2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	49	3	3	0	0	0	94	3	108
2020	Non-supervisor	51	39	1	6	2	0	0	91	8	272

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	79	17	2	3	0	0	0	95	3	108
2020	Non-supervisor	79	15	3	2	1	0	0	95	3	271
2017	Supervisor	69	17	5	3	2	3	0	89	6	85
2017	Non-supervisor	71	20	4	2	2	0	0	91	4	247
2014	Supervisor	81	14	1	1	2	1	0	96	3	95
2014	Non-supervisor	71	21	4	2	2	0	1	93	4	249

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	36	7	5	0	1	88	5	108
2020	Non-supervisor	47	35	8	7	2	0	82	10	273
2019	Supervisor	57	32	4	5	1	0	89	6	81
2019	Non-supervisor	52	31	7	6	3	0	84	10	225
2017	Supervisor	53	28	8	9	2	0	81	12	85
2017	Non-supervisor	47	37	4	9	3	0	84	12	248
2014	Supervisor	68	27	0	4	1	0	95	5	95
2014	Non-supervisor	52	32	7	6	4	0	84	10	249

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	44	11	3	2	0	0	84	5	108
2020	Non-supervisor	43	42	7	5	4	0	0	85	8	269
2019	Supervisor	26	51	10	8	4	0	0	78	12	83
2019	Non-supervisor	29	42	12	13	3	0	0	72	17	224
2018	Supervisor	24	48	11	12	3	0	1	74	15	91
2018	Non-supervisor	28	43	11	13	4	1	0	72	17	247
2017	Supervisor	30	35	14	16	5	0	0	65	21	85
2017	Non-supervisor	30	40	13	11	7	0	0	70	17	248
2014	Supervisor	38	41	13	7	1	0	0	79	8	95
2014	Non-supervisor	32	43	12	11	2	0	0	75	13	249

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	29	9	2	0	0	89	2	106
2020	Non-supervisor	54	34	6	4	2	0	88	6	270
2019	Supervisor	55	33	8	4	0	0	88	4	83
2019	Non-supervisor	47	37	8	5	3	0	84	8	223
2017	Supervisor	54	33	7	2	4	0	87	6	83
2017	Non-supervisor	50	36	6	7	2	0	86	8	247
2014	Supervisor	60	36	2	0	1	1	97	1	95
2014	Non-supervisor	57	33	8	2	1	0	90	2	248

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	36	12	14	5	0	70	18	107
2020	Non-supervisor	54	30	7	7	3	0	84	9	272
2019	Supervisor	28	36	14	15	6	0	65	21	83
2019	Non-supervisor	52	31	9	5	3	0	83	8	226
2018	Supervisor	39	38	8	6	8	0	77	15	91
2018	Non-supervisor	50	37	5	7	1	0	87	8	246
2017	Supervisor	38	31	6	11	14	0	69	25	85
2017	Non-supervisor	50	32	6	8	4	0	82	12	248
2014	Supervisor	39	36	13	6	4	1	76	10	94
2014	Non-supervisor	53	29	9	6	3	1	82	9	248

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	46	6	6	0	88	6	107
2020	Non-supervisor	45	40	8	5	2	85	7	273
2019	Supervisor	37	46	9	8	1	83	9	83
2019	Non-supervisor	32	43	12	7	5	76	12	226
2018	Supervisor	36	47	10	7	1	82	8	91
2018	Non-supervisor	34	40	11	10	4	74	15	246
2017	Supervisor	37	47	6	7	4	84	10	85
2017	Non-supervisor	28	48	12	8	4	76	12	249
2014	Supervisor	46	42	5	4	2	89	6	95
2014	Non-supervisor	31	46	12	8	4	77	12	249

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	43	7	7	2	0	83	9	108
2020	Non-supervisor	51	31	7	6	3	1	83	9	273
2019	Supervisor	29	41	11	13	6	0	70	19	83
2019	Non-supervisor	33	41	10	13	4	0	73	17	226
2018	Supervisor	36	33	15	10	6	0	69	16	91
2018	Non-supervisor	31	36	14	12	8	0	67	19	246
2017	Supervisor	28	36	18	11	7	0	64	18	85
2017	Non-supervisor	33	41	11	9	5	0	75	14	249
2014	Supervisor	35	36	12	14	2	0	71	17	95
2014	Non-supervisor	32	38	11	13	5	0	70	18	247

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	52	13	7	2	78	9	104
2020	Non-supervisor	38	43	6	11	3	81	13	269
2019	Supervisor	22	56	11	7	4	79	10	83
2019	Non-supervisor	27	47	11	12	4	73	16	226
2018	Supervisor	25	44	13	12	5	70	17	91
2018	Non-supervisor	28	45	12	11	3	73	14	245
2017	Supervisor	22	45	12	15	6	67	21	85
2017	Non-supervisor	30	43	11	11	5	73	16	249

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	31	5	3	0	1	92	3	107
2020	Non-supervisor	54	34	7	3	1	0	89	5	272
2019	Supervisor	49	37	7	6	1	0	86	7	83
2019	Non-supervisor	40	43	10	6	1	0	83	7	226
2018	Supervisor	59	30	5	5	1	0	89	5	92
2018	Non-supervisor	46	44	6	3	0	0	90	4	249
2017	Supervisor	49	34	6	8	4	0	82	12	85
2017	Non-supervisor	40	44	8	6	2	0	84	8	249
2014	Supervisor	56	34	7	3	0	0	90	3	95
2014	Non-supervisor	43	40	9	5	3	0	83	8	249

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	43	9	6	1	83	7	108
2020	Non-supervisor	46	35	7	6	4	82	11	270
2019	Supervisor	25	46	12	8	10	71	18	81
2019	Non-supervisor	33	36	15	9	6	69	15	225
2018	Supervisor	28	47	13	9	2	75	12	92
2018	Non-supervisor	30	39	11	12	8	69	19	247
2017	Supervisor	27	36	20	9	7	63	16	85
2017	Non-supervisor	30	43	14	6	7	73	13	249

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	24	8	2	0	90	2	106
2020	Non-supervisor	54	36	7	3	0	90	3	268
2019	Supervisor	55	37	4	4	1	92	4	83
2019	Non-supervisor	49	35	11	3	1	85	4	224
2018	Supervisor	51	36	6	6	1	87	7	92
2018	Non-supervisor	47	37	11	5	1	84	6	246
2017	Supervisor	57	30	7	4	2	87	6	84
2017	Non-supervisor	45	40	13	2	0	85	2	249
2014	Supervisor	73	21	4	1	1	94	2	95
2014	Non-supervisor	63	28	7	2	0	91	2	248

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	47	8	2	1	0	88	3	108
2020	Non-supervisor	37	39	14	7	3	0	77	10	272
2019	Supervisor	25	54	12	6	4	0	79	9	82
2019	Non-supervisor	27	40	13	13	6	0	67	19	225
2018	Supervisor	28	53	8	10	1	0	81	11	92
2018	Non-supervisor	28	45	15	9	2	1	73	11	247
2017	Supervisor	37	47	4	7	5	0	84	11	84
2017	Non-supervisor	30	42	16	8	4	0	72	12	249
2014	Supervisor	37	44	9	6	3	0	82	9	95
2014	Non-supervisor	23	43	16	12	4	0	67	16	249

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	37	10	5	0	85	5	107
2020	Non-supervisor	44	29	15	8	3	73	11	272
2019	Supervisor	36	44	11	5	3	80	8	83
2019	Non-supervisor	34	38	14	11	4	72	14	224
2018	Supervisor	37	47	9	8	0	84	8	92
2018	Non-supervisor	38	35	14	9	5	73	14	249
2017	Supervisor	42	39	6	8	5	81	13	84
2017	Non-supervisor	38	37	15	7	4	75	11	249
2014	Supervisor	46	36	12	4	1	82	5	95
2014	Non-supervisor	35	37	16	9	3	72	12	249

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	49	10	3	0	0	87	3	108
2020	Non-supervisor	48	37	7	5	2	0	86	7	271
2019	Supervisor	21	55	8	12	3	0	76	15	79
2019	Non-supervisor	32	42	16	5	4	0	75	9	224
2018	Supervisor	22	49	12	13	3	1	72	16	92
2018	Non-supervisor	30	38	17	11	4	1	68	15	249
2017	Supervisor	32	39	12	7	10	0	71	17	84
2017	Non-supervisor	37	40	11	8	4	0	77	12	249
2014	Supervisor	45	37	11	5	1	0	83	6	95
2014	Non-supervisor	38	36	16	6	3	0	75	10	249

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	39	12	3	0	1	85	3	108
2020	Non-supervisor	50	38	6	5	0	0	88	6	273
2019	Supervisor	38	44	12	5	1	0	82	6	83
2019	Non-supervisor	36	42	12	9	1	0	78	10	222
2018	Supervisor	42	40	13	4	1	0	83	5	91
2018	Non-supervisor	37	43	12	7	1	0	80	8	246
2017	Supervisor	39	42	9	4	5	0	82	9	84
2017	Non-supervisor	38	44	11	5	3	0	82	8	248
2014	Supervisor	47	43	4	3	2	0	91	5	95
2014	Non-supervisor	41	40	8	6	3	1	82	10	249

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	30	23	22	16	0	40	37	108
2020	Non-supervisor	43	39	10	6	1	0	82	7	272
2019	Supervisor	9	21	31	25	14	0	30	39	82
2019	Non-supervisor	39	35	18	6	3	0	74	8	223
2018	Supervisor	13	31	28	14	15	0	43	29	90
2018	Non-supervisor	42	31	17	7	2	1	74	9	249
2017	Supervisor	14	29	18	21	18	0	43	39	85
2017	Non-supervisor	31	39	20	8	1	0	71	9	249
2014	Supervisor	14	27	23	18	13	4	42	33	95
2014	Non-supervisor	40	39	15	5	2	0	79	7	249

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	29	38	17	6	0	0	22	40	108
2020	Non-supervisor	9	25	37	17	10	1	0	27	35	273
2019	Supervisor	14	38	37	10	0	0	0	10	53	83
2019	Non-supervisor	12	27	35	17	9	0	0	26	39	225
2018	Supervisor	13	43	33	11	0	0	0	11	56	92
2018	Non-supervisor	12	25	37	19	4	2	1	24	38	248
2017	Supervisor	17	52	23	5	2	0	1	7	70	85
2017	Non-supervisor	17	34	31	9	5	0	4	15	53	246
2014	Supervisor	10	33	38	11	6	0	2	18	43	95
2014	Non-supervisor	7	28	36	19	8	0	2	28	35	249

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	27	40	20	5	1	0	25	34	108
2020	Non-supervisor	6	13	29	31	18	3	0	51	20	273
2019	Supervisor	12	39	33	15	2	0	0	17	51	82
2019	Non-supervisor	12	23	34	17	12	0	1	30	36	225
2018	Supervisor	20	36	28	14	3	0	0	17	55	91
2018	Non-supervisor	15	30	23	21	10	1	1	31	46	247
2017	Supervisor	22	47	19	8	2	1	0	10	70	84
2017	Non-supervisor	22	23	32	9	8	2	4	18	48	247
2014	Supervisor	10	29	30	19	9	0	2	29	40	95
2014	Non-supervisor	9	20	30	24	12	1	3	38	31	248

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	25	45	10	2	1	0	12	42	108
2020	Non-supervisor	12	23	33	21	9	2	1	31	35	272
2019	Supervisor	22	31	33	12	3	0	0	15	53	83
2019	Non-supervisor	20	27	30	12	8	1	2	21	48	226
2018	Supervisor	13	28	31	24	2	0	1	27	42	92
2018	Non-supervisor	14	25	35	18	5	2	1	23	40	246
2017	Supervisor	8	32	44	15	1	0	0	16	40	84
2017	Non-supervisor	14	24	31	20	6	1	3	28	40	248
2014	Supervisor	12	19	41	22	2	0	3	25	33	95
2014	Non-supervisor	8	26	35	16	8	2	5	26	36	247

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	23	44	18	3	0	0	21	36	107
2020	Non-supervisor	9	18	33	24	14	1	1	39	27	270
2019	Supervisor	13	31	40	12	4	0	0	16	44	83
2019	Non-supervisor	13	18	39	18	11	1	0	29	31	225
2018	Supervisor	4	36	40	18	2	0	0	20	40	92
2018	Non-supervisor	8	18	40	22	11	1	0	33	26	246
2017	Supervisor	7	29	50	11	4	0	0	14	36	83
2017	Non-supervisor	11	17	39	22	7	0	3	30	30	245
2014	Supervisor	12	17	37	26	6	0	2	33	30	95
2014	Non-supervisor	4	17	33	32	13	0	1	45	21	245

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	39	26	12	4	0	1	16	58	107
2020	Non-supervisor	9	13	31	27	17	1	1	45	23	270
2019	Supervisor	27	35	25	9	4	0	0	13	62	83
2019	Non-supervisor	12	20	30	19	16	1	2	36	33	226
2018	Supervisor	22	39	23	12	4	0	1	16	61	91
2018	Non-supervisor	11	22	31	21	10	1	3	33	35	245
2017	Supervisor	17	28	43	7	3	1	1	11	46	85
2017	Non-supervisor	13	22	29	19	9	3	5	30	38	247
2014	Supervisor	17	33	31	15	2	0	2	18	51	95
2014	Non-supervisor	9	19	33	21	15	0	2	37	29	246

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	24	39	17	2	1	1	20	40	108
2020	Non-supervisor	9	17	27	27	15	5	1	44	28	271
2019	Supervisor	20	24	41	10	5	0	0	15	44	83
2019	Non-supervisor	17	23	27	19	11	1	1	31	42	223
2018	Supervisor	16	28	34	16	5	0	1	21	44	91
2018	Non-supervisor	16	25	24	20	10	4	1	31	44	247
2017	Supervisor	10	27	36	17	9	1	0	27	37	85
2017	Non-supervisor	12	21	31	20	8	3	5	31	36	247
2014	Supervisor	6	12	36	29	12	1	3	43	19	95
2014	Non-supervisor	7	12	28	28	17	1	7	48	21	248

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	27	41	21	2	0	0	23	35	108
2020	Non-supervisor	9	18	32	25	13	2	0	40	28	271
2019	Supervisor	12	27	40	17	4	0	0	21	38	81
2019	Non-supervisor	11	26	35	17	8	2	1	26	38	225
2018	Supervisor	6	29	44	16	5	0	0	21	35	92
2018	Non-supervisor	10	21	37	21	7	2	2	29	32	247
2017	Supervisor	8	28	44	14	5	1	0	19	36	84
2017	Non-supervisor	14	20	32	19	9	2	4	29	37	246
2014	Supervisor	6	16	44	27	2	1	3	30	24	95
2014	Non-supervisor	6	18	39	19	12	2	4	33	25	248

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	1	5	39	37	17	0	0	55	6	108
2020	Non-supervisor	2	10	30	36	20	2	1	57	12	273
2019	Supervisor	7	21	36	27	8	0	0	35	29	83
2019	Non-supervisor	6	12	35	30	15	1	1	46	19	225

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	28	18	7	2	7	2	70	10	108
2020	Non-supervisor	34	27	15	7	3	9	5	70	12	271
2019	Supervisor	33	35	20	2	6	3	1	71	8	82
2019	Non-supervisor	31	26	14	8	7	9	5	66	18	225
2018	Supervisor	31	44	13	5	2	0	5	78	7	91
2018	Non-supervisor	24	29	16	9	7	9	6	62	19	248
2017	Supervisor	42	33	12	7	3	2	0	77	11	85
2017	Non-supervisor	32	34	13	7	7	4	2	71	15	248
2014	Supervisor	46	34	11	7	2	0	0	80	9	95
2014	Non-supervisor	31	26	15	10	8	6	4	63	21	248

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	24	8	3	3	0	0	86	6	108
2020	Non-supervisor	58	24	8	4	4	2	0	84	8	272
2019	Supervisor	58	27	5	6	4	0	0	85	10	83
2019	Non-supervisor	47	30	7	10	5	1	0	77	16	225
2018	Supervisor	59	27	7	4	1	1	1	88	5	91
2018	Non-supervisor	46	27	9	12	5	1	0	73	17	246
2017	Supervisor	58	30	4	4	4	0	0	88	8	85
2017	Non-supervisor	46	32	10	7	4	1	0	79	11	249
2014	Supervisor	63	24	8	1	3	0	0	88	4	95
2014	Non-supervisor	44	31	8	8	6	2	0	77	14	249

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	26	5	5	0	0	91	5	108
2020	Non-supervisor	69	22	3	5	1	0	91	6	270
2019	Supervisor	49	42	3	2	4	0	91	6	81
2019	Non-supervisor	56	33	4	5	3	0	88	8	226
2018	Supervisor	52	38	7	2	0	1	91	2	90
2018	Non-supervisor	54	33	7	4	1	1	88	5	248
2017	Supervisor	57	37	5	0	1	0	94	1	84
2017	Non-supervisor	56	32	5	3	3	0	88	7	249
2014	Supervisor	58	38	2	1	1	0	96	2	95
2014	Non-supervisor	50	36	5	8	1	0	86	9	249

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	32	5	1	1	0	94	2	107
2020	Non-supervisor	53	34	8	3	2	0	88	5	270
2019	Supervisor	47	38	10	2	1	1	86	4	83
2019	Non-supervisor	47	37	8	5	3	0	84	8	226
2018	Supervisor	63	29	5	3	0	0	92	3	91
2018	Non-supervisor	44	38	12	4	1	0	82	6	247

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	27	6	5	2	4	0	87	7	108
2020	Non-supervisor	49	25	8	6	4	6	2	80	11	271

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	21	7	0	1	0	92	1	108
2020	Non-supervisor	58	28	8	3	1	1	87	5	272
2019	Supervisor	63	28	7	1	1	0	91	2	83
2019	Non-supervisor	50	29	12	2	3	3	82	5	226

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	31	13	9	1	0	0	77	10	108
2020	Non-supervisor	53	29	8	5	4	0	0	83	9	273
2019	Supervisor	33	33	13	15	5	0	1	66	20	83
2019	Non-supervisor	45	35	8	10	2	0	1	80	12	226
2018	Supervisor	30	45	12	10	4	0	0	75	14	91
2018	Non-supervisor	40	36	11	9	3	1	0	77	12	248
2017	Supervisor	33	36	16	9	4	0	2	71	13	85
2017	Non-supervisor	43	39	7	6	5	0	0	82	11	249
2014	Supervisor	46	37	8	6	3	0	0	83	9	95
2014	Non-supervisor	45	36	9	5	4	0	0	82	9	248

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	19	11	7	1	1	0	80	8	107
2020	Non-supervisor	58	21	9	6	4	1	1	81	10	273

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	30	5	4	4	0	87	8	108
2020	Non-supervisor	57	24	10	6	3	0	81	9	273
2019	Supervisor	45	31	12	6	4	1	77	10	83
2019	Non-supervisor	45	31	11	9	2	1	78	11	226
2018	Supervisor	44	33	12	9	1	1	78	10	91
2018	Non-supervisor	44	32	10	9	4	1	77	13	247
2017	Supervisor	39	41	7	8	4	1	81	12	85
2017	Non-supervisor	45	33	9	7	5	0	78	13	249
2014	Supervisor	54	33	7	4	2	0	87	6	95
2014	Non-supervisor	46	32	10	6	5	0	79	11	249

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	108
2020	Non-supervisor	39	61	273

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	17	9	0	0	3	8	90	0	108
2020	Non-supervisor	61	18	6	1	2	2	9	89	4	272

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	21	12	5	1	0	0	83	5	106
2020	Non-supervisor	63	22	6	5	3	0	0	85	8	273
2019	Supervisor	41	30	19	6	4	0	0	71	10	83
2019	Non-supervisor	51	29	10	7	2	0	0	81	9	226
2018	Supervisor	38	38	14	6	4	0	0	76	10	91
2018	Non-supervisor	45	30	14	7	4	0	0	75	11	247
2017	Supervisor	50	21	14	6	7	0	1	72	13	85
2017	Non-supervisor	51	31	7	7	4	0	0	82	11	249
2014	Supervisor	57	27	7	7	2	0	0	84	9	95
2014	Non-supervisor	54	26	9	5	4	1	0	81	10	249

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	47	15	9	3	8	0	71	13	108
2020	Non-supervisor	44	31	14	4	3	4	0	79	7	273
2019	Supervisor	16	49	19	9	7	0	0	65	16	83
2019	Non-supervisor	38	33	13	6	5	5	0	75	12	223
2018	Supervisor	26	36	26	3	4	3	1	65	8	91
2018	Non-supervisor	33	35	15	8	3	7	0	73	11	249
2017	Supervisor	26	35	14	15	8	2	0	62	23	85
2017	Non-supervisor	30	33	16	10	5	6	0	67	16	249
2014	Supervisor	34	40	11	9	3	2	0	76	13	94
2014	Non-supervisor	27	39	15	7	3	9	0	72	11	249

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	46	23	13	2	1	61	15	108
2020	Non-supervisor	38	40	11	6	4	1	78	10	271
2019	Supervisor	15	46	20	14	6	0	60	19	82
2019	Non-supervisor	36	29	14	13	7	2	66	20	224
2018	Supervisor	20	36	28	8	6	1	57	14	92
2018	Non-supervisor	23	35	21	14	5	2	60	19	249
2017	Supervisor	16	33	14	27	10	0	49	37	85
2017	Non-supervisor	24	32	23	13	6	2	57	19	249
2014	Supervisor	34	41	7	12	4	1	76	17	94
2014	Non-supervisor	22	40	19	9	7	3	64	16	249

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	34	30	16	6	2	46	23	108
2020	Non-supervisor	27	40	14	13	4	2	68	18	268
2019	Supervisor	7	42	21	23	7	0	49	30	82
2019	Non-supervisor	20	36	17	17	6	4	58	24	225
2018	Supervisor	8	34	28	19	10	1	42	30	92
2018	Non-supervisor	15	28	24	22	6	5	45	29	248
2017	Supervisor	10	24	20	34	12	0	34	46	85
2017	Non-supervisor	20	26	21	19	9	5	49	29	249
2014	Supervisor	25	39	16	16	4	1	64	20	94
2014	Non-supervisor	15	38	25	12	6	4	55	19	249

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	45	22	17	7	0	54	24	108
2020	Non-supervisor	26	37	16	16	5	1	64	21	273
2019	Supervisor	11	34	24	22	9	0	44	32	83
2019	Non-supervisor	17	39	14	21	8	1	57	29	226
2018	Supervisor	13	29	29	20	6	2	43	27	92
2018	Non-supervisor	11	29	24	23	10	2	41	34	249
2017	Supervisor	7	29	15	36	12	0	36	48	85
2017	Non-supervisor	17	30	22	19	9	4	49	29	247
2014	Supervisor	21	38	13	22	6	0	59	28	94
2014	Non-supervisor	15	42	17	16	7	3	59	24	249

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	29	24	14	10	2	51	24	108
2020	Non-supervisor	32	27	24	12	5	1	59	16	273
2019	Supervisor	28	24	31	11	6	1	52	17	83
2019	Non-supervisor	34	28	24	8	4	2	63	12	226

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	48	14	7	1	0	77	8	108
2020	Non-supervisor	44	37	10	7	2	0	81	9	272
2019	Supervisor	15	49	22	9	5	0	64	14	83
2019	Non-supervisor	30	44	14	10	2	0	74	12	224
2018	Supervisor	13	46	20	14	6	0	60	20	91
2018	Non-supervisor	22	47	19	8	3	1	69	12	246
2017	Supervisor	14	35	19	25	6	1	50	31	85
2017	Non-supervisor	27	41	18	10	4	0	68	14	247
2014	Supervisor	27	48	14	8	3	0	75	12	94
2014	Non-supervisor	29	43	14	11	2	0	72	14	249

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	40	24	24	5	0	47	29	108
2020	Non-supervisor	23	40	18	12	4	2	65	17	272
2019	Supervisor	3	29	26	33	9	0	32	42	83
2019	Non-supervisor	14	33	15	25	10	3	48	37	225

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	34	14	11	5	2	0	69	17	108
2020	Non-supervisor	31	30	17	11	6	4	2	65	18	271
2019	Supervisor	25	38	15	11	7	1	2	65	19	83
2019	Non-supervisor	26	31	16	13	7	5	2	62	21	224
2018	Supervisor	32	44	15	4	2	4	0	79	6	90
2018	Non-supervisor	29	38	13	11	6	2	2	69	18	245
2017	Supervisor	40	40	14	2	3	1	0	81	5	85
2017	Non-supervisor	32	42	9	9	5	3	1	77	14	247
2014	Supervisor	48	31	13	4	1	2	0	81	5	94
2014	Non-supervisor	31	36	14	10	4	4	0	71	15	249

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	36	30	8	2	0	61	9	108
2020	Non-supervisor	37	37	15	7	3	2	75	10	271
2019	Supervisor	19	43	24	5	9	0	62	13	83
2019	Non-supervisor	28	37	23	7	3	0	66	11	226
2018	Supervisor	27	43	21	7	3	0	70	9	91
2018	Non-supervisor	26	45	17	6	3	2	73	10	245

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	22	25	16	6	13	1	46	26	108
2020	Non-supervisor	24	25	18	12	7	12	2	57	22	272
2019	Supervisor	19	17	20	15	15	10	4	42	35	83
2019	Non-supervisor	13	22	19	13	15	13	5	43	34	225
2018	Supervisor	16	24	21	13	11	14	1	47	28	90
2018	Non-supervisor	12	21	21	11	14	17	5	42	32	245
2017	Supervisor	14	20	20	16	13	14	3	40	36	85
2017	Non-supervisor	14	21	21	11	13	15	5	44	30	247
2014	Supervisor	23	17	14	16	12	13	5	49	35	94
2014	Non-supervisor	13	20	15	16	18	16	4	40	41	249

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	38	24	18	1	2	57	19	108
2020	Non-supervisor	32	38	12	12	4	2	71	16	271
2019	Supervisor	13	46	20	15	6	0	58	22	83
2019	Non-supervisor	22	32	18	17	6	4	56	25	225
2018	Supervisor	26	35	25	12	2	0	61	14	91
2018	Non-supervisor	14	37	18	18	12	2	52	30	243
2017	Supervisor	25	34	12	21	8	0	59	30	85
2017	Non-supervisor	26	32	17	16	7	2	59	24	248
2014	Supervisor	31	44	12	7	4	1	76	12	94
2014	Non-supervisor	26	38	14	12	8	3	66	20	249

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	31	23	14	12	0	1	51	26	108
2020	Non-supervisor	29	33	13	13	8	2	2	64	22	273
2019	Supervisor	17	36	18	12	17	0	1	53	29	83
2019	Non-supervisor	20	31	13	18	15	2	1	52	34	224
2018	Supervisor	27	29	19	12	12	0	2	57	24	91
2018	Non-supervisor	17	23	17	22	18	2	2	41	41	246
2017	Supervisor	22	22	22	21	12	0	1	44	34	85
2017	Non-supervisor	21	30	12	17	16	3	1	53	34	249
2014	Supervisor	15	32	15	20	11	3	4	51	33	94
2014	Non-supervisor	13	24	18	23	17	3	3	39	43	249

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	20	18	4	6	2	0	72	10	108
2020	Non-supervisor	47	27	10	6	3	0	6	80	10	273
2019	Supervisor	42	26	12	8	7	3	1	72	16	83
2019	Non-supervisor	51	25	11	5	3	0	5	80	9	226

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	8	4	3	0	0	86	7	108
2020	Non-supervisor	59	19	11	5	1	0	5	82	6	273
2019	Supervisor	48	28	18	4	1	1	0	77	6	83
2019	Non-supervisor	45	28	14	4	3	1	5	77	8	226

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	13	6	2	1	6	0	91	3	108
2020	Non-supervisor	74	7	4	2	1	5	6	91	4	272
2019	Supervisor	73	14	1	3	3	4	1	92	6	82
2019	Non-supervisor	75	7	5	3	1	4	5	90	5	225

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	5	4	1	1	3	5	94	2	106
2020	Non-supervisor	78	10	3	1	0	0	8	95	1	273
2019	Supervisor	86	6	3	0	1	1	2	96	1	82
2019	Non-supervisor	78	5	0	0	1	1	15	98	2	225

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	54	15	2	1	0	0	82	3	108
2020	Non-supervisor	30	43	14	7	3	2	0	75	10	273
2019	Supervisor	29	49	12	5	3	1	0	80	8	81
2019	Non-supervisor	19	42	22	9	4	4	0	63	13	226
2018	Supervisor	30	45	18	5	1	1	0	76	6	90
2018	Non-supervisor	18	40	26	8	5	2	1	60	13	247
2017	Supervisor	24	51	19	6	0	0	0	75	6	85
2017	Non-supervisor	28	39	15	8	5	4	0	71	13	248

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	47	17	4	1	1	77	6	107
2020	Non-supervisor	40	39	12	4	3	2	81	7	269
2019	Supervisor	37	45	10	7	1	0	82	8	81
2019	Non-supervisor	35	41	11	8	3	1	77	11	225
2018	Supervisor	46	37	13	3	1	0	83	3	90
2018	Non-supervisor	45	39	10	3	3	1	85	5	245
2017	Supervisor	38	47	8	4	2	1	86	6	85
2017	Non-supervisor	47	37	10	3	2	2	85	5	249
2014	Supervisor	57	32	9	0	1	1	89	1	94
2014	Non-supervisor	44	37	11	3	2	3	84	5	249

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	41	20	7	1	5	70	9	108
2020	Non-supervisor	36	37	14	7	3	3	76	10	269
2019	Supervisor	37	41	12	5	2	3	80	8	83
2019	Non-supervisor	40	36	14	5	2	3	78	7	224
2018	Supervisor	41	39	12	2	2	3	83	4	91
2018	Non-supervisor	45	36	12	3	2	2	83	5	245
2017	Supervisor	44	34	14	7	1	1	78	8	85
2017	Non-supervisor	40	42	10	2	2	4	85	4	249
2014	Supervisor	49	34	8	1	1	6	89	2	94
2014	Non-supervisor	46	28	16	4	0	6	79	4	249

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	35	26	11	2	7	0	57	14	108
2020	Non-supervisor	34	31	15	8	5	7	0	70	14	272

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	30	8	4	2	3	1	85	7	108
2020	Non-supervisor	41	32	12	8	3	2	2	76	11	272

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	44	6	2	0	92	2	108
2020	Non-supervisor	65	26	6	2	1	91	4	271
2019	Supervisor	41	38	14	6	1	79	7	83
2019	Non-supervisor	52	34	10	4	0	86	4	224
2018	Supervisor	56	32	7	4	2	87	5	91
2018	Non-supervisor	52	37	7	4	1	88	5	245
2017	Supervisor	42	44	8	4	2	86	6	85
2017	Non-supervisor	51	35	7	5	2	87	6	248
2014	Supervisor	56	40	3	0	1	96	1	94
2014	Non-supervisor	55	33	8	2	1	88	4	249

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	53	11	5	1	0	1	83	6	107
2020	Non-supervisor	54	32	7	4	3	0	0	86	7	271
2019	Supervisor	29	39	21	11	1	0	0	67	12	82
2019	Non-supervisor	41	30	15	11	4	0	0	71	14	226
2018	Supervisor	32	36	24	3	4	0	0	68	7	91
2018	Non-supervisor	33	33	21	10	3	0	0	66	13	243
2017	Supervisor	28	29	25	9	8	0	0	57	17	85
2017	Non-supervisor	38	34	14	8	6	0	0	72	14	249
2014	Supervisor	52	31	12	3	2	0	0	83	5	94
2014	Non-supervisor	44	34	14	3	5	1	0	78	8	249

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	48	15	4	1	0	80	5	105
2020	Non-supervisor	51	35	7	3	3	0	87	7	271
2019	Supervisor	32	36	17	11	3	1	69	14	81
2019	Non-supervisor	38	33	15	10	5	0	71	14	226
2018	Supervisor	27	41	20	10	3	0	68	12	89
2018	Non-supervisor	33	33	18	12	3	0	66	15	245
2017	Supervisor	27	35	22	9	6	0	62	16	84
2017	Non-supervisor	34	39	15	7	5	0	73	12	248
2014	Supervisor	51	33	8	6	1	0	84	7	94
2014	Non-supervisor	40	38	12	6	3	0	79	9	248

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	36	19	9	3	3	68	12	107
2020	Non-supervisor	47	25	12	7	6	3	74	14	271
2019	Supervisor	34	14	26	20	4	1	49	25	83
2019	Non-supervisor	31	24	15	17	11	1	56	29	225
2018	Supervisor	29	25	21	18	5	2	55	24	91
2018	Non-supervisor	30	24	25	10	8	3	56	19	245
2017	Supervisor	27	27	20	16	9	1	54	26	85
2017	Non-supervisor	32	27	21	11	8	2	60	18	248
2014	Supervisor	42	28	16	11	3	1	70	14	94
2014	Non-supervisor	37	30	16	6	6	4	71	13	249

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	29	39	32	108
2020	Non-supervisor	27	42	31	273
2019	Supervisor	31	30	39	83
2019	Non-supervisor	34	27	39	226
2018	Supervisor	29	27	44	90
2018	Non-supervisor	34	31	35	249
2017	Supervisor	25	35	40	85
2017	Non-supervisor	23	32	45	249
2014	Supervisor	29	38	33	94
2014	Non-supervisor	28	39	33	249

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	13	24	60	3	0	0	31
2020	Non-supervisor	6	35	38	3	10	8	72
2019	Supervisor	4	4	78	9	4	0	26
2019	Non-supervisor	5	30	51	5	4	5	78
2018	Supervisor	9	21	59	6	3	3	27
2018	Non-supervisor	5	32	41	6	11	5	84
2017	Supervisor	0	5	90	5	0	0	21
2017	Non-supervisor	9	43	45	2	2	0	56
2014	Supervisor	7	17	51	18	9999	7	27
2014	Non-supervisor	9	39	38	8	9999	6	70

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	108
2020	Non-supervisor	7	93	272
2019	Supervisor	11	89	83
2019	Non-supervisor	10	90	226
2018	Supervisor	11	89	91
2018	Non-supervisor	13	87	247

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	11
2018	Non-supervisor	0	100	34

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	43	57	11
2018	Non-supervisor	20	80	34

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	11
2018	Non-supervisor	0	100	34

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	57	43	11
2018	Non-supervisor	56	44	34

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	43	57	11
2018	Non-supervisor	37	63	34

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	11
2018	Non-supervisor	0	100	33

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	17	17	7	4	36	7	52	18	108
2020	Non-supervisor	19	13	12	2	3	40	10	66	10	273
2019	Supervisor	19	9	15	4	6	34	13	54	18	83
2019	Non-supervisor	14	10	18	8	4	34	13	45	22	226
2018	Supervisor	13	13	28	6	2	27	11	42	13	90
2018	Non-supervisor	15	16	13	8	3	31	12	56	20	247
2017	Supervisor	12	23	16	5	6	31	7	57	17	85
2017	Non-supervisor	16	15	15	3	4	33	14	58	14	249
2014	Supervisor	17	22	14	8	3	32	4	61	18	94
2014	Non-supervisor	12	14	19	8	5	33	8	46	22	249

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	39	24	5	2	9	0	65	8	108
2020	Non-supervisor	33	33	13	3	2	14	1	78	7	272
2019	Supervisor	33	40	11	2	6	8	1	80	8	83
2019	Non-supervisor	34	28	15	8	3	12	0	70	12	226
2018	Supervisor	26	43	18	3	1	9	0	75	5	90
2018	Non-supervisor	27	37	16	6	2	10	2	73	9	246
2017	Supervisor	24	41	18	9	2	7	0	69	12	85
2017	Non-supervisor	32	32	19	4	3	9	2	72	7	247
2014	Supervisor	29	38	17	4	2	10	0	75	7	94
2014	Non-supervisor	27	32	19	5	2	12	2	69	9	249

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	108
2020	Non-supervisor	4	96	273
2019	Supervisor	12	88	83
2019	Non-supervisor	8	92	226

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	10
2019	Non-supervisor	0	100	19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	10
2020	Non-supervisor	100	11
2019	Supervisor	100	10
2019	Non-supervisor	100	19

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	16	18	3	1	49	3	54	8	106
2020	Non-supervisor	19	14	14	1	2	40	10	65	6	273
2019	Supervisor	16	11	12	3	4	42	11	59	15	83
2019	Non-supervisor	16	8	18	4	3	41	11	49	14	225
2018	Supervisor	16	13	26	0	1	33	11	52	2	89
2018	Non-supervisor	17	15	14	5	2	38	10	61	12	248
2017	Supervisor	8	15	18	0	1	48	9	56	3	84
2017	Non-supervisor	17	11	12	3	2	43	13	63	11	247
2014	Supervisor	17	15	11	1	1	51	4	70	5	94
2014	Non-supervisor	10	12	19	2	1	46	10	51	5	249

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	40	15	9	2	12	0	70	12	108
2020	Non-supervisor	34	31	15	3	2	13	1	76	6	272
2019	Supervisor	33	35	14	4	2	11	1	77	7	83
2019	Non-supervisor	35	25	18	4	3	12	3	70	9	226
2018	Supervisor	31	32	18	3	0	16	0	75	3	90
2018	Non-supervisor	31	31	15	4	1	15	2	75	6	248
2017	Supervisor	25	29	18	3	0	23	1	72	5	85
2017	Non-supervisor	30	29	14	3	2	17	3	75	6	249
2014	Supervisor	34	28	8	2	0	25	2	86	3	93
2014	Non-supervisor	25	29	16	2	1	24	4	74	4	249

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	17	11	6	6	0	9	75	13	108
2020	Non-supervisor	45	22	12	10	8	0	3	69	19	272

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	33	11	0	2	0	87	2	107
2020	Non-supervisor	56	25	12	5	2	1	82	6	271
2019	Supervisor	39	42	9	6	3	0	82	9	83
2019	Non-supervisor	46	27	16	8	3	1	73	11	225
2018	Supervisor	60	17	13	6	4	1	77	10	89
2018	Non-supervisor	44	31	14	5	3	2	77	8	247
2017	Supervisor	59	22	7	4	4	4	85	8	85
2017	Non-supervisor	50	26	11	5	6	2	78	11	247

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	11	28	33	21	0	18	54	108
2020	Non-supervisor	19	29	29	12	10	1	49	23	272
2019	Supervisor	4	21	30	21	25	0	25	46	83
2019	Non-supervisor	17	31	30	15	7	0	48	22	225
2018	Supervisor	4	19	20	36	21	0	23	57	89
2018	Non-supervisor	14	24	34	17	10	0	39	27	247
2017	Supervisor	7	18	30	19	25	0	25	45	85
2017	Non-supervisor	17	29	24	17	13	0	46	30	249

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	21	31	22	13	0	34	35	108
2020	Non-supervisor	26	31	22	11	9	1	57	21	272
2019	Supervisor	9	27	28	20	16	0	36	35	83
2019	Non-supervisor	20	32	25	14	8	0	52	23	225
2018	Supervisor	6	23	33	26	10	1	30	36	90
2018	Non-supervisor	15	35	25	16	8	1	51	24	245
2017	Supervisor	7	27	32	21	13	0	33	34	85
2017	Non-supervisor	19	28	27	14	12	0	47	26	249

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	18	24	32	19	0	0	25	51	108
2020	Non-supervisor	24	28	22	15	10	0	1	52	25	271
2019	Supervisor	7	14	31	29	20	0	0	21	48	83
2019	Non-supervisor	23	25	22	17	12	1	0	49	29	223
2018	Supervisor	12	13	25	25	25	0	0	25	50	90
2018	Non-supervisor	16	28	22	21	11	1	2	45	32	248
2017	Supervisor	6	25	26	25	19	0	0	31	44	85
2017	Non-supervisor	21	23	25	14	17	0	0	44	31	248

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	18	21	28	15	1	35	43	107
2020	Non-supervisor	39	31	14	8	5	2	72	13	271
2019	Supervisor	16	31	20	17	17	0	47	33	83
2019	Non-supervisor	38	34	15	5	5	3	75	9	225
2018	Supervisor	14	22	31	18	13	1	36	32	89
2018	Non-supervisor	39	27	17	8	5	4	69	13	247
2017	Supervisor	10	30	26	14	19	0	40	33	85
2017	Non-supervisor	42	25	14	10	6	3	70	16	249

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	29	21	23	16	1	0	39	40	106
2020	Non-supervisor	30	31	22	9	8	0	0	60	18	273
2019	Supervisor	13	29	27	15	16	0	0	43	30	82
2019	Non-supervisor	30	35	22	7	6	0	0	65	13	225
2018	Supervisor	13	23	30	17	15	0	1	37	32	90
2018	Non-supervisor	30	30	20	12	8	0	1	60	20	246
2017	Supervisor	15	25	23	23	14	0	0	40	37	85
2017	Non-supervisor	37	24	22	9	8	0	0	61	17	247

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	20	22	11	13	0	6	51	26	107
2020	Non-supervisor	38	20	17	12	7	0	6	62	20	272

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	41	27	5	3	0	0	65	8	107
2020	Non-supervisor	39	26	21	7	4	1	1	67	12	273
2019	Supervisor	20	30	35	10	4	0	0	50	15	83
2019	Non-supervisor	26	36	22	9	5	0	1	63	15	226
2018	Supervisor	20	30	32	14	4	0	0	50	18	92
2018	Non-supervisor	21	35	29	8	5	1	2	58	13	248
2017	Supervisor	13	38	29	13	7	0	0	51	20	85
2017	Non-supervisor	30	34	20	10	5	0	0	65	15	247

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	26	37	20	6	0	0	37	26	107
2020	Non-supervisor	28	29	22	14	6	1	1	58	20	269
2019	Supervisor	5	27	33	26	9	0	0	32	35	83
2019	Non-supervisor	21	27	28	17	6	0	1	49	23	225
2018	Supervisor	3	28	32	27	10	0	0	31	37	92
2018	Non-supervisor	18	32	24	16	9	1	1	51	25	248
2017	Supervisor	5	21	26	36	13	0	0	26	48	85
2017	Non-supervisor	15	31	21	19	13	0	0	46	33	247

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	31	30	15	4	0	51	19	106
2020	Non-supervisor	37	32	14	9	6	1	71	15	272
2019	Supervisor	17	30	25	21	7	0	47	28	83
2019	Non-supervisor	19	36	24	14	7	0	55	21	226
2018	Supervisor	14	28	21	27	8	1	43	36	90
2018	Non-supervisor	20	37	25	13	5	0	57	18	246
2017	Supervisor	12	24	32	25	7	0	36	32	85
2017	Non-supervisor	24	31	22	14	10	0	55	23	247

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	38	9	9	2	0	80	11	107
2020	Non-supervisor	56	24	10	5	4	1	81	9	271
2019	Supervisor	40	23	19	7	11	0	63	18	83
2019	Non-supervisor	39	31	15	10	5	0	70	15	225

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	42	23	4	3	1	0	70	7	107
2020	Non-supervisor	32	33	20	11	4	0	0	65	15	271

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	35	24	10	3	0	63	13	107
2020	Non-supervisor	38	32	18	9	3	1	70	12	272
2019	Supervisor	34	29	17	11	9	0	63	20	83
2019	Non-supervisor	37	33	18	7	4	1	71	11	225
2018	Supervisor	25	37	19	15	5	0	62	19	92
2018	Non-supervisor	34	36	20	8	2	1	70	10	247
2017	Supervisor	32	39	14	9	5	1	72	14	85
2017	Non-supervisor	36	27	18	10	8	0	64	18	246

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	11	0	1	1	1	88	1	107
2020	Non-supervisor	55	24	13	6	1	0	1	80	7	271
2019	Supervisor	69	21	4	3	1	0	2	92	4	83
2019	Non-supervisor	67	19	9	3	1	0	1	87	4	225
2018	Supervisor	64	23	6	4	3	0	1	87	7	92
2018	Non-supervisor	64	23	7	4	0	0	1	88	5	245
2017	Supervisor	66	22	12	1	0	0	0	87	1	85
2017	Non-supervisor	65	17	10	3	2	0	3	85	5	248

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	48	7	1	1	0	0	91	2	106
2020	Non-supervisor	45	34	15	4	1	0	1	80	5	273

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	85	8	1	1	1	1	3	97	2	107
2020	Non-supervisor	77	14	4	2	0	0	4	94	2	272
2019	Supervisor	79	10	1	1	1	0	7	96	2	83
2019	Non-supervisor	77	8	4	1	0	1	10	94	2	225
2018	Supervisor	85	6	6	0	0	0	2	94	0	92
2018	Non-supervisor	78	13	3	1	0	0	6	96	1	248

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	86	8	4	1	0	1	0	95	1	107
2020	Non-supervisor	82	10	2	1	1	0	3	96	2	271
2019	Supervisor	74	9	5	5	2	3	2	87	8	83
2019	Non-supervisor	76	6	7	5	3	1	2	85	8	226
2018	Supervisor	78	12	0	2	4	0	4	94	6	92
2018	Non-supervisor	72	9	7	4	3	1	4	85	8	248
2017	Supervisor	75	14	4	4	2	1	0	90	6	85
2017	Non-supervisor	75	11	4	3	3	0	4	90	6	249

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	25	6	0	0	1	0	94	0	105
2020	Non-supervisor	73	19	3	2	1	0	2	94	3	272
2019	Supervisor	53	29	11	4	4	0	0	82	8	83
2019	Non-supervisor	58	25	12	3	1	0	1	83	4	225
2018	Supervisor	52	32	11	3	1	0	1	84	5	91
2018	Non-supervisor	54	27	11	3	3	0	2	82	6	249
2017	Supervisor	56	27	12	2	3	0	0	83	5	85
2017	Non-supervisor	57	26	11	2	2	0	2	85	4	248

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	23	7	2	1	0	0	90	3	106
2020	Non-supervisor	71	14	6	3	4	0	2	87	7	269
2019	Supervisor	54	19	14	4	7	1	0	74	11	83
2019	Non-supervisor	59	16	12	9	3	0	0	76	12	224
2018	Supervisor	56	20	11	10	2	0	1	77	12	91
2018	Non-supervisor	53	23	10	8	5	0	2	77	13	248
2017	Supervisor	51	24	12	6	8	0	0	75	14	84
2017	Non-supervisor	63	19	9	3	5	0	2	83	8	249

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	29	6	2	2	0	0	90	4	105
2020	Non-supervisor	69	6	0	0	0	0	23	99	1	273
2019	Supervisor	51	27	14	4	5	0	0	78	9	81
2019	Non-supervisor	60	5	2	1	0	0	32	96	1	224
2018	Supervisor	46	37	9	6	1	0	1	84	7	89
2018	Non-supervisor	42	9	3	1	1	1	44	91	3	249
2017	Supervisor	48	36	14	1	0	0	0	85	1	85
2017	Non-supervisor	61	5	2	1	1	0	30	94	3	249

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	19	4	2	1	1	93	3	108
2020	Non-supervisor	79	10	4	2	1	4	94	2	272
2019	Supervisor	72	19	4	4	1	0	91	6	81
2019	Non-supervisor	76	13	4	1	1	6	94	2	226
2018	Supervisor	63	26	5	6	0	0	89	6	90
2018	Non-supervisor	67	17	6	3	1	7	91	3	247
2017	Supervisor	74	19	3	2	0	1	94	2	84
2017	Non-supervisor	73	10	8	1	0	8	90	1	249

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	19	6	1	0	1	0	93	1	107
2020	Non-supervisor	61	20	10	4	3	0	1	82	8	272
2019	Supervisor	74	20	2	1	2	0	1	95	3	83
2019	Non-supervisor	65	15	9	6	3	1	1	82	9	226
2018	Supervisor	75	13	5	4	2	0	1	89	7	91
2018	Non-supervisor	56	22	10	5	4	1	3	81	9	249
2017	Supervisor	70	22	4	1	1	0	2	94	2	85
2017	Non-supervisor	56	19	11	7	6	0	1	76	13	249

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	20	12	10	2	1	76	12	108
2020	Non-supervisor	49	28	13	7	3	0	77	10	272
2019	Supervisor	67	24	3	0	5	0	92	5	83
2019	Non-supervisor	57	21	15	5	2	1	79	7	223
2018	Supervisor	55	29	10	6	0	0	84	6	89
2018	Non-supervisor	49	29	14	5	2	1	79	7	249
2017	Supervisor	66	23	6	2	1	1	91	3	85
2017	Non-supervisor	54	25	14	3	3	2	80	6	249

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	41	18	6	0	0	0	77	6	107
2020	Non-supervisor	32	43	20	3	2	0	0	75	6	272

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	26	40	22	6	32	28	108
2020	Non-supervisor	13	37	36	11	2	50	13	272
2019	Supervisor	11	25	38	19	6	36	25	83
2019	Non-supervisor	15	39	31	13	2	55	15	225
2018	Supervisor	7	25	41	18	9	33	27	92
2018	Non-supervisor	11	35	41	11	2	46	13	248
2017	Supervisor	5	18	39	26	12	24	37	85
2017	Non-supervisor	11	33	35	17	4	44	21	249

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	29	35	14	6	0	19	46	108
2020	Non-supervisor	7	18	36	26	12	0	39	25	272
2019	Supervisor	15	31	34	15	5	0	20	46	81
2019	Non-supervisor	7	20	39	23	11	0	35	27	225
2018	Supervisor	12	34	40	11	3	0	15	45	91
2018	Non-supervisor	10	16	45	18	10	1	29	26	248
2017	Supervisor	14	39	33	7	7	0	13	53	85
2017	Non-supervisor	7	21	30	31	10	1	41	28	247

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	48	8	5	1	0	87	6	108
2020	Non-supervisor	42	41	8	7	1	1	84	8	270
2019	Supervisor	39	49	3	9	0	0	88	9	83
2019	Non-supervisor	42	39	11	6	1	1	82	7	226
2018	Supervisor	48	33	15	3	0	0	81	3	90
2018	Non-supervisor	43	43	7	4	1	2	88	5	247
2017	Supervisor	50	37	9	4	1	0	86	5	85
2017	Non-supervisor	48	38	9	1	3	1	87	4	248

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	47	15	9	8	1	0	68	17	108
2020	Non-supervisor	41	32	12	10	3	2	0	75	13	273

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	33	12	9	6	0	0	73	16	108
2020	Non-supervisor	45	30	9	9	7	0	0	74	16	273

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	29	8	7	3	2	0	82	10	107
2020	Non-supervisor	60	23	9	4	3	2	0	85	6	272

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	41	25	11	3	1	61	14	106
2020	Non-supervisor	38	37	12	7	5	2	77	12	273
2019	Supervisor	20	38	17	12	10	1	60	23	83
2019	Non-supervisor	33	33	13	15	5	1	66	20	224
2018	Supervisor	14	47	17	12	10	0	61	23	91
2018	Non-supervisor	23	43	15	11	6	2	68	17	249
2017	Supervisor	15	29	17	19	19	1	44	39	85
2017	Non-supervisor	22	40	12	14	11	2	63	25	249

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	42	9	8	0	1	1	82	9	108
2020	Non-supervisor	46	40	5	5	2	1	0	87	8	273

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	43	13	7	2	1	1	78	9	108
2020	Non-supervisor	42	37	10	5	4	1	0	80	10	273

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	41	13	4	1	1	3	82	5	108
2020	Non-supervisor	39	35	17	5	2	1	2	75	7	272

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	8	4	0	1	4	87	5	108
2020	Non-supervisor	53	34	7	1	1	2	1	89	3	272

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	21	8	2	0	5	1	90	2	108
2020	Non-supervisor	65	22	6	3	1	2	1	89	4	271

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	36	10	3	2	1	1	85	5	108
2020	Non-supervisor	48	32	12	5	1	1	0	82	6	270

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	30	6	7	0	0	1	87	7	108
2020	Non-supervisor	53	32	6	3	5	1	0	85	9	273

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	17	8	0	1	2	1	91	1	108
2020	Non-supervisor	67	25	5	1	1	0	1	93	2	273

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	50	14	10	1	4	0	73	12	108
2019	Supervisor	23	43	17	11	2	4	1	69	13	83

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	99	1	108

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	34	24	16	13	2	0	46	30	107

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	108
2020	Non-supervisor	8	92	270

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	108
2020	Non-supervisor	11	89	271
2019	Supervisor	15	85	83
2019	Non-supervisor	17	83	224
2017	Supervisor	10	90	85
2017	Non-supervisor	17	83	249
2014	Supervisor	13	87	94
2014	Non-supervisor	14	86	249

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	13
2020	Non-supervisor	28	72	31

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	94	6	13
2020	Non-supervisor	78	22	31
2019	Supervisor	80	20	12
2019	Non-supervisor	90	10	36
2017	Non-supervisor	87	13	39
2014	Supervisor	69	31	13
2014	Non-supervisor	83	17	34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	9	34	0	0	66	0	12
2020	Non-supervisor	49	47	4	0	0	96	0	24
2017	Non-supervisor	53	37	3	7	0	90	7	33
2014	Non-supervisor	68	21	7	0	4	93	0	28

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	28	9	4	2	0	1	85	6	108
2020	Non-supervisor	53	29	7	3	3	2	3	86	7	271

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	74	16	0	87	13	108
2020	Non-supervisor	15	66	17	2	82	18	273

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	84	16	12
2020	Non-supervisor	65	35	41

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	17	0	9	0	0	0	91	9	12
2020	Non-supervisor	34	32	17	9	5	0	3	68	15	41

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	10	7	0	16	0	57	46	38	12
2020	Non-supervisor	21	15	20	14	10	0	21	45	30	41

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	24	8	7	2	1	6	81	10	108
2020	Non-supervisor	58	14	5	4	2	1	16	87	7	273
2019	Supervisor	47	17	13	9	7	1	6	69	18	81
2019	Non-supervisor	48	18	10	9	5	1	9	74	15	225
2018	Supervisor	62	14	9	3	5	1	5	82	8	91
2018	Non-supervisor	56	15	8	4	5	1	12	81	9	247

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 63g. From whom did you experience discrimination on the job? Other

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.