2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 46 2 5 1 0 0 93 6 235
2020 First official language - French 55 35 2 5 3 0 0 90 8 145

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 88 9 2 0 1 0 0 97 1 234
2020 First official language - French 65 26 3 5 1 0 0 91 6 145
2017 First official language - English 81 14 3 0 1 0 0 96 1 196
2017 First official language - French 54 29 7 6 4 0 0 83 9 135
2014 First official language - English 86 11 1 1 0 0 1 97 1 198
2014 First official language - French 58 30 5 3 4 0 1 89 6 142

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 7 6 1 0 1 85 7 236
2020 First official language - French 46 36 9 7 2 0 0 82 9 145
2019 First official language - English 56 30 5 7 3 0 0 86 10 190
2019 First official language - French 50 34 8 5 2 1 0 85 7 116
2017 First official language - English 53 31 4 9 3 0 0 84 12 197
2017 First official language - French 44 40 5 9 1 0 0 85 10 135
2014 First official language - English 60 28 4 5 3 0 0 88 8 198
2014 First official language - French 50 35 6 6 3 0 0 85 8 142

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 43 8 4 3 0 0 84 8 234
2020 First official language - French 43 41 9 4 3 0 0 84 7 143
2019 First official language - English 26 46 11 14 2 0 0 72 17 190
2019 First official language - French 33 42 12 8 5 0 1 75 13 117
2018 First official language - English 24 46 11 14 4 1 0 71 18 205
2018 First official language - French 34 40 10 11 4 0 1 75 15 128
2017 First official language - English 28 40 11 14 7 0 0 68 21 197
2017 First official language - French 35 38 14 9 4 0 0 72 13 135
2014 First official language - English 33 40 12 13 2 0 0 73 15 198
2014 First official language - French 35 45 13 6 1 0 1 80 7 142

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 32 7 3 0 0 0 90 4 232
2020 First official language - French 54 33 7 4 2 0 0 87 7 144
2019 First official language - English 49 37 6 6 1 0 0 86 7 189
2019 First official language - French 50 34 11 2 3 0 0 83 6 117
2017 First official language - English 48 35 7 7 2 0 0 84 9 193
2017 First official language - French 56 36 3 2 2 1 0 93 5 136
2014 First official language - English 62 29 6 2 1 1 0 91 2 197
2014 First official language - French 52 40 6 1 1 1 0 92 1 142

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 32 8 10 3 0 0 79 13 234
2020 First official language - French 51 31 9 6 3 0 0 82 10 145
2019 First official language - English 49 33 6 7 4 0 0 83 11 192
2019 First official language - French 40 32 16 8 4 0 0 71 12 117
2018 First official language - English 45 37 6 7 4 0 0 83 11 205
2018 First official language - French 51 36 6 6 1 0 0 88 7 127
2017 First official language - English 46 28 8 10 9 0 0 74 18 196
2017 First official language - French 49 36 4 7 4 0 0 86 11 136
2014 First official language - English 49 28 10 8 3 0 0 78 11 198
2014 First official language - French 49 34 9 4 2 0 1 85 6 140

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 43 7 6 1 0 0 86 7 236
2020 First official language - French 45 40 9 4 2 0 0 85 6 144
2019 First official language - English 36 47 7 8 3 0 0 82 11 192
2019 First official language - French 31 39 18 6 6 0 0 70 12 117
2018 First official language - English 31 46 9 10 4 0 0 77 14 204
2018 First official language - French 41 35 14 8 2 0 0 76 10 128
2017 First official language - English 30 45 11 9 5 0 0 75 14 197
2017 First official language - French 31 50 10 7 1 0 0 81 9 136
2014 First official language - English 37 43 9 7 5 0 0 80 11 198
2014 First official language - French 33 48 11 7 1 0 0 81 8 142

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 9 6 3 1 0 82 9 236
2020 First official language - French 48 37 5 7 3 0 1 85 10 145
2019 First official language - English 34 42 7 14 3 0 0 76 17 192
2019 First official language - French 29 38 15 11 7 0 0 66 18 117
2018 First official language - English 30 34 17 11 8 0 0 64 19 204
2018 First official language - French 37 36 9 11 6 0 0 73 17 128
2017 First official language - English 32 41 11 10 6 0 0 73 16 197
2017 First official language - French 32 40 16 10 2 0 0 72 12 136
2014 First official language - English 37 33 8 15 6 0 0 70 21 197
2014 First official language - French 28 43 16 11 2 0 0 71 13 141

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 45 9 11 2 0 0 79 13 230
2020 First official language - French 37 44 7 8 4 0 1 82 11 143
2019 First official language - English 24 51 12 12 3 0 0 74 14 192
2019 First official language - French 29 47 10 9 5 0 0 75 15 117
2018 First official language - English 25 44 14 14 4 0 0 69 17 204
2018 First official language - French 34 43 11 9 3 0 0 77 11 127
2017 First official language - English 27 44 9 14 6 0 0 71 20 197
2017 First official language - French 29 45 12 10 4 0 0 74 14 136

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 32 7 3 0 0 0 90 4 234
2020 First official language - French 53 35 6 3 2 0 1 89 5 145
2019 First official language - English 44 42 7 6 1 0 0 85 7 192
2019 First official language - French 39 42 11 6 1 1 0 82 7 117
2018 First official language - English 48 43 6 3 0 0 0 91 3 206
2018 First official language - French 52 36 6 5 1 1 0 89 5 130
2017 First official language - English 44 40 6 7 2 0 0 85 9 197
2017 First official language - French 38 44 9 6 3 0 0 82 9 136
2014 First official language - English 53 32 8 5 2 0 0 85 7 198
2014 First official language - French 38 46 9 4 2 0 0 84 6 142

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 7 7 4 0 0 82 11 233
2020 First official language - French 46 37 8 5 3 0 0 83 8 145
2019 First official language - English 32 41 13 9 5 0 0 74 13 189
2019 First official language - French 30 34 16 10 10 0 0 64 20 117
2018 First official language - English 30 41 11 12 6 0 0 71 18 205
2018 First official language - French 31 40 14 10 6 0 0 71 15 129
2017 First official language - English 33 39 13 6 9 0 0 71 15 197
2017 First official language - French 25 46 17 8 4 0 0 71 12 136

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 34 8 2 0 0 0 90 2 231
2020 First official language - French 59 31 7 3 1 0 0 90 4 143
2019 First official language - English 54 33 9 4 0 0 0 87 4 191
2019 First official language - French 47 39 11 1 3 0 0 85 4 116
2018 First official language - English 48 35 9 7 1 0 0 83 8 204
2018 First official language - French 49 39 9 2 1 0 0 88 3 129
2017 First official language - English 51 35 11 2 1 0 0 86 3 196
2017 First official language - French 43 42 12 3 0 0 0 85 3 136
2014 First official language - English 69 22 7 2 0 0 0 91 2 197
2014 First official language - French 61 31 6 1 0 0 0 92 1 142

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 44 11 7 1 0 0 81 8 235
2020 First official language - French 42 36 14 3 4 1 0 79 7 145
2019 First official language - English 26 50 9 12 3 0 0 77 15 191
2019 First official language - French 27 33 20 10 9 0 0 60 20 116
2018 First official language - English 28 49 11 11 2 0 0 77 13 205
2018 First official language - French 30 43 18 7 1 0 1 73 8 129
2017 First official language - English 34 44 11 6 5 0 0 78 11 196
2017 First official language - French 28 45 16 8 3 0 0 73 11 136
2014 First official language - English 32 42 11 10 4 0 0 74 15 198
2014 First official language - French 21 45 20 9 4 1 1 67 13 142

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 14 8 1 0 0 76 10 235
2020 First official language - French 47 30 13 6 4 1 0 78 10 144
2019 First official language - English 36 40 12 9 2 0 0 76 12 191
2019 First official language - French 31 40 14 10 5 0 0 71 15 116
2018 First official language - English 36 39 10 12 3 0 0 75 15 206
2018 First official language - French 40 37 16 4 3 0 0 77 7 130
2017 First official language - English 41 36 10 9 4 0 0 77 13 196
2017 First official language - French 35 40 16 4 4 0 1 76 8 136
2014 First official language - English 41 37 11 8 3 0 0 78 11 198
2014 First official language - French 34 36 21 6 2 0 1 71 9 142

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 41 10 5 1 0 0 85 6 234
2020 First official language - French 49 39 5 5 2 0 0 88 7 145
2019 First official language - English 28 49 13 7 3 0 0 77 10 188
2019 First official language - French 31 41 16 7 5 0 0 72 12 115
2018 First official language - English 28 40 14 15 3 0 0 68 18 206
2018 First official language - French 29 43 18 6 3 0 1 73 9 130
2017 First official language - English 37 38 10 9 6 0 0 75 15 196
2017 First official language - French 35 43 13 6 2 0 0 78 9 136
2014 First official language - English 43 35 13 5 3 0 1 78 9 198
2014 First official language - French 37 38 17 7 1 0 0 75 8 142

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 38 9 4 0 0 0 86 5 236
2020 First official language - French 51 38 6 5 0 1 0 89 5 145
2019 First official language - English 39 44 9 8 0 0 0 83 8 190
2019 First official language - French 33 40 16 8 3 0 0 73 11 115
2018 First official language - English 37 42 13 6 2 0 0 80 8 203
2018 First official language - French 41 42 11 7 0 0 0 82 7 129
2017 First official language - English 38 41 13 3 4 0 0 79 7 196
2017 First official language - French 38 48 7 5 1 0 0 87 7 135
2014 First official language - English 46 39 4 8 3 0 0 85 11 198
2014 First official language - French 39 44 11 3 2 1 0 84 5 142

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 14 11 6 0 0 69 17 236
2020 First official language - French 34 37 13 10 4 0 1 72 14 144
2019 First official language - English 32 32 24 7 4 0 0 64 12 191
2019 First official language - French 30 30 17 16 7 0 0 60 23 114
2018 First official language - English 32 32 23 8 6 0 0 64 14 204
2018 First official language - French 38 31 17 10 4 0 1 69 14 130
2017 First official language - English 25 38 18 12 6 0 0 64 18 197
2017 First official language - French 29 34 22 11 3 0 1 63 14 136
2014 First official language - English 33 33 16 9 7 0 2 68 16 198
2014 First official language - French 32 39 19 8 1 0 0 71 10 142

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 24 41 17 8 0 0 25 34 236
2020 First official language - French 10 30 31 17 10 1 1 28 41 145
2019 First official language - English 12 29 39 13 6 0 1 20 41 192
2019 First official language - French 13 32 30 19 6 0 0 25 45 116
2018 First official language - English 12 27 41 17 1 1 1 19 40 205
2018 First official language - French 12 33 30 17 6 1 2 24 46 130
2017 First official language - English 17 41 30 5 4 0 2 10 59 194
2017 First official language - French 15 36 28 11 5 0 5 17 54 136
2014 First official language - English 6 26 41 19 7 0 3 26 32 198
2014 First official language - French 11 32 32 15 9 0 1 24 43 142

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 17 32 30 12 3 0 43 23 236
2020 First official language - French 8 16 31 24 18 3 1 44 24 145
2019 First official language - English 10 28 32 21 9 0 1 30 38 191
2019 First official language - French 16 26 36 11 10 0 1 21 43 116
2018 First official language - English 15 31 26 18 8 1 1 27 47 204
2018 First official language - French 18 30 22 22 8 0 1 30 48 129
2017 First official language - English 20 31 33 9 5 0 1 14 52 194
2017 First official language - French 23 28 22 9 9 4 6 20 56 136
2014 First official language - English 7 22 31 23 13 1 3 37 31 198
2014 First official language - French 11 24 29 23 10 1 2 34 36 141

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 25 41 13 8 1 0 21 38 235
2020 First official language - French 14 20 30 26 6 3 1 33 36 145
2019 First official language - English 17 33 31 11 5 1 2 17 51 192
2019 First official language - French 25 21 29 13 10 1 2 23 47 117
2018 First official language - English 13 26 34 22 3 1 1 25 40 203
2018 First official language - French 14 25 35 15 7 2 2 22 41 130
2017 First official language - English 14 25 32 21 4 0 2 26 41 195
2017 First official language - French 10 25 37 17 6 2 3 24 37 136
2014 First official language - English 7 26 38 19 6 1 4 26 34 198
2014 First official language - French 13 21 36 16 8 2 4 26 36 140

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 20 37 23 11 0 0 34 29 233
2020 First official language - French 11 19 35 22 12 1 1 34 30 144
2019 First official language - English 9 21 43 17 9 1 1 26 31 191
2019 First official language - French 19 21 34 16 10 0 0 26 40 117
2018 First official language - English 8 23 41 19 7 1 0 27 31 203
2018 First official language - French 6 22 37 25 10 0 0 35 28 130
2017 First official language - English 9 21 41 22 5 0 1 28 30 193
2017 First official language - French 11 20 42 14 7 0 5 23 33 134
2014 First official language - English 6 13 37 30 12 0 2 43 20 197
2014 First official language - French 7 20 32 30 10 0 1 41 28 139

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 29 25 12 1 1 37 33 233
2020 First official language - French 12 19 31 19 17 1 1 37 32 144
2019 First official language - English 15 20 30 20 13 0 1 33 36 192
2019 First official language - French 18 30 26 10 13 1 2 24 49 117
2018 First official language - English 15 26 29 20 7 1 2 28 42 203
2018 First official language - French 12 26 30 16 11 1 3 29 40 128
2017 First official language - English 13 24 35 17 7 2 2 25 39 195
2017 First official language - French 13 24 31 14 8 3 7 25 41 136
2014 First official language - English 7 22 35 20 11 0 4 32 31 198
2014 First official language - French 16 24 29 20 12 0 0 32 39 139

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 18 32 28 11 3 1 40 27 235
2020 First official language - French 16 20 27 19 11 6 1 32 39 144
2019 First official language - English 14 22 33 18 10 0 2 28 37 189
2019 First official language - French 24 25 25 15 9 2 0 24 50 117
2018 First official language - English 14 30 25 21 7 2 1 29 45 204
2018 First official language - French 19 17 30 16 11 5 1 29 38 129
2017 First official language - English 10 22 31 25 8 2 2 34 34 195
2017 First official language - French 10 25 35 12 9 2 7 24 38 136
2014 First official language - English 5 12 31 29 15 1 7 47 19 198
2014 First official language - French 9 13 28 28 17 1 3 47 23 141

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 21 36 25 9 1 0 35 29 234
2020 First official language - French 11 19 32 23 12 3 1 36 31 145
2019 First official language - English 7 29 38 17 7 1 1 25 37 189
2019 First official language - French 17 22 34 17 7 2 1 25 41 117
2018 First official language - English 8 21 42 21 6 1 1 28 29 204
2018 First official language - French 10 25 35 19 6 3 2 26 37 130
2017 First official language - English 16 23 33 18 7 2 2 26 40 193
2017 First official language - French 8 21 38 17 10 1 5 28 31 136
2014 First official language - English 4 18 43 24 7 1 4 32 22 198
2014 First official language - French 9 17 37 17 13 3 4 32 28 141

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 9 33 36 19 1 0 56 11 236
2020 First official language - French 3 7 30 36 19 2 3 58 10 145
2019 First official language - English 5 13 36 31 14 0 1 45 18 192
2019 First official language - French 8 17 34 27 12 1 1 40 26 116
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 26 17 7 2 9 4 70 10 236
2020 First official language - French 34 29 14 8 3 7 5 72 12 143
2019 First official language - English 34 28 14 6 6 9 3 70 13 190
2019 First official language - French 28 29 18 7 9 4 6 63 17 117
2018 First official language - English 24 36 15 7 5 6 6 69 14 204
2018 First official language - French 30 25 17 10 6 7 5 63 18 130
2017 First official language - English 39 30 12 7 6 4 2 73 14 196
2017 First official language - French 29 40 13 7 6 4 1 73 13 136
2014 First official language - English 40 28 11 9 7 4 2 72 17 198
2014 First official language - French 28 29 18 10 6 4 6 63 17 141

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 22 10 5 3 2 0 82 8 236
2020 First official language - French 60 27 5 2 6 0 0 88 8 144
2019 First official language - English 50 29 7 10 4 0 0 79 14 191
2019 First official language - French 50 29 6 7 6 1 0 80 14 117
2018 First official language - English 47 28 8 11 5 1 0 75 17 203
2018 First official language - French 53 25 10 7 3 0 1 79 10 129
2017 First official language - English 52 29 9 5 4 0 0 82 9 197
2017 First official language - French 45 36 9 5 4 1 1 82 9 136
2014 First official language - English 51 26 7 9 5 1 0 78 15 198
2014 First official language - French 47 35 9 2 4 1 1 84 6 142

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 23 3 5 0 0 0 91 6 236
2020 First official language - French 68 23 4 4 1 0 0 91 5 142
2019 First official language - English 60 33 2 4 1 0 0 93 5 190
2019 First official language - French 45 38 6 6 5 0 0 83 11 117
2018 First official language - English 57 32 6 4 1 0 1 90 5 204
2018 First official language - French 48 39 9 2 1 0 1 87 4 129
2017 First official language - English 62 27 4 3 3 0 0 89 6 197
2017 First official language - French 50 41 6 1 2 0 1 91 3 135
2014 First official language - English 55 32 3 9 1 0 0 87 10 198
2014 First official language - French 48 43 6 3 1 0 0 91 4 142

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 34 9 2 0 0 0 89 3 234
2020 First official language - French 57 33 4 3 3 0 0 90 6 143
2019 First official language - English 48 38 9 4 1 1 0 87 5 192
2019 First official language - French 45 35 9 5 5 1 0 81 10 117
2018 First official language - English 51 33 10 5 1 0 0 85 5 204
2018 First official language - French 46 37 11 3 2 1 0 83 5 129

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 7 6 1 7 3 85 8 236
2020 First official language - French 53 22 10 6 7 3 0 77 13 143
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 24 8 2 1 0 0 89 3 235
2020 First official language - French 57 29 8 3 1 0 2 87 5 145
2019 First official language - English 53 30 12 1 3 0 1 84 4 192
2019 First official language - French 54 28 9 3 2 0 4 85 5 117

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 30 11 5 3 0 0 81 9 236
2020 First official language - French 53 29 8 7 3 0 1 82 10 145
2019 First official language - English 41 37 9 11 2 0 0 78 14 192
2019 First official language - French 43 30 11 11 3 0 2 75 14 117
2018 First official language - English 38 39 10 9 4 1 0 77 13 206
2018 First official language - French 40 34 14 10 2 1 0 74 12 128
2017 First official language - English 42 35 8 9 4 0 1 78 14 197
2017 First official language - French 38 45 9 4 4 0 0 82 9 136
2014 First official language - English 48 32 7 6 6 0 0 81 12 197
2014 First official language - French 42 42 11 3 2 0 1 84 5 142

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 21 9 6 3 1 1 82 9 235
2020 First official language - French 59 19 9 7 4 1 1 79 11 145

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 28 8 4 3 0 0 84 8 236
2020 First official language - French 59 22 10 7 3 0 0 81 10 145
2019 First official language - English 46 33 10 9 1 0 1 80 10 192
2019 First official language - French 44 29 12 8 4 1 2 75 12 117
2018 First official language - English 47 29 10 10 4 0 1 77 14 205
2018 First official language - French 42 34 12 9 2 0 1 77 11 128
2017 First official language - English 48 29 8 9 5 0 0 77 14 197
2017 First official language - French 38 44 9 5 4 0 0 82 9 136
2014 First official language - English 54 26 9 6 4 0 0 80 10 198
2014 First official language - French 41 40 9 4 5 1 0 81 9 142

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 236
2020 First official language - French 32 68 145

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 15 8 1 0 2 10 89 1 235
2020 First official language - French 58 22 5 1 3 3 7 90 5 145

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 23 10 4 2 0 0 84 6 235
2020 First official language - French 66 20 5 6 3 0 0 86 9 144
2019 First official language - English 50 31 9 7 2 0 0 81 10 192
2019 First official language - French 47 27 17 6 3 0 0 74 10 117
2018 First official language - English 44 33 13 5 5 0 0 77 10 206
2018 First official language - French 43 28 16 10 3 0 0 71 13 128
2017 First official language - English 51 26 8 7 6 0 1 78 14 197
2017 First official language - French 51 32 8 6 2 1 0 84 8 136
2014 First official language - English 55 23 8 8 4 1 0 79 12 198
2014 First official language - French 55 30 9 2 3 1 0 86 5 142
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 13 5 3 5 0 78 9 236
2020 First official language - French 37 35 16 5 2 6 0 76 8 145
2019 First official language - English 34 38 14 8 4 3 0 73 12 190
2019 First official language - French 30 37 15 5 9 5 0 70 15 116
2018 First official language - English 28 37 16 7 4 7 1 71 11 205
2018 First official language - French 34 34 19 6 2 4 0 71 9 130
2017 First official language - English 31 34 13 10 5 7 0 70 16 197
2017 First official language - French 27 34 19 14 4 3 0 63 18 136
2014 First official language - English 34 37 9 8 3 8 0 78 12 198
2014 First official language - French 23 41 21 6 3 6 0 68 10 142

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 42 15 9 3 1 0 73 12 234
2020 First official language - French 33 42 14 7 4 0 0 74 11 145
2019 First official language - English 34 33 14 12 6 1 0 67 18 189
2019 First official language - French 24 34 18 14 7 3 0 60 22 117
2018 First official language - English 22 34 23 12 8 2 0 57 20 206
2018 First official language - French 23 38 23 12 2 3 0 62 14 130
2017 First official language - English 23 35 14 20 6 2 0 59 26 197
2017 First official language - French 20 30 31 12 6 1 0 51 18 136
2014 First official language - English 30 41 13 10 4 2 0 72 15 198
2014 First official language - French 20 39 18 11 9 4 0 61 20 142

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 38 18 16 6 1 0 60 22 234
2020 First official language - French 25 39 20 11 3 2 0 65 14 142
2019 First official language - English 17 40 16 20 5 2 0 58 26 191
2019 First official language - French 16 33 21 17 8 5 0 51 26 116
2018 First official language - English 13 27 25 23 9 3 0 41 33 206
2018 First official language - French 12 35 26 18 4 6 0 50 23 129
2017 First official language - English 18 30 16 24 10 3 0 49 35 197
2017 First official language - French 18 20 30 21 8 4 0 39 30 136
2014 First official language - English 20 41 18 13 6 2 0 62 19 198
2014 First official language - French 14 34 29 14 4 5 0 50 19 142

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 40 17 17 6 0 0 60 23 236
2020 First official language - French 25 38 18 14 4 1 0 63 19 145
2019 First official language - English 16 41 13 22 8 1 0 57 30 192
2019 First official language - French 15 33 23 20 9 0 0 48 29 117
2018 First official language - English 10 29 24 25 11 2 0 39 37 206
2018 First official language - French 15 28 29 18 7 2 0 44 26 130
2017 First official language - English 14 31 17 25 10 3 0 46 36 197
2017 First official language - French 16 28 25 21 7 2 0 45 29 134
2014 First official language - English 18 43 11 19 7 2 0 62 27 198
2014 First official language - French 14 38 22 16 7 3 0 54 24 142

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 30 24 11 3 1 0 62 14 236
2020 First official language - French 26 22 25 15 12 1 0 48 27 145
2019 First official language - English 38 30 24 7 1 2 0 69 7 192
2019 First official language - French 24 23 30 11 10 2 0 48 22 117
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 39 11 9 1 0 0 79 10 236
2020 First official language - French 40 42 12 4 2 0 0 82 6 144
2019 First official language - English 28 45 13 10 3 0 0 74 13 191
2019 First official language - French 22 46 21 8 2 1 0 69 11 116
2018 First official language - English 19 51 15 10 5 0 0 70 15 202
2018 First official language - French 22 37 27 10 3 1 0 60 13 130
2017 First official language - English 23 39 18 16 4 0 0 62 20 195
2017 First official language - French 24 41 18 12 4 1 0 66 16 136
2014 First official language - English 31 45 7 13 3 0 0 76 16 198
2014 First official language - French 26 44 22 6 2 0 1 70 8 142

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 38 21 18 4 1 0 56 23 236
2020 First official language - French 22 44 17 11 5 2 0 67 16 144
2019 First official language - English 12 34 16 28 9 2 0 47 37 191
2019 First official language - French 10 29 21 26 12 2 0 40 39 117

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 16 11 6 4 1 65 18 236
2020 First official language - French 35 30 15 10 6 3 2 68 17 143
2019 First official language - English 27 32 16 14 6 3 2 62 21 191
2019 First official language - French 23 35 15 10 8 5 3 63 20 116
2018 First official language - English 29 37 14 9 7 3 1 69 17 202
2018 First official language - French 29 43 13 10 2 2 1 75 12 128
2017 First official language - English 36 42 7 8 3 3 1 81 12 195
2017 First official language - French 32 42 14 6 4 1 0 75 10 136
2014 First official language - English 41 29 16 8 3 2 0 72 11 198
2014 First official language - French 29 42 11 9 4 5 1 75 13 142

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 39 19 7 2 1 0 72 9 235
2020 First official language - French 37 33 19 7 3 1 0 71 10 144
2019 First official language - English 26 39 23 7 5 0 0 65 12 192
2019 First official language - French 26 38 25 7 4 0 0 64 11 117
2018 First official language - English 25 46 18 7 3 2 0 72 10 202
2018 First official language - French 29 44 18 7 1 2 0 74 8 129

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 26 21 14 6 12 2 53 23 235
2020 First official language - French 26 21 18 11 9 13 2 56 23 145
2019 First official language - English 12 27 20 13 12 12 4 47 30 191
2019 First official language - French 17 12 20 14 19 13 6 35 41 117
2018 First official language - English 13 22 21 12 15 16 2 43 32 201
2018 First official language - French 14 20 20 12 11 16 8 45 29 129
2017 First official language - English 13 19 21 11 12 19 5 42 31 195
2017 First official language - French 17 24 22 14 12 9 4 46 29 136
2014 First official language - English 18 20 13 14 14 15 4 48 36 198
2014 First official language - French 12 17 16 17 18 14 5 36 44 142

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 40 16 14 3 2 0 66 18 235
2020 First official language - French 33 34 14 13 3 2 1 69 17 144
2019 First official language - English 22 36 17 17 5 3 0 60 23 192
2019 First official language - French 16 35 21 17 9 2 0 53 26 116
2018 First official language - English 18 35 18 16 12 2 0 54 28 201
2018 First official language - French 17 37 21 17 5 2 0 55 23 129
2017 First official language - English 25 30 15 20 9 1 0 55 30 195
2017 First official language - French 27 37 17 12 4 2 0 66 17 136
2014 First official language - English 27 36 13 14 8 2 0 64 22 198
2014 First official language - French 28 44 13 7 5 2 0 74 12 142

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 17 12 9 2 2 60 22 236
2020 First official language - French 29 31 14 15 10 1 1 60 25 145
2019 First official language - English 21 33 17 13 14 2 1 56 27 190
2019 First official language - French 15 31 11 23 19 1 1 47 42 117
2018 First official language - English 21 27 17 18 15 1 1 49 34 202
2018 First official language - French 17 20 20 21 17 2 3 39 40 130
2017 First official language - English 24 28 11 18 16 2 1 53 35 197
2017 First official language - French 18 30 20 17 11 2 1 49 29 136
2014 First official language - English 15 26 13 26 16 2 3 43 43 198
2014 First official language - French 12 25 23 17 16 4 4 39 36 142

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 14 6 4 0 3 76 10 236
2020 First official language - French 52 23 9 6 3 1 6 80 10 145
2019 First official language - English 49 29 10 6 4 0 3 80 10 192
2019 First official language - French 49 20 12 7 4 3 5 75 12 117

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 21 12 6 2 0 3 80 8 236
2020 First official language - French 63 20 8 2 2 0 5 88 4 145
2019 First official language - English 46 29 16 4 2 1 2 77 6 192
2019 First official language - French 46 25 14 4 4 1 7 76 8 117

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 8 5 1 1 5 4 93 2 236
2020 First official language - French 71 9 5 4 1 4 5 88 6 144
2019 First official language - English 78 8 4 2 1 4 3 93 3 191
2019 First official language - French 69 10 4 5 2 4 6 87 9 116

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 8 4 1 0 0 7 94 2 235
2020 First official language - French 77 9 3 0 1 2 8 97 1 144
2019 First official language - English 84 4 2 0 1 1 8 98 1 190
2019 First official language - French 73 6 0 1 2 1 18 97 3 117

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 50 14 5 2 1 0 79 7 236
2020 First official language - French 33 39 16 6 4 2 0 74 10 145
2019 First official language - English 21 49 18 7 2 2 0 72 10 190
2019 First official language - French 22 36 22 9 6 5 0 61 16 117
2018 First official language - English 22 42 21 9 4 2 0 65 13 202
2018 First official language - French 20 39 28 5 4 3 1 62 9 130
2017 First official language - English 30 42 16 8 3 1 0 72 11 196
2017 First official language - French 25 43 16 7 3 6 0 72 11 136

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 45 14 4 2 2 0 80 5 232
2020 First official language - French 44 35 12 5 3 1 0 80 8 144
2019 First official language - English 34 46 10 9 2 1 0 80 11 190
2019 First official language - French 38 37 13 6 3 2 0 77 10 116
2018 First official language - English 44 41 8 4 3 0 0 85 7 202
2018 First official language - French 47 35 15 1 1 1 0 83 2 128
2017 First official language - English 47 36 10 3 2 2 0 85 5 197
2017 First official language - French 41 45 9 3 2 1 0 87 4 136
2014 First official language - English 51 30 11 3 1 3 0 85 4 198
2014 First official language - French 43 42 10 2 2 1 0 86 4 142

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 16 9 1 5 0 72 11 232
2020 First official language - French 43 35 15 3 4 1 0 78 7 145
2019 First official language - English 40 35 15 6 2 2 0 76 8 192
2019 First official language - French 37 41 11 3 2 5 0 83 6 115
2018 First official language - English 44 37 11 3 3 3 0 83 5 203
2018 First official language - French 44 37 14 2 1 2 0 83 3 128
2017 First official language - English 44 36 11 5 1 3 0 82 7 197
2017 First official language - French 38 45 12 1 2 3 0 85 2 136
2014 First official language - English 50 25 13 4 0 7 0 81 4 198
2014 First official language - French 42 37 14 2 1 4 0 82 3 142

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 19 10 5 8 0 63 16 236
2020 First official language - French 35 33 16 8 3 6 0 72 11 144

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 10 6 3 3 2 80 9 236
2020 First official language - French 45 28 13 9 3 1 1 76 11 144

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 33 5 1 1 0 0 93 2 235
2020 First official language - French 62 26 7 5 1 0 0 88 5 144
2019 First official language - English 51 36 10 3 0 0 0 86 3 192
2019 First official language - French 47 33 12 7 1 0 0 81 7 115
2018 First official language - English 52 36 5 5 1 0 0 88 6 203
2018 First official language - French 55 33 9 1 2 0 0 88 3 128
2017 First official language - English 51 35 8 4 2 0 0 86 6 196
2017 First official language - French 47 40 6 5 1 1 0 88 6 136
2014 First official language - English 61 29 7 3 1 0 0 90 4 198
2014 First official language - French 49 42 6 1 1 0 1 91 2 142

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 39 8 5 2 0 0 85 7 235
2020 First official language - French 50 34 8 3 4 0 1 85 7 143
2019 First official language - English 38 37 15 9 2 0 0 75 11 192
2019 First official language - French 37 24 20 14 4 0 0 62 18 116
2018 First official language - English 31 36 22 7 4 0 0 67 10 202
2018 First official language - French 36 29 22 9 3 0 0 66 12 127
2017 First official language - English 36 32 16 10 6 0 0 68 16 197
2017 First official language - French 35 34 20 6 5 0 1 69 11 136
2014 First official language - English 48 31 13 4 4 0 0 79 8 198
2014 First official language - French 43 36 13 2 4 2 0 81 6 142

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 42 8 4 2 0 0 86 6 233
2020 First official language - French 49 34 11 3 4 0 0 82 7 143
2019 First official language - English 36 39 15 8 2 0 0 75 11 190
2019 First official language - French 37 26 17 13 7 0 1 63 20 117
2018 First official language - English 30 36 19 12 3 0 0 66 15 201
2018 First official language - French 36 33 19 9 3 0 0 69 12 128
2017 First official language - English 34 35 16 10 6 0 0 69 15 195
2017 First official language - French 31 40 20 6 4 0 0 71 9 136
2014 First official language - English 44 35 10 7 3 0 0 79 10 198
2014 First official language - French 40 40 12 4 1 1 1 82 6 141

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 28 14 6 6 5 0 73 12 234
2020 First official language - French 45 27 13 10 5 0 0 73 14 144
2019 First official language - English 30 24 20 16 8 1 0 55 24 191
2019 First official language - French 34 17 14 20 12 1 1 53 34 117
2018 First official language - English 29 23 26 11 9 3 0 53 20 203
2018 First official language - French 33 25 20 14 5 3 0 60 20 128
2017 First official language - English 31 24 22 13 7 1 0 57 21 197
2017 First official language - French 30 30 20 11 7 1 1 62 18 135
2014 First official language - English 40 29 13 8 6 3 1 71 15 198
2014 First official language - French 35 32 19 5 4 5 0 70 10 142
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 29 38 34 236
2020 First official language - French 25 48 27 145
2019 First official language - English 32 27 40 192
2019 First official language - French 35 28 37 117
2018 First official language - English 32 26 42 205
2018 First official language - French 33 37 30 129
2017 First official language - English 24 29 47 196
2017 First official language - French 23 39 38 136
2014 First official language - English 30 35 35 198
2014 First official language - French 25 44 31 142

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 6 33 45 3 8 5 67
2020 First official language - French 11 29 44 3 5 7 36
2019 First official language - English 3 31 52 3 6 5 63
2019 First official language - French 7 13 66 10 2 3 41
2018 First official language - English 1 33 45 5 13 3 65
2018 First official language - French 13 26 48 2 3 8 44
2017 First official language - English 4 30 62 2 2 0 47
2017 First official language - French 9 35 52 4 0 0 30
2014 First official language - English 5 34 40 15 9999 7 59
2014 First official language - French 11 33 45 5 9999 5 36
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 235
2020 First official language - French 8 92 145
2019 First official language - English 10 90 192
2019 First official language - French 11 89 117
2018 First official language - English 12 88 204
2018 First official language - French 13 87 129

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 15
2020 First official language - French 62 38 13
2019 First official language - English 30 70 18
2019 First official language - French 48 52 13
2018 First official language - English 49 51 24
2018 First official language - French 44 56 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 70 30 24
2018 First official language - French 48 52 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 24
2018 First official language - French 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 24
2018 First official language - French 0 100 19

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 15
2020 First official language - French 41 59 13
2019 First official language - English 40 60 18
2019 First official language - French 48 52 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 50 50 18
2019 First official language - French 45 55 13
2018 First official language - English 39 61 24
2018 First official language - French 56 44 19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 15
2020 First official language - French 42 58 13
2018 First official language - English 47 53 24
2018 First official language - French 23 77 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 15
2020 First official language - French 45 55 13
2019 First official language - English 53 47 18
2019 First official language - French 39 61 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 67 33 15
2020 First official language - French 60 40 13
2019 First official language - English 46 54 18
2019 First official language - French 59 41 13
2018 First official language - English 42 58 24
2018 First official language - French 59 41 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 13
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13
2018 First official language - English 0 100 24
2018 First official language - French 0 100 19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 15
2020 First official language - French 61 39 13
2019 First official language - English 41 59 18
2019 First official language - French 47 53 13
2018 First official language - English 42 58 24
2018 First official language - French 34 66 19

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 18
2019 First official language - French 39 61 13
2018 First official language - English 56 44 24
2018 First official language - French 65 35 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 36 64 24
2018 First official language - French 40 60 19

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 18
2019 First official language - French 39 61 13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 25 75 24
2018 First official language - French 24 76 18

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 39 61 24
2018 First official language - French 32 68 18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 44 56 24
2018 First official language - French 31 69 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 24
2018 First official language - French 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 42 58 24
2018 First official language - French 49 51 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 13 15 4 2 41 9 57 12 236
2020 First official language - French 21 16 10 2 5 35 11 68 13 145
2019 First official language - English 16 8 19 7 3 35 13 45 19 192
2019 First official language - French 14 13 14 6 7 32 14 50 24 117
2018 First official language - English 14 12 18 8 3 32 12 48 19 203
2018 First official language - French 16 20 15 9 2 26 12 58 17 129
2017 First official language - English 16 15 15 4 4 32 12 57 15 197
2017 First official language - French 12 21 15 3 6 31 12 58 15 136
2014 First official language - English 16 18 17 8 3 31 6 54 19 198
2014 First official language - French 10 15 19 7 6 36 8 44 23 142

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 36 17 4 1 15 0 74 6 236
2020 First official language - French 37 31 14 4 4 8 2 76 9 144
2019 First official language - English 38 26 15 7 3 11 0 72 11 192
2019 First official language - French 26 39 13 5 5 11 2 74 11 117
2018 First official language - English 28 36 14 6 2 11 2 74 10 203
2018 First official language - French 24 43 19 4 2 6 1 73 6 128
2017 First official language - English 31 31 21 5 2 9 1 69 8 195
2017 First official language - French 27 41 15 4 4 8 1 75 8 136
2014 First official language - English 30 32 19 4 3 12 1 70 8 198
2014 First official language - French 24 38 18 6 1 11 2 71 8 142
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 236
2020 First official language - French 5 95 145
2019 First official language - English 8 92 192
2019 First official language - French 10 90 117
2018 First official language - English 8 92 204
2018 First official language - French 3 97 130

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 17
2019 First official language - French 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 16
2019 First official language - French 0 100 12

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 16
2019 First official language - French 40 60 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 16
2019 First official language - French 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 16
2019 First official language - French 0 100 12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 16
2019 First official language - French 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 16
2019 First official language - French 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 13 17 2 1 43 9 59 7 235
2020 First official language - French 19 17 14 1 3 40 7 68 6 144
2019 First official language - English 17 5 16 4 3 43 12 51 14 191
2019 First official language - French 14 13 17 3 4 38 10 53 14 117
2018 First official language - English 18 11 15 4 2 40 10 59 11 204
2018 First official language - French 17 18 21 3 1 29 11 59 6 128
2017 First official language - English 15 10 10 2 2 48 13 65 10 194
2017 First official language - French 15 15 19 2 2 37 10 56 8 136
2014 First official language - English 15 10 16 2 1 47 10 57 6 198
2014 First official language - French 8 18 18 1 1 48 6 55 5 142

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 36 15 6 1 14 1 74 9 235
2020 First official language - French 39 29 15 3 3 10 1 76 7 145
2019 First official language - English 40 22 15 6 3 12 2 72 10 192
2019 First official language - French 27 36 19 2 3 11 3 72 6 117
2018 First official language - English 32 27 13 5 1 20 2 76 7 204
2018 First official language - French 29 38 22 2 1 8 1 73 3 129
2017 First official language - English 32 31 13 3 1 17 2 78 6 197
2017 First official language - French 25 28 20 3 1 20 4 69 6 136
2014 First official language - English 31 27 13 2 1 24 3 79 3 197
2014 First official language - French 21 33 16 2 1 23 4 74 4 142
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 19 13 9 7 0 3 71 16 235
2020 First official language - French 40 24 10 10 8 0 8 70 19 145

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 12 3 3 0 0 83 5 236
2020 First official language - French 60 23 12 4 1 0 1 83 5 142
2019 First official language - English 46 29 15 6 4 0 0 75 10 191
2019 First official language - French 41 34 12 9 2 0 2 77 11 117
2018 First official language - English 48 29 14 5 5 0 0 76 9 203
2018 First official language - French 50 25 14 6 1 0 4 78 7 128
2017 First official language - English 53 27 11 4 5 0 0 81 9 196
2017 First official language - French 53 23 9 5 4 0 6 81 9 135

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 25 31 18 13 0 0 38 31 236
2020 First official language - French 20 22 25 18 13 1 1 43 31 144
2019 First official language - English 14 33 29 16 7 0 0 47 24 191
2019 First official language - French 14 21 30 17 18 0 0 35 35 117
2018 First official language - English 11 21 33 21 14 0 0 32 34 203
2018 First official language - French 13 24 27 24 11 0 1 37 35 128
2017 First official language - English 15 26 25 17 16 0 0 41 33 197
2017 First official language - French 14 26 27 19 14 0 1 40 33 136

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 31 26 14 9 0 0 51 23 236
2020 First official language - French 26 23 22 14 12 1 2 51 27 144
2019 First official language - English 16 35 25 15 8 0 0 51 23 191
2019 First official language - French 19 24 26 16 14 0 0 43 30 117
2018 First official language - English 12 31 30 19 9 0 0 43 28 203
2018 First official language - French 14 33 25 17 8 0 3 48 26 127
2017 First official language - English 14 30 28 16 13 0 0 44 28 197
2017 First official language - French 18 26 30 15 10 0 1 45 26 136

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 27 23 20 13 0 0 44 33 236
2020 First official language - French 23 21 23 18 13 0 2 45 31 143
2019 First official language - English 16 27 26 17 12 1 0 44 30 189
2019 First official language - French 22 15 21 24 17 1 1 38 41 117
2018 First official language - English 15 24 20 22 16 1 1 40 40 204
2018 First official language - French 15 25 26 22 11 0 1 40 34 129
2017 First official language - English 15 27 24 14 19 0 0 43 34 197
2017 First official language - French 19 20 28 18 14 0 1 39 32 135

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 32 17 12 9 0 1 62 21 235
2020 First official language - French 39 22 15 15 6 1 3 62 22 143
2019 First official language - English 35 34 16 7 5 0 2 71 12 192
2019 First official language - French 28 32 16 9 11 1 2 62 21 116
2018 First official language - English 32 26 21 9 7 0 5 61 17 203
2018 First official language - French 33 27 21 12 5 0 2 61 17 128
2017 First official language - English 33 28 16 13 8 0 1 62 22 197
2017 First official language - French 36 24 19 8 9 0 4 63 18 136

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 24 13 11 0 0 52 24 234
2020 First official language - French 30 28 19 13 9 1 0 59 23 145
2019 First official language - English 27 33 24 9 6 0 0 60 16 190
2019 First official language - French 23 34 23 8 12 0 0 57 20 117
2018 First official language - English 22 30 23 12 13 0 0 52 25 202
2018 First official language - French 31 25 22 15 5 0 2 58 20 129
2017 First official language - English 30 23 23 12 11 0 0 54 23 195
2017 First official language - French 32 27 22 12 7 0 0 59 19 136

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 23 17 10 10 0 7 61 21 236
2020 First official language - French 38 16 20 14 7 0 5 57 22 143

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 30 25 7 4 0 1 64 11 236
2020 First official language - French 37 31 19 6 4 2 1 70 11 144
2019 First official language - English 24 30 29 10 5 1 1 56 15 192
2019 First official language - French 25 40 20 9 5 0 1 65 14 117
2018 First official language - English 17 34 30 12 5 0 1 52 17 206
2018 First official language - French 26 32 28 6 3 2 2 61 10 129
2017 First official language - English 27 31 21 14 6 0 1 59 20 195
2017 First official language - French 24 42 22 7 4 0 0 66 12 136

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 31 27 16 6 0 0 50 23 234
2020 First official language - French 29 25 24 14 5 1 1 56 19 142
2019 First official language - English 17 25 32 19 6 0 1 42 25 192
2019 First official language - French 17 31 24 21 7 0 0 48 28 116
2018 First official language - English 10 32 26 21 10 0 1 42 32 206
2018 First official language - French 20 31 26 15 7 1 0 51 22 129
2017 First official language - English 11 24 24 25 15 0 0 35 41 195
2017 First official language - French 15 36 19 20 11 0 0 51 31 136

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 33 21 13 5 0 0 62 18 235
2020 First official language - French 40 30 15 7 6 1 1 72 13 143
2019 First official language - English 17 31 26 17 8 0 1 49 25 192
2019 First official language - French 20 39 22 14 5 0 0 59 19 117
2018 First official language - English 16 32 25 20 7 0 0 48 27 204
2018 First official language - French 23 37 22 12 5 0 1 61 16 127
2017 First official language - English 16 25 29 18 11 0 0 42 29 195
2017 First official language - French 27 35 17 15 5 0 1 62 21 136

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 10 7 3 0 1 80 10 234
2020 First official language - French 57 23 9 5 5 0 1 82 9 144
2019 First official language - English 40 28 16 10 5 0 1 69 15 192
2019 First official language - French 37 30 16 9 8 0 0 67 16 116

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 37 24 10 4 0 0 62 15 234
2020 First official language - French 40 34 17 6 3 0 0 74 10 144

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 19 8 3 0 0 70 11 236
2020 First official language - French 39 25 21 11 4 0 1 64 15 143
2019 First official language - English 36 35 15 10 3 0 1 72 13 192
2019 First official language - French 36 28 22 6 8 0 1 64 14 116
2018 First official language - English 32 38 18 9 3 0 1 70 12 205
2018 First official language - French 30 34 23 10 3 0 0 64 13 129
2017 First official language - English 35 28 18 12 6 0 0 64 18 195
2017 First official language - French 34 35 17 7 8 0 0 68 15 135

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 13 4 1 0 0 82 6 234
2020 First official language - French 60 21 11 4 1 1 2 83 6 144
2019 First official language - English 70 17 8 2 2 0 2 88 3 191
2019 First official language - French 64 23 6 4 1 0 2 89 5 117
2018 First official language - English 64 23 6 5 2 0 1 87 6 205
2018 First official language - French 65 22 6 4 0 0 2 90 4 127
2017 First official language - English 64 17 12 4 2 0 1 82 6 197
2017 First official language - French 69 19 7 1 0 0 4 92 1 135

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 42 14 4 1 0 0 81 5 234
2020 First official language - French 54 31 11 1 1 0 1 86 3 145

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 11 3 2 0 0 4 95 2 235
2020 First official language - French 78 14 3 2 0 1 3 95 2 144
2019 First official language - English 79 9 3 1 1 1 7 95 2 191
2019 First official language - French 74 8 4 2 1 0 12 94 2 117
2018 First official language - English 80 12 3 1 0 0 4 96 1 206
2018 First official language - French 76 12 4 0 0 0 7 95 0 129

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 8 3 1 0 0 2 95 1 235
2020 First official language - French 81 11 2 1 2 1 3 95 3 143
2019 First official language - English 79 6 6 5 2 0 2 86 8 192
2019 First official language - French 70 8 7 5 4 3 3 83 9 117
2018 First official language - English 77 10 2 4 4 1 2 90 8 206
2018 First official language - French 69 9 10 3 2 0 7 84 6 129
2017 First official language - English 74 12 4 5 2 1 2 88 8 197
2017 First official language - French 79 10 4 0 3 0 4 93 3 136

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 24 3 1 1 0 1 95 2 234
2020 First official language - French 75 15 6 1 1 1 2 92 2 143
2019 First official language - English 56 27 11 4 2 0 1 84 5 191
2019 First official language - French 57 24 13 2 3 0 1 82 5 117
2018 First official language - English 54 28 12 2 3 0 1 83 5 206
2018 First official language - French 52 27 9 4 3 0 4 83 8 129
2017 First official language - English 56 27 12 2 1 0 1 84 3 196
2017 First official language - French 61 24 9 1 2 0 3 87 4 136

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 18 8 3 2 0 1 87 5 234
2020 First official language - French 74 15 3 2 4 0 2 90 6 141
2019 First official language - English 58 18 11 8 4 0 1 77 12 190
2019 First official language - French 57 15 15 7 3 1 0 73 11 117
2018 First official language - English 55 20 13 8 4 0 0 75 12 205
2018 First official language - French 53 24 6 8 4 0 4 81 13 129
2017 First official language - English 56 21 12 5 6 0 1 78 11 196
2017 First official language - French 67 19 7 1 4 0 2 87 5 136

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 16 1 1 1 0 17 95 3 233
2020 First official language - French 73 8 3 0 0 0 17 97 0 145
2019 First official language - English 59 9 5 2 2 0 24 89 5 189
2019 First official language - French 55 14 5 1 1 1 24 91 2 116
2018 First official language - English 44 18 5 3 0 0 31 89 4 206
2018 First official language - French 39 15 4 2 1 1 39 88 5 128
2017 First official language - English 57 15 6 0 1 0 20 91 2 197
2017 First official language - French 60 10 5 1 1 0 24 91 3 136

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 15 5 1 0 0 3 93 2 235
2020 First official language - French 82 10 1 2 1 0 3 95 4 145
2019 First official language - English 71 16 5 2 2 0 5 91 3 190
2019 First official language - French 81 11 2 2 0 1 4 96 2 117
2018 First official language - English 67 20 5 3 0 0 4 91 4 203
2018 First official language - French 64 19 6 4 0 0 7 90 4 129
2017 First official language - English 68 15 10 1 0 0 6 88 2 196
2017 First official language - French 81 9 3 1 1 0 6 95 2 135

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 10 4 3 0 1 83 7 235
2020 First official language - French 72 15 8 3 1 0 1 89 4 144
2019 First official language - English 66 17 8 6 4 0 1 83 9 192
2019 First official language - French 70 15 6 2 2 2 2 89 5 117
2018 First official language - English 59 19 10 5 5 0 1 79 11 206
2018 First official language - French 64 21 5 5 0 1 5 90 5 129
2017 First official language - English 53 22 12 6 5 0 2 76 12 197
2017 First official language - French 71 15 6 4 3 0 1 87 7 136

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 26 14 9 2 0 1 75 11 236
2020 First official language - French 53 26 11 7 4 0 0 79 10 144
2019 First official language - English 58 23 12 5 3 0 1 81 7 189
2019 First official language - French 62 19 11 2 3 1 2 83 5 117
2018 First official language - English 51 30 13 4 1 0 1 81 6 204
2018 First official language - French 50 28 14 5 2 0 2 79 7 129
2017 First official language - English 59 24 12 3 1 0 1 83 4 197
2017 First official language - French 55 26 11 2 4 0 2 82 6 136

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 44 21 5 1 0 0 73 5 234
2020 First official language - French 39 39 16 3 3 0 0 78 6 145

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 33 39 15 3 0 0 42 18 236
2020 First official language - French 14 36 35 13 3 0 0 50 15 144
2019 First official language - English 16 37 34 13 1 0 0 52 14 192
2019 First official language - French 12 34 31 17 6 0 0 46 23 116
2018 First official language - English 9 34 42 12 4 0 0 43 16 205
2018 First official language - French 12 31 39 14 4 0 0 43 18 130
2017 First official language - English 9 31 32 20 7 0 0 41 27 197
2017 First official language - French 9 26 41 19 4 0 0 35 23 136

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 22 39 18 8 0 0 26 35 235
2020 First official language - French 6 20 30 30 14 0 0 45 25 145
2019 First official language - English 7 24 38 21 10 0 0 31 31 191
2019 First official language - French 12 21 37 21 9 0 0 30 33 115
2018 First official language - English 10 22 45 14 8 1 0 22 32 206
2018 First official language - French 9 19 42 20 10 0 1 30 28 128
2017 First official language - English 9 25 31 26 8 0 0 34 35 196
2017 First official language - French 8 24 33 22 11 2 0 34 33 135

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 46 9 5 0 0 0 85 6 235
2020 First official language - French 44 39 7 7 2 1 0 84 9 143
2019 First official language - English 47 38 9 5 0 1 0 86 6 192
2019 First official language - French 34 47 8 9 2 1 0 81 10 117
2018 First official language - English 42 42 10 4 1 1 0 85 5 204
2018 First official language - French 48 39 8 3 0 2 0 88 3 128
2017 First official language - English 51 35 8 2 3 1 0 87 5 196
2017 First official language - French 45 40 12 2 1 1 0 86 2 135

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 37 15 10 4 2 0 71 15 236
2020 First official language - French 41 35 9 9 4 1 0 77 14 145

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 10 11 6 0 0 73 17 236
2020 First official language - French 50 26 10 7 8 0 0 76 14 145

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 10 5 2 1 0 83 7 234
2020 First official language - French 60 23 6 5 3 3 0 86 8 145

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 40 17 10 2 2 0 70 13 235
2020 First official language - French 41 35 13 4 7 1 0 76 11 144
2019 First official language - English 33 35 13 14 5 2 0 68 19 190
2019 First official language - French 24 33 17 15 9 1 1 58 25 117
2018 First official language - English 19 45 13 13 7 2 0 66 21 206
2018 First official language - French 24 42 21 7 6 1 0 66 13 129
2017 First official language - English 20 36 10 17 15 2 0 57 33 197
2017 First official language - French 21 40 18 12 8 1 0 61 21 136

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 39 6 8 1 1 0 85 9 236
2020 First official language - French 42 43 6 4 3 1 0 87 7 145

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 39 10 8 3 1 0 79 11 236
2020 First official language - French 42 38 12 3 5 1 0 80 7 145

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 36 14 5 0 1 2 79 6 236
2020 First official language - French 35 37 19 3 4 1 1 74 7 144

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 6 2 1 2 2 91 3 236
2020 First official language - French 44 36 11 2 1 1 3 85 4 144

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 19 5 2 0 4 1 93 2 235
2020 First official language - French 58 26 10 5 1 1 0 84 6 144

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 35 11 6 0 1 0 83 6 234
2020 First official language - French 50 30 12 3 3 1 1 82 6 144

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 4 5 3 1 0 87 8 236
2020 First official language - French 54 28 8 4 5 0 1 83 9 145

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 23 4 1 0 1 0 95 1 236
2020 First official language - French 65 22 9 1 2 0 1 88 3 145

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 53 11 10 0 4 0 78 10 73
2020 First official language - French 21 42 21 11 3 2 0 64 15 35
2019 First official language - English 23 50 10 9 4 5 0 76 14 50
2019 First official language - French 23 32 27 12 0 3 2 58 13 33

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 99 1 73
2020 First official language - French 100 0 35

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 31 23 17 13 3 0 46 30 72
2020 First official language - French 6 41 25 15 13 0 0 47 28 35
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 234
2020 First official language - French 8 92 144

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 235
2020 First official language - French 12 88 144
2019 First official language - English 18 82 192
2019 First official language - French 14 86 115
2017 First official language - English 16 84 197
2017 First official language - French 14 86 136
2014 First official language - English 14 86 198
2014 First official language - French 13 87 142

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 27
2020 First official language - French 30 70 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 88 12 27
2020 First official language - French 73 27 17
2019 First official language - English 86 14 32
2019 First official language - French 89 11 16
2017 First official language - English 85 15 29
2017 First official language - French 90 10 18
2014 First official language - English 75 25 28
2014 First official language - French 84 16 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 34 12 0 0 0 0 88 0 24
2020 First official language - French 47 35 18 0 0 0 0 82 0 12
2019 First official language - English 69 19 4 0 4 0 4 92 4 26
2019 First official language - French 56 27 8 0 9 0 0 83 9 13
2017 First official language - English 45 38 7 10 0 0 0 83 10 24
2017 First official language - French 68 32 0 0 0 0 0 100 0 16
2014 First official language - English 71 19 5 0 0 0 5 95 0 21
2014 First official language - French 66 27 7 0 0 0 0 93 0 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 8 5 2 2 2 85 7 235
2020 First official language - French 55 30 8 1 4 0 3 87 5 144
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 67 17 0 81 19 236
2020 First official language - French 11 70 16 3 87 13 145

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 37
2020 First official language - French 77 23 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 34 10 9 6 0 3 74 15 37
2020 First official language - French 51 19 20 10 0 0 0 70 10 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 11 13 13 14 0 26 45 37 37
2020 First official language - French 12 19 26 5 5 0 33 46 15 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 17 6 4 2 0 12 85 7 236
2020 First official language - French 53 17 6 6 1 2 15 84 9 145
2019 First official language - English 53 18 11 7 4 1 8 77 11 190
2019 First official language - French 41 18 11 11 9 1 9 65 22 116
2018 First official language - English 60 16 8 1 4 1 9 85 6 203
2018 First official language - French 53 13 9 7 5 1 12 76 14 130
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