2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 40 1 6 2 0 0 90 9 93
2020 3 to 10 years in the federal public service 45 48 3 4 2 0 0 92 5 113
2020 11 to 20 years in the federal public service 55 37 2 5 1 0 0 92 6 142
2020 More than 20 years in the federal public service 36 54 0 8 3 0 0 89 11 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 13 2 2 1 0 0 95 3 93
2020 3 to 10 years in the federal public service 81 11 3 3 2 0 0 92 4 113
2020 11 to 20 years in the federal public service 77 20 1 1 0 0 1 97 1 142
2020 More than 20 years in the federal public service 71 23 3 4 0 0 0 93 4 27
2017 Less than 3 years in the federal public service 79 15 0 0 2 4 0 98 2 56
2017 3 to 10 years in the federal public service 72 20 2 3 2 0 1 93 5 136
2017 11 to 20 years in the federal public service 65 22 8 2 2 0 0 87 5 114
2017 More than 20 years in the federal public service 62 19 14 5 0 0 0 81 5 21
2014 Less than 3 years in the federal public service 84 4 4 8 0 0 0 88 8 23
2014 3 to 10 years in the federal public service 76 18 2 1 2 1 1 95 3 176
2014 11 to 20 years in the federal public service 72 22 4 1 1 0 0 94 2 107
2014 More than 20 years in the federal public service 60 25 7 4 4 0 0 86 7 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 40 8 8 2 0 1 82 10 93
2020 3 to 10 years in the federal public service 45 38 8 8 1 0 0 83 9 113
2020 11 to 20 years in the federal public service 58 28 7 4 2 0 1 87 6 143
2020 More than 20 years in the federal public service 40 41 9 11 0 0 0 80 11 28
2019 Less than 3 years in the federal public service 50 33 3 9 4 0 1 84 13 84
2019 3 to 10 years in the federal public service 49 34 5 9 3 0 0 83 12 83
2019 11 to 20 years in the federal public service 57 29 7 3 2 1 0 88 5 118
2019 More than 20 years in the federal public service 56 32 12 0 0 0 0 88 0 20
2017 Less than 3 years in the federal public service 50 31 6 13 0 0 0 81 13 56
2017 3 to 10 years in the federal public service 48 35 6 7 4 0 0 83 11 136
2017 11 to 20 years in the federal public service 50 35 4 8 2 0 0 85 11 115
2017 More than 20 years in the federal public service 48 43 0 5 5 0 0 90 10 21
2014 Less than 3 years in the federal public service 76 12 4 4 4 0 0 88 8 23
2014 3 to 10 years in the federal public service 54 29 6 6 5 0 0 83 11 176
2014 11 to 20 years in the federal public service 52 41 2 5 0 0 0 93 5 107
2014 More than 20 years in the federal public service 71 18 7 0 4 0 0 89 4 28

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 39 8 7 4 0 1 81 11 91
2020 3 to 10 years in the federal public service 42 37 11 3 6 0 0 79 10 111
2020 11 to 20 years in the federal public service 40 48 7 4 1 0 0 88 5 143
2020 More than 20 years in the federal public service 49 48 0 0 3 0 0 97 3 28
2019 Less than 3 years in the federal public service 26 39 17 16 2 0 0 65 18 85
2019 3 to 10 years in the federal public service 26 44 11 11 7 0 1 71 18 81
2019 11 to 20 years in the federal public service 32 49 6 11 1 0 0 81 12 120
2019 More than 20 years in the federal public service 33 35 16 10 6 0 0 68 16 20
2018 Less than 3 years in the federal public service 23 49 7 12 8 0 0 73 20 69
2018 3 to 10 years in the federal public service 26 46 12 12 4 0 1 72 16 107
2018 11 to 20 years in the federal public service 31 40 11 14 2 1 1 72 16 132
2018 More than 20 years in the federal public service 36 41 14 5 3 0 0 77 9 26
2017 Less than 3 years in the federal public service 30 32 24 13 2 0 0 61 14 56
2017 3 to 10 years in the federal public service 29 41 7 13 10 0 0 70 23 136
2017 11 to 20 years in the federal public service 28 40 15 13 4 0 0 68 17 115
2017 More than 20 years in the federal public service 53 38 5 0 5 0 0 91 5 21
2014 Less than 3 years in the federal public service 31 40 8 17 4 0 0 71 21 23
2014 3 to 10 years in the federal public service 33 39 15 11 3 0 0 71 13 176
2014 11 to 20 years in the federal public service 33 51 9 7 0 0 0 84 7 107
2014 More than 20 years in the federal public service 46 36 7 7 0 0 4 85 7 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 26 9 7 1 0 0 83 8 91
2020 3 to 10 years in the federal public service 52 38 8 1 2 0 0 90 3 110
2020 11 to 20 years in the federal public service 58 32 6 4 1 0 1 90 4 143
2020 More than 20 years in the federal public service 60 34 0 4 3 0 0 93 7 28
2019 Less than 3 years in the federal public service 48 35 4 6 5 0 1 85 11 85
2019 3 to 10 years in the federal public service 43 44 7 4 1 1 0 87 5 82
2019 11 to 20 years in the federal public service 53 32 10 5 0 0 0 85 5 118
2019 More than 20 years in the federal public service 55 23 16 0 6 0 0 78 6 20
2017 Less than 3 years in the federal public service 54 27 13 6 0 0 0 80 6 56
2017 3 to 10 years in the federal public service 49 38 4 6 2 1 0 87 8 134
2017 11 to 20 years in the federal public service 50 39 5 3 3 0 0 89 6 114
2017 More than 20 years in the federal public service 57 38 0 5 0 0 0 95 5 21
2014 Less than 3 years in the federal public service 67 20 13 0 0 0 0 87 0 23
2014 3 to 10 years in the federal public service 55 35 6 1 2 1 0 91 3 175
2014 11 to 20 years in the federal public service 60 36 3 1 0 0 0 96 1 107
2014 More than 20 years in the federal public service 68 25 7 0 0 0 0 93 0 28

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 28 11 5 2 0 0 83 7 93
2020 3 to 10 years in the federal public service 50 33 2 12 4 0 0 83 16 112
2020 11 to 20 years in the federal public service 45 32 10 9 3 0 0 77 12 142
2020 More than 20 years in the federal public service 46 31 13 10 0 0 0 77 10 28
2019 Less than 3 years in the federal public service 57 30 7 1 4 0 0 87 5 85
2019 3 to 10 years in the federal public service 36 36 12 11 4 0 0 73 15 83
2019 11 to 20 years in the federal public service 44 33 11 10 3 0 0 77 13 120
2019 More than 20 years in the federal public service 51 29 4 4 12 0 0 80 16 20
2018 Less than 3 years in the federal public service 52 33 5 5 4 1 0 86 8 69
2018 3 to 10 years in the federal public service 50 36 4 7 3 0 0 86 10 107
2018 11 to 20 years in the federal public service 43 39 9 6 3 0 0 82 9 131
2018 More than 20 years in the federal public service 47 38 3 12 0 0 0 85 12 26
2017 Less than 3 years in the federal public service 64 26 6 2 2 0 0 90 3 56
2017 3 to 10 years in the federal public service 42 34 4 15 5 0 0 75 20 136
2017 11 to 20 years in the federal public service 45 32 8 5 10 0 0 77 15 115
2017 More than 20 years in the federal public service 43 38 9 0 9 0 0 81 9 21
2014 Less than 3 years in the federal public service 71 17 8 4 0 0 0 88 4 23
2014 3 to 10 years in the federal public service 50 29 8 8 3 0 2 80 12 174
2014 11 to 20 years in the federal public service 44 37 12 4 3 0 0 81 6 107
2014 More than 20 years in the federal public service 57 25 7 7 4 0 0 82 11 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 45 12 2 1 0 0 85 3 93
2020 3 to 10 years in the federal public service 45 35 8 9 3 0 0 80 11 113
2020 11 to 20 years in the federal public service 44 46 5 4 0 0 0 90 4 142
2020 More than 20 years in the federal public service 54 36 4 4 3 0 0 89 7 28
2019 Less than 3 years in the federal public service 37 44 6 6 6 0 1 82 12 85
2019 3 to 10 years in the federal public service 27 46 18 8 1 0 0 73 9 83
2019 11 to 20 years in the federal public service 35 44 7 8 6 0 0 79 14 120
2019 More than 20 years in the federal public service 42 35 20 4 0 0 0 77 4 20
2018 Less than 3 years in the federal public service 39 40 7 12 3 0 0 78 15 68
2018 3 to 10 years in the federal public service 31 40 14 12 2 0 0 72 14 107
2018 11 to 20 years in the federal public service 35 44 10 7 4 0 0 79 11 132
2018 More than 20 years in the federal public service 41 39 9 3 9 0 0 80 12 26
2017 Less than 3 years in the federal public service 37 47 11 5 0 0 0 84 5 56
2017 3 to 10 years in the federal public service 27 46 12 9 6 0 0 73 16 137
2017 11 to 20 years in the federal public service 28 51 9 8 3 0 0 80 11 115
2017 More than 20 years in the federal public service 39 38 9 14 0 0 0 77 14 21
2014 Less than 3 years in the federal public service 32 42 16 9 0 0 0 75 9 23
2014 3 to 10 years in the federal public service 33 46 11 7 3 0 0 79 11 176
2014 11 to 20 years in the federal public service 37 43 9 6 6 0 0 80 11 107
2014 More than 20 years in the federal public service 50 43 4 4 0 0 0 93 4 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 4 6 3 2 1 86 10 93
2020 3 to 10 years in the federal public service 51 29 7 11 2 0 0 80 13 113
2020 11 to 20 years in the federal public service 44 41 8 4 3 0 0 85 7 143
2020 More than 20 years in the federal public service 40 43 11 3 3 0 0 83 6 28
2019 Less than 3 years in the federal public service 42 40 9 6 3 0 0 82 9 85
2019 3 to 10 years in the federal public service 26 42 12 17 3 0 0 69 20 83
2019 11 to 20 years in the federal public service 29 40 11 14 6 0 0 69 20 120
2019 More than 20 years in the federal public service 32 45 0 17 6 0 0 77 23 20
2018 Less than 3 years in the federal public service 34 33 22 6 7 0 0 66 12 69
2018 3 to 10 years in the federal public service 35 33 10 14 8 0 0 68 22 107
2018 11 to 20 years in the federal public service 33 38 12 12 6 0 0 71 18 131
2018 More than 20 years in the federal public service 18 38 23 6 15 0 0 56 21 26
2017 Less than 3 years in the federal public service 53 33 6 3 4 0 0 86 8 56
2017 3 to 10 years in the federal public service 28 41 13 9 8 0 0 69 18 137
2017 11 to 20 years in the federal public service 28 41 15 13 3 0 0 69 16 115
2017 More than 20 years in the federal public service 14 48 19 14 5 0 0 62 19 21
2014 Less than 3 years in the federal public service 49 42 4 4 0 0 0 92 4 22
2014 3 to 10 years in the federal public service 32 37 13 13 6 0 0 68 19 175
2014 11 to 20 years in the federal public service 34 36 10 16 5 0 0 69 21 107
2014 More than 20 years in the federal public service 32 50 11 7 0 0 0 82 7 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 38 9 7 2 0 1 82 9 93
2020 3 to 10 years in the federal public service 27 47 9 13 4 0 0 74 17 110
2020 11 to 20 years in the federal public service 36 47 6 9 2 0 0 83 11 140
2020 More than 20 years in the federal public service 31 50 9 7 3 0 0 81 10 26
2019 Less than 3 years in the federal public service 35 42 13 7 4 0 0 77 10 85
2019 3 to 10 years in the federal public service 16 51 14 16 3 0 0 67 19 83
2019 11 to 20 years in the federal public service 25 55 7 10 4 0 0 80 14 120
2019 More than 20 years in the federal public service 33 38 13 10 6 0 0 71 16 20
2018 Less than 3 years in the federal public service 35 32 16 15 2 0 0 68 17 69
2018 3 to 10 years in the federal public service 22 52 12 9 4 0 0 74 14 106
2018 11 to 20 years in the federal public service 29 47 11 11 2 0 0 76 13 131
2018 More than 20 years in the federal public service 30 30 14 18 9 0 0 59 26 26
2017 Less than 3 years in the federal public service 40 33 12 13 2 0 0 73 14 56
2017 3 to 10 years in the federal public service 23 44 11 14 8 0 0 66 23 137
2017 11 to 20 years in the federal public service 27 47 14 8 3 0 0 74 12 115
2017 More than 20 years in the federal public service 23 57 0 15 5 0 0 81 19 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 36 3 1 1 0 0 95 2 93
2020 3 to 10 years in the federal public service 49 35 11 4 1 0 0 84 5 112
2020 11 to 20 years in the federal public service 59 29 4 5 1 0 1 90 6 142
2020 More than 20 years in the federal public service 49 42 10 0 0 0 0 90 0 28
2019 Less than 3 years in the federal public service 47 41 6 5 1 0 0 88 6 85
2019 3 to 10 years in the federal public service 36 45 8 10 1 0 0 81 11 83
2019 11 to 20 years in the federal public service 43 43 9 4 1 1 0 86 5 120
2019 More than 20 years in the federal public service 45 23 28 4 0 0 0 68 4 20
2018 Less than 3 years in the federal public service 52 39 7 3 0 0 0 90 3 69
2018 3 to 10 years in the federal public service 48 43 5 4 0 0 0 91 4 108
2018 11 to 20 years in the federal public service 52 40 4 3 1 1 0 92 4 133
2018 More than 20 years in the federal public service 43 32 17 8 0 0 0 75 8 27
2017 Less than 3 years in the federal public service 48 46 2 3 2 0 0 94 5 56
2017 3 to 10 years in the federal public service 41 40 7 9 3 0 0 80 12 137
2017 11 to 20 years in the federal public service 39 43 12 4 2 1 0 82 6 115
2017 More than 20 years in the federal public service 44 42 5 5 5 0 0 86 9 21
2014 Less than 3 years in the federal public service 68 24 4 0 4 0 0 92 4 23
2014 3 to 10 years in the federal public service 44 38 10 7 2 0 0 82 8 176
2014 11 to 20 years in the federal public service 43 46 7 3 2 0 0 89 5 107
2014 More than 20 years in the federal public service 57 32 11 0 0 0 0 89 0 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 38 4 4 3 0 0 88 8 91
2020 3 to 10 years in the federal public service 44 31 9 10 6 0 0 75 16 112
2020 11 to 20 years in the federal public service 42 41 8 6 2 1 0 84 7 143
2020 More than 20 years in the federal public service 43 43 8 4 3 0 0 85 7 28
2019 Less than 3 years in the federal public service 42 37 11 3 7 0 0 80 10 84
2019 3 to 10 years in the federal public service 23 39 17 16 5 0 0 62 21 83
2019 11 to 20 years in the federal public service 29 40 15 8 9 0 0 69 17 118
2019 More than 20 years in the federal public service 38 35 11 10 6 0 0 73 16 20
2018 Less than 3 years in the federal public service 30 47 10 7 6 0 0 77 13 68
2018 3 to 10 years in the federal public service 31 37 10 15 6 0 0 69 21 108
2018 11 to 20 years in the federal public service 30 42 12 10 6 0 0 73 16 132
2018 More than 20 years in the federal public service 21 39 23 8 9 0 0 60 17 27
2017 Less than 3 years in the federal public service 53 32 14 2 0 0 0 85 2 56
2017 3 to 10 years in the federal public service 26 43 14 7 11 0 0 68 18 137
2017 11 to 20 years in the federal public service 24 40 21 9 6 0 0 64 15 115
2017 More than 20 years in the federal public service 19 62 10 5 5 0 0 81 9 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 43 10 2 1 0 0 87 3 92
2020 3 to 10 years in the federal public service 57 29 9 5 0 0 0 86 5 108
2020 11 to 20 years in the federal public service 65 29 5 1 0 0 0 94 1 142
2020 More than 20 years in the federal public service 60 37 3 0 0 0 0 97 0 28
2019 Less than 3 years in the federal public service 49 30 15 4 2 0 0 78 6 84
2019 3 to 10 years in the federal public service 44 41 8 6 1 0 0 84 7 83
2019 11 to 20 years in the federal public service 56 36 7 1 1 0 0 92 1 119
2019 More than 20 years in the federal public service 59 35 6 0 0 0 0 94 0 20
2018 Less than 3 years in the federal public service 45 33 10 11 1 0 0 78 12 69
2018 3 to 10 years in the federal public service 43 39 13 5 1 0 0 82 5 106
2018 11 to 20 years in the federal public service 53 40 5 3 1 0 0 92 3 132
2018 More than 20 years in the federal public service 57 24 14 5 0 0 0 81 5 27
2017 Less than 3 years in the federal public service 48 36 14 2 0 0 0 84 2 56
2017 3 to 10 years in the federal public service 50 35 11 2 2 0 0 84 5 136
2017 11 to 20 years in the federal public service 45 42 11 2 0 0 0 87 2 115
2017 More than 20 years in the federal public service 39 47 9 5 0 0 0 86 5 21
2014 Less than 3 years in the federal public service 75 16 9 0 0 0 0 91 0 23
2014 3 to 10 years in the federal public service 65 27 6 2 1 0 0 91 3 176
2014 11 to 20 years in the federal public service 67 25 7 2 0 0 0 92 2 106
2014 More than 20 years in the federal public service 64 29 7 0 0 0 0 93 0 28

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 44 11 8 1 1 0 80 9 93
2020 3 to 10 years in the federal public service 38 37 16 5 3 0 0 75 9 113
2020 11 to 20 years in the federal public service 42 41 10 5 2 0 0 83 7 142
2020 More than 20 years in the federal public service 36 47 11 3 3 0 0 83 6 28
2019 Less than 3 years in the federal public service 30 40 12 9 9 0 0 70 18 85
2019 3 to 10 years in the federal public service 23 43 14 17 3 0 0 66 21 82
2019 11 to 20 years in the federal public service 26 49 10 10 5 0 0 75 15 119
2019 More than 20 years in the federal public service 36 30 28 0 6 0 0 66 6 20
2018 Less than 3 years in the federal public service 19 52 16 10 0 1 2 73 10 69
2018 3 to 10 years in the federal public service 34 41 13 9 2 0 0 76 11 107
2018 11 to 20 years in the federal public service 30 49 12 7 2 0 0 79 9 132
2018 More than 20 years in the federal public service 18 50 15 17 0 0 0 68 17 27
2017 Less than 3 years in the federal public service 42 36 14 8 0 0 0 78 8 56
2017 3 to 10 years in the federal public service 27 44 13 11 6 0 0 70 17 136
2017 11 to 20 years in the federal public service 30 51 13 3 3 0 0 82 5 115
2017 More than 20 years in the federal public service 38 34 9 9 9 0 0 72 19 21
2014 Less than 3 years in the federal public service 35 45 8 4 8 0 0 80 12 23
2014 3 to 10 years in the federal public service 26 42 16 11 4 0 1 69 15 176
2014 11 to 20 years in the federal public service 26 46 13 12 3 0 0 72 15 107
2014 More than 20 years in the federal public service 33 49 11 4 0 4 0 85 4 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 29 14 11 2 1 0 73 13 93
2020 3 to 10 years in the federal public service 44 29 15 9 2 0 0 74 12 112
2020 11 to 20 years in the federal public service 48 31 13 4 3 0 0 79 7 142
2020 More than 20 years in the federal public service 48 40 10 3 0 0 0 87 3 28
2019 Less than 3 years in the federal public service 38 36 10 12 4 0 0 74 16 84
2019 3 to 10 years in the federal public service 32 42 12 10 3 0 0 74 14 83
2019 11 to 20 years in the federal public service 34 42 14 7 3 0 0 75 10 119
2019 More than 20 years in the federal public service 35 38 17 6 4 0 0 73 10 20
2018 Less than 3 years in the federal public service 33 35 20 7 6 0 0 68 12 69
2018 3 to 10 years in the federal public service 41 38 10 7 3 0 0 79 11 108
2018 11 to 20 years in the federal public service 40 41 9 9 2 0 0 80 11 133
2018 More than 20 years in the federal public service 29 34 14 20 3 0 0 63 23 27
2017 Less than 3 years in the federal public service 56 26 17 2 0 0 0 81 2 56
2017 3 to 10 years in the federal public service 33 38 9 12 7 0 1 72 19 136
2017 11 to 20 years in the federal public service 34 44 15 5 2 0 0 79 7 115
2017 More than 20 years in the federal public service 53 24 14 0 9 0 0 77 9 21
2014 Less than 3 years in the federal public service 63 12 16 4 4 0 0 75 8 23
2014 3 to 10 years in the federal public service 36 39 15 6 3 0 1 75 10 176
2014 11 to 20 years in the federal public service 36 37 13 11 2 0 0 74 13 107
2014 More than 20 years in the federal public service 40 46 11 4 0 0 0 86 4 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 37 8 2 1 1 0 89 4 93
2020 3 to 10 years in the federal public service 46 38 9 5 2 0 0 85 7 113
2020 11 to 20 years in the federal public service 43 44 7 6 1 0 0 87 7 142
2020 More than 20 years in the federal public service 41 43 8 4 3 0 0 85 7 27
2019 Less than 3 years in the federal public service 40 45 13 1 1 0 0 85 3 84
2019 3 to 10 years in the federal public service 20 51 15 10 4 0 0 71 15 81
2019 11 to 20 years in the federal public service 28 45 15 9 4 0 0 72 12 118
2019 More than 20 years in the federal public service 37 30 17 6 10 0 0 67 17 19
2018 Less than 3 years in the federal public service 34 33 16 15 4 0 0 66 18 69
2018 3 to 10 years in the federal public service 27 44 16 9 2 0 1 72 12 108
2018 11 to 20 years in the federal public service 28 43 14 11 3 0 1 72 14 133
2018 More than 20 years in the federal public service 21 45 17 8 8 0 0 66 17 27
2017 Less than 3 years in the federal public service 49 37 8 2 4 0 0 86 6 56
2017 3 to 10 years in the federal public service 32 40 10 12 6 0 0 71 19 136
2017 11 to 20 years in the federal public service 32 44 15 6 4 0 0 75 10 115
2017 More than 20 years in the federal public service 48 28 15 5 5 0 0 76 9 21
2014 Less than 3 years in the federal public service 67 17 16 0 0 0 0 84 0 23
2014 3 to 10 years in the federal public service 39 36 17 6 3 0 1 75 8 176
2014 11 to 20 years in the federal public service 39 38 12 8 3 0 0 77 11 107
2014 More than 20 years in the federal public service 39 50 7 4 0 0 0 89 4 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 38 5 2 1 0 0 91 3 93
2020 3 to 10 years in the federal public service 48 33 10 8 0 1 0 82 9 113
2020 11 to 20 years in the federal public service 47 42 8 3 0 0 0 89 3 143
2020 More than 20 years in the federal public service 50 39 7 4 0 0 0 89 4 28
2019 Less than 3 years in the federal public service 42 39 10 8 1 0 0 81 9 84
2019 3 to 10 years in the federal public service 28 45 14 12 1 0 0 73 13 82
2019 11 to 20 years in the federal public service 39 43 10 6 1 0 0 82 7 120
2019 More than 20 years in the federal public service 33 38 25 4 0 0 0 71 4 18
2018 Less than 3 years in the federal public service 42 36 14 7 0 0 0 78 7 68
2018 3 to 10 years in the federal public service 35 41 13 11 1 0 0 76 11 107
2018 11 to 20 years in the federal public service 39 47 10 2 1 0 0 86 3 131
2018 More than 20 years in the federal public service 43 39 9 3 5 0 0 83 8 27
2017 Less than 3 years in the federal public service 51 33 10 4 2 0 0 84 6 56
2017 3 to 10 years in the federal public service 33 46 10 5 6 0 0 79 11 135
2017 11 to 20 years in the federal public service 34 48 12 3 3 0 0 82 6 115
2017 More than 20 years in the federal public service 48 38 9 5 0 0 0 86 5 21
2014 Less than 3 years in the federal public service 63 24 8 5 0 0 0 87 5 23
2014 3 to 10 years in the federal public service 39 46 7 5 3 1 0 85 8 176
2014 11 to 20 years in the federal public service 42 38 8 8 4 0 0 80 11 107
2014 More than 20 years in the federal public service 57 32 4 4 0 4 0 93 4 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 39 11 9 1 0 1 79 10 93
2020 3 to 10 years in the federal public service 39 37 11 10 4 0 0 76 14 113
2020 11 to 20 years in the federal public service 28 33 18 11 10 0 0 61 21 142
2020 More than 20 years in the federal public service 27 40 17 16 0 0 0 67 16 28
2019 Less than 3 years in the federal public service 51 24 17 4 4 0 0 75 8 84
2019 3 to 10 years in the federal public service 28 32 25 10 5 0 0 60 15 83
2019 11 to 20 years in the federal public service 21 36 21 16 6 0 0 57 22 117
2019 More than 20 years in the federal public service 26 33 19 12 10 0 0 59 22 20
2018 Less than 3 years in the federal public service 40 35 19 3 4 0 0 74 6 69
2018 3 to 10 years in the federal public service 41 34 14 7 3 0 1 76 10 108
2018 11 to 20 years in the federal public service 29 27 23 12 8 0 0 56 21 131
2018 More than 20 years in the federal public service 23 23 33 14 6 0 0 46 21 27
2017 Less than 3 years in the federal public service 45 37 5 5 6 2 0 84 11 56
2017 3 to 10 years in the federal public service 26 34 19 16 4 0 1 61 20 137
2017 11 to 20 years in the federal public service 20 33 28 9 10 0 0 53 19 115
2017 More than 20 years in the federal public service 14 57 19 10 0 0 0 71 10 21
2014 Less than 3 years in the federal public service 56 28 12 4 0 0 0 84 4 23
2014 3 to 10 years in the federal public service 33 39 13 9 3 0 2 74 13 176
2014 11 to 20 years in the federal public service 29 36 16 11 8 0 0 65 19 107
2014 More than 20 years in the federal public service 29 25 39 4 3 0 0 54 7 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 11 17 32 22 15 3 0 38 29 93
2020 3 to 10 years in the federal public service 12 27 39 15 6 0 1 21 39 113
2020 11 to 20 years in the federal public service 6 34 36 17 8 0 0 24 40 143
2020 More than 20 years in the federal public service 13 23 49 8 8 0 0 16 36 28
2019 Less than 3 years in the federal public service 8 18 36 23 15 0 1 38 26 84
2019 3 to 10 years in the federal public service 15 36 34 11 4 0 0 15 51 83
2019 11 to 20 years in the federal public service 14 30 37 15 3 0 0 18 45 120
2019 More than 20 years in the federal public service 7 60 23 6 4 0 0 10 67 20
2018 Less than 3 years in the federal public service 7 26 37 22 4 2 2 27 35 69
2018 3 to 10 years in the federal public service 13 28 39 16 3 1 0 19 41 107
2018 11 to 20 years in the federal public service 14 28 37 17 3 1 1 21 42 133
2018 More than 20 years in the federal public service 9 54 20 9 3 0 5 13 66 27
2017 Less than 3 years in the federal public service 16 26 35 10 5 0 8 16 45 54
2017 3 to 10 years in the federal public service 20 38 26 9 3 0 4 12 61 137
2017 11 to 20 years in the federal public service 15 47 27 5 5 0 1 10 63 115
2017 More than 20 years in the federal public service 14 34 38 5 9 0 0 14 48 21
2014 Less than 3 years in the federal public service 0 12 36 48 4 0 0 52 12 23
2014 3 to 10 years in the federal public service 9 30 33 17 10 0 2 27 39 176
2014 11 to 20 years in the federal public service 7 32 41 16 4 0 1 20 39 107
2014 More than 20 years in the federal public service 7 25 46 4 11 0 7 16 35 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 8 26 32 20 6 0 55 17 93
2020 3 to 10 years in the federal public service 8 19 32 23 15 3 1 39 27 113
2020 11 to 20 years in the federal public service 4 21 37 26 12 0 0 38 25 143
2020 More than 20 years in the federal public service 8 18 23 36 12 3 0 49 26 28
2019 Less than 3 years in the federal public service 6 14 24 29 24 0 3 55 21 84
2019 3 to 10 years in the federal public service 14 34 35 13 4 0 0 17 48 83
2019 11 to 20 years in the federal public service 16 28 41 11 5 0 0 16 43 119
2019 More than 20 years in the federal public service 10 51 19 12 7 0 0 20 61 20
2018 Less than 3 years in the federal public service 6 26 19 32 14 1 3 47 33 69
2018 3 to 10 years in the federal public service 18 32 25 19 6 0 0 25 50 107
2018 11 to 20 years in the federal public service 20 31 25 16 6 1 1 22 52 131
2018 More than 20 years in the federal public service 9 45 28 6 11 0 0 18 54 27
2017 Less than 3 years in the federal public service 14 20 30 8 15 7 6 27 39 55
2017 3 to 10 years in the federal public service 25 29 27 10 5 1 4 15 56 137
2017 11 to 20 years in the federal public service 22 36 31 6 4 1 0 10 58 114
2017 More than 20 years in the federal public service 29 30 14 14 9 0 5 24 61 21
2014 Less than 3 years in the federal public service 0 20 28 20 23 8 0 48 22 23
2014 3 to 10 years in the federal public service 11 20 26 28 12 0 2 42 32 175
2014 11 to 20 years in the federal public service 8 29 35 19 6 0 3 26 39 107
2014 More than 20 years in the federal public service 4 21 40 14 11 4 7 28 28 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 13 18 32 19 13 5 0 33 33 92
2020 3 to 10 years in the federal public service 14 31 30 18 4 1 2 23 46 113
2020 11 to 20 years in the federal public service 11 23 45 16 5 0 0 21 33 143
2020 More than 20 years in the federal public service 19 15 36 17 12 0 0 29 34 28
2019 Less than 3 years in the federal public service 20 22 38 8 8 1 4 16 44 85
2019 3 to 10 years in the federal public service 24 31 30 10 4 0 1 14 55 83
2019 11 to 20 years in the federal public service 20 28 26 15 8 1 1 24 49 120
2019 More than 20 years in the federal public service 10 36 26 22 6 0 0 28 46 20
2018 Less than 3 years in the federal public service 11 22 34 25 4 3 2 30 35 69
2018 3 to 10 years in the federal public service 12 26 36 21 4 1 0 25 39 106
2018 11 to 20 years in the federal public service 15 25 36 18 5 1 1 23 40 132
2018 More than 20 years in the federal public service 14 45 23 6 6 0 5 13 62 27
2017 Less than 3 years in the federal public service 6 31 20 28 5 6 3 36 41 56
2017 3 to 10 years in the federal public service 17 22 39 15 6 0 2 21 39 137
2017 11 to 20 years in the federal public service 10 32 31 20 3 0 3 24 44 114
2017 More than 20 years in the federal public service 14 9 52 15 9 0 0 24 24 21
2014 Less than 3 years in the federal public service 4 32 37 19 4 0 4 24 38 23
2014 3 to 10 years in the federal public service 12 22 36 20 6 1 3 27 35 174
2014 11 to 20 years in the federal public service 8 25 36 17 8 2 3 26 35 107
2014 More than 20 years in the federal public service 3 22 42 11 7 4 11 21 29 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 13 23 33 21 2 1 56 21 93
2020 3 to 10 years in the federal public service 8 23 37 19 12 0 1 31 32 111
2020 11 to 20 years in the federal public service 13 18 45 19 5 0 0 24 31 141
2020 More than 20 years in the federal public service 11 27 35 18 8 0 0 26 38 28
2019 Less than 3 years in the federal public service 9 13 36 21 20 1 0 41 22 84
2019 3 to 10 years in the federal public service 14 18 46 15 7 0 0 22 31 83
2019 11 to 20 years in the federal public service 14 27 37 15 5 1 1 20 42 120
2019 More than 20 years in the federal public service 16 33 35 16 0 0 0 16 49 20
2018 Less than 3 years in the federal public service 9 10 37 26 16 1 0 43 19 69
2018 3 to 10 years in the federal public service 2 27 42 24 6 0 0 29 29 106
2018 11 to 20 years in the federal public service 9 24 41 19 6 1 0 26 33 132
2018 More than 20 years in the federal public service 14 36 32 9 8 0 0 17 51 27
2017 Less than 3 years in the federal public service 2 10 38 29 14 0 8 46 13 54
2017 3 to 10 years in the federal public service 12 22 41 20 4 0 2 24 35 135
2017 11 to 20 years in the federal public service 11 22 44 17 5 0 1 22 33 114
2017 More than 20 years in the federal public service 14 34 47 0 5 0 0 5 48 21
2014 Less than 3 years in the federal public service 0 13 25 30 32 0 0 62 13 22
2014 3 to 10 years in the federal public service 8 14 36 31 9 0 2 41 22 174
2014 11 to 20 years in the federal public service 5 19 32 36 9 0 0 45 23 106
2014 More than 20 years in the federal public service 7 29 40 7 14 0 4 22 37 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 8 29 34 21 2 2 57 12 92
2020 3 to 10 years in the federal public service 9 22 26 24 17 1 2 42 32 111
2020 11 to 20 years in the federal public service 17 28 32 16 7 0 0 23 45 142
2020 More than 20 years in the federal public service 21 23 32 12 12 0 0 24 44 28
2019 Less than 3 years in the federal public service 5 14 28 23 26 2 1 51 20 85
2019 3 to 10 years in the federal public service 18 22 27 20 11 0 1 32 41 83
2019 11 to 20 years in the federal public service 22 30 30 9 7 0 2 16 53 120
2019 More than 20 years in the federal public service 16 40 26 18 0 0 0 18 56 20
2018 Less than 3 years in the federal public service 10 13 27 22 20 3 6 45 25 68
2018 3 to 10 years in the federal public service 12 25 32 26 5 0 0 31 37 106
2018 11 to 20 years in the federal public service 18 31 30 12 6 1 2 18 50 131
2018 More than 20 years in the federal public service 15 48 20 9 8 0 0 17 63 27
2017 Less than 3 years in the federal public service 11 8 18 33 15 9 5 56 22 55
2017 3 to 10 years in the federal public service 15 24 35 14 6 0 6 21 41 137
2017 11 to 20 years in the federal public service 15 31 34 10 6 2 2 17 48 114
2017 More than 20 years in the federal public service 9 25 47 14 0 0 5 15 36 21
2014 Less than 3 years in the federal public service 4 25 13 26 32 0 0 58 29 22
2014 3 to 10 years in the federal public service 13 22 33 18 11 0 3 30 36 175
2014 11 to 20 years in the federal public service 7 25 35 24 7 0 2 32 33 107
2014 More than 20 years in the federal public service 11 22 45 7 11 0 4 19 35 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 10 23 32 16 7 2 53 21 92
2020 3 to 10 years in the federal public service 9 27 25 21 14 4 1 37 37 112
2020 11 to 20 years in the federal public service 13 18 37 23 7 1 0 31 31 143
2020 More than 20 years in the federal public service 18 22 37 16 4 4 0 20 41 28
2019 Less than 3 years in the federal public service 12 18 22 26 19 2 1 46 31 84
2019 3 to 10 years in the federal public service 20 26 27 17 9 1 0 26 47 83
2019 11 to 20 years in the federal public service 19 27 37 11 5 0 2 16 46 118
2019 More than 20 years in the federal public service 31 12 41 12 4 0 0 16 43 20
2018 Less than 3 years in the federal public service 11 17 25 26 13 6 3 43 30 69
2018 3 to 10 years in the federal public service 15 28 30 18 6 3 0 25 44 106
2018 11 to 20 years in the federal public service 19 26 25 18 8 2 2 28 47 132
2018 More than 20 years in the federal public service 9 48 23 14 5 0 0 20 57 27
2017 Less than 3 years in the federal public service 12 20 18 20 15 7 8 41 38 55
2017 3 to 10 years in the federal public service 13 28 30 18 6 1 3 26 43 137
2017 11 to 20 years in the federal public service 8 19 43 17 8 2 2 26 28 115
2017 More than 20 years in the federal public service 9 19 20 38 9 0 5 49 30 21
2014 Less than 3 years in the federal public service 0 12 28 21 31 0 8 57 13 23
2014 3 to 10 years in the federal public service 8 14 29 27 15 1 6 45 24 175
2014 11 to 20 years in the federal public service 6 12 34 31 12 1 5 45 19 107
2014 More than 20 years in the federal public service 7 4 25 36 21 0 7 62 12 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 19 24 31 14 5 0 46 29 92
2020 3 to 10 years in the federal public service 9 17 36 24 13 1 1 38 26 112
2020 11 to 20 years in the federal public service 9 22 40 22 7 0 0 29 31 143
2020 More than 20 years in the federal public service 13 29 36 10 8 4 0 18 44 28
2019 Less than 3 years in the federal public service 10 21 41 16 7 3 3 24 33 85
2019 3 to 10 years in the federal public service 11 31 34 18 7 0 0 25 41 83
2019 11 to 20 years in the federal public service 11 25 36 18 8 1 1 26 37 118
2019 More than 20 years in the federal public service 17 38 25 16 4 0 0 20 55 19
2018 Less than 3 years in the federal public service 7 20 31 25 10 4 4 38 29 69
2018 3 to 10 years in the federal public service 7 26 44 19 4 1 0 23 33 106
2018 11 to 20 years in the federal public service 10 19 43 20 7 2 0 27 30 133
2018 More than 20 years in the federal public service 14 31 27 20 3 0 5 24 48 27
2017 Less than 3 years in the federal public service 5 21 35 15 13 5 6 32 29 55
2017 3 to 10 years in the federal public service 16 20 36 18 8 0 3 27 36 136
2017 11 to 20 years in the federal public service 13 29 31 17 5 2 3 23 44 114
2017 More than 20 years in the federal public service 10 19 48 14 9 0 0 23 28 21
2014 Less than 3 years in the federal public service 4 12 55 16 12 0 0 28 16 23
2014 3 to 10 years in the federal public service 7 21 34 23 10 3 3 35 29 175
2014 11 to 20 years in the federal public service 6 16 44 22 7 1 5 31 23 107
2014 More than 20 years in the federal public service 7 4 53 22 4 0 11 28 12 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 13 27 35 20 3 1 57 15 93
2020 3 to 10 years in the federal public service 3 5 30 39 20 1 2 61 8 113
2020 11 to 20 years in the federal public service 1 8 35 38 17 0 1 56 9 143
2020 More than 20 years in the federal public service 7 8 46 16 20 4 0 37 15 28
2019 Less than 3 years in the federal public service 5 14 34 27 16 2 1 44 20 85
2019 3 to 10 years in the federal public service 8 17 28 33 14 0 0 47 25 83
2019 11 to 20 years in the federal public service 3 13 41 29 12 0 2 42 17 119
2019 More than 20 years in the federal public service 26 13 34 19 7 0 0 27 39 20
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 27 16 4 1 16 7 73 7 93
2020 3 to 10 years in the federal public service 37 26 16 10 3 6 2 68 14 112
2020 11 to 20 years in the federal public service 34 28 16 8 2 5 6 71 11 142
2020 More than 20 years in the federal public service 41 31 11 10 0 8 0 78 11 28
2019 Less than 3 years in the federal public service 35 23 17 0 7 13 4 70 9 84
2019 3 to 10 years in the federal public service 34 26 12 11 11 3 3 64 23 83
2019 11 to 20 years in the federal public service 24 36 18 6 4 8 5 68 11 119
2019 More than 20 years in the federal public service 53 13 11 16 0 0 6 71 17 20
2018 Less than 3 years in the federal public service 20 34 14 9 5 10 8 66 16 69
2018 3 to 10 years in the federal public service 27 36 11 6 6 9 5 72 15 108
2018 11 to 20 years in the federal public service 30 30 18 8 4 4 6 67 13 131
2018 More than 20 years in the federal public service 23 29 26 14 6 0 3 53 20 27
2017 Less than 3 years in the federal public service 44 28 19 0 2 5 3 78 2 56
2017 3 to 10 years in the federal public service 32 36 10 9 8 4 1 72 18 137
2017 11 to 20 years in the federal public service 34 36 13 8 5 3 2 73 13 114
2017 More than 20 years in the federal public service 28 25 19 14 5 5 5 59 21 21
2014 Less than 3 years in the federal public service 31 24 8 4 0 25 8 82 6 23
2014 3 to 10 years in the federal public service 36 28 15 10 6 3 3 67 17 175
2014 11 to 20 years in the federal public service 32 33 11 12 8 3 1 67 21 107
2014 More than 20 years in the federal public service 47 21 18 4 4 0 7 73 8 28

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 29 9 2 2 1 0 86 4 93
2020 3 to 10 years in the federal public service 54 27 6 5 7 1 0 82 12 113
2020 11 to 20 years in the federal public service 64 20 7 4 3 2 1 86 7 142
2020 More than 20 years in the federal public service 69 18 11 3 0 0 0 87 3 28
2019 Less than 3 years in the federal public service 48 28 8 8 7 1 0 77 15 84
2019 3 to 10 years in the federal public service 51 28 5 8 8 0 0 79 15 83
2019 11 to 20 years in the federal public service 48 31 5 13 2 1 0 80 15 120
2019 More than 20 years in the federal public service 63 27 10 0 0 0 0 90 0 20
2018 Less than 3 years in the federal public service 44 32 7 11 6 0 0 76 17 68
2018 3 to 10 years in the federal public service 55 20 8 10 5 2 1 78 15 108
2018 11 to 20 years in the federal public service 48 30 10 9 3 0 0 78 12 130
2018 More than 20 years in the federal public service 48 26 14 6 3 0 3 76 9 27
2017 Less than 3 years in the federal public service 64 16 6 12 0 2 0 81 12 56
2017 3 to 10 years in the federal public service 42 37 11 5 6 0 0 79 11 137
2017 11 to 20 years in the federal public service 51 33 8 5 2 1 0 85 7 115
2017 More than 20 years in the federal public service 43 34 9 0 9 0 5 81 10 21
2014 Less than 3 years in the federal public service 55 32 0 8 4 0 0 88 12 23
2014 3 to 10 years in the federal public service 50 31 7 6 3 3 0 84 9 176
2014 11 to 20 years in the federal public service 46 28 11 8 7 0 0 74 16 107
2014 More than 20 years in the federal public service 54 25 11 0 7 0 4 81 7 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 18 4 4 0 0 0 91 4 93
2020 3 to 10 years in the federal public service 70 21 1 6 2 0 0 91 8 111
2020 11 to 20 years in the federal public service 63 27 5 4 1 0 0 91 4 142
2020 More than 20 years in the federal public service 66 31 0 3 0 0 0 97 3 28
2019 Less than 3 years in the federal public service 58 32 0 6 4 0 0 91 9 84
2019 3 to 10 years in the federal public service 61 27 1 6 5 0 0 88 11 83
2019 11 to 20 years in the federal public service 46 44 5 4 1 0 0 90 5 119
2019 More than 20 years in the federal public service 63 24 12 0 0 0 0 88 0 20
2018 Less than 3 years in the federal public service 56 35 4 4 2 0 0 91 6 69
2018 3 to 10 years in the federal public service 57 34 6 1 1 0 0 92 2 108
2018 11 to 20 years in the federal public service 52 34 8 5 0 0 1 87 5 130
2018 More than 20 years in the federal public service 43 37 11 3 3 0 3 83 6 27
2017 Less than 3 years in the federal public service 65 30 5 0 0 0 0 95 0 55
2017 3 to 10 years in the federal public service 55 34 4 3 3 0 0 89 7 137
2017 11 to 20 years in the federal public service 55 36 5 2 2 0 0 91 4 115
2017 More than 20 years in the federal public service 58 24 9 5 0 0 5 85 5 21
2014 Less than 3 years in the federal public service 75 13 12 0 0 0 0 88 0 23
2014 3 to 10 years in the federal public service 53 37 2 7 1 0 0 90 8 176
2014 11 to 20 years in the federal public service 46 43 4 6 2 0 0 89 8 107
2014 More than 20 years in the federal public service 58 35 7 0 0 0 0 93 0 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 36 5 2 2 0 0 90 4 92
2020 3 to 10 years in the federal public service 54 32 10 3 2 0 0 86 4 112
2020 11 to 20 years in the federal public service 56 36 5 2 1 0 0 92 3 141
2020 More than 20 years in the federal public service 68 26 3 0 3 0 0 94 3 28
2019 Less than 3 years in the federal public service 46 37 9 4 3 1 0 84 7 85
2019 3 to 10 years in the federal public service 51 38 4 3 4 0 0 90 6 83
2019 11 to 20 years in the federal public service 45 35 11 6 1 1 0 81 8 120
2019 More than 20 years in the federal public service 44 44 6 6 0 0 0 88 6 20
2018 Less than 3 years in the federal public service 49 31 13 5 2 1 0 80 7 68
2018 3 to 10 years in the federal public service 53 34 11 2 1 0 0 86 3 108
2018 11 to 20 years in the federal public service 50 38 7 4 0 0 0 88 4 131
2018 More than 20 years in the federal public service 37 37 17 6 3 0 0 74 9 27

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 26 4 6 6 7 2 82 13 93
2020 3 to 10 years in the federal public service 46 27 8 5 4 7 4 82 10 113
2020 11 to 20 years in the federal public service 58 24 8 6 2 2 0 84 8 141
2020 More than 20 years in the federal public service 46 22 17 4 3 8 0 74 7 28
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 28 9 2 1 0 3 87 3 93
2020 3 to 10 years in the federal public service 67 24 4 3 2 0 1 91 5 113
2020 11 to 20 years in the federal public service 61 27 8 2 2 0 0 88 4 143
2020 More than 20 years in the federal public service 59 26 14 0 0 0 0 86 0 27
2019 Less than 3 years in the federal public service 41 33 18 2 4 0 3 76 6 85
2019 3 to 10 years in the federal public service 64 24 7 0 3 0 1 90 3 83
2019 11 to 20 years in the federal public service 54 31 8 3 1 1 3 87 4 120
2019 More than 20 years in the federal public service 59 25 16 0 0 0 0 84 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 7 3 6 0 1 83 10 93
2020 3 to 10 years in the federal public service 53 25 10 10 2 0 0 78 12 113
2020 11 to 20 years in the federal public service 46 36 10 5 3 0 0 82 8 143
2020 More than 20 years in the federal public service 59 28 10 3 0 0 0 87 3 28
2019 Less than 3 years in the federal public service 38 36 11 10 3 0 2 76 13 85
2019 3 to 10 years in the federal public service 44 34 8 11 3 0 0 78 14 83
2019 11 to 20 years in the federal public service 41 33 8 13 3 0 1 75 16 120
2019 More than 20 years in the federal public service 49 34 13 4 0 0 0 83 4 20
2018 Less than 3 years in the federal public service 41 37 11 7 4 1 0 79 10 69
2018 3 to 10 years in the federal public service 43 32 11 10 4 0 0 75 14 108
2018 11 to 20 years in the federal public service 33 42 13 8 2 2 0 76 10 131
2018 More than 20 years in the federal public service 32 42 5 14 6 0 0 74 20 27
2017 Less than 3 years in the federal public service 57 31 9 3 0 0 0 88 3 56
2017 3 to 10 years in the federal public service 36 42 4 11 7 0 0 79 18 137
2017 11 to 20 years in the federal public service 36 39 15 4 3 0 2 76 8 115
2017 More than 20 years in the federal public service 37 38 10 10 5 0 0 76 14 21
2014 Less than 3 years in the federal public service 49 38 4 4 0 4 0 91 4 23
2014 3 to 10 years in the federal public service 48 36 8 5 3 0 1 84 7 176
2014 11 to 20 years in the federal public service 40 36 10 5 8 0 0 76 13 106
2014 More than 20 years in the federal public service 46 47 7 0 0 0 0 93 0 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 24 10 1 4 2 1 85 5 93
2020 3 to 10 years in the federal public service 60 17 7 10 4 1 1 79 14 113
2020 11 to 20 years in the federal public service 58 20 12 7 3 1 1 78 10 142
2020 More than 20 years in the federal public service 61 25 3 7 0 0 4 90 7 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 25 9 2 3 0 0 85 5 93
2020 3 to 10 years in the federal public service 61 21 8 8 2 0 0 82 10 113
2020 11 to 20 years in the federal public service 51 30 10 5 4 0 0 81 9 143
2020 More than 20 years in the federal public service 59 34 0 4 3 0 0 93 7 28
2019 Less than 3 years in the federal public service 41 39 8 8 1 0 2 83 9 85
2019 3 to 10 years in the federal public service 50 24 13 9 3 0 1 75 12 83
2019 11 to 20 years in the federal public service 44 32 12 8 3 1 1 77 11 120
2019 More than 20 years in the federal public service 55 26 13 6 0 0 0 80 6 20
2018 Less than 3 years in the federal public service 46 38 9 4 3 0 0 84 7 69
2018 3 to 10 years in the federal public service 45 27 11 10 5 0 2 74 14 108
2018 11 to 20 years in the federal public service 44 33 9 13 0 1 0 77 13 130
2018 More than 20 years in the federal public service 37 31 14 6 11 0 0 68 17 27
2017 Less than 3 years in the federal public service 53 36 6 5 0 0 0 89 5 56
2017 3 to 10 years in the federal public service 43 31 9 9 8 0 0 74 17 137
2017 11 to 20 years in the federal public service 38 41 10 7 3 0 1 80 10 115
2017 More than 20 years in the federal public service 43 43 0 9 5 0 0 86 14 21
2014 Less than 3 years in the federal public service 68 24 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 52 31 9 5 3 1 0 83 8 176
2014 11 to 20 years in the federal public service 40 37 9 7 7 0 0 77 14 107
2014 More than 20 years in the federal public service 47 32 7 11 4 0 0 79 14 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 37 63 93
2020 3 to 10 years in the federal public service 40 60 113
2020 11 to 20 years in the federal public service 34 66 143
2020 More than 20 years in the federal public service 15 85 28

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 14 8 2 2 4 14 86 5 93
2020 3 to 10 years in the federal public service 66 15 6 2 1 1 10 90 3 113
2020 11 to 20 years in the federal public service 63 21 7 0 2 2 6 91 2 142
2020 More than 20 years in the federal public service 66 20 10 0 0 0 4 90 0 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 26 4 5 2 0 0 88 7 93
2020 3 to 10 years in the federal public service 62 21 7 6 3 0 0 84 9 112
2020 11 to 20 years in the federal public service 64 18 11 4 3 0 0 82 7 142
2020 More than 20 years in the federal public service 66 29 0 6 0 0 0 94 6 28
2019 Less than 3 years in the federal public service 51 33 7 6 3 0 0 84 9 85
2019 3 to 10 years in the federal public service 51 23 13 9 4 0 0 74 13 83
2019 11 to 20 years in the federal public service 44 33 15 6 2 0 0 77 8 120
2019 More than 20 years in the federal public service 60 24 16 0 0 0 0 84 0 20
2018 Less than 3 years in the federal public service 48 32 13 3 4 0 0 80 7 69
2018 3 to 10 years in the federal public service 42 31 12 9 6 0 0 73 15 108
2018 11 to 20 years in the federal public service 43 33 15 7 2 0 0 76 9 131
2018 More than 20 years in the federal public service 32 33 20 8 6 0 0 65 14 27
2017 Less than 3 years in the federal public service 67 17 12 3 0 0 0 84 3 56
2017 3 to 10 years in the federal public service 43 30 7 12 7 0 0 73 19 137
2017 11 to 20 years in the federal public service 53 30 10 1 5 0 1 84 6 115
2017 More than 20 years in the federal public service 38 38 5 11 5 5 0 79 16 21
2014 Less than 3 years in the federal public service 55 37 8 0 0 0 0 92 0 23
2014 3 to 10 years in the federal public service 59 23 10 5 2 1 0 83 7 176
2014 11 to 20 years in the federal public service 45 32 8 7 7 2 0 78 13 107
2014 More than 20 years in the federal public service 68 21 7 0 4 0 0 89 4 28
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 27 10 4 2 9 0 82 7 93
2020 3 to 10 years in the federal public service 39 29 15 7 5 5 0 72 13 113
2020 11 to 20 years in the federal public service 34 44 12 4 2 5 0 81 6 143
2020 More than 20 years in the federal public service 16 52 28 4 0 0 0 68 4 28
2019 Less than 3 years in the federal public service 48 29 3 5 8 8 0 84 13 85
2019 3 to 10 years in the federal public service 30 39 12 9 7 3 0 71 17 82
2019 11 to 20 years in the federal public service 26 41 20 7 4 1 0 68 11 119
2019 More than 20 years in the federal public service 10 35 44 4 0 7 0 48 4 19
2018 Less than 3 years in the federal public service 41 31 10 3 2 13 0 83 5 69
2018 3 to 10 years in the federal public service 25 47 13 8 2 4 1 76 10 107
2018 11 to 20 years in the federal public service 31 28 25 6 5 4 0 62 11 133
2018 More than 20 years in the federal public service 24 36 20 11 3 5 0 63 15 27
2017 Less than 3 years in the federal public service 56 20 8 2 4 10 0 85 7 56
2017 3 to 10 years in the federal public service 25 40 12 15 6 2 0 66 21 137
2017 11 to 20 years in the federal public service 22 34 22 11 5 6 0 59 17 115
2017 More than 20 years in the federal public service 14 34 24 14 5 9 0 53 20 21
2014 Less than 3 years in the federal public service 51 20 12 0 4 13 0 81 5 23
2014 3 to 10 years in the federal public service 30 41 13 9 1 6 0 75 11 176
2014 11 to 20 years in the federal public service 25 41 15 6 6 7 0 72 12 107
2014 More than 20 years in the federal public service 21 40 18 10 0 11 0 68 12 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 32 10 7 2 2 0 81 9 93
2020 3 to 10 years in the federal public service 29 37 16 11 7 0 0 66 18 113
2020 11 to 20 years in the federal public service 26 51 13 7 1 1 0 78 9 141
2020 More than 20 years in the federal public service 18 50 22 7 4 0 0 67 11 28
2019 Less than 3 years in the federal public service 49 27 6 8 5 4 0 79 14 85
2019 3 to 10 years in the federal public service 30 36 12 13 10 0 0 65 23 82
2019 11 to 20 years in the federal public service 20 38 23 14 5 1 0 58 20 118
2019 More than 20 years in the federal public service 20 23 26 26 6 0 0 43 32 20
2018 Less than 3 years in the federal public service 39 35 17 2 4 4 0 77 6 69
2018 3 to 10 years in the federal public service 12 50 19 12 6 1 0 62 18 108
2018 11 to 20 years in the federal public service 23 25 31 13 5 3 0 49 18 133
2018 More than 20 years in the federal public service 18 26 12 36 8 0 0 43 45 27
2017 Less than 3 years in the federal public service 52 25 10 6 4 3 0 79 11 56
2017 3 to 10 years in the federal public service 16 38 18 22 6 0 0 53 29 137
2017 11 to 20 years in the federal public service 14 32 29 15 7 2 0 47 23 115
2017 More than 20 years in the federal public service 14 29 19 19 15 5 0 46 35 21
2014 Less than 3 years in the federal public service 47 32 13 4 4 0 0 79 8 23
2014 3 to 10 years in the federal public service 29 36 15 11 5 4 0 68 17 176
2014 11 to 20 years in the federal public service 17 49 15 10 8 1 0 66 19 107
2014 More than 20 years in the federal public service 25 39 22 11 0 4 0 67 11 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 35 18 9 4 3 0 68 14 92
2020 3 to 10 years in the federal public service 22 34 18 18 8 0 0 56 26 112
2020 11 to 20 years in the federal public service 18 44 19 14 3 2 0 63 17 143
2020 More than 20 years in the federal public service 16 40 24 12 4 5 0 58 17 25
2019 Less than 3 years in the federal public service 28 39 11 13 5 4 0 69 20 84
2019 3 to 10 years in the federal public service 11 38 21 18 9 4 0 50 28 83
2019 11 to 20 years in the federal public service 12 38 21 21 6 2 0 52 27 119
2019 More than 20 years in the federal public service 17 23 18 35 0 6 0 43 38 20
2018 Less than 3 years in the federal public service 20 30 28 11 4 7 0 54 16 69
2018 3 to 10 years in the federal public service 7 38 16 29 7 3 0 46 37 107
2018 11 to 20 years in the federal public service 15 23 35 17 7 4 0 39 24 133
2018 More than 20 years in the federal public service 6 31 12 31 20 0 0 37 51 27
2017 Less than 3 years in the federal public service 36 31 13 9 6 5 0 70 16 56
2017 3 to 10 years in the federal public service 12 30 21 26 11 1 0 42 37 137
2017 11 to 20 years in the federal public service 15 22 23 26 9 5 0 39 37 115
2017 More than 20 years in the federal public service 9 10 29 24 19 9 0 21 47 21
2014 Less than 3 years in the federal public service 35 32 20 9 4 0 0 67 13 23
2014 3 to 10 years in the federal public service 17 38 22 14 4 5 0 58 19 176
2014 11 to 20 years in the federal public service 15 40 22 12 8 2 0 56 21 107
2014 More than 20 years in the federal public service 18 43 25 14 0 0 0 61 14 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 40 10 17 5 1 0 68 22 93
2020 3 to 10 years in the federal public service 26 30 23 13 7 0 0 56 20 113
2020 11 to 20 years in the federal public service 14 46 16 17 5 2 0 61 22 143
2020 More than 20 years in the federal public service 21 32 25 22 0 0 0 53 22 28
2019 Less than 3 years in the federal public service 21 41 17 16 5 0 0 62 21 85
2019 3 to 10 years in the federal public service 9 39 17 24 11 1 0 48 35 83
2019 11 to 20 years in the federal public service 17 35 16 23 8 0 0 53 31 120
2019 More than 20 years in the federal public service 13 30 18 19 12 6 0 47 34 20
2018 Less than 3 years in the federal public service 16 23 31 23 2 5 0 41 26 69
2018 3 to 10 years in the federal public service 6 35 22 24 11 1 0 42 36 108
2018 11 to 20 years in the federal public service 13 27 28 21 10 1 0 41 31 133
2018 More than 20 years in the federal public service 12 31 17 23 17 0 0 43 39 27
2017 Less than 3 years in the federal public service 30 33 13 15 4 5 0 66 21 56
2017 3 to 10 years in the federal public service 9 33 21 23 11 3 0 43 35 136
2017 11 to 20 years in the federal public service 13 24 23 27 10 2 0 38 38 115
2017 More than 20 years in the federal public service 10 31 19 21 15 5 0 42 37 20
2014 Less than 3 years in the federal public service 35 41 8 8 8 0 0 76 16 23
2014 3 to 10 years in the federal public service 14 44 14 20 6 3 0 59 27 176
2014 11 to 20 years in the federal public service 15 37 19 19 8 1 0 53 28 107
2014 More than 20 years in the federal public service 22 43 22 7 4 4 0 67 11 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 23 18 10 5 0 0 66 15 93
2020 3 to 10 years in the federal public service 27 28 25 13 4 4 0 56 18 113
2020 11 to 20 years in the federal public service 24 32 26 12 6 0 0 55 18 143
2020 More than 20 years in the federal public service 18 17 32 18 14 0 0 36 32 28
2019 Less than 3 years in the federal public service 44 23 24 4 3 3 0 68 7 85
2019 3 to 10 years in the federal public service 29 34 30 3 3 1 0 63 7 83
2019 11 to 20 years in the federal public service 28 28 21 15 6 2 0 56 22 120
2019 More than 20 years in the federal public service 29 16 41 6 7 0 0 45 13 20
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 43 8 3 2 0 0 87 5 93
2020 3 to 10 years in the federal public service 42 34 13 10 1 0 0 76 11 113
2020 11 to 20 years in the federal public service 36 44 10 8 2 0 0 80 10 142
2020 More than 20 years in the federal public service 39 36 21 4 0 0 0 75 4 28
2019 Less than 3 years in the federal public service 40 42 4 9 3 1 0 83 12 85
2019 3 to 10 years in the federal public service 23 48 19 7 2 0 0 71 9 82
2019 11 to 20 years in the federal public service 20 47 18 11 4 0 0 67 16 119
2019 More than 20 years in the federal public service 13 39 42 6 0 0 0 52 6 20
2018 Less than 3 years in the federal public service 29 48 13 8 2 1 0 77 10 68
2018 3 to 10 years in the federal public service 15 55 18 7 5 0 0 69 13 108
2018 11 to 20 years in the federal public service 22 38 25 12 2 1 0 61 14 131
2018 More than 20 years in the federal public service 9 44 13 20 15 0 0 53 34 26
2017 Less than 3 years in the federal public service 42 30 18 8 0 2 0 73 8 56
2017 3 to 10 years in the federal public service 19 40 18 16 6 0 0 60 22 135
2017 11 to 20 years in the federal public service 19 39 24 16 2 0 0 59 17 115
2017 More than 20 years in the federal public service 14 57 0 15 9 5 0 75 25 21
2014 Less than 3 years in the federal public service 39 45 4 8 4 0 0 84 12 23
2014 3 to 10 years in the federal public service 28 44 13 13 2 0 1 72 15 176
2014 11 to 20 years in the federal public service 27 44 16 8 5 0 0 71 13 107
2014 More than 20 years in the federal public service 29 57 14 0 0 0 0 86 0 28

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 44 16 10 3 4 0 69 14 93
2020 3 to 10 years in the federal public service 20 35 22 15 7 2 0 56 22 113
2020 11 to 20 years in the federal public service 15 42 20 19 4 0 0 58 22 142
2020 More than 20 years in the federal public service 18 39 21 17 4 0 0 58 21 28
2019 Less than 3 years in the federal public service 24 34 16 16 4 6 0 61 21 85
2019 3 to 10 years in the federal public service 7 29 13 37 14 1 0 36 52 83
2019 11 to 20 years in the federal public service 7 31 23 27 12 0 0 38 39 119
2019 More than 20 years in the federal public service 6 37 16 35 6 0 0 43 41 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 37 8 13 7 6 2 70 21 93
2020 3 to 10 years in the federal public service 32 22 23 12 6 4 1 57 19 112
2020 11 to 20 years in the federal public service 33 34 16 9 5 1 1 68 15 142
2020 More than 20 years in the federal public service 40 31 12 11 3 4 0 74 14 28
2019 Less than 3 years in the federal public service 26 40 15 9 4 4 4 71 14 84
2019 3 to 10 years in the federal public service 26 24 12 17 14 5 1 54 33 83
2019 11 to 20 years in the federal public service 25 34 17 13 5 4 2 63 19 119
2019 More than 20 years in the federal public service 26 45 20 6 0 4 0 73 6 20
2018 Less than 3 years in the federal public service 25 36 15 13 8 2 1 63 22 69
2018 3 to 10 years in the federal public service 27 39 14 12 4 2 2 69 17 108
2018 11 to 20 years in the federal public service 32 43 14 6 3 2 0 77 9 128
2018 More than 20 years in the federal public service 35 38 6 3 6 5 5 83 10 26
2017 Less than 3 years in the federal public service 38 37 8 11 4 0 2 76 16 56
2017 3 to 10 years in the federal public service 35 42 6 7 5 4 1 81 13 135
2017 11 to 20 years in the federal public service 33 44 13 4 4 2 0 79 8 115
2017 More than 20 years in the federal public service 20 42 15 14 5 5 0 65 19 21
2014 Less than 3 years in the federal public service 45 21 19 8 0 8 0 71 9 23
2014 3 to 10 years in the federal public service 35 37 14 7 4 3 0 73 12 176
2014 11 to 20 years in the federal public service 35 36 11 9 3 5 1 75 13 107
2014 More than 20 years in the federal public service 36 39 14 10 0 0 0 75 10 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 43 16 2 2 2 0 79 5 93
2020 3 to 10 years in the federal public service 36 30 22 8 3 1 0 67 11 113
2020 11 to 20 years in the federal public service 32 38 17 10 2 1 0 71 12 141
2020 More than 20 years in the federal public service 36 32 22 10 0 0 0 68 10 28
2019 Less than 3 years in the federal public service 36 38 16 8 2 0 0 74 10 85
2019 3 to 10 years in the federal public service 24 35 23 9 9 0 0 59 18 83
2019 11 to 20 years in the federal public service 22 42 27 4 4 1 0 64 8 120
2019 More than 20 years in the federal public service 16 43 32 10 0 0 0 58 10 20
2018 Less than 3 years in the federal public service 29 43 12 10 4 3 0 74 13 68
2018 3 to 10 years in the federal public service 23 48 22 4 1 2 0 72 5 107
2018 11 to 20 years in the federal public service 28 44 18 8 2 1 0 72 11 131
2018 More than 20 years in the federal public service 31 43 17 3 6 0 0 74 9 26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 24 21 12 3 15 2 57 19 93
2020 3 to 10 years in the federal public service 25 24 20 9 9 14 0 56 21 112
2020 11 to 20 years in the federal public service 22 24 17 17 7 10 3 53 27 143
2020 More than 20 years in the federal public service 16 25 29 4 15 8 4 46 21 28
2019 Less than 3 years in the federal public service 15 24 18 10 8 22 3 51 25 84
2019 3 to 10 years in the federal public service 15 20 22 10 19 9 5 41 33 83
2019 11 to 20 years in the federal public service 14 19 18 17 18 8 6 38 41 120
2019 More than 20 years in the federal public service 13 26 22 10 10 16 4 48 24 20
2018 Less than 3 years in the federal public service 14 22 21 7 6 24 6 51 19 69
2018 3 to 10 years in the federal public service 14 27 16 10 15 14 5 50 30 108
2018 11 to 20 years in the federal public service 12 15 27 15 14 14 3 33 35 129
2018 More than 20 years in the federal public service 16 30 15 18 10 11 0 52 31 25
2017 Less than 3 years in the federal public service 28 22 14 2 8 20 6 68 13 56
2017 3 to 10 years in the federal public service 11 24 16 13 15 15 6 44 35 135
2017 11 to 20 years in the federal public service 9 18 28 16 14 12 2 31 36 115
2017 More than 20 years in the federal public service 19 19 33 15 5 9 0 42 21 21
2014 Less than 3 years in the federal public service 23 8 20 8 0 37 4 52 14 23
2014 3 to 10 years in the federal public service 16 21 15 15 15 13 4 45 37 176
2014 11 to 20 years in the federal public service 11 20 12 19 22 12 5 37 48 107
2014 More than 20 years in the federal public service 21 18 18 11 11 18 4 50 27 28

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 41 12 7 4 4 0 76 12 93
2020 3 to 10 years in the federal public service 33 38 10 16 2 1 0 72 18 113
2020 11 to 20 years in the federal public service 24 33 22 17 3 1 1 58 20 142
2020 More than 20 years in the federal public service 18 47 17 15 3 0 0 65 18 28
2019 Less than 3 years in the federal public service 34 33 16 8 4 5 0 70 13 85
2019 3 to 10 years in the federal public service 15 39 18 20 9 0 0 54 29 83
2019 11 to 20 years in the federal public service 15 35 22 17 7 3 0 51 25 119
2019 More than 20 years in the federal public service 13 43 6 38 0 0 0 56 38 20
2018 Less than 3 years in the federal public service 21 34 18 17 6 5 0 58 23 69
2018 3 to 10 years in the federal public service 14 41 17 15 13 0 0 55 28 106
2018 11 to 20 years in the federal public service 18 35 23 16 7 2 0 54 23 130
2018 More than 20 years in the federal public service 22 29 20 17 12 0 0 51 29 26
2017 Less than 3 years in the federal public service 35 31 19 8 2 6 0 70 10 56
2017 3 to 10 years in the federal public service 18 37 15 19 11 0 0 55 30 137
2017 11 to 20 years in the federal public service 27 29 15 22 7 1 0 56 29 113
2017 More than 20 years in the federal public service 34 33 15 14 5 0 0 67 19 21
2014 Less than 3 years in the federal public service 38 32 13 4 8 4 0 74 13 23
2014 3 to 10 years in the federal public service 25 39 12 12 9 3 0 65 22 176
2014 11 to 20 years in the federal public service 27 42 15 11 4 1 0 70 15 107
2014 More than 20 years in the federal public service 39 43 14 0 4 0 0 82 4 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 45 9 10 5 4 0 75 16 93
2020 3 to 10 years in the federal public service 36 28 14 12 7 2 2 66 20 113
2020 11 to 20 years in the federal public service 20 29 20 16 14 0 2 50 30 143
2020 More than 20 years in the federal public service 22 26 27 15 11 0 0 48 25 28
2019 Less than 3 years in the federal public service 29 36 15 9 7 3 1 68 16 84
2019 3 to 10 years in the federal public service 22 29 11 15 21 1 0 52 37 82
2019 11 to 20 years in the federal public service 12 32 15 22 18 0 1 44 41 120
2019 More than 20 years in the federal public service 10 32 16 19 10 6 7 48 34 20
2018 Less than 3 years in the federal public service 24 27 16 19 10 2 2 52 31 69
2018 3 to 10 years in the federal public service 16 26 16 20 19 2 1 43 40 108
2018 11 to 20 years in the federal public service 19 24 22 18 15 0 1 44 34 130
2018 More than 20 years in the federal public service 27 17 9 15 18 5 9 52 38 26
2017 Less than 3 years in the federal public service 39 30 13 6 9 3 0 71 15 56
2017 3 to 10 years in the federal public service 14 34 10 21 16 3 1 50 39 137
2017 11 to 20 years in the federal public service 20 25 18 20 17 1 0 45 37 115
2017 More than 20 years in the federal public service 19 9 33 20 9 0 9 31 32 21
2014 Less than 3 years in the federal public service 20 31 28 12 0 4 4 56 13 23
2014 3 to 10 years in the federal public service 13 28 12 24 16 4 4 44 43 176
2014 11 to 20 years in the federal public service 14 23 20 24 19 0 0 37 43 107
2014 More than 20 years in the federal public service 11 21 25 11 11 7 14 41 27 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 29 8 10 2 1 5 78 13 93
2020 3 to 10 years in the federal public service 51 26 11 3 2 1 5 82 6 113
2020 11 to 20 years in the federal public service 50 23 13 6 5 1 2 75 11 143
2020 More than 20 years in the federal public service 37 27 24 0 4 0 8 70 4 28
2019 Less than 3 years in the federal public service 58 23 8 4 0 1 6 88 4 85
2019 3 to 10 years in the federal public service 49 27 11 5 8 0 0 76 13 83
2019 11 to 20 years in the federal public service 41 27 14 9 5 2 3 71 14 120
2019 More than 20 years in the federal public service 57 20 7 4 0 0 12 87 4 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 23 9 5 0 0 4 85 5 93
2020 3 to 10 years in the federal public service 59 16 10 5 5 0 4 79 11 113
2020 11 to 20 years in the federal public service 60 21 13 4 1 0 2 83 4 143
2020 More than 20 years in the federal public service 53 31 4 4 0 0 8 91 4 28
2019 Less than 3 years in the federal public service 49 24 13 4 1 1 8 80 6 85
2019 3 to 10 years in the federal public service 41 31 18 1 7 0 1 73 9 83
2019 11 to 20 years in the federal public service 45 31 13 6 1 2 3 79 7 120
2019 More than 20 years in the federal public service 59 13 16 6 0 0 6 77 7 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 9 4 2 0 5 4 93 2 93
2020 3 to 10 years in the federal public service 69 10 6 2 2 6 5 89 5 112
2020 11 to 20 years in the federal public service 78 8 2 2 1 6 3 95 3 143
2020 More than 20 years in the federal public service 72 6 11 4 0 0 8 84 4 28
2019 Less than 3 years in the federal public service 77 6 3 2 3 4 6 92 5 85
2019 3 to 10 years in the federal public service 76 9 6 3 1 3 3 90 4 82
2019 11 to 20 years in the federal public service 74 10 3 4 1 4 4 91 6 119
2019 More than 20 years in the federal public service 71 13 4 6 0 0 6 90 7 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 15 3 1 0 0 9 95 1 93
2020 3 to 10 years in the federal public service 81 6 2 1 2 0 9 96 3 113
2020 11 to 20 years in the federal public service 81 6 5 1 0 2 5 94 1 141
2020 More than 20 years in the federal public service 77 7 4 0 0 0 12 95 0 28
2019 Less than 3 years in the federal public service 80 4 1 1 1 0 13 96 3 83
2019 3 to 10 years in the federal public service 85 1 2 0 1 0 11 96 1 83
2019 11 to 20 years in the federal public service 78 8 0 0 1 2 12 99 1 120
2019 More than 20 years in the federal public service 77 10 0 0 0 0 13 100 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 48 13 5 4 2 0 77 10 93
2020 3 to 10 years in the federal public service 29 45 16 6 3 1 0 74 9 113
2020 11 to 20 years in the federal public service 32 47 13 4 2 2 0 80 7 143
2020 More than 20 years in the federal public service 29 43 17 7 0 0 4 75 7 28
2019 Less than 3 years in the federal public service 23 40 23 9 4 2 0 64 12 84
2019 3 to 10 years in the federal public service 22 47 18 7 5 1 0 70 12 83
2019 11 to 20 years in the federal public service 20 47 18 7 3 5 0 70 11 119
2019 More than 20 years in the federal public service 28 24 28 13 6 0 0 53 19 20
2018 Less than 3 years in the federal public service 19 41 23 10 1 5 2 64 12 69
2018 3 to 10 years in the federal public service 19 42 26 5 6 2 0 62 11 108
2018 11 to 20 years in the federal public service 23 46 22 5 4 1 0 69 9 130
2018 More than 20 years in the federal public service 28 20 29 20 3 0 0 48 23 26
2017 Less than 3 years in the federal public service 50 35 10 2 0 3 0 88 2 55
2017 3 to 10 years in the federal public service 20 41 18 11 5 4 0 63 18 137
2017 11 to 20 years in the federal public service 23 48 18 7 2 2 0 72 9 115
2017 More than 20 years in the federal public service 38 48 9 0 5 0 0 86 5 21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 44 7 3 1 4 0 88 5 92
2020 3 to 10 years in the federal public service 34 43 13 6 2 1 0 78 9 111
2020 11 to 20 years in the federal public service 40 37 15 3 3 2 0 79 6 142
2020 More than 20 years in the federal public service 33 38 22 7 0 0 0 71 7 27
2019 Less than 3 years in the federal public service 45 37 7 6 4 1 0 83 10 85
2019 3 to 10 years in the federal public service 32 48 9 7 3 0 0 81 10 83
2019 11 to 20 years in the federal public service 31 44 12 9 2 2 0 76 11 117
2019 More than 20 years in the federal public service 33 35 22 10 0 0 0 68 10 20
2018 Less than 3 years in the federal public service 51 38 7 3 2 0 0 88 5 67
2018 3 to 10 years in the federal public service 39 44 13 2 2 1 0 83 3 108
2018 11 to 20 years in the federal public service 49 35 10 3 2 1 0 85 5 129
2018 More than 20 years in the federal public service 40 37 14 3 6 0 0 77 9 27
2017 Less than 3 years in the federal public service 60 31 5 0 0 3 0 95 0 56
2017 3 to 10 years in the federal public service 41 40 12 4 2 1 0 82 6 137
2017 11 to 20 years in the federal public service 41 42 10 3 2 2 0 84 6 115
2017 More than 20 years in the federal public service 48 43 5 5 0 0 0 91 5 21
2014 Less than 3 years in the federal public service 67 29 0 0 0 4 0 100 0 23
2014 3 to 10 years in the federal public service 54 30 10 3 1 2 0 86 4 176
2014 11 to 20 years in the federal public service 36 47 10 2 2 3 0 86 4 107
2014 More than 20 years in the federal public service 42 36 21 0 0 0 0 79 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 45 7 7 2 4 0 83 10 92
2020 3 to 10 years in the federal public service 28 33 17 12 5 5 0 64 18 112
2020 11 to 20 years in the federal public service 38 38 18 4 1 1 0 77 4 142
2020 More than 20 years in the federal public service 35 32 21 3 0 8 0 74 3 27
2019 Less than 3 years in the federal public service 44 32 12 7 4 2 0 77 11 85
2019 3 to 10 years in the federal public service 36 40 15 6 0 3 0 78 6 83
2019 11 to 20 years in the federal public service 39 39 11 4 2 4 0 82 6 118
2019 More than 20 years in the federal public service 32 42 26 0 0 0 0 74 0 20
2018 Less than 3 years in the federal public service 43 35 13 4 2 3 0 81 6 67
2018 3 to 10 years in the federal public service 42 41 13 2 1 1 0 83 3 108
2018 11 to 20 years in the federal public service 47 34 12 2 2 3 0 84 4 130
2018 More than 20 years in the federal public service 46 34 8 0 6 5 0 85 6 27
2017 Less than 3 years in the federal public service 56 29 9 0 0 5 0 90 0 56
2017 3 to 10 years in the federal public service 34 46 9 6 2 3 0 82 9 137
2017 11 to 20 years in the federal public service 42 36 16 2 2 3 0 80 4 115
2017 More than 20 years in the federal public service 34 62 5 0 0 0 0 95 0 21
2014 Less than 3 years in the federal public service 59 24 4 4 0 9 0 91 5 23
2014 3 to 10 years in the federal public service 50 28 12 2 0 8 0 85 2 176
2014 11 to 20 years in the federal public service 39 38 18 2 0 4 0 80 2 107
2014 More than 20 years in the federal public service 49 33 14 4 0 0 0 82 4 28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 29 13 10 5 9 0 70 16 93
2020 3 to 10 years in the federal public service 23 28 18 13 6 12 0 58 22 112
2020 11 to 20 years in the federal public service 32 37 19 5 4 2 0 71 9 143
2020 More than 20 years in the federal public service 27 35 25 6 0 8 0 66 6 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 34 9 6 5 1 2 80 11 93
2020 3 to 10 years in the federal public service 39 29 16 7 3 4 2 73 11 112
2020 11 to 20 years in the federal public service 49 31 10 5 2 1 1 82 8 143
2020 More than 20 years in the federal public service 49 29 4 11 0 4 4 84 12 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 21 3 0 1 0 0 95 1 93
2020 3 to 10 years in the federal public service 56 31 6 6 1 0 0 87 7 112
2020 11 to 20 years in the federal public service 56 36 6 1 1 0 0 92 2 143
2020 More than 20 years in the federal public service 60 29 11 0 0 0 0 89 0 27
2019 Less than 3 years in the federal public service 60 30 8 1 1 0 0 90 2 85
2019 3 to 10 years in the federal public service 49 39 10 2 0 0 0 88 2 82
2019 11 to 20 years in the federal public service 45 35 12 7 1 0 0 80 8 119
2019 More than 20 years in the federal public service 37 34 20 10 0 0 0 71 10 20
2018 Less than 3 years in the federal public service 54 37 6 3 0 0 0 91 3 67
2018 3 to 10 years in the federal public service 54 35 8 3 0 0 0 89 3 108
2018 11 to 20 years in the federal public service 53 36 6 2 3 0 0 89 5 130
2018 More than 20 years in the federal public service 46 31 6 14 3 0 0 77 17 27
2017 Less than 3 years in the federal public service 76 17 5 0 0 2 0 95 0 55
2017 3 to 10 years in the federal public service 41 42 9 6 2 0 0 83 8 137
2017 11 to 20 years in the federal public service 45 42 7 4 2 0 0 87 6 115
2017 More than 20 years in the federal public service 48 38 5 9 0 0 0 86 9 21
2014 Less than 3 years in the federal public service 75 21 0 4 0 0 0 96 4 23
2014 3 to 10 years in the federal public service 58 34 6 1 1 0 0 92 2 176
2014 11 to 20 years in the federal public service 50 39 6 4 1 0 0 89 5 107
2014 More than 20 years in the federal public service 53 36 11 0 0 0 0 89 0 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 33 4 3 2 0 0 90 6 92
2020 3 to 10 years in the federal public service 49 32 6 9 4 0 0 81 13 112
2020 11 to 20 years in the federal public service 42 43 11 1 2 0 1 86 3 143
2020 More than 20 years in the federal public service 38 43 12 3 4 0 0 81 7 27
2019 Less than 3 years in the federal public service 51 28 15 4 2 0 0 79 6 85
2019 3 to 10 years in the federal public service 36 37 14 10 3 0 0 72 13 83
2019 11 to 20 years in the federal public service 31 33 18 17 1 0 0 64 18 119
2019 More than 20 years in the federal public service 33 25 26 4 12 0 0 58 16 20
2018 Less than 3 years in the federal public service 39 37 21 3 0 0 0 76 3 66
2018 3 to 10 years in the federal public service 28 35 24 10 3 0 0 63 13 108
2018 11 to 20 years in the federal public service 35 34 19 8 4 0 0 69 12 130
2018 More than 20 years in the federal public service 28 21 34 6 12 0 0 49 18 26
2017 Less than 3 years in the federal public service 67 17 10 2 4 0 0 84 6 56
2017 3 to 10 years in the federal public service 28 34 20 10 8 0 1 62 18 137
2017 11 to 20 years in the federal public service 28 38 19 9 6 0 0 67 15 115
2017 More than 20 years in the federal public service 33 33 15 14 5 0 0 67 19 21
2014 Less than 3 years in the federal public service 71 20 5 0 0 4 0 95 0 23
2014 3 to 10 years in the federal public service 45 34 14 3 3 1 0 80 6 176
2014 11 to 20 years in the federal public service 41 34 15 4 6 1 0 75 9 107
2014 More than 20 years in the federal public service 53 36 4 3 4 0 0 89 7 28

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 40 5 2 2 0 0 91 5 92
2020 3 to 10 years in the federal public service 47 32 8 7 5 0 0 80 12 112
2020 11 to 20 years in the federal public service 42 43 12 1 2 0 0 86 2 141
2020 More than 20 years in the federal public service 42 39 12 7 0 0 0 81 7 27
2019 Less than 3 years in the federal public service 51 28 17 1 4 0 0 78 5 84
2019 3 to 10 years in the federal public service 27 44 15 9 5 0 0 71 14 83
2019 11 to 20 years in the federal public service 33 34 12 18 2 0 1 68 20 120
2019 More than 20 years in the federal public service 34 20 27 6 13 0 0 55 19 19
2018 Less than 3 years in the federal public service 38 40 13 9 0 0 0 78 9 67
2018 3 to 10 years in the federal public service 24 39 22 13 3 0 0 63 15 108
2018 11 to 20 years in the federal public service 37 32 17 10 3 0 0 70 13 128
2018 More than 20 years in the federal public service 30 20 20 19 11 0 0 49 30 27
2017 Less than 3 years in the federal public service 58 31 8 3 0 0 0 89 3 56
2017 3 to 10 years in the federal public service 26 36 22 9 8 0 0 62 16 136
2017 11 to 20 years in the federal public service 27 44 17 8 4 0 0 70 12 114
2017 More than 20 years in the federal public service 33 33 10 19 5 0 0 67 23 21
2014 Less than 3 years in the federal public service 67 24 5 4 0 0 0 91 4 23
2014 3 to 10 years in the federal public service 44 36 14 5 2 0 0 79 7 175
2014 11 to 20 years in the federal public service 36 41 9 8 4 1 0 78 12 107
2014 More than 20 years in the federal public service 50 40 7 4 0 0 0 89 4 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 29 8 6 7 2 0 79 13 93
2020 3 to 10 years in the federal public service 42 21 16 9 8 5 0 66 17 112
2020 11 to 20 years in the federal public service 40 32 14 7 3 3 1 75 10 142
2020 More than 20 years in the federal public service 41 34 14 8 3 0 0 75 11 27
2019 Less than 3 years in the federal public service 35 24 21 10 6 3 0 61 17 84
2019 3 to 10 years in the federal public service 27 25 16 18 14 0 0 52 32 83
2019 11 to 20 years in the federal public service 32 18 18 22 8 1 0 52 30 120
2019 More than 20 years in the federal public service 39 13 6 22 16 0 4 55 39 20
2018 Less than 3 years in the federal public service 35 19 20 15 8 4 0 56 24 67
2018 3 to 10 years in the federal public service 21 32 31 8 6 3 0 55 14 108
2018 11 to 20 years in the federal public service 36 22 22 12 6 2 0 60 18 130
2018 More than 20 years in the federal public service 38 6 14 23 20 0 0 44 42 27
2017 Less than 3 years in the federal public service 58 14 16 6 6 0 0 72 12 56
2017 3 to 10 years in the federal public service 26 25 23 15 10 2 0 52 25 136
2017 11 to 20 years in the federal public service 23 33 21 14 7 2 0 57 21 115
2017 More than 20 years in the federal public service 28 33 19 10 5 0 5 64 15 21
2014 Less than 3 years in the federal public service 55 12 12 0 0 17 4 85 0 23
2014 3 to 10 years in the federal public service 38 29 19 8 4 2 0 68 13 176
2014 11 to 20 years in the federal public service 33 33 14 9 7 4 0 68 17 107
2014 More than 20 years in the federal public service 50 43 4 0 4 0 0 93 4 28
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 34 38 28 93
2020 3 to 10 years in the federal public service 29 40 31 113
2020 11 to 20 years in the federal public service 20 46 34 143
2020 More than 20 years in the federal public service 25 44 31 28
2019 Less than 3 years in the federal public service 35 29 36 85
2019 3 to 10 years in the federal public service 39 22 39 83
2019 11 to 20 years in the federal public service 28 31 41 120
2019 More than 20 years in the federal public service 37 22 42 20
2018 Less than 3 years in the federal public service 42 23 35 69
2018 3 to 10 years in the federal public service 30 29 41 108
2018 11 to 20 years in the federal public service 26 38 36 131
2018 More than 20 years in the federal public service 51 18 31 27
2017 Less than 3 years in the federal public service 14 45 40 56
2017 3 to 10 years in the federal public service 30 27 42 137
2017 11 to 20 years in the federal public service 18 31 51 114
2017 More than 20 years in the federal public service 24 43 33 21
2014 Less than 3 years in the federal public service 29 29 42 23
2014 3 to 10 years in the federal public service 31 38 31 176
2014 11 to 20 years in the federal public service 26 37 37 107
2014 More than 20 years in the federal public service 18 57 25 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 41 19 7 23 10 31
2020 3 to 10 years in the federal public service 3 46 45 0 0 6 33
2019 3 to 10 years in the federal public service 0 33 58 3 0 5 33
2019 11 to 20 years in the federal public service 10 9 78 3 0 0 32
2018 Less than 3 years in the federal public service 0 39 27 2 25 7 29
2018 3 to 10 years in the federal public service 0 40 43 4 4 9 33
2018 11 to 20 years in the federal public service 9 21 65 5 0 0 35
2018 More than 20 years in the federal public service 28 0 49 16 6 0 13
2017 3 to 10 years in the federal public service 2 35 60 2 0 0 39
2017 11 to 20 years in the federal public service 10 19 72 0 0 0 21
2014 3 to 10 years in the federal public service 2 36 44 13 9999 5 54
2014 11 to 20 years in the federal public service 11 28 43 11 9999 7 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 8 92 112
2020 11 to 20 years in the federal public service 6 94 143
2019 Less than 3 years in the federal public service 9 91 85
2019 11 to 20 years in the federal public service 13 87 120
2018 3 to 10 years in the federal public service 15 85 108
2018 11 to 20 years in the federal public service 11 89 132

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 33 67 15
2018 3 to 10 years in the federal public service 67 33 17
2018 11 to 20 years in the federal public service 36 64 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 10
2018 3 to 10 years in the federal public service 33 67 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 17
2018 11 to 20 years in the federal public service 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 17
2018 11 to 20 years in the federal public service 0 100 15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 17
2018 11 to 20 years in the federal public service 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 56 44 10
2019 11 to 20 years in the federal public service 45 55 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 31 69 15
2018 3 to 10 years in the federal public service 34 66 17
2018 11 to 20 years in the federal public service 68 32 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 47 53 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 38 62 15
2018 3 to 10 years in the federal public service 23 77 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 65 35 15
2018 3 to 10 years in the federal public service 51 49 17
2018 11 to 20 years in the federal public service 53 47 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 53 47 10
2019 11 to 20 years in the federal public service 30 70 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 17
2018 11 to 20 years in the federal public service 0 100 15

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 47 53 10
2019 11 to 20 years in the federal public service 55 45 15
2018 11 to 20 years in the federal public service 67 33 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 30 70 15
2018 3 to 10 years in the federal public service 59 41 17
2018 11 to 20 years in the federal public service 58 42 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 37 63 17
2018 11 to 20 years in the federal public service 38 62 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 10
2018 11 to 20 years in the federal public service 28 72 15

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 55 45 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 34 66 16
2018 11 to 20 years in the federal public service 0 100 15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 38 62 16
2018 11 to 20 years in the federal public service 0 100 15

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 32 68 15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 16

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 47 53 15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 11 to 20 years in the federal public service 0 100 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 40 60 15
2018 3 to 10 years in the federal public service 38 62 16
2018 11 to 20 years in the federal public service 42 58 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 50 50 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 15 14 9 2 2 46 12 68 11 93
2020 3 to 10 years in the federal public service 21 11 13 5 4 34 12 59 17 113
2020 11 to 20 years in the federal public service 19 17 16 1 2 37 7 66 6 143
2020 More than 20 years in the federal public service 4 18 19 6 7 43 4 40 23 28
2019 Less than 3 years in the federal public service 16 8 13 6 4 33 21 51 21 85
2019 3 to 10 years in the federal public service 15 11 18 4 7 35 10 47 21 83
2019 11 to 20 years in the federal public service 13 11 18 8 4 34 12 45 22 120
2019 More than 20 years in the federal public service 29 4 19 10 0 34 4 53 16 20
2018 Less than 3 years in the federal public service 17 9 15 5 2 32 20 54 14 68
2018 3 to 10 years in the federal public service 11 18 17 8 3 29 14 51 18 107
2018 11 to 20 years in the federal public service 18 16 17 11 2 29 6 54 20 131
2018 More than 20 years in the federal public service 14 20 24 3 6 28 5 51 14 27
2017 Less than 3 years in the federal public service 25 8 13 0 0 36 19 72 0 56
2017 3 to 10 years in the federal public service 12 18 13 4 5 34 14 58 18 137
2017 11 to 20 years in the federal public service 12 20 20 5 6 30 8 50 18 115
2017 More than 20 years in the federal public service 15 34 9 0 5 28 9 78 7 21
2014 Less than 3 years in the federal public service 4 8 4 4 0 68 12 60 20 23
2014 3 to 10 years in the federal public service 18 15 17 9 4 30 8 52 21 176
2014 11 to 20 years in the federal public service 11 18 22 6 6 34 3 46 19 107
2014 More than 20 years in the federal public service 4 32 14 7 4 32 7 59 17 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 29 9 3 1 20 2 82 6 92
2020 3 to 10 years in the federal public service 30 31 17 5 3 12 2 70 10 113
2020 11 to 20 years in the federal public service 29 40 19 3 2 8 0 75 5 143
2020 More than 20 years in the federal public service 22 44 15 6 4 11 0 73 11 28
2019 Less than 3 years in the federal public service 38 25 16 6 6 9 0 70 13 85
2019 3 to 10 years in the federal public service 30 32 16 7 5 10 0 69 13 83
2019 11 to 20 years in the federal public service 32 36 11 6 2 13 1 78 9 120
2019 More than 20 years in the federal public service 39 22 16 10 0 10 4 70 11 20
2018 Less than 3 years in the federal public service 26 42 15 1 2 11 3 79 3 68
2018 3 to 10 years in the federal public service 24 40 18 6 2 7 2 71 10 107
2018 11 to 20 years in the federal public service 30 35 16 6 1 11 0 73 8 130
2018 More than 20 years in the federal public service 26 40 14 0 6 8 5 76 7 27
2017 Less than 3 years in the federal public service 45 23 14 4 0 13 0 79 5 56
2017 3 to 10 years in the federal public service 26 35 18 6 2 11 1 70 9 136
2017 11 to 20 years in the federal public service 25 38 21 6 3 5 1 68 10 114
2017 More than 20 years in the federal public service 34 47 9 0 5 0 5 85 5 21
2014 Less than 3 years in the federal public service 20 25 22 4 0 28 0 63 6 23
2014 3 to 10 years in the federal public service 30 37 13 5 2 11 1 76 8 176
2014 11 to 20 years in the federal public service 26 33 21 5 3 11 1 67 8 107
2014 More than 20 years in the federal public service 25 29 29 7 0 11 0 60 8 28
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 113
2020 11 to 20 years in the federal public service 3 97 143
2019 3 to 10 years in the federal public service 9 91 83
2019 11 to 20 years in the federal public service 11 89 120
2018 3 to 10 years in the federal public service 7 93 107
2018 11 to 20 years in the federal public service 7 93 133

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 51 49 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 100 0 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 46 54 11
2019 11 to 20 years in the federal public service 37 63 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 55 45 11
2019 11 to 20 years in the federal public service 50 50 14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 16 14 13 1 0 46 10 67 3 93
2020 3 to 10 years in the federal public service 19 12 12 3 5 38 12 61 15 112
2020 11 to 20 years in the federal public service 18 15 18 1 1 42 5 62 4 143
2020 More than 20 years in the federal public service 6 29 20 0 0 45 0 64 0 27
2019 Less than 3 years in the federal public service 18 9 8 3 3 40 19 67 15 85
2019 3 to 10 years in the federal public service 13 7 21 7 3 43 7 39 19 82
2019 11 to 20 years in the federal public service 15 10 18 2 4 42 9 52 12 120
2019 More than 20 years in the federal public service 29 4 26 0 4 34 4 53 6 20
2018 Less than 3 years in the federal public service 16 7 17 2 2 38 18 54 8 69
2018 3 to 10 years in the federal public service 12 19 15 3 0 39 11 64 7 108
2018 11 to 20 years in the federal public service 23 13 19 4 2 32 7 58 10 129
2018 More than 20 years in the federal public service 17 23 17 5 3 34 0 61 13 27
2017 Less than 3 years in the federal public service 25 8 9 0 0 41 17 77 0 56
2017 3 to 10 years in the federal public service 11 11 9 3 1 52 12 63 10 134
2017 11 to 20 years in the federal public service 14 13 17 2 4 41 9 53 12 115
2017 More than 20 years in the federal public service 11 34 19 0 5 23 9 66 7 21
2014 Less than 3 years in the federal public service 0 12 8 0 0 67 12 60 0 23
2014 3 to 10 years in the federal public service 15 12 18 1 1 45 7 58 4 176
2014 11 to 20 years in the federal public service 8 15 19 2 1 47 8 51 6 107
2014 More than 20 years in the federal public service 18 11 14 0 0 46 11 67 0 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 30 11 6 1 15 1 79 8 93
2020 3 to 10 years in the federal public service 30 25 17 7 3 15 3 67 12 113
2020 11 to 20 years in the federal public service 30 40 16 3 2 9 0 77 5 142
2020 More than 20 years in the federal public service 25 46 14 4 0 11 0 80 4 28
2019 Less than 3 years in the federal public service 40 24 12 3 4 10 6 77 8 85
2019 3 to 10 years in the federal public service 31 27 23 5 3 10 1 65 9 83
2019 11 to 20 years in the federal public service 34 29 14 5 3 14 1 74 9 120
2019 More than 20 years in the federal public service 35 26 26 0 0 10 4 70 0 20
2018 Less than 3 years in the federal public service 31 32 15 3 2 15 3 76 5 69
2018 3 to 10 years in the federal public service 24 39 18 1 0 16 2 76 1 108
2018 11 to 20 years in the federal public service 38 23 18 5 1 15 1 72 7 130
2018 More than 20 years in the federal public service 24 42 6 3 6 14 5 81 11 27
2017 Less than 3 years in the federal public service 43 27 6 0 0 19 5 92 0 56
2017 3 to 10 years in the federal public service 22 34 14 4 0 23 3 76 6 137
2017 11 to 20 years in the federal public service 30 25 20 4 3 17 1 66 9 115
2017 More than 20 years in the federal public service 29 28 19 0 5 9 9 71 6 21
2014 Less than 3 years in the federal public service 20 29 19 0 0 28 4 73 0 23
2014 3 to 10 years in the federal public service 29 30 16 2 1 20 2 77 3 175
2014 11 to 20 years in the federal public service 25 29 10 2 1 29 4 81 4 107
2014 More than 20 years in the federal public service 32 22 14 0 0 28 4 79 0 28
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 23 10 9 5 0 2 76 14 92
2020 3 to 10 years in the federal public service 47 24 8 6 10 0 4 75 17 113
2020 11 to 20 years in the federal public service 42 18 15 11 7 0 7 64 19 143
2020 More than 20 years in the federal public service 45 15 16 10 11 0 4 62 21 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 30 10 0 0 0 0 90 0 93
2020 3 to 10 years in the federal public service 57 22 13 4 3 0 1 80 7 112
2020 11 to 20 years in the federal public service 53 26 14 5 2 0 1 79 7 141
2020 More than 20 years in the federal public service 50 39 3 8 0 0 0 89 8 28
2019 Less than 3 years in the federal public service 46 36 11 6 1 0 1 83 7 85
2019 3 to 10 years in the federal public service 44 30 15 8 3 0 0 74 11 83
2019 11 to 20 years in the federal public service 43 31 15 7 3 0 1 74 10 119
2019 More than 20 years in the federal public service 47 13 13 12 13 0 0 61 26 20
2018 Less than 3 years in the federal public service 46 33 14 6 2 0 0 79 7 69
2018 3 to 10 years in the federal public service 52 24 13 6 3 0 2 78 9 108
2018 11 to 20 years in the federal public service 47 30 15 3 3 0 2 79 6 128
2018 More than 20 years in the federal public service 46 19 20 6 6 0 3 67 13 27
2017 Less than 3 years in the federal public service 55 24 8 3 9 0 2 80 12 56
2017 3 to 10 years in the federal public service 47 29 11 5 6 0 2 77 12 137
2017 11 to 20 years in the federal public service 60 24 10 3 1 0 2 86 4 114
2017 More than 20 years in the federal public service 48 19 9 5 5 0 14 78 11 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 29 26 12 8 1 1 53 20 93
2020 3 to 10 years in the federal public service 14 23 30 18 14 0 1 38 32 112
2020 11 to 20 years in the federal public service 13 21 30 21 15 0 0 34 36 143
2020 More than 20 years in the federal public service 8 30 21 24 17 0 0 38 41 28
2019 Less than 3 years in the federal public service 24 33 29 8 7 0 0 56 14 85
2019 3 to 10 years in the federal public service 12 27 30 23 7 0 0 40 30 83
2019 11 to 20 years in the federal public service 9 26 27 20 17 0 0 36 37 119
2019 More than 20 years in the federal public service 4 34 39 7 16 0 0 38 23 20
2018 Less than 3 years in the federal public service 16 24 31 17 11 0 0 40 29 68
2018 3 to 10 years in the federal public service 10 28 34 19 10 0 0 38 28 108
2018 11 to 20 years in the federal public service 12 16 28 26 17 0 1 28 43 129
2018 More than 20 years in the federal public service 3 29 31 25 12 0 0 32 37 27
2017 Less than 3 years in the federal public service 23 41 21 8 8 0 0 64 16 56
2017 3 to 10 years in the federal public service 14 23 24 24 15 0 0 37 39 137
2017 11 to 20 years in the federal public service 10 23 27 16 22 0 1 34 38 115
2017 More than 20 years in the federal public service 14 19 43 9 15 0 0 33 24 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 30 20 7 7 1 2 66 14 93
2020 3 to 10 years in the federal public service 23 26 23 18 10 0 1 49 28 113
2020 11 to 20 years in the federal public service 15 28 29 16 12 0 1 43 28 142
2020 More than 20 years in the federal public service 20 30 20 20 11 0 0 49 31 28
2019 Less than 3 years in the federal public service 29 31 31 4 5 0 0 60 9 85
2019 3 to 10 years in the federal public service 14 28 29 20 9 0 0 42 29 83
2019 11 to 20 years in the federal public service 13 32 20 21 15 0 0 45 35 119
2019 More than 20 years in the federal public service 10 40 24 13 12 0 0 50 26 20
2018 Less than 3 years in the federal public service 20 31 25 14 8 0 1 52 23 68
2018 3 to 10 years in the federal public service 13 36 28 16 6 0 1 49 22 108
2018 11 to 20 years in the federal public service 10 28 29 21 10 0 2 39 32 128
2018 More than 20 years in the federal public service 3 36 30 19 12 0 0 39 31 27
2017 Less than 3 years in the federal public service 34 29 23 8 6 0 0 63 14 56
2017 3 to 10 years in the federal public service 13 26 32 15 13 0 0 39 28 137
2017 11 to 20 years in the federal public service 12 28 26 18 15 0 1 40 34 115
2017 More than 20 years in the federal public service 5 38 23 20 14 0 0 43 34 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 23 22 18 7 0 1 53 25 93
2020 3 to 10 years in the federal public service 21 25 23 17 13 0 1 46 30 112
2020 11 to 20 years in the federal public service 13 24 25 21 17 0 1 38 38 142
2020 More than 20 years in the federal public service 12 34 13 30 11 0 0 45 41 28
2019 Less than 3 years in the federal public service 33 23 24 9 10 1 0 56 20 85
2019 3 to 10 years in the federal public service 12 23 27 25 11 3 0 36 37 83
2019 11 to 20 years in the federal public service 17 18 22 26 17 0 1 35 43 117
2019 More than 20 years in the federal public service 0 42 25 7 26 0 0 42 33 20
2018 Less than 3 years in the federal public service 16 28 28 15 11 1 1 44 27 69
2018 3 to 10 years in the federal public service 15 26 19 27 11 0 2 42 39 108
2018 11 to 20 years in the federal public service 13 21 23 22 18 1 1 35 41 130
2018 More than 20 years in the federal public service 14 26 25 17 18 0 0 40 35 27
2017 Less than 3 years in the federal public service 31 32 17 11 9 0 0 63 20 56
2017 3 to 10 years in the federal public service 17 22 26 17 19 0 0 39 36 137
2017 11 to 20 years in the federal public service 12 24 21 21 22 0 1 36 43 114
2017 More than 20 years in the federal public service 5 23 53 15 5 0 0 28 19 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 36 13 9 3 1 2 74 13 93
2020 3 to 10 years in the federal public service 38 22 18 14 7 0 1 60 21 111
2020 11 to 20 years in the federal public service 29 27 17 15 12 0 2 56 27 142
2020 More than 20 years in the federal public service 31 26 17 21 6 0 0 56 27 28
2019 Less than 3 years in the federal public service 43 34 12 1 5 1 4 81 6 85
2019 3 to 10 years in the federal public service 32 39 16 6 6 0 0 71 13 82
2019 11 to 20 years in the federal public service 26 29 19 14 9 0 2 57 23 120
2019 More than 20 years in the federal public service 28 35 11 4 16 0 6 67 21 20
2018 Less than 3 years in the federal public service 42 30 8 11 5 0 5 75 16 69
2018 3 to 10 years in the federal public service 35 30 18 8 6 0 3 67 15 108
2018 11 to 20 years in the federal public service 27 21 30 10 8 0 4 50 20 128
2018 More than 20 years in the federal public service 26 20 33 12 9 0 0 46 21 27
2017 Less than 3 years in the federal public service 58 20 9 3 6 2 2 81 10 56
2017 3 to 10 years in the federal public service 32 27 19 12 9 0 2 59 22 137
2017 11 to 20 years in the federal public service 28 27 17 14 12 0 3 56 27 115
2017 More than 20 years in the federal public service 14 42 24 10 5 0 5 59 15 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 37 17 11 7 0 0 65 18 93
2020 3 to 10 years in the federal public service 29 27 23 10 10 1 0 56 20 112
2020 11 to 20 years in the federal public service 17 30 21 17 14 1 0 47 31 143
2020 More than 20 years in the federal public service 25 25 33 13 4 0 0 50 17 27
2019 Less than 3 years in the federal public service 36 34 18 8 4 0 0 70 12 84
2019 3 to 10 years in the federal public service 24 35 20 12 9 0 0 59 21 83
2019 11 to 20 years in the federal public service 21 30 30 8 11 0 0 50 20 119
2019 More than 20 years in the federal public service 26 47 17 0 10 0 0 73 10 20
2018 Less than 3 years in the federal public service 27 36 19 12 6 0 0 63 18 69
2018 3 to 10 years in the federal public service 29 30 19 13 8 0 1 60 21 108
2018 11 to 20 years in the federal public service 23 21 26 15 14 0 1 44 30 128
2018 More than 20 years in the federal public service 26 20 36 8 9 0 0 46 18 27
2017 Less than 3 years in the federal public service 46 28 16 6 3 0 0 75 9 56
2017 3 to 10 years in the federal public service 29 23 24 13 11 0 0 52 23 136
2017 11 to 20 years in the federal public service 24 22 25 16 12 0 0 47 28 114
2017 More than 20 years in the federal public service 33 33 19 10 5 0 0 66 14 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 19 14 10 3 0 10 70 15 93
2020 3 to 10 years in the federal public service 35 14 17 17 9 0 8 53 29 113
2020 11 to 20 years in the federal public service 30 25 20 10 12 0 3 56 23 141
2020 More than 20 years in the federal public service 38 21 27 7 8 0 0 59 14 28

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 30 16 8 3 2 0 72 11 93
2020 3 to 10 years in the federal public service 35 23 25 10 5 1 2 60 15 113
2020 11 to 20 years in the federal public service 32 34 25 4 4 0 1 67 8 142
2020 More than 20 years in the federal public service 31 39 24 3 3 0 0 70 6 28
2019 Less than 3 years in the federal public service 32 33 24 6 5 0 1 65 11 85
2019 3 to 10 years in the federal public service 23 39 21 12 3 1 0 63 16 83
2019 11 to 20 years in the federal public service 21 34 28 10 6 0 1 56 16 120
2019 More than 20 years in the federal public service 20 23 35 10 6 0 6 46 17 20
2018 Less than 3 years in the federal public service 12 45 27 7 5 0 4 60 12 68
2018 3 to 10 years in the federal public service 22 32 33 8 2 1 1 55 11 108
2018 11 to 20 years in the federal public service 26 30 27 9 6 1 1 57 16 133
2018 More than 20 years in the federal public service 15 23 34 22 6 0 0 38 28 27
2017 Less than 3 years in the federal public service 38 32 23 5 2 0 0 70 6 56
2017 3 to 10 years in the federal public service 21 34 23 14 7 0 1 56 21 136
2017 11 to 20 years in the federal public service 25 38 21 12 4 0 0 62 17 114
2017 More than 20 years in the federal public service 28 38 24 5 5 0 0 67 9 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 34 22 7 5 1 0 65 13 91
2020 3 to 10 years in the federal public service 22 23 21 23 8 1 1 47 32 113
2020 11 to 20 years in the federal public service 20 27 33 14 5 0 1 48 19 141
2020 More than 20 years in the federal public service 17 33 29 18 3 0 0 50 21 27
2019 Less than 3 years in the federal public service 32 27 31 6 4 0 0 59 10 85
2019 3 to 10 years in the federal public service 11 30 25 24 9 0 0 41 34 83
2019 11 to 20 years in the federal public service 12 25 31 24 6 0 1 38 30 119
2019 More than 20 years in the federal public service 10 29 19 26 10 0 6 42 38 20
2018 Less than 3 years in the federal public service 24 28 22 22 3 0 2 52 25 68
2018 3 to 10 years in the federal public service 9 33 26 20 9 1 1 43 30 108
2018 11 to 20 years in the federal public service 14 34 24 16 12 0 0 47 28 133
2018 More than 20 years in the federal public service 11 20 48 11 9 0 0 32 20 27
2017 Less than 3 years in the federal public service 17 38 22 20 2 2 0 55 22 56
2017 3 to 10 years in the federal public service 12 24 18 29 16 0 0 36 46 136
2017 11 to 20 years in the federal public service 9 30 24 21 16 0 0 40 37 114
2017 More than 20 years in the federal public service 9 29 44 5 14 0 0 38 19 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 32 16 10 3 1 0 70 13 93
2020 3 to 10 years in the federal public service 29 32 16 14 8 0 1 62 22 113
2020 11 to 20 years in the federal public service 34 28 23 9 5 0 1 62 14 140
2020 More than 20 years in the federal public service 30 50 13 4 3 0 0 80 7 28
2019 Less than 3 years in the federal public service 19 40 28 7 7 0 0 59 14 85
2019 3 to 10 years in the federal public service 13 32 29 20 7 0 0 45 26 83
2019 11 to 20 years in the federal public service 23 34 19 17 8 0 0 56 25 120
2019 More than 20 years in the federal public service 13 26 23 26 6 0 6 42 34 20
2018 Less than 3 years in the federal public service 18 37 26 13 6 0 0 55 19 67
2018 3 to 10 years in the federal public service 15 38 27 15 5 0 0 53 20 106
2018 11 to 20 years in the federal public service 23 32 19 18 6 0 1 56 25 132
2018 More than 20 years in the federal public service 14 26 31 20 9 0 0 40 29 27
2017 Less than 3 years in the federal public service 26 36 23 11 3 0 0 62 15 56
2017 3 to 10 years in the federal public service 20 27 19 21 13 0 0 47 33 136
2017 11 to 20 years in the federal public service 17 30 30 15 8 0 1 47 23 114
2017 More than 20 years in the federal public service 23 23 35 14 5 0 0 46 19 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 25 6 4 2 0 1 87 7 92
2020 3 to 10 years in the federal public service 53 18 13 11 4 0 1 72 16 113
2020 11 to 20 years in the federal public service 48 35 11 2 3 0 1 84 5 141
2020 More than 20 years in the federal public service 44 40 3 7 7 0 0 84 13 28
2019 Less than 3 years in the federal public service 45 33 12 5 5 0 0 78 10 85
2019 3 to 10 years in the federal public service 38 26 22 9 5 0 0 64 14 83
2019 11 to 20 years in the federal public service 37 28 13 14 8 0 0 65 21 119
2019 More than 20 years in the federal public service 32 33 19 4 6 0 6 69 10 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 32 20 9 4 0 0 66 13 92
2020 3 to 10 years in the federal public service 29 38 19 9 5 0 0 67 14 113
2020 11 to 20 years in the federal public service 32 34 23 8 2 1 0 67 10 142
2020 More than 20 years in the federal public service 19 41 21 11 7 0 0 61 18 27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 39 16 7 3 0 1 73 11 92
2020 3 to 10 years in the federal public service 44 29 14 8 5 0 1 73 13 113
2020 11 to 20 years in the federal public service 31 32 26 10 1 0 1 63 11 142
2020 More than 20 years in the federal public service 31 28 20 18 3 0 0 59 21 28
2019 Less than 3 years in the federal public service 36 33 22 6 3 0 0 70 8 84
2019 3 to 10 years in the federal public service 41 34 14 4 5 0 1 76 9 83
2019 11 to 20 years in the federal public service 34 31 15 13 7 0 0 65 20 120
2019 More than 20 years in the federal public service 26 29 26 7 6 0 6 58 14 20
2018 Less than 3 years in the federal public service 30 38 24 6 1 0 2 69 7 68
2018 3 to 10 years in the federal public service 40 35 16 6 3 0 0 75 9 107
2018 11 to 20 years in the federal public service 25 37 20 15 3 0 0 62 18 133
2018 More than 20 years in the federal public service 17 40 28 5 9 0 0 57 14 27
2017 Less than 3 years in the federal public service 44 31 13 5 6 2 0 76 11 55
2017 3 to 10 years in the federal public service 33 31 20 9 6 0 1 64 16 136
2017 11 to 20 years in the federal public service 32 31 14 14 8 0 0 63 23 114
2017 More than 20 years in the federal public service 34 24 33 5 5 0 0 57 9 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 29 10 6 2 0 1 82 8 92
2020 3 to 10 years in the federal public service 57 24 14 3 0 1 1 83 3 113
2020 11 to 20 years in the federal public service 59 22 12 4 2 0 1 82 6 142
2020 More than 20 years in the federal public service 49 28 12 7 0 0 4 80 7 27
2019 Less than 3 years in the federal public service 68 17 7 6 0 0 1 87 6 85
2019 3 to 10 years in the federal public service 70 21 6 1 2 0 0 91 3 82
2019 11 to 20 years in the federal public service 69 18 8 2 2 0 1 89 4 120
2019 More than 20 years in the federal public service 52 23 12 0 0 0 12 86 0 20
2018 Less than 3 years in the federal public service 58 29 6 4 0 0 4 90 4 67
2018 3 to 10 years in the federal public service 68 20 4 6 2 0 1 88 8 107
2018 11 to 20 years in the federal public service 69 20 7 3 1 0 1 89 3 132
2018 More than 20 years in the federal public service 52 31 11 6 0 0 0 83 6 27
2017 Less than 3 years in the federal public service 55 22 14 8 2 0 0 77 9 56
2017 3 to 10 years in the federal public service 68 16 10 2 2 0 2 86 4 136
2017 11 to 20 years in the federal public service 68 19 9 1 0 0 3 90 1 115
2017 More than 20 years in the federal public service 67 9 9 0 5 0 9 84 6 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 43 11 3 1 0 0 85 4 93
2020 3 to 10 years in the federal public service 47 33 16 2 1 0 1 81 3 113
2020 11 to 20 years in the federal public service 47 36 11 4 1 0 1 83 6 142
2020 More than 20 years in the federal public service 30 53 14 3 0 0 0 83 3 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 11 1 0 0 1 5 99 0 92
2020 3 to 10 years in the federal public service 82 9 4 2 1 0 1 93 3 113
2020 11 to 20 years in the federal public service 75 14 2 2 0 1 5 95 2 142
2020 More than 20 years in the federal public service 67 22 8 3 0 0 0 89 3 28
2019 Less than 3 years in the federal public service 80 7 3 3 0 1 5 93 4 85
2019 3 to 10 years in the federal public service 83 8 3 0 1 0 5 96 1 82
2019 11 to 20 years in the federal public service 75 8 2 1 1 1 12 96 2 120
2019 More than 20 years in the federal public service 52 16 10 0 0 0 22 87 0 20
2018 Less than 3 years in the federal public service 73 16 4 0 0 1 7 96 0 68
2018 3 to 10 years in the federal public service 84 6 5 0 0 0 6 95 0 108
2018 11 to 20 years in the federal public service 81 12 3 1 0 0 3 96 1 133
2018 More than 20 years in the federal public service 66 26 3 0 0 0 5 97 0 27

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 10 1 0 0 0 3 99 0 92
2020 3 to 10 years in the federal public service 81 9 6 1 1 1 1 92 2 112
2020 11 to 20 years in the federal public service 86 7 1 1 2 1 3 96 2 142
2020 More than 20 years in the federal public service 79 18 3 0 0 0 0 97 0 28
2019 Less than 3 years in the federal public service 82 4 5 4 4 1 1 87 8 85
2019 3 to 10 years in the federal public service 78 5 7 5 3 0 1 85 8 83
2019 11 to 20 years in the federal public service 69 10 6 6 2 3 3 84 9 120
2019 More than 20 years in the federal public service 78 6 10 0 0 0 6 90 0 20
2018 Less than 3 years in the federal public service 77 8 2 3 6 1 3 88 10 68
2018 3 to 10 years in the federal public service 75 9 6 2 3 0 4 88 6 108
2018 11 to 20 years in the federal public service 73 10 5 6 1 1 5 88 8 133
2018 More than 20 years in the federal public service 64 21 14 0 0 0 0 86 0 27
2017 Less than 3 years in the federal public service 83 9 2 4 0 2 0 94 4 56
2017 3 to 10 years in the federal public service 74 14 4 2 3 0 3 90 5 137
2017 11 to 20 years in the federal public service 76 10 4 2 4 1 2 90 6 115
2017 More than 20 years in the federal public service 62 19 5 5 0 0 9 89 6 21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 20 0 0 0 0 2 100 0 93
2020 3 to 10 years in the federal public service 72 19 4 1 3 0 2 92 4 112
2020 11 to 20 years in the federal public service 70 21 5 2 0 1 1 93 2 141
2020 More than 20 years in the federal public service 64 22 14 0 0 0 0 86 0 27
2019 Less than 3 years in the federal public service 57 26 12 2 1 0 1 85 3 85
2019 3 to 10 years in the federal public service 58 25 11 4 3 0 0 83 6 83
2019 11 to 20 years in the federal public service 57 28 11 2 3 0 0 85 5 119
2019 More than 20 years in the federal public service 39 22 23 10 0 0 6 65 10 20
2018 Less than 3 years in the federal public service 63 22 8 2 3 0 3 87 5 68
2018 3 to 10 years in the federal public service 55 25 10 4 4 0 2 82 8 108
2018 11 to 20 years in the federal public service 49 34 11 3 2 0 2 84 5 133
2018 More than 20 years in the federal public service 44 31 20 0 5 0 0 75 5 27
2017 Less than 3 years in the federal public service 67 20 6 2 4 0 0 88 6 56
2017 3 to 10 years in the federal public service 53 29 13 1 2 0 2 84 3 136
2017 11 to 20 years in the federal public service 60 23 11 3 3 0 1 84 5 115
2017 More than 20 years in the federal public service 48 34 14 0 0 0 5 85 0 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 13 6 2 2 0 2 90 4 91
2020 3 to 10 years in the federal public service 73 12 7 3 4 0 1 85 8 112
2020 11 to 20 years in the federal public service 66 21 6 2 3 0 2 88 6 140
2020 More than 20 years in the federal public service 69 27 4 0 0 0 0 96 0 28
2019 Less than 3 years in the federal public service 61 23 7 6 3 1 0 84 9 84
2019 3 to 10 years in the federal public service 60 14 13 10 2 0 0 75 13 82
2019 11 to 20 years in the federal public service 56 16 15 6 7 1 0 72 13 120
2019 More than 20 years in the federal public service 49 15 23 6 0 0 6 69 7 20
2018 Less than 3 years in the federal public service 57 21 7 11 2 0 2 80 13 68
2018 3 to 10 years in the federal public service 58 17 13 6 5 0 2 76 11 108
2018 11 to 20 years in the federal public service 53 25 9 8 4 0 1 79 12 132
2018 More than 20 years in the federal public service 29 39 18 9 5 0 0 68 14 27
2017 Less than 3 years in the federal public service 80 8 8 0 4 0 0 88 4 56
2017 3 to 10 years in the federal public service 54 23 11 5 5 0 2 79 11 136
2017 11 to 20 years in the federal public service 60 21 10 3 6 0 1 81 9 115
2017 More than 20 years in the federal public service 47 29 9 10 5 0 0 76 14 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 6 0 0 0 0 19 100 0 93
2020 3 to 10 years in the federal public service 69 9 0 1 3 0 18 96 4 111
2020 11 to 20 years in the federal public service 64 17 3 2 0 0 14 94 2 142
2020 More than 20 years in the federal public service 52 24 7 0 0 0 18 92 0 28
2019 Less than 3 years in the federal public service 73 5 2 0 1 1 18 96 2 83
2019 3 to 10 years in the federal public service 63 7 5 2 0 0 23 91 3 83
2019 11 to 20 years in the federal public service 46 15 8 2 2 0 28 84 6 119
2019 More than 20 years in the federal public service 44 24 0 6 0 0 25 91 9 19
2018 Less than 3 years in the federal public service 48 8 3 5 0 0 36 88 7 68
2018 3 to 10 years in the federal public service 43 13 5 0 0 0 39 92 0 107
2018 11 to 20 years in the federal public service 38 24 5 3 1 1 29 88 6 132
2018 More than 20 years in the federal public service 41 20 6 6 0 0 27 83 8 27
2017 Less than 3 years in the federal public service 74 9 6 0 0 0 11 93 0 56
2017 3 to 10 years in the federal public service 56 15 2 0 1 0 26 96 1 137
2017 11 to 20 years in the federal public service 55 15 6 1 2 0 21 89 3 115
2017 More than 20 years in the federal public service 42 9 15 5 0 0 28 71 7 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 9 1 0 1 1 5 98 1 93
2020 3 to 10 years in the federal public service 79 13 4 2 1 0 2 93 2 113
2020 11 to 20 years in the federal public service 75 13 6 2 1 0 3 91 3 143
2020 More than 20 years in the federal public service 75 21 0 4 0 0 0 96 4 27
2019 Less than 3 years in the federal public service 79 14 3 0 3 1 1 94 3 85
2019 3 to 10 years in the federal public service 74 16 4 4 0 0 3 92 4 83
2019 11 to 20 years in the federal public service 72 15 4 2 1 0 6 93 3 118
2019 More than 20 years in the federal public service 74 4 6 0 0 0 16 93 0 20
2018 Less than 3 years in the federal public service 72 14 1 5 0 0 7 94 5 68
2018 3 to 10 years in the federal public service 71 16 6 2 0 0 5 92 2 106
2018 11 to 20 years in the federal public service 57 26 8 4 0 0 5 87 4 133
2018 More than 20 years in the federal public service 71 20 3 5 0 0 0 92 5 27
2017 Less than 3 years in the federal public service 84 3 8 0 0 0 5 92 0 56
2017 3 to 10 years in the federal public service 73 11 7 1 1 0 6 90 2 137
2017 11 to 20 years in the federal public service 71 17 6 2 0 0 5 92 2 114
2017 More than 20 years in the federal public service 60 26 10 0 0 0 5 90 0 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 20 14 8 3 0 0 75 11 93
2020 3 to 10 years in the federal public service 63 19 12 2 3 0 1 83 6 112
2020 11 to 20 years in the federal public service 69 20 4 2 1 1 2 92 4 143
2020 More than 20 years in the federal public service 78 14 8 0 0 0 0 92 0 27
2019 Less than 3 years in the federal public service 61 17 5 10 5 1 1 79 15 85
2019 3 to 10 years in the federal public service 72 12 7 3 4 0 1 85 7 83
2019 11 to 20 years in the federal public service 68 20 7 1 1 2 1 90 2 120
2019 More than 20 years in the federal public service 74 6 10 0 4 0 6 86 4 20
2018 Less than 3 years in the federal public service 48 18 13 7 11 0 4 68 19 68
2018 3 to 10 years in the federal public service 61 20 10 3 3 0 2 83 6 108
2018 11 to 20 years in the federal public service 67 20 5 5 1 1 2 89 6 133
2018 More than 20 years in the federal public service 68 23 3 6 0 0 0 91 6 27
2017 Less than 3 years in the federal public service 49 19 11 14 6 0 2 69 20 56
2017 3 to 10 years in the federal public service 55 25 9 6 3 0 1 81 10 137
2017 11 to 20 years in the federal public service 69 15 9 2 4 0 2 85 6 115
2017 More than 20 years in the federal public service 81 10 5 0 5 0 0 91 5 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 21 10 7 5 0 1 78 12 93
2020 3 to 10 years in the federal public service 46 27 14 11 3 0 0 73 13 112
2020 11 to 20 years in the federal public service 50 28 14 6 2 0 0 78 8 143
2020 More than 20 years in the federal public service 50 30 7 13 0 0 0 80 13 28
2019 Less than 3 years in the federal public service 60 25 12 0 1 1 1 87 1 85
2019 3 to 10 years in the federal public service 57 17 13 6 6 0 1 75 12 82
2019 11 to 20 years in the federal public service 60 23 11 5 2 0 0 83 6 120
2019 More than 20 years in the federal public service 65 18 11 0 0 0 7 88 0 18
2018 Less than 3 years in the federal public service 45 39 12 3 0 1 0 85 3 68
2018 3 to 10 years in the federal public service 49 27 14 7 1 0 2 78 7 108
2018 11 to 20 years in the federal public service 51 26 15 5 3 0 1 78 7 131
2018 More than 20 years in the federal public service 71 20 0 9 0 0 0 91 9 27
2017 Less than 3 years in the federal public service 67 17 11 3 0 0 2 85 3 56
2017 3 to 10 years in the federal public service 56 25 11 4 3 0 1 82 7 137
2017 11 to 20 years in the federal public service 55 26 14 0 3 0 1 82 3 115
2017 More than 20 years in the federal public service 57 29 5 5 0 0 5 90 5 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 48 19 3 2 0 0 76 5 93
2020 3 to 10 years in the federal public service 35 38 21 4 2 0 0 73 6 111
2020 11 to 20 years in the federal public service 36 40 18 4 1 0 0 76 5 143
2020 More than 20 years in the federal public service 28 51 17 4 0 0 0 79 4 28

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 45 32 9 2 0 0 56 11 93
2020 3 to 10 years in the federal public service 10 34 36 14 4 1 0 45 18 112
2020 11 to 20 years in the federal public service 10 28 42 18 2 0 0 38 20 143
2020 More than 20 years in the federal public service 16 29 38 17 0 0 0 45 17 28
2019 Less than 3 years in the federal public service 22 46 26 4 3 0 0 68 7 85
2019 3 to 10 years in the federal public service 9 34 35 20 3 0 0 42 23 82
2019 11 to 20 years in the federal public service 12 31 36 18 3 0 0 43 21 120
2019 More than 20 years in the federal public service 22 33 33 12 0 0 0 55 12 20
2018 Less than 3 years in the federal public service 18 32 34 11 4 0 0 51 15 69
2018 3 to 10 years in the federal public service 5 38 42 10 5 0 0 43 15 108
2018 11 to 20 years in the federal public service 10 29 41 16 4 0 0 39 20 133
2018 More than 20 years in the federal public service 6 29 52 6 6 0 0 35 12 26
2017 Less than 3 years in the federal public service 17 38 35 6 2 2 0 56 8 56
2017 3 to 10 years in the federal public service 8 28 35 25 4 0 0 35 29 137
2017 11 to 20 years in the federal public service 8 27 35 21 10 0 0 34 30 115
2017 More than 20 years in the federal public service 5 28 54 9 5 0 0 32 14 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 17 31 30 15 0 0 45 24 93
2020 3 to 10 years in the federal public service 11 19 38 20 11 1 0 32 30 112
2020 11 to 20 years in the federal public service 11 27 33 20 9 0 0 29 38 143
2020 More than 20 years in the federal public service 7 17 55 22 0 0 0 22 24 28
2019 Less than 3 years in the federal public service 6 9 36 30 19 0 0 49 15 85
2019 3 to 10 years in the federal public service 8 29 45 15 3 0 0 18 37 82
2019 11 to 20 years in the federal public service 11 28 32 21 8 0 0 29 39 118
2019 More than 20 years in the federal public service 7 28 43 12 10 0 0 22 35 20
2018 Less than 3 years in the federal public service 9 13 40 23 14 0 0 37 23 69
2018 3 to 10 years in the federal public service 7 20 48 17 8 0 0 25 27 108
2018 11 to 20 years in the federal public service 12 23 44 12 7 1 1 19 36 131
2018 More than 20 years in the federal public service 14 29 31 23 3 0 0 26 43 27
2017 Less than 3 years in the federal public service 2 12 25 39 17 4 0 59 15 56
2017 3 to 10 years in the federal public service 9 29 31 24 6 0 0 30 39 137
2017 11 to 20 years in the federal public service 13 27 33 20 7 0 0 27 40 113
2017 More than 20 years in the federal public service 5 29 43 14 9 0 0 23 34 21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 46 11 5 1 1 0 83 6 93
2020 3 to 10 years in the federal public service 38 44 8 11 0 0 0 82 11 112
2020 11 to 20 years in the federal public service 46 41 7 4 2 0 0 87 6 142
2020 More than 20 years in the federal public service 46 40 7 3 0 4 0 89 3 27
2019 Less than 3 years in the federal public service 44 37 12 4 1 2 0 82 5 85
2019 3 to 10 years in the federal public service 41 43 5 10 2 0 0 84 12 83
2019 11 to 20 years in the federal public service 40 45 10 5 0 0 0 85 5 120
2019 More than 20 years in the federal public service 55 27 0 12 0 6 0 87 13 20
2018 Less than 3 years in the federal public service 36 50 6 6 0 4 0 88 6 69
2018 3 to 10 years in the federal public service 45 41 10 2 1 1 0 87 3 108
2018 11 to 20 years in the federal public service 50 33 10 4 1 1 0 84 5 130
2018 More than 20 years in the federal public service 38 50 9 3 0 0 0 88 3 26
2017 Less than 3 years in the federal public service 42 44 9 3 2 0 0 86 5 56
2017 3 to 10 years in the federal public service 47 37 7 3 4 1 0 85 7 137
2017 11 to 20 years in the federal public service 51 37 12 0 0 0 0 88 0 113
2017 More than 20 years in the federal public service 53 32 10 0 5 0 0 85 5 21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 32 13 11 2 0 0 74 14 93
2020 3 to 10 years in the federal public service 30 33 15 13 6 2 0 65 20 113
2020 11 to 20 years in the federal public service 36 41 10 7 4 2 0 79 12 143
2020 More than 20 years in the federal public service 36 44 10 7 0 4 0 83 7 28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 34 8 12 6 0 0 73 18 93
2020 3 to 10 years in the federal public service 41 33 12 7 8 0 0 74 15 113
2020 11 to 20 years in the federal public service 45 30 10 8 7 0 0 75 15 143
2020 More than 20 years in the federal public service 59 16 4 17 0 4 0 79 17 28

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 21 11 5 2 2 0 82 7 93
2020 3 to 10 years in the federal public service 59 21 10 7 2 1 0 81 9 112
2020 11 to 20 years in the federal public service 54 31 7 2 3 2 1 88 6 142
2020 More than 20 years in the federal public service 66 21 0 7 0 7 0 93 7 28

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 38 13 6 4 1 0 76 11 93
2020 3 to 10 years in the federal public service 32 34 17 11 6 0 0 66 17 113
2020 11 to 20 years in the federal public service 33 41 15 5 3 3 0 76 8 141
2020 More than 20 years in the federal public service 26 44 13 10 4 4 0 73 14 28
2019 Less than 3 years in the federal public service 41 33 8 10 5 2 1 76 16 84
2019 3 to 10 years in the federal public service 22 33 19 15 9 1 0 56 24 83
2019 11 to 20 years in the federal public service 26 34 16 16 6 1 0 61 22 119
2019 More than 20 years in the federal public service 36 42 0 16 6 0 0 78 22 20
2018 Less than 3 years in the federal public service 26 48 11 10 4 2 0 75 14 69
2018 3 to 10 years in the federal public service 19 46 18 11 6 1 0 65 17 108
2018 11 to 20 years in the federal public service 23 39 19 8 9 2 0 63 17 132
2018 More than 20 years in the federal public service 11 52 6 25 6 0 0 63 31 27
2017 Less than 3 years in the federal public service 36 42 8 8 6 0 0 78 14 56
2017 3 to 10 years in the federal public service 17 34 14 15 17 4 0 53 33 137
2017 11 to 20 years in the federal public service 16 39 15 17 13 0 0 55 30 115
2017 More than 20 years in the federal public service 19 29 19 24 9 0 0 48 33 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 34 4 10 1 3 1 84 12 93
2020 3 to 10 years in the federal public service 43 38 8 8 3 0 0 81 11 113
2020 11 to 20 years in the federal public service 44 45 7 3 1 1 0 89 4 143
2020 More than 20 years in the federal public service 44 50 3 3 0 0 0 94 3 28

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 34 12 7 6 3 1 75 13 93
2020 3 to 10 years in the federal public service 40 35 12 6 7 0 0 75 13 113
2020 11 to 20 years in the federal public service 41 41 11 5 1 1 0 83 6 143
2020 More than 20 years in the federal public service 38 53 6 4 0 0 0 90 4 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 34 16 7 1 3 1 75 8 92
2020 3 to 10 years in the federal public service 33 35 22 6 3 0 3 69 9 113
2020 11 to 20 years in the federal public service 44 38 11 3 2 1 1 84 5 143
2020 More than 20 years in the federal public service 37 42 17 0 0 0 4 82 0 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 32 8 3 2 3 1 86 6 92
2020 3 to 10 years in the federal public service 52 36 9 3 1 0 1 88 3 113
2020 11 to 20 years in the federal public service 51 36 6 2 1 2 2 92 3 143
2020 More than 20 years in the federal public service 49 26 13 0 0 0 12 85 0 28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 21 2 5 1 3 1 91 7 93
2020 3 to 10 years in the federal public service 65 19 7 3 0 5 2 89 4 112
2020 11 to 20 years in the federal public service 67 22 8 1 1 1 0 90 1 142
2020 More than 20 years in the federal public service 50 32 15 3 0 0 0 82 3 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 33 15 7 2 2 0 75 9 93
2020 3 to 10 years in the federal public service 49 30 14 6 1 0 0 79 7 111
2020 11 to 20 years in the federal public service 52 35 6 3 1 2 1 90 4 142
2020 More than 20 years in the federal public service 50 39 12 0 0 0 0 88 0 28

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 34 5 4 3 1 1 87 8 93
2020 3 to 10 years in the federal public service 57 30 5 3 5 0 0 87 8 113
2020 11 to 20 years in the federal public service 54 30 7 5 4 0 0 84 9 143
2020 More than 20 years in the federal public service 50 36 6 4 0 0 4 90 4 28

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 31 3 1 1 2 0 94 2 93
2020 3 to 10 years in the federal public service 73 15 8 2 1 0 1 89 2 113
2020 11 to 20 years in the federal public service 72 21 5 0 1 1 1 94 1 143
2020 More than 20 years in the federal public service 53 33 10 0 0 0 4 90 0 28

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 27 46 7 16 0 4 0 76 16 26
2020 11 to 20 years in the federal public service 18 51 19 9 2 1 0 70 11 60
2019 3 to 10 years in the federal public service 22 40 15 21 3 0 0 61 24 22
2019 11 to 20 years in the federal public service 21 52 12 6 2 5 1 77 9 47

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 26
2020 11 to 20 years in the federal public service 98 2 60

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 16 23 23 12 22 4 0 40 36 26
2020 11 to 20 years in the federal public service 10 34 27 17 12 0 0 44 29 59
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 91
2020 3 to 10 years in the federal public service 10 90 113
2020 11 to 20 years in the federal public service 3 97 142
2020 More than 20 years in the federal public service 16 84 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 91
2020 3 to 10 years in the federal public service 15 85 113
2020 11 to 20 years in the federal public service 11 89 143
2020 More than 20 years in the federal public service 21 79 28
2019 Less than 3 years in the federal public service 24 76 85
2019 3 to 10 years in the federal public service 15 85 82
2019 11 to 20 years in the federal public service 13 87 119
2019 More than 20 years in the federal public service 7 93 20
2017 Less than 3 years in the federal public service 21 79 56
2017 3 to 10 years in the federal public service 13 87 137
2017 11 to 20 years in the federal public service 17 83 115
2014 3 to 10 years in the federal public service 13 87 176
2014 11 to 20 years in the federal public service 16 84 107

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 29 71 17
2020 11 to 20 years in the federal public service 55 45 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 78 22 17
2020 11 to 20 years in the federal public service 93 7 16
2019 Less than 3 years in the federal public service 89 11 19
2019 11 to 20 years in the federal public service 81 19 14
2017 Less than 3 years in the federal public service 85 15 10
2017 3 to 10 years in the federal public service 83 17 16
2017 11 to 20 years in the federal public service 86 14 20
2014 3 to 10 years in the federal public service 75 25 24
2014 11 to 20 years in the federal public service 89 11 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 62 22 16 0 0 0 0 84 0 13
2020 11 to 20 years in the federal public service 51 35 13 0 0 0 0 87 0 15
2019 Less than 3 years in the federal public service 67 26 0 0 6 0 0 94 6 17
2019 11 to 20 years in the federal public service 73 18 9 0 0 0 0 91 0 11
2017 3 to 10 years in the federal public service 55 38 7 0 0 0 0 93 0 13
2017 11 to 20 years in the federal public service 71 22 6 0 0 0 0 94 0 17
2014 3 to 10 years in the federal public service 66 28 6 0 0 0 0 94 0 18
2014 11 to 20 years in the federal public service 80 13 7 0 0 0 0 93 0 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 26 7 7 2 0 5 82 10 93
2020 3 to 10 years in the federal public service 52 28 8 3 3 3 3 85 6 112
2020 11 to 20 years in the federal public service 55 32 6 1 4 1 1 89 5 143
2020 More than 20 years in the federal public service 64 26 10 0 0 0 0 90 0 27
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 63 24 4 87 13 93
2020 3 to 10 years in the federal public service 18 67 15 0 79 21 113
2020 11 to 20 years in the federal public service 13 71 16 1 85 15 143
2020 More than 20 years in the federal public service 14 79 8 0 85 15 28

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 53 47 21
2020 11 to 20 years in the federal public service 72 28 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 34 33 9 18 5 0 0 68 23 21
2020 11 to 20 years in the federal public service 42 35 12 6 6 0 0 77 11 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 5 14 14 17 14 0 36 30 48 21
2020 11 to 20 years in the federal public service 23 23 12 12 16 0 15 53 33 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 12 1 3 0 3 23 94 5 93
2020 3 to 10 years in the federal public service 58 16 12 4 1 0 9 81 6 113
2020 11 to 20 years in the federal public service 54 20 5 6 4 0 12 83 11 143
2020 More than 20 years in the federal public service 56 22 4 7 4 3 4 84 12 28
2019 Less than 3 years in the federal public service 59 19 6 5 2 1 8 86 7 84
2019 3 to 10 years in the federal public service 46 17 15 11 4 1 6 68 16 82
2019 11 to 20 years in the federal public service 42 17 12 10 9 1 9 65 21 119
2019 More than 20 years in the federal public service 49 20 4 10 6 0 12 78 18 20
2018 Less than 3 years in the federal public service 54 12 8 1 3 4 18 85 5 67
2018 3 to 10 years in the federal public service 66 13 11 3 1 0 6 83 5 108
2018 11 to 20 years in the federal public service 55 19 4 5 7 1 8 82 13 132
2018 More than 20 years in the federal public service 47 11 11 0 11 0 19 72 14 27
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