2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 36 2 2 2 0 0 94 4 50
2020 3 to 10 years in current department or agency 61 32 5 2 0 0 0 93 2 56

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 88 10 0 0 2 0 0 98 2 50
2020 3 to 10 years in current department or agency 86 14 0 0 0 0 0 100 0 56
2017 Less than 3 years in current department or agency 85 12 0 2 0 0 0 98 2 41
2017 3 to 10 years in current department or agency 77 20 2 2 0 0 0 97 2 62
2017 11 to 20 years in current department or agency 58 42 0 0 0 0 0 100 0 17
2014 Less than 3 years in current department or agency 87 11 0 0 0 0 2 100 0 42
2014 3 to 10 years in current department or agency 87 9 0 2 1 0 0 96 4 84
2014 11 to 20 years in current department or agency 65 28 0 8 0 0 0 92 8 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 30 6 10 2 0 0 82 12 50
2020 3 to 10 years in current department or agency 52 29 7 9 2 0 2 82 11 56
2019 Less than 3 years in current department or agency 63 26 0 3 6 0 3 91 9 35
2019 3 to 10 years in current department or agency 58 23 8 6 4 0 0 81 11 49
2017 Less than 3 years in current department or agency 67 22 3 4 4 0 0 89 8 41
2017 3 to 10 years in current department or agency 54 33 6 2 4 0 0 88 6 62
2017 11 to 20 years in current department or agency 46 40 4 10 0 0 0 86 10 17
2014 Less than 3 years in current department or agency 50 34 9 7 0 0 0 84 7 42
2014 3 to 10 years in current department or agency 44 25 12 14 5 0 0 69 19 84
2014 11 to 20 years in current department or agency 42 28 7 22 0 0 0 71 22 14

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 42 8 4 8 0 6 79 13 50
2020 3 to 10 years in current department or agency 39 36 12 11 0 0 2 76 11 56
2019 Less than 3 years in current department or agency 28 47 12 13 0 0 0 75 13 35
2019 3 to 10 years in current department or agency 36 35 14 6 8 0 0 71 15 49
2017 Less than 3 years in current department or agency 48 33 6 13 0 0 0 81 13 41
2017 3 to 10 years in current department or agency 43 40 8 8 1 0 0 83 9 62
2017 11 to 20 years in current department or agency 9 56 25 10 0 0 0 65 10 17
2014 Less than 3 years in current department or agency 52 32 7 7 2 0 0 84 9 42
2014 3 to 10 years in current department or agency 41 41 11 4 4 0 0 82 7 84
2014 11 to 20 years in current department or agency 64 14 15 8 0 0 0 77 8 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 10 8 2 0 0 80 10 50
2020 3 to 10 years in current department or agency 48 39 5 5 0 2 0 89 5 56
2019 Less than 3 years in current department or agency 69 29 3 0 0 0 0 97 0 35
2019 3 to 10 years in current department or agency 64 25 4 2 4 0 0 89 6 49
2017 Less than 3 years in current department or agency 58 35 5 2 0 0 0 93 2 41
2017 3 to 10 years in current department or agency 49 42 4 0 3 0 2 92 3 62
2017 11 to 20 years in current department or agency 26 39 21 14 0 0 0 65 14 17
2014 Less than 3 years in current department or agency 47 36 7 9 0 0 0 84 9 42
2014 3 to 10 years in current department or agency 42 42 5 6 5 1 0 84 11 84
2014 11 to 20 years in current department or agency 57 13 22 8 0 0 0 70 8 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 30 8 2 2 0 2 88 4 50
2020 3 to 10 years in current department or agency 63 23 2 9 4 0 0 86 12 56
2019 Less than 3 years in current department or agency 63 17 14 3 0 0 3 83 3 35
2019 3 to 10 years in current department or agency 58 18 11 8 4 0 0 77 13 49
2017 Less than 3 years in current department or agency 66 23 5 0 0 0 7 95 0 41
2017 3 to 10 years in current department or agency 48 40 9 3 0 0 0 88 3 62
2017 11 to 20 years in current department or agency 35 28 27 5 4 0 0 63 10 17
2014 Less than 3 years in current department or agency 61 30 5 2 0 0 2 93 2 42
2014 3 to 10 years in current department or agency 43 40 7 5 4 0 1 84 9 84
2014 11 to 20 years in current department or agency 56 22 0 22 0 0 0 78 22 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 30 10 4 6 0 0 80 10 50
2020 3 to 10 years in current department or agency 41 36 16 5 2 0 0 77 7 56
2019 Less than 3 years in current department or agency 54 25 12 3 6 0 0 80 9 35
2019 3 to 10 years in current department or agency 51 29 8 10 2 0 0 79 12 49
2017 Less than 3 years in current department or agency 43 51 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 31 55 8 5 2 0 0 86 6 62
2017 11 to 20 years in current department or agency 36 34 25 4 0 0 0 70 4 17
2014 Less than 3 years in current department or agency 34 45 7 12 2 0 0 79 14 42
2014 3 to 10 years in current department or agency 26 47 17 5 6 0 0 72 11 84
2014 11 to 20 years in current department or agency 42 42 15 0 0 0 0 85 0 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 40 4 8 0 0 0 88 8 50
2020 3 to 10 years in current department or agency 36 41 11 7 5 0 0 77 12 56
2019 Less than 3 years in current department or agency 43 54 3 0 0 0 0 97 0 35
2019 3 to 10 years in current department or agency 34 34 15 10 6 0 0 69 17 49
2017 Less than 3 years in current department or agency 55 28 12 4 0 0 0 84 4 41
2017 3 to 10 years in current department or agency 30 37 10 17 6 0 0 67 23 62
2017 11 to 20 years in current department or agency 21 37 23 10 9 0 0 59 18 17
2014 Less than 3 years in current department or agency 54 30 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 30 32 21 10 7 0 0 62 17 84
2014 11 to 20 years in current department or agency 27 44 14 15 0 0 0 71 15 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 12 2 4 0 0 82 6 50
2020 3 to 10 years in current department or agency 40 47 4 7 2 0 0 87 9 55
2019 Less than 3 years in current department or agency 43 52 0 3 3 0 0 95 5 35
2019 3 to 10 years in current department or agency 38 43 2 12 4 0 0 82 16 49
2017 Less than 3 years in current department or agency 52 35 8 4 0 0 0 87 4 41
2017 3 to 10 years in current department or agency 26 54 9 11 0 0 0 80 11 62
2017 11 to 20 years in current department or agency 31 30 25 10 4 0 0 61 14 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 32 4 6 0 0 0 90 6 50
2020 3 to 10 years in current department or agency 55 39 4 2 0 0 0 95 2 56
2019 Less than 3 years in current department or agency 57 37 0 6 0 0 0 94 6 35
2019 3 to 10 years in current department or agency 54 29 9 6 2 0 0 83 8 48
2017 Less than 3 years in current department or agency 61 24 11 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 36 54 9 2 0 0 0 90 2 62
2017 11 to 20 years in current department or agency 42 28 16 14 0 0 0 70 14 17
2014 Less than 3 years in current department or agency 57 27 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 45 45 8 1 1 0 0 89 2 83
2014 11 to 20 years in current department or agency 42 43 8 8 0 0 0 85 8 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 35 8 10 0 0 0 82 10 49
2020 3 to 10 years in current department or agency 35 40 13 7 5 0 0 75 13 55
2019 Less than 3 years in current department or agency 37 45 8 9 0 0 0 83 9 35
2019 3 to 10 years in current department or agency 32 45 6 13 4 0 0 77 17 49
2017 Less than 3 years in current department or agency 49 38 9 2 2 0 0 87 4 41
2017 3 to 10 years in current department or agency 29 40 17 8 6 0 0 69 14 62
2017 11 to 20 years in current department or agency 19 47 4 21 9 0 0 66 30 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 14 6 0 0 0 80 6 50
2020 3 to 10 years in current department or agency 54 34 9 4 0 0 0 87 4 56
2019 Less than 3 years in current department or agency 40 45 6 9 0 0 0 85 9 35
2019 3 to 10 years in current department or agency 54 25 12 6 2 0 0 79 8 49
2017 Less than 3 years in current department or agency 47 42 10 0 0 0 0 90 0 41
2017 3 to 10 years in current department or agency 46 42 11 0 2 0 0 88 2 62
2017 11 to 20 years in current department or agency 40 39 21 0 0 0 0 79 0 17
2014 Less than 3 years in current department or agency 50 34 14 2 0 0 0 83 2 42
2014 3 to 10 years in current department or agency 52 37 8 2 0 0 0 89 2 84
2014 11 to 20 years in current department or agency 56 37 7 0 0 0 0 93 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 14 6 2 0 0 78 8 50
2020 3 to 10 years in current department or agency 29 50 9 7 5 0 0 79 12 56
2019 Less than 3 years in current department or agency 40 35 5 17 3 0 0 75 20 35
2019 3 to 10 years in current department or agency 38 25 9 19 9 0 0 64 28 48
2017 Less than 3 years in current department or agency 56 27 13 4 0 0 0 83 4 41
2017 3 to 10 years in current department or agency 32 43 13 12 0 0 0 75 12 62
2017 11 to 20 years in current department or agency 16 54 20 10 0 0 0 70 10 17
2014 Less than 3 years in current department or agency 52 34 7 2 2 2 0 88 5 42
2014 3 to 10 years in current department or agency 22 51 11 12 4 0 0 74 16 84
2014 11 to 20 years in current department or agency 49 15 14 22 0 0 0 64 22 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 12 4 4 0 0 80 8 50
2020 3 to 10 years in current department or agency 43 34 9 9 5 0 0 77 14 56
2019 Less than 3 years in current department or agency 43 26 14 17 0 0 0 69 17 35
2019 3 to 10 years in current department or agency 40 37 4 12 6 0 0 77 18 49
2017 Less than 3 years in current department or agency 53 43 2 2 0 0 0 96 2 41
2017 3 to 10 years in current department or agency 33 36 19 8 4 0 0 69 12 62
2017 11 to 20 years in current department or agency 14 61 16 4 4 0 0 75 9 17
2014 Less than 3 years in current department or agency 54 37 7 0 0 2 0 93 0 42
2014 3 to 10 years in current department or agency 29 47 13 9 2 0 0 76 11 84
2014 11 to 20 years in current department or agency 49 7 8 37 0 0 0 55 37 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 26 20 4 0 0 0 76 4 50
2020 3 to 10 years in current department or agency 33 58 7 2 0 0 0 91 2 55
2019 Less than 3 years in current department or agency 40 45 8 6 0 0 0 86 6 35
2019 3 to 10 years in current department or agency 52 31 11 6 0 0 0 83 6 49
2017 Less than 3 years in current department or agency 55 39 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 29 48 15 6 1 0 2 77 8 62
2017 11 to 20 years in current department or agency 14 56 25 5 0 0 0 70 5 17
2014 Less than 3 years in current department or agency 59 29 9 0 0 2 0 90 0 42
2014 3 to 10 years in current department or agency 33 43 13 7 2 0 1 77 10 84
2014 11 to 20 years in current department or agency 49 14 15 15 7 0 0 63 23 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 28 14 8 2 0 0 76 10 50
2020 3 to 10 years in current department or agency 47 38 9 4 2 0 0 85 5 55
2019 Less than 3 years in current department or agency 37 51 9 3 0 0 0 88 3 35
2019 3 to 10 years in current department or agency 48 33 13 4 2 0 0 81 6 49
2017 Less than 3 years in current department or agency 60 33 4 2 0 0 0 94 2 41
2017 3 to 10 years in current department or agency 35 45 9 8 3 0 0 80 11 61
2017 11 to 20 years in current department or agency 35 30 30 4 0 0 0 65 4 17
2014 Less than 3 years in current department or agency 41 38 14 7 0 0 0 79 7 42
2014 3 to 10 years in current department or agency 34 44 12 5 5 0 0 78 10 84
2014 11 to 20 years in current department or agency 64 21 15 0 0 0 0 85 0 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 42 10 6 2 0 0 82 8 50
2020 3 to 10 years in current department or agency 42 33 9 14 2 0 0 75 16 55
2019 Less than 3 years in current department or agency 60 26 8 6 0 0 0 86 6 35
2019 3 to 10 years in current department or agency 42 37 14 6 0 0 0 79 6 49
2017 Less than 3 years in current department or agency 42 41 8 6 2 0 0 83 9 41
2017 3 to 10 years in current department or agency 31 33 22 6 6 0 2 65 12 62
2017 11 to 20 years in current department or agency 18 51 31 0 0 0 0 69 0 17
2014 Less than 3 years in current department or agency 36 34 14 4 2 2 6 77 7 42
2014 3 to 10 years in current department or agency 36 37 16 6 6 0 0 72 12 84
2014 11 to 20 years in current department or agency 49 36 15 0 0 0 0 85 0 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 23 31 27 15 0 0 42 27 48
2020 3 to 10 years in current department or agency 4 21 29 32 13 0 2 46 25 56
2019 Less than 3 years in current department or agency 11 20 23 23 20 0 3 45 32 35
2019 3 to 10 years in current department or agency 2 21 34 27 16 0 0 43 23 48
2017 Less than 3 years in current department or agency 0 21 24 40 8 0 7 52 23 41
2017 3 to 10 years in current department or agency 5 17 35 33 9 0 2 42 22 62
2017 11 to 20 years in current department or agency 0 23 46 26 4 0 0 31 23 17
2014 Less than 3 years in current department or agency 0 11 23 43 18 2 2 64 12 42
2014 3 to 10 years in current department or agency 6 17 44 20 9 2 1 31 23 84
2014 11 to 20 years in current department or agency 0 30 42 14 14 0 0 28 30 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 20 14 33 29 0 2 63 23 49
2020 3 to 10 years in current department or agency 11 20 13 25 29 2 2 56 31 56
2019 Less than 3 years in current department or agency 6 25 17 31 20 0 0 52 31 35
2019 3 to 10 years in current department or agency 6 21 28 24 18 0 2 43 28 49
2017 Less than 3 years in current department or agency 2 19 30 19 28 0 2 48 21 41
2017 3 to 10 years in current department or agency 11 20 33 19 11 3 3 32 33 62
2017 11 to 20 years in current department or agency 16 14 39 26 4 0 0 30 30 17
2014 Less than 3 years in current department or agency 2 2 7 41 34 11 2 87 5 42
2014 3 to 10 years in current department or agency 1 13 33 30 18 0 5 50 15 84
2014 11 to 20 years in current department or agency 8 15 22 35 21 0 0 56 22 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 18 39 12 18 0 0 31 31 49
2020 3 to 10 years in current department or agency 12 22 25 23 18 0 0 41 34 56
2019 Less than 3 years in current department or agency 24 21 35 12 9 0 0 21 45 34
2019 3 to 10 years in current department or agency 17 10 30 26 15 2 0 42 28 48
2017 Less than 3 years in current department or agency 19 27 23 14 13 2 2 28 48 41
2017 3 to 10 years in current department or agency 15 15 23 30 15 0 2 46 31 62
2017 11 to 20 years in current department or agency 5 15 66 15 0 0 0 15 19 16
2014 Less than 3 years in current department or agency 7 16 27 36 7 4 2 46 25 42
2014 3 to 10 years in current department or agency 15 20 25 21 17 1 1 39 36 84
2014 11 to 20 years in current department or agency 0 37 28 21 14 0 0 35 37 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 12 24 39 18 0 2 58 17 49
2020 3 to 10 years in current department or agency 5 7 32 39 16 0 0 55 12 56
2019 Less than 3 years in current department or agency 3 12 20 34 29 0 3 64 15 35
2019 3 to 10 years in current department or agency 6 4 31 43 10 2 2 56 11 48
2017 Less than 3 years in current department or agency 0 13 27 27 24 0 9 57 14 41
2017 3 to 10 years in current department or agency 3 14 36 34 12 0 2 46 17 62
2017 11 to 20 years in current department or agency 11 13 36 28 11 0 0 39 25 17
2014 Less than 3 years in current department or agency 0 2 40 32 21 2 2 56 3 41
2014 3 to 10 years in current department or agency 5 19 32 32 12 0 0 44 24 84
2014 11 to 20 years in current department or agency 0 30 28 35 8 0 0 43 30 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 8 32 23 21 4 6 50 14 47
2020 3 to 10 years in current department or agency 14 11 25 27 18 2 4 47 26 56
2019 Less than 3 years in current department or agency 6 20 16 34 17 0 6 55 28 35
2019 3 to 10 years in current department or agency 15 21 27 18 16 0 2 35 37 48
2017 Less than 3 years in current department or agency 10 15 15 26 22 3 9 55 28 41
2017 3 to 10 years in current department or agency 15 17 31 19 12 2 5 32 34 62
2017 11 to 20 years in current department or agency 20 18 26 19 16 0 0 35 39 17
2014 Less than 3 years in current department or agency 2 12 31 23 18 4 9 47 16 42
2014 3 to 10 years in current department or agency 6 28 31 20 13 1 1 34 35 84
2014 11 to 20 years in current department or agency 0 29 30 21 21 0 0 42 29 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 16 27 33 16 2 0 50 23 49
2020 3 to 10 years in current department or agency 23 21 20 16 16 0 4 33 46 56
2019 Less than 3 years in current department or agency 25 29 17 14 9 6 0 24 58 35
2019 3 to 10 years in current department or agency 23 24 26 21 6 0 0 27 47 49
2017 Less than 3 years in current department or agency 9 35 28 6 13 0 9 21 48 41
2017 3 to 10 years in current department or agency 17 26 30 8 14 3 3 23 46 62
2017 11 to 20 years in current department or agency 9 25 40 9 11 0 5 21 36 17
2014 Less than 3 years in current department or agency 0 14 30 30 9 11 5 47 17 41
2014 3 to 10 years in current department or agency 8 21 29 19 18 1 5 39 31 84
2014 11 to 20 years in current department or agency 0 15 64 7 14 0 0 22 15 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 8 37 29 16 0 2 46 17 49
2020 3 to 10 years in current department or agency 9 23 23 23 22 0 0 45 32 56
2019 Less than 3 years in current department or agency 17 23 26 23 9 3 0 32 41 35
2019 3 to 10 years in current department or agency 8 21 33 22 16 0 0 38 29 49
2017 Less than 3 years in current department or agency 19 11 28 17 16 0 9 36 33 41
2017 3 to 10 years in current department or agency 14 12 47 14 12 0 2 26 26 62
2017 11 to 20 years in current department or agency 4 25 51 19 0 0 0 19 30 17
2014 Less than 3 years in current department or agency 2 5 38 26 20 5 5 51 8 41
2014 3 to 10 years in current department or agency 9 26 30 22 8 4 1 32 37 84
2014 11 to 20 years in current department or agency 8 30 28 14 21 0 0 35 37 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 0 0 6 55 37 0 2 94 0 49
2020 3 to 10 years in current department or agency 2 2 15 34 46 2 0 81 4 55
2019 Less than 3 years in current department or agency 0 6 32 34 29 0 0 63 6 35
2019 3 to 10 years in current department or agency 2 12 25 32 27 0 2 60 15 49
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 24 8 8 0 16 12 78 11 50
2020 3 to 10 years in current department or agency 30 30 13 9 4 9 5 71 15 56
2019 Less than 3 years in current department or agency 40 20 11 5 0 15 9 78 7 35
2019 3 to 10 years in current department or agency 44 14 8 16 8 2 6 64 27 49
2017 Less than 3 years in current department or agency 45 36 11 0 0 4 4 89 0 41
2017 3 to 10 years in current department or agency 26 41 14 6 8 2 4 71 15 62
2017 11 to 20 years in current department or agency 16 26 30 10 14 0 4 44 24 17
2014 Less than 3 years in current department or agency 33 26 12 9 2 7 11 72 14 42
2014 3 to 10 years in current department or agency 27 30 14 16 6 5 2 61 23 84
2014 11 to 20 years in current department or agency 35 28 15 7 15 0 0 63 22 14

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 24 2 8 0 0 0 90 8 50
2020 3 to 10 years in current department or agency 61 23 5 7 4 0 0 84 11 56
2019 Less than 3 years in current department or agency 66 26 0 5 3 0 0 92 8 35
2019 3 to 10 years in current department or agency 57 17 13 4 10 0 0 73 14 49
2017 Less than 3 years in current department or agency 66 25 6 2 0 0 0 92 2 41
2017 3 to 10 years in current department or agency 47 32 12 5 5 0 0 79 9 62
2017 11 to 20 years in current department or agency 47 18 16 14 4 0 0 65 19 17
2014 Less than 3 years in current department or agency 54 25 16 5 0 0 0 79 5 42
2014 3 to 10 years in current department or agency 46 25 10 15 5 0 0 71 20 84
2014 11 to 20 years in current department or agency 41 29 30 0 0 0 0 70 0 14

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 14 8 0 0 0 0 92 0 50
2020 3 to 10 years in current department or agency 66 27 4 4 0 0 0 93 4 56
2019 Less than 3 years in current department or agency 66 28 3 3 0 0 0 95 3 35
2019 3 to 10 years in current department or agency 55 26 13 4 2 0 0 81 6 49
2017 Less than 3 years in current department or agency 66 32 2 0 0 0 0 98 0 41
2017 3 to 10 years in current department or agency 40 39 17 5 0 0 0 79 5 62
2017 11 to 20 years in current department or agency 37 34 20 0 9 0 0 70 9 17
2014 Less than 3 years in current department or agency 49 36 9 2 0 0 2 88 2 42
2014 3 to 10 years in current department or agency 38 46 6 6 4 0 0 84 10 84
2014 11 to 20 years in current department or agency 42 36 7 0 15 0 0 78 15 14

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 30 4 2 2 0 0 92 4 50
2020 3 to 10 years in current department or agency 51 36 11 2 0 0 0 87 2 55
2019 Less than 3 years in current department or agency 57 35 3 5 0 0 0 92 5 35
2019 3 to 10 years in current department or agency 52 27 11 6 4 0 0 79 10 49

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 12 22 0 0 0 4 77 0 50
2020 3 to 10 years in current department or agency 57 20 9 7 2 4 2 81 9 56
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 24 10 2 0 0 0 88 2 50
2020 3 to 10 years in current department or agency 59 21 9 5 2 0 4 83 7 56
2019 Less than 3 years in current department or agency 49 45 0 3 3 0 0 95 5 35
2019 3 to 10 years in current department or agency 63 21 13 4 0 0 0 83 4 49

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 14 4 10 2 0 0 84 12 49
2020 3 to 10 years in current department or agency 53 29 7 5 2 0 4 85 7 56
2019 Less than 3 years in current department or agency 60 31 3 3 3 0 0 92 6 35
2019 3 to 10 years in current department or agency 57 21 12 4 6 0 0 78 10 49
2017 Less than 3 years in current department or agency 41 44 6 8 0 0 0 86 8 41
2017 3 to 10 years in current department or agency 39 41 8 8 3 2 0 81 11 62
2017 11 to 20 years in current department or agency 51 10 21 14 4 0 0 61 18 17
2014 Less than 3 years in current department or agency 54 30 2 5 4 2 2 88 10 42
2014 3 to 10 years in current department or agency 45 32 7 10 5 0 1 78 15 84
2014 11 to 20 years in current department or agency 41 30 14 8 8 0 0 71 15 14

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 18 12 4 0 2 0 84 4 50
2020 3 to 10 years in current department or agency 57 18 13 5 4 0 4 78 9 56

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 20 6 0 4 0 0 90 4 50
2020 3 to 10 years in current department or agency 57 30 4 4 2 0 4 91 6 56
2019 Less than 3 years in current department or agency 55 37 5 0 3 0 0 92 3 35
2019 3 to 10 years in current department or agency 57 27 6 4 6 0 0 83 10 48
2017 Less than 3 years in current department or agency 56 36 8 0 0 0 0 92 0 41
2017 3 to 10 years in current department or agency 42 36 11 8 3 0 0 78 11 62
2017 11 to 20 years in current department or agency 52 14 21 4 9 0 0 66 13 17
2014 Less than 3 years in current department or agency 56 30 2 4 2 5 0 90 7 42
2014 3 to 10 years in current department or agency 40 36 7 10 5 1 1 78 15 84
2014 11 to 20 years in current department or agency 41 15 14 15 15 0 0 56 30 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 50
2020 3 to 10 years in current department or agency 47 53 56

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 14 4 0 0 4 12 95 0 50
2020 3 to 10 years in current department or agency 68 20 4 0 0 4 5 96 0 56

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 26 2 6 0 0 0 92 6 50
2020 3 to 10 years in current department or agency 64 23 5 5 0 0 2 89 5 56
2019 Less than 3 years in current department or agency 66 25 5 0 3 0 0 92 3 35
2019 3 to 10 years in current department or agency 61 25 6 4 4 0 0 86 8 49
2017 Less than 3 years in current department or agency 73 23 2 2 0 0 0 96 2 41
2017 3 to 10 years in current department or agency 49 29 13 8 1 0 0 78 9 62
2017 11 to 20 years in current department or agency 40 16 21 4 18 0 0 56 23 17
2014 Less than 3 years in current department or agency 59 25 2 7 2 5 0 88 10 42
2014 3 to 10 years in current department or agency 44 28 12 11 5 0 1 72 16 84
2014 11 to 20 years in current department or agency 49 29 15 0 8 0 0 78 8 14
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 32 6 4 2 8 0 87 7 50
2020 3 to 10 years in current department or agency 36 32 11 14 7 0 0 68 21 56
2019 Less than 3 years in current department or agency 57 28 6 5 0 3 0 88 6 35
2019 3 to 10 years in current department or agency 28 35 23 8 6 0 0 63 14 49
2017 Less than 3 years in current department or agency 61 25 8 6 0 0 0 86 6 41
2017 3 to 10 years in current department or agency 29 41 19 7 2 2 0 71 9 62
2017 11 to 20 years in current department or agency 4 29 28 14 4 20 0 42 23 17
2014 Less than 3 years in current department or agency 56 28 12 2 0 2 0 86 2 42
2014 3 to 10 years in current department or agency 27 39 17 11 4 2 0 68 14 84
2014 11 to 20 years in current department or agency 13 35 15 15 8 14 0 57 26 14

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 21 4 2 2 0 72 6 48
2020 3 to 10 years in current department or agency 29 36 14 20 2 0 0 64 21 56
2019 Less than 3 years in current department or agency 52 29 3 17 0 0 0 81 17 35
2019 3 to 10 years in current department or agency 18 39 17 19 6 0 0 58 25 48
2017 Less than 3 years in current department or agency 56 28 12 4 0 0 0 84 4 41
2017 3 to 10 years in current department or agency 21 31 34 12 2 0 0 52 13 62
2017 11 to 20 years in current department or agency 4 25 37 14 9 11 0 33 26 17
2014 Less than 3 years in current department or agency 56 30 9 2 2 0 0 86 5 42
2014 3 to 10 years in current department or agency 27 43 14 11 5 0 0 70 15 84
2014 11 to 20 years in current department or agency 13 50 22 7 8 0 0 64 15 14

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 18 6 6 4 0 69 12 50
2020 3 to 10 years in current department or agency 23 37 12 20 7 0 0 61 27 56
2019 Less than 3 years in current department or agency 26 37 9 28 0 0 0 63 28 35
2019 3 to 10 years in current department or agency 26 29 16 21 4 4 0 57 26 49
2017 Less than 3 years in current department or agency 45 25 6 20 2 2 0 72 22 41
2017 3 to 10 years in current department or agency 14 36 31 14 3 3 0 51 17 62
2017 11 to 20 years in current department or agency 4 24 37 14 9 11 0 32 26 17
2014 Less than 3 years in current department or agency 44 32 12 2 2 4 2 82 5 42
2014 3 to 10 years in current department or agency 18 34 28 17 1 2 0 53 18 84
2014 11 to 20 years in current department or agency 7 50 29 7 8 0 0 56 15 14

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 48 10 4 4 2 0 82 8 50
2020 3 to 10 years in current department or agency 27 36 18 12 7 0 0 63 20 56
2019 Less than 3 years in current department or agency 26 43 9 17 5 0 0 69 23 35
2019 3 to 10 years in current department or agency 18 47 17 17 2 0 0 64 19 49
2017 Less than 3 years in current department or agency 40 35 12 11 2 0 0 75 13 41
2017 3 to 10 years in current department or agency 25 41 21 9 3 0 0 66 12 62
2017 11 to 20 years in current department or agency 10 25 28 9 13 16 0 40 26 17
2014 Less than 3 years in current department or agency 44 32 14 5 2 2 0 79 7 42
2014 3 to 10 years in current department or agency 23 43 20 12 1 1 0 66 13 84
2014 11 to 20 years in current department or agency 27 29 22 15 8 0 0 56 22 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 86 12 0 0 0 2 0 100 0 50
2020 3 to 10 years in current department or agency 84 12 4 0 0 0 0 96 0 56
2019 Less than 3 years in current department or agency 83 17 0 0 0 0 0 100 0 35
2019 3 to 10 years in current department or agency 69 27 2 0 2 0 0 96 2 49
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 36 6 8 2 0 0 84 10 50
2020 3 to 10 years in current department or agency 52 30 7 9 2 0 0 82 11 56
2019 Less than 3 years in current department or agency 40 40 6 11 3 0 0 80 14 35
2019 3 to 10 years in current department or agency 40 43 6 8 2 0 0 83 10 49
2017 Less than 3 years in current department or agency 56 25 12 6 0 0 0 81 6 41
2017 3 to 10 years in current department or agency 27 45 18 6 2 2 0 74 8 61
2017 11 to 20 years in current department or agency 16 60 10 14 0 0 0 76 14 17
2014 Less than 3 years in current department or agency 47 39 9 0 0 4 0 90 0 42
2014 3 to 10 years in current department or agency 46 41 6 5 1 1 0 88 6 84
2014 11 to 20 years in current department or agency 34 37 21 8 0 0 0 71 8 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 40 12 8 2 14 0 74 12 50
2020 3 to 10 years in current department or agency 25 36 15 16 7 0 0 62 24 55
2019 Less than 3 years in current department or agency 26 46 12 17 0 0 0 72 17 35
2019 3 to 10 years in current department or agency 20 37 25 14 4 0 0 57 18 49

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 8 14 4 2 0 74 18 50
2020 3 to 10 years in current department or agency 34 43 11 7 2 4 0 80 9 56
2019 Less than 3 years in current department or agency 34 45 15 3 3 0 0 80 6 35
2019 3 to 10 years in current department or agency 46 23 17 8 4 2 0 70 13 49
2017 Less than 3 years in current department or agency 50 37 7 2 0 2 2 91 2 40
2017 3 to 10 years in current department or agency 39 37 12 11 2 0 0 76 12 61
2017 11 to 20 years in current department or agency 10 40 37 5 4 4 0 52 10 17
2014 Less than 3 years in current department or agency 40 30 11 9 9 0 0 70 18 42
2014 3 to 10 years in current department or agency 39 40 11 6 2 2 0 80 9 84
2014 11 to 20 years in current department or agency 21 43 28 0 7 0 0 64 7 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 44 8 10 2 6 0 79 13 50
2020 3 to 10 years in current department or agency 30 46 9 14 0 0 0 77 14 56
2019 Less than 3 years in current department or agency 29 40 23 5 0 3 0 71 5 35
2019 3 to 10 years in current department or agency 41 27 17 9 4 2 0 69 13 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 31 26 6 4 16 4 54 13 49
2020 3 to 10 years in current department or agency 18 29 18 14 4 11 7 56 22 56
2019 Less than 3 years in current department or agency 17 26 20 9 0 23 6 60 12 35
2019 3 to 10 years in current department or agency 14 15 25 14 8 18 6 38 30 49
2017 Less than 3 years in current department or agency 27 26 13 12 2 5 15 66 18 41
2017 3 to 10 years in current department or agency 15 24 16 17 9 14 4 48 33 61
2017 11 to 20 years in current department or agency 5 22 30 9 9 21 5 36 24 17
2014 Less than 3 years in current department or agency 24 32 9 7 7 14 7 71 17 42
2014 3 to 10 years in current department or agency 14 30 8 19 11 14 3 54 36 84
2014 11 to 20 years in current department or agency 21 30 14 7 23 0 7 54 31 14

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 26 22 12 2 4 0 63 15 50
2020 3 to 10 years in current department or agency 37 34 7 16 5 0 0 71 21 56
2019 Less than 3 years in current department or agency 32 35 14 17 3 0 0 66 20 35
2019 3 to 10 years in current department or agency 22 35 23 8 8 4 0 59 17 49
2017 Less than 3 years in current department or agency 51 23 16 8 0 2 0 76 8 41
2017 3 to 10 years in current department or agency 29 34 16 15 6 0 0 63 21 62
2017 11 to 20 years in current department or agency 20 28 27 19 4 0 0 49 24 17
2014 Less than 3 years in current department or agency 47 35 5 7 0 4 2 88 7 42
2014 3 to 10 years in current department or agency 33 39 14 6 5 1 1 74 11 84
2014 11 to 20 years in current department or agency 42 15 21 0 15 8 0 61 16 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 26 20 22 10 2 6 43 35 50
2020 3 to 10 years in current department or agency 7 27 11 30 16 2 7 37 51 56
2019 Less than 3 years in current department or agency 20 32 11 17 17 0 3 54 35 35
2019 3 to 10 years in current department or agency 14 27 10 28 19 0 2 41 48 49
2017 Less than 3 years in current department or agency 35 38 8 15 2 0 2 75 17 41
2017 3 to 10 years in current department or agency 12 26 14 27 17 3 1 39 46 62
2017 11 to 20 years in current department or agency 4 10 27 18 24 11 4 17 50 17
2014 Less than 3 years in current department or agency 31 23 9 16 12 5 4 59 30 42
2014 3 to 10 years in current department or agency 14 16 17 25 23 1 5 32 51 84
2014 11 to 20 years in current department or agency 27 7 30 13 23 0 0 34 36 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 18 8 2 2 0 8 87 4 50
2020 3 to 10 years in current department or agency 64 12 16 5 0 0 2 78 5 56
2019 Less than 3 years in current department or agency 63 11 11 5 0 0 9 82 6 35
2019 3 to 10 years in current department or agency 57 23 14 0 4 2 0 81 4 49

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 14 8 0 0 0 6 92 0 50
2020 3 to 10 years in current department or agency 63 18 11 2 4 0 4 83 6 56
2019 Less than 3 years in current department or agency 60 23 9 3 0 3 3 88 3 35
2019 3 to 10 years in current department or agency 61 23 6 8 0 2 0 85 9 49

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 90 2 0 0 0 0 8 100 0 49
2020 3 to 10 years in current department or agency 77 9 9 0 2 4 0 89 2 56
2019 Less than 3 years in current department or agency 94 0 0 0 0 0 6 100 0 35
2019 3 to 10 years in current department or agency 75 8 4 4 4 2 2 87 9 49

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 88 4 0 0 0 0 8 100 0 50
2020 3 to 10 years in current department or agency 75 9 5 0 2 4 5 92 2 56
2019 Less than 3 years in current department or agency 88 0 0 0 0 0 12 100 0 35
2019 3 to 10 years in current department or agency 79 4 0 0 2 0 14 98 2 49

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 8 10 2 0 0 80 12 49
2020 3 to 10 years in current department or agency 33 42 14 5 5 0 0 75 11 55
2019 Less than 3 years in current department or agency 28 52 11 9 0 0 0 80 9 35
2019 3 to 10 years in current department or agency 22 49 13 8 8 0 0 71 16 49
2017 Less than 3 years in current department or agency 52 31 8 8 0 0 0 83 8 41
2017 3 to 10 years in current department or agency 27 41 18 11 0 3 0 71 11 61
2017 11 to 20 years in current department or agency 0 28 30 10 10 23 0 37 25 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 46 6 6 2 0 0 86 8 50
2020 3 to 10 years in current department or agency 39 45 5 7 2 2 0 85 9 56
2019 Less than 3 years in current department or agency 49 43 6 3 0 0 0 91 3 35
2019 3 to 10 years in current department or agency 33 46 13 6 2 0 0 79 8 48
2017 Less than 3 years in current department or agency 62 32 2 4 0 0 0 94 4 41
2017 3 to 10 years in current department or agency 44 40 11 4 0 0 0 85 4 62
2017 11 to 20 years in current department or agency 9 57 25 9 0 0 0 66 9 17
2014 Less than 3 years in current department or agency 59 30 9 2 0 0 0 88 2 42
2014 3 to 10 years in current department or agency 40 43 11 2 1 2 0 85 4 84
2014 11 to 20 years in current department or agency 42 43 15 0 0 0 0 85 0 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 34 16 4 0 6 0 79 4 50
2020 3 to 10 years in current department or agency 34 32 13 13 4 5 0 70 17 56
2019 Less than 3 years in current department or agency 43 28 15 11 0 3 0 73 12 35
2019 3 to 10 years in current department or agency 36 47 11 6 0 0 0 83 6 49
2017 Less than 3 years in current department or agency 60 33 0 0 0 7 0 100 0 41
2017 3 to 10 years in current department or agency 39 42 12 8 0 0 0 80 8 61
2017 11 to 20 years in current department or agency 44 5 42 4 0 4 0 52 5 17
2014 Less than 3 years in current department or agency 57 20 18 2 0 2 0 79 2 42
2014 3 to 10 years in current department or agency 42 40 6 6 2 2 1 85 9 84
2014 11 to 20 years in current department or agency 27 57 15 0 0 0 0 85 0 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 32 20 14 2 10 0 60 18 50
2020 3 to 10 years in current department or agency 12 30 18 20 4 11 5 51 28 56

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 36 10 2 0 2 2 88 2 50
2020 3 to 10 years in current department or agency 37 36 14 5 0 5 2 79 6 56

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 20 4 2 0 0 0 94 2 50
2020 3 to 10 years in current department or agency 48 39 7 5 0 0 0 87 5 56
2019 Less than 3 years in current department or agency 68 29 3 0 0 0 0 97 0 35
2019 3 to 10 years in current department or agency 58 25 11 6 0 0 0 83 6 49
2017 Less than 3 years in current department or agency 68 30 2 0 0 0 0 98 0 41
2017 3 to 10 years in current department or agency 39 48 6 4 2 0 0 88 6 62
2017 11 to 20 years in current department or agency 35 40 11 10 4 0 0 75 14 17
2014 Less than 3 years in current department or agency 70 25 2 2 0 0 0 95 2 42
2014 3 to 10 years in current department or agency 51 39 5 5 0 0 0 90 5 84
2014 11 to 20 years in current department or agency 49 30 14 8 0 0 0 78 8 14

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 28 6 6 2 0 0 86 8 50
2020 3 to 10 years in current department or agency 50 36 5 5 4 0 0 86 9 56
2019 Less than 3 years in current department or agency 53 38 3 6 0 0 0 91 6 34
2019 3 to 10 years in current department or agency 53 27 13 8 0 0 0 79 8 49
2017 Less than 3 years in current department or agency 66 19 11 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 39 38 11 6 5 2 0 78 11 62
2017 11 to 20 years in current department or agency 30 25 30 5 9 0 0 56 14 17
2014 Less than 3 years in current department or agency 58 21 16 0 2 2 0 81 2 42
2014 3 to 10 years in current department or agency 40 35 11 7 6 1 0 76 14 84
2014 11 to 20 years in current department or agency 43 35 7 8 8 0 0 78 15 14

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 30 6 8 2 0 0 84 10 50
2020 3 to 10 years in current department or agency 46 38 7 9 0 0 0 84 9 56
2019 Less than 3 years in current department or agency 57 37 0 6 0 0 0 94 6 35
2019 3 to 10 years in current department or agency 53 27 11 6 4 0 0 79 10 49
2017 Less than 3 years in current department or agency 62 23 10 4 0 0 0 85 4 41
2017 3 to 10 years in current department or agency 33 42 14 4 6 0 0 76 11 62
2017 11 to 20 years in current department or agency 20 45 21 4 9 0 0 65 13 17
2014 Less than 3 years in current department or agency 58 19 18 0 2 2 0 79 2 42
2014 3 to 10 years in current department or agency 39 37 12 9 4 0 0 76 12 84
2014 11 to 20 years in current department or agency 50 29 7 15 0 0 0 78 15 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 20 22 4 6 0 2 67 10 50
2020 3 to 10 years in current department or agency 41 30 9 9 9 0 2 73 18 56
2019 Less than 3 years in current department or agency 48 20 12 8 6 6 0 73 15 35
2019 3 to 10 years in current department or agency 38 25 10 10 10 6 0 67 22 49
2017 Less than 3 years in current department or agency 44 22 16 13 6 0 0 65 19 41
2017 3 to 10 years in current department or agency 23 34 22 4 15 2 0 58 20 62
2017 11 to 20 years in current department or agency 25 41 25 0 4 4 0 69 5 17
2014 Less than 3 years in current department or agency 41 22 19 11 2 4 0 66 14 42
2014 3 to 10 years in current department or agency 37 20 17 16 8 2 0 58 25 84
2014 11 to 20 years in current department or agency 27 14 21 22 7 0 7 45 32 14
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 22 24 54 50
2020 3 to 10 years in current department or agency 36 45 20 56
2019 Less than 3 years in current department or agency 35 36 29 35
2019 3 to 10 years in current department or agency 35 34 31 49
2017 Less than 3 years in current department or agency 36 26 38 41
2017 3 to 10 years in current department or agency 38 33 29 62
2017 11 to 20 years in current department or agency 29 35 35 17
2014 Less than 3 years in current department or agency 23 40 37 42
2014 3 to 10 years in current department or agency 41 26 33 84
2014 11 to 20 years in current department or agency 30 48 23 14

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 0 27 45 0 27 0 11
2020 3 to 10 years in current department or agency 5 10 80 5 0 0 20
2019 Less than 3 years in current department or agency 0 25 58 0 17 0 12
2019 3 to 10 years in current department or agency 12 6 64 12 0 6 17
2017 Less than 3 years in current department or agency 6 23 46 0 25 0 16
2017 3 to 10 years in current department or agency 0 12 77 8 0 4 25
2014 Less than 3 years in current department or agency 0 0 50 9 9999 41 10
2014 3 to 10 years in current department or agency 23 15 50 6 9999 6 34
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 56
2019 3 to 10 years in current department or agency 15 85 49
2019 11 to 20 years in current department or agency 0 100 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 2 14 2 4 60 10 33 20 50
2020 3 to 10 years in current department or agency 18 20 18 2 0 39 4 66 3 56
2019 Less than 3 years in current department or agency 3 8 20 3 0 45 20 33 9 35
2019 3 to 10 years in current department or agency 13 10 15 8 6 38 8 45 28 49
2017 Less than 3 years in current department or agency 20 25 6 2 0 28 18 84 4 41
2017 3 to 10 years in current department or agency 21 13 18 9 3 28 8 53 19 62
2017 11 to 20 years in current department or agency 0 10 34 10 4 25 16 17 24 17
2014 Less than 3 years in current department or agency 13 14 18 5 0 36 14 54 10 42
2014 3 to 10 years in current department or agency 18 15 21 5 2 26 12 54 12 84
2014 11 to 20 years in current department or agency 7 15 22 14 22 21 0 27 45 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 34 18 4 4 18 0 68 10 50
2020 3 to 10 years in current department or agency 27 39 12 4 2 16 0 79 6 56
2019 Less than 3 years in current department or agency 32 32 14 8 0 12 3 74 10 35
2019 3 to 10 years in current department or agency 25 39 11 8 2 14 0 75 12 49
2017 Less than 3 years in current department or agency 44 46 2 2 0 4 2 95 2 41
2017 3 to 10 years in current department or agency 37 30 19 5 2 5 3 72 7 61
2017 11 to 20 years in current department or agency 4 24 25 10 4 27 5 42 21 17
2014 Less than 3 years in current department or agency 32 18 20 5 0 20 5 67 6 42
2014 3 to 10 years in current department or agency 27 36 19 7 2 7 1 69 10 84
2014 11 to 20 years in current department or agency 20 22 29 14 7 8 0 45 23 14
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 50
2019 Less than 3 years in current department or agency 0 100 35

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 2 12 0 0 66 6 57 0 50
2020 3 to 10 years in current department or agency 15 16 13 2 0 49 5 68 4 55
2019 Less than 3 years in current department or agency 6 14 14 0 0 48 17 59 0 35
2019 3 to 10 years in current department or agency 12 11 17 2 2 47 10 52 9 49
2017 Less than 3 years in current department or agency 24 15 8 2 0 25 27 79 4 41
2017 3 to 10 years in current department or agency 18 19 13 5 2 33 11 65 11 61
2017 11 to 20 years in current department or agency 4 0 40 0 4 35 16 9 9 17
2014 Less than 3 years in current department or agency 18 7 11 2 0 46 17 64 6 42
2014 3 to 10 years in current department or agency 19 14 19 1 2 33 11 59 7 84
2014 11 to 20 years in current department or agency 7 22 22 0 0 50 0 57 0 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 28 16 6 0 18 0 73 7 50
2020 3 to 10 years in current department or agency 27 30 18 5 2 18 0 70 9 56
2019 Less than 3 years in current department or agency 26 35 11 5 0 20 3 78 7 35
2019 3 to 10 years in current department or agency 27 33 19 2 2 17 0 73 5 49
2017 Less than 3 years in current department or agency 41 33 8 2 0 2 14 88 2 41
2017 3 to 10 years in current department or agency 35 32 16 3 0 9 5 78 4 61
2017 11 to 20 years in current department or agency 14 24 25 0 4 32 0 56 7 17
2014 Less than 3 years in current department or agency 45 11 14 2 0 20 7 78 3 42
2014 3 to 10 years in current department or agency 36 36 15 1 2 10 0 79 4 84
2014 11 to 20 years in current department or agency 14 35 28 0 0 23 0 63 0 14
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 10 2 2 0 6 85 4 50
2020 3 to 10 years in current department or agency 46 25 7 12 7 0 2 73 20 56

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 20 20 2 6 2 0 71 8 49
2020 3 to 10 years in current department or agency 57 23 12 2 4 0 2 82 6 56
2019 Less than 3 years in current department or agency 49 28 14 6 3 0 0 77 9 35
2019 3 to 10 years in current department or agency 37 31 18 11 4 0 0 68 15 49
2017 Less than 3 years in current department or agency 15 30 14 18 19 0 4 47 38 40
2017 3 to 10 years in current department or agency 26 34 24 6 8 0 2 61 14 62
2017 11 to 20 years in current department or agency 31 15 32 11 12 0 0 45 22 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 30 26 10 8 0 2 55 18 50
2020 3 to 10 years in current department or agency 16 25 18 21 18 0 2 42 40 56
2019 Less than 3 years in current department or agency 25 37 15 11 12 0 0 63 23 35
2019 3 to 10 years in current department or agency 15 30 19 19 17 0 0 44 37 47
2017 Less than 3 years in current department or agency 8 35 31 12 14 0 0 43 26 40
2017 3 to 10 years in current department or agency 22 29 14 18 17 0 0 51 35 62
2017 11 to 20 years in current department or agency 21 10 54 5 5 0 5 33 10 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 34 18 10 2 0 4 69 12 50
2020 3 to 10 years in current department or agency 26 36 18 11 7 0 2 63 18 55
2019 Less than 3 years in current department or agency 47 21 18 9 6 0 0 67 15 34
2019 3 to 10 years in current department or agency 26 32 29 6 6 0 0 58 13 49
2017 Less than 3 years in current department or agency 23 32 18 7 9 0 11 62 18 39
2017 3 to 10 years in current department or agency 29 29 17 16 9 0 0 58 25 61
2017 11 to 20 years in current department or agency 20 24 35 16 5 0 0 44 21 17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 33 25 6 10 2 2 57 17 49
2020 3 to 10 years in current department or agency 23 16 18 21 21 0 0 39 43 56
2019 Less than 3 years in current department or agency 25 23 20 14 17 0 0 48 32 35
2019 3 to 10 years in current department or agency 16 23 17 23 21 0 0 39 44 48
2017 Less than 3 years in current department or agency 17 37 14 12 17 2 0 55 30 41
2017 3 to 10 years in current department or agency 16 28 20 12 25 0 0 43 37 62
2017 11 to 20 years in current department or agency 25 25 31 14 4 0 0 51 18 17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 30 8 2 0 2 4 89 2 50
2020 3 to 10 years in current department or agency 36 38 11 5 5 0 4 77 11 55
2019 Less than 3 years in current department or agency 72 17 9 0 0 0 3 91 0 35
2019 3 to 10 years in current department or agency 44 39 6 10 0 0 0 84 10 49
2017 Less than 3 years in current department or agency 49 19 8 5 0 0 19 84 6 40
2017 3 to 10 years in current department or agency 46 27 9 7 6 0 5 76 14 62
2017 11 to 20 years in current department or agency 39 27 19 0 0 0 16 77 0 17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 14 2 8 2 0 75 10 49
2020 3 to 10 years in current department or agency 32 29 20 9 9 0 2 62 18 56
2019 Less than 3 years in current department or agency 54 23 14 3 3 0 3 79 6 35
2019 3 to 10 years in current department or agency 43 23 16 8 10 0 0 66 18 49
2017 Less than 3 years in current department or agency 33 45 9 6 5 0 2 80 11 41
2017 3 to 10 years in current department or agency 29 30 24 9 7 0 0 59 16 62
2017 11 to 20 years in current department or agency 19 39 26 5 12 0 0 58 17 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 24 14 6 2 0 6 77 8 50
2020 3 to 10 years in current department or agency 32 16 25 14 9 0 4 50 24 56

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 24 16 6 4 0 4 73 10 50
2020 3 to 10 years in current department or agency 30 29 23 14 2 0 2 60 16 56
2019 Less than 3 years in current department or agency 31 38 14 11 6 0 0 69 17 35
2019 3 to 10 years in current department or agency 22 31 26 15 4 0 2 55 19 48
2017 Less than 3 years in current department or agency 33 29 30 6 0 0 2 63 6 41
2017 3 to 10 years in current department or agency 24 36 22 15 3 0 0 60 18 62
2017 11 to 20 years in current department or agency 29 32 15 15 5 0 5 64 20 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 26 24 6 4 0 4 65 10 50
2020 3 to 10 years in current department or agency 30 30 21 11 5 0 2 62 16 56
2019 Less than 3 years in current department or agency 34 34 20 6 6 0 0 68 12 35
2019 3 to 10 years in current department or agency 23 32 26 13 4 0 2 56 18 47
2017 Less than 3 years in current department or agency 27 31 19 16 4 0 4 60 20 41
2017 3 to 10 years in current department or agency 24 38 22 9 6 0 0 63 15 62
2017 11 to 20 years in current department or agency 34 41 15 10 0 0 0 75 10 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 28 16 6 6 0 2 71 12 50
2020 3 to 10 years in current department or agency 45 25 14 11 4 0 2 71 15 56
2019 Less than 3 years in current department or agency 43 37 6 11 3 0 0 80 14 35
2019 3 to 10 years in current department or agency 33 31 23 4 6 0 2 65 11 48
2017 Less than 3 years in current department or agency 24 38 22 8 2 0 6 66 11 41
2017 3 to 10 years in current department or agency 34 35 19 5 8 0 0 69 12 62
2017 11 to 20 years in current department or agency 39 23 24 9 5 0 0 62 14 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 24 10 2 2 0 4 85 4 49
2020 3 to 10 years in current department or agency 48 23 20 4 2 0 4 74 6 56
2019 Less than 3 years in current department or agency 57 25 11 6 0 0 0 83 6 35
2019 3 to 10 years in current department or agency 48 25 9 11 4 0 4 76 15 48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 12 8 6 0 2 73 14 50
2020 3 to 10 years in current department or agency 30 34 23 2 9 0 2 66 11 56

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 32 18 4 4 0 4 73 8 50
2020 3 to 10 years in current department or agency 32 29 23 12 2 0 2 62 14 56
2019 Less than 3 years in current department or agency 43 40 17 0 0 0 0 83 0 35
2019 3 to 10 years in current department or agency 39 29 17 4 10 0 0 68 15 48
2017 Less than 3 years in current department or agency 38 32 11 15 2 0 2 71 18 41
2017 3 to 10 years in current department or agency 38 26 14 7 12 0 3 66 20 62
2017 11 to 20 years in current department or agency 48 27 11 9 0 0 5 79 10 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 18 14 6 2 0 6 77 8 50
2020 3 to 10 years in current department or agency 60 15 22 2 2 0 0 75 4 55
2019 Less than 3 years in current department or agency 66 23 6 5 0 0 0 89 5 35
2019 3 to 10 years in current department or agency 74 10 6 6 0 0 2 87 7 48
2017 Less than 3 years in current department or agency 69 7 13 3 6 0 2 78 9 41
2017 3 to 10 years in current department or agency 67 17 4 9 3 0 0 83 12 62
2017 11 to 20 years in current department or agency 63 18 4 14 0 0 0 81 14 17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 18 14 4 0 0 2 82 4 50
2020 3 to 10 years in current department or agency 69 15 9 4 2 0 2 85 6 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 84 10 0 0 0 2 4 100 0 50
2020 3 to 10 years in current department or agency 79 7 7 0 2 0 5 91 2 56
2019 Less than 3 years in current department or agency 88 6 0 0 0 0 6 100 0 35
2019 3 to 10 years in current department or agency 81 10 0 0 2 0 6 98 2 48

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 90 6 2 0 0 0 2 98 0 49
2020 3 to 10 years in current department or agency 80 11 7 0 0 0 2 93 0 55
2019 Less than 3 years in current department or agency 97 3 0 0 0 0 0 100 0 35
2019 3 to 10 years in current department or agency 75 4 9 4 6 0 2 80 11 48
2017 Less than 3 years in current department or agency 55 30 6 0 2 0 7 91 2 41
2017 3 to 10 years in current department or agency 41 30 14 6 7 0 2 72 14 62
2017 11 to 20 years in current department or agency 67 19 5 9 0 0 0 86 9 17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 24 4 2 0 0 2 94 2 50
2020 3 to 10 years in current department or agency 68 13 14 2 0 0 4 83 2 56
2019 Less than 3 years in current department or agency 74 23 3 0 0 0 0 97 0 35
2019 3 to 10 years in current department or agency 60 17 12 2 6 0 2 79 9 48
2017 Less than 3 years in current department or agency 70 8 13 2 0 0 7 84 2 41
2017 3 to 10 years in current department or agency 52 22 15 7 1 0 2 75 9 62
2017 11 to 20 years in current department or agency 56 21 9 14 0 0 0 77 14 17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 12 4 2 2 0 2 92 4 48
2020 3 to 10 years in current department or agency 68 9 13 4 2 0 5 81 6 56
2019 Less than 3 years in current department or agency 83 12 3 3 0 0 0 95 3 35
2019 3 to 10 years in current department or agency 62 6 17 4 8 0 2 70 13 48
2017 Less than 3 years in current department or agency 63 12 7 0 0 0 17 91 0 41
2017 3 to 10 years in current department or agency 48 15 9 3 2 0 24 82 6 62
2017 11 to 20 years in current department or agency 48 5 0 0 0 0 47 100 0 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 12 0 2 0 0 16 98 2 50
2020 3 to 10 years in current department or agency 71 14 5 0 2 0 7 92 2 56
2019 Less than 3 years in current department or agency 77 8 6 0 0 0 9 94 0 35
2019 3 to 10 years in current department or agency 54 14 4 9 0 0 19 84 11 48
2017 Less than 3 years in current department or agency 71 16 4 5 0 0 4 91 5 41
2017 3 to 10 years in current department or agency 80 11 5 2 0 0 3 94 2 61
2017 11 to 20 years in current department or agency 75 15 5 5 0 0 0 89 5 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 10 8 0 0 0 2 92 0 49
2020 3 to 10 years in current department or agency 71 18 4 4 2 0 2 91 5 56
2019 Less than 3 years in current department or agency 72 14 11 0 0 0 3 88 0 35
2019 3 to 10 years in current department or agency 66 23 6 0 0 0 4 93 0 48
2017 Less than 3 years in current department or agency 63 11 9 6 2 0 9 81 9 41
2017 3 to 10 years in current department or agency 78 9 2 3 7 0 2 88 10 62
2017 11 to 20 years in current department or agency 85 10 5 0 0 0 0 95 0 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 14 2 8 6 0 2 83 15 49
2020 3 to 10 years in current department or agency 84 7 2 5 0 2 0 93 6 56
2019 Less than 3 years in current department or agency 83 5 3 6 3 0 0 89 8 35
2019 3 to 10 years in current department or agency 89 0 2 0 0 2 6 98 0 48
2017 Less than 3 years in current department or agency 55 28 8 4 0 0 4 87 4 41
2017 3 to 10 years in current department or agency 51 33 9 6 0 0 0 84 6 61
2017 11 to 20 years in current department or agency 48 47 0 0 0 0 5 100 0 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 10 6 0 0 4 83 6 49
2020 3 to 10 years in current department or agency 55 25 7 9 2 2 0 82 11 56
2019 Less than 3 years in current department or agency 54 29 12 3 3 0 0 83 5 35
2019 3 to 10 years in current department or agency 46 27 10 4 4 0 9 79 9 48

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 54 16 4 0 0 4 79 4 50
2020 3 to 10 years in current department or agency 25 41 25 5 4 0 0 66 9 56

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 26 38 6 2 0 0 54 8 50
2020 3 to 10 years in current department or agency 16 39 20 20 5 0 0 55 25 56
2019 Less than 3 years in current department or agency 20 40 34 6 0 0 0 60 6 35
2019 3 to 10 years in current department or agency 18 31 24 17 11 0 0 49 27 49
2017 Less than 3 years in current department or agency 11 48 32 9 0 0 0 59 9 41
2017 3 to 10 years in current department or agency 17 21 37 18 6 0 2 38 24 62
2017 11 to 20 years in current department or agency 4 43 34 18 0 0 0 47 18 17

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 16 38 22 20 0 0 42 20 50
2020 3 to 10 years in current department or agency 12 18 29 25 16 0 0 41 30 56
2019 Less than 3 years in current department or agency 8 12 32 31 17 0 0 48 20 35
2019 3 to 10 years in current department or agency 4 30 21 26 19 0 0 45 34 47
2017 Less than 3 years in current department or agency 0 16 21 27 36 0 0 64 16 41
2017 3 to 10 years in current department or agency 9 14 40 22 13 0 2 36 24 61
2017 11 to 20 years in current department or agency 5 23 25 21 26 0 0 47 28 17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 16 2 4 0 2 78 6 50
2020 3 to 10 years in current department or agency 45 27 16 7 5 0 0 71 13 56
2019 Less than 3 years in current department or agency 32 46 3 11 5 3 0 80 17 35
2019 3 to 10 years in current department or agency 34 39 14 11 2 0 0 73 13 49
2017 Less than 3 years in current department or agency 61 39 0 0 0 0 0 100 0 41
2017 3 to 10 years in current department or agency 46 40 6 5 3 0 0 86 7 62
2017 11 to 20 years in current department or agency 30 49 16 4 0 0 0 79 4 17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 30 20 8 4 0 2 67 12 50
2020 3 to 10 years in current department or agency 39 27 18 11 5 0 0 66 16 56

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 28 12 6 4 0 2 78 10 50
2020 3 to 10 years in current department or agency 48 27 5 11 5 2 2 78 17 56

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 30 8 4 2 0 4 85 6 50
2020 3 to 10 years in current department or agency 54 29 5 4 4 2 2 87 8 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 40 12 6 2 0 2 80 8 50
2020 3 to 10 years in current department or agency 43 34 11 7 5 0 0 77 13 56
2019 Less than 3 years in current department or agency 43 43 3 8 3 0 0 86 11 35
2019 3 to 10 years in current department or agency 38 35 6 19 2 0 0 73 21 49
2017 Less than 3 years in current department or agency 46 37 13 4 0 0 0 83 4 41
2017 3 to 10 years in current department or agency 21 47 17 10 6 0 0 67 16 62
2017 11 to 20 years in current department or agency 16 40 25 14 4 0 0 57 18 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 40 6 6 0 0 0 88 6 50
2020 3 to 10 years in current department or agency 45 36 9 9 2 0 0 80 11 56

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 48 8 6 2 0 0 84 8 50
2020 3 to 10 years in current department or agency 46 34 5 9 5 0 0 80 14 56

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 35 8 2 4 0 2 85 6 49
2020 3 to 10 years in current department or agency 49 33 9 5 2 0 2 83 7 55

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 36 8 2 0 0 4 90 2 50
2020 3 to 10 years in current department or agency 54 32 7 4 0 0 4 89 4 56

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 92 6 2 0 0 0 0 98 0 50
2020 3 to 10 years in current department or agency 93 7 0 0 0 0 0 100 0 55

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 38 2 6 2 4 2 89 9 50
2020 3 to 10 years in current department or agency 54 33 4 5 2 2 0 89 7 55

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 42 2 2 0 0 0 96 2 50
2020 3 to 10 years in current department or agency 55 31 2 5 4 2 2 89 9 55

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 26 6 0 4 0 0 90 4 50
2020 3 to 10 years in current department or agency 55 33 4 5 2 2 0 89 7 55

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 27 33 20 0 0 0 47 20 15
2020 3 to 10 years in current department or agency 41 41 7 7 3 0 0 83 10 29
2020 11 to 20 years in current department or agency 18 55 18 9 0 0 0 73 9 11
2019 3 to 10 years in current department or agency 33 38 20 9 0 0 0 71 9 21

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 100 0 15
2020 3 to 10 years in current department or agency 100 0 29
2020 11 to 20 years in current department or agency 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 13 13 40 20 0 0 27 60 15
2020 3 to 10 years in current department or agency 24 28 24 17 7 0 0 52 24 29
2020 11 to 20 years in current department or agency 18 36 18 27 0 0 0 55 27 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 49
2020 3 to 10 years in current department or agency 5 95 56

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 49
2020 3 to 10 years in current department or agency 20 80 56
2019 Less than 3 years in current department or agency 14 86 35
2019 3 to 10 years in current department or agency 14 86 49
2017 3 to 10 years in current department or agency 14 86 62
2014 Less than 3 years in current department or agency 22 78 42
2014 3 to 10 years in current department or agency 23 77 84

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 91 9 11
2014 3 to 10 years in current department or agency 84 16 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 60 30 0 10 0 0 0 90 10 10
2014 3 to 10 years in current department or agency 44 37 0 19 0 0 0 81 19 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 26 2 4 2 0 4 92 6 50
2020 3 to 10 years in current department or agency 57 30 5 2 2 2 2 91 4 56
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 58 12 0 66 34 50
2020 3 to 10 years in current department or agency 14 70 14 2 83 17 56

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 33 7 7 7 0 20 75 17 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 7 13 13 40 0 13 23 61 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 26 6 6 4 2 10 82 11 50
2020 3 to 10 years in current department or agency 44 9 22 2 11 0 13 60 15 55
2019 Less than 3 years in current department or agency 54 14 15 0 6 0 11 77 7 35
2019 3 to 10 years in current department or agency 35 17 16 10 17 2 2 54 29 48
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