2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 38 7 8 1 0 0 84 10 146
2020 FI-01 38 31 13 13 6 0 0 69 19 16
2020 FI-02 65 27 6 2 0 0 0 92 2 48
2020 FI-03 39 45 6 10 0 0 0 84 10 51
2020 FI-04 34 45 7 14 0 0 0 79 14 29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 26 1 1 1 1 0 97 2 147
2020 FI-01 75 25 0 0 0 0 0 100 0 16
2020 FI-02 67 29 2 0 2 0 0 96 2 49
2020 FI-03 75 20 2 2 0 2 0 96 2 51
2020 FI-04 69 28 0 0 3 0 0 97 3 29
2017 FI 46 40 6 2 5 1 0 87 7 88
2017 FI-01 71 24 0 0 6 0 0 94 6 17
2017 FI-02 28 47 14 4 7 0 0 75 11 28
2017 FI-03 59 34 0 0 4 4 0 96 4 27
2017 FI-04 27 60 7 7 0 0 0 87 7 15
2014 FI 54 35 6 4 0 1 1 90 4 129
2014 FI-01 72 16 8 4 0 0 0 88 4 25
2014 FI-02 51 35 11 3 0 0 0 86 3 37
2014 FI-03 48 42 2 6 0 0 2 91 6 48
2014 FI-04 44 44 6 0 0 6 0 94 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 37 7 10 3 0 1 81 12 147
2020 FI-01 44 31 6 13 6 0 0 75 19 16
2020 FI-02 57 35 4 2 2 0 0 92 4 49
2020 FI-03 33 45 8 12 0 0 2 80 12 51
2020 FI-04 38 34 7 17 3 0 0 72 21 29
2019 FI 48 33 6 11 3 0 0 81 13 113
2019 FI-01 76 12 6 6 0 0 0 88 6 17
2019 FI-02 47 33 0 13 7 0 0 80 20 30
2019 FI-03 44 33 10 13 0 0 0 77 13 39
2019 FI-04 36 41 9 9 5 0 0 77 14 22
2017 FI 26 51 5 16 2 0 0 77 18 88
2017 FI-01 29 41 0 30 0 0 0 70 30 17
2017 FI-02 18 50 7 22 3 0 0 68 24 28
2017 FI-03 30 59 4 7 0 0 0 89 7 27
2017 FI-04 33 47 7 7 7 0 0 80 13 15
2014 FI 40 39 12 2 7 0 0 79 9 129
2014 FI-01 48 24 24 0 4 0 0 72 4 25
2014 FI-02 38 38 14 5 5 0 0 76 11 37
2014 FI-03 44 42 10 0 4 0 0 85 4 48
2014 FI-04 28 56 0 0 17 0 0 83 17 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 38 11 6 4 0 0 79 10 146
2020 FI-01 44 31 6 6 13 0 0 75 19 16
2020 FI-02 47 31 10 10 2 0 0 78 12 49
2020 FI-03 39 45 10 4 2 0 0 84 6 51
2020 FI-04 32 43 18 4 4 0 0 75 7 28
2019 FI 35 41 12 9 4 0 0 75 13 113
2019 FI-01 59 29 6 6 0 0 0 88 6 17
2019 FI-02 20 30 13 27 10 0 0 50 37 30
2019 FI-03 31 56 10 0 3 0 0 87 3 39
2019 FI-04 41 41 14 5 0 0 0 82 5 22
2018 FI 21 48 14 11 6 0 0 69 17 87
2018 FI-01 38 38 8 8 8 0 0 77 15 13
2018 FI-02 4 48 20 24 4 0 0 52 28 25
2018 FI-03 25 50 13 9 3 0 0 75 13 32
2018 FI-04 14 64 14 0 7 0 0 79 7 14
2017 FI 15 53 8 16 7 0 1 69 23 88
2017 FI-01 18 47 12 12 6 0 6 69 19 17
2017 FI-02 14 46 11 25 4 0 0 60 29 28
2017 FI-03 19 63 0 11 7 0 0 81 19 27
2017 FI-04 7 60 7 13 13 0 0 67 27 15
2014 FI 19 51 18 7 5 0 0 70 12 129
2014 FI-01 24 53 20 4 0 0 0 76 4 25
2014 FI-02 19 46 22 11 3 0 0 65 14 37
2014 FI-03 17 56 15 6 6 0 0 73 13 48
2014 FI-04 17 50 17 6 11 0 0 67 17 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 41 8 5 2 0 0 85 7 146
2020 FI-01 63 25 13 0 0 0 0 88 0 16
2020 FI-02 47 43 8 2 0 0 0 90 2 49
2020 FI-03 44 38 10 6 2 0 0 82 8 50
2020 FI-04 31 52 3 10 3 0 0 83 14 29
2019 FI 50 33 11 2 4 1 0 84 5 112
2019 FI-01 71 18 6 6 0 0 0 88 6 17
2019 FI-02 48 31 14 0 7 0 0 79 7 29
2019 FI-03 46 41 8 3 3 0 0 87 5 39
2019 FI-04 41 36 14 0 5 5 0 81 5 22
2017 FI 26 55 14 5 0 0 0 81 5 88
2017 FI-01 41 29 30 0 0 0 0 70 0 17
2017 FI-02 22 58 11 10 0 0 0 79 10 28
2017 FI-03 33 60 7 0 0 0 0 93 0 27
2017 FI-04 7 67 13 13 0 0 0 73 13 15
2014 FI 36 43 12 5 3 0 0 80 9 129
2014 FI-01 36 32 24 4 4 0 0 68 8 25
2014 FI-02 35 43 11 8 3 0 0 78 11 37
2014 FI-03 42 46 10 0 2 0 0 88 2 48
2014 FI-04 28 56 0 11 6 0 0 83 17 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 29 12 11 4 0 1 73 15 147
2020 FI-01 38 25 6 19 6 0 6 67 27 16
2020 FI-02 49 29 16 4 2 0 0 78 6 49
2020 FI-03 51 25 8 12 4 0 0 76 16 51
2020 FI-04 28 38 14 17 3 0 0 66 21 29
2019 FI 48 35 8 7 3 0 0 82 10 113
2019 FI-01 71 29 0 0 0 0 0 100 0 17
2019 FI-02 47 27 10 13 3 0 0 73 17 30
2019 FI-03 54 38 8 0 0 0 0 92 0 39
2019 FI-04 23 45 14 18 0 0 0 68 18 22
2018 FI 34 42 7 13 5 0 0 76 17 86
2018 FI-01 31 54 0 15 0 0 0 85 15 13
2018 FI-02 29 38 8 21 4 0 0 67 25 24
2018 FI-03 44 31 13 9 3 0 0 75 13 32
2018 FI-04 29 50 0 7 14 0 0 79 21 14
2017 FI 24 39 19 10 8 0 0 62 18 88
2017 FI-01 47 23 18 6 6 0 0 71 12 17
2017 FI-02 18 40 22 17 4 0 0 58 21 28
2017 FI-03 25 30 22 11 11 0 0 55 22 27
2017 FI-04 7 73 7 0 13 0 0 80 13 15
2014 FI 38 32 14 12 3 0 1 70 16 129
2014 FI-01 48 25 20 4 0 0 4 75 4 25
2014 FI-02 35 43 8 11 3 0 0 78 14 37
2014 FI-03 44 23 17 15 2 0 0 67 17 48
2014 FI-04 17 44 11 22 6 0 0 61 28 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 36 12 9 3 0 0 76 12 147
2020 FI-01 56 25 6 6 6 0 0 81 13 16
2020 FI-02 39 41 10 8 2 0 0 80 10 49
2020 FI-03 41 33 20 4 2 0 0 75 6 51
2020 FI-04 31 41 7 17 3 0 0 72 21 29
2019 FI 39 35 12 9 4 1 0 74 13 113
2019 FI-01 53 29 6 12 0 0 0 82 12 17
2019 FI-02 33 30 10 20 7 0 0 63 27 30
2019 FI-03 38 38 15 3 3 3 0 79 5 39
2019 FI-04 36 41 14 0 9 0 0 77 9 22
2018 FI 21 33 28 10 8 0 0 54 18 87
2018 FI-01 15 54 15 8 8 0 0 69 15 13
2018 FI-02 16 40 24 8 12 0 0 56 20 25
2018 FI-03 19 28 34 9 9 0 0 47 19 32
2018 FI-04 43 14 21 21 0 0 0 57 21 14
2017 FI 14 54 18 7 7 0 0 68 14 88
2017 FI-01 12 53 18 6 12 0 0 65 18 17
2017 FI-02 22 53 14 11 0 0 0 75 11 28
2017 FI-03 11 51 22 4 11 0 0 63 15 27
2017 FI-04 7 60 20 7 7 0 0 67 13 15
2014 FI 20 47 20 9 4 0 0 67 13 129
2014 FI-01 28 48 12 12 0 0 0 76 12 25
2014 FI-02 19 46 16 11 8 0 0 65 19 37
2014 FI-03 19 44 29 4 4 0 0 63 8 48
2014 FI-04 17 56 11 17 0 0 0 72 17 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 37 14 6 4 0 0 76 10 147
2020 FI-01 44 31 6 0 19 0 0 75 19 16
2020 FI-02 45 29 14 8 4 0 0 73 12 49
2020 FI-03 31 49 14 6 0 0 0 80 6 51
2020 FI-04 38 34 21 7 0 0 0 72 7 29
2019 FI 31 46 10 10 3 0 0 78 13 112
2019 FI-01 29 59 6 6 0 0 0 88 6 17
2019 FI-02 34 41 10 10 3 0 0 76 14 29
2019 FI-03 33 46 13 8 0 0 0 79 8 39
2019 FI-04 23 50 9 14 5 0 0 73 18 22
2018 FI 23 29 24 13 10 0 0 52 23 86
2018 FI-01 31 38 15 0 15 0 0 69 15 13
2018 FI-02 28 20 24 20 8 0 0 48 28 25
2018 FI-03 19 35 26 10 10 0 0 55 19 31
2018 FI-04 21 29 14 21 14 0 0 50 36 14
2017 FI 16 40 18 21 5 0 1 56 25 88
2017 FI-01 24 35 23 6 12 0 0 59 18 17
2017 FI-02 22 32 7 32 4 0 3 56 37 28
2017 FI-03 14 49 19 15 4 0 0 63 19 27
2017 FI-04 0 47 27 27 0 0 0 47 27 15
2014 FI 25 40 20 11 5 0 0 65 16 128
2014 FI-01 24 56 16 4 0 0 0 80 4 25
2014 FI-02 28 31 22 11 8 0 0 58 19 36
2014 FI-03 29 42 15 10 4 0 0 71 15 48
2014 FI-04 11 33 28 22 6 0 0 44 28 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 44 11 9 2 0 0 78 11 147
2020 FI-01 44 50 0 6 0 0 0 94 6 16
2020 FI-02 39 37 10 10 4 0 0 76 14 49
2020 FI-03 35 45 14 6 0 0 0 80 6 51
2020 FI-04 21 52 14 10 3 0 0 72 14 29
2019 FI 29 40 16 13 3 0 0 69 15 112
2019 FI-01 47 24 24 6 0 0 0 71 6 17
2019 FI-02 28 34 21 14 3 0 0 62 17 29
2019 FI-03 28 51 13 8 0 0 0 79 8 39
2019 FI-04 18 45 9 23 5 0 0 64 27 22
2018 FI 13 37 21 22 7 1 0 50 29 87
2018 FI-01 31 23 15 15 8 8 0 58 25 13
2018 FI-02 16 28 28 24 4 0 0 44 28 25
2018 FI-03 9 41 22 22 6 0 0 50 28 32
2018 FI-04 0 50 14 21 14 0 0 50 36 14
2017 FI 20 40 17 17 6 0 0 60 23 88
2017 FI-01 35 12 41 0 12 0 0 47 12 17
2017 FI-02 11 42 18 25 4 0 0 53 29 28
2017 FI-03 21 56 4 11 7 0 0 78 19 27
2017 FI-04 20 33 13 33 0 0 0 53 33 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 40 11 4 0 0 0 85 4 146
2020 FI-01 50 31 6 13 0 0 0 81 13 16
2020 FI-02 45 41 10 4 0 0 0 86 4 49
2020 FI-03 43 45 12 0 0 0 0 88 0 51
2020 FI-04 46 36 11 7 0 0 0 82 7 28
2019 FI 41 44 7 7 1 0 0 85 8 111
2019 FI-01 47 35 12 6 0 0 0 82 6 17
2019 FI-02 32 54 0 11 4 0 0 86 14 28
2019 FI-03 38 49 10 3 0 0 0 87 3 39
2019 FI-04 55 32 5 9 0 0 0 86 9 22
2018 FI 26 45 19 8 1 0 0 72 9 88
2018 FI-01 31 46 15 0 8 0 0 77 8 13
2018 FI-02 16 52 20 12 0 0 0 68 12 25
2018 FI-03 30 36 24 9 0 0 0 67 9 33
2018 FI-04 38 46 8 8 0 0 0 85 8 13
2017 FI 24 43 17 10 6 0 0 67 16 88
2017 FI-01 24 29 18 12 18 0 0 53 29 17
2017 FI-02 18 42 18 18 4 0 0 60 22 28
2017 FI-03 29 52 15 0 4 0 0 81 4 27
2017 FI-04 27 40 20 13 0 0 0 67 13 15
2014 FI 31 42 21 5 1 0 0 73 6 129
2014 FI-01 40 48 8 4 0 0 0 88 4 25
2014 FI-02 32 30 30 5 3 0 0 62 8 37
2014 FI-03 27 46 23 4 0 0 0 73 4 48
2014 FI-04 22 50 17 11 0 0 0 72 11 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 39 17 5 4 0 0 74 9 147
2020 FI-01 50 25 6 6 13 0 0 75 19 16
2020 FI-02 37 29 29 4 2 0 0 65 6 49
2020 FI-03 29 51 14 4 2 0 0 80 6 51
2020 FI-04 31 48 10 7 3 0 0 79 10 29
2019 FI 36 40 10 8 6 0 0 76 14 112
2019 FI-01 41 35 12 6 6 0 0 76 12 17
2019 FI-02 38 38 10 10 3 0 0 76 14 29
2019 FI-03 36 44 13 5 3 0 0 79 8 39
2019 FI-04 27 45 5 9 14 0 0 73 23 22
2018 FI 26 26 26 15 8 0 0 52 22 89
2018 FI-01 31 23 31 8 8 0 0 54 15 13
2018 FI-02 24 20 24 28 4 0 0 44 32 25
2018 FI-03 24 30 27 9 9 0 0 55 18 33
2018 FI-04 36 21 21 14 7 0 0 57 21 14
2017 FI 16 43 21 17 2 0 1 60 20 88
2017 FI-01 24 35 29 6 6 0 0 59 12 17
2017 FI-02 14 36 18 29 0 0 3 52 30 28
2017 FI-03 18 52 11 15 4 0 0 70 19 27
2017 FI-04 7 47 33 13 0 0 0 53 13 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 37 11 3 2 0 0 84 5 146
2020 FI-01 56 31 6 0 6 0 0 88 6 16
2020 FI-02 47 33 18 2 0 0 0 80 2 49
2020 FI-03 48 44 6 2 0 0 0 92 2 50
2020 FI-04 41 38 7 7 7 0 0 79 14 29
2019 FI 42 42 11 4 2 0 0 84 5 112
2019 FI-01 59 29 6 6 0 0 0 88 6 17
2019 FI-02 28 52 14 3 3 0 0 79 7 29
2019 FI-03 41 46 13 0 0 0 0 87 0 39
2019 FI-04 50 36 5 5 5 0 0 86 9 22
2018 FI 28 40 21 7 3 0 0 69 10 89
2018 FI-01 38 38 15 0 8 0 0 77 8 13
2018 FI-02 24 44 16 16 0 0 0 68 16 25
2018 FI-03 21 39 27 6 6 0 0 61 12 33
2018 FI-04 43 43 14 0 0 0 0 86 0 14
2017 FI 25 47 19 5 3 0 1 73 8 88
2017 FI-01 35 29 18 6 6 0 6 69 13 17
2017 FI-02 22 58 17 4 0 0 0 79 4 28
2017 FI-03 29 41 19 4 7 0 0 70 11 27
2017 FI-04 13 53 27 7 0 0 0 67 7 15
2014 FI 46 36 14 4 1 0 0 81 5 129
2014 FI-01 48 32 12 4 4 0 0 80 8 25
2014 FI-02 49 35 11 5 0 0 0 84 5 37
2014 FI-03 44 35 17 4 0 0 0 79 4 48
2014 FI-04 44 39 17 0 0 0 0 83 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 45 13 6 2 0 0 79 8 147
2020 FI-01 44 44 6 6 0 0 0 88 6 16
2020 FI-02 33 47 10 8 2 0 0 80 10 49
2020 FI-03 27 45 24 2 2 0 0 73 4 51
2020 FI-04 41 45 3 10 0 0 0 86 10 29
2019 FI 37 42 7 9 4 1 0 80 13 111
2019 FI-01 35 41 6 12 0 6 0 81 13 17
2019 FI-02 38 41 7 10 3 0 0 79 14 29
2019 FI-03 37 47 13 3 0 0 0 84 3 38
2019 FI-04 36 41 0 9 14 0 0 77 23 22
2018 FI 16 46 8 21 9 0 0 62 30 89
2018 FI-01 31 31 0 23 15 0 0 62 38 13
2018 FI-02 16 40 8 24 12 0 0 56 36 25
2018 FI-03 6 58 9 24 3 0 0 64 27 33
2018 FI-04 29 43 7 14 7 0 0 71 21 14
2017 FI 16 46 16 14 7 1 0 63 21 88
2017 FI-01 24 17 29 18 12 0 0 41 30 17
2017 FI-02 7 50 14 18 11 0 0 57 29 28
2017 FI-03 22 51 11 7 4 4 0 77 11 27
2017 FI-04 13 67 7 13 0 0 0 80 13 15
2014 FI 17 50 18 10 5 0 0 67 15 129
2014 FI-01 13 48 24 12 4 0 0 61 16 25
2014 FI-02 16 43 22 11 8 0 0 59 19 37
2014 FI-03 19 58 15 6 2 0 0 77 8 48
2014 FI-04 22 44 11 11 11 0 0 67 22 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 44 12 5 4 0 0 80 9 147
2020 FI-01 44 44 6 0 6 0 0 88 6 16
2020 FI-02 41 37 16 4 2 0 0 78 6 49
2020 FI-03 29 51 12 6 2 0 0 80 8 51
2020 FI-04 34 45 7 7 7 0 0 79 14 29
2019 FI 34 43 10 9 4 0 0 77 13 111
2019 FI-01 41 35 12 6 6 0 0 76 12 17
2019 FI-02 38 45 7 7 3 0 0 83 10 29
2019 FI-03 36 49 8 5 3 0 0 85 8 39
2019 FI-04 19 43 19 14 5 0 0 62 19 21
2018 FI 22 38 18 13 8 0 0 61 21 89
2018 FI-01 38 31 15 8 8 0 0 69 15 13
2018 FI-02 24 28 20 12 16 0 0 52 28 25
2018 FI-03 12 52 21 12 3 0 0 64 15 33
2018 FI-04 36 29 7 21 7 0 0 64 29 14
2017 FI 19 42 19 14 6 0 0 61 19 88
2017 FI-01 18 35 24 12 12 0 0 53 24 17
2017 FI-02 14 32 25 25 4 0 0 46 29 28
2017 FI-03 33 52 4 4 7 0 0 85 11 27
2017 FI-04 7 53 27 13 0 0 0 60 13 15
2014 FI 21 46 18 11 4 0 0 67 15 129
2014 FI-01 21 47 16 12 4 0 0 68 16 25
2014 FI-02 19 43 19 16 3 0 0 62 19 37
2014 FI-03 25 52 15 4 4 0 0 77 8 48
2014 FI-04 17 39 28 11 6 0 0 56 17 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 39 12 8 3 0 0 77 11 147
2020 FI-01 50 25 13 6 6 0 0 75 13 16
2020 FI-02 43 35 12 10 0 0 0 78 10 49
2020 FI-03 29 53 10 6 2 0 0 82 8 51
2020 FI-04 34 34 17 10 3 0 0 69 14 29
2019 FI 38 45 13 3 3 0 0 82 5 112
2019 FI-01 59 29 6 6 0 0 0 88 6 17
2019 FI-02 34 41 17 3 3 0 0 76 7 29
2019 FI-03 38 46 13 3 0 0 0 85 3 39
2019 FI-04 23 64 5 0 9 0 0 86 9 22
2018 FI 22 38 14 19 8 0 0 59 27 88
2018 FI-01 46 38 8 8 0 0 0 85 8 13
2018 FI-02 13 42 17 29 0 0 0 54 29 24
2018 FI-03 18 33 18 15 15 0 0 52 30 33
2018 FI-04 21 43 0 29 7 0 0 64 36 14
2017 FI 17 45 16 15 6 1 0 63 21 88
2017 FI-01 24 47 12 12 6 0 0 70 18 17
2017 FI-02 18 32 22 22 7 0 0 50 29 28
2017 FI-03 21 49 11 11 7 0 0 70 19 27
2017 FI-04 0 60 20 13 0 7 0 64 14 15
2014 FI 23 40 23 11 3 0 0 63 14 129
2014 FI-01 29 47 24 0 0 0 0 76 0 25
2014 FI-02 16 46 24 11 3 0 0 62 14 37
2014 FI-03 29 33 25 10 2 0 0 63 13 48
2014 FI-04 11 39 17 22 11 0 0 50 33 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 38 12 7 3 0 0 79 10 147
2020 FI-01 63 25 6 0 6 0 0 88 6 16
2020 FI-02 37 43 10 10 0 0 0 80 10 49
2020 FI-03 37 39 18 4 2 0 0 76 6 51
2020 FI-04 41 38 7 10 3 0 0 79 14 29
2019 FI 37 45 7 7 4 0 0 82 11 113
2019 FI-01 41 41 6 12 0 0 0 82 12 17
2019 FI-02 33 47 13 3 3 0 0 80 7 30
2019 FI-03 41 46 3 10 0 0 0 87 10 39
2019 FI-04 32 45 5 5 14 0 0 77 18 22
2018 FI 20 42 20 12 6 0 0 62 18 89
2018 FI-01 31 46 15 0 8 0 0 77 8 13
2018 FI-02 16 56 12 12 4 0 0 72 16 25
2018 FI-03 15 36 27 15 6 0 0 52 21 33
2018 FI-04 36 29 7 21 7 0 0 64 29 14
2017 FI 19 47 24 5 5 1 0 67 9 88
2017 FI-01 24 41 24 0 12 0 0 65 12 17
2017 FI-02 22 40 28 11 0 0 0 61 11 28
2017 FI-03 21 45 26 4 4 0 0 66 7 27
2017 FI-04 7 67 13 0 7 7 0 79 7 15
2014 FI 29 43 19 8 2 0 0 72 9 129
2014 FI-01 44 32 24 0 0 0 0 76 0 25
2014 FI-02 27 41 19 8 5 0 0 68 14 37
2014 FI-03 25 46 21 8 0 0 0 71 8 48
2014 FI-04 22 61 6 11 0 0 0 83 11 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 39 12 9 5 0 0 74 14 146
2020 FI-01 50 25 13 0 13 0 0 75 13 16
2020 FI-02 46 38 13 4 0 0 0 83 4 48
2020 FI-03 29 43 12 10 6 0 0 73 16 51
2020 FI-04 21 41 10 17 10 0 0 62 28 29
2019 FI 29 37 17 12 4 1 0 67 16 113
2019 FI-01 65 29 6 0 0 0 0 94 0 17
2019 FI-02 27 37 20 13 3 0 0 63 17 30
2019 FI-03 23 46 15 10 3 3 0 71 13 39
2019 FI-04 14 32 23 23 9 0 0 45 32 22
2018 FI 26 33 22 12 6 1 0 59 18 89
2018 FI-01 69 15 8 0 8 0 0 85 8 13
2018 FI-02 24 48 16 8 0 4 0 75 8 25
2018 FI-03 21 18 33 21 6 0 0 39 27 33
2018 FI-04 7 50 21 7 14 0 0 57 21 14
2017 FI 33 38 16 7 6 0 0 71 13 88
2017 FI-01 53 35 12 0 0 0 0 88 0 17
2017 FI-02 22 53 14 11 0 0 0 75 11 28
2017 FI-03 41 25 11 7 15 0 0 66 22 27
2017 FI-04 20 40 27 7 7 0 0 60 13 15
2014 FI 45 27 19 7 2 0 0 72 9 129
2014 FI-01 55 37 8 0 0 0 0 92 0 25
2014 FI-02 57 24 14 5 0 0 0 81 5 37
2014 FI-03 38 25 25 10 2 0 0 63 13 48
2014 FI-04 28 28 22 11 11 0 0 56 22 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 26 34 23 3 1 0 27 39 147
2020 FI-01 13 19 38 19 13 0 0 31 31 16
2020 FI-02 2 29 27 35 6 2 0 42 31 49
2020 FI-03 22 22 37 20 0 0 0 20 43 51
2020 FI-04 14 34 38 14 0 0 0 14 48 29
2019 FI 13 34 36 12 4 2 0 15 48 113
2019 FI-01 12 29 18 18 18 6 0 38 44 17
2019 FI-02 13 23 43 17 3 0 0 20 37 30
2019 FI-03 13 38 38 8 0 3 0 8 53 39
2019 FI-04 14 50 27 9 0 0 0 9 64 22
2018 FI 22 37 27 10 2 0 1 13 60 89
2018 FI-01 0 23 38 23 15 0 0 38 23 13
2018 FI-02 20 24 40 16 0 0 0 16 44 25
2018 FI-03 36 33 24 3 0 0 3 3 72 33
2018 FI-04 21 64 7 7 0 0 0 7 86 14
2017 FI 18 32 42 3 2 0 1 6 51 87
2017 FI-01 6 24 65 0 6 0 0 6 29 17
2017 FI-02 18 36 36 7 0 0 3 7 56 28
2017 FI-03 26 34 36 0 4 0 0 4 60 27
2017 FI-04 21 29 43 7 0 0 0 7 50 14
2014 FI 22 30 30 8 6 2 2 15 54 129
2014 FI-01 4 20 37 4 20 4 12 28 28 25
2014 FI-02 30 27 27 11 3 3 0 14 58 37
2014 FI-03 25 38 23 8 4 2 0 13 64 48
2014 FI-04 17 33 44 6 0 0 0 6 50 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 26 29 23 11 3 1 35 35 147
2020 FI-01 0 13 44 13 19 13 0 36 14 16
2020 FI-02 2 22 12 41 16 4 2 61 26 49
2020 FI-03 10 31 29 22 8 0 0 29 41 51
2020 FI-04 17 28 48 3 3 0 0 7 45 29
2019 FI 19 20 34 12 14 1 0 26 40 113
2019 FI-01 12 6 29 6 47 0 0 53 18 17
2019 FI-02 17 13 40 13 17 0 0 30 30 30
2019 FI-03 15 31 38 10 3 3 0 13 47 39
2019 FI-04 36 27 14 18 5 0 0 23 64 22
2018 FI 24 39 21 11 3 1 0 15 64 89
2018 FI-01 8 31 15 23 23 0 0 46 38 13
2018 FI-02 28 16 32 20 0 4 0 21 46 25
2018 FI-03 33 48 12 6 0 0 0 6 82 33
2018 FI-04 7 64 29 0 0 0 0 0 71 14
2017 FI 21 36 31 8 2 2 0 11 58 88
2017 FI-01 12 17 41 18 6 6 0 25 31 17
2017 FI-02 18 43 24 11 4 0 0 14 61 28
2017 FI-03 30 36 34 0 0 0 0 0 66 27
2017 FI-04 20 47 20 7 0 7 0 7 71 15
2014 FI 27 28 24 8 7 3 3 16 59 128
2014 FI-01 8 21 30 4 21 8 8 30 35 24
2014 FI-02 38 22 27 5 3 3 3 9 63 37
2014 FI-03 29 31 19 13 6 2 0 19 62 48
2014 FI-04 28 39 22 6 0 0 6 6 71 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 30 32 16 7 1 3 25 42 147
2020 FI-01 13 13 31 25 13 0 6 40 27 16
2020 FI-02 6 24 29 22 10 4 4 36 33 49
2020 FI-03 16 31 29 16 6 0 2 22 48 51
2020 FI-04 7 45 41 3 3 0 0 7 52 29
2019 FI 22 32 23 12 10 1 1 22 55 113
2019 FI-01 12 24 18 24 24 0 0 47 35 17
2019 FI-02 13 37 20 17 13 0 0 30 50 30
2019 FI-03 23 33 36 3 3 3 0 5 58 39
2019 FI-04 41 27 14 9 5 0 5 14 71 22
2018 FI 19 26 37 15 1 1 1 16 46 89
2018 FI-01 8 15 46 15 8 8 0 25 25 13
2018 FI-02 16 24 44 16 0 0 0 16 40 25
2018 FI-03 18 30 36 12 0 0 3 13 50 33
2018 FI-04 43 29 21 7 0 0 0 7 71 14
2017 FI 22 31 33 8 3 2 1 11 54 88
2017 FI-01 6 35 53 0 0 6 0 0 44 17
2017 FI-02 29 32 18 14 4 0 3 19 63 28
2017 FI-03 26 15 45 4 6 4 0 11 43 27
2017 FI-04 20 53 13 13 0 0 0 13 73 15
2014 FI 14 32 34 9 6 3 2 16 48 129
2014 FI-01 4 24 28 9 20 8 8 34 33 25
2014 FI-02 8 30 41 14 0 5 3 15 41 37
2014 FI-03 17 29 40 8 6 0 0 15 46 48
2014 FI-04 28 56 17 0 0 0 0 0 83 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 21 34 22 11 1 0 34 31 145
2020 FI-01 6 13 25 19 38 0 0 56 19 16
2020 FI-02 0 14 35 31 16 4 0 49 15 49
2020 FI-03 14 22 43 18 4 0 0 22 35 51
2020 FI-04 25 36 25 14 0 0 0 14 61 28
2019 FI 9 27 32 22 9 2 0 31 37 111
2019 FI-01 0 0 24 41 35 0 0 76 0 17
2019 FI-02 7 27 33 20 10 3 0 31 34 30
2019 FI-03 5 31 46 15 0 3 0 16 37 39
2019 FI-04 24 38 14 24 0 0 0 24 62 21
2018 FI 27 22 31 12 4 1 1 17 51 89
2018 FI-01 8 0 38 23 23 8 0 50 8 13
2018 FI-02 16 24 40 12 4 0 4 17 42 25
2018 FI-03 39 27 21 12 0 0 0 12 67 33
2018 FI-04 43 21 29 7 0 0 0 7 64 14
2017 FI 18 24 41 15 1 0 0 16 43 87
2017 FI-01 0 12 59 24 6 0 0 29 12 17
2017 FI-02 11 29 46 14 0 0 0 14 40 28
2017 FI-03 30 26 33 11 0 0 0 11 56 27
2017 FI-04 36 21 29 14 0 0 0 14 57 14
2014 FI 16 30 31 12 9 2 1 22 46 128
2014 FI-01 0 8 45 16 24 4 4 43 9 25
2014 FI-02 6 33 42 11 6 3 0 17 40 36
2014 FI-03 21 33 25 15 6 0 0 21 54 48
2014 FI-04 39 44 11 6 0 0 0 6 83 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 24 30 24 8 1 2 33 36 147
2020 FI-01 6 25 25 25 19 0 0 44 31 16
2020 FI-02 4 18 20 39 14 2 2 55 23 49
2020 FI-03 12 25 41 18 4 0 0 22 37 51
2020 FI-04 24 28 31 10 0 0 7 11 56 29
2019 FI 12 22 34 18 10 4 1 29 36 113
2019 FI-01 6 12 24 12 47 0 0 59 18 17
2019 FI-02 13 23 27 27 7 3 0 34 38 30
2019 FI-03 5 31 36 18 0 8 3 20 40 39
2019 FI-04 32 14 41 14 0 0 0 14 45 22
2018 FI 13 38 28 16 3 1 0 19 52 89
2018 FI-01 8 46 15 15 15 0 0 31 54 13
2018 FI-02 20 12 40 24 4 0 0 28 32 25
2018 FI-03 15 42 24 15 0 3 0 16 59 33
2018 FI-04 7 71 21 0 0 0 0 0 79 14
2017 FI 16 21 37 21 1 1 2 23 39 86
2017 FI-01 6 18 35 41 0 0 0 41 24 17
2017 FI-02 7 26 34 26 0 0 7 28 36 27
2017 FI-03 30 15 41 7 4 3 0 12 46 27
2017 FI-04 21 21 43 14 0 0 0 14 43 14
2014 FI 13 28 27 17 9 2 4 27 44 129
2014 FI-01 0 12 37 24 12 4 12 42 14 25
2014 FI-02 8 32 22 22 8 5 3 32 44 37
2014 FI-03 13 33 29 13 10 0 2 23 47 48
2014 FI-04 39 28 22 11 0 0 0 11 67 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 9 18 32 29 5 5 2 37 29 146
2020 FI-01 6 19 31 25 6 13 0 36 29 16
2020 FI-02 10 12 27 39 6 6 0 48 24 49
2020 FI-03 8 24 33 24 4 4 4 30 34 51
2020 FI-04 11 14 39 25 7 0 4 33 26 28
2019 FI 20 28 24 14 10 4 0 25 50 112
2019 FI-01 12 24 12 6 35 12 0 47 40 17
2019 FI-02 23 30 13 20 10 3 0 31 55 30
2019 FI-03 18 34 29 11 3 5 0 14 56 38
2019 FI-04 23 18 36 18 5 0 0 23 41 22
2018 FI 18 29 29 19 2 2 0 22 48 89
2018 FI-01 23 23 31 8 15 0 0 23 46 13
2018 FI-02 24 32 24 16 0 4 0 17 58 25
2018 FI-03 12 36 30 18 0 3 0 19 50 33
2018 FI-04 21 14 36 29 0 0 0 29 36 14
2017 FI 19 28 34 13 5 1 1 18 47 87
2017 FI-01 18 41 29 0 6 6 0 6 63 17
2017 FI-02 25 29 22 18 4 0 3 22 56 28
2017 FI-03 15 22 44 11 7 0 0 19 37 27
2017 FI-04 14 14 50 21 0 0 0 21 29 14
2014 FI 11 19 26 25 9 3 8 38 34 129
2014 FI-01 16 8 16 21 8 4 28 42 35 25
2014 FI-02 11 24 30 16 11 5 3 29 38 37
2014 FI-03 10 23 21 31 8 2 4 42 36 48
2014 FI-04 6 17 39 33 6 0 0 39 22 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 27 36 18 6 1 1 24 40 146
2020 FI-01 13 0 50 19 19 0 0 38 13 16
2020 FI-02 6 23 33 25 10 2 0 36 30 48
2020 FI-03 10 35 33 18 2 0 2 20 46 51
2020 FI-04 21 38 38 3 0 0 0 3 59 29
2019 FI 21 26 35 8 7 3 1 16 49 113
2019 FI-01 18 24 18 12 24 6 0 38 44 17
2019 FI-02 13 23 43 7 10 0 3 17 38 30
2019 FI-03 18 28 41 8 0 5 0 8 49 39
2019 FI-04 36 27 27 5 5 0 0 9 64 22
2018 FI 26 21 36 11 1 3 1 13 49 89
2018 FI-01 23 8 31 23 8 8 0 33 33 13
2018 FI-02 24 20 40 12 0 4 0 13 46 25
2018 FI-03 30 15 39 9 0 3 3 10 48 33
2018 FI-04 29 50 21 0 0 0 0 0 79 14
2017 FI 20 31 29 12 3 5 1 16 54 87
2017 FI-01 18 18 47 6 6 6 0 13 38 17
2017 FI-02 18 32 25 14 4 4 3 19 54 28
2017 FI-03 22 41 18 11 4 4 0 16 66 27
2017 FI-04 21 29 29 14 0 7 0 15 54 14
2014 FI 14 20 39 16 6 3 2 23 36 129
2014 FI-01 8 12 20 25 20 12 4 53 24 25
2014 FI-02 5 16 54 19 3 3 0 22 22 37
2014 FI-03 19 19 46 10 4 0 2 15 38 48
2014 FI-04 22 44 22 11 0 0 0 11 67 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 8 33 35 21 0 1 56 11 146
2020 FI-01 6 6 25 25 38 0 0 63 13 16
2020 FI-02 0 2 25 48 25 0 0 73 2 48
2020 FI-03 2 14 41 29 14 0 0 43 16 51
2020 FI-04 10 7 34 31 14 0 3 46 18 29
2019 FI 10 17 41 21 9 1 2 31 27 113
2019 FI-01 12 18 41 18 12 0 0 29 29 17
2019 FI-02 13 3 37 27 17 0 3 45 17 30
2019 FI-03 8 18 49 18 3 3 3 22 27 39
2019 FI-04 9 32 36 18 5 0 0 23 41 22
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 31 16 5 5 4 7 71 11 147
2020 FI-01 38 25 6 6 13 13 0 71 21 16
2020 FI-02 41 20 24 6 2 4 2 65 9 49
2020 FI-03 25 39 18 4 4 2 8 72 9 51
2020 FI-04 28 41 7 3 3 0 17 83 8 29
2019 FI 26 34 19 4 2 12 4 71 6 112
2019 FI-01 59 18 12 0 0 6 6 87 0 17
2019 FI-02 13 30 27 3 3 20 3 57 9 30
2019 FI-03 21 39 13 0 3 16 8 79 3 38
2019 FI-04 27 41 23 9 0 0 0 68 9 22
2018 FI 19 33 18 10 9 6 5 58 22 88
2018 FI-01 33 17 17 8 17 8 0 55 27 12
2018 FI-02 4 44 28 8 16 0 0 48 24 25
2018 FI-03 24 33 15 12 0 9 6 68 14 33
2018 FI-04 29 29 7 14 14 7 0 62 31 14
2017 FI 17 41 15 7 8 8 4 66 17 88
2017 FI-01 35 17 29 0 6 12 0 60 7 17
2017 FI-02 14 47 11 7 14 6 0 65 23 28
2017 FI-03 19 41 11 7 4 11 6 73 14 27
2017 FI-04 0 53 13 13 7 0 13 62 23 15
2014 FI 27 36 19 8 1 5 5 70 9 129
2014 FI-01 24 32 24 0 4 4 12 66 5 25
2014 FI-02 27 22 30 5 0 8 8 58 6 37
2014 FI-03 33 42 10 10 0 2 2 78 11 48
2014 FI-04 17 56 6 17 0 6 0 76 18 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 28 7 5 0 0 0 88 5 147
2020 FI-01 50 25 19 6 0 0 0 75 6 16
2020 FI-02 65 20 12 2 0 0 0 86 2 49
2020 FI-03 57 35 2 6 0 0 0 92 6 51
2020 FI-04 66 31 0 3 0 0 0 97 3 29
2019 FI 53 35 3 7 2 1 0 88 9 112
2019 FI-01 82 12 6 0 0 0 0 94 0 17
2019 FI-02 43 40 0 10 3 3 0 86 14 30
2019 FI-03 50 34 5 11 0 0 0 84 11 38
2019 FI-04 50 50 0 0 0 0 0 100 0 22
2018 FI 34 40 5 18 3 0 0 74 22 88
2018 FI-01 42 17 0 25 17 0 0 58 42 12
2018 FI-02 20 40 4 32 4 0 0 60 36 25
2018 FI-03 39 48 3 9 0 0 0 88 9 33
2018 FI-04 43 36 7 14 0 0 0 79 14 14
2017 FI 31 48 8 8 3 2 0 80 12 88
2017 FI-01 35 41 18 0 6 0 0 76 6 17
2017 FI-02 32 40 7 11 4 6 0 77 15 28
2017 FI-03 25 60 4 7 4 0 0 85 11 27
2017 FI-04 27 53 7 13 0 0 0 80 13 15
2014 FI 35 43 14 8 1 0 0 77 9 129
2014 FI-01 28 51 12 9 0 0 0 79 9 25
2014 FI-02 35 32 22 11 0 0 0 68 11 37
2014 FI-03 38 46 8 6 2 0 0 83 8 48
2014 FI-04 39 44 11 6 0 0 0 83 6 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 28 5 3 2 0 0 89 5 146
2020 FI-01 56 25 0 19 0 0 0 81 19 16
2020 FI-02 63 27 10 0 0 0 0 90 0 48
2020 FI-03 61 29 4 2 4 0 0 90 6 51
2020 FI-04 62 31 3 3 0 0 0 93 3 29
2019 FI 62 26 7 4 1 0 0 88 5 113
2019 FI-01 88 12 0 0 0 0 0 100 0 17
2019 FI-02 53 33 10 3 0 0 0 87 3 30
2019 FI-03 59 26 8 5 3 0 0 85 8 39
2019 FI-04 64 32 0 5 0 0 0 95 5 22
2018 FI 50 34 11 3 1 0 0 84 5 88
2018 FI-01 67 17 8 0 8 0 0 83 8 12
2018 FI-02 36 48 16 0 0 0 0 84 0 25
2018 FI-03 58 33 3 6 0 0 0 91 6 33
2018 FI-04 43 36 14 7 0 0 0 79 7 14
2017 FI 31 55 6 5 2 1 0 87 7 87
2017 FI-01 44 50 6 0 0 0 0 94 0 16
2017 FI-02 24 54 7 11 0 4 0 81 11 28
2017 FI-03 36 56 4 0 4 0 0 93 4 27
2017 FI-04 20 60 7 7 7 0 0 80 13 15
2014 FI 39 49 9 2 0 0 1 88 2 129
2014 FI-01 44 35 13 4 0 0 4 83 4 25
2014 FI-02 43 43 11 3 0 0 0 86 3 37
2014 FI-03 38 52 8 2 0 0 0 90 2 48
2014 FI-04 28 67 6 0 0 0 0 94 0 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 36 9 4 1 0 1 86 5 147
2020 FI-01 50 31 13 6 0 0 0 81 6 16
2020 FI-02 49 33 12 4 0 0 2 83 4 49
2020 FI-03 51 35 10 2 2 0 0 86 4 51
2020 FI-04 48 48 0 3 0 0 0 97 3 29
2019 FI 47 38 10 3 0 3 0 87 3 113
2019 FI-01 65 24 6 0 0 6 0 94 0 17
2019 FI-02 30 53 10 3 0 3 0 86 3 30
2019 FI-03 51 31 13 3 0 3 0 84 3 39
2019 FI-04 45 50 5 0 0 0 0 95 0 22
2018 FI 35 48 7 7 3 0 0 83 10 88
2018 FI-01 42 50 0 0 8 0 0 92 8 12
2018 FI-02 20 52 16 8 4 0 0 72 12 25
2018 FI-03 33 55 3 9 0 0 0 88 9 33
2018 FI-04 57 29 0 7 7 0 0 86 14 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 23 10 6 2 8 3 79 9 147
2020 FI-01 38 38 6 0 0 6 13 92 0 16
2020 FI-02 49 18 10 10 2 8 2 75 14 49
2020 FI-03 41 22 16 6 2 10 4 73 9 51
2020 FI-04 59 28 3 3 0 7 0 93 4 29
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 27 13 4 1 1 2 81 6 147
2020 FI-01 25 50 13 0 6 0 6 80 7 16
2020 FI-02 53 22 12 6 0 4 2 80 7 49
2020 FI-03 57 22 16 4 0 0 2 80 4 51
2020 FI-04 52 34 7 3 3 0 0 86 7 29
2019 FI 54 25 11 4 0 3 3 84 5 112
2019 FI-01 53 18 0 12 0 12 6 86 14 17
2019 FI-02 40 30 20 3 0 0 7 75 4 30
2019 FI-03 62 26 8 3 0 3 0 89 3 39
2019 FI-04 67 29 5 0 0 0 0 95 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 35 11 3 3 0 0 82 7 147
2020 FI-01 56 31 6 6 0 0 0 88 6 16
2020 FI-02 57 27 12 2 2 0 0 84 4 49
2020 FI-03 45 31 18 2 4 0 0 76 6 51
2020 FI-04 28 62 0 3 7 0 0 90 10 29
2019 FI 45 32 10 7 4 2 1 79 11 113
2019 FI-01 71 18 0 0 0 6 6 100 0 17
2019 FI-02 33 23 23 17 3 0 0 57 20 30
2019 FI-03 49 41 3 5 0 3 0 92 5 39
2019 FI-04 36 41 14 5 5 0 0 77 9 22
2018 FI 34 41 9 11 3 0 0 76 15 87
2018 FI-01 42 33 0 25 0 0 0 75 25 12
2018 FI-02 38 42 4 17 0 0 0 79 17 24
2018 FI-03 33 45 12 6 3 0 0 79 9 33
2018 FI-04 29 36 14 7 14 0 0 64 21 14
2017 FI 28 47 16 3 5 0 1 76 8 88
2017 FI-01 35 35 12 6 12 0 0 70 18 17
2017 FI-02 22 47 22 4 4 0 3 70 7 28
2017 FI-03 36 49 11 0 4 0 0 85 4 27
2017 FI-04 13 60 20 7 0 0 0 73 7 15
2014 FI 36 37 15 10 1 1 1 74 11 129
2014 FI-01 41 47 4 0 0 4 4 96 0 25
2014 FI-02 46 14 19 19 3 0 0 59 22 37
2014 FI-03 33 50 10 6 0 0 0 83 6 48
2014 FI-04 17 39 28 17 0 0 0 56 17 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 27 15 3 3 1 3 77 7 147
2020 FI-01 56 25 13 0 0 0 6 87 0 16
2020 FI-02 53 18 16 6 0 0 6 76 7 49
2020 FI-03 47 25 18 4 4 2 0 74 8 51
2020 FI-04 38 45 10 0 7 0 0 83 7 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 37 7 5 1 0 1 86 7 146
2020 FI-01 63 25 6 6 0 0 0 88 6 16
2020 FI-02 54 33 4 8 0 0 0 88 8 48
2020 FI-03 45 33 10 6 4 0 2 80 10 51
2020 FI-04 38 59 3 0 0 0 0 97 0 29
2019 FI 50 32 8 6 3 1 0 83 9 111
2019 FI-01 87 0 13 0 0 0 0 87 0 15
2019 FI-02 30 47 10 10 3 0 0 77 13 30
2019 FI-03 49 36 5 8 0 3 0 87 8 39
2019 FI-04 59 27 9 0 5 0 0 86 5 22
2018 FI 38 35 7 15 5 0 0 73 20 85
2018 FI-01 58 25 0 8 8 0 0 83 17 12
2018 FI-02 38 38 8 17 0 0 0 75 17 24
2018 FI-03 29 39 10 16 6 0 0 68 23 31
2018 FI-04 36 36 0 21 7 0 0 71 29 14
2017 FI 33 35 15 8 7 2 0 70 15 88
2017 FI-01 29 11 29 12 18 0 0 41 30 17
2017 FI-02 25 40 18 4 7 6 0 69 12 28
2017 FI-03 44 37 4 11 4 0 0 81 15 27
2017 FI-04 33 53 7 7 0 0 0 87 7 15
2014 FI 39 43 9 6 2 1 0 82 9 129
2014 FI-01 47 45 4 0 0 4 0 96 0 25
2014 FI-02 35 35 14 11 5 0 0 70 16 37
2014 FI-03 35 48 8 6 2 0 0 83 8 48
2014 FI-04 39 44 11 6 0 0 0 83 6 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 39 61 147
2020 FI-01 31 69 16
2020 FI-02 37 63 49
2020 FI-03 41 59 51
2020 FI-04 41 59 29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 17 7 1 3 3 10 87 5 147
2020 FI-01 50 6 13 0 13 13 6 69 15 16
2020 FI-02 55 12 10 0 0 2 20 87 0 49
2020 FI-03 65 20 8 0 4 0 4 88 4 51
2020 FI-04 62 28 0 3 0 3 3 96 4 29

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 25 5 7 3 0 0 85 10 147
2020 FI-01 63 31 0 6 0 0 0 94 6 16
2020 FI-02 59 24 6 10 0 0 0 84 10 49
2020 FI-03 61 25 6 4 4 0 0 86 8 51
2020 FI-04 59 24 3 3 10 0 0 83 14 29
2019 FI 54 29 5 8 3 0 0 84 11 112
2019 FI-01 71 24 6 0 0 0 0 94 0 17
2019 FI-02 41 28 10 17 3 0 0 69 21 29
2019 FI-03 56 38 0 5 0 0 0 95 5 39
2019 FI-04 55 27 9 9 0 0 0 82 9 22
2018 FI 43 29 13 9 6 1 0 72 15 87
2018 FI-01 50 25 8 8 8 0 0 75 17 12
2018 FI-02 42 29 13 4 8 4 0 74 13 24
2018 FI-03 45 24 15 15 0 0 0 70 15 33
2018 FI-04 21 50 7 7 14 0 0 71 21 14
2017 FI 44 35 8 3 8 1 0 80 12 88
2017 FI-01 53 18 6 12 12 0 0 70 24 17
2017 FI-02 40 32 11 0 14 3 0 74 15 28
2017 FI-03 48 41 7 0 4 0 0 89 4 27
2017 FI-04 40 47 7 7 0 0 0 87 7 15
2014 FI 48 33 10 5 4 1 0 81 9 128
2014 FI-01 56 36 4 0 0 4 0 96 0 25
2014 FI-02 44 28 17 6 6 0 0 72 11 36
2014 FI-03 48 38 6 4 4 0 0 85 8 48
2014 FI-04 44 28 17 6 6 0 0 72 11 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 35 20 3 0 10 0 74 3 147
2020 FI-01 44 19 6 0 0 31 0 91 0 16
2020 FI-02 47 24 20 0 0 8 0 78 0 49
2020 FI-03 24 43 25 4 0 4 0 69 4 51
2020 FI-04 21 45 17 7 0 10 0 73 8 29
2019 FI 29 35 19 10 2 5 0 68 12 110
2019 FI-01 71 29 0 0 0 0 0 100 0 17
2019 FI-02 30 43 13 7 0 7 0 79 7 30
2019 FI-03 13 32 34 13 3 5 0 47 17 38
2019 FI-04 18 41 18 18 0 5 0 62 19 22
2018 FI 17 23 28 14 3 15 0 47 20 88
2018 FI-01 50 17 17 17 0 0 0 67 17 12
2018 FI-02 20 24 32 8 8 8 0 48 17 25
2018 FI-03 9 24 33 12 3 18 0 41 19 33
2018 FI-04 7 21 14 21 0 36 0 44 33 14
2017 FI 18 32 24 15 3 8 0 54 20 88
2017 FI-01 29 41 18 0 6 6 0 75 6 17
2017 FI-02 14 36 7 32 4 6 0 54 38 28
2017 FI-03 21 26 37 4 4 7 0 51 8 27
2017 FI-04 7 20 40 20 0 13 0 31 23 15
2014 FI 15 44 22 8 2 8 1 65 11 129
2014 FI-01 28 36 25 4 4 4 0 66 8 25
2014 FI-02 11 41 24 5 5 11 3 59 13 37
2014 FI-03 17 50 19 8 0 6 0 71 9 48
2014 FI-04 6 50 17 17 0 11 0 63 19 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 44 17 5 1 1 0 76 6 144
2020 FI-01 44 31 19 6 0 0 0 75 6 16
2020 FI-02 46 31 17 4 0 2 0 79 4 48
2020 FI-03 20 54 18 6 2 0 0 74 8 50
2020 FI-04 21 57 14 4 4 0 0 79 7 28
2019 FI 26 35 19 9 5 5 0 64 15 110
2019 FI-01 53 35 12 0 0 0 0 88 0 17
2019 FI-02 20 43 13 7 7 10 0 70 15 30
2019 FI-03 13 34 29 16 3 5 0 50 19 38
2019 FI-04 32 27 18 9 9 5 0 62 19 22
2018 FI 18 22 30 24 5 2 0 41 29 88
2018 FI-01 50 25 8 17 0 0 0 75 17 12
2018 FI-02 20 24 24 20 8 4 0 46 29 25
2018 FI-03 6 18 42 30 3 0 0 24 33 33
2018 FI-04 21 29 7 29 7 7 0 54 38 14
2017 FI 10 30 30 23 5 2 0 42 28 88
2017 FI-01 18 47 29 0 6 0 0 65 6 17
2017 FI-02 14 28 18 29 11 0 0 42 40 28
2017 FI-03 7 36 34 22 0 0 0 44 22 27
2017 FI-04 0 7 47 33 0 13 0 8 38 15
2014 FI 15 39 28 12 4 2 0 55 17 129
2014 FI-01 20 40 21 8 8 4 0 62 17 25
2014 FI-02 11 30 46 5 5 3 0 42 11 37
2014 FI-03 17 46 21 15 0 2 0 64 15 48
2014 FI-04 11 39 22 22 6 0 0 50 28 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 39 26 8 1 3 0 63 10 146
2020 FI-01 25 44 19 6 6 0 0 69 13 16
2020 FI-02 38 29 23 2 0 8 0 73 2 48
2020 FI-03 12 39 41 8 0 0 0 51 8 51
2020 FI-04 14 52 10 17 3 3 0 68 21 29
2019 FI 15 37 22 13 6 6 0 56 20 110
2019 FI-01 41 29 12 12 0 6 0 75 13 17
2019 FI-02 7 53 13 13 3 10 0 67 19 30
2019 FI-03 8 37 29 11 8 8 0 49 20 38
2019 FI-04 18 27 27 18 9 0 0 45 27 22
2018 FI 6 17 32 23 17 5 0 24 42 87
2018 FI-01 27 27 27 18 0 0 0 55 18 11
2018 FI-02 8 20 32 12 20 8 0 30 35 25
2018 FI-03 0 12 33 27 24 3 0 13 53 33
2018 FI-04 0 21 21 36 14 7 0 23 54 14
2017 FI 9 21 33 26 3 7 0 32 32 88
2017 FI-01 18 47 24 12 0 0 0 65 12 17
2017 FI-02 14 21 22 40 0 4 0 37 41 28
2017 FI-03 4 14 56 19 4 4 0 18 23 27
2017 FI-04 0 7 27 27 13 27 0 9 55 15
2014 FI 7 25 37 19 5 9 0 35 25 129
2014 FI-01 16 24 37 12 0 12 0 45 14 25
2014 FI-02 3 24 41 11 8 14 0 31 22 37
2014 FI-03 6 29 40 17 4 4 0 37 22 48
2014 FI-04 6 17 17 50 6 6 0 24 59 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 40 20 12 4 1 0 63 16 147
2020 FI-01 38 25 19 13 6 0 0 63 19 16
2020 FI-02 31 41 18 4 4 2 0 73 8 49
2020 FI-03 16 41 22 20 2 0 0 57 22 51
2020 FI-04 14 45 24 10 7 0 0 59 17 29
2019 FI 13 34 21 21 8 4 0 48 30 110
2019 FI-01 41 18 6 29 0 6 0 63 31 17
2019 FI-02 10 47 10 30 0 3 0 59 31 30
2019 FI-03 5 34 34 11 11 5 0 42 22 38
2019 FI-04 5 32 23 23 18 0 0 36 41 22
2018 FI 9 18 25 30 17 1 0 28 47 88
2018 FI-01 33 33 8 8 17 0 0 67 25 12
2018 FI-02 16 16 28 16 24 0 0 32 40 25
2018 FI-03 0 9 27 52 12 0 0 9 64 33
2018 FI-04 0 29 21 29 14 7 0 31 46 14
2017 FI 10 28 23 25 10 3 0 40 37 88
2017 FI-01 18 47 6 12 18 0 0 65 30 17
2017 FI-02 18 24 22 25 11 0 0 42 36 28
2017 FI-03 4 19 37 34 4 3 0 23 38 27
2017 FI-04 0 33 20 20 13 13 0 38 38 15
2014 FI 11 35 22 21 7 4 0 47 29 129
2014 FI-01 20 36 12 17 8 8 0 60 27 25
2014 FI-02 5 27 30 22 11 5 0 34 34 37
2014 FI-03 13 35 23 25 2 2 0 49 28 48
2014 FI-04 6 50 17 17 11 0 0 56 28 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 32 18 6 1 1 0 75 7 147
2020 FI-01 69 13 19 0 0 0 0 81 0 16
2020 FI-02 45 29 22 4 0 0 0 73 4 49
2020 FI-03 33 31 20 12 2 2 0 66 14 51
2020 FI-04 41 48 7 3 0 0 0 90 3 29
2019 FI 49 26 16 6 1 3 0 76 7 113
2019 FI-01 82 6 12 0 0 0 0 88 0 17
2019 FI-02 57 27 10 3 3 0 0 83 7 30
2019 FI-03 31 28 23 10 0 8 0 64 11 39
2019 FI-04 50 27 14 9 0 0 0 77 9 22
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 54 12 2 2 1 0 84 4 147
2020 FI-01 38 44 19 0 0 0 0 81 0 16
2020 FI-02 39 41 16 2 0 2 0 81 2 49
2020 FI-03 24 65 8 2 2 0 0 88 4 51
2020 FI-04 17 69 3 3 7 0 0 86 10 29
2019 FI 32 37 21 7 2 1 0 70 9 113
2019 FI-01 53 18 12 18 0 0 0 71 18 17
2019 FI-02 30 40 27 0 3 0 0 70 3 30
2019 FI-03 28 38 26 5 0 3 0 68 5 39
2019 FI-04 23 50 14 9 5 0 0 73 14 22
2018 FI 15 39 23 19 5 0 0 53 24 88
2018 FI-01 42 33 17 8 0 0 0 75 8 12
2018 FI-02 12 40 20 24 4 0 0 52 28 25
2018 FI-03 12 36 27 18 6 0 0 48 24 33
2018 FI-04 7 36 21 29 7 0 0 43 36 14
2017 FI 12 49 22 10 7 0 0 61 17 88
2017 FI-01 18 53 12 6 12 0 0 71 18 17
2017 FI-02 11 57 14 7 11 0 0 68 18 28
2017 FI-03 18 41 26 11 4 0 0 59 15 27
2017 FI-04 0 40 40 20 0 0 0 40 20 15
2014 FI 22 49 19 7 2 2 0 72 9 129
2014 FI-01 35 28 29 0 0 8 0 69 0 25
2014 FI-02 14 43 24 14 3 3 0 58 17 37
2014 FI-03 23 56 15 6 0 0 0 79 6 48
2014 FI-04 17 67 6 6 6 0 0 83 11 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 33 24 17 5 1 0 54 22 145
2020 FI-01 33 33 33 0 0 0 0 67 0 15
2020 FI-02 31 35 20 10 0 4 0 68 11 49
2020 FI-03 12 42 20 22 4 0 0 54 26 50
2020 FI-04 10 17 31 28 14 0 0 28 41 29
2019 FI 14 26 20 26 9 5 0 42 36 113
2019 FI-01 47 24 6 12 12 0 0 71 24 17
2019 FI-02 13 30 17 30 3 7 0 46 36 30
2019 FI-03 8 23 31 23 5 10 0 34 31 39
2019 FI-04 0 27 23 32 18 0 0 27 50 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 45 12 5 1 2 1 81 7 147
2020 FI-01 31 50 13 6 0 0 0 81 6 16
2020 FI-02 39 33 16 8 0 4 0 74 9 49
2020 FI-03 29 53 10 2 2 2 2 86 4 51
2020 FI-04 38 48 7 3 3 0 0 86 7 29
2019 FI 32 40 13 6 4 4 1 76 10 112
2019 FI-01 59 29 0 12 0 0 0 88 12 17
2019 FI-02 38 28 14 7 7 7 0 70 15 29
2019 FI-03 21 59 15 3 0 3 0 82 3 39
2019 FI-04 27 36 14 9 5 5 5 70 15 22
2018 FI 17 36 20 17 2 6 1 57 21 88
2018 FI-01 33 42 8 8 0 8 0 82 9 12
2018 FI-02 16 20 32 20 4 4 4 39 26 25
2018 FI-03 9 48 15 21 3 3 0 59 25 33
2018 FI-04 29 36 14 14 0 7 0 69 15 14
2017 FI 19 47 15 10 3 1 5 70 15 88
2017 FI-01 24 41 18 0 0 6 12 79 0 17
2017 FI-02 18 39 22 14 7 0 0 57 22 28
2017 FI-03 14 67 4 7 0 0 7 88 8 27
2017 FI-04 20 33 20 20 7 0 0 53 27 15
2014 FI 17 38 14 22 4 4 2 58 27 129
2014 FI-01 24 35 13 12 4 8 4 67 18 25
2014 FI-02 11 32 24 22 5 5 0 46 29 37
2014 FI-03 23 44 10 19 0 2 2 70 20 48
2014 FI-04 6 39 6 44 6 0 0 44 50 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 41 16 3 1 1 0 79 4 147
2020 FI-01 44 44 6 6 0 0 0 88 6 16
2020 FI-02 45 31 18 4 0 2 0 77 4 49
2020 FI-03 33 45 18 2 2 0 0 78 4 51
2020 FI-04 34 52 14 0 0 0 0 86 0 29
2019 FI 30 36 20 8 3 4 0 68 11 111
2019 FI-01 71 12 12 6 0 0 0 82 6 17
2019 FI-02 33 33 17 7 3 7 0 71 11 30
2019 FI-03 21 42 26 5 0 5 0 67 6 38
2019 FI-04 10 52 19 14 5 0 0 62 19 21
2018 FI 18 49 18 8 5 1 0 69 13 87
2018 FI-01 58 17 17 0 8 0 0 75 8 12
2018 FI-02 12 52 20 8 4 4 0 67 13 25
2018 FI-03 12 64 12 9 3 0 0 76 12 33
2018 FI-04 15 46 23 8 8 0 0 62 15 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 24 22 12 5 13 1 56 19 147
2020 FI-01 13 31 25 13 0 19 0 54 15 16
2020 FI-02 29 33 14 8 4 10 2 70 14 49
2020 FI-03 22 20 29 12 4 12 2 48 18 51
2020 FI-04 28 14 21 17 7 14 0 48 28 29
2019 FI 16 20 20 12 9 18 5 47 26 113
2019 FI-01 53 6 12 12 0 12 6 71 14 17
2019 FI-02 7 30 10 13 13 27 0 50 36 30
2019 FI-03 5 26 31 15 3 15 5 39 23 39
2019 FI-04 18 14 23 0 18 14 14 44 25 22
2018 FI 9 18 24 15 13 18 2 35 35 87
2018 FI-01 25 25 0 17 8 25 0 67 33 12
2018 FI-02 4 20 40 12 20 4 0 25 33 25
2018 FI-03 3 12 30 15 9 24 6 22 35 33
2018 FI-04 23 23 0 15 15 23 0 60 40 13
2017 FI 9 19 27 17 14 8 5 33 36 88
2017 FI-01 18 6 35 12 12 6 12 29 29 17
2017 FI-02 7 18 40 11 14 10 0 28 28 28
2017 FI-03 7 22 19 22 7 11 10 38 38 27
2017 FI-04 7 33 13 27 20 0 0 40 47 15
2014 FI 9 23 22 17 6 16 6 42 30 129
2014 FI-01 12 32 13 8 4 20 12 64 18 25
2014 FI-02 5 11 41 16 5 22 0 21 28 37
2014 FI-03 15 27 19 15 6 8 10 51 26 48
2014 FI-04 0 28 6 39 6 22 0 36 57 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 37 14 6 4 0 1 75 10 145
2020 FI-01 31 31 19 13 6 0 0 63 19 16
2020 FI-02 43 27 18 10 2 0 0 69 12 49
2020 FI-03 41 39 10 4 6 0 0 80 10 49
2020 FI-04 28 55 14 0 0 0 3 86 0 29
2019 FI 36 37 10 7 7 3 0 75 15 113
2019 FI-01 47 29 0 6 12 6 0 81 19 17
2019 FI-02 33 37 7 7 13 3 0 72 21 30
2019 FI-03 33 46 13 5 0 3 0 82 5 39
2019 FI-04 36 32 14 14 5 0 0 68 18 22
2018 FI 15 50 20 7 6 2 0 66 13 88
2018 FI-01 50 25 8 0 17 0 0 75 17 12
2018 FI-02 12 44 32 4 4 4 0 58 8 25
2018 FI-03 6 61 18 12 3 0 0 67 15 33
2018 FI-04 14 50 14 7 7 7 0 69 15 14
2017 FI 12 45 21 11 8 3 0 59 20 88
2017 FI-01 18 41 24 12 6 0 0 59 18 17
2017 FI-02 14 32 18 18 11 6 0 50 31 28
2017 FI-03 10 60 11 11 7 0 0 70 19 27
2017 FI-04 7 40 40 0 7 7 0 50 7 15
2014 FI 12 44 17 17 5 4 1 59 23 129
2014 FI-01 12 60 12 4 4 4 4 78 9 25
2014 FI-02 11 46 16 22 5 0 0 57 27 37
2014 FI-03 19 40 15 17 6 4 0 61 24 48
2014 FI-04 0 33 33 22 0 11 0 38 25 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 31 13 10 6 1 4 69 17 147
2020 FI-01 31 50 6 13 0 0 0 81 13 16
2020 FI-02 39 22 10 14 10 0 4 64 26 49
2020 FI-03 31 29 18 12 6 2 2 63 18 51
2020 FI-04 38 38 14 0 0 0 10 85 0 29
2019 FI 32 30 12 10 10 6 1 67 21 113
2019 FI-01 47 18 6 12 6 12 0 73 20 17
2019 FI-02 27 17 17 13 20 7 0 46 36 30
2019 FI-03 26 46 13 5 3 5 3 78 8 39
2019 FI-04 36 32 5 14 9 5 0 71 24 22
2018 FI 23 38 10 17 9 0 3 62 27 88
2018 FI-01 33 25 0 25 17 0 0 58 42 12
2018 FI-02 24 20 24 20 12 0 0 44 32 25
2018 FI-03 15 58 3 18 6 0 0 73 24 33
2018 FI-04 29 29 7 7 7 0 21 73 18 14
2017 FI 15 40 16 8 17 2 2 57 26 88
2017 FI-01 12 29 29 12 12 6 0 43 25 17
2017 FI-02 14 21 29 7 29 0 0 35 36 28
2017 FI-03 21 56 0 7 15 0 0 78 22 27
2017 FI-04 7 53 7 7 7 7 13 75 17 15
2014 FI 19 27 19 19 10 4 2 49 31 129
2014 FI-01 16 25 24 16 12 4 4 44 30 25
2014 FI-02 11 16 30 27 11 5 0 29 40 37
2014 FI-03 29 31 13 17 8 0 2 62 26 48
2014 FI-04 11 44 11 11 6 11 6 67 20 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 24 11 5 3 1 3 80 9 146
2020 FI-01 69 19 6 6 0 0 0 88 6 16
2020 FI-02 61 22 14 0 2 0 0 84 2 49
2020 FI-03 52 18 12 6 4 0 8 76 11 50
2020 FI-04 31 41 7 7 7 3 3 78 15 29
2019 FI 50 24 12 6 3 1 4 78 9 112
2019 FI-01 59 18 0 0 6 6 12 93 7 17
2019 FI-02 45 31 10 10 0 0 3 79 11 29
2019 FI-03 51 23 13 5 3 0 5 78 8 39
2019 FI-04 45 27 18 5 5 0 0 73 9 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 23 9 2 1 1 3 88 3 146
2020 FI-01 63 31 6 0 0 0 0 94 0 16
2020 FI-02 55 29 10 4 0 2 0 85 4 49
2020 FI-03 68 16 8 2 0 0 6 89 2 50
2020 FI-04 62 24 7 0 0 3 3 93 0 29
2019 FI 57 20 11 4 4 0 5 81 8 112
2019 FI-01 59 6 18 6 0 0 12 73 7 17
2019 FI-02 37 33 10 7 10 0 3 72 17 30
2019 FI-03 69 10 10 3 0 0 8 86 3 39
2019 FI-04 68 18 9 0 5 0 0 86 5 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 73 10 3 1 3 5 4 92 5 146
2020 FI-01 94 6 0 0 0 0 0 100 0 16
2020 FI-02 71 8 6 2 6 6 0 85 9 49
2020 FI-03 66 16 2 2 0 8 6 95 2 50
2020 FI-04 79 3 3 0 0 3 10 96 0 29
2019 FI 73 6 4 4 2 6 4 89 6 113
2019 FI-01 76 0 6 0 0 6 12 93 0 17
2019 FI-02 63 13 7 7 0 10 0 85 7 30
2019 FI-03 74 5 0 5 3 5 8 91 9 39
2019 FI-04 86 5 0 0 5 5 0 95 5 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 74 10 4 1 1 1 9 93 2 146
2020 FI-01 75 13 13 0 0 0 0 88 0 16
2020 FI-02 73 12 2 2 0 2 8 95 2 49
2020 FI-03 76 10 2 0 0 0 12 98 0 50
2020 FI-04 76 3 3 3 0 3 10 92 4 29
2019 FI 71 7 1 3 2 2 14 94 5 112
2019 FI-01 65 6 0 6 0 6 18 92 8 17
2019 FI-02 66 14 0 3 3 0 14 92 8 29
2019 FI-03 74 8 0 3 0 0 15 97 3 39
2019 FI-04 73 0 5 0 5 5 14 89 6 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 46 20 5 2 5 0 71 8 147
2020 FI-01 31 19 38 0 0 13 0 57 0 16
2020 FI-02 33 35 27 0 2 4 0 70 2 49
2020 FI-03 12 61 14 10 2 2 0 74 12 51
2020 FI-04 17 52 14 7 3 7 0 74 11 29
2019 FI 17 50 13 9 2 9 1 74 12 113
2019 FI-01 35 29 18 6 0 6 6 73 7 17
2019 FI-02 13 43 13 10 3 17 0 68 16 30
2019 FI-03 13 62 13 3 3 8 0 81 6 39
2019 FI-04 14 55 9 18 0 5 0 71 19 22
2018 FI 16 35 26 14 6 3 0 53 20 88
2018 FI-01 50 33 0 8 8 0 0 83 17 12
2018 FI-02 12 28 44 8 8 0 0 40 16 25
2018 FI-03 6 45 27 12 3 6 0 55 16 33
2018 FI-04 21 21 14 29 7 7 0 46 38 14
2017 FI 11 38 23 16 5 8 0 53 22 88
2017 FI-01 12 23 35 0 12 18 0 43 14 17
2017 FI-02 18 25 18 29 4 6 0 46 35 28
2017 FI-03 10 45 22 15 4 4 0 57 19 27
2017 FI-04 0 60 20 13 0 7 0 64 14 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 48 9 3 1 3 0 87 4 146
2020 FI-01 50 44 6 0 0 0 0 94 0 16
2020 FI-02 44 42 10 2 0 2 0 87 2 48
2020 FI-03 27 55 10 6 0 2 0 84 6 51
2020 FI-04 38 48 7 0 0 7 0 93 0 29
2019 FI 43 38 6 8 2 4 0 83 10 112
2019 FI-01 76 18 0 6 0 0 0 94 6 17
2019 FI-02 37 43 10 3 3 3 0 83 7 30
2019 FI-03 37 45 5 8 3 3 0 84 11 38
2019 FI-04 36 36 5 14 0 9 0 80 15 22
2018 FI 30 52 7 5 3 2 0 85 8 86
2018 FI-01 50 33 8 8 0 0 0 83 8 12
2018 FI-02 29 42 8 8 8 4 0 74 17 24
2018 FI-03 24 64 6 3 0 3 0 91 3 33
2018 FI-04 29 57 7 0 7 0 0 86 7 14
2017 FI 21 55 18 3 0 2 0 78 4 88
2017 FI-01 29 59 6 0 0 6 0 94 0 17
2017 FI-02 14 58 22 4 0 3 0 74 4 28
2017 FI-03 29 45 26 0 0 0 0 74 0 27
2017 FI-04 7 67 13 13 0 0 0 73 13 15
2014 FI 28 40 22 3 0 6 1 73 3 129
2014 FI-01 36 32 16 8 0 4 4 74 9 25
2014 FI-02 24 35 27 3 0 11 0 67 3 37
2014 FI-03 33 42 21 0 0 4 0 78 0 48
2014 FI-04 11 61 17 6 0 6 0 76 6 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 39 11 0 1 4 0 88 1 147
2020 FI-01 69 31 0 0 0 0 0 100 0 16
2020 FI-02 51 22 22 0 0 4 0 77 0 49
2020 FI-03 35 47 10 0 0 8 0 89 0 51
2020 FI-04 41 59 0 0 0 0 0 100 0 29
2019 FI 43 41 7 3 1 5 0 89 4 113
2019 FI-01 59 29 6 0 0 6 0 94 0 17
2019 FI-02 50 40 7 0 0 3 0 93 0 30
2019 FI-03 31 46 8 5 3 8 0 83 8 39
2019 FI-04 50 36 9 0 0 5 0 90 0 22
2018 FI 25 47 13 5 3 7 0 78 9 87
2018 FI-01 45 36 0 9 0 9 0 90 10 11
2018 FI-02 32 28 24 4 8 4 0 63 13 25
2018 FI-03 15 61 9 6 0 9 0 83 7 33
2018 FI-04 14 64 7 0 7 7 0 85 8 14
2017 FI 20 42 22 9 1 5 0 66 11 88
2017 FI-01 29 47 18 0 0 6 0 81 0 17
2017 FI-02 14 25 40 14 0 6 0 42 15 28
2017 FI-03 18 60 7 11 0 4 0 81 12 27
2017 FI-04 20 40 20 7 7 7 0 64 14 15
2014 FI 26 45 12 5 2 11 0 79 8 129
2014 FI-01 32 43 8 4 4 9 0 83 9 25
2014 FI-02 19 46 19 5 0 11 0 73 6 37
2014 FI-03 35 42 8 4 2 8 0 84 7 48
2014 FI-04 6 56 11 6 0 22 0 79 7 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 33 15 1 1 5 0 82 2 147
2020 FI-01 69 25 6 0 0 0 0 94 0 16
2020 FI-02 49 27 14 2 0 8 0 82 2 49
2020 FI-03 33 45 18 0 0 4 0 82 0 51
2020 FI-04 48 31 14 3 0 3 0 82 4 29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 32 10 7 2 4 2 80 9 147
2020 FI-01 56 31 6 0 0 0 6 93 0 16
2020 FI-02 49 24 10 6 4 6 0 78 11 49
2020 FI-03 35 37 14 6 0 4 4 79 6 51
2020 FI-04 38 38 7 14 0 3 0 79 14 29

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 37 4 3 1 0 0 93 3 147
2020 FI-01 50 50 0 0 0 0 0 100 0 16
2020 FI-02 57 35 8 0 0 0 0 92 0 49
2020 FI-03 55 37 2 6 0 0 0 92 6 51
2020 FI-04 59 34 3 3 0 0 0 93 3 29
2019 FI 54 36 4 4 0 2 0 91 5 112
2019 FI-01 65 35 0 0 0 0 0 100 0 17
2019 FI-02 63 23 3 7 0 3 0 90 7 30
2019 FI-03 47 42 5 3 0 3 0 92 3 38
2019 FI-04 41 50 5 5 0 0 0 91 5 22
2018 FI 30 49 15 2 3 0 0 79 6 87
2018 FI-01 42 50 8 0 0 0 0 92 0 12
2018 FI-02 20 52 20 0 8 0 0 72 8 25
2018 FI-03 34 47 13 6 0 0 0 81 6 32
2018 FI-04 36 50 7 0 7 0 0 86 7 14
2017 FI 22 63 8 5 1 0 1 86 6 88
2017 FI-01 24 65 6 0 0 0 6 94 0 17
2017 FI-02 24 58 11 7 0 0 0 82 7 28
2017 FI-03 25 56 7 7 4 0 0 81 11 27
2017 FI-04 13 80 7 0 0 0 0 93 0 15
2014 FI 42 44 12 2 0 1 0 87 2 129
2014 FI-01 51 32 13 0 0 4 0 87 0 25
2014 FI-02 32 41 24 3 0 0 0 73 3 37
2014 FI-03 48 48 2 2 0 0 0 96 2 48
2014 FI-04 33 56 11 0 0 0 0 89 0 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 36 14 3 4 1 0 79 8 146
2020 FI-01 44 44 0 6 6 0 0 88 13 16
2020 FI-02 56 21 19 2 0 2 0 79 2 48
2020 FI-03 35 43 14 4 4 0 0 78 8 51
2020 FI-04 28 48 14 3 7 0 0 76 10 29
2019 FI 40 31 17 5 5 2 0 72 11 113
2019 FI-01 59 24 12 6 0 0 0 82 6 17
2019 FI-02 50 23 17 3 7 0 0 73 10 30
2019 FI-03 26 41 23 5 0 5 0 70 5 39
2019 FI-04 36 32 9 9 14 0 0 68 23 22
2018 FI 14 33 23 22 8 0 0 47 30 87
2018 FI-01 36 36 9 9 9 0 0 73 18 11
2018 FI-02 12 40 24 8 16 0 0 52 24 25
2018 FI-03 9 30 27 30 3 0 0 39 33 33
2018 FI-04 14 29 21 29 7 0 0 43 36 14
2017 FI 8 37 26 17 9 2 0 46 27 88
2017 FI-01 12 41 24 18 6 0 0 53 24 17
2017 FI-02 11 36 24 14 11 4 0 49 26 28
2017 FI-03 7 40 22 19 11 0 0 48 30 27
2017 FI-04 0 33 33 20 7 7 0 36 29 15
2014 FI 15 28 29 20 5 2 0 44 26 129
2014 FI-01 24 36 21 16 0 4 0 62 17 25
2014 FI-02 11 27 35 16 11 0 0 38 27 37
2014 FI-03 19 23 31 17 6 4 0 43 24 48
2014 FI-04 6 28 22 44 0 0 0 33 44 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 36 14 2 4 1 0 80 6 146
2020 FI-01 50 44 0 0 6 0 0 94 6 16
2020 FI-02 54 21 21 2 0 2 0 77 2 48
2020 FI-03 37 43 12 4 4 0 0 80 8 51
2020 FI-04 34 45 14 0 7 0 0 79 7 29
2019 FI 39 35 15 4 6 2 0 75 10 113
2019 FI-01 53 35 6 6 0 0 0 88 6 17
2019 FI-02 50 27 17 0 7 0 0 77 7 30
2019 FI-03 28 38 23 5 0 5 0 70 5 39
2019 FI-04 27 45 5 5 18 0 0 73 23 22
2018 FI 19 27 26 19 8 0 0 47 27 88
2018 FI-01 42 33 8 8 8 0 0 75 17 12
2018 FI-02 12 32 36 4 16 0 0 44 20 25
2018 FI-03 15 30 21 30 3 0 0 45 33 33
2018 FI-04 29 14 29 21 7 0 0 43 29 14
2017 FI 12 35 28 19 3 1 0 48 23 88
2017 FI-01 12 35 35 18 0 0 0 47 18 17
2017 FI-02 14 36 21 25 4 0 0 50 29 28
2017 FI-03 14 37 22 19 7 0 0 51 26 27
2017 FI-04 7 27 47 13 0 7 0 36 14 15
2014 FI 18 36 25 16 3 2 0 55 20 129
2014 FI-01 28 40 17 12 0 4 0 70 12 25
2014 FI-02 14 30 32 16 8 0 0 43 24 37
2014 FI-03 21 35 21 17 2 4 0 59 20 48
2014 FI-04 6 39 33 22 0 0 0 44 22 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 22 18 10 3 1 0 68 13 147
2020 FI-01 44 38 13 6 0 0 0 81 6 16
2020 FI-02 55 14 16 14 0 0 0 69 14 49
2020 FI-03 39 24 24 4 6 4 0 65 10 51
2020 FI-04 41 24 17 14 3 0 0 66 17 29
2019 FI 42 21 14 11 7 4 0 67 19 113
2019 FI-01 53 12 12 18 6 0 0 65 24 17
2019 FI-02 50 7 20 13 10 0 0 57 23 30
2019 FI-03 33 38 15 5 0 8 0 78 6 39
2019 FI-04 36 23 9 9 14 9 0 65 25 22
2018 FI 20 19 20 23 14 3 0 41 38 88
2018 FI-01 33 17 8 25 17 0 0 50 42 12
2018 FI-02 20 16 24 24 16 0 0 36 40 25
2018 FI-03 15 24 24 21 12 3 0 41 34 33
2018 FI-04 29 14 14 14 14 14 0 50 33 14
2017 FI 12 27 31 17 9 3 0 40 28 87
2017 FI-01 18 17 29 18 12 6 0 37 31 17
2017 FI-02 7 25 35 22 11 0 0 32 32 28
2017 FI-03 18 31 31 8 8 4 0 52 16 26
2017 FI-04 7 33 27 20 7 7 0 43 29 15
2014 FI 21 27 25 18 7 2 1 49 25 129
2014 FI-01 32 37 12 16 0 4 0 71 17 25
2014 FI-02 19 16 32 14 16 3 0 36 31 37
2014 FI-03 21 31 21 21 6 0 0 52 27 48
2014 FI-04 11 28 33 22 0 0 6 41 24 18
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 32 31 37 147
2020 FI-01 31 25 44 16
2020 FI-02 39 24 37 49
2020 FI-03 27 41 31 51
2020 FI-04 31 28 41 29
2019 FI 36 32 32 113
2019 FI-01 41 12 47 17
2019 FI-02 53 30 17 30
2019 FI-03 21 46 33 39
2019 FI-04 36 23 41 22
2018 FI 44 26 30 89
2018 FI-01 46 31 23 13
2018 FI-02 48 20 32 25
2018 FI-03 45 24 30 33
2018 FI-04 36 43 21 14
2017 FI 45 18 36 88
2017 FI-01 53 12 35 17
2017 FI-02 53 14 32 28
2017 FI-03 37 26 36 27
2017 FI-04 33 20 47 15
2014 FI 43 26 32 129
2014 FI-01 44 33 24 25
2014 FI-02 59 14 27 37
2014 FI-03 40 25 35 48
2014 FI-04 17 44 39 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 6 49 43 0 0 2 47
2020 FI-02 0 58 37 0 0 5 19
2020 FI-03 14 29 57 0 0 0 14
2019 FI 5 39 51 0 0 5 41
2019 FI-02 0 31 63 0 0 6 16
2018 FI 5 28 64 0 0 3 39
2018 FI-02 0 25 75 0 0 0 12
2018 FI-03 0 33 60 0 0 7 15
2017 FI 3 26 59 3 3 8 39
2017 FI-02 0 22 78 0 0 0 14
2017 FI-03 0 30 60 0 0 10 10
2014 FI 4 31 52 7 9999 6 54
2014 FI-01 0 50 10 30 9999 10 10
2014 FI-02 0 41 59 0 9999 0 22
2014 FI-03 5 16 63 5 9999 11 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 146
2019 FI 9 91 113
2019 FI-03 13 87 39
2018 FI 11 89 89

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10
2018 FI 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10
2018 FI 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 55 45 11
2019 FI 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 45 55 11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 55 45 11
2018 FI 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10
2018 FI 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10
2018 FI 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2018 FI 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2018 FI 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 50 50 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2019 FI 0 100 10
2018 FI 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 45 55 11
2018 FI 100 0 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 11
2018 FI 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 16 16 1 1 31 20 63 6 147
2020 FI-01 31 19 0 0 6 25 19 89 11 16
2020 FI-02 14 16 16 0 0 27 27 65 0 49
2020 FI-03 12 10 22 2 0 35 20 48 4 51
2020 FI-04 10 28 14 3 0 34 10 69 6 29
2019 FI 15 11 19 7 1 34 14 49 15 113
2019 FI-01 24 18 0 0 0 41 18 100 0 17
2019 FI-02 17 3 23 7 0 37 13 40 13 30
2019 FI-03 10 13 21 10 0 36 10 43 19 39
2019 FI-04 9 14 18 9 5 23 23 42 25 22
2018 FI 13 9 22 8 5 34 10 39 22 88
2018 FI-01 38 8 15 8 0 31 0 67 11 13
2018 FI-02 4 8 42 17 0 21 8 18 24 24
2018 FI-03 9 9 18 6 3 42 12 40 20 33
2018 FI-04 14 14 0 0 21 36 14 57 43 14
2017 FI 6 24 17 7 7 27 12 49 23 88
2017 FI-01 0 41 12 0 0 41 6 78 0 17
2017 FI-02 14 22 22 14 7 17 4 45 27 28
2017 FI-03 0 22 11 4 7 37 18 50 25 27
2017 FI-04 7 13 27 0 13 13 27 33 22 15
2014 FI 7 10 20 3 1 37 21 41 9 128
2014 FI-01 12 20 13 12 0 25 17 56 21 24
2014 FI-02 5 5 27 3 0 46 14 27 7 37
2014 FI-03 8 10 23 0 0 27 31 45 0 48
2014 FI-04 0 6 6 0 6 67 17 33 33 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 35 16 1 1 11 3 78 3 146
2020 FI-01 33 47 0 0 7 7 7 92 8 15
2020 FI-02 43 24 18 0 0 8 6 79 0 49
2020 FI-03 27 37 18 2 0 14 2 77 2 51
2020 FI-04 24 45 17 3 0 10 0 77 4 29
2019 FI 29 31 13 5 1 17 3 76 8 112
2019 FI-01 59 18 6 0 0 18 0 93 0 17
2019 FI-02 28 28 21 3 0 14 7 70 4 29
2019 FI-03 18 38 18 5 3 18 0 69 9 39
2019 FI-04 27 32 5 9 0 23 5 81 13 22
2018 FI 19 30 26 6 5 15 0 57 12 88
2018 FI-01 46 23 8 0 0 23 0 90 0 13
2018 FI-02 8 21 46 13 0 13 0 33 14 24
2018 FI-03 15 33 27 3 6 15 0 57 11 33
2018 FI-04 29 43 0 7 14 7 0 77 23 14
2017 FI 13 41 21 2 6 17 1 65 10 88
2017 FI-01 18 41 24 0 0 18 0 71 0 17
2017 FI-02 18 29 29 4 7 14 0 54 13 28
2017 FI-03 4 52 11 0 7 21 4 75 10 27
2017 FI-04 13 40 20 7 7 13 0 62 15 15
2014 FI 10 19 30 5 0 30 5 45 8 129
2014 FI-01 16 20 29 4 0 24 8 52 6 25
2014 FI-02 11 8 35 5 0 38 3 32 9 37
2014 FI-03 10 27 31 2 0 23 6 53 3 48
2014 FI-04 0 22 22 11 0 44 0 40 20 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 5 95 147
2020 FI-01 0 100 16
2020 FI-04 0 100 29
2018 FI 10 90 88

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 17 14 0 1 34 17 67 3 145
2020 FI-01 25 19 0 0 0 38 19 100 0 16
2020 FI-02 17 15 19 0 0 27 23 63 0 48
2020 FI-03 10 14 18 0 2 40 16 55 5 50
2020 FI-04 17 28 10 0 0 34 10 81 0 29
2019 FI 16 14 19 6 1 35 9 54 13 112
2019 FI-01 35 12 6 6 0 35 6 80 10 17
2019 FI-02 13 10 23 10 0 37 7 41 18 30
2019 FI-03 5 26 21 5 0 32 11 55 9 38
2019 FI-04 18 5 23 0 5 36 14 45 9 22
2018 FI 9 8 27 0 6 40 10 34 11 88
2018 FI-01 25 0 25 0 0 50 0 50 0 12
2018 FI-02 4 4 40 0 12 32 8 13 20 25
2018 FI-03 6 12 27 0 3 39 12 38 6 33
2018 FI-04 14 14 7 0 7 43 14 67 17 14
2017 FI 5 26 16 6 2 37 8 56 15 88
2017 FI-01 0 47 0 6 0 47 0 89 11 17
2017 FI-02 11 22 25 11 7 21 4 43 24 28
2017 FI-03 0 30 11 0 0 48 11 73 0 27
2017 FI-04 7 7 27 7 0 40 13 29 14 15
2014 FI 7 12 21 2 2 45 12 44 7 129
2014 FI-01 12 20 12 4 4 37 12 61 15 25
2014 FI-02 5 8 30 0 3 49 5 29 6 37
2014 FI-03 8 15 23 2 0 31 21 48 4 48
2014 FI-04 0 0 6 0 0 89 6 0 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 36 12 0 2 14 3 84 2 147
2020 FI-01 25 50 13 0 0 6 6 86 0 16
2020 FI-02 45 24 12 0 0 14 4 85 0 49
2020 FI-03 27 35 16 0 4 16 2 76 5 51
2020 FI-04 34 52 3 0 0 10 0 96 0 29
2019 FI 29 32 12 5 1 19 2 78 8 113
2019 FI-01 65 18 0 6 0 12 0 93 7 17
2019 FI-02 20 27 23 7 0 20 3 61 9 30
2019 FI-03 18 44 13 5 0 21 0 77 6 39
2019 FI-04 32 27 5 0 5 27 5 87 7 22
2018 FI 16 34 23 0 6 20 1 64 7 88
2018 FI-01 46 23 8 0 0 23 0 90 0 13
2018 FI-02 4 36 24 0 12 20 4 53 16 25
2018 FI-03 12 36 30 0 3 18 0 59 4 33
2018 FI-04 21 36 7 0 7 29 0 80 10 14
2017 FI 11 42 17 6 2 20 1 68 10 88
2017 FI-01 18 41 12 0 0 30 0 83 0 17
2017 FI-02 11 36 22 14 4 14 0 54 21 28
2017 FI-03 6 45 19 4 0 22 4 70 5 27
2017 FI-04 13 47 13 0 7 20 0 75 8 15
2014 FI 12 25 27 2 1 29 3 55 5 129
2014 FI-01 12 28 17 8 0 28 8 62 12 25
2014 FI-02 11 19 32 0 3 35 0 46 4 37
2014 FI-03 19 31 25 0 0 21 4 67 0 48
2014 FI-04 0 17 33 6 0 44 0 30 10 18
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 16 16 15 16 1 6 50 34 147
2020 FI-01 25 19 13 13 25 0 6 47 40 16
2020 FI-02 39 16 12 10 18 0 4 57 30 49
2020 FI-03 20 14 20 24 16 0 8 36 43 51
2020 FI-04 38 17 17 10 7 3 7 62 19 29

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 28 14 12 8 0 2 65 20 145
2020 FI-01 19 31 13 13 19 0 6 53 33 16
2020 FI-02 50 25 10 8 6 0 0 75 15 48
2020 FI-03 29 22 22 16 10 0 2 52 26 51
2020 FI-04 36 39 11 11 0 0 4 78 11 28
2019 FI 24 20 23 13 17 0 3 45 31 113
2019 FI-01 24 12 12 12 35 0 6 38 50 17
2019 FI-02 23 20 20 20 13 0 3 45 34 30
2019 FI-03 21 18 33 15 13 0 0 38 28 39
2019 FI-04 27 32 23 5 9 0 5 62 14 22
2018 FI 20 19 28 12 18 0 2 40 31 89
2018 FI-01 15 8 31 31 15 0 0 23 46 13
2018 FI-02 16 16 24 16 28 0 0 32 44 25
2018 FI-03 18 24 33 6 15 0 3 44 22 33
2018 FI-04 43 14 14 7 14 0 7 62 23 14
2017 FI 21 24 21 14 13 1 7 49 29 87
2017 FI-01 24 29 17 6 12 0 12 60 20 17
2017 FI-02 11 22 14 22 22 4 4 36 48 27
2017 FI-03 30 29 19 15 4 0 4 61 19 27
2017 FI-04 20 13 40 7 7 0 13 38 15 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 24 29 18 14 0 1 39 32 147
2020 FI-01 13 38 19 13 19 0 0 50 31 16
2020 FI-02 29 24 33 10 4 0 0 53 14 49
2020 FI-03 10 22 27 22 18 0 2 32 40 51
2020 FI-04 3 21 28 28 21 0 0 24 48 29
2019 FI 15 25 28 13 16 2 1 41 30 113
2019 FI-01 29 29 18 12 0 6 6 67 13 17
2019 FI-02 20 20 37 10 13 0 0 40 23 30
2019 FI-03 8 31 31 15 13 3 0 39 29 39
2019 FI-04 9 18 23 18 32 0 0 27 50 22
2018 FI 13 22 27 27 10 0 1 34 38 88
2018 FI-01 31 46 15 0 8 0 0 77 8 13
2018 FI-02 24 24 16 28 8 0 0 48 36 25
2018 FI-03 3 9 34 34 16 0 3 13 52 32
2018 FI-04 0 29 29 36 7 0 0 29 43 14
2017 FI 10 23 31 18 17 0 1 34 36 88
2017 FI-01 29 30 24 6 6 0 6 62 13 17
2017 FI-02 4 25 47 14 11 0 0 29 24 28
2017 FI-03 11 11 21 30 26 0 0 22 56 27
2017 FI-04 0 33 20 20 27 0 0 33 47 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 29 20 18 15 1 1 47 33 147
2020 FI-01 38 25 13 13 13 0 0 63 25 16
2020 FI-02 29 35 16 12 6 2 0 65 19 49
2020 FI-03 8 27 25 18 20 0 2 36 38 51
2020 FI-04 3 24 21 31 21 0 0 28 52 29
2019 FI 17 26 23 15 16 1 2 44 32 112
2019 FI-01 35 35 12 12 0 0 6 75 13 17
2019 FI-02 23 20 23 17 13 0 3 45 31 30
2019 FI-03 5 36 31 10 15 3 0 42 26 39
2019 FI-04 14 14 19 24 29 0 0 29 52 21
2018 FI 14 20 20 25 19 0 1 34 45 88
2018 FI-01 38 31 23 0 8 0 0 69 8 13
2018 FI-02 20 24 20 24 12 0 0 44 36 25
2018 FI-03 3 15 24 30 24 0 3 19 56 33
2018 FI-04 7 21 14 29 29 0 0 29 57 14
2017 FI 8 20 32 15 24 0 1 28 40 87
2017 FI-01 25 25 31 6 6 0 6 53 13 16
2017 FI-02 0 32 36 18 14 0 0 32 32 28
2017 FI-03 11 7 25 26 30 0 0 19 56 27
2017 FI-04 0 13 40 0 47 0 0 13 47 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 29 19 18 15 0 1 48 33 147
2020 FI-01 13 25 25 13 25 0 0 38 38 16
2020 FI-02 24 35 16 14 8 0 2 60 23 49
2020 FI-03 18 27 16 24 14 0 2 46 38 51
2020 FI-04 14 24 24 17 21 0 0 38 38 29
2019 FI 17 25 24 14 17 1 2 44 31 111
2019 FI-01 35 12 12 24 12 0 6 50 38 17
2019 FI-02 17 33 13 20 13 0 3 52 34 30
2019 FI-03 11 26 32 13 16 3 0 38 30 38
2019 FI-04 9 23 36 0 32 0 0 32 32 22
2018 FI 11 21 24 26 16 1 1 33 43 89
2018 FI-01 31 31 15 8 8 8 0 67 17 13
2018 FI-02 16 24 20 32 8 0 0 40 40 25
2018 FI-03 6 15 21 30 24 0 3 22 56 33
2018 FI-04 0 21 43 21 14 0 0 21 36 14
2017 FI 13 25 29 10 20 1 1 39 31 88
2017 FI-01 17 30 35 0 12 0 6 50 13 17
2017 FI-02 11 29 29 18 10 4 0 41 29 28
2017 FI-03 10 26 26 11 26 0 0 36 37 27
2017 FI-04 20 13 27 7 33 0 0 33 40 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 25 17 12 8 0 2 63 20 145
2020 FI-01 50 19 13 0 13 0 6 73 13 16
2020 FI-02 52 27 13 6 2 0 0 79 8 48
2020 FI-03 28 26 18 16 10 0 2 55 27 50
2020 FI-04 17 24 24 21 10 0 3 43 32 29
2019 FI 39 25 19 5 8 1 4 67 14 113
2019 FI-01 47 24 18 0 0 0 12 80 0 17
2019 FI-02 43 23 17 3 7 0 7 71 11 30
2019 FI-03 36 33 15 5 8 3 0 71 13 39
2019 FI-04 32 18 23 14 14 0 0 50 27 22
2018 FI 34 18 25 11 10 0 2 53 22 89
2018 FI-01 54 31 15 0 0 0 0 85 0 13
2018 FI-02 44 12 32 8 4 0 0 56 12 25
2018 FI-03 24 9 27 18 15 0 6 35 35 33
2018 FI-04 29 36 14 7 14 0 0 64 21 14
2017 FI 29 26 15 15 10 1 5 58 26 88
2017 FI-01 59 29 0 0 6 0 6 94 6 17
2017 FI-02 25 25 22 14 6 4 4 54 22 28
2017 FI-03 19 25 15 30 7 0 4 45 39 27
2017 FI-04 20 27 13 7 27 0 7 50 36 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 25 21 16 9 0 1 53 26 146
2020 FI-01 38 19 19 19 6 0 0 56 25 16
2020 FI-02 42 27 17 10 4 0 0 69 15 48
2020 FI-03 18 33 18 16 14 0 2 52 30 51
2020 FI-04 14 14 38 28 7 0 0 28 34 29
2019 FI 32 26 16 14 10 1 1 59 25 112
2019 FI-01 29 35 12 12 6 0 6 69 19 17
2019 FI-02 38 17 21 17 7 0 0 55 24 29
2019 FI-03 31 31 10 15 10 3 0 63 26 39
2019 FI-04 27 23 23 14 14 0 0 50 27 22
2018 FI 26 26 24 11 13 0 0 52 25 89
2018 FI-01 54 15 15 8 8 0 0 69 15 13
2018 FI-02 16 44 24 8 8 0 0 60 16 25
2018 FI-03 27 12 24 18 18 0 0 39 36 33
2018 FI-04 21 36 14 7 21 0 0 57 29 14
2017 FI 25 26 21 17 10 0 1 52 28 88
2017 FI-01 47 30 0 12 6 0 6 81 19 17
2017 FI-02 14 25 40 18 3 0 0 40 21 28
2017 FI-03 22 29 15 19 15 0 0 51 34 27
2017 FI-04 27 20 20 13 20 0 0 47 33 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 20 24 10 11 1 9 50 23 147
2020 FI-01 31 13 38 0 0 0 19 54 0 16
2020 FI-02 33 27 24 6 8 2 0 60 15 49
2020 FI-03 24 14 14 18 16 0 16 44 40 51
2020 FI-04 17 24 34 7 10 0 7 44 19 29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 29 21 10 4 0 3 64 14 147
2020 FI-01 56 25 13 0 0 0 6 87 0 16
2020 FI-02 51 24 14 6 0 0 4 79 6 49
2020 FI-03 18 35 25 14 6 0 2 54 20 51
2020 FI-04 21 31 28 14 7 0 0 52 21 29
2019 FI 21 37 24 9 5 3 1 61 15 113
2019 FI-01 24 29 18 18 0 6 6 60 20 17
2019 FI-02 17 50 20 7 7 0 0 67 13 30
2019 FI-03 23 33 28 5 5 5 0 59 11 39
2019 FI-04 18 36 27 14 5 0 0 55 18 22
2018 FI 15 36 23 13 14 0 0 51 26 87
2018 FI-01 38 31 23 0 8 0 0 69 8 13
2018 FI-02 20 24 20 28 8 0 0 44 36 25
2018 FI-03 9 39 24 9 18 0 0 48 27 33
2018 FI-04 0 46 23 8 23 0 0 46 31 13
2017 FI 13 31 29 17 9 1 1 44 27 88
2017 FI-01 23 24 24 12 12 0 6 50 25 17
2017 FI-02 14 25 32 18 6 4 0 41 25 28
2017 FI-03 11 40 26 11 11 0 0 51 22 27
2017 FI-04 0 33 33 27 7 0 0 33 33 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 29 24 18 8 0 1 49 27 147
2020 FI-01 25 31 19 25 0 0 0 56 25 16
2020 FI-02 37 29 22 10 2 0 0 65 12 49
2020 FI-03 8 33 27 16 14 0 2 42 30 51
2020 FI-04 10 21 21 34 10 0 3 32 46 29
2019 FI 12 33 29 17 6 3 1 46 24 113
2019 FI-01 24 35 12 18 0 6 6 67 20 17
2019 FI-02 10 40 27 20 3 0 0 50 23 30
2019 FI-03 8 28 44 10 5 5 0 38 16 39
2019 FI-04 9 27 27 23 14 0 0 36 36 22
2018 FI 9 23 25 23 19 1 0 32 43 88
2018 FI-01 23 38 38 0 0 0 0 62 0 13
2018 FI-02 16 32 28 12 12 0 0 48 24 25
2018 FI-03 0 12 21 30 33 3 0 13 66 33
2018 FI-04 7 14 14 43 21 0 0 21 64 14
2017 FI 6 22 32 22 17 0 1 28 40 87
2017 FI-01 17 24 24 18 12 0 6 43 31 17
2017 FI-02 4 26 37 19 14 0 0 30 33 27
2017 FI-03 4 15 36 26 19 0 0 19 45 27
2017 FI-04 0 27 27 27 20 0 0 27 47 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 27 24 11 8 0 1 56 19 147
2020 FI-01 31 31 31 6 0 0 0 63 6 16
2020 FI-02 43 22 20 8 4 0 2 67 13 49
2020 FI-03 20 31 24 10 14 0 2 52 24 51
2020 FI-04 17 28 28 21 7 0 0 45 28 29
2019 FI 15 33 28 12 8 2 2 50 21 113
2019 FI-01 24 29 6 24 12 0 6 56 38 17
2019 FI-02 17 20 40 17 7 0 0 37 23 30
2019 FI-03 13 38 31 5 5 5 3 56 11 39
2019 FI-04 9 41 32 9 9 0 0 50 18 22
2018 FI 8 28 26 22 15 1 0 36 37 87
2018 FI-01 25 58 8 0 8 0 0 83 8 12
2018 FI-02 16 20 36 16 12 0 0 36 28 25
2018 FI-03 0 24 24 24 24 3 0 25 50 33
2018 FI-04 0 21 21 50 7 0 0 21 57 14
2017 FI 11 29 15 23 21 0 1 40 45 88
2017 FI-01 23 24 6 18 24 0 6 50 44 17
2017 FI-02 7 36 22 14 21 0 0 43 35 28
2017 FI-03 14 22 15 34 15 0 0 36 49 27
2017 FI-04 0 33 13 27 27 0 0 33 53 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 32 14 7 5 0 2 74 13 147
2020 FI-01 44 19 13 13 6 0 6 67 20 16
2020 FI-02 55 14 16 10 4 0 0 69 14 49
2020 FI-03 33 47 8 4 6 0 2 82 10 51
2020 FI-04 28 45 17 3 3 0 3 75 7 29
2019 FI 36 34 13 7 5 3 2 73 13 113
2019 FI-01 29 29 12 12 0 6 12 71 14 17
2019 FI-02 37 33 13 13 3 0 0 70 17 30
2019 FI-03 36 41 15 0 3 5 0 81 3 39
2019 FI-04 41 27 14 9 9 0 0 68 18 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 33 20 12 5 0 1 62 18 147
2020 FI-01 31 25 19 13 6 0 6 60 20 16
2020 FI-02 31 33 16 18 2 0 0 63 20 49
2020 FI-03 27 35 20 10 6 0 2 64 16 51
2020 FI-04 28 34 24 7 7 0 0 62 14 29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 31 21 13 7 0 1 59 20 147
2020 FI-01 25 50 13 0 6 0 6 80 7 16
2020 FI-02 45 24 16 10 4 0 0 69 14 49
2020 FI-03 22 37 22 12 6 0 2 60 18 51
2020 FI-04 10 21 31 28 10 0 0 31 38 29
2019 FI 24 34 23 11 6 2 1 59 17 113
2019 FI-01 41 29 18 0 6 0 6 75 6 17
2019 FI-02 20 27 27 23 3 0 0 47 27 30
2019 FI-03 21 46 13 10 5 5 0 70 16 39
2019 FI-04 23 23 41 5 9 0 0 45 14 22
2018 FI 18 27 28 17 8 1 0 46 25 88
2018 FI-01 23 38 23 15 0 0 0 62 15 13
2018 FI-02 28 28 32 8 4 0 0 56 12 25
2018 FI-03 15 24 24 21 12 3 0 41 34 33
2018 FI-04 7 29 29 21 14 0 0 36 36 14
2017 FI 19 35 23 10 10 0 2 55 21 87
2017 FI-01 31 31 25 0 6 0 6 66 7 16
2017 FI-02 18 36 22 11 10 0 4 56 22 28
2017 FI-03 18 41 19 11 11 0 0 59 22 27
2017 FI-04 13 27 33 13 13 0 0 40 27 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 27 14 8 3 0 1 74 12 146
2020 FI-01 56 19 13 6 0 0 6 80 7 16
2020 FI-02 57 27 8 6 2 0 0 84 8 49
2020 FI-03 42 30 14 8 4 0 2 73 12 50
2020 FI-04 34 28 21 14 3 0 0 62 17 29
2019 FI 51 25 10 8 4 1 1 77 13 113
2019 FI-01 41 35 6 12 0 0 6 81 13 17
2019 FI-02 53 20 10 13 3 0 0 73 17 30
2019 FI-03 51 26 5 8 8 3 0 79 16 39
2019 FI-04 50 23 23 0 5 0 0 73 5 22
2018 FI 38 31 17 6 5 0 3 71 11 87
2018 FI-01 23 38 23 8 0 0 8 67 8 13
2018 FI-02 50 25 21 0 4 0 0 75 4 24
2018 FI-03 39 33 6 9 6 0 6 77 16 33
2018 FI-04 36 29 21 7 7 0 0 64 14 14
2017 FI 39 26 19 6 6 0 5 69 12 87
2017 FI-01 25 38 19 0 6 0 13 71 7 16
2017 FI-02 32 29 25 10 4 0 0 61 14 28
2017 FI-03 49 21 19 4 4 0 4 73 8 27
2017 FI-04 53 13 7 7 13 0 7 71 21 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 36 14 8 4 0 1 74 12 145
2020 FI-01 27 33 13 13 7 0 7 64 21 15
2020 FI-02 48 33 10 8 0 0 0 81 8 48
2020 FI-03 33 37 18 6 6 0 0 71 12 51
2020 FI-04 38 41 10 7 3 0 0 79 10 29

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 18 11 2 2 0 6 84 4 146
2020 FI-01 56 19 13 6 0 0 6 80 7 16
2020 FI-02 76 16 4 0 0 0 4 96 0 49
2020 FI-03 55 20 12 2 4 0 8 81 6 51
2020 FI-04 54 18 18 4 0 0 7 77 4 28
2019 FI 63 13 4 6 4 3 8 84 11 112
2019 FI-01 41 18 6 18 0 6 12 71 21 17
2019 FI-02 66 7 3 7 7 3 7 81 15 29
2019 FI-03 67 15 3 0 3 3 10 94 3 39
2019 FI-04 64 9 9 9 5 0 5 76 14 22
2018 FI 65 15 10 1 2 0 7 85 4 88
2018 FI-01 62 23 8 0 0 0 8 92 0 13
2018 FI-02 72 12 12 4 0 0 0 84 4 25
2018 FI-03 58 15 15 0 3 0 9 80 3 33
2018 FI-04 64 14 0 0 7 0 14 92 8 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 12 6 4 3 1 6 86 7 145
2020 FI-01 56 19 6 13 0 0 6 80 13 16
2020 FI-02 75 10 4 6 0 2 2 89 7 48
2020 FI-03 67 14 4 2 6 2 6 87 9 51
2020 FI-04 68 11 11 0 0 0 11 88 0 28
2019 FI 68 11 8 4 4 1 4 82 9 113
2019 FI-01 76 6 0 0 6 0 12 93 7 17
2019 FI-02 57 13 13 13 0 0 3 72 14 30
2019 FI-03 64 13 8 0 10 3 3 81 11 39
2019 FI-04 86 9 0 5 0 0 0 95 5 22
2018 FI 66 8 7 7 5 2 6 80 12 88
2018 FI-01 69 8 8 0 8 0 8 83 8 13
2018 FI-02 64 0 12 12 4 4 4 70 17 25
2018 FI-03 61 15 3 6 3 3 9 86 10 33
2018 FI-04 71 7 7 7 7 0 0 79 14 14
2017 FI 60 9 6 6 5 3 10 80 13 88
2017 FI-01 65 0 6 0 6 0 24 85 8 17
2017 FI-02 47 14 11 14 6 4 4 66 22 28
2017 FI-03 74 4 0 0 7 7 7 91 9 27
2017 FI-04 60 20 0 7 0 0 13 92 8 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 21 6 5 3 1 3 85 9 146
2020 FI-01 63 13 6 6 6 0 6 80 13 16
2020 FI-02 71 13 6 8 0 0 2 85 9 48
2020 FI-03 59 22 6 4 4 2 4 85 8 51
2020 FI-04 45 41 7 3 0 0 3 89 4 29
2019 FI 57 18 13 4 4 1 3 78 8 112
2019 FI-01 76 6 6 0 0 0 12 93 0 17
2019 FI-02 52 14 21 10 3 0 0 66 14 29
2019 FI-03 46 31 10 3 8 3 0 79 11 39
2019 FI-04 68 14 9 0 5 0 5 86 5 22
2018 FI 52 24 10 7 2 2 2 80 10 88
2018 FI-01 46 38 8 0 0 0 8 92 0 13
2018 FI-02 56 16 12 12 0 4 0 75 13 25
2018 FI-03 52 21 9 6 6 3 3 77 13 33
2018 FI-04 57 21 14 7 0 0 0 79 7 14
2017 FI 39 31 16 3 5 0 6 74 9 88
2017 FI-01 41 17 18 6 0 0 18 71 7 17
2017 FI-02 25 40 18 7 6 0 4 67 14 28
2017 FI-03 55 30 7 0 7 0 0 85 7 27
2017 FI-04 33 27 27 0 7 0 7 64 7 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 18 7 6 5 1 3 82 11 147
2020 FI-01 63 6 6 13 13 0 0 69 25 16
2020 FI-02 71 16 6 4 0 0 2 90 4 49
2020 FI-03 57 20 6 6 6 2 4 81 13 51
2020 FI-04 52 24 10 7 3 0 3 79 11 29
2019 FI 60 13 12 8 4 1 3 75 13 112
2019 FI-01 71 12 6 0 0 0 12 93 0 17
2019 FI-02 45 14 21 21 0 0 0 59 21 29
2019 FI-03 59 21 8 3 8 3 0 82 11 39
2019 FI-04 73 0 14 5 5 0 5 76 10 22
2018 FI 49 24 9 8 6 2 2 76 14 88
2018 FI-01 46 15 15 0 15 0 8 67 17 13
2018 FI-02 48 20 12 12 4 4 0 71 17 25
2018 FI-03 52 33 3 3 6 3 0 88 9 33
2018 FI-04 57 14 7 14 0 0 7 77 15 14
2017 FI 53 23 6 3 8 0 7 82 12 88
2017 FI-01 47 18 6 0 12 0 18 79 14 17
2017 FI-02 47 25 7 11 6 0 4 75 18 28
2017 FI-03 55 26 4 0 11 0 4 84 12 27
2017 FI-04 73 13 7 0 0 0 7 93 0 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 18 8 6 3 1 10 81 10 147
2020 FI-01 56 13 0 6 0 0 25 92 8 16
2020 FI-02 78 10 2 2 0 0 8 96 2 49
2020 FI-03 37 22 12 12 6 2 10 67 20 51
2020 FI-04 45 28 17 3 0 0 7 78 4 29
2019 FI 51 17 6 4 3 1 18 84 9 112
2019 FI-01 76 0 0 0 0 0 24 100 0 17
2019 FI-02 41 10 0 10 0 0 38 83 17 29
2019 FI-03 41 31 8 3 5 3 10 82 9 39
2019 FI-04 50 18 18 5 5 0 5 71 10 22
2018 FI 48 13 9 5 3 2 20 78 10 87
2018 FI-01 50 8 0 0 0 0 42 100 0 12
2018 FI-02 56 4 4 4 0 4 28 88 6 25
2018 FI-03 48 15 12 6 6 3 9 72 14 33
2018 FI-04 43 21 14 7 7 0 7 69 15 14
2017 FI 41 14 8 6 7 1 24 73 17 88
2017 FI-01 47 0 6 0 0 0 47 89 0 17
2017 FI-02 36 7 4 7 6 4 36 71 23 28
2017 FI-03 48 22 7 7 7 0 7 76 16 27
2017 FI-04 33 27 20 0 13 0 7 64 14 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 17 4 1 3 0 5 92 4 147
2020 FI-01 75 6 6 6 0 0 6 87 7 16
2020 FI-02 80 14 0 0 4 0 2 96 4 49
2020 FI-03 69 20 4 0 4 0 4 92 4 51
2020 FI-04 55 21 10 0 0 0 14 88 0 29
2019 FI 69 15 1 4 2 1 8 92 7 113
2019 FI-01 82 6 0 0 0 0 12 100 0 17
2019 FI-02 63 13 3 10 0 0 10 85 11 30
2019 FI-03 64 21 0 3 5 3 5 92 8 39
2019 FI-04 77 14 0 0 0 0 9 100 0 22
2018 FI 68 16 3 1 3 1 7 91 5 87
2018 FI-01 69 15 8 0 0 0 8 92 0 13
2018 FI-02 75 13 4 0 0 0 8 95 0 24
2018 FI-03 61 18 3 0 9 3 6 87 10 33
2018 FI-04 71 14 0 7 0 0 7 92 8 14
2017 FI 53 20 9 1 3 1 13 84 5 87
2017 FI-01 56 6 6 0 0 0 31 91 0 16
2017 FI-02 47 22 11 0 6 4 11 80 8 28
2017 FI-03 55 22 7 4 4 0 7 84 8 27
2017 FI-04 60 20 13 0 0 0 7 86 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 72 13 3 3 5 0 3 88 9 147
2020 FI-01 56 13 6 6 13 0 6 73 20 16
2020 FI-02 78 6 0 6 8 0 2 85 15 49
2020 FI-03 69 20 2 2 4 0 4 92 6 51
2020 FI-04 79 14 3 0 0 0 3 96 0 29
2019 FI 73 12 1 3 4 2 4 92 8 113
2019 FI-01 59 18 6 0 6 6 6 87 7 17
2019 FI-02 67 13 0 10 3 0 7 86 14 30
2019 FI-03 72 15 0 0 8 3 3 92 8 39
2019 FI-04 95 0 0 0 0 0 5 100 0 22
2018 FI 69 13 2 7 6 1 2 85 13 87
2018 FI-01 46 15 15 15 0 0 8 67 17 13
2018 FI-02 72 12 0 8 4 4 0 88 13 25
2018 FI-03 66 16 0 6 9 0 3 84 16 32
2018 FI-04 86 7 0 0 7 0 0 93 7 14
2017 FI 68 9 5 2 7 1 8 85 10 88
2017 FI-01 65 0 0 0 12 0 24 84 16 17
2017 FI-02 54 11 11 7 10 0 7 70 19 28
2017 FI-03 70 15 4 0 4 4 4 92 4 27
2017 FI-04 100 0 0 0 0 0 0 100 0 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 29 12 7 1 1 1 80 8 147
2020 FI-01 44 38 13 6 0 0 0 81 6 16
2020 FI-02 55 20 12 6 2 2 2 79 9 49
2020 FI-03 41 33 14 8 0 2 2 78 8 51
2020 FI-04 55 31 7 7 0 0 0 86 7 29
2019 FI 53 23 12 4 4 1 2 78 9 113
2019 FI-01 35 24 12 6 12 6 6 67 20 17
2019 FI-02 43 20 17 13 3 0 3 66 17 30
2019 FI-03 46 36 13 0 5 0 0 82 5 39
2019 FI-04 82 9 9 0 0 0 0 91 0 22
2018 FI 45 30 11 6 3 1 3 79 10 88
2018 FI-01 38 31 8 8 0 0 15 82 9 13
2018 FI-02 40 32 12 8 4 4 0 75 13 25
2018 FI-03 52 24 12 3 6 0 3 78 9 33
2018 FI-04 43 43 7 7 0 0 0 86 7 14
2017 FI 50 29 8 3 5 0 5 82 9 88
2017 FI-01 53 24 6 0 6 0 12 87 7 17
2017 FI-02 43 29 7 7 10 0 4 75 18 28
2017 FI-03 55 30 7 0 4 0 4 88 4 27
2017 FI-04 53 27 13 7 0 0 0 80 7 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 39 16 10 3 0 1 71 13 147
2020 FI-01 44 13 31 6 0 0 6 60 7 16
2020 FI-02 31 35 18 12 4 0 0 65 16 49
2020 FI-03 33 47 10 4 6 0 0 80 10 51
2020 FI-04 24 48 17 10 0 0 0 72 10 29

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 29 38 12 3 0 0 46 16 147
2020 FI-01 19 25 31 25 0 0 0 44 25 16
2020 FI-02 27 41 29 4 0 0 0 67 4 49
2020 FI-03 12 27 41 16 4 0 0 39 20 51
2020 FI-04 10 17 52 14 7 0 0 28 21 29
2019 FI 14 27 42 12 4 0 1 41 16 113
2019 FI-01 29 24 35 6 0 0 6 56 6 17
2019 FI-02 17 17 50 10 7 0 0 33 17 30
2019 FI-03 5 36 46 8 5 0 0 41 13 39
2019 FI-04 14 27 36 18 5 0 0 41 23 22
2018 FI 8 23 47 17 5 0 0 31 22 87
2018 FI-01 8 38 38 8 8 0 0 46 15 13
2018 FI-02 21 17 46 13 4 0 0 38 17 24
2018 FI-03 3 22 44 28 3 0 0 25 31 32
2018 FI-04 0 29 57 7 7 0 0 29 14 14
2017 FI 9 34 33 18 6 0 0 43 24 88
2017 FI-01 29 29 35 0 6 0 0 59 6 17
2017 FI-02 4 36 39 18 4 0 0 40 22 28
2017 FI-03 7 44 15 26 7 0 0 51 34 27
2017 FI-04 0 20 53 20 7 0 0 20 27 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 15 41 21 10 0 0 31 27 147
2020 FI-01 19 13 25 38 6 0 0 44 31 16
2020 FI-02 4 14 37 24 20 0 0 45 18 49
2020 FI-03 18 12 53 16 2 0 0 18 29 51
2020 FI-04 14 17 41 17 10 0 0 28 31 29
2019 FI 11 14 46 18 9 1 1 27 25 112
2019 FI-01 6 12 29 35 12 0 6 50 19 17
2019 FI-02 10 17 48 21 3 0 0 24 28 29
2019 FI-03 10 13 54 13 8 3 0 21 24 39
2019 FI-04 9 18 50 9 14 0 0 23 27 22
2018 FI 12 24 38 19 6 1 0 25 36 86
2018 FI-01 8 8 46 31 0 8 0 33 17 13
2018 FI-02 8 21 42 17 13 0 0 29 29 24
2018 FI-03 18 33 24 18 6 0 0 24 52 33
2018 FI-04 8 25 50 17 0 0 0 17 33 12
2017 FI 10 18 34 29 8 0 0 37 29 88
2017 FI-01 6 18 35 35 6 0 0 41 24 17
2017 FI-02 7 11 35 32 14 0 0 47 18 28
2017 FI-03 15 19 26 33 7 0 0 40 34 27
2017 FI-04 13 33 40 13 0 0 0 13 47 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 42 5 2 1 0 0 92 3 147
2020 FI-01 44 56 0 0 0 0 0 100 0 16
2020 FI-02 55 33 8 4 0 0 0 88 4 49
2020 FI-03 49 47 2 0 2 0 0 96 2 51
2020 FI-04 45 41 10 3 0 0 0 86 3 29
2019 FI 38 42 10 6 1 2 1 82 7 111
2019 FI-01 59 18 0 6 6 6 6 87 13 17
2019 FI-02 41 31 17 10 0 0 0 72 10 29
2019 FI-03 29 61 8 0 0 3 0 92 0 38
2019 FI-04 36 45 9 9 0 0 0 82 9 22
2018 FI 16 39 24 7 6 9 0 60 14 89
2018 FI-01 31 38 8 8 8 8 0 75 17 13
2018 FI-02 8 36 36 4 4 12 0 50 9 25
2018 FI-03 18 39 21 6 6 9 0 63 13 33
2018 FI-04 14 36 21 14 7 7 0 54 23 14
2017 FI 12 30 33 9 5 11 0 47 15 88
2017 FI-01 18 35 18 12 0 18 0 64 14 17
2017 FI-02 11 29 36 7 7 10 0 44 16 28
2017 FI-03 10 26 45 7 7 4 0 38 15 27
2017 FI-04 13 27 27 13 0 20 0 50 17 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 37 12 7 2 1 0 78 10 147
2020 FI-01 44 38 6 13 0 0 0 81 13 16
2020 FI-02 47 33 14 4 0 2 0 81 4 49
2020 FI-03 35 43 10 8 2 2 0 80 10 51
2020 FI-04 31 38 14 10 7 0 0 69 17 29

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 23 16 11 5 3 0 66 17 147
2020 FI-01 38 25 19 6 6 6 0 67 13 16
2020 FI-02 45 18 18 8 6 4 0 66 15 49
2020 FI-03 37 24 18 16 6 0 0 61 22 51
2020 FI-04 45 31 10 7 3 3 0 79 11 29

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 27 11 8 3 3 1 78 11 146
2020 FI-01 44 25 19 6 0 6 0 73 7 16
2020 FI-02 55 20 14 6 4 0 0 76 10 49
2020 FI-03 50 22 10 12 0 4 2 77 13 50
2020 FI-04 38 48 3 3 3 3 0 89 7 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 34 16 10 3 0 0 70 14 147
2020 FI-01 38 31 19 13 0 0 0 69 13 16
2020 FI-02 53 22 18 6 0 0 0 76 6 49
2020 FI-03 27 41 16 12 4 0 0 69 16 51
2020 FI-04 21 45 14 14 7 0 0 66 21 29
2019 FI 27 40 15 13 3 1 1 68 16 113
2019 FI-01 59 12 12 12 0 0 6 75 13 17
2019 FI-02 37 37 10 17 0 0 0 73 17 30
2019 FI-03 18 51 18 8 3 3 0 71 11 39
2019 FI-04 9 50 23 14 5 0 0 59 18 22
2018 FI 13 35 19 21 8 3 0 50 30 89
2018 FI-01 38 31 15 8 0 8 0 75 8 13
2018 FI-02 8 40 20 16 12 4 0 50 29 25
2018 FI-03 9 27 21 30 9 3 0 38 41 33
2018 FI-04 14 43 14 21 7 0 0 57 29 14
2017 FI 7 41 18 21 9 5 0 50 31 88
2017 FI-01 18 53 12 0 6 12 0 80 7 17
2017 FI-02 0 46 18 18 18 0 0 46 36 28
2017 FI-03 6 34 26 22 7 4 0 42 31 27
2017 FI-04 7 33 13 40 0 7 0 43 43 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 39 15 3 2 1 0 79 5 147
2020 FI-01 50 38 6 0 6 0 0 88 6 16
2020 FI-02 45 35 18 2 0 0 0 80 2 49
2020 FI-03 39 45 10 4 2 0 0 84 6 51
2020 FI-04 31 34 21 7 3 3 0 68 11 29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 36 15 8 2 1 0 74 10 144
2020 FI-01 44 44 6 0 6 0 0 88 6 16
2020 FI-02 37 35 16 12 0 0 0 71 12 49
2020 FI-03 38 46 10 4 2 0 0 84 6 50
2020 FI-04 37 19 26 11 4 4 0 58 15 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 34 23 4 1 1 3 71 5 146
2020 FI-01 38 31 19 6 0 0 6 73 7 16
2020 FI-02 35 35 22 6 0 2 0 71 6 49
2020 FI-03 33 45 14 2 0 0 6 83 2 51
2020 FI-04 36 18 36 4 4 0 4 56 7 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 36 18 3 0 1 0 79 3 146
2020 FI-01 47 40 7 7 0 0 0 87 7 15
2020 FI-02 41 33 24 2 0 0 0 73 2 49
2020 FI-03 43 41 14 2 0 0 0 84 2 51
2020 FI-04 41 34 14 7 0 3 0 79 7 29

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 67 25 5 1 0 1 0 94 1 147
2020 FI-01 69 31 0 0 0 0 0 100 0 16
2020 FI-02 61 29 8 2 0 0 0 90 2 49
2020 FI-03 73 22 4 0 0 2 0 96 0 51
2020 FI-04 72 21 3 0 0 3 0 96 0 29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 36 5 2 0 1 0 93 2 146
2020 FI-01 56 44 0 0 0 0 0 100 0 16
2020 FI-02 53 39 4 2 0 2 0 94 2 49
2020 FI-03 66 26 6 2 0 0 0 92 2 50
2020 FI-04 45 45 7 0 0 3 0 93 0 29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 24 13 5 4 1 0 77 10 147
2020 FI-01 38 44 13 6 0 0 0 81 6 16
2020 FI-02 51 27 14 4 4 0 0 78 8 49
2020 FI-03 59 12 16 8 6 0 0 71 14 51
2020 FI-04 52 34 7 0 3 3 0 89 4 29

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 35 10 3 1 0 1 86 4 147
2020 FI-01 63 38 0 0 0 0 0 100 0 16
2020 FI-02 55 29 14 0 0 0 2 85 0 49
2020 FI-03 47 33 12 6 2 0 0 80 8 51
2020 FI-04 45 45 3 3 3 0 0 90 7 29

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 32 29 16 3 3 1 49 20 68
2020 FI-03 9 42 30 15 0 0 3 53 16 33
2019 FI 10 49 17 12 0 5 7 67 13 59
2019 FI-03 10 52 17 7 0 7 7 72 8 29

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 97 3 68
2020 FI-03 97 3 33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 26 23 21 12 2 2 42 34 66
2020 FI-03 9 25 34 19 9 3 0 35 29 32
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 7 93 146
2020 FI-01 0 100 16
2020 FI-02 4 96 49
2020 FI-03 14 86 51
2020 FI-04 3 97 29

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 147
2020 FI-01 19 81 16
2020 FI-02 10 90 49
2020 FI-03 14 86 51
2020 FI-04 3 97 29
2019 FI 13 87 113
2019 FI-01 35 65 17
2019 FI-02 10 90 30
2019 FI-03 10 90 39
2019 FI-04 9 91 22
2017 FI 18 82 88
2017 FI-02 24 76 28
2014 FI 13 87 128
2014 FI-03 19 81 48

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 71 29 17
2019 FI 73 27 15
2017 FI 75 25 16
2014 FI 88 12 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 25 8 8 0 0 0 83 8 12
2019 FI 55 27 0 9 9 0 0 82 18 11
2017 FI 24 42 25 0 8 0 0 66 8 12
2014 FI 67 27 0 0 7 0 0 93 7 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 27 10 3 2 2 5 83 6 147
2020 FI-01 38 31 13 6 0 6 6 79 7 16
2020 FI-02 61 22 10 2 2 2 0 85 4 49
2020 FI-03 47 24 14 6 0 0 10 78 7 51
2020 FI-04 45 41 3 0 3 3 3 93 4 29
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 62 8 2 69 31 146
2020 FI-01 63 31 6 0 33 67 16
2020 FI-02 10 75 8 6 88 12 48
2020 FI-03 35 63 2 0 64 36 51
2020 FI-04 24 59 17 0 71 29 29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 68 40
2020 FI-01 50 50 10
2020 FI-03 33 67 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 23 20 18 23 3 8 33 44 40
2020 FI-01 10 40 10 0 30 0 10 56 33 10
2020 FI-03 11 22 22 22 17 0 6 35 41 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 28 5 25 40 0 0 30 65 40
2020 FI-01 10 60 0 0 30 0 0 70 30 10
2020 FI-03 0 22 6 33 39 0 0 22 72 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 20 13 12 10 1 4 63 23 147
2020 FI-01 25 25 13 13 13 0 13 57 29 16
2020 FI-02 45 18 18 6 6 4 2 67 13 49
2020 FI-03 45 20 6 16 12 0 2 66 28 51
2020 FI-04 28 24 14 17 10 0 7 56 30 29
2019 FI 35 13 20 15 14 1 2 50 30 110
2019 FI-01 41 12 24 12 6 6 0 56 19 17
2019 FI-02 37 7 17 23 17 0 0 43 40 30
2019 FI-03 26 18 18 13 18 0 5 47 33 38
2019 FI-04 45 9 23 14 9 0 0 55 23 22
2018 FI 34 23 16 9 17 0 1 57 26 88
2018 FI-01 31 15 38 0 8 0 8 50 8 13
2018 FI-02 32 32 8 12 16 0 0 64 28 25
2018 FI-03 31 16 16 13 25 0 0 47 38 32
2018 FI-04 36 36 14 7 7 0 0 71 14 14
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