2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 106.1. Occupational category (variable derived from question 106)

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 18 48 4 22 7 0 0 66 30 354
2020 Administration and Foreign Services 47 45 3 5 0 0 0 92 5 135
2020 Administrative Support 32 45 2 19 1 0 0 78 20 130

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 78 15 3 1 1 1 1 95 2 350
2020 Administration and Foreign Services 80 14 2 1 1 1 1 96 2 137
2020 Administrative Support 80 16 2 0 2 0 1 96 2 129
2017 Scientific and Professional 75 16 2 3 1 1 1 94 4 372
2017 Administration and Foreign Services 78 18 2 1 0 1 1 97 1 113
2017 Administrative Support 77 15 4 2 1 0 1 93 3 151
2014 Executive 76 17 4 4 0 0 0 93 4 26
2014 Scientific and Professional 73 17 3 3 2 0 1 92 5 355
2014 Administration and Foreign Services 76 20 1 1 0 1 1 98 1 116
2014 Administrative Support 75 17 2 5 1 1 0 92 6 151

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 38 10 19 8 0 1 62 28 354
2020 Administration and Foreign Services 39 41 8 10 1 1 0 81 11 137
2020 Administrative Support 38 36 8 13 4 0 0 75 17 130
2019 Scientific and Professional 37 38 5 12 8 0 0 75 20 345
2019 Administration and Foreign Services 57 30 5 6 2 0 1 88 8 106
2019 Administrative Support 35 41 8 14 2 0 0 77 15 111
2017 Scientific and Professional 38 33 6 13 9 0 1 72 22 372
2017 Administration and Foreign Services 52 27 4 14 2 0 0 80 16 114
2017 Administrative Support 32 44 7 11 5 0 0 77 16 151
2014 Executive 65 22 4 9 0 0 0 87 9 26
2014 Scientific and Professional 40 38 6 8 8 0 0 78 16 355
2014 Administration and Foreign Services 42 36 5 12 5 0 0 78 17 116
2014 Administrative Support 45 37 5 7 5 0 0 82 13 151

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 45 8 13 6 0 0 72 20 352
2020 Administration and Foreign Services 38 40 7 11 2 0 1 79 13 137
2020 Administrative Support 25 35 15 14 10 0 1 60 24 130
2019 Scientific and Professional 21 45 9 17 8 0 0 66 26 344
2019 Administration and Foreign Services 39 33 7 14 6 0 1 73 20 105
2019 Administrative Support 16 35 14 22 12 0 1 51 34 112
2018 Scientific and Professional 22 47 7 15 8 0 0 70 23 376
2018 Administration and Foreign Services 34 38 12 9 6 0 1 72 16 118
2018 Administrative Support 16 44 8 22 8 0 2 61 31 132
2017 Scientific and Professional 27 40 7 14 10 0 0 68 25 372
2017 Administration and Foreign Services 35 38 6 16 3 1 1 74 20 114
2017 Administrative Support 17 36 17 19 11 0 0 53 30 150
2014 Executive 30 45 11 15 0 0 0 74 15 26
2014 Scientific and Professional 25 39 9 16 9 0 0 65 26 355
2014 Administration and Foreign Services 35 38 11 12 3 0 0 74 15 116
2014 Administrative Support 19 38 13 19 11 0 0 57 30 151

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 34 36 11 13 5 0 0 70 18 352
2020 Administration and Foreign Services 55 31 6 4 2 1 1 87 7 136
2020 Administrative Support 34 38 12 12 5 0 0 72 16 128
2019 Scientific and Professional 36 39 8 12 4 0 0 76 16 347
2019 Administration and Foreign Services 56 30 9 3 2 0 0 87 5 105
2019 Administrative Support 37 29 18 14 3 0 0 66 16 111
2017 Scientific and Professional 42 36 6 10 5 0 1 78 15 371
2017 Administration and Foreign Services 63 29 3 3 2 0 0 92 4 114
2017 Administrative Support 37 47 9 4 3 0 0 83 7 150
2014 Executive 70 30 0 0 0 0 0 100 0 26
2014 Scientific and Professional 45 34 6 10 5 0 0 78 15 355
2014 Administration and Foreign Services 61 30 3 5 0 0 0 91 5 116
2014 Administrative Support 45 43 5 5 1 0 0 88 7 150

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 28 37 9 15 10 1 0 66 25 353
2020 Administration and Foreign Services 55 30 4 5 5 1 0 85 10 137
2020 Administrative Support 36 34 14 9 8 0 0 70 16 129
2019 Scientific and Professional 30 31 11 15 12 0 0 62 27 347
2019 Administration and Foreign Services 61 21 5 6 7 1 0 82 13 106
2019 Administrative Support 26 38 14 12 9 1 0 65 21 111
2018 Scientific and Professional 33 33 7 12 14 1 0 67 27 375
2018 Administration and Foreign Services 49 37 7 4 3 1 0 86 7 117
2018 Administrative Support 41 33 10 9 6 0 2 75 15 129
2017 Scientific and Professional 30 32 11 14 14 0 1 62 27 371
2017 Administration and Foreign Services 54 29 7 5 4 0 1 84 9 114
2017 Administrative Support 32 31 17 14 6 0 0 63 20 151
2014 Executive 41 35 4 11 9 0 0 76 20 26
2014 Scientific and Professional 35 28 12 13 10 0 0 64 24 355
2014 Administration and Foreign Services 48 30 5 12 4 0 1 79 16 116
2014 Administrative Support 36 32 13 12 5 0 1 70 17 151

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 41 7 7 3 0 0 83 10 353
2020 Administration and Foreign Services 41 39 10 7 3 0 1 81 10 136
2020 Administrative Support 30 42 14 9 4 0 0 73 13 128
2019 Scientific and Professional 45 39 7 7 3 0 0 84 10 347
2019 Administration and Foreign Services 49 32 13 3 3 0 0 81 6 106
2019 Administrative Support 29 35 14 14 7 0 1 64 22 112
2018 Scientific and Professional 38 40 9 8 4 0 0 79 12 375
2018 Administration and Foreign Services 45 34 14 4 4 0 0 79 8 118
2018 Administrative Support 30 48 7 10 5 0 0 78 15 132
2017 Scientific and Professional 44 42 7 5 2 0 0 86 7 372
2017 Administration and Foreign Services 41 45 9 5 0 0 0 86 5 114
2017 Administrative Support 24 47 13 11 5 0 0 71 16 151
2014 Executive 54 46 0 0 0 0 0 100 0 26
2014 Scientific and Professional 50 37 5 5 2 0 0 87 7 355
2014 Administration and Foreign Services 28 46 12 11 3 0 0 74 14 116
2014 Administrative Support 29 44 13 10 4 0 0 74 14 151

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 40 12 14 10 0 0 64 24 354
2020 Administration and Foreign Services 47 30 10 8 4 0 1 77 13 137
2020 Administrative Support 26 30 18 18 8 0 0 56 26 130
2019 Scientific and Professional 26 35 11 14 15 0 0 61 29 347
2019 Administration and Foreign Services 42 30 10 13 4 1 0 72 17 106
2019 Administrative Support 23 32 13 18 13 1 0 56 31 112
2018 Scientific and Professional 21 34 15 16 14 1 0 55 30 373
2018 Administration and Foreign Services 34 35 12 10 9 0 0 69 19 118
2018 Administrative Support 23 36 15 10 16 0 0 59 26 132
2017 Scientific and Professional 22 37 13 13 14 0 1 59 28 372
2017 Administration and Foreign Services 34 30 20 7 10 0 0 64 17 114
2017 Administrative Support 22 28 18 18 13 1 0 51 31 151
2014 Executive 26 39 15 4 17 0 0 65 20 26
2014 Scientific and Professional 21 39 13 13 15 0 0 59 28 355
2014 Administration and Foreign Services 24 38 16 12 10 0 0 62 22 116
2014 Administrative Support 23 31 16 17 13 0 0 54 30 151

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 48 7 11 4 1 0 78 14 353
2020 Administration and Foreign Services 41 40 9 9 1 0 0 81 10 135
2020 Administrative Support 33 40 15 10 2 0 0 73 12 130
2019 Scientific and Professional 31 44 9 10 6 0 0 76 15 343
2019 Administration and Foreign Services 46 34 9 7 3 1 0 81 9 106
2019 Administrative Support 30 34 18 13 5 0 0 64 18 112
2018 Scientific and Professional 31 43 7 10 8 0 0 75 18 375
2018 Administration and Foreign Services 38 36 13 9 4 1 0 74 13 118
2018 Administrative Support 31 39 18 9 3 0 0 70 12 130
2017 Scientific and Professional 33 43 9 10 6 0 0 75 16 371
2017 Administration and Foreign Services 36 37 14 9 4 0 0 73 13 114
2017 Administrative Support 31 35 17 12 4 1 0 67 16 150

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 46 40 5 6 2 0 0 86 9 352
2020 Administration and Foreign Services 63 29 5 2 1 0 0 91 4 136
2020 Administrative Support 47 36 10 5 1 1 0 84 5 129
2019 Scientific and Professional 43 41 7 5 4 0 0 83 9 346
2019 Administration and Foreign Services 62 26 8 3 1 0 0 89 4 106
2019 Administrative Support 46 37 11 3 3 1 0 84 5 111
2018 Scientific and Professional 43 39 9 5 3 1 0 83 8 375
2018 Administration and Foreign Services 61 27 8 2 3 0 0 88 4 117
2018 Administrative Support 49 34 12 4 1 1 0 83 5 131
2017 Scientific and Professional 46 35 8 7 4 0 0 81 11 372
2017 Administration and Foreign Services 53 37 7 3 0 0 0 90 3 113
2017 Administrative Support 40 35 16 3 4 1 0 76 8 150
2014 Executive 68 32 0 0 0 0 0 100 0 26
2014 Scientific and Professional 43 38 9 6 3 1 0 81 9 355
2014 Administration and Foreign Services 46 40 9 3 3 0 0 85 6 116
2014 Administrative Support 36 43 11 5 4 1 0 81 9 151

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 37 12 9 10 0 0 69 19 352
2020 Administration and Foreign Services 41 37 7 9 5 0 1 79 14 137
2020 Administrative Support 29 33 18 12 8 0 0 62 20 129
2019 Scientific and Professional 33 33 9 11 14 0 0 66 25 346
2019 Administration and Foreign Services 49 26 11 7 6 0 0 76 13 106
2019 Administrative Support 26 32 11 18 13 0 0 58 31 112
2018 Scientific and Professional 28 34 11 14 13 1 0 63 27 376
2018 Administration and Foreign Services 45 34 10 7 4 0 0 79 11 117
2018 Administrative Support 24 34 17 15 10 0 0 59 24 131
2017 Scientific and Professional 28 38 10 10 14 0 0 66 24 371
2017 Administration and Foreign Services 36 41 12 6 4 0 0 77 10 114
2017 Administrative Support 21 33 16 15 14 1 0 55 29 151

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 55 33 8 4 1 0 0 87 4 350
2020 Administration and Foreign Services 55 34 7 3 1 0 1 90 4 137
2020 Administrative Support 57 28 11 2 2 0 0 85 5 130
2019 Scientific and Professional 59 33 4 2 1 0 0 92 3 342
2019 Administration and Foreign Services 63 29 6 1 2 0 0 92 3 105
2019 Administrative Support 50 30 15 3 2 0 0 80 4 112
2018 Scientific and Professional 56 34 7 3 1 0 0 90 3 373
2018 Administration and Foreign Services 55 31 11 3 1 0 0 86 3 117
2018 Administrative Support 51 40 5 2 1 0 0 92 3 131
2017 Scientific and Professional 62 32 3 2 1 0 0 94 3 369
2017 Administration and Foreign Services 54 37 9 0 0 0 0 91 0 114
2017 Administrative Support 51 31 12 5 1 0 1 82 6 150
2014 Executive 76 24 0 0 0 0 0 100 0 26
2014 Scientific and Professional 72 23 3 1 0 0 0 95 2 355
2014 Administration and Foreign Services 66 28 4 0 2 0 0 94 2 116
2014 Administrative Support 68 22 7 1 2 0 0 90 3 151

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 40 9 11 8 0 0 72 19 353
2020 Administration and Foreign Services 47 36 7 5 4 1 0 84 9 136
2020 Administrative Support 25 32 22 10 12 0 0 57 22 129
2019 Scientific and Professional 31 36 9 15 10 0 0 66 25 347
2019 Administration and Foreign Services 50 28 11 8 3 0 0 78 10 106
2019 Administrative Support 23 32 11 24 9 0 1 55 34 111
2018 Scientific and Professional 24 41 11 13 11 0 0 65 24 373
2018 Administration and Foreign Services 42 40 10 6 2 0 1 82 8 117
2018 Administrative Support 25 33 14 18 10 0 1 58 28 132
2017 Scientific and Professional 28 41 10 11 10 1 0 69 22 368
2017 Administration and Foreign Services 47 36 11 4 3 0 0 82 7 114
2017 Administrative Support 18 35 19 19 9 0 0 53 28 150
2014 Executive 48 35 7 9 0 0 0 83 9 26
2014 Scientific and Professional 21 38 9 18 14 0 0 59 32 355
2014 Administration and Foreign Services 27 56 8 6 4 0 0 83 9 116
2014 Administrative Support 15 39 20 13 12 0 1 54 25 150

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 35 16 12 5 0 0 67 17 353
2020 Administration and Foreign Services 50 34 9 3 4 1 0 84 7 137
2020 Administrative Support 27 35 22 8 8 0 1 62 16 130
2019 Scientific and Professional 28 32 17 13 9 0 0 60 23 347
2019 Administration and Foreign Services 51 29 10 8 2 0 0 80 9 105
2019 Administrative Support 28 29 23 6 13 0 1 58 19 112
2018 Scientific and Professional 26 34 19 12 10 0 1 60 22 373
2018 Administration and Foreign Services 48 30 12 8 2 0 0 78 10 117
2018 Administrative Support 27 32 19 15 6 0 1 59 22 130
2017 Scientific and Professional 29 32 18 11 10 1 0 61 21 369
2017 Administration and Foreign Services 44 38 8 6 4 0 0 82 10 114
2017 Administrative Support 27 30 24 11 7 1 0 58 18 151
2014 Executive 48 35 13 4 0 0 0 83 4 26
2014 Scientific and Professional 27 36 12 13 12 0 0 63 25 353
2014 Administration and Foreign Services 36 42 12 7 2 0 0 78 10 116
2014 Administrative Support 27 35 15 14 9 0 0 63 23 150

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 21 44 10 18 7 1 0 65 25 348
2020 Administration and Foreign Services 44 33 8 9 6 0 0 77 15 136
2020 Administrative Support 29 40 15 10 5 0 0 70 16 129
2019 Scientific and Professional 20 42 9 19 10 0 0 61 29 342
2019 Administration and Foreign Services 48 28 11 10 4 0 0 76 13 104
2019 Administrative Support 17 45 17 11 8 0 1 63 19 110
2018 Scientific and Professional 22 35 13 16 14 0 0 57 30 376
2018 Administration and Foreign Services 41 38 13 3 4 0 0 79 8 117
2018 Administrative Support 24 33 17 15 11 1 0 57 26 131
2017 Scientific and Professional 23 39 11 13 13 1 1 63 25 369
2017 Administration and Foreign Services 46 39 7 5 3 0 0 84 9 114
2017 Administrative Support 24 35 20 14 7 0 0 58 21 150
2014 Executive 41 45 0 15 0 0 0 85 15 26
2014 Scientific and Professional 25 38 12 13 12 0 0 63 25 354
2014 Administration and Foreign Services 37 38 12 10 3 0 0 75 14 116
2014 Administrative Support 25 42 15 10 6 1 1 69 16 151

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 41 8 7 2 0 0 83 9 354
2020 Administration and Foreign Services 49 36 7 6 1 0 1 85 8 137
2020 Administrative Support 40 38 13 8 2 0 0 78 9 130
2019 Scientific and Professional 45 38 9 5 3 0 0 83 8 347
2019 Administration and Foreign Services 54 30 11 3 2 0 0 84 5 106
2019 Administrative Support 34 39 16 8 3 0 0 73 11 111
2018 Scientific and Professional 42 38 10 6 4 0 0 80 10 375
2018 Administration and Foreign Services 47 37 7 4 4 0 0 85 9 117
2018 Administrative Support 34 43 14 5 3 0 1 78 9 130
2017 Scientific and Professional 45 40 7 5 2 0 0 86 8 368
2017 Administration and Foreign Services 43 45 7 4 0 1 0 88 4 114
2017 Administrative Support 38 40 12 3 5 1 1 79 8 150
2014 Executive 56 37 7 0 0 0 0 93 0 26
2014 Scientific and Professional 50 36 7 4 3 0 0 86 7 355
2014 Administration and Foreign Services 37 46 8 7 2 0 0 83 8 116
2014 Administrative Support 42 35 13 7 3 0 0 78 9 151

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 27 24 18 19 0 1 38 38 353
2020 Administration and Foreign Services 35 25 15 14 11 0 0 60 25 136
2020 Administrative Support 32 34 20 8 7 0 0 65 15 130
2019 Scientific and Professional 10 30 24 15 20 0 0 41 35 342
2019 Administration and Foreign Services 34 27 15 12 11 0 0 61 24 104
2019 Administrative Support 32 34 21 4 8 1 0 67 12 112
2018 Scientific and Professional 15 27 23 14 20 0 0 43 34 376
2018 Administration and Foreign Services 34 40 14 7 5 0 0 75 12 117
2018 Administrative Support 39 30 19 6 6 0 0 69 12 132
2017 Scientific and Professional 12 33 23 17 14 0 1 46 31 372
2017 Administration and Foreign Services 33 34 22 9 3 0 0 67 11 114
2017 Administrative Support 41 37 9 5 4 1 3 81 10 151
2014 Executive 18 26 9 26 20 0 0 44 46 26
2014 Scientific and Professional 15 29 24 16 16 0 0 44 32 355
2014 Administration and Foreign Services 34 40 17 7 1 0 2 75 8 116
2014 Administrative Support 41 36 10 7 5 0 1 78 12 151

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 6 11 34 31 16 0 1 48 17 353
2020 Administration and Foreign Services 9 24 34 24 5 2 1 31 34 136
2020 Administrative Support 7 26 32 25 7 2 1 33 34 127
2019 Scientific and Professional 5 12 30 33 17 1 1 52 18 346
2019 Administration and Foreign Services 9 19 30 26 14 1 1 41 29 106
2019 Administrative Support 13 21 34 24 5 1 3 31 34 112
2018 Scientific and Professional 4 13 28 36 16 1 2 54 18 372
2018 Administration and Foreign Services 5 24 26 28 13 0 3 43 30 118
2018 Administrative Support 10 23 31 16 15 2 3 33 35 132
2017 Scientific and Professional 4 14 23 32 22 1 3 57 19 371
2017 Administration and Foreign Services 6 23 28 27 11 2 3 40 31 113
2017 Administrative Support 11 11 35 21 15 3 3 39 24 149
2014 Executive 4 11 33 32 15 0 6 49 16 26
2014 Scientific and Professional 6 14 32 27 16 1 4 45 21 354
2014 Administration and Foreign Services 8 25 33 20 12 0 3 32 34 116
2014 Administrative Support 10 19 27 24 15 1 5 40 31 149

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 5 9 23 37 24 0 2 62 15 352
2020 Administration and Foreign Services 8 16 23 24 22 4 3 50 26 135
2020 Administrative Support 5 12 28 27 23 3 2 53 18 129
2019 Scientific and Professional 10 18 23 26 21 0 1 48 29 346
2019 Administration and Foreign Services 10 14 24 30 19 1 1 51 25 105
2019 Administrative Support 12 19 33 15 16 5 0 33 32 111
2018 Scientific and Professional 8 19 24 27 19 2 2 48 27 372
2018 Administration and Foreign Services 6 14 26 34 15 1 3 51 21 118
2018 Administrative Support 10 22 26 21 15 3 3 39 34 132
2017 Scientific and Professional 5 13 20 30 26 2 2 59 20 371
2017 Administration and Foreign Services 6 8 28 22 27 3 5 54 16 113
2017 Administrative Support 6 12 28 24 19 7 5 48 21 149
2014 Executive 4 4 18 33 35 0 6 73 8 26
2014 Scientific and Professional 8 12 28 30 19 1 2 51 21 355
2014 Administration and Foreign Services 6 13 19 28 26 2 6 59 20 116
2014 Administrative Support 8 15 21 27 21 5 4 53 25 150

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 5 16 35 30 13 1 2 43 21 352
2020 Administration and Foreign Services 8 11 31 30 13 1 6 46 21 136
2020 Administrative Support 9 17 26 24 15 5 4 42 29 129
2019 Scientific and Professional 10 15 29 28 17 0 1 46 25 346
2019 Administration and Foreign Services 6 13 28 28 23 0 2 52 19 106
2019 Administrative Support 13 23 24 21 15 4 1 38 37 111
2018 Scientific and Professional 10 17 35 22 14 1 2 37 27 371
2018 Administration and Foreign Services 6 14 26 32 18 1 3 52 21 118
2018 Administrative Support 13 14 26 22 17 4 5 43 29 132
2017 Scientific and Professional 9 17 32 24 14 2 3 40 27 371
2017 Administration and Foreign Services 6 11 32 27 18 1 5 48 18 113
2017 Administrative Support 7 17 26 24 16 7 4 45 26 150
2014 Executive 15 24 18 26 11 0 6 39 41 26
2014 Scientific and Professional 16 22 29 20 11 0 2 32 39 355
2014 Administration and Foreign Services 12 18 33 19 14 0 3 35 31 115
2014 Administrative Support 13 15 24 21 17 1 8 43 31 150

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 4 10 39 32 12 1 1 45 14 349
2020 Administration and Foreign Services 4 9 31 38 14 1 2 54 14 136
2020 Administrative Support 4 15 31 29 18 2 1 48 19 128
2019 Scientific and Professional 6 11 37 31 13 0 2 45 17 341
2019 Administration and Foreign Services 4 11 31 31 23 0 0 54 15 106
2019 Administrative Support 4 10 37 32 14 1 2 48 15 112
2018 Scientific and Professional 4 12 35 35 12 0 2 48 16 370
2018 Administration and Foreign Services 2 8 21 49 15 1 4 68 10 116
2018 Administrative Support 5 10 33 29 20 2 2 50 16 132
2017 Scientific and Professional 5 12 28 33 18 0 3 53 17 369
2017 Administration and Foreign Services 1 9 25 37 25 1 2 64 10 113
2017 Administrative Support 4 11 27 30 21 3 4 55 16 147
2014 Executive 4 15 46 28 7 0 0 35 18 26
2014 Scientific and Professional 3 9 34 36 16 0 3 53 13 354
2014 Administration and Foreign Services 1 12 24 41 20 0 2 62 14 115
2014 Administrative Support 3 13 21 36 20 1 7 60 16 150

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 21 27 28 14 8 1 0 23 49 352
2020 Administration and Foreign Services 20 14 24 28 9 1 4 39 36 136
2020 Administrative Support 13 16 33 18 16 2 2 36 30 128
2019 Scientific and Professional 30 26 26 9 8 1 1 18 56 345
2019 Administration and Foreign Services 20 17 22 24 14 0 3 39 38 104
2019 Administrative Support 17 27 25 13 13 3 2 28 46 112
2018 Scientific and Professional 28 27 28 9 7 1 1 16 56 373
2018 Administration and Foreign Services 13 16 31 28 10 0 2 39 29 117
2018 Administrative Support 22 22 23 11 16 2 4 28 47 131
2017 Scientific and Professional 17 21 29 19 10 1 3 30 40 371
2017 Administration and Foreign Services 8 21 29 23 12 1 5 38 31 112
2017 Administrative Support 13 18 25 20 16 3 5 39 34 150
2014 Executive 11 39 32 15 4 0 0 18 50 26
2014 Scientific and Professional 21 27 28 15 8 1 2 23 49 355
2014 Administration and Foreign Services 10 18 33 19 16 2 2 36 30 115
2014 Administrative Support 9 17 34 21 15 1 3 38 27 149

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 11 14 26 30 16 3 1 47 26 352
2020 Administration and Foreign Services 8 15 24 28 16 5 4 49 25 136
2020 Administrative Support 9 14 28 22 18 7 3 44 25 129
2019 Scientific and Professional 21 19 23 21 13 1 1 35 41 345
2019 Administration and Foreign Services 23 20 20 13 20 1 3 34 45 104
2019 Administrative Support 15 14 31 13 15 4 8 31 33 112
2018 Scientific and Professional 16 21 24 23 15 0 1 39 37 372
2018 Administration and Foreign Services 8 20 32 24 13 1 3 38 29 117
2018 Administrative Support 21 13 19 19 18 5 5 41 38 132
2017 Scientific and Professional 10 14 29 23 16 3 4 43 26 371
2017 Administration and Foreign Services 12 17 33 24 9 3 4 35 30 114
2017 Administrative Support 10 11 23 24 17 7 9 49 24 148
2014 Executive 11 11 22 11 39 0 6 53 23 26
2014 Scientific and Professional 11 14 25 29 15 2 3 47 27 354
2014 Administration and Foreign Services 5 11 19 32 25 3 5 63 17 115
2014 Administrative Support 7 12 19 31 17 4 9 55 23 147

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 9 18 36 22 13 1 1 36 27 351
2020 Administration and Foreign Services 9 14 31 27 13 3 3 43 24 135
2020 Administrative Support 5 19 35 17 17 3 4 37 26 129
2019 Scientific and Professional 13 19 34 19 13 1 2 33 33 346
2019 Administration and Foreign Services 6 10 33 26 23 0 1 50 16 105
2019 Administrative Support 7 24 30 14 16 5 3 33 34 112
2018 Scientific and Professional 13 19 35 18 10 1 2 29 34 373
2018 Administration and Foreign Services 6 15 29 32 14 1 3 48 22 117
2018 Administrative Support 9 22 24 15 19 6 5 38 35 131
2017 Scientific and Professional 10 20 36 19 10 2 4 30 32 371
2017 Administration and Foreign Services 5 12 37 18 23 2 3 43 19 113
2017 Administrative Support 6 16 35 16 14 7 5 34 25 150
2014 Executive 15 20 46 11 7 0 0 18 35 26
2014 Scientific and Professional 19 21 32 17 7 2 3 25 42 355
2014 Administration and Foreign Services 10 22 32 21 15 0 0 36 32 115
2014 Administrative Support 8 15 30 24 15 1 8 42 26 149

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 11 27 45 12 4 1 0 16 38 354
2020 Administration and Foreign Services 6 16 38 27 11 1 0 39 22 136
2020 Administrative Support 10 25 32 17 13 1 2 31 36 127
2019 Scientific and Professional 17 28 33 16 5 0 1 21 45 347
2019 Administration and Foreign Services 6 15 34 27 18 0 0 45 21 106
2019 Administrative Support 14 28 31 11 13 1 3 24 44 111
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 18 27 19 13 12 8 2 51 28 354
2020 Administration and Foreign Services 37 28 11 9 6 7 2 71 17 137
2020 Administrative Support 18 24 26 14 9 6 2 46 26 128
2019 Scientific and Professional 20 24 17 15 16 7 1 48 34 344
2019 Administration and Foreign Services 31 31 15 8 8 6 1 67 17 106
2019 Administrative Support 22 21 23 16 15 3 0 44 32 112
2018 Scientific and Professional 14 27 18 16 16 7 2 45 35 374
2018 Administration and Foreign Services 22 42 14 10 8 3 2 67 18 117
2018 Administrative Support 14 27 21 20 12 5 2 44 34 132
2017 Scientific and Professional 20 28 13 16 17 3 3 51 35 372
2017 Administration and Foreign Services 30 21 20 15 5 3 5 55 22 114
2017 Administrative Support 15 21 16 21 18 4 5 39 43 151
2014 Executive 54 43 4 0 0 0 0 96 0 26
2014 Scientific and Professional 22 27 14 16 15 4 3 53 33 354
2014 Administration and Foreign Services 28 27 12 17 11 3 2 58 29 116
2014 Administrative Support 18 31 15 15 17 2 2 51 33 150

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 34 32 8 12 11 2 0 67 24 354
2020 Administration and Foreign Services 68 12 7 7 4 1 0 81 11 136
2020 Administrative Support 30 23 16 15 13 2 0 55 29 128
2019 Scientific and Professional 30 30 8 18 12 2 0 62 31 345
2019 Administration and Foreign Services 52 29 7 7 5 1 0 82 11 106
2019 Administrative Support 28 26 12 18 16 1 0 54 34 112
2018 Scientific and Professional 27 31 7 17 16 1 1 60 33 374
2018 Administration and Foreign Services 52 29 7 6 6 1 0 81 12 117
2018 Administrative Support 20 33 8 21 17 1 0 53 38 132
2017 Scientific and Professional 29 32 9 14 14 1 1 61 29 372
2017 Administration and Foreign Services 54 22 9 10 5 0 0 76 15 114
2017 Administrative Support 27 27 13 15 16 1 0 55 32 151
2014 Executive 68 26 0 0 6 0 0 94 6 26
2014 Scientific and Professional 31 33 8 12 15 2 0 65 27 354
2014 Administration and Foreign Services 37 29 10 12 10 2 0 67 23 116
2014 Administrative Support 28 28 13 17 15 1 0 56 31 151

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 37 6 8 6 0 0 79 14 353
2020 Administration and Foreign Services 61 24 5 7 3 1 0 85 10 135
2020 Administrative Support 41 31 12 12 4 1 0 72 16 130
2019 Scientific and Professional 41 33 8 12 7 0 0 73 18 343
2019 Administration and Foreign Services 61 22 10 4 4 0 0 83 8 105
2019 Administrative Support 32 38 8 14 8 0 0 69 23 111
2018 Scientific and Professional 36 38 10 9 7 0 0 74 16 374
2018 Administration and Foreign Services 55 26 8 6 4 0 0 82 10 117
2018 Administrative Support 29 38 9 19 5 0 0 67 24 131
2017 Scientific and Professional 34 42 6 9 7 1 0 77 16 372
2017 Administration and Foreign Services 52 28 9 6 4 1 0 81 11 113
2017 Administrative Support 31 30 13 14 11 1 1 62 25 151
2014 Executive 52 44 0 4 0 0 0 96 4 26
2014 Scientific and Professional 34 41 7 13 5 0 0 75 18 355
2014 Administration and Foreign Services 42 33 12 7 7 0 0 74 14 116
2014 Administrative Support 31 40 9 13 7 1 0 72 19 151

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 41 39 8 8 4 1 0 80 12 351
2020 Administration and Foreign Services 56 24 11 3 4 1 1 82 7 135
2020 Administrative Support 29 32 23 5 7 4 0 64 12 129
2019 Scientific and Professional 40 38 8 7 6 1 0 79 13 344
2019 Administration and Foreign Services 55 25 13 5 2 0 0 80 7 105
2019 Administrative Support 24 37 16 13 8 2 0 62 22 112
2018 Scientific and Professional 36 42 10 6 5 1 0 79 11 374
2018 Administration and Foreign Services 45 40 6 4 4 1 0 86 8 117
2018 Administrative Support 24 35 18 15 5 3 0 61 20 131

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 26 9 7 8 6 1 73 17 352
2020 Administration and Foreign Services 58 16 9 4 4 5 4 81 9 137
2020 Administrative Support 35 22 22 7 6 5 3 62 14 130
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 46 28 14 6 3 1 2 76 9 353
2020 Administration and Foreign Services 67 16 7 3 2 1 3 87 5 137
2020 Administrative Support 27 22 31 6 5 2 6 54 13 130
2019 Scientific and Professional 42 25 15 7 5 1 6 72 12 346
2019 Administration and Foreign Services 60 18 16 2 2 1 1 80 4 106
2019 Administrative Support 30 25 29 6 6 0 4 57 13 112

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 37 34 9 11 8 1 0 71 20 349
2020 Administration and Foreign Services 58 20 9 7 5 1 0 79 12 136
2020 Administrative Support 29 36 15 8 8 2 1 67 17 130
2019 Scientific and Professional 35 34 9 12 10 0 0 69 22 347
2019 Administration and Foreign Services 46 34 13 5 2 0 0 80 7 106
2019 Administrative Support 35 29 14 13 9 0 0 63 22 112
2018 Scientific and Professional 34 34 10 14 8 0 0 68 21 376
2018 Administration and Foreign Services 48 32 8 10 3 0 0 80 12 117
2018 Administrative Support 30 30 25 9 6 0 0 60 15 132
2017 Scientific and Professional 31 34 11 13 10 1 0 65 24 369
2017 Administration and Foreign Services 44 37 9 4 6 0 0 81 10 114
2017 Administrative Support 29 37 15 8 11 0 0 66 19 150
2014 Executive 43 41 4 9 4 0 0 83 13 26
2014 Scientific and Professional 37 34 10 11 9 0 0 71 19 355
2014 Administration and Foreign Services 41 33 10 9 5 1 1 76 14 116
2014 Administrative Support 36 27 13 11 11 1 1 64 22 151

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 48 22 15 7 6 1 0 72 13 353
2020 Administration and Foreign Services 58 17 11 5 5 2 2 78 10 132
2020 Administrative Support 36 28 19 5 5 3 2 68 11 129

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 28 11 11 7 1 1 71 18 354
2020 Administration and Foreign Services 57 22 7 6 5 2 1 81 11 137
2020 Administrative Support 33 32 13 10 10 2 1 66 20 130
2019 Scientific and Professional 38 30 9 12 10 0 1 69 22 344
2019 Administration and Foreign Services 51 31 9 9 0 0 0 82 9 106
2019 Administrative Support 33 29 15 9 12 2 1 63 21 112
2018 Scientific and Professional 40 29 10 11 9 0 1 70 20 374
2018 Administration and Foreign Services 54 25 9 11 0 1 0 80 11 117
2018 Administrative Support 35 27 19 11 5 2 1 64 16 132
2017 Scientific and Professional 38 30 9 12 10 0 0 69 22 371
2017 Administration and Foreign Services 50 34 8 4 3 1 0 85 7 114
2017 Administrative Support 33 27 16 13 9 1 1 61 22 150
2014 Executive 54 43 4 0 0 0 0 96 0 26
2014 Scientific and Professional 41 30 8 10 9 2 1 72 19 354
2014 Administration and Foreign Services 47 31 6 10 5 0 1 79 15 116
2014 Administrative Support 27 27 17 14 13 1 1 55 27 151

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 43 57 354
2020 Administration and Foreign Services 45 55 137
2020 Administrative Support 43 57 130

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 62 17 6 3 1 2 8 88 5 353
2020 Administration and Foreign Services 65 18 4 1 2 3 7 93 3 137
2020 Administrative Support 52 15 11 3 2 4 12 81 6 130

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 49 27 10 9 4 0 0 77 13 353
2020 Administration and Foreign Services 65 20 4 4 6 1 0 85 10 137
2020 Administrative Support 48 23 13 6 5 2 4 75 11 130
2019 Scientific and Professional 45 30 8 8 10 0 0 75 18 347
2019 Administration and Foreign Services 60 27 6 4 4 0 0 87 8 106
2019 Administrative Support 44 25 16 10 5 0 0 69 15 112
2018 Scientific and Professional 48 27 10 7 8 0 0 75 15 375
2018 Administration and Foreign Services 57 22 11 8 2 0 0 79 9 117
2018 Administrative Support 40 34 12 8 6 0 0 74 14 130
2017 Scientific and Professional 47 25 9 8 10 0 0 72 19 371
2017 Administration and Foreign Services 60 26 8 2 5 0 0 85 7 114
2017 Administrative Support 45 18 16 11 9 0 1 64 20 151
2014 Executive 76 7 4 9 4 0 0 83 13 26
2014 Scientific and Professional 51 29 8 6 6 1 0 80 12 355
2014 Administration and Foreign Services 52 26 11 5 6 0 0 78 11 116
2014 Administrative Support 38 30 13 10 9 0 1 69 19 151
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 45 25 10 8 8 4 0 73 17 352
2020 Administration and Foreign Services 44 30 9 5 7 5 1 78 12 137
2020 Administrative Support 37 28 18 6 6 5 0 68 13 130
2019 Scientific and Professional 40 28 10 9 9 4 0 70 19 347
2019 Administration and Foreign Services 42 38 7 8 5 2 0 81 13 106
2019 Administrative Support 32 23 19 13 6 6 0 59 21 112
2018 Scientific and Professional 39 25 13 8 9 5 0 68 18 375
2018 Administration and Foreign Services 44 29 14 7 2 4 0 76 9 118
2018 Administrative Support 30 32 22 7 7 2 1 63 14 131
2017 Scientific and Professional 38 30 12 6 9 4 1 72 16 372
2017 Administration and Foreign Services 46 32 10 6 2 5 0 82 8 114
2017 Administrative Support 33 31 15 9 6 5 1 68 16 151
2014 Executive 59 35 6 0 0 0 0 94 0 26
2014 Scientific and Professional 41 29 13 8 7 3 0 72 15 355
2014 Administration and Foreign Services 43 30 8 9 5 5 0 77 15 116
2014 Administrative Support 38 26 19 6 5 5 1 68 12 151

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 38 30 12 9 10 1 0 69 19 352
2020 Administration and Foreign Services 44 28 11 6 6 4 1 76 12 137
2020 Administrative Support 32 24 22 10 9 2 0 57 20 129
2019 Scientific and Professional 31 32 10 11 16 0 0 63 26 347
2019 Administration and Foreign Services 42 33 11 9 5 1 0 75 13 106
2019 Administrative Support 31 21 20 18 8 3 0 53 27 111
2018 Scientific and Professional 28 33 12 12 14 1 0 62 27 371
2018 Administration and Foreign Services 42 33 15 6 4 1 0 75 10 117
2018 Administrative Support 24 29 20 16 9 2 0 54 26 132
2017 Scientific and Professional 32 28 10 13 14 1 0 62 28 371
2017 Administration and Foreign Services 43 34 12 8 3 1 0 78 11 114
2017 Administrative Support 27 32 16 14 10 1 1 60 24 151
2014 Executive 48 32 7 13 0 0 0 80 13 26
2014 Scientific and Professional 28 31 15 14 12 0 0 60 26 355
2014 Administration and Foreign Services 42 33 9 10 4 2 0 76 15 116
2014 Administrative Support 34 28 14 11 11 2 0 64 22 151

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 26 32 16 15 10 2 0 58 25 351
2020 Administration and Foreign Services 39 31 13 5 7 6 0 74 12 137
2020 Administrative Support 24 28 19 16 10 3 1 54 27 129
2019 Scientific and Professional 23 29 14 14 15 4 0 55 31 346
2019 Administration and Foreign Services 33 38 13 9 5 1 0 72 14 106
2019 Administrative Support 20 22 18 23 11 6 0 45 36 112
2018 Scientific and Professional 20 30 14 16 16 3 0 51 34 370
2018 Administration and Foreign Services 30 34 20 9 6 3 0 65 15 118
2018 Administrative Support 18 22 24 18 14 4 0 42 33 132
2017 Scientific and Professional 22 28 14 16 16 4 0 52 33 372
2017 Administration and Foreign Services 33 34 16 8 4 5 0 71 12 114
2017 Administrative Support 14 31 21 15 13 5 1 48 30 150
2014 Executive 15 57 15 4 9 0 0 72 13 26
2014 Scientific and Professional 20 28 14 22 13 3 0 49 37 353
2014 Administration and Foreign Services 28 33 15 15 3 6 0 65 20 116
2014 Administrative Support 23 24 20 11 14 7 1 51 27 151

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 26 31 13 17 11 1 0 58 29 353
2020 Administration and Foreign Services 40 34 9 9 7 1 0 75 16 136
2020 Administrative Support 25 29 15 20 11 0 0 54 31 130
2019 Scientific and Professional 20 29 14 16 19 2 0 50 36 347
2019 Administration and Foreign Services 28 37 15 13 5 2 0 67 18 106
2019 Administrative Support 17 26 19 16 19 4 0 44 36 112
2018 Scientific and Professional 15 31 16 19 19 1 0 46 38 374
2018 Administration and Foreign Services 29 31 17 15 7 2 0 61 22 118
2018 Administrative Support 18 23 15 19 21 4 0 43 42 132
2017 Scientific and Professional 17 27 14 23 18 1 0 45 41 369
2017 Administration and Foreign Services 24 49 12 9 5 2 0 74 14 113
2017 Administrative Support 17 27 13 22 15 5 1 47 39 150
2014 Executive 26 50 7 7 9 0 0 76 17 26
2014 Scientific and Professional 17 30 17 18 16 3 0 48 35 354
2014 Administration and Foreign Services 21 37 20 16 4 2 0 59 21 116
2014 Administrative Support 17 27 18 18 15 5 0 47 34 151

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 34 13 12 7 11 14 10 61 23 354
2020 Administration and Foreign Services 58 19 9 4 2 5 3 83 7 137
2020 Administrative Support 32 16 2 5 12 24 8 71 26 130
2019 Scientific and Professional 37 14 10 5 14 13 7 63 24 347
2019 Administration and Foreign Services 61 14 8 5 3 5 4 82 8 105
2019 Administrative Support 34 12 8 5 12 24 5 65 24 112
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 25 44 16 9 5 1 0 70 14 354
2020 Administration and Foreign Services 45 37 9 4 2 4 0 84 6 137
2020 Administrative Support 28 33 23 7 7 2 1 62 14 130
2019 Scientific and Professional 26 41 14 10 8 1 0 67 18 343
2019 Administration and Foreign Services 40 42 11 4 2 1 0 83 6 106
2019 Administrative Support 18 32 27 12 11 1 0 50 23 112
2018 Scientific and Professional 20 40 21 11 7 1 0 61 18 375
2018 Administration and Foreign Services 35 45 11 5 4 1 0 80 9 118
2018 Administrative Support 18 37 24 12 6 2 1 56 19 131
2017 Scientific and Professional 22 40 18 11 8 1 1 62 19 371
2017 Administration and Foreign Services 39 35 15 6 5 0 0 73 12 113
2017 Administrative Support 22 30 29 11 5 1 1 53 17 149
2014 Executive 37 52 11 0 0 0 0 89 0 26
2014 Scientific and Professional 22 44 17 9 6 2 0 67 15 355
2014 Administration and Foreign Services 36 38 13 5 4 3 0 77 10 116
2014 Administrative Support 28 29 24 8 7 5 0 60 15 151

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 16 38 19 17 9 2 0 55 26 350
2020 Administration and Foreign Services 26 40 15 9 7 4 0 68 16 136
2020 Administrative Support 20 31 16 18 14 2 0 52 32 130
2019 Scientific and Professional 11 29 22 18 15 4 0 42 35 344
2019 Administration and Foreign Services 24 39 21 11 4 1 0 64 15 105
2019 Administrative Support 11 26 19 23 17 4 0 39 42 110

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 34 9 7 6 1 0 77 13 354
2020 Administration and Foreign Services 46 31 12 2 5 4 0 79 8 136
2020 Administrative Support 24 33 19 12 10 1 1 57 23 129
2019 Scientific and Professional 42 33 9 7 8 1 0 75 16 345
2019 Administration and Foreign Services 36 40 8 12 3 0 1 77 15 106
2019 Administrative Support 27 28 20 11 12 3 1 56 23 112
2018 Scientific and Professional 39 35 9 8 7 1 1 75 16 372
2018 Administration and Foreign Services 36 39 12 6 3 3 1 78 9 117
2018 Administrative Support 28 31 16 15 7 3 0 61 23 132
2017 Scientific and Professional 44 34 8 8 5 1 0 79 13 369
2017 Administration and Foreign Services 51 28 10 5 3 4 0 82 8 114
2017 Administrative Support 27 34 15 9 7 6 1 66 18 151
2014 Executive 93 4 0 0 0 4 0 100 0 26
2014 Scientific and Professional 53 34 5 4 3 1 0 88 7 355
2014 Administration and Foreign Services 48 31 10 9 1 1 0 79 10 116
2014 Administrative Support 38 27 12 13 5 5 1 69 18 151

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 36 13 6 5 1 0 76 11 352
2020 Administration and Foreign Services 48 32 15 1 3 2 0 81 4 136
2020 Administrative Support 30 28 24 8 8 2 0 59 16 127
2019 Scientific and Professional 38 32 13 7 9 0 0 70 16 342
2019 Administration and Foreign Services 43 31 14 10 1 0 1 75 11 104
2019 Administrative Support 21 28 31 8 11 1 0 50 19 112
2018 Scientific and Professional 29 37 19 7 8 0 0 66 15 374
2018 Administration and Foreign Services 43 32 15 6 2 1 0 76 8 118
2018 Administrative Support 24 30 31 9 5 2 0 55 14 131

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 16 22 16 16 18 9 2 44 38 352
2020 Administration and Foreign Services 31 24 13 9 8 12 3 65 20 137
2020 Administrative Support 18 19 16 17 22 8 1 40 42 129
2019 Scientific and Professional 15 21 13 18 22 11 1 40 45 347
2019 Administration and Foreign Services 25 29 16 5 12 12 2 62 19 104
2019 Administrative Support 22 10 18 20 25 5 0 33 48 110
2018 Scientific and Professional 14 20 15 18 23 8 2 38 46 371
2018 Administration and Foreign Services 23 27 17 11 12 9 1 55 25 117
2018 Administrative Support 13 19 17 25 19 7 0 35 47 130
2017 Scientific and Professional 13 19 15 18 22 12 1 37 46 370
2017 Administration and Foreign Services 26 28 10 17 4 14 2 63 25 114
2017 Administrative Support 13 18 15 18 23 12 1 36 47 151
2014 Executive 44 17 7 9 0 7 15 78 12 26
2014 Scientific and Professional 14 20 16 20 17 12 1 39 43 355
2014 Administration and Foreign Services 23 26 14 12 16 7 1 53 31 116
2014 Administrative Support 16 21 10 23 22 7 2 40 49 151

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 33 13 18 14 1 0 54 33 351
2020 Administration and Foreign Services 32 35 15 10 4 3 1 69 15 137
2020 Administrative Support 16 29 17 14 19 4 2 47 35 126
2019 Scientific and Professional 19 28 13 18 21 1 0 47 39 346
2019 Administration and Foreign Services 33 32 15 12 6 2 0 66 18 106
2019 Administrative Support 14 19 22 20 23 2 0 34 44 111
2018 Scientific and Professional 16 27 17 19 20 2 0 44 39 376
2018 Administration and Foreign Services 30 32 17 13 7 1 0 63 20 118
2018 Administrative Support 15 19 16 29 19 2 1 35 49 132
2017 Scientific and Professional 18 30 12 18 20 2 0 49 39 371
2017 Administration and Foreign Services 32 36 13 10 6 3 0 69 17 114
2017 Administrative Support 15 25 19 16 21 3 1 42 38 151
2014 Executive 22 48 4 22 0 4 0 73 23 26
2014 Scientific and Professional 17 33 14 18 16 1 0 51 34 354
2014 Administration and Foreign Services 29 33 13 10 10 4 0 65 21 116
2014 Administrative Support 12 28 17 22 17 4 1 42 40 151

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 19 28 12 15 22 3 1 49 38 353
2020 Administration and Foreign Services 22 26 17 16 11 5 4 52 30 137
2020 Administrative Support 17 23 11 15 31 1 2 42 47 128
2019 Scientific and Professional 20 24 10 16 25 2 2 46 43 347
2019 Administration and Foreign Services 18 25 19 19 18 0 2 43 37 106
2019 Administrative Support 11 15 13 20 38 2 2 27 60 112
2018 Scientific and Professional 12 25 13 19 26 1 3 39 48 375
2018 Administration and Foreign Services 19 17 15 21 24 1 3 37 47 118
2018 Administrative Support 13 13 8 20 43 4 0 27 65 131
2017 Scientific and Professional 18 26 12 15 27 1 1 45 43 372
2017 Administration and Foreign Services 18 24 10 18 20 5 3 47 42 114
2017 Administrative Support 12 13 17 13 40 3 2 26 56 151
2014 Executive 11 39 15 7 9 0 18 61 21 26
2014 Scientific and Professional 18 21 15 17 25 2 2 41 44 353
2014 Administration and Foreign Services 10 17 15 21 31 2 5 29 55 116
2014 Administrative Support 9 11 15 19 37 5 4 22 62 151

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 38 26 16 9 8 2 2 67 17 354
2020 Administration and Foreign Services 50 24 17 3 4 1 2 76 7 137
2020 Administrative Support 55 18 8 7 3 1 8 80 11 130
2019 Scientific and Professional 44 21 17 6 6 2 4 69 13 345
2019 Administration and Foreign Services 60 23 10 5 2 0 1 83 7 106
2019 Administrative Support 54 18 9 7 3 5 5 79 11 111

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 46 23 17 8 4 1 1 71 12 353
2020 Administration and Foreign Services 55 20 12 4 1 3 4 80 6 137
2020 Administrative Support 35 19 16 13 11 2 5 57 25 130
2019 Scientific and Professional 36 25 18 8 8 1 3 64 17 346
2019 Administration and Foreign Services 52 27 11 4 6 0 0 79 9 106
2019 Administrative Support 22 26 23 10 16 1 3 50 27 111

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 74 7 6 3 3 4 3 87 6 353
2020 Administration and Foreign Services 80 8 4 1 2 2 2 92 4 136
2020 Administrative Support 63 12 8 3 4 4 7 84 8 130
2019 Scientific and Professional 74 6 4 4 3 5 4 88 8 345
2019 Administration and Foreign Services 78 12 3 3 1 2 1 93 4 105
2019 Administrative Support 66 12 3 5 5 7 3 86 11 111

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 76 9 5 3 2 1 5 90 5 352
2020 Administration and Foreign Services 74 9 6 2 1 2 5 90 3 137
2020 Administrative Support 67 11 8 4 0 2 8 86 4 130
2019 Scientific and Professional 78 5 3 1 2 2 9 93 4 342
2019 Administration and Foreign Services 82 8 1 0 2 1 7 97 2 106
2019 Administrative Support 72 8 3 2 4 4 8 91 6 111

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 21 43 14 12 6 3 0 67 19 353
2020 Administration and Foreign Services 40 37 12 4 4 4 0 80 8 137
2020 Administrative Support 22 30 25 12 9 2 1 53 21 130
2019 Scientific and Professional 17 40 17 15 8 2 0 59 24 347
2019 Administration and Foreign Services 38 37 16 7 2 1 0 75 9 106
2019 Administrative Support 16 33 16 20 10 5 0 52 31 112
2018 Scientific and Professional 17 34 21 15 10 2 1 52 26 373
2018 Administration and Foreign Services 34 39 14 7 4 2 0 74 11 118
2018 Administrative Support 12 26 28 15 12 7 0 41 29 131
2017 Scientific and Professional 17 31 22 13 14 2 0 49 28 371
2017 Administration and Foreign Services 36 42 12 4 4 0 0 79 9 114
2017 Administrative Support 15 31 21 15 11 7 0 50 28 151

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 43 11 11 6 3 0 72 17 354
2020 Administration and Foreign Services 50 34 9 4 1 1 0 85 5 137
2020 Administrative Support 32 36 16 8 9 1 0 68 16 129
2019 Scientific and Professional 26 38 14 9 10 3 0 66 19 345
2019 Administration and Foreign Services 48 34 12 3 2 1 0 83 5 106
2019 Administrative Support 28 36 14 10 11 1 0 65 21 111
2018 Scientific and Professional 30 36 14 9 8 3 0 68 18 374
2018 Administration and Foreign Services 46 37 9 3 4 1 0 84 8 118
2018 Administrative Support 32 40 16 8 3 0 0 72 12 130
2017 Scientific and Professional 29 39 14 11 7 1 0 68 18 372
2017 Administration and Foreign Services 43 41 7 5 1 3 0 86 6 114
2017 Administrative Support 33 39 14 5 5 4 0 75 10 151
2014 Executive 68 24 4 0 0 4 0 96 0 26
2014 Scientific and Professional 36 34 13 8 6 3 0 72 14 355
2014 Administration and Foreign Services 41 37 13 4 2 2 0 80 6 116
2014 Administrative Support 40 37 15 3 3 3 0 80 5 151

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 38 15 7 7 3 0 71 14 352
2020 Administration and Foreign Services 54 29 8 4 3 2 0 85 7 137
2020 Administrative Support 31 40 18 2 5 4 0 74 7 130
2019 Scientific and Professional 36 30 15 7 8 4 0 70 15 343
2019 Administration and Foreign Services 50 33 10 2 2 3 0 85 4 106
2019 Administrative Support 36 28 21 4 7 3 1 66 12 112
2018 Scientific and Professional 29 34 16 7 7 6 0 68 15 374
2018 Administration and Foreign Services 41 31 17 3 4 4 0 75 7 118
2018 Administrative Support 32 35 20 7 3 3 1 69 10 132
2017 Scientific and Professional 28 31 18 5 9 8 1 65 15 372
2017 Administration and Foreign Services 51 27 11 5 2 4 0 81 8 114
2017 Administrative Support 29 32 22 5 5 6 0 65 11 151
2014 Executive 54 39 4 0 0 4 0 96 0 26
2014 Scientific and Professional 36 32 18 6 4 4 0 71 10 354
2014 Administration and Foreign Services 42 34 13 4 1 6 0 81 5 116
2014 Administrative Support 44 26 17 3 2 7 1 76 5 151

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 35 36 16 4 6 3 0 73 11 353
2020 Administration and Foreign Services 47 31 10 2 2 6 2 85 4 135
2020 Administrative Support 26 30 24 8 4 8 1 61 13 130

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 43 29 8 8 7 4 1 75 16 354
2020 Administration and Foreign Services 57 26 4 3 4 4 1 88 8 137
2020 Administrative Support 35 25 18 7 10 2 2 63 18 130

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 50 31 6 9 3 0 0 81 13 353
2020 Administration and Foreign Services 60 28 7 2 1 1 0 90 3 136
2020 Administrative Support 41 34 13 8 3 1 0 75 12 130
2019 Scientific and Professional 44 32 6 10 8 0 0 76 18 346
2019 Administration and Foreign Services 58 30 6 4 2 0 0 89 6 106
2019 Administrative Support 43 33 11 7 5 0 0 77 13 111
2018 Scientific and Professional 43 36 7 7 8 0 0 79 15 373
2018 Administration and Foreign Services 54 36 4 3 3 0 0 90 6 118
2018 Administrative Support 38 39 15 6 2 0 0 77 8 132
2017 Scientific and Professional 42 37 6 7 8 0 0 79 15 372
2017 Administration and Foreign Services 61 34 2 2 2 0 0 95 4 113
2017 Administrative Support 40 36 12 5 6 1 1 76 11 151
2014 Executive 70 24 6 0 0 0 0 94 0 26
2014 Scientific and Professional 46 35 4 7 7 0 0 81 14 353
2014 Administration and Foreign Services 54 32 9 1 4 0 0 86 5 116
2014 Administrative Support 50 34 10 3 3 0 0 84 6 151

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 41 29 13 8 8 0 0 70 17 354
2020 Administration and Foreign Services 47 32 11 7 3 1 0 79 10 136
2020 Administrative Support 29 31 19 12 8 0 0 60 21 130
2019 Scientific and Professional 31 31 14 12 12 0 0 63 23 347
2019 Administration and Foreign Services 48 27 10 8 5 1 0 76 13 106
2019 Administrative Support 27 23 20 18 10 2 0 51 29 110
2018 Scientific and Professional 28 35 16 10 11 0 0 63 21 374
2018 Administration and Foreign Services 42 36 10 7 6 0 0 78 13 117
2018 Administrative Support 21 37 20 11 10 1 0 59 21 132
2017 Scientific and Professional 32 34 15 9 10 0 0 66 19 371
2017 Administration and Foreign Services 41 36 10 6 5 2 0 78 12 114
2017 Administrative Support 29 29 18 12 10 1 0 59 22 151
2014 Executive 59 30 4 4 0 4 0 92 4 26
2014 Scientific and Professional 30 37 11 15 7 1 0 67 22 354
2014 Administration and Foreign Services 40 29 11 14 7 0 0 69 20 116
2014 Administrative Support 30 37 15 12 5 1 0 67 18 149

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 38 34 12 8 8 0 0 72 16 350
2020 Administration and Foreign Services 48 31 11 6 3 1 1 80 9 137
2020 Administrative Support 29 37 16 10 6 1 0 67 16 129
2019 Scientific and Professional 31 33 12 11 12 0 0 64 23 347
2019 Administration and Foreign Services 47 29 9 11 3 0 0 76 14 106
2019 Administrative Support 25 30 23 14 8 0 0 55 23 111
2018 Scientific and Professional 27 36 13 12 11 0 0 64 23 374
2018 Administration and Foreign Services 45 31 12 8 4 0 0 76 12 117
2018 Administrative Support 23 38 15 15 8 1 0 61 23 130
2017 Scientific and Professional 33 34 12 12 10 0 0 66 22 371
2017 Administration and Foreign Services 46 32 10 6 4 2 0 79 11 114
2017 Administrative Support 28 34 18 9 10 1 0 63 19 151
2014 Executive 52 37 4 4 0 4 0 92 4 26
2014 Scientific and Professional 32 34 10 15 9 0 0 66 24 354
2014 Administration and Foreign Services 40 30 15 8 8 0 0 70 16 116
2014 Administrative Support 29 37 16 12 5 1 0 67 17 150

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 39 25 13 11 7 3 0 67 19 353
2020 Administration and Foreign Services 48 21 12 8 5 4 1 73 14 137
2020 Administrative Support 32 16 25 12 12 4 0 50 25 130
2019 Scientific and Professional 36 22 15 12 12 3 1 60 24 347
2019 Administration and Foreign Services 43 21 13 12 7 3 1 67 20 106
2019 Administrative Support 26 19 24 16 12 4 0 46 29 112
2018 Scientific and Professional 30 30 14 12 11 2 2 62 24 375
2018 Administration and Foreign Services 35 24 14 16 7 4 0 61 24 118
2018 Administrative Support 23 24 21 18 11 2 0 48 30 132
2017 Scientific and Professional 36 25 14 9 11 4 1 64 21 370
2017 Administration and Foreign Services 34 31 14 10 9 3 0 67 19 114
2017 Administrative Support 26 20 21 15 9 7 2 51 27 151
2014 Executive 59 20 13 0 4 0 4 83 4 26
2014 Scientific and Professional 40 26 10 10 8 5 1 70 19 354
2014 Administration and Foreign Services 32 24 14 14 15 2 0 56 30 116
2014 Administrative Support 34 18 19 15 11 3 0 54 26 151
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Scientific and Professional 13 54 33 353
2020 Administration and Foreign Services 22 36 41 137
2020 Administrative Support 20 39 41 130
2019 Scientific and Professional 16 45 39 345
2019 Administration and Foreign Services 29 30 41 106
2019 Administrative Support 17 35 48 112
2018 Scientific and Professional 16 44 40 374
2018 Administration and Foreign Services 26 27 48 118
2018 Administrative Support 20 37 42 132
2017 Scientific and Professional 16 56 28 371
2017 Administration and Foreign Services 25 28 47 114
2017 Administrative Support 23 40 37 151
2014 Executive 39 26 35 26
2014 Scientific and Professional 14 59 27 353
2014 Administration and Foreign Services 35 27 38 116
2014 Administrative Support 13 46 40 151

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Scientific and Professional 23 12 39 19 0 8 45
2020 Administration and Foreign Services 23 10 67 0 0 0 31
2019 Scientific and Professional 13 13 35 27 0 13 55
2019 Administration and Foreign Services 7 16 55 3 3 16 31
2018 Scientific and Professional 17 9 34 30 1 8 58
2018 Administration and Foreign Services 6 7 80 3 0 4 30
2018 Administrative Support 7 11 63 11 4 4 27
2017 Scientific and Professional 9 12 21 42 2 14 58
2017 Administration and Foreign Services 3 11 64 4 4 14 28
2017 Administrative Support 11 6 52 6 14 11 35
2014 Executive 47 19 9 24 9999 0 10
2014 Scientific and Professional 16 6 20 41 9999 18 48
2014 Administration and Foreign Services 11 3 75 4 9999 7 40
2014 Administrative Support 10 25 35 15 9999 15 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 15 85 353
2020 Administration and Foreign Services 11 89 137
2020 Administrative Support 20 80 130
2019 Scientific and Professional 16 84 346
2019 Administration and Foreign Services 14 86 106
2019 Administrative Support 19 81 112
2018 Scientific and Professional 16 84 376
2018 Administration and Foreign Services 11 89 118
2018 Administrative Support 22 78 130

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 55 45 51
2019 Scientific and Professional 73 27 56
2018 Scientific and Professional 56 44 60
2018 Administrative Support 76 24 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 56 44 51
2020 Administration and Foreign Services 60 40 15
2020 Administrative Support 46 54 26
2019 Scientific and Professional 57 43 56
2019 Administration and Foreign Services 33 67 15
2019 Administrative Support 62 38 21
2018 Scientific and Professional 53 47 60
2018 Administrative Support 48 52 29

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 11 89 56
2018 Scientific and Professional 13 87 60
2018 Administrative Support 0 100 29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 51
2020 Administration and Foreign Services 0 100 15
2020 Administrative Support 0 100 26
2019 Administrative Support 0 100 21
2018 Administration and Foreign Services 0 100 13
2018 Administrative Support 0 100 29

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 10 90 51
2019 Scientific and Professional 9 91 56
2018 Scientific and Professional 10 90 60
2018 Administration and Foreign Services 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 14 86 51
2019 Scientific and Professional 9 91 56
2018 Scientific and Professional 19 81 60
2018 Administrative Support 0 100 29

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administrative Support 0 100 21
2018 Scientific and Professional 12 88 60
2018 Administration and Foreign Services 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 44 56 51
2019 Scientific and Professional 37 63 56
2019 Administration and Foreign Services 40 60 15
2019 Administrative Support 33 67 21
2018 Scientific and Professional 45 55 60
2018 Administrative Support 41 59 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 39 61 51
2019 Scientific and Professional 34 66 56
2018 Scientific and Professional 35 65 60
2018 Administrative Support 34 66 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 41 59 51
2020 Administration and Foreign Services 40 60 15
2020 Administrative Support 42 58 26
2019 Scientific and Professional 45 55 56
2019 Administration and Foreign Services 40 60 15
2019 Administrative Support 67 33 21
2018 Scientific and Professional 43 57 60
2018 Administrative Support 34 66 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 42 58 51
2020 Administration and Foreign Services 47 53 15
2020 Administrative Support 50 50 26
2019 Scientific and Professional 29 71 56
2019 Administration and Foreign Services 40 60 15
2019 Administrative Support 57 43 21
2018 Scientific and Professional 39 61 60
2018 Administrative Support 52 48 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 22 78 51
2020 Administration and Foreign Services 34 66 15
2020 Administrative Support 23 77 26
2019 Scientific and Professional 38 62 56
2019 Administration and Foreign Services 34 66 15
2019 Administrative Support 29 71 21
2018 Scientific and Professional 32 68 60
2018 Administrative Support 24 76 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 54 46 51
2020 Administration and Foreign Services 60 40 15
2020 Administrative Support 58 42 26
2019 Scientific and Professional 54 46 56
2019 Administration and Foreign Services 47 53 15
2019 Administrative Support 62 38 21
2018 Scientific and Professional 55 45 60
2018 Administrative Support 62 38 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 38 62 51
2020 Administration and Foreign Services 54 46 15
2020 Administrative Support 58 42 26
2019 Scientific and Professional 36 64 56
2019 Administration and Foreign Services 40 60 15
2019 Administrative Support 38 62 21
2018 Scientific and Professional 44 56 60
2018 Administrative Support 31 69 29

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 26
2019 Scientific and Professional 0 100 56
2019 Administration and Foreign Services 0 100 15
2019 Administrative Support 0 100 21
2018 Administration and Foreign Services 0 100 13
2018 Administrative Support 0 100 29

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 13 87 51
2019 Scientific and Professional 12 88 56
2019 Administration and Foreign Services 0 100 15
2019 Administrative Support 0 100 21
2018 Scientific and Professional 12 88 60
2018 Administrative Support 0 100 29

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 26
2019 Administrative Support 0 100 21
2018 Scientific and Professional 14 86 60

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 43 57 51
2020 Administration and Foreign Services 53 47 15
2020 Administrative Support 50 50 26
2019 Scientific and Professional 50 50 56
2019 Administration and Foreign Services 33 67 15
2019 Administrative Support 43 57 21
2018 Scientific and Professional 52 48 60
2018 Administrative Support 21 79 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 19 81 51
2020 Administration and Foreign Services 40 60 15
2020 Administrative Support 23 77 26
2019 Scientific and Professional 21 79 56
2018 Scientific and Professional 28 72 60
2018 Administrative Support 38 62 29

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 19 81 51
2019 Scientific and Professional 12 88 56
2018 Scientific and Professional 17 83 60

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 52 48 51
2020 Administration and Foreign Services 53 47 15
2020 Administrative Support 58 42 26
2019 Scientific and Professional 36 64 56
2019 Administration and Foreign Services 54 46 15
2019 Administrative Support 52 48 21
2018 Scientific and Professional 40 60 60
2018 Administrative Support 62 38 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 14 86 51
2019 Scientific and Professional 13 87 56
2018 Scientific and Professional 21 79 60
2018 Administrative Support 24 76 29

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Administration and Foreign Services 34 66 15
2018 Scientific and Professional 8 92 60

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 12 88 51
2019 Scientific and Professional 11 89 56
2018 Scientific and Professional 17 83 60

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and Foreign Services 0 100 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 8 92 60
2018 Administrative Support 0 100 29

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 19 81 26
2018 Scientific and Professional 9 91 60

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 19 81 51
2019 Scientific and Professional 12 88 56
2018 Scientific and Professional 9 91 60
2018 Administrative Support 0 100 29

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 38 62 51
2019 Scientific and Professional 48 52 56
2018 Scientific and Professional 42 58 60
2018 Administrative Support 34 66 29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 13 87 55
2018 Administrative Support 24 76 29

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 24 76 29

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 0 100 55
2018 Administrative Support 21 79 29

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 0 100 29

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 13 87 55
2018 Administrative Support 21 79 29

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 21 79 29

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 58 42 55

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 62 38 55
2018 Administrative Support 28 72 29

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 0 100 55
2018 Administrative Support 0 100 29

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 69 31 55
2018 Administrative Support 66 34 29

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 15 85 55

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 10 16 16 13 11 27 7 40 36 353
2020 Administration and Foreign Services 25 10 16 5 4 31 8 59 15 136
2020 Administrative Support 14 14 22 10 11 22 8 40 30 130
2019 Scientific and Professional 13 14 14 11 17 26 4 39 40 346
2019 Administration and Foreign Services 24 13 22 8 5 23 6 52 17 106
2019 Administrative Support 9 11 19 13 16 27 5 29 43 111
2018 Scientific and Professional 12 16 17 11 15 25 4 40 37 372
2018 Administration and Foreign Services 12 19 14 9 11 27 8 48 30 116
2018 Administrative Support 13 21 27 12 8 15 5 42 25 130
2017 Scientific and Professional 12 17 14 11 13 25 9 43 36 372
2017 Administration and Foreign Services 21 20 13 10 6 24 6 58 23 114
2017 Administrative Support 11 14 30 6 10 23 6 36 22 151
2014 Executive 18 44 9 7 0 20 0 79 9 26
2014 Scientific and Professional 11 15 20 9 10 31 5 40 29 354
2014 Administration and Foreign Services 16 15 17 10 11 28 4 45 30 116
2014 Administrative Support 13 16 20 9 10 25 6 42 28 151

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 25 31 17 10 9 7 1 61 20 351
2020 Administration and Foreign Services 46 28 11 2 1 10 2 84 3 136
2020 Administrative Support 25 27 15 12 11 9 2 59 25 130
2019 Scientific and Professional 27 27 16 13 10 7 1 58 26 347
2019 Administration and Foreign Services 41 30 15 5 3 5 2 76 8 106
2019 Administrative Support 18 28 21 11 11 12 1 52 24 112
2018 Scientific and Professional 25 28 17 12 9 8 1 59 23 374
2018 Administration and Foreign Services 33 32 15 9 4 6 1 69 14 117
2018 Administrative Support 25 26 21 14 6 8 0 55 21 131
2017 Scientific and Professional 23 36 16 7 10 8 1 65 18 372
2017 Administration and Foreign Services 40 37 13 4 2 5 0 80 6 114
2017 Administrative Support 19 33 25 7 5 8 2 58 14 151
2014 Executive 57 28 11 0 4 0 0 85 4 26
2014 Scientific and Professional 18 29 20 9 9 14 1 56 21 353
2014 Administration and Foreign Services 26 29 17 5 9 13 0 63 17 116
2014 Administrative Support 25 13 27 11 5 17 1 47 20 151
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 10 90 352
2020 Administration and Foreign Services 5 95 137
2020 Administrative Support 9 91 130
2019 Scientific and Professional 11 89 345
2019 Administration and Foreign Services 5 95 106
2019 Administrative Support 7 93 112
2018 Scientific and Professional 11 89 375
2018 Administration and Foreign Services 5 95 117
2018 Administrative Support 8 92 131

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 35 65 36
2019 Scientific and Professional 33 67 39
2018 Scientific and Professional 46 54 39
2018 Administrative Support 50 50 10

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 83 17 36
2019 Scientific and Professional 82 18 39
2018 Scientific and Professional 80 20 39

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2018 Administrative Support 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 36
2018 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 17 83 36
2018 Administrative Support 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2018 Administrative Support 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 33 67 36
2019 Scientific and Professional 15 85 39
2018 Scientific and Professional 26 74 39

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 17 83 36
2018 Scientific and Professional 15 85 39

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 20 80 36
2019 Scientific and Professional 23 77 39
2018 Scientific and Professional 16 84 39

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 54 46 36
2019 Scientific and Professional 56 44 39
2018 Scientific and Professional 55 45 39
2018 Administrative Support 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2019 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 36
2018 Administrative Support 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 15 85 39
2018 Administrative Support 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 43 57 36
2019 Scientific and Professional 33 67 39
2018 Scientific and Professional 31 69 39
2018 Administrative Support 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 36
2019 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 14 86 36
2019 Scientific and Professional 18 82 39
2018 Scientific and Professional 31 69 39

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 36
2019 Scientific and Professional 0 100 39
2018 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 15 85 39
2018 Scientific and Professional 18 82 39

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2019 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 25 75 36
2019 Scientific and Professional 13 87 39
2018 Scientific and Professional 16 84 39
2018 Administrative Support 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 0 100 36
2018 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2019 Scientific and Professional 0 100 39
2018 Administrative Support 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 62 38 36
2019 Scientific and Professional 67 33 39
2018 Scientific and Professional 68 32 39
2018 Administrative Support 50 50 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 36

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 36
2018 Scientific and Professional 0 100 37
2018 Administrative Support 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administrative Support 0 100 12
2018 Scientific and Professional 0 100 37

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administrative Support 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 13 87 37

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 14 86 36

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 44 56 36
2018 Scientific and Professional 49 51 37

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 22 78 36
2018 Scientific and Professional 22 78 37
2018 Administrative Support 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 61 39 36
2018 Scientific and Professional 57 43 37

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 0 100 37
2018 Administrative Support 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 81 19 36
2018 Scientific and Professional 72 28 37

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 0 100 36
2018 Administrative Support 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Scientific and Professional 14 86 36

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 13 13 15 8 10 35 6 45 30 352
2020 Administration and Foreign Services 23 16 13 2 2 36 7 69 8 137
2020 Administrative Support 17 12 25 5 7 25 8 44 19 130
2019 Scientific and Professional 16 12 16 6 10 34 5 46 27 346
2019 Administration and Foreign Services 25 12 23 3 3 27 7 56 9 105
2019 Administrative Support 12 11 27 4 8 29 10 37 19 112
2018 Scientific and Professional 14 15 19 5 10 31 6 45 25 375
2018 Administration and Foreign Services 17 20 16 4 2 31 10 62 10 118
2018 Administrative Support 16 14 36 5 4 21 5 40 13 129
2017 Scientific and Professional 11 14 18 4 8 35 10 45 21 370
2017 Administration and Foreign Services 23 17 18 5 0 26 11 63 7 114
2017 Administrative Support 15 12 26 3 5 33 6 44 13 151
2014 Executive 30 18 7 6 0 39 0 79 9 26
2014 Scientific and Professional 10 14 24 3 5 38 6 42 16 354
2014 Administration and Foreign Services 17 13 18 4 4 39 6 54 14 116
2014 Administrative Support 14 12 24 3 1 36 9 47 8 151

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 26 17 7 9 9 0 64 18 352
2020 Administration and Foreign Services 45 32 10 1 1 10 1 87 2 136
2020 Administrative Support 25 26 23 6 6 10 4 59 14 129
2019 Scientific and Professional 33 24 16 8 8 11 1 65 17 346
2019 Administration and Foreign Services 44 26 13 5 2 7 3 78 7 106
2019 Administrative Support 27 26 21 6 4 14 2 63 13 112
2018 Scientific and Professional 29 28 17 6 8 11 1 64 16 375
2018 Administration and Foreign Services 36 31 17 3 1 10 3 77 4 118
2018 Administrative Support 26 30 25 5 4 10 0 62 10 131
2017 Scientific and Professional 25 33 16 4 8 12 2 67 14 369
2017 Administration and Foreign Services 42 31 18 4 0 6 1 77 4 113
2017 Administrative Support 29 25 24 3 3 14 2 64 8 150
2014 Executive 65 22 6 4 0 4 0 90 4 26
2014 Scientific and Professional 25 30 18 4 5 16 1 67 12 353
2014 Administration and Foreign Services 28 26 21 2 4 16 3 67 8 116
2014 Administrative Support 30 16 20 3 2 28 2 65 7 151

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 0 9 0 7 75 9 0 10 90 12
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 30 22 16 11 0 0 51 27 353
2020 Administration and Foreign Services 44 25 16 8 4 1 1 71 13 137
2020 Administrative Support 20 24 17 22 16 0 2 45 38 129

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 26 22 11 8 0 0 59 19 351
2020 Administration and Foreign Services 41 30 12 8 6 2 0 73 14 137
2020 Administrative Support 29 29 21 9 8 2 2 60 18 129
2019 Scientific and Professional 18 25 27 15 15 0 0 43 30 346
2019 Administration and Foreign Services 25 29 20 14 10 0 2 55 25 106
2019 Administrative Support 22 24 19 18 16 0 1 47 34 112
2018 Scientific and Professional 15 21 21 20 22 0 1 37 42 376
2018 Administration and Foreign Services 19 22 27 17 12 0 3 42 30 118
2018 Administrative Support 20 23 20 16 16 0 4 46 33 132
2017 Scientific and Professional 19 24 21 18 17 0 1 43 36 370
2017 Administration and Foreign Services 26 21 19 15 10 2 7 52 28 113
2017 Administrative Support 23 22 21 16 15 1 2 47 32 151

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 6 14 28 27 25 0 0 20 52 354
2020 Administration and Foreign Services 18 16 32 20 13 1 0 34 34 137
2020 Administrative Support 13 20 26 20 19 0 2 34 40 129
2019 Scientific and Professional 5 15 29 22 29 0 0 20 51 346
2019 Administration and Foreign Services 20 21 21 19 20 0 0 41 39 106
2019 Administrative Support 13 22 26 20 20 0 0 35 39 112
2018 Scientific and Professional 7 13 32 18 29 0 0 20 48 376
2018 Administration and Foreign Services 13 26 32 18 9 0 2 40 27 118
2018 Administrative Support 20 21 28 14 16 0 1 41 31 132
2017 Scientific and Professional 6 16 27 28 22 0 0 22 51 371
2017 Administration and Foreign Services 13 26 32 21 6 0 1 40 27 114
2017 Administrative Support 17 30 23 13 16 0 1 48 29 151

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 19 32 24 15 9 0 1 52 24 351
2020 Administration and Foreign Services 30 30 24 7 7 1 1 62 14 137
2020 Administrative Support 25 26 24 18 4 0 3 52 23 130
2019 Scientific and Professional 17 33 25 13 10 1 1 51 24 343
2019 Administration and Foreign Services 37 27 19 8 8 1 0 64 17 105
2019 Administrative Support 24 37 21 12 5 0 1 61 17 112
2018 Scientific and Professional 15 35 28 12 7 0 2 51 20 373
2018 Administration and Foreign Services 26 39 20 10 1 1 3 68 11 118
2018 Administrative Support 28 30 23 11 5 0 2 59 17 131
2017 Scientific and Professional 20 29 28 9 10 1 3 51 20 366
2017 Administration and Foreign Services 31 31 22 12 1 1 2 64 14 114
2017 Administrative Support 28 34 18 9 5 1 5 66 15 151

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 11 20 24 21 24 1 0 31 45 353
2020 Administration and Foreign Services 17 25 22 18 15 1 1 43 35 136
2020 Administrative Support 10 22 18 22 23 2 2 34 48 128
2019 Scientific and Professional 8 18 17 23 34 0 0 26 57 345
2019 Administration and Foreign Services 22 17 17 18 26 0 0 39 44 105
2019 Administrative Support 13 21 18 20 26 3 1 34 47 112
2018 Scientific and Professional 11 18 19 19 31 0 1 30 51 375
2018 Administration and Foreign Services 13 27 29 16 13 0 2 41 29 117
2018 Administrative Support 20 21 16 18 24 1 2 41 42 131
2017 Scientific and Professional 10 22 26 16 24 1 1 33 41 371
2017 Administration and Foreign Services 17 25 21 23 12 0 2 43 36 114
2017 Administrative Support 20 21 22 13 21 0 3 42 35 149

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 13 26 23 18 19 0 1 39 37 351
2020 Administration and Foreign Services 38 26 15 9 6 1 3 67 17 137
2020 Administrative Support 43 22 12 12 8 0 4 67 20 130
2019 Scientific and Professional 12 23 23 17 23 0 1 35 41 347
2019 Administration and Foreign Services 44 22 21 2 6 0 6 70 8 106
2019 Administrative Support 57 19 10 4 4 1 5 81 9 112
2018 Scientific and Professional 15 20 26 15 22 0 1 36 38 373
2018 Administration and Foreign Services 48 19 14 5 5 0 9 73 11 118
2018 Administrative Support 56 19 6 1 5 1 12 86 7 130
2017 Scientific and Professional 15 22 25 17 19 0 1 38 37 370
2017 Administration and Foreign Services 46 23 9 9 2 0 11 78 12 114
2017 Administrative Support 44 22 7 1 3 3 21 86 5 151

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 11 22 25 19 22 0 0 34 42 352
2020 Administration and Foreign Services 31 20 27 14 7 1 0 52 21 137
2020 Administrative Support 28 26 22 12 10 0 2 55 23 129
2019 Scientific and Professional 11 23 24 17 25 1 0 34 43 346
2019 Administration and Foreign Services 36 29 22 5 8 0 0 65 13 106
2019 Administrative Support 30 33 17 9 10 0 1 64 19 112
2018 Scientific and Professional 11 19 29 17 22 1 0 31 40 375
2018 Administration and Foreign Services 37 28 17 13 4 0 1 65 17 118
2018 Administrative Support 33 28 18 11 8 1 2 63 20 131
2017 Scientific and Professional 12 22 31 19 16 0 0 34 35 370
2017 Administration and Foreign Services 34 32 16 13 4 1 1 67 16 112
2017 Administrative Support 33 33 18 9 6 1 0 66 15 150

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 23 21 15 13 0 5 48 30 353
2020 Administration and Foreign Services 32 21 22 9 4 1 10 60 15 137
2020 Administrative Support 32 20 16 10 12 0 10 58 24 128

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 28 34 23 8 7 0 1 63 14 353
2020 Administration and Foreign Services 47 29 17 6 1 1 1 76 7 137
2020 Administrative Support 31 33 23 6 2 2 3 68 8 127
2019 Scientific and Professional 25 33 21 11 10 0 0 58 21 343
2019 Administration and Foreign Services 37 39 18 2 5 0 0 75 7 106
2019 Administrative Support 28 32 21 12 5 0 2 61 18 110
2018 Scientific and Professional 23 29 24 16 8 0 0 51 25 375
2018 Administration and Foreign Services 38 34 17 7 3 1 2 73 10 118
2018 Administrative Support 33 29 18 12 5 1 2 64 17 130
2017 Scientific and Professional 24 30 22 14 10 0 0 55 24 370
2017 Administration and Foreign Services 41 23 22 8 3 0 3 66 11 112
2017 Administrative Support 33 33 19 5 5 2 3 70 11 149

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 35 18 9 3 0 0 69 13 352
2020 Administration and Foreign Services 28 31 27 6 6 1 1 61 12 137
2020 Administrative Support 29 28 20 13 7 1 2 59 20 130
2019 Scientific and Professional 35 31 18 9 6 0 1 66 15 344
2019 Administration and Foreign Services 34 31 22 10 3 0 0 65 13 106
2019 Administrative Support 30 29 22 10 7 0 2 60 18 110
2018 Scientific and Professional 34 32 19 9 4 0 1 67 13 374
2018 Administration and Foreign Services 34 45 10 7 3 1 0 80 10 118
2018 Administrative Support 26 28 29 9 5 0 3 56 14 129
2017 Scientific and Professional 39 30 15 8 5 1 1 71 13 370
2017 Administration and Foreign Services 27 39 18 11 3 0 3 68 14 112
2017 Administrative Support 33 33 21 7 5 0 1 67 12 150

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 36 38 16 7 2 0 0 74 9 353
2020 Administration and Foreign Services 40 32 14 8 4 1 1 73 13 136
2020 Administrative Support 31 29 22 9 7 0 1 61 16 129
2019 Scientific and Professional 40 29 18 7 6 0 0 69 13 343
2019 Administration and Foreign Services 42 31 16 8 3 0 0 73 11 106
2019 Administrative Support 34 31 20 10 5 0 1 65 15 110
2018 Scientific and Professional 39 30 18 8 5 0 1 69 12 375
2018 Administration and Foreign Services 40 32 16 9 2 0 1 73 11 117
2018 Administrative Support 32 34 19 7 5 0 3 68 13 128
2017 Scientific and Professional 45 29 13 7 5 1 1 74 12 371
2017 Administration and Foreign Services 38 33 13 7 7 0 2 73 14 111
2017 Administrative Support 32 37 13 10 6 0 3 71 16 149

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 40 28 14 11 6 0 0 68 17 352
2020 Administration and Foreign Services 54 22 12 3 5 1 2 79 8 136
2020 Administrative Support 33 24 17 12 12 1 2 58 24 130
2019 Scientific and Professional 35 28 17 7 13 0 0 63 20 341
2019 Administration and Foreign Services 55 21 12 8 4 1 0 76 11 106
2019 Administrative Support 39 21 19 7 13 0 0 61 20 109

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 25 28 17 8 0 0 46 26 353
2020 Administration and Foreign Services 29 31 25 6 7 1 2 61 14 136
2020 Administrative Support 29 28 18 12 9 1 2 60 21 130

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 20 31 24 15 10 0 0 51 25 351
2020 Administration and Foreign Services 34 31 13 9 11 1 0 66 21 137
2020 Administrative Support 29 25 22 13 9 0 2 55 23 129
2019 Scientific and Professional 34 28 20 10 8 1 1 62 17 342
2019 Administration and Foreign Services 42 24 22 7 5 0 1 67 11 106
2019 Administrative Support 38 31 18 4 8 1 0 70 12 110
2018 Scientific and Professional 27 30 26 9 6 1 1 58 15 374
2018 Administration and Foreign Services 45 26 16 8 4 0 1 72 12 115
2018 Administrative Support 37 28 17 9 4 1 5 69 13 129
2017 Scientific and Professional 31 33 22 9 4 0 1 65 13 370
2017 Administration and Foreign Services 35 33 14 13 5 0 2 69 18 112
2017 Administrative Support 35 33 18 8 3 1 3 70 11 149

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 31 28 25 9 7 0 0 59 16 352
2020 Administration and Foreign Services 41 28 24 2 2 1 1 71 4 137
2020 Administrative Support 43 29 12 9 5 1 1 74 13 129
2019 Scientific and Professional 45 26 17 7 4 0 1 72 11 345
2019 Administration and Foreign Services 64 17 13 1 3 0 2 83 4 105
2019 Administrative Support 51 26 14 5 3 0 1 78 8 110
2018 Scientific and Professional 46 26 15 7 6 0 0 72 12 371
2018 Administration and Foreign Services 63 19 9 2 6 1 1 83 8 118
2018 Administrative Support 52 19 18 2 2 2 5 77 4 130
2017 Scientific and Professional 51 23 14 7 5 0 1 75 12 371
2017 Administration and Foreign Services 65 21 4 4 3 0 3 89 7 113
2017 Administrative Support 51 26 12 8 1 1 0 78 9 151

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 15 29 31 15 11 0 0 44 25 352
2020 Administration and Foreign Services 30 38 16 9 6 1 1 69 15 137
2020 Administrative Support 32 29 20 12 6 1 1 62 18 130

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 66 14 10 3 4 1 4 83 7 352
2020 Administration and Foreign Services 73 14 6 2 1 1 3 90 4 137
2020 Administrative Support 55 23 10 5 4 0 2 80 9 130
2019 Scientific and Professional 72 11 6 2 2 1 6 89 5 345
2019 Administration and Foreign Services 76 7 8 0 2 0 8 89 2 106
2019 Administrative Support 62 18 6 5 3 2 6 86 8 108
2018 Scientific and Professional 69 12 8 3 3 0 5 85 6 373
2018 Administration and Foreign Services 75 14 3 2 1 1 4 94 3 118
2018 Administrative Support 59 20 11 2 0 1 7 86 3 130

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 71 13 7 3 5 1 1 85 7 349
2020 Administration and Foreign Services 79 11 4 1 1 1 2 93 3 137
2020 Administrative Support 70 15 3 2 7 1 3 88 9 130
2019 Scientific and Professional 65 14 8 5 5 0 1 81 11 346
2019 Administration and Foreign Services 82 7 3 3 5 0 1 89 8 106
2019 Administrative Support 63 12 9 6 7 3 1 77 14 112
2018 Scientific and Professional 64 13 7 8 5 0 3 80 13 373
2018 Administration and Foreign Services 76 12 2 4 3 1 2 90 8 118
2018 Administrative Support 62 15 10 7 2 2 3 80 10 130
2017 Scientific and Professional 67 15 5 5 6 0 1 84 11 371
2017 Administration and Foreign Services 77 10 4 3 2 0 3 91 5 114
2017 Administrative Support 64 12 11 5 3 3 3 80 8 151

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 58 25 9 3 4 0 1 84 7 352
2020 Administration and Foreign Services 71 13 11 3 1 1 1 85 4 137
2020 Administrative Support 49 31 8 5 5 1 2 82 10 128
2019 Scientific and Professional 48 29 13 5 3 0 1 78 8 346
2019 Administration and Foreign Services 57 25 11 2 3 0 1 84 5 106
2019 Administrative Support 45 27 19 3 4 1 2 73 7 112
2018 Scientific and Professional 39 37 15 6 3 0 0 76 9 374
2018 Administration and Foreign Services 50 32 9 4 5 0 0 82 9 117
2018 Administrative Support 36 34 20 5 3 0 2 71 9 132
2017 Scientific and Professional 44 33 14 5 2 0 1 79 7 369
2017 Administration and Foreign Services 49 26 14 4 5 0 2 77 9 114
2017 Administrative Support 42 21 19 11 4 1 2 65 15 150

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 57 20 11 6 5 0 1 78 11 351
2020 Administration and Foreign Services 70 14 8 4 1 1 1 86 6 135
2020 Administrative Support 56 22 9 5 5 1 2 80 11 129
2019 Scientific and Professional 54 18 13 6 7 1 1 73 14 346
2019 Administration and Foreign Services 65 17 10 2 5 1 0 84 7 104
2019 Administrative Support 49 22 12 9 5 1 2 73 15 112
2018 Scientific and Professional 49 20 16 5 9 0 1 70 15 371
2018 Administration and Foreign Services 62 24 7 4 3 0 1 86 7 117
2018 Administrative Support 48 22 15 8 3 1 2 72 12 131
2017 Scientific and Professional 56 19 9 7 7 0 1 76 15 372
2017 Administration and Foreign Services 68 14 5 5 5 0 3 84 11 114
2017 Administrative Support 52 25 10 3 6 2 1 80 10 151

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 59 12 9 5 3 0 13 82 8 352
2020 Administration and Foreign Services 60 9 10 2 1 1 18 85 4 136
2020 Administrative Support 55 3 2 1 1 0 38 94 3 128
2019 Scientific and Professional 50 17 10 3 2 0 18 82 6 343
2019 Administration and Foreign Services 59 12 3 2 2 0 22 91 5 106
2019 Administrative Support 57 4 1 1 2 0 36 94 4 111
2018 Scientific and Professional 47 17 9 4 1 0 21 82 7 369
2018 Administration and Foreign Services 50 18 3 5 0 0 24 89 7 117
2018 Administrative Support 54 5 6 1 1 1 33 88 2 130
2017 Scientific and Professional 52 17 8 3 1 0 19 86 5 370
2017 Administration and Foreign Services 50 12 7 2 4 0 26 84 7 114
2017 Administrative Support 53 5 5 0 1 1 36 91 1 150

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 45 27 17 7 3 0 2 73 10 354
2020 Administration and Foreign Services 71 19 5 2 1 1 2 92 3 135
2020 Administrative Support 62 25 6 2 0 0 5 91 2 130
2019 Scientific and Professional 54 22 15 4 2 0 2 78 6 345
2019 Administration and Foreign Services 74 12 8 1 1 0 4 89 2 106
2019 Administrative Support 65 20 6 1 0 1 7 92 1 112
2018 Scientific and Professional 44 27 19 7 1 0 4 73 8 372
2018 Administration and Foreign Services 68 19 7 1 0 1 4 92 1 116
2018 Administrative Support 68 17 5 2 0 0 8 92 3 129
2017 Scientific and Professional 50 28 13 5 1 1 3 81 6 370
2017 Administration and Foreign Services 72 16 4 1 0 0 7 95 1 112
2017 Administrative Support 67 17 3 2 1 1 9 93 3 149

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 80 13 3 1 1 0 1 94 2 354
2020 Administration and Foreign Services 76 11 2 4 4 1 2 90 8 136
2020 Administrative Support 79 11 1 3 2 1 3 94 6 130
2019 Scientific and Professional 79 8 6 2 3 0 2 90 5 344
2019 Administration and Foreign Services 88 7 0 2 2 0 1 96 4 106
2019 Administrative Support 69 17 4 1 3 1 6 92 4 112
2018 Scientific and Professional 73 14 4 3 3 0 3 90 6 372
2018 Administration and Foreign Services 70 16 6 2 2 0 5 90 4 117
2018 Administrative Support 60 20 2 3 7 2 6 87 11 131
2017 Scientific and Professional 77 11 6 1 3 0 2 91 4 372
2017 Administration and Foreign Services 80 12 3 0 1 0 4 96 1 114
2017 Administrative Support 69 15 5 0 3 3 4 91 4 149

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 44 30 16 6 3 1 1 75 9 353
2020 Administration and Foreign Services 40 29 20 8 1 1 1 70 10 136
2020 Administrative Support 44 26 15 5 5 1 5 74 10 130
2019 Scientific and Professional 56 25 16 1 1 0 1 81 3 345
2019 Administration and Foreign Services 61 24 8 5 1 0 1 86 6 106
2019 Administrative Support 48 29 13 3 5 0 2 78 8 112
2018 Scientific and Professional 49 30 14 3 2 0 2 81 5 371
2018 Administration and Foreign Services 53 22 17 3 3 1 0 76 7 117
2018 Administrative Support 49 27 16 2 5 0 2 78 6 132
2017 Scientific and Professional 52 30 11 3 2 0 1 83 5 371
2017 Administration and Foreign Services 42 34 13 5 2 0 3 79 7 114
2017 Administrative Support 46 31 12 5 1 1 4 81 6 149

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 15 38 30 11 6 0 0 53 17 354
2020 Administration and Foreign Services 26 42 23 4 4 1 0 69 7 137
2020 Administrative Support 28 38 23 7 2 0 2 67 9 130

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 3 20 40 24 13 0 0 23 37 353
2020 Administration and Foreign Services 10 30 37 15 7 1 0 40 22 136
2020 Administrative Support 12 31 27 25 5 0 1 43 30 130
2019 Scientific and Professional 3 18 45 20 15 0 0 21 34 347
2019 Administration and Foreign Services 16 28 37 12 7 0 0 44 19 106
2019 Administrative Support 13 33 29 14 11 0 0 46 25 112
2018 Scientific and Professional 4 22 38 22 13 0 0 25 36 375
2018 Administration and Foreign Services 12 32 40 13 3 0 0 44 16 118
2018 Administrative Support 14 25 36 17 8 1 0 39 25 132
2017 Scientific and Professional 4 14 42 25 14 0 0 18 40 372
2017 Administration and Foreign Services 10 33 42 10 3 1 1 44 12 114
2017 Administrative Support 12 31 36 11 7 1 1 44 19 150

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 16 31 38 13 2 0 0 15 47 351
2020 Administration and Foreign Services 12 21 40 20 6 1 0 26 34 137
2020 Administrative Support 14 24 29 19 12 0 2 31 39 129
2019 Scientific and Professional 18 28 37 13 3 0 0 17 46 345
2019 Administration and Foreign Services 11 21 36 18 14 0 0 32 32 106
2019 Administrative Support 19 21 34 19 7 0 0 26 40 111
2018 Scientific and Professional 15 29 38 14 4 0 0 18 44 371
2018 Administration and Foreign Services 7 25 36 24 9 0 0 33 32 115
2018 Administrative Support 17 17 36 18 11 0 1 29 34 130
2017 Scientific and Professional 12 28 43 11 5 0 0 17 40 367
2017 Administration and Foreign Services 5 15 43 25 9 1 1 35 21 113
2017 Administrative Support 9 19 40 22 8 0 1 31 29 151

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 33 43 13 6 4 1 0 77 10 352
2020 Administration and Foreign Services 54 37 4 2 1 1 0 92 4 136
2020 Administrative Support 35 45 13 2 5 0 0 80 7 129
2019 Scientific and Professional 23 40 16 13 7 1 0 64 20 346
2019 Administration and Foreign Services 33 41 14 8 3 2 0 75 11 105
2019 Administrative Support 25 39 17 11 5 3 0 66 17 111
2018 Scientific and Professional 20 45 14 12 7 2 0 66 19 375
2018 Administration and Foreign Services 40 34 17 4 3 2 0 76 7 118
2018 Administrative Support 26 40 21 9 4 1 0 66 13 131
2017 Scientific and Professional 16 36 16 15 13 3 0 55 29 370
2017 Administration and Foreign Services 19 45 14 12 6 3 0 67 19 114
2017 Administrative Support 18 36 18 11 6 10 1 61 19 151

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 30 39 13 7 7 3 0 72 14 349
2020 Administration and Foreign Services 54 28 13 1 2 1 0 83 4 136
2020 Administrative Support 35 31 16 10 6 2 0 67 17 130

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 30 7 15 15 2 0 63 30 353
2020 Administration and Foreign Services 50 25 10 9 5 1 1 76 14 137
2020 Administrative Support 32 25 17 9 15 2 0 57 25 130

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 43 30 12 5 6 4 0 76 11 353
2020 Administration and Foreign Services 63 15 13 4 1 3 1 81 6 136
2020 Administrative Support 36 31 17 5 7 4 1 70 12 130

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 23 31 19 14 11 1 0 55 26 353
2020 Administration and Foreign Services 40 39 14 5 2 1 0 79 7 137
2020 Administrative Support 29 27 17 10 13 4 0 58 24 129
2019 Scientific and Professional 14 31 14 19 21 1 0 46 40 346
2019 Administration and Foreign Services 28 40 11 12 5 3 1 71 18 106
2019 Administrative Support 19 22 21 19 18 2 0 42 37 112
2018 Scientific and Professional 16 27 19 21 16 2 0 44 37 373
2018 Administration and Foreign Services 30 39 16 8 4 2 1 71 12 118
2018 Administrative Support 15 31 25 18 11 0 0 47 28 131
2017 Scientific and Professional 12 34 17 19 17 1 0 46 36 372
2017 Administration and Foreign Services 19 42 18 14 4 2 1 62 19 113
2017 Administrative Support 15 36 18 14 12 5 0 54 27 151

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 32 45 10 8 4 0 0 78 12 354
2020 Administration and Foreign Services 55 35 6 3 1 1 0 90 4 137
2020 Administrative Support 40 40 12 6 2 0 0 80 8 130

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 36 43 7 10 3 0 0 79 13 354
2020 Administration and Foreign Services 58 31 6 4 1 1 0 90 4 137
2020 Administrative Support 42 38 11 6 4 0 0 79 10 130

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 36 43 12 7 2 0 0 80 9 350
2020 Administration and Foreign Services 48 30 12 4 1 1 3 82 5 137
2020 Administrative Support 38 34 20 4 2 0 2 74 6 128

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 44 35 11 6 1 1 1 81 7 350
2020 Administration and Foreign Services 64 28 4 1 0 1 1 94 1 137
2020 Administrative Support 42 32 15 5 2 2 2 77 8 129

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 51 11 8 2 2 19 7 84 5 352
2020 Administration and Foreign Services 79 12 4 0 1 3 1 95 1 137
2020 Administrative Support 52 12 15 1 1 12 7 80 2 130

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 47 39 7 4 2 1 0 88 6 350
2020 Administration and Foreign Services 68 21 7 1 1 2 0 92 1 136
2020 Administrative Support 48 40 7 2 2 2 0 89 4 128

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 46 30 6 9 7 1 0 78 16 353
2020 Administration and Foreign Services 65 20 8 4 2 1 0 86 6 137
2020 Administrative Support 39 30 12 9 8 2 0 70 18 130

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 47 33 7 6 6 0 0 81 13 352
2020 Administration and Foreign Services 66 21 9 3 0 1 0 88 3 137
2020 Administrative Support 52 27 9 6 6 0 0 78 12 130

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Executive 40 50 0 10 0 0 0 90 10 10
2020 Scientific and Professional 17 42 12 24 5 0 0 59 29 62
2020 Administration and Foreign Services 37 50 2 2 4 2 2 91 7 46
2019 Scientific and Professional 9 57 9 23 0 2 0 67 24 56
2019 Administration and Foreign Services 29 53 6 6 0 6 0 87 6 34

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Executive 100 0 10
2020 Scientific and Professional 100 0 62
2020 Administration and Foreign Services 96 4 46

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Executive 30 60 0 10 0 0 0 90 10 10
2020 Scientific and Professional 16 40 13 24 7 0 0 56 31 62
2020 Administration and Foreign Services 25 45 16 9 5 0 0 70 14 44
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 6 94 353
2020 Administration and Foreign Services 7 93 136
2020 Administrative Support 9 91 129

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 13 87 352
2020 Administration and Foreign Services 14 86 135
2020 Administrative Support 11 89 129
2019 Scientific and Professional 17 83 347
2019 Administration and Foreign Services 20 80 106
2019 Administrative Support 18 82 112
2017 Scientific and Professional 17 83 371
2017 Administration and Foreign Services 26 74 113
2017 Administrative Support 20 80 151
2014 Scientific and Professional 14 86 355
2014 Administration and Foreign Services 20 80 116
2014 Administrative Support 11 89 151

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 63 37 47
2020 Administration and Foreign Services 42 58 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 80 20 47
2020 Administration and Foreign Services 90 10 19
2019 Scientific and Professional 77 23 56
2019 Administration and Foreign Services 86 14 21
2019 Administrative Support 80 20 20
2017 Scientific and Professional 74 26 64
2017 Administration and Foreign Services 86 14 29
2017 Administrative Support 80 20 30
2014 Scientific and Professional 74 26 50
2014 Administration and Foreign Services 79 21 24
2014 Administrative Support 81 19 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 42 49 0 6 3 0 0 92 8 38
2020 Administration and Foreign Services 71 6 12 12 0 0 0 77 12 17
2019 Scientific and Professional 37 30 12 16 2 0 2 69 19 43
2019 Administration and Foreign Services 44 39 6 5 5 0 0 83 11 18
2019 Administrative Support 38 31 6 19 6 0 0 69 25 16
2017 Scientific and Professional 39 31 4 17 9 0 0 69 26 47
2017 Administration and Foreign Services 56 16 8 12 4 4 0 75 17 25
2017 Administrative Support 45 42 4 0 8 0 0 88 8 24
2014 Scientific and Professional 60 24 0 11 3 3 0 86 14 37
2014 Administration and Foreign Services 49 41 5 0 5 0 0 90 5 19
2014 Administrative Support 31 31 23 15 0 0 0 62 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 38 34 9 6 5 3 5 79 12 354
2020 Administration and Foreign Services 63 25 4 1 1 1 4 93 3 137
2020 Administrative Support 45 26 10 8 3 5 3 77 12 129
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 27 49 24 1 64 36 354
2020 Administration and Foreign Services 32 58 7 2 64 36 137
2020 Administrative Support 16 56 25 2 78 22 130

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Scientific and Professional 35 65 95
2020 Administration and Foreign Services 52 48 44
2020 Administrative Support 48 52 21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 3 18 12 17 43 1 6 22 64 96
2020 Administration and Foreign Services 27 30 11 11 11 2 7 63 25 44
2020 Administrative Support 10 15 25 20 25 0 5 26 47 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 1 10 7 16 63 1 1 12 81 96
2020 Administration and Foreign Services 7 14 9 14 48 2 7 22 68 44
2020 Administrative Support 10 10 14 14 52 0 0 19 67 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Scientific and Professional 52 14 8 4 2 2 18 82 9 353
2020 Administration and Foreign Services 38 25 13 7 7 1 9 70 15 137
2020 Administrative Support 38 16 11 8 9 4 16 66 20 129
2019 Scientific and Professional 50 18 9 6 8 0 10 75 15 345
2019 Administration and Foreign Services 36 22 22 7 12 0 2 59 19 106
2019 Administrative Support 26 12 20 9 17 3 13 45 31 110
2018 Scientific and Professional 53 9 11 7 7 1 12 71 16 375
2018 Administration and Foreign Services 38 19 20 6 10 1 6 61 18 117
2018 Administrative Support 35 17 18 10 13 2 5 56 25 131
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