2020 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 29 44 12 15 0 0 0 74 15 34
2020 AS-01 27 47 13 13 0 0 0 73 13 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 74 15 3 9 0 0 0 88 9 34
2020 AS-01 73 13 0 13 0 0 0 87 13 15
2017 AS 74 26 0 0 0 0 0 100 0 19
2017 AS-01 71 29 0 0 0 0 0 100 0 10
2014 AS 82 12 3 3 0 0 0 94 3 33
2014 AS-01 81 13 6 0 0 0 0 94 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 33 42 3 18 3 0 0 76 21 33
2020 AS-01 50 29 0 21 0 0 0 79 21 14
2019 AS 33 44 17 6 0 0 0 78 6 18
2017 AS 67 28 5 0 0 0 0 95 0 19
2017 AS-01 57 33 10 0 0 0 0 90 0 10
2014 AS 73 24 0 3 0 0 0 97 3 33
2014 AS-01 75 19 0 6 0 0 0 94 6 16

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 41 32 24 3 0 0 0 74 3 34
2020 AS-01 53 33 7 7 0 0 0 87 7 15
2019 AS 39 39 6 17 0 0 0 78 17 18
2018 AS 26 58 5 11 0 0 0 84 11 19
2018 AS-01 18 64 9 9 0 0 0 82 9 11
2017 AS 38 51 5 5 0 0 0 90 5 19
2017 AS-01 33 67 0 0 0 0 0 100 0 10
2014 AS 52 36 6 3 3 0 0 88 6 33
2014 AS-01 38 44 13 0 6 0 0 81 6 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 44 26 21 9 0 0 0 71 9 34
2020 AS-01 40 33 20 7 0 0 0 73 7 15
2019 AS 44 33 22 0 0 0 0 78 0 18
2017 AS 62 33 5 0 0 0 0 95 0 19
2017 AS-01 48 43 10 0 0 0 0 90 0 10
2014 AS 70 27 0 3 0 0 0 97 3 33
2014 AS-01 69 25 0 6 0 0 0 94 6 16

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 15 3 15 0 3 3 81 16 34
2020 AS-01 73 13 7 7 0 0 0 87 7 15
2019 AS 39 33 11 11 0 0 6 76 12 18
2018 AS 47 32 11 5 0 0 5 83 6 19
2018 AS-01 27 36 18 9 0 0 9 70 10 11
2017 AS 69 15 10 0 0 0 5 89 0 19
2017 AS-01 62 19 10 0 0 0 10 89 0 10
2014 AS 64 30 3 3 0 0 0 94 3 33
2014 AS-01 63 25 6 6 0 0 0 88 6 16

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 24 9 9 0 0 0 82 9 34
2020 AS-01 67 13 13 7 0 0 0 80 7 15
2019 AS 50 28 22 0 0 0 0 78 0 18
2018 AS 42 42 5 5 5 0 0 84 11 19
2018 AS-01 36 36 9 9 9 0 0 73 18 11
2017 AS 46 38 10 5 0 0 0 85 5 19
2017 AS-01 29 52 10 10 0 0 0 81 10 10
2014 AS 64 21 9 6 0 0 0 85 6 33
2014 AS-01 63 25 6 6 0 0 0 88 6 16

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 50 32 12 6 0 0 0 82 6 34
2020 AS-01 60 27 7 7 0 0 0 87 7 15
2019 AS 44 33 17 0 6 0 0 78 6 18
2018 AS 47 26 11 16 0 0 0 74 16 19
2018 AS-01 45 27 9 18 0 0 0 73 18 11
2017 AS 49 41 5 5 0 0 0 90 5 19
2017 AS-01 43 38 10 10 0 0 0 81 10 10
2014 AS 58 21 18 3 0 0 0 79 3 33
2014 AS-01 50 13 31 6 0 0 0 63 6 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 38 9 15 0 0 3 76 15 34
2020 AS-01 47 33 7 13 0 0 0 80 13 15
2019 AS 39 44 6 11 0 0 0 83 11 18
2018 AS 32 53 0 11 5 0 0 84 16 19
2018 AS-01 18 55 0 18 9 0 0 73 27 11
2017 AS 54 36 0 5 5 0 0 90 10 19
2017 AS-01 43 48 0 0 10 0 0 90 10 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 32 6 0 3 0 0 91 3 34
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2019 AS 50 44 6 0 0 0 0 94 0 18
2018 AS 47 32 21 0 0 0 0 79 0 19
2018 AS-01 18 45 36 0 0 0 0 64 0 11
2017 AS 64 31 5 0 0 0 0 95 0 19
2017 AS-01 52 48 0 0 0 0 0 100 0 10
2014 AS 48 39 9 3 0 0 0 88 3 33
2014 AS-01 38 50 13 0 0 0 0 88 0 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 50 26 6 12 6 0 0 76 18 34
2020 AS-01 67 13 0 7 13 0 0 80 20 15
2019 AS 50 22 17 6 6 0 0 72 11 18
2018 AS 26 47 16 11 0 0 0 74 11 19
2018 AS-01 9 45 27 18 0 0 0 55 18 11
2017 AS 54 26 5 15 0 0 0 79 15 19
2017 AS-01 43 29 10 19 0 0 0 71 19 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 24 6 9 0 0 0 85 9 34
2020 AS-01 67 20 13 0 0 0 0 87 0 15
2019 AS 56 22 17 0 6 0 0 78 6 18
2018 AS 58 26 11 0 5 0 0 84 5 19
2018 AS-01 45 36 9 0 9 0 0 82 9 11
2017 AS 85 15 0 0 0 0 0 100 0 19
2017 AS-01 71 29 0 0 0 0 0 100 0 10
2014 AS 67 24 6 3 0 0 0 91 3 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 44 38 3 6 3 6 0 88 9 34
2020 AS-01 60 27 7 7 0 0 0 87 7 15
2019 AS 39 39 11 0 11 0 0 78 11 18
2018 AS 42 37 5 11 5 0 0 79 16 19
2018 AS-01 27 36 9 18 9 0 0 64 27 11
2017 AS 38 36 15 10 0 0 0 74 10 19
2017 AS-01 33 29 29 10 0 0 0 62 10 10
2014 AS 45 33 18 0 3 0 0 79 3 33
2014 AS-01 31 50 19 0 0 0 0 81 0 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 24 9 3 3 3 0 85 6 34
2020 AS-01 80 7 7 0 7 0 0 87 7 15
2019 AS 50 33 17 0 0 0 0 83 0 18
2018 AS 53 32 11 5 0 0 0 84 5 19
2018 AS-01 36 45 9 9 0 0 0 82 9 11
2017 AS 64 31 5 0 0 0 0 95 0 19
2017 AS-01 52 38 10 0 0 0 0 90 0 10
2014 AS 58 18 18 3 3 0 0 76 6 33
2014 AS-01 50 19 25 6 0 0 0 69 6 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 44 38 6 9 0 3 0 85 9 34
2020 AS-01 53 40 7 0 0 0 0 93 0 15
2019 AS 28 44 22 6 0 0 0 72 6 18
2018 AS 39 39 11 11 0 0 0 78 11 18
2018 AS-01 27 45 18 9 0 0 0 73 9 11
2017 AS 54 26 15 5 0 0 0 79 5 19
2017 AS-01 43 29 19 10 0 0 0 71 10 10
2014 AS 55 39 0 6 0 0 0 94 6 33
2014 AS-01 56 31 0 13 0 0 0 88 13 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 21 12 3 3 0 0 82 6 34
2020 AS-01 53 33 13 0 0 0 0 87 0 15
2019 AS 44 39 11 6 0 0 0 83 6 18
2018 AS 53 26 5 11 0 5 0 83 11 19
2018 AS-01 36 27 9 18 0 9 0 70 20 11
2017 AS 73 22 5 0 0 0 0 95 0 18
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2014 AS 61 21 15 0 3 0 0 82 3 33
2014 AS-01 56 25 13 0 6 0 0 81 6 16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 38 21 0 6 0 0 74 6 34
2020 AS-01 40 47 13 0 0 0 0 87 0 15
2019 AS 17 56 17 6 6 0 0 72 11 18
2018 AS 39 17 28 11 0 0 6 59 12 18
2018 AS-01 50 10 20 10 0 0 10 67 11 10
2017 AS 15 59 21 5 0 0 0 74 5 19
2017 AS-01 10 62 29 0 0 0 0 71 0 10
2014 AS 55 36 9 0 0 0 0 91 0 33
2014 AS-01 50 44 6 0 0 0 0 94 0 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 9 32 21 26 12 0 0 38 41 34
2020 AS-01 7 20 13 33 27 0 0 60 27 15
2019 AS 22 39 17 17 6 0 0 22 61 18
2018 AS 5 26 21 21 21 0 5 44 33 19
2018 AS-01 9 18 36 27 9 0 0 36 27 11
2017 AS 15 31 49 5 0 0 0 5 46 19
2017 AS-01 0 48 43 10 0 0 0 10 48 10
2014 AS 3 12 36 21 18 3 6 43 17 33
2014 AS-01 0 13 38 6 25 6 13 38 15 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 15 26 15 38 0 3 55 18 34
2020 AS-01 0 7 33 20 40 0 0 60 7 15
2019 AS 0 22 28 28 22 0 0 50 22 18
2018 AS 0 26 26 16 26 0 5 44 28 19
2018 AS-01 0 45 18 9 18 0 9 30 50 11
2017 AS 10 10 21 36 10 5 8 53 24 19
2017 AS-01 0 10 29 38 0 10 14 50 13 10
2014 AS 3 3 9 39 30 6 9 82 7 33
2014 AS-01 6 6 0 25 38 6 19 83 17 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 9 9 47 15 18 0 3 33 18 34
2020 AS-01 7 7 47 13 27 0 0 40 13 15
2019 AS 6 39 28 22 6 0 0 28 44 18
2018 AS 0 11 32 32 21 5 0 56 11 19
2018 AS-01 0 9 36 27 27 0 0 55 9 11
2017 AS 10 21 28 36 5 0 0 41 31 19
2017 AS-01 10 19 33 29 10 0 0 38 29 10
2014 AS 9 18 30 18 24 0 0 42 27 33
2014 AS-01 6 25 25 25 19 0 0 44 31 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 0 3 26 38 32 0 0 71 3 34
2020 AS-01 0 0 20 47 33 0 0 80 0 15
2019 AS 0 11 33 33 22 0 0 56 11 18
2018 AS 5 0 16 37 37 5 0 78 6 19
2018 AS-01 0 0 18 55 18 9 0 80 0 11
2017 AS 0 5 41 26 28 0 0 54 5 19
2017 AS-01 0 0 57 19 24 0 0 43 0 10
2014 AS 0 3 36 30 24 0 6 58 3 33
2014 AS-01 0 0 44 31 19 0 6 53 0 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 9 24 29 29 3 3 63 13 34
2020 AS-01 0 7 27 33 33 0 0 67 7 15
2019 AS 6 22 22 28 17 0 6 47 29 18
2018 AS 16 11 32 11 21 5 5 35 29 19
2018 AS-01 18 9 45 9 9 0 9 20 30 11
2017 AS 10 26 33 15 15 0 0 31 36 19
2017 AS-01 10 19 43 19 10 0 0 29 29 10
2014 AS 3 12 45 15 18 3 3 35 16 33
2014 AS-01 6 19 31 6 25 6 6 36 29 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 18 21 27 21 0 9 53 23 33
2020 AS-01 0 7 33 33 27 0 0 60 7 15
2019 AS 6 22 28 17 28 0 0 44 28 18
2018 AS 5 11 16 42 16 5 5 65 18 19
2018 AS-01 9 18 18 45 9 0 0 55 27 11
2017 AS 10 18 31 26 10 0 5 38 30 19
2017 AS-01 10 24 38 19 10 0 0 29 33 10
2014 AS 0 9 27 33 18 9 3 59 10 33
2014 AS-01 0 6 38 13 31 6 6 50 7 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 9 50 18 18 0 3 36 12 34
2020 AS-01 7 7 47 20 20 0 0 40 13 15
2019 AS 6 6 50 28 11 0 0 39 11 18
2018 AS 0 5 42 21 26 0 5 50 6 19
2018 AS-01 0 9 45 27 18 0 0 45 9 11
2017 AS 5 10 49 26 5 5 0 32 16 19
2017 AS-01 10 10 71 10 0 0 0 10 19 10
2014 AS 9 12 33 27 18 0 0 45 21 33
2014 AS-01 19 6 19 31 25 0 0 56 25 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 3 29 41 18 6 0 3 24 33 34
2020 AS-01 0 40 47 13 0 0 0 13 40 15
2019 AS 11 28 28 28 6 0 0 33 39 18
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 47 12 12 12 0 6 12 71 14 34
2020 AS-01 47 20 7 20 0 0 7 71 21 15
2019 AS 33 33 6 11 0 6 11 80 13 18
2018 AS 47 26 11 5 5 0 5 78 11 19
2018 AS-01 36 27 18 9 9 0 0 64 18 11
2017 AS 36 28 10 10 5 10 0 71 17 19
2017 AS-01 19 43 19 10 0 10 0 68 11 10
2014 AS 48 21 6 0 6 15 3 85 7 33
2014 AS-01 44 25 6 0 6 13 6 85 8 16

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 65 18 6 9 0 3 0 85 9 34
2020 AS-01 67 13 13 7 0 0 0 80 7 15
2019 AS 44 39 11 0 0 6 0 88 0 18
2018 AS 58 21 11 11 0 0 0 79 11 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11
2017 AS 36 38 15 5 0 5 0 78 5 19
2017 AS-01 19 43 29 0 0 10 0 68 0 10
2014 AS 67 24 0 0 6 0 3 94 6 33
2014 AS-01 69 31 0 0 0 0 0 100 0 16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 71 24 6 0 0 0 0 94 0 34
2020 AS-01 67 27 7 0 0 0 0 93 0 15
2019 AS 59 35 0 6 0 0 0 94 6 17
2018 AS 68 16 11 5 0 0 0 84 5 19
2018 AS-01 45 27 18 9 0 0 0 73 9 11
2017 AS 59 36 5 0 0 0 0 95 0 19
2017 AS-01 43 48 10 0 0 0 0 90 0 10
2014 AS 67 30 3 0 0 0 0 97 0 33
2014 AS-01 63 38 0 0 0 0 0 100 0 16

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 24 9 3 0 3 0 88 3 34
2020 AS-01 87 7 7 0 0 0 0 93 0 15
2019 AS 50 39 6 0 0 6 0 94 0 18
2018 AS 58 21 11 11 0 0 0 79 11 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 53 29 0 3 3 9 3 93 7 34
2020 AS-01 53 27 0 7 7 7 0 86 14 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 24 12 3 0 3 3 84 3 34
2020 AS-01 60 20 20 0 0 0 0 80 0 15
2019 AS 50 22 11 11 0 0 6 76 12 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 26 18 0 0 0 0 82 0 34
2020 AS-01 80 7 13 0 0 0 0 87 0 15
2019 AS 44 33 17 6 0 0 0 78 6 18
2018 AS 47 37 11 5 0 0 0 84 5 19
2018 AS-01 45 36 18 0 0 0 0 82 0 11
2017 AS 59 26 10 5 0 0 0 85 5 19
2017 AS-01 52 19 19 10 0 0 0 71 10 10
2014 AS 67 18 12 0 0 3 0 88 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 29 0 9 0 0 0 91 9 34
2020 AS-01 80 7 0 13 0 0 0 87 13 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 29 3 9 0 0 0 88 9 34
2020 AS-01 67 27 0 7 0 0 0 93 7 15
2019 AS 50 33 11 6 0 0 0 83 6 18
2018 AS 47 32 11 11 0 0 0 79 11 19
2018 AS-01 36 36 9 18 0 0 0 73 18 11
2017 AS 64 21 0 10 0 5 0 89 11 19
2017 AS-01 52 29 0 10 0 10 0 89 11 10
2014 AS 64 24 9 0 0 3 0 91 0 33
2014 AS-01 69 25 0 0 0 6 0 100 0 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 53 47 34
2020 AS-01 67 33 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 15 6 6 0 6 6 87 7 34
2020 AS-01 67 20 0 0 0 7 7 100 0 15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 65 24 6 6 0 0 0 88 6 34
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2019 AS 56 28 11 6 0 0 0 83 6 18
2018 AS 63 16 16 5 0 0 0 79 5 19
2018 AS-01 55 18 18 9 0 0 0 73 9 11
2017 AS 64 15 5 15 0 0 0 79 15 19
2017 AS-01 62 19 10 10 0 0 0 81 10 10
2014 AS 67 24 6 0 0 3 0 94 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 53 24 9 6 0 9 0 84 6 34
2020 AS-01 47 33 7 7 0 7 0 86 7 15
2019 AS 33 33 17 6 6 6 0 71 12 18
2018 AS 47 16 26 0 5 5 0 67 6 19
2018 AS-01 55 27 18 0 0 0 0 82 0 11
2017 AS 49 31 15 0 5 0 0 79 5 19
2017 AS-01 62 29 10 0 0 0 0 90 0 10
2014 AS 52 39 9 0 0 0 0 91 0 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 24 9 3 0 9 0 87 3 34
2020 AS-01 53 33 7 0 0 7 0 93 0 15
2019 AS 39 33 17 6 6 0 0 72 11 18
2018 AS 32 21 32 11 0 0 5 56 11 19
2018 AS-01 36 27 27 9 0 0 0 64 9 11
2017 AS 31 38 10 15 5 0 0 69 21 19
2017 AS-01 29 43 19 10 0 0 0 71 10 10
2014 AS 52 33 9 3 0 3 0 88 3 33
2014 AS-01 50 38 0 6 0 6 0 93 7 16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 38 38 15 0 3 6 0 81 3 34
2020 AS-01 40 47 13 0 0 0 0 87 0 15
2019 AS 17 39 28 6 6 6 0 59 12 18
2018 AS 32 11 37 11 0 11 0 47 12 19
2018 AS-01 36 9 36 18 0 0 0 45 18 11
2017 AS 10 59 5 15 0 10 0 77 17 19
2017 AS-01 0 71 0 10 0 19 0 88 12 10
2014 AS 39 42 12 3 0 3 0 84 3 33
2014 AS-01 50 31 6 6 0 6 0 87 7 16

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 45 30 9 6 3 6 0 81 10 33
2020 AS-01 43 50 7 0 0 0 0 93 0 14
2019 AS 22 44 11 6 11 6 0 71 18 18
2018 AS 26 21 32 16 0 5 0 50 17 19
2018 AS-01 18 36 27 18 0 0 0 55 18 11
2017 AS 33 46 10 10 0 0 0 79 10 19
2017 AS-01 33 57 0 10 0 0 0 90 10 10
2014 AS 42 36 15 3 0 3 0 81 3 33
2014 AS-01 50 25 19 0 0 6 0 80 0 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 74 24 3 0 0 0 0 97 0 34
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2019 AS 50 33 17 0 0 0 0 83 0 18
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 50 41 3 3 0 3 0 94 3 34
2020 AS-01 53 47 0 0 0 0 0 100 0 15
2019 AS 28 56 6 11 0 0 0 83 11 18
2018 AS 53 32 16 0 0 0 0 84 0 19
2018 AS-01 64 18 18 0 0 0 0 82 0 11
2017 AS 44 51 5 0 0 0 0 95 0 19
2017 AS-01 52 38 10 0 0 0 0 90 0 10
2014 AS 58 30 12 0 0 0 0 88 0 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 35 12 9 0 3 6 77 10 34
2020 AS-01 47 33 13 7 0 0 0 80 7 15
2019 AS 29 29 24 12 0 6 0 63 13 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 32 38 12 6 3 6 3 77 10 34
2020 AS-01 40 27 13 7 7 0 7 71 14 15
2019 AS 33 33 17 11 0 6 0 71 12 18
2018 AS 42 16 16 16 0 0 11 65 18 19
2018 AS-01 45 18 18 18 0 0 0 64 18 11
2017 AS 41 41 8 5 5 0 0 82 10 19
2017 AS-01 38 38 14 10 0 0 0 76 10 10
2014 AS 52 27 6 3 3 6 3 87 7 33
2014 AS-01 50 25 13 6 0 0 6 80 7 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 24 9 3 0 6 0 87 3 33
2020 AS-01 64 21 14 0 0 0 0 86 0 14
2019 AS 44 44 11 0 0 0 0 89 0 18
2018 AS 37 32 32 0 0 0 0 68 0 19
2018 AS-01 45 18 36 0 0 0 0 64 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 26 18 9 12 9 18 9 60 28 34
2020 AS-01 33 20 0 7 13 20 7 73 27 15
2019 AS 22 22 22 6 11 11 6 53 20 18
2018 AS 26 16 21 16 5 11 5 50 25 19
2018 AS-01 18 18 18 27 9 9 0 40 40 11
2017 AS 10 54 5 5 5 21 0 81 13 19
2017 AS-01 10 43 10 10 0 29 0 73 13 10
2014 AS 36 33 9 3 3 9 6 82 7 33
2014 AS-01 31 25 13 6 6 6 13 69 15 16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 30 30 18 9 6 6 0 65 16 33
2020 AS-01 43 21 0 14 14 7 0 69 31 14
2019 AS 22 17 22 17 6 11 6 47 27 18
2018 AS 28 17 28 11 11 0 6 47 24 18
2018 AS-01 27 18 27 9 18 0 0 45 27 11
2017 AS 33 51 10 5 0 0 0 85 5 19
2017 AS-01 24 48 19 10 0 0 0 71 10 10
2014 AS 45 36 3 6 0 6 3 90 7 33
2014 AS-01 44 44 0 6 0 6 0 93 7 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 21 24 21 15 15 3 3 47 31 34
2020 AS-01 27 27 7 13 27 0 0 53 40 15
2019 AS 17 17 22 11 22 11 0 38 38 18
2018 AS 6 17 22 28 17 0 11 25 50 18
2018 AS-01 10 10 20 30 20 0 10 22 56 10
2017 AS 0 28 41 15 10 0 5 30 27 19
2017 AS-01 0 24 48 19 0 0 10 26 21 10
2014 AS 21 24 15 12 15 9 3 52 31 33
2014 AS-01 13 38 6 6 25 13 0 57 36 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 71 12 9 3 3 0 3 85 6 34
2020 AS-01 73 20 7 0 0 0 0 93 0 15
2019 AS 72 17 0 6 0 0 6 94 6 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 47 24 21 3 3 0 3 73 6 34
2020 AS-01 53 7 20 7 7 0 7 64 14 15
2019 AS 50 11 11 11 0 11 6 73 13 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 82 3 9 0 3 3 0 88 3 34
2020 AS-01 80 0 13 0 7 0 0 80 7 15
2019 AS 83 6 0 0 0 6 6 100 0 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 84 6 6 0 0 0 3 94 0 32
2020 AS-01 80 7 7 0 0 0 7 93 0 15
2019 AS 83 0 6 0 0 6 6 94 0 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 44 29 15 6 0 6 0 78 6 34
2020 AS-01 53 27 13 7 0 0 0 80 7 15
2019 AS 25 38 31 0 0 6 0 67 0 16
2018 AS 32 26 21 5 11 5 0 61 17 19
2018 AS-01 18 27 27 9 18 0 0 45 27 11
2017 AS 26 44 21 5 0 5 0 73 5 19
2017 AS-01 19 43 19 10 0 10 0 68 11 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 26 6 3 0 3 0 91 3 34
2020 AS-01 67 20 7 7 0 0 0 87 7 15
2019 AS 44 38 13 6 0 0 0 81 6 16
2018 AS 53 32 11 0 0 5 0 89 0 19
2018 AS-01 45 36 18 0 0 0 0 82 0 11
2017 AS 69 31 0 0 0 0 0 100 0 19
2017 AS-01 71 29 0 0 0 0 0 100 0 10
2014 AS 73 27 0 0 0 0 0 100 0 33
2014 AS-01 75 25 0 0 0 0 0 100 0 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 18 15 6 0 3 3 78 6 34
2020 AS-01 53 13 20 13 0 0 0 67 13 15
2019 AS 56 22 11 6 0 6 0 82 6 18
2018 AS 72 11 11 6 0 0 0 83 6 18
2018 AS-01 73 9 18 0 0 0 0 82 0 11
2017 AS 74 26 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2014 AS 76 21 0 3 0 0 0 97 3 33
2014 AS-01 75 19 0 6 0 0 0 94 6 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 15 18 0 3 3 0 79 3 34
2020 AS-01 53 13 27 0 7 0 0 67 7 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 24 6 3 0 6 3 90 3 33
2020 AS-01 60 27 7 7 0 0 0 87 7 15

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 76 12 9 3 0 0 0 88 3 33
2020 AS-01 64 21 14 0 0 0 0 86 0 14
2019 AS 61 33 6 0 0 0 0 94 0 18
2018 AS 47 42 5 5 0 0 0 89 5 19
2018 AS-01 36 45 9 9 0 0 0 82 9 11
2017 AS 64 36 0 0 0 0 0 100 0 19
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2014 AS 67 33 0 0 0 0 0 100 0 33
2014 AS-01 63 38 0 0 0 0 0 100 0 16

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 71 15 9 3 3 0 0 85 6 34
2020 AS-01 67 20 13 0 0 0 0 87 0 15
2019 AS 56 33 11 0 0 0 0 89 0 18
2018 AS 53 21 21 5 0 0 0 74 5 19
2018 AS-01 45 18 27 9 0 0 0 64 9 11
2017 AS 64 21 15 0 0 0 0 85 0 19
2017 AS-01 62 19 19 0 0 0 0 81 0 10
2014 AS 58 33 6 3 0 0 0 91 3 33
2014 AS-01 69 19 13 0 0 0 0 88 0 16

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 68 18 9 3 3 0 0 85 6 34
2020 AS-01 60 27 13 0 0 0 0 87 0 15
2019 AS 59 24 12 6 0 0 0 82 6 17
2018 AS 53 26 16 5 0 0 0 79 5 19
2018 AS-01 45 18 27 9 0 0 0 64 9 11
2017 AS 56 28 5 10 0 0 0 85 10 19
2017 AS-01 38 43 10 10 0 0 0 81 10 10
2014 AS 58 39 3 0 0 0 0 97 0 33
2014 AS-01 69 25 6 0 0 0 0 94 0 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 61 6 21 6 6 0 0 67 12 33
2020 AS-01 57 14 21 7 0 0 0 71 7 14
2019 AS 39 33 11 6 11 0 0 72 17 18
2018 AS 47 11 16 11 11 5 0 61 22 19
2018 AS-01 45 0 18 18 18 0 0 45 36 11
2017 AS 41 26 23 0 10 0 0 67 10 19
2017 AS-01 29 29 33 0 10 0 0 57 10 10
2014 AS 58 15 18 6 0 0 3 75 6 33
2014 AS-01 56 13 19 6 0 0 6 73 7 16
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 AS 29 41 29 34
2020 AS-01 47 40 13 15
2019 AS 18 59 24 17
2018 AS 16 47 37 19
2018 AS-01 27 36 36 11
2017 AS 38 46 15 19
2017 AS-01 33 38 29 10
2014 AS 21 45 33 33
2014 AS-01 13 44 44 16

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 AS 10 40 40 0 10 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 29 9 15 3 0 32 12 68 5 34
2020 AS-01 33 7 20 0 0 27 13 67 0 15
2019 AS 28 6 33 0 0 22 11 50 0 18
2018 AS 42 16 0 0 0 32 11 100 0 19
2018 AS-01 55 18 0 0 0 27 0 100 0 11
2017 AS 21 26 15 5 0 23 10 69 8 19
2017 AS-01 10 29 10 0 0 33 19 80 0 10
2014 AS 36 27 3 3 0 27 3 91 4 33
2014 AS-01 44 25 6 0 0 25 0 92 0 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 12 12 3 0 15 3 82 4 34
2020 AS-01 67 7 7 0 0 20 0 92 0 15
2019 AS 47 18 24 0 0 6 6 73 0 17
2018 AS 63 16 11 0 0 11 0 88 0 19
2018 AS-01 64 18 9 0 0 9 0 90 0 11
2017 AS 62 21 10 0 0 8 0 89 0 19
2017 AS-01 76 0 10 0 0 14 0 89 0 10
2014 AS 61 27 3 0 0 9 0 97 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AS 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 41 18 9 3 0 24 6 83 4 34
2020 AS-01 40 20 13 7 0 20 0 75 8 15
2019 AS 28 17 22 0 0 28 6 67 0 18
2018 AS 47 21 0 5 0 21 5 93 7 19
2018 AS-01 45 27 0 9 0 18 0 89 11 11
2017 AS 51 10 15 0 0 18 5 80 0 19
2017 AS-01 57 10 10 0 0 14 10 88 0 10
2014 AS 52 15 6 0 0 24 3 92 0 33
2014 AS-01 69 6 13 0 0 13 0 86 0 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 65 18 3 3 0 9 3 93 3 34
2020 AS-01 67 13 7 7 0 7 0 86 7 15
2019 AS 44 28 17 0 0 6 6 81 0 18
2018 AS 63 32 5 0 0 0 0 95 0 19
2018 AS-01 64 27 9 0 0 0 0 91 0 11
2017 AS 77 5 10 0 0 8 0 89 0 19
2017 AS-01 76 0 10 0 0 14 0 89 0 10
2014 AS 79 15 3 0 0 3 0 97 0 33
2014 AS-01 81 13 6 0 0 0 0 94 0 16
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 29 15 24 12 18 0 3 45 30 34
2020 AS-01 20 13 27 20 20 0 0 33 40 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 21 9 9 3 0 0 79 12 34
2020 AS-01 60 13 7 13 7 0 0 73 20 15
2019 AS 33 6 33 11 11 0 6 41 24 18
2018 AS 26 32 11 26 0 0 5 61 28 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11
2017 AS 26 36 15 5 18 0 0 62 23 19
2017 AS-01 29 29 29 0 14 0 0 57 14 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 21 44 26 0 9 0 0 65 9 34
2020 AS-01 13 60 20 0 7 0 0 73 7 15
2019 AS 17 17 39 17 11 0 0 33 28 18
2018 AS 16 37 16 21 11 0 0 53 32 19
2018 AS-01 27 36 9 9 18 0 0 64 27 11
2017 AS 21 31 18 15 15 0 0 51 31 19
2017 AS-01 19 19 24 29 10 0 0 38 38 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 24 24 0 3 0 0 73 3 33
2020 AS-01 40 40 20 0 0 0 0 80 0 15
2019 AS 39 22 22 11 6 0 0 61 17 18
2018 AS 53 16 11 11 5 0 5 72 17 19
2018 AS-01 55 18 18 0 0 0 9 80 0 11
2017 AS 26 54 5 10 5 0 0 79 15 19
2017 AS-01 10 71 10 10 0 0 0 81 10 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 18 48 18 3 9 0 3 69 13 33
2020 AS-01 27 33 27 0 7 0 7 64 7 15
2019 AS 6 28 39 17 11 0 0 33 28 18
2018 AS 28 22 17 17 11 0 6 53 29 18
2018 AS-01 40 20 0 10 20 0 10 67 33 10
2017 AS 10 31 18 36 5 0 0 41 41 19
2017 AS-01 10 38 33 19 0 0 0 48 19 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 62 18 6 6 6 0 3 82 12 34
2020 AS-01 60 20 7 13 0 0 0 80 13 15
2019 AS 56 11 17 6 0 0 11 75 6 18
2018 AS 68 5 5 0 5 0 16 88 6 19
2018 AS-01 73 0 0 0 9 0 18 89 11 11
2017 AS 57 22 11 0 0 0 11 88 0 18
2017 AS-01 71 10 10 0 0 0 10 89 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 21 18 6 18 0 3 58 24 34
2020 AS-01 40 27 7 0 27 0 0 67 27 15
2019 AS 22 56 11 6 0 6 0 82 6 18
2018 AS 39 22 11 11 6 0 11 69 19 18
2018 AS-01 27 27 9 9 9 0 18 67 22 11
2017 AS 46 31 8 10 0 0 5 81 11 19
2017 AS-01 48 19 14 10 0 0 10 74 11 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 38 21 18 0 18 0 6 63 19 34
2020 AS-01 47 27 7 0 20 0 0 73 20 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 53 25 16 3 3 0 0 78 6 32
2020 AS-01 57 29 7 7 0 0 0 86 7 14
2019 AS 39 39 11 6 0 0 6 82 6 18
2018 AS 42 21 32 5 0 0 0 63 5 19
2018 AS-01 27 18 55 0 0 0 0 45 0 11
2017 AS 36 44 0 10 5 0 5 84 16 19
2017 AS-01 29 52 0 10 0 0 10 89 11 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 32 29 26 6 6 0 0 62 12 34
2020 AS-01 27 40 20 7 7 0 0 67 13 15
2019 AS 17 28 39 6 6 0 6 47 12 18
2018 AS 32 32 26 0 11 0 0 63 11 19
2018 AS-01 36 18 27 0 18 0 0 55 18 11
2017 AS 26 46 5 13 10 0 0 72 23 19
2017 AS-01 29 48 0 24 0 0 0 76 24 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 47 18 29 6 0 0 0 65 6 34
2020 AS-01 53 13 27 7 0 0 0 67 7 15
2019 AS 39 17 28 11 0 0 6 59 12 18
2018 AS 32 37 26 0 5 0 0 68 5 19
2018 AS-01 18 36 36 0 9 0 0 55 9 11
2017 AS 49 21 10 10 5 0 5 73 16 19
2017 AS-01 52 29 10 10 0 0 0 81 10 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 53 24 12 9 3 0 0 76 12 34
2020 AS-01 53 20 7 20 0 0 0 73 20 15
2019 AS 44 33 11 0 6 0 6 82 6 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 41 35 15 9 0 0 0 76 9 34
2020 AS-01 60 20 13 7 0 0 0 80 7 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 29 26 9 0 0 0 65 9 34
2020 AS-01 20 47 20 13 0 0 0 67 13 15
2019 AS 22 50 17 6 0 0 6 76 6 18
2018 AS 37 21 32 5 5 0 0 58 11 19
2018 AS-01 36 27 18 9 9 0 0 64 18 11
2017 AS 44 36 10 10 0 0 0 79 10 19
2017 AS-01 43 38 10 10 0 0 0 81 10 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 21 18 3 3 0 0 76 6 34
2020 AS-01 53 33 7 0 7 0 0 87 7 15
2019 AS 44 28 11 11 0 0 6 76 12 18
2018 AS 63 21 5 5 0 0 5 89 6 19
2018 AS-01 55 27 9 9 0 0 0 82 9 11
2017 AS 85 15 0 0 0 0 0 100 0 19
2017 AS-01 90 10 0 0 0 0 0 100 0 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 29 21 9 6 0 0 65 15 34
2020 AS-01 13 40 20 13 13 0 0 53 27 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 71 21 6 3 0 0 0 91 3 34
2020 AS-01 67 27 0 7 0 0 0 93 7 15
2019 AS 53 35 6 0 0 0 6 94 0 17
2018 AS 68 11 5 0 0 0 16 94 0 19
2018 AS-01 73 18 0 0 0 0 9 100 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 88 6 3 0 3 0 0 94 3 34
2020 AS-01 93 0 0 0 7 0 0 93 7 15
2019 AS 89 11 0 0 0 0 0 100 0 18
2018 AS 74 5 0 5 0 0 16 94 6 19
2018 AS-01 73 9 0 9 0 0 9 90 10 11
2017 AS 90 10 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 74 15 12 0 0 0 0 88 0 34
2020 AS-01 73 13 13 0 0 0 0 87 0 15
2019 AS 78 22 0 0 0 0 0 100 0 18
2018 AS 53 21 11 11 5 0 0 74 16 19
2018 AS-01 45 18 9 18 9 0 0 64 27 11
2017 AS 54 36 10 0 0 0 0 90 0 19
2017 AS-01 62 29 10 0 0 0 0 90 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 68 24 6 3 0 0 0 91 3 34
2020 AS-01 80 13 7 0 0 0 0 93 0 15
2019 AS 83 17 0 0 0 0 0 100 0 18
2018 AS 68 11 11 0 11 0 0 79 11 19
2018 AS-01 55 9 18 0 18 0 0 64 18 11
2017 AS 90 10 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 76 3 6 0 0 0 15 93 0 34
2020 AS-01 80 0 0 0 0 0 20 100 0 15
2019 AS 78 6 6 0 0 0 11 94 0 18
2018 AS 63 5 0 0 0 0 32 100 0 19
2018 AS-01 64 0 0 0 0 0 36 100 0 11
2017 AS 67 5 0 0 0 0 28 100 0 19
2017 AS-01 48 0 0 0 0 0 52 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 91 6 0 0 0 3 0 100 0 34
2020 AS-01 100 0 0 0 0 0 0 100 0 15
2019 AS 78 17 0 0 0 0 6 100 0 18
2018 AS 68 21 11 0 0 0 0 89 0 19
2018 AS-01 73 18 9 0 0 0 0 91 0 11
2017 AS 76 13 0 0 0 0 11 100 0 18
2017 AS-01 57 24 0 0 0 0 19 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 74 18 3 0 3 0 3 94 3 34
2020 AS-01 67 20 7 0 7 0 0 87 7 15
2019 AS 78 6 6 0 6 0 6 88 6 18
2018 AS 79 5 0 0 11 0 5 89 11 19
2018 AS-01 64 9 0 0 18 0 9 80 20 11
2017 AS 85 5 5 0 0 0 5 95 0 19
2017 AS-01 71 10 10 0 0 0 10 89 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 53 24 6 9 6 0 3 79 15 34
2020 AS-01 47 20 7 20 7 0 0 67 27 15
2019 AS 71 24 0 6 0 0 0 94 6 17
2018 AS 42 21 32 0 5 0 0 63 5 19
2018 AS-01 36 9 45 0 9 0 0 45 9 11
2017 AS 46 26 21 8 0 0 0 72 8 19
2017 AS-01 19 29 38 14 0 0 0 48 14 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 35 35 18 6 6 0 0 71 12 34
2020 AS-01 33 33 27 7 0 0 0 67 7 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 27 27 30 6 9 0 0 55 15 33
2020 AS-01 27 13 47 7 7 0 0 40 13 15
2019 AS 17 33 33 11 6 0 0 50 17 18
2018 AS 0 37 32 21 11 0 0 37 32 19
2018 AS-01 0 36 27 18 18 0 0 36 36 11
2017 AS 5 46 21 13 10 5 0 54 24 19
2017 AS-01 10 38 19 14 10 10 0 53 26 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 12 18 32 18 21 0 0 38 29 34
2020 AS-01 7 20 33 13 27 0 0 40 27 15
2019 AS 6 11 61 17 6 0 0 22 17 18
2018 AS 16 16 37 26 5 0 0 32 32 19
2018 AS-01 27 18 18 36 0 0 0 36 45 11
2017 AS 0 26 28 41 5 0 0 46 26 19
2017 AS-01 0 19 43 38 0 0 0 38 19 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 21 15 3 0 3 0 82 3 34
2020 AS-01 67 20 13 0 0 0 0 87 0 15
2019 AS 33 44 17 0 0 6 0 82 0 18
2018 AS 68 21 11 0 0 0 0 89 0 19
2018 AS-01 64 18 18 0 0 0 0 82 0 11
2017 AS 54 26 5 15 0 0 0 79 15 19
2017 AS-01 71 19 0 10 0 0 0 90 10 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 12 15 12 3 0 0 71 15 34
2020 AS-01 60 13 13 13 0 0 0 73 13 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 59 21 3 12 6 0 0 79 18 34
2020 AS-01 73 13 7 0 7 0 0 87 7 15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 24 9 9 0 3 0 82 9 34
2020 AS-01 73 13 7 7 0 0 0 87 7 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 22 13 9 0 0 0 78 9 32
2020 AS-01 60 20 20 0 0 0 0 80 0 15
2019 AS 33 33 22 0 6 6 0 71 6 18
2018 AS 53 11 37 0 0 0 0 63 0 19
2018 AS-01 45 9 45 0 0 0 0 55 0 11
2017 AS 46 38 15 0 0 0 0 85 0 19
2017 AS-01 57 33 10 0 0 0 0 90 0 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 35 6 3 0 0 0 91 3 34
2020 AS-01 53 40 7 0 0 0 0 93 0 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 30 9 0 0 3 0 91 0 33
2020 AS-01 67 20 13 0 0 0 0 87 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 18 15 3 3 0 6 78 6 34
2020 AS-01 60 13 13 0 7 0 7 79 7 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 65 29 3 0 0 3 0 97 0 34
2020 AS-01 73 27 0 0 0 0 0 100 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 82 18 0 0 0 0 0 100 0 34
2020 AS-01 87 13 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 48 36 9 6 0 0 0 85 6 33
2020 AS-01 40 40 13 7 0 0 0 80 7 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 58 24 9 9 0 0 0 82 9 33
2020 AS-01 67 13 7 13 0 0 0 80 13 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 70 18 9 3 0 0 0 88 3 33
2020 AS-01 80 13 7 0 0 0 0 93 0 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 12 88 33
2020 AS-01 21 79 14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AS 24 76 34
2020 AS-01 27 73 15
2019 AS 11 89 18
2017 AS 33 67 19
2014 AS 24 76 33

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 65 24 6 0 0 0 6 94 0 34
2020 AS-01 67 20 7 0 0 0 7 93 0 15
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 18 68 15 0 79 21 34
2020 AS-01 13 60 27 0 82 18 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AS 56 9 9 9 12 0 6 69 22 34
2020 AS-01 60 7 7 13 0 0 13 77 15 15
2019 AS 33 17 0 17 22 0 11 56 44 18
2018 AS 47 5 11 16 16 0 5 56 33 19
2018 AS-01 45 9 9 18 18 0 0 55 36 11
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