2020 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 69 26 3 3 0 0 0 95 3 76
2020 Non-supervisor 51 44 1 3 1 0 0 95 4 235

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 92 3 3 1 0 0 1 96 1 76
2020 Non-supervisor 88 8 1 1 0 0 1 98 1 235
2017 Supervisor 91 5 0 1 0 1 1 99 1 79
2017 Non-supervisor 84 11 1 1 1 1 2 97 2 195
2014 Supervisor 84 11 3 0 1 0 0 96 1 71
2014 Non-supervisor 76 15 3 1 0 2 4 97 1 184

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 33 3 7 1 0 0 89 8 75
2020 Non-supervisor 45 38 8 7 1 0 1 84 8 236
2019 Supervisor 61 28 2 8 2 0 0 89 9 69
2019 Non-supervisor 61 26 4 6 2 0 0 87 9 183
2017 Supervisor 59 26 1 7 6 0 0 86 13 79
2017 Non-supervisor 54 30 8 7 2 0 0 83 9 195
2014 Supervisor 78 15 6 1 0 0 0 93 1 71
2014 Non-supervisor 59 31 2 3 4 0 0 91 7 184

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 22 5 7 0 0 0 88 7 76
2020 Non-supervisor 39 48 7 6 0 0 0 87 6 236
2019 Supervisor 56 32 11 2 0 0 0 88 2 68
2019 Non-supervisor 36 41 12 8 2 0 1 78 10 184
2018 Supervisor 51 41 4 5 0 0 0 91 5 67
2018 Non-supervisor 36 48 7 5 4 0 0 84 9 166
2017 Supervisor 49 33 7 10 1 0 0 82 12 79
2017 Non-supervisor 39 37 10 10 4 0 0 76 14 195
2014 Supervisor 39 45 7 4 4 0 0 84 9 71
2014 Non-supervisor 27 44 10 13 5 0 0 71 18 184

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 21 1 7 0 0 0 92 7 76
2020 Non-supervisor 52 32 10 5 0 0 0 84 5 232
2019 Supervisor 73 23 3 2 0 0 0 95 2 69
2019 Non-supervisor 63 27 5 4 1 1 0 90 5 183
2017 Supervisor 80 19 0 1 0 0 0 99 1 79
2017 Non-supervisor 63 29 4 2 2 0 0 92 4 194
2014 Supervisor 72 24 4 0 0 0 0 96 0 71
2014 Non-supervisor 49 40 6 4 1 0 0 89 5 185

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 34 4 13 7 0 0 76 20 76
2020 Non-supervisor 60 26 6 5 3 0 0 86 8 235
2019 Supervisor 58 33 4 5 0 0 0 91 5 69
2019 Non-supervisor 64 24 6 5 1 1 0 89 5 185
2018 Supervisor 52 36 6 6 0 0 0 88 6 67
2018 Non-supervisor 56 28 11 3 1 0 0 84 5 165
2017 Supervisor 54 26 10 7 2 0 0 80 10 78
2017 Non-supervisor 53 29 9 6 1 1 0 84 7 194
2014 Supervisor 38 40 6 13 3 0 1 78 16 71
2014 Non-supervisor 46 35 9 6 4 0 0 81 10 184

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 61 32 5 3 0 0 0 92 3 76
2020 Non-supervisor 51 37 7 4 1 0 0 88 5 236
2019 Supervisor 80 19 1 0 0 0 0 99 0 69
2019 Non-supervisor 48 36 9 4 3 0 0 84 7 185
2018 Supervisor 58 30 8 3 2 0 0 88 5 67
2018 Non-supervisor 36 47 12 4 1 0 0 83 5 166
2017 Supervisor 53 38 4 4 1 0 0 92 5 79
2017 Non-supervisor 36 46 7 6 4 1 0 83 10 195
2014 Supervisor 46 42 4 6 1 0 0 89 7 71
2014 Non-supervisor 32 46 7 8 8 0 0 77 16 185

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 26 11 5 1 0 0 83 6 76
2020 Non-supervisor 55 34 7 3 1 0 0 89 4 236
2019 Supervisor 50 43 6 2 0 0 0 93 2 69
2019 Non-supervisor 50 33 7 6 4 0 0 83 10 186
2018 Supervisor 46 39 11 4 0 0 0 85 4 67
2018 Non-supervisor 39 37 14 6 2 0 1 77 8 165
2017 Supervisor 42 37 13 6 1 0 0 80 8 79
2017 Non-supervisor 38 38 11 11 2 0 0 76 13 195
2014 Supervisor 42 35 11 7 4 0 0 77 11 71
2014 Non-supervisor 38 33 14 10 5 0 0 71 15 185

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 36 9 5 0 0 0 85 5 75
2020 Non-supervisor 41 43 10 6 0 0 0 83 7 233
2019 Supervisor 52 44 3 2 0 0 0 95 2 69
2019 Non-supervisor 34 43 11 9 3 0 0 76 12 184
2018 Supervisor 44 42 9 3 1 0 0 87 4 67
2018 Non-supervisor 31 49 9 9 3 0 0 79 12 166
2017 Supervisor 41 46 2 10 0 0 0 88 10 79
2017 Non-supervisor 37 41 12 8 2 0 0 78 10 195

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 19 2 1 0 0 0 96 1 76
2020 Non-supervisor 60 32 5 2 0 0 0 93 3 234
2019 Supervisor 80 17 3 0 0 0 0 97 0 69
2019 Non-supervisor 52 35 6 5 1 0 0 87 7 185
2018 Supervisor 72 20 4 3 0 0 0 93 3 67
2018 Non-supervisor 48 42 7 2 1 0 0 90 3 165
2017 Supervisor 63 28 5 2 1 0 0 92 4 79
2017 Non-supervisor 46 39 8 6 1 0 0 85 7 195
2014 Supervisor 66 30 4 0 0 0 0 96 0 71
2014 Non-supervisor 45 41 7 4 3 0 0 86 6 185

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 33 4 5 0 1 0 91 5 76
2020 Non-supervisor 59 30 5 5 2 0 0 89 6 236
2019 Supervisor 67 31 0 2 0 0 0 98 2 68
2019 Non-supervisor 49 37 6 5 3 0 0 85 9 185
2018 Supervisor 47 41 9 3 0 0 0 88 3 67
2018 Non-supervisor 46 37 9 5 2 0 0 83 8 165
2017 Supervisor 50 34 10 4 3 0 0 84 6 79
2017 Non-supervisor 41 40 8 7 3 1 0 81 10 195

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 26 7 0 0 0 0 93 0 76
2020 Non-supervisor 63 28 6 2 0 0 0 91 3 230
2019 Supervisor 81 13 6 0 0 0 0 94 0 68
2019 Non-supervisor 63 24 7 4 2 0 0 88 6 183
2018 Supervisor 74 17 7 0 2 0 0 91 2 67
2018 Non-supervisor 56 32 9 2 1 0 0 89 2 162
2017 Supervisor 67 29 2 1 1 0 0 95 2 78
2017 Non-supervisor 54 35 7 4 1 0 0 88 4 195
2014 Supervisor 74 20 3 3 0 0 0 94 3 71
2014 Non-supervisor 55 31 7 4 3 0 0 86 7 184

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 29 7 4 1 0 0 88 5 75
2020 Non-supervisor 50 33 9 7 1 0 0 83 8 235
2019 Supervisor 72 25 3 0 0 0 0 97 0 69
2019 Non-supervisor 42 38 10 7 3 0 0 80 10 184
2018 Supervisor 55 38 5 3 0 0 0 93 3 67
2018 Non-supervisor 42 38 11 6 3 0 1 80 9 165
2017 Supervisor 56 28 10 4 1 0 0 84 5 78
2017 Non-supervisor 33 44 11 10 2 0 1 77 12 195
2014 Supervisor 46 38 7 6 3 0 0 85 8 71
2014 Non-supervisor 23 45 12 14 6 0 0 68 20 185

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 29 1 3 1 0 0 94 4 76
2020 Non-supervisor 53 31 10 3 2 0 0 85 5 235
2019 Supervisor 73 23 4 0 0 0 0 96 0 69
2019 Non-supervisor 53 32 5 7 3 0 0 85 10 185
2018 Supervisor 63 30 4 3 0 0 0 93 3 67
2018 Non-supervisor 47 38 8 5 2 0 0 85 7 164
2017 Supervisor 59 31 5 4 1 0 0 90 5 78
2017 Non-supervisor 43 35 11 9 1 1 0 79 10 195
2014 Supervisor 46 35 6 10 3 0 0 82 13 71
2014 Non-supervisor 35 39 11 8 7 0 0 74 15 185

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 27 0 8 1 0 0 91 9 74
2020 Non-supervisor 55 37 6 2 1 0 0 91 3 235
2019 Supervisor 67 28 2 3 0 0 0 95 3 68
2019 Non-supervisor 48 35 7 6 3 0 1 83 9 182
2018 Supervisor 57 34 3 6 0 0 0 91 6 67
2018 Non-supervisor 48 35 10 5 2 0 0 82 8 165
2017 Supervisor 57 32 8 3 1 0 0 89 4 78
2017 Non-supervisor 42 40 10 7 0 0 0 83 7 194
2014 Supervisor 52 28 11 7 1 0 0 80 9 71
2014 Non-supervisor 40 33 11 9 7 0 0 73 16 185

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 25 6 5 0 0 0 89 5 76
2020 Non-supervisor 59 31 7 3 0 0 0 90 3 235
2019 Supervisor 79 21 0 0 0 0 0 100 0 69
2019 Non-supervisor 55 31 8 3 3 0 0 86 6 186
2018 Supervisor 61 30 5 3 2 0 0 91 5 67
2018 Non-supervisor 51 35 11 2 1 0 0 86 3 164
2017 Supervisor 56 33 6 4 1 0 0 89 5 78
2017 Non-supervisor 48 38 7 5 3 0 0 85 8 194
2014 Supervisor 59 30 3 9 0 0 0 89 9 71
2014 Non-supervisor 43 36 9 7 5 0 0 79 12 185

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 25 15 19 24 0 0 42 44 75
2020 Non-supervisor 34 39 17 8 1 0 0 73 9 234
2019 Supervisor 21 36 29 11 3 0 0 57 14 69
2019 Non-supervisor 44 38 13 3 2 1 0 82 5 184
2018 Supervisor 26 27 25 17 4 0 0 54 21 67
2018 Non-supervisor 48 36 12 4 0 0 0 84 4 166
2017 Supervisor 22 34 22 12 10 0 0 56 22 78
2017 Non-supervisor 42 46 11 1 0 0 0 88 1 195
2014 Supervisor 18 32 22 21 4 0 1 51 26 71
2014 Non-supervisor 42 40 15 2 1 0 0 83 2 185

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 22 31 18 9 0 0 28 41 76
2020 Non-supervisor 9 18 40 21 13 0 0 33 27 236
2019 Supervisor 8 21 36 21 15 0 0 36 28 69
2019 Non-supervisor 7 20 40 21 10 1 1 31 28 186
2018 Supervisor 10 17 42 22 9 0 0 31 27 67
2018 Non-supervisor 10 23 34 19 12 1 1 32 33 165
2017 Supervisor 6 22 48 14 10 0 0 24 28 78
2017 Non-supervisor 13 20 36 19 9 2 2 29 34 195
2014 Supervisor 9 24 41 15 10 0 1 26 33 71
2014 Non-supervisor 13 21 41 16 7 1 2 24 34 184

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 1 6 22 33 35 1 0 69 8 75
2020 Non-supervisor 0 7 15 38 39 0 1 78 7 235
2019 Supervisor 0 11 13 38 36 1 2 75 11 68
2019 Non-supervisor 2 5 18 35 37 1 2 75 7 186
2018 Supervisor 0 14 27 37 23 0 0 59 14 67
2018 Non-supervisor 4 8 19 29 37 1 3 68 12 163
2017 Supervisor 4 11 39 23 21 0 1 45 15 79
2017 Non-supervisor 5 10 24 30 26 3 3 59 16 195
2014 Supervisor 6 9 33 39 13 0 1 52 15 70
2014 Non-supervisor 8 14 28 27 17 3 3 46 24 183

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 15 31 29 12 0 1 42 27 75
2020 Non-supervisor 11 20 32 23 13 0 0 36 31 234
2019 Supervisor 9 18 24 22 27 0 0 49 27 68
2019 Non-supervisor 15 22 32 18 12 0 1 31 37 186
2018 Supervisor 7 22 31 31 9 0 0 40 30 67
2018 Non-supervisor 13 19 41 13 12 1 2 26 32 163
2017 Supervisor 9 25 20 31 14 0 0 46 34 79
2017 Non-supervisor 19 26 30 12 11 2 1 23 46 194
2014 Supervisor 18 16 35 21 8 0 1 30 34 71
2014 Non-supervisor 23 22 28 15 7 2 4 23 48 184

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 34 22 13 11 0 0 25 53 76
2020 Non-supervisor 11 16 31 25 17 0 0 42 27 235
2019 Supervisor 5 16 40 24 16 0 0 40 21 69
2019 Non-supervisor 8 16 34 26 14 1 1 41 24 186
2018 Supervisor 4 21 45 21 8 0 0 29 26 66
2018 Non-supervisor 6 9 40 29 14 1 1 44 15 163
2017 Supervisor 8 20 46 18 8 0 0 26 27 79
2017 Non-supervisor 9 16 36 24 14 1 0 38 25 195
2014 Supervisor 12 20 47 13 8 0 0 21 32 70
2014 Non-supervisor 7 20 39 20 11 1 2 32 28 184

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 26 30 15 10 0 0 25 45 76
2020 Non-supervisor 9 16 26 23 24 0 1 49 26 235
2019 Supervisor 8 26 36 20 11 0 0 31 34 69
2019 Non-supervisor 11 11 31 25 19 2 2 45 23 186
2018 Supervisor 6 30 38 18 9 0 0 27 35 67
2018 Non-supervisor 12 16 28 23 17 0 4 41 29 165
2017 Supervisor 11 30 37 13 6 1 1 20 42 78
2017 Non-supervisor 12 22 29 20 14 2 3 35 35 195
2014 Supervisor 23 33 28 10 7 0 0 17 55 71
2014 Non-supervisor 21 28 30 12 5 2 2 18 51 185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 1 2 24 40 31 0 1 72 4 76
2020 Non-supervisor 2 4 19 35 37 2 1 74 6 231
2019 Supervisor 8 2 21 45 24 0 0 69 9 69
2019 Non-supervisor 1 9 25 28 31 4 2 64 10 183
2018 Supervisor 3 5 29 45 18 0 0 63 8 67
2018 Non-supervisor 3 12 23 31 27 2 2 61 16 163
2017 Supervisor 0 9 26 46 17 0 1 64 9 79
2017 Non-supervisor 4 10 19 36 22 4 4 64 15 194
2014 Supervisor 3 7 27 44 15 0 4 62 10 71
2014 Non-supervisor 5 15 28 26 15 3 7 46 22 184

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 14 34 25 18 0 1 44 21 75
2020 Non-supervisor 8 15 29 26 20 2 0 47 23 235
2019 Supervisor 8 11 35 25 21 0 0 46 18 68
2019 Non-supervisor 9 14 32 25 16 2 1 43 24 185
2018 Supervisor 5 21 39 25 11 0 0 35 25 67
2018 Non-supervisor 8 15 45 17 13 0 2 31 23 165
2017 Supervisor 5 23 39 20 13 0 0 33 28 79
2017 Non-supervisor 15 22 35 14 10 3 2 25 38 195
2014 Supervisor 10 27 44 11 7 0 1 19 37 71
2014 Non-supervisor 18 22 32 15 8 1 3 24 42 185

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 0 3 31 34 32 0 0 66 3 76
2020 Non-supervisor 2 6 30 39 24 0 0 63 8 236
2019 Supervisor 0 6 25 41 27 0 0 69 6 69
2019 Non-supervisor 3 5 29 34 29 1 0 63 8 184
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 20 11 3 1 1 0 85 4 76
2020 Non-supervisor 47 24 11 4 1 6 7 82 6 236
2019 Supervisor 63 20 11 3 0 2 2 86 3 68
2019 Non-supervisor 45 24 15 2 3 5 4 77 6 186
2018 Supervisor 47 39 8 3 3 0 0 86 6 67
2018 Non-supervisor 39 32 13 7 2 4 4 77 9 166
2017 Supervisor 55 31 4 7 4 0 0 86 11 77
2017 Non-supervisor 41 25 10 6 4 7 6 76 12 194
2014 Supervisor 55 31 4 4 3 0 3 88 7 71
2014 Non-supervisor 35 32 12 9 4 7 2 73 13 185

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 19 5 4 1 0 0 89 6 75
2020 Non-supervisor 70 20 4 5 1 0 0 90 6 236
2019 Supervisor 74 18 5 2 0 2 0 94 2 68
2019 Non-supervisor 56 32 5 4 3 0 1 89 6 185
2018 Supervisor 66 22 7 5 0 0 0 88 5 66
2018 Non-supervisor 55 26 8 8 2 0 0 81 11 165
2017 Supervisor 70 18 5 4 2 0 0 88 7 79
2017 Non-supervisor 51 31 6 8 3 1 0 83 10 194
2014 Supervisor 69 18 4 6 3 0 0 87 8 71
2014 Non-supervisor 56 19 6 10 7 2 1 77 17 185

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 79 14 4 1 1 0 0 93 3 76
2020 Non-supervisor 80 15 3 2 1 0 0 95 3 235
2019 Supervisor 76 18 3 3 0 0 0 94 3 68
2019 Non-supervisor 71 22 2 5 1 0 0 93 6 185
2018 Supervisor 67 31 2 0 0 0 0 98 0 67
2018 Non-supervisor 70 21 4 3 1 0 0 92 4 166
2017 Supervisor 74 23 0 2 0 0 0 98 2 79
2017 Non-supervisor 60 29 4 5 2 0 0 89 7 193
2014 Supervisor 66 28 4 0 1 0 0 94 1 71
2014 Non-supervisor 57 32 4 3 3 0 1 90 6 185

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 23 4 4 1 0 0 90 5 76
2020 Non-supervisor 70 21 6 2 1 0 0 91 3 234
2019 Supervisor 73 27 0 0 0 0 0 100 0 68
2019 Non-supervisor 63 26 8 4 0 0 0 89 4 186
2018 Supervisor 67 30 2 1 0 0 0 97 1 67
2018 Non-supervisor 56 35 4 2 3 0 0 92 4 164

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 17 4 7 1 1 1 87 8 76
2020 Non-supervisor 57 20 8 1 1 6 7 88 2 236
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 22 5 1 0 0 1 93 1 76
2020 Non-supervisor 68 23 7 2 0 0 0 91 2 234
2019 Supervisor 73 23 2 0 0 2 0 97 0 69
2019 Non-supervisor 64 29 3 3 1 0 1 93 3 185

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 24 11 7 0 0 3 82 7 76
2020 Non-supervisor 64 27 5 3 1 0 0 91 5 235
2019 Supervisor 56 30 10 3 0 0 0 87 3 69
2019 Non-supervisor 59 27 4 5 3 0 2 87 9 185
2018 Supervisor 50 42 5 3 0 0 0 92 3 66
2018 Non-supervisor 59 29 7 2 1 0 1 89 4 165
2017 Supervisor 51 28 7 9 2 0 2 81 12 79
2017 Non-supervisor 51 35 4 8 1 1 0 87 9 195
2014 Supervisor 53 36 6 3 3 0 0 89 6 71
2014 Non-supervisor 54 32 8 3 3 0 1 86 6 185

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 13 14 4 1 1 2 79 6 76
2020 Non-supervisor 67 19 9 2 2 1 1 87 4 236

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 23 8 4 0 0 1 87 4 76
2020 Non-supervisor 65 24 6 3 0 0 0 90 4 236
2019 Supervisor 61 30 6 3 0 0 0 91 3 69
2019 Non-supervisor 62 22 7 6 2 1 1 85 8 185
2018 Supervisor 61 30 6 3 0 0 0 91 3 65
2018 Non-supervisor 59 30 9 2 1 0 0 89 2 165
2017 Supervisor 56 28 9 1 4 0 2 86 5 79
2017 Non-supervisor 55 31 4 8 2 2 0 87 9 195
2014 Supervisor 52 37 4 3 4 0 0 89 7 71
2014 Non-supervisor 60 28 3 5 4 0 0 88 9 185

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 43 57 76
2020 Non-supervisor 45 55 236

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 13 4 1 0 3 8 94 2 76
2020 Non-supervisor 70 13 5 1 0 3 8 94 1 234

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 21 5 5 0 0 1 89 5 76
2020 Non-supervisor 73 18 5 4 0 0 0 91 4 235
2019 Supervisor 72 23 4 0 0 0 0 96 0 68
2019 Non-supervisor 67 20 7 3 3 0 0 87 6 185
2018 Supervisor 65 32 1 1 0 0 0 97 1 65
2018 Non-supervisor 68 22 5 4 2 0 0 90 5 164
2017 Supervisor 53 31 5 5 4 0 2 86 9 78
2017 Non-supervisor 66 19 8 5 2 0 0 85 7 195
2014 Supervisor 58 32 3 6 1 0 0 90 7 70
2014 Non-supervisor 61 21 8 6 4 0 0 82 10 185
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 29 1 4 1 1 0 93 5 76
2020 Non-supervisor 63 24 6 3 0 3 0 90 4 236
2019 Supervisor 54 38 4 2 2 0 0 93 3 68
2019 Non-supervisor 54 28 7 6 2 2 0 84 9 186
2018 Supervisor 49 43 4 3 0 0 0 93 3 67
2018 Non-supervisor 47 34 12 5 2 1 0 82 6 167
2017 Supervisor 44 40 7 6 2 0 0 84 9 79
2017 Non-supervisor 38 39 9 8 1 4 0 81 10 194
2014 Supervisor 42 42 7 6 3 0 0 84 8 71
2014 Non-supervisor 32 35 10 13 4 5 0 70 19 185

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 61 26 8 4 1 0 0 87 5 76
2020 Non-supervisor 58 31 6 3 2 0 0 89 4 236
2019 Supervisor 55 39 5 2 0 0 0 94 2 67
2019 Non-supervisor 54 31 6 5 3 1 0 85 9 186
2018 Supervisor 52 39 4 4 0 0 0 91 4 67
2018 Non-supervisor 45 35 11 7 1 0 0 80 9 167
2017 Supervisor 48 35 6 8 2 0 0 84 10 79
2017 Non-supervisor 43 37 10 7 3 0 0 80 10 194
2014 Supervisor 35 42 10 10 3 0 0 77 13 71
2014 Non-supervisor 31 34 15 13 6 1 0 66 19 185

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 34 7 10 4 0 0 79 14 76
2020 Non-supervisor 42 34 11 9 2 2 0 79 11 233
2019 Supervisor 47 42 8 3 0 0 0 89 3 67
2019 Non-supervisor 38 42 10 6 4 1 0 81 10 185
2018 Supervisor 32 50 3 10 4 0 0 82 15 66
2018 Non-supervisor 32 34 11 15 3 4 1 69 19 166
2017 Supervisor 30 38 12 14 7 0 0 67 20 77
2017 Non-supervisor 28 34 12 13 6 7 0 66 21 194
2014 Supervisor 27 41 14 14 3 1 0 68 17 71
2014 Non-supervisor 23 35 14 16 7 4 0 61 24 185

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 41 11 8 0 0 0 81 8 75
2020 Non-supervisor 39 37 11 11 2 0 0 77 12 236
2019 Supervisor 39 43 9 9 0 0 0 82 9 68
2019 Non-supervisor 31 42 8 13 4 1 0 74 18 186
2018 Supervisor 39 47 6 7 1 0 0 86 9 67
2018 Non-supervisor 32 41 9 14 2 2 0 74 17 167
2017 Supervisor 33 38 14 12 4 0 0 71 15 79
2017 Non-supervisor 25 39 13 12 8 3 0 66 20 193
2014 Supervisor 32 45 10 13 0 0 0 77 13 71
2014 Non-supervisor 22 40 16 11 9 2 0 63 21 185

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 30 13 13 6 1 7 65 21 76
2020 Non-supervisor 21 29 23 7 4 10 6 60 12 235
2019 Supervisor 33 39 19 8 0 0 1 73 8 69
2019 Non-supervisor 28 23 22 9 3 11 3 60 14 186
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 44 4 5 0 0 0 91 5 76
2020 Non-supervisor 49 40 8 3 0 0 0 89 3 236
2019 Supervisor 57 32 6 2 3 0 0 89 5 69
2019 Non-supervisor 50 39 5 3 3 0 1 89 6 186
2018 Supervisor 49 37 6 6 1 0 0 86 8 65
2018 Non-supervisor 44 38 11 4 2 1 0 82 6 165
2017 Supervisor 40 43 10 8 0 0 0 82 8 79
2017 Non-supervisor 41 43 9 7 0 0 0 84 8 192
2014 Supervisor 51 35 9 4 1 0 0 86 6 71
2014 Non-supervisor 42 38 9 5 5 0 0 81 10 185

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 41 5 7 3 0 0 85 9 76
2020 Non-supervisor 39 38 10 9 1 2 0 80 10 236
2019 Supervisor 54 32 8 5 2 0 0 86 6 69
2019 Non-supervisor 35 43 11 7 3 2 0 79 10 186

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 26 7 1 0 0 0 92 1 76
2020 Non-supervisor 45 34 10 5 2 2 2 82 7 236
2019 Supervisor 71 27 2 0 0 0 0 98 0 69
2019 Non-supervisor 53 24 13 8 1 2 0 78 9 186
2018 Supervisor 68 27 3 1 0 0 0 96 1 66
2018 Non-supervisor 49 31 13 4 1 2 0 81 5 164
2017 Supervisor 68 28 2 0 0 1 0 98 0 79
2017 Non-supervisor 40 40 8 6 2 5 1 84 8 194
2014 Supervisor 70 20 6 3 1 0 0 90 4 70
2014 Non-supervisor 54 30 6 4 2 3 1 87 7 184

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 23 9 0 1 0 0 89 1 76
2020 Non-supervisor 55 32 8 3 1 1 0 88 3 235
2019 Supervisor 56 36 7 0 0 0 0 93 0 68
2019 Non-supervisor 52 28 15 3 1 1 0 81 4 185
2018 Supervisor 70 21 5 5 0 0 0 91 5 66
2018 Non-supervisor 51 32 11 5 1 0 0 84 6 165

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 11 17 9 1 7 0 70 12 76
2020 Non-supervisor 38 25 11 6 4 13 3 75 12 235
2019 Supervisor 42 30 10 7 0 4 7 81 7 69
2019 Non-supervisor 36 16 18 8 6 14 2 62 17 183
2018 Supervisor 45 24 17 3 6 3 1 73 9 66
2018 Non-supervisor 32 25 16 9 8 9 1 63 19 164
2017 Supervisor 34 23 11 14 8 6 3 64 24 78
2017 Non-supervisor 22 26 18 9 12 12 1 55 25 193
2014 Supervisor 33 24 8 13 14 6 3 61 29 71
2014 Non-supervisor 22 24 18 14 11 10 2 51 28 185

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 26 8 8 1 0 0 83 10 76
2020 Non-supervisor 45 32 10 6 2 5 0 81 8 233
2019 Supervisor 47 46 8 0 0 0 0 92 0 69
2019 Non-supervisor 47 25 15 8 4 1 0 73 12 184
2018 Supervisor 55 32 9 5 0 0 0 86 5 66
2018 Non-supervisor 40 30 16 9 3 0 0 71 13 165
2017 Supervisor 49 34 5 8 4 0 0 83 12 79
2017 Non-supervisor 35 36 11 11 3 3 1 73 15 194
2014 Supervisor 38 36 7 11 7 0 0 74 19 71
2014 Non-supervisor 26 36 20 11 5 2 0 63 17 185

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 28 16 16 5 1 3 61 22 75
2020 Non-supervisor 27 30 14 12 8 6 4 63 22 235
2019 Supervisor 37 26 18 12 3 0 4 66 16 69
2019 Non-supervisor 31 23 13 15 15 2 1 55 31 186
2018 Supervisor 32 24 23 13 3 0 4 59 17 66
2018 Non-supervisor 26 27 12 20 10 4 1 56 32 165
2017 Supervisor 29 26 10 18 10 0 6 59 30 78
2017 Non-supervisor 15 34 9 18 16 6 2 53 37 194
2014 Supervisor 28 17 10 24 18 1 1 46 44 71
2014 Non-supervisor 16 25 13 20 20 3 3 43 43 185

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 18 14 10 1 0 0 75 11 76
2020 Non-supervisor 56 21 11 5 3 0 3 80 8 236
2019 Supervisor 54 29 7 5 3 0 2 85 8 69
2019 Non-supervisor 59 22 12 4 2 1 1 82 6 186

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 17 4 3 0 0 0 93 3 75
2020 Non-supervisor 66 18 10 3 0 1 3 87 3 236
2019 Supervisor 76 18 5 0 0 0 2 95 0 69
2019 Non-supervisor 52 28 11 4 1 2 3 84 5 185

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 84 13 1 0 0 1 0 98 0 75
2020 Non-supervisor 87 3 2 0 1 3 4 96 1 234
2019 Supervisor 87 6 3 0 0 1 3 97 0 69
2019 Non-supervisor 85 5 3 1 1 4 2 95 1 184

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 92 1 1 0 1 1 3 97 1 76
2020 Non-supervisor 83 6 4 0 0 1 6 95 0 234
2019 Supervisor 89 2 0 0 0 0 10 100 0 69
2019 Non-supervisor 86 3 2 0 1 2 6 98 1 183

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 38 4 4 0 0 0 92 4 75
2020 Non-supervisor 40 43 10 4 0 3 0 85 5 235
2019 Supervisor 58 42 0 0 0 0 0 100 0 69
2019 Non-supervisor 40 46 8 4 1 1 0 87 5 186
2018 Supervisor 60 31 6 3 0 0 0 91 3 66
2018 Non-supervisor 37 42 11 6 3 1 0 81 9 163
2017 Supervisor 46 41 7 4 1 0 0 88 5 79
2017 Non-supervisor 30 43 13 7 4 3 0 76 11 194

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 25 4 5 0 1 0 91 5 76
2020 Non-supervisor 59 29 5 4 1 1 0 90 5 234
2019 Supervisor 71 23 6 0 0 0 0 94 0 69
2019 Non-supervisor 59 29 8 4 1 0 0 88 5 186
2018 Supervisor 75 19 4 2 0 0 0 94 2 66
2018 Non-supervisor 60 27 9 3 1 0 0 87 4 167
2017 Supervisor 54 32 9 5 0 0 0 86 5 79
2017 Non-supervisor 46 43 6 4 0 1 1 89 4 194
2014 Supervisor 52 38 6 3 1 0 0 90 4 71
2014 Non-supervisor 44 38 9 5 2 2 0 84 7 185

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 19 7 5 0 1 0 88 5 76
2020 Non-supervisor 56 26 10 3 0 4 0 86 3 236
2019 Supervisor 75 20 3 2 0 0 0 95 2 68
2019 Non-supervisor 61 22 8 4 1 4 0 87 5 185
2018 Supervisor 69 23 6 2 0 0 0 93 2 67
2018 Non-supervisor 57 26 11 1 1 4 1 87 2 167
2017 Supervisor 68 24 4 4 0 0 0 92 4 78
2017 Non-supervisor 47 37 9 0 2 4 0 87 3 194
2014 Supervisor 55 31 10 3 0 1 0 87 3 71
2014 Non-supervisor 50 32 10 2 2 5 0 86 3 185

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 30 11 8 0 4 0 80 8 75
2020 Non-supervisor 46 26 14 4 2 7 1 78 6 236

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 16 6 4 0 1 1 89 4 76
2020 Non-supervisor 56 26 6 3 2 5 3 89 5 236

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 74 24 3 0 0 0 0 97 0 76
2020 Non-supervisor 76 17 5 0 0 0 0 94 1 236
2019 Supervisor 77 23 0 0 0 0 0 100 0 69
2019 Non-supervisor 72 22 4 2 1 0 0 94 2 185
2018 Supervisor 77 18 3 1 0 0 0 96 1 66
2018 Non-supervisor 68 25 4 3 1 0 0 93 4 167
2017 Supervisor 66 32 1 1 0 0 0 97 1 79
2017 Non-supervisor 64 32 3 1 0 0 0 95 1 194
2014 Supervisor 70 23 6 1 0 0 0 93 1 70
2014 Non-supervisor 55 31 9 4 2 0 0 86 5 185

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 74 19 5 1 0 0 0 93 1 75
2020 Non-supervisor 72 20 4 3 0 0 0 93 3 236
2019 Supervisor 82 18 0 0 0 0 0 100 0 69
2019 Non-supervisor 73 15 8 2 1 0 0 89 3 186
2018 Supervisor 78 16 3 3 0 0 0 94 3 67
2018 Non-supervisor 62 25 11 1 1 0 0 87 2 165
2017 Supervisor 63 26 6 3 2 0 0 89 5 79
2017 Non-supervisor 57 29 6 4 2 2 0 88 6 194
2014 Supervisor 53 26 13 9 0 0 0 79 9 71
2014 Non-supervisor 39 35 12 6 6 0 0 75 12 185

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 19 8 1 0 0 0 91 1 76
2020 Non-supervisor 66 25 6 3 0 0 0 91 3 233
2019 Supervisor 79 21 0 0 0 0 0 100 0 69
2019 Non-supervisor 69 18 7 5 1 0 0 87 6 184
2018 Supervisor 72 22 1 5 0 0 0 94 5 67
2018 Non-supervisor 61 30 7 1 1 0 0 91 2 166
2017 Supervisor 60 27 7 3 2 0 0 87 5 79
2017 Non-supervisor 53 35 5 4 2 1 0 89 6 194
2014 Supervisor 55 28 11 6 0 0 0 83 6 71
2014 Non-supervisor 41 33 12 7 6 0 0 75 13 185

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 16 9 5 0 4 0 85 5 76
2020 Non-supervisor 59 20 13 5 1 2 1 81 6 236
2019 Supervisor 66 22 7 3 0 1 0 90 3 69
2019 Non-supervisor 56 17 10 9 3 4 1 77 12 186
2018 Supervisor 63 19 12 4 2 0 0 82 6 67
2018 Non-supervisor 49 25 10 11 2 3 0 76 14 167
2017 Supervisor 54 18 19 5 4 0 0 73 9 79
2017 Non-supervisor 41 32 12 8 4 3 0 75 13 194
2014 Supervisor 38 26 10 13 8 4 1 67 23 71
2014 Non-supervisor 34 23 15 14 10 4 1 59 25 185
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 37 36 28 76
2020 Non-supervisor 18 42 40 236
2019 Supervisor 31 45 24 69
2019 Non-supervisor 28 38 34 186
2018 Supervisor 25 48 27 67
2018 Non-supervisor 26 33 41 166
2017 Supervisor 24 49 27 79
2017 Non-supervisor 28 35 36 195
2014 Supervisor 31 38 31 71
2014 Non-supervisor 31 35 34 185

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 40 11 29 8 3 10 28
2020 Non-supervisor 10 27 28 5 26 5 42
2019 Supervisor 38 24 20 9 4 5 21
2019 Non-supervisor 10 16 31 10 28 5 51
2018 Supervisor 53 12 17 12 0 6 17
2018 Non-supervisor 14 8 37 13 20 9 43
2017 Supervisor 31 10 37 16 0 5 19
2017 Non-supervisor 12 8 35 14 27 4 55
2014 Supervisor 22 14 27 23 9999 14 22
2014 Non-supervisor 15 14 38 14 9999 19 58
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 11 89 76
2020 Non-supervisor 3 97 236
2019 Supervisor 9 91 69
2019 Non-supervisor 5 95 186
2018 Supervisor 7 93 67
2018 Non-supervisor 10 90 167

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 12 15 5 0 20 4 74 7 76
2020 Non-supervisor 22 15 11 1 2 41 8 73 5 235
2019 Supervisor 50 17 11 2 2 12 7 83 4 69
2019 Non-supervisor 25 10 18 5 2 31 9 59 11 186
2018 Supervisor 48 12 14 6 0 17 3 75 8 67
2018 Non-supervisor 28 14 21 2 2 27 7 63 6 167
2017 Supervisor 43 20 15 1 1 18 3 78 3 79
2017 Non-supervisor 23 18 14 3 2 30 9 67 9 193
2014 Supervisor 32 19 11 3 6 27 3 72 12 71
2014 Non-supervisor 21 13 17 5 3 34 7 58 14 185

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 19 15 0 0 1 0 85 0 76
2020 Non-supervisor 50 24 11 0 2 12 1 85 2 236
2019 Supervisor 73 16 8 0 2 2 0 91 2 69
2019 Non-supervisor 60 14 10 4 1 11 0 83 6 185
2018 Supervisor 62 27 5 3 0 2 1 92 3 65
2018 Non-supervisor 47 23 14 4 2 10 1 79 6 166
2017 Supervisor 58 32 6 4 0 0 0 90 4 79
2017 Non-supervisor 43 25 9 5 1 17 1 82 7 194
2014 Supervisor 52 30 8 3 4 3 0 84 7 71
2014 Non-supervisor 37 25 17 8 2 11 0 70 10 185
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 69
2019 Non-supervisor 3 97 186
2018 Supervisor 0 100 67
2018 Non-supervisor 4 96 163

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 11 14 1 0 26 5 78 2 75
2020 Non-supervisor 22 13 12 1 1 44 7 72 4 234
2019 Supervisor 49 9 8 0 0 19 15 88 0 69
2019 Non-supervisor 29 9 17 1 1 33 10 68 2 185
2018 Supervisor 47 14 13 0 2 21 3 80 2 67
2018 Non-supervisor 28 11 19 2 1 36 4 65 4 166
2017 Supervisor 36 15 15 2 0 28 4 75 4 79
2017 Non-supervisor 22 12 15 3 1 40 7 64 7 195
2014 Supervisor 40 9 17 1 0 31 1 72 2 70
2014 Non-supervisor 24 13 14 0 2 40 6 68 5 185

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 16 13 0 0 3 0 86 0 76
2020 Non-supervisor 49 25 11 2 0 12 1 85 2 236
2019 Supervisor 74 17 6 0 0 3 0 94 0 69
2019 Non-supervisor 62 16 11 1 1 9 1 86 2 186
2018 Supervisor 60 27 7 0 2 2 3 91 2 67
2018 Non-supervisor 48 26 14 1 1 11 0 83 1 167
2017 Supervisor 57 29 5 1 0 8 0 94 1 79
2017 Non-supervisor 45 26 9 2 1 16 1 85 4 194
2014 Supervisor 58 25 11 0 0 4 1 88 0 71
2014 Non-supervisor 41 28 13 2 2 13 0 80 4 185
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 26 10 4 6 0 0 80 10 76
2020 Non-supervisor 42 26 16 10 5 1 0 69 16 236

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 17 5 0 1 0 0 93 1 76
2020 Non-supervisor 57 27 13 1 2 1 0 84 3 235
2019 Supervisor 77 20 3 0 0 0 0 97 0 68
2019 Non-supervisor 63 24 8 2 3 0 0 87 5 186
2018 Supervisor 58 33 8 0 1 0 0 91 1 67
2018 Non-supervisor 55 23 11 7 4 0 1 78 11 167
2017 Supervisor 63 27 6 1 2 0 0 90 4 79
2017 Non-supervisor 49 28 15 4 4 0 0 78 8 194

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 19 18 19 35 0 0 29 54 75
2020 Non-supervisor 21 25 28 17 10 0 0 46 26 236
2019 Supervisor 9 33 24 25 9 0 0 42 34 68
2019 Non-supervisor 23 35 29 8 5 0 0 58 14 186
2018 Supervisor 9 25 30 24 12 0 0 34 36 66
2018 Non-supervisor 19 33 32 10 5 0 1 53 15 167
2017 Supervisor 11 29 27 22 10 0 0 40 32 78
2017 Non-supervisor 25 31 21 17 5 0 1 56 22 194

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 21 15 25 25 0 0 35 50 76
2020 Non-supervisor 26 29 23 10 11 0 1 55 21 234
2019 Supervisor 15 33 37 12 3 0 0 48 15 69
2019 Non-supervisor 26 33 20 15 5 0 0 59 20 183
2018 Supervisor 15 29 31 17 8 0 0 44 25 67
2018 Non-supervisor 29 30 27 7 6 0 1 60 13 167
2017 Supervisor 13 27 32 17 11 0 0 40 28 79
2017 Non-supervisor 25 33 22 13 6 0 1 59 19 195

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 21 22 14 23 0 0 41 37 76
2020 Non-supervisor 33 26 19 14 8 0 0 59 22 234
2019 Supervisor 20 26 32 16 6 0 0 46 22 69
2019 Non-supervisor 33 31 19 11 6 1 0 65 17 186
2018 Supervisor 17 25 37 16 5 0 0 42 21 67
2018 Non-supervisor 25 31 27 12 5 0 1 56 17 167
2017 Supervisor 17 26 26 20 10 0 0 43 30 79
2017 Non-supervisor 25 33 16 15 8 1 1 60 24 193

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 25 17 19 20 0 0 44 39 76
2020 Non-supervisor 43 28 13 9 5 0 1 72 14 235
2019 Supervisor 31 39 18 7 4 0 0 70 12 67
2019 Non-supervisor 61 24 10 2 2 0 2 86 4 185
2018 Supervisor 28 27 37 7 0 0 1 56 7 67
2018 Non-supervisor 54 27 11 4 1 0 3 83 5 167
2017 Supervisor 25 37 22 9 4 0 4 64 13 79
2017 Non-supervisor 55 24 9 6 3 0 4 81 9 193

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 28 18 16 23 0 0 44 39 75
2020 Non-supervisor 27 36 17 12 7 0 0 63 20 234
2019 Supervisor 24 34 27 13 3 0 0 58 16 68
2019 Non-supervisor 41 33 15 7 3 0 0 75 11 186
2018 Supervisor 24 25 40 10 1 0 0 49 12 65
2018 Non-supervisor 43 27 19 7 5 0 0 69 12 167
2017 Supervisor 22 28 26 14 9 0 0 51 23 78
2017 Non-supervisor 31 34 19 10 6 0 0 65 16 194

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 28 14 17 8 0 0 60 25 76
2020 Non-supervisor 41 24 15 7 10 0 3 67 18 236

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 28 23 5 1 0 0 70 6 75
2020 Non-supervisor 38 40 14 4 3 0 0 78 7 236
2019 Supervisor 38 54 8 0 0 0 0 92 0 69
2019 Non-supervisor 38 34 20 4 4 0 0 72 8 185
2018 Supervisor 34 38 22 6 0 0 0 72 6 67
2018 Non-supervisor 32 43 16 6 3 1 1 75 9 166
2017 Supervisor 30 32 22 10 5 0 0 62 16 78
2017 Non-supervisor 29 32 22 10 6 0 0 61 16 193

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 23 30 17 8 0 0 46 24 76
2020 Non-supervisor 27 34 24 9 6 0 0 61 15 236
2019 Supervisor 21 40 23 14 2 0 0 61 16 69
2019 Non-supervisor 23 38 24 9 5 0 0 62 15 184
2018 Supervisor 13 36 37 8 6 0 0 50 14 66
2018 Non-supervisor 25 41 21 8 5 0 1 66 13 166
2017 Supervisor 16 33 28 15 8 0 0 49 23 78
2017 Non-supervisor 22 32 20 16 9 1 0 54 26 192

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 33 17 8 4 0 0 71 12 76
2020 Non-supervisor 38 35 16 8 3 0 0 73 11 235
2019 Supervisor 30 41 20 8 2 0 0 71 9 69
2019 Non-supervisor 35 31 17 10 6 0 0 66 17 185
2018 Supervisor 26 39 25 7 2 0 1 66 9 67
2018 Non-supervisor 32 33 21 10 4 0 0 65 14 167
2017 Supervisor 25 38 22 10 5 0 0 63 15 78
2017 Non-supervisor 24 35 21 13 8 0 0 59 20 193

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 24 11 6 0 0 0 83 6 76
2020 Non-supervisor 57 27 10 4 2 0 0 84 6 235
2019 Supervisor 53 35 8 4 0 0 0 87 4 69
2019 Non-supervisor 62 20 10 5 3 1 0 82 8 185

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 25 23 8 3 0 0 66 11 76
2020 Non-supervisor 29 32 22 11 5 0 0 62 16 236

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 27 22 15 9 0 0 53 24 76
2020 Non-supervisor 28 35 21 13 3 0 0 63 15 236
2019 Supervisor 32 29 28 8 3 0 0 61 11 69
2019 Non-supervisor 33 37 18 8 4 0 1 70 11 184
2018 Supervisor 23 33 31 12 1 0 0 56 13 67
2018 Non-supervisor 28 42 17 9 3 0 1 70 12 166
2017 Supervisor 19 32 26 15 6 1 0 52 21 78
2017 Non-supervisor 24 42 17 11 5 0 1 67 16 193

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 22 13 1 1 0 0 84 3 75
2020 Non-supervisor 55 26 12 6 2 0 0 81 7 233
2019 Supervisor 61 29 7 3 0 0 0 90 3 69
2019 Non-supervisor 63 25 8 3 2 0 0 88 4 184
2018 Supervisor 57 19 18 3 3 0 0 76 6 67
2018 Non-supervisor 52 28 13 3 4 0 0 80 7 166
2017 Supervisor 64 22 9 4 1 0 0 86 5 79
2017 Non-supervisor 63 20 9 4 3 1 1 84 6 195

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 44 12 2 0 0 0 87 2 74
2020 Non-supervisor 42 36 13 8 1 0 0 78 9 235

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 88 11 0 0 1 0 0 99 1 75
2020 Non-supervisor 74 15 5 1 0 0 4 93 1 234
2019 Supervisor 87 5 1 0 0 0 7 99 0 69
2019 Non-supervisor 86 5 4 0 1 0 4 96 1 182
2018 Supervisor 80 16 0 2 0 0 1 98 2 67
2018 Non-supervisor 79 15 4 0 1 1 1 95 1 165

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 92 4 3 1 0 0 0 96 1 75
2020 Non-supervisor 88 4 2 1 1 1 2 96 3 234
2019 Supervisor 86 8 4 0 0 0 2 96 0 68
2019 Non-supervisor 87 7 3 2 1 0 1 95 2 184
2018 Supervisor 85 11 1 0 1 0 1 97 1 67
2018 Non-supervisor 83 11 3 1 1 0 1 95 3 166
2017 Supervisor 79 8 6 4 0 0 2 90 4 79
2017 Non-supervisor 83 7 3 3 2 2 0 92 5 193

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 22 0 0 0 0 0 100 0 74
2020 Non-supervisor 78 13 6 3 0 0 1 92 3 235
2019 Supervisor 61 34 3 2 0 0 0 95 2 69
2019 Non-supervisor 71 20 6 2 1 0 1 92 3 184
2018 Supervisor 61 33 3 2 0 0 2 95 2 67
2018 Non-supervisor 66 22 7 2 1 0 2 89 3 166
2017 Supervisor 61 29 5 3 0 0 2 92 3 79
2017 Non-supervisor 64 24 8 2 1 1 1 89 3 195

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 23 6 3 3 0 0 89 6 74
2020 Non-supervisor 73 16 7 1 1 0 1 91 3 235
2019 Supervisor 66 24 9 2 0 0 0 90 2 69
2019 Non-supervisor 71 20 5 2 2 0 0 91 3 182
2018 Supervisor 56 31 10 0 1 0 2 88 1 67
2018 Non-supervisor 62 24 7 3 2 0 1 88 5 167
2017 Supervisor 49 25 11 11 2 0 1 75 14 79
2017 Non-supervisor 68 16 8 5 2 0 1 85 8 195

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 18 10 1 0 0 0 88 1 75
2020 Non-supervisor 74 2 1 1 0 1 20 97 1 235
2019 Supervisor 61 32 4 3 0 0 0 93 3 69
2019 Non-supervisor 70 2 1 0 1 0 26 99 1 185
2018 Supervisor 54 34 6 3 1 0 2 89 5 67
2018 Non-supervisor 62 3 1 1 0 0 33 97 1 165
2017 Supervisor 50 34 10 3 1 0 1 86 4 79
2017 Non-supervisor 58 5 1 0 0 0 36 98 1 195

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 25 6 1 0 0 0 92 1 75
2020 Non-supervisor 69 20 6 2 0 1 2 91 3 236
2019 Supervisor 73 24 3 0 0 0 0 97 0 69
2019 Non-supervisor 77 16 4 0 1 1 1 95 1 184
2018 Supervisor 67 27 3 1 0 0 2 96 1 67
2018 Non-supervisor 75 16 3 1 1 0 4 94 3 167
2017 Supervisor 69 22 5 3 0 0 2 93 3 79
2017 Non-supervisor 71 16 1 2 0 1 8 96 2 195

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 86 9 1 1 3 0 0 95 4 76
2020 Non-supervisor 65 13 12 5 4 0 0 79 10 236
2019 Supervisor 86 11 3 0 0 0 0 97 0 69
2019 Non-supervisor 72 12 8 3 3 0 2 86 6 184
2018 Supervisor 79 17 3 0 0 0 2 97 0 67
2018 Non-supervisor 62 19 6 6 4 0 3 84 10 167
2017 Supervisor 74 18 4 1 1 1 1 94 2 79
2017 Non-supervisor 61 19 13 4 2 0 1 81 6 195

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 24 10 4 0 0 0 86 4 76
2020 Non-supervisor 48 31 14 5 0 0 1 80 6 236
2019 Supervisor 72 16 10 2 0 0 0 88 2 69
2019 Non-supervisor 59 25 13 2 1 0 1 84 3 184
2018 Supervisor 54 35 3 6 0 0 2 91 6 66
2018 Non-supervisor 57 28 9 3 1 0 2 87 4 167
2017 Supervisor 52 31 10 5 1 0 1 83 7 79
2017 Non-supervisor 44 33 15 4 2 1 0 79 6 194

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 40 21 1 0 0 0 78 1 76
2020 Non-supervisor 31 44 18 6 1 0 0 75 7 236

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 19 30 22 11 0 0 37 33 76
2020 Non-supervisor 15 39 35 8 3 0 0 54 11 236
2019 Supervisor 19 30 39 10 2 0 0 50 11 69
2019 Non-supervisor 27 37 29 3 3 0 0 65 6 186
2018 Supervisor 12 27 46 13 0 2 0 40 13 67
2018 Non-supervisor 20 46 28 5 1 0 0 66 6 166
2017 Supervisor 10 20 45 21 4 0 0 30 25 79
2017 Non-supervisor 15 42 35 6 2 1 0 57 8 195

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 27 27 13 10 0 0 23 51 76
2020 Non-supervisor 8 15 39 26 12 0 0 38 23 236
2019 Supervisor 9 14 51 20 6 0 0 26 23 68
2019 Non-supervisor 8 13 34 32 14 0 0 46 20 186
2018 Supervisor 7 20 47 17 9 0 0 27 27 67
2018 Non-supervisor 2 13 39 34 12 0 0 46 15 166
2017 Supervisor 13 16 50 16 4 0 1 20 30 78
2017 Non-supervisor 7 12 42 28 10 1 0 39 19 194

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 29 5 1 0 0 0 93 1 76
2020 Non-supervisor 52 37 7 1 0 2 0 91 1 235
2019 Supervisor 57 37 3 2 0 2 0 96 2 69
2019 Non-supervisor 42 38 12 3 2 3 0 83 5 186
2018 Supervisor 58 36 1 5 0 0 0 94 5 67
2018 Non-supervisor 42 39 10 3 1 5 0 85 4 167
2017 Supervisor 51 35 6 5 1 1 0 88 7 78
2017 Non-supervisor 43 39 7 7 1 3 0 85 8 194

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 28 6 11 0 0 0 83 11 76
2020 Non-supervisor 50 32 10 4 1 3 0 85 5 233

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 17 5 15 2 0 1 78 17 76
2020 Non-supervisor 47 29 14 6 3 0 0 76 10 235

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 17 8 9 0 0 1 83 9 76
2020 Non-supervisor 62 26 8 1 1 2 0 90 2 233

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 33 10 7 0 0 0 83 7 75
2020 Non-supervisor 54 27 10 6 2 2 0 82 7 236
2019 Supervisor 59 32 2 6 0 2 0 93 6 69
2019 Non-supervisor 50 33 11 4 1 1 1 84 5 185
2018 Supervisor 55 30 9 3 1 1 0 86 5 67
2018 Non-supervisor 47 37 12 2 2 1 0 84 4 167
2017 Supervisor 43 35 10 10 3 0 0 78 12 79
2017 Non-supervisor 42 36 9 8 3 1 0 79 12 195

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 25 4 1 1 0 0 93 3 75
2020 Non-supervisor 64 29 5 0 0 0 1 94 1 234

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 25 4 1 0 0 0 95 1 76
2020 Non-supervisor 62 28 6 2 0 0 1 92 2 236

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 27 7 1 0 0 0 92 1 74
2020 Non-supervisor 56 28 10 4 0 1 2 86 4 231

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 20 6 0 1 0 1 93 1 76
2020 Non-supervisor 67 24 7 0 0 1 2 93 0 235

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 16 4 2 0 8 4 93 3 75
2020 Non-supervisor 62 14 5 3 1 13 3 90 4 235

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 21 4 4 0 0 0 92 4 75
2020 Non-supervisor 66 26 5 2 0 1 0 93 2 234

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 28 4 0 0 0 0 96 0 74
2020 Non-supervisor 64 26 5 3 0 0 0 91 3 236

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 19 3 0 1 0 0 96 1 75
2020 Non-supervisor 73 19 5 1 1 0 0 93 3 234

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 49 7 7 0 0 0 87 7 76
2019 Supervisor 47 46 3 4 0 0 0 93 4 69

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 100 0 76

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 41 13 6 0 0 1 80 7 76
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 76
2020 Non-supervisor 9 91 236

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 5 95 76
2020 Non-supervisor 4 96 236
2019 Supervisor 6 94 69
2019 Non-supervisor 11 89 184
2017 Supervisor 14 86 79
2017 Non-supervisor 15 85 194
2014 Supervisor 7 93 71
2014 Non-supervisor 14 86 184

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 65 35 11
2017 Non-supervisor 90 10 29
2014 Non-supervisor 77 23 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-supervisor 43 42 11 0 0 4 0 89 0 26
2014 Non-supervisor 66 20 5 5 5 0 0 85 10 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 24 9 4 0 0 1 86 4 76
2020 Non-supervisor 63 26 5 3 0 0 3 91 3 236
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 88 4 2 94 6 76
2020 Non-supervisor 12 67 16 5 85 15 236

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 10 1 5 3 0 10 89 9 76
2020 Non-supervisor 60 14 6 4 3 1 13 86 8 236
2019 Supervisor 61 17 6 9 5 0 2 80 14 69
2019 Non-supervisor 65 12 8 5 3 1 6 83 9 185
2018 Supervisor 69 12 2 3 5 1 8 90 8 67
2018 Non-supervisor 67 11 8 1 4 1 8 86 5 167
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