76 10 131
2014 3 to 10 years in current department or agency 21 32 16 16 16 0 0 53 31 342
2014 11 to 20 years in current department or agency 14 42 12 15 17 0 0 56 32 144
2014 More than 20 years in current department or agency 25 45 11 6 9 0 3 72 16 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 13 10 3 0 0 74 13 125
2020 3 to 10 years in current department or agency 36 47 7 9 2 0 0 82 11 222
2020 11 to 20 years in current department or agency 29 44 10 12 4 0 0 73 17 188
2020 More than 20 years in current department or agency 38 40 7 9 2 4 0 81 11 56
2019 Less than 3 years in current department or agency 43 32 9 11 5 0 0 75 16 109
2019 3 to 10 years in current department or agency 31 44 13 8 3 0 0 76 11 231
2019 11 to 20 years in current department or agency 30 40 11 10 9 0 0 70 19 164
2019 More than 20 years in current department or agency 33 39 14 8 5 0 0 72 14 36
2018 Less than 3 years in current department or agency 34 43 12 7 3 1 0 77 11 144
2018 3 to 10 years in current department or agency 32 38 11 12 8 0 0 70 19 267
2018 11 to 20 years in current department or agency 33 45 8 9 5 0 0 78 14 184
2018 More than 20 years in current department or agency 33 40 12 7 8 0 0 73 15 40
2017 Less than 3 years in current department or agency 43 37 9 6 4 1 0 81 10 153
2017 3 to 10 years in current department or agency 30 41 12 12 4 1 1 72 16 310
2017 11 to 20 years in current department or agency 32 40 13 10 5 0 0 72 15 158
2017 More than 20 years in current department or agency 28 41 11 12 9 0 0 69 21 36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 36 5 4 1 0 0 90 5 125
2020 3 to 10 years in current department or agency 48 36 7 6 2 0 0 84 8 224
2020 11 to 20 years in current department or agency 46 40 7 5 2 0 0 86 7 185
2020 More than 20 years in current department or agency 47 40 4 4 4 2 0 89 8 56
2019 Less than 3 years in current department or agency 57 33 8 3 0 0 0 90 3 108
2019 3 to 10 years in current department or agency 44 38 9 4 4 0 0 83 8 232
2019 11 to 20 years in current department or agency 44 40 7 5 4 0 0 84 9 166
2019 More than 20 years in current department or agency 46 35 14 0 5 0 0 81 5 37
2018 Less than 3 years in current department or agency 52 32 8 5 2 1 0 85 7 146
2018 3 to 10 years in current department or agency 48 33 11 4 3 1 0 82 7 266
2018 11 to 20 years in current department or agency 46 38 8 4 2 1 0 85 7 184
2018 More than 20 years in current department or agency 40 45 8 2 5 0 0 85 7 40
2017 Less than 3 years in current department or agency 57 31 8 1 2 0 0 88 4 153
2017 3 to 10 years in current department or agency 43 38 10 6 2 1 0 81 9 310
2017 11 to 20 years in current department or agency 47 33 10 6 5 0 0 79 11 158
2017 More than 20 years in current department or agency 36 49 5 6 3 0 0 86 9 36
2014 Less than 3 years in current department or agency 46 45 5 2 1 0 0 92 4 131
2014 3 to 10 years in current department or agency 42 38 10 5 4 0 0 80 10 342
2014 11 to 20 years in current department or agency 38 37 12 9 3 1 0 75 13 144
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 90 3 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 14 7 6 0 1 73 13 126
2020 3 to 10 years in current department or agency 29 39 11 13 8 0 0 68 21 223
2020 11 to 20 years in current department or agency 32 32 15 10 11 0 0 64 21 186
2020 More than 20 years in current department or agency 32 39 13 5 9 2 0 72 15 56
2019 Less than 3 years in current department or agency 46 29 9 9 7 0 0 75 16 109
2019 3 to 10 years in current department or agency 29 38 9 13 11 0 0 68 24 232
2019 11 to 20 years in current department or agency 32 27 10 14 18 0 0 59 31 165
2019 More than 20 years in current department or agency 43 19 19 8 11 0 0 62 19 37
2018 Less than 3 years in current department or agency 42 32 9 9 6 1 0 76 15 146
2018 3 to 10 years in current department or agency 27 37 11 13 12 0 0 64 25 266
2018 11 to 20 years in current department or agency 32 33 11 14 10 0 0 65 24 185
2018 More than 20 years in current department or agency 25 30 22 12 11 0 0 55 22 40
2017 Less than 3 years in current department or agency 39 37 13 5 6 1 0 77 11 154
2017 3 to 10 years in current department or agency 28 38 11 13 10 0 0 66 23 309
2017 11 to 20 years in current department or agency 20 39 12 11 18 0 0 59 29 159
2017 More than 20 years in current department or agency 26 32 5 8 29 0 0 58 37 36

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 31 9 3 1 0 1 88 3 126
2020 3 to 10 years in current department or agency 45 36 11 6 2 0 0 82 7 224
2020 11 to 20 years in current department or agency 58 32 8 1 1 0 0 90 2 186
2020 More than 20 years in current department or agency 72 24 4 0 0 0 0 96 0 56
2019 Less than 3 years in current department or agency 56 31 7 3 3 0 0 87 5 108
2019 3 to 10 years in current department or agency 51 38 8 2 1 0 0 89 3 231
2019 11 to 20 years in current department or agency 63 26 6 2 1 0 0 90 4 163
2019 More than 20 years in current department or agency 76 19 3 0 3 0 0 94 3 37
2018 Less than 3 years in current department or agency 54 34 8 3 1 0 0 88 4 145
2018 3 to 10 years in current department or agency 52 36 7 4 0 0 0 89 4 264
2018 11 to 20 years in current department or agency 59 34 6 1 1 0 0 93 1 184
2018 More than 20 years in current department or agency 60 35 3 0 3 0 0 95 3 40
2017 Less than 3 years in current department or agency 60 32 5 3 0 0 0 92 3 152
2017 3 to 10 years in current department or agency 56 34 7 2 2 0 0 89 4 309
2017 11 to 20 years in current department or agency 61 32 5 1 1 0 0 93 2 158
2017 More than 20 years in current department or agency 68 30 0 0 2 0 0 98 2 36
2014 Less than 3 years in current department or agency 75 21 2 2 1 0 0 96 2 131
2014 3 to 10 years in current department or agency 66 27 5 1 1 0 0 93 1 342
2014 11 to 20 years in current department or agency 74 19 3 2 1 0 0 93 4 144
2014 More than 20 years in current department or agency 83 14 0 2 0 0 0 98 2 43

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 42 12 7 2 1 0 79 9 126
2020 3 to 10 years in current department or agency 30 38 11 11 10 0 0 68 20 223
2020 11 to 20 years in current department or agency 32 34 10 13 11 0 0 67 23 186
2020 More than 20 years in current department or agency 39 33 10 7 9 2 0 74 16 56
2019 Less than 3 years in current department or agency 40 34 11 11 3 0 1 75 14 109
2019 3 to 10 years in current department or agency 30 32 11 18 8 0 0 62 26 232
2019 11 to 20 years in current department or agency 29 37 6 13 15 0 0 66 28 166
2019 More than 20 years in current department or agency 36 28 8 20 8 0 0 63 28 36
2018 Less than 3 years in current department or agency 34 39 12 8 7 0 1 74 14 146
2018 3 to 10 years in current department or agency 28 34 14 15 9 0 0 62 24 265
2018 11 to 20 years in current department or agency 26 44 8 14 9 0 0 69 23 184
2018 More than 20 years in current department or agency 25 48 12 5 10 0 0 73 15 40
2017 Less than 3 years in current department or agency 36 37 15 8 3 0 1 74 10 153
2017 3 to 10 years in current department or agency 27 41 10 13 9 0 0 68 22 309
2017 11 to 20 years in current department or agency 27 37 11 12 12 1 0 64 25 156
2017 More than 20 years in current department or agency 23 38 11 15 14 0 0 61 28 36
2014 Less than 3 years in current department or agency 31 46 8 9 4 1 1 78 14 131
2014 3 to 10 years in current department or agency 19 38 13 17 14 0 0 56 31 341
2014 11 to 20 years in current department or agency 19 42 11 13 14 0 0 62 27 144
2014 More than 20 years in current department or agency 20 49 9 10 13 0 0 69 23 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 14 4 5 1 0 77 9 126
2020 3 to 10 years in current department or agency 31 33 17 11 8 0 1 65 19 223
2020 11 to 20 years in current department or agency 32 37 14 11 6 0 0 69 17 188
2020 More than 20 years in current department or agency 37 28 23 10 0 2 0 67 10 56
2019 Less than 3 years in current department or agency 39 36 13 7 4 0 1 75 11 108
2019 3 to 10 years in current department or agency 29 32 18 14 7 0 0 61 22 232
2019 11 to 20 years in current department or agency 28 34 14 8 16 0 0 62 24 166
2019 More than 20 years in current department or agency 38 19 27 14 3 0 0 56 16 37
2018 Less than 3 years in current department or agency 32 35 17 11 3 0 1 68 14 146
2018 3 to 10 years in current department or agency 30 32 17 12 8 0 1 62 20 266
2018 11 to 20 years in current department or agency 31 36 16 9 8 0 0 66 17 181
2018 More than 20 years in current department or agency 33 28 17 10 12 0 0 61 22 40
2017 Less than 3 years in current department or agency 42 31 16 7 4 0 0 73 11 153
2017 3 to 10 years in current department or agency 28 34 18 12 8 0 0 63 19 309
2017 11 to 20 years in current department or agency 29 33 18 6 12 1 0 63 18 158
2017 More than 20 years in current department or agency 22 25 21 18 12 0 3 48 30 36
2014 Less than 3 years in current department or agency 45 35 8 9 3 0 0 80 12 129
2014 3 to 10 years in current department or agency 26 36 14 15 10 0 0 62 25 342
2014 11 to 20 years in current department or agency 23 41 15 8 14 0 0 63 22 144
2014 More than 20 years in current department or agency 34 36 12 8 11 0 0 70 18 42

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 9 14 4 0 0 73 18 125
2020 3 to 10 years in current department or agency 22 40 15 15 8 0 0 62 23 221
2020 11 to 20 years in current department or agency 26 43 9 15 7 1 0 69 22 186
2020 More than 20 years in current department or agency 20 50 9 17 2 2 0 72 19 54
2019 Less than 3 years in current department or agency 37 39 7 14 4 0 0 76 18 104
2019 3 to 10 years in current department or agency 23 39 14 16 9 0 0 61 24 230
2019 11 to 20 years in current department or agency 19 41 11 18 12 0 0 59 29 164
2019 More than 20 years in current department or agency 24 47 5 19 5 0 0 71 24 37
2018 Less than 3 years in current department or agency 32 35 16 8 8 1 0 68 16 146
2018 3 to 10 years in current department or agency 25 31 13 16 15 0 0 56 31 267
2018 11 to 20 years in current department or agency 27 42 11 11 9 0 0 69 20 185
2018 More than 20 years in current department or agency 21 29 21 17 13 0 0 50 30 39
2017 Less than 3 years in current department or agency 40 37 13 5 5 0 0 78 10 153
2017 3 to 10 years in current department or agency 25 38 13 14 9 0 0 63 23 308
2017 11 to 20 years in current department or agency 21 41 11 14 11 1 1 64 25 158
2017 More than 20 years in current department or agency 28 36 2 11 23 0 0 64 34 36
2014 Less than 3 years in current department or agency 44 37 7 8 2 0 1 82 11 131
2014 3 to 10 years in current department or agency 25 38 14 13 10 0 0 63 23 341
2014 11 to 20 years in current department or agency 22 40 13 12 12 0 0 62 25 144
2014 More than 20 years in current department or agency 30 40 8 12 10 0 0 70 22 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 39 6 4 2 0 1 88 6 126
2020 3 to 10 years in current department or agency 35 42 10 10 3 0 0 78 12 224
2020 11 to 20 years in current department or agency 44 36 11 8 1 0 0 80 9 188
2020 More than 20 years in current department or agency 38 51 5 4 2 0 0 89 6 56
2019 Less than 3 years in current department or agency 46 37 12 2 3 0 0 83 5 108
2019 3 to 10 years in current department or agency 40 38 11 7 3 0 0 78 11 232
2019 11 to 20 years in current department or agency 43 38 10 7 2 0 0 81 9 166
2019 More than 20 years in current department or agency 56 33 8 0 3 0 0 89 3 37
2018 Less than 3 years in current department or agency 46 36 9 4 5 0 0 82 8 144
2018 3 to 10 years in current department or agency 41 36 11 8 4 0 0 77 12 267
2018 11 to 20 years in current department or agency 42 44 8 3 3 0 0 86 6 184
2018 More than 20 years in current department or agency 45 38 9 3 5 0 0 83 8 40
2017 Less than 3 years in current department or agency 50 38 7 2 2 1 0 89 4 152
2017 3 to 10 years in current department or agency 43 41 8 4 4 0 0 85 8 308
2017 11 to 20 years in current department or agency 41 42 9 6 2 0 0 83 8 158
2017 More than 20 years in current department or agency 38 50 5 3 3 0 0 88 6 36
2014 Less than 3 years in current department or agency 61 29 2 6 2 0 0 90 9 131
2014 3 to 10 years in current department or agency 43 39 10 5 2 0 0 82 8 342
2014 11 to 20 years in current department or agency 45 40 10 3 4 0 0 84 6 144
2014 More than 20 years in current department or agency 45 41 7 7 0 0 0 86 7 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 24 16 17 12 0 0 54 29 125
2020 3 to 10 years in current department or agency 18 28 26 12 15 0 0 46 28 223
2020 11 to 20 years in current department or agency 16 30 19 17 18 0 0 46 35 187
2020 More than 20 years in current department or agency 12 29 29 13 12 0 4 43 26 56
2019 Less than 3 years in current department or agency 24 32 17 14 14 0 0 56 28 108
2019 3 to 10 years in current department or agency 19 29 28 10 14 0 0 48 24 229
2019 11 to 20 years in current department or agency 16 32 19 13 19 1 0 48 32 164
2019 More than 20 years in current department or agency 14 28 22 16 17 0 3 44 34 36
2018 Less than 3 years in current department or agency 32 35 18 6 9 0 0 67 16 146
2018 3 to 10 years in current department or agency 23 27 22 12 16 0 0 50 28 267
2018 11 to 20 years in current department or agency 19 33 19 13 16 0 0 53 29 185
2018 More than 20 years in current department or agency 26 23 29 12 10 0 0 49 22 40
2017 Less than 3 years in current department or agency 31 40 17 6 6 1 0 71 12 154
2017 3 to 10 years in current department or agency 19 33 22 16 8 0 1 53 25 310
2017 11 to 20 years in current department or agency 21 36 16 14 13 0 1 57 27 159
2017 More than 20 years in current department or agency 11 27 23 20 16 0 3 39 38 36
2014 Less than 3 years in current department or agency 36 34 17 9 4 0 1 70 13 131
2014 3 to 10 years in current department or agency 22 33 19 11 13 0 1 56 24 342
2014 11 to 20 years in current department or agency 24 24 21 17 14 0 1 48 31 144
2014 More than 20 years in current department or agency 16 34 16 26 9 0 0 50 35 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 20 35 22 10 2 3 34 29 124
2020 3 to 10 years in current department or agency 6 17 32 31 14 0 0 45 23 223
2020 11 to 20 years in current department or agency 6 15 35 34 9 1 1 43 22 187
2020 More than 20 years in current department or agency 4 14 47 19 16 0 0 35 18 56
2019 Less than 3 years in current department or agency 12 14 36 23 12 2 1 36 27 108
2019 3 to 10 years in current department or agency 5 15 26 35 16 1 2 53 21 232
2019 11 to 20 years in current department or agency 8 16 36 27 11 1 1 39 24 166
2019 More than 20 years in current department or agency 5 19 30 27 16 0 3 44 25 37
2018 Less than 3 years in current department or agency 4 19 24 26 23 1 4 51 24 145
2018 3 to 10 years in current department or agency 8 14 30 33 13 1 2 47 22 268
2018 11 to 20 years in current department or agency 5 17 29 30 15 1 2 47 23 182
2018 More than 20 years in current department or agency 4 17 27 39 13 0 0 52 21 40
2017 Less than 3 years in current department or agency 4 12 24 27 26 3 4 57 17 152
2017 3 to 10 years in current department or agency 5 15 30 28 17 2 4 47 22 309
2017 11 to 20 years in current department or agency 8 12 24 35 18 1 1 55 21 158
2017 More than 20 years in current department or agency 5 23 28 35 6 0 3 42 29 36
2014 Less than 3 years in current department or agency 9 14 25 30 18 0 5 50 24 131
2014 3 to 10 years in current department or agency 5 19 28 27 15 2 4 45 25 339
2014 11 to 20 years in current department or agency 10 14 39 20 13 0 4 35 25 144
2014 More than 20 years in current department or agency 6 23 42 14 15 0 0 29 29 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 15 22 25 24 5 4 54 22 126
2020 3 to 10 years in current department or agency 6 12 24 33 24 1 0 57 18 224
2020 11 to 20 years in current department or agency 8 8 25 39 19 1 1 59 16 186
2020 More than 20 years in current department or agency 2 9 30 29 29 2 0 58 11 55
2019 Less than 3 years in current department or agency 11 17 22 24 25 1 1 50 28 109
2019 3 to 10 years in current department or agency 13 16 29 23 17 1 0 41 29 232
2019 11 to 20 years in current department or agency 8 20 25 25 18 1 1 45 29 164
2019 More than 20 years in current department or agency 0 28 23 25 22 0 3 48 28 36
2018 Less than 3 years in current department or agency 8 18 26 22 22 2 3 46 27 145
2018 3 to 10 years in current department or agency 11 17 29 26 16 1 1 42 28 267
2018 11 to 20 years in current department or agency 6 18 20 31 19 3 3 53 26 183
2018 More than 20 years in current department or agency 3 20 26 33 16 0 2 50 23 40
2017 Less than 3 years in current department or agency 4 11 19 24 31 6 5 62 17 152
2017 3 to 10 years in current department or agency 7 11 23 26 27 2 4 56 19 309
2017 11 to 20 years in current department or agency 5 12 26 33 21 1 2 56 18 158
2017 More than 20 years in current department or agency 5 19 27 22 12 8 6 39 29 36
2014 Less than 3 years in current department or agency 4 8 18 29 32 2 6 67 14 131
2014 3 to 10 years in current department or agency 8 14 23 30 19 2 4 52 23 341
2014 11 to 20 years in current department or agency 12 11 28 28 17 3 1 47 24 144
2014 More than 20 years in current department or agency 7 10 32 29 19 2 0 50 17 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 11 25 34 19 2 4 56 18 126
2020 3 to 10 years in current department or agency 7 12 34 28 13 2 3 43 21 223
2020 11 to 20 years in current department or agency 5 18 35 29 11 1 1 40 24 187
2020 More than 20 years in current department or agency 11 29 30 18 11 0 0 29 40 55
2019 Less than 3 years in current department or agency 5 13 24 35 24 0 0 58 18 109
2019 3 to 10 years in current department or agency 10 17 26 26 17 2 2 45 28 232
2019 11 to 20 years in current department or agency 12 17 29 28 14 0 1 42 29 164
2019 More than 20 years in current department or agency 13 25 29 19 11 0 3 30 39 37
2018 Less than 3 years in current department or agency 4 14 22 28 24 2 6 56 19 145
2018 3 to 10 years in current department or agency 10 14 37 23 13 1 2 37 25 268
2018 11 to 20 years in current department or agency 9 17 29 24 16 2 2 42 27 181
2018 More than 20 years in current department or agency 20 18 31 20 8 0 3 29 39 40
2017 Less than 3 years in current department or agency 8 8 23 29 21 6 5 56 18 153
2017 3 to 10 years in current department or agency 8 15 31 25 16 1 4 43 24 308
2017 11 to 20 years in current department or agency 8 19 34 21 13 3 2 36 28 159
2017 More than 20 years in current department or agency 6 34 33 13 6 3 6 21 43 36
2014 Less than 3 years in current department or agency 11 15 20 26 22 0 6 51 28 130
2014 3 to 10 years in current department or agency 14 17 32 19 12 1 5 33 33 341
2014 11 to 20 years in current department or agency 18 23 28 19 11 0 1 30 42 144
2014 More than 20 years in current department or agency 18 29 22 19 11 0 0 30 47 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 7 33 31 22 2 2 56 9 126
2020 3 to 10 years in current department or agency 4 10 38 34 13 1 1 47 14 222
2020 11 to 20 years in current department or agency 4 15 37 35 9 1 0 44 19 184
2020 More than 20 years in current department or agency 4 15 43 27 8 2 2 36 20 55
2019 Less than 3 years in current department or agency 4 13 28 37 18 0 1 56 16 109
2019 3 to 10 years in current department or agency 4 9 36 34 15 1 1 50 13 230
2019 11 to 20 years in current department or agency 6 13 40 28 12 0 1 41 19 164
2019 More than 20 years in current department or agency 5 16 43 22 8 0 5 32 23 37
2018 Less than 3 years in current department or agency 4 8 19 42 20 1 6 66 13 144
2018 3 to 10 years in current department or agency 4 10 33 36 15 0 2 51 15 265
2018 11 to 20 years in current department or agency 4 10 35 35 13 1 2 49 14 182
2018 More than 20 years in current department or agency 4 15 35 38 8 0 0 45 19 40
2017 Less than 3 years in current department or agency 2 9 20 39 26 2 2 68 11 150
2017 3 to 10 years in current department or agency 3 13 30 31 20 0 3 52 16 307
2017 11 to 20 years in current department or agency 6 8 33 33 17 1 2 51 15 159
2017 More than 20 years in current department or agency 5 27 21 27 9 3 8 40 36 36
2014 Less than 3 years in current department or agency 1 6 22 44 23 1 3 69 7 131
2014 3 to 10 years in current department or agency 3 11 29 36 17 0 4 55 15 341
2014 11 to 20 years in current department or agency 2 14 36 32 14 0 2 47 17 143
2014 More than 20 years in current department or agency 7 14 30 32 14 0 3 47 22 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 16 26 19 17 2 4 39 34 125
2020 3 to 10 years in current department or agency 18 27 24 22 8 1 0 31 45 224
2020 11 to 20 years in current department or agency 23 21 34 14 6 1 1 20 45 187
2020 More than 20 years in current department or agency 19 31 33 12 5 0 0 18 49 55
2019 Less than 3 years in current department or agency 25 18 21 18 14 1 3 33 45 108
2019 3 to 10 years in current department or agency 24 26 26 14 8 2 1 23 51 232
2019 11 to 20 years in current department or agency 28 22 31 10 8 0 1 18 50 164
2019 More than 20 years in current department or agency 24 38 19 8 8 0 3 16 64 37
2018 Less than 3 years in current department or agency 16 22 31 15 13 1 1 29 39 145
2018 3 to 10 years in current department or agency 26 26 27 10 7 1 2 18 54 266
2018 11 to 20 years in current department or agency 25 26 24 12 11 1 1 23 52 182
2018 More than 20 years in current department or agency 14 15 35 28 8 0 0 36 29 40
2017 Less than 3 years in current department or agency 9 12 28 24 19 3 6 47 22 154
2017 3 to 10 years in current department or agency 17 24 27 17 11 0 4 30 43 307
2017 11 to 20 years in current department or agency 14 23 34 21 5 1 2 27 38 158
2017 More than 20 years in current department or agency 27 15 25 19 9 0 6 30 44 36
2014 Less than 3 years in current department or agency 8 12 31 23 18 5 3 45 21 129
2014 3 to 10 years in current department or agency 18 25 29 17 8 0 3 26 44 341
2014 11 to 20 years in current department or agency 20 28 26 12 11 0 1 24 49 144
2014 More than 20 years in current department or agency 15 31 33 14 7 0 0 21 46 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 21 19 24 9 4 50 26 125
2020 3 to 10 years in current department or agency 13 15 25 30 15 2 0 46 28 223
2020 11 to 20 years in current department or agency 9 15 29 30 14 3 1 45 25 186
2020 More than 20 years in current department or agency 5 16 29 42 5 0 2 48 22 56
2019 Less than 3 years in current department or agency 22 19 20 20 18 0 2 38 41 107
2019 3 to 10 years in current department or agency 22 19 28 14 14 1 2 28 43 231
2019 11 to 20 years in current department or agency 20 16 26 20 12 1 5 34 38 165
2019 More than 20 years in current department or agency 5 27 24 25 13 3 3 40 34 37
2018 Less than 3 years in current department or agency 18 19 22 18 18 3 3 38 39 145
2018 3 to 10 years in current department or agency 16 20 28 22 12 1 2 35 37 268
2018 11 to 20 years in current department or agency 16 15 21 25 18 2 3 46 32 182
2018 More than 20 years in current department or agency 8 13 35 21 24 0 0 44 20 39
2017 Less than 3 years in current department or agency 8 11 25 26 14 10 6 47 23 152
2017 3 to 10 years in current department or agency 11 16 30 22 15 2 4 39 29 308
2017 11 to 20 years in current department or agency 7 18 23 30 17 1 3 49 27 159
2017 More than 20 years in current department or agency 14 5 33 14 18 9 8 38 23 36
2014 Less than 3 years in current department or agency 6 9 21 32 20 6 6 59 17 129
2014 3 to 10 years in current department or agency 10 12 21 31 18 2 6 53 24 339
2014 11 to 20 years in current department or agency 11 18 22 29 16 1 4 47 30 144
2014 More than 20 years in current department or agency 9 17 33 19 19 0 2 39 27 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 15 29 22 21 3 2 46 23 126
2020 3 to 10 years in current department or agency 9 19 36 22 12 1 2 34 28 222
2020 11 to 20 years in current department or agency 8 17 36 27 11 1 1 39 25 186
2020 More than 20 years in current department or agency 10 27 34 16 11 2 0 28 37 55
2019 Less than 3 years in current department or agency 7 12 31 26 20 1 3 48 19 109
2019 3 to 10 years in current department or agency 10 17 35 19 16 2 1 36 28 232
2019 11 to 20 years in current department or agency 13 23 34 18 10 1 1 28 37 165
2019 More than 20 years in current department or agency 16 30 30 14 8 0 3 22 47 37
2018 Less than 3 years in current department or agency 6 18 29 24 18 2 3 44 25 143
2018 3 to 10 years in current department or agency 11 20 32 19 13 2 3 34 32 267
2018 11 to 20 years in current department or agency 12 19 34 18 12 3 3 31 33 183
2018 More than 20 years in current department or agency 18 15 31 31 5 0 0 36 33 40
2017 Less than 3 years in current department or agency 8 9 33 21 18 6 4 44 20 153
2017 3 to 10 years in current department or agency 7 19 35 19 14 2 4 35 28 309
2017 11 to 20 years in current department or agency 8 21 41 16 8 2 4 25 31 158
2017 More than 20 years in current department or agency 20 21 32 16 3 2 6 21 45 36
2014 Less than 3 years in current department or agency 7 15 28 25 18 1 6 46 24 131
2014 3 to 10 years in current department or agency 14 20 33 18 10 2 4 29 36 341
2014 11 to 20 years in current department or agency 20 25 29 16 9 0 1 25 46 142
2014 More than 20 years in current department or agency 17 26 32 19 7 0 0 26 43 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 20 33 24 13 2 1 39 27 126
2020 3 to 10 years in current department or agency 8 28 44 13 6 0 0 20 36 223
2020 11 to 20 years in current department or agency 9 25 43 17 5 1 0 22 34 187
2020 More than 20 years in current department or agency 17 27 48 9 0 0 0 9 44 56
2019 Less than 3 years in current department or agency 13 16 37 17 15 0 2 33 30 108
2019 3 to 10 years in current department or agency 14 26 35 16 7 0 1 24 41 232
2019 11 to 20 years in current department or agency 17 30 28 18 6 0 1 25 47 166
2019 More than 20 years in current department or agency 13 30 38 13 3 0 3 16 44 37
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 31 13 9 10 7 3 64 22 126
2020 3 to 10 years in current department or agency 23 21 24 13 10 7 1 48 26 224
2020 11 to 20 years in current department or agency 20 31 17 15 12 4 2 54 28 188
2020 More than 20 years in current department or agency 25 29 15 9 10 11 2 62 21 55
2019 Less than 3 years in current department or agency 31 27 14 9 8 10 1 65 19 108
2019 3 to 10 years in current department or agency 20 28 17 16 13 5 1 51 31 231
2019 11 to 20 years in current department or agency 19 20 19 17 21 3 1 41 39 165
2019 More than 20 years in current department or agency 19 27 25 14 11 5 0 48 26 37
2018 Less than 3 years in current department or agency 22 34 18 12 5 7 2 62 19 146
2018 3 to 10 years in current department or agency 13 28 19 16 17 5 2 45 35 266
2018 11 to 20 years in current department or agency 18 29 14 18 16 4 1 49 36 185
2018 More than 20 years in current department or agency 18 26 26 13 11 7 0 47 25 40
2017 Less than 3 years in current department or agency 28 24 12 13 9 8 6 60 25 154
2017 3 to 10 years in current department or agency 19 25 15 19 16 2 4 47 37 310
2017 11 to 20 years in current department or agency 19 31 15 14 17 1 1 52 32 158
2017 More than 20 years in current department or agency 21 22 16 14 20 2 6 46 36 36
2014 Less than 3 years in current department or agency 33 31 11 10 7 5 4 70 19 131
2014 3 to 10 years in current department or agency 21 26 15 17 16 2 2 49 35 340
2014 11 to 20 years in current department or agency 19 32 13 15 16 3 1 54 32 144
2014 More than 20 years in current department or agency 28 32 10 15 8 0 7 65 24 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 21 10 13 9 2 0 68 22 126
2020 3 to 10 years in current department or agency 40 27 10 14 10 0 0 67 23 222
2020 11 to 20 years in current department or agency 34 28 11 10 14 2 0 64 25 188
2020 More than 20 years in current department or agency 44 28 11 7 7 4 0 74 15 56
2019 Less than 3 years in current department or agency 48 28 8 8 6 3 0 78 14 108
2019 3 to 10 years in current department or agency 30 30 9 19 11 1 0 60 30 231
2019 11 to 20 years in current department or agency 31 22 8 20 18 1 1 54 38 166
2019 More than 20 years in current department or agency 32 46 5 11 5 0 0 78 16 37
2018 Less than 3 years in current department or agency 43 33 6 9 8 0 1 77 17 146
2018 3 to 10 years in current department or agency 27 31 8 17 17 1 0 58 34 265
2018 11 to 20 years in current department or agency 32 27 7 15 17 2 0 60 32 185
2018 More than 20 years in current department or agency 22 38 10 23 5 2 0 60 29 40
2017 Less than 3 years in current department or agency 44 28 8 10 7 2 1 75 17 154
2017 3 to 10 years in current department or agency 32 26 13 15 12 0 1 59 28 310
2017 11 to 20 years in current department or agency 28 33 8 13 17 1 0 62 30 159
2017 More than 20 years in current department or agency 24 36 11 14 15 0 0 60 29 36
2014 Less than 3 years in current department or agency 42 28 10 9 8 3 0 72 17 130
2014 3 to 10 years in current department or agency 30 32 8 15 14 1 0 62 29 342
2014 11 to 20 years in current department or agency 32 30 10 10 17 1 0 63 27 144
2014 More than 20 years in current department or agency 34 33 7 12 10 2 0 69 23 43

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 30 9 7 4 2 0 80 11 125
2020 3 to 10 years in current department or agency 45 36 6 9 5 0 0 81 13 223
2020 11 to 20 years in current department or agency 40 31 8 12 8 1 0 71 20 187
2020 More than 20 years in current department or agency 42 43 7 4 4 0 0 86 7 56
2019 Less than 3 years in current department or agency 58 28 7 5 3 0 0 86 8 107
2019 3 to 10 years in current department or agency 38 34 10 12 7 0 0 72 18 230
2019 11 to 20 years in current department or agency 39 29 7 15 9 0 1 68 25 164
2019 More than 20 years in current department or agency 37 47 8 3 5 0 0 84 8 37
2018 Less than 3 years in current department or agency 53 29 7 8 3 0 0 82 11 145
2018 3 to 10 years in current department or agency 35 34 12 13 7 0 0 69 19 266
2018 11 to 20 years in current department or agency 35 40 8 10 7 0 0 75 17 184
2018 More than 20 years in current department or agency 27 50 12 3 8 0 0 77 11 40
2017 Less than 3 years in current department or agency 48 32 9 5 5 1 1 81 10 154
2017 3 to 10 years in current department or agency 38 37 7 11 7 1 0 75 17 309
2017 11 to 20 years in current department or agency 30 42 8 12 8 0 0 72 20 159
2017 More than 20 years in current department or agency 34 37 6 12 12 0 0 71 23 36
2014 Less than 3 years in current department or agency 52 35 7 4 3 0 0 87 7 131
2014 3 to 10 years in current department or agency 35 37 8 14 6 0 0 72 20 342
2014 11 to 20 years in current department or agency 26 46 8 15 6 0 0 72 20 144
2014 More than 20 years in current department or agency 31 47 12 5 5 0 0 78 10 43

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 11 3 5 2 0 81 8 125
2020 3 to 10 years in current department or agency 40 37 12 6 4 1 0 78 10 221
2020 11 to 20 years in current department or agency 41 31 13 8 6 1 0 73 14 187
2020 More than 20 years in current department or agency 37 36 16 9 0 2 0 74 10 55
2019 Less than 3 years in current department or agency 50 31 10 7 3 0 0 80 10 108
2019 3 to 10 years in current department or agency 33 42 12 5 7 1 0 76 12 230
2019 11 to 20 years in current department or agency 40 31 10 14 6 0 0 71 19 166
2019 More than 20 years in current department or agency 49 27 13 6 5 0 0 76 11 37
2018 Less than 3 years in current department or agency 42 39 7 6 3 3 1 84 9 145
2018 3 to 10 years in current department or agency 35 38 11 10 6 1 0 73 16 266
2018 11 to 20 years in current department or agency 35 40 14 6 4 1 0 76 10 184
2018 More than 20 years in current department or agency 28 49 11 8 5 0 0 76 13 40

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 19 13 5 6 3 3 73 13 126
2020 3 to 10 years in current department or agency 43 25 12 5 7 6 2 74 13 223
2020 11 to 20 years in current department or agency 43 24 12 7 8 5 2 71 17 188
2020 More than 20 years in current department or agency 42 25 12 13 2 4 2 71 16 55
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 21 13 7 2 1 4 77 10 126
2020 3 to 10 years in current department or agency 46 24 15 7 5 0 4 73 12 224
2020 11 to 20 years in current department or agency 43 27 19 4 4 2 0 71 9 186
2020 More than 20 years in current department or agency 44 28 20 2 0 0 5 77 2 56
2019 Less than 3 years in current department or agency 58 18 17 2 3 1 1 77 5 109
2019 3 to 10 years in current department or agency 38 26 18 6 5 1 7 69 12 231
2019 11 to 20 years in current department or agency 38 24 20 9 6 1 3 65 15 166
2019 More than 20 years in current department or agency 43 27 19 5 3 3 0 72 8 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 9 10 7 1 1 73 18 125
2020 3 to 10 years in current department or agency 40 27 11 13 8 0 0 68 21 224
2020 11 to 20 years in current department or agency 33 41 9 7 9 1 0 75 16 186
2020 More than 20 years in current department or agency 46 32 15 6 2 0 0 77 8 54
2019 Less than 3 years in current department or agency 48 25 11 10 6 0 0 73 16 109
2019 3 to 10 years in current department or agency 34 33 12 11 9 0 1 68 20 232
2019 11 to 20 years in current department or agency 34 34 9 15 8 0 0 68 23 166
2019 More than 20 years in current department or agency 35 35 11 11 8 0 0 70 18 37
2018 Less than 3 years in current department or agency 41 34 10 9 5 0 1 75 14 145
2018 3 to 10 years in current department or agency 35 31 14 12 8 0 0 66 20 268
2018 11 to 20 years in current department or agency 33 36 13 12 6 0 0 69 18 185
2018 More than 20 years in current department or agency 38 23 19 15 3 2 0 62 18 40
2017 Less than 3 years in current department or agency 40 33 15 5 5 1 1 75 10 153
2017 3 to 10 years in current department or agency 32 34 11 13 10 0 1 66 23 307
2017 11 to 20 years in current department or agency 31 41 8 9 11 0 0 72 21 159
2017 More than 20 years in current department or agency 28 29 15 12 17 0 0 57 29 36
2014 Less than 3 years in current department or agency 49 30 12 6 1 1 1 80 8 131
2014 3 to 10 years in current department or agency 35 32 10 13 10 0 1 67 23 342
2014 11 to 20 years in current department or agency 33 38 10 8 9 1 0 72 18 144
2014 More than 20 years in current department or agency 47 29 5 7 10 2 0 78 17 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 23 15 7 4 1 1 73 11 125
2020 3 to 10 years in current department or agency 48 19 15 9 6 2 1 69 15 222
2020 11 to 20 years in current department or agency 47 24 16 4 7 2 1 73 11 185
2020 More than 20 years in current department or agency 46 27 18 6 2 0 2 74 8 56

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 26 11 8 7 1 1 73 16 126
2020 3 to 10 years in current department or agency 44 27 11 11 7 1 0 71 18 224
2020 11 to 20 years in current department or agency 43 26 10 10 9 1 0 70 20 188
2020 More than 20 years in current department or agency 39 32 14 13 2 0 0 71 15 56
2019 Less than 3 years in current department or agency 52 27 7 7 5 2 0 80 12 108
2019 3 to 10 years in current department or agency 36 31 11 12 8 0 1 69 20 231
2019 11 to 20 years in current department or agency 35 30 9 13 13 0 1 66 26 166
2019 More than 20 years in current department or agency 35 32 16 5 8 0 3 70 14 37
2018 Less than 3 years in current department or agency 52 24 11 9 3 0 1 77 13 145
2018 3 to 10 years in current department or agency 40 28 13 9 10 1 0 69 18 268
2018 11 to 20 years in current department or agency 37 31 10 16 4 1 1 70 20 184
2018 More than 20 years in current department or agency 41 25 19 10 3 2 0 68 13 40
2017 Less than 3 years in current department or agency 53 28 6 7 3 2 1 84 10 152
2017 3 to 10 years in current department or agency 36 30 13 12 8 0 1 66 21 310
2017 11 to 20 years in current department or agency 36 33 9 9 11 1 0 70 21 159
2017 More than 20 years in current department or agency 26 31 9 17 17 0 0 57 34 36
2014 Less than 3 years in current department or agency 49 33 10 4 2 0 1 84 6 131
2014 3 to 10 years in current department or agency 35 28 10 13 11 2 1 65 25 341
2014 11 to 20 years in current department or agency 38 31 8 12 9 1 1 71 21 144
2014 More than 20 years in current department or agency 43 34 8 3 10 2 0 79 13 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 126
2020 3 to 10 years in current department or agency 42 58 224
2020 11 to 20 years in current department or agency 46 54 188
2020 More than 20 years in current department or agency 35 65 56

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 9 3 2 4 10 84 6 126
2020 3 to 10 years in current department or agency 60 17 4 4 2 3 11 89 6 224
2020 11 to 20 years in current department or agency 64 13 11 2 1 3 8 85 3 188
2020 More than 20 years in current department or agency 74 17 5 0 0 0 4 95 0 55

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 26 12 8 6 1 1 73 14 126
2020 3 to 10 years in current department or agency 54 20 10 8 5 1 1 76 14 223
2020 11 to 20 years in current department or agency 49 29 9 6 5 0 2 79 11 188
2020 More than 20 years in current department or agency 58 27 5 9 0 0 0 86 9 56
2019 Less than 3 years in current department or agency 58 22 6 10 4 0 0 80 14 109
2019 3 to 10 years in current department or agency 40 34 10 6 9 0 0 74 16 232
2019 11 to 20 years in current department or agency 49 21 13 7 9 1 0 71 16 166
2019 More than 20 years in current department or agency 43 38 3 8 8 0 0 81 16 37
2018 Less than 3 years in current department or agency 56 26 5 7 6 0 0 82 13 144
2018 3 to 10 years in current department or agency 45 26 13 6 10 0 0 71 16 268
2018 11 to 20 years in current department or agency 50 27 12 7 4 0 0 77 11 183
2018 More than 20 years in current department or agency 43 36 10 8 3 0 0 79 11 40
2017 Less than 3 years in current department or agency 59 18 11 7 5 0 0 77 12 154
2017 3 to 10 years in current department or agency 48 21 11 8 10 0 1 70 19 309
2017 11 to 20 years in current department or agency 43 34 8 7 9 0 0 77 15 159
2017 More than 20 years in current department or agency 36 30 11 9 14 0 0 66 23 36
2014 Less than 3 years in current department or agency 59 27 6 5 2 1 0 87 7 131
2014 3 to 10 years in current department or agency 46 28 10 8 8 0 1 74 16 342
2014 11 to 20 years in current department or agency 47 30 10 8 4 0 0 78 12 144
2014 More than 20 years in current department or agency 57 23 9 3 8 0 0 81 10 43
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 12 7 3 7 0 76 11 126
2020 3 to 10 years in current department or agency 40 29 12 6 9 4 0 72 16 224
2020 11 to 20 years in current department or agency 42 27 12 6 9 3 0 72 16 187
2020 More than 20 years in current department or agency 36 32 12 12 8 0 0 69 19 55
2019 Less than 3 years in current department or agency 51 23 9 7 4 5 0 78 12 109
2019 3 to 10 years in current department or agency 36 29 11 13 8 3 0 67 22 232
2019 11 to 20 years in current department or agency 31 33 14 9 9 4 0 67 19 166
2019 More than 20 years in current department or agency 32 22 22 3 11 11 0 60 15 37
2018 Less than 3 years in current department or agency 44 25 14 5 5 6 1 75 11 145
2018 3 to 10 years in current department or agency 37 25 18 8 9 2 1 64 17 268
2018 11 to 20 years in current department or agency 38 31 10 9 7 5 0 73 17 185
2018 More than 20 years in current department or agency 39 23 17 4 8 8 0 68 14 39
2017 Less than 3 years in current department or agency 55 26 6 5 2 5 1 86 8 154
2017 3 to 10 years in current department or agency 39 29 13 7 7 4 0 71 15 310
2017 11 to 20 years in current department or agency 28 36 17 7 8 4 0 67 15 159
2017 More than 20 years in current department or agency 28 33 14 8 15 2 0 62 24 36
2014 Less than 3 years in current department or agency 56 24 8 3 1 8 0 87 4 131
2014 3 to 10 years in current department or agency 40 28 14 8 7 3 0 70 15 342
2014 11 to 20 years in current department or agency 32 31 15 12 6 3 1 65 20 144
2014 More than 20 years in current department or agency 32 37 13 5 10 2 0 71 16 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 31 14 6 4 4 0 75 10 126
2020 3 to 10 years in current department or agency 35 30 12 10 11 2 0 66 21 222
2020 11 to 20 years in current department or agency 37 27 16 10 10 1 0 64 20 188
2020 More than 20 years in current department or agency 32 31 16 10 11 0 0 63 21 56
2019 Less than 3 years in current department or agency 45 27 12 10 5 1 0 73 15 109
2019 3 to 10 years in current department or agency 32 30 12 13 12 0 0 62 25 232
2019 11 to 20 years in current department or agency 24 34 11 14 17 1 0 58 31 166
2019 More than 20 years in current department or agency 37 21 22 8 11 0 0 59 19 37
2018 Less than 3 years in current department or agency 37 35 10 10 7 1 1 72 18 144
2018 3 to 10 years in current department or agency 30 29 17 9 15 1 0 60 23 267
2018 11 to 20 years in current department or agency 30 32 10 16 10 2 0 63 26 182
2018 More than 20 years in current department or agency 23 35 20 12 10 0 0 58 22 40
2017 Less than 3 years in current department or agency 49 29 9 7 5 1 0 79 12 153
2017 3 to 10 years in current department or agency 35 28 13 12 11 1 0 64 23 310
2017 11 to 20 years in current department or agency 24 33 11 17 14 1 0 58 32 159
2017 More than 20 years in current department or agency 16 25 22 14 21 3 0 43 35 36
2014 Less than 3 years in current department or agency 52 32 9 4 1 1 0 85 5 131
2014 3 to 10 years in current department or agency 30 31 14 13 11 1 0 61 25 342
2014 11 to 20 years in current department or agency 24 30 15 18 13 0 0 55 30 144
2014 More than 20 years in current department or agency 22 35 15 13 13 2 0 58 27 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 29 11 10 6 6 0 71 17 125
2020 3 to 10 years in current department or agency 23 32 19 15 9 3 0 56 25 224
2020 11 to 20 years in current department or agency 23 32 19 14 12 0 1 55 26 186
2020 More than 20 years in current department or agency 30 32 12 14 9 2 0 64 24 56
2019 Less than 3 years in current department or agency 39 29 12 10 5 5 0 72 16 109
2019 3 to 10 years in current department or agency 20 32 15 17 12 4 0 54 31 231
2019 11 to 20 years in current department or agency 18 31 14 16 18 3 0 50 35 166
2019 More than 20 years in current department or agency 21 27 24 20 8 0 0 48 28 37
2018 Less than 3 years in current department or agency 26 29 19 8 12 6 0 59 21 144
2018 3 to 10 years in current department or agency 22 30 19 11 16 2 0 53 27 266
2018 11 to 20 years in current department or agency 22 27 10 26 13 2 0 50 39 183
2018 More than 20 years in current department or agency 18 28 25 16 11 3 0 47 27 40
2017 Less than 3 years in current department or agency 36 29 12 9 8 5 0 69 18 153
2017 3 to 10 years in current department or agency 22 29 18 14 14 3 0 53 28 310
2017 11 to 20 years in current department or agency 15 31 16 20 14 4 0 47 35 159
2017 More than 20 years in current department or agency 12 30 8 23 23 5 0 44 48 36
2014 Less than 3 years in current department or agency 38 35 12 9 1 4 1 77 10 130
2014 3 to 10 years in current department or agency 20 25 15 19 14 6 0 48 36 341
2014 11 to 20 years in current department or agency 17 29 15 26 11 3 0 47 38 144
2014 More than 20 years in current department or agency 8 41 25 7 17 3 0 51 24 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 26 15 15 5 3 0 64 21 125
2020 3 to 10 years in current department or agency 23 33 12 16 14 1 0 57 30 224
2020 11 to 20 years in current department or agency 22 35 12 19 12 1 0 57 31 188
2020 More than 20 years in current department or agency 40 23 13 13 10 0 0 63 23 55
2019 Less than 3 years in current department or agency 30 29 16 12 7 5 0 63 20 109
2019 3 to 10 years in current department or agency 21 28 14 18 17 2 0 51 36 232
2019 11 to 20 years in current department or agency 13 32 15 15 24 1 0 45 40 166
2019 More than 20 years in current department or agency 16 35 22 14 11 3 0 52 26 37
2018 Less than 3 years in current department or agency 27 30 14 15 11 2 1 59 27 145
2018 3 to 10 years in current department or agency 19 25 17 19 18 2 0 45 37 268
2018 11 to 20 years in current department or agency 15 32 12 20 20 2 0 47 41 184
2018 More than 20 years in current department or agency 13 35 24 12 15 0 0 49 27 40
2017 Less than 3 years in current department or agency 33 38 10 10 6 3 0 73 17 152
2017 3 to 10 years in current department or agency 15 29 14 25 14 2 0 45 40 308
2017 11 to 20 years in current department or agency 14 28 14 20 22 2 0 43 43 159
2017 More than 20 years in current department or agency 14 27 14 21 24 0 0 41 44 35
2014 Less than 3 years in current department or agency 33 35 19 7 2 5 0 71 9 131
2014 3 to 10 years in current department or agency 15 29 16 19 17 3 0 46 37 341
2014 11 to 20 years in current department or agency 14 28 19 22 15 2 0 43 37 144
2014 More than 20 years in current department or agency 11 39 14 22 14 0 0 50 36 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 20 6 5 6 10 6 80 13 126
2020 3 to 10 years in current department or agency 39 13 13 7 11 13 5 63 22 224
2020 11 to 20 years in current department or agency 37 15 7 6 12 12 11 67 24 188
2020 More than 20 years in current department or agency 38 14 9 5 4 16 13 74 13 56
2019 Less than 3 years in current department or agency 48 15 8 3 8 12 7 77 13 109
2019 3 to 10 years in current department or agency 40 16 10 7 9 14 5 68 19 232
2019 11 to 20 years in current department or agency 37 9 10 6 18 15 5 57 30 166
2019 More than 20 years in current department or agency 43 16 5 5 11 11 8 73 20 37
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 38 15 9 1 3 0 75 10 126
2020 3 to 10 years in current department or agency 29 47 13 5 5 2 0 77 10 224
2020 11 to 20 years in current department or agency 24 40 19 10 6 0 0 64 17 188
2020 More than 20 years in current department or agency 31 32 20 9 4 4 0 66 13 56
2019 Less than 3 years in current department or agency 36 41 9 9 3 2 0 78 12 109
2019 3 to 10 years in current department or agency 25 36 21 9 8 1 0 62 17 231
2019 11 to 20 years in current department or agency 23 42 14 8 11 1 1 66 19 163
2019 More than 20 years in current department or agency 29 40 17 8 5 0 0 70 14 37
2018 Less than 3 years in current department or agency 24 48 14 6 4 3 1 74 11 146
2018 3 to 10 years in current department or agency 22 40 21 11 7 1 0 62 18 268
2018 11 to 20 years in current department or agency 24 35 21 14 6 1 0 59 20 183
2018 More than 20 years in current department or agency 23 43 17 6 10 0 0 66 17 40
2017 Less than 3 years in current department or agency 37 38 17 5 2 1 0 76 7 151
2017 3 to 10 years in current department or agency 23 36 21 11 6 2 0 61 17 309
2017 11 to 20 years in current department or agency 20 36 20 13 11 0 0 56 24 158
2017 More than 20 years in current department or agency 8 44 14 11 17 3 3 55 30 36
2014 Less than 3 years in current department or agency 36 40 15 6 1 3 0 78 7 131
2014 3 to 10 years in current department or agency 25 40 18 8 7 3 0 67 15 342
2014 11 to 20 years in current department or agency 21 36 22 10 7 3 0 59 18 144
2014 More than 20 years in current department or agency 27 44 14 5 10 0 0 70 16 43

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 41 13 15 6 4 0 65 21 125
2020 3 to 10 years in current department or agency 16 35 23 16 9 0 0 52 25 220
2020 11 to 20 years in current department or agency 14 37 17 18 14 1 0 51 32 188
2020 More than 20 years in current department or agency 24 36 19 13 7 2 0 61 20 56
2019 Less than 3 years in current department or agency 21 37 15 14 8 6 0 62 23 108
2019 3 to 10 years in current department or agency 13 25 25 21 14 3 0 39 35 228
2019 11 to 20 years in current department or agency 9 34 20 16 18 4 0 44 35 165
2019 More than 20 years in current department or agency 16 21 25 22 13 3 0 38 36 37

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 9 6 5 2 0 79 11 125
2020 3 to 10 years in current department or agency 40 34 13 8 5 0 0 74 13 223
2020 11 to 20 years in current department or agency 36 35 13 7 7 2 1 73 14 188
2020 More than 20 years in current department or agency 42 22 15 10 9 2 0 65 19 56
2019 Less than 3 years in current department or agency 42 38 5 11 2 2 0 82 13 109
2019 3 to 10 years in current department or agency 39 26 13 12 8 1 1 66 21 231
2019 11 to 20 years in current department or agency 31 38 13 6 11 1 0 70 17 165
2019 More than 20 years in current department or agency 40 35 14 5 5 0 0 75 11 37
2018 Less than 3 years in current department or agency 37 39 7 8 4 5 1 80 13 146
2018 3 to 10 years in current department or agency 35 32 14 12 6 1 0 68 18 265
2018 11 to 20 years in current department or agency 38 36 12 7 7 0 0 74 14 183
2018 More than 20 years in current department or agency 47 33 5 0 12 0 3 82 13 40
2017 Less than 3 years in current department or agency 49 29 8 5 3 6 1 83 8 152
2017 3 to 10 years in current department or agency 42 33 11 8 4 1 1 77 12 308
2017 11 to 20 years in current department or agency 36 38 10 8 5 2 0 75 14 159
2017 More than 20 years in current department or agency 39 28 11 9 12 0 2 69 21 36
2014 Less than 3 years in current department or agency 53 33 6 6 0 2 0 87 6 131
2014 3 to 10 years in current department or agency 51 27 9 8 3 2 1 80 11 342
2014 11 to 20 years in current department or agency 44 37 6 6 4 3 1 84 11 144
2014 More than 20 years in current department or agency 50 38 7 0 5 0 0 88 5 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 11 4 2 3 0 81 7 123
2020 3 to 10 years in current department or agency 40 35 15 6 5 0 0 74 11 223
2020 11 to 20 years in current department or agency 34 34 18 5 6 1 0 70 12 187
2020 More than 20 years in current department or agency 35 29 15 9 7 4 0 67 17 56
2019 Less than 3 years in current department or agency 44 28 16 8 4 0 1 72 11 107
2019 3 to 10 years in current department or agency 34 31 17 10 7 0 0 65 17 231
2019 11 to 20 years in current department or agency 30 33 19 6 12 0 0 63 18 162
2019 More than 20 years in current department or agency 43 24 19 8 5 0 0 67 14 37
2018 Less than 3 years in current department or agency 33 36 18 8 4 1 0 70 13 146
2018 3 to 10 years in current department or agency 31 32 21 8 7 1 0 63 16 267
2018 11 to 20 years in current department or agency 31 34 22 6 7 0 0 66 12 183
2018 More than 20 years in current department or agency 34 39 10 6 8 0 3 75 15 40

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 26 14 7 15 14 2 57 27 126
2020 3 to 10 years in current department or agency 17 25 14 18 16 8 2 47 37 222
2020 11 to 20 years in current department or agency 18 18 19 17 22 4 2 38 41 187
2020 More than 20 years in current department or agency 20 18 21 14 16 11 0 42 34 56
2019 Less than 3 years in current department or agency 28 24 10 10 12 16 2 63 26 106
2019 3 to 10 years in current department or agency 14 20 17 17 23 9 1 37 44 232
2019 11 to 20 years in current department or agency 15 18 16 18 24 7 1 37 46 166
2019 More than 20 years in current department or agency 25 22 9 17 22 5 0 50 41 36
2018 Less than 3 years in current department or agency 18 26 17 14 13 12 0 50 31 145
2018 3 to 10 years in current department or agency 17 22 13 18 21 7 2 42 43 266
2018 11 to 20 years in current department or agency 15 20 15 22 22 6 1 37 47 181
2018 More than 20 years in current department or agency 15 13 30 5 22 8 7 33 32 40
2017 Less than 3 years in current department or agency 22 21 11 11 11 19 5 56 29 153
2017 3 to 10 years in current department or agency 15 19 14 18 20 12 2 40 44 309
2017 11 to 20 years in current department or agency 13 19 16 23 22 7 1 35 48 158
2017 More than 20 years in current department or agency 14 16 24 12 27 8 0 32 41 36
2014 Less than 3 years in current department or agency 22 21 16 15 8 13 5 52 28 131
2014 3 to 10 years in current department or agency 15 20 14 21 19 9 2 40 45 342
2014 11 to 20 years in current department or agency 13 19 13 21 24 10 0 36 50 144
2014 More than 20 years in current department or agency 25 23 20 3 15 13 2 56 20 43

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 36 8 15 8 4 2 66 25 124
2020 3 to 10 years in current department or agency 21 35 16 14 14 0 0 56 28 221
2020 11 to 20 years in current department or agency 15 28 18 20 18 2 1 43 39 187
2020 More than 20 years in current department or agency 18 34 14 22 11 2 0 53 33 56
2019 Less than 3 years in current department or agency 36 28 10 11 11 3 0 66 23 109
2019 3 to 10 years in current department or agency 16 29 19 20 16 0 0 45 36 230
2019 11 to 20 years in current department or agency 14 24 17 15 29 1 0 38 44 166
2019 More than 20 years in current department or agency 16 27 8 36 11 0 3 44 48 37
2018 Less than 3 years in current department or agency 27 31 14 17 8 3 0 60 26 146
2018 3 to 10 years in current department or agency 18 27 17 18 18 1 1 46 36 268
2018 11 to 20 years in current department or agency 14 24 17 23 21 2 0 38 44 185
2018 More than 20 years in current department or agency 18 18 22 23 17 3 0 37 41 40
2017 Less than 3 years in current department or agency 37 26 14 10 5 7 0 69 16 154
2017 3 to 10 years in current department or agency 18 31 13 18 19 1 0 49 38 310
2017 11 to 20 years in current department or agency 12 32 14 15 25 1 0 45 41 159
2017 More than 20 years in current department or agency 12 29 8 28 20 0 3 42 50 36
2014 Less than 3 years in current department or agency 27 38 14 9 5 6 1 69 15 131
2014 3 to 10 years in current department or agency 16 28 16 22 17 2 0 45 39 341
2014 11 to 20 years in current department or agency 14 33 14 17 18 3 0 49 36 144
2014 More than 20 years in current department or agency 23 36 13 17 10 0 0 60 27 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 32 11 15 12 8 4 57 31 126
2020 3 to 10 years in current department or agency 19 26 15 16 22 0 1 46 39 222
2020 11 to 20 years in current department or agency 14 28 10 14 30 2 2 44 46 188
2020 More than 20 years in current department or agency 17 15 23 20 23 2 0 32 44 55
2019 Less than 3 years in current department or agency 27 29 12 16 15 0 1 56 31 109
2019 3 to 10 years in current department or agency 16 23 15 17 28 0 1 39 45 232
2019 11 to 20 years in current department or agency 13 21 8 21 34 2 1 36 56 166
2019 More than 20 years in current department or agency 16 8 8 16 33 3 16 30 61 37
2018 Less than 3 years in current department or agency 20 24 13 18 21 3 1 46 41 146
2018 3 to 10 years in current department or agency 12 21 14 21 28 1 2 35 51 267
2018 11 to 20 years in current department or agency 14 21 8 16 37 0 4 37 55 184
2018 More than 20 years in current department or agency 8 10 18 17 35 3 11 20 59 40
2017 Less than 3 years in current department or agency 27 22 15 11 14 8 2 55 29 154
2017 3 to 10 years in current department or agency 14 23 12 17 31 1 3 38 49 310
2017 11 to 20 years in current department or agency 10 23 13 17 36 1 1 34 53 159
2017 More than 20 years in current department or agency 22 14 15 8 38 0 3 37 47 36
2014 Less than 3 years in current department or agency 20 25 13 16 12 6 9 52 32 131
2014 3 to 10 years in current department or agency 14 16 14 16 34 3 3 32 53 340
2014 11 to 20 years in current department or agency 10 18 14 23 32 0 2 30 57 144
2014 More than 20 years in current department or agency 12 27 18 21 15 0 7 41 39 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 22 15 7 3 1 5 74 11 126
2020 3 to 10 years in current department or agency 45 23 16 7 6 1 1 70 14 224
2020 11 to 20 years in current department or agency 38 28 14 8 8 2 2 69 16 188
2020 More than 20 years in current department or agency 62 21 4 10 0 2 2 86 10 56
2019 Less than 3 years in current department or agency 51 20 15 7 1 1 5 76 8 109
2019 3 to 10 years in current department or agency 49 22 15 6 3 2 3 75 10 230
2019 11 to 20 years in current department or agency 45 20 15 6 11 1 1 67 17 166
2019 More than 20 years in current department or agency 59 17 8 3 0 5 8 88 3 37

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 19 19 7 6 1 3 67 13 126
2020 3 to 10 years in current department or agency 45 23 16 8 6 1 1 69 14 224
2020 11 to 20 years in current department or agency 47 25 15 8 4 1 1 73 12 187
2020 More than 20 years in current department or agency 49 23 11 5 7 4 2 76 13 56
2019 Less than 3 years in current department or agency 47 26 13 6 9 0 0 73 14 108
2019 3 to 10 years in current department or agency 33 26 23 6 9 1 2 61 16 231
2019 11 to 20 years in current department or agency 33 26 14 10 15 0 2 60 25 166
2019 More than 20 years in current department or agency 46 22 16 8 0 3 5 74 9 37

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 8 4 2 2 3 4 91 4 125
2020 3 to 10 years in current department or agency 79 8 4 1 4 1 3 90 6 224
2020 11 to 20 years in current department or agency 67 10 8 5 3 4 2 83 9 188
2020 More than 20 years in current department or agency 67 7 6 2 4 11 4 87 7 55
2019 Less than 3 years in current department or agency 83 7 3 3 0 3 1 94 3 109
2019 3 to 10 years in current department or agency 75 10 3 1 3 5 3 91 5 230
2019 11 to 20 years in current department or agency 67 9 4 8 5 4 2 82 14 164
2019 More than 20 years in current department or agency 62 3 3 3 3 14 13 89 7 37

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 10 6 4 1 2 5 88 5 126
2020 3 to 10 years in current department or agency 77 8 5 2 2 0 5 91 4 224
2020 11 to 20 years in current department or agency 72 11 6 3 2 2 4 88 6 186
2020 More than 20 years in current department or agency 76 9 7 2 0 2 4 90 2 56
2019 Less than 3 years in current department or agency 87 5 1 1 3 2 2 95 4 109
2019 3 to 10 years in current department or agency 81 4 1 1 1 2 9 96 3 228
2019 11 to 20 years in current department or agency 70 9 4 2 4 2 9 89 6 164
2019 More than 20 years in current department or agency 71 8 3 0 0 3 16 97 0 37

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 37 13 8 4 4 0 74 13 126
2020 3 to 10 years in current department or agency 24 40 18 9 7 2 0 65 16 224
2020 11 to 20 years in current department or agency 21 44 13 13 7 2 0 66 20 187
2020 More than 20 years in current department or agency 23 30 27 15 3 2 0 54 19 56
2019 Less than 3 years in current department or agency 29 39 17 9 3 4 0 71 12 109
2019 3 to 10 years in current department or agency 18 37 19 16 7 2 0 57 24 232
2019 11 to 20 years in current department or agency 17 40 15 15 11 3 0 58 27 166
2019 More than 20 years in current department or agency 27 38 11 17 5 3 0 67 22 37
2018 Less than 3 years in current department or agency 22 42 15 9 7 5 1 67 17 144
2018 3 to 10 years in current department or agency 19 30 22 15 11 3 0 51 27 267
2018 11 to 20 years in current department or agency 18 36 21 12 9 3 1 56 22 184
2018 More than 20 years in current department or agency 21 22 22 19 11 3 3 45 31 40
2017 Less than 3 years in current department or agency 33 32 18 8 4 4 1 68 13 154
2017 3 to 10 years in current department or agency 19 30 24 13 12 2 0 50 26 310
2017 11 to 20 years in current department or agency 15 36 16 14 14 5 1 54 29 159
2017 More than 20 years in current department or agency 13 36 14 17 21 0 0 49 37 36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 43 8 6 3 1 0 83 9 125
2020 3 to 10 years in current department or agency 32 41 14 9 5 0 0 73 14 224
2020 11 to 20 years in current department or agency 27 41 11 11 7 3 0 70 18 188
2020 More than 20 years in current department or agency 33 32 13 11 7 4 0 67 19 56
2019 Less than 3 years in current department or agency 41 40 6 6 3 4 0 84 9 109
2019 3 to 10 years in current department or agency 27 34 20 9 9 1 0 62 18 231
2019 11 to 20 years in current department or agency 29 38 11 9 12 2 0 68 21 164
2019 More than 20 years in current department or agency 24 47 13 8 8 0 0 71 16 37
2018 Less than 3 years in current department or agency 39 35 8 9 6 3 0 76 15 145
2018 3 to 10 years in current department or agency 35 35 14 7 8 1 0 71 15 267
2018 11 to 20 years in current department or agency 32 41 13 9 4 1 0 73 14 183
2018 More than 20 years in current department or agency 33 36 15 3 8 5 0 72 11 39
2017 Less than 3 years in current department or agency 46 35 10 5 1 3 0 84 6 154
2017 3 to 10 years in current department or agency 30 41 13 9 5 2 0 72 14 310
2017 11 to 20 years in current department or agency 30 40 10 10 8 1 1 72 18 159
2017 More than 20 years in current department or agency 17 37 20 18 9 0 0 54 27 36
2014 Less than 3 years in current department or agency 55 32 9 3 1 0 0 87 4 131
2014 3 to 10 years in current department or agency 38 34 14 6 5 3 0 74 12 342
2014 11 to 20 years in current department or agency 29 38 15 7 7 5 0 71 14 144
2014 More than 20 years in current department or agency 33 38 19 3 5 3 0 73 8 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 41 9 2 5 4 0 84 7 126
2020 3 to 10 years in current department or agency 33 39 18 4 5 1 0 73 8 223
2020 11 to 20 years in current department or agency 29 36 15 8 7 4 0 68 16 187
2020 More than 20 years in current department or agency 39 35 11 6 7 2 0 76 13 56
2019 Less than 3 years in current department or agency 54 25 8 8 1 3 1 82 10 109
2019 3 to 10 years in current department or agency 34 33 19 5 6 3 0 69 12 230
2019 11 to 20 years in current department or agency 37 27 15 6 10 4 0 67 17 166
2019 More than 20 years in current department or agency 34 40 17 0 6 3 0 77 6 35
2018 Less than 3 years in current department or agency 35 33 13 4 5 9 0 75 10 146
2018 3 to 10 years in current department or agency 34 32 16 6 7 4 0 69 14 267
2018 11 to 20 years in current department or agency 30 37 20 7 4 1 1 68 12 183
2018 More than 20 years in current department or agency 34 25 15 5 8 13 0 68 15 40
2017 Less than 3 years in current department or agency 44 29 14 5 2 5 1 78 8 154
2017 3 to 10 years in current department or agency 32 29 22 5 7 6 0 64 13 310
2017 11 to 20 years in current department or agency 30 34 14 6 8 7 1 69 16 159
2017 More than 20 years in current department or agency 24 36 20 3 9 6 2 65 13 36
2014 Less than 3 years in current department or agency 50 30 12 3 1 3 1 83 4 131
2014 3 to 10 years in current department or agency 40 31 17 4 3 4 1 75 8 342
2014 11 to 20 years in current department or agency 32 26 22 7 5 8 0 64 13 143
2014 More than 20 years in current department or agency 37 46 10 2 0 5 0 87 3 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 34 10 5 4 5 3 80 9 125
2020 3 to 10 years in current department or agency 32 38 19 4 4 3 0 72 8 224
2020 11 to 20 years in current department or agency 33 31 18 6 5 6 0 69 12 188
2020 More than 20 years in current department or agency 42 35 11 4 7 2 0 78 12 55

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 25 6 6 7 3 2 79 14 126
2020 3 to 10 years in current department or agency 43 31 8 6 7 3 2 78 13 224
2020 11 to 20 years in current department or agency 40 25 13 9 7 5 1 69 17 188
2020 More than 20 years in current department or agency 40 27 20 4 9 0 0 67 13 56

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 27 8 4 0 1 0 88 4 126
2020 3 to 10 years in current department or agency 47 34 8 7 3 0 0 82 10 224
2020 11 to 20 years in current department or agency 47 29 9 10 4 1 0 76 15 186
2020 More than 20 years in current department or agency 42 36 8 11 4 0 0 78 14 56
2019 Less than 3 years in current department or agency 61 28 4 4 3 0 0 90 6 109
2019 3 to 10 years in current department or agency 43 35 9 7 7 0 0 78 13 231
2019 11 to 20 years in current department or agency 39 33 7 14 8 0 0 72 22 166
2019 More than 20 years in current department or agency 48 33 3 14 3 0 0 81 16 37
2018 Less than 3 years in current department or agency 59 29 6 4 1 0 0 88 6 146
2018 3 to 10 years in current department or agency 42 37 7 6 9 0 0 78 15 265
2018 11 to 20 years in current department or agency 42 37 10 7 4 0 0 79 11 184
2018 More than 20 years in current department or agency 35 42 8 10 5 0 0 77 15 40
2017 Less than 3 years in current department or agency 60 32 3 3 1 1 0 93 5 154
2017 3 to 10 years in current department or agency 47 34 8 3 7 0 0 81 11 309
2017 11 to 20 years in current department or agency 36 39 10 11 5 0 0 74 15 159
2017 More than 20 years in current department or agency 27 41 0 18 15 0 0 68 32 36
2014 Less than 3 years in current department or agency 68 26 6 0 1 0 0 93 1 131
2014 3 to 10 years in current department or agency 47 34 7 6 6 0 0 81 12 342
2014 11 to 20 years in current department or agency 41 41 5 7 7 0 0 81 14 142
2014 More than 20 years in current department or agency 45 35 5 8 8 0 0 80 15 43

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 26 13 7 4 1 0 75 11 125
2020 3 to 10 years in current department or agency 36 29 15 12 7 0 0 65 20 224
2020 11 to 20 years in current department or agency 36 34 14 6 10 1 0 70 16 188
2020 More than 20 years in current department or agency 35 35 12 8 9 0 0 70 18 56
2019 Less than 3 years in current department or agency 49 21 15 10 4 1 0 71 14 109
2019 3 to 10 years in current department or agency 29 29 16 16 10 1 0 58 26 231
2019 11 to 20 years in current department or agency 28 33 14 10 15 0 0 61 25 166
2019 More than 20 years in current department or agency 38 32 8 16 5 0 0 70 22 37
2018 Less than 3 years in current department or agency 38 40 9 6 7 0 0 78 13 146
2018 3 to 10 years in current department or agency 29 31 16 11 12 0 0 60 23 267
2018 11 to 20 years in current department or agency 30 34 18 9 8 1 0 64 17 182
2018 More than 20 years in current department or agency 25 43 9 15 8 0 0 68 22 40
2017 Less than 3 years in current department or agency 50 31 7 6 5 2 0 82 11 153
2017 3 to 10 years in current department or agency 33 32 16 9 10 0 0 65 19 310
2017 11 to 20 years in current department or agency 25 36 20 11 7 1 0 62 18 159
2017 More than 20 years in current department or agency 22 33 11 14 20 0 0 55 34 36
2014 Less than 3 years in current department or agency 48 30 10 9 3 0 0 78 12 130
2014 3 to 10 years in current department or agency 29 37 12 14 7 1 0 66 22 342
2014 11 to 20 years in current department or agency 26 37 14 15 7 1 0 64 22 142
2014 More than 20 years in current department or agency 35 38 10 14 3 0 0 74 17 43

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 32 13 9 2 1 0 76 11 126
2020 3 to 10 years in current department or agency 34 36 14 9 7 0 0 70 16 222
2020 11 to 20 years in current department or agency 37 34 14 6 10 0 0 71 16 186
2020 More than 20 years in current department or agency 30 43 9 12 7 0 0 72 19 56
2019 Less than 3 years in current department or agency 49 27 11 8 5 0 0 76 13 109
2019 3 to 10 years in current department or agency 26 34 16 14 10 0 0 60 24 232
2019 11 to 20 years in current department or agency 28 33 13 13 13 1 0 61 26 165
2019 More than 20 years in current department or agency 32 38 17 5 8 0 0 70 13 37
2018 Less than 3 years in current department or agency 40 37 7 10 6 0 0 77 16 145
2018 3 to 10 years in current department or agency 29 34 14 12 11 0 0 63 23 263
2018 11 to 20 years in current department or agency 29 37 13 11 10 1 0 66 21 184
2018 More than 20 years in current department or agency 25 38 20 7 11 0 0 63 17 40
2017 Less than 3 years in current department or agency 51 31 6 5 5 2 0 84 9 153
2017 3 to 10 years in current department or agency 34 31 17 10 9 0 0 64 18 310
2017 11 to 20 years in current department or agency 27 40 11 12 10 1 0 67 22 159
2017 More than 20 years in current department or agency 16 38 11 14 20 0 0 55 34 36
2014 Less than 3 years in current department or agency 50 31 7 8 3 0 0 82 11 130
2014 3 to 10 years in current department or agency 30 35 13 13 9 1 0 65 22 342
2014 11 to 20 years in current department or agency 26 37 13 16 8 0 0 63 24 143
2014 More than 20 years in current department or agency 35 36 14 9 5 0 0 71 14 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 18 15 8 7 6 0 67 16 126
2020 3 to 10 years in current department or agency 34 20 19 16 8 3 0 56 24 223
2020 11 to 20 years in current department or agency 38 28 13 9 9 2 0 69 18 188
2020 More than 20 years in current department or agency 35 33 14 7 6 5 0 72 13 56
2019 Less than 3 years in current department or agency 44 19 16 10 5 5 0 67 16 109
2019 3 to 10 years in current department or agency 31 21 19 16 10 2 1 54 27 232
2019 11 to 20 years in current department or agency 31 24 16 10 15 3 1 57 27 166
2019 More than 20 years in current department or agency 48 14 14 11 8 3 3 65 20 37
2018 Less than 3 years in current department or agency 33 28 13 11 10 5 0 64 22 146
2018 3 to 10 years in current department or agency 30 25 16 15 11 2 1 56 27 267
2018 11 to 20 years in current department or agency 32 26 15 15 10 2 1 60 25 184
2018 More than 20 years in current department or agency 20 42 14 5 8 0 11 70 14 40
2017 Less than 3 years in current department or agency 43 20 14 9 5 8 1 69 16 153
2017 3 to 10 years in current department or agency 32 26 15 11 11 4 1 61 23 310
2017 11 to 20 years in current department or agency 29 29 20 8 11 3 0 60 19 158
2017 More than 20 years in current department or agency 22 22 16 6 23 5 6 50 32 36
2014 Less than 3 years in current department or agency 45 21 12 10 8 3 0 69 19 131
2014 3 to 10 years in current department or agency 35 23 15 13 11 4 1 60 24 342
2014 11 to 20 years in current department or agency 35 27 8 11 8 7 2 69 22 143
2014 More than 20 years in current department or agency 47 35 6 7 5 0 0 81 12 43
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 18 45 38 126
2020 3 to 10 years in current department or agency 19 44 37 224
2020 11 to 20 years in current department or agency 14 48 38 188
2020 More than 20 years in current department or agency 20 50 30 55
2019 Less than 3 years in current department or agency 29 35 36 109
2019 3 to 10 years in current department or agency 19 36 45 231
2019 11 to 20 years in current department or agency 13 44 42 165
2019 More than 20 years in current department or agency 24 44 33 37
2018 Less than 3 years in current department or agency 19 32 49 146
2018 3 to 10 years in current department or agency 21 37 42 268
2018 11 to 20 years in current department or agency 12 53 35 183
2018 More than 20 years in current department or agency 29 30 41 40
2017 Less than 3 years in current department or agency 20 46 34 154
2017 3 to 10 years in current department or agency 20 48 32 309
2017 11 to 20 years in current department or agency 14 51 35 159
2017 More than 20 years in current department or agency 26 33 41 36
2014 Less than 3 years in current department or agency 22 46 33 131
2014 3 to 10 years in current department or agency 19 49 32 341
2014 11 to 20 years in current department or agency 12 54 34 143
2014 More than 20 years in current department or agency 20 53 27 43

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 4 23 62 10 0 0 22
2020 3 to 10 years in current department or agency 10 17 61 5 0 7 44
2020 11 to 20 years in current department or agency 32 14 37 13 0 4 27
2020 More than 20 years in current department or agency 62 0 28 10 0 0 11
2019 Less than 3 years in current department or agency 0 29 46 6 3 16 32
2019 3 to 10 years in current department or agency 8 14 55 16 0 7 44
2018 Less than 3 years in current department or agency 2 8 69 4 4 13 28
2018 3 to 10 years in current department or agency 9 11 54 22 2 3 58
2018 11 to 20 years in current department or agency 18 5 41 29 0 7 22
2018 More than 20 years in current department or agency 45 9 18 18 0 9 11
2017 Less than 3 years in current department or agency 0 6 50 13 15 16 32
2017 3 to 10 years in current department or agency 9 18 42 18 2 11 63
2017 11 to 20 years in current department or agency 17 4 21 48 0 9 22
2014 Less than 3 years in current department or agency 0 7 39 30 9999 23 29
2014 3 to 10 years in current department or agency 16 11 49 17 9999 8 66
2014 11 to 20 years in current department or agency 16 10 23 46 9999 6 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 125
2020 3 to 10 years in current department or agency 16 84 224
2020 11 to 20 years in current department or agency 16 84 188
2020 More than 20 years in current department or agency 11 89 56
2019 Less than 3 years in current department or agency 15 85 109
2019 3 to 10 years in current department or agency 16 84 232
2019 11 to 20 years in current department or agency 19 81 165
2019 More than 20 years in current department or agency 13 87 37
2018 Less than 3 years in current department or agency 14 86 145
2018 3 to 10 years in current department or agency 19 81 267
2018 11 to 20 years in current department or agency 15 85 184
2018 More than 20 years in current department or agency 18 82 40

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 66 34 35
2020 11 to 20 years in current department or agency 51 49 30
2019 3 to 10 years in current department or agency 58 42 36
2018 3 to 10 years in current department or agency 61 39 50
2018 11 to 20 years in current department or agency 81 19 26

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 53 47 35
2020 11 to 20 years in current department or agency 57 43 30
2019 3 to 10 years in current department or agency 64 36 36
2019 11 to 20 years in current department or agency 45 55 31
2018 3 to 10 years in current department or agency 62 38 50
2018 11 to 20 years in current department or agency 46 54 26

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 14 86 50

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 35
2020 11 to 20 years in current department or agency 0 100 30
2019 3 to 10 years in current department or agency 0 100 36
2019 11 to 20 years in current department or agency 0 100 31
2018 Less than 3 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 50

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2020 3 to 10 years in current department or agency 16 84 35
2018 Less than 3 years in current department or agency 26 74 20

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2020 3 to 10 years in current department or agency 13 87 35
2019 Less than 3 years in current department or agency 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 33 67 35
2020 11 to 20 years in current department or agency 44 56 30
2019 3 to 10 years in current department or agency 36 64 36
2019 11 to 20 years in current department or agency 35 65 31
2018 3 to 10 years in current department or agency 46 54 50
2018 11 to 20 years in current department or agency 45 55 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 26 74 35
2020 11 to 20 years in current department or agency 43 57 30
2019 3 to 10 years in current department or agency 28 72 36
2019 11 to 20 years in current department or agency 36 64 31
2018 3 to 10 years in current department or agency 40 60 50
2018 11 to 20 years in current department or agency 35 65 26

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 40 60 35
2020 11 to 20 years in current department or agency 42 58 30
2019 3 to 10 years in current department or agency 45 55 36
2019 11 to 20 years in current department or agency 46 54 31
2018 3 to 10 years in current department or agency 43 57 50
2018 11 to 20 years in current department or agency 42 58 26

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 35
2020 11 to 20 years in current department or agency 52 48 30
2019 3 to 10 years in current department or agency 37 63 36
2019 11 to 20 years in current department or agency 33 67 31
2018 3 to 10 years in current department or agency 42 58 50
2018 11 to 20 years in current department or agency 58 42 26

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 35
2020 11 to 20 years in current department or agency 19 81 30
2019 3 to 10 years in current department or agency 33 67 36
2019 11 to 20 years in current department or agency 42 58 31
2018 3 to 10 years in current department or agency 28 72 50
2018 11 to 20 years in current department or agency 46 54 26

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 61 39 35
2020 11 to 20 years in current department or agency 50 50 30
2019 3 to 10 years in current department or agency 53 47 36
2019 11 to 20 years in current department or agency 59 41 31
2018 3 to 10 years in current department or agency 50 50 50
2018 11 to 20 years in current department or agency 53 47 26

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 56 44 35
2020 11 to 20 years in current department or agency 50 50 30
2019 3 to 10 years in current department or agency 39 61 36
2019 11 to 20 years in current department or agency 39 61 31
2018 3 to 10 years in current department or agency 36 64 50
2018 11 to 20 years in current department or agency 47 53 26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2020 11 to 20 years in current department or agency 0 100 30
2019 3 to 10 years in current department or agency 0 100 36
2019 11 to 20 years in current department or agency 0 100 31

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2020 3 to 10 years in current department or agency 17 83 35

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 10 90 50
2018 11 to 20 years in current department or agency 18 82 26

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 45 55 35
2020 11 to 20 years in current department or agency 39 61 30
2019 3 to 10 years in current department or agency 42 58 36
2019 11 to 20 years in current department or agency 55 45 31
2018 3 to 10 years in current department or agency 36 64 50
2018 11 to 20 years in current department or agency 51 49 26

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 22 78 35
2020 11 to 20 years in current department or agency 23 77 30
2019 3 to 10 years in current department or agency 25 75 36
2019 11 to 20 years in current department or agency 16 84 31
2018 3 to 10 years in current department or agency 24 76 50
2018 11 to 20 years in current department or agency 45 55 26

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2020 3 to 10 years in current department or agency 22 78 35
2019 11 to 20 years in current department or agency 16 84 31
2018 Less than 3 years in current department or agency 24 76 20
2018 3 to 10 years in current department or agency 14 86 50

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 56 44 35
2020 11 to 20 years in current department or agency 49 51 30
2019 3 to 10 years in current department or agency 36 64 36
2019 11 to 20 years in current department or agency 43 57 31
2018 3 to 10 years in current department or agency 52 48 50
2018 11 to 20 years in current department or agency 50 50 26

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 35
2020 11 to 20 years in current department or agency 19 81 30
2019 3 to 10 years in current department or agency 17 83 36
2018 3 to 10 years in current department or agency 26 74 50
2018 11 to 20 years in current department or agency 20 80 26

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 26 74 30
2019 3 to 10 years in current department or agency 25 75 36
2018 3 to 10 years in current department or agency 19 81 50

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 18
2019 Less than 3 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 31
2018 Less than 3 years in current department or agency 0 100 20

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 16 84 30
2019 11 to 20 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 12 88 50

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 33 67 35
2020 11 to 20 years in current department or agency 35 65 30
2019 3 to 10 years in current department or agency 47 53 36
2019 11 to 20 years in current department or agency 44 56 31
2018 3 to 10 years in current department or agency 32 68 50
2018 11 to 20 years in current department or agency 38 62 26

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 19 81 47
2018 11 to 20 years in current department or agency 0 100 24

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 15 85 47

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 12 88 47

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 11 89 47

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 17 83 47

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 13 87 47

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 45 55 31
2018 3 to 10 years in current department or agency 42 58 47
2018 11 to 20 years in current department or agency 41 59 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 48 52 31
2018 3 to 10 years in current department or agency 57 43 47
2018 11 to 20 years in current department or agency 46 54 24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 0 100 47
2018 11 to 20 years in current department or agency 0 100 24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 68 32 31
2018 3 to 10 years in current department or agency 66 34 47
2018 11 to 20 years in current department or agency 74 26 24

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 16 84 31

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 14 13 5 5 37 6 59 18 124
2020 3 to 10 years in current department or agency 13 14 18 14 7 25 9 40 33 224
2020 11 to 20 years in current department or agency 13 17 19 12 13 20 5 40 35 188
2020 More than 20 years in current department or agency 14 18 22 9 16 18 3 40 32 56
2019 Less than 3 years in current department or agency 20 9 13 8 8 32 8 49 28 109
2019 3 to 10 years in current department or agency 13 13 19 11 14 25 5 37 36 230
2019 11 to 20 years in current department or agency 13 16 18 10 21 21 2 37 40 166
2019 More than 20 years in current department or agency 11 21 19 16 13 19 0 40 37 37
2018 Less than 3 years in current department or agency 16 19 14 6 8 28 8 55 23 144
2018 3 to 10 years in current department or agency 13 13 19 12 14 24 5 37 36 266
2018 11 to 20 years in current department or agency 13 23 21 11 15 15 2 43 31 181
2018 More than 20 years in current department or agency 13 18 17 10 14 26 2 43 33 39
2017 Less than 3 years in current department or agency 19 13 15 5 5 27 16 55 18 154
2017 3 to 10 years in current department or agency 13 18 17 13 11 22 7 43 33 310
2017 11 to 20 years in current department or agency 13 17 18 9 16 24 3 42 34 159
2017 More than 20 years in current department or agency 5 15 17 3 15 34 11 37 33 36
2014 Less than 3 years in current department or agency 12 16 17 6 3 36 9 52 17 131
2014 3 to 10 years in current department or agency 12 15 21 9 9 29 4 40 28 342
2014 11 to 20 years in current department or agency 13 13 20 13 13 27 1 36 37 143
2014 More than 20 years in current department or agency 11 31 17 3 10 21 7 59 18 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 26 13 7 4 13 1 72 13 125
2020 3 to 10 years in current department or agency 28 33 14 12 6 5 1 65 19 223
2020 11 to 20 years in current department or agency 25 28 20 8 10 6 2 58 20 187
2020 More than 20 years in current department or agency 34 30 11 9 13 4 0 66 23 55
2019 Less than 3 years in current department or agency 41 23 12 4 6 13 1 75 12 109
2019 3 to 10 years in current department or agency 19 31 18 15 10 5 2 54 26 232
2019 11 to 20 years in current department or agency 26 28 16 12 11 5 1 57 25 166
2019 More than 20 years in current department or agency 32 25 22 11 5 5 0 60 17 37
2018 Less than 3 years in current department or agency 31 28 17 9 3 11 1 67 14 144
2018 3 to 10 years in current department or agency 29 23 18 15 8 7 0 56 25 266
2018 11 to 20 years in current department or agency 27 34 15 10 10 4 1 63 21 184
2018 More than 20 years in current department or agency 23 32 19 5 11 10 0 61 17 40
2017 Less than 3 years in current department or agency 38 28 13 5 2 12 3 77 8 154
2017 3 to 10 years in current department or agency 25 36 20 6 8 5 0 65 15 310
2017 11 to 20 years in current department or agency 22 39 16 7 9 6 0 66 17 159
2017 More than 20 years in current department or agency 23 29 20 0 15 11 3 60 17 36
2014 Less than 3 years in current department or agency 26 26 17 8 3 18 3 64 14 131
2014 3 to 10 years in current department or agency 23 22 24 8 8 15 0 53 19 341
2014 11 to 20 years in current department or agency 20 28 18 11 9 14 1 55 23 143
2014 More than 20 years in current department or agency 24 39 18 5 8 5 0 67 13 43
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 222
2020 11 to 20 years in current department or agency 9 91 188
2019 3 to 10 years in current department or agency 7 93 231
2019 11 to 20 years in current department or agency 14 86 165
2018 3 to 10 years in current department or agency 7 93 267
2018 11 to 20 years in current department or agency 10 90 184

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 40 60 22
2020 11 to 20 years in current department or agency 38 62 16
2019 3 to 10 years in current department or agency 48 52 15
2019 11 to 20 years in current department or agency 43 57 23
2018 3 to 10 years in current department or agency 55 45 20
2018 11 to 20 years in current department or agency 39 61 18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 66 34 15
2018 3 to 10 years in current department or agency 71 29 20

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 15
2018 11 to 20 years in current department or agency 0 100 18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20
2018 11 to 20 years in current department or agency 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 23

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 22
2020 11 to 20 years in current department or agency 32 68 16
2019 11 to 20 years in current department or agency 22 78 23
2018 11 to 20 years in current department or agency 28 72 18

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 22 78 23

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 22
2020 11 to 20 years in current department or agency 31 69 16
2019 11 to 20 years in current department or agency 27 73 23

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 43 57 22
2020 11 to 20 years in current department or agency 58 42 16
2019 3 to 10 years in current department or agency 52 48 15
2019 11 to 20 years in current department or agency 43 57 23
2018 3 to 10 years in current department or agency 45 55 20
2018 11 to 20 years in current department or agency 34 66 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20
2018 11 to 20 years in current department or agency 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15
2018 3 to 10 years in current department or agency 0 100 20

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 33 67 22
2020 11 to 20 years in current department or agency 45 55 16
2019 3 to 10 years in current department or agency 39 61 15
2019 11 to 20 years in current department or agency 21 79 23
2018 11 to 20 years in current department or agency 28 72 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20
2018 11 to 20 years in current department or agency 0 100 18

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 21 79 23
2018 3 to 10 years in current department or agency 31 69 20
2018 11 to 20 years in current department or agency 27 73 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20
2018 11 to 20 years in current department or agency 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2018 3 to 10 years in current department or agency 35 65 20

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 23

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 15
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 20

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 28 72 22
2020 11 to 20 years in current department or agency 31 69 16
2019 3 to 10 years in current department or agency 33 67 15

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2020 11 to 20 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 0 100 20
2018 11 to 20 years in current department or agency 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 23

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 65 35 22
2020 11 to 20 years in current department or agency 51 49 16
2019 3 to 10 years in current department or agency 60 40 15
2019 11 to 20 years in current department or agency 78 22 23
2018 3 to 10 years in current department or agency 49 51 20
2018 11 to 20 years in current department or agency 72 28 18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 17

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 23

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 23
2018 11 to 20 years in current department or agency 0 100 17

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 17

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18
2018 11 to 20 years in current department or agency 0 100 17

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 38 62 22
2019 11 to 20 years in current department or agency 48 52 23
2018 3 to 10 years in current department or agency 56 44 18
2018 11 to 20 years in current department or agency 41 59 17

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 52 48 22
2019 11 to 20 years in current department or agency 52 48 23
2018 3 to 10 years in current department or agency 50 50 18
2018 11 to 20 years in current department or agency 53 47 17

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 23
2018 3 to 10 years in current department or agency 0 100 18
2018 11 to 20 years in current department or agency 0 100 17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 66 34 22
2018 11 to 20 years in current department or agency 64 36 17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 23

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 13 13 2 4 38 8 64 12 126
2020 3 to 10 years in current department or agency 17 14 18 10 5 31 5 48 23 223
2020 11 to 20 years in current department or agency 14 15 18 6 11 29 6 45 26 188
2020 More than 20 years in current department or agency 14 18 18 6 11 29 3 48 25 55
2019 Less than 3 years in current department or agency 20 11 19 2 3 38 7 57 9 108
2019 3 to 10 years in current department or agency 15 12 22 5 7 32 6 45 20 232
2019 11 to 20 years in current department or agency 17 12 18 7 14 27 6 42 31 166
2019 More than 20 years in current department or agency 19 13 27 3 8 22 8 46 15 37
2018 Less than 3 years in current department or agency 19 14 18 6 4 31 7 54 17 146
2018 3 to 10 years in current department or agency 16 12 24 4 8 29 6 43 20 265
2018 11 to 20 years in current department or agency 15 23 22 5 9 20 6 51 19 183
2018 More than 20 years in current department or agency 13 5 22 3 8 47 2 36 21 40
2017 Less than 3 years in current department or agency 17 12 18 1 1 38 12 59 5 154
2017 3 to 10 years in current department or agency 14 15 20 5 6 31 9 49 18 309
2017 11 to 20 years in current department or agency 13 14 21 3 7 33 7 47 17 158
2017 More than 20 years in current department or agency 5 13 28 0 9 37 8 33 16 36
2014 Less than 3 years in current department or agency 17 12 15 1 2 46 7 62 5 131
2014 3 to 10 years in current department or agency 12 12 24 4 4 36 7 42 15 342
2014 11 to 20 years in current department or agency 11 18 21 5 5 35 5 48 17 143
2014 More than 20 years in current department or agency 14 12 32 2 3 35 3 41 8 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 28 15 4 3 13 2 73 9 126
2020 3 to 10 years in current department or agency 33 31 16 7 6 7 0 68 15 223
2020 11 to 20 years in current department or agency 31 24 19 6 9 8 2 62 17 186
2020 More than 20 years in current department or agency 37 28 14 2 11 6 2 71 14 55
2019 Less than 3 years in current department or agency 45 20 13 3 1 17 2 79 5 109
2019 3 to 10 years in current department or agency 28 29 20 6 5 10 2 65 12 232
2019 11 to 20 years in current department or agency 35 23 12 11 10 7 1 64 23 165
2019 More than 20 years in current department or agency 37 27 22 5 5 3 0 67 11 37
2018 Less than 3 years in current department or agency 32 29 15 5 3 15 1 72 10 146
2018 3 to 10 years in current department or agency 32 26 18 7 6 10 1 65 14 266
2018 11 to 20 years in current department or agency 30 31 18 5 7 8 1 67 13 184
2018 More than 20 years in current department or agency 27 26 27 0 8 12 0 60 9 40
2017 Less than 3 years in current department or agency 39 26 13 2 1 17 2 80 4 154
2017 3 to 10 years in current department or agency 28 32 18 4 6 10 2 68 12 309
2017 11 to 20 years in current department or agency 26 32 21 4 6 10 1 66 11 157
2017 More than 20 years in current department or agency 20 25 32 3 9 12 0 51 13 35
2014 Less than 3 years in current department or agency 33 27 14 2 2 20 2 77 5 131
2014 3 to 10 years in current department or agency 28 24 20 4 5 18 1 65 10 341
2014 11 to 20 years in current department or agency 24 31 17 4 5 18 1 68 12 143
2014 More than 20 years in current department or agency 31 29 17 2 3 15 3 73 6 43
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 31 13 13 9 1 2 63 23 126
2020 3 to 10 years in current department or agency 25 29 21 16 9 0 0 54 25 224
2020 11 to 20 years in current department or agency 22 24 23 16 15 0 0 46 32 187
2020 More than 20 years in current department or agency 23 38 17 16 7 0 0 61 23 56

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 30 16 7 9 1 1 68 16 125
2020 3 to 10 years in current department or agency 35 28 21 9 6 0 0 63 15 223
2020 11 to 20 years in current department or agency 31 25 22 12 9 0 1 57 21 187
2020 More than 20 years in current department or agency 44 21 18 9 8 0 0 66 17 56
2019 Less than 3 years in current department or agency 15 33 17 17 17 0 1 49 34 109
2019 3 to 10 years in current department or agency 17 25 30 14 14 0 0 42 28 231
2019 11 to 20 years in current department or agency 26 24 20 16 15 0 1 50 30 166
2019 More than 20 years in current department or agency 21 27 22 16 13 0 0 49 30 37
2018 Less than 3 years in current department or agency 15 25 22 19 18 0 1 40 37 146
2018 3 to 10 years in current department or agency 15 24 24 18 19 0 1 38 37 268
2018 11 to 20 years in current department or agency 22 21 17 16 19 0 4 45 37 185
2018 More than 20 years in current department or agency 23 20 19 18 20 0 0 43 38 40
2017 Less than 3 years in current department or agency 15 26 19 16 23 0 1 41 40 154
2017 3 to 10 years in current department or agency 22 23 20 17 15 0 3 46 33 307
2017 11 to 20 years in current department or agency 25 26 18 17 10 1 3 53 28 159
2017 More than 20 years in current department or agency 20 16 25 23 17 0 0 36 40 36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 11 27 24 21 1 1 27 46 126
2020 3 to 10 years in current department or agency 8 16 29 25 22 0 0 24 46 224
2020 11 to 20 years in current department or agency 9 15 27 26 23 0 0 24 49 188
2020 More than 20 years in current department or agency 5 23 31 20 20 0 0 28 40 56
2019 Less than 3 years in current department or agency 17 19 19 16 29 0 0 36 45 109
2019 3 to 10 years in current department or agency 5 21 27 23 23 0 0 26 47 231
2019 11 to 20 years in current department or agency 8 15 32 20 25 0 0 24 44 166
2019 More than 20 years in current department or agency 8 11 24 30 27 0 0 19 57 37
2018 Less than 3 years in current department or agency 19 18 31 14 16 0 1 37 31 146
2018 3 to 10 years in current department or agency 9 18 28 18 27 0 0 27 45 268
2018 11 to 20 years in current department or agency 9 17 35 18 20 0 1 26 39 185
2018 More than 20 years in current department or agency 13 20 33 17 17 0 0 33 34 40
2017 Less than 3 years in current department or agency 15 30 27 18 11 0 0 45 28 154
2017 3 to 10 years in current department or agency 8 18 28 26 20 0 0 25 46 309
2017 11 to 20 years in current department or agency 8 20 27 26 18 0 1 29 44 159
2017 More than 20 years in current department or agency 6 27 27 8 30 0 3 33 39 36

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 29 25 11 8 1 1 56 18 126
2020 3 to 10 years in current department or agency 24 30 25 14 6 0 1 55 19 223
2020 11 to 20 years in current department or agency 17 35 23 18 7 0 0 52 24 187
2020 More than 20 years in current department or agency 15 26 28 22 9 0 0 40 32 55
2019 Less than 3 years in current department or agency 37 21 23 9 9 1 0 59 19 109
2019 3 to 10 years in current department or agency 20 39 22 13 6 1 0 59 18 229
2019 11 to 20 years in current department or agency 17 35 23 11 12 0 1 53 23 164
2019 More than 20 years in current department or agency 16 25 24 19 16 0 0 41 35 37
2018 Less than 3 years in current department or agency 29 33 24 5 4 1 4 65 9 146
2018 3 to 10 years in current department or agency 18 34 27 12 8 0 1 52 20 266
2018 11 to 20 years in current department or agency 19 34 28 11 5 0 3 54 17 183
2018 More than 20 years in current department or agency 16 48 14 19 2 0 0 64 22 40
2017 Less than 3 years in current department or agency 36 31 17 9 4 0 3 70 13 154
2017 3 to 10 years in current department or agency 20 34 24 11 9 1 2 55 20 306
2017 11 to 20 years in current department or agency 20 29 29 10 7 1 4 52 17 158
2017 More than 20 years in current department or agency 8 30 26 13 17 0 5 40 32 36

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 23 17 20 24 2 1 37 45 126
2020 3 to 10 years in current department or agency 10 22 28 21 19 0 0 32 40 222
2020 11 to 20 years in current department or agency 13 20 19 20 26 2 0 34 47 187
2020 More than 20 years in current department or agency 9 16 31 25 20 0 0 25 44 55
2019 Less than 3 years in current department or agency 19 21 11 15 33 1 0 41 48 109
2019 3 to 10 years in current department or agency 8 18 19 25 29 0 0 26 55 230
2019 11 to 20 years in current department or agency 10 20 19 19 32 0 0 30 51 166
2019 More than 20 years in current department or agency 5 19 21 25 29 0 0 24 54 37
2018 Less than 3 years in current department or agency 19 18 24 13 24 1 1 38 38 145
2018 3 to 10 years in current department or agency 9 23 16 21 30 0 1 32 52 267
2018 11 to 20 years in current department or agency 16 18 24 17 23 0 2 34 41 184
2018 More than 20 years in current department or agency 16 23 27 18 12 3 3 41 31 40
2017 Less than 3 years in current department or agency 23 23 25 13 13 1 2 48 27 154
2017 3 to 10 years in current department or agency 10 20 24 20 24 1 1 31 45 308
2017 11 to 20 years in current department or agency 12 26 25 14 21 1 1 38 36 158
2017 More than 20 years in current department or agency 8 30 11 23 22 0 6 41 48 36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 18 17 13 17 1 2 52 30 125
2020 3 to 10 years in current department or agency 23 30 21 13 12 0 1 53 26 223
2020 11 to 20 years in current department or agency 22 24 19 19 16 0 0 46 35 187
2020 More than 20 years in current department or agency 17 28 30 13 13 0 0 45 26 56
2019 Less than 3 years in current department or agency 38 19 17 12 12 0 3 58 24 109
2019 3 to 10 years in current department or agency 26 22 22 11 15 0 4 50 27 232
2019 11 to 20 years in current department or agency 25 25 17 12 19 0 3 51 31 166
2019 More than 20 years in current department or agency 16 14 30 21 16 0 3 31 38 37
2018 Less than 3 years in current department or agency 40 22 14 5 9 0 9 68 16 143
2018 3 to 10 years in current department or agency 29 19 20 9 20 1 3 49 29 268
2018 11 to 20 years in current department or agency 24 19 22 15 13 0 6 46 30 183
2018 More than 20 years in current department or agency 26 30 26 10 7 0 0 56 18 39
2017 Less than 3 years in current department or agency 38 23 15 8 7 2 7 67 16 154
2017 3 to 10 years in current department or agency 23 24 19 14 13 1 7 51 28 309
2017 11 to 20 years in current department or agency 24 23 18 14 14 1 6 51 30 159
2017 More than 20 years in current department or agency 6 28 24 6 26 0 11 37 36 35

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 24 21 15 14 1 1 50 30 125
2020 3 to 10 years in current department or agency 16 27 28 13 16 0 0 43 29 222
2020 11 to 20 years in current department or agency 15 21 21 20 22 0 0 36 42 188
2020 More than 20 years in current department or agency 26 14 26 22 11 0 0 40 33 56
2019 Less than 3 years in current department or agency 28 27 17 10 18 0 0 55 27 109
2019 3 to 10 years in current department or agency 18 26 24 13 18 1 0 45 31 231
2019 11 to 20 years in current department or agency 15 27 23 13 21 0 0 42 35 166
2019 More than 20 years in current department or agency 19 22 24 19 16 0 0 41 35 37
2018 Less than 3 years in current department or agency 30 25 22 12 10 0 1 55 23 145
2018 3 to 10 years in current department or agency 18 25 23 12 19 1 1 44 32 267
2018 11 to 20 years in current department or agency 18 18 28 19 16 0 1 37 36 185
2018 More than 20 years in current department or agency 18 33 28 19 2 0 0 51 22 40
2017 Less than 3 years in current department or agency 33 31 16 13 7 0 0 65 20 154
2017 3 to 10 years in current department or agency 18 27 27 17 12 0 0 45 29 307
2017 11 to 20 years in current department or agency 16 23 29 16 15 1 0 39 31 158
2017 More than 20 years in current department or agency 18 24 26 14 15 0 3 43 30 35

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 21 18 8 9 1 13 59 20 125
2020 3 to 10 years in current department or agency 29 23 17 15 8 0 7 56 26 224
2020 11 to 20 years in current department or agency 21 23 25 11 17 0 4 46 29 187
2020 More than 20 years in current department or agency 35 21 20 11 9 0 4 59 21 56

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 31 20 7 2 1 2 70 9 124
2020 3 to 10 years in current department or agency 30 38 21 7 3 0 1 69 10 224
2020 11 to 20 years in current department or agency 26 36 22 8 7 1 1 62 15 188
2020 More than 20 years in current department or agency 34 25 26 6 6 2 2 61 12 55
2019 Less than 3 years in current department or agency 38 35 17 6 4 0 1 74 9 109
2019 3 to 10 years in current department or agency 23 39 21 9 7 0 0 62 17 229
2019 11 to 20 years in current department or agency 23 31 23 12 11 0 1 54 23 163
2019 More than 20 years in current department or agency 30 33 11 11 16 0 0 62 26 37
2018 Less than 3 years in current department or agency 42 31 14 5 5 2 1 75 10 143
2018 3 to 10 years in current department or agency 24 28 22 16 7 0 1 53 24 267
2018 11 to 20 years in current department or agency 23 31 25 14 7 0 1 55 21 185
2018 More than 20 years in current department or agency 33 27 20 18 3 0 0 60 20 40
2017 Less than 3 years in current department or agency 45 27 12 7 4 2 3 76 11 154
2017 3 to 10 years in current department or agency 26 29 24 11 8 0 2 57 19 308
2017 11 to 20 years in current department or agency 23 31 26 12 8 0 0 54 20 156
2017 More than 20 years in current department or agency 14 37 14 18 12 0 5 54 31 35

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 33 18 10 6 2 2 65 16 126
2020 3 to 10 years in current department or agency 31 35 22 9 3 0 0 66 12 224
2020 11 to 20 years in current department or agency 27 39 18 11 4 1 0 67 15 187
2020 More than 20 years in current department or agency 36 18 30 10 6 0 0 55 15 55
2019 Less than 3 years in current department or agency 35 30 19 11 5 0 0 65 16 109
2019 3 to 10 years in current department or agency 34 29 22 9 4 0 2 64 13 229
2019 11 to 20 years in current department or agency 29 35 16 10 9 1 1 64 19 164
2019 More than 20 years in current department or agency 32 35 17 11 5 0 0 67 16 37
2018 Less than 3 years in current department or agency 40 29 17 7 4 1 1 71 12 143
2018 3 to 10 years in current department or agency 28 36 20 8 6 0 0 65 14 265
2018 11 to 20 years in current department or agency 32 35 19 8 4 0 3 69 12 185
2018 More than 20 years in current department or agency 40 28 19 12 0 0 0 69 12 39
2017 Less than 3 years in current department or agency 48 28 16 5 1 0 2 77 7 154
2017 3 to 10 years in current department or agency 32 37 17 8 4 1 0 70 13 307
2017 11 to 20 years in current department or agency 35 32 17 8 6 0 2 68 15 158
2017 More than 20 years in current department or agency 14 33 15 11 14 6 6 54 29 35

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 35 19 10 5 1 1 66 15 126
2020 3 to 10 years in current department or agency 42 34 14 7 3 0 0 76 11 223
2020 11 to 20 years in current department or agency 31 38 18 8 5 1 0 69 13 186
2020 More than 20 years in current department or agency 44 29 20 5 2 0 0 73 7 56
2019 Less than 3 years in current department or agency 37 28 24 6 5 0 0 65 11 109
2019 3 to 10 years in current department or agency 38 33 16 8 4 0 0 71 12 228
2019 11 to 20 years in current department or agency 40 27 16 9 7 0 1 68 16 164
2019 More than 20 years in current department or agency 41 29 19 8 3 0 0 70 11 37
2018 Less than 3 years in current department or agency 41 26 18 11 3 0 1 68 14 142
2018 3 to 10 years in current department or agency 33 32 23 6 5 0 0 66 11 265
2018 11 to 20 years in current department or agency 41 36 8 7 6 0 2 78 14 185
2018 More than 20 years in current department or agency 46 18 34 2 0 0 0 64 2 40
2017 Less than 3 years in current department or agency 48 26 11 8 4 0 3 76 12 153
2017 3 to 10 years in current department or agency 40 33 13 7 6 0 1 74 14 308
2017 11 to 20 years in current department or agency 40 34 14 4 6 1 1 75 10 157
2017 More than 20 years in current department or agency 26 26 23 12 9 3 3 54 22 35

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 13 6 6 1 2 75 12 126
2020 3 to 10 years in current department or agency 41 25 18 10 6 0 1 66 16 222
2020 11 to 20 years in current department or agency 35 31 13 13 9 0 0 65 22 187
2020 More than 20 years in current department or agency 34 29 14 16 6 2 0 64 22 56
2019 Less than 3 years in current department or agency 53 17 18 4 9 0 0 70 12 108
2019 3 to 10 years in current department or agency 36 30 18 8 8 0 0 66 16 227
2019 11 to 20 years in current department or agency 35 21 17 11 15 1 0 56 27 163
2019 More than 20 years in current department or agency 40 30 16 3 11 0 0 70 13 37

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 28 21 19 7 1 2 52 27 126
2020 3 to 10 years in current department or agency 23 32 22 11 10 0 0 56 21 223
2020 11 to 20 years in current department or agency 22 25 28 17 8 0 0 48 25 187
2020 More than 20 years in current department or agency 22 22 42 11 3 0 0 44 14 56

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 28 19 12 9 2 2 58 22 125
2020 3 to 10 years in current department or agency 26 32 22 11 9 0 0 58 20 223
2020 11 to 20 years in current department or agency 22 30 21 17 10 0 0 52 27 187
2020 More than 20 years in current department or agency 21 22 25 15 17 0 0 42 33 55
2019 Less than 3 years in current department or agency 36 29 22 5 7 0 0 65 13 109
2019 3 to 10 years in current department or agency 40 28 18 8 5 1 1 69 13 227
2019 11 to 20 years in current department or agency 32 28 20 8 10 1 1 61 18 164
2019 More than 20 years in current department or agency 27 19 25 21 8 0 0 46 29 37
2018 Less than 3 years in current department or agency 37 31 18 6 3 2 2 72 10 141
2018 3 to 10 years in current department or agency 33 29 23 9 5 0 2 63 14 264
2018 11 to 20 years in current department or agency 31 26 26 10 6 0 2 58 16 185
2018 More than 20 years in current department or agency 28 29 23 12 8 0 0 58 20 40
2017 Less than 3 years in current department or agency 44 28 15 9 3 0 2 73 11 154
2017 3 to 10 years in current department or agency 32 34 21 9 3 0 0 66 13 307
2017 11 to 20 years in current department or agency 27 42 18 6 4 1 2 71 10 157
2017 More than 20 years in current department or agency 21 31 20 14 9 3 3 54 25 35

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 25 21 6 3 1 1 69 9 125
2020 3 to 10 years in current department or agency 35 29 21 9 6 0 0 64 15 224
2020 11 to 20 years in current department or agency 30 30 21 8 9 0 1 61 17 187
2020 More than 20 years in current department or agency 31 29 31 8 0 2 0 61 8 55
2019 Less than 3 years in current department or agency 58 22 12 2 5 0 1 81 7 107
2019 3 to 10 years in current department or agency 51 25 14 4 3 0 2 78 7 229
2019 11 to 20 years in current department or agency 43 25 16 9 5 0 1 69 15 165
2019 More than 20 years in current department or agency 54 19 19 8 0 0 0 73 8 37
2018 Less than 3 years in current department or agency 55 20 13 4 4 2 1 78 8 142
2018 3 to 10 years in current department or agency 46 27 13 6 7 0 1 74 13 266
2018 11 to 20 years in current department or agency 52 20 16 4 4 1 2 74 9 183
2018 More than 20 years in current department or agency 54 30 13 0 3 0 0 84 3 40
2017 Less than 3 years in current department or agency 61 22 10 4 3 0 0 83 7 154
2017 3 to 10 years in current department or agency 53 23 13 7 4 0 1 76 11 309
2017 11 to 20 years in current department or agency 52 29 9 7 2 1 0 81 9 158
2017 More than 20 years in current department or agency 36 30 15 5 9 0 6 70 14 36

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 28 24 10 6 1 0 60 17 126
2020 3 to 10 years in current department or agency 20 29 29 12 9 0 1 49 21 224
2020 11 to 20 years in current department or agency 18 35 22 15 9 0 0 54 24 187
2020 More than 20 years in current department or agency 14 28 35 10 13 0 0 42 24 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 15 11 2 3 1 2 83 6 126
2020 3 to 10 years in current department or agency 68 13 8 4 3 0 4 85 7 224
2020 11 to 20 years in current department or agency 59 20 8 5 4 1 3 82 9 188
2020 More than 20 years in current department or agency 69 15 17 0 0 0 0 83 0 55
2019 Less than 3 years in current department or agency 80 6 7 1 1 1 4 91 2 108
2019 3 to 10 years in current department or agency 71 11 5 3 1 0 9 90 5 228
2019 11 to 20 years in current department or agency 67 13 8 2 4 0 5 84 7 165
2019 More than 20 years in current department or agency 67 8 8 0 3 5 8 87 3 37
2018 Less than 3 years in current department or agency 70 14 7 1 1 1 6 90 2 143
2018 3 to 10 years in current department or agency 67 15 8 3 3 0 4 85 6 266
2018 11 to 20 years in current department or agency 69 12 6 3 3 1 6 87 6 185
2018 More than 20 years in current department or agency 69 18 8 0 0 0 5 92 0 39

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 12 2 0 6 1 2 92 6 126
2020 3 to 10 years in current department or agency 73 11 6 4 4 0 2 86 8 224
2020 11 to 20 years in current department or agency 66 17 9 2 4 1 1 85 6 185
2020 More than 20 years in current department or agency 71 15 6 4 2 0 2 88 6 54
2019 Less than 3 years in current department or agency 81 7 5 4 3 0 0 89 7 109
2019 3 to 10 years in current department or agency 69 13 8 5 5 0 1 82 10 232
2019 11 to 20 years in current department or agency 58 15 9 8 7 1 2 75 15 165
2019 More than 20 years in current department or agency 71 19 3 3 5 0 0 89 8 37
2018 Less than 3 years in current department or agency 72 10 7 5 1 1 4 85 7 143
2018 3 to 10 years in current department or agency 62 17 6 6 7 0 2 81 12 266
2018 11 to 20 years in current department or agency 65 13 7 10 2 1 2 80 12 184
2018 More than 20 years in current department or agency 74 3 5 8 5 3 2 81 13 40
2017 Less than 3 years in current department or agency 74 8 7 2 4 1 4 87 6 153
2017 3 to 10 years in current department or agency 69 14 5 4 5 0 2 85 9 310
2017 11 to 20 years in current department or agency 65 17 6 8 3 1 1 83 11 159
2017 More than 20 years in current department or agency 66 13 3 3 9 0 5 84 13 36

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 18 10 5 3 1 0 81 9 125
2020 3 to 10 years in current department or agency 61 21 10 3 3 0 1 83 7 223
2020 11 to 20 years in current department or agency 51 32 9 3 4 0 1 84 8 188
2020 More than 20 years in current department or agency 51 31 11 4 2 0 2 83 5 54
2019 Less than 3 years in current department or agency 62 24 11 2 1 0 0 86 3 109
2019 3 to 10 years in current department or agency 48 30 12 4 4 0 1 80 8 232
2019 11 to 20 years in current department or agency 43 28 19 4 5 0 1 71 10 166
2019 More than 20 years in current department or agency 54 24 13 8 0 0 0 79 8 37
2018 Less than 3 years in current department or agency 50 29 16 3 1 0 1 79 5 145
2018 3 to 10 years in current department or agency 39 39 11 5 4 0 0 79 10 268
2018 11 to 20 years in current department or agency 38 35 15 7 4 0 2 73 11 183
2018 More than 20 years in current department or agency 36 36 18 11 0 0 0 71 11 40
2017 Less than 3 years in current department or agency 57 19 12 5 3 1 3 79 8 153
2017 3 to 10 years in current department or agency 47 32 12 5 4 0 0 79 8 307
2017 11 to 20 years in current department or agency 34 35 19 8 3 1 1 69 12 159
2017 More than 20 years in current department or agency 39 36 16 6 0 0 3 77 6 36

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 19 7 4 3 1 1 86 7 125
2020 3 to 10 years in current department or agency 60 17 10 6 5 0 2 79 11 224
2020 11 to 20 years in current department or agency 54 22 11 8 5 0 1 77 13 185
2020 More than 20 years in current department or agency 49 24 17 4 2 2 2 76 5 54
2019 Less than 3 years in current department or agency 70 17 6 4 2 0 1 88 6 109
2019 3 to 10 years in current department or agency 50 19 14 7 8 1 1 71 15 231
2019 11 to 20 years in current department or agency 51 22 12 7 7 0 0 74 15 164
2019 More than 20 years in current department or agency 54 19 16 3 8 0 0 73 11 37
2018 Less than 3 years in current department or agency 59 20 11 6 3 0 1 79 9 144
2018 3 to 10 years in current department or agency 51 19 12 7 10 0 1 71 17 267
2018 11 to 20 years in current department or agency 48 24 16 5 5 0 2 74 10 181
2018 More than 20 years in current department or agency 43 32 12 3 8 3 0 77 11 40
2017 Less than 3 years in current department or agency 70 13 6 4 5 1 2 85 9 154
2017 3 to 10 years in current department or agency 56 19 9 6 8 0 2 77 14 310
2017 11 to 20 years in current department or agency 51 28 8 8 4 1 1 79 12 159
2017 More than 20 years in current department or agency 44 22 14 3 15 0 3 68 18 36

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 6 7 4 1 1 15 86 6 126
2020 3 to 10 years in current department or agency 57 9 7 3 2 0 22 84 7 221
2020 11 to 20 years in current department or agency 55 13 8 3 3 0 18 83 7 187
2020 More than 20 years in current department or agency 54 13 13 6 2 0 12 76 9 55
2019 Less than 3 years in current department or agency 67 6 1 2 1 0 23 94 4 108
2019 3 to 10 years in current department or agency 51 12 8 2 1 0 25 85 4 230
2019 11 to 20 years in current department or agency 48 20 5 2 4 0 21 86 8 165
2019 More than 20 years in current department or agency 46 11 21 3 3 0 17 68 6 37
2018 Less than 3 years in current department or agency 57 9 6 3 0 0 24 88 4 144
2018 3 to 10 years in current department or agency 46 17 7 4 1 0 24 84 7 265
2018 11 to 20 years in current department or agency 45 17 9 5 0 0 24 81 7 180
2018 More than 20 years in current department or agency 64 14 7 0 0 0 14 91 0 40
2017 Less than 3 years in current department or agency 63 10 3 0 1 0 24 95 1 154
2017 3 to 10 years in current department or agency 51 15 8 1 1 0 24 86 3 308
2017 11 to 20 years in current department or agency 49 13 7 5 3 1 23 81 9 158
2017 More than 20 years in current department or agency 36 24 16 3 0 0 21 75 4 36

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 24 9 3 2 1 1 86 5 125
2020 3 to 10 years in current department or agency 53 20 15 7 2 0 3 75 9 223
2020 11 to 20 years in current department or agency 46 32 14 4 2 0 2 79 6 188
2020 More than 20 years in current department or agency 64 22 6 4 0 0 4 90 4 56
2019 Less than 3 years in current department or agency 67 17 14 2 1 0 0 83 3 109
2019 3 to 10 years in current department or agency 60 21 8 4 1 0 5 86 5 232
2019 11 to 20 years in current department or agency 57 21 14 2 2 0 3 81 4 165
2019 More than 20 years in current department or agency 58 25 14 0 3 0 0 84 3 36
2018 Less than 3 years in current department or agency 65 14 12 4 0 1 5 84 4 145
2018 3 to 10 years in current department or agency 49 27 13 5 1 0 5 79 7 266
2018 11 to 20 years in current department or agency 51 27 13 4 0 0 5 82 5 180
2018 More than 20 years in current department or agency 54 24 17 3 0 0 2 79 3 39
2017 Less than 3 years in current department or agency 68 19 4 3 1 1 4 91 4 152
2017 3 to 10 years in current department or agency 58 23 11 3 1 0 5 85 4 307
2017 11 to 20 years in current department or agency 53 27 9 5 0 2 4 84 6 159
2017 More than 20 years in current department or agency 44 29 15 6 0 0 8 78 6 36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 16 4 5 5 1 1 86 10 126
2020 3 to 10 years in current department or agency 82 12 2 1 1 1 1 96 2 223
2020 11 to 20 years in current department or agency 83 10 2 2 0 0 2 95 2 188
2020 More than 20 years in current department or agency 91 5 0 0 0 0 4 100 0 56
2019 Less than 3 years in current department or agency 74 9 7 4 5 0 2 84 9 109
2019 3 to 10 years in current department or agency 80 10 4 1 2 0 3 93 4 230
2019 11 to 20 years in current department or agency 81 12 2 1 2 0 3 96 3 165
2019 More than 20 years in current department or agency 89 3 3 0 3 0 3 95 3 37
2018 Less than 3 years in current department or agency 56 18 5 7 10 0 4 77 18 144
2018 3 to 10 years in current department or agency 68 17 4 3 3 1 4 90 6 267
2018 11 to 20 years in current department or agency 78 13 5 0 0 0 4 94 1 182
2018 More than 20 years in current department or agency 82 10 3 3 0 0 3 95 3 40
2017 Less than 3 years in current department or agency 60 17 12 1 5 1 3 80 7 153
2017 3 to 10 years in current department or agency 80 12 2 1 2 0 2 94 3 310
2017 11 to 20 years in current department or agency 81 10 1 0 1 2 4 98 1 158
2017 More than 20 years in current department or agency 69 11 9 3 0 0 8 87 3 36

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 17 3 2 2 1 78 5 125
2020 3 to 10 years in current department or agency 39 28 20 7 4 0 2 69 10 223
2020 11 to 20 years in current department or agency 43 31 12 8 4 1 1 76 12 188
2020 More than 20 years in current department or agency 50 26 15 5 0 2 2 79 6 56
2019 Less than 3 years in current department or agency 62 21 10 3 3 0 1 84 6 108
2019 3 to 10 years in current department or agency 50 30 14 2 3 0 0 81 5 232
2019 11 to 20 years in current department or agency 55 25 14 3 1 0 2 81 4 165
2019 More than 20 years in current department or agency 70 16 11 0 0 0 3 89 0 37
2018 Less than 3 years in current department or agency 55 26 12 4 2 1 0 82 6 145
2018 3 to 10 years in current department or agency 46 31 14 4 3 0 1 79 7 267
2018 11 to 20 years in current department or agency 50 28 15 2 3 0 3 80 5 181
2018 More than 20 years in current department or agency 55 20 22 0 0 0 3 77 0 40
2017 Less than 3 years in current department or agency 48 31 11 6 2 0 2 81 8 154
2017 3 to 10 years in current department or agency 53 30 11 3 2 0 1 83 5 309
2017 11 to 20 years in current department or agency 49 29 13 3 1 1 3 81 5 158
2017 More than 20 years in current department or agency 53 30 6 3 3 0 6 88 6 35

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 41 25 6 3 1 1 65 9 126
2020 3 to 10 years in current department or agency 19 38 27 10 6 0 0 57 16 224
2020 11 to 20 years in current department or agency 18 34 33 11 6 0 0 51 16 188
2020 More than 20 years in current department or agency 20 52 22 2 4 0 0 73 5 56

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 30 33 17 12 1 0 38 29 125
2020 3 to 10 years in current department or agency 4 24 39 25 9 0 0 27 33 224
2020 11 to 20 years in current department or agency 7 20 38 25 11 0 0 27 36 188
2020 More than 20 years in current department or agency 5 23 37 27 8 0 0 29 34 55
2019 Less than 3 years in current department or agency 10 30 36 10 13 0 0 41 23 109
2019 3 to 10 years in current department or agency 5 22 41 20 10 0 0 28 31 232
2019 11 to 20 years in current department or agency 7 20 40 17 15 0 0 28 32 166
2019 More than 20 years in current department or agency 3 16 49 19 11 0 3 20 30 37
2018 Less than 3 years in current department or agency 14 33 31 15 8 0 0 47 22 146
2018 3 to 10 years in current department or agency 3 22 39 22 13 0 0 26 35 267
2018 11 to 20 years in current department or agency 8 24 43 15 10 0 0 32 25 185
2018 More than 20 years in current department or agency 7 20 40 26 7 0 0 28 33 40
2017 Less than 3 years in current department or agency 13 32 35 13 6 0 1 45 19 154
2017 3 to 10 years in current department or agency 5 19 43 19 12 1 0 25 32 309
2017 11 to 20 years in current department or agency 5 17 41 25 10 1 1 23 35 159
2017 More than 20 years in current department or agency 6 11 44 20 17 0 3 17 38 36

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 26 30 22 8 1 0 31 39 125
2020 3 to 10 years in current department or agency 14 29 38 14 5 0 0 19 43 224
2020 11 to 20 years in current department or agency 19 26 38 15 2 0 1 17 44 186
2020 More than 20 years in current department or agency 7 34 47 11 0 0 0 11 42 56
2019 Less than 3 years in current department or agency 20 16 34 20 9 0 0 29 37 109
2019 3 to 10 years in current department or agency 16 28 36 14 5 0 0 19 44 231
2019 11 to 20 years in current department or agency 17 26 39 13 5 0 0 18 43 164
2019 More than 20 years in current department or agency 16 22 38 22 3 0 0 25 38 37
2018 Less than 3 years in current department or agency 13 20 29 23 15 0 1 38 33 145
2018 3 to 10 years in current department or agency 19 24 39 13 5 0 0 18 43 262
2018 11 to 20 years in current department or agency 9 25 42 20 3 0 0 23 34 179
2018 More than 20 years in current department or agency 4 40 38 18 0 0 0 18 45 40
2017 Less than 3 years in current department or agency 9 16 37 26 12 1 1 38 25 154
2017 3 to 10 years in current department or agency 9 26 44 15 6 0 0 21 35 306
2017 11 to 20 years in current department or agency 12 25 46 12 4 0 1 16 37 157
2017 More than 20 years in current department or agency 17 29 44 7 3 0 0 10 46 36

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 46 8 5 3 2 0 85 8 124
2020 3 to 10 years in current department or agency 36 45 11 5 3 0 0 81 8 224
2020 11 to 20 years in current department or agency 41 39 11 4 5 0 0 80 9 185
2020 More than 20 years in current department or agency 46 39 13 2 0 0 0 85 2 56
2019 Less than 3 years in current department or agency 30 36 13 14 5 2 0 67 20 109
2019 3 to 10 years in current department or agency 20 41 18 13 6 1 0 62 19 230
2019 11 to 20 years in current department or agency 26 43 15 9 6 1 0 70 15 165
2019 More than 20 years in current department or agency 29 41 24 3 3 0 0 70 5 37
2018 Less than 3 years in current department or agency 29 39 14 10 3 5 0 72 14 146
2018 3 to 10 years in current department or agency 23 40 18 11 8 0 0 63 19 268
2018 11 to 20 years in current department or agency 25 45 15 8 5 1 0 71 14 182
2018 More than 20 years in current department or agency 35 43 10 10 3 0 0 78 12 40
2017 Less than 3 years in current department or agency 23 37 12 13 5 9 1 66 20 154
2017 3 to 10 years in current department or agency 16 37 18 16 11 2 0 54 28 309
2017 11 to 20 years in current department or agency 16 43 18 8 10 4 0 61 20 158
2017 More than 20 years in current department or agency 16 41 9 15 12 6 3 62 29 36

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 33 14 9 3 3 0 73 13 126
2020 3 to 10 years in current department or agency 34 36 15 7 7 1 1 71 14 221
2020 11 to 20 years in current department or agency 39 32 12 5 8 3 0 74 13 187
2020 More than 20 years in current department or agency 37 41 10 8 0 4 0 82 8 55

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 25 10 12 10 4 0 67 23 126
2020 3 to 10 years in current department or agency 37 26 9 12 15 1 0 64 27 224
2020 11 to 20 years in current department or agency 34 29 9 12 15 2 0 63 27 188
2020 More than 20 years in current department or agency 27 40 11 15 8 0 0 67 22 55

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 20 15 7 3 6 0 73 11 126
2020 3 to 10 years in current department or agency 43 32 11 5 6 3 1 77 12 223
2020 11 to 20 years in current department or agency 44 28 13 4 6 5 1 76 10 188
2020 More than 20 years in current department or agency 50 26 16 2 4 2 0 77 6 56

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 27 20 12 8 2 0 59 20 126
2020 3 to 10 years in current department or agency 27 30 17 16 9 1 0 58 25 222
2020 11 to 20 years in current department or agency 25 33 17 8 14 3 0 60 23 188
2020 More than 20 years in current department or agency 28 39 18 7 7 0 0 67 14 56
2019 Less than 3 years in current department or agency 31 29 16 13 9 2 0 61 23 109
2019 3 to 10 years in current department or agency 12 30 18 19 19 2 0 42 39 232
2019 11 to 20 years in current department or agency 13 35 12 18 21 1 0 48 39 165
2019 More than 20 years in current department or agency 13 44 11 16 13 3 0 59 30 37
2018 Less than 3 years in current department or agency 28 33 15 13 8 3 0 62 22 146
2018 3 to 10 years in current department or agency 19 27 19 18 17 1 0 47 35 266
2018 11 to 20 years in current department or agency 12 35 21 21 10 1 1 48 31 182
2018 More than 20 years in current department or agency 17 25 32 10 11 5 0 45 22 40
2017 Less than 3 years in current department or agency 25 35 14 14 7 4 0 63 22 154
2017 3 to 10 years in current department or agency 12 35 15 21 15 1 0 48 36 309
2017 11 to 20 years in current department or agency 12 36 22 14 13 2 0 49 28 159
2017 More than 20 years in current department or agency 11 33 15 9 29 0 3 46 38 36

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 44 7 5 0 1 0 88 5 126
2020 3 to 10 years in current department or agency 36 42 9 9 3 0 0 79 12 224
2020 11 to 20 years in current department or agency 38 39 12 6 5 0 0 77 11 188
2020 More than 20 years in current department or agency 40 44 9 2 4 0 0 85 6 56

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 41 6 6 2 1 0 87 7 126
2020 3 to 10 years in current department or agency 37 41 8 11 3 1 0 78 14 224
2020 11 to 20 years in current department or agency 43 37 10 6 5 0 0 80 11 188
2020 More than 20 years in current department or agency 49 38 6 8 0 0 0 86 8 56

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 12 5 1 1 1 82 6 125
2020 3 to 10 years in current department or agency 36 40 15 7 1 0 0 77 8 224
2020 11 to 20 years in current department or agency 37 38 14 6 3 0 2 77 9 184
2020 More than 20 years in current department or agency 44 41 13 2 0 0 0 85 2 55

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 6 6 1 1 2 87 7 126
2020 3 to 10 years in current department or agency 45 34 11 6 2 1 1 82 8 223
2020 11 to 20 years in current department or agency 46 31 12 4 2 2 3 81 6 186
2020 More than 20 years in current department or agency 51 34 14 2 0 0 0 85 2 54

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 11 8 1 0 7 3 90 1 126
2020 3 to 10 years in current department or agency 54 12 9 2 1 18 4 85 4 222
2020 11 to 20 years in current department or agency 57 13 7 1 3 12 8 86 5 188
2020 More than 20 years in current department or agency 50 10 11 2 0 18 7 82 3 56

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 42 3 1 2 2 0 94 2 125
2020 3 to 10 years in current department or agency 49 37 9 2 1 1 0 88 3 223
2020 11 to 20 years in current department or agency 56 29 7 5 2 1 0 86 7 183
2020 More than 20 years in current department or agency 59 35 4 0 0 2 0 96 0 56

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 27 8 9 3 3 0 80 12 126
2020 3 to 10 years in current department or agency 48 29 8 7 7 1 0 77 14 224
2020 11 to 20 years in current department or agency 50 27 7 8 8 1 0 78 16 187
2020 More than 20 years in current department or agency 48 32 4 13 4 0 0 80 17 56

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 7 6 3 1 0 83 9 126
2020 3 to 10 years in current department or agency 48 33 10 5 4 0 0 81 9 224
2020 11 to 20 years in current department or agency 52 27 7 6 7 0 0 79 14 186
2020 More than 20 years in current department or agency 58 33 0 5 4 0 0 91 9 56

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 53 0 6 5 5 0 89 11 21
2020 3 to 10 years in current department or agency 27 45 7 16 2 0 2 74 18 43
2020 11 to 20 years in current department or agency 13 50 12 17 9 0 0 63 25 39
2020 More than 20 years in current department or agency 31 34 6 29 0 0 0 65 29 18
2019 Less than 3 years in current department or agency 30 47 6 11 0 6 0 82 12 18
2019 3 to 10 years in current department or agency 18 48 9 19 0 5 0 70 20 39
2019 11 to 20 years in current department or agency 9 76 5 10 0 0 0 85 10 31
2019 More than 20 years in current department or agency 20 47 13 20 0 0 0 67 20 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 100 0 21
2020 3 to 10 years in current department or agency 98 2 43
2020 11 to 20 years in current department or agency 100 0 39
2020 More than 20 years in current department or agency 100 0 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 38 19 10 10 0 0 61 20 21
2020 3 to 10 years in current department or agency 15 44 23 13 6 0 0 59 18 42
2020 11 to 20 years in current department or agency 14 48 6 21 11 0 0 62 33 39
2020 More than 20 years in current department or agency 34 25 17 24 0 0 0 59 24 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 125
2020 3 to 10 years in current department or agency 6 94 224
2020 11 to 20 years in current department or agency 11 89 188
2020 More than 20 years in current department or agency 5 95 56

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 125
2020 3 to 10 years in current department or agency 10 90 223
2020 11 to 20 years in current department or agency 19 81 186
2020 More than 20 years in current department or agency 15 85 55
2019 Less than 3 years in current department or agency 14 86 109
2019 3 to 10 years in current department or agency 15 85 232
2019 11 to 20 years in current department or agency 25 75 166
2019 More than 20 years in current department or agency 13 87 37
2017 Less than 3 years in current department or agency 14 86 154
2017 3 to 10 years in current department or agency 20 80 309
2017 11 to 20 years in current department or agency 20 80 159
2017 More than 20 years in current department or agency 25 75 35
2014 Less than 3 years in current department or agency 13 87 131
2014 3 to 10 years in current department or agency 15 85 342
2014 11 to 20 years in current department or agency 13 87 144
2014 More than 20 years in current department or agency 16 84 43

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 58 42 23
2020 11 to 20 years in current department or agency 51 49 36

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 81 19 23
2020 11 to 20 years in current department or agency 77 23 36
2019 3 to 10 years in current department or agency 79 21 34
2019 11 to 20 years in current department or agency 77 23 39
2017 Less than 3 years in current department or agency 83 17 22
2017 3 to 10 years in current department or agency 78 22 62
2017 11 to 20 years in current department or agency 85 15 31
2014 Less than 3 years in current department or agency 83 17 17
2014 3 to 10 years in current department or agency 77 23 51
2014 11 to 20 years in current department or agency 76 24 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 58 20 10 12 0 0 0 78 12 19
2020 11 to 20 years in current department or agency 45 47 4 0 4 0 0 92 4 28
2019 3 to 10 years in current department or agency 33 29 0 27 7 0 4 65 35 27
2019 11 to 20 years in current department or agency 40 33 20 3 4 0 0 73 7 30
2017 Less than 3 years in current department or agency 54 23 5 12 6 0 0 77 18 18
2017 3 to 10 years in current department or agency 50 18 4 15 11 2 0 69 27 49
2017 11 to 20 years in current department or agency 28 52 8 8 4 0 0 80 11 26
2014 Less than 3 years in current department or agency 73 19 8 0 0 0 0 92 0 14
2014 3 to 10 years in current department or agency 41 34 7 11 5 3 0 77 16 40
2014 11 to 20 years in current department or agency 71 22 0 7 0 0 0 93 7 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 30 8 6 1 6 4 83 8 126
2020 3 to 10 years in current department or agency 42 31 8 7 6 2 5 78 14 223
2020 11 to 20 years in current department or agency 46 34 6 3 6 2 4 84 9 188
2020 More than 20 years in current department or agency 44 30 14 2 0 4 5 82 2 56
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 54 16 0 64 36 126
2020 3 to 10 years in current department or agency 30 50 20 0 63 37 224
2020 11 to 20 years in current department or agency 23 54 22 0 70 30 188
2020 More than 20 years in current department or agency 18 55 27 0 75 25 56

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 38
2020 3 to 10 years in current department or agency 47 53 68
2020 11 to 20 years in current department or agency 35 65 43
2020 More than 20 years in current department or agency 29 71 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 15 14 14 30 2 10 34 50 37
2020 3 to 10 years in current department or agency 15 22 12 14 28 2 7 41 47 68
2020 11 to 20 years in current department or agency 4 20 18 18 35 0 4 25 56 44
2020 More than 20 years in current department or agency 0 9 10 21 60 0 0 9 82 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 10 10 17 51 0 2 19 70 38
2020 3 to 10 years in current department or agency 4 10 6 15 57 3 5 16 78 68
2020 11 to 20 years in current department or agency 2 14 9 18 57 0 0 16 75 44
2020 More than 20 years in current department or agency 0 0 18 0 82 0 0 0 82 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 21 9 4 4 2 15 79 9 126
2020 3 to 10 years in current department or agency 42 22 9 8 6 2 11 73 16 224
2020 11 to 20 years in current department or agency 52 11 9 4 4 3 16 78 10 187
2020 More than 20 years in current department or agency 52 10 5 6 7 4 16 77 16 55
2019 Less than 3 years in current department or agency 29 20 22 6 16 0 7 52 24 107
2019 3 to 10 years in current department or agency 44 19 16 7 7 0 7 68 15 231
2019 11 to 20 years in current department or agency 47 15 8 9 11 1 11 69 22 165
2019 More than 20 years in current department or agency 43 17 8 3 14 0 16 71 20 37
2018 Less than 3 years in current department or agency 42 17 19 5 8 2 6 64 14 145
2018 3 to 10 years in current department or agency 45 12 13 10 9 2 9 64 22 267
2018 11 to 20 years in current department or agency 52 11 12 4 8 0 13 72 15 184
2018 More than 20 years in current department or agency 51 7 10 10 10 3 10 66 22 40
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