2020 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 24 44 2 22 8 0 0 68 31 59
2020 PM-03 50 20 0 30 0 0 0 70 30 10
2020 PM-05 18 50 4 18 11 0 0 68 29 28
2020 PM-06 8 38 0 38 15 0 0 46 54 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 17 5 10 0 0 0 84 10 58
2020 PM-03 60 10 10 20 0 0 0 70 20 10
2020 PM-05 74 15 0 11 0 0 0 89 11 27
2020 PM-06 62 23 15 0 0 0 0 85 0 13
2017 PM 70 26 2 2 0 0 0 95 2 43
2017 PM-05 81 12 4 4 0 0 0 93 4 27
2014 PM 72 22 2 2 2 0 0 94 4 54
2014 PM-05 76 14 3 3 3 0 0 90 7 29
2014 PM-06 75 25 0 0 0 0 0 100 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 44 3 14 3 0 3 79 18 59
2020 PM-03 30 30 10 20 10 0 0 60 30 10
2020 PM-05 36 46 0 14 0 0 4 85 15 28
2020 PM-06 8 62 8 15 8 0 0 69 23 13
2019 PM 49 32 5 15 0 0 0 80 15 41
2019 PM-05 48 31 3 17 0 0 0 79 17 29
2017 PM 49 44 0 5 2 0 0 93 7 43
2017 PM-05 52 41 0 4 4 0 0 93 7 27
2014 PM 41 44 2 9 4 0 0 85 13 54
2014 PM-05 55 31 0 10 3 0 0 86 14 29
2014 PM-06 25 58 8 8 0 0 0 83 8 12

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 41 7 10 5 0 2 78 16 59
2020 PM-03 40 30 10 0 20 0 0 70 20 10
2020 PM-05 29 54 7 11 0 0 0 82 11 28
2020 PM-06 23 38 8 15 8 0 8 67 25 13
2019 PM 34 39 7 17 2 0 0 73 20 41
2019 PM-05 31 38 3 24 3 0 0 69 28 29
2018 PM 29 53 3 15 0 0 0 82 15 34
2018 PM-05 18 59 5 18 0 0 0 77 18 22
2017 PM 39 35 5 16 5 0 0 74 21 43
2017 PM-05 37 33 4 19 7 0 0 70 26 27
2014 PM 37 39 7 11 6 0 0 76 17 54
2014 PM-05 34 38 3 17 7 0 0 72 24 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 43 40 7 3 3 2 2 86 7 58
2020 PM-03 40 40 10 0 10 0 0 80 10 10
2020 PM-05 43 46 7 4 0 0 0 89 4 28
2020 PM-06 42 33 0 8 8 8 0 82 18 12
2019 PM 45 43 8 5 0 0 0 88 5 40
2019 PM-05 50 36 7 7 0 0 0 86 7 28
2017 PM 56 28 10 0 7 0 0 84 7 43
2017 PM-05 59 22 8 0 11 0 0 81 11 27
2014 PM 54 35 2 7 2 0 0 89 9 54
2014 PM-05 52 34 3 7 3 0 0 86 10 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 48 33 9 7 3 0 0 81 10 58
2020 PM-03 50 20 10 20 0 0 0 70 20 10
2020 PM-05 48 37 7 4 4 0 0 85 7 27
2020 PM-06 31 38 15 8 8 0 0 69 15 13
2019 PM 78 13 3 5 3 0 0 90 8 40
2019 PM-05 82 14 4 0 0 0 0 96 0 28
2018 PM 69 23 0 9 0 0 0 91 9 35
2018 PM-05 77 18 0 5 0 0 0 95 5 22
2017 PM 67 19 2 9 2 0 0 86 12 43
2017 PM-05 74 15 0 7 4 0 0 89 11 27
2014 PM 65 19 4 7 6 0 0 83 13 54
2014 PM-05 72 7 7 7 7 0 0 79 14 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 54 32 10 2 2 0 0 86 3 59
2020 PM-03 40 40 20 0 0 0 0 80 0 10
2020 PM-05 50 39 11 0 0 0 0 89 0 28
2020 PM-06 46 31 8 8 8 0 0 77 15 13
2019 PM 54 34 2 7 2 0 0 88 10 41
2019 PM-05 55 38 0 7 0 0 0 93 7 29
2018 PM 31 63 0 3 3 0 0 94 6 35
2018 PM-05 27 68 0 0 5 0 0 95 5 22
2017 PM 46 35 14 2 2 0 0 82 5 43
2017 PM-05 55 23 18 0 4 0 0 78 4 27
2014 PM 48 37 7 7 0 0 0 85 7 54
2014 PM-05 55 28 10 7 0 0 0 83 7 29
2014 PM-06 58 33 0 8 0 0 0 92 8 12

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 31 15 14 3 0 2 67 17 59
2020 PM-03 20 20 50 10 0 0 0 40 10 10
2020 PM-05 46 32 7 14 0 0 0 79 14 28
2020 PM-06 23 38 15 8 15 0 0 62 23 13
2019 PM 37 41 12 7 2 0 0 78 10 41
2019 PM-05 38 41 10 7 3 0 0 79 10 29
2018 PM 40 34 3 14 9 0 0 74 23 35
2018 PM-05 45 27 5 14 9 0 0 73 23 22
2017 PM 39 33 14 7 7 0 0 72 14 43
2017 PM-05 48 26 12 4 11 0 0 74 15 27
2014 PM 43 28 6 9 15 0 0 70 24 54
2014 PM-05 41 24 3 10 21 0 0 66 31 29
2014 PM-06 58 33 8 0 0 0 0 92 0 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 53 5 7 3 0 0 85 10 59
2020 PM-03 20 60 20 0 0 0 0 80 0 10
2020 PM-05 32 57 0 11 0 0 0 89 11 28
2020 PM-06 46 31 8 8 8 0 0 77 15 13
2019 PM 41 22 20 15 2 0 0 63 17 41
2019 PM-05 45 24 14 14 3 0 0 69 17 29
2018 PM 34 31 17 17 0 0 0 66 17 35
2018 PM-05 27 41 14 18 0 0 0 68 18 22
2017 PM 32 30 16 12 7 0 3 64 19 43
2017 PM-05 26 29 18 15 7 0 4 58 23 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 20 10 5 0 0 0 85 5 59
2020 PM-03 50 30 10 10 0 0 0 80 10 10
2020 PM-05 61 21 11 7 0 0 0 82 7 28
2020 PM-06 69 15 15 0 0 0 0 85 0 13
2019 PM 51 34 12 0 2 0 0 85 2 41
2019 PM-05 55 28 14 0 3 0 0 83 3 29
2018 PM 61 33 6 0 0 0 0 94 0 33
2018 PM-05 65 25 10 0 0 0 0 90 0 20
2017 PM 42 37 7 9 5 0 0 79 14 43
2017 PM-05 44 30 7 15 4 0 0 74 18 27
2014 PM 57 35 6 0 2 0 0 93 2 54
2014 PM-05 66 28 3 0 3 0 0 93 3 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 29 12 7 7 0 0 75 14 59
2020 PM-03 40 20 20 10 10 0 0 60 20 10
2020 PM-05 57 29 7 4 4 0 0 86 7 28
2020 PM-06 31 23 23 8 15 0 0 54 23 13
2019 PM 54 32 7 5 2 0 0 85 7 41
2019 PM-05 55 31 3 7 3 0 0 86 10 29
2018 PM 39 36 12 6 6 0 0 76 12 33
2018 PM-05 45 35 15 0 5 0 0 80 5 20
2017 PM 35 31 17 7 9 0 0 67 17 42
2017 PM-05 41 29 12 7 11 0 0 70 18 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 63 27 5 3 0 0 2 91 3 59
2020 PM-03 60 20 20 0 0 0 0 80 0 10
2020 PM-05 57 32 4 7 0 0 0 89 7 28
2020 PM-06 62 38 0 0 0 0 0 100 0 13
2019 PM 72 23 5 0 0 0 0 95 0 39
2019 PM-05 71 21 7 0 0 0 0 93 0 28
2018 PM 58 39 3 0 0 0 0 97 0 33
2018 PM-05 50 50 0 0 0 0 0 100 0 20
2017 PM 51 33 14 2 0 0 0 83 2 43
2017 PM-05 52 34 11 4 0 0 0 85 4 27
2014 PM 69 24 4 4 0 0 0 93 4 54
2014 PM-05 76 21 0 3 0 0 0 97 3 29
2014 PM-06 75 8 8 8 0 0 0 83 8 12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 37 28 14 16 4 0 2 66 20 57
2020 PM-03 30 30 10 20 10 0 0 60 30 10
2020 PM-05 37 33 15 15 0 0 0 70 15 27
2020 PM-06 38 23 15 15 8 0 0 62 23 13
2019 PM 34 49 2 15 0 0 0 83 15 41
2019 PM-05 34 41 3 21 0 0 0 76 21 29
2018 PM 42 39 6 9 3 0 0 82 12 33
2018 PM-05 40 45 0 10 5 0 0 85 15 20
2017 PM 28 42 10 14 7 0 0 69 21 43
2017 PM-05 26 41 12 11 11 0 0 66 22 27
2014 PM 35 31 15 9 9 0 0 67 19 54
2014 PM-05 34 28 14 14 10 0 0 62 24 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 31 19 8 0 2 2 72 9 59
2020 PM-03 20 30 20 20 0 0 10 56 22 10
2020 PM-05 39 32 21 7 0 0 0 71 7 28
2020 PM-06 38 38 23 0 0 0 0 77 0 13
2019 PM 39 41 12 7 0 0 0 80 7 41
2019 PM-05 41 31 17 10 0 0 0 72 10 29
2018 PM 44 41 9 6 0 0 0 84 6 32
2018 PM-05 37 42 16 5 0 0 0 79 5 19
2017 PM 32 42 15 7 5 0 0 74 12 43
2017 PM-05 29 44 8 11 7 0 0 74 18 27
2014 PM 44 28 11 9 7 0 0 72 17 54
2014 PM-05 41 28 10 10 10 0 0 69 21 29
2014 PM-06 67 25 8 0 0 0 0 92 0 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 34 47 10 7 2 0 0 81 9 58
2020 PM-03 30 40 20 10 0 0 0 70 10 10
2020 PM-05 29 57 11 4 0 0 0 86 4 28
2020 PM-06 25 42 8 17 8 0 0 67 25 12
2019 PM 44 41 5 7 2 0 0 85 10 41
2019 PM-05 48 38 7 7 0 0 0 86 7 29
2018 PM 33 45 12 9 0 0 0 79 9 33
2018 PM-05 40 40 20 0 0 0 0 80 0 20
2017 PM 28 40 14 12 7 0 0 67 18 43
2017 PM-05 26 37 19 11 7 0 0 63 18 27
2014 PM 42 38 8 8 6 0 0 79 13 53
2014 PM-05 41 24 14 10 10 0 0 66 21 29
2014 PM-06 50 50 0 0 0 0 0 100 0 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 36 8 2 2 0 0 88 3 59
2020 PM-03 50 20 20 10 0 0 0 70 10 10
2020 PM-05 50 43 7 0 0 0 0 93 0 28
2020 PM-06 38 46 8 0 8 0 0 85 8 13
2019 PM 54 37 5 2 2 0 0 90 5 41
2019 PM-05 55 34 7 3 0 0 0 90 3 29
2018 PM 42 42 9 6 0 0 0 85 6 33
2018 PM-05 45 40 10 5 0 0 0 85 5 20
2017 PM 39 35 12 5 5 5 0 78 10 43
2017 PM-05 44 26 11 4 7 7 0 76 12 27
2014 PM 61 28 4 6 2 0 0 89 7 54
2014 PM-05 76 17 3 0 3 0 0 93 3 29
2014 PM-06 58 33 0 8 0 0 0 92 8 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 40 21 7 14 0 0 59 21 58
2020 PM-03 0 50 10 10 30 0 0 50 40 10
2020 PM-05 30 48 11 7 4 0 0 78 11 27
2020 PM-06 15 8 46 8 23 0 0 23 31 13
2019 PM 44 29 12 7 7 0 0 73 15 41
2019 PM-05 48 28 14 7 3 0 0 76 10 29
2018 PM 43 29 9 11 9 0 0 71 20 35
2018 PM-05 41 32 14 9 5 0 0 73 14 22
2017 PM 42 30 12 5 9 2 0 74 14 43
2017 PM-05 33 37 15 0 11 4 0 73 11 27
2014 PM 41 31 13 7 6 0 2 74 13 54
2014 PM-05 48 24 14 7 7 0 0 72 14 29
2014 PM-06 17 42 25 17 0 0 0 58 17 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 7 14 34 32 12 0 2 45 21 59
2020 PM-03 30 20 20 30 0 0 0 30 50 10
2020 PM-05 0 14 46 25 14 0 0 39 14 28
2020 PM-06 0 0 31 46 15 0 8 67 0 13
2019 PM 2 22 39 24 10 2 0 35 25 41
2019 PM-05 3 21 41 24 10 0 0 34 24 29
2018 PM 9 26 31 23 11 0 0 34 34 35
2018 PM-05 9 9 45 27 9 0 0 36 18 22
2017 PM 9 28 44 9 7 0 2 17 38 43
2017 PM-05 15 15 55 4 7 0 4 11 31 27
2014 PM 2 9 40 30 19 0 0 49 11 53
2014 PM-05 3 7 38 24 28 0 0 52 10 29
2014 PM-06 0 0 45 45 9 0 0 55 0 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 2 14 14 42 24 2 3 70 16 59
2020 PM-03 10 30 0 10 40 10 0 56 44 10
2020 PM-05 0 11 21 50 18 0 0 68 11 28
2020 PM-06 0 8 8 46 23 0 15 82 9 13
2019 PM 0 10 29 29 27 2 2 59 10 41
2019 PM-05 0 7 24 41 24 0 3 68 7 29
2018 PM 6 26 26 31 11 0 0 43 31 35
2018 PM-05 9 18 27 32 14 0 0 45 27 22
2017 PM 9 23 37 14 14 0 2 29 33 43
2017 PM-05 15 18 41 15 7 0 4 23 34 27
2014 PM 2 6 21 36 32 0 4 71 8 53
2014 PM-05 0 3 17 34 38 0 7 78 4 29
2014 PM-06 0 0 18 45 36 0 0 82 0 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 8 10 31 20 22 5 3 46 20 59
2020 PM-03 40 10 20 0 20 10 0 22 56 10
2020 PM-05 4 11 39 29 14 4 0 44 15 28
2020 PM-06 0 8 31 23 23 0 15 55 9 13
2019 PM 5 12 34 34 10 5 0 46 18 41
2019 PM-05 7 14 31 38 7 3 0 46 21 29
2018 PM 3 17 46 23 11 0 0 34 20 35
2018 PM-05 5 14 45 27 9 0 0 36 18 22
2017 PM 9 14 37 25 12 2 0 38 24 43
2017 PM-05 15 15 34 26 11 0 0 37 29 27
2014 PM 9 17 24 26 24 0 0 50 26 54
2014 PM-05 10 14 24 24 28 0 0 52 24 29
2014 PM-06 0 17 17 42 25 0 0 67 17 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 5 5 20 42 24 2 2 68 11 59
2020 PM-03 30 0 10 30 20 10 0 56 33 10
2020 PM-05 0 0 25 54 21 0 0 75 0 28
2020 PM-06 0 23 15 23 31 0 8 58 25 13
2019 PM 0 2 17 29 49 0 2 80 3 41
2019 PM-05 0 0 17 31 48 0 3 82 0 29
2018 PM 0 9 23 43 26 0 0 69 9 35
2018 PM-05 0 0 18 50 32 0 0 82 0 22
2017 PM 2 9 19 33 30 2 5 67 12 43
2017 PM-05 4 7 12 33 33 4 7 75 12 27
2014 PM 0 11 24 43 22 0 0 65 11 54
2014 PM-05 0 14 17 48 21 0 0 69 14 29
2014 PM-06 0 0 25 33 42 0 0 75 0 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 8 27 20 20 19 3 2 41 38 59
2020 PM-03 30 30 0 30 0 10 0 33 67 10
2020 PM-05 0 29 25 21 21 4 0 44 30 28
2020 PM-06 8 31 23 15 15 0 8 33 42 13
2019 PM 12 7 34 27 15 2 2 44 21 41
2019 PM-05 7 7 34 31 14 3 3 48 15 29
2018 PM 17 31 29 20 3 0 0 23 49 35
2018 PM-05 14 27 27 32 0 0 0 32 41 22
2017 PM 18 23 28 18 12 0 0 30 42 43
2017 PM-05 29 12 26 29 4 0 0 33 41 27
2014 PM 6 22 28 22 20 0 2 43 28 54
2014 PM-05 7 21 28 21 24 0 0 45 28 29
2014 PM-06 0 25 42 17 17 0 0 33 25 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 9 17 21 24 17 7 5 47 29 58
2020 PM-03 40 20 10 20 0 10 0 22 67 10
2020 PM-05 0 19 26 30 15 7 4 50 21 27
2020 PM-06 8 15 15 8 38 8 8 55 27 13
2019 PM 2 10 17 37 29 5 0 69 13 41
2019 PM-05 3 3 17 41 34 0 0 76 7 29
2018 PM 11 14 29 31 14 0 0 46 26 35
2018 PM-05 5 5 32 41 18 0 0 59 9 22
2017 PM 7 14 26 21 30 3 0 52 21 43
2017 PM-05 7 18 11 29 29 4 0 62 27 27
2014 PM 0 4 19 39 35 2 2 77 4 54
2014 PM-05 0 0 17 41 34 3 3 81 0 29
2014 PM-06 0 0 17 33 50 0 0 83 0 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 2 14 44 17 19 3 2 38 16 59
2020 PM-03 10 30 30 10 10 10 0 22 44 10
2020 PM-05 0 11 57 14 18 0 0 32 11 28
2020 PM-06 0 15 15 31 23 8 8 64 18 13
2019 PM 7 12 46 15 20 0 0 34 20 41
2019 PM-05 10 10 48 14 17 0 0 31 21 29
2018 PM 9 23 43 11 14 0 0 26 31 35
2018 PM-05 9 23 36 18 14 0 0 32 32 22
2017 PM 7 16 32 30 14 0 0 44 23 43
2017 PM-05 11 19 26 29 15 0 0 44 30 27
2014 PM 6 11 39 31 13 0 0 44 17 54
2014 PM-05 7 10 34 31 17 0 0 48 17 29
2014 PM-06 0 0 42 42 17 0 0 58 0 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 34 33 7 3 0 0 10 57 58
2020 PM-03 50 20 10 10 10 0 0 20 70 10
2020 PM-05 15 37 41 7 0 0 0 7 52 27
2020 PM-06 23 46 31 0 0 0 0 0 69 13
2019 PM 20 27 37 7 10 0 0 17 46 41
2019 PM-05 21 24 38 7 10 0 0 17 45 29
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 20 19 7 7 10 7 61 16 59
2020 PM-03 30 10 20 0 20 20 0 50 25 10
2020 PM-05 29 29 25 7 4 7 0 62 12 28
2020 PM-06 23 23 8 8 8 15 15 67 22 13
2019 PM 41 27 10 15 2 2 2 72 18 41
2019 PM-05 48 28 3 14 3 0 3 79 18 29
2018 PM 17 26 26 11 9 6 6 48 23 35
2018 PM-05 18 14 32 9 14 9 5 37 26 22
2017 PM 25 17 14 18 12 14 0 49 35 43
2017 PM-05 26 15 15 15 15 15 0 48 35 27
2014 PM 28 35 13 11 9 0 4 65 21 54
2014 PM-05 31 31 17 7 7 0 7 67 15 29
2014 PM-06 42 33 17 8 0 0 0 75 8 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 21 12 16 3 0 2 68 19 58
2020 PM-03 50 10 30 0 10 0 0 60 10 10
2020 PM-05 46 18 7 29 0 0 0 64 29 28
2020 PM-06 46 38 8 0 8 0 0 85 8 13
2019 PM 56 29 2 7 5 0 0 85 12 41
2019 PM-05 59 24 3 7 7 0 0 83 14 29
2018 PM 41 26 12 18 3 0 0 68 21 34
2018 PM-05 36 27 9 23 5 0 0 64 27 22
2017 PM 40 37 12 5 7 0 0 77 12 43
2017 PM-05 29 45 11 4 11 0 0 74 15 27
2014 PM 48 26 6 13 6 2 0 75 19 54
2014 PM-05 38 34 0 17 7 3 0 75 25 29
2014 PM-06 75 17 8 0 0 0 0 92 0 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 22 2 10 2 0 0 86 12 59
2020 PM-03 70 10 0 20 0 0 0 80 20 10
2020 PM-05 57 32 0 11 0 0 0 89 11 28
2020 PM-06 69 15 8 8 0 0 0 85 8 13
2019 PM 59 27 7 5 2 0 0 85 7 41
2019 PM-05 69 17 3 7 3 0 0 86 10 29
2018 PM 66 20 11 3 0 0 0 86 3 35
2018 PM-05 55 23 18 5 0 0 0 77 5 22
2017 PM 41 43 5 5 7 0 0 83 12 42
2017 PM-05 41 41 7 0 11 0 0 82 11 27
2014 PM 46 41 6 7 0 0 0 87 7 54
2014 PM-05 52 41 0 7 0 0 0 93 7 29
2014 PM-06 58 25 8 8 0 0 0 83 8 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 34 5 10 2 0 2 82 12 58
2020 PM-03 50 30 20 0 0 0 0 80 0 10
2020 PM-05 48 37 0 11 4 0 0 85 15 27
2020 PM-06 46 38 0 15 0 0 0 85 15 13
2019 PM 54 39 2 0 5 0 0 93 5 41
2019 PM-05 55 34 3 0 7 0 0 90 7 29
2018 PM 63 26 6 3 3 0 0 89 6 35
2018 PM-05 59 27 9 0 5 0 0 86 5 22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 59 22 8 7 2 0 2 83 9 59
2020 PM-03 60 10 20 10 0 0 0 70 10 10
2020 PM-05 61 21 7 7 0 0 4 85 7 28
2020 PM-06 54 38 0 8 0 0 0 92 8 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 29 17 2 2 0 0 80 3 59
2020 PM-03 50 30 20 0 0 0 0 80 0 10
2020 PM-05 50 32 14 4 0 0 0 82 4 28
2020 PM-06 46 23 31 0 0 0 0 69 0 13
2019 PM 68 22 7 2 0 0 0 90 2 41
2019 PM-05 69 17 10 3 0 0 0 86 3 29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 28 7 10 2 0 0 81 12 58
2020 PM-03 40 40 0 20 0 0 0 80 20 10
2020 PM-05 64 18 11 7 0 0 0 82 7 28
2020 PM-06 42 33 8 17 0 0 0 75 17 12
2019 PM 59 29 5 7 0 0 0 88 7 41
2019 PM-05 62 24 3 10 0 0 0 86 10 29
2018 PM 46 40 3 6 3 3 0 88 9 35
2018 PM-05 50 32 5 9 0 5 0 86 10 22
2017 PM 39 35 16 5 5 0 0 75 9 43
2017 PM-05 33 37 18 4 7 0 0 71 11 27
2014 PM 50 19 7 13 11 0 0 69 24 54
2014 PM-05 48 10 7 14 21 0 0 59 34 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 45 26 9 10 2 7 2 77 13 58
2020 PM-03 10 50 10 20 0 10 0 67 22 10
2020 PM-05 46 32 7 11 0 0 4 81 11 28
2020 PM-06 50 8 17 0 8 17 0 70 10 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 25 10 7 2 0 0 81 8 59
2020 PM-03 40 30 10 10 10 0 0 70 20 10
2020 PM-05 64 21 11 4 0 0 0 86 4 28
2020 PM-06 46 31 15 8 0 0 0 77 8 13
2019 PM 61 29 5 5 0 0 0 90 5 41
2019 PM-05 62 28 3 7 0 0 0 90 7 29
2018 PM 49 46 0 6 0 0 0 94 6 35
2018 PM-05 50 45 0 5 0 0 0 95 5 22
2017 PM 44 35 14 2 5 0 0 79 7 43
2017 PM-05 33 41 15 4 7 0 0 74 11 27
2014 PM 48 33 7 7 4 0 0 81 11 54
2014 PM-05 45 31 7 10 7 0 0 76 17 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 59 41 59
2020 PM-03 70 30 10
2020 PM-05 54 46 28
2020 PM-06 62 38 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 10 3 0 0 7 5 96 0 59
2020 PM-03 80 10 10 0 0 0 0 90 0 10
2020 PM-05 82 7 4 0 0 4 4 96 0 28
2020 PM-06 69 8 0 0 0 15 8 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 68 19 8 2 3 0 0 86 5 59
2020 PM-03 60 30 10 0 0 0 0 90 0 10
2020 PM-05 71 21 7 0 0 0 0 93 0 28
2020 PM-06 54 15 15 8 8 0 0 69 15 13
2019 PM 59 27 12 0 2 0 0 85 2 41
2019 PM-05 62 21 14 0 3 0 0 83 3 29
2018 PM 69 23 3 6 0 0 0 91 6 35
2018 PM-05 64 32 5 0 0 0 0 95 0 22
2017 PM 51 28 12 2 7 0 0 79 9 43
2017 PM-05 48 29 11 0 11 0 0 78 11 27
2014 PM 57 17 11 6 9 0 0 74 15 54
2014 PM-05 55 14 10 7 14 0 0 69 21 29
2014 PM-06 75 17 0 8 0 0 0 92 8 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 22 7 8 5 14 2 76 16 59
2020 PM-03 30 20 10 10 20 10 0 56 33 10
2020 PM-05 43 29 11 4 4 11 0 80 8 28
2020 PM-06 38 8 0 23 0 31 0 67 33 13
2019 PM 44 22 15 15 2 2 0 68 18 41
2019 PM-05 41 24 17 14 3 0 0 66 17 29
2018 PM 51 26 14 6 3 0 0 77 9 35
2018 PM-05 55 18 14 9 5 0 0 73 14 22
2017 PM 23 45 14 5 7 7 0 73 12 43
2017 PM-05 29 34 11 7 11 7 0 68 20 27
2014 PM 44 28 7 9 9 2 0 74 19 54
2014 PM-05 52 24 3 3 14 3 0 79 18 29
2014 PM-06 58 25 8 8 0 0 0 83 8 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 27 12 7 5 5 2 75 13 59
2020 PM-03 30 10 30 10 10 10 0 44 22 10
2020 PM-05 39 39 11 0 7 4 0 81 7 28
2020 PM-06 46 15 8 23 0 8 0 67 25 13
2019 PM 33 23 20 18 5 3 0 56 23 40
2019 PM-05 31 24 17 21 7 0 0 55 28 29
2018 PM 14 51 11 17 6 0 0 66 23 35
2018 PM-05 23 45 9 14 9 0 0 68 23 22
2017 PM 14 40 16 16 14 0 0 54 30 43
2017 PM-05 18 30 18 11 22 0 0 48 33 27
2014 PM 39 28 13 15 6 0 0 67 20 54
2014 PM-05 45 24 14 7 10 0 0 69 17 29
2014 PM-06 50 33 8 8 0 0 0 83 8 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 31 14 14 2 7 2 69 17 59
2020 PM-03 30 20 10 20 10 10 0 56 33 10
2020 PM-05 25 46 11 14 0 4 0 74 15 28
2020 PM-06 38 8 23 15 0 15 0 55 18 13
2019 PM 12 37 22 22 5 2 0 50 28 41
2019 PM-05 17 31 21 28 3 0 0 48 31 29
2018 PM 6 29 37 26 3 0 0 34 29 35
2018 PM-05 9 18 41 27 5 0 0 27 32 22
2017 PM 2 35 18 32 9 3 0 38 43 43
2017 PM-05 4 30 15 37 15 0 0 34 52 27
2014 PM 26 37 17 13 6 2 0 64 19 54
2014 PM-05 28 41 7 10 10 3 0 71 21 29
2014 PM-06 33 33 25 8 0 0 0 67 8 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 32 14 12 3 5 2 69 16 59
2020 PM-03 30 20 10 10 20 10 0 56 33 10
2020 PM-05 25 46 11 14 0 4 0 74 15 28
2020 PM-06 38 15 23 15 0 8 0 58 17 13
2019 PM 24 27 29 15 2 2 0 53 18 41
2019 PM-05 21 28 31 17 3 0 0 48 21 29
2018 PM 11 34 20 29 6 0 0 46 34 35
2018 PM-05 9 36 23 23 9 0 0 45 32 22
2017 PM 5 29 19 31 14 3 0 34 46 42
2017 PM-05 7 26 18 26 22 0 0 34 48 27
2014 PM 24 44 13 9 7 2 0 70 17 54
2014 PM-05 31 41 7 3 14 3 0 75 18 29
2014 PM-06 33 50 17 0 0 0 0 83 0 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 66 19 12 2 0 2 0 86 2 59
2020 PM-03 70 10 20 0 0 0 0 80 0 10
2020 PM-05 71 14 11 0 0 4 0 89 0 28
2020 PM-06 54 31 8 8 0 0 0 85 8 13
2019 PM 63 24 7 2 2 0 0 88 5 41
2019 PM-05 69 21 3 3 3 0 0 90 7 29
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 36 10 3 3 2 0 83 7 59
2020 PM-03 70 20 0 0 10 0 0 90 10 10
2020 PM-05 39 43 11 4 0 4 0 85 4 28
2020 PM-06 46 23 23 8 0 0 0 69 8 13
2019 PM 37 39 10 10 2 2 0 78 13 41
2019 PM-05 34 41 10 10 3 0 0 76 14 29
2018 PM 23 49 17 11 0 0 0 71 11 35
2018 PM-05 32 45 9 14 0 0 0 77 14 22
2017 PM 18 61 7 7 7 0 0 79 14 43
2017 PM-05 26 48 11 4 11 0 0 74 15 27
2014 PM 46 39 13 0 2 0 0 85 2 54
2014 PM-05 41 34 21 0 3 0 0 76 3 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 21 24 22 19 3 9 2 50 25 58
2020 PM-03 20 10 20 20 10 20 0 38 38 10
2020 PM-05 14 36 29 18 0 0 4 52 19 28
2020 PM-06 23 8 15 23 8 23 0 40 40 13
2019 PM 22 27 12 27 10 2 0 50 38 41
2019 PM-05 21 24 17 28 10 0 0 45 38 29

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 33 12 12 7 0 0 69 19 58
2020 PM-03 10 50 20 10 10 0 0 60 20 10
2020 PM-05 29 36 14 21 0 0 0 64 21 28
2020 PM-06 50 33 8 0 8 0 0 83 8 12
2019 PM 45 33 8 15 0 0 0 78 15 40
2019 PM-05 39 36 7 18 0 0 0 75 18 28
2018 PM 37 43 9 11 0 0 0 80 11 35
2018 PM-05 36 36 9 18 0 0 0 73 18 22
2017 PM 32 44 16 5 2 0 0 76 7 43
2017 PM-05 37 41 15 4 4 0 0 77 7 27
2014 PM 65 24 6 4 0 2 0 91 4 54
2014 PM-05 66 28 0 3 0 3 0 96 4 29
2014 PM-06 75 17 8 0 0 0 0 92 0 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 43 29 17 7 2 2 0 74 9 58
2020 PM-03 40 20 20 10 0 10 0 67 11 10
2020 PM-05 30 44 22 0 4 0 0 74 4 27
2020 PM-06 54 15 15 15 0 0 0 69 15 13
2019 PM 34 46 10 7 0 2 0 83 8 41
2019 PM-05 34 45 10 10 0 0 0 79 10 29
2018 PM 27 39 27 6 0 0 0 67 6 33
2018 PM-05 36 23 32 9 0 0 0 59 9 22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 29 32 10 8 8 10 2 69 19 59
2020 PM-03 20 30 20 10 20 0 0 50 30 10
2020 PM-05 25 39 14 7 4 11 0 72 12 28
2020 PM-06 38 8 0 15 15 23 0 60 40 13
2019 PM 27 27 20 12 7 7 0 58 21 41
2019 PM-05 24 28 21 14 7 7 0 56 22 29
2018 PM 23 31 23 9 3 9 3 61 13 35
2018 PM-05 23 18 27 14 5 9 5 47 21 22
2017 PM 16 26 21 12 12 12 2 49 27 43
2017 PM-05 18 19 18 11 11 18 4 48 28 27
2014 PM 24 22 15 15 13 9 2 52 31 54
2014 PM-05 28 21 14 10 14 14 0 56 28 29
2014 PM-06 25 33 8 17 8 8 0 64 27 12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 29 25 17 14 7 3 5 59 22 59
2020 PM-03 20 20 30 10 20 0 0 40 30 10
2020 PM-05 18 39 18 18 4 4 0 59 22 28
2020 PM-06 38 15 15 8 0 8 15 70 10 13
2019 PM 20 27 24 20 7 2 0 48 28 41
2019 PM-05 21 17 31 24 7 0 0 38 31 29
2018 PM 17 29 20 20 11 3 0 47 32 35
2018 PM-05 23 27 9 23 14 5 0 52 38 22
2017 PM 21 41 17 7 14 0 0 62 21 42
2017 PM-05 26 34 11 7 22 0 0 59 29 27
2014 PM 31 31 17 7 11 2 0 64 19 54
2014 PM-05 31 28 17 7 17 0 0 59 24 29
2014 PM-06 33 42 17 0 0 8 0 82 0 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 17 22 24 8 5 5 40 36 59
2020 PM-03 10 10 20 30 10 20 0 25 50 10
2020 PM-05 14 29 25 14 14 0 4 44 30 28
2020 PM-06 15 8 31 31 0 8 8 27 36 13
2019 PM 15 27 17 22 15 2 2 44 38 41
2019 PM-05 10 24 14 31 17 0 3 36 50 29
2018 PM 14 14 14 34 20 0 3 29 56 35
2018 PM-05 23 9 14 32 23 0 0 32 55 22
2017 PM 5 28 21 21 21 5 0 34 44 43
2017 PM-05 4 33 18 11 29 4 0 38 42 27
2014 PM 13 19 22 24 20 2 0 32 45 54
2014 PM-05 17 21 7 28 28 0 0 38 55 29
2014 PM-06 0 17 50 25 0 8 0 18 27 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 25 15 5 3 3 2 75 9 59
2020 PM-03 50 40 0 10 0 0 0 90 10 10
2020 PM-05 57 14 18 4 4 4 0 74 7 28
2020 PM-06 23 38 15 8 8 8 0 67 17 13
2019 PM 59 27 10 2 2 0 0 85 5 41
2019 PM-05 62 24 10 0 3 0 0 86 3 29

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 29 12 7 0 2 3 80 7 59
2020 PM-03 50 30 0 10 0 10 0 89 11 10
2020 PM-05 50 29 14 4 0 0 4 81 4 28
2020 PM-06 46 46 8 0 0 0 0 92 0 13
2019 PM 59 22 7 10 0 2 0 83 10 41
2019 PM-05 62 17 10 10 0 0 0 79 10 29

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 72 14 2 3 3 2 3 91 7 58
2020 PM-03 60 20 0 10 10 0 0 80 20 10
2020 PM-05 71 14 0 4 4 4 4 92 8 28
2020 PM-06 75 17 8 0 0 0 0 92 0 12
2019 PM 80 10 0 2 2 2 2 95 5 41
2019 PM-05 79 14 0 3 3 0 0 93 7 29

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 12 9 2 2 2 7 87 4 58
2020 PM-03 50 30 0 10 10 0 0 80 20 10
2020 PM-05 82 7 4 0 0 4 4 96 0 28
2020 PM-06 50 8 33 0 0 0 8 64 0 12
2019 PM 90 2 0 0 0 0 7 100 0 41
2019 PM-05 93 3 0 0 0 0 3 100 0 29

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 29 34 17 12 2 7 0 67 15 59
2020 PM-03 30 30 20 20 0 0 0 60 20 10
2020 PM-05 18 46 14 11 4 7 0 69 15 28
2020 PM-06 31 23 23 15 0 8 0 58 17 13
2019 PM 22 56 12 7 0 2 0 80 8 41
2019 PM-05 24 48 17 7 0 3 0 75 7 29
2018 PM 23 46 20 11 0 0 0 69 11 35
2018 PM-05 32 32 23 14 0 0 0 64 14 22
2017 PM 16 45 25 9 5 0 0 61 14 43
2017 PM-05 18 41 18 15 7 0 0 59 22 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 36 7 8 2 3 0 82 11 59
2020 PM-03 30 40 10 10 0 10 0 78 11 10
2020 PM-05 39 46 7 7 0 0 0 86 7 28
2020 PM-06 46 23 8 15 0 8 0 75 17 13
2019 PM 56 39 0 5 0 0 0 95 5 41
2019 PM-05 59 34 0 7 0 0 0 93 7 29
2018 PM 59 26 9 6 0 0 0 85 6 34
2018 PM-05 52 29 10 10 0 0 0 81 10 21
2017 PM 60 26 2 5 5 2 0 88 9 43
2017 PM-05 63 15 4 7 7 4 0 81 15 27
2014 PM 52 37 7 2 2 0 0 89 4 54
2014 PM-05 59 24 10 3 3 0 0 83 7 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 24 12 7 5 5 0 75 13 58
2020 PM-03 60 10 0 0 20 10 0 78 22 10
2020 PM-05 43 32 11 11 4 0 0 75 14 28
2020 PM-06 33 25 25 0 0 17 0 70 0 12
2019 PM 49 32 7 5 5 2 0 83 10 41
2019 PM-05 52 31 7 3 7 0 0 83 10 29
2018 PM 53 32 6 9 0 0 0 85 9 34
2018 PM-05 52 29 5 14 0 0 0 81 14 21
2017 PM 53 30 2 7 5 3 0 86 12 43
2017 PM-05 41 37 0 11 7 4 0 81 19 27
2014 PM 65 30 4 0 2 0 0 94 2 54
2014 PM-05 66 24 7 0 3 0 0 90 3 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 27 14 5 0 3 0 81 5 59
2020 PM-03 60 10 20 0 0 10 0 78 0 10
2020 PM-05 43 39 11 7 0 0 0 82 7 28
2020 PM-06 54 23 15 0 0 8 0 83 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 32 3 7 3 0 3 86 11 59
2020 PM-03 60 30 0 0 10 0 0 90 10 10
2020 PM-05 36 46 7 7 0 0 4 85 7 28
2020 PM-06 54 23 0 15 0 0 8 83 17 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 68 18 2 11 2 0 0 86 12 57
2020 PM-05 71 21 0 7 0 0 0 93 7 28
2020 PM-06 46 23 8 15 8 0 0 69 23 13
2019 PM 66 27 2 5 0 0 0 93 5 41
2019 PM-05 66 24 3 7 0 0 0 90 7 29
2018 PM 68 24 6 0 3 0 0 91 3 34
2018 PM-05 62 29 5 0 5 0 0 90 5 21
2017 PM 65 23 5 2 5 0 0 88 7 43
2017 PM-05 63 26 0 4 7 0 0 89 11 27
2014 PM 63 22 6 6 4 0 0 85 9 54
2014 PM-05 66 14 10 7 3 0 0 79 10 29
2014 PM-06 67 25 0 8 0 0 0 92 8 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 22 15 2 5 0 0 78 7 59
2020 PM-03 50 20 10 0 20 0 0 70 20 10
2020 PM-05 46 29 21 4 0 0 0 75 4 28
2020 PM-06 62 23 8 0 8 0 0 85 8 13
2019 PM 53 18 20 8 3 0 0 70 10 40
2019 PM-05 55 10 21 10 3 0 0 66 14 29
2018 PM 47 26 18 3 3 3 0 76 6 34
2018 PM-05 38 24 24 5 5 5 0 65 10 21
2017 PM 37 28 23 7 5 0 0 65 12 43
2017 PM-05 41 18 23 11 7 0 0 59 18 27
2014 PM 56 28 9 6 2 0 0 83 7 54
2014 PM-05 55 24 10 7 3 0 0 79 10 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 54 29 7 5 5 0 0 83 10 59
2020 PM-03 40 40 0 10 10 0 0 80 20 10
2020 PM-05 50 32 11 4 4 0 0 82 7 28
2020 PM-06 62 23 0 8 8 0 0 85 15 13
2019 PM 51 29 7 7 5 0 0 80 12 41
2019 PM-05 55 21 10 10 3 0 0 76 14 29
2018 PM 50 35 6 6 3 0 0 85 9 34
2018 PM-05 43 38 10 5 5 0 0 81 10 21
2017 PM 35 30 21 7 7 0 0 65 14 43
2017 PM-05 29 30 22 7 11 0 0 59 18 27
2014 PM 56 24 7 11 2 0 0 80 13 54
2014 PM-05 59 14 10 14 3 0 0 72 17 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 25 5 5 5 5 2 84 11 59
2020 PM-03 40 20 0 10 10 20 0 75 25 10
2020 PM-05 50 36 11 0 0 4 0 89 0 28
2020 PM-06 54 23 0 8 15 0 0 77 23 13
2019 PM 54 17 17 10 2 0 0 71 12 41
2019 PM-05 59 14 21 7 0 0 0 72 7 29
2018 PM 41 21 18 18 0 3 0 64 18 34
2018 PM-05 48 14 19 19 0 0 0 62 19 21
2017 PM 44 28 12 7 5 5 0 76 12 43
2017 PM-05 44 22 11 7 7 8 0 72 16 27
2014 PM 56 13 15 9 4 4 0 71 13 54
2014 PM-05 59 7 14 10 3 7 0 70 15 29
2014 PM-06 58 17 25 0 0 0 0 75 0 12
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PM 19 51 31 59
2020 PM-03 50 30 20 10
2020 PM-05 11 57 32 28
2020 PM-06 23 54 23 13
2019 PM 5 44 51 41
2019 PM-05 3 45 52 29
2018 PM 14 26 60 35
2018 PM-05 14 36 50 22
2017 PM 19 41 39 41
2017 PM-05 22 44 34 27
2014 PM 17 54 30 54
2014 PM-05 14 55 31 29
2014 PM-06 25 50 25 12

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 PM 45 9 27 0 9 9 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 14 86 59
2019 PM 15 85 41
2019 PM-05 17 83 29

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 19 8 12 7 5 36 14 53 23 59
2020 PM-03 20 10 0 0 10 50 10 75 25 10
2020 PM-05 21 11 21 7 4 25 11 50 17 28
2020 PM-06 8 8 0 15 8 54 8 40 60 13
2019 PM 28 5 25 8 5 28 3 46 18 40
2019 PM-05 29 4 32 4 7 21 4 43 14 28
2018 PM 17 11 14 9 3 43 3 53 21 35
2018 PM-05 18 5 14 9 5 45 5 45 27 22
2017 PM 16 18 14 7 12 30 3 52 28 43
2017 PM-05 15 26 7 7 15 30 0 58 32 27
2014 PM 33 15 7 9 7 28 0 67 23 54
2014 PM-05 28 10 7 14 7 34 0 58 32 29
2014 PM-06 50 17 8 0 8 17 0 80 10 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 27 10 8 3 12 0 75 13 59
2020 PM-03 30 30 10 0 10 20 0 75 13 10
2020 PM-05 36 36 14 7 4 4 0 74 11 28
2020 PM-06 46 15 8 8 0 23 0 80 10 13
2019 PM 41 29 7 10 5 7 0 76 16 41
2019 PM-05 41 28 7 14 7 3 0 71 21 29
2018 PM 37 29 29 3 3 0 0 66 6 35
2018 PM-05 32 23 36 5 5 0 0 55 9 22
2017 PM 30 42 7 2 12 7 0 78 15 43
2017 PM-05 26 41 4 4 15 11 0 75 21 27
2014 PM 44 37 4 7 7 0 0 81 15 54
2014 PM-05 52 24 3 10 10 0 0 76 21 29
2014 PM-06 42 42 8 8 0 0 0 83 8 12
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 9 91 58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 5 12 8 8 31 10 51 29 59
2020 PM-03 30 0 0 0 20 40 10 60 40 10
2020 PM-05 29 4 18 14 4 25 7 47 26 28
2020 PM-06 8 8 15 8 15 38 8 29 43 13
2019 PM 32 5 20 5 2 32 5 58 12 41
2019 PM-05 34 7 21 3 3 28 3 60 10 29
2018 PM 26 9 23 3 0 37 3 57 5 35
2018 PM-05 23 5 23 0 0 45 5 55 0 22
2017 PM 23 18 16 0 5 33 5 67 7 43
2017 PM-05 15 29 15 0 7 34 0 67 11 27
2014 PM 39 20 7 7 6 19 2 74 16 54
2014 PM-05 34 10 7 14 3 28 3 65 25 29
2014 PM-06 58 17 8 0 8 8 0 82 9 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 24 12 2 5 10 0 79 8 59
2020 PM-03 60 10 10 0 10 10 0 78 11 10
2020 PM-05 46 25 18 4 4 4 0 74 7 28
2020 PM-06 31 31 0 0 8 31 0 89 11 13
2019 PM 46 22 10 7 2 7 5 78 11 41
2019 PM-05 48 17 14 10 3 3 3 70 15 29
2018 PM 49 29 14 9 0 0 0 77 9 35
2018 PM-05 41 32 14 14 0 0 0 73 14 22
2017 PM 52 26 9 2 5 5 0 83 7 42
2017 PM-05 52 19 11 4 7 7 0 76 12 27
2014 PM 56 26 7 9 2 0 0 81 11 54
2014 PM-05 59 17 10 14 0 0 0 76 14 29
2014 PM-06 67 17 8 8 0 0 0 83 8 12
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 17 10 7 12 0 2 71 19 59
2020 PM-03 60 0 10 10 10 0 10 67 22 10
2020 PM-05 54 18 11 11 7 0 0 71 18 28
2020 PM-06 54 15 8 0 23 0 0 69 23 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 25 17 5 8 0 0 69 14 59
2020 PM-03 20 40 30 0 10 0 0 60 10 10
2020 PM-05 39 18 25 11 7 0 0 57 18 28
2020 PM-06 62 31 0 0 8 0 0 92 8 13
2019 PM 34 22 27 5 12 0 0 56 17 41
2019 PM-05 28 24 28 3 17 0 0 52 21 29
2018 PM 35 32 18 12 3 0 0 68 15 34
2018 PM-05 27 36 23 14 0 0 0 64 14 22
2017 PM 35 25 23 9 7 0 0 60 17 43
2017 PM-05 33 26 23 11 7 0 0 59 18 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 12 29 19 17 19 2 2 43 38 58
2020 PM-03 0 20 20 30 30 0 0 20 60 10
2020 PM-05 21 32 18 21 7 0 0 54 29 28
2020 PM-06 8 8 23 0 46 8 8 18 55 13
2019 PM 22 34 20 12 12 0 0 56 24 41
2019 PM-05 24 38 21 10 7 0 0 62 17 29
2018 PM 24 21 21 15 21 0 0 44 35 34
2018 PM-05 27 23 27 14 9 0 0 50 23 22
2017 PM 12 35 21 14 18 0 0 47 32 43
2017 PM-05 11 33 19 15 22 0 0 44 37 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 29 17 3 14 2 5 64 18 59
2020 PM-03 0 60 10 10 20 0 0 60 30 10
2020 PM-05 43 25 21 4 4 0 4 70 7 28
2020 PM-06 15 15 8 0 38 8 15 40 50 13
2019 PM 59 24 5 5 5 0 2 85 10 41
2019 PM-05 55 31 7 3 0 0 3 89 4 29
2018 PM 29 35 12 15 6 0 3 67 21 34
2018 PM-05 36 36 9 9 5 0 5 76 14 22
2017 PM 39 26 14 14 5 2 0 67 19 43
2017 PM-05 41 23 15 11 7 4 0 66 19 27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 17 22 17 25 15 2 2 40 42 59
2020 PM-03 0 20 10 30 40 0 0 20 70 10
2020 PM-05 25 21 21 29 4 0 0 46 32 28
2020 PM-06 8 23 15 15 23 8 8 36 45 13
2019 PM 27 22 20 17 15 0 0 49 32 41
2019 PM-05 28 21 24 21 7 0 0 48 28 29
2018 PM 9 18 26 26 21 0 0 26 47 34
2018 PM-05 9 23 41 9 18 0 0 32 27 22
2017 PM 12 21 26 26 16 0 0 32 42 43
2017 PM-05 7 26 22 19 26 0 0 33 45 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 27 17 7 7 2 2 68 14 59
2020 PM-03 30 30 20 0 20 0 0 60 20 10
2020 PM-05 46 29 14 11 0 0 0 75 11 28
2020 PM-06 23 8 31 8 15 8 8 36 27 13
2019 PM 73 12 2 2 7 0 2 88 10 41
2019 PM-05 76 14 3 3 0 0 3 93 4 29
2018 PM 61 15 12 3 6 0 3 78 9 33
2018 PM-05 64 23 5 0 5 0 5 90 5 22
2017 PM 61 23 5 2 2 0 7 90 5 43
2017 PM-05 59 26 4 0 4 0 7 92 4 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 14 27 19 8 0 0 46 27 59
2020 PM-03 30 20 20 30 0 0 0 50 30 10
2020 PM-05 39 11 29 18 4 0 0 50 21 28
2020 PM-06 8 15 31 15 31 0 0 23 46 13
2019 PM 63 12 10 7 7 0 0 76 15 41
2019 PM-05 66 17 10 3 3 0 0 83 7 29
2018 PM 50 15 9 18 9 0 0 65 26 34
2018 PM-05 59 18 5 9 9 0 0 77 18 22
2017 PM 40 35 14 7 5 0 0 75 12 43
2017 PM-05 44 34 7 7 7 0 0 78 15 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 34 17 19 10 10 0 10 57 23 59
2020 PM-03 60 10 20 10 0 0 0 70 10 10
2020 PM-05 32 21 18 11 7 0 11 60 20 28
2020 PM-06 15 15 23 8 31 0 8 33 42 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 41 27 20 7 5 0 0 68 12 59
2020 PM-03 50 10 20 10 10 0 0 60 20 10
2020 PM-05 36 39 14 11 0 0 0 75 11 28
2020 PM-06 38 23 23 0 15 0 0 62 15 13
2019 PM 27 37 24 7 2 2 0 65 10 41
2019 PM-05 24 41 24 7 3 0 0 66 10 29
2018 PM 21 44 24 9 3 0 0 65 12 34
2018 PM-05 24 43 14 14 5 0 0 67 19 21
2017 PM 21 35 21 16 5 0 3 57 22 43
2017 PM-05 7 48 18 19 7 0 0 55 26 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 39 19 7 5 3 2 68 13 59
2020 PM-03 10 40 20 20 10 0 0 50 30 10
2020 PM-05 39 39 14 7 0 0 0 79 7 28
2020 PM-06 15 23 38 0 8 8 8 45 9 13
2019 PM 30 38 25 3 5 0 0 68 8 40
2019 PM-05 36 36 18 4 7 0 0 71 11 28
2018 PM 12 26 38 21 3 0 0 38 24 34
2018 PM-05 10 33 38 14 5 0 0 43 19 21
2017 PM 14 35 23 18 9 0 0 49 28 43
2017 PM-05 15 33 23 18 11 0 0 48 29 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 34 34 10 10 5 2 3 73 16 58
2020 PM-03 40 20 10 20 10 0 0 60 30 10
2020 PM-05 41 37 11 7 4 0 0 78 11 27
2020 PM-06 31 23 15 15 0 8 8 64 18 13
2019 PM 46 24 20 2 7 0 0 71 10 41
2019 PM-05 52 24 10 3 10 0 0 76 14 29
2018 PM 32 38 21 9 0 0 0 71 9 34
2018 PM-05 43 29 24 5 0 0 0 71 5 21
2017 PM 21 37 19 10 12 0 2 59 22 43
2017 PM-05 22 29 18 15 15 0 0 52 30 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 49 15 15 14 3 0 3 67 18 59
2020 PM-03 40 10 10 40 0 0 0 50 40 10
2020 PM-05 68 11 14 7 0 0 0 79 7 28
2020 PM-06 23 23 31 8 8 0 8 50 17 13
2019 PM 65 15 10 5 5 0 0 80 10 40
2019 PM-05 69 14 7 3 7 0 0 83 10 29

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 27 37 19 10 5 0 2 66 16 59
2020 PM-03 50 30 0 0 20 0 0 80 20 10
2020 PM-05 25 46 18 11 0 0 0 71 11 28
2020 PM-06 15 31 31 15 8 0 0 46 23 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 32 17 10 7 0 2 66 17 59
2020 PM-03 20 0 40 20 20 0 0 20 40 10
2020 PM-05 36 43 7 11 4 0 0 79 14 28
2020 PM-06 31 31 23 8 8 0 0 62 15 13
2019 PM 50 25 15 5 5 0 0 75 10 40
2019 PM-05 57 25 7 4 7 0 0 82 11 28
2018 PM 24 38 12 21 6 0 0 62 26 34
2018 PM-05 33 43 5 19 0 0 0 76 19 21
2017 PM 32 23 33 2 5 2 2 58 7 43
2017 PM-05 44 19 26 0 7 4 0 66 8 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 22 14 7 3 0 2 76 10 59
2020 PM-03 60 10 20 0 10 0 0 70 10 10
2020 PM-05 61 32 0 7 0 0 0 93 7 28
2020 PM-06 23 15 46 8 8 0 0 38 15 13
2019 PM 66 22 10 0 2 0 0 88 2 41
2019 PM-05 66 24 7 0 3 0 0 90 3 29
2018 PM 76 12 6 3 3 0 0 88 6 34
2018 PM-05 71 14 10 5 0 0 0 86 5 21
2017 PM 65 18 14 0 0 0 2 86 0 43
2017 PM-05 56 26 18 0 0 0 0 82 0 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 10 34 20 17 17 0 2 45 34 59
2020 PM-03 20 30 0 20 30 0 0 50 50 10
2020 PM-05 14 39 25 11 11 0 0 54 21 28
2020 PM-06 0 15 31 31 23 0 0 15 54 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 14 8 2 5 0 10 83 8 59
2020 PM-03 50 30 0 0 20 0 0 80 20 10
2020 PM-05 75 11 4 4 0 0 7 92 4 28
2020 PM-06 38 8 31 0 8 0 15 55 9 13
2019 PM 83 7 2 0 2 0 5 95 3 41
2019 PM-05 83 7 3 0 3 0 3 93 4 29
2018 PM 82 12 0 6 0 0 0 94 6 34
2018 PM-05 86 10 0 5 0 0 0 95 5 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 12 5 4 5 0 7 85 9 57
2020 PM-03 70 0 0 10 10 0 10 78 22 10
2020 PM-05 75 11 7 0 4 0 4 89 4 28
2020 PM-06 46 23 8 8 8 0 8 75 17 13
2019 PM 83 5 2 2 5 0 2 90 8 41
2019 PM-05 83 3 3 3 3 0 3 89 7 29
2018 PM 76 12 9 3 0 0 0 88 3 34
2018 PM-05 71 14 10 5 0 0 0 86 5 21
2017 PM 77 5 9 2 5 0 2 83 7 43
2017 PM-05 78 7 4 4 7 0 0 85 11 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 69 16 10 2 0 0 3 88 2 58
2020 PM-03 70 10 10 10 0 0 0 80 10 10
2020 PM-05 68 21 11 0 0 0 0 89 0 28
2020 PM-06 67 8 17 0 0 0 8 82 0 12
2019 PM 60 20 13 3 3 0 3 82 5 40
2019 PM-05 64 21 7 4 0 0 4 89 4 28
2018 PM 59 35 3 0 3 0 0 94 3 34
2018 PM-05 55 36 5 0 5 0 0 91 5 22
2017 PM 47 37 9 5 2 0 0 84 7 43
2017 PM-05 41 44 4 7 4 0 0 85 11 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 68 12 8 5 5 0 2 81 10 59
2020 PM-03 70 10 0 10 10 0 0 80 20 10
2020 PM-05 75 18 4 0 4 0 0 93 4 28
2020 PM-06 54 0 31 15 0 0 0 54 15 13
2019 PM 55 23 15 3 3 0 3 79 5 40
2019 PM-05 48 28 17 3 0 0 3 79 4 29
2018 PM 69 17 6 9 0 0 0 86 9 35
2018 PM-05 64 18 9 9 0 0 0 82 9 22
2017 PM 69 19 2 2 5 0 2 90 7 42
2017 PM-05 66 19 4 4 8 0 0 85 11 26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 64 2 3 0 0 0 31 95 0 58
2020 PM-03 60 0 0 0 0 0 40 100 0 10
2020 PM-05 63 0 4 0 0 0 33 94 0 27
2020 PM-06 62 8 8 0 0 0 23 90 0 13
2019 PM 56 5 5 0 0 0 34 93 0 41
2019 PM-05 59 0 3 0 0 0 38 94 0 29
2018 PM 46 6 6 0 0 3 40 90 0 35
2018 PM-05 55 5 0 0 0 0 41 100 0 22
2017 PM 52 12 5 2 0 0 30 90 3 43
2017 PM-05 48 11 0 4 0 0 37 94 6 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 29 15 7 3 0 2 74 10 59
2020 PM-03 50 10 20 0 20 0 0 60 20 10
2020 PM-05 43 43 7 7 0 0 0 86 7 28
2020 PM-06 23 31 31 15 0 0 0 54 15 13
2019 PM 29 32 22 5 7 0 5 64 13 41
2019 PM-05 24 45 17 3 3 0 7 74 7 29
2018 PM 33 27 24 3 9 0 3 63 13 33
2018 PM-05 33 38 19 0 5 0 5 75 5 21
2017 PM 44 28 14 14 0 0 0 72 14 43
2017 PM-05 37 37 15 11 0 0 0 74 11 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 66 17 7 2 5 2 2 86 7 59
2020 PM-03 80 20 0 0 0 0 0 100 0 10
2020 PM-05 68 14 11 0 4 4 0 85 4 28
2020 PM-06 46 23 8 8 15 0 0 69 23 13
2019 PM 78 12 5 0 0 0 5 95 0 41
2019 PM-05 79 14 0 0 0 0 7 100 0 29
2018 PM 76 18 3 0 0 0 3 97 0 34
2018 PM-05 77 14 5 0 0 0 5 95 0 22
2017 PM 86 2 7 2 0 0 2 91 2 43
2017 PM-05 89 0 7 4 0 0 0 89 4 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 31 36 24 5 2 0 2 68 7 58
2020 PM-03 50 20 20 0 10 0 0 70 10 10
2020 PM-05 29 39 29 4 0 0 0 68 4 28
2020 PM-06 15 54 23 8 0 0 0 69 8 13
2019 PM 61 24 12 0 0 0 2 88 0 41
2019 PM-05 66 21 10 0 0 0 3 89 0 29
2018 PM 26 51 14 6 3 0 0 77 9 35
2018 PM-05 27 41 23 5 5 0 0 68 9 22
2017 PM 39 37 16 7 0 0 0 77 7 43
2017 PM-05 37 37 19 7 0 0 0 74 7 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 53 14 8 3 0 0 75 12 59
2020 PM-03 10 60 20 0 10 0 0 70 10 10
2020 PM-05 14 64 11 11 0 0 0 79 11 28
2020 PM-06 31 31 15 15 8 0 0 62 23 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 10 31 39 12 8 0 0 41 20 59
2020 PM-03 0 30 50 0 20 0 0 30 20 10
2020 PM-05 14 25 43 18 0 0 0 39 18 28
2020 PM-06 0 31 31 15 23 0 0 31 38 13
2019 PM 17 44 22 17 0 0 0 61 17 41
2019 PM-05 21 45 24 10 0 0 0 66 10 29
2018 PM 14 29 29 23 6 0 0 43 29 35
2018 PM-05 18 41 27 9 5 0 0 59 14 22
2017 PM 7 30 35 23 5 0 0 37 28 43
2017 PM-05 11 26 34 22 7 0 0 37 29 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 14 17 44 22 3 0 0 25 31 59
2020 PM-03 40 0 20 40 0 0 0 40 40 10
2020 PM-05 7 18 46 21 7 0 0 29 25 28
2020 PM-06 15 23 54 8 0 0 0 8 38 13
2019 PM 7 15 37 37 5 0 0 41 22 41
2019 PM-05 3 14 34 45 3 0 0 48 17 29
2018 PM 11 17 40 29 3 0 0 31 29 35
2018 PM-05 5 14 36 41 5 0 0 45 18 22
2017 PM 12 21 33 30 5 0 0 35 32 43
2017 PM-05 11 18 26 37 7 0 0 44 29 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 37 49 0 8 2 2 2 89 11 59
2020 PM-03 40 30 0 20 10 0 0 70 30 10
2020 PM-05 36 61 0 4 0 0 0 96 4 28
2020 PM-06 31 54 0 8 0 8 0 92 8 13
2019 PM 51 37 5 7 0 0 0 88 7 41
2019 PM-05 48 38 3 10 0 0 0 86 10 29
2018 PM 31 57 6 6 0 0 0 89 6 35
2018 PM-05 27 59 5 9 0 0 0 86 9 22
2017 PM 30 47 12 2 7 3 0 79 9 43
2017 PM-05 29 44 7 4 11 4 0 77 15 27

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 32 10 8 2 2 2 79 11 59
2020 PM-03 40 20 10 20 10 0 0 60 30 10
2020 PM-05 39 46 14 0 0 0 0 86 0 28
2020 PM-06 46 23 8 15 0 8 0 75 17 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 54 14 19 8 5 0 0 68 14 59
2020 PM-03 50 0 40 0 10 0 0 50 10 10
2020 PM-05 54 18 21 4 4 0 0 71 7 28
2020 PM-06 54 8 8 31 0 0 0 62 31 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 57 22 16 3 0 2 0 81 4 58
2020 PM-03 60 20 10 10 0 0 0 80 10 10
2020 PM-05 56 26 19 0 0 0 0 81 0 27
2020 PM-06 38 31 23 0 0 8 0 75 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 41 32 15 8 3 0 0 73 12 59
2020 PM-03 30 30 20 10 10 0 0 60 20 10
2020 PM-05 32 46 14 7 0 0 0 79 7 28
2020 PM-06 46 23 15 8 8 0 0 69 15 13
2019 PM 29 34 15 20 2 0 0 63 22 41
2019 PM-05 34 38 10 14 3 0 0 72 17 29
2018 PM 26 31 20 14 6 3 0 59 21 35
2018 PM-05 23 23 27 18 5 5 0 48 24 22
2017 PM 18 40 16 16 9 0 0 58 25 43
2017 PM-05 18 34 18 18 11 0 0 52 29 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 58 34 8 0 0 0 0 92 0 59
2020 PM-03 40 40 20 0 0 0 0 80 0 10
2020 PM-05 61 32 7 0 0 0 0 93 0 28
2020 PM-06 69 31 0 0 0 0 0 100 0 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 39 7 5 0 2 0 88 5 59
2020 PM-03 40 20 20 20 0 0 0 60 20 10
2020 PM-05 46 46 7 0 0 0 0 93 0 28
2020 PM-06 54 38 0 0 0 8 0 100 0 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 32 17 0 2 0 3 81 2 59
2020 PM-03 40 20 30 0 10 0 0 60 10 10
2020 PM-05 46 39 14 0 0 0 0 86 0 28
2020 PM-06 46 31 15 0 0 0 8 83 0 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 59 25 8 2 0 3 2 89 2 59
2020 PM-03 50 20 20 0 0 10 0 78 0 10
2020 PM-05 61 29 11 0 0 0 0 89 0 28
2020 PM-06 54 31 0 0 0 8 8 100 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 73 15 2 0 0 10 0 98 0 59
2020 PM-03 90 10 0 0 0 0 0 100 0 10
2020 PM-05 71 14 4 0 0 11 0 96 0 28
2020 PM-06 54 23 0 0 0 23 0 100 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 34 10 5 2 2 3 82 7 59
2020 PM-03 30 30 10 30 0 0 0 60 30 10
2020 PM-05 46 50 0 0 0 0 4 100 0 28
2020 PM-06 46 15 23 0 8 8 0 67 8 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 63 19 5 8 5 0 0 81 14 59
2020 PM-03 70 10 10 0 10 0 0 80 10 10
2020 PM-05 61 25 4 7 4 0 0 86 11 28
2020 PM-06 54 15 8 23 0 0 0 69 23 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 75 14 7 2 0 2 2 91 2 59
2020 PM-03 80 10 10 0 0 0 0 90 0 10
2020 PM-05 75 18 4 0 0 4 0 96 0 28
2020 PM-06 69 8 15 8 0 0 0 77 8 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 16 84 58
2020 PM-03 40 60 10
2020 PM-05 11 89 27
2020 PM-06 8 92 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 37 63 57
2020 PM-05 33 67 27
2020 PM-06 54 46 13
2019 PM 54 46 41
2019 PM-05 55 45 29
2017 PM 58 42 43
2017 PM-05 59 41 27
2014 PM 49 51 53
2014 PM-05 55 45 29
2014 PM-06 42 58 12

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 67 33 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 95 5 21
2019 PM 91 9 22
2019 PM-05 88 13 16
2017 PM 96 4 24
2017 PM-05 93 7 15
2014 PM 96 4 26
2014 PM-05 100 0 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 40 5 5 0 0 0 90 5 20
2019 PM 65 25 5 5 0 0 0 90 5 20
2019 PM-05 71 14 7 7 0 0 0 86 7 14
2017 PM 74 17 0 4 4 0 0 91 9 23
2017 PM-05 64 21 0 7 7 0 0 86 14 14
2014 PM 64 24 4 8 0 0 0 88 8 25
2014 PM-05 69 13 6 13 0 0 0 81 13 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 66 22 3 3 3 2 0 89 7 58
2020 PM-03 70 10 10 0 10 0 0 80 10 10
2020 PM-05 68 21 4 4 4 0 0 89 7 28
2020 PM-06 62 31 0 8 0 0 0 92 8 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 24 58 19 0 71 29 59
2020 PM-03 40 40 20 0 50 50 10
2020 PM-05 21 54 25 0 71 29 28
2020 PM-06 15 69 15 0 82 18 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 43 57 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 21 29 7 7 29 0 7 54 38 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 14 21 14 0 36 14 0 42 42 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 12 8 14 7 0 12 67 23 59
2020 PM-03 30 10 20 0 10 0 30 57 14 10
2020 PM-05 46 14 7 21 7 0 4 63 30 28
2020 PM-06 62 8 8 0 0 0 23 90 0 13
2019 PM 51 12 10 5 15 0 7 68 21 41
2019 PM-05 48 17 10 3 10 0 10 73 15 29
2018 PM 43 17 11 6 9 0 14 70 17 35
2018 PM-05 55 14 5 0 5 0 23 88 6 22
Report a problem on this page
Date modified: