2020 Public Service Employee Survey Results for Shared Services Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	35	4	6	2	88	8	1265
2020	3 to 10 years in current department or agency	48	40	4	7	2	87	9	2347
2020	11 to 20 years in current department or agency	44	45	3	4	5	89	9	167
2020	More than 20 years in current department or agency	47	30	8	12	3	77	15	60

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	78	16	2	1	2	0	0	95	3	1264
2020	3 to 10 years in current department or agency	73	18	4	2	1	1	1	93	3	2338
2020	11 to 20 years in current department or agency	69	24	3	2	1	0	1	94	4	167
2020	More than 20 years in current department or agency	66	21	5	5	0	0	3	90	5	62
2017	Less than 3 years in current department or agency	68	22	5	2	2	1	1	91	4	768
2017	3 to 10 years in current department or agency	55	28	8	4	3	1	2	85	7	2239
2017	11 to 20 years in current department or agency	46	28	11	6	4	3	1	77	11	160
2017	More than 20 years in current department or agency	47	42	7	1	1	0	3	91	2	103
2014	Less than 3 years in current department or agency	60	26	7	4	2	1	1	87	7	1617
2014	3 to 10 years in current department or agency	55	25	9	6	3	1	2	82	8	2076
2014	11 to 20 years in current department or agency	49	28	10	6	4	1	2	80	11	303
2014	More than 20 years in current department or agency	45	26	14	8	3	3	2	74	11	128

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	32	8	8	3	1	81	11	1265
2020	3 to 10 years in current department or agency	47	34	9	8	2	1	81	10	2343
2020	11 to 20 years in current department or agency	46	34	10	7	2	0	81	9	167
2020	More than 20 years in current department or agency	34	38	13	8	6	2	73	15	62
2019	Less than 3 years in current department or agency	47	32	7	9	4	0	80	13	1278
2019	3 to 10 years in current department or agency	45	33	9	8	5	0	78	13	1944
2019	11 to 20 years in current department or agency	49	34	7	5	5	0	83	10	135
2019	More than 20 years in current department or agency	36	41	3	13	7	0	77	20	63
2017	Less than 3 years in current department or agency	43	35	8	10	5	0	78	15	769
2017	3 to 10 years in current department or agency	38	39	9	8	6	0	77	14	2246
2017	11 to 20 years in current department or agency	33	43	9	9	6	1	76	15	160
2017	More than 20 years in current department or agency	46	37	8	6	4	0	83	9	103
2014	Less than 3 years in current department or agency	40	34	8	10	7	0	75	17	1615
2014	3 to 10 years in current department or agency	39	36	9	10	6	0	75	16	2076
2014	11 to 20 years in current department or agency	38	36	11	8	7	0	74	15	303
2014	More than 20 years in current department or agency	37	42	7	6	7	1	80	13	128

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	35	10	8	3	0	0	79	11	1263
2020	3 to 10 years in current department or agency	38	36	14	8	3	0	1	75	11	2340
2020	11 to 20 years in current department or agency	36	28	19	13	4	0	0	64	17	166
2020	More than 20 years in current department or agency	33	37	13	14	3	0	0	69	18	62
2019	Less than 3 years in current department or agency	33	35	14	11	6	0	1	69	17	1273
2019	3 to 10 years in current department or agency	26	37	18	13	6	0	0	63	19	1934
2019	11 to 20 years in current department or agency	27	37	13	15	9	0	0	64	23	135
2019	More than 20 years in current department or agency	31	27	17	16	8	0	2	59	24	63
2018	Less than 3 years in current department or agency	27	36	13	15	8	1	1	64	23	1013
2018	3 to 10 years in current department or agency	16	38	18	16	11	0	1	55	27	1546
2018	11 to 20 years in current department or agency	22	29	11	21	17	0	0	52	38	102
2018	More than 20 years in current department or agency	16	30	15	19	13	0	7	50	34	61
2017	Less than 3 years in current department or agency	29	36	13	13	7	1	1	66	21	769
2017	3 to 10 years in current department or agency	18	34	17	15	15	0	0	52	30	2246
2017	11 to 20 years in current department or agency	11	34	19	21	13	1	1	46	35	160
2017	More than 20 years in current department or agency	24	30	16	11	16	0	3	56	28	103
2014	Less than 3 years in current department or agency	18	29	17	18	17	0	1	48	36	1617
2014	3 to 10 years in current department or agency	12	26	15	23	23	0	0	38	47	2076
2014	11 to 20 years in current department or agency	11	25	18	18	27	0	1	36	46	303
2014	More than 20 years in current department or agency	13	28	15	23	18	0	3	42	42	128

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	33	7	5	2	0	1	86	7	1260
2020	3 to 10 years in current department or agency	49	34	10	5	2	0	0	84	7	2316
2020	11 to 20 years in current department or agency	44	35	13	4	3	0	0	79	8	166
2020	More than 20 years in current department or agency	44	36	11	6	1	0	2	81	8	62
2019	Less than 3 years in current department or agency	47	33	10	7	2	0	0	82	9	1271
2019	3 to 10 years in current department or agency	44	36	11	6	3	0	0	81	8	1928
2019	11 to 20 years in current department or agency	44	29	14	10	2	0	0	73	12	133
2019	More than 20 years in current department or agency	46	27	8	13	5	0	0	74	18	62
2017	Less than 3 years in current department or agency	48	36	8	5	1	0	1	85	7	767
2017	3 to 10 years in current department or agency	37	43	11	6	3	0	0	80	9	2239
2017	11 to 20 years in current department or agency	33	40	14	10	3	0	1	73	13	159
2017	More than 20 years in current department or agency	47	36	9	6	2	0	1	83	8	102
2014	Less than 3 years in current department or agency	40	37	12	8	4	1	0	77	12	1615
2014	3 to 10 years in current department or agency	34	41	14	7	3	0	0	75	11	2074
2014	11 to 20 years in current department or agency	34	37	16	8	5	1	0	72	13	302
2014	More than 20 years in current department or agency	32	40	14	9	4	0	1	73	13	128

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	27	9	5	4	0	1	83	9	1265
2020	3 to 10 years in current department or agency	51	29	10	7	3	0	0	80	10	2341
2020	11 to 20 years in current department or agency	47	31	13	7	2	0	0	78	9	166
2020	More than 20 years in current department or agency	46	33	13	2	5	0	2	81	7	61
2019	Less than 3 years in current department or agency	57	28	7	5	3	0	0	84	8	1274
2019	3 to 10 years in current department or agency	46	32	10	7	5	0	0	78	12	1943
2019	11 to 20 years in current department or agency	51	27	11	7	4	0	1	79	11	135
2019	More than 20 years in current department or agency	47	36	5	4	7	0	2	84	11	63
2018	Less than 3 years in current department or agency	55	29	7	5	4	0	0	84	9	1009
2018	3 to 10 years in current department or agency	42	34	12	7	5	0	0	76	12	1537
2018	11 to 20 years in current department or agency	36	35	14	8	6	0	0	71	15	102
2018	More than 20 years in current department or agency	41	32	12	7	5	0	3	76	12	61
2017	Less than 3 years in current department or agency	51	30	9	6	3	1	1	82	9	769
2017	3 to 10 years in current department or agency	41	33	12	8	5	0	0	75	14	2240
2017	11 to 20 years in current department or agency	32	38	13	11	4	1	1	72	15	160
2017	More than 20 years in current department or agency	43	40	7	7	4	0	0	83	11	103
2014	Less than 3 years in current department or agency	39	32	13	8	6	1	1	72	15	1614
2014	3 to 10 years in current department or agency	34	35	14	9	6	0	1	70	16	2075
2014	11 to 20 years in current department or agency	30	38	17	7	7	1	0	68	14	303
2014	More than 20 years in current department or agency	29	35	16	6	12	1	2	65	18	128

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	33	12	7	3	0	0	78	10	1264
2020	3 to 10 years in current department or agency	37	37	12	8	5	0	0	75	13	2346
2020	11 to 20 years in current department or agency	34	44	12	6	4	0	1	79	10	167
2020	More than 20 years in current department or agency	33	43	15	3	7	0	0	76	10	62
2019	Less than 3 years in current department or agency	39	36	11	8	5	0	0	75	13	1278
2019	3 to 10 years in current department or agency	30	36	16	10	8	0	0	66	18	1944
2019	11 to 20 years in current department or agency	35	34	16	11	5	0	0	69	15	135
2019	More than 20 years in current department or agency	28	53	8	7	5	0	0	80	11	63
2018	Less than 3 years in current department or agency	36	40	12	7	5	0	0	76	12	1011
2018	3 to 10 years in current department or agency	24	41	14	12	9	0	0	65	21	1538
2018	11 to 20 years in current department or agency	23	43	10	11	11	1	0	67	23	102
2018	More than 20 years in current department or agency	28	38	19	6	7	0	2	67	13	60
2017	Less than 3 years in current department or agency	34	43	13	5	5	0	0	77	10	769
2017	3 to 10 years in current department or agency	24	42	14	11	9	0	0	66	20	2243
2017	11 to 20 years in current department or agency	19	47	13	13	6	1	1	67	19	160
2017	More than 20 years in current department or agency	42	32	10	9	6	0	1	75	15	103
2014	Less than 3 years in current department or agency	21	42	15	13	9	0	0	63	22	1617
2014	3 to 10 years in current department or agency	20	42	16	11	11	0	0	62	22	2075
2014	11 to 20 years in current department or agency	20	40	18	12	10	1	0	60	22	303
2014	More than 20 years in current department or agency	21	49	19	7	3	0	1	71	10	128

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	30	13	6	4	0	0	77	10	1265
2020	3 to 10 years in current department or agency	33	37	15	9	5	0	0	71	14	2346
2020	11 to 20 years in current department or agency	35	32	15	11	8	0	0	67	18	167
2020	More than 20 years in current department or agency	26	34	15	16	10	0	0	60	26	62
2019	Less than 3 years in current department or agency	36	37	15	7	4	1	0	74	11	1274
2019	3 to 10 years in current department or agency	27	37	17	12	7	0	0	64	19	1946
2019	11 to 20 years in current department or agency	25	36	14	15	9	0	0	61	25	134
2019	More than 20 years in current department or agency	31	33	20	9	6	0	0	65	16	63
2018	Less than 3 years in current department or agency	37	33	16	9	5	0	1	70	14	1011
2018	3 to 10 years in current department or agency	22	33	20	14	11	0	0	55	25	1548
2018	11 to 20 years in current department or agency	23	33	22	8	13	1	0	57	21	102
2018	More than 20 years in current department or agency	18	37	24	14	7	0	2	55	21	61
2017	Less than 3 years in current department or agency	34	37	14	9	4	1	1	73	13	768
2017	3 to 10 years in current department or agency	21	34	20	13	12	0	0	55	25	2246
2017	11 to 20 years in current department or agency	17	30	22	15	15	1	1	48	30	160
2017	More than 20 years in current department or agency	24	34	22	10	8	0	3	59	18	103
2014	Less than 3 years in current department or agency	22	36	18	13	10	0	0	59	23	1615
2014	3 to 10 years in current department or agency	16	35	21	15	13	0	0	51	28	2075
2014	11 to 20 years in current department or agency	17	31	21	18	12	0	0	49	30	303
2014	More than 20 years in current department or agency	13	39	15	16	14	1	2	53	31	128

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	40	10	8	4	0	0	77	12	1262
2020	3 to 10 years in current department or agency	30	43	13	10	4	0	0	74	14	2333
2020	11 to 20 years in current department or agency	32	41	12	7	8	0	0	73	15	166
2020	More than 20 years in current department or agency	28	36	15	14	5	0	2	65	19	59
2019	Less than 3 years in current department or agency	29	39	16	11	5	0	0	68	16	1273
2019	3 to 10 years in current department or agency	23	38	17	15	7	0	0	61	22	1939
2019	11 to 20 years in current department or agency	31	31	18	14	5	0	0	63	19	135
2019	More than 20 years in current department or agency	28	42	17	7	3	0	3	72	10	61
2018	Less than 3 years in current department or agency	29	35	16	13	7	0	0	65	20	1015
2018	3 to 10 years in current department or agency	19	36	18	16	11	0	0	56	26	1547
2018	11 to 20 years in current department or agency	21	43	16	10	9	1	0	65	19	102
2018	More than 20 years in current department or agency	18	40	16	13	12	0	2	59	25	61
2017	Less than 3 years in current department or agency	26	38	18	11	6	0	0	65	17	766
2017	3 to 10 years in current department or agency	18	37	18	16	11	0	0	55	27	2247
2017	11 to 20 years in current department or agency	21	40	12	14	11	1	1	63	25	160
2017	More than 20 years in current department or agency	22	44	17	14	2	1	0	67	16	103

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	34	8	4	2	0	0	85	7	1258
2020	3 to 10 years in current department or agency	45	37	10	5	3	0	0	82	7	2333
2020	11 to 20 years in current department or agency	43	37	15	2	3	0	0	80	5	165
2020	More than 20 years in current department or agency	35	45	6	7	7	0	0	80	13	60
2019	Less than 3 years in current department or agency	42	37	11	6	3	1	0	80	9	1270
2019	3 to 10 years in current department or agency	34	39	13	8	5	0	0	74	13	1939
2019	11 to 20 years in current department or agency	39	36	15	7	2	0	0	75	10	135
2019	More than 20 years in current department or agency	46	37	8	3	4	0	2	84	8	63
2018	Less than 3 years in current department or agency	45	38	10	5	3	1	0	83	7	1017
2018	3 to 10 years in current department or agency	33	42	14	7	4	1	0	75	11	1539
2018	11 to 20 years in current department or agency	31	39	15	11	3	1	0	70	14	102
2018	More than 20 years in current department or agency	28	37	20	10	3	0	2	66	14	61
2017	Less than 3 years in current department or agency	41	39	11	5	3	1	0	81	9	769
2017	3 to 10 years in current department or agency	30	37	15	11	7	0	0	67	18	2247
2017	11 to 20 years in current department or agency	33	37	12	8	7	1	1	71	16	160
2017	More than 20 years in current department or agency	34	45	11	3	6	1	0	80	9	102
2014	Less than 3 years in current department or agency	31	40	12	9	7	1	0	72	16	1613
2014	3 to 10 years in current department or agency	26	39	15	10	8	1	0	66	18	2075
2014	11 to 20 years in current department or agency	29	37	16	9	8	2	0	67	17	303
2014	More than 20 years in current department or agency	31	42	13	7	4	2	1	75	12	128

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	35	11	6	4	0	0	79	10	1261
2020	3 to 10 years in current department or agency	35	37	14	8	5	0	0	72	14	2345
2020	11 to 20 years in current department or agency	34	32	15	11	6	1	0	67	18	167
2020	More than 20 years in current department or agency	31	31	18	8	12	0	0	62	20	62
2019	Less than 3 years in current department or agency	39	36	13	7	5	0	0	75	12	1274
2019	3 to 10 years in current department or agency	27	36	18	10	8	0	0	64	18	1944
2019	11 to 20 years in current department or agency	30	34	15	11	11	0	0	64	21	135
2019	More than 20 years in current department or agency	23	41	23	2	11	0	0	64	13	63
2018	Less than 3 years in current department or agency	38	37	12	8	4	0	0	75	12	1017
2018	3 to 10 years in current department or agency	23	36	17	13	10	0	0	60	23	1538
2018	11 to 20 years in current department or agency	24	35	17	11	13	0	0	60	23	102
2018	More than 20 years in current department or agency	16	31	28	14	10	0	2	47	24	61
2017	Less than 3 years in current department or agency	36	39	14	6	4	1	1	76	10	769
2017	3 to 10 years in current department or agency	21	36	18	13	12	0	0	57	25	2247
2017	11 to 20 years in current department or agency	16	30	19	22	9	2	1	48	32	160
2017	More than 20 years in current department or agency	23	42	19	8	7	1	0	65	15	103

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	30	10	4	2	0	0	83	6	1251
2020	3 to 10 years in current department or agency	51	32	11	4	2	0	0	83	6	2324
2020	11 to 20 years in current department or agency	58	28	9	3	1	1	0	86	5	166
2020	More than 20 years in current department or agency	49	41	5	3	2	0	0	90	5	62
2019	Less than 3 years in current department or agency	49	32	12	4	3	0	0	82	6	1269
2019	3 to 10 years in current department or agency	45	33	13	5	3	0	0	78	8	1923
2019	11 to 20 years in current department or agency	52	33	11	2	2	0	0	85	4	134
2019	More than 20 years in current department or agency	55	31	5	2	7	0	0	87	8	63
2018	Less than 3 years in current department or agency	48	32	13	4	2	0	0	80	6	1007
2018	3 to 10 years in current department or agency	42	37	13	5	4	0	0	78	9	1532
2018	11 to 20 years in current department or agency	41	36	13	5	5	0	0	77	10	102
2018	More than 20 years in current department or agency	42	38	13	3	2	0	2	81	5	61
2017	Less than 3 years in current department or agency	48	36	10	3	3	0	0	84	6	767
2017	3 to 10 years in current department or agency	41	37	13	5	4	0	0	78	9	2238
2017	11 to 20 years in current department or agency	42	34	16	4	2	1	1	77	6	159
2017	More than 20 years in current department or agency	49	34	10	5	3	0	0	83	7	103
2014	Less than 3 years in current department or agency	51	31	11	4	3	0	0	82	7	1617
2014	3 to 10 years in current department or agency	49	32	10	4	4	0	0	81	8	2074
2014	11 to 20 years in current department or agency	55	28	11	2	3	0	0	83	6	303
2014	More than 20 years in current department or agency	56	37	5	1	2	0	1	93	2	128

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	34	11	8	4	0	0	78	11	1258
2020	3 to 10 years in current department or agency	37	37	13	8	5	0	0	74	13	2338
2020	11 to 20 years in current department or agency	39	33	13	6	8	0	0	72	15	167
2020	More than 20 years in current department or agency	23	40	17	14	6	0	0	63	20	61
2019	Less than 3 years in current department or agency	38	37	11	8	5	0	0	75	13	1272
2019	3 to 10 years in current department or agency	29	38	14	11	7	0	0	67	18	1934
2019	11 to 20 years in current department or agency	27	41	11	11	9	0	1	69	20	135
2019	More than 20 years in current department or agency	31	32	17	10	10	0	0	63	19	63
2018	Less than 3 years in current department or agency	35	37	16	8	4	0	0	72	13	1012
2018	3 to 10 years in current department or agency	25	39	15	13	8	0	0	64	21	1536
2018	11 to 20 years in current department or agency	25	34	20	11	9	0	0	60	20	100
2018	More than 20 years in current department or agency	14	41	17	15	12	0	2	56	27	60
2017	Less than 3 years in current department or agency	35	43	11	6	4	1	0	79	11	765
2017	3 to 10 years in current department or agency	26	39	14	13	8	0	0	65	21	2240
2017	11 to 20 years in current department or agency	22	39	19	11	8	1	1	62	19	159
2017	More than 20 years in current department or agency	27	41	14	12	6	0	1	68	17	103
2014	Less than 3 years in current department or agency	21	39	15	13	11	1	0	61	24	1616
2014	3 to 10 years in current department or agency	17	40	15	15	12	0	0	58	27	2074
2014	11 to 20 years in current department or agency	18	34	19	15	13	1	0	52	28	303
2014	More than 20 years in current department or agency	17	35	16	21	9	0	2	53	31	128

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	31	11	6	3	0	0	80	9	1258
2020	3 to 10 years in current department or agency	39	35	14	7	5	0	0	74	12	2344
2020	11 to 20 years in current department or agency	41	31	13	10	5	0	0	72	15	167
2020	More than 20 years in current department or agency	38	27	23	4	8	0	0	64	13	61
2019	Less than 3 years in current department or agency	43	31	13	8	5	0	0	74	12	1272
2019	3 to 10 years in current department or agency	31	37	15	10	7	0	0	68	17	1946
2019	11 to 20 years in current department or agency	36	26	17	11	9	0	0	63	21	134
2019	More than 20 years in current department or agency	38	33	14	3	13	0	0	70	16	63
2018	Less than 3 years in current department or agency	41	33	16	6	4	0	0	74	10	1008
2018	3 to 10 years in current department or agency	27	36	17	10	9	0	0	63	19	1527
2018	11 to 20 years in current department or agency	26	37	17	11	8	0	0	63	20	102
2018	More than 20 years in current department or agency	30	28	18	11	12	0	2	59	23	60
2017	Less than 3 years in current department or agency	42	36	11	7	4	0	0	78	11	767
2017	3 to 10 years in current department or agency	29	35	19	10	7	0	0	64	17	2238
2017	11 to 20 years in current department or agency	24	35	20	9	9	1	1	60	19	160
2017	More than 20 years in current department or agency	30	40	18	6	6	0	0	70	12	103
2014	Less than 3 years in current department or agency	28	36	16	10	10	0	0	64	20	1615
2014	3 to 10 years in current department or agency	23	36	17	12	11	0	0	59	23	2074
2014	11 to 20 years in current department or agency	25	30	21	11	11	0	0	56	23	302
2014	More than 20 years in current department or agency	23	35	21	13	7	0	2	59	20	128

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	37	10	6	3	0	0	81	9	1252
2020	3 to 10 years in current department or agency	36	39	13	8	4	0	0	76	11	2325
2020	11 to 20 years in current department or agency	37	37	13	9	4	0	0	74	12	165
2020	More than 20 years in current department or agency	34	30	18	13	5	0	0	64	18	60
2019	Less than 3 years in current department or agency	37	38	13	7	3	1	0	76	10	1256
2019	3 to 10 years in current department or agency	27	40	16	11	6	0	0	66	17	1918
2019	11 to 20 years in current department or agency	32	38	12	13	5	0	0	70	18	133
2019	More than 20 years in current department or agency	29	41	16	11	2	0	0	70	13	58
2018	Less than 3 years in current department or agency	37	35	13	9	5	0	0	73	14	1012
2018	3 to 10 years in current department or agency	23	35	19	13	10	0	0	59	23	1540
2018	11 to 20 years in current department or agency	25	35	15	14	11	0	0	59	25	102
2018	More than 20 years in current department or agency	17	43	22	11	7	0	2	60	18	60
2017	Less than 3 years in current department or agency	39	38	11	7	5	0	0	77	12	766
2017	3 to 10 years in current department or agency	24	35	18	13	9	0	0	59	23	2243
2017	11 to 20 years in current department or agency	24	31	23	13	7	2	1	56	20	160
2017	More than 20 years in current department or agency	34	41	13	4	7	0	0	75	11	103
2014	Less than 3 years in current department or agency	26	37	15	12	10	0	0	63	22	1612
2014	3 to 10 years in current department or agency	21	35	19	13	12	0	0	56	25	2073
2014	11 to 20 years in current department or agency	22	35	21	12	10	0	0	57	21	303
2014	More than 20 years in current department or agency	20	42	17	12	7	0	2	64	19	128

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	8	5	3	0	0	83	8	1267
2020	3 to 10 years in current department or agency	41	37	12	6	4	0	0	78	10	2344
2020	11 to 20 years in current department or agency	48	30	11	7	4	1	0	78	11	168
2020	More than 20 years in current department or agency	36	44	8	10	1	0	0	80	11	61
2019	Less than 3 years in current department or agency	43	39	9	6	3	0	0	81	9	1278
2019	3 to 10 years in current department or agency	33	39	13	9	6	0	0	72	15	1947
2019	11 to 20 years in current department or agency	38	42	13	4	3	0	0	80	8	135
2019	More than 20 years in current department or agency	42	40	4	8	7	0	0	82	15	61
2018	Less than 3 years in current department or agency	44	37	11	5	3	0	0	80	8	1016
2018	3 to 10 years in current department or agency	28	41	15	10	6	0	0	70	15	1541
2018	11 to 20 years in current department or agency	37	34	10	13	7	0	0	71	19	102
2018	More than 20 years in current department or agency	31	43	15	6	3	0	2	75	10	61
2017	Less than 3 years in current department or agency	43	39	10	4	3	0	0	82	8	764
2017	3 to 10 years in current department or agency	29	38	15	10	7	0	0	68	17	2243
2017	11 to 20 years in current department or agency	25	42	17	10	4	1	1	68	15	160
2017	More than 20 years in current department or agency	44	38	8	4	6	0	0	82	10	103
2014	Less than 3 years in current department or agency	31	39	14	10	6	0	0	70	15	1615
2014	3 to 10 years in current department or agency	27	40	16	10	6	0	0	68	17	2075
2014	11 to 20 years in current department or agency	27	45	14	8	6	1	0	72	14	303
2014	More than 20 years in current department or agency	36	44	12	6	2	0	1	80	8	128

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	16	7	4	0	0	73	11	1261
2020	3 to 10 years in current department or agency	33	33	17	10	6	0	1	67	16	2339
2020	11 to 20 years in current department or agency	39	33	13	7	8	0	1	73	15	167
2020	More than 20 years in current department or agency	36	29	19	9	5	0	2	66	15	62
2019	Less than 3 years in current department or agency	40	34	15	7	4	1	1	75	11	1268
2019	3 to 10 years in current department or agency	28	37	18	9	6	0	1	66	16	1942
2019	11 to 20 years in current department or agency	39	35	11	8	6	0	1	75	14	133
2019	More than 20 years in current department or agency	56	21	8	3	10	0	2	79	13	60
2018	Less than 3 years in current department or agency	42	32	14	7	4	1	0	74	11	1015
2018	3 to 10 years in current department or agency	30	34	19	11	6	0	1	64	17	1548
2018	11 to 20 years in current department or agency	35	37	16	10	1	0	0	72	11	102
2018	More than 20 years in current department or agency	37	21	21	10	8	0	3	60	19	61
2017	Less than 3 years in current department or agency	36	36	15	7	4	0	1	73	11	768
2017	3 to 10 years in current department or agency	32	38	15	7	6	0	1	71	14	2245
2017	11 to 20 years in current department or agency	41	34	14	6	2	1	2	78	8	160
2017	More than 20 years in current department or agency	49	27	14	6	3	0	1	77	9	102
2014	Less than 3 years in current department or agency	35	34	18	7	5	0	1	70	13	1616
2014	3 to 10 years in current department or agency	30	37	18	8	6	0	1	67	14	2074
2014	11 to 20 years in current department or agency	39	33	14	6	5	1	1	74	12	303
2014	More than 20 years in current department or agency	37	40	18	3	1	0	1	77	5	128

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	20	36	23	11	1	1	34	29	1268
2020	3 to 10 years in current department or agency	13	28	36	16	6	0	1	22	42	2349
2020	11 to 20 years in current department or agency	17	26	29	19	7	1	0	26	44	167
2020	More than 20 years in current department or agency	8	41	32	14	3	0	2	17	50	62
2019	Less than 3 years in current department or agency	13	26	35	17	7	1	1	25	40	1277
2019	3 to 10 years in current department or agency	17	31	36	12	3	0	0	16	48	1949
2019	11 to 20 years in current department or agency	15	30	32	14	9	1	0	23	45	135
2019	More than 20 years in current department or agency	16	26	28	20	5	0	6	26	44	62
2018	Less than 3 years in current department or agency	11	25	36	18	9	1	1	27	37	1016
2018	3 to 10 years in current department or agency	18	33	35	11	2	0	1	14	51	1548
2018	11 to 20 years in current department or agency	14	38	38	7	2	1	0	9	52	101
2018	More than 20 years in current department or agency	10	27	39	14	3	0	5	19	40	58
2017	Less than 3 years in current department or agency	10	23	36	17	9	2	3	28	35	766
2017	3 to 10 years in current department or agency	17	32	34	11	4	1	2	15	50	2237
2017	11 to 20 years in current department or agency	13	27	35	16	2	1	5	20	43	158
2017	More than 20 years in current department or agency	14	21	35	21	7	1	1	28	36	101
2014	Less than 3 years in current department or agency	18	32	31	12	5	1	2	17	51	1612
2014	3 to 10 years in current department or agency	20	36	30	9	3	1	2	13	57	2072
2014	11 to 20 years in current department or agency	18	31	33	12	4	1	1	16	51	302
2014	More than 20 years in current department or agency	14	35	31	14	2	1	4	16	51	125

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	14	27	29	19	3	1	50	22	1264
2020	3 to 10 years in current department or agency	12	21	30	25	11	1	1	36	33	2339
2020	11 to 20 years in current department or agency	13	23	26	22	14	1	0	37	37	166
2020	More than 20 years in current department or agency	11	24	33	16	13	0	2	30	36	62
2019	Less than 3 years in current department or agency	12	22	30	19	12	2	2	33	36	1275
2019	3 to 10 years in current department or agency	18	28	31	16	6	1	1	22	46	1942
2019	11 to 20 years in current department or agency	13	24	28	23	10	1	2	33	38	133
2019	More than 20 years in current department or agency	15	32	27	12	7	0	7	20	50	59
2018	Less than 3 years in current department or agency	13	23	28	18	13	3	1	33	38	1012
2018	3 to 10 years in current department or agency	22	30	29	13	4	1	1	17	53	1543
2018	11 to 20 years in current department or agency	17	30	28	20	3	1	0	23	48	102
2018	More than 20 years in current department or agency	17	29	30	16	0	5	3	17	50	58
2017	Less than 3 years in current department or agency	15	21	30	14	11	5	4	28	40	764
2017	3 to 10 years in current department or agency	27	30	27	9	4	1	1	13	59	2236
2017	11 to 20 years in current department or agency	26	24	24	12	7	1	6	21	53	159
2017	More than 20 years in current department or agency	21	28	25	11	12	3	1	23	51	101
2014	Less than 3 years in current department or agency	28	31	24	8	6	3	1	15	61	1613
2014	3 to 10 years in current department or agency	33	30	22	7	4	1	1	12	65	2071
2014	11 to 20 years in current department or agency	31	29	20	10	5	3	2	16	63	303
2014	More than 20 years in current department or agency	25	33	28	8	2	0	4	10	61	127

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	21	34	17	11	2	2	30	35	1267
2020	3 to 10 years in current department or agency	23	28	29	12	5	1	1	18	52	2342
2020	11 to 20 years in current department or agency	21	27	33	12	5	1	1	18	49	167
2020	More than 20 years in current department or agency	29	29	33	3	5	0	2	8	59	62
2019	Less than 3 years in current department or agency	21	29	28	12	7	2	1	20	52	1272
2019	3 to 10 years in current department or agency	30	32	25	9	3	1	1	12	63	1945
2019	11 to 20 years in current department or agency	25	28	24	12	9	1	0	22	54	134
2019	More than 20 years in current department or agency	27	32	24	5	6	0	5	12	63	62
2018	Less than 3 years in current department or agency	23	27	25	14	7	3	2	22	52	1011
2018	3 to 10 years in current department or agency	34	32	22	8	2	1	1	10	68	1545
2018	11 to 20 years in current department or agency	27	28	31	8	5	0	0	13	56	102
2018	More than 20 years in current department or agency	33	28	23	7	0	6	4	8	67	57
2017	Less than 3 years in current department or agency	18	25	27	14	8	4	4	24	47	765
2017	3 to 10 years in current department or agency	34	31	22	7	3	1	2	10	67	2239
2017	11 to 20 years in current department or agency	29	28	23	14	2	2	4	16	60	159
2017	More than 20 years in current department or agency	22	33	22	11	6	3	4	18	59	103
2014	Less than 3 years in current department or agency	33	28	23	9	4	2	2	13	63	1608
2014	3 to 10 years in current department or agency	37	29	22	7	2	1	2	10	68	2073
2014	11 to 20 years in current department or agency	33	28	22	7	4	2	3	12	65	303
2014	More than 20 years in current department or agency	30	31	24	7	2	2	3	9	65	126

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	14	29	27	19	1	2	47	23	1265
2020	3 to 10 years in current department or agency	12	19	36	23	9	0	1	32	32	2335
2020	11 to 20 years in current department or agency	10	16	36	27	9	1	1	36	27	165
2020	More than 20 years in current department or agency	17	22	30	23	8	0	0	31	39	61
2019	Less than 3 years in current department or agency	10	17	30	27	13	1	2	41	28	1270
2019	3 to 10 years in current department or agency	15	23	35	21	6	0	1	27	38	1941
2019	11 to 20 years in current department or agency	10	22	29	24	12	2	1	37	33	135
2019	More than 20 years in current department or agency	12	14	39	25	3	0	7	31	27	60
2018	Less than 3 years in current department or agency	9	15	30	28	15	3	2	45	24	1012
2018	3 to 10 years in current department or agency	17	24	35	18	4	0	1	23	42	1538
2018	11 to 20 years in current department or agency	7	23	31	29	8	1	1	38	31	102
2018	More than 20 years in current department or agency	7	25	42	19	2	3	2	22	34	58
2017	Less than 3 years in current department or agency	9	15	32	23	15	3	4	40	26	763
2017	3 to 10 years in current department or agency	18	23	33	18	5	1	2	24	42	2231
2017	11 to 20 years in current department or agency	9	20	34	25	7	1	5	33	31	157
2017	More than 20 years in current department or agency	9	18	35	24	11	2	1	36	28	101
2014	Less than 3 years in current department or agency	16	20	31	22	9	1	2	32	36	1610
2014	3 to 10 years in current department or agency	19	21	32	19	6	1	2	26	41	2062
2014	11 to 20 years in current department or agency	14	20	32	18	10	2	5	30	37	302
2014	More than 20 years in current department or agency	10	21	35	21	6	2	5	28	33	126

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	16	25	25	20	2	3	47	27	1268
2020	3 to 10 years in current department or agency	17	23	30	20	8	0	1	29	41	2341
2020	11 to 20 years in current department or agency	18	26	27	18	7	3	1	26	46	166
2020	More than 20 years in current department or agency	22	21	30	20	6	0	2	27	43	61
2019	Less than 3 years in current department or agency	14	18	28	23	12	2	3	37	33	1274
2019	3 to 10 years in current department or agency	22	27	30	15	5	0	1	20	49	1947
2019	11 to 20 years in current department or agency	21	27	26	17	9	0	0	26	48	134
2019	More than 20 years in current department or agency	13	33	26	15	6	0	8	23	49	63
2018	Less than 3 years in current department or agency	13	23	23	22	13	3	3	37	39	1017
2018	3 to 10 years in current department or agency	24	27	30	13	3	1	1	17	53	1545
2018	11 to 20 years in current department or agency	27	29	29	11	2	0	1	14	57	102
2018	More than 20 years in current department or agency	27	33	24	10	2	2	3	12	62	58
2017	Less than 3 years in current department or agency	14	20	25	16	15	4	4	34	38	760
2017	3 to 10 years in current department or agency	24	28	27	12	4	1	3	17	55	2233
2017	11 to 20 years in current department or agency	20	29	25	16	5	1	4	23	51	158
2017	More than 20 years in current department or agency	14	32	30	11	9	1	3	21	47	101
2014	Less than 3 years in current department or agency	25	25	25	13	7	2	3	21	52	1613
2014	3 to 10 years in current department or agency	33	28	22	10	4	1	2	15	63	2066
2014	11 to 20 years in current department or agency	31	26	24	10	6	1	3	17	59	303
2014	More than 20 years in current department or agency	19	30	32	10	2	0	6	13	53	127

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	12	24	27	21	6	3	52	22	1261
2020	3 to 10 years in current department or agency	10	16	28	29	15	1	2	45	27	2332
2020	11 to 20 years in current department or agency	7	17	30	27	15	2	2	44	25	166
2020	More than 20 years in current department or agency	9	18	20	24	22	3	5	49	29	62
2019	Less than 3 years in current department or agency	12	19	27	21	14	4	3	38	34	1273
2019	3 to 10 years in current department or agency	15	23	30	20	10	1	1	31	38	1939
2019	11 to 20 years in current department or agency	10	14	25	31	20	0	0	51	24	133
2019	More than 20 years in current department or agency	8	19	26	31	8	2	6	42	29	62
2018	Less than 3 years in current department or agency	15	19	23	20	14	5	4	37	37	1008
2018	3 to 10 years in current department or agency	16	23	30	19	8	2	2	28	41	1540
2018	11 to 20 years in current department or agency	13	23	22	32	6	2	1	40	38	102
2018	More than 20 years in current department or agency	8	19	38	19	3	7	7	26	31	58
2017	Less than 3 years in current department or agency	16	22	23	14	13	7	6	30	43	760
2017	3 to 10 years in current department or agency	17	23	26	20	8	2	4	30	42	2234
2017	11 to 20 years in current department or agency	13	20	24	22	13	1	7	38	36	157
2017	More than 20 years in current department or agency	12	17	24	27	9	5	6	40	33	102
2014	Less than 3 years in current department or agency	16	18	25	21	12	3	5	36	36	1608
2014	3 to 10 years in current department or agency	16	20	25	21	11	3	5	34	39	2066
2014	11 to 20 years in current department or agency	13	16	23	22	15	5	6	41	33	303
2014	More than 20 years in current department or agency	10	18	27	23	12	2	7	39	31	126

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	21	29	20	12	3	1	34	35	1268
2020	3 to 10 years in current department or agency	24	25	31	13	5	1	1	18	50	2342
2020	11 to 20 years in current department or agency	22	28	29	11	7	1	1	19	52	167
2020	More than 20 years in current department or agency	23	22	32	17	5	0	2	22	46	61
2019	Less than 3 years in current department or agency	20	25	29	13	9	2	1	22	47	1276
2019	3 to 10 years in current department or agency	29	30	27	9	3	1	1	13	60	1944
2019	11 to 20 years in current department or agency	19	28	26	15	9	2	0	25	48	135
2019	More than 20 years in current department or agency	18	34	34	6	5	0	3	11	54	62
2018	Less than 3 years in current department or agency	20	22	29	16	8	3	2	25	44	1017
2018	3 to 10 years in current department or agency	33	30	26	7	2	1	1	10	64	1548
2018	11 to 20 years in current department or agency	20	31	35	10	2	0	1	12	52	102
2018	More than 20 years in current department or agency	24	24	28	17	0	5	2	18	52	58
2017	Less than 3 years in current department or agency	18	21	31	14	9	4	4	25	41	764
2017	3 to 10 years in current department or agency	31	28	27	8	3	1	2	12	60	2235
2017	11 to 20 years in current department or agency	27	25	22	11	5	4	5	18	58	159
2017	More than 20 years in current department or agency	19	31	27	12	6	4	1	19	53	101
2014	Less than 3 years in current department or agency	23	26	31	11	5	2	2	17	51	1614
2014	3 to 10 years in current department or agency	28	29	27	10	3	1	1	14	59	2073
2014	11 to 20 years in current department or agency	27	25	23	14	5	4	3	20	55	303
2014	More than 20 years in current department or agency	20	27	32	14	3	2	2	18	49	127

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	7	27	35	25	1	1	62	11	1264
2020	3 to 10 years in current department or agency	3	8	30	39	19	0	1	59	11	2346
2020	11 to 20 years in current department or agency	2	9	29	41	17	1	1	59	11	167
2020	More than 20 years in current department or agency	0	8	19	45	28	0	0	73	8	62
2019	Less than 3 years in current department or agency	6	12	33	28	19	1	2	48	19	1276
2019	3 to 10 years in current department or agency	5	14	35	30	14	0	1	44	20	1948
2019	11 to 20 years in current department or agency	5	14	28	32	20	1	0	52	20	134
2019	More than 20 years in current department or agency	5	11	33	25	14	2	10	45	18	62

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	27	14	6	5	7	6	72	12	1264
2020	3 to 10 years in current department or agency	31	32	18	6	4	5	5	70	11	2344
2020	11 to 20 years in current department or agency	31	31	19	9	4	4	3	66	14	167
2020	More than 20 years in current department or agency	26	31	18	9	5	3	8	64	15	62
2019	Less than 3 years in current department or agency	38	27	15	6	4	6	5	73	11	1278
2019	3 to 10 years in current department or agency	34	30	17	6	5	5	3	69	12	1939
2019	11 to 20 years in current department or agency	30	30	18	9	6	3	3	65	16	135
2019	More than 20 years in current department or agency	40	31	15	5	2	3	5	77	7	62
2018	Less than 3 years in current department or agency	32	30	15	7	4	7	4	70	13	1019
2018	3 to 10 years in current department or agency	23	32	21	8	6	6	4	61	15	1542
2018	11 to 20 years in current department or agency	23	32	26	6	8	5	1	58	15	100
2018	More than 20 years in current department or agency	19	26	28	8	3	9	7	53	14	61
2017	Less than 3 years in current department or agency	34	29	13	5	5	7	6	73	12	769
2017	3 to 10 years in current department or agency	28	30	18	7	6	5	6	65	15	2245
2017	11 to 20 years in current department or agency	23	30	21	9	8	4	5	58	19	160
2017	More than 20 years in current department or agency	27	34	20	4	10	2	3	64	15	103
2014	Less than 3 years in current department or agency	35	30	13	8	5	5	4	71	14	1616
2014	3 to 10 years in current department or agency	33	30	16	6	6	4	5	69	13	2075
2014	11 to 20 years in current department or agency	34	25	17	9	7	5	3	64	18	303
2014	More than 20 years in current department or agency	27	31	18	13	5	2	4	62	19	128

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	22	8	4	4	1	0	83	8	1264
2020	3 to 10 years in current department or agency	54	27	8	6	4	1	0	82	10	2340
2020	11 to 20 years in current department or agency	44	34	10	6	5	1	0	79	11	166
2020	More than 20 years in current department or agency	49	20	10	8	6	0	7	75	15	61
2019	Less than 3 years in current department or agency	55	26	8	5	5	1	0	82	10	1278
2019	3 to 10 years in current department or agency	50	28	9	7	5	1	0	78	12	1939
2019	11 to 20 years in current department or agency	51	26	8	7	8	0	1	77	15	134
2019	More than 20 years in current department or agency	59	21	5	5	3	3	3	86	9	63
2018	Less than 3 years in current department or agency	53	29	7	6	4	1	0	82	10	1014
2018	3 to 10 years in current department or agency	43	31	11	8	5	1	0	76	13	1542
2018	11 to 20 years in current department or agency	35	34	15	8	7	1	1	70	15	100
2018	More than 20 years in current department or agency	39	32	18	3	3	3	2	75	7	61
2017	Less than 3 years in current department or agency	52	29	8	5	4	1	1	82	9	769
2017	3 to 10 years in current department or agency	44	30	12	6	6	2	1	76	12	2243
2017	11 to 20 years in current department or agency	39	36	11	10	3	0	1	76	14	160
2017	More than 20 years in current department or agency	40	32	13	5	9	2	0	74	13	102
2014	Less than 3 years in current department or agency	45	30	10	8	6	1	0	76	14	1616
2014	3 to 10 years in current department or agency	47	29	10	7	6	1	0	77	13	2076
2014	11 to 20 years in current department or agency	43	25	11	11	6	4	0	70	18	303
2014	More than 20 years in current department or agency	41	31	13	7	5	0	2	74	13	128

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	23	6	4	2	0	0	88	6	1258
2020	3 to 10 years in current department or agency	58	30	6	4	2	0	0	89	6	2329
2020	11 to 20 years in current department or agency	50	38	7	4	1	1	0	88	5	167
2020	More than 20 years in current department or agency	54	29	13	0	1	2	2	85	1	62
2019	Less than 3 years in current department or agency	58	28	6	5	2	0	0	87	7	1275
2019	3 to 10 years in current department or agency	54	31	7	5	2	0	0	86	7	1936
2019	11 to 20 years in current department or agency	58	28	4	7	2	0	1	87	9	134
2019	More than 20 years in current department or agency	57	29	8	0	0	2	3	91	0	62
2018	Less than 3 years in current department or agency	57	30	6	4	2	0	0	88	6	1015
2018	3 to 10 years in current department or agency	48	36	7	5	2	0	0	85	8	1540
2018	11 to 20 years in current department or agency	40	43	4	10	2	1	0	84	12	100
2018	More than 20 years in current department or agency	48	33	14	3	0	2	0	83	3	61
2017	Less than 3 years in current department or agency	54	31	6	5	2	1	0	86	7	768
2017	3 to 10 years in current department or agency	44	39	9	5	2	1	0	84	7	2236
2017	11 to 20 years in current department or agency	37	40	13	7	2	0	1	78	9	158
2017	More than 20 years in current department or agency	41	35	8	9	4	2	1	78	13	103
2014	Less than 3 years in current department or agency	45	39	8	5	3	0	0	85	7	1617
2014	3 to 10 years in current department or agency	42	41	9	5	2	1	0	84	7	2076
2014	11 to 20 years in current department or agency	40	35	12	9	1	1	0	77	10	303
2014	More than 20 years in current department or agency	30	46	13	6	3	1	2	78	9	127

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	28	9	3	2	2	0	86	5	1256
2020	3 to 10 years in current department or agency	49	34	10	3	2	1	0	84	6	2319
2020	11 to 20 years in current department or agency	44	36	12	4	1	2	1	82	6	167
2020	More than 20 years in current department or agency	38	38	5	13	6	0	0	76	19	61
2019	Less than 3 years in current department or agency	54	31	8	4	2	1	0	86	6	1278
2019	3 to 10 years in current department or agency	45	36	11	4	3	1	0	82	7	1942
2019	11 to 20 years in current department or agency	45	34	13	4	3	1	1	80	7	134
2019	More than 20 years in current department or agency	48	29	15	2	2	2	3	81	4	63
2018	Less than 3 years in current department or agency	51	33	9	3	2	1	0	86	6	1018
2018	3 to 10 years in current department or agency	38	42	12	4	3	1	0	82	7	1544
2018	11 to 20 years in current department or agency	38	34	20	3	5	1	0	72	8	100
2018	More than 20 years in current department or agency	27	48	19	3	2	2	0	76	5	61

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	19	9	4	3	7	3	82	8	1265
2020	3 to 10 years in current department or agency	54	21	10	2	3	6	4	83	6	2343
2020	11 to 20 years in current department or agency	47	24	12	4	2	7	4	79	7	167
2020	More than 20 years in current department or agency	36	26	15	6	5	5	7	71	12	61

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	22	11	3	2	1	2	84	5	1267
2020	3 to 10 years in current department or agency	56	26	12	3	2	1	1	83	5	2344
2020	11 to 20 years in current department or agency	52	24	14	4	2	2	2	79	7	168
2020	More than 20 years in current department or agency	39	28	18	12	1	0	2	68	14	62
2019	Less than 3 years in current department or agency	57	23	12	3	2	1	3	83	5	1277
2019	3 to 10 years in current department or agency	53	27	13	3	3	1	1	81	6	1942
2019	11 to 20 years in current department or agency	46	26	18	5	2	1	2	74	7	135
2019	More than 20 years in current department or agency	42	30	16	4	3	0	5	76	7	63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	27	9	6	4	0	1	82	9	1265
2020	3 to 10 years in current department or agency	48	30	11	6	4	0	0	79	10	2335
2020	11 to 20 years in current department or agency	44	33	12	7	3	1	1	78	10	168
2020	More than 20 years in current department or agency	47	21	15	13	4	0	0	68	17	62
2019	Less than 3 years in current department or agency	49	30	10	6	4	1	1	80	10	1274
2019	3 to 10 years in current department or agency	44	29	13	8	5	0	0	73	13	1947
2019	11 to 20 years in current department or agency	37	40	14	2	7	0	0	77	9	135
2019	More than 20 years in current department or agency	44	29	15	5	5	0	3	75	10	63
2018	Less than 3 years in current department or agency	45	30	14	6	5	1	1	76	10	1016
2018	3 to 10 years in current department or agency	37	35	13	8	6	0	0	72	15	1539
2018	11 to 20 years in current department or agency	32	33	21	9	5	0	0	65	14	101
2018	More than 20 years in current department or agency	31	28	24	5	9	2	2	61	15	60
2017	Less than 3 years in current department or agency	45	30	10	5	5	2	1	78	11	767
2017	3 to 10 years in current department or agency	37	33	14	9	6	0	0	71	15	2244
2017	11 to 20 years in current department or agency	31	35	14	12	4	2	1	68	17	160
2017	More than 20 years in current department or agency	26	44	13	5	8	1	2	72	14	103
2014	Less than 3 years in current department or agency	38	35	13	8	5	1	1	73	13	1617
2014	3 to 10 years in current department or agency	34	34	15	9	7	1	0	68	16	2076
2014	11 to 20 years in current department or agency	34	33	14	11	7	1	0	68	18	303
2014	More than 20 years in current department or agency	32	31	23	6	5	0	2	65	11	128

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	20	11	4	3	1	1	82	7	1263
2020	3 to 10 years in current department or agency	53	23	13	4	4	1	1	79	8	2339
2020	11 to 20 years in current department or agency	48	24	14	5	3	1	4	76	9	167
2020	More than 20 years in current department or agency	50	23	15	3	8	2	0	74	11	61

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	28	8	4	3	0	1	85	7	1263
2020	3 to 10 years in current department or agency	50	31	10	6	3	0	0	81	9	2344
2020	11 to 20 years in current department or agency	45	31	13	7	3	1	0	78	10	168
2020	More than 20 years in current department or agency	44	26	10	10	9	2	0	71	19	62
2019	Less than 3 years in current department or agency	54	27	9	6	4	1	0	82	9	1275
2019	3 to 10 years in current department or agency	47	30	11	7	5	0	0	77	12	1936
2019	11 to 20 years in current department or agency	39	35	10	8	7	0	0	75	15	135
2019	More than 20 years in current department or agency	44	34	10	6	3	0	3	80	10	63
2018	Less than 3 years in current department or agency	49	30	10	6	4	1	0	79	10	1012
2018	3 to 10 years in current department or agency	41	32	11	9	6	0	0	74	15	1538
2018	11 to 20 years in current department or agency	33	34	19	11	3	0	0	67	14	101
2018	More than 20 years in current department or agency	36	34	15	8	5	3	0	72	13	61
2017	Less than 3 years in current department or agency	52	28	9	4	5	1	1	82	9	769
2017	3 to 10 years in current department or agency	40	34	12	8	6	0	1	74	14	2247
2017	11 to 20 years in current department or agency	37	33	13	12	4	1	1	71	17	160
2017	More than 20 years in current department or agency	33	43	10	6	7	0	2	77	13	103
2014	Less than 3 years in current department or agency	41	34	11	7	5	1	0	76	13	1616
2014	3 to 10 years in current department or agency	36	35	12	8	7	1	0	72	15	2075
2014	11 to 20 years in current department or agency	36	32	10	16	5	1	0	69	21	303
2014	More than 20 years in current department or agency	31	35	13	9	9	1	2	68	18	128

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	1267
2020	3 to 10 years in current department or agency	28	72	2346
2020	11 to 20 years in current department or agency	26	74	168
2020	More than 20 years in current department or agency	31	69	62

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	14	7	2	2	5	9	88	4	1270
2020	3 to 10 years in current department or agency	58	16	8	1	1	4	10	87	3	2345
2020	11 to 20 years in current department or agency	57	17	10	1	1	6	9	86	1	168
2020	More than 20 years in current department or agency	56	13	13	3	0	7	8	81	4	61

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	21	6	4	3	0	0	87	7	1268
2020	3 to 10 years in current department or agency	61	22	8	4	3	0	0	84	8	2347
2020	11 to 20 years in current department or agency	62	21	10	4	2	1	0	84	6	168
2020	More than 20 years in current department or agency	58	16	8	5	10	1	2	77	15	61
2019	Less than 3 years in current department or agency	61	23	8	4	2	0	0	85	7	1278
2019	3 to 10 years in current department or agency	55	26	9	6	5	0	0	81	11	1947
2019	11 to 20 years in current department or agency	52	32	8	2	6	0	0	84	8	135
2019	More than 20 years in current department or agency	55	24	16	2	3	0	0	79	4	63
2018	Less than 3 years in current department or agency	54	25	11	6	4	1	0	80	10	1018
2018	3 to 10 years in current department or agency	47	27	12	7	6	0	0	74	13	1539
2018	11 to 20 years in current department or agency	44	25	21	6	5	0	0	68	11	101
2018	More than 20 years in current department or agency	46	28	15	6	3	0	2	75	9	60
2017	Less than 3 years in current department or agency	60	24	7	4	4	0	0	85	8	768
2017	3 to 10 years in current department or agency	50	27	12	6	4	0	0	78	10	2245
2017	11 to 20 years in current department or agency	45	24	16	10	3	1	1	70	14	159
2017	More than 20 years in current department or agency	42	33	11	8	4	0	3	77	12	102
2014	Less than 3 years in current department or agency	50	27	10	7	5	1	0	78	12	1617
2014	3 to 10 years in current department or agency	46	30	11	7	6	0	0	76	13	2075
2014	11 to 20 years in current department or agency	42	28	12	8	8	1	0	71	16	302
2014	More than 20 years in current department or agency	44	29	14	6	6	0	1	74	12	127

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	28	9	4	3	9	1	83	7	1269
2020	3 to 10 years in current department or agency	33	29	16	6	4	11	0	70	12	2346
2020	11 to 20 years in current department or agency	33	28	20	6	3	10	0	68	10	168
2020	More than 20 years in current department or agency	36	24	14	8	8	10	0	67	17	62
2019	Less than 3 years in current department or agency	38	30	14	6	4	9	0	74	11	1272
2019	3 to 10 years in current department or agency	23	33	22	9	5	8	0	60	16	1936
2019	11 to 20 years in current department or agency	28	23	21	11	8	8	0	56	21	135
2019	More than 20 years in current department or agency	22	36	19	7	6	10	0	65	14	62
2018	Less than 3 years in current department or agency	34	29	18	6	4	10	0	70	11	1018
2018	3 to 10 years in current department or agency	22	27	23	10	8	10	0	54	20	1548
2018	11 to 20 years in current department or agency	18	31	22	8	6	15	0	58	17	102
2018	More than 20 years in current department or agency	8	35	30	2	5	20	0	54	9	61
2017	Less than 3 years in current department or agency	35	28	13	6	4	13	0	73	11	769
2017	3 to 10 years in current department or agency	17	28	22	11	8	14	0	52	22	2247
2017	11 to 20 years in current department or agency	17	20	31	10	7	13	1	43	20	160
2017	More than 20 years in current department or agency	18	25	29	8	9	11	1	48	19	103
2014	Less than 3 years in current department or agency	22	31	20	8	7	12	0	60	17	1616
2014	3 to 10 years in current department or agency	18	30	22	9	8	13	0	55	19	2076
2014	11 to 20 years in current department or agency	15	24	27	12	9	13	0	45	24	303
2014	More than 20 years in current department or agency	18	33	21	9	7	12	0	58	19	128

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	31	12	6	4	3	0	77	10	1267
2020	3 to 10 years in current department or agency	28	33	18	10	7	3	0	63	18	2337
2020	11 to 20 years in current department or agency	25	35	17	13	6	3	0	62	20	168
2020	More than 20 years in current department or agency	35	20	21	5	15	3	0	58	20	60
2019	Less than 3 years in current department or agency	31	33	17	10	5	4	0	67	15	1273
2019	3 to 10 years in current department or agency	19	29	23	16	10	3	0	49	27	1933
2019	11 to 20 years in current department or agency	26	26	19	16	10	3	0	53	27	135
2019	More than 20 years in current department or agency	15	40	18	16	10	2	0	56	26	61
2018	Less than 3 years in current department or agency	31	28	19	10	7	4	0	62	18	1015
2018	3 to 10 years in current department or agency	15	26	22	18	15	2	0	43	34	1543
2018	11 to 20 years in current department or agency	14	27	25	15	13	6	0	44	30	102
2018	More than 20 years in current department or agency	5	33	30	14	12	7	0	41	27	61
2017	Less than 3 years in current department or agency	32	31	18	9	5	4	1	66	14	769
2017	3 to 10 years in current department or agency	13	24	22	21	18	3	0	38	40	2247
2017	11 to 20 years in current department or agency	13	18	29	19	17	2	1	32	37	160
2017	More than 20 years in current department or agency	14	26	24	13	18	6	0	42	33	103
2014	Less than 3 years in current department or agency	16	26	22	18	13	4	0	45	32	1617
2014	3 to 10 years in current department or agency	11	23	22	21	18	4	0	36	41	2075
2014	11 to 20 years in current department or agency	12	23	24	17	21	3	0	35	39	303
2014	More than 20 years in current department or agency	9	32	26	16	12	5	1	43	29	128

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	33	15	8	4	7	0	71	13	1261
2020	3 to 10 years in current department or agency	20	32	23	13	8	5	0	54	22	2345
2020	11 to 20 years in current department or agency	22	32	19	13	8	6	0	57	23	167
2020	More than 20 years in current department or agency	18	28	22	10	13	10	0	51	25	62
2019	Less than 3 years in current department or agency	23	30	22	13	6	6	0	57	20	1268
2019	3 to 10 years in current department or agency	12	27	26	18	13	4	0	41	32	1932
2019	11 to 20 years in current department or agency	22	21	21	20	11	6	0	45	32	135
2019	More than 20 years in current department or agency	13	37	23	10	8	10	0	55	20	62
2018	Less than 3 years in current department or agency	21	28	23	13	9	7	0	52	23	1014
2018	3 to 10 years in current department or agency	9	22	25	20	18	5	0	33	41	1545
2018	11 to 20 years in current department or agency	11	22	29	16	12	10	0	37	31	102
2018	More than 20 years in current department or agency	3	21	32	15	13	15	0	29	33	61
2017	Less than 3 years in current department or agency	23	29	20	11	6	10	0	58	19	766
2017	3 to 10 years in current department or agency	8	21	23	21	21	6	0	30	45	2244
2017	11 to 20 years in current department or agency	11	16	30	21	19	4	1	27	42	158
2017	More than 20 years in current department or agency	8	26	23	14	19	10	0	37	37	102
2014	Less than 3 years in current department or agency	11	22	22	21	17	7	0	36	41	1616
2014	3 to 10 years in current department or agency	7	18	23	24	22	6	0	27	49	2075
2014	11 to 20 years in current department or agency	9	14	28	20	21	7	0	25	44	300
2014	More than 20 years in current department or agency	5	30	28	15	13	8	1	38	31	128

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	34	13	10	6	3	0	70	17	1267
2020	3 to 10 years in current department or agency	20	35	20	14	8	2	0	57	23	2344
2020	11 to 20 years in current department or agency	23	30	22	13	10	2	0	54	23	167
2020	More than 20 years in current department or agency	22	28	16	17	14	3	0	51	32	62
2019	Less than 3 years in current department or agency	23	31	20	14	9	3	0	56	23	1270
2019	3 to 10 years in current department or agency	13	29	22	21	13	2	0	43	35	1934
2019	11 to 20 years in current department or agency	21	26	19	18	14	2	0	48	32	135
2019	More than 20 years in current department or agency	18	37	19	14	10	3	0	56	24	62
2018	Less than 3 years in current department or agency	21	29	20	15	10	4	0	53	26	1016
2018	3 to 10 years in current department or agency	10	25	22	21	19	2	0	37	41	1547
2018	11 to 20 years in current department or agency	11	24	30	19	12	3	0	37	32	102
2018	More than 20 years in current department or agency	5	38	17	17	13	10	0	48	34	60
2017	Less than 3 years in current department or agency	22	30	19	13	10	6	0	56	24	768
2017	3 to 10 years in current department or agency	10	25	19	22	20	4	0	37	44	2246
2017	11 to 20 years in current department or agency	12	21	27	19	17	3	1	34	37	159
2017	More than 20 years in current department or agency	10	29	22	16	17	5	0	41	35	103
2014	Less than 3 years in current department or agency	11	26	19	21	18	4	0	39	41	1615
2014	3 to 10 years in current department or agency	8	22	19	24	24	3	0	31	49	2074
2014	11 to 20 years in current department or agency	9	19	23	21	23	5	0	30	47	303
2014	More than 20 years in current department or agency	8	25	20	23	20	3	1	35	45	128

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	25	11	4	1	4	1	83	5	1265
2020	3 to 10 years in current department or agency	46	27	14	5	2	4	1	78	7	2344
2020	11 to 20 years in current department or agency	45	27	10	4	1	11	2	83	6	168
2020	More than 20 years in current department or agency	40	28	13	8	2	8	2	75	11	62
2019	Less than 3 years in current department or agency	51	24	12	6	2	5	0	80	8	1279
2019	3 to 10 years in current department or agency	47	29	13	4	2	5	1	80	6	1946
2019	11 to 20 years in current department or agency	51	24	10	4	4	7	1	81	8	135
2019	More than 20 years in current department or agency	58	19	5	8	0	10	0	86	8	62

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	41	12	4	3	1	0	81	7	1265
2020	3 to 10 years in current department or agency	28	42	18	7	3	1	0	71	11	2348
2020	11 to 20 years in current department or agency	22	43	20	8	4	3	0	67	13	167
2020	More than 20 years in current department or agency	28	34	22	7	7	3	0	64	14	62
2019	Less than 3 years in current department or agency	32	41	16	7	3	1	0	74	10	1277
2019	3 to 10 years in current department or agency	23	43	20	10	4	1	0	66	15	1947
2019	11 to 20 years in current department or agency	25	38	18	12	5	2	0	65	17	135
2019	More than 20 years in current department or agency	25	44	21	5	4	0	0	69	10	63
2018	Less than 3 years in current department or agency	25	42	20	8	4	2	0	68	12	1015
2018	3 to 10 years in current department or agency	15	37	24	15	8	1	0	53	23	1548
2018	11 to 20 years in current department or agency	11	37	26	17	7	1	0	49	25	101
2018	More than 20 years in current department or agency	14	38	27	3	8	9	0	58	13	60
2017	Less than 3 years in current department or agency	29	38	18	9	5	2	0	68	14	769
2017	3 to 10 years in current department or agency	14	36	23	15	11	1	0	51	26	2245
2017	11 to 20 years in current department or agency	14	31	24	20	11	0	1	45	31	160
2017	More than 20 years in current department or agency	12	42	21	14	7	4	0	57	22	102
2014	Less than 3 years in current department or agency	22	39	19	11	8	1	0	61	20	1617
2014	3 to 10 years in current department or agency	17	36	21	14	11	2	0	54	25	2075
2014	11 to 20 years in current department or agency	13	34	23	17	10	2	0	48	28	303
2014	More than 20 years in current department or agency	17	42	19	11	7	3	0	61	19	128

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	37	18	11	4	3	66	15	1262
2020	3 to 10 years in current department or agency	15	37	24	15	8	1	52	24	2334
2020	11 to 20 years in current department or agency	16	37	25	11	9	3	54	20	168
2020	More than 20 years in current department or agency	14	28	32	11	13	2	43	25	61
2019	Less than 3 years in current department or agency	17	34	22	16	8	3	52	25	1265
2019	3 to 10 years in current department or agency	10	27	26	25	12	1	37	37	1938
2019	11 to 20 years in current department or agency	16	25	27	21	10	1	41	32	134
2019	More than 20 years in current department or agency	12	34	20	22	9	2	48	31	63

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	33	10	6	4	4	2	78	11	1265
2020	3 to 10 years in current department or agency	35	37	13	7	3	2	2	75	10	2344
2020	11 to 20 years in current department or agency	31	39	15	5	7	4	0	72	13	167
2020	More than 20 years in current department or agency	26	38	12	18	3	0	3	66	22	62
2019	Less than 3 years in current department or agency	36	34	13	8	5	4	1	73	13	1276
2019	3 to 10 years in current department or agency	28	37	19	8	4	3	1	68	13	1941
2019	11 to 20 years in current department or agency	34	32	13	12	7	2	0	67	20	134
2019	More than 20 years in current department or agency	24	42	16	8	4	7	0	71	13	63
2018	Less than 3 years in current department or agency	35	34	14	8	4	5	1	73	12	1019
2018	3 to 10 years in current department or agency	27	38	17	9	5	3	1	67	15	1543
2018	11 to 20 years in current department or agency	22	43	14	11	5	4	0	68	17	101
2018	More than 20 years in current department or agency	14	43	18	14	3	8	0	62	18	61
2017	Less than 3 years in current department or agency	37	30	12	8	6	5	1	72	15	768
2017	3 to 10 years in current department or agency	28	37	15	9	6	4	1	68	16	2243
2017	11 to 20 years in current department or agency	25	41	13	11	6	4	1	68	18	159
2017	More than 20 years in current department or agency	27	32	18	10	5	7	1	64	17	103
2014	Less than 3 years in current department or agency	26	36	13	12	7	4	1	66	20	1615
2014	3 to 10 years in current department or agency	26	35	15	11	7	5	1	65	19	2071
2014	11 to 20 years in current department or agency	24	33	16	11	7	6	3	63	19	303
2014	More than 20 years in current department or agency	26	39	15	9	5	6	2	70	14	128

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	33	12	5	2	2	0	81	7	1263
2020	3 to 10 years in current department or agency	36	39	17	3	3	2	1	76	6	2337
2020	11 to 20 years in current department or agency	33	36	22	4	4	1	1	69	8	166
2020	More than 20 years in current department or agency	31	30	30	6	2	2	0	62	8	62
2019	Less than 3 years in current department or agency	35	37	18	6	3	2	0	73	8	1270
2019	3 to 10 years in current department or agency	28	36	24	6	3	2	0	66	9	1944
2019	11 to 20 years in current department or agency	34	28	24	9	5	1	0	62	14	134
2019	More than 20 years in current department or agency	29	40	15	9	5	3	0	71	14	62
2018	Less than 3 years in current department or agency	35	38	19	5	2	2	0	74	7	1010
2018	3 to 10 years in current department or agency	27	36	22	7	5	2	0	65	12	1543
2018	11 to 20 years in current department or agency	19	40	29	8	3	1	0	59	11	100
2018	More than 20 years in current department or agency	27	28	28	10	0	7	0	59	11	61

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	24	18	8	6	11	3	63	16	1262
2020	3 to 10 years in current department or agency	23	25	19	10	9	11	3	56	22	2335
2020	11 to 20 years in current department or agency	25	22	22	10	9	10	2	53	22	168
2020	More than 20 years in current department or agency	20	26	24	13	13	5	0	48	27	62
2019	Less than 3 years in current department or agency	24	24	22	9	8	11	2	54	20	1273
2019	3 to 10 years in current department or agency	17	25	22	12	12	10	2	47	27	1943
2019	11 to 20 years in current department or agency	23	25	24	7	15	6	0	51	23	133
2019	More than 20 years in current department or agency	17	22	17	11	19	10	3	45	35	63
2018	Less than 3 years in current department or agency	22	24	21	8	8	13	4	56	20	1017
2018	3 to 10 years in current department or agency	14	23	23	15	13	11	2	42	32	1542
2018	11 to 20 years in current department or agency	15	24	22	12	12	15	0	46	28	101
2018	More than 20 years in current department or agency	7	19	25	17	15	15	3	31	39	61
2017	Less than 3 years in current department or agency	23	20	18	8	11	16	4	54	24	768
2017	3 to 10 years in current department or agency	15	22	21	14	14	12	2	43	32	2241
2017	11 to 20 years in current department or agency	13	27	22	13	14	9	2	45	30	160
2017	More than 20 years in current department or agency	16	31	21	10	11	10	1	53	23	102
2014	Less than 3 years in current department or agency	13	21	20	14	14	13	4	41	34	1616
2014	3 to 10 years in current department or agency	12	23	21	14	16	13	2	41	35	2074
2014	11 to 20 years in current department or agency	10	21	22	14	16	15	2	38	35	303
2014	More than 20 years in current department or agency	11	21	20	19	16	9	4	37	40	128

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	14	6	4	4	0	75	10	1263
2020	3 to 10 years in current department or agency	27	35	18	10	8	2	0	64	18	2335
2020	11 to 20 years in current department or agency	23	38	17	9	11	1	1	62	20	168
2020	More than 20 years in current department or agency	30	33	21	3	11	2	0	64	15	61
2019	Less than 3 years in current department or agency	32	35	16	9	6	2	0	69	15	1270
2019	3 to 10 years in current department or agency	19	32	23	14	11	1	0	52	25	1943
2019	11 to 20 years in current department or agency	20	29	20	14	16	0	1	50	30	135
2019	More than 20 years in current department or agency	22	38	14	7	15	3	0	62	23	63
2018	Less than 3 years in current department or agency	27	34	18	11	6	4	0	64	18	1017
2018	3 to 10 years in current department or agency	13	30	22	17	16	2	0	44	34	1545
2018	11 to 20 years in current department or agency	15	22	25	20	17	1	0	38	37	102
2018	More than 20 years in current department or agency	8	27	22	14	18	9	2	40	36	60
2017	Less than 3 years in current department or agency	33	29	17	8	5	7	1	68	14	765
2017	3 to 10 years in current department or agency	14	28	21	17	17	2	0	44	34	2248
2017	11 to 20 years in current department or agency	12	26	17	22	20	1	1	39	44	159
2017	More than 20 years in current department or agency	14	36	17	14	15	4	0	52	30	103
2014	Less than 3 years in current department or agency	14	26	20	18	17	4	1	42	37	1615
2014	3 to 10 years in current department or agency	10	22	19	23	23	3	0	33	47	2073
2014	11 to 20 years in current department or agency	11	18	20	19	28	5	1	31	49	303
2014	More than 20 years in current department or agency	8	26	21	18	23	3	2	35	43	128

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	27	13	10	8	4	2	68	19	1266
2020	3 to 10 years in current department or agency	24	28	14	15	17	1	2	53	33	2345
2020	11 to 20 years in current department or agency	21	23	21	13	18	2	1	46	32	168
2020	More than 20 years in current department or agency	22	21	16	20	18	2	2	44	39	62
2019	Less than 3 years in current department or agency	31	32	13	11	10	2	1	65	22	1274
2019	3 to 10 years in current department or agency	20	27	16	15	20	1	1	48	35	1947
2019	11 to 20 years in current department or agency	22	18	21	18	19	1	1	41	38	135
2019	More than 20 years in current department or agency	14	27	17	7	24	3	8	47	34	62
2018	Less than 3 years in current department or agency	28	31	16	12	10	4	1	61	22	1019
2018	3 to 10 years in current department or agency	14	26	16	17	24	1	1	42	42	1546
2018	11 to 20 years in current department or agency	15	17	19	17	28	1	2	33	47	102
2018	More than 20 years in current department or agency	3	29	17	13	28	0	10	36	45	61
2017	Less than 3 years in current department or agency	33	29	11	10	8	6	2	68	19	767
2017	3 to 10 years in current department or agency	15	25	15	17	25	2	1	41	43	2244
2017	11 to 20 years in current department or agency	11	23	20	17	26	1	3	35	44	160
2017	More than 20 years in current department or agency	12	19	19	17	25	3	5	34	46	103
2014	Less than 3 years in current department or agency	12	21	16	18	26	4	3	36	47	1616
2014	3 to 10 years in current department or agency	10	21	16	19	30	2	1	32	51	2076
2014	11 to 20 years in current department or agency	10	18	15	19	34	3	1	29	56	303
2014	More than 20 years in current department or agency	5	16	18	18	38	4	2	22	59	128

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	23	11	4	2	0	3	82	6	1266
2020	3 to 10 years in current department or agency	54	24	12	5	3	1	3	80	8	2349
2020	11 to 20 years in current department or agency	57	22	13	4	2	1	2	81	6	168
2020	More than 20 years in current department or agency	53	22	10	2	6	0	7	81	8	62
2019	Less than 3 years in current department or agency	59	22	9	4	2	1	3	84	6	1275
2019	3 to 10 years in current department or agency	53	26	12	4	2	0	3	81	6	1944
2019	11 to 20 years in current department or agency	55	21	8	5	3	2	5	82	9	135
2019	More than 20 years in current department or agency	56	24	9	2	5	0	5	84	6	63

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	22	10	4	2	1	2	84	6	1265
2020	3 to 10 years in current department or agency	53	23	14	5	3	1	2	78	8	2339
2020	11 to 20 years in current department or agency	51	19	12	9	4	2	3	74	13	168
2020	More than 20 years in current department or agency	45	23	11	7	3	5	5	76	12	62
2019	Less than 3 years in current department or agency	53	22	13	5	3	1	2	78	8	1276
2019	3 to 10 years in current department or agency	43	25	16	7	4	1	3	71	12	1939
2019	11 to 20 years in current department or agency	48	20	12	6	7	1	5	73	14	134
2019	More than 20 years in current department or agency	39	25	16	12	2	2	5	69	15	61

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	7	4	2	2	3	4	92	4	1263
2020	3 to 10 years in current department or agency	72	9	6	3	3	4	3	88	6	2336
2020	11 to 20 years in current department or agency	72	8	5	2	3	5	4	88	6	168
2020	More than 20 years in current department or agency	63	12	7	5	3	3	7	83	9	59
2019	Less than 3 years in current department or agency	78	7	4	2	2	3	4	92	4	1270
2019	3 to 10 years in current department or agency	72	8	5	3	3	5	4	88	7	1935
2019	11 to 20 years in current department or agency	69	10	8	2	3	4	4	86	6	134
2019	More than 20 years in current department or agency	63	19	3	7	2	5	2	88	9	60

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	10	4	2	1	1	7	92	3	1264
2020	3 to 10 years in current department or agency	76	9	4	1	1	2	7	93	3	2342
2020	11 to 20 years in current department or agency	74	12	4	1	1	2	5	93	3	167
2020	More than 20 years in current department or agency	69	13	9	1	1	2	5	88	3	60
2019	Less than 3 years in current department or agency	78	6	3	1	1	2	8	94	2	1274
2019	3 to 10 years in current department or agency	78	7	3	1	1	2	7	93	3	1938
2019	11 to 20 years in current department or agency	71	10	6	2	1	3	8	90	3	135
2019	More than 20 years in current department or agency	74	10	5	2	1	3	5	92	3	62

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	40	13	4	2	5	0	79	7	1264
2020	3 to 10 years in current department or agency	23	42	19	8	4	3	0	67	13	2340
2020	11 to 20 years in current department or agency	25	38	15	10	7	4	0	66	18	167
2020	More than 20 years in current department or agency	25	24	30	10	6	5	0	51	17	62
2019	Less than 3 years in current department or agency	29	38	18	8	3	4	0	70	11	1278
2019	3 to 10 years in current department or agency	17	39	24	11	6	3	0	59	17	1943
2019	11 to 20 years in current department or agency	21	34	18	13	8	2	3	58	22	135
2019	More than 20 years in current department or agency	16	43	23	8	6	3	0	61	15	63
2018	Less than 3 years in current department or agency	30	35	19	7	4	4	0	68	12	1016
2018	3 to 10 years in current department or agency	14	35	27	12	9	3	0	51	21	1544
2018	11 to 20 years in current department or agency	14	30	33	13	6	4	0	46	20	102
2018	More than 20 years in current department or agency	2	31	34	17	6	10	0	36	26	61
2017	Less than 3 years in current department or agency	32	35	18	5	4	5	1	71	10	767
2017	3 to 10 years in current department or agency	14	32	27	13	8	5	0	49	22	2247
2017	11 to 20 years in current department or agency	10	35	26	12	9	6	2	49	23	160
2017	More than 20 years in current department or agency	11	35	26	11	12	4	0	48	25	102

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	32	9	4	2	3	0	85	5	1258
2020	3 to 10 years in current department or agency	39	39	13	4	2	3	0	80	6	2334
2020	11 to 20 years in current department or agency	36	32	16	5	3	6	1	74	9	166
2020	More than 20 years in current department or agency	29	40	20	3	3	5	0	73	6	61
2019	Less than 3 years in current department or agency	46	35	11	4	2	2	0	82	6	1272
2019	3 to 10 years in current department or agency	33	38	17	5	3	4	0	74	9	1938
2019	11 to 20 years in current department or agency	36	31	19	6	5	2	2	69	12	134
2019	More than 20 years in current department or agency	29	45	17	5	2	3	0	76	7	62
2018	Less than 3 years in current department or agency	48	34	11	3	1	3	0	84	4	1013
2018	3 to 10 years in current department or agency	32	38	19	3	3	5	0	74	7	1538
2018	11 to 20 years in current department or agency	31	37	20	6	1	5	0	71	8	102
2018	More than 20 years in current department or agency	28	33	19	7	0	13	0	70	8	61
2017	Less than 3 years in current department or agency	44	37	10	2	1	5	0	86	3	768
2017	3 to 10 years in current department or agency	29	39	19	4	3	6	0	73	7	2240
2017	11 to 20 years in current department or agency	26	39	22	6	1	5	1	69	7	160
2017	More than 20 years in current department or agency	26	41	17	6	5	6	0	71	11	103
2014	Less than 3 years in current department or agency	35	34	15	4	3	7	0	75	8	1617
2014	3 to 10 years in current department or agency	33	36	16	5	3	7	0	75	8	2074
2014	11 to 20 years in current department or agency	30	37	15	5	3	8	0	73	10	302
2014	More than 20 years in current department or agency	24	35	24	5	4	8	0	64	9	128

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	28	10	3	1	5	1	85	4	1259
2020	3 to 10 years in current department or agency	40	35	14	3	2	5	1	80	6	2343
2020	11 to 20 years in current department or agency	35	30	15	3	4	11	3	76	7	168
2020	More than 20 years in current department or agency	37	27	24	1	3	8	0	69	5	62
2019	Less than 3 years in current department or agency	47	32	12	2	2	5	1	83	4	1271
2019	3 to 10 years in current department or agency	37	34	18	3	2	6	1	76	5	1944
2019	11 to 20 years in current department or agency	39	28	20	5	3	4	2	71	9	134
2019	More than 20 years in current department or agency	38	33	19	5	0	5	0	75	5	63
2018	Less than 3 years in current department or agency	44	31	14	3	1	5	1	80	5	1013
2018	3 to 10 years in current department or agency	31	33	21	4	3	8	0	70	8	1537
2018	11 to 20 years in current department or agency	28	35	22	5	1	8	1	69	7	102
2018	More than 20 years in current department or agency	25	34	20	7	0	14	0	69	8	61
2017	Less than 3 years in current department or agency	41	30	14	5	2	7	1	77	7	765
2017	3 to 10 years in current department or agency	28	32	22	4	4	9	1	67	9	2243
2017	11 to 20 years in current department or agency	23	30	27	6	6	6	3	58	12	159
2017	More than 20 years in current department or agency	25	28	28	4	5	9	1	59	9	103
2014	Less than 3 years in current department or agency	34	31	17	3	4	10	1	73	8	1617
2014	3 to 10 years in current department or agency	33	32	19	3	3	9	1	72	7	2074
2014	11 to 20 years in current department or agency	27	33	22	3	4	10	0	68	7	302
2014	More than 20 years in current department or agency	26	34	21	5	5	9	1	67	11	128

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	28	12	2	2	8	1	83	4	1266
2020	3 to 10 years in current department or agency	39	34	16	3	2	6	1	79	5	2344
2020	11 to 20 years in current department or agency	36	28	19	1	1	11	2	75	3	168
2020	More than 20 years in current department or agency	29	33	26	0	2	8	2	70	2	62

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	25	9	4	3	4	2	83	8	1261
2020	3 to 10 years in current department or agency	47	29	11	3	3	3	3	81	7	2330
2020	11 to 20 years in current department or agency	45	26	9	5	4	7	4	79	10	165
2020	More than 20 years in current department or agency	38	35	13	3	7	2	2	75	11	62

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	26	5	3	1	0	0	91	4	1259
2020	3 to 10 years in current department or agency	51	32	10	4	2	0	0	84	6	2334
2020	11 to 20 years in current department or agency	47	35	7	6	3	3	0	84	9	167
2020	More than 20 years in current department or agency	47	34	11	6	1	0	0	81	8	62
2019	Less than 3 years in current department or agency	57	32	7	3	2	1	0	89	4	1275
2019	3 to 10 years in current department or agency	39	39	14	5	3	0	0	78	8	1943
2019	11 to 20 years in current department or agency	39	37	14	8	2	1	1	76	10	135
2019	More than 20 years in current department or agency	30	44	18	6	2	0	0	74	8	63
2018	Less than 3 years in current department or agency	56	31	8	2	2	1	0	88	4	1010
2018	3 to 10 years in current department or agency	34	39	16	7	4	1	0	73	11	1541
2018	11 to 20 years in current department or agency	33	42	15	5	4	1	0	76	9	101
2018	More than 20 years in current department or agency	29	40	19	4	3	3	2	73	8	61
2017	Less than 3 years in current department or agency	54	35	7	2	2	1	0	89	4	768
2017	3 to 10 years in current department or agency	29	41	16	8	5	1	0	71	13	2244
2017	11 to 20 years in current department or agency	23	44	20	10	1	1	1	69	10	160
2017	More than 20 years in current department or agency	30	41	16	8	4	2	0	72	12	103
2014	Less than 3 years in current department or agency	40	35	13	7	4	1	0	76	11	1615
2014	3 to 10 years in current department or agency	33	38	16	7	5	1	0	72	12	2075
2014	11 to 20 years in current department or agency	32	37	15	8	5	1	1	71	13	301
2014	More than 20 years in current department or agency	27	41	19	5	5	3	0	70	10	128

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	27	12	5	3	1	0	80	8	1259
2020	3 to 10 years in current department or agency	34	34	16	8	7	0	0	69	15	2335
2020	11 to 20 years in current department or agency	33	32	16	11	6	1	0	67	17	167
2020	More than 20 years in current department or agency	41	28	13	6	11	0	0	69	18	61
2019	Less than 3 years in current department or agency	41	31	15	8	4	1	0	73	12	1279
2019	3 to 10 years in current department or agency	24	29	20	14	11	1	0	54	25	1942
2019	11 to 20 years in current department or agency	24	36	15	12	10	1	2	62	23	135
2019	More than 20 years in current department or agency	22	35	24	11	7	0	0	57	18	62
2018	Less than 3 years in current department or agency	40	30	16	9	5	1	0	70	14	1017
2018	3 to 10 years in current department or agency	18	28	22	15	16	1	0	46	31	1540
2018	11 to 20 years in current department or agency	22	24	28	13	12	1	0	46	25	101
2018	More than 20 years in current department or agency	20	26	30	13	7	5	0	48	21	61
2017	Less than 3 years in current department or agency	35	31	19	7	6	1	0	67	14	766
2017	3 to 10 years in current department or agency	14	25	22	18	20	1	0	39	39	2239
2017	11 to 20 years in current department or agency	12	29	23	13	21	1	1	42	35	160
2017	More than 20 years in current department or agency	20	28	21	15	15	1	0	48	31	103
2014	Less than 3 years in current department or agency	16	28	22	17	16	1	0	44	33	1617
2014	3 to 10 years in current department or agency	12	25	23	19	20	1	0	37	39	2075
2014	11 to 20 years in current department or agency	17	25	20	19	18	1	0	42	37	303
2014	More than 20 years in current department or agency	15	34	21	13	13	4	0	50	28	128

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	27	11	5	3	1	0	80	8	1259
2020	3 to 10 years in current department or agency	34	35	16	8	6	0	0	69	14	2327
2020	11 to 20 years in current department or agency	33	32	18	9	7	1	0	65	16	164
2020	More than 20 years in current department or agency	32	36	15	5	12	0	0	69	16	59
2019	Less than 3 years in current department or agency	39	33	15	8	4	1	0	72	13	1267
2019	3 to 10 years in current department or agency	23	32	19	15	10	1	0	55	25	1937
2019	11 to 20 years in current department or agency	25	36	13	12	10	2	2	63	23	132
2019	More than 20 years in current department or agency	19	43	23	7	8	0	0	62	15	62
2018	Less than 3 years in current department or agency	39	31	14	8	6	1	0	71	14	1015
2018	3 to 10 years in current department or agency	17	30	21	17	14	0	0	47	32	1537
2018	11 to 20 years in current department or agency	19	27	25	16	11	2	0	46	28	102
2018	More than 20 years in current department or agency	16	33	25	16	7	3	0	51	23	60
2017	Less than 3 years in current department or agency	35	33	19	7	5	1	0	68	12	765
2017	3 to 10 years in current department or agency	13	26	21	20	19	0	0	40	39	2237
2017	11 to 20 years in current department or agency	12	30	20	18	18	1	1	43	36	160
2017	More than 20 years in current department or agency	19	33	17	20	12	0	0	52	31	103
2014	Less than 3 years in current department or agency	17	31	20	17	15	1	0	48	32	1615
2014	3 to 10 years in current department or agency	11	27	21	20	19	0	0	39	40	2075
2014	11 to 20 years in current department or agency	17	23	22	18	20	0	0	40	38	303
2014	More than 20 years in current department or agency	16	31	23	15	15	1	0	47	30	128

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	21	17	10	4	3	0	67	15	1262
2020	3 to 10 years in current department or agency	33	26	19	11	7	3	1	61	19	2341
2020	11 to 20 years in current department or agency	37	23	16	11	8	4	0	63	20	166
2020	More than 20 years in current department or agency	48	21	11	5	13	2	0	71	18	61
2019	Less than 3 years in current department or agency	35	25	19	11	7	3	0	62	18	1280
2019	3 to 10 years in current department or agency	24	25	21	14	13	3	0	50	28	1943
2019	11 to 20 years in current department or agency	32	26	15	9	13	4	2	61	23	135
2019	More than 20 years in current department or agency	30	25	19	8	11	5	2	59	20	63
2018	Less than 3 years in current department or agency	35	24	18	12	8	3	0	61	21	1018
2018	3 to 10 years in current department or agency	18	24	22	16	17	3	0	43	34	1543
2018	11 to 20 years in current department or agency	23	23	21	20	12	0	0	46	32	102
2018	More than 20 years in current department or agency	18	29	13	18	8	10	3	55	30	60
2017	Less than 3 years in current department or agency	30	23	21	10	9	6	1	57	21	768
2017	3 to 10 years in current department or agency	15	22	22	17	20	4	0	38	39	2244
2017	11 to 20 years in current department or agency	19	22	22	15	18	2	1	42	35	160
2017	More than 20 years in current department or agency	22	28	17	13	12	5	3	54	28	103
2014	Less than 3 years in current department or agency	17	20	23	16	18	4	1	39	37	1615
2014	3 to 10 years in current department or agency	15	21	21	18	21	5	1	37	41	2074
2014	11 to 20 years in current department or agency	20	19	22	15	18	5	1	41	35	303
2014	More than 20 years in current department or agency	21	29	21	13	9	5	0	53	24	128

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	26	36	38	1265
2020	3 to 10 years in current department or agency	26	38	37	2349
2020	11 to 20 years in current department or agency	23	38	40	168
2020	More than 20 years in current department or agency	30	42	29	62
2019	Less than 3 years in current department or agency	31	33	36	1281
2019	3 to 10 years in current department or agency	28	32	39	1946
2019	11 to 20 years in current department or agency	23	38	38	135
2019	More than 20 years in current department or agency	35	33	32	63
2018	Less than 3 years in current department or agency	31	32	36	1022
2018	3 to 10 years in current department or agency	29	31	40	1550
2018	11 to 20 years in current department or agency	26	36	38	102
2018	More than 20 years in current department or agency	27	38	36	61
2017	Less than 3 years in current department or agency	32	31	37	767
2017	3 to 10 years in current department or agency	28	31	40	2246
2017	11 to 20 years in current department or agency	19	40	41	160
2017	More than 20 years in current department or agency	28	41	31	103
2014	Less than 3 years in current department or agency	34	24	41	1616
2014	3 to 10 years in current department or agency	29	32	39	2074
2014	11 to 20 years in current department or agency	22	38	40	302
2014	More than 20 years in current department or agency	31	40	29	128

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	4	41	42	1	4	7	337
2020	3 to 10 years in current department or agency	21	38	34	2	1	4	617
2020	11 to 20 years in current department or agency	26	40	26	0	0	8	38
2020	More than 20 years in current department or agency	68	10	10	11	0	0	19
2019	Less than 3 years in current department or agency	6	37	42	2	6	7	400
2019	3 to 10 years in current department or agency	21	33	37	4	1	4	559
2019	11 to 20 years in current department or agency	32	8	40	10	0	10	32
2019	More than 20 years in current department or agency	73	9	8	9	0	0	22
2018	Less than 3 years in current department or agency	3	35	44	4	8	6	330
2018	3 to 10 years in current department or agency	20	28	41	5	0	5	455
2018	11 to 20 years in current department or agency	44	15	33	4	0	4	28
2018	More than 20 years in current department or agency	88	0	0	0	6	6	17
2017	Less than 3 years in current department or agency	4	31	44	3	14	4	243
2017	3 to 10 years in current department or agency	20	27	42	6	0	5	639
2017	11 to 20 years in current department or agency	19	16	58	3	0	3	30
2017	More than 20 years in current department or agency	69	3	17	0	3	7	29
2014	Less than 3 years in current department or agency	10	21	49	9	9999	11	558
2014	3 to 10 years in current department or agency	15	27	46	8	9999	6	613
2014	11 to 20 years in current department or agency	25	21	40	7	9999	6	67
2014	More than 20 years in current department or agency	74	5	13	3	9999	5	39

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	10	90	1265
2020	3 to 10 years in current department or agency	9	91	2349
2020	11 to 20 years in current department or agency	7	93	168
2020	More than 20 years in current department or agency	14	86	62
2019	Less than 3 years in current department or agency	11	89	1278
2019	3 to 10 years in current department or agency	9	91	1945
2018	Less than 3 years in current department or agency	9	91	1018
2018	3 to 10 years in current department or agency	11	89	1547
2018	11 to 20 years in current department or agency	14	86	101
2018	More than 20 years in current department or agency	8	92	59

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	130
2020	3 to 10 years in current department or agency	42	58	212
2019	Less than 3 years in current department or agency	46	54	144
2019	3 to 10 years in current department or agency	43	57	177
2018	Less than 3 years in current department or agency	54	46	92
2018	3 to 10 years in current department or agency	42	58	178

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	65	35	130
2020	3 to 10 years in current department or agency	61	39	212
2019	Less than 3 years in current department or agency	60	40	144
2019	3 to 10 years in current department or agency	56	44	177
2018	Less than 3 years in current department or agency	65	35	92
2018	3 to 10 years in current department or agency	64	36	178

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	130
2020	3 to 10 years in current department or agency	11	89	212
2019	Less than 3 years in current department or agency	9	91	144
2019	3 to 10 years in current department or agency	6	94	177
2018	Less than 3 years in current department or agency	5	95	92
2018	3 to 10 years in current department or agency	7	93	178

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	130
2020	3 to 10 years in current department or agency	100	212
2019	Less than 3 years in current department or agency	100	144
2018	Less than 3 years in current department or agency	100	92
2018	3 to 10 years in current department or agency	100	178

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	5	95	130
2020	3 to 10 years in current department or agency	8	92	212
2019	Less than 3 years in current department or agency	10	90	144
2019	3 to 10 years in current department or agency	16	84	177
2018	Less than 3 years in current department or agency	8	92	92
2018	3 to 10 years in current department or agency	12	88	178

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	130

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	130
2020	3 to 10 years in current department or agency	4	96	212
2019	Less than 3 years in current department or agency	5	95	144
2019	3 to 10 years in current department or agency	5	95	177
2018	Less than 3 years in current department or agency	6	94	92
2018	3 to 10 years in current department or agency	3	97	178

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	130
2020	3 to 10 years in current department or agency	46	54	212
2019	Less than 3 years in current department or agency	43	57	143
2019	3 to 10 years in current department or agency	45	55	176
2018	Less than 3 years in current department or agency	51	49	92
2018	3 to 10 years in current department or agency	38	62	178

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	54	46	130
2020	3 to 10 years in current department or agency	41	59	212
2019	Less than 3 years in current department or agency	50	50	143
2019	3 to 10 years in current department or agency	41	59	176
2018	Less than 3 years in current department or agency	38	62	92
2018	3 to 10 years in current department or agency	35	65	178

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	50	50	130
2020	3 to 10 years in current department or agency	45	55	212
2019	Less than 3 years in current department or agency	47	53	143
2019	3 to 10 years in current department or agency	44	56	176
2018	Less than 3 years in current department or agency	50	50	92
2018	3 to 10 years in current department or agency	51	49	178

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	47	53	130
2020	3 to 10 years in current department or agency	41	59	212
2019	Less than 3 years in current department or agency	44	56	143
2019	3 to 10 years in current department or agency	40	60	176
2018	Less than 3 years in current department or agency	49	51	92
2018	3 to 10 years in current department or agency	38	62	178

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	38	62	130
2020	3 to 10 years in current department or agency	28	72	212
2019	Less than 3 years in current department or agency	36	64	143
2019	3 to 10 years in current department or agency	29	71	176
2018	Less than 3 years in current department or agency	34	66	92
2018	3 to 10 years in current department or agency	33	67	178

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	130
2020	3 to 10 years in current department or agency	54	46	212
2019	Less than 3 years in current department or agency	51	49	143
2019	3 to 10 years in current department or agency	55	45	176
2018	Less than 3 years in current department or agency	57	43	92
2018	3 to 10 years in current department or agency	57	43	178

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	34	66	130
2020	3 to 10 years in current department or agency	34	66	212
2019	Less than 3 years in current department or agency	38	62	143
2019	3 to 10 years in current department or agency	35	65	176
2018	Less than 3 years in current department or agency	31	69	92
2018	3 to 10 years in current department or agency	30	70	178

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	12
2018	11 to 20 years in current department or agency	0	100	14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	10	90	130
2020	3 to 10 years in current department or agency	4	96	212
2019	Less than 3 years in current department or agency	6	94	143
2018	Less than 3 years in current department or agency	12	88	92
2018	3 to 10 years in current department or agency	10	90	178

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	12	88	130
2020	3 to 10 years in current department or agency	9	91	212
2019	Less than 3 years in current department or agency	10	90	143
2019	3 to 10 years in current department or agency	12	88	176
2018	Less than 3 years in current department or agency	8	92	92
2018	3 to 10 years in current department or agency	10	90	178

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	46	54	130
2020	3 to 10 years in current department or agency	47	53	212
2019	Less than 3 years in current department or agency	52	48	143
2019	3 to 10 years in current department or agency	51	49	176
2018	Less than 3 years in current department or agency	54	46	92
2018	3 to 10 years in current department or agency	51	49	178

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	130
2020	3 to 10 years in current department or agency	23	77	212
2019	Less than 3 years in current department or agency	22	78	143
2019	3 to 10 years in current department or agency	22	78	176
2018	Less than 3 years in current department or agency	27	73	92
2018	3 to 10 years in current department or agency	19	81	178

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	16	84	130
2020	3 to 10 years in current department or agency	12	88	212
2019	Less than 3 years in current department or agency	16	84	143
2019	3 to 10 years in current department or agency	15	85	176
2018	Less than 3 years in current department or agency	18	82	92
2018	3 to 10 years in current department or agency	10	90	178

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	58	42	130
2020	3 to 10 years in current department or agency	51	49	212
2019	Less than 3 years in current department or agency	60	40	143
2019	3 to 10 years in current department or agency	58	42	174
2018	Less than 3 years in current department or agency	66	34	92
2018	3 to 10 years in current department or agency	57	43	178

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	130
2020	3 to 10 years in current department or agency	28	72	212
2019	Less than 3 years in current department or agency	36	64	143
2019	3 to 10 years in current department or agency	24	76	174
2018	Less than 3 years in current department or agency	27	73	92
2018	3 to 10 years in current department or agency	23	77	178

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	130
2020	3 to 10 years in current department or agency	9	91	212
2019	Less than 3 years in current department or agency	14	86	143
2019	3 to 10 years in current department or agency	12	88	174
2018	Less than 3 years in current department or agency	7	93	92
2018	3 to 10 years in current department or agency	7	93	178

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	130
2020	3 to 10 years in current department or agency	15	85	212
2019	Less than 3 years in current department or agency	17	83	143
2019	3 to 10 years in current department or agency	14	86	174
2018	Less than 3 years in current department or agency	17	83	92
2018	3 to 10 years in current department or agency	19	81	178

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	13	87	130
2020	3 to 10 years in current department or agency	9	91	212
2019	Less than 3 years in current department or agency	14	86	143
2019	3 to 10 years in current department or agency	10	90	174
2018	Less than 3 years in current department or agency	8	92	92
2018	3 to 10 years in current department or agency	6	94	178

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	6	94	212
2019	3 to 10 years in current department or agency	5	95	174
2018	Less than 3 years in current department or agency	6	94	92
2018	3 to 10 years in current department or agency	5	95	178

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	11	89	130
2020	3 to 10 years in current department or agency	14	86	212
2019	Less than 3 years in current department or agency	14	86	143
2019	3 to 10 years in current department or agency	12	88	174
2018	Less than 3 years in current department or agency	12	88	92
2018	3 to 10 years in current department or agency	16	84	178

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	11	89	130
2020	3 to 10 years in current department or agency	13	87	212
2019	Less than 3 years in current department or agency	17	83	143
2019	3 to 10 years in current department or agency	12	88	174
2018	Less than 3 years in current department or agency	13	87	92
2018	3 to 10 years in current department or agency	15	85	178

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	130
2020	3 to 10 years in current department or agency	25	75	212
2019	Less than 3 years in current department or agency	19	81	143
2019	3 to 10 years in current department or agency	27	73	174
2018	Less than 3 years in current department or agency	19	81	92
2018	3 to 10 years in current department or agency	22	78	178

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	12	88	200
2019	3 to 10 years in current department or agency	11	89	166
2018	Less than 3 years in current department or agency	13	87	86
2018	3 to 10 years in current department or agency	8	92	170

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	14	86	200
2019	3 to 10 years in current department or agency	14	86	166
2018	Less than 3 years in current department or agency	23	77	86
2018	3 to 10 years in current department or agency	14	86	170

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	12	88	200
2019	3 to 10 years in current department or agency	9	91	166
2018	Less than 3 years in current department or agency	8	92	86
2018	3 to 10 years in current department or agency	10	90	170

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	8	92	200
2019	3 to 10 years in current department or agency	5	95	166
2018	Less than 3 years in current department or agency	12	88	86
2018	3 to 10 years in current department or agency	6	94	170

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	13	87	200
2019	3 to 10 years in current department or agency	11	89	166
2018	Less than 3 years in current department or agency	14	86	86
2018	3 to 10 years in current department or agency	12	88	170

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	10	90	200
2019	3 to 10 years in current department or agency	5	95	166
2018	Less than 3 years in current department or agency	12	88	86
2018	3 to 10 years in current department or agency	5	95	170

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	9	91	200
2019	3 to 10 years in current department or agency	15	85	166
2018	Less than 3 years in current department or agency	27	73	86
2018	3 to 10 years in current department or agency	17	83	170

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	9	91	200
2019	3 to 10 years in current department or agency	14	86	166
2018	Less than 3 years in current department or agency	8	92	86
2018	3 to 10 years in current department or agency	10	90	170

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	17	83	200
2019	3 to 10 years in current department or agency	15	85	166
2018	Less than 3 years in current department or agency	8	92	86
2018	3 to 10 years in current department or agency	13	87	170

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	26	74	200
2019	3 to 10 years in current department or agency	38	62	166
2018	Less than 3 years in current department or agency	28	72	86
2018	3 to 10 years in current department or agency	29	71	170

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	8	92	200
2019	3 to 10 years in current department or agency	11	89	166
2018	Less than 3 years in current department or agency	9	91	86
2018	3 to 10 years in current department or agency	11	89	170

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	41	59	200
2019	3 to 10 years in current department or agency	53	47	166
2018	Less than 3 years in current department or agency	44	56	86
2018	3 to 10 years in current department or agency	53	47	170

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	54	46	200
2019	3 to 10 years in current department or agency	56	44	166
2018	Less than 3 years in current department or agency	55	45	86
2018	3 to 10 years in current department or agency	57	43	170

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	3	97	200
2019	3 to 10 years in current department or agency	6	94	166
2018	3 to 10 years in current department or agency	6	94	170

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	12	88	200
2019	3 to 10 years in current department or agency	19	81	166
2018	Less than 3 years in current department or agency	12	88	86
2018	3 to 10 years in current department or agency	12	88	170

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	15	13	3	3	30	11	68	11	1265
2020	3 to 10 years in current department or agency	20	17	19	4	3	30	7	58	11	2343
2020	11 to 20 years in current department or agency	23	17	18	6	4	21	11	59	14	167
2020	More than 20 years in current department or agency	17	19	26	3	6	23	7	50	13	62
2019	Less than 3 years in current department or agency	22	14	17	4	4	28	11	60	12	1279
2019	3 to 10 years in current department or agency	18	16	23	5	4	27	7	51	14	1945
2019	11 to 20 years in current department or agency	24	11	25	4	4	22	10	51	13	135
2019	More than 20 years in current department or agency	24	14	33	3	2	12	13	50	6	63
2018	Less than 3 years in current department or agency	23	13	21	3	2	29	9	59	8	1017
2018	3 to 10 years in current department or agency	14	15	25	5	5	29	6	45	16	1544
2018	11 to 20 years in current department or agency	16	21	22	2	6	28	5	54	12	100
2018	More than 20 years in current department or agency	15	11	27	3	5	31	8	42	14	61
2017	Less than 3 years in current department or agency	20	13	18	3	4	32	11	58	11	769
2017	3 to 10 years in current department or agency	12	15	22	4	5	31	10	47	15	2243
2017	11 to 20 years in current department or agency	12	12	27	5	3	33	7	41	13	160
2017	More than 20 years in current department or agency	14	21	22	7	4	27	5	51	16	103
2014	Less than 3 years in current department or agency	12	13	21	4	5	34	11	45	16	1617
2014	3 to 10 years in current department or agency	12	14	24	5	4	33	8	45	15	2072
2014	11 to 20 years in current department or agency	12	13	25	6	4	32	7	41	17	303
2014	More than 20 years in current department or agency	12	20	28	4	5	24	7	47	13	128

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	27	11	3	3	12	2	81	7	1265
2020	3 to 10 years in current department or agency	35	32	17	4	2	9	1	74	7	2341
2020	11 to 20 years in current department or agency	36	27	12	7	4	13	2	74	12	168
2020	More than 20 years in current department or agency	33	29	20	2	3	13	0	72	5	61
2019	Less than 3 years in current department or agency	37	28	16	3	3	12	1	75	7	1277
2019	3 to 10 years in current department or agency	32	30	18	5	3	11	1	71	9	1946
2019	11 to 20 years in current department or agency	35	19	23	6	3	12	2	63	10	135
2019	More than 20 years in current department or agency	35	27	24	2	0	11	2	70	2	63
2018	Less than 3 years in current department or agency	36	28	17	3	2	13	1	75	5	1016
2018	3 to 10 years in current department or agency	25	30	24	5	4	11	1	62	10	1548
2018	11 to 20 years in current department or agency	23	31	23	3	3	16	1	65	7	100
2018	More than 20 years in current department or agency	31	25	22	2	0	20	0	71	2	61
2017	Less than 3 years in current department or agency	31	24	16	4	3	19	2	70	9	767
2017	3 to 10 years in current department or agency	21	28	23	5	4	18	2	61	10	2247
2017	11 to 20 years in current department or agency	19	26	30	6	1	15	3	55	8	159
2017	More than 20 years in current department or agency	25	33	17	8	5	11	3	66	14	103
2014	Less than 3 years in current department or agency	18	23	23	5	4	24	3	56	13	1616
2014	3 to 10 years in current department or agency	18	25	24	5	3	22	2	57	11	2075
2014	11 to 20 years in current department or agency	18	23	25	7	3	22	2	54	13	303
2014	More than 20 years in current department or agency	18	26	23	5	5	20	2	57	13	128

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	1263
2020	3 to 10 years in current department or agency	7	93	2344
2020	11 to 20 years in current department or agency	7	93	167
2020	More than 20 years in current department or agency	8	92	62
2019	Less than 3 years in current department or agency	6	94	1280
2019	3 to 10 years in current department or agency	6	94	1944
2018	Less than 3 years in current department or agency	3	97	1014
2018	3 to 10 years in current department or agency	7	93	1539

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	75
2020	3 to 10 years in current department or agency	35	65	160
2019	Less than 3 years in current department or agency	34	66	74
2019	3 to 10 years in current department or agency	33	67	123
2018	Less than 3 years in current department or agency	40	60	33
2018	3 to 10 years in current department or agency	26	74	114

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	68	32	75
2020	3 to 10 years in current department or agency	74	26	160
2019	Less than 3 years in current department or agency	73	27	74
2019	3 to 10 years in current department or agency	75	25	123
2018	Less than 3 years in current department or agency	75	25	33
2018	3 to 10 years in current department or agency	76	24	114

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	75
2020	3 to 10 years in current department or agency	4	96	160
2019	3 to 10 years in current department or agency	5	95	123
2018	Less than 3 years in current department or agency	0	100	33
2018	3 to 10 years in current department or agency	4	96	114

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	75
2020	11 to 20 years in current department or agency	100	12
2019	Less than 3 years in current department or agency	100	74
2019	3 to 10 years in current department or agency	100	123
2018	Less than 3 years in current department or agency	100	33

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	75
2020	3 to 10 years in current department or agency	11	89	160
2019	Less than 3 years in current department or agency	9	91	74
2019	3 to 10 years in current department or agency	16	84	123
2018	3 to 10 years in current department or agency	9	91	114

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	75
2020	11 to 20 years in current department or agency	0	100	12
2019	Less than 3 years in current department or agency	7	93	74
2019	3 to 10 years in current department or agency	7	93	123
2018	3 to 10 years in current department or agency	6	94	114

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	14	86	75
2020	3 to 10 years in current department or agency	11	89	160
2019	Less than 3 years in current department or agency	9	91	74
2019	3 to 10 years in current department or agency	14	86	123
2018	3 to 10 years in current department or agency	11	89	114

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	75
2020	3 to 10 years in current department or agency	25	75	160
2019	Less than 3 years in current department or agency	21	79	73
2019	3 to 10 years in current department or agency	24	76	121
2018	Less than 3 years in current department or agency	19	81	33
2018	3 to 10 years in current department or agency	19	81	114

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	75
2020	3 to 10 years in current department or agency	24	76	160
2019	Less than 3 years in current department or agency	21	79	73
2019	3 to 10 years in current department or agency	21	79	121
2018	Less than 3 years in current department or agency	21	79	33
2018	3 to 10 years in current department or agency	25	75	114

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	21	79	75
2020	3 to 10 years in current department or agency	14	86	160
2019	Less than 3 years in current department or agency	14	86	73
2019	3 to 10 years in current department or agency	14	86	121
2018	3 to 10 years in current department or agency	11	89	114

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	5	95	160
2020	11 to 20 years in current department or agency	0	100	12
2019	Less than 3 years in current department or agency	8	92	73

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	29	71	75
2020	3 to 10 years in current department or agency	22	78	160
2019	Less than 3 years in current department or agency	25	75	73
2019	3 to 10 years in current department or agency	27	73	121
2018	Less than 3 years in current department or agency	19	81	33
2018	3 to 10 years in current department or agency	24	76	114

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	75
2020	3 to 10 years in current department or agency	28	72	160
2019	Less than 3 years in current department or agency	29	71	73
2019	3 to 10 years in current department or agency	35	65	121
2018	Less than 3 years in current department or agency	35	65	33
2018	3 to 10 years in current department or agency	21	79	114

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	3	97	160
2019	3 to 10 years in current department or agency	6	94	121

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	160
2018	Less than 3 years in current department or agency	0	100	33

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	75
2020	3 to 10 years in current department or agency	6	94	160
2019	Less than 3 years in current department or agency	10	90	73
2019	3 to 10 years in current department or agency	5	95	121

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	75
2020	3 to 10 years in current department or agency	10	90	160
2019	Less than 3 years in current department or agency	16	84	73
2019	3 to 10 years in current department or agency	6	94	121
2018	Less than 3 years in current department or agency	17	83	33
2018	3 to 10 years in current department or agency	8	92	114

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	75
2020	3 to 10 years in current department or agency	100	160
2019	Less than 3 years in current department or agency	100	73
2019	3 to 10 years in current department or agency	100	121

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	15	85	75
2020	3 to 10 years in current department or agency	15	85	160
2019	Less than 3 years in current department or agency	18	82	73
2019	3 to 10 years in current department or agency	20	80	121
2018	Less than 3 years in current department or agency	15	85	33
2018	3 to 10 years in current department or agency	21	79	114

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	75
2020	11 to 20 years in current department or agency	100	12
2019	Less than 3 years in current department or agency	100	73
2018	Less than 3 years in current department or agency	100	33
2018	3 to 10 years in current department or agency	100	114

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	21	79	75
2020	3 to 10 years in current department or agency	24	76	160
2019	Less than 3 years in current department or agency	26	74	73
2019	3 to 10 years in current department or agency	23	77	121
2018	Less than 3 years in current department or agency	22	78	33
2018	3 to 10 years in current department or agency	28	72	114

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	26	74	75
2020	3 to 10 years in current department or agency	29	71	160
2019	Less than 3 years in current department or agency	39	61	72
2019	3 to 10 years in current department or agency	28	72	120
2018	Less than 3 years in current department or agency	37	63	33
2018	3 to 10 years in current department or agency	30	70	114

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	75
2020	3 to 10 years in current department or agency	13	87	160
2019	Less than 3 years in current department or agency	16	84	72
2019	3 to 10 years in current department or agency	19	81	120
2018	Less than 3 years in current department or agency	21	79	33
2018	3 to 10 years in current department or agency	15	85	114

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	7	93	160
2019	Less than 3 years in current department or agency	13	87	72
2019	3 to 10 years in current department or agency	5	95	120

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	75
2020	3 to 10 years in current department or agency	12	88	160
2019	Less than 3 years in current department or agency	12	88	72
2019	3 to 10 years in current department or agency	12	88	120
2018	3 to 10 years in current department or agency	17	83	114

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	7	93	160
2020	11 to 20 years in current department or agency	0	100	12
2019	3 to 10 years in current department or agency	5	95	120
2018	3 to 10 years in current department or agency	0	100	114

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	3	97	160
2019	3 to 10 years in current department or agency	5	95	120

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	10	90	75
2020	3 to 10 years in current department or agency	4	96	160
2019	Less than 3 years in current department or agency	15	85	72
2019	3 to 10 years in current department or agency	8	92	120
2018	3 to 10 years in current department or agency	8	92	114

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	11	89	75
2020	3 to 10 years in current department or agency	8	92	160
2019	Less than 3 years in current department or agency	13	87	72
2019	3 to 10 years in current department or agency	6	94	120
2018	3 to 10 years in current department or agency	10	90	114

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	56	44	75
2020	3 to 10 years in current department or agency	56	44	160
2019	Less than 3 years in current department or agency	38	62	72
2019	3 to 10 years in current department or agency	58	42	120
2018	Less than 3 years in current department or agency	54	46	33
2018	3 to 10 years in current department or agency	43	57	114

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	5	95	155
2019	3 to 10 years in current department or agency	6	94	108
2018	Less than 3 years in current department or agency	21	79	31

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	15	85	155
2019	3 to 10 years in current department or agency	15	85	108
2018	Less than 3 years in current department or agency	24	76	31
2018	3 to 10 years in current department or agency	12	88	109

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	5	95	155

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	108

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	108

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	4	96	108

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	4	96	155
2019	3 to 10 years in current department or agency	6	94	108
2018	3 to 10 years in current department or agency	8	92	109

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	13	87	155
2019	3 to 10 years in current department or agency	11	89	108
2018	3 to 10 years in current department or agency	16	84	109

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	11	89	155
2019	3 to 10 years in current department or agency	13	87	108
2018	3 to 10 years in current department or agency	14	86	109

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	23	77	155
2019	3 to 10 years in current department or agency	27	73	108
2018	Less than 3 years in current department or agency	15	85	31
2018	3 to 10 years in current department or agency	29	71	109

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	8	92	155
2019	3 to 10 years in current department or agency	11	89	108
2018	3 to 10 years in current department or agency	11	89	109

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	47	53	155
2019	3 to 10 years in current department or agency	46	54	108
2018	Less than 3 years in current department or agency	44	56	31
2018	3 to 10 years in current department or agency	52	48	109

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	109

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	67	33	155
2019	3 to 10 years in current department or agency	67	33	108
2018	Less than 3 years in current department or agency	38	62	31
2018	3 to 10 years in current department or agency	68	32	109

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	108

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	11	89	155
2019	3 to 10 years in current department or agency	8	92	108
2018	Less than 3 years in current department or agency	16	84	31
2018	3 to 10 years in current department or agency	15	85	109

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	15	13	2	2	33	10	71	6	1263
2020	3 to 10 years in current department or agency	21	16	21	2	2	32	6	59	8	2339
2020	11 to 20 years in current department or agency	27	15	19	4	2	27	7	63	9	167
2020	More than 20 years in current department or agency	20	24	27	4	0	24	0	58	6	62
2019	Less than 3 years in current department or agency	23	14	18	2	2	31	9	62	7	1279
2019	3 to 10 years in current department or agency	19	15	24	3	3	30	6	54	8	1943
2019	11 to 20 years in current department or agency	24	13	28	4	2	22	7	52	8	135
2019	More than 20 years in current department or agency	27	17	30	0	2	18	6	59	2	62
2018	Less than 3 years in current department or agency	23	15	21	1	1	31	8	63	3	1015
2018	3 to 10 years in current department or agency	14	14	28	3	4	31	6	45	11	1541
2018	11 to 20 years in current department or agency	17	16	29	5	3	26	3	48	11	102
2018	More than 20 years in current department or agency	18	14	27	0	3	31	7	51	5	61
2017	Less than 3 years in current department or agency	19	12	19	1	1	36	11	59	5	765
2017	3 to 10 years in current department or agency	12	16	22	2	3	36	8	51	9	2243
2017	11 to 20 years in current department or agency	14	12	28	5	2	36	3	43	11	160
2017	More than 20 years in current department or agency	9	27	23	1	3	29	8	58	5	103
2014	Less than 3 years in current department or agency	11	13	21	3	2	40	10	48	11	1617
2014	3 to 10 years in current department or agency	12	13	24	2	3	37	8	46	9	2073
2014	11 to 20 years in current department or agency	15	13	26	3	2	35	6	46	10	303
2014	More than 20 years in current department or agency	14	24	24	3	1	29	4	58	6	128

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	27	11	2	2	12	2	83	4	1260
2020	3 to 10 years in current department or agency	36	31	17	3	2	9	1	75	6	2342
2020	11 to 20 years in current department or agency	36	29	13	4	2	14	3	77	7	167
2020	More than 20 years in current department or agency	36	29	21	2	1	11	0	73	3	62
2019	Less than 3 years in current department or agency	38	26	15	2	2	14	2	77	5	1279
2019	3 to 10 years in current department or agency	32	28	20	3	2	13	2	70	7	1939
2019	11 to 20 years in current department or agency	36	18	27	4	2	9	4	63	7	135
2019	More than 20 years in current department or agency	37	27	23	0	0	12	2	73	0	63
2018	Less than 3 years in current department or agency	36	27	18	1	1	15	2	76	3	1014
2018	3 to 10 years in current department or agency	24	30	24	4	4	13	1	63	9	1543
2018	11 to 20 years in current department or agency	24	29	26	5	2	12	1	62	8	102
2018	More than 20 years in current department or agency	26	27	15	5	2	25	0	71	9	61
2017	Less than 3 years in current department or agency	33	24	16	2	1	21	3	74	5	767
2017	3 to 10 years in current department or agency	22	28	22	3	3	21	2	65	7	2245
2017	11 to 20 years in current department or agency	20	23	29	5	1	20	2	55	8	158
2017	More than 20 years in current department or agency	23	39	14	4	3	14	4	75	8	103
2014	Less than 3 years in current department or agency	18	25	21	3	3	27	3	62	8	1617
2014	3 to 10 years in current department or agency	21	23	24	3	3	25	2	60	7	2071
2014	11 to 20 years in current department or agency	21	23	21	3	2	28	3	63	7	303
2014	More than 20 years in current department or agency	21	30	23	3	2	21	1	65	6	128

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	10	40	15	11	20	0	18	32	26
2020	3 to 10 years in current department or agency	0	3	36	17	30	14	0	3	55	41

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	20	15	10	10	0	3	63	21	1269
2020	3 to 10 years in current department or agency	38	22	16	12	10	0	2	61	22	2342
2020	11 to 20 years in current department or agency	31	21	23	13	12	1	0	52	25	168
2020	More than 20 years in current department or agency	26	20	20	10	23	0	1	46	33	61

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	27	21	10	7	0	1	62	18	1265
2020	3 to 10 years in current department or agency	30	30	20	11	8	0	1	61	20	2332
2020	11 to 20 years in current department or agency	32	24	20	10	12	1	1	57	23	168
2020	More than 20 years in current department or agency	33	22	19	15	10	2	0	56	25	62
2019	Less than 3 years in current department or agency	21	24	22	15	17	0	1	46	32	1278
2019	3 to 10 years in current department or agency	25	25	22	11	14	0	1	51	26	1943
2019	11 to 20 years in current department or agency	25	27	24	12	9	0	2	53	22	134
2019	More than 20 years in current department or agency	34	25	11	14	16	0	0	59	30	63
2018	Less than 3 years in current department or agency	20	23	24	14	18	0	1	44	32	1019
2018	3 to 10 years in current department or agency	22	24	25	13	16	0	1	46	29	1545
2018	11 to 20 years in current department or agency	20	26	23	16	14	0	1	47	30	102
2018	More than 20 years in current department or agency	15	34	25	7	12	0	7	53	20	60
2017	Less than 3 years in current department or agency	17	25	21	15	20	0	2	43	36	766
2017	3 to 10 years in current department or agency	20	26	20	15	16	0	2	47	32	2244
2017	11 to 20 years in current department or agency	23	22	23	12	14	0	5	48	28	159
2017	More than 20 years in current department or agency	28	20	24	14	13	0	2	48	27	103

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	27	24	13	9	0	0	54	22	1264
2020	3 to 10 years in current department or agency	18	25	28	17	12	0	0	43	29	2347
2020	11 to 20 years in current department or agency	25	26	30	11	8	1	0	51	19	166
2020	More than 20 years in current department or agency	25	11	28	21	15	0	0	37	35	62
2019	Less than 3 years in current department or agency	24	29	26	12	7	1	0	54	19	1278
2019	3 to 10 years in current department or agency	17	28	26	17	11	0	1	45	28	1939
2019	11 to 20 years in current department or agency	24	27	25	11	12	0	2	51	24	134
2019	More than 20 years in current department or agency	38	19	21	16	6	0	0	57	22	62
2018	Less than 3 years in current department or agency	23	30	27	12	8	1	1	53	20	1016
2018	3 to 10 years in current department or agency	15	25	30	17	12	0	0	41	29	1539
2018	11 to 20 years in current department or agency	17	30	28	18	7	0	0	47	25	102
2018	More than 20 years in current department or agency	16	28	33	14	5	0	5	46	19	60
2017	Less than 3 years in current department or agency	23	26	26	14	9	0	1	50	23	768
2017	3 to 10 years in current department or agency	18	27	26	16	12	0	1	45	29	2242
2017	11 to 20 years in current department or agency	17	27	28	17	7	0	2	45	25	159
2017	More than 20 years in current department or agency	27	26	24	15	7	1	0	53	22	102

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	30	18	11	7	0	1	63	19	1266
2020	3 to 10 years in current department or agency	21	29	24	15	10	0	1	51	25	2334
2020	11 to 20 years in current department or agency	30	31	19	11	9	1	0	61	20	166
2020	More than 20 years in current department or agency	26	21	18	16	17	0	2	47	34	62
2019	Less than 3 years in current department or agency	30	29	20	13	6	1	1	60	19	1270
2019	3 to 10 years in current department or agency	18	31	22	16	11	0	1	50	27	1934
2019	11 to 20 years in current department or agency	27	26	26	10	9	1	2	54	20	132
2019	More than 20 years in current department or agency	36	24	18	17	5	0	0	60	22	62
2018	Less than 3 years in current department or agency	26	31	22	10	7	1	2	59	18	1014
2018	3 to 10 years in current department or agency	16	27	27	18	12	0	1	43	30	1539
2018	11 to 20 years in current department or agency	25	33	21	13	6	1	0	59	20	102
2018	More than 20 years in current department or agency	14	34	29	13	3	2	5	51	18	61
2017	Less than 3 years in current department or agency	28	26	24	11	8	1	2	56	19	764
2017	3 to 10 years in current department or agency	17	28	24	17	12	0	1	46	30	2239
2017	11 to 20 years in current department or agency	21	29	26	13	6	0	5	52	20	159
2017	More than 20 years in current department or agency	31	22	24	12	9	1	1	54	22	100

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	25	19	14	11	1	1	56	25	1261
2020	3 to 10 years in current department or agency	20	26	23	15	14	0	1	47	29	2337
2020	11 to 20 years in current department or agency	20	23	25	19	11	2	0	44	31	166
2020	More than 20 years in current department or agency	28	11	18	24	16	2	2	40	42	62
2019	Less than 3 years in current department or agency	24	26	20	15	12	1	1	51	28	1274
2019	3 to 10 years in current department or agency	15	24	24	19	17	0	1	40	36	1933
2019	11 to 20 years in current department or agency	16	28	28	10	17	0	1	44	27	133
2019	More than 20 years in current department or agency	23	25	19	21	10	0	3	49	31	62
2018	Less than 3 years in current department or agency	22	25	21	17	13	1	1	48	30	1015
2018	3 to 10 years in current department or agency	14	22	25	20	17	1	1	37	37	1543
2018	11 to 20 years in current department or agency	15	25	20	17	21	0	1	41	39	102
2018	More than 20 years in current department or agency	9	31	23	22	10	2	3	43	34	60
2017	Less than 3 years in current department or agency	21	19	27	15	15	2	1	42	31	766
2017	3 to 10 years in current department or agency	14	23	22	21	17	1	1	38	39	2241
2017	11 to 20 years in current department or agency	17	23	23	15	19	0	4	41	35	160
2017	More than 20 years in current department or agency	21	30	20	14	13	1	1	52	27	103

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	25	13	8	5	0	3	74	13	1261
2020	3 to 10 years in current department or agency	42	27	14	8	6	0	3	71	14	2335
2020	11 to 20 years in current department or agency	47	26	14	9	3	1	1	75	12	166
2020	More than 20 years in current department or agency	41	18	21	2	6	2	11	66	9	62
2019	Less than 3 years in current department or agency	53	23	11	5	3	1	4	80	9	1275
2019	3 to 10 years in current department or agency	42	29	14	7	4	0	4	74	11	1938
2019	11 to 20 years in current department or agency	51	22	11	4	6	0	6	77	11	133
2019	More than 20 years in current department or agency	59	14	14	6	1	0	5	77	8	63
2018	Less than 3 years in current department or agency	45	26	13	5	3	1	7	77	9	1012
2018	3 to 10 years in current department or agency	39	27	16	7	5	1	4	70	13	1540
2018	11 to 20 years in current department or agency	47	25	12	6	0	0	9	80	7	102
2018	More than 20 years in current department or agency	30	35	15	2	0	2	16	80	2	60
2017	Less than 3 years in current department or agency	45	22	13	8	3	2	7	74	12	768
2017	3 to 10 years in current department or agency	38	28	14	7	6	1	7	71	13	2240
2017	11 to 20 years in current department or agency	41	29	10	6	5	0	10	77	13	156
2017	More than 20 years in current department or agency	42	21	16	4	1	3	13	75	6	102

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	27	21	10	8	0	0	61	18	1266
2020	3 to 10 years in current department or agency	31	30	20	11	8	0	0	61	19	2341
2020	11 to 20 years in current department or agency	34	34	16	10	5	1	0	69	15	167
2020	More than 20 years in current department or agency	33	26	22	8	11	0	0	58	20	61
2019	Less than 3 years in current department or agency	44	28	15	6	6	0	1	72	13	1279
2019	3 to 10 years in current department or agency	33	30	20	9	7	0	1	64	16	1938
2019	11 to 20 years in current department or agency	40	28	15	5	11	0	1	69	16	135
2019	More than 20 years in current department or agency	44	29	14	7	5	0	2	75	11	63
2018	Less than 3 years in current department or agency	41	27	16	8	6	1	1	69	14	1015
2018	3 to 10 years in current department or agency	32	28	20	11	8	0	1	60	19	1540
2018	11 to 20 years in current department or agency	28	31	23	8	8	0	2	60	17	101
2018	More than 20 years in current department or agency	32	35	10	10	5	3	5	73	16	61
2017	Less than 3 years in current department or agency	36	27	21	9	5	1	1	64	14	763
2017	3 to 10 years in current department or agency	31	30	21	11	6	0	1	62	17	2244
2017	11 to 20 years in current department or agency	35	28	19	9	4	0	4	66	14	160
2017	More than 20 years in current department or agency	42	23	19	9	3	1	3	68	12	102

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	22	19	9	7	0	7	62	18	1262
2020	3 to 10 years in current department or agency	33	26	18	9	7	0	7	63	18	2345
2020	11 to 20 years in current department or agency	34	24	22	8	7	1	5	61	16	168
2020	More than 20 years in current department or agency	35	20	17	7	8	0	13	63	17	60

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	33	15	5	3	1	2	76	8	1262
2020	3 to 10 years in current department or agency	31	36	20	8	4	1	1	68	12	2341
2020	11 to 20 years in current department or agency	31	35	23	5	4	1	1	67	10	168
2020	More than 20 years in current department or agency	29	33	15	5	13	0	5	65	19	61
2019	Less than 3 years in current department or agency	33	36	18	6	5	1	1	70	11	1275
2019	3 to 10 years in current department or agency	23	36	22	11	7	1	1	60	18	1940
2019	11 to 20 years in current department or agency	32	30	18	8	8	1	3	65	16	134
2019	More than 20 years in current department or agency	40	26	18	8	4	0	3	68	13	63
2018	Less than 3 years in current department or agency	30	33	21	9	4	1	2	65	13	1011
2018	3 to 10 years in current department or agency	19	32	26	13	7	1	1	53	21	1544
2018	11 to 20 years in current department or agency	25	31	25	13	1	3	2	59	15	101
2018	More than 20 years in current department or agency	16	39	25	12	0	2	7	60	13	59
2017	Less than 3 years in current department or agency	35	31	18	7	5	2	2	70	12	761
2017	3 to 10 years in current department or agency	21	31	25	14	8	0	1	52	22	2242
2017	11 to 20 years in current department or agency	19	28	27	16	5	1	4	49	22	159
2017	More than 20 years in current department or agency	32	31	15	13	4	2	3	67	17	100

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	31	22	9	5	0	1	64	14	1260
2020	3 to 10 years in current department or agency	21	32	24	14	8	0	0	54	22	2343
2020	11 to 20 years in current department or agency	23	32	24	15	4	1	0	56	20	167
2020	More than 20 years in current department or agency	20	24	28	13	13	0	2	45	27	61
2019	Less than 3 years in current department or agency	23	33	23	12	7	1	1	58	19	1274
2019	3 to 10 years in current department or agency	14	29	27	17	11	0	1	44	28	1940
2019	11 to 20 years in current department or agency	23	32	19	13	9	1	2	57	23	133
2019	More than 20 years in current department or agency	25	30	23	10	9	0	2	57	19	63
2018	Less than 3 years in current department or agency	22	31	26	11	7	1	1	54	19	1010
2018	3 to 10 years in current department or agency	12	27	27	20	13	0	0	39	33	1540
2018	11 to 20 years in current department or agency	16	37	19	16	10	0	1	53	27	101
2018	More than 20 years in current department or agency	19	32	23	12	7	2	5	55	20	59
2017	Less than 3 years in current department or agency	25	32	22	12	6	2	2	59	19	762
2017	3 to 10 years in current department or agency	13	27	24	22	13	0	1	40	35	2243
2017	11 to 20 years in current department or agency	19	23	26	18	8	1	4	45	28	160
2017	More than 20 years in current department or agency	23	34	24	12	6	2	0	58	18	102

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	32	18	9	5	0	1	67	14	1259
2020	3 to 10 years in current department or agency	29	33	20	12	6	0	1	62	18	2340
2020	11 to 20 years in current department or agency	32	30	22	10	5	1	0	62	15	167
2020	More than 20 years in current department or agency	31	22	20	13	11	0	3	55	25	61
2019	Less than 3 years in current department or agency	28	29	23	10	8	1	1	58	19	1268
2019	3 to 10 years in current department or agency	21	29	25	15	10	0	1	50	25	1935
2019	11 to 20 years in current department or agency	35	26	16	11	10	1	1	62	21	135
2019	More than 20 years in current department or agency	33	32	17	5	11	2	0	66	16	63
2018	Less than 3 years in current department or agency	23	28	25	13	8	1	1	52	22	1006
2018	3 to 10 years in current department or agency	17	26	26	18	12	1	0	43	30	1539
2018	11 to 20 years in current department or agency	19	32	22	15	9	0	2	52	25	101
2018	More than 20 years in current department or agency	22	37	19	9	9	0	5	62	18	59
2017	Less than 3 years in current department or agency	28	28	20	13	8	1	1	58	21	764
2017	3 to 10 years in current department or agency	17	28	23	18	13	0	1	45	31	2241
2017	11 to 20 years in current department or agency	20	30	18	18	10	1	3	52	29	159
2017	More than 20 years in current department or agency	26	29	26	12	6	1	1	56	18	102

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	25	11	5	4	1	1	80	9	1259
2020	3 to 10 years in current department or agency	44	29	13	7	5	0	1	74	12	2334
2020	11 to 20 years in current department or agency	47	19	17	9	6	1	0	67	16	167
2020	More than 20 years in current department or agency	34	31	20	5	5	2	3	69	10	62
2019	Less than 3 years in current department or agency	48	27	11	6	5	1	1	78	11	1273
2019	3 to 10 years in current department or agency	41	29	15	8	6	0	1	70	15	1932
2019	11 to 20 years in current department or agency	38	27	14	14	4	2	2	66	19	133
2019	More than 20 years in current department or agency	48	24	8	9	11	0	0	73	19	63

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	30	19	8	5	0	1	68	13	1263
2020	3 to 10 years in current department or agency	36	32	19	9	4	0	1	68	13	2341
2020	11 to 20 years in current department or agency	35	34	16	8	6	1	1	70	14	167
2020	More than 20 years in current department or agency	34	31	18	11	6	0	0	65	17	62

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	31	18	8	5	0	1	69	13	1261
2020	3 to 10 years in current department or agency	30	31	20	12	6	1	0	62	18	2340
2020	11 to 20 years in current department or agency	37	26	25	7	4	1	1	64	11	168
2020	More than 20 years in current department or agency	25	16	33	10	15	2	0	41	25	62
2019	Less than 3 years in current department or agency	34	32	19	8	5	1	1	67	14	1272
2019	3 to 10 years in current department or agency	28	32	22	10	6	0	1	61	16	1929
2019	11 to 20 years in current department or agency	32	29	20	11	5	1	2	63	16	134
2019	More than 20 years in current department or agency	44	24	12	8	11	0	0	68	19	62
2018	Less than 3 years in current department or agency	29	32	23	10	4	1	1	62	14	1004
2018	3 to 10 years in current department or agency	24	29	24	13	8	1	1	55	21	1537
2018	11 to 20 years in current department or agency	31	28	24	9	6	2	0	60	16	99
2018	More than 20 years in current department or agency	24	34	22	10	7	0	3	60	17	59
2017	Less than 3 years in current department or agency	30	32	20	10	5	2	2	64	16	759
2017	3 to 10 years in current department or agency	26	33	21	11	7	1	1	60	19	2242
2017	11 to 20 years in current department or agency	28	27	25	10	6	1	3	57	16	160
2017	More than 20 years in current department or agency	29	29	25	11	4	1	1	59	16	100

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	22	13	3	3	1	2	80	7	1256
2020	3 to 10 years in current department or agency	58	24	10	4	2	0	2	84	6	2325
2020	11 to 20 years in current department or agency	60	26	9	4	1	1	0	87	5	167
2020	More than 20 years in current department or agency	52	27	11	5	3	0	2	80	9	61
2019	Less than 3 years in current department or agency	60	19	12	3	3	0	2	81	7	1273
2019	3 to 10 years in current department or agency	59	23	10	4	3	0	2	83	7	1934
2019	11 to 20 years in current department or agency	60	22	8	3	2	1	4	86	6	133
2019	More than 20 years in current department or agency	63	17	9	2	5	3	2	84	7	61
2018	Less than 3 years in current department or agency	59	20	11	5	3	0	2	81	8	1006
2018	3 to 10 years in current department or agency	55	22	11	6	4	0	2	78	10	1530
2018	11 to 20 years in current department or agency	52	23	14	5	3	1	2	78	8	101
2018	More than 20 years in current department or agency	45	36	12	0	3	0	3	84	4	58
2017	Less than 3 years in current department or agency	60	21	11	4	2	1	2	83	6	764
2017	3 to 10 years in current department or agency	57	23	11	4	3	0	2	81	8	2245
2017	11 to 20 years in current department or agency	52	22	13	8	2	0	4	77	10	160
2017	More than 20 years in current department or agency	62	23	8	3	2	1	1	87	5	103

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	31	13	4	3	0	0	79	8	1260
2020	3 to 10 years in current department or agency	47	32	13	5	3	0	1	80	7	2327
2020	11 to 20 years in current department or agency	48	32	14	3	2	1	0	81	5	166
2020	More than 20 years in current department or agency	36	26	24	4	8	0	0	63	13	61

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	17	6	2	2	0	4	90	4	1259
2020	3 to 10 years in current department or agency	70	15	7	2	1	0	5	90	3	2324
2020	11 to 20 years in current department or agency	72	19	4	3	1	1	1	92	4	166
2020	More than 20 years in current department or agency	60	13	16	3	3	0	5	77	7	62
2019	Less than 3 years in current department or agency	71	13	6	2	1	1	6	91	3	1267
2019	3 to 10 years in current department or agency	71	13	5	3	2	1	5	89	5	1932
2019	11 to 20 years in current department or agency	67	14	5	3	2	1	8	89	6	134
2019	More than 20 years in current department or agency	76	13	7	0	2	0	3	91	2	63
2018	Less than 3 years in current department or agency	68	15	7	3	2	1	5	87	6	1011
2018	3 to 10 years in current department or agency	65	15	8	4	3	1	4	85	7	1531
2018	11 to 20 years in current department or agency	52	23	13	3	4	0	4	79	7	100
2018	More than 20 years in current department or agency	53	23	14	0	5	0	5	80	5	59

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	9	4	2	2	0	3	92	4	1257
2020	3 to 10 years in current department or agency	78	9	5	2	2	1	3	90	5	2325
2020	11 to 20 years in current department or agency	80	7	4	2	2	3	2	92	3	166
2020	More than 20 years in current department or agency	70	13	1	6	3	2	5	89	10	62
2019	Less than 3 years in current department or agency	77	8	5	3	4	1	3	89	7	1279
2019	3 to 10 years in current department or agency	74	11	5	2	3	1	2	88	6	1938
2019	11 to 20 years in current department or agency	76	9	4	3	4	1	3	88	8	134
2019	More than 20 years in current department or agency	76	11	6	0	2	1	3	92	2	63
2018	Less than 3 years in current department or agency	76	10	4	2	3	1	5	91	5	1011
2018	3 to 10 years in current department or agency	71	12	5	3	3	1	4	87	7	1539
2018	11 to 20 years in current department or agency	66	13	7	4	3	2	4	85	7	101
2018	More than 20 years in current department or agency	69	9	5	5	2	0	10	87	8	58
2017	Less than 3 years in current department or agency	75	9	4	3	3	2	4	89	6	765
2017	3 to 10 years in current department or agency	74	10	5	3	3	1	3	88	6	2244
2017	11 to 20 years in current department or agency	70	16	5	2	2	1	4	90	4	160
2017	More than 20 years in current department or agency	65	14	8	3	2	3	4	86	5	102

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	74	16	5	2	1	0	2	91	3	1253
2020	3 to 10 years in current department or agency	68	20	6	2	2	0	2	90	4	2323
2020	11 to 20 years in current department or agency	66	21	6	1	1	1	3	91	3	167
2020	More than 20 years in current department or agency	55	23	11	2	5	1	3	81	7	62
2019	Less than 3 years in current department or agency	67	18	7	3	3	0	2	87	5	1272
2019	3 to 10 years in current department or agency	63	24	8	2	2	0	1	88	4	1926
2019	11 to 20 years in current department or agency	69	18	4	4	1	0	3	90	5	135
2019	More than 20 years in current department or agency	69	21	5	4	2	0	0	89	6	63
2018	Less than 3 years in current department or agency	66	20	7	3	1	0	2	88	5	1010
2018	3 to 10 years in current department or agency	62	23	9	3	2	0	2	86	5	1549
2018	11 to 20 years in current department or agency	60	23	10	3	0	0	3	86	3	101
2018	More than 20 years in current department or agency	61	21	6	7	2	0	3	85	9	61
2017	Less than 3 years in current department or agency	63	20	8	3	2	1	3	86	6	762
2017	3 to 10 years in current department or agency	62	23	7	3	2	0	2	87	5	2242
2017	11 to 20 years in current department or agency	56	22	13	2	3	1	3	81	5	160
2017	More than 20 years in current department or agency	58	23	7	7	1	1	3	85	8	103

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	74	13	6	3	3	0	2	88	6	1259
2020	3 to 10 years in current department or agency	68	16	7	4	4	0	2	86	7	2331
2020	11 to 20 years in current department or agency	67	14	7	5	3	1	3	85	8	167
2020	More than 20 years in current department or agency	58	21	5	5	7	3	2	82	12	58
2019	Less than 3 years in current department or agency	68	15	6	4	4	1	2	85	8	1273
2019	3 to 10 years in current department or agency	62	18	8	6	4	0	1	82	10	1934
2019	11 to 20 years in current department or agency	61	15	7	8	5	0	3	78	14	135
2019	More than 20 years in current department or agency	70	19	4	3	3	0	2	90	6	63
2018	Less than 3 years in current department or agency	65	16	8	5	3	1	2	83	8	1011
2018	3 to 10 years in current department or agency	57	20	9	6	5	1	1	79	11	1542
2018	11 to 20 years in current department or agency	53	26	10	5	4	0	2	80	9	99
2018	More than 20 years in current department or agency	60	25	7	2	3	0	3	88	5	61
2017	Less than 3 years in current department or agency	67	16	6	4	4	1	3	86	8	765
2017	3 to 10 years in current department or agency	63	18	8	4	4	1	2	83	8	2247
2017	11 to 20 years in current department or agency	59	19	9	5	2	1	5	83	8	159
2017	More than 20 years in current department or agency	66	13	6	5	4	3	2	84	10	102

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	69	9	4	1	1	0	16	94	2	1259
2020	3 to 10 years in current department or agency	61	13	5	1	1	0	18	91	3	2331
2020	11 to 20 years in current department or agency	66	11	5	2	0	1	15	91	2	167
2020	More than 20 years in current department or agency	54	10	5	2	2	1	27	89	5	62
2019	Less than 3 years in current department or agency	65	10	3	1	1	0	20	94	3	1269
2019	3 to 10 years in current department or agency	61	13	5	2	1	0	18	90	3	1926
2019	11 to 20 years in current department or agency	69	10	4	1	1	0	16	94	2	134
2019	More than 20 years in current department or agency	63	11	2	3	0	0	21	94	4	62
2018	Less than 3 years in current department or agency	61	9	3	1	0	1	24	93	2	1002
2018	3 to 10 years in current department or agency	55	15	6	2	0	0	21	90	3	1536
2018	11 to 20 years in current department or agency	52	12	5	1	1	0	29	90	3	101
2018	More than 20 years in current department or agency	50	10	8	2	2	0	28	84	5	61
2017	Less than 3 years in current department or agency	63	9	4	2	1	1	21	91	4	765
2017	3 to 10 years in current department or agency	58	14	5	2	1	0	21	91	3	2243
2017	11 to 20 years in current department or agency	57	10	3	5	0	0	25	89	7	160
2017	More than 20 years in current department or agency	56	14	3	1	2	2	22	92	4	103

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	14	4	1	1	1	4	93	2	1266
2020	3 to 10 years in current department or agency	67	20	7	2	1	0	3	89	3	2339
2020	11 to 20 years in current department or agency	73	19	4	2	0	1	1	94	2	168
2020	More than 20 years in current department or agency	57	19	11	3	3	1	5	81	7	62
2019	Less than 3 years in current department or agency	73	14	4	3	1	1	5	92	4	1270
2019	3 to 10 years in current department or agency	64	20	8	3	1	0	4	88	4	1932
2019	11 to 20 years in current department or agency	65	16	11	3	0	0	5	86	3	135
2019	More than 20 years in current department or agency	79	6	6	0	0	0	9	93	0	63
2018	Less than 3 years in current department or agency	69	15	6	2	1	1	6	90	4	1007
2018	3 to 10 years in current department or agency	59	22	9	3	2	0	5	85	5	1540
2018	11 to 20 years in current department or agency	57	21	15	0	1	0	5	83	1	101
2018	More than 20 years in current department or agency	53	19	12	5	0	2	10	81	6	61
2017	Less than 3 years in current department or agency	68	15	6	1	1	1	7	91	3	761
2017	3 to 10 years in current department or agency	62	20	8	3	1	1	6	87	4	2232
2017	11 to 20 years in current department or agency	55	25	9	2	1	0	8	87	3	158
2017	More than 20 years in current department or agency	61	19	9	1	1	2	8	88	2	102

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	14	5	3	4	0	2	87	7	1266
2020	3 to 10 years in current department or agency	73	15	6	2	2	0	2	90	4	2345
2020	11 to 20 years in current department or agency	76	15	2	2	2	1	1	93	4	168
2020	More than 20 years in current department or agency	81	5	2	2	6	0	5	90	9	61
2019	Less than 3 years in current department or agency	74	12	5	2	4	1	3	89	6	1277
2019	3 to 10 years in current department or agency	74	15	5	2	2	0	2	91	4	1941
2019	11 to 20 years in current department or agency	75	17	3	0	2	0	3	95	2	135
2019	More than 20 years in current department or agency	85	7	2	5	2	0	0	92	7	62
2018	Less than 3 years in current department or agency	67	13	7	3	5	1	3	83	9	1012
2018	3 to 10 years in current department or agency	67	17	7	3	2	1	3	88	5	1546
2018	11 to 20 years in current department or agency	68	16	9	2	2	0	3	87	4	101
2018	More than 20 years in current department or agency	60	13	12	5	0	0	10	82	5	61
2017	Less than 3 years in current department or agency	63	12	10	6	6	1	2	78	12	767
2017	3 to 10 years in current department or agency	61	20	8	4	3	1	3	84	8	2242
2017	11 to 20 years in current department or agency	54	28	6	3	4	1	4	87	7	160
2017	More than 20 years in current department or agency	72	9	7	3	3	1	5	86	6	103

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	26	16	4	3	0	2	76	8	1267
2020	3 to 10 years in current department or agency	49	29	13	4	2	0	1	79	7	2341
2020	11 to 20 years in current department or agency	54	24	15	4	2	1	1	79	6	168
2020	More than 20 years in current department or agency	48	19	10	10	8	2	3	71	18	62
2019	Less than 3 years in current department or agency	61	21	11	3	1	0	2	84	5	1276
2019	3 to 10 years in current department or agency	58	24	11	3	2	0	2	84	5	1938
2019	11 to 20 years in current department or agency	63	20	10	2	1	0	3	86	3	133
2019	More than 20 years in current department or agency	51	23	14	3	5	0	3	77	8	62
2018	Less than 3 years in current department or agency	55	25	12	3	2	0	2	82	6	1013
2018	3 to 10 years in current department or agency	52	27	12	4	2	0	2	81	6	1543
2018	11 to 20 years in current department or agency	49	21	19	4	1	0	5	75	5	100
2018	More than 20 years in current department or agency	52	17	12	7	3	0	10	76	11	61
2017	Less than 3 years in current department or agency	55	24	12	3	2	0	3	82	5	764
2017	3 to 10 years in current department or agency	53	27	12	3	2	0	2	82	6	2242
2017	11 to 20 years in current department or agency	57	20	14	4	1	1	4	80	5	159
2017	More than 20 years in current department or agency	56	20	10	9	1	1	3	79	10	103

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	39	18	5	2	0	75	7	1267
2020	3 to 10 years in current department or agency	34	40	18	6	2	0	74	8	2347
2020	11 to 20 years in current department or agency	36	36	20	7	1	1	72	8	168
2020	More than 20 years in current department or agency	41	23	22	11	3	0	64	15	61

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	37	34	8	4	0	0	54	12	1264
2020	3 to 10 years in current department or agency	15	32	35	13	5	0	0	47	19	2346
2020	11 to 20 years in current department or agency	15	42	27	14	1	1	0	57	16	168
2020	More than 20 years in current department or agency	17	23	32	16	11	0	0	41	27	62
2019	Less than 3 years in current department or agency	18	36	33	10	3	0	0	54	13	1278
2019	3 to 10 years in current department or agency	14	31	36	15	5	0	0	44	20	1949
2019	11 to 20 years in current department or agency	20	29	31	13	5	0	2	50	19	134
2019	More than 20 years in current department or agency	27	27	35	7	4	0	0	54	11	63
2018	Less than 3 years in current department or agency	18	38	32	8	4	0	0	56	12	1018
2018	3 to 10 years in current department or agency	11	28	39	16	6	0	0	39	22	1548
2018	11 to 20 years in current department or agency	13	30	40	14	2	0	1	43	16	102
2018	More than 20 years in current department or agency	12	36	35	13	3	0	0	48	16	61
2017	Less than 3 years in current department or agency	14	34	36	12	4	0	0	48	15	769
2017	3 to 10 years in current department or agency	9	26	39	17	8	0	0	35	25	2244
2017	11 to 20 years in current department or agency	11	25	42	14	6	1	2	37	20	160
2017	More than 20 years in current department or agency	20	25	36	13	6	0	0	45	19	103

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	17	36	25	12	0	0	37	26	1262
2020	3 to 10 years in current department or agency	11	21	38	21	9	0	0	31	31	2343
2020	11 to 20 years in current department or agency	12	20	30	28	9	0	0	37	32	168
2020	More than 20 years in current department or agency	16	18	43	17	6	0	0	23	34	61
2019	Less than 3 years in current department or agency	7	14	39	25	14	0	0	39	22	1273
2019	3 to 10 years in current department or agency	11	20	37	23	9	0	0	32	31	1930
2019	11 to 20 years in current department or agency	15	17	32	23	12	0	2	36	32	132
2019	More than 20 years in current department or agency	9	18	34	28	10	0	2	38	27	61
2018	Less than 3 years in current department or agency	7	13	37	27	16	0	0	43	20	1002
2018	3 to 10 years in current department or agency	10	22	38	20	9	0	0	29	33	1536
2018	11 to 20 years in current department or agency	3	31	38	20	8	0	0	28	34	100
2018	More than 20 years in current department or agency	7	15	45	28	5	0	0	33	22	59
2017	Less than 3 years in current department or agency	6	16	37	27	14	0	1	41	22	765
2017	3 to 10 years in current department or agency	10	23	37	20	8	0	0	28	34	2245
2017	11 to 20 years in current department or agency	6	23	40	22	8	0	1	30	29	158
2017	More than 20 years in current department or agency	8	17	39	24	11	1	0	35	25	101

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	33	8	3	1	2	0	87	4	1266
2020	3 to 10 years in current department or agency	44	39	11	3	1	2	0	84	5	2337
2020	11 to 20 years in current department or agency	40	42	13	2	2	2	0	84	3	165
2020	More than 20 years in current department or agency	45	29	18	2	5	2	0	76	6	62
2019	Less than 3 years in current department or agency	36	38	14	5	3	5	0	77	8	1274
2019	3 to 10 years in current department or agency	30	40	18	5	2	4	0	73	8	1946
2019	11 to 20 years in current department or agency	27	41	19	4	3	5	2	73	7	135
2019	More than 20 years in current department or agency	29	38	20	3	0	10	0	74	3	62
2018	Less than 3 years in current department or agency	30	35	18	8	2	7	0	70	11	1017
2018	3 to 10 years in current department or agency	23	37	24	7	4	5	0	63	12	1543
2018	11 to 20 years in current department or agency	15	35	28	10	3	8	0	54	15	102
2018	More than 20 years in current department or agency	23	34	17	5	0	19	2	72	6	60
2017	Less than 3 years in current department or agency	15	33	20	9	7	15	1	57	19	767
2017	3 to 10 years in current department or agency	11	32	27	13	7	9	0	48	23	2244
2017	11 to 20 years in current department or agency	9	33	29	9	9	10	1	47	20	159
2017	More than 20 years in current department or agency	17	33	22	7	13	7	1	54	22	103

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	31	11	5	3	3	80	8	1263
2020	3 to 10 years in current department or agency	38	34	15	6	3	4	75	10	2336
2020	11 to 20 years in current department or agency	38	34	10	10	2	6	77	12	168
2020	More than 20 years in current department or agency	38	30	21	3	6	2	69	10	62

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	24	10	8	7	1	1	75	15	1266
2020	3 to 10 years in current department or agency	42	28	12	9	7	1	1	71	17	2337
2020	11 to 20 years in current department or agency	38	32	8	11	6	4	1	74	17	166
2020	More than 20 years in current department or agency	39	23	10	17	9	0	3	63	27	62

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	24	10	3	2	2	1	84	5	1263
2020	3 to 10 years in current department or agency	51	26	12	4	3	3	1	81	7	2328
2020	11 to 20 years in current department or agency	46	28	12	5	2	6	1	80	7	168
2020	More than 20 years in current department or agency	47	27	11	8	4	2	1	76	13	62

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	32	11	6	4	2	1	79	10	1264
2020	3 to 10 years in current department or agency	35	35	16	8	4	1	0	71	13	2344
2020	11 to 20 years in current department or agency	36	33	18	6	4	4	1	72	10	167
2020	More than 20 years in current department or agency	33	32	18	8	8	0	1	66	16	61
2019	Less than 3 years in current department or agency	31	37	15	10	5	2	0	70	15	1277
2019	3 to 10 years in current department or agency	21	38	22	11	6	2	0	60	18	1940
2019	11 to 20 years in current department or agency	23	36	21	10	6	2	2	61	17	134
2019	More than 20 years in current department or agency	22	44	20	5	3	6	0	71	8	63
2018	Less than 3 years in current department or agency	28	37	18	8	5	4	0	68	14	1018
2018	3 to 10 years in current department or agency	18	32	22	17	8	3	0	52	25	1546
2018	11 to 20 years in current department or agency	20	33	25	15	5	3	0	54	21	100
2018	More than 20 years in current department or agency	14	44	22	7	2	10	2	66	9	61
2017	Less than 3 years in current department or agency	21	37	19	11	6	6	0	62	19	768
2017	3 to 10 years in current department or agency	11	32	23	17	12	4	0	45	31	2245
2017	11 to 20 years in current department or agency	11	34	21	22	9	2	1	46	32	159
2017	More than 20 years in current department or agency	19	34	21	7	15	4	0	54	23	103

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	36	9	3	2	1	87	4	1267
2020	3 to 10 years in current department or agency	42	40	11	4	1	1	83	6	2345
2020	11 to 20 years in current department or agency	45	38	10	4	1	1	84	6	168
2020	More than 20 years in current department or agency	47	25	19	3	5	0	72	8	62

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	35	9	3	1	2	87	4	1262
2020	3 to 10 years in current department or agency	40	37	14	6	2	1	78	8	2334
2020	11 to 20 years in current department or agency	41	37	16	3	3	1	79	6	167
2020	More than 20 years in current department or agency	48	22	15	9	7	0	70	15	61

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	34	15	4	2	2	2	79	6	1257
2020	3 to 10 years in current department or agency	34	34	22	6	2	1	2	70	7	2335
2020	11 to 20 years in current department or agency	32	37	21	5	2	1	2	72	7	163
2020	More than 20 years in current department or agency	34	29	26	2	5	0	3	66	7	61

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	29	11	2	1	2	2	85	3	1262
2020	3 to 10 years in current department or agency	44	33	14	3	2	2	1	80	5	2340
2020	11 to 20 years in current department or agency	40	35	16	3	3	3	0	77	6	168
2020	More than 20 years in current department or agency	43	20	22	5	9	0	1	63	14	61

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	76	16	4	0	0	2	1	96	0	1263
2020	3 to 10 years in current department or agency	70	19	6	1	0	3	2	93	1	2347
2020	11 to 20 years in current department or agency	59	22	7	1	0	7	4	90	1	168
2020	More than 20 years in current department or agency	59	8	18	5	3	5	2	72	9	62

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	28	5	3	1	2	90	4	1265
2020	3 to 10 years in current department or agency	53	33	8	3	1	2	87	4	2337
2020	11 to 20 years in current department or agency	45	35	11	2	2	4	83	5	167
2020	More than 20 years in current department or agency	53	22	15	3	3	3	78	7	61

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	25	7	5	3	1	0	85	8	1265
2020	3 to 10 years in current department or agency	51	28	9	6	4	1	0	80	10	2332
2020	11 to 20 years in current department or agency	53	27	7	6	4	2	1	82	10	168
2020	More than 20 years in current department or agency	45	28	12	7	6	1	0	74	13	60

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	24	7	2	1	1	1	90	3	1262
2020	3 to 10 years in current department or agency	54	29	10	3	2	1	1	85	4	2338
2020	11 to 20 years in current department or agency	49	28	11	6	3	2	1	80	9	168
2020	More than 20 years in current department or agency	53	29	10	5	0	3	0	84	5	60

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	43	15	8	2	0	0	76	9	325
2020	3 to 10 years in current department or agency	30	45	14	8	2	1	0	76	10	839
2020	11 to 20 years in current department or agency	42	38	11	4	2	2	0	82	7	43
2020	More than 20 years in current department or agency	25	58	5	12	0	0	0	83	12	17
2019	Less than 3 years in current department or agency	29	37	15	10	2	4	4	71	12	316
2019	3 to 10 years in current department or agency	24	40	17	11	3	2	3	67	14	690
2019	11 to 20 years in current department or agency	41	40	15	0	4	0	0	81	4	27
2019	More than 20 years in current department or agency	22	56	6	5	6	0	6	83	11	18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	98	2	325
2020	3 to 10 years in current department or agency	98	2	843
2020	11 to 20 years in current department or agency	98	2	43
2020	More than 20 years in current department or agency	100	0	17

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	32	18	13	6	1	1	62	19	318
2020	3 to 10 years in current department or agency	30	34	16	13	6	0	0	65	19	824
2020	11 to 20 years in current department or agency	50	30	13	7	0	0	0	79	7	42
2020	More than 20 years in current department or agency	42	23	17	12	6	0	0	65	18	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	10	90	1262
2020	3 to 10 years in current department or agency	9	91	2333
2020	11 to 20 years in current department or agency	13	87	166
2020	More than 20 years in current department or agency	17	83	60

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	14	86	1263
2020	3 to 10 years in current department or agency	13	87	2335
2020	11 to 20 years in current department or agency	18	82	167
2020	More than 20 years in current department or agency	18	82	61
2019	Less than 3 years in current department or agency	16	84	1278
2019	3 to 10 years in current department or agency	14	86	1941
2019	11 to 20 years in current department or agency	15	85	135
2019	More than 20 years in current department or agency	14	86	63
2017	Less than 3 years in current department or agency	14	86	766
2017	3 to 10 years in current department or agency	16	84	2245
2017	11 to 20 years in current department or agency	12	88	158
2017	More than 20 years in current department or agency	20	80	102
2014	Less than 3 years in current department or agency	13	87	1615
2014	3 to 10 years in current department or agency	13	87	2067
2014	11 to 20 years in current department or agency	16	84	302
2014	More than 20 years in current department or agency	15	85	128

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	42	58	181
2020	3 to 10 years in current department or agency	41	59	301
2020	11 to 20 years in current department or agency	36	64	31
2020	More than 20 years in current department or agency	27	73	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	84	16	181
2020	3 to 10 years in current department or agency	75	25	301
2020	11 to 20 years in current department or agency	58	42	31
2020	More than 20 years in current department or agency	73	27	11
2019	Less than 3 years in current department or agency	83	17	203
2019	3 to 10 years in current department or agency	84	16	274
2017	Less than 3 years in current department or agency	78	22	112
2017	3 to 10 years in current department or agency	71	29	361
2017	11 to 20 years in current department or agency	63	37	19
2017	More than 20 years in current department or agency	68	32	21
2014	Less than 3 years in current department or agency	80	20	213
2014	3 to 10 years in current department or agency	78	22	266
2014	11 to 20 years in current department or agency	78	22	48
2014	More than 20 years in current department or agency	52	48	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	28	9	4	1	1	0	86	4	152
2020	3 to 10 years in current department or agency	52	31	8	5	3	0	0	84	8	228
2019	Less than 3 years in current department or agency	60	27	6	5	2	1	0	87	7	164
2019	3 to 10 years in current department or agency	51	32	5	5	7	0	0	83	12	226
2017	Less than 3 years in current department or agency	51	31	7	6	3	0	1	84	9	88
2017	3 to 10 years in current department or agency	40	35	7	10	5	1	2	77	15	258
2017	11 to 20 years in current department or agency	42	25	27	6	0	0	0	67	6	12
2017	More than 20 years in current department or agency	35	58	0	0	7	0	0	93	7	14
2014	Less than 3 years in current department or agency	59	28	4	5	4	0	1	87	9	170
2014	3 to 10 years in current department or agency	53	31	5	8	3	0	0	84	11	207
2014	11 to 20 years in current department or agency	30	54	5	5	3	3	0	86	8	37
2014	More than 20 years in current department or agency	61	39	0	0	0	0	0	100	0	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	25	6	3	1	2	3	88	5	1267
2020	3 to 10 years in current department or agency	54	27	8	4	2	2	3	85	6	2343
2020	11 to 20 years in current department or agency	51	26	12	3	0	5	2	83	4	168
2020	More than 20 years in current department or agency	52	38	3	0	6	0	1	91	6	62

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	48	16	1	58	42	1269
2020	3 to 10 years in current department or agency	29	52	17	1	64	36	2351
2020	11 to 20 years in current department or agency	26	57	15	2	68	32	168
2020	More than 20 years in current department or agency	25	56	13	7	69	31	62

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	41	59	441
2020	3 to 10 years in current department or agency	43	57	701
2020	11 to 20 years in current department or agency	37	63	44
2020	More than 20 years in current department or agency	34	66	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	24	20	16	17	1	5	44	34	438
2020	3 to 10 years in current department or agency	12	21	17	20	25	1	5	35	47	700
2020	11 to 20 years in current department or agency	16	15	14	20	33	2	0	31	55	44
2020	More than 20 years in current department or agency	14	20	19	20	20	0	7	37	43	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	22	17	24	24	1	2	33	49	441
2020	3 to 10 years in current department or agency	8	15	16	21	38	0	1	24	60	700
2020	11 to 20 years in current department or agency	9	18	13	27	33	0	0	27	60	44
2020	More than 20 years in current department or agency	14	27	12	20	27	0	0	41	47	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	20	14	7	6	2	8	69	15	1269
2020	3 to 10 years in current department or agency	41	19	15	10	10	1	5	63	21	2346
2020	11 to 20 years in current department or agency	49	13	12	8	11	1	6	67	20	168
2020	More than 20 years in current department or agency	34	24	11	8	16	2	5	62	26	62
2019	Less than 3 years in current department or agency	36	21	15	10	13	1	4	60	24	1253
2019	3 to 10 years in current department or agency	36	19	16	11	13	1	5	57	25	1916
2019	11 to 20 years in current department or agency	36	17	21	7	13	0	7	57	21	130
2019	More than 20 years in current department or agency	34	19	8	8	19	3	8	60	31	62
2018	Less than 3 years in current department or agency	37	18	15	12	11	2	5	60	24	1015
2018	3 to 10 years in current department or agency	37	16	15	12	14	1	5	56	28	1546
2018	11 to 20 years in current department or agency	40	13	14	7	14	1	11	61	24	102
2018	More than 20 years in current department or agency	33	14	16	11	14	2	10	54	28	61

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Shared Services Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack