2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 48 5 16 6 0 0 73 23 62
2020 EC-03 21 41 7 17 14 0 0 62 31 29
2020 EC-04 20 67 7 7 0 0 0 87 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 82 13 3 2 0 0 0 95 2 62
2020 EC-03 86 7 3 3 0 0 0 93 3 29
2020 EC-04 80 20 0 0 0 0 0 100 0 15
2017 EC 77 14 2 3 3 0 2 92 6 66
2017 EC-03 80 11 3 3 3 0 0 91 6 35
2017 EC-04 62 23 0 8 8 0 0 85 15 13
2014 EC 78 16 2 2 2 0 2 95 4 58
2014 EC-02 80 10 10 0 0 0 0 90 0 10
2014 EC-03 88 8 0 4 0 0 0 96 4 25
2014 EC-04 50 40 0 0 10 0 0 90 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 50 5 15 3 0 2 77 18 62
2020 EC-03 24 41 3 24 7 0 0 66 31 29
2020 EC-04 20 67 7 7 0 0 0 87 7 15
2019 EC 36 22 5 18 16 0 2 59 35 55
2019 EC-03 29 23 3 26 19 0 0 52 45 31
2017 EC 41 23 8 17 12 0 0 64 29 66
2017 EC-03 32 26 6 20 17 0 0 57 37 35
2017 EC-04 46 31 0 15 8 0 0 77 23 13
2014 EC 33 31 10 10 16 0 0 64 26 58
2014 EC-02 50 40 0 0 10 0 0 90 10 10
2014 EC-03 24 24 8 20 24 0 0 48 44 25
2014 EC-04 50 30 20 0 0 0 0 80 0 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 23 39 7 23 8 0 0 62 31 61
2020 EC-03 14 38 3 31 14 0 0 52 45 29
2020 EC-04 36 50 14 0 0 0 0 86 0 14
2019 EC 16 33 15 22 15 0 0 49 36 55
2019 EC-03 10 26 16 26 23 0 0 35 48 31
2018 EC 23 38 10 13 16 0 0 61 29 69
2018 EC-03 9 36 6 24 24 0 0 45 48 33
2018 EC-04 17 58 8 0 17 0 0 75 17 12
2017 EC 29 30 7 18 15 0 0 59 33 66
2017 EC-03 17 37 6 23 17 0 0 54 40 35
2017 EC-04 31 23 15 8 23 0 0 54 31 13
2014 EC 16 43 12 9 19 0 2 60 28 58
2014 EC-02 30 50 10 0 0 0 10 89 0 10
2014 EC-03 8 40 8 20 24 0 0 48 44 25
2014 EC-04 10 40 20 0 30 0 0 50 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 40 11 11 2 0 0 76 13 62
2020 EC-03 24 48 7 21 0 0 0 72 21 29
2020 EC-04 33 53 7 7 0 0 0 87 7 15
2019 EC 31 44 13 7 5 0 0 75 13 55
2019 EC-03 32 32 16 13 6 0 0 65 19 31
2017 EC 56 26 8 6 5 0 0 82 11 66
2017 EC-03 43 37 11 6 3 0 0 80 9 35
2017 EC-04 62 15 0 15 8 0 0 77 23 13
2014 EC 43 40 7 9 2 0 0 83 10 58
2014 EC-02 70 20 0 10 0 0 0 90 10 10
2014 EC-03 36 44 8 12 0 0 0 80 12 25
2014 EC-04 30 50 0 10 10 0 0 80 20 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 39 11 11 3 0 0 74 15 62
2020 EC-03 24 41 10 17 7 0 0 66 24 29
2020 EC-04 60 33 0 7 0 0 0 93 7 15
2019 EC 36 33 9 15 7 0 0 69 22 55
2019 EC-03 32 29 6 23 10 0 0 61 32 31
2018 EC 36 30 9 16 7 1 0 68 24 69
2018 EC-03 30 24 18 21 6 0 0 55 27 33
2018 EC-04 42 33 0 8 17 0 0 75 25 12
2017 EC 43 27 12 9 9 0 0 70 18 66
2017 EC-03 29 40 11 14 6 0 0 69 20 35
2017 EC-04 62 15 0 0 23 0 0 77 23 13
2014 EC 40 27 14 10 9 0 0 67 19 58
2014 EC-02 40 20 20 10 10 0 0 60 20 10
2014 EC-03 44 20 16 12 8 0 0 64 20 25
2014 EC-04 20 60 0 0 20 0 0 80 20 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 46 48 2 3 2 0 0 93 5 61
2020 EC-03 39 57 4 0 0 0 0 96 0 28
2020 EC-04 67 33 0 0 0 0 0 100 0 15
2019 EC 45 36 9 7 2 0 0 82 9 55
2019 EC-03 45 35 13 3 3 0 0 81 6 31
2018 EC 38 39 10 7 6 0 0 77 13 69
2018 EC-03 33 36 15 6 9 0 0 70 15 33
2018 EC-04 25 50 8 17 0 0 0 75 17 12
2017 EC 53 27 12 6 2 0 0 80 8 66
2017 EC-03 46 26 17 9 3 0 0 71 11 35
2017 EC-04 38 46 8 8 0 0 0 85 8 13
2014 EC 50 29 7 10 3 0 0 79 14 58
2014 EC-02 30 50 10 0 10 0 0 80 10 10
2014 EC-03 56 28 4 12 0 0 0 84 12 25
2014 EC-04 40 50 0 0 10 0 0 90 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 32 15 19 8 0 0 58 27 62
2020 EC-03 17 38 14 21 10 0 0 55 31 29
2020 EC-04 27 27 13 33 0 0 0 53 33 15
2019 EC 29 25 9 20 16 0 0 55 36 55
2019 EC-03 23 26 10 23 19 0 0 48 42 31
2018 EC 21 35 12 15 18 0 0 56 32 68
2018 EC-03 13 34 13 16 25 0 0 47 41 32
2018 EC-04 25 25 8 25 17 0 0 50 42 12
2017 EC 23 38 17 11 12 0 0 61 23 66
2017 EC-03 11 40 20 17 11 0 0 51 29 35
2017 EC-04 15 54 15 0 15 0 0 69 15 13
2014 EC 29 36 12 19 3 0 0 65 22 58
2014 EC-02 30 40 10 20 0 0 0 70 20 10
2014 EC-03 36 28 12 24 0 0 0 64 24 25
2014 EC-04 20 50 10 10 10 0 0 70 20 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 44 3 19 3 0 0 74 23 62
2020 EC-03 21 45 3 24 7 0 0 66 31 29
2020 EC-04 33 60 0 7 0 0 0 93 7 15
2019 EC 35 35 15 9 6 0 0 70 15 54
2019 EC-03 29 42 13 13 3 0 0 71 16 31
2018 EC 26 38 13 13 10 0 0 64 23 69
2018 EC-03 18 33 18 18 12 0 0 52 30 33
2018 EC-04 25 50 8 8 8 0 0 75 17 12
2017 EC 33 44 8 11 5 0 0 77 15 66
2017 EC-03 26 54 3 11 6 0 0 80 17 35
2017 EC-04 23 46 8 15 8 0 0 69 23 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 36 52 5 5 2 0 0 89 7 61
2020 EC-03 24 59 7 7 3 0 0 83 10 29
2020 EC-04 50 50 0 0 0 0 0 100 0 14
2019 EC 49 44 5 2 0 0 0 93 2 55
2019 EC-03 48 45 3 3 0 0 0 94 3 31
2018 EC 38 41 13 1 6 0 0 79 7 68
2018 EC-03 30 42 18 3 6 0 0 73 9 33
2018 EC-04 36 36 9 0 18 0 0 73 18 11
2017 EC 47 36 11 6 0 0 0 83 6 66
2017 EC-03 43 37 11 9 0 0 0 80 9 35
2017 EC-04 31 54 8 8 0 0 0 85 8 13
2014 EC 54 26 10 7 3 0 0 79 10 58
2014 EC-02 60 20 10 0 10 0 0 80 10 10
2014 EC-03 52 24 16 8 0 0 0 76 8 25
2014 EC-04 40 60 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 25 46 10 10 10 0 0 70 20 61
2020 EC-03 7 55 14 14 10 0 0 62 24 29
2020 EC-04 43 43 0 14 0 0 0 86 14 14
2019 EC 31 29 13 9 18 0 0 60 27 55
2019 EC-03 23 35 13 10 19 0 0 58 29 31
2018 EC 22 35 12 16 14 1 0 57 31 69
2018 EC-03 21 24 15 21 18 0 0 45 39 33
2018 EC-04 8 50 8 25 8 0 0 58 33 12
2017 EC 27 39 11 6 17 0 0 67 23 66
2017 EC-03 20 46 9 11 14 0 0 66 26 35
2017 EC-04 15 46 15 0 23 0 0 62 23 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 53 40 6 0 0 0 0 94 0 62
2020 EC-03 48 48 3 0 0 0 0 97 0 29
2020 EC-04 60 33 7 0 0 0 0 93 0 15
2019 EC 65 28 6 0 2 0 0 93 2 54
2019 EC-03 68 23 10 0 0 0 0 90 0 31
2018 EC 59 34 7 0 0 0 0 93 0 68
2018 EC-03 56 34 9 0 0 0 0 91 0 32
2018 EC-04 75 17 8 0 0 0 0 92 0 12
2017 EC 67 27 0 3 3 0 0 94 6 66
2017 EC-03 60 31 0 6 3 0 0 91 9 35
2017 EC-04 54 38 0 0 8 0 0 92 8 13
2014 EC 78 14 5 2 2 0 0 91 3 58
2014 EC-02 90 0 10 0 0 0 0 90 0 10
2014 EC-03 88 8 4 0 0 0 0 96 0 25
2014 EC-04 70 30 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 42 8 21 3 0 0 68 24 62
2020 EC-03 14 55 0 28 3 0 0 69 31 29
2020 EC-04 33 27 7 33 0 0 0 60 33 15
2019 EC 22 42 11 13 13 0 0 64 25 55
2019 EC-03 16 39 16 13 16 0 0 55 29 31
2018 EC 25 28 19 22 6 0 0 53 28 68
2018 EC-03 15 33 21 27 3 0 0 48 30 33
2018 EC-04 17 33 17 17 17 0 0 50 33 12
2017 EC 22 41 8 17 11 2 0 64 28 65
2017 EC-03 18 35 12 21 12 3 0 54 33 34
2017 EC-04 15 54 8 15 8 0 0 69 23 13
2014 EC 26 33 10 17 14 0 0 59 31 58
2014 EC-02 40 0 40 20 0 0 0 40 20 10
2014 EC-03 20 36 8 16 20 0 0 56 36 25
2014 EC-04 0 60 0 20 20 0 0 60 40 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 45 8 8 8 0 0 76 16 62
2020 EC-03 21 48 10 10 10 0 0 69 21 29
2020 EC-04 33 53 0 7 7 0 0 87 13 15
2019 EC 35 25 27 7 5 0 0 60 13 55
2019 EC-03 32 23 32 3 10 0 0 55 13 31
2018 EC 35 23 22 13 6 0 1 59 19 69
2018 EC-03 27 24 24 15 9 0 0 52 24 33
2018 EC-04 33 17 25 17 8 0 0 50 25 12
2017 EC 36 32 18 3 9 2 0 69 12 66
2017 EC-03 31 34 20 3 9 3 0 68 12 35
2017 EC-04 23 31 23 8 15 0 0 54 23 13
2014 EC 43 31 14 7 5 0 0 74 12 58
2014 EC-02 50 30 10 0 10 0 0 80 10 10
2014 EC-03 40 36 12 8 4 0 0 76 12 25
2014 EC-04 20 40 10 20 10 0 0 60 30 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 20 53 7 17 3 0 0 73 20 60
2020 EC-03 11 54 14 18 4 0 0 64 21 28
2020 EC-04 27 53 0 20 0 0 0 80 20 15
2019 EC 19 50 12 12 8 0 0 69 19 52
2019 EC-03 11 54 14 7 14 0 0 64 21 28
2018 EC 26 20 20 14 19 0 0 46 33 69
2018 EC-03 18 21 18 15 27 0 0 39 42 33
2018 EC-04 25 25 17 17 17 0 0 50 33 12
2017 EC 32 32 18 9 8 2 0 65 17 66
2017 EC-03 23 43 11 11 9 3 0 68 21 35
2017 EC-04 15 31 31 15 8 0 0 46 23 13
2014 EC 31 38 12 10 9 0 0 69 19 58
2014 EC-02 50 20 20 0 10 0 0 70 10 10
2014 EC-03 24 36 12 20 8 0 0 60 28 25
2014 EC-04 0 70 10 0 20 0 0 70 20 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 40 47 6 5 2 0 0 87 6 62
2020 EC-03 24 59 10 3 3 0 0 83 7 29
2020 EC-04 60 40 0 0 0 0 0 100 0 15
2019 EC 53 29 16 0 2 0 0 82 2 55
2019 EC-03 55 19 23 0 3 0 0 74 3 31
2018 EC 41 39 16 0 4 0 0 80 4 69
2018 EC-03 36 30 27 0 6 0 0 67 6 33
2018 EC-04 33 58 8 0 0 0 0 92 0 12
2017 EC 49 41 9 2 0 0 0 89 2 66
2017 EC-03 49 37 11 3 0 0 0 86 3 35
2017 EC-04 23 62 15 0 0 0 0 85 0 13
2014 EC 45 38 5 7 5 0 0 83 12 58
2014 EC-02 50 30 0 10 10 0 0 80 20 10
2014 EC-03 44 44 4 8 0 0 0 88 8 25
2014 EC-04 40 50 0 10 0 0 0 90 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 28 25 23 8 0 2 43 32 61
2020 EC-03 11 18 39 25 7 0 0 29 32 28
2020 EC-04 13 60 7 20 0 0 0 73 20 15
2019 EC 15 44 28 4 7 0 2 60 11 54
2019 EC-03 13 48 23 3 13 0 0 61 16 31
2018 EC 30 28 25 9 6 0 3 60 15 69
2018 EC-03 24 30 30 3 12 0 0 55 15 33
2018 EC-04 25 33 25 17 0 0 0 58 17 12
2017 EC 27 44 15 8 6 0 0 71 14 66
2017 EC-03 26 46 14 9 6 0 0 71 14 35
2017 EC-04 23 38 23 8 8 0 0 62 15 13
2014 EC 24 33 29 5 9 0 0 57 14 58
2014 EC-02 20 50 30 0 0 0 0 70 0 10
2014 EC-03 28 28 24 8 12 0 0 56 20 25
2014 EC-04 30 10 40 10 10 0 0 40 20 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 8 23 40 24 5 0 0 29 31 62
2020 EC-03 14 28 45 10 3 0 0 14 41 29
2020 EC-04 0 13 47 27 13 0 0 40 13 15
2019 EC 13 25 38 20 2 2 0 22 39 55
2019 EC-03 19 29 29 19 3 0 0 23 48 31
2018 EC 10 18 40 16 10 3 3 28 30 68
2018 EC-03 13 16 31 22 13 3 3 37 30 32
2018 EC-04 17 25 42 17 0 0 0 17 42 12
2017 EC 8 20 35 15 18 0 4 35 29 66
2017 EC-03 9 17 29 20 20 0 6 43 27 35
2017 EC-04 15 15 54 8 8 0 0 15 31 13
2014 EC 7 17 41 17 16 0 2 33 25 58
2014 EC-02 10 0 60 10 20 0 0 30 10 10
2014 EC-03 4 20 44 20 12 0 0 32 24 25
2014 EC-04 10 20 50 20 0 0 0 20 30 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 8 15 18 33 23 0 3 58 24 61
2020 EC-03 7 24 17 31 21 0 0 52 31 29
2020 EC-04 7 13 13 47 20 0 0 67 20 15
2019 EC 16 20 27 25 9 0 2 35 37 55
2019 EC-03 23 19 29 19 6 0 3 27 43 31
2018 EC 9 28 19 14 22 4 4 40 40 69
2018 EC-03 12 30 15 12 24 6 0 39 45 33
2018 EC-04 8 17 8 42 8 0 17 60 30 12
2017 EC 12 11 23 20 26 5 3 50 25 65
2017 EC-03 14 8 23 23 29 3 0 53 23 35
2017 EC-04 15 8 31 15 23 8 0 42 25 13
2014 EC 12 9 28 31 17 3 0 50 21 58
2014 EC-02 0 10 20 30 40 0 0 70 10 10
2014 EC-03 12 8 32 32 16 0 0 48 20 25
2014 EC-04 20 0 40 20 0 20 0 25 25 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 2 16 34 28 15 2 3 45 19 61
2020 EC-03 4 11 36 25 18 4 4 46 15 28
2020 EC-04 0 20 47 27 7 0 0 33 20 15
2019 EC 7 13 31 38 9 0 2 48 20 55
2019 EC-03 10 13 26 39 10 0 3 50 23 31
2018 EC 9 12 35 22 15 1 6 40 22 68
2018 EC-03 12 15 27 24 15 3 3 42 29 33
2018 EC-04 0 9 64 18 0 0 9 20 10 11
2017 EC 8 9 35 21 18 3 6 43 18 66
2017 EC-03 6 9 31 32 14 0 8 50 16 35
2017 EC-04 8 15 54 8 15 0 0 23 23 13
2014 EC 16 22 24 26 9 0 3 36 39 58
2014 EC-02 20 0 40 20 20 0 0 40 20 10
2014 EC-03 12 24 24 32 8 0 0 40 36 25
2014 EC-04 10 30 40 20 0 0 0 20 40 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 2 13 52 27 3 2 2 32 15 62
2020 EC-03 0 17 55 21 0 3 3 22 19 29
2020 EC-04 0 7 53 33 7 0 0 40 7 15
2019 EC 6 11 46 22 13 0 2 36 17 54
2019 EC-03 7 10 50 20 13 0 0 33 17 30
2018 EC 6 12 36 32 12 0 3 45 18 69
2018 EC-03 6 9 39 39 6 0 0 45 15 33
2018 EC-04 8 25 33 25 0 0 8 27 36 12
2017 EC 9 15 29 24 18 2 3 44 25 66
2017 EC-03 9 11 31 23 20 3 3 46 21 35
2017 EC-04 15 23 46 8 8 0 0 15 38 13
2014 EC 5 5 43 31 16 0 0 47 10 58
2014 EC-02 0 0 40 30 30 0 0 60 0 10
2014 EC-03 4 0 44 44 8 0 0 52 4 25
2014 EC-04 20 10 40 20 10 0 0 30 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 32 23 16 10 0 0 26 52 62
2020 EC-03 21 38 17 17 7 0 0 24 59 29
2020 EC-04 13 27 27 20 13 0 0 33 40 15
2019 EC 29 27 25 7 11 0 0 18 56 55
2019 EC-03 42 16 26 10 6 0 0 16 58 31
2018 EC 28 22 26 13 9 1 1 22 51 69
2018 EC-03 39 12 27 15 6 0 0 21 52 33
2018 EC-04 25 17 33 25 0 0 0 25 42 12
2017 EC 17 20 27 15 14 0 7 31 39 66
2017 EC-03 14 14 26 23 17 0 6 42 30 35
2017 EC-04 8 23 46 8 0 0 15 9 36 13
2014 EC 19 31 24 14 12 0 0 26 50 58
2014 EC-02 10 40 10 30 10 0 0 40 50 10
2014 EC-03 28 16 32 16 8 0 0 24 44 25
2014 EC-04 20 40 20 0 20 0 0 20 60 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 10 15 21 27 21 2 5 52 26 62
2020 EC-03 10 21 34 21 10 3 0 32 32 29
2020 EC-04 7 7 13 40 33 0 0 73 13 15
2019 EC 27 13 18 29 11 0 2 41 41 55
2019 EC-03 39 13 26 19 3 0 0 23 52 31
2018 EC 13 18 19 22 22 1 4 47 33 68
2018 EC-03 28 13 9 25 25 0 0 50 41 32
2018 EC-04 0 25 33 25 8 8 0 36 27 12
2017 EC 12 11 30 12 20 6 9 38 27 66
2017 EC-03 17 17 17 11 26 3 8 42 39 35
2017 EC-04 8 8 31 31 8 8 8 45 18 13
2014 EC 9 14 17 34 21 0 5 58 24 58
2014 EC-02 0 30 20 40 10 0 0 50 30 10
2014 EC-03 16 12 12 36 24 0 0 60 28 25
2014 EC-04 0 0 20 40 20 0 20 75 0 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 5 13 44 19 16 0 3 37 18 62
2020 EC-03 3 14 48 14 17 0 3 32 18 29
2020 EC-04 7 20 27 33 7 0 7 43 29 15
2019 EC 7 22 33 16 18 2 2 36 30 55
2019 EC-03 10 26 26 19 16 0 3 37 37 31
2018 EC 9 17 33 16 16 4 4 35 29 69
2018 EC-03 15 12 30 18 18 6 0 39 29 33
2018 EC-04 0 33 50 0 8 8 0 9 36 12
2017 EC 12 14 23 15 21 8 7 43 30 66
2017 EC-03 11 20 17 12 26 9 6 43 37 35
2017 EC-04 8 8 46 23 0 8 8 27 18 13
2014 EC 7 19 36 22 9 3 3 33 28 58
2014 EC-02 0 20 30 30 20 0 0 50 20 10
2014 EC-03 4 20 40 24 12 0 0 36 24 25
2014 EC-04 10 10 40 20 0 20 0 25 25 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 6 34 48 6 5 0 0 11 40 62
2020 EC-03 14 31 48 3 3 0 0 7 45 29
2020 EC-04 0 40 53 7 0 0 0 7 40 15
2019 EC 18 35 25 18 4 0 0 22 53 55
2019 EC-03 23 39 29 6 3 0 0 10 61 31
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 34 19 13 13 2 2 53 27 62
2020 EC-03 3 38 21 17 17 3 0 43 36 29
2020 EC-04 27 40 13 13 0 0 7 71 14 15
2019 EC 20 20 13 19 17 9 2 46 40 54
2019 EC-03 17 13 23 27 17 3 0 31 45 30
2018 EC 10 28 22 16 16 9 0 41 35 69
2018 EC-03 9 21 21 24 21 3 0 31 47 33
2018 EC-04 8 33 17 17 17 8 0 45 36 12
2017 EC 18 27 20 14 15 5 2 48 31 66
2017 EC-03 6 34 23 14 17 6 0 42 33 35
2017 EC-04 15 31 0 15 23 8 8 55 45 13
2014 EC 22 33 22 7 12 2 2 57 20 58
2014 EC-02 40 0 30 10 10 10 0 44 22 10
2014 EC-03 16 36 36 0 12 0 0 52 12 25
2014 EC-04 20 40 10 10 20 0 0 60 30 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 35 8 10 13 3 0 68 23 62
2020 EC-03 17 41 7 10 21 3 0 61 32 29
2020 EC-04 40 40 7 13 0 0 0 80 13 15
2019 EC 25 29 7 22 15 2 0 56 37 55
2019 EC-03 23 26 10 29 13 0 0 48 42 31
2018 EC 23 26 10 19 19 1 1 51 39 69
2018 EC-03 15 21 6 24 30 0 3 38 56 33
2018 EC-04 17 42 17 8 8 8 0 64 18 12
2017 EC 29 30 8 21 9 3 0 61 31 66
2017 EC-03 14 34 9 26 11 6 0 51 39 35
2017 EC-04 23 38 15 8 15 0 0 62 23 13
2014 EC 28 47 7 5 12 2 0 76 17 58
2014 EC-02 40 20 20 10 10 0 0 60 20 10
2014 EC-03 20 56 8 4 8 4 0 79 13 25
2014 EC-04 30 50 0 0 20 0 0 80 20 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 34 5 13 10 0 0 73 23 62
2020 EC-03 24 38 7 14 17 0 0 62 31 29
2020 EC-04 53 27 0 20 0 0 0 80 20 15
2019 EC 33 31 7 22 6 0 0 65 28 54
2019 EC-03 30 27 7 30 7 0 0 57 37 30
2018 EC 32 34 10 15 9 0 0 66 24 68
2018 EC-03 24 27 18 21 9 0 0 52 30 33
2018 EC-04 27 36 0 18 18 0 0 64 36 11
2017 EC 36 38 6 15 3 2 0 75 18 66
2017 EC-03 23 43 9 23 0 3 0 68 24 35
2017 EC-04 46 38 0 8 8 0 0 85 15 13
2014 EC 33 43 5 16 3 0 0 76 19 58
2014 EC-02 30 30 20 20 0 0 0 60 20 10
2014 EC-03 24 56 0 20 0 0 0 80 20 25
2014 EC-04 40 10 10 20 20 0 0 50 40 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 28 46 13 8 5 0 0 74 13 61
2020 EC-03 14 59 14 10 3 0 0 72 14 29
2020 EC-04 33 53 7 7 0 0 0 87 7 15
2019 EC 31 49 11 2 7 0 0 80 9 55
2019 EC-03 23 58 13 0 6 0 0 81 6 31
2018 EC 28 39 16 7 7 1 1 69 15 69
2018 EC-03 24 36 27 6 6 0 0 61 12 33
2018 EC-04 25 50 0 17 8 0 0 75 25 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 31 19 10 3 3 0 67 13 62
2020 EC-03 24 34 14 14 7 7 0 63 22 29
2020 EC-04 33 40 20 7 0 0 0 73 7 15
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 29 13 8 5 2 2 73 13 62
2020 EC-03 38 31 14 7 7 3 0 71 14 29
2020 EC-04 47 33 13 7 0 0 0 80 7 15
2019 EC 47 24 15 4 5 4 2 75 10 55
2019 EC-03 52 13 23 6 3 3 0 67 10 31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 39 2 8 8 2 0 82 17 61
2020 EC-03 36 39 0 14 7 4 0 78 22 28
2020 EC-04 47 40 7 7 0 0 0 87 7 15
2019 EC 40 31 13 7 9 0 0 71 16 55
2019 EC-03 32 29 16 10 13 0 0 61 23 31
2018 EC 36 26 13 13 10 1 0 63 24 69
2018 EC-03 24 27 15 18 12 3 0 53 31 33
2018 EC-04 25 33 17 8 17 0 0 58 25 12
2017 EC 38 20 14 18 8 0 3 59 27 66
2017 EC-03 32 17 20 23 3 0 6 52 27 35
2017 EC-04 31 31 8 23 8 0 0 62 31 13
2014 EC 43 26 14 5 12 0 0 69 17 58
2014 EC-02 30 20 10 0 40 0 0 50 40 10
2014 EC-03 52 20 20 4 4 0 0 72 8 25
2014 EC-04 30 30 10 20 10 0 0 60 30 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 40 34 11 6 6 2 0 75 13 62
2020 EC-03 41 31 7 7 10 3 0 75 18 29
2020 EC-04 33 40 27 0 0 0 0 73 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 27 11 13 6 2 2 68 20 62
2020 EC-03 34 24 7 21 7 3 3 63 30 29
2020 EC-04 40 33 20 7 0 0 0 73 7 15
2019 EC 36 35 7 9 11 0 2 72 20 55
2019 EC-03 26 42 10 13 10 0 0 68 23 31
2018 EC 35 28 14 7 12 3 1 65 20 69
2018 EC-03 24 27 12 12 15 6 3 57 30 33
2018 EC-04 33 17 25 8 17 0 0 50 25 12
2017 EC 39 18 8 11 20 3 1 60 32 66
2017 EC-03 34 11 14 14 17 6 3 50 34 35
2017 EC-04 31 31 0 15 23 0 0 62 38 13
2014 EC 43 21 12 12 9 3 0 66 21 58
2014 EC-02 20 10 20 20 20 10 0 33 44 10
2014 EC-03 44 24 12 16 4 0 0 68 20 25
2014 EC-04 20 20 20 10 20 10 0 44 33 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 35 65 62
2020 EC-03 28 72 29
2020 EC-04 33 67 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 58 19 10 2 0 5 6 87 2 62
2020 EC-03 55 17 7 3 0 7 10 88 4 29
2020 EC-04 60 27 13 0 0 0 0 87 0 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 51 30 3 10 5 2 0 82 15 61
2020 EC-03 43 29 0 14 11 4 0 74 26 28
2020 EC-04 53 33 7 7 0 0 0 87 7 15
2019 EC 47 31 7 9 5 0 0 78 15 55
2019 EC-03 42 32 10 10 6 0 0 74 16 31
2018 EC 46 22 14 9 9 0 0 68 17 69
2018 EC-03 33 30 15 12 9 0 0 64 21 33
2018 EC-04 33 25 17 8 17 0 0 58 25 12
2017 EC 47 21 9 11 12 0 0 68 23 66
2017 EC-03 43 26 14 9 9 0 0 69 17 35
2017 EC-04 38 23 8 8 23 0 0 62 31 13
2014 EC 52 24 14 5 3 2 0 77 9 58
2014 EC-02 40 20 20 10 0 10 0 67 11 10
2014 EC-03 60 20 16 4 0 0 0 80 4 25
2014 EC-04 20 30 20 10 20 0 0 50 30 10
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 33 34 10 10 8 5 0 71 19 61
2020 EC-03 25 32 14 14 11 4 0 59 26 28
2020 EC-04 40 40 7 13 0 0 0 80 13 15
2019 EC 24 35 15 11 9 7 0 63 22 55
2019 EC-03 26 32 16 13 10 3 0 60 23 31
2018 EC 35 30 14 9 6 6 0 69 15 69
2018 EC-03 36 27 15 9 6 6 0 68 16 33
2018 EC-04 8 50 8 17 8 8 0 64 27 12
2017 EC 30 29 15 9 8 8 2 65 18 66
2017 EC-03 29 26 17 9 11 6 3 59 22 35
2017 EC-04 8 46 8 15 8 15 0 64 27 13
2014 EC 40 28 17 9 3 3 0 70 13 58
2014 EC-02 50 20 20 0 0 10 0 78 0 10
2014 EC-03 32 28 24 8 4 4 0 63 13 25
2014 EC-04 20 30 10 30 10 0 0 50 40 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 40 11 15 8 2 0 66 23 62
2020 EC-03 21 41 3 21 14 0 0 62 34 29
2020 EC-04 27 40 27 7 0 0 0 67 7 15
2019 EC 27 35 9 13 16 0 0 62 29 55
2019 EC-03 35 26 3 16 19 0 0 61 35 31
2018 EC 32 26 10 13 16 1 0 60 30 68
2018 EC-03 31 25 13 9 22 0 0 56 31 32
2018 EC-04 17 8 8 42 17 8 0 27 64 12
2017 EC 29 33 11 11 15 2 0 63 26 66
2017 EC-03 26 29 11 14 17 3 0 56 32 35
2017 EC-04 15 54 8 8 15 0 0 69 23 13
2014 EC 27 33 19 12 9 0 0 60 21 58
2014 EC-02 40 40 10 10 0 0 0 80 10 10
2014 EC-03 20 32 24 12 12 0 0 52 24 25
2014 EC-04 10 30 20 20 20 0 0 40 40 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 41 11 20 8 2 0 60 28 61
2020 EC-03 11 39 7 29 14 0 0 50 43 28
2020 EC-04 20 40 27 13 0 0 0 60 13 15
2019 EC 15 26 15 19 17 9 0 45 39 54
2019 EC-03 20 10 13 27 20 10 0 33 52 30
2018 EC 26 21 10 22 16 4 0 49 40 68
2018 EC-03 21 21 6 27 21 3 0 44 50 33
2018 EC-04 17 8 17 33 17 8 0 27 55 12
2017 EC 18 33 11 15 17 6 0 55 34 66
2017 EC-03 14 34 9 20 17 6 0 52 39 35
2017 EC-04 8 31 0 15 31 15 0 45 55 13
2014 EC 26 24 14 19 12 5 0 53 33 58
2014 EC-02 50 10 20 10 0 10 0 67 11 10
2014 EC-03 24 28 16 20 12 0 0 52 32 25
2014 EC-04 10 20 20 20 20 10 0 33 44 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 29 13 18 15 2 0 54 33 62
2020 EC-03 10 28 10 28 24 0 0 38 52 29
2020 EC-04 33 33 20 7 7 0 0 67 13 15
2019 EC 9 33 16 11 29 2 0 43 41 55
2019 EC-03 13 23 10 13 39 3 0 37 53 31
2018 EC 19 26 17 19 16 3 0 46 36 69
2018 EC-03 15 21 12 27 18 6 0 39 48 33
2018 EC-04 17 25 17 17 25 0 0 42 42 12
2017 EC 17 26 15 18 20 3 0 44 40 65
2017 EC-03 15 26 6 24 24 6 0 44 50 34
2017 EC-04 8 38 23 8 23 0 0 46 31 13
2014 EC 19 28 21 17 12 2 0 48 30 57
2014 EC-02 20 30 30 0 10 10 0 56 11 10
2014 EC-03 21 13 21 29 17 0 0 33 46 24
2014 EC-04 10 40 20 20 10 0 0 50 30 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 10 11 6 6 15 10 68 17 62
2020 EC-03 28 10 10 10 10 14 17 55 30 29
2020 EC-04 60 13 13 7 0 7 0 79 7 15
2019 EC 33 16 9 7 11 18 5 64 24 55
2019 EC-03 29 16 6 6 13 19 10 64 27 31
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 40 15 13 5 2 0 67 18 62
2020 EC-03 14 45 14 21 7 0 0 59 28 29
2020 EC-04 33 47 13 0 7 0 0 80 7 15
2019 EC 22 39 19 7 9 4 0 63 17 54
2019 EC-03 20 27 23 13 10 7 0 50 25 30
2018 EC 26 42 14 9 9 0 0 68 17 69
2018 EC-03 21 30 24 15 9 0 0 52 24 33
2018 EC-04 25 42 8 8 17 0 0 67 25 12
2017 EC 32 30 18 6 11 3 0 64 17 66
2017 EC-03 26 31 23 9 9 3 0 59 18 35
2017 EC-04 23 31 8 8 31 0 0 54 38 13
2014 EC 31 40 17 9 2 2 0 72 11 58
2014 EC-02 30 60 10 0 0 0 0 90 0 10
2014 EC-03 24 44 16 8 4 4 0 71 13 25
2014 EC-04 20 40 30 10 0 0 0 60 10 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 31 15 26 10 2 0 49 36 62
2020 EC-03 7 21 17 38 17 0 0 28 55 29
2020 EC-04 20 53 13 7 7 0 0 73 13 15
2019 EC 9 25 24 16 18 7 0 37 37 55
2019 EC-03 6 23 16 19 26 10 0 32 50 31

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 21 44 19 8 5 3 0 67 13 62
2020 EC-03 14 45 21 10 3 7 0 63 15 29
2020 EC-04 27 47 27 0 0 0 0 73 0 15
2019 EC 28 31 19 11 11 0 0 59 22 54
2019 EC-03 32 26 16 10 16 0 0 58 26 31
2018 EC 32 35 10 7 10 3 3 71 18 69
2018 EC-03 36 27 9 15 12 0 0 64 27 33
2018 EC-04 25 50 0 0 17 0 8 82 18 12
2017 EC 33 33 12 11 6 2 3 70 17 66
2017 EC-03 29 37 6 20 6 0 3 68 26 35
2017 EC-04 38 38 8 0 15 0 0 77 15 13
2014 EC 36 38 12 5 3 3 2 78 9 58
2014 EC-02 40 30 10 0 10 10 0 78 11 10
2014 EC-03 32 36 16 12 0 4 0 71 13 25
2014 EC-04 30 30 20 0 10 0 10 67 11 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 27 31 8 3 3 0 57 12 62
2020 EC-03 17 28 34 10 7 3 0 46 18 29
2020 EC-04 33 40 27 0 0 0 0 73 0 15
2019 EC 32 34 15 8 11 0 0 66 19 53
2019 EC-03 24 41 14 10 10 0 0 66 21 29
2018 EC 30 41 13 7 9 0 0 71 16 69
2018 EC-03 24 39 12 15 9 0 0 64 24 33
2018 EC-04 33 50 8 0 8 0 0 83 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 8 27 22 25 12 5 2 38 39 60
2020 EC-03 7 28 10 38 17 0 0 34 55 29
2020 EC-04 8 31 31 15 8 8 0 42 25 13
2019 EC 11 24 20 18 24 4 0 36 43 55
2019 EC-03 13 10 26 19 29 3 0 23 50 31
2018 EC 18 24 13 19 18 6 1 45 40 67
2018 EC-03 19 16 10 23 23 10 0 39 50 31
2018 EC-04 8 33 8 33 17 0 0 42 50 12
2017 EC 15 22 18 14 15 12 3 44 35 65
2017 EC-03 9 20 17 11 23 14 6 36 43 35
2017 EC-04 8 17 17 25 8 25 0 33 44 12
2014 EC 12 21 24 24 9 10 0 37 37 58
2014 EC-02 20 40 20 10 0 10 0 67 11 10
2014 EC-03 12 20 20 32 8 8 0 35 43 25
2014 EC-04 0 10 20 40 10 20 0 13 63 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 34 13 27 10 2 0 49 38 62
2020 EC-03 3 38 10 38 10 0 0 41 48 29
2020 EC-04 13 33 27 27 0 0 0 47 27 15
2019 EC 13 25 9 22 27 4 0 40 51 55
2019 EC-03 13 19 10 19 35 3 0 33 57 31
2018 EC 20 14 23 13 26 3 0 36 40 69
2018 EC-03 15 9 24 15 33 3 0 25 50 33
2018 EC-04 17 25 25 8 25 0 0 42 33 12
2017 EC 17 24 15 17 23 5 0 43 41 66
2017 EC-03 11 23 20 14 26 6 0 36 42 35
2017 EC-04 8 31 15 15 31 0 0 38 46 13
2014 EC 21 25 16 16 21 2 0 46 38 57
2014 EC-02 30 50 0 10 10 0 0 80 20 10
2014 EC-03 13 8 21 25 29 4 0 22 57 24
2014 EC-04 20 30 20 0 30 0 0 50 30 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 8 29 11 18 34 0 0 37 52 62
2020 EC-03 0 31 3 24 41 0 0 31 66 29
2020 EC-04 13 33 13 20 20 0 0 47 40 15
2019 EC 7 16 4 27 42 4 0 25 72 55
2019 EC-03 6 13 3 39 39 0 0 19 77 31
2018 EC 9 13 7 26 39 1 4 23 69 69
2018 EC-03 12 12 3 24 45 0 3 25 72 33
2018 EC-04 8 8 8 25 50 0 0 17 75 12
2017 EC 14 20 9 14 38 3 3 35 55 66
2017 EC-03 14 11 14 9 48 3 0 26 59 35
2017 EC-04 8 31 0 23 38 0 0 38 62 13
2014 EC 14 19 11 16 39 0 2 34 55 57
2014 EC-02 30 30 10 10 20 0 0 60 30 10
2014 EC-03 17 21 4 17 42 0 0 38 58 24
2014 EC-04 0 10 20 20 50 0 0 10 70 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 47 31 10 3 5 0 5 81 8 62
2020 EC-03 38 31 17 3 10 0 0 69 14 29
2020 EC-04 47 33 7 0 0 0 13 92 0 15
2019 EC 55 25 7 2 7 0 4 83 9 55
2019 EC-03 45 26 10 3 10 0 6 76 14 31

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 35 21 5 8 0 3 65 13 62
2020 EC-03 24 28 24 10 10 0 3 54 21 29
2020 EC-04 20 53 13 0 7 0 7 79 7 15
2019 EC 25 33 11 11 20 0 0 58 31 55
2019 EC-03 26 29 13 3 29 0 0 55 32 31

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 79 8 2 2 2 3 5 95 4 62
2020 EC-03 86 3 0 0 3 7 0 96 4 29
2020 EC-04 60 27 0 0 0 0 13 100 0 15
2019 EC 69 7 2 4 2 11 5 91 7 55
2019 EC-03 77 0 0 3 3 10 6 92 8 31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 73 19 3 2 0 0 3 95 2 62
2020 EC-03 83 14 3 0 0 0 0 97 0 29
2020 EC-04 53 40 0 0 0 0 7 100 0 15
2019 EC 72 6 4 2 2 4 11 91 4 54
2019 EC-03 81 0 0 3 3 0 13 93 7 31

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 47 11 13 6 3 0 68 20 62
2020 EC-03 14 41 17 10 14 3 0 57 25 29
2020 EC-04 20 67 7 7 0 0 0 87 7 15
2019 EC 20 38 13 16 13 0 0 58 29 55
2019 EC-03 16 35 13 16 19 0 0 52 35 31
2018 EC 20 32 17 16 10 3 1 55 27 69
2018 EC-03 18 36 15 18 12 0 0 55 30 33
2018 EC-04 17 25 8 33 8 8 0 45 45 12
2017 EC 23 24 17 14 15 7 0 51 31 66
2017 EC-03 14 23 20 14 20 8 0 41 37 35
2017 EC-04 15 38 15 0 23 8 0 58 25 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 44 11 11 3 6 0 72 16 62
2020 EC-03 17 41 10 14 7 10 0 65 23 29
2020 EC-04 27 60 7 7 0 0 0 87 7 15
2019 EC 31 33 15 9 9 2 0 66 19 54
2019 EC-03 27 33 17 13 7 3 0 62 21 30
2018 EC 41 37 7 6 6 3 0 80 12 68
2018 EC-03 44 28 9 13 6 0 0 72 19 32
2018 EC-04 33 50 8 0 8 0 0 83 8 12
2017 EC 33 38 15 8 5 0 2 72 12 66
2017 EC-03 26 37 17 14 6 0 0 63 20 35
2017 EC-04 23 46 15 0 8 0 8 75 8 13
2014 EC 50 29 12 3 3 2 0 81 7 58
2014 EC-02 70 20 0 10 0 0 0 90 10 10
2014 EC-03 52 20 20 0 4 4 0 75 4 25
2014 EC-04 20 50 10 10 10 0 0 70 20 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 23 52 13 5 3 3 0 78 8 61
2020 EC-03 11 57 18 7 4 4 0 70 11 28
2020 EC-04 27 60 7 7 0 0 0 87 7 15
2019 EC 38 34 15 4 4 6 0 76 8 53
2019 EC-03 35 32 19 6 3 3 0 70 10 31
2018 EC 35 42 12 0 6 6 0 82 6 69
2018 EC-03 36 33 21 0 9 0 0 70 9 33
2018 EC-04 33 58 0 0 8 0 0 92 8 12
2017 EC 36 27 20 3 6 3 5 69 10 66
2017 EC-03 34 26 20 3 9 6 3 66 13 35
2017 EC-04 23 46 8 0 8 0 15 82 9 13
2014 EC 44 26 18 4 5 2 2 73 9 57
2014 EC-02 50 20 20 0 0 10 0 78 0 10
2014 EC-03 54 17 21 4 4 0 0 71 8 24
2014 EC-04 20 30 20 10 10 0 10 56 22 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 40 23 3 2 3 0 72 5 62
2020 EC-03 21 48 21 3 3 3 0 71 7 29
2020 EC-04 33 33 20 7 0 7 0 71 7 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 31 16 5 8 5 2 69 14 62
2020 EC-03 17 45 17 0 17 3 0 64 18 29
2020 EC-04 47 27 20 7 0 0 0 73 7 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 47 37 6 6 3 0 0 84 10 62
2020 EC-03 38 34 14 7 7 0 0 72 14 29
2020 EC-04 60 33 0 7 0 0 0 93 7 15
2019 EC 36 35 5 15 9 0 0 71 24 55
2019 EC-03 32 29 6 23 10 0 0 61 32 31
2018 EC 40 37 10 6 7 0 0 76 13 68
2018 EC-03 38 28 19 6 9 0 0 66 16 32
2018 EC-04 42 42 0 8 8 0 0 83 17 12
2017 EC 38 44 8 5 6 0 0 82 11 66
2017 EC-03 31 43 9 9 9 0 0 74 17 35
2017 EC-04 31 54 8 0 8 0 0 85 8 13
2014 EC 58 32 4 4 4 0 0 89 7 57
2014 EC-02 70 20 0 0 10 0 0 90 10 10
2014 EC-03 58 33 4 4 0 0 0 92 4 24
2014 EC-04 30 60 0 0 10 0 0 90 10 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 35 15 15 3 0 0 68 18 62
2020 EC-03 24 45 10 14 7 0 0 69 21 29
2020 EC-04 40 33 13 13 0 0 0 73 13 15
2019 EC 29 35 7 15 15 0 0 64 29 55
2019 EC-03 23 35 3 19 19 0 0 58 39 31
2018 EC 25 32 15 13 15 0 0 57 28 68
2018 EC-03 21 33 3 21 21 0 0 55 42 33
2018 EC-04 18 36 27 9 9 0 0 55 18 11
2017 EC 29 34 17 9 11 0 0 63 20 65
2017 EC-03 24 29 18 15 15 0 0 53 29 34
2017 EC-04 23 38 31 0 8 0 0 62 8 13
2014 EC 42 28 9 16 5 0 0 70 21 57
2014 EC-02 30 50 0 10 10 0 0 80 20 10
2014 EC-03 50 17 13 21 0 0 0 67 21 24
2014 EC-04 20 50 0 20 10 0 0 70 30 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 36 34 15 10 5 0 0 70 15 61
2020 EC-03 31 34 14 14 7 0 0 66 21 29
2020 EC-04 47 27 13 7 7 0 0 73 13 15
2019 EC 29 33 7 16 13 2 0 63 30 55
2019 EC-03 26 29 6 19 19 0 0 55 39 31
2018 EC 28 32 12 15 13 0 0 60 28 68
2018 EC-03 24 30 6 24 15 0 0 55 39 33
2018 EC-04 27 18 27 9 18 0 0 45 27 11
2017 EC 29 38 14 5 14 0 0 68 18 65
2017 EC-03 24 35 12 9 21 0 0 59 29 34
2017 EC-04 23 46 15 0 15 0 0 69 15 13
2014 EC 40 30 5 19 5 0 0 70 25 57
2014 EC-02 50 40 0 0 10 0 0 90 10 10
2014 EC-03 46 17 8 29 0 0 0 63 29 24
2014 EC-04 10 70 0 10 10 0 0 80 20 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 37 32 13 11 3 3 0 72 15 62
2020 EC-03 24 41 10 14 7 3 0 68 21 29
2020 EC-04 53 27 7 7 0 7 0 86 7 15
2019 EC 35 27 13 9 13 4 0 64 23 55
2019 EC-03 32 32 10 6 19 0 0 65 26 31
2018 EC 29 30 13 7 19 1 0 60 26 69
2018 EC-03 27 24 18 6 21 3 0 53 28 33
2018 EC-04 33 33 0 17 17 0 0 67 33 12
2017 EC 34 22 13 11 13 8 0 61 25 64
2017 EC-03 27 27 9 18 15 6 0 56 34 34
2017 EC-04 38 15 23 0 15 8 0 58 17 13
2014 EC 39 30 7 12 9 4 0 71 22 57
2014 EC-02 50 20 10 10 10 0 0 70 20 10
2014 EC-03 42 25 0 25 4 4 0 70 30 24
2014 EC-04 20 50 10 0 10 10 0 78 11 10
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EC 10 52 39 62
2020 EC-03 10 48 41 29
2020 EC-04 13 60 27 15
2019 EC 13 44 43 54
2019 EC-03 13 39 48 31
2018 EC 15 34 51 68
2018 EC-03 12 33 55 33
2018 EC-04 18 36 45 11
2017 EC 9 53 38 66
2017 EC-03 11 52 37 35
2017 EC-04 8 38 54 13
2014 EC 18 51 31 57
2014 EC-02 20 60 20 10
2014 EC-03 17 42 42 24
2014 EC-04 20 60 20 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EC 0 0 70 0 10 20 10
2014 EC 30 10 50 10 9999 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 11 89 62
2019 EC 19 81 54
2019 EC-03 19 81 31
2018 EC 14 86 69
2018 EC-03 21 79 33

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10
2018 EC 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 50 50 10

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 50 50 10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10
2018 EC 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10
2018 EC 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 50 50 10
2018 EC 50 50 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EC 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 11 16 21 13 11 21 6 38 33 62
2020 EC-03 10 10 17 14 17 24 7 30 45 29
2020 EC-04 7 20 27 7 7 20 13 40 20 15
2019 EC 11 7 20 15 18 27 2 26 46 55
2019 EC-03 13 6 16 13 29 23 0 25 54 31
2018 EC 6 12 19 13 12 31 6 29 40 67
2018 EC-03 9 13 16 16 19 25 3 30 48 32
2018 EC-04 0 17 17 17 8 33 8 29 43 12
2017 EC 11 15 15 8 12 26 14 42 33 66
2017 EC-03 14 11 14 9 14 26 11 41 36 35
2017 EC-04 0 8 31 8 8 38 8 14 29 13
2014 EC 14 19 26 11 5 23 2 44 21 57
2014 EC-02 10 30 20 10 0 20 10 57 14 10
2014 EC-03 21 8 33 17 4 17 0 35 25 24
2014 EC-04 20 20 10 10 10 30 0 57 29 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 27 23 10 6 10 0 57 18 62
2020 EC-03 24 28 14 17 10 7 0 56 30 29
2020 EC-04 20 33 27 0 7 13 0 62 8 15
2019 EC 20 29 16 15 11 7 2 54 28 55
2019 EC-03 23 23 13 19 16 6 0 48 38 31
2018 EC 25 28 19 12 7 7 1 58 21 68
2018 EC-03 21 24 15 21 12 6 0 48 35 33
2018 EC-04 25 25 33 8 8 0 0 50 17 12
2017 EC 26 30 18 5 9 11 2 64 16 66
2017 EC-03 29 20 23 6 11 9 3 55 19 35
2017 EC-04 8 31 23 0 8 31 0 56 11 13
2014 EC 23 30 18 16 4 11 0 59 22 57
2014 EC-02 30 20 30 10 0 10 0 56 11 10
2014 EC-03 21 38 13 25 0 4 0 61 26 24
2014 EC-04 30 20 10 10 10 20 0 63 25 10
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 8 92 62
2018 EC 9 91 69

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 11 13 24 6 10 27 8 38 25 62
2020 EC-03 10 10 14 10 10 34 10 38 38 29
2020 EC-04 7 20 20 0 13 27 13 44 22 15
2019 EC 11 13 18 9 5 38 5 42 26 55
2019 EC-03 13 10 16 10 6 39 6 41 29 31
2018 EC 12 12 29 1 6 33 7 39 12 69
2018 EC-03 12 12 30 0 9 30 6 38 14 33
2018 EC-04 17 17 25 0 8 25 8 50 13 12
2017 EC 12 15 21 6 5 30 11 46 18 66
2017 EC-03 14 14 23 9 3 29 9 46 18 35
2017 EC-04 8 15 15 0 8 46 8 50 17 13
2014 EC 16 21 28 0 5 25 5 52 8 57
2014 EC-02 20 20 20 0 10 20 10 57 14 10
2014 EC-03 17 25 33 0 0 21 4 56 0 24
2014 EC-04 10 30 20 0 20 20 0 50 25 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 27 26 5 5 11 0 60 11 62
2020 EC-03 24 31 17 7 7 14 0 64 16 29
2020 EC-04 20 33 33 0 7 7 0 57 7 15
2019 EC 24 25 16 9 4 18 4 63 16 55
2019 EC-03 32 19 16 10 3 16 3 64 16 31
2018 EC 30 20 28 3 7 10 1 57 11 69
2018 EC-03 30 12 27 6 12 12 0 48 21 33
2018 EC-04 25 25 42 0 8 0 0 50 8 12
2017 EC 32 23 20 5 3 14 5 67 9 66
2017 EC-03 29 14 26 9 3 14 6 54 14 35
2017 EC-04 23 31 15 0 8 23 0 70 10 13
2014 EC 31 30 19 0 7 11 2 70 8 57
2014 EC-02 30 30 20 0 10 10 0 67 11 10
2014 EC-03 33 38 21 0 0 8 0 77 0 24
2014 EC-04 30 30 10 0 20 10 0 67 22 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 37 23 11 15 0 0 52 26 62
2020 EC-03 17 24 31 14 14 0 0 41 28 29
2020 EC-04 7 47 13 20 13 0 0 53 33 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 27 31 19 15 8 0 0 58 23 62
2020 EC-03 21 28 24 14 14 0 0 48 28 29
2020 EC-04 33 40 7 20 0 0 0 73 20 15
2019 EC 18 22 36 15 9 0 0 40 24 55
2019 EC-03 16 19 35 16 13 0 0 35 29 31
2018 EC 9 28 33 13 17 0 0 36 30 69
2018 EC-03 9 24 36 12 18 0 0 33 30 33
2018 EC-04 8 42 25 8 17 0 0 50 25 12
2017 EC 18 22 18 28 14 0 0 40 41 65
2017 EC-03 26 21 15 26 12 0 0 47 38 34
2017 EC-04 15 31 31 15 8 0 0 46 23 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 6 35 27 18 0 0 19 45 62
2020 EC-03 7 3 28 34 28 0 0 10 62 29
2020 EC-04 13 20 53 13 0 0 0 33 13 15
2019 EC 9 17 35 26 13 0 0 26 39 54
2019 EC-03 3 20 30 27 20 0 0 23 47 30
2018 EC 20 13 25 17 25 0 0 33 42 69
2018 EC-03 18 6 27 15 33 0 0 24 48 33
2018 EC-04 8 17 33 17 25 0 0 25 42 12
2017 EC 15 20 27 21 17 0 0 35 38 66
2017 EC-03 14 14 37 20 14 0 0 29 34 35
2017 EC-04 0 38 15 23 23 0 0 38 46 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 31 28 18 8 0 0 46 26 61
2020 EC-03 7 28 24 28 14 0 0 34 41 29
2020 EC-04 20 47 20 13 0 0 0 67 13 15
2019 EC 16 40 22 11 7 0 4 58 19 55
2019 EC-03 13 39 26 13 10 0 0 52 23 31
2018 EC 23 28 26 12 10 0 1 51 22 69
2018 EC-03 21 30 27 15 6 0 0 52 21 33
2018 EC-04 8 17 33 8 25 0 8 27 36 12
2017 EC 27 27 23 12 9 0 2 55 22 66
2017 EC-03 17 34 31 9 6 0 3 53 15 35
2017 EC-04 15 31 23 8 23 0 0 46 31 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 13 13 27 21 26 0 0 26 47 62
2020 EC-03 7 10 17 28 38 0 0 17 66 29
2020 EC-04 20 27 33 7 13 0 0 47 20 15
2019 EC 7 13 31 20 29 0 0 20 49 55
2019 EC-03 6 13 19 16 45 0 0 19 61 31
2018 EC 21 13 19 15 32 0 0 34 47 68
2018 EC-03 22 6 22 13 38 0 0 28 50 32
2018 EC-04 8 25 25 8 33 0 0 33 42 12
2017 EC 17 24 23 12 23 0 2 42 35 66
2017 EC-03 20 23 26 3 26 0 3 44 29 35
2017 EC-04 8 23 31 15 23 0 0 31 38 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 29 26 8 10 0 2 56 18 62
2020 EC-03 17 17 31 14 17 0 3 36 32 29
2020 EC-04 27 33 40 0 0 0 0 60 0 15
2019 EC 29 33 11 13 9 0 5 65 23 55
2019 EC-03 26 29 6 23 13 0 3 57 37 31
2018 EC 44 12 21 9 9 0 6 59 19 68
2018 EC-03 45 3 12 15 18 0 6 52 35 33
2018 EC-04 17 33 42 0 0 0 8 55 0 12
2017 EC 41 26 15 6 8 2 3 70 14 66
2017 EC-03 37 23 14 9 9 3 6 66 19 35
2017 EC-04 31 31 31 0 8 0 0 62 8 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 19 31 23 15 13 0 0 50 27 62
2020 EC-03 7 28 24 21 21 0 0 34 41 29
2020 EC-04 27 33 20 13 7 0 0 60 20 15
2019 EC 22 33 22 15 9 0 0 55 24 55
2019 EC-03 16 29 23 19 13 0 0 45 32 31
2018 EC 23 26 25 16 10 0 0 49 26 69
2018 EC-03 18 21 27 18 15 0 0 39 33 33
2018 EC-04 17 33 25 17 8 0 0 50 25 12
2017 EC 18 43 23 11 5 0 0 62 15 65
2017 EC-03 17 43 26 6 9 0 0 60 14 35
2017 EC-04 23 38 15 23 0 0 0 62 23 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 34 13 10 8 0 5 68 19 62
2020 EC-03 24 28 14 17 7 0 10 58 27 29
2020 EC-04 20 33 20 7 20 0 0 53 27 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 21 40 27 5 6 0 0 61 11 62
2020 EC-03 14 38 34 7 7 0 0 52 14 29
2020 EC-04 33 33 27 7 0 0 0 67 7 15
2019 EC 31 35 13 9 13 0 0 65 22 55
2019 EC-03 29 29 6 16 19 0 0 58 35 31
2018 EC 26 29 26 13 6 0 0 55 19 69
2018 EC-03 24 30 21 18 6 0 0 55 24 33
2018 EC-04 8 17 42 25 8 0 0 25 33 12
2017 EC 33 28 19 12 8 0 0 61 20 64
2017 EC-03 26 37 17 9 11 0 0 63 20 35
2017 EC-04 25 25 33 17 0 0 0 50 17 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 18 33 33 15 2 0 0 51 16 61
2020 EC-03 7 38 31 21 3 0 0 45 24 29
2020 EC-04 29 43 21 7 0 0 0 71 7 14
2019 EC 22 31 25 15 7 0 0 53 22 55
2019 EC-03 23 23 32 13 10 0 0 45 23 31
2018 EC 26 29 19 22 4 0 0 55 26 69
2018 EC-03 33 21 15 27 3 0 0 55 30 33
2018 EC-04 8 25 33 25 8 0 0 33 33 12
2017 EC 38 29 15 12 5 0 0 68 17 65
2017 EC-03 40 26 11 17 6 0 0 66 23 35
2017 EC-04 23 46 15 8 8 0 0 69 15 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 31 39 19 6 5 0 0 69 11 62
2020 EC-03 21 38 21 10 10 0 0 59 21 29
2020 EC-04 53 33 13 0 0 0 0 87 0 15
2019 EC 35 24 29 4 9 0 0 58 13 55
2019 EC-03 32 19 32 3 13 0 0 52 16 31
2018 EC 26 32 25 10 6 0 1 59 16 69
2018 EC-03 30 24 27 18 0 0 0 55 18 33
2018 EC-04 8 25 33 8 25 0 0 33 33 12
2017 EC 37 31 15 12 5 0 0 68 17 65
2017 EC-03 40 31 14 9 6 0 0 71 14 35
2017 EC-04 31 15 31 15 8 0 0 46 23 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 31 16 15 6 0 0 63 21 62
2020 EC-03 21 31 17 24 7 0 0 52 31 29
2020 EC-04 40 33 20 7 0 0 0 73 7 15
2019 EC 33 24 20 9 15 0 0 56 24 55
2019 EC-03 26 19 29 3 23 0 0 45 26 31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 24 32 24 16 3 0 0 56 19 62
2020 EC-03 24 34 28 14 0 0 0 59 14 29
2020 EC-04 13 33 33 13 7 0 0 47 20 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 26 32 26 8 8 0 0 58 16 62
2020 EC-03 31 31 21 10 7 0 0 62 17 29
2020 EC-04 13 47 27 13 0 0 0 60 13 15
2019 EC 35 41 11 7 4 0 2 77 11 54
2019 EC-03 43 33 13 3 7 0 0 77 10 30
2018 EC 30 35 20 10 1 1 1 67 12 69
2018 EC-03 39 27 24 6 3 0 0 67 9 33
2018 EC-04 8 42 17 25 0 8 0 55 27 12
2017 EC 43 34 20 2 2 0 0 77 3 65
2017 EC-03 43 31 20 3 3 0 0 74 6 35
2017 EC-04 31 46 23 0 0 0 0 77 0 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 35 37 23 5 0 0 0 73 5 62
2020 EC-03 34 38 24 3 0 0 0 72 3 29
2020 EC-04 27 40 27 7 0 0 0 67 7 15
2019 EC 45 22 16 7 9 0 0 67 16 55
2019 EC-03 48 13 19 10 10 0 0 61 19 31
2018 EC 48 16 19 10 7 0 0 64 17 69
2018 EC-03 48 9 21 15 6 0 0 58 21 33
2018 EC-04 33 17 25 8 17 0 0 50 25 12
2017 EC 52 30 9 8 2 0 0 82 9 66
2017 EC-03 54 26 11 6 3 0 0 80 9 35
2017 EC-04 38 46 8 8 0 0 0 85 8 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 21 39 21 13 5 0 0 61 18 61
2020 EC-03 21 38 17 17 7 0 0 59 24 29
2020 EC-04 14 50 21 14 0 0 0 64 14 14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 63 19 16 0 2 0 0 82 2 62
2020 EC-03 69 17 14 0 0 0 0 86 0 29
2020 EC-04 47 27 27 0 0 0 0 73 0 15
2019 EC 73 9 9 4 0 2 4 87 4 55
2019 EC-03 77 3 13 3 0 0 3 83 3 31
2018 EC 64 14 9 4 4 0 4 82 9 69
2018 EC-03 67 9 9 9 6 0 0 76 15 33
2018 EC-04 42 33 8 0 8 0 8 82 9 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 77 15 3 2 3 0 0 92 5 60
2020 EC-03 79 7 4 4 7 0 0 86 11 28
2020 EC-04 80 20 0 0 0 0 0 100 0 15
2019 EC 64 18 7 5 4 0 2 83 9 55
2019 EC-03 61 16 10 10 3 0 0 77 13 31
2018 EC 59 12 10 13 1 0 4 74 15 69
2018 EC-03 55 9 15 18 0 0 3 66 19 33
2018 EC-04 33 17 8 17 8 0 17 60 30 12
2017 EC 62 21 3 8 5 2 0 85 12 66
2017 EC-03 57 23 3 9 6 3 0 82 15 35
2017 EC-04 62 23 0 15 0 0 0 85 15 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 56 23 6 3 11 0 0 79 15 62
2020 EC-03 48 24 7 3 17 0 0 72 21 29
2020 EC-04 73 13 13 0 0 0 0 87 0 15
2019 EC 55 27 9 5 4 0 0 82 9 55
2019 EC-03 52 26 10 10 3 0 0 77 13 31
2018 EC 33 35 17 7 4 0 3 70 12 69
2018 EC-03 27 27 30 6 9 0 0 55 15 33
2018 EC-04 25 42 8 17 0 0 8 73 18 12
2017 EC 43 38 12 3 2 0 2 83 5 65
2017 EC-03 40 37 14 6 3 0 0 77 9 35
2017 EC-04 31 46 15 0 0 0 8 83 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 63 21 6 2 6 0 2 85 8 62
2020 EC-03 59 21 3 3 14 0 0 79 17 29
2020 EC-04 67 20 13 0 0 0 0 87 0 15
2019 EC 58 11 20 5 5 0 0 69 11 55
2019 EC-03 58 6 23 10 3 0 0 65 13 31
2018 EC 48 22 17 3 7 0 3 72 10 69
2018 EC-03 48 12 27 6 6 0 0 61 12 33
2018 EC-04 25 42 17 0 8 0 8 73 9 12
2017 EC 65 11 11 3 6 3 2 79 10 66
2017 EC-03 69 6 14 0 9 3 0 76 9 35
2017 EC-04 46 23 8 8 8 0 8 75 17 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 61 3 3 2 2 0 29 91 5 62
2020 EC-03 62 0 7 0 3 0 28 86 5 29
2020 EC-04 53 13 0 7 0 0 27 91 9 15
2019 EC 47 9 4 0 4 0 36 89 6 55
2019 EC-03 55 6 3 0 3 0 32 90 5 31
2018 EC 36 4 3 3 1 0 52 85 9 69
2018 EC-03 30 3 3 3 3 0 58 79 14 33
2018 EC-04 17 17 8 8 0 0 50 67 17 12
2017 EC 54 14 2 2 0 2 28 96 2 65
2017 EC-03 53 15 0 0 0 3 29 100 0 34
2017 EC-04 46 15 8 8 0 0 23 80 10 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 71 16 5 2 0 0 6 93 2 62
2020 EC-03 76 21 0 0 0 0 3 100 0 29
2020 EC-04 60 20 13 0 0 0 7 86 0 15
2019 EC 65 22 5 2 2 0 4 91 4 55
2019 EC-03 65 23 10 0 0 0 3 90 0 31
2018 EC 68 7 12 1 0 0 12 85 2 68
2018 EC-03 76 6 12 3 0 0 3 84 3 33
2018 EC-04 25 17 25 0 0 0 33 63 0 12
2017 EC 69 18 6 2 0 2 3 92 2 65
2017 EC-03 71 18 9 0 0 3 0 91 0 34
2017 EC-04 54 23 8 8 0 0 8 83 8 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 81 8 2 6 2 0 2 90 8 62
2020 EC-03 76 14 3 3 0 0 3 93 4 29
2020 EC-04 93 0 0 7 0 0 0 93 7 15
2019 EC 81 4 4 4 4 2 2 88 8 54
2019 EC-03 87 0 3 3 3 0 3 90 7 30
2018 EC 61 17 12 1 3 0 6 83 5 69
2018 EC-03 73 12 12 0 3 0 0 85 3 33
2018 EC-04 33 17 25 8 0 0 17 60 10 12
2017 EC 74 17 0 2 0 3 5 98 2 66
2017 EC-03 80 9 0 3 0 6 3 97 3 35
2017 EC-04 62 31 0 0 0 0 8 100 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 23 15 3 5 0 2 77 8 61
2020 EC-03 50 21 11 7 7 0 4 74 15 28
2020 EC-04 60 13 27 0 0 0 0 73 0 15
2019 EC 58 27 9 2 2 0 2 87 4 55
2019 EC-03 61 26 10 0 3 0 0 87 3 31
2018 EC 43 37 16 1 1 0 1 81 3 68
2018 EC-03 48 24 21 3 3 0 0 73 6 33
2018 EC-04 25 58 17 0 0 0 0 83 0 12
2017 EC 47 30 14 3 3 0 3 80 6 66
2017 EC-03 51 26 17 6 0 0 0 77 6 35
2017 EC-04 23 46 8 0 8 0 15 82 9 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 47 19 5 0 0 0 76 5 62
2020 EC-03 31 34 31 3 0 0 0 66 3 29
2020 EC-04 7 67 20 7 0 0 0 73 7 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 5 21 55 13 6 0 0 26 19 62
2020 EC-03 3 10 48 28 10 0 0 14 38 29
2020 EC-04 0 53 47 0 0 0 0 53 0 15
2019 EC 5 20 53 11 11 0 0 25 22 55
2019 EC-03 6 10 55 16 13 0 0 16 29 31
2018 EC 9 20 46 13 10 0 1 29 24 69
2018 EC-03 9 12 42 24 12 0 0 21 36 33
2018 EC-04 0 25 58 0 17 0 0 25 17 12
2017 EC 12 20 36 24 6 0 2 32 31 66
2017 EC-03 14 20 31 23 9 0 3 35 32 35
2017 EC-04 0 8 62 23 8 0 0 8 31 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 15 29 44 11 2 0 0 13 44 62
2020 EC-03 24 45 28 3 0 0 0 3 69 29
2020 EC-04 0 20 53 27 0 0 0 27 20 15
2019 EC 18 18 53 5 5 0 0 11 36 55
2019 EC-03 29 23 39 6 3 0 0 10 52 31
2018 EC 19 20 45 9 7 0 0 16 39 69
2018 EC-03 30 27 30 6 6 0 0 12 58 33
2018 EC-04 17 17 67 0 0 0 0 0 33 12
2017 EC 11 27 33 17 11 0 2 28 38 66
2017 EC-03 14 29 26 20 9 0 3 29 44 35
2017 EC-04 8 23 54 15 0 0 0 15 31 13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 43 43 8 3 2 2 0 87 5 61
2020 EC-03 29 46 14 7 4 0 0 75 11 28
2020 EC-04 60 40 0 0 0 0 0 100 0 15
2019 EC 30 33 20 9 7 0 0 63 17 54
2019 EC-03 26 32 19 13 10 0 0 58 23 31
2018 EC 33 39 12 13 1 1 0 74 15 69
2018 EC-03 24 39 12 24 0 0 0 64 24 33
2018 EC-04 33 42 17 0 8 0 0 75 8 12
2017 EC 34 23 11 12 15 5 0 60 29 65
2017 EC-03 26 20 14 17 17 6 0 49 36 35
2017 EC-04 33 42 0 0 17 8 0 82 18 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 43 7 5 3 2 0 85 8 61
2020 EC-03 25 46 11 11 7 0 0 71 18 28
2020 EC-04 53 40 7 0 0 0 0 93 0 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 34 28 5 13 15 5 0 66 29 61
2020 EC-03 21 31 3 21 17 7 0 56 41 29
2020 EC-04 53 33 7 7 0 0 0 87 7 15

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 40 35 10 2 5 8 0 82 7 62
2020 EC-03 28 41 3 3 10 14 0 80 16 29
2020 EC-04 67 20 13 0 0 0 0 87 0 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 32 29 18 13 6 2 0 62 20 62
2020 EC-03 17 24 24 21 14 0 0 41 34 29
2020 EC-04 53 33 0 7 0 7 0 93 7 15
2019 EC 15 27 18 20 16 4 0 43 38 55
2019 EC-03 10 19 26 19 23 3 0 30 43 31
2018 EC 26 26 17 19 9 3 0 54 28 69
2018 EC-03 21 21 15 24 15 3 0 44 41 33
2018 EC-04 17 42 25 8 8 0 0 58 17 12
2017 EC 18 29 20 14 15 5 0 49 30 66
2017 EC-03 14 31 17 14 17 6 0 48 33 35
2017 EC-04 23 31 23 0 23 0 0 54 23 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 39 55 5 0 0 2 0 95 0 62
2020 EC-03 34 55 10 0 0 0 0 90 0 29
2020 EC-04 40 60 0 0 0 0 0 100 0 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 52 42 0 5 0 2 0 95 5 62
2020 EC-03 38 52 0 10 0 0 0 90 10 29
2020 EC-04 67 33 0 0 0 0 0 100 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 41 41 8 8 0 2 0 83 8 61
2020 EC-03 34 41 10 14 0 0 0 76 14 29
2020 EC-04 47 47 7 0 0 0 0 93 0 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 50 28 10 5 2 3 2 82 7 60
2020 EC-03 36 29 14 11 4 4 4 69 15 28
2020 EC-04 60 27 13 0 0 0 0 87 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 69 10 2 3 0 15 2 94 4 62
2020 EC-03 52 14 0 7 0 24 3 90 10 29
2020 EC-04 87 13 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 63 32 2 2 2 0 0 95 3 60
2020 EC-03 50 43 4 4 0 0 0 93 4 28
2020 EC-04 80 20 0 0 0 0 0 100 0 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 48 33 2 3 11 3 0 83 15 61
2020 EC-03 34 38 3 3 14 7 0 78 19 29
2020 EC-04 73 20 0 7 0 0 0 93 7 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 57 34 2 5 2 0 0 92 7 61
2020 EC-03 41 45 3 10 0 0 0 86 10 29
2020 EC-04 73 27 0 0 0 0 0 100 0 15
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 8 92 62
2020 EC-03 7 93 29
2020 EC-04 7 93 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 19 81 62
2020 EC-03 10 90 29
2020 EC-04 33 67 15
2019 EC 18 82 55
2019 EC-03 19 81 31
2017 EC 29 71 66
2017 EC-03 26 74 35
2017 EC-04 69 31 13
2014 EC 9 91 58

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 42 58 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 100 0 12
2019 EC 70 30 10
2017 EC 74 26 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 42 58 0 0 0 0 0 100 0 12
2017 EC 29 57 0 14 0 0 0 86 14 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 40 39 6 2 6 3 3 84 9 62
2020 EC-03 24 52 7 0 10 7 0 81 11 29
2020 EC-04 67 20 7 0 0 0 7 93 0 15
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 29 44 26 2 60 40 62
2020 EC-03 31 38 28 3 55 45 29
2020 EC-04 20 67 13 0 77 23 15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EC 17 83 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 6 6 22 28 33 0 6 12 65 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 0 0 11 11 78 0 0 0 89 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EC 45 15 11 6 8 3 11 70 17 62
2020 EC-03 48 14 10 10 10 3 3 67 22 29
2020 EC-04 67 27 0 0 0 0 7 100 0 15
2019 EC 30 26 11 7 17 0 9 61 27 54
2019 EC-03 29 26 13 6 16 0 10 61 25 31
2018 EC 41 13 12 13 12 1 9 60 27 69
2018 EC-03 45 3 18 9 18 0 6 52 29 33
2018 EC-04 25 25 8 8 8 0 25 67 22 12
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