2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 36 5 5 0 0 0 91 5 64
2020 AS-02 48 33 14 5 0 0 0 81 5 21
2020 AS-03 61 33 0 6 0 0 0 94 6 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 86 9 2 2 0 2 0 97 2 66
2020 AS-02 86 5 5 5 0 0 0 91 5 22
2020 AS-03 94 6 0 0 0 0 0 100 0 18
2017 AS 76 20 0 2 0 2 0 98 2 51
2017 AS-02 78 22 0 0 0 0 0 100 0 18
2017 AS-03 85 7 0 8 0 0 0 92 8 14
2014 AS 82 15 0 0 0 2 2 100 0 55
2014 AS-02 75 25 0 0 0 0 0 100 0 16
2014 AS-03 75 12 0 0 0 6 7 100 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 33 6 14 0 0 0 80 14 66
2020 AS-02 50 32 9 9 0 0 0 82 9 22
2020 AS-03 50 39 0 11 0 0 0 89 11 18
2019 AS 65 21 4 8 2 0 0 85 10 48
2019 AS-02 53 29 6 12 0 0 0 82 12 17
2019 AS-03 79 14 0 0 7 0 0 93 7 14
2017 AS 57 27 4 10 2 0 0 84 12 52
2017 AS-02 72 22 0 6 0 0 0 94 6 18
2017 AS-03 39 26 7 21 7 0 0 65 28 15
2014 AS 44 36 4 11 5 0 0 80 16 55
2014 AS-02 56 31 0 0 13 0 0 88 13 16
2014 AS-03 43 38 0 19 0 0 0 81 19 16

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 36 6 12 0 0 3 81 13 66
2020 AS-02 32 50 9 9 0 0 0 82 9 22
2020 AS-03 44 28 6 22 0 0 0 72 22 18
2019 AS 45 36 4 9 6 0 0 81 15 47
2019 AS-02 35 47 0 12 6 0 0 82 18 17
2019 AS-03 43 36 7 7 7 0 0 79 14 14
2018 AS 31 37 13 9 9 0 0 69 19 54
2018 AS-02 37 42 16 0 5 0 0 79 5 19
2018 AS-03 13 40 13 27 7 0 0 53 33 15
2017 AS 30 39 4 21 2 2 2 72 24 52
2017 AS-02 28 44 0 28 0 0 0 72 28 18
2017 AS-03 26 34 14 20 7 0 0 60 26 15
2014 AS 29 40 13 15 4 0 0 69 18 55
2014 AS-02 38 31 13 19 0 0 0 69 19 16
2014 AS-03 25 50 6 12 6 0 0 75 19 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 22 5 5 0 2 2 90 5 65
2020 AS-02 67 24 0 0 0 5 5 100 0 21
2020 AS-03 67 11 6 17 0 0 0 78 17 18
2019 AS 67 23 6 2 2 0 0 90 4 48
2019 AS-02 53 29 6 6 6 0 0 82 12 17
2019 AS-03 71 14 14 0 0 0 0 86 0 14
2017 AS 59 35 2 2 2 0 0 94 4 52
2017 AS-02 56 33 0 6 6 0 0 89 11 18
2017 AS-03 47 53 0 0 0 0 0 100 0 15
2014 AS 62 29 4 5 0 0 0 91 5 55
2014 AS-02 56 38 0 6 0 0 0 94 6 16
2014 AS-03 63 25 6 6 0 0 0 88 6 16

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 32 0 6 3 2 0 91 9 66
2020 AS-02 45 36 0 5 9 5 0 86 14 22
2020 AS-03 78 17 0 6 0 0 0 94 6 18
2019 AS 69 23 2 0 4 2 0 94 4 48
2019 AS-02 82 6 6 0 6 0 0 88 6 17
2019 AS-03 50 36 0 0 7 7 0 92 8 14
2018 AS 52 37 9 0 2 0 0 89 2 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 33 47 20 0 0 0 0 80 0 15
2017 AS 46 33 8 8 4 0 2 80 12 52
2017 AS-02 44 33 6 11 0 0 6 82 12 18
2017 AS-03 32 40 21 7 0 0 0 72 7 15
2014 AS 44 29 7 13 7 0 0 73 20 55
2014 AS-02 44 31 0 19 6 0 0 75 25 16
2014 AS-03 56 13 6 19 6 0 0 69 25 16

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 45 11 3 3 0 0 83 6 65
2020 AS-02 33 43 10 5 10 0 0 76 14 21
2020 AS-03 39 44 17 0 0 0 0 83 0 18
2019 AS 50 35 13 0 2 0 0 85 2 48
2019 AS-02 41 35 18 0 6 0 0 76 6 17
2019 AS-03 64 29 7 0 0 0 0 93 0 14
2018 AS 44 31 15 4 6 0 0 76 9 54
2018 AS-02 42 21 26 0 11 0 0 63 11 19
2018 AS-03 47 33 7 7 7 0 0 80 13 15
2017 AS 34 45 12 10 0 0 0 79 10 52
2017 AS-02 28 56 6 11 0 0 0 83 11 18
2017 AS-03 32 47 13 7 0 0 0 80 7 15
2014 AS 20 51 11 16 2 0 0 71 18 55
2014 AS-02 19 50 0 25 6 0 0 69 31 16
2014 AS-03 19 50 12 19 0 0 0 69 19 16

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 23 6 11 8 0 0 76 18 66
2020 AS-02 55 18 5 14 9 0 0 73 23 22
2020 AS-03 50 22 11 6 11 0 0 72 17 18
2019 AS 48 27 10 10 2 2 0 77 13 48
2019 AS-02 41 35 6 12 6 0 0 76 18 17
2019 AS-03 50 14 14 14 0 7 0 69 15 14
2018 AS 33 33 13 9 11 0 0 67 20 54
2018 AS-02 47 26 5 5 16 0 0 74 21 19
2018 AS-03 40 20 20 20 0 0 0 60 20 15
2017 AS 34 25 26 6 10 0 0 59 15 52
2017 AS-02 33 33 17 11 6 0 0 67 17 18
2017 AS-03 19 33 41 7 0 0 0 52 7 15
2014 AS 24 34 18 11 13 0 0 58 24 55
2014 AS-02 38 31 6 13 13 0 0 69 25 16
2014 AS-03 19 31 25 19 6 0 0 50 25 16

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 37 11 8 2 0 0 80 9 65
2020 AS-02 33 38 14 10 5 0 0 71 14 21
2020 AS-03 44 39 11 6 0 0 0 83 6 18
2019 AS 50 33 8 4 2 2 0 85 6 48
2019 AS-02 53 35 6 0 0 6 0 94 0 17
2019 AS-03 43 43 14 0 0 0 0 86 0 14
2018 AS 30 35 19 9 6 2 0 66 15 54
2018 AS-02 26 42 21 5 5 0 0 68 11 19
2018 AS-03 27 33 20 7 7 7 0 64 14 15
2017 AS 32 27 19 12 10 0 0 59 21 52
2017 AS-02 39 33 22 6 0 0 0 72 6 18
2017 AS-03 13 47 14 13 13 0 0 60 26 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 26 3 3 2 0 0 92 5 65
2020 AS-02 52 33 5 5 5 0 0 86 10 21
2020 AS-03 78 22 0 0 0 0 0 100 0 18
2019 AS 58 29 8 2 2 0 0 88 4 48
2019 AS-02 59 24 12 0 6 0 0 82 6 17
2019 AS-03 43 50 7 0 0 0 0 93 0 14
2018 AS 52 33 7 2 6 0 0 85 7 54
2018 AS-02 47 26 16 0 11 0 0 74 11 19
2018 AS-03 53 40 0 7 0 0 0 93 7 15
2017 AS 48 38 8 6 0 0 0 86 6 52
2017 AS-02 61 28 6 6 0 0 0 89 6 18
2017 AS-03 40 53 0 7 0 0 0 93 7 15
2014 AS 38 47 9 4 2 0 0 85 5 55
2014 AS-02 38 50 13 0 0 0 0 88 0 16
2014 AS-03 50 32 6 12 0 0 0 81 12 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 33 6 8 5 0 0 82 12 66
2020 AS-02 41 36 0 14 9 0 0 77 23 22
2020 AS-03 44 39 11 0 6 0 0 83 6 18
2019 AS 56 23 10 4 6 0 0 79 10 48
2019 AS-02 47 29 6 12 6 0 0 76 18 17
2019 AS-03 57 36 7 0 0 0 0 93 0 14
2018 AS 41 39 9 9 2 0 0 80 11 54
2018 AS-02 47 21 21 5 5 0 0 68 11 19
2018 AS-03 47 33 7 13 0 0 0 80 13 15
2017 AS 36 38 16 6 4 0 0 75 10 52
2017 AS-02 33 50 11 6 0 0 0 83 6 18
2017 AS-03 19 54 20 7 0 0 0 73 7 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 29 8 0 0 0 0 92 0 66
2020 AS-02 64 23 14 0 0 0 0 86 0 22
2020 AS-03 56 44 0 0 0 0 0 100 0 18
2019 AS 65 31 4 0 0 0 0 96 0 48
2019 AS-02 59 35 6 0 0 0 0 94 0 17
2019 AS-03 79 21 0 0 0 0 0 100 0 14
2018 AS 50 30 17 2 2 0 0 80 4 54
2018 AS-02 58 21 21 0 0 0 0 79 0 19
2018 AS-03 53 27 13 0 7 0 0 80 7 15
2017 AS 50 38 12 0 0 0 0 88 0 52
2017 AS-02 61 22 17 0 0 0 0 83 0 18
2017 AS-03 52 34 14 0 0 0 0 86 0 15
2014 AS 66 31 2 0 2 0 0 96 2 55
2014 AS-02 69 25 0 0 6 0 0 94 6 16
2014 AS-03 57 43 0 0 0 0 0 100 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 34 3 5 6 0 0 86 11 65
2020 AS-02 33 48 5 5 10 0 0 81 14 21
2020 AS-03 67 28 0 0 6 0 0 94 6 18
2019 AS 52 25 13 6 4 0 0 77 10 48
2019 AS-02 41 29 24 0 6 0 0 71 6 17
2019 AS-03 64 29 7 0 0 0 0 93 0 14
2018 AS 37 46 7 6 4 0 0 83 9 54
2018 AS-02 42 42 5 5 5 0 0 84 11 19
2018 AS-03 33 53 7 7 0 0 0 87 7 15
2017 AS 44 37 12 4 4 0 0 81 8 52
2017 AS-02 39 39 17 6 0 0 0 78 6 18
2017 AS-03 53 27 13 7 0 0 0 80 7 15
2014 AS 22 54 9 11 4 0 0 76 15 55
2014 AS-02 13 56 13 19 0 0 0 69 19 16
2014 AS-03 19 56 12 0 13 0 0 75 13 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 38 8 2 2 0 0 89 3 66
2020 AS-02 32 41 23 0 5 0 0 73 5 22
2020 AS-03 67 33 0 0 0 0 0 100 0 18
2019 AS 51 34 9 4 2 0 0 85 6 47
2019 AS-02 47 41 0 6 6 0 0 88 12 17
2019 AS-03 62 23 15 0 0 0 0 85 0 13
2018 AS 41 35 9 11 4 0 0 76 15 54
2018 AS-02 53 21 5 11 11 0 0 74 21 19
2018 AS-03 27 53 7 13 0 0 0 80 13 15
2017 AS 38 37 16 6 4 0 0 75 10 52
2017 AS-02 28 50 11 6 6 0 0 78 11 18
2017 AS-03 46 27 21 7 0 0 0 72 7 15
2014 AS 35 42 13 11 0 0 0 76 11 55
2014 AS-02 19 56 6 19 0 0 0 75 19 16
2014 AS-03 44 43 6 6 0 0 0 88 6 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 31 6 8 5 0 0 82 12 65
2020 AS-02 48 29 14 0 10 0 0 76 10 21
2020 AS-03 56 28 0 17 0 0 0 83 17 18
2019 AS 54 24 9 7 7 0 0 78 13 46
2019 AS-02 65 12 12 6 6 0 0 76 12 17
2019 AS-03 33 25 17 17 8 0 0 58 25 12
2018 AS 35 39 15 4 7 0 0 74 11 54
2018 AS-02 37 42 11 0 11 0 0 79 11 19
2018 AS-03 40 27 27 7 0 0 0 67 7 15
2017 AS 40 43 8 6 4 0 0 82 10 52
2017 AS-02 44 56 0 0 0 0 0 100 0 18
2017 AS-03 26 41 20 13 0 0 0 66 13 15
2014 AS 27 40 15 15 4 0 0 67 18 55
2014 AS-02 13 63 6 13 6 0 0 75 19 16
2014 AS-03 31 31 0 32 6 0 0 62 38 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 39 5 2 2 0 0 92 3 66
2020 AS-02 45 41 5 5 5 0 0 86 9 22
2020 AS-03 50 39 11 0 0 0 0 89 0 18
2019 AS 58 31 6 2 2 0 0 90 4 48
2019 AS-02 47 29 12 6 6 0 0 76 12 17
2019 AS-03 57 43 0 0 0 0 0 100 0 14
2018 AS 41 44 6 4 6 0 0 85 9 54
2018 AS-02 53 32 5 5 5 0 0 84 11 19
2018 AS-03 20 67 7 0 7 0 0 87 7 15
2017 AS 34 50 14 2 0 0 0 84 2 52
2017 AS-02 28 61 11 0 0 0 0 89 0 18
2017 AS-03 26 54 20 0 0 0 0 80 0 15
2014 AS 29 51 7 11 2 0 0 80 13 55
2014 AS-02 19 56 6 13 6 0 0 75 19 16
2014 AS-03 32 56 0 12 0 0 0 88 12 16

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 24 11 18 6 0 0 65 24 66
2020 AS-02 41 45 5 5 5 0 0 86 9 22
2020 AS-03 39 17 17 22 6 0 0 56 28 18
2019 AS 36 34 17 11 2 0 0 70 13 47
2019 AS-02 50 31 6 6 6 0 0 81 13 16
2019 AS-03 29 50 14 7 0 0 0 79 7 14
2018 AS 39 43 11 4 4 0 0 81 7 54
2018 AS-02 47 32 11 0 11 0 0 79 11 19
2018 AS-03 33 53 13 0 0 0 0 87 0 15
2017 AS 37 36 13 8 6 0 0 73 13 52
2017 AS-02 56 44 0 0 0 0 0 100 0 18
2017 AS-03 20 41 20 13 7 0 0 60 20 15
2014 AS 27 42 18 9 2 0 2 70 11 55
2014 AS-02 19 63 13 0 6 0 0 81 6 16
2014 AS-03 44 25 25 6 0 0 0 69 6 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 2 29 26 35 6 2 2 42 31 66
2020 AS-02 5 27 23 27 14 5 0 43 33 22
2020 AS-03 0 33 22 44 0 0 0 44 33 18
2019 AS 6 17 25 27 21 2 2 50 24 48
2019 AS-02 12 12 12 29 24 6 6 60 27 17
2019 AS-03 7 29 36 14 14 0 0 29 36 14
2018 AS 6 22 22 37 9 0 4 48 29 54
2018 AS-02 11 32 16 26 11 0 5 39 44 19
2018 AS-03 0 13 27 53 7 0 0 60 13 15
2017 AS 10 33 23 22 6 2 4 30 46 52
2017 AS-02 6 33 17 22 17 6 0 41 41 18
2017 AS-03 7 35 40 13 0 0 7 13 44 15
2014 AS 13 29 33 15 7 0 4 23 44 55
2014 AS-02 6 38 19 19 13 0 6 33 47 16
2014 AS-03 19 25 43 6 6 0 0 12 44 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 15 22 26 23 3 5 53 23 65
2020 AS-02 14 19 19 19 19 5 5 42 37 21
2020 AS-03 6 6 33 22 28 0 6 53 12 18
2019 AS 6 11 30 19 32 2 0 52 17 47
2019 AS-02 6 18 18 35 24 0 0 59 24 17
2019 AS-03 14 14 21 14 29 7 0 46 31 14
2018 AS 7 13 26 39 11 0 4 52 21 54
2018 AS-02 5 21 11 47 11 0 5 61 28 19
2018 AS-03 13 7 40 33 7 0 0 40 20 15
2017 AS 6 8 34 19 23 4 6 47 15 52
2017 AS-02 6 0 33 22 33 6 0 59 6 18
2017 AS-03 13 7 46 7 13 7 8 23 23 15
2014 AS 5 13 24 33 15 2 9 53 20 55
2014 AS-02 0 19 38 13 25 0 6 40 20 16
2014 AS-03 19 0 32 31 12 0 6 46 20 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 15 29 24 14 2 8 42 27 66
2020 AS-02 9 18 41 5 14 5 9 21 32 22
2020 AS-03 17 17 22 28 11 0 6 41 35 18
2019 AS 8 17 31 17 23 0 4 41 26 48
2019 AS-02 18 12 29 18 18 0 6 38 31 17
2019 AS-03 7 29 36 7 21 0 0 29 36 14
2018 AS 9 19 31 24 13 0 4 38 29 54
2018 AS-02 11 37 21 32 0 0 0 32 47 19
2018 AS-03 7 7 40 20 27 0 0 47 13 15
2017 AS 12 15 32 20 15 2 4 37 29 52
2017 AS-02 11 17 50 11 6 6 0 18 29 18
2017 AS-03 26 13 20 21 19 0 0 41 40 15
2014 AS 15 26 37 13 6 0 4 19 42 54
2014 AS-02 13 25 31 13 13 0 6 27 40 16
2014 AS-03 25 38 25 12 0 0 0 12 63 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 5 21 50 18 0 3 70 8 66
2020 AS-02 5 0 9 55 23 0 9 85 5 22
2020 AS-03 0 0 28 61 11 0 0 72 0 18
2019 AS 2 10 19 38 31 0 0 69 13 48
2019 AS-02 6 6 29 24 35 0 0 59 12 17
2019 AS-03 0 21 14 50 14 0 0 64 21 14
2018 AS 4 8 15 55 13 0 6 72 12 53
2018 AS-02 11 17 6 50 11 0 6 65 29 18
2018 AS-03 0 7 20 60 13 0 0 73 7 15
2017 AS 0 15 21 35 23 2 4 61 16 52
2017 AS-02 0 17 11 22 39 6 6 69 19 18
2017 AS-03 0 13 33 28 26 0 0 54 13 15
2014 AS 2 15 31 38 13 0 2 52 17 55
2014 AS-02 0 25 31 25 13 0 6 40 27 16
2014 AS-03 0 12 31 31 25 0 0 57 12 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 20 14 18 31 14 0 3 46 35 65
2020 AS-02 10 29 14 33 10 0 5 45 40 21
2020 AS-03 28 11 6 39 17 0 0 56 39 18
2019 AS 21 9 26 17 28 0 0 45 30 47
2019 AS-02 24 0 29 12 35 0 0 47 24 17
2019 AS-03 31 15 23 23 8 0 0 31 46 13
2018 AS 9 13 28 36 9 0 4 47 24 53
2018 AS-02 11 6 22 44 11 0 6 59 18 18
2018 AS-03 7 20 33 40 0 0 0 40 27 15
2017 AS 10 22 21 26 12 2 8 42 35 51
2017 AS-02 6 18 18 29 18 6 6 53 27 17
2017 AS-03 20 20 20 21 13 0 7 36 43 15
2014 AS 17 19 39 11 9 2 4 22 37 54
2014 AS-02 19 19 44 6 13 0 0 19 38 16
2014 AS-03 27 20 20 20 13 0 0 33 47 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 5 9 27 29 18 6 6 53 16 66
2020 AS-02 5 14 36 9 23 9 5 37 21 22
2020 AS-03 6 6 28 39 17 0 6 59 12 18
2019 AS 15 17 20 11 33 0 4 45 34 46
2019 AS-02 18 12 12 29 24 0 6 56 31 17
2019 AS-03 23 23 15 0 38 0 0 38 46 13
2018 AS 6 17 25 38 11 0 4 51 24 53
2018 AS-02 11 11 17 44 11 0 6 59 24 18
2018 AS-03 0 40 27 27 7 0 0 33 40 15
2017 AS 10 14 35 23 13 2 4 38 25 52
2017 AS-02 6 11 33 17 28 6 0 47 18 18
2017 AS-03 26 14 40 13 0 0 7 13 44 15
2014 AS 7 9 22 33 17 4 7 56 19 54
2014 AS-02 0 19 44 19 6 6 6 29 21 16
2014 AS-03 20 0 7 40 26 7 0 72 21 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 15 28 26 15 3 3 44 26 65
2020 AS-02 5 24 29 14 14 10 5 33 33 21
2020 AS-03 22 17 17 33 6 0 6 41 41 18
2019 AS 6 11 40 13 30 0 0 43 17 47
2019 AS-02 12 6 41 0 41 0 0 41 18 17
2019 AS-03 7 7 43 21 21 0 0 43 14 14
2018 AS 7 17 35 28 9 0 4 38 25 54
2018 AS-02 16 21 32 26 5 0 0 32 37 19
2018 AS-03 0 13 27 53 7 0 0 60 13 15
2017 AS 8 17 35 19 15 2 4 37 27 52
2017 AS-02 11 17 33 17 17 6 0 35 29 18
2017 AS-03 7 33 35 20 6 0 0 26 40 15
2014 AS 9 35 28 17 11 0 0 28 45 54
2014 AS-02 19 44 19 6 13 0 0 19 63 16
2014 AS-03 6 38 43 6 6 0 0 12 44 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 11 35 35 11 2 0 46 18 66
2020 AS-02 9 9 36 32 9 5 0 43 19 22
2020 AS-03 11 0 28 56 6 0 0 61 11 18
2019 AS 8 15 25 25 27 0 0 52 23 48
2019 AS-02 6 24 24 24 24 0 0 47 29 17
2019 AS-03 7 7 29 29 29 0 0 57 14 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 26 11 8 3 5 3 77 11 66
2020 AS-02 41 14 18 9 9 5 5 60 20 22
2020 AS-03 61 28 6 6 0 0 0 89 6 18
2019 AS 38 23 15 6 10 6 2 66 18 48
2019 AS-02 29 29 12 6 18 0 6 63 25 17
2019 AS-03 21 29 14 14 7 14 0 58 25 14
2018 AS 19 36 21 11 9 2 2 57 22 53
2018 AS-02 17 39 17 17 11 0 0 56 28 18
2018 AS-03 27 20 33 7 0 7 7 54 8 15
2017 AS 21 23 25 19 4 2 6 48 25 52
2017 AS-02 28 28 22 11 0 6 6 63 13 18
2017 AS-03 6 35 26 20 13 0 0 41 33 15
2014 AS 34 20 13 22 9 2 0 55 32 55
2014 AS-02 31 31 6 25 6 0 0 63 31 16
2014 AS-03 37 6 6 31 19 0 0 43 50 16

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 12 5 8 2 0 0 86 9 65
2020 AS-02 71 10 10 5 5 0 0 81 10 21
2020 AS-03 78 11 0 11 0 0 0 89 11 18
2019 AS 52 29 4 8 4 2 0 83 13 48
2019 AS-02 41 35 6 12 6 0 0 76 18 17
2019 AS-03 57 21 7 7 0 7 0 85 8 14
2018 AS 42 34 13 4 8 0 0 75 11 53
2018 AS-02 33 17 33 6 11 0 0 50 17 18
2018 AS-03 53 40 0 7 0 0 0 93 7 15
2017 AS 42 25 18 10 6 0 0 67 15 52
2017 AS-02 50 28 11 11 0 0 0 78 11 18
2017 AS-03 39 28 7 20 7 0 0 66 26 15
2014 AS 36 24 11 16 11 2 0 61 28 55
2014 AS-02 31 31 0 25 6 6 0 67 33 16
2014 AS-03 37 19 6 19 19 0 0 56 38 16

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 17 3 6 3 0 0 88 9 65
2020 AS-02 62 19 5 10 5 0 0 81 14 21
2020 AS-03 83 6 0 6 6 0 0 89 11 18
2019 AS 62 17 9 6 6 0 0 79 13 47
2019 AS-02 50 19 13 6 13 0 0 69 19 16
2019 AS-03 64 7 14 14 0 0 0 71 14 14
2018 AS 49 26 13 6 6 0 0 75 11 53
2018 AS-02 39 28 17 6 11 0 0 67 17 18
2018 AS-03 60 20 20 0 0 0 0 80 0 15
2017 AS 37 34 11 10 6 2 0 72 16 51
2017 AS-02 41 41 12 6 0 0 0 82 6 17
2017 AS-03 27 40 7 13 13 0 0 67 26 15
2014 AS 42 27 16 9 6 0 0 69 15 55
2014 AS-02 38 19 25 13 6 0 0 56 19 16
2014 AS-03 37 37 6 12 7 0 0 75 19 16

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 23 11 3 2 0 2 85 5 66
2020 AS-02 55 18 14 5 5 0 5 76 10 22
2020 AS-03 78 17 6 0 0 0 0 94 0 18
2019 AS 55 23 13 6 2 0 0 79 9 47
2019 AS-02 44 25 19 6 6 0 0 69 13 16
2019 AS-03 64 21 7 7 0 0 0 86 7 14
2018 AS 34 45 9 6 6 0 0 79 11 53
2018 AS-02 33 39 17 6 6 0 0 72 11 18
2018 AS-03 33 53 7 7 0 0 0 87 7 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 18 9 5 2 6 5 83 7 66
2020 AS-02 45 18 9 9 5 9 5 74 16 22
2020 AS-03 78 11 0 0 0 6 6 100 0 18
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 18 5 2 2 0 5 92 3 66
2020 AS-02 55 27 5 5 5 0 5 86 10 22
2020 AS-03 78 11 6 0 0 0 6 94 0 18
2019 AS 63 19 13 2 0 2 2 85 2 48
2019 AS-02 47 29 24 0 0 0 0 76 0 17
2019 AS-03 79 7 0 7 0 7 0 92 8 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 22 6 6 5 0 0 83 11 65
2020 AS-02 50 32 9 5 5 0 0 82 9 22
2020 AS-03 67 11 0 17 6 0 0 78 22 18
2019 AS 48 40 10 2 0 0 0 88 2 48
2019 AS-02 47 41 12 0 0 0 0 88 0 17
2019 AS-03 50 29 14 7 0 0 0 79 7 14
2018 AS 50 26 7 15 2 0 0 76 17 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 53 33 0 13 0 0 0 87 13 15
2017 AS 46 33 14 4 4 0 0 78 8 52
2017 AS-02 56 33 11 0 0 0 0 89 0 18
2017 AS-03 39 40 14 7 0 0 0 79 7 15
2014 AS 44 34 9 11 2 0 0 78 13 55
2014 AS-02 56 31 0 13 0 0 0 88 13 16
2014 AS-03 37 37 6 13 6 0 0 75 19 16

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 18 10 6 5 2 3 78 12 62
2020 AS-02 32 37 5 11 11 0 5 72 22 19
2020 AS-03 76 0 12 6 6 0 0 76 12 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 24 5 6 6 2 2 83 13 66
2020 AS-02 41 27 5 14 9 5 0 71 24 22
2020 AS-03 56 22 6 0 11 0 6 82 12 18
2019 AS 50 29 10 10 0 0 0 79 10 48
2019 AS-02 41 41 6 12 0 0 0 82 12 17
2019 AS-03 50 36 14 0 0 0 0 86 0 14
2018 AS 46 28 7 19 0 0 0 74 19 54
2018 AS-02 47 37 0 16 0 0 0 84 16 19
2018 AS-03 60 20 0 20 0 0 0 80 20 15
2017 AS 51 33 8 4 2 2 0 86 6 52
2017 AS-02 56 33 11 0 0 0 0 89 0 18
2017 AS-03 59 20 13 0 0 8 0 86 0 15
2014 AS 53 25 4 15 4 0 0 78 18 55
2014 AS-02 63 25 0 13 0 0 0 88 13 16
2014 AS-03 56 19 6 6 13 0 0 75 19 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 48 52 66
2020 AS-02 41 59 22
2020 AS-03 39 61 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 18 5 0 0 2 3 95 0 66
2020 AS-02 64 27 5 0 0 0 5 95 0 22
2020 AS-03 72 17 6 0 0 6 0 94 0 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 15 2 5 3 0 0 91 8 66
2020 AS-02 68 18 0 5 9 0 0 86 14 22
2020 AS-03 89 6 6 0 0 0 0 94 0 18
2019 AS 65 25 4 4 2 0 0 90 6 48
2019 AS-02 53 41 6 0 0 0 0 94 0 17
2019 AS-03 93 0 0 7 0 0 0 93 7 14
2018 AS 56 24 11 6 4 0 0 80 9 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 60 20 13 7 0 0 0 80 7 15
2017 AS 62 25 8 0 6 0 0 86 6 52
2017 AS-02 72 17 11 0 0 0 0 89 0 18
2017 AS-03 52 41 7 0 0 0 0 93 0 15
2014 AS 51 25 16 6 2 0 0 76 7 55
2014 AS-02 63 25 13 0 0 0 0 88 0 16
2014 AS-03 68 6 6 13 6 0 0 75 19 16
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 27 6 6 6 5 2 81 13 66
2020 AS-02 32 32 5 9 14 5 5 70 25 22
2020 AS-03 67 22 0 6 0 6 0 94 6 18
2019 AS 50 27 4 8 6 4 0 80 15 48
2019 AS-02 35 35 12 0 12 6 0 75 13 17
2019 AS-03 57 21 0 14 0 7 0 85 15 14
2018 AS 43 30 15 7 4 2 0 74 11 54
2018 AS-02 42 16 26 5 11 0 0 58 16 19
2018 AS-03 27 53 13 7 0 0 0 80 7 15
2017 AS 33 46 10 8 2 2 0 80 10 52
2017 AS-02 39 56 6 0 0 0 0 94 0 18
2017 AS-03 32 20 13 26 0 8 0 57 29 15
2014 AS 40 33 7 9 4 7 0 78 14 55
2014 AS-02 38 38 6 13 0 6 0 80 13 16
2014 AS-03 37 43 6 0 13 0 0 81 13 16

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 27 9 3 6 5 2 81 10 66
2020 AS-02 27 32 9 9 14 5 5 65 25 22
2020 AS-03 61 28 6 0 0 6 0 94 0 18
2019 AS 48 25 10 10 4 2 0 74 15 48
2019 AS-02 35 35 12 12 6 0 0 71 18 17
2019 AS-03 50 21 7 14 0 7 0 77 15 14
2018 AS 36 30 19 9 6 0 0 66 15 53
2018 AS-02 37 11 32 11 11 0 0 47 21 19
2018 AS-03 27 40 13 20 0 0 0 67 20 15
2017 AS 33 42 15 6 4 0 0 75 10 52
2017 AS-02 39 56 6 0 0 0 0 94 0 18
2017 AS-03 27 34 13 20 7 0 0 60 26 15
2014 AS 36 36 7 17 2 2 0 74 19 55
2014 AS-02 31 44 6 19 0 0 0 75 19 16
2014 AS-03 25 43 6 19 6 0 0 68 25 16

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 29 15 2 5 8 0 77 7 66
2020 AS-02 23 23 32 0 14 9 0 50 15 22
2020 AS-03 44 39 11 0 0 6 0 88 0 18
2019 AS 40 29 17 8 4 2 0 70 13 48
2019 AS-02 29 41 12 6 12 0 0 71 18 17
2019 AS-03 50 7 21 14 0 7 0 62 15 14
2018 AS 30 28 20 11 9 2 0 58 21 54
2018 AS-02 26 16 21 16 21 0 0 42 37 19
2018 AS-03 20 33 27 20 0 0 0 53 20 15
2017 AS 27 32 21 10 8 2 0 60 18 52
2017 AS-02 28 44 17 0 6 6 0 76 6 18
2017 AS-03 13 13 40 28 7 0 0 26 34 15
2014 AS 22 34 16 17 4 7 0 61 22 55
2014 AS-02 13 44 13 19 0 13 0 64 21 16
2014 AS-03 19 37 19 19 6 0 0 56 25 16

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 33 6 9 3 2 0 82 12 66
2020 AS-02 27 45 5 14 9 0 0 73 23 22
2020 AS-03 44 33 11 6 0 6 0 82 6 18
2019 AS 33 38 10 10 4 4 0 74 15 48
2019 AS-02 29 41 6 12 12 0 0 71 24 17
2019 AS-03 29 29 21 7 0 14 0 67 8 14
2018 AS 24 30 19 17 9 2 0 55 26 54
2018 AS-02 21 21 26 11 21 0 0 42 32 19
2018 AS-03 20 33 13 33 0 0 0 53 33 15
2017 AS 21 52 15 2 8 2 0 74 10 52
2017 AS-02 22 56 17 0 6 0 0 78 6 18
2017 AS-03 14 60 13 0 13 0 0 74 13 15
2014 AS 15 36 24 22 4 0 0 51 25 55
2014 AS-02 13 31 25 25 6 0 0 44 31 16
2014 AS-03 19 32 19 25 6 0 0 50 31 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 18 8 3 2 8 5 86 5 66
2020 AS-02 41 23 9 9 5 5 9 74 16 22
2020 AS-03 67 6 6 0 0 22 0 93 0 18
2019 AS 62 15 4 6 2 2 9 86 10 47
2019 AS-02 50 19 6 13 6 6 0 73 20 16
2019 AS-03 64 14 0 0 0 0 21 100 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 41 9 3 2 2 0 86 5 66
2020 AS-02 32 50 9 5 5 0 0 82 9 22
2020 AS-03 39 39 11 6 0 6 0 82 6 18
2019 AS 38 42 10 6 2 2 0 81 9 48
2019 AS-02 35 35 18 6 6 0 0 71 12 17
2019 AS-03 29 50 7 7 0 7 0 85 8 14
2018 AS 31 43 15 6 6 0 0 74 11 54
2018 AS-02 42 26 16 5 11 0 0 68 16 19
2018 AS-03 20 60 13 7 0 0 0 80 7 15
2017 AS 29 37 20 8 6 0 0 67 14 51
2017 AS-02 28 44 17 6 6 0 0 72 11 18
2017 AS-03 14 37 21 21 7 0 0 50 28 14
2014 AS 29 44 15 5 4 4 0 75 10 55
2014 AS-02 25 50 13 13 0 0 0 75 13 16
2014 AS-03 31 37 12 6 13 0 0 68 19 16

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 31 17 9 5 5 0 68 15 65
2020 AS-02 19 24 29 10 10 10 0 47 21 21
2020 AS-03 44 22 11 17 6 0 0 67 22 18
2019 AS 28 43 17 6 4 2 0 72 11 47
2019 AS-02 31 44 6 6 13 0 0 75 19 16
2019 AS-03 21 36 36 0 0 7 0 62 0 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 30 11 3 6 2 0 80 9 66
2020 AS-02 27 41 14 5 9 5 0 71 14 22
2020 AS-03 61 22 11 0 6 0 0 83 6 18
2019 AS 42 31 6 17 2 0 2 74 19 48
2019 AS-02 41 24 12 12 6 0 6 69 19 17
2019 AS-03 29 50 7 14 0 0 0 79 14 14
2018 AS 35 35 15 6 6 2 2 73 12 54
2018 AS-02 32 42 16 0 11 0 0 74 11 19
2018 AS-03 27 33 20 7 0 7 7 69 8 15
2017 AS 44 34 14 2 4 2 0 80 6 52
2017 AS-02 44 44 6 0 6 0 0 89 6 18
2017 AS-03 32 33 27 0 0 8 0 71 0 15
2014 AS 49 33 7 9 2 0 0 82 11 55
2014 AS-02 38 44 6 13 0 0 0 81 13 16
2014 AS-03 62 19 6 12 0 0 0 81 12 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 35 12 0 3 0 0 85 3 65
2020 AS-02 27 41 23 0 9 0 0 68 9 22
2020 AS-03 50 44 6 0 0 0 0 94 0 18
2019 AS 43 32 13 11 0 0 2 76 11 47
2019 AS-02 31 25 19 19 0 0 6 60 20 16
2019 AS-03 50 43 7 0 0 0 0 93 0 14
2018 AS 41 37 17 2 4 0 0 78 6 54
2018 AS-02 47 26 21 0 5 0 0 74 5 19
2018 AS-03 33 53 7 0 7 0 0 87 7 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 30 17 5 6 11 3 68 12 66
2020 AS-02 27 32 14 5 14 9 0 65 20 22
2020 AS-03 33 28 22 6 0 6 6 69 6 18
2019 AS 31 23 17 6 10 10 2 62 19 48
2019 AS-02 24 24 35 6 12 0 0 47 18 17
2019 AS-03 36 14 0 7 7 29 7 78 22 14
2018 AS 26 30 22 7 11 4 0 58 19 54
2018 AS-02 32 16 26 0 21 5 0 50 22 19
2018 AS-03 33 40 20 7 0 0 0 73 7 15
2017 AS 29 25 10 23 4 10 0 59 30 52
2017 AS-02 28 22 17 28 0 6 0 53 29 18
2017 AS-03 20 27 7 33 7 7 0 51 42 15
2014 AS 18 33 13 13 17 5 2 55 32 55
2014 AS-02 19 25 6 25 19 6 0 47 47 16
2014 AS-03 19 37 6 6 32 0 0 56 38 16

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 27 17 9 5 3 0 69 14 66
2020 AS-02 18 23 27 18 9 5 0 43 29 22
2020 AS-03 50 22 17 6 6 0 0 72 11 18
2019 AS 38 29 15 8 6 4 0 70 15 48
2019 AS-02 29 35 18 6 12 0 0 65 18 17
2019 AS-03 43 21 7 14 0 14 0 75 17 14
2018 AS 26 26 24 17 7 0 0 52 24 54
2018 AS-02 21 21 32 16 11 0 0 42 26 19
2018 AS-03 33 7 40 13 7 0 0 40 20 15
2017 AS 21 36 21 12 10 0 0 57 21 52
2017 AS-02 22 33 28 6 11 0 0 56 17 18
2017 AS-03 19 21 20 26 13 0 0 40 40 15
2014 AS 27 20 16 17 15 5 0 50 33 55
2014 AS-02 31 13 6 19 31 0 0 44 50 16
2014 AS-03 19 19 19 25 12 6 0 40 40 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 21 30 14 14 11 6 5 58 27 66
2020 AS-02 5 41 14 9 18 9 5 53 32 22
2020 AS-03 28 28 17 11 11 0 6 59 24 18
2019 AS 23 27 19 17 15 0 0 50 31 48
2019 AS-02 18 24 24 18 18 0 0 41 35 17
2019 AS-03 29 21 14 14 21 0 0 50 36 14
2018 AS 19 15 17 24 26 0 0 33 50 54
2018 AS-02 11 16 26 21 26 0 0 26 47 19
2018 AS-03 27 7 20 20 27 0 0 33 47 15
2017 AS 15 17 14 23 23 6 2 35 50 52
2017 AS-02 11 17 11 39 11 6 6 31 56 18
2017 AS-03 19 20 14 20 20 8 0 42 43 15
2014 AS 11 7 11 22 40 2 7 20 68 55
2014 AS-02 6 13 6 25 44 0 6 20 73 16
2014 AS-03 12 0 0 12 69 0 6 13 87 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 30 12 0 2 2 5 85 2 66
2020 AS-02 59 23 14 0 0 0 5 86 0 22
2020 AS-03 56 33 11 0 0 0 0 89 0 18
2019 AS 73 17 8 2 0 0 0 90 2 48
2019 AS-02 82 6 6 6 0 0 0 88 6 17
2019 AS-03 71 29 0 0 0 0 0 100 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 20 12 5 2 5 6 80 7 66
2020 AS-02 41 27 14 9 0 0 9 75 10 22
2020 AS-03 50 22 11 0 6 11 0 81 6 18
2019 AS 63 23 10 2 2 0 0 85 4 48
2019 AS-02 47 41 12 0 0 0 0 88 0 17
2019 AS-03 57 21 14 7 0 0 0 79 7 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 8 2 2 5 2 5 92 6 66
2020 AS-02 59 18 5 5 9 0 5 81 14 22
2020 AS-03 100 0 0 0 0 0 0 100 0 18
2019 AS 77 9 2 4 2 4 2 91 7 47
2019 AS-02 69 13 6 0 6 0 6 87 7 16
2019 AS-03 71 7 0 7 0 14 0 92 8 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 6 3 3 0 3 9 93 3 66
2020 AS-02 68 14 9 0 0 0 9 90 0 22
2020 AS-03 83 0 0 6 0 6 6 94 6 18
2019 AS 79 8 0 0 2 2 8 98 2 48
2019 AS-02 76 12 0 0 0 0 12 100 0 17
2019 AS-03 64 7 0 0 7 7 14 91 9 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 41 9 2 3 6 0 85 5 66
2020 AS-02 18 55 9 0 9 9 0 80 10 22
2020 AS-03 56 33 11 0 0 0 0 89 0 18
2019 AS 38 40 13 6 2 2 0 79 9 48
2019 AS-02 24 59 12 0 6 0 0 82 6 17
2019 AS-03 50 21 21 0 0 7 0 77 0 14
2018 AS 28 39 20 9 4 0 0 67 13 54
2018 AS-02 26 26 26 11 11 0 0 53 21 19
2018 AS-03 20 60 13 7 0 0 0 80 7 15
2017 AS 29 40 23 4 4 0 0 69 8 52
2017 AS-02 22 50 22 6 0 0 0 72 6 18
2017 AS-03 40 40 13 7 0 0 0 80 7 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 36 8 3 0 2 0 89 3 66
2020 AS-02 32 36 18 9 0 5 0 71 10 22
2020 AS-03 72 22 6 0 0 0 0 94 0 18
2019 AS 48 35 13 0 2 2 0 85 2 48
2019 AS-02 41 35 18 0 6 0 0 76 6 17
2019 AS-03 43 43 7 0 0 7 0 92 0 14
2018 AS 39 43 13 4 2 0 0 81 6 54
2018 AS-02 37 26 26 5 5 0 0 63 11 19
2018 AS-03 47 53 0 0 0 0 0 100 0 15
2017 AS 41 42 10 4 2 2 0 84 6 52
2017 AS-02 44 39 11 6 0 0 0 83 6 18
2017 AS-03 33 59 7 0 0 0 0 93 0 15
2014 AS 34 40 16 4 2 4 0 77 6 55
2014 AS-02 25 50 25 0 0 0 0 75 0 16
2014 AS-03 31 43 12 6 7 0 0 75 13 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 23 14 3 2 2 0 82 5 66
2020 AS-02 41 18 27 5 5 5 0 62 10 22
2020 AS-03 72 17 11 0 0 0 0 89 0 18
2019 AS 52 29 10 0 2 6 0 87 2 48
2019 AS-02 41 35 18 0 6 0 0 76 6 17
2019 AS-03 43 36 0 0 0 21 0 100 0 14
2018 AS 37 33 19 4 4 4 0 73 8 54
2018 AS-02 37 26 16 11 5 5 0 67 17 19
2018 AS-03 33 47 20 0 0 0 0 80 0 15
2017 AS 39 34 17 4 2 4 0 76 6 52
2017 AS-02 33 39 22 6 0 0 0 72 6 18
2017 AS-03 40 26 20 7 0 7 0 71 8 15
2014 AS 36 34 18 4 0 7 0 77 4 55
2014 AS-02 19 50 19 6 0 6 0 73 7 16
2014 AS-03 38 31 31 0 0 0 0 69 0 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 32 11 2 3 5 3 84 5 66
2020 AS-02 36 27 18 5 9 5 0 67 14 22
2020 AS-03 50 17 17 0 0 11 6 80 0 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 24 6 3 3 5 2 87 6 66
2020 AS-02 36 27 14 5 9 9 0 70 15 22
2020 AS-03 78 17 6 0 0 0 0 94 0 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 23 6 3 2 2 0 89 5 65
2020 AS-02 50 23 14 5 5 5 0 76 10 22
2020 AS-03 78 17 6 0 0 0 0 94 0 18
2019 AS 58 31 6 2 2 0 0 90 4 48
2019 AS-02 47 35 12 0 6 0 0 82 6 17
2019 AS-03 50 43 7 0 0 0 0 93 0 14
2018 AS 44 43 6 4 4 0 0 87 7 54
2018 AS-02 32 47 5 11 5 0 0 79 16 19
2018 AS-03 60 40 0 0 0 0 0 100 0 15
2017 AS 49 47 2 0 2 0 0 96 2 51
2017 AS-02 53 47 0 0 0 0 0 100 0 17
2017 AS-03 53 47 0 0 0 0 0 100 0 15
2014 AS 49 36 11 2 2 0 0 85 4 55
2014 AS-02 31 56 13 0 0 0 0 88 0 16
2014 AS-03 50 37 0 6 7 0 0 87 13 16

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 29 12 3 3 0 0 82 6 66
2020 AS-02 27 45 18 0 9 0 0 73 9 22
2020 AS-03 67 17 11 6 0 0 0 83 6 18
2019 AS 44 33 8 8 4 2 0 79 13 48
2019 AS-02 29 41 12 12 6 0 0 71 18 17
2019 AS-03 57 21 7 7 0 7 0 85 8 14
2018 AS 32 43 11 8 6 0 0 75 13 53
2018 AS-02 26 47 16 5 5 0 0 74 11 19
2018 AS-03 40 33 13 13 0 0 0 73 13 15
2017 AS 35 33 15 8 8 2 0 69 16 52
2017 AS-02 28 50 22 0 0 0 0 78 0 18
2017 AS-03 40 20 7 20 13 0 0 60 33 15
2014 AS 33 33 11 18 5 0 0 66 24 55
2014 AS-02 13 50 0 31 6 0 0 63 38 16
2014 AS-03 31 44 6 19 0 0 0 75 19 16

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 27 12 2 3 0 2 83 5 66
2020 AS-02 27 36 23 0 9 0 5 67 10 22
2020 AS-03 67 22 11 0 0 0 0 89 0 18
2019 AS 42 38 10 8 2 0 0 79 10 48
2019 AS-02 24 47 18 6 6 0 0 71 12 17
2019 AS-03 50 36 7 7 0 0 0 86 7 14
2018 AS 36 38 13 8 6 0 0 74 13 53
2018 AS-02 32 37 16 11 5 0 0 68 16 19
2018 AS-03 43 36 7 7 7 0 0 79 14 14
2017 AS 33 33 19 8 6 2 0 67 14 52
2017 AS-02 33 44 22 0 0 0 0 78 0 18
2017 AS-03 33 27 7 20 13 0 0 60 33 15
2014 AS 33 29 22 9 7 0 0 62 16 55
2014 AS-02 19 38 19 19 6 0 0 56 25 16
2014 AS-03 25 50 6 6 12 0 0 75 19 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 18 12 6 3 3 3 77 10 66
2020 AS-02 36 18 23 9 5 0 9 60 15 22
2020 AS-03 61 22 6 6 6 0 0 83 11 18
2019 AS 44 23 13 8 6 4 2 71 16 48
2019 AS-02 41 24 12 6 12 0 6 69 19 17
2019 AS-03 57 7 7 14 0 14 0 75 17 14
2018 AS 24 26 17 19 9 6 0 53 29 54
2018 AS-02 26 21 21 11 11 11 0 53 24 19
2018 AS-03 27 27 13 13 13 7 0 57 29 15
2017 AS 23 31 23 10 10 4 0 56 20 52
2017 AS-02 28 44 17 6 0 6 0 76 6 18
2017 AS-03 26 28 13 7 20 7 0 58 28 15
2014 AS 27 22 15 18 16 2 0 50 35 55
2014 AS-02 13 31 0 25 25 6 0 47 53 16
2014 AS-03 32 25 19 6 19 0 0 57 25 16
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 15 35 50 66
2020 AS-02 18 36 45 22
2020 AS-03 22 39 39 18
2019 AS 19 35 46 48
2019 AS-02 12 24 65 17
2019 AS-03 21 43 36 14
2018 AS 28 20 52 54
2018 AS-02 16 26 58 19
2018 AS-03 33 7 60 15
2017 AS 25 20 54 52
2017 AS-02 28 33 39 18
2017 AS-03 33 13 54 15
2014 AS 40 18 42 55
2014 AS-02 44 19 38 16
2014 AS-03 50 19 32 16

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 60 10 30 0 0 0 10
2018 AS 0 13 80 0 0 7 15
2017 AS 0 23 54 8 8 8 13
2014 AS 18 5 77 0 9999 0 22
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 15 85 66
2019 AS 21 79 48
2018 AS 13 87 54
2018 AS-03 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 50 50 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10
2019 AS 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 12 15 6 3 24 9 64 14 66
2020 AS-02 23 9 18 9 5 32 5 50 21 22
2020 AS-03 28 6 11 6 6 28 17 60 20 18
2019 AS 29 10 23 13 6 15 4 49 23 48
2019 AS-02 24 12 41 12 0 6 6 40 13 17
2019 AS-03 14 14 21 14 7 29 0 40 30 14
2018 AS 10 23 21 10 13 12 12 43 30 52
2018 AS-02 12 12 29 18 12 12 6 29 36 17
2018 AS-03 7 40 7 0 20 13 13 64 27 15
2017 AS 21 19 15 12 8 19 6 54 26 52
2017 AS-02 28 11 17 0 6 28 11 64 9 18
2017 AS-03 8 20 13 33 13 13 0 32 53 15
2014 AS 18 17 22 11 9 20 4 45 26 55
2014 AS-02 6 25 25 13 13 19 0 38 31 16
2014 AS-03 12 13 25 19 12 19 0 31 38 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 26 12 0 2 11 2 84 2 66
2020 AS-02 41 18 23 0 5 9 5 68 5 22
2020 AS-03 61 22 0 0 0 17 0 100 0 18
2019 AS 46 25 13 4 4 6 2 77 9 48
2019 AS-02 35 24 24 0 6 6 6 67 7 17
2019 AS-03 43 29 14 0 0 14 0 83 0 14
2018 AS 30 30 17 11 6 4 2 64 18 53
2018 AS-02 28 22 28 11 6 0 6 53 18 18
2018 AS-03 27 47 7 13 0 7 0 79 14 15
2017 AS 31 42 18 6 2 2 0 74 8 52
2017 AS-02 33 44 11 6 0 6 0 82 6 18
2017 AS-03 8 59 20 13 0 0 0 66 13 15
2014 AS 24 31 24 7 7 7 0 59 16 55
2014 AS-02 13 31 25 13 13 6 0 47 27 16
2014 AS-03 19 44 12 6 12 6 0 67 20 16
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 20 11 0 3 33 8 77 5 66
2020 AS-02 18 14 14 0 9 41 5 58 17 22
2020 AS-03 22 17 11 0 0 39 11 78 0 18
2019 AS 28 11 28 4 4 19 6 51 11 47
2019 AS-02 18 12 47 0 6 12 6 36 7 17
2019 AS-03 15 15 15 8 0 38 8 57 14 13
2018 AS 19 22 22 4 2 17 15 59 8 54
2018 AS-02 26 16 21 11 5 11 11 53 20 19
2018 AS-03 7 33 13 0 0 27 20 75 0 15
2017 AS 20 19 23 8 0 21 10 56 11 52
2017 AS-02 22 17 22 6 0 22 11 58 8 18
2017 AS-03 14 26 26 7 0 20 7 54 10 15
2014 AS 16 11 24 4 4 33 9 47 13 55
2014 AS-02 13 19 38 6 0 19 6 42 8 16
2014 AS-03 6 12 25 6 7 25 19 33 23 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 35 9 0 2 9 0 88 2 65
2020 AS-02 41 27 18 0 5 9 0 75 5 22
2020 AS-03 61 22 6 0 0 11 0 94 0 18
2019 AS 50 23 13 4 2 6 2 80 7 48
2019 AS-02 35 29 24 0 6 0 6 69 6 17
2019 AS-03 50 21 7 0 0 21 0 91 0 14
2018 AS 35 30 19 2 0 9 6 76 2 54
2018 AS-02 37 21 21 5 0 5 11 69 6 19
2018 AS-03 27 40 7 0 0 20 7 91 0 15
2017 AS 32 35 27 2 0 2 2 70 2 51
2017 AS-02 33 39 22 0 0 6 0 76 0 18
2017 AS-03 14 39 40 0 0 0 7 57 0 15
2014 AS 20 24 29 4 4 15 5 54 9 55
2014 AS-02 6 38 31 6 6 13 0 50 14 16
2014 AS-03 19 19 31 0 7 6 19 50 9 16
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 26 15 14 5 0 2 66 18 66
2020 AS-02 50 18 9 14 9 0 0 68 23 22
2020 AS-03 33 17 28 22 0 0 0 50 22 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 30 12 11 12 3 0 64 23 66
2020 AS-02 32 23 18 5 23 0 0 55 27 22
2020 AS-03 33 33 6 17 6 6 0 71 24 18
2019 AS 31 29 15 13 10 0 2 62 23 48
2019 AS-02 41 18 24 12 6 0 0 59 18 17
2019 AS-03 29 36 7 7 21 0 0 64 29 14
2018 AS 13 20 26 24 13 0 4 35 38 54
2018 AS-02 26 21 21 16 16 0 0 47 32 19
2018 AS-03 0 20 47 27 7 0 0 20 33 15
2017 AS 21 24 15 20 12 2 6 49 34 52
2017 AS-02 17 28 17 17 6 6 11 53 27 18
2017 AS-03 13 20 7 34 27 0 0 32 61 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 17 29 17 11 0 0 44 27 66
2020 AS-02 36 18 32 9 5 0 0 55 14 22
2020 AS-03 17 22 28 17 17 0 0 39 33 18
2019 AS 33 21 13 21 13 0 0 54 33 48
2019 AS-02 35 18 24 6 18 0 0 53 24 17
2019 AS-03 14 36 7 21 21 0 0 50 43 14
2018 AS 19 30 31 13 4 0 4 50 17 54
2018 AS-02 21 32 32 5 11 0 0 53 16 19
2018 AS-03 20 47 13 20 0 0 0 67 20 15
2017 AS 15 29 29 18 8 0 2 45 26 52
2017 AS-02 28 33 39 0 0 0 0 61 0 18
2017 AS-03 6 20 26 41 7 0 0 26 47 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 33 11 6 6 0 3 77 13 66
2020 AS-02 45 36 14 0 5 0 0 82 5 22
2020 AS-03 44 22 11 6 11 0 6 71 18 18
2019 AS 53 19 21 2 4 0 0 72 6 47
2019 AS-02 47 24 24 0 6 0 0 71 6 17
2019 AS-03 43 29 14 7 7 0 0 71 14 14
2018 AS 33 37 17 6 2 2 4 75 8 54
2018 AS-02 42 26 21 5 5 0 0 68 11 19
2018 AS-03 20 53 20 7 0 0 0 73 7 15
2017 AS 26 35 21 13 0 0 4 64 14 52
2017 AS-02 50 28 17 6 0 0 0 78 6 18
2017 AS-03 13 41 33 7 0 0 7 57 7 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 23 20 23 18 12 2 2 44 32 65
2020 AS-02 29 14 29 10 10 5 5 47 21 21
2020 AS-03 22 17 22 22 17 0 0 39 39 18
2019 AS 27 19 19 17 19 0 0 46 35 48
2019 AS-02 35 12 29 6 18 0 0 47 24 17
2019 AS-03 14 21 14 21 29 0 0 36 50 14
2018 AS 13 28 33 13 9 0 4 42 23 54
2018 AS-02 21 26 37 5 11 0 0 47 16 19
2018 AS-03 7 20 40 20 13 0 0 27 33 15
2017 AS 17 27 14 27 13 0 2 45 41 52
2017 AS-02 28 44 6 22 0 0 0 72 22 18
2017 AS-03 13 21 13 33 20 0 0 34 53 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 26 9 9 3 2 3 78 13 66
2020 AS-02 59 23 5 9 0 0 5 86 10 22
2020 AS-03 44 17 11 11 11 6 0 65 24 18
2019 AS 60 13 15 0 2 0 10 81 2 48
2019 AS-02 71 6 18 0 0 0 6 81 0 17
2019 AS-03 50 21 7 0 7 0 14 83 8 14
2018 AS 56 17 11 6 2 0 9 80 8 54
2018 AS-02 74 5 5 5 5 0 5 83 11 19
2018 AS-03 27 33 27 0 0 0 13 69 0 15
2017 AS 46 25 4 10 0 0 16 84 11 52
2017 AS-02 67 11 0 0 0 0 22 100 0 18
2017 AS-03 26 47 7 7 0 0 14 85 8 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 26 23 15 5 0 0 58 20 66
2020 AS-02 41 32 18 9 0 0 0 73 9 22
2020 AS-03 33 28 17 6 17 0 0 61 22 18
2019 AS 48 21 25 2 4 0 0 69 6 48
2019 AS-02 53 24 18 0 6 0 0 76 6 17
2019 AS-03 43 7 43 0 7 0 0 50 7 14
2018 AS 41 28 11 15 4 0 2 70 19 54
2018 AS-02 42 21 21 5 11 0 0 63 16 19
2018 AS-03 40 40 7 13 0 0 0 80 13 15
2017 AS 36 16 24 16 4 2 2 54 21 50
2017 AS-02 47 18 12 18 0 6 0 69 19 17
2017 AS-03 29 29 28 14 0 0 0 58 14 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 23 20 11 3 0 11 63 15 66
2020 AS-02 36 27 18 5 5 0 9 70 10 22
2020 AS-03 39 28 6 6 0 0 22 86 7 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 30 14 9 0 0 2 77 9 66
2020 AS-02 36 36 9 14 0 0 5 76 14 22
2020 AS-03 56 17 22 6 0 0 0 72 6 18
2019 AS 40 31 23 0 6 0 0 71 6 48
2019 AS-02 35 29 24 0 12 0 0 65 12 17
2019 AS-03 43 43 14 0 0 0 0 86 0 14
2018 AS 31 31 26 7 2 0 2 64 9 54
2018 AS-02 32 32 21 5 5 0 5 67 11 19
2018 AS-03 27 27 40 7 0 0 0 53 7 15
2017 AS 34 22 32 4 6 0 2 57 10 50
2017 AS-02 35 29 29 6 0 0 0 65 6 17
2017 AS-03 29 29 35 7 0 0 0 58 7 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 29 23 5 3 2 2 69 8 66
2020 AS-02 36 18 36 0 5 0 5 57 5 22
2020 AS-03 50 11 22 11 6 0 0 61 17 18
2019 AS 48 23 21 4 4 0 0 71 8 48
2019 AS-02 47 29 12 0 12 0 0 76 12 17
2019 AS-03 43 29 14 14 0 0 0 71 14 14
2018 AS 35 46 7 7 4 0 0 81 11 54
2018 AS-02 37 37 5 16 5 0 0 74 21 19
2018 AS-03 33 47 7 7 7 0 0 80 13 15
2017 AS 19 34 26 12 6 0 2 54 19 50
2017 AS-02 35 24 29 12 0 0 0 59 12 17
2017 AS-03 6 42 37 15 0 0 0 49 15 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 35 12 5 5 0 2 78 9 66
2020 AS-02 32 27 18 9 9 0 5 62 19 22
2020 AS-03 56 22 17 0 6 0 0 78 6 18
2019 AS 50 31 13 4 2 0 0 81 6 48
2019 AS-02 53 29 6 6 6 0 0 82 12 17
2019 AS-03 43 43 14 0 0 0 0 86 0 14
2018 AS 36 30 19 9 4 0 2 67 13 53
2018 AS-02 32 32 11 16 5 0 5 67 22 19
2018 AS-03 43 29 14 14 0 0 0 71 14 14
2017 AS 31 36 18 6 6 0 2 69 12 50
2017 AS-02 41 41 0 12 6 0 0 82 18 17
2017 AS-03 21 51 22 0 7 0 0 71 7 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 20 9 3 8 0 5 79 11 66
2020 AS-02 55 18 5 5 14 0 5 76 19 22
2020 AS-03 56 17 11 0 11 0 6 76 12 18
2019 AS 60 21 8 6 4 0 0 81 10 48
2019 AS-02 59 24 6 6 6 0 0 82 12 17
2019 AS-03 50 21 14 7 7 0 0 71 14 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 34 23 6 6 0 3 63 13 65
2020 AS-02 23 41 18 5 9 0 5 67 14 22
2020 AS-03 39 22 22 11 0 0 6 65 12 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 32 15 8 6 2 0 71 14 66
2020 AS-02 36 41 9 9 5 0 0 77 14 22
2020 AS-03 33 28 11 11 17 0 0 61 28 18
2019 AS 52 19 17 6 4 0 2 72 11 48
2019 AS-02 53 29 6 6 6 0 0 82 12 17
2019 AS-03 36 7 29 14 7 0 7 46 23 14
2018 AS 42 31 15 8 2 0 2 75 10 52
2018 AS-02 28 33 22 6 6 0 6 65 12 18
2018 AS-03 29 36 21 14 0 0 0 64 14 14
2017 AS 29 28 20 17 4 0 2 59 21 50
2017 AS-02 35 41 12 6 6 0 0 76 12 17
2017 AS-03 13 21 35 30 0 0 0 35 30 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 21 24 2 0 0 3 73 2 66
2020 AS-02 50 27 14 5 0 0 5 81 5 22
2020 AS-03 61 17 22 0 0 0 0 78 0 18
2019 AS 75 8 6 2 4 0 4 87 7 48
2019 AS-02 71 0 12 6 6 0 6 75 13 17
2019 AS-03 71 14 0 0 7 0 7 92 8 14
2018 AS 72 17 4 2 2 2 2 92 4 54
2018 AS-02 58 21 5 0 5 5 5 88 6 19
2018 AS-03 73 27 0 0 0 0 0 100 0 15
2017 AS 72 18 2 2 2 0 4 94 4 51
2017 AS-02 76 24 0 0 0 0 0 100 0 17
2017 AS-03 59 28 0 0 7 0 7 93 7 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 41 8 8 5 0 2 80 12 66
2020 AS-02 27 45 9 9 5 0 5 76 14 22
2020 AS-03 39 44 11 0 6 0 0 83 6 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 15 2 3 0 0 6 95 3 66
2020 AS-02 64 23 0 5 0 0 9 95 5 22
2020 AS-03 72 11 0 6 0 0 11 94 6 18
2019 AS 77 4 6 0 4 0 8 89 5 48
2019 AS-02 71 0 12 0 6 0 12 80 7 17
2019 AS-03 79 0 0 0 7 0 14 92 8 14
2018 AS 72 17 2 0 2 2 6 96 2 54
2018 AS-02 58 16 5 0 5 5 11 88 6 19
2018 AS-03 80 20 0 0 0 0 0 100 0 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 14 3 2 3 0 5 92 5 66
2020 AS-02 50 27 5 0 9 0 9 85 10 22
2020 AS-03 89 0 0 6 0 0 6 94 6 18
2019 AS 77 6 6 4 4 0 2 85 9 48
2019 AS-02 76 6 0 6 6 0 6 88 13 17
2019 AS-03 79 0 14 7 0 0 0 79 7 14
2018 AS 69 13 2 7 4 2 4 86 12 54
2018 AS-02 58 11 0 11 11 5 5 76 24 19
2018 AS-03 67 27 0 7 0 0 0 93 7 15
2017 AS 75 12 6 4 0 0 4 90 4 52
2017 AS-02 78 17 6 0 0 0 0 94 0 18
2017 AS-03 67 13 0 13 0 0 7 86 14 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 14 6 0 2 0 2 92 2 66
2020 AS-02 86 5 5 0 0 0 5 95 0 22
2020 AS-03 72 11 11 0 6 0 0 83 6 18
2019 AS 54 25 10 2 6 0 2 81 9 48
2019 AS-02 47 29 6 0 12 0 6 81 13 17
2019 AS-03 50 36 7 7 0 0 0 86 7 14
2018 AS 44 37 9 4 6 0 0 81 9 54
2018 AS-02 26 53 5 0 16 0 0 79 16 19
2018 AS-03 53 20 27 0 0 0 0 73 0 15
2017 AS 41 29 19 6 4 0 2 71 10 52
2017 AS-02 61 28 0 6 6 0 0 89 11 18
2017 AS-03 34 33 20 7 7 0 0 67 13 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 78 9 6 3 2 0 2 89 5 65
2020 AS-02 68 9 9 5 5 0 5 81 10 22
2020 AS-03 89 6 6 0 0 0 0 94 0 18
2019 AS 69 21 6 0 4 0 0 90 4 48
2019 AS-02 65 24 6 0 6 0 0 88 6 17
2019 AS-03 71 29 0 0 0 0 0 100 0 14
2018 AS 63 24 6 6 2 0 0 87 7 54
2018 AS-02 53 32 5 5 5 0 0 84 11 19
2018 AS-03 67 27 7 0 0 0 0 93 0 15
2017 AS 71 12 6 6 4 0 2 84 10 52
2017 AS-02 83 17 0 0 0 0 0 100 0 18
2017 AS-03 67 13 13 0 7 0 0 80 7 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 8 9 2 2 2 18 85 4 65
2020 AS-02 55 5 5 0 0 0 36 93 0 22
2020 AS-03 61 11 11 6 6 0 6 76 12 18
2019 AS 69 10 2 2 2 0 15 93 5 48
2019 AS-02 82 6 0 0 0 0 12 100 0 17
2019 AS-03 50 21 0 7 0 0 21 91 9 14
2018 AS 59 15 2 6 0 0 19 91 7 54
2018 AS-02 53 21 0 0 0 0 26 100 0 19
2018 AS-03 73 20 0 7 0 0 0 93 7 15
2017 AS 54 10 3 2 6 0 25 85 10 52
2017 AS-02 78 6 0 0 0 0 17 100 0 18
2017 AS-03 40 13 0 7 13 0 27 73 27 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 80 12 5 0 0 0 3 95 0 65
2020 AS-02 82 14 0 0 0 0 5 100 0 22
2020 AS-03 78 17 0 0 0 0 6 100 0 18
2019 AS 83 10 0 0 2 0 4 98 2 48
2019 AS-02 88 6 0 0 0 0 6 100 0 17
2019 AS-03 79 7 0 0 7 0 7 92 8 14
2018 AS 75 13 4 0 0 2 6 96 0 53
2018 AS-02 56 22 6 0 0 6 11 93 0 18
2018 AS-03 93 7 0 0 0 0 0 100 0 15
2017 AS 74 12 2 2 0 0 10 96 2 51
2017 AS-02 89 6 0 0 0 0 6 100 0 18
2017 AS-03 66 20 0 0 0 0 13 100 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 11 3 5 5 2 3 87 10 66
2020 AS-02 59 18 5 5 5 5 5 85 10 22
2020 AS-03 83 6 0 6 0 0 6 94 6 18
2019 AS 90 4 0 2 2 0 2 96 4 48
2019 AS-02 88 6 0 0 6 0 0 94 6 17
2019 AS-03 93 0 0 0 0 0 7 100 0 14
2018 AS 61 19 9 2 2 0 7 86 4 54
2018 AS-02 47 26 5 5 5 0 11 82 12 19
2018 AS-03 67 27 7 0 0 0 0 93 0 15
2017 AS 81 12 2 0 2 0 4 96 2 52
2017 AS-02 89 6 0 0 6 0 0 94 6 18
2017 AS-03 80 14 0 0 0 0 7 100 0 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 24 18 5 2 2 2 75 6 66
2020 AS-02 55 27 14 0 5 0 0 82 5 22
2020 AS-03 33 28 22 11 0 0 6 65 12 18
2019 AS 75 15 8 0 0 0 2 91 0 48
2019 AS-02 71 12 12 0 0 0 6 88 0 17
2019 AS-03 79 21 0 0 0 0 0 100 0 14
2018 AS 56 20 19 4 0 2 0 77 4 54
2018 AS-02 53 16 26 0 0 5 0 72 0 19
2018 AS-03 67 20 13 0 0 0 0 87 0 15
2017 AS 48 28 12 6 2 0 4 80 8 52
2017 AS-02 67 11 11 6 6 0 0 78 11 18
2017 AS-03 47 40 7 0 0 0 7 93 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 39 26 2 3 2 0 69 5 66
2020 AS-02 23 50 18 5 5 0 0 73 9 22
2020 AS-03 28 22 39 0 6 6 0 53 6 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 14 34 35 11 6 0 0 48 17 65
2020 AS-02 14 36 41 5 5 0 0 50 9 22
2020 AS-03 22 33 17 17 11 0 0 56 28 18
2019 AS 23 23 46 4 4 0 0 46 8 48
2019 AS-02 18 29 41 6 6 0 0 47 12 17
2019 AS-03 21 29 43 7 0 0 0 50 7 14
2018 AS 15 35 39 9 2 0 0 50 11 54
2018 AS-02 32 21 42 0 5 0 0 53 5 19
2018 AS-03 7 40 33 20 0 0 0 47 20 15
2017 AS 9 32 47 8 0 2 2 43 8 52
2017 AS-02 17 33 44 0 0 0 6 53 0 18
2017 AS-03 6 27 54 7 0 7 0 35 7 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 12 17 39 24 8 0 0 32 29 66
2020 AS-02 5 23 45 23 5 0 0 27 27 22
2020 AS-03 28 0 28 33 11 0 0 44 28 18
2019 AS 8 23 33 17 19 0 0 35 31 48
2019 AS-02 12 18 24 29 18 0 0 47 29 17
2019 AS-03 14 7 43 21 14 0 0 36 21 14
2018 AS 6 29 33 29 2 0 0 31 35 51
2018 AS-02 11 28 22 39 0 0 0 39 39 18
2018 AS-03 0 38 31 31 0 0 0 31 38 13
2017 AS 8 16 49 14 10 2 2 24 25 51
2017 AS-02 6 17 50 11 11 0 6 24 24 18
2017 AS-03 7 14 64 0 6 8 0 7 23 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 37 3 2 2 0 0 94 3 65
2020 AS-02 50 41 5 0 5 0 0 91 5 22
2020 AS-03 61 39 0 0 0 0 0 100 0 18
2019 AS 40 34 15 4 2 4 0 78 7 47
2019 AS-02 35 29 24 6 6 0 0 65 12 17
2019 AS-03 21 43 21 0 0 14 0 75 0 14
2018 AS 43 28 24 6 0 0 0 70 6 54
2018 AS-02 42 32 26 0 0 0 0 74 0 19
2018 AS-03 40 27 27 7 0 0 0 67 7 15
2017 AS 13 49 15 15 4 4 0 65 20 52
2017 AS-02 22 39 17 17 0 6 0 65 18 18
2017 AS-03 7 48 20 13 7 6 0 58 21 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 29 12 0 2 2 0 86 2 66
2020 AS-02 50 27 14 0 5 5 0 81 5 22
2020 AS-03 61 28 11 0 0 0 0 89 0 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 21 11 9 5 0 2 75 14 66
2020 AS-02 45 23 18 5 5 0 5 71 10 22
2020 AS-03 61 17 0 11 11 0 0 78 22 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 14 17 2 0 2 2 81 2 66
2020 AS-02 64 14 18 0 0 0 5 81 0 22
2020 AS-03 78 11 6 0 0 6 0 94 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 42 9 2 2 0 0 88 3 66
2020 AS-02 36 55 5 0 5 0 0 91 5 22
2020 AS-03 56 22 17 6 0 0 0 78 6 18
2019 AS 35 35 8 10 2 6 2 77 14 48
2019 AS-02 24 29 24 12 6 0 6 56 19 17
2019 AS-03 36 36 0 7 0 21 0 91 9 14
2018 AS 24 37 22 11 4 2 0 62 15 54
2018 AS-02 21 42 26 5 5 0 0 63 11 19
2018 AS-03 13 47 20 20 0 0 0 60 20 15
2017 AS 12 38 19 25 4 0 2 51 30 52
2017 AS-02 17 33 28 17 0 0 6 53 18 18
2017 AS-03 0 47 13 33 7 0 0 47 40 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 42 3 5 2 0 0 91 6 66
2020 AS-02 50 41 5 5 0 0 0 91 5 22
2020 AS-03 39 50 0 6 6 0 0 89 11 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 33 6 5 0 2 0 89 5 66
2020 AS-02 55 32 14 0 0 0 0 86 0 22
2020 AS-03 50 33 0 11 0 6 0 88 12 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 30 12 5 0 2 5 82 5 66
2020 AS-02 41 27 23 0 0 5 5 75 0 22
2020 AS-03 44 33 11 0 0 0 11 88 0 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 36 6 0 0 0 0 94 0 66
2020 AS-02 45 41 14 0 0 0 0 86 0 22
2020 AS-03 67 28 6 0 0 0 0 94 0 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 12 5 0 2 3 2 94 2 66
2020 AS-02 73 14 5 0 5 0 5 90 5 22
2020 AS-03 72 6 11 0 0 11 0 88 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 26 5 0 0 2 0 95 0 65
2020 AS-02 68 18 9 0 0 5 0 90 0 22
2020 AS-03 61 33 6 0 0 0 0 94 0 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 23 6 2 3 0 0 89 5 66
2020 AS-02 64 23 9 0 5 0 0 86 5 22
2020 AS-03 67 22 0 6 6 0 0 89 11 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 26 5 3 0 0 0 92 3 66
2020 AS-02 59 27 14 0 0 0 0 86 0 22
2020 AS-03 61 33 0 6 0 0 0 94 6 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 46 4 0 4 0 0 92 4 24
2019 AS 22 50 11 11 0 6 0 76 12 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 96 4 24

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 30 17 9 4 0 0 70 13 23
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 65
2020 AS-02 18 82 22
2020 AS-03 6 94 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 11 89 64
2020 AS-02 10 90 21
2020 AS-03 11 89 18
2019 AS 19 81 48
2019 AS-02 24 76 17
2019 AS-03 14 86 14
2017 AS 28 72 51
2017 AS-02 28 72 18
2014 AS 13 87 55
2014 AS-03 0 100 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 79 21 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 AS 45 18 9 10 9 9 0 69 21 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 32 3 2 0 0 2 95 2 66
2020 AS-02 50 45 0 0 0 0 5 100 0 22
2020 AS-03 72 22 6 0 0 0 0 94 0 18
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 50 9 5 58 42 66
2020 AS-02 36 55 5 5 60 40 22
2020 AS-03 39 44 11 6 53 47 18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 54 46 24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 29 8 13 13 0 8 64 27 24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 13 8 8 58 0 4 22 70 24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 23 15 6 12 2 8 63 20 66
2020 AS-02 41 27 9 5 14 0 5 71 19 22
2020 AS-03 44 17 11 11 6 0 11 69 19 18
2019 AS 35 21 21 4 15 0 4 59 20 48
2019 AS-02 24 29 24 6 18 0 0 53 24 17
2019 AS-03 43 14 21 7 7 0 7 62 15 14
2018 AS 30 26 17 9 11 0 6 60 22 53
2018 AS-02 22 28 6 11 22 0 11 56 38 18
2018 AS-03 47 20 27 7 0 0 0 67 7 15
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