2020 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 40 1 3 1 0 0 95 4 297
2020 Part-time 62 31 0 7 0 0 0 93 7 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 90 7 1 1 0 0 1 98 1 297
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 86 9 1 1 0 1 2 98 2 263
2017 Part-time 89 11 0 0 0 0 0 100 0 10
2014 Full-time 78 14 3 0 0 2 3 96 1 243
2014 Part-time 100 0 0 0 0 0 0 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 37 6 6 1 0 1 86 8 297
2020 Part-time 39 31 16 14 0 0 0 70 14 13
2017 Full-time 55 28 6 7 3 0 0 83 11 263
2017 Part-time 59 41 0 0 0 0 0 100 0 10
2014 Full-time 64 27 3 2 3 0 0 91 6 243
2014 Part-time 80 20 0 0 0 0 0 100 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 42 7 6 0 0 0 87 6 298
2020 Part-time 47 37 0 16 0 0 0 84 16 13
2017 Full-time 42 36 9 11 3 0 0 77 14 263
2017 Part-time 40 33 18 0 9 0 0 73 9 10
2014 Full-time 31 45 9 10 5 0 0 76 15 243
2014 Part-time 10 49 10 21 9 0 0 59 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 29 7 5 0 0 0 87 6 294
2020 Part-time 32 38 23 7 0 0 0 70 7 13
2017 Full-time 68 27 3 2 0 0 0 94 2 262
2017 Part-time 62 20 0 0 18 0 0 82 18 10
2014 Full-time 55 36 6 3 0 0 0 91 3 244
2014 Part-time 79 10 0 0 11 0 0 89 11 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 29 6 7 4 0 0 83 11 297
2020 Part-time 84 8 0 0 8 0 0 92 8 13
2017 Full-time 53 29 9 6 2 1 0 83 8 261
2017 Part-time 53 18 20 9 0 0 0 71 9 10
2014 Full-time 43 37 8 9 3 0 0 80 12 243
2014 Part-time 71 29 0 0 0 0 0 100 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 36 7 4 1 0 0 89 4 298
2020 Part-time 54 46 0 0 0 0 0 100 0 13
2017 Full-time 41 44 6 6 3 0 0 85 9 263
2017 Part-time 42 49 0 0 9 0 0 91 9 10
2014 Full-time 36 45 6 7 6 0 0 81 13 244
2014 Part-time 19 51 11 10 9 0 0 70 19 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 33 8 3 1 0 0 88 4 298
2020 Part-time 69 7 16 0 8 0 0 76 8 13
2017 Full-time 38 39 11 9 2 0 0 77 11 263
2017 Part-time 62 11 9 18 0 0 0 73 18 10
2014 Full-time 39 34 13 9 5 0 0 73 14 244
2014 Part-time 50 20 21 0 9 0 0 70 9 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 42 10 6 0 0 0 84 6 295
2020 Part-time 75 0 9 16 0 0 0 75 16 12
2017 Full-time 38 43 9 9 1 0 0 81 10 263
2017 Part-time 42 47 11 0 0 0 0 89 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 29 4 2 0 0 0 93 2 296
2020 Part-time 69 24 7 0 0 0 0 93 0 13
2017 Full-time 50 36 8 5 1 0 0 86 6 263
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 51 38 7 2 2 0 0 89 4 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 31 5 5 1 0 0 89 6 298
2020 Part-time 76 16 0 0 8 0 0 92 8 13
2017 Full-time 42 39 9 7 3 0 0 82 10 263
2017 Part-time 73 18 9 0 0 0 0 91 0 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 28 6 1 0 0 0 92 2 292
2020 Part-time 77 16 0 7 0 0 0 93 7 13
2017 Full-time 57 33 6 3 1 0 0 90 4 262
2017 Part-time 62 29 0 9 0 0 0 91 9 10
2014 Full-time 61 28 6 3 2 0 0 89 5 243
2014 Part-time 39 41 0 10 9 0 0 81 19 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 32 9 6 1 0 0 84 7 297
2020 Part-time 66 34 0 0 0 0 0 100 0 12
2017 Full-time 39 39 11 9 2 0 1 78 10 262
2017 Part-time 40 60 0 0 0 0 0 100 0 10
2014 Full-time 30 43 11 11 5 0 0 73 16 244
2014 Part-time 30 30 10 20 9 0 0 60 29 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 31 8 3 2 0 0 87 5 297
2020 Part-time 70 30 0 0 0 0 0 100 0 13
2017 Full-time 47 34 9 8 1 0 0 81 9 262
2017 Part-time 53 36 11 0 0 0 0 89 0 10
2014 Full-time 38 38 9 9 6 0 0 76 15 244
2014 Part-time 29 40 21 0 9 0 0 70 9 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 35 4 4 1 0 0 91 4 295
2020 Part-time 77 15 0 0 8 0 0 92 8 13
2017 Full-time 46 38 10 6 1 0 0 83 6 261
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 43 33 11 8 5 0 0 75 14 244
2014 Part-time 50 20 10 11 9 0 0 70 20 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 30 7 3 0 0 0 89 3 297
2020 Part-time 69 31 0 0 0 0 0 100 0 13
2017 Full-time 49 37 7 4 3 0 0 86 7 261
2017 Part-time 60 31 0 9 0 0 0 91 9 10
2014 Full-time 48 33 7 8 4 0 0 81 11 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 36 17 11 7 0 0 65 18 295
2020 Part-time 32 45 8 16 0 0 0 76 16 13
2017 Full-time 35 44 15 4 3 0 0 78 7 262
2017 Part-time 83 17 0 0 0 0 0 100 0 10
2014 Full-time 35 38 18 7 2 0 1 73 9 244
2014 Part-time 40 51 0 0 0 9 0 100 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 19 38 19 12 0 0 32 30 298
2020 Part-time 7 16 38 39 0 0 0 39 23 13
2017 Full-time 11 21 41 17 8 1 1 26 32 262
2017 Part-time 18 9 0 22 40 0 11 70 30 10
2014 Full-time 12 22 41 16 8 0 2 25 34 243
2014 Part-time 9 20 51 0 19 0 0 19 30 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 1 7 17 37 38 0 1 76 8 297
2020 Part-time 0 0 16 46 39 0 0 84 0 13
2017 Full-time 4 11 29 28 24 2 2 54 16 263
2017 Part-time 9 0 18 20 42 0 11 70 10 10
2014 Full-time 7 12 29 31 16 2 3 49 20 241
2014 Part-time 20 30 30 11 9 0 0 20 50 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 19 32 24 13 0 1 37 31 295
2020 Part-time 8 14 31 39 7 0 0 46 22 13
2017 Full-time 17 26 27 18 11 1 0 30 43 262
2017 Part-time 9 20 29 11 20 0 11 35 33 10
2014 Full-time 20 21 31 17 7 1 3 25 43 243
2014 Part-time 51 10 10 20 9 0 0 29 61 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 20 30 21 16 0 0 37 34 297
2020 Part-time 8 23 0 45 23 0 0 69 31 13
2017 Full-time 9 17 40 22 11 0 0 33 27 263
2017 Part-time 0 9 26 20 45 0 0 65 9 10
2014 Full-time 7 21 41 18 10 1 1 29 29 242
2014 Part-time 11 0 41 29 19 0 0 48 11 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 19 26 22 20 0 1 43 31 297
2020 Part-time 16 0 38 8 38 0 0 46 16 13
2017 Full-time 13 25 31 18 11 2 2 30 38 262
2017 Part-time 0 9 26 22 22 0 20 56 11 10
2014 Full-time 22 29 30 11 5 1 2 17 52 244
2014 Part-time 11 40 20 20 9 0 0 29 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 2 4 20 37 35 2 1 74 6 294
2020 Part-time 0 9 26 16 49 0 0 66 9 12
2017 Full-time 3 10 21 41 20 3 3 64 13 262
2017 Part-time 0 9 18 11 39 11 11 65 12 10
2014 Full-time 4 13 29 30 15 2 7 50 19 243
2014 Part-time 10 0 20 51 19 0 0 70 10 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 14 30 27 19 2 1 47 23 296
2020 Part-time 0 23 40 0 37 0 0 37 23 13
2017 Full-time 11 23 37 16 10 2 0 27 36 263
2017 Part-time 27 0 11 9 33 0 20 52 34 10
2014 Full-time 15 23 36 15 8 1 3 23 39 244
2014 Part-time 41 29 20 0 9 0 0 9 71 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 1 5 30 37 26 0 0 63 6 298
2020 Part-time 0 8 32 45 15 0 0 60 8 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 23 11 3 1 5 6 83 5 298
2020 Part-time 63 15 7 8 0 0 7 84 9 13
2017 Full-time 44 27 9 6 4 5 4 79 11 260
2017 Part-time 53 9 9 9 0 9 11 78 12 10
2014 Full-time 40 31 11 8 3 5 2 77 12 244
2014 Part-time 50 41 0 0 9 0 0 91 9 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 20 4 5 1 0 0 90 6 297
2020 Part-time 78 22 0 0 0 0 0 100 0 13
2017 Full-time 56 28 6 7 3 0 0 84 10 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 19 6 9 6 1 0 79 15 244
2014 Part-time 70 21 0 0 9 0 0 91 9 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 80 15 3 1 1 0 0 95 2 297
2020 Part-time 76 16 0 8 0 0 0 92 8 13
2017 Full-time 63 28 3 4 1 0 0 91 6 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 59 32 4 2 2 0 0 91 4 244
2014 Part-time 91 9 0 0 0 0 0 100 0 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 22 5 2 1 0 0 91 3 296
2020 Part-time 77 23 0 0 0 0 0 100 0 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 19 7 2 1 5 5 88 4 298
2020 Part-time 55 22 0 0 0 0 22 100 0 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 23 6 1 0 0 1 92 1 296
2020 Part-time 63 15 7 15 0 0 0 78 15 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 26 6 4 1 0 1 89 5 297
2020 Part-time 54 22 15 0 8 0 0 77 8 13
2017 Full-time 52 32 5 9 1 0 1 85 10 263
2017 Part-time 37 63 0 0 0 0 0 100 0 10
2014 Full-time 53 33 7 3 3 0 0 87 6 244
2014 Part-time 59 21 10 0 9 0 0 80 9 10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 18 10 2 1 1 1 86 4 298
2020 Part-time 69 16 7 0 8 0 0 85 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 24 7 3 0 0 0 90 3 298
2020 Part-time 62 22 8 0 8 0 0 84 8 13
2017 Full-time 55 31 5 6 2 1 1 87 8 263
2017 Part-time 62 17 11 9 0 0 0 80 9 10
2014 Full-time 57 31 4 4 4 0 0 88 8 244
2014 Part-time 70 10 0 11 9 0 0 80 20 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 42 58 298
2020 Part-time 93 7 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 13 5 1 0 3 9 94 1 296
2020 Part-time 92 8 0 0 0 0 0 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 19 5 4 0 0 0 91 4 297
2020 Part-time 84 8 0 8 0 0 0 92 8 13
2017 Full-time 61 23 8 5 3 0 1 85 7 262
2017 Part-time 82 9 0 9 0 0 0 91 9 10
2014 Full-time 59 25 7 6 3 0 0 84 9 243
2014 Part-time 80 10 0 0 9 0 0 91 9 10
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 25 5 3 1 3 0 91 4 298
2020 Part-time 69 24 0 0 0 7 0 100 0 13
2017 Full-time 39 40 8 8 2 3 0 82 10 262
2017 Part-time 64 18 18 0 0 0 0 82 0 10
2014 Full-time 36 37 9 11 4 3 0 75 15 244
2014 Part-time 10 40 20 20 0 9 0 56 22 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 29 7 3 2 0 0 89 4 298
2020 Part-time 60 40 0 0 0 0 0 100 0 13
2017 Full-time 43 38 9 7 3 0 0 81 10 262
2017 Part-time 65 18 9 9 0 0 0 83 9 10
2014 Full-time 33 36 14 12 5 0 0 70 17 244
2014 Part-time 10 50 20 10 9 0 0 60 20 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 34 10 9 2 1 0 78 12 295
2020 Part-time 39 38 7 8 0 7 0 84 9 13
2017 Full-time 27 36 13 14 6 5 0 66 20 260
2017 Part-time 45 17 0 9 18 11 0 70 30 10
2014 Full-time 25 37 15 15 5 3 0 64 21 244
2014 Part-time 10 19 10 41 10 9 0 32 57 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 11 10 1 0 0 78 11 298
2020 Part-time 49 18 0 25 0 8 0 73 27 12
2017 Full-time 26 39 14 12 6 2 0 67 19 261
2017 Part-time 54 17 0 9 9 11 0 80 20 10
2014 Full-time 25 41 14 12 6 2 0 68 18 244
2014 Part-time 0 49 10 21 20 0 0 49 41 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 29 21 8 4 8 6 61 15 297
2020 Part-time 25 30 22 7 8 7 0 60 16 13
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 41 7 3 0 0 0 89 3 298
2020 Part-time 62 31 0 7 0 0 0 93 7 13
2017 Full-time 39 44 9 8 0 0 0 83 8 261
2014 Full-time 45 37 10 5 3 0 0 82 8 244
2014 Part-time 20 61 0 10 9 0 0 80 20 10

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 38 9 9 1 2 0 80 10 298
2020 Part-time 37 63 0 0 0 0 0 100 0 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 32 9 4 2 2 1 85 6 298
2020 Part-time 55 22 8 8 0 0 8 83 9 13
2017 Full-time 49 35 6 4 1 4 0 88 5 262
2017 Part-time 22 58 11 8 0 0 0 80 8 10
2014 Full-time 58 27 7 4 2 2 1 87 6 242
2014 Part-time 61 30 0 0 0 9 0 100 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 30 9 2 1 1 0 89 3 297
2020 Part-time 70 14 8 8 0 0 0 84 8 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 20 12 7 3 12 2 74 12 297
2020 Part-time 24 52 8 8 0 0 8 83 9 13
2017 Full-time 24 26 16 11 11 10 1 57 25 260
2017 Part-time 53 0 9 0 9 18 11 75 13 10
2014 Full-time 25 24 15 14 12 9 2 54 29 244
2014 Part-time 30 9 30 20 0 0 10 44 22 10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 31 9 6 2 4 0 82 8 295
2020 Part-time 54 23 15 8 0 0 0 77 8 13
2017 Full-time 38 37 9 11 3 2 0 77 14 262
2017 Part-time 51 11 9 9 9 0 11 70 20 10
2014 Full-time 29 36 16 11 6 1 0 67 17 244
2014 Part-time 20 40 20 11 9 0 0 59 20 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 30 15 12 7 5 3 63 21 296
2020 Part-time 24 29 8 15 8 0 16 63 27 13
2017 Full-time 18 32 10 18 15 4 3 54 36 261
2017 Part-time 40 20 9 0 9 11 11 77 12 10
2014 Full-time 19 23 13 20 20 2 2 44 42 244
2014 Part-time 10 9 11 50 9 0 10 22 66 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 19 12 6 3 0 2 79 9 298
2020 Part-time 30 39 16 8 0 0 8 74 9 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 17 8 3 0 1 2 89 3 297
2020 Part-time 54 22 16 0 0 0 8 83 0 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 87 5 2 0 1 3 3 97 1 295
2020 Part-time 92 0 0 0 0 0 8 100 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 85 5 3 0 0 1 5 96 1 296
2020 Part-time 85 0 7 0 0 0 8 92 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 41 8 4 0 2 0 87 5 296
2020 Part-time 39 46 16 0 0 0 0 84 0 13
2017 Full-time 35 42 11 6 3 2 0 79 10 262
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 28 5 4 1 1 0 90 5 296
2020 Part-time 53 47 0 0 0 0 0 100 0 13
2017 Full-time 47 40 7 4 0 0 0 88 5 262
2017 Part-time 64 36 0 0 0 0 0 100 0 10
2014 Full-time 46 38 8 4 2 1 0 85 7 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 23 10 3 0 4 0 86 4 298
2020 Part-time 47 53 0 0 0 0 0 100 0 13
2017 Full-time 52 34 8 2 2 3 0 88 3 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 51 31 10 2 1 4 0 86 3 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 27 14 5 2 6 1 78 7 297
2020 Part-time 47 38 0 7 0 8 0 92 8 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 22 6 3 2 4 2 89 5 298
2020 Part-time 31 62 8 0 0 0 0 92 0 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 19 5 0 0 0 0 94 1 298
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 64 32 3 2 0 0 0 96 2 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 29 8 3 1 0 0 88 4 243
2014 Part-time 61 30 0 0 9 0 0 91 9 10

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 20 4 3 0 0 0 93 3 297
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 57 29 6 4 2 1 0 88 6 262
2017 Part-time 91 9 0 0 0 0 0 100 0 10
2014 Full-time 44 32 13 7 4 0 0 76 11 244
2014 Part-time 30 50 0 10 9 0 0 80 20 10

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 24 7 2 0 0 0 91 3 295
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 53 34 6 4 2 1 0 88 6 262
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 45 31 13 7 4 0 0 77 11 244
2014 Part-time 30 60 0 0 9 0 0 91 9 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 19 12 5 1 3 1 82 6 298
2020 Part-time 62 23 8 7 0 0 0 85 7 13
2017 Full-time 43 29 14 7 4 2 0 73 12 262
2017 Part-time 71 9 0 9 0 11 0 90 10 10
2014 Full-time 35 23 14 13 10 4 1 61 25 244
2014 Part-time 40 40 0 10 9 0 0 80 20 10
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 21 42 36 298
2020 Part-time 48 0 52 13
2017 Full-time 26 40 34 263
2017 Part-time 49 20 31 10
2014 Full-time 31 35 35 244
2014 Part-time 40 49 11 10

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 18 10 37 16 16 4 69
2014 Full-time 16 12 37 16 9999 19 75
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 5 95 298
2020 Part-time 0 100 13

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 49 51 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 51 49 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 37 63 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 41 59 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 65 35 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 50 50 14

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 42 58 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 41 59 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 14 12 2 1 36 7 73 5 297
2020 Part-time 9 31 8 0 0 44 8 84 0 13
2017 Full-time 28 19 15 2 2 26 7 71 7 261
2017 Part-time 42 0 0 9 0 38 11 82 18 10
2014 Full-time 24 14 15 5 3 33 6 62 13 244
2014 Part-time 30 20 20 0 9 20 0 63 12 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 22 12 0 1 10 1 85 2 298
2020 Part-time 32 52 8 0 0 8 0 91 0 13
2017 Full-time 47 28 9 4 1 11 1 85 6 262
2017 Part-time 53 9 0 9 0 29 0 87 13 10
2014 Full-time 41 27 15 7 2 8 0 74 9 244
2014 Part-time 41 20 10 0 9 20 0 75 12 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 2 98 298
2020 Part-time 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 11 12 1 1 40 7 73 4 296
2020 Part-time 10 34 9 0 0 48 0 84 0 12
2017 Full-time 25 13 16 3 1 37 6 66 6 263
2017 Part-time 42 9 0 0 0 38 11 100 0 10
2014 Full-time 28 11 16 0 2 38 5 69 4 243
2014 Part-time 30 20 10 9 0 30 0 73 13 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 22 12 1 0 10 1 85 2 298
2020 Part-time 40 37 8 0 0 15 0 91 0 13
2017 Full-time 48 27 8 2 1 14 1 88 3 263
2014 Full-time 46 27 13 1 1 10 1 82 3 244
2014 Part-time 41 31 0 9 0 19 0 88 12 10
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 26 13 9 5 1 0 72 15 298
2020 Part-time 32 29 39 0 0 0 0 61 0 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 25 12 1 2 1 0 86 2 297
2020 Part-time 78 22 0 0 0 0 0 100 0 13
2017 Full-time 52 29 13 3 3 0 0 81 7 262
2017 Part-time 80 11 9 0 0 0 0 91 0 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 22 26 17 16 0 0 41 33 297
2020 Part-time 16 46 14 16 8 0 0 62 24 13
2017 Full-time 19 31 24 19 7 0 0 50 26 262

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 26 22 14 15 0 1 49 29 296
2020 Part-time 46 30 8 8 8 0 0 76 16 13
2017 Full-time 20 31 26 15 8 0 1 51 23 263
2017 Part-time 65 35 0 0 0 0 0 100 0 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 23 20 14 12 0 0 53 26 296
2020 Part-time 31 54 0 0 16 0 0 84 16 13
2017 Full-time 21 31 20 17 9 1 0 53 27 261
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 28 15 12 9 0 1 64 21 297
2020 Part-time 60 24 8 8 0 0 0 84 8 13
2017 Full-time 44 28 13 7 3 0 4 75 11 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 35 17 13 11 0 0 59 25 295
2020 Part-time 23 24 37 8 8 0 0 47 16 13
2017 Full-time 29 33 20 11 7 0 0 62 18 261
2017 Part-time 33 20 28 18 0 0 0 54 18 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 25 14 10 10 0 2 65 20 298
2020 Part-time 44 16 25 7 8 0 0 60 15 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 37 16 5 3 0 0 76 7 297
2020 Part-time 61 31 8 0 0 0 0 92 0 13
2017 Full-time 27 33 23 10 6 0 0 61 16 260
2017 Part-time 73 9 9 9 0 0 0 82 9 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 31 26 11 7 0 0 57 18 298
2020 Part-time 31 38 23 8 0 0 0 69 8 13
2017 Full-time 17 33 23 17 9 1 0 51 25 259
2017 Part-time 73 9 0 0 18 0 0 82 18 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 35 16 8 3 0 0 72 11 297
2020 Part-time 61 23 8 8 0 0 0 84 8 13
2017 Full-time 23 36 22 12 7 0 0 59 19 260
2017 Part-time 51 29 11 0 9 0 0 80 9 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 26 10 5 1 0 0 84 6 297
2020 Part-time 54 31 8 8 0 0 0 84 8 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 30 22 10 5 0 0 63 15 298
2020 Part-time 22 39 31 8 0 0 0 61 8 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 32 22 14 4 0 0 60 18 298
2020 Part-time 15 62 15 8 0 0 0 77 8 13
2017 Full-time 21 39 21 12 5 0 1 61 18 260
2017 Part-time 64 27 0 0 9 0 0 91 9 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 24 12 5 2 0 0 81 7 294
2020 Part-time 47 39 14 0 0 0 0 86 0 13
2017 Full-time 64 19 10 3 2 1 0 84 6 263
2017 Part-time 51 41 0 9 0 0 0 91 9 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 38 13 6 1 0 0 80 7 295
2020 Part-time 30 40 15 15 0 0 0 70 15 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 15 4 1 1 0 3 95 1 295
2020 Part-time 85 0 15 0 0 0 0 85 0 13
2017 Full-time 81 8 4 3 1 1 1 91 5 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 89 4 2 1 1 1 2 96 2 295
2020 Part-time 100 0 0 0 0 0 0 100 0 13
2017 Full-time 63 25 7 2 1 0 1 90 3 263
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 15 4 2 0 0 1 94 2 295
2020 Part-time 76 17 7 0 0 0 0 93 0 13
2017 Full-time 61 19 9 7 2 0 1 81 10 263
2017 Part-time 82 9 9 0 0 0 0 91 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 18 6 1 2 0 1 90 3 295
2020 Part-time 92 0 8 0 0 0 0 92 0 13
2017 Full-time 55 14 4 1 1 0 27 93 2 263
2017 Part-time 82 0 0 0 0 0 18 100 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 7 4 1 0 1 16 94 1 296
2020 Part-time 92 0 0 0 0 0 8 100 0 13
2017 Full-time 70 18 2 2 0 0 7 95 3 263
2017 Part-time 83 17 0 0 0 0 0 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 21 6 2 0 1 2 91 2 297
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2017 Full-time 65 18 10 3 2 1 1 85 5 263
2017 Part-time 40 40 20 0 0 0 0 80 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 12 10 4 4 0 0 82 8 298
2020 Part-time 85 7 0 8 0 0 0 92 8 13
2017 Full-time 46 32 14 5 2 1 1 80 6 262
2017 Part-time 65 26 9 0 0 0 0 91 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 30 13 5 0 0 1 82 5 298
2020 Part-time 60 16 24 0 0 0 0 76 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 43 18 4 1 0 0 76 5 298
2020 Part-time 15 54 22 8 0 0 0 70 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 33 34 12 5 0 0 49 16 298
2020 Part-time 7 62 15 8 8 0 0 69 16 13
2017 Full-time 12 35 39 11 3 0 0 48 13 263
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 18 37 22 11 0 0 34 30 298
2020 Part-time 8 15 30 40 7 0 0 47 23 13
2017 Full-time 9 14 46 23 7 0 0 31 23 261
2017 Part-time 0 0 17 49 33 0 0 83 0 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 35 7 1 0 2 0 92 1 297
2020 Part-time 47 37 8 8 0 0 0 84 8 13
2017 Full-time 47 36 7 7 1 2 0 85 8 261
2017 Part-time 22 78 0 0 0 0 0 100 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 30 9 6 0 2 0 85 6 295
2020 Part-time 38 46 8 0 8 0 0 84 8 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 26 12 8 3 0 0 76 12 297
2020 Part-time 55 22 8 15 0 0 0 77 15 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 23 8 3 1 1 0 88 4 295
2020 Part-time 53 31 8 8 0 0 0 84 8 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 29 10 5 1 1 0 83 7 297
2020 Part-time 55 30 8 8 0 0 0 84 8 13
2017 Full-time 42 35 10 9 3 1 0 78 12 263
2017 Part-time 53 38 0 9 0 0 0 91 9 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 27 5 1 1 0 1 94 1 295
2020 Part-time 54 46 0 0 0 0 0 100 0 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 27 6 1 0 0 1 92 2 298
2020 Part-time 62 31 0 7 0 0 0 93 7 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 27 9 3 0 1 2 87 3 291
2020 Part-time 47 37 16 0 0 0 0 84 0 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 23 6 0 0 1 2 93 1 297
2020 Part-time 61 32 7 0 0 0 0 93 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 15 5 2 1 12 3 91 3 296
2020 Part-time 47 16 0 22 0 15 0 75 25 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 23 5 2 0 1 0 92 3 295
2020 Part-time 40 60 0 0 0 0 0 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 26 5 2 0 0 0 92 2 296
2020 Part-time 47 46 0 7 0 0 0 93 7 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 19 4 1 1 0 0 94 2 295
2020 Part-time 84 8 0 8 0 0 0 92 8 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Full-time 47 46 3 4 0 0 0 93 4 69
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 298
2020 Part-time 7 93 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 4 96 298
2020 Part-time 8 92 13
2017 Full-time 14 86 262
2014 Full-time 11 89 243

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 85 15 38
2014 Full-time 77 23 27

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 47 41 9 3 0 0 0 88 3 32
2014 Full-time 58 28 5 4 5 0 0 86 9 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 25 6 3 0 0 2 90 3 298
2020 Part-time 63 30 0 7 0 0 0 93 7 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 72 13 4 87 13 298
2020 Part-time 0 78 8 14 100 0 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 53 47 32

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 29 0 6 9 0 3 84 16 32

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 9 9 20 34 0 13 28 62 32

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 14 5 4 3 1 12 86 8 298
2020 Part-time 86 0 0 0 0 0 14 100 0 13
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