2020 Public Service Employee Survey Results for Shared Services Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 35 4 5 2 0 0 89 7 642
2020 3 to 10 years in the federal public service 51 38 3 6 2 0 0 89 8 858
2020 11 to 20 years in the federal public service 48 39 4 8 2 0 0 87 10 1537
2020 More than 20 years in the federal public service 47 40 4 7 2 0 0 87 9 1011

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 12 2 1 1 0 0 96 3 637
2020 3 to 10 years in the federal public service 80 13 3 2 1 0 0 94 3 856
2020 11 to 20 years in the federal public service 73 18 4 2 1 1 1 93 3 1532
2020 More than 20 years in the federal public service 69 22 4 2 2 1 1 93 3 1012
2017 Less than 3 years in the federal public service 75 20 2 1 1 0 1 96 2 309
2017 3 to 10 years in the federal public service 62 25 7 3 2 1 1 88 5 767
2017 11 to 20 years in the federal public service 54 27 9 4 3 1 2 83 8 1381
2017 More than 20 years in the federal public service 53 31 9 3 2 2 1 86 5 825
2014 Less than 3 years in the federal public service 77 16 3 3 1 1 0 93 4 155
2014 3 to 10 years in the federal public service 60 25 7 4 2 1 1 87 6 1271
2014 11 to 20 years in the federal public service 53 26 9 6 3 1 2 82 9 1637
2014 More than 20 years in the federal public service 53 25 9 7 3 1 2 81 10 1058

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 29 8 10 3 0 1 79 13 640
2020 3 to 10 years in the federal public service 47 32 8 9 2 0 1 80 12 858
2020 11 to 20 years in the federal public service 47 33 10 7 3 0 1 81 9 1539
2020 More than 20 years in the federal public service 45 37 8 7 2 0 1 82 10 1009
2019 Less than 3 years in the federal public service 56 28 5 7 3 0 0 84 11 666
2019 3 to 10 years in the federal public service 47 32 8 8 5 0 0 79 13 731
2019 11 to 20 years in the federal public service 45 33 9 8 5 0 0 78 13 1462
2019 More than 20 years in the federal public service 45 33 8 9 4 0 1 79 13 855
2017 Less than 3 years in the federal public service 53 29 5 11 3 0 0 82 13 310
2017 3 to 10 years in the federal public service 38 39 10 9 5 0 0 77 13 770
2017 11 to 20 years in the federal public service 35 39 9 10 7 0 0 74 17 1382
2017 More than 20 years in the federal public service 41 39 8 6 5 0 0 81 11 828
2014 Less than 3 years in the federal public service 57 31 7 5 0 1 0 89 5 155
2014 3 to 10 years in the federal public service 39 35 8 11 7 0 0 74 18 1270
2014 11 to 20 years in the federal public service 36 36 9 11 7 0 0 73 18 1637
2014 More than 20 years in the federal public service 42 36 9 7 5 0 0 78 13 1057

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 35 10 8 2 0 0 80 11 638
2020 3 to 10 years in the federal public service 41 36 11 8 3 0 0 77 11 852
2020 11 to 20 years in the federal public service 39 37 13 8 3 0 0 76 11 1539
2020 More than 20 years in the federal public service 37 34 15 8 4 0 1 72 12 1008
2019 Less than 3 years in the federal public service 35 36 13 9 4 1 1 73 14 666
2019 3 to 10 years in the federal public service 27 36 15 14 8 0 0 63 21 729
2019 11 to 20 years in the federal public service 29 37 15 12 6 0 0 66 18 1454
2019 More than 20 years in the federal public service 26 36 18 12 6 0 1 63 18 851
2018 Less than 3 years in the federal public service 28 38 12 16 6 1 0 67 22 424
2018 3 to 10 years in the federal public service 21 37 16 15 11 0 0 58 26 563
2018 11 to 20 years in the federal public service 19 36 17 16 11 1 0 56 27 1077
2018 More than 20 years in the federal public service 17 37 17 17 11 0 2 55 28 672
2017 Less than 3 years in the federal public service 33 35 9 16 6 1 1 68 22 310
2017 3 to 10 years in the federal public service 23 36 16 13 12 0 1 59 25 770
2017 11 to 20 years in the federal public service 17 34 17 16 15 0 0 51 31 1383
2017 More than 20 years in the federal public service 19 34 17 15 14 0 1 53 29 827
2014 Less than 3 years in the federal public service 28 34 15 15 6 0 2 63 22 155
2014 3 to 10 years in the federal public service 15 29 16 19 20 0 0 44 40 1271
2014 11 to 20 years in the federal public service 11 25 16 23 24 0 0 36 47 1637
2014 More than 20 years in the federal public service 16 27 16 20 19 0 1 44 40 1058

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 5 5 2 0 0 89 7 638
2020 3 to 10 years in the federal public service 49 33 10 5 2 0 0 82 7 853
2020 11 to 20 years in the federal public service 49 34 10 5 2 0 0 84 6 1519
2020 More than 20 years in the federal public service 49 33 9 5 3 0 1 84 7 1001
2019 Less than 3 years in the federal public service 54 30 8 6 1 0 0 84 8 668
2019 3 to 10 years in the federal public service 44 34 11 7 4 0 0 78 11 727
2019 11 to 20 years in the federal public service 44 37 10 6 2 0 0 81 8 1449
2019 More than 20 years in the federal public service 46 34 11 5 3 0 0 81 8 847
2017 Less than 3 years in the federal public service 52 33 6 5 2 1 1 87 7 308
2017 3 to 10 years in the federal public service 43 39 11 5 2 0 0 82 7 768
2017 11 to 20 years in the federal public service 36 43 12 7 2 0 0 79 9 1379
2017 More than 20 years in the federal public service 39 42 10 5 3 0 0 82 8 824
2014 Less than 3 years in the federal public service 49 37 7 5 1 1 0 87 6 155
2014 3 to 10 years in the federal public service 36 39 12 9 3 1 0 75 12 1268
2014 11 to 20 years in the federal public service 33 39 15 8 4 0 0 73 12 1637
2014 More than 20 years in the federal public service 39 39 12 6 3 0 0 78 10 1057

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 27 7 4 2 0 1 86 7 641
2020 3 to 10 years in the federal public service 53 27 9 6 3 0 0 81 10 856
2020 11 to 20 years in the federal public service 52 29 10 6 4 0 0 81 9 1536
2020 More than 20 years in the federal public service 51 28 10 7 4 0 1 79 10 1010
2019 Less than 3 years in the federal public service 62 24 8 3 2 1 0 87 4 669
2019 3 to 10 years in the federal public service 50 29 8 7 5 0 1 79 12 731
2019 11 to 20 years in the federal public service 49 31 9 6 5 0 0 81 11 1459
2019 More than 20 years in the federal public service 47 32 9 8 4 0 0 80 11 852
2018 Less than 3 years in the federal public service 61 27 6 3 2 0 1 89 5 421
2018 3 to 10 years in the federal public service 45 31 10 8 6 0 0 76 14 558
2018 11 to 20 years in the federal public service 43 34 11 6 6 0 0 77 12 1073
2018 More than 20 years in the federal public service 44 32 13 7 4 0 0 77 11 671
2017 Less than 3 years in the federal public service 56 26 10 4 1 1 1 84 6 310
2017 3 to 10 years in the federal public service 46 29 12 7 5 0 1 76 12 769
2017 11 to 20 years in the federal public service 40 34 11 9 5 0 0 75 14 1377
2017 More than 20 years in the federal public service 42 35 10 8 4 0 0 78 12 828
2014 Less than 3 years in the federal public service 54 25 12 5 1 2 1 82 6 155
2014 3 to 10 years in the federal public service 38 34 14 8 6 0 1 72 14 1270
2014 11 to 20 years in the federal public service 32 35 15 10 7 0 1 68 17 1636
2014 More than 20 years in the federal public service 35 35 14 8 7 1 0 71 15 1056

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 35 10 5 2 0 0 83 7 640
2020 3 to 10 years in the federal public service 41 35 13 7 4 0 0 76 11 857
2020 11 to 20 years in the federal public service 39 37 12 8 4 0 0 76 12 1540
2020 More than 20 years in the federal public service 37 36 13 8 5 0 0 74 13 1011
2019 Less than 3 years in the federal public service 46 34 11 6 4 0 0 80 9 670
2019 3 to 10 years in the federal public service 33 36 14 10 7 0 0 69 17 731
2019 11 to 20 years in the federal public service 31 37 15 10 6 0 0 68 17 1462
2019 More than 20 years in the federal public service 32 36 15 9 7 0 0 69 16 854
2018 Less than 3 years in the federal public service 37 46 11 4 2 0 0 83 6 424
2018 3 to 10 years in the federal public service 31 39 11 9 10 0 0 70 19 562
2018 11 to 20 years in the federal public service 25 40 15 12 8 0 0 65 20 1068
2018 More than 20 years in the federal public service 26 41 14 11 8 0 0 67 19 671
2017 Less than 3 years in the federal public service 37 41 14 4 4 0 0 78 8 310
2017 3 to 10 years in the federal public service 30 41 12 9 7 0 0 72 16 768
2017 11 to 20 years in the federal public service 23 42 14 10 9 0 0 66 20 1381
2017 More than 20 years in the federal public service 25 41 14 11 8 0 0 67 19 828
2014 Less than 3 years in the federal public service 35 47 7 9 3 0 0 82 11 155
2014 3 to 10 years in the federal public service 20 43 17 11 9 0 0 63 20 1271
2014 11 to 20 years in the federal public service 19 40 16 13 11 0 0 60 24 1637
2014 More than 20 years in the federal public service 20 42 16 12 10 0 0 62 22 1057

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 30 10 6 4 0 0 80 10 638
2020 3 to 10 years in the federal public service 41 33 13 7 5 0 0 75 13 857
2020 11 to 20 years in the federal public service 35 36 15 9 4 0 0 71 14 1538
2020 More than 20 years in the federal public service 34 36 15 9 6 0 0 70 15 1014
2019 Less than 3 years in the federal public service 44 36 12 4 2 1 0 81 7 670
2019 3 to 10 years in the federal public service 29 37 17 8 8 1 0 67 17 731
2019 11 to 20 years in the federal public service 29 37 17 11 6 0 0 66 17 1459
2019 More than 20 years in the federal public service 29 37 17 11 6 0 0 66 17 854
2018 Less than 3 years in the federal public service 41 32 17 7 2 1 1 74 8 422
2018 3 to 10 years in the federal public service 27 33 16 13 10 0 0 60 23 563
2018 11 to 20 years in the federal public service 25 33 19 13 10 0 0 58 24 1077
2018 More than 20 years in the federal public service 23 33 20 14 9 0 1 57 23 674
2017 Less than 3 years in the federal public service 43 35 13 7 2 1 0 79 9 310
2017 3 to 10 years in the federal public service 27 32 17 12 11 0 0 59 24 769
2017 11 to 20 years in the federal public service 21 35 21 12 10 1 0 56 23 1382
2017 More than 20 years in the federal public service 20 36 20 13 11 0 1 56 24 828
2014 Less than 3 years in the federal public service 41 38 11 7 1 1 1 80 8 154
2014 3 to 10 years in the federal public service 18 37 18 14 12 1 0 56 26 1270
2014 11 to 20 years in the federal public service 17 33 21 16 13 0 0 50 29 1636
2014 More than 20 years in the federal public service 19 35 21 14 12 0 0 54 25 1058

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 37 11 8 3 0 0 79 11 639
2020 3 to 10 years in the federal public service 35 42 12 7 4 0 0 76 12 856
2020 11 to 20 years in the federal public service 31 43 13 10 4 0 0 74 14 1527
2020 More than 20 years in the federal public service 31 42 11 9 6 0 0 73 16 1007
2019 Less than 3 years in the federal public service 36 37 16 8 2 0 0 73 10 665
2019 3 to 10 years in the federal public service 25 37 17 12 7 0 0 63 20 730
2019 11 to 20 years in the federal public service 24 39 16 14 7 0 0 63 21 1455
2019 More than 20 years in the federal public service 24 39 17 12 7 0 0 64 19 852
2018 Less than 3 years in the federal public service 34 35 14 13 3 0 0 70 16 424
2018 3 to 10 years in the federal public service 23 34 16 15 11 0 0 58 26 564
2018 11 to 20 years in the federal public service 20 36 17 16 11 0 0 55 27 1076
2018 More than 20 years in the federal public service 20 39 19 13 9 0 0 59 22 675
2017 Less than 3 years in the federal public service 30 42 15 9 4 0 0 72 13 309
2017 3 to 10 years in the federal public service 22 39 17 14 8 0 0 61 22 768
2017 11 to 20 years in the federal public service 19 36 17 16 12 0 0 55 28 1382
2017 More than 20 years in the federal public service 18 37 19 15 10 0 0 56 25 828

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 34 8 3 2 0 0 87 5 638
2020 3 to 10 years in the federal public service 51 34 10 3 2 0 0 85 5 852
2020 11 to 20 years in the federal public service 45 37 10 4 2 0 0 83 7 1524
2020 More than 20 years in the federal public service 44 37 10 6 3 0 0 81 9 1010
2019 Less than 3 years in the federal public service 47 34 10 6 1 1 0 82 7 665
2019 3 to 10 years in the federal public service 39 38 10 7 5 0 0 77 13 730
2019 11 to 20 years in the federal public service 36 39 12 8 4 0 0 75 12 1455
2019 More than 20 years in the federal public service 36 39 14 7 4 0 0 75 11 851
2018 Less than 3 years in the federal public service 48 38 9 3 2 1 0 87 4 426
2018 3 to 10 years in the federal public service 36 41 11 7 5 0 0 78 11 560
2018 11 to 20 years in the federal public service 33 40 14 7 4 1 0 74 12 1074
2018 More than 20 years in the federal public service 35 40 14 6 4 1 0 76 10 673
2017 Less than 3 years in the federal public service 47 34 10 6 3 1 0 81 8 310
2017 3 to 10 years in the federal public service 34 40 11 9 6 0 0 75 14 770
2017 11 to 20 years in the federal public service 29 38 15 10 7 0 0 68 17 1383
2017 More than 20 years in the federal public service 31 37 15 9 6 1 0 69 16 827
2014 Less than 3 years in the federal public service 42 40 10 7 0 1 1 83 7 155
2014 3 to 10 years in the federal public service 27 43 15 8 6 1 0 71 14 1269
2014 11 to 20 years in the federal public service 27 37 14 11 9 1 0 65 21 1636
2014 More than 20 years in the federal public service 30 39 13 9 7 1 0 71 16 1056

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 33 9 7 3 0 0 82 10 638
2020 3 to 10 years in the federal public service 41 37 12 6 4 0 0 78 10 857
2020 11 to 20 years in the federal public service 37 36 14 8 5 0 0 73 13 1536
2020 More than 20 years in the federal public service 35 36 14 9 7 0 0 70 16 1012
2019 Less than 3 years in the federal public service 48 33 11 5 3 0 0 81 8 667
2019 3 to 10 years in the federal public service 32 36 15 8 8 0 0 68 17 731
2019 11 to 20 years in the federal public service 30 36 17 8 8 0 0 67 16 1459
2019 More than 20 years in the federal public service 29 38 16 10 7 0 0 66 17 854
2018 Less than 3 years in the federal public service 46 35 12 6 1 1 0 82 7 426
2018 3 to 10 years in the federal public service 28 37 14 11 10 0 0 65 21 560
2018 11 to 20 years in the federal public service 25 36 17 12 9 0 0 61 22 1074
2018 More than 20 years in the federal public service 24 37 17 12 10 0 0 61 22 672
2017 Less than 3 years in the federal public service 42 39 12 3 3 0 0 82 6 310
2017 3 to 10 years in the federal public service 26 37 16 11 9 0 0 64 20 769
2017 11 to 20 years in the federal public service 22 35 19 13 10 1 0 58 23 1383
2017 More than 20 years in the federal public service 20 36 17 14 12 0 0 57 26 829

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 31 9 3 3 0 0 86 5 633
2020 3 to 10 years in the federal public service 53 30 11 4 2 0 0 83 6 851
2020 11 to 20 years in the federal public service 52 31 11 4 2 0 0 83 6 1519
2020 More than 20 years in the federal public service 53 31 10 4 2 0 0 84 6 1007
2019 Less than 3 years in the federal public service 57 27 11 2 2 0 0 84 5 668
2019 3 to 10 years in the federal public service 44 35 12 5 4 0 0 79 9 722
2019 11 to 20 years in the federal public service 45 33 14 5 3 0 0 78 8 1446
2019 More than 20 years in the federal public service 49 32 12 4 2 0 0 82 6 849
2018 Less than 3 years in the federal public service 54 30 13 2 2 0 0 84 3 424
2018 3 to 10 years in the federal public service 45 32 12 7 3 0 0 78 10 556
2018 11 to 20 years in the federal public service 40 38 13 5 4 0 0 78 9 1066
2018 More than 20 years in the federal public service 44 34 13 5 3 0 0 79 8 669
2017 Less than 3 years in the federal public service 50 35 10 2 2 0 0 85 4 308
2017 3 to 10 years in the federal public service 47 34 12 4 3 0 0 81 7 766
2017 11 to 20 years in the federal public service 40 37 14 5 4 0 0 77 9 1379
2017 More than 20 years in the federal public service 43 37 11 5 3 0 0 80 9 825
2014 Less than 3 years in the federal public service 59 30 9 1 1 0 0 89 2 155
2014 3 to 10 years in the federal public service 52 31 10 4 3 0 0 83 7 1270
2014 11 to 20 years in the federal public service 49 31 11 4 4 0 0 81 8 1636
2014 More than 20 years in the federal public service 51 32 10 4 3 0 0 83 8 1058

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 34 14 5 3 0 0 78 8 634
2020 3 to 10 years in the federal public service 41 36 13 6 4 0 0 77 10 855
2020 11 to 20 years in the federal public service 39 35 12 9 5 0 0 75 14 1532
2020 More than 20 years in the federal public service 35 38 12 9 5 0 0 73 14 1009
2019 Less than 3 years in the federal public service 45 33 12 5 3 1 1 79 8 667
2019 3 to 10 years in the federal public service 31 38 15 10 6 0 0 69 16 728
2019 11 to 20 years in the federal public service 31 39 13 10 7 0 0 70 17 1454
2019 More than 20 years in the federal public service 32 37 14 11 6 0 0 69 17 851
2018 Less than 3 years in the federal public service 36 38 17 7 1 0 0 75 8 422
2018 3 to 10 years in the federal public service 29 40 12 12 7 0 0 69 19 560
2018 11 to 20 years in the federal public service 26 37 16 13 8 0 0 63 21 1069
2018 More than 20 years in the federal public service 26 39 16 10 9 0 0 65 19 671
2017 Less than 3 years in the federal public service 37 45 11 4 4 0 0 82 8 307
2017 3 to 10 years in the federal public service 30 39 11 12 7 0 0 70 19 765
2017 11 to 20 years in the federal public service 26 40 15 11 8 0 0 66 19 1379
2017 More than 20 years in the federal public service 26 39 15 13 7 0 0 65 20 828
2014 Less than 3 years in the federal public service 36 40 13 6 3 1 2 78 9 155
2014 3 to 10 years in the federal public service 19 39 17 12 12 0 0 58 24 1269
2014 11 to 20 years in the federal public service 16 39 15 16 13 0 0 56 29 1637
2014 More than 20 years in the federal public service 20 39 14 15 11 0 0 60 26 1057

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 28 11 5 3 0 0 81 8 636
2020 3 to 10 years in the federal public service 45 33 13 6 3 0 0 78 9 855
2020 11 to 20 years in the federal public service 42 33 13 8 4 0 0 76 12 1535
2020 More than 20 years in the federal public service 38 33 16 7 6 0 0 72 12 1011
2019 Less than 3 years in the federal public service 51 27 13 5 3 0 1 79 8 669
2019 3 to 10 years in the federal public service 33 36 17 8 6 0 0 69 14 730
2019 11 to 20 years in the federal public service 35 35 14 9 6 0 0 71 15 1459
2019 More than 20 years in the federal public service 33 35 15 10 8 0 0 68 17 854
2018 Less than 3 years in the federal public service 43 34 16 5 2 0 0 78 7 425
2018 3 to 10 years in the federal public service 34 34 16 8 8 0 0 68 16 556
2018 11 to 20 years in the federal public service 28 35 17 9 10 0 0 64 19 1063
2018 More than 20 years in the federal public service 29 35 17 10 8 0 1 65 18 667
2017 Less than 3 years in the federal public service 45 36 10 6 3 0 0 81 9 308
2017 3 to 10 years in the federal public service 35 33 18 8 6 0 0 68 14 767
2017 11 to 20 years in the federal public service 29 37 18 9 8 0 0 65 17 1378
2017 More than 20 years in the federal public service 30 34 18 11 7 0 0 64 17 827
2014 Less than 3 years in the federal public service 41 38 17 3 1 0 1 80 4 155
2014 3 to 10 years in the federal public service 26 37 15 12 9 0 0 63 21 1270
2014 11 to 20 years in the federal public service 22 34 19 12 12 0 0 57 24 1635
2014 More than 20 years in the federal public service 24 37 17 11 10 0 0 62 21 1056

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 36 8 4 2 0 0 86 6 637
2020 3 to 10 years in the federal public service 43 38 11 5 3 0 0 81 8 851
2020 11 to 20 years in the federal public service 37 39 13 8 3 0 0 76 11 1522
2020 More than 20 years in the federal public service 34 38 14 9 4 0 0 73 13 1000
2019 Less than 3 years in the federal public service 48 34 11 4 1 1 0 83 6 665
2019 3 to 10 years in the federal public service 31 38 17 8 6 0 0 69 14 727
2019 11 to 20 years in the federal public service 28 41 14 11 5 0 0 70 16 1435
2019 More than 20 years in the federal public service 29 38 16 11 5 0 0 67 17 833
2018 Less than 3 years in the federal public service 44 34 12 7 1 1 0 80 9 423
2018 3 to 10 years in the federal public service 28 34 16 12 10 0 0 62 22 559
2018 11 to 20 years in the federal public service 23 36 18 13 9 0 0 60 22 1074
2018 More than 20 years in the federal public service 26 36 18 11 9 0 0 62 20 672
2017 Less than 3 years in the federal public service 44 40 8 5 3 1 0 84 8 308
2017 3 to 10 years in the federal public service 31 34 16 12 7 0 0 65 19 767
2017 11 to 20 years in the federal public service 23 37 18 13 9 0 0 60 22 1380
2017 More than 20 years in the federal public service 27 33 18 12 9 1 0 61 21 829
2014 Less than 3 years in the federal public service 43 45 8 3 1 0 0 89 4 155
2014 3 to 10 years in the federal public service 25 37 16 12 10 0 0 62 21 1269
2014 11 to 20 years in the federal public service 20 34 19 14 12 0 0 54 26 1635
2014 More than 20 years in the federal public service 22 36 17 14 10 0 0 58 25 1054

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 33 6 3 2 0 0 89 5 639
2020 3 to 10 years in the federal public service 46 37 10 5 3 0 0 82 8 858
2020 11 to 20 years in the federal public service 42 36 11 7 3 0 0 79 10 1542
2020 More than 20 years in the federal public service 41 35 12 7 4 0 0 76 11 1009
2019 Less than 3 years in the federal public service 53 34 8 3 2 0 0 87 5 670
2019 3 to 10 years in the federal public service 38 41 9 7 5 1 0 79 12 729
2019 11 to 20 years in the federal public service 34 39 13 8 5 0 0 74 13 1465
2019 More than 20 years in the federal public service 36 37 12 10 4 0 0 73 14 854
2018 Less than 3 years in the federal public service 51 36 9 3 1 0 0 87 5 425
2018 3 to 10 years in the federal public service 36 38 12 8 6 0 0 74 14 560
2018 11 to 20 years in the federal public service 28 42 16 9 5 0 0 70 14 1074
2018 More than 20 years in the federal public service 32 38 13 10 6 0 0 71 16 675
2017 Less than 3 years in the federal public service 49 39 8 2 2 0 0 88 4 308
2017 3 to 10 years in the federal public service 36 38 12 9 5 0 0 74 14 767
2017 11 to 20 years in the federal public service 28 40 15 10 6 0 0 68 16 1379
2017 More than 20 years in the federal public service 31 38 15 9 8 0 0 69 17 828
2014 Less than 3 years in the federal public service 51 35 10 3 1 0 0 85 4 155
2014 3 to 10 years in the federal public service 30 41 15 8 5 0 0 71 14 1270
2014 11 to 20 years in the federal public service 25 41 16 11 6 0 0 66 18 1636
2014 More than 20 years in the federal public service 30 40 14 10 6 0 0 70 16 1057

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 27 10 3 2 0 0 84 6 638
2020 3 to 10 years in the federal public service 40 34 14 6 5 0 1 75 11 854
2020 11 to 20 years in the federal public service 32 33 18 11 6 0 1 65 17 1537
2020 More than 20 years in the federal public service 32 32 18 10 6 0 1 65 17 1007
2019 Less than 3 years in the federal public service 60 29 7 2 1 0 1 90 3 664
2019 3 to 10 years in the federal public service 35 36 17 7 5 0 1 72 11 728
2019 11 to 20 years in the federal public service 29 37 18 9 6 0 0 67 15 1458
2019 More than 20 years in the federal public service 31 34 17 11 7 0 1 65 17 849
2018 Less than 3 years in the federal public service 51 31 10 4 2 1 1 84 6 426
2018 3 to 10 years in the federal public service 34 36 16 9 4 0 1 70 13 564
2018 11 to 20 years in the federal public service 30 32 19 11 6 0 0 63 18 1077
2018 More than 20 years in the federal public service 30 34 18 11 7 0 1 65 18 673
2017 Less than 3 years in the federal public service 49 35 12 2 1 1 1 85 3 309
2017 3 to 10 years in the federal public service 33 41 16 5 4 0 1 74 9 770
2017 11 to 20 years in the federal public service 31 37 15 9 6 0 1 69 15 1383
2017 More than 20 years in the federal public service 35 33 16 8 7 0 1 69 15 826
2014 Less than 3 years in the federal public service 57 33 6 3 1 0 0 90 4 155
2014 3 to 10 years in the federal public service 36 37 17 6 4 0 1 73 10 1270
2014 11 to 20 years in the federal public service 30 35 19 8 6 0 1 66 14 1635
2014 More than 20 years in the federal public service 29 36 19 8 8 0 1 65 16 1058

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 18 32 24 17 1 1 42 25 641
2020 3 to 10 years in the federal public service 13 23 34 21 8 0 1 29 36 859
2020 11 to 20 years in the federal public service 12 27 38 16 6 1 1 22 40 1541
2020 More than 20 years in the federal public service 13 28 35 17 6 0 1 23 41 1014
2019 Less than 3 years in the federal public service 6 19 36 20 14 2 2 36 26 669
2019 3 to 10 years in the federal public service 16 28 35 14 6 1 1 20 44 731
2019 11 to 20 years in the federal public service 15 33 34 13 4 0 1 18 48 1463
2019 More than 20 years in the federal public service 17 28 36 14 4 0 1 18 46 856
2018 Less than 3 years in the federal public service 7 22 35 20 14 1 1 35 29 425
2018 3 to 10 years in the federal public service 16 30 37 11 4 1 1 15 47 559
2018 11 to 20 years in the federal public service 19 32 33 13 2 1 1 15 51 1079
2018 More than 20 years in the federal public service 15 31 38 11 3 1 1 14 47 674
2017 Less than 3 years in the federal public service 7 17 35 22 11 3 6 36 26 308
2017 3 to 10 years in the federal public service 13 31 34 13 6 1 3 19 46 765
2017 11 to 20 years in the federal public service 18 31 34 11 4 1 2 15 50 1376
2017 More than 20 years in the federal public service 16 30 34 14 4 1 1 18 47 824
2014 Less than 3 years in the federal public service 7 19 34 21 13 1 5 36 28 155
2014 3 to 10 years in the federal public service 17 33 31 11 5 1 1 16 52 1269
2014 11 to 20 years in the federal public service 22 36 28 9 3 1 2 11 60 1633
2014 More than 20 years in the federal public service 18 33 32 11 3 1 2 15 52 1051

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 10 20 32 28 4 2 64 15 637
2020 3 to 10 years in the federal public service 9 17 27 27 17 2 1 45 26 857
2020 11 to 20 years in the federal public service 11 20 30 26 11 1 1 37 32 1537
2020 More than 20 years in the federal public service 12 22 31 23 10 1 1 33 34 1007
2019 Less than 3 years in the federal public service 6 14 24 22 26 5 3 52 22 666
2019 3 to 10 years in the federal public service 16 22 30 20 9 2 1 31 39 728
2019 11 to 20 years in the federal public service 17 27 32 16 7 1 1 24 44 1458
2019 More than 20 years in the federal public service 16 31 31 15 5 1 1 21 48 852
2018 Less than 3 years in the federal public service 8 16 25 24 21 3 2 48 26 424
2018 3 to 10 years in the federal public service 20 30 28 13 6 1 1 20 51 557
2018 11 to 20 years in the federal public service 22 29 29 14 4 1 1 18 52 1080
2018 More than 20 years in the federal public service 20 30 30 14 4 2 1 18 51 668
2017 Less than 3 years in the federal public service 11 16 28 17 17 6 6 39 30 308
2017 3 to 10 years in the federal public service 22 28 30 9 6 2 3 16 53 765
2017 11 to 20 years in the federal public service 28 29 25 10 4 2 2 15 59 1376
2017 More than 20 years in the federal public service 24 30 28 9 5 2 1 15 56 823
2014 Less than 3 years in the federal public service 11 23 20 16 23 5 2 41 37 154
2014 3 to 10 years in the federal public service 29 28 26 8 6 2 1 15 59 1269
2014 11 to 20 years in the federal public service 35 32 20 7 3 2 1 10 69 1633
2014 More than 20 years in the federal public service 29 32 24 8 4 2 2 12 63 1056

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 18 31 20 16 4 3 39 28 638
2020 3 to 10 years in the federal public service 18 23 29 17 10 2 2 27 42 856
2020 11 to 20 years in the federal public service 21 27 32 13 5 1 1 19 48 1538
2020 More than 20 years in the federal public service 24 29 30 11 4 1 1 15 54 1012
2019 Less than 3 years in the federal public service 15 25 27 16 12 4 2 29 42 669
2019 3 to 10 years in the federal public service 22 30 28 12 6 1 2 18 54 732
2019 11 to 20 years in the federal public service 27 32 25 10 4 1 1 15 60 1456
2019 More than 20 years in the federal public service 33 30 24 7 3 1 1 11 65 853
2018 Less than 3 years in the federal public service 18 25 25 17 10 3 2 28 45 424
2018 3 to 10 years in the federal public service 28 32 27 8 3 1 1 12 61 561
2018 11 to 20 years in the federal public service 33 32 23 8 2 1 0 11 66 1075
2018 More than 20 years in the federal public service 34 29 21 10 3 2 1 13 65 669
2017 Less than 3 years in the federal public service 13 23 27 13 12 5 7 28 41 308
2017 3 to 10 years in the federal public service 27 28 25 11 4 2 3 16 58 766
2017 11 to 20 years in the federal public service 34 30 23 8 2 1 2 10 66 1377
2017 More than 20 years in the federal public service 31 33 21 9 4 1 1 13 66 827
2014 Less than 3 years in the federal public service 15 23 33 13 11 2 4 25 39 155
2014 3 to 10 years in the federal public service 31 26 26 10 3 2 2 14 59 1267
2014 11 to 20 years in the federal public service 39 30 20 5 2 1 2 8 71 1633
2014 More than 20 years in the federal public service 35 32 20 8 2 2 2 10 69 1052

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 8 23 34 28 1 2 64 12 639
2020 3 to 10 years in the federal public service 9 16 31 25 17 1 1 43 25 855
2020 11 to 20 years in the federal public service 12 20 36 22 9 1 1 32 32 1534
2020 More than 20 years in the federal public service 13 19 37 23 6 0 1 30 33 1006
2019 Less than 3 years in the federal public service 5 9 23 30 28 3 3 62 15 668
2019 3 to 10 years in the federal public service 12 21 31 24 11 0 1 36 33 727
2019 11 to 20 years in the federal public service 13 23 34 22 7 1 1 29 36 1456
2019 More than 20 years in the federal public service 16 21 36 20 5 1 1 25 38 851
2018 Less than 3 years in the federal public service 4 12 23 32 23 4 3 59 16 423
2018 3 to 10 years in the federal public service 14 19 36 20 8 1 1 29 34 559
2018 11 to 20 years in the federal public service 17 22 35 21 5 1 1 26 39 1073
2018 More than 20 years in the federal public service 14 25 35 20 4 1 1 25 40 668
2017 Less than 3 years in the federal public service 5 8 25 27 25 4 6 58 14 306
2017 3 to 10 years in the federal public service 14 20 33 19 8 1 4 29 36 761
2017 11 to 20 years in the federal public service 17 23 33 20 4 1 2 25 41 1373
2017 More than 20 years in the federal public service 17 22 35 17 6 1 1 24 41 825
2014 Less than 3 years in the federal public service 6 8 21 35 26 1 3 63 14 155
2014 3 to 10 years in the federal public service 13 18 34 23 9 1 2 33 32 1268
2014 11 to 20 years in the federal public service 20 22 31 18 5 1 2 24 44 1624
2014 More than 20 years in the federal public service 19 22 32 17 6 1 3 24 43 1049

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 9 19 31 28 3 4 64 16 638
2020 3 to 10 years in the federal public service 13 17 26 25 15 1 3 42 31 858
2020 11 to 20 years in the federal public service 17 22 29 20 9 1 1 30 40 1537
2020 More than 20 years in the federal public service 17 25 31 18 8 1 1 26 42 1010
2019 Less than 3 years in the federal public service 7 10 23 27 28 2 5 58 18 669
2019 3 to 10 years in the federal public service 16 22 31 21 8 1 2 30 39 731
2019 11 to 20 years in the federal public service 20 27 28 17 6 1 1 23 48 1458
2019 More than 20 years in the federal public service 22 25 31 14 5 1 2 19 49 856
2018 Less than 3 years in the federal public service 8 18 18 28 20 4 4 52 29 424
2018 3 to 10 years in the federal public service 20 28 29 16 5 1 1 22 49 562
2018 11 to 20 years in the federal public service 24 26 30 13 4 1 1 18 52 1080
2018 More than 20 years in the federal public service 23 28 29 13 4 2 2 17 53 670
2017 Less than 3 years in the federal public service 7 14 20 21 25 6 7 53 24 305
2017 3 to 10 years in the federal public service 23 23 30 12 6 1 3 19 49 763
2017 11 to 20 years in the federal public service 24 30 26 12 4 1 2 16 56 1375
2017 More than 20 years in the federal public service 21 30 27 14 5 2 2 19 53 821
2014 Less than 3 years in the federal public service 7 7 24 25 27 3 6 58 16 155
2014 3 to 10 years in the federal public service 25 26 25 15 5 1 2 21 53 1269
2014 11 to 20 years in the federal public service 33 29 22 9 4 1 2 13 64 1630
2014 More than 20 years in the federal public service 31 28 25 9 4 1 3 14 61 1052

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 9 18 29 27 7 4 63 17 638
2020 3 to 10 years in the federal public service 10 14 24 27 20 3 3 50 25 854
2020 11 to 20 years in the federal public service 9 16 29 29 15 2 1 45 26 1531
2020 More than 20 years in the federal public service 10 17 28 27 14 2 2 43 28 1006
2019 Less than 3 years in the federal public service 8 14 17 22 26 8 5 56 25 667
2019 3 to 10 years in the federal public service 14 20 27 19 14 3 2 35 36 729
2019 11 to 20 years in the federal public service 14 22 30 22 10 1 1 33 36 1454
2019 More than 20 years in the federal public service 14 21 31 21 8 2 2 31 37 852
2018 Less than 3 years in the federal public service 9 15 21 22 20 7 5 48 27 421
2018 3 to 10 years in the federal public service 18 22 28 17 10 2 3 28 42 558
2018 11 to 20 years in the federal public service 17 23 28 21 7 2 2 30 41 1074
2018 More than 20 years in the federal public service 15 24 29 19 6 3 3 27 42 668
2017 Less than 3 years in the federal public service 9 17 21 13 19 11 9 40 33 305
2017 3 to 10 years in the federal public service 17 21 26 17 10 3 5 30 42 763
2017 11 to 20 years in the federal public service 17 24 25 20 8 2 4 29 44 1372
2017 More than 20 years in the federal public service 16 23 26 21 8 3 3 31 41 825
2014 Less than 3 years in the federal public service 3 12 22 18 27 6 12 55 19 155
2014 3 to 10 years in the federal public service 15 17 23 23 12 3 5 39 36 1266
2014 11 to 20 years in the federal public service 17 20 26 20 9 3 4 32 40 1626
2014 More than 20 years in the federal public service 15 19 26 21 11 3 5 35 37 1053

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 14 29 24 19 3 2 45 24 637
2020 3 to 10 years in the federal public service 16 22 29 19 10 2 1 30 40 858
2020 11 to 20 years in the federal public service 23 26 31 13 6 1 1 19 49 1538
2020 More than 20 years in the federal public service 25 27 30 12 4 1 1 16 53 1011
2019 Less than 3 years in the federal public service 12 17 28 16 18 6 3 38 32 666
2019 3 to 10 years in the federal public service 22 27 30 14 5 1 1 20 50 730
2019 11 to 20 years in the federal public service 27 29 28 10 4 1 1 14 57 1463
2019 More than 20 years in the federal public service 29 32 26 7 4 1 1 12 62 853
2018 Less than 3 years in the federal public service 15 18 29 20 12 4 3 34 35 427
2018 3 to 10 years in the federal public service 25 25 32 11 4 2 1 15 52 561
2018 11 to 20 years in the federal public service 33 28 27 9 2 1 1 11 62 1079
2018 More than 20 years in the federal public service 29 33 24 9 3 2 1 12 64 672
2017 Less than 3 years in the federal public service 12 14 31 17 14 5 6 36 29 308
2017 3 to 10 years in the federal public service 24 27 28 12 4 2 3 17 54 764
2017 11 to 20 years in the federal public service 30 27 28 8 3 2 2 11 60 1374
2017 More than 20 years in the federal public service 30 29 25 9 4 2 1 14 61 825
2014 Less than 3 years in the federal public service 6 19 30 21 15 6 3 40 28 155
2014 3 to 10 years in the federal public service 24 22 32 12 5 2 2 18 48 1270
2014 11 to 20 years in the federal public service 29 30 25 9 3 1 2 12 62 1635
2014 More than 20 years in the federal public service 25 29 29 10 4 2 2 14 56 1054

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 7 25 35 28 1 1 65 10 640
2020 3 to 10 years in the federal public service 3 9 27 35 24 1 2 60 12 856
2020 11 to 20 years in the federal public service 3 8 30 39 19 0 1 59 10 1539
2020 More than 20 years in the federal public service 3 8 31 40 18 1 0 58 11 1012
2019 Less than 3 years in the federal public service 6 10 26 28 25 2 2 56 17 668
2019 3 to 10 years in the federal public service 6 14 34 28 16 0 2 44 21 730
2019 11 to 20 years in the federal public service 5 13 36 29 15 1 1 45 18 1462
2019 More than 20 years in the federal public service 6 13 34 30 14 1 2 45 20 856
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 26 11 5 2 8 7 79 8 638
2020 3 to 10 years in the federal public service 35 29 18 6 4 5 3 70 11 857
2020 11 to 20 years in the federal public service 31 31 16 6 5 6 6 70 12 1538
2020 More than 20 years in the federal public service 31 30 18 7 4 6 5 68 12 1010
2019 Less than 3 years in the federal public service 47 24 11 4 2 6 5 81 7 670
2019 3 to 10 years in the federal public service 35 27 17 6 7 6 3 68 14 729
2019 11 to 20 years in the federal public service 35 30 16 6 4 5 4 71 11 1462
2019 More than 20 years in the federal public service 34 29 17 7 4 5 4 69 13 850
2018 Less than 3 years in the federal public service 36 27 17 8 2 7 4 71 11 425
2018 3 to 10 years in the federal public service 24 31 18 10 6 7 4 62 18 560
2018 11 to 20 years in the federal public service 25 32 20 7 6 7 4 63 14 1075
2018 More than 20 years in the federal public service 25 32 21 6 5 6 5 63 13 676
2017 Less than 3 years in the federal public service 40 27 12 2 3 7 8 80 6 310
2017 3 to 10 years in the federal public service 31 27 16 8 7 6 6 65 17 769
2017 11 to 20 years in the federal public service 27 31 17 8 7 5 5 65 16 1382
2017 More than 20 years in the federal public service 27 31 18 5 6 5 6 66 13 828
2014 Less than 3 years in the federal public service 46 26 11 5 1 5 7 81 7 155
2014 3 to 10 years in the federal public service 34 30 15 7 6 4 4 70 15 1270
2014 11 to 20 years in the federal public service 33 29 16 8 5 5 4 68 15 1636
2014 More than 20 years in the federal public service 33 30 16 6 6 4 4 70 13 1058

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 21 7 4 3 1 0 86 7 636
2020 3 to 10 years in the federal public service 57 25 8 5 4 0 0 83 9 856
2020 11 to 20 years in the federal public service 54 27 8 5 4 1 0 82 10 1535
2020 More than 20 years in the federal public service 55 26 7 6 4 1 1 82 10 1009
2019 Less than 3 years in the federal public service 64 20 7 5 3 1 1 85 8 669
2019 3 to 10 years in the federal public service 51 27 9 5 6 1 0 80 11 730
2019 11 to 20 years in the federal public service 52 28 9 6 5 1 0 80 11 1457
2019 More than 20 years in the federal public service 51 26 8 8 5 1 1 78 13 854
2018 Less than 3 years in the federal public service 57 28 6 6 2 1 1 86 8 424
2018 3 to 10 years in the federal public service 43 30 11 9 6 0 0 73 15 559
2018 11 to 20 years in the federal public service 43 32 10 8 5 1 0 77 13 1075
2018 More than 20 years in the federal public service 47 29 11 6 5 2 0 78 11 672
2017 Less than 3 years in the federal public service 58 26 7 4 3 1 2 86 7 310
2017 3 to 10 years in the federal public service 47 29 11 6 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 43 32 11 7 5 1 1 76 13 1379
2017 More than 20 years in the federal public service 43 30 12 6 5 2 1 75 12 828
2014 Less than 3 years in the federal public service 62 25 6 6 1 0 0 87 7 155
2014 3 to 10 years in the federal public service 45 28 10 8 7 1 0 74 16 1271
2014 11 to 20 years in the federal public service 43 30 11 8 6 2 0 75 14 1636
2014 More than 20 years in the federal public service 48 30 9 6 6 1 0 79 12 1058

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 19 4 3 2 0 0 91 5 630
2020 3 to 10 years in the federal public service 62 27 6 2 2 0 0 89 4 852
2020 11 to 20 years in the federal public service 58 29 6 5 2 0 0 87 7 1525
2020 More than 20 years in the federal public service 59 30 5 3 2 0 0 89 5 1011
2019 Less than 3 years in the federal public service 67 23 5 3 1 0 0 90 4 667
2019 3 to 10 years in the federal public service 54 31 7 5 2 0 0 86 7 729
2019 11 to 20 years in the federal public service 56 30 7 5 2 0 0 87 7 1456
2019 More than 20 years in the federal public service 55 29 6 6 2 0 1 85 9 850
2018 Less than 3 years in the federal public service 63 26 7 3 0 0 0 89 4 422
2018 3 to 10 years in the federal public service 47 36 7 6 3 0 0 84 10 559
2018 11 to 20 years in the federal public service 49 36 8 5 2 1 0 85 7 1072
2018 More than 20 years in the federal public service 51 36 6 5 2 1 0 88 7 676
2017 Less than 3 years in the federal public service 65 24 4 4 1 0 0 90 5 310
2017 3 to 10 years in the federal public service 46 36 9 6 3 0 0 83 8 766
2017 11 to 20 years in the federal public service 43 39 9 6 3 0 0 82 8 1376
2017 More than 20 years in the federal public service 45 38 9 4 2 2 0 85 6 825
2014 Less than 3 years in the federal public service 57 34 7 1 1 0 0 91 2 155
2014 3 to 10 years in the federal public service 42 41 8 6 3 0 0 83 10 1271
2014 11 to 20 years in the federal public service 41 40 10 5 2 1 0 83 8 1637
2014 More than 20 years in the federal public service 44 40 9 4 2 0 0 84 7 1057

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 28 7 2 2 1 0 89 4 636
2020 3 to 10 years in the federal public service 53 29 11 4 2 1 0 84 5 848
2020 11 to 20 years in the federal public service 50 34 9 4 2 1 0 85 6 1521
2020 More than 20 years in the federal public service 48 34 10 4 3 1 0 83 6 1003
2019 Less than 3 years in the federal public service 61 26 8 3 1 1 1 88 4 669
2019 3 to 10 years in the federal public service 48 33 10 4 3 1 1 82 7 731
2019 11 to 20 years in the federal public service 48 35 10 4 2 1 0 83 6 1460
2019 More than 20 years in the federal public service 45 35 11 4 3 1 1 81 7 854
2018 Less than 3 years in the federal public service 57 31 7 2 0 1 1 90 3 425
2018 3 to 10 years in the federal public service 40 41 10 4 4 0 0 82 8 560
2018 11 to 20 years in the federal public service 40 39 13 4 2 2 0 81 7 1075
2018 More than 20 years in the federal public service 40 40 12 4 3 2 0 81 7 676

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 19 9 3 3 6 4 83 8 637
2020 3 to 10 years in the federal public service 55 19 9 3 3 7 4 83 6 858
2020 11 to 20 years in the federal public service 54 20 11 3 3 6 3 82 6 1535
2020 More than 20 years in the federal public service 52 23 10 3 3 6 4 82 6 1011
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 22 12 3 3 3 4 80 6 638
2020 3 to 10 years in the federal public service 57 23 13 2 2 1 2 83 4 857
2020 11 to 20 years in the federal public service 59 24 11 3 2 1 1 84 5 1538
2020 More than 20 years in the federal public service 54 27 11 3 2 1 1 83 6 1015
2019 Less than 3 years in the federal public service 56 21 12 4 2 1 5 81 7 668
2019 3 to 10 years in the federal public service 52 25 14 3 3 1 3 80 6 728
2019 11 to 20 years in the federal public service 54 26 13 3 2 1 1 81 6 1461
2019 More than 20 years in the federal public service 53 27 12 3 2 1 2 82 6 856

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 9 4 4 0 1 83 7 639
2020 3 to 10 years in the federal public service 51 30 9 5 4 0 1 81 10 856
2020 11 to 20 years in the federal public service 51 29 10 6 4 0 0 80 10 1531
2020 More than 20 years in the federal public service 47 29 12 6 4 0 1 77 11 1012
2019 Less than 3 years in the federal public service 54 28 8 6 3 1 1 83 9 668
2019 3 to 10 years in the federal public service 46 29 11 7 6 1 0 76 13 730
2019 11 to 20 years in the federal public service 44 31 12 7 5 1 0 76 13 1461
2019 More than 20 years in the federal public service 44 29 14 7 4 1 0 74 12 856
2018 Less than 3 years in the federal public service 49 29 14 5 2 1 0 79 7 423
2018 3 to 10 years in the federal public service 37 35 12 9 7 0 1 72 16 560
2018 11 to 20 years in the federal public service 38 32 15 8 6 0 0 71 14 1075
2018 More than 20 years in the federal public service 37 34 15 7 6 0 1 71 14 672
2017 Less than 3 years in the federal public service 52 28 10 4 3 3 1 83 7 308
2017 3 to 10 years in the federal public service 41 33 10 7 7 1 1 75 15 769
2017 11 to 20 years in the federal public service 37 33 13 10 5 1 1 72 15 1381
2017 More than 20 years in the federal public service 33 35 16 8 6 0 1 69 15 828
2014 Less than 3 years in the federal public service 47 31 11 7 1 1 1 80 9 155
2014 3 to 10 years in the federal public service 35 34 14 10 6 1 0 70 16 1271
2014 11 to 20 years in the federal public service 34 35 14 9 6 1 0 70 16 1637
2014 More than 20 years in the federal public service 36 33 17 8 6 0 1 69 14 1058

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 20 8 3 3 1 1 86 6 636
2020 3 to 10 years in the federal public service 59 23 10 3 3 1 1 83 6 854
2020 11 to 20 years in the federal public service 55 22 14 4 4 1 1 78 8 1537
2020 More than 20 years in the federal public service 51 23 14 3 5 1 2 77 8 1009

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 26 8 3 3 0 0 86 6 638
2020 3 to 10 years in the federal public service 54 29 10 4 3 0 1 84 6 856
2020 11 to 20 years in the federal public service 51 30 9 6 3 1 1 82 9 1536
2020 More than 20 years in the federal public service 47 31 10 7 4 0 0 79 11 1014
2019 Less than 3 years in the federal public service 60 25 7 4 3 1 1 86 7 664
2019 3 to 10 years in the federal public service 48 29 10 7 4 1 1 78 12 728
2019 11 to 20 years in the federal public service 48 30 9 7 5 0 0 79 12 1456
2019 More than 20 years in the federal public service 48 29 12 6 4 0 0 78 11 854
2018 Less than 3 years in the federal public service 53 31 8 5 3 0 0 84 8 424
2018 3 to 10 years in the federal public service 42 34 9 8 6 1 0 77 15 561
2018 11 to 20 years in the federal public service 42 30 13 9 5 1 0 73 14 1070
2018 More than 20 years in the federal public service 40 31 13 8 6 1 0 72 14 671
2017 Less than 3 years in the federal public service 57 29 7 2 3 1 1 88 5 310
2017 3 to 10 years in the federal public service 46 29 11 7 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 41 33 11 9 5 0 1 74 14 1383
2017 More than 20 years in the federal public service 36 36 13 7 6 1 1 74 13 829
2014 Less than 3 years in the federal public service 60 26 8 4 2 1 1 86 6 155
2014 3 to 10 years in the federal public service 39 34 12 9 6 1 0 74 15 1269
2014 11 to 20 years in the federal public service 36 35 12 9 6 1 0 72 16 1637
2014 More than 20 years in the federal public service 37 35 12 8 7 0 0 73 15 1058

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 35 65 642
2020 3 to 10 years in the federal public service 33 67 858
2020 11 to 20 years in the federal public service 32 68 1541
2020 More than 20 years in the federal public service 25 75 1011

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 14 6 2 2 6 11 87 6 640
2020 3 to 10 years in the federal public service 58 13 9 2 2 4 13 85 5 859
2020 11 to 20 years in the federal public service 61 16 8 1 1 4 8 89 2 1542
2020 More than 20 years in the federal public service 56 17 9 1 1 6 10 87 2 1010

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 21 5 4 3 0 0 88 7 640
2020 3 to 10 years in the federal public service 62 22 7 5 2 0 1 85 8 858
2020 11 to 20 years in the federal public service 63 23 7 4 3 0 0 86 7 1541
2020 More than 20 years in the federal public service 62 21 9 3 4 0 0 83 8 1013
2019 Less than 3 years in the federal public service 66 22 7 4 2 0 0 88 5 671
2019 3 to 10 years in the federal public service 56 25 9 5 4 0 0 81 10 731
2019 11 to 20 years in the federal public service 55 25 9 5 5 0 0 81 10 1462
2019 More than 20 years in the federal public service 58 25 8 5 3 0 0 83 8 856
2018 Less than 3 years in the federal public service 60 22 11 5 2 1 0 82 7 425
2018 3 to 10 years in the federal public service 48 29 8 8 7 0 0 77 15 561
2018 11 to 20 years in the federal public service 47 27 12 7 6 0 0 75 13 1074
2018 More than 20 years in the federal public service 47 26 16 5 5 0 0 74 11 672
2017 Less than 3 years in the federal public service 66 23 5 3 2 0 0 90 5 310
2017 3 to 10 years in the federal public service 54 25 9 5 5 1 0 80 11 769
2017 11 to 20 years in the federal public service 51 27 11 7 4 0 0 78 11 1379
2017 More than 20 years in the federal public service 48 27 13 6 5 0 0 76 11 827
2014 Less than 3 years in the federal public service 66 23 6 3 1 0 1 90 4 155
2014 3 to 10 years in the federal public service 47 29 10 7 6 1 0 76 13 1270
2014 11 to 20 years in the federal public service 45 29 11 8 6 0 0 74 14 1637
2014 More than 20 years in the federal public service 48 30 12 5 5 0 0 78 9 1056
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 23 7 2 2 9 1 88 4 640
2020 3 to 10 years in the federal public service 42 28 13 5 3 9 1 77 9 857
2020 11 to 20 years in the federal public service 36 29 16 6 4 9 0 71 11 1543
2020 More than 20 years in the federal public service 31 28 15 6 5 13 1 69 13 1013
2019 Less than 3 years in the federal public service 51 26 9 3 2 8 0 84 5 669
2019 3 to 10 years in the federal public service 29 32 17 7 6 9 0 67 14 723
2019 11 to 20 years in the federal public service 26 32 21 9 4 8 0 64 14 1460
2019 More than 20 years in the federal public service 23 30 23 9 6 9 0 58 16 850
2018 Less than 3 years in the federal public service 45 27 13 3 2 9 0 80 5 426
2018 3 to 10 years in the federal public service 22 32 21 9 7 8 0 59 17 561
2018 11 to 20 years in the federal public service 22 26 24 11 7 10 0 54 20 1079
2018 More than 20 years in the federal public service 22 28 22 8 6 13 0 58 16 677
2017 Less than 3 years in the federal public service 46 27 10 3 1 11 1 83 5 310
2017 3 to 10 years in the federal public service 23 27 21 10 7 13 0 57 19 770
2017 11 to 20 years in the federal public service 17 28 22 10 9 14 0 52 22 1383
2017 More than 20 years in the federal public service 18 28 23 10 7 14 0 53 20 828
2014 Less than 3 years in the federal public service 45 34 12 1 1 8 0 86 1 155
2014 3 to 10 years in the federal public service 20 31 21 9 7 12 0 58 18 1271
2014 11 to 20 years in the federal public service 16 30 22 11 8 13 0 52 22 1637
2014 More than 20 years in the federal public service 19 29 23 8 8 12 0 55 18 1057

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 23 10 4 3 3 0 83 7 636
2020 3 to 10 years in the federal public service 36 32 14 8 5 4 0 71 14 856
2020 11 to 20 years in the federal public service 30 34 17 10 6 2 0 65 17 1537
2020 More than 20 years in the federal public service 27 33 19 10 8 3 0 62 18 1008
2019 Less than 3 years in the federal public service 47 29 11 5 2 6 0 80 8 669
2019 3 to 10 years in the federal public service 25 31 19 12 9 4 0 58 22 725
2019 11 to 20 years in the federal public service 21 30 23 15 8 3 0 52 24 1456
2019 More than 20 years in the federal public service 20 29 22 15 11 3 0 51 27 848
2018 Less than 3 years in the federal public service 43 27 14 7 3 5 0 74 11 427
2018 3 to 10 years in the federal public service 17 32 20 15 13 3 0 51 28 557
2018 11 to 20 years in the federal public service 17 25 22 19 14 2 0 43 34 1075
2018 More than 20 years in the federal public service 16 27 24 15 14 4 0 45 30 676
2017 Less than 3 years in the federal public service 43 28 16 6 2 3 1 75 9 310
2017 3 to 10 years in the federal public service 17 26 22 17 13 4 0 45 32 770
2017 11 to 20 years in the federal public service 13 24 22 19 18 3 0 39 39 1382
2017 More than 20 years in the federal public service 14 25 22 19 16 3 0 41 36 829
2014 Less than 3 years in the federal public service 44 33 13 3 3 5 0 81 6 155
2014 3 to 10 years in the federal public service 13 26 22 19 15 4 0 41 36 1270
2014 11 to 20 years in the federal public service 11 23 23 20 19 4 0 35 41 1637
2014 More than 20 years in the federal public service 13 25 23 20 15 4 0 40 36 1058

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 29 11 6 3 6 0 79 9 639
2020 3 to 10 years in the federal public service 29 31 19 9 7 5 0 64 16 855
2020 11 to 20 years in the federal public service 21 33 21 13 7 6 0 57 20 1534
2020 More than 20 years in the federal public service 18 31 22 13 8 7 0 53 23 1014
2019 Less than 3 years in the federal public service 36 30 17 7 3 8 0 72 10 667
2019 3 to 10 years in the federal public service 17 28 21 16 10 7 0 49 28 724
2019 11 to 20 years in the federal public service 14 28 26 17 10 4 0 45 28 1454
2019 More than 20 years in the federal public service 14 26 25 17 12 5 0 42 31 847
2018 Less than 3 years in the federal public service 30 30 19 11 4 7 0 64 16 425
2018 3 to 10 years in the federal public service 10 26 25 17 17 6 0 38 35 558
2018 11 to 20 years in the federal public service 11 21 27 19 17 5 0 33 38 1079
2018 More than 20 years in the federal public service 9 24 25 20 16 7 0 36 38 673
2017 Less than 3 years in the federal public service 33 26 18 9 3 11 1 67 13 309
2017 3 to 10 years in the federal public service 12 21 25 20 15 7 0 36 37 769
2017 11 to 20 years in the federal public service 9 22 22 19 22 5 0 33 44 1379
2017 More than 20 years in the federal public service 8 22 24 20 19 7 0 32 41 825
2014 Less than 3 years in the federal public service 29 31 16 6 5 12 0 69 13 155
2014 3 to 10 years in the federal public service 9 20 23 23 18 7 0 31 45 1270
2014 11 to 20 years in the federal public service 7 18 23 23 23 6 0 26 49 1636
2014 More than 20 years in the federal public service 7 22 24 22 18 6 0 31 43 1056

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 31 9 8 5 2 0 78 13 639
2020 3 to 10 years in the federal public service 27 35 15 12 8 2 0 64 20 860
2020 11 to 20 years in the federal public service 22 36 19 12 8 3 0 59 21 1540
2020 More than 20 years in the federal public service 20 33 20 16 8 2 0 55 24 1009
2019 Less than 3 years in the federal public service 38 29 15 8 5 5 0 70 13 668
2019 3 to 10 years in the federal public service 17 28 21 19 13 3 0 46 32 724
2019 11 to 20 years in the federal public service 16 30 21 19 12 2 0 47 31 1457
2019 More than 20 years in the federal public service 14 31 22 19 12 2 0 45 32 849
2018 Less than 3 years in the federal public service 30 32 17 10 6 4 0 65 18 426
2018 3 to 10 years in the federal public service 11 27 21 21 18 3 0 39 40 561
2018 11 to 20 years in the federal public service 13 23 22 22 17 2 0 37 41 1076
2018 More than 20 years in the federal public service 10 29 23 18 15 4 0 41 35 675
2017 Less than 3 years in the federal public service 32 31 16 10 5 6 1 67 16 310
2017 3 to 10 years in the federal public service 14 24 21 20 17 4 0 40 39 770
2017 11 to 20 years in the federal public service 10 24 20 22 21 3 0 35 44 1380
2017 More than 20 years in the federal public service 10 30 19 20 17 5 0 41 39 828
2014 Less than 3 years in the federal public service 31 30 18 9 6 5 1 64 17 155
2014 3 to 10 years in the federal public service 10 23 20 22 21 4 0 35 44 1271
2014 11 to 20 years in the federal public service 7 21 19 24 24 3 0 29 50 1635
2014 More than 20 years in the federal public service 9 27 20 22 18 3 0 38 42 1056

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 20 9 2 1 4 0 88 3 640
2020 3 to 10 years in the federal public service 52 25 12 4 2 4 1 82 6 857
2020 11 to 20 years in the federal public service 46 27 14 5 2 4 1 77 7 1538
2020 More than 20 years in the federal public service 44 29 14 4 2 6 1 78 7 1013
2019 Less than 3 years in the federal public service 59 20 8 3 1 7 1 86 5 670
2019 3 to 10 years in the federal public service 51 23 12 4 3 6 1 79 7 731
2019 11 to 20 years in the federal public service 47 29 13 5 2 4 0 79 7 1466
2019 More than 20 years in the federal public service 46 28 11 5 2 7 1 81 7 852
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 39 10 2 1 1 0 86 4 640
2020 3 to 10 years in the federal public service 35 41 13 7 2 1 1 77 9 859
2020 11 to 20 years in the federal public service 29 41 18 6 4 1 0 71 10 1540
2020 More than 20 years in the federal public service 27 42 18 8 4 1 0 70 12 1013
2019 Less than 3 years in the federal public service 41 35 15 5 2 1 0 78 7 668
2019 3 to 10 years in the federal public service 26 42 17 8 6 1 0 69 14 732
2019 11 to 20 years in the federal public service 25 43 18 10 3 1 0 68 13 1465
2019 More than 20 years in the federal public service 24 43 19 9 4 1 0 68 13 854
2018 Less than 3 years in the federal public service 31 40 19 6 1 2 0 73 8 427
2018 3 to 10 years in the federal public service 15 42 22 13 8 1 0 58 21 561
2018 11 to 20 years in the federal public service 16 37 23 15 7 1 0 54 23 1078
2018 More than 20 years in the federal public service 18 38 25 10 7 2 0 57 18 672
2017 Less than 3 years in the federal public service 37 37 15 7 3 2 0 75 10 310
2017 3 to 10 years in the federal public service 17 38 21 13 10 1 0 56 23 770
2017 11 to 20 years in the federal public service 15 34 24 16 11 1 0 49 27 1381
2017 More than 20 years in the federal public service 15 39 22 13 9 2 0 55 23 827
2014 Less than 3 years in the federal public service 38 38 15 6 1 1 0 77 7 155
2014 3 to 10 years in the federal public service 18 38 20 13 10 2 0 57 23 1270
2014 11 to 20 years in the federal public service 16 35 22 15 11 1 0 51 27 1637
2014 More than 20 years in the federal public service 21 39 18 12 8 2 0 61 21 1058

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 37 14 6 3 2 0 76 10 637
2020 3 to 10 years in the federal public service 21 38 20 12 6 3 0 61 19 856
2020 11 to 20 years in the federal public service 16 36 23 15 8 2 0 53 24 1531
2020 More than 20 years in the federal public service 15 35 25 14 8 1 0 51 23 1008
2019 Less than 3 years in the federal public service 28 34 18 11 4 4 1 65 16 661
2019 3 to 10 years in the federal public service 12 30 23 22 11 2 0 43 34 726
2019 11 to 20 years in the federal public service 11 28 26 23 10 2 0 40 34 1459
2019 More than 20 years in the federal public service 10 29 27 21 11 2 0 40 33 849

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 29 9 6 3 4 2 80 10 641
2020 3 to 10 years in the federal public service 39 33 12 7 4 3 1 76 12 857
2020 11 to 20 years in the federal public service 36 38 13 7 4 2 1 76 11 1537
2020 More than 20 years in the federal public service 35 37 14 6 3 2 3 75 10 1013
2019 Less than 3 years in the federal public service 42 27 12 7 5 5 2 74 13 667
2019 3 to 10 years in the federal public service 32 34 16 6 7 3 1 70 14 725
2019 11 to 20 years in the federal public service 30 37 16 8 4 3 1 70 13 1463
2019 More than 20 years in the federal public service 29 37 19 8 4 2 1 68 12 855
2018 Less than 3 years in the federal public service 37 33 11 8 3 6 2 77 12 428
2018 3 to 10 years in the federal public service 28 37 15 9 6 3 2 68 16 560
2018 11 to 20 years in the federal public service 28 36 16 10 5 4 1 68 15 1078
2018 More than 20 years in the federal public service 27 38 17 8 4 5 1 69 13 672
2017 Less than 3 years in the federal public service 40 26 11 7 7 7 2 73 15 310
2017 3 to 10 years in the federal public service 31 37 12 9 6 3 2 72 16 769
2017 11 to 20 years in the federal public service 27 38 15 10 6 4 0 67 17 1377
2017 More than 20 years in the federal public service 29 34 16 9 5 6 1 68 15 829
2014 Less than 3 years in the federal public service 35 32 14 8 5 3 3 71 14 155
2014 3 to 10 years in the federal public service 25 36 14 12 6 5 2 65 20 1270
2014 11 to 20 years in the federal public service 23 34 16 13 7 5 2 62 21 1635
2014 More than 20 years in the federal public service 29 37 13 10 6 4 1 69 17 1054

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 32 8 3 1 2 0 87 5 637
2020 3 to 10 years in the federal public service 41 33 17 4 2 2 1 77 6 858
2020 11 to 20 years in the federal public service 37 38 16 4 3 2 1 77 7 1532
2020 More than 20 years in the federal public service 36 38 18 4 3 2 0 75 7 1009
2019 Less than 3 years in the federal public service 46 31 14 4 2 3 0 79 6 664
2019 3 to 10 years in the federal public service 30 36 21 6 4 2 0 68 10 731
2019 11 to 20 years in the federal public service 29 37 23 6 3 3 0 68 9 1458
2019 More than 20 years in the federal public service 31 36 23 6 3 2 0 67 9 852
2018 Less than 3 years in the federal public service 40 40 14 3 0 2 0 82 4 423
2018 3 to 10 years in the federal public service 27 37 22 7 5 2 0 65 13 555
2018 11 to 20 years in the federal public service 28 36 23 7 4 1 0 65 11 1076
2018 More than 20 years in the federal public service 27 36 22 8 4 4 0 66 12 673

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 24 13 4 3 12 3 76 9 637
2020 3 to 10 years in the federal public service 26 26 19 8 8 11 3 60 19 858
2020 11 to 20 years in the federal public service 23 25 19 11 8 11 2 56 22 1532
2020 More than 20 years in the federal public service 23 23 20 10 10 10 4 54 23 1009
2019 Less than 3 years in the federal public service 34 25 16 6 5 11 3 69 12 661
2019 3 to 10 years in the federal public service 20 23 22 10 12 11 1 49 25 728
2019 11 to 20 years in the federal public service 17 25 24 11 11 10 2 48 25 1461
2019 More than 20 years in the federal public service 18 25 22 12 11 11 2 49 27 853
2018 Less than 3 years in the federal public service 26 28 19 6 3 15 3 65 11 427
2018 3 to 10 years in the federal public service 15 23 22 15 12 10 2 44 31 557
2018 11 to 20 years in the federal public service 15 22 22 14 14 12 2 42 32 1075
2018 More than 20 years in the federal public service 16 23 23 12 12 12 2 46 28 676
2017 Less than 3 years in the federal public service 28 19 17 6 7 19 5 61 17 310
2017 3 to 10 years in the federal public service 19 21 21 13 13 12 2 46 30 769
2017 11 to 20 years in the federal public service 14 22 21 14 15 12 2 42 33 1377
2017 More than 20 years in the federal public service 15 24 20 12 13 12 3 47 30 827
2014 Less than 3 years in the federal public service 27 26 14 10 2 13 8 68 15 155
2014 3 to 10 years in the federal public service 12 22 22 12 16 13 3 40 33 1271
2014 11 to 20 years in the federal public service 11 21 20 17 17 13 2 37 40 1637
2014 More than 20 years in the federal public service 14 23 20 15 12 13 3 44 32 1055

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 28 11 4 3 4 0 81 7 640
2020 3 to 10 years in the federal public service 34 34 16 7 6 2 1 70 13 856
2020 11 to 20 years in the federal public service 29 35 17 10 7 2 0 66 17 1537
2020 More than 20 years in the federal public service 27 34 19 10 8 2 0 63 18 1004
2019 Less than 3 years in the federal public service 45 31 13 6 3 3 0 78 9 667
2019 3 to 10 years in the federal public service 26 33 18 10 10 2 0 61 21 729
2019 11 to 20 years in the federal public service 22 33 20 13 9 2 0 57 23 1461
2019 More than 20 years in the federal public service 19 31 25 12 11 2 0 51 24 851
2018 Less than 3 years in the federal public service 31 36 14 10 3 6 0 71 14 425
2018 3 to 10 years in the federal public service 19 32 21 13 14 2 0 51 27 560
2018 11 to 20 years in the federal public service 16 29 21 17 15 1 0 46 33 1081
2018 More than 20 years in the federal public service 13 32 23 15 14 3 0 47 30 672
2017 Less than 3 years in the federal public service 46 26 12 7 2 5 2 77 10 308
2017 3 to 10 years in the federal public service 21 31 19 13 12 3 0 53 27 769
2017 11 to 20 years in the federal public service 14 27 22 16 18 2 0 43 35 1381
2017 More than 20 years in the federal public service 13 30 21 17 15 4 0 45 33 829
2014 Less than 3 years in the federal public service 31 32 14 10 3 7 3 70 15 155
2014 3 to 10 years in the federal public service 13 24 19 19 21 4 0 39 41 1269
2014 11 to 20 years in the federal public service 10 22 20 23 22 3 0 32 47 1635
2014 More than 20 years in the federal public service 11 24 19 21 21 4 1 36 44 1057

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 28 12 6 5 4 2 76 12 641
2020 3 to 10 years in the federal public service 31 31 12 11 12 2 1 65 23 858
2020 11 to 20 years in the federal public service 26 27 14 15 15 2 1 54 31 1539
2020 More than 20 years in the federal public service 23 23 15 15 18 1 3 49 35 1013
2019 Less than 3 years in the federal public service 39 29 13 9 5 3 2 72 14 667
2019 3 to 10 years in the federal public service 28 28 15 12 15 2 0 58 27 731
2019 11 to 20 years in the federal public service 22 30 16 13 17 1 1 53 31 1461
2019 More than 20 years in the federal public service 17 26 17 15 21 2 3 45 38 855
2018 Less than 3 years in the federal public service 34 31 13 11 6 5 1 69 18 427
2018 3 to 10 years in the federal public service 22 30 13 15 18 1 1 53 33 559
2018 11 to 20 years in the federal public service 17 27 17 15 22 1 1 44 38 1080
2018 More than 20 years in the federal public service 11 26 17 18 23 2 3 39 43 676
2017 Less than 3 years in the federal public service 44 25 9 7 5 7 2 76 14 309
2017 3 to 10 years in the federal public service 22 28 13 14 19 2 1 52 35 769
2017 11 to 20 years in the federal public service 16 25 16 16 23 2 1 42 41 1379
2017 More than 20 years in the federal public service 13 24 15 17 25 3 3 39 45 829
2014 Less than 3 years in the federal public service 27 22 16 11 9 7 9 58 24 155
2014 3 to 10 years in the federal public service 13 23 14 20 27 4 1 37 49 1270
2014 11 to 20 years in the federal public service 9 21 16 19 32 3 1 30 53 1637
2014 More than 20 years in the federal public service 10 18 19 18 29 2 3 30 50 1058

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 22 9 2 2 0 4 87 4 641
2020 3 to 10 years in the federal public service 54 25 11 4 2 1 3 82 6 860
2020 11 to 20 years in the federal public service 50 24 13 6 4 0 2 77 10 1540
2020 More than 20 years in the federal public service 58 22 11 4 2 1 3 83 6 1014
2019 Less than 3 years in the federal public service 65 16 7 2 1 2 7 89 3 668
2019 3 to 10 years in the federal public service 54 25 11 5 2 0 2 82 7 728
2019 11 to 20 years in the federal public service 53 25 12 4 2 1 2 81 7 1462
2019 More than 20 years in the federal public service 54 24 11 3 2 1 5 83 5 854

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 19 8 3 1 1 4 86 5 641
2020 3 to 10 years in the federal public service 55 22 13 4 3 1 2 79 7 856
2020 11 to 20 years in the federal public service 53 23 14 5 3 1 2 78 8 1536
2020 More than 20 years in the federal public service 53 22 11 6 3 2 4 79 9 1011
2019 Less than 3 years in the federal public service 54 19 11 3 3 3 6 81 7 668
2019 3 to 10 years in the federal public service 46 22 17 8 4 1 3 70 12 728
2019 11 to 20 years in the federal public service 46 26 14 7 4 1 3 74 11 1460
2019 More than 20 years in the federal public service 46 24 15 6 4 2 4 74 10 848

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 6 4 1 1 2 5 94 2 639
2020 3 to 10 years in the federal public service 75 10 4 2 2 4 4 91 4 856
2020 11 to 20 years in the federal public service 73 9 5 3 3 4 3 88 6 1535
2020 More than 20 years in the federal public service 73 7 6 4 3 4 4 87 7 1006
2019 Less than 3 years in the federal public service 82 4 2 1 1 4 7 95 3 666
2019 3 to 10 years in the federal public service 75 8 5 2 2 4 3 89 5 725
2019 11 to 20 years in the federal public service 74 9 5 3 3 4 3 90 6 1455
2019 More than 20 years in the federal public service 70 9 4 2 4 5 5 88 7 846

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 12 5 1 1 0 8 93 2 640
2020 3 to 10 years in the federal public service 74 11 4 2 1 2 6 92 3 859
2020 11 to 20 years in the federal public service 76 9 4 1 1 2 7 93 3 1536
2020 More than 20 years in the federal public service 77 8 4 1 1 2 7 94 2 1008
2019 Less than 3 years in the federal public service 77 5 4 1 1 3 9 93 2 668
2019 3 to 10 years in the federal public service 77 7 4 2 2 2 7 91 4 726
2019 11 to 20 years in the federal public service 78 7 3 1 1 3 7 94 2 1458
2019 More than 20 years in the federal public service 76 7 3 1 1 2 9 94 2 853

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 39 11 4 2 4 0 82 6 639
2020 3 to 10 years in the federal public service 29 41 17 6 4 3 1 72 10 858
2020 11 to 20 years in the federal public service 26 41 18 8 4 4 0 70 12 1534
2020 More than 20 years in the federal public service 22 42 19 8 4 5 0 67 12 1012
2019 Less than 3 years in the federal public service 34 37 16 5 2 5 1 76 7 668
2019 3 to 10 years in the federal public service 21 39 20 9 6 4 0 63 16 728
2019 11 to 20 years in the federal public service 21 39 21 10 5 3 0 63 16 1463
2019 More than 20 years in the federal public service 19 39 24 10 5 3 0 59 15 855
2018 Less than 3 years in the federal public service 35 34 19 5 2 4 0 73 7 425
2018 3 to 10 years in the federal public service 18 34 25 11 8 4 0 54 20 559
2018 11 to 20 years in the federal public service 16 36 25 12 8 3 0 54 20 1080
2018 More than 20 years in the federal public service 15 35 26 11 8 4 1 53 20 673
2017 Less than 3 years in the federal public service 40 30 15 4 3 6 1 76 8 308
2017 3 to 10 years in the federal public service 20 32 25 11 7 5 0 55 19 770
2017 11 to 20 years in the federal public service 15 34 27 12 8 5 0 51 21 1382
2017 More than 20 years in the federal public service 13 34 25 13 8 6 1 51 23 828

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 27 8 2 1 2 0 89 3 638
2020 3 to 10 years in the federal public service 47 34 11 4 2 2 0 83 6 856
2020 11 to 20 years in the federal public service 39 39 12 5 2 3 0 81 7 1524
2020 More than 20 years in the federal public service 38 38 14 4 2 3 0 79 6 1009
2019 Less than 3 years in the federal public service 56 29 9 2 1 2 0 87 4 661
2019 3 to 10 years in the federal public service 40 34 14 6 3 3 0 76 9 728
2019 11 to 20 years in the federal public service 36 38 16 4 2 3 0 77 7 1458
2019 More than 20 years in the federal public service 33 39 16 5 2 4 0 75 8 850
2018 Less than 3 years in the federal public service 58 32 6 2 0 1 0 92 2 424
2018 3 to 10 years in the federal public service 35 37 16 4 4 4 0 75 8 561
2018 11 to 20 years in the federal public service 34 37 18 4 2 4 0 74 7 1072
2018 More than 20 years in the federal public service 34 37 19 3 2 6 0 75 5 671
2017 Less than 3 years in the federal public service 56 32 7 1 1 3 0 91 2 309
2017 3 to 10 years in the federal public service 34 38 16 4 3 5 0 76 7 768
2017 11 to 20 years in the federal public service 28 40 19 5 2 5 0 73 8 1380
2017 More than 20 years in the federal public service 30 39 18 3 2 7 0 75 6 826
2014 Less than 3 years in the federal public service 59 27 8 1 1 4 0 90 1 155
2014 3 to 10 years in the federal public service 36 36 14 5 3 6 0 77 9 1270
2014 11 to 20 years in the federal public service 30 36 17 5 3 8 1 71 10 1636
2014 More than 20 years in the federal public service 33 36 17 4 3 7 0 74 8 1057

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 27 7 2 1 5 1 89 3 637
2020 3 to 10 years in the federal public service 42 34 13 3 2 5 1 81 5 856
2020 11 to 20 years in the federal public service 43 32 14 4 2 5 1 79 6 1538
2020 More than 20 years in the federal public service 42 34 13 2 2 6 1 82 4 1010
2019 Less than 3 years in the federal public service 58 26 9 2 2 4 1 88 3 667
2019 3 to 10 years in the federal public service 42 31 16 2 2 6 0 78 5 726
2019 11 to 20 years in the federal public service 38 34 17 3 2 5 1 77 5 1460
2019 More than 20 years in the federal public service 38 35 17 3 2 5 0 77 5 853
2018 Less than 3 years in the federal public service 52 30 12 2 0 3 1 85 3 423
2018 3 to 10 years in the federal public service 32 32 19 6 3 8 1 70 9 560
2018 11 to 20 years in the federal public service 33 34 19 3 3 7 0 73 7 1075
2018 More than 20 years in the federal public service 33 31 21 4 2 8 1 70 7 668
2017 Less than 3 years in the federal public service 50 26 12 4 1 6 1 81 6 308
2017 3 to 10 years in the federal public service 34 29 18 5 3 8 2 71 9 768
2017 11 to 20 years in the federal public service 26 32 23 5 4 9 1 64 10 1379
2017 More than 20 years in the federal public service 28 35 21 4 3 8 1 69 8 827
2014 Less than 3 years in the federal public service 49 32 12 1 1 5 0 86 1 155
2014 3 to 10 years in the federal public service 36 31 17 3 4 9 1 73 8 1270
2014 11 to 20 years in the federal public service 29 33 20 4 3 10 1 69 9 1635
2014 More than 20 years in the federal public service 33 32 18 2 3 11 1 73 7 1058

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 27 11 3 1 8 1 84 4 640
2020 3 to 10 years in the federal public service 42 30 14 2 2 8 1 80 5 858
2020 11 to 20 years in the federal public service 41 32 15 3 2 6 1 79 5 1536
2020 More than 20 years in the federal public service 41 34 15 2 1 7 1 81 3 1015

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 23 7 3 2 3 1 86 6 640
2020 3 to 10 years in the federal public service 50 27 10 4 3 4 3 82 7 849
2020 11 to 20 years in the federal public service 48 29 10 4 3 4 2 82 8 1532
2020 More than 20 years in the federal public service 47 28 13 4 3 3 3 79 8 1006

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 20 4 1 0 0 0 94 1 637
2020 3 to 10 years in the federal public service 59 28 7 4 1 0 1 89 5 852
2020 11 to 20 years in the federal public service 53 33 8 4 2 0 0 86 6 1533
2020 More than 20 years in the federal public service 50 33 10 5 2 0 0 83 7 1008
2019 Less than 3 years in the federal public service 69 23 5 1 1 1 0 93 2 667
2019 3 to 10 years in the federal public service 49 35 9 3 3 1 0 85 5 727
2019 11 to 20 years in the federal public service 42 37 13 5 2 0 0 80 7 1461
2019 More than 20 years in the federal public service 40 39 12 5 3 0 0 80 8 855
2018 Less than 3 years in the federal public service 66 26 6 1 0 0 0 93 1 421
2018 3 to 10 years in the federal public service 39 38 13 5 3 1 0 78 9 561
2018 11 to 20 years in the federal public service 37 37 15 7 4 1 0 74 11 1074
2018 More than 20 years in the federal public service 36 41 15 4 3 1 0 77 7 671
2017 Less than 3 years in the federal public service 65 27 3 2 1 1 0 94 3 309
2017 3 to 10 years in the federal public service 37 39 13 6 4 0 0 77 10 770
2017 11 to 20 years in the federal public service 29 42 16 8 4 1 0 72 12 1381
2017 More than 20 years in the federal public service 31 40 17 8 4 1 0 71 12 826
2014 Less than 3 years in the federal public service 72 20 5 2 0 1 0 93 2 155
2014 3 to 10 years in the federal public service 39 37 13 6 5 1 0 77 10 1270
2014 11 to 20 years in the federal public service 30 39 16 8 6 1 0 70 14 1635
2014 More than 20 years in the federal public service 35 35 17 7 5 1 0 71 12 1056

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 22 9 4 1 0 0 86 5 637
2020 3 to 10 years in the federal public service 44 31 14 6 4 1 0 76 10 854
2020 11 to 20 years in the federal public service 36 33 16 8 6 1 0 70 14 1530
2020 More than 20 years in the federal public service 33 34 16 9 7 0 0 68 16 1009
2019 Less than 3 years in the federal public service 57 25 11 5 2 0 0 82 7 667
2019 3 to 10 years in the federal public service 32 30 19 10 9 1 0 63 18 731
2019 11 to 20 years in the federal public service 28 32 19 13 8 1 0 60 21 1459
2019 More than 20 years in the federal public service 25 29 21 14 11 1 0 54 25 855
2018 Less than 3 years in the federal public service 50 28 13 7 2 0 0 78 8 425
2018 3 to 10 years in the federal public service 22 31 22 11 13 1 0 54 24 562
2018 11 to 20 years in the federal public service 21 28 21 15 13 1 0 50 29 1075
2018 More than 20 years in the federal public service 20 28 22 14 15 2 0 49 29 671
2017 Less than 3 years in the federal public service 46 29 16 6 3 1 0 75 9 308
2017 3 to 10 years in the federal public service 20 26 24 15 14 1 0 47 29 767
2017 11 to 20 years in the federal public service 14 26 22 16 20 2 0 40 37 1379
2017 More than 20 years in the federal public service 16 26 21 17 19 1 0 42 36 826
2014 Less than 3 years in the federal public service 40 37 13 7 3 1 0 77 10 155
2014 3 to 10 years in the federal public service 14 27 25 17 15 1 0 42 32 1271
2014 11 to 20 years in the federal public service 11 25 22 19 22 1 0 37 41 1636
2014 More than 20 years in the federal public service 14 26 22 18 18 1 0 41 37 1058

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 23 10 3 1 0 0 86 4 637
2020 3 to 10 years in the federal public service 43 32 13 6 5 1 1 76 11 853
2020 11 to 20 years in the federal public service 37 33 16 8 5 0 0 71 14 1523
2020 More than 20 years in the federal public service 33 35 17 8 7 0 0 68 15 1004
2019 Less than 3 years in the federal public service 54 26 11 5 2 0 0 81 8 666
2019 3 to 10 years in the federal public service 30 33 17 11 9 0 0 63 19 728
2019 11 to 20 years in the federal public service 27 34 17 13 8 0 0 61 21 1449
2019 More than 20 years in the federal public service 24 33 19 14 10 1 0 57 24 849
2018 Less than 3 years in the federal public service 49 32 10 8 2 0 0 81 9 426
2018 3 to 10 years in the federal public service 22 33 19 14 11 1 0 56 26 562
2018 11 to 20 years in the federal public service 21 29 22 16 13 0 0 49 29 1073
2018 More than 20 years in the federal public service 20 29 20 14 15 1 0 50 29 667
2017 Less than 3 years in the federal public service 43 33 17 4 3 0 0 76 7 308
2017 3 to 10 years in the federal public service 20 29 22 16 13 0 0 49 29 767
2017 11 to 20 years in the federal public service 15 26 21 18 19 1 0 41 38 1376
2017 More than 20 years in the federal public service 15 28 19 20 18 1 0 43 38 826
2014 Less than 3 years in the federal public service 42 40 8 8 2 1 0 82 10 154
2014 3 to 10 years in the federal public service 14 31 23 18 15 0 0 45 33 1270
2014 11 to 20 years in the federal public service 11 26 21 20 21 1 0 38 41 1637
2014 More than 20 years in the federal public service 15 27 20 20 17 0 0 42 37 1057

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 21 16 8 2 3 0 73 11 638
2020 3 to 10 years in the federal public service 37 26 17 10 6 3 0 66 17 855
2020 11 to 20 years in the federal public service 35 24 20 10 7 3 0 61 18 1535
2020 More than 20 years in the federal public service 35 24 18 11 9 3 1 61 21 1010
2019 Less than 3 years in the federal public service 45 23 16 8 4 3 0 70 13 667
2019 3 to 10 years in the federal public service 29 23 22 12 11 3 0 53 24 730
2019 11 to 20 years in the federal public service 27 25 20 13 11 3 0 54 25 1463
2019 More than 20 years in the federal public service 25 27 19 14 11 3 1 54 26 853
2018 Less than 3 years in the federal public service 41 24 17 10 4 3 0 67 15 426
2018 3 to 10 years in the federal public service 20 29 21 12 16 2 0 49 29 563
2018 11 to 20 years in the federal public service 22 22 21 17 15 2 0 45 33 1075
2018 More than 20 years in the federal public service 21 23 21 15 15 5 0 46 31 674
2017 Less than 3 years in the federal public service 40 20 17 10 7 6 1 63 18 309
2017 3 to 10 years in the federal public service 20 20 24 16 17 3 0 42 34 770
2017 11 to 20 years in the federal public service 15 22 23 16 19 4 0 39 37 1382
2017 More than 20 years in the federal public service 16 25 18 16 19 5 1 44 37 826
2014 Less than 3 years in the federal public service 32 29 16 9 7 5 2 66 17 155
2014 3 to 10 years in the federal public service 16 20 24 17 19 5 0 38 37 1270
2014 11 to 20 years in the federal public service 14 19 21 19 22 4 0 35 43 1635
2014 More than 20 years in the federal public service 17 22 22 15 18 5 1 42 35 1058
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 22 40 38 640
2020 3 to 10 years in the federal public service 27 34 38 858
2020 11 to 20 years in the federal public service 25 37 38 1540
2020 More than 20 years in the federal public service 27 39 35 1015
2019 Less than 3 years in the federal public service 28 33 39 671
2019 3 to 10 years in the federal public service 32 31 38 731
2019 11 to 20 years in the federal public service 27 34 39 1464
2019 More than 20 years in the federal public service 31 34 36 856
2018 Less than 3 years in the federal public service 28 35 37 429
2018 3 to 10 years in the federal public service 33 27 40 565
2018 11 to 20 years in the federal public service 28 32 40 1079
2018 More than 20 years in the federal public service 30 33 36 676
2017 Less than 3 years in the federal public service 29 35 36 309
2017 3 to 10 years in the federal public service 28 30 42 769
2017 11 to 20 years in the federal public service 29 32 40 1381
2017 More than 20 years in the federal public service 30 33 36 829
2014 Less than 3 years in the federal public service 32 24 44 155
2014 3 to 10 years in the federal public service 36 24 40 1269
2014 11 to 20 years in the federal public service 28 30 42 1636
2014 More than 20 years in the federal public service 29 36 35 1057

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 3 43 31 2 18 4 143
2020 3 to 10 years in the federal public service 2 46 43 2 2 5 244
2020 11 to 20 years in the federal public service 8 45 40 1 0 6 389
2020 More than 20 years in the federal public service 45 20 26 2 1 5 271
2019 Less than 3 years in the federal public service 1 31 30 3 30 4 186
2019 3 to 10 years in the federal public service 3 42 41 6 1 7 237
2019 11 to 20 years in the federal public service 7 39 46 3 0 5 398
2019 More than 20 years in the federal public service 50 16 26 3 2 3 266
2018 Less than 3 years in the federal public service 1 34 35 5 19 6 123
2018 3 to 10 years in the federal public service 2 38 50 3 1 6 190
2018 11 to 20 years in the federal public service 10 33 49 4 0 5 309
2018 More than 20 years in the federal public service 45 15 27 5 1 7 210
2017 Less than 3 years in the federal public service 0 29 36 4 27 4 86
2017 3 to 10 years in the federal public service 4 26 54 6 2 7 215
2017 11 to 20 years in the federal public service 8 33 48 6 0 4 399
2017 More than 20 years in the federal public service 50 16 25 3 2 5 252
2014 Less than 3 years in the federal public service 0 17 30 16 9999 36 49
2014 3 to 10 years in the federal public service 3 28 52 9 9999 7 453
2014 11 to 20 years in the federal public service 6 27 54 9 9999 5 458
2014 More than 20 years in the federal public service 48 13 26 4 9999 9 312
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 640
2020 3 to 10 years in the federal public service 9 91 858
2020 11 to 20 years in the federal public service 10 90 1539
2020 More than 20 years in the federal public service 9 91 1016
2019 Less than 3 years in the federal public service 7 93 670
2019 3 to 10 years in the federal public service 11 89 729
2019 11 to 20 years in the federal public service 10 90 1466
2019 More than 20 years in the federal public service 10 90 852
2018 Less than 3 years in the federal public service 5 95 426
2018 3 to 10 years in the federal public service 12 88 563
2018 11 to 20 years in the federal public service 12 88 1079
2018 More than 20 years in the federal public service 10 90 671

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 66 34 44
2020 3 to 10 years in the federal public service 49 51 76
2020 11 to 20 years in the federal public service 32 68 154
2020 More than 20 years in the federal public service 42 58 96
2019 Less than 3 years in the federal public service 53 47 45
2019 3 to 10 years in the federal public service 54 46 81
2019 11 to 20 years in the federal public service 37 63 151
2019 More than 20 years in the federal public service 42 58 85
2018 Less than 3 years in the federal public service 65 35 25
2018 3 to 10 years in the federal public service 48 52 70
2018 11 to 20 years in the federal public service 42 58 125
2018 More than 20 years in the federal public service 46 54 70

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 53 47 44
2020 3 to 10 years in the federal public service 72 28 76
2020 11 to 20 years in the federal public service 61 39 154
2020 More than 20 years in the federal public service 67 33 96
2019 Less than 3 years in the federal public service 45 55 45
2019 3 to 10 years in the federal public service 58 42 81
2019 11 to 20 years in the federal public service 63 37 151
2019 More than 20 years in the federal public service 57 43 85
2018 Less than 3 years in the federal public service 47 53 25
2018 3 to 10 years in the federal public service 68 32 70
2018 11 to 20 years in the federal public service 67 33 125
2018 More than 20 years in the federal public service 68 32 70

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 11 89 154
2020 More than 20 years in the federal public service 15 85 96
2019 11 to 20 years in the federal public service 7 93 151
2019 More than 20 years in the federal public service 13 87 85
2018 11 to 20 years in the federal public service 8 92 125
2018 More than 20 years in the federal public service 7 93 70

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 154
2020 More than 20 years in the federal public service 0 100 96
2019 3 to 10 years in the federal public service 0 100 81
2019 11 to 20 years in the federal public service 0 100 151
2018 Less than 3 years in the federal public service 0 100 25
2018 3 to 10 years in the federal public service 0 100 70
2018 11 to 20 years in the federal public service 0 100 125
2018 More than 20 years in the federal public service 0 100 70

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 10 90 154
2020 More than 20 years in the federal public service 5 95 96
2019 Less than 3 years in the federal public service 12 88 45
2019 3 to 10 years in the federal public service 8 92 81
2019 11 to 20 years in the federal public service 14 86 151
2019 More than 20 years in the federal public service 17 83 85
2018 11 to 20 years in the federal public service 12 88 125

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 44
2020 3 to 10 years in the federal public service 0 100 76
2019 11 to 20 years in the federal public service 0 100 151
2018 Less than 3 years in the federal public service 0 100 25

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 3 97 154
2019 11 to 20 years in the federal public service 6 94 151
2018 3 to 10 years in the federal public service 8 92 70
2018 11 to 20 years in the federal public service 4 96 125

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 32 68 44
2020 3 to 10 years in the federal public service 42 58 76
2020 11 to 20 years in the federal public service 49 51 154
2020 More than 20 years in the federal public service 44 56 96
2019 Less than 3 years in the federal public service 38 62 44
2019 3 to 10 years in the federal public service 39 61 80
2019 11 to 20 years in the federal public service 47 53 150
2019 More than 20 years in the federal public service 42 58 86
2018 Less than 3 years in the federal public service 51 49 25
2018 3 to 10 years in the federal public service 46 54 70
2018 11 to 20 years in the federal public service 43 57 125
2018 More than 20 years in the federal public service 28 72 70

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 43 57 44
2020 3 to 10 years in the federal public service 46 54 76
2020 11 to 20 years in the federal public service 50 50 154
2020 More than 20 years in the federal public service 42 58 96
2019 Less than 3 years in the federal public service 42 58 44
2019 3 to 10 years in the federal public service 40 60 80
2019 11 to 20 years in the federal public service 42 58 150
2019 More than 20 years in the federal public service 47 53 86
2018 Less than 3 years in the federal public service 19 81 25
2018 3 to 10 years in the federal public service 44 56 70
2018 11 to 20 years in the federal public service 36 64 125
2018 More than 20 years in the federal public service 41 59 70

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 38 62 44
2020 3 to 10 years in the federal public service 56 44 76
2020 11 to 20 years in the federal public service 41 59 154
2020 More than 20 years in the federal public service 57 43 96
2019 Less than 3 years in the federal public service 43 57 44
2019 3 to 10 years in the federal public service 43 57 80
2019 11 to 20 years in the federal public service 43 57 150
2019 More than 20 years in the federal public service 52 48 86
2018 11 to 20 years in the federal public service 50 50 125

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 47 53 44
2020 3 to 10 years in the federal public service 46 54 76
2020 11 to 20 years in the federal public service 45 55 154
2020 More than 20 years in the federal public service 35 65 96
2019 Less than 3 years in the federal public service 38 62 44
2019 3 to 10 years in the federal public service 40 60 80
2019 11 to 20 years in the federal public service 46 54 150
2019 More than 20 years in the federal public service 35 65 86
2018 Less than 3 years in the federal public service 46 54 25
2018 3 to 10 years in the federal public service 38 62 70
2018 11 to 20 years in the federal public service 43 57 125
2018 More than 20 years in the federal public service 35 65 70

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 31 69 44
2020 3 to 10 years in the federal public service 29 71 76
2020 11 to 20 years in the federal public service 33 67 154
2020 More than 20 years in the federal public service 35 65 96
2019 Less than 3 years in the federal public service 22 78 44
2019 3 to 10 years in the federal public service 37 63 80
2019 11 to 20 years in the federal public service 28 72 150
2019 More than 20 years in the federal public service 30 70 86
2018 11 to 20 years in the federal public service 28 72 125

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 56 44 44
2020 3 to 10 years in the federal public service 49 51 76
2020 11 to 20 years in the federal public service 57 43 154
2020 More than 20 years in the federal public service 44 56 96
2019 Less than 3 years in the federal public service 44 56 44
2019 3 to 10 years in the federal public service 59 41 80
2019 11 to 20 years in the federal public service 46 54 150
2019 More than 20 years in the federal public service 60 40 86
2018 Less than 3 years in the federal public service 61 39 25
2018 3 to 10 years in the federal public service 59 41 70
2018 11 to 20 years in the federal public service 51 49 125
2018 More than 20 years in the federal public service 56 44 70

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 19 81 44
2020 3 to 10 years in the federal public service 42 58 76
2020 11 to 20 years in the federal public service 33 67 154
2020 More than 20 years in the federal public service 34 66 96
2019 Less than 3 years in the federal public service 20 80 44
2019 3 to 10 years in the federal public service 32 68 80
2019 11 to 20 years in the federal public service 41 59 150
2019 More than 20 years in the federal public service 35 65 86
2018 Less than 3 years in the federal public service 26 74 25
2018 3 to 10 years in the federal public service 33 67 70
2018 11 to 20 years in the federal public service 29 71 125
2018 More than 20 years in the federal public service 33 67 70

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 44
2020 11 to 20 years in the federal public service 0 100 154
2019 11 to 20 years in the federal public service 0 100 150
2018 11 to 20 years in the federal public service 0 100 125

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 16 84 44
2020 3 to 10 years in the federal public service 8 92 76
2019 Less than 3 years in the federal public service 16 84 44
2018 3 to 10 years in the federal public service 16 84 70
2018 11 to 20 years in the federal public service 7 93 125

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 11 89 154
2020 More than 20 years in the federal public service 8 92 96
2019 11 to 20 years in the federal public service 10 90 150
2019 More than 20 years in the federal public service 12 88 86
2018 3 to 10 years in the federal public service 12 88 70
2018 11 to 20 years in the federal public service 12 88 125

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 40 60 44
2020 3 to 10 years in the federal public service 45 55 76
2020 11 to 20 years in the federal public service 46 54 154
2020 More than 20 years in the federal public service 52 48 96
2019 Less than 3 years in the federal public service 48 52 44
2019 3 to 10 years in the federal public service 50 50 80
2019 11 to 20 years in the federal public service 53 47 150
2019 More than 20 years in the federal public service 51 49 86
2018 Less than 3 years in the federal public service 24 76 25
2018 3 to 10 years in the federal public service 57 43 70
2018 11 to 20 years in the federal public service 56 44 125
2018 More than 20 years in the federal public service 54 46 70

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 17 83 44
2020 3 to 10 years in the federal public service 24 76 76
2020 11 to 20 years in the federal public service 19 81 154
2020 More than 20 years in the federal public service 27 73 96
2019 Less than 3 years in the federal public service 28 72 44
2019 3 to 10 years in the federal public service 26 74 80
2019 11 to 20 years in the federal public service 23 77 150
2019 More than 20 years in the federal public service 21 79 86
2018 11 to 20 years in the federal public service 22 78 125

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 25 75 44
2020 3 to 10 years in the federal public service 14 86 76
2020 11 to 20 years in the federal public service 10 90 154
2020 More than 20 years in the federal public service 15 85 96
2019 Less than 3 years in the federal public service 15 85 44
2019 3 to 10 years in the federal public service 19 81 80
2019 11 to 20 years in the federal public service 14 86 150
2019 More than 20 years in the federal public service 10 90 86
2018 Less than 3 years in the federal public service 19 81 25
2018 3 to 10 years in the federal public service 7 93 70
2018 11 to 20 years in the federal public service 14 86 125
2018 More than 20 years in the federal public service 15 85 70

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 57 43 44
2020 3 to 10 years in the federal public service 48 52 76
2020 11 to 20 years in the federal public service 56 44 154
2020 More than 20 years in the federal public service 50 50 96
2019 Less than 3 years in the federal public service 50 50 44
2019 3 to 10 years in the federal public service 60 40 78
2019 11 to 20 years in the federal public service 61 39 150
2019 More than 20 years in the federal public service 52 48 86
2018 Less than 3 years in the federal public service 71 29 25
2018 3 to 10 years in the federal public service 60 40 70
2018 11 to 20 years in the federal public service 58 42 125
2018 More than 20 years in the federal public service 53 47 70

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 32 68 44
2020 3 to 10 years in the federal public service 28 72 76
2020 11 to 20 years in the federal public service 33 67 154
2020 More than 20 years in the federal public service 17 83 96
2019 Less than 3 years in the federal public service 18 82 44
2019 3 to 10 years in the federal public service 33 67 78
2019 11 to 20 years in the federal public service 28 72 150
2019 More than 20 years in the federal public service 27 73 86
2018 Less than 3 years in the federal public service 19 81 25
2018 3 to 10 years in the federal public service 33 67 70
2018 11 to 20 years in the federal public service 23 77 125
2018 More than 20 years in the federal public service 20 80 70

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 13 87 154
2020 More than 20 years in the federal public service 7 93 96
2019 11 to 20 years in the federal public service 14 86 150
2019 More than 20 years in the federal public service 9 91 86
2018 11 to 20 years in the federal public service 6 94 125

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 16 84 154
2020 More than 20 years in the federal public service 12 88 96
2019 11 to 20 years in the federal public service 16 84 150
2019 More than 20 years in the federal public service 19 81 86
2018 11 to 20 years in the federal public service 25 75 125

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 12 88 44
2020 3 to 10 years in the federal public service 11 89 76
2020 11 to 20 years in the federal public service 9 91 154
2020 More than 20 years in the federal public service 10 90 96
2019 11 to 20 years in the federal public service 11 89 150
2019 More than 20 years in the federal public service 11 89 86
2018 11 to 20 years in the federal public service 9 91 125

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 6 94 154
2020 More than 20 years in the federal public service 5 95 96
2019 11 to 20 years in the federal public service 3 97 150
2019 More than 20 years in the federal public service 6 94 86
2018 11 to 20 years in the federal public service 6 94 125
2018 More than 20 years in the federal public service 8 92 70

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 13 87 44
2020 3 to 10 years in the federal public service 11 89 76
2020 11 to 20 years in the federal public service 12 88 154
2020 More than 20 years in the federal public service 10 90 96
2019 Less than 3 years in the federal public service 17 83 44
2019 3 to 10 years in the federal public service 17 83 78
2019 11 to 20 years in the federal public service 11 89 150
2019 More than 20 years in the federal public service 14 86 86
2018 11 to 20 years in the federal public service 14 86 125

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 13 87 44
2020 3 to 10 years in the federal public service 17 83 76
2020 11 to 20 years in the federal public service 11 89 154
2020 More than 20 years in the federal public service 12 88 96
2019 11 to 20 years in the federal public service 17 83 150
2019 More than 20 years in the federal public service 13 87 86
2018 Less than 3 years in the federal public service 0 100 25
2018 3 to 10 years in the federal public service 13 87 70
2018 11 to 20 years in the federal public service 17 83 125
2018 More than 20 years in the federal public service 14 86 70

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 27 73 44
2020 3 to 10 years in the federal public service 37 63 76
2020 11 to 20 years in the federal public service 23 77 154
2020 More than 20 years in the federal public service 26 74 96
2019 Less than 3 years in the federal public service 26 74 44
2019 3 to 10 years in the federal public service 25 75 78
2019 11 to 20 years in the federal public service 23 77 150
2019 More than 20 years in the federal public service 26 74 86
2018 Less than 3 years in the federal public service 25 75 25
2018 3 to 10 years in the federal public service 13 87 70
2018 11 to 20 years in the federal public service 23 77 125
2018 More than 20 years in the federal public service 26 74 70

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 14 86 145
2019 11 to 20 years in the federal public service 8 92 145
2019 More than 20 years in the federal public service 15 85 81
2018 3 to 10 years in the federal public service 11 89 67
2018 11 to 20 years in the federal public service 8 92 117

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 12 88 145
2020 More than 20 years in the federal public service 14 86 91
2019 11 to 20 years in the federal public service 14 86 145
2019 More than 20 years in the federal public service 11 89 81
2018 Less than 3 years in the federal public service 38 62 24
2018 3 to 10 years in the federal public service 16 84 67
2018 11 to 20 years in the federal public service 14 86 117
2018 More than 20 years in the federal public service 13 87 65

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 12 88 145
2020 More than 20 years in the federal public service 7 93 91
2019 11 to 20 years in the federal public service 9 91 145
2019 More than 20 years in the federal public service 17 83 81
2018 3 to 10 years in the federal public service 9 91 67
2018 11 to 20 years in the federal public service 8 92 117

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 5 95 145
2019 11 to 20 years in the federal public service 4 96 145
2019 More than 20 years in the federal public service 8 92 81
2018 11 to 20 years in the federal public service 6 94 117
2018 More than 20 years in the federal public service 9 91 65

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 13 87 145
2020 More than 20 years in the federal public service 8 92 91
2019 11 to 20 years in the federal public service 11 89 145
2018 3 to 10 years in the federal public service 14 86 67
2018 11 to 20 years in the federal public service 10 90 117

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 9 91 145
2020 More than 20 years in the federal public service 14 86 91
2019 11 to 20 years in the federal public service 5 95 145
2019 More than 20 years in the federal public service 7 93 81
2018 11 to 20 years in the federal public service 5 95 117
2018 More than 20 years in the federal public service 11 89 65

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 10 90 145
2020 More than 20 years in the federal public service 13 87 91
2019 11 to 20 years in the federal public service 21 79 145
2019 More than 20 years in the federal public service 13 87 81
2018 3 to 10 years in the federal public service 22 78 67
2018 11 to 20 years in the federal public service 22 78 117

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 8 92 145
2020 More than 20 years in the federal public service 8 92 91
2019 11 to 20 years in the federal public service 13 87 145
2019 More than 20 years in the federal public service 11 89 81
2018 3 to 10 years in the federal public service 8 92 67
2018 11 to 20 years in the federal public service 11 89 117

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 17 83 145
2020 More than 20 years in the federal public service 24 76 91
2019 11 to 20 years in the federal public service 16 84 145
2019 More than 20 years in the federal public service 16 84 81
2018 3 to 10 years in the federal public service 16 84 67
2018 11 to 20 years in the federal public service 11 89 117

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 25 75 145
2020 More than 20 years in the federal public service 30 70 91
2019 11 to 20 years in the federal public service 38 62 145
2019 More than 20 years in the federal public service 28 72 81
2018 Less than 3 years in the federal public service 26 74 24
2018 3 to 10 years in the federal public service 32 68 67
2018 11 to 20 years in the federal public service 31 69 117
2018 More than 20 years in the federal public service 23 77 65

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 9 91 145
2020 More than 20 years in the federal public service 7 93 91
2019 11 to 20 years in the federal public service 17 83 145
2019 More than 20 years in the federal public service 9 91 81
2018 3 to 10 years in the federal public service 15 85 67
2018 11 to 20 years in the federal public service 9 91 117

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 44 56 145
2020 More than 20 years in the federal public service 50 50 91
2019 11 to 20 years in the federal public service 47 53 145
2019 More than 20 years in the federal public service 48 52 81
2018 Less than 3 years in the federal public service 20 80 24
2018 3 to 10 years in the federal public service 49 51 67
2018 11 to 20 years in the federal public service 56 44 117
2018 More than 20 years in the federal public service 52 48 65

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 91
2018 Less than 3 years in the federal public service 0 100 24

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 47 53 145
2020 More than 20 years in the federal public service 65 35 91
2019 11 to 20 years in the federal public service 57 43 145
2019 More than 20 years in the federal public service 55 45 81
2018 Less than 3 years in the federal public service 49 51 24
2018 3 to 10 years in the federal public service 46 54 67
2018 11 to 20 years in the federal public service 59 41 117
2018 More than 20 years in the federal public service 67 33 65

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 4 96 145
2020 More than 20 years in the federal public service 0 100 91
2019 11 to 20 years in the federal public service 5 95 145
2019 More than 20 years in the federal public service 6 94 81
2018 3 to 10 years in the federal public service 9 91 67

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 13 87 145
2020 More than 20 years in the federal public service 14 86 91
2019 11 to 20 years in the federal public service 16 84 145
2019 More than 20 years in the federal public service 16 84 81
2018 3 to 10 years in the federal public service 13 87 67
2018 11 to 20 years in the federal public service 13 87 117

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 12 10 2 1 31 13 77 5 640
2020 3 to 10 years in the federal public service 24 16 16 3 3 28 10 64 10 856
2020 11 to 20 years in the federal public service 21 16 17 4 3 30 8 60 12 1538
2020 More than 20 years in the federal public service 20 17 21 4 3 28 7 57 11 1013
2019 Less than 3 years in the federal public service 28 13 13 2 1 29 14 72 6 670
2019 3 to 10 years in the federal public service 19 14 20 5 5 26 11 53 16 730
2019 11 to 20 years in the federal public service 19 16 20 4 4 28 8 55 14 1461
2019 More than 20 years in the federal public service 19 15 27 4 3 26 6 49 11 857
2018 Less than 3 years in the federal public service 28 14 17 2 1 29 10 68 4 427
2018 3 to 10 years in the federal public service 14 15 27 4 6 28 7 44 15 562
2018 11 to 20 years in the federal public service 17 15 24 5 5 28 7 49 15 1075
2018 More than 20 years in the federal public service 15 14 25 4 4 32 6 47 13 672
2017 Less than 3 years in the federal public service 23 12 13 1 2 35 15 69 6 310
2017 3 to 10 years in the federal public service 15 14 20 4 6 30 11 50 16 768
2017 11 to 20 years in the federal public service 12 15 22 4 5 31 9 46 16 1382
2017 More than 20 years in the federal public service 13 16 23 4 4 31 9 48 13 827
2014 Less than 3 years in the federal public service 19 14 16 1 1 29 21 65 4 155
2014 3 to 10 years in the federal public service 12 14 22 4 5 34 9 45 16 1269
2014 11 to 20 years in the federal public service 11 13 24 5 5 33 10 42 17 1637
2014 More than 20 years in the federal public service 13 15 24 5 5 32 8 46 15 1056

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 23 9 2 1 12 2 86 3 639
2020 3 to 10 years in the federal public service 37 29 14 3 3 12 3 77 7 856
2020 11 to 20 years in the federal public service 35 31 15 4 2 10 1 75 8 1538
2020 More than 20 years in the federal public service 36 31 17 3 3 8 1 75 7 1011
2019 Less than 3 years in the federal public service 47 22 12 2 1 13 2 82 4 670
2019 3 to 10 years in the federal public service 32 28 18 3 3 14 2 72 7 729
2019 11 to 20 years in the federal public service 32 30 17 4 3 12 1 71 9 1464
2019 More than 20 years in the federal public service 35 30 20 4 2 9 0 71 7 854
2018 Less than 3 years in the federal public service 42 26 14 2 0 14 1 80 3 428
2018 3 to 10 years in the federal public service 23 30 25 5 5 11 2 61 11 564
2018 11 to 20 years in the federal public service 28 29 24 4 4 11 1 64 9 1072
2018 More than 20 years in the federal public service 27 33 21 3 3 12 1 69 8 675
2017 Less than 3 years in the federal public service 37 23 12 3 1 21 4 79 5 310
2017 3 to 10 years in the federal public service 24 26 21 5 4 18 2 62 11 769
2017 11 to 20 years in the federal public service 20 27 24 5 4 18 2 59 11 1381
2017 More than 20 years in the federal public service 22 31 21 5 3 16 2 64 10 829
2014 Less than 3 years in the federal public service 34 24 14 2 0 21 6 78 3 155
2014 3 to 10 years in the federal public service 18 23 24 5 4 24 2 56 12 1270
2014 11 to 20 years in the federal public service 16 24 25 6 4 24 2 54 13 1637
2014 More than 20 years in the federal public service 19 26 24 6 4 20 2 57 12 1057
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 4 96 640
2020 3 to 10 years in the federal public service 7 93 855
2020 11 to 20 years in the federal public service 7 93 1538
2020 More than 20 years in the federal public service 7 93 1013
2019 Less than 3 years in the federal public service 4 96 671
2019 3 to 10 years in the federal public service 6 94 728
2019 11 to 20 years in the federal public service 6 94 1463
2019 More than 20 years in the federal public service 7 93 856
2018 Less than 3 years in the federal public service 2 98 424
2018 3 to 10 years in the federal public service 8 92 560
2018 11 to 20 years in the federal public service 6 94 1074
2018 More than 20 years in the federal public service 6 94 672

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 28 72 25
2020 3 to 10 years in the federal public service 40 60 58
2020 11 to 20 years in the federal public service 31 69 103
2020 More than 20 years in the federal public service 37 63 70
2019 Less than 3 years in the federal public service 43 57 21
2019 3 to 10 years in the federal public service 37 63 44
2019 11 to 20 years in the federal public service 30 70 88
2019 More than 20 years in the federal public service 29 71 58
2018 3 to 10 years in the federal public service 33 67 44
2018 11 to 20 years in the federal public service 23 77 69

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 59 41 25
2020 3 to 10 years in the federal public service 77 23 58
2020 11 to 20 years in the federal public service 70 30 103
2020 More than 20 years in the federal public service 77 23 70
2019 Less than 3 years in the federal public service 70 30 21
2019 3 to 10 years in the federal public service 74 26 44
2019 11 to 20 years in the federal public service 74 26 88
2019 More than 20 years in the federal public service 77 23 58
2018 3 to 10 years in the federal public service 73 27 44
2018 11 to 20 years in the federal public service 81 19 69

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 6 94 103
2020 More than 20 years in the federal public service 7 93 70
2019 Less than 3 years in the federal public service 0 100 21
2019 11 to 20 years in the federal public service 6 94 88
2018 11 to 20 years in the federal public service 0 100 69

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 103
2020 More than 20 years in the federal public service 0 100 70
2019 Less than 3 years in the federal public service 0 100 21
2019 3 to 10 years in the federal public service 0 100 44
2019 11 to 20 years in the federal public service 0 100 88
2019 More than 20 years in the federal public service 0 100 58
2018 3 to 10 years in the federal public service 0 100 44
2018 11 to 20 years in the federal public service 0 100 69

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 8 92 103
2020 More than 20 years in the federal public service 8 92 70
2019 11 to 20 years in the federal public service 12 88 88
2019 More than 20 years in the federal public service 14 86 58
2018 3 to 10 years in the federal public service 13 87 44

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 12 88 103
2020 More than 20 years in the federal public service 13 87 70
2019 11 to 20 years in the federal public service 16 84 88
2019 More than 20 years in the federal public service 16 84 58
2018 11 to 20 years in the federal public service 10 90 69
2018 More than 20 years in the federal public service 15 85 40

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 29 71 25
2020 3 to 10 years in the federal public service 23 77 58
2020 11 to 20 years in the federal public service 37 63 103
2020 More than 20 years in the federal public service 17 83 70
2019 11 to 20 years in the federal public service 28 72 86
2019 More than 20 years in the federal public service 14 86 57
2018 3 to 10 years in the federal public service 19 81 44
2018 11 to 20 years in the federal public service 21 79 69

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 27 73 25
2020 3 to 10 years in the federal public service 20 80 58
2020 11 to 20 years in the federal public service 24 76 103
2020 More than 20 years in the federal public service 20 80 70
2019 Less than 3 years in the federal public service 37 63 21
2019 3 to 10 years in the federal public service 16 84 44
2019 11 to 20 years in the federal public service 21 79 86
2019 More than 20 years in the federal public service 18 82 57
2018 3 to 10 years in the federal public service 27 73 44
2018 11 to 20 years in the federal public service 26 74 69

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 20 80 103
2020 More than 20 years in the federal public service 14 86 70
2019 11 to 20 years in the federal public service 19 81 86
2019 More than 20 years in the federal public service 12 88 57
2018 11 to 20 years in the federal public service 13 87 69
2018 More than 20 years in the federal public service 12 88 40

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25
2020 11 to 20 years in the federal public service 7 93 103
2019 More than 20 years in the federal public service 0 100 57
2018 More than 20 years in the federal public service 0 100 40

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 31 69 25
2020 3 to 10 years in the federal public service 34 66 58
2020 11 to 20 years in the federal public service 19 81 103
2020 More than 20 years in the federal public service 31 69 70
2019 Less than 3 years in the federal public service 33 67 21
2019 3 to 10 years in the federal public service 22 78 44
2019 11 to 20 years in the federal public service 19 81 86
2019 More than 20 years in the federal public service 36 64 57
2018 3 to 10 years in the federal public service 23 77 44
2018 11 to 20 years in the federal public service 12 88 69

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 40 60 25
2020 3 to 10 years in the federal public service 16 84 58
2020 11 to 20 years in the federal public service 28 72 103
2020 More than 20 years in the federal public service 31 69 70
2019 Less than 3 years in the federal public service 34 66 21
2019 3 to 10 years in the federal public service 25 75 44
2019 11 to 20 years in the federal public service 34 66 86
2019 More than 20 years in the federal public service 38 62 57
2018 3 to 10 years in the federal public service 21 79 44
2018 11 to 20 years in the federal public service 22 78 69

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 21
2019 More than 20 years in the federal public service 11 89 57

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 70
2019 Less than 3 years in the federal public service 0 100 21
2019 3 to 10 years in the federal public service 0 100 44
2018 3 to 10 years in the federal public service 0 100 44
2018 11 to 20 years in the federal public service 0 100 69

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 10 90 70
2019 Less than 3 years in the federal public service 0 100 21
2019 11 to 20 years in the federal public service 7 93 86

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 10 90 103
2020 More than 20 years in the federal public service 11 89 70
2019 11 to 20 years in the federal public service 13 87 86
2018 11 to 20 years in the federal public service 16 84 69

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 103
2020 More than 20 years in the federal public service 0 100 70
2019 Less than 3 years in the federal public service 0 100 21
2019 3 to 10 years in the federal public service 0 100 44
2019 11 to 20 years in the federal public service 0 100 86
2019 More than 20 years in the federal public service 0 100 57
2018 11 to 20 years in the federal public service 0 100 69
2018 More than 20 years in the federal public service 0 100 40

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 18 82 103
2020 More than 20 years in the federal public service 18 82 70
2019 11 to 20 years in the federal public service 21 79 86
2019 More than 20 years in the federal public service 16 84 57
2018 3 to 10 years in the federal public service 20 80 44
2018 11 to 20 years in the federal public service 25 75 69

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 58
2020 More than 20 years in the federal public service 0 100 70
2019 Less than 3 years in the federal public service 0 100 21
2019 More than 20 years in the federal public service 0 100 57
2018 3 to 10 years in the federal public service 0 100 44
2018 11 to 20 years in the federal public service 0 100 69

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 27 73 25
2020 3 to 10 years in the federal public service 23 77 58
2020 11 to 20 years in the federal public service 23 77 103
2020 More than 20 years in the federal public service 25 75 70
2019 Less than 3 years in the federal public service 24 76 21
2019 3 to 10 years in the federal public service 24 76 44
2019 11 to 20 years in the federal public service 25 75 86
2019 More than 20 years in the federal public service 22 78 57
2018 3 to 10 years in the federal public service 22 78 44
2018 11 to 20 years in the federal public service 35 65 69

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 39 61 25
2020 3 to 10 years in the federal public service 24 76 58
2020 11 to 20 years in the federal public service 34 66 103
2020 More than 20 years in the federal public service 19 81 70
2019 Less than 3 years in the federal public service 41 59 20
2019 3 to 10 years in the federal public service 32 68 44
2019 11 to 20 years in the federal public service 35 65 85
2019 More than 20 years in the federal public service 28 72 57
2018 3 to 10 years in the federal public service 34 66 44
2018 11 to 20 years in the federal public service 31 69 68

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 18 82 103
2020 More than 20 years in the federal public service 7 93 70
2019 Less than 3 years in the federal public service 26 74 20
2019 3 to 10 years in the federal public service 17 83 44
2019 11 to 20 years in the federal public service 14 86 85
2019 More than 20 years in the federal public service 23 77 57
2018 3 to 10 years in the federal public service 22 78 44
2018 11 to 20 years in the federal public service 21 79 68

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25
2020 11 to 20 years in the federal public service 9 91 103
2019 11 to 20 years in the federal public service 8 92 85

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 11 89 103
2020 More than 20 years in the federal public service 15 85 70
2019 11 to 20 years in the federal public service 15 85 85
2019 More than 20 years in the federal public service 15 85 57
2018 3 to 10 years in the federal public service 14 86 44
2018 11 to 20 years in the federal public service 23 77 68

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 11 89 103
2018 3 to 10 years in the federal public service 0 100 44
2018 More than 20 years in the federal public service 0 100 40

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25
2020 11 to 20 years in the federal public service 6 94 103

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 8 92 70
2019 More than 20 years in the federal public service 15 85 57
2018 More than 20 years in the federal public service 12 88 40

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 8 92 103
2020 More than 20 years in the federal public service 12 88 70
2019 11 to 20 years in the federal public service 12 88 85
2018 More than 20 years in the federal public service 18 82 40

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 47 53 25
2020 3 to 10 years in the federal public service 63 37 58
2020 11 to 20 years in the federal public service 50 50 103
2020 More than 20 years in the federal public service 56 44 70
2019 Less than 3 years in the federal public service 42 58 20
2019 3 to 10 years in the federal public service 47 53 44
2019 11 to 20 years in the federal public service 50 50 85
2019 More than 20 years in the federal public service 55 45 57
2018 3 to 10 years in the federal public service 47 53 44
2018 11 to 20 years in the federal public service 42 58 68

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 5 95 97
2018 11 to 20 years in the federal public service 0 100 66

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 23 77 25
2020 11 to 20 years in the federal public service 12 88 97
2018 3 to 10 years in the federal public service 20 80 41
2018 11 to 20 years in the federal public service 13 87 66

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 5 95 97
2018 11 to 20 years in the federal public service 0 100 66

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 66

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25
2020 11 to 20 years in the federal public service 7 93 97
2018 11 to 20 years in the federal public service 13 87 66

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 11 89 97
2018 3 to 10 years in the federal public service 12 88 41
2018 11 to 20 years in the federal public service 19 81 66

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 10 90 97
2018 3 to 10 years in the federal public service 11 89 41
2018 11 to 20 years in the federal public service 22 78 66

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 26 74 97
2018 3 to 10 years in the federal public service 28 72 41
2018 11 to 20 years in the federal public service 32 68 66

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 8 92 97
2018 11 to 20 years in the federal public service 9 91 66
2018 More than 20 years in the federal public service 13 87 38

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 35 65 25
2020 11 to 20 years in the federal public service 47 53 97
2018 3 to 10 years in the federal public service 40 60 41
2018 11 to 20 years in the federal public service 57 43 66

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25
2018 More than 20 years in the federal public service 0 100 38

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 42 58 25
2020 11 to 20 years in the federal public service 63 37 97
2018 3 to 10 years in the federal public service 62 38 41
2018 11 to 20 years in the federal public service 58 42 66

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 25

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 12 88 97
2018 3 to 10 years in the federal public service 16 84 41
2018 11 to 20 years in the federal public service 15 85 66

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 13 10 1 1 31 13 80 3 637
2020 3 to 10 years in the federal public service 24 15 18 2 2 31 8 65 6 858
2020 11 to 20 years in the federal public service 21 15 19 3 3 34 6 60 9 1535
2020 More than 20 years in the federal public service 20 19 20 3 2 31 5 61 7 1010
2019 Less than 3 years in the federal public service 30 11 13 1 1 31 12 73 4 670
2019 3 to 10 years in the federal public service 19 13 22 3 2 31 9 54 8 729
2019 11 to 20 years in the federal public service 20 15 21 3 3 31 7 57 9 1460
2019 More than 20 years in the federal public service 19 15 27 2 3 29 5 52 7 856
2018 Less than 3 years in the federal public service 27 16 16 1 0 31 9 71 2 424
2018 3 to 10 years in the federal public service 14 14 29 2 3 30 7 45 8 563
2018 11 to 20 years in the federal public service 17 15 26 3 3 30 6 49 10 1077
2018 More than 20 years in the federal public service 16 13 26 3 3 34 5 48 9 669
2017 Less than 3 years in the federal public service 26 9 13 0 1 37 13 72 3 308
2017 3 to 10 years in the federal public service 14 15 21 2 3 36 9 53 9 767
2017 11 to 20 years in the federal public service 13 15 23 3 3 35 8 49 10 1380
2017 More than 20 years in the federal public service 12 17 24 2 2 36 7 51 7 828
2014 Less than 3 years in the federal public service 20 12 15 2 0 32 18 66 4 155
2014 3 to 10 years in the federal public service 12 13 21 3 2 40 8 49 10 1269
2014 11 to 20 years in the federal public service 12 13 25 2 3 37 9 45 9 1636
2014 More than 20 years in the federal public service 12 15 24 3 3 37 7 48 10 1058

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 24 8 1 1 12 2 89 2 638
2020 3 to 10 years in the federal public service 38 28 14 3 2 12 3 77 6 854
2020 11 to 20 years in the federal public service 36 31 16 3 2 11 1 76 5 1536
2020 More than 20 years in the federal public service 38 31 16 3 2 8 1 76 6 1013
2019 Less than 3 years in the federal public service 49 20 13 1 1 15 2 83 2 669
2019 3 to 10 years in the federal public service 32 26 19 3 2 16 3 71 6 728
2019 11 to 20 years in the federal public service 33 27 18 4 2 14 2 72 7 1462
2019 More than 20 years in the federal public service 35 29 20 3 2 11 1 72 6 853
2018 Less than 3 years in the federal public service 42 24 15 1 0 16 2 80 2 423
2018 3 to 10 years in the federal public service 23 29 25 2 4 15 2 62 7 565
2018 11 to 20 years in the federal public service 26 30 23 4 3 13 1 66 8 1075
2018 More than 20 years in the federal public service 27 30 21 3 3 15 1 68 7 671
2017 Less than 3 years in the federal public service 40 22 9 0 1 21 7 85 2 308
2017 3 to 10 years in the federal public service 25 27 21 3 2 20 2 66 7 770
2017 11 to 20 years in the federal public service 21 27 23 4 3 21 2 62 8 1380
2017 More than 20 years in the federal public service 24 30 21 2 2 20 1 68 5 827
2014 Less than 3 years in the federal public service 35 22 12 3 0 20 8 80 4 155
2014 3 to 10 years in the federal public service 19 24 22 3 2 27 2 62 7 1268
2014 11 to 20 years in the federal public service 18 24 24 3 2 27 3 59 8 1635
2014 More than 20 years in the federal public service 21 24 23 3 3 24 2 61 8 1058

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 8 0 31 30 31 0 0 8 60 13
2020 11 to 20 years in the federal public service 3 6 34 15 20 22 0 11 46 39
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 20 14 9 10 0 2 66 20 639
2020 3 to 10 years in the federal public service 40 19 15 11 13 0 2 61 24 858
2020 11 to 20 years in the federal public service 39 22 16 11 9 0 2 63 21 1537
2020 More than 20 years in the federal public service 36 23 17 12 10 0 1 60 23 1013

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 27 16 8 6 0 1 70 14 640
2020 3 to 10 years in the federal public service 30 26 21 11 10 0 1 57 21 855
2020 11 to 20 years in the federal public service 30 29 20 11 9 0 1 59 21 1533
2020 More than 20 years in the federal public service 32 30 20 10 7 1 0 63 17 1008
2019 Less than 3 years in the federal public service 32 24 18 11 12 0 3 58 23 669
2019 3 to 10 years in the federal public service 18 23 22 14 22 0 1 41 36 730
2019 11 to 20 years in the federal public service 25 26 22 12 14 0 1 51 26 1460
2019 More than 20 years in the federal public service 26 25 22 13 12 0 2 52 25 855
2018 Less than 3 years in the federal public service 23 24 23 13 15 0 2 48 28 428
2018 3 to 10 years in the federal public service 14 24 23 15 21 0 1 39 37 562
2018 11 to 20 years in the federal public service 21 24 24 14 16 0 1 46 31 1077
2018 More than 20 years in the federal public service 24 23 26 10 14 0 2 48 25 673
2017 Less than 3 years in the federal public service 18 28 20 13 18 0 2 48 32 309
2017 3 to 10 years in the federal public service 19 23 18 17 21 0 1 43 39 767
2017 11 to 20 years in the federal public service 20 26 22 13 17 0 2 47 30 1378
2017 More than 20 years in the federal public service 22 24 22 17 12 0 3 47 30 829

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 27 20 10 6 0 1 64 16 637
2020 3 to 10 years in the federal public service 21 26 27 14 10 0 0 48 24 857
2020 11 to 20 years in the federal public service 18 24 28 17 12 0 0 43 29 1538
2020 More than 20 years in the federal public service 20 26 26 16 12 0 1 46 28 1014
2019 Less than 3 years in the federal public service 42 28 19 6 3 1 2 71 9 669
2019 3 to 10 years in the federal public service 19 30 28 14 9 0 0 49 23 729
2019 11 to 20 years in the federal public service 18 27 27 17 11 0 1 45 28 1460
2019 More than 20 years in the federal public service 20 29 24 15 10 0 1 49 26 851
2018 Less than 3 years in the federal public service 31 33 24 8 4 0 0 64 12 427
2018 3 to 10 years in the federal public service 18 25 30 16 11 0 0 43 27 561
2018 11 to 20 years in the federal public service 15 25 29 18 12 0 0 41 30 1072
2018 More than 20 years in the federal public service 15 27 30 16 10 1 1 43 26 671
2017 Less than 3 years in the federal public service 32 29 23 11 4 0 1 62 15 309
2017 3 to 10 years in the federal public service 18 28 26 16 12 0 0 46 28 770
2017 11 to 20 years in the federal public service 18 26 27 16 13 0 1 44 29 1376
2017 More than 20 years in the federal public service 19 26 26 17 10 0 1 46 28 827

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 32 12 8 4 0 1 75 13 641
2020 3 to 10 years in the federal public service 30 26 21 14 8 0 1 56 22 853
2020 11 to 20 years in the federal public service 21 29 25 14 10 0 0 51 24 1532
2020 More than 20 years in the federal public service 21 31 22 15 10 0 1 52 26 1011
2019 Less than 3 years in the federal public service 50 24 14 6 3 1 3 76 9 665
2019 3 to 10 years in the federal public service 23 31 21 15 9 0 1 55 24 724
2019 11 to 20 years in the federal public service 20 31 23 15 9 0 1 52 25 1454
2019 More than 20 years in the federal public service 19 31 21 16 12 1 1 51 28 849
2018 Less than 3 years in the federal public service 35 33 19 7 3 1 3 71 10 427
2018 3 to 10 years in the federal public service 19 28 26 15 10 0 1 47 26 562
2018 11 to 20 years in the federal public service 17 26 27 17 12 1 0 43 29 1071
2018 More than 20 years in the federal public service 15 30 26 16 10 1 1 47 27 670
2017 Less than 3 years in the federal public service 40 25 21 8 3 1 2 67 11 308
2017 3 to 10 years in the federal public service 21 29 24 15 10 0 1 50 25 766
2017 11 to 20 years in the federal public service 18 26 25 17 13 0 2 45 30 1377
2017 More than 20 years in the federal public service 16 29 24 18 11 1 1 46 29 822

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 24 15 11 9 1 1 64 20 636
2020 3 to 10 years in the federal public service 26 26 21 13 13 1 1 52 26 855
2020 11 to 20 years in the federal public service 20 25 25 15 13 0 1 46 29 1532
2020 More than 20 years in the federal public service 20 27 21 17 14 1 1 47 31 1010
2019 Less than 3 years in the federal public service 41 24 16 9 6 1 2 67 16 665
2019 3 to 10 years in the federal public service 20 26 21 17 15 0 1 46 32 729
2019 11 to 20 years in the federal public service 16 24 24 19 15 1 1 41 35 1455
2019 More than 20 years in the federal public service 16 25 23 17 17 1 1 42 35 848
2018 Less than 3 years in the federal public service 31 26 19 12 9 1 2 59 22 427
2018 3 to 10 years in the federal public service 15 22 24 23 16 1 1 37 39 562
2018 11 to 20 years in the federal public service 14 23 24 21 17 1 1 37 38 1073
2018 More than 20 years in the federal public service 13 25 26 18 15 2 2 39 34 672
2017 Less than 3 years in the federal public service 29 19 28 12 7 2 2 50 20 307
2017 3 to 10 years in the federal public service 16 23 22 18 18 1 1 40 37 768
2017 11 to 20 years in the federal public service 14 22 23 19 19 1 1 37 39 1380
2017 More than 20 years in the federal public service 15 22 22 22 16 1 2 39 39 826

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 23 10 5 3 0 3 81 9 636
2020 3 to 10 years in the federal public service 48 24 14 7 5 0 2 74 12 856
2020 11 to 20 years in the federal public service 40 27 15 9 6 0 3 69 15 1527
2020 More than 20 years in the federal public service 42 26 14 8 5 0 4 71 14 1013
2019 Less than 3 years in the federal public service 68 17 6 2 2 0 4 89 4 668
2019 3 to 10 years in the federal public service 49 25 12 6 4 0 3 77 10 729
2019 11 to 20 years in the federal public service 42 28 14 7 4 0 4 74 12 1458
2019 More than 20 years in the federal public service 45 27 13 5 4 0 6 77 10 850
2018 Less than 3 years in the federal public service 54 25 10 2 1 1 6 85 4 425
2018 3 to 10 years in the federal public service 42 27 16 7 4 1 4 73 11 560
2018 11 to 20 years in the federal public service 38 28 16 7 6 1 5 70 14 1069
2018 More than 20 years in the federal public service 38 26 17 7 4 1 7 70 12 674
2017 Less than 3 years in the federal public service 54 20 11 5 1 2 7 81 7 309
2017 3 to 10 years in the federal public service 42 27 13 6 4 1 7 74 12 768
2017 11 to 20 years in the federal public service 38 28 13 7 7 0 6 71 15 1374
2017 More than 20 years in the federal public service 35 26 15 8 5 2 9 69 14 827

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 30 16 7 6 0 1 71 13 639
2020 3 to 10 years in the federal public service 33 26 21 11 8 0 0 60 19 854
2020 11 to 20 years in the federal public service 29 30 20 12 8 0 0 60 20 1539
2020 More than 20 years in the federal public service 33 30 20 10 8 0 0 63 18 1011
2019 Less than 3 years in the federal public service 53 23 14 5 3 0 2 77 8 666
2019 3 to 10 years in the federal public service 36 30 18 8 7 0 1 67 15 729
2019 11 to 20 years in the federal public service 34 31 18 9 7 0 1 66 17 1459
2019 More than 20 years in the federal public service 38 30 19 7 6 0 1 68 13 855
2018 Less than 3 years in the federal public service 47 27 13 6 5 1 1 76 11 427
2018 3 to 10 years in the federal public service 35 27 21 9 7 0 1 63 16 561
2018 11 to 20 years in the federal public service 31 28 20 11 9 0 1 59 21 1072
2018 More than 20 years in the federal public service 33 29 20 10 7 1 1 63 17 671
2017 Less than 3 years in the federal public service 44 24 17 8 3 1 2 71 12 307
2017 3 to 10 years in the federal public service 32 29 22 9 7 0 0 61 16 769
2017 11 to 20 years in the federal public service 30 29 21 12 7 0 1 60 20 1379
2017 More than 20 years in the federal public service 33 31 21 9 3 1 1 66 13 824

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 25 16 6 5 0 7 70 12 637
2020 3 to 10 years in the federal public service 36 22 16 9 8 0 9 64 19 856
2020 11 to 20 years in the federal public service 28 25 21 11 9 0 6 56 22 1536
2020 More than 20 years in the federal public service 38 27 17 7 5 0 6 69 13 1014

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 31 15 3 2 0 2 80 5 641
2020 3 to 10 years in the federal public service 38 32 18 6 4 1 1 72 10 854
2020 11 to 20 years in the federal public service 31 36 20 8 4 0 1 68 12 1535
2020 More than 20 years in the federal public service 31 36 19 7 6 1 1 68 13 1011
2019 Less than 3 years in the federal public service 47 30 13 4 2 2 2 80 7 666
2019 3 to 10 years in the federal public service 26 35 21 9 7 1 1 62 16 728
2019 11 to 20 years in the federal public service 25 38 19 10 6 1 1 64 16 1460
2019 More than 20 years in the federal public service 26 33 23 11 6 1 1 60 17 851
2018 Less than 3 years in the federal public service 39 32 18 6 2 2 1 73 9 424
2018 3 to 10 years in the federal public service 22 34 25 11 6 1 2 57 18 562
2018 11 to 20 years in the federal public service 21 33 25 13 7 1 1 54 20 1070
2018 More than 20 years in the federal public service 19 33 27 13 6 1 1 53 19 673
2017 Less than 3 years in the federal public service 44 30 12 5 4 2 3 78 9 307
2017 3 to 10 years in the federal public service 27 30 23 11 7 1 2 59 18 767
2017 11 to 20 years in the federal public service 20 31 26 14 7 1 1 52 22 1377
2017 More than 20 years in the federal public service 22 32 23 14 7 1 2 55 22 821

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 29 15 7 4 0 1 74 11 638
2020 3 to 10 years in the federal public service 27 30 24 11 7 0 1 58 18 856
2020 11 to 20 years in the federal public service 20 34 24 13 7 0 0 55 21 1531
2020 More than 20 years in the federal public service 22 30 26 13 8 1 0 53 21 1014
2019 Less than 3 years in the federal public service 40 31 17 8 2 1 1 73 10 666
2019 3 to 10 years in the federal public service 19 29 27 14 10 1 1 49 24 727
2019 11 to 20 years in the federal public service 16 32 26 16 10 1 1 48 26 1461
2019 More than 20 years in the federal public service 15 31 26 16 11 0 1 46 27 850
2018 Less than 3 years in the federal public service 29 34 23 8 3 1 2 64 12 424
2018 3 to 10 years in the federal public service 16 26 28 18 11 1 1 43 29 560
2018 11 to 20 years in the federal public service 14 26 26 20 13 0 0 40 34 1069
2018 More than 20 years in the federal public service 12 31 27 17 11 1 1 44 29 671
2017 Less than 3 years in the federal public service 35 30 17 9 4 2 2 68 14 307
2017 3 to 10 years in the federal public service 16 30 27 16 10 1 1 46 27 767
2017 11 to 20 years in the federal public service 14 25 24 22 13 1 1 40 36 1377
2017 More than 20 years in the federal public service 15 29 22 20 12 1 1 45 33 826

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 32 15 9 3 0 1 72 12 636
2020 3 to 10 years in the federal public service 33 30 19 10 6 0 1 64 17 855
2020 11 to 20 years in the federal public service 28 34 20 11 6 0 1 62 17 1531
2020 More than 20 years in the federal public service 29 31 20 11 7 1 1 61 18 1013
2019 Less than 3 years in the federal public service 36 29 21 8 4 0 2 66 12 665
2019 3 to 10 years in the federal public service 23 27 24 14 10 0 1 51 25 725
2019 11 to 20 years in the federal public service 24 29 23 13 10 0 1 53 23 1457
2019 More than 20 years in the federal public service 23 30 24 13 9 1 1 54 22 848
2018 Less than 3 years in the federal public service 26 33 22 11 6 1 1 60 18 423
2018 3 to 10 years in the federal public service 20 23 27 18 11 1 1 44 29 558
2018 11 to 20 years in the federal public service 17 24 27 17 13 1 0 42 30 1067
2018 More than 20 years in the federal public service 18 31 24 16 9 1 1 50 26 670
2017 Less than 3 years in the federal public service 35 29 18 9 6 2 2 66 16 307
2017 3 to 10 years in the federal public service 23 28 25 13 10 0 1 51 24 767
2017 11 to 20 years in the federal public service 16 27 22 20 13 1 1 44 34 1379
2017 More than 20 years in the federal public service 17 30 22 17 12 1 1 48 29 824

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 25 9 4 3 0 1 83 7 637
2020 3 to 10 years in the federal public service 49 25 13 6 5 0 1 75 11 851
2020 11 to 20 years in the federal public service 45 29 13 8 4 0 1 75 12 1529
2020 More than 20 years in the federal public service 47 28 13 6 5 1 1 76 11 1012
2019 Less than 3 years in the federal public service 59 21 9 5 3 1 2 83 8 669
2019 3 to 10 years in the federal public service 43 27 14 8 7 0 1 71 15 723
2019 11 to 20 years in the federal public service 42 29 13 8 6 1 1 73 14 1456
2019 More than 20 years in the federal public service 43 29 14 7 5 0 1 73 13 849

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 30 18 7 5 0 1 70 12 639
2020 3 to 10 years in the federal public service 39 28 18 9 5 0 1 67 14 855
2020 11 to 20 years in the federal public service 36 33 19 8 4 0 1 69 12 1532
2020 More than 20 years in the federal public service 34 31 20 9 5 0 1 66 14 1015

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 33 16 7 4 0 0 72 12 640
2020 3 to 10 years in the federal public service 36 29 19 10 5 1 1 66 15 854
2020 11 to 20 years in the federal public service 30 31 21 11 5 0 1 62 16 1535
2020 More than 20 years in the federal public service 29 30 22 12 7 1 0 59 19 1011
2019 Less than 3 years in the federal public service 45 31 13 5 3 1 1 78 8 668
2019 3 to 10 years in the federal public service 34 32 20 7 6 0 1 66 13 724
2019 11 to 20 years in the federal public service 29 32 22 10 5 1 1 62 16 1457
2019 More than 20 years in the federal public service 28 30 22 11 8 0 1 59 19 844
2018 Less than 3 years in the federal public service 37 33 17 9 3 1 1 71 12 423
2018 3 to 10 years in the federal public service 26 32 24 11 6 1 1 59 17 560
2018 11 to 20 years in the federal public service 23 30 25 13 7 1 1 54 20 1067
2018 More than 20 years in the federal public service 25 27 24 12 9 1 1 54 21 663
2017 Less than 3 years in the federal public service 35 35 16 7 4 1 2 72 11 306
2017 3 to 10 years in the federal public service 29 36 19 10 5 1 1 66 15 765
2017 11 to 20 years in the federal public service 26 30 22 11 8 1 1 57 20 1378
2017 More than 20 years in the federal public service 24 30 23 13 8 1 2 55 21 822

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 21 13 4 3 0 2 80 7 636
2020 3 to 10 years in the federal public service 54 23 12 5 3 1 2 80 8 845
2020 11 to 20 years in the federal public service 57 24 10 4 2 1 2 84 6 1526
2020 More than 20 years in the federal public service 59 25 10 3 1 0 1 85 5 1009
2019 Less than 3 years in the federal public service 67 15 10 3 3 1 2 84 6 666
2019 3 to 10 years in the federal public service 60 21 9 5 3 0 2 83 8 728
2019 11 to 20 years in the federal public service 58 23 11 3 4 0 2 82 7 1456
2019 More than 20 years in the federal public service 60 22 11 3 1 0 2 84 5 846
2018 Less than 3 years in the federal public service 61 21 10 4 2 0 2 84 6 422
2018 3 to 10 years in the federal public service 51 24 12 7 3 0 2 77 11 557
2018 11 to 20 years in the federal public service 56 20 11 6 5 0 2 78 11 1066
2018 More than 20 years in the federal public service 56 22 12 4 3 1 2 80 7 663
2017 Less than 3 years in the federal public service 64 18 10 3 2 1 2 85 5 307
2017 3 to 10 years in the federal public service 60 22 9 4 3 0 1 83 7 770
2017 11 to 20 years in the federal public service 54 23 12 6 3 0 2 79 9 1379
2017 More than 20 years in the federal public service 60 23 10 3 3 1 1 84 6 827

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 30 14 5 4 0 0 78 9 637
2020 3 to 10 years in the federal public service 48 29 14 5 3 0 1 78 8 853
2020 11 to 20 years in the federal public service 48 31 13 4 3 0 0 79 7 1526
2020 More than 20 years in the federal public service 46 33 14 4 2 0 1 80 6 1005

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 18 6 3 2 0 4 89 5 637
2020 3 to 10 years in the federal public service 71 13 7 2 2 0 5 89 4 853
2020 11 to 20 years in the federal public service 69 15 6 2 2 1 5 90 3 1524
2020 More than 20 years in the federal public service 69 16 6 2 1 0 5 90 3 1007
2019 Less than 3 years in the federal public service 73 13 6 2 1 0 5 91 3 662
2019 3 to 10 years in the federal public service 71 12 5 3 2 1 6 89 5 723
2019 11 to 20 years in the federal public service 71 13 6 2 2 1 5 89 5 1456
2019 More than 20 years in the federal public service 71 15 5 3 1 1 5 91 4 849
2018 Less than 3 years in the federal public service 69 15 7 3 1 1 4 88 4 424
2018 3 to 10 years in the federal public service 63 17 8 3 4 1 5 85 7 557
2018 11 to 20 years in the federal public service 65 15 7 4 4 1 4 83 9 1067
2018 More than 20 years in the federal public service 66 16 8 2 2 1 5 86 5 668

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 6 3 2 2 1 3 93 3 636
2020 3 to 10 years in the federal public service 79 8 5 2 2 1 2 91 4 850
2020 11 to 20 years in the federal public service 77 9 5 2 2 1 3 90 5 1524
2020 More than 20 years in the federal public service 77 10 4 2 2 1 4 91 5 1007
2019 Less than 3 years in the federal public service 81 6 3 2 2 1 4 92 4 667
2019 3 to 10 years in the federal public service 74 10 5 3 4 1 2 87 7 726
2019 11 to 20 years in the federal public service 75 10 5 3 4 1 3 88 7 1461
2019 More than 20 years in the federal public service 74 12 6 2 3 1 3 89 5 854
2018 Less than 3 years in the federal public service 80 10 3 1 1 1 4 95 2 426
2018 3 to 10 years in the federal public service 71 10 5 3 5 1 5 86 9 554
2018 11 to 20 years in the federal public service 70 12 5 3 4 1 4 87 7 1074
2018 More than 20 years in the federal public service 72 12 5 3 1 2 5 90 4 669
2017 Less than 3 years in the federal public service 81 6 3 1 2 2 5 94 3 307
2017 3 to 10 years in the federal public service 73 11 5 4 4 0 3 87 8 768
2017 11 to 20 years in the federal public service 73 10 6 3 3 2 3 87 7 1380
2017 More than 20 years in the federal public service 75 11 5 2 2 2 4 91 4 827

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 12 4 2 2 0 2 92 3 635
2020 3 to 10 years in the federal public service 69 18 6 3 1 0 2 89 5 849
2020 11 to 20 years in the federal public service 68 20 6 2 1 0 2 90 4 1526
2020 More than 20 years in the federal public service 68 20 6 2 1 0 3 91 3 1003
2019 Less than 3 years in the federal public service 73 14 6 3 2 1 3 90 4 666
2019 3 to 10 years in the federal public service 61 24 7 3 3 1 1 87 6 723
2019 11 to 20 years in the federal public service 63 23 7 3 2 0 2 88 5 1453
2019 More than 20 years in the federal public service 66 20 9 2 1 0 2 88 3 849
2018 Less than 3 years in the federal public service 70 18 5 2 2 0 2 90 4 422
2018 3 to 10 years in the federal public service 57 24 11 4 2 0 2 83 6 563
2018 11 to 20 years in the federal public service 61 23 9 3 2 0 2 86 5 1074
2018 More than 20 years in the federal public service 66 21 7 3 1 1 2 89 4 675
2017 Less than 3 years in the federal public service 71 16 5 1 2 1 4 91 3 306
2017 3 to 10 years in the federal public service 62 21 7 4 3 1 2 86 7 766
2017 11 to 20 years in the federal public service 58 25 10 4 2 0 2 84 6 1378
2017 More than 20 years in the federal public service 66 21 6 2 1 1 2 90 4 828

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 10 5 2 2 0 2 91 4 641
2020 3 to 10 years in the federal public service 68 15 8 3 3 0 1 85 7 853
2020 11 to 20 years in the federal public service 68 16 7 4 3 0 2 86 7 1529
2020 More than 20 years in the federal public service 69 14 7 4 4 0 2 85 8 1003
2019 Less than 3 years in the federal public service 74 13 5 3 2 1 3 90 5 664
2019 3 to 10 years in the federal public service 64 15 9 4 6 1 1 81 10 723
2019 11 to 20 years in the federal public service 64 17 7 6 4 0 1 83 10 1460
2019 More than 20 years in the federal public service 62 19 8 5 4 0 2 83 9 852
2018 Less than 3 years in the federal public service 68 17 7 4 2 0 2 87 5 422
2018 3 to 10 years in the federal public service 58 19 10 5 5 0 2 80 10 562
2018 11 to 20 years in the federal public service 57 19 10 7 6 0 1 77 13 1071
2018 More than 20 years in the federal public service 60 21 8 4 3 1 2 84 8 672
2017 Less than 3 years in the federal public service 71 14 5 3 2 2 3 89 5 307
2017 3 to 10 years in the federal public service 63 18 6 5 5 1 2 83 10 769
2017 11 to 20 years in the federal public service 62 18 9 5 3 1 2 83 8 1380
2017 More than 20 years in the federal public service 65 17 8 4 4 1 3 84 8 827

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 5 2 1 1 0 18 96 2 638
2020 3 to 10 years in the federal public service 68 8 4 1 1 0 18 93 2 850
2020 11 to 20 years in the federal public service 62 14 6 1 1 0 16 91 3 1533
2020 More than 20 years in the federal public service 58 14 6 1 1 0 19 90 3 1008
2019 Less than 3 years in the federal public service 73 6 2 1 0 0 19 97 1 665
2019 3 to 10 years in the federal public service 64 9 3 1 1 1 21 93 2 719
2019 11 to 20 years in the federal public service 61 14 5 2 1 0 17 90 4 1452
2019 More than 20 years in the federal public service 59 14 5 2 1 0 19 90 3 849
2018 Less than 3 years in the federal public service 67 6 1 1 0 1 24 98 2 418
2018 3 to 10 years in the federal public service 56 12 5 1 0 0 26 92 2 558
2018 11 to 20 years in the federal public service 55 15 6 3 1 1 20 88 4 1067
2018 More than 20 years in the federal public service 55 14 5 1 0 1 23 90 2 671
2017 Less than 3 years in the federal public service 68 4 2 0 1 2 23 95 2 307
2017 3 to 10 years in the federal public service 60 10 3 2 1 0 24 92 4 767
2017 11 to 20 years in the federal public service 56 15 5 3 1 1 19 89 5 1379
2017 More than 20 years in the federal public service 60 13 5 1 1 1 20 91 2 828

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 11 3 1 1 0 3 95 2 640
2020 3 to 10 years in the federal public service 72 15 7 1 1 0 3 90 3 855
2020 11 to 20 years in the federal public service 68 19 7 2 1 0 3 90 3 1537
2020 More than 20 years in the federal public service 66 21 6 2 1 1 3 90 3 1012
2019 Less than 3 years in the federal public service 79 10 3 2 1 1 4 93 3 663
2019 3 to 10 years in the federal public service 69 17 4 2 2 1 5 92 4 723
2019 11 to 20 years in the federal public service 66 19 7 3 1 0 4 89 4 1461
2019 More than 20 years in the federal public service 65 18 8 2 1 0 5 88 3 848
2018 Less than 3 years in the federal public service 77 12 3 2 0 0 5 94 2 420
2018 3 to 10 years in the federal public service 60 20 8 2 3 0 7 87 5 563
2018 11 to 20 years in the federal public service 60 21 9 3 1 0 5 86 5 1068
2018 More than 20 years in the federal public service 58 20 9 3 2 1 6 84 6 672
2017 Less than 3 years in the federal public service 76 10 4 1 1 2 5 94 2 305
2017 3 to 10 years in the federal public service 62 19 8 2 1 0 7 88 4 764
2017 11 to 20 years in the federal public service 60 21 9 3 1 1 5 86 4 1372
2017 More than 20 years in the federal public service 64 18 8 2 1 1 6 88 3 821

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 13 8 6 6 0 2 80 12 639
2020 3 to 10 years in the federal public service 70 14 7 3 3 0 2 87 6 857
2020 11 to 20 years in the federal public service 72 17 5 3 2 0 2 90 5 1538
2020 More than 20 years in the federal public service 77 13 4 1 1 0 2 93 3 1014
2019 Less than 3 years in the federal public service 68 13 6 4 5 1 2 84 10 667
2019 3 to 10 years in the federal public service 72 13 6 2 5 0 2 87 7 727
2019 11 to 20 years in the federal public service 74 15 4 2 2 1 2 91 4 1464
2019 More than 20 years in the federal public service 77 13 4 2 1 0 3 93 3 852
2018 Less than 3 years in the federal public service 63 12 11 4 7 1 2 77 12 422
2018 3 to 10 years in the federal public service 65 16 7 4 5 0 3 83 9 564
2018 11 to 20 years in the federal public service 65 19 7 3 2 1 3 88 5 1072
2018 More than 20 years in the federal public service 72 13 5 2 1 1 6 92 3 675
2017 Less than 3 years in the federal public service 55 13 12 8 7 2 2 71 16 308
2017 3 to 10 years in the federal public service 61 16 8 5 5 0 4 81 10 769
2017 11 to 20 years in the federal public service 58 22 9 5 3 1 3 83 8 1381
2017 More than 20 years in the federal public service 69 16 6 2 2 1 4 89 4 827

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 25 15 5 3 0 1 77 8 641
2020 3 to 10 years in the federal public service 47 27 14 5 4 1 2 76 10 854
2020 11 to 20 years in the federal public service 48 28 15 4 2 0 2 78 7 1540
2020 More than 20 years in the federal public service 52 29 12 4 2 0 1 82 6 1013
2019 Less than 3 years in the federal public service 61 21 11 3 2 0 3 84 5 668
2019 3 to 10 years in the federal public service 56 23 11 4 3 0 2 81 7 725
2019 11 to 20 years in the federal public service 61 22 11 3 1 0 2 85 4 1460
2019 More than 20 years in the federal public service 56 26 10 4 1 0 2 84 5 851
2018 Less than 3 years in the federal public service 56 27 8 4 2 0 2 85 6 423
2018 3 to 10 years in the federal public service 49 28 15 2 3 0 2 79 6 563
2018 11 to 20 years in the federal public service 52 26 12 5 2 0 2 80 7 1071
2018 More than 20 years in the federal public service 54 23 13 4 2 0 4 81 6 673
2017 Less than 3 years in the federal public service 58 22 12 3 2 0 3 83 5 307
2017 3 to 10 years in the federal public service 55 24 12 3 2 1 3 82 5 769
2017 11 to 20 years in the federal public service 51 28 13 4 2 0 2 81 6 1378
2017 More than 20 years in the federal public service 56 24 11 4 2 1 3 83 6 826

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 36 18 4 2 1 0 76 6 641
2020 3 to 10 years in the federal public service 33 39 19 6 3 0 0 72 9 856
2020 11 to 20 years in the federal public service 34 39 19 6 2 0 0 73 8 1541
2020 More than 20 years in the federal public service 35 42 17 5 1 0 0 77 6 1014

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 42 27 6 2 0 0 64 9 637
2020 3 to 10 years in the federal public service 16 34 34 11 5 0 0 50 17 856
2020 11 to 20 years in the federal public service 15 32 35 13 4 0 0 47 18 1541
2020 More than 20 years in the federal public service 15 33 35 11 6 0 0 48 17 1013
2019 Less than 3 years in the federal public service 31 36 26 4 1 0 1 68 6 670
2019 3 to 10 years in the federal public service 15 35 32 14 4 0 0 51 17 732
2019 11 to 20 years in the federal public service 14 31 36 14 5 0 0 45 19 1466
2019 More than 20 years in the federal public service 15 31 36 14 4 0 0 47 18 853
2018 Less than 3 years in the federal public service 25 41 27 4 1 1 0 67 6 427
2018 3 to 10 years in the federal public service 12 32 38 13 5 0 0 44 18 564
2018 11 to 20 years in the federal public service 10 28 39 15 7 0 0 38 22 1078
2018 More than 20 years in the federal public service 12 31 37 15 5 0 0 44 20 674
2017 Less than 3 years in the federal public service 18 41 33 5 1 0 0 60 7 310
2017 3 to 10 years in the federal public service 11 29 38 14 7 1 0 40 22 769
2017 11 to 20 years in the federal public service 9 25 40 17 8 0 0 34 25 1381
2017 More than 20 years in the federal public service 9 27 39 18 6 1 0 36 24 828

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 12 35 30 17 0 0 47 18 637
2020 3 to 10 years in the federal public service 10 20 36 24 10 0 0 34 30 854
2020 11 to 20 years in the federal public service 11 20 37 22 9 0 0 31 31 1537
2020 More than 20 years in the federal public service 10 21 39 21 8 0 0 30 31 1015
2019 Less than 3 years in the federal public service 5 8 34 29 23 1 1 52 13 668
2019 3 to 10 years in the federal public service 9 17 39 25 10 0 0 35 26 727
2019 11 to 20 years in the federal public service 11 18 38 23 10 0 0 33 29 1454
2019 More than 20 years in the federal public service 10 20 37 22 10 0 0 32 31 843
2018 Less than 3 years in the federal public service 4 7 34 32 22 0 0 54 11 424
2018 3 to 10 years in the federal public service 9 21 38 22 10 0 0 32 30 557
2018 11 to 20 years in the federal public service 10 23 38 21 8 0 0 29 33 1062
2018 More than 20 years in the federal public service 9 21 39 22 9 0 1 31 30 668
2017 Less than 3 years in the federal public service 3 9 33 32 20 1 1 53 13 309
2017 3 to 10 years in the federal public service 9 18 37 23 11 1 1 35 28 767
2017 11 to 20 years in the federal public service 10 23 39 20 8 0 0 27 34 1378
2017 More than 20 years in the federal public service 9 26 38 20 7 0 0 27 35 826

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 30 8 2 1 2 0 88 3 640
2020 3 to 10 years in the federal public service 46 35 10 4 1 2 1 83 6 858
2020 11 to 20 years in the federal public service 44 40 10 3 1 1 0 85 5 1535
2020 More than 20 years in the federal public service 46 37 11 2 1 2 0 85 4 1007
2019 Less than 3 years in the federal public service 40 30 16 5 2 6 1 75 8 666
2019 3 to 10 years in the federal public service 32 37 16 6 3 5 0 72 10 730
2019 11 to 20 years in the federal public service 30 43 16 5 2 4 0 75 8 1460
2019 More than 20 years in the federal public service 33 40 19 4 1 4 0 75 6 855
2018 Less than 3 years in the federal public service 32 30 19 8 1 9 0 69 10 429
2018 3 to 10 years in the federal public service 21 39 22 8 6 4 0 63 14 561
2018 11 to 20 years in the federal public service 24 37 23 7 3 5 0 64 11 1075
2018 More than 20 years in the federal public service 26 37 20 6 3 7 0 68 11 671
2017 Less than 3 years in the federal public service 19 29 17 10 6 18 2 60 19 308
2017 3 to 10 years in the federal public service 12 30 25 14 8 11 0 47 25 770
2017 11 to 20 years in the federal public service 10 32 27 14 9 9 0 46 24 1381
2017 More than 20 years in the federal public service 14 36 25 9 6 10 0 56 16 826

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 26 11 4 2 3 0 83 6 637
2020 3 to 10 years in the federal public service 41 33 13 6 4 3 0 77 10 853
2020 11 to 20 years in the federal public service 39 34 14 7 3 3 0 76 10 1538
2020 More than 20 years in the federal public service 39 34 15 6 3 4 0 76 9 1009

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 23 8 8 6 1 0 78 15 638
2020 3 to 10 years in the federal public service 45 27 12 8 6 1 1 73 14 855
2020 11 to 20 years in the federal public service 44 28 11 9 6 1 0 73 16 1531
2020 More than 20 years in the federal public service 40 28 11 10 8 2 1 71 18 1015

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 22 8 3 1 2 1 88 4 637
2020 3 to 10 years in the federal public service 54 25 11 3 2 3 1 83 6 851
2020 11 to 20 years in the federal public service 53 26 10 4 3 3 1 82 7 1535
2020 More than 20 years in the federal public service 49 26 13 4 3 3 1 79 7 1006

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 28 10 4 2 1 1 83 7 637
2020 3 to 10 years in the federal public service 39 35 13 7 4 2 1 75 11 857
2020 11 to 20 years in the federal public service 37 34 15 8 4 1 0 72 12 1539
2020 More than 20 years in the federal public service 35 34 16 8 4 1 1 71 13 1012
2019 Less than 3 years in the federal public service 44 30 13 7 2 3 1 76 10 668
2019 3 to 10 years in the federal public service 24 36 19 12 6 3 0 62 19 726
2019 11 to 20 years in the federal public service 22 39 19 11 6 2 0 63 18 1460
2019 More than 20 years in the federal public service 23 37 23 9 5 2 0 62 15 855
2018 Less than 3 years in the federal public service 32 37 17 7 1 5 0 73 9 429
2018 3 to 10 years in the federal public service 18 35 22 13 9 3 0 54 23 563
2018 11 to 20 years in the federal public service 20 32 22 16 7 3 0 53 24 1072
2018 More than 20 years in the federal public service 21 35 20 13 7 5 0 58 20 675
2017 Less than 3 years in the federal public service 29 38 15 6 4 7 1 72 11 309
2017 3 to 10 years in the federal public service 13 32 23 17 10 4 1 47 28 769
2017 11 to 20 years in the federal public service 11 31 23 20 12 4 0 44 33 1382
2017 More than 20 years in the federal public service 13 37 21 13 12 4 0 52 26 827

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 33 8 3 1 1 1 88 4 639
2020 3 to 10 years in the federal public service 45 37 12 3 1 1 0 83 5 858
2020 11 to 20 years in the federal public service 43 41 9 5 1 1 0 85 6 1538
2020 More than 20 years in the federal public service 44 38 12 4 2 0 0 82 6 1015

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 31 7 2 1 2 1 89 4 631
2020 3 to 10 years in the federal public service 44 34 13 4 2 2 0 80 6 856
2020 11 to 20 years in the federal public service 41 38 12 5 2 1 0 81 7 1532
2020 More than 20 years in the federal public service 42 36 13 6 2 1 0 78 8 1008

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 31 15 4 1 2 2 79 6 637
2020 3 to 10 years in the federal public service 38 32 20 4 2 2 2 73 6 858
2020 11 to 20 years in the federal public service 35 36 20 5 1 1 2 73 7 1524
2020 More than 20 years in the federal public service 36 34 20 5 3 1 2 72 8 1005

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 9 1 1 2 2 88 2 634
2020 3 to 10 years in the federal public service 49 31 13 3 1 2 1 83 4 858
2020 11 to 20 years in the federal public service 45 33 14 4 2 2 1 81 5 1529
2020 More than 20 years in the federal public service 44 32 15 3 2 2 2 79 5 1014

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 12 2 0 0 4 1 97 0 638
2020 3 to 10 years in the federal public service 71 19 6 1 0 3 1 93 1 857
2020 11 to 20 years in the federal public service 70 19 5 1 0 3 1 94 1 1540
2020 More than 20 years in the federal public service 70 18 7 1 0 3 2 92 1 1014

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 26 5 4 1 2 1 90 5 640
2020 3 to 10 years in the federal public service 53 30 9 3 1 2 1 86 5 855
2020 11 to 20 years in the federal public service 54 33 7 3 1 2 0 89 4 1533
2020 More than 20 years in the federal public service 53 32 9 3 1 2 0 87 4 1011

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 26 6 5 2 1 0 87 7 639
2020 3 to 10 years in the federal public service 54 25 10 4 4 1 1 81 9 854
2020 11 to 20 years in the federal public service 53 28 9 5 4 1 0 82 9 1535
2020 More than 20 years in the federal public service 52 28 9 7 4 1 1 81 11 1006

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 22 7 2 0 1 0 91 2 635
2020 3 to 10 years in the federal public service 57 27 10 2 1 1 1 86 4 853
2020 11 to 20 years in the federal public service 57 27 9 3 2 1 1 86 4 1536
2020 More than 20 years in the federal public service 55 30 9 3 1 1 1 86 5 1012

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 38 20 7 2 2 0 71 9 45
2020 3 to 10 years in the federal public service 31 43 10 11 2 1 1 76 13 158
2020 11 to 20 years in the federal public service 29 46 13 8 1 1 1 76 10 599
2020 More than 20 years in the federal public service 33 42 15 6 2 1 0 76 9 432
2019 Less than 3 years in the federal public service 29 25 21 8 4 12 0 63 14 40
2019 3 to 10 years in the federal public service 21 45 14 11 0 5 3 72 12 155
2019 11 to 20 years in the federal public service 24 39 18 11 3 3 3 67 15 526
2019 More than 20 years in the federal public service 29 41 15 9 2 1 3 73 12 344

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 95 5 45
2020 3 to 10 years in the federal public service 96 4 159
2020 11 to 20 years in the federal public service 98 2 600
2020 More than 20 years in the federal public service 98 2 434

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 20 25 7 12 0 0 57 18 43
2020 3 to 10 years in the federal public service 26 36 18 11 8 0 1 63 19 152
2020 11 to 20 years in the federal public service 30 35 15 14 5 1 0 65 20 589
2020 More than 20 years in the federal public service 34 32 18 11 6 0 0 66 17 425
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 637
2020 3 to 10 years in the federal public service 10 90 847
2020 11 to 20 years in the federal public service 10 90 1535
2020 More than 20 years in the federal public service 9 91 1010

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 11 89 636
2020 3 to 10 years in the federal public service 15 85 848
2020 11 to 20 years in the federal public service 15 85 1538
2020 More than 20 years in the federal public service 12 88 1011
2019 Less than 3 years in the federal public service 10 90 667
2019 3 to 10 years in the federal public service 16 84 730
2019 11 to 20 years in the federal public service 16 84 1461
2019 More than 20 years in the federal public service 15 85 853
2017 Less than 3 years in the federal public service 10 90 308
2017 3 to 10 years in the federal public service 17 83 768
2017 11 to 20 years in the federal public service 17 83 1379
2017 More than 20 years in the federal public service 15 85 828
2014 Less than 3 years in the federal public service 6 94 155
2014 3 to 10 years in the federal public service 14 86 1265
2014 11 to 20 years in the federal public service 13 87 1635
2014 More than 20 years in the federal public service 13 87 1054

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 38 62 68
2020 3 to 10 years in the federal public service 35 65 122
2020 11 to 20 years in the federal public service 43 57 225
2020 More than 20 years in the federal public service 44 56 117

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 77 23 68
2020 3 to 10 years in the federal public service 79 21 123
2020 11 to 20 years in the federal public service 77 23 226
2020 More than 20 years in the federal public service 75 25 116
2019 Less than 3 years in the federal public service 74 26 63
2019 3 to 10 years in the federal public service 83 17 112
2019 11 to 20 years in the federal public service 84 16 229
2019 More than 20 years in the federal public service 85 15 127
2017 Less than 3 years in the federal public service 69 31 32
2017 3 to 10 years in the federal public service 78 22 126
2017 11 to 20 years in the federal public service 70 30 227
2017 More than 20 years in the federal public service 72 28 127
2014 3 to 10 years in the federal public service 81 19 178
2014 11 to 20 years in the federal public service 78 22 219
2014 More than 20 years in the federal public service 74 26 142

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 35 13 5 0 0 0 82 5 53
2020 3 to 10 years in the federal public service 51 29 10 6 2 1 0 81 8 98
2020 11 to 20 years in the federal public service 57 31 7 4 2 0 0 88 6 174
2020 More than 20 years in the federal public service 57 30 5 3 2 1 1 90 6 87
2019 Less than 3 years in the federal public service 58 28 4 6 2 0 2 88 8 46
2019 3 to 10 years in the federal public service 50 31 4 8 7 1 0 81 14 90
2019 11 to 20 years in the federal public service 53 29 7 8 4 0 0 82 12 190
2019 More than 20 years in the federal public service 62 29 4 3 3 0 0 91 6 107
2017 Less than 3 years in the federal public service 51 23 8 9 4 0 5 78 14 22
2017 3 to 10 years in the federal public service 48 30 6 13 2 1 0 79 15 99
2017 11 to 20 years in the federal public service 38 36 10 7 5 1 2 77 13 160
2017 More than 20 years in the federal public service 44 38 3 7 5 1 1 84 12 91
2014 3 to 10 years in the federal public service 58 26 4 8 2 0 1 85 11 145
2014 11 to 20 years in the federal public service 49 37 4 6 4 1 0 86 10 170
2014 More than 20 years in the federal public service 54 34 5 4 4 0 0 88 8 105

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 6 3 1 1 3 90 4 639
2020 3 to 10 years in the federal public service 57 26 7 4 2 2 3 87 6 854
2020 11 to 20 years in the federal public service 55 26 8 4 1 2 3 86 6 1540
2020 More than 20 years in the federal public service 53 28 9 3 2 3 3 86 4 1015
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 25 55 17 4 69 31 642
2020 3 to 10 years in the federal public service 33 48 17 1 59 41 858
2020 11 to 20 years in the federal public service 32 50 17 1 61 39 1542
2020 More than 20 years in the federal public service 28 56 15 1 66 34 1016

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 152
2020 3 to 10 years in the federal public service 43 57 290
2020 11 to 20 years in the federal public service 39 61 501
2020 More than 20 years in the federal public service 42 58 290

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 31 16 15 12 1 5 55 28 150
2020 3 to 10 years in the federal public service 14 20 22 18 21 1 4 36 42 289
2020 11 to 20 years in the federal public service 15 23 15 17 27 1 3 39 45 500
2020 More than 20 years in the federal public service 12 19 19 23 19 1 8 34 46 290

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 31 17 19 15 1 3 47 35 151
2020 3 to 10 years in the federal public service 9 15 17 21 37 1 1 24 59 290
2020 11 to 20 years in the federal public service 9 16 15 22 36 0 1 25 59 500
2020 More than 20 years in the federal public service 7 20 16 25 30 0 2 27 56 290

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 16 10 3 2 2 18 81 6 641
2020 3 to 10 years in the federal public service 42 18 15 10 8 2 6 65 19 858
2020 11 to 20 years in the federal public service 39 20 16 9 10 1 5 63 20 1541
2020 More than 20 years in the federal public service 41 19 14 10 11 1 5 64 22 1013
2019 Less than 3 years in the federal public service 50 17 8 5 5 2 12 79 12 660
2019 3 to 10 years in the federal public service 32 21 16 11 14 1 5 56 27 715
2019 11 to 20 years in the federal public service 34 19 18 11 14 1 4 56 26 1438
2019 More than 20 years in the federal public service 36 19 14 11 14 1 4 58 27 842
2018 Less than 3 years in the federal public service 44 20 13 8 4 4 8 73 13 427
2018 3 to 10 years in the federal public service 32 18 17 15 14 1 3 53 29 563
2018 11 to 20 years in the federal public service 35 16 16 13 16 1 4 53 30 1074
2018 More than 20 years in the federal public service 38 14 15 10 14 1 7 57 26 674
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