2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	42	37	3	14	4	79	18	71
2020	EC-02	50	25	0	17	8	75	25	12
2020	EC-04	27	36	9	27	0	64	27	11
2020	EC-05	38	31	8	8	15	69	23	13
2020	EC-06	41	53	0	6	0	94	6	17
2020	EC-07	42	42	0	17	0	83	17	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	82	7	3	6	3	89	8	71
2020	EC-02	100	0	0	0	0	100	0	12
2020	EC-04	45	36	18	0	0	82	0	11
2020	EC-05	85	0	0	0	15	85	15	13
2020	EC-06	82	6	0	12	0	88	12	17
2020	EC-07	83	0	0	17	0	83	17	12
2017	EC	77	8	4	7	4	85	11	26
2014	EC	72	21	3	3	0	93	3	29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	35	11	14	10	1	64	24	71
2020	EC-02	33	17	8	33	8	0	50	42	12
2020	EC-04	18	36	18	9	9	9	60	20	11
2020	EC-05	23	38	0	8	31	0	62	38	13
2020	EC-06	35	29	12	18	6	0	65	24	17
2020	EC-07	33	50	8	8	0	0	83	8	12
2019	EC	41	31	9	16	3	0	72	19	58
2019	EC-05	60	20	10	10	0	0	80	10	10
2019	EC-07	29	50	0	14	7	0	79	21	14
2017	EC	46	31	12	4	8	0	77	12	26
2014	EC	45	31	3	14	7	0	76	21	29

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	38	32	14	10	6	0	0	70	15	71
2020	EC-02	58	42	0	0	0	0	0	100	0	12
2020	EC-04	36	18	27	18	0	0	0	55	18	11
2020	EC-05	23	38	8	8	23	0	0	62	31	13
2020	EC-06	47	24	12	18	0	0	0	71	18	17
2020	EC-07	33	33	25	8	0	0	0	67	8	12
2019	EC	38	33	10	12	7	0	0	71	19	58
2019	EC-05	50	10	20	20	0	0	0	60	20	10
2019	EC-07	36	36	14	7	7	0	0	71	14	14
2018	EC	26	23	18	21	8	3	3	51	30	39
2018	EC-03	20	20	10	30	20	0	0	40	50	10
2017	EC	27	23	16	23	12	0	0	50	34	26
2014	EC	41	17	21	21	0	0	0	59	21	29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	37	41	11	7	3	0	79	10	70
2020	EC-02	33	58	8	0	0	0	92	0	12
2020	EC-04	30	50	10	10	0	0	80	10	10
2020	EC-05	46	31	0	8	15	0	77	23	13
2020	EC-06	41	24	29	6	0	0	65	6	17
2020	EC-07	25	58	8	8	0	0	83	8	12
2019	EC	50	28	5	7	9	2	79	16	58
2019	EC-05	40	30	10	10	10	0	70	20	10
2019	EC-07	43	43	0	0	7	7	92	8	14
2017	EC	35	50	16	0	0	0	84	0	26
2014	EC	48	31	3	14	0	3	82	14	29

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	41	30	11	8	10	0	70	18	71
2020	EC-02	42	25	17	8	8	0	67	17	12
2020	EC-04	36	36	9	0	18	0	73	18	11
2020	EC-05	38	23	15	0	23	0	62	23	13
2020	EC-06	59	24	6	6	6	0	82	12	17
2020	EC-07	17	50	8	25	0	0	67	25	12
2019	EC	54	27	9	9	2	0	80	11	56
2019	EC-05	60	10	10	20	0	0	70	20	10
2019	EC-07	46	31	15	0	8	0	77	8	13
2018	EC	51	13	15	13	8	0	64	21	39
2018	EC-03	60	10	20	10	0	0	70	10	10
2017	EC	47	38	4	7	4	0	85	11	26
2014	EC	34	41	7	14	0	3	79	14	29

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	30	37	13	10	10	0	67	20	70
2020	EC-02	50	17	17	8	8	0	67	17	12
2020	EC-04	18	18	36	18	9	0	36	27	11
2020	EC-05	23	38	0	8	31	0	62	38	13
2020	EC-06	41	35	18	6	0	0	76	6	17
2020	EC-07	18	64	0	9	9	0	82	18	11
2019	EC	28	31	12	19	9	2	60	28	58
2019	EC-05	30	30	10	20	10	0	60	30	10
2019	EC-07	29	43	7	7	7	7	77	15	14
2018	EC	26	49	8	10	8	0	74	18	39
2018	EC-03	20	40	10	20	10	0	60	30	10
2017	EC	19	49	12	8	12	0	69	19	26
2014	EC	31	41	14	7	7	0	72	14	29

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	45	30	10	6	10	0	75	15	71
2020	EC-02	58	33	0	8	0	0	92	8	12
2020	EC-04	45	45	0	0	9	0	91	9	11
2020	EC-05	46	15	0	8	31	0	62	38	13
2020	EC-06	47	12	29	12	0	0	59	12	17
2020	EC-07	25	58	8	0	8	0	83	8	12
2019	EC	41	21	11	13	13	2	64	25	56
2019	EC-05	50	10	20	10	10	0	60	20	10
2019	EC-07	29	29	7	7	21	7	62	31	14
2018	EC	41	26	10	8	15	0	67	23	39
2018	EC-03	40	50	0	0	10	0	90	10	10
2017	EC	31	31	4	19	12	3	64	32	26
2014	EC	41	31	17	7	3	0	72	10	29

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	27	44	6	14	9	0	71	23	70
2020	EC-02	33	50	8	8	0	0	83	8	12
2020	EC-04	36	27	0	27	9	0	64	36	11
2020	EC-05	23	38	0	23	15	0	62	38	13
2020	EC-06	24	47	6	12	12	0	71	24	17
2020	EC-07	27	45	9	9	9	0	73	18	11
2019	EC	16	39	20	13	11	2	56	24	56
2019	EC-05	30	20	20	10	20	0	50	30	10
2019	EC-07	14	43	14	14	7	7	62	23	14
2018	EC	18	28	13	28	13	0	46	41	39
2018	EC-03	10	30	10	30	20	0	40	50	10
2017	EC	19	50	8	15	8	0	70	23	26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	53	33	7	4	3	0	86	7	70
2020	EC-02	64	27	0	9	0	0	91	9	11
2020	EC-04	36	55	9	0	0	0	91	0	11
2020	EC-05	46	15	8	15	15	0	62	31	13
2020	EC-06	53	41	6	0	0	0	94	0	17
2020	EC-07	58	25	17	0	0	0	83	0	12
2019	EC	52	25	4	7	11	2	78	18	56
2019	EC-05	30	50	0	10	10	0	80	20	10
2019	EC-07	71	7	0	7	7	7	85	15	14
2018	EC	50	32	11	5	3	0	82	8	38
2017	EC	42	43	11	0	4	0	85	4	26
2014	EC	48	38	3	7	3	0	86	10	29

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	42	35	10	4	8	0	77	13	71
2020	EC-02	67	25	0	8	0	0	92	8	12
2020	EC-04	27	45	18	0	9	0	73	9	11
2020	EC-05	31	31	0	8	31	0	62	38	13
2020	EC-06	47	35	18	0	0	0	82	0	17
2020	EC-07	42	42	8	0	8	0	83	8	12
2019	EC	34	25	9	13	18	2	60	31	56
2019	EC-05	40	10	20	0	30	0	50	30	10
2019	EC-07	29	29	0	14	21	7	62	38	14
2018	EC	32	37	11	11	11	0	68	21	38
2017	EC	31	35	16	11	4	3	68	15	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	43	32	12	7	6	0	75	13	69
2020	EC-02	50	33	0	17	0	0	83	17	12
2020	EC-04	18	45	18	18	0	0	64	18	11
2020	EC-05	38	23	8	8	23	0	62	31	13
2020	EC-06	50	31	19	0	0	0	81	0	16
2020	EC-07	45	36	18	0	0	0	82	0	11
2019	EC	43	29	16	5	5	2	73	11	56
2019	EC-05	50	30	10	10	0	0	80	10	10
2019	EC-07	50	21	14	0	7	7	77	8	14
2018	EC	37	45	8	3	8	0	82	11	38
2017	EC	34	39	23	4	0	0	73	4	26
2014	EC	59	21	14	7	0	0	79	7	29

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	38	4	11	7	0	77	18	71
2020	EC-02	50	42	0	8	0	0	92	8	12
2020	EC-04	36	27	0	27	9	0	64	36	11
2020	EC-05	31	31	0	15	23	0	62	38	13
2020	EC-06	47	41	6	0	6	0	88	6	17
2020	EC-07	42	42	8	8	0	0	83	8	12
2019	EC	36	33	9	13	7	2	70	20	55
2019	EC-05	30	20	20	20	10	0	50	30	10
2019	EC-07	43	36	0	0	14	7	85	15	14
2018	EC	39	26	11	13	11	0	66	24	38
2017	EC	31	53	8	8	0	0	84	8	26
2014	EC	38	45	10	0	7	0	83	7	29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	47	26	9	11	7	73	19	70
2020	EC-02	50	33	8	8	0	83	8	12
2020	EC-04	45	27	9	9	9	73	18	11
2020	EC-05	31	15	8	15	31	46	46	13
2020	EC-06	59	24	6	12	0	82	12	17
2020	EC-07	55	18	18	9	0	73	9	11
2019	EC	43	29	11	11	7	71	18	56
2019	EC-05	30	40	10	20	0	70	20	10
2019	EC-07	64	21	0	0	14	86	14	14
2018	EC	42	29	11	8	11	71	18	38
2017	EC	31	35	19	11	4	66	15	26
2014	EC	48	24	17	7	3	72	10	29

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	32	11	10	6	0	1	73	16	71
2020	EC-02	58	42	0	0	0	0	0	100	0	12
2020	EC-04	36	18	27	0	9	0	9	60	10	11
2020	EC-05	38	15	15	15	15	0	0	54	31	13
2020	EC-06	53	41	6	0	0	0	0	94	0	17
2020	EC-07	25	33	17	25	0	0	0	58	25	12
2019	EC	34	33	16	9	7	2	0	68	16	58
2019	EC-05	30	40	20	10	0	0	0	70	10	10
2019	EC-07	43	14	21	0	14	7	0	62	15	14
2018	EC	26	29	13	24	8	0	0	55	32	38
2017	EC	27	27	27	15	4	0	0	54	19	26
2014	EC	41	28	21	7	3	0	0	69	10	29

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	39	8	3	10	0	79	13	71
2020	EC-02	58	25	8	0	8	0	83	8	12
2020	EC-04	27	27	27	9	9	0	55	18	11
2020	EC-05	31	31	8	0	31	0	62	31	13
2020	EC-06	53	47	0	0	0	0	100	0	17
2020	EC-07	33	42	8	8	8	0	75	17	12
2019	EC	31	28	10	21	9	2	60	30	58
2019	EC-05	30	20	10	40	0	0	50	40	10
2019	EC-07	29	29	14	7	14	7	62	23	14
2018	EC	37	32	13	11	8	0	68	18	38
2017	EC	34	31	12	19	4	0	65	23	26
2014	EC	52	21	14	10	3	0	72	14	29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	28	23	13	8	0	0	56	21	71
2020	EC-02	58	33	0	8	0	0	0	92	8	12
2020	EC-04	9	55	27	9	0	0	0	64	9	11
2020	EC-05	38	23	15	15	8	0	0	62	23	13
2020	EC-06	18	24	35	18	6	0	0	41	24	17
2020	EC-07	8	25	33	8	25	0	0	33	33	12
2019	EC	36	28	21	9	3	2	2	66	13	58
2019	EC-05	50	40	0	0	10	0	0	90	10	10
2019	EC-07	29	14	29	14	7	7	0	46	23	14
2018	EC	50	26	11	8	5	0	0	76	13	38
2018	EC-03	80	10	0	10	0	0	0	90	10	10
2017	EC	35	42	23	0	0	0	0	77	0	26
2014	EC	38	34	24	3	0	0	0	72	3	29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	23	31	20	10	0	0	30	39	71
2020	EC-02	8	17	33	17	25	0	0	42	25	12
2020	EC-04	18	27	27	18	9	0	0	27	45	11
2020	EC-05	15	31	15	31	8	0	0	38	46	13
2020	EC-06	24	12	35	18	12	0	0	29	35	17
2020	EC-07	17	17	42	25	0	0	0	25	33	12
2019	EC	16	29	36	9	9	2	0	18	46	58
2019	EC-05	20	30	30	10	10	0	0	20	50	10
2019	EC-07	7	21	50	14	0	7	0	15	31	14
2018	EC	5	41	36	15	3	0	0	18	46	39
2018	EC-03	10	40	30	20	0	0	0	20	50	10
2017	EC	4	35	35	11	4	7	4	17	44	26
2014	EC	7	28	41	10	10	0	3	21	36	29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	18	30	25	7	0	0	32	38	71
2020	EC-02	17	8	33	25	17	0	0	42	25	12
2020	EC-04	27	36	18	18	0	0	0	18	64	11
2020	EC-05	15	15	23	31	15	0	0	46	31	13
2020	EC-06	18	18	24	35	6	0	0	41	35	17
2020	EC-07	25	17	33	25	0	0	0	25	42	12
2019	EC	12	26	29	16	16	2	0	32	39	58
2019	EC-05	30	40	0	20	10	0	0	30	70	10
2019	EC-07	7	14	36	29	7	7	0	38	23	14
2018	EC	13	36	26	18	8	0	0	26	49	39
2018	EC-03	10	40	30	20	0	0	0	20	50	10
2017	EC	19	35	27	8	0	4	8	9	60	26
2014	EC	10	31	34	7	14	3	0	21	43	29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	11	28	30	24	6	0	1	30	40	71
2020	EC-02	17	25	25	8	17	0	8	27	45	12
2020	EC-04	18	18	36	27	0	0	0	27	36	11
2020	EC-05	8	31	31	31	0	0	0	31	38	13
2020	EC-06	6	35	18	29	12	0	0	41	41	17
2020	EC-07	8	17	50	25	0	0	0	25	25	12
2019	EC	12	19	26	24	16	3	0	41	32	58
2019	EC-05	30	10	30	20	10	0	0	30	40	10
2019	EC-07	7	29	21	29	7	7	0	38	38	14
2018	EC	10	31	28	18	13	0	0	31	41	39
2018	EC-03	10	60	30	0	0	0	0	0	70	10
2017	EC	12	34	23	23	4	4	0	28	48	26
2014	EC	28	28	31	7	7	0	0	14	55	29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	28	28	15	11	0	27	45	71
2020	EC-02	0	17	25	33	25	0	58	17	12
2020	EC-04	36	27	27	0	9	0	9	64	11
2020	EC-05	8	46	15	15	15	0	31	54	13
2020	EC-06	18	12	41	24	6	0	29	29	17
2020	EC-07	17	42	42	0	0	0	0	58	12
2019	EC	21	16	33	17	12	2	30	37	58
2019	EC-05	30	10	40	20	0	0	20	40	10
2019	EC-07	29	21	29	14	0	7	15	54	14
2018	EC	11	21	37	24	8	0	32	32	38
2018	EC-03	10	20	20	40	10	0	50	30	10
2017	EC	23	19	27	19	8	4	28	43	26
2014	EC	10	7	41	34	7	0	41	17	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	13	20	41	14	10	3	0	25	33	71
2020	EC-02	8	8	8	33	33	8	0	73	18	12
2020	EC-04	9	18	45	9	9	9	0	20	30	11
2020	EC-05	0	23	38	31	8	0	0	38	23	13
2020	EC-06	12	18	59	6	6	0	0	12	29	17
2020	EC-07	25	25	50	0	0	0	0	0	50	12
2019	EC	12	16	26	31	12	2	2	45	29	58
2019	EC-05	20	30	10	30	10	0	0	40	50	10
2019	EC-07	14	14	29	29	0	7	7	33	33	14
2018	EC	10	26	41	13	10	0	0	23	36	39
2018	EC-03	10	10	40	30	10	0	0	40	20	10
2017	EC	19	23	31	12	8	4	4	21	45	26
2014	EC	14	28	21	17	10	0	10	31	46	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	15	13	23	27	20	3	0	48	29	71
2020	EC-02	8	25	8	17	42	0	0	58	33	12
2020	EC-04	27	9	27	18	18	0	0	36	36	11
2020	EC-05	15	15	23	23	8	15	0	36	36	13
2020	EC-06	12	6	29	35	18	0	0	53	18	17
2020	EC-07	17	8	8	50	17	0	0	67	25	12
2019	EC	14	21	30	9	23	4	0	33	36	57
2019	EC-05	20	30	30	10	10	0	0	20	50	10
2019	EC-07	7	29	29	7	21	7	0	31	38	14
2018	EC	15	28	21	26	10	0	0	36	44	39
2018	EC-03	30	10	20	30	10	0	0	40	40	10
2017	EC	30	12	23	8	12	8	7	23	50	26
2014	EC	17	14	24	21	7	7	10	33	38	29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	10	29	26	29	6	0	1	35	39	70
2020	EC-02	18	27	18	18	18	0	0	36	45	11
2020	EC-04	18	18	9	55	0	0	0	55	36	11
2020	EC-05	0	31	31	31	8	0	0	38	31	13
2020	EC-06	12	24	41	18	6	0	0	24	35	17
2020	EC-07	8	42	17	33	0	0	0	33	50	12
2019	EC	14	21	33	17	10	5	0	29	36	58
2019	EC-05	30	20	10	30	10	0	0	40	50	10
2019	EC-07	21	14	36	14	7	7	0	23	38	14
2018	EC	15	15	33	23	10	0	3	34	32	39
2018	EC-03	20	20	10	40	10	0	0	50	40	10
2017	EC	4	22	43	16	4	8	4	22	30	26
2014	EC	21	21	34	17	3	3	0	21	43	29

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	4	9	31	39	17	0	56	13	70
2020	EC-02	8	8	17	50	17	0	67	17	12
2020	EC-04	9	0	36	27	27	0	55	9	11
2020	EC-05	0	8	38	38	15	0	54	8	13
2020	EC-06	6	18	29	35	12	0	47	24	17
2020	EC-07	0	0	27	55	18	0	73	0	11
2019	EC	3	14	36	26	19	2	46	18	58
2019	EC-05	10	0	50	20	20	0	40	10	10
2019	EC-07	0	0	36	29	29	7	62	0	14

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	30	10	6	7	7	1	75	14	70
2020	EC-02	42	42	0	0	0	8	8	100	0	12
2020	EC-04	45	27	9	9	9	0	0	73	18	11
2020	EC-05	38	23	8	8	23	0	0	62	31	13
2020	EC-06	41	35	0	0	0	24	0	100	0	17
2020	EC-07	27	18	36	18	0	0	0	45	18	11
2019	EC	34	22	14	7	12	7	3	63	21	58
2019	EC-05	30	30	20	0	20	0	0	60	20	10
2019	EC-07	29	14	14	7	14	14	7	55	27	14
2018	EC	41	23	10	13	8	3	3	68	22	39
2018	EC-03	40	20	30	10	0	0	0	60	10	10
2017	EC	31	19	8	19	8	8	7	60	31	26
2014	EC	38	45	7	7	3	0	0	83	10	29

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	59	18	6	11	6	0	77	17	71
2020	EC-02	75	25	0	0	0	0	100	0	12
2020	EC-04	45	27	0	18	9	0	73	27	11
2020	EC-05	54	0	0	23	23	0	54	46	13
2020	EC-06	71	18	12	0	0	0	88	0	17
2020	EC-07	50	17	8	25	0	0	67	25	12
2019	EC	55	17	7	12	7	2	74	19	58
2019	EC-05	40	20	10	20	10	0	60	30	10
2019	EC-07	57	7	7	7	14	7	69	23	14
2018	EC	44	31	0	15	10	0	74	26	39
2018	EC-03	30	40	0	20	10	0	70	30	10
2017	EC	56	24	8	11	0	0	80	11	25
2014	EC	52	28	7	10	3	0	79	14	29

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	62	20	8	4	6	0	82	10	71
2020	EC-02	67	25	8	0	0	0	92	0	12
2020	EC-04	55	18	9	9	9	0	73	18	11
2020	EC-05	54	23	0	0	23	0	77	23	13
2020	EC-06	76	24	0	0	0	0	100	0	17
2020	EC-07	50	17	25	8	0	0	67	8	12
2019	EC	60	17	5	9	7	2	79	16	58
2019	EC-05	80	0	0	0	20	0	80	20	10
2019	EC-07	57	7	7	21	0	7	69	23	14
2018	EC	64	23	3	8	3	0	87	10	39
2018	EC-03	70	20	0	10	0	0	90	10	10
2017	EC	46	35	11	4	4	0	81	8	26
2014	EC	41	34	21	0	3	0	76	3	29

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	34	4	3	4	0	89	7	71
2020	EC-02	58	42	0	0	0	0	100	0	12
2020	EC-04	55	18	18	0	9	0	73	9	11
2020	EC-05	46	31	8	8	8	0	77	15	13
2020	EC-06	53	47	0	0	0	0	100	0	17
2020	EC-07	58	33	0	0	8	0	92	8	12
2019	EC	59	22	5	5	5	3	84	11	58
2019	EC-05	60	30	0	0	10	0	90	10	10
2019	EC-07	64	7	7	7	7	7	77	15	14
2018	EC	49	26	13	8	5	0	74	13	39
2018	EC-03	40	40	10	10	0	0	80	10	10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	62	13	10	4	6	6	79	10	71
2020	EC-02	58	17	17	8	0	0	75	8	12
2020	EC-04	82	9	0	9	0	0	91	9	11
2020	EC-05	54	0	8	0	31	8	58	33	13
2020	EC-06	59	29	6	0	0	6	94	0	17
2020	EC-07	58	8	17	8	0	8	73	9	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	65	21	8	3	3	86	6	71
2020	EC-02	50	33	17	0	0	83	0	12
2020	EC-04	64	27	0	0	9	91	9	11
2020	EC-05	62	8	8	15	8	69	23	13
2020	EC-06	94	6	0	0	0	100	0	17
2020	EC-07	58	25	17	0	0	83	0	12
2019	EC	64	16	17	0	3	79	3	58
2019	EC-05	60	30	10	0	0	90	0	10
2019	EC-07	79	0	21	0	0	79	0	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	28	3	7	7	0	0	83	14	71
2020	EC-02	67	33	0	0	0	0	0	100	0	12
2020	EC-04	45	36	9	0	9	0	0	82	9	11
2020	EC-05	54	15	0	8	23	0	0	69	31	13
2020	EC-06	59	29	0	12	0	0	0	88	12	17
2020	EC-07	58	17	8	8	8	0	0	75	17	12
2019	EC	38	26	9	14	12	2	0	65	26	58
2019	EC-05	50	10	10	10	20	0	0	60	30	10
2019	EC-07	43	14	7	7	21	7	0	62	31	14
2018	EC	38	23	13	13	13	0	0	62	26	39
2018	EC-03	30	10	20	20	20	0	0	40	40	10
2017	EC	39	31	12	7	4	0	7	76	12	26
2014	EC	62	24	7	3	3	0	0	86	7	29

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	15	6	7	8	79	15	71
2020	EC-02	75	17	0	8	0	92	8	12
2020	EC-04	55	27	0	9	9	82	18	11
2020	EC-05	62	0	8	8	23	62	31	13
2020	EC-06	59	29	6	0	6	88	6	17
2020	EC-07	67	0	17	8	8	67	17	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	61	24	7	3	6	0	0	85	8	71
2020	EC-02	75	25	0	0	0	0	0	100	0	12
2020	EC-04	55	27	0	9	9	0	0	82	18	11
2020	EC-05	54	8	15	8	15	0	0	62	23	13
2020	EC-06	53	35	12	0	0	0	0	88	0	17
2020	EC-07	67	17	8	0	8	0	0	83	8	12
2019	EC	48	22	5	16	7	2	0	72	23	58
2019	EC-05	50	10	10	20	10	0	0	60	30	10
2019	EC-07	43	36	0	0	14	7	0	85	15	14
2018	EC	41	28	8	8	13	3	0	71	21	39
2018	EC-03	30	30	10	10	20	0	0	60	30	10
2017	EC	39	35	8	7	4	0	7	80	12	26
2014	EC	59	28	7	0	7	0	0	86	7	29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	37	63	70
2020	EC-02	33	67	12
2020	EC-04	36	64	11
2020	EC-05	54	46	13
2020	EC-06	41	59	17
2020	EC-07	18	82	11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	14	13	1	3	4	10	80	5	71
2020	EC-02	58	17	0	0	0	0	25	100	0	12
2020	EC-04	55	9	18	9	0	9	0	70	10	11
2020	EC-05	54	8	15	0	8	0	15	73	9	13
2020	EC-06	59	24	6	0	0	6	6	93	0	17
2020	EC-07	42	8	33	0	0	8	8	60	0	12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	65	17	4	6	8	0	82	14	71
2020	EC-02	83	17	0	0	0	0	100	0	12
2020	EC-04	45	27	9	9	9	0	73	18	11
2020	EC-05	62	0	0	8	31	0	62	38	13
2020	EC-06	76	18	6	0	0	0	94	0	17
2020	EC-07	50	17	8	17	8	0	67	25	12
2019	EC	48	21	9	12	9	2	70	21	58
2019	EC-05	50	10	20	10	10	0	60	20	10
2019	EC-07	43	21	0	7	21	7	69	31	14
2018	EC	41	23	15	5	15	0	64	21	39
2018	EC-03	30	20	20	10	20	0	50	30	10
2017	EC	43	19	23	7	8	0	62	15	26
2014	EC	66	17	7	3	3	3	86	7	29

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	35	24	13	11	3	14	69	16	71
2020	EC-02	33	33	8	8	0	17	80	10	12
2020	EC-04	36	18	18	27	0	0	55	27	11
2020	EC-05	38	31	15	0	8	8	75	8	13
2020	EC-06	59	6	12	0	0	24	85	0	17
2020	EC-07	17	25	17	17	8	17	50	30	12
2019	EC	34	34	7	9	9	7	74	19	58
2019	EC-05	20	40	10	0	20	10	67	22	10
2019	EC-07	29	21	7	14	14	14	58	33	14
2018	EC	34	24	18	8	8	8	63	17	38
2018	EC-03	40	20	20	10	0	10	67	11	10
2017	EC	12	39	19	3	12	15	59	18	26
2014	EC	21	34	17	14	0	14	64	16	29

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	25	41	13	14	7	0	66	21	71
2020	EC-02	25	33	25	17	0	0	58	17	12
2020	EC-04	18	45	9	27	0	0	64	27	11
2020	EC-05	23	38	0	23	15	0	62	38	13
2020	EC-06	47	29	18	0	6	0	76	6	17
2020	EC-07	17	50	8	8	17	0	67	25	12
2019	EC	28	28	22	14	7	2	56	21	58
2019	EC-05	10	40	10	20	20	0	50	40	10
2019	EC-07	29	7	29	29	0	7	38	31	14
2018	EC	24	34	18	18	5	0	58	24	38
2018	EC-03	10	30	20	40	0	0	40	40	10
2017	EC	15	35	31	11	8	0	50	19	26
2014	EC	21	41	10	24	0	3	64	25	29

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	21	27	27	17	4	3	50	22	70
2020	EC-02	17	33	25	17	0	8	55	18	12
2020	EC-04	20	10	20	50	0	0	30	50	10
2020	EC-05	23	23	31	8	15	0	46	23	13
2020	EC-06	35	29	24	12	0	0	65	12	17
2020	EC-07	17	33	33	17	0	0	50	17	12
2019	EC	16	38	16	22	5	3	55	29	58
2019	EC-05	10	50	0	30	10	0	60	40	10
2019	EC-07	14	29	21	29	0	7	46	31	14
2018	EC	19	41	16	16	8	0	59	24	37
2017	EC	8	43	11	27	12	0	50	38	26
2014	EC	17	21	38	17	3	3	39	21	29

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	31	20	25	1	3	52	28	71
2020	EC-02	33	33	0	33	0	0	67	33	12
2020	EC-04	18	18	36	27	0	0	36	27	11
2020	EC-05	8	31	23	31	8	0	38	38	13
2020	EC-06	24	29	24	12	0	12	60	13	17
2020	EC-07	17	42	8	33	0	0	58	33	12
2019	EC	12	36	14	26	9	3	50	36	58
2019	EC-05	10	30	10	40	10	0	40	50	10
2019	EC-07	14	21	21	21	14	7	38	38	14
2018	EC	24	22	11	27	16	0	46	43	37
2018	EC-03	10	20	20	20	30	0	30	50	10
2017	EC	12	19	16	30	23	0	31	53	26
2014	EC	17	24	24	10	21	3	43	32	29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	48	34	11	4	0	3	84	4	71
2020	EC-02	58	25	17	0	0	0	83	0	12
2020	EC-04	55	36	9	0	0	0	91	0	11
2020	EC-05	62	31	0	8	0	0	92	8	13
2020	EC-06	41	29	6	12	0	12	80	13	17
2020	EC-07	42	50	8	0	0	0	92	0	12
2019	EC	52	17	12	12	2	5	73	15	58
2019	EC-05	20	30	0	40	0	10	56	44	10
2019	EC-07	36	29	21	7	0	7	69	8	14

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	39	11	6	0	0	83	6	71
2020	EC-02	42	50	8	0	0	0	92	0	12
2020	EC-04	36	36	27	0	0	0	73	0	11
2020	EC-05	23	46	15	15	0	0	69	15	13
2020	EC-06	59	24	12	6	0	0	82	6	17
2020	EC-07	50	42	0	8	0	0	92	8	12
2019	EC	24	47	14	12	2	2	72	14	58
2019	EC-05	40	50	0	0	10	0	90	10	10
2019	EC-07	21	36	14	21	0	7	62	23	14
2018	EC	33	36	13	13	5	0	69	18	39
2018	EC-03	20	60	20	0	0	0	80	0	10
2017	EC	27	16	30	19	8	0	43	27	26
2014	EC	31	48	3	10	7	0	79	17	29

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	18	34	21	18	6	3	54	25	71
2020	EC-02	33	25	33	8	0	0	58	8	12
2020	EC-04	9	27	27	36	0	0	36	36	11
2020	EC-05	23	31	23	8	8	8	58	17	13
2020	EC-06	12	47	12	12	12	6	63	25	17
2020	EC-07	17	42	8	25	8	0	58	33	12
2019	EC	10	24	21	31	7	7	37	41	58
2019	EC-05	10	30	40	10	10	0	40	20	10
2019	EC-07	14	29	21	21	7	7	46	31	14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	41	35	8	8	4	0	3	78	13	71
2020	EC-02	33	33	8	17	0	0	8	73	18	12
2020	EC-04	27	36	27	0	0	0	9	70	0	11
2020	EC-05	38	23	0	23	15	0	0	62	38	13
2020	EC-06	59	29	6	0	6	0	0	88	6	17
2020	EC-07	58	33	0	8	0	0	0	92	8	12
2019	EC	38	34	10	9	5	3	0	75	14	58
2019	EC-05	20	60	10	10	0	0	0	80	10	10
2019	EC-07	43	36	7	7	0	7	0	85	8	14
2018	EC	31	46	8	5	8	3	0	79	13	39
2018	EC-03	10	50	0	20	10	10	0	67	33	10
2017	EC	39	15	31	8	0	7	0	58	8	26
2014	EC	21	48	17	0	7	3	3	74	7	29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	32	10	8	3	3	78	12	71
2020	EC-02	50	42	0	8	0	0	92	8	12
2020	EC-04	36	45	9	9	0	0	82	9	11
2020	EC-05	46	8	8	15	15	8	58	33	13
2020	EC-06	59	35	0	0	0	6	100	0	17
2020	EC-07	25	33	33	8	0	0	58	8	12
2019	EC	24	38	16	12	3	7	67	17	58
2019	EC-05	20	30	30	10	10	0	50	20	10
2019	EC-07	29	36	7	21	0	7	69	23	14
2018	EC	28	31	15	18	8	0	59	26	39
2018	EC-03	30	20	20	30	0	0	50	30	10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	18	27	17	20	10	6	3	49	32	71
2020	EC-02	25	25	8	25	0	8	8	60	30	12
2020	EC-04	27	36	9	18	9	0	0	64	27	11
2020	EC-05	23	15	23	0	31	0	8	42	33	13
2020	EC-06	18	35	18	12	12	6	0	56	25	17
2020	EC-07	8	17	17	50	0	8	0	27	55	12
2019	EC	17	22	12	17	12	17	2	49	36	58
2019	EC-05	20	30	0	20	10	20	0	63	38	10
2019	EC-07	21	14	7	21	21	14	0	42	50	14
2018	EC	26	13	13	21	18	5	5	43	43	39
2018	EC-03	40	10	10	20	20	0	0	50	40	10
2017	EC	12	16	16	15	12	27	3	39	38	26
2014	EC	14	14	34	17	10	10	0	31	31	29

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	29	41	10	13	7	0	70	20	70
2020	EC-02	58	33	8	0	0	0	92	0	12
2020	EC-04	30	40	20	10	0	0	70	10	10
2020	EC-05	23	38	0	15	23	0	62	38	13
2020	EC-06	35	35	12	18	0	0	71	18	17
2020	EC-07	8	67	0	17	8	0	75	25	12
2019	EC	28	29	16	10	10	7	61	22	58
2019	EC-05	30	10	20	30	10	0	40	40	10
2019	EC-07	29	36	7	0	21	7	69	23	14
2018	EC	13	41	26	10	10	0	54	21	39
2018	EC-03	10	40	30	10	10	0	50	20	10
2017	EC	16	51	8	8	15	3	68	24	26
2014	EC	28	21	28	21	0	3	50	21	29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	46	4	16	13	1	0	67	29	70
2020	EC-02	64	27	0	9	0	0	0	91	9	11
2020	EC-04	27	45	0	27	0	0	0	73	27	11
2020	EC-05	0	62	0	8	31	0	0	62	38	13
2020	EC-06	24	29	6	24	12	6	0	56	38	17
2020	EC-07	0	67	17	0	17	0	0	67	17	12
2019	EC	24	28	9	9	28	3	0	54	38	58
2019	EC-05	30	20	20	0	30	0	0	50	30	10
2019	EC-07	36	21	0	7	29	7	0	62	38	14
2018	EC	31	33	13	13	10	0	0	64	23	39
2018	EC-03	30	40	10	10	10	0	0	70	20	10
2017	EC	12	30	15	16	16	7	4	47	35	26
2014	EC	17	28	14	17	17	7	0	48	37	29

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	42	28	17	4	4	0	4	74	9	71
2020	EC-02	42	25	17	0	8	0	8	73	9	12
2020	EC-04	55	9	27	9	0	0	0	64	9	11
2020	EC-05	31	38	23	8	0	0	0	69	8	13
2020	EC-06	41	35	12	0	6	0	6	81	6	17
2020	EC-07	42	33	8	8	0	0	8	82	9	12
2019	EC	45	28	19	5	2	2	0	74	7	58
2019	EC-05	30	40	30	0	0	0	0	70	0	10
2019	EC-07	29	29	29	7	0	7	0	62	8	14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	49	20	15	11	3	0	1	70	14	71
2020	EC-02	75	17	8	0	0	0	0	92	0	12
2020	EC-04	55	18	18	9	0	0	0	73	9	11
2020	EC-05	46	15	23	15	0	0	0	62	15	13
2020	EC-06	53	18	6	12	12	0	0	71	24	17
2020	EC-07	33	33	17	8	0	0	8	73	9	12
2019	EC	47	19	24	7	2	2	0	67	9	58
2019	EC-05	40	30	30	0	0	0	0	70	0	10
2019	EC-07	43	21	14	7	7	7	0	69	15	14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	77	6	3	4	1	6	3	91	6	71
2020	EC-02	83	0	0	8	0	0	8	91	9	12
2020	EC-04	82	0	9	9	0	0	0	82	9	11
2020	EC-05	77	8	8	0	8	0	0	85	8	13
2020	EC-06	94	6	0	0	0	0	0	100	0	17
2020	EC-07	67	0	0	8	0	17	8	89	11	12
2019	EC	76	3	3	2	7	7	2	87	9	58
2019	EC-05	80	0	10	0	0	10	0	89	0	10
2019	EC-07	57	7	0	7	14	7	7	75	25	14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	68	11	4	3	3	1	10	89	6	71
2020	EC-02	58	17	8	0	8	0	8	82	9	12
2020	EC-04	55	9	9	9	0	0	18	78	11	11
2020	EC-05	69	15	0	0	8	0	8	92	8	13
2020	EC-06	71	12	6	6	0	0	6	88	6	17
2020	EC-07	75	8	0	0	0	0	17	100	0	12
2019	EC	81	2	2	2	3	3	7	92	6	58
2019	EC-05	80	0	0	10	0	0	10	89	11	10
2019	EC-07	79	0	0	0	0	7	14	100	0	14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	28	49	10	10	3	0	77	13	71
2020	EC-02	33	67	0	0	0	0	100	0	12
2020	EC-04	18	36	9	36	0	0	55	36	11
2020	EC-05	31	31	15	15	8	0	62	23	13
2020	EC-06	47	41	6	0	6	0	88	6	17
2020	EC-07	17	67	17	0	0	0	83	0	12
2019	EC	19	48	10	10	7	5	71	18	58
2019	EC-05	20	50	0	10	10	10	78	22	10
2019	EC-07	36	43	0	0	14	7	85	15	14
2018	EC	31	33	23	5	8	0	64	13	39
2018	EC-03	10	50	20	20	0	0	60	20	10
2017	EC	16	43	27	3	8	4	61	11	26

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	37	7	11	4	1	77	16	71
2020	EC-02	58	33	0	0	8	0	92	8	12
2020	EC-04	18	45	9	27	0	0	64	27	11
2020	EC-05	46	8	15	15	15	0	54	31	13
2020	EC-06	53	41	6	0	0	0	94	0	17
2020	EC-07	25	58	8	8	0	0	83	8	12
2019	EC	31	45	3	7	9	5	80	16	58
2019	EC-05	30	40	10	10	10	0	70	20	10
2019	EC-07	36	36	0	7	14	7	77	23	14
2018	EC	33	31	21	8	5	3	66	13	39
2018	EC-03	20	50	30	0	0	0	70	0	10
2017	EC	31	43	8	11	0	7	80	12	26
2014	EC	38	38	17	3	3	0	76	7	29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	46	35	4	4	3	7	88	8	71
2020	EC-02	58	33	0	8	0	0	92	8	12
2020	EC-04	36	36	0	18	0	9	80	20	11
2020	EC-05	31	23	15	0	15	15	64	18	13
2020	EC-06	53	41	6	0	0	0	94	0	17
2020	EC-07	58	42	0	0	0	0	100	0	12
2019	EC	44	37	5	2	5	7	87	8	57
2019	EC-05	30	60	0	0	10	0	90	10	10
2019	EC-07	62	8	8	0	15	8	75	17	13
2018	EC	37	37	13	5	5	3	76	11	38
2017	EC	31	42	19	3	4	0	73	7	26
2014	EC	41	34	10	7	3	3	79	11	29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	37	38	11	4	1	8	82	6	71
2020	EC-02	25	50	25	0	0	0	75	0	12
2020	EC-04	36	45	0	18	0	0	82	18	11
2020	EC-05	38	23	15	0	8	15	73	9	13
2020	EC-06	53	29	12	0	0	6	88	0	17
2020	EC-07	33	42	8	8	0	8	82	9	12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	25	4	7	3	3	3	85	10	71
2020	EC-02	50	42	8	0	0	0	0	92	0	12
2020	EC-04	64	18	0	9	0	0	9	90	10	11
2020	EC-05	46	23	8	8	15	0	0	69	23	13
2020	EC-06	65	24	0	6	0	0	6	94	6	17
2020	EC-07	75	8	0	17	0	0	0	83	17	12

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	59	21	9	10	1	80	11	70
2020	EC-02	67	25	0	8	0	92	8	12
2020	EC-04	40	40	10	10	0	80	10	10
2020	EC-05	62	8	8	15	8	69	23	13
2020	EC-06	82	18	0	0	0	100	0	17
2020	EC-07	42	17	25	17	0	58	17	12
2019	EC	41	34	9	12	3	76	16	58
2019	EC-05	30	40	10	20	0	70	20	10
2019	EC-07	43	29	7	14	7	71	21	14
2018	EC	38	44	13	0	5	82	5	39
2018	EC-03	20	60	20	0	0	80	0	10
2017	EC	31	54	3	4	8	85	12	26
2014	EC	38	38	10	10	3	76	14	29

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	42	25	13	13	6	1	69	19	71
2020	EC-02	67	17	0	17	0	0	83	17	12
2020	EC-04	18	27	36	18	0	0	45	18	11
2020	EC-05	38	31	0	8	23	0	69	31	13
2020	EC-06	53	24	18	0	0	6	81	0	17
2020	EC-07	25	33	8	25	8	0	58	33	12
2019	EC	33	28	12	17	9	2	61	26	58
2019	EC-05	40	20	0	30	10	0	60	40	10
2019	EC-07	36	21	14	14	7	7	62	23	14
2018	EC	26	32	21	8	13	0	58	21	38
2018	EC-03	0	40	40	10	10	0	40	20	10
2017	EC	12	31	34	8	12	4	44	20	26
2014	EC	14	41	28	7	10	0	55	17	29

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	41	24	16	13	6	0	66	19	70
2020	EC-02	67	17	8	8	0	0	83	8	12
2020	EC-05	31	38	0	8	23	0	69	31	13
2020	EC-06	53	29	18	0	0	0	82	0	17
2020	EC-07	25	17	25	25	8	0	42	33	12
2019	EC	28	29	10	22	9	2	58	32	58
2019	EC-05	40	10	10	30	10	0	50	40	10
2019	EC-07	29	29	0	29	7	7	62	38	14
2018	EC	23	33	26	8	10	0	56	18	39
2018	EC-03	10	20	50	10	10	0	30	20	10
2017	EC	8	46	23	12	12	0	54	23	26
2014	EC	17	48	17	10	7	0	66	17	29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	32	18	21	11	14	3	52	26	71
2020	EC-02	50	25	17	0	8	0	75	8	12
2020	EC-04	27	9	18	18	27	0	36	45	11
2020	EC-05	31	15	15	15	23	0	46	38	13
2020	EC-06	29	18	29	18	0	6	50	19	17
2020	EC-07	25	17	17	8	25	8	45	36	12
2019	EC	21	17	17	24	19	2	39	44	58
2019	EC-05	30	10	10	30	20	0	40	50	10
2019	EC-07	14	21	21	21	14	7	38	38	14
2018	EC	15	33	15	13	23	0	49	36	39
2018	EC-03	0	30	10	20	40	0	30	60	10
2017	EC	12	26	16	12	31	4	39	44	26
2014	EC	17	34	21	14	14	0	52	28	29

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EC	56	13	31	71
2020	EC-02	33	25	42	12
2020	EC-04	73	0	27	11
2020	EC-05	62	0	38	13
2020	EC-06	53	18	29	17
2020	EC-07	75	8	17	12
2019	EC	62	14	24	58
2019	EC-05	70	20	10	10
2019	EC-07	57	7	36	14
2018	EC	67	15	18	39
2018	EC-03	90	10	0	10
2017	EC	58	15	27	26
2014	EC	28	21	52	29

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	Other (%)	Total responses
2020	EC	5	38	50	3	5	40
2019	EC	0	22	56	14	8	36
2018	EC	0	35	54	8	4	26
2017	EC	7	20	60	7	7	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	9	91	69
2019	EC	21	79	58
2018	EC	21	79	39

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	100	0	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	42	58	12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	58	42	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	50	50	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	42	58	12

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	50	50	12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	42	58	12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	42	58	12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	58	42	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EC	58	42	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	15	13	18	4	10	28	11	47	23	71
2020	EC-02	33	25	0	8	8	0	25	78	22	12
2020	EC-04	18	9	9	0	18	36	9	50	33	11
2020	EC-05	23	0	15	0	23	38	0	38	38	13
2020	EC-06	0	29	18	0	0	35	18	63	0	17
2020	EC-07	17	0	25	17	0	33	8	29	29	12
2019	EC	14	24	17	2	9	28	7	58	16	58
2019	EC-05	30	20	0	0	20	20	10	71	29	10
2019	EC-07	7	36	21	7	7	21	0	55	18	14
2018	EC	16	13	21	3	11	26	11	46	21	38
2018	EC-03	10	10	30	0	10	20	20	33	17	10
2017	EC	19	8	11	4	15	38	4	47	34	26
2014	EC	14	14	17	7	3	34	10	50	19	29

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	38	25	15	4	10	7	0	68	15	71
2020	EC-02	50	33	0	17	0	0	0	83	17	12
2020	EC-04	36	27	0	0	18	18	0	78	22	11
2020	EC-05	46	15	8	0	23	8	0	67	25	13
2020	EC-06	41	35	18	0	0	6	0	81	0	17
2020	EC-07	33	8	42	8	8	0	0	42	17	12
2019	EC	26	36	5	5	10	17	0	75	19	58
2019	EC-05	30	40	0	10	10	10	0	78	22	10
2019	EC-07	36	21	7	7	21	7	0	62	31	14
2018	EC	29	29	16	5	5	11	5	69	13	38
2018	EC-03	40	20	20	10	0	10	0	67	11	10
2017	EC	27	19	8	7	12	27	0	64	26	26
2014	EC	21	17	31	14	0	17	0	46	17	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	9	91	70
2019	EC	9	91	58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	15	8	20	4	6	32	14	45	18	71
2020	EC-02	42	17	8	8	0	0	25	78	11	12
2020	EC-04	18	18	0	0	9	36	18	80	20	11
2020	EC-05	23	0	23	0	15	38	0	38	25	13
2020	EC-06	0	12	24	0	0	41	24	33	0	17
2020	EC-07	8	0	25	17	0	42	8	17	33	12
2019	EC	21	16	17	5	2	36	3	60	11	58
2019	EC-05	30	20	0	10	0	30	10	83	17	10
2019	EC-07	29	14	21	7	0	29	0	60	10	14
2018	EC	13	13	29	3	3	32	8	43	9	38
2017	EC	16	4	19	0	4	51	7	46	9	26
2014	EC	10	14	21	3	0	34	17	50	7	29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	25	14	4	4	11	1	74	10	71
2020	EC-02	50	25	17	8	0	0	0	75	8	12
2020	EC-04	45	18	0	0	9	18	9	88	13	11
2020	EC-05	38	23	15	0	8	15	0	73	9	13
2020	EC-06	47	29	18	0	0	6	0	81	0	17
2020	EC-07	33	25	17	17	0	8	0	64	18	12
2019	EC	31	29	16	5	2	17	0	73	8	58
2019	EC-05	30	40	0	20	0	10	0	78	22	10
2019	EC-07	43	21	21	7	0	7	0	69	8	14
2018	EC	24	29	18	3	3	18	5	69	7	38
2017	EC	23	19	19	8	0	31	0	62	11	26
2014	EC	21	17	28	7	0	24	3	52	10	29

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	18	23	10	11	4	54	22	71
2020	EC-02	33	42	8	0	0	17	90	0	12
2020	EC-04	45	18	36	0	0	0	64	0	11
2020	EC-05	38	23	31	0	8	0	62	8	13
2020	EC-06	24	12	24	24	12	6	38	38	17
2020	EC-07	33	0	25	25	17	0	33	42	12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	26	21	6	14	1	58	20	70
2020	EC-02	27	18	36	0	18	0	45	18	11
2020	EC-04	27	45	9	9	9	0	73	18	11
2020	EC-05	31	23	31	8	8	0	54	15	13
2020	EC-06	35	24	18	6	18	0	59	24	17
2020	EC-07	42	25	8	8	8	8	73	18	12
2019	EC	19	16	29	17	19	0	34	36	58
2019	EC-05	30	30	20	0	20	0	60	20	10
2019	EC-07	29	7	43	0	21	0	36	21	14
2018	EC	18	24	13	16	26	3	43	43	38
2018	EC-03	20	30	10	10	30	0	50	40	10
2017	EC	8	20	12	16	40	4	29	59	25

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	15	28	21	15	20	0	0	44	35	71
2020	EC-02	17	50	25	0	8	0	0	67	8	12
2020	EC-04	9	27	27	18	18	0	0	36	36	11
2020	EC-05	31	31	23	15	0	0	0	62	15	13
2020	EC-06	12	24	18	29	18	0	0	35	47	17
2020	EC-07	8	17	17	17	42	0	0	25	58	12
2019	EC	26	21	31	12	9	2	0	47	21	58
2019	EC-05	50	0	40	0	10	0	0	50	10	10
2019	EC-07	14	29	14	7	29	7	0	46	38	14
2018	EC	18	29	29	8	13	3	0	49	22	38
2018	EC-03	10	50	30	0	10	0	0	60	10	10
2017	EC	12	27	30	16	12	0	4	40	28	26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	20	23	24	14	19	0	0	43	33	70
2020	EC-02	25	42	17	17	0	0	0	67	17	12
2020	EC-04	27	18	9	9	36	0	0	45	45	11
2020	EC-05	25	17	33	17	8	0	0	42	25	12
2020	EC-06	12	29	35	6	18	0	0	41	24	17
2020	EC-07	8	17	33	25	17	0	0	25	42	12
2019	EC	17	33	24	9	16	2	0	51	25	58
2019	EC-05	20	40	20	0	20	0	0	60	20	10
2019	EC-07	14	21	29	7	21	7	0	38	31	14
2018	EC	11	37	26	11	13	3	0	49	24	38
2018	EC-03	10	50	20	10	10	0	0	60	20	10
2017	EC	12	28	32	16	8	0	4	42	25	25

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	21	24	24	7	24	0	0	45	31	71
2020	EC-02	33	33	17	8	8	0	0	67	17	12
2020	EC-04	27	27	18	0	27	0	0	55	27	11
2020	EC-05	31	15	38	8	8	0	0	46	15	13
2020	EC-06	6	41	24	12	18	0	0	47	29	17
2020	EC-07	8	8	25	8	50	0	0	17	58	12
2019	EC	24	34	17	19	3	2	0	60	23	58
2019	EC-05	40	30	10	20	0	0	0	70	20	10
2019	EC-07	21	21	14	21	14	7	0	46	38	14
2018	EC	11	37	34	5	8	5	0	50	14	38
2018	EC-03	20	40	30	0	10	0	0	60	10	10
2017	EC	12	23	27	12	23	0	4	36	36	26

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	24	14	11	17	0	0	58	28	71
2020	EC-02	75	0	8	8	8	0	0	75	17	12
2020	EC-04	45	27	9	0	18	0	0	73	18	11
2020	EC-05	38	38	23	0	0	0	0	77	0	13
2020	EC-06	12	35	12	29	12	0	0	47	41	17
2020	EC-07	17	17	17	8	42	0	0	33	50	12
2019	EC	47	19	19	7	5	2	2	68	13	58
2019	EC-05	50	10	20	10	10	0	0	60	20	10
2019	EC-07	36	7	29	14	7	7	0	46	23	14
2018	EC	42	18	13	8	13	3	3	64	22	38
2018	EC-03	40	20	30	0	10	0	0	60	10	10
2017	EC	47	16	15	15	4	0	4	65	19	26

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	23	28	24	10	15	0	0	51	25	71
2020	EC-02	33	25	25	0	17	0	0	58	17	12
2020	EC-04	36	27	18	18	0	0	0	64	18	11
2020	EC-05	23	38	23	8	8	0	0	62	15	13
2020	EC-06	18	24	24	18	18	0	0	41	35	17
2020	EC-07	17	25	25	8	25	0	0	42	33	12
2019	EC	39	26	14	12	7	2	0	66	20	57
2019	EC-05	40	30	0	10	20	0	0	70	30	10
2019	EC-07	36	14	21	14	7	7	0	54	23	14
2018	EC	32	24	16	11	16	3	0	57	27	38
2018	EC-03	50	20	20	0	10	0	0	70	10	10
2017	EC	20	20	40	12	4	0	4	42	17	25

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	37	25	13	4	11	10	69	17	71
2020	EC-02	42	25	8	0	8	17	80	10	12
2020	EC-04	45	27	9	0	0	18	89	0	11
2020	EC-05	54	8	8	8	15	8	67	25	13
2020	EC-06	24	29	18	6	24	0	53	29	17
2020	EC-07	17	42	25	8	0	8	64	9	12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	39	11	11	7	0	0	70	18	71
2020	EC-02	33	17	17	25	8	0	0	50	33	12
2020	EC-04	27	45	9	9	9	0	0	73	18	11
2020	EC-05	15	54	0	15	15	0	0	69	31	13
2020	EC-06	41	35	12	6	6	0	0	76	12	17
2020	EC-07	42	42	8	8	0	0	0	83	8	12
2019	EC	29	28	19	12	10	2	0	58	23	58
2019	EC-05	30	20	40	0	10	0	0	50	10	10
2019	EC-07	21	43	7	7	14	7	0	69	23	14
2018	EC	27	19	19	22	11	0	3	47	33	37
2018	EC-03	10	30	20	30	10	0	0	40	40	10
2017	EC	24	20	24	16	4	0	12	50	23	25

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	21	30	23	17	9	0	0	51	26	70
2020	EC-02	25	33	17	17	8	0	0	58	25	12
2020	EC-04	9	36	9	27	18	0	0	45	45	11
2020	EC-05	25	25	42	8	0	0	0	50	8	12
2020	EC-06	29	29	24	6	12	0	0	59	18	17
2020	EC-07	17	33	17	25	8	0	0	50	33	12
2019	EC	19	33	21	16	10	2	0	53	26	58
2019	EC-05	30	40	20	10	0	0	0	70	10	10
2019	EC-07	21	21	43	7	0	7	0	46	8	14
2018	EC	14	16	38	14	16	3	0	31	31	37
2018	EC-03	0	10	40	20	30	0	0	10	50	10
2017	EC	16	20	32	24	4	0	4	38	29	25

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	21	26	27	17	9	0	0	47	26	70
2020	EC-02	33	42	25	0	0	0	0	75	0	12
2020	EC-04	27	18	9	36	9	0	0	45	45	11
2020	EC-05	23	8	54	8	8	0	0	31	15	13
2020	EC-06	18	41	18	12	12	0	0	59	24	17
2020	EC-07	9	27	27	18	18	0	0	36	36	11
2019	EC	16	23	25	19	16	2	0	39	36	57
2019	EC-05	10	30	20	30	10	0	0	40	40	10
2019	EC-07	21	14	36	7	14	7	0	38	23	14
2018	EC	11	25	25	11	28	0	0	36	39	36
2018	EC-03	0	20	20	10	50	0	0	20	60	10
2017	EC	19	19	34	15	8	0	4	40	24	26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	47	36	7	7	3	0	83	10	70
2020	EC-02	55	36	9	0	0	0	91	0	11
2020	EC-04	55	18	18	0	9	0	73	9	11
2020	EC-05	46	31	0	15	8	0	77	23	13
2020	EC-06	41	47	6	6	0	0	88	6	17
2020	EC-07	58	25	8	8	0	0	83	8	12
2019	EC	47	17	12	10	12	2	65	23	58
2019	EC-05	40	20	0	30	10	0	60	40	10
2019	EC-07	43	14	0	7	29	7	62	38	14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	27	31	23	11	8	58	20	71
2020	EC-02	33	25	33	0	8	58	8	12
2020	EC-04	18	36	18	18	9	55	27	11
2020	EC-05	23	23	15	23	15	46	38	13
2020	EC-06	29	24	35	6	6	53	12	17
2020	EC-07	25	50	8	17	0	75	17	12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	35	28	21	11	4	0	0	63	15	71
2020	EC-02	33	25	25	8	8	0	0	58	17	12
2020	EC-04	36	27	18	9	9	0	0	64	18	11
2020	EC-05	38	46	8	8	0	0	0	85	8	13
2020	EC-06	41	18	24	18	0	0	0	59	18	17
2020	EC-07	33	33	33	0	0	0	0	67	0	12
2019	EC	38	28	16	12	5	2	0	67	18	58
2019	EC-05	40	40	0	20	0	0	0	80	20	10
2019	EC-07	36	29	7	7	14	7	0	69	23	14
2018	EC	22	32	30	11	3	3	0	56	14	37
2018	EC-03	10	40	20	20	10	0	0	50	30	10
2017	EC	16	28	32	20	0	0	4	46	21	25

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	30	20	8	7	3	1	63	16	71
2020	EC-02	25	8	33	17	17	0	0	33	33	12
2020	EC-04	36	27	18	9	0	9	0	70	10	11
2020	EC-05	15	54	8	0	15	8	0	75	17	13
2020	EC-06	35	18	29	12	6	0	0	53	18	17
2020	EC-07	33	50	8	0	0	0	8	91	0	12
2019	EC	55	22	16	0	5	0	2	79	5	58
2019	EC-05	60	30	10	0	0	0	0	90	0	10
2019	EC-07	57	7	29	0	7	0	0	64	7	14
2018	EC	51	24	16	3	5	0	0	76	8	37
2018	EC-03	70	10	10	10	0	0	0	80	10	10
2017	EC	48	28	16	4	0	0	4	79	4	25

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	30	27	24	10	8	1	57	19	71
2020	EC-02	25	17	33	8	17	0	42	25	12
2020	EC-04	45	36	9	9	0	0	82	9	11
2020	EC-05	23	38	38	0	0	0	62	0	13
2020	EC-06	24	18	24	18	18	0	41	35	17
2020	EC-07	25	42	25	8	0	0	67	8	12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	61	16	10	3	4	0	6	82	8	70
2020	EC-02	36	18	18	0	18	0	9	60	20	11
2020	EC-04	73	9	18	0	0	0	0	82	0	11
2020	EC-05	46	31	15	0	0	0	8	83	0	13
2020	EC-06	71	18	0	6	6	0	0	88	12	17
2020	EC-07	67	8	8	8	0	0	8	82	9	12
2019	EC	72	10	9	2	0	2	5	89	2	58
2019	EC-05	90	10	0	0	0	0	0	100	0	10
2019	EC-07	64	0	7	7	0	7	14	82	9	14
2018	EC	73	11	3	3	3	0	8	91	6	37
2018	EC-03	80	10	0	10	0	0	0	90	10	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	79	1	6	4	7	0	3	83	12	71
2020	EC-02	67	8	0	0	8	0	17	90	10	12
2020	EC-04	82	0	0	9	9	0	0	82	18	11
2020	EC-05	77	0	0	0	23	0	0	77	23	13
2020	EC-06	88	0	12	0	0	0	0	88	0	17
2020	EC-07	75	0	8	17	0	0	0	75	17	12
2019	EC	74	7	4	5	11	0	0	81	16	57
2019	EC-05	70	0	0	10	20	0	0	70	30	10
2019	EC-07	64	14	0	7	14	0	0	79	21	14
2018	EC	59	11	11	3	5	3	8	79	9	37
2018	EC-03	50	20	10	0	10	10	0	78	11	10
2017	EC	62	8	15	12	0	0	4	73	12	26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	67	24	7	1	0	0	0	91	1	70
2020	EC-02	58	25	8	8	0	0	0	83	8	12
2020	EC-04	55	36	9	0	0	0	0	91	0	11
2020	EC-05	92	8	0	0	0	0	0	100	0	12
2020	EC-06	76	18	6	0	0	0	0	94	0	17
2020	EC-07	58	33	8	0	0	0	0	92	0	12
2019	EC	61	26	4	4	4	2	0	89	7	57
2019	EC-05	70	10	0	20	0	0	0	80	20	10
2019	EC-07	64	14	14	0	0	7	0	85	0	14
2018	EC	68	22	5	0	0	0	5	94	0	37
2017	EC	52	16	20	4	0	0	8	74	4	25

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	14	9	10	4	0	0	77	14	70
2020	EC-02	67	25	0	8	0	0	0	92	8	12
2020	EC-04	55	18	18	0	9	0	0	73	9	11
2020	EC-05	69	8	8	0	15	0	0	77	15	13
2020	EC-06	75	0	6	19	0	0	0	75	19	16
2020	EC-07	50	25	0	25	0	0	0	75	25	12
2019	EC	58	11	7	5	18	2	0	70	23	57
2019	EC-05	70	0	0	20	10	0	0	70	30	10
2019	EC-07	50	14	0	0	29	7	0	69	31	14
2018	EC	51	8	19	8	8	0	5	63	17	37
2017	EC	47	23	15	4	0	4	8	79	4	26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	62	6	4	3	0	25	91	4	71
2020	EC-02	67	0	0	0	0	33	100	0	12
2020	EC-04	55	0	0	0	0	45	100	0	11
2020	EC-05	77	8	0	0	0	15	100	0	13
2020	EC-06	53	12	6	0	0	29	92	0	17
2020	EC-07	58	8	17	17	0	0	67	17	12
2019	EC	54	11	9	0	2	25	88	0	56
2019	EC-05	70	0	20	0	0	10	78	0	10
2019	EC-07	57	7	21	0	7	7	75	0	14
2018	EC	43	9	3	3	0	43	90	5	35
2017	EC	52	8	8	4	0	28	84	6	25

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	85	8	3	0	0	0	4	97	0	71
2020	EC-02	83	8	0	0	0	0	8	100	0	12
2020	EC-04	82	9	9	0	0	0	0	91	0	11
2020	EC-05	85	8	0	0	0	0	8	100	0	13
2020	EC-06	82	12	0	0	0	0	6	100	0	17
2020	EC-07	83	8	8	0	0	0	0	92	0	12
2019	EC	82	11	0	0	0	2	5	100	0	57
2019	EC-05	90	10	0	0	0	0	0	100	0	10
2019	EC-07	79	14	0	0	0	7	0	100	0	14
2018	EC	62	8	5	3	3	0	19	87	7	37
2017	EC	60	8	12	0	0	0	20	85	0	25

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	70	17	4	1	7	0	0	87	8	71
2020	EC-02	67	8	17	0	8	0	0	75	8	12
2020	EC-04	82	9	0	0	9	0	0	91	9	11
2020	EC-05	85	15	0	0	0	0	0	100	0	13
2020	EC-06	76	12	0	6	6	0	0	88	12	17
2020	EC-07	58	25	8	0	8	0	0	83	8	12
2019	EC	81	9	2	4	4	2	0	91	7	57
2019	EC-05	90	0	0	0	10	0	0	90	10	10
2019	EC-07	79	14	0	0	0	7	0	100	0	14
2018	EC	54	16	14	0	5	3	8	79	6	37
2017	EC	66	12	4	11	0	0	8	84	12	26

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	38	23	23	10	6	1	61	16	71
2020	EC-02	25	17	25	25	8	0	42	33	12
2020	EC-04	36	18	27	9	9	0	55	18	11
2020	EC-05	31	38	31	0	0	0	69	0	13
2020	EC-06	35	18	24	18	6	0	53	24	17
2020	EC-07	75	8	17	0	0	0	83	0	12
2019	EC	54	32	11	4	0	0	86	4	56
2019	EC-05	60	30	10	0	0	0	90	0	10
2019	EC-07	54	31	15	0	0	0	85	0	13
2018	EC	54	30	11	3	3	0	84	5	37
2017	EC	25	29	25	8	0	13	62	10	24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	18	45	24	8	4	63	13	71
2020	EC-02	17	33	25	17	8	50	25	12
2020	EC-04	27	27	45	0	0	55	0	11
2020	EC-05	8	62	23	8	0	69	8	13
2020	EC-06	12	47	24	12	6	59	18	17
2020	EC-07	25	58	17	0	0	83	0	12

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	8	27	39	20	6	35	25	71
2020	EC-02	17	50	8	17	8	67	25	12
2020	EC-04	0	9	64	18	9	9	27	11
2020	EC-05	15	46	23	8	8	62	15	13
2020	EC-06	0	18	47	35	0	18	35	17
2020	EC-07	8	17	50	25	0	25	25	12
2019	EC	14	29	33	16	9	43	24	58
2019	EC-05	30	30	10	20	10	60	30	10
2019	EC-07	7	29	29	7	29	36	36	14
2018	EC	18	36	21	15	10	54	26	39
2018	EC-03	20	40	30	0	10	60	10	10
2017	EC	8	23	50	15	4	31	19	26

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	17	21	42	13	7	20	38	71
2020	EC-02	25	17	33	8	17	25	42	12
2020	EC-04	18	36	27	18	0	18	55	11
2020	EC-05	0	23	38	31	8	38	23	13
2020	EC-06	18	18	53	12	0	12	35	17
2020	EC-07	17	25	50	0	8	8	42	12
2019	EC	14	19	38	21	9	29	33	58
2019	EC-05	10	0	40	30	20	50	10	10
2019	EC-07	21	36	21	21	0	21	57	14
2018	EC	10	23	28	26	13	38	33	39
2018	EC-03	10	0	40	30	20	50	10	10
2017	EC	4	23	46	16	12	27	27	26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	31	6	7	1	0	0	86	8	71
2020	EC-02	33	50	0	8	8	0	0	83	17	12
2020	EC-04	45	36	9	9	0	0	0	82	9	11
2020	EC-05	54	23	15	8	0	0	0	77	8	13
2020	EC-06	76	18	6	0	0	0	0	94	0	17
2020	EC-07	67	25	0	8	0	0	0	92	8	12
2019	EC	45	34	5	9	5	2	0	81	14	58
2019	EC-05	30	30	0	20	20	0	0	60	40	10
2019	EC-07	43	36	14	0	0	7	0	85	0	14
2018	EC	23	44	15	3	8	5	3	72	11	39
2018	EC-03	20	40	10	10	10	10	0	67	22	10
2017	EC	8	27	31	15	12	4	4	38	29	26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	34	38	15	8	3	1	73	11	71
2020	EC-02	25	42	17	8	8	0	67	17	12
2020	EC-04	36	27	18	18	0	0	64	18	11
2020	EC-05	31	46	8	8	8	0	77	15	13
2020	EC-06	41	41	18	0	0	0	82	0	17
2020	EC-07	33	33	17	8	0	8	73	9	12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	44	30	4	13	9	74	21	70
2020	EC-02	42	50	8	0	0	92	0	12
2020	EC-04	50	30	0	20	0	80	20	10
2020	EC-05	54	15	0	15	15	69	31	13
2020	EC-06	41	35	0	18	6	76	24	17
2020	EC-07	33	25	17	8	17	58	25	12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	59	21	8	6	4	1	81	10	71
2020	EC-02	67	33	0	0	0	0	100	0	12
2020	EC-04	64	18	9	0	9	0	82	9	11
2020	EC-05	54	15	8	0	15	8	75	17	13
2020	EC-06	59	29	0	12	0	0	88	12	17
2020	EC-07	50	8	33	8	0	0	58	8	12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	35	31	15	11	7	0	66	18	71
2020	EC-02	42	25	17	17	0	0	67	17	12
2020	EC-04	36	36	9	0	18	0	73	18	11
2020	EC-05	54	15	15	0	15	0	69	15	13
2020	EC-06	29	47	6	18	0	0	76	18	17
2020	EC-07	17	33	25	17	8	0	50	25	12
2019	EC	37	28	12	9	11	4	67	20	57
2019	EC-05	30	40	20	0	10	0	70	10	10
2019	EC-07	23	31	15	8	8	15	64	18	13
2018	EC	21	31	15	18	13	3	53	32	39
2018	EC-03	20	30	10	30	0	10	56	33	10
2017	EC	19	23	19	19	16	3	44	36	26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	45	10	3	1	1	87	3	71
2020	EC-02	25	58	0	17	0	0	83	17	12
2020	EC-04	64	27	9	0	0	0	91	0	11
2020	EC-05	23	62	8	0	0	8	92	0	13
2020	EC-06	59	29	12	0	0	0	88	0	17
2020	EC-07	25	42	25	0	8	0	73	0	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	31	17	8	1	1	1	72	10	71
2020	EC-02	25	42	17	17	0	0	0	67	17	12
2020	EC-04	64	27	0	9	0	0	0	91	9	11
2020	EC-05	23	38	23	8	0	0	8	67	8	13
2020	EC-06	59	12	24	6	0	0	0	71	6	17
2020	EC-07	25	42	17	0	8	8	0	73	9	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	31	30	20	6	4	6	4	67	11	71
2020	EC-02	25	50	8	8	8	0	0	75	17	12
2020	EC-04	36	18	27	0	9	9	0	60	10	11
2020	EC-05	31	38	15	0	0	0	15	82	0	13
2020	EC-06	41	12	24	18	0	6	0	56	19	17
2020	EC-07	17	42	17	0	0	17	8	78	0	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	52	30	11	1	1	1	3	85	3	71
2020	EC-02	42	58	0	0	0	0	0	100	0	12
2020	EC-04	73	18	9	0	0	0	0	91	0	11
2020	EC-05	31	15	23	8	8	0	15	55	18	13
2020	EC-06	65	18	18	0	0	0	0	82	0	17
2020	EC-07	42	42	8	0	0	8	0	91	0	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	79	10	4	1	4	1	94	2	70
2020	EC-02	75	17	0	0	8	0	100	0	12
2020	EC-04	73	18	9	0	0	0	91	0	11
2020	EC-05	85	0	0	0	8	8	100	0	13
2020	EC-06	88	6	0	6	0	0	94	6	17
2020	EC-07	64	18	9	0	9	0	90	0	11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	54	37	6	1	3	93	1	71
2020	EC-02	50	33	8	8	0	83	8	12
2020	EC-04	55	45	0	0	0	100	0	11
2020	EC-05	38	38	15	0	8	83	0	13
2020	EC-06	65	35	0	0	0	100	0	17
2020	EC-07	67	25	0	0	8	100	0	12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	25	7	10	3	80	13	71
2020	EC-02	42	42	17	0	0	83	0	12
2020	EC-04	55	27	0	9	9	82	18	11
2020	EC-05	62	23	0	8	8	85	15	13
2020	EC-06	65	12	6	18	0	76	18	17
2020	EC-07	50	33	8	8	0	83	8	12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	54	30	13	1	1	1	86	1	71
2020	EC-02	50	42	8	0	0	0	92	0	12
2020	EC-04	73	9	9	9	0	0	82	9	11
2020	EC-05	38	38	15	0	0	8	83	0	13
2020	EC-06	71	12	18	0	0	0	82	0	17
2020	EC-07	33	50	8	0	8	0	91	0	12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	55	32	14	0	0	0	86	0	22
2020	EC-07	40	50	10	0	0	0	90	0	10
2019	EC	35	35	12	6	6	6	80	7	17
2019	EC-07	36	27	9	9	9	9	78	11	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	100	0	22
2020	EC-07	100	0	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	32	32	14	14	9	0	0	64	23	22
2020	EC-07	30	30	20	10	10	0	0	60	20	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	17	83	70
2020	EC-02	25	75	12
2020	EC-04	27	73	11
2020	EC-05	8	92	13
2020	EC-06	24	76	17
2020	EC-07	8	92	12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	17	83	71
2020	EC-02	17	83	12
2020	EC-04	18	82	11
2020	EC-05	15	85	13
2020	EC-06	24	76	17
2020	EC-07	17	83	12
2019	EC	21	79	58
2019	EC-05	0	100	10
2019	EC-07	14	86	14

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	50	50	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	67	33	12
2019	EC	73	27	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	63	17	6	11	1	1	81	13	71
2020	EC-02	50	33	8	8	0	0	83	8	12
2020	EC-04	55	18	0	18	9	0	73	27	11
2020	EC-05	69	8	15	8	0	0	77	8	13
2020	EC-06	71	6	0	18	0	6	81	19	17
2020	EC-07	58	33	8	0	0	0	92	0	12

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	45	35	20	44	56	71
2020	EC-02	75	17	8	18	82	12
2020	EC-04	27	64	9	70	30	11
2020	EC-05	38	23	38	38	63	13
2020	EC-06	53	35	12	40	60	17
2020	EC-07	33	58	8	64	36	12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EC	47	53	32

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	19	26	6	23	19	0	6	48	45	31

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	22	9	13	19	38	0	0	31	56	32

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EC	39	15	15	11	14	1	3	57	26	71
2020	EC-02	33	25	8	25	8	0	0	58	33	12
2020	EC-04	27	18	18	0	18	9	9	56	22	11
2020	EC-05	46	15	15	23	0	0	0	62	23	13
2020	EC-06	41	12	18	6	18	0	6	56	25	17
2020	EC-07	50	0	25	8	17	0	0	50	25	12
2019	EC	29	22	17	14	17	0	0	52	31	58
2019	EC-05	60	10	10	0	20	0	0	70	20	10
2019	EC-07	29	21	21	14	14	0	0	50	29	14
2018	EC	38	13	23	10	15	0	0	51	26	39
2018	EC-03	40	20	0	20	20	0	0	60	40	10

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EC

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57m. Please indicate the nature of the harassment you experienced. Other

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.