2020 Public Service Employee Survey Results for Transportation Safety Board of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 44 6 10 2 0 0 83 11 115
2020 First official language - French 59 28 0 13 0 0 0 87 13 72

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 9 4 0 1 0 0 95 1 115
2020 First official language - French 73 17 6 4 0 0 0 90 4 72
2017 First official language - English 72 16 5 2 2 1 2 92 3 118
2017 First official language - French 52 33 4 5 4 0 1 86 10 71
2014 First official language - English 82 12 3 1 1 0 1 95 2 117
2014 First official language - French 52 34 4 6 3 0 0 86 10 62

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 10 4 2 0 0 85 5 115
2020 First official language - French 66 26 4 1 1 0 1 93 3 71
2019 First official language - English 55 28 6 10 1 0 0 83 11 101
2019 First official language - French 57 30 6 3 3 0 0 88 6 64
2017 First official language - English 46 28 8 13 5 0 0 75 18 117
2017 First official language - French 43 40 5 6 6 0 0 84 11 71
2014 First official language - English 53 30 5 8 4 0 0 83 12 117
2014 First official language - French 42 33 10 8 8 0 0 75 16 62

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 10 14 4 0 0 73 17 115
2020 First official language - French 47 36 12 6 0 0 0 83 6 70
2019 First official language - English 32 37 12 16 4 0 0 69 20 102
2019 First official language - French 43 34 16 5 2 0 0 78 6 64
2018 First official language - English 26 33 12 16 12 0 0 59 29 97
2018 First official language - French 42 32 9 8 7 0 2 76 15 60
2017 First official language - English 25 30 16 21 8 0 0 55 30 118
2017 First official language - French 32 35 14 10 7 0 1 68 17 71
2014 First official language - English 27 39 9 17 7 0 1 67 24 117
2014 First official language - French 26 37 15 14 6 2 0 64 21 62

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 26 7 8 1 0 0 84 9 113
2020 First official language - French 65 31 0 4 0 0 0 96 4 72
2019 First official language - English 49 31 7 10 3 0 0 80 13 102
2019 First official language - French 51 38 8 2 0 0 2 90 2 64
2017 First official language - English 38 37 9 9 7 0 0 75 16 116
2017 First official language - French 40 39 6 13 1 0 0 79 15 71
2014 First official language - English 51 31 8 8 3 0 0 82 10 117
2014 First official language - French 41 41 10 3 3 2 0 83 7 62

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 10 4 3 0 1 83 7 115
2020 First official language - French 61 26 7 3 1 0 1 89 4 72
2019 First official language - English 51 28 13 5 3 0 0 80 8 101
2019 First official language - French 53 34 5 5 2 0 2 89 6 64
2018 First official language - English 45 34 9 7 5 0 0 79 12 94
2018 First official language - French 46 41 5 5 2 0 2 88 7 59
2017 First official language - English 47 29 12 5 6 1 0 77 11 116
2017 First official language - French 42 34 13 7 5 0 0 75 12 71
2014 First official language - English 42 36 12 4 4 0 2 80 8 117
2014 First official language - French 27 39 11 18 5 0 0 66 23 62

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 33 8 5 2 1 0 85 7 114
2020 First official language - French 49 30 7 10 4 0 0 79 14 72
2019 First official language - English 57 23 12 6 3 0 0 79 9 102
2019 First official language - French 52 31 10 5 3 0 0 82 8 63
2018 First official language - English 49 26 9 13 3 0 0 76 15 96
2018 First official language - French 42 41 6 7 3 0 0 83 11 60
2017 First official language - English 41 36 11 4 7 0 0 77 11 118
2017 First official language - French 47 36 7 8 1 0 0 84 10 71
2014 First official language - English 53 29 10 8 1 0 0 82 8 117
2014 First official language - French 28 47 7 14 3 0 0 76 18 62

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 30 12 12 6 0 2 69 18 114
2020 First official language - French 33 30 12 18 6 0 0 64 24 72
2019 First official language - English 27 37 14 11 10 0 1 65 21 100
2019 First official language - French 36 26 21 10 6 0 0 63 17 64
2018 First official language - English 31 28 15 13 12 0 0 59 25 97
2018 First official language - French 38 26 18 11 7 0 0 64 18 60
2017 First official language - English 26 31 11 17 13 1 1 58 31 118
2017 First official language - French 30 36 16 11 7 0 1 66 18 71
2014 First official language - English 32 29 15 12 9 1 1 62 22 117
2014 First official language - French 19 32 19 18 11 0 0 51 29 62

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 43 3 12 4 0 0 82 15 114
2020 First official language - French 40 42 10 7 1 0 0 82 8 72
2019 First official language - English 34 39 12 10 4 0 1 74 14 100
2019 First official language - French 44 35 10 8 3 0 0 79 11 64
2018 First official language - English 29 45 13 9 4 0 0 74 13 97
2018 First official language - French 41 33 9 8 9 0 0 74 17 60
2017 First official language - English 28 41 9 15 6 0 1 70 21 118
2017 First official language - French 31 42 12 11 4 0 0 73 15 71

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 26 9 3 1 1 0 87 4 114
2020 First official language - French 59 31 6 4 0 0 0 90 4 72
2019 First official language - English 58 27 6 6 3 0 0 85 9 100
2019 First official language - French 62 22 11 5 0 0 0 84 5 64
2018 First official language - English 51 35 9 4 2 0 0 85 6 93
2018 First official language - French 68 23 2 5 2 0 0 91 7 60
2017 First official language - English 46 32 11 5 4 1 0 79 9 117
2017 First official language - French 59 29 8 1 1 2 0 89 3 71
2014 First official language - English 57 30 9 4 0 0 0 87 4 117
2014 First official language - French 45 32 15 3 5 0 0 77 8 62

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 9 6 7 1 0 78 13 114
2020 First official language - French 35 36 11 13 6 0 0 71 18 72
2019 First official language - English 38 37 7 10 8 0 0 75 18 99
2019 First official language - French 41 35 11 8 5 0 0 76 13 63
2018 First official language - English 32 29 14 11 13 0 0 61 24 94
2018 First official language - French 35 32 16 8 9 0 0 67 17 60
2017 First official language - English 31 32 12 13 13 0 0 62 26 118
2017 First official language - French 33 43 12 8 3 0 0 77 11 71

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 26 5 3 0 0 0 92 3 112
2020 First official language - French 63 23 10 3 1 0 0 86 4 70
2019 First official language - English 69 19 9 2 1 0 0 88 3 100
2019 First official language - French 65 17 13 3 2 0 0 82 5 64
2018 First official language - English 60 27 7 5 1 0 0 87 6 94
2018 First official language - French 62 30 5 2 2 0 0 92 3 60
2017 First official language - English 56 30 6 5 3 0 0 86 7 118
2017 First official language - French 66 26 7 0 0 0 0 93 0 70
2014 First official language - English 71 24 4 2 0 0 0 95 2 116
2014 First official language - French 56 34 5 3 2 0 0 90 5 62

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 13 11 3 0 1 73 13 113
2020 First official language - French 40 36 13 7 4 0 0 76 11 72
2019 First official language - English 43 30 9 10 7 0 1 74 17 100
2019 First official language - French 36 41 8 8 7 0 0 77 15 62
2018 First official language - English 30 32 15 12 11 0 0 62 23 95
2018 First official language - French 37 36 8 8 12 0 0 72 20 60
2017 First official language - English 31 28 11 18 11 0 1 59 30 118
2017 First official language - French 40 38 14 6 3 0 0 78 8 71
2014 First official language - English 24 42 12 11 10 1 1 67 21 117
2014 First official language - French 17 48 13 12 8 2 0 67 20 62

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 15 11 4 0 1 70 15 114
2020 First official language - French 44 35 13 4 3 0 1 80 7 72
2019 First official language - English 35 34 11 8 11 0 1 70 19 100
2019 First official language - French 40 35 8 14 3 0 0 74 18 64
2018 First official language - English 27 25 24 15 9 0 0 52 24 94
2018 First official language - French 44 29 13 3 11 0 0 73 14 59
2017 First official language - English 30 29 17 9 14 0 1 60 23 118
2017 First official language - French 34 46 11 6 4 0 0 79 10 71
2014 First official language - English 36 33 12 8 11 0 1 69 19 117
2014 First official language - French 22 34 25 6 11 1 0 57 18 62

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 14 8 4 0 0 74 12 115
2020 First official language - French 39 42 8 10 1 0 0 81 11 72
2019 First official language - English 33 40 11 11 5 0 0 73 16 100
2019 First official language - French 41 44 6 8 0 0 0 86 8 63
2018 First official language - English 26 32 19 14 9 0 0 58 23 94
2018 First official language - French 44 26 15 8 7 0 0 70 15 60
2017 First official language - English 30 32 14 11 13 0 1 63 23 117
2017 First official language - French 34 44 10 7 4 0 1 79 11 71
2014 First official language - English 36 35 12 9 8 0 0 71 17 117
2014 First official language - French 23 42 13 18 5 0 0 64 23 62

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 36 4 5 0 0 0 91 5 115
2020 First official language - French 44 33 15 6 1 0 0 78 7 72
2019 First official language - English 55 32 5 7 1 0 0 87 8 102
2019 First official language - French 53 27 17 3 0 0 0 79 3 64
2018 First official language - English 46 36 12 4 2 0 0 82 6 95
2018 First official language - French 51 31 10 8 0 0 0 82 8 60
2017 First official language - English 49 29 13 7 3 0 0 78 10 118
2017 First official language - French 53 34 8 3 3 0 0 87 5 70
2014 First official language - English 56 29 9 4 2 0 0 85 6 116
2014 First official language - French 37 43 9 8 2 2 0 82 10 62

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 32 24 9 6 0 0 61 15 114
2020 First official language - French 36 42 12 3 5 0 1 79 8 72
2019 First official language - English 32 24 23 11 9 1 0 57 20 100
2019 First official language - French 32 35 21 8 2 2 0 68 11 64
2018 First official language - English 33 31 17 14 5 0 0 64 19 94
2018 First official language - French 33 29 21 11 3 0 2 64 15 60
2017 First official language - English 32 31 26 3 6 2 0 64 9 118
2017 First official language - French 30 42 11 4 5 4 4 78 10 71
2014 First official language - English 26 41 20 7 3 1 2 69 10 117
2014 First official language - French 32 37 18 10 3 0 0 70 13 61

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 20 33 26 13 0 2 39 27 115
2020 First official language - French 8 16 31 27 14 1 3 43 25 71
2019 First official language - English 9 24 38 17 11 1 0 28 34 101
2019 First official language - French 6 33 35 19 6 0 2 25 40 64
2018 First official language - English 10 20 46 16 6 1 2 22 31 95
2018 First official language - French 7 24 33 26 8 0 2 35 31 59
2017 First official language - English 8 23 44 17 8 1 0 25 31 118
2017 First official language - French 7 28 32 22 7 1 4 30 37 71
2014 First official language - English 7 22 31 29 8 3 0 38 30 117
2014 First official language - French 7 39 39 11 3 2 0 15 46 62

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 10 19 31 31 2 2 63 17 114
2020 First official language - French 6 4 21 35 30 1 3 68 10 72
2019 First official language - English 4 17 33 21 24 1 0 46 21 100
2019 First official language - French 5 6 27 39 18 3 1 60 12 64
2018 First official language - English 9 21 32 21 14 1 1 36 31 95
2018 First official language - French 4 16 29 26 20 4 2 49 20 58
2017 First official language - English 8 14 37 27 12 1 1 39 23 118
2017 First official language - French 3 16 19 32 23 3 4 59 21 71
2014 First official language - English 4 11 22 30 26 5 2 60 16 117
2014 First official language - French 2 13 29 32 16 8 0 53 16 62

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 17 29 20 15 0 3 36 34 113
2020 First official language - French 13 14 28 23 19 0 3 44 27 72
2019 First official language - English 20 16 32 18 11 2 1 30 37 100
2019 First official language - French 12 5 41 16 18 6 2 37 18 64
2018 First official language - English 20 21 29 19 6 2 4 27 42 94
2018 First official language - French 7 20 22 27 21 2 2 50 27 57
2017 First official language - English 22 22 24 20 10 0 2 31 44 118
2017 First official language - French 8 25 26 16 19 3 3 37 35 70
2014 First official language - English 18 31 22 14 12 2 2 27 50 117
2014 First official language - French 12 18 25 28 14 3 0 43 31 61

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 8 36 25 19 0 2 45 19 113
2020 First official language - French 11 7 29 29 19 1 3 51 19 72
2019 First official language - English 8 13 33 30 14 1 1 44 22 102
2019 First official language - French 9 9 43 24 12 2 0 37 19 64
2018 First official language - English 15 15 32 29 6 0 2 36 31 94
2018 First official language - French 7 14 31 28 17 2 2 47 21 59
2017 First official language - English 9 16 37 26 10 0 3 37 26 117
2017 First official language - French 7 11 39 28 14 0 1 42 18 71
2014 First official language - English 9 11 32 32 11 3 3 46 21 117
2014 First official language - French 9 16 40 19 13 2 2 33 27 61

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 21 28 23 15 1 3 39 32 114
2020 First official language - French 14 15 16 29 19 1 4 52 31 72
2019 First official language - English 16 22 27 20 13 1 1 34 39 101
2019 First official language - French 14 18 38 16 12 2 0 28 33 64
2018 First official language - English 26 30 25 10 6 1 1 16 58 95
2018 First official language - French 15 18 39 14 10 0 4 25 35 58
2017 First official language - English 17 27 37 10 8 1 2 18 45 118
2017 First official language - French 15 19 35 19 5 1 5 26 37 71
2014 First official language - English 15 22 28 19 9 5 2 30 40 117
2014 First official language - French 11 20 37 22 5 2 5 28 33 62

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 12 22 32 27 2 3 61 16 115
2020 First official language - French 1 9 20 30 35 4 1 69 11 71
2019 First official language - English 5 14 25 31 16 4 6 52 21 101
2019 First official language - French 4 13 27 34 17 3 2 54 18 64
2018 First official language - English 17 19 28 24 8 1 3 33 37 95
2018 First official language - French 9 22 27 24 12 2 3 38 33 57
2017 First official language - English 5 8 36 33 14 2 3 49 13 116
2017 First official language - French 4 8 30 32 19 5 1 55 13 71
2014 First official language - English 3 6 24 36 21 6 3 63 11 117
2014 First official language - French 1 16 37 26 11 3 5 40 19 62

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 24 29 19 13 0 2 33 38 115
2020 First official language - French 10 18 21 24 21 1 4 48 30 71
2019 First official language - English 21 17 36 12 13 2 0 25 38 101
2019 First official language - French 5 17 39 15 16 8 0 34 24 64
2018 First official language - English 18 25 35 11 7 3 1 19 44 95
2018 First official language - French 13 15 19 42 8 2 2 52 29 58
2017 First official language - English 19 25 34 12 10 1 0 22 44 118
2017 First official language - French 7 17 34 21 16 4 1 39 25 71
2014 First official language - English 22 20 28 13 9 4 3 24 46 117
2014 First official language - French 10 26 21 24 17 1 0 42 36 62

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 11 40 31 11 1 1 43 16 115
2020 First official language - French 3 7 37 27 25 0 1 53 10 71
2019 First official language - English 9 21 27 32 9 1 1 42 30 101
2019 First official language - French 0 10 36 37 14 3 0 53 10 64
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 23 20 12 6 2 2 60 19 115
2020 First official language - French 40 19 13 8 3 7 10 72 13 72
2019 First official language - English 33 19 13 12 19 4 1 54 32 102
2019 First official language - French 34 22 17 10 10 5 3 61 21 64
2018 First official language - English 23 23 15 16 18 2 4 48 36 97
2018 First official language - French 31 25 7 8 15 5 9 65 27 59
2017 First official language - English 32 21 12 11 20 3 1 55 33 118
2017 First official language - French 20 28 11 8 17 9 7 57 30 71
2014 First official language - English 30 21 14 13 10 4 7 57 27 117
2014 First official language - French 11 34 20 8 18 5 5 49 29 62

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 20 9 11 5 0 0 74 17 114
2020 First official language - French 69 21 3 4 3 0 0 90 7 72
2019 First official language - English 48 19 11 11 9 3 0 69 20 102
2019 First official language - French 56 23 13 5 3 0 0 79 8 64
2018 First official language - English 36 25 9 16 14 1 0 61 30 97
2018 First official language - French 52 20 9 7 12 0 0 72 19 59
2017 First official language - English 37 32 7 10 13 0 0 69 23 117
2017 First official language - French 54 26 6 7 5 1 0 81 12 71
2014 First official language - English 39 31 11 12 7 0 1 70 19 116
2014 First official language - French 26 40 8 13 10 1 1 68 24 62

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 29 4 6 3 0 1 88 9 114
2020 First official language - French 75 10 6 6 3 0 0 86 9 70
2019 First official language - English 46 27 7 12 7 1 0 74 19 101
2019 First official language - French 59 31 2 5 3 0 0 90 8 64
2018 First official language - English 39 29 6 16 10 0 0 68 26 95
2018 First official language - French 49 32 8 8 3 0 0 80 12 57
2017 First official language - English 34 37 9 13 7 0 0 71 20 118
2017 First official language - French 51 29 4 9 5 1 0 81 15 71
2014 First official language - English 43 38 7 5 6 0 1 82 11 117
2014 First official language - French 41 37 5 13 3 0 1 78 16 62

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 42 7 5 3 0 0 84 9 113
2020 First official language - French 63 20 7 6 3 0 1 84 9 71
2019 First official language - English 50 28 9 9 2 2 0 80 11 101
2019 First official language - French 48 25 16 8 3 0 0 73 11 64
2018 First official language - English 40 37 13 6 3 0 1 78 9 97
2018 First official language - French 56 23 10 5 4 2 0 80 9 59

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 18 10 3 3 5 2 82 6 115
2020 First official language - French 65 20 4 0 3 6 3 92 3 72
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 9 4 4 0 3 82 9 115
2020 First official language - French 59 25 8 1 1 0 4 88 3 71
2019 First official language - English 58 20 6 7 3 1 6 83 10 102
2019 First official language - French 46 25 16 3 2 3 5 78 5 64

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 21 11 4 5 2 2 79 10 114
2020 First official language - French 49 35 7 6 3 1 0 84 9 72
2019 First official language - English 49 25 7 11 5 0 3 77 16 101
2019 First official language - French 54 20 13 11 2 0 0 74 13 64
2018 First official language - English 37 31 16 4 9 2 1 71 13 96
2018 First official language - French 52 23 10 5 9 0 2 76 14 60
2017 First official language - English 39 28 10 12 8 0 2 69 21 118
2017 First official language - French 41 30 18 8 3 1 0 71 11 71
2014 First official language - English 40 30 8 8 9 3 2 73 18 117
2014 First official language - French 23 40 21 8 6 1 0 64 14 62

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 15 15 5 7 2 4 71 13 115
2020 First official language - French 60 19 11 3 3 3 1 83 6 72

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 23 11 5 3 0 1 81 8 115
2020 First official language - French 60 23 11 1 4 0 0 83 6 72
2019 First official language - English 59 19 4 8 8 0 1 80 16 98
2019 First official language - French 53 18 11 11 5 2 0 72 16 63
2018 First official language - English 43 30 7 10 8 0 1 74 19 94
2018 First official language - French 53 23 5 10 7 0 2 78 17 60
2017 First official language - English 49 20 12 11 7 0 1 70 18 118
2017 First official language - French 53 18 17 7 6 0 0 71 12 71
2014 First official language - English 44 31 8 6 8 3 1 78 14 117
2014 First official language - French 35 36 15 11 3 0 0 71 14 62

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 114
2020 First official language - French 36 64 72

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 10 10 1 1 1 10 87 2 115
2020 First official language - French 65 17 7 1 0 3 7 91 2 72

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 12 9 6 3 1 3 82 9 115
2020 First official language - French 67 24 7 1 1 0 0 90 3 72
2019 First official language - English 62 18 7 9 3 0 2 81 12 102
2019 First official language - French 62 20 8 8 2 0 0 82 10 64
2018 First official language - English 49 22 9 8 10 0 1 72 18 96
2018 First official language - French 47 24 8 6 9 0 5 75 16 59
2017 First official language - English 54 18 10 7 10 0 1 73 17 116
2017 First official language - French 50 25 11 7 7 0 1 75 14 71
2014 First official language - English 52 23 7 7 10 0 2 76 17 117
2014 First official language - French 39 34 10 10 7 1 0 73 16 62
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 28 14 4 7 7 0 74 11 115
2020 First official language - French 46 30 7 11 3 1 1 78 14 72
2019 First official language - English 30 28 15 9 12 7 0 62 22 102
2019 First official language - French 32 28 22 11 3 3 0 62 15 64
2018 First official language - English 23 22 17 20 12 5 1 48 34 97
2018 First official language - French 42 27 12 3 9 7 0 74 13 60
2017 First official language - English 18 24 14 18 17 9 0 46 38 118
2017 First official language - French 28 43 10 10 4 7 0 75 14 71
2014 First official language - English 34 29 11 14 4 8 0 69 19 117
2014 First official language - French 27 36 6 18 3 9 0 69 24 62

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 17 8 7 2 0 68 15 115
2020 First official language - French 38 32 8 17 4 0 1 70 21 72
2019 First official language - English 27 28 15 13 15 2 0 56 29 102
2019 First official language - French 29 30 22 14 5 0 0 59 19 64
2018 First official language - English 16 23 19 19 20 1 1 41 40 97
2018 First official language - French 43 27 8 9 11 3 0 72 20 60
2017 First official language - English 16 26 13 17 27 2 0 42 45 118
2017 First official language - French 29 32 19 14 5 1 0 62 19 71
2014 First official language - English 28 34 9 14 12 3 0 64 26 117
2014 First official language - French 25 27 18 19 5 3 2 55 26 62

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 33 16 11 6 5 0 65 18 115
2020 First official language - French 36 28 13 14 6 3 1 66 20 72
2019 First official language - English 21 28 16 19 15 1 0 50 34 101
2019 First official language - French 26 30 19 18 6 2 0 56 24 64
2018 First official language - English 15 21 16 28 13 6 1 38 45 97
2018 First official language - French 26 36 14 8 9 5 2 67 18 60
2017 First official language - English 14 18 19 23 22 4 0 34 47 118
2017 First official language - French 21 31 17 19 7 5 0 55 27 71
2014 First official language - English 21 33 12 20 8 6 0 57 30 117
2014 First official language - French 14 29 21 24 3 8 0 47 30 62

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 17 11 8 2 1 64 19 115
2020 First official language - French 30 32 18 7 10 1 1 64 17 72
2019 First official language - English 18 31 15 14 18 3 0 51 33 102
2019 First official language - French 23 34 14 14 11 3 0 59 26 64
2018 First official language - English 15 27 14 20 20 3 1 44 41 97
2018 First official language - French 31 40 14 3 12 0 0 71 16 59
2017 First official language - English 16 25 17 17 22 3 0 42 40 118
2017 First official language - French 23 40 18 6 13 0 0 63 19 71
2014 First official language - English 27 22 14 17 13 7 0 53 33 116
2014 First official language - French 17 28 20 18 8 10 0 50 28 62

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 21 7 1 0 2 3 92 1 115
2020 First official language - French 62 24 9 3 1 0 1 87 4 71
2019 First official language - English 68 22 5 1 1 4 0 93 2 102
2019 First official language - French 69 20 5 0 5 2 0 90 5 64
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 38 11 5 0 0 0 83 5 115
2020 First official language - French 46 47 6 1 0 0 0 93 1 72
2019 First official language - English 38 37 12 8 4 1 0 76 12 102
2019 First official language - French 48 40 11 0 2 0 0 87 2 64
2018 First official language - English 32 34 17 10 5 1 0 67 16 97
2018 First official language - French 55 31 9 3 2 0 0 86 5 60
2017 First official language - English 36 36 13 9 7 0 0 72 16 118
2017 First official language - French 46 37 7 7 3 0 0 83 10 70
2014 First official language - English 46 38 6 5 3 2 0 85 9 117
2014 First official language - French 33 45 11 5 3 3 0 80 8 62

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 34 27 18 3 1 0 52 21 113
2020 First official language - French 19 43 21 8 4 4 0 65 13 72
2019 First official language - English 13 27 22 24 11 4 0 42 36 102
2019 First official language - French 22 28 22 24 3 2 0 50 28 64

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 11 12 4 3 1 71 17 114
2020 First official language - French 38 35 6 10 4 7 0 79 15 71
2019 First official language - English 32 31 17 8 10 2 1 64 18 101
2019 First official language - French 31 30 17 16 5 0 2 61 21 64
2018 First official language - English 27 31 13 14 11 2 1 60 26 97
2018 First official language - French 39 42 11 2 3 4 0 84 5 60
2017 First official language - English 34 30 9 10 13 4 0 67 24 118
2017 First official language - French 32 42 9 8 3 6 0 79 12 70
2014 First official language - English 41 33 8 9 7 3 1 76 16 117
2014 First official language - French 28 33 16 14 5 2 2 63 20 63

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 17 11 1 1 0 71 12 114
2020 First official language - French 47 25 17 6 3 3 0 74 9 72
2019 First official language - English 30 28 16 16 7 4 0 60 24 101
2019 First official language - French 36 37 15 11 0 2 0 74 11 63
2018 First official language - English 21 36 20 11 12 1 0 57 23 96
2018 First official language - French 38 41 10 5 4 2 0 81 9 60

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 12 15 18 11 8 2 52 31 114
2020 First official language - French 30 26 13 11 7 10 3 65 21 72
2019 First official language - English 26 18 17 11 13 12 3 52 28 100
2019 First official language - French 21 24 19 16 13 5 3 49 31 64
2018 First official language - English 23 15 23 16 14 8 2 42 33 97
2018 First official language - French 24 22 14 10 6 18 6 60 21 60
2017 First official language - English 21 19 18 15 17 9 2 45 35 118
2017 First official language - French 15 32 15 11 8 15 5 58 24 71
2014 First official language - English 26 23 16 10 11 9 5 57 25 117
2014 First official language - French 12 12 22 13 18 17 5 32 39 63

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 27 15 16 10 4 4 55 29 114
2020 First official language - French 32 32 18 10 4 4 0 66 15 72
2019 First official language - English 24 27 18 8 19 3 1 54 28 101
2019 First official language - French 27 46 11 10 6 0 0 73 16 64
2018 First official language - English 17 19 17 18 23 5 1 38 44 97
2018 First official language - French 30 31 17 6 9 7 0 66 16 60
2017 First official language - English 17 24 17 15 22 4 0 43 39 118
2017 First official language - French 34 29 14 15 7 1 0 64 22 71
2014 First official language - English 20 27 19 16 13 5 1 50 31 116
2014 First official language - French 28 25 31 5 8 3 0 55 13 63

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 14 17 23 22 6 6 30 51 115
2020 First official language - French 15 17 17 21 21 1 8 35 46 72
2019 First official language - English 11 16 15 23 25 4 7 30 54 102
2019 First official language - French 15 13 22 14 25 0 10 31 44 64
2018 First official language - English 8 15 19 14 35 1 7 25 54 97
2018 First official language - French 11 17 18 20 21 3 9 33 47 59
2017 First official language - English 5 11 21 18 37 1 7 18 60 118
2017 First official language - French 16 29 15 16 17 3 5 48 35 71
2014 First official language - English 12 23 14 14 25 8 4 40 45 117
2014 First official language - French 14 17 15 22 27 3 1 33 52 63

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 20 11 3 2 1 3 83 5 115
2020 First official language - French 60 24 6 6 3 1 1 86 9 72
2019 First official language - English 52 28 12 3 0 2 3 85 3 102
2019 First official language - French 66 24 5 3 0 0 2 92 3 63

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 22 15 4 4 2 4 76 8 115
2020 First official language - French 57 17 10 7 6 0 3 77 13 71
2019 First official language - English 43 18 18 3 10 3 6 67 14 102
2019 First official language - French 60 23 10 2 5 2 0 84 6 63

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 11 4 2 4 5 4 90 6 115
2020 First official language - French 83 4 4 1 1 1 4 93 3 72
2019 First official language - English 65 10 4 3 5 7 7 87 9 102
2019 First official language - French 73 8 6 3 5 3 2 85 8 63

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 8 2 0 1 4 4 97 1 114
2020 First official language - French 85 4 0 3 0 1 7 97 3 72
2019 First official language - English 77 6 4 0 0 4 9 95 0 102
2019 First official language - French 85 3 3 0 0 2 6 96 0 62

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 40 21 12 3 1 0 64 15 115
2020 First official language - French 25 50 13 7 1 3 1 78 9 71
2019 First official language - English 22 40 13 11 9 5 1 65 21 102
2019 First official language - French 25 40 22 8 3 2 0 66 11 64
2018 First official language - English 22 25 17 21 10 3 1 50 32 97
2018 First official language - French 22 40 23 3 7 5 0 65 11 60
2017 First official language - English 17 30 19 14 17 1 2 48 32 118
2017 First official language - French 29 37 18 10 3 4 0 69 13 71

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 16 5 3 1 1 76 8 115
2020 First official language - French 47 38 8 4 1 1 0 86 6 72
2019 First official language - English 36 37 10 9 5 3 0 76 14 101
2019 First official language - French 41 34 21 2 3 0 0 75 5 63
2018 First official language - English 34 30 19 7 6 2 1 67 14 96
2018 First official language - French 41 46 4 0 6 3 0 90 6 60
2017 First official language - English 30 35 17 8 8 2 0 66 17 118
2017 First official language - French 36 45 7 3 4 5 0 86 7 71
2014 First official language - English 44 35 8 3 3 7 1 85 7 117
2014 First official language - French 31 38 13 8 5 4 0 73 14 63

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 16 5 2 5 0 75 7 115
2020 First official language - French 49 32 13 6 0 1 0 82 6 72
2019 First official language - English 39 31 14 2 7 7 1 75 9 101
2019 First official language - French 34 42 12 6 2 3 0 79 8 64
2018 First official language - English 30 29 18 5 4 11 2 69 11 96
2018 First official language - French 45 40 12 0 0 3 0 88 0 60
2017 First official language - English 34 27 17 2 9 10 1 68 13 118
2017 First official language - French 33 37 14 4 3 9 0 77 8 71
2014 First official language - English 42 28 16 3 3 7 2 76 7 116
2014 First official language - French 28 38 21 3 3 3 3 71 7 63

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 27 21 8 1 7 0 68 9 115
2020 First official language - French 46 29 15 4 0 6 0 79 4 72

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 20 11 7 2 5 0 79 9 113
2020 First official language - French 55 29 10 1 1 3 0 87 3 72

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 9 4 3 0 0 84 7 114
2020 First official language - French 64 21 8 4 3 0 0 85 7 72
2019 First official language - English 52 26 9 5 8 0 0 78 13 100
2019 First official language - French 53 32 8 5 2 0 0 85 7 63
2018 First official language - English 42 33 11 6 7 0 0 75 14 96
2018 First official language - French 52 33 6 0 9 0 0 85 9 60
2017 First official language - English 42 33 9 7 8 0 1 76 15 117
2017 First official language - French 50 35 8 3 4 0 0 85 7 71
2014 First official language - English 54 28 8 6 3 1 0 82 10 117
2014 First official language - French 38 39 13 7 3 0 0 77 10 63

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 12 9 3 0 0 76 12 112
2020 First official language - French 59 17 13 6 6 0 0 76 11 72
2019 First official language - English 42 28 12 12 7 0 0 70 19 102
2019 First official language - French 43 38 13 6 0 0 0 81 6 64
2018 First official language - English 37 19 26 6 12 0 0 56 19 95
2018 First official language - French 52 23 13 5 6 2 0 76 11 60
2017 First official language - English 31 27 19 12 11 0 0 58 23 118
2017 First official language - French 47 24 11 8 7 2 0 73 15 71
2014 First official language - English 53 24 8 10 4 0 0 78 14 117
2014 First official language - French 30 28 24 8 6 3 0 60 15 63

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 13 6 4 0 0 76 11 114
2020 First official language - French 59 15 15 7 3 0 0 75 10 72
2019 First official language - English 43 27 13 11 6 0 0 70 17 101
2019 First official language - French 43 36 13 6 2 0 0 79 8 64
2018 First official language - English 33 25 21 10 11 0 0 58 21 96
2018 First official language - French 44 34 14 5 3 0 0 78 8 60
2017 First official language - English 32 33 9 13 13 0 0 65 26 118
2017 First official language - French 44 28 12 10 4 2 0 74 14 71
2014 First official language - English 47 32 8 6 6 0 0 79 12 117
2014 First official language - French 30 32 18 14 5 1 0 63 19 63

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 9 11 4 1 3 75 15 114
2020 First official language - French 57 21 7 11 4 0 0 78 15 72
2019 First official language - English 41 24 14 8 8 5 1 69 17 102
2019 First official language - French 41 35 10 11 2 0 2 77 13 64
2018 First official language - English 41 19 15 11 9 3 3 63 21 96
2018 First official language - French 38 24 21 10 3 2 2 64 14 60
2017 First official language - English 34 27 12 10 11 3 3 65 22 118
2017 First official language - French 44 24 9 11 4 8 0 74 16 71
2014 First official language - English 46 24 15 9 3 2 1 72 12 117
2014 First official language - French 35 22 18 13 11 2 0 58 24 63
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 17 53 30 115
2020 First official language - French 18 60 22 72
2019 First official language - English 20 44 35 102
2019 First official language - French 20 54 26 64
2018 First official language - English 13 45 41 96
2018 First official language - French 19 42 39 60
2017 First official language - English 19 50 31 118
2017 First official language - French 23 53 23 71
2014 First official language - English 14 55 31 117
2014 First official language - French 30 46 24 63

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 31 10 39 10 5 5 20
2020 First official language - French 8 0 77 0 0 16 13
2019 First official language - English 48 0 23 0 18 10 21
2019 First official language - French 37 8 39 16 0 0 13
2018 First official language - English 47 0 14 24 7 7 13
2018 First official language - French 34 0 29 8 20 8 11
2017 First official language - English 25 0 33 25 4 13 24
2017 First official language - French 22 12 33 16 6 11 17
2014 First official language - English 53 0 29 12 9999 6 17
2014 First official language - French 26 5 64 0 9999 5 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 114
2020 First official language - French 8 92 72
2019 First official language - English 15 85 102
2019 First official language - French 13 87 63
2018 First official language - English 19 81 97
2018 First official language - French 17 83 60

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 19
2018 First official language - French 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 19
2018 First official language - French 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 42 58 19
2018 First official language - French 52 48 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 55 45 19
2018 First official language - French 48 52 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 29 71 19
2018 First official language - French 48 52 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 29 71 19
2018 First official language - French 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 15
2018 First official language - French 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 15
2018 First official language - French 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 18 16 10 10 23 4 52 26 115
2020 First official language - French 27 11 13 3 4 36 6 66 12 72
2019 First official language - English 10 20 12 8 20 28 4 43 40 102
2019 First official language - French 18 20 16 6 14 19 6 52 28 64
2018 First official language - English 8 16 12 15 20 25 4 34 49 97
2018 First official language - French 13 27 6 8 11 26 9 62 28 60
2017 First official language - English 7 11 24 12 15 29 4 26 39 118
2017 First official language - French 16 13 20 9 5 29 8 46 23 71
2014 First official language - English 16 14 13 7 9 35 6 51 28 117
2014 First official language - French 9 18 27 2 9 25 9 41 17 63

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 26 20 11 3 7 0 63 16 115
2020 First official language - French 43 22 18 8 3 6 0 69 12 72
2019 First official language - English 32 16 19 9 16 6 2 53 27 101
2019 First official language - French 31 37 11 6 8 6 0 73 15 63
2018 First official language - English 24 17 23 13 15 8 1 45 30 95
2018 First official language - French 33 42 7 11 4 3 0 78 16 60
2017 First official language - English 21 24 18 10 14 12 0 52 28 117
2017 First official language - French 34 28 10 13 3 11 0 71 18 71
2014 First official language - English 29 29 13 6 9 13 1 67 18 117
2014 First official language - French 19 27 27 8 5 12 2 53 15 63
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 102
2019 First official language - French 10 90 63

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 12 22 3 3 30 4 59 8 115
2020 First official language - French 29 13 10 0 3 38 8 77 5 72
2019 First official language - English 18 12 21 6 6 35 3 48 19 101
2019 First official language - French 22 16 27 2 5 19 10 53 9 63
2018 First official language - English 10 11 26 4 5 42 3 37 16 97
2018 First official language - French 19 17 18 3 6 31 5 57 14 60
2017 First official language - English 9 11 24 3 5 43 5 38 17 117
2017 First official language - French 23 16 11 0 5 36 8 71 10 71
2014 First official language - English 16 12 23 3 1 38 8 52 6 117
2014 First official language - French 9 17 18 3 3 44 5 52 12 63

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 25 23 6 2 11 0 66 9 115
2020 First official language - French 44 32 6 4 3 11 0 86 8 72
2019 First official language - English 41 24 13 3 9 9 1 73 13 102
2019 First official language - French 33 34 19 3 3 8 0 72 7 64
2018 First official language - English 23 23 26 3 6 19 0 56 11 97
2018 First official language - French 35 34 15 5 6 5 0 73 11 59
2017 First official language - English 24 24 26 2 6 17 2 59 9 118
2017 First official language - French 39 29 12 3 4 14 0 78 8 71
2014 First official language - English 34 27 19 3 1 14 2 72 5 117
2014 First official language - French 16 36 13 5 3 25 2 71 11 63
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 14 8 8 0 1 70 16 115
2020 First official language - French 47 26 15 6 6 0 0 73 11 72

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 24 14 10 7 0 1 69 17 115
2020 First official language - French 48 26 14 10 1 0 0 75 11 72
2019 First official language - English 34 32 17 7 9 0 1 67 16 102
2019 First official language - French 45 33 11 3 8 0 0 78 11 64
2018 First official language - English 21 30 20 15 14 0 0 51 29 97
2018 First official language - French 37 25 22 8 5 0 3 64 13 59
2017 First official language - English 38 31 13 7 10 1 1 70 17 117
2017 First official language - French 32 24 20 8 12 0 4 58 21 71

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 29 20 19 10 0 2 50 29 114
2020 First official language - French 11 33 28 14 14 0 0 44 28 72
2019 First official language - English 18 34 20 15 14 0 0 52 28 102
2019 First official language - French 11 34 30 9 15 0 0 46 25 64
2018 First official language - English 15 29 30 15 12 0 0 44 27 97
2018 First official language - French 10 39 20 16 12 0 2 51 29 58
2017 First official language - English 23 28 27 13 8 1 0 52 21 118
2017 First official language - French 17 27 29 15 12 0 0 44 27 71

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 27 8 5 0 2 59 13 115
2020 First official language - French 30 26 25 7 11 0 0 57 18 72
2019 First official language - English 28 35 19 9 9 0 1 63 18 101
2019 First official language - French 23 42 14 13 6 0 2 66 20 63
2018 First official language - English 23 37 16 13 11 0 0 60 24 97
2018 First official language - French 27 21 30 9 10 2 2 50 19 59
2017 First official language - English 26 31 16 16 9 1 2 58 25 118
2017 First official language - French 21 36 20 6 15 0 1 58 21 70

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 20 21 19 9 0 4 50 29 115
2020 First official language - French 27 25 24 13 13 0 0 51 25 72
2019 First official language - English 13 25 23 23 16 0 1 39 39 102
2019 First official language - French 18 30 21 14 16 0 2 49 30 64
2018 First official language - English 13 24 29 14 18 2 0 38 32 97
2018 First official language - French 15 26 27 16 12 0 4 43 29 59
2017 First official language - English 20 29 26 15 8 2 0 50 23 118
2017 First official language - French 12 24 35 8 17 1 4 37 26 71

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 26 8 6 3 0 3 82 10 115
2020 First official language - French 57 22 13 4 3 0 1 80 7 71
2019 First official language - English 45 33 15 1 3 1 1 81 4 102
2019 First official language - French 56 24 6 8 4 0 2 81 13 64
2018 First official language - English 52 30 9 4 4 0 1 82 8 96
2018 First official language - French 49 23 11 7 2 0 8 79 9 59
2017 First official language - English 52 29 7 6 1 1 4 85 7 117
2017 First official language - French 42 31 11 3 3 4 7 82 6 71

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 18 9 4 0 1 68 14 115
2020 First official language - French 42 30 14 7 6 0 1 73 13 72
2019 First official language - English 37 31 16 12 4 0 1 69 15 102
2019 First official language - French 45 30 17 5 3 0 0 75 8 63
2018 First official language - English 37 33 18 4 7 0 1 70 12 96
2018 First official language - French 31 24 23 15 2 0 6 58 18 58
2017 First official language - English 35 34 15 9 6 1 1 69 15 118
2017 First official language - French 36 29 15 10 10 0 0 65 21 71

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 24 17 10 4 0 6 66 16 114
2020 First official language - French 39 30 14 8 6 0 3 71 14 72

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 14 12 3 0 4 70 15 115
2020 First official language - French 40 26 18 7 7 1 0 67 14 72
2019 First official language - English 31 30 20 15 4 0 0 61 19 101
2019 First official language - French 40 32 17 5 6 0 0 71 11 64
2018 First official language - English 28 31 17 15 9 0 0 58 25 96
2018 First official language - French 33 30 18 5 11 2 2 65 16 60
2017 First official language - English 26 26 21 12 12 1 2 53 25 118
2017 First official language - French 29 35 18 8 9 1 0 65 17 71

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 27 23 10 5 0 3 60 16 114
2020 First official language - French 39 35 10 10 7 0 0 73 17 72
2019 First official language - English 20 42 23 10 4 1 0 63 14 100
2019 First official language - French 24 44 14 6 10 2 0 69 16 64
2018 First official language - English 21 39 18 15 6 0 0 60 22 96
2018 First official language - French 29 31 20 8 7 2 4 63 16 60
2017 First official language - English 19 28 30 12 11 1 0 48 23 118
2017 First official language - French 20 36 23 12 7 2 0 57 20 71

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 29 18 10 4 0 3 67 14 115
2020 First official language - French 53 18 16 4 9 0 0 72 13 71
2019 First official language - English 34 32 19 8 7 0 0 66 15 101
2019 First official language - French 52 16 22 5 5 0 0 68 10 64
2018 First official language - English 34 30 18 14 4 1 0 64 18 96
2018 First official language - French 41 24 12 11 9 0 3 67 21 59
2017 First official language - English 26 28 26 8 11 1 1 54 19 118
2017 First official language - French 36 27 19 11 5 0 2 64 17 71

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 19 12 6 5 0 3 77 12 114
2020 First official language - French 51 16 10 11 10 1 0 69 21 72
2019 First official language - English 49 25 12 5 10 0 0 73 15 101
2019 First official language - French 55 14 16 11 5 0 0 68 16 64

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 15 12 8 0 1 65 20 115
2020 First official language - French 29 32 22 10 4 1 1 63 14 72

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 34 16 7 3 1 3 73 11 115
2020 First official language - French 47 28 12 6 4 0 3 77 10 72
2019 First official language - English 42 31 18 4 5 0 0 73 9 100
2019 First official language - French 48 30 16 2 5 0 0 78 6 64
2018 First official language - English 33 32 18 12 3 0 1 66 15 96
2018 First official language - French 36 39 13 5 5 0 2 76 10 60
2017 First official language - English 34 32 19 10 3 1 1 67 14 118
2017 First official language - French 42 25 20 7 7 0 0 66 14 71

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 31 4 2 3 0 1 91 4 114
2020 First official language - French 62 21 11 1 1 0 3 86 3 72
2019 First official language - English 59 17 17 3 4 0 0 76 7 98
2019 First official language - French 81 15 3 2 0 0 0 95 2 63
2018 First official language - English 56 24 10 7 2 0 1 81 9 95
2018 First official language - French 54 25 10 0 6 0 5 84 6 60
2017 First official language - English 54 30 9 4 2 1 0 84 6 118
2017 First official language - French 59 23 8 8 1 0 0 82 9 71

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 13 7 3 0 1 77 11 113
2020 First official language - French 55 27 15 1 1 0 0 82 3 72

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 9 3 0 2 1 5 95 2 114
2020 First official language - French 83 4 7 1 0 0 4 91 1 71
2019 First official language - English 79 9 5 0 1 1 4 93 1 97
2019 First official language - French 84 8 2 0 0 2 4 98 0 64
2018 First official language - English 80 13 2 2 1 0 3 95 3 96
2018 First official language - French 72 12 6 0 0 0 10 94 0 60

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 13 7 1 3 1 3 89 4 112
2020 First official language - French 82 6 4 3 0 1 4 92 3 71
2019 First official language - English 62 18 8 5 7 0 1 80 12 102
2019 First official language - French 71 10 3 5 10 2 0 82 14 64
2018 First official language - English 56 20 10 3 9 1 1 77 12 96
2018 First official language - French 61 13 6 5 6 0 9 81 12 60
2017 First official language - English 63 14 9 4 7 0 2 79 12 118
2017 First official language - French 67 11 8 4 5 1 4 82 10 71

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 18 3 4 2 1 1 92 5 113
2020 First official language - French 75 17 4 0 1 1 1 94 1 71
2019 First official language - English 54 21 17 4 4 0 1 75 8 102
2019 First official language - French 73 18 5 3 2 0 0 90 5 64
2018 First official language - English 53 24 12 2 8 0 1 78 10 96
2018 First official language - French 62 17 11 2 2 0 7 85 3 60
2017 First official language - English 52 30 10 4 3 0 0 82 7 118
2017 First official language - French 54 29 8 4 1 0 4 86 5 71

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 15 12 4 5 2 2 77 10 114
2020 First official language - French 73 11 1 4 7 1 1 87 12 71
2019 First official language - English 60 12 17 5 4 0 2 74 9 101
2019 First official language - French 65 13 11 2 10 0 0 78 11 64
2018 First official language - English 42 22 13 10 10 0 2 66 21 94
2018 First official language - French 56 15 9 10 5 0 6 75 16 60
2017 First official language - English 49 19 14 7 11 0 1 68 18 117
2017 First official language - French 51 23 11 4 4 0 7 79 9 69

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 14 3 3 2 1 24 90 7 113
2020 First official language - French 75 6 3 1 1 0 14 93 3 72
2019 First official language - English 59 7 6 1 1 0 27 90 3 102
2019 First official language - French 64 10 3 2 3 0 18 90 6 63
2018 First official language - English 42 14 6 0 3 0 35 86 5 96
2018 First official language - French 54 11 5 8 0 0 22 84 10 60
2017 First official language - English 52 10 5 0 1 0 31 91 1 118
2017 First official language - French 52 10 6 4 3 0 26 83 9 71

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 24 7 0 0 0 3 93 0 115
2020 First official language - French 83 7 6 0 0 1 3 94 0 72
2019 First official language - English 73 16 4 3 0 0 4 93 3 101
2019 First official language - French 83 14 2 0 2 0 0 97 2 63
2018 First official language - English 64 23 8 3 0 0 2 88 3 95
2018 First official language - French 79 12 0 0 0 0 9 100 0 60
2017 First official language - English 69 19 6 1 1 2 3 92 2 115
2017 First official language - French 66 21 1 0 3 0 9 95 3 71

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 21 4 2 1 1 3 93 3 115
2020 First official language - French 86 6 4 3 0 0 1 93 3 72
2019 First official language - English 73 19 5 1 0 0 2 94 1 101
2019 First official language - French 87 6 2 0 3 2 0 95 3 63
2018 First official language - English 66 24 4 2 3 0 2 91 5 96
2018 First official language - French 76 9 0 4 5 0 6 90 10 60
2017 First official language - English 73 17 5 1 3 0 1 91 3 118
2017 First official language - French 72 9 5 1 3 0 9 90 5 71

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 34 10 4 3 0 3 83 7 115
2020 First official language - French 58 22 7 8 3 0 1 82 11 72
2019 First official language - English 55 27 13 5 0 1 0 82 5 101
2019 First official language - French 71 17 5 2 3 2 0 90 5 64
2018 First official language - English 48 32 14 4 1 0 1 81 6 96
2018 First official language - French 57 19 10 6 2 0 6 81 8 59
2017 First official language - English 45 35 12 2 2 1 2 82 5 117
2017 First official language - French 56 26 6 3 0 0 9 90 4 71

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 47 20 4 2 0 0 74 6 114
2020 First official language - French 41 31 20 8 0 0 0 72 8 72

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 33 32 10 5 0 0 52 16 114
2020 First official language - French 18 32 34 10 6 0 0 51 16 71
2019 First official language - English 20 29 30 13 7 1 0 50 20 100
2019 First official language - French 14 33 36 12 5 0 0 47 17 64
2018 First official language - English 11 38 32 8 10 0 0 50 18 97
2018 First official language - French 17 33 33 14 3 0 0 50 18 60
2017 First official language - English 17 30 34 8 12 0 0 46 20 118
2017 First official language - French 12 33 35 11 9 0 0 45 20 71

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 19 32 26 13 0 0 39 29 113
2020 First official language - French 8 15 34 26 15 0 0 42 24 72
2019 First official language - English 7 18 32 32 12 0 0 43 24 100
2019 First official language - French 8 14 33 33 13 0 0 46 22 64
2018 First official language - English 10 22 35 24 9 1 0 33 32 96
2018 First official language - French 5 17 28 36 13 0 2 50 22 60
2017 First official language - English 8 17 40 25 8 0 2 33 26 116
2017 First official language - French 11 15 33 26 14 0 0 41 26 71

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 49 6 4 1 0 0 89 5 115
2020 First official language - French 46 42 10 1 1 0 0 87 3 72
2019 First official language - English 33 39 14 5 8 1 0 73 13 101
2019 First official language - French 39 39 11 8 2 2 0 79 10 64
2018 First official language - English 32 37 16 10 4 1 0 70 14 97
2018 First official language - French 46 40 5 5 2 2 0 88 7 60
2017 First official language - English 24 36 20 10 8 2 0 61 19 117
2017 First official language - French 25 42 22 6 1 3 0 70 7 71

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 14 10 2 1 0 73 12 114
2020 First official language - French 46 28 15 7 3 1 0 75 10 72

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 26 11 12 7 1 1 70 19 112
2020 First official language - French 49 25 11 8 4 3 0 76 13 72

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 27 12 4 3 4 1 80 7 113
2020 First official language - French 58 21 11 0 3 6 1 85 3 72

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 16 14 6 1 0 63 20 115
2020 First official language - French 43 30 10 10 7 0 0 73 17 72
2019 First official language - English 22 22 19 17 18 1 0 45 36 99
2019 First official language - French 31 33 16 12 8 0 0 64 20 64
2018 First official language - English 23 25 16 19 17 0 0 48 36 97
2018 First official language - French 33 33 15 7 7 4 0 70 14 59
2017 First official language - English 16 35 16 17 16 1 0 52 33 118
2017 First official language - French 17 49 13 12 9 0 0 66 21 71

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 24 4 6 1 0 0 89 7 115
2020 First official language - French 69 30 1 0 0 0 0 99 0 71

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 23 5 6 2 0 0 86 9 115
2020 First official language - French 67 26 6 1 0 0 0 93 1 70

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 27 6 7 0 1 1 86 7 114
2020 First official language - French 59 33 6 1 0 0 1 93 1 71

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 23 5 3 3 0 3 89 5 115
2020 First official language - French 68 23 7 0 0 0 3 93 0 71

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 8 1 0 0 1 1 99 0 115
2020 First official language - French 87 11 1 0 0 0 0 99 0 71

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 31 4 2 0 1 1 94 2 114
2020 First official language - French 66 28 4 1 0 0 0 94 1 72

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 17 6 4 7 1 2 82 12 113
2020 First official language - French 61 27 4 4 3 1 0 89 7 72

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 22 7 4 3 0 1 86 7 114
2020 First official language - French 72 22 4 0 0 0 1 96 0 72

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 58 10 4 7 0 0 79 11 28
2020 First official language - French 23 59 5 9 5 0 0 81 14 22
2019 First official language - English 14 54 19 5 4 0 5 71 9 21
2019 First official language - French 22 49 14 12 5 0 0 70 16 23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 28
2020 First official language - French 100 0 22

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 14 25 7 0 0 53 32 28
2020 First official language - French 31 23 18 23 5 0 0 54 28 22
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 115
2020 First official language - French 6 94 71

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 115
2020 First official language - French 4 96 72
2019 First official language - English 13 87 102
2019 First official language - French 21 79 64
2017 First official language - English 16 84 118
2017 First official language - French 11 89 71
2014 First official language - English 8 92 117
2014 First official language - French 14 86 62

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 85 15 13
2019 First official language - French 100 0 13
2017 First official language - English 77 23 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 First official language - English 45 18 18 18 0 0 0 64 18 11
2019 First official language - French 61 16 15 0 0 0 8 84 0 13
2017 First official language - English 26 59 15 0 0 0 0 85 0 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 8 3 3 1 4 86 6 115
2020 First official language - French 58 28 4 1 3 1 4 91 4 72
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 46 25 0 62 38 115
2020 First official language - French 32 57 11 0 64 36 72

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 33
2020 First official language - French 48 52 23

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 6 18 24 24 0 3 32 50 33
2020 First official language - French 35 22 17 13 4 4 4 62 19 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 12 21 21 36 0 0 21 57 33
2020 First official language - French 22 26 9 13 22 0 9 52 38 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 11 6 6 5 2 9 81 12 115
2020 First official language - French 59 14 8 8 3 0 7 79 12 72
2019 First official language - English 57 13 6 7 4 2 11 81 12 101
2019 First official language - French 46 11 13 10 10 5 6 64 21 64
2018 First official language - English 57 8 6 10 7 1 11 74 19 96
2018 First official language - French 52 8 8 5 11 0 16 71 19 60
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