2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	39	3	4	1	93	5	80
2020	AS-04	45	50	0	5	0	95	5	22
2020	AS-06	63	26	4	7	0	89	7	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	86	14	0	0	100	0	80
2020	AS-04	86	14	0	0	100	0	22
2020	AS-06	89	11	0	0	100	0	27
2017	AS	80	16	1	3	96	3	74
2017	AS-04	75	20	0	5	95	5	20
2017	AS-06	78	18	0	4	96	4	23
2014	AS	87	9	0	4	96	4	79
2014	AS-01	70	20	0	10	90	10	10
2014	AS-02	90	10	0	0	100	0	10
2014	AS-04	88	12	0	0	100	0	17
2014	AS-06	87	4	0	9	91	9	23
2014	AS-07	90	10	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	28	6	6	3	1	85	9	80
2020	AS-04	50	18	14	14	0	5	71	14	22
2020	AS-06	52	33	7	4	4	0	85	7	27
2019	AS	57	29	6	3	4	1	87	7	72
2019	AS-04	61	28	0	6	6	0	89	11	18
2019	AS-06	60	25	10	5	0	0	85	5	20
2017	AS	55	33	3	7	3	0	88	9	74
2017	AS-04	60	30	5	5	0	0	90	5	20
2017	AS-06	52	26	4	9	9	0	78	17	23
2014	AS	42	30	9	15	4	0	72	19	79
2014	AS-01	50	10	0	30	10	0	60	40	10
2014	AS-02	50	30	10	10	0	0	80	10	10
2014	AS-04	35	24	29	6	6	0	59	12	17
2014	AS-06	35	43	4	13	4	0	78	17	23
2014	AS-07	60	40	0	0	0	0	100	0	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	41	8	8	1	1	84	9	80
2020	AS-04	36	50	9	5	0	0	86	5	22
2020	AS-06	41	37	7	15	0	0	78	15	27
2019	AS	38	40	10	7	6	0	78	13	72
2019	AS-04	44	44	0	6	6	0	89	11	18
2019	AS-06	40	20	20	15	5	0	60	20	20
2017	AS	35	42	10	12	1	0	77	13	74
2017	AS-04	30	50	0	20	0	0	80	20	20
2017	AS-06	26	39	22	9	4	0	65	13	23
2014	AS	39	38	15	5	3	0	77	8	79
2014	AS-01	40	10	50	0	0	0	50	0	10
2014	AS-02	10	40	30	10	10	0	50	20	10
2014	AS-04	29	47	18	0	6	0	76	6	17
2014	AS-06	43	43	0	13	0	0	87	13	23
2014	AS-07	70	30	0	0	0	0	100	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	36	9	9	0	1	82	9	80
2020	AS-04	45	32	14	9	0	0	77	9	22
2020	AS-06	41	37	11	7	0	4	81	8	27
2019	AS	64	25	6	3	3	0	89	6	72
2019	AS-04	72	17	0	6	6	0	89	11	18
2019	AS-06	65	20	10	5	0	0	85	5	20
2017	AS	52	39	3	4	3	0	91	7	74
2017	AS-04	50	45	5	0	0	0	95	0	20
2017	AS-06	44	39	0	9	9	0	83	17	23
2014	AS	46	35	5	9	4	1	82	13	79
2014	AS-01	50	30	10	10	0	0	80	10	10
2014	AS-02	30	40	10	20	0	0	70	20	10
2014	AS-04	35	47	6	12	0	0	82	12	17
2014	AS-06	61	17	4	4	13	0	78	17	23
2014	AS-07	60	30	0	10	0	0	90	10	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	29	3	9	3	3	86	12	80
2020	AS-04	64	18	5	9	0	5	86	10	22
2020	AS-06	33	48	0	11	7	0	81	19	27
2019	AS	63	19	10	4	3	1	83	7	72
2019	AS-04	83	11	0	0	6	0	94	6	18
2019	AS-06	60	10	20	10	0	0	70	10	20
2017	AS	50	39	4	3	3	1	90	5	74
2017	AS-04	45	50	5	0	0	0	95	0	20
2017	AS-06	39	48	0	4	9	0	87	13	23
2014	AS	43	43	3	8	3	1	87	10	79
2014	AS-01	40	20	0	30	0	10	67	33	10
2014	AS-02	20	60	10	0	10	0	80	10	10
2014	AS-04	41	53	0	0	6	0	94	6	17
2014	AS-06	52	39	0	9	0	0	91	9	23
2014	AS-07	50	30	10	10	0	0	80	10	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	31	18	6	4	73	10	80
2020	AS-04	50	23	18	0	9	73	9	22
2020	AS-06	30	37	19	15	0	67	15	27
2019	AS	47	31	11	8	3	78	11	72
2019	AS-04	67	17	6	6	6	83	11	18
2019	AS-06	35	45	5	10	5	80	15	20
2017	AS	33	53	7	5	3	85	8	74
2017	AS-04	25	60	5	10	0	85	10	20
2017	AS-06	39	43	9	4	4	83	9	23
2014	AS	23	47	15	9	6	70	15	79
2014	AS-01	10	40	20	20	10	50	30	10
2014	AS-02	20	30	40	0	10	50	10	10
2014	AS-04	29	41	12	12	6	71	18	17
2014	AS-06	22	57	9	9	4	78	13	23
2014	AS-07	50	50	0	0	0	100	0	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	44	13	8	3	0	78	10	80
2020	AS-04	41	41	14	0	5	0	82	5	22
2020	AS-06	22	41	19	15	4	0	63	19	27
2019	AS	36	39	14	7	4	0	75	11	72
2019	AS-04	39	33	17	6	6	0	72	11	18
2019	AS-06	30	45	20	0	5	0	75	5	20
2017	AS	41	34	8	13	4	0	74	17	74
2017	AS-04	50	25	5	20	0	0	75	20	20
2017	AS-06	31	30	13	17	9	0	61	26	23
2014	AS	33	39	14	6	6	1	73	13	79
2014	AS-01	50	10	10	20	10	0	60	30	10
2014	AS-02	30	40	10	10	10	0	70	20	10
2014	AS-04	29	47	18	0	6	0	76	6	17
2014	AS-06	30	52	4	9	4	0	83	13	23
2014	AS-07	50	30	20	0	0	0	80	0	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	35	10	8	1	81	9	80
2020	AS-04	50	23	18	9	0	73	9	22
2020	AS-06	37	41	7	15	0	78	15	27
2019	AS	39	51	3	4	3	90	7	72
2019	AS-04	44	44	0	11	0	89	11	18
2019	AS-06	30	55	5	5	5	85	10	20
2017	AS	31	52	8	8	1	83	9	74
2017	AS-04	35	50	5	10	0	85	10	20
2017	AS-06	26	43	17	9	4	70	13	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	43	3	6	0	0	91	6	80
2020	AS-04	50	41	5	5	0	0	91	5	22
2020	AS-06	44	41	4	11	0	0	85	11	27
2019	AS	52	37	6	4	1	0	89	6	71
2019	AS-04	59	29	0	12	0	0	88	12	17
2019	AS-06	55	40	5	0	0	0	95	0	20
2017	AS	39	46	8	5	1	0	85	7	74
2017	AS-04	40	35	15	10	0	0	75	10	20
2017	AS-06	35	52	0	9	4	0	87	13	23
2014	AS	47	37	9	4	1	1	86	5	78
2014	AS-01	50	30	10	0	10	0	80	10	10
2014	AS-02	40	20	30	0	0	10	67	0	10
2014	AS-04	47	35	12	6	0	0	82	6	17
2014	AS-06	55	36	0	9	0	0	91	9	22
2014	AS-07	80	20	0	0	0	0	100	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	42	10	9	5	76	14	79
2020	AS-04	41	27	14	9	9	68	18	22
2020	AS-06	30	41	7	15	7	70	22	27
2019	AS	35	43	10	11	1	78	13	72
2019	AS-04	33	39	6	17	6	72	22	18
2019	AS-06	25	55	10	10	0	80	10	20
2017	AS	37	38	12	7	7	74	13	74
2017	AS-04	30	45	15	5	5	75	10	20
2017	AS-06	35	26	13	13	13	61	26	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	43	13	4	0	84	4	80
2020	AS-04	32	55	14	0	0	86	0	22
2020	AS-06	30	48	15	7	0	78	7	27
2019	AS	50	33	11	4	1	83	6	72
2019	AS-04	56	28	6	11	0	83	11	18
2019	AS-06	35	50	10	5	0	85	5	20
2017	AS	49	38	11	0	3	87	3	74
2017	AS-04	45	50	5	0	0	95	0	20
2017	AS-06	52	35	9	0	4	87	4	23
2014	AS	46	39	13	3	0	85	3	79
2014	AS-01	40	40	10	10	0	80	10	10
2014	AS-02	20	50	30	0	0	70	0	10
2014	AS-04	29	53	18	0	0	82	0	17
2014	AS-06	48	39	13	0	0	87	0	23
2014	AS-07	80	20	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	44	13	9	5	74	14	80
2020	AS-04	32	36	14	14	5	68	18	22
2020	AS-06	30	37	15	7	11	67	19	27
2019	AS	31	41	8	15	4	72	20	71
2019	AS-04	47	29	12	6	6	76	12	17
2019	AS-06	25	45	5	20	5	70	25	20
2017	AS	33	44	13	8	1	77	9	74
2017	AS-04	40	40	10	10	0	80	10	20
2017	AS-06	26	35	22	13	4	61	17	23
2014	AS	25	48	9	15	3	73	18	79
2014	AS-01	30	20	0	30	20	50	50	10
2014	AS-02	10	50	10	30	0	60	30	10
2014	AS-04	24	53	12	12	0	76	12	17
2014	AS-06	30	48	13	9	0	78	9	23
2014	AS-07	40	60	0	0	0	100	0	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	33	14	10	4	73	14	80
2020	AS-04	50	18	18	14	0	68	14	22
2020	AS-06	37	33	15	7	7	70	15	27
2019	AS	42	36	10	8	4	78	13	72
2019	AS-04	56	11	17	11	6	67	17	18
2019	AS-06	35	45	0	15	5	80	20	20
2017	AS	38	40	12	5	4	79	9	74
2017	AS-04	35	40	10	5	10	75	15	20
2017	AS-06	35	39	17	4	4	74	9	23
2014	AS	30	43	14	10	3	73	13	79
2014	AS-01	30	20	10	30	10	50	40	10
2014	AS-02	20	40	20	10	10	60	20	10
2014	AS-04	35	47	6	12	0	82	12	17
2014	AS-06	30	48	13	9	0	78	9	23
2014	AS-07	50	40	10	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	44	13	4	1	0	83	5	80
2020	AS-04	41	36	23	0	0	0	77	0	22
2020	AS-06	33	41	15	7	4	0	74	11	27
2019	AS	42	41	13	4	0	0	83	4	71
2019	AS-04	44	44	11	0	0	0	89	0	18
2019	AS-06	35	50	5	10	0	0	85	10	20
2017	AS	34	53	7	4	1	1	88	5	74
2017	AS-04	30	60	5	5	0	0	90	5	20
2017	AS-06	35	43	4	9	4	4	82	14	23
2014	AS	39	32	16	9	4	0	71	13	79
2014	AS-01	40	10	10	20	20	0	50	40	10
2014	AS-02	20	40	20	20	0	0	60	20	10
2014	AS-04	41	29	24	0	6	0	71	6	17
2014	AS-06	43	22	22	13	0	0	65	13	23
2014	AS-07	70	30	0	0	0	0	100	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	34	14	6	4	76	10	80
2020	AS-04	41	41	5	9	5	82	14	22
2020	AS-06	41	30	15	11	4	70	15	27
2019	AS	39	42	14	3	3	81	6	72
2019	AS-04	44	28	11	6	11	72	17	18
2019	AS-06	35	50	15	0	0	85	0	20
2017	AS	42	38	8	8	4	80	12	73
2017	AS-04	35	35	10	15	5	70	20	20
2017	AS-06	46	36	9	5	5	82	9	22
2014	AS	27	47	15	8	4	73	11	79
2014	AS-01	30	40	10	10	10	70	20	10
2014	AS-02	20	20	40	20	0	40	20	10
2014	AS-04	35	41	18	6	0	76	6	17
2014	AS-06	17	70	4	4	4	87	9	23
2014	AS-07	60	40	0	0	0	100	0	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	29	14	10	3	73	13	79
2020	AS-04	45	32	9	14	0	77	14	22
2020	AS-06	26	33	22	15	4	59	19	27
2019	AS	46	36	10	8	0	82	8	72
2019	AS-04	44	44	11	0	0	89	0	18
2019	AS-06	35	35	15	15	0	70	15	20
2017	AS	32	33	19	11	6	65	16	74
2017	AS-04	25	40	20	10	5	65	15	20
2017	AS-06	22	30	26	17	4	52	22	23
2014	AS	37	35	20	5	3	72	8	79
2014	AS-01	70	10	20	0	0	80	0	10
2014	AS-02	50	30	20	0	0	80	0	10
2014	AS-04	29	41	24	6	0	71	6	17
2014	AS-06	22	43	22	4	9	65	13	23
2014	AS-07	0	50	30	20	0	50	20	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	4	28	34	24	9	0	1	33	32	79
2020	AS-04	0	38	14	38	10	0	0	48	38	21
2020	AS-06	11	37	41	7	4	0	0	11	48	27
2019	AS	8	21	35	21	13	0	1	34	30	71
2019	AS-04	6	39	17	11	22	0	6	35	47	18
2019	AS-06	10	15	50	20	5	0	0	25	25	20
2017	AS	3	25	30	30	9	0	3	41	29	74
2017	AS-04	0	30	35	20	15	0	0	35	30	20
2017	AS-06	4	26	39	22	9	0	0	31	30	23
2014	AS	4	20	34	25	13	3	1	39	25	79
2014	AS-01	0	20	20	30	20	10	0	56	22	10
2014	AS-02	0	10	70	20	0	0	0	20	10	10
2014	AS-04	0	24	41	12	12	6	6	27	27	17
2014	AS-06	9	22	22	35	13	0	0	48	30	23
2014	AS-07	10	20	40	30	0	0	0	30	30	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	10	22	23	22	23	0	1	45	32	79
2020	AS-04	5	38	14	14	29	0	0	43	43	21
2020	AS-06	22	11	37	19	11	0	0	30	33	27
2019	AS	6	31	22	28	13	0	1	41	37	72
2019	AS-04	6	22	28	22	17	0	6	41	29	18
2019	AS-06	5	35	30	15	15	0	0	30	40	20
2017	AS	8	24	29	20	13	3	3	36	34	74
2017	AS-04	10	40	15	10	20	5	0	32	52	20
2017	AS-06	9	30	26	18	17	0	0	35	39	23
2014	AS	4	13	29	30	18	3	4	51	18	79
2014	AS-01	10	20	20	30	20	0	0	50	30	10
2014	AS-02	0	20	40	20	10	10	0	33	22	10
2014	AS-04	0	12	35	18	18	6	12	43	14	17
2014	AS-06	4	9	35	30	22	0	0	52	13	23
2014	AS-07	10	10	20	50	10	0	0	60	20	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	16	24	34	16	9	0	0	25	41	79
2020	AS-04	19	38	14	14	14	0	0	29	57	21
2020	AS-06	15	22	44	19	0	0	0	19	37	27
2019	AS	20	25	35	15	3	1	0	19	46	71
2019	AS-04	39	6	33	22	0	0	0	22	44	18
2019	AS-06	10	45	30	10	5	0	0	15	55	20
2017	AS	23	20	29	14	10	1	3	25	45	73
2017	AS-04	31	42	10	0	10	5	0	11	78	19
2017	AS-06	35	9	26	22	9	0	0	31	43	23
2014	AS	18	27	25	20	8	3	0	29	45	79
2014	AS-01	0	40	20	10	20	10	0	33	44	10
2014	AS-02	10	10	20	50	0	10	0	56	22	10
2014	AS-04	29	24	35	12	0	0	0	12	53	17
2014	AS-06	22	43	17	9	9	0	0	17	65	23
2014	AS-07	10	20	30	40	0	0	0	40	30	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	5	9	32	39	14	1	54	14	79
2020	AS-04	9	9	32	32	18	0	50	18	22
2020	AS-06	8	8	42	38	4	0	42	15	26
2019	AS	6	10	31	35	17	3	53	16	72
2019	AS-04	6	11	22	22	28	11	56	19	18
2019	AS-06	10	10	30	35	15	0	50	20	20
2017	AS	4	20	27	34	11	4	46	26	74
2017	AS-04	5	30	25	20	15	5	37	37	20
2017	AS-06	4	26	39	26	4	0	30	30	23
2014	AS	5	19	37	26	12	1	38	25	78
2014	AS-01	0	0	40	30	30	0	60	0	10
2014	AS-02	0	20	30	50	0	0	50	20	10
2014	AS-04	6	24	47	12	6	6	19	31	17
2014	AS-06	9	27	32	23	9	0	32	36	22
2014	AS-07	0	30	30	40	0	0	40	30	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	17	17	29	15	4	4	49	33	78
2020	AS-04	14	19	5	38	10	14	0	56	39	21
2020	AS-06	23	27	19	15	12	0	4	28	52	26
2019	AS	13	25	24	17	18	0	3	36	39	71
2019	AS-04	6	35	18	12	29	0	0	41	41	17
2019	AS-06	15	35	30	5	10	0	5	16	53	20
2017	AS	16	20	20	22	12	2	8	37	40	74
2017	AS-04	20	15	35	15	10	0	5	26	37	20
2017	AS-06	26	26	13	22	9	0	4	32	54	23
2014	AS	6	25	32	19	11	0	6	32	34	79
2014	AS-01	0	20	30	30	20	0	0	50	20	10
2014	AS-02	10	20	40	30	0	0	0	30	30	10
2014	AS-04	12	29	35	6	6	0	12	13	47	17
2014	AS-06	4	39	9	26	13	0	9	43	48	23
2014	AS-07	10	20	50	10	0	0	10	11	33	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	23	28	6	13	3	1	20	51	78
2020	AS-04	40	25	10	0	15	10	0	17	72	20
2020	AS-06	26	26	30	11	4	0	4	15	54	27
2019	AS	28	25	26	13	6	1	1	19	54	72
2019	AS-04	28	28	28	11	6	0	0	17	56	18
2019	AS-06	40	15	35	5	0	0	5	5	58	20
2017	AS	20	33	20	12	7	3	5	20	58	74
2017	AS-04	30	30	20	5	5	5	5	11	66	20
2017	AS-06	22	26	26	13	9	4	0	23	50	23
2014	AS	8	25	33	18	10	1	5	30	35	79
2014	AS-01	10	10	30	30	20	0	0	50	20	10
2014	AS-02	10	50	20	10	0	10	0	11	67	10
2014	AS-04	12	24	35	18	0	0	12	20	40	17
2014	AS-06	0	26	39	13	13	0	9	29	29	23
2014	AS-07	10	10	50	30	0	0	0	30	20	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	13	22	42	14	9	0	1	23	35	79
2020	AS-04	10	38	38	10	5	0	0	14	48	21
2020	AS-06	22	15	52	7	4	0	0	11	37	27
2019	AS	14	33	31	15	6	1	0	21	48	72
2019	AS-04	11	44	28	11	6	0	0	17	56	18
2019	AS-06	20	20	45	10	5	0	0	15	40	20
2017	AS	24	12	37	15	8	0	4	24	38	74
2017	AS-04	25	30	35	0	5	0	5	5	58	20
2017	AS-06	39	4	26	22	9	0	0	31	43	23
2014	AS	11	25	37	18	5	3	1	24	38	79
2014	AS-01	0	30	50	10	10	0	0	20	30	10
2014	AS-02	10	0	70	0	0	20	0	0	13	10
2014	AS-04	24	12	41	24	0	0	0	24	35	17
2014	AS-06	13	39	30	9	4	0	4	14	55	23
2014	AS-07	0	30	20	50	0	0	0	50	30	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	1	6	19	41	30	1	1	73	8	79
2020	AS-04	0	14	19	29	38	0	0	67	14	21
2020	AS-06	4	4	22	52	19	0	0	70	7	27
2019	AS	1	14	35	29	19	0	1	49	15	72
2019	AS-04	0	17	39	33	6	0	6	41	18	18
2019	AS-06	0	5	35	35	25	0	0	60	5	20

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	23	13	14	4	10	9	63	22	80
2020	AS-04	18	27	9	18	0	18	9	63	25	22
2020	AS-06	37	7	19	15	11	4	7	50	29	27
2019	AS	29	24	7	14	7	8	11	66	26	72
2019	AS-04	33	22	11	6	6	11	11	71	14	18
2019	AS-06	15	30	10	15	10	10	10	56	31	20
2017	AS	24	39	16	4	8	4	4	69	13	74
2017	AS-04	25	30	20	5	10	5	5	61	17	20
2017	AS-06	13	43	26	0	13	4	0	59	14	23
2014	AS	28	25	14	16	9	5	3	58	27	79
2014	AS-01	50	10	0	10	20	10	0	67	33	10
2014	AS-02	10	40	30	0	20	0	0	50	20	10
2014	AS-04	29	29	18	6	12	6	0	63	19	17
2014	AS-06	17	30	9	30	4	4	4	52	38	23
2014	AS-07	50	0	20	20	0	0	10	56	22	10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	64	23	3	8	3	1	87	10	80
2020	AS-04	68	14	5	0	9	5	86	10	22
2020	AS-06	52	30	4	15	0	0	81	15	27
2019	AS	56	26	7	6	6	0	82	11	72
2019	AS-04	50	28	6	0	17	0	78	17	18
2019	AS-06	60	25	5	10	0	0	85	10	20
2017	AS	50	34	8	4	4	0	84	8	74
2017	AS-04	45	30	20	0	5	0	75	5	20
2017	AS-06	52	35	0	4	9	0	87	13	23
2014	AS	43	25	13	15	4	0	68	19	79
2014	AS-01	40	10	20	20	10	0	50	30	10
2014	AS-02	40	20	20	10	10	0	60	20	10
2014	AS-04	47	29	12	6	6	0	76	12	17
2014	AS-06	26	43	9	22	0	0	70	22	23
2014	AS-07	70	0	20	10	0	0	70	10	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	63	30	4	4	0	93	4	80
2020	AS-04	55	32	9	5	0	86	5	22
2020	AS-06	59	30	4	7	0	89	7	27
2019	AS	54	26	8	10	1	81	11	72
2019	AS-04	61	17	17	6	0	78	6	18
2019	AS-06	60	15	5	20	0	75	20	20
2017	AS	45	36	15	3	1	81	4	74
2017	AS-04	55	35	10	0	0	90	0	20
2017	AS-06	31	43	17	4	4	74	9	23
2014	AS	38	41	10	6	5	78	11	79
2014	AS-01	50	20	20	0	10	70	10	10
2014	AS-02	20	40	30	0	10	60	10	10
2014	AS-04	41	47	6	6	0	88	6	17
2014	AS-06	35	48	4	9	4	83	13	23
2014	AS-07	50	30	10	0	10	80	10	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	38	6	5	0	1	88	5	79
2020	AS-04	55	18	9	14	0	5	76	14	22
2020	AS-06	52	41	4	4	0	0	93	4	27
2019	AS	46	40	10	1	3	0	86	4	72
2019	AS-04	44	33	11	6	6	0	78	11	18
2019	AS-06	60	35	5	0	0	0	95	0	20

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	20	13	3	3	5	82	5	80
2020	AS-04	50	5	18	5	9	14	63	16	22
2020	AS-06	56	33	4	4	0	4	92	4	27

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	18	8	8	3	0	83	10	80
2020	AS-04	55	18	9	14	5	0	73	18	22
2020	AS-06	59	22	4	11	4	0	81	15	27
2019	AS	54	32	10	3	0	1	87	3	72
2019	AS-04	56	22	17	6	0	0	78	6	18
2019	AS-06	50	45	5	0	0	0	95	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	25	4	8	4	85	11	79
2020	AS-04	59	23	5	14	0	82	14	22
2020	AS-06	44	33	4	11	7	78	19	27
2019	AS	54	32	7	3	4	86	7	72
2019	AS-04	50	39	6	0	6	89	6	18
2019	AS-06	50	30	10	5	5	80	10	20
2017	AS	50	34	5	9	1	84	11	74
2017	AS-04	45	35	0	20	0	80	20	20
2017	AS-06	52	26	9	9	4	78	13	23
2014	AS	46	38	3	9	5	84	14	79
2014	AS-01	50	20	0	20	10	70	30	10
2014	AS-02	40	40	0	20	0	80	20	10
2014	AS-04	53	29	0	6	12	82	18	17
2014	AS-06	35	43	9	9	4	78	13	23
2014	AS-07	70	30	0	0	0	100	0	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	20	13	5	5	1	3	77	10	80
2020	AS-04	45	27	9	9	5	0	5	76	14	22
2020	AS-06	48	15	19	7	11	0	0	63	19	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	33	4	4	5	0	88	9	80
2020	AS-04	59	32	0	5	5	0	91	9	22
2020	AS-06	52	26	4	7	11	0	78	19	27
2019	AS	54	37	3	3	4	0	90	7	71
2019	AS-04	56	33	6	0	6	0	89	6	18
2019	AS-06	53	37	0	5	5	0	89	11	19
2017	AS	50	31	11	7	1	0	81	8	74
2017	AS-04	65	25	5	5	0	0	90	5	20
2017	AS-06	39	26	17	13	4	0	65	17	23
2014	AS	39	38	4	9	8	3	79	17	79
2014	AS-01	40	20	0	30	10	0	60	40	10
2014	AS-02	30	50	0	0	20	0	80	20	10
2014	AS-04	47	24	12	6	12	0	71	18	17
2014	AS-06	35	48	0	9	4	4	86	14	23
2014	AS-07	50	30	0	10	0	10	89	11	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	36	64	80
2020	AS-04	32	68	22
2020	AS-06	37	63	27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	61	23	3	1	4	9	96	1	80
2020	AS-04	68	18	0	5	5	5	95	5	22
2020	AS-06	52	30	4	0	4	11	96	0	27

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	30	3	8	1	0	89	9	80
2020	AS-04	59	27	0	9	5	0	86	14	22
2020	AS-06	48	33	7	11	0	0	81	11	27
2019	AS	56	36	3	3	3	0	92	6	72
2019	AS-04	50	39	6	0	6	0	89	6	18
2019	AS-06	50	45	0	5	0	0	95	5	20
2017	AS	55	29	5	8	3	0	84	11	74
2017	AS-04	50	40	0	10	0	0	90	10	20
2017	AS-06	65	9	4	13	9	0	74	22	23
2014	AS	42	34	9	9	5	1	77	14	79
2014	AS-01	50	10	10	20	10	0	60	30	10
2014	AS-02	20	60	10	10	0	0	80	10	10
2014	AS-04	53	24	6	6	12	0	76	18	17
2014	AS-06	35	30	13	13	4	4	68	18	23
2014	AS-07	70	20	10	0	0	0	90	0	10

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	34	18	6	5	5	70	12	80
2020	AS-04	27	27	32	9	0	5	57	10	22
2020	AS-06	19	41	19	7	11	4	62	19	27
2019	AS	39	35	15	4	3	4	77	7	72
2019	AS-04	44	33	11	6	6	0	78	11	18
2019	AS-06	30	30	15	10	0	15	71	12	20
2017	AS	34	38	13	9	3	3	74	12	74
2017	AS-04	40	40	5	5	5	5	84	10	20
2017	AS-06	17	39	26	13	4	0	57	17	23
2014	AS	27	42	19	6	4	3	70	10	79
2014	AS-01	30	40	10	20	0	0	70	20	10
2014	AS-02	10	40	40	0	10	0	50	10	10
2014	AS-04	24	47	24	0	0	6	75	0	17
2014	AS-06	43	22	17	9	4	4	68	14	23
2014	AS-07	20	70	0	0	10	0	90	10	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	30	22	14	4	3	60	18	79
2020	AS-04	27	27	27	9	5	5	57	14	22
2020	AS-06	8	31	35	19	8	0	38	27	26
2019	AS	31	36	15	14	4	0	67	18	72
2019	AS-04	33	44	11	0	11	0	78	11	18
2019	AS-06	20	30	20	30	0	0	50	30	20
2017	AS	30	30	21	15	4	0	60	19	74
2017	AS-04	25	40	25	5	5	0	65	10	20
2017	AS-06	26	17	17	31	9	0	43	39	23
2014	AS	22	52	14	8	5	0	73	13	79
2014	AS-01	10	60	20	10	0	0	70	10	10
2014	AS-02	10	50	30	0	10	0	60	10	10
2014	AS-04	35	53	12	0	0	0	88	0	17
2014	AS-06	22	48	13	9	9	0	70	17	23
2014	AS-07	30	60	0	0	10	0	90	10	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	31	20	20	8	1	52	28	80
2020	AS-04	18	14	45	18	5	0	32	23	22
2020	AS-06	4	30	19	33	15	0	33	48	27
2019	AS	22	36	17	19	3	3	60	23	72
2019	AS-04	33	28	22	6	6	6	65	12	18
2019	AS-06	5	35	20	40	0	0	40	40	20
2017	AS	18	34	23	18	7	1	52	25	74
2017	AS-04	25	30	15	20	5	5	58	27	20
2017	AS-06	9	22	35	22	13	0	30	35	23
2014	AS	15	43	24	13	3	3	60	16	79
2014	AS-01	10	50	20	20	0	0	60	20	10
2014	AS-02	10	20	40	10	0	20	38	13	10
2014	AS-04	18	59	24	0	0	0	76	0	17
2014	AS-06	13	43	22	13	9	0	57	22	23
2014	AS-07	30	40	10	20	0	0	70	20	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	38	16	15	5	1	63	20	80
2020	AS-04	32	23	27	18	0	0	55	18	22
2020	AS-06	7	37	15	26	15	0	44	41	27
2019	AS	18	46	18	15	3	0	64	18	72
2019	AS-04	22	50	22	0	6	0	72	6	18
2019	AS-06	10	35	20	30	5	0	45	35	20
2017	AS	26	38	16	12	7	1	65	19	74
2017	AS-04	35	35	10	15	5	0	70	20	20
2017	AS-06	17	26	22	17	13	4	46	32	23
2014	AS	22	44	19	13	3	0	66	15	79
2014	AS-01	30	20	20	30	0	0	50	30	10
2014	AS-02	10	50	20	20	0	0	60	20	10
2014	AS-04	24	41	24	12	0	0	65	12	17
2014	AS-06	26	48	13	4	9	0	74	13	23
2014	AS-07	10	60	10	20	0	0	70	20	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	81	16	1	0	1	99	0	80
2020	AS-04	86	14	0	0	0	100	0	22
2020	AS-06	67	30	4	0	0	96	0	27
2019	AS	69	22	7	1	0	92	1	72
2019	AS-04	72	17	6	6	0	89	6	18
2019	AS-06	65	30	5	0	0	95	0	20

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	35	14	11	1	0	74	13	80
2020	AS-04	27	32	27	14	0	0	59	14	22
2020	AS-06	30	37	11	19	4	0	67	22	27
2019	AS	46	43	6	4	1	0	89	6	72
2019	AS-04	50	39	0	6	6	0	89	11	18
2019	AS-06	30	50	15	5	0	0	80	5	20
2017	AS	28	45	15	8	3	1	74	11	73
2017	AS-04	26	47	10	11	5	0	73	16	19
2017	AS-06	22	48	13	9	4	4	73	14	23
2014	AS	33	53	9	5	0	0	86	5	79
2014	AS-01	50	30	10	10	0	0	80	10	10
2014	AS-02	10	70	20	0	0	0	80	0	10
2014	AS-04	41	41	18	0	0	0	82	0	17
2014	AS-06	30	61	4	4	0	0	91	4	23
2014	AS-07	40	50	0	10	0	0	90	10	10

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	24	29	16	20	4	6	57	26	79
2020	AS-04	23	23	23	18	0	14	53	21	22
2020	AS-06	11	30	19	30	11	0	41	41	27
2019	AS	19	44	24	10	1	1	65	11	72
2019	AS-04	28	39	17	11	6	0	67	17	18
2019	AS-06	10	50	25	15	0	0	60	15	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	40	15	11	1	4	0	71	13	80
2020	AS-04	36	23	36	5	0	0	0	59	5	22
2020	AS-06	15	48	7	26	0	4	0	65	27	27
2019	AS	31	35	17	13	6	0	0	65	18	72
2019	AS-04	44	22	22	0	11	0	0	67	11	18
2019	AS-06	20	35	10	30	5	0	0	55	35	20
2017	AS	38	40	8	8	3	1	1	80	11	72
2017	AS-04	37	37	5	11	5	0	5	77	17	19
2017	AS-06	27	46	14	9	5	0	0	73	14	22
2014	AS	33	39	13	8	8	0	0	72	15	79
2014	AS-01	40	30	10	0	20	0	0	70	20	10
2014	AS-02	20	50	10	10	10	0	0	70	20	10
2014	AS-04	24	53	6	12	6	0	0	76	18	17
2014	AS-06	43	22	22	9	4	0	0	65	13	23
2014	AS-07	60	40	0	0	0	0	0	100	0	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	38	18	13	1	1	68	14	80
2020	AS-04	36	36	18	5	0	5	76	5	22
2020	AS-06	19	37	22	22	0	0	56	22	27
2019	AS	31	32	21	8	6	3	64	14	72
2019	AS-04	39	33	11	6	11	0	72	17	18
2019	AS-06	15	30	20	25	10	0	45	35	20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	28	19	10	4	19	4	58	18	80
2020	AS-04	18	45	14	5	0	18	0	78	6	22
2020	AS-06	7	19	30	15	7	22	0	33	29	27
2019	AS	11	19	25	14	8	19	3	39	29	72
2019	AS-04	22	17	11	6	17	28	0	54	31	18
2019	AS-06	0	25	25	25	10	15	0	29	41	20
2017	AS	18	19	18	18	8	14	6	46	32	73
2017	AS-04	31	16	11	10	10	21	0	60	27	19
2017	AS-06	4	22	17	30	4	17	5	33	44	23
2014	AS	13	33	11	11	18	13	1	53	34	79
2014	AS-01	10	30	10	20	30	0	0	40	50	10
2014	AS-02	10	50	10	0	20	10	0	67	22	10
2014	AS-04	18	41	12	12	6	12	0	67	20	17
2014	AS-06	17	17	13	13	17	17	4	44	39	23
2014	AS-07	0	50	10	10	10	20	0	63	25	10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	34	11	14	4	3	71	18	80
2020	AS-04	41	23	14	18	0	5	67	19	22
2020	AS-06	26	37	11	15	11	0	63	26	27
2019	AS	25	42	14	15	4	0	67	19	72
2019	AS-04	22	56	11	6	6	0	78	11	18
2019	AS-06	30	30	10	25	5	0	60	30	20
2017	AS	30	38	15	15	3	0	68	18	74
2017	AS-04	30	30	20	15	5	0	60	20	20
2017	AS-06	17	39	17	22	4	0	56	26	23
2014	AS	39	35	11	8	5	1	76	13	79
2014	AS-01	40	50	10	0	0	0	90	0	10
2014	AS-02	40	20	30	0	10	0	60	10	10
2014	AS-04	47	47	0	6	0	0	94	6	17
2014	AS-06	35	30	13	9	9	4	68	18	23
2014	AS-07	60	20	10	10	0	0	80	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	13	25	15	25	16	1	5	40	44	80
2020	AS-04	23	23	9	32	9	5	0	48	43	22
2020	AS-06	4	37	15	26	19	0	0	41	44	27
2019	AS	15	32	8	21	18	1	4	50	41	72
2019	AS-04	11	33	6	22	28	0	0	44	50	18
2019	AS-06	15	30	10	20	15	5	5	50	39	20
2017	AS	20	25	12	26	13	3	1	47	41	74
2017	AS-04	30	25	15	15	5	10	0	61	23	20
2017	AS-06	13	18	9	43	17	0	0	31	61	23
2014	AS	16	20	16	23	20	1	3	38	45	79
2014	AS-01	20	0	20	20	30	0	10	22	56	10
2014	AS-02	20	20	30	10	10	10	0	44	22	10
2014	AS-04	24	29	12	24	12	0	0	53	35	17
2014	AS-06	17	26	9	26	22	0	0	43	48	23
2014	AS-07	10	20	30	20	10	0	10	33	33	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	16	11	6	0	8	81	7	80
2020	AS-04	64	23	5	5	0	5	90	5	22
2020	AS-06	52	19	15	7	0	7	76	8	27
2019	AS	64	15	11	1	3	6	84	4	72
2019	AS-04	78	6	0	6	6	6	88	12	18
2019	AS-06	50	20	20	0	0	10	78	0	20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	59	20	11	1	1	0	8	85	3	80
2020	AS-04	50	23	23	0	0	0	5	76	0	22
2020	AS-06	56	30	7	0	0	0	7	92	0	27
2019	AS	61	19	10	4	1	3	1	84	6	72
2019	AS-04	67	17	17	0	0	0	0	83	0	18
2019	AS-06	60	20	5	5	5	0	5	84	11	20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	79	6	6	1	1	1	5	91	3	80
2020	AS-04	77	9	5	5	0	0	5	90	5	22
2020	AS-06	78	7	4	0	4	4	4	92	4	27
2019	AS	75	13	1	4	3	0	4	91	7	72
2019	AS-04	83	6	0	6	6	0	0	89	11	18
2019	AS-06	70	15	0	5	0	0	10	94	6	20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	80	8	3	3	8	95	3	80
2020	AS-04	73	9	5	9	5	86	10	22
2020	AS-06	85	4	4	0	7	96	0	27
2019	AS	82	6	0	1	11	98	2	72
2019	AS-04	89	6	0	6	0	94	6	18
2019	AS-06	90	0	0	0	10	100	0	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	42	18	10	1	0	71	11	79
2020	AS-04	41	36	14	9	0	0	77	9	22
2020	AS-06	15	42	31	8	4	0	58	12	26
2019	AS	17	55	18	4	4	1	73	9	71
2019	AS-04	28	39	22	6	6	0	67	11	18
2019	AS-06	10	70	10	5	5	0	80	10	20
2017	AS	26	40	18	12	1	3	68	14	74
2017	AS-04	30	35	10	15	0	10	72	17	20
2017	AS-06	22	39	22	13	4	0	61	17	23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	45	11	6	1	1	81	8	80
2020	AS-04	32	45	14	9	0	0	77	9	22
2020	AS-06	22	48	15	7	4	4	73	12	27
2019	AS	33	49	14	3	1	0	82	4	72
2019	AS-04	33	50	11	6	0	0	83	6	18
2019	AS-06	25	55	10	5	5	0	80	10	20
2017	AS	45	38	9	7	0	1	84	7	74
2017	AS-04	55	20	10	15	0	0	75	15	20
2017	AS-06	39	39	9	9	0	4	82	9	23
2014	AS	38	43	15	3	0	1	82	3	79
2014	AS-01	40	30	30	0	0	0	70	0	10
2014	AS-02	30	40	30	0	0	0	70	0	10
2014	AS-04	47	29	18	6	0	0	76	6	17
2014	AS-06	26	65	9	0	0	0	91	0	23
2014	AS-07	60	20	10	10	0	0	80	10	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	31	16	9	3	5	0	71	12	80
2020	AS-04	32	27	23	9	0	9	0	65	10	22
2020	AS-06	26	30	22	11	7	4	0	58	19	27
2019	AS	43	35	15	6	0	1	0	79	6	72
2019	AS-04	50	39	0	11	0	0	0	89	11	18
2019	AS-06	25	40	20	10	0	5	0	68	11	20
2017	AS	44	38	11	5	0	0	1	83	6	73
2017	AS-04	52	37	10	0	0	0	0	90	0	19
2017	AS-06	39	39	17	0	0	0	4	82	0	23
2014	AS	43	37	11	5	0	4	0	83	5	79
2014	AS-01	60	20	0	20	0	0	0	80	20	10
2014	AS-02	30	40	10	0	0	20	0	88	0	10
2014	AS-04	41	41	18	0	0	0	0	82	0	17
2014	AS-06	39	39	17	4	0	0	0	78	4	23
2014	AS-07	50	30	10	10	0	0	0	80	10	10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	27	24	22	15	3	9	1	56	20	79
2020	AS-04	24	33	10	14	0	14	5	71	18	21
2020	AS-06	7	26	30	22	4	11	0	38	29	27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	35	8	5	1	4	3	85	7	80
2020	AS-04	50	23	14	5	5	0	5	76	10	22
2020	AS-06	33	41	7	11	0	7	0	80	12	27

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	35	5	1	1	93	3	80
2020	AS-04	59	32	5	5	0	91	5	22
2020	AS-06	48	37	11	0	4	85	4	27
2019	AS	58	35	4	3	0	93	3	72
2019	AS-04	67	22	6	6	0	89	6	18
2019	AS-06	45	50	5	0	0	95	0	20
2017	AS	50	40	5	1	4	89	5	74
2017	AS-04	50	40	5	0	5	90	5	20
2017	AS-06	52	31	9	0	9	83	9	23
2014	AS	52	35	6	6	0	87	6	79
2014	AS-01	60	30	10	0	0	90	0	10
2014	AS-02	40	40	0	20	0	80	20	10
2014	AS-04	59	35	0	6	0	94	6	17
2014	AS-06	43	43	4	9	0	87	9	23
2014	AS-07	80	20	0	0	0	100	0	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	34	8	6	5	0	81	11	79
2020	AS-04	43	48	5	0	5	0	90	5	21
2020	AS-06	37	30	7	15	11	0	67	26	27
2019	AS	49	31	13	7	0	0	80	7	71
2019	AS-04	50	28	11	11	0	0	78	11	18
2019	AS-06	37	32	21	11	0	0	68	11	19
2017	AS	46	27	12	7	7	1	74	14	74
2017	AS-04	50	20	5	15	10	0	70	25	20
2017	AS-06	30	35	22	4	9	0	65	13	23
2014	AS	37	38	11	6	8	0	75	14	79
2014	AS-01	50	20	10	20	0	0	70	20	10
2014	AS-02	30	40	10	0	20	0	70	20	10
2014	AS-04	35	53	6	0	6	0	88	6	17
2014	AS-06	39	26	13	13	9	0	65	22	23
2014	AS-07	50	40	10	0	0	0	90	0	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	32	6	9	4	81	13	79
2020	AS-04	43	38	5	10	5	81	14	21
2020	AS-06	41	33	4	15	7	74	22	27
2019	AS	47	36	8	6	3	83	8	72
2019	AS-04	44	33	6	11	6	78	17	18
2019	AS-06	35	35	20	10	0	70	10	20
2017	AS	41	35	11	5	8	76	13	74
2017	AS-04	45	25	10	5	15	70	20	20
2017	AS-06	26	44	13	9	9	70	17	23
2014	AS	33	40	13	10	4	73	14	79
2014	AS-01	40	30	10	20	0	70	20	10
2014	AS-02	30	30	20	10	10	60	20	10
2014	AS-04	29	53	12	0	6	82	6	17
2014	AS-06	35	30	17	17	0	65	17	23
2014	AS-07	50	40	0	10	0	90	10	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	25	11	9	9	1	3	70	18	80
2020	AS-04	50	27	0	9	14	0	0	77	23	22
2020	AS-06	37	22	15	11	15	0	0	59	26	27
2019	AS	33	36	8	10	7	6	0	74	18	72
2019	AS-04	33	33	6	11	17	0	0	67	28	18
2019	AS-06	25	50	0	20	0	5	0	79	21	20
2017	AS	31	29	17	9	11	3	0	61	21	74
2017	AS-04	45	20	5	10	20	0	0	65	30	20
2017	AS-06	13	26	39	13	4	4	0	41	18	23
2014	AS	35	15	22	18	8	3	0	52	26	79
2014	AS-01	30	30	10	20	10	0	0	60	30	10
2014	AS-02	20	20	20	10	20	10	0	44	33	10
2014	AS-04	47	12	29	6	6	0	0	59	12	17
2014	AS-06	43	17	13	22	4	0	0	61	26	23
2014	AS-07	40	0	30	30	0	0	0	40	30	10

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AS	35	35	30	80
2020	AS-04	45	23	32	22
2020	AS-06	33	33	33	27
2019	AS	36	26	38	72
2019	AS-04	33	22	44	18
2019	AS-06	25	25	50	20
2017	AS	40	32	27	74
2017	AS-04	40	45	15	20
2017	AS-06	52	22	26	23
2014	AS	41	23	37	79
2014	AS-01	50	20	30	10
2014	AS-02	40	30	30	10
2014	AS-04	29	41	29	17
2014	AS-06	35	17	48	23
2014	AS-07	50	10	40	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	AS	11	21	50	7	7	4	28
2020	AS-04	10	30	40	20	0	0	10
2019	AS	8	19	58	8	8	0	26
2017	AS	7	20	60	3	7	3	30
2017	AS-06	0	25	67	0	0	8	12
2014	AS	28	13	41	6	9999	13	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	9	91	80
2019	AS	10	90	72

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	13	9	15	3	3	53	6	52	12	80
2020	AS-04	14	9	18	0	0	50	9	56	0	22
2020	AS-06	7	7	11	4	4	67	0	44	22	27
2019	AS	6	13	19	3	4	42	14	41	16	72
2019	AS-04	6	6	11	0	6	50	22	40	20	18
2019	AS-06	5	20	15	5	0	50	5	56	11	20
2017	AS	12	18	15	8	4	35	8	52	21	74
2017	AS-04	5	10	20	10	5	40	10	30	30	20
2017	AS-06	13	26	18	4	4	35	0	60	13	23
2014	AS	11	11	19	6	4	33	15	44	19	79
2014	AS-01	10	10	20	0	10	20	30	40	20	10
2014	AS-02	10	20	20	0	10	20	20	50	17	10
2014	AS-04	12	12	12	12	0	41	12	50	25	17
2014	AS-06	4	9	22	4	4	48	9	30	20	23
2014	AS-07	30	20	30	10	0	0	10	56	11	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	29	18	8	4	11	0	68	13	80
2020	AS-04	36	23	27	0	0	14	0	68	0	22
2020	AS-06	15	26	26	11	7	15	0	48	22	27
2019	AS	25	35	15	6	1	17	1	73	8	72
2019	AS-04	28	22	17	0	6	22	6	69	8	18
2019	AS-06	5	45	10	5	0	35	0	77	8	20
2017	AS	39	30	12	5	3	7	4	78	9	74
2017	AS-04	35	30	15	5	5	5	5	72	11	20
2017	AS-06	39	26	13	0	4	17	0	79	5	23
2014	AS	25	32	20	8	3	11	1	65	12	79
2014	AS-01	20	40	10	0	10	10	10	75	12	10
2014	AS-02	20	40	0	0	10	30	0	86	14	10
2014	AS-04	24	29	24	12	0	12	0	60	13	17
2014	AS-06	26	39	17	9	0	9	0	71	10	23
2014	AS-07	50	10	30	10	0	0	0	60	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	15	8	10	3	0	63	3	64	7	80
2020	AS-04	14	5	18	0	0	64	0	50	0	22
2020	AS-06	7	4	11	0	0	78	0	50	0	27
2019	AS	6	14	21	0	0	47	13	48	0	72
2019	AS-04	6	0	17	0	0	67	11	25	0	18
2019	AS-06	5	25	15	0	0	45	10	67	0	20
2017	AS	16	14	14	3	3	37	14	61	11	73
2017	AS-04	15	20	10	0	5	40	10	70	10	20
2017	AS-06	17	13	13	0	4	48	4	63	9	23
2014	AS	11	9	18	1	4	39	18	47	12	79
2014	AS-01	10	0	30	0	0	20	40	25	0	10
2014	AS-02	10	20	20	0	20	10	20	43	29	10
2014	AS-04	12	12	6	6	6	47	12	57	29	17
2014	AS-06	9	4	9	0	0	70	9	60	0	23
2014	AS-07	30	10	40	0	0	10	10	50	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	25	19	8	3	18	0	65	12	80
2020	AS-04	27	27	23	5	0	18	0	67	6	22
2020	AS-06	15	22	30	11	4	19	0	45	18	27
2019	AS	25	32	22	1	0	19	0	71	2	72
2019	AS-04	22	39	17	0	0	22	0	79	0	18
2019	AS-06	5	40	15	0	0	40	0	75	0	20
2017	AS	38	25	14	3	1	14	5	78	5	73
2017	AS-04	40	20	20	0	0	15	5	75	0	20
2017	AS-06	35	26	17	0	4	17	0	74	5	23
2014	AS	32	28	18	1	3	16	3	73	5	79
2014	AS-01	40	10	20	0	0	20	10	71	0	10
2014	AS-02	20	20	20	0	20	10	10	50	25	10
2014	AS-04	35	29	6	6	0	24	0	85	8	17
2014	AS-06	35	39	13	0	0	13	0	85	0	23
2014	AS-07	50	20	30	0	0	0	0	70	0	10

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	23	9	8	9	3	74	17	80
2020	AS-04	64	9	5	18	5	0	73	23	22
2020	AS-06	63	11	7	4	11	4	77	15	27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	16	16	1	6	1	0	76	8	79
2020	AS-04	55	27	18	0	0	0	0	82	0	22
2020	AS-06	62	8	19	4	8	0	0	69	12	26
2019	AS	42	38	13	4	4	0	0	79	8	72
2019	AS-04	39	50	6	6	0	0	0	89	6	18
2019	AS-06	50	30	10	10	0	0	0	80	10	20
2017	AS	24	30	24	14	4	0	3	56	19	73
2017	AS-04	16	47	16	16	0	0	5	66	17	19
2017	AS-06	30	17	30	18	4	0	0	48	22	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	29	20	14	16	1	49	30	80
2020	AS-04	27	36	18	5	14	0	64	18	22
2020	AS-06	7	19	19	26	30	0	26	56	27
2019	AS	18	32	15	17	17	0	51	34	71
2019	AS-04	12	41	18	6	24	0	53	29	17
2019	AS-06	10	25	10	35	20	0	35	55	20
2017	AS	16	24	22	20	16	1	41	37	74
2017	AS-04	15	20	25	20	20	0	35	40	20
2017	AS-06	9	13	26	26	22	5	23	50	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	39	15	13	5	3	67	18	80
2020	AS-04	32	45	9	5	9	0	77	14	22
2020	AS-06	15	33	26	22	4	0	48	26	27
2019	AS	34	32	18	8	7	0	66	15	71
2019	AS-04	39	33	11	0	17	0	72	17	18
2019	AS-06	26	21	26	16	11	0	47	26	19
2017	AS	20	30	23	14	10	3	52	24	73
2017	AS-04	25	10	25	25	10	5	37	37	20
2017	AS-06	9	35	39	9	9	0	44	17	23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	18	20	14	18	1	1	47	32	80
2020	AS-04	32	14	23	18	14	0	0	45	32	22
2020	AS-06	19	11	22	22	26	0	0	30	48	27
2019	AS	18	24	24	17	17	0	0	42	34	71
2019	AS-04	17	39	28	0	17	0	0	56	17	18
2019	AS-06	10	15	25	25	25	0	0	25	50	20
2017	AS	15	26	19	19	20	1	0	41	40	74
2017	AS-04	5	30	30	15	20	0	0	35	35	20
2017	AS-06	17	13	13	31	26	0	0	30	57	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	27	6	4	3	1	5	86	7	79
2020	AS-04	59	18	9	0	5	5	5	85	5	22
2020	AS-06	35	50	0	8	4	0	4	88	12	26
2019	AS	65	22	7	3	1	0	1	89	4	72
2019	AS-04	72	22	0	0	0	0	6	100	0	18
2019	AS-06	55	25	20	0	0	0	0	80	0	20
2017	AS	46	22	12	8	3	0	10	74	12	74
2017	AS-04	35	35	5	10	5	0	10	78	17	20
2017	AS-06	39	26	26	0	4	0	4	68	5	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	30	14	4	10	1	0	72	14	79
2020	AS-04	41	36	5	5	14	0	0	77	18	22
2020	AS-06	37	22	22	7	11	0	0	59	19	27
2019	AS	47	24	17	6	6	0	1	72	11	72
2019	AS-04	61	17	17	0	6	0	0	78	6	18
2019	AS-06	45	35	10	5	5	0	0	80	10	20
2017	AS	33	36	15	11	5	0	0	68	16	73
2017	AS-04	26	53	10	10	0	0	0	79	10	19
2017	AS-06	22	35	22	9	13	0	0	56	22	23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	26	18	9	8	6	64	17	80
2020	AS-04	50	14	18	0	9	9	70	10	22
2020	AS-06	26	30	19	15	11	0	56	26	27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	20	30	13	4	3	52	17	79
2020	AS-04	36	18	27	14	5	0	55	18	22
2020	AS-06	15	19	38	19	8	0	35	27	26
2019	AS	25	35	23	13	3	1	61	16	71
2019	AS-04	35	29	18	12	0	6	69	13	17
2019	AS-06	15	40	15	20	10	0	55	30	20
2017	AS	23	34	21	16	4	1	58	21	73
2017	AS-04	16	37	27	16	5	0	52	21	19
2017	AS-06	13	35	26	22	4	0	48	26	23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	23	25	11	4	3	59	15	80
2020	AS-04	45	14	27	14	0	0	59	14	22
2020	AS-06	15	30	30	19	7	0	44	26	27
2019	AS	30	30	24	10	6	1	60	16	71
2019	AS-04	24	29	35	0	6	6	56	6	17
2019	AS-06	10	30	40	10	10	0	40	20	20
2017	AS	22	34	25	11	7	1	57	18	73
2017	AS-04	21	21	32	10	16	0	42	26	19
2017	AS-06	9	39	35	13	4	0	48	17	23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	33	15	9	5	1	71	14	80
2020	AS-04	45	27	14	9	5	0	73	14	22
2020	AS-06	19	37	19	15	11	0	56	26	27
2019	AS	32	38	15	7	6	1	71	13	71
2019	AS-04	35	29	18	12	0	6	69	13	17
2019	AS-06	25	45	10	10	10	0	70	20	20
2017	AS	30	28	23	8	8	3	59	17	73
2017	AS-04	26	26	27	5	10	5	55	17	19
2017	AS-06	26	17	30	9	17	0	44	26	23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	29	13	6	4	3	77	10	80
2020	AS-04	45	41	9	0	5	0	86	5	22
2020	AS-06	33	33	15	11	7	0	67	19	27
2019	AS	45	30	10	11	3	1	76	14	71
2019	AS-04	47	18	12	18	0	6	69	19	17
2019	AS-06	45	35	10	0	10	0	80	10	20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	31	25	4	10	1	61	14	80
2020	AS-04	32	23	27	5	14	0	55	18	22
2020	AS-06	22	30	26	7	15	0	52	22	27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	29	21	9	6	0	3	63	15	80
2020	AS-04	41	41	18	0	0	0	0	82	0	22
2020	AS-06	30	19	26	15	11	0	0	48	26	27
2019	AS	34	30	25	4	7	0	0	63	11	71
2019	AS-04	29	41	24	0	6	0	0	71	6	17
2019	AS-06	35	20	35	10	0	0	0	55	10	20
2017	AS	31	28	14	12	10	1	4	62	23	73
2017	AS-04	26	27	5	16	26	0	0	53	42	19
2017	AS-06	39	17	13	13	9	4	4	62	24	23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	24	17	3	4	3	76	7	78
2020	AS-04	50	9	32	5	0	5	62	5	22
2020	AS-06	52	26	15	0	7	0	78	7	27
2019	AS	75	13	8	3	0	1	89	3	71
2019	AS-04	59	24	6	6	0	6	88	6	17
2019	AS-06	85	5	10	0	0	0	90	0	20
2017	AS	58	19	9	7	5	1	78	13	74
2017	AS-04	40	30	15	10	5	0	70	15	20
2017	AS-06	61	13	13	4	9	0	74	13	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	28	10	4	1	1	85	5	80
2020	AS-04	59	27	14	0	0	0	86	0	22
2020	AS-06	56	22	11	7	4	0	78	11	27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	70	15	5	3	1	6	92	3	80
2020	AS-04	59	18	9	9	0	5	81	10	22
2020	AS-06	67	15	7	0	4	7	92	0	27
2019	AS	83	10	0	1	0	6	99	1	71
2019	AS-04	76	12	0	6	0	6	94	6	17
2019	AS-06	95	0	0	0	0	5	100	0	20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	81	9	8	1	0	1	91	1	78
2020	AS-04	86	0	9	5	0	0	86	5	22
2020	AS-06	77	15	8	0	0	0	92	0	26
2019	AS	85	3	4	1	4	3	90	6	72
2019	AS-04	89	0	0	0	6	6	94	6	18
2019	AS-06	90	0	5	0	0	5	95	0	20
2017	AS	47	28	12	4	4	4	79	8	74
2017	AS-04	55	10	25	0	5	5	68	5	20
2017	AS-06	48	35	9	4	4	0	83	9	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	18	10	4	0	1	86	4	79
2020	AS-04	68	14	18	0	0	0	82	0	22
2020	AS-06	63	19	15	4	0	0	81	4	27
2019	AS	58	21	14	1	4	1	80	6	72
2019	AS-04	56	28	11	0	0	6	88	0	18
2019	AS-06	55	15	25	5	0	0	70	5	20
2017	AS	55	18	16	7	0	4	76	7	74
2017	AS-04	50	40	5	0	0	5	95	0	20
2017	AS-06	48	17	22	13	0	0	65	13	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	66	14	14	3	3	1	81	5	80
2020	AS-04	68	9	14	5	5	0	77	9	22
2020	AS-06	56	15	26	0	4	0	70	4	27
2019	AS	67	18	8	3	3	1	86	6	72
2019	AS-04	72	11	11	0	0	6	88	0	18
2019	AS-06	55	25	10	5	5	0	80	10	20
2017	AS	50	14	6	1	1	28	88	4	73
2017	AS-04	55	10	0	0	0	35	100	0	20
2017	AS-06	54	5	5	5	5	28	81	13	22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	65	10	9	0	0	16	90	0	80
2020	AS-04	82	0	5	0	0	14	95	0	22
2020	AS-06	52	22	11	0	0	15	87	0	27
2019	AS	64	7	7	3	1	18	86	5	72
2019	AS-04	78	0	0	0	0	22	100	0	18
2019	AS-06	45	10	10	10	0	25	73	13	20
2017	AS	75	13	6	3	0	4	91	3	72
2017	AS-04	75	5	10	5	0	5	84	5	20
2017	AS-06	73	18	5	5	0	0	91	5	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	22	8	1	1	1	90	3	79
2020	AS-04	73	14	9	0	5	0	86	5	22
2020	AS-06	56	30	11	4	0	0	85	4	27
2019	AS	69	18	11	0	0	1	89	0	72
2019	AS-04	72	11	11	0	0	6	88	0	18
2019	AS-06	50	25	25	0	0	0	75	0	20
2017	AS	75	10	3	4	3	6	90	7	73
2017	AS-04	65	20	5	5	0	5	89	6	20
2017	AS-06	82	9	0	5	5	0	91	9	22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	77	8	3	4	5	0	4	88	9	79
2020	AS-04	73	14	5	5	5	0	0	86	9	22
2020	AS-06	74	7	4	4	7	0	4	85	12	27
2019	AS	86	1	3	4	0	1	4	93	4	72
2019	AS-04	89	0	6	0	0	0	6	94	0	18
2019	AS-06	95	0	0	0	0	0	5	100	0	20
2017	AS	49	36	8	5	0	0	1	86	6	73
2017	AS-04	50	35	5	10	0	0	0	85	10	20
2017	AS-06	36	55	9	0	0	0	0	91	0	22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	29	8	4	4	3	84	8	77
2020	AS-04	67	24	0	0	10	0	90	10	21
2020	AS-06	46	31	12	8	4	0	77	12	26
2019	AS	40	36	13	1	4	6	81	6	72
2019	AS-04	56	28	6	0	6	6	88	6	18
2019	AS-06	30	35	25	5	0	5	68	5	20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	39	25	1	5	3	68	6	80
2020	AS-04	45	23	23	5	5	0	68	9	22
2020	AS-06	19	33	37	0	11	0	52	11	27

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	19	36	28	13	5	0	55	18	80
2020	AS-04	27	41	5	18	9	0	68	27	22
2020	AS-06	4	22	44	22	7	0	26	30	27
2019	AS	17	33	28	14	8	0	50	22	72
2019	AS-04	6	50	28	11	6	0	56	17	18
2019	AS-06	10	20	45	20	5	0	30	25	20
2017	AS	16	20	42	18	3	1	37	21	74
2017	AS-04	5	30	40	25	0	0	35	25	20
2017	AS-06	9	9	52	22	9	0	17	30	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	11	15	34	29	11	0	40	26	80
2020	AS-04	27	0	23	45	5	0	50	27	22
2020	AS-06	7	33	37	19	4	0	22	41	27
2019	AS	10	20	34	27	10	0	37	30	71
2019	AS-04	17	22	28	17	17	0	33	39	18
2019	AS-06	0	25	45	30	0	0	30	25	20
2017	AS	4	19	39	23	13	1	37	23	74
2017	AS-04	5	15	50	20	10	0	30	20	20
2017	AS-06	4	22	48	17	9	0	26	26	23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	30	15	6	4	0	1	75	10	80
2020	AS-04	45	32	14	9	0	0	0	77	9	22
2020	AS-06	26	26	26	11	11	0	0	52	22	27
2019	AS	35	36	7	19	1	1	0	72	21	72
2019	AS-04	44	39	6	11	0	0	0	83	11	18
2019	AS-06	20	25	5	40	5	5	0	47	47	20
2017	AS	45	42	5	7	1	0	0	87	8	74
2017	AS-04	35	45	10	5	5	0	0	80	10	20
2017	AS-06	35	52	4	9	0	0	0	87	9	23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	30	19	8	5	1	68	13	79
2020	AS-04	36	32	27	5	0	0	68	5	22
2020	AS-06	23	23	27	12	15	0	46	27	26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	33	8	10	5	1	77	15	80
2020	AS-04	55	23	9	14	0	0	77	14	22
2020	AS-06	26	37	11	15	11	0	63	26	27

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	54	28	6	6	4	3	83	10	80
2020	AS-04	64	14	14	5	0	5	81	5	22
2020	AS-06	37	37	7	7	11	0	74	19	27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	36	13	6	5	1	76	11	80
2020	AS-04	45	36	14	5	0	0	82	5	22
2020	AS-06	19	41	15	11	15	0	59	26	27
2019	AS	35	38	13	14	1	0	72	15	72
2019	AS-04	44	39	6	11	0	0	83	11	18
2019	AS-06	10	45	25	15	5	0	55	20	20
2017	AS	27	38	20	8	7	0	65	15	74
2017	AS-04	20	40	25	5	10	0	60	15	20
2017	AS-06	17	35	26	9	13	0	52	22	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	38	6	6	3	85	9	80
2020	AS-04	55	18	18	9	0	73	9	22
2020	AS-06	30	52	0	11	7	81	19	27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	36	9	9	4	79	13	80
2020	AS-04	41	32	18	9	0	73	9	22
2020	AS-06	26	44	7	11	11	70	22	27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	33	13	5	4	1	78	9	78
2020	AS-04	36	23	27	9	0	5	62	10	22
2020	AS-06	31	38	12	8	12	0	69	19	26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	33	11	3	1	1	85	4	80
2020	AS-04	55	14	23	5	0	5	71	5	22
2020	AS-06	37	44	11	4	4	0	81	7	27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	AS	86	13	1	99	80
2020	AS-04	95	5	0	100	22
2020	AS-06	78	22	0	100	27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	40	5	4	3	1	89	6	80
2020	AS-04	50	45	5	0	0	0	95	0	22
2020	AS-06	22	52	7	11	7	0	74	19	27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	36	4	8	1	88	9	80
2020	AS-04	64	27	0	9	0	91	9	22
2020	AS-06	30	48	7	11	4	78	15	27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	30	10	3	88	3	80
2020	AS-04	50	41	9	0	91	0	22
2020	AS-06	48	33	11	7	81	7	27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	29	21	18	4	57	21	28
2020	AS-06	25	13	31	25	6	38	31	16
2019	AS	27	47	13	13	0	73	13	15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	100	0	28
2020	AS-06	100	0	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	25	21	32	7	0	0	39	39	28
2020	AS-06	19	19	19	31	13	0	0	38	44	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	5	95	79
2020	AS-04	9	91	22
2020	AS-06	4	96	27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	16	84	79
2020	AS-04	18	82	22
2020	AS-06	11	89	27
2019	AS	15	85	72
2019	AS-04	28	72	18
2019	AS-06	15	85	20
2017	AS	19	81	74
2017	AS-04	25	75	20
2017	AS-06	26	74	23
2014	AS	22	78	79
2014	AS-06	30	70	23

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	33	67	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	92	8	13
2019	AS	91	9	11
2017	AS	63	37	14
2014	AS	76	24	17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	42	0	8	92	8	12
2019	AS	90	10	0	0	100	0	10
2014	AS	46	31	8	15	77	15	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	33	4	5	3	1	4	88	8	80
2020	AS-04	59	18	9	9	0	5	0	81	10	22
2020	AS-06	41	44	4	7	4	0	0	85	11	27

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	71	9	78	22	80
2020	AS-04	27	64	9	70	30	22
2020	AS-06	22	67	11	75	25	27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	56	44	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	31	6	6	13	0	13	71	21	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	19	0	19	6	44	0	13	21	57	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	16	10	4	10	1	14	72	16	79
2020	AS-04	45	18	14	5	14	0	5	67	19	22
2020	AS-06	44	26	11	0	11	0	7	76	12	27
2019	AS	45	15	13	11	10	0	6	64	22	71
2019	AS-04	53	12	18	0	18	0	0	65	18	17
2019	AS-06	40	25	15	15	0	0	5	68	16	20

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities