2020 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	42	0	23	2	0	0	75	25	36
2020	Non-visible minority	25	48	6	19	3	0	0	73	21	162

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	83	6	3	5	3	0	89	8	35
2020	Non-visible minority	75	16	3	5	1	0	91	6	161
2017	Visible minority	70	15	9	6	0	0	85	6	17
2017	Non-visible minority	66	30	1	3	1	0	96	4	117
2014	Visible minority	100	0	0	0	0	0	100	0	23
2014	Non-visible minority	72	18	4	3	1	2	92	4	151

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	37	7	9	5	0	5	79	14	35
2020	Non-visible minority	35	41	9	13	2	0	0	75	15	161
2019	Visible minority	52	36	8	4	0	0	0	88	4	26
2019	Non-visible minority	52	35	4	8	1	0	0	87	8	115
2017	Visible minority	55	24	5	0	15	0	0	79	15	17
2017	Non-visible minority	48	44	0	6	2	0	0	92	8	117
2014	Visible minority	64	25	0	5	6	0	0	90	10	23
2014	Non-visible minority	53	37	3	5	1	1	0	90	7	151

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	36	9	11	6	0	2	75	17	36
2020	Non-visible minority	39	37	13	8	2	1	1	77	10	161
2019	Visible minority	51	19	8	19	4	0	0	70	22	26
2019	Non-visible minority	43	42	7	6	2	0	0	86	8	115
2018	Visible minority	33	34	0	22	7	0	4	70	30	24
2018	Non-visible minority	41	42	7	8	1	1	0	84	9	110
2017	Visible minority	41	39	20	0	0	0	0	80	0	17
2017	Non-visible minority	40	36	13	7	3	0	0	76	11	117
2014	Visible minority	46	27	16	4	6	0	0	74	10	23
2014	Non-visible minority	49	36	6	5	3	1	1	86	8	151

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	26	12	6	6	0	2	76	12	36
2020	Non-visible minority	50	29	14	6	1	0	0	79	7	161
2019	Visible minority	57	23	12	8	0	0	0	81	8	26
2019	Non-visible minority	54	36	7	2	1	0	0	91	2	112
2017	Visible minority	51	34	10	0	5	0	0	86	5	17
2017	Non-visible minority	61	32	3	2	2	0	0	93	4	117
2014	Visible minority	70	27	4	0	0	0	0	96	0	23
2014	Non-visible minority	59	31	3	5	1	1	0	91	6	151

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	20	6	9	3	0	0	83	12	36
2020	Non-visible minority	47	33	9	8	2	1	1	82	9	160
2019	Visible minority	58	21	4	12	4	0	0	80	16	26
2019	Non-visible minority	65	24	5	3	1	0	2	90	4	114
2018	Visible minority	61	14	21	4	0	0	0	75	4	24
2018	Non-visible minority	61	23	3	9	1	2	1	87	10	111
2017	Visible minority	61	19	6	14	0	0	0	80	14	17
2017	Non-visible minority	59	22	12	6	1	0	1	82	7	116
2014	Visible minority	69	16	9	6	0	0	0	85	6	23
2014	Non-visible minority	63	24	4	5	3	1	0	88	8	151

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	30	7	3	3	87	6	36
2020	Non-visible minority	56	30	8	5	1	86	6	162
2019	Visible minority	47	42	8	4	0	88	4	26
2019	Non-visible minority	54	32	8	3	1	87	5	115
2018	Visible minority	38	40	0	9	13	78	22	24
2018	Non-visible minority	50	41	5	3	2	91	5	111
2017	Visible minority	61	19	5	9	6	80	15	17
2017	Non-visible minority	44	41	8	3	5	84	7	117
2014	Visible minority	69	13	5	14	0	82	14	23
2014	Non-visible minority	54	35	7	4	1	88	5	151

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	25	13	12	3	0	2	71	16	36
2020	Non-visible minority	46	37	8	7	2	1	0	83	9	161
2019	Visible minority	34	47	12	4	4	0	0	81	8	26
2019	Non-visible minority	48	30	14	7	1	0	0	78	8	115
2018	Visible minority	38	41	4	5	12	0	0	79	17	24
2018	Non-visible minority	48	29	10	9	3	1	0	78	12	111
2017	Visible minority	45	30	5	15	5	0	0	75	20	17
2017	Non-visible minority	42	39	11	5	2	0	1	81	7	117
2014	Visible minority	41	33	13	8	5	0	0	74	13	23
2014	Non-visible minority	49	30	9	7	5	0	0	79	12	151

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	27	14	11	3	0	0	72	14	36
2020	Non-visible minority	36	44	8	9	2	0	1	80	11	161
2019	Visible minority	42	42	4	12	0	0	0	85	12	26
2019	Non-visible minority	40	39	11	7	2	0	0	80	9	115
2018	Visible minority	38	25	13	20	5	0	0	62	25	24
2018	Non-visible minority	37	41	9	12	1	1	0	78	13	111
2017	Visible minority	46	40	9	5	0	0	0	86	5	17
2017	Non-visible minority	35	41	9	7	6	0	2	78	13	117

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	23	6	4	3	0	87	8	36
2020	Non-visible minority	64	27	6	1	1	0	91	3	160
2019	Visible minority	65	27	7	0	0	0	93	0	26
2019	Non-visible minority	56	35	5	1	2	0	91	3	115
2018	Visible minority	56	27	17	0	0	0	83	0	24
2018	Non-visible minority	63	28	4	2	2	1	92	4	109
2017	Visible minority	52	43	0	5	0	0	95	5	17
2017	Non-visible minority	52	34	7	5	2	0	86	7	117
2014	Visible minority	66	30	0	4	0	0	96	4	23
2014	Non-visible minority	56	33	8	1	1	0	89	2	151

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	27	9	6	15	71	20	36
2020	Non-visible minority	50	31	7	8	4	81	12	160
2019	Visible minority	48	20	20	4	8	68	12	26
2019	Non-visible minority	53	34	7	4	3	87	6	115
2018	Visible minority	30	35	22	0	12	65	12	24
2018	Non-visible minority	51	35	7	5	3	85	8	109
2017	Visible minority	41	29	10	0	20	70	20	17
2017	Non-visible minority	45	33	12	7	3	78	10	116

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	11	16	2	7	2	74	9	36
2020	Non-visible minority	65	27	3	4	1	0	92	5	160
2019	Visible minority	64	25	11	0	0	0	89	0	25
2019	Non-visible minority	65	27	5	1	2	0	92	3	113
2018	Visible minority	50	33	12	0	5	0	83	5	24
2018	Non-visible minority	65	29	5	1	1	0	93	2	109
2017	Visible minority	67	13	14	0	6	0	80	6	17
2017	Non-visible minority	58	32	6	4	1	0	90	4	117
2014	Visible minority	79	9	12	0	0	0	88	0	23
2014	Non-visible minority	70	24	3	3	0	0	94	3	151

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	23	4	11	9	0	2	75	20	36
2020	Non-visible minority	50	29	9	7	3	2	0	81	10	158
2019	Visible minority	47	29	8	16	0	0	0	76	16	25
2019	Non-visible minority	44	43	7	4	2	0	0	86	7	114
2018	Visible minority	34	42	4	4	16	0	0	76	20	24
2018	Non-visible minority	54	32	4	7	2	2	0	87	9	109
2017	Visible minority	30	45	5	14	6	0	0	75	20	17
2017	Non-visible minority	44	36	11	5	4	0	0	80	9	117
2014	Visible minority	51	31	8	9	0	0	0	83	9	23
2014	Non-visible minority	44	33	14	3	5	1	0	77	8	151

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	25	4	4	10	2	0	81	14	36
2020	Non-visible minority	55	27	12	4	1	1	0	83	4	161
2019	Visible minority	49	31	12	4	4	0	0	80	8	26
2019	Non-visible minority	54	33	9	3	1	0	0	88	3	115
2018	Visible minority	31	31	26	9	3	0	0	62	12	24
2018	Non-visible minority	60	30	5	5	1	0	0	90	6	108
2017	Visible minority	40	40	0	5	15	0	0	80	20	17
2017	Non-visible minority	42	43	7	3	3	0	1	86	6	117
2014	Visible minority	41	32	4	14	10	0	0	72	24	23
2014	Non-visible minority	53	25	13	5	3	1	0	79	8	151

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	39	9	0	7	0	84	7	36
2020	Non-visible minority	40	43	7	7	1	1	84	9	161
2019	Visible minority	30	50	12	4	4	0	80	8	26
2019	Non-visible minority	49	36	11	3	1	0	85	4	115
2018	Visible minority	30	53	9	4	4	0	83	8	24
2018	Non-visible minority	47	35	7	8	1	1	83	9	108
2017	Visible minority	47	33	20	0	0	0	80	0	17
2017	Non-visible minority	36	43	12	5	4	0	79	9	117
2014	Visible minority	59	36	5	0	0	0	95	0	23
2014	Non-visible minority	51	35	6	5	2	1	87	7	150

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	27	14	9	0	0	77	9	36
2020	Non-visible minority	61	30	5	3	2	0	91	5	162
2019	Visible minority	42	46	8	4	0	0	88	4	26
2019	Non-visible minority	54	37	6	2	1	0	91	3	115
2018	Visible minority	46	28	17	4	0	5	78	5	24
2018	Non-visible minority	58	31	5	4	2	0	89	6	109
2017	Visible minority	57	23	9	5	6	0	80	11	17
2017	Non-visible minority	50	35	7	4	3	1	86	7	116
2014	Visible minority	63	23	9	6	0	0	85	6	23
2014	Non-visible minority	62	26	7	3	1	0	88	5	151

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	36	26	7	9	0	0	59	16	36
2020	Non-visible minority	27	35	18	11	8	0	1	62	19	161
2019	Visible minority	27	37	23	9	4	0	0	64	13	26
2019	Non-visible minority	43	27	14	9	7	0	0	70	15	115
2018	Visible minority	32	36	4	10	12	0	5	72	24	23
2018	Non-visible minority	37	33	18	8	4	1	0	70	12	111
2017	Visible minority	24	38	27	6	5	0	0	62	11	17
2017	Non-visible minority	34	40	12	7	5	1	1	76	11	117
2014	Visible minority	58	21	17	0	4	0	0	78	4	23
2014	Non-visible minority	45	32	12	5	3	1	1	79	9	151

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	9	35	24	24	0	6	50	13	36
2020	Non-visible minority	6	19	33	32	7	2	0	40	26	162
2019	Visible minority	9	27	23	22	19	0	0	41	36	26
2019	Non-visible minority	5	17	38	28	11	1	0	39	23	115
2018	Visible minority	5	21	33	21	16	0	4	38	27	24
2018	Non-visible minority	8	27	26	21	14	2	2	36	36	111
2017	Visible minority	12	25	30	5	12	9	8	20	44	17
2017	Non-visible minority	13	29	33	14	9	1	1	24	43	117
2014	Visible minority	5	21	34	27	9	0	4	37	27	22
2014	Non-visible minority	1	16	36	26	19	1	1	45	18	150

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	12	20	17	42	0	6	62	16	36
2020	Non-visible minority	4	15	19	32	25	2	2	60	20	162
2019	Visible minority	13	12	27	24	24	0	0	48	24	26
2019	Non-visible minority	1	10	24	34	29	1	1	64	11	114
2018	Visible minority	0	13	33	27	22	0	5	52	13	24
2018	Non-visible minority	4	18	29	25	20	3	0	46	24	111
2017	Visible minority	9	10	27	36	18	0	0	54	19	17
2017	Non-visible minority	10	12	26	27	19	1	5	49	23	117
2014	Visible minority	6	5	26	32	22	0	8	59	12	22
2014	Non-visible minority	2	7	19	35	31	2	4	70	9	151

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	11	20	30	27	0	11	65	13	35
2020	Non-visible minority	7	6	39	22	20	5	1	44	14	162
2019	Visible minority	8	12	15	44	21	0	0	65	19	26
2019	Non-visible minority	4	14	29	33	18	3	0	52	18	113
2018	Visible minority	7	18	21	18	32	5	0	52	26	24
2018	Non-visible minority	1	11	33	34	17	3	0	53	12	110
2017	Visible minority	12	15	31	24	10	0	8	37	29	17
2017	Non-visible minority	5	15	33	28	15	1	3	45	21	117
2014	Visible minority	9	17	33	24	13	0	4	39	27	23
2014	Non-visible minority	5	14	27	25	26	1	2	53	19	151

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	7	17	27	36	3	6	70	11	36
2020	Non-visible minority	3	6	32	37	20	2	0	58	10	162
2019	Visible minority	0	9	19	42	30	0	0	72	9	26
2019	Non-visible minority	1	3	25	39	31	0	1	70	5	115
2018	Visible minority	0	17	18	32	34	0	0	66	17	24
2018	Non-visible minority	3	6	26	32	29	4	1	64	9	110
2017	Visible minority	6	11	27	19	36	0	0	55	17	17
2017	Non-visible minority	2	7	32	32	22	1	4	56	10	117
2014	Visible minority	0	4	15	56	21	0	4	79	5	23
2014	Non-visible minority	0	8	27	41	22	1	1	64	8	149

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	15	15	33	15	2	6	52	32	36
2020	Non-visible minority	9	22	25	17	20	3	3	40	33	162
2019	Visible minority	13	12	27	30	14	4	0	46	25	26
2019	Non-visible minority	12	19	27	22	16	1	3	39	32	115
2018	Visible minority	13	17	17	29	14	5	5	48	33	24
2018	Non-visible minority	18	21	26	20	14	1	0	34	39	110
2017	Visible minority	17	16	16	5	29	9	8	41	39	17
2017	Non-visible minority	15	29	24	15	14	0	2	30	45	117
2014	Visible minority	9	15	29	23	16	0	8	43	26	23
2014	Non-visible minority	5	18	31	25	17	1	2	43	24	151

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	9	22	19	29	2	11	55	20	36
2020	Non-visible minority	5	18	22	23	20	6	5	49	27	159
2019	Visible minority	16	4	32	23	24	0	0	47	20	26
2019	Non-visible minority	2	10	25	30	30	3	0	62	13	115
2018	Visible minority	0	0	34	40	21	5	0	64	0	24
2018	Non-visible minority	5	14	23	34	20	3	1	57	19	111
2017	Visible minority	9	10	11	38	14	9	8	63	23	17
2017	Non-visible minority	6	13	22	29	22	2	6	55	21	116
2014	Visible minority	0	10	12	40	22	8	8	73	12	23
2014	Non-visible minority	1	6	19	33	36	2	3	72	8	151

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	5	19	38	23	0	12	70	9	36
2020	Non-visible minority	1	10	37	25	20	4	1	48	12	161
2019	Visible minority	0	4	43	37	17	0	0	54	4	26
2019	Non-visible minority	5	12	35	25	21	3	0	47	17	115
2018	Visible minority	5	12	30	20	28	4	0	51	18	24
2018	Non-visible minority	3	12	38	25	19	3	1	45	16	111
2017	Visible minority	6	18	23	16	28	0	8	48	27	17
2017	Non-visible minority	4	15	33	27	18	1	3	46	20	117
2014	Visible minority	4	10	38	25	19	0	4	45	15	23
2014	Non-visible minority	5	9	31	32	20	1	1	53	15	151

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	43	24	9	5	0	14	62	36
2020	Non-visible minority	13	28	35	17	6	1	23	41	161
2019	Visible minority	12	12	30	27	18	0	45	24	26
2019	Non-visible minority	10	22	34	18	17	0	35	32	115

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	17	15	9	11	4	4	61	22	36
2020	Non-visible minority	38	24	17	6	2	8	6	72	9	162
2019	Visible minority	35	17	8	28	8	4	0	54	37	26
2019	Non-visible minority	41	31	11	8	0	4	6	79	9	115
2018	Visible minority	31	23	8	18	16	0	4	56	35	24
2018	Non-visible minority	35	25	15	8	4	10	4	69	14	110
2017	Visible minority	20	26	20	20	10	5	0	48	32	17
2017	Non-visible minority	32	25	17	13	4	7	2	63	19	117
2014	Visible minority	42	9	14	9	14	8	5	58	26	23
2014	Non-visible minority	43	29	11	4	7	3	3	76	12	151

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	15	11	17	3	0	2	68	21	36
2020	Non-visible minority	61	26	5	6	2	1	0	88	8	161
2019	Visible minority	38	39	4	8	12	0	0	77	19	26
2019	Non-visible minority	59	31	4	5	0	1	0	91	5	115
2018	Visible minority	43	17	9	21	10	0	0	60	31	23
2018	Non-visible minority	57	26	10	6	0	1	0	84	6	110
2017	Visible minority	37	28	10	5	20	0	0	65	25	17
2017	Non-visible minority	49	30	10	8	2	1	0	79	10	117
2014	Visible minority	46	18	13	13	10	0	0	64	23	23
2014	Non-visible minority	59	27	2	6	3	1	1	88	10	151

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	25	6	8	0	0	86	8	36
2020	Non-visible minority	71	24	3	2	0	0	95	2	160
2019	Visible minority	51	32	5	8	4	0	83	12	25
2019	Non-visible minority	70	23	3	4	0	0	93	4	114
2018	Visible minority	63	18	11	4	4	0	81	8	24
2018	Non-visible minority	63	26	8	2	0	1	90	2	111
2017	Visible minority	49	27	6	14	5	0	75	18	17
2017	Non-visible minority	47	43	8	1	1	0	90	2	117
2014	Visible minority	45	31	15	9	0	0	76	9	23
2014	Non-visible minority	61	34	1	3	1	0	95	4	151

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	27	6	2	3	0	2	89	6	36
2020	Non-visible minority	57	29	7	4	1	1	0	88	5	161
2019	Visible minority	42	35	12	4	7	0	0	76	12	26
2019	Non-visible minority	62	33	2	2	0	2	0	96	2	115
2018	Visible minority	34	42	13	3	8	0	0	76	11	24
2018	Non-visible minority	60	30	5	3	1	1	0	92	4	111

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	31	0	14	13	0	3	72	28	36
2020	Non-visible minority	64	23	4	1	1	5	2	94	2	162

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	15	23	5	0	0	0	72	5	36
2020	Non-visible minority	60	23	9	3	1	1	3	86	4	162
2019	Visible minority	45	24	23	8	0	0	0	69	8	26
2019	Non-visible minority	65	22	6	2	1	1	4	92	3	115

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	72	7	3	17	0	0	0	80	17	36
2020	Non-visible minority	51	35	7	3	2	1	1	88	5	161
2019	Visible minority	48	32	8	12	0	0	0	81	12	26
2019	Non-visible minority	51	36	9	3	0	0	1	88	3	115
2018	Visible minority	51	34	7	4	4	0	0	85	8	24
2018	Non-visible minority	52	32	8	3	3	2	1	87	6	111
2017	Visible minority	51	40	0	0	9	0	0	91	9	17
2017	Non-visible minority	46	35	10	3	4	0	1	82	7	117
2014	Visible minority	60	21	6	8	5	0	0	81	13	23
2014	Non-visible minority	56	20	12	7	4	1	1	77	11	151

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	18	7	7	3	2	2	82	11	36
2020	Non-visible minority	56	24	9	6	0	4	1	84	7	161

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	19	6	8	3	0	0	83	11	36
2020	Non-visible minority	55	27	8	5	2	2	1	84	7	162
2019	Visible minority	52	20	16	12	0	0	0	73	12	26
2019	Non-visible minority	56	32	9	2	0	0	1	90	2	114
2018	Visible minority	52	37	7	4	0	0	0	89	4	24
2018	Non-visible minority	56	32	4	6	1	1	1	89	7	111
2017	Visible minority	52	23	11	5	0	0	9	83	5	17
2017	Non-visible minority	48	35	6	6	5	1	0	83	11	116
2014	Visible minority	58	33	0	4	5	0	0	91	9	23
2014	Non-visible minority	53	31	9	3	2	1	1	86	5	151

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	36
2020	Non-visible minority	44	56	162

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	14	8	0	0	3	9	91	0	36
2020	Non-visible minority	65	14	6	1	0	6	7	91	2	162

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	81	14	6	0	0	0	0	94	0	36
2020	Non-visible minority	63	23	8	3	1	0	1	87	4	162
2019	Visible minority	55	29	4	12	0	0	0	84	12	26
2019	Non-visible minority	64	23	10	1	1	0	1	88	2	115
2018	Visible minority	57	32	11	0	0	0	0	89	0	24
2018	Non-visible minority	65	22	8	3	1	1	1	89	4	111
2017	Visible minority	58	33	9	0	0	0	0	91	0	17
2017	Non-visible minority	60	19	12	4	4	0	1	80	8	116
2014	Visible minority	65	26	0	4	5	0	0	91	9	23
2014	Non-visible minority	62	21	8	5	3	1	1	85	8	151

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	23	5	7	15	9	2	70	24	35
2020	Non-visible minority	58	23	7	4	0	7	0	88	5	162
2019	Visible minority	49	24	12	7	8	0	0	73	15	26
2019	Non-visible minority	49	28	11	8	2	3	0	79	10	115
2018	Visible minority	51	28	12	4	4	0	0	80	8	24
2018	Non-visible minority	51	27	14	3	2	4	0	81	5	111
2017	Visible minority	39	31	14	0	11	5	0	73	11	17
2017	Non-visible minority	35	35	14	10	2	3	0	73	12	117
2014	Visible minority	45	32	13	0	6	4	0	80	6	23
2014	Non-visible minority	48	32	9	6	4	2	0	81	10	151

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	23	5	2	13	5	2	78	16	35
2020	Non-visible minority	53	27	11	4	2	4	0	84	5	162
2019	Visible minority	39	29	12	17	4	0	0	68	20	25
2019	Non-visible minority	43	31	13	10	3	2	0	74	13	113
2018	Visible minority	38	37	13	4	4	4	0	78	9	24
2018	Non-visible minority	33	39	14	9	2	3	1	74	11	110
2017	Visible minority	26	44	19	0	11	0	0	70	11	17
2017	Non-visible minority	28	33	15	16	7	1	0	62	23	117
2014	Visible minority	43	24	27	0	6	0	0	67	6	23
2014	Non-visible minority	46	34	7	10	3	2	0	81	13	151

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	34	3	5	7	5	2	84	12	35
2020	Non-visible minority	38	34	14	7	1	6	0	76	9	161
2019	Visible minority	40	34	15	12	0	0	0	74	12	26
2019	Non-visible minority	26	34	18	12	4	5	0	64	17	115
2018	Visible minority	30	24	26	16	0	4	0	56	17	24
2018	Non-visible minority	21	33	26	13	1	5	1	58	15	110
2017	Visible minority	20	41	5	28	6	0	0	60	35	17
2017	Non-visible minority	18	34	15	21	6	6	0	55	29	117
2014	Visible minority	37	27	19	9	0	8	0	70	10	23
2014	Non-visible minority	33	38	12	11	3	3	0	73	15	151

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	28	10	8	9	5	2	71	18	35
2020	Non-visible minority	39	34	14	9	1	3	0	75	11	160
2019	Visible minority	31	30	12	23	4	0	0	60	27	26
2019	Non-visible minority	29	31	19	13	6	3	0	62	19	115
2018	Visible minority	25	37	13	21	4	0	0	61	26	24
2018	Non-visible minority	22	36	19	13	5	4	1	61	19	111
2017	Visible minority	33	40	10	10	6	0	0	74	17	17
2017	Non-visible minority	19	35	16	21	7	3	0	55	28	117
2014	Visible minority	42	38	10	4	0	5	0	84	5	23
2014	Non-visible minority	33	41	14	7	4	1	0	74	12	151

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	15	19	3	0	2	77	3	36
2020	Non-visible minority	66	21	9	1	1	1	88	3	162
2019	Visible minority	60	28	4	4	4	0	88	8	26
2019	Non-visible minority	61	30	9	0	0	0	91	0	115

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	24	11	3	0	0	86	3	36
2020	Non-visible minority	50	37	7	2	1	2	89	3	160
2019	Visible minority	46	38	0	16	0	0	84	16	26
2019	Non-visible minority	36	46	9	7	1	1	83	8	114
2018	Visible minority	39	45	8	8	0	0	84	8	24
2018	Non-visible minority	34	42	12	8	2	2	77	10	111
2017	Visible minority	52	28	0	20	0	0	80	20	17
2017	Non-visible minority	30	47	13	7	3	0	77	10	117
2014	Visible minority	63	28	9	0	0	0	91	0	23
2014	Non-visible minority	56	31	12	0	1	0	87	1	151

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	17	12	20	0	5	0	66	21	35
2020	Non-visible minority	30	33	18	10	1	6	2	68	12	162
2019	Visible minority	30	24	15	19	8	4	0	56	28	26
2019	Non-visible minority	28	32	16	18	3	4	0	63	21	114

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	22	17	8	10	3	0	64	18	36
2020	Non-visible minority	39	34	9	7	5	3	2	77	13	161
2019	Visible minority	39	29	13	19	0	0	0	68	19	25
2019	Non-visible minority	48	32	7	9	0	1	3	83	9	114
2018	Visible minority	37	30	8	9	11	0	5	71	21	24
2018	Non-visible minority	42	29	15	8	1	3	2	74	10	110
2017	Visible minority	57	10	14	11	0	8	0	73	12	17
2017	Non-visible minority	40	34	12	10	2	1	1	75	13	117
2014	Visible minority	52	24	15	0	4	5	0	80	4	23
2014	Non-visible minority	61	24	8	3	1	2	1	88	4	151

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	25	7	10	6	0	0	77	16	36
2020	Non-visible minority	50	32	11	4	0	3	0	84	4	158
2019	Visible minority	39	33	12	12	4	0	0	72	16	26
2019	Non-visible minority	47	38	11	2	0	2	1	87	2	115
2018	Visible minority	44	40	12	4	0	0	0	84	4	23
2018	Non-visible minority	38	39	16	4	1	3	0	78	5	108

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	26	5	4	16	13	8	68	26	36
2020	Non-visible minority	34	24	11	8	5	12	6	70	16	160
2019	Visible minority	18	19	23	16	12	12	0	42	32	26
2019	Non-visible minority	33	26	12	8	4	11	5	71	14	115
2018	Visible minority	17	24	13	9	17	16	4	51	32	24
2018	Non-visible minority	30	25	21	8	2	9	5	64	11	111
2017	Visible minority	39	15	12	6	15	5	8	62	24	17
2017	Non-visible minority	23	24	23	8	4	15	3	57	15	117
2014	Visible minority	16	25	17	10	4	27	0	57	19	23
2014	Non-visible minority	31	29	9	13	8	5	4	67	23	151

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	22	11	18	12	0	4	57	31	36
2020	Non-visible minority	31	34	15	10	1	9	0	71	12	161
2019	Visible minority	29	20	19	12	16	4	0	51	28	26
2019	Non-visible minority	31	33	17	11	5	3	1	67	16	115
2018	Visible minority	30	25	13	12	13	8	0	59	27	24
2018	Non-visible minority	33	31	16	13	4	3	1	66	17	110
2017	Visible minority	29	25	21	11	14	0	0	54	25	17
2017	Non-visible minority	30	44	9	11	5	2	0	75	16	115
2014	Visible minority	20	45	17	5	6	8	0	70	11	23
2014	Non-visible minority	42	33	10	7	4	3	1	78	12	151

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	22	4	14	18	2	7	60	35	36
2020	Non-visible minority	27	26	17	15	6	5	3	58	23	162
2019	Visible minority	17	24	4	24	23	8	0	44	51	26
2019	Non-visible minority	26	25	17	15	10	2	6	55	27	114
2018	Visible minority	25	4	7	31	29	4	0	31	62	23
2018	Non-visible minority	19	16	20	28	7	5	6	39	39	111
2017	Visible minority	25	29	11	17	19	0	0	54	35	17
2017	Non-visible minority	8	31	20	13	16	6	7	44	34	117
2014	Visible minority	30	30	13	16	10	0	0	60	27	23
2014	Non-visible minority	18	19	17	22	17	5	1	39	42	151

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	26	11	7	2	2	2	78	10	35
2020	Non-visible minority	50	19	15	8	1	2	6	74	9	162
2019	Visible minority	60	16	15	9	0	0	0	76	9	26
2019	Non-visible minority	61	23	8	3	1	0	5	88	4	114

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	14	10	6	7	2	2	76	13	34
2020	Non-visible minority	51	22	16	3	0	4	5	79	3	162
2019	Visible minority	44	31	9	12	0	0	4	78	12	25
2019	Non-visible minority	66	14	8	7	0	3	3	84	8	114

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	5	10	6	15	0	2	69	21	35
2020	Non-visible minority	85	6	3	0	0	1	4	96	1	160
2019	Visible minority	70	8	7	4	8	4	0	81	12	26
2019	Non-visible minority	87	6	0	0	0	2	5	100	0	114

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	13	10	3	2	2	8	82	6	35
2020	Non-visible minority	74	14	3	2	0	1	6	95	2	159
2019	Visible minority	100	0	0	0	0	0	0	100	0	25
2019	Non-visible minority	85	4	2	0	0	1	8	98	0	115

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	29	10	6	3	7	79	10	36
2020	Non-visible minority	46	34	11	4	1	4	84	5	162
2019	Visible minority	29	43	19	4	0	4	76	4	26
2019	Non-visible minority	34	46	14	3	1	3	82	4	113
2018	Visible minority	22	34	20	8	9	8	60	18	24
2018	Non-visible minority	40	38	12	7	1	3	80	8	110
2017	Visible minority	36	28	11	25	0	0	63	25	17
2017	Non-visible minority	29	42	13	9	4	3	73	14	117

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	24	12	9	3	2	0	76	12	36
2020	Non-visible minority	59	30	5	4	0	3	0	91	4	161
2019	Visible minority	40	31	13	16	0	0	0	72	16	25
2019	Non-visible minority	65	31	3	0	0	1	0	97	0	112
2018	Visible minority	35	44	9	8	4	0	0	79	11	24
2018	Non-visible minority	68	19	7	4	0	2	2	90	4	110
2017	Visible minority	52	36	0	12	0	0	0	88	12	16
2017	Non-visible minority	61	30	5	2	1	1	0	92	3	117
2014	Visible minority	59	35	0	6	0	0	0	94	6	23
2014	Non-visible minority	72	20	5	1	1	1	0	93	2	151

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	13	9	17	14	8	0	56	34	36
2020	Non-visible minority	54	28	8	3	0	5	1	87	4	161
2019	Visible minority	42	27	9	7	16	0	0	68	23	26
2019	Non-visible minority	61	27	6	2	0	3	1	92	2	113
2018	Visible minority	46	27	7	16	4	0	0	73	20	23
2018	Non-visible minority	68	23	5	4	0	1	0	91	4	110
2017	Visible minority	56	30	0	5	9	0	0	86	14	17
2017	Non-visible minority	60	28	4	4	1	2	0	90	6	117
2014	Visible minority	73	13	4	6	0	4	0	89	6	23
2014	Non-visible minority	72	21	3	1	1	1	0	95	2	151

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	16	19	6	13	8	0	59	20	36
2020	Non-visible minority	62	23	9	2	0	4	0	88	2	161

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	30	7	5	16	0	0	73	21	36
2020	Non-visible minority	58	25	6	3	2	1	5	89	5	161

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	69	15	7	6	3	0	84	9	34
2020	Non-visible minority	77	15	3	3	1	1	92	4	161
2019	Visible minority	65	24	0	12	0	0	88	12	26
2019	Non-visible minority	71	25	4	0	0	1	96	0	114
2018	Visible minority	65	26	0	4	4	0	92	8	24
2018	Non-visible minority	69	22	6	3	0	0	91	3	110
2017	Visible minority	51	34	5	11	0	0	85	11	17
2017	Non-visible minority	65	30	3	0	2	0	94	2	117
2014	Visible minority	68	21	10	0	0	0	90	0	23
2014	Non-visible minority	70	22	4	2	1	1	92	4	151

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	16	12	2	9	0	77	11	36
2020	Non-visible minority	68	20	7	2	2	1	89	4	162
2019	Visible minority	53	27	4	12	4	0	80	16	26
2019	Non-visible minority	60	22	15	3	0	0	82	3	114
2018	Visible minority	49	34	9	4	4	0	83	8	24
2018	Non-visible minority	59	25	11	4	1	1	84	5	110
2017	Visible minority	59	15	6	14	6	0	74	20	17
2017	Non-visible minority	50	27	17	2	4	1	77	6	117
2014	Visible minority	55	35	10	0	0	0	90	0	23
2014	Non-visible minority	65	22	7	5	1	1	88	5	151

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	24	7	5	9	0	80	14	35
2020	Non-visible minority	64	26	6	3	2	0	90	5	162
2019	Visible minority	57	20	8	12	4	0	76	16	26
2019	Non-visible minority	59	28	7	4	2	0	88	5	114
2018	Visible minority	41	37	14	0	8	0	78	8	24
2018	Non-visible minority	59	30	5	5	1	0	89	6	110
2017	Visible minority	53	21	6	9	11	0	74	20	17
2017	Non-visible minority	50	28	13	6	3	1	79	9	117
2014	Visible minority	56	34	6	5	0	0	90	5	23
2014	Non-visible minority	63	24	7	6	1	1	87	6	151

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	21	15	6	7	2	2	72	13	36
2020	Non-visible minority	61	21	9	6	3	0	0	83	9	161
2019	Visible minority	47	19	22	8	4	0	0	66	12	26
2019	Non-visible minority	53	23	12	7	4	1	0	77	11	115
2018	Visible minority	38	30	16	4	9	4	0	70	13	24
2018	Non-visible minority	54	20	12	8	3	3	0	76	11	110
2017	Visible minority	58	16	5	9	12	0	0	74	21	17
2017	Non-visible minority	44	22	15	8	8	3	0	69	16	117
2014	Visible minority	55	12	17	0	6	10	0	75	7	23
2014	Non-visible minority	59	15	12	9	2	2	1	76	12	151

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	27	56	17	36
2020	Non-visible minority	16	51	33	162
2019	Visible minority	7	31	61	25
2019	Non-visible minority	15	46	39	115
2018	Visible minority	18	32	51	24
2018	Non-visible minority	15	45	40	111
2017	Visible minority	19	26	55	17
2017	Non-visible minority	31	42	27	116
2014	Visible minority	21	43	36	23
2014	Non-visible minority	15	47	37	150

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	25	11	44	0	7	13	34
2014	Non-visible minority	23	13	55	5	9999	4	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	36
2020	Non-visible minority	4	96	162

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	8	27	6	9	23	9	40	21	36
2020	Non-visible minority	28	11	9	4	2	35	12	73	10	162
2019	Visible minority	31	4	18	12	8	20	6	48	27	26
2019	Non-visible minority	29	9	18	3	2	32	6	63	7	115
2018	Visible minority	19	13	4	10	12	38	4	56	37	23
2018	Non-visible minority	27	17	12	2	2	32	8	74	6	111
2017	Visible minority	30	17	11	6	5	22	9	68	16	17
2017	Non-visible minority	22	27	12	6	2	24	6	71	11	117
2014	Visible minority	34	4	15	9	8	30	0	54	25	23
2014	Non-visible minority	38	16	8	4	5	23	6	76	13	151

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	14	14	6	9	13	3	66	17	36
2020	Non-visible minority	54	23	9	3	1	10	1	86	4	162
2019	Visible minority	42	19	11	17	12	0	0	61	28	26
2019	Non-visible minority	53	22	13	3	0	8	2	83	3	114
2018	Visible minority	45	18	10	18	4	7	0	67	23	23
2018	Non-visible minority	50	27	14	1	1	8	0	83	2	111
2017	Visible minority	37	35	0	6	5	17	0	87	13	17
2017	Non-visible minority	41	38	9	3	2	6	0	85	6	117
2014	Visible minority	42	34	15	5	0	4	0	80	5	23
2014	Non-visible minority	59	25	6	3	4	3	0	86	7	151

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	36
2020	Non-visible minority	4	96	161

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	9	21	5	11	17	2	54	20	36
2020	Non-visible minority	34	14	9	3	2	29	8	77	8	162
2019	Visible minority	34	12	19	4	4	19	8	62	12	26
2019	Non-visible minority	35	10	17	2	2	30	6	69	6	115
2018	Visible minority	27	15	11	9	4	27	8	63	19	24
2018	Non-visible minority	39	11	14	2	0	29	6	77	3	111
2017	Visible minority	30	11	10	6	0	23	20	72	11	17
2017	Non-visible minority	34	18	14	1	1	28	4	76	3	117
2014	Visible minority	38	9	24	0	4	25	0	63	5	23
2014	Non-visible minority	46	16	7	4	3	18	6	82	9	151

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	15	12	6	9	10	0	70	17	36
2020	Non-visible minority	62	20	6	2	1	8	1	90	3	162
2019	Visible minority	38	23	15	8	8	4	4	67	17	26
2019	Non-visible minority	62	18	8	2	0	9	3	89	2	115
2018	Visible minority	52	26	7	8	0	7	0	84	9	24
2018	Non-visible minority	58	29	8	2	0	3	1	89	2	111
2017	Visible minority	51	17	5	11	0	9	8	81	13	17
2017	Non-visible minority	63	24	5	2	1	5	1	92	3	117
2014	Visible minority	63	22	15	0	0	0	0	85	0	23
2014	Non-visible minority	68	20	5	4	1	2	1	90	5	151

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	12	13	12	13	0	0	62	25	36
2020	Non-visible minority	49	19	15	6	8	0	2	70	15	162

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	22	18	10	18	0	0	54	28	35
2020	Non-visible minority	52	24	15	5	5	0	0	76	10	161
2019	Visible minority	26	32	25	12	4	0	0	58	17	26
2019	Non-visible minority	36	28	20	5	10	0	1	65	15	114
2018	Visible minority	39	17	14	17	13	0	0	56	30	23
2018	Non-visible minority	31	27	19	14	8	0	1	59	22	111
2017	Visible minority	14	35	18	20	6	0	6	53	28	17
2017	Non-visible minority	28	23	16	13	17	1	1	52	31	117

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	26	11	20	18	2	3	48	40	35
2020	Non-visible minority	18	28	24	18	11	0	0	46	30	161
2019	Visible minority	11	33	24	20	13	0	0	44	32	26
2019	Non-visible minority	23	27	27	15	8	0	0	50	23	115
2018	Visible minority	19	33	18	9	21	0	0	52	31	23
2018	Non-visible minority	20	26	21	19	13	0	0	46	33	111
2017	Visible minority	32	27	21	15	5	0	0	59	20	17
2017	Non-visible minority	12	35	20	18	13	1	0	48	32	116

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	19	20	0	12	2	9	63	14	36
2020	Non-visible minority	36	29	18	8	7	1	1	66	15	161
2019	Visible minority	30	31	27	9	0	0	4	63	9	26
2019	Non-visible minority	44	30	13	7	4	0	1	75	12	114
2018	Visible minority	33	26	18	5	17	0	0	60	22	23
2018	Non-visible minority	34	32	14	14	3	0	3	68	17	110
2017	Visible minority	33	36	15	16	0	0	0	69	16	17
2017	Non-visible minority	27	31	22	15	3	1	1	59	19	117

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	17	8	16	18	6	3	53	37	36
2020	Non-visible minority	18	28	22	17	13	1	1	47	31	161
2019	Visible minority	12	22	22	40	4	0	0	34	44	26
2019	Non-visible minority	24	22	25	18	10	1	0	47	28	114
2018	Visible minority	31	28	9	5	27	0	0	59	32	22
2018	Non-visible minority	18	23	20	24	14	0	1	41	39	111
2017	Visible minority	27	17	27	5	24	0	0	43	30	17
2017	Non-visible minority	13	20	28	25	13	2	0	33	38	117

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	14	15	3	16	2	0	65	19	36
2020	Non-visible minority	43	24	17	7	6	1	2	69	14	162
2019	Visible minority	49	18	12	13	4	0	4	70	18	26
2019	Non-visible minority	57	22	9	6	3	1	3	82	9	115
2018	Visible minority	49	24	13	4	9	0	0	73	13	23
2018	Non-visible minority	50	24	9	5	3	0	7	80	9	110
2017	Visible minority	44	39	0	17	0	0	0	83	17	17
2017	Non-visible minority	43	23	14	6	2	1	10	75	9	116

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	13	14	18	16	0	0	52	34	36
2020	Non-visible minority	30	28	16	16	9	0	1	59	26	162
2019	Visible minority	28	34	25	9	5	0	0	62	14	25
2019	Non-visible minority	41	31	18	6	3	1	0	73	9	115
2018	Visible minority	33	23	17	8	18	0	0	56	27	23
2018	Non-visible minority	39	23	14	15	6	0	3	64	22	110
2017	Visible minority	10	54	31	0	6	0	0	63	6	17
2017	Non-visible minority	34	28	23	8	3	1	3	65	11	117

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	20	13	9	14	0	7	61	25	36
2020	Non-visible minority	34	17	16	12	9	0	12	57	24	162

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	26	28	5	3	0	3	62	9	36
2020	Non-visible minority	46	29	14	4	4	3	0	77	8	160
2019	Visible minority	33	48	7	12	0	0	0	81	12	26
2019	Non-visible minority	44	33	15	4	1	2	1	79	5	115
2018	Visible minority	27	37	17	16	3	0	0	64	19	24
2018	Non-visible minority	39	35	16	8	1	1	0	75	9	110
2017	Visible minority	33	32	16	14	6	0	0	64	20	17
2017	Non-visible minority	31	30	19	11	4	1	4	64	16	117

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	28	23	5	6	4	0	64	12	36
2020	Non-visible minority	32	34	20	6	4	2	1	68	11	162
2019	Visible minority	27	46	15	4	8	0	0	72	13	25
2019	Non-visible minority	29	37	25	6	2	0	1	67	8	115
2018	Visible minority	41	19	19	12	9	0	0	60	21	24
2018	Non-visible minority	27	31	25	14	4	0	0	58	17	110
2017	Visible minority	44	25	11	14	6	0	0	69	20	17
2017	Non-visible minority	19	33	21	16	10	0	1	52	26	117

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	20	10	12	2	2	2	75	15	35
2020	Non-visible minority	41	32	15	7	2	0	1	75	9	162
2019	Visible minority	45	24	16	12	4	0	0	68	16	26
2019	Non-visible minority	44	31	17	6	2	0	1	76	8	115
2018	Visible minority	26	33	30	3	8	0	0	59	11	24
2018	Non-visible minority	38	37	14	9	2	0	0	75	11	110
2017	Visible minority	34	44	10	5	6	0	0	79	11	17
2017	Non-visible minority	35	28	16	10	9	0	3	64	19	117

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	15	10	15	7	2	67	22	36
2020	Non-visible minority	58	22	12	5	3	0	80	8	162
2019	Visible minority	47	16	29	0	8	0	63	8	26
2019	Non-visible minority	62	25	5	4	3	1	88	7	114

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	12	30	13	9	0	2	47	22	36
2020	Non-visible minority	32	39	15	10	4	0	0	71	14	161

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	25	19	9	15	0	6	54	25	36
2020	Non-visible minority	38	31	17	10	3	1	0	70	13	162
2019	Visible minority	34	35	24	0	8	0	0	68	8	26
2019	Non-visible minority	55	26	11	5	2	0	1	82	7	113
2018	Visible minority	34	43	14	5	4	0	0	77	9	23
2018	Non-visible minority	34	35	16	12	3	0	0	69	15	110
2017	Visible minority	44	34	11	6	5	0	0	78	11	17
2017	Non-visible minority	39	24	25	6	3	1	2	66	9	117

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	26	7	2	5	0	6	85	8	36
2020	Non-visible minority	49	27	15	6	3	0	0	76	8	162
2019	Visible minority	57	23	16	4	0	0	0	80	4	26
2019	Non-visible minority	72	15	6	4	1	0	2	89	5	115
2018	Visible minority	76	16	0	5	3	0	0	92	8	23
2018	Non-visible minority	64	24	7	3	1	0	1	90	4	108
2017	Visible minority	69	22	0	9	0	0	0	91	9	17
2017	Non-visible minority	61	21	14	1	0	1	2	85	1	117

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	22	24	10	32	0	2	33	43	36
2020	Non-visible minority	20	34	23	12	11	0	0	54	23	162

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	15	9	2	4	0	8	83	7	36
2020	Non-visible minority	70	14	8	1	1	2	4	89	3	160
2019	Visible minority	85	4	4	4	0	0	3	91	4	26
2019	Non-visible minority	82	12	2	0	1	0	3	97	1	114
2018	Visible minority	92	0	4	4	0	0	0	92	4	24
2018	Non-visible minority	79	12	1	3	0	0	5	95	4	110

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	2	9	0	17	8	72	19	36
2020	Non-visible minority	85	8	2	1	1	2	95	2	160
2019	Visible minority	76	0	4	8	8	4	79	16	26
2019	Non-visible minority	91	5	1	0	2	1	97	2	115
2018	Visible minority	74	4	13	9	0	0	78	9	24
2018	Non-visible minority	84	8	4	0	0	4	95	0	109
2017	Visible minority	85	0	11	0	5	0	85	5	17
2017	Non-visible minority	81	9	4	1	1	4	94	1	117

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	17	11	5	7	2	76	13	35
2020	Non-visible minority	80	13	5	1	1	1	94	1	161
2019	Visible minority	56	12	12	12	4	4	70	17	26
2019	Non-visible minority	74	20	5	0	1	0	94	1	114
2018	Visible minority	49	25	4	13	9	0	74	22	24
2018	Non-visible minority	62	27	6	2	2	1	90	4	108
2017	Visible minority	37	32	31	0	0	0	69	0	17
2017	Non-visible minority	53	29	11	4	1	3	84	4	117

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	6	9	5	9	0	6	76	14	35
2020	Non-visible minority	77	14	6	2	1	0	1	91	3	161
2019	Visible minority	48	28	17	4	0	0	4	79	4	26
2019	Non-visible minority	76	13	7	1	3	0	1	89	4	114
2018	Visible minority	66	18	12	0	5	0	0	83	5	24
2018	Non-visible minority	73	15	5	3	2	0	2	90	5	110
2017	Visible minority	65	31	0	0	5	0	0	95	5	17
2017	Non-visible minority	71	18	4	2	1	1	3	92	4	116

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	6	9	0	3	0	16	85	4	35
2020	Non-visible minority	66	8	6	2	1	0	18	90	3	161
2019	Visible minority	55	3	4	4	0	0	34	87	7	26
2019	Non-visible minority	75	5	6	1	0	0	13	93	1	114
2018	Visible minority	63	4	0	8	0	0	25	90	10	24
2018	Non-visible minority	55	15	4	1	1	1	23	92	3	108
2017	Visible minority	59	0	6	0	0	0	36	91	0	17
2017	Non-visible minority	61	15	1	1	0	0	21	96	2	117

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	31	7	0	2	0	2	91	2	36
2020	Non-visible minority	69	18	8	3	0	1	1	89	3	162
2019	Visible minority	57	19	8	0	0	0	15	91	0	26
2019	Non-visible minority	69	17	7	3	3	0	1	87	6	115
2018	Visible minority	68	18	14	0	0	0	0	86	0	23
2018	Non-visible minority	61	23	9	2	3	0	2	86	5	110
2017	Visible minority	75	9	5	0	0	0	12	95	0	17
2017	Non-visible minority	64	21	6	4	0	0	4	89	5	116

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	23	0	3	16	0	6	79	21	36
2020	Non-visible minority	74	15	6	2	1	0	1	91	3	162
2019	Visible minority	60	11	10	0	8	0	11	80	9	26
2019	Non-visible minority	90	6	3	0	0	1	1	97	0	115
2018	Visible minority	73	11	0	7	9	0	0	84	16	24
2018	Non-visible minority	85	7	3	1	2	1	2	94	3	108
2017	Visible minority	65	5	14	0	9	0	6	75	10	17
2017	Non-visible minority	81	8	5	1	0	0	5	94	1	117

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	27	21	5	9	0	2	64	14	35
2020	Non-visible minority	49	29	16	3	1	0	1	79	4	162
2019	Visible minority	42	30	21	0	4	0	4	74	4	26
2019	Non-visible minority	67	21	10	1	0	0	1	89	1	114
2018	Visible minority	41	29	21	4	5	0	0	70	9	24
2018	Non-visible minority	43	31	22	3	1	1	0	74	4	110
2017	Visible minority	51	33	10	0	0	0	6	89	0	17
2017	Non-visible minority	46	32	13	6	0	0	3	80	6	117

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	33	26	12	2	0	0	60	14	36
2020	Non-visible minority	27	42	23	6	2	0	0	69	8	162

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	19	43	18	9	0	0	30	26	36
2020	Non-visible minority	16	35	31	13	4	0	0	51	17	161
2019	Visible minority	11	45	27	17	0	0	0	56	17	26
2019	Non-visible minority	19	42	27	10	1	0	1	62	11	115
2018	Visible minority	13	36	16	23	12	0	0	49	35	24
2018	Non-visible minority	16	36	28	13	5	1	0	53	18	111
2017	Visible minority	5	42	27	26	0	0	0	47	26	17
2017	Non-visible minority	7	33	38	15	6	1	0	41	21	117

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	19	38	18	11	0	0	29	33	36
2020	Non-visible minority	11	22	33	21	13	0	0	34	33	162
2019	Visible minority	13	7	36	40	4	0	0	44	20	26
2019	Non-visible minority	7	12	38	30	12	0	1	42	19	115
2018	Visible minority	18	21	24	28	9	0	0	37	39	24
2018	Non-visible minority	8	19	38	23	12	1	0	35	27	111
2017	Visible minority	12	19	17	20	33	0	0	53	31	17
2017	Non-visible minority	6	25	35	26	7	0	0	34	31	117

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	33	6	10	3	6	2	79	14	36
2020	Non-visible minority	52	34	8	2	1	2	0	89	4	162
2019	Visible minority	46	26	21	7	0	0	0	72	7	26
2019	Non-visible minority	56	32	8	3	0	2	0	89	3	115
2018	Visible minority	40	50	0	10	0	0	0	90	10	23
2018	Non-visible minority	58	35	5	2	1	0	0	92	3	111
2017	Visible minority	32	48	9	0	11	0	0	80	11	17
2017	Non-visible minority	36	44	10	7	1	1	0	81	9	116

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	15	9	14	6	3	2	70	21	36
2020	Non-visible minority	51	30	11	5	1	3	0	82	6	162

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	13	16	6	9	3	0	68	15	36
2020	Non-visible minority	56	23	9	6	4	0	1	80	11	162

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	11	11	5	3	3	0	80	9	36
2020	Non-visible minority	64	21	8	2	1	2	1	88	3	160

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	18	21	4	7	0	68	11	36
2020	Non-visible minority	50	34	9	5	2	0	84	7	159
2019	Visible minority	30	31	20	12	7	0	61	19	26
2019	Non-visible minority	44	36	12	7	0	1	81	7	115
2018	Visible minority	21	41	17	13	4	4	65	18	24
2018	Non-visible minority	46	29	15	6	3	1	76	9	111
2017	Visible minority	36	40	0	20	5	0	75	25	17
2017	Non-visible minority	30	39	15	11	4	0	69	15	116

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	31	11	3	0	0	3	85	4	35
2020	Non-visible minority	57	32	7	3	1	1	0	89	4	162

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	31	14	7	0	0	3	79	7	35
2020	Non-visible minority	49	32	10	5	1	3	0	83	7	160

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	26	16	3	3	0	8	76	7	35
2020	Non-visible minority	49	27	17	3	0	1	2	79	3	162

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	17	15	3	0	2	6	80	4	35
2020	Non-visible minority	61	26	9	1	0	2	2	90	1	161

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	8	13	0	0	10	3	85	0	35
2020	Non-visible minority	81	13	3	0	0	2	0	97	0	162

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	26	7	11	6	3	2	76	17	36
2020	Non-visible minority	53	32	8	4	0	3	1	88	4	160

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	20	10	5	6	0	0	79	11	36
2020	Non-visible minority	61	24	6	4	3	1	1	86	7	161

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	69	15	9	0	3	2	2	87	3	36
2020	Non-visible minority	68	22	6	1	1	2	0	91	3	161

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	35
2020	Non-visible minority	11	89	161

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	28	72	36
2020	Non-visible minority	25	75	160
2019	Visible minority	28	72	26
2019	Non-visible minority	37	63	115
2017	Visible minority	34	66	17
2017	Non-visible minority	38	62	117
2014	Visible minority	39	61	23
2014	Non-visible minority	35	65	150

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	88	12	10
2020	Non-visible minority	52	48	41

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	80	20	10
2020	Non-visible minority	92	8	41
2017	Non-visible minority	96	4	46
2014	Non-visible minority	98	2	52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-visible minority	80	11	0	4	5	0	0	91	9	44
2014	Non-visible minority	74	18	4	4	0	0	0	92	4	51

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	23	6	6	2	2	0	86	8	35
2020	Non-visible minority	67	21	5	3	1	0	3	91	4	161

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	49	28	3	71	29	36
2020	Non-visible minority	24	59	16	1	71	29	162

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	17	12	5	2	0	9	79	8	36
2020	Non-visible minority	45	14	8	8	7	1	17	72	19	162
2019	Visible minority	45	11	11	4	8	0	21	71	15	26
2019	Non-visible minority	51	13	11	7	11	0	6	68	20	115
2018	Visible minority	44	21	9	9	9	0	8	71	19	24
2018	Non-visible minority	41	17	15	8	10	0	8	64	20	110

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making