2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 47 3 19 5 0 0 74 23 610
2020 Part-time 42 41 4 12 0 0 0 84 12 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 15 3 1 1 1 1 95 2 607
2020 Part-time 61 26 4 0 4 5 0 91 4 25
2017 Full-time 76 17 3 3 1 1 1 94 3 653
2017 Part-time 82 15 0 0 3 0 0 97 3 29
2014 Full-time 74 18 3 3 1 0 1 93 5 650
2014 Part-time 92 8 0 0 0 0 0 100 0 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 38 9 16 6 0 0 68 22 612
2020 Part-time 28 48 7 9 4 0 5 79 13 25
2019 Full-time 41 37 6 11 5 0 0 78 16 564
2019 Part-time 19 47 7 20 7 0 0 66 26 15
2017 Full-time 40 34 7 13 7 0 0 74 20 654
2017 Part-time 31 40 6 10 9 0 4 74 20 29
2014 Full-time 41 38 6 9 7 0 0 79 15 650
2014 Part-time 67 11 0 10 11 0 0 78 22 25

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 43 9 13 6 0 0 72 19 610
2020 Part-time 38 28 9 12 11 0 3 67 24 25
2019 Full-time 24 41 9 17 9 0 0 65 25 563
2019 Part-time 19 33 0 48 0 0 0 52 48 15
2017 Full-time 27 39 10 16 9 0 0 66 24 653
2017 Part-time 30 36 6 9 14 0 6 69 24 29
2014 Full-time 25 38 11 17 9 0 0 64 25 650
2014 Part-time 36 33 12 16 4 0 0 69 20 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 36 10 11 4 0 0 74 15 607
2020 Part-time 42 32 4 4 11 0 6 79 17 25
2019 Full-time 41 35 10 11 3 0 0 76 14 565
2019 Part-time 26 53 14 6 0 0 0 79 6 15
2017 Full-time 44 37 7 7 4 0 0 81 11 653
2017 Part-time 46 32 0 7 11 0 4 81 19 28
2014 Full-time 49 35 6 8 3 0 0 84 11 649
2014 Part-time 35 47 4 4 10 0 0 82 14 25

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 34 9 12 9 1 0 70 21 610
2020 Part-time 36 46 10 4 4 0 0 82 8 25
2019 Full-time 34 31 10 13 10 1 0 66 23 565
2019 Part-time 46 47 7 0 0 0 0 93 0 15
2017 Full-time 33 32 12 12 10 0 1 65 23 654
2017 Part-time 56 24 0 7 7 0 6 85 15 28
2014 Full-time 37 29 11 13 8 0 0 67 21 650
2014 Part-time 45 38 10 4 4 0 0 82 8 25

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 41 9 7 3 0 0 81 10 608
2020 Part-time 29 43 17 8 4 0 0 72 11 25
2019 Full-time 42 37 9 8 4 0 0 79 11 567
2019 Part-time 26 52 7 7 7 0 0 78 14 15
2017 Full-time 39 43 9 7 3 0 0 82 9 654
2017 Part-time 52 42 4 0 3 0 0 93 3 29
2014 Full-time 41 40 9 7 3 0 0 81 10 650
2014 Part-time 55 35 7 4 0 0 0 90 4 25

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 36 13 13 9 0 0 65 22 612
2020 Part-time 24 47 13 13 4 0 0 71 16 25
2019 Full-time 29 34 11 15 12 0 0 63 27 567
2019 Part-time 19 26 34 7 14 0 0 46 21 15
2017 Full-time 25 33 15 13 13 0 1 58 27 654
2017 Part-time 30 35 10 11 14 0 0 65 25 29
2014 Full-time 22 37 14 14 13 0 0 58 27 650
2014 Part-time 28 41 15 0 16 0 0 69 16 25

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 44 9 10 3 0 0 78 13 609
2020 Part-time 29 41 9 20 0 0 0 71 20 25
2019 Full-time 35 40 11 10 5 0 0 74 15 563
2019 Part-time 19 53 14 7 7 0 0 72 14 15
2017 Full-time 33 39 12 10 5 0 0 73 15 652
2017 Part-time 41 41 12 4 3 0 0 81 7 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 37 6 5 2 0 0 87 7 608
2020 Part-time 54 36 10 0 0 0 0 90 0 25
2019 Full-time 47 37 8 4 3 0 0 85 8 565
2019 Part-time 39 39 22 0 0 0 0 78 0 15
2017 Full-time 46 36 10 5 3 0 0 82 8 652
2017 Part-time 61 29 7 0 3 0 0 90 3 29
2014 Full-time 42 39 10 6 3 1 0 81 9 650
2014 Part-time 55 42 0 0 3 0 0 97 3 25

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 36 12 10 8 0 0 69 18 609
2020 Part-time 29 39 16 5 11 0 0 68 16 25
2019 Full-time 35 32 9 11 12 0 0 67 23 566
2019 Part-time 33 13 26 21 7 0 0 46 28 15
2017 Full-time 28 37 12 11 12 0 0 65 23 653
2017 Part-time 37 43 7 3 10 0 0 80 14 29

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 33 8 3 1 0 0 88 4 608
2020 Part-time 59 19 19 0 4 0 0 77 4 25
2019 Full-time 58 31 7 2 2 0 0 90 4 561
2019 Part-time 34 52 14 0 0 0 0 86 0 15
2017 Full-time 58 32 6 2 1 0 0 90 3 650
2017 Part-time 68 26 3 0 3 0 0 94 3 29
2014 Full-time 70 24 5 1 1 0 0 93 2 650
2014 Part-time 85 12 0 4 0 0 0 96 4 25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 37 10 10 8 0 0 71 18 609
2020 Part-time 24 51 21 0 4 0 0 75 4 25
2019 Full-time 33 34 10 15 9 0 0 67 23 566
2019 Part-time 26 33 6 34 0 0 0 59 34 15
2017 Full-time 29 39 12 11 9 0 0 68 20 649
2017 Part-time 32 24 17 10 10 0 6 60 22 29
2014 Full-time 20 41 11 14 12 0 0 62 27 649
2014 Part-time 40 30 15 8 6 0 0 71 14 25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 34 16 9 5 0 0 69 15 611
2020 Part-time 32 33 19 8 8 0 0 65 16 25
2019 Full-time 33 33 16 10 9 0 0 65 19 566
2019 Part-time 26 0 40 33 0 0 0 26 33 15
2017 Full-time 31 33 18 10 8 0 0 64 18 651
2017 Part-time 36 30 10 14 7 0 4 68 21 29
2014 Full-time 28 37 13 13 9 0 0 65 22 647
2014 Part-time 54 31 4 8 4 0 0 84 12 25

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 40 11 15 6 0 0 68 21 604
2020 Part-time 24 49 15 4 8 0 0 74 11 25
2019 Full-time 25 40 11 15 9 0 0 65 24 558
2019 Part-time 14 39 20 20 7 0 0 53 27 15
2017 Full-time 27 39 12 11 10 0 0 66 21 650
2017 Part-time 40 30 10 14 7 0 0 70 20 29
2014 Full-time 27 39 12 12 9 0 0 66 21 649
2014 Part-time 46 30 8 12 4 0 0 76 16 25

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 39 8 7 2 0 0 82 9 612
2020 Part-time 41 43 13 0 4 0 0 84 4 25
2019 Full-time 44 37 11 6 3 0 0 81 8 566
2019 Part-time 40 46 7 7 0 0 0 86 7 15
2017 Full-time 43 41 8 4 3 0 0 85 7 648
2017 Part-time 59 31 4 4 3 0 0 90 7 29
2014 Full-time 46 38 9 5 3 0 0 83 8 650
2014 Part-time 66 22 4 8 0 0 0 88 8 25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 28 22 15 15 0 0 48 31 609
2020 Part-time 21 47 8 12 12 0 0 68 24 25
2019 Full-time 19 30 22 12 16 0 0 50 28 560
2019 Part-time 14 53 19 0 14 0 0 67 14 15
2017 Full-time 21 35 21 13 10 0 1 56 23 654
2017 Part-time 37 28 10 14 4 0 7 70 19 29
2014 Full-time 23 32 19 14 11 0 1 56 25 650
2014 Part-time 47 27 8 0 18 0 0 74 18 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 17 33 29 12 1 1 43 24 607
2020 Part-time 18 12 53 13 0 0 4 14 31 25
2019 Full-time 8 15 30 30 14 1 1 46 23 566
2019 Part-time 0 14 40 33 6 7 0 42 15 15
2017 Full-time 5 15 27 30 19 2 3 51 21 650
2017 Part-time 6 13 34 17 19 4 7 40 21 29
2014 Full-time 7 17 32 25 15 1 4 41 25 647
2014 Part-time 4 14 16 33 22 4 7 62 20 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 11 24 32 23 2 2 58 17 607
2020 Part-time 8 19 26 22 21 0 4 45 28 25
2019 Full-time 11 16 25 25 20 1 1 46 28 564
2019 Part-time 0 35 33 19 13 0 0 32 35 15
2017 Full-time 5 12 24 27 25 3 3 56 18 650
2017 Part-time 10 12 16 20 24 0 18 53 27 29
2014 Full-time 8 12 24 28 21 2 4 52 22 648
2014 Part-time 8 10 18 38 19 4 4 61 19 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 15 32 29 13 2 3 44 22 608
2020 Part-time 11 25 24 19 8 4 7 31 41 25
2019 Full-time 9 16 27 27 18 1 1 46 26 565
2019 Part-time 7 27 20 32 14 0 0 46 34 15
2017 Full-time 8 15 30 25 16 3 3 44 25 651
2017 Part-time 14 28 22 7 14 3 12 24 50 29
2014 Full-time 15 20 27 20 13 0 4 35 37 647
2014 Part-time 8 4 40 16 25 4 4 45 12 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 3 11 36 33 14 1 1 48 15 604
2020 Part-time 12 13 49 17 8 0 0 26 25 24
2019 Full-time 5 11 35 31 16 0 1 48 17 561
2019 Part-time 0 7 47 47 0 0 0 47 7 15
2017 Full-time 4 11 28 34 19 1 3 55 16 646
2017 Part-time 10 12 22 23 26 0 7 53 24 29
2014 Full-time 3 11 30 37 16 0 3 55 14 647
2014 Part-time 0 8 18 32 34 0 7 71 9 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 23 27 18 10 2 1 30 43 607
2020 Part-time 24 16 49 8 0 0 4 8 41 25
2019 Full-time 25 24 24 13 11 1 1 24 51 563
2019 Part-time 14 13 60 0 14 0 0 14 26 15
2017 Full-time 14 22 28 20 11 2 4 33 38 650
2017 Part-time 23 6 23 30 7 0 10 41 33 29
2014 Full-time 17 24 29 17 11 1 2 29 42 647
2014 Part-time 14 8 45 14 15 0 4 30 23 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 14 26 28 17 4 2 48 25 607
2020 Part-time 20 20 31 19 4 3 4 24 43 25
2019 Full-time 20 18 24 18 15 1 3 34 40 563
2019 Part-time 14 14 46 14 7 7 0 22 29 15
2017 Full-time 10 14 28 25 15 4 5 44 26 650
2017 Part-time 10 14 25 15 14 6 15 38 30 29
2014 Full-time 9 13 22 30 18 2 5 52 25 644
2014 Part-time 18 10 20 27 17 4 4 48 31 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 17 35 22 14 2 2 37 26 607
2020 Part-time 12 28 29 18 13 0 0 30 41 24
2019 Full-time 10 18 33 20 16 1 2 36 29 565
2019 Part-time 0 28 33 19 14 7 0 35 30 15
2017 Full-time 8 17 35 18 13 4 4 34 27 652
2017 Part-time 10 20 40 8 3 0 19 13 38 28
2014 Full-time 15 20 32 18 11 1 3 30 37 647
2014 Part-time 10 18 18 35 7 7 4 48 32 25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 24 42 16 7 1 0 23 34 608
2020 Part-time 11 30 31 20 8 0 0 28 41 25
2019 Full-time 14 25 33 17 10 0 1 27 40 566
2019 Part-time 14 33 47 6 0 0 0 6 46 15
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 26 18 13 10 8 2 54 25 610
2020 Part-time 15 29 31 4 16 4 0 47 20 25
2019 Full-time 23 26 17 14 14 6 1 52 29 564
2019 Part-time 20 7 27 26 6 13 0 31 38 15
2017 Full-time 21 25 15 17 15 4 4 50 34 653
2017 Part-time 26 28 13 10 10 6 7 61 24 29
2014 Full-time 23 28 14 15 14 3 2 54 31 648
2014 Part-time 23 33 4 18 12 10 0 62 33 25

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 26 10 12 10 2 0 67 23 609
2020 Part-time 35 34 14 0 12 4 0 72 13 25
2019 Full-time 35 28 8 15 12 1 0 64 27 565
2019 Part-time 33 34 13 21 0 0 0 66 21 15
2017 Full-time 32 29 11 14 13 1 1 62 27 654
2017 Part-time 61 19 6 7 7 0 0 80 14 29
2014 Full-time 32 31 10 13 14 1 0 63 27 649
2014 Part-time 41 29 6 8 15 0 0 71 23 25

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 32 7 9 5 0 0 79 14 609
2020 Part-time 32 58 3 0 8 0 0 90 8 25
2019 Full-time 44 31 8 10 6 0 0 75 17 561
2019 Part-time 39 33 7 20 0 0 0 73 20 15
2017 Full-time 37 37 8 10 7 1 0 75 17 654
2017 Part-time 53 30 4 10 3 0 0 83 13 29
2014 Full-time 35 39 9 12 5 0 0 75 17 650
2014 Part-time 32 37 4 16 11 0 0 69 27 25

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 34 12 7 4 2 0 77 11 606
2020 Part-time 32 37 15 5 11 0 0 69 16 25
2019 Full-time 40 35 11 8 6 1 0 76 13 563
2019 Part-time 39 34 20 7 0 0 0 73 7 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 23 11 7 7 6 2 73 15 610
2020 Part-time 45 20 29 6 0 0 0 65 6 25
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 24 17 5 3 1 3 73 9 610
2020 Part-time 33 40 11 7 0 5 4 80 8 25
2019 Full-time 43 24 18 6 4 1 4 70 11 565
2019 Part-time 40 33 21 0 0 0 6 78 0 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 31 10 10 8 1 0 72 18 607
2020 Part-time 23 48 20 5 4 0 0 71 9 24
2019 Full-time 38 32 10 12 8 0 0 70 19 567
2019 Part-time 20 40 20 6 7 6 0 64 14 15
2017 Full-time 32 34 11 11 10 0 1 68 21 650
2017 Part-time 49 35 7 3 7 0 0 83 10 29
2014 Full-time 38 33 11 10 8 1 0 71 18 650
2014 Part-time 36 27 12 18 7 0 0 63 25 25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 23 14 6 6 2 1 73 12 605
2020 Part-time 31 23 30 8 0 0 7 59 9 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 27 11 9 7 1 1 72 17 612
2020 Part-time 32 34 17 17 0 0 0 66 17 25
2019 Full-time 40 29 10 11 8 0 1 70 19 564
2019 Part-time 20 47 7 13 7 6 0 71 21 15
2017 Full-time 38 31 11 10 8 1 1 70 19 652
2017 Part-time 58 21 3 10 7 0 0 80 17 29
2014 Full-time 38 30 10 10 9 1 1 70 20 649
2014 Part-time 50 27 0 15 7 0 0 77 23 25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 44 56 612
2020 Part-time 42 58 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 17 7 3 1 3 9 88 5 611
2020 Part-time 72 13 12 0 0 3 0 87 0 25

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 25 9 7 5 1 1 78 12 611
2020 Part-time 49 34 13 5 0 0 0 83 5 25
2019 Full-time 48 27 9 7 8 0 0 76 15 567
2019 Part-time 26 46 21 7 0 0 0 72 7 15
2017 Full-time 48 24 11 8 9 0 0 73 17 653
2017 Part-time 62 22 7 3 7 0 0 83 10 29
2014 Full-time 49 27 10 7 6 0 0 76 13 650
2014 Part-time 51 38 0 7 4 0 0 89 11 25
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 26 11 7 7 4 0 73 15 610
2020 Part-time 28 48 12 0 8 4 0 79 8 25
2019 Full-time 38 29 11 10 8 4 0 70 18 567
2019 Part-time 46 21 27 6 0 0 0 66 6 15
2017 Full-time 39 30 13 7 7 4 0 72 14 654
2017 Part-time 45 35 3 4 10 3 0 83 14 29
2014 Full-time 41 27 14 8 6 4 0 71 14 650
2014 Part-time 42 50 0 4 4 0 0 92 8 25

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 28 13 9 9 2 0 68 18 609
2020 Part-time 26 33 29 0 8 4 0 61 8 25
2019 Full-time 33 30 12 12 12 1 0 64 24 566
2019 Part-time 46 6 21 21 7 0 0 52 27 15
2017 Full-time 33 30 13 12 11 1 0 64 23 653
2017 Part-time 43 28 3 7 14 6 0 75 22 29
2014 Full-time 32 31 14 13 10 1 0 63 23 650
2014 Part-time 41 35 6 14 4 0 0 76 18 25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 31 16 13 9 3 0 61 23 608
2020 Part-time 24 26 21 17 8 4 0 52 26 25
2019 Full-time 25 30 15 15 12 3 0 57 28 566
2019 Part-time 20 13 20 14 20 13 0 38 40 15
2017 Full-time 22 29 17 14 13 4 0 54 29 653
2017 Part-time 30 34 3 14 10 9 0 70 26 29
2014 Full-time 22 28 15 18 12 4 0 52 32 648
2014 Part-time 21 43 8 14 7 7 0 69 22 25

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 31 12 16 11 1 0 61 27 610
2020 Part-time 23 27 22 17 8 4 0 51 26 25
2019 Full-time 21 30 15 16 16 2 0 53 32 567
2019 Part-time 14 32 14 20 20 0 0 46 40 15
2017 Full-time 18 31 14 20 15 3 0 50 36 649
2017 Part-time 33 26 9 13 14 6 0 62 28 29
2014 Full-time 18 30 17 18 14 3 0 49 33 649
2014 Part-time 11 56 7 14 12 0 0 68 26 25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 15 10 6 10 13 8 68 20 612
2020 Part-time 39 18 5 4 4 26 5 82 11 25
2019 Full-time 41 13 9 5 11 14 6 68 21 566
2019 Part-time 39 21 0 14 6 7 13 75 25 15
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 41 16 7 5 2 0 72 12 612
2020 Part-time 27 36 22 8 4 4 0 65 12 25
2019 Full-time 28 39 16 8 8 1 0 68 16 563
2019 Part-time 13 33 27 27 0 0 0 46 27 15
2017 Full-time 24 37 20 10 7 1 0 62 17 649
2017 Part-time 32 38 13 7 3 3 4 75 11 29
2014 Full-time 26 39 19 8 6 3 0 67 14 650
2014 Part-time 32 43 4 14 4 4 0 78 19 25

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 37 17 15 9 2 0 57 25 606
2020 Part-time 8 34 29 17 8 4 0 44 26 25
2019 Full-time 13 31 21 18 13 3 0 46 32 562
2019 Part-time 14 15 36 14 15 7 0 31 31 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 33 12 7 6 2 0 74 14 610
2020 Part-time 38 34 8 8 12 0 0 72 20 25
2019 Full-time 38 33 11 9 8 1 0 72 17 565
2019 Part-time 39 34 21 7 0 0 0 73 7 15
2017 Full-time 42 33 11 7 5 2 1 77 12 650
2017 Part-time 49 19 3 16 10 0 3 70 27 29
2014 Full-time 49 31 8 7 3 2 0 82 10 650
2014 Part-time 59 30 7 4 0 0 0 89 4 25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 16 5 5 1 0 74 10 606
2020 Part-time 31 41 4 12 8 4 0 75 21 25
2019 Full-time 36 31 17 8 8 0 0 67 16 560
2019 Part-time 26 40 27 7 0 0 0 66 7 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 22 15 14 17 9 2 48 35 609
2020 Part-time 9 16 31 20 12 12 0 28 37 25
2019 Full-time 19 20 14 15 20 10 1 44 40 563
2019 Part-time 7 6 20 27 26 13 0 16 61 15
2017 Full-time 15 19 15 18 19 13 2 40 42 651
2017 Part-time 19 19 7 10 21 18 6 50 41 29
2014 Full-time 16 20 14 20 18 10 2 42 42 650
2014 Part-time 15 26 14 8 19 14 4 50 33 25

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 33 14 16 13 2 1 56 30 605
2020 Part-time 15 31 22 21 8 4 0 48 30 25
2019 Full-time 21 27 15 16 18 1 0 49 35 565
2019 Part-time 7 27 7 39 20 0 0 34 59 15
2017 Full-time 20 29 14 16 17 2 0 51 35 653
2017 Part-time 16 40 0 13 17 14 0 65 35 29
2014 Full-time 18 31 15 18 15 2 0 50 34 649
2014 Part-time 22 45 11 8 8 6 0 71 17 25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 26 13 15 22 3 2 48 39 610
2020 Part-time 9 30 12 22 16 3 8 43 43 24
2019 Full-time 18 22 12 16 27 2 2 42 45 567
2019 Part-time 7 27 6 33 26 0 0 34 59 15
2017 Full-time 17 22 13 15 29 3 2 41 46 654
2017 Part-time 9 29 7 10 23 9 13 48 43 29
2014 Full-time 14 19 15 18 28 2 4 35 49 648
2014 Part-time 22 19 12 10 27 10 0 45 42 25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 24 14 7 5 2 3 72 13 612
2020 Part-time 36 21 12 7 17 0 8 61 26 25
2019 Full-time 50 21 14 6 5 2 3 74 11 564
2019 Part-time 40 26 6 14 6 0 7 71 22 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 21 15 8 5 2 2 70 14 611
2020 Part-time 46 27 20 0 0 0 7 78 0 25
2019 Full-time 37 25 18 7 9 1 2 64 17 565
2019 Part-time 27 46 7 7 14 0 0 72 21 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 8 6 3 3 4 4 87 7 610
2020 Part-time 73 13 8 0 0 3 4 92 0 25
2019 Full-time 73 9 4 4 3 5 3 89 7 563
2019 Part-time 79 0 7 7 0 0 7 85 8 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 9 6 3 2 1 6 90 4 610
2020 Part-time 65 9 8 8 0 3 7 82 9 25
2019 Full-time 78 6 2 1 2 2 9 94 4 560
2019 Part-time 73 6 7 7 0 0 7 85 8 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 40 15 10 6 3 0 67 17 611
2020 Part-time 12 47 17 16 4 4 0 62 21 25
2019 Full-time 21 39 16 14 7 3 0 62 22 567
2019 Part-time 13 26 40 7 7 6 0 42 15 15
2017 Full-time 20 33 20 12 11 4 0 55 24 653
2017 Part-time 26 26 16 10 7 9 6 61 20 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 39 12 9 5 2 0 74 14 611
2020 Part-time 21 59 5 4 8 4 0 83 12 25
2019 Full-time 31 37 13 8 8 2 0 70 17 563
2019 Part-time 26 26 27 13 7 0 0 53 20 15
2017 Full-time 32 39 12 9 5 2 0 73 14 654
2017 Part-time 43 41 3 3 7 3 0 87 10 29
2014 Full-time 39 34 14 6 5 3 0 75 11 650
2014 Part-time 38 58 0 0 4 0 0 96 4 25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 36 14 5 6 3 0 74 11 610
2020 Part-time 19 60 12 4 4 0 0 80 8 25
2019 Full-time 39 30 15 5 6 4 0 72 12 563
2019 Part-time 33 33 27 0 7 0 0 66 7 15
2017 Full-time 32 31 18 5 6 7 0 68 12 654
2017 Part-time 40 28 0 0 13 20 0 84 16 29
2014 Full-time 40 30 17 5 3 5 0 74 8 649
2014 Part-time 36 45 12 4 0 4 0 83 4 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 34 16 4 5 5 0 73 10 609
2020 Part-time 29 38 17 8 0 4 4 73 9 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 28 10 6 8 4 1 75 15 612
2020 Part-time 44 24 12 12 4 3 0 70 17 25

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 31 8 8 3 0 0 82 11 610
2020 Part-time 54 29 8 9 0 0 0 83 9 25
2019 Full-time 47 32 7 8 6 0 0 79 14 565
2019 Part-time 53 26 7 14 0 0 0 79 14 15
2017 Full-time 45 36 7 6 6 0 0 81 12 653
2017 Part-time 61 25 7 0 7 0 0 86 7 29
2014 Full-time 48 35 6 5 5 0 0 83 11 649
2014 Part-time 61 21 8 0 11 0 0 81 11 24

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 30 14 9 7 0 0 70 16 611
2020 Part-time 31 41 12 8 8 0 0 72 16 25
2019 Full-time 35 28 15 12 10 1 0 63 22 565
2019 Part-time 20 45 7 21 7 0 0 65 28 15
2017 Full-time 33 33 15 9 9 1 0 67 18 653
2017 Part-time 52 25 6 10 7 0 0 77 17 29
2014 Full-time 33 34 13 14 6 1 0 67 20 647
2014 Part-time 17 59 11 8 4 0 0 77 12 25

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 34 13 8 7 0 0 72 15 607
2020 Part-time 32 44 8 12 4 0 0 76 16 25
2019 Full-time 33 32 14 11 10 0 0 65 21 566
2019 Part-time 33 39 7 14 7 0 0 72 21 15
2017 Full-time 34 33 13 10 9 1 0 68 19 653
2017 Part-time 46 30 9 7 7 0 0 77 14 29
2014 Full-time 33 34 12 13 7 0 0 67 20 648
2014 Part-time 27 46 15 8 4 0 0 73 12 25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 22 15 11 8 4 0 65 19 611
2020 Part-time 29 32 23 9 8 0 0 61 16 25
2019 Full-time 35 21 17 12 10 3 1 59 24 567
2019 Part-time 26 26 7 33 7 0 0 52 41 15
2017 Full-time 33 25 16 10 10 5 1 61 22 652
2017 Part-time 40 22 9 7 10 9 4 70 20 29
2014 Full-time 37 24 13 12 9 4 1 64 22 649
2014 Part-time 37 26 11 8 10 8 0 68 20 25
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 16 48 36 611
2020 Part-time 17 29 54 25
2019 Full-time 19 39 42 565
2019 Part-time 21 67 13 15
2017 Full-time 19 47 34 653
2017 Part-time 17 55 27 29
2014 Full-time 18 49 33 648
2014 Part-time 17 54 30 25

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 9 11 40 22 5 13 125
2014 Full-time 16 8 40 23 9999 13 123
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 15 17 11 9 27 7 44 31 610
2020 Part-time 4 23 24 0 12 31 5 43 19 25
2019 Full-time 15 13 17 10 14 25 4 40 36 565
2019 Part-time 0 6 14 13 13 41 14 14 56 15
2017 Full-time 13 16 17 10 10 25 8 44 30 654
2017 Part-time 12 22 10 4 14 32 6 55 29 29
2014 Full-time 12 15 20 9 9 29 5 41 28 649
2014 Part-time 11 27 15 4 8 31 4 59 18 25

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 30 15 9 8 8 1 66 18 608
2020 Part-time 15 40 28 0 9 8 0 60 9 25
2019 Full-time 28 28 16 11 9 7 1 61 22 567
2019 Part-time 27 20 14 26 0 7 6 55 30 15
2017 Full-time 26 35 18 6 7 8 1 66 14 654
2017 Part-time 28 33 16 4 7 12 0 70 12 29
2014 Full-time 23 25 21 9 7 15 1 56 19 648
2014 Part-time 11 36 23 4 12 14 0 55 18 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 14 16 6 8 33 7 51 23 610
2020 Part-time 4 17 33 0 8 38 0 34 13 25
2019 Full-time 17 12 20 5 8 31 7 47 21 565
2019 Part-time 0 13 14 7 6 53 7 32 34 15
2017 Full-time 14 14 20 4 5 34 9 48 16 653
2017 Part-time 17 16 10 0 14 29 14 57 25 28
2014 Full-time 13 12 23 4 4 39 6 45 13 649
2014 Part-time 7 35 26 0 8 20 4 56 10 25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 27 16 6 7 9 1 68 14 609
2020 Part-time 22 33 30 0 5 10 0 61 5 24
2019 Full-time 35 25 16 6 6 11 1 68 14 566
2019 Part-time 26 33 21 14 0 6 0 63 14 15
2017 Full-time 29 30 18 4 5 12 2 69 10 650
2017 Part-time 23 23 24 0 7 23 0 59 9 28
2014 Full-time 28 25 19 3 4 19 2 67 9 648
2014 Part-time 14 41 19 4 4 18 0 67 10 25
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 28 20 16 10 0 1 54 26 610
2020 Part-time 15 30 12 15 24 0 4 47 41 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 27 20 10 7 1 1 62 18 608
2020 Part-time 29 39 14 7 12 0 0 68 18 25
2019 Full-time 21 25 24 16 14 0 1 46 30 566
2019 Part-time 0 42 39 13 6 0 0 42 19 15
2017 Full-time 21 23 20 17 15 0 2 46 33 651
2017 Part-time 9 26 10 14 41 0 0 35 55 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 16 28 24 21 0 1 26 46 611
2020 Part-time 17 8 35 20 20 0 0 25 40 25
2019 Full-time 10 18 26 20 25 0 0 28 46 566
2019 Part-time 0 19 41 26 14 0 0 19 40 15
2017 Full-time 9 21 28 23 19 0 0 30 42 653
2017 Part-time 20 31 15 25 7 0 3 52 33 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 30 24 14 7 0 1 54 21 609
2020 Part-time 12 27 28 29 4 0 0 40 33 25
2019 Full-time 23 32 23 12 9 1 1 56 21 562
2019 Part-time 13 41 27 13 6 0 0 54 19 15
2017 Full-time 23 32 24 11 7 1 3 57 18 648
2017 Part-time 29 24 29 9 4 0 6 56 13 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 22 23 20 22 1 1 34 43 608
2020 Part-time 9 13 22 37 19 0 0 22 56 25
2019 Full-time 12 18 17 21 31 1 0 30 52 564
2019 Part-time 0 40 20 13 27 0 0 40 40 15
2017 Full-time 13 22 25 17 21 1 1 36 38 651
2017 Part-time 19 32 11 9 17 0 12 58 30 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 25 20 15 15 0 2 50 30 609
2020 Part-time 28 35 17 16 4 0 0 63 20 25
2019 Full-time 28 21 20 12 16 0 3 51 29 567
2019 Part-time 35 40 13 6 6 0 0 75 13 15
2017 Full-time 26 23 19 12 13 1 7 53 26 652
2017 Part-time 31 38 4 11 7 0 10 76 20 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 23 25 16 17 0 1 42 34 609
2020 Part-time 33 19 23 13 12 0 0 52 25 25
2019 Full-time 20 26 22 13 19 0 0 46 32 566
2019 Part-time 14 47 19 6 13 0 0 62 19 15
2017 Full-time 20 27 25 16 12 0 0 48 27 650
2017 Part-time 29 27 20 10 15 0 0 56 24 28

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 22 20 13 11 0 8 53 26 609
2020 Part-time 33 13 30 12 8 4 0 48 21 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 33 21 7 5 1 2 67 12 608
2020 Part-time 29 29 31 8 4 0 0 58 12 25
2019 Full-time 28 34 20 9 8 0 0 62 17 561
2019 Part-time 34 39 14 14 0 0 0 72 14 15
2017 Full-time 28 30 21 11 7 0 2 60 18 649
2017 Part-time 46 20 20 6 8 0 0 66 14 28

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 34 19 9 5 1 1 66 14 610
2020 Part-time 17 17 47 12 7 0 0 34 19 25
2019 Full-time 34 31 19 9 6 0 1 66 15 562
2019 Part-time 20 34 33 7 0 0 6 57 8 15
2017 Full-time 36 33 16 8 5 1 1 71 13 650
2017 Part-time 36 20 27 13 0 0 4 58 14 28

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 35 17 8 4 0 0 72 12 610
2020 Part-time 22 37 26 12 3 0 0 59 15 24
2019 Full-time 40 29 18 8 5 0 0 69 13 562
2019 Part-time 14 50 22 14 0 0 0 63 14 14
2017 Full-time 40 31 14 7 6 0 2 73 13 649
2017 Part-time 45 30 10 16 0 0 0 75 16 28

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 27 14 10 7 0 1 69 17 609
2020 Part-time 29 19 22 23 4 4 0 50 28 25
2019 Full-time 41 25 17 7 11 0 0 65 18 558
2019 Part-time 27 39 20 0 14 0 0 66 14 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 28 26 14 8 0 1 52 22 610
2020 Part-time 23 28 24 13 12 0 0 52 25 25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 29 21 13 10 0 0 55 23 608
2020 Part-time 16 32 22 26 4 0 0 49 30 25
2019 Full-time 37 27 20 8 7 1 1 65 15 560
2019 Part-time 20 32 28 13 7 0 0 52 20 15
2017 Full-time 33 34 19 9 4 0 1 67 13 649
2017 Part-time 38 29 17 6 6 0 4 70 13 28

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 28 22 8 6 0 0 65 14 609
2020 Part-time 27 32 25 4 0 4 7 67 5 25
2019 Full-time 51 24 15 5 4 0 1 76 9 561
2019 Part-time 32 27 28 13 0 0 0 59 13 15
2017 Full-time 54 24 12 6 4 0 1 78 10 652
2017 Part-time 44 22 14 6 4 0 9 73 11 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 31 26 13 9 0 0 52 22 610
2020 Part-time 36 22 21 13 4 0 4 61 18 25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 16 9 3 3 1 3 84 7 610
2020 Part-time 51 29 13 0 4 0 4 83 4 25
2019 Full-time 71 11 6 2 2 1 6 89 5 561
2019 Part-time 59 20 7 0 7 0 6 85 8 15
2017 Full-time 69 13 6 4 4 1 2 85 9 653
2017 Part-time 72 10 7 7 4 0 0 83 10 29

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 13 6 2 4 1 2 88 6 607
2020 Part-time 65 16 0 8 4 3 4 87 13 25
2019 Full-time 69 12 7 5 5 1 1 82 11 566
2019 Part-time 67 19 6 7 0 0 0 86 7 15
2017 Full-time 45 30 15 6 3 0 1 76 9 650
2017 Part-time 64 16 14 7 0 0 0 80 7 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 24 9 4 3 0 1 84 7 608
2020 Part-time 55 22 13 0 4 3 4 82 4 25
2019 Full-time 49 28 14 4 4 0 1 79 7 566
2019 Part-time 67 19 14 0 0 0 0 86 0 15
2017 Full-time 57 20 9 6 6 1 2 78 12 654
2017 Part-time 75 14 4 0 7 0 0 90 7 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 19 10 6 4 0 1 80 10 606
2020 Part-time 56 17 13 0 4 7 4 82 4 25
2019 Full-time 55 19 12 6 7 1 1 75 13 564
2019 Part-time 53 40 7 0 0 0 0 93 0 15
2017 Full-time 52 14 8 2 1 0 23 86 4 651
2017 Part-time 61 7 0 0 0 0 32 100 0 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 10 7 4 2 0 18 84 7 607
2020 Part-time 60 7 9 0 0 0 24 88 0 25
2019 Full-time 53 13 7 2 2 0 23 86 5 562
2019 Part-time 54 13 0 6 0 0 27 91 9 15
2017 Full-time 57 24 9 3 1 1 5 86 4 648
2017 Part-time 77 4 7 4 0 0 9 88 4 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 24 12 5 2 0 2 80 7 610
2020 Part-time 62 24 13 0 0 0 0 87 0 25
2019 Full-time 61 19 12 3 1 0 3 83 4 565
2019 Part-time 40 40 6 0 6 0 7 86 7 15
2017 Full-time 75 13 5 1 2 1 3 91 3 653
2017 Part-time 67 6 3 4 14 0 6 78 19 28

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 80 12 3 2 1 1 1 94 3 611
2020 Part-time 71 7 3 8 8 0 4 81 16 25
2019 Full-time 78 10 4 2 3 0 3 91 4 564
2019 Part-time 79 14 6 0 0 0 0 94 0 15
2017 Full-time 50 30 12 4 2 0 2 82 6 652
2017 Part-time 47 39 8 3 0 0 3 89 3 28

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 29 16 6 3 1 2 73 10 610
2020 Part-time 49 30 15 0 4 0 3 80 4 25
2019 Full-time 56 25 13 2 2 0 1 82 4 565
2019 Part-time 26 47 19 0 0 0 7 79 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 39 27 9 5 0 0 59 14 612
2020 Part-time 24 40 28 8 0 0 0 64 8 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 24 36 23 10 0 0 31 33 610
2020 Part-time 9 31 41 12 8 0 0 39 20 25
2019 Full-time 7 24 39 17 12 0 0 31 30 567
2019 Part-time 14 19 59 0 7 0 0 34 7 15
2017 Full-time 7 21 41 19 11 1 1 28 30 654
2017 Part-time 16 26 34 17 7 0 0 42 24 28

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 27 36 15 5 0 0 21 43 608
2020 Part-time 8 24 41 23 4 0 0 27 32 25
2019 Full-time 17 25 36 15 7 0 0 22 42 564
2019 Part-time 7 27 46 20 0 0 0 20 34 15
2017 Full-time 10 24 42 16 7 0 0 23 35 648
2017 Part-time 10 10 49 22 9 0 0 31 20 29

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 41 12 4 4 0 0 80 8 608
2020 Part-time 25 63 4 4 0 4 0 91 4 24
2019 Full-time 27 40 16 11 6 1 0 67 17 565
2019 Part-time 8 56 29 0 0 7 0 69 0 14
2017 Full-time 17 39 17 13 10 4 0 58 24 652
2017 Part-time 25 31 10 10 17 7 0 60 30 29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 13 7 6 2 0 73 13 606
2020 Part-time 35 40 21 0 0 4 0 79 0 25

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 28 9 12 13 1 0 65 26 611
2020 Part-time 23 37 24 5 12 0 0 59 16 25

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 27 12 5 5 4 1 77 11 610
2020 Part-time 38 29 33 0 0 0 0 67 0 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 31 17 12 10 2 0 61 22 610
2020 Part-time 19 48 29 0 4 0 0 67 4 25
2019 Full-time 18 31 15 17 17 2 0 50 35 567
2019 Part-time 15 35 21 7 22 0 0 50 29 14
2017 Full-time 14 35 18 17 14 2 0 51 31 653
2017 Part-time 22 40 7 10 10 7 4 69 23 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 42 10 7 3 0 0 81 10 612
2020 Part-time 47 40 4 0 5 4 0 91 5 25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 39 8 8 3 0 0 82 11 612
2020 Part-time 36 40 7 12 0 4 0 80 13 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 38 14 6 2 0 1 79 7 608
2020 Part-time 44 44 4 4 0 4 0 92 4 23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 10 5 1 1 2 83 6 607
2020 Part-time 44 40 12 0 0 4 0 87 0 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 12 8 1 1 14 6 86 3 610
2020 Part-time 62 9 13 0 0 7 9 84 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 36 7 3 1 2 0 89 4 605
2020 Part-time 52 40 5 0 4 0 0 92 4 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 28 7 8 6 1 0 78 15 611
2020 Part-time 43 32 13 9 4 0 0 75 12 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 29 8 6 5 0 0 81 11 610
2020 Part-time 52 36 4 0 8 0 0 88 8 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 609
2020 Part-time 11 89 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 608
2020 Part-time 18 82 24
2019 Full-time 17 83 567
2019 Part-time 21 79 15
2017 Full-time 19 81 652
2017 Part-time 30 70 29
2014 Full-time 14 86 650

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 78 22 122
2014 Full-time 76 24 93

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 45 29 6 12 7 1 0 75 19 95
2014 Full-time 53 28 5 9 3 1 0 83 12 71

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 30 8 5 4 3 5 81 10 611
2020 Part-time 39 45 12 4 0 0 0 84 4 25
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 53 20 1 68 32 612
2020 Part-time 43 23 34 0 35 65 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 40 60 156
2020 Part-time 47 53 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 20 13 15 33 1 7 33 53 156
2020 Part-time 17 21 24 18 19 0 0 38 37 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 3 11 8 15 58 1 3 15 76 157
2020 Part-time 18 11 16 11 45 0 0 29 56 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 17 9 6 5 2 16 76 12 612
2020 Part-time 45 8 9 4 5 13 16 75 12 23
2019 Full-time 43 17 14 7 10 1 9 66 19 564
2019 Part-time 14 35 14 7 8 0 23 63 19 14
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