2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 45 2 19 1 0 0 78 20 130
2020 CR-04 38 43 5 14 0 0 0 81 14 21
2020 CR-05 32 45 2 20 1 0 0 77 21 102

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 16 2 0 2 0 1 96 2 129
2020 CR-04 86 14 0 0 0 0 0 100 0 21
2020 CR-05 78 16 3 0 2 0 1 95 2 101
2017 CR 77 15 4 2 1 0 1 93 3 151
2017 CR-04 68 20 4 4 0 0 4 92 4 25
2017 CR-05 79 13 4 2 1 0 1 93 3 120
2014 CR 75 17 2 5 1 1 0 92 6 151
2014 CR-04 69 13 0 13 6 0 0 81 19 16
2014 CR-05 75 17 2 4 1 1 0 93 5 126

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 36 8 13 4 0 0 75 17 130
2020 CR-04 38 29 24 10 0 0 0 67 10 21
2020 CR-05 39 37 5 14 5 0 0 76 19 102
2019 CR 35 41 8 14 2 0 0 77 15 111
2019 CR-04 43 57 0 0 0 0 0 100 0 14
2019 CR-05 33 42 8 16 1 0 0 74 17 86
2017 CR 32 44 7 11 5 0 0 77 16 151
2017 CR-04 35 36 24 4 0 0 0 72 4 25
2017 CR-05 30 47 4 13 5 0 0 77 18 120
2014 CR 45 37 5 7 5 0 0 82 13 151
2014 CR-04 25 63 0 13 0 0 0 88 13 16
2014 CR-05 46 34 6 7 6 0 0 80 13 126

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 35 15 14 10 0 1 60 24 130
2020 CR-04 48 29 10 0 14 0 0 76 14 21
2020 CR-05 22 34 17 17 10 0 1 56 27 102
2019 CR 16 35 14 22 12 0 1 51 34 112
2019 CR-04 29 36 29 7 0 0 0 64 7 14
2019 CR-05 14 34 14 24 14 0 0 48 38 87
2018 CR 16 44 8 22 8 0 2 61 31 132
2018 CR-04 35 35 10 15 0 0 5 74 16 20
2018 CR-05 10 48 8 22 11 0 0 58 34 98
2017 CR 17 36 17 19 11 0 0 53 30 150
2017 CR-04 24 35 24 8 10 0 0 59 17 25
2017 CR-05 14 37 15 22 12 0 0 51 34 119
2014 CR 19 38 13 19 11 0 0 57 30 151
2014 CR-04 13 44 19 6 19 0 0 56 25 16
2014 CR-05 19 37 13 21 10 0 0 56 31 126

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 38 12 12 5 0 0 72 16 128
2020 CR-04 38 33 24 0 5 0 0 71 5 21
2020 CR-05 33 38 10 14 5 0 0 71 19 100
2019 CR 37 29 18 14 3 0 0 66 16 111
2019 CR-04 31 38 23 8 0 0 0 69 8 13
2019 CR-05 37 29 16 16 2 0 0 66 18 87
2017 CR 37 47 9 4 3 0 0 83 7 150
2017 CR-04 44 32 16 4 4 0 0 76 8 25
2017 CR-05 34 49 8 4 4 0 0 84 8 119
2014 CR 45 43 5 5 1 0 0 88 7 150
2014 CR-04 31 50 13 6 0 0 0 81 6 16
2014 CR-05 48 40 5 6 2 0 0 88 7 125

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 34 14 9 8 0 0 70 16 129
2020 CR-04 52 10 19 10 10 0 0 62 19 21
2020 CR-05 34 37 14 8 8 0 0 70 16 101
2019 CR 26 38 14 12 9 1 0 65 21 111
2019 CR-04 14 57 14 7 7 0 0 71 14 14
2019 CR-05 29 36 14 12 9 0 0 65 21 86
2018 CR 41 33 10 9 6 0 2 75 15 129
2018 CR-04 61 28 6 0 6 0 0 89 6 18
2018 CR-05 36 34 11 9 7 0 2 72 17 97
2017 CR 32 31 17 14 6 0 0 63 20 151
2017 CR-04 44 20 16 16 4 0 0 64 20 25
2017 CR-05 28 34 18 14 6 0 0 62 20 120
2014 CR 36 32 13 12 5 0 1 70 17 151
2014 CR-04 19 44 6 31 0 0 0 63 31 16
2014 CR-05 37 33 14 10 5 0 1 70 16 126

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 42 14 9 4 0 0 73 13 128
2020 CR-04 43 24 10 14 10 0 0 67 24 21
2020 CR-05 29 44 16 8 3 0 0 73 11 100
2019 CR 29 35 14 14 7 0 1 64 22 112
2019 CR-04 36 21 36 7 0 0 0 57 7 14
2019 CR-05 30 36 11 16 7 0 0 66 23 87
2018 CR 30 48 7 10 5 0 0 78 15 132
2018 CR-04 45 30 10 5 10 0 0 75 15 20
2018 CR-05 24 54 7 10 4 0 0 79 14 98
2017 CR 24 47 13 11 5 0 0 71 16 151
2017 CR-04 28 35 25 12 0 0 0 63 12 25
2017 CR-05 23 50 11 10 7 0 0 72 17 120
2014 CR 29 44 13 10 4 0 0 74 14 151
2014 CR-04 19 69 13 0 0 0 0 88 0 16
2014 CR-05 32 42 11 11 4 0 0 74 15 126

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 30 18 18 8 0 0 56 26 130
2020 CR-04 33 19 29 10 10 0 0 52 19 21
2020 CR-05 25 31 16 21 8 0 0 56 28 102
2019 CR 23 32 13 18 13 1 0 56 31 112
2019 CR-04 29 21 14 21 14 0 0 50 36 14
2019 CR-05 24 34 13 16 13 0 0 59 29 87
2018 CR 23 36 15 10 16 0 0 59 26 132
2018 CR-04 30 30 20 5 15 0 0 60 20 20
2018 CR-05 20 39 14 11 15 0 0 59 27 98
2017 CR 22 28 18 18 13 1 0 51 31 151
2017 CR-04 24 31 17 20 4 5 0 58 25 25
2017 CR-05 21 28 18 17 16 0 0 48 33 120
2014 CR 23 31 16 17 13 0 0 54 30 151
2014 CR-04 13 50 19 13 6 0 0 63 19 16
2014 CR-05 25 29 14 19 13 0 0 54 32 126

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 40 15 10 2 0 0 73 12 130
2020 CR-04 52 19 14 14 0 0 0 71 14 21
2020 CR-05 29 42 16 10 3 0 0 72 13 102
2019 CR 30 34 18 13 5 0 0 64 18 112
2019 CR-04 29 36 21 14 0 0 0 64 14 14
2019 CR-05 32 33 16 11 7 0 0 66 18 87
2018 CR 31 39 18 9 3 0 0 70 12 130
2018 CR-04 37 37 16 11 0 0 0 74 11 19
2018 CR-05 28 42 20 7 3 0 0 70 10 97
2017 CR 31 35 17 12 4 1 0 67 16 150
2017 CR-04 31 43 4 17 0 5 0 78 18 25
2017 CR-05 31 32 20 12 5 0 0 63 17 119

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 36 10 5 1 1 0 84 5 129
2020 CR-04 67 19 14 0 0 0 0 86 0 21
2020 CR-05 45 39 9 6 1 1 0 84 7 101
2019 CR 46 37 11 3 3 1 0 84 5 111
2019 CR-04 46 54 0 0 0 0 0 100 0 13
2019 CR-05 47 36 9 3 3 1 0 84 7 87
2018 CR 49 34 12 4 1 1 0 83 5 131
2018 CR-04 60 25 10 5 0 0 0 85 5 20
2018 CR-05 46 35 13 3 1 1 0 82 4 97
2017 CR 40 35 16 3 4 1 0 76 8 150
2017 CR-04 48 35 16 0 0 0 0 84 0 25
2017 CR-05 38 35 16 4 5 2 0 74 10 119
2014 CR 36 43 11 5 4 1 0 81 9 151
2014 CR-04 44 56 0 0 0 0 0 100 0 16
2014 CR-05 37 40 12 6 5 2 0 77 10 126

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 33 18 12 8 0 0 62 20 129
2020 CR-04 40 30 20 5 5 0 0 70 10 20
2020 CR-05 27 32 17 15 9 0 0 60 24 102
2019 CR 26 32 11 18 13 0 0 58 31 112
2019 CR-04 36 29 0 21 14 0 0 64 36 14
2019 CR-05 26 30 14 16 14 0 0 56 30 87
2018 CR 24 34 17 15 10 0 0 59 24 131
2018 CR-04 25 40 15 15 5 0 0 65 20 20
2018 CR-05 21 37 16 15 10 0 0 58 26 98
2017 CR 21 33 16 15 14 1 0 55 29 151
2017 CR-04 20 43 12 17 4 5 0 66 22 25
2017 CR-05 20 31 17 15 17 0 0 51 32 120

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 28 11 2 2 0 0 85 5 130
2020 CR-04 67 24 5 5 0 0 0 90 5 21
2020 CR-05 56 27 12 2 3 0 0 83 5 102
2019 CR 50 30 15 3 2 0 0 80 4 112
2019 CR-04 57 21 14 7 0 0 0 79 7 14
2019 CR-05 52 31 14 1 2 0 0 83 3 87
2018 CR 51 40 5 2 1 0 0 92 3 131
2018 CR-04 53 42 5 0 0 0 0 95 0 19
2018 CR-05 50 42 6 2 0 0 0 92 2 98
2017 CR 51 31 12 5 1 0 1 82 6 150
2017 CR-04 59 29 9 4 0 0 0 88 4 25
2017 CR-05 48 32 13 4 2 0 1 81 6 120
2014 CR 68 22 7 1 2 0 0 90 3 151
2014 CR-04 75 25 0 0 0 0 0 100 0 16
2014 CR-05 69 21 6 2 2 0 0 90 4 126

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 32 22 10 12 0 0 57 22 129
2020 CR-04 40 20 30 0 10 0 0 60 10 20
2020 CR-05 23 31 22 12 13 0 0 54 25 102
2019 CR 23 32 11 24 9 0 1 55 34 111
2019 CR-04 14 64 7 7 7 0 0 79 14 14
2019 CR-05 23 28 10 28 9 0 1 52 38 86
2018 CR 25 33 14 18 10 0 1 58 28 132
2018 CR-04 25 40 15 5 15 0 0 65 20 20
2018 CR-05 21 33 14 21 9 0 1 55 31 98
2017 CR 18 35 19 19 9 0 0 53 28 150
2017 CR-04 20 42 16 21 0 0 0 62 21 24
2017 CR-05 16 34 19 19 12 0 0 50 31 120
2014 CR 15 39 20 13 12 0 1 54 25 150
2014 CR-04 27 40 13 20 0 0 0 67 20 15
2014 CR-05 13 38 21 13 14 0 0 52 27 126

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 35 22 8 8 0 1 62 16 130
2020 CR-04 43 43 5 5 5 0 0 86 10 21
2020 CR-05 24 31 26 8 10 0 1 55 18 102
2019 CR 28 29 23 6 13 0 1 58 19 112
2019 CR-04 14 50 14 7 7 0 7 69 15 14
2019 CR-05 29 26 24 7 14 0 0 55 21 87
2018 CR 27 32 19 15 6 0 1 59 22 130
2018 CR-04 20 35 20 10 15 0 0 55 25 20
2018 CR-05 26 31 20 19 4 0 1 57 23 97
2017 CR 27 30 24 11 7 1 0 58 18 151
2017 CR-04 44 31 12 12 0 0 0 76 12 25
2017 CR-05 23 30 27 11 9 1 0 53 20 120
2014 CR 27 35 15 14 9 0 0 63 23 150
2014 CR-04 50 25 6 19 0 0 0 75 19 16
2014 CR-05 25 38 15 14 9 0 0 62 22 125

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 40 15 10 5 0 0 70 16 129
2020 CR-04 43 43 5 0 10 0 0 86 10 21
2020 CR-05 28 38 18 12 5 0 0 65 17 101
2019 CR 17 45 17 11 8 0 1 63 19 110
2019 CR-04 23 38 23 8 8 0 0 62 15 13
2019 CR-05 17 45 17 10 8 0 1 64 19 86
2018 CR 24 33 17 15 11 1 0 57 26 131
2018 CR-04 20 40 20 10 5 5 0 63 16 20
2018 CR-05 21 32 16 18 13 0 0 53 31 97
2017 CR 24 35 20 14 7 0 0 58 21 150
2017 CR-04 28 43 21 5 4 0 0 71 9 25
2017 CR-05 22 33 21 17 8 0 0 55 24 119
2014 CR 25 42 15 10 6 1 1 69 16 151
2014 CR-04 31 44 13 13 0 0 0 75 13 16
2014 CR-05 25 42 15 10 7 1 0 68 17 126

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 38 13 8 2 0 0 78 9 130
2020 CR-04 52 29 10 10 0 0 0 81 10 21
2020 CR-05 36 40 15 7 2 0 0 76 9 102
2019 CR 34 39 16 8 3 0 0 73 11 111
2019 CR-04 43 21 36 0 0 0 0 64 0 14
2019 CR-05 34 40 15 8 2 0 0 75 10 87
2018 CR 34 43 14 5 3 0 1 78 9 130
2018 CR-04 40 45 15 0 0 0 0 85 0 20
2018 CR-05 28 45 16 7 3 0 1 74 11 96
2017 CR 38 40 12 3 5 1 1 79 8 150
2017 CR-04 47 35 13 0 0 5 0 87 0 25
2017 CR-05 35 42 13 3 6 0 1 78 9 119
2014 CR 42 35 13 7 3 0 0 78 9 151
2014 CR-04 50 44 6 0 0 0 0 94 0 16
2014 CR-05 43 34 13 7 2 0 0 77 9 126

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 34 20 8 7 0 0 65 15 130
2020 CR-04 57 29 14 0 0 0 0 86 0 21
2020 CR-05 27 34 20 10 9 0 0 62 19 102
2019 CR 32 34 21 4 8 1 0 67 12 112
2019 CR-04 29 43 14 0 14 0 0 71 14 14
2019 CR-05 34 30 23 5 7 1 0 65 12 87
2018 CR 39 30 19 6 6 0 0 69 12 132
2018 CR-04 55 20 20 5 0 0 0 75 5 20
2018 CR-05 34 33 18 7 8 0 0 66 15 98
2017 CR 41 37 9 5 4 1 3 81 10 151
2017 CR-04 48 36 8 4 0 0 4 88 4 25
2017 CR-05 41 36 10 6 4 1 2 79 10 120
2014 CR 41 36 10 7 5 0 1 78 12 151
2014 CR-04 56 31 0 6 6 0 0 88 13 16
2014 CR-05 40 37 12 7 5 0 0 76 12 126

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 26 32 25 7 2 1 33 34 127
2020 CR-04 10 20 25 40 0 0 5 42 32 20
2020 CR-05 7 25 34 24 8 2 0 33 33 100
2019 CR 13 21 34 24 5 1 3 31 34 112
2019 CR-04 0 43 14 43 0 0 0 43 43 14
2019 CR-05 13 18 37 23 6 1 2 30 32 87
2018 CR 10 23 31 16 15 2 3 33 35 132
2018 CR-04 10 10 35 15 25 0 5 42 21 20
2018 CR-05 10 28 30 17 11 2 2 30 39 98
2017 CR 11 11 35 21 15 3 3 39 24 149
2017 CR-04 4 4 38 12 29 9 4 47 9 24
2017 CR-05 13 11 36 23 13 2 2 37 25 119
2014 CR 10 19 27 24 15 1 5 40 31 149
2014 CR-04 13 13 25 19 19 0 13 43 29 16
2014 CR-05 10 21 27 23 15 1 3 40 32 124

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 12 28 27 23 3 2 53 18 129
2020 CR-04 15 10 20 15 30 5 5 50 28 20
2020 CR-05 4 13 31 27 21 3 1 50 17 102
2019 CR 12 19 33 15 16 5 0 33 32 111
2019 CR-04 21 7 36 14 14 7 0 31 31 14
2019 CR-05 9 20 34 16 17 3 0 35 30 86
2018 CR 10 22 26 21 15 3 3 39 34 132
2018 CR-04 15 5 20 30 25 5 0 58 21 20
2018 CR-05 10 24 26 21 12 3 3 36 37 98
2017 CR 6 12 28 24 19 7 5 48 21 149
2017 CR-04 4 16 13 20 25 17 4 57 26 24
2017 CR-05 7 11 31 25 18 4 4 47 19 119
2014 CR 8 15 21 27 21 5 4 53 25 150
2014 CR-04 13 19 31 6 19 0 13 29 36 16
2014 CR-05 7 15 19 30 22 6 2 55 24 125

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 17 26 24 15 5 4 42 29 129
2020 CR-04 10 25 15 30 5 10 5 41 41 20
2020 CR-05 10 14 30 23 16 4 4 41 26 102
2019 CR 13 23 24 21 15 4 1 38 37 111
2019 CR-04 0 29 36 29 7 0 0 36 29 14
2019 CR-05 12 22 22 22 17 3 1 41 35 86
2018 CR 13 14 26 22 17 4 5 43 29 132
2018 CR-04 5 5 25 20 30 5 10 59 12 20
2018 CR-05 15 14 26 21 15 4 4 40 32 98
2017 CR 7 17 26 24 16 7 4 45 26 150
2017 CR-04 5 8 25 16 20 17 8 49 18 24
2017 CR-05 7 19 25 26 15 4 3 44 29 120
2014 CR 13 15 24 21 17 1 8 43 31 150
2014 CR-04 6 13 38 6 19 6 13 31 23 16
2014 CR-05 14 16 22 25 16 1 6 44 32 125

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 15 31 29 18 2 1 48 19 128
2020 CR-04 10 15 10 40 20 0 5 63 26 20
2020 CR-05 3 16 35 26 17 3 0 44 19 102
2019 CR 4 10 37 32 14 1 2 48 15 112
2019 CR-04 14 14 21 29 21 0 0 50 29 14
2019 CR-05 2 10 39 32 14 0 2 47 13 87
2018 CR 5 10 33 29 20 2 2 50 16 132
2018 CR-04 5 5 25 20 40 0 5 63 11 20
2018 CR-05 6 11 36 31 12 2 2 45 18 98
2017 CR 4 11 27 30 21 3 4 55 16 147
2017 CR-04 0 8 12 37 26 13 4 75 10 24
2017 CR-05 5 11 30 30 20 1 3 52 17 118
2014 CR 3 13 21 36 20 1 7 60 16 150
2014 CR-04 6 19 19 38 6 0 13 50 29 16
2014 CR-05 2 13 22 37 21 1 5 61 16 125

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 16 33 18 16 2 2 36 30 128
2020 CR-04 20 5 20 30 20 0 5 53 26 20
2020 CR-05 13 17 34 17 16 3 1 34 31 101
2019 CR 17 27 25 13 13 3 2 28 46 112
2019 CR-04 14 7 43 14 21 0 0 36 21 14
2019 CR-05 16 31 22 15 11 2 2 28 49 87
2018 CR 22 22 23 11 16 2 4 28 47 131
2018 CR-04 10 5 30 15 25 5 10 47 18 20
2018 CR-05 24 28 22 10 12 2 2 24 54 97
2017 CR 13 18 25 20 16 3 5 39 34 150
2017 CR-04 0 12 29 16 24 9 12 49 15 25
2017 CR-05 16 20 25 20 15 2 2 36 37 119
2014 CR 9 17 34 21 15 1 3 38 27 149
2014 CR-04 6 19 38 13 13 0 13 29 29 16
2014 CR-05 10 16 34 23 14 2 2 38 27 124

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 14 28 22 18 7 3 44 25 129
2020 CR-04 5 15 10 20 30 15 5 63 25 20
2020 CR-05 10 14 31 23 14 6 3 40 26 102
2019 CR 15 14 31 13 15 4 8 31 33 112
2019 CR-04 21 7 43 7 14 0 7 23 31 14
2019 CR-05 14 14 31 15 14 3 9 33 32 87
2018 CR 21 13 19 19 18 5 5 41 38 132
2018 CR-04 30 0 10 25 30 0 5 58 32 20
2018 CR-05 17 16 21 16 17 6 5 38 38 98
2017 CR 10 11 23 24 17 7 9 49 24 148
2017 CR-04 9 5 17 17 17 18 17 52 21 23
2017 CR-05 9 13 25 25 17 4 7 47 25 119
2014 CR 7 12 19 31 17 4 9 55 23 147
2014 CR-04 6 0 38 25 19 0 13 50 7 16
2014 CR-05 8 13 17 34 15 5 8 56 25 122

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 19 35 17 17 3 4 37 26 129
2020 CR-04 5 10 30 10 30 5 10 47 18 20
2020 CR-05 5 21 37 18 14 3 3 33 27 102
2019 CR 7 24 30 14 16 5 3 33 34 112
2019 CR-04 7 7 36 21 21 7 0 46 15 14
2019 CR-05 7 26 32 13 16 3 2 30 35 87
2018 CR 9 22 24 15 19 6 5 38 35 131
2018 CR-04 5 5 20 15 35 5 15 63 13 20
2018 CR-05 10 25 27 16 13 6 2 33 38 97
2017 CR 6 16 35 16 14 7 5 34 25 150
2017 CR-04 5 12 13 20 16 20 12 55 26 24
2017 CR-05 7 17 40 16 14 5 2 32 25 120
2014 CR 8 15 30 24 15 1 8 42 26 149
2014 CR-04 13 6 25 19 19 0 19 46 23 16
2014 CR-05 8 17 31 24 13 1 6 40 27 124

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 25 32 17 13 1 2 31 36 127
2020 CR-04 15 10 30 20 20 0 5 42 26 20
2020 CR-05 10 28 32 17 11 1 1 29 39 100
2019 CR 14 28 31 11 13 1 3 24 44 111
2019 CR-04 7 21 29 21 14 0 7 38 31 14
2019 CR-05 15 31 30 10 11 0 2 22 47 87
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 24 26 14 9 6 2 46 26 128
2020 CR-04 33 29 14 5 10 5 5 68 16 21
2020 CR-05 15 23 27 16 10 7 2 42 29 100
2019 CR 22 21 23 16 15 3 0 44 32 112
2019 CR-04 14 29 21 21 14 0 0 43 36 14
2019 CR-05 23 18 22 17 16 3 0 43 35 87
2018 CR 14 27 21 20 12 5 2 44 34 132
2018 CR-04 10 25 30 15 10 5 5 39 28 20
2018 CR-05 13 24 22 21 12 5 1 40 36 98
2017 CR 15 21 16 21 18 4 5 39 43 151
2017 CR-04 21 20 24 16 8 9 4 46 27 25
2017 CR-05 13 21 15 23 20 3 5 37 47 120
2014 CR 18 31 15 15 17 2 2 51 33 150
2014 CR-04 19 44 13 13 13 0 0 63 25 16
2014 CR-05 17 31 15 14 18 2 2 50 34 125

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 23 16 15 13 2 0 55 29 128
2020 CR-04 52 19 14 0 14 0 0 71 14 21
2020 CR-05 26 22 18 18 14 2 0 49 33 100
2019 CR 28 26 12 18 16 1 0 54 34 112
2019 CR-04 14 36 29 7 14 0 0 50 21 14
2019 CR-05 30 23 10 18 17 1 0 53 36 87
2018 CR 20 33 8 21 17 1 0 53 38 132
2018 CR-04 25 30 10 25 10 0 0 55 35 20
2018 CR-05 18 33 9 21 17 1 0 52 39 98
2017 CR 27 27 13 15 16 1 0 55 32 151
2017 CR-04 29 28 16 12 16 0 0 56 28 25
2017 CR-05 27 27 12 16 17 1 0 54 34 120
2014 CR 28 28 13 17 15 1 0 56 31 151
2014 CR-04 44 31 13 6 6 0 0 75 13 16
2014 CR-05 25 28 13 17 17 0 0 53 33 126

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 31 12 12 4 1 0 72 16 130
2020 CR-04 52 24 10 10 5 0 0 76 14 21
2020 CR-05 38 31 13 13 4 1 0 70 17 102
2019 CR 32 38 8 14 8 0 0 69 23 111
2019 CR-04 21 43 21 7 7 0 0 64 14 14
2019 CR-05 33 38 6 15 8 0 0 71 23 86
2018 CR 29 38 9 19 5 0 0 67 24 131
2018 CR-04 40 20 5 30 5 0 0 60 35 20
2018 CR-05 25 45 10 14 5 0 0 70 20 97
2017 CR 31 30 13 14 11 1 1 62 25 151
2017 CR-04 29 35 4 16 16 0 0 64 32 25
2017 CR-05 31 29 14 14 10 1 1 61 25 120
2014 CR 31 40 9 13 7 1 0 72 19 151
2014 CR-04 25 44 6 13 13 0 0 69 25 16
2014 CR-05 33 38 10 13 6 1 0 71 19 126

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 32 23 5 7 4 0 64 12 129
2020 CR-04 62 10 19 0 10 0 0 71 10 21
2020 CR-05 24 35 25 5 7 5 0 61 13 101
2019 CR 24 37 16 13 8 2 0 62 22 112
2019 CR-04 14 57 14 7 7 0 0 71 14 14
2019 CR-05 24 34 17 14 8 2 0 60 22 87
2018 CR 24 35 18 15 5 3 0 61 20 131
2018 CR-04 25 30 25 5 10 5 0 58 16 20
2018 CR-05 20 39 18 18 3 3 0 61 21 97

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 22 22 7 6 5 3 62 14 130
2020 CR-04 38 19 14 5 19 5 0 60 25 21
2020 CR-05 31 25 24 8 4 6 3 61 13 102
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 22 31 6 5 2 6 54 13 130
2020 CR-04 24 24 19 10 10 0 14 56 22 21
2020 CR-05 26 22 34 5 5 3 5 52 11 102
2019 CR 30 25 29 6 6 0 4 57 13 112
2019 CR-04 21 36 29 0 7 0 7 62 8 14
2019 CR-05 31 24 29 8 6 0 2 56 14 87

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 36 15 8 8 2 1 67 17 130
2020 CR-04 38 43 0 0 14 5 0 85 15 21
2020 CR-05 29 32 19 9 8 2 1 64 17 102
2019 CR 35 29 14 13 9 0 0 63 22 112
2019 CR-04 29 43 7 21 0 0 0 71 21 14
2019 CR-05 36 24 16 14 10 0 0 60 24 87
2018 CR 30 30 25 9 6 0 0 60 15 132
2018 CR-04 30 30 25 10 5 0 0 60 15 20
2018 CR-05 29 28 27 10 7 0 0 56 17 98
2017 CR 29 37 15 8 11 0 0 66 19 150
2017 CR-04 44 43 5 4 4 0 0 88 8 25
2017 CR-05 26 34 17 9 13 0 0 60 22 120
2014 CR 36 27 13 11 11 1 1 64 22 151
2014 CR-04 44 31 6 6 13 0 0 75 19 16
2014 CR-05 35 27 13 11 12 2 1 63 24 126

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 28 19 5 5 3 2 68 11 129
2020 CR-04 45 35 5 0 10 5 0 84 11 20
2020 CR-05 35 25 23 7 5 3 3 64 13 102

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 32 13 10 10 2 1 66 20 130
2020 CR-04 48 33 10 0 10 0 0 81 10 21
2020 CR-05 31 28 15 12 11 2 1 62 23 102
2019 CR 33 29 15 9 12 2 1 63 21 112
2019 CR-04 36 43 7 0 14 0 0 79 14 14
2019 CR-05 32 26 16 10 11 2 1 61 23 87
2018 CR 35 27 19 11 5 2 1 64 16 132
2018 CR-04 40 30 15 15 0 0 0 70 15 20
2018 CR-05 32 27 19 12 6 3 1 61 19 98
2017 CR 33 27 16 13 9 1 1 61 22 150
2017 CR-04 60 8 20 4 4 5 0 71 8 25
2017 CR-05 27 31 16 14 11 1 1 59 25 120
2014 CR 27 27 17 14 13 1 1 55 27 151
2014 CR-04 38 25 19 6 13 0 0 63 19 16
2014 CR-05 26 26 17 16 13 2 1 54 29 126

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 130
2020 CR-04 38 62 21
2020 CR-05 43 57 102

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 15 11 3 2 4 12 81 6 130
2020 CR-04 33 29 10 5 5 10 10 76 12 21
2020 CR-05 54 14 11 3 2 3 14 81 6 102

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 23 13 6 5 2 4 75 11 130
2020 CR-04 62 19 14 0 5 0 0 81 5 21
2020 CR-05 43 25 14 7 5 2 5 73 13 102
2019 CR 44 25 16 10 5 0 0 69 15 112
2019 CR-04 36 43 7 14 0 0 0 79 14 14
2019 CR-05 45 22 17 10 6 0 0 67 16 87
2018 CR 40 34 12 8 6 0 0 74 14 130
2018 CR-04 40 35 10 15 0 0 0 75 15 20
2018 CR-05 38 35 14 6 7 0 0 73 14 96
2017 CR 45 18 16 11 9 0 1 64 20 151
2017 CR-04 48 20 16 8 8 0 0 68 16 25
2017 CR-05 43 19 16 12 10 0 1 62 22 120
2014 CR 38 30 13 10 9 0 1 69 19 151
2014 CR-04 44 25 13 6 13 0 0 69 19 16
2014 CR-05 38 29 12 11 9 0 1 68 20 126
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 28 18 6 6 5 0 68 13 130
2020 CR-04 43 24 10 0 10 14 0 78 11 21
2020 CR-05 36 26 20 8 6 4 0 65 14 102
2019 CR 32 23 19 13 6 6 0 59 21 112
2019 CR-04 29 14 29 14 0 14 0 50 17 14
2019 CR-05 31 24 17 15 7 6 0 59 23 87
2018 CR 30 32 22 7 7 2 1 63 14 131
2018 CR-04 35 30 25 5 5 0 0 65 10 20
2018 CR-05 26 34 23 8 6 2 1 62 15 97
2017 CR 33 31 15 9 6 5 1 68 16 151
2017 CR-04 44 28 24 4 0 0 0 72 4 25
2017 CR-05 30 32 13 11 8 6 1 66 20 120
2014 CR 38 26 19 6 5 5 1 68 12 151
2014 CR-04 31 31 19 6 6 6 0 67 13 16
2014 CR-05 39 26 19 6 6 4 1 68 12 126

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 24 22 10 9 2 0 57 20 129
2020 CR-04 48 24 10 5 10 5 0 75 15 21
2020 CR-05 29 23 25 12 10 2 0 53 22 101
2019 CR 31 21 20 18 8 3 0 53 27 111
2019 CR-04 29 7 36 21 0 7 0 38 23 14
2019 CR-05 29 22 19 19 9 2 0 52 29 86
2018 CR 24 29 20 16 9 2 0 54 26 132
2018 CR-04 35 35 15 10 5 0 0 70 15 20
2018 CR-05 19 28 23 17 9 3 0 48 27 98
2017 CR 27 32 16 14 10 1 1 60 24 151
2017 CR-04 44 32 4 16 4 0 0 76 20 25
2017 CR-05 23 32 17 14 12 1 1 56 26 120
2014 CR 34 28 14 11 11 2 0 64 22 151
2014 CR-04 31 31 6 19 13 0 0 63 31 16
2014 CR-05 36 29 14 10 10 2 0 65 20 126

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 28 19 16 10 3 1 54 27 129
2020 CR-04 35 30 5 10 10 5 5 72 22 20
2020 CR-05 23 25 23 16 11 3 0 49 27 102
2019 CR 20 22 18 23 11 6 0 45 36 112
2019 CR-04 7 29 14 21 14 14 0 42 42 14
2019 CR-05 21 21 18 25 9 6 0 44 37 87
2018 CR 18 22 24 18 14 4 0 42 33 132
2018 CR-04 30 25 25 10 5 5 0 58 16 20
2018 CR-05 13 22 27 18 15 4 0 37 35 98
2017 CR 14 31 21 15 13 5 1 48 30 150
2017 CR-04 30 29 25 8 0 8 0 64 9 24
2017 CR-05 10 32 20 16 17 4 1 45 34 120
2014 CR 23 24 20 11 14 7 1 51 27 151
2014 CR-04 13 44 19 13 13 0 0 56 25 16
2014 CR-05 25 23 21 11 14 6 1 51 27 126

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 29 15 20 11 0 0 54 31 130
2020 CR-04 33 43 10 0 14 0 0 76 14 21
2020 CR-05 24 25 18 23 11 0 0 49 33 102
2019 CR 17 26 19 16 19 4 0 44 36 112
2019 CR-04 14 21 21 7 21 14 0 42 33 14
2019 CR-05 15 28 18 18 18 2 0 44 38 87
2018 CR 18 23 15 19 21 4 0 43 42 132
2018 CR-04 35 20 20 10 10 5 0 58 21 20
2018 CR-05 13 23 15 20 23 4 0 38 46 98
2017 CR 17 27 13 22 15 5 1 47 39 150
2017 CR-04 32 40 12 4 8 4 0 75 12 25
2017 CR-05 13 24 14 26 17 5 1 40 45 120
2014 CR 17 27 18 18 15 5 0 47 34 151
2014 CR-04 13 50 6 19 6 6 0 67 27 16
2014 CR-05 18 25 19 18 16 4 0 45 35 126

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 16 2 5 12 24 8 71 26 130
2020 CR-04 43 29 0 0 10 19 0 88 12 21
2020 CR-05 28 15 3 7 12 25 10 67 29 102
2019 CR 34 12 8 5 12 24 5 65 24 112
2019 CR-04 50 14 7 0 7 21 0 82 9 14
2019 CR-05 31 11 9 6 10 26 6 63 24 87
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 33 23 7 7 2 1 62 14 130
2020 CR-04 43 38 10 0 10 0 0 81 10 21
2020 CR-05 25 31 25 8 7 2 1 59 15 102
2019 CR 18 32 27 12 11 1 0 50 23 112
2019 CR-04 21 29 36 7 7 0 0 50 14 14
2019 CR-05 17 32 25 13 11 1 0 50 24 87
2018 CR 18 37 24 12 6 2 1 56 19 131
2018 CR-04 25 35 30 0 5 5 0 63 5 20
2018 CR-05 16 36 23 14 7 2 1 54 22 98
2017 CR 22 30 29 11 5 1 1 53 17 149
2017 CR-04 38 29 20 8 4 0 0 67 12 24
2017 CR-05 18 29 33 12 6 2 1 49 18 120
2014 CR 28 29 24 8 7 5 0 60 15 151
2014 CR-04 31 31 25 6 6 0 0 63 13 16
2014 CR-05 29 28 24 8 7 4 0 60 16 126

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 20 31 16 18 14 2 0 52 32 130
2020 CR-04 33 33 10 10 14 0 0 67 24 21
2020 CR-05 18 29 17 20 15 2 0 48 35 102
2019 CR 11 26 19 23 17 4 0 39 42 110
2019 CR-04 14 29 14 21 14 7 0 46 38 14
2019 CR-05 9 26 20 24 18 4 0 37 43 85

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 33 19 12 10 1 1 57 23 129
2020 CR-04 25 50 5 5 15 0 0 75 20 20
2020 CR-05 24 27 24 14 10 1 1 52 24 102
2019 CR 27 28 20 11 12 3 1 56 23 112
2019 CR-04 29 29 21 7 14 0 0 57 21 14
2019 CR-05 25 28 20 11 11 3 1 55 24 87
2018 CR 28 31 16 15 7 3 0 61 23 132
2018 CR-04 30 35 20 5 0 10 0 72 6 20
2018 CR-05 24 32 16 17 8 2 0 57 26 98
2017 CR 27 34 15 9 7 6 1 66 18 151
2017 CR-04 21 47 4 4 8 12 4 81 14 25
2017 CR-05 28 31 18 10 7 5 1 62 19 120
2014 CR 38 27 12 13 5 5 1 69 18 151
2014 CR-04 38 19 19 13 6 6 0 60 20 16
2014 CR-05 38 28 10 13 5 5 2 70 19 126

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 28 24 8 8 2 0 59 16 127
2020 CR-04 40 35 5 5 10 5 0 79 16 20
2020 CR-05 29 23 29 9 8 2 0 53 17 100
2019 CR 21 28 31 8 11 1 0 50 19 112
2019 CR-04 14 21 43 14 7 0 0 36 21 14
2019 CR-05 22 29 29 8 11 1 0 51 20 87
2018 CR 24 30 31 9 5 2 0 55 14 131
2018 CR-04 35 25 20 5 5 10 0 67 11 20
2018 CR-05 21 32 34 8 5 0 0 53 13 97

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 19 16 17 22 8 1 40 42 129
2020 CR-04 30 30 10 10 10 10 0 67 22 20
2020 CR-05 16 15 18 19 25 7 1 33 48 102
2019 CR 22 10 18 20 25 5 0 33 48 110
2019 CR-04 21 7 29 29 14 0 0 29 43 14
2019 CR-05 20 11 15 20 29 5 0 32 52 85
2018 CR 13 19 17 25 19 7 0 35 47 130
2018 CR-04 16 16 26 11 11 21 0 40 27 19
2018 CR-05 7 22 16 28 22 5 0 30 52 97
2017 CR 13 18 15 18 23 12 1 36 47 151
2017 CR-04 25 12 16 16 16 16 0 44 38 25
2017 CR-05 11 18 15 19 24 11 2 33 50 120
2014 CR 16 21 10 23 22 7 2 40 49 151
2014 CR-04 19 25 13 19 13 13 0 50 36 16
2014 CR-05 16 18 9 25 25 6 2 37 53 126

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 29 17 14 19 4 2 47 35 126
2020 CR-04 42 37 5 0 11 5 0 83 11 19
2020 CR-05 11 28 15 18 22 4 2 41 43 100
2019 CR 14 19 22 20 23 2 0 34 44 111
2019 CR-04 15 31 23 8 15 8 0 50 25 13
2019 CR-05 13 16 22 23 25 1 0 29 49 87
2018 CR 15 19 16 29 19 2 1 35 49 132
2018 CR-04 30 20 15 20 15 0 0 50 35 20
2018 CR-05 9 19 16 31 21 2 1 29 54 98
2017 CR 15 25 19 16 21 3 1 42 38 151
2017 CR-04 31 12 24 13 16 5 0 45 30 25
2017 CR-05 11 27 17 17 23 3 1 40 42 120
2014 CR 12 28 17 22 17 4 1 42 40 151
2014 CR-04 19 38 6 25 13 0 0 56 38 16
2014 CR-05 11 28 16 23 17 4 1 41 42 126

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 23 11 15 31 1 2 42 47 128
2020 CR-04 40 25 15 0 15 5 0 68 16 20
2020 CR-05 14 24 8 16 37 0 2 38 54 101
2019 CR 11 15 13 20 38 2 2 27 60 112
2019 CR-04 14 29 14 21 21 0 0 43 43 14
2019 CR-05 9 11 13 22 41 2 1 21 65 87
2018 CR 13 13 8 20 43 4 0 27 65 131
2018 CR-04 35 15 5 10 25 10 0 56 39 20
2018 CR-05 6 13 6 21 50 3 0 20 74 98
2017 CR 12 13 17 13 40 3 2 26 56 151
2017 CR-04 20 12 20 9 31 9 0 34 44 25
2017 CR-05 9 13 15 15 43 2 2 24 61 120
2014 CR 9 11 15 19 37 5 4 22 62 151
2014 CR-04 19 19 6 25 25 6 0 40 53 16
2014 CR-05 7 10 14 19 41 4 4 19 65 126

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 18 8 7 3 1 8 80 11 130
2020 CR-04 62 10 10 14 0 0 5 75 15 21
2020 CR-05 53 20 8 6 4 1 9 80 11 102
2019 CR 54 18 9 7 3 5 5 79 11 111
2019 CR-04 62 31 0 0 0 0 8 100 0 13
2019 CR-05 55 16 9 7 3 5 5 78 11 87

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 19 16 13 11 2 5 57 25 130
2020 CR-04 57 5 14 10 5 5 5 68 16 21
2020 CR-05 28 23 17 15 12 1 5 54 28 102
2019 CR 22 26 23 10 16 1 3 50 27 111
2019 CR-04 36 36 14 7 7 0 0 71 14 14
2019 CR-05 21 23 23 9 19 1 3 46 29 86

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 12 8 3 4 4 7 84 8 130
2020 CR-04 52 14 10 5 5 5 10 78 11 21
2020 CR-05 63 12 8 3 4 4 7 84 8 102
2019 CR 66 12 3 5 5 7 3 86 11 111
2019 CR-04 64 14 0 0 14 0 7 85 15 14
2019 CR-05 66 12 2 5 3 9 2 88 9 86

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 11 8 4 0 2 8 86 4 130
2020 CR-04 48 10 24 10 0 0 10 63 11 21
2020 CR-05 71 11 5 3 0 2 9 91 3 102
2019 CR 72 8 3 2 4 4 8 91 6 111
2019 CR-04 71 7 0 0 7 0 14 92 8 14
2019 CR-05 73 8 2 1 2 5 8 93 4 86

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 30 25 12 9 2 1 53 21 130
2020 CR-04 38 29 19 0 10 5 0 70 10 21
2020 CR-05 18 28 27 15 10 2 0 47 25 102
2019 CR 16 33 16 20 10 5 0 52 31 112
2019 CR-04 21 36 29 7 7 0 0 57 14 14
2019 CR-05 13 34 15 23 9 6 0 50 34 87
2018 CR 12 26 28 15 12 7 0 41 29 131
2018 CR-04 15 30 20 5 20 10 0 50 28 20
2018 CR-05 8 27 31 18 9 7 0 38 29 97
2017 CR 15 31 21 15 11 7 0 50 28 151
2017 CR-04 12 40 24 0 8 16 0 62 9 25
2017 CR-05 14 29 21 19 12 5 0 46 33 120

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 36 16 8 9 1 0 68 16 129
2020 CR-04 43 29 14 0 10 5 0 75 10 21
2020 CR-05 29 36 17 10 9 0 0 64 19 101
2019 CR 28 36 14 10 11 1 0 65 21 111
2019 CR-04 15 54 15 8 8 0 0 69 15 13
2019 CR-05 29 34 15 10 10 1 0 64 21 87
2018 CR 32 40 16 8 3 0 0 72 12 130
2018 CR-04 42 42 11 5 0 0 0 84 5 19
2018 CR-05 28 41 20 8 3 0 0 69 11 97
2017 CR 33 39 14 5 5 4 0 75 10 151
2017 CR-04 32 43 16 4 4 0 0 76 8 25
2017 CR-05 32 38 14 6 5 5 0 74 11 120
2014 CR 40 37 15 3 3 3 0 80 5 151
2014 CR-04 44 44 0 0 6 6 0 93 7 16
2014 CR-05 41 37 14 3 2 3 0 80 6 126

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 40 18 2 5 4 0 74 7 130
2020 CR-04 43 33 10 0 5 10 0 84 5 21
2020 CR-05 27 41 21 2 6 3 0 71 8 102
2019 CR 36 28 21 4 7 3 1 66 12 112
2019 CR-04 43 29 14 0 7 7 0 77 8 14
2019 CR-05 34 30 22 6 6 2 0 66 12 87
2018 CR 32 35 20 7 3 3 1 69 10 132
2018 CR-04 40 30 10 10 5 5 0 74 16 20
2018 CR-05 28 38 22 6 2 3 1 68 9 98
2017 CR 29 32 22 5 5 6 0 65 11 151
2017 CR-04 20 43 25 4 4 5 0 66 8 25
2017 CR-05 29 31 22 6 6 7 0 64 12 120
2014 CR 44 26 17 3 2 7 1 76 5 151
2014 CR-04 50 25 13 0 6 6 0 80 7 16
2014 CR-05 44 25 17 3 2 7 2 76 5 126

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 30 24 8 4 8 1 61 13 130
2020 CR-04 29 24 19 5 5 19 0 65 12 21
2020 CR-05 25 30 25 9 4 6 1 59 14 102

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 25 18 7 10 2 2 63 18 130
2020 CR-04 38 33 24 0 5 0 0 71 5 21
2020 CR-05 33 24 18 9 12 3 2 60 22 102

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 34 13 8 3 1 0 75 12 130
2020 CR-04 62 19 0 5 10 5 0 85 15 21
2020 CR-05 37 36 16 9 2 0 0 74 11 102
2019 CR 43 33 11 7 5 0 0 77 13 111
2019 CR-04 43 14 29 7 7 0 0 57 14 14
2019 CR-05 44 36 8 7 5 0 0 80 12 86
2018 CR 38 39 15 6 2 0 0 77 8 132
2018 CR-04 40 40 20 0 0 0 0 80 0 20
2018 CR-05 35 41 14 7 3 0 0 76 10 98
2017 CR 40 36 12 5 6 1 1 76 11 151
2017 CR-04 36 44 8 4 8 0 0 80 12 25
2017 CR-05 39 34 13 6 6 1 1 74 12 120
2014 CR 50 34 10 3 3 0 0 84 6 151
2014 CR-04 50 25 13 0 13 0 0 75 13 16
2014 CR-05 52 34 9 3 2 0 0 86 6 126

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 31 19 12 8 0 0 60 21 130
2020 CR-04 48 29 14 0 10 0 0 76 10 21
2020 CR-05 25 30 21 15 9 0 0 56 24 102
2019 CR 27 23 20 18 10 2 0 51 29 110
2019 CR-04 36 14 21 14 7 7 0 54 23 14
2019 CR-05 25 24 22 19 9 1 0 49 29 85
2018 CR 21 37 20 11 10 1 0 59 21 132
2018 CR-04 25 45 20 0 10 0 0 70 10 20
2018 CR-05 17 38 21 13 9 1 0 56 23 98
2017 CR 29 29 18 12 10 1 0 59 22 151
2017 CR-04 31 21 28 12 4 5 0 55 16 25
2017 CR-05 28 31 17 12 12 1 0 60 24 120
2014 CR 30 37 15 12 5 1 0 67 18 149
2014 CR-04 40 27 13 7 7 7 0 71 14 15
2014 CR-05 29 38 15 12 6 0 0 67 18 125

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 37 16 10 6 1 0 67 16 129
2020 CR-04 35 50 5 0 10 0 0 85 10 20
2020 CR-05 28 34 18 13 6 1 0 63 19 102
2019 CR 25 30 23 14 8 0 0 55 23 111
2019 CR-04 23 31 31 8 8 0 0 54 15 13
2019 CR-05 24 29 24 16 7 0 0 53 23 87
2018 CR 23 38 15 15 8 1 0 61 23 130
2018 CR-04 26 42 21 5 5 0 0 68 11 19
2018 CR-05 20 38 15 18 8 1 0 58 26 97
2017 CR 28 34 18 9 10 1 0 63 19 151
2017 CR-04 31 32 24 0 8 5 0 67 8 25
2017 CR-05 27 33 17 10 11 1 0 61 21 120
2014 CR 29 37 16 12 5 1 0 67 17 150
2014 CR-04 38 19 25 6 6 6 0 60 13 16
2014 CR-05 30 39 14 12 5 0 0 69 17 125

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 16 25 12 12 4 0 50 25 130
2020 CR-04 43 14 24 5 10 5 0 60 15 21
2020 CR-05 28 16 25 14 14 4 0 46 29 102
2019 CR 26 19 24 16 12 4 0 46 29 112
2019 CR-04 29 21 21 14 7 7 0 54 23 14
2019 CR-05 24 18 26 16 11 3 0 44 29 87
2018 CR 23 24 21 18 11 2 0 48 30 132
2018 CR-04 30 15 40 0 5 10 0 50 6 20
2018 CR-05 19 28 16 22 13 1 0 47 36 98
2017 CR 26 20 21 15 9 7 2 51 27 151
2017 CR-04 28 28 25 12 4 4 0 57 17 25
2017 CR-05 25 20 19 16 11 8 2 49 30 120
2014 CR 34 18 19 15 11 3 0 54 26 151
2014 CR-04 38 25 13 6 6 13 0 71 14 16
2014 CR-05 36 15 21 17 10 2 0 52 27 126
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 20 39 41 130
2020 CR-04 14 52 33 21
2020 CR-05 22 34 44 102
2019 CR 17 35 48 112
2019 CR-04 0 57 43 14
2019 CR-05 21 31 48 87
2018 CR 20 37 42 132
2018 CR-04 10 65 25 20
2018 CR-05 22 30 48 98
2017 CR 23 40 37 151
2017 CR-04 20 43 37 25
2017 CR-05 24 39 37 120
2014 CR 13 46 40 151
2014 CR-04 6 56 38 16
2014 CR-05 13 46 41 126

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 8 35 54 0 0 4 26
2020 CR-05 5 36 55 0 0 5 22
2019 CR 5 21 63 5 0 5 19
2019 CR-05 6 22 61 6 0 6 18
2018 CR 7 11 63 11 4 4 27
2018 CR-05 5 5 73 9 5 5 22
2017 CR 11 6 52 6 14 11 35
2017 CR-05 7 7 55 7 10 14 29
2014 CR 10 25 35 15 9999 15 20
2014 CR-05 6 31 38 13 9999 13 16
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 130
2020 CR-05 20 80 102
2019 CR 19 81 112
2019 CR-05 18 82 87
2018 CR 22 78 130
2018 CR-05 24 76 96

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 62 38 21
2019 CR-05 63 38 16
2018 CR 76 24 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 46 54 26
2020 CR-05 40 60 20
2019 CR 62 38 21
2019 CR-05 56 44 16
2018 CR 48 52 29

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 26
2020 CR-05 0 100 20
2019 CR 0 100 21
2019 CR-05 0 100 16
2018 CR 0 100 29

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 26
2020 CR-05 0 100 20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 21
2019 CR-05 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 26
2020 CR-05 30 70 20
2019 CR 33 67 21
2019 CR-05 38 63 16
2018 CR 41 59 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 26
2020 CR-05 35 65 20
2019 CR 33 67 21
2019 CR-05 38 63 16
2018 CR 34 66 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 26
2020 CR-05 35 65 20
2019 CR 67 33 21
2019 CR-05 69 31 16
2018 CR 34 66 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 26
2020 CR-05 45 55 20
2019 CR 57 43 21
2019 CR-05 50 50 16
2018 CR 52 48 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 26
2020 CR-05 25 75 20
2019 CR 29 71 21
2019 CR-05 38 63 16
2018 CR 24 76 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 26
2020 CR-05 55 45 20
2019 CR 62 38 21
2019 CR-05 69 31 16
2018 CR 62 38 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 26
2020 CR-05 55 45 20
2019 CR 38 62 21
2019 CR-05 38 63 16
2018 CR 31 69 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 26
2020 CR-05 0 100 20
2019 CR 0 100 21
2019 CR-05 0 100 16
2018 CR 0 100 29

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 21
2019 CR-05 0 100 16
2018 CR 0 100 29

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 26
2020 CR-05 0 100 20
2019 CR 0 100 21
2019 CR-05 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 26
2020 CR-05 50 50 20
2019 CR 43 57 21
2019 CR-05 38 63 16
2018 CR 21 79 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 26
2018 CR 38 62 29

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 26
2020 CR-05 70 30 20
2019 CR 52 48 21
2019 CR-05 63 38 16
2018 CR 62 38 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 26
2020 CR-05 30 70 20
2018 CR 24 76 29

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 26
2020 CR-05 25 75 20
2019 CR 29 71 21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 26
2020 CR-05 25 75 20

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 21
2019 CR-05 0 100 16
2018 CR 0 100 29

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 26
2019 CR 29 71 21
2018 CR 34 66 29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 24 76 29

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 24 76 29

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 21 79 29

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 21 79 29

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 21 79 29

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 28 72 29

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 29

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 66 34 29

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 14 22 10 11 22 8 40 30 130
2020 CR-04 24 14 10 5 14 33 0 57 29 21
2020 CR-05 12 13 24 12 10 21 10 35 31 102
2019 CR 9 11 19 13 16 27 5 29 43 111
2019 CR-04 7 14 7 7 14 43 7 43 43 14
2019 CR-05 8 8 22 14 17 24 6 23 45 86
2018 CR 13 21 27 12 8 15 5 42 25 130
2018 CR-04 15 25 10 15 15 15 5 50 38 20
2018 CR-05 11 19 29 10 8 17 5 39 24 96
2017 CR 11 14 30 6 10 23 6 36 22 151
2017 CR-04 8 20 24 4 8 24 13 44 19 25
2017 CR-05 11 13 32 6 11 22 5 33 23 120
2014 CR 13 16 20 9 10 25 6 42 28 151
2014 CR-04 25 19 13 19 13 13 0 50 36 16
2014 CR-05 12 14 21 9 10 26 7 39 29 126

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 27 15 12 11 9 2 59 25 130
2020 CR-04 29 33 14 5 10 10 0 68 16 21
2020 CR-05 25 24 16 14 11 10 2 54 28 102
2019 CR 18 28 21 11 11 12 1 52 24 112
2019 CR-04 7 29 29 7 7 14 7 45 18 14
2019 CR-05 18 28 21 11 11 10 0 51 26 87
2018 CR 25 26 21 14 6 8 0 55 21 131
2018 CR-04 35 20 20 10 5 10 0 61 17 20
2018 CR-05 22 27 22 14 7 8 0 53 24 97
2017 CR 19 33 25 7 5 8 2 58 14 151
2017 CR-04 25 39 16 8 0 5 8 73 9 25
2017 CR-05 17 32 28 7 7 9 1 54 15 120
2014 CR 25 13 27 11 5 17 1 47 20 151
2014 CR-04 50 13 13 19 0 6 0 67 20 16
2014 CR-05 23 12 30 10 6 17 2 43 20 126
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 130
2020 CR-05 10 90 102
2019 CR 7 93 112
2018 CR 8 92 131
2018 CR-05 5 95 97

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 12
2018 CR 50 50 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 12

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 12

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 12
2018 CR 50 50 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 12
2018 CR 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 12 25 5 7 25 8 44 19 130
2020 CR-04 19 14 14 0 14 33 5 54 23 21
2020 CR-05 16 11 27 7 5 25 10 40 18 102
2019 CR 12 11 27 4 8 29 10 37 19 112
2019 CR-04 14 14 7 0 21 36 7 50 38 14
2019 CR-05 10 8 30 3 7 30 11 31 18 87
2018 CR 16 14 36 5 4 21 5 40 13 129
2018 CR-04 30 5 30 10 5 15 5 44 19 20
2018 CR-05 11 17 34 4 4 25 5 39 12 95
2017 CR 15 12 26 3 5 33 6 44 13 151
2017 CR-04 20 16 16 8 8 24 9 53 24 25
2017 CR-05 12 12 29 2 4 34 6 40 11 120
2014 CR 14 12 24 3 1 36 9 47 8 151
2014 CR-04 19 19 38 6 0 13 6 46 8 16
2014 CR-05 14 10 24 3 2 39 10 45 9 126

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 26 23 6 6 10 4 59 14 129
2020 CR-04 24 38 14 0 10 14 0 72 11 21
2020 CR-05 24 23 26 8 5 10 5 55 15 101
2019 CR 27 26 21 6 4 14 2 63 13 112
2019 CR-04 14 43 14 0 7 14 7 73 9 14
2019 CR-05 29 23 21 7 5 15 1 62 14 87
2018 CR 26 30 25 5 4 10 0 62 10 131
2018 CR-04 45 15 15 10 5 10 0 67 17 20
2018 CR-05 20 36 25 5 3 11 0 63 9 97
2017 CR 29 25 24 3 3 14 2 64 8 150
2017 CR-04 40 20 20 4 0 16 0 72 5 25
2017 CR-05 25 27 24 3 4 14 3 62 9 119
2014 CR 30 16 20 3 2 28 2 65 7 151
2014 CR-04 50 13 25 6 6 0 0 63 13 16
2014 CR-05 28 16 20 2 2 30 2 65 6 126
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 20 24 17 22 16 0 2 45 38 129
2020 CR-04 33 24 5 14 19 0 5 60 35 21
2020 CR-05 19 24 20 21 16 0 1 43 37 101

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 29 21 9 8 2 2 60 18 129
2020 CR-04 48 29 5 14 0 5 0 80 15 21
2020 CR-05 26 29 25 7 10 1 3 57 18 101
2019 CR 22 24 19 18 16 0 1 47 34 112
2019 CR-04 29 7 29 21 14 0 0 36 36 14
2019 CR-05 22 25 17 20 15 0 1 48 35 87
2018 CR 20 23 20 16 16 0 4 46 33 132
2018 CR-04 25 20 25 15 15 0 0 45 30 20
2018 CR-05 18 23 21 15 17 0 4 44 34 98
2017 CR 23 22 21 16 15 1 2 47 32 151
2017 CR-04 20 16 17 20 20 4 4 38 43 25
2017 CR-05 22 25 21 16 14 0 2 48 30 120

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 20 26 20 19 0 2 34 40 129
2020 CR-04 33 14 14 24 10 0 5 50 35 21
2020 CR-05 10 22 29 20 18 0 2 32 38 101
2019 CR 13 22 26 20 20 0 0 35 39 112
2019 CR-04 21 29 14 7 29 0 0 50 36 14
2019 CR-05 11 23 28 22 16 0 0 34 38 87
2018 CR 20 21 28 14 16 0 1 41 31 132
2018 CR-04 50 15 15 15 5 0 0 65 20 20
2018 CR-05 12 23 32 15 17 0 0 36 33 98
2017 CR 17 30 23 13 16 0 1 48 29 151
2017 CR-04 29 28 28 4 8 0 4 59 12 25
2017 CR-05 14 30 22 15 18 0 1 44 33 120

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 26 24 18 4 0 3 52 23 130
2020 CR-04 57 5 14 10 5 0 10 68 16 21
2020 CR-05 17 31 27 19 4 0 2 49 23 102
2019 CR 24 37 21 12 5 0 1 61 17 112
2019 CR-04 43 29 0 29 0 0 0 71 29 14
2019 CR-05 23 39 24 10 3 0 0 62 14 87
2018 CR 28 30 23 11 5 0 2 59 17 131
2018 CR-04 60 15 15 10 0 0 0 75 10 20
2018 CR-05 21 33 25 13 6 0 2 55 20 97
2017 CR 28 34 18 9 5 1 5 66 15 151
2017 CR-04 40 20 8 0 8 4 20 79 10 25
2017 CR-05 26 37 20 12 4 0 2 63 16 120

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 22 18 22 23 2 2 34 48 128
2020 CR-04 10 14 24 29 10 10 5 28 44 21
2020 CR-05 10 25 16 20 26 1 2 36 47 100
2019 CR 13 21 18 20 26 3 1 34 47 112
2019 CR-04 21 29 7 7 29 7 0 54 38 14
2019 CR-05 10 21 21 23 23 2 0 32 47 87
2018 CR 20 21 16 18 24 1 2 41 42 131
2018 CR-04 30 30 15 5 20 0 0 60 25 20
2018 CR-05 19 20 19 19 23 1 1 39 42 97
2017 CR 20 21 22 13 21 0 3 42 35 149
2017 CR-04 32 12 9 24 16 0 8 48 43 25
2017 CR-05 18 22 25 10 22 0 3 41 33 118

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 22 12 12 8 0 4 67 20 130
2020 CR-04 62 5 10 10 5 0 10 74 16 21
2020 CR-05 40 26 13 9 9 0 3 69 18 102
2019 CR 57 19 10 4 4 1 5 81 9 112
2019 CR-04 64 21 7 7 0 0 0 86 7 14
2019 CR-05 57 18 10 2 3 1 7 83 6 87
2018 CR 56 19 6 1 5 1 12 86 7 130
2018 CR-04 79 5 0 0 5 0 11 94 6 19
2018 CR-05 54 22 5 1 6 1 11 86 8 97
2017 CR 44 22 7 1 3 3 21 86 5 151
2017 CR-04 60 0 5 0 4 8 24 88 6 25
2017 CR-05 41 26 7 1 2 2 20 86 4 120

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 26 22 12 10 0 2 55 23 129
2020 CR-04 45 25 10 5 15 0 0 70 20 20
2020 CR-05 25 26 25 13 9 0 2 53 22 102
2019 CR 30 33 17 9 10 0 1 64 19 112
2019 CR-04 50 29 14 7 0 0 0 79 7 14
2019 CR-05 28 34 18 10 8 0 1 63 19 87
2018 CR 33 28 18 11 8 1 2 63 20 131
2018 CR-04 53 32 5 0 5 5 0 89 6 19
2018 CR-05 30 26 20 14 8 0 2 56 23 98
2017 CR 33 33 18 9 6 1 0 66 15 150
2017 CR-04 43 37 4 16 0 0 0 80 16 25
2017 CR-05 29 33 21 8 7 1 0 63 16 120

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 20 16 10 12 0 10 58 24 128
2020 CR-04 45 25 5 10 15 0 0 70 25 20
2020 CR-05 29 20 18 9 12 0 13 56 24 102

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 33 23 6 2 2 3 68 8 127
2020 CR-04 53 16 21 5 5 0 0 68 11 19
2020 CR-05 28 34 25 7 1 2 4 65 8 101
2019 CR 28 32 21 12 5 0 2 61 18 110
2019 CR-04 38 31 23 0 0 0 8 75 0 13
2019 CR-05 26 34 21 12 7 0 1 60 19 86
2018 CR 33 29 18 12 5 1 2 64 17 130
2018 CR-04 47 16 21 5 5 0 5 67 11 19
2018 CR-05 30 32 18 12 5 1 2 64 18 97
2017 CR 33 33 19 5 5 2 3 70 11 149
2017 CR-04 33 42 12 9 0 0 4 78 9 24
2017 CR-05 32 32 20 5 6 3 3 68 11 120

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 28 20 13 7 1 2 59 20 130
2020 CR-04 52 14 19 10 5 0 0 67 14 21
2020 CR-05 26 29 20 14 8 1 2 58 22 102
2019 CR 30 29 22 10 7 0 2 60 18 110
2019 CR-04 31 38 15 8 0 0 8 75 8 13
2019 CR-05 31 26 26 8 8 0 1 58 16 86
2018 CR 26 28 29 9 5 0 3 56 14 129
2018 CR-04 47 16 26 11 0 0 0 63 11 19
2018 CR-05 22 31 29 8 7 0 2 54 16 96
2017 CR 33 33 21 7 5 0 1 67 12 150
2017 CR-04 60 28 0 5 4 0 4 91 9 25
2017 CR-05 26 35 25 7 6 0 1 61 13 120

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 29 22 9 7 0 1 61 16 129
2020 CR-04 45 10 25 5 15 0 0 55 20 20
2020 CR-05 29 29 24 11 6 0 1 59 17 102
2019 CR 34 31 20 10 5 0 1 65 15 110
2019 CR-04 38 31 8 15 0 0 8 75 17 13
2019 CR-05 35 28 23 8 6 0 0 63 14 86
2018 CR 32 34 19 7 5 0 3 68 13 128
2018 CR-04 44 17 22 17 0 0 0 61 17 18
2018 CR-05 31 38 20 3 6 0 2 70 10 96
2017 CR 32 37 13 10 6 0 3 71 16 149
2017 CR-04 39 39 0 10 4 0 8 85 15 25
2017 CR-05 30 37 14 10 7 0 2 68 17 119

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 24 17 12 12 1 2 58 24 130
2020 CR-04 43 24 14 5 10 0 5 70 15 21
2020 CR-05 31 23 18 14 13 1 1 55 27 102
2019 CR 39 21 19 7 13 0 0 61 20 109
2019 CR-04 33 42 17 8 0 0 0 75 8 12
2019 CR-05 41 19 21 8 12 0 0 59 20 86

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 28 18 12 9 1 2 60 21 130
2020 CR-04 33 24 19 10 10 0 5 60 20 21
2020 CR-05 28 27 20 13 9 1 2 58 22 102

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 25 22 13 9 0 2 55 23 129
2020 CR-04 43 10 29 14 0 0 5 55 15 21
2020 CR-05 25 28 22 12 12 0 2 54 24 101
2019 CR 38 31 18 4 8 1 0 70 12 110
2019 CR-04 38 46 8 8 0 0 0 85 8 13
2019 CR-05 40 30 16 3 9 1 0 71 13 86
2018 CR 37 28 17 9 4 1 5 69 13 129
2018 CR-04 53 26 11 0 0 5 5 88 0 19
2018 CR-05 35 29 18 8 5 0 4 67 14 96
2017 CR 35 33 18 8 3 1 3 70 11 149
2017 CR-04 56 24 12 0 0 0 8 86 0 25
2017 CR-05 31 35 19 9 3 2 2 68 12 120

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 29 12 9 5 1 1 74 13 129
2020 CR-04 48 14 19 10 5 0 5 65 15 21
2020 CR-05 43 33 11 9 5 0 0 75 14 101
2019 CR 51 26 14 5 3 0 1 78 8 110
2019 CR-04 69 31 0 0 0 0 0 100 0 13
2019 CR-05 50 27 15 7 1 0 0 77 8 86
2018 CR 52 19 18 2 2 2 5 77 4 130
2018 CR-04 58 21 5 0 0 5 11 94 0 19
2018 CR-05 51 19 23 2 2 1 3 72 4 97
2017 CR 51 26 12 8 1 1 0 78 9 151
2017 CR-04 44 28 16 8 0 4 0 75 8 25
2017 CR-05 52 27 12 8 1 0 0 78 9 120

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 29 20 12 6 1 1 62 18 130
2020 CR-04 43 24 19 5 5 0 5 70 10 21
2020 CR-05 30 30 21 12 6 1 0 61 18 102

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 23 10 5 4 0 2 80 9 130
2020 CR-04 48 29 14 10 0 0 0 76 10 21
2020 CR-05 58 22 9 5 4 0 3 82 9 102
2019 CR 62 18 6 5 3 2 6 86 8 108
2019 CR-04 77 15 0 0 0 0 8 100 0 13
2019 CR-05 63 17 7 6 1 1 5 85 7 86
2018 CR 59 20 11 2 0 1 7 86 3 130
2018 CR-04 68 26 5 0 0 0 0 95 0 19
2018 CR-05 58 19 13 2 0 1 7 83 2 97

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 15 3 2 7 1 3 88 9 130
2020 CR-04 67 19 0 0 5 0 10 95 5 21
2020 CR-05 70 15 3 2 8 1 2 87 10 102
2019 CR 63 12 9 6 7 3 1 77 14 112
2019 CR-04 64 7 7 0 7 7 7 83 8 14
2019 CR-05 62 13 10 7 6 2 0 76 13 87
2018 CR 62 15 10 7 2 2 3 80 10 130
2018 CR-04 68 11 5 11 5 0 0 79 16 19
2018 CR-05 63 16 10 5 1 2 2 83 6 97
2017 CR 64 12 11 5 3 3 3 80 8 151
2017 CR-04 56 20 4 8 5 4 4 82 14 25
2017 CR-05 65 11 13 4 2 2 2 79 7 120

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 31 8 5 5 1 2 82 10 128
2020 CR-04 60 15 5 10 0 0 10 83 11 20
2020 CR-05 49 33 8 4 6 1 0 82 10 101
2019 CR 45 27 19 3 4 1 2 73 7 112
2019 CR-04 29 36 21 0 0 7 7 75 0 14
2019 CR-05 48 26 17 3 3 0 1 76 7 87
2018 CR 36 34 20 5 3 0 2 71 9 132
2018 CR-04 45 30 15 0 5 0 5 79 5 20
2018 CR-05 36 36 21 5 1 0 1 72 6 98
2017 CR 42 21 19 11 4 1 2 65 15 150
2017 CR-04 52 16 20 4 5 4 0 71 9 25
2017 CR-05 38 23 19 12 4 1 3 63 16 119

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 22 9 5 5 1 2 80 11 129
2020 CR-04 60 10 5 10 5 0 10 78 17 20
2020 CR-05 55 23 10 5 6 1 1 79 11 102
2019 CR 49 22 12 9 5 1 2 73 15 112
2019 CR-04 36 21 7 21 7 7 0 62 31 14
2019 CR-05 53 21 13 8 5 0 1 74 13 87
2018 CR 48 22 15 8 3 1 2 72 12 131
2018 CR-04 60 20 0 10 5 0 5 84 16 20
2018 CR-05 48 22 18 9 1 1 1 72 11 97
2017 CR 52 25 10 3 6 2 1 80 10 151
2017 CR-04 56 24 0 8 5 4 4 86 14 25
2017 CR-05 52 27 11 2 7 1 1 80 9 120

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 3 2 1 1 0 38 94 3 128
2020 CR-04 57 10 0 0 0 0 33 100 0 21
2020 CR-05 58 1 0 1 1 0 39 97 3 100
2019 CR 57 4 1 1 2 0 36 94 4 111
2019 CR-04 57 7 0 0 0 0 36 100 0 14
2019 CR-05 60 2 1 0 0 0 36 98 0 86
2018 CR 54 5 6 1 1 1 33 88 2 130
2018 CR-04 58 5 0 0 0 0 37 100 0 19
2018 CR-05 56 2 5 0 0 1 36 92 0 97
2017 CR 53 5 5 0 1 1 36 91 1 150
2017 CR-04 71 8 0 0 0 4 17 100 0 24
2017 CR-05 49 4 5 0 1 0 41 90 1 120

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 25 6 2 0 0 5 91 2 130
2020 CR-04 52 19 14 0 0 0 14 83 0 21
2020 CR-05 64 25 5 3 0 0 4 92 3 102
2019 CR 65 20 6 1 0 1 7 92 1 112
2019 CR-04 50 21 7 0 0 7 14 91 0 14
2019 CR-05 69 18 7 1 0 0 5 92 1 87
2018 CR 68 17 5 2 0 0 8 92 3 129
2018 CR-04 90 5 0 0 0 0 5 100 0 20
2018 CR-05 64 20 5 3 0 0 8 91 3 96
2017 CR 67 17 3 2 1 1 9 93 3 149
2017 CR-04 71 16 0 0 0 4 8 100 0 24
2017 CR-05 65 18 4 3 0 1 9 93 3 119

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 79 11 1 3 2 1 3 94 6 130
2020 CR-04 71 24 0 5 0 0 0 95 5 21
2020 CR-05 80 8 1 3 3 1 4 93 6 102
2019 CR 69 17 4 1 3 1 6 92 4 112
2019 CR-04 71 7 0 0 14 7 0 85 15 14
2019 CR-05 70 18 5 0 1 0 6 94 1 87
2018 CR 60 20 2 3 7 2 6 87 11 131
2018 CR-04 63 5 5 5 16 0 5 72 22 19
2018 CR-05 60 22 2 2 5 2 6 90 8 98
2017 CR 69 15 5 0 3 3 4 91 4 149
2017 CR-04 60 16 8 0 9 8 0 82 9 25
2017 CR-05 70 16 3 0 3 3 5 94 3 119

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 26 15 5 5 1 5 74 10 130
2020 CR-04 52 14 14 5 10 0 5 70 15 21
2020 CR-05 41 28 17 4 4 1 5 74 8 102
2019 CR 48 29 13 3 5 0 2 78 8 112
2019 CR-04 57 29 14 0 0 0 0 86 0 14
2019 CR-05 47 29 15 3 5 0 1 77 8 87
2018 CR 49 27 16 2 5 0 2 78 6 132
2018 CR-04 70 20 10 0 0 0 0 90 0 20
2018 CR-05 47 28 17 2 4 0 2 76 6 98
2017 CR 46 31 12 5 1 1 4 81 6 149
2017 CR-04 52 20 16 5 0 4 4 78 5 25
2017 CR-05 45 35 10 5 1 0 4 83 6 118

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 38 23 7 2 0 2 67 9 130
2020 CR-04 29 29 10 19 10 0 5 60 30 21
2020 CR-05 28 40 25 4 1 0 1 69 5 102

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 31 27 25 5 0 1 43 30 130
2020 CR-04 19 33 14 29 0 0 5 55 30 21
2020 CR-05 11 31 27 24 7 0 0 42 30 102
2019 CR 13 33 29 14 11 0 0 46 25 112
2019 CR-04 21 43 21 14 0 0 0 64 14 14
2019 CR-05 11 34 30 13 11 0 0 46 24 87
2018 CR 14 25 36 17 8 1 0 39 25 132
2018 CR-04 15 40 35 5 5 0 0 55 10 20
2018 CR-05 13 21 36 18 10 1 0 35 29 98
2017 CR 12 31 36 11 7 1 1 44 19 150
2017 CR-04 12 52 28 0 4 4 0 67 4 25
2017 CR-05 12 27 39 13 8 1 1 39 21 119

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 24 29 19 12 0 2 31 39 129
2020 CR-04 10 19 10 29 29 0 5 60 30 21
2020 CR-05 15 24 34 17 10 0 1 27 39 101
2019 CR 19 21 34 19 7 0 0 26 40 111
2019 CR-04 7 7 36 36 14 0 0 50 14 14
2019 CR-05 19 24 34 17 6 0 0 23 43 86
2018 CR 17 17 36 18 11 0 1 29 34 130
2018 CR-04 10 10 40 30 10 0 0 40 20 20
2018 CR-05 19 19 33 19 10 0 1 29 38 97
2017 CR 9 19 40 22 8 0 1 31 29 151
2017 CR-04 8 4 32 43 13 0 0 56 12 25
2017 CR-05 8 22 44 17 7 0 0 25 31 120

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 45 13 2 5 0 0 80 7 129
2020 CR-04 40 30 25 0 5 0 0 70 5 20
2020 CR-05 34 47 11 3 5 0 0 81 8 102
2019 CR 25 39 17 11 5 3 0 66 17 111
2019 CR-04 31 31 15 15 0 8 0 67 17 13
2019 CR-05 23 45 15 9 6 2 0 69 15 87
2018 CR 26 40 21 9 4 1 0 66 13 131
2018 CR-04 25 45 15 10 0 5 0 74 11 20
2018 CR-05 24 41 22 8 5 0 0 65 13 97
2017 CR 18 36 18 11 6 10 1 61 19 151
2017 CR-04 16 40 12 8 4 20 0 70 15 25
2017 CR-05 18 35 20 12 7 7 1 58 21 120

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 31 16 10 6 2 0 67 17 130
2020 CR-04 48 14 10 10 14 5 0 65 25 21
2020 CR-05 33 31 18 11 5 2 0 66 16 102

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 25 17 9 15 2 0 57 25 130
2020 CR-04 43 29 0 5 19 5 0 75 25 21
2020 CR-05 29 23 20 11 16 2 0 53 27 102

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 31 17 5 7 4 1 70 12 130
2020 CR-04 52 19 5 10 10 5 0 75 20 21
2020 CR-05 33 31 20 4 7 4 1 68 11 102

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 27 17 10 13 4 0 58 24 129
2020 CR-04 48 14 19 5 10 5 0 65 15 21
2020 CR-05 26 27 17 12 15 4 0 55 28 101
2019 CR 19 22 21 19 18 2 0 42 37 112
2019 CR-04 21 21 14 21 21 0 0 43 43 14
2019 CR-05 18 23 20 20 17 2 0 42 38 87
2018 CR 15 31 25 18 11 0 0 47 28 131
2018 CR-04 15 35 25 15 10 0 0 50 25 20
2018 CR-05 14 30 27 18 11 0 0 44 29 97
2017 CR 15 36 18 14 12 5 0 54 27 151
2017 CR-04 25 28 16 16 4 12 0 59 23 25
2017 CR-05 13 37 19 14 14 3 0 52 29 120

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 40 12 6 2 0 0 80 8 130
2020 CR-04 52 29 10 10 0 0 0 81 10 21
2020 CR-05 38 41 13 5 3 0 0 79 8 102

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 38 11 6 4 0 0 79 10 130
2020 CR-04 57 24 10 5 5 0 0 81 10 21
2020 CR-05 40 40 12 4 4 0 0 80 8 102

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 34 20 4 2 0 2 74 6 128
2020 CR-04 38 19 29 10 5 0 0 57 14 21
2020 CR-05 39 37 19 3 1 0 1 77 4 100

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 32 15 5 2 2 2 77 8 129
2020 CR-04 48 29 10 5 5 0 5 80 10 21
2020 CR-05 40 32 17 6 2 2 2 74 8 101

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 12 15 1 1 12 7 80 2 130
2020 CR-04 52 19 14 5 0 5 5 79 5 21
2020 CR-05 52 11 14 0 1 15 8 81 1 102

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 40 7 2 2 2 0 89 4 128
2020 CR-04 48 24 14 10 5 0 0 71 14 21
2020 CR-05 47 43 6 1 1 2 0 92 2 100

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 12 9 8 2 0 70 18 130
2020 CR-04 48 24 0 10 14 5 0 75 25 21
2020 CR-05 37 30 14 10 8 1 0 68 18 102

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 27 9 6 6 0 0 78 12 130
2020 CR-04 52 14 19 0 14 0 0 67 14 21
2020 CR-05 52 28 8 7 5 0 0 80 12 102
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 129
2020 CR-04 10 90 20
2020 CR-05 8 92 102

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 129
2020 CR-04 15 85 20
2020 CR-05 10 90 102
2019 CR 18 82 112
2019 CR-04 14 86 14
2019 CR-05 18 82 87
2017 CR 20 80 151
2017 CR-05 21 79 120
2014 CR 11 89 151
2014 CR-05 11 89 126

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 14
2020 CR-05 40 60 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 50 50 14
2020 CR-05 60 40 10
2019 CR 80 20 20
2017 CR 80 20 30
2017 CR-05 80 20 25
2014 CR 81 19 16
2014 CR-05 79 21 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CR 38 31 6 19 6 0 0 69 25 16
2017 CR 45 42 4 0 8 0 0 88 8 24
2017 CR-05 45 41 5 0 10 0 0 85 10 20
2014 CR 31 31 23 15 0 0 0 62 15 13
2014 CR-05 36 18 27 18 0 0 0 55 18 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 26 10 8 3 5 3 77 12 129
2020 CR-04 52 14 10 5 10 5 5 74 16 21
2020 CR-05 44 27 11 9 2 5 3 76 12 101
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 56 25 2 78 22 130
2020 CR-04 0 76 19 5 100 0 21
2020 CR-05 21 50 27 2 71 29 102

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 21
2020 CR-05 48 52 21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 15 25 20 25 0 5 26 47 20
2020 CR-05 10 15 25 20 25 0 5 26 47 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 10 14 14 52 0 0 19 67 21
2020 CR-05 10 10 14 14 52 0 0 19 67 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 16 11 8 9 4 16 66 20 129
2020 CR-04 71 5 0 5 5 0 14 89 11 21
2020 CR-05 31 18 13 9 10 4 16 60 23 101
2019 CR 26 12 20 9 17 3 13 45 31 110
2019 CR-04 36 0 29 7 7 0 21 45 18 14
2019 CR-05 23 13 20 10 19 3 12 42 34 86
2018 CR 35 17 18 10 13 2 5 56 25 131
2018 CR-04 47 16 32 5 0 0 0 63 5 19
2018 CR-05 31 16 15 11 16 3 7 52 31 98
Report a problem on this page
Date modified: