2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 48 3 19 5 0 0 73 23 587
2020 Term 45 37 3 15 0 0 0 82 15 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 15 2 1 1 1 1 95 2 585
2020 Term 85 10 5 0 0 0 0 95 0 40
2017 Indeterminate (permanent) 75 17 3 3 1 1 1 94 4 612
2017 Term 86 12 2 0 0 0 0 98 0 53
2017 Casual 100 0 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 73 18 3 3 2 0 1 92 5 619
2014 Term 82 18 0 0 0 0 0 100 0 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 39 9 16 6 0 0 68 23 589
2020 Term 28 37 15 15 3 0 3 67 18 41
2019 Indeterminate (permanent) 40 37 6 12 6 0 0 77 17 528
2019 Term 47 42 5 7 0 0 0 88 7 43
2017 Indeterminate (permanent) 39 34 6 13 7 0 0 73 21 613
2017 Term 42 37 6 14 2 0 0 78 16 53
2017 Casual 54 35 0 0 0 0 11 100 0 11
2014 Indeterminate (permanent) 42 37 5 9 7 0 0 79 16 619
2014 Term 33 41 11 8 7 0 0 74 15 43

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 42 10 13 6 0 0 71 19 587
2020 Term 38 39 5 10 8 0 0 77 18 41
2019 Indeterminate (permanent) 23 40 9 18 9 0 0 63 27 527
2019 Term 33 42 10 7 7 0 3 76 14 43
2018 Indeterminate (permanent) 22 44 9 16 9 0 1 66 25 600
2018 Term 35 54 0 9 2 0 0 90 10 48
2017 Indeterminate (permanent) 25 38 10 16 10 0 0 64 26 612
2017 Term 33 48 8 9 2 0 0 81 11 53
2017 Casual 64 9 9 18 0 0 0 73 18 11
2014 Indeterminate (permanent) 24 38 11 17 9 0 0 63 26 619
2014 Term 34 44 9 11 2 0 0 77 14 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 36 10 11 5 0 0 74 16 584
2020 Term 44 36 7 8 2 2 0 82 10 41
2019 Indeterminate (permanent) 39 36 11 11 3 0 0 75 14 528
2019 Term 55 27 2 11 2 2 0 84 14 44
2017 Indeterminate (permanent) 42 38 8 7 5 0 0 81 12 611
2017 Term 63 19 4 12 0 0 2 84 12 53
2017 Casual 54 36 0 0 0 0 11 100 0 11
2014 Indeterminate (permanent) 49 35 6 8 3 0 0 83 11 618
2014 Term 40 40 8 7 4 0 0 81 11 43

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 9 12 9 0 0 70 21 587
2020 Term 38 40 5 10 5 2 0 80 15 41
2019 Indeterminate (permanent) 35 31 11 12 11 0 0 66 23 528
2019 Term 30 32 11 18 4 5 0 65 23 44
2018 Indeterminate (permanent) 36 35 7 11 10 1 0 72 21 596
2018 Term 51 23 13 5 9 0 0 74 13 47
2017 Indeterminate (permanent) 32 32 11 13 10 0 1 65 23 612
2017 Term 41 25 17 8 8 0 0 67 16 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 36 30 11 13 9 0 0 67 22 619
2014 Term 47 29 11 10 2 0 0 76 12 43

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 9 7 3 0 0 80 10 585
2020 Term 55 32 5 5 3 0 0 88 8 41
2019 Indeterminate (permanent) 42 37 9 8 4 0 0 79 12 530
2019 Term 48 32 9 4 2 2 2 83 7 44
2018 Indeterminate (permanent) 36 42 9 8 4 0 0 78 12 599
2018 Term 56 29 10 0 4 0 0 86 4 48
2017 Indeterminate (permanent) 39 43 9 6 3 0 0 82 9 613
2017 Term 45 44 5 5 0 0 0 89 5 53
2017 Casual 47 36 9 9 0 0 0 82 9 11
2014 Indeterminate (permanent) 40 41 9 7 3 0 0 81 10 619
2014 Term 58 31 7 4 0 0 0 90 4 43

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 36 13 14 9 0 0 64 23 589
2020 Term 40 48 10 0 3 0 0 88 3 41
2019 Indeterminate (permanent) 28 32 12 16 12 0 0 61 28 530
2019 Term 27 46 7 4 13 2 0 75 18 44
2018 Indeterminate (permanent) 22 34 14 14 14 1 0 57 28 597
2018 Term 39 31 15 7 8 0 0 70 15 48
2017 Indeterminate (permanent) 23 33 15 14 15 0 0 56 28 613
2017 Term 29 39 15 8 8 0 0 68 16 53
2017 Casual 36 37 18 9 0 0 0 73 9 11
2014 Indeterminate (permanent) 20 37 15 14 14 0 0 57 28 619
2014 Term 36 36 11 11 6 0 0 72 17 43

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 44 9 10 3 0 0 78 13 586
2020 Term 24 49 15 12 0 0 0 73 12 41
2019 Indeterminate (permanent) 34 40 11 10 5 0 0 74 15 526
2019 Term 39 41 9 7 4 0 0 80 11 44
2018 Indeterminate (permanent) 31 42 10 10 7 0 0 73 17 598
2018 Term 38 38 11 9 2 2 0 78 11 47
2017 Indeterminate (permanent) 32 40 12 10 5 1 0 73 15 612
2017 Term 45 35 6 10 4 0 0 80 14 52
2017 Casual 47 27 18 9 0 0 0 73 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 37 6 5 2 0 0 87 7 585
2020 Term 47 43 8 3 0 0 0 90 3 41
2019 Indeterminate (permanent) 46 38 8 4 3 0 0 84 8 528
2019 Term 58 29 7 4 2 0 0 87 7 44
2018 Indeterminate (permanent) 47 36 10 4 3 1 0 83 7 597
2018 Term 54 33 9 4 0 0 0 87 4 48
2017 Indeterminate (permanent) 44 37 11 5 3 0 0 81 8 611
2017 Term 64 23 2 6 4 2 0 88 10 53
2017 Casual 64 36 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 42 38 11 6 3 1 0 80 9 619
2014 Term 44 52 0 0 2 2 0 98 2 43

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 13 10 9 0 0 68 19 586
2020 Term 46 42 5 5 2 0 0 88 7 41
2019 Indeterminate (permanent) 34 32 10 12 12 0 0 66 24 529
2019 Term 39 29 9 9 13 0 0 68 23 44
2018 Indeterminate (permanent) 30 33 13 13 11 0 0 63 24 598
2018 Term 38 44 4 4 8 2 0 83 13 48
2017 Indeterminate (permanent) 27 37 12 11 13 0 0 64 24 612
2017 Term 35 41 9 8 6 0 0 77 14 53
2017 Casual 56 27 9 9 0 0 0 82 9 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 32 8 3 1 0 0 88 4 585
2020 Term 58 27 15 0 0 0 0 85 0 41
2019 Indeterminate (permanent) 58 32 7 2 2 0 0 90 3 524
2019 Term 55 29 12 2 2 0 0 84 4 44
2018 Indeterminate (permanent) 54 35 7 2 1 0 0 89 3 595
2018 Term 60 36 2 2 0 0 0 95 2 47
2017 Indeterminate (permanent) 58 33 6 2 1 0 0 91 3 609
2017 Term 64 27 7 2 0 0 0 91 2 53
2017 Casual 64 18 9 9 0 0 0 82 9 11
2014 Indeterminate (permanent) 71 23 4 1 1 0 0 94 2 619
2014 Term 64 31 5 0 0 0 0 95 0 43

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 10 10 9 0 0 71 19 586
2020 Term 37 41 20 3 0 0 0 78 3 41
2019 Indeterminate (permanent) 33 33 9 15 9 0 0 66 24 529
2019 Term 28 41 14 13 4 0 0 69 18 44
2018 Indeterminate (permanent) 27 39 12 13 9 0 0 66 22 597
2018 Term 37 41 7 9 7 0 0 78 15 47
2017 Indeterminate (permanent) 28 38 12 12 9 0 0 67 21 608
2017 Term 32 38 15 7 8 0 0 70 16 53
2017 Casual 56 36 9 0 0 0 0 91 0 11
2014 Indeterminate (permanent) 21 41 11 14 13 0 0 62 27 618
2014 Term 21 42 16 14 5 2 0 65 19 43

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 36 16 9 6 0 0 70 15 588
2020 Term 44 25 17 9 5 0 0 68 14 41
2019 Indeterminate (permanent) 32 31 16 11 9 0 0 64 20 529
2019 Term 35 32 23 9 2 0 0 66 11 44
2018 Indeterminate (permanent) 30 33 18 12 8 0 0 63 20 594
2018 Term 27 44 13 10 4 0 2 72 15 48
2017 Indeterminate (permanent) 30 33 18 10 9 0 0 63 19 610
2017 Term 38 31 17 10 4 0 0 69 14 53
2017 Casual 45 26 18 0 0 0 11 80 0 11
2014 Indeterminate (permanent) 28 37 13 13 10 0 0 65 23 616
2014 Term 33 42 16 7 2 0 0 75 9 43

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 41 10 15 6 0 0 68 22 582
2020 Term 35 41 15 7 2 0 0 75 10 40
2019 Indeterminate (permanent) 24 40 11 16 9 0 0 64 25 523
2019 Term 29 46 12 10 5 0 0 74 14 42
2018 Indeterminate (permanent) 25 36 14 13 12 0 0 60 26 598
2018 Term 33 33 15 13 4 2 0 67 17 48
2017 Indeterminate (permanent) 25 38 13 13 10 0 0 64 23 609
2017 Term 38 47 4 6 6 0 0 84 12 53
2017 Casual 73 9 18 0 0 0 0 82 0 11
2014 Indeterminate (permanent) 26 39 12 13 10 0 0 65 23 618
2014 Term 42 36 16 4 2 0 0 78 6 43

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 40 9 7 2 0 0 82 9 589
2020 Term 60 27 10 3 0 0 0 88 3 41
2019 Indeterminate (permanent) 44 36 11 6 3 0 0 80 8 529
2019 Term 44 41 7 7 2 0 0 84 9 44
2018 Indeterminate (permanent) 40 39 11 6 4 0 0 80 10 597
2018 Term 54 34 8 2 2 0 0 88 4 48
2017 Indeterminate (permanent) 42 41 9 5 3 0 0 84 8 607
2017 Term 58 36 4 0 2 0 0 94 2 53
2017 Casual 56 36 0 0 9 0 0 91 9 11
2014 Indeterminate (permanent) 45 38 9 6 2 0 0 82 8 619
2014 Term 65 33 0 0 2 0 0 98 2 43

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 28 23 15 16 0 0 47 30 586
2020 Term 23 35 10 23 10 0 0 58 32 41
2019 Indeterminate (permanent) 19 30 22 12 15 0 0 50 28 524
2019 Term 15 35 16 13 21 0 0 50 34 43
2018 Indeterminate (permanent) 22 30 21 12 15 0 0 52 27 599
2018 Term 32 38 14 9 7 0 0 70 15 48
2017 Indeterminate (permanent) 20 35 20 14 10 0 1 56 24 613
2017 Term 32 24 22 16 6 0 0 56 22 53
2017 Casual 44 36 10 0 0 0 11 89 0 11
2014 Indeterminate (permanent) 24 32 19 13 12 0 0 56 25 619
2014 Term 26 42 14 9 8 0 0 68 18 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 17 34 28 12 1 1 41 24 584
2020 Term 6 8 32 40 10 2 2 52 15 41
2019 Indeterminate (permanent) 8 16 31 30 13 1 1 44 24 529
2019 Term 5 10 25 32 24 2 2 59 15 44
2018 Indeterminate (permanent) 6 17 29 30 14 1 2 46 24 596
2018 Term 2 14 24 33 23 0 4 58 17 48
2017 Indeterminate (permanent) 6 16 27 30 17 2 3 49 23 610
2017 Term 2 10 28 26 27 2 5 57 13 52
2017 Casual 0 9 18 18 45 0 11 70 10 11
2014 Indeterminate (permanent) 7 17 31 25 15 1 4 42 26 616
2014 Term 2 12 34 26 18 2 5 48 15 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 11 25 32 23 2 2 57 17 584
2020 Term 5 14 22 35 22 2 0 59 19 41
2019 Indeterminate (permanent) 11 17 26 25 18 1 1 44 29 527
2019 Term 9 11 20 18 39 2 0 58 21 44
2018 Indeterminate (permanent) 8 19 25 27 16 2 2 45 29 596
2018 Term 6 8 27 28 28 2 0 57 15 48
2017 Indeterminate (permanent) 6 12 23 28 24 3 3 56 19 610
2017 Term 0 14 25 23 26 6 5 56 16 52
2017 Casual 0 0 18 0 63 0 19 78 0 11
2014 Indeterminate (permanent) 9 12 24 29 20 2 3 52 22 618
2014 Term 2 13 27 27 25 2 5 55 16 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 16 32 29 13 2 2 44 23 586
2020 Term 7 10 35 28 15 2 2 45 18 40
2019 Indeterminate (permanent) 10 17 28 27 17 1 1 44 27 528
2019 Term 2 9 20 30 34 2 2 67 12 44
2018 Indeterminate (permanent) 10 15 32 24 15 2 3 40 26 595
2018 Term 6 15 19 28 21 2 8 55 23 48
2017 Indeterminate (permanent) 8 17 30 25 15 2 3 42 26 611
2017 Term 8 4 34 19 19 8 7 45 15 52
2017 Casual 0 0 27 8 37 9 19 63 0 11
2014 Indeterminate (permanent) 15 20 29 20 12 0 3 33 37 616
2014 Term 11 14 23 25 19 0 7 48 27 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 12 36 33 13 1 1 47 16 580
2020 Term 2 0 37 35 19 5 2 58 3 41
2019 Indeterminate (permanent) 5 11 37 32 14 0 1 46 16 524
2019 Term 7 7 22 27 30 2 5 62 15 44
2018 Indeterminate (permanent) 4 10 33 37 13 1 3 52 15 592
2018 Term 4 11 21 37 23 0 4 63 15 48
2017 Indeterminate (permanent) 4 12 29 34 18 1 2 54 16 607
2017 Term 0 13 24 23 34 0 6 61 13 51
2017 Casual 0 0 19 18 44 0 20 77 0 11
2014 Indeterminate (permanent) 3 12 29 36 17 0 3 55 15 616
2014 Term 0 2 38 40 18 0 2 59 2 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 23 28 18 10 1 1 28 43 585
2020 Term 12 20 32 15 12 5 2 30 35 40
2019 Indeterminate (permanent) 25 24 26 13 9 1 1 22 51 526
2019 Term 27 22 9 16 21 2 2 39 51 44
2018 Indeterminate (permanent) 25 24 28 13 8 1 1 22 50 595
2018 Term 13 24 27 12 19 4 2 32 39 48
2017 Indeterminate (permanent) 15 22 29 20 10 1 3 30 40 609
2017 Term 10 12 21 22 22 4 9 51 25 53
2017 Casual 0 0 18 27 45 0 11 80 0 11
2014 Indeterminate (permanent) 18 23 29 17 10 1 2 28 42 617
2014 Term 6 25 32 21 9 5 2 32 34 42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 15 26 29 16 3 2 47 25 585
2020 Term 17 9 22 17 20 12 2 43 31 41
2019 Indeterminate (permanent) 20 19 26 18 14 1 3 33 40 526
2019 Term 21 13 15 18 23 5 5 45 38 44
2018 Indeterminate (permanent) 16 20 25 23 13 1 2 38 37 595
2018 Term 15 9 23 17 29 2 6 49 26 48
2017 Indeterminate (permanent) 10 15 28 25 14 3 4 42 27 610
2017 Term 8 10 25 24 19 6 9 50 21 52
2017 Casual 0 9 18 9 36 18 11 63 12 11
2014 Indeterminate (permanent) 10 13 21 30 18 3 5 52 25 615
2014 Term 9 11 36 26 12 2 5 40 21 42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 18 35 22 13 2 2 37 27 583
2020 Term 7 7 42 17 24 2 0 43 15 41
2019 Indeterminate (permanent) 11 19 33 20 14 1 1 35 31 528
2019 Term 2 11 27 18 29 5 7 54 15 44
2018 Indeterminate (permanent) 12 20 32 19 12 2 3 33 33 595
2018 Term 6 11 31 26 19 2 6 49 18 48
2017 Indeterminate (permanent) 9 19 36 18 12 3 4 33 29 611
2017 Term 6 8 37 16 18 8 7 40 17 52
2017 Casual 9 9 9 17 28 9 19 63 25 11
2014 Indeterminate (permanent) 16 21 30 18 10 1 3 30 39 618
2014 Term 9 7 48 23 6 2 5 32 17 42

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 25 42 15 7 1 0 23 35 586
2020 Term 12 21 34 25 7 2 0 33 33 40
2019 Indeterminate (permanent) 14 26 33 18 9 0 1 27 40 529
2019 Term 9 20 38 9 16 2 5 28 32 44
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 27 19 13 11 7 2 54 26 588
2020 Term 20 26 20 8 5 18 5 58 16 40
2019 Indeterminate (permanent) 22 26 18 14 14 5 1 51 30 528
2019 Term 26 14 16 14 14 13 2 48 33 43
2018 Indeterminate (permanent) 16 29 18 17 14 5 2 48 33 596
2018 Term 13 35 22 7 12 10 2 54 21 48
2017 Indeterminate (permanent) 19 26 16 17 16 3 3 48 35 613
2017 Term 35 25 6 16 8 6 5 67 27 53
2017 Casual 35 9 0 18 0 9 29 71 29 11
2014 Indeterminate (permanent) 22 28 14 15 15 2 3 53 32 617
2014 Term 20 38 12 15 8 6 0 62 25 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 26 10 11 11 2 0 67 23 587
2020 Term 42 31 5 13 4 5 0 77 18 41
2019 Indeterminate (permanent) 34 28 8 16 12 2 0 63 28 529
2019 Term 33 41 7 9 10 0 0 74 19 43
2018 Indeterminate (permanent) 30 31 8 16 14 1 0 62 31 596
2018 Term 39 30 7 12 12 0 0 69 25 48
2017 Indeterminate (permanent) 32 28 11 15 13 1 1 61 28 613
2017 Term 43 37 6 4 8 2 0 82 12 53
2017 Casual 64 9 9 9 0 9 0 80 10 11
2014 Indeterminate (permanent) 32 30 9 13 14 1 0 63 27 619
2014 Term 27 39 12 11 9 2 0 68 20 42

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 33 7 9 5 1 0 78 15 586
2020 Term 61 32 4 0 2 0 0 93 2 41
2019 Indeterminate (permanent) 42 32 8 11 7 0 0 74 17 525
2019 Term 51 25 10 10 4 0 0 76 14 43
2018 Indeterminate (permanent) 37 37 9 11 6 0 0 74 17 595
2018 Term 52 23 13 7 6 0 0 74 13 48
2017 Indeterminate (permanent) 35 37 9 11 7 1 0 73 18 612
2017 Term 46 39 4 3 8 0 0 85 11 53
2017 Casual 73 18 0 0 9 0 0 91 9 11
2014 Indeterminate (permanent) 34 39 9 13 5 0 0 73 18 619
2014 Term 45 42 5 4 4 0 0 87 8 43

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 13 7 4 2 0 76 11 583
2020 Term 48 43 2 0 4 2 0 93 5 41
2019 Indeterminate (permanent) 40 35 11 8 5 1 0 75 13 527
2019 Term 40 37 12 4 7 0 0 77 12 43
2018 Indeterminate (permanent) 35 40 11 8 5 1 0 76 13 596
2018 Term 40 37 13 2 4 2 2 80 6 48

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 23 12 6 8 5 2 72 15 587
2020 Term 44 30 11 7 0 4 3 80 8 41
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 24 17 5 4 1 3 73 9 587
2020 Term 55 25 7 5 0 2 5 87 6 41
2019 Indeterminate (permanent) 42 25 18 6 4 1 4 70 11 529
2019 Term 52 15 16 2 7 0 7 73 10 44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 10 10 8 1 0 72 18 583
2020 Term 40 29 15 5 5 2 2 73 11 41
2019 Indeterminate (permanent) 37 33 11 11 8 0 0 70 19 530
2019 Term 41 34 2 16 7 0 0 75 23 44
2018 Indeterminate (permanent) 35 33 13 12 7 0 0 68 19 599
2018 Term 41 22 17 11 8 0 0 63 19 48
2017 Indeterminate (permanent) 32 34 11 11 11 0 0 67 22 609
2017 Term 37 38 13 2 8 2 0 76 10 53
2017 Casual 53 38 9 0 0 0 0 91 0 11
2014 Indeterminate (permanent) 37 33 10 10 9 1 0 71 19 619
2014 Term 45 25 14 11 4 2 0 71 15 43

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 22 16 6 6 2 1 72 12 582
2020 Term 53 25 7 5 3 2 4 84 8 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 28 11 10 7 1 1 72 17 589
2020 Term 44 26 10 8 5 4 3 75 14 41
2019 Indeterminate (permanent) 39 30 11 11 8 0 1 70 19 527
2019 Term 44 27 4 9 11 5 0 74 21 44
2018 Indeterminate (permanent) 41 28 12 12 7 1 0 70 19 597
2018 Term 47 31 15 4 2 0 0 79 6 48
2017 Indeterminate (permanent) 37 30 11 11 9 1 0 68 20 611
2017 Term 53 29 8 4 6 0 0 82 10 53
2017 Casual 64 26 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 37 30 10 11 10 1 1 69 21 618
2014 Term 51 27 14 4 2 2 0 80 6 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 589
2020 Term 34 66 41

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 17 7 3 1 2 9 88 5 588
2020 Term 51 23 5 5 0 7 9 88 6 41

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 25 9 7 4 1 1 79 12 588
2020 Term 45 22 15 5 7 0 5 71 13 41
2019 Indeterminate (permanent) 47 28 9 8 8 0 0 75 15 530
2019 Term 51 29 7 5 9 0 0 80 13 44
2018 Indeterminate (permanent) 48 27 11 7 7 0 0 74 14 596
2018 Term 49 36 8 2 4 0 0 85 6 48
2017 Indeterminate (permanent) 47 25 11 8 9 0 0 72 17 612
2017 Term 59 17 8 8 8 0 0 76 16 53
2017 Casual 100 0 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 49 27 10 7 7 0 0 76 14 619
2014 Term 47 43 2 5 2 2 0 91 6 43
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 28 11 7 8 4 0 73 15 587
2020 Term 54 17 15 3 4 7 0 77 7 41
2019 Indeterminate (permanent) 37 30 12 9 8 4 0 69 18 530
2019 Term 60 22 7 9 2 0 0 82 11 44
2018 Indeterminate (permanent) 37 28 16 8 7 5 0 68 16 598
2018 Term 54 22 14 2 6 2 0 77 9 48
2017 Indeterminate (permanent) 36 31 13 7 7 5 0 71 15 613
2017 Term 58 25 9 4 4 0 0 83 8 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 39 28 14 8 6 4 0 70 15 619
2014 Term 57 36 5 0 0 2 0 95 0 43

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 29 14 9 9 2 0 67 19 588
2020 Term 51 29 10 0 5 5 0 84 5 39
2019 Indeterminate (permanent) 32 31 13 12 12 1 0 63 24 530
2019 Term 45 23 11 12 9 0 0 68 21 43
2018 Indeterminate (permanent) 29 31 15 12 12 1 0 61 24 594
2018 Term 39 40 6 4 10 0 0 79 14 48
2017 Indeterminate (permanent) 31 31 13 13 12 1 0 62 25 612
2017 Term 50 23 10 10 6 2 0 74 16 53
2017 Casual 91 9 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 30 30 14 13 11 1 0 61 24 619
2014 Term 44 41 7 5 0 2 0 87 6 43

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 31 16 13 9 2 0 60 24 586
2020 Term 45 28 7 8 5 7 0 78 13 40
2019 Indeterminate (permanent) 23 30 15 15 13 3 0 55 29 529
2019 Term 40 23 13 16 2 7 0 67 19 44
2018 Indeterminate (permanent) 21 28 18 16 14 3 0 50 31 594
2018 Term 33 33 17 2 11 4 0 69 13 48
2017 Indeterminate (permanent) 20 30 17 15 13 4 0 52 30 612
2017 Term 37 22 15 7 12 6 0 63 21 53
2017 Casual 73 18 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 20 28 16 18 13 4 0 51 33 617
2014 Term 33 32 9 17 0 9 0 71 19 43

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 32 12 16 11 1 0 60 27 588
2020 Term 37 25 18 18 3 0 0 62 20 40
2019 Indeterminate (permanent) 19 30 15 16 16 2 0 51 33 530
2019 Term 40 25 13 7 15 0 0 65 22 44
2018 Indeterminate (permanent) 17 29 16 19 18 1 0 47 37 598
2018 Term 33 29 13 10 13 2 0 63 23 48
2017 Indeterminate (permanent) 16 31 13 21 16 2 0 48 38 609
2017 Term 37 25 13 15 8 2 0 64 23 52
2017 Casual 46 44 0 0 0 10 0 100 0 11
2014 Indeterminate (permanent) 17 31 17 17 15 3 0 49 33 618
2014 Term 24 36 11 19 0 9 0 66 21 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 15 9 6 10 14 8 68 20 589
2020 Term 45 14 18 5 3 8 7 70 9 41
2019 Indeterminate (permanent) 42 13 9 6 11 13 6 68 21 529
2019 Term 32 14 7 2 13 25 7 67 22 44
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 41 16 8 5 1 0 71 13 589
2020 Term 38 38 15 2 3 5 0 80 5 41
2019 Indeterminate (permanent) 26 39 16 9 8 1 0 66 17 526
2019 Term 48 30 16 4 2 0 0 78 7 44
2018 Indeterminate (permanent) 21 40 20 11 7 1 0 62 17 598
2018 Term 33 46 11 4 4 2 0 80 9 48
2017 Indeterminate (permanent) 23 37 21 10 8 1 0 61 18 609
2017 Term 40 33 17 10 0 0 0 73 10 53
2017 Casual 53 17 9 0 0 10 11 89 0 11
2014 Indeterminate (permanent) 24 40 19 8 6 3 0 66 15 619
2014 Term 40 36 13 8 0 2 0 78 9 43

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 38 18 16 10 1 0 56 26 584
2020 Term 30 30 21 3 7 9 0 66 11 40
2019 Indeterminate (permanent) 13 31 22 18 14 3 0 45 33 524
2019 Term 25 32 14 16 9 4 0 60 26 44

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 33 12 7 7 2 0 74 14 587
2020 Term 38 35 15 5 5 2 0 75 10 41
2019 Indeterminate (permanent) 36 34 11 9 8 1 0 71 18 528
2019 Term 59 20 7 7 5 2 0 81 12 44
2018 Indeterminate (permanent) 36 35 11 9 7 1 0 72 17 595
2018 Term 39 38 9 4 2 6 2 84 6 48
2017 Indeterminate (permanent) 40 32 11 8 5 2 1 75 14 610
2017 Term 51 35 2 2 4 4 2 92 6 53
2017 Casual 64 36 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 48 32 8 7 3 2 0 82 10 619
2014 Term 63 26 2 8 0 0 0 89 8 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 32 16 6 6 1 0 72 11 584
2020 Term 37 51 7 2 0 2 0 90 2 40
2019 Indeterminate (permanent) 35 31 17 8 8 0 0 67 16 523
2019 Term 46 27 16 7 4 0 0 73 11 44
2018 Indeterminate (permanent) 30 35 22 8 7 0 0 64 14 597
2018 Term 43 32 9 8 4 4 0 79 12 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 22 15 15 17 9 2 47 36 586
2020 Term 14 27 18 5 17 15 5 51 27 41
2019 Indeterminate (permanent) 18 21 15 16 21 9 1 43 41 527
2019 Term 27 9 14 16 14 18 2 45 37 43
2018 Indeterminate (permanent) 15 22 16 19 20 7 1 40 43 593
2018 Term 21 15 18 11 14 19 2 45 32 47
2017 Indeterminate (permanent) 14 19 14 19 20 12 2 39 45 611
2017 Term 22 25 15 10 10 15 3 57 24 53
2017 Casual 44 0 9 0 0 38 9 83 0 11
2014 Indeterminate (permanent) 16 20 14 19 19 10 2 41 43 619
2014 Term 11 28 14 22 7 16 2 48 35 43

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 32 15 16 14 2 1 54 31 582
2020 Term 33 45 0 10 8 2 2 82 18 41
2019 Indeterminate (permanent) 19 27 16 18 19 1 0 47 37 528
2019 Term 36 25 12 13 14 0 0 61 27 44
2018 Indeterminate (permanent) 16 26 18 20 18 2 0 43 39 600
2018 Term 41 28 8 13 10 0 0 69 23 48
2017 Indeterminate (permanent) 17 29 14 18 19 2 0 48 38 612
2017 Term 45 28 13 8 4 2 0 74 12 53
2017 Casual 29 44 0 0 0 27 0 100 0 11
2014 Indeterminate (permanent) 17 32 16 18 16 2 0 50 34 618
2014 Term 25 35 8 20 9 2 0 62 30 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 27 12 16 23 2 2 47 40 586
2020 Term 27 27 22 7 8 7 2 59 16 41
2019 Indeterminate (permanent) 17 22 12 18 28 1 2 40 48 530
2019 Term 32 25 20 4 11 2 5 61 17 44
2018 Indeterminate (permanent) 13 21 12 20 31 1 2 35 53 598
2018 Term 25 23 17 11 17 2 6 52 30 48
2017 Indeterminate (permanent) 15 22 13 16 31 2 1 38 48 613
2017 Term 33 28 9 13 12 0 5 64 26 53
2017 Casual 18 9 8 9 9 27 20 50 34 11
2014 Indeterminate (permanent) 13 18 15 18 30 2 4 33 51 617
2014 Term 27 32 7 17 11 6 0 63 30 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 24 14 8 6 2 3 71 14 589
2020 Term 42 29 15 2 5 0 7 76 8 41
2019 Indeterminate (permanent) 50 21 14 6 5 2 3 74 11 527
2019 Term 44 22 15 2 7 5 5 73 10 44

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 22 16 8 5 2 2 70 14 588
2020 Term 55 20 12 4 5 0 4 78 10 41
2019 Indeterminate (permanent) 36 26 17 8 10 1 2 64 18 528
2019 Term 41 18 32 0 5 2 2 62 5 44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 9 6 3 3 4 4 87 7 587
2020 Term 81 3 7 0 2 2 4 90 2 41
2019 Indeterminate (permanent) 72 9 4 4 3 5 3 88 8 526
2019 Term 88 2 2 0 0 5 2 98 0 44

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 10 5 2 2 1 5 90 4 587
2020 Term 70 5 12 5 0 0 9 82 5 41
2019 Indeterminate (permanent) 77 6 2 1 2 2 8 93 4 523
2019 Term 80 4 0 0 2 5 9 97 3 44

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 39 16 11 6 3 0 66 17 588
2020 Term 29 43 12 5 7 4 0 75 12 41
2019 Indeterminate (permanent) 21 38 16 15 7 2 0 61 23 530
2019 Term 17 38 25 7 7 7 0 59 15 44
2018 Indeterminate (permanent) 19 33 22 13 10 3 0 53 24 596
2018 Term 16 43 15 16 4 4 2 62 22 48
2017 Indeterminate (permanent) 18 34 19 13 12 4 0 54 26 612
2017 Term 30 31 27 5 6 0 0 61 12 53
2017 Casual 55 9 18 9 0 10 0 70 10 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 39 12 9 5 2 0 73 15 588
2020 Term 38 48 10 2 2 0 0 86 5 41
2019 Indeterminate (permanent) 31 37 14 8 9 2 0 69 17 527
2019 Term 31 37 14 5 7 7 0 73 12 43
2018 Indeterminate (permanent) 33 37 14 8 7 2 0 71 15 596
2018 Term 41 38 11 2 6 2 0 80 9 48
2017 Indeterminate (permanent) 30 39 13 9 5 2 0 71 15 613
2017 Term 46 38 4 4 4 4 0 87 8 53
2017 Casual 82 18 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 37 36 13 6 5 3 0 75 11 619
2014 Term 46 31 16 7 0 0 0 77 7 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 14 5 6 3 0 74 12 587
2020 Term 45 37 10 5 0 2 0 85 5 41
2019 Indeterminate (permanent) 38 31 15 5 7 4 0 72 12 526
2019 Term 53 20 13 7 4 2 0 75 11 44
2018 Indeterminate (permanent) 32 34 17 6 6 5 0 69 13 598
2018 Term 33 34 13 11 4 6 0 71 16 48
2017 Indeterminate (permanent) 31 31 19 5 7 7 0 67 13 613
2017 Term 41 28 12 4 10 4 2 73 15 53
2017 Casual 63 18 0 0 0 20 0 100 0 11
2014 Indeterminate (permanent) 39 31 17 4 3 5 0 74 8 618
2014 Term 38 35 13 7 0 7 0 78 8 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 33 17 4 5 5 0 72 10 586
2020 Term 36 40 8 10 0 2 5 81 11 41

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 27 10 7 8 3 1 74 15 589
2020 Term 46 31 5 4 5 7 3 84 10 41

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 8 8 3 0 0 81 11 587
2020 Term 68 27 2 2 0 0 0 95 2 41
2019 Indeterminate (permanent) 46 33 7 8 6 0 0 78 14 528
2019 Term 55 27 5 9 4 0 0 82 13 44
2018 Indeterminate (permanent) 43 37 8 6 6 0 0 79 12 597
2018 Term 57 33 4 4 2 0 0 89 6 48
2017 Indeterminate (permanent) 43 36 8 6 6 0 0 80 12 612
2017 Term 56 30 2 4 6 2 0 88 10 53
2017 Casual 73 27 0 0 0 0 0 100 0 11
2014 Indeterminate (permanent) 48 34 7 5 6 0 0 82 11 617
2014 Term 50 45 2 0 4 0 0 95 4 43

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 31 14 9 8 0 0 69 16 588
2020 Term 57 25 8 5 5 0 0 83 10 41
2019 Indeterminate (permanent) 33 29 15 13 10 1 0 62 23 528
2019 Term 44 27 12 11 7 0 0 71 18 44
2018 Indeterminate (permanent) 28 35 16 10 10 0 0 64 20 597
2018 Term 41 35 11 6 8 0 0 75 14 48
2017 Indeterminate (permanent) 31 33 16 9 9 1 0 65 18 613
2017 Term 46 32 8 10 4 0 0 78 14 52
2017 Casual 82 9 0 9 0 0 0 91 9 11
2014 Indeterminate (permanent) 31 34 13 14 7 1 0 66 21 617
2014 Term 41 46 7 6 0 0 0 87 6 43

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 13 8 7 0 0 72 15 584
2020 Term 55 28 7 7 3 0 0 83 10 41
2019 Indeterminate (permanent) 31 33 14 12 10 0 0 64 22 529
2019 Term 46 24 12 9 9 0 0 71 18 44
2018 Indeterminate (permanent) 28 36 14 13 10 0 0 64 22 594
2018 Term 43 38 9 4 6 0 0 81 11 48
2017 Indeterminate (permanent) 32 35 14 10 10 1 0 67 19 613
2017 Term 51 26 11 10 2 0 0 76 12 52
2017 Casual 82 9 0 9 0 0 0 91 9 11
2014 Indeterminate (permanent) 31 34 13 13 8 0 0 65 21 618
2014 Term 46 46 0 8 0 0 0 92 8 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 23 15 11 8 3 0 64 20 588
2020 Term 48 20 20 0 5 7 0 73 5 41
2019 Indeterminate (permanent) 35 22 16 13 11 3 1 58 25 530
2019 Term 41 18 23 7 7 4 0 63 14 44
2018 Indeterminate (permanent) 29 27 16 14 10 3 1 58 25 599
2018 Term 38 28 13 13 6 2 0 67 19 48
2017 Indeterminate (permanent) 32 25 17 11 11 5 1 60 23 612
2017 Term 44 27 14 8 4 3 0 73 13 52
2017 Casual 45 18 0 0 9 9 20 88 12 11
2014 Indeterminate (permanent) 36 24 13 12 10 4 1 63 23 618
2014 Term 53 22 13 2 5 5 0 79 8 43
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 17 47 36 588
2020 Term 7 62 31 41
2019 Indeterminate (permanent) 18 39 43 528
2019 Term 23 50 27 44
2018 Indeterminate (permanent) 19 38 42 598
2018 Term 12 44 44 48
2017 Indeterminate (permanent) 19 46 34 612
2017 Term 15 56 29 53
2017 Casual 36 47 17 11
2014 Indeterminate (permanent) 17 49 34 617
2014 Term 25 60 16 43

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 20 16 50 9 0 5 104
2019 Indeterminate (permanent) 11 13 51 14 0 10 99
2017 Indeterminate (permanent) 10 10 42 25 1 13 119
2014 Indeterminate (permanent) 18 9 44 22 9999 8 111
2014 Term 0 9 9 50 9999 32 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 589
2019 Indeterminate (permanent) 16 84 529
2019 Term 21 79 44
2018 Indeterminate (permanent) 17 83 597
2018 Term 11 89 48

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 15 17 11 10 25 7 43 32 587
2020 Term 14 17 15 3 2 47 3 61 10 41
2019 Indeterminate (permanent) 15 14 17 11 15 24 4 40 36 528
2019 Term 14 7 18 2 13 38 7 38 29 44
2018 Indeterminate (permanent) 13 17 19 11 13 22 4 41 32 592
2018 Term 12 15 16 13 8 26 10 43 32 47
2017 Indeterminate (permanent) 13 17 18 10 12 24 7 43 31 613
2017 Term 19 11 12 8 4 27 18 56 23 53
2017 Casual 0 18 17 0 0 46 19 50 0 11
2014 Indeterminate (permanent) 13 16 20 9 10 28 4 42 29 618
2014 Term 4 16 20 7 2 42 9 42 18 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 30 15 9 8 7 1 65 19 585
2020 Term 28 32 17 5 2 15 0 71 9 41
2019 Indeterminate (permanent) 27 28 17 11 9 7 1 60 22 530
2019 Term 32 25 14 9 7 13 0 66 18 44
2018 Indeterminate (permanent) 26 28 18 12 8 7 1 59 21 596
2018 Term 38 26 16 9 4 7 2 70 13 47
2017 Indeterminate (permanent) 24 36 18 7 8 7 0 65 15 613
2017 Term 44 25 13 6 2 4 5 77 9 53
2017 Casual 28 36 0 0 0 36 0 100 0 11
2014 Indeterminate (permanent) 22 25 21 8 8 14 1 55 19 617
2014 Term 18 31 20 9 2 19 2 61 14 43
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 587
2019 Indeterminate (permanent) 9 91 528
2018 Indeterminate (permanent) 9 91 597

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 52

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 81 19 52

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 52

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 52

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 52

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 52

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 29 71 52

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 52

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 52

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 52

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 52

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 52

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 52

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 52

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 52

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 52

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 52

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 64 36 52

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 14 17 6 8 32 7 49 24 587
2020 Term 19 17 14 3 0 47 0 68 5 41
2019 Indeterminate (permanent) 17 12 20 5 9 30 7 46 22 528
2019 Term 16 4 18 0 2 52 7 51 5 44
2018 Indeterminate (permanent) 15 15 23 5 8 28 6 46 19 595
2018 Term 17 13 19 8 2 32 10 50 18 48
2017 Indeterminate (permanent) 14 13 22 4 5 32 9 47 16 611
2017 Term 10 18 10 0 10 41 11 59 21 53
2017 Casual 9 9 17 0 0 56 9 50 0 11
2014 Indeterminate (permanent) 12 13 24 4 4 37 6 44 14 618
2014 Term 11 15 17 0 0 51 5 60 0 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 27 17 6 7 9 1 67 14 585
2020 Term 39 29 15 8 3 7 0 73 11 41
2019 Indeterminate (permanent) 33 26 16 7 6 9 1 67 15 529
2019 Term 44 12 18 0 2 23 2 73 3 44
2018 Indeterminate (permanent) 29 28 20 5 6 10 1 65 13 597
2018 Term 37 30 8 11 0 13 2 78 13 48
2017 Indeterminate (permanent) 27 31 20 4 5 12 2 66 11 608
2017 Term 44 29 6 0 8 10 4 84 9 53
2017 Casual 44 18 0 0 0 38 0 100 0 11
2014 Indeterminate (permanent) 26 26 20 4 4 18 1 65 10 617
2014 Term 36 31 8 0 0 23 2 89 0 43

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 14 0 6 68 13 0 16 84 15
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 28 21 15 11 0 1 53 26 587
2020 Term 38 32 3 17 8 0 2 72 26 41

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 27 20 10 7 1 0 62 18 585
2020 Term 34 27 20 12 5 0 2 62 17 41
2019 Indeterminate (permanent) 20 25 25 15 14 0 1 46 29 530
2019 Term 17 31 11 18 23 0 0 47 41 43
2018 Indeterminate (permanent) 17 22 22 18 19 0 2 40 38 600
2018 Term 14 25 24 15 22 0 0 39 37 48
2017 Indeterminate (permanent) 21 23 21 17 14 0 3 46 32 610
2017 Term 13 19 12 24 32 0 0 32 56 53
2017 Casual 8 44 18 11 19 0 0 53 29 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 16 27 25 22 0 0 26 47 588
2020 Term 16 10 37 22 12 0 2 27 35 41
2019 Indeterminate (permanent) 9 18 27 21 25 0 0 27 46 529
2019 Term 15 16 20 18 31 0 0 31 49 44
2018 Indeterminate (permanent) 10 18 31 17 23 0 1 28 41 600
2018 Term 20 18 30 17 15 0 0 38 32 48
2017 Indeterminate (permanent) 8 21 27 24 19 0 1 29 44 612
2017 Term 19 13 34 22 12 0 0 32 34 53
2017 Casual 28 35 28 9 0 0 0 64 9 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 30 25 15 8 0 1 52 23 586
2020 Term 38 30 20 7 0 0 5 72 7 41
2019 Indeterminate (permanent) 22 33 23 12 9 1 1 55 21 526
2019 Term 34 25 20 14 7 0 0 59 21 43
2018 Indeterminate (permanent) 19 35 26 12 6 0 2 55 18 596
2018 Term 30 36 22 8 4 0 0 66 12 48
2017 Indeterminate (permanent) 21 32 25 10 7 1 3 56 18 607
2017 Term 40 24 13 12 10 0 2 65 22 53
2017 Casual 46 28 27 0 0 0 0 73 0 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 21 22 20 23 1 0 34 44 585
2020 Term 10 23 27 20 16 2 2 34 38 41
2019 Indeterminate (permanent) 11 19 18 21 31 0 0 30 52 527
2019 Term 17 20 7 22 29 5 0 39 54 44
2018 Indeterminate (permanent) 12 20 21 18 27 0 2 33 46 597
2018 Term 22 25 21 13 17 2 0 48 31 48
2017 Indeterminate (permanent) 13 22 24 17 22 1 1 36 40 610
2017 Term 19 21 26 15 14 2 2 42 30 53
2017 Casual 18 35 28 0 0 0 19 66 0 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 25 20 15 15 0 1 50 30 586
2020 Term 23 27 17 18 13 0 2 51 31 41
2019 Indeterminate (permanent) 27 22 20 11 16 0 3 51 28 530
2019 Term 31 16 15 15 20 2 0 48 36 44
2018 Indeterminate (permanent) 28 20 20 11 16 0 5 51 28 595
2018 Term 39 21 20 5 11 0 4 63 16 47
2017 Indeterminate (permanent) 25 24 19 12 13 1 7 53 27 611
2017 Term 28 15 18 13 16 2 7 48 32 53
2017 Casual 35 36 10 0 0 9 11 88 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 22 25 17 17 0 0 41 34 586
2020 Term 18 32 20 17 10 0 2 51 28 41
2019 Indeterminate (permanent) 19 27 22 13 19 0 0 46 32 529
2019 Term 31 18 15 18 18 0 0 49 35 44
2018 Indeterminate (permanent) 19 24 24 15 16 0 1 44 32 598
2018 Term 31 15 31 10 11 2 0 46 22 48
2017 Indeterminate (permanent) 19 27 25 16 12 0 0 47 28 609
2017 Term 29 25 20 16 10 0 0 54 26 52
2017 Casual 46 27 19 9 0 0 0 72 9 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 22 20 13 11 0 7 52 26 586
2020 Term 34 20 14 15 7 0 10 60 25 41

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 23 7 4 1 1 66 11 587
2020 Term 51 26 10 7 3 0 3 80 10 39
2019 Indeterminate (permanent) 26 35 20 10 8 0 0 62 18 525
2019 Term 45 22 23 4 4 0 0 68 9 43
2018 Indeterminate (permanent) 26 30 22 14 7 1 1 57 21 598
2018 Term 48 26 18 2 4 0 2 75 7 47
2017 Indeterminate (permanent) 27 30 22 11 7 0 2 58 19 608
2017 Term 42 27 14 6 10 0 0 69 16 52
2017 Casual 56 35 0 9 0 0 0 91 9 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 34 20 10 5 1 1 64 15 587
2020 Term 51 30 12 5 2 0 0 81 7 41
2019 Indeterminate (permanent) 32 31 20 10 6 0 1 64 16 526
2019 Term 56 26 9 2 7 0 0 82 9 43
2018 Indeterminate (permanent) 31 34 20 9 5 0 1 66 14 595
2018 Term 44 32 16 6 2 0 0 76 8 47
2017 Indeterminate (permanent) 33 35 17 9 5 1 1 69 13 609
2017 Term 55 19 16 2 4 2 2 77 6 52
2017 Casual 54 18 9 9 0 0 11 80 10 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 17 7 4 0 0 72 12 586
2020 Term 37 35 16 12 0 0 0 72 12 41
2019 Indeterminate (permanent) 38 30 19 8 5 0 0 68 13 525
2019 Term 54 21 14 7 4 0 0 75 12 43
2018 Indeterminate (permanent) 36 32 19 7 5 0 1 69 12 596
2018 Term 50 22 15 11 2 0 0 72 13 46
2017 Indeterminate (permanent) 40 32 13 7 6 0 1 73 13 608
2017 Term 57 15 14 6 8 0 0 72 14 52
2017 Casual 37 45 9 9 0 0 0 82 9 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 26 14 11 7 0 0 68 18 586
2020 Term 50 28 17 4 0 0 0 78 4 41
2019 Indeterminate (permanent) 39 25 17 7 11 0 0 64 18 523
2019 Term 46 26 11 7 9 0 0 72 16 42

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 28 26 14 8 0 0 51 22 587
2020 Term 30 25 17 18 10 0 0 55 27 41

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 30 21 13 11 0 0 54 24 585
2020 Term 35 30 20 12 3 0 0 65 15 41
2019 Indeterminate (permanent) 35 28 20 8 7 1 0 64 16 524
2019 Term 47 26 18 2 4 0 2 75 7 43
2018 Indeterminate (permanent) 32 28 23 9 5 1 2 61 15 593
2018 Term 38 36 17 4 0 0 4 78 5 47
2017 Indeterminate (permanent) 30 36 20 9 4 0 1 67 13 608
2017 Term 62 14 12 10 2 0 0 75 12 52
2017 Casual 56 18 18 9 0 0 0 73 9 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 29 22 8 6 0 0 64 14 586
2020 Term 51 22 20 5 0 0 2 75 5 41
2019 Indeterminate (permanent) 49 25 15 6 4 0 1 75 10 525
2019 Term 63 21 13 0 0 0 2 86 0 43
2018 Indeterminate (permanent) 50 23 15 5 5 1 1 75 10 594
2018 Term 51 27 15 4 0 0 2 80 5 47
2017 Indeterminate (permanent) 52 25 12 7 4 0 1 77 11 611
2017 Term 63 19 12 3 2 0 0 82 5 53
2017 Casual 72 18 0 0 0 0 11 100 0 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 31 25 13 9 0 0 52 22 587
2020 Term 28 22 35 9 5 0 0 50 14 41

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 16 9 3 3 0 3 84 7 587
2020 Term 68 19 5 0 3 3 2 92 3 41
2019 Indeterminate (permanent) 70 12 6 2 2 1 6 88 5 526
2019 Term 86 5 5 2 0 0 2 93 2 42
2018 Indeterminate (permanent) 68 14 7 2 2 1 6 87 5 597
2018 Term 78 13 7 2 0 0 0 91 2 46

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 13 6 2 5 1 1 87 7 584
2020 Term 86 7 3 0 2 0 2 95 2 41
2019 Indeterminate (permanent) 68 12 8 5 6 0 1 81 11 529
2019 Term 75 12 4 4 0 5 0 91 5 44
2018 Indeterminate (permanent) 65 14 7 7 4 1 3 82 11 596
2018 Term 76 7 7 6 4 0 0 83 10 47
2017 Indeterminate (permanent) 67 14 6 5 4 1 2 84 10 612
2017 Term 73 10 7 2 4 0 4 86 6 53
2017 Casual 91 0 9 0 0 0 0 91 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 25 10 4 3 0 1 83 7 585
2020 Term 85 5 3 5 2 0 0 90 7 41
2019 Indeterminate (permanent) 49 28 15 4 4 0 1 78 8 529
2019 Term 59 25 7 2 2 2 2 88 5 44
2018 Indeterminate (permanent) 39 36 15 6 4 0 1 76 9 598
2018 Term 51 30 11 4 2 0 2 83 6 47
2017 Indeterminate (permanent) 43 32 15 6 3 0 1 76 10 609
2017 Term 63 16 16 2 0 0 4 82 2 53
2017 Casual 73 9 9 9 0 0 0 82 9 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 20 10 6 5 0 1 80 10 583
2020 Term 78 7 10 5 0 0 0 85 5 41
2019 Indeterminate (permanent) 54 21 12 6 6 1 1 75 12 527
2019 Term 66 2 13 7 7 2 2 72 14 44
2018 Indeterminate (permanent) 49 23 14 6 7 0 1 72 13 594
2018 Term 74 9 9 4 2 0 2 84 6 47
2017 Indeterminate (permanent) 55 21 10 6 7 1 1 77 13 613
2017 Term 73 13 4 6 4 0 0 86 10 53
2017 Casual 100 0 0 0 0 0 0 100 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 10 8 3 2 0 18 84 7 584
2020 Term 56 7 8 5 0 0 24 83 7 41
2019 Indeterminate (permanent) 52 14 7 3 2 0 22 85 6 526
2019 Term 67 2 2 0 0 2 26 97 0 43
2018 Indeterminate (permanent) 46 16 8 4 1 0 25 83 6 592
2018 Term 74 6 0 2 0 0 18 97 3 46
2017 Indeterminate (permanent) 50 14 8 2 1 0 24 84 5 610
2017 Term 73 12 0 0 0 0 15 100 0 53
2017 Casual 80 0 9 0 0 0 11 90 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 25 13 6 1 0 2 80 7 588
2020 Term 67 26 3 0 5 0 0 93 5 40
2019 Indeterminate (permanent) 60 20 12 3 1 0 4 83 4 528
2019 Term 66 13 11 4 0 2 2 84 5 44
2018 Indeterminate (permanent) 52 24 14 5 1 0 5 80 6 593
2018 Term 70 18 8 2 0 0 2 90 2 47
2017 Indeterminate (permanent) 56 24 10 4 1 1 5 85 5 608
2017 Term 69 19 6 2 0 0 4 92 2 52
2017 Casual 100 0 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 12 2 1 0 0 1 96 2 588
2020 Term 39 15 13 14 16 0 2 56 31 41
2019 Indeterminate (permanent) 83 9 2 1 2 0 3 96 2 528
2019 Term 21 23 30 9 16 0 0 45 26 43
2018 Indeterminate (permanent) 74 16 3 1 2 0 4 93 3 595
2018 Term 24 17 10 20 27 0 2 42 48 47
2017 Indeterminate (permanent) 80 11 3 1 1 1 3 95 2 611
2017 Term 37 20 25 2 15 0 0 57 17 53
2017 Casual 17 27 18 20 9 9 0 48 32 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 28 17 7 3 1 1 73 10 587
2020 Term 54 34 2 3 2 3 2 93 5 41
2019 Indeterminate (permanent) 55 26 14 2 2 0 1 82 5 528
2019 Term 60 18 16 2 0 2 2 81 2 44
2018 Indeterminate (permanent) 49 29 15 3 3 0 2 79 6 594
2018 Term 62 19 17 2 0 0 0 81 2 47
2017 Indeterminate (permanent) 49 30 12 4 2 0 2 81 6 610
2017 Term 53 34 11 0 2 0 0 87 2 53
2017 Casual 82 9 0 9 0 0 0 91 9 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 38 28 8 5 0 0 58 14 589
2020 Term 29 44 17 10 0 0 0 73 10 41

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 25 36 23 10 0 0 30 33 587
2020 Term 14 23 35 20 8 0 0 37 28 41
2019 Indeterminate (permanent) 7 23 41 17 12 0 0 30 29 530
2019 Term 7 26 34 22 11 0 0 33 33 44
2018 Indeterminate (permanent) 7 24 39 20 10 0 0 30 30 599
2018 Term 14 31 30 11 13 0 2 46 24 48
2017 Indeterminate (permanent) 6 20 42 20 11 1 1 26 31 612
2017 Term 12 27 32 16 12 0 0 40 28 53
2017 Casual 28 44 28 0 0 0 0 72 0 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 28 37 15 5 0 0 20 43 585
2020 Term 10 25 37 17 12 0 0 28 34 41
2019 Indeterminate (permanent) 17 24 38 15 6 0 0 21 41 527
2019 Term 18 32 22 24 5 0 0 29 49 44
2018 Indeterminate (permanent) 14 26 38 16 5 0 0 22 40 588
2018 Term 19 13 33 19 16 0 0 35 32 48
2017 Indeterminate (permanent) 10 24 44 15 6 0 0 22 34 607
2017 Term 14 22 32 19 14 0 0 32 36 53
2017 Casual 0 27 19 27 27 0 0 54 27 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 42 11 4 4 0 0 81 8 584
2020 Term 33 45 12 7 0 3 0 80 7 41
2019 Indeterminate (permanent) 25 41 16 11 6 1 0 67 17 527
2019 Term 31 27 22 14 7 0 0 58 20 44
2018 Indeterminate (permanent) 24 43 16 10 5 1 0 68 16 598
2018 Term 28 38 17 8 7 2 0 68 15 48
2017 Indeterminate (permanent) 16 40 17 13 10 3 0 58 24 611
2017 Term 24 29 13 19 8 5 2 56 29 53
2017 Casual 17 9 0 18 0 56 0 60 40 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 14 6 6 2 0 73 13 583
2020 Term 32 38 17 8 0 5 0 74 8 41

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 29 9 12 14 1 0 65 26 588
2020 Term 38 20 10 20 5 5 2 63 26 41

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 28 13 5 6 4 0 76 11 587
2020 Term 53 20 14 8 0 5 0 77 8 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 32 17 11 10 2 0 60 22 587
2020 Term 26 35 20 12 5 2 0 62 18 41
2019 Indeterminate (permanent) 16 33 15 17 17 2 0 50 35 529
2019 Term 31 16 23 18 13 0 0 46 31 44
2018 Indeterminate (permanent) 17 30 20 18 13 2 0 48 32 596
2018 Term 34 30 17 10 9 0 0 64 19 48
2017 Indeterminate (permanent) 12 37 18 17 14 2 0 50 32 612
2017 Term 33 19 17 15 12 4 0 54 29 53
2017 Casual 35 27 9 0 0 19 11 87 0 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 43 10 7 3 0 0 81 10 589
2020 Term 51 32 10 5 3 0 0 83 8 41

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 8 8 3 0 0 81 11 589
2020 Term 51 34 7 8 0 0 0 85 8 41

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 39 13 6 2 0 1 79 8 584
2020 Term 50 34 12 5 0 0 0 83 5 40

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 33 11 5 1 1 2 83 7 584
2020 Term 53 30 10 3 0 5 0 87 3 41

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 12 8 1 1 14 6 86 4 587
2020 Term 62 10 12 0 0 13 3 85 0 41

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 35 7 3 1 1 0 89 4 582
2020 Term 51 42 3 2 0 3 0 95 2 41

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 29 7 8 7 1 0 78 14 588
2020 Term 48 23 9 15 0 5 0 75 16 41

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 30 7 6 5 0 0 82 11 587
2020 Term 58 25 12 3 2 0 0 83 5 41

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 46 7 16 4 1 1 72 21 123

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 98 2 123

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 42 15 17 7 0 0 61 24 121
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 586
2020 Term 5 95 41

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 585
2020 Term 5 95 40
2019 Indeterminate (permanent) 18 82 530
2019 Term 9 91 44
2017 Indeterminate (permanent) 20 80 611
2017 Term 14 86 53
2014 Indeterminate (permanent) 15 85 619

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 78

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 76 24 78
2017 Indeterminate (permanent) 78 22 121
2014 Indeterminate (permanent) 76 24 92

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 38 6 7 2 0 0 85 9 60
2017 Indeterminate (permanent) 47 31 6 9 7 1 0 78 15 94
2014 Indeterminate (permanent) 54 29 4 9 3 1 0 84 12 70

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 32 7 5 4 3 5 83 10 588
2020 Term 44 17 17 10 3 8 2 67 14 41
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 54 20 1 68 32 589
2020 Term 38 36 24 2 49 51 41

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 148
2020 Term 66 34 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 20 13 17 32 1 7 32 53 148
2020 Term 11 27 14 7 34 7 0 42 44 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 9 9 16 59 1 3 13 78 149
2020 Term 6 33 7 14 41 0 0 39 54 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 16 9 6 5 2 15 75 13 587
2020 Term 56 15 5 0 2 4 17 91 3 41
2019 Indeterminate (permanent) 42 17 14 7 11 0 9 65 19 527
2019 Term 44 23 7 7 5 5 9 78 13 43
2018 Indeterminate (permanent) 46 12 14 8 9 1 10 66 19 597
2018 Term 45 12 19 3 10 2 7 64 15 48
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