2020 Public Service Employee Survey Results for Shared Services Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 39 5 13 4 0 0 78 17 399
2020 Not a person with a disability 51 38 3 6 2 0 0 89 8 3655

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 71 19 4 2 3 0 1 92 4 395
2020 Not a person with a disability 75 17 3 2 1 1 1 93 3 3648

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 10 11 5 0 1 74 16 399
2020 Not a person with a disability 47 33 9 8 2 0 1 81 10 3653
2019 Person with a disability 42 31 7 10 9 0 2 74 20 259
2019 Not a person with a disability 48 32 8 8 4 0 0 80 12 3430
2017 Person with a disability 33 34 12 11 11 0 1 67 21 231
2017 Not a person with a disability 39 38 8 9 5 0 0 78 14 3076
2014 Person with a disability 35 29 8 15 13 0 0 64 28 237
2014 Not a person with a disability 40 36 9 9 6 0 0 76 16 3891

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 31 16 13 5 0 2 66 18 397
2020 Not a person with a disability 40 36 12 8 3 0 0 77 11 3646
2019 Person with a disability 24 35 16 14 10 1 0 60 24 257
2019 Not a person with a disability 30 37 15 12 6 0 1 67 18 3419
2018 Person with a disability 22 30 14 18 14 1 1 53 33 197
2018 Not a person with a disability 20 37 16 16 9 0 1 58 25 2533
2017 Person with a disability 19 32 12 18 18 0 1 51 36 231
2017 Not a person with a disability 20 35 16 15 13 0 1 56 28 3076
2014 Person with a disability 14 23 12 21 29 0 0 38 50 237
2014 Not a person with a disability 14 27 16 21 21 0 1 42 42 3892

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 11 8 4 0 1 77 12 393
2020 Not a person with a disability 51 34 9 4 2 0 0 85 6 3624
2019 Person with a disability 43 35 10 7 4 0 1 79 11 257
2019 Not a person with a disability 47 34 10 6 2 0 0 82 8 3410
2017 Person with a disability 33 38 14 7 8 0 0 71 15 230
2017 Not a person with a disability 40 41 11 6 2 0 0 82 8 3066
2014 Person with a disability 34 29 16 11 10 0 0 63 21 236
2014 Not a person with a disability 36 40 13 7 3 1 0 76 11 3888

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 11 9 6 0 1 73 16 399
2020 Not a person with a disability 53 28 9 5 3 0 0 82 9 3650
2019 Person with a disability 49 24 9 7 9 1 1 74 16 258
2019 Not a person with a disability 52 30 9 6 4 0 0 82 9 3428
2018 Person with a disability 45 30 6 9 10 0 0 75 19 196
2018 Not a person with a disability 47 32 11 6 4 0 0 79 10 2521
2017 Person with a disability 41 32 7 10 10 0 0 73 20 230
2017 Not a person with a disability 43 33 11 8 4 0 1 77 12 3071
2014 Person with a disability 36 26 15 11 10 0 1 63 21 236
2014 Not a person with a disability 36 35 14 9 6 1 1 71 15 3889

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 30 14 10 8 0 0 68 18 399
2020 Not a person with a disability 41 37 12 7 4 0 0 78 11 3655
2019 Person with a disability 30 35 13 12 10 1 0 65 22 259
2019 Not a person with a disability 35 36 14 9 6 0 0 71 15 3433
2018 Person with a disability 28 35 13 11 14 0 0 63 24 197
2018 Not a person with a disability 29 41 13 10 7 0 0 70 17 2522
2017 Person with a disability 21 35 14 14 15 0 0 57 29 231
2017 Not a person with a disability 27 42 14 9 8 0 0 70 17 3073
2014 Person with a disability 19 36 17 15 13 0 0 55 28 236
2014 Not a person with a disability 20 42 16 12 10 0 0 63 21 3893

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 16 10 9 1 0 64 20 399
2020 Not a person with a disability 39 35 13 8 4 0 0 74 12 3654
2019 Person with a disability 25 37 14 12 12 0 0 62 24 259
2019 Not a person with a disability 32 37 16 9 5 0 0 70 14 3430
2018 Person with a disability 24 31 19 10 15 1 1 56 25 198
2018 Not a person with a disability 28 33 18 12 8 0 0 61 20 2532
2017 Person with a disability 22 26 18 14 19 1 1 49 33 231
2017 Not a person with a disability 24 35 19 12 9 0 0 60 21 3075
2014 Person with a disability 20 25 16 17 20 1 0 46 38 237
2014 Not a person with a disability 19 36 20 14 11 0 0 54 26 3889

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 39 14 14 7 0 0 65 21 396
2020 Not a person with a disability 34 42 12 8 4 0 0 76 13 3638
2019 Person with a disability 24 34 18 13 10 0 1 58 23 258
2019 Not a person with a disability 27 39 17 12 6 0 0 66 18 3419
2018 Person with a disability 21 33 18 14 13 0 0 54 28 198
2018 Not a person with a disability 23 36 17 14 9 0 0 60 23 2535
2017 Person with a disability 20 32 19 15 14 0 0 53 29 229
2017 Not a person with a disability 21 38 17 14 9 0 0 59 24 3075

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 32 12 6 5 0 0 77 11 396
2020 Not a person with a disability 48 36 9 4 2 0 0 84 6 3634
2019 Person with a disability 38 35 10 9 7 0 0 74 16 257
2019 Not a person with a disability 39 38 12 7 4 0 0 77 11 3419
2018 Person with a disability 37 34 13 8 7 1 0 72 15 194
2018 Not a person with a disability 37 40 13 6 3 1 0 78 9 2534
2017 Person with a disability 27 41 11 10 10 0 0 69 20 231
2017 Not a person with a disability 33 38 14 9 6 1 0 71 15 3076
2014 Person with a disability 32 33 12 13 9 3 0 66 22 236
2014 Not a person with a disability 28 40 14 9 7 1 0 69 17 3888

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 12 11 10 0 0 67 21 399
2020 Not a person with a disability 40 36 13 7 4 0 0 76 12 3650
2019 Person with a disability 31 28 17 10 14 0 0 60 24 258
2019 Not a person with a disability 34 36 15 8 6 0 0 70 14 3428
2018 Person with a disability 27 26 17 13 16 0 0 54 29 196
2018 Not a person with a disability 29 37 16 11 8 0 0 66 18 2531
2017 Person with a disability 20 29 21 14 16 0 0 49 30 231
2017 Not a person with a disability 25 37 17 11 9 1 0 62 21 3077

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 29 14 5 3 0 0 78 8 396
2020 Not a person with a disability 53 31 10 4 2 0 0 84 6 3620
2019 Person with a disability 47 29 14 5 4 0 0 76 10 257
2019 Not a person with a disability 48 32 12 4 3 0 0 81 7 3404
2018 Person with a disability 48 27 13 4 8 0 0 75 12 194
2018 Not a person with a disability 44 36 13 5 3 0 0 79 8 2516
2017 Person with a disability 36 31 20 6 8 0 0 67 13 231
2017 Not a person with a disability 44 37 12 5 3 0 0 81 8 3065
2014 Person with a disability 52 24 14 5 5 0 0 76 10 237
2014 Not a person with a disability 51 32 10 4 3 0 0 83 7 3891

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 32 13 10 7 0 0 69 17 398
2020 Not a person with a disability 40 36 12 8 4 0 0 76 12 3637
2019 Person with a disability 32 30 13 13 11 0 0 62 24 258
2019 Not a person with a disability 34 38 13 9 5 0 0 72 15 3417
2018 Person with a disability 27 36 12 15 10 0 0 63 25 194
2018 Not a person with a disability 28 38 16 11 6 0 0 67 17 2523
2017 Person with a disability 19 41 12 12 16 0 0 60 28 230
2017 Not a person with a disability 29 40 14 11 7 0 0 69 18 3067
2014 Person with a disability 17 35 16 16 16 0 0 52 33 237
2014 Not a person with a disability 19 39 15 14 12 0 0 59 26 3889

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 13 9 9 0 0 69 18 398
2020 Not a person with a disability 44 33 13 6 4 0 0 77 10 3645
2019 Person with a disability 34 31 15 10 11 0 0 65 20 259
2019 Not a person with a disability 38 34 15 8 5 0 0 72 14 3428
2018 Person with a disability 32 31 15 11 11 0 0 63 22 194
2018 Not a person with a disability 32 35 17 8 7 0 0 67 16 2513
2017 Person with a disability 29 31 20 8 13 0 0 60 20 230
2017 Not a person with a disability 32 36 17 9 6 0 0 68 15 3068
2014 Person with a disability 22 32 16 14 16 0 0 53 31 237
2014 Not a person with a disability 25 36 17 11 10 0 0 62 21 3887

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 36 15 11 5 0 0 68 17 394
2020 Not a person with a disability 40 38 12 7 3 0 0 79 10 3622
2019 Person with a disability 31 37 12 13 7 0 0 68 20 257
2019 Not a person with a disability 33 38 15 9 4 0 0 72 13 3378
2018 Person with a disability 29 32 15 12 12 0 0 61 24 195
2018 Not a person with a disability 28 36 17 11 8 0 0 64 19 2528
2017 Person with a disability 26 27 24 8 15 0 0 53 23 231
2017 Not a person with a disability 28 36 16 12 7 0 0 65 19 3071
2014 Person with a disability 22 26 22 15 14 0 0 48 29 236
2014 Not a person with a disability 23 36 17 13 10 0 0 60 23 3885

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 36 10 8 6 0 0 76 14 398
2020 Not a person with a disability 45 36 10 6 3 0 0 81 9 3655
2019 Person with a disability 38 33 11 8 9 0 0 71 18 259
2019 Not a person with a disability 39 38 11 7 4 0 0 77 11 3434
2018 Person with a disability 37 31 14 8 10 0 0 68 18 197
2018 Not a person with a disability 34 40 13 8 4 0 0 74 13 2532
2017 Person with a disability 27 36 15 11 12 0 0 63 22 231
2017 Not a person with a disability 33 39 14 9 5 0 0 72 14 3069
2014 Person with a disability 27 33 17 13 9 0 0 61 22 237
2014 Not a person with a disability 29 41 15 10 6 0 0 70 15 3889

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 31 18 12 8 0 1 62 20 397
2020 Not a person with a disability 38 32 16 8 5 0 0 71 13 3644
2019 Person with a disability 33 31 19 9 7 0 0 64 16 257
2019 Not a person with a disability 37 35 15 7 5 0 1 73 12 3416
2018 Person with a disability 30 32 21 7 9 0 1 62 17 197
2018 Not a person with a disability 35 33 17 10 5 0 0 69 15 2538
2017 Person with a disability 33 35 17 8 6 0 0 69 14 231
2017 Not a person with a disability 34 37 15 7 5 0 1 72 13 3073
2014 Person with a disability 29 31 24 7 9 0 0 60 16 237
2014 Not a person with a disability 33 36 17 7 5 0 1 69 13 3890

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 24 33 17 9 0 1 26 41 399
2020 Not a person with a disability 11 25 36 18 8 1 1 27 37 3662
2019 Person with a disability 20 26 33 14 5 1 2 20 47 258
2019 Not a person with a disability 13 28 35 15 7 1 1 22 42 3436
2018 Person with a disability 14 29 39 10 5 1 1 15 45 198
2018 Not a person with a disability 15 30 35 13 5 1 1 18 46 2534
2017 Person with a disability 18 32 29 14 4 2 2 19 51 230
2017 Not a person with a disability 15 29 34 13 5 1 2 19 46 3061
2014 Person with a disability 16 39 27 10 4 1 4 14 57 235
2014 Not a person with a disability 19 33 31 11 4 1 2 15 54 3881

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 20 24 25 13 2 1 39 36 398
2020 Not a person with a disability 9 18 29 26 15 2 1 42 28 3646
2019 Person with a disability 17 20 29 19 9 3 2 30 39 258
2019 Not a person with a disability 14 25 30 18 11 2 1 30 40 3423
2018 Person with a disability 19 30 26 18 6 1 1 24 50 198
2018 Not a person with a disability 19 27 29 15 7 2 1 23 47 2525
2017 Person with a disability 31 25 25 10 5 3 1 15 59 230
2017 Not a person with a disability 23 28 27 10 6 2 2 18 54 3060
2014 Person with a disability 35 29 20 6 4 3 3 11 68 236
2014 Not a person with a disability 30 31 23 8 5 2 1 13 63 3883

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 22 28 15 10 1 1 26 46 398
2020 Not a person with a disability 18 26 31 14 7 1 2 22 46 3652
2019 Person with a disability 29 26 26 12 4 1 2 16 57 257
2019 Not a person with a disability 25 30 26 11 6 2 1 17 56 3428
2018 Person with a disability 29 28 27 9 4 1 2 14 59 198
2018 Not a person with a disability 30 30 24 10 4 2 1 14 61 2524
2017 Person with a disability 33 27 19 12 5 2 2 18 62 230
2017 Not a person with a disability 29 30 24 9 4 2 2 14 61 3065
2014 Person with a disability 34 31 17 7 4 2 5 11 70 235
2014 Not a person with a disability 35 29 23 8 3 2 2 11 65 3881

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 20 29 23 12 1 1 36 35 398
2020 Not a person with a disability 10 17 33 25 13 1 1 39 27 3642
2019 Person with a disability 15 18 32 23 8 2 1 32 35 258
2019 Not a person with a disability 11 19 32 24 12 1 1 36 31 3419
2018 Person with a disability 16 19 29 28 5 1 2 34 36 195
2018 Not a person with a disability 13 21 33 22 9 1 1 31 35 2522
2017 Person with a disability 18 18 33 22 5 3 2 28 37 229
2017 Not a person with a disability 15 21 33 20 8 1 3 29 37 3054
2014 Person with a disability 22 25 24 18 8 0 3 26 48 235
2014 Not a person with a disability 17 20 32 20 7 1 2 28 38 3870

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 21 25 20 12 1 2 33 41 396
2020 Not a person with a disability 14 20 28 22 13 1 2 37 35 3653
2019 Person with a disability 23 24 24 16 8 1 3 26 49 259
2019 Not a person with a disability 17 22 28 19 11 1 2 31 40 3430
2018 Person with a disability 26 22 30 14 5 2 0 20 49 198
2018 Not a person with a disability 20 26 27 16 7 2 2 24 48 2532
2017 Person with a disability 27 23 27 11 6 2 4 18 53 230
2017 Not a person with a disability 21 27 27 13 7 2 3 21 50 3052
2014 Person with a disability 33 26 25 7 3 2 4 11 62 236
2014 Not a person with a disability 29 27 24 12 5 1 3 17 58 3878

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 14 26 22 18 3 3 44 29 398
2020 Not a person with a disability 9 15 26 28 17 3 2 48 24 3637
2019 Person with a disability 16 22 25 16 14 3 5 32 40 258
2019 Not a person with a disability 13 20 27 22 14 3 2 38 34 3420
2018 Person with a disability 19 22 24 21 7 3 3 29 45 197
2018 Not a person with a disability 15 21 28 20 10 3 3 32 39 2518
2017 Person with a disability 20 19 24 20 7 6 4 30 44 230
2017 Not a person with a disability 16 23 25 18 10 3 4 31 42 3053
2014 Person with a disability 16 19 24 22 12 3 5 37 37 235
2014 Not a person with a disability 16 19 25 21 11 3 5 36 37 3873

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 22 27 16 8 1 1 24 49 396
2020 Not a person with a disability 19 24 30 16 8 2 1 25 44 3654
2019 Person with a disability 27 26 25 10 8 2 3 18 55 258
2019 Not a person with a disability 23 27 28 11 7 2 1 19 52 3429
2018 Person with a disability 27 29 28 11 3 2 0 14 58 198
2018 Not a person with a disability 27 27 28 11 4 2 1 16 56 2535
2017 Person with a disability 32 27 26 9 3 2 1 13 61 231
2017 Not a person with a disability 27 26 28 10 5 2 2 16 55 3058
2014 Person with a disability 26 28 29 8 4 1 4 13 56 237
2014 Not a person with a disability 26 27 28 11 4 2 2 16 55 3886

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 12 32 31 19 0 2 51 16 398
2020 Not a person with a disability 3 7 28 38 22 1 1 61 10 3655
2019 Person with a disability 10 15 32 23 17 0 2 41 25 259
2019 Not a person with a disability 5 13 33 29 17 1 2 47 18 3432
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 24 16 9 9 4 6 62 20 398
2020 Not a person with a disability 34 30 16 5 3 6 5 72 10 3652
2019 Person with a disability 29 27 16 8 9 6 3 63 20 257
2019 Not a person with a disability 37 28 15 6 4 5 4 72 11 3429
2018 Person with a disability 25 28 16 9 11 5 5 60 22 197
2018 Not a person with a disability 27 31 20 7 5 7 4 65 13 2535
2017 Person with a disability 25 25 17 7 17 4 5 55 26 231
2017 Not a person with a disability 30 30 17 7 5 6 6 67 14 3075
2014 Person with a disability 32 26 14 10 9 3 6 63 21 235
2014 Not a person with a disability 34 30 15 7 5 5 4 70 14 3892

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 24 7 9 10 1 1 73 20 397
2020 Not a person with a disability 57 25 8 5 3 1 0 84 8 3646
2019 Person with a disability 44 24 8 11 10 2 1 70 21 257
2019 Not a person with a disability 54 26 8 6 4 1 0 81 10 3428
2018 Person with a disability 37 32 9 9 12 1 0 70 21 197
2018 Not a person with a disability 47 30 10 7 4 1 0 79 11 2529
2017 Person with a disability 41 24 16 7 12 1 0 65 19 230
2017 Not a person with a disability 46 30 10 6 5 1 1 78 11 3073
2014 Person with a disability 41 25 12 9 12 2 0 67 21 237
2014 Not a person with a disability 46 30 10 7 6 1 0 77 13 3891

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 26 8 7 5 0 1 80 12 397
2020 Not a person with a disability 62 27 5 3 2 0 0 90 5 3627
2019 Person with a disability 49 30 5 8 5 0 1 81 13 255
2019 Not a person with a disability 58 29 7 5 2 0 0 87 6 3422
2018 Person with a disability 49 32 7 6 6 0 0 82 12 196
2018 Not a person with a disability 51 35 7 5 2 0 0 87 7 2529
2017 Person with a disability 45 30 13 6 6 0 0 75 12 230
2017 Not a person with a disability 46 37 8 5 2 1 0 84 7 3064
2014 Person with a disability 39 35 10 12 3 0 0 74 16 237
2014 Not a person with a disability 43 41 9 5 2 1 0 84 7 3891

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 27 12 7 5 2 0 75 12 397
2020 Not a person with a disability 52 33 9 3 2 1 0 86 5 3619
2019 Person with a disability 42 32 10 5 7 2 1 76 13 257
2019 Not a person with a disability 50 33 10 4 2 1 0 84 6 3432
2018 Person with a disability 34 40 10 8 6 1 0 76 14 197
2018 Not a person with a disability 43 39 11 3 2 1 0 83 6 2535

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 18 13 5 7 6 4 73 13 398
2020 Not a person with a disability 55 21 10 3 3 6 4 84 6 3651
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 21 15 4 4 1 3 76 9 399
2020 Not a person with a disability 57 25 11 3 2 1 2 84 5 3655
2019 Person with a disability 54 21 12 5 5 1 2 77 10 257
2019 Not a person with a disability 54 25 12 3 2 1 2 82 6 3431

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 29 11 6 8 0 1 74 14 397
2020 Not a person with a disability 51 29 10 6 3 0 0 81 9 3647
2019 Person with a disability 41 28 11 9 8 1 1 71 17 259
2019 Not a person with a disability 47 30 11 7 4 1 0 77 11 3431
2018 Person with a disability 39 26 20 7 8 0 0 65 15 196
2018 Not a person with a disability 40 33 14 7 5 1 0 74 13 2529
2017 Person with a disability 39 26 14 11 9 1 0 66 20 231
2017 Not a person with a disability 39 33 13 8 5 1 1 73 14 3072
2014 Person with a disability 37 30 17 8 7 0 0 68 16 237
2014 Not a person with a disability 35 34 15 9 6 1 1 70 15 3892

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 22 13 4 8 2 1 74 13 397
2020 Not a person with a disability 57 22 12 3 3 1 1 81 7 3645

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 30 9 7 7 0 0 77 14 399
2020 Not a person with a disability 53 30 9 5 3 0 1 83 8 3651
2019 Person with a disability 51 20 9 9 8 2 1 73 17 257
2019 Not a person with a disability 50 29 10 6 4 1 0 80 10 3421
2018 Person with a disability 41 29 11 10 7 1 0 72 17 196
2018 Not a person with a disability 44 32 11 8 5 1 0 76 13 2524
2017 Person with a disability 41 29 13 6 10 1 0 71 16 231
2017 Not a person with a disability 43 33 11 7 5 1 1 77 12 3077
2014 Person with a disability 38 31 13 10 7 1 0 69 17 237
2014 Not a person with a disability 38 35 11 9 6 1 0 74 15 3890

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 398
2020 Not a person with a disability 31 69 3660

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 12 11 2 2 7 10 82 6 398
2020 Not a person with a disability 59 16 8 1 1 5 10 88 3 3659

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 20 11 5 5 0 0 79 10 398
2020 Not a person with a disability 63 22 7 4 3 0 0 86 7 3660
2019 Person with a disability 57 19 9 7 8 0 0 76 14 259
2019 Not a person with a disability 58 25 8 5 3 0 0 83 8 3437
2018 Person with a disability 49 21 13 7 8 1 1 71 16 196
2018 Not a person with a disability 49 27 12 7 5 0 0 76 12 2531
2017 Person with a disability 49 22 16 6 7 0 0 71 13 230
2017 Not a person with a disability 52 27 10 6 4 1 0 80 10 3072
2014 Person with a disability 45 26 14 9 5 0 0 71 15 237
2014 Not a person with a disability 47 29 11 7 6 1 0 77 12 3889
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 13 8 7 11 1 68 17 399
2020 Not a person with a disability 40 28 14 5 3 10 0 76 9 3660
2019 Person with a disability 29 25 18 7 9 11 0 61 19 257
2019 Not a person with a disability 31 31 18 7 4 8 0 68 12 3422
2018 Person with a disability 23 24 17 14 12 10 1 52 29 198
2018 Not a person with a disability 26 28 21 8 5 10 0 61 15 2539
2017 Person with a disability 17 25 21 11 15 12 0 47 29 231
2017 Not a person with a disability 22 28 21 9 7 13 0 58 18 3077
2014 Person with a disability 18 25 20 11 13 12 0 49 28 237
2014 Not a person with a disability 19 30 22 9 7 13 0 57 18 3891

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 27 15 12 9 3 0 63 22 396
2020 Not a person with a disability 35 32 16 8 5 3 0 69 14 3647
2019 Person with a disability 26 25 17 15 13 5 0 54 29 256
2019 Not a person with a disability 27 30 20 12 7 3 0 59 20 3419
2018 Person with a disability 15 24 19 18 20 4 0 40 40 196
2018 Not a person with a disability 22 28 21 15 11 3 0 51 27 2535
2017 Person with a disability 12 23 19 21 21 4 0 36 44 231
2017 Not a person with a disability 18 26 22 17 15 3 0 45 33 3077
2014 Person with a disability 12 25 17 21 20 4 0 38 44 237
2014 Not a person with a disability 13 25 23 19 16 4 0 40 37 3891

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 27 14 14 12 8 0 56 29 398
2020 Not a person with a disability 26 32 20 10 6 6 0 62 17 3650
2019 Person with a disability 16 27 19 17 15 7 0 46 34 257
2019 Not a person with a disability 19 28 23 15 8 6 0 51 25 3412
2018 Person with a disability 10 19 24 16 25 7 0 31 44 196
2018 Not a person with a disability 14 25 25 18 13 6 0 41 33 2535
2017 Person with a disability 7 21 18 23 23 8 0 31 50 230
2017 Not a person with a disability 12 22 23 18 17 7 0 37 38 3069
2014 Person with a disability 8 18 22 23 27 3 0 26 52 237
2014 Not a person with a disability 8 20 23 22 19 7 0 31 44 3887

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 31 15 13 14 4 0 56 28 397
2020 Not a person with a disability 27 35 17 12 7 2 0 63 19 3657
2019 Person with a disability 18 23 18 17 20 5 0 43 39 257
2019 Not a person with a disability 20 30 20 17 10 3 0 52 27 3419
2018 Person with a disability 10 24 21 20 21 4 0 35 43 198
2018 Not a person with a disability 15 27 21 19 14 3 0 44 34 2535
2017 Person with a disability 12 18 17 23 26 5 0 32 51 231
2017 Not a person with a disability 13 27 19 20 17 4 0 42 38 3074
2014 Person with a disability 10 21 18 23 26 3 0 31 50 236
2014 Not a person with a disability 9 24 20 22 21 3 0 35 45 3889

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 12 5 2 6 2 79 8 398
2020 Not a person with a disability 50 26 13 4 2 4 1 80 6 3656
2019 Person with a disability 51 23 8 6 1 9 1 82 8 259
2019 Not a person with a disability 50 26 12 4 2 6 1 81 7 3435
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 38 19 6 6 1 0 68 12 398
2020 Not a person with a disability 33 41 15 6 3 1 0 75 9 3659
2019 Person with a disability 29 36 16 10 8 1 0 66 18 259
2019 Not a person with a disability 28 42 18 8 3 1 0 70 12 3435
2018 Person with a disability 17 37 21 16 7 1 0 55 23 196
2018 Not a person with a disability 19 39 23 12 6 1 0 59 18 2538
2017 Person with a disability 15 31 22 17 11 3 0 48 30 231
2017 Not a person with a disability 18 37 22 13 9 1 0 55 23 3074
2014 Person with a disability 23 30 19 16 11 2 0 54 27 237
2014 Not a person with a disability 18 37 20 13 10 1 0 57 23 3891

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 33 19 16 12 1 1 51 29 398
2020 Not a person with a disability 21 37 22 13 6 2 0 59 19 3639
2019 Person with a disability 16 28 17 23 14 1 1 45 38 257
2019 Not a person with a disability 14 30 24 20 9 2 0 46 29 3413

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 32 14 9 6 2 4 69 16 397
2020 Not a person with a disability 38 35 12 6 3 3 2 77 10 3656
2019 Person with a disability 34 32 11 9 9 3 2 70 19 258
2019 Not a person with a disability 32 35 16 8 4 3 1 71 13 3427
2018 Person with a disability 25 37 14 12 10 2 0 63 22 197
2018 Not a person with a disability 29 37 16 9 4 4 1 70 14 2538
2017 Person with a disability 27 31 10 13 12 6 1 62 28 231
2017 Not a person with a disability 30 36 15 9 5 4 1 69 15 3071
2014 Person with a disability 30 30 12 16 8 3 1 62 25 237
2014 Not a person with a disability 25 36 15 11 7 5 1 65 19 3885

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 17 6 5 4 1 71 11 399
2020 Not a person with a disability 41 36 15 4 2 2 0 79 6 3642
2019 Person with a disability 34 31 18 9 7 1 0 66 16 258
2019 Not a person with a disability 33 36 21 5 2 2 0 70 8 3422
2018 Person with a disability 28 29 23 10 8 2 0 58 18 197
2018 Not a person with a disability 30 38 21 6 3 2 0 69 10 2526

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 20 17 15 17 8 2 45 36 398
2020 Not a person with a disability 27 25 19 8 7 11 3 61 18 3643
2019 Person with a disability 19 20 16 12 21 11 1 44 37 259
2019 Not a person with a disability 22 25 22 10 9 11 2 53 22 3421
2018 Person with a disability 11 17 22 12 23 12 2 33 42 196
2018 Not a person with a disability 17 24 22 12 10 12 2 48 26 2535
2017 Person with a disability 12 17 17 15 27 11 1 33 48 230
2017 Not a person with a disability 17 22 21 12 12 13 3 47 29 3070
2014 Person with a disability 11 13 14 17 28 15 2 29 54 237
2014 Not a person with a disability 12 23 21 14 14 13 3 41 34 3889

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 30 19 10 12 2 0 58 23 398
2020 Not a person with a disability 34 34 16 8 6 2 0 70 14 3644
2019 Person with a disability 21 26 19 14 17 2 0 49 32 258
2019 Not a person with a disability 27 33 19 11 8 2 0 61 19 3425
2018 Person with a disability 16 24 13 20 23 3 0 42 44 197
2018 Not a person with a disability 18 32 21 14 11 3 0 52 26 2537
2017 Person with a disability 12 26 18 17 23 4 0 40 41 231
2017 Not a person with a disability 19 29 20 15 13 3 0 50 29 3073
2014 Person with a disability 12 17 15 20 32 3 0 30 55 236
2014 Not a person with a disability 12 24 20 21 20 3 1 37 43 3888

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 23 11 15 21 2 3 50 38 399
2020 Not a person with a disability 30 28 14 12 13 2 2 59 26 3657
2019 Person with a disability 18 25 10 17 26 2 1 45 45 258
2019 Not a person with a disability 26 29 16 12 14 2 1 57 27 3432
2018 Person with a disability 15 19 15 15 33 2 1 35 50 198
2018 Not a person with a disability 20 29 16 15 17 2 1 50 34 2541
2017 Person with a disability 11 17 20 15 33 3 1 30 50 230
2017 Not a person with a disability 20 26 14 15 20 3 2 48 37 3073
2014 Person with a disability 9 10 15 15 48 3 1 20 65 237
2014 Not a person with a disability 11 21 16 19 28 3 2 34 49 3891

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 28 13 6 6 0 1 75 13 399
2020 Not a person with a disability 56 23 11 4 2 0 3 82 7 3661
2019 Person with a disability 48 22 13 5 6 1 5 74 12 259
2019 Not a person with a disability 57 23 10 3 2 1 4 84 6 3430

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 24 11 9 6 1 2 73 15 399
2020 Not a person with a disability 56 22 12 4 2 1 3 81 7 3650
2019 Person with a disability 40 23 13 9 7 2 7 69 17 256
2019 Not a person with a disability 48 23 14 6 4 2 3 75 10 3424

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 9 9 6 8 4 3 75 15 398
2020 Not a person with a disability 76 8 5 2 2 3 4 91 4 3643
2019 Person with a disability 61 11 7 5 7 6 3 79 13 258
2019 Not a person with a disability 76 7 4 2 2 4 4 91 5 3410

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 16 11 5 7 2 2 77 12 399
2020 Not a person with a disability 77 9 3 1 0 1 7 95 1 3649
2019 Person with a disability 53 14 11 6 9 5 3 72 16 258
2019 Not a person with a disability 79 6 3 1 1 2 8 95 2 3423

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 37 20 11 6 4 0 61 18 399
2020 Not a person with a disability 28 41 17 6 3 4 0 73 10 3650
2019 Person with a disability 20 35 18 13 9 5 1 58 23 259
2019 Not a person with a disability 23 39 21 9 4 4 0 65 13 3431
2018 Person with a disability 13 33 23 11 13 6 0 49 26 198
2018 Not a person with a disability 20 35 24 10 6 4 0 58 17 2535
2017 Person with a disability 15 27 26 14 13 5 1 44 29 229
2017 Not a person with a disability 19 33 24 11 7 5 0 55 19 3076

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 15 7 6 2 0 71 13 397
2020 Not a person with a disability 45 36 11 4 1 3 0 83 5 3636
2019 Person with a disability 36 33 16 6 6 3 1 71 12 257
2019 Not a person with a disability 41 36 14 4 2 3 0 79 7 3416
2018 Person with a disability 35 32 17 8 3 6 0 71 11 194
2018 Not a person with a disability 38 37 16 3 2 4 0 78 5 2528
2017 Person with a disability 26 35 20 6 8 5 0 64 15 231
2017 Not a person with a disability 33 39 16 4 2 6 0 77 6 3069
2014 Person with a disability 34 30 17 7 8 3 0 67 15 237
2014 Not a person with a disability 33 36 16 5 3 7 0 75 8 3890

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 26 16 7 5 5 1 70 13 399
2020 Not a person with a disability 45 33 12 2 1 5 1 83 4 3647
2019 Person with a disability 42 24 16 4 5 7 1 72 10 259
2019 Not a person with a disability 43 33 15 2 1 5 1 80 4 3423
2018 Person with a disability 32 29 16 9 5 8 0 67 15 194
2018 Not a person with a disability 36 33 19 3 2 7 1 74 6 2529
2017 Person with a disability 26 28 22 9 8 6 0 58 18 231
2017 Not a person with a disability 31 32 20 4 3 8 1 69 8 3068
2014 Person with a disability 31 29 17 8 8 6 0 64 18 237
2014 Not a person with a disability 33 32 18 3 3 10 1 73 7 3890

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 28 15 6 3 8 1 73 10 397
2020 Not a person with a disability 43 32 14 2 1 7 1 81 4 3657

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 23 11 7 9 3 2 72 16 397
2020 Not a person with a disability 50 28 10 3 2 4 2 83 6 3635

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 13 6 6 0 0 76 11 394
2020 Not a person with a disability 58 30 7 3 1 0 0 88 5 3640
2019 Person with a disability 48 25 10 7 7 2 1 75 14 259
2019 Not a person with a disability 48 35 10 4 2 0 0 84 6 3427
2018 Person with a disability 40 25 14 7 11 2 1 67 19 194
2018 Not a person with a disability 42 37 13 5 2 1 0 80 7 2529
2017 Person with a disability 29 33 16 10 12 0 0 62 22 231
2017 Not a person with a disability 35 40 14 7 3 1 0 76 10 3072
2014 Person with a disability 36 27 16 12 8 0 0 63 21 237
2014 Not a person with a disability 36 37 15 7 5 1 0 74 11 3887

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 28 19 9 10 1 0 62 19 397
2020 Not a person with a disability 43 31 14 7 4 1 0 74 11 3638
2019 Person with a disability 31 26 12 13 16 2 0 58 29 258
2019 Not a person with a disability 34 30 18 11 7 1 0 64 18 3430
2018 Person with a disability 26 18 18 16 21 0 0 44 38 194
2018 Not a person with a disability 26 29 20 12 11 1 0 56 23 2535
2017 Person with a disability 13 22 22 13 30 0 0 35 43 230
2017 Not a person with a disability 20 26 21 15 16 1 0 47 32 3067
2014 Person with a disability 13 24 19 16 27 1 0 38 43 237
2014 Not a person with a disability 14 27 23 18 17 1 0 41 36 3891

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 31 18 9 10 0 0 64 19 395
2020 Not a person with a disability 42 32 14 7 4 0 0 75 11 3629
2019 Person with a disability 29 28 14 13 14 1 0 58 28 258
2019 Not a person with a disability 32 32 17 11 7 0 0 65 18 3410
2018 Person with a disability 25 20 15 17 21 0 1 46 39 193
2018 Not a person with a disability 25 31 19 14 10 1 0 57 24 2531
2017 Person with a disability 14 24 20 17 25 0 0 38 42 230
2017 Not a person with a disability 19 28 20 17 15 1 0 48 32 3064
2014 Person with a disability 14 22 17 22 23 2 0 37 46 237
2014 Not a person with a disability 14 29 21 18 17 0 0 43 36 3890

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 20 18 12 12 3 0 57 24 397
2020 Not a person with a disability 38 24 18 10 6 3 0 65 17 3646
2019 Person with a disability 27 22 18 12 15 6 1 52 29 259
2019 Not a person with a disability 31 25 20 12 9 3 0 57 22 3431
2018 Person with a disability 23 19 20 13 20 3 2 45 34 195
2018 Not a person with a disability 24 25 21 15 13 3 0 50 28 2538
2017 Person with a disability 16 19 16 16 26 5 2 38 45 231
2017 Not a person with a disability 19 22 22 15 17 4 0 44 33 3073
2014 Person with a disability 17 17 20 15 24 7 1 36 42 237
2014 Not a person with a disability 16 21 22 17 19 4 1 39 38 3888
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 30 33 37 398
2020 Not a person with a disability 25 38 37 3661
2019 Person with a disability 34 27 40 259
2019 Not a person with a disability 29 34 38 3439
2018 Person with a disability 30 28 42 197
2018 Not a person with a disability 29 32 38 2546
2017 Person with a disability 34 28 38 231
2017 Not a person with a disability 29 32 39 3074
2014 Person with a disability 34 25 42 237
2014 Not a person with a disability 31 30 40 3889

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 14 35 44 2 1 5 125
2020 Not a person with a disability 16 39 34 2 4 5 926
2019 Person with a disability 14 34 33 7 6 6 89
2019 Not a person with a disability 16 33 37 3 7 4 992
2018 Person with a disability 8 34 40 7 2 9 61
2018 Not a person with a disability 16 30 41 4 4 5 771
2017 Person with a disability 11 25 46 8 2 8 79
2017 Not a person with a disability 17 27 42 5 4 5 878
2014 Person with a disability 18 20 44 7 9999 11 81
2014 Not a person with a disability 15 24 46 8 9999 7 1196
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 398
2020 Not a person with a disability 8 92 3661
2019 Person with a disability 22 78 258
2019 Not a person with a disability 9 91 3434
2018 Person with a disability 23 77 194
2018 Not a person with a disability 9 91 2539

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 79
2020 Not a person with a disability 42 58 290
2019 Person with a disability 38 62 58
2019 Not a person with a disability 44 56 299
2018 Person with a disability 48 52 45
2018 Not a person with a disability 46 54 243

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 79
2020 Not a person with a disability 59 41 290
2019 Person with a disability 66 34 58
2019 Not a person with a disability 57 43 299
2018 Person with a disability 79 21 45
2018 Not a person with a disability 62 38 243

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 79
2020 Not a person with a disability 10 90 290

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 45
2018 Not a person with a disability 0 100 243

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 79
2020 Not a person with a disability 6 94 290
2019 Person with a disability 14 86 58
2019 Not a person with a disability 13 87 299
2018 Person with a disability 10 90 45
2018 Not a person with a disability 11 89 243

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 79
2020 Not a person with a disability 5 95 290

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 79
2020 Not a person with a disability 46 54 290
2019 Person with a disability 47 53 58
2019 Not a person with a disability 42 58 297
2018 Person with a disability 29 71 45
2018 Not a person with a disability 44 56 243

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 79
2020 Not a person with a disability 45 55 290
2019 Person with a disability 44 56 58
2019 Not a person with a disability 43 57 297
2018 Person with a disability 35 65 45
2018 Not a person with a disability 38 62 243

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 79
2020 Not a person with a disability 44 56 290
2019 Person with a disability 46 54 58
2019 Not a person with a disability 45 55 297
2018 Person with a disability 66 34 45
2018 Not a person with a disability 49 51 243

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 79
2020 Not a person with a disability 40 60 290
2019 Person with a disability 41 59 58
2019 Not a person with a disability 42 58 297
2018 Person with a disability 36 64 45
2018 Not a person with a disability 41 59 243

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 79
2020 Not a person with a disability 29 71 290
2019 Person with a disability 30 70 58
2019 Not a person with a disability 29 71 297
2018 Person with a disability 38 62 45
2018 Not a person with a disability 31 69 243

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 79
2020 Not a person with a disability 51 49 290
2019 Person with a disability 46 54 58
2019 Not a person with a disability 53 47 297
2018 Person with a disability 46 54 45
2018 Not a person with a disability 56 44 243

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 79
2020 Not a person with a disability 34 66 290
2019 Person with a disability 39 61 58
2019 Not a person with a disability 35 65 297
2018 Person with a disability 27 73 45
2018 Not a person with a disability 32 68 243

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 45
2018 Not a person with a disability 8 92 243

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 79
2020 Not a person with a disability 10 90 290
2019 Person with a disability 10 90 58
2019 Not a person with a disability 11 89 297

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 79
2020 Not a person with a disability 43 57 290
2019 Person with a disability 60 40 58
2019 Not a person with a disability 49 51 297
2018 Person with a disability 70 30 45
2018 Not a person with a disability 49 51 243

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 79
2020 Not a person with a disability 22 78 290
2019 Person with a disability 29 71 58
2019 Not a person with a disability 23 77 297
2018 Person with a disability 12 88 45
2018 Not a person with a disability 24 76 243

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 79
2020 Not a person with a disability 13 87 290
2019 Person with a disability 18 82 58
2019 Not a person with a disability 13 87 297

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 79
2020 Not a person with a disability 53 47 290
2019 Person with a disability 48 52 58
2019 Not a person with a disability 59 41 295
2018 Person with a disability 45 55 45
2018 Not a person with a disability 61 39 243

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 79
2020 Not a person with a disability 28 72 290
2019 Person with a disability 24 76 58
2019 Not a person with a disability 29 71 295
2018 Person with a disability 24 76 45
2018 Not a person with a disability 24 76 243

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 79
2020 Not a person with a disability 7 93 290
2019 Person with a disability 14 86 58
2019 Not a person with a disability 11 89 295
2018 Person with a disability 0 100 45
2018 Not a person with a disability 8 92 243

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 79
2020 Not a person with a disability 12 88 290
2019 Person with a disability 26 74 58
2019 Not a person with a disability 12 88 295
2018 Person with a disability 23 77 45
2018 Not a person with a disability 20 80 243

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 79
2020 Not a person with a disability 9 91 290
2019 Person with a disability 9 91 58
2019 Not a person with a disability 11 89 295

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 4 96 290
2019 Person with a disability 12 88 58
2019 Not a person with a disability 2 98 295

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 79
2020 Not a person with a disability 13 87 290
2019 Person with a disability 8 92 58
2019 Not a person with a disability 15 85 295
2018 Person with a disability 15 85 45
2018 Not a person with a disability 15 85 243

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 79
2020 Not a person with a disability 11 89 290
2019 Person with a disability 16 84 58
2019 Not a person with a disability 13 87 295
2018 Person with a disability 14 86 45
2018 Not a person with a disability 14 86 243

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 79
2020 Not a person with a disability 26 74 290
2019 Person with a disability 29 71 58
2019 Not a person with a disability 23 77 295
2018 Person with a disability 22 78 45
2018 Not a person with a disability 20 80 243

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 72
2020 Not a person with a disability 11 89 279

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 72
2020 Not a person with a disability 14 86 279
2019 Person with a disability 16 84 52
2019 Not a person with a disability 17 83 288

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 72
2020 Not a person with a disability 12 88 279

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 72
2020 Not a person with a disability 14 86 279

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 72
2020 Not a person with a disability 11 89 279
2019 Person with a disability 10 90 52
2019 Not a person with a disability 6 94 288

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 72
2020 Not a person with a disability 14 86 279
2019 Person with a disability 17 83 52
2019 Not a person with a disability 22 78 288
2018 Person with a disability 18 82 42
2018 Not a person with a disability 20 80 228

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 72
2020 Not a person with a disability 13 87 279
2019 Person with a disability 19 81 52
2019 Not a person with a disability 17 83 288
2018 Person with a disability 16 84 42
2018 Not a person with a disability 9 91 228

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 72
2020 Not a person with a disability 16 84 279
2019 Person with a disability 20 80 52
2019 Not a person with a disability 15 85 288
2018 Person with a disability 16 84 42
2018 Not a person with a disability 12 88 228

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 72
2020 Not a person with a disability 24 76 279
2019 Person with a disability 44 56 52
2019 Not a person with a disability 34 66 288
2018 Person with a disability 43 57 42
2018 Not a person with a disability 26 74 228

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 52
2019 Not a person with a disability 12 88 288

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 63 37 72
2020 Not a person with a disability 40 60 279
2019 Person with a disability 53 47 52
2019 Not a person with a disability 50 50 288
2018 Person with a disability 70 30 42
2018 Not a person with a disability 46 54 228

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 72
2020 Not a person with a disability 48 52 279
2019 Person with a disability 63 37 52
2019 Not a person with a disability 52 48 288
2018 Person with a disability 71 29 42
2018 Not a person with a disability 55 45 228

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 52
2019 Not a person with a disability 4 96 288

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 72
2020 Not a person with a disability 13 87 279
2019 Person with a disability 18 82 52
2019 Not a person with a disability 14 86 288
2018 Person with a disability 15 85 42
2018 Not a person with a disability 12 88 228

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 15 21 5 9 23 8 50 20 398
2020 Not a person with a disability 23 16 16 3 2 30 9 64 9 3655
2019 Person with a disability 18 11 18 6 10 28 9 46 25 258
2019 Not a person with a disability 21 15 20 4 3 27 9 57 11 3436
2018 Person with a disability 12 10 25 8 11 29 6 34 28 195
2018 Not a person with a disability 18 15 24 4 4 29 7 51 12 2535
2017 Person with a disability 12 14 22 7 16 24 6 37 32 231
2017 Not a person with a disability 14 15 21 3 4 32 10 51 13 3073
2014 Person with a disability 11 12 29 8 14 23 5 31 30 237
2014 Not a person with a disability 12 14 23 4 4 34 10 46 14 3888

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 16 6 8 9 1 67 16 398
2020 Not a person with a disability 39 30 14 3 2 10 2 78 6 3652
2019 Person with a disability 33 26 15 6 7 13 1 68 14 259
2019 Not a person with a disability 36 28 17 3 2 12 1 74 7 3434
2018 Person with a disability 25 28 21 7 8 9 2 60 17 196
2018 Not a person with a disability 29 30 22 4 3 12 1 68 7 2537
2017 Person with a disability 20 21 22 10 10 16 0 49 24 230
2017 Not a person with a disability 24 28 21 4 3 18 2 64 9 3075
2014 Person with a disability 15 23 24 13 9 15 0 45 27 237
2014 Not a person with a disability 18 24 24 5 3 23 2 57 11 3890
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 398
2020 Not a person with a disability 5 95 3655
2019 Person with a disability 17 83 257
2019 Not a person with a disability 5 95 3437
2018 Person with a disability 21 79 194
2018 Not a person with a disability 5 95 2529

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 78
2020 Not a person with a disability 30 70 173
2019 Person with a disability 34 66 46
2019 Not a person with a disability 33 67 164
2018 Person with a disability 34 66 42
2018 Not a person with a disability 27 73 120

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 72 28 78
2020 Not a person with a disability 71 29 173
2019 Person with a disability 76 24 46
2019 Not a person with a disability 74 26 164
2018 Person with a disability 83 17 42
2018 Not a person with a disability 75 25 120

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 164

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 78
2020 Not a person with a disability 8 92 173
2019 Person with a disability 18 82 46
2019 Not a person with a disability 11 89 164

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 78
2020 Not a person with a disability 13 87 173
2019 Person with a disability 22 78 46
2019 Not a person with a disability 10 90 164
2018 Person with a disability 15 85 42
2018 Not a person with a disability 8 92 120

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 78
2020 Not a person with a disability 31 69 173
2018 Person with a disability 11 89 42
2018 Not a person with a disability 21 79 120

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 78
2020 Not a person with a disability 26 74 173

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 78
2020 Not a person with a disability 19 81 173

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 46
2019 Not a person with a disability 6 94 161
2018 Person with a disability 0 100 42
2018 Not a person with a disability 4 96 120

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 78
2020 Not a person with a disability 25 75 173
2019 Person with a disability 26 74 46
2019 Not a person with a disability 27 73 161
2018 Person with a disability 26 74 42
2018 Not a person with a disability 22 78 120

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 78
2020 Not a person with a disability 30 70 173
2019 Person with a disability 25 75 46
2019 Not a person with a disability 36 64 161
2018 Person with a disability 21 79 42
2018 Not a person with a disability 25 75 120

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 46
2019 Not a person with a disability 4 96 161

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 78
2020 Not a person with a disability 4 96 173

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 78
2020 Not a person with a disability 10 90 173

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 161

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 72 28 46
2019 Not a person with a disability 5 95 161

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 42
2018 Not a person with a disability 0 100 120

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 78
2020 Not a person with a disability 26 74 173
2018 Person with a disability 12 88 42
2018 Not a person with a disability 31 69 120

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 78
2020 Not a person with a disability 26 74 173
2019 Person with a disability 47 53 46
2019 Not a person with a disability 30 70 159
2018 Person with a disability 28 72 41
2018 Not a person with a disability 32 68 120

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 78
2020 Not a person with a disability 10 90 173
2019 Person with a disability 34 66 46
2019 Not a person with a disability 14 86 159
2018 Person with a disability 13 87 41
2018 Not a person with a disability 17 83 120

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 78
2020 Not a person with a disability 4 96 173
2019 Person with a disability 18 82 46
2019 Not a person with a disability 5 95 159

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 78
2020 Not a person with a disability 7 93 173
2019 Person with a disability 28 72 46
2019 Not a person with a disability 8 92 159
2018 Person with a disability 27 73 41
2018 Not a person with a disability 12 88 120

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 78
2020 Not a person with a disability 5 95 173

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 78
2020 Not a person with a disability 6 94 173

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 78
2020 Not a person with a disability 6 94 173

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 78
2020 Not a person with a disability 59 41 173
2019 Person with a disability 35 65 46
2019 Not a person with a disability 53 47 159
2018 Person with a disability 39 61 41
2018 Not a person with a disability 49 51 120

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 37
2018 Not a person with a disability 7 93 117

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 14 86 37
2018 Not a person with a disability 15 85 117

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 37
2018 Not a person with a disability 4 96 117

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 37
2018 Not a person with a disability 13 87 117

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 28 72 37
2018 Not a person with a disability 9 91 117

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 43 57 37
2018 Not a person with a disability 20 80 117

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 37
2018 Not a person with a disability 7 93 117

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 69 31 37
2018 Not a person with a disability 41 59 117

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 84 16 37
2018 Not a person with a disability 55 45 117

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 17 83 37
2018 Not a person with a disability 17 83 117

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 15 22 4 8 25 6 52 17 398
2020 Not a person with a disability 24 16 17 2 1 33 8 66 6 3648
2019 Person with a disability 19 10 20 5 8 30 7 47 21 259
2019 Not a person with a disability 22 14 21 2 2 31 8 59 6 3432
2018 Person with a disability 9 13 28 4 9 32 5 34 22 198
2018 Not a person with a disability 18 15 25 2 2 31 7 53 7 2530
2017 Person with a disability 10 15 23 6 12 28 5 38 27 231
2017 Not a person with a disability 14 15 22 2 2 36 9 54 7 3069
2014 Person with a disability 10 12 30 9 9 26 4 31 25 237
2014 Not a person with a disability 12 14 23 2 2 38 9 49 8 3890

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 27 18 5 7 9 1 66 13 398
2020 Not a person with a disability 40 30 14 2 1 11 2 80 4 3650
2019 Person with a disability 32 19 19 7 5 15 2 63 14 258
2019 Not a person with a disability 37 26 18 2 2 14 2 74 5 3430
2018 Person with a disability 21 30 23 7 7 11 1 58 16 197
2018 Not a person with a disability 29 29 21 3 2 15 1 69 6 2532
2017 Person with a disability 18 23 24 7 10 18 0 50 21 231
2017 Not a person with a disability 25 27 20 3 2 21 2 68 6 3070
2014 Person with a disability 17 22 28 8 5 19 1 49 16 237
2014 Not a person with a disability 20 24 22 3 2 26 2 62 7 3888

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 11 13 32 20 17 0 22 62 15
2020 Not a person with a disability 2 4 41 16 21 16 0 7 44 54
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 19 17 10 16 0 1 56 26 399
2020 Not a person with a disability 40 22 16 11 10 0 2 63 21 3654

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 27 23 11 11 0 0 54 22 397
2020 Not a person with a disability 33 28 19 10 8 0 1 62 18 3645
2019 Person with a disability 18 25 16 15 26 0 1 43 41 257
2019 Not a person with a disability 26 25 22 12 14 0 1 51 27 3433
2018 Person with a disability 23 18 24 15 20 0 1 41 35 195
2018 Not a person with a disability 20 24 24 13 16 0 2 46 30 2540
2017 Person with a disability 19 21 20 17 21 0 2 40 39 231
2017 Not a person with a disability 20 25 21 15 16 0 2 47 32 3069

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 24 25 17 14 0 1 44 31 397
2020 Not a person with a disability 23 26 26 15 10 0 0 48 25 3655
2019 Person with a disability 23 30 19 14 12 0 1 54 27 259
2019 Not a person with a disability 23 28 25 14 9 0 1 52 23 3426
2018 Person with a disability 17 27 31 11 12 0 2 45 23 194
2018 Not a person with a disability 18 27 28 16 10 0 0 46 26 2533
2017 Person with a disability 21 33 25 9 11 0 1 54 21 229
2017 Not a person with a disability 19 26 26 16 11 0 1 46 27 3070

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 20 13 15 0 1 52 28 398
2020 Not a person with a disability 26 30 21 13 8 0 1 57 22 3645
2019 Person with a disability 24 30 20 15 10 0 1 54 25 256
2019 Not a person with a disability 27 30 21 13 8 0 1 57 22 3412
2018 Person with a disability 21 32 24 12 10 0 1 54 22 192
2018 Not a person with a disability 20 29 25 15 10 1 1 49 25 2533
2017 Person with a disability 25 28 19 16 9 0 3 55 26 228
2017 Not a person with a disability 20 27 24 15 11 0 1 48 27 3062

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 21 25 13 18 1 1 43 32 398
2020 Not a person with a disability 24 26 21 15 12 1 1 51 27 3640
2019 Person with a disability 22 22 19 19 16 1 1 45 35 257
2019 Not a person with a disability 22 25 22 16 14 1 1 48 31 3416
2018 Person with a disability 13 24 22 21 19 1 1 37 40 194
2018 Not a person with a disability 17 24 24 19 15 1 1 41 34 2535
2017 Person with a disability 17 24 22 19 15 0 2 42 35 231
2017 Not a person with a disability 16 22 23 19 17 1 1 40 37 3067

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 28 13 10 9 0 3 67 19 399
2020 Not a person with a disability 45 25 14 8 5 0 3 73 13 3638
2019 Person with a disability 52 21 10 5 7 0 5 77 12 259
2019 Not a person with a disability 49 25 12 6 3 0 4 78 9 3422
2018 Person with a disability 41 24 18 6 3 1 7 71 10 194
2018 Not a person with a disability 41 27 15 6 4 1 5 73 11 2529
2017 Person with a disability 44 25 12 4 5 0 10 77 9 230
2017 Not a person with a disability 40 27 14 7 5 1 7 72 13 3065

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 29 22 12 12 0 1 53 24 397
2020 Not a person with a disability 34 29 19 10 7 0 0 63 18 3652
2019 Person with a disability 35 23 20 9 10 0 2 60 20 258
2019 Not a person with a disability 39 29 17 7 6 0 1 70 13 3426
2018 Person with a disability 30 25 23 11 11 1 1 55 22 195
2018 Not a person with a disability 35 28 18 10 7 1 1 64 17 2532
2017 Person with a disability 28 29 22 13 7 0 1 58 20 231
2017 Not a person with a disability 33 29 21 10 6 1 1 63 16 3066

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 21 19 9 10 0 7 59 21 397
2020 Not a person with a disability 34 25 18 9 7 0 7 64 17 3651

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 20 9 7 1 0 63 16 397
2020 Not a person with a disability 36 35 18 6 4 1 1 72 10 3650
2019 Person with a disability 27 32 18 10 10 1 2 61 20 259
2019 Not a person with a disability 30 35 19 9 5 1 1 66 14 3423
2018 Person with a disability 21 38 19 11 9 1 2 61 20 196
2018 Not a person with a disability 24 32 25 11 5 1 1 58 17 2528
2017 Person with a disability 26 27 21 16 9 0 1 53 25 231
2017 Not a person with a disability 25 31 23 12 7 1 2 57 19 3059

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 26 24 16 12 0 0 48 28 397
2020 Not a person with a disability 26 32 23 11 6 1 1 59 18 3647
2019 Person with a disability 18 32 20 14 14 0 2 51 29 259
2019 Not a person with a disability 21 31 25 14 8 1 1 53 22 3422
2018 Person with a disability 14 33 21 20 12 0 1 47 32 193
2018 Not a person with a disability 17 28 27 16 11 1 1 46 27 2526
2017 Person with a disability 16 26 20 22 14 1 2 43 37 231
2017 Not a person with a disability 17 28 24 19 11 1 1 45 30 3064

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 30 19 16 10 0 1 54 26 398
2020 Not a person with a disability 32 32 19 10 5 0 1 65 16 3643
2019 Person with a disability 25 27 19 12 15 0 2 53 27 259
2019 Not a person with a disability 26 29 23 12 8 1 1 56 21 3412
2018 Person with a disability 18 29 24 16 11 1 1 48 28 196
2018 Not a person with a disability 19 27 26 16 10 1 1 47 27 2517
2017 Person with a disability 18 25 22 18 15 1 1 44 34 230
2017 Not a person with a disability 20 28 22 17 11 1 1 49 28 3065

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 26 10 10 10 0 1 70 20 395
2020 Not a person with a disability 49 27 13 6 4 1 1 77 10 3640
2019 Person with a disability 41 26 14 7 11 0 2 68 18 257
2019 Not a person with a disability 46 27 12 7 5 1 1 75 12 3417

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 25 19 13 10 0 1 58 23 398
2020 Not a person with a disability 37 31 19 8 4 0 1 69 12 3649

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 22 12 10 1 0 55 22 397
2020 Not a person with a disability 33 31 20 10 5 0 0 65 15 3649
2019 Person with a disability 30 28 17 12 12 0 2 59 24 258
2019 Not a person with a disability 33 32 20 9 5 1 1 66 14 3410
2018 Person with a disability 17 31 25 15 10 1 1 49 26 194
2018 Not a person with a disability 27 30 23 12 6 1 1 58 18 2514
2017 Person with a disability 27 25 23 14 9 1 2 53 23 231
2017 Not a person with a disability 27 32 21 11 7 1 2 61 18 3058

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 23 12 9 3 0 2 76 12 391
2020 Not a person with a disability 58 24 11 3 2 0 2 83 6 3631
2019 Person with a disability 53 18 12 7 6 0 3 74 14 257
2019 Not a person with a disability 61 21 10 3 3 0 2 84 6 3415
2018 Person with a disability 44 21 15 8 8 1 3 68 16 191
2018 Not a person with a disability 57 21 11 5 3 0 2 80 9 2511
2017 Person with a disability 48 18 18 7 7 0 0 67 15 231
2017 Not a person with a disability 58 23 10 4 2 0 2 83 7 3069

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 33 16 8 6 0 0 71 14 395
2020 Not a person with a disability 49 31 13 4 3 0 0 80 7 3632

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 20 14 5 5 0 1 76 10 396
2020 Not a person with a disability 71 15 6 2 1 0 5 91 3 3630
2019 Person with a disability 50 22 12 6 7 0 4 74 14 258
2019 Not a person with a disability 73 12 5 2 1 1 6 91 3 3409
2018 Person with a disability 40 18 15 10 11 2 4 61 22 196
2018 Not a person with a disability 67 16 7 3 2 1 4 87 5 2513

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 12 9 6 5 1 2 80 10 396
2020 Not a person with a disability 80 8 4 2 2 1 3 92 4 3628
2019 Person with a disability 59 12 8 6 9 2 4 75 16 258
2019 Not a person with a disability 77 9 5 2 3 1 3 90 5 3426
2018 Person with a disability 61 12 9 8 6 2 3 76 15 195
2018 Not a person with a disability 74 11 4 2 3 1 5 90 5 2523
2017 Person with a disability 55 14 11 7 9 3 2 72 16 231
2017 Not a person with a disability 75 10 5 3 3 1 4 90 5 3068

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 19 7 4 4 0 2 85 8 394
2020 Not a person with a disability 71 18 6 2 1 0 2 91 3 3625
2019 Person with a disability 58 20 10 5 4 1 2 80 9 257
2019 Not a person with a disability 66 21 7 2 2 0 2 88 4 3410
2018 Person with a disability 62 20 10 4 2 0 2 84 6 195
2018 Not a person with a disability 63 22 8 3 2 0 2 87 5 2534
2017 Person with a disability 56 22 8 6 4 1 3 81 10 231
2017 Not a person with a disability 62 22 8 3 2 1 2 87 5 3064

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 13 8 5 6 1 2 80 12 395
2020 Not a person with a disability 71 15 7 3 3 0 2 87 6 3636
2019 Person with a disability 53 17 12 7 9 1 2 72 16 259
2019 Not a person with a disability 67 16 7 5 3 0 2 85 8 3417
2018 Person with a disability 50 24 9 7 7 0 2 76 14 194
2018 Not a person with a disability 61 19 9 5 4 1 2 81 9 2528
2017 Person with a disability 49 20 13 5 9 1 2 72 15 231
2017 Not a person with a disability 65 17 7 4 3 1 2 85 8 3069

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 10 5 1 1 0 24 90 2 394
2020 Not a person with a disability 65 11 5 1 1 0 17 92 2 3641
2019 Person with a disability 60 7 4 1 1 1 27 92 3 256
2019 Not a person with a disability 64 12 4 2 1 0 18 92 3 3405
2018 Person with a disability 56 8 3 2 1 1 30 92 4 193
2018 Not a person with a disability 57 13 5 2 0 1 22 91 3 2517
2017 Person with a disability 55 9 2 2 1 2 29 92 4 231
2017 Not a person with a disability 59 12 5 2 1 1 20 91 4 3068

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 19 6 0 3 0 4 91 3 397
2020 Not a person with a disability 71 17 6 2 1 0 3 91 3 3652
2019 Person with a disability 64 15 7 2 3 1 7 87 6 259
2019 Not a person with a disability 69 17 6 3 1 0 4 90 4 3411
2018 Person with a disability 58 20 5 4 3 0 10 87 8 195
2018 Not a person with a disability 63 19 8 3 2 1 5 87 4 2525
2017 Person with a disability 62 14 9 2 1 2 9 86 3 230
2017 Not a person with a disability 63 19 8 2 1 1 6 88 4 3050

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 16 7 6 6 1 3 81 12 398
2020 Not a person with a disability 73 14 6 3 2 0 2 89 5 3656
2019 Person with a disability 64 15 6 2 9 0 5 82 11 258
2019 Not a person with a disability 74 13 5 2 3 1 2 90 5 3428
2018 Person with a disability 57 15 10 5 6 1 6 78 11 196
2018 Not a person with a disability 67 16 7 3 3 1 3 87 6 2533
2017 Person with a disability 49 22 10 8 8 0 2 73 17 230
2017 Not a person with a disability 62 18 8 4 3 1 3 84 8 3071

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 32 19 9 6 0 2 66 15 398
2020 Not a person with a disability 51 27 14 4 2 0 1 80 6 3656
2019 Person with a disability 45 22 18 5 5 1 4 71 11 259
2019 Not a person with a disability 60 23 10 3 2 0 2 85 5 3423
2018 Person with a disability 37 30 19 7 4 0 3 69 11 195
2018 Not a person with a disability 54 26 12 4 2 0 3 82 6 2531
2017 Person with a disability 34 30 21 6 4 0 4 67 11 230
2017 Not a person with a disability 55 25 11 3 2 0 2 83 5 3066

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 37 24 6 4 1 0 65 10 399
2020 Not a person with a disability 36 39 18 5 2 0 0 75 7 3659

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 27 39 14 8 0 0 39 22 396
2020 Not a person with a disability 17 35 33 11 4 0 0 52 15 3657
2019 Person with a disability 14 27 34 15 9 0 0 42 24 259
2019 Not a person with a disability 18 33 33 12 3 0 0 52 15 3437
2018 Person with a disability 10 27 40 14 8 1 1 38 22 198
2018 Not a person with a disability 14 32 36 13 5 0 0 46 18 2541
2017 Person with a disability 9 16 38 22 14 0 0 25 36 230
2017 Not a person with a disability 11 29 39 15 6 1 0 40 21 3075

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 22 38 15 7 0 1 22 40 399
2020 Not a person with a disability 9 19 37 24 11 0 0 35 28 3650
2019 Person with a disability 16 22 37 16 8 0 0 24 38 256
2019 Not a person with a disability 9 16 37 25 13 0 0 38 25 3411
2018 Person with a disability 13 22 39 17 9 1 0 26 35 193
2018 Not a person with a disability 8 19 38 23 11 0 0 35 28 2514
2017 Person with a disability 20 28 33 14 5 0 0 19 47 231
2017 Not a person with a disability 8 21 38 22 10 0 0 33 29 3066

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 37 13 6 4 1 0 77 10 396
2020 Not a person with a disability 48 36 10 3 1 2 0 86 4 3648
2019 Person with a disability 29 39 16 8 6 2 0 70 14 259
2019 Not a person with a disability 33 38 17 5 2 5 0 75 7 3428
2018 Person with a disability 27 32 20 11 6 5 0 62 17 197
2018 Not a person with a disability 25 37 22 7 3 6 0 66 11 2534
2017 Person with a disability 10 33 25 11 14 7 0 47 27 231
2017 Not a person with a disability 13 32 25 12 7 11 0 50 21 3071

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 14 9 5 3 0 71 14 398
2020 Not a person with a disability 43 33 13 6 3 3 0 78 8 3645

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 25 12 14 15 0 1 59 29 399
2020 Not a person with a disability 46 27 11 8 6 2 1 75 14 3645

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 24 14 5 6 4 1 73 12 395
2020 Not a person with a disability 55 25 10 3 2 3 1 83 6 3639

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 19 10 8 1 1 62 19 399
2020 Not a person with a disability 41 34 14 7 4 1 0 76 10 3651
2019 Person with a disability 23 25 23 14 12 3 0 50 27 258
2019 Not a person with a disability 27 37 19 10 5 2 0 66 15 3428
2018 Person with a disability 18 32 24 12 11 4 0 51 24 197
2018 Not a person with a disability 22 34 20 13 6 4 0 58 20 2537
2017 Person with a disability 9 23 25 18 22 3 0 33 41 231
2017 Not a person with a disability 14 34 21 16 10 5 0 51 27 3073

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 35 13 6 3 0 1 78 9 398
2020 Not a person with a disability 46 38 10 4 1 1 0 85 5 3657

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 34 14 7 3 2 1 75 11 396
2020 Not a person with a disability 45 36 12 4 2 1 0 82 6 3638

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 24 6 4 2 2 65 10 392
2020 Not a person with a disability 38 34 19 5 2 1 2 74 6 3638

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 28 17 4 5 3 2 74 9 397
2020 Not a person with a disability 48 31 13 3 1 2 1 83 4 3644

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 16 8 0 1 3 2 91 1 397
2020 Not a person with a disability 72 18 5 1 0 3 1 94 1 3658

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 32 11 4 2 1 0 83 6 397
2020 Not a person with a disability 56 31 7 3 1 2 0 89 4 3648

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 27 10 8 7 1 1 74 15 396
2020 Not a person with a disability 55 27 8 5 3 1 0 83 9 3644

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 27 12 3 3 0 2 82 6 396
2020 Not a person with a disability 59 27 9 3 1 1 1 87 4 3646

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 43 14 6 3 1 0 77 9 102
2020 Not a person with a disability 30 44 14 8 2 1 0 76 10 1139
2019 Person with a disability 37 20 13 15 8 2 6 61 25 54
2019 Not a person with a disability 25 41 16 10 2 3 3 70 13 1006

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 97 3 102
2020 Not a person with a disability 98 2 1143

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 9 13 10 2 1 66 24 99
2020 Not a person with a disability 31 33 17 12 6 0 0 64 18 1117
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 396
2020 Not a person with a disability 9 91 3639

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 396
2020 Not a person with a disability 10 90 3644
2019 Person with a disability 48 52 258
2019 Not a person with a disability 12 88 3430
2017 Person with a disability 56 44 230
2017 Not a person with a disability 13 87 3070
2014 Person with a disability 52 48 237
2014 Not a person with a disability 11 89 3882

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 81 19 160
2020 Not a person with a disability 24 76 372

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 160
2020 Not a person with a disability 76 24 373
2019 Person with a disability 87 13 127
2019 Not a person with a disability 82 18 400
2017 Person with a disability 75 25 128
2017 Not a person with a disability 72 28 384
2014 Person with a disability 83 17 124
2014 Not a person with a disability 76 24 423

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 31 8 5 4 0 0 83 9 129
2020 Not a person with a disability 55 31 8 4 1 1 0 87 5 284
2019 Person with a disability 48 26 6 10 8 1 0 75 19 111
2019 Not a person with a disability 58 30 5 4 3 0 0 88 7 321
2017 Person with a disability 35 40 6 9 10 0 0 75 20 97
2017 Not a person with a disability 45 32 8 9 2 1 2 80 11 276
2014 Person with a disability 54 27 3 9 8 0 0 81 17 103
2014 Not a person with a disability 54 33 5 5 2 0 0 88 7 321

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 27 11 6 4 2 1 79 10 398
2020 Not a person with a disability 56 27 7 3 1 2 3 88 5 3656
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 42 21 1 54 46 399
2020 Not a person with a disability 30 53 16 2 64 36 3665

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 143
2020 Not a person with a disability 43 57 1093

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 20 13 25 27 0 4 33 54 142
2020 Not a person with a disability 15 23 18 18 21 1 5 40 41 1090

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 13 14 27 35 0 1 22 63 142
2020 Not a person with a disability 9 19 16 21 32 1 1 29 55 1092

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 17 14 8 16 3 6 59 26 398
2020 Not a person with a disability 42 19 14 8 8 1 7 67 18 3661
2019 Person with a disability 31 16 18 10 17 2 6 52 29 255
2019 Not a person with a disability 38 19 15 10 12 1 6 61 23 3376
2018 Person with a disability 33 11 17 11 21 1 6 47 34 198
2018 Not a person with a disability 37 17 15 12 12 1 5 58 26 2535
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