2020 Public Service Employee Survey Results for Shared Services Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	38	3	6	2	0	0	88	8	776
2020	Non-visible minority	49	38	4	7	2	0	0	88	9	3258

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	18	2	2	1	0	1	95	3	773
2020	Non-visible minority	75	17	4	2	1	1	1	93	3	3250
2017	Visible minority	62	25	6	3	2	1	2	90	5	526
2017	Non-visible minority	57	27	8	3	3	1	1	86	6	2764
2014	Visible minority	64	25	5	3	1	1	1	90	5	572
2014	Non-visible minority	55	25	9	6	3	1	2	83	8	3550

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	35	9	8	3	1	80	11	773
2020	Non-visible minority	48	32	9	8	3	1	81	10	3259
2019	Visible minority	48	31	9	7	5	0	79	12	653
2019	Non-visible minority	47	32	8	8	4	0	80	13	3037
2017	Visible minority	42	36	8	7	5	0	79	13	527
2017	Non-visible minority	38	38	9	9	6	0	77	15	2771
2014	Visible minority	42	34	8	9	7	0	76	17	571
2014	Non-visible minority	39	36	9	10	6	0	75	16	3549

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	37	12	8	4	0	76	11	773
2020	Non-visible minority	40	35	13	8	3	1	76	11	3250
2019	Visible minority	31	38	12	12	7	0	69	19	651
2019	Non-visible minority	29	37	16	12	6	1	66	18	3025
2018	Visible minority	24	35	15	16	9	0	59	26	434
2018	Non-visible minority	20	37	16	16	10	1	58	26	2278
2017	Visible minority	22	38	14	15	11	1	60	26	527
2017	Non-visible minority	20	34	17	15	14	1	54	29	2771
2014	Visible minority	16	31	18	17	18	1	47	35	572
2014	Non-visible minority	14	27	16	22	22	1	41	43	3549

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	37	10	6	2	0	82	7	765
2020	Non-visible minority	52	33	9	5	2	0	85	7	3233
2019	Visible minority	43	36	10	7	3	0	80	10	648
2019	Non-visible minority	47	34	10	6	2	0	82	8	3020
2017	Visible minority	41	38	11	6	3	0	80	9	525
2017	Non-visible minority	40	41	11	6	2	0	81	8	2762
2014	Visible minority	33	40	13	8	5	1	74	13	570
2014	Non-visible minority	36	39	13	7	3	0	76	11	3546

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	33	11	6	3	0	0	79	9	773
2020	Non-visible minority	54	27	9	6	3	0	1	82	9	3257
2019	Visible minority	52	27	10	6	5	0	0	79	11	653
2019	Non-visible minority	51	30	8	6	4	0	0	82	10	3034
2018	Visible minority	47	29	11	6	6	0	0	77	12	431
2018	Non-visible minority	46	33	10	6	4	0	0	79	11	2268
2017	Visible minority	43	31	14	6	5	0	1	75	11	525
2017	Non-visible minority	43	33	10	8	5	0	0	77	13	2767
2014	Visible minority	37	34	14	8	6	1	1	72	14	572
2014	Non-visible minority	35	34	14	9	6	0	1	70	15	3545

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	37	12	7	4	0	78	11	773
2020	Non-visible minority	40	36	12	7	4	0	76	12	3261
2019	Visible minority	39	35	13	8	5	0	74	13	652
2019	Non-visible minority	34	36	14	9	6	0	70	16	3041
2018	Visible minority	32	41	14	6	7	0	73	13	433
2018	Non-visible minority	28	41	13	11	7	0	69	18	2268
2017	Visible minority	31	39	13	8	8	0	71	16	527
2017	Non-visible minority	26	42	14	10	8	0	68	18	2768
2014	Visible minority	24	42	16	10	8	1	67	17	572
2014	Non-visible minority	20	42	16	12	10	0	62	22	3549

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	37	15	8	4	0	0	72	13	773
2020	Non-visible minority	39	34	13	8	5	0	0	73	13	3260
2019	Visible minority	33	36	16	7	7	0	0	70	14	653
2019	Non-visible minority	32	37	16	10	6	0	0	69	15	3037
2018	Visible minority	31	31	17	8	11	1	0	63	19	434
2018	Non-visible minority	27	34	18	13	8	0	0	61	21	2278
2017	Visible minority	27	35	17	10	10	0	1	63	20	527
2017	Non-visible minority	24	34	19	12	10	0	0	58	23	2770
2014	Visible minority	20	36	19	13	11	1	1	56	24	570
2014	Non-visible minority	18	35	20	15	12	0	0	54	27	3548

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	44	10	7	3	80	10	766
2020	Non-visible minority	33	41	12	9	5	74	14	3248
2019	Visible minority	32	39	15	9	5	71	14	650
2019	Non-visible minority	26	38	17	13	6	64	19	3028
2018	Visible minority	32	35	14	10	8	67	18	435
2018	Non-visible minority	21	37	17	15	9	58	24	2280
2017	Visible minority	28	38	14	12	7	66	20	527
2017	Non-visible minority	19	37	18	15	10	57	25	2768

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	37	7	3	2	0	88	5	769
2020	Non-visible minority	46	36	10	5	3	0	82	7	3241
2019	Visible minority	44	38	9	5	3	0	83	8	650
2019	Non-visible minority	38	37	12	8	4	0	76	12	3027
2018	Visible minority	44	39	11	3	3	1	83	6	435
2018	Non-visible minority	36	40	13	7	4	1	76	11	2275
2017	Visible minority	42	37	12	5	4	1	79	9	527
2017	Non-visible minority	31	38	14	10	6	1	69	16	2771
2014	Visible minority	34	41	12	5	6	1	77	11	570
2014	Non-visible minority	28	39	14	10	8	1	67	18	3546

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	35	13	7	4	0	76	11	773
2020	Non-visible minority	39	36	12	8	5	0	74	13	3256
2019	Visible minority	36	37	13	6	8	0	73	13	651
2019	Non-visible minority	33	36	16	8	7	0	69	15	3036
2018	Visible minority	37	30	14	7	10	1	68	18	435
2018	Non-visible minority	27	37	16	11	8	0	65	19	2274
2017	Visible minority	28	39	16	8	8	1	68	17	527
2017	Non-visible minority	24	36	17	12	10	0	60	22	2772

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	32	8	4	2	87	5	767
2020	Non-visible minority	52	31	11	4	2	83	6	3229
2019	Visible minority	49	34	10	3	3	84	6	642
2019	Non-visible minority	48	32	13	4	3	80	7	3020
2018	Visible minority	49	31	11	5	3	81	8	431
2018	Non-visible minority	43	36	13	5	3	79	8	2261
2017	Visible minority	49	29	13	4	4	79	8	526
2017	Non-visible minority	42	38	12	5	3	80	8	2760
2014	Visible minority	55	32	8	3	2	87	5	572
2014	Non-visible minority	50	31	11	4	3	82	8	3548

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	38	14	6	4	0	0	77	9	769
2020	Non-visible minority	40	35	12	8	5	0	0	75	13	3246
2019	Visible minority	36	33	16	7	6	1	1	70	14	650
2019	Non-visible minority	34	38	13	10	6	0	0	72	16	3026
2018	Visible minority	32	33	17	11	7	0	0	65	18	432
2018	Non-visible minority	27	39	15	11	7	0	0	67	18	2267
2017	Visible minority	33	37	14	8	7	0	0	70	15	525
2017	Non-visible minority	27	40	13	12	7	0	0	68	19	2762
2014	Visible minority	18	44	16	10	11	1	1	62	22	570
2014	Non-visible minority	19	39	15	15	12	0	0	58	27	3548

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	35	14	6	4	0	76	10	770
2020	Non-visible minority	44	32	13	7	4	0	76	11	3253
2019	Visible minority	39	31	16	7	7	0	70	13	652
2019	Non-visible minority	37	34	14	9	6	0	72	14	3036
2018	Visible minority	35	33	14	8	10	0	68	18	431
2018	Non-visible minority	32	35	17	9	7	0	67	15	2258
2017	Visible minority	35	33	17	7	7	0	69	14	526
2017	Non-visible minority	31	36	17	9	7	0	67	16	2762
2014	Visible minority	24	38	17	10	10	1	63	20	569
2014	Non-visible minority	25	36	17	12	10	0	61	22	3547

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	40	12	5	3	0	79	9	764
2020	Non-visible minority	40	38	12	8	3	0	77	11	3232
2019	Visible minority	39	36	14	5	4	1	76	10	640
2019	Non-visible minority	32	39	14	10	5	0	71	15	2996
2018	Visible minority	35	33	13	10	9	1	68	19	434
2018	Non-visible minority	27	36	17	12	8	0	63	19	2271
2017	Visible minority	34	34	16	8	8	0	68	16	526
2017	Non-visible minority	27	36	16	12	8	0	63	20	2766
2014	Visible minority	26	41	15	8	8	1	68	16	570
2014	Non-visible minority	22	35	18	13	11	0	58	25	3543

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	35	10	5	2	83	7	775
2020	Non-visible minority	44	36	10	6	4	80	10	3258
2019	Visible minority	42	38	10	4	4	81	9	654
2019	Non-visible minority	38	38	12	8	4	76	12	3040
2018	Visible minority	40	36	13	7	5	76	12	435
2018	Non-visible minority	33	40	13	8	5	74	13	2276
2017	Visible minority	38	35	15	7	5	74	11	526
2017	Non-visible minority	31	39	14	9	6	71	15	2764
2014	Visible minority	33	41	14	7	5	75	11	571
2014	Non-visible minority	28	40	15	10	6	69	16	3547

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	38	15	8	4	0	74	12	771
2020	Non-visible minority	38	30	16	9	5	1	69	15	3250
2019	Visible minority	42	36	12	5	3	1	79	8	650
2019	Non-visible minority	36	34	16	8	5	1	70	13	3025
2018	Visible minority	37	37	17	5	3	0	75	8	437
2018	Non-visible minority	34	32	17	10	6	1	67	16	2281
2017	Visible minority	36	39	14	4	5	1	76	9	526
2017	Non-visible minority	34	36	16	8	5	1	71	13	2769
2014	Visible minority	36	39	16	4	4	1	76	8	571
2014	Non-visible minority	32	35	18	8	6	1	68	14	3548

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	23	37	20	7	1	2	28	34	776
2020	Non-visible minority	12	26	35	18	8	1	1	26	38	3265
2019	Visible minority	11	24	38	16	7	2	2	24	36	653
2019	Non-visible minority	15	29	34	15	6	1	1	21	44	3042
2018	Visible minority	13	30	36	12	7	1	1	19	44	433
2018	Non-visible minority	16	30	35	13	4	1	1	18	46	2283
2017	Visible minority	15	24	35	13	7	1	6	21	41	521
2017	Non-visible minority	15	31	34	13	5	1	2	18	47	2760
2014	Visible minority	17	29	33	12	3	1	4	17	48	571
2014	Non-visible minority	19	34	30	10	4	1	2	14	55	3537

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	17	25	30	14	4	2	47	27	775
2020	Non-visible minority	10	18	29	25	15	1	1	41	29	3249
2019	Visible minority	12	18	28	21	15	3	3	39	32	651
2019	Non-visible minority	15	26	30	17	10	2	1	28	42	3031
2018	Visible minority	16	24	26	16	11	4	2	30	43	432
2018	Non-visible minority	19	28	30	15	6	1	1	22	48	2274
2017	Visible minority	20	23	27	11	10	4	6	23	47	523
2017	Non-visible minority	25	29	27	10	6	2	1	16	55	2757
2014	Visible minority	24	29	24	11	6	5	2	18	56	570
2014	Non-visible minority	32	31	23	7	5	1	1	12	64	3541

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	22	32	17	8	2	3	26	40	773
2020	Non-visible minority	19	26	30	14	7	1	1	22	47	3257
2019	Visible minority	20	30	27	11	8	3	2	20	52	653
2019	Non-visible minority	26	30	25	11	5	1	1	16	58	3033
2018	Visible minority	23	29	24	12	6	3	3	19	56	434
2018	Non-visible minority	31	30	24	10	3	1	1	13	62	2271
2017	Visible minority	23	27	26	11	6	3	5	18	54	521
2017	Non-visible minority	31	30	23	9	3	2	2	13	63	2765
2014	Visible minority	26	28	28	7	3	4	3	11	59	569
2014	Non-visible minority	36	29	22	8	3	1	2	11	67	3539

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	13	32	29	15	2	1	45	22	769
2020	Non-visible minority	11	18	33	24	13	1	1	37	29	3251
2019	Visible minority	8	16	29	25	17	2	2	44	25	652
2019	Non-visible minority	13	20	32	23	10	1	1	34	33	3026
2018	Visible minority	12	15	31	23	14	3	3	39	28	431
2018	Non-visible minority	14	21	34	22	7	1	1	30	36	2269
2017	Visible minority	13	16	32	19	12	2	6	34	31	520
2017	Non-visible minority	16	21	33	20	7	1	2	28	38	2752
2014	Visible minority	15	14	29	28	9	2	3	39	30	568
2014	Non-visible minority	17	22	32	19	7	1	2	27	40	3529

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	18	27	23	14	3	2	39	32	775
2020	Non-visible minority	15	20	27	22	13	1	2	36	36	3254
2019	Visible minority	12	20	29	20	15	1	3	37	33	652
2019	Non-visible minority	18	23	28	19	9	1	2	29	42	3038
2018	Visible minority	16	25	27	16	10	2	3	28	43	433
2018	Non-visible minority	21	26	27	16	6	2	1	23	49	2280
2017	Visible minority	18	24	25	15	10	3	6	27	46	520
2017	Non-visible minority	22	27	27	13	7	2	3	20	51	2752
2014	Visible minority	26	21	27	15	5	2	4	21	50	569
2014	Non-visible minority	30	28	23	11	5	1	3	16	60	3537

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	15	26	27	15	5	3	46	26	771
2020	Non-visible minority	9	14	26	28	18	3	2	48	24	3244
2019	Visible minority	11	19	25	19	17	6	4	39	33	648
2019	Non-visible minority	13	20	28	22	13	2	2	37	34	3030
2018	Visible minority	15	19	28	17	11	5	6	31	38	427
2018	Non-visible minority	15	22	27	21	10	3	2	32	39	2271
2017	Visible minority	16	20	24	16	11	6	7	31	41	519
2017	Non-visible minority	16	23	25	19	9	3	4	31	42	2754
2014	Visible minority	16	16	23	21	10	7	7	37	36	568
2014	Non-visible minority	16	19	25	21	12	2	5	35	37	3532

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	21	31	17	12	3	2	30	38	774
2020	Non-visible minority	21	24	30	16	7	1	1	24	46	3256
2019	Visible minority	18	22	28	14	12	4	2	28	42	653
2019	Non-visible minority	25	28	28	11	6	2	1	17	54	3035
2018	Visible minority	20	24	28	13	7	4	4	22	47	434
2018	Non-visible minority	29	27	28	10	4	1	1	15	57	2282
2017	Visible minority	22	21	30	11	6	3	5	20	47	522
2017	Non-visible minority	28	27	27	10	4	2	2	15	57	2757
2014	Visible minority	21	22	31	12	7	4	3	20	46	571
2014	Non-visible minority	26	28	28	10	4	2	2	15	56	3544

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	7	31	33	22	1	2	57	11	770
2020	Non-visible minority	3	8	28	39	21	1	1	61	11	3263
2019	Visible minority	5	11	31	28	20	1	3	51	17	655
2019	Non-visible minority	6	13	34	29	16	1	1	46	19	3037

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	29	17	5	5	6	4	70	11	772
2020	Non-visible minority	34	30	16	6	4	6	5	71	11	3258
2019	Visible minority	41	25	13	6	5	5	4	73	12	650
2019	Non-visible minority	36	29	16	6	4	6	4	72	11	3037
2018	Visible minority	29	30	16	8	7	7	3	65	17	432
2018	Non-visible minority	26	32	20	7	5	6	4	65	13	2281
2017	Visible minority	33	29	15	7	6	5	4	69	15	527
2017	Non-visible minority	29	30	17	7	6	6	6	66	14	2770
2014	Visible minority	38	28	13	6	5	5	5	74	12	572
2014	Non-visible minority	33	30	15	7	6	4	4	69	14	3547

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	26	9	7	4	1	0	80	11	772
2020	Non-visible minority	58	25	7	5	4	1	0	84	9	3251
2019	Visible minority	57	21	8	6	6	2	0	79	12	654
2019	Non-visible minority	53	27	8	6	4	1	0	81	11	3032
2018	Visible minority	47	28	9	9	7	1	1	75	16	430
2018	Non-visible minority	46	31	10	7	4	1	0	79	11	2278
2017	Visible minority	50	24	11	7	6	1	1	75	13	527
2017	Non-visible minority	45	31	11	6	5	1	1	77	12	2767
2014	Visible minority	48	26	10	7	6	2	1	76	14	572
2014	Non-visible minority	45	30	10	7	6	1	0	76	14	3548

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	29	5	5	3	0	0	86	8	766
2020	Non-visible minority	62	27	6	3	2	0	0	89	5	3238
2019	Visible minority	60	26	7	4	3	0	0	86	7	651
2019	Non-visible minority	57	29	6	5	2	0	0	87	7	3027
2018	Visible minority	52	31	8	7	2	0	0	83	9	429
2018	Non-visible minority	51	35	7	4	2	0	0	87	7	2278
2017	Visible minority	49	33	9	5	3	1	1	83	8	525
2017	Non-visible minority	46	38	9	5	2	1	0	84	7	2761
2014	Visible minority	42	36	11	5	3	1	1	80	8	572
2014	Non-visible minority	43	41	8	5	2	0	0	84	8	3548

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	32	10	4	2	2	0	84	6	771
2020	Non-visible minority	52	32	9	3	2	1	0	85	5	3225
2019	Visible minority	51	30	10	4	3	1	1	82	8	653
2019	Non-visible minority	50	33	10	4	2	1	0	84	6	3037
2018	Visible minority	44	35	11	3	5	1	0	81	8	433
2018	Non-visible minority	42	39	11	4	2	1	0	83	6	2281

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	24	15	5	6	8	3	72	12	773
2020	Non-visible minority	57	20	9	2	2	6	4	85	5	3256

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	24	14	2	2	2	3	81	5	775
2020	Non-visible minority	57	24	11	3	2	1	2	83	5	3259
2019	Visible minority	51	24	13	4	4	2	4	79	8	652
2019	Non-visible minority	55	25	12	3	2	1	2	82	6	3037

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	27	10	5	3	0	0	81	9	774
2020	Non-visible minority	50	30	10	6	4	0	0	80	10	3250
2019	Visible minority	50	27	11	6	5	1	1	78	11	653
2019	Non-visible minority	46	30	12	7	4	1	0	77	12	3038
2018	Visible minority	45	29	12	6	7	1	1	75	13	431
2018	Non-visible minority	39	33	14	8	5	0	0	73	13	2277
2017	Visible minority	43	32	12	7	5	1	1	76	12	525
2017	Non-visible minority	38	33	13	8	6	1	1	72	15	2769
2014	Visible minority	39	34	13	8	6	1	0	73	13	572
2014	Non-visible minority	35	34	15	9	6	1	1	70	16	3549

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	22	13	4	4	1	0	79	8	769
2020	Non-visible minority	57	22	12	3	4	1	1	80	7	3253

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	29	11	4	2	0	0	82	7	771
2020	Non-visible minority	52	30	8	5	3	0	1	83	9	3259
2019	Visible minority	52	27	8	6	5	1	1	81	11	647
2019	Non-visible minority	50	29	10	6	4	1	0	80	11	3032
2018	Visible minority	46	31	10	5	7	1	1	78	12	432
2018	Non-visible minority	43	32	11	8	5	1	0	76	13	2271
2017	Visible minority	47	28	12	6	5	1	1	77	12	526
2017	Non-visible minority	42	33	11	7	5	1	1	76	13	2773
2014	Visible minority	41	34	12	6	6	1	0	76	12	572
2014	Non-visible minority	38	35	11	9	6	1	0	73	16	3547

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	774
2020	Non-visible minority	31	69	3264

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	17	9	2	2	5	9	85	5	777
2020	Non-visible minority	60	15	8	1	1	5	10	88	3	3260

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	23	8	5	3	0	0	85	8	772
2020	Non-visible minority	63	21	7	4	3	0	0	85	7	3266
2019	Visible minority	60	24	8	4	4	0	0	84	9	653
2019	Non-visible minority	58	25	9	5	4	0	0	83	9	3043
2018	Visible minority	51	24	10	7	7	1	0	76	14	433
2018	Non-visible minority	49	27	12	6	5	0	0	76	11	2276
2017	Visible minority	57	22	12	3	5	1	1	80	8	526
2017	Non-visible minority	51	27	11	6	4	0	0	79	10	2767
2014	Visible minority	49	28	10	5	6	1	0	79	11	570
2014	Non-visible minority	47	29	11	7	6	0	0	76	13	3548

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	28	15	5	3	9	1	75	8	776
2020	Non-visible minority	40	27	13	5	4	10	0	75	10	3263
2019	Visible minority	35	28	15	6	5	10	1	71	12	650
2019	Non-visible minority	30	31	19	8	4	8	0	67	13	3029
2018	Visible minority	33	25	19	6	7	10	1	64	15	437
2018	Non-visible minority	25	29	21	9	6	10	0	60	16	2283
2017	Visible minority	30	27	17	7	7	12	0	65	16	527
2017	Non-visible minority	20	27	21	10	7	14	0	55	20	2772
2014	Visible minority	24	28	20	7	6	15	1	61	15	572
2014	Non-visible minority	18	30	22	9	8	12	0	56	19	3548

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	32	16	8	4	4	0	71	12	769
2020	Non-visible minority	34	32	16	9	6	2	0	68	16	3254
2019	Visible minority	33	27	17	8	8	6	0	64	17	651
2019	Non-visible minority	25	31	20	13	8	3	0	57	22	3024
2018	Visible minority	30	24	17	13	10	6	0	58	24	434
2018	Non-visible minority	20	28	22	15	12	3	0	49	28	2278
2017	Visible minority	26	28	16	14	11	5	1	57	27	527
2017	Non-visible minority	16	25	22	18	16	3	0	42	35	2772
2014	Visible minority	17	28	22	13	11	7	1	49	27	571
2014	Non-visible minority	13	24	22	20	17	3	0	38	38	3549

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	32	19	9	4	7	0	66	14	771
2020	Non-visible minority	25	32	19	11	7	6	0	60	19	3257
2019	Visible minority	26	29	19	11	7	8	1	60	20	650
2019	Non-visible minority	18	28	24	16	9	5	0	48	26	3019
2018	Visible minority	22	24	23	11	11	8	0	51	24	435
2018	Non-visible minority	12	24	25	19	15	5	0	38	35	2277
2017	Visible minority	22	24	20	14	12	8	1	50	28	527
2017	Non-visible minority	10	22	23	19	19	6	0	34	41	2763
2014	Visible minority	12	23	22	16	13	12	1	41	34	571
2014	Non-visible minority	8	20	23	23	21	6	0	29	46	3545

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	33	16	11	5	3	0	66	17	776
2020	Non-visible minority	25	34	17	13	8	2	0	61	21	3258
2019	Visible minority	28	31	17	11	9	4	0	61	21	651
2019	Non-visible minority	18	29	21	18	11	3	0	49	30	3024
2018	Visible minority	23	30	18	13	11	5	0	56	26	437
2018	Non-visible minority	13	27	22	20	15	3	0	41	37	2278
2017	Visible minority	21	28	17	16	12	6	1	52	30	527
2017	Non-visible minority	12	26	20	21	19	4	0	39	41	2769
2014	Visible minority	14	30	18	17	14	6	1	47	33	572
2014	Non-visible minority	9	23	20	23	22	3	0	33	47	3545

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	28	13	3	2	3	1	81	5	773
2020	Non-visible minority	49	26	13	4	2	5	1	80	7	3262
2019	Visible minority	55	24	9	3	2	5	1	85	5	654
2019	Non-visible minority	49	26	12	5	2	6	1	80	7	3041

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	41	16	4	1	1	0	79	5	776
2020	Non-visible minority	31	41	16	7	3	1	0	74	10	3261
2019	Visible minority	36	35	16	8	3	2	0	72	12	655
2019	Non-visible minority	26	43	18	9	4	1	0	70	12	3040
2018	Visible minority	26	38	22	8	5	2	0	65	13	437
2018	Non-visible minority	17	39	23	13	6	1	0	57	20	2279
2017	Visible minority	25	38	17	12	6	2	0	65	18	527
2017	Non-visible minority	16	36	23	14	10	1	0	53	24	2769
2014	Visible minority	24	38	18	10	8	2	1	63	19	571
2014	Non-visible minority	18	37	20	13	10	1	0	55	24	3549

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	39	19	11	4	3	64	16	771
2020	Non-visible minority	20	36	22	14	7	2	56	21	3246
2019	Visible minority	21	30	21	16	8	4	53	25	648
2019	Non-visible minority	13	30	25	21	9	2	44	31	3023

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	35	14	8	5	4	2	72	13	775
2020	Non-visible minority	39	35	12	6	3	3	2	77	10	3258
2019	Visible minority	34	34	15	7	7	3	1	71	14	649
2019	Non-visible minority	32	35	16	8	4	4	1	70	13	3037
2018	Visible minority	30	34	14	8	5	7	2	71	13	437
2018	Non-visible minority	29	37	16	9	4	3	1	69	14	2279
2017	Visible minority	32	34	14	9	6	4	1	70	16	527
2017	Non-visible minority	29	36	14	9	6	5	1	69	16	2766
2014	Visible minority	26	33	15	10	7	7	2	65	19	571
2014	Non-visible minority	26	36	14	12	6	4	1	65	19	3543

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	36	17	4	2	2	1	76	7	770
2020	Non-visible minority	41	36	15	4	2	2	0	78	6	3251
2019	Visible minority	35	34	16	7	4	4	0	72	11	654
2019	Non-visible minority	32	36	22	5	2	2	0	70	8	3027
2018	Visible minority	32	37	17	6	5	3	0	71	11	434
2018	Non-visible minority	29	37	22	7	3	2	0	68	10	2271

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	25	20	9	9	10	3	57	21	775
2020	Non-visible minority	27	24	18	9	8	11	3	60	19	3246
2019	Visible minority	25	24	19	9	10	12	1	56	22	650
2019	Non-visible minority	21	25	22	10	10	10	2	52	23	3030
2018	Visible minority	20	21	22	11	11	11	3	48	26	434
2018	Non-visible minority	16	24	22	13	11	12	2	47	27	2279
2017	Visible minority	20	20	21	9	13	13	3	48	27	524
2017	Non-visible minority	16	22	21	13	13	12	3	45	31	2767
2014	Visible minority	12	23	22	12	13	14	4	42	31	572
2014	Non-visible minority	13	22	21	15	15	13	2	40	35	3546

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	30	17	9	7	2	0	65	17	773
2020	Non-visible minority	33	35	16	8	6	2	0	69	14	3249
2019	Visible minority	30	31	18	9	10	2	0	63	19	651
2019	Non-visible minority	26	33	19	11	8	2	0	60	20	3033
2018	Visible minority	22	28	20	13	13	3	0	52	27	435
2018	Non-visible minority	18	32	20	15	12	3	0	51	28	2281
2017	Visible minority	25	27	18	16	11	3	1	54	28	527
2017	Non-visible minority	17	29	20	15	15	3	0	48	31	2768
2014	Visible minority	14	23	22	17	19	4	1	39	38	570
2014	Non-visible minority	11	24	19	21	21	3	1	36	44	3546

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	28	15	13	13	3	1	58	26	774
2020	Non-visible minority	30	27	13	13	14	2	2	59	27	3262
2019	Visible minority	28	28	15	10	15	3	1	58	26	652
2019	Non-visible minority	25	29	15	13	15	2	1	56	29	3039
2018	Visible minority	23	27	14	13	18	3	2	53	32	437
2018	Non-visible minority	19	28	16	15	19	2	1	48	35	2284
2017	Visible minority	25	22	15	15	19	4	1	49	35	526
2017	Non-visible minority	18	26	15	15	21	3	2	46	38	2768
2014	Visible minority	14	18	16	21	26	5	1	33	50	571
2014	Non-visible minority	10	21	16	18	29	3	2	33	50	3549

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	27	11	5	3	1	4	80	8	777
2020	Non-visible minority	56	22	11	4	3	0	3	81	7	3263
2019	Visible minority	53	24	10	4	3	2	5	82	7	651
2019	Non-visible minority	57	23	11	4	2	1	4	83	6	3038

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	24	14	6	3	1	3	76	9	775
2020	Non-visible minority	57	21	11	5	2	1	2	81	7	3256
2019	Visible minority	43	24	16	6	5	2	4	71	12	650
2019	Non-visible minority	49	23	14	6	3	2	3	75	10	3031

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	14	8	4	4	8	4	82	9	774
2020	Non-visible minority	79	7	4	2	2	2	4	91	4	3247
2019	Visible minority	61	11	6	4	5	9	5	83	10	652
2019	Non-visible minority	78	7	4	2	2	3	4	92	4	3017

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	11	6	2	1	2	10	89	3	776
2020	Non-visible minority	77	10	4	1	1	1	6	94	2	3252
2019	Visible minority	69	9	4	1	2	4	10	91	4	652
2019	Non-visible minority	79	6	3	1	1	2	8	94	3	3030

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	39	21	7	4	5	0	67	11	775
2020	Non-visible minority	28	41	16	7	4	3	0	73	11	3253
2019	Visible minority	23	34	22	8	6	7	1	62	15	654
2019	Non-visible minority	23	40	20	9	4	3	0	65	14	3037
2018	Visible minority	22	29	27	8	8	5	1	54	18	435
2018	Non-visible minority	19	36	24	11	6	4	0	58	18	2280
2017	Visible minority	22	30	23	9	8	7	1	56	19	527
2017	Non-visible minority	18	34	25	12	7	5	0	54	20	2769

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	36	14	5	2	3	0	78	7	768
2020	Non-visible minority	45	36	11	4	2	3	0	83	6	3245
2019	Visible minority	40	35	14	4	5	3	0	77	9	650
2019	Non-visible minority	40	36	14	5	2	3	0	79	7	3024
2018	Visible minority	39	34	15	5	5	2	0	75	10	431
2018	Non-visible minority	38	37	16	3	1	4	0	78	5	2272
2017	Visible minority	39	36	15	4	2	4	0	78	7	526
2017	Non-visible minority	31	39	17	4	2	6	0	75	6	2765
2014	Visible minority	35	33	16	5	4	6	1	74	9	572
2014	Non-visible minority	33	36	16	5	3	7	0	75	8	3547

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	33	16	4	3	4	1	76	7	773
2020	Non-visible minority	46	32	12	3	1	5	1	83	4	3253
2019	Visible minority	42	32	14	3	4	4	1	78	8	650
2019	Non-visible minority	43	32	15	3	1	5	1	80	4	3033
2018	Visible minority	38	31	14	5	7	4	0	73	12	434
2018	Non-visible minority	35	33	19	4	1	7	1	74	5	2269
2017	Visible minority	36	27	18	7	5	6	1	68	13	527
2017	Non-visible minority	30	32	21	4	3	8	1	69	8	2763
2014	Visible minority	33	33	16	5	6	7	0	71	11	572
2014	Non-visible minority	33	32	18	3	3	10	1	72	7	3547

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	30	16	5	3	7	1	73	9	776
2020	Non-visible minority	44	31	14	2	1	7	1	82	3	3258

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	29	13	8	5	5	1	73	14	770
2020	Non-visible minority	53	27	10	3	3	3	3	84	6	3242

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	32	10	3	2	1	0	86	4	772
2020	Non-visible minority	58	29	7	4	2	0	0	87	6	3243
2019	Visible minority	49	34	8	4	3	1	1	85	7	654
2019	Non-visible minority	48	35	11	4	2	0	0	83	6	3033
2018	Visible minority	45	33	11	5	6	1	0	78	11	432
2018	Non-visible minority	42	37	13	5	2	1	0	79	7	2273
2017	Visible minority	41	38	10	4	4	1	0	81	9	526
2017	Non-visible minority	34	39	15	7	4	1	0	74	11	2768
2014	Visible minority	38	39	12	5	4	2	0	79	9	571
2014	Non-visible minority	35	36	15	7	5	1	0	72	12	3545

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	30	15	6	4	1	0	75	10	773
2020	Non-visible minority	41	31	14	7	5	0	0	73	13	3242
2019	Visible minority	41	29	14	7	7	1	0	71	14	652
2019	Non-visible minority	32	30	18	11	8	1	0	62	20	3037
2018	Visible minority	34	26	18	11	11	1	0	60	22	433
2018	Non-visible minority	25	29	21	13	11	1	0	54	25	2277
2017	Visible minority	26	30	19	12	11	1	0	56	24	525
2017	Non-visible minority	18	25	22	16	18	1	0	44	34	2763
2014	Visible minority	19	31	23	12	11	2	1	51	24	572
2014	Non-visible minority	13	26	22	19	19	1	0	39	38	3548

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	31	14	7	4	0	0	75	10	770
2020	Non-visible minority	41	32	14	7	5	0	0	73	12	3233
2019	Visible minority	38	32	13	9	7	1	0	70	16	651
2019	Non-visible minority	31	32	17	12	7	0	0	63	19	3018
2018	Visible minority	32	29	14	13	11	1	0	62	24	435
2018	Non-visible minority	24	31	20	14	11	1	0	55	25	2270
2017	Visible minority	24	32	17	15	11	1	0	57	26	526
2017	Non-visible minority	18	27	21	17	17	1	0	45	34	2759
2014	Visible minority	18	34	22	12	13	1	1	53	25	572
2014	Non-visible minority	13	27	21	20	18	0	0	41	38	3547

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	25	18	10	6	3	0	64	17	772
2020	Non-visible minority	38	24	18	10	6	3	0	64	17	3252
2019	Visible minority	33	26	17	11	11	2	0	61	22	654
2019	Non-visible minority	30	24	20	13	10	3	0	56	23	3037
2018	Visible minority	28	24	18	13	14	3	0	53	28	435
2018	Non-visible minority	24	24	21	15	13	3	0	50	29	2279
2017	Visible minority	22	23	20	14	16	5	1	48	31	526
2017	Non-visible minority	18	22	22	15	18	4	1	42	35	2769
2014	Visible minority	20	24	23	11	16	5	1	46	29	572
2014	Non-visible minority	16	20	22	18	20	4	1	38	40	3545

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	27	33	40	773
2020	Non-visible minority	25	39	36	3266
2019	Visible minority	32	27	40	654
2019	Non-visible minority	28	34	38	3045
2018	Visible minority	31	30	39	438
2018	Non-visible minority	29	32	39	2288
2017	Visible minority	27	28	45	525
2017	Non-visible minority	29	33	38	2771
2014	Visible minority	30	27	43	571
2014	Non-visible minority	31	30	39	3547

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	5	45	43	1	2	4	217
2020	Non-visible minority	19	36	33	2	4	5	832
2019	Visible minority	4	31	45	4	12	5	212
2019	Non-visible minority	18	33	35	3	5	5	868
2018	Visible minority	4	28	50	3	8	6	140
2018	Non-visible minority	18	30	40	4	3	6	682
2017	Visible minority	8	25	51	4	8	5	138
2017	Non-visible minority	19	27	41	5	4	5	813
2014	Visible minority	10	19	57	7	9999	6	173
2014	Non-visible minority	16	24	44	8	9999	8	1100

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	775
2020	Non-visible minority	8	92	3265
2019	Visible minority	12	88	652
2019	Non-visible minority	9	91	3041
2018	Visible minority	14	86	436
2018	Non-visible minority	10	90	2281

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	43	57	86
2020	Non-visible minority	41	59	281
2019	Visible minority	44	56	80
2019	Non-visible minority	43	57	279
2018	Visible minority	45	55	63
2018	Non-visible minority	47	53	223

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	65	35	86
2020	Non-visible minority	63	37	281
2019	Visible minority	62	38	80
2019	Non-visible minority	58	42	279
2018	Visible minority	71	29	63
2018	Non-visible minority	63	37	223

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	10	90	281

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	63
2018	Non-visible minority	0	100	223

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	7	93	281
2019	Visible minority	9	91	80
2019	Non-visible minority	14	86	279
2018	Visible minority	8	92	63
2018	Non-visible minority	11	89	223

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	63
2018	Non-visible minority	3	97	223

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	5	95	281

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	48	52	86
2020	Non-visible minority	43	57	281
2019	Visible minority	46	54	80
2019	Non-visible minority	42	58	277
2018	Visible minority	51	49	63
2018	Non-visible minority	39	61	223

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	41	59	86
2020	Non-visible minority	48	52	281
2019	Visible minority	40	60	80
2019	Non-visible minority	44	56	277
2018	Visible minority	41	59	63
2018	Non-visible minority	37	63	223

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	49	51	86
2020	Non-visible minority	47	53	281
2019	Visible minority	47	53	80
2019	Non-visible minority	45	55	277
2018	Visible minority	56	44	63
2018	Non-visible minority	51	49	223

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	36	64	86
2020	Non-visible minority	44	56	281
2019	Visible minority	41	59	80
2019	Non-visible minority	41	59	277
2018	Visible minority	36	64	63
2018	Non-visible minority	41	59	223

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	86
2020	Non-visible minority	33	67	281
2019	Visible minority	33	67	80
2019	Non-visible minority	30	70	277
2018	Visible minority	31	69	63
2018	Non-visible minority	33	67	223

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	55	45	86
2020	Non-visible minority	50	50	281
2019	Visible minority	38	62	80
2019	Non-visible minority	56	44	277
2018	Visible minority	65	35	63
2018	Non-visible minority	52	48	223

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	86
2020	Non-visible minority	35	65	281
2019	Visible minority	21	79	80
2019	Non-visible minority	39	61	277
2018	Visible minority	32	68	63
2018	Non-visible minority	31	69	223

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	86
2020	Non-visible minority	6	94	281
2019	Visible minority	7	93	80
2019	Non-visible minority	4	96	277

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	86
2020	Non-visible minority	8	92	281
2019	Visible minority	14	86	80
2019	Non-visible minority	9	91	277
2018	Visible minority	11	89	63
2018	Non-visible minority	9	91	223

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	52	48	86
2020	Non-visible minority	45	55	281
2019	Visible minority	47	53	80
2019	Non-visible minority	52	48	277
2018	Visible minority	57	43	63
2018	Non-visible minority	52	48	223

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	24	76	86
2020	Non-visible minority	21	79	281
2019	Visible minority	26	74	80
2019	Non-visible minority	23	77	277
2018	Visible minority	32	68	63
2018	Non-visible minority	20	80	223

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	86
2020	Non-visible minority	15	85	281
2019	Visible minority	18	82	80
2019	Non-visible minority	13	87	277
2018	Visible minority	7	93	63
2018	Non-visible minority	14	86	223

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	47	53	86
2020	Non-visible minority	55	45	281
2019	Visible minority	50	50	79
2019	Non-visible minority	59	41	276
2018	Visible minority	62	38	63
2018	Non-visible minority	58	42	223

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	86
2020	Non-visible minority	30	70	281
2019	Visible minority	24	76	79
2019	Non-visible minority	29	71	276
2018	Visible minority	32	68	63
2018	Non-visible minority	23	77	223

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	79
2019	Non-visible minority	12	88	276

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	86
2020	Non-visible minority	11	89	281
2019	Visible minority	12	88	79
2019	Non-visible minority	15	85	276
2018	Visible minority	19	81	63
2018	Non-visible minority	21	79	223

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	11	89	281
2019	Visible minority	6	94	79
2019	Non-visible minority	12	88	276

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	86
2020	Non-visible minority	11	89	281
2019	Visible minority	17	83	79
2019	Non-visible minority	12	88	276
2018	Visible minority	10	90	63
2018	Non-visible minority	17	83	223

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	86
2020	Non-visible minority	14	86	281
2019	Visible minority	13	87	79
2019	Non-visible minority	14	86	276
2018	Visible minority	11	89	63
2018	Non-visible minority	15	85	223

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	86
2020	Non-visible minority	25	75	281
2019	Visible minority	28	72	79
2019	Non-visible minority	24	76	276
2018	Visible minority	8	92	63
2018	Non-visible minority	23	77	223

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	11	89	61
2018	Non-visible minority	9	91	208

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	14	86	61
2018	Non-visible minority	17	83	208

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	9	91	61
2018	Non-visible minority	9	91	208

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	9	91	61
2018	Non-visible minority	8	92	208

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	12	88	61
2018	Non-visible minority	12	88	208

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	14	86	61
2018	Non-visible minority	22	78	208

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	13	87	61
2018	Non-visible minority	10	90	208

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	12	88	61
2018	Non-visible minority	13	87	208

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	26	74	61
2018	Non-visible minority	30	70	208

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	61
2018	Non-visible minority	10	90	208

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	45	55	61
2018	Non-visible minority	52	48	208

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	58	42	61
2018	Non-visible minority	57	43	208

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	61
2018	Non-visible minority	14	86	208

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	18	17	4	4	25	10	62	12	774
2020	Non-visible minority	23	15	17	4	3	30	9	62	10	3259
2019	Visible minority	22	13	18	4	3	30	10	58	12	653
2019	Non-visible minority	21	15	21	4	4	27	9	56	12	3042
2018	Visible minority	22	15	22	3	6	24	8	54	14	433
2018	Non-visible minority	17	14	24	4	4	30	7	50	13	2279
2017	Visible minority	17	16	20	2	5	30	11	55	11	527
2017	Non-visible minority	14	14	21	4	5	32	10	48	15	2768
2014	Visible minority	13	15	23	3	5	31	11	47	13	571
2014	Non-visible minority	12	14	23	4	5	33	9	44	16	3546

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	29	16	4	3	12	2	74	7	775
2020	Non-visible minority	39	30	14	3	2	10	1	78	6	3255
2019	Visible minority	35	25	15	4	3	15	2	73	9	652
2019	Non-visible minority	36	28	17	4	2	11	1	73	7	3042
2018	Visible minority	33	25	20	2	6	12	2	67	10	434
2018	Non-visible minority	29	30	22	4	3	12	1	68	8	2281
2017	Visible minority	29	24	20	4	3	17	3	66	9	526
2017	Non-visible minority	22	28	22	5	3	18	2	63	10	2770
2014	Visible minority	19	25	22	4	4	23	3	59	11	571
2014	Non-visible minority	18	24	24	6	4	22	2	56	12	3548

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	774
2020	Non-visible minority	5	95	3259
2019	Visible minority	9	91	651
2019	Non-visible minority	5	95	3044
2018	Visible minority	11	89	435
2018	Non-visible minority	5	95	2270

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	84
2020	Non-visible minority	33	67	166
2019	Visible minority	39	61	55
2019	Non-visible minority	30	70	154
2018	Visible minority	32	68	49
2018	Non-visible minority	28	72	110

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	71	29	84
2020	Non-visible minority	72	28	166
2019	Visible minority	76	24	55
2019	Non-visible minority	72	28	154
2018	Visible minority	84	16	49
2018	Non-visible minority	74	26	110

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	55
2019	Non-visible minority	0	100	154

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	84
2020	Non-visible minority	11	89	166
2019	Visible minority	17	83	55
2019	Non-visible minority	11	89	154

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	84
2020	Non-visible minority	13	87	166

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	67	33	84
2020	Non-visible minority	9	91	166
2019	Visible minority	59	41	55
2019	Non-visible minority	7	93	151
2018	Visible minority	45	55	49
2018	Non-visible minority	6	94	110

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	45	55	84
2020	Non-visible minority	12	88	166
2019	Visible minority	55	45	55
2019	Non-visible minority	8	92	151
2018	Visible minority	42	58	49
2018	Non-visible minority	15	85	110

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	40	60	84
2020	Non-visible minority	4	96	166
2019	Visible minority	34	66	55
2019	Non-visible minority	5	95	151

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	55
2019	Non-visible minority	0	100	151

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	84
2020	Non-visible minority	29	71	166
2019	Visible minority	27	73	55
2019	Non-visible minority	26	74	151
2018	Visible minority	22	78	49
2018	Non-visible minority	23	77	110

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	84
2020	Non-visible minority	31	69	166
2019	Visible minority	27	73	55
2019	Non-visible minority	36	64	151
2018	Visible minority	20	80	49
2018	Non-visible minority	27	73	110

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	84
2020	Non-visible minority	7	93	166
2019	Visible minority	0	100	55
2019	Non-visible minority	8	92	151

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	84
2020	Non-visible minority	3	97	166

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	55
2019	Non-visible minority	10	90	151

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	55
2019	Non-visible minority	0	100	151

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	55
2019	Non-visible minority	22	78	151

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	49
2018	Non-visible minority	0	100	110

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	84
2020	Non-visible minority	28	72	166
2019	Visible minority	15	85	55
2019	Non-visible minority	27	73	151
2018	Visible minority	13	87	49
2018	Non-visible minority	31	69	110

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	84
2020	Non-visible minority	30	70	166
2019	Visible minority	24	76	54
2019	Non-visible minority	37	63	150
2018	Visible minority	27	73	49
2018	Non-visible minority	32	68	109

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	5	95	84
2020	Non-visible minority	14	86	166
2019	Visible minority	13	87	54
2019	Non-visible minority	21	79	150
2018	Visible minority	16	84	49
2018	Non-visible minority	16	84	109

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	84
2020	Non-visible minority	10	90	166
2018	Visible minority	10	90	49
2018	Non-visible minority	19	81	109

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	84
2020	Non-visible minority	7	93	166

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	49
2018	Non-visible minority	5	95	109

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	84
2020	Non-visible minority	6	94	166
2018	Visible minority	0	100	49
2018	Non-visible minority	11	89	109

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	56	44	84
2020	Non-visible minority	53	47	166
2019	Visible minority	60	40	54
2019	Non-visible minority	45	55	150
2018	Visible minority	57	43	49
2018	Non-visible minority	41	59	109

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	16	84	49
2018	Non-visible minority	15	85	102

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	24	76	49
2018	Non-visible minority	11	89	102

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	18	82	49
2018	Non-visible minority	12	88	102

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	28	72	49
2018	Non-visible minority	25	75	102

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	46	54	49
2018	Non-visible minority	50	50	102

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	56	44	49
2018	Non-visible minority	64	36	102

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	11	89	49
2018	Non-visible minority	20	80	102

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	17	20	3	4	26	8	60	10	774
2020	Non-visible minority	24	15	17	2	2	33	7	65	6	3252
2019	Visible minority	20	14	18	3	3	31	10	58	11	652
2019	Non-visible minority	22	14	22	2	2	31	7	59	7	3040
2018	Visible minority	22	17	22	2	5	24	7	56	11	432
2018	Non-visible minority	17	14	26	2	2	32	7	51	7	2278
2017	Visible minority	18	14	21	4	3	32	10	54	11	524
2017	Non-visible minority	13	15	22	2	3	37	8	52	8	2767
2014	Visible minority	14	14	23	3	3	32	10	49	12	570
2014	Non-visible minority	12	13	23	2	2	39	8	47	9	3549

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	28	16	4	3	11	2	74	7	773
2020	Non-visible minority	41	29	14	2	2	10	1	79	4	3254
2019	Visible minority	35	23	17	3	4	15	3	71	8	653
2019	Non-visible minority	37	26	18	3	1	13	2	74	5	3037
2018	Visible minority	32	24	19	3	6	14	2	67	10	434
2018	Non-visible minority	28	30	22	3	2	14	1	68	5	2278
2017	Visible minority	31	23	20	3	3	19	3	68	7	524
2017	Non-visible minority	23	28	21	3	2	21	2	67	7	2769
2014	Visible minority	21	24	21	3	3	25	3	63	9	570
2014	Non-visible minority	20	24	23	3	2	26	2	61	7	3547

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	2	5	31	18	26	18	0	9	54	56
2020	Non-visible minority	7	7	49	22	7	7	0	16	31	14

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	20	14	12	16	0	2	58	28	775
2020	Non-visible minority	40	22	17	11	9	0	2	63	20	3258

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	27	18	10	10	1	2	60	21	768
2020	Non-visible minority	33	29	20	11	8	0	0	62	18	3255
2019	Visible minority	31	21	20	10	15	0	3	54	26	654
2019	Non-visible minority	24	26	22	13	15	0	1	50	28	3036
2018	Visible minority	22	24	23	12	15	1	3	47	28	436
2018	Non-visible minority	20	24	24	13	17	0	1	45	31	2281
2017	Visible minority	25	25	17	14	15	1	3	52	31	523
2017	Non-visible minority	19	25	21	15	17	0	2	45	33	2768

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	28	26	14	11	0	1	49	25	776
2020	Non-visible minority	23	25	26	15	10	0	0	48	26	3256
2019	Visible minority	30	28	22	10	7	1	2	60	17	653
2019	Non-visible minority	22	28	25	14	9	0	1	50	24	3032
2018	Visible minority	24	28	26	14	7	1	1	53	21	434
2018	Non-visible minority	17	27	29	16	11	0	1	44	26	2274
2017	Visible minority	21	30	25	12	9	1	2	52	21	522
2017	Non-visible minority	19	26	26	16	11	0	1	45	28	2768

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	29	20	13	9	0	2	57	23	775
2020	Non-visible minority	26	30	22	13	9	0	0	56	22	3248
2019	Visible minority	33	28	17	12	6	1	3	64	19	652
2019	Non-visible minority	25	30	21	14	9	0	1	55	23	3016
2018	Visible minority	25	26	24	14	7	2	2	53	22	436
2018	Non-visible minority	19	29	25	15	10	0	1	49	26	2271
2017	Visible minority	24	28	22	12	9	1	3	55	22	522
2017	Non-visible minority	20	27	25	16	11	0	1	47	27	2759

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	28	21	12	15	1	2	51	27	773
2020	Non-visible minority	25	25	22	15	12	1	1	50	28	3246
2019	Visible minority	29	27	17	15	9	2	2	57	25	647
2019	Non-visible minority	20	24	22	17	15	1	1	45	32	3026
2018	Visible minority	17	24	23	19	12	2	1	43	32	434
2018	Non-visible minority	16	24	23	19	16	1	1	41	35	2277
2017	Visible minority	20	20	25	16	15	2	2	42	32	523
2017	Non-visible minority	16	23	23	19	17	1	1	39	37	2766

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	27	14	7	7	1	3	70	15	771
2020	Non-visible minority	46	25	13	8	5	0	3	73	13	3246
2019	Visible minority	51	22	10	7	3	1	5	78	11	654
2019	Non-visible minority	49	26	12	5	4	0	4	78	9	3027
2018	Visible minority	42	28	13	4	4	2	8	76	9	432
2018	Non-visible minority	41	27	15	7	4	1	5	72	12	2273
2017	Visible minority	40	24	15	7	4	2	7	71	12	524
2017	Non-visible minority	40	27	13	7	5	1	7	72	13	2763

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	22	9	10	0	1	58	20	773
2020	Non-visible minority	34	29	19	11	7	0	0	63	18	3256
2019	Visible minority	37	31	14	9	6	1	2	69	16	653
2019	Non-visible minority	39	28	18	7	6	0	1	69	14	3032
2018	Visible minority	31	29	19	9	9	2	1	62	18	435
2018	Non-visible minority	36	28	19	10	7	0	1	64	17	2274
2017	Visible minority	31	27	22	10	7	2	2	60	18	524
2017	Non-visible minority	33	30	21	10	5	0	1	63	16	2763

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	28	18	9	11	0	6	59	22	775
2020	Non-visible minority	36	24	18	9	6	0	7	64	16	3253

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	33	19	7	4	1	2	68	12	775
2020	Non-visible minority	36	35	18	6	4	1	1	72	11	3252
2019	Visible minority	32	31	18	6	7	2	3	67	14	650
2019	Non-visible minority	29	35	19	9	5	1	1	66	14	3032
2018	Visible minority	27	30	22	10	6	2	2	59	17	434
2018	Non-visible minority	23	33	25	11	6	1	1	58	17	2272
2017	Visible minority	27	28	19	12	7	2	3	59	21	522
2017	Non-visible minority	24	31	24	12	7	1	1	56	19	2758

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	33	23	10	6	0	1	60	16	776
2020	Non-visible minority	26	31	23	12	7	0	0	58	19	3248
2019	Visible minority	27	30	23	9	6	2	2	60	16	653
2019	Non-visible minority	20	31	25	15	9	0	1	51	24	3028
2018	Visible minority	19	30	25	13	9	2	2	51	23	435
2018	Non-visible minority	16	28	26	17	11	1	1	45	29	2266
2017	Visible minority	21	26	24	16	10	2	2	49	26	524
2017	Non-visible minority	16	28	23	20	11	1	1	44	32	2762

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	31	19	11	5	1	2	64	16	771
2020	Non-visible minority	31	32	19	11	6	0	0	64	17	3250
2019	Visible minority	29	29	19	11	9	1	2	60	20	653
2019	Non-visible minority	25	29	24	13	9	0	1	54	21	3019
2018	Visible minority	22	26	25	14	10	2	2	49	24	430
2018	Non-visible minority	19	27	26	16	10	1	1	47	27	2265
2017	Visible minority	22	30	20	12	12	2	2	54	25	523
2017	Non-visible minority	19	28	23	18	11	0	1	48	29	2762

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	30	13	8	6	1	2	72	14	770
2020	Non-visible minority	50	27	12	6	4	0	1	78	10	3246
2019	Visible minority	41	27	12	8	8	3	2	71	16	651
2019	Non-visible minority	47	27	13	7	5	0	1	75	12	3023

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	32	17	8	5	0	2	69	13	774
2020	Non-visible minority	37	30	19	8	5	0	0	68	13	3253

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	33	20	8	6	1	1	65	15	775
2020	Non-visible minority	33	30	20	11	5	0	0	64	16	3251
2019	Visible minority	34	32	19	7	5	2	1	68	13	652
2019	Non-visible minority	33	31	20	9	5	0	1	64	15	3016
2018	Visible minority	26	33	25	8	5	2	2	61	13	428
2018	Non-visible minority	26	30	23	13	7	1	1	57	19	2262
2017	Visible minority	31	30	17	10	7	2	3	65	18	520
2017	Non-visible minority	26	32	22	11	7	1	1	60	18	2759

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	25	12	4	4	1	4	79	8	766
2020	Non-visible minority	59	23	10	4	2	0	2	84	6	3236
2019	Visible minority	54	24	11	4	4	1	2	81	8	651
2019	Non-visible minority	62	20	10	3	3	0	2	84	6	3021
2018	Visible minority	50	20	14	5	6	1	4	74	11	428
2018	Non-visible minority	57	22	11	5	3	0	2	80	9	2257
2017	Visible minority	51	25	10	5	4	2	4	80	9	523
2017	Non-visible minority	59	22	11	4	2	0	1	82	7	2768

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	33	15	6	4	0	1	75	10	768
2020	Non-visible minority	49	31	13	4	3	0	0	80	7	3239

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	20	9	2	2	1	6	86	4	763
2020	Non-visible minority	71	15	6	2	1	0	4	91	3	3243
2019	Visible minority	64	17	6	3	3	1	6	87	6	650
2019	Non-visible minority	73	12	5	2	1	1	5	91	4	3016
2018	Visible minority	58	15	10	4	5	2	6	80	10	433
2018	Non-visible minority	67	16	7	3	2	1	4	87	6	2259

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	68	12	7	3	4	2	4	85	8	766
2020	Non-visible minority	81	8	4	2	2	1	3	92	4	3238
2019	Visible minority	64	12	7	4	6	2	5	82	11	648
2019	Non-visible minority	79	9	5	2	3	1	3	90	5	3037
2018	Visible minority	60	13	8	4	6	2	6	80	11	434
2018	Non-visible minority	75	11	4	2	2	1	4	91	5	2265
2017	Visible minority	62	11	6	5	7	4	5	80	13	524
2017	Non-visible minority	76	10	5	2	2	1	3	90	5	2766

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	19	6	3	2	0	3	88	5	766
2020	Non-visible minority	71	18	6	2	1	0	2	91	3	3234
2019	Visible minority	63	20	7	3	2	1	3	87	6	648
2019	Non-visible minority	66	21	7	2	2	0	2	88	4	3020
2018	Visible minority	61	19	9	4	2	1	4	84	7	435
2018	Non-visible minority	64	22	8	3	2	0	2	88	4	2276
2017	Visible minority	57	20	9	4	4	2	4	82	9	524
2017	Non-visible minority	63	23	8	3	2	0	2	88	5	2762

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	16	7	4	4	1	3	84	9	765
2020	Non-visible minority	71	14	7	3	3	0	1	87	6	3246
2019	Visible minority	62	17	5	7	5	1	3	82	12	644
2019	Non-visible minority	67	16	7	4	4	0	1	84	8	3032
2018	Visible minority	57	17	8	7	7	1	3	78	14	432
2018	Non-visible minority	61	20	9	5	4	0	1	82	9	2271
2017	Visible minority	54	20	9	5	6	3	3	78	12	525
2017	Non-visible minority	66	17	7	4	3	1	2	85	7	2766

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	13	4	1	1	1	16	92	3	767
2020	Non-visible minority	65	11	5	1	1	0	17	92	2	3248
2019	Visible minority	62	13	4	1	1	1	18	92	3	647
2019	Non-visible minority	64	11	4	2	1	0	19	92	3	3015
2018	Visible minority	57	10	4	2	1	1	24	90	4	428
2018	Non-visible minority	57	13	5	2	0	0	23	91	3	2263
2017	Visible minority	57	10	6	3	2	2	22	86	6	522
2017	Non-visible minority	60	13	4	2	1	0	21	92	3	2768

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	70	16	5	1	1	1	5	92	3	774
2020	Non-visible minority	71	17	6	2	1	0	3	91	3	3256
2019	Visible minority	66	17	5	3	1	1	7	90	5	651
2019	Non-visible minority	70	17	6	3	1	0	4	90	4	3020
2018	Visible minority	61	18	7	2	2	1	8	87	5	431
2018	Non-visible minority	63	19	8	3	1	0	5	87	4	2270
2017	Visible minority	59	19	7	3	2	2	9	87	5	519
2017	Non-visible minority	64	19	8	2	1	1	5	88	3	2752

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	16	8	5	5	1	4	82	10	774
2020	Non-visible minority	74	14	5	3	2	0	2	90	5	3260
2019	Visible minority	67	13	6	3	7	1	3	84	10	653
2019	Non-visible minority	75	14	5	2	2	0	2	91	5	3034
2018	Visible minority	58	17	8	3	6	2	6	82	9	434
2018	Non-visible minority	68	15	7	3	3	1	3	87	6	2277
2017	Visible minority	53	16	11	6	7	2	4	74	14	523
2017	Non-visible minority	63	19	8	4	3	1	3	84	8	2769

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	26	15	5	3	1	3	76	9	775
2020	Non-visible minority	50	28	14	4	3	0	1	79	7	3259
2019	Visible minority	59	21	11	2	2	0	4	84	5	652
2019	Non-visible minority	59	23	11	3	2	0	2	84	5	3030
2018	Visible minority	49	28	10	4	3	1	6	82	7	433
2018	Non-visible minority	53	26	13	4	2	0	2	81	6	2275
2017	Visible minority	52	23	12	3	3	2	5	81	7	522
2017	Non-visible minority	54	26	12	4	2	0	2	82	5	2765

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	39	21	7	3	0	0	69	10	774
2020	Non-visible minority	36	39	18	5	2	0	0	76	7	3264

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	32	34	12	4	0	0	49	16	777
2020	Non-visible minority	16	35	33	11	5	0	0	51	16	3257
2019	Visible minority	24	34	28	10	3	1	1	59	13	655
2019	Non-visible minority	17	33	34	13	4	0	0	49	16	3042
2018	Visible minority	20	33	32	9	5	0	0	53	14	434
2018	Non-visible minority	12	32	37	14	5	0	0	44	19	2286
2017	Visible minority	14	27	38	12	6	1	1	43	18	527
2017	Non-visible minority	10	28	39	16	7	0	0	38	23	2769

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	17	38	27	8	0	0	35	27	774
2020	Non-visible minority	10	19	37	22	11	0	0	34	29	3255
2019	Visible minority	8	12	36	28	14	1	1	43	21	650
2019	Non-visible minority	10	17	37	23	12	0	0	36	27	3018
2018	Visible minority	9	14	36	27	13	0	0	40	24	431
2018	Non-visible minority	9	20	38	22	11	0	0	33	29	2259
2017	Visible minority	7	18	37	26	9	1	2	37	25	523
2017	Non-visible minority	9	22	38	21	10	0	0	31	32	2766

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	38	11	5	1	2	0	84	5	776
2020	Non-visible minority	48	36	10	3	1	2	0	86	4	3248
2019	Visible minority	36	35	15	4	4	5	0	75	9	652
2019	Non-visible minority	32	39	17	5	2	4	0	75	7	3036
2018	Visible minority	29	31	18	7	5	9	0	66	14	435
2018	Non-visible minority	24	38	22	7	3	5	0	66	11	2278
2017	Visible minority	17	33	23	11	6	10	1	56	19	526
2017	Non-visible minority	12	32	26	12	8	11	0	49	22	2767

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	31	15	7	2	4	0	75	10	773
2020	Non-visible minority	43	33	13	6	3	3	0	78	9	3249

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	28	14	7	7	2	1	70	15	772
2020	Non-visible minority	46	27	10	9	7	1	1	74	16	3252

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	27	14	3	2	4	2	79	6	772
2020	Non-visible minority	56	25	10	4	3	3	1	83	6	3242

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	35	13	5	5	2	0	76	11	774
2020	Non-visible minority	40	33	14	7	4	1	0	74	11	3256
2019	Visible minority	32	37	15	7	6	3	0	71	14	651
2019	Non-visible minority	26	36	20	11	5	2	0	64	16	3036
2018	Visible minority	24	33	21	9	8	4	1	60	18	433
2018	Non-visible minority	21	34	21	14	6	4	0	58	21	2283
2017	Visible minority	19	35	19	12	8	7	1	58	22	527
2017	Non-visible minority	12	33	22	17	11	4	0	48	29	2768

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	39	10	3	1	1	1	86	4	776
2020	Non-visible minority	46	38	10	4	1	1	0	84	6	3260

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	36	12	4	2	2	0	81	6	773
2020	Non-visible minority	45	35	12	5	2	1	0	81	7	3240

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	35	20	3	1	1	3	75	5	771
2020	Non-visible minority	37	34	19	5	2	1	2	73	7	3239

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	33	15	3	1	2	2	81	3	776
2020	Non-visible minority	49	31	13	3	2	2	1	82	5	3245

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	70	20	6	0	0	2	2	93	1	777
2020	Non-visible minority	72	17	5	1	0	3	1	94	1	3258

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	33	8	3	1	2	1	88	4	772
2020	Non-visible minority	56	30	7	3	1	2	0	88	4	3253

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	29	10	6	4	2	1	80	10	771
2020	Non-visible minority	56	26	8	5	4	1	0	83	9	3248

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	28	10	4	1	1	1	85	5	772
2020	Non-visible minority	59	27	9	2	1	1	1	87	4	3250

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	42	16	9	2	1	2	72	11	184
2020	Non-visible minority	31	45	14	8	2	1	0	76	10	1050
2019	Visible minority	26	36	13	10	3	4	8	70	15	136
2019	Non-visible minority	26	40	17	10	2	3	2	70	13	922

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	97	3	187
2020	Non-visible minority	98	2	1051

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	35	17	13	4	0	1	66	17	180
2020	Non-visible minority	31	33	17	12	6	1	0	64	19	1029

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	765
2020	Non-visible minority	8	92	3251

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	766
2020	Non-visible minority	12	88	3256
2019	Visible minority	16	84	651
2019	Non-visible minority	14	86	3038
2017	Visible minority	19	81	527
2017	Non-visible minority	15	85	2764
2014	Visible minority	16	84	571
2014	Non-visible minority	13	87	3540

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	131
2020	Non-visible minority	46	54	401

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	73	27	130
2020	Non-visible minority	78	22	402
2019	Visible minority	83	17	105
2019	Non-visible minority	83	17	425
2017	Visible minority	72	28	99
2017	Non-visible minority	73	27	412
2014	Visible minority	74	26	92
2014	Non-visible minority	78	22	455

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	30	9	7	2	0	0	82	9	96
2020	Non-visible minority	55	31	7	4	2	1	0	87	5	316
2019	Visible minority	55	28	6	7	4	0	0	83	11	84
2019	Non-visible minority	55	29	5	6	4	0	0	85	10	348
2017	Visible minority	42	37	14	3	0	3	1	82	3	71
2017	Non-visible minority	43	34	6	11	5	0	1	78	16	302
2014	Visible minority	43	50	6	1	0	0	0	93	1	68
2014	Non-visible minority	56	28	4	7	4	0	0	85	11	357

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	28	10	3	2	2	4	84	5	773
2020	Non-visible minority	57	27	7	3	2	2	3	87	5	3261

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	51	20	2	65	35	776
2020	Non-visible minority	31	52	16	2	63	37	3268

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	42	58	212
2020	Non-visible minority	42	58	1022

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	24	22	15	19	1	3	42	35	211
2020	Non-visible minority	14	22	17	20	22	1	5	38	44	1019

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	19	19	18	31	1	1	31	50	210
2020	Non-visible minority	9	19	15	23	33	0	2	28	56	1022

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	19	14	6	7	3	9	70	15	773
2020	Non-visible minority	41	19	14	9	9	1	7	65	19	3266
2019	Visible minority	43	19	12	8	9	1	9	68	18	645
2019	Non-visible minority	36	19	16	10	13	1	5	59	25	2986
2018	Visible minority	41	21	11	8	10	2	8	69	20	436
2018	Non-visible minority	36	16	16	12	14	1	5	55	28	2279

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Shared Services Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack