2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	40	4	7	2	87	9	2439
2020	CS-01	55	35	4	5	1	90	6	151
2020	CS-02	45	41	5	7	2	86	9	793
2020	CS-03	45	41	4	7	2	86	9	919
2020	CS-04	51	38	3	7	2	89	9	453
2020	CS-05	53	35	4	7	1	88	8	103

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	19	4	2	1	1	1	92	3	2432
2020	CS-01	75	18	3	2	1	1	0	94	3	150
2020	CS-02	71	19	4	2	2	0	1	92	4	795
2020	CS-03	71	20	5	2	1	1	1	92	3	915
2020	CS-04	73	18	4	2	1	2	0	92	4	450
2020	CS-05	68	22	8	1	1	1	0	90	2	102
2017	CS	53	27	10	4	3	1	2	83	7	2126
2017	CS-01	51	25	10	6	4	1	2	79	10	160
2017	CS-02	50	28	11	5	3	1	2	81	8	767
2017	CS-03	54	27	9	3	3	2	2	85	6	800
2017	CS-04	56	28	7	4	3	1	1	85	7	328
2017	CS-05	60	23	12	5	0	0	0	82	5	57
2014	CS	53	26	9	6	3	1	2	81	9	2704
2014	CS-01	48	27	11	7	4	0	2	77	11	226
2014	CS-02	55	24	9	6	3	1	2	81	10	1064
2014	CS-03	52	27	9	6	2	1	2	82	9	923
2014	CS-04	55	23	11	5	3	1	2	81	8	390
2014	CS-05	64	30	3	0	4	0	0	94	4	80

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	33	9	7	2	1	81	10	2434
2020	CS-01	58	21	11	7	4	0	79	11	152
2020	CS-02	46	33	9	9	3	1	80	12	793
2020	CS-03	47	35	8	7	2	1	82	9	914
2020	CS-04	49	33	9	6	2	1	82	9	452
2020	CS-05	38	36	18	5	1	2	75	6	103
2019	CS	44	33	9	8	5	0	77	13	2326
2019	CS-01	48	32	8	10	2	1	80	12	189
2019	CS-02	40	35	8	10	6	1	75	16	727
2019	CS-03	44	33	10	7	6	0	78	13	847
2019	CS-04	49	30	10	6	4	0	80	10	421
2019	CS-05	52	26	8	7	7	0	78	14	87
2017	CS	37	38	9	9	6	0	75	16	2129
2017	CS-01	35	36	14	11	3	1	72	14	160
2017	CS-02	35	36	10	11	7	0	72	19	767
2017	CS-03	36	41	9	8	5	0	77	14	803
2017	CS-04	41	36	7	8	8	0	77	16	328
2017	CS-05	51	32	9	5	4	0	82	9	57
2014	CS	38	37	9	10	6	0	75	16	2704
2014	CS-01	33	37	11	13	6	0	69	19	226
2014	CS-02	37	37	10	9	6	0	75	15	1064
2014	CS-03	38	38	8	10	6	0	76	16	923
2014	CS-04	39	34	10	11	6	0	73	17	390
2014	CS-05	58	19	8	11	5	0	76	16	80

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	36	15	9	3	0	0	73	12	2435
2020	CS-01	38	39	15	7	1	0	0	77	8	152
2020	CS-02	38	35	15	8	3	0	1	73	11	793
2020	CS-03	35	36	14	10	4	0	0	72	14	916
2020	CS-04	38	35	16	9	2	0	0	73	10	451
2020	CS-05	47	33	11	7	2	0	1	80	9	103
2019	CS	27	36	17	13	6	0	0	63	19	2317
2019	CS-01	28	32	18	12	9	0	1	61	21	188
2019	CS-02	26	34	18	15	6	1	0	61	22	724
2019	CS-03	25	38	17	14	6	0	0	63	20	845
2019	CS-04	30	37	18	8	6	0	1	68	14	418
2019	CS-05	38	38	14	8	1	1	0	77	9	87
2018	CS	18	37	18	16	10	1	1	55	27	1733
2018	CS-01	20	40	13	17	8	1	1	62	25	119
2018	CS-02	17	34	18	16	13	1	1	52	29	553
2018	CS-03	18	37	17	16	10	0	1	56	27	665
2018	CS-04	18	39	18	16	8	0	2	58	24	290
2018	CS-05	29	41	16	13	2	0	0	70	14	63
2017	CS	16	32	18	16	16	0	0	49	33	2129
2017	CS-01	18	29	18	16	18	0	1	48	34	160
2017	CS-02	13	29	18	19	20	0	1	42	39	769
2017	CS-03	15	34	19	16	15	0	0	50	31	802
2017	CS-04	23	35	17	13	11	0	1	59	24	327
2017	CS-05	40	33	12	11	4	0	0	74	14	57
2014	CS	9	24	16	24	26	0	0	33	50	2704
2014	CS-01	11	24	18	21	24	1	0	36	46	226
2014	CS-02	8	24	16	23	29	0	0	32	52	1064
2014	CS-03	8	24	16	25	27	0	0	32	52	923
2014	CS-04	10	24	17	25	23	0	1	34	48	390
2014	CS-05	19	26	16	28	9	0	3	46	37	80

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	35	10	5	2	0	1	84	6	2409
2020	CS-01	49	36	9	4	1	0	1	86	5	150
2020	CS-02	46	35	11	5	2	0	1	82	7	787
2020	CS-03	48	34	10	5	2	0	1	83	7	906
2020	CS-04	52	36	7	3	1	0	0	88	4	448
2020	CS-05	54	30	11	3	1	0	1	85	4	98
2019	CS	43	36	11	6	2	0	0	80	9	2314
2019	CS-01	47	34	10	6	3	1	0	81	9	188
2019	CS-02	39	38	12	7	3	0	0	78	10	726
2019	CS-03	41	38	11	7	2	0	0	79	9	842
2019	CS-04	50	34	12	3	1	0	0	85	4	416
2019	CS-05	61	26	6	6	1	0	0	87	7	87
2017	CS	37	42	12	6	2	0	0	80	9	2125
2017	CS-01	38	34	18	8	2	0	0	72	10	160
2017	CS-02	32	44	12	8	3	0	1	77	11	768
2017	CS-03	38	42	11	7	2	0	0	81	9	801
2017	CS-04	44	42	10	2	2	0	1	86	3	325
2017	CS-05	60	28	9	0	4	0	0	88	4	57
2014	CS	34	40	14	8	4	1	0	74	12	2702
2014	CS-01	31	38	15	8	7	1	0	70	14	226
2014	CS-02	30	40	16	9	4	1	0	71	13	1064
2014	CS-03	34	40	14	7	4	1	0	75	11	922
2014	CS-04	41	40	12	5	2	0	0	81	7	389
2014	CS-05	51	33	13	3	1	0	0	84	4	80

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	30	9	6	3	0	1	82	9	2437
2020	CS-01	57	22	13	5	1	0	2	80	6	151
2020	CS-02	53	31	9	4	2	0	1	85	6	793
2020	CS-03	52	30	9	5	3	0	0	83	9	916
2020	CS-04	48	29	11	8	4	0	0	77	12	454
2020	CS-05	48	29	6	10	8	0	0	77	17	103
2019	CS	50	31	8	6	4	0	0	82	10	2324
2019	CS-01	56	27	9	5	3	1	0	83	8	189
2019	CS-02	49	33	9	6	3	0	0	82	9	726
2019	CS-03	51	31	8	5	3	0	0	83	9	846
2019	CS-04	50	33	8	5	4	0	0	82	10	421
2019	CS-05	44	31	8	9	8	0	0	75	17	87
2018	CS	46	33	11	6	4	0	0	79	10	1722
2018	CS-01	42	29	18	6	4	0	0	72	10	116
2018	CS-02	47	31	12	6	4	0	1	78	10	548
2018	CS-03	48	34	10	6	3	0	0	81	9	664
2018	CS-04	44	37	10	4	5	0	0	81	9	289
2018	CS-05	34	37	13	6	10	0	0	71	16	62
2017	CS	43	32	11	8	4	0	0	76	13	2125
2017	CS-01	39	33	15	9	4	0	1	72	12	160
2017	CS-02	41	33	12	8	5	1	0	75	13	767
2017	CS-03	45	33	10	7	5	0	1	78	12	800
2017	CS-04	47	31	9	10	2	0	0	79	12	327
2017	CS-05	35	30	14	14	7	0	0	65	21	57
2014	CS	33	36	15	9	6	0	1	70	15	2702
2014	CS-01	30	39	12	6	8	1	3	73	14	226
2014	CS-02	33	35	17	8	5	1	1	70	13	1062
2014	CS-03	35	36	14	9	5	0	0	72	15	923
2014	CS-04	33	35	15	11	6	0	0	68	17	390
2014	CS-05	26	36	8	15	15	0	0	63	30	80

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	37	13	8	5	0	0	75	12	2440
2020	CS-01	39	36	13	9	3	0	0	75	12	152
2020	CS-02	40	37	13	6	5	0	0	76	11	794
2020	CS-03	36	38	13	8	5	0	0	74	13	919
2020	CS-04	37	35	14	9	5	0	0	72	14	452
2020	CS-05	41	41	7	6	5	1	0	82	11	103
2019	CS	32	37	14	9	6	0	0	70	16	2325
2019	CS-01	40	34	14	5	6	1	0	75	11	189
2019	CS-02	31	36	17	9	7	0	0	67	16	728
2019	CS-03	30	40	13	10	6	0	0	71	17	846
2019	CS-04	32	38	14	11	6	0	0	69	16	421
2019	CS-05	38	41	8	7	6	0	0	79	13	87
2018	CS	26	42	14	11	7	0	0	68	18	1724
2018	CS-01	29	48	9	8	5	0	1	77	13	120
2018	CS-02	27	41	15	9	8	0	0	68	17	549
2018	CS-03	25	43	13	11	7	0	0	68	18	661
2018	CS-04	25	42	13	14	6	0	0	67	20	288
2018	CS-05	35	40	11	10	5	0	0	75	14	63
2017	CS	25	41	14	11	9	0	0	66	20	2128
2017	CS-01	26	51	8	9	7	0	0	77	16	159
2017	CS-02	22	41	15	10	12	0	0	63	22	767
2017	CS-03	25	41	13	12	8	0	0	67	20	803
2017	CS-04	28	38	15	9	9	0	0	66	18	328
2017	CS-05	40	40	9	5	5	0	0	81	11	57
2014	CS	18	43	16	12	11	0	0	61	23	2703
2014	CS-01	22	39	18	12	10	0	0	61	22	226
2014	CS-02	17	42	18	11	12	0	0	59	23	1064
2014	CS-03	18	44	15	13	10	0	0	62	23	922
2014	CS-04	19	43	11	15	12	0	0	62	27	390
2014	CS-05	26	48	11	9	6	0	0	74	15	80

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	36	16	9	5	0	0	70	15	2441
2020	CS-01	34	35	16	11	4	0	0	70	15	151
2020	CS-02	32	37	16	8	6	0	0	69	14	795
2020	CS-03	34	35	15	10	6	0	0	69	16	920
2020	CS-04	35	35	17	10	3	0	0	70	13	452
2020	CS-05	38	36	8	12	6	1	0	75	18	103
2019	CS	29	38	17	10	6	0	0	67	16	2326
2019	CS-01	37	36	9	8	8	1	1	75	16	188
2019	CS-02	27	38	19	11	6	0	0	65	17	727
2019	CS-03	27	39	17	10	6	0	0	67	16	849
2019	CS-04	32	38	17	8	5	0	1	70	13	421
2019	CS-05	28	38	20	10	3	0	1	66	14	87
2018	CS	24	34	20	13	8	0	0	59	21	1735
2018	CS-01	33	35	15	9	7	0	2	69	16	120
2018	CS-02	24	34	20	12	10	1	0	58	22	552
2018	CS-03	24	34	21	13	7	0	0	58	21	667
2018	CS-04	25	34	20	13	7	0	0	60	20	290
2018	CS-05	27	35	14	16	6	0	2	63	23	63
2017	CS	21	34	20	13	11	0	0	56	24	2129
2017	CS-01	30	29	16	13	10	1	1	60	24	159
2017	CS-02	19	34	21	14	12	1	0	53	26	769
2017	CS-03	21	34	21	12	10	0	0	56	23	803
2017	CS-04	23	39	20	9	9	0	1	62	18	327
2017	CS-05	24	39	11	18	9	0	0	63	26	57
2014	CS	15	35	21	15	13	0	0	50	28	2703
2014	CS-01	14	35	19	15	17	0	0	49	32	226
2014	CS-02	13	34	21	17	14	0	0	48	31	1064
2014	CS-03	16	39	20	14	11	0	0	55	25	922
2014	CS-04	18	30	26	15	10	1	0	48	26	390
2014	CS-05	28	34	16	13	10	0	0	61	23	80

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	43	13	10	5	0	0	72	15	2425
2020	CS-01	32	43	12	11	1	0	0	75	13	149
2020	CS-02	32	44	12	8	4	0	0	76	12	793
2020	CS-03	27	44	12	10	6	0	0	71	17	910
2020	CS-04	27	40	15	12	5	0	0	67	17	451
2020	CS-05	35	45	12	5	4	0	0	80	9	103
2019	CS	25	39	18	13	6	0	0	63	19	2317
2019	CS-01	34	35	14	10	7	1	0	69	17	188
2019	CS-02	25	39	20	11	5	0	0	64	16	725
2019	CS-03	24	38	17	14	7	0	0	62	20	845
2019	CS-04	22	39	18	14	6	0	0	61	20	418
2019	CS-05	26	44	13	13	5	0	0	70	17	87
2018	CS	20	37	18	14	9	0	0	58	24	1734
2018	CS-01	28	35	17	12	8	0	1	64	19	120
2018	CS-02	21	39	19	12	9	0	0	60	21	553
2018	CS-03	19	36	19	16	10	0	0	55	26	667
2018	CS-04	16	40	18	16	10	0	0	56	26	289
2018	CS-05	29	48	10	6	8	0	0	76	14	63
2017	CS	18	36	19	16	12	0	0	54	27	2129
2017	CS-01	27	38	15	13	6	1	0	65	20	160
2017	CS-02	18	35	20	14	12	0	0	53	27	768
2017	CS-03	17	36	18	18	11	0	0	53	29	803
2017	CS-04	15	38	19	15	13	0	0	53	28	327
2017	CS-05	21	44	14	12	9	0	0	65	21	57

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	38	10	5	3	0	82	8	2426
2020	CS-01	43	39	9	7	2	0	82	9	148
2020	CS-02	44	37	11	4	3	0	81	8	791
2020	CS-03	41	40	10	5	3	0	82	8	911
2020	CS-04	43	38	10	6	2	0	81	8	453
2020	CS-05	61	31	2	3	3	0	92	6	103
2019	CS	37	39	13	7	4	0	76	11	2321
2019	CS-01	45	31	12	6	6	1	76	12	188
2019	CS-02	34	41	15	6	4	0	75	10	724
2019	CS-03	34	40	13	8	4	0	75	12	846
2019	CS-04	41	36	13	8	3	0	77	10	421
2019	CS-05	55	37	3	2	2	0	92	5	87
2018	CS	35	41	13	6	4	1	77	10	1733
2018	CS-01	39	40	9	2	7	2	81	10	121
2018	CS-02	34	41	15	6	3	1	75	10	554
2018	CS-03	31	43	15	7	4	0	74	11	662
2018	CS-04	40	40	11	7	2	0	80	9	291
2018	CS-05	59	35	2	2	3	0	94	5	63
2017	CS	29	38	14	10	8	1	68	18	2129
2017	CS-01	37	35	12	11	5	1	72	16	160
2017	CS-02	28	37	15	9	9	1	66	19	767
2017	CS-03	25	40	16	12	7	1	65	18	803
2017	CS-04	35	38	10	9	7	0	73	17	328
2017	CS-05	53	35	7	2	4	0	88	5	57
2014	CS	25	40	14	11	8	1	66	19	2700
2014	CS-01	29	37	16	6	9	2	67	16	225
2014	CS-02	23	40	15	11	9	2	64	20	1062
2014	CS-03	24	40	14	12	7	1	65	20	922
2014	CS-04	28	40	13	10	8	1	68	19	390
2014	CS-05	50	36	6	5	3	0	86	8	80

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	37	14	9	5	0	0	72	14	2436
2020	CS-01	36	32	16	13	3	0	0	68	16	151
2020	CS-02	35	38	13	8	5	0	0	73	14	793
2020	CS-03	35	36	15	8	6	0	0	71	14	918
2020	CS-04	36	38	12	11	4	0	0	74	15	451
2020	CS-05	46	33	9	7	6	0	0	79	13	103
2019	CS	31	37	16	8	7	0	0	69	15	2324
2019	CS-01	38	31	15	5	8	2	1	71	14	188
2019	CS-02	29	35	19	9	8	0	0	64	16	727
2019	CS-03	30	42	13	8	7	0	0	72	15	847
2019	CS-04	34	35	16	8	6	0	0	69	14	420
2019	CS-05	33	40	16	7	3	0	0	74	10	87
2018	CS	27	38	17	10	8	0	0	65	18	1730
2018	CS-01	32	40	12	8	7	1	0	73	16	121
2018	CS-02	24	38	19	10	9	0	0	62	19	554
2018	CS-03	27	39	17	10	6	0	0	66	17	660
2018	CS-04	28	38	14	11	8	0	0	66	19	290
2018	CS-05	38	35	13	11	3	0	0	73	14	63
2017	CS	22	36	18	12	11	1	0	58	24	2131
2017	CS-01	28	35	15	12	9	0	0	63	22	160
2017	CS-02	19	34	19	14	13	1	0	54	27	769
2017	CS-03	21	36	20	13	10	1	0	58	23	803
2017	CS-04	25	39	16	10	9	0	0	65	20	328
2017	CS-05	35	37	12	5	11	0	0	72	16	57

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	32	11	4	2	0	0	83	6	2418
2020	CS-01	48	32	13	5	2	0	0	80	7	148
2020	CS-02	53	31	11	2	3	0	0	84	5	790
2020	CS-03	49	33	12	4	2	0	0	83	6	909
2020	CS-04	51	30	11	5	2	0	0	82	7	450
2020	CS-05	62	30	3	3	2	0	0	92	5	101
2019	CS	46	34	13	4	3	0	0	80	7	2306
2019	CS-01	52	28	13	3	3	1	1	81	6	188
2019	CS-02	43	35	12	5	5	0	0	78	9	721
2019	CS-03	45	35	13	3	3	0	0	81	6	841
2019	CS-04	47	33	14	5	1	0	0	80	6	419
2019	CS-05	65	26	5	4	0	0	0	92	4	84
2018	CS	43	36	13	5	3	0	0	79	8	1718
2018	CS-01	40	36	12	7	2	1	0	78	10	121
2018	CS-02	43	36	13	5	4	0	0	79	8	551
2018	CS-03	43	36	14	4	2	0	0	79	6	654
2018	CS-04	43	38	10	5	4	0	0	80	9	287
2018	CS-05	56	37	6	2	0	0	0	92	2	63
2017	CS	41	36	12	5	4	0	0	78	10	2121
2017	CS-01	47	36	11	3	3	0	0	83	6	159
2017	CS-02	38	36	15	6	5	0	0	74	11	768
2017	CS-03	41	38	12	5	4	0	0	79	9	799
2017	CS-04	46	34	10	5	5	0	0	80	9	326
2017	CS-05	58	33	4	5	0	0	0	91	5	55
2014	CS	49	32	11	5	3	0	0	81	8	2702
2014	CS-01	48	31	12	3	5	0	0	80	8	226
2014	CS-02	47	32	12	5	4	0	0	80	8	1064
2014	CS-03	51	33	10	4	3	0	0	84	7	922
2014	CS-04	48	31	10	7	4	0	0	79	11	389
2014	CS-05	59	31	5	4	1	0	0	90	5	80

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	37	14	8	5	0	0	73	13	2428
2020	CS-01	32	38	20	9	2	0	0	69	11	149
2020	CS-02	36	34	16	9	5	0	0	70	14	791
2020	CS-03	36	38	13	8	5	0	0	74	14	917
2020	CS-04	39	39	12	7	4	0	0	78	11	451
2020	CS-05	48	39	5	6	3	0	0	86	9	101
2019	CS	32	39	14	10	6	0	0	71	16	2318
2019	CS-01	34	36	14	8	8	0	0	70	16	188
2019	CS-02	29	36	18	10	6	0	0	65	16	726
2019	CS-03	31	42	12	10	6	0	0	72	16	843
2019	CS-04	38	40	9	8	4	0	0	79	12	420
2019	CS-05	39	37	11	8	5	0	0	76	13	87
2018	CS	27	39	16	11	6	0	0	66	17	1723
2018	CS-01	31	35	15	13	5	1	1	66	18	118
2018	CS-02	21	41	19	11	9	0	0	62	19	550
2018	CS-03	27	40	16	12	5	0	0	67	17	661
2018	CS-04	31	42	15	7	6	0	0	73	13	289
2018	CS-05	48	35	8	10	0	0	0	83	10	63
2017	CS	26	40	14	12	8	0	0	66	20	2122
2017	CS-01	32	33	17	9	8	1	0	66	17	158
2017	CS-02	20	39	17	14	9	0	0	60	23	765
2017	CS-03	25	42	14	13	6	0	0	67	19	802
2017	CS-04	35	42	8	9	7	0	0	76	16	327
2017	CS-05	47	41	9	0	4	0	0	88	4	56
2014	CS	17	39	16	15	12	0	0	57	28	2703
2014	CS-01	15	36	16	15	18	0	1	51	33	225
2014	CS-02	15	33	19	17	15	0	0	48	33	1064
2014	CS-03	17	45	15	13	10	0	0	63	23	923
2014	CS-04	21	43	11	16	9	1	0	64	25	390
2014	CS-05	35	44	3	11	8	0	0	79	19	80

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	34	15	7	5	0	0	74	12	2438
2020	CS-01	40	29	20	7	4	0	0	69	11	151
2020	CS-02	37	34	17	7	4	0	0	71	12	795
2020	CS-03	40	34	12	7	5	0	0	75	13	919
2020	CS-04	41	35	14	7	3	0	0	76	10	450
2020	CS-05	45	33	11	5	7	0	0	78	12	103
2019	CS	35	35	15	9	6	0	0	70	15	2325
2019	CS-01	40	32	14	4	9	1	1	72	14	187
2019	CS-02	31	34	18	11	6	0	0	65	17	727
2019	CS-03	35	38	14	8	6	0	0	72	14	849
2019	CS-04	38	37	13	8	5	0	0	75	12	422
2019	CS-05	41	33	9	12	6	0	0	73	17	86
2018	CS	29	37	18	8	8	0	0	66	16	1710
2018	CS-01	34	31	18	10	6	1	1	66	16	121
2018	CS-02	26	36	19	8	10	0	0	63	19	547
2018	CS-03	29	39	18	8	6	0	0	68	14	651
2018	CS-04	31	38	16	8	6	0	0	70	14	287
2018	CS-05	39	35	11	8	5	0	2	75	13	62
2017	CS	29	36	18	10	7	0	0	65	17	2121
2017	CS-01	34	38	12	11	4	1	0	73	15	159
2017	CS-02	25	34	20	10	9	0	0	60	20	766
2017	CS-03	28	37	19	10	6	0	0	65	16	800
2017	CS-04	34	37	12	9	8	0	0	71	17	326
2017	CS-05	46	34	9	7	4	0	0	80	11	56
2014	CS	23	36	18	12	11	0	0	59	23	2702
2014	CS-01	24	36	16	9	14	0	1	61	23	225
2014	CS-02	19	35	19	13	13	0	0	55	27	1064
2014	CS-03	24	38	18	11	8	0	0	63	19	922
2014	CS-04	25	35	19	11	11	0	0	59	22	390
2014	CS-05	41	29	9	15	6	0	0	70	21	80

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	39	13	8	3	0	0	76	11	2412
2020	CS-01	40	36	13	9	2	0	1	77	11	150
2020	CS-02	39	40	12	5	3	0	0	80	9	785
2020	CS-03	35	39	13	8	4	0	0	74	12	909
2020	CS-04	33	37	16	10	3	0	0	71	13	446
2020	CS-05	38	45	7	5	6	0	0	83	11	103
2019	CS	31	39	15	10	5	0	0	70	15	2295
2019	CS-01	41	31	16	5	5	1	1	73	10	185
2019	CS-02	31	40	15	9	4	0	0	71	14	719
2019	CS-03	28	42	14	10	5	0	0	70	16	837
2019	CS-04	31	38	16	10	6	0	0	68	16	415
2019	CS-05	33	36	15	12	5	0	0	69	16	86
2018	CS	26	36	19	11	8	0	0	62	19	1730
2018	CS-01	33	30	17	16	4	0	0	63	20	121
2018	CS-02	24	37	18	11	9	1	0	62	20	554
2018	CS-03	26	37	19	11	7	0	0	63	18	660
2018	CS-04	26	35	21	9	8	0	0	61	17	291
2018	CS-05	39	35	5	13	8	0	0	74	21	62
2017	CS	25	35	18	13	9	0	0	60	22	2125
2017	CS-01	34	31	16	12	6	1	0	65	18	159
2017	CS-02	22	38	16	12	12	1	0	60	24	767
2017	CS-03	24	37	20	11	8	0	0	61	19	802
2017	CS-04	28	30	14	17	10	0	0	58	27	327
2017	CS-05	30	34	20	11	5	0	0	64	16	56
2014	CS	20	35	20	13	11	0	0	55	25	2700
2014	CS-01	25	35	17	10	13	0	0	60	23	225
2014	CS-02	19	38	20	12	10	0	0	57	22	1062
2014	CS-03	21	35	20	13	10	0	0	56	24	922
2014	CS-04	19	28	21	16	15	0	0	48	31	390
2014	CS-05	30	18	25	19	9	0	0	48	28	80

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	11	7	3	0	78	10	2440
2020	CS-01	47	38	8	4	3	0	85	7	151
2020	CS-02	46	36	9	6	4	0	82	9	795
2020	CS-03	41	35	13	7	3	0	76	10	919
2020	CS-04	36	39	13	9	4	0	75	12	454
2020	CS-05	46	37	8	4	5	0	83	9	102
2019	CS	36	38	13	8	5	0	75	12	2328
2019	CS-01	49	29	13	4	4	1	79	9	188
2019	CS-02	36	38	13	8	5	0	74	13	728
2019	CS-03	34	41	13	7	5	0	75	12	847
2019	CS-04	33	39	14	11	4	0	72	14	423
2019	CS-05	40	41	9	8	1	0	82	9	87
2018	CS	33	41	13	9	4	0	73	13	1734
2018	CS-01	37	43	10	6	4	0	80	10	122
2018	CS-02	32	38	15	10	5	0	71	14	554
2018	CS-03	31	44	13	8	4	0	76	11	662
2018	CS-04	32	40	13	9	6	0	72	14	291
2018	CS-05	44	32	16	6	2	0	76	8	63
2017	CS	30	39	15	10	7	0	68	17	2124
2017	CS-01	37	42	13	4	5	0	79	9	159
2017	CS-02	28	39	15	10	8	0	67	19	768
2017	CS-03	29	39	16	10	6	0	69	16	800
2017	CS-04	31	35	16	11	7	0	66	18	327
2017	CS-05	39	39	13	4	5	0	79	9	56
2014	CS	26	42	15	10	6	0	68	16	2702
2014	CS-01	33	34	16	10	7	0	67	17	225
2014	CS-02	25	43	16	10	6	0	68	16	1064
2014	CS-03	26	44	13	10	6	0	71	16	922
2014	CS-04	25	38	18	13	5	0	64	18	390
2014	CS-05	29	45	15	6	5	0	74	11	80

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	16	9	5	0	1	70	13	2434
2020	CS-01	57	27	8	3	3	1	1	86	5	150
2020	CS-02	47	36	10	4	2	0	1	84	6	792
2020	CS-03	32	34	20	9	4	0	1	67	13	916
2020	CS-04	22	33	21	15	9	0	0	55	24	454
2020	CS-05	12	25	25	19	18	0	0	37	38	103
2019	CS	34	36	16	8	5	0	1	71	13	2317
2019	CS-01	55	31	10	2	1	0	1	87	3	188
2019	CS-02	43	35	14	4	2	1	1	79	7	724
2019	CS-03	30	39	17	8	5	0	0	69	14	843
2019	CS-04	22	35	22	12	9	0	0	58	21	421
2019	CS-05	13	32	18	24	13	0	0	45	37	87
2018	CS	32	36	18	9	5	0	0	68	14	1736
2018	CS-01	43	37	12	2	4	2	0	82	6	122
2018	CS-02	42	37	13	5	3	0	1	80	8	550
2018	CS-03	29	37	19	10	4	0	0	66	14	667
2018	CS-04	21	33	23	13	10	0	0	54	23	291
2018	CS-05	8	28	27	20	17	0	0	36	38	64
2017	CS	34	38	15	7	5	0	1	73	12	2127
2017	CS-01	45	41	9	3	1	0	1	87	4	160
2017	CS-02	40	38	13	4	2	1	1	80	7	768
2017	CS-03	32	40	15	8	4	0	1	72	12	802
2017	CS-04	21	34	20	13	11	0	1	56	24	328
2017	CS-05	9	32	29	9	21	0	0	41	30	56
2014	CS	30	38	19	7	5	0	1	69	13	2702
2014	CS-01	45	31	16	3	4	1	1	77	7	226
2014	CS-02	38	40	15	4	2	0	0	79	6	1062
2014	CS-03	27	39	20	7	5	0	1	67	13	923
2014	CS-04	15	35	24	16	9	0	1	51	25	390
2014	CS-05	6	16	24	20	34	0	0	23	54	80

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	26	36	17	7	1	1	24	39	2445
2020	CS-01	9	13	31	26	18	2	1	46	22	152
2020	CS-02	8	22	35	22	10	1	2	33	31	796
2020	CS-03	13	28	39	15	4	0	0	20	41	921
2020	CS-04	17	32	34	11	5	0	0	17	49	453
2020	CS-05	17	42	35	5	1	0	0	6	59	103
2019	CS	15	28	36	15	5	1	1	20	44	2327
2019	CS-01	11	16	34	22	12	3	2	36	29	188
2019	CS-02	9	24	40	18	7	0	2	25	34	728
2019	CS-03	16	30	36	14	4	0	0	18	46	849
2019	CS-04	20	36	32	10	2	0	0	11	57	421
2019	CS-05	25	37	29	8	1	0	0	9	62	87
2018	CS	15	30	36	13	4	1	1	17	46	1734
2018	CS-01	12	21	35	20	9	2	0	30	35	121
2018	CS-02	10	24	41	15	6	1	2	21	36	551
2018	CS-03	14	34	36	12	2	1	1	14	49	666
2018	CS-04	25	34	32	8	1	0	0	9	59	289
2018	CS-05	28	33	28	6	3	0	2	10	62	64
2017	CS	17	30	34	13	4	1	2	18	48	2121
2017	CS-01	6	27	39	17	6	1	4	24	34	160
2017	CS-02	12	28	35	16	5	1	2	22	42	764
2017	CS-03	17	30	34	12	4	1	1	16	49	799
2017	CS-04	28	35	26	8	3	0	0	11	63	327
2017	CS-05	25	30	33	9	0	0	4	9	56	57
2014	CS	20	35	30	9	3	1	2	13	56	2699
2014	CS-01	9	31	32	16	5	2	4	23	43	226
2014	CS-02	13	33	35	13	4	1	2	17	47	1062
2014	CS-03	26	34	29	7	2	1	1	9	61	920
2014	CS-04	32	41	22	3	1	1	1	4	74	390
2014	CS-05	31	41	24	4	0	0	0	4	73	80

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	19	30	26	13	2	1	39	30	2432
2020	CS-01	4	12	19	35	25	3	1	63	17	151
2020	CS-02	7	16	27	28	18	2	2	48	23	793
2020	CS-03	11	20	32	25	10	1	1	36	32	918
2020	CS-04	16	22	33	21	8	0	0	28	39	448
2020	CS-05	13	26	35	19	6	1	0	25	40	102
2019	CS	15	26	31	18	8	1	1	27	41	2315
2019	CS-01	9	13	24	24	23	4	4	50	24	187
2019	CS-02	9	22	33	23	10	1	2	34	32	722
2019	CS-03	17	28	31	17	6	1	1	23	46	842
2019	CS-04	22	31	32	11	4	0	0	15	53	422
2019	CS-05	20	33	25	16	3	1	1	20	54	87
2018	CS	19	27	29	15	6	2	1	22	48	1730
2018	CS-01	15	20	24	20	14	6	0	37	38	119
2018	CS-02	14	25	29	19	9	3	2	29	40	548
2018	CS-03	19	29	30	16	4	1	0	20	49	666
2018	CS-04	28	30	31	9	3	0	0	12	57	290
2018	CS-05	19	34	31	9	5	0	2	14	54	64
2017	CS	26	28	27	9	6	2	1	16	56	2121
2017	CS-01	15	24	27	12	11	6	5	26	44	160
2017	CS-02	21	28	30	10	8	2	2	18	51	766
2017	CS-03	28	29	26	10	4	2	1	14	59	797
2017	CS-04	36	28	26	7	2	1	1	9	65	327
2017	CS-05	35	33	21	5	4	0	2	9	70	57
2014	CS	33	31	23	7	3	1	1	11	66	2699
2014	CS-01	23	25	27	13	7	3	3	21	51	226
2014	CS-02	26	31	26	10	4	2	1	14	59	1062
2014	CS-03	37	32	21	5	3	1	1	8	70	920
2014	CS-04	44	35	16	4	1	1	0	5	79	390
2014	CS-05	39	35	25	0	1	0	0	1	74	80

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	28	30	12	6	1	1	18	52	2439
2020	CS-01	11	17	31	18	18	3	2	38	29	150
2020	CS-02	17	24	32	15	9	2	2	24	43	794
2020	CS-03	25	29	30	10	4	1	1	14	55	922
2020	CS-04	30	32	25	10	3	0	0	13	62	450
2020	CS-05	32	36	26	3	2	1	0	5	69	103
2019	CS	29	31	24	9	4	1	1	14	61	2324
2019	CS-01	15	22	25	15	14	3	4	32	41	188
2019	CS-02	22	31	27	11	5	2	2	17	55	725
2019	CS-03	31	32	24	9	2	1	0	12	64	848
2019	CS-04	38	34	21	5	1	0	1	6	73	422
2019	CS-05	42	31	20	5	1	1	0	6	74	86
2018	CS	33	31	22	9	3	2	1	12	65	1726
2018	CS-01	22	31	22	14	7	3	2	22	55	120
2018	CS-02	25	29	25	11	5	2	2	17	57	550
2018	CS-03	36	32	21	7	2	1	1	9	70	664
2018	CS-04	42	29	22	6	1	0	0	7	71	287
2018	CS-05	36	38	19	6	0	0	2	6	75	64
2017	CS	34	30	22	8	3	2	2	11	66	2124
2017	CS-01	21	23	28	15	3	6	4	21	48	160
2017	CS-02	29	28	25	10	4	1	3	15	60	767
2017	CS-03	37	32	20	6	2	2	1	9	70	800
2017	CS-04	41	33	20	4	2	0	0	6	74	326
2017	CS-05	52	30	12	4	0	0	2	4	84	57
2014	CS	37	29	21	7	2	1	2	9	68	2694
2014	CS-01	29	27	24	5	5	4	7	11	62	226
2014	CS-02	32	28	25	9	3	2	2	12	63	1059
2014	CS-03	39	31	20	6	2	1	1	8	71	919
2014	CS-04	47	30	16	5	1	1	0	6	78	389
2014	CS-05	43	38	16	4	0	0	0	4	80	80

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	17	34	25	12	1	1	37	28	2431
2020	CS-01	3	7	21	31	35	1	2	68	10	151
2020	CS-02	5	11	29	33	18	2	2	54	17	793
2020	CS-03	11	18	39	24	7	1	1	31	29	914
2020	CS-04	17	26	39	15	4	0	0	18	43	450
2020	CS-05	32	31	26	7	2	2	0	9	64	103
2019	CS	13	20	32	24	9	1	1	34	33	2319
2019	CS-01	6	10	21	32	23	3	4	60	17	186
2019	CS-02	6	13	33	32	13	2	2	47	19	725
2019	CS-03	14	21	34	25	5	0	1	30	36	845
2019	CS-04	19	33	35	10	4	0	0	14	51	421
2019	CS-05	32	33	26	6	1	1	0	7	66	87
2018	CS	13	21	34	23	7	1	1	30	35	1726
2018	CS-01	2	16	28	36	12	4	1	51	19	121
2018	CS-02	7	16	33	29	11	2	2	41	24	547
2018	CS-03	11	22	38	23	4	1	1	28	34	664
2018	CS-04	27	25	36	11	2	0	0	13	52	289
2018	CS-05	37	41	14	3	3	0	2	6	79	63
2017	CS	16	21	33	20	7	1	2	28	38	2114
2017	CS-01	6	16	28	26	16	3	6	46	23	159
2017	CS-02	10	16	34	25	9	2	3	37	27	761
2017	CS-03	15	24	35	20	4	1	1	25	39	797
2017	CS-04	33	26	32	8	1	0	0	9	59	326
2017	CS-05	44	25	21	11	0	0	0	11	69	57
2014	CS	18	20	33	20	7	1	2	27	39	2688
2014	CS-01	8	15	32	21	15	2	7	40	24	226
2014	CS-02	10	14	35	29	9	1	2	39	24	1057
2014	CS-03	20	22	34	17	5	1	2	22	43	916
2014	CS-04	36	29	27	6	2	0	0	8	65	388
2014	CS-05	46	35	15	4	0	0	0	4	81	80

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	21	28	21	11	1	2	33	38	2437
2020	CS-01	9	5	20	34	26	3	4	64	15	151
2020	CS-02	9	16	27	28	16	1	2	46	26	794
2020	CS-03	18	24	31	18	7	1	1	25	43	919
2020	CS-04	22	27	29	14	6	1	1	20	50	451
2020	CS-05	31	29	26	8	5	1	0	13	61	103
2019	CS	19	25	30	16	8	1	2	25	45	2326
2019	CS-01	13	12	25	26	17	2	5	46	27	188
2019	CS-02	13	19	32	23	11	1	2	35	33	726
2019	CS-03	20	28	29	14	6	1	1	21	50	848
2019	CS-04	25	32	31	7	4	0	2	11	58	422
2019	CS-05	37	26	29	7	1	0	0	8	63	87
2018	CS	21	26	30	15	5	2	1	21	49	1734
2018	CS-01	9	22	26	27	12	2	1	41	32	122
2018	CS-02	18	23	28	20	7	2	3	28	43	552
2018	CS-03	21	29	30	14	3	2	2	17	51	666
2018	CS-04	30	25	33	8	2	1	0	11	56	288
2018	CS-05	41	29	24	3	3	0	0	6	70	63
2017	CS	23	29	28	11	5	2	2	17	54	2116
2017	CS-01	15	22	29	17	9	3	5	28	40	160
2017	CS-02	20	24	31	13	7	2	3	21	46	763
2017	CS-03	24	31	26	11	4	2	2	15	57	796
2017	CS-04	31	35	22	8	2	1	1	10	68	326
2017	CS-05	35	30	30	4	2	0	0	5	65	57
2014	CS	32	29	23	9	3	1	2	13	63	2693
2014	CS-01	26	21	23	14	8	1	7	23	51	226
2014	CS-02	23	27	30	13	4	1	2	17	52	1060
2014	CS-03	37	30	21	8	3	1	2	10	68	917
2014	CS-04	47	30	16	4	1	1	1	6	78	389
2014	CS-05	45	41	10	3	1	0	0	4	86	80

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	14	26	29	18	3	2	49	24	2426
2020	CS-01	7	5	14	31	30	10	3	70	14	152
2020	CS-02	6	10	23	29	24	4	3	58	18	792
2020	CS-03	10	16	27	29	15	2	2	45	27	912
2020	CS-04	10	19	29	29	10	1	1	40	30	448
2020	CS-05	14	16	32	29	7	0	2	37	30	102
2019	CS	12	19	29	23	13	2	2	37	32	2318
2019	CS-01	5	11	15	28	28	6	6	64	19	187
2019	CS-02	8	14	27	26	19	2	4	48	23	726
2019	CS-03	14	20	30	24	10	1	1	35	35	844
2019	CS-04	17	26	36	14	6	0	1	20	44	419
2019	CS-05	15	30	37	15	3	0	0	18	45	87
2018	CS	13	21	28	21	10	3	3	34	36	1726
2018	CS-01	7	20	25	24	15	8	2	43	30	122
2018	CS-02	11	17	26	24	14	4	4	42	30	547
2018	CS-03	13	23	30	21	9	2	3	32	37	661
2018	CS-04	19	27	31	16	5	2	1	21	47	289
2018	CS-05	19	20	31	22	5	0	3	27	40	64
2017	CS	15	22	26	20	10	3	4	33	40	2116
2017	CS-01	9	15	25	21	13	8	10	41	29	158
2017	CS-02	12	17	25	22	15	4	5	41	32	762
2017	CS-03	15	26	27	21	8	2	3	30	43	799
2017	CS-04	23	26	29	17	4	0	2	21	50	326
2017	CS-05	30	28	19	16	4	0	4	20	60	57
2014	CS	16	19	25	22	11	3	4	35	37	2688
2014	CS-01	11	12	23	22	18	6	10	47	26	226
2014	CS-02	10	14	24	28	15	4	5	47	27	1055
2014	CS-03	18	22	25	20	8	2	4	30	43	918
2014	CS-04	26	25	28	14	5	2	2	19	52	388
2014	CS-05	26	31	31	10	1	0	0	11	58	80

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	25	29	13	6	1	1	19	51	2439
2020	CS-01	15	15	23	23	18	5	2	44	32	151
2020	CS-02	15	23	32	17	10	2	2	28	39	794
2020	CS-03	28	27	30	11	3	1	1	15	55	919
2020	CS-04	33	28	27	8	4	1	0	11	62	452
2020	CS-05	45	29	21	4	1	0	0	5	74	103
2019	CS	27	29	27	9	5	1	1	15	58	2324
2019	CS-01	11	20	31	16	16	3	3	35	32	188
2019	CS-02	19	28	30	12	7	2	2	19	50	725
2019	CS-03	31	29	27	9	3	1	0	13	60	847
2019	CS-04	39	33	22	5	1	0	0	6	72	422
2019	CS-05	43	33	20	2	2	0	0	5	76	87
2018	CS	31	29	25	9	3	2	1	13	61	1737
2018	CS-01	17	23	29	17	8	4	2	27	43	122
2018	CS-02	23	28	27	11	6	3	2	18	54	552
2018	CS-03	34	30	24	8	2	2	0	11	65	666
2018	CS-04	40	29	23	7	1	0	0	8	69	290
2018	CS-05	44	31	22	3	0	0	0	3	75	64
2017	CS	31	28	26	8	3	2	1	12	61	2120
2017	CS-01	16	19	32	16	8	6	4	26	39	159
2017	CS-02	26	25	29	11	5	2	2	16	53	764
2017	CS-03	33	30	26	6	2	1	1	9	65	801
2017	CS-04	42	31	19	6	2	0	0	8	73	327
2017	CS-05	47	29	18	2	0	2	2	2	79	55
2014	CS	28	28	28	10	3	2	1	13	58	2700
2014	CS-01	22	21	28	14	6	4	4	21	48	226
2014	CS-02	22	26	32	12	3	3	1	16	51	1063
2014	CS-03	30	31	25	9	3	1	1	12	63	921
2014	CS-04	37	29	24	6	2	1	1	8	68	389
2014	CS-05	39	29	29	4	0	0	0	4	68	80

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	7	29	39	21	1	1	61	10	2441
2020	CS-01	4	8	22	32	30	2	2	64	12	152
2020	CS-02	3	7	29	39	21	1	2	61	9	792
2020	CS-03	3	7	30	38	20	1	1	59	10	922
2020	CS-04	2	7	28	42	20	1	0	63	9	452
2020	CS-05	5	10	20	46	18	1	0	65	15	103
2019	CS	5	12	34	30	17	1	2	49	17	2328
2019	CS-01	4	9	23	32	26	2	4	61	14	188
2019	CS-02	4	11	34	30	18	1	2	49	16	728
2019	CS-03	5	13	34	32	15	0	1	48	17	849
2019	CS-04	5	13	36	28	17	0	1	45	18	422
2019	CS-05	8	15	33	29	15	0	0	44	23	87

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	31	17	6	4	6	5	70	11	2436
2020	CS-01	32	30	16	3	3	9	7	74	7	152
2020	CS-02	32	30	18	5	4	7	5	70	10	792
2020	CS-03	29	30	18	6	4	6	6	68	12	919
2020	CS-04	35	32	17	6	3	4	3	73	9	452
2020	CS-05	35	33	13	9	4	4	3	72	14	101
2019	CS	37	29	16	6	4	5	4	73	10	2322
2019	CS-01	40	25	14	8	3	4	6	72	12	188
2019	CS-02	33	28	17	5	5	6	5	69	11	727
2019	CS-03	37	31	15	4	4	6	3	75	9	845
2019	CS-04	42	27	15	7	2	4	4	75	9	421
2019	CS-05	41	35	14	8	1	1	0	76	9	86
2018	CS	26	33	19	7	3	8	4	67	12	1732
2018	CS-01	39	32	16	3	4	5	2	75	8	122
2018	CS-02	22	29	22	9	4	10	4	59	16	548
2018	CS-03	26	31	20	7	3	8	5	66	12	666
2018	CS-04	28	39	18	4	3	4	4	73	8	290
2018	CS-05	30	56	10	0	0	3	2	90	0	63
2017	CS	29	30	17	7	5	6	6	67	14	2128
2017	CS-01	33	29	11	9	3	8	7	73	14	160
2017	CS-02	24	30	19	7	7	7	6	63	16	768
2017	CS-03	31	29	18	6	4	6	6	68	11	803
2017	CS-04	33	32	14	6	6	3	6	72	13	327
2017	CS-05	32	36	18	9	5	0	0	68	14	56
2014	CS	34	29	16	6	5	5	5	70	12	2704
2014	CS-01	30	26	19	4	11	5	5	63	16	226
2014	CS-02	33	26	17	7	5	7	6	67	14	1064
2014	CS-03	35	31	14	6	5	5	4	73	12	923
2014	CS-04	38	33	14	5	3	3	5	77	8	390
2014	CS-05	35	43	11	8	1	0	3	79	9	80

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	27	8	5	4	1	0	82	9	2433
2020	CS-01	56	26	7	5	4	2	1	84	9	152
2020	CS-02	48	30	10	6	4	1	1	80	10	792
2020	CS-03	53	26	9	6	4	1	0	80	11	917
2020	CS-04	60	27	6	3	3	1	0	88	6	451
2020	CS-05	63	26	2	5	4	0	0	89	9	101
2019	CS	53	27	9	6	4	1	0	81	10	2322
2019	CS-01	53	24	7	6	7	2	1	80	13	187
2019	CS-02	50	29	9	6	5	2	1	80	10	727
2019	CS-03	54	27	9	5	4	1	0	82	9	846
2019	CS-04	57	26	7	6	3	0	0	84	9	421
2019	CS-05	55	26	5	12	1	2	0	82	13	86
2018	CS	47	31	11	6	4	1	0	79	10	1729
2018	CS-01	43	31	12	11	3	1	0	74	14	121
2018	CS-02	44	28	14	6	5	2	0	74	12	546
2018	CS-03	47	33	10	6	3	1	0	81	9	665
2018	CS-04	53	31	6	7	3	0	0	84	9	291
2018	CS-05	62	30	5	3	0	0	0	92	3	63
2017	CS	45	31	11	6	4	1	0	78	11	2129
2017	CS-01	45	26	13	10	4	1	1	73	14	160
2017	CS-02	40	32	12	7	7	3	0	74	14	768
2017	CS-03	47	31	11	6	3	1	1	79	9	803
2017	CS-04	52	30	9	4	4	0	1	82	8	327
2017	CS-05	56	28	7	7	2	0	0	84	9	57
2014	CS	46	29	10	7	6	2	0	77	13	2704
2014	CS-01	38	31	12	5	11	2	1	71	17	226
2014	CS-02	43	27	10	9	7	2	0	73	17	1064
2014	CS-03	47	31	10	6	4	1	0	79	10	923
2014	CS-04	54	30	8	5	2	1	0	85	7	390
2014	CS-05	51	31	8	9	1	0	0	83	10	80

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	28	6	4	2	0	0	89	6	2426
2020	CS-01	64	27	6	1	1	0	1	92	2	151
2020	CS-02	59	28	7	3	2	0	1	87	6	791
2020	CS-03	60	29	5	4	2	0	0	89	6	916
2020	CS-04	61	29	5	4	1	0	0	90	6	447
2020	CS-05	62	29	3	4	2	0	0	91	6	102
2019	CS	57	30	7	4	1	0	0	88	6	2319
2019	CS-01	60	27	5	6	1	0	1	88	7	188
2019	CS-02	57	29	6	5	2	0	0	87	6	726
2019	CS-03	59	29	7	4	2	0	0	88	5	844
2019	CS-04	56	31	7	5	1	0	0	88	6	422
2019	CS-05	51	40	6	4	0	0	0	91	4	85
2018	CS	51	35	7	5	2	1	0	87	6	1728
2018	CS-01	53	33	5	7	1	1	0	87	8	122
2018	CS-02	49	36	8	4	2	1	0	86	6	546
2018	CS-03	51	36	7	5	2	0	0	87	6	665
2018	CS-04	54	34	6	5	1	0	0	88	6	289
2018	CS-05	56	35	6	3	0	0	0	90	3	63
2017	CS	47	39	8	4	2	1	0	86	6	2120
2017	CS-01	50	39	6	1	2	1	1	91	3	157
2017	CS-02	45	38	9	5	2	1	0	84	7	766
2017	CS-03	48	38	8	4	1	1	0	86	6	801
2017	CS-04	45	43	4	5	2	0	0	89	7	325
2017	CS-05	47	40	5	4	3	0	0	88	7	57
2014	CS	44	40	9	5	2	1	0	84	7	2703
2014	CS-01	38	42	10	5	4	1	0	81	9	226
2014	CS-02	42	40	9	6	2	1	0	83	8	1063
2014	CS-03	46	39	8	5	2	0	0	85	7	923
2014	CS-04	47	40	7	4	1	0	0	87	5	390
2014	CS-05	44	44	9	3	1	0	0	88	4	80

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	33	10	4	2	1	0	84	6	2411
2020	CS-01	52	26	15	3	2	1	0	80	5	151
2020	CS-02	47	32	14	4	2	2	0	80	6	780
2020	CS-03	50	34	8	4	3	1	0	85	6	908
2020	CS-04	54	35	6	2	1	1	0	90	3	450
2020	CS-05	47	45	3	4	1	0	0	92	5	102
2019	CS	49	34	10	4	2	1	0	84	6	2325
2019	CS-01	50	28	11	6	4	1	1	79	10	187
2019	CS-02	44	35	13	4	2	1	1	81	6	728
2019	CS-03	51	35	8	3	2	1	0	87	5	848
2019	CS-04	53	31	10	3	2	0	0	85	5	421
2019	CS-05	55	35	7	2	1	0	0	90	3	86
2018	CS	42	40	11	3	2	2	0	83	5	1734
2018	CS-01	42	34	13	5	4	1	1	78	9	122
2018	CS-02	37	40	15	4	2	2	0	79	7	549
2018	CS-03	43	41	9	3	1	2	0	86	5	667
2018	CS-04	46	41	8	2	2	0	0	88	4	290
2018	CS-05	52	40	6	2	0	0	0	92	2	63

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	21	11	2	3	6	4	82	6	2436
2020	CS-01	55	14	10	5	2	7	7	81	8	152
2020	CS-02	47	22	14	2	4	8	5	78	7	792
2020	CS-03	52	23	11	3	2	7	3	83	5	920
2020	CS-04	60	21	9	2	3	4	2	86	5	450
2020	CS-05	69	17	10	3	1	1	0	86	4	102

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	26	12	3	2	1	1	83	5	2440
2020	CS-01	45	26	15	5	3	3	3	76	8	152
2020	CS-02	47	28	15	4	3	2	2	78	7	794
2020	CS-03	56	27	11	2	2	1	1	84	4	921
2020	CS-04	65	24	8	1	1	0	0	89	2	450
2020	CS-05	78	14	4	4	1	0	0	91	5	103
2019	CS	54	26	12	3	2	1	2	82	5	2325
2019	CS-01	44	22	16	5	3	2	7	73	9	188
2019	CS-02	47	28	16	3	3	1	2	77	6	728
2019	CS-03	58	26	11	2	2	1	1	85	4	847
2019	CS-04	60	27	8	2	2	0	1	88	3	421
2019	CS-05	70	21	6	1	2	0	0	91	3	86

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	30	12	6	4	0	0	79	10	2432
2020	CS-01	47	28	12	8	5	0	1	75	13	152
2020	CS-02	47	30	13	6	3	1	1	77	9	788
2020	CS-03	48	30	11	6	4	0	0	79	10	917
2020	CS-04	48	32	10	6	3	0	0	81	9	453
2020	CS-05	59	25	3	8	5	0	0	84	13	102
2019	CS	47	30	12	7	4	0	0	77	11	2326
2019	CS-01	50	25	11	6	6	1	1	76	13	188
2019	CS-02	45	31	13	7	4	0	0	77	11	727
2019	CS-03	48	30	10	7	3	0	1	79	11	849
2019	CS-04	45	29	15	7	4	0	0	75	10	420
2019	CS-05	49	25	13	9	3	0	0	75	13	87
2018	CS	39	33	14	8	5	1	0	72	13	1730
2018	CS-01	34	37	17	5	5	2	1	73	10	120
2018	CS-02	38	34	16	7	5	1	1	72	12	552
2018	CS-03	38	32	15	8	6	0	0	71	14	665
2018	CS-04	43	33	11	10	3	0	0	76	13	288
2018	CS-05	44	39	6	6	3	2	0	84	10	62
2017	CS	38	32	13	10	6	1	1	71	15	2128
2017	CS-01	37	31	11	10	7	1	3	71	18	160
2017	CS-02	36	34	14	9	6	1	0	71	15	768
2017	CS-03	37	32	15	10	5	1	1	70	15	802
2017	CS-04	43	28	12	12	4	1	0	72	16	328
2017	CS-05	41	32	13	5	9	0	0	73	14	56
2014	CS	34	34	15	9	6	1	1	69	15	2704
2014	CS-01	29	32	19	8	9	2	1	63	18	226
2014	CS-02	34	32	15	10	7	1	1	68	17	1064
2014	CS-03	35	36	15	8	5	0	0	72	13	923
2014	CS-04	35	32	17	10	5	1	1	68	15	390
2014	CS-05	40	41	6	10	3	0	0	81	13	80

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	22	14	4	4	1	1	78	8	2433
2020	CS-01	55	20	13	6	4	2	1	77	10	152
2020	CS-02	51	24	16	3	3	2	1	77	6	790
2020	CS-03	56	23	12	4	4	1	1	80	8	916
2020	CS-04	56	21	15	4	3	0	1	78	7	452
2020	CS-05	67	15	9	1	8	0	1	82	9	103

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	31	9	6	3	0	0	81	9	2439
2020	CS-01	60	23	13	1	3	0	0	83	5	150
2020	CS-02	49	31	10	6	2	1	1	81	9	793
2020	CS-03	48	33	9	5	4	0	0	81	10	921
2020	CS-04	52	30	9	6	3	0	0	82	9	452
2020	CS-05	53	31	5	6	5	0	0	84	11	103
2019	CS	50	30	10	6	4	0	0	81	10	2316
2019	CS-01	54	26	6	4	8	1	1	81	13	187
2019	CS-02	50	29	11	6	4	0	0	79	10	723
2019	CS-03	51	31	9	6	3	0	0	82	9	843
2019	CS-04	50	30	10	7	3	1	0	81	9	421
2019	CS-05	51	30	8	5	6	1	0	81	10	87
2018	CS	43	33	12	8	4	1	0	76	12	1727
2018	CS-01	38	38	10	8	3	2	1	79	11	120
2018	CS-02	41	32	13	8	3	1	0	75	12	551
2018	CS-03	42	33	11	8	6	0	0	75	14	662
2018	CS-04	46	35	9	7	3	0	0	81	10	289
2018	CS-05	58	26	10	2	3	2	0	85	5	62
2017	CS	41	33	11	8	6	0	0	75	13	2130
2017	CS-01	45	29	13	6	7	0	1	74	14	160
2017	CS-02	39	34	12	8	6	0	0	73	14	768
2017	CS-03	41	34	11	7	5	1	1	77	12	803
2017	CS-04	44	33	11	7	5	0	0	77	12	328
2017	CS-05	55	33	2	2	9	0	0	88	11	57
2014	CS	37	35	12	9	6	1	0	72	15	2703
2014	CS-01	34	32	14	9	9	1	0	68	18	225
2014	CS-02	37	33	12	10	7	1	0	70	18	1064
2014	CS-03	37	38	11	8	5	0	0	76	13	923
2014	CS-04	37	34	15	9	5	0	0	71	14	390
2014	CS-05	40	46	6	5	3	0	0	86	8	80

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	28	72	2443
2020	CS-01	25	75	152
2020	CS-02	28	72	794
2020	CS-03	30	70	921
2020	CS-04	28	72	454
2020	CS-05	24	76	102

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	16	9	1	2	5	10	86	3	2441
2020	CS-01	44	13	13	1	2	12	15	78	5	150
2020	CS-02	51	18	9	2	2	5	13	84	5	794
2020	CS-03	59	17	9	0	1	5	8	88	2	921
2020	CS-04	67	14	6	1	1	3	9	92	2	453
2020	CS-05	67	15	11	1	2	0	5	86	3	103

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	22	8	4	3	0	0	84	8	2444
2020	CS-01	61	19	11	5	4	0	0	80	9	152
2020	CS-02	62	22	8	5	3	0	1	84	8	794
2020	CS-03	61	23	8	4	4	0	0	84	8	921
2020	CS-04	63	22	8	4	3	0	0	85	7	454
2020	CS-05	67	19	6	2	6	0	0	86	8	103
2019	CS	58	26	8	4	3	0	0	84	8	2331
2019	CS-01	63	22	7	4	3	1	0	86	7	188
2019	CS-02	55	27	9	5	3	0	0	83	8	729
2019	CS-03	60	25	7	4	3	0	0	85	7	849
2019	CS-04	58	26	9	4	2	0	0	85	7	423
2019	CS-05	53	24	13	6	5	0	0	77	10	87
2018	CS	49	27	12	6	4	0	0	77	11	1730
2018	CS-01	48	25	15	7	3	1	1	75	10	120
2018	CS-02	47	29	12	7	4	1	0	77	11	552
2018	CS-03	50	26	13	6	5	0	0	76	11	663
2018	CS-04	48	31	11	6	4	0	0	80	9	289
2018	CS-05	60	21	11	5	2	2	0	82	6	63
2017	CS	52	27	11	6	4	0	0	79	10	2129
2017	CS-01	53	25	9	8	4	0	1	79	13	160
2017	CS-02	50	25	13	7	5	0	0	76	12	767
2017	CS-03	52	29	10	5	3	1	0	81	9	803
2017	CS-04	54	26	11	5	4	0	0	80	9	328
2017	CS-05	49	28	14	2	7	0	0	77	9	57
2014	CS	46	29	11	7	6	1	0	76	13	2703
2014	CS-01	40	32	10	7	8	1	1	74	16	226
2014	CS-02	46	26	12	8	7	0	0	72	16	1064
2014	CS-03	49	30	11	6	4	0	0	80	10	922
2014	CS-04	46	31	13	5	4	1	0	78	10	390
2014	CS-05	48	38	6	6	3	0	0	85	9	80

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	27	16	5	4	11	1	72	11	2441
2020	CS-01	48	22	9	5	3	12	1	80	9	151
2020	CS-02	38	24	16	4	3	15	1	73	8	793
2020	CS-03	33	28	17	5	5	11	1	69	12	921
2020	CS-04	37	28	15	9	5	6	0	70	14	453
2020	CS-05	39	40	11	5	4	2	0	80	9	103
2019	CS	28	31	21	7	4	9	0	65	13	2317
2019	CS-01	42	27	14	5	3	10	1	76	8	189
2019	CS-02	28	28	22	7	4	11	0	63	12	727
2019	CS-03	26	35	19	7	5	9	0	66	13	843
2019	CS-04	29	31	22	10	4	4	0	63	15	421
2019	CS-05	22	39	22	13	4	0	0	61	16	85
2018	CS	25	29	22	8	5	11	0	60	15	1738
2018	CS-01	28	27	18	7	4	16	0	66	13	122
2018	CS-02	22	28	24	5	5	16	1	60	12	553
2018	CS-03	23	30	22	9	6	11	0	59	17	665
2018	CS-04	29	29	20	12	7	4	0	60	19	291
2018	CS-05	39	39	11	9	2	0	0	78	11	64
2017	CS	18	26	23	10	8	15	0	52	20	2131
2017	CS-01	27	14	24	7	7	20	0	52	18	160
2017	CS-02	15	26	22	8	8	21	1	52	20	769
2017	CS-03	16	26	25	10	8	14	0	50	21	803
2017	CS-04	26	30	20	11	7	6	0	59	20	328
2017	CS-05	33	25	16	16	10	0	0	58	26	57
2014	CS	17	29	23	9	8	14	0	54	19	2703
2014	CS-01	17	27	23	6	8	19	0	54	17	226
2014	CS-02	15	26	25	9	8	18	0	49	20	1064
2014	CS-03	16	29	23	10	7	13	1	53	20	923
2014	CS-04	22	40	19	7	8	5	0	64	16	390
2014	CS-05	35	28	16	11	8	1	0	64	19	79

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	32	18	10	7	3	0	64	18	2431
2020	CS-01	41	27	15	5	7	5	0	71	13	149
2020	CS-02	32	31	17	10	6	4	0	66	16	792
2020	CS-03	27	33	20	9	8	2	0	61	18	917
2020	CS-04	27	33	16	15	7	1	0	61	23	450
2020	CS-05	39	34	14	9	5	0	0	73	14	103
2019	CS	23	30	21	15	8	3	0	54	24	2314
2019	CS-01	40	25	15	9	5	5	1	69	15	189
2019	CS-02	22	30	23	13	8	4	0	55	22	728
2019	CS-03	20	31	22	17	8	2	0	52	26	840
2019	CS-04	21	30	22	16	10	0	0	51	27	420
2019	CS-05	27	35	14	14	10	0	0	62	24	84
2018	CS	19	27	22	16	13	3	0	47	30	1735
2018	CS-01	25	28	18	11	11	8	0	57	23	122
2018	CS-02	18	28	25	13	12	4	0	49	26	553
2018	CS-03	16	26	25	18	13	2	0	43	32	663
2018	CS-04	19	29	19	18	15	1	0	48	33	290
2018	CS-05	33	30	13	19	6	0	0	63	25	64
2017	CS	14	22	23	19	18	3	0	37	39	2131
2017	CS-01	27	15	24	10	16	8	1	45	28	160
2017	CS-02	10	22	25	18	19	6	0	34	39	769
2017	CS-03	12	22	23	23	19	1	0	34	43	803
2017	CS-04	18	27	20	18	15	1	0	46	33	328
2017	CS-05	23	35	12	17	12	0	0	58	30	57
2014	CS	10	23	23	20	19	4	0	35	41	2704
2014	CS-01	10	24	23	14	18	11	0	39	35	226
2014	CS-02	9	20	26	21	18	6	0	32	41	1064
2014	CS-03	9	23	23	20	21	3	0	34	42	923
2014	CS-04	13	25	20	23	18	1	0	38	41	390
2014	CS-05	19	34	11	26	10	0	0	53	36	80

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	30	22	12	8	6	0	55	22	2437
2020	CS-01	30	28	17	6	9	9	1	64	17	151
2020	CS-02	24	29	21	10	6	9	0	59	18	792
2020	CS-03	19	31	24	13	8	4	0	53	22	919
2020	CS-04	19	30	21	17	10	2	0	50	28	452
2020	CS-05	18	46	17	11	8	0	0	64	18	103
2019	CS	16	27	25	17	10	5	0	45	28	2312
2019	CS-01	30	26	17	11	7	8	1	62	19	189
2019	CS-02	16	25	26	14	10	7	0	45	26	726
2019	CS-03	14	28	25	18	10	5	0	44	29	837
2019	CS-04	14	27	26	20	12	1	0	41	33	423
2019	CS-05	12	35	21	17	15	0	0	46	32	84
2018	CS	12	24	25	18	15	6	0	38	35	1734
2018	CS-01	18	30	19	12	12	10	0	53	26	121
2018	CS-02	12	25	26	16	12	9	0	41	30	551
2018	CS-03	11	21	26	21	16	5	0	34	39	666
2018	CS-04	10	26	24	20	19	1	0	36	40	290
2018	CS-05	17	32	17	22	10	2	0	50	32	63
2017	CS	9	20	23	20	22	6	0	31	44	2124
2017	CS-01	18	20	22	12	14	13	1	44	30	160
2017	CS-02	8	19	25	17	21	9	0	30	42	766
2017	CS-03	7	19	23	21	24	5	0	28	48	799
2017	CS-04	11	24	20	23	21	1	0	36	44	328
2017	CS-05	12	28	16	21	23	0	0	40	44	57
2014	CS	6	18	24	24	22	6	0	26	49	2701
2014	CS-01	7	20	25	17	18	12	0	31	40	226
2014	CS-02	7	17	26	23	19	9	0	26	46	1062
2014	CS-03	6	19	23	23	25	5	0	26	50	923
2014	CS-04	5	18	22	30	24	1	0	23	55	389
2014	CS-05	10	23	16	30	20	1	0	33	51	80

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	33	20	14	9	2	0	57	23	2438
2020	CS-01	31	30	19	11	7	3	0	63	18	149
2020	CS-02	25	32	20	12	8	3	0	59	20	794
2020	CS-03	21	33	19	14	10	2	0	56	25	921
2020	CS-04	21	34	19	18	8	1	0	55	26	452
2020	CS-05	25	39	23	6	7	1	0	64	13	102
2019	CS	17	30	21	18	11	2	0	48	30	2316
2019	CS-01	32	25	17	11	8	5	1	61	20	189
2019	CS-02	19	29	24	15	10	3	0	50	26	726
2019	CS-03	15	30	21	20	12	2	0	46	33	840
2019	CS-04	14	30	20	25	11	1	0	44	36	423
2019	CS-05	14	35	18	16	16	0	0	49	33	85
2018	CS	13	27	23	19	15	3	0	41	35	1737
2018	CS-01	14	37	20	15	11	4	0	53	26	122
2018	CS-02	14	26	24	16	15	5	0	43	33	553
2018	CS-03	11	25	24	21	17	3	0	37	38	664
2018	CS-04	12	27	22	23	15	1	0	39	38	291
2018	CS-05	19	45	8	20	8	0	0	64	28	64
2017	CS	11	25	20	21	19	4	0	37	43	2130
2017	CS-01	17	23	21	18	16	6	0	42	36	160
2017	CS-02	10	24	20	21	20	5	0	36	43	768
2017	CS-03	10	23	20	22	21	5	0	34	44	803
2017	CS-04	12	30	18	24	16	0	0	41	41	328
2017	CS-05	16	35	9	23	18	0	0	51	40	57
2014	CS	7	23	20	23	23	4	0	31	48	2702
2014	CS-01	9	23	23	14	20	9	0	36	38	226
2014	CS-02	7	22	20	24	22	5	0	30	48	1063
2014	CS-03	7	23	19	23	24	3	0	31	49	922
2014	CS-04	6	26	22	25	21	1	0	32	46	390
2014	CS-05	9	26	13	33	20	0	0	35	53	80

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	27	13	4	2	6	1	79	7	2440
2020	CS-01	60	21	10	2	1	5	1	86	4	151
2020	CS-02	51	23	10	3	1	8	3	84	5	794
2020	CS-03	45	29	13	4	2	5	1	80	6	921
2020	CS-04	41	28	18	7	3	2	0	71	10	451
2020	CS-05	35	37	18	7	1	2	0	73	8	103
2019	CS	48	27	12	4	2	7	1	81	6	2328
2019	CS-01	59	19	8	4	1	8	1	85	5	189
2019	CS-02	49	25	11	3	2	10	1	83	5	726
2019	CS-03	48	28	11	3	2	6	1	83	5	848
2019	CS-04	43	31	14	6	2	3	0	77	9	423
2019	CS-05	45	31	15	6	1	2	0	78	7	87

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	41	19	7	4	1	0	69	11	2442
2020	CS-01	41	34	15	5	3	1	1	77	7	151
2020	CS-02	28	39	21	6	3	2	0	69	10	794
2020	CS-03	25	43	19	7	4	1	0	69	12	921
2020	CS-04	25	42	19	10	4	0	0	68	14	454
2020	CS-05	28	48	12	9	4	0	0	76	13	103
2019	CS	24	42	19	10	4	1	0	66	14	2330
2019	CS-01	34	35	18	5	5	2	0	71	10	189
2019	CS-02	23	41	21	11	3	1	0	65	14	727
2019	CS-03	21	43	19	11	5	0	0	64	16	849
2019	CS-04	25	44	18	9	4	0	0	69	13	423
2019	CS-05	34	46	9	9	1	0	0	80	10	87
2018	CS	16	38	23	14	7	1	0	55	21	1735
2018	CS-01	18	41	22	16	2	2	0	60	18	120
2018	CS-02	15	39	25	13	6	2	0	55	20	551
2018	CS-03	15	37	25	13	9	1	0	52	22	667
2018	CS-04	20	38	19	15	8	0	0	58	23	290
2018	CS-05	31	42	14	11	2	0	0	73	13	64
2017	CS	14	34	23	16	11	1	0	49	27	2129
2017	CS-01	19	30	31	11	9	1	0	49	20	160
2017	CS-02	11	33	25	16	12	2	0	46	28	769
2017	CS-03	13	35	23	17	13	1	0	48	29	803
2017	CS-04	19	38	18	16	9	0	0	57	25	327
2017	CS-05	27	43	14	13	2	2	0	71	15	56
2014	CS	15	35	22	14	11	1	0	51	26	2703
2014	CS-01	17	31	27	12	9	3	0	49	22	226
2014	CS-02	13	35	23	14	12	2	0	50	27	1063
2014	CS-03	15	34	23	16	12	1	0	49	28	923
2014	CS-04	19	39	18	13	11	0	0	58	24	390
2014	CS-05	23	50	14	14	0	0	0	73	14	80

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	36	24	14	8	2	53	22	2427
2020	CS-01	29	35	18	11	5	3	65	16	150
2020	CS-02	20	37	23	10	7	3	59	17	789
2020	CS-03	15	37	24	15	8	1	52	23	915
2020	CS-04	10	32	28	20	9	0	42	30	452
2020	CS-05	9	42	21	22	7	0	51	28	102
2019	CS	12	29	26	21	10	1	42	32	2316
2019	CS-01	29	28	20	13	8	3	58	21	188
2019	CS-02	14	30	28	18	8	2	44	27	723
2019	CS-03	10	28	27	21	12	1	39	33	844
2019	CS-04	8	27	25	27	12	0	35	39	419
2019	CS-05	7	32	20	28	13	1	40	41	87

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	36	14	7	4	3	2	74	11	2438
2020	CS-01	40	28	9	7	5	6	4	76	14	151
2020	CS-02	31	35	16	9	3	3	2	70	13	792
2020	CS-03	31	40	15	6	4	3	2	74	11	921
2020	CS-04	40	36	12	5	4	1	2	78	9	452
2020	CS-05	48	36	12	4	1	0	0	83	5	103
2019	CS	29	36	17	8	4	3	1	68	13	2324
2019	CS-01	36	22	18	10	7	6	1	62	19	188
2019	CS-02	24	37	18	9	6	4	2	65	16	725
2019	CS-03	27	39	17	9	4	3	2	69	13	847
2019	CS-04	37	35	17	6	2	2	0	73	9	423
2019	CS-05	44	38	10	5	1	2	0	84	6	87
2018	CS	27	38	17	9	4	4	1	68	14	1736
2018	CS-01	27	34	14	12	7	6	1	65	20	120
2018	CS-02	23	37	21	8	5	5	2	65	13	554
2018	CS-03	24	39	18	11	3	4	1	66	15	667
2018	CS-04	34	39	12	9	4	2	0	74	14	289
2018	CS-05	53	34	11	2	0	0	0	88	2	64
2017	CS	28	36	15	10	5	5	1	68	16	2126
2017	CS-01	28	33	17	11	4	6	0	66	17	160
2017	CS-02	24	37	16	11	6	6	1	65	18	766
2017	CS-03	26	36	16	10	6	5	0	66	17	802
2017	CS-04	37	35	13	8	3	2	1	74	12	328
2017	CS-05	48	38	5	4	5	0	0	86	9	56
2014	CS	24	37	16	11	7	5	1	64	19	2699
2014	CS-01	20	33	16	11	9	8	1	59	23	225
2014	CS-02	20	35	17	12	8	6	2	60	21	1062
2014	CS-03	24	37	16	12	6	4	1	65	19	921
2014	CS-04	33	40	13	7	4	3	0	75	12	390
2014	CS-05	44	44	5	5	3	0	0	88	8	80

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	37	18	3	3	2	1	76	6	2433
2020	CS-01	44	37	10	3	3	1	1	84	6	151
2020	CS-02	35	36	20	3	3	3	1	73	6	791
2020	CS-03	35	39	18	3	3	2	0	75	6	919
2020	CS-04	40	36	16	4	3	2	0	77	6	450
2020	CS-05	45	37	14	3	1	1	0	82	4	103
2019	CS	31	36	22	5	3	2	0	69	8	2324
2019	CS-01	41	29	17	6	3	3	1	73	9	189
2019	CS-02	28	36	25	5	3	3	0	66	8	725
2019	CS-03	30	38	23	5	2	2	0	69	7	846
2019	CS-04	35	36	21	4	3	1	0	71	7	422
2019	CS-05	38	40	13	8	1	0	0	78	9	87
2018	CS	28	37	23	6	3	2	0	67	9	1732
2018	CS-01	31	33	27	4	3	3	0	65	7	118
2018	CS-02	24	38	24	7	3	3	0	65	11	550
2018	CS-03	26	38	24	6	2	2	0	66	9	667
2018	CS-04	34	37	18	7	4	1	0	71	11	291
2018	CS-05	57	22	16	5	0	0	0	79	5	63

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	25	20	9	8	11	2	56	21	2428
2020	CS-01	36	21	13	8	5	15	3	69	16	149
2020	CS-02	25	24	21	9	7	13	2	57	19	787
2020	CS-03	20	28	20	9	9	12	3	56	21	917
2020	CS-04	26	21	23	10	11	7	2	52	23	453
2020	CS-05	31	26	18	11	6	4	4	62	18	103
2019	CS	20	26	23	11	9	10	2	52	22	2323
2019	CS-01	30	21	16	9	10	12	2	60	22	189
2019	CS-02	19	26	24	10	9	11	1	52	21	724
2019	CS-03	18	27	24	10	9	10	2	51	22	847
2019	CS-04	19	26	21	14	9	9	1	50	26	422
2019	CS-05	26	25	14	14	10	7	3	58	27	87
2018	CS	16	24	24	12	10	13	2	46	26	1736
2018	CS-01	19	27	23	6	8	16	2	56	16	120
2018	CS-02	13	27	24	11	10	14	1	47	25	553
2018	CS-03	15	22	24	14	11	12	2	43	29	666
2018	CS-04	18	19	26	13	12	10	2	43	29	290
2018	CS-05	31	31	17	11	2	6	2	68	14	64
2017	CS	15	22	22	13	13	14	2	43	31	2124
2017	CS-01	21	23	17	14	7	17	2	53	26	160
2017	CS-02	12	22	24	13	13	14	2	41	31	766
2017	CS-03	14	22	21	15	12	15	1	42	33	801
2017	CS-04	20	23	20	13	12	9	2	48	29	328
2017	CS-05	14	20	21	11	21	7	5	39	37	56
2014	CS	11	23	21	15	16	13	2	40	36	2701
2014	CS-01	13	26	17	14	16	12	1	45	35	226
2014	CS-02	9	21	20	15	16	16	2	38	38	1062
2014	CS-03	11	23	22	15	17	11	1	39	36	922
2014	CS-04	13	24	25	16	11	10	2	42	30	390
2014	CS-05	20	26	21	9	11	13	0	53	23	80

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	34	18	10	7	2	0	65	17	2428
2020	CS-01	37	31	13	8	6	4	1	71	15	150
2020	CS-02	28	33	19	9	8	2	1	63	18	791
2020	CS-03	28	37	17	9	8	2	0	66	17	914
2020	CS-04	29	34	19	13	5	0	0	63	18	451
2020	CS-05	37	38	15	4	5	2	0	76	9	103
2019	CS	23	32	22	12	9	1	0	56	22	2326
2019	CS-01	41	23	14	8	13	1	0	64	21	189
2019	CS-02	20	30	24	13	11	2	0	51	24	725
2019	CS-03	23	33	23	12	9	1	0	56	21	847
2019	CS-04	23	35	21	14	6	1	0	58	21	423
2019	CS-05	23	40	22	9	6	0	0	63	15	87
2018	CS	16	31	22	15	13	2	0	49	29	1735
2018	CS-01	24	29	18	11	14	3	0	55	26	119
2018	CS-02	14	29	20	16	16	4	0	45	34	552
2018	CS-03	15	30	24	16	13	2	0	46	29	667
2018	CS-04	16	36	22	14	10	1	0	53	25	290
2018	CS-05	27	45	20	6	2	0	0	72	8	64
2017	CS	14	27	22	17	17	3	0	42	35	2129
2017	CS-01	25	20	17	16	14	6	2	49	33	160
2017	CS-02	13	24	21	18	21	3	1	38	41	767
2017	CS-03	12	28	24	18	15	2	0	41	34	803
2017	CS-04	18	31	24	13	13	1	0	50	26	328
2017	CS-05	23	33	12	17	12	2	0	57	30	57
2014	CS	9	21	20	22	25	3	0	30	49	2702
2014	CS-01	11	20	20	16	27	6	0	33	45	226
2014	CS-02	8	20	20	21	27	4	0	29	50	1064
2014	CS-03	8	22	20	24	24	2	0	31	49	922
2014	CS-04	9	21	22	24	23	1	0	30	48	389
2014	CS-05	10	29	16	30	15	0	0	39	45	80

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	27	14	14	16	2	1	54	32	2440
2020	CS-01	34	28	12	7	14	4	1	66	22	151
2020	CS-02	24	23	15	17	17	2	1	49	35	793
2020	CS-03	21	31	14	14	17	1	1	53	32	922
2020	CS-04	31	23	13	15	15	1	2	56	31	452
2020	CS-05	40	27	13	7	11	1	2	69	18	103
2019	CS	22	30	16	13	16	1	1	54	30	2327
2019	CS-01	34	23	11	15	15	2	1	58	30	189
2019	CS-02	17	29	18	15	18	2	1	48	34	726
2019	CS-03	22	30	17	13	16	1	1	53	29	848
2019	CS-04	24	32	12	14	15	0	2	58	30	422
2019	CS-05	32	34	17	7	8	0	1	67	15	87
2018	CS	17	28	16	16	20	2	2	47	36	1740
2018	CS-01	26	29	12	14	17	2	1	56	31	121
2018	CS-02	14	25	17	17	24	3	1	40	43	553
2018	CS-03	14	30	18	15	19	2	2	46	35	668
2018	CS-04	21	31	14	16	15	0	2	53	32	291
2018	CS-05	45	27	9	14	5	0	0	72	19	64
2017	CS	16	25	15	17	23	3	1	43	41	2127
2017	CS-01	27	19	11	17	21	4	2	49	40	159
2017	CS-02	12	21	17	20	26	3	1	35	48	766
2017	CS-03	16	26	15	16	23	2	1	44	41	803
2017	CS-04	21	35	12	14	15	2	2	58	29	328
2017	CS-05	30	32	5	14	16	2	2	64	31	57
2014	CS	9	21	17	19	31	3	1	31	52	2704
2014	CS-01	12	12	16	16	38	5	0	26	57	226
2014	CS-02	6	18	17	21	33	3	1	25	56	1064
2014	CS-03	9	22	17	20	28	2	2	32	50	923
2014	CS-04	11	27	16	15	27	1	2	40	44	390
2014	CS-05	16	38	11	18	15	0	3	55	33	80

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	24	11	4	2	1	3	82	6	2442
2020	CS-01	62	26	4	2	1	1	4	92	3	151
2020	CS-02	58	22	9	4	2	1	3	84	6	793
2020	CS-03	55	25	12	3	2	0	3	83	5	922
2020	CS-04	51	24	14	5	3	0	2	77	9	454
2020	CS-05	50	26	17	5	2	0	0	76	7	103
2019	CS	56	24	11	3	2	1	3	84	5	2324
2019	CS-01	69	13	10	4	0	0	4	86	4	189
2019	CS-02	58	24	10	2	2	1	4	86	4	725
2019	CS-03	57	26	10	2	2	0	3	86	4	846
2019	CS-04	51	26	13	5	2	0	3	80	7	423
2019	CS-05	47	22	21	6	2	0	2	71	8	87

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	22	13	5	3	1	2	78	8	2434
2020	CS-01	56	24	12	2	2	1	3	83	4	151
2020	CS-02	53	22	13	5	3	2	2	78	9	792
2020	CS-03	50	22	14	6	4	1	3	76	10	917
2020	CS-04	54	21	15	6	2	0	2	78	7	452
2020	CS-05	65	21	7	6	0	0	1	87	6	103
2019	CS	44	26	15	7	4	1	3	73	11	2319
2019	CS-01	47	24	14	5	6	1	3	73	12	188
2019	CS-02	40	27	16	7	5	2	2	70	13	723
2019	CS-03	43	26	16	7	4	0	4	72	11	843
2019	CS-04	51	23	14	4	3	1	3	78	8	423
2019	CS-05	53	26	13	3	0	0	5	83	4	87

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	8	6	3	3	4	3	88	6	2430
2020	CS-01	79	9	3	0	1	3	4	95	1	150
2020	CS-02	72	8	6	2	2	6	4	88	4	789
2020	CS-03	72	9	6	4	2	3	3	87	6	916
2020	CS-04	75	8	4	3	4	3	3	88	8	453
2020	CS-05	79	4	7	4	4	2	1	85	8	103
2019	CS	74	8	4	2	3	4	4	90	5	2316
2019	CS-01	79	8	3	2	1	2	5	94	3	188
2019	CS-02	72	7	6	2	3	6	4	89	5	720
2019	CS-03	74	10	4	2	3	4	4	91	5	845
2019	CS-04	75	8	4	2	3	3	5	90	6	421
2019	CS-05	79	6	3	2	0	2	7	94	3	87

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	9	4	1	1	2	7	93	2	2437
2020	CS-01	77	9	5	1	1	1	6	93	2	151
2020	CS-02	70	11	6	1	2	3	7	90	3	792
2020	CS-03	79	9	3	1	1	2	6	94	2	918
2020	CS-04	80	7	3	1	1	1	8	95	2	454
2020	CS-05	83	7	1	3	0	0	7	96	3	103
2019	CS	78	7	4	1	1	2	8	94	2	2318
2019	CS-01	73	9	5	3	0	2	8	91	3	189
2019	CS-02	73	8	5	1	1	4	8	93	2	721
2019	CS-03	79	6	3	1	1	2	7	94	2	844
2019	CS-04	85	5	1	0	1	1	7	97	2	422
2019	CS-05	78	5	6	1	0	0	10	92	1	87

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	42	19	7	4	4	0	68	12	2431
2020	CS-01	28	40	18	4	5	6	0	72	9	151
2020	CS-02	23	38	21	8	4	6	1	65	13	790
2020	CS-03	23	43	18	8	5	3	0	69	13	918
2020	CS-04	26	45	19	6	2	1	0	72	9	450
2020	CS-05	28	47	11	8	6	1	0	75	14	103
2019	CS	21	39	22	10	5	3	0	62	15	2328
2019	CS-01	28	31	21	9	6	5	1	62	16	188
2019	CS-02	18	38	23	9	6	6	0	60	16	728
2019	CS-03	19	40	23	11	4	3	0	61	15	849
2019	CS-04	25	41	19	11	4	0	0	67	14	422
2019	CS-05	24	43	21	8	5	0	0	67	13	87
2018	CS	17	37	25	11	6	4	0	56	18	1736
2018	CS-01	22	32	25	8	7	6	0	58	16	121
2018	CS-02	15	32	28	11	8	5	0	50	20	552
2018	CS-03	16	39	25	12	5	3	0	56	18	667
2018	CS-04	21	39	22	11	6	2	0	61	16	290
2018	CS-05	32	46	11	8	2	2	0	79	10	63
2017	CS	16	33	26	12	8	5	0	51	21	2128
2017	CS-01	24	30	21	6	8	10	1	60	16	159
2017	CS-02	12	31	28	12	10	6	1	46	23	767
2017	CS-03	15	33	26	15	6	5	0	50	22	803
2017	CS-04	21	37	23	10	7	2	0	59	17	328
2017	CS-05	23	39	21	11	7	0	0	61	18	57

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	38	13	4	2	3	0	80	6	2428
2020	CS-01	50	27	15	3	3	3	0	79	5	151
2020	CS-02	37	37	14	4	2	5	1	79	7	787
2020	CS-03	39	39	14	3	2	3	0	80	6	916
2020	CS-04	43	38	12	4	1	1	0	83	5	453
2020	CS-05	46	38	8	4	4	0	0	84	8	102
2019	CS	37	38	16	4	2	3	0	77	6	2319
2019	CS-01	45	30	14	3	3	4	0	78	7	188
2019	CS-02	34	37	19	3	3	4	0	74	7	723
2019	CS-03	37	39	15	4	1	3	0	79	6	846
2019	CS-04	38	40	14	5	2	1	0	79	7	421
2019	CS-05	37	43	16	2	2	0	0	79	5	87
2018	CS	36	36	18	3	2	5	0	76	5	1731
2018	CS-01	40	33	21	3	0	3	0	76	3	120
2018	CS-02	35	34	19	3	3	6	0	73	7	552
2018	CS-03	35	36	19	3	2	5	0	75	5	663
2018	CS-04	35	42	16	3	1	2	0	79	5	289
2018	CS-05	59	36	5	0	0	0	0	95	0	64
2017	CS	30	39	18	4	2	6	0	74	6	2125
2017	CS-01	36	32	19	3	2	8	0	73	6	160
2017	CS-02	27	39	19	4	2	8	0	72	7	767
2017	CS-03	30	39	19	4	2	6	0	74	7	800
2017	CS-04	35	44	15	3	2	2	0	80	5	328
2017	CS-05	36	39	16	4	5	0	0	75	9	56
2014	CS	32	36	16	5	3	8	0	74	8	2703
2014	CS-01	30	34	15	4	5	12	0	73	10	226
2014	CS-02	29	36	17	5	3	9	0	72	9	1063
2014	CS-03	33	37	16	5	3	6	0	75	8	923
2014	CS-04	40	34	16	3	2	5	1	78	5	390
2014	CS-05	41	41	11	3	1	3	0	85	4	80

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	33	15	3	2	6	1	79	5	2434
2020	CS-01	48	25	13	2	2	7	3	82	4	151
2020	CS-02	39	32	15	3	2	8	1	77	6	791
2020	CS-03	40	34	14	3	2	6	1	79	5	918
2020	CS-04	46	34	15	3	1	2	0	81	4	452
2020	CS-05	47	37	13	2	2	0	0	83	4	103
2019	CS	40	33	17	3	2	6	1	78	5	2322
2019	CS-01	49	24	17	3	3	3	1	75	7	189
2019	CS-02	37	30	20	3	2	7	1	72	5	723
2019	CS-03	39	35	15	3	1	7	1	79	4	847
2019	CS-04	41	38	14	2	2	4	0	82	3	421
2019	CS-05	45	40	10	3	0	1	0	86	3	87
2018	CS	34	32	20	4	2	8	1	72	7	1729
2018	CS-01	33	33	23	3	2	7	0	70	5	120
2018	CS-02	32	31	20	4	3	9	1	70	8	550
2018	CS-03	33	32	20	4	2	8	1	71	7	664
2018	CS-04	35	34	19	4	1	7	0	74	6	289
2018	CS-05	50	39	8	2	0	2	0	90	2	64
2017	CS	28	31	22	4	3	10	1	67	9	2124
2017	CS-01	32	24	25	3	4	11	1	63	9	160
2017	CS-02	25	29	23	5	4	12	2	62	11	767
2017	CS-03	29	34	20	4	3	10	1	70	8	800
2017	CS-04	34	34	21	3	2	6	0	73	5	327
2017	CS-05	36	30	20	9	4	2	0	67	13	56
2014	CS	32	32	19	3	3	10	1	71	7	2703
2014	CS-01	30	25	23	2	4	15	0	66	7	226
2014	CS-02	30	30	21	4	4	12	1	68	8	1063
2014	CS-03	33	33	18	3	3	9	1	73	7	923
2014	CS-04	39	34	14	3	2	7	1	79	5	390
2014	CS-05	36	41	15	3	0	5	0	82	3	80

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	33	16	2	2	7	1	79	4	2439
2020	CS-01	44	26	15	1	2	9	4	80	3	151
2020	CS-02	36	33	17	2	2	9	2	78	4	792
2020	CS-03	39	34	15	1	2	8	1	80	3	921
2020	CS-04	45	31	15	4	1	4	0	79	5	454
2020	CS-05	44	36	16	1	2	1	0	81	3	102

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	29	12	3	3	4	2	80	7	2421
2020	CS-01	52	23	9	5	3	6	2	82	9	150
2020	CS-02	42	30	14	4	3	4	3	77	8	785
2020	CS-03	44	30	12	4	3	4	3	80	7	914
2020	CS-04	52	27	10	2	4	3	1	83	6	451
2020	CS-05	61	25	9	1	4	1	0	86	5	102

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	32	9	4	2	0	85	6	2423
2020	CS-01	63	25	9	3	1	0	87	4	150
2020	CS-02	51	34	9	3	2	0	86	5	782
2020	CS-03	51	32	9	4	3	0	84	7	916
2020	CS-04	54	32	8	4	1	0	87	5	454
2020	CS-05	62	26	2	7	3	0	88	10	102
2019	CS	45	37	12	4	2	0	82	6	2323
2019	CS-01	53	31	9	3	3	1	86	5	189
2019	CS-02	42	37	13	5	2	1	80	7	727
2019	CS-03	44	37	12	4	2	0	82	6	845
2019	CS-04	47	37	11	3	2	0	84	5	420
2019	CS-05	48	37	11	3	0	0	85	3	87
2018	CS	40	37	14	5	3	1	78	8	1730
2018	CS-01	46	33	12	4	4	1	80	8	119
2018	CS-02	39	36	15	5	3	2	76	8	550
2018	CS-03	37	40	16	5	3	1	77	7	664
2018	CS-04	40	40	10	7	2	1	81	9	290
2018	CS-05	61	30	8	2	0	0	91	2	64
2017	CS	31	40	17	8	4	1	72	11	2128
2017	CS-01	40	36	16	6	3	0	76	9	160
2017	CS-02	28	40	18	8	4	1	69	12	767
2017	CS-03	30	40	17	9	3	1	71	12	802
2017	CS-04	36	41	13	7	3	0	77	10	328
2017	CS-05	39	47	9	2	4	0	86	5	57
2014	CS	33	37	16	8	5	1	71	13	2701
2014	CS-01	32	39	16	6	6	1	72	12	226
2014	CS-02	30	38	17	7	5	2	70	12	1063
2014	CS-03	34	37	14	9	5	1	72	14	922
2014	CS-04	35	37	16	7	5	0	72	12	389
2014	CS-05	39	39	10	8	4	1	78	11	80

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	32	16	8	6	0	0	70	14	2423
2020	CS-01	51	27	10	7	3	2	0	80	10	150
2020	CS-02	41	31	16	7	5	0	0	72	12	785
2020	CS-03	33	35	17	8	7	0	0	69	15	913
2020	CS-04	34	30	18	12	6	1	0	64	17	453
2020	CS-05	43	33	12	5	7	1	0	76	12	103
2019	CS	30	31	18	12	8	1	0	61	20	2326
2019	CS-01	46	27	12	9	5	2	0	74	14	188
2019	CS-02	30	32	19	11	8	1	0	62	19	725
2019	CS-03	27	30	20	12	10	1	0	58	22	848
2019	CS-04	27	31	17	17	8	0	0	59	24	423
2019	CS-05	33	29	18	14	6	0	0	62	20	87
2018	CS	25	28	21	13	12	1	0	54	25	1734
2018	CS-01	36	33	10	11	9	2	0	69	20	120
2018	CS-02	26	28	21	12	12	1	0	55	24	552
2018	CS-03	22	29	22	15	11	1	0	52	26	666
2018	CS-04	23	26	21	14	15	1	0	50	29	289
2018	CS-05	36	25	20	13	5	2	0	62	17	64
2017	CS	16	25	22	17	19	1	0	41	37	2124
2017	CS-01	30	21	22	13	12	0	1	52	25	160
2017	CS-02	14	27	22	16	19	1	0	42	36	765
2017	CS-03	14	23	23	19	20	1	0	37	40	801
2017	CS-04	16	25	23	17	19	0	0	41	36	327
2017	CS-05	21	26	21	19	12	0	0	47	31	57
2014	CS	12	26	23	18	19	1	0	38	38	2703
2014	CS-01	18	27	27	10	16	1	0	46	26	226
2014	CS-02	13	28	23	17	18	1	0	42	35	1064
2014	CS-03	10	25	24	20	19	1	0	36	39	922
2014	CS-04	9	23	19	22	26	1	0	33	48	390
2014	CS-05	10	23	24	26	16	1	0	33	43	80

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	33	17	8	5	0	69	14	2419
2020	CS-01	52	23	17	5	3	0	75	8	149
2020	CS-02	40	32	16	7	4	0	73	12	785
2020	CS-03	33	36	17	7	7	0	69	14	913
2020	CS-04	32	30	19	13	5	0	63	18	450
2020	CS-05	43	32	11	9	6	0	75	15	103
2019	CS	29	33	18	13	8	0	61	21	2311
2019	CS-01	44	25	15	9	5	2	71	14	185
2019	CS-02	29	33	18	11	8	0	63	19	725
2019	CS-03	25	35	19	13	8	0	60	21	841
2019	CS-04	28	31	17	17	7	0	59	24	421
2019	CS-05	30	28	16	21	5	0	58	26	86
2018	CS	23	30	19	15	11	1	54	26	1729
2018	CS-01	38	32	10	11	8	2	70	19	120
2018	CS-02	24	31	18	15	11	1	55	27	551
2018	CS-03	21	31	23	14	10	1	53	25	664
2018	CS-04	20	29	20	14	16	0	50	30	289
2018	CS-05	34	29	15	16	5	2	64	21	62
2017	CS	15	26	21	19	19	0	41	38	2123
2017	CS-01	27	28	21	13	11	0	55	24	160
2017	CS-02	14	27	22	17	19	0	41	36	765
2017	CS-03	13	23	22	21	20	1	37	41	802
2017	CS-04	14	28	20	21	18	0	42	38	325
2017	CS-05	18	32	11	26	14	0	49	40	57
2014	CS	11	27	21	20	19	0	39	39	2704
2014	CS-01	17	29	26	12	15	1	46	28	226
2014	CS-02	12	29	22	18	18	1	42	36	1064
2014	CS-03	10	26	22	21	20	0	37	41	923
2014	CS-04	8	26	16	24	25	0	35	49	390
2014	CS-05	13	24	18	33	14	0	36	46	80

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	25	19	11	7	3	0	61	18	2432
2020	CS-01	43	19	22	8	3	3	1	65	12	150
2020	CS-02	35	25	20	10	5	4	1	63	16	789
2020	CS-03	33	25	18	11	8	4	0	61	20	918
2020	CS-04	32	25	21	13	8	1	0	58	21	453
2020	CS-05	37	29	17	8	8	1	0	67	16	103
2019	CS	28	26	21	12	10	3	0	55	23	2325
2019	CS-01	40	23	20	7	7	3	0	65	15	189
2019	CS-02	28	25	22	12	9	4	0	55	22	727
2019	CS-03	26	27	22	11	11	3	0	55	22	846
2019	CS-04	26	26	19	19	9	1	0	53	28	421
2019	CS-05	28	28	22	13	10	0	0	55	23	87
2018	CS	23	25	21	15	13	3	0	50	29	1735
2018	CS-01	27	27	19	12	11	3	0	56	24	121
2018	CS-02	23	27	19	14	13	4	0	52	28	553
2018	CS-03	23	25	22	15	12	3	1	50	28	665
2018	CS-04	22	22	22	16	15	2	0	45	32	290
2018	CS-05	34	25	17	14	9	0	0	59	23	64
2017	CS	16	23	22	16	18	4	0	41	36	2129
2017	CS-01	28	23	19	11	13	5	0	54	26	160
2017	CS-02	17	22	22	14	18	6	1	42	35	767
2017	CS-03	12	23	24	18	19	3	0	37	39	803
2017	CS-04	18	22	20	18	19	3	0	42	38	328
2017	CS-05	21	25	18	14	19	4	0	47	34	57
2014	CS	15	21	22	18	19	4	1	38	39	2702
2014	CS-01	20	22	21	12	21	4	0	44	34	226
2014	CS-02	16	23	22	15	18	5	1	42	35	1062
2014	CS-03	14	19	24	21	17	4	1	34	41	923
2014	CS-04	12	18	20	19	28	3	1	31	48	390
2014	CS-05	18	23	20	19	20	1	0	41	39	80

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	22	41	37	2442
2020	CS-01	21	43	36	151
2020	CS-02	16	45	38	794
2020	CS-03	23	42	36	921
2020	CS-04	29	32	38	453
2020	CS-05	31	42	27	103
2019	CS	25	36	40	2332
2019	CS-01	21	39	40	189
2019	CS-02	23	37	39	728
2019	CS-03	22	37	41	850
2019	CS-04	31	32	37	423
2019	CS-05	39	22	39	87
2018	CS	25	35	40	1741
2018	CS-01	30	33	37	122
2018	CS-02	20	37	43	555
2018	CS-03	23	38	38	668
2018	CS-04	30	29	42	289
2018	CS-05	41	31	28	64
2017	CS	26	33	41	2128
2017	CS-01	14	43	43	160
2017	CS-02	23	34	43	767
2017	CS-03	24	33	43	802
2017	CS-04	37	29	34	328
2017	CS-05	51	18	32	57
2014	CS	26	31	42	2701
2014	CS-01	23	35	43	226
2014	CS-02	22	35	42	1064
2014	CS-03	25	30	44	920
2014	CS-04	38	23	39	390
2014	CS-05	39	24	38	80

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	22	38	31	2	1	5	544
2020	CS-01	23	39	23	3	6	6	31
2020	CS-02	20	41	31	2	2	5	131
2020	CS-03	21	42	30	2	0	4	208
2020	CS-04	27	27	35	3	2	8	132
2020	CS-05	19	53	22	0	0	6	32
2019	CS	21	37	32	4	2	4	577
2019	CS-01	13	35	33	3	8	10	40
2019	CS-02	23	38	30	5	1	3	171
2019	CS-03	22	35	35	4	1	3	190
2019	CS-04	18	38	33	3	3	4	130
2019	CS-05	24	32	35	3	0	6	34
2018	CS	21	37	30	5	1	7	430
2018	CS-01	3	46	32	3	3	14	37
2018	CS-02	25	39	30	1	0	5	109
2018	CS-03	23	31	30	9	1	6	156
2018	CS-04	23	36	28	2	1	9	86
2018	CS-05	15	54	23	4	0	4	26
2017	CS	21	29	37	6	1	5	550
2017	CS-01	4	34	44	9	4	4	23
2017	CS-02	24	30	33	6	1	6	178
2017	CS-03	20	29	39	6	2	5	191
2017	CS-04	21	30	38	6	1	5	122
2017	CS-05	24	24	41	10	0	0	29
2014	CS	17	28	42	9	9999	5	711
2014	CS-01	26	29	33	10	9999	2	51
2014	CS-02	17	28	39	10	9999	5	239
2014	CS-03	15	31	41	8	9999	6	232
2014	CS-04	17	22	47	8	9999	6	149
2014	CS-05	16	23	48	6	9999	6	31

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	2443
2020	CS-01	5	95	151
2020	CS-02	7	93	794
2020	CS-03	9	91	922
2020	CS-04	8	92	453
2020	CS-05	11	89	103
2019	CS	9	91	2327
2019	CS-01	11	89	189
2019	CS-02	9	91	726
2019	CS-03	8	92	849
2019	CS-04	9	91	421
2019	CS-05	6	94	87
2018	CS	9	91	1734
2018	CS-01	10	90	121
2018	CS-02	10	90	550
2018	CS-03	7	93	667
2018	CS-04	12	88	291
2018	CS-05	10	90	63

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	198
2020	CS-02	50	50	58
2020	CS-03	34	66	80
2020	CS-04	42	58	38
2019	CS	45	55	196
2019	CS-02	56	44	63
2019	CS-03	44	56	70
2019	CS-04	39	61	36
2018	CS	46	54	158
2018	CS-02	56	44	54
2018	CS-03	50	50	48
2018	CS-04	31	69	35

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	61	39	198
2020	CS-02	57	43	58
2020	CS-03	60	40	80
2020	CS-04	58	42	38
2019	CS	56	44	196
2019	CS-02	49	51	63
2019	CS-03	53	47	70
2019	CS-04	64	36	36
2018	CS	61	39	158
2018	CS-02	59	41	54
2018	CS-03	63	38	48
2018	CS-04	66	34	35

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	198
2020	CS-03	15	85	80
2020	CS-04	18	82	38
2019	CS	6	94	196
2019	CS-01	0	100	20
2019	CS-04	17	83	36
2018	CS	8	92	158
2018	CS-02	0	100	54
2018	CS-03	10	90	48
2018	CS-04	14	86	35

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	198
2020	CS-02	100	58
2020	CS-03	100	80
2020	CS-04	100	38
2018	CS	100	158
2018	CS-02	100	54
2018	CS-03	100	48
2018	CS-04	100	35

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	198
2020	CS-02	14	86	58
2020	CS-03	10	90	80
2019	CS	17	83	196
2019	CS-02	21	79	63
2019	CS-03	17	83	70
2019	CS-04	19	81	36
2018	CS	15	85	158
2018	CS-02	19	81	54
2018	CS-04	20	80	35

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	198
2020	CS-05	0	100	11
2019	CS	5	95	196
2019	CS-01	0	100	20
2019	CS-04	0	100	36
2018	CS	5	95	158
2018	CS-01	0	100	12
2018	CS-04	0	100	35

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	198
2020	CS-02	33	67	58
2020	CS-03	53	48	80
2020	CS-04	45	55	38
2019	CS	47	53	196
2019	CS-02	44	56	64
2019	CS-03	54	46	69
2019	CS-04	50	50	36
2018	CS	39	61	158
2018	CS-02	44	56	54
2018	CS-03	40	60	48
2018	CS-04	40	60	35

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	198
2020	CS-02	36	64	58
2020	CS-03	45	55	80
2020	CS-04	45	55	38
2019	CS	41	59	196
2019	CS-02	39	61	64
2019	CS-03	45	55	69
2019	CS-04	33	67	36
2018	CS	34	66	158
2018	CS-02	22	78	54
2018	CS-03	31	69	48
2018	CS-04	51	49	35

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	48	52	198
2020	CS-02	47	53	58
2020	CS-03	45	55	80
2020	CS-04	50	50	38
2019	CS	41	59	196
2019	CS-02	41	59	64
2019	CS-03	41	59	69
2019	CS-04	44	56	36
2018	CS	49	51	158
2018	CS-02	54	46	54
2018	CS-03	50	50	48
2018	CS-04	46	54	35

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	198
2020	CS-02	43	57	58
2020	CS-03	41	59	80
2020	CS-04	61	39	38
2019	CS	39	61	196
2019	CS-02	36	64	64
2019	CS-03	45	55	69
2019	CS-04	36	64	36
2018	CS	40	60	158
2018	CS-02	35	65	54
2018	CS-03	42	58	48
2018	CS-04	54	46	35

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	31	69	198
2020	CS-02	26	74	58
2020	CS-03	33	68	80
2020	CS-04	32	68	38
2019	CS	32	68	196
2019	CS-02	28	72	64
2019	CS-03	38	62	69
2019	CS-04	31	69	36
2018	CS	30	70	158
2018	CS-02	26	74	54
2018	CS-03	33	67	48
2018	CS-04	40	60	35

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	53	47	198
2020	CS-02	50	50	58
2020	CS-03	54	46	80
2020	CS-04	53	47	38
2019	CS	51	49	196
2019	CS-02	44	56	64
2019	CS-03	55	45	69
2019	CS-04	61	39	36
2018	CS	57	43	158
2018	CS-02	72	28	54
2018	CS-03	52	48	48
2018	CS-04	51	49	35

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	32	68	198
2020	CS-02	28	72	58
2020	CS-03	35	65	80
2020	CS-04	39	61	38
2019	CS	38	62	196
2019	CS-02	36	64	64
2019	CS-03	42	58	69
2019	CS-04	44	56	36
2018	CS	32	68	158
2018	CS-02	22	78	54
2018	CS-03	44	56	48
2018	CS-04	34	66	35

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	198
2020	CS-02	9	91	58
2020	CS-05	0	100	11
2019	CS	5	95	196
2018	CS	9	91	158
2018	CS-02	15	85	54
2018	CS-04	0	100	35

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	198
2020	CS-02	9	91	58
2020	CS-03	13	88	80
2019	CS	11	89	196
2019	CS-02	9	91	64
2019	CS-03	12	88	69
2018	CS	13	87	158
2018	CS-02	15	85	54
2018	CS-03	15	85	48

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	51	49	198
2020	CS-02	40	60	58
2020	CS-03	51	49	80
2020	CS-04	58	42	38
2019	CS	49	51	196
2019	CS-02	50	50	64
2019	CS-03	45	55	69
2019	CS-04	53	47	36
2018	CS	51	49	158
2018	CS-02	44	56	54
2018	CS-03	56	44	48
2018	CS-04	57	43	35

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	21	79	198
2020	CS-02	19	81	58
2020	CS-03	20	80	80
2020	CS-04	24	76	38
2019	CS	21	79	196
2019	CS-02	25	75	64
2019	CS-03	26	74	69
2019	CS-04	17	83	36
2018	CS	20	80	158
2018	CS-01	0	100	12
2018	CS-02	30	70	54
2018	CS-03	25	75	48

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	198
2020	CS-02	14	86	58
2020	CS-03	11	89	80
2020	CS-04	21	79	38
2019	CS	13	87	196
2019	CS-02	14	86	64
2019	CS-03	20	80	69
2018	CS	15	85	158
2018	CS-02	15	85	54
2018	CS-03	13	88	48

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	198
2020	CS-02	43	57	58
2020	CS-03	58	43	80
2020	CS-04	55	45	38
2019	CS	55	45	195
2019	CS-02	55	45	64
2019	CS-03	56	44	68
2019	CS-04	61	39	36
2018	CS	56	44	158
2018	CS-02	52	48	54
2018	CS-03	52	48	48
2018	CS-04	71	29	35

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	198
2020	CS-02	21	79	58
2020	CS-03	33	68	80
2020	CS-04	29	71	38
2019	CS	28	72	195
2019	CS-02	25	75	64
2019	CS-03	29	71	68
2019	CS-04	36	64	36
2018	CS	26	74	158
2018	CS-02	31	69	54
2018	CS-03	23	77	48
2018	CS-04	23	77	35

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	198
2020	CS-03	6	94	80
2020	CS-04	13	87	38
2019	CS	11	89	195
2019	CS-02	8	92	64
2019	CS-03	16	84	68
2018	CS	7	93	158
2018	CS-01	0	100	12
2018	CS-04	14	86	35

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	198
2020	CS-02	9	91	58
2020	CS-03	18	83	80
2020	CS-04	13	87	38
2019	CS	15	85	195
2019	CS-02	11	89	64
2019	CS-03	24	76	68
2018	CS	22	78	158
2018	CS-02	24	76	54
2018	CS-03	23	77	48
2018	CS-04	14	86	35

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	198
2020	CS-04	16	84	38
2020	CS-05	0	100	11
2019	CS	12	88	195
2019	CS-02	9	91	64
2019	CS-03	18	82	68
2018	CS	7	93	158
2018	CS-01	0	100	12
2018	CS-02	9	91	54

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	198
2019	CS	5	95	195
2019	CS-01	0	100	20
2019	CS-03	9	91	68
2018	CS	4	96	158
2018	CS-02	9	91	54
2018	CS-04	0	100	35

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	198
2020	CS-02	14	86	58
2020	CS-03	13	88	80
2020	CS-04	0	100	38
2019	CS	13	87	195
2019	CS-02	14	86	64
2019	CS-03	15	85	68
2018	CS	17	83	158
2018	CS-02	24	76	54
2018	CS-03	10	90	48
2018	CS-04	17	83	35

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	198
2020	CS-02	10	90	58
2020	CS-03	13	88	80
2019	CS	13	87	195
2019	CS-02	9	91	64
2019	CS-03	22	78	68
2018	CS	14	86	158
2018	CS-02	17	83	54
2018	CS-04	20	80	35

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	28	72	198
2020	CS-02	31	69	58
2020	CS-03	24	76	80
2020	CS-04	24	76	38
2019	CS	26	74	195
2019	CS-02	23	77	64
2019	CS-03	25	75	68
2019	CS-04	31	69	36
2018	CS	21	79	158
2018	CS-01	50	50	12
2018	CS-02	19	81	54
2018	CS-03	25	75	48

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	189
2019	CS	12	88	185
2019	CS-03	11	89	62
2018	CS	9	91	151
2018	CS-02	12	88	49

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	189
2019	CS	14	86	185
2019	CS-03	16	84	62
2018	CS	17	83	151
2018	CS-02	20	80	49
2018	CS-03	15	85	47
2018	CS-04	14	86	35

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	189
2019	CS	11	89	185
2019	CS-03	13	87	62
2018	CS	11	89	151
2018	CS-02	12	88	49
2018	CS-03	11	89	47

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	189
2019	CS	6	94	185
2019	CS-03	8	92	62
2018	CS	7	93	151
2018	CS-01	0	100	11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	189
2019	CS	11	89	185
2019	CS-03	8	92	62
2018	CS	11	89	151
2018	CS-01	0	100	11
2018	CS-03	13	87	47
2018	CS-04	17	83	35

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	189
2019	CS	7	93	185
2018	CS	7	93	151

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	189
2019	CS	17	83	185
2019	CS-03	19	81	62
2018	CS	23	77	151
2018	CS-02	14	86	49
2018	CS-03	28	72	47
2018	CS-04	34	66	35

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	189
2019	CS	18	82	185
2019	CS-01	30	70	20
2019	CS-03	21	79	62
2018	CS	14	86	151
2018	CS-02	12	88	49
2018	CS-03	17	83	47

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	19	81	189
2019	CS	16	84	185
2019	CS-01	25	75	20
2019	CS-03	15	85	62
2018	CS	13	87	151
2018	CS-02	14	86	49
2018	CS-03	13	87	47

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	189
2019	CS	34	66	185
2019	CS-03	29	71	62
2018	CS	30	70	151
2018	CS-02	22	78	49
2018	CS-03	34	66	47
2018	CS-04	34	66	35

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	189
2019	CS	11	89	185
2019	CS-03	16	84	62
2018	CS	11	89	151
2018	CS-03	13	87	47

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	48	52	189
2019	CS	49	51	185
2019	CS-03	50	50	62
2018	CS	49	51	151
2018	CS-02	47	53	49
2018	CS-03	51	49	47
2018	CS-04	57	43	35

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	57	43	189
2019	CS	52	48	185
2019	CS-03	52	48	62
2018	CS	56	44	151
2018	CS-02	61	39	49
2018	CS-03	55	45	47
2018	CS-04	54	46	35

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	189
2019	CS	4	96	185
2018	CS	5	95	151
2018	CS-04	0	100	35

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	189
2019	CS	18	82	185
2019	CS-03	24	76	62
2018	CS	15	85	151
2018	CS-02	16	84	49
2018	CS-04	20	80	35

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	16	18	4	3	30	8	61	10	2434
2020	CS-01	29	11	13	2	1	29	15	70	6	150
2020	CS-02	21	15	17	3	2	33	9	61	9	790
2020	CS-03	19	17	17	4	3	32	7	60	11	919
2020	CS-04	25	16	20	3	3	26	7	61	9	453
2020	CS-05	32	17	20	9	2	16	4	61	13	103
2019	CS	21	15	21	4	3	28	9	56	11	2327
2019	CS-01	33	14	14	2	3	23	12	72	6	189
2019	CS-02	19	14	21	4	3	29	9	54	12	727
2019	CS-03	19	13	22	3	3	30	9	53	11	847
2019	CS-04	21	17	20	5	3	26	8	57	12	423
2019	CS-05	27	22	31	2	0	13	5	59	3	86
2018	CS	16	15	25	4	4	30	7	49	12	1734
2018	CS-01	19	16	24	1	4	31	5	55	8	121
2018	CS-02	15	14	27	2	5	30	8	46	11	555
2018	CS-03	15	13	25	4	3	33	7	47	12	663
2018	CS-04	15	18	23	5	6	26	7	49	16	289
2018	CS-05	34	25	16	3	0	19	3	76	4	64
2017	CS	13	14	23	3	4	33	10	48	12	2128
2017	CS-01	19	10	24	2	3	30	13	50	9	160
2017	CS-02	12	13	21	3	5	35	11	47	15	767
2017	CS-03	12	13	24	3	4	35	9	45	12	803
2017	CS-04	16	17	24	4	2	26	12	53	9	327
2017	CS-05	18	25	18	4	7	26	4	60	15	57
2014	CS	12	13	23	4	4	35	9	45	15	2702
2014	CS-01	13	15	18	5	7	35	7	48	21	226
2014	CS-02	9	13	22	4	3	38	10	43	14	1062
2014	CS-03	12	13	24	4	4	33	9	44	14	923
2014	CS-04	14	14	25	4	4	31	9	45	12	390
2014	CS-05	23	18	14	8	4	31	4	62	17	80

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	31	15	3	2	10	1	76	6	2435
2020	CS-01	52	21	11	3	2	9	2	82	5	151
2020	CS-02	35	29	17	3	2	12	2	75	5	791
2020	CS-03	34	34	14	4	3	10	1	76	8	918
2020	CS-04	41	33	16	4	2	5	0	77	6	454
2020	CS-05	48	31	14	2	2	3	0	82	4	102
2019	CS	36	29	17	4	2	11	1	74	6	2328
2019	CS-01	45	19	15	3	2	14	3	77	5	189
2019	CS-02	34	28	17	5	3	11	2	72	9	726
2019	CS-03	35	29	19	3	2	12	1	73	5	848
2019	CS-04	37	31	16	4	2	9	0	75	7	423
2019	CS-05	40	44	10	3	0	2	0	86	4	87
2018	CS	28	30	23	4	2	11	1	66	7	1737
2018	CS-01	34	21	24	2	3	14	2	66	6	122
2018	CS-02	24	30	24	3	3	14	2	64	8	554
2018	CS-03	28	29	25	4	1	12	1	65	6	665
2018	CS-04	27	36	21	3	4	8	0	69	8	289
2018	CS-05	48	33	17	0	0	0	2	83	0	64
2017	CS	22	28	23	4	3	19	2	62	9	2129
2017	CS-01	27	22	21	6	2	17	4	63	10	160
2017	CS-02	20	25	22	4	4	21	2	60	11	767
2017	CS-03	20	29	24	4	2	19	2	62	7	803
2017	CS-04	25	30	24	3	3	12	2	65	7	328
2017	CS-05	28	42	16	3	2	9	0	77	6	57
2014	CS	18	25	24	5	3	24	2	57	11	2703
2014	CS-01	19	24	20	5	4	25	2	59	13	226
2014	CS-02	16	24	24	5	2	27	3	56	10	1063
2014	CS-03	17	25	25	6	3	23	2	56	11	923
2014	CS-04	21	25	25	4	4	19	2	58	10	390
2014	CS-05	28	29	21	5	5	13	0	64	11	80

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	2439
2020	CS-01	5	95	151
2020	CS-02	5	95	793
2020	CS-03	6	94	920
2020	CS-04	8	92	452
2020	CS-05	10	90	103
2019	CS	6	94	2328
2019	CS-01	4	96	189
2019	CS-02	6	94	727
2019	CS-03	6	94	849
2019	CS-04	7	93	422
2019	CS-05	6	94	86
2018	CS	5	95	1732
2018	CS-01	7	93	122
2018	CS-02	6	94	554
2018	CS-03	5	95	663
2018	CS-04	5	95	288

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	33	67	153
2020	CS-02	27	73	41
2020	CS-03	35	65	55
2020	CS-04	38	62	37
2019	CS	32	68	130
2019	CS-02	28	73	40
2019	CS-03	35	65	49
2019	CS-04	37	63	27
2018	CS	24	76	90
2018	CS-02	17	83	35
2018	CS-03	32	68	31

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	70	30	153
2020	CS-02	63	37	41
2020	CS-03	75	25	55
2020	CS-04	62	38	37
2019	CS	68	32	130
2019	CS-02	70	30	40
2019	CS-03	57	43	49
2018	CS	77	23	90
2018	CS-02	69	31	35
2018	CS-03	81	19	31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-05	0	100	10
2019	CS	5	95	130

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	130
2019	CS-02	100	40
2019	CS-03	100	49
2019	CS-04	100	27
2018	CS	100	90
2018	CS-02	100	35
2018	CS-03	100	31
2018	CS-04	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	153
2020	CS-02	22	78	41
2019	CS	15	85	130
2019	CS-02	13	88	40
2019	CS-03	10	90	49
2019	CS-04	22	78	27
2018	CS	9	91	90
2018	CS-02	14	86	35
2018	CS-03	0	100	31

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	130
2019	CS-04	0	100	27

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	153
2020	CS-02	17	83	41
2020	CS-03	11	89	55
2020	CS-04	22	78	37
2019	CS	16	84	130
2019	CS-02	18	83	40
2019	CS-03	18	82	49
2018	CS	14	86	90
2018	CS-02	20	80	35

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	27	73	153
2020	CS-02	29	71	41
2020	CS-03	15	85	55
2020	CS-04	41	59	37
2019	CS	21	79	127
2019	CS-02	38	63	40
2019	CS-03	10	90	48
2019	CS-04	19	81	26
2018	CS	14	86	90
2018	CS-02	17	83	35

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	22	78	153
2020	CS-02	24	76	41
2020	CS-03	18	82	55
2020	CS-04	30	70	37
2019	CS	22	78	127
2019	CS-02	33	68	40
2019	CS-03	13	88	48
2019	CS-04	27	73	26
2018	CS	24	76	90
2018	CS-02	34	66	35
2018	CS-03	19	81	31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	153
2020	CS-02	12	88	41
2020	CS-03	9	91	55
2020	CS-04	24	76	37
2019	CS	11	89	127
2019	CS-02	13	88	40
2019	CS-03	10	90	48
2018	CS	10	90	90

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-04	0	100	37
2020	CS-05	0	100	10
2019	CS	4	96	127
2019	CS-04	0	100	26

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	153
2020	CS-02	29	71	41
2020	CS-03	24	76	55
2020	CS-04	19	81	37
2019	CS	24	76	127
2019	CS-02	28	73	40
2019	CS-03	13	88	48
2019	CS-04	35	65	26
2018	CS	27	73	90
2018	CS-02	26	74	35
2018	CS-03	23	77	31
2018	CS-04	46	54	13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	31	69	153
2020	CS-02	22	78	41
2020	CS-03	29	71	55
2020	CS-04	38	62	37
2019	CS	36	64	127
2019	CS-02	33	68	40
2019	CS-03	29	71	48
2019	CS-04	54	46	26
2018	CS	27	73	90
2018	CS-02	31	69	35
2018	CS-03	26	74	31

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-05	0	100	10
2019	CS	6	94	127

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	153
2019	CS	9	91	127
2019	CS-02	13	88	40

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	153
2020	CS-03	13	87	55
2019	CS	8	92	127
2019	CS-02	13	88	40
2018	CS	11	89	90
2018	CS-03	16	84	31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	153
2020	CS-02	100	41
2020	CS-03	100	55
2020	CS-04	100	37
2019	CS	100	127
2019	CS-02	100	40
2019	CS-03	100	48
2019	CS-04	100	26
2018	CS	100	90
2018	CS-02	100	35
2018	CS-03	100	31
2018	CS-04	100	13

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	153
2020	CS-02	15	85	41
2020	CS-03	15	85	55
2019	CS	23	77	127
2019	CS-02	23	78	40
2019	CS-03	29	71	48
2019	CS-04	19	81	26
2018	CS	23	77	90
2018	CS-03	32	68	31

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2018	CS	100	90
2018	CS-02	100	35
2018	CS-03	100	31
2018	CS-04	100	13

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	153
2020	CS-02	22	78	41
2020	CS-03	29	71	55
2020	CS-04	27	73	37
2019	CS	23	77	127
2019	CS-02	20	80	40
2019	CS-03	27	73	48
2019	CS-04	19	81	26
2018	CS	28	72	90
2018	CS-02	26	74	35
2018	CS-03	29	71	31

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	27	73	153
2020	CS-02	20	80	41
2020	CS-03	29	71	55
2020	CS-04	38	62	37
2019	CS	29	71	126
2019	CS-02	18	83	40
2019	CS-03	46	54	48
2019	CS-04	20	80	25
2018	CS	24	76	90
2018	CS-02	20	80	35
2018	CS-03	26	74	31
2018	CS-04	38	62	13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	153
2020	CS-03	9	91	55
2020	CS-04	19	81	37
2019	CS	17	83	126
2019	CS-03	29	71	48
2018	CS	19	81	90
2018	CS-02	14	86	35
2018	CS-03	29	71	31

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-05	0	100	10
2019	CS	7	93	126
2018	CS	6	94	90

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	153
2020	CS-02	15	85	41
2020	CS-03	9	91	55
2020	CS-05	0	100	10
2019	CS	13	87	126
2019	CS-02	13	88	40
2019	CS-03	17	83	48
2018	CS	18	82	90
2018	CS-02	23	77	35

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-02	0	100	41
2020	CS-04	16	84	37
2019	CS	5	95	126

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	153
2019	CS	4	96	126

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	153
2020	CS-05	0	100	10
2019	CS	9	91	126
2018	CS	8	92	90

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	153
2020	CS-03	9	91	55
2020	CS-04	14	86	37
2020	CS-05	0	100	10
2019	CS	6	94	126
2019	CS-03	10	90	48
2018	CS	12	88	90

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	56	44	153
2020	CS-02	56	44	41
2020	CS-03	60	40	55
2020	CS-04	43	57	37
2019	CS	57	43	126
2019	CS-02	65	35	40
2019	CS-03	40	60	48
2019	CS-04	72	28	25
2018	CS	46	54	90
2018	CS-02	49	51	35
2018	CS-03	39	61	31
2018	CS-04	38	62	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	148
2019	CS	5	95	115
2018	CS	0	100	87
2018	CS-02	0	100	33
2018	CS-03	0	100	31
2018	CS-04	0	100	13

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	15	85	148
2019	CS	14	86	115
2018	CS	17	83	87
2018	CS-03	26	74	31

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	148

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	115
2018	CS	100	87
2018	CS-02	100	33
2018	CS-03	100	31
2018	CS-04	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	148
2019	CS	4	96	115

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	3	97	148

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	148
2019	CS	12	88	115
2018	CS	13	87	87
2018	CS-03	19	81	31

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	148
2019	CS	8	92	115
2018	CS	18	82	87
2018	CS-02	21	79	33
2018	CS-03	16	84	31

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	148
2019	CS	10	90	115
2018	CS	14	86	87
2018	CS-02	18	82	33

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	148
2019	CS	24	76	115
2018	CS	29	71	87
2018	CS-02	27	73	33
2018	CS-03	29	71	31

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	148
2019	CS	10	90	115
2018	CS	13	87	87

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	148
2019	CS	43	57	115
2018	CS	51	49	87
2018	CS-02	58	42	33
2018	CS-03	39	61	31
2018	CS-04	54	46	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	148

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	70	30	148
2019	CS	66	34	115
2018	CS	69	31	87
2018	CS-02	70	30	33
2018	CS-03	68	32	31

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	4	96	115
2018	CS	6	94	87
2018	CS-04	0	100	13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	148
2019	CS	10	90	115
2018	CS	18	82	87
2018	CS-02	27	73	33

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	16	19	2	2	33	7	62	7	2437
2020	CS-01	32	14	13	2	0	28	11	75	3	151
2020	CS-02	21	15	19	2	2	34	8	62	6	792
2020	CS-03	19	18	17	2	2	36	5	63	8	919
2020	CS-04	25	15	22	3	2	28	6	60	8	453
2020	CS-05	33	16	25	2	3	18	3	62	6	103
2019	CS	21	15	22	2	2	31	7	58	7	2323
2019	CS-01	35	8	19	2	1	29	7	68	3	189
2019	CS-02	19	15	21	1	3	32	8	58	7	725
2019	CS-03	18	14	23	2	2	32	8	54	7	847
2019	CS-04	21	16	23	3	2	30	5	57	8	422
2019	CS-05	30	19	22	2	0	22	5	67	3	86
2018	CS	17	14	26	2	3	31	6	50	8	1734
2018	CS-01	21	16	28	2	2	26	4	54	6	122
2018	CS-02	16	12	29	3	3	31	7	45	9	550
2018	CS-03	16	14	26	2	2	34	6	49	8	667
2018	CS-04	17	16	25	3	3	30	6	51	10	290
2018	CS-05	33	22	14	0	0	25	6	80	0	64
2017	CS	13	15	23	2	3	37	8	50	9	2126
2017	CS-01	17	11	24	2	2	34	9	50	7	160
2017	CS-02	11	15	22	2	5	39	8	47	12	765
2017	CS-03	13	13	25	2	1	39	7	48	6	802
2017	CS-04	15	20	21	4	2	29	9	56	10	328
2017	CS-05	23	23	14	0	2	30	9	74	3	57
2014	CS	12	13	23	3	2	38	9	47	9	2702
2014	CS-01	12	15	21	3	4	40	6	49	12	226
2014	CS-02	10	14	22	3	2	40	10	47	9	1063
2014	CS-03	13	13	23	2	3	37	8	47	10	922
2014	CS-04	12	13	28	2	1	36	8	44	6	390
2014	CS-05	28	9	20	1	0	38	5	63	2	80

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	31	16	3	2	10	2	77	5	2435
2020	CS-01	48	22	13	2	1	11	4	81	4	151
2020	CS-02	36	28	16	2	2	13	3	76	5	790
2020	CS-03	35	33	15	3	2	11	1	77	6	920
2020	CS-04	41	31	17	4	2	4	0	76	6	454
2020	CS-05	48	32	15	1	1	3	0	83	2	102
2019	CS	36	27	18	2	2	13	2	73	5	2323
2019	CS-01	46	19	14	3	0	16	3	79	3	189
2019	CS-02	34	26	20	2	3	14	2	71	6	725
2019	CS-03	34	28	19	2	2	13	1	73	5	848
2019	CS-04	35	30	19	4	2	10	1	73	6	420
2019	CS-05	48	29	14	3	0	3	2	82	4	87
2018	CS	27	29	23	3	2	14	1	66	6	1736
2018	CS-01	34	19	25	1	2	18	1	65	4	122
2018	CS-02	24	27	25	3	3	15	2	62	8	552
2018	CS-03	26	31	24	4	2	13	1	66	6	667
2018	CS-04	28	33	22	2	2	11	1	70	5	290
2018	CS-05	48	34	9	0	0	6	2	90	0	64
2017	CS	23	27	22	3	2	21	2	65	7	2126
2017	CS-01	26	22	22	2	2	21	5	65	5	160
2017	CS-02	19	27	21	4	3	24	1	62	9	767
2017	CS-03	22	27	23	2	1	23	2	65	5	800
2017	CS-04	27	29	23	3	2	14	2	66	6	328
2017	CS-05	42	30	14	2	2	10	0	80	4	57
2014	CS	19	24	23	3	2	26	2	61	7	2702
2014	CS-01	18	23	22	3	2	30	3	61	7	226
2014	CS-02	18	24	22	3	1	28	3	61	7	1063
2014	CS-03	20	23	24	2	3	26	2	59	8	922
2014	CS-04	20	27	25	3	2	23	1	61	6	390
2014	CS-05	36	23	14	6	0	21	0	75	8	80

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	5	41	17	20	12	11	42	41
2020	CS-02	0	8	25	17	33	17	10	60	12
2020	CS-04	0	7	47	20	20	7	7	43	15

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	23	17	11	10	1	61	22	2437
2020	CS-01	38	16	18	13	15	1	54	28	151
2020	CS-02	30	25	21	12	10	1	55	23	793
2020	CS-03	38	23	16	11	11	1	61	23	917
2020	CS-04	45	25	12	8	8	2	71	16	453
2020	CS-05	56	18	11	11	4	0	75	15	103

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	29	19	11	8	1	1	61	19	2431
2020	CS-01	34	17	21	16	11	1	1	51	27	150
2020	CS-02	32	27	20	10	9	1	1	61	19	794
2020	CS-03	30	31	18	12	8	0	0	62	21	919
2020	CS-04	30	34	20	8	8	0	0	65	16	447
2020	CS-05	42	25	21	9	4	0	0	66	13	101
2019	CS	25	26	22	12	13	0	1	52	26	2325
2019	CS-01	20	24	22	15	15	0	3	46	31	188
2019	CS-02	28	26	20	11	13	0	1	54	25	729
2019	CS-03	26	25	22	13	14	0	1	51	26	846
2019	CS-04	24	28	23	12	13	0	1	52	25	422
2019	CS-05	23	26	29	12	10	0	0	49	22	86
2018	CS	21	25	24	13	16	0	1	47	29	1739
2018	CS-01	20	22	20	15	22	1	0	43	38	121
2018	CS-02	19	25	26	11	16	0	2	45	28	553
2018	CS-03	22	26	24	12	15	0	1	49	27	667
2018	CS-04	25	26	20	15	13	0	1	51	28	291
2018	CS-05	23	28	23	13	13	0	0	52	25	64
2017	CS	20	27	21	14	16	0	2	48	31	2129
2017	CS-01	16	27	19	12	21	1	5	46	34	160
2017	CS-02	20	28	20	14	16	0	2	48	31	767
2017	CS-03	19	28	22	14	15	0	2	48	29	803
2017	CS-04	25	23	19	17	14	0	2	49	32	328
2017	CS-05	21	21	25	12	19	0	2	43	32	57

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	26	27	15	10	0	0	48	25	2438
2020	CS-01	39	23	21	9	6	1	1	63	16	150
2020	CS-02	31	28	25	10	5	0	1	59	15	793
2020	CS-03	18	27	29	15	11	0	0	45	26	920
2020	CS-04	13	22	27	22	17	0	0	35	38	452
2020	CS-05	7	19	25	31	17	0	0	26	49	103
2019	CS	21	29	25	15	8	0	1	51	24	2321
2019	CS-01	37	31	18	7	4	1	3	70	12	188
2019	CS-02	27	31	23	13	4	1	1	60	18	728
2019	CS-03	18	30	25	15	10	0	1	48	26	846
2019	CS-04	14	25	30	19	11	0	1	40	31	418
2019	CS-05	9	18	32	21	20	0	0	28	40	87
2018	CS	18	27	30	15	10	0	0	45	25	1733
2018	CS-01	29	23	33	8	4	2	2	53	13	120
2018	CS-02	26	29	26	11	7	1	1	55	18	554
2018	CS-03	15	29	33	15	8	0	0	44	23	662
2018	CS-04	8	24	31	19	18	0	0	32	37	290
2018	CS-05	5	14	23	36	22	0	0	19	58	64
2017	CS	19	28	26	16	10	0	1	47	26	2125
2017	CS-01	26	26	26	14	4	1	3	54	19	159
2017	CS-02	25	32	24	12	7	1	1	58	18	768
2017	CS-03	16	28	27	18	9	1	0	45	28	801
2017	CS-04	10	21	30	21	18	0	0	31	39	327
2017	CS-05	7	12	28	28	25	0	0	19	53	57

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	30	22	13	9	0	1	56	22	2433
2020	CS-01	47	28	10	9	4	1	1	77	13	151
2020	CS-02	37	30	17	10	5	1	1	68	15	789
2020	CS-03	19	35	23	12	9	0	0	55	21	919
2020	CS-04	13	25	28	21	13	0	0	38	34	451
2020	CS-05	8	17	31	23	21	0	0	24	45	103
2019	CS	25	31	20	14	8	1	1	57	23	2315
2019	CS-01	40	28	14	11	1	2	4	72	13	188
2019	CS-02	35	32	17	10	4	1	2	68	14	727
2019	CS-03	20	34	23	12	10	0	1	55	22	840
2019	CS-04	14	27	22	24	12	0	0	42	36	419
2019	CS-05	7	21	20	28	25	0	0	28	53	87
2018	CS	19	29	25	15	10	1	1	49	25	1734
2018	CS-01	31	33	24	3	5	2	3	66	9	120
2018	CS-02	29	30	21	11	5	1	2	61	17	553
2018	CS-03	16	31	28	14	9	1	1	48	24	665
2018	CS-04	7	24	28	23	17	0	0	31	40	289
2018	CS-05	2	8	30	39	22	0	0	9	61	64
2017	CS	20	29	23	16	10	0	1	49	27	2122
2017	CS-01	31	27	21	14	1	1	5	61	16	158
2017	CS-02	27	33	20	11	6	1	2	62	17	765
2017	CS-03	16	28	27	17	11	1	1	45	28	802
2017	CS-04	8	23	24	25	19	0	0	31	45	326
2017	CS-05	7	9	28	21	35	0	0	16	56	57

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	26	23	15	13	1	1	49	28	2428
2020	CS-01	37	24	17	6	13	1	1	63	20	151
2020	CS-02	33	26	20	12	7	1	1	59	20	790
2020	CS-03	17	28	24	16	14	1	0	46	30	916
2020	CS-04	13	23	27	19	17	0	1	37	36	449
2020	CS-05	7	19	25	25	24	0	1	26	50	102
2019	CS	19	25	23	18	14	1	1	45	32	2313
2019	CS-01	31	26	21	9	9	1	3	60	18	187
2019	CS-02	27	27	20	14	11	1	1	55	25	722
2019	CS-03	15	27	23	19	15	1	1	42	34	845
2019	CS-04	10	20	28	21	20	0	0	30	41	418
2019	CS-05	5	18	25	31	21	0	0	23	52	87
2018	CS	16	24	24	19	15	1	1	41	35	1736
2018	CS-01	25	25	20	19	9	1	2	51	29	121
2018	CS-02	22	25	23	14	12	1	2	49	28	555
2018	CS-03	14	25	26	20	14	1	0	40	34	662
2018	CS-04	8	19	27	23	22	1	1	27	46	291
2018	CS-05	2	14	25	36	23	0	0	16	59	64
2017	CS	15	23	24	20	16	1	1	39	37	2124
2017	CS-01	16	27	25	14	13	0	5	45	28	159
2017	CS-02	22	26	22	15	13	1	1	49	29	767
2017	CS-03	13	22	25	22	16	1	1	36	39	799
2017	CS-04	6	17	26	25	24	0	0	24	50	328
2017	CS-05	5	14	28	24	28	0	0	19	52	57

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	27	14	7	4	0	3	74	12	2428
2020	CS-01	62	17	10	3	2	1	5	84	6	148
2020	CS-02	54	24	13	4	2	1	3	80	6	792
2020	CS-03	44	29	14	6	4	0	3	75	10	918
2020	CS-04	33	28	16	13	7	0	2	63	21	451
2020	CS-05	10	32	27	18	11	0	2	43	30	100
2019	CS	47	28	12	5	3	0	4	79	9	2320
2019	CS-01	65	16	8	2	2	1	6	87	4	188
2019	CS-02	55	23	11	4	2	1	5	82	6	726
2019	CS-03	46	32	10	6	3	0	4	81	9	845
2019	CS-04	37	31	14	9	5	0	3	71	14	421
2019	CS-05	20	34	23	7	14	0	2	55	21	86
2018	CS	41	28	15	6	3	1	5	74	10	1735
2018	CS-01	52	26	11	3	1	2	5	84	4	121
2018	CS-02	49	26	13	3	3	1	6	80	7	554
2018	CS-03	40	31	15	6	2	1	5	75	9	662
2018	CS-04	32	30	20	8	7	0	4	64	15	291
2018	CS-05	13	27	30	22	8	0	2	40	30	64
2017	CS	40	29	15	6	4	1	7	74	10	2121
2017	CS-01	47	22	9	4	1	1	15	83	6	160
2017	CS-02	46	28	12	4	2	1	7	80	7	765
2017	CS-03	40	29	16	6	3	1	6	74	9	801
2017	CS-04	26	33	20	10	8	0	4	61	18	326
2017	CS-05	13	29	30	13	14	0	2	42	27	56

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	30	20	10	6	0	0	64	16	2437
2020	CS-01	50	26	12	7	5	1	1	77	11	151
2020	CS-02	39	28	21	8	3	0	1	68	11	792
2020	CS-03	32	33	20	10	6	0	0	65	16	920
2020	CS-04	27	30	20	13	10	0	0	57	23	451
2020	CS-05	17	31	25	10	17	0	0	49	26	103
2019	CS	38	31	17	7	5	0	1	70	12	2326
2019	CS-01	51	25	11	6	5	1	2	78	11	189
2019	CS-02	43	30	14	7	4	0	1	74	11	727
2019	CS-03	38	32	18	6	4	0	1	71	11	849
2019	CS-04	28	34	23	8	7	0	0	63	15	420
2019	CS-05	27	24	21	12	16	0	0	51	28	86
2018	CS	35	29	19	9	6	1	1	66	15	1731
2018	CS-01	44	19	22	7	7	1	0	63	14	121
2018	CS-02	40	28	18	7	5	1	1	70	12	554
2018	CS-03	36	31	18	8	5	1	1	68	14	661
2018	CS-04	28	33	20	11	9	0	0	61	19	289
2018	CS-05	17	19	28	19	17	0	0	36	36	64
2017	CS	32	31	20	10	5	0	1	65	15	2124
2017	CS-01	41	25	19	6	7	1	1	67	13	160
2017	CS-02	35	33	18	9	4	0	1	69	13	767
2017	CS-03	32	31	21	10	5	1	1	64	15	799
2017	CS-04	28	32	20	13	7	0	1	60	19	327
2017	CS-05	14	24	32	19	10	0	0	39	30	57

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	26	18	8	6	7	65	15	2435
2020	CS-01	44	26	11	5	3	10	78	9	149
2020	CS-02	37	25	19	7	5	7	66	13	793
2020	CS-03	31	28	19	9	6	7	64	16	920
2020	CS-04	35	24	18	10	9	5	62	19	451
2020	CS-05	27	30	23	6	10	4	60	16	103

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	35	20	7	4	1	1	68	12	2432
2020	CS-01	48	27	16	4	2	1	1	77	6	150
2020	CS-02	36	34	19	6	3	1	1	71	9	792
2020	CS-03	30	37	20	8	5	1	1	68	12	916
2020	CS-04	25	39	21	10	5	0	0	65	15	451
2020	CS-05	32	35	21	6	6	0	0	67	12	103
2019	CS	27	36	21	9	5	1	1	64	15	2323
2019	CS-01	38	32	13	7	6	1	3	73	14	189
2019	CS-02	31	35	20	6	5	1	2	68	11	726
2019	CS-03	24	37	23	11	5	0	1	61	16	847
2019	CS-04	21	36	23	13	6	0	0	58	19	422
2019	CS-05	21	42	20	10	7	0	0	63	17	86
2018	CS	21	33	26	13	5	1	1	56	18	1733
2018	CS-01	29	34	24	8	1	3	2	66	9	119
2018	CS-02	25	33	25	11	4	1	1	59	16	551
2018	CS-03	20	35	26	13	5	1	1	55	18	669
2018	CS-04	17	30	28	17	7	0	0	47	24	287
2018	CS-05	20	36	25	11	8	0	0	56	19	64
2017	CS	21	31	25	13	7	1	1	53	21	2118
2017	CS-01	34	31	19	8	4	1	3	68	12	160
2017	CS-02	23	35	22	11	7	1	2	59	18	763
2017	CS-03	18	30	28	15	7	1	1	49	23	797
2017	CS-04	15	30	27	15	11	0	1	46	26	327
2017	CS-05	25	21	31	16	7	0	0	46	23	57

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	32	24	12	7	1	0	56	20	2437
2020	CS-01	42	32	15	5	5	0	1	75	10	151
2020	CS-02	31	33	20	9	4	1	1	65	14	794
2020	CS-03	19	34	27	12	8	1	0	53	20	919
2020	CS-04	16	27	29	18	10	0	0	43	28	450
2020	CS-05	11	30	21	27	10	1	0	41	37	103
2019	CS	18	31	25	15	9	1	1	50	24	2322
2019	CS-01	36	29	21	7	4	2	2	67	11	189
2019	CS-02	25	34	22	12	6	1	1	60	18	723
2019	CS-03	14	32	28	16	10	0	0	46	26	847
2019	CS-04	9	28	29	20	13	0	0	38	34	423
2019	CS-05	8	31	24	21	16	0	0	39	37	87
2018	CS	15	28	26	18	11	1	1	44	29	1729
2018	CS-01	25	33	24	14	3	2	0	59	17	119
2018	CS-02	22	33	25	12	7	1	0	55	19	550
2018	CS-03	13	26	27	19	13	1	1	40	33	667
2018	CS-04	8	21	29	24	17	0	0	29	41	286
2018	CS-05	6	23	23	27	20	0	0	30	47	64
2017	CS	13	28	24	21	12	1	1	42	34	2124
2017	CS-01	25	29	22	18	3	1	2	56	22	160
2017	CS-02	18	33	23	15	9	1	2	52	24	765
2017	CS-03	9	28	24	24	13	1	1	38	38	801
2017	CS-04	6	21	25	29	19	0	0	27	49	327
2017	CS-05	5	16	31	28	19	0	0	21	47	57

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	32	20	12	6	0	1	62	18	2432
2020	CS-01	43	31	11	11	3	0	1	74	15	150
2020	CS-02	36	33	16	8	5	1	1	70	14	791
2020	CS-03	27	33	22	11	7	1	1	60	18	918
2020	CS-04	22	30	23	17	8	0	0	52	25	450
2020	CS-05	17	44	25	10	5	0	0	60	15	103
2019	CS	24	29	24	13	9	0	1	54	22	2315
2019	CS-01	33	25	20	11	8	2	2	60	20	189
2019	CS-02	30	30	20	11	6	1	2	62	18	724
2019	CS-03	22	30	24	14	9	0	0	52	23	843
2019	CS-04	16	29	29	16	10	0	0	45	26	420
2019	CS-05	21	30	27	9	13	0	0	51	22	86
2018	CS	19	27	26	17	10	1	1	47	27	1725
2018	CS-01	28	26	22	18	5	1	0	54	24	119
2018	CS-02	24	29	24	14	7	1	1	54	21	548
2018	CS-03	17	26	27	16	13	1	1	44	29	664
2018	CS-04	13	22	30	23	12	0	0	35	35	287
2018	CS-05	19	31	23	13	14	0	0	50	27	64
2017	CS	17	28	23	19	12	0	1	45	31	2122
2017	CS-01	29	24	27	14	5	0	2	53	19	160
2017	CS-02	20	31	22	15	10	0	1	52	25	764
2017	CS-03	15	26	23	22	13	1	1	42	35	800
2017	CS-04	11	25	24	23	17	0	1	36	40	327
2017	CS-05	14	28	25	21	12	0	0	42	33	57

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	28	13	7	4	1	1	75	11	2427
2020	CS-01	52	22	13	9	3	0	1	75	13	151
2020	CS-02	46	29	12	7	4	1	1	77	11	789
2020	CS-03	45	28	14	7	5	1	1	74	12	916
2020	CS-04	48	28	14	5	4	0	0	76	9	449
2020	CS-05	48	25	14	7	5	1	0	74	12	102
2019	CS	44	29	13	7	5	1	1	74	12	2318
2019	CS-01	47	24	12	8	6	2	2	73	14	188
2019	CS-02	41	30	13	7	5	1	2	73	13	723
2019	CS-03	44	30	13	7	4	1	1	76	11	844
2019	CS-04	44	29	15	7	4	0	0	73	12	423
2019	CS-05	53	21	14	5	7	0	0	74	12	86

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	31	20	8	4	1	68	12	2434
2020	CS-01	47	29	13	6	5	1	77	11	151
2020	CS-02	37	30	20	7	5	1	68	12	791
2020	CS-03	34	32	21	9	4	1	66	13	919
2020	CS-04	37	34	17	9	3	0	71	12	450
2020	CS-05	32	36	23	5	4	0	68	9	103

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	31	21	11	5	1	0	63	17	2435
2020	CS-01	42	26	15	9	7	1	0	69	16	151
2020	CS-02	35	33	19	8	4	1	1	68	12	791
2020	CS-03	28	31	23	11	5	1	0	60	17	917
2020	CS-04	28	30	20	15	7	0	0	57	22	453
2020	CS-05	24	36	21	13	6	0	0	60	18	103
2019	CS	29	32	21	10	6	0	1	63	16	2312
2019	CS-01	33	34	18	7	6	1	1	68	14	188
2019	CS-02	33	32	19	9	5	1	1	66	15	723
2019	CS-03	28	34	23	9	6	0	0	62	15	843
2019	CS-04	28	31	22	12	6	0	1	59	18	421
2019	CS-05	21	32	25	13	9	0	0	53	22	85
2018	CS	25	30	24	12	7	1	1	56	19	1725
2018	CS-01	32	33	23	8	4	1	0	65	13	120
2018	CS-02	31	31	24	8	4	1	1	63	13	547
2018	CS-03	24	32	23	13	7	1	1	56	21	666
2018	CS-04	17	28	29	15	10	0	1	45	26	286
2018	CS-05	21	21	32	17	10	0	0	41	27	63
2017	CS	26	32	22	11	7	1	1	59	19	2121
2017	CS-01	34	29	21	9	4	1	2	65	13	160
2017	CS-02	28	35	19	9	7	1	2	65	16	764
2017	CS-03	23	33	23	12	6	1	1	58	19	800
2017	CS-04	22	27	25	15	10	0	1	50	25	326
2017	CS-05	19	25	25	23	7	2	0	45	30	57

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	24	10	4	2	0	2	84	6	2424
2020	CS-01	63	16	11	6	2	0	1	80	8	150
2020	CS-02	53	25	13	4	2	0	2	80	7	787
2020	CS-03	58	24	10	3	2	0	2	85	5	914
2020	CS-04	64	24	7	2	2	0	2	90	3	450
2020	CS-05	60	31	6	3	0	0	0	91	3	103
2019	CS	60	22	11	3	3	0	2	83	6	2315
2019	CS-01	68	16	8	2	4	0	2	86	5	188
2019	CS-02	56	22	12	5	3	1	2	80	8	724
2019	CS-03	61	22	10	3	2	0	2	84	5	844
2019	CS-04	60	23	10	3	2	0	2	84	5	422
2019	CS-05	62	27	5	2	2	0	1	90	5	84
2018	CS	56	21	11	6	4	0	1	79	10	1719
2018	CS-01	54	25	8	7	4	1	1	81	11	118
2018	CS-02	55	21	12	6	4	1	2	78	10	547
2018	CS-03	56	21	11	5	4	0	2	79	10	665
2018	CS-04	57	19	12	7	4	0	0	77	11	284
2018	CS-05	72	19	6	2	2	0	0	91	3	64
2017	CS	57	23	11	5	3	0	1	81	7	2127
2017	CS-01	62	19	11	4	3	0	2	82	8	160
2017	CS-02	58	22	11	4	3	0	2	81	7	766
2017	CS-03	55	24	12	5	3	1	1	80	8	803
2017	CS-04	57	24	11	5	2	0	1	82	8	327
2017	CS-05	65	14	14	7	0	0	0	79	7	57

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	32	13	4	3	0	0	80	7	2422
2020	CS-01	50	27	15	3	3	1	1	78	6	150
2020	CS-02	46	32	14	4	2	0	1	79	7	787
2020	CS-03	49	30	14	4	2	0	0	79	6	916
2020	CS-04	52	33	8	3	4	0	0	85	7	447
2020	CS-05	49	37	10	3	1	0	0	86	4	102

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	16	6	2	1	0	5	90	3	2426
2020	CS-01	73	13	6	1	2	1	5	91	3	151
2020	CS-02	67	18	8	2	2	0	4	88	4	793
2020	CS-03	68	17	6	2	1	1	5	90	3	913
2020	CS-04	76	13	4	1	1	0	4	93	2	449
2020	CS-05	78	15	2	2	0	0	3	96	2	101
2019	CS	71	13	6	2	1	0	5	90	4	2311
2019	CS-01	71	14	7	1	2	0	6	90	2	188
2019	CS-02	68	15	7	3	1	1	6	89	4	722
2019	CS-03	73	12	6	2	2	0	5	90	4	843
2019	CS-04	75	13	2	3	1	0	5	93	5	420
2019	CS-05	75	15	4	1	1	0	4	94	2	85
2018	CS	66	15	7	4	3	1	4	85	7	1724
2018	CS-01	63	18	9	3	3	3	3	85	5	119
2018	CS-02	64	16	8	3	4	1	4	84	7	548
2018	CS-03	67	15	7	4	2	1	4	86	7	665
2018	CS-04	69	12	6	5	3	1	3	86	8	286
2018	CS-05	75	17	5	2	2	0	0	92	3	64

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	9	4	2	2	1	3	91	4	2422
2020	CS-01	82	5	5	3	1	1	3	91	4	151
2020	CS-02	77	10	4	3	2	1	3	91	5	787
2020	CS-03	80	8	5	2	1	1	3	91	4	915
2020	CS-04	81	9	4	1	3	0	1	92	4	446
2020	CS-05	74	17	3	4	2	0	1	91	6	103
2019	CS	77	9	5	2	3	1	3	90	5	2319
2019	CS-01	76	8	4	4	2	1	5	89	6	186
2019	CS-02	76	9	6	2	3	1	3	89	5	724
2019	CS-03	78	10	4	2	3	1	3	91	5	846
2019	CS-04	79	8	5	2	3	1	2	90	5	422
2019	CS-05	80	10	5	2	1	0	1	92	3	87
2018	CS	75	11	5	2	2	1	4	90	5	1727
2018	CS-01	78	13	3	2	3	1	2	93	4	119
2018	CS-02	71	11	6	2	3	1	5	88	6	549
2018	CS-03	74	11	4	1	2	1	5	92	4	665
2018	CS-04	77	9	5	5	1	1	2	89	6	287
2018	CS-05	84	9	5	0	0	0	2	95	0	64
2017	CS	76	10	5	2	2	1	3	90	5	2129
2017	CS-01	78	6	3	6	2	1	3	88	9	160
2017	CS-02	75	10	5	2	2	2	4	90	5	768
2017	CS-03	76	10	5	2	3	2	2	90	5	802
2017	CS-04	78	11	5	2	2	0	2	91	4	328
2017	CS-05	84	11	2	2	2	0	0	95	4	57

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	19	6	2	1	0	2	91	4	2417
2020	CS-01	76	13	7	1	1	0	3	91	2	149
2020	CS-02	70	17	6	2	1	0	3	90	3	786
2020	CS-03	69	19	5	2	1	0	2	91	4	913
2020	CS-04	68	21	7	2	2	0	1	89	4	447
2020	CS-05	70	25	3	2	1	0	0	94	3	102
2019	CS	67	21	7	3	1	0	1	89	4	2307
2019	CS-01	70	16	5	4	2	1	2	89	6	188
2019	CS-02	66	20	8	3	2	0	2	87	5	720
2019	CS-03	66	21	6	3	2	0	1	89	5	841
2019	CS-04	69	20	7	1	1	0	1	91	2	418
2019	CS-05	64	29	6	0	0	0	1	94	0	86
2018	CS	65	22	8	2	1	0	2	88	3	1736
2018	CS-01	64	19	14	3	0	1	1	84	3	118
2018	CS-02	66	21	8	1	2	1	1	89	4	554
2018	CS-03	62	24	8	3	1	0	2	88	4	666
2018	CS-04	66	23	6	2	1	0	2	90	3	291
2018	CS-05	66	25	9	0	0	0	0	91	0	64
2017	CS	64	22	7	3	2	1	2	88	5	2126
2017	CS-01	62	19	11	4	1	1	2	83	6	160
2017	CS-02	63	22	8	2	2	1	2	88	4	767
2017	CS-03	64	23	6	3	2	1	1	89	5	801
2017	CS-04	64	24	7	3	1	0	2	89	4	327
2017	CS-05	62	25	12	2	0	0	0	86	2	57

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	15	7	3	3	0	2	87	6	2422
2020	CS-01	75	9	9	3	1	1	3	87	4	150
2020	CS-02	71	14	6	3	3	1	2	88	6	787
2020	CS-03	71	15	7	3	3	0	1	87	6	916
2020	CS-04	69	17	7	3	4	0	0	86	6	447
2020	CS-05	64	19	6	8	3	0	0	83	11	103
2019	CS	68	17	6	4	3	0	2	86	8	2316
2019	CS-01	71	15	4	4	3	0	3	88	7	187
2019	CS-02	67	16	6	4	4	0	2	85	8	722
2019	CS-03	69	17	5	4	3	0	2	88	7	845
2019	CS-04	69	17	6	4	3	0	1	87	7	421
2019	CS-05	49	24	8	13	6	0	0	74	18	87
2018	CS	62	19	9	5	3	1	2	83	8	1729
2018	CS-01	62	17	13	4	2	1	2	81	6	119
2018	CS-02	62	18	8	5	5	1	1	82	10	548
2018	CS-03	63	20	8	4	3	0	2	85	8	666
2018	CS-04	61	19	10	6	2	0	2	82	8	289
2018	CS-05	58	25	8	5	3	0	2	84	8	64
2017	CS	66	17	7	4	3	1	2	85	7	2128
2017	CS-01	65	17	6	6	4	0	3	85	10	160
2017	CS-02	66	17	7	4	3	1	2	85	7	767
2017	CS-03	66	17	8	4	3	1	1	85	6	802
2017	CS-04	67	18	6	4	4	0	2	86	8	328
2017	CS-05	70	9	7	9	5	0	0	79	14	57

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	12	5	1	1	0	18	92	2	2428
2020	CS-01	68	2	1	0	1	1	28	97	2	151
2020	CS-02	66	5	2	1	0	1	26	97	1	789
2020	CS-03	63	12	6	1	0	0	17	91	2	918
2020	CS-04	63	21	8	2	1	0	6	88	4	448
2020	CS-05	49	35	13	2	0	0	1	85	2	102
2019	CS	64	12	5	2	1	0	17	92	3	2310
2019	CS-01	69	5	2	1	0	0	23	96	1	185
2019	CS-02	67	5	2	1	0	0	25	96	2	721
2019	CS-03	63	13	5	2	1	0	16	91	3	842
2019	CS-04	62	21	8	2	1	0	7	89	3	421
2019	CS-05	53	30	13	2	1	0	1	84	3	87
2018	CS	57	12	5	2	0	0	23	91	2	1729
2018	CS-01	60	9	0	1	0	2	29	99	1	117
2018	CS-02	61	5	2	1	0	1	32	97	1	552
2018	CS-03	57	13	6	2	1	0	22	89	3	663
2018	CS-04	54	22	10	2	0	0	11	85	3	291
2018	CS-05	48	38	10	3	0	0	2	87	3	63
2017	CS	60	13	4	2	1	1	20	91	3	2125
2017	CS-01	66	3	3	1	1	1	26	94	3	159
2017	CS-02	62	6	2	1	1	0	28	95	2	764
2017	CS-03	59	15	5	3	1	1	17	90	4	803
2017	CS-04	57	25	8	2	1	0	7	88	4	328
2017	CS-05	46	35	12	4	3	0	0	81	7	57

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	20	7	2	1	0	2	89	4	2434
2020	CS-01	71	12	8	4	3	1	2	85	7	150
2020	CS-02	66	20	8	2	1	1	3	89	3	792
2020	CS-03	66	22	7	2	1	0	2	90	3	916
2020	CS-04	70	17	6	3	1	0	3	90	4	453
2020	CS-05	61	26	10	2	1	0	0	87	3	103
2019	CS	66	19	7	3	1	0	4	88	4	2311
2019	CS-01	68	15	7	4	1	0	6	88	5	185
2019	CS-02	69	16	7	2	1	0	5	89	3	719
2019	CS-03	63	21	8	4	1	0	2	86	5	845
2019	CS-04	68	20	6	3	1	0	2	91	3	422
2019	CS-05	66	21	8	3	0	0	1	88	4	86
2018	CS	60	21	10	3	2	1	5	85	5	1728
2018	CS-01	61	20	8	2	2	1	6	87	4	118
2018	CS-02	61	21	9	2	1	1	6	87	3	551
2018	CS-03	58	21	10	3	2	1	5	84	6	663
2018	CS-04	58	21	11	4	1	0	4	83	5	289
2018	CS-05	66	19	11	0	3	0	2	86	3	64
2017	CS	62	20	9	3	1	1	5	87	4	2118
2017	CS-01	63	14	12	3	1	1	6	83	4	160
2017	CS-02	61	20	8	2	1	1	7	87	4	764
2017	CS-03	61	23	8	3	1	1	3	87	4	798
2017	CS-04	66	18	9	2	2	0	3	87	4	326
2017	CS-05	59	20	13	7	0	0	2	80	7	56

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	16	6	3	2	0	2	89	5	2438
2020	CS-01	66	13	7	5	5	0	3	82	11	151
2020	CS-02	68	16	7	4	2	1	2	86	6	792
2020	CS-03	71	17	6	2	2	0	1	90	4	919
2020	CS-04	77	15	4	2	1	0	1	93	3	453
2020	CS-05	80	15	4	1	0	0	1	95	1	103
2019	CS	74	15	5	2	2	1	2	91	4	2322
2019	CS-01	73	15	5	2	4	1	2	89	5	186
2019	CS-02	70	16	6	2	3	1	2	89	5	725
2019	CS-03	74	16	6	1	2	1	2	92	3	847
2019	CS-04	80	11	3	2	1	0	1	93	4	423
2019	CS-05	87	7	2	0	2	0	1	95	2	87
2018	CS	67	17	7	2	2	1	3	87	5	1736
2018	CS-01	61	18	9	3	4	1	5	83	7	119
2018	CS-02	65	15	9	3	2	1	4	85	6	555
2018	CS-03	66	19	7	2	3	1	3	88	5	667
2018	CS-04	76	13	4	2	2	0	2	91	4	289
2018	CS-05	83	13	3	0	0	0	2	97	0	64
2017	CS	61	21	9	4	3	1	2	84	7	2127
2017	CS-01	52	17	13	8	6	1	4	72	15	160
2017	CS-02	54	24	10	5	3	0	3	81	8	766
2017	CS-03	61	22	8	3	2	2	2	86	6	802
2017	CS-04	77	13	5	1	3	1	1	91	4	328
2017	CS-05	77	12	7	0	0	0	4	93	0	57

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	28	14	4	2	0	1	80	6	2435
2020	CS-01	54	22	16	3	3	1	1	78	6	151
2020	CS-02	49	28	14	4	2	0	2	78	7	790
2020	CS-03	48	30	14	4	3	0	1	79	7	918
2020	CS-04	56	27	11	4	2	0	1	83	5	453
2020	CS-05	60	24	12	1	2	0	1	85	3	103
2019	CS	60	23	11	3	1	0	2	84	4	2321
2019	CS-01	60	15	13	5	3	1	3	78	8	188
2019	CS-02	57	24	13	4	1	0	2	82	5	724
2019	CS-03	59	25	11	2	2	0	2	85	4	848
2019	CS-04	66	22	9	1	1	0	1	89	2	423
2019	CS-05	68	24	2	5	0	0	1	93	5	85
2018	CS	53	25	13	4	2	0	2	80	6	1733
2018	CS-01	48	23	14	4	6	2	3	75	11	120
2018	CS-02	51	26	16	4	2	0	2	78	6	553
2018	CS-03	52	26	13	3	2	0	3	81	5	667
2018	CS-04	59	24	11	3	1	0	2	85	4	287
2018	CS-05	64	23	5	6	0	0	2	89	6	64
2017	CS	54	27	11	3	2	1	2	83	6	2128
2017	CS-01	54	20	13	4	4	2	4	78	8	160
2017	CS-02	51	28	12	4	2	1	2	82	6	767
2017	CS-03	53	28	11	4	2	1	1	83	6	802
2017	CS-04	62	24	10	2	1	0	1	87	3	328
2017	CS-05	63	18	9	4	4	0	4	84	7	57

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	39	19	5	2	0	0	74	7	2442
2020	CS-01	41	32	17	6	3	1	1	74	9	151
2020	CS-02	34	37	21	5	2	0	0	71	7	794
2020	CS-03	31	42	20	6	2	0	0	73	8	920
2020	CS-04	39	40	16	4	1	0	0	79	5	454
2020	CS-05	42	39	15	5	0	0	0	81	5	103

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	33	34	11	5	0	0	49	16	2443
2020	CS-01	28	36	26	7	3	0	1	65	9	151
2020	CS-02	20	39	31	7	3	0	0	59	10	795
2020	CS-03	14	33	36	11	6	0	0	47	17	921
2020	CS-04	11	27	38	16	8	0	0	37	24	453
2020	CS-05	13	23	40	17	7	0	0	36	24	103
2019	CS	16	34	34	13	4	0	0	50	16	2331
2019	CS-01	30	34	22	8	4	2	1	65	12	189
2019	CS-02	20	36	32	9	3	0	1	56	12	727
2019	CS-03	14	34	35	13	4	0	0	48	17	850
2019	CS-04	10	28	39	19	4	0	0	39	22	423
2019	CS-05	11	29	34	20	6	0	0	40	25	87
2018	CS	13	32	37	13	5	0	0	45	18	1743
2018	CS-01	20	35	31	10	3	1	0	55	13	121
2018	CS-02	17	36	33	9	5	0	0	53	14	555
2018	CS-03	11	32	40	13	4	0	0	43	17	669
2018	CS-04	8	24	41	21	6	0	0	32	27	291
2018	CS-05	5	30	39	22	5	0	0	34	27	64
2017	CS	9	29	39	17	7	0	0	38	23	2129
2017	CS-01	16	34	32	11	5	0	1	51	16	160
2017	CS-02	11	33	36	13	6	0	0	44	19	769
2017	CS-03	7	29	42	16	6	1	0	36	22	803
2017	CS-04	4	20	41	25	9	0	0	24	35	327
2017	CS-05	5	14	39	35	7	0	0	19	42	57

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	19	38	23	10	0	0	34	28	2433
2020	CS-01	7	11	26	35	20	1	1	56	18	151
2020	CS-02	6	14	37	27	15	0	1	42	20	791
2020	CS-03	9	21	40	22	8	0	0	30	30	919
2020	CS-04	16	22	37	18	6	1	0	24	38	449
2020	CS-05	14	33	34	15	5	0	0	19	47	103
2019	CS	9	17	37	25	11	0	0	37	26	2310
2019	CS-01	11	11	30	26	22	1	1	48	22	189
2019	CS-02	7	14	37	28	14	0	1	42	21	723
2019	CS-03	9	18	37	27	9	0	0	36	27	841
2019	CS-04	10	24	38	21	6	0	0	27	35	417
2019	CS-05	14	22	42	15	7	0	0	22	36	86
2018	CS	8	20	38	23	11	0	0	34	28	1725
2018	CS-01	8	16	36	25	14	1	0	39	24	121
2018	CS-02	7	14	35	28	15	0	0	44	21	545
2018	CS-03	7	20	42	22	9	0	0	31	28	663
2018	CS-04	12	28	36	19	6	0	0	25	39	289
2018	CS-05	11	34	39	5	11	0	0	16	45	64
2017	CS	9	23	38	21	9	0	0	30	32	2125
2017	CS-01	9	14	34	23	18	0	2	41	24	160
2017	CS-02	8	20	36	23	12	0	0	36	28	766
2017	CS-03	8	24	39	22	7	1	0	29	31	800
2017	CS-04	13	29	41	15	4	0	0	18	41	328
2017	CS-05	19	31	35	9	5	0	0	14	51	57

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	39	12	4	1	2	0	83	5	2426
2020	CS-01	48	33	9	3	2	4	1	85	5	151
2020	CS-02	40	37	14	5	1	3	1	80	6	791
2020	CS-03	41	41	11	3	2	2	0	84	5	913
2020	CS-04	46	38	12	3	1	1	0	84	4	449
2020	CS-05	47	44	8	1	0	1	0	91	1	103
2019	CS	30	40	18	5	2	4	0	73	7	2326
2019	CS-01	35	27	22	6	3	7	1	66	10	188
2019	CS-02	28	35	22	6	3	5	1	67	10	728
2019	CS-03	29	43	18	4	2	4	0	75	6	848
2019	CS-04	33	43	15	5	1	3	0	78	6	420
2019	CS-05	36	48	8	3	1	3	0	87	5	87
2018	CS	23	36	25	7	3	6	0	63	11	1735
2018	CS-01	20	32	26	7	3	11	0	58	12	121
2018	CS-02	20	35	26	8	4	8	0	59	13	555
2018	CS-03	21	37	25	7	4	6	0	62	11	667
2018	CS-04	29	38	22	6	2	3	0	68	9	288
2018	CS-05	45	34	15	5	0	2	0	80	5	62
2017	CS	11	32	27	12	8	11	0	48	22	2127
2017	CS-01	13	27	25	11	7	16	1	48	22	160
2017	CS-02	11	29	26	12	10	13	0	46	24	765
2017	CS-03	9	33	28	12	7	11	0	48	21	803
2017	CS-04	11	37	29	12	6	5	0	50	19	328
2017	CS-05	21	33	21	14	7	4	0	56	22	57

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	34	15	6	3	4	0	75	9	2431
2020	CS-01	44	32	13	3	3	5	1	81	6	151
2020	CS-02	39	30	17	6	2	5	1	73	9	788
2020	CS-03	36	37	13	6	4	4	0	77	10	918
2020	CS-04	39	33	16	6	3	2	0	74	10	452
2020	CS-05	43	32	12	9	2	3	0	77	11	103

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	28	12	10	7	2	1	71	17	2434
2020	CS-01	47	27	10	4	9	3	0	77	13	150
2020	CS-02	41	27	12	11	7	2	1	70	18	791
2020	CS-03	39	31	12	9	7	1	1	71	17	919
2020	CS-04	43	27	12	11	6	2	0	71	18	453
2020	CS-05	47	29	9	9	5	1	0	77	14	102

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	27	12	4	2	4	1	81	6	2430
2020	CS-01	53	24	11	4	2	5	1	82	6	150
2020	CS-02	49	28	12	4	2	4	1	81	6	792
2020	CS-03	49	29	11	3	3	4	1	82	6	917
2020	CS-04	52	25	14	4	2	2	1	79	6	450
2020	CS-05	57	23	9	4	4	2	2	83	8	102

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	35	16	7	4	2	0	72	12	2437
2020	CS-01	44	35	11	3	3	1	1	82	7	150
2020	CS-02	37	34	16	7	4	2	1	73	11	793
2020	CS-03	34	37	14	6	5	2	0	73	12	919
2020	CS-04	35	33	19	8	4	1	0	68	13	453
2020	CS-05	37	36	14	10	4	0	0	73	14	103
2019	CS	24	38	20	10	5	2	0	64	16	2325
2019	CS-01	38	26	18	10	6	2	0	65	16	189
2019	CS-02	25	39	19	8	6	3	1	66	14	728
2019	CS-03	24	37	21	10	5	2	0	63	16	844
2019	CS-04	20	40	23	12	4	1	0	61	16	422
2019	CS-05	20	40	20	15	6	0	0	60	21	87
2018	CS	20	33	23	14	6	4	0	56	21	1733
2018	CS-01	23	31	20	13	3	9	0	60	18	121
2018	CS-02	22	33	23	11	7	4	0	58	18	552
2018	CS-03	17	36	22	15	5	4	0	55	21	667
2018	CS-04	20	30	22	17	7	3	0	52	25	289
2018	CS-05	31	34	23	10	2	0	0	66	11	61
2017	CS	12	33	23	16	11	4	0	47	29	2128
2017	CS-01	18	29	27	12	7	5	2	50	21	160
2017	CS-02	12	33	25	13	11	5	0	48	26	767
2017	CS-03	11	34	22	19	10	4	0	46	30	803
2017	CS-04	9	35	21	18	14	3	0	45	32	327
2017	CS-05	16	21	21	21	19	2	0	38	41	57

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	39	11	5	2	1	0	83	6	2440
2020	CS-01	55	29	7	2	3	2	1	87	6	150
2020	CS-02	43	38	11	5	2	1	1	82	6	793
2020	CS-03	41	41	11	5	1	1	0	83	6	921
2020	CS-04	42	40	10	6	2	0	0	82	8	453
2020	CS-05	43	44	6	6	1	1	0	87	7	103

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	37	13	5	2	2	0	79	8	2427
2020	CS-01	52	29	9	3	3	2	1	84	6	150
2020	CS-02	41	36	13	5	2	3	0	79	7	785
2020	CS-03	39	38	14	6	2	1	0	78	7	918
2020	CS-04	42	37	12	6	3	1	0	79	9	451
2020	CS-05	39	41	12	7	1	1	0	80	8	103

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	35	20	5	2	1	2	72	8	2424
2020	CS-01	39	31	19	4	2	2	3	73	6	150
2020	CS-02	35	34	20	5	2	1	2	71	8	790
2020	CS-03	33	35	21	6	2	1	2	70	8	918
2020	CS-04	37	37	18	5	1	1	1	75	6	444
2020	CS-05	38	36	19	4	1	2	0	76	5	102

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	32	15	3	2	2	1	80	5	2434
2020	CS-01	52	25	12	4	1	4	2	82	6	151
2020	CS-02	44	31	16	3	2	4	1	78	5	791
2020	CS-03	43	34	14	4	2	2	2	80	6	918
2020	CS-04	48	32	13	4	1	2	1	82	5	451
2020	CS-05	44	34	17	2	2	1	1	79	4	103

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	18	6	1	0	4	2	92	1	2440
2020	CS-01	74	13	3	1	0	5	4	96	1	151
2020	CS-02	67	18	7	1	0	5	3	91	1	793
2020	CS-03	68	19	7	1	0	4	2	92	1	921
2020	CS-04	71	19	5	1	1	3	1	93	2	452
2020	CS-05	71	22	4	0	1	1	1	95	1	103

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	33	9	3	1	2	0	86	5	2436
2020	CS-01	57	29	7	3	1	1	1	89	5	152
2020	CS-02	48	33	10	4	1	3	1	83	6	791
2020	CS-03	50	35	8	3	1	2	0	88	4	917
2020	CS-04	55	31	8	3	1	1	0	88	4	454
2020	CS-05	59	34	4	1	1	1	0	94	2	102

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	29	9	6	4	1	0	81	10	2429
2020	CS-01	52	31	9	5	3	1	0	83	8	152
2020	CS-02	51	27	10	7	3	1	1	79	10	787
2020	CS-03	50	31	8	5	5	1	0	82	10	919
2020	CS-04	53	26	10	6	3	1	0	81	9	451
2020	CS-05	56	29	6	7	2	0	0	85	9	102

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	30	10	3	2	1	1	86	5	2432
2020	CS-01	62	23	11	1	1	1	1	87	3	151
2020	CS-02	51	31	11	4	1	1	1	83	5	788
2020	CS-03	52	31	9	3	2	1	1	86	5	918
2020	CS-04	61	26	8	3	1	1	0	88	4	453
2020	CS-05	60	29	9	1	1	0	0	89	2	102

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	45	15	9	2	1	0	74	11	723
2020	CS-03	22	46	17	11	3	1	1	70	14	308
2020	CS-04	32	44	15	7	1	1	0	77	8	303
2020	CS-05	40	42	10	5	3	0	0	82	8	98
2019	CS	24	39	18	10	3	3	3	67	14	671
2019	CS-03	16	37	21	13	4	3	5	59	19	275
2019	CS-04	28	41	17	7	3	1	2	72	11	294

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	98	2	726
2020	CS-03	97	3	311
2020	CS-04	99	1	303
2020	CS-05	99	1	98

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	33	16	12	6	1	65	18	712
2020	CS-03	25	38	17	13	6	1	64	19	302
2020	CS-04	36	28	14	14	6	1	65	20	300
2020	CS-05	35	35	20	6	4	0	70	10	97

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	2427
2020	CS-01	12	88	151
2020	CS-02	10	90	787
2020	CS-03	9	91	917
2020	CS-04	9	91	451
2020	CS-05	7	93	103

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	2428
2020	CS-01	12	88	151
2020	CS-02	12	88	788
2020	CS-03	13	87	915
2020	CS-04	12	88	453
2020	CS-05	16	84	103
2019	CS	14	86	2326
2019	CS-01	16	84	189
2019	CS-02	14	86	724
2019	CS-03	15	85	849
2019	CS-04	13	87	422
2019	CS-05	10	90	87
2017	CS	15	85	2126
2017	CS-01	12	88	160
2017	CS-02	16	84	764
2017	CS-03	14	86	803
2017	CS-04	16	84	328
2017	CS-05	12	88	57
2014	CS	12	88	2697
2014	CS-01	14	86	225
2014	CS-02	13	87	1062
2014	CS-03	12	88	920
2014	CS-04	9	91	389
2014	CS-05	8	93	80

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	41	59	298
2020	CS-01	44	56	18
2020	CS-02	42	58	89
2020	CS-03	39	61	116
2020	CS-04	49	51	53
2020	CS-05	31	69	16

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	75	25	297
2020	CS-01	89	11	18
2020	CS-02	69	31	89
2020	CS-03	75	25	116
2020	CS-04	77	23	53
2020	CS-05	88	13	16
2019	CS	82	18	321
2019	CS-02	84	16	101
2019	CS-03	82	18	125
2019	CS-04	85	15	52
2017	CS	70	30	312
2017	CS-01	75	25	20
2017	CS-02	68	32	121
2017	CS-03	71	29	108
2017	CS-04	73	27	52
2014	CS	74	26	315
2014	CS-01	84	16	31
2014	CS-02	73	27	133
2014	CS-03	75	25	106
2014	CS-04	64	36	36

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	33	9	4	1	0	0	87	5	222
2020	CS-01	50	31	0	13	0	0	6	87	13	16
2020	CS-02	41	41	13	2	3	0	0	82	5	61
2020	CS-03	56	32	7	3	0	1	0	90	3	87
2020	CS-04	63	24	7	5	0	0	0	88	5	41
2020	CS-05	64	29	7	0	0	0	0	93	0	14
2019	CS	55	29	6	6	4	0	0	84	10	259
2019	CS-02	56	29	6	4	5	0	1	86	8	84
2019	CS-03	52	30	5	7	6	0	0	82	13	100
2019	CS-04	58	28	7	5	2	0	0	86	7	43
2017	CS	40	36	7	9	6	1	1	78	15	218
2017	CS-01	27	46	14	7	7	0	0	73	13	15
2017	CS-02	38	35	10	7	6	1	2	76	14	82
2017	CS-03	35	42	4	10	6	1	1	79	17	77
2017	CS-04	58	26	5	8	3	0	0	84	11	38
2014	CS	55	33	3	7	2	0	0	88	9	233
2014	CS-01	62	27	0	8	0	4	0	92	8	26
2014	CS-02	51	40	2	6	1	0	0	91	7	97
2014	CS-03	56	28	5	9	3	0	0	84	11	80
2014	CS-04	57	26	4	9	4	0	0	83	13	23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	28	9	3	2	3	3	86	5	2435
2020	CS-01	56	30	7	3	1	1	3	90	3	152
2020	CS-02	47	30	10	4	2	3	3	83	6	790
2020	CS-03	53	29	8	3	2	3	2	87	5	918
2020	CS-04	60	23	9	4	1	1	3	86	4	453
2020	CS-05	63	29	2	4	0	1	1	94	4	103

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	53	17	2	65	35	2447
2020	CS-01	35	48	15	2	58	42	152
2020	CS-02	24	56	19	1	69	31	796
2020	CS-03	28	54	15	2	66	34	922
2020	CS-04	33	51	15	1	61	39	454
2020	CS-05	31	50	18	0	62	38	103

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	42	58	693
2020	CS-01	45	55	53
2020	CS-02	46	54	194
2020	CS-03	43	57	261
2020	CS-04	36	64	148
2020	CS-05	38	63	32

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	22	17	19	25	1	4	36	46	691
2020	CS-01	15	28	13	17	21	2	4	46	40	53
2020	CS-02	13	24	19	15	22	1	6	40	40	194
2020	CS-03	14	17	20	20	26	0	3	32	48	259
2020	CS-04	9	22	14	22	28	1	5	32	54	148
2020	CS-05	13	31	9	25	13	0	9	48	41	32

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	18	16	22	34	1	1	27	56	692
2020	CS-01	9	28	13	19	28	0	2	38	48	53
2020	CS-02	10	22	16	20	32	1	0	32	52	194
2020	CS-03	12	13	18	21	34	1	1	25	56	260
2020	CS-04	5	16	14	26	38	1	1	21	65	148
2020	CS-05	6	22	13	28	22	0	9	31	55	32

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	19	14	9	9	2	6	65	19	2443
2020	CS-01	43	20	11	5	8	4	9	72	15	152
2020	CS-02	41	18	13	10	8	3	8	66	20	794
2020	CS-03	39	19	15	10	10	1	6	62	21	921
2020	CS-04	43	19	15	7	10	1	5	66	18	453
2020	CS-05	55	17	17	5	6	0	1	73	11	103
2019	CS	36	19	16	10	13	1	5	59	24	2284
2019	CS-01	46	14	12	6	11	2	10	68	19	189
2019	CS-02	36	20	15	8	13	1	6	61	23	720
2019	CS-03	34	20	18	10	13	1	5	56	25	841
2019	CS-04	37	19	15	13	12	0	4	58	26	415
2019	CS-05	42	24	12	10	7	0	6	70	18	84
2018	CS	37	16	16	11	13	1	5	57	26	1733
2018	CS-01	35	16	15	9	14	6	5	57	26	120
2018	CS-02	36	16	16	11	13	1	5	56	26	552
2018	CS-03	38	14	15	12	14	1	5	56	28	665
2018	CS-04	40	19	14	11	12	0	4	62	24	289
2018	CS-05	42	20	27	5	3	0	3	65	8	64

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Shared Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture