2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	62	35	0	3	0	97	3	37
2020	Communications or public affairs	80	15	5	0	0	95	0	20
2020	Administration and operations	67	29	0	0	4	96	4	24
2020	Policy	40	60	0	0	0	100	0	10
2020	None of the above	40	30	20	10	0	70	10	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	92	8	0	0	100	0	37
2020	Communications or public affairs	90	10	0	0	100	0	20
2020	Administration and operations	88	12	0	0	100	0	24
2020	Policy	90	10	0	0	100	0	10
2020	None of the above	80	20	0	0	100	0	10
2017	Compliance, inspection and enforcement	86	14	0	0	100	0	32
2017	Communications or public affairs	87	0	13	0	87	13	15
2017	Administration and operations	84	16	0	0	100	0	23
2014	Compliance, inspection and enforcement	89	11	0	0	100	0	27
2014	Communications or public affairs	86	5	5	4	91	9	22
2014	Administration and operations	91	6	3	0	97	3	32
2014	None of the above	75	25	0	0	100	0	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	57	22	5	11	3	3	81	14	37
2020	Communications or public affairs	65	30	0	5	0	0	95	5	20
2020	Administration and operations	63	33	0	0	4	0	96	4	24
2020	Policy	20	40	0	40	0	0	60	40	10
2020	None of the above	30	40	20	10	0	0	70	10	10
2019	Compliance, inspection and enforcement	68	20	3	3	3	3	91	6	35
2019	Communications or public affairs	82	18	0	0	0	0	100	0	11
2019	Administration and operations	53	32	0	0	15	0	85	15	19
2017	Compliance, inspection and enforcement	61	26	8	3	3	0	86	5	32
2017	Communications or public affairs	52	41	7	0	0	0	93	0	15
2017	Administration and operations	75	20	0	0	4	0	96	4	23
2014	Compliance, inspection and enforcement	26	30	19	19	7	0	55	26	27
2014	Communications or public affairs	51	23	13	13	0	0	73	13	22
2014	Administration and operations	53	25	0	22	0	0	78	22	32
2014	None of the above	50	17	33	0	0	0	67	0	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	35	8	11	0	3	81	11	37
2020	Communications or public affairs	35	50	5	0	0	10	94	0	20
2020	Administration and operations	58	29	4	4	4	0	87	8	24
2020	Policy	10	40	20	20	10	0	50	30	10
2020	None of the above	0	50	10	20	0	20	62	25	10
2019	Compliance, inspection and enforcement	42	40	3	9	6	0	83	15	35
2019	Communications or public affairs	45	46	9	0	0	0	91	0	11
2019	Administration and operations	32	42	11	0	15	0	74	15	19
2017	Compliance, inspection and enforcement	29	54	8	8	0	0	83	8	32
2017	Communications or public affairs	53	47	0	0	0	0	100	0	15
2017	Administration and operations	49	39	4	8	0	0	88	8	23
2014	Compliance, inspection and enforcement	33	52	4	7	4	0	85	11	27
2014	Communications or public affairs	59	36	0	0	4	0	96	4	22
2014	Administration and operations	50	25	13	9	3	0	75	13	32
2014	None of the above	67	8	25	0	0	0	75	0	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	46	35	8	8	0	3	83	8	37
2020	Communications or public affairs	79	16	5	0	0	0	95	0	19
2020	Administration and operations	50	38	4	8	0	0	88	8	24
2020	Policy	20	60	10	10	0	0	80	10	10
2020	None of the above	20	50	20	10	0	0	70	10	10
2019	Compliance, inspection and enforcement	68	23	3	3	3	0	91	6	35
2019	Communications or public affairs	82	9	9	0	0	0	91	0	11
2019	Administration and operations	53	32	5	0	10	0	85	10	19
2017	Compliance, inspection and enforcement	48	43	5	3	0	0	92	3	32
2017	Communications or public affairs	45	48	7	0	0	0	93	0	15
2017	Administration and operations	63	37	0	0	0	0	100	0	23
2014	Compliance, inspection and enforcement	41	37	11	0	7	4	81	8	27
2014	Communications or public affairs	60	18	9	9	4	0	78	14	22
2014	Administration and operations	53	34	6	6	0	0	88	6	32
2014	None of the above	58	8	16	17	0	0	67	17	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	46	30	5	8	5	0	5	80	14	37
2020	Communications or public affairs	90	10	0	0	0	0	0	100	0	20
2020	Administration and operations	62	33	0	4	0	0	0	96	4	24
2020	Policy	20	60	10	0	10	0	0	80	10	10
2020	None of the above	50	40	0	10	0	0	0	90	10	10
2019	Compliance, inspection and enforcement	57	20	12	3	3	3	3	82	6	35
2019	Communications or public affairs	54	37	0	9	0	0	0	91	9	11
2019	Administration and operations	58	21	11	0	10	0	0	79	10	19
2017	Compliance, inspection and enforcement	35	41	12	0	3	0	9	84	3	32
2017	Communications or public affairs	59	41	0	0	0	0	0	100	0	15
2017	Administration and operations	75	20	4	0	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	40	48	4	4	4	0	0	89	7	27
2014	Communications or public affairs	54	32	9	5	0	0	0	86	5	22
2014	Administration and operations	50	31	0	9	6	0	3	84	16	32
2014	None of the above	58	25	8	8	0	0	0	84	8	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	40	30	19	5	5	70	11	37
2020	Communications or public affairs	60	30	5	5	0	90	5	20
2020	Administration and operations	33	42	12	4	8	75	13	24
2020	Policy	20	50	10	10	10	70	20	10
2020	None of the above	30	40	20	10	0	70	10	10
2019	Compliance, inspection and enforcement	53	29	6	6	6	83	12	35
2019	Communications or public affairs	45	28	18	9	0	72	9	11
2019	Administration and operations	42	26	21	10	0	69	10	19
2017	Compliance, inspection and enforcement	20	71	5	3	0	92	3	32
2017	Communications or public affairs	32	54	14	0	0	86	0	15
2017	Administration and operations	51	41	8	0	0	92	0	23
2014	Compliance, inspection and enforcement	33	45	7	7	7	78	15	27
2014	Communications or public affairs	32	50	9	9	0	82	9	22
2014	Administration and operations	31	41	19	6	3	72	9	32
2014	None of the above	50	16	25	8	0	66	8	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	49	8	8	5	0	78	13	37
2020	Communications or public affairs	55	45	0	0	0	0	100	0	20
2020	Administration and operations	42	42	12	4	0	0	83	4	24
2020	Policy	20	60	10	10	0	0	80	10	10
2020	None of the above	20	40	40	0	0	0	60	0	10
2019	Compliance, inspection and enforcement	37	37	15	3	6	3	76	9	35
2019	Communications or public affairs	45	46	0	0	9	0	91	9	11
2019	Administration and operations	37	42	5	15	0	0	79	15	19
2017	Compliance, inspection and enforcement	41	29	5	22	3	0	70	25	32
2017	Communications or public affairs	38	21	28	6	7	0	59	13	15
2017	Administration and operations	59	33	8	0	0	0	92	0	23
2014	Compliance, inspection and enforcement	29	37	19	7	7	0	67	15	27
2014	Communications or public affairs	37	41	14	4	4	0	78	9	22
2014	Administration and operations	44	31	13	9	3	0	75	13	32
2014	None of the above	42	25	16	17	0	0	67	17	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	39	45	6	11	0	83	11	36
2020	Communications or public affairs	60	35	5	0	0	95	0	20
2020	Administration and operations	50	33	12	0	4	83	4	24
2020	Policy	0	60	20	10	10	60	20	10
2020	None of the above	50	30	10	0	10	80	10	10
2019	Compliance, inspection and enforcement	42	49	0	6	3	91	9	35
2019	Communications or public affairs	45	55	0	0	0	100	0	11
2019	Administration and operations	37	48	5	0	10	85	10	19
2017	Compliance, inspection and enforcement	20	58	16	6	0	78	6	32
2017	Communications or public affairs	38	35	7	20	0	73	20	15
2017	Administration and operations	40	56	0	4	0	96	4	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	51	40	3	5	0	0	92	5	37
2020	Communications or public affairs	75	20	5	0	0	0	95	0	20
2020	Administration and operations	54	33	4	8	0	0	87	8	24
2020	Policy	50	40	0	10	0	0	90	10	10
2020	None of the above	50	20	10	20	0	0	70	20	10
2019	Compliance, inspection and enforcement	63	32	0	6	0	0	94	6	35
2019	Communications or public affairs	82	18	0	0	0	0	100	0	11
2019	Administration and operations	37	48	5	5	5	0	85	10	19
2017	Compliance, inspection and enforcement	46	43	6	6	0	0	89	6	32
2017	Communications or public affairs	39	20	27	14	0	0	59	14	15
2017	Administration and operations	59	37	4	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	57	39	0	4	0	0	96	4	26
2014	Communications or public affairs	45	41	9	5	0	0	86	5	22
2014	Administration and operations	53	31	9	3	3	0	84	6	32
2014	None of the above	50	25	17	0	0	8	82	0	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	38	35	8	8	11	73	19	37
2020	Communications or public affairs	55	35	10	0	0	90	0	20
2020	Administration and operations	42	50	0	8	0	92	8	24
2020	Policy	20	30	30	20	0	50	20	10
2020	None of the above	20	50	10	20	0	70	20	10
2019	Compliance, inspection and enforcement	42	32	9	15	3	74	17	35
2019	Communications or public affairs	26	64	0	9	0	91	9	11
2019	Administration and operations	37	42	11	5	5	79	10	19
2017	Compliance, inspection and enforcement	30	45	16	0	8	75	8	32
2017	Communications or public affairs	32	20	35	13	0	52	13	15
2017	Administration and operations	53	35	8	0	4	88	4	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	38	40	11	11	0	78	11	37
2020	Communications or public affairs	65	30	5	0	0	95	0	20
2020	Administration and operations	42	38	17	4	0	79	4	24
2020	Policy	30	50	20	0	0	80	0	10
2020	None of the above	40	30	30	0	0	70	0	10
2019	Compliance, inspection and enforcement	53	26	12	9	0	80	9	35
2019	Communications or public affairs	45	55	0	0	0	100	0	11
2019	Administration and operations	58	26	5	5	5	85	10	19
2017	Compliance, inspection and enforcement	40	54	6	0	0	94	0	32
2017	Communications or public affairs	45	34	21	0	0	79	0	15
2017	Administration and operations	59	29	12	0	0	88	0	23
2014	Compliance, inspection and enforcement	48	41	11	0	0	89	0	27
2014	Communications or public affairs	59	27	14	0	0	86	0	22
2014	Administration and operations	59	34	6	0	0	94	0	32
2014	None of the above	50	25	25	0	0	75	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	27	40	14	8	11	68	19	37
2020	Communications or public affairs	50	30	20	0	0	80	0	20
2020	Administration and operations	46	29	12	12	0	75	12	24
2020	Policy	10	60	0	30	0	70	30	10
2020	None of the above	20	40	30	10	0	60	10	10
2019	Compliance, inspection and enforcement	35	38	6	15	6	73	21	34
2019	Communications or public affairs	63	28	0	9	0	91	9	11
2019	Administration and operations	32	42	11	10	5	74	15	19
2017	Compliance, inspection and enforcement	38	28	23	11	0	66	11	32
2017	Communications or public affairs	32	34	27	7	0	66	7	15
2017	Administration and operations	55	33	8	4	0	88	4	23
2014	Compliance, inspection and enforcement	25	48	11	15	0	74	15	27
2014	Communications or public affairs	36	54	9	0	0	91	0	22
2014	Administration and operations	34	44	6	13	3	78	16	32
2014	None of the above	50	25	8	16	0	75	16	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	38	22	16	16	8	59	24	37
2020	Communications or public affairs	60	25	15	0	0	85	0	20
2020	Administration and operations	42	46	8	0	4	88	4	24
2020	Policy	20	50	0	20	10	70	30	10
2020	None of the above	30	40	20	10	0	70	10	10
2019	Compliance, inspection and enforcement	37	29	14	15	6	65	20	35
2019	Communications or public affairs	54	28	9	9	0	82	9	11
2019	Administration and operations	42	42	5	5	5	85	10	19
2017	Compliance, inspection and enforcement	32	43	16	3	6	75	8	32
2017	Communications or public affairs	32	47	14	7	0	79	7	15
2017	Administration and operations	53	43	4	0	0	96	0	23
2014	Compliance, inspection and enforcement	25	41	15	19	0	67	19	27
2014	Communications or public affairs	41	55	0	5	0	95	5	22
2014	Administration and operations	41	34	13	9	3	75	13	32
2014	None of the above	34	42	0	25	0	75	25	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	38	46	11	5	0	0	84	5	37
2020	Communications or public affairs	50	40	10	0	0	0	90	0	20
2020	Administration and operations	50	33	12	4	0	0	83	4	24
2020	None of the above	10	60	30	0	0	0	70	0	10
2019	Compliance, inspection and enforcement	53	32	12	3	0	0	85	3	35
2019	Communications or public affairs	63	18	0	18	0	0	82	18	11
2019	Administration and operations	34	45	17	5	0	0	78	5	18
2017	Compliance, inspection and enforcement	35	51	8	3	0	3	89	3	32
2017	Communications or public affairs	32	40	14	14	0	0	72	14	15
2017	Administration and operations	53	43	4	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	37	30	26	4	4	0	67	7	27
2014	Communications or public affairs	50	41	9	0	0	0	91	0	22
2014	Administration and operations	44	28	9	16	3	0	72	19	32
2014	None of the above	50	34	8	8	0	0	84	8	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	35	8	11	3	78	13	37
2020	Communications or public affairs	74	16	5	5	0	89	5	19
2020	Administration and operations	37	37	21	0	4	75	4	24
2020	Policy	10	70	10	10	0	80	10	10
2020	None of the above	30	50	10	10	0	80	10	10
2019	Compliance, inspection and enforcement	45	32	15	3	6	77	9	35
2019	Communications or public affairs	45	55	0	0	0	100	0	11
2019	Administration and operations	48	31	16	5	0	79	5	19
2017	Compliance, inspection and enforcement	37	43	8	9	3	80	11	31
2017	Communications or public affairs	38	41	21	0	0	79	0	15
2017	Administration and operations	63	29	8	0	0	92	0	23
2014	Compliance, inspection and enforcement	25	56	7	7	4	81	11	27
2014	Communications or public affairs	59	32	4	0	4	91	4	22
2014	Administration and operations	37	38	19	6	0	75	6	32
2014	None of the above	50	25	17	8	0	75	8	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	24	32	19	22	3	57	24	37
2020	Communications or public affairs	45	35	20	0	0	80	0	20
2020	Administration and operations	65	31	0	0	4	96	4	23
2020	Policy	10	70	10	10	0	80	10	10
2020	None of the above	50	40	10	0	0	90	0	10
2019	Compliance, inspection and enforcement	48	34	9	9	0	83	9	35
2019	Communications or public affairs	54	28	18	0	0	82	0	11
2019	Administration and operations	64	11	15	11	0	74	11	19
2017	Compliance, inspection and enforcement	32	27	19	11	11	59	22	32
2017	Communications or public affairs	55	45	0	0	0	100	0	15
2017	Administration and operations	41	34	16	8	0	75	8	23
2014	Compliance, inspection and enforcement	15	33	33	7	11	48	18	27
2014	Communications or public affairs	55	36	5	0	4	91	4	22
2014	Administration and operations	44	34	19	3	0	78	3	32
2014	None of the above	25	50	17	8	0	75	8	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	6	36	31	28	0	0	0	28	42	36
2020	Communications or public affairs	0	10	30	35	25	0	0	60	10	20
2020	Administration and operations	0	25	46	17	8	0	4	26	26	24
2020	Policy	10	40	30	10	10	0	0	20	50	10
2020	None of the above	0	30	60	0	10	0	0	10	30	10
2019	Compliance, inspection and enforcement	9	20	29	20	20	0	3	40	30	35
2019	Communications or public affairs	0	9	26	28	37	0	0	64	9	11
2019	Administration and operations	11	22	38	22	6	0	0	28	34	18
2017	Compliance, inspection and enforcement	3	29	37	14	11	0	7	27	33	32
2017	Communications or public affairs	0	14	27	52	7	0	0	59	14	15
2017	Administration and operations	4	20	25	43	8	0	0	51	25	23
2014	Compliance, inspection and enforcement	7	22	45	15	7	4	0	23	31	27
2014	Communications or public affairs	0	9	36	41	14	0	0	55	9	22
2014	Administration and operations	3	13	41	28	13	3	0	42	16	32
2014	None of the above	0	33	25	17	17	0	8	36	36	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	14	22	22	22	20	0	0	42	36	36
2020	Communications or public affairs	5	0	20	40	35	0	0	75	5	20
2020	Administration and operations	0	17	21	33	29	0	0	63	17	24
2020	Policy	10	20	40	10	20	0	0	30	30	10
2020	None of the above	0	20	40	10	30	0	0	40	20	10
2019	Compliance, inspection and enforcement	3	20	34	26	17	0	0	43	23	35
2019	Communications or public affairs	0	28	45	9	18	0	0	28	28	11
2019	Administration and operations	5	32	10	42	11	0	0	53	37	19
2017	Compliance, inspection and enforcement	11	36	27	8	15	3	0	23	48	32
2017	Communications or public affairs	0	20	41	26	13	0	0	39	20	15
2017	Administration and operations	4	12	29	39	12	4	0	53	17	23
2014	Compliance, inspection and enforcement	0	11	41	30	14	4	0	46	12	27
2014	Communications or public affairs	0	9	9	46	32	0	4	81	10	22
2014	Administration and operations	6	13	25	28	22	3	3	53	20	32
2014	None of the above	8	8	17	17	33	8	8	60	20	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	25	36	31	8	0	0	0	8	61	36
2020	Communications or public affairs	15	0	45	15	25	0	0	40	15	20
2020	Administration and operations	4	17	37	29	12	0	0	42	21	24
2020	Policy	30	30	30	10	0	0	0	10	60	10
2020	None of the above	10	30	50	0	10	0	0	10	40	10
2019	Compliance, inspection and enforcement	29	25	35	11	0	0	0	11	54	35
2019	Communications or public affairs	9	18	36	18	18	0	0	37	28	11
2019	Administration and operations	6	28	33	17	11	6	0	30	36	18
2017	Compliance, inspection and enforcement	37	38	20	0	5	0	0	5	75	32
2017	Communications or public affairs	13	28	7	33	19	0	0	52	41	15
2017	Administration and operations	9	9	49	21	12	0	0	34	17	22
2014	Compliance, inspection and enforcement	26	37	29	4	4	0	0	7	63	27
2014	Communications or public affairs	9	23	27	27	13	0	0	41	32	22
2014	Administration and operations	6	16	22	31	16	3	6	52	24	32
2014	None of the above	8	16	17	25	25	8	0	55	27	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	11	36	28	14	0	42	22	36
2020	Communications or public affairs	5	5	25	50	15	0	65	10	20
2020	Administration and operations	0	4	25	58	12	0	71	4	24
2020	Policy	10	30	50	10	0	0	10	40	10
2019	Compliance, inspection and enforcement	6	17	19	37	17	3	57	24	35
2019	Communications or public affairs	10	20	30	9	30	0	39	30	10
2019	Administration and operations	0	5	42	36	16	0	52	5	19
2017	Compliance, inspection and enforcement	3	22	35	25	8	7	36	27	32
2017	Communications or public affairs	0	7	47	40	6	0	46	7	15
2017	Administration and operations	0	12	16	41	30	0	71	12	23
2014	Compliance, inspection and enforcement	15	34	33	11	7	0	18	48	27
2014	Communications or public affairs	0	10	43	33	14	0	48	10	21
2014	Administration and operations	0	9	38	34	19	0	53	9	32
2014	None of the above	0	25	8	25	33	8	64	27	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	28	19	19	14	9	8	3	25	53	36
2020	Communications or public affairs	5	5	42	32	16	0	0	47	11	19
2020	Administration and operations	0	13	21	33	25	0	8	64	14	24
2020	Policy	10	0	60	20	0	0	10	22	11	10
2019	Compliance, inspection and enforcement	12	24	23	23	18	0	0	41	36	34
2019	Communications or public affairs	0	28	36	28	0	0	9	30	30	11
2019	Administration and operations	16	11	16	21	26	0	11	53	30	19
2017	Compliance, inspection and enforcement	14	19	29	15	11	4	9	29	38	32
2017	Communications or public affairs	20	6	33	33	7	0	0	40	26	15
2017	Administration and operations	16	12	8	25	34	0	4	62	30	23
2014	Compliance, inspection and enforcement	15	33	22	18	4	0	7	24	52	27
2014	Communications or public affairs	5	18	31	19	27	0	0	46	23	22
2014	Administration and operations	3	19	31	22	19	3	3	43	23	32
2014	None of the above	0	25	25	25	8	8	8	40	30	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	39	39	8	6	0	6	3	6	85	36
2020	Communications or public affairs	0	5	20	40	35	0	0	75	5	20
2020	Administration and operations	12	13	42	12	21	0	0	33	25	24
2020	Policy	10	10	40	30	10	0	0	40	20	10
2020	None of the above	0	10	40	30	20	0	0	50	10	10
2019	Compliance, inspection and enforcement	32	37	25	3	3	0	0	6	69	35
2019	Communications or public affairs	9	18	45	18	0	9	0	20	30	11
2019	Administration and operations	16	11	31	21	11	5	5	36	30	19
2017	Compliance, inspection and enforcement	29	40	16	5	3	0	7	9	74	32
2017	Communications or public affairs	0	34	34	6	26	0	0	32	34	15
2017	Administration and operations	8	33	20	16	18	0	4	36	43	23
2014	Compliance, inspection and enforcement	7	26	48	4	7	0	7	11	36	27
2014	Communications or public affairs	4	9	36	37	14	0	0	50	14	22
2014	Administration and operations	9	16	34	19	19	3	0	39	26	32
2014	None of the above	8	25	0	25	17	17	8	56	44	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	17	33	39	6	6	0	0	11	50	36
2020	Communications or public affairs	0	15	35	25	25	0	0	50	15	20
2020	Administration and operations	4	13	46	21	17	0	0	37	17	24
2020	Policy	20	20	30	30	0	0	0	30	40	10
2020	None of the above	20	10	60	10	0	0	0	10	30	10
2019	Compliance, inspection and enforcement	15	38	28	11	8	0	0	19	52	35
2019	Communications or public affairs	9	9	46	26	9	0	0	36	18	11
2019	Administration and operations	16	26	26	21	5	5	0	28	45	19
2017	Compliance, inspection and enforcement	31	19	35	3	5	0	7	9	54	32
2017	Communications or public affairs	6	35	27	19	13	0	0	32	41	15
2017	Administration and operations	8	0	51	25	16	0	0	40	8	23
2014	Compliance, inspection and enforcement	19	30	37	7	7	0	0	14	48	27
2014	Communications or public affairs	5	23	32	32	9	0	0	41	27	22
2014	Administration and operations	6	22	25	25	16	3	3	43	30	32
2014	None of the above	0	8	34	42	0	17	0	50	10	12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	3	8	17	39	33	0	72	11	36
2020	Communications or public affairs	0	0	10	50	40	0	90	0	20
2020	Administration and operations	0	0	12	42	42	4	87	0	24
2020	Policy	0	0	10	80	10	0	90	0	10
2020	None of the above	0	10	20	40	30	0	70	10	10
2019	Compliance, inspection and enforcement	0	14	37	31	17	0	48	14	35
2019	Communications or public affairs	0	9	18	45	28	0	72	9	11
2019	Administration and operations	5	11	32	31	21	0	52	16	19

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	24	19	8	16	5	19	8	59	30	37
2020	Communications or public affairs	40	20	15	0	0	10	15	80	0	20
2020	Administration and operations	42	21	8	8	0	8	12	79	11	24
2020	Policy	30	40	0	10	0	10	10	88	13	10
2020	None of the above	0	30	40	30	0	0	0	30	30	10
2019	Compliance, inspection and enforcement	31	17	12	11	6	15	9	63	22	35
2019	Communications or public affairs	17	28	9	0	9	9	28	71	15	11
2019	Administration and operations	31	21	5	16	5	5	16	66	27	19
2017	Compliance, inspection and enforcement	25	39	16	6	6	6	3	70	12	32
2017	Communications or public affairs	32	28	14	0	20	6	0	64	21	15
2017	Administration and operations	39	45	12	0	0	0	4	87	0	23
2014	Compliance, inspection and enforcement	26	37	11	19	4	4	0	65	23	27
2014	Communications or public affairs	27	32	14	18	0	0	9	65	20	22
2014	Administration and operations	34	28	9	6	16	6	0	67	23	32
2014	None of the above	42	8	25	8	8	0	8	55	18	12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	30	3	5	5	3	86	11	37
2020	Communications or public affairs	75	10	10	5	0	0	85	5	20
2020	Administration and operations	75	17	4	4	0	0	92	4	24
2020	Policy	60	20	0	20	0	0	80	20	10
2020	None of the above	30	70	0	0	0	0	100	0	10
2019	Compliance, inspection and enforcement	59	23	3	6	9	0	83	15	35
2019	Communications or public affairs	72	9	9	0	9	0	82	9	11
2019	Administration and operations	63	21	5	11	0	0	84	11	19
2017	Compliance, inspection and enforcement	62	25	6	3	6	0	86	8	32
2017	Communications or public affairs	32	34	14	14	6	0	66	20	15
2017	Administration and operations	59	37	4	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	37	41	11	7	4	0	78	11	27
2014	Communications or public affairs	50	23	9	19	0	0	73	19	22
2014	Administration and operations	53	13	16	19	0	0	66	19	32
2014	None of the above	50	17	16	8	8	0	67	17	12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	65	24	5	5	0	89	5	37
2020	Communications or public affairs	75	15	10	0	0	90	0	20
2020	Administration and operations	79	17	4	0	0	96	0	24
2020	Policy	70	10	20	0	0	80	0	10
2020	None of the above	30	70	0	0	0	100	0	10
2019	Compliance, inspection and enforcement	57	20	12	12	0	77	12	35
2019	Communications or public affairs	72	9	9	0	9	82	9	11
2019	Administration and operations	58	32	5	5	0	89	5	19
2017	Compliance, inspection and enforcement	56	25	16	0	3	81	3	32
2017	Communications or public affairs	66	20	0	7	7	86	14	15
2017	Administration and operations	51	40	4	4	0	92	4	23
2014	Compliance, inspection and enforcement	22	71	4	4	0	93	4	27
2014	Communications or public affairs	50	37	4	4	5	86	9	22
2014	Administration and operations	47	31	6	6	9	78	16	32
2014	None of the above	50	17	25	0	8	67	8	12

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	51	30	8	8	0	3	83	8	37
2020	Communications or public affairs	75	15	10	0	0	0	90	0	20
2020	Administration and operations	50	46	4	0	0	0	96	0	24
2020	None of the above	20	60	10	10	0	0	80	10	10
2019	Compliance, inspection and enforcement	45	40	9	3	3	0	85	6	35
2019	Communications or public affairs	82	9	0	0	9	0	91	9	11
2019	Administration and operations	36	48	16	0	0	0	84	0	19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	14	14	5	5	3	5	74	12	37
2020	Communications or public affairs	70	15	15	0	0	0	0	85	0	20
2020	Administration and operations	63	8	17	0	0	4	8	81	0	24
2020	Policy	60	10	10	10	0	0	10	78	11	10
2020	None of the above	30	40	30	0	0	0	0	70	0	10

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	57	19	5	11	5	3	78	17	37
2020	Communications or public affairs	95	0	5	0	0	0	95	0	20
2020	Administration and operations	71	17	4	8	0	0	88	8	24
2020	Policy	60	40	0	0	0	0	100	0	10
2020	None of the above	40	30	20	0	0	10	78	0	10
2019	Compliance, inspection and enforcement	54	32	12	3	0	0	85	3	35
2019	Communications or public affairs	54	37	9	0	0	0	91	0	11
2019	Administration and operations	63	26	11	0	0	0	89	0	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	27	0	13	3	3	83	17	37
2020	Communications or public affairs	80	15	0	5	0	0	95	5	20
2020	Administration and operations	70	17	9	0	4	0	87	4	23
2020	Policy	60	30	0	10	0	0	90	10	10
2020	None of the above	20	60	0	10	0	10	89	11	10
2019	Compliance, inspection and enforcement	60	29	3	3	6	0	88	9	35
2019	Communications or public affairs	72	18	0	0	9	0	91	9	11
2019	Administration and operations	52	42	5	0	0	0	95	0	19
2017	Compliance, inspection and enforcement	46	38	5	11	0	0	84	11	32
2017	Communications or public affairs	25	28	21	20	6	0	53	26	15
2017	Administration and operations	71	25	4	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	30	45	7	7	7	3	77	15	27
2014	Communications or public affairs	50	32	5	9	4	0	82	14	22
2014	Administration and operations	59	25	0	9	6	0	84	16	32
2014	None of the above	59	16	8	8	8	0	75	17	12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	49	22	5	11	8	0	5	74	20	37
2020	Communications or public affairs	90	5	5	0	0	0	0	95	0	20
2020	Administration and operations	63	12	17	0	0	4	4	82	0	24
2020	Policy	70	30	0	0	0	0	0	100	0	10
2020	None of the above	20	40	30	0	0	0	10	66	0	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	60	24	3	3	8	0	3	86	11	37
2020	Communications or public affairs	80	15	5	0	0	0	0	95	0	20
2020	Administration and operations	54	37	8	0	0	0	0	92	0	24
2020	Policy	80	10	0	10	0	0	0	90	10	10
2020	None of the above	30	50	0	0	10	0	10	89	11	10
2019	Compliance, inspection and enforcement	54	37	3	0	6	0	0	91	6	35
2019	Communications or public affairs	63	18	9	0	9	0	0	82	9	11
2019	Administration and operations	50	39	6	6	0	0	0	89	6	18
2017	Compliance, inspection and enforcement	57	30	8	5	0	0	0	86	5	32
2017	Communications or public affairs	25	14	48	13	0	0	0	39	13	15
2017	Administration and operations	63	33	4	0	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	22	52	4	15	4	0	3	77	19	27
2014	Communications or public affairs	59	23	9	0	4	5	0	86	5	22
2014	Administration and operations	47	28	3	9	9	3	0	77	19	32
2014	None of the above	58	8	8	8	17	0	0	67	25	12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	46	54	37
2020	Communications or public affairs	30	70	20
2020	Administration and operations	42	58	24
2020	Policy	40	60	10
2020	None of the above	40	60	10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	60	30	3	3	3	3	94	3	37
2020	Communications or public affairs	80	15	5	0	0	0	95	0	20
2020	Administration and operations	71	13	4	0	4	8	95	0	24
2020	Policy	60	20	20	0	0	0	80	0	10
2020	None of the above	50	30	0	0	10	10	100	0	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	57	27	3	11	3	0	0	84	13	37
2020	Communications or public affairs	90	10	0	0	0	0	0	100	0	20
2020	Administration and operations	63	33	0	4	0	0	0	96	4	24
2020	Policy	70	30	0	0	0	0	0	100	0	10
2020	None of the above	30	40	20	0	0	0	10	78	0	10
2019	Compliance, inspection and enforcement	62	29	3	3	3	0	0	91	6	35
2019	Communications or public affairs	72	18	0	0	9	0	0	91	9	11
2019	Administration and operations	48	42	5	5	0	0	0	89	5	19
2017	Compliance, inspection and enforcement	59	28	5	5	3	0	0	86	8	32
2017	Communications or public affairs	32	34	21	13	0	0	0	66	13	15
2017	Administration and operations	84	12	4	0	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	30	33	15	11	7	0	3	65	19	27
2014	Communications or public affairs	59	22	4	9	4	0	0	82	14	22
2014	Administration and operations	53	25	3	13	3	3	0	81	16	32
2014	None of the above	58	25	8	8	0	0	0	83	8	12

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	35	22	19	13	11	0	57	24	37
2020	Communications or public affairs	55	30	5	5	0	5	89	5	20
2020	Administration and operations	33	46	8	4	0	8	86	5	24
2020	Policy	40	30	10	20	0	0	70	20	10
2020	None of the above	20	40	20	0	10	10	67	11	10
2019	Compliance, inspection and enforcement	37	29	17	8	3	5	70	12	35
2019	Communications or public affairs	54	28	18	0	0	0	82	0	11
2019	Administration and operations	48	42	5	0	5	0	89	5	19
2017	Compliance, inspection and enforcement	42	28	16	5	6	3	72	11	32
2017	Communications or public affairs	33	54	13	0	0	0	87	0	15
2017	Administration and operations	41	36	4	4	0	15	90	5	23
2014	Compliance, inspection and enforcement	22	45	19	7	0	7	72	8	27
2014	Communications or public affairs	55	37	4	4	0	0	91	4	22
2014	Administration and operations	44	28	9	9	9	0	72	19	32
2014	None of the above	42	8	34	8	8	0	50	16	12

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	31	19	17	25	8	0	50	33	36
2020	Communications or public affairs	42	37	16	5	0	0	79	5	19
2020	Administration and operations	29	37	21	8	0	4	70	9	24
2020	Policy	20	50	20	10	0	0	70	10	10
2020	None of the above	20	20	40	20	0	0	40	20	10
2019	Compliance, inspection and enforcement	31	35	9	20	6	0	65	26	35
2019	Communications or public affairs	36	46	18	0	0	0	82	0	11
2019	Administration and operations	42	36	11	5	5	0	79	11	19
2017	Compliance, inspection and enforcement	39	23	25	8	6	0	62	14	32
2017	Communications or public affairs	14	46	34	6	0	0	60	6	15
2017	Administration and operations	45	20	20	4	0	10	73	5	23
2014	Compliance, inspection and enforcement	22	52	11	15	0	0	74	15	27
2014	Communications or public affairs	50	46	0	0	4	0	96	4	22
2014	Administration and operations	28	41	19	3	9	0	69	13	32
2014	None of the above	42	17	25	8	8	0	58	16	12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	19	14	32	24	11	0	33	35	37
2020	Communications or public affairs	20	50	25	5	0	0	70	5	20
2020	Administration and operations	25	50	8	8	4	4	78	13	24
2020	Policy	20	30	20	20	10	0	50	30	10
2020	None of the above	20	20	20	30	10	0	40	40	10
2019	Compliance, inspection and enforcement	19	32	20	23	3	3	53	27	35
2019	Communications or public affairs	8	37	46	9	0	0	45	9	11
2019	Administration and operations	32	36	11	11	5	5	72	17	19
2017	Compliance, inspection and enforcement	30	8	30	23	6	3	39	29	32
2017	Communications or public affairs	7	45	34	7	0	7	56	7	15
2017	Administration and operations	25	40	12	8	4	10	73	14	23
2014	Compliance, inspection and enforcement	11	52	22	15	0	0	63	15	27
2014	Communications or public affairs	27	46	14	13	0	0	73	13	22
2014	Administration and operations	28	38	16	9	6	3	68	16	32
2014	None of the above	42	17	25	16	0	0	58	16	12

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	27	30	16	19	8	0	57	27	37
2020	Communications or public affairs	15	65	20	0	0	0	80	0	20
2020	Administration and operations	21	58	17	0	0	4	83	0	24
2020	Policy	30	40	20	0	10	0	70	10	10
2020	None of the above	10	30	30	20	10	0	40	30	10
2019	Compliance, inspection and enforcement	19	52	12	12	6	0	71	17	35
2019	Communications or public affairs	17	37	37	9	0	0	54	9	11
2019	Administration and operations	26	47	21	5	0	0	74	5	19
2017	Compliance, inspection and enforcement	29	43	11	8	8	0	72	16	32
2017	Communications or public affairs	25	34	21	20	0	0	59	20	15
2017	Administration and operations	29	36	16	4	4	10	73	9	23
2014	Compliance, inspection and enforcement	26	48	15	11	0	0	74	11	27
2014	Communications or public affairs	31	46	9	9	5	0	78	14	22
2014	Administration and operations	37	22	19	16	6	0	59	22	32
2014	None of the above	42	8	25	25	0	0	50	25	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	87	13	0	0	0	100	0	37
2020	Communications or public affairs	90	10	0	0	0	100	0	20
2020	Administration and operations	88	8	0	0	4	100	0	24
2020	Policy	90	10	0	0	0	100	0	10
2020	None of the above	60	30	10	0	0	90	0	10
2019	Compliance, inspection and enforcement	71	23	3	3	0	94	3	35
2019	Communications or public affairs	82	18	0	0	0	100	0	11
2019	Administration and operations	79	5	16	0	0	84	0	19

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	41	16	11	3	0	70	13	37
2020	Communications or public affairs	65	25	5	5	0	0	90	5	20
2020	Administration and operations	54	33	4	8	0	0	88	8	24
2020	Policy	30	50	10	0	10	0	80	10	10
2020	None of the above	30	40	20	10	0	0	70	10	10
2019	Compliance, inspection and enforcement	40	43	9	6	3	0	83	9	35
2019	Communications or public affairs	72	28	0	0	0	0	100	0	11
2019	Administration and operations	58	37	5	0	0	0	95	0	19
2017	Compliance, inspection and enforcement	38	34	20	6	3	0	72	8	31
2017	Communications or public affairs	32	47	7	14	0	0	79	14	15
2017	Administration and operations	51	33	4	8	0	4	87	9	23
2014	Compliance, inspection and enforcement	37	48	15	0	0	0	85	0	27
2014	Communications or public affairs	54	37	4	4	0	0	91	4	22
2014	Administration and operations	41	34	6	13	3	3	77	16	32
2014	None of the above	50	17	25	8	0	0	67	8	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	22	30	16	16	11	5	54	28	37
2020	Communications or public affairs	40	40	10	0	0	10	89	0	20
2020	Administration and operations	21	46	12	12	0	8	73	14	24
2020	Policy	0	40	0	40	10	10	44	56	10
2020	None of the above	10	20	30	40	0	0	30	40	10
2019	Compliance, inspection and enforcement	28	40	15	14	3	0	68	17	35
2019	Communications or public affairs	26	46	28	0	0	0	72	0	11
2019	Administration and operations	26	37	26	5	0	5	66	6	19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	35	38	13	5	3	5	77	9	37
2020	Communications or public affairs	30	40	10	20	0	0	70	20	20
2020	Administration and operations	33	42	12	4	4	4	78	9	24
2020	Policy	30	30	20	10	10	0	60	20	10
2020	None of the above	20	30	0	40	0	10	56	44	10
2019	Compliance, inspection and enforcement	39	29	17	6	9	0	68	15	35
2019	Communications or public affairs	54	18	18	9	0	0	72	9	11
2019	Administration and operations	42	32	21	5	0	0	74	5	19
2017	Compliance, inspection and enforcement	33	48	6	8	6	0	80	14	31
2017	Communications or public affairs	33	27	14	20	0	6	64	21	15
2017	Administration and operations	51	41	9	0	0	0	91	0	22
2014	Compliance, inspection and enforcement	37	41	7	15	0	0	78	15	27
2014	Communications or public affairs	40	37	9	5	5	5	81	10	22
2014	Administration and operations	34	44	9	6	6	0	78	13	32
2014	None of the above	58	25	8	8	0	0	83	8	12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	43	5	19	0	3	75	19	37
2020	Communications or public affairs	25	55	15	5	0	0	80	5	20
2020	Administration and operations	42	37	12	4	4	0	79	8	24
2020	Policy	10	60	20	10	0	0	70	10	10
2020	None of the above	20	20	20	40	0	0	40	40	10
2019	Compliance, inspection and enforcement	42	26	15	6	9	3	70	15	35
2019	Communications or public affairs	29	20	40	10	0	0	49	10	10
2019	Administration and operations	32	31	32	0	0	5	66	0	19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	19	27	24	8	5	16	0	55	16	37
2020	Communications or public affairs	11	26	42	0	0	11	11	47	0	19
2020	Administration and operations	13	25	17	4	4	33	4	60	13	24
2020	Policy	10	20	30	10	0	20	10	43	14	10
2020	None of the above	10	0	10	50	0	20	10	14	72	10
2019	Compliance, inspection and enforcement	11	12	17	12	15	23	11	34	39	35
2019	Communications or public affairs	8	9	37	18	0	18	9	24	25	11
2019	Administration and operations	21	32	26	11	0	11	0	59	12	19
2017	Compliance, inspection and enforcement	15	24	6	20	9	18	9	53	39	31
2017	Communications or public affairs	13	28	14	20	0	13	12	55	27	15
2017	Administration and operations	24	20	25	4	8	19	0	55	15	23
2014	Compliance, inspection and enforcement	22	22	11	15	7	15	7	57	29	27
2014	Communications or public affairs	14	27	18	13	9	9	9	50	28	22
2014	Administration and operations	6	37	9	9	22	16	0	52	37	32
2014	None of the above	33	25	8	8	8	17	0	70	20	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	32	30	14	13	8	3	64	22	37
2020	Communications or public affairs	35	35	15	10	5	0	70	15	20
2020	Administration and operations	42	21	21	12	0	4	65	13	24
2020	Policy	10	50	10	30	0	0	60	30	10
2020	None of the above	20	40	20	20	0	0	60	20	10
2019	Compliance, inspection and enforcement	25	35	15	17	3	5	63	21	35
2019	Communications or public affairs	36	37	18	0	0	9	80	0	11
2019	Administration and operations	26	47	11	11	5	0	74	16	19
2017	Compliance, inspection and enforcement	34	41	16	6	3	0	75	8	32
2017	Communications or public affairs	46	12	21	14	7	0	59	21	15
2017	Administration and operations	63	25	4	8	0	0	88	8	23
2014	Compliance, inspection and enforcement	26	52	7	11	0	4	81	12	27
2014	Communications or public affairs	32	50	4	9	4	0	82	14	22
2014	Administration and operations	47	37	3	0	9	3	87	10	32
2014	None of the above	42	16	34	0	8	0	58	8	12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	8	32	11	22	22	3	3	43	46	37
2020	Communications or public affairs	20	35	15	20	10	0	0	55	30	20
2020	Administration and operations	17	17	21	29	8	0	8	36	41	24
2020	Policy	0	30	0	50	10	0	10	33	67	10
2020	None of the above	10	10	10	40	20	0	10	22	67	10
2019	Compliance, inspection and enforcement	14	23	6	32	17	5	3	40	53	35
2019	Communications or public affairs	8	46	18	9	18	0	0	54	28	11
2019	Administration and operations	16	32	10	21	11	0	11	53	36	19
2017	Compliance, inspection and enforcement	38	20	8	19	11	3	0	60	31	32
2017	Communications or public affairs	19	20	20	34	7	0	0	39	41	15
2017	Administration and operations	12	41	12	8	12	10	4	62	24	23
2014	Compliance, inspection and enforcement	19	34	7	15	15	0	11	58	33	27
2014	Communications or public affairs	18	23	9	18	32	0	0	41	50	22
2014	Administration and operations	13	19	9	34	16	6	3	34	55	32
2014	None of the above	33	8	33	25	0	0	0	42	25	12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	51	24	14	8	0	3	78	8	37
2020	Communications or public affairs	60	15	10	0	10	5	79	11	20
2020	Administration and operations	58	17	12	4	0	8	82	5	24
2020	Policy	60	10	20	0	0	10	78	0	10
2020	None of the above	60	10	0	10	0	20	87	13	10
2019	Compliance, inspection and enforcement	68	11	9	3	3	6	85	6	35
2019	Communications or public affairs	64	17	9	0	0	9	90	0	11
2019	Administration and operations	69	11	15	0	0	5	84	0	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	24	16	3	0	0	3	81	3	37
2020	Communications or public affairs	75	5	10	5	0	0	5	84	5	20
2020	Administration and operations	67	17	4	4	0	0	8	91	5	24
2020	Policy	60	30	10	0	0	0	0	90	0	10
2020	None of the above	30	20	10	10	10	0	20	62	25	10
2019	Compliance, inspection and enforcement	71	15	11	0	3	0	0	86	3	35
2019	Communications or public affairs	54	46	0	0	0	0	0	100	0	11
2019	Administration and operations	63	11	11	5	0	5	5	82	6	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	76	11	8	3	0	0	3	89	3	37
2020	Communications or public affairs	89	0	5	0	0	0	5	94	0	19
2020	Administration and operations	92	0	4	0	0	0	4	96	0	24
2020	Policy	80	10	0	0	0	0	10	100	0	10
2020	None of the above	70	0	0	0	10	10	10	88	12	10
2019	Compliance, inspection and enforcement	85	6	0	6	3	0	0	91	9	35
2019	Communications or public affairs	82	0	9	0	0	0	9	90	0	11
2019	Administration and operations	68	21	0	0	5	0	5	94	6	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	78	8	3	5	0	5	91	6	37
2020	Communications or public affairs	85	10	0	0	0	5	100	0	20
2020	Administration and operations	92	4	0	0	0	4	100	0	24
2020	Policy	70	0	0	0	10	20	100	0	10
2020	None of the above	80	0	10	0	0	10	89	0	10
2019	Compliance, inspection and enforcement	91	3	0	3	0	3	97	3	35
2019	Communications or public affairs	82	0	0	0	0	18	100	0	11
2019	Administration and operations	79	5	0	0	0	16	100	0	19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	28	39	14	14	6	0	67	19	36
2020	Communications or public affairs	37	42	11	11	0	0	79	11	19
2020	Administration and operations	29	50	12	8	0	0	79	8	24
2020	Policy	10	50	30	0	10	0	60	10	10
2020	None of the above	20	30	40	0	10	0	50	10	10
2019	Compliance, inspection and enforcement	11	57	17	9	6	0	68	15	35
2019	Communications or public affairs	45	55	0	0	0	0	100	0	11
2019	Administration and operations	22	56	11	0	6	6	82	6	18
2017	Compliance, inspection and enforcement	42	25	8	19	0	6	71	20	32
2017	Communications or public affairs	21	35	37	7	0	0	56	7	14
2017	Administration and operations	32	45	12	0	0	10	86	0	23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	22	51	11	11	3	3	75	14	37
2020	Communications or public affairs	45	50	5	0	0	0	95	0	20
2020	Administration and operations	50	29	17	4	0	0	79	4	24
2020	Policy	30	60	0	0	10	0	90	10	10
2020	None of the above	20	50	20	10	0	0	70	10	10
2019	Compliance, inspection and enforcement	37	46	9	6	3	0	83	9	35
2019	Communications or public affairs	36	55	9	0	0	0	91	0	11
2019	Administration and operations	37	42	21	0	0	0	79	0	19
2017	Compliance, inspection and enforcement	56	25	8	11	0	0	81	11	32
2017	Communications or public affairs	33	54	14	0	0	0	86	0	15
2017	Administration and operations	53	35	4	8	0	0	88	8	23
2014	Compliance, inspection and enforcement	37	41	15	4	0	4	81	4	27
2014	Communications or public affairs	63	27	4	5	0	0	91	5	22
2014	Administration and operations	50	25	25	0	0	0	75	0	32
2014	None of the above	50	16	17	8	8	0	66	17	12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	27	24	27	14	3	5	54	17	37
2020	Communications or public affairs	45	25	20	10	0	0	70	10	20
2020	Administration and operations	50	33	8	4	0	4	87	4	24
2020	Policy	20	20	30	20	10	0	40	30	10
2020	None of the above	40	20	0	10	10	20	75	25	10
2019	Compliance, inspection and enforcement	46	37	6	9	0	3	85	9	35
2019	Communications or public affairs	45	37	18	0	0	0	82	0	11
2019	Administration and operations	48	32	21	0	0	0	79	0	19
2017	Compliance, inspection and enforcement	57	26	14	3	0	0	83	3	31
2017	Communications or public affairs	46	34	13	0	0	7	86	0	15
2017	Administration and operations	67	33	0	0	0	0	100	0	23
2014	Compliance, inspection and enforcement	40	41	7	7	0	4	85	8	27
2014	Communications or public affairs	55	22	9	9	4	0	77	14	22
2014	Administration and operations	50	31	9	6	0	3	84	6	32
2014	None of the above	42	25	25	0	8	0	66	8	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	17	28	17	22	3	11	3	52	29	36
2020	Communications or public affairs	25	35	20	20	0	0	0	60	20	20
2020	Administration and operations	38	17	21	4	4	17	0	65	10	24
2020	Policy	10	20	30	30	10	0	0	30	40	10
2020	None of the above	0	20	20	30	0	20	10	29	43	10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	24	13	11	3	0	5	71	14	37
2020	Communications or public affairs	50	30	15	5	0	0	0	80	5	20
2020	Administration and operations	50	46	0	0	0	4	0	100	0	24
2020	Policy	30	50	10	0	0	0	10	89	0	10
2020	None of the above	20	40	10	20	0	10	0	67	22	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	57	30	11	3	0	87	3	37
2020	Communications or public affairs	80	20	0	0	0	100	0	20
2020	Administration and operations	67	33	0	0	0	100	0	24
2020	Policy	70	20	0	10	0	90	10	10
2020	None of the above	40	30	20	10	0	70	10	10
2019	Compliance, inspection and enforcement	63	29	6	3	0	91	3	35
2019	Communications or public affairs	63	28	0	9	0	91	9	11
2019	Administration and operations	68	32	0	0	0	100	0	19
2017	Compliance, inspection and enforcement	58	31	3	3	6	89	8	32
2017	Communications or public affairs	45	41	13	0	0	87	0	15
2017	Administration and operations	75	20	4	0	0	96	0	23
2014	Compliance, inspection and enforcement	40	41	11	7	0	81	7	27
2014	Communications or public affairs	73	27	0	0	0	100	0	22
2014	Administration and operations	56	34	3	6	0	91	6	32
2014	None of the above	59	25	0	17	0	83	17	12

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	38	5	5	8	0	81	13	37
2020	Communications or public affairs	80	15	5	0	0	0	95	0	20
2020	Administration and operations	54	33	8	4	0	0	88	4	24
2020	Policy	30	50	10	10	0	0	80	10	10
2020	None of the above	20	30	30	20	0	0	50	20	10
2019	Compliance, inspection and enforcement	53	26	12	9	0	0	80	9	35
2019	Communications or public affairs	63	28	0	9	0	0	91	9	11
2019	Administration and operations	61	34	6	0	0	0	94	0	18
2017	Compliance, inspection and enforcement	48	25	8	8	8	3	75	17	32
2017	Communications or public affairs	45	27	28	0	0	0	72	0	15
2017	Administration and operations	80	16	4	0	0	0	96	0	23
2014	Compliance, inspection and enforcement	26	48	7	7	11	0	74	19	27
2014	Communications or public affairs	63	19	14	0	4	0	82	4	22
2014	Administration and operations	50	28	6	13	3	0	78	16	32
2014	None of the above	58	8	17	8	8	0	66	17	12

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	35	3	13	5	78	19	37
2020	Communications or public affairs	80	15	5	0	0	95	0	20
2020	Administration and operations	52	35	9	4	0	87	4	23
2020	Policy	40	40	10	10	0	80	10	10
2020	None of the above	20	50	10	20	0	70	20	10
2019	Compliance, inspection and enforcement	51	29	6	12	3	80	15	35
2019	Communications or public affairs	63	37	0	0	0	100	0	11
2019	Administration and operations	48	47	0	0	5	95	5	19
2017	Compliance, inspection and enforcement	48	25	11	6	11	73	17	32
2017	Communications or public affairs	38	34	21	7	0	72	7	15
2017	Administration and operations	67	29	4	0	0	96	0	23
2014	Compliance, inspection and enforcement	25	45	15	11	4	70	15	27
2014	Communications or public affairs	59	23	14	0	4	82	4	22
2014	Administration and operations	47	34	3	16	0	81	16	32
2014	None of the above	58	8	8	17	8	66	25	12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	32	24	14	11	16	0	3	58	28	37
2020	Communications or public affairs	60	15	20	5	0	0	0	75	5	20
2020	Administration and operations	37	17	21	8	8	4	4	59	18	24
2020	Policy	20	50	10	0	10	10	0	78	11	10
2020	None of the above	10	30	30	20	0	0	10	44	22	10
2019	Compliance, inspection and enforcement	45	26	8	12	9	0	0	71	20	35
2019	Communications or public affairs	45	18	18	9	9	0	0	63	18	11
2019	Administration and operations	26	37	16	5	5	11	0	71	11	19
2017	Compliance, inspection and enforcement	26	17	32	8	16	0	0	43	25	32
2017	Communications or public affairs	26	19	41	14	0	0	0	46	14	15
2017	Administration and operations	59	20	12	4	0	4	0	83	4	23
2014	Compliance, inspection and enforcement	33	22	22	11	7	4	0	57	19	27
2014	Communications or public affairs	36	27	5	23	9	0	0	63	32	22
2014	Administration and operations	38	19	19	13	6	6	0	60	20	32
2014	None of the above	42	0	25	8	17	0	8	45	27	12

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Compliance, inspection and enforcement	60	24	16	37
2020	Communications or public affairs	10	60	30	20
2020	Administration and operations	25	33	42	24
2020	Policy	50	20	30	10
2020	None of the above	10	40	50	10
2019	Compliance, inspection and enforcement	35	25	40	35
2019	Communications or public affairs	28	45	28	11
2019	Administration and operations	31	32	37	19
2017	Compliance, inspection and enforcement	51	16	33	32
2017	Communications or public affairs	41	53	6	15
2017	Administration and operations	20	55	25	23
2014	Compliance, inspection and enforcement	41	22	37	27
2014	Communications or public affairs	32	37	32	22
2014	Administration and operations	28	25	47	32
2014	None of the above	42	33	25	12

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Total responses
2020	Compliance, inspection and enforcement	5	18	54	9	14	22
2019	Compliance, inspection and enforcement	0	0	76	7	17	12
2017	Compliance, inspection and enforcement	5	16	60	5	13	17
2014	Compliance, inspection and enforcement	54	18	28	0	9999	11

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	20
2020	Policy	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	5	19	0	3	54	8	43	7	37
2020	Communications or public affairs	0	10	20	0	0	60	10	33	0	20
2020	Administration and operations	21	13	12	4	4	42	4	62	15	24
2020	Policy	0	0	20	0	0	70	10	0	0	10
2020	None of the above	10	0	20	10	0	60	0	26	25	10
2019	Compliance, inspection and enforcement	11	12	17	3	3	43	12	49	13	35
2019	Communications or public affairs	0	0	9	0	9	36	46	0	50	11
2019	Administration and operations	11	21	21	0	0	36	11	60	0	19
2017	Compliance, inspection and enforcement	11	20	8	8	6	34	13	58	26	32
2017	Communications or public affairs	13	7	21	0	0	46	13	49	0	15
2017	Administration and operations	28	20	16	0	0	31	4	75	0	23
2014	Compliance, inspection and enforcement	14	7	11	11	0	45	11	49	25	27
2014	Communications or public affairs	14	28	23	4	0	27	5	60	7	22
2014	Administration and operations	16	16	9	0	12	28	19	59	23	32
2014	None of the above	25	17	8	16	0	34	0	63	25	12

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	24	33	24	5	5	8	0	62	12	37
2020	Communications or public affairs	15	40	15	5	0	25	0	73	7	20
2020	Administration and operations	42	29	12	4	4	8	0	77	9	24
2020	Policy	0	60	20	0	0	20	0	75	0	10
2020	None of the above	20	10	30	20	0	20	0	38	25	10
2019	Compliance, inspection and enforcement	22	40	12	6	3	14	3	75	11	35
2019	Communications or public affairs	26	46	18	0	0	9	0	80	0	11
2019	Administration and operations	26	37	21	0	0	15	0	75	0	19
2017	Compliance, inspection and enforcement	37	35	14	3	6	6	0	77	9	32
2017	Communications or public affairs	26	47	14	0	0	13	0	84	0	15
2017	Administration and operations	59	30	0	0	0	11	0	100	0	22
2014	Compliance, inspection and enforcement	22	41	15	11	0	11	0	71	13	27
2014	Communications or public affairs	41	32	14	9	0	5	0	76	10	22
2014	Administration and operations	38	25	9	3	9	12	3	74	15	32
2014	None of the above	42	17	16	8	0	17	0	70	10	12

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2020	Communications or public affairs	100	20
2020	Policy	100	10
2020	None of the above	100	10
2019	Compliance, inspection and enforcement	100	35
2019	Communications or public affairs	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	3	19	0	0	65	3	41	0	37
2020	Communications or public affairs	5	5	20	0	0	65	5	33	0	20
2020	Administration and operations	25	13	4	4	0	50	4	82	9	24
2020	Policy	10	10	10	0	0	60	10	67	0	10
2020	None of the above	10	0	20	0	0	70	0	34	0	10
2019	Compliance, inspection and enforcement	8	12	17	0	0	54	9	53	0	35
2019	Communications or public affairs	0	0	9	0	0	36	55	0	0	11
2019	Administration and operations	11	21	21	0	0	36	11	60	0	19
2017	Compliance, inspection and enforcement	17	14	8	0	6	29	26	69	13	31
2017	Communications or public affairs	13	28	0	0	0	40	19	100	0	15
2017	Administration and operations	28	12	12	0	0	39	8	77	0	23
2014	Compliance, inspection and enforcement	14	11	11	4	4	48	7	58	17	27
2014	Communications or public affairs	18	9	22	0	0	41	9	55	0	22
2014	Administration and operations	19	9	16	3	3	28	22	56	12	32
2014	None of the above	16	25	8	0	0	34	17	83	0	12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	24	22	30	8	3	13	0	53	12	37
2020	Communications or public affairs	25	30	20	10	0	15	0	65	12	20
2020	Administration and operations	29	29	17	4	0	21	0	74	5	24
2020	Policy	20	40	20	0	0	20	0	75	0	10
2020	None of the above	20	20	30	20	0	10	0	44	22	10
2019	Compliance, inspection and enforcement	19	38	15	5	0	23	0	74	7	35
2019	Communications or public affairs	17	37	18	0	0	18	9	75	0	11
2019	Administration and operations	32	26	26	0	0	15	0	69	0	19
2017	Compliance, inspection and enforcement	38	17	14	0	3	9	19	77	4	31
2017	Communications or public affairs	26	62	0	0	0	6	6	100	0	15
2017	Administration and operations	53	16	12	0	0	19	0	85	0	23
2014	Compliance, inspection and enforcement	29	41	4	4	0	22	0	91	5	27
2014	Communications or public affairs	45	27	23	4	0	0	0	73	4	22
2014	Administration and operations	47	9	19	0	3	19	3	72	4	32
2014	None of the above	50	8	25	0	0	8	8	70	0	12

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	57	19	5	11	8	0	76	19	37
2020	Communications or public affairs	60	20	0	15	0	5	84	16	20
2020	Administration and operations	37	29	21	4	4	4	70	9	24
2020	Policy	40	40	20	0	0	0	80	0	10
2020	None of the above	50	30	10	0	10	0	80	10	10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	59	24	16	0	0	0	0	84	0	37
2020	Communications or public affairs	50	30	15	0	5	0	0	80	5	20
2020	Administration and operations	58	17	8	4	8	4	0	78	13	24
2020	Policy	70	10	20	0	0	0	0	80	0	10
2020	None of the above	70	0	30	0	0	0	0	70	0	10
2019	Compliance, inspection and enforcement	57	29	11	3	0	0	0	86	3	35
2019	Communications or public affairs	55	36	0	9	0	0	0	91	9	11
2019	Administration and operations	26	42	21	5	5	0	0	68	11	19
2017	Compliance, inspection and enforcement	19	40	26	6	7	0	3	61	12	32
2017	Communications or public affairs	21	47	19	7	0	0	6	72	7	15
2017	Administration and operations	42	22	18	13	4	0	0	64	18	21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	24	16	13	35	0	35	48	37
2020	Communications or public affairs	35	35	15	10	5	0	70	15	20
2020	Administration and operations	21	42	21	12	0	4	65	13	24
2020	Policy	10	0	20	50	20	0	10	70	10
2020	None of the above	10	40	30	20	0	0	50	20	10
2019	Compliance, inspection and enforcement	14	37	8	17	23	0	51	40	35
2019	Communications or public affairs	19	30	20	20	10	0	49	30	10
2019	Administration and operations	26	26	21	15	11	0	53	26	19
2017	Compliance, inspection and enforcement	6	24	28	14	28	0	30	42	32
2017	Communications or public affairs	21	34	33	6	7	0	55	13	15
2017	Administration and operations	23	43	13	17	4	0	66	21	22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	14	35	22	19	11	0	49	30	37
2020	Communications or public affairs	42	42	11	0	5	0	84	5	19
2020	Administration and operations	33	42	17	4	0	4	78	4	24
2020	Policy	10	0	40	30	20	0	10	50	10
2020	None of the above	0	70	0	30	0	0	70	30	10
2019	Compliance, inspection and enforcement	30	26	24	9	12	0	56	21	34
2019	Communications or public affairs	17	37	18	28	0	0	54	28	11
2019	Administration and operations	37	32	10	21	0	0	69	21	19
2017	Compliance, inspection and enforcement	11	24	30	8	17	9	38	28	32
2017	Communications or public affairs	34	39	20	7	0	0	73	7	15
2017	Administration and operations	33	45	13	9	0	0	78	9	21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	11	27	22	30	0	22	51	37
2020	Communications or public affairs	21	47	16	5	11	0	68	16	19
2020	Administration and operations	46	33	12	0	4	4	83	4	24
2020	None of the above	30	10	20	20	20	0	40	40	10
2019	Compliance, inspection and enforcement	14	25	23	17	20	0	40	37	35
2019	Communications or public affairs	26	18	18	9	28	0	45	37	11
2019	Administration and operations	32	16	15	26	11	0	48	37	19
2017	Compliance, inspection and enforcement	3	28	22	19	28	0	30	48	32
2017	Communications or public affairs	27	26	27	13	7	0	53	20	15
2017	Administration and operations	39	29	16	8	8	0	67	16	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	41	32	8	5	5	3	5	79	12	37
2020	Communications or public affairs	45	40	5	5	5	0	0	85	10	20
2020	Administration and operations	67	21	4	0	0	0	8	95	0	24
2020	Policy	20	40	30	10	0	0	0	60	10	10
2020	None of the above	40	50	10	0	0	0	0	90	0	10
2019	Compliance, inspection and enforcement	72	23	3	3	0	0	0	95	3	35
2019	Communications or public affairs	45	28	9	18	0	0	0	72	18	11
2019	Administration and operations	69	21	0	5	5	0	0	89	11	19
2017	Compliance, inspection and enforcement	34	22	8	8	5	0	22	72	17	32
2017	Communications or public affairs	48	40	12	0	0	0	0	88	0	15
2017	Administration and operations	74	4	13	0	0	0	9	86	0	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	32	35	8	8	16	0	0	68	24	37
2020	Communications or public affairs	55	15	20	5	5	0	0	70	10	20
2020	Administration and operations	46	29	17	0	4	4	0	78	4	24
2020	Policy	30	30	0	20	20	0	0	60	40	10
2020	None of the above	30	40	10	10	10	0	0	70	20	10
2019	Compliance, inspection and enforcement	60	15	12	3	8	0	3	76	12	35
2019	Communications or public affairs	45	28	9	18	0	0	0	72	18	11
2019	Administration and operations	48	21	15	11	5	0	0	69	16	19
2017	Compliance, inspection and enforcement	18	46	14	11	12	0	0	63	23	32
2017	Communications or public affairs	26	41	27	6	0	0	0	67	6	15
2017	Administration and operations	42	45	9	0	4	0	0	87	4	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	16	16	5	16	3	61	22	37
2020	Communications or public affairs	50	20	15	5	10	0	70	15	20
2020	Administration and operations	29	33	21	8	0	8	68	9	24
2020	Policy	50	20	10	10	0	10	78	11	10
2020	None of the above	20	50	10	10	10	0	70	20	10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	19	22	35	16	8	0	41	24	37
2020	Communications or public affairs	40	40	10	10	0	0	80	10	20
2020	Administration and operations	46	33	12	4	0	4	83	4	24
2020	Policy	20	40	30	0	10	0	60	10	10
2020	None of the above	30	20	20	30	0	0	50	30	10
2019	Compliance, inspection and enforcement	29	24	27	15	6	0	53	21	34
2019	Communications or public affairs	8	46	28	18	0	0	54	18	11
2019	Administration and operations	26	42	26	5	0	0	68	5	19
2017	Compliance, inspection and enforcement	17	40	26	11	6	0	58	17	32
2017	Communications or public affairs	20	40	27	13	0	0	60	13	15
2017	Administration and operations	49	38	9	0	0	4	91	0	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	19	27	35	11	8	0	46	19	37
2020	Communications or public affairs	50	45	0	5	0	0	95	5	20
2020	Administration and operations	37	37	17	4	0	4	78	4	24
2020	Policy	20	0	50	10	20	0	20	30	10
2020	None of the above	10	30	30	20	10	0	40	30	10
2019	Compliance, inspection and enforcement	26	32	30	3	9	0	58	12	34
2019	Communications or public affairs	26	28	28	18	0	0	54	18	11
2019	Administration and operations	32	32	15	16	5	0	64	21	19
2017	Compliance, inspection and enforcement	12	26	38	18	6	0	38	23	32
2017	Communications or public affairs	27	38	28	7	0	0	65	7	15
2017	Administration and operations	32	56	9	4	0	0	87	4	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	27	38	24	3	8	0	65	11	37
2020	Communications or public affairs	60	25	5	10	0	0	85	10	20
2020	Administration and operations	37	42	13	4	0	4	83	4	24
2020	Policy	10	50	0	30	10	0	60	40	10
2020	None of the above	50	10	10	20	10	0	60	30	10
2019	Compliance, inspection and enforcement	35	41	9	9	6	0	76	15	34
2019	Communications or public affairs	26	37	28	0	9	0	63	9	11
2019	Administration and operations	26	42	21	5	5	0	68	11	19
2017	Compliance, inspection and enforcement	14	36	34	6	8	3	51	14	32
2017	Communications or public affairs	33	13	48	0	6	0	46	6	15
2017	Administration and operations	49	38	9	4	0	0	87	4	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	32	11	8	5	0	0	76	13	37
2020	Communications or public affairs	63	32	5	0	0	0	0	95	0	19
2020	Administration and operations	67	12	17	0	0	0	4	83	0	24
2020	Policy	30	40	20	10	0	0	0	70	10	10
2020	None of the above	30	40	10	10	0	0	10	78	11	10
2019	Compliance, inspection and enforcement	53	18	9	9	6	3	3	75	16	34
2019	Communications or public affairs	72	18	0	9	0	0	0	91	9	11
2019	Administration and operations	42	37	11	11	0	0	0	79	11	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	19	24	11	16	0	49	27	37
2020	Communications or public affairs	40	50	10	0	0	0	90	0	20
2020	Administration and operations	33	33	17	8	4	4	69	13	24
2020	Policy	30	30	30	0	10	0	60	10	10
2020	None of the above	20	60	20	0	0	0	80	0	10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	38	22	22	11	8	0	60	19	37
2020	Communications or public affairs	45	25	25	5	0	0	70	5	20
2020	Administration and operations	29	50	0	12	4	4	83	17	24
2020	Policy	10	40	40	10	0	0	50	10	10
2020	None of the above	20	30	40	10	0	0	50	10	10
2019	Compliance, inspection and enforcement	41	38	18	3	0	0	79	3	34
2019	Communications or public affairs	45	18	28	0	9	0	63	9	11
2019	Administration and operations	32	21	21	15	11	0	53	26	19
2017	Compliance, inspection and enforcement	32	23	14	15	16	0	55	31	32
2017	Communications or public affairs	46	35	13	6	0	0	81	6	15
2017	Administration and operations	40	38	4	9	0	9	86	9	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	56	8	25	6	3	3	66	9	36
2020	Communications or public affairs	75	15	10	0	0	0	90	0	20
2020	Administration and operations	50	42	0	0	4	4	96	4	24
2020	Policy	50	20	10	20	0	0	70	20	10
2020	None of the above	30	30	30	0	0	10	67	0	10
2019	Compliance, inspection and enforcement	79	9	6	6	0	0	88	6	34
2019	Communications or public affairs	63	28	9	0	0	0	91	0	11
2019	Administration and operations	84	11	5	0	0	0	95	0	19
2017	Compliance, inspection and enforcement	66	11	6	17	0	0	77	17	32
2017	Communications or public affairs	66	13	7	14	0	0	79	14	15
2017	Administration and operations	80	12	4	0	4	0	92	4	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	62	16	13	5	3	0	78	8	37
2020	Communications or public affairs	80	10	10	0	0	0	90	0	20
2020	Administration and operations	71	17	8	0	0	4	91	0	24
2020	Policy	70	0	30	0	0	0	70	0	10
2020	None of the above	40	40	10	10	0	0	80	10	10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	70	8	14	5	0	3	81	6	37
2020	Communications or public affairs	90	10	0	0	0	0	100	0	20
2020	Administration and operations	79	17	0	0	0	4	100	0	24
2020	Policy	70	10	0	0	0	20	100	0	10
2020	None of the above	70	10	0	0	10	10	100	0	10
2019	Compliance, inspection and enforcement	88	6	0	3	0	3	97	3	34
2019	Communications or public affairs	82	9	0	0	0	9	100	0	11
2019	Administration and operations	69	16	0	0	0	15	100	0	19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	76	14	8	3	0	0	89	3	37
2020	Communications or public affairs	95	0	5	0	0	0	95	0	20
2020	Administration and operations	87	0	9	0	0	4	91	0	23
2020	Policy	100	0	0	0	0	0	100	0	10
2020	None of the above	80	20	0	0	0	0	100	0	10
2019	Compliance, inspection and enforcement	94	0	3	0	3	0	94	3	35
2019	Communications or public affairs	91	0	0	0	9	0	91	9	11
2019	Administration and operations	79	11	5	5	0	0	89	5	19
2017	Compliance, inspection and enforcement	50	22	11	8	3	6	77	12	32
2017	Communications or public affairs	40	33	13	14	0	0	73	14	15
2017	Administration and operations	51	44	4	0	0	0	96	0	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	68	13	19	0	0	0	81	0	37
2020	Communications or public affairs	75	25	0	0	0	0	100	0	20
2020	Administration and operations	71	17	4	4	0	4	91	4	24
2020	Policy	80	10	10	0	0	0	90	0	10
2020	None of the above	60	40	0	0	0	0	100	0	10
2019	Compliance, inspection and enforcement	65	20	12	3	0	0	85	3	35
2019	Communications or public affairs	72	18	0	0	9	0	91	9	11
2019	Administration and operations	47	37	11	0	5	0	84	5	19
2017	Compliance, inspection and enforcement	49	19	18	8	0	6	73	9	32
2017	Communications or public affairs	66	14	14	6	0	0	80	6	15
2017	Administration and operations	71	20	8	0	0	0	92	0	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	68	8	16	3	5	0	76	8	37
2020	Communications or public affairs	89	11	0	0	0	0	100	0	19
2020	Administration and operations	71	25	0	0	0	4	100	0	24
2020	Policy	80	0	10	0	10	0	80	10	10
2020	None of the above	40	20	30	0	0	10	66	0	10
2019	Compliance, inspection and enforcement	80	9	9	0	3	0	88	3	35
2019	Communications or public affairs	72	9	9	0	9	0	82	9	11
2019	Administration and operations	68	21	11	0	0	0	89	0	19
2017	Compliance, inspection and enforcement	50	11	0	6	0	33	92	8	31
2017	Communications or public affairs	68	6	13	0	0	13	85	0	15
2017	Administration and operations	41	16	4	0	4	35	87	6	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	76	13	5	0	0	5	94	0	37
2020	Communications or public affairs	80	5	5	0	0	10	94	0	20
2020	Administration and operations	58	8	4	4	0	25	89	6	24
2020	Policy	60	10	10	0	0	20	88	0	10
2020	None of the above	40	30	0	0	10	20	87	13	10
2019	Compliance, inspection and enforcement	74	6	6	6	0	9	87	6	35
2019	Communications or public affairs	46	8	9	9	0	28	75	13	11
2019	Administration and operations	64	11	10	0	0	16	88	0	19
2017	Compliance, inspection and enforcement	59	23	9	7	0	3	84	7	31
2017	Communications or public affairs	81	19	0	0	0	0	100	0	15
2017	Administration and operations	88	8	0	0	0	4	100	0	23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	27	11	5	3	0	81	8	37
2020	Communications or public affairs	95	5	0	0	0	0	100	0	20
2020	Administration and operations	65	22	9	0	0	4	91	0	23
2020	Policy	80	20	0	0	0	0	100	0	10
2020	None of the above	70	30	0	0	0	0	100	0	10
2019	Compliance, inspection and enforcement	63	17	20	0	0	0	80	0	35
2019	Communications or public affairs	64	26	0	0	0	9	100	0	11
2019	Administration and operations	74	26	0	0	0	0	100	0	19
2017	Compliance, inspection and enforcement	73	18	3	0	0	6	97	0	31
2017	Communications or public affairs	74	13	0	13	0	0	87	13	15
2017	Administration and operations	88	4	4	4	0	0	92	4	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	76	14	5	0	5	0	0	89	5	37
2020	Communications or public affairs	80	10	0	5	5	0	0	90	10	20
2020	Administration and operations	74	9	4	0	4	0	9	90	5	23
2020	Policy	60	20	0	20	0	0	0	80	20	10
2020	None of the above	70	20	0	0	0	0	10	100	0	10
2019	Compliance, inspection and enforcement	88	0	3	6	0	0	3	91	6	35
2019	Communications or public affairs	82	0	0	0	0	9	9	100	0	11
2019	Administration and operations	89	5	0	5	0	0	0	95	5	19
2017	Compliance, inspection and enforcement	45	47	3	6	0	0	0	92	6	31
2017	Communications or public affairs	26	34	33	7	0	0	0	60	7	15
2017	Administration and operations	53	35	12	0	0	0	0	88	0	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	58	19	6	6	8	3	0	80	14	36
2020	Communications or public affairs	45	40	5	10	0	0	0	85	10	20
2020	Administration and operations	35	35	22	4	0	0	4	73	5	23
2020	Policy	40	20	30	10	0	0	0	60	10	10
2019	Compliance, inspection and enforcement	51	26	17	0	3	0	3	79	3	35
2019	Communications or public affairs	63	37	0	0	0	0	0	100	0	11
2019	Administration and operations	37	37	10	5	5	0	5	78	11	19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	35	24	32	3	5	0	60	8	37
2020	Communications or public affairs	20	55	15	10	0	0	75	10	20
2020	Administration and operations	17	67	12	0	0	4	87	0	24
2020	Policy	10	50	20	20	0	0	60	20	10
2020	None of the above	20	50	20	10	0	0	70	10	10

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	19	16	27	8	0	49	35	37
2020	Communications or public affairs	20	45	30	5	0	0	65	5	20
2020	Administration and operations	21	50	29	0	0	0	71	0	24
2020	Policy	0	10	40	40	10	0	10	50	10
2020	None of the above	0	40	50	10	0	0	40	10	10
2019	Compliance, inspection and enforcement	8	37	37	12	6	0	45	17	35
2019	Communications or public affairs	28	18	36	9	9	0	46	18	11
2019	Administration and operations	37	21	15	16	11	0	58	26	19
2017	Compliance, inspection and enforcement	3	27	51	14	5	0	30	19	32
2017	Communications or public affairs	14	46	33	7	0	0	60	7	15
2017	Administration and operations	32	31	25	8	0	4	66	9	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	16	24	16	30	14	0	43	40	37
2020	Communications or public affairs	5	10	35	30	20	0	50	15	20
2020	Administration and operations	4	8	54	17	17	0	33	12	24
2020	Policy	20	40	20	0	20	0	20	60	10
2020	None of the above	0	30	40	30	0	0	30	30	10
2019	Compliance, inspection and enforcement	9	20	35	23	14	0	37	29	35
2019	Communications or public affairs	0	18	28	36	18	0	54	18	11
2019	Administration and operations	16	11	36	26	11	0	37	26	19
2017	Compliance, inspection and enforcement	8	15	39	17	21	0	38	23	32
2017	Communications or public affairs	7	14	20	45	14	0	59	21	15
2017	Administration and operations	0	12	29	20	34	4	57	13	23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	41	27	16	8	8	0	0	68	16	37
2020	Communications or public affairs	40	45	15	0	0	0	0	85	0	20
2020	Administration and operations	58	33	4	0	0	0	4	96	0	24
2020	Policy	20	30	10	20	20	0	0	50	40	10
2020	None of the above	30	50	20	0	0	0	0	80	0	10
2019	Compliance, inspection and enforcement	26	40	9	20	0	5	0	69	22	35
2019	Communications or public affairs	9	82	0	9	0	0	0	91	9	11
2019	Administration and operations	37	42	5	16	0	0	0	79	16	19
2017	Compliance, inspection and enforcement	43	43	6	6	3	0	0	86	8	32
2017	Communications or public affairs	53	47	0	0	0	0	0	100	0	15
2017	Administration and operations	75	25	0	0	0	0	0	100	0	23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	30	22	32	8	8	0	51	16	37
2020	Communications or public affairs	40	35	15	10	0	0	75	10	20
2020	Administration and operations	52	35	4	4	0	4	91	5	23
2020	Policy	30	0	10	40	20	0	30	60	10
2020	None of the above	20	30	30	20	0	0	50	20	10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	32	27	14	22	3	3	0	61	25	37
2020	Communications or public affairs	55	35	5	5	0	0	0	90	5	20
2020	Administration and operations	54	37	0	0	4	0	4	96	4	24
2020	Policy	60	30	0	0	10	0	0	90	10	10
2020	None of the above	20	50	20	0	0	0	10	78	0	10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	49	24	11	8	3	3	3	77	11	37
2020	Communications or public affairs	70	20	10	0	0	0	0	90	0	20
2020	Administration and operations	63	29	0	4	0	0	4	96	4	24
2020	Policy	50	40	0	0	10	0	0	90	10	10
2020	None of the above	20	60	10	0	0	0	10	89	0	10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	32	41	11	11	5	0	73	16	37
2020	Communications or public affairs	50	40	10	0	0	0	90	0	20
2020	Administration and operations	50	37	4	4	0	4	91	4	24
2020	Policy	20	40	0	20	20	0	60	40	10
2020	None of the above	10	30	50	10	0	0	40	10	10
2019	Compliance, inspection and enforcement	42	35	9	15	0	0	77	15	35
2019	Communications or public affairs	36	46	9	9	0	0	82	9	11
2019	Administration and operations	26	47	16	11	0	0	74	11	19
2017	Compliance, inspection and enforcement	17	50	19	3	11	0	67	14	32
2017	Communications or public affairs	6	74	13	7	0	0	80	7	15
2017	Administration and operations	59	37	4	0	0	0	96	0	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	35	11	8	3	78	11	37
2020	Communications or public affairs	30	70	0	0	0	100	0	20
2020	Administration and operations	58	33	8	0	0	92	0	24
2020	Policy	40	30	0	30	0	70	30	10
2020	None of the above	20	60	20	0	0	80	0	10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	35	43	11	5	5	78	11	37
2020	Communications or public affairs	30	65	5	0	0	95	0	20
2020	Administration and operations	46	37	8	8	0	83	8	24
2020	Policy	40	20	0	20	20	60	40	10
2020	None of the above	10	50	30	10	0	60	10	10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	41	30	14	8	5	3	72	14	37
2020	Communications or public affairs	40	60	0	0	0	0	100	0	20
2020	Administration and operations	52	35	13	0	0	0	87	0	23
2020	Policy	60	10	20	0	0	10	78	0	10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	46	35	11	5	3	83	6	37
2020	Communications or public affairs	60	35	5	0	0	95	0	20
2020	Administration and operations	58	33	8	0	0	92	0	24
2020	Policy	50	30	0	10	10	89	11	10
2020	None of the above	10	70	10	0	10	89	0	10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	92	8	0	100	37
2020	Communications or public affairs	95	5	0	100	20
2020	Administration and operations	92	4	4	96	24
2020	Policy	100	0	0	100	10
2020	None of the above	80	20	0	100	10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	46	38	0	11	5	0	0	84	16	37
2020	Communications or public affairs	55	35	5	0	0	5	0	95	0	20
2020	Administration and operations	71	25	0	0	0	0	4	100	0	24
2020	Policy	40	40	10	10	0	0	0	80	10	10
2020	None of the above	20	70	10	0	0	0	0	90	0	10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	49	30	5	11	3	3	0	81	14	37
2020	Communications or public affairs	60	40	0	0	0	0	0	100	0	20
2020	Administration and operations	58	37	0	4	0	0	0	96	4	24
2020	Policy	60	40	0	0	0	0	0	100	0	10
2020	None of the above	40	50	0	0	0	0	10	100	0	10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	54	30	8	5	0	3	86	6	37
2020	Communications or public affairs	70	30	0	0	0	0	100	0	20
2020	Administration and operations	79	12	8	0	0	0	92	0	24
2020	Policy	50	20	0	10	20	0	70	30	10
2020	None of the above	40	60	0	0	0	0	100	0	10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	11	39	22	22	6	0	0	50	28	18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	100	0	18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	6	22	17	44	11	0	0	28	56	18

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	11	89	37
2020	Communications or public affairs	5	95	20
2020	Administration and operations	0	100	23
2020	Policy	0	100	10
2020	None of the above	0	100	10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Compliance, inspection and enforcement	16	84	37
2020	Communications or public affairs	15	85	20
2020	Administration and operations	26	74	23
2020	Policy	10	90	10
2020	None of the above	10	90	10
2019	Compliance, inspection and enforcement	17	83	35
2019	Communications or public affairs	0	100	11
2019	Administration and operations	11	89	19
2017	Compliance, inspection and enforcement	17	83	32
2014	Compliance, inspection and enforcement	30	70	27
2014	Communications or public affairs	22	78	22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	43	27	8	11	3	3	5	77	15	37
2020	Communications or public affairs	60	40	0	0	0	0	0	100	0	20
2020	Administration and operations	71	21	0	0	4	0	4	96	4	24
2020	Policy	40	50	0	10	0	0	0	90	10	10
2020	None of the above	30	60	0	0	0	0	10	100	0	10

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	24	59	16	71	29	37
2020	Communications or public affairs	15	70	15	82	18	20
2020	Administration and operations	12	79	8	86	14	24
2020	Policy	10	80	10	89	11	10
2020	None of the above	0	80	20	100	0	10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Compliance, inspection and enforcement	52	19	11	3	8	0	8	77	12	37
2020	Communications or public affairs	47	16	11	16	5	0	5	67	22	19
2020	Administration and operations	54	12	8	0	4	4	17	84	5	24
2020	Policy	70	10	0	0	0	0	20	100	0	10
2020	None of the above	60	10	20	0	0	0	10	78	0	10
2019	Compliance, inspection and enforcement	56	15	12	3	6	0	8	78	10	34
2019	Communications or public affairs	28	36	18	0	18	0	0	63	18	11
2019	Administration and operations	36	26	5	16	5	0	11	70	24	19

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making