2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 40 0 9 0 0 0 91 9 23
2020 Not a person with a disability 49 42 2 5 2 0 0 92 6 352

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 18 5 0 0 0 0 95 0 23
2020 Not a person with a disability 79 16 2 2 1 0 0 95 3 351

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 52 14 9 0 0 5 76 10 23
2020 Not a person with a disability 50 34 8 6 2 0 0 84 8 353
2019 Person with a disability 45 48 7 0 0 0 0 93 0 15
2019 Not a person with a disability 54 31 6 6 3 0 0 85 9 290
2017 Person with a disability 36 46 0 18 0 0 0 82 18 15
2017 Not a person with a disability 50 34 5 8 3 0 0 84 11 316

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 26 20 5 13 0 0 62 18 23
2020 Not a person with a disability 42 43 8 4 3 0 0 86 7 349
2019 Person with a disability 41 25 7 27 0 0 0 66 27 15
2019 Not a person with a disability 28 46 11 11 3 0 0 74 15 291
2018 Person with a disability 26 40 9 18 8 0 0 66 25 18
2018 Not a person with a disability 28 45 11 12 4 0 0 73 16 314
2017 Person with a disability 19 29 12 24 16 0 0 48 40 15
2017 Not a person with a disability 31 39 13 11 6 0 0 70 17 316

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 14 13 9 0 0 3 77 9 23
2020 Not a person with a disability 56 33 6 3 1 0 0 89 5 348
2019 Person with a disability 34 38 21 0 7 0 0 73 7 15
2019 Not a person with a disability 50 36 7 5 2 0 0 86 7 290
2017 Person with a disability 30 52 0 12 6 0 0 82 18 15
2017 Not a person with a disability 52 35 6 5 2 0 0 87 7 313

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 25 13 8 5 0 0 74 13 23
2020 Not a person with a disability 49 32 8 9 3 0 0 80 12 351
2019 Person with a disability 55 25 7 14 0 0 0 79 14 15
2019 Not a person with a disability 45 33 10 7 4 0 0 79 11 293
2018 Person with a disability 42 40 0 18 0 0 0 82 18 18
2018 Not a person with a disability 48 37 6 6 3 0 0 85 9 313
2017 Person with a disability 30 40 18 12 0 0 0 71 12 15
2017 Not a person with a disability 48 31 6 9 7 0 0 79 15 316

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 54 9 13 0 0 0 78 13 22
2020 Not a person with a disability 46 40 8 5 1 0 0 86 6 353
2019 Person with a disability 48 18 14 7 14 0 0 66 21 15
2019 Not a person with a disability 33 45 11 7 3 0 0 78 10 293
2018 Person with a disability 21 57 9 9 4 0 0 78 13 18
2018 Not a person with a disability 35 40 11 10 3 0 0 76 13 313
2017 Person with a disability 19 23 12 18 28 0 0 42 46 15
2017 Not a person with a disability 30 49 10 8 2 0 0 79 10 317

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 30 9 8 0 0 0 83 8 23
2020 Not a person with a disability 48 35 6 7 3 1 0 84 10 353
2019 Person with a disability 34 38 14 7 7 0 0 73 14 15
2019 Not a person with a disability 32 40 10 13 4 0 0 72 17 293
2018 Person with a disability 41 17 17 13 12 0 0 58 25 18
2018 Not a person with a disability 32 36 14 11 7 0 0 68 18 313
2017 Person with a disability 12 19 18 18 34 0 0 30 51 15
2017 Not a person with a disability 33 41 12 9 4 0 0 74 14 317

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 54 14 8 4 0 0 73 12 22
2020 Not a person with a disability 36 45 7 10 2 0 0 81 12 346
2019 Person with a disability 41 21 11 21 7 0 0 62 27 15
2019 Not a person with a disability 25 51 11 10 4 0 0 75 14 293
2018 Person with a disability 26 29 12 33 0 0 0 55 33 18
2018 Not a person with a disability 28 45 13 10 4 0 0 73 14 312
2017 Person with a disability 12 31 6 23 28 0 0 43 51 15
2017 Not a person with a disability 29 44 12 12 4 0 0 73 16 317

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 48 4 0 3 0 0 92 3 23
2020 Not a person with a disability 57 32 7 3 1 0 0 89 4 351
2019 Person with a disability 48 18 27 7 0 0 0 66 7 15
2019 Not a person with a disability 41 43 8 6 1 0 0 85 7 293
2018 Person with a disability 34 44 8 13 0 0 0 79 13 18
2018 Not a person with a disability 50 40 6 3 0 0 0 90 4 317
2017 Person with a disability 12 47 12 23 6 0 0 59 29 15
2017 Not a person with a disability 43 41 7 6 2 0 0 85 8 317

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 44 9 8 5 0 0 79 12 23
2020 Not a person with a disability 45 38 7 6 4 0 0 83 10 350
2019 Person with a disability 34 32 14 7 14 0 0 66 21 15
2019 Not a person with a disability 31 39 14 9 7 0 0 70 16 290
2018 Person with a disability 17 50 8 9 17 0 0 67 25 18
2018 Not a person with a disability 31 40 12 11 5 0 0 71 17 315
2017 Person with a disability 12 30 12 7 40 0 0 42 47 15
2017 Not a person with a disability 31 42 16 7 5 0 0 72 12 317

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 45 5 3 0 0 0 92 3 22
2020 Not a person with a disability 58 32 7 2 0 0 0 90 3 347
2019 Person with a disability 41 25 34 0 0 0 0 66 0 15
2019 Not a person with a disability 51 36 8 3 1 0 0 87 5 291
2018 Person with a disability 45 33 17 4 0 0 0 79 4 18
2018 Not a person with a disability 48 37 9 5 1 0 0 85 6 314
2017 Person with a disability 18 36 40 6 0 0 0 54 6 15
2017 Not a person with a disability 49 38 10 2 1 0 0 87 3 316

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 39 21 9 5 0 0 66 14 23
2020 Not a person with a disability 39 41 12 5 2 0 0 81 8 352
2019 Person with a disability 41 18 14 14 14 0 0 59 27 15
2019 Not a person with a disability 25 45 13 11 5 0 0 71 16 291
2018 Person with a disability 21 52 18 9 0 0 0 73 9 18
2018 Not a person with a disability 28 47 13 9 1 0 0 76 11 315
2017 Person with a disability 6 48 12 12 22 0 0 54 34 15
2017 Not a person with a disability 33 44 13 7 3 0 0 77 11 316

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 21 14 3 0 0 62 17 23
2020 Not a person with a disability 46 31 13 7 2 0 0 77 9 351
2019 Person with a disability 34 30 7 22 7 0 0 63 30 14
2019 Not a person with a disability 34 41 13 9 3 0 0 75 12 292
2018 Person with a disability 32 33 4 30 0 0 0 66 30 18
2018 Not a person with a disability 38 38 13 8 3 0 0 76 11 317
2017 Person with a disability 12 43 12 28 6 0 0 54 34 15
2017 Not a person with a disability 40 37 13 6 4 0 0 77 10 316

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 54 13 0 5 0 0 83 5 22
2020 Not a person with a disability 47 39 7 5 1 0 0 87 6 352
2019 Person with a disability 34 18 27 13 7 0 0 52 20 15
2019 Not a person with a disability 29 47 13 7 3 0 0 77 10 287
2018 Person with a disability 25 50 13 4 8 0 0 75 12 18
2018 Not a person with a disability 28 41 16 12 3 0 1 69 15 317
2017 Person with a disability 12 36 12 18 22 0 0 48 40 15
2017 Not a person with a disability 37 40 11 7 4 0 0 77 12 316

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 34 9 8 0 0 0 83 8 23
2020 Not a person with a disability 49 38 7 5 0 0 0 88 5 353
2019 Person with a disability 29 30 12 30 0 0 0 59 30 14
2019 Not a person with a disability 37 43 12 7 1 0 0 80 8 290
2018 Person with a disability 21 57 18 4 0 0 0 78 4 18
2018 Not a person with a disability 39 41 12 7 1 0 0 81 8 313
2017 Person with a disability 12 54 12 0 22 0 0 66 22 15
2017 Not a person with a disability 39 43 11 5 3 0 0 82 7 315

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 26 22 26 4 0 0 48 30 23
2020 Not a person with a disability 35 37 13 9 5 0 0 72 15 352
2019 Person with a disability 37 41 15 7 0 0 0 78 7 14
2019 Not a person with a disability 31 31 21 11 6 0 0 62 17 290
2018 Person with a disability 29 37 30 4 0 0 0 66 4 18
2018 Not a person with a disability 35 31 19 9 6 0 0 66 15 315
2017 Person with a disability 29 31 23 16 0 0 0 60 16 15
2017 Not a person with a disability 27 36 19 11 6 0 0 63 17 317

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 34 31 12 9 0 0 21 47 23
2020 Not a person with a disability 9 26 38 17 9 1 0 26 36 353
2019 Person with a disability 13 32 21 21 14 0 0 34 45 15
2019 Not a person with a disability 12 30 36 15 6 0 0 21 43 292
2018 Person with a disability 13 32 30 17 0 0 8 18 49 18
2018 Not a person with a disability 12 29 37 17 3 1 1 21 42 316
2017 Person with a disability 6 53 29 6 0 0 6 6 63 15
2017 Not a person with a disability 18 38 28 8 5 0 3 13 58 314

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 26 27 21 17 0 0 38 35 23
2020 Not a person with a disability 6 16 32 28 14 3 0 44 23 353
2019 Person with a disability 7 31 21 14 27 0 0 41 38 15
2019 Not a person with a disability 13 27 34 17 9 0 1 26 40 291
2018 Person with a disability 9 32 18 21 12 0 8 36 45 18
2018 Not a person with a disability 16 31 25 19 8 1 0 27 48 314
2017 Person with a disability 12 53 18 12 0 0 6 12 69 15
2017 Not a person with a disability 22 29 28 9 7 2 3 16 54 314

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 25 39 9 0 5 0 10 50 23
2020 Not a person with a disability 12 23 36 18 8 1 1 27 36 352
2019 Person with a disability 14 31 27 21 7 0 0 27 45 15
2019 Not a person with a disability 21 28 30 12 7 1 2 19 50 293
2018 Person with a disability 9 33 33 12 4 0 8 18 46 18
2018 Not a person with a disability 14 26 34 20 4 1 1 24 40 314
2017 Person with a disability 40 18 36 0 0 0 6 0 62 15
2017 Not a person with a disability 11 26 34 20 5 1 2 26 38 315

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 12 22 25 18 0 0 44 35 23
2020 Not a person with a disability 9 20 37 22 11 1 1 33 29 349
2019 Person with a disability 7 20 38 14 21 0 0 34 27 15
2019 Not a person with a disability 13 22 39 17 9 1 0 26 35 292
2018 Person with a disability 20 9 42 25 4 0 0 29 29 18
2018 Not a person with a disability 6 24 40 21 9 1 0 30 30 314
2017 Person with a disability 22 35 37 0 0 0 6 0 61 15
2017 Not a person with a disability 9 19 43 20 6 0 2 27 29 311

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 18 27 22 14 0 5 38 34 22
2020 Not a person with a disability 12 21 29 23 14 1 1 37 33 350
2019 Person with a disability 20 18 21 14 27 0 0 41 38 15
2019 Not a person with a disability 16 24 29 17 12 1 2 29 41 293
2018 Person with a disability 13 36 28 10 5 0 8 16 54 17
2018 Not a person with a disability 14 26 29 19 9 1 2 29 41 313
2017 Person with a disability 6 40 36 12 0 0 6 12 49 15
2017 Not a person with a disability 14 23 33 16 8 3 4 26 39 315

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 30 31 12 14 0 0 26 43 23
2020 Not a person with a disability 11 19 30 25 11 4 1 38 31 351
2019 Person with a disability 18 27 21 7 21 0 7 30 48 15
2019 Not a person with a disability 18 23 31 17 9 1 1 27 42 290
2018 Person with a disability 17 38 9 25 4 8 0 31 59 18
2018 Not a person with a disability 16 25 27 19 9 3 1 29 43 314
2017 Person with a disability 7 18 40 29 0 0 6 31 27 15
2017 Not a person with a disability 11 23 32 19 9 2 4 30 36 315

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 22 45 17 5 0 0 21 34 23
2020 Not a person with a disability 9 20 34 24 11 2 0 36 29 351
2019 Person with a disability 14 18 34 14 14 7 0 30 34 15
2019 Not a person with a disability 11 27 36 17 7 1 1 25 39 290
2018 Person with a disability 16 26 26 26 0 0 8 28 45 18
2018 Not a person with a disability 8 23 40 20 6 2 1 27 32 315
2017 Person with a disability 40 18 30 6 0 0 6 6 62 15
2017 Not a person with a disability 11 23 35 18 8 2 3 28 36 313

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 13 31 39 12 0 5 53 14 23
2020 Not a person with a disability 2 8 32 36 20 1 1 57 10 353
2019 Person with a disability 7 0 34 38 14 0 7 56 7 15
2019 Not a person with a disability 6 16 35 29 13 0 1 42 22 292
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 13 18 3 5 12 0 71 9 23
2020 Not a person with a disability 34 29 15 7 2 8 5 71 11 351
2019 Person with a disability 30 22 19 7 15 7 0 55 24 14
2019 Not a person with a disability 32 29 15 6 6 7 4 68 14 292
2018 Person with a disability 18 33 33 0 8 8 0 55 8 18
2018 Not a person with a disability 26 33 15 8 5 7 6 68 15 315
2017 Person with a disability 23 40 12 24 0 0 0 64 24 15
2017 Not a person with a disability 35 34 13 6 6 4 2 73 13 316

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 35 0 5 5 0 0 91 9 23
2020 Not a person with a disability 60 23 8 4 4 1 0 84 7 352
2019 Person with a disability 41 27 25 0 7 0 0 68 7 15
2019 Not a person with a disability 50 29 6 10 5 1 0 80 15 292
2018 Person with a disability 41 30 12 4 12 0 0 71 17 18
2018 Not a person with a disability 50 27 9 10 4 1 0 78 14 313
2017 Person with a disability 18 49 34 0 0 0 0 66 0 15
2017 Not a person with a disability 51 31 7 6 4 1 0 82 10 317

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 25 5 0 0 0 0 95 0 23
2020 Not a person with a disability 68 23 3 5 1 0 0 91 6 350
2019 Person with a disability 62 25 0 7 7 0 0 86 14 15
2019 Not a person with a disability 54 35 4 5 3 0 0 89 7 291
2018 Person with a disability 50 38 0 4 8 0 0 88 12 18
2018 Not a person with a disability 55 34 7 3 0 0 1 89 4 314
2017 Person with a disability 23 64 12 0 0 0 0 88 0 15
2017 Not a person with a disability 59 32 5 2 2 0 0 91 5 316

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 21 9 3 0 0 0 88 3 23
2020 Not a person with a disability 55 35 6 2 2 0 0 90 4 349
2019 Person with a disability 41 25 14 14 7 0 0 66 21 15
2019 Not a person with a disability 47 38 8 4 2 1 0 85 6 293
2018 Person with a disability 26 49 9 17 0 0 0 75 17 18
2018 Not a person with a disability 50 35 11 3 1 0 0 85 4 314

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 34 5 12 0 0 9 81 14 23
2020 Not a person with a disability 52 25 8 5 4 6 1 82 10 351
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 22 5 3 0 0 0 92 3 23
2020 Not a person with a disability 61 27 8 2 1 0 1 88 4 352
2019 Person with a disability 55 25 7 7 7 0 0 79 14 15
2019 Not a person with a disability 53 29 11 2 2 0 2 85 4 293

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 25 13 8 0 0 0 80 8 23
2020 Not a person with a disability 51 30 9 6 4 0 0 82 10 353
2019 Person with a disability 41 38 7 7 7 0 0 79 14 15
2019 Not a person with a disability 42 34 10 11 2 0 1 77 14 293
2018 Person with a disability 29 50 9 12 0 0 0 79 12 18
2018 Not a person with a disability 38 37 11 9 3 1 0 76 12 315
2017 Person with a disability 29 36 6 6 22 0 0 66 28 15
2017 Not a person with a disability 41 39 9 7 3 0 1 80 11 317

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 22 16 12 0 0 0 72 12 23
2020 Not a person with a disability 59 20 9 6 4 1 1 81 10 352

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 22 11 4 0 0 0 85 4 23
2020 Not a person with a disability 57 27 8 5 3 0 0 83 9 353
2019 Person with a disability 48 38 7 7 0 0 0 86 7 15
2019 Not a person with a disability 45 31 11 8 2 0 1 77 11 293
2018 Person with a disability 42 37 13 8 0 0 0 79 8 18
2018 Not a person with a disability 44 32 10 10 3 0 1 77 13 314
2017 Person with a disability 29 37 6 6 22 0 0 66 28 15
2017 Not a person with a disability 44 36 8 8 4 0 0 80 11 317

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 23
2020 Not a person with a disability 35 65 353

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 9 5 0 0 0 13 95 0 23
2020 Not a person with a disability 61 18 8 1 1 2 9 89 3 352

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 34 17 5 0 0 0 78 5 23
2020 Not a person with a disability 64 21 7 5 3 0 0 85 8 351
2019 Person with a disability 48 32 14 0 7 0 0 79 7 15
2019 Not a person with a disability 49 29 12 7 2 0 0 78 10 293
2018 Person with a disability 21 58 13 0 8 0 0 79 8 18
2018 Not a person with a disability 44 30 14 7 4 0 0 75 11 315
2017 Person with a disability 23 36 12 0 29 0 0 59 29 15
2017 Not a person with a disability 53 28 9 7 4 0 0 81 11 317
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 34 14 13 5 0 0 69 18 23
2020 Not a person with a disability 38 35 14 5 3 6 0 78 8 353
2019 Person with a disability 27 27 18 13 7 7 0 59 22 15
2019 Not a person with a disability 33 38 14 6 6 3 0 73 13 290
2018 Person with a disability 30 57 4 9 0 0 0 87 9 18
2018 Not a person with a disability 30 35 18 6 3 6 0 70 10 316
2017 Person with a disability 23 24 18 29 6 0 0 48 34 15
2017 Not a person with a disability 30 34 15 10 5 6 0 68 16 317

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 47 13 13 8 5 0 64 22 23
2020 Not a person with a disability 33 41 14 8 3 1 0 75 11 351
2019 Person with a disability 27 27 24 7 7 7 0 59 15 15
2019 Not a person with a disability 31 33 15 13 7 1 0 65 20 290
2018 Person with a disability 33 29 26 4 8 0 0 62 12 18
2018 Not a person with a disability 22 36 23 12 5 2 0 59 18 317
2017 Person with a disability 12 28 18 25 18 0 0 40 43 15
2017 Not a person with a disability 23 33 20 16 6 1 0 57 23 317

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 44 21 13 13 0 0 53 27 23
2020 Not a person with a disability 23 38 19 14 4 2 0 62 18 348
2019 Person with a disability 27 32 13 14 7 7 0 63 22 15
2019 Not a person with a disability 16 38 18 19 6 3 0 55 26 291
2018 Person with a disability 21 29 21 9 20 0 0 50 29 18
2018 Not a person with a disability 12 30 25 22 6 4 0 44 29 316
2017 Person with a disability 18 22 18 13 29 0 0 40 43 15
2017 Not a person with a disability 18 26 21 23 9 4 0 45 33 317

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 36 25 22 8 0 0 45 30 23
2020 Not a person with a disability 22 38 17 16 5 1 0 61 21 353
2019 Person with a disability 27 32 14 20 7 0 0 59 27 15
2019 Not a person with a disability 15 38 17 21 8 1 0 53 30 293
2018 Person with a disability 13 46 13 16 12 0 0 59 28 18
2018 Not a person with a disability 11 28 26 23 9 2 0 40 33 317
2017 Person with a disability 12 13 12 18 29 16 0 29 57 15
2017 Not a person with a disability 15 31 21 23 8 2 0 46 32 315

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 26 13 43 5 0 0 39 48 23
2020 Not a person with a disability 30 27 25 10 7 1 0 58 17 353
2019 Person with a disability 27 38 21 13 0 0 0 66 13 15
2019 Not a person with a disability 32 27 26 8 5 2 0 60 13 293
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 44 18 0 3 0 0 79 3 23
2020 Not a person with a disability 40 40 11 7 1 0 0 80 9 352
2019 Person with a disability 27 45 21 7 0 0 0 73 7 15
2019 Not a person with a disability 26 46 16 9 3 0 0 72 12 291
2018 Person with a disability 29 39 17 0 16 0 0 68 16 18
2018 Not a person with a disability 19 47 19 10 3 0 0 67 14 313
2017 Person with a disability 6 30 46 7 12 0 0 36 19 15
2017 Not a person with a disability 24 39 18 15 3 1 0 64 18 315

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 53 3 26 9 0 0 61 35 23
2020 Not a person with a disability 20 39 21 15 4 2 0 60 19 352
2019 Person with a disability 14 13 21 38 7 7 0 29 49 15
2019 Not a person with a disability 11 33 18 26 10 2 0 45 37 292

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 22 17 16 5 0 0 63 20 23
2020 Not a person with a disability 31 31 16 11 6 4 1 66 18 351
2019 Person with a disability 34 25 14 14 7 0 7 63 22 15
2019 Not a person with a disability 25 33 16 13 7 4 2 62 21 291
2018 Person with a disability 18 46 17 0 12 8 0 69 13 18
2018 Not a person with a disability 30 39 13 10 4 2 1 71 15 311
2017 Person with a disability 29 41 12 12 6 0 0 71 18 15
2017 Not a person with a disability 34 42 9 7 4 2 1 79 12 315

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 27 17 17 3 0 0 63 20 23
2020 Not a person with a disability 34 37 19 7 3 1 0 72 9 351
2019 Person with a disability 21 52 14 7 7 0 0 73 14 15
2019 Not a person with a disability 26 38 24 7 5 0 0 65 12 293
2018 Person with a disability 21 49 18 0 12 0 0 70 12 18
2018 Not a person with a disability 27 45 18 7 2 2 0 73 9 312

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 18 30 14 8 8 5 41 25 23
2020 Not a person with a disability 23 24 19 12 7 13 2 55 23 352
2019 Person with a disability 14 34 7 21 18 7 0 51 41 15
2019 Not a person with a disability 14 20 20 13 15 12 5 42 34 292
2018 Person with a disability 9 21 29 13 12 16 0 36 30 18
2018 Not a person with a disability 14 21 20 12 13 16 4 44 30 311
2017 Person with a disability 6 22 31 6 29 0 6 30 37 15
2017 Not a person with a disability 15 21 20 12 12 16 4 44 30 315

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 30 18 21 0 0 0 61 21 23
2020 Not a person with a disability 28 38 15 14 3 2 0 68 17 352
2019 Person with a disability 34 21 7 18 14 7 0 59 34 15
2019 Not a person with a disability 19 37 19 17 6 3 0 57 23 292
2018 Person with a disability 17 33 24 18 8 0 0 50 25 18
2018 Not a person with a disability 17 37 19 16 9 2 0 55 25 311
2017 Person with a disability 12 24 6 36 22 0 0 36 58 15
2017 Not a person with a disability 26 33 16 16 7 2 0 60 23 315

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 27 26 16 8 0 0 50 24 23
2020 Not a person with a disability 27 33 15 13 10 2 2 62 23 353
2019 Person with a disability 14 34 18 7 27 0 0 48 34 15
2019 Not a person with a disability 19 32 14 17 15 2 1 52 33 291
2018 Person with a disability 17 32 21 21 9 0 0 49 30 18
2018 Not a person with a disability 20 24 18 19 16 1 2 45 37 313
2017 Person with a disability 12 18 6 24 34 0 7 32 62 15
2017 Not a person with a disability 22 29 15 17 14 2 1 52 32 317

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 22 9 4 0 0 65 13 23
2020 Not a person with a disability 49 26 11 5 4 1 5 79 9 353
2019 Person with a disability 41 25 21 7 0 0 7 70 7 15
2019 Not a person with a disability 49 25 10 6 4 1 4 78 11 293

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 26 8 9 0 0 0 83 9 23
2020 Not a person with a disability 59 20 11 4 2 0 4 83 6 353
2019 Person with a disability 55 18 14 0 0 0 14 84 0 15
2019 Not a person with a disability 45 28 15 4 3 1 3 77 7 293

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 12 5 0 0 13 5 94 0 23
2020 Not a person with a disability 75 8 4 2 1 4 4 92 3 352
2019 Person with a disability 82 0 4 0 7 0 7 88 7 15
2019 Not a person with a disability 74 9 4 3 1 4 4 91 5 291

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 31 13 5 0 4 0 81 5 23
2020 Not a person with a disability 81 7 3 0 1 1 8 96 1 351
2019 Person with a disability 68 11 0 0 7 0 14 92 8 15
2019 Not a person with a disability 81 5 1 0 1 1 12 98 1 291

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 40 8 5 8 0 0 80 12 23
2020 Not a person with a disability 29 47 15 5 3 2 0 77 8 353
2019 Person with a disability 14 59 7 14 0 7 0 78 15 15
2019 Not a person with a disability 22 43 21 8 4 3 0 67 12 291
2018 Person with a disability 9 26 41 17 0 8 0 37 18 18
2018 Not a person with a disability 22 42 23 7 4 2 0 65 11 313
2017 Person with a disability 12 24 30 6 28 0 0 36 34 15
2017 Not a person with a disability 29 43 15 7 2 3 0 74 10 316

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 40 12 5 8 0 0 76 12 23
2020 Not a person with a disability 38 41 13 4 2 2 0 80 6 349
2019 Person with a disability 48 38 0 0 14 0 0 86 14 15
2019 Not a person with a disability 35 42 12 8 2 1 0 78 10 290
2018 Person with a disability 26 62 0 4 8 0 0 88 12 18
2018 Not a person with a disability 46 38 12 2 2 0 0 84 4 311
2017 Person with a disability 29 43 16 12 0 0 0 72 12 15
2017 Not a person with a disability 45 39 9 2 2 2 0 86 4 317

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 19 19 4 9 0 54 25 21
2020 Not a person with a disability 34 39 15 6 2 3 0 76 9 351
2019 Person with a disability 48 31 7 7 7 0 0 79 14 15
2019 Not a person with a disability 39 38 14 5 2 3 0 79 7 291
2018 Person with a disability 30 46 9 8 8 0 0 76 16 18
2018 Not a person with a disability 46 36 13 2 2 3 0 83 4 312
2017 Person with a disability 23 59 12 6 0 0 0 82 6 15
2017 Not a person with a disability 42 39 11 3 2 3 0 84 5 317

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 31 14 13 16 9 0 53 32 23
2020 Not a person with a disability 30 32 18 9 3 7 0 67 13 352

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 5 11 9 5 5 73 22 23
2020 Not a person with a disability 45 31 11 6 3 2 2 79 9 352

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 25 9 8 0 0 0 83 8 23
2020 Not a person with a disability 61 30 6 2 1 0 0 91 3 351
2019 Person with a disability 59 14 14 14 0 0 0 73 14 15
2019 Not a person with a disability 49 36 11 4 0 0 0 85 4 291
2018 Person with a disability 26 53 13 8 0 0 0 79 8 18
2018 Not a person with a disability 55 34 6 3 2 0 0 89 5 312
2017 Person with a disability 18 42 6 35 0 0 0 59 35 15
2017 Not a person with a disability 51 37 7 3 2 0 0 88 5 316

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 47 5 8 0 0 0 88 8 23
2020 Not a person with a disability 49 36 8 4 3 0 0 85 7 350
2019 Person with a disability 34 31 14 14 7 0 0 66 21 15
2019 Not a person with a disability 38 32 17 10 3 0 0 70 13 292
2018 Person with a disability 25 38 29 9 0 0 0 62 9 18
2018 Not a person with a disability 34 33 22 8 3 0 0 67 11 310
2017 Person with a disability 12 23 24 29 12 0 0 35 41 15
2017 Not a person with a disability 36 33 17 8 6 0 0 70 14 317

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 48 9 5 3 0 0 83 8 23
2020 Not a person with a disability 47 38 9 4 3 0 0 85 6 348
2019 Person with a disability 34 31 7 21 7 0 0 66 27 15
2019 Not a person with a disability 36 34 16 10 4 0 0 70 14 291
2018 Person with a disability 17 42 17 24 0 0 0 59 24 18
2018 Not a person with a disability 33 35 19 11 3 0 0 68 14 310
2017 Person with a disability 12 23 18 24 22 0 0 35 47 15
2017 Not a person with a disability 33 39 17 7 4 0 0 72 11 315

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 30 25 9 0 5 0 64 10 23
2020 Not a person with a disability 43 28 13 7 6 3 0 74 13 350
2019 Person with a disability 21 38 7 14 21 0 0 59 34 15
2019 Not a person with a disability 33 21 18 18 9 1 0 54 28 292
2018 Person with a disability 21 13 32 18 8 8 0 37 28 18
2018 Not a person with a disability 31 24 24 12 7 2 0 56 19 312
2017 Person with a disability 6 18 23 13 28 12 0 27 46 15
2017 Not a person with a disability 32 27 21 12 7 1 0 60 19 316
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 25 44 31 23
2020 Not a person with a disability 27 42 31 352
2019 Person with a disability 32 21 48 15
2019 Not a person with a disability 34 28 38 293
2018 Person with a disability 41 18 41 18
2018 Not a person with a disability 32 31 37 315
2017 Person with a disability 41 12 47 15
2017 Not a person with a disability 22 34 44 316

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 7 33 56 3 1 0 71
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 18 8 4 3 44 0 72 13 23
2020 Not a person with a disability 17 14 14 3 3 38 10 61 12 353
2019 Person with a disability 21 0 14 11 7 41 7 40 34 15
2019 Not a person with a disability 15 10 17 6 5 33 14 48 20 293
2018 Person with a disability 4 33 17 13 8 20 4 50 28 18
2018 Not a person with a disability 16 15 17 7 2 30 12 53 17 313
2017 Person with a disability 12 19 36 6 12 16 0 36 21 15
2017 Not a person with a disability 15 17 14 3 4 34 12 60 14 317

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 44 21 0 3 4 0 74 3 23
2020 Not a person with a disability 30 34 15 4 2 13 1 75 8 352
2019 Person with a disability 48 21 0 11 7 14 0 79 21 15
2019 Not a person with a disability 33 32 15 6 4 11 1 73 11 293
2018 Person with a disability 21 53 9 9 8 0 0 75 17 18
2018 Not a person with a disability 28 38 17 4 2 10 2 75 7 312
2017 Person with a disability 23 31 34 6 6 0 0 54 12 15
2017 Not a person with a disability 30 35 18 5 2 9 1 72 8 315
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 18 9 0 3 52 0 75 7 23
2020 Not a person with a disability 17 14 16 1 2 42 8 62 6 351
2019 Person with a disability 27 7 7 0 18 41 0 58 30 15
2019 Not a person with a disability 15 9 17 4 2 41 12 51 13 292
2018 Person with a disability 9 25 17 4 8 37 0 54 19 18
2018 Not a person with a disability 18 14 17 3 1 36 11 60 8 313
2017 Person with a disability 6 24 23 6 6 28 7 46 18 15
2017 Not a person with a disability 15 12 12 2 2 46 12 63 8 314

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 31 17 4 3 9 0 73 8 23
2020 Not a person with a disability 31 34 15 5 2 13 1 75 8 352
2019 Person with a disability 48 14 11 0 14 14 0 71 16 15
2019 Not a person with a disability 34 28 17 4 2 11 3 73 8 293
2018 Person with a disability 21 41 21 4 8 4 0 65 13 18
2018 Not a person with a disability 32 31 16 3 1 15 2 76 4 314
2017 Person with a disability 18 46 12 6 0 12 7 78 7 15
2017 Not a person with a disability 30 28 15 3 1 20 3 75 6 317
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 33 10 22 4 0 0 64 27 22
2020 Not a person with a disability 48 20 12 8 8 0 5 71 17 353

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 27 0 0 0 0 73 0 22
2020 Not a person with a disability 56 27 11 4 2 0 1 83 6 351
2019 Person with a disability 45 21 21 7 7 0 0 66 14 15
2019 Not a person with a disability 44 31 14 7 3 0 1 76 10 292
2018 Person with a disability 39 12 40 4 0 0 4 53 5 18
2018 Not a person with a disability 49 28 13 5 3 0 1 79 8 312
2017 Person with a disability 41 53 0 6 0 0 0 94 6 15
2017 Not a person with a disability 54 24 10 4 5 0 3 80 10 315

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 26 30 12 18 0 0 40 30 23
2020 Not a person with a disability 16 24 28 18 13 0 1 40 31 352
2019 Person with a disability 0 55 24 14 7 0 0 55 21 15
2019 Not a person with a disability 15 27 30 17 12 0 0 42 29 292
2018 Person with a disability 18 8 49 13 12 0 0 26 25 18
2018 Not a person with a disability 11 24 29 22 13 0 0 35 35 312
2017 Person with a disability 12 18 36 29 6 0 0 29 35 15
2017 Not a person with a disability 15 27 25 17 17 0 0 41 34 317

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 17 35 0 17 0 0 48 17 23
2020 Not a person with a disability 22 28 23 15 10 0 1 51 25 352
2019 Person with a disability 14 62 11 7 7 0 0 75 14 15
2019 Not a person with a disability 18 29 27 16 11 0 0 47 27 292
2018 Person with a disability 13 21 33 20 12 0 0 34 32 18
2018 Not a person with a disability 13 32 27 18 8 0 1 46 26 311
2017 Person with a disability 6 18 37 6 34 0 0 23 40 15
2017 Not a person with a disability 16 28 28 16 11 0 0 45 28 317

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 3 22 36 16 0 0 26 52 23
2020 Not a person with a disability 20 26 23 18 13 0 1 46 31 351
2019 Person with a disability 14 45 21 13 7 0 0 59 20 15
2019 Not a person with a disability 19 21 24 20 14 1 0 41 35 290
2018 Person with a disability 13 21 24 29 12 0 0 34 41 18
2018 Not a person with a disability 15 25 22 21 15 1 1 41 37 314
2017 Person with a disability 6 18 36 6 34 0 0 23 40 15
2017 Not a person with a disability 17 25 24 17 16 0 0 42 34 316

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 22 22 12 8 0 0 57 20 23
2020 Not a person with a disability 33 27 16 14 8 0 2 62 22 350
2019 Person with a disability 48 38 7 0 7 0 0 87 7 15
2019 Not a person with a disability 32 33 17 8 8 0 2 66 16 292
2018 Person with a disability 34 20 21 8 9 0 8 59 18 18
2018 Not a person with a disability 33 27 20 10 7 0 3 62 18 312
2017 Person with a disability 40 18 31 6 6 0 0 57 12 15
2017 Not a person with a disability 34 26 17 11 9 0 2 62 21 317

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 35 18 13 9 0 0 60 22 23
2020 Not a person with a disability 24 30 22 12 11 1 0 54 23 351
2019 Person with a disability 21 48 18 14 0 0 0 68 14 15
2019 Not a person with a disability 26 33 24 9 9 0 0 58 18 291
2018 Person with a disability 17 38 12 25 9 0 0 54 33 18
2018 Not a person with a disability 26 28 23 13 10 0 1 54 23 312
2017 Person with a disability 18 23 35 12 12 0 0 41 24 15
2017 Not a person with a disability 32 25 22 12 9 0 0 56 22 315

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 30 23 0 5 0 14 67 6 22
2020 Not a person with a disability 36 19 18 12 9 0 6 58 23 352

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 33 26 9 8 0 0 56 18 22
2020 Not a person with a disability 35 30 22 7 4 1 1 67 11 353
2019 Person with a disability 27 27 25 7 14 0 0 55 21 15
2019 Not a person with a disability 24 35 26 10 4 0 1 60 14 293
2018 Person with a disability 18 29 24 12 9 0 8 51 23 18
2018 Not a person with a disability 21 34 30 9 4 1 1 56 14 316
2017 Person with a disability 6 24 35 22 12 0 0 30 34 15
2017 Not a person with a disability 27 36 22 10 5 0 0 63 15 315

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 38 20 18 9 0 0 53 27 21
2020 Not a person with a disability 24 27 27 15 6 1 1 52 21 350
2019 Person with a disability 15 37 30 11 7 0 0 52 19 14
2019 Not a person with a disability 17 27 29 20 7 0 1 44 26 293
2018 Person with a disability 13 29 21 20 9 0 8 46 31 18
2018 Not a person with a disability 14 32 26 19 9 0 0 46 28 316
2017 Person with a disability 12 24 23 16 24 0 0 36 40 15
2017 Not a person with a disability 13 28 22 24 13 0 0 41 37 315

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 41 9 22 8 0 0 60 31 22
2020 Not a person with a disability 34 31 19 10 5 0 1 66 15 351
2019 Person with a disability 20 27 14 25 14 0 0 48 38 15
2019 Not a person with a disability 18 34 25 15 7 0 0 53 22 293
2018 Person with a disability 9 34 28 16 13 0 0 43 29 18
2018 Not a person with a disability 19 34 24 16 6 0 0 54 22 312
2017 Person with a disability 18 7 23 18 34 0 0 24 52 15
2017 Not a person with a disability 21 30 25 17 7 0 0 51 24 315

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 17 9 4 5 0 5 81 10 22
2020 Not a person with a disability 52 28 10 6 3 0 1 81 9 351
2019 Person with a disability 34 52 0 7 7 0 0 86 14 15
2019 Not a person with a disability 39 28 17 10 6 0 0 67 16 292

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 22 18 14 14 0 0 54 28 22
2020 Not a person with a disability 30 36 21 8 4 0 0 67 12 351

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 41 28 3 4 0 0 64 8 22
2020 Not a person with a disability 36 31 19 10 3 0 1 68 13 352
2019 Person with a disability 21 48 18 13 0 0 0 69 13 15
2019 Not a person with a disability 37 31 18 8 5 0 1 69 13 292
2018 Person with a disability 18 25 41 8 0 0 8 47 8 18
2018 Not a person with a disability 32 37 18 9 3 0 0 69 13 315
2017 Person with a disability 23 19 34 12 12 0 0 42 24 15
2017 Not a person with a disability 35 31 16 10 7 0 0 67 16 314

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 31 23 10 0 0 0 67 10 22
2020 Not a person with a disability 57 24 12 4 1 0 1 83 6 351
2019 Person with a disability 59 21 13 7 0 0 0 80 7 15
2019 Not a person with a disability 69 19 7 2 1 0 2 89 4 292
2018 Person with a disability 51 37 12 0 0 0 0 88 0 18
2018 Not a person with a disability 66 22 6 4 1 0 1 88 6 313
2017 Person with a disability 70 12 12 0 0 0 6 88 0 15
2017 Not a person with a disability 65 18 10 2 2 0 2 85 4 316

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 43 27 9 0 0 0 64 9 23
2020 Not a person with a disability 47 37 12 3 1 0 1 84 4 351

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 22 9 5 0 5 5 85 5 23
2020 Not a person with a disability 80 12 3 2 0 0 3 95 2 351
2019 Person with a disability 41 34 11 7 0 0 7 81 7 15
2019 Not a person with a disability 79 7 3 1 1 1 9 95 2 292
2018 Person with a disability 55 37 8 0 0 0 0 92 0 18
2018 Not a person with a disability 81 10 3 0 0 0 5 96 0 316

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 83 12 4 0 0 0 0 96 0 23
2020 Not a person with a disability 84 9 2 1 1 1 3 95 2 350
2019 Person with a disability 75 7 11 0 7 0 0 82 7 15
2019 Not a person with a disability 75 7 6 5 3 1 2 85 8 293
2018 Person with a disability 67 17 9 0 8 0 0 83 8 18
2018 Not a person with a disability 75 9 5 4 3 0 4 88 7 316
2017 Person with a disability 58 12 13 0 12 0 6 74 12 15
2017 Not a person with a disability 77 12 3 3 2 1 3 91 5 317

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 79 17 0 0 5 0 0 95 5 23
2020 Not a person with a disability 71 21 4 1 1 0 2 94 2 349
2019 Person with a disability 48 34 18 0 0 0 0 82 0 15
2019 Not a person with a disability 57 26 12 3 2 0 1 83 5 292
2018 Person with a disability 62 24 13 0 0 0 0 87 0 18
2018 Not a person with a disability 53 28 10 3 3 0 2 83 6 316
2017 Person with a disability 29 46 19 0 6 0 0 75 6 15
2017 Not a person with a disability 59 25 11 2 2 0 2 85 4 316

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 22 4 3 5 0 0 88 8 23
2020 Not a person with a disability 70 16 6 3 3 0 2 88 6 347
2019 Person with a disability 63 15 7 7 7 0 0 78 15 14
2019 Not a person with a disability 58 17 13 8 4 1 0 76 12 292
2018 Person with a disability 38 46 9 0 8 0 0 83 8 18
2018 Not a person with a disability 55 21 11 9 4 0 2 77 13 315
2017 Person with a disability 23 35 23 0 19 0 0 59 19 15
2017 Not a person with a disability 62 19 9 4 5 0 2 82 8 316

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 9 0 0 4 0 27 94 6 23
2020 Not a person with a disability 68 13 2 1 1 0 16 96 2 350
2019 Person with a disability 29 14 7 0 0 0 50 86 0 14
2019 Not a person with a disability 59 11 5 2 1 0 23 90 4 290
2018 Person with a disability 38 17 8 13 0 0 24 72 18 18
2018 Not a person with a disability 42 16 4 2 1 0 34 90 4 314
2017 Person with a disability 48 12 0 0 0 0 40 100 0 15
2017 Not a person with a disability 58 13 6 1 1 0 21 91 2 317

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 77 9 0 4 5 0 5 90 10 22
2020 Not a person with a disability 77 13 4 1 1 0 3 94 2 353
2019 Person with a disability 68 21 0 0 0 0 11 100 0 15
2019 Not a person with a disability 75 14 4 2 1 0 4 93 3 291
2018 Person with a disability 82 13 4 0 0 0 0 96 0 18
2018 Not a person with a disability 65 20 6 4 0 0 6 90 4 314
2017 Person with a disability 42 24 6 0 0 0 28 92 0 15
2017 Not a person with a disability 75 12 7 1 0 0 5 91 2 315

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 27 3 8 0 0 0 89 8 23
2020 Not a person with a disability 65 18 10 3 3 0 1 84 6 351
2019 Person with a disability 75 7 7 7 4 0 0 82 11 15
2019 Not a person with a disability 67 16 7 4 3 1 1 85 8 293
2018 Person with a disability 54 29 0 12 0 0 4 87 13 18
2018 Not a person with a disability 60 20 9 5 4 0 2 82 9 316
2017 Person with a disability 36 12 13 28 6 0 6 51 36 15
2017 Not a person with a disability 61 20 9 4 4 0 1 82 9 317

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 26 12 27 5 0 0 57 31 23
2020 Not a person with a disability 52 26 13 7 3 0 0 78 9 352
2019 Person with a disability 36 29 29 7 0 0 0 64 7 14
2019 Not a person with a disability 61 21 11 3 3 0 1 83 6 291
2018 Person with a disability 41 30 21 8 0 0 0 71 8 18
2018 Not a person with a disability 51 29 12 5 1 0 1 81 6 314
2017 Person with a disability 34 48 12 0 6 0 0 82 6 15
2017 Not a person with a disability 59 23 11 3 2 0 1 83 5 317

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 44 28 0 5 0 0 67 5 22
2020 Not a person with a disability 33 42 19 4 1 0 0 76 5 352

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 25 45 8 13 0 0 34 21 23
2020 Not a person with a disability 11 35 37 15 2 0 0 46 17 352
2019 Person with a disability 14 21 45 14 7 0 0 34 21 15
2019 Not a person with a disability 14 36 32 15 3 0 0 51 17 292
2018 Person with a disability 4 33 33 29 0 0 0 38 29 18
2018 Not a person with a disability 10 33 41 11 4 0 0 43 16 316
2017 Person with a disability 0 23 37 34 6 0 0 23 40 15
2017 Not a person with a disability 10 29 37 19 6 0 0 39 24 317

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 18 40 8 9 0 0 17 44 23
2020 Not a person with a disability 9 21 35 24 11 0 0 35 30 352
2019 Person with a disability 14 7 45 27 7 0 0 34 21 15
2019 Not a person with a disability 9 24 37 21 10 0 0 31 33 290
2018 Person with a disability 8 30 37 17 4 0 4 22 39 18
2018 Not a person with a disability 10 20 44 16 9 0 0 25 30 315
2017 Person with a disability 18 29 24 23 6 0 0 29 46 15
2017 Not a person with a disability 8 25 32 24 9 1 0 34 34 315

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 58 5 5 0 0 0 91 5 22
2020 Not a person with a disability 42 42 9 6 1 1 0 84 7 351
2019 Person with a disability 55 32 14 0 0 0 0 86 0 15
2019 Not a person with a disability 41 42 8 7 1 1 0 84 8 293
2018 Person with a disability 42 29 21 8 0 0 0 71 8 18
2018 Not a person with a disability 45 41 8 3 1 1 0 87 4 313
2017 Person with a disability 58 36 6 0 0 0 0 94 0 15
2017 Not a person with a disability 48 38 9 2 2 1 0 86 4 315

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 43 13 16 5 0 0 66 21 23
2020 Not a person with a disability 36 36 12 10 4 2 0 74 14 353

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 26 9 8 4 0 0 79 12 23
2020 Not a person with a disability 43 31 10 9 7 0 0 74 16 353

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 27 13 8 0 0 0 80 8 23
2020 Not a person with a disability 58 24 8 4 3 2 0 85 7 351

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 41 22 13 3 0 0 62 17 23
2020 Not a person with a disability 34 38 14 8 4 2 0 74 12 351
2019 Person with a disability 27 31 14 21 7 0 0 59 27 15
2019 Not a person with a disability 30 34 14 14 6 1 0 65 21 291
2018 Person with a disability 21 41 21 4 12 0 0 62 17 18
2018 Not a person with a disability 21 44 16 12 6 1 0 66 18 316
2017 Person with a disability 6 36 18 6 34 0 0 42 40 15
2017 Not a person with a disability 21 38 13 16 12 2 0 59 28 317

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 43 3 13 5 0 0 79 18 23
2020 Not a person with a disability 44 40 7 6 1 1 0 86 7 353

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 48 4 12 14 0 0 70 26 23
2020 Not a person with a disability 41 37 12 5 3 1 0 79 9 353

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 45 22 16 5 0 5 56 21 23
2020 Not a person with a disability 40 36 16 4 1 1 2 78 5 352

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 45 13 3 0 3 0 83 3 23
2020 Not a person with a disability 52 33 7 2 1 2 2 89 3 352

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 21 0 0 0 12 0 100 0 23
2020 Not a person with a disability 65 21 8 3 1 2 1 89 4 351

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 36 5 15 0 0 0 80 15 23
2020 Not a person with a disability 48 33 11 4 1 1 0 83 5 350

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 34 4 0 0 0 0 96 0 23
2020 Not a person with a disability 54 31 6 4 4 1 1 85 9 353

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 27 5 0 0 0 0 95 0 23
2020 Not a person with a disability 68 22 6 1 1 1 1 92 2 353
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 23
2020 Not a person with a disability 7 93 350

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 23
2020 Not a person with a disability 10 90 351
2019 Person with a disability 59 41 15
2019 Not a person with a disability 14 86 291
2017 Person with a disability 57 43 15
2017 Not a person with a disability 13 87 317

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 82 18 39

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Not a person with a disability 56 30 6 8 0 0 0 86 8 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 40 17 0 0 5 0 83 0 23
2020 Not a person with a disability 55 28 7 3 3 1 3 86 7 351
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 57 27 0 79 21 23
2020 Not a person with a disability 13 69 16 1 84 16 353

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 14 12 0 5 0 23 79 6 23
2020 Not a person with a disability 57 17 6 5 2 1 13 86 7 353
2019 Person with a disability 59 7 0 14 14 0 7 70 30 15
2019 Not a person with a disability 48 18 11 8 5 1 8 73 15 290
2018 Person with a disability 47 23 0 4 9 0 17 84 16 18
2018 Not a person with a disability 58 14 9 3 4 1 10 81 9 314
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