2020 Public Service Employee Survey Results for Shared Services Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 42 5 9 2 0 0 84 11 127
2020 Non-Indigenous 50 38 4 7 2 0 0 88 9 3914

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 69 21 3 2 2 1 1 92 5 125
2020 Non-Indigenous 75 17 3 2 1 1 1 93 3 3905
2017 Indigenous 64 20 7 4 3 1 2 86 7 111
2017 Non-Indigenous 57 27 8 3 2 1 1 86 6 3187
2014 Indigenous 53 31 9 4 3 0 0 84 7 115
2014 Non-Indigenous 56 25 8 5 2 1 1 83 8 4026

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 28 7 9 3 1 1 79 13 127
2020 Non-Indigenous 47 33 9 8 3 0 1 81 10 3913
2019 Indigenous 43 26 8 13 8 0 1 71 21 112
2019 Non-Indigenous 48 32 8 8 4 0 0 80 12 3587
2017 Indigenous 43 29 9 10 8 0 1 73 18 112
2017 Non-Indigenous 39 38 8 9 5 0 0 77 14 3194
2014 Indigenous 26 43 11 14 6 0 0 69 20 115
2014 Non-Indigenous 40 35 9 10 6 0 0 75 16 4024

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 32 17 9 2 0 1 71 12 126
2020 Non-Indigenous 40 36 13 8 3 0 1 76 11 3905
2019 Indigenous 31 28 20 11 8 1 1 61 19 112
2019 Non-Indigenous 29 37 15 12 6 0 1 67 18 3573
2018 Indigenous 18 31 19 17 14 0 1 50 31 95
2018 Non-Indigenous 20 37 16 16 10 0 1 58 26 2634
2017 Indigenous 24 30 9 14 23 0 0 54 37 112
2017 Non-Indigenous 20 35 16 15 13 0 1 55 28 3194
2014 Indigenous 17 24 18 23 17 0 1 41 41 115
2014 Non-Indigenous 14 27 16 21 21 0 1 42 42 4025

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 51 32 8 5 4 0 0 83 9 126
2020 Non-Indigenous 50 34 9 5 2 0 0 84 7 3881
2019 Indigenous 47 35 10 4 3 0 2 84 7 110
2019 Non-Indigenous 46 34 10 6 2 0 0 81 8 3566
2017 Indigenous 41 37 11 4 7 0 0 78 12 111
2017 Non-Indigenous 40 41 11 6 2 0 0 81 8 3184
2014 Indigenous 32 41 15 8 3 1 0 74 11 115
2014 Non-Indigenous 36 39 13 8 4 0 0 75 11 4020

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 26 16 7 4 0 0 72 11 127
2020 Non-Indigenous 53 28 9 6 3 0 1 82 9 3909
2019 Indigenous 52 21 16 9 2 1 0 73 11 112
2019 Non-Indigenous 51 30 8 6 4 0 0 82 10 3584
2018 Indigenous 38 32 19 7 4 0 0 70 11 93
2018 Non-Indigenous 47 32 10 6 5 0 0 79 11 2623
2017 Indigenous 41 32 12 7 7 0 0 74 14 112
2017 Non-Indigenous 43 33 11 8 5 0 1 77 12 3188
2014 Indigenous 37 37 10 7 8 0 0 75 15 115
2014 Non-Indigenous 35 34 14 9 6 1 1 70 15 4021

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 27 15 9 6 2 0 69 15 127
2020 Non-Indigenous 40 36 12 7 4 0 0 77 11 3914
2019 Indigenous 33 35 15 13 3 1 0 68 16 112
2019 Non-Indigenous 35 36 14 9 6 0 0 71 15 3590
2018 Indigenous 29 33 12 17 9 0 0 62 26 95
2018 Non-Indigenous 28 41 13 10 7 0 0 70 17 2623
2017 Indigenous 33 35 9 9 14 0 0 68 23 112
2017 Non-Indigenous 26 42 14 10 8 0 0 69 18 3191
2014 Indigenous 20 37 22 10 11 0 0 57 21 115
2014 Non-Indigenous 20 42 16 12 10 0 0 63 22 4025

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 25 18 13 7 1 1 62 20 127
2020 Non-Indigenous 38 35 14 8 5 0 0 73 13 3913
2019 Indigenous 35 21 27 12 5 1 0 56 17 112
2019 Non-Indigenous 32 37 15 9 6 0 0 69 15 3587
2018 Indigenous 27 26 18 21 7 0 1 54 28 95
2018 Non-Indigenous 28 33 18 12 9 0 0 61 20 2634
2017 Indigenous 25 30 20 12 13 0 0 55 25 112
2017 Non-Indigenous 24 35 19 12 10 0 0 59 22 3193
2014 Indigenous 23 29 22 14 12 0 0 51 26 115
2014 Non-Indigenous 19 35 19 14 12 0 0 54 26 4022

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 31 15 11 6 0 0 68 17 126
2020 Non-Indigenous 33 42 12 9 4 0 0 75 13 3895
2019 Indigenous 25 28 23 18 6 0 0 53 24 112
2019 Non-Indigenous 27 38 17 12 6 0 0 65 18 3575
2018 Indigenous 22 31 16 21 8 0 1 54 30 95
2018 Non-Indigenous 23 36 17 14 9 0 0 60 23 2637
2017 Indigenous 25 37 14 14 11 0 0 62 24 112
2017 Non-Indigenous 20 38 18 14 10 0 0 58 24 3192

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 25 15 3 5 0 0 77 8 127
2020 Non-Indigenous 47 36 9 4 2 0 0 84 7 3891
2019 Indigenous 39 42 10 6 2 1 0 81 9 112
2019 Non-Indigenous 39 38 12 7 4 0 0 77 11 3574
2018 Indigenous 41 31 17 7 2 1 0 73 10 95
2018 Non-Indigenous 37 40 13 6 4 1 0 78 10 2634
2017 Indigenous 34 39 10 10 6 1 0 74 16 112
2017 Non-Indigenous 33 38 14 9 6 1 0 71 15 3194
2014 Indigenous 33 35 16 9 3 4 0 70 13 115
2014 Non-Indigenous 28 39 14 9 8 1 0 69 17 4020

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 27 15 12 10 0 0 62 23 127
2020 Non-Indigenous 39 36 12 8 5 0 0 75 12 3909
2019 Indigenous 33 26 19 15 6 0 0 60 21 112
2019 Non-Indigenous 34 36 15 8 7 0 0 70 15 3584
2018 Indigenous 30 27 17 15 10 0 0 57 26 95
2018 Non-Indigenous 29 37 16 11 8 0 0 66 19 2633
2017 Indigenous 25 30 20 9 16 0 0 55 25 112
2017 Non-Indigenous 24 37 17 12 9 1 0 61 21 3195

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 21 17 7 2 0 0 74 9 125
2020 Non-Indigenous 53 31 10 4 2 0 0 84 6 3878
2019 Indigenous 45 30 20 4 1 0 0 75 5 112
2019 Non-Indigenous 48 32 12 4 3 0 0 81 7 3559
2018 Indigenous 45 33 14 5 2 0 0 78 7 92
2018 Non-Indigenous 44 35 13 5 3 0 0 79 8 2619
2017 Indigenous 42 37 12 8 2 0 0 78 10 112
2017 Non-Indigenous 43 36 12 5 4 0 0 80 8 3182
2014 Indigenous 49 35 8 3 5 0 0 84 8 115
2014 Non-Indigenous 51 31 10 4 3 0 0 82 7 4024

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 28 15 12 10 0 0 63 22 127
2020 Non-Indigenous 39 36 12 8 4 0 0 76 12 3895
2019 Indigenous 28 35 18 13 6 0 0 64 19 112
2019 Non-Indigenous 34 37 13 9 6 0 0 71 15 3573
2018 Indigenous 24 35 16 18 8 0 0 58 25 95
2018 Non-Indigenous 28 38 16 11 7 0 0 67 18 2623
2017 Indigenous 28 39 8 12 13 0 0 67 25 112
2017 Non-Indigenous 28 40 14 11 7 0 0 68 18 3183
2014 Indigenous 21 38 14 14 13 0 0 59 27 115
2014 Non-Indigenous 19 39 15 14 12 0 0 58 26 4022

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 34 14 9 7 0 0 70 16 126
2020 Non-Indigenous 43 33 13 6 4 0 0 76 11 3904
2019 Indigenous 32 36 15 14 4 0 0 68 18 112
2019 Non-Indigenous 37 34 15 8 6 0 0 71 14 3585
2018 Indigenous 28 29 17 18 6 0 1 58 24 95
2018 Non-Indigenous 32 35 17 8 7 0 0 68 16 2613
2017 Indigenous 35 34 15 5 10 0 0 69 16 112
2017 Non-Indigenous 32 35 17 9 7 0 0 67 16 3184
2014 Indigenous 25 36 13 14 11 0 0 62 25 115
2014 Non-Indigenous 25 36 17 11 10 0 0 61 22 4020

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 34 16 13 4 0 1 67 17 126
2020 Non-Indigenous 40 38 12 7 3 0 0 78 10 3877
2019 Indigenous 30 39 15 13 3 0 0 69 16 111
2019 Non-Indigenous 33 38 14 9 5 0 0 72 14 3535
2018 Indigenous 25 35 17 15 7 0 1 61 22 95
2018 Non-Indigenous 28 35 17 11 8 0 0 64 19 2629
2017 Indigenous 27 31 16 11 14 1 0 59 25 112
2017 Non-Indigenous 28 36 16 12 8 0 0 64 19 3188
2014 Indigenous 20 36 17 18 9 0 0 57 26 115
2014 Non-Indigenous 23 36 17 13 11 0 0 59 23 4017

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 26 13 11 5 1 0 71 16 127
2020 Non-Indigenous 45 36 10 6 3 0 0 81 9 3913
2019 Indigenous 35 37 14 10 2 1 0 73 12 111
2019 Non-Indigenous 39 38 11 7 4 0 0 77 12 3594
2018 Indigenous 35 31 12 15 7 0 0 66 22 95
2018 Non-Indigenous 34 40 13 8 5 0 0 74 13 2635
2017 Indigenous 34 35 13 11 7 0 0 69 19 112
2017 Non-Indigenous 32 39 14 9 6 0 0 71 15 3186
2014 Indigenous 28 37 20 9 6 0 0 65 15 115
2014 Non-Indigenous 29 40 15 10 6 0 0 70 16 4022

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 32 15 10 5 0 1 69 16 125
2020 Non-Indigenous 38 32 16 9 5 0 1 70 14 3903
2019 Indigenous 32 32 19 12 5 0 0 64 17 112
2019 Non-Indigenous 37 35 15 7 5 0 1 72 12 3571
2018 Indigenous 33 31 14 13 9 0 0 64 22 95
2018 Non-Indigenous 35 33 17 9 5 0 1 68 15 2641
2017 Indigenous 26 49 12 6 7 0 0 75 13 112
2017 Non-Indigenous 34 36 15 7 5 0 1 72 13 3191
2014 Indigenous 28 33 21 12 5 1 0 62 17 114
2014 Non-Indigenous 33 35 18 7 6 0 1 69 13 4024

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 29 25 16 12 0 3 30 44 127
2020 Non-Indigenous 11 25 36 18 8 1 1 27 37 3921
2019 Indigenous 19 28 32 12 8 2 0 20 48 112
2019 Non-Indigenous 14 28 35 15 6 1 1 22 42 3592
2018 Indigenous 19 31 34 14 2 0 0 15 50 95
2018 Non-Indigenous 15 30 35 13 5 1 1 18 46 2638
2017 Indigenous 15 35 28 16 5 1 1 21 51 110
2017 Non-Indigenous 15 29 34 13 5 1 2 18 46 3179
2014 Indigenous 18 43 26 9 4 1 0 13 61 115
2014 Non-Indigenous 19 33 30 10 4 1 2 15 54 4012

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 12 22 24 21 17 1 3 40 35 127
2020 Non-Indigenous 10 18 28 26 14 2 1 42 29 3904
2019 Indigenous 20 29 24 13 11 1 1 25 50 111
2019 Non-Indigenous 14 24 30 18 11 2 1 30 40 3580
2018 Indigenous 26 22 29 17 6 0 0 23 48 95
2018 Non-Indigenous 18 27 29 15 7 2 1 23 47 2629
2017 Indigenous 27 25 25 14 6 3 1 20 54 110
2017 Non-Indigenous 24 28 27 10 6 2 2 17 54 3178
2014 Indigenous 30 31 24 10 4 1 0 15 61 115
2014 Non-Indigenous 31 30 23 8 5 2 1 13 63 4015

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 29 24 13 11 1 2 24 51 126
2020 Non-Indigenous 19 25 31 14 8 1 2 23 45 3911
2019 Indigenous 29 22 27 10 9 2 0 19 53 112
2019 Non-Indigenous 25 30 26 11 6 2 1 17 57 3583
2018 Indigenous 32 32 25 7 3 0 1 10 65 95
2018 Non-Indigenous 30 30 24 10 4 2 1 15 61 2628
2017 Indigenous 30 31 20 11 7 0 1 19 61 111
2017 Non-Indigenous 29 29 24 9 4 2 2 14 62 3183
2014 Indigenous 31 32 23 9 3 1 1 13 64 115
2014 Non-Indigenous 35 29 23 8 3 2 2 11 66 4012

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 10 22 31 16 17 1 3 34 34 127
2020 Non-Indigenous 10 17 33 25 13 1 1 39 27 3900
2019 Indigenous 12 20 28 27 11 1 0 39 32 112
2019 Non-Indigenous 12 19 32 23 11 1 1 36 32 3575
2018 Indigenous 18 24 35 19 5 0 0 24 41 95
2018 Non-Indigenous 13 20 33 22 8 1 1 31 35 2623
2017 Indigenous 13 20 42 17 6 1 1 24 33 109
2017 Non-Indigenous 15 21 32 20 8 1 3 29 37 3171
2014 Indigenous 19 21 27 22 8 1 2 31 41 115
2014 Non-Indigenous 17 20 32 20 7 1 2 28 39 4001

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 16 24 23 23 10 1 3 35 41 127
2020 Non-Indigenous 14 20 28 22 13 1 2 36 35 3909
2019 Indigenous 21 25 25 18 9 2 1 28 47 110
2019 Non-Indigenous 17 22 28 19 10 1 2 30 40 3589
2018 Indigenous 31 28 20 11 8 1 1 20 60 94
2018 Non-Indigenous 20 26 27 16 7 2 2 24 48 2637
2017 Indigenous 24 29 29 6 9 2 1 16 54 111
2017 Non-Indigenous 21 27 27 13 7 2 3 21 51 3169
2014 Indigenous 26 28 27 12 4 1 3 16 56 115
2014 Non-Indigenous 29 27 24 11 5 1 3 17 58 4010

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 12 20 22 23 16 2 4 42 34 127
2020 Non-Indigenous 9 14 26 28 17 3 2 48 24 3895
2019 Indigenous 14 27 20 24 13 3 1 38 42 112
2019 Non-Indigenous 13 19 27 21 14 3 2 37 34 3575
2018 Indigenous 27 18 19 28 3 4 1 33 47 95
2018 Non-Indigenous 15 22 28 20 10 3 3 32 39 2621
2017 Indigenous 13 23 31 13 12 3 4 28 39 110
2017 Non-Indigenous 17 22 25 19 10 3 4 31 42 3171
2014 Indigenous 16 21 23 23 8 3 5 34 40 113
2014 Non-Indigenous 16 18 25 21 11 3 5 36 37 4006

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 22 29 12 9 2 2 22 48 127
2020 Non-Indigenous 20 23 30 16 8 2 1 25 44 3910
2019 Indigenous 27 24 21 15 10 1 2 26 52 112
2019 Non-Indigenous 23 27 28 11 7 2 1 19 52 3585
2018 Indigenous 29 33 22 13 2 0 1 15 62 95
2018 Non-Indigenous 27 27 28 11 4 2 1 16 56 2639
2017 Indigenous 22 31 29 12 6 0 0 18 53 110
2017 Non-Indigenous 27 26 28 10 5 2 2 15 56 3177
2014 Indigenous 25 30 26 11 7 2 1 18 56 115
2014 Non-Indigenous 26 27 28 11 4 2 2 15 55 4019

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 1 9 34 33 21 1 2 55 10 127
2020 Non-Indigenous 3 8 29 38 21 1 1 60 11 3913
2019 Indigenous 7 14 24 35 18 2 0 54 22 112
2019 Non-Indigenous 6 13 34 29 17 1 2 47 19 3589
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 23 17 11 6 7 5 61 20 127
2020 Non-Indigenous 34 30 16 6 4 6 5 71 11 3910
2019 Indigenous 28 31 24 5 5 5 2 63 11 111
2019 Non-Indigenous 37 28 15 6 4 5 4 72 11 3585
2018 Indigenous 24 31 26 6 7 5 2 59 14 94
2018 Non-Indigenous 27 31 19 8 5 7 4 65 14 2638
2017 Indigenous 28 24 18 9 9 7 5 59 21 112
2017 Non-Indigenous 30 30 17 7 6 6 6 67 14 3193
2014 Indigenous 30 26 17 9 10 3 6 61 21 115
2014 Non-Indigenous 34 30 15 7 6 5 4 70 14 4023

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 22 8 7 8 2 0 77 15 127
2020 Non-Indigenous 57 25 8 5 4 1 0 83 9 3903
2019 Indigenous 49 29 9 6 7 0 0 78 13 111
2019 Non-Indigenous 54 26 8 6 4 1 0 81 11 3584
2018 Indigenous 42 33 11 8 5 1 0 76 13 94
2018 Non-Indigenous 46 31 10 7 5 1 0 78 12 2633
2017 Indigenous 39 30 12 10 6 2 1 72 16 111
2017 Non-Indigenous 46 30 11 6 5 1 1 77 12 3191
2014 Indigenous 34 33 11 10 10 2 1 68 20 114
2014 Non-Indigenous 46 29 10 7 6 1 0 76 14 4025

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 30 6 6 5 0 0 83 12 126
2020 Non-Indigenous 61 27 6 3 2 0 0 89 5 3885
2019 Indigenous 53 25 13 5 4 0 0 79 8 112
2019 Non-Indigenous 58 29 6 5 2 0 0 87 7 3575
2018 Indigenous 41 42 11 6 0 0 0 83 6 94
2018 Non-Indigenous 52 34 7 5 2 0 0 86 7 2632
2017 Indigenous 44 34 13 8 1 0 0 78 9 110
2017 Non-Indigenous 46 37 8 5 3 1 0 84 8 3184
2014 Indigenous 31 41 12 11 4 0 1 73 15 115
2014 Non-Indigenous 43 40 9 5 2 1 0 84 8 4024

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 26 14 8 6 3 0 71 15 124
2020 Non-Indigenous 52 32 9 3 2 1 0 85 5 3878
2019 Indigenous 41 36 10 7 3 2 1 80 10 112
2019 Non-Indigenous 50 33 10 4 2 1 0 84 6 3587
2018 Indigenous 33 47 13 4 3 1 0 80 7 94
2018 Non-Indigenous 43 39 11 4 2 1 0 83 6 2639

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 20 9 6 3 4 2 80 10 126
2020 Non-Indigenous 54 20 10 3 3 6 4 82 6 3909
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 30 8 3 6 2 2 82 10 126
2020 Non-Indigenous 56 24 12 3 2 1 2 83 5 3915
2019 Indigenous 48 28 14 7 1 0 2 78 8 111
2019 Non-Indigenous 54 25 12 3 2 1 2 81 6 3587

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 23 13 6 9 1 1 71 16 126
2020 Non-Indigenous 50 29 10 6 4 0 0 80 9 3905
2019 Indigenous 40 31 14 9 6 0 0 70 15 112
2019 Non-Indigenous 46 30 11 7 4 1 1 77 11 3588
2018 Indigenous 31 35 17 11 6 0 0 66 16 94
2018 Non-Indigenous 40 33 14 7 6 0 0 73 13 2631
2017 Indigenous 30 26 20 10 12 1 1 58 22 112
2017 Non-Indigenous 39 33 13 8 5 1 1 73 14 3190
2014 Indigenous 26 38 16 8 10 2 1 66 18 115
2014 Non-Indigenous 35 34 15 9 6 1 0 70 15 4025

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 17 14 6 8 1 2 72 14 127
2020 Non-Indigenous 56 22 12 3 4 1 1 80 7 3902

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 27 9 9 5 0 3 76 15 127
2020 Non-Indigenous 52 30 9 5 3 0 0 83 8 3910
2019 Indigenous 41 28 16 12 3 0 0 69 15 112
2019 Non-Indigenous 51 29 9 6 4 1 0 80 11 3576
2018 Indigenous 42 25 14 10 8 0 0 67 18 95
2018 Non-Indigenous 44 32 11 8 5 1 0 76 13 2625
2017 Indigenous 38 28 16 6 10 1 0 67 16 112
2017 Non-Indigenous 43 33 11 7 5 1 1 76 13 3195
2014 Indigenous 28 39 12 11 9 2 0 68 20 115
2014 Non-Indigenous 38 34 11 9 6 1 0 73 15 4023

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 127
2020 Non-Indigenous 31 69 3918

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 15 8 5 3 4 11 82 9 127
2020 Non-Indigenous 59 15 8 1 1 5 10 87 3 3917

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 21 13 4 7 0 1 77 11 127
2020 Non-Indigenous 63 22 7 4 3 0 0 85 7 3918
2019 Indigenous 50 26 15 4 4 1 0 77 8 112
2019 Non-Indigenous 58 24 8 5 4 0 0 83 9 3593
2018 Indigenous 42 31 15 5 8 0 0 73 13 95
2018 Non-Indigenous 50 26 12 7 5 0 0 76 12 2632
2017 Indigenous 49 24 13 8 4 1 0 74 13 112
2017 Non-Indigenous 52 26 11 6 4 1 0 79 10 3189
2014 Indigenous 42 30 12 9 7 0 0 72 16 115
2014 Non-Indigenous 47 29 11 7 6 1 0 77 12 4022
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 35 23 17 7 8 9 2 65 16 127
2020 Non-Indigenous 40 28 14 5 4 10 0 75 10 3919
2019 Indigenous 28 35 16 9 5 6 0 67 16 111
2019 Non-Indigenous 31 30 18 7 4 8 0 67 13 3577
2018 Indigenous 25 27 25 13 6 5 0 54 19 95
2018 Non-Indigenous 26 28 21 8 6 11 0 61 16 2642
2017 Indigenous 27 23 23 12 10 6 0 53 23 112
2017 Non-Indigenous 21 28 21 9 7 14 0 57 19 3195
2014 Indigenous 15 34 18 15 8 9 0 54 26 115
2014 Non-Indigenous 19 30 22 9 8 13 0 56 19 4024

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 28 14 12 11 3 2 61 24 125
2020 Non-Indigenous 35 32 16 9 6 3 0 69 15 3905
2019 Indigenous 24 32 19 11 11 4 0 58 22 111
2019 Non-Indigenous 26 30 20 13 8 3 0 58 21 3574
2018 Indigenous 22 19 29 15 13 2 0 42 28 95
2018 Non-Indigenous 21 28 21 15 12 3 0 50 28 2635
2017 Indigenous 25 17 16 20 19 3 0 43 40 112
2017 Non-Indigenous 17 26 22 17 15 3 0 44 33 3195
2014 Indigenous 13 24 22 21 18 3 0 37 40 115
2014 Non-Indigenous 13 25 22 19 16 4 0 40 37 4024

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 33 15 17 10 5 1 56 28 127
2020 Non-Indigenous 26 32 19 11 6 6 0 61 18 3909
2019 Indigenous 15 29 24 19 10 4 0 46 30 111
2019 Non-Indigenous 19 28 23 15 9 6 0 50 25 3567
2018 Indigenous 12 20 22 21 20 5 0 34 43 94
2018 Non-Indigenous 14 24 25 17 14 6 0 40 33 2636
2017 Indigenous 17 23 21 17 19 4 0 41 37 112
2017 Non-Indigenous 12 22 23 19 18 7 0 37 39 3186
2014 Indigenous 13 20 20 22 21 4 0 34 45 115
2014 Non-Indigenous 8 20 23 22 20 6 0 30 45 4020

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 33 15 15 12 0 2 57 28 126
2020 Non-Indigenous 27 34 17 12 7 2 0 62 20 3915
2019 Indigenous 19 27 21 20 12 3 0 46 32 110
2019 Non-Indigenous 20 30 20 17 11 3 0 51 28 3574
2018 Indigenous 15 21 21 23 19 1 0 36 43 95
2018 Non-Indigenous 14 27 21 19 15 3 0 43 35 2638
2017 Indigenous 19 21 18 17 21 4 0 41 40 112
2017 Non-Indigenous 13 26 19 20 17 4 0 41 39 3192
2014 Indigenous 12 23 22 16 23 3 0 36 41 115
2014 Non-Indigenous 9 24 19 23 21 4 0 34 45 4021

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 50 24 10 7 3 6 1 79 11 126
2020 Non-Indigenous 50 26 13 4 2 5 1 80 6 3915
2019 Indigenous 42 27 16 3 2 9 1 77 5 112
2019 Non-Indigenous 50 26 12 5 2 6 1 81 7 3592
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 30 23 10 5 2 0 61 15 127
2020 Non-Indigenous 33 41 16 6 3 1 0 75 9 3917
2019 Indigenous 23 43 22 9 3 0 0 65 12 112
2019 Non-Indigenous 28 41 17 8 4 1 0 70 12 3592
2018 Indigenous 20 37 23 18 2 0 0 57 20 94
2018 Non-Indigenous 19 39 23 12 6 1 0 59 19 2640
2017 Indigenous 19 32 16 18 12 3 0 53 31 112
2017 Non-Indigenous 18 36 22 13 9 1 0 55 23 3192
2014 Indigenous 17 38 22 14 7 2 0 56 22 115
2014 Non-Indigenous 19 37 20 13 10 1 0 56 23 4024

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 33 17 13 13 3 0 55 27 126
2020 Non-Indigenous 20 36 22 13 7 2 0 58 20 3898
2019 Indigenous 16 24 31 19 10 0 0 40 29 112
2019 Non-Indigenous 14 30 24 20 9 2 0 46 30 3568

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 30 9 9 7 3 2 74 17 126
2020 Non-Indigenous 38 35 12 6 3 3 2 77 10 3914
2019 Indigenous 29 28 19 13 3 6 2 62 18 110
2019 Non-Indigenous 33 35 16 8 5 3 1 71 13 3585
2018 Indigenous 26 35 14 13 7 3 2 65 20 95
2018 Non-Indigenous 29 37 16 9 4 4 1 70 14 2639
2017 Indigenous 27 30 13 11 9 10 1 63 22 111
2017 Non-Indigenous 30 36 14 9 6 4 1 69 16 3190
2014 Indigenous 20 35 15 11 12 4 2 59 25 115
2014 Non-Indigenous 26 36 14 12 6 5 1 65 19 4018

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 32 15 6 4 3 2 73 12 127
2020 Non-Indigenous 40 36 15 4 2 2 0 78 6 3901
2019 Indigenous 30 33 25 9 1 2 0 65 10 112
2019 Non-Indigenous 33 36 21 5 3 2 0 70 9 3578
2018 Indigenous 26 32 28 9 3 2 0 59 12 94
2018 Non-Indigenous 30 37 21 7 3 2 0 68 10 2631

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 24 13 8 15 11 4 57 27 127
2020 Non-Indigenous 27 25 19 9 8 11 3 59 19 3901
2019 Indigenous 22 22 22 13 11 9 2 49 27 111
2019 Non-Indigenous 21 25 22 10 10 11 2 52 23 3578
2018 Indigenous 15 25 20 11 19 9 1 44 33 95
2018 Non-Indigenous 17 23 22 12 11 12 2 47 27 2636
2017 Indigenous 19 19 12 11 21 16 1 46 39 112
2017 Non-Indigenous 17 22 21 12 13 12 3 46 30 3188
2014 Indigenous 13 16 19 22 20 11 0 32 47 115
2014 Non-Indigenous 12 22 21 14 15 13 3 41 35 4022

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 33 12 8 12 3 0 67 21 127
2020 Non-Indigenous 33 34 16 8 6 2 0 68 15 3902
2019 Indigenous 27 27 22 13 9 2 1 55 22 111
2019 Non-Indigenous 27 33 19 11 9 2 0 60 20 3583
2018 Indigenous 19 30 16 12 24 0 0 49 36 95
2018 Non-Indigenous 18 31 21 15 12 3 0 51 27 2639
2017 Indigenous 22 21 16 19 18 3 1 45 38 112
2017 Non-Indigenous 19 29 20 15 14 3 0 49 30 3191
2014 Indigenous 13 20 24 23 19 2 0 33 43 112
2014 Non-Indigenous 12 24 19 21 21 4 1 37 43 4023

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 27 11 17 19 3 0 53 36 127
2020 Non-Indigenous 29 27 14 13 13 2 2 59 27 3916
2019 Indigenous 24 23 15 15 21 2 1 48 37 112
2019 Non-Indigenous 26 29 15 12 15 2 1 56 28 3589
2018 Indigenous 22 22 13 18 23 0 2 45 42 95
2018 Non-Indigenous 19 28 16 15 19 2 1 49 35 2643
2017 Indigenous 21 14 15 15 29 3 2 37 47 112
2017 Non-Indigenous 19 26 15 15 21 3 2 47 37 3190
2014 Indigenous 11 15 15 16 38 3 1 27 57 115
2014 Non-Indigenous 11 21 16 19 29 3 2 33 50 4024

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 21 10 6 3 0 4 80 9 127
2020 Non-Indigenous 55 23 11 4 3 1 3 81 7 3920
2019 Indigenous 53 22 16 5 1 1 2 78 6 112
2019 Non-Indigenous 56 23 10 4 2 1 4 83 6 3586

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 19 14 8 6 0 2 72 13 127
2020 Non-Indigenous 55 22 12 5 2 1 3 80 7 3910
2019 Indigenous 45 24 17 8 3 2 2 71 11 111
2019 Non-Indigenous 48 23 14 6 4 2 4 75 10 3579

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 11 8 2 3 2 2 86 6 127
2020 Non-Indigenous 75 8 5 2 2 4 4 89 5 3901
2019 Indigenous 77 5 5 2 2 6 3 91 4 112
2019 Non-Indigenous 75 8 4 2 3 4 4 90 5 3566

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 10 6 5 2 1 8 85 8 127
2020 Non-Indigenous 75 10 4 1 1 1 7 93 2 3908
2019 Indigenous 73 10 5 1 3 2 7 91 4 112
2019 Non-Indigenous 77 6 3 1 1 3 8 94 3 3579

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 34 20 12 6 5 2 59 19 127
2020 Non-Indigenous 28 41 17 7 4 4 0 72 11 3908
2019 Indigenous 21 35 24 15 1 5 0 59 17 112
2019 Non-Indigenous 23 39 21 9 5 4 0 65 14 3588
2018 Indigenous 16 39 21 14 8 1 1 56 22 94
2018 Non-Indigenous 20 35 24 10 7 4 0 57 18 2639
2017 Indigenous 22 27 22 12 10 6 1 53 23 112
2017 Non-Indigenous 18 33 25 11 7 5 0 54 20 3192

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 33 14 11 3 2 0 72 14 127
2020 Non-Indigenous 44 36 11 4 2 3 0 83 6 3894
2019 Indigenous 36 36 13 9 3 3 0 74 12 112
2019 Non-Indigenous 40 36 14 4 2 3 0 78 7 3571
2018 Indigenous 33 34 21 3 3 5 0 71 7 95
2018 Non-Indigenous 38 36 16 3 2 4 0 78 6 2627
2017 Indigenous 34 30 19 4 4 8 0 70 9 112
2017 Non-Indigenous 33 39 17 4 2 5 0 76 6 3187
2014 Indigenous 27 27 27 8 4 7 1 59 12 115
2014 Non-Indigenous 34 36 16 5 3 7 0 75 8 4023

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 29 15 6 1 3 2 77 7 126
2020 Non-Indigenous 45 32 12 3 2 5 1 82 5 3907
2019 Indigenous 40 27 18 8 1 6 0 72 10 111
2019 Non-Indigenous 43 32 15 2 2 5 1 80 4 3581
2018 Indigenous 32 29 20 9 3 7 0 65 13 95
2018 Non-Indigenous 36 33 18 4 2 7 1 74 6 2627
2017 Indigenous 35 22 21 7 6 6 3 63 15 112
2017 Non-Indigenous 31 32 20 4 3 8 1 69 9 3186
2014 Indigenous 29 26 24 5 7 7 2 61 13 115
2014 Non-Indigenous 33 32 18 3 3 10 1 73 7 4023

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 32 14 5 1 4 2 78 7 127
2020 Non-Indigenous 43 31 14 2 2 7 1 80 4 3914

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 23 7 8 3 2 3 81 12 127
2020 Non-Indigenous 50 27 10 4 3 4 2 82 7 3892

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 26 9 9 2 0 1 79 11 127
2020 Non-Indigenous 57 30 8 3 2 0 0 87 5 3894
2019 Indigenous 44 29 16 6 4 0 0 74 10 112
2019 Non-Indigenous 48 35 10 4 2 0 0 84 6 3584
2018 Indigenous 30 44 14 7 3 1 0 76 10 95
2018 Non-Indigenous 42 36 13 5 3 1 0 79 8 2629
2017 Indigenous 36 33 17 6 7 1 0 69 13 112
2017 Non-Indigenous 35 40 14 7 4 1 0 75 11 3190
2014 Indigenous 32 28 18 16 7 0 0 59 23 115
2014 Non-Indigenous 36 37 15 7 5 1 0 73 12 4020

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 22 15 13 7 2 1 64 21 127
2020 Non-Indigenous 42 31 14 7 5 1 0 74 12 3895
2019 Indigenous 28 28 21 15 7 1 0 56 22 112
2019 Non-Indigenous 34 30 17 11 8 1 0 64 19 3587
2018 Indigenous 21 26 22 16 14 2 0 47 31 95
2018 Non-Indigenous 26 28 20 13 11 1 0 55 24 2634
2017 Indigenous 25 17 23 16 18 1 0 43 34 111
2017 Non-Indigenous 19 26 21 15 17 1 0 46 32 3185
2014 Indigenous 14 20 25 20 20 0 0 34 40 115
2014 Non-Indigenous 14 27 23 18 18 1 0 41 36 4024

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 25 18 7 11 0 1 64 18 127
2020 Non-Indigenous 42 32 14 7 5 0 0 74 12 3883
2019 Indigenous 30 26 22 14 6 1 0 57 21 112
2019 Non-Indigenous 32 32 16 11 7 1 0 65 19 3566
2018 Indigenous 21 31 19 15 14 2 0 52 29 95
2018 Non-Indigenous 26 30 19 14 11 1 0 56 25 2629
2017 Indigenous 22 22 19 19 19 0 0 44 37 111
2017 Non-Indigenous 19 28 20 17 16 1 0 47 33 3182
2014 Indigenous 15 24 23 19 20 0 0 39 39 115
2014 Non-Indigenous 14 28 21 19 18 0 0 43 36 4023

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 21 13 15 11 6 1 59 28 127
2020 Non-Indigenous 38 24 18 10 6 3 0 64 17 3904
2019 Indigenous 24 22 23 15 13 3 0 47 29 111
2019 Non-Indigenous 30 25 20 12 10 3 0 57 23 3589
2018 Indigenous 23 29 18 10 19 1 0 53 29 95
2018 Non-Indigenous 24 24 21 15 13 3 0 50 29 2638
2017 Indigenous 24 17 14 19 20 5 1 44 42 112
2017 Non-Indigenous 19 22 22 15 17 4 1 43 34 3191
2014 Indigenous 10 20 29 21 17 2 1 31 39 115
2014 Non-Indigenous 16 20 22 17 19 5 1 39 38 4021
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 33 31 36 127
2020 Non-Indigenous 25 38 37 3919
2019 Indigenous 31 30 39 112
2019 Non-Indigenous 29 33 38 3596
2018 Indigenous 40 34 26 94
2018 Non-Indigenous 29 32 39 2650
2017 Indigenous 27 34 39 112
2017 Non-Indigenous 29 32 39 3192
2014 Indigenous 36 23 42 115
2014 Non-Indigenous 31 30 40 4022

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indigenous 15 48 28 2 0 7 43
2020 Non-Indigenous 16 38 36 2 4 5 1007
2019 Indigenous 6 37 39 4 0 14 35
2019 Non-Indigenous 16 32 37 4 7 4 1048
2018 Indigenous 12 27 48 0 0 13 39
2018 Non-Indigenous 15 30 41 4 4 5 795
2017 Indigenous 10 10 74 3 0 3 31
2017 Non-Indigenous 17 27 42 5 4 5 929
2014 Indigenous 17 26 49 8 9999 0 40
2014 Non-Indigenous 15 23 46 8 9999 8 1240
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 18 82 126
2020 Non-Indigenous 9 91 3919
2019 Indigenous 13 87 112
2019 Non-Indigenous 10 90 3590
2018 Indigenous 16 84 94
2018 Non-Indigenous 10 90 2640

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 49 51 24
2020 Non-Indigenous 41 59 343
2019 Indigenous 51 49 14
2019 Non-Indigenous 43 57 345
2018 Indigenous 45 55 15
2018 Non-Indigenous 46 54 270

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 74 26 24
2020 Non-Indigenous 63 37 343

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 7 93 345

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 0 100 270

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 2 98 345
2018 Indigenous 0 100 15
2018 Non-Indigenous 3 97 270

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 24
2020 Non-Indigenous 6 94 343
2018 Indigenous 0 100 15
2018 Non-Indigenous 5 95 270

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 50 50 24
2020 Non-Indigenous 44 56 343
2019 Indigenous 35 65 14
2019 Non-Indigenous 43 57 343
2018 Indigenous 47 53 15
2018 Non-Indigenous 41 59 270

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 56 44 24
2020 Non-Indigenous 45 55 343
2019 Indigenous 42 58 14
2019 Non-Indigenous 43 57 343
2018 Indigenous 36 64 15
2018 Non-Indigenous 38 62 270

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 75 25 24
2020 Non-Indigenous 46 54 343
2019 Indigenous 42 58 14
2019 Non-Indigenous 45 55 343
2018 Indigenous 38 62 15
2018 Non-Indigenous 52 48 270

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 67 33 24
2020 Non-Indigenous 41 59 343
2019 Indigenous 58 42 14
2019 Non-Indigenous 41 59 343
2018 Indigenous 48 52 15
2018 Non-Indigenous 39 61 270

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 48 52 24
2020 Non-Indigenous 32 68 343
2018 Indigenous 55 45 15
2018 Non-Indigenous 31 69 270

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 64 36 24
2020 Non-Indigenous 50 50 343
2019 Indigenous 58 42 14
2019 Non-Indigenous 52 48 343
2018 Indigenous 64 36 15
2018 Non-Indigenous 54 46 270

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 50 50 24
2020 Non-Indigenous 32 68 343
2019 Indigenous 35 65 14
2019 Non-Indigenous 35 65 343
2018 Indigenous 54 46 15
2018 Non-Indigenous 30 70 270

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 2 98 343

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 5 95 343
2018 Indigenous 0 100 15
2018 Non-Indigenous 10 90 270

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 11 89 343

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 58 42 24
2020 Non-Indigenous 46 54 343
2018 Indigenous 55 45 15
2018 Non-Indigenous 53 47 270

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 20 80 24
2020 Non-Indigenous 22 78 343
2019 Indigenous 43 57 14
2019 Non-Indigenous 23 77 343

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 28 72 24
2020 Non-Indigenous 13 87 343
2019 Indigenous 43 57 14
2019 Non-Indigenous 13 87 343

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 67 33 24
2020 Non-Indigenous 52 48 343
2019 Indigenous 62 38 13
2019 Non-Indigenous 57 43 342
2018 Indigenous 60 40 15
2018 Non-Indigenous 59 41 270

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 44 56 24
2020 Non-Indigenous 27 73 343
2018 Indigenous 50 50 15
2018 Non-Indigenous 24 76 270

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 15
2018 Non-Indigenous 7 93 270

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 45 55 13
2019 Non-Indigenous 13 87 342

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 11 89 342

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 4 96 342

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 36 64 15
2018 Non-Indigenous 14 86 270

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 27 73 24
2020 Non-Indigenous 12 88 343

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 14
2018 Non-Indigenous 17 83 253

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 34 66 14
2018 Non-Indigenous 19 81 253

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 18 82 329

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 37 63 13
2019 Non-Indigenous 36 64 329

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 52 48 13
2019 Non-Indigenous 51 49 329
2018 Indigenous 44 56 14
2018 Non-Indigenous 51 49 253

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 13
2019 Non-Indigenous 2 98 329

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 53 47 13
2019 Non-Indigenous 54 46 329
2018 Indigenous 41 59 14
2018 Non-Indigenous 58 42 253

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 14
2018 Non-Indigenous 5 95 253

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 14 22 7 6 23 5 52 18 127
2020 Non-Indigenous 23 16 17 4 3 30 9 63 10 3912
2019 Indigenous 19 11 28 5 2 24 10 46 11 111
2019 Non-Indigenous 21 15 20 4 4 27 9 56 12 3593
2018 Indigenous 21 16 18 4 9 30 1 55 19 95
2018 Non-Indigenous 17 14 24 4 4 29 7 50 12 2635
2017 Indigenous 18 17 23 7 4 24 6 51 16 112
2017 Non-Indigenous 14 15 21 4 5 32 10 49 14 3191
2014 Indigenous 11 12 29 7 10 19 11 33 25 115
2014 Non-Indigenous 12 14 23 4 5 33 9 45 15 4021

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 27 18 6 4 10 0 68 12 127
2020 Non-Indigenous 39 30 14 3 2 10 2 77 7 3909
2019 Indigenous 33 29 24 5 3 7 0 67 8 111
2019 Non-Indigenous 36 28 17 4 3 12 1 73 7 3592
2018 Indigenous 32 26 17 9 7 10 0 64 17 95
2018 Non-Indigenous 29 30 22 4 3 12 1 67 8 2638
2017 Indigenous 25 25 24 6 4 14 3 59 12 112
2017 Non-Indigenous 23 27 21 5 3 18 2 63 10 3192
2014 Indigenous 16 22 26 12 10 11 3 44 26 115
2014 Non-Indigenous 18 24 24 5 4 23 2 57 12 4023
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 17 83 127
2020 Non-Indigenous 6 94 3912
2019 Indigenous 6 94 112
2019 Non-Indigenous 6 94 3592
2018 Indigenous 12 88 95
2018 Non-Indigenous 6 94 2628

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 34 66 20
2020 Non-Indigenous 34 66 230

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 3 97 148

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 20
2020 Non-Indigenous 3 97 230

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 20
2020 Non-Indigenous 22 78 230

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 43 57 20
2020 Non-Indigenous 25 75 230

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 20
2020 Non-Indigenous 28 72 230

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 20
2020 Non-Indigenous 5 95 230
2018 Indigenous 0 100 11
2018 Non-Indigenous 3 97 148

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 0 100 20
2020 Non-Indigenous 3 97 230

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indigenous 0 100 11
2018 Non-Indigenous 0 100 148

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 36 64 20
2020 Non-Indigenous 23 77 230

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 29 71 20
2020 Non-Indigenous 9 91 230

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 47 53 20
2020 Non-Indigenous 54 46 230

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 11 23 7 5 25 5 50 17 127
2020 Non-Indigenous 23 16 17 2 2 32 8 65 7 3905
2019 Indigenous 24 12 26 4 1 26 9 54 7 112
2019 Non-Indigenous 22 14 21 2 2 31 8 59 7 3589
2018 Indigenous 23 15 21 6 7 26 2 54 17 94
2018 Non-Indigenous 17 14 25 2 3 31 7 52 8 2634
2017 Indigenous 17 13 28 4 3 30 5 46 11 112
2017 Non-Indigenous 14 15 22 2 3 36 9 53 8 3187
2014 Indigenous 11 11 33 5 5 28 7 35 15 115
2014 Non-Indigenous 12 14 23 3 2 38 8 48 9 4023

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 23 18 8 4 12 1 66 13 126
2020 Non-Indigenous 40 29 14 2 2 10 2 79 5 3908
2019 Indigenous 37 26 21 2 3 10 2 71 5 112
2019 Non-Indigenous 36 26 18 3 2 14 2 74 5 3586
2018 Indigenous 30 24 22 5 7 13 0 62 13 94
2018 Non-Indigenous 28 29 22 3 2 14 2 68 6 2635
2017 Indigenous 25 21 27 4 3 19 3 58 8 112
2017 Non-Indigenous 24 27 20 3 2 21 2 67 7 3188
2014 Indigenous 17 22 36 4 5 15 2 46 10 115
2014 Non-Indigenous 20 24 22 3 2 26 2 62 7 4021
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 21 20 7 13 0 1 59 21 127
2020 Non-Indigenous 39 22 16 11 10 0 2 62 22 3913

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 26 28 14 4 1 2 54 18 127
2020 Non-Indigenous 33 28 19 10 8 0 1 62 19 3902
2019 Indigenous 26 22 19 11 20 0 2 49 32 111
2019 Non-Indigenous 25 25 22 12 14 0 1 51 27 3588
2018 Indigenous 22 19 19 15 24 0 1 41 39 95
2018 Non-Indigenous 21 24 24 13 16 0 2 45 30 2640
2017 Indigenous 21 22 20 16 18 0 4 44 35 112
2017 Non-Indigenous 20 25 21 15 17 0 2 46 32 3187

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 23 25 17 13 0 1 45 30 127
2020 Non-Indigenous 22 26 26 15 10 0 0 48 26 3912
2019 Indigenous 27 21 31 9 12 0 0 48 21 111
2019 Non-Indigenous 23 28 25 14 9 0 1 52 23 3583
2018 Indigenous 15 27 30 15 13 0 1 42 28 95
2018 Non-Indigenous 18 27 28 15 10 0 1 46 25 2632
2017 Indigenous 25 24 21 20 11 0 0 48 30 111
2017 Non-Indigenous 19 27 26 16 11 0 1 47 27 3188

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 23 28 15 7 0 1 50 22 125
2020 Non-Indigenous 26 30 21 13 9 0 1 57 22 3905
2019 Indigenous 30 20 27 13 8 0 1 51 21 112
2019 Non-Indigenous 26 30 20 14 8 0 1 57 22 3565
2018 Indigenous 19 31 25 13 13 0 0 49 26 94
2018 Non-Indigenous 20 29 25 15 10 1 1 49 25 2631
2017 Indigenous 19 30 23 16 11 0 1 50 27 111
2017 Non-Indigenous 21 27 24 15 11 0 2 49 27 3178

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 23 26 12 13 2 1 48 26 125
2020 Non-Indigenous 24 26 21 15 13 1 1 51 28 3901
2019 Indigenous 21 22 20 20 16 0 0 43 37 110
2019 Non-Indigenous 22 25 22 16 14 1 1 47 31 3572
2018 Indigenous 13 22 24 16 24 0 2 35 40 95
2018 Non-Indigenous 17 24 23 19 15 1 1 41 35 2635
2017 Indigenous 16 25 23 18 15 1 2 43 34 112
2017 Non-Indigenous 16 22 23 19 17 1 2 40 37 3185

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 27 19 8 3 0 1 71 10 127
2020 Non-Indigenous 45 25 14 8 5 0 3 72 13 3897
2019 Indigenous 51 19 18 4 6 0 2 71 11 112
2019 Non-Indigenous 49 25 12 5 4 0 5 78 10 3578
2018 Indigenous 41 22 16 6 6 0 9 69 13 95
2018 Non-Indigenous 41 27 15 6 4 1 6 73 11 2628
2017 Indigenous 43 30 9 7 5 1 5 77 13 111
2017 Non-Indigenous 40 26 14 7 5 1 7 72 13 3184

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 28 33 24 8 7 0 0 61 15 127
2020 Non-Indigenous 33 29 19 11 8 0 0 62 18 3909
2019 Indigenous 40 25 16 11 9 0 0 64 19 111
2019 Non-Indigenous 39 29 17 7 6 0 1 69 14 3583
2018 Indigenous 30 22 21 14 10 0 2 53 25 95
2018 Non-Indigenous 35 28 19 9 7 1 1 64 17 2632
2017 Indigenous 28 30 27 6 8 0 2 58 15 112
2017 Non-Indigenous 33 29 21 10 6 1 1 63 16 3183

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 27 20 21 16 11 1 4 50 28 127
2020 Non-Indigenous 34 25 18 9 7 0 7 64 17 3908

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 27 23 13 5 0 1 59 18 127
2020 Non-Indigenous 35 35 18 6 4 1 1 71 11 3907
2019 Indigenous 32 26 25 10 6 0 1 58 17 111
2019 Non-Indigenous 30 35 19 9 5 1 1 66 14 3580
2018 Indigenous 20 35 16 18 9 0 1 56 28 95
2018 Non-Indigenous 24 33 24 11 6 1 1 58 17 2628
2017 Indigenous 24 30 24 9 10 1 2 55 20 112
2017 Non-Indigenous 25 31 23 12 7 1 2 57 20 3176

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 22 23 20 9 0 1 48 29 125
2020 Non-Indigenous 26 32 23 12 7 0 1 58 18 3906
2019 Indigenous 22 20 23 19 14 0 1 43 33 111
2019 Non-Indigenous 21 31 24 14 8 1 1 53 22 3579
2018 Indigenous 14 26 18 24 18 0 0 40 41 95
2018 Non-Indigenous 16 29 26 16 10 1 1 46 27 2623
2017 Indigenous 25 16 23 20 13 1 1 43 34 111
2017 Non-Indigenous 16 28 24 19 11 1 1 45 31 3182

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 30 24 26 12 8 0 0 54 20 126
2020 Non-Indigenous 32 32 19 11 6 0 1 64 17 3902
2019 Indigenous 26 24 25 10 15 0 1 50 25 111
2019 Non-Indigenous 26 29 23 12 9 1 1 56 21 3570
2018 Indigenous 22 22 19 22 14 0 0 44 37 95
2018 Non-Indigenous 19 27 26 16 10 1 1 47 26 2617
2017 Indigenous 23 26 19 21 9 0 1 50 31 111
2017 Non-Indigenous 20 28 22 16 12 1 1 49 29 3182

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 20 18 7 10 0 0 65 17 126
2020 Non-Indigenous 48 27 12 6 4 1 1 77 11 3897
2019 Indigenous 43 26 14 7 9 0 1 70 16 111
2019 Non-Indigenous 46 27 13 7 5 1 1 74 13 3572

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 24 22 9 8 0 0 61 16 127
2020 Non-Indigenous 37 31 19 8 4 0 1 68 13 3907

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 31 21 8 6 0 0 65 14 127
2020 Non-Indigenous 33 31 20 10 5 0 0 64 16 3906
2019 Indigenous 33 27 19 13 7 0 1 61 20 111
2019 Non-Indigenous 33 31 20 9 5 1 1 65 14 3566
2018 Indigenous 22 26 23 23 5 0 1 49 28 95
2018 Non-Indigenous 26 31 23 11 6 1 1 58 18 2613
2017 Indigenous 29 35 19 12 4 1 0 65 16 112
2017 Non-Indigenous 27 32 21 11 7 1 2 60 18 3175

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 58 15 17 2 6 1 2 75 8 124
2020 Non-Indigenous 57 24 11 4 2 0 2 83 6 3885
2019 Indigenous 59 25 5 7 2 0 1 86 9 110
2019 Non-Indigenous 61 21 10 3 3 0 2 83 6 3571
2018 Indigenous 55 18 14 9 3 0 1 74 12 95
2018 Non-Indigenous 56 22 11 5 4 0 2 79 9 2606
2017 Indigenous 55 22 9 9 4 0 1 78 13 112
2017 Non-Indigenous 58 22 11 4 3 0 2 82 7 3187

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 24 21 3 3 0 0 73 6 126
2020 Non-Indigenous 48 31 13 5 3 0 0 79 7 3888

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 20 10 5 1 0 2 83 6 127
2020 Non-Indigenous 70 16 6 2 1 0 5 90 3 3886
2019 Indigenous 62 20 5 5 4 0 4 86 9 110
2019 Non-Indigenous 72 13 6 2 2 1 6 90 4 3565
2018 Indigenous 60 18 11 3 4 2 1 81 8 95
2018 Non-Indigenous 65 16 7 3 3 1 4 85 7 2613

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 11 11 6 3 1 0 80 9 127
2020 Non-Indigenous 79 9 4 2 2 1 3 91 4 3883
2019 Indigenous 77 6 6 4 5 2 0 85 9 112
2019 Non-Indigenous 76 10 5 2 3 1 3 89 6 3583
2018 Indigenous 68 13 6 6 3 1 2 84 9 95
2018 Non-Indigenous 73 11 5 3 3 1 5 89 6 2623
2017 Indigenous 72 8 8 4 1 3 4 86 5 112
2017 Non-Indigenous 74 10 5 3 3 1 3 89 6 3186

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 21 8 4 3 0 0 85 7 127
2020 Non-Indigenous 70 18 6 2 1 0 2 91 4 3879
2019 Indigenous 69 17 6 5 2 1 0 87 6 111
2019 Non-Indigenous 65 21 7 3 2 0 2 88 5 3566
2018 Indigenous 62 25 6 3 0 0 3 90 4 94
2018 Non-Indigenous 63 22 8 3 2 0 2 87 5 2634
2017 Indigenous 55 26 10 4 2 0 3 83 6 111
2017 Non-Indigenous 62 22 8 3 2 1 2 87 5 3183

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 64 14 7 7 7 0 0 78 15 127
2020 Non-Indigenous 70 14 7 3 3 0 2 87 6 3891
2019 Indigenous 66 17 4 9 3 1 0 84 12 112
2019 Non-Indigenous 66 16 7 5 4 0 2 84 9 3573
2018 Indigenous 57 21 8 4 7 0 3 80 11 95
2018 Non-Indigenous 60 19 9 5 4 1 2 81 10 2626
2017 Indigenous 59 18 10 9 1 2 3 80 10 112
2017 Non-Indigenous 64 17 8 4 4 1 2 84 8 3186

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 13 7 2 2 0 15 88 4 127
2020 Non-Indigenous 65 11 5 1 1 0 17 92 2 3895
2019 Indigenous 67 10 5 1 2 1 14 91 3 111
2019 Non-Indigenous 63 11 4 2 1 0 19 92 3 3560
2018 Indigenous 51 18 9 2 0 0 20 87 2 94
2018 Non-Indigenous 57 13 5 2 0 1 23 91 3 2614
2017 Indigenous 61 10 4 2 0 0 22 92 2 112
2017 Non-Indigenous 59 12 4 2 1 1 21 91 4 3185

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 68 21 9 1 1 0 0 89 2 127
2020 Non-Indigenous 71 17 6 2 1 0 3 91 3 3910
2019 Indigenous 70 15 9 2 0 1 3 89 2 112
2019 Non-Indigenous 69 17 6 3 1 1 4 90 4 3568
2018 Indigenous 60 21 8 4 2 0 5 85 7 95
2018 Non-Indigenous 62 19 8 3 2 0 6 87 4 2623
2017 Indigenous 71 13 10 1 0 0 4 88 1 111
2017 Non-Indigenous 63 19 8 2 1 1 6 88 4 3167

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 75 7 6 3 7 0 1 83 11 127
2020 Non-Indigenous 72 15 6 3 3 0 2 89 6 3914
2019 Indigenous 75 12 5 3 3 0 1 88 6 112
2019 Non-Indigenous 73 14 5 2 3 1 2 89 6 3584
2018 Indigenous 60 17 11 4 2 0 5 82 6 94
2018 Non-Indigenous 67 15 7 3 3 1 4 86 7 2634
2017 Indigenous 54 17 11 10 5 0 3 73 16 112
2017 Non-Indigenous 62 18 8 4 4 1 3 83 8 3188

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 22 18 1 4 1 0 77 5 127
2020 Non-Indigenous 49 28 14 5 3 0 2 78 7 3914
2019 Indigenous 61 22 10 4 2 1 1 84 6 112
2019 Non-Indigenous 59 23 11 3 2 0 2 84 5 3580
2018 Indigenous 45 32 12 9 1 0 1 77 10 95
2018 Non-Indigenous 53 26 12 4 2 0 3 81 6 2630
2017 Indigenous 43 27 22 2 4 0 3 72 6 112
2017 Non-Indigenous 54 25 12 4 2 0 3 82 6 3183

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 28 28 3 2 1 0 66 5 127
2020 Non-Indigenous 35 39 18 5 2 0 0 75 7 3918

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 11 34 38 9 9 0 0 44 17 127
2020 Non-Indigenous 16 34 33 11 4 0 0 51 16 3913
2019 Indigenous 16 30 33 16 4 0 0 47 20 111
2019 Non-Indigenous 18 33 33 12 4 0 0 51 16 3596
2018 Indigenous 12 29 31 20 6 0 1 41 27 95
2018 Non-Indigenous 14 32 36 13 5 0 0 46 18 2643
2017 Indigenous 11 28 31 23 7 0 0 39 30 112
2017 Non-Indigenous 10 28 39 16 7 1 0 39 22 3193

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 25 32 22 7 0 1 30 39 127
2020 Non-Indigenous 10 19 37 23 11 0 0 34 29 3909
2019 Indigenous 10 21 32 25 11 0 1 36 32 111
2019 Non-Indigenous 9 16 37 24 12 0 0 37 26 3566
2018 Indigenous 13 29 27 18 12 0 0 31 42 95
2018 Non-Indigenous 8 19 38 23 11 0 0 34 28 2611
2017 Indigenous 6 23 42 20 9 0 0 29 29 112
2017 Non-Indigenous 9 21 37 22 10 0 0 32 31 3184

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 40 11 2 4 2 0 83 6 127
2020 Non-Indigenous 47 36 10 3 1 2 0 85 5 3904
2019 Indigenous 31 38 21 6 1 2 0 71 7 112
2019 Non-Indigenous 33 38 17 5 2 5 0 75 8 3585
2018 Indigenous 26 29 24 13 6 2 0 56 19 94
2018 Non-Indigenous 25 37 22 7 3 6 0 66 11 2637
2017 Indigenous 13 28 23 17 13 5 0 44 32 112
2017 Non-Indigenous 12 32 25 12 7 11 0 50 22 3189

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 37 13 9 5 3 0 72 15 127
2020 Non-Indigenous 42 32 13 6 3 3 0 77 9 3902

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 29 9 12 11 1 0 68 23 127
2020 Non-Indigenous 45 27 11 9 7 1 1 73 16 3904

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 26 12 6 5 3 1 77 11 126
2020 Non-Indigenous 54 25 11 4 2 3 1 82 6 3895

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 29 15 12 10 0 1 63 22 127
2020 Non-Indigenous 40 33 14 7 4 1 0 75 11 3910
2019 Indigenous 26 30 23 14 6 1 0 56 21 111
2019 Non-Indigenous 27 37 19 10 5 2 0 65 15 3585
2018 Indigenous 21 37 20 12 9 2 0 58 21 94
2018 Non-Indigenous 22 34 21 13 6 4 0 58 20 2640
2017 Indigenous 12 27 24 19 15 3 1 40 35 112
2017 Non-Indigenous 14 34 22 16 11 5 0 50 28 3191

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 47 6 6 3 0 0 85 9 127
2020 Non-Indigenous 46 38 10 4 1 1 0 84 5 3915

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 37 13 6 2 1 0 79 8 125
2020 Non-Indigenous 45 35 12 5 2 2 0 81 7 3895

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 32 22 5 4 2 3 68 9 125
2020 Non-Indigenous 37 34 19 5 2 1 2 74 7 3892

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 44 33 12 3 4 2 1 79 8 126
2020 Non-Indigenous 48 31 13 3 1 2 1 82 4 3903

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 65 23 9 0 0 3 0 90 0 127
2020 Non-Indigenous 72 17 5 1 0 3 2 94 1 3915

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 37 5 4 1 0 0 89 6 127
2020 Non-Indigenous 55 31 8 3 1 2 0 88 4 3905

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 48 28 9 8 7 1 0 77 15 126
2020 Non-Indigenous 54 27 8 5 4 1 0 82 9 3900

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 25 10 7 3 0 1 80 10 127
2020 Non-Indigenous 58 27 9 2 1 1 1 87 4 3902

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 40 15 8 2 0 0 76 10 41
2020 Non-Indigenous 31 45 14 8 2 1 0 76 10 1195
2019 Indigenous 39 34 9 12 3 3 0 75 16 34
2019 Non-Indigenous 25 40 16 10 2 3 3 69 13 1026

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 98 2 41
2020 Non-Indigenous 98 2 1199

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 29 15 11 14 0 0 61 25 40
2020 Non-Indigenous 31 33 17 13 6 1 0 65 19 1171
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 6 94 127
2020 Non-Indigenous 10 90 3894

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 17 83 127
2020 Non-Indigenous 13 87 3899
2019 Indigenous 19 81 112
2019 Non-Indigenous 14 86 3586
2017 Indigenous 26 74 112
2017 Non-Indigenous 15 85 3187
2014 Indigenous 18 82 115
2014 Non-Indigenous 13 87 4015

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 73 27 22
2020 Non-Indigenous 40 60 510

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 76 24 21
2020 Non-Indigenous 77 23 511
2019 Indigenous 85 15 20
2019 Non-Indigenous 83 17 511
2017 Indigenous 55 45 30
2017 Non-Indigenous 74 26 484
2014 Indigenous 71 29 21
2014 Non-Indigenous 78 22 527

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 75 19 0 6 0 0 0 94 6 16
2020 Non-Indigenous 54 31 8 4 2 1 0 85 6 396
2019 Indigenous 48 32 0 7 13 0 0 80 20 16
2019 Non-Indigenous 55 29 5 6 4 0 0 85 10 417
2017 Indigenous 54 37 5 0 5 0 0 91 5 17
2017 Non-Indigenous 43 34 8 9 4 1 1 78 14 357
2014 Indigenous 34 26 0 27 13 0 0 60 40 15
2014 Non-Indigenous 54 32 5 5 3 0 0 87 8 411

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 20 11 8 5 2 3 76 13 127
2020 Non-Indigenous 56 27 7 3 2 2 3 87 5 3915
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 45 18 1 55 45 127
2020 Non-Indigenous 30 52 17 2 63 37 3924

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 32 68 46
2020 Non-Indigenous 43 57 1185

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 15 13 30 27 0 2 28 58 46
2020 Non-Indigenous 15 23 18 18 21 1 5 39 42 1181

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 5 11 17 20 46 0 0 16 67 46
2020 Non-Indigenous 9 19 16 22 32 0 1 29 55 1183

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 40 16 14 10 13 3 4 60 25 127
2020 Non-Indigenous 42 19 14 8 8 2 7 66 18 3920
2019 Indigenous 29 10 23 17 13 2 6 42 33 110
2019 Non-Indigenous 38 19 15 10 12 1 6 61 23 3530
2018 Indigenous 40 14 16 12 13 1 6 57 26 94
2018 Non-Indigenous 37 17 15 11 13 1 6 57 26 2639
Date modified: