2020 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 28 0 0 0 0 0 100 0 18
2020 Non-Indigenous 55 40 1 3 1 0 0 95 4 288

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 95 0 0 5 0 0 0 95 5 18
2020 Non-Indigenous 89 8 1 1 0 0 1 98 1 288
2017 Indigenous 92 8 0 0 0 0 0 100 0 12
2017 Non-Indigenous 86 9 1 1 0 1 1 98 2 256
2014 Indigenous 73 14 0 0 0 13 0 100 0 15
2014 Non-Indigenous 79 13 3 0 0 1 3 96 1 236

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 22 0 11 0 0 0 89 11 18
2020 Non-Indigenous 47 38 7 6 1 0 1 85 7 288
2019 Indigenous 87 7 0 7 0 0 0 93 7 15
2019 Non-Indigenous 59 28 4 7 2 0 0 87 9 231
2017 Indigenous 66 16 0 19 0 0 0 81 19 12
2017 Non-Indigenous 55 29 6 7 3 0 0 84 10 256
2014 Indigenous 66 20 7 0 7 0 0 87 7 15
2014 Non-Indigenous 65 27 3 2 3 0 0 92 5 236

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 33 6 0 0 0 0 94 0 18
2020 Non-Indigenous 45 42 6 7 0 0 0 87 7 289
2019 Indigenous 19 41 27 7 7 0 0 59 13 15
2019 Non-Indigenous 43 39 10 6 1 0 0 83 7 231
2017 Indigenous 39 43 8 10 0 0 0 82 10 12
2017 Non-Indigenous 42 35 10 10 3 0 0 77 13 256
2014 Indigenous 20 60 6 0 13 0 0 80 13 15
2014 Non-Indigenous 31 44 9 11 4 0 0 76 16 236

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 83 6 6 5 0 0 0 89 5 18
2020 Non-Indigenous 56 30 8 5 0 0 0 87 5 285
2019 Indigenous 79 14 7 0 0 0 0 93 0 15
2019 Non-Indigenous 64 26 4 4 0 0 0 91 5 231
2017 Indigenous 74 19 7 0 0 0 0 93 0 12
2017 Non-Indigenous 68 27 2 2 1 0 0 95 3 255
2014 Indigenous 50 38 13 0 0 0 0 87 0 16
2014 Non-Indigenous 57 34 5 3 1 0 0 91 4 236

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 44 0 0 0 0 0 100 0 18
2020 Non-Indigenous 56 27 6 7 4 0 0 83 11 288
2019 Indigenous 67 33 0 0 0 0 0 100 0 15
2019 Non-Indigenous 64 26 4 5 0 0 0 90 5 233
2017 Indigenous 93 7 0 0 0 0 0 100 0 12
2017 Non-Indigenous 52 30 10 6 2 1 0 82 8 254
2014 Indigenous 37 38 6 13 6 0 0 75 19 16
2014 Non-Indigenous 45 36 8 8 3 0 0 81 11 235

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 27 11 0 0 0 0 89 0 18
2020 Non-Indigenous 52 37 7 3 1 0 0 89 4 289
2019 Indigenous 66 21 13 0 0 0 0 87 0 15
2019 Non-Indigenous 56 32 6 3 2 0 0 89 5 233
2017 Indigenous 47 36 7 10 0 0 0 83 10 12
2017 Non-Indigenous 41 46 6 5 2 0 0 87 7 256
2014 Indigenous 38 18 13 6 25 0 0 56 31 16
2014 Non-Indigenous 36 46 5 7 5 0 0 82 12 236

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 11 16 0 0 0 0 84 0 18
2020 Non-Indigenous 55 34 7 3 1 0 0 88 5 289
2019 Indigenous 66 21 0 7 7 0 0 87 13 15
2019 Non-Indigenous 49 37 7 4 2 0 0 86 7 234
2017 Indigenous 49 44 7 0 0 0 0 93 0 12
2017 Non-Indigenous 39 39 11 10 2 0 0 77 12 256
2014 Indigenous 25 18 19 25 12 0 0 43 38 16
2014 Non-Indigenous 41 34 12 8 5 0 0 75 13 236

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 40 6 12 0 0 0 82 12 17
2020 Non-Indigenous 43 41 10 6 0 0 0 84 6 286
2019 Indigenous 39 27 14 14 7 0 0 65 21 15
2019 Non-Indigenous 38 44 9 7 1 0 0 82 8 232
2017 Indigenous 24 62 0 14 0 0 0 86 14 12
2017 Non-Indigenous 39 42 9 8 1 0 0 82 10 256

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 16 6 6 0 6 0 88 6 18
2020 Non-Indigenous 64 30 4 2 0 0 0 94 2 287
2019 Indigenous 45 27 14 13 0 0 0 73 13 15
2019 Non-Indigenous 61 30 5 3 1 0 0 91 4 233
2017 Indigenous 57 33 10 0 0 0 0 90 0 12
2017 Non-Indigenous 51 37 6 5 1 0 0 88 6 256
2014 Indigenous 55 26 6 0 12 0 0 81 12 16
2014 Non-Indigenous 51 38 7 3 1 0 0 89 4 236

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 32 11 0 0 0 0 89 0 18
2020 Non-Indigenous 58 31 4 5 1 0 0 90 6 289
2019 Indigenous 59 28 13 0 0 0 0 87 0 15
2019 Non-Indigenous 54 35 4 5 2 0 0 89 7 232
2017 Indigenous 49 44 7 0 0 0 0 93 0 12
2017 Non-Indigenous 44 38 9 6 2 1 0 82 9 256

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 23 6 0 0 0 0 94 0 17
2020 Non-Indigenous 64 28 6 2 0 0 0 92 2 285
2019 Indigenous 79 0 13 7 0 0 0 79 7 15
2019 Non-Indigenous 67 23 6 3 1 0 0 90 4 231
2017 Indigenous 72 10 17 0 0 0 0 83 0 12
2017 Non-Indigenous 57 34 5 3 0 0 0 92 3 255
2014 Indigenous 62 19 6 6 6 0 0 81 12 16
2014 Non-Indigenous 61 28 6 3 2 0 0 89 5 235

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 44 6 0 0 0 0 94 0 18
2020 Non-Indigenous 52 32 9 7 1 0 0 84 7 287
2019 Indigenous 46 41 7 7 0 0 0 87 7 15
2019 Non-Indigenous 50 35 8 4 3 0 0 84 7 232
2017 Indigenous 60 30 10 0 0 0 0 90 0 12
2017 Non-Indigenous 38 40 11 8 2 0 1 79 10 255
2014 Indigenous 31 25 19 13 12 0 0 56 25 16
2014 Non-Indigenous 30 44 10 11 5 0 0 74 16 236

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 22 6 0 0 0 6 94 0 18
2020 Non-Indigenous 56 31 8 3 1 0 0 87 5 288
2019 Indigenous 65 21 7 7 0 0 0 87 7 15
2019 Non-Indigenous 58 30 5 4 2 0 0 88 7 233
2017 Indigenous 67 33 0 0 0 0 0 100 0 12
2017 Non-Indigenous 47 35 10 7 1 0 0 82 9 255
2014 Indigenous 31 31 19 6 12 0 0 62 19 16
2014 Non-Indigenous 39 38 8 9 5 0 0 77 14 236

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 39 0 0 0 0 0 100 0 18
2020 Non-Indigenous 57 34 4 4 1 0 0 91 5 286
2019 Indigenous 45 48 0 7 0 0 0 93 7 15
2019 Non-Indigenous 54 32 6 6 2 0 0 87 8 229
2017 Indigenous 56 44 0 0 0 0 0 100 0 12
2017 Non-Indigenous 46 38 9 5 1 0 0 84 6 254
2014 Indigenous 37 32 12 0 19 0 0 69 19 16
2014 Non-Indigenous 44 32 11 9 5 0 0 76 14 236

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 27 6 0 0 0 0 94 0 18
2020 Non-Indigenous 60 30 7 3 0 0 0 90 3 288
2019 Indigenous 66 14 13 7 0 0 0 80 7 15
2019 Non-Indigenous 62 28 6 1 3 0 0 90 4 234
2017 Indigenous 57 19 17 7 0 0 0 75 7 12
2017 Non-Indigenous 50 38 6 4 2 0 0 88 6 255
2014 Indigenous 37 18 19 6 19 0 0 56 25 16
2014 Non-Indigenous 49 35 6 8 3 0 0 83 11 236

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 45 17 10 12 0 0 62 22 18
2020 Non-Indigenous 30 35 17 11 6 0 0 66 17 286
2019 Indigenous 44 36 13 0 7 0 0 80 7 14
2019 Non-Indigenous 38 37 17 5 2 0 0 76 7 233
2017 Indigenous 61 22 18 0 0 0 0 82 0 12
2017 Non-Indigenous 34 44 14 4 3 0 0 79 7 255
2014 Indigenous 37 26 13 6 13 6 0 66 20 16
2014 Non-Indigenous 35 39 17 7 1 0 1 75 8 236

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 5 11 49 28 6 0 0 34 17 18
2020 Non-Indigenous 12 20 37 20 12 0 0 32 32 289
2019 Indigenous 0 21 34 32 13 0 0 45 21 15
2019 Non-Indigenous 8 19 40 21 11 0 0 32 28 234
2017 Indigenous 0 0 49 41 10 0 0 51 0 12
2017 Non-Indigenous 11 22 39 16 10 1 1 27 34 255
2014 Indigenous 19 19 18 25 12 0 6 40 41 16
2014 Non-Indigenous 11 22 43 15 8 0 1 23 34 235

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 5 18 49 28 0 0 77 5 18
2020 Non-Indigenous 1 7 17 36 39 0 1 76 7 287
2019 Indigenous 0 7 26 13 54 0 0 67 7 15
2019 Non-Indigenous 1 7 15 37 37 1 1 76 9 233
2017 Indigenous 0 0 27 33 33 0 7 71 0 12
2017 Non-Indigenous 5 11 28 28 24 2 2 54 16 256
2014 Indigenous 25 26 12 13 12 6 6 28 58 16
2014 Non-Indigenous 6 12 30 32 16 2 3 50 19 233

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 5 23 49 17 6 0 0 23 29 18
2020 Non-Indigenous 11 19 31 25 13 0 1 38 30 286
2019 Indigenous 7 34 40 19 0 0 0 19 41 15
2019 Non-Indigenous 13 20 30 20 17 0 0 37 33 233
2017 Indigenous 0 23 46 24 7 0 0 31 23 12
2017 Non-Indigenous 17 26 26 17 12 1 1 30 44 255
2014 Indigenous 25 13 12 19 18 0 12 42 44 16
2014 Non-Indigenous 21 21 31 17 7 1 3 24 44 235

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 5 33 39 11 11 0 0 22 38 18
2020 Non-Indigenous 14 19 28 22 16 0 0 39 33 288
2019 Indigenous 0 20 39 13 21 0 7 36 21 15
2019 Non-Indigenous 7 16 35 27 14 0 0 42 23 234
2017 Indigenous 0 16 56 18 10 0 0 28 16 12
2017 Non-Indigenous 9 17 38 23 12 0 0 36 26 256
2014 Indigenous 13 19 32 6 24 0 6 32 34 16
2014 Non-Indigenous 7 21 42 19 10 1 1 29 28 234

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 16 11 39 28 6 0 0 34 27 18
2020 Non-Indigenous 11 19 26 20 22 0 1 43 31 288
2019 Indigenous 7 7 25 41 13 7 0 58 14 15
2019 Non-Indigenous 9 15 34 23 17 1 1 41 25 234
2017 Indigenous 0 17 26 30 17 0 10 53 19 12
2017 Non-Indigenous 12 25 31 17 11 1 2 29 38 255
2014 Indigenous 38 26 6 12 12 0 6 26 68 16
2014 Non-Indigenous 20 29 31 12 5 1 1 17 51 236

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 6 22 45 28 0 0 73 6 18
2020 Non-Indigenous 2 4 20 35 36 2 1 74 6 284
2019 Indigenous 0 13 7 25 48 7 0 79 14 15
2019 Non-Indigenous 2 6 25 33 29 3 1 65 9 231
2017 Indigenous 0 0 18 47 17 10 8 79 0 12
2017 Non-Indigenous 3 10 21 39 22 2 3 64 14 256
2014 Indigenous 19 6 19 19 25 0 12 49 29 16
2014 Non-Indigenous 4 13 29 31 15 2 6 50 18 235

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 28 39 27 6 0 0 33 28 18
2020 Non-Indigenous 8 14 30 26 20 2 1 47 22 287
2019 Indigenous 7 7 41 32 7 7 0 42 14 15
2019 Non-Indigenous 8 13 33 26 18 1 0 45 22 232
2017 Indigenous 0 7 77 8 7 0 0 15 7 12
2017 Non-Indigenous 13 23 33 17 11 2 1 29 37 256
2014 Indigenous 13 13 44 6 18 0 6 26 27 16
2014 Non-Indigenous 16 24 35 15 7 1 2 23 41 236

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 0 33 44 23 0 0 67 0 18
2020 Non-Indigenous 1 6 30 38 26 0 0 64 7 289
2019 Indigenous 0 13 7 27 53 0 0 80 13 15
2019 Non-Indigenous 2 5 30 36 27 0 0 63 7 232
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 16 11 6 0 5 0 82 6 18
2020 Non-Indigenous 51 24 11 3 1 4 6 83 5 289
2019 Indigenous 52 27 14 0 7 0 0 79 7 15
2019 Non-Indigenous 50 23 15 3 2 4 4 79 5 233
2017 Indigenous 39 33 0 0 0 17 10 100 0 12
2017 Non-Indigenous 46 26 9 7 4 5 4 78 12 253
2014 Indigenous 37 32 19 0 6 6 0 74 6 16
2014 Non-Indigenous 41 31 10 8 3 5 2 77 12 236

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 82 0 6 12 0 0 0 82 12 17
2020 Non-Indigenous 69 21 4 5 0 0 0 91 5 289
2019 Indigenous 73 21 0 7 0 0 0 93 7 15
2019 Non-Indigenous 61 29 5 3 2 0 0 90 5 233
2017 Indigenous 57 36 7 0 0 0 0 93 0 12
2017 Non-Indigenous 57 27 6 6 3 0 0 85 9 255
2014 Indigenous 51 19 6 12 12 0 0 69 25 16
2014 Non-Indigenous 60 19 6 8 5 1 0 80 14 236

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 16 6 0 0 0 0 94 0 18
2020 Non-Indigenous 80 14 3 2 1 0 0 94 3 288
2019 Indigenous 73 21 7 0 0 0 0 93 0 15
2019 Non-Indigenous 72 21 1 5 0 0 0 93 6 232
2017 Indigenous 69 24 0 7 0 0 0 93 7 12
2017 Non-Indigenous 64 28 3 4 1 0 0 92 5 254
2014 Indigenous 43 38 6 0 13 0 0 81 13 16
2014 Non-Indigenous 60 31 4 2 2 0 0 92 4 236

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 27 0 6 0 0 0 94 6 18
2020 Non-Indigenous 70 21 6 2 1 0 0 92 3 287
2019 Indigenous 80 13 0 7 0 0 0 93 7 15
2019 Non-Indigenous 65 27 6 2 0 0 0 92 2 233

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 16 6 6 0 0 6 88 6 18
2020 Non-Indigenous 60 19 7 3 1 5 5 88 4 289
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 16 6 0 0 0 0 94 0 18
2020 Non-Indigenous 68 23 7 2 0 0 1 91 2 287
2019 Indigenous 65 28 0 0 0 0 7 100 0 15
2019 Non-Indigenous 67 27 3 2 0 0 0 94 3 233

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 79 16 5 0 0 0 0 95 0 18
2020 Non-Indigenous 62 26 6 4 1 0 1 88 5 288
2019 Indigenous 73 20 7 0 0 0 0 93 0 15
2019 Non-Indigenous 57 29 6 5 2 0 1 87 8 233
2017 Indigenous 49 51 0 0 0 0 0 100 0 12
2017 Non-Indigenous 51 33 5 9 1 0 1 85 10 256
2014 Indigenous 43 38 13 0 6 0 0 81 6 16
2014 Non-Indigenous 54 33 6 3 3 0 0 87 6 236

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 17 11 0 0 0 0 89 0 18
2020 Non-Indigenous 66 18 10 2 2 1 1 86 4 289

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 43 6 0 0 0 0 94 0 18
2020 Non-Indigenous 66 23 7 4 0 0 0 89 4 289
2019 Indigenous 52 27 14 7 0 0 0 79 7 15
2019 Non-Indigenous 62 24 6 5 2 0 1 88 7 233
2017 Indigenous 67 26 7 0 0 0 0 93 0 12
2017 Non-Indigenous 55 30 5 6 2 1 1 86 8 256
2014 Indigenous 50 31 6 0 12 0 0 81 12 16
2014 Non-Indigenous 58 31 3 5 3 0 0 88 8 236

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 33 67 18
2020 Non-Indigenous 45 55 289

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 89 0 0 0 0 0 11 100 0 18
2020 Non-Indigenous 70 13 5 1 0 3 8 93 1 287

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 28 5 0 0 0 0 95 0 18
2020 Non-Indigenous 72 18 5 4 0 0 0 91 5 288
2019 Indigenous 65 35 0 0 0 0 0 100 0 15
2019 Non-Indigenous 69 21 6 2 2 0 0 89 4 232
2017 Indigenous 64 25 11 0 0 0 0 89 0 11
2017 Non-Indigenous 62 22 7 5 2 0 1 85 8 256
2014 Indigenous 68 7 6 6 12 0 0 75 19 16
2014 Non-Indigenous 59 26 7 6 3 0 0 84 9 235
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 32 6 0 0 0 0 94 0 18
2020 Non-Indigenous 63 25 4 3 1 3 0 91 4 289
2019 Indigenous 73 14 7 0 7 0 0 87 7 15
2019 Non-Indigenous 54 32 6 5 2 1 0 87 7 233
2017 Indigenous 30 37 15 7 0 10 0 75 8 12
2017 Non-Indigenous 40 40 8 7 2 3 0 82 10 255
2014 Indigenous 43 19 6 0 19 13 0 71 21 16
2014 Non-Indigenous 34 38 10 11 3 3 0 75 15 236

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 33 5 0 0 0 0 95 0 18
2020 Non-Indigenous 59 29 6 3 2 0 0 89 5 289
2019 Indigenous 52 35 7 0 7 0 0 87 7 15
2019 Non-Indigenous 55 34 5 4 2 0 0 89 6 232
2017 Indigenous 40 51 8 0 0 0 0 92 0 12
2017 Non-Indigenous 44 37 8 7 3 0 0 81 10 255
2014 Indigenous 30 25 12 13 19 0 0 56 32 16
2014 Non-Indigenous 33 37 14 11 4 0 0 71 15 236

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 44 5 5 0 0 0 90 5 18
2020 Non-Indigenous 44 33 9 9 2 1 0 78 12 286
2019 Indigenous 34 32 27 7 0 0 0 66 7 15
2019 Non-Indigenous 41 43 8 4 3 0 0 84 7 231
2017 Indigenous 25 58 0 0 0 17 0 100 0 12
2017 Non-Indigenous 29 34 13 14 7 4 0 65 21 253
2014 Indigenous 36 13 19 13 13 6 0 53 27 16
2014 Non-Indigenous 23 38 13 16 5 3 0 64 22 236

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 49 11 0 0 0 0 89 0 18
2020 Non-Indigenous 39 38 10 11 1 0 0 77 12 288
2019 Indigenous 27 33 20 21 0 0 0 59 21 15
2019 Non-Indigenous 34 43 8 12 3 0 0 77 15 233
2017 Indigenous 22 63 8 0 0 7 0 91 0 12
2017 Non-Indigenous 27 38 13 13 7 2 0 66 20 255
2014 Indigenous 36 19 26 0 19 0 0 55 19 16
2014 Non-Indigenous 24 43 13 12 5 2 0 68 18 236

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 11 22 15 5 11 6 48 25 18
2020 Non-Indigenous 23 30 21 8 4 8 6 62 14 288
2019 Indigenous 54 20 19 0 0 0 7 79 0 15
2019 Non-Indigenous 28 29 22 9 2 8 2 63 13 234
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 38 0 0 0 0 0 100 0 18
2020 Non-Indigenous 48 41 7 4 0 0 0 89 4 289
2019 Indigenous 65 28 7 0 0 0 0 93 0 15
2019 Non-Indigenous 52 37 5 2 3 0 0 90 5 234
2017 Indigenous 69 31 0 0 0 0 0 100 0 12
2017 Non-Indigenous 39 43 9 8 0 0 0 82 8 253
2014 Indigenous 49 26 13 6 6 0 0 75 12 16
2014 Non-Indigenous 44 38 9 5 3 0 0 83 8 236

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 39 5 5 0 0 0 90 5 18
2020 Non-Indigenous 41 38 9 8 1 2 0 81 10 289
2019 Indigenous 40 39 14 7 0 0 0 79 7 15
2019 Non-Indigenous 40 41 10 6 2 1 0 82 8 234

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 33 0 11 0 6 0 88 12 18
2020 Non-Indigenous 50 32 9 4 2 1 1 85 6 289
2019 Indigenous 59 21 7 7 7 0 0 80 13 15
2019 Non-Indigenous 59 25 9 6 0 2 0 85 6 234
2017 Indigenous 50 36 7 0 7 0 0 86 7 12
2017 Non-Indigenous 48 36 6 4 1 4 1 89 5 255
2014 Indigenous 62 32 0 0 0 6 0 100 0 16
2014 Non-Indigenous 58 27 7 4 2 2 1 87 6 234

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 34 0 0 0 0 0 100 0 18
2020 Non-Indigenous 58 30 9 2 1 1 0 88 3 288
2019 Indigenous 65 21 7 0 7 0 0 87 7 15
2019 Non-Indigenous 53 31 12 3 0 1 0 85 3 232

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 27 5 5 6 11 0 82 13 18
2020 Non-Indigenous 42 22 12 7 3 11 3 74 12 288
2019 Indigenous 39 21 20 0 20 0 0 60 20 15
2019 Non-Indigenous 38 20 16 8 3 12 4 68 13 232
2017 Indigenous 16 44 16 0 7 17 0 72 9 12
2017 Non-Indigenous 26 24 16 12 11 10 1 56 25 253
2014 Indigenous 50 12 19 0 13 6 0 66 14 16
2014 Non-Indigenous 23 24 15 14 11 9 2 54 29 236

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 50 0 0 0 0 0 100 0 18
2020 Non-Indigenous 48 30 9 7 2 4 0 81 9 286
2019 Indigenous 59 21 7 0 13 0 0 80 13 15
2019 Non-Indigenous 47 31 13 7 2 0 0 79 9 232
2017 Indigenous 45 40 8 0 7 0 0 85 7 12
2017 Non-Indigenous 38 36 10 11 3 2 1 76 15 255
2014 Indigenous 24 26 31 0 19 0 0 50 19 16
2014 Non-Indigenous 30 37 15 12 5 1 0 67 17 236

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 33 5 11 6 0 0 78 17 18
2020 Non-Indigenous 27 30 14 13 7 5 4 62 22 287
2019 Indigenous 41 13 12 14 20 0 0 54 34 15
2019 Non-Indigenous 32 25 14 15 11 1 2 59 26 234
2017 Indigenous 18 41 8 8 7 17 0 71 19 12
2017 Non-Indigenous 19 31 9 18 15 4 3 54 36 254
2014 Indigenous 18 25 13 0 44 0 0 43 44 16
2014 Non-Indigenous 19 23 13 23 18 2 2 44 43 236

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 22 0 5 0 0 0 95 5 18
2020 Non-Indigenous 55 20 12 7 3 0 2 78 10 289
2019 Indigenous 46 34 7 0 13 0 0 80 13 15
2019 Non-Indigenous 59 23 10 4 1 0 1 84 6 234

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 22 0 0 0 0 0 100 0 18
2020 Non-Indigenous 68 18 8 3 0 1 2 89 3 288
2019 Indigenous 59 20 7 7 0 7 0 85 7 15
2019 Non-Indigenous 59 26 9 3 0 1 2 87 3 233

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 89 11 0 0 0 0 0 100 0 17
2020 Non-Indigenous 87 5 2 0 0 2 3 97 0 287
2019 Indigenous 80 7 7 0 0 7 0 93 0 15
2019 Non-Indigenous 86 5 3 0 0 3 2 96 0 232

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 94 0 6 0 0 0 0 94 0 18
2020 Non-Indigenous 85 5 3 0 0 1 5 96 1 287
2019 Indigenous 80 7 0 0 0 7 7 100 0 15
2019 Non-Indigenous 88 3 1 0 0 1 7 98 1 231

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 32 6 0 0 0 6 94 0 18
2020 Non-Indigenous 43 42 9 5 0 2 0 86 5 287
2019 Indigenous 59 35 0 7 0 0 0 93 7 15
2019 Non-Indigenous 45 46 6 3 0 0 0 91 3 234
2017 Indigenous 43 49 0 7 0 0 0 93 7 12
2017 Non-Indigenous 34 43 12 6 3 2 0 79 10 255

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 27 0 0 0 6 0 100 0 18
2020 Non-Indigenous 61 29 5 4 1 1 0 90 5 287
2019 Indigenous 65 21 14 0 0 0 0 86 0 15
2019 Non-Indigenous 63 28 6 3 1 0 0 90 4 234
2017 Indigenous 39 51 0 0 0 10 0 100 0 12
2017 Non-Indigenous 49 38 7 4 0 0 0 88 5 255
2014 Indigenous 43 38 0 6 6 6 0 86 14 16
2014 Non-Indigenous 47 38 8 4 2 1 0 86 6 236

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 27 0 5 0 0 0 95 5 18
2020 Non-Indigenous 59 25 10 3 0 4 0 87 3 289
2019 Indigenous 65 35 0 0 0 0 0 100 0 15
2019 Non-Indigenous 66 21 7 4 0 2 0 89 5 232
2017 Indigenous 56 36 8 0 0 0 0 92 0 12
2017 Non-Indigenous 54 33 8 2 2 3 0 89 3 254
2014 Indigenous 55 20 13 6 0 6 0 79 7 16
2014 Non-Indigenous 51 32 10 2 1 4 0 87 3 236

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 27 5 6 5 6 0 83 12 18
2020 Non-Indigenous 46 27 14 5 1 6 1 79 6 288

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 28 0 11 0 6 0 88 12 18
2020 Non-Indigenous 59 24 6 2 1 4 3 89 4 289

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 28 0 0 0 0 0 100 0 18
2020 Non-Indigenous 76 19 4 0 0 0 0 95 1 289
2019 Indigenous 80 13 0 7 0 0 0 93 7 15
2019 Non-Indigenous 73 23 3 0 0 0 0 96 1 233
2017 Indigenous 93 0 7 0 0 0 0 93 0 12
2017 Non-Indigenous 64 33 2 2 0 0 0 96 2 255
2014 Indigenous 49 32 6 6 6 0 0 81 12 16
2014 Non-Indigenous 60 28 8 3 1 0 0 88 4 235

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 34 0 0 0 0 0 100 0 18
2020 Non-Indigenous 73 19 4 3 0 0 0 93 3 288
2019 Indigenous 73 7 13 7 0 0 0 80 7 15
2019 Non-Indigenous 76 16 5 1 1 0 0 93 2 234
2017 Indigenous 65 25 0 0 0 10 0 100 0 12
2017 Non-Indigenous 59 28 6 4 2 1 0 88 6 255
2014 Indigenous 37 31 6 0 25 0 0 69 25 16
2014 Non-Indigenous 44 33 13 7 3 0 0 77 10 236

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 66 28 6 0 0 0 0 94 0 18
2020 Non-Indigenous 68 24 6 2 0 0 0 91 2 286
2019 Indigenous 66 14 7 13 0 0 0 80 13 15
2019 Non-Indigenous 72 19 5 3 0 0 0 91 4 232
2017 Indigenous 57 36 0 7 0 0 0 93 7 12
2017 Non-Indigenous 55 33 6 3 2 1 0 89 5 255
2014 Indigenous 43 13 13 0 25 6 0 59 27 16
2014 Non-Indigenous 45 33 12 7 3 0 0 78 10 236

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 23 5 11 0 0 0 84 11 18
2020 Non-Indigenous 61 18 13 4 1 3 0 82 5 289
2019 Indigenous 52 0 14 7 13 14 0 61 23 15
2019 Non-Indigenous 60 20 8 7 1 3 0 83 9 234
2017 Indigenous 57 8 17 10 7 0 0 65 17 12
2017 Non-Indigenous 44 29 13 7 4 2 0 75 11 255
2014 Indigenous 18 18 13 13 32 6 0 39 47 16
2014 Non-Indigenous 36 24 13 14 8 4 1 63 23 236
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 23 50 27 18
2020 Non-Indigenous 22 40 37 289
2019 Indigenous 27 45 27 15
2019 Non-Indigenous 29 41 30 234
2017 Indigenous 33 32 35 12
2017 Non-Indigenous 26 39 35 256
2014 Indigenous 50 25 25 16
2014 Non-Indigenous 30 36 34 236

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Indigenous 18 10 30 16 21 4 67
2014 Non-Indigenous 19 13 32 17 9999 18 71
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 0 17 5 0 45 6 57 10 18
2020 Non-Indigenous 28 15 12 2 1 35 7 75 5 288
2019 Indigenous 13 13 40 7 0 21 7 36 9 15
2019 Non-Indigenous 34 12 15 3 2 26 9 70 8 234
2017 Indigenous 25 17 8 0 7 43 0 73 13 12
2017 Non-Indigenous 29 18 15 3 2 26 7 71 7 254
2014 Indigenous 19 13 19 0 6 38 6 55 11 16
2014 Non-Indigenous 25 14 15 5 3 32 6 62 13 236

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 21 11 0 0 11 0 87 0 18
2020 Non-Indigenous 54 23 11 0 1 10 1 86 1 289
2019 Indigenous 67 19 7 0 0 7 0 93 0 15
2019 Non-Indigenous 64 14 10 3 1 8 0 85 5 233
2017 Indigenous 40 25 0 7 0 28 0 90 10 12
2017 Non-Indigenous 48 27 9 4 1 11 1 84 6 256
2014 Indigenous 37 25 13 6 6 13 0 71 14 16
2014 Non-Indigenous 41 27 15 6 2 8 0 75 9 236
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 18
2020 Non-Indigenous 2 98 289

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 6 17 0 0 50 6 63 0 18
2020 Non-Indigenous 27 13 12 1 1 39 7 75 3 286
2019 Indigenous 32 14 27 0 0 21 7 63 0 15
2019 Non-Indigenous 34 9 14 0 0 30 12 75 1 233
2017 Indigenous 23 8 16 0 0 53 0 67 0 12
2017 Non-Indigenous 26 13 15 3 1 36 6 67 6 256
2014 Indigenous 19 6 13 6 6 50 0 50 25 16
2014 Non-Indigenous 29 12 16 0 1 36 5 70 3 235

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 21 11 0 0 11 0 87 0 18
2020 Non-Indigenous 54 23 11 1 0 10 1 86 2 289
2019 Indigenous 74 13 7 0 0 7 0 93 0 15
2019 Non-Indigenous 65 17 10 1 0 7 0 88 1 234
2017 Indigenous 39 27 7 0 0 28 0 90 0 12
2017 Non-Indigenous 49 27 7 2 1 13 1 88 4 255
2014 Indigenous 31 19 19 6 6 19 0 61 15 16
2014 Non-Indigenous 47 28 13 1 1 10 1 84 2 236
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 39 6 5 12 0 0 77 17 18
2020 Non-Indigenous 46 25 14 9 5 1 0 71 14 289

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 17 11 0 0 0 0 89 0 18
2020 Non-Indigenous 61 25 11 1 2 1 0 86 3 288
2019 Indigenous 59 27 7 0 7 0 0 87 7 15
2019 Non-Indigenous 67 22 7 2 2 0 0 90 4 233
2017 Indigenous 48 19 24 0 10 0 0 66 10 12
2017 Non-Indigenous 53 29 12 3 3 0 0 82 6 255

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 6 28 28 16 22 0 0 34 38 18
2020 Non-Indigenous 19 23 26 17 15 0 0 42 33 288
2019 Indigenous 21 33 26 7 13 0 0 54 20 15
2019 Non-Indigenous 19 36 28 12 5 0 0 55 18 233
2017 Indigenous 18 48 26 8 0 0 0 66 8 12
2017 Non-Indigenous 21 29 23 19 7 0 0 50 26 254

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 22 33 17 10 0 0 39 27 18
2020 Non-Indigenous 24 27 20 13 15 0 1 51 28 287
2019 Indigenous 21 27 33 7 13 0 0 47 20 15
2019 Non-Indigenous 24 35 24 14 4 0 0 58 18 232
2017 Indigenous 18 48 24 0 10 0 0 66 10 12
2017 Non-Indigenous 22 31 24 15 8 0 1 53 23 256

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 11 17 38 17 16 0 0 29 33 18
2020 Non-Indigenous 31 25 18 14 11 0 0 56 25 287
2019 Indigenous 27 41 19 0 13 0 0 68 13 15
2019 Non-Indigenous 30 30 22 12 5 0 0 60 17 234
2017 Indigenous 27 25 16 7 8 17 0 62 19 12
2017 Non-Indigenous 23 32 19 17 9 0 0 54 26 254

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 45 17 0 10 0 0 73 10 18
2020 Non-Indigenous 38 26 14 13 8 0 1 64 21 288
2019 Indigenous 75 19 0 0 7 0 0 93 7 15
2019 Non-Indigenous 52 28 13 4 2 0 1 81 6 231
2017 Indigenous 59 16 8 0 10 0 7 80 11 12
2017 Non-Indigenous 45 28 13 7 2 0 4 76 10 254

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 33 11 16 5 0 0 68 21 18
2020 Non-Indigenous 24 34 18 13 12 0 0 58 24 286
2019 Indigenous 34 46 0 13 7 0 0 80 20 15
2019 Non-Indigenous 38 32 18 8 3 0 0 71 11 233
2017 Indigenous 39 16 37 7 0 0 0 56 7 12
2017 Non-Indigenous 28 33 20 11 7 0 0 61 19 254

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 23 32 0 5 0 0 62 5 18
2020 Non-Indigenous 39 25 14 10 10 0 2 66 21 289

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 32 23 0 0 0 0 77 0 18
2020 Non-Indigenous 39 37 16 5 3 0 0 76 8 288
2019 Indigenous 53 33 14 0 0 0 0 86 0 15
2019 Non-Indigenous 37 39 17 2 3 0 0 77 6 234
2017 Indigenous 40 25 27 0 7 0 0 66 7 12
2017 Non-Indigenous 28 32 22 11 5 0 0 61 17 253

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 18 44 22 11 5 0 0 62 16 18
2020 Non-Indigenous 27 29 26 11 7 0 0 56 18 289
2019 Indigenous 25 61 7 7 0 0 0 87 7 15
2019 Non-Indigenous 23 38 24 10 5 0 0 61 15 234
2017 Indigenous 0 81 8 0 0 10 0 91 0 12
2017 Non-Indigenous 21 29 23 17 10 0 0 51 26 252

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 55 16 5 0 0 0 78 5 18
2020 Non-Indigenous 39 32 17 8 3 0 0 72 12 289
2019 Indigenous 45 27 7 14 7 0 0 72 21 15
2019 Non-Indigenous 33 33 19 10 5 0 0 66 14 234
2017 Indigenous 30 44 8 10 7 0 0 74 17 12
2017 Non-Indigenous 25 34 23 12 7 0 0 59 19 253

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 11 5 16 0 0 0 79 16 18
2020 Non-Indigenous 57 27 10 4 1 0 0 85 5 288
2019 Indigenous 66 21 7 7 0 0 0 87 7 15
2019 Non-Indigenous 59 24 10 5 2 0 0 83 7 234

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 17 22 17 5 0 0 56 22 18
2020 Non-Indigenous 32 31 22 9 4 0 0 64 14 289

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 27 33 23 0 0 0 44 23 18
2020 Non-Indigenous 29 33 21 13 4 0 0 62 17 289
2019 Indigenous 27 46 13 13 0 0 0 73 13 15
2019 Non-Indigenous 34 35 21 7 4 0 0 68 11 233
2017 Indigenous 7 50 17 26 0 0 0 57 26 12
2017 Non-Indigenous 24 39 20 11 6 0 1 63 17 253

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 22 11 0 0 0 0 89 0 18
2020 Non-Indigenous 56 25 12 5 1 0 0 81 6 285
2019 Indigenous 87 7 0 7 0 0 0 93 7 15
2019 Non-Indigenous 61 27 8 3 1 0 0 88 4 233
2017 Indigenous 67 17 7 8 0 0 0 84 8 12
2017 Non-Indigenous 63 21 9 4 2 1 0 85 6 256

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 32 17 0 0 0 0 83 0 18
2020 Non-Indigenous 42 38 13 7 1 0 0 80 7 286

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 17 6 0 0 0 6 94 0 18
2020 Non-Indigenous 79 13 4 1 1 0 2 95 1 286
2019 Indigenous 93 0 0 0 0 0 7 100 0 15
2019 Non-Indigenous 86 6 3 0 0 0 5 96 0 231

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 94 0 0 0 0 0 6 100 0 18
2020 Non-Indigenous 90 4 2 1 1 1 1 96 2 286
2019 Indigenous 79 7 0 7 0 0 7 93 7 15
2019 Non-Indigenous 88 7 4 0 0 0 1 95 1 231
2017 Indigenous 83 0 0 0 0 10 7 100 0 12
2017 Non-Indigenous 82 7 4 3 1 1 1 91 5 254

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 84 10 6 0 0 0 0 94 0 18
2020 Non-Indigenous 78 15 4 2 0 0 1 94 2 286
2019 Indigenous 75 12 0 13 0 0 0 87 13 15
2019 Non-Indigenous 68 25 5 1 0 0 0 93 2 232
2017 Indigenous 60 16 7 0 0 10 7 91 0 12
2017 Non-Indigenous 63 26 7 2 1 0 1 90 3 256

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 10 6 0 0 0 6 94 0 18
2020 Non-Indigenous 71 18 6 2 2 0 1 90 4 286
2019 Indigenous 86 14 0 0 0 0 0 100 0 14
2019 Non-Indigenous 69 22 7 1 1 0 0 91 3 231
2017 Indigenous 68 7 17 0 0 0 7 81 0 12
2017 Non-Indigenous 62 20 8 8 2 0 1 82 10 256

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 0 0 0 0 0 22 100 0 18
2020 Non-Indigenous 73 7 4 1 0 1 15 94 1 287
2019 Indigenous 68 5 0 0 0 0 27 100 0 15
2019 Non-Indigenous 68 10 2 1 0 0 18 96 2 233
2017 Indigenous 60 0 0 8 0 0 32 88 12 12
2017 Non-Indigenous 56 14 4 0 1 0 25 93 2 256

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 17 17 0 0 0 11 81 0 18
2020 Non-Indigenous 69 21 5 2 0 1 1 92 2 288
2019 Indigenous 73 13 7 0 0 0 7 92 0 14
2019 Non-Indigenous 78 18 3 0 0 0 0 96 0 233
2017 Indigenous 60 7 8 0 0 10 14 89 0 12
2017 Non-Indigenous 70 19 2 2 0 0 6 95 3 256

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 72 5 6 17 0 0 0 77 17 18
2020 Non-Indigenous 70 12 10 4 4 0 0 83 8 289
2019 Indigenous 72 7 13 0 7 0 0 79 7 15
2019 Non-Indigenous 76 12 6 2 2 0 1 89 4 232
2017 Indigenous 63 27 10 0 0 0 0 90 0 12
2017 Non-Indigenous 64 18 10 3 2 1 1 84 5 256

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 22 10 11 0 0 0 78 11 18
2020 Non-Indigenous 52 29 13 4 0 0 1 82 5 289
2019 Indigenous 59 13 21 0 7 0 0 73 7 15
2019 Non-Indigenous 63 23 12 2 0 0 0 86 3 232
2017 Indigenous 39 18 33 10 0 0 0 57 10 12
2017 Non-Indigenous 47 33 13 4 2 1 1 81 6 256

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 50 11 5 0 0 0 84 5 18
2020 Non-Indigenous 32 43 20 4 1 0 0 75 5 289

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 28 39 10 5 0 0 46 15 18
2020 Non-Indigenous 16 34 34 11 5 0 0 50 16 289
2019 Indigenous 33 21 34 12 0 0 0 54 12 15
2019 Non-Indigenous 25 37 31 3 3 0 0 62 6 234
2017 Indigenous 15 40 34 10 0 0 0 56 10 12
2017 Non-Indigenous 13 36 37 11 2 0 0 50 13 256

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 15 11 39 11 23 0 0 34 27 18
2020 Non-Indigenous 11 19 36 24 11 0 0 35 30 289
2019 Indigenous 7 13 33 34 13 0 0 47 19 15
2019 Non-Indigenous 8 12 39 29 12 0 0 41 20 233
2017 Indigenous 19 10 46 18 7 0 0 25 29 12
2017 Non-Indigenous 8 13 44 25 8 0 0 34 21 254

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 27 0 0 0 0 0 100 0 18
2020 Non-Indigenous 55 35 7 1 0 2 0 92 1 288
2019 Indigenous 59 21 21 0 0 0 0 79 0 15
2019 Non-Indigenous 46 39 8 3 1 3 0 87 4 234
2017 Indigenous 72 20 7 0 0 0 0 93 0 12
2017 Non-Indigenous 45 39 7 6 1 2 0 86 8 255

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 33 5 0 0 0 0 95 0 18
2020 Non-Indigenous 51 30 9 6 1 2 0 84 7 286

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 39 5 11 6 0 0 78 17 18
2020 Non-Indigenous 51 25 12 8 2 0 0 77 11 288

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 22 11 0 0 0 0 89 0 18
2020 Non-Indigenous 63 24 8 4 0 1 0 88 4 286

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 27 11 0 0 0 0 89 0 18
2020 Non-Indigenous 53 28 10 6 1 1 0 83 7 288
2019 Indigenous 53 47 0 0 0 0 0 100 0 15
2019 Non-Indigenous 53 33 8 4 1 1 0 86 5 233
2017 Indigenous 64 29 7 0 0 0 0 93 0 12
2017 Non-Indigenous 41 37 9 9 3 1 0 79 12 256

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 27 5 0 0 0 0 95 0 18
2020 Non-Indigenous 65 28 5 1 1 0 1 94 1 286

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 32 0 0 0 0 0 100 0 18
2020 Non-Indigenous 64 27 6 2 0 0 1 92 2 289

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 27 0 6 0 0 0 94 6 18
2020 Non-Indigenous 57 27 10 3 0 1 2 87 3 282

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 27 6 0 0 0 0 94 0 18
2020 Non-Indigenous 68 22 6 0 0 1 2 93 1 288

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 6 0 5 5 17 0 88 12 18
2020 Non-Indigenous 62 15 5 2 0 12 3 91 3 287

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 11 5 5 0 0 0 90 5 18
2020 Non-Indigenous 66 26 5 2 0 1 0 92 3 286

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 17 5 6 0 0 6 89 6 18
2020 Non-Indigenous 65 27 5 2 0 0 0 93 2 287

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 78 22 0 0 0 0 0 100 0 18
2020 Non-Indigenous 74 19 4 1 1 0 0 93 2 286
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 5 95 18
2020 Non-Indigenous 9 91 289

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 18
2020 Non-Indigenous 5 95 289
2019 Indigenous 7 93 15
2019 Non-Indigenous 10 90 233
2017 Non-Indigenous 15 85 256
2014 Non-Indigenous 11 89 235

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-Indigenous 39 61 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-Indigenous 77 23 13
2017 Non-Indigenous 83 17 38
2014 Non-Indigenous 78 22 27

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Non-Indigenous 71 29 0 0 0 0 0 100 0 10
2017 Non-Indigenous 45 42 6 3 0 3 0 90 3 31
2014 Non-Indigenous 67 23 5 4 0 0 0 91 4 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 39 6 6 0 0 0 89 6 18
2020 Non-Indigenous 64 25 5 3 0 0 2 91 4 289
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 38 22 11 57 43 18
2020 Non-Indigenous 9 75 12 4 90 10 289

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 17 5 5 6 0 11 82 12 18
2020 Non-Indigenous 63 13 5 4 2 1 12 87 7 289
2019 Indigenous 67 20 0 0 13 0 0 87 13 15
2019 Non-Indigenous 65 12 7 6 3 1 6 82 10 234
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