2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 43 1 6 3 0 0 91 9 116
2020 11 to 20 years in current department or agency 59 34 3 4 0 0 0 93 4 117

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 13 2 1 2 0 0 95 3 116
2020 11 to 20 years in current department or agency 77 19 2 2 0 0 1 96 3 117
2017 Less than 3 years in current department or agency 76 16 2 1 2 3 0 94 3 83
2017 3 to 10 years in current department or agency 70 23 1 2 3 0 1 94 5 140
2017 11 to 20 years in current department or agency 63 22 11 3 1 0 0 85 4 93
2014 Less than 3 years in current department or agency 79 14 4 3 0 0 0 93 3 55
2014 3 to 10 years in current department or agency 75 20 1 2 2 0 1 95 4 198
2014 11 to 20 years in current department or agency 68 22 7 0 3 0 0 90 3 72
2014 More than 20 years in current department or agency 76 8 8 8 0 0 0 84 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 11 6 3 0 1 80 9 116
2020 11 to 20 years in current department or agency 60 29 7 3 1 0 1 90 3 118
2019 3 to 10 years in current department or agency 48 36 5 8 3 0 0 84 11 92
2019 11 to 20 years in current department or agency 59 30 8 3 0 1 0 89 3 96
2017 Less than 3 years in current department or agency 46 36 5 11 2 0 0 82 13 83
2017 3 to 10 years in current department or agency 47 35 6 9 4 0 0 82 12 140
2017 11 to 20 years in current department or agency 54 33 4 7 1 0 0 87 8 94
2014 Less than 3 years in current department or agency 70 18 3 5 4 0 0 88 9 55
2014 3 to 10 years in current department or agency 53 32 6 6 4 0 0 85 10 198
2014 11 to 20 years in current department or agency 54 39 3 3 1 0 0 93 4 72
2014 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 45 5 5 4 0 1 86 9 114
2020 11 to 20 years in current department or agency 42 48 6 4 1 0 0 90 5 118
2019 3 to 10 years in current department or agency 33 39 10 10 6 0 1 73 16 90
2019 11 to 20 years in current department or agency 29 53 7 8 3 0 0 82 11 98
2018 Less than 3 years in current department or agency 24 48 8 11 8 1 1 73 19 111
2018 3 to 10 years in current department or agency 30 42 13 12 3 0 1 72 15 113
2017 Less than 3 years in current department or agency 29 29 22 12 8 0 0 58 21 83
2017 3 to 10 years in current department or agency 30 46 6 12 6 0 0 76 18 140
2017 11 to 20 years in current department or agency 30 40 16 11 3 0 0 70 14 94
2014 Less than 3 years in current department or agency 35 38 10 13 4 0 0 73 16 55
2014 3 to 10 years in current department or agency 31 42 14 10 2 0 1 73 12 198
2014 11 to 20 years in current department or agency 36 52 8 4 0 0 0 87 4 72
2014 More than 20 years in current department or agency 61 16 8 15 0 0 0 77 15 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 9 4 3 0 0 85 6 115
2020 11 to 20 years in current department or agency 61 31 4 3 0 0 1 93 3 118
2019 3 to 10 years in current department or agency 44 42 8 4 1 1 0 87 5 90
2019 11 to 20 years in current department or agency 54 32 8 5 1 0 0 86 6 97
2017 Less than 3 years in current department or agency 53 31 9 5 2 0 0 83 8 83
2017 3 to 10 years in current department or agency 48 40 5 6 1 1 0 88 7 137
2017 11 to 20 years in current department or agency 51 37 4 4 3 0 0 88 7 94
2014 Less than 3 years in current department or agency 65 23 13 0 0 0 0 87 0 55
2014 3 to 10 years in current department or agency 54 37 5 1 1 1 0 92 2 197
2014 11 to 20 years in current department or agency 62 33 3 1 0 0 0 96 1 72
2014 More than 20 years in current department or agency 61 31 8 0 0 0 0 92 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 24 11 6 3 0 0 79 10 116
2020 11 to 20 years in current department or agency 46 34 9 8 3 0 0 80 11 117
2019 3 to 10 years in current department or agency 40 36 10 11 4 0 0 75 15 92
2019 11 to 20 years in current department or agency 40 37 10 10 3 0 0 77 13 98
2018 Less than 3 years in current department or agency 50 33 9 6 3 1 0 83 9 111
2018 3 to 10 years in current department or agency 48 35 5 8 3 0 0 84 12 113
2017 Less than 3 years in current department or agency 55 35 4 4 2 0 0 89 7 83
2017 3 to 10 years in current department or agency 44 28 7 14 7 0 0 72 21 140
2017 11 to 20 years in current department or agency 46 35 6 4 9 0 0 81 13 94
2014 Less than 3 years in current department or agency 70 14 9 4 3 0 0 84 7 55
2014 3 to 10 years in current department or agency 45 34 8 9 3 0 1 80 12 196
2014 11 to 20 years in current department or agency 49 36 14 1 0 0 0 85 1 72
2014 More than 20 years in current department or agency 46 16 16 7 8 0 7 67 16 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 39 10 5 2 0 0 83 7 116
2020 11 to 20 years in current department or agency 48 44 6 3 0 0 0 92 3 117
2019 3 to 10 years in current department or agency 29 49 14 5 2 0 0 79 7 92
2019 11 to 20 years in current department or agency 34 44 10 8 4 0 0 78 12 98
2018 Less than 3 years in current department or agency 36 38 8 13 4 0 0 74 17 110
2018 3 to 10 years in current department or agency 32 42 14 7 4 0 0 75 11 113
2017 Less than 3 years in current department or agency 37 41 12 5 5 0 0 77 11 83
2017 3 to 10 years in current department or agency 29 49 8 11 3 0 0 78 14 141
2017 11 to 20 years in current department or agency 25 55 9 6 4 0 0 80 10 94
2014 Less than 3 years in current department or agency 42 41 9 7 0 0 0 84 7 55
2014 3 to 10 years in current department or agency 31 48 10 6 5 0 0 80 10 198
2014 11 to 20 years in current department or agency 39 39 11 7 4 0 0 78 11 72
2014 More than 20 years in current department or agency 54 38 0 8 0 0 0 92 8 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 6 4 5 0 0 86 9 116
2020 11 to 20 years in current department or agency 44 46 6 4 1 0 0 89 5 118
2019 3 to 10 years in current department or agency 29 45 8 14 4 0 0 74 18 92
2019 11 to 20 years in current department or agency 28 37 14 15 5 0 0 66 21 98
2018 Less than 3 years in current department or agency 33 33 18 8 9 0 0 66 17 111
2018 3 to 10 years in current department or agency 35 31 14 12 8 0 0 66 20 113
2017 Less than 3 years in current department or agency 42 40 5 7 7 0 0 81 13 83
2017 3 to 10 years in current department or agency 29 42 17 8 4 0 0 70 13 141
2017 11 to 20 years in current department or agency 28 38 14 15 5 0 0 66 20 94
2014 Less than 3 years in current department or agency 48 40 7 5 0 0 0 88 5 54
2014 3 to 10 years in current department or agency 29 37 12 15 7 0 0 66 22 197
2014 11 to 20 years in current department or agency 36 35 14 12 3 0 0 71 15 72
2014 More than 20 years in current department or agency 23 46 15 16 0 0 0 69 16 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 42 12 9 2 0 0 78 10 116
2020 11 to 20 years in current department or agency 39 48 4 8 1 0 0 87 9 115
2019 3 to 10 years in current department or agency 19 53 10 14 4 0 0 72 18 92
2019 11 to 20 years in current department or agency 24 57 5 10 4 0 0 80 15 98
2018 Less than 3 years in current department or agency 31 38 12 15 4 0 0 69 19 111
2018 3 to 10 years in current department or agency 27 45 13 10 5 0 0 72 15 112
2017 Less than 3 years in current department or agency 36 33 12 13 6 0 0 69 19 83
2017 3 to 10 years in current department or agency 24 45 10 16 4 0 0 70 20 141
2017 11 to 20 years in current department or agency 23 51 15 5 5 0 0 74 11 94

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 38 4 3 1 0 0 91 5 116
2020 11 to 20 years in current department or agency 64 26 4 4 1 0 1 90 5 117
2019 3 to 10 years in current department or agency 38 43 10 8 1 0 0 81 10 92
2019 11 to 20 years in current department or agency 41 42 11 5 1 1 0 84 6 98
2018 Less than 3 years in current department or agency 54 35 8 3 0 0 0 89 3 113
2018 3 to 10 years in current department or agency 47 42 5 6 1 0 0 88 7 113
2017 Less than 3 years in current department or agency 44 43 5 5 2 0 0 88 8 83
2017 3 to 10 years in current department or agency 43 39 8 9 1 0 0 82 11 141
2017 11 to 20 years in current department or agency 35 47 11 3 3 1 0 83 6 94
2014 Less than 3 years in current department or agency 65 26 7 0 2 0 0 91 2 55
2014 3 to 10 years in current department or agency 41 41 9 7 3 0 0 82 9 198
2014 11 to 20 years in current department or agency 44 45 8 1 1 0 0 89 3 72
2014 More than 20 years in current department or agency 69 16 16 0 0 0 0 84 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 40 6 5 4 0 0 85 9 114
2020 11 to 20 years in current department or agency 45 42 7 3 1 1 0 88 4 118
2019 3 to 10 years in current department or agency 27 45 10 14 5 0 0 72 19 92
2019 11 to 20 years in current department or agency 26 42 17 7 8 0 0 68 15 96
2018 Less than 3 years in current department or agency 30 45 10 9 5 0 0 75 15 112
2018 3 to 10 years in current department or agency 33 35 11 15 6 0 0 68 21 112
2017 Less than 3 years in current department or agency 44 37 12 2 5 0 0 81 7 83
2017 3 to 10 years in current department or agency 25 44 16 8 7 0 0 70 15 141
2017 11 to 20 years in current department or agency 25 38 21 10 6 0 0 63 16 94

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 38 10 4 1 0 0 84 5 115
2020 11 to 20 years in current department or agency 70 27 4 0 0 0 0 96 0 117
2019 3 to 10 years in current department or agency 47 44 5 4 1 0 0 90 5 91
2019 11 to 20 years in current department or agency 57 36 6 1 0 0 0 93 1 98
2018 Less than 3 years in current department or agency 43 37 10 9 1 0 0 80 10 111
2018 3 to 10 years in current department or agency 46 36 13 4 1 0 0 82 5 112
2017 Less than 3 years in current department or agency 48 33 15 3 1 0 0 81 4 83
2017 3 to 10 years in current department or agency 52 34 11 2 1 0 0 86 3 140
2017 11 to 20 years in current department or agency 41 48 8 2 0 0 0 89 2 94
2014 Less than 3 years in current department or agency 79 18 4 0 0 0 0 96 0 55
2014 3 to 10 years in current department or agency 61 29 6 3 0 0 0 90 3 198
2014 11 to 20 years in current department or agency 67 24 8 0 0 0 0 92 0 71
2014 More than 20 years in current department or agency 76 16 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 42 11 8 2 0 0 79 10 116
2020 11 to 20 years in current department or agency 41 46 9 4 1 0 0 87 5 117
2019 3 to 10 years in current department or agency 26 45 14 11 4 0 0 72 14 91
2019 11 to 20 years in current department or agency 23 49 12 12 4 0 0 73 16 97
2018 Less than 3 years in current department or agency 23 48 15 12 0 1 1 72 12 113
2018 3 to 10 years in current department or agency 34 41 14 8 3 0 0 75 11 112
2017 Less than 3 years in current department or agency 43 34 11 7 5 0 0 77 12 83
2017 3 to 10 years in current department or agency 27 46 14 10 3 0 0 74 13 140
2017 11 to 20 years in current department or agency 25 55 14 2 4 0 0 80 6 94
2014 Less than 3 years in current department or agency 42 41 5 9 4 0 0 82 12 55
2014 3 to 10 years in current department or agency 24 42 16 11 6 1 1 68 16 198
2014 11 to 20 years in current department or agency 25 49 17 10 0 0 0 73 10 72
2014 More than 20 years in current department or agency 23 46 16 8 7 0 0 69 15 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 10 12 2 0 0 75 15 115
2020 11 to 20 years in current department or agency 49 31 15 2 3 0 0 80 5 117
2019 3 to 10 years in current department or agency 35 42 12 7 4 0 0 77 11 92
2019 11 to 20 years in current department or agency 32 42 16 8 2 0 0 74 10 97
2018 Less than 3 years in current department or agency 37 35 16 9 4 0 0 72 12 113
2018 3 to 10 years in current department or agency 41 36 10 9 5 0 0 76 14 113
2017 Less than 3 years in current department or agency 55 25 13 5 2 0 0 80 7 83
2017 3 to 10 years in current department or agency 32 43 9 11 5 0 1 75 16 140
2017 11 to 20 years in current department or agency 31 44 18 3 3 0 0 76 6 94
2014 Less than 3 years in current department or agency 57 25 11 5 2 0 0 82 7 55
2014 3 to 10 years in current department or agency 31 42 15 7 4 0 1 74 11 198
2014 11 to 20 years in current department or agency 41 32 15 11 0 0 0 73 11 72
2014 More than 20 years in current department or agency 39 31 23 8 0 0 0 70 8 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 42 7 4 1 1 0 88 5 116
2020 11 to 20 years in current department or agency 47 43 6 4 1 0 0 89 5 117
2019 3 to 10 years in current department or agency 25 50 13 8 4 0 0 75 12 90
2019 11 to 20 years in current department or agency 26 46 15 8 5 0 0 72 13 96
2018 Less than 3 years in current department or agency 32 33 20 12 3 0 0 64 15 113
2018 3 to 10 years in current department or agency 28 45 14 9 3 0 1 74 12 113
2017 Less than 3 years in current department or agency 47 37 5 4 7 0 0 83 11 83
2017 3 to 10 years in current department or agency 32 39 14 11 4 0 0 71 15 140
2017 11 to 20 years in current department or agency 30 45 13 6 6 0 0 75 13 94
2014 Less than 3 years in current department or agency 54 30 14 0 0 0 2 86 0 55
2014 3 to 10 years in current department or agency 36 37 15 7 5 0 0 73 11 198
2014 11 to 20 years in current department or agency 43 38 14 6 0 0 0 80 6 72
2014 More than 20 years in current department or agency 38 47 0 15 0 0 0 85 15 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 37 3 5 1 0 0 91 6 116
2020 11 to 20 years in current department or agency 49 41 9 1 0 0 0 90 1 118
2019 3 to 10 years in current department or agency 31 47 10 11 1 0 0 78 12 90
2019 11 to 20 years in current department or agency 37 44 14 5 1 0 0 81 5 98
2018 Less than 3 years in current department or agency 40 37 13 10 1 0 0 76 11 111
2018 3 to 10 years in current department or agency 36 41 14 7 2 0 0 77 9 113
2017 Less than 3 years in current department or agency 47 33 10 4 6 0 0 80 10 83
2017 3 to 10 years in current department or agency 34 51 9 5 2 0 0 84 7 139
2017 11 to 20 years in current department or agency 34 46 13 3 3 0 0 81 6 94
2014 Less than 3 years in current department or agency 59 32 5 4 0 0 0 91 4 55
2014 3 to 10 years in current department or agency 37 47 6 5 4 1 0 85 9 198
2014 11 to 20 years in current department or agency 46 32 13 8 1 0 0 78 10 72
2014 More than 20 years in current department or agency 62 30 0 8 0 0 0 92 8 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 35 15 11 2 0 0 72 13 116
2020 11 to 20 years in current department or agency 31 32 16 10 11 0 0 63 21 117
2019 3 to 10 years in current department or agency 26 33 26 10 5 0 0 60 15 91
2019 11 to 20 years in current department or agency 20 35 19 18 8 0 0 55 26 96
2018 Less than 3 years in current department or agency 40 29 21 6 3 0 0 70 9 113
2018 3 to 10 years in current department or agency 37 34 16 8 4 0 1 72 12 113
2017 Less than 3 years in current department or agency 37 39 7 12 4 1 0 77 16 83
2017 3 to 10 years in current department or agency 29 32 21 11 6 0 1 61 17 141
2017 11 to 20 years in current department or agency 16 38 27 11 9 0 0 53 20 94
2014 Less than 3 years in current department or agency 46 30 12 10 2 0 0 76 12 55
2014 3 to 10 years in current department or agency 32 37 16 8 5 0 2 70 14 198
2014 11 to 20 years in current department or agency 27 40 17 11 5 0 0 67 16 72
2014 More than 20 years in current department or agency 24 31 38 0 7 0 0 55 7 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 19 41 17 9 0 1 26 32 116
2020 11 to 20 years in current department or agency 6 32 38 17 8 0 0 25 37 118
2019 3 to 10 years in current department or agency 14 35 35 13 4 0 0 16 49 92
2019 11 to 20 years in current department or agency 14 36 35 12 3 0 0 15 50 98
2018 Less than 3 years in current department or agency 10 25 36 22 2 3 1 25 37 113
2018 3 to 10 years in current department or agency 10 29 41 19 2 0 0 21 39 112
2017 Less than 3 years in current department or agency 13 35 37 7 3 0 5 10 50 81
2017 3 to 10 years in current department or agency 19 34 29 10 5 0 4 15 55 141
2017 11 to 20 years in current department or agency 17 50 22 5 4 0 1 10 68 94
2014 Less than 3 years in current department or agency 5 15 37 31 9 0 2 41 21 55
2014 3 to 10 years in current department or agency 9 32 34 16 8 0 2 24 42 198
2014 11 to 20 years in current department or agency 7 29 43 14 4 0 3 19 37 72
2014 More than 20 years in current department or agency 0 31 61 0 8 0 0 8 31 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 10 25 36 19 3 1 56 17 116
2020 11 to 20 years in current department or agency 4 25 34 28 9 0 0 37 29 118
2019 3 to 10 years in current department or agency 13 31 39 15 2 0 0 17 44 91
2019 11 to 20 years in current department or agency 16 31 40 9 4 0 0 13 47 98
2018 Less than 3 years in current department or agency 8 24 23 28 14 2 2 43 33 113
2018 3 to 10 years in current department or agency 18 30 27 19 6 0 0 25 48 111
2017 Less than 3 years in current department or agency 15 25 30 11 10 4 4 23 44 82
2017 3 to 10 years in current department or agency 21 28 31 8 6 1 4 15 53 140
2017 11 to 20 years in current department or agency 26 38 24 6 5 0 0 12 64 94
2014 Less than 3 years in current department or agency 3 16 26 25 23 4 4 51 21 55
2014 3 to 10 years in current department or agency 11 24 28 25 11 0 2 36 36 197
2014 11 to 20 years in current department or agency 7 26 38 18 5 0 6 25 35 72
2014 More than 20 years in current department or agency 8 23 39 15 8 8 0 24 34 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 21 32 21 12 2 1 34 33 115
2020 11 to 20 years in current department or agency 11 22 44 19 3 0 0 22 33 118
2019 3 to 10 years in current department or agency 25 28 28 14 3 1 1 18 54 92
2019 11 to 20 years in current department or agency 19 30 31 11 6 1 1 18 50 98
2018 Less than 3 years in current department or agency 12 21 34 23 7 2 1 30 35 112
2018 3 to 10 years in current department or agency 10 27 36 21 3 2 1 24 38 111
2017 Less than 3 years in current department or agency 10 28 24 25 4 4 5 32 42 83
2017 3 to 10 years in current department or agency 14 21 40 18 5 0 3 23 36 140
2017 11 to 20 years in current department or agency 11 33 33 17 5 0 0 22 44 94
2014 Less than 3 years in current department or agency 5 27 32 26 5 0 5 33 34 55
2014 3 to 10 years in current department or agency 12 22 40 17 6 1 3 23 35 196
2014 11 to 20 years in current department or agency 6 29 32 17 8 3 6 27 38 72
2014 More than 20 years in current department or agency 7 16 38 15 16 0 8 34 25 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 15 27 29 14 0 2 44 28 116
2020 11 to 20 years in current department or agency 10 20 45 21 4 0 0 25 30 116
2019 3 to 10 years in current department or agency 12 24 43 17 5 0 0 21 36 92
2019 11 to 20 years in current department or agency 16 26 40 14 3 0 1 18 42 98
2018 Less than 3 years in current department or agency 6 12 38 27 14 2 0 42 19 111
2018 3 to 10 years in current department or agency 4 27 44 20 6 0 0 26 31 112
2017 Less than 3 years in current department or agency 6 13 39 26 10 0 5 38 20 81
2017 3 to 10 years in current department or agency 9 24 40 20 4 0 2 25 34 138
2017 11 to 20 years in current department or agency 13 21 48 13 4 0 1 17 34 94
2014 Less than 3 years in current department or agency 5 12 23 35 21 0 4 58 18 54
2014 3 to 10 years in current department or agency 7 17 37 30 8 0 1 39 24 195
2014 11 to 20 years in current department or agency 6 18 33 32 10 0 1 42 24 72
2014 More than 20 years in current department or agency 7 8 54 7 23 0 0 30 15 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 13 24 33 18 1 3 53 22 115
2020 11 to 20 years in current department or agency 16 30 31 18 4 0 0 22 47 117
2019 3 to 10 years in current department or agency 18 26 30 18 9 0 0 27 43 92
2019 11 to 20 years in current department or agency 20 32 32 8 5 0 2 14 53 98
2018 Less than 3 years in current department or agency 11 16 31 19 16 3 4 38 29 112
2018 3 to 10 years in current department or agency 11 28 29 27 4 0 1 31 40 110
2017 Less than 3 years in current department or agency 9 13 25 28 12 9 3 45 26 82
2017 3 to 10 years in current department or agency 13 26 36 12 7 0 6 20 42 141
2017 11 to 20 years in current department or agency 17 29 37 12 4 0 1 16 47 93
2014 Less than 3 years in current department or agency 11 20 16 20 29 0 5 51 32 54
2014 3 to 10 years in current department or agency 13 24 36 19 8 0 2 27 37 197
2014 11 to 20 years in current department or agency 7 25 33 25 7 0 3 33 33 72
2014 More than 20 years in current department or agency 8 16 50 9 17 0 0 26 24 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 14 22 34 15 3 3 51 26 116
2020 11 to 20 years in current department or agency 13 21 38 23 7 0 0 29 33 118
2019 3 to 10 years in current department or agency 19 22 35 13 9 1 0 22 42 92
2019 11 to 20 years in current department or agency 19 30 37 10 2 0 2 12 50 97
2018 Less than 3 years in current department or agency 11 18 25 23 12 8 3 39 33 112
2018 3 to 10 years in current department or agency 15 28 28 22 6 1 0 28 44 111
2017 Less than 3 years in current department or agency 9 22 19 22 13 7 6 41 37 82
2017 3 to 10 years in current department or agency 12 26 32 19 7 1 4 27 39 141
2017 11 to 20 years in current department or agency 10 19 47 16 6 0 1 23 30 94
2014 Less than 3 years in current department or agency 6 12 26 16 28 2 10 50 20 55
2014 3 to 10 years in current department or agency 8 13 32 29 13 1 5 45 21 197
2014 11 to 20 years in current department or agency 7 15 25 38 9 1 4 50 24 72
2014 More than 20 years in current department or agency 0 0 38 31 31 0 0 62 0 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 20 25 31 13 2 1 45 30 116
2020 11 to 20 years in current department or agency 8 26 42 17 7 0 0 24 35 118
2019 3 to 10 years in current department or agency 12 25 36 22 5 1 0 27 37 91
2019 11 to 20 years in current department or agency 12 28 35 14 7 1 1 22 42 96
2018 Less than 3 years in current department or agency 7 19 32 26 9 4 2 37 28 113
2018 3 to 10 years in current department or agency 6 24 45 20 4 1 0 24 30 111
2017 Less than 3 years in current department or agency 10 25 31 16 9 3 7 27 39 82
2017 3 to 10 years in current department or agency 13 17 38 19 9 1 3 29 31 139
2017 11 to 20 years in current department or agency 15 26 37 17 5 0 1 22 41 94
2014 Less than 3 years in current department or agency 4 21 36 18 14 4 4 34 26 55
2014 3 to 10 years in current department or agency 7 19 38 24 8 2 3 33 26 197
2014 11 to 20 years in current department or agency 8 14 44 18 8 0 7 28 24 72
2014 More than 20 years in current department or agency 0 7 62 23 8 0 0 31 7 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 11 29 38 18 1 3 57 13 116
2020 11 to 20 years in current department or agency 0 9 41 33 17 0 1 50 9 118
2019 3 to 10 years in current department or agency 6 19 34 31 11 0 0 41 24 92
2019 11 to 20 years in current department or agency 6 14 38 28 12 0 2 41 20 97
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 29 17 6 2 11 5 71 9 115
2020 11 to 20 years in current department or agency 38 30 13 7 3 5 4 75 11 117
2019 3 to 10 years in current department or agency 36 26 17 8 5 2 6 68 14 92
2019 11 to 20 years in current department or agency 26 35 14 9 5 9 2 68 16 97
2018 Less than 3 years in current department or agency 26 30 16 7 4 11 7 67 13 113
2018 3 to 10 years in current department or agency 26 35 13 8 7 7 4 69 17 113
2017 Less than 3 years in current department or agency 44 30 13 2 4 4 2 79 7 83
2017 3 to 10 years in current department or agency 30 38 10 10 7 4 1 72 18 141
2017 11 to 20 years in current department or agency 33 33 16 10 4 2 2 69 14 93
2014 Less than 3 years in current department or agency 29 30 16 5 2 11 7 72 9 55
2014 3 to 10 years in current department or agency 34 28 13 12 8 3 2 66 20 197
2014 11 to 20 years in current department or agency 39 31 13 8 6 3 1 72 15 72
2014 More than 20 years in current department or agency 46 7 23 0 16 0 8 58 17 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 22 8 3 3 2 0 84 7 116
2020 11 to 20 years in current department or agency 65 20 8 2 3 2 0 87 5 117
2019 3 to 10 years in current department or agency 57 27 7 6 4 0 0 84 10 92
2019 11 to 20 years in current department or agency 46 34 5 12 2 1 0 81 14 98
2018 Less than 3 years in current department or agency 46 31 8 11 4 0 0 77 15 112
2018 3 to 10 years in current department or agency 55 20 7 9 6 2 1 77 15 113
2017 Less than 3 years in current department or agency 60 19 8 8 3 1 0 80 11 83
2017 3 to 10 years in current department or agency 41 40 8 5 5 0 0 81 10 141
2017 11 to 20 years in current department or agency 51 32 9 5 2 1 0 83 7 94
2014 Less than 3 years in current department or agency 56 33 2 5 3 0 0 89 9 55
2014 3 to 10 years in current department or agency 48 30 7 7 5 2 1 80 12 198
2014 11 to 20 years in current department or agency 45 29 16 6 4 0 0 75 10 72
2014 More than 20 years in current department or agency 61 15 8 0 16 0 0 76 16 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 24 3 7 1 0 0 90 7 115
2020 11 to 20 years in current department or agency 65 27 4 4 1 0 0 92 4 117
2019 3 to 10 years in current department or agency 58 33 1 4 3 0 0 92 7 92
2019 11 to 20 years in current department or agency 46 43 6 5 0 0 0 89 5 97
2018 Less than 3 years in current department or agency 57 33 5 2 1 0 1 92 4 113
2018 3 to 10 years in current department or agency 51 37 8 3 1 0 0 88 4 113
2017 Less than 3 years in current department or agency 60 35 3 1 1 0 0 95 2 82
2017 3 to 10 years in current department or agency 57 30 6 3 3 0 0 88 7 141
2017 11 to 20 years in current department or agency 55 36 6 2 1 0 0 91 3 94
2014 Less than 3 years in current department or agency 61 27 11 2 0 0 0 88 2 55
2014 3 to 10 years in current department or agency 49 40 2 8 0 0 0 89 9 198
2014 11 to 20 years in current department or agency 54 36 4 3 3 0 0 90 6 72
2014 More than 20 years in current department or agency 54 30 8 8 0 0 0 84 8 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 38 5 3 2 0 0 90 4 116
2020 11 to 20 years in current department or agency 56 36 4 3 1 0 0 92 4 116
2019 3 to 10 years in current department or agency 52 36 5 5 1 0 0 89 6 92
2019 11 to 20 years in current department or agency 44 36 11 6 2 1 0 81 8 98
2018 Less than 3 years in current department or agency 48 30 16 4 1 1 0 79 6 112
2018 3 to 10 years in current department or agency 52 34 10 3 2 0 0 86 5 113

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 27 6 7 5 6 1 80 13 116
2020 11 to 20 years in current department or agency 57 25 9 6 2 2 0 84 8 116
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 9 4 0 0 4 86 5 115
2020 11 to 20 years in current department or agency 61 27 8 3 2 0 0 88 4 118
2019 3 to 10 years in current department or agency 65 26 4 1 3 0 1 92 4 92
2019 11 to 20 years in current department or agency 52 30 11 2 1 1 3 85 4 98

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 7 6 3 0 0 84 9 116
2020 11 to 20 years in current department or agency 47 38 9 4 3 0 0 84 7 118
2019 3 to 10 years in current department or agency 48 31 9 6 4 0 1 80 10 92
2019 11 to 20 years in current department or agency 38 36 10 14 2 0 0 74 16 98
2018 Less than 3 years in current department or agency 40 33 12 8 4 2 0 75 13 112
2018 3 to 10 years in current department or agency 44 30 11 10 5 0 0 74 15 113
2017 Less than 3 years in current department or agency 48 33 7 6 5 0 0 81 11 83
2017 3 to 10 years in current department or agency 37 43 7 8 4 0 1 81 13 141
2017 11 to 20 years in current department or agency 36 39 15 5 4 0 1 76 9 94
2014 Less than 3 years in current department or agency 53 38 2 4 2 2 0 93 5 55
2014 3 to 10 years in current department or agency 44 37 9 5 5 0 0 81 10 198
2014 11 to 20 years in current department or agency 42 35 16 3 4 0 0 77 7 71
2014 More than 20 years in current department or agency 62 38 0 0 0 0 0 100 0 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 8 4 4 0 1 83 9 116
2020 11 to 20 years in current department or agency 57 21 12 5 3 1 1 79 8 117

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 27 8 5 3 0 0 84 8 116
2020 11 to 20 years in current department or agency 51 32 9 3 5 0 0 83 8 118
2019 3 to 10 years in current department or agency 51 25 14 5 3 0 2 78 8 92
2019 11 to 20 years in current department or agency 41 36 12 8 3 1 0 77 11 98
2018 Less than 3 years in current department or agency 46 31 8 8 6 1 0 77 14 111
2018 3 to 10 years in current department or agency 46 25 15 10 3 0 2 72 13 113
2017 Less than 3 years in current department or agency 48 34 8 5 5 0 0 82 10 83
2017 3 to 10 years in current department or agency 45 31 9 10 4 0 1 77 14 141
2017 11 to 20 years in current department or agency 34 47 10 4 5 0 0 81 9 94
2014 Less than 3 years in current department or agency 65 21 11 0 3 0 0 86 3 55
2014 3 to 10 years in current department or agency 46 35 8 7 4 0 0 82 11 198
2014 11 to 20 years in current department or agency 43 33 13 6 6 0 0 76 11 72
2014 More than 20 years in current department or agency 47 30 8 7 8 0 0 77 15 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 116
2020 11 to 20 years in current department or agency 28 72 118

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 16 5 2 2 2 12 90 4 116
2020 11 to 20 years in current department or agency 61 24 6 0 1 3 4 92 1 117

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 25 4 4 3 0 0 89 7 116
2020 11 to 20 years in current department or agency 65 20 8 4 3 0 0 85 7 117
2019 3 to 10 years in current department or agency 53 26 11 7 3 0 0 78 10 92
2019 11 to 20 years in current department or agency 44 32 17 6 1 0 0 76 8 98
2018 Less than 3 years in current department or agency 47 26 17 6 4 0 0 73 11 112
2018 3 to 10 years in current department or agency 43 32 10 9 6 0 0 75 15 113
2017 Less than 3 years in current department or agency 60 20 12 6 3 0 0 80 8 83
2017 3 to 10 years in current department or agency 46 30 6 11 7 0 0 76 18 141
2017 11 to 20 years in current department or agency 50 33 10 0 5 1 1 85 5 94
2014 Less than 3 years in current department or agency 59 29 9 2 2 0 0 88 3 55
2014 3 to 10 years in current department or agency 55 25 10 7 3 1 0 80 10 198
2014 11 to 20 years in current department or agency 51 29 8 4 4 3 0 83 9 72
2014 More than 20 years in current department or agency 61 31 0 0 8 0 0 92 8 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 31 12 6 3 6 0 78 9 116
2020 11 to 20 years in current department or agency 30 45 14 3 2 5 0 79 5 118
2019 3 to 10 years in current department or agency 29 42 13 8 5 2 0 73 14 90
2019 11 to 20 years in current department or agency 23 44 22 5 5 1 0 68 10 98
2018 Less than 3 years in current department or agency 42 29 11 6 2 9 0 78 10 113
2018 3 to 10 years in current department or agency 20 45 15 9 4 7 1 71 14 112
2017 Less than 3 years in current department or agency 49 20 9 7 5 9 0 76 14 83
2017 3 to 10 years in current department or agency 22 41 16 12 6 3 0 65 18 141
2017 11 to 20 years in current department or agency 22 38 21 12 4 3 0 62 17 94
2014 Less than 3 years in current department or agency 45 32 9 2 2 11 0 86 4 55
2014 3 to 10 years in current department or agency 25 40 15 11 3 6 0 70 14 198
2014 11 to 20 years in current department or agency 29 45 14 1 4 7 0 79 6 72
2014 More than 20 years in current department or agency 23 31 23 15 0 8 0 59 16 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 37 11 8 3 2 0 77 11 116
2020 11 to 20 years in current department or agency 23 54 14 7 2 1 0 77 9 116
2019 3 to 10 years in current department or agency 27 37 16 13 8 0 0 64 20 91
2019 11 to 20 years in current department or agency 17 39 20 19 3 1 0 57 23 96
2018 Less than 3 years in current department or agency 35 36 17 5 4 2 0 73 9 113
2018 3 to 10 years in current department or agency 13 41 21 16 7 2 0 55 23 113
2017 Less than 3 years in current department or agency 40 31 13 9 6 2 0 72 15 83
2017 3 to 10 years in current department or agency 14 34 21 24 6 0 0 48 30 141
2017 11 to 20 years in current department or agency 17 34 27 12 9 2 0 51 21 94
2014 Less than 3 years in current department or agency 40 40 11 3 2 4 0 83 5 55
2014 3 to 10 years in current department or agency 24 37 16 13 8 3 0 62 21 198
2014 11 to 20 years in current department or agency 19 53 14 7 6 1 0 73 13 72
2014 More than 20 years in current department or agency 30 24 24 23 0 0 0 54 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 32 20 13 4 1 0 62 17 115
2020 11 to 20 years in current department or agency 15 48 18 12 3 3 0 65 16 118
2019 3 to 10 years in current department or agency 14 37 19 20 7 2 0 52 29 92
2019 11 to 20 years in current department or agency 11 39 21 21 7 2 0 50 28 97
2018 Less than 3 years in current department or agency 24 27 24 14 4 7 0 55 20 113
2018 3 to 10 years in current department or agency 6 31 23 29 8 2 0 38 39 112
2017 Less than 3 years in current department or agency 27 31 19 8 8 6 0 62 18 83
2017 3 to 10 years in current department or agency 11 27 21 32 8 1 0 39 40 141
2017 11 to 20 years in current department or agency 18 22 23 23 12 3 0 40 35 94
2014 Less than 3 years in current department or agency 28 42 16 11 2 2 0 71 13 55
2014 3 to 10 years in current department or agency 15 36 22 14 8 4 0 54 23 198
2014 11 to 20 years in current department or agency 15 43 28 11 1 1 0 59 13 72
2014 More than 20 years in current department or agency 23 38 24 15 0 0 0 61 15 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 37 10 19 6 0 0 65 25 116
2020 11 to 20 years in current department or agency 11 49 20 16 3 2 0 61 19 118
2019 3 to 10 years in current department or agency 15 34 14 24 12 1 0 49 36 92
2019 11 to 20 years in current department or agency 15 36 19 21 8 0 0 51 29 98
2018 Less than 3 years in current department or agency 17 27 27 21 5 4 0 46 27 113
2018 3 to 10 years in current department or agency 7 29 24 26 13 1 0 36 40 113
2017 Less than 3 years in current department or agency 24 34 13 15 7 6 0 62 24 83
2017 3 to 10 years in current department or agency 8 31 21 29 10 1 0 40 39 140
2017 11 to 20 years in current department or agency 14 25 27 22 11 2 0 39 33 93
2014 Less than 3 years in current department or agency 31 39 10 12 4 4 0 73 16 55
2014 3 to 10 years in current department or agency 12 43 16 19 9 1 0 55 28 198
2014 11 to 20 years in current department or agency 17 39 20 21 3 1 0 56 24 72
2014 More than 20 years in current department or agency 23 46 8 7 8 8 0 75 16 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 27 21 14 7 1 0 58 21 116
2020 11 to 20 years in current department or agency 22 31 29 11 7 0 0 53 18 118
2019 3 to 10 years in current department or agency 26 33 28 9 3 1 0 59 12 92
2019 11 to 20 years in current department or agency 26 27 25 13 8 1 0 53 22 98
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 40 9 8 2 0 0 80 10 115
2020 11 to 20 years in current department or agency 36 48 8 7 2 0 0 84 9 118
2019 3 to 10 years in current department or agency 26 41 22 8 3 0 0 67 10 91
2019 11 to 20 years in current department or agency 17 50 19 12 2 0 0 67 14 98
2018 Less than 3 years in current department or agency 29 45 13 10 3 1 0 74 13 112
2018 3 to 10 years in current department or agency 14 50 20 11 5 0 0 64 16 113
2017 Less than 3 years in current department or agency 36 32 21 9 1 1 0 69 10 83
2017 3 to 10 years in current department or agency 20 41 16 19 4 0 0 61 23 139
2017 11 to 20 years in current department or agency 16 41 25 13 4 1 0 58 17 94
2014 Less than 3 years in current department or agency 35 48 11 5 2 0 0 83 7 55
2014 3 to 10 years in current department or agency 26 43 13 15 3 0 1 69 18 198
2014 11 to 20 years in current department or agency 30 47 17 4 1 0 0 78 6 72
2014 More than 20 years in current department or agency 31 53 16 0 0 0 0 84 0 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 43 14 12 3 4 0 69 17 116
2020 11 to 20 years in current department or agency 17 43 21 15 3 0 0 60 19 117
2019 3 to 10 years in current department or agency 10 28 11 39 11 1 0 38 51 91
2019 11 to 20 years in current department or agency 4 33 25 25 13 0 0 37 38 98

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 31 11 13 8 5 1 66 22 115
2020 11 to 20 years in current department or agency 34 36 15 8 5 1 2 72 13 117
2019 3 to 10 years in current department or agency 28 29 14 15 10 2 2 60 25 91
2019 11 to 20 years in current department or agency 26 35 16 12 4 6 2 65 17 98
2018 Less than 3 years in current department or agency 28 34 14 13 8 1 2 65 21 112
2018 3 to 10 years in current department or agency 26 38 15 10 6 3 2 68 17 112
2017 Less than 3 years in current department or agency 40 36 10 9 4 0 1 77 14 83
2017 3 to 10 years in current department or agency 31 42 11 8 4 3 1 76 12 139
2017 11 to 20 years in current department or agency 33 46 9 4 5 2 0 81 9 94
2014 Less than 3 years in current department or agency 48 25 17 5 0 5 0 77 6 55
2014 3 to 10 years in current department or agency 32 39 12 10 5 2 0 73 15 198
2014 11 to 20 years in current department or agency 37 32 14 7 1 7 1 76 9 72
2014 More than 20 years in current department or agency 38 24 31 7 0 0 0 61 7 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 38 17 5 3 3 0 74 8 116
2020 11 to 20 years in current department or agency 35 35 17 9 3 1 0 71 12 116
2019 3 to 10 years in current department or agency 25 36 23 8 8 0 0 61 16 92
2019 11 to 20 years in current department or agency 21 43 28 4 3 1 0 64 8 98
2018 Less than 3 years in current department or agency 29 44 15 8 3 2 0 74 11 111
2018 3 to 10 years in current department or agency 24 40 24 6 3 2 0 66 10 113

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 21 21 12 6 13 1 56 20 116
2020 11 to 20 years in current department or agency 22 28 15 16 6 10 3 57 25 118
2019 3 to 10 years in current department or agency 16 17 24 13 18 7 5 38 35 92
2019 11 to 20 years in current department or agency 11 21 20 16 15 10 6 38 37 98
2018 Less than 3 years in current department or agency 17 17 20 10 7 23 6 48 23 112
2018 3 to 10 years in current department or agency 11 23 20 12 18 13 3 41 35 113
2017 Less than 3 years in current department or agency 27 21 17 4 8 19 4 61 16 83
2017 3 to 10 years in current department or agency 9 22 19 14 14 16 6 39 36 139
2017 11 to 20 years in current department or agency 8 21 28 16 14 9 3 34 35 94
2014 Less than 3 years in current department or agency 21 18 14 5 3 32 7 63 14 55
2014 3 to 10 years in current department or agency 13 19 15 17 18 14 3 40 42 198
2014 11 to 20 years in current department or agency 14 22 17 17 20 6 5 41 41 72
2014 More than 20 years in current department or agency 30 8 0 30 16 8 8 45 55 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 44 11 10 5 2 1 74 15 116
2020 11 to 20 years in current department or agency 24 32 22 17 4 2 0 57 20 117
2019 3 to 10 years in current department or agency 17 36 21 18 7 0 0 53 26 92
2019 11 to 20 years in current department or agency 10 38 21 19 7 4 0 50 27 97
2018 Less than 3 years in current department or agency 23 34 16 17 8 3 0 58 26 111
2018 3 to 10 years in current department or agency 13 38 17 18 13 0 0 51 32 112
2017 Less than 3 years in current department or agency 32 30 17 12 5 4 0 64 18 83
2017 3 to 10 years in current department or agency 20 34 16 22 8 0 0 54 30 141
2017 11 to 20 years in current department or agency 26 36 14 15 8 1 0 63 23 92
2014 Less than 3 years in current department or agency 38 35 13 5 4 5 0 77 9 55
2014 3 to 10 years in current department or agency 22 39 13 15 9 2 0 62 24 198
2014 11 to 20 years in current department or agency 30 49 14 4 1 1 0 80 6 72
2014 More than 20 years in current department or agency 46 16 24 0 15 0 0 61 15 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 33 15 13 8 2 1 64 21 116
2020 11 to 20 years in current department or agency 19 31 21 14 13 0 2 51 28 118
2019 3 to 10 years in current department or agency 22 33 11 14 17 2 0 57 32 91
2019 11 to 20 years in current department or agency 6 35 19 22 16 0 1 42 39 98
2018 Less than 3 years in current department or agency 23 27 16 18 13 1 2 51 32 112
2018 3 to 10 years in current department or agency 17 23 18 20 19 3 1 41 41 113
2017 Less than 3 years in current department or agency 35 28 13 9 13 2 0 65 22 83
2017 3 to 10 years in current department or agency 13 34 12 23 15 3 1 48 40 141
2017 11 to 20 years in current department or agency 20 23 20 18 16 1 1 45 35 94
2014 Less than 3 years in current department or agency 23 26 21 12 9 5 3 53 24 55
2014 3 to 10 years in current department or agency 9 27 12 27 19 3 3 38 49 198
2014 11 to 20 years in current department or agency 17 25 30 15 12 0 0 42 28 72
2014 More than 20 years in current department or agency 16 23 8 15 8 8 23 55 33 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 24 13 9 3 1 4 75 12 116
2020 11 to 20 years in current department or agency 52 22 11 4 7 1 3 76 12 118
2019 3 to 10 years in current department or agency 43 29 12 10 5 0 1 72 16 92
2019 11 to 20 years in current department or agency 42 27 14 6 5 2 5 74 11 98

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 22 9 8 2 0 3 81 10 116
2020 11 to 20 years in current department or agency 63 22 11 2 0 0 2 87 2 118
2019 3 to 10 years in current department or agency 41 33 15 2 6 0 2 76 9 92
2019 11 to 20 years in current department or agency 47 27 15 5 1 2 3 78 6 98

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 10 4 3 1 4 4 92 4 116
2020 11 to 20 years in current department or agency 78 8 4 2 0 4 4 93 2 118
2019 3 to 10 years in current department or agency 74 9 5 1 1 7 2 91 3 92
2019 11 to 20 years in current department or agency 74 10 2 5 1 1 6 91 6 97

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 12 5 1 1 1 8 93 2 116
2020 11 to 20 years in current department or agency 83 6 4 0 0 2 6 96 0 116
2019 3 to 10 years in current department or agency 80 5 1 0 2 1 11 97 2 92
2019 11 to 20 years in current department or agency 79 7 0 0 0 1 13 100 0 98

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 45 11 4 5 1 1 79 9 116
2020 11 to 20 years in current department or agency 30 50 12 4 2 2 0 81 6 118
2019 3 to 10 years in current department or agency 25 46 19 4 4 1 0 72 8 92
2019 11 to 20 years in current department or agency 18 46 18 8 5 5 0 67 14 97
2018 Less than 3 years in current department or agency 23 38 23 10 1 3 1 64 12 113
2018 3 to 10 years in current department or agency 19 40 25 7 7 2 0 60 14 113
2017 Less than 3 years in current department or agency 39 43 10 2 4 2 0 84 6 82
2017 3 to 10 years in current department or agency 20 41 21 9 3 5 0 65 13 141
2017 11 to 20 years in current department or agency 25 45 18 7 3 2 0 71 11 94

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 42 9 5 2 2 0 84 7 114
2020 11 to 20 years in current department or agency 38 39 17 2 2 2 0 79 4 117
2019 3 to 10 years in current department or agency 35 43 9 8 4 0 0 78 13 92
2019 11 to 20 years in current department or agency 30 47 12 9 0 2 0 78 10 95
2018 Less than 3 years in current department or agency 52 37 8 2 2 0 0 89 4 111
2018 3 to 10 years in current department or agency 35 41 16 4 4 1 0 76 7 112
2017 Less than 3 years in current department or agency 56 33 8 1 0 2 0 91 1 83
2017 3 to 10 years in current department or agency 43 40 11 3 2 1 0 84 5 141
2017 11 to 20 years in current department or agency 36 47 9 4 2 2 0 85 6 94
2014 Less than 3 years in current department or agency 59 32 3 0 0 5 0 96 0 55
2014 3 to 10 years in current department or agency 49 33 10 3 2 2 0 84 5 198
2014 11 to 20 years in current department or agency 36 46 12 1 1 3 0 84 3 72
2014 More than 20 years in current department or agency 46 31 24 0 0 0 0 76 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 39 13 7 4 4 0 74 12 115
2020 11 to 20 years in current department or agency 38 39 17 4 1 1 0 78 5 117
2019 3 to 10 years in current department or agency 40 42 10 5 2 1 0 83 7 91
2019 11 to 20 years in current department or agency 34 44 12 5 1 4 0 81 6 97
2018 Less than 3 years in current department or agency 48 33 9 4 2 4 0 85 6 111
2018 3 to 10 years in current department or agency 38 40 19 0 3 1 0 78 3 113
2017 Less than 3 years in current department or agency 49 38 6 3 0 3 0 90 3 83
2017 3 to 10 years in current department or agency 35 42 13 5 2 3 0 80 7 141
2017 11 to 20 years in current department or agency 42 38 15 1 1 3 0 83 2 94
2014 Less than 3 years in current department or agency 55 27 5 4 0 9 0 90 4 55
2014 3 to 10 years in current department or agency 44 33 13 3 1 7 0 82 3 198
2014 11 to 20 years in current department or agency 47 29 19 1 0 3 0 79 1 72
2014 More than 20 years in current department or agency 53 16 24 0 0 7 0 75 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 29 19 10 6 8 0 62 17 115
2020 11 to 20 years in current department or agency 29 42 18 4 4 3 0 73 8 118

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 25 12 7 4 1 3 76 12 116
2020 11 to 20 years in current department or agency 49 32 9 5 3 2 0 83 8 118

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 26 4 2 2 0 0 93 3 115
2020 11 to 20 years in current department or agency 59 34 5 1 1 0 0 93 2 118
2019 3 to 10 years in current department or agency 49 37 11 3 1 0 0 85 4 92
2019 11 to 20 years in current department or agency 42 38 11 9 0 0 0 80 9 97
2018 Less than 3 years in current department or agency 57 35 4 4 0 0 0 91 4 111
2018 3 to 10 years in current department or agency 52 31 11 4 2 0 0 83 7 113
2017 Less than 3 years in current department or agency 67 23 3 6 0 1 0 91 6 82
2017 3 to 10 years in current department or agency 41 45 8 4 2 0 0 86 6 141
2017 11 to 20 years in current department or agency 44 43 6 5 1 0 0 87 6 94
2014 Less than 3 years in current department or agency 66 30 2 2 0 0 0 96 2 55
2014 3 to 10 years in current department or agency 51 38 7 2 2 0 0 90 4 198
2014 11 to 20 years in current department or agency 60 32 6 1 1 0 0 92 3 72
2014 More than 20 years in current department or agency 53 23 24 0 0 0 0 76 0 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 39 3 5 3 0 0 89 8 116
2020 11 to 20 years in current department or agency 44 43 11 0 2 0 1 87 2 117
2019 3 to 10 years in current department or agency 38 37 13 7 5 0 0 75 11 92
2019 11 to 20 years in current department or agency 27 34 21 17 1 0 0 61 18 97
2018 Less than 3 years in current department or agency 41 32 19 4 4 0 0 73 8 110
2018 3 to 10 years in current department or agency 25 34 27 11 3 0 0 59 14 112
2017 Less than 3 years in current department or agency 52 26 9 9 4 0 0 79 12 83
2017 3 to 10 years in current department or agency 29 33 24 6 8 0 1 63 14 141
2017 11 to 20 years in current department or agency 29 39 17 10 6 0 0 67 16 94
2014 Less than 3 years in current department or agency 66 26 6 0 0 2 0 94 0 55
2014 3 to 10 years in current department or agency 41 37 13 3 6 1 0 78 9 198
2014 11 to 20 years in current department or agency 43 31 18 4 3 1 0 74 7 72
2014 More than 20 years in current department or agency 54 24 7 7 8 0 0 77 15 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 45 4 4 3 0 0 89 7 116
2020 11 to 20 years in current department or agency 45 42 11 0 2 0 0 87 2 116
2019 3 to 10 years in current department or agency 32 40 16 8 3 0 0 72 11 92
2019 11 to 20 years in current department or agency 29 35 14 18 2 0 1 65 20 98
2018 Less than 3 years in current department or agency 37 36 15 8 4 0 0 74 12 111
2018 3 to 10 years in current department or agency 24 37 21 15 3 0 0 61 18 112
2017 Less than 3 years in current department or agency 46 36 8 5 4 0 0 83 9 83
2017 3 to 10 years in current department or agency 27 35 24 9 6 0 0 61 14 140
2017 11 to 20 years in current department or agency 28 44 15 9 4 0 0 72 13 93
2014 Less than 3 years in current department or agency 66 28 4 2 0 0 0 94 2 55
2014 3 to 10 years in current department or agency 38 39 13 7 4 0 0 76 11 197
2014 11 to 20 years in current department or agency 39 42 11 7 0 1 0 82 7 72
2014 More than 20 years in current department or agency 54 24 15 8 0 0 0 77 8 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 11 7 6 1 0 76 13 116
2020 11 to 20 years in current department or agency 43 32 12 6 4 3 1 77 10 117
2019 3 to 10 years in current department or agency 31 26 15 20 8 0 0 57 28 92
2019 11 to 20 years in current department or agency 33 17 18 23 8 2 0 50 31 98
2018 Less than 3 years in current department or agency 34 17 24 12 10 3 0 52 23 111
2018 3 to 10 years in current department or agency 24 30 27 9 7 3 0 55 16 113
2017 Less than 3 years in current department or agency 46 17 21 8 8 0 0 63 16 83
2017 3 to 10 years in current department or agency 24 32 20 14 8 2 0 57 23 140
2017 11 to 20 years in current department or agency 26 29 22 13 8 2 0 55 22 94
2014 Less than 3 years in current department or agency 56 20 12 3 0 7 2 83 4 55
2014 3 to 10 years in current department or agency 32 32 17 9 6 3 0 67 15 198
2014 11 to 20 years in current department or agency 37 33 17 6 4 3 0 73 10 72
2014 More than 20 years in current department or agency 62 15 8 0 15 0 0 77 15 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 34 37 29 116
2020 11 to 20 years in current department or agency 19 52 29 118
2019 3 to 10 years in current department or agency 36 23 41 92
2019 11 to 20 years in current department or agency 28 34 38 98
2018 Less than 3 years in current department or agency 39 25 35 112
2018 3 to 10 years in current department or agency 28 29 43 113
2017 Less than 3 years in current department or agency 20 38 42 83
2017 3 to 10 years in current department or agency 27 28 45 141
2017 11 to 20 years in current department or agency 18 35 46 93
2014 Less than 3 years in current department or agency 28 39 33 55
2014 3 to 10 years in current department or agency 32 35 33 198
2014 11 to 20 years in current department or agency 21 43 36 72
2014 More than 20 years in current department or agency 23 62 16 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 3 30 35 5 14 13 39
2019 3 to 10 years in current department or agency 0 32 59 3 0 5 34
2018 Less than 3 years in current department or agency 0 35 34 3 22 5 43
2018 3 to 10 years in current department or agency 2 37 51 0 0 10 33
2017 Less than 3 years in current department or agency 0 42 53 0 5 0 17
2017 3 to 10 years in current department or agency 3 36 56 5 0 0 37
2017 11 to 20 years in current department or agency 12 17 71 0 0 0 17
2014 Less than 3 years in current department or agency 6 33 43 6 9999 13 16
2014 3 to 10 years in current department or agency 3 38 41 14 9999 3 62
2014 11 to 20 years in current department or agency 20 20 47 6 9999 6 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 115
2020 11 to 20 years in current department or agency 7 93 118
2019 3 to 10 years in current department or agency 5 95 92
2019 11 to 20 years in current department or agency 15 85 98
2018 Less than 3 years in current department or agency 10 90 112
2018 3 to 10 years in current department or agency 14 86 112

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 35 65 14
2018 3 to 10 years in current department or agency 60 40 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 10
2018 3 to 10 years in current department or agency 45 55 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 Less than 3 years in current department or agency 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 47 53 14
2018 Less than 3 years in current department or agency 39 61 11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 31 69 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 49 51 11
2018 3 to 10 years in current department or agency 29 71 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 40 60 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 68 32 14
2018 3 to 10 years in current department or agency 60 40 17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 53 47 14
2018 3 to 10 years in current department or agency 29 71 17

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 32 68 14
2018 3 to 10 years in current department or agency 60 40 17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 40 60 17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 53 47 14
2018 3 to 10 years in current department or agency 28 72 17

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 32 68 17

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 28 72 17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 17

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 17

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 38 62 14
2018 Less than 3 years in current department or agency 58 42 10
2018 3 to 10 years in current department or agency 36 64 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 43 57 17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 14 11 2 5 42 10 64 14 116
2020 11 to 20 years in current department or agency 21 18 19 2 3 30 8 63 7 118
2019 3 to 10 years in current department or agency 17 11 18 7 4 33 10 49 19 92
2019 11 to 20 years in current department or agency 12 13 19 8 4 35 9 45 22 98
2018 Less than 3 years in current department or agency 15 10 14 6 1 35 18 54 16 111
2018 3 to 10 years in current department or agency 14 17 18 8 5 27 11 49 21 112
2017 Less than 3 years in current department or agency 20 12 16 1 1 35 15 63 4 83
2017 3 to 10 years in current department or agency 13 19 13 4 5 34 13 59 17 141
2017 11 to 20 years in current department or agency 13 23 18 5 6 27 7 54 18 94
2014 Less than 3 years in current department or agency 9 11 7 2 0 59 12 69 6 55
2014 3 to 10 years in current department or agency 16 18 18 9 6 28 6 50 23 198
2014 11 to 20 years in current department or agency 12 18 25 7 4 29 4 46 17 72
2014 More than 20 years in current department or agency 8 15 8 15 0 31 24 49 33 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 31 13 3 3 15 2 77 7 116
2020 11 to 20 years in current department or agency 29 39 18 2 3 8 0 74 6 118
2019 3 to 10 years in current department or agency 33 34 12 8 4 7 1 73 13 92
2019 11 to 20 years in current department or agency 31 34 11 6 2 15 0 77 10 98
2018 Less than 3 years in current department or agency 23 40 15 3 2 14 3 77 5 111
2018 3 to 10 years in current department or agency 26 37 18 8 3 7 2 69 12 111
2017 Less than 3 years in current department or agency 41 24 20 4 0 11 0 73 4 83
2017 3 to 10 years in current department or agency 25 38 15 6 3 13 1 73 10 140
2017 11 to 20 years in current department or agency 26 41 21 7 3 2 1 69 10 93
2014 Less than 3 years in current department or agency 23 34 12 3 0 28 0 79 5 55
2014 3 to 10 years in current department or agency 29 36 16 6 3 8 1 72 10 198
2014 11 to 20 years in current department or agency 29 31 24 3 3 10 2 67 6 72
2014 More than 20 years in current department or agency 24 15 39 7 0 7 8 45 9 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 116
2020 11 to 20 years in current department or agency 4 96 118
2019 3 to 10 years in current department or agency 11 89 92
2019 11 to 20 years in current department or agency 12 88 98
2018 Less than 3 years in current department or agency 6 94 113
2018 3 to 10 years in current department or agency 6 94 112

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 100 0 11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 11

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 50 50 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 45 55 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 45 55 10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 55 45 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 17 13 2 1 42 9 67 7 115
2020 11 to 20 years in current department or agency 19 15 21 1 1 38 5 60 3 118
2019 3 to 10 years in current department or agency 15 9 22 5 4 39 7 43 17 91
2019 11 to 20 years in current department or agency 15 11 18 2 3 44 7 52 11 98
2018 Less than 3 years in current department or agency 18 10 15 3 2 38 14 59 10 113
2018 3 to 10 years in current department or agency 13 20 15 4 2 38 9 61 11 112
2017 Less than 3 years in current department or agency 20 11 13 3 0 39 14 65 7 82
2017 3 to 10 years in current department or agency 12 10 10 2 2 52 11 61 12 139
2017 11 to 20 years in current department or agency 14 17 17 1 4 39 8 58 10 94
2014 Less than 3 years in current department or agency 7 11 7 0 0 61 14 72 0 55
2014 3 to 10 years in current department or agency 14 13 20 1 2 44 6 54 6 198
2014 11 to 20 years in current department or agency 11 17 18 1 0 43 10 59 3 72
2014 More than 20 years in current department or agency 7 0 16 0 0 61 16 32 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 14 4 3 17 1 75 8 116
2020 11 to 20 years in current department or agency 32 40 15 3 2 9 0 78 5 117
2019 3 to 10 years in current department or agency 32 29 20 5 3 9 1 68 9 92
2019 11 to 20 years in current department or agency 33 30 13 5 2 16 0 76 8 98
2018 Less than 3 years in current department or agency 31 33 12 2 1 18 3 81 5 113
2018 3 to 10 years in current department or agency 25 33 19 3 1 15 2 71 6 112
2017 Less than 3 years in current department or agency 41 27 12 2 0 15 3 83 3 83
2017 3 to 10 years in current department or agency 22 31 15 4 1 24 3 72 8 141
2017 11 to 20 years in current department or agency 28 28 19 3 2 18 1 70 6 94
2014 Less than 3 years in current department or agency 23 27 12 2 0 30 5 79 3 54
2014 3 to 10 years in current department or agency 28 32 14 2 1 21 1 77 4 198
2014 11 to 20 years in current department or agency 28 28 11 1 0 26 6 81 2 72
2014 More than 20 years in current department or agency 31 0 31 0 0 30 8 50 0 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 22 8 12 8 0 2 72 20 116
2020 11 to 20 years in current department or agency 41 20 17 7 7 0 8 66 15 118

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 26 10 3 3 0 0 84 6 115
2020 11 to 20 years in current department or agency 56 24 13 5 1 0 1 81 6 116
2019 3 to 10 years in current department or agency 42 32 14 6 4 0 1 75 11 92
2019 11 to 20 years in current department or agency 45 29 15 7 4 0 1 75 10 97
2018 Less than 3 years in current department or agency 46 31 13 5 4 0 1 77 10 112
2018 3 to 10 years in current department or agency 52 22 15 7 3 0 2 75 10 113
2017 Less than 3 years in current department or agency 47 31 10 2 8 0 2 80 10 83
2017 3 to 10 years in current department or agency 52 25 10 6 5 0 2 79 11 141
2017 11 to 20 years in current department or agency 61 20 10 4 1 0 3 84 5 93

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 28 25 14 13 0 1 48 27 116
2020 11 to 20 years in current department or agency 14 20 29 21 15 0 0 34 37 118
2019 3 to 10 years in current department or agency 11 26 31 20 11 0 0 38 32 92
2019 11 to 20 years in current department or agency 8 24 30 23 15 0 0 32 38 97
2018 Less than 3 years in current department or agency 15 24 35 13 12 0 0 39 25 112
2018 3 to 10 years in current department or agency 9 26 31 26 9 0 0 35 35 113
2017 Less than 3 years in current department or agency 20 37 23 12 8 0 0 57 21 83
2017 3 to 10 years in current department or agency 14 25 22 23 16 0 0 38 40 141
2017 11 to 20 years in current department or agency 9 21 31 16 21 0 1 31 38 94

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 26 24 9 13 0 1 54 22 116
2020 11 to 20 years in current department or agency 17 31 24 16 11 0 1 48 27 117
2019 3 to 10 years in current department or agency 11 33 26 20 10 0 0 44 30 91
2019 11 to 20 years in current department or agency 12 30 23 19 16 0 0 42 35 98
2018 Less than 3 years in current department or agency 16 35 27 13 7 0 1 52 21 112
2018 3 to 10 years in current department or agency 13 32 30 19 6 0 1 45 25 113
2017 Less than 3 years in current department or agency 28 29 25 9 9 0 0 57 18 83
2017 3 to 10 years in current department or agency 12 27 30 19 12 0 0 39 30 141
2017 11 to 20 years in current department or agency 10 29 27 18 15 0 1 40 33 94

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 23 24 16 15 0 0 45 31 116
2020 11 to 20 years in current department or agency 13 28 23 22 13 0 1 41 36 117
2019 3 to 10 years in current department or agency 9 26 27 22 12 2 1 36 36 91
2019 11 to 20 years in current department or agency 15 20 23 27 16 0 0 35 42 96
2018 Less than 3 years in current department or agency 15 29 28 15 12 1 1 45 27 113
2018 3 to 10 years in current department or agency 16 21 20 30 11 0 2 38 42 113
2017 Less than 3 years in current department or agency 26 31 18 12 13 0 0 57 25 83
2017 3 to 10 years in current department or agency 17 20 28 19 17 0 0 36 36 141
2017 11 to 20 years in current department or agency 10 26 22 19 21 0 1 36 41 93

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 30 15 12 7 0 2 65 20 116
2020 11 to 20 years in current department or agency 29 27 14 16 12 0 2 57 28 117
2019 3 to 10 years in current department or agency 29 40 18 7 7 0 0 68 14 92
2019 11 to 20 years in current department or agency 23 31 17 15 12 0 3 55 28 98
2018 Less than 3 years in current department or agency 40 26 13 12 5 0 4 69 18 113
2018 3 to 10 years in current department or agency 33 28 22 8 6 0 3 63 15 113
2017 Less than 3 years in current department or agency 53 21 12 6 6 1 1 76 12 83
2017 3 to 10 years in current department or agency 31 25 20 13 9 0 3 57 23 141
2017 11 to 20 years in current department or agency 22 33 15 14 14 0 2 56 29 94

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 30 19 10 10 0 0 60 21 116
2020 11 to 20 years in current department or agency 18 31 21 17 13 1 0 49 30 118
2019 3 to 10 years in current department or agency 20 34 27 11 8 0 0 54 20 91
2019 11 to 20 years in current department or agency 21 33 25 10 11 0 0 54 21 98
2018 Less than 3 years in current department or agency 27 34 19 11 7 0 1 62 19 112
2018 3 to 10 years in current department or agency 28 26 22 12 11 0 1 55 22 113
2017 Less than 3 years in current department or agency 41 30 22 4 3 0 0 70 7 83
2017 3 to 10 years in current department or agency 30 21 23 14 12 0 0 51 27 140
2017 11 to 20 years in current department or agency 23 23 24 17 13 0 0 46 30 94

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 17 14 11 9 0 6 64 21 116
2020 11 to 20 years in current department or agency 30 26 21 10 11 0 2 58 21 116

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 26 21 10 4 0 1 65 14 116
2020 11 to 20 years in current department or agency 32 38 21 3 5 0 1 70 8 117
2019 3 to 10 years in current department or agency 26 35 21 13 4 1 0 62 17 92
2019 11 to 20 years in current department or agency 17 38 30 8 7 0 1 55 15 98
2018 Less than 3 years in current department or agency 17 38 27 9 5 1 2 57 15 112
2018 3 to 10 years in current department or agency 23 30 32 10 4 0 1 53 14 113
2017 Less than 3 years in current department or agency 37 27 27 7 2 0 0 64 9 83
2017 3 to 10 years in current department or agency 21 37 22 13 6 0 1 58 19 140
2017 11 to 20 years in current department or agency 22 39 21 11 6 0 0 61 17 94

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 31 21 10 9 0 0 60 19 115
2020 11 to 20 years in current department or agency 18 32 32 12 4 0 1 51 17 116
2019 3 to 10 years in current department or agency 11 33 26 22 9 0 0 43 31 92
2019 11 to 20 years in current department or agency 11 22 35 23 6 0 1 34 30 97
2018 Less than 3 years in current department or agency 19 30 26 17 7 0 1 50 24 112
2018 3 to 10 years in current department or agency 10 32 25 23 8 1 1 43 32 113
2017 Less than 3 years in current department or agency 13 34 25 25 2 1 0 47 28 83
2017 3 to 10 years in current department or agency 13 25 19 26 16 0 0 39 43 140
2017 11 to 20 years in current department or agency 9 28 24 18 20 0 0 38 38 94

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 30 15 11 5 0 0 68 16 116
2020 11 to 20 years in current department or agency 32 33 22 6 5 0 1 66 12 115
2019 3 to 10 years in current department or agency 19 30 26 19 7 0 0 48 25 92
2019 11 to 20 years in current department or agency 18 35 21 17 9 0 0 53 26 98
2018 Less than 3 years in current department or agency 21 32 26 16 6 0 0 53 21 110
2018 3 to 10 years in current department or agency 15 36 24 15 8 0 1 52 24 112
2017 Less than 3 years in current department or agency 23 32 26 12 6 0 0 55 18 83
2017 3 to 10 years in current department or agency 21 28 21 20 10 0 0 49 30 140
2017 11 to 20 years in current department or agency 17 26 29 17 9 0 1 43 27 94

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 25 7 5 4 0 1 83 10 115
2020 11 to 20 years in current department or agency 48 33 12 3 3 0 1 83 5 116
2019 3 to 10 years in current department or agency 40 26 19 9 7 0 0 65 16 92
2019 11 to 20 years in current department or agency 36 28 15 15 6 0 0 64 21 97

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 34 20 10 5 0 0 65 15 114
2020 11 to 20 years in current department or agency 34 37 22 7 0 0 0 71 7 117

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 36 19 7 4 0 1 69 11 115
2020 11 to 20 years in current department or agency 31 30 25 13 1 0 1 61 14 117
2019 3 to 10 years in current department or agency 42 32 15 6 4 0 1 75 10 92
2019 11 to 20 years in current department or agency 30 32 18 10 9 0 0 63 19 98
2018 Less than 3 years in current department or agency 29 40 22 6 2 0 1 70 8 112
2018 3 to 10 years in current department or agency 39 32 18 8 4 0 0 71 11 112
2017 Less than 3 years in current department or agency 39 30 19 4 6 1 0 70 11 82
2017 3 to 10 years in current department or agency 36 29 19 10 5 0 1 66 15 140
2017 11 to 20 years in current department or agency 30 33 13 14 10 0 0 62 25 94

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 11 4 4 0 1 81 9 115
2020 11 to 20 years in current department or agency 60 21 13 4 0 0 2 82 4 118
2019 3 to 10 years in current department or agency 67 24 7 1 2 0 0 90 3 91
2019 11 to 20 years in current department or agency 67 20 6 1 2 0 3 90 4 98
2018 Less than 3 years in current department or agency 61 27 5 5 0 0 3 90 5 110
2018 3 to 10 years in current department or agency 67 16 8 5 3 0 1 83 8 113
2017 Less than 3 years in current department or agency 59 19 14 5 2 0 1 79 7 83
2017 3 to 10 years in current department or agency 68 17 9 2 2 0 2 87 4 140
2017 11 to 20 years in current department or agency 68 16 10 0 0 0 5 89 0 94

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 38 13 3 2 0 0 82 5 116
2020 11 to 20 years in current department or agency 44 40 11 4 0 0 1 84 4 118

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 11 1 3 0 1 3 96 3 116
2020 11 to 20 years in current department or agency 74 15 4 1 0 1 6 95 1 118
2019 3 to 10 years in current department or agency 80 8 2 1 2 0 7 95 3 91
2019 11 to 20 years in current department or agency 72 11 3 0 0 1 12 97 0 98
2018 Less than 3 years in current department or agency 72 15 6 1 0 1 6 93 1 112
2018 3 to 10 years in current department or agency 85 7 4 0 0 0 4 95 0 113

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 86 10 1 0 1 0 2 98 1 115
2020 11 to 20 years in current department or agency 86 7 1 1 1 1 3 97 2 118
2019 3 to 10 years in current department or agency 77 6 8 4 3 1 0 85 7 92
2019 11 to 20 years in current department or agency 69 10 7 7 2 2 4 84 9 98
2018 Less than 3 years in current department or agency 74 10 3 2 5 1 4 88 8 112
2018 3 to 10 years in current department or agency 77 9 5 3 3 1 3 88 6 113
2017 Less than 3 years in current department or agency 78 8 7 4 1 1 0 87 5 83
2017 3 to 10 years in current department or agency 76 14 1 3 3 0 3 93 6 141
2017 11 to 20 years in current department or agency 73 12 4 1 4 1 5 90 6 94

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 20 2 0 1 0 1 98 1 115
2020 11 to 20 years in current department or agency 67 23 6 2 0 1 2 92 2 117
2019 3 to 10 years in current department or agency 62 21 11 5 2 0 0 82 7 92
2019 11 to 20 years in current department or agency 51 32 13 1 2 0 0 83 3 97
2018 Less than 3 years in current department or agency 61 23 7 4 3 0 3 86 7 112
2018 3 to 10 years in current department or agency 52 26 15 2 4 0 1 79 5 113
2017 Less than 3 years in current department or agency 61 22 12 1 4 0 0 83 5 83
2017 3 to 10 years in current department or agency 57 28 10 1 1 0 2 87 3 140
2017 11 to 20 years in current department or agency 54 27 13 1 3 0 2 83 4 94

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 15 4 3 2 0 1 91 5 114
2020 11 to 20 years in current department or agency 65 20 6 3 3 0 2 88 6 116
2019 3 to 10 years in current department or agency 59 14 13 9 5 0 0 73 14 91
2019 11 to 20 years in current department or agency 53 17 18 7 5 1 0 71 12 98
2018 Less than 3 years in current department or agency 55 22 8 9 3 0 2 79 13 112
2018 3 to 10 years in current department or agency 59 15 13 7 5 0 1 75 12 113
2017 Less than 3 years in current department or agency 72 10 11 3 4 0 0 81 7 83
2017 3 to 10 years in current department or agency 56 24 8 4 6 0 2 82 10 140
2017 11 to 20 years in current department or agency 55 23 12 1 7 0 1 80 9 94

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 9 2 1 1 0 20 95 2 116
2020 11 to 20 years in current department or agency 64 18 4 1 0 0 13 94 1 118
2019 3 to 10 years in current department or agency 62 11 3 3 0 0 20 91 4 91
2019 11 to 20 years in current department or agency 45 15 7 0 3 0 30 86 4 97
2018 Less than 3 years in current department or agency 52 8 3 3 0 0 34 91 5 112
2018 3 to 10 years in current department or agency 41 20 5 1 0 0 34 92 1 113
2017 Less than 3 years in current department or agency 68 11 6 0 0 0 15 93 0 83
2017 3 to 10 years in current department or agency 55 13 5 1 1 0 25 91 2 141
2017 11 to 20 years in current department or agency 52 18 3 2 2 0 23 90 6 94

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 10 4 0 1 1 3 95 1 116
2020 11 to 20 years in current department or agency 73 14 6 3 1 0 3 90 4 118
2019 3 to 10 years in current department or agency 71 16 5 3 0 0 5 91 4 92
2019 11 to 20 years in current department or agency 72 15 3 2 1 0 6 94 3 96
2018 Less than 3 years in current department or agency 70 15 4 4 0 0 7 91 4 112
2018 3 to 10 years in current department or agency 69 20 4 2 0 0 5 94 2 111
2017 Less than 3 years in current department or agency 76 8 9 1 0 0 6 89 1 83
2017 3 to 10 years in current department or agency 75 12 6 1 1 0 5 92 2 141
2017 11 to 20 years in current department or agency 69 17 6 1 0 0 6 92 1 92

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 18 8 6 6 0 0 80 12 116
2020 11 to 20 years in current department or agency 73 19 4 2 1 0 1 93 3 117
2019 3 to 10 years in current department or agency 72 12 5 4 4 1 1 86 8 92
2019 11 to 20 years in current department or agency 69 21 7 0 1 1 1 92 1 98
2018 Less than 3 years in current department or agency 49 18 14 8 9 0 2 68 17 112
2018 3 to 10 years in current department or agency 65 20 6 3 2 1 3 88 5 113
2017 Less than 3 years in current department or agency 49 16 10 13 9 0 2 66 23 83
2017 3 to 10 years in current department or agency 61 23 11 3 2 0 0 83 6 141
2017 11 to 20 years in current department or agency 69 18 5 2 3 0 2 89 5 94

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 22 11 10 3 0 1 76 13 116
2020 11 to 20 years in current department or agency 52 27 14 6 3 0 0 78 8 118
2019 3 to 10 years in current department or agency 54 23 13 5 4 0 1 78 9 90
2019 11 to 20 years in current department or agency 64 20 11 2 2 0 0 84 5 98
2018 Less than 3 years in current department or agency 49 33 12 3 1 1 1 84 4 112
2018 3 to 10 years in current department or agency 54 26 11 5 1 0 2 82 7 112
2017 Less than 3 years in current department or agency 67 18 12 2 0 0 1 86 2 83
2017 3 to 10 years in current department or agency 57 25 10 4 3 0 1 83 7 141
2017 11 to 20 years in current department or agency 49 30 16 1 3 0 1 80 4 94

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 42 19 4 5 0 0 73 8 116
2020 11 to 20 years in current department or agency 35 43 16 5 1 0 0 78 6 118

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 40 32 14 3 0 0 51 17 115
2020 11 to 20 years in current department or agency 11 29 41 18 1 0 0 40 19 118
2019 3 to 10 years in current department or agency 11 34 33 21 2 0 0 45 23 92
2019 11 to 20 years in current department or agency 11 31 36 18 3 0 0 43 21 98
2018 Less than 3 years in current department or agency 15 31 40 11 2 0 0 46 13 113
2018 3 to 10 years in current department or agency 5 39 39 12 5 0 0 44 17 113
2017 Less than 3 years in current department or agency 13 35 36 14 1 1 0 48 15 83
2017 3 to 10 years in current department or agency 8 28 38 21 6 0 0 35 26 141
2017 11 to 20 years in current department or agency 8 25 35 21 11 0 0 34 31 94

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 21 34 23 13 0 0 37 29 116
2020 11 to 20 years in current department or agency 10 23 33 24 10 0 0 34 33 118
2019 3 to 10 years in current department or agency 8 31 42 13 6 0 0 19 39 91
2019 11 to 20 years in current department or agency 12 24 35 22 7 0 0 29 36 96
2018 Less than 3 years in current department or agency 10 13 42 20 13 1 1 33 23 113
2018 3 to 10 years in current department or agency 7 25 44 16 7 0 0 24 33 112
2017 Less than 3 years in current department or agency 4 15 32 33 13 3 0 48 20 82
2017 3 to 10 years in current department or agency 8 32 30 23 7 0 0 30 40 141
2017 11 to 20 years in current department or agency 14 26 32 20 7 0 0 28 40 93

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 43 11 8 1 1 0 79 9 116
2020 11 to 20 years in current department or agency 48 41 7 3 2 0 0 88 4 116
2019 3 to 10 years in current department or agency 43 41 5 10 2 0 0 84 12 92
2019 11 to 20 years in current department or agency 35 51 10 3 0 0 0 87 3 98
2018 Less than 3 years in current department or agency 35 50 8 4 0 4 0 88 4 111
2018 3 to 10 years in current department or agency 47 36 10 4 2 1 0 84 6 113
2017 Less than 3 years in current department or agency 47 41 7 4 1 0 0 88 5 82
2017 3 to 10 years in current department or agency 48 35 9 2 4 1 0 84 6 141
2017 11 to 20 years in current department or agency 48 39 11 0 1 0 0 88 1 93

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 33 13 13 4 3 0 69 18 116
2020 11 to 20 years in current department or agency 38 43 8 6 4 2 0 83 9 118

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 29 6 14 5 1 0 75 19 116
2020 11 to 20 years in current department or agency 48 29 11 7 6 0 0 77 12 118

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 8 4 3 3 0 84 7 116
2020 11 to 20 years in current department or agency 58 30 4 4 3 2 0 89 6 117

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 37 11 8 5 2 0 76 13 116
2020 11 to 20 years in current department or agency 36 42 14 4 4 2 0 79 7 116
2019 3 to 10 years in current department or agency 29 35 12 14 9 1 0 65 23 91
2019 11 to 20 years in current department or agency 22 36 18 18 5 1 0 58 23 98
2018 Less than 3 years in current department or agency 22 47 14 12 3 2 0 70 15 113
2018 3 to 10 years in current department or agency 19 42 18 10 9 1 0 62 20 113
2017 Less than 3 years in current department or agency 28 44 8 12 8 0 0 72 20 83
2017 3 to 10 years in current department or agency 18 31 15 15 17 3 0 51 33 141
2017 11 to 20 years in current department or agency 17 42 13 17 12 0 0 59 29 94

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 6 12 2 0 1 80 14 116
2020 11 to 20 years in current department or agency 45 44 6 4 0 1 0 90 4 118

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 39 9 7 7 0 1 77 14 116
2020 11 to 20 years in current department or agency 43 41 11 4 0 1 0 84 4 118

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 37 13 9 3 1 1 75 12 116
2020 11 to 20 years in current department or agency 43 38 12 2 1 1 3 84 3 118

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 37 5 3 3 0 2 89 5 115
2020 11 to 20 years in current department or agency 50 36 7 2 1 2 2 90 3 118

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 21 4 5 1 3 1 89 6 116
2020 11 to 20 years in current department or agency 61 27 9 1 1 2 0 89 1 117

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 37 14 8 2 1 1 75 11 116
2020 11 to 20 years in current department or agency 52 36 6 3 1 2 0 89 4 117

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 32 8 3 3 0 1 86 6 116
2020 11 to 20 years in current department or agency 57 29 5 5 2 1 1 88 7 118

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 30 6 1 2 2 0 91 3 116
2020 11 to 20 years in current department or agency 72 21 4 0 1 1 1 95 1 118

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 28 50 6 13 0 3 0 81 13 32
2020 11 to 20 years in current department or agency 15 48 25 8 2 2 0 64 10 50
2019 3 to 10 years in current department or agency 25 40 11 17 6 0 0 66 23 30
2019 11 to 20 years in current department or agency 18 50 21 3 0 6 2 74 3 37

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 100 0 32
2020 11 to 20 years in current department or agency 98 2 50

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 22 29 21 10 15 3 0 52 26 32
2020 11 to 20 years in current department or agency 6 39 20 23 11 0 0 45 34 49
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 115
2020 11 to 20 years in current department or agency 2 98 117

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 115
2020 11 to 20 years in current department or agency 8 92 118
2019 3 to 10 years in current department or agency 18 82 92
2019 11 to 20 years in current department or agency 10 90 97
2017 Less than 3 years in current department or agency 19 81 83
2017 3 to 10 years in current department or agency 13 87 141
2017 11 to 20 years in current department or agency 17 83 94
2014 Less than 3 years in current department or agency 16 84 55
2014 3 to 10 years in current department or agency 14 86 198
2014 11 to 20 years in current department or agency 14 86 72
2014 More than 20 years in current department or agency 0 100 13

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 74 26 15
2017 Less than 3 years in current department or agency 84 16 13
2017 3 to 10 years in current department or agency 84 16 18
2017 11 to 20 years in current department or agency 88 12 16
2014 3 to 10 years in current department or agency 79 21 28
2014 11 to 20 years in current department or agency 81 19 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 19 29 0 0 0 0 71 0 11
2017 Less than 3 years in current department or agency 26 56 0 18 0 0 0 82 18 10
2017 3 to 10 years in current department or agency 67 26 7 0 0 0 0 93 0 15
2017 11 to 20 years in current department or agency 72 20 7 0 0 0 0 93 0 14
2014 3 to 10 years in current department or agency 73 23 5 0 0 0 0 95 0 22

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 26 5 5 4 0 2 86 9 115
2020 11 to 20 years in current department or agency 61 27 7 1 3 1 1 89 4 117
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 65 19 1 80 20 116
2020 11 to 20 years in current department or agency 11 71 18 0 87 13 118

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 19

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 34 14 16 6 0 0 64 21 19

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 10 10 26 16 0 12 41 47 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 13 4 8 2 2 14 84 12 116
2020 11 to 20 years in current department or agency 55 23 5 5 2 0 10 87 8 118
2019 3 to 10 years in current department or agency 47 16 12 10 5 1 9 70 17 91
2019 11 to 20 years in current department or agency 44 19 12 11 7 1 8 68 19 97
2018 Less than 3 years in current department or agency 53 15 7 5 5 3 13 81 11 111
2018 3 to 10 years in current department or agency 65 12 11 2 3 0 8 83 5 113
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