2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 47 0 16 0 0 0 84 16 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 26 5 0 5 0 0 89 5 19
2017 PE 81 19 0 0 0 0 0 100 0 20
2014 PE 63 37 0 0 0 0 0 100 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 47 16 16 0 0 0 68 16 19
2019 PE 54 46 0 0 0 0 0 100 0 13
2017 PE 50 30 5 15 0 0 0 80 15 20
2014 PE 37 42 5 5 11 0 0 79 16 19

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 37 5 21 0 0 0 74 21 19
2019 PE 38 38 0 15 8 0 0 77 23 13
2018 PE 29 50 0 21 0 0 0 79 21 14
2017 PE 35 50 5 10 0 0 0 85 10 20
2014 PE 47 32 11 5 5 0 0 79 11 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 37 5 5 0 0 0 89 5 19
2019 PE 46 54 0 0 0 0 0 100 0 13
2017 PE 65 25 5 5 0 0 0 90 5 20
2014 PE 58 32 5 5 0 0 0 89 5 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 26 0 5 11 0 0 84 16 19
2019 PE 46 23 23 0 8 0 0 69 8 13
2018 PE 50 43 0 0 7 0 0 93 7 14
2017 PE 65 25 5 5 0 0 0 90 5 20
2014 PE 47 32 5 16 0 0 0 79 16 19

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 26 16 11 5 0 5 67 17 19
2019 PE 69 15 8 0 8 0 0 85 8 13
2018 PE 50 36 7 0 7 0 0 86 7 14
2017 PE 50 35 10 5 0 0 0 85 5 20
2014 PE 37 32 21 0 11 0 0 68 11 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 37 11 0 5 0 5 83 6 19
2019 PE 38 38 0 15 8 0 0 77 23 13
2018 PE 29 43 21 7 0 0 0 71 7 14
2017 PE 20 49 10 5 15 0 0 69 20 20
2014 PE 26 32 11 16 16 0 0 58 32 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 37 11 11 5 0 0 74 16 19
2019 PE 46 38 8 8 0 0 0 85 8 13
2018 PE 43 43 0 7 7 0 0 86 14 14
2017 PE 41 29 20 10 0 0 0 69 10 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 21 5 5 5 0 0 84 11 19
2019 PE 77 15 8 0 0 0 0 92 0 13
2018 PE 86 7 7 0 0 0 0 93 0 14
2017 PE 55 34 10 0 0 0 0 90 0 20
2014 PE 58 16 11 5 11 0 0 74 16 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 32 21 5 5 0 5 67 11 19
2019 PE 54 23 0 23 0 0 0 77 23 13
2018 PE 50 29 14 7 0 0 0 79 7 14
2017 PE 29 50 10 10 0 0 0 80 10 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 47 11 5 0 0 5 83 6 19
2019 PE 67 17 8 0 8 0 0 83 8 12
2018 PE 64 14 14 7 0 0 0 79 7 14
2017 PE 64 25 10 0 0 0 0 90 0 20
2014 PE 74 16 5 0 5 0 0 89 5 19

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 37 11 0 0 0 0 89 0 19
2019 PE 69 15 0 15 0 0 0 85 15 13
2018 PE 29 50 14 7 0 0 0 79 7 14
2017 PE 55 35 5 5 0 0 0 90 5 20
2014 PE 42 47 0 0 11 0 0 89 11 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 42 11 0 5 0 0 84 5 19
2019 PE 77 15 0 8 0 0 0 92 8 13
2018 PE 71 14 14 0 0 0 0 86 0 14
2017 PE 45 45 0 10 0 0 0 90 10 20
2014 PE 42 32 11 0 16 0 0 74 16 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 32 11 5 16 0 0 68 21 19
2019 PE 54 15 15 15 0 0 0 69 15 13
2018 PE 29 64 7 0 0 0 0 93 0 14
2017 PE 45 45 5 5 0 0 0 90 5 20
2014 PE 53 26 11 0 11 0 0 79 11 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 26 5 26 0 0 5 67 28 19
2019 PE 69 15 8 8 0 0 0 85 8 13
2018 PE 50 36 7 0 7 0 0 86 7 14
2017 PE 50 35 5 10 0 0 0 85 10 20
2014 PE 58 21 16 0 5 0 0 79 5 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 16 11 16 21 0 0 53 37 19
2019 PE 8 23 15 31 23 0 0 31 54 13
2018 PE 7 29 43 21 0 0 0 36 21 14
2017 PE 15 30 50 5 0 0 0 45 5 20
2014 PE 26 53 11 5 0 0 5 83 6 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 16 37 32 16 0 0 0 16 53 19
2019 PE 8 31 54 0 8 0 0 8 38 13
2018 PE 7 21 29 29 14 0 0 43 29 14
2017 PE 10 5 40 29 15 0 0 45 15 20
2014 PE 5 26 32 26 11 0 0 37 32 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 11 21 37 21 0 0 58 21 19
2019 PE 15 38 15 23 8 0 0 31 54 13
2018 PE 7 29 21 21 14 0 7 38 38 14
2017 PE 0 10 45 15 25 0 4 42 11 20
2014 PE 5 16 11 21 37 5 5 65 24 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 5 11 47 32 5 0 0 37 16 19
2019 PE 0 8 15 38 38 0 0 77 8 13
2018 PE 0 14 36 14 36 0 0 50 14 14
2017 PE 0 0 25 31 35 0 10 73 0 20
2014 PE 11 16 26 32 16 0 0 47 26 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 16 42 26 5 0 0 32 26 19
2019 PE 15 8 54 8 15 0 0 23 23 13
2018 PE 0 14 14 64 7 0 0 71 14 14
2017 PE 0 0 31 34 36 0 0 69 0 20
2014 PE 0 16 21 53 11 0 0 63 16 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 21 21 16 0 0 5 17 61 19
2019 PE 31 46 15 8 0 0 0 8 77 13
2018 PE 14 21 57 7 0 0 0 7 36 14
2017 PE 0 20 55 10 10 0 5 21 21 20
2014 PE 0 26 21 37 11 5 0 50 28 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 16 16 32 16 21 0 0 37 32 19
2019 PE 38 54 8 0 0 0 0 0 92 13
2018 PE 14 36 43 0 7 0 0 7 50 14
2017 PE 10 35 40 15 0 0 0 15 45 20
2014 PE 0 16 11 37 32 0 5 72 17 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 21 42 26 0 0 0 26 32 19
2019 PE 0 8 23 54 15 0 0 69 8 13
2018 PE 0 7 21 36 29 0 7 69 8 14
2017 PE 0 0 45 20 35 0 0 55 0 20
2014 PE 16 11 32 32 11 0 0 42 26 19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 5 26 32 21 16 0 0 37 32 19
2019 PE 8 23 54 15 0 0 0 15 31 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 26 5 5 5 5 0 83 11 19
2019 PE 31 46 8 0 0 15 0 91 0 13
2018 PE 36 43 7 7 0 0 7 85 8 14
2017 PE 25 20 15 20 0 10 10 56 25 20
2014 PE 21 26 11 11 26 0 5 50 39 19

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 84 5 5 0 5 0 0 89 5 19
2019 PE 69 23 8 0 0 0 0 92 0 13
2018 PE 57 36 0 7 0 0 0 93 7 14
2017 PE 69 15 0 15 0 0 0 85 15 20
2014 PE 26 47 5 5 16 0 0 74 21 19

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 72 22 6 0 0 0 0 94 0 18
2019 PE 85 15 0 0 0 0 0 100 0 13
2018 PE 71 21 0 7 0 0 0 93 7 14
2017 PE 66 24 5 5 0 0 0 90 5 20
2014 PE 42 32 0 11 16 0 0 74 26 19

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 11 11 0 5 0 0 84 5 19
2019 PE 85 8 8 0 0 0 0 92 0 13
2018 PE 64 29 0 7 0 0 0 93 7 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 68 11 21 0 0 0 0 79 0 19
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 11 5 0 5 0 0 89 5 19
2019 PE 69 23 8 0 0 0 0 92 0 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 16 16 0 11 0 0 74 11 19
2019 PE 31 54 0 15 0 0 0 85 15 13
2018 PE 43 43 7 7 0 0 0 86 7 14
2017 PE 29 40 10 5 15 0 0 69 20 20
2014 PE 26 26 21 11 16 0 0 53 26 19

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 68 16 5 0 11 0 0 84 11 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 26 5 5 5 0 0 84 11 19
2019 PE 54 23 15 8 0 0 0 77 8 13
2018 PE 64 21 14 0 0 0 0 86 0 14
2017 PE 29 40 15 10 5 0 0 69 15 20
2014 PE 37 21 16 5 16 0 5 61 22 19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 63 37 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 16 0 0 5 0 0 95 5 19

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 21 5 5 11 0 0 79 16 19
2019 PE 69 23 0 8 0 0 0 92 8 13
2018 PE 57 36 7 0 0 0 0 93 0 14
2017 PE 50 25 10 0 15 0 0 75 15 20
2014 PE 42 21 11 5 21 0 0 63 26 19
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 26 26 0 5 0 0 68 5 19
2019 PE 23 46 8 15 8 0 0 69 23 13
2018 PE 21 43 21 14 0 0 0 64 14 14
2017 PE 50 30 10 5 0 5 0 84 5 20
2014 PE 37 16 16 16 16 0 0 53 32 19

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 26 16 11 0 0 0 74 11 19
2019 PE 31 38 8 23 0 0 0 69 23 13
2018 PE 36 36 21 7 0 0 0 71 7 14
2017 PE 45 34 10 10 0 0 0 80 10 20
2014 PE 32 26 21 5 16 0 0 58 21 19

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 32 21 11 0 0 0 68 11 19
2019 PE 31 38 15 0 15 0 0 69 15 13
2018 PE 21 36 29 14 0 0 0 57 14 14
2017 PE 41 44 5 5 0 5 0 89 5 20
2014 PE 26 16 21 26 11 0 0 42 37 19

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 32 26 5 5 0 0 63 11 19
2019 PE 23 38 15 8 15 0 0 62 23 13
2018 PE 21 36 14 29 0 0 0 57 29 14
2017 PE 15 54 15 15 0 0 0 69 15 20
2014 PE 11 37 21 11 16 5 0 50 28 19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 37 26 5 0 0 0 68 5 19
2019 PE 69 15 8 8 0 0 0 85 8 13
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 21 11 5 0 5 0 83 6 19
2019 PE 31 54 8 8 0 0 0 85 8 13
2018 PE 36 43 7 7 0 7 0 85 8 14
2017 PE 45 29 15 5 5 0 0 75 10 20
2014 PE 32 42 11 5 11 0 0 74 16 19

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 16 47 16 11 11 0 0 63 21 19
2019 PE 15 31 23 15 15 0 0 46 31 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 58 11 0 0 0 0 89 0 19
2019 PE 38 46 8 8 0 0 0 85 8 13
2018 PE 50 36 7 7 0 0 0 86 7 14
2017 PE 56 24 10 10 0 0 0 80 10 20
2014 PE 58 21 11 11 0 0 0 79 11 19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 37 16 0 0 0 0 84 0 19
2019 PE 38 15 31 15 0 0 0 54 15 13
2018 PE 50 21 14 14 0 0 0 71 14 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 32 5 0 11 5 5 82 12 19
2019 PE 15 46 15 8 8 8 0 67 17 13
2018 PE 7 29 14 29 14 7 0 38 46 14
2017 PE 15 19 15 20 10 15 5 43 38 20
2014 PE 21 11 16 16 32 5 0 33 50 19

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 16 37 32 11 5 0 0 53 16 19
2019 PE 23 38 0 38 0 0 0 62 38 13
2018 PE 14 50 21 14 0 0 0 64 14 14
2017 PE 25 54 5 10 0 5 0 84 11 20
2014 PE 26 42 11 5 16 0 0 68 21 19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 16 11 21 16 0 0 53 37 19
2019 PE 23 38 15 15 8 0 0 62 23 13
2018 PE 7 29 14 21 21 0 7 38 46 14
2017 PE 10 35 5 20 15 4 10 53 41 20
2014 PE 11 21 26 16 26 0 0 32 42 19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 11 32 0 11 0 0 58 11 19
2019 PE 62 23 0 8 8 0 0 85 15 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 21 11 0 5 0 0 84 5 19
2019 PE 54 15 23 8 0 0 0 69 8 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 89 6 6 0 0 0 0 94 0 18
2019 PE 92 0 8 0 0 0 0 92 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 68 5 16 5 0 0 5 78 6 19
2019 PE 85 8 0 0 0 0 8 100 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 21 11 11 5 0 0 74 16 19
2019 PE 62 31 8 0 0 0 0 92 0 13
2018 PE 43 43 7 7 0 0 0 86 7 14
2017 PE 40 50 0 5 5 0 0 90 10 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 32 5 5 5 0 0 84 11 19
2019 PE 46 46 8 0 0 0 0 92 0 13
2018 PE 57 36 0 0 7 0 0 93 7 14
2017 PE 35 50 5 5 0 5 0 89 5 20
2014 PE 42 16 21 16 5 0 0 58 21 19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 37 0 0 5 0 0 95 5 19
2019 PE 46 38 15 0 0 0 0 85 0 13
2018 PE 43 36 7 0 7 7 0 85 8 14
2017 PE 55 29 5 5 0 5 0 89 5 20
2014 PE 32 32 11 16 5 5 0 67 22 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 33 6 6 0 0 0 89 6 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 32 0 0 5 0 0 95 5 19

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 37 11 0 0 0 0 89 0 19
2019 PE 62 31 8 0 0 0 0 92 0 13
2018 PE 57 43 0 0 0 0 0 100 0 14
2017 PE 60 29 0 10 0 0 0 90 10 20
2014 PE 53 16 11 0 21 0 0 68 21 19

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 37 11 11 5 0 0 74 16 19
2019 PE 46 23 23 8 0 0 0 69 8 13
2018 PE 29 50 7 7 7 0 0 79 14 14
2017 PE 35 45 10 10 0 0 0 80 10 20
2014 PE 37 16 16 11 21 0 0 53 32 19

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 37 11 11 5 0 0 74 16 19
2019 PE 54 15 15 15 0 0 0 69 15 13
2018 PE 29 50 7 7 7 0 0 79 14 14
2017 PE 50 30 5 15 0 0 0 80 15 20
2014 PE 37 26 11 5 21 0 0 63 26 19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 26 11 21 5 0 0 63 26 19
2019 PE 38 23 0 23 8 8 0 67 33 13
2018 PE 21 36 21 14 7 0 0 57 21 14
2017 PE 34 35 5 20 5 0 0 69 25 20
2014 PE 37 16 11 11 26 0 0 53 37 19
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PE 53 21 26 19
2019 PE 54 31 15 13
2018 PE 57 14 29 14
2017 PE 35 19 46 20
2014 PE 32 37 32 19

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PE 0 10 90 0 0 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PE 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 21 16 5 5 26 5 62 15 19
2019 PE 23 23 23 8 0 15 8 60 10 13
2018 PE 7 7 14 21 7 43 0 25 50 14
2017 PE 20 19 10 20 0 30 0 56 29 20
2014 PE 0 5 11 16 32 37 0 8 75 19

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 32 21 5 0 0 0 74 5 19
2019 PE 31 46 15 8 0 0 0 77 8 13
2018 PE 36 29 14 14 0 7 0 69 15 14
2017 PE 41 34 20 5 0 0 0 75 5 20
2014 PE 21 21 5 5 32 16 0 50 44 19
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 0 100 13
2018 PE 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 16 11 5 5 26 5 69 15 19
2019 PE 23 23 23 0 0 23 8 67 0 13
2018 PE 7 14 14 7 0 57 0 50 17 14
2017 PE 30 5 15 5 0 30 15 63 9 20
2014 PE 0 21 5 11 11 53 0 44 44 19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 32 21 0 0 0 0 79 0 19
2019 PE 31 54 15 0 0 0 0 85 0 13
2018 PE 36 21 36 0 0 7 0 62 0 14
2017 PE 45 20 15 10 0 10 0 72 11 20
2014 PE 21 32 5 0 16 26 0 71 21 19
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 21 11 5 0 0 0 84 5 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 21 21 5 0 0 0 74 5 19
2019 PE 15 38 23 23 0 0 0 54 23 13
2018 PE 36 21 21 7 14 0 0 57 21 14
2017 PE 45 20 15 15 0 0 5 69 15 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 11 26 21 32 0 0 21 53 19
2019 PE 0 23 31 15 31 0 0 23 46 13
2018 PE 7 0 64 21 7 0 0 7 29 14
2017 PE 10 10 55 25 0 0 0 20 25 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 16 26 32 11 16 0 0 42 26 19
2019 PE 23 23 23 8 23 0 0 46 31 13
2018 PE 14 64 14 7 0 0 0 79 7 14
2017 PE 40 29 20 5 5 0 0 69 10 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 5 21 16 21 37 0 0 26 58 19
2019 PE 8 8 15 23 46 0 0 15 69 13
2018 PE 0 29 36 29 7 0 0 29 36 14
2017 PE 5 30 45 10 5 0 4 37 16 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 21 11 16 21 0 0 53 37 19
2019 PE 15 23 38 8 15 0 0 38 23 13
2018 PE 29 21 36 7 0 0 7 54 8 14
2017 PE 35 20 15 15 0 0 15 65 18 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 5 21 16 16 0 0 47 32 19
2019 PE 15 46 8 15 15 0 0 62 31 13
2018 PE 36 36 21 7 0 0 0 71 7 14
2017 PE 40 45 5 5 5 0 0 85 10 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 26 21 21 11 5 0 16 56 19 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 21 32 0 5 0 0 63 5 19
2019 PE 31 54 15 0 0 0 0 85 0 13
2018 PE 36 50 0 14 0 0 0 86 14 14
2017 PE 55 20 15 5 0 0 4 79 5 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 21 37 21 11 0 0 32 32 19
2019 PE 23 38 8 23 8 0 0 62 31 13
2018 PE 29 36 21 7 7 0 0 64 14 14
2017 PE 31 29 20 15 0 0 4 63 16 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 21 11 21 5 0 0 63 26 19
2019 PE 38 31 23 8 0 0 0 69 8 13
2018 PE 36 36 29 0 0 0 0 71 0 14
2017 PE 40 25 10 10 10 0 4 68 21 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 28 11 0 6 0 0 83 6 18
2019 PE 54 8 31 8 0 0 0 62 8 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 11 32 11 11 0 0 47 21 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 11 16 21 21 32 0 0 26 53 19
2019 PE 31 23 38 8 0 0 0 54 8 13
2018 PE 43 29 14 0 14 0 0 71 14 14
2017 PE 46 19 10 10 10 0 4 68 21 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 26 42 26 5 0 0 0 68 5 19
2019 PE 58 17 17 0 8 0 0 75 8 12
2018 PE 71 7 14 0 7 0 0 79 7 14
2017 PE 69 10 10 0 5 0 5 84 5 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 26 21 21 11 0 0 47 32 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 21 16 0 5 0 0 79 5 19
2019 PE 77 15 0 0 0 0 8 100 0 13
2018 PE 93 7 0 0 0 0 0 100 0 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 84 5 11 0 0 0 0 89 0 19
2019 PE 92 0 0 8 0 0 0 92 8 13
2018 PE 93 7 0 0 0 0 0 100 0 14
2017 PE 70 10 5 5 0 0 10 89 6 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 0 16 11 0 0 0 74 11 19
2019 PE 54 31 15 0 0 0 0 85 0 13
2018 PE 57 21 14 7 0 0 0 79 7 14
2017 PE 50 25 15 0 5 0 4 79 5 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 5 5 11 0 0 0 84 11 19
2019 PE 62 23 15 0 0 0 0 85 0 13
2018 PE 57 29 7 0 0 0 7 92 0 14
2017 PE 50 20 5 10 5 0 10 77 17 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 5 11 0 0 0 5 89 0 19
2019 PE 46 8 8 8 0 0 31 78 11 13
2018 PE 29 29 0 7 0 0 36 89 11 14
2017 PE 30 20 15 0 0 0 34 77 0 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 16 5 5 0 0 0 89 5 19
2019 PE 77 8 15 0 0 0 0 85 0 13
2018 PE 86 7 0 0 0 0 7 100 0 14
2017 PE 75 15 0 0 0 0 10 100 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 84 11 0 5 0 0 0 95 5 19
2019 PE 100 0 0 0 0 0 0 100 0 13
2018 PE 93 7 0 0 0 0 0 100 0 14
2017 PE 81 10 0 0 0 0 10 100 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 26 26 32 11 5 0 0 53 16 19
2019 PE 46 31 15 8 0 0 0 77 8 13
2018 PE 57 36 0 0 7 0 0 93 7 14
2017 PE 40 36 15 0 5 0 4 79 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 42 16 16 5 0 0 63 21 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 5 21 37 26 11 0 0 26 37 19
2019 PE 0 38 38 8 15 0 0 38 23 13
2018 PE 7 29 50 14 0 0 0 36 14 14
2017 PE 5 39 36 15 5 0 0 44 20 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 26 32 11 11 0 0 21 47 19
2019 PE 23 15 31 15 15 0 0 31 38 13
2018 PE 0 29 36 14 21 0 0 36 29 14
2017 PE 5 15 55 15 10 0 0 25 20 20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 47 5 0 0 0 0 95 0 19
2019 PE 23 54 15 8 0 0 0 77 8 13
2018 PE 29 64 7 0 0 0 0 93 0 14
2017 PE 20 40 25 10 5 0 0 60 15 20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 26 21 0 0 0 0 79 0 19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 11 16 5 5 0 0 74 11 19

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 5 5 5 11 0 0 79 16 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 32 32 0 0 0 0 68 0 19
2019 PE 23 46 8 15 8 0 0 69 23 13
2018 PE 21 64 7 7 0 0 0 86 7 14
2017 PE 20 34 36 0 5 5 0 57 5 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 11 16 0 0 0 0 84 0 19

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 68 21 11 0 0 0 0 89 0 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 16 26 5 0 0 0 68 5 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 16 11 0 0 0 0 89 0 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 26 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 16 11 0 0 0 0 89 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 11 11 0 0 0 0 89 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 5 16 0 0 0 0 84 0 19
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 5 95 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 16 84 19
2019 PE 0 100 13
2017 PE 41 59 20
2014 PE 37 63 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 68 16 11 0 0 0 5 89 0 19
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 37 63 0 0 63 37 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 11 21 11 5 0 0 63 16 19
2019 PE 23 23 38 8 8 0 0 46 15 13
2018 PE 43 7 21 0 21 0 7 54 23 14
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