2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 37 0 4 4 0 0 93 7 27
2020 First official language - French 60 34 3 2 0 0 0 94 2 121

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 19 0 0 0 0 0 100 0 27
2020 First official language - French 88 12 0 0 1 0 0 99 1 121
2017 First official language - English 76 20 0 4 0 0 0 96 4 21
2017 First official language - French 78 20 1 1 0 0 0 98 1 104
2014 First official language - English 83 9 0 6 3 0 0 91 9 34
2014 First official language - French 85 14 0 1 0 0 1 99 1 114

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 4 15 4 0 0 78 19 27
2020 First official language - French 54 32 7 6 1 0 1 87 7 121
2019 First official language - English 65 22 4 8 0 0 0 87 8 23
2019 First official language - French 61 25 5 3 5 0 1 87 8 99
2017 First official language - English 44 52 0 4 0 0 0 96 4 21
2017 First official language - French 60 27 5 4 4 0 0 86 8 104
2014 First official language - English 58 22 6 11 3 0 0 80 14 34
2014 First official language - French 43 29 12 13 4 0 0 72 17 114

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 48 7 7 7 0 0 78 15 27
2020 First official language - French 38 37 12 7 2 0 4 78 9 121
2019 First official language - English 21 40 17 17 4 0 0 61 22 23
2019 First official language - French 42 37 11 5 5 0 0 79 10 99
2017 First official language - English 35 42 13 9 0 0 0 78 9 21
2017 First official language - French 39 40 9 10 2 0 0 79 12 104
2014 First official language - English 60 20 12 6 3 0 0 80 9 34
2014 First official language - French 43 40 10 4 3 0 0 83 7 114

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 35 8 11 0 0 0 81 11 26
2020 First official language - French 47 39 8 4 1 1 0 87 5 121
2019 First official language - English 65 22 13 0 0 0 0 87 0 23
2019 First official language - French 65 26 3 2 3 0 0 92 5 99
2017 First official language - English 48 42 9 0 0 0 0 91 0 21
2017 First official language - French 47 39 7 3 2 0 1 87 6 104
2014 First official language - English 58 22 8 9 3 0 0 81 11 34
2014 First official language - French 43 39 8 6 3 1 0 83 9 114

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 4 7 7 0 0 82 15 27
2020 First official language - French 60 28 4 5 1 0 2 90 6 121
2019 First official language - English 52 22 17 9 0 0 0 74 9 23
2019 First official language - French 62 22 8 3 3 1 1 86 6 99
2017 First official language - English 58 42 0 0 0 0 0 100 0 21
2017 First official language - French 50 30 12 3 2 0 4 83 4 104
2014 First official language - English 60 28 6 6 0 0 0 89 6 34
2014 First official language - French 48 36 6 5 3 0 2 86 8 114

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 19 7 7 0 0 67 15 27
2020 First official language - French 45 35 13 4 2 0 0 80 7 121
2019 First official language - English 34 40 13 8 4 0 0 74 13 23
2019 First official language - French 52 31 7 7 2 0 0 84 9 99
2017 First official language - English 38 58 4 0 0 0 0 96 0 21
2017 First official language - French 35 49 10 4 2 0 0 84 6 104
2014 First official language - English 39 27 23 9 3 0 0 66 11 34
2014 First official language - French 29 51 11 5 4 0 0 80 10 114

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 48 11 7 4 0 0 78 11 27
2020 First official language - French 43 39 9 7 2 0 0 82 9 121
2019 First official language - English 30 39 4 17 9 0 0 69 26 23
2019 First official language - French 36 43 13 5 1 1 0 80 6 99
2017 First official language - English 27 56 4 9 4 0 0 83 13 21
2017 First official language - French 41 29 14 11 5 0 0 70 16 104
2014 First official language - English 43 26 14 11 6 0 0 69 17 34
2014 First official language - French 36 35 18 6 4 1 0 72 10 114

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 0 15 11 0 0 74 26 27
2020 First official language - French 44 41 12 3 0 0 0 85 3 119
2019 First official language - English 35 49 0 12 4 0 0 83 17 23
2019 First official language - French 41 49 3 4 3 0 0 90 7 99
2017 First official language - English 31 46 13 9 0 0 0 77 9 21
2017 First official language - French 36 44 11 8 1 0 0 81 9 104

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 44 7 7 0 0 0 85 7 27
2020 First official language - French 56 35 3 5 0 0 0 92 5 121
2019 First official language - English 39 53 0 8 0 0 0 92 8 23
2019 First official language - French 56 32 7 4 1 0 0 88 5 98
2017 First official language - English 44 42 4 10 0 0 0 86 10 21
2017 First official language - French 45 39 11 3 1 0 0 85 4 104
2014 First official language - English 55 26 17 3 0 0 0 80 3 34
2014 First official language - French 48 41 7 2 1 1 0 90 3 113

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 45 7 15 7 0 0 70 22 27
2020 First official language - French 40 40 12 8 2 0 0 79 9 119
2019 First official language - English 17 61 0 13 8 0 0 78 22 23
2019 First official language - French 42 40 9 8 1 0 0 82 9 99
2017 First official language - English 27 46 18 4 4 0 0 73 9 21
2017 First official language - French 35 40 10 8 6 0 0 76 14 104

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 33 4 7 0 0 0 89 7 27
2020 First official language - French 46 38 12 3 0 0 0 84 3 121
2019 First official language - English 52 40 8 0 0 0 0 92 0 23
2019 First official language - French 53 30 8 7 1 0 0 84 8 99
2017 First official language - English 53 33 14 0 0 0 0 86 0 21
2017 First official language - French 44 43 11 0 2 0 0 87 2 104
2014 First official language - English 66 20 14 0 0 0 0 86 0 34
2014 First official language - French 48 41 8 3 0 0 0 89 3 114

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 11 15 4 0 0 70 18 27
2020 First official language - French 36 45 12 5 2 0 0 80 7 121
2019 First official language - English 17 53 8 13 9 0 0 70 22 23
2019 First official language - French 46 30 8 13 3 0 0 75 16 98
2017 First official language - English 27 69 0 4 0 0 0 96 4 21
2017 First official language - French 39 34 16 9 1 0 0 74 10 104
2014 First official language - English 52 28 11 9 0 0 0 80 9 34
2014 First official language - French 30 47 9 10 3 1 0 78 13 114

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 18 11 15 11 0 0 63 26 27
2020 First official language - French 45 35 12 6 2 0 0 80 7 121
2019 First official language - English 26 48 4 17 4 0 0 74 22 23
2019 First official language - French 47 31 11 9 2 0 0 78 11 99
2017 First official language - English 30 52 9 5 4 0 0 82 9 21
2017 First official language - French 38 41 13 5 3 0 0 79 8 104
2014 First official language - English 43 34 12 12 0 0 0 77 12 34
2014 First official language - French 38 42 10 7 2 1 0 81 9 114

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 44 19 7 0 0 0 74 7 27
2020 First official language - French 41 46 12 1 1 0 0 87 2 120
2019 First official language - English 36 55 5 4 0 0 0 91 4 22
2019 First official language - French 47 37 11 5 0 0 0 84 5 99
2017 First official language - English 26 51 18 5 0 0 0 77 5 21
2017 First official language - French 37 45 11 4 2 0 1 83 6 104
2014 First official language - English 52 28 11 9 0 0 0 80 9 34
2014 First official language - French 41 37 13 5 3 1 1 80 7 114

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 11 11 4 0 0 74 15 27
2020 First official language - French 46 37 13 3 2 0 0 82 5 120
2019 First official language - English 42 31 18 4 4 0 0 74 8 23
2019 First official language - French 44 44 7 3 1 0 0 89 4 99
2017 First official language - English 47 40 9 0 4 0 0 87 4 21
2017 First official language - French 42 39 11 6 2 0 0 82 8 103
2014 First official language - English 41 42 12 0 6 0 0 83 6 34
2014 First official language - French 40 40 12 6 2 0 0 80 8 114

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 15 7 7 0 0 71 15 27
2020 First official language - French 43 38 10 8 0 0 0 82 8 120
2019 First official language - English 56 21 18 4 0 0 0 78 4 23
2019 First official language - French 48 36 10 6 0 0 0 84 6 99
2017 First official language - English 45 26 29 0 0 0 0 71 0 21
2017 First official language - French 31 40 17 7 5 0 1 71 12 104
2014 First official language - English 36 31 20 3 3 0 8 72 6 34
2014 First official language - French 38 38 14 5 4 1 0 76 10 114

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 22 22 26 22 0 4 50 27 27
2020 First official language - French 3 23 36 27 10 0 1 37 26 119
2019 First official language - English 9 9 35 30 13 0 4 44 19 23
2019 First official language - French 6 24 32 20 18 0 0 39 30 98
2017 First official language - English 4 26 42 14 13 0 0 27 31 21
2017 First official language - French 3 18 31 39 7 0 4 47 21 104
2014 First official language - English 3 11 34 28 25 0 0 52 14 34
2014 First official language - French 4 18 38 27 8 3 2 37 23 114

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 18 18 11 41 0 4 54 27 27
2020 First official language - French 6 16 21 32 24 1 1 57 22 120
2019 First official language - English 9 9 44 34 4 0 0 39 18 23
2019 First official language - French 5 24 25 23 21 0 1 45 30 99
2017 First official language - English 4 27 41 13 14 0 0 27 32 21
2017 First official language - French 9 17 32 22 16 2 3 40 27 104
2014 First official language - English 3 11 14 33 39 0 0 72 14 34
2014 First official language - French 3 10 27 34 17 4 4 57 14 114

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 22 29 15 22 0 0 37 33 27
2020 First official language - French 14 17 37 18 13 0 0 32 31 120
2019 First official language - English 8 35 26 21 9 0 0 30 44 23
2019 First official language - French 17 16 37 20 9 1 0 30 33 97
2017 First official language - English 17 23 26 25 9 0 0 34 40 21
2017 First official language - French 15 20 30 21 12 1 2 34 35 103
2014 First official language - English 12 17 30 22 17 0 3 39 29 34
2014 First official language - French 11 25 24 25 11 3 1 38 37 114

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 0 11 31 39 19 0 0 58 11 26
2020 First official language - French 5 8 30 41 15 0 1 56 13 120
2019 First official language - English 0 9 27 40 19 0 5 62 10 22
2019 First official language - French 4 11 29 36 17 1 1 54 16 99
2017 First official language - English 0 4 42 45 9 0 0 54 4 21
2017 First official language - French 5 14 31 28 17 0 4 47 20 104
2014 First official language - English 0 9 37 32 22 0 0 55 9 34
2014 First official language - French 5 16 35 32 11 1 1 43 21 113

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 19 18 26 26 0 0 52 30 27
2020 First official language - French 10 13 25 28 16 3 6 48 25 118
2019 First official language - English 14 18 36 23 9 0 0 32 32 22
2019 First official language - French 9 23 21 23 20 0 4 45 33 99
2017 First official language - English 13 26 20 22 14 5 0 38 41 21
2017 First official language - French 15 14 26 20 17 1 7 40 31 104
2014 First official language - English 0 23 39 19 16 3 0 37 23 34
2014 First official language - French 6 21 30 22 14 2 5 38 30 114

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 7 22 15 37 0 4 54 23 27
2020 First official language - French 17 21 28 21 10 3 1 32 39 119
2019 First official language - English 18 16 31 31 4 0 0 35 34 23
2019 First official language - French 22 27 31 9 8 2 1 17 50 99
2017 First official language - English 17 27 24 13 19 0 0 32 44 21
2017 First official language - French 13 31 31 6 11 2 6 19 48 104
2014 First official language - English 3 14 33 20 25 5 0 47 18 34
2014 First official language - French 7 19 33 21 11 4 6 35 29 113

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 15 33 19 19 0 0 37 30 27
2020 First official language - French 7 18 37 23 14 0 1 38 24 120
2019 First official language - English 9 31 34 17 9 0 0 26 40 23
2019 First official language - French 10 24 33 22 11 1 0 33 34 99
2017 First official language - English 17 18 50 9 5 0 0 14 36 21
2017 First official language - French 14 13 38 18 12 0 4 32 28 104
2014 First official language - English 9 23 34 16 16 3 0 33 32 34
2014 First official language - French 6 20 33 24 11 3 3 37 28 113

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 0 19 41 37 0 0 78 4 27
2020 First official language - French 0 4 13 42 38 1 1 82 4 120
2019 First official language - English 0 18 34 26 22 0 0 48 18 23
2019 First official language - French 1 9 28 35 26 0 1 62 10 99
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 19 15 11 4 7 19 60 20 27
2020 First official language - French 32 27 13 7 2 12 6 73 11 121
2019 First official language - English 26 13 8 17 13 13 9 50 40 23
2019 First official language - French 39 25 8 10 3 5 9 75 15 98
2017 First official language - English 18 40 9 9 9 0 15 69 21 21
2017 First official language - French 32 37 16 4 5 3 3 73 10 104
2014 First official language - English 49 17 17 8 9 0 0 66 17 34
2014 First official language - French 27 31 12 13 5 6 6 66 20 114

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 19 7 22 0 0 0 71 22 27
2020 First official language - French 64 26 3 3 2 1 0 92 5 121
2019 First official language - English 52 17 9 13 8 0 0 69 22 23
2019 First official language - French 65 21 6 4 4 0 0 86 8 99
2017 First official language - English 40 31 15 9 4 0 0 71 14 21
2017 First official language - French 55 29 9 4 3 0 0 84 7 104
2014 First official language - English 46 20 20 14 0 0 0 66 14 34
2014 First official language - French 51 26 11 8 4 0 0 77 12 114

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 15 18 7 0 0 0 74 7 27
2020 First official language - French 69 26 3 1 0 0 0 96 1 121
2019 First official language - English 51 17 13 18 0 0 0 69 18 23
2019 First official language - French 62 29 5 3 1 0 0 91 4 99
2017 First official language - English 54 33 9 0 5 0 0 87 5 21
2017 First official language - French 47 36 13 3 1 0 0 84 3 104
2014 First official language - English 57 23 11 6 3 0 0 80 9 34
2014 First official language - French 38 48 6 4 4 0 1 86 7 114

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 11 4 4 0 0 81 8 26
2020 First official language - French 55 36 6 2 0 1 0 92 2 121
2019 First official language - English 39 40 13 4 4 0 0 78 8 23
2019 First official language - French 57 32 6 4 1 0 0 89 5 99

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 19 0 0 4 4 80 0 27
2020 First official language - French 61 14 14 3 2 2 3 80 5 121
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 22 7 4 4 0 0 85 7 27
2020 First official language - French 64 21 7 5 1 0 2 87 6 121
2019 First official language - English 47 40 9 4 0 0 0 87 4 23
2019 First official language - French 60 27 8 2 1 0 1 89 3 99

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 26 7 15 4 0 0 74 18 27
2020 First official language - French 62 23 5 6 2 0 2 87 8 120
2019 First official language - English 56 22 8 4 9 0 0 79 13 23
2019 First official language - French 56 31 9 2 2 0 0 87 4 99
2017 First official language - English 31 47 9 4 9 0 0 78 13 21
2017 First official language - French 44 36 9 10 1 1 0 81 10 104
2014 First official language - English 52 26 6 6 9 0 3 80 15 34
2014 First official language - French 46 34 7 8 3 1 1 81 12 114

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 0 22 4 7 0 0 67 11 27
2020 First official language - French 56 23 12 3 2 1 3 83 5 121

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 22 11 7 7 0 0 74 15 27
2020 First official language - French 62 30 2 2 2 0 2 93 5 121
2019 First official language - English 53 30 0 8 9 0 0 83 17 23
2019 First official language - French 55 36 6 1 2 0 0 91 3 97
2017 First official language - English 44 34 9 9 4 0 0 78 13 21
2017 First official language - French 49 32 12 4 3 0 0 81 7 104
2014 First official language - English 55 28 3 3 9 0 3 85 12 34
2014 First official language - French 43 34 7 10 4 3 0 79 14 114

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 27
2020 First official language - French 38 62 121

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 11 7 0 4 4 11 87 4 27
2020 First official language - French 65 21 2 0 0 4 7 97 0 121

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 18 7 7 4 0 0 81 11 27
2020 First official language - French 63 30 2 4 0 0 1 93 4 121
2019 First official language - English 47 31 4 13 4 0 0 79 17 23
2019 First official language - French 64 29 5 0 2 0 0 93 2 99
2017 First official language - English 45 25 18 9 4 0 0 69 13 21
2017 First official language - French 57 27 8 5 3 0 0 83 8 104
2014 First official language - English 57 20 6 9 6 0 3 80 15 34
2014 First official language - French 47 29 11 8 4 2 0 78 12 114
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 37 26 15 4 4 0 54 19 27
2020 First official language - French 44 34 10 5 3 4 0 81 9 121
2019 First official language - English 30 39 18 9 0 4 0 72 9 23
2019 First official language - French 40 33 14 6 4 3 0 75 10 99
2017 First official language - English 45 9 29 9 0 9 0 59 9 21
2017 First official language - French 34 38 16 8 2 3 0 74 10 104
2014 First official language - English 52 14 14 9 9 3 0 68 18 34
2014 First official language - French 28 44 14 8 3 3 0 75 11 114

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 39 23 27 0 0 0 50 27 26
2020 First official language - French 38 31 19 8 2 2 0 70 11 120
2019 First official language - English 21 39 22 13 4 0 0 60 18 23
2019 First official language - French 32 39 12 15 2 0 0 70 17 98
2017 First official language - English 31 23 33 9 4 0 0 54 13 21
2017 First official language - French 30 30 26 9 3 2 0 61 12 104
2014 First official language - English 46 25 12 3 14 0 0 71 17 34
2014 First official language - French 30 45 14 9 3 0 0 75 11 114

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 26 22 18 19 0 0 41 37 27
2020 First official language - French 27 35 19 12 3 2 0 64 16 121
2019 First official language - English 12 35 17 26 4 4 0 50 32 23
2019 First official language - French 26 33 19 19 1 2 0 60 20 99
2017 First official language - English 13 36 24 18 4 5 0 52 23 21
2017 First official language - French 25 27 24 15 4 4 0 55 20 104
2014 First official language - English 35 17 23 14 12 0 0 52 25 34
2014 First official language - French 21 41 23 11 0 3 1 65 11 114

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 41 33 7 7 0 0 52 15 27
2020 First official language - French 29 43 13 9 4 2 0 73 13 121
2019 First official language - English 4 47 18 26 4 0 0 51 31 23
2019 First official language - French 24 45 18 12 2 0 0 68 14 99
2017 First official language - English 14 26 30 22 9 0 0 40 30 21
2017 First official language - French 30 39 17 8 3 3 0 71 11 104
2014 First official language - English 35 17 28 11 9 0 0 52 20 34
2014 First official language - French 28 46 14 10 1 2 0 75 11 114

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 22 4 0 0 0 0 96 0 27
2020 First official language - French 86 12 2 0 0 1 0 98 0 121
2019 First official language - English 47 31 18 0 4 0 0 78 4 23
2019 First official language - French 77 21 2 0 0 0 0 98 0 99
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 52 11 4 0 0 0 85 4 27
2020 First official language - French 49 32 10 7 2 0 0 81 9 121
2019 First official language - English 39 44 9 4 4 0 0 83 8 23
2019 First official language - French 47 41 4 7 1 0 0 88 8 99
2017 First official language - English 19 51 21 10 0 0 0 69 10 20
2017 First official language - French 38 38 15 7 2 1 0 77 9 104
2014 First official language - English 54 28 11 3 3 0 0 83 6 34
2014 First official language - French 42 44 8 4 0 2 0 87 5 114

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 11 26 4 7 0 56 32 27
2020 First official language - French 24 42 14 12 3 5 0 69 16 120
2019 First official language - English 13 43 13 17 8 4 0 59 27 23
2019 First official language - French 29 38 23 11 0 0 0 66 11 99

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 33 19 11 7 0 0 63 18 27
2020 First official language - French 35 40 11 10 1 4 0 78 11 121
2019 First official language - English 34 26 27 9 4 0 0 60 13 23
2019 First official language - French 43 34 11 8 3 1 0 77 11 99
2017 First official language - English 37 28 26 5 0 5 0 68 5 20
2017 First official language - French 37 39 12 8 2 1 1 78 10 103
2014 First official language - English 52 17 22 6 0 3 0 71 6 34
2014 First official language - French 34 43 10 6 6 1 0 78 12 114

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 41 22 7 4 0 0 67 11 27
2020 First official language - French 33 42 11 12 0 2 0 77 12 121
2019 First official language - English 31 23 37 5 5 0 0 54 9 22
2019 First official language - French 37 32 18 7 3 2 0 71 10 99

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 22 26 15 4 7 7 48 22 27
2020 First official language - French 16 29 22 8 3 17 4 57 15 120
2019 First official language - English 9 9 39 9 13 17 4 23 28 23
2019 First official language - French 18 22 20 12 3 19 5 53 20 99
2017 First official language - English 14 18 35 9 5 10 9 40 17 20
2017 First official language - French 18 26 15 14 7 13 8 55 27 104
2014 First official language - English 33 17 11 11 14 9 5 57 30 34
2014 First official language - French 13 35 11 15 9 13 4 59 29 114

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 41 11 29 4 0 0 56 33 27
2020 First official language - French 36 35 16 9 2 2 0 72 12 121
2019 First official language - English 21 22 26 13 13 4 0 46 27 23
2019 First official language - French 26 39 17 12 4 2 0 66 17 99
2017 First official language - English 23 46 4 23 4 0 0 68 27 21
2017 First official language - French 37 26 20 11 4 1 0 64 15 104
2014 First official language - English 41 26 14 6 11 3 0 68 18 34
2014 First official language - French 39 38 11 6 2 3 2 80 8 114

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 33 4 30 15 4 4 48 48 27
2020 First official language - French 12 21 19 26 13 1 7 37 43 121
2019 First official language - English 9 21 13 44 13 0 0 30 57 23
2019 First official language - French 16 31 12 19 17 2 3 49 38 99
2017 First official language - English 18 24 4 40 4 0 8 46 49 21
2017 First official language - French 20 28 16 17 15 4 1 50 33 104
2014 First official language - English 27 5 20 14 26 6 3 35 43 34
2014 First official language - French 19 21 13 24 17 1 5 43 43 114

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 4 18 11 0 0 11 67 13 27
2020 First official language - French 63 18 11 3 2 0 3 84 5 121
2019 First official language - English 56 17 9 0 4 0 13 85 5 23
2019 First official language - French 61 17 14 2 2 1 3 82 4 99

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 15 18 0 4 0 7 76 4 27
2020 First official language - French 65 17 9 3 1 0 4 86 4 121
2019 First official language - English 56 26 17 0 0 0 0 83 0 23
2019 First official language - French 59 22 8 5 1 2 2 85 6 99

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 4 4 4 0 0 11 92 4 27
2020 First official language - French 85 5 5 0 2 2 2 93 2 120
2019 First official language - English 74 13 4 4 0 0 4 91 5 23
2019 First official language - French 83 6 1 2 2 1 4 95 4 99

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 4 4 0 4 0 15 91 4 27
2020 First official language - French 84 7 2 0 1 2 4 97 1 121
2019 First official language - English 79 4 0 0 4 0 12 95 5 23
2019 First official language - French 85 3 0 0 0 0 12 100 0 99

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 15 18 7 0 0 59 26 27
2020 First official language - French 36 43 14 4 2 1 0 80 6 119
2019 First official language - English 21 61 4 0 8 4 0 87 9 23
2019 First official language - French 24 49 16 7 2 0 1 74 9 98
2017 First official language - English 27 46 9 13 4 0 0 74 18 21
2017 First official language - French 32 33 18 8 2 6 0 70 11 103

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 45 7 7 7 0 0 78 15 27
2020 First official language - French 38 48 9 4 0 1 0 87 4 121
2019 First official language - English 31 46 14 4 5 0 0 77 9 22
2019 First official language - French 38 48 10 3 0 0 0 87 3 99
2017 First official language - English 58 29 4 9 0 0 0 87 9 21
2017 First official language - French 42 42 11 4 0 1 0 85 4 104
2014 First official language - English 51 26 17 3 0 0 3 80 3 34
2014 First official language - French 44 43 9 2 1 2 0 88 3 114

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 22 26 19 4 7 0 48 24 27
2020 First official language - French 39 36 12 7 2 4 0 78 9 121
2019 First official language - English 39 39 9 8 0 4 0 82 9 23
2019 First official language - French 40 39 14 5 0 0 1 80 5 99
2017 First official language - English 31 47 4 4 0 14 0 90 5 21
2017 First official language - French 50 29 15 4 0 1 1 81 4 103
2014 First official language - English 58 8 23 3 3 3 3 70 6 34
2014 First official language - French 42 44 6 4 1 2 1 88 5 114

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 4 31 31 8 16 0 18 45 26
2020 First official language - French 21 31 21 12 2 10 2 60 16 121

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 41 7 7 0 0 4 85 8 27
2020 First official language - French 43 36 10 4 1 4 2 84 5 121

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 11 4 0 0 0 85 4 27
2020 First official language - French 64 30 3 2 1 0 0 93 3 121
2019 First official language - English 56 36 4 4 0 0 0 92 4 23
2019 First official language - French 63 29 5 2 0 0 0 93 2 99
2017 First official language - English 44 48 4 4 0 0 0 91 4 21
2017 First official language - French 49 39 6 3 3 0 0 89 6 104
2014 First official language - English 57 31 9 3 0 0 0 88 3 34
2014 First official language - French 58 33 4 5 0 0 0 91 5 114

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 11 15 0 0 0 74 15 27
2020 First official language - French 54 33 7 2 3 0 0 88 6 120
2019 First official language - English 39 35 18 8 0 0 0 74 8 23
2019 First official language - French 57 30 7 5 0 0 0 87 5 96
2017 First official language - English 35 38 14 9 4 0 0 73 13 21
2017 First official language - French 50 27 14 4 4 1 0 77 9 104
2014 First official language - English 52 14 20 6 9 0 0 66 14 34
2014 First official language - French 44 35 10 5 4 2 0 81 8 114

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 37 7 11 0 0 0 81 11 27
2020 First official language - French 50 34 7 6 3 0 0 85 8 119
2019 First official language - English 52 26 9 13 0 0 0 78 13 23
2019 First official language - French 50 38 7 3 2 0 0 88 5 99
2017 First official language - English 27 46 14 5 9 0 0 73 13 21
2017 First official language - French 44 33 14 4 4 0 0 77 8 104
2014 First official language - English 49 20 17 9 6 0 0 69 14 34
2014 First official language - French 44 35 12 6 2 1 0 80 8 114

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 22 22 7 15 0 0 56 22 27
2020 First official language - French 41 27 15 7 5 2 2 72 13 121
2019 First official language - English 30 44 9 9 8 0 0 74 17 23
2019 First official language - French 40 25 13 9 7 6 0 69 17 99
2017 First official language - English 22 42 13 9 13 0 0 64 22 21
2017 First official language - French 33 28 21 6 10 2 0 63 16 104
2014 First official language - English 33 27 17 9 8 6 0 64 18 34
2014 First official language - French 39 18 18 17 5 2 1 59 23 114
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 33 33 33 27
2020 First official language - French 29 36 35 121
2019 First official language - English 26 44 30 23
2019 First official language - French 33 32 35 99
2017 First official language - English 44 38 18 21
2017 First official language - French 35 31 35 104
2014 First official language - English 34 32 34 34
2014 First official language - French 34 34 32 114

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 0 30 70 0 0 0 10
2017 First official language - French 11 12 59 5 11 2 38
2014 First official language - English 25 0 58 0 9999 17 12
2014 First official language - French 23 13 43 8 9999 13 39
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 7 22 0 4 44 19 30 10 27
2020 First official language - French 13 12 15 2 1 53 4 60 6 121
2019 First official language - English 4 9 18 4 0 60 4 37 13 23
2019 First official language - French 14 11 14 4 3 38 15 54 16 99
2017 First official language - English 8 24 13 9 0 46 0 60 16 21
2017 First official language - French 19 15 18 6 3 26 15 56 14 104
2014 First official language - English 27 6 25 3 6 25 9 49 13 34
2014 First official language - French 11 18 18 7 3 32 12 51 17 114

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 41 15 7 4 22 0 67 14 27
2020 First official language - French 28 36 17 4 2 12 0 74 7 121
2019 First official language - English 25 31 26 4 0 8 4 65 5 23
2019 First official language - French 31 34 12 6 1 15 1 77 8 99
2017 First official language - English 31 34 18 4 0 13 0 74 5 21
2017 First official language - French 35 35 13 4 2 8 3 79 7 103
2014 First official language - English 35 8 34 6 3 11 3 51 10 34
2014 First official language - French 26 36 16 7 2 10 2 71 10 114
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 7 18 0 0 52 15 45 0 27
2020 First official language - French 14 10 13 2 0 59 3 63 4 120
2019 First official language - English 0 9 22 0 0 64 4 29 0 23
2019 First official language - French 15 12 13 1 1 43 15 64 5 99
2017 First official language - English 18 25 14 0 0 43 0 76 0 20
2017 First official language - French 18 13 16 3 2 29 20 60 10 104
2014 First official language - English 33 3 25 0 0 28 12 59 0 34
2014 First official language - French 12 15 15 2 3 41 13 58 10 114

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 33 22 11 0 19 0 59 14 27
2020 First official language - French 30 31 18 4 2 16 0 72 7 121
2019 First official language - English 25 22 27 0 0 26 0 64 0 23
2019 First official language - French 30 31 17 3 1 16 2 74 5 99
2017 First official language - English 37 41 9 0 0 14 0 90 0 20
2017 First official language - French 33 30 15 3 1 10 8 77 4 104
2014 First official language - English 41 14 22 3 0 17 3 69 3 34
2014 First official language - French 35 32 16 1 2 13 2 78 3 114
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 4 15 4 0 0 78 18 27
2020 First official language - French 52 21 10 8 6 0 3 75 14 121

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 18 15 4 7 0 0 74 11 27
2020 First official language - French 57 22 14 1 4 1 1 80 5 119
2019 First official language - English 31 49 16 4 0 0 0 79 4 23
2019 First official language - French 51 26 13 7 3 0 0 77 10 99
2017 First official language - English 14 52 14 5 16 0 0 65 21 20
2017 First official language - French 24 26 23 13 11 0 2 52 24 103

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 7 22 22 15 0 0 41 37 27
2020 First official language - French 18 31 24 15 10 0 2 50 25 121
2019 First official language - English 13 42 18 18 9 0 0 55 27 22
2019 First official language - French 23 28 19 15 14 0 0 52 30 98
2017 First official language - English 18 26 37 14 5 0 0 44 19 20
2017 First official language - French 17 28 24 14 16 0 1 46 30 103

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 27 12 23 4 0 0 62 27 26
2020 First official language - French 26 38 19 9 5 0 2 66 14 121
2019 First official language - English 35 35 17 9 4 0 0 69 13 23
2019 First official language - French 32 33 19 10 5 0 0 65 15 98
2017 First official language - English 34 56 5 5 0 0 0 90 5 19
2017 First official language - French 24 24 24 13 10 0 4 50 25 103

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 19 18 19 22 0 0 41 41 27
2020 First official language - French 25 24 24 13 12 1 1 50 26 119
2019 First official language - English 17 26 18 17 22 0 0 43 39 23
2019 First official language - French 23 21 26 16 13 0 0 45 30 98
2017 First official language - English 18 42 18 4 18 0 0 60 22 21
2017 First official language - French 17 27 23 14 19 1 0 44 33 104

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 0 11 4 0 7 84 16 27
2020 First official language - French 50 31 10 4 2 1 2 84 6 120
2019 First official language - English 61 26 0 13 0 0 0 87 13 23
2019 First official language - French 59 28 8 3 1 0 1 88 4 99
2017 First official language - English 51 31 10 5 0 0 5 85 5 20
2017 First official language - French 45 24 11 5 3 0 12 78 10 104

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 11 18 11 15 0 0 56 26 27
2020 First official language - French 38 33 14 6 7 1 1 73 13 120
2019 First official language - English 39 31 9 17 4 0 0 70 21 23
2019 First official language - French 46 24 20 3 6 0 1 71 9 99
2017 First official language - English 22 49 25 4 0 0 0 71 4 21
2017 First official language - French 31 35 17 7 9 0 1 66 17 103

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 26 7 7 15 0 4 69 23 27
2020 First official language - French 40 22 20 9 5 0 4 65 15 121

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 7 26 7 0 0 59 33 27
2020 First official language - French 39 26 24 7 2 0 2 67 9 120
2019 First official language - English 17 48 22 4 8 0 0 65 13 23
2019 First official language - French 32 34 19 11 2 0 1 67 13 98
2017 First official language - English 18 22 43 9 4 0 4 42 14 21
2017 First official language - French 31 34 19 12 3 1 1 66 15 103

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 7 15 11 0 0 67 26 27
2020 First official language - French 32 29 27 7 2 0 2 63 9 121
2019 First official language - English 26 35 26 4 9 0 0 61 13 23
2019 First official language - French 31 33 23 9 3 0 1 64 13 97
2017 First official language - English 27 22 34 18 0 0 0 49 18 21
2017 First official language - French 26 39 17 10 6 0 2 67 16 103

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 7 19 7 0 0 67 26 27
2020 First official language - French 40 32 15 8 2 0 2 74 11 121
2019 First official language - English 39 18 26 4 13 0 0 56 17 23
2019 First official language - French 34 43 13 6 2 0 1 78 8 98
2017 First official language - English 27 24 27 13 9 0 0 51 22 21
2017 First official language - French 32 36 20 5 5 0 2 69 10 103

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 15 7 7 0 0 70 15 27
2020 First official language - French 52 27 12 4 2 0 3 82 6 120
2019 First official language - English 48 26 9 9 8 0 0 74 17 23
2019 First official language - French 48 31 9 8 1 1 2 81 10 98

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 48 7 4 11 0 0 78 15 27
2020 First official language - French 35 31 21 6 6 0 2 66 12 121

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 41 19 4 7 0 0 70 11 27
2020 First official language - French 36 28 23 8 2 0 2 65 11 121
2019 First official language - English 47 26 22 4 0 0 0 73 4 23
2019 First official language - French 36 34 19 5 6 0 0 70 11 98
2017 First official language - English 42 27 22 4 0 0 4 73 5 21
2017 First official language - French 37 29 12 11 7 1 3 69 19 103

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 33 19 4 4 0 0 74 7 27
2020 First official language - French 60 18 13 3 2 0 3 81 5 119
2019 First official language - English 78 13 4 4 0 0 0 91 4 23
2019 First official language - French 71 16 7 4 1 0 1 87 5 97
2017 First official language - English 77 4 9 9 0 0 0 82 9 21
2017 First official language - French 65 15 8 8 4 0 1 80 12 104

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 18 11 4 4 0 0 81 7 27
2020 First official language - French 62 23 10 3 0 0 2 86 3 120

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 15 4 0 4 0 4 92 4 27
2020 First official language - French 79 9 4 0 1 1 7 95 1 121
2019 First official language - English 75 8 0 0 4 0 12 95 5 23
2019 First official language - French 84 9 1 0 0 0 5 99 0 98

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 0 7 4 0 0 0 89 4 27
2020 First official language - French 84 9 4 0 0 0 3 96 0 119
2019 First official language - English 82 9 4 0 0 0 4 95 0 23
2019 First official language - French 88 3 3 2 3 0 1 92 5 98
2017 First official language - English 44 42 9 5 0 0 0 86 5 21
2017 First official language - French 51 25 10 4 5 0 4 80 10 104

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 15 0 0 0 0 85 0 27
2020 First official language - French 72 15 7 2 0 0 3 90 3 120
2019 First official language - English 65 13 22 0 0 0 0 78 0 23
2019 First official language - French 64 23 7 2 3 0 1 88 5 98
2017 First official language - English 45 20 26 8 0 0 0 65 8 21
2017 First official language - French 62 16 11 6 1 1 4 81 7 104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 15 0 7 0 0 78 7 27
2020 First official language - French 72 11 8 3 2 0 4 87 4 119
2019 First official language - English 56 22 13 0 8 0 0 78 8 23
2019 First official language - French 71 11 10 4 2 0 1 84 6 98
2017 First official language - English 60 13 0 0 0 0 26 100 0 21
2017 First official language - French 51 13 8 2 1 0 26 86 3 103

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 4 4 0 4 0 15 91 4 27
2020 First official language - French 65 13 6 2 0 0 14 91 2 121
2019 First official language - English 42 8 4 9 0 0 36 79 14 23
2019 First official language - French 64 10 8 2 1 0 15 87 4 97
2017 First official language - English 68 32 0 0 0 0 0 100 0 20
2017 First official language - French 76 9 5 5 0 0 5 90 5 103

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 27 8 0 0 0 0 92 0 26
2020 First official language - French 76 16 3 2 1 0 2 94 3 121
2019 First official language - English 69 17 9 0 0 0 4 91 0 23
2019 First official language - French 71 18 7 0 0 0 3 93 0 98
2017 First official language - English 58 18 4 4 16 0 0 75 20 21
2017 First official language - French 76 9 5 3 2 0 5 90 5 103

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 16 0 19 4 0 4 76 24 26
2020 First official language - French 77 11 3 2 3 1 2 91 6 121
2019 First official language - English 83 4 4 0 0 0 9 95 0 23
2019 First official language - French 88 2 2 3 1 1 3 94 4 98
2017 First official language - English 59 32 5 4 0 0 0 91 4 21
2017 First official language - French 50 35 8 4 0 0 3 88 4 102

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 8 8 4 0 0 80 12 25
2020 First official language - French 50 28 10 6 3 1 2 81 9 120
2019 First official language - English 52 31 13 0 0 0 4 87 0 23
2019 First official language - French 45 32 10 5 4 0 4 80 10 98

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 18 7 4 0 0 70 11 27
2020 First official language - French 26 47 19 4 2 0 2 74 7 121

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 33 26 15 7 0 0 52 22 27
2020 First official language - French 20 38 28 12 2 0 0 58 14 121
2019 First official language - English 13 43 17 22 4 0 0 56 27 23
2019 First official language - French 22 31 33 8 5 0 0 54 13 99
2017 First official language - English 13 23 48 15 0 0 0 36 15 21
2017 First official language - French 13 37 32 14 4 0 1 50 18 104

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 26 19 22 15 0 0 37 44 27
2020 First official language - French 7 14 36 27 16 0 0 43 21 121
2019 First official language - English 9 35 30 22 4 0 0 26 44 23
2019 First official language - French 7 14 31 28 19 0 0 47 22 97
2017 First official language - English 9 9 42 27 14 0 0 41 18 21
2017 First official language - French 4 18 29 23 25 0 1 49 22 103

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 11 7 4 0 0 78 11 27
2020 First official language - French 42 34 15 5 3 0 1 77 8 121
2019 First official language - English 17 47 13 22 0 0 0 65 22 23
2019 First official language - French 34 44 6 10 3 2 0 80 13 99
2017 First official language - English 64 31 0 4 0 0 0 96 4 21
2017 First official language - French 45 42 7 3 2 0 0 88 5 104

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 19 27 15 8 0 0 50 23 26
2020 First official language - French 36 34 17 9 3 0 1 71 12 121

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 11 15 11 0 0 63 26 27
2020 First official language - French 47 32 8 7 3 1 2 81 10 121

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 20 15 11 4 0 0 69 15 26
2020 First official language - French 55 31 5 2 3 1 2 89 6 121

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 34 18 19 4 0 0 59 22 27
2020 First official language - French 43 38 12 2 4 0 1 82 7 121
2019 First official language - English 17 39 27 17 0 0 0 56 17 23
2019 First official language - French 42 38 7 10 2 0 0 81 12 99
2017 First official language - English 17 50 13 15 4 0 0 67 20 21
2017 First official language - French 31 40 17 9 3 0 0 71 12 104

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 11 7 4 0 0 78 11 27
2020 First official language - French 49 38 7 6 1 0 0 87 7 121

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 11 15 7 0 0 67 22 27
2020 First official language - French 43 40 8 6 2 1 0 83 8 121

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 11 7 4 0 0 78 11 27
2020 First official language - French 48 34 11 3 3 0 2 84 5 119

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 26 15 11 0 0 0 74 11 27
2020 First official language - French 53 36 7 1 1 0 3 91 2 121

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 4 0 0 0 0 96 0 27
2020 First official language - French 93 7 0 0 0 0 0 100 0 120

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 39 0 4 8 0 0 89 11 26
2020 First official language - French 50 37 4 4 0 4 1 91 4 121

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 31 4 11 0 0 0 85 11 26
2020 First official language - French 55 36 2 3 2 1 1 92 5 121

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 31 11 0 0 0 0 89 0 26
2020 First official language - French 60 30 4 2 2 1 0 91 5 121
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 27
2020 First official language - French 3 97 120

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 27
2020 First official language - French 15 85 120
2019 First official language - English 30 70 23
2019 First official language - French 11 89 99
2017 First official language - French 12 88 104
2014 First official language - English 30 70 34
2014 First official language - French 20 80 114

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - French 64 36 14
2014 First official language - French 74 26 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2014 First official language - French 41 41 6 12 0 0 0 82 12 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 4 11 4 0 0 81 15 27
2020 First official language - French 55 35 3 2 1 1 3 94 3 121
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 63 18 4 81 19 27
2020 First official language - French 17 69 13 1 80 20 121

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 11 26 0 4 4 0 69 4 27
2020 First official language - French 45 17 8 5 8 0 16 74 16 120
2019 First official language - English 44 31 8 8 4 4 0 78 13 23
2019 First official language - French 47 12 14 8 12 0 7 64 22 97
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