2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 100. Are you currently a shift worker?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	11	76	0	12	0	0	0	88	12	16
2020	Non-shift worker	28	46	3	18	5	0	0	74	23	621

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	68	26	6	0	0	0	0	94	0	16
2020	Non-shift worker	79	15	2	1	1	1	1	95	2	618
2017	Shift worker	55	38	0	7	0	0	0	93	7	16
2017	Non-shift worker	76	16	3	2	1	1	1	94	3	667
2014	Shift worker	59	28	8	0	5	0	0	87	5	22
2014	Non-shift worker	75	17	2	3	1	0	1	93	4	651

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	44	13	13	0	74	13	16
2020	Non-shift worker	30	39	9	16	6	68	22	623
2017	Shift worker	50	37	7	6	0	87	6	16
2017	Non-shift worker	39	34	7	13	7	73	20	668
2014	Shift worker	37	42	11	5	5	79	10	22
2014	Non-shift worker	43	37	5	9	7	79	16	651

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	33	42	19	0	6	0	75	6	16
2020	Non-shift worker	29	42	9	13	6	1	72	19	621
2018	Shift worker	68	32	0	0	0	0	100	0	10
2018	Non-shift worker	23	44	8	16	8	1	68	24	650
2017	Shift worker	31	43	20	0	6	0	75	6	16
2017	Non-shift worker	26	38	9	16	9	1	65	25	667
2014	Shift worker	22	44	14	9	10	0	67	19	22
2014	Non-shift worker	26	38	11	17	9	0	64	26	651

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	36	38	0	13	12	74	26	16
2020	Non-shift worker	39	36	10	11	4	75	15	618
2017	Shift worker	36	57	7	0	0	93	0	16
2017	Non-shift worker	44	36	7	7	5	81	12	666
2014	Shift worker	29	68	3	0	0	97	0	22
2014	Non-shift worker	49	34	6	8	3	83	11	650

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	56	31	0	0	13	0	0	87	13	16
2020	Non-shift worker	35	35	9	12	8	1	0	70	20	621
2017	Shift worker	29	43	21	7	0	0	0	72	7	16
2017	Non-shift worker	34	31	11	12	10	0	1	66	23	667
2014	Shift worker	19	27	32	8	9	0	5	48	18	22
2014	Non-shift worker	38	30	10	13	8	0	0	69	21	651

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	44	37	6	12	0	0	81	12	16
2020	Non-shift worker	40	41	9	7	3	0	81	10	619
2018	Shift worker	57	32	0	0	0	11	100	0	10
2018	Non-shift worker	38	41	10	8	4	0	79	12	649
2017	Shift worker	19	75	6	0	0	0	94	0	16
2017	Non-shift worker	40	42	9	7	3	0	82	9	668
2014	Shift worker	44	28	7	17	5	0	71	22	22
2014	Non-shift worker	42	40	8	7	3	0	82	9	651

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	18	18	0	13	0	0	68	13	16
2020	Non-shift worker	28	37	12	14	8	0	0	66	22	623
2018	Shift worker	37	31	11	0	10	11	0	76	12	10
2018	Non-shift worker	24	34	14	14	13	0	0	58	27	647
2017	Shift worker	23	57	13	7	0	0	0	80	7	16
2017	Non-shift worker	25	32	15	13	14	0	1	58	27	668
2014	Shift worker	18	27	28	14	13	0	0	45	28	22
2014	Non-shift worker	22	37	14	13	13	0	0	59	27	651

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	30	6	13	0	81	13	16
2020	Non-shift worker	33	45	9	10	3	78	13	620
2018	Shift worker	41	27	21	0	11	68	11	10
2018	Non-shift worker	32	41	10	10	6	74	16	647
2017	Shift worker	31	42	20	7	0	73	7	16
2017	Non-shift worker	33	40	11	10	5	74	15	666

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	51	42	0	7	0	0	93	7	16
2020	Non-shift worker	50	37	6	5	2	0	87	7	619
2018	Shift worker	48	20	21	10	0	0	68	10	10
2018	Non-shift worker	47	35	9	4	3	1	84	7	648
2017	Shift worker	49	30	14	7	0	0	79	7	16
2017	Non-shift worker	47	35	9	5	3	0	82	8	666
2014	Shift worker	27	55	9	0	8	0	82	8	22
2014	Non-shift worker	43	38	10	6	3	1	82	8	651

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	69	18	0	7	6	87	13	16
2020	Non-shift worker	32	37	13	10	8	69	18	620
2018	Shift worker	47	21	21	0	10	68	10	10
2018	Non-shift worker	30	34	12	13	11	65	24	649
2017	Shift worker	12	67	0	21	0	79	21	16
2017	Non-shift worker	29	37	12	10	12	66	22	667

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	63	19	12	0	6	82	6	16
2020	Non-shift worker	55	32	8	3	1	88	4	619
2018	Shift worker	79	21	0	0	0	100	0	10
2018	Non-shift worker	54	35	7	2	1	90	3	645
2017	Shift worker	49	51	0	0	0	100	0	16
2017	Non-shift worker	59	32	6	2	1	91	3	664
2014	Shift worker	64	14	13	9	0	78	9	22
2014	Non-shift worker	71	24	4	1	1	94	2	651

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	40	26	34	0	0	0	66	0	15
2020	Non-shift worker	34	38	10	10	8	0	72	18	621
2017	Shift worker	12	69	19	0	0	0	81	0	16
2017	Non-shift worker	30	37	12	12	9	0	67	21	663
2014	Shift worker	0	59	14	9	13	5	62	23	22
2014	Non-shift worker	22	40	11	14	12	0	62	26	650

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	38	30	6	6	19	0	68	26	16
2020	Non-shift worker	34	35	16	9	5	0	69	14	622
2018	Shift worker	58	21	21	0	0	0	79	0	10
2018	Non-shift worker	30	33	17	12	8	1	63	20	645
2017	Shift worker	42	25	33	0	0	0	67	0	16
2017	Non-shift worker	31	33	17	10	8	0	64	19	665
2014	Shift worker	8	36	18	24	14	0	44	38	22
2014	Non-shift worker	30	37	12	12	9	0	66	21	648

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	25	56	6	7	6	0	81	13	16
2020	Non-shift worker	27	41	11	15	6	0	68	21	615
2018	Shift worker	58	10	11	11	10	0	68	21	10
2018	Non-shift worker	25	36	14	13	12	0	61	25	649
2017	Shift worker	29	51	13	7	0	0	80	7	16
2017	Non-shift worker	27	39	12	12	10	0	66	22	664
2014	Shift worker	13	46	22	9	5	5	62	15	22
2014	Non-shift worker	28	38	12	12	9	0	67	21	650

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	56	32	6	0	6	88	6	16
2020	Non-shift worker	43	39	9	7	2	82	9	623
2018	Shift worker	79	10	11	0	0	89	0	10
2018	Non-shift worker	41	39	11	5	4	80	9	647
2017	Shift worker	50	50	0	0	0	100	0	16
2017	Non-shift worker	44	40	8	5	3	84	7	662
2014	Shift worker	14	64	8	5	9	78	14	22
2014	Non-shift worker	48	36	8	5	2	84	8	651

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	39	12	0	20	0	68	20	16
2020	Non-shift worker	19	28	22	15	15	0	48	30	620
2018	Shift worker	20	41	11	11	11	7	65	23	10
2018	Non-shift worker	23	30	21	11	14	0	54	26	650
2017	Shift worker	43	44	6	7	0	0	87	7	16
2017	Non-shift worker	21	34	20	13	10	1	56	23	668
2014	Shift worker	22	37	17	15	9	0	58	24	22
2014	Non-shift worker	25	32	19	13	11	1	57	24	651

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	0	27	33	33	7	0	0	40	27	15
2020	Non-shift worker	7	16	34	29	12	1	1	42	24	619
2018	Shift worker	10	20	21	32	16	0	0	48	30	10
2018	Non-shift worker	6	17	28	30	16	1	2	48	23	647
2017	Shift worker	0	0	61	32	0	7	0	34	0	16
2017	Non-shift worker	6	16	26	29	19	2	3	51	22	664
2014	Shift worker	9	30	34	18	10	0	0	27	39	22
2014	Non-shift worker	7	16	31	25	15	1	4	43	25	648

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	13	18	13	12	44	0	0	56	31	16
2020	Non-shift worker	6	11	25	33	23	2	2	58	17	618
2018	Shift worker	10	0	20	32	38	0	0	70	10	10
2018	Non-shift worker	8	18	25	27	17	2	2	46	28	647
2017	Shift worker	0	7	36	20	25	13	0	51	8	16
2017	Non-shift worker	6	12	23	27	25	3	4	56	19	664
2014	Shift worker	10	34	14	27	10	0	5	39	46	22
2014	Non-shift worker	8	12	24	29	21	2	4	53	21	649

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	7	26	30	32	5	0	0	38	32	16
2020	Non-shift worker	7	15	32	29	13	2	3	44	22	619
2018	Shift worker	10	32	32	9	16	0	0	25	42	10
2018	Non-shift worker	10	15	31	24	16	2	3	42	26	646
2017	Shift worker	14	19	47	20	0	0	0	20	33	16
2017	Non-shift worker	8	16	29	24	16	3	4	43	25	665
2014	Shift worker	33	24	29	0	5	0	9	5	63	22
2014	Non-shift worker	14	19	28	21	14	0	4	36	35	648

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	6	12	46	12	23	0	0	35	19	16
2020	Non-shift worker	4	11	36	33	13	1	1	48	15	614
2018	Shift worker	10	0	43	30	16	0	0	47	10	10
2018	Non-shift worker	4	10	31	37	15	0	3	53	15	643
2017	Shift worker	0	0	37	51	12	0	0	63	0	16
2017	Non-shift worker	4	12	28	33	20	1	3	55	17	660
2014	Shift worker	5	22	28	30	10	0	5	42	28	22
2014	Non-shift worker	3	11	29	37	17	0	3	56	14	648

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	7	18	39	18	18	0	0	36	25	16
2020	Non-shift worker	19	23	28	18	10	1	1	28	43	618
2018	Shift worker	10	20	21	21	16	10	0	42	34	10
2018	Non-shift worker	24	24	27	13	9	1	2	23	49	645
2017	Shift worker	0	19	43	27	6	0	6	35	20	16
2017	Non-shift worker	15	21	27	20	11	2	4	33	38	664
2014	Shift worker	19	21	37	13	5	5	0	18	42	22
2014	Non-shift worker	16	23	29	17	11	1	2	29	41	648

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	0	32	12	25	19	12	0	50	36	16
2020	Non-shift worker	10	14	26	28	16	4	2	47	25	618
2018	Shift worker	10	9	11	31	39	0	0	70	20	10
2018	Non-shift worker	16	19	25	22	15	1	2	38	36	646
2017	Shift worker	0	19	36	28	6	6	6	38	21	16
2017	Non-shift worker	10	14	27	24	15	4	5	44	27	664
2014	Shift worker	14	23	22	24	7	5	5	33	42	22
2014	Non-shift worker	10	13	22	30	19	2	5	52	24	645

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	13	12	30	32	12	0	0	44	26	16
2020	Non-shift worker	8	18	35	22	14	2	2	37	26	617
2018	Shift worker	10	21	11	38	9	10	0	52	36	10
2018	Non-shift worker	11	19	32	20	13	2	3	35	32	645
2017	Shift worker	7	19	37	26	0	12	0	29	29	16
2017	Non-shift worker	8	17	36	18	13	3	4	33	28	665
2014	Shift worker	19	22	37	13	0	5	5	14	45	22
2014	Non-shift worker	15	20	31	19	11	1	3	31	37	648

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	12	26	26	35	0	0	0	35	39	16
2020	Non-shift worker	10	24	42	16	7	1	0	23	34	619

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	31	6	14	12	5	0	66	28	16
2020	Non-shift worker	22	26	19	12	10	8	2	54	25	621
2018	Shift worker	16	20	43	11	0	11	0	40	12	10
2018	Non-shift worker	17	29	18	16	14	6	2	49	32	647
2017	Shift worker	31	31	11	20	7	0	0	62	27	16
2017	Non-shift worker	20	25	15	16	15	4	4	50	34	667
2014	Shift worker	15	36	23	16	5	5	0	54	22	22
2014	Non-shift worker	23	28	13	15	15	3	2	55	31	649

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	38	38	0	6	12	5	80	20	16
2020	Non-shift worker	40	26	10	12	10	2	68	22	620
2018	Shift worker	36	43	0	21	0	0	79	21	10
2018	Non-shift worker	31	31	8	15	14	1	62	30	647
2017	Shift worker	43	37	6	7	7	0	80	14	16
2017	Non-shift worker	33	28	11	14	13	1	63	27	668
2014	Shift worker	28	33	17	9	8	5	64	19	22
2014	Non-shift worker	32	31	9	12	14	1	64	27	650

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	49	32	6	6	6	0	81	12	16
2020	Non-shift worker	46	33	7	9	5	0	79	14	620
2018	Shift worker	68	21	11	0	0	0	89	0	10
2018	Non-shift worker	38	36	9	10	6	0	74	16	645
2017	Shift worker	49	31	13	0	7	0	80	7	16
2017	Non-shift worker	37	37	8	10	7	1	75	17	667
2014	Shift worker	27	60	10	0	3	0	87	3	22
2014	Non-shift worker	36	38	8	12	5	0	74	18	651

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	26	5	0	19	0	76	19	16
2020	Non-shift worker	42	34	12	7	4	2	77	10	617
2018	Shift worker	47	42	11	0	0	0	89	0	10
2018	Non-shift worker	36	40	11	8	5	1	76	13	646

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	13	13	13	12	0	0	61	26	16
2020	Non-shift worker	44	23	12	6	7	6	2	73	14	621

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	12	19	13	0	5	0	66	14	16
2020	Non-shift worker	47	24	16	5	3	1	3	74	9	621

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	43	32	12	6	7	0	0	75	13	16
2020	Non-shift worker	40	32	10	10	7	1	0	72	17	617
2018	Shift worker	47	21	21	0	11	0	0	68	11	10
2018	Non-shift worker	36	33	13	12	7	0	0	68	19	650
2017	Shift worker	25	50	12	7	7	0	0	74	14	16
2017	Non-shift worker	33	34	11	10	10	0	1	68	20	664
2014	Shift worker	26	32	33	9	0	0	0	58	9	22
2014	Non-shift worker	38	32	10	10	9	1	0	71	19	651

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	44	24	18	6	7	0	0	68	13	16
2020	Non-shift worker	48	22	15	6	5	2	1	73	12	616

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	44	24	7	12	7	0	6	72	21	16
2020	Non-shift worker	43	28	11	10	7	1	1	72	17	623
2018	Shift worker	36	53	0	0	11	0	0	89	11	10
2018	Non-shift worker	42	28	12	11	6	1	1	70	18	648
2017	Shift worker	50	30	6	7	7	0	0	80	14	16
2017	Non-shift worker	39	30	11	10	8	1	1	70	19	666
2014	Shift worker	11	56	14	9	9	0	0	67	19	22
2014	Non-shift worker	40	29	10	11	9	1	1	70	20	650

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	51	49	16
2020	Non-shift worker	43	57	623

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	55	19	6	7	6	0	6	79	14	16
2020	Non-shift worker	61	17	7	3	1	3	9	88	4	622

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	61	19	12	0	7	0	0	81	7	16
2020	Non-shift worker	52	25	9	7	4	1	1	79	12	622
2018	Shift worker	58	21	10	0	11	0	0	79	11	10
2018	Non-shift worker	48	27	11	7	7	0	0	75	14	647
2017	Shift worker	57	23	6	7	7	0	0	80	14	16
2017	Non-shift worker	48	24	11	7	9	0	0	73	16	667
2014	Shift worker	21	51	18	5	5	0	0	72	9	22
2014	Non-shift worker	50	27	9	7	6	0	0	77	14	651

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	32	6	13	0	0	81	13	16
2020	Non-shift worker	43	27	11	7	7	4	73	15	621
2018	Shift worker	68	0	32	0	0	0	68	0	10
2018	Non-shift worker	38	27	15	7	7	4	69	16	649
2017	Shift worker	49	37	7	7	0	0	86	7	16
2017	Non-shift worker	39	30	13	7	7	4	73	14	668
2014	Shift worker	20	42	29	5	0	5	65	5	22
2014	Non-shift worker	41	28	13	8	6	4	72	14	651

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	32	19	0	6	0	74	6	16
2020	Non-shift worker	38	28	14	9	9	2	68	18	620
2018	Shift worker	58	21	11	10	0	0	79	10	10
2018	Non-shift worker	30	32	14	12	12	1	62	23	645
2017	Shift worker	38	29	26	7	0	0	67	7	16
2017	Non-shift worker	34	30	12	12	11	1	64	24	667
2014	Shift worker	21	37	22	14	5	0	58	19	22
2014	Non-shift worker	32	31	13	13	10	1	64	23	651

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	43	7	6	13	0	0	74	19	16
2020	Non-shift worker	28	31	16	13	9	3	0	61	23	619
2018	Shift worker	29	49	11	0	10	0	0	79	10	10
2018	Non-shift worker	22	28	17	15	14	3	0	52	30	645
2017	Shift worker	18	43	27	13	0	0	0	61	13	16
2017	Non-shift worker	23	29	16	14	13	5	0	54	29	667
2014	Shift worker	7	33	14	24	13	5	5	43	41	22
2014	Non-shift worker	22	28	15	18	12	5	0	53	31	649

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	38	37	13	6	6	0	74	12	16
2020	Non-shift worker	29	31	12	16	10	1	61	27	621
2018	Shift worker	47	21	11	0	10	10	76	12	10
2018	Non-shift worker	18	29	16	18	17	1	48	36	649
2017	Shift worker	31	36	20	7	7	0	67	14	16
2017	Non-shift worker	18	30	13	20	15	3	50	36	663
2014	Shift worker	12	28	22	24	5	9	44	32	22
2014	Non-shift worker	18	31	17	17	14	3	50	33	650

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	55	19	7	6	0	0	13	85	7	16
2020	Non-shift worker	38	15	10	6	10	14	8	68	20	623

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	26	42	26	0	7	0	68	7	16
2020	Non-shift worker	30	41	16	8	4	2	72	12	623
2018	Shift worker	48	30	11	0	0	10	88	0	10
2018	Non-shift worker	22	41	20	10	6	1	63	17	649
2017	Shift worker	36	43	14	7	0	0	79	7	16
2017	Non-shift worker	24	37	20	10	7	1	62	18	663
2014	Shift worker	16	36	23	20	0	5	55	21	22
2014	Non-shift worker	27	39	18	8	6	3	67	14	651

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	26	48	14	6	6	0	0	74	12	16
2020	Non-shift worker	19	37	18	15	9	2	0	56	25	617

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	25	63	0	0	12	0	0	88	12	16
2020	Non-shift worker	39	33	12	7	6	2	0	73	14	621
2018	Shift worker	48	21	10	11	0	9	0	77	12	10
2018	Non-shift worker	37	35	11	9	7	2	1	73	16	646
2017	Shift worker	61	25	0	14	0	0	0	86	14	16
2017	Non-shift worker	42	32	11	7	5	2	1	76	13	664
2014	Shift worker	32	49	14	5	0	0	0	81	5	22
2014	Non-shift worker	50	31	7	7	3	2	0	83	10	651

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	36	45	0	19	0	0	81	19	16
2020	Non-shift worker	40	33	16	5	5	1	74	11	617
2018	Shift worker	38	31	21	0	0	10	76	0	10
2018	Non-shift worker	31	34	20	8	6	0	66	14	648

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	19	43	0	0	26	12	0	71	29	16
2020	Non-shift worker	20	21	16	15	17	9	2	47	35	620
2018	Shift worker	25	21	11	11	10	21	0	60	27	10
2018	Non-shift worker	16	21	16	18	20	8	1	41	42	643
2017	Shift worker	18	31	19	13	14	0	6	52	28	16
2017	Non-shift worker	15	19	14	18	19	13	2	40	43	665
2014	Shift worker	10	18	26	24	9	8	5	32	38	22
2014	Non-shift worker	17	21	14	19	18	10	2	42	42	651

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	18	50	0	0	19	6	6	78	22	16
2020	Non-shift worker	21	33	14	16	13	2	0	56	30	616
2018	Shift worker	47	32	11	0	10	0	0	79	10	10
2018	Non-shift worker	18	26	17	20	17	2	0	45	38	651
2017	Shift worker	24	57	13	6	0	0	0	81	6	16
2017	Non-shift worker	20	29	13	17	18	3	0	51	35	667
2014	Shift worker	14	30	29	14	5	8	0	48	21	22
2014	Non-shift worker	18	32	14	18	15	2	0	51	34	650

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	7	23	37	19	13	0	0	30	32	16
2020	Non-shift worker	19	27	12	15	22	3	2	48	39	620
2018	Shift worker	40	7	21	11	10	10	0	52	24	10
2018	Non-shift worker	13	21	12	19	30	2	3	36	52	649
2017	Shift worker	30	31	20	7	6	0	6	65	14	16
2017	Non-shift worker	16	22	12	15	29	3	2	41	47	668
2014	Shift worker	5	32	22	18	19	5	0	38	38	22
2014	Non-shift worker	14	18	15	18	28	2	4	35	49	649

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	75	6	0	12	0	0	6	87	13	16
2020	Non-shift worker	43	25	15	7	6	2	3	71	14	623

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	62	6	32	0	0	0	0	68	0	16
2020	Non-shift worker	45	22	15	8	5	2	3	70	14	622

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	81	0	12	0	6	0	0	81	6	16
2020	Non-shift worker	73	8	6	3	3	4	4	88	6	621

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	68	13	19	0	0	0	0	81	0	16
2020	Non-shift worker	74	9	5	3	1	1	6	90	4	621

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	12	55	13	6	13	0	0	68	19	16
2020	Non-shift worker	26	39	16	10	6	3	0	67	17	622
2018	Shift worker	36	21	21	10	0	10	0	64	12	10
2018	Non-shift worker	19	34	21	13	10	3	1	54	24	647
2017	Shift worker	24	44	18	7	7	0	0	68	14	16
2017	Non-shift worker	20	32	20	12	11	4	0	55	24	667

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	36	39	0	19	6	0	74	26	16
2020	Non-shift worker	33	40	12	8	5	2	74	14	622
2018	Shift worker	47	42	11	0	0	0	89	0	10
2018	Non-shift worker	34	37	13	8	6	2	72	14	646
2017	Shift worker	43	43	0	7	0	7	93	7	16
2017	Non-shift worker	32	39	12	9	5	2	73	14	668
2014	Shift worker	22	40	29	9	0	0	62	9	22
2014	Non-shift worker	39	35	13	5	5	3	76	11	651

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	45	6	6	6	6	0	80	13	16
2020	Non-shift worker	35	37	14	5	6	3	0	74	11	621
2018	Shift worker	68	10	21	0	0	0	0	79	0	10
2018	Non-shift worker	32	34	17	6	6	5	0	69	13	648
2017	Shift worker	36	44	7	0	0	7	6	92	0	16
2017	Non-shift worker	33	30	18	5	7	7	0	68	13	668
2014	Shift worker	26	41	24	9	0	0	0	67	9	22
2014	Non-shift worker	40	31	17	4	3	5	0	75	8	650

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	25	31	0	26	6	12	0	64	36	16
2020	Non-shift worker	36	34	16	4	5	4	1	74	9	620

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	43	18	13	0	19	6	0	65	21	16
2020	Non-shift worker	44	28	10	7	7	4	1	75	14	623

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	49	39	0	12	0	88	12	16
2020	Non-shift worker	51	31	8	7	3	82	10	621
2018	Shift worker	68	21	11	0	0	89	0	10
2018	Non-shift worker	44	36	8	6	6	80	12	647
2017	Shift worker	49	37	14	0	0	86	0	16
2017	Non-shift worker	45	35	7	6	6	81	12	667
2014	Shift worker	23	64	9	0	5	86	5	22
2014	Non-shift worker	50	33	6	5	6	83	11	649

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	32	6	13	6	0	74	19	16
2020	Non-shift worker	40	30	14	8	7	0	70	16	622
2018	Shift worker	36	43	21	0	0	0	79	0	10
2018	Non-shift worker	30	35	15	10	10	0	65	20	647
2017	Shift worker	46	26	14	7	0	7	77	8	15
2017	Non-shift worker	33	33	15	9	9	1	67	18	668
2014	Shift worker	13	31	33	14	9	0	44	23	22
2014	Non-shift worker	33	35	12	13	6	1	68	20	648

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	39	0	19	0	0	81	19	16
2020	Non-shift worker	38	34	13	8	7	0	73	15	618
2018	Shift worker	47	42	11	0	0	0	89	0	10
2018	Non-shift worker	30	35	13	12	9	0	65	21	644
2017	Shift worker	46	32	15	7	0	0	78	7	15
2017	Non-shift worker	34	33	13	10	9	1	68	19	668
2014	Shift worker	14	29	33	15	9	0	44	24	22
2014	Non-shift worker	33	35	12	13	7	0	68	20	649

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	14	26	0	12	6	0	59	13	16
2020	Non-shift worker	39	23	15	11	8	4	0	65	19	622
2018	Shift worker	36	43	0	21	0	0	0	79	21	10
2018	Non-shift worker	30	27	16	14	10	3	1	59	25	649
2017	Shift worker	46	12	20	7	0	15	0	68	9	15
2017	Non-shift worker	33	25	16	11	10	5	1	61	22	667
2014	Shift worker	22	42	13	9	14	0	0	65	23	22
2014	Non-shift worker	37	24	13	12	9	4	1	64	22	650

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Shift worker	7	51	42	16
2020	Non-shift worker	17	47	36	622
2018	Shift worker	11	51	39	10
2018	Non-shift worker	19	39	42	649
2017	Shift worker	14	69	17	16
2017	Non-shift worker	19	47	35	667
2014	Shift worker	21	47	32	22
2014	Non-shift worker	18	50	32	649

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-shift worker	8	11	40	24	5	13	128
2014	Non-shift worker	16	9	39	24	9999	13	121

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	5	26	19	0	12	26	12	49	20	16
2020	Non-shift worker	15	15	17	11	9	27	7	44	30	621
2018	Shift worker	16	10	21	11	0	42	0	45	18	10
2018	Non-shift worker	13	17	19	11	13	22	5	42	32	642
2017	Shift worker	31	6	17	7	0	27	12	60	11	16
2017	Non-shift worker	13	17	17	10	11	25	8	44	31	668
2014	Shift worker	9	9	46	5	0	21	9	27	7	22
2014	Non-shift worker	12	16	19	9	10	29	5	43	28	650

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	39	6	0	12	12	0	79	14	16
2020	Non-shift worker	30	30	15	9	8	7	1	65	18	619
2018	Shift worker	27	62	0	11	0	0	0	89	11	10
2018	Non-shift worker	27	27	18	11	8	8	1	60	21	646
2017	Shift worker	37	17	27	7	0	6	6	62	8	16
2017	Non-shift worker	26	35	17	6	7	8	1	66	15	668
2014	Shift worker	14	32	37	0	0	17	0	56	0	22
2014	Non-shift worker	23	25	20	8	8	14	1	57	19	649

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Shift worker	0	100	10
2018	Non-shift worker	9	91	647

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	48	52	58

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	78	22	58

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	0	100	58

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	10	90	58

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	26	74	58

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	13	87	58

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	15	85	58

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	20	80	58

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	41	59	58

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	10	90	58

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	24	76	58

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	27	73	58

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	0	100	58

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	18	82	58

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	26	74	58

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	10	90	58

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	14	86	58

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	0	100	58

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	12	88	58

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	60	40	58

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	9	91	55

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	9	91	55

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	13	87	55

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	12	88	55

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	41	59	55

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	17	83	55

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	49	51	55

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	0	100	55

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	70	30	55

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Non-shift worker	11	89	55

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	12	19	26	0	6	26	12	49	10	16
2020	Non-shift worker	16	14	16	6	7	33	6	51	23	621
2018	Shift worker	16	10	32	0	0	42	0	45	0	10
2018	Non-shift worker	16	15	22	5	8	28	6	47	19	646
2017	Shift worker	31	23	12	0	0	34	0	83	0	16
2017	Non-shift worker	13	14	20	4	6	34	9	48	17	666
2014	Shift worker	0	22	43	0	0	31	5	34	0	22
2014	Non-shift worker	13	13	22	4	4	38	6	46	14	650

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	30	32	12	7	6	12	0	71	15	16
2020	Non-shift worker	33	27	17	6	7	9	1	68	14	619
2018	Shift worker	38	52	11	0	0	0	0	89	0	10
2018	Non-shift worker	30	28	19	5	6	10	1	66	13	648
2017	Shift worker	49	11	26	0	0	14	0	70	0	16
2017	Non-shift worker	28	31	18	4	5	12	2	69	10	663
2014	Shift worker	14	50	28	0	0	8	0	69	0	22
2014	Non-shift worker	28	25	18	4	4	19	2	67	10	649

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	27	6	13	12	0	0	68	26	16
2020	Non-shift worker	25	28	20	16	10	0	1	54	26	621

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	34	31	29	7	0	0	0	65	7	15
2020	Non-shift worker	34	27	19	10	7	1	1	62	18	620
2018	Shift worker	0	38	10	31	10	0	11	42	46	10
2018	Non-shift worker	17	22	22	18	19	0	2	40	38	651
2017	Shift worker	30	32	6	13	6	0	14	72	22	16
2017	Non-shift worker	20	23	20	17	16	0	2	45	34	665

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	12	6	51	18	13	0	17	32	16
2020	Non-shift worker	10	16	27	24	21	1	26	46	622
2018	Shift worker	27	11	32	21	9	0	37	30	10
2018	Non-shift worker	11	18	31	17	23	1	29	40	651
2017	Shift worker	17	25	25	20	13	0	42	33	16
2017	Non-shift worker	9	21	28	23	18	1	30	42	667

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	6	52	18	0	0	0	30	18	16
2020	Non-shift worker	22	31	24	14	7	0	1	54	22	620
2018	Shift worker	27	54	20	0	0	0	0	80	0	10
2018	Non-shift worker	20	34	26	12	6	0	2	56	18	647
2017	Shift worker	0	57	31	0	6	0	6	61	6	16
2017	Non-shift worker	24	31	24	11	7	1	3	57	19	662

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	6	19	25	38	13	0	0	24	51	16
2020	Non-shift worker	12	21	23	20	22	1	1	34	43	619
2018	Shift worker	48	21	11	9	10	0	0	70	20	10
2018	Non-shift worker	13	20	21	18	26	0	1	33	45	648
2017	Shift worker	6	39	30	6	13	0	6	48	20	16
2017	Non-shift worker	14	22	24	17	21	1	2	37	39	665

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	20	5	13	13	0	6	66	28	16
2020	Non-shift worker	23	26	20	15	14	0	2	50	30	620
2018	Shift worker	36	21	32	0	0	0	10	64	0	10
2018	Non-shift worker	29	20	19	10	15	0	5	52	27	645
2017	Shift worker	17	40	13	0	7	6	18	74	9	16
2017	Non-shift worker	26	23	19	12	13	1	7	53	27	666

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	32	19	26	0	0	0	55	26	16
2020	Non-shift worker	19	22	25	16	17	0	1	41	34	620
2018	Shift worker	0	36	53	0	0	10	0	40	0	10
2018	Non-shift worker	21	23	24	15	16	0	1	44	31	649
2017	Shift worker	23	42	21	7	7	0	0	65	14	16
2017	Non-shift worker	21	27	25	16	12	0	0	47	28	663

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	44	19	13	0	0	0	68	13	16
2020	Non-shift worker	27	21	20	13	11	0	8	52	26	620

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	33	34	26	7	0	0	0	67	7	15
2020	Non-shift worker	32	33	22	7	4	1	2	66	12	620
2018	Shift worker	47	21	11	11	0	0	10	76	12	10
2018	Non-shift worker	27	30	21	13	7	1	1	58	20	647
2017	Shift worker	42	38	20	0	0	0	0	80	0	16
2017	Non-shift worker	29	29	21	11	7	0	2	60	19	662

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	32	37	25	6	0	0	0	69	6	16
2020	Non-shift worker	31	33	20	10	5	1	1	65	15	621
2018	Shift worker	27	41	21	10	0	0	0	68	10	10
2018	Non-shift worker	32	33	20	8	5	0	1	67	13	644
2017	Shift worker	42	38	20	0	0	0	0	80	0	16
2017	Non-shift worker	35	33	17	8	5	1	2	70	13	663

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	31	25	25	19	0	0	56	19	16
2020	Non-shift worker	36	35	16	7	4	0	72	12	620
2017	Shift worker	49	25	26	0	0	0	74	0	16
2017	Non-shift worker	40	31	13	7	6	2	73	14	662

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	49	18	7	13	12	0	0	68	26	16
2020	Non-shift worker	41	27	14	10	7	0	1	69	17	620

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	37	38	18	7	0	0	0	75	7	16
2020	Non-shift worker	24	27	26	14	8	0	1	51	23	621

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	31	26	12	7	0	0	55	19	16
2020	Non-shift worker	25	30	21	13	10	0	0	55	24	619
2018	Shift worker	18	31	20	10	0	0	21	61	13	10
2018	Non-shift worker	33	28	23	9	5	1	1	63	14	642
2017	Shift worker	29	18	24	21	7	0	0	48	28	16
2017	Non-shift worker	33	34	19	8	4	0	1	68	13	662

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	37	14	0	0	0	0	86	0	16
2020	Non-shift worker	35	28	22	8	6	0	1	64	14	620
2018	Shift worker	58	21	10	0	0	0	10	88	0	10
2018	Non-shift worker	50	23	15	5	5	1	1	75	10	643
2017	Shift worker	68	25	0	7	0	0	0	93	7	16
2017	Non-shift worker	53	24	12	6	4	0	1	78	10	666

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	24	37	12	26	0	0	0	62	26	16
2020	Non-shift worker	21	31	26	12	9	0	0	53	22	621

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	30	14	6	0	0	0	80	6	16
2020	Non-shift worker	65	16	9	3	3	0	3	84	6	621
2018	Shift worker	89	11	0	0	0	0	0	100	0	10
2018	Non-shift worker	68	14	7	2	2	1	5	87	5	645

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	75	0	12	0	12	0	0	75	12	16
2020	Non-shift worker	73	13	5	2	4	1	2	88	7	618
2018	Shift worker	89	0	0	11	0	0	0	89	11	10
2018	Non-shift worker	66	13	7	7	4	0	3	82	11	645
2017	Shift worker	73	20	7	0	0	0	0	93	0	16
2017	Non-shift worker	69	13	6	5	4	1	2	84	9	667

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	68	7	12	0	12	0	75	12	16
2020	Non-shift worker	59	24	9	4	3	1	84	7	619
2017	Shift worker	66	27	7	0	0	0	93	0	15
2017	Non-shift worker	45	30	15	6	3	1	76	9	665

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	62	19	13	0	6	0	0	81	6	16
2020	Non-shift worker	60	19	10	6	4	0	1	80	10	617
2017	Shift worker	68	6	13	14	0	0	0	74	14	16
2017	Non-shift worker	57	20	9	6	6	1	2	79	12	668

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	75	0	0	7	0	18	92	8	16
2020	Non-shift worker	58	10	8	3	2	18	84	7	618
2017	Shift worker	75	13	0	0	0	13	100	0	16
2017	Non-shift worker	52	13	8	2	1	24	86	4	665

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	75	25	0	0	0	0	0	100	0	16
2020	Non-shift worker	53	25	13	5	2	0	2	80	7	621
2017	Shift worker	62	26	0	0	0	0	13	100	0	16
2017	Non-shift worker	58	23	9	4	1	1	5	85	5	662

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	81	7	0	6	6	0	0	88	12	16
2020	Non-shift worker	79	12	3	2	1	1	2	94	3	622
2017	Shift worker	62	20	13	0	6	0	0	81	6	16
2017	Non-shift worker	75	12	5	1	2	1	3	91	3	666

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	56	25	19	0	0	0	0	81	0	16
2020	Non-shift worker	43	29	16	6	3	1	2	74	10	621
2017	Shift worker	51	49	0	0	0	0	0	100	0	16
2017	Non-shift worker	50	30	12	4	2	0	2	82	6	665

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	34	24	0	0	0	0	76	0	16
2020	Non-shift worker	19	39	27	9	5	0	0	59	14	623

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	6	31	44	12	7	0	0	37	19	16
2020	Non-shift worker	6	25	36	23	10	0	0	31	33	621
2018	Shift worker	16	21	32	20	11	0	0	37	30	10
2018	Non-shift worker	7	25	39	19	10	0	0	32	30	650
2017	Shift worker	18	30	25	27	0	0	0	48	27	16
2017	Non-shift worker	7	21	41	19	11	1	1	28	30	667

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	0	21	41	32	7	39	21	15
2020	Non-shift worker	15	27	37	15	5	20	43	620
2018	Shift worker	10	11	52	27	0	27	21	10
2018	Non-shift worker	14	25	37	17	6	23	40	638
2017	Shift worker	0	14	38	24	23	48	14	16
2017	Non-shift worker	10	24	43	16	6	23	34	662

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	61	32	6	0	0	0	94	0	16
2020	Non-shift worker	37	43	11	4	4	0	80	8	618
2018	Shift worker	36	32	11	11	10	0	68	21	10
2018	Non-shift worker	25	42	16	10	5	2	68	16	648
2017	Shift worker	25	36	7	14	0	19	74	17	16
2017	Non-shift worker	17	39	16	13	10	4	58	25	666

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	45	6	6	0	0	0	88	6	16
2020	Non-shift worker	36	35	14	6	6	3	0	73	13	617

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	43	31	6	13	7	0	0	74	20	16
2020	Non-shift worker	35	28	9	12	13	2	0	65	25	622

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	62	18	13	7	0	0	0	80	7	16
2020	Non-shift worker	45	28	13	5	5	4	1	76	10	621

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	42	32	6	7	12	0	74	19	16
2020	Non-shift worker	28	32	18	11	10	2	61	22	621
2018	Shift worker	27	41	11	21	0	0	68	21	10
2018	Non-shift worker	18	30	20	17	13	2	49	30	646
2017	Shift worker	31	39	0	30	0	0	70	30	15
2017	Non-shift worker	14	35	17	17	14	2	51	31	668

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	50	37	12	0	0	0	0	88	0	16
2020	Non-shift worker	39	42	9	7	3	0	0	81	10	623

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	55	26	12	6	0	0	0	81	6	16
2020	Non-shift worker	42	40	8	8	3	0	0	82	11	623

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	46	35	7	0	7	0	6	86	7	15
2020	Non-shift worker	39	39	13	6	1	0	1	79	7	618

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	61	13	19	0	0	6	0	79	0	16
2020	Non-shift worker	48	33	10	5	1	1	2	83	6	618

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	67	6	13	0	0	7	7	85	0	16
2020	Non-shift worker	57	12	8	1	1	14	6	86	3	621

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	68	32	0	0	0	0	0	100	0	16
2020	Non-shift worker	52	36	7	3	1	1	0	89	4	616

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	61	13	19	7	0	0	0	74	7	16
2020	Non-shift worker	49	29	7	8	6	1	0	79	15	622

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	55	39	0	6	0	0	0	94	6	16
2020	Non-shift worker	52	29	8	6	5	0	0	82	11	621

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Non-shift worker	17	55	8	17	0	3	0	74	17	105

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	12	88	16
2020	Non-shift worker	7	93	620

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Shift worker	19	81	16
2020	Non-shift worker	13	87	618
2017	Non-shift worker	19	81	666
2014	Non-shift worker	14	86	651

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-shift worker	77	23	127
2014	Non-shift worker	77	23	91

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-shift worker	44	28	6	12	9	1	0	73	21	98
2014	Non-shift worker	52	29	6	9	3	1	0	82	12	70

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	48	26	13	13	0	0	0	74	13	16
2020	Non-shift worker	44	31	8	5	4	3	5	82	10	622

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	20	55	26	0	73	27	16
2020	Non-shift worker	26	52	20	1	67	33	623

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Shift worker	44	25	6	0	0	6	19	92	0	16
2020	Non-shift worker	47	16	9	6	5	2	16	76	13	621
2018	Shift worker	59	20	0	0	10	0	11	88	12	10
2018	Non-shift worker	46	12	14	7	9	1	10	66	18	648

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 100. Are you currently a shift worker?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 63a. From whom did you experience discrimination on the job? Co-workers

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 63g. From whom did you experience discrimination on the job? Other

Question 64a. Please indicate the type of discrimination you experienced. Race

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Question 64c. Please indicate the type of discrimination you experienced. Colour

Question 64e. Please indicate the type of discrimination you experienced. Age

Question 64f. Please indicate the type of discrimination you experienced. Sex

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Question 64j. Please indicate the type of discrimination you experienced. Family status

Question 64l. Please indicate the type of discrimination you experienced. Disability