2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 EL 43 37 8 8 0 0 4 83 8 24
2017 EL-05 52 24 8 8 0 0 8 83 9 12
2014 EL 31 39 14 8 3 3 3 74 12 36
2014 EL-05 29 35 18 6 0 6 6 73 7 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 43 7 14 0 0 0 79 14 14
2017 EL 33 43 16 8 0 0 0 76 8 24
2017 EL-05 32 52 8 8 0 0 0 84 8 12
2014 EL 19 61 8 8 3 0 0 80 11 36
2014 EL-05 12 76 6 6 0 0 0 88 6 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 29 36 7 21 0 0 36 29 14
2018 EL 0 33 20 27 20 0 0 33 47 15
2017 EL 4 31 33 24 8 0 0 35 33 24
2017 EL-05 0 37 40 16 8 0 0 37 24 12
2014 EL 8 19 25 39 8 0 0 28 47 36
2014 EL-05 12 12 24 47 6 0 0 24 53 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 36 7 29 0 0 0 64 29 14
2017 EL 21 62 4 8 4 0 0 83 13 23
2017 EL-05 17 57 0 17 9 0 0 74 26 11
2014 EL 25 44 19 11 0 0 0 69 11 36
2014 EL-05 29 29 24 18 0 0 0 59 18 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 50 7 0 14 0 0 79 14 14
2018 EL 13 33 40 0 13 0 0 47 13 15
2017 EL 34 28 30 8 0 0 0 62 8 23
2017 EL-05 26 48 17 9 0 0 0 74 9 11
2014 EL 28 36 19 8 8 0 0 64 17 36
2014 EL-05 41 35 12 12 0 0 0 76 12 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 31 38 23 8 0 0 0 69 8 13
2018 EL 29 43 0 7 14 7 0 77 23 14
2017 EL 24 45 15 16 0 0 0 69 16 24
2017 EL-05 32 32 21 16 0 0 0 63 16 12
2014 EL 19 58 8 11 0 3 0 80 11 36
2014 EL-05 29 47 6 12 0 6 0 81 13 17

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 29 29 29 7 0 0 36 36 14
2018 EL 13 20 13 40 13 0 0 33 53 15
2017 EL 20 23 24 20 12 0 0 43 33 24
2017 EL-05 16 37 16 8 24 0 0 52 32 12
2014 EL 11 36 25 17 11 0 0 47 28 36
2014 EL-05 18 29 12 29 12 0 0 47 41 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 21 21 21 7 0 0 50 29 14
2018 EL 13 33 33 7 13 0 0 47 20 15
2017 EL 4 45 35 8 8 0 0 49 16 24
2017 EL-05 8 40 44 0 8 0 0 48 8 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 43 7 14 7 0 0 71 21 14
2018 EL 13 40 27 7 13 0 0 53 20 15
2017 EL 20 41 27 8 4 0 0 61 12 24
2017 EL-05 32 32 21 8 8 0 0 63 16 12
2014 EL 31 36 19 8 6 0 0 67 14 36
2014 EL-05 29 41 18 6 6 0 0 71 12 17

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 21 29 29 7 0 0 36 36 14
2018 EL 13 33 33 7 13 0 0 47 20 15
2017 EL 12 41 19 20 8 0 0 53 28 24
2017 EL-05 8 48 29 8 8 0 0 56 16 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 57 36 7 0 0 0 0 93 0 14
2018 EL 47 40 7 0 7 0 0 87 7 15
2017 EL 59 32 4 4 0 0 0 92 4 23
2017 EL-05 60 31 9 0 0 0 0 91 0 11
2014 EL 56 33 3 8 0 0 0 89 8 36
2014 EL-05 65 24 0 12 0 0 0 88 12 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 36 14 14 0 0 0 71 14 14
2018 EL 27 20 47 0 7 0 0 47 7 15
2017 EL 33 35 24 4 4 0 0 67 8 24
2017 EL-05 40 37 16 8 0 0 0 76 8 12
2014 EL 11 50 25 6 8 0 0 61 14 36
2014 EL-05 12 59 12 12 6 0 0 71 18 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 36 14 0 21 0 0 64 21 14
2018 EL 20 20 47 7 7 0 0 40 13 15
2017 EL 35 37 8 16 4 0 0 72 20 24
2017 EL-05 44 40 8 0 8 0 0 84 8 12
2014 EL 20 37 20 17 6 0 0 57 23 35
2014 EL-05 29 29 12 29 0 0 0 59 29 17

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 29 14 36 0 7 0 46 38 14
2018 EL 27 33 13 13 13 0 0 60 27 15
2017 EL 27 33 20 16 4 0 0 59 20 24
2017 EL-05 37 32 16 16 0 0 0 68 16 12
2014 EL 6 44 19 19 11 0 0 50 31 36
2014 EL-05 0 41 24 29 6 0 0 41 35 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 50 7 7 0 0 0 86 7 14
2018 EL 33 40 7 13 7 0 0 73 20 15
2017 EL 33 55 4 4 0 4 0 92 4 24
2017 EL-05 32 60 8 0 0 0 0 92 0 12
2014 EL 33 47 11 6 3 0 0 80 8 36
2014 EL-05 41 41 12 6 0 0 0 82 6 17

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 29 14 29 7 0 0 50 36 14
2018 EL 27 53 13 0 7 0 0 80 7 15
2017 EL 12 61 15 8 4 0 0 73 12 24
2017 EL-05 0 71 29 0 0 0 0 71 0 12
2014 EL 25 44 19 3 6 0 3 71 9 36
2014 EL-05 18 59 24 0 0 0 0 76 0 17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 21 36 7 0 7 0 8 54 14
2018 EL 13 27 47 13 0 0 0 13 40 15
2017 EL 8 53 31 8 0 0 0 8 61 24
2017 EL-05 8 48 37 8 0 0 0 8 56 12
2014 EL 14 36 36 11 3 0 0 14 50 36
2014 EL-05 12 47 24 12 6 0 0 18 59 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 36 29 14 0 0 0 14 57 14
2018 EL 20 67 13 0 0 0 0 0 87 15
2017 EL 24 63 12 0 0 0 0 0 88 24
2017 EL-05 24 60 16 0 0 0 0 0 84 12
2014 EL 36 39 14 3 3 6 0 6 79 36
2014 EL-05 41 35 18 0 6 0 0 6 76 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 21 36 0 0 0 0 0 64 14
2018 EL 40 40 13 0 0 7 0 0 86 15
2017 EL 37 43 20 0 0 0 0 0 80 24
2017 EL-05 40 44 16 0 0 0 0 0 84 12
2014 EL 67 22 8 3 0 0 0 3 89 36
2014 EL-05 76 18 6 0 0 0 0 0 94 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 21 29 29 0 0 0 29 43 14
2018 EL 20 20 53 7 0 0 0 7 40 15
2017 EL 20 23 49 4 0 0 4 4 45 24
2017 EL-05 24 37 40 0 0 0 0 0 60 12
2014 EL 12 24 41 21 3 0 0 24 35 34
2014 EL-05 13 19 38 25 6 0 0 31 31 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 7 43 7 0 0 0 7 50 14
2018 EL 27 47 20 7 0 0 0 7 73 15
2017 EL 33 33 31 4 0 0 0 4 65 24
2017 EL-05 32 48 13 8 0 0 0 8 79 12
2014 EL 31 39 19 6 3 0 3 9 71 36
2014 EL-05 29 41 12 12 6 0 0 18 71 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 14 14 50 14 0 0 64 21 14
2018 EL 20 0 40 33 7 0 0 40 20 15
2017 EL 8 20 35 20 12 0 4 34 30 24
2017 EL-05 16 24 29 16 8 0 8 26 43 12
2014 EL 17 3 34 23 14 0 9 41 22 35
2014 EL-05 25 6 25 13 19 0 13 36 36 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 36 29 0 0 0 0 0 71 14
2018 EL 27 27 40 7 0 0 0 7 53 15
2017 EL 37 16 43 4 0 0 0 4 53 24
2017 EL-05 48 24 21 8 0 0 0 8 71 12
2014 EL 47 25 14 6 6 3 0 11 74 36
2014 EL-05 59 29 0 0 6 6 0 6 94 17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 14 21 43 0 0 7 46 31 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 36 14 14 0 14 0 67 17 14
2018 EL 13 33 40 0 7 7 0 50 7 15
2017 EL 12 31 37 12 0 0 8 47 13 24
2017 EL-05 16 37 32 16 0 0 0 52 16 12
2014 EL 20 34 17 17 6 0 6 58 24 35
2014 EL-05 38 31 6 19 6 0 0 69 25 16

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 50 29 0 14 0 7 0 85 15 14
2018 EL 33 33 27 0 7 0 0 67 7 15
2017 EL 24 55 16 4 0 0 0 80 4 24
2017 EL-05 24 52 24 0 0 0 0 76 0 12
2014 EL 28 53 8 6 6 0 0 80 11 36
2014 EL-05 29 47 12 6 6 0 0 76 12 17

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 50 43 0 0 7 0 0 93 7 14
2018 EL 33 53 7 0 7 0 0 87 7 15
2017 EL 25 70 4 0 0 0 0 96 0 23
2017 EL-05 26 66 9 0 0 0 0 91 0 11
2014 EL 42 44 8 6 0 0 0 86 6 36
2014 EL-05 53 29 6 12 0 0 0 82 12 17

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 50 7 0 0 0 0 93 0 14
2018 EL 27 47 20 0 7 0 0 73 7 15
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 29 21 7 0 0 0 71 7 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 50 7 14 14 14 0 0 57 29 14
2018 EL 20 33 27 7 13 0 0 53 20 15
2017 EL 20 20 39 16 0 4 0 42 17 24
2017 EL-05 32 0 44 24 0 0 0 32 24 12
2014 EL 25 36 25 6 8 0 0 61 14 36
2014 EL-05 41 29 18 6 6 0 0 71 12 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 29 14 14 0 0 0 71 14 14
2018 EL 20 40 13 13 13 0 0 60 27 15
2017 EL 24 28 31 12 0 4 0 55 13 24
2017 EL-05 40 8 37 16 0 0 0 48 16 12
2014 EL 22 50 11 8 8 0 0 72 17 36
2014 EL-05 29 35 6 18 12 0 0 65 29 17

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 64 14 7 14 0 0 0 79 14 14
2018 EL 20 27 40 7 7 0 0 47 13 15
2017 EL 20 31 37 4 4 4 0 53 8 24
2017 EL-05 32 29 32 0 8 0 0 60 8 12
2014 EL 22 42 19 8 8 0 0 64 17 36
2014 EL-05 35 24 12 18 12 0 0 59 29 17
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 29 29 14 0 21 0 45 18 14
2018 EL 7 27 27 0 13 27 0 45 18 15
2017 EL 4 32 30 4 8 21 0 46 16 23
2017 EL-05 8 21 32 8 8 24 0 38 21 12
2014 EL 17 25 31 8 3 17 0 50 13 36
2014 EL-05 18 29 24 6 0 24 0 62 8 17

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 14 29 29 14 7 0 23 46 14
2018 EL 7 27 33 7 20 7 0 36 29 15
2017 EL 0 31 33 12 20 4 0 32 34 24
2017 EL-05 0 29 24 8 32 8 0 31 43 12
2014 EL 6 19 33 17 22 3 0 26 40 36
2014 EL-05 6 24 24 18 24 6 0 31 44 17

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 7 14 43 21 7 0 15 69 14
2018 EL 0 7 47 20 20 7 0 7 43 15
2017 EL 0 12 39 8 24 16 0 15 39 24
2017 EL-05 0 16 29 8 32 16 0 19 47 12
2014 EL 3 11 28 25 33 0 0 14 58 36
2014 EL-05 6 6 18 35 35 0 0 12 71 17

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 14 7 43 21 7 0 23 69 14
2018 EL 0 27 33 20 20 0 0 27 40 15
2017 EL 4 24 27 24 12 8 0 31 40 24
2017 EL-05 8 16 29 16 16 16 0 28 38 12
2014 EL 3 14 31 28 25 0 0 17 53 36
2014 EL-05 6 6 18 35 35 0 0 12 71 17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 43 7 7 0 21 0 82 9 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 29 29 14 7 7 0 46 23 14
2018 EL 13 13 47 0 20 7 0 29 21 15
2017 EL 8 20 47 16 4 4 0 30 21 24
2017 EL-05 8 16 52 8 8 8 0 26 17 12
2014 EL 11 33 25 14 14 3 0 46 29 36
2014 EL-05 12 35 18 18 18 0 0 47 35 17

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 7 36 36 14 0 0 14 50 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 43 14 21 0 14 0 58 25 14
2018 EL 13 47 20 13 7 0 0 60 20 15
2017 EL 28 20 16 8 15 8 4 56 26 24
2017 EL-05 48 16 8 8 13 0 8 69 22 12
2014 EL 25 36 17 3 11 8 0 67 15 36
2014 EL-05 41 35 12 0 0 12 0 87 0 17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 57 21 7 0 7 0 69 8 14
2018 EL 7 47 33 0 13 0 0 53 13 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 43 7 7 7 21 0 73 18 14
2018 EL 13 33 27 0 7 20 0 58 8 15
2017 EL 12 24 39 8 0 16 0 44 10 24
2017 EL-05 16 16 52 8 0 8 0 34 9 12
2014 EL 14 39 14 17 6 11 0 59 25 36
2014 EL-05 24 47 0 12 6 12 0 80 20 17

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 14 21 14 21 14 0 33 42 14
2018 EL 7 13 40 20 13 7 0 21 36 15
2017 EL 8 8 43 12 16 12 0 19 32 24
2017 EL-05 8 8 29 16 24 16 0 19 47 12
2014 EL 14 8 25 28 17 6 3 24 49 36
2014 EL-05 18 6 18 29 18 6 6 27 53 17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 7 21 29 29 0 0 21 57 14
2018 EL 7 20 13 33 27 0 0 27 60 15
2017 EL 4 16 27 8 33 0 12 23 46 24
2017 EL-05 8 16 29 0 40 0 8 26 43 12
2014 EL 3 14 22 17 31 3 11 19 55 36
2014 EL-05 6 18 12 12 35 6 12 29 57 17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 64 21 7 0 0 7 0 92 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 57 21 14 0 0 7 0 85 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 71 21 0 0 0 7 0 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 86 7 0 0 0 7 0 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 43 21 14 0 7 0 62 15 14
2018 EL 13 13 53 13 7 0 0 27 20 15
2017 EL 8 39 33 12 4 4 0 49 17 24
2017 EL-05 16 44 24 8 8 0 0 60 16 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 43 21 7 0 14 0 67 8 14
2018 EL 20 27 27 7 7 13 0 54 15 15
2017 EL 41 31 16 0 4 8 0 78 4 24
2017 EL-05 40 44 8 0 8 0 0 84 8 12
2014 EL 25 56 11 0 3 6 0 85 3 36
2014 EL-05 35 47 12 0 0 6 0 88 0 17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 29 36 0 0 14 0 58 0 14
2018 EL 20 13 40 7 7 13 0 38 15 15
2017 EL 16 35 28 4 8 8 0 56 13 24
2017 EL-05 16 44 16 0 16 8 0 66 17 12
2014 EL 25 44 19 3 3 6 0 74 6 36
2014 EL-05 35 41 12 6 0 6 0 81 6 17

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 43 14 14 0 0 0 71 14 14
2018 EL 20 53 13 0 13 0 0 73 13 15
2017 EL 33 39 24 0 0 4 0 75 0 24
2017 EL-05 32 44 24 0 0 0 0 76 0 12
2014 EL 25 53 14 3 3 3 0 80 6 36
2014 EL-05 29 59 12 0 0 0 0 88 0 17

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 21 29 14 21 0 0 36 36 14
2018 EL 7 33 33 7 20 0 0 40 27 15
2017 EL 8 47 16 8 16 4 0 58 25 24
2017 EL-05 8 37 24 8 24 0 0 44 32 12
2014 EL 8 31 28 14 20 0 0 39 33 36
2014 EL-05 12 29 12 24 24 0 0 41 47 17

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 15 23 31 8 23 0 0 38 31 13
2018 EL 0 27 27 27 20 0 0 27 47 15
2017 EL 0 33 35 12 16 4 0 34 30 24
2017 EL-05 0 16 52 8 24 0 0 16 32 12
2014 EL 6 25 28 19 22 0 0 31 42 36
2014 EL-05 12 24 6 29 29 0 0 35 59 17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 29 7 29 14 7 0 46 46 14
2018 EL 7 33 7 33 20 0 0 40 53 15
2017 EL 16 31 8 20 20 4 0 49 42 24
2017 EL-05 16 29 0 24 24 8 0 48 52 12
2014 EL 11 25 28 3 33 0 0 36 36 36
2014 EL-05 24 6 18 6 47 0 0 29 53 17
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EL 21 50 29 14
2018 EL 27 33 40 15
2017 EL 12 45 43 24
2017 EL-05 8 40 52 12
2014 EL 14 61 25 36
2014 EL-05 6 65 29 17
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 0 100 15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 14 50 0 0 21 0 36 0 14
2018 EL 7 33 7 0 0 47 7 86 0 15
2017 EL 12 23 28 0 0 28 8 55 0 24
2017 EL-05 16 29 32 0 0 16 8 58 0 12
2014 EL 11 31 22 3 6 19 8 58 12 36
2014 EL-05 18 35 24 0 6 18 0 64 7 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 21 36 0 0 14 0 58 0 14
2018 EL 20 20 27 0 0 27 7 60 0 15
2017 EL 34 28 30 0 0 4 4 68 0 23
2017 EL-05 43 31 9 0 0 9 9 90 0 11
2014 EL 19 47 22 3 3 6 0 71 6 36
2014 EL-05 29 41 18 6 0 6 0 75 6 17
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 21 50 0 0 21 0 36 0 14
2018 EL 7 13 20 0 7 53 0 43 14 15
2017 EL 8 19 33 0 0 33 8 45 0 24
2017 EL-05 8 21 40 0 0 24 8 42 0 12
2014 EL 8 33 28 3 0 25 3 58 4 36
2014 EL-05 12 41 24 6 0 18 0 64 7 17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 21 57 0 0 0 0 43 0 14
2018 EL 20 27 13 0 7 33 0 70 10 15
2017 EL 24 27 33 0 0 12 4 61 0 24
2017 EL-05 24 44 24 0 0 0 8 74 0 12
2014 EL 19 50 17 3 0 11 0 78 3 36
2014 EL-05 24 53 6 6 0 12 0 87 7 17
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 36 0 21 7 0 0 71 29 14
2018 EL 40 20 20 7 13 0 0 60 20 15
2017 EL 24 20 16 20 15 0 4 47 36 24
2017 EL-05 32 24 16 8 21 0 0 56 29 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 21 21 7 29 0 0 43 36 14
2018 EL 7 40 33 7 13 0 0 47 20 15
2017 EL 4 17 17 32 30 0 0 21 62 23
2017 EL-05 0 16 8 44 32 0 0 16 76 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 31 23 8 15 23 0 0 54 38 13
2018 EL 13 40 33 0 13 0 0 53 13 15
2017 EL 0 16 31 33 16 0 4 17 51 24
2017 EL-05 0 8 29 40 24 0 0 8 63 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 29 14 7 36 0 0 43 43 14
2018 EL 13 27 33 13 13 0 0 40 27 15
2017 EL 0 20 4 43 33 0 0 20 76 24
2017 EL-05 0 8 0 44 48 0 0 8 92 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 29 0 14 7 0 7 77 23 14
2018 EL 60 33 0 0 0 7 0 100 0 15
2017 EL 24 27 20 8 12 0 8 56 22 24
2017 EL-05 24 29 24 8 16 0 0 52 24 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 36 36 7 14 7 0 0 71 21 14
2018 EL 40 33 20 0 7 0 0 73 7 15
2017 EL 28 39 12 16 4 0 0 67 20 24
2017 EL-05 32 29 16 16 8 0 0 60 24 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 29 21 14 7 0 0 57 21 14
2018 EL 13 40 27 7 7 7 0 57 14 15
2017 EL 20 39 20 16 4 0 0 59 20 24
2017 EL-05 24 37 24 8 8 0 0 60 16 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 0 57 7 29 7 0 0 57 36 14
2018 EL 13 47 13 13 7 0 7 64 21 15
2017 EL 7 28 24 33 8 0 0 35 41 24
2017 EL-05 13 16 24 32 16 0 0 29 48 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 36 21 7 14 0 0 57 21 14
2018 EL 7 27 47 7 7 0 7 36 14 15
2017 EL 24 11 45 8 8 4 0 36 17 24
2017 EL-05 40 13 32 8 8 0 0 52 16 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 21 7 29 0 0 0 64 29 14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 29 43 7 21 0 0 0 71 21 14
2018 EL 33 47 0 0 7 7 7 92 8 15
2017 EL 12 39 20 12 8 4 4 56 22 24
2017 EL-05 24 29 16 16 16 0 0 52 32 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 50 36 14 0 0 0 0 86 0 14
2018 EL 57 29 7 0 7 0 0 86 7 14
2017 EL 47 33 8 12 0 0 0 80 12 24
2017 EL-05 68 32 0 0 0 0 0 100 0 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 57 21 14 0 0 0 7 85 0 14
2018 EL 57 21 7 0 7 0 7 85 8 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 93 0 7 0 0 0 0 93 0 14
2018 EL 87 0 7 0 0 7 0 93 0 15
2017 EL 92 8 0 0 0 0 0 100 0 24
2017 EL-05 100 0 0 0 0 0 0 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 71 29 0 0 0 0 0 100 0 14
2018 EL 80 13 0 0 7 0 0 93 7 15
2017 EL 76 20 4 0 0 0 0 96 0 24
2017 EL-05 76 16 8 0 0 0 0 92 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 71 14 0 14 0 0 0 86 14 14
2018 EL 47 33 13 0 7 0 0 80 7 15
2017 EL 59 20 20 0 0 0 0 80 0 24
2017 EL-05 60 16 24 0 0 0 0 76 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 75 8 0 0 0 0 17 100 0 12
2018 EL 67 20 0 0 7 0 7 93 7 15
2017 EL 51 12 4 0 0 0 33 94 0 24
2017 EL-05 52 8 8 0 0 0 32 88 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 43 21 29 7 0 0 0 64 7 14
2018 EL 67 20 7 0 7 0 0 87 7 15
2017 EL 67 12 8 8 0 0 4 83 8 24
2017 EL-05 60 16 8 16 0 0 0 76 16 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 79 21 0 0 0 0 0 100 0 14
2018 EL 87 7 0 0 7 0 0 93 7 15
2017 EL 63 24 8 0 0 0 4 92 0 24
2017 EL-05 84 16 0 0 0 0 0 100 0 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 77 23 0 0 0 0 0 100 0 13
2018 EL 80 13 0 0 7 0 0 93 7 15
2017 EL 67 28 0 0 0 0 4 100 0 24
2017 EL-05 76 24 0 0 0 0 0 100 0 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 36 36 21 0 0 0 43 21 14
2018 EL 20 40 33 0 7 0 0 60 7 15
2017 EL 12 16 33 31 8 0 0 28 39 24
2017 EL-05 8 0 32 44 16 0 0 8 60 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 7 29 36 29 0 0 0 29 36 14
2018 EL 7 0 53 27 13 0 0 40 7 15
2017 EL 4 20 43 24 8 0 0 33 24 24
2017 EL-05 8 24 52 8 8 0 0 16 32 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 21 29 21 7 0 21 0 64 9 14
2018 EL 13 20 27 7 13 20 0 42 25 15
2017 EL 4 33 24 7 8 24 0 48 19 24
2017 EL-05 0 40 24 13 8 16 0 47 25 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 14 29 43 7 0 7 0 46 8 14
2018 EL 13 27 40 0 0 20 0 50 0 15
2017 EL 12 35 28 20 4 0 0 47 24 24
2017 EL-05 16 37 32 16 0 0 0 52 16 12
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EL 8 92 13
2017 EL 0 100 24
2017 EL-05 0 100 12
Top of page

Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EL 46 23 15 15 0 0 0 69 15 13
2018 EL 40 20 20 7 13 0 0 60 20 15
Date modified: