2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 106. Please indicate your occupational group and level. Occupational group and level - CIPTC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 49 44 1 5 1 0 0 92 7 204
2020 CIPTC-06 55 36 0 9 0 0 0 91 9 11
2020 CIPTC-07 44 46 0 8 3 0 0 90 10 39
2020 CIPTC-08 48 48 0 0 4 0 0 96 4 25
2020 CIPTC-09 48 41 2 7 2 0 0 90 9 58
2020 CIPTC-10 52 42 1 4 0 0 0 94 4 69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 81 15 1 1 0 0 0 97 2 203
2020 CIPTC-06 91 9 0 0 0 0 0 100 0 11
2020 CIPTC-07 79 18 0 0 3 0 0 97 3 39
2020 CIPTC-08 84 12 0 4 0 0 0 96 4 25
2020 CIPTC-09 77 19 2 2 0 0 0 96 2 57
2020 CIPTC-10 84 12 3 1 0 0 0 96 1 69
2017 CIPTC 73 20 1 4 2 0 0 93 6 137
2017 CIPTC-07 65 18 6 12 0 0 0 82 12 17
2017 CIPTC-08 69 23 0 8 0 0 0 92 8 26
2017 CIPTC-09 80 18 0 0 3 0 0 98 3 40
2017 CIPTC-10 76 15 2 2 4 0 0 91 7 45
2014 CIPTC 75 18 4 1 2 0 0 93 3 102
2014 CIPTC-07 67 23 3 3 3 0 0 90 7 30
2014 CIPTC-09 86 0 7 0 7 0 0 86 7 14
2014 CIPTC-10 80 17 2 0 0 0 0 98 0 41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 48 36 7 7 1 0 0 84 8 204
2020 CIPTC-06 73 27 0 0 0 0 0 100 0 11
2020 CIPTC-07 31 44 13 10 3 0 0 74 13 39
2020 CIPTC-08 44 40 4 8 4 0 0 84 12 25
2020 CIPTC-09 47 38 7 7 0 0 2 86 7 58
2020 CIPTC-10 57 30 7 4 1 0 0 87 6 69
2019 CIPTC 47 36 7 8 3 1 0 83 10 160
2019 CIPTC-07 39 39 6 8 6 3 0 80 14 36
2019 CIPTC-09 50 37 7 4 2 0 0 87 7 46
2019 CIPTC-10 42 38 6 13 2 0 0 79 15 48
2017 CIPTC 48 37 4 9 2 0 0 85 11 137
2017 CIPTC-07 47 35 0 12 6 0 0 82 18 17
2017 CIPTC-08 54 38 4 4 0 0 0 92 4 26
2017 CIPTC-09 40 40 5 10 5 0 0 80 15 40
2017 CIPTC-10 54 35 4 7 0 0 0 89 7 45
2014 CIPTC 55 32 5 5 3 0 0 87 8 102
2014 CIPTC-07 37 50 3 3 7 0 0 87 10 30
2014 CIPTC-09 93 7 0 0 0 0 0 100 0 14
2014 CIPTC-10 56 29 5 10 0 0 0 85 10 41

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 41 43 8 4 3 0 0 85 8 201
2020 CIPTC-06 55 27 0 9 0 0 9 90 10 11
2020 CIPTC-07 38 51 8 3 0 0 0 90 3 39
2020 CIPTC-08 63 13 13 8 4 0 0 75 13 24
2020 CIPTC-09 40 46 4 4 7 0 0 86 11 57
2020 CIPTC-10 35 49 10 4 1 0 0 84 6 68
2019 CIPTC 28 42 12 15 3 0 1 70 18 159
2019 CIPTC-07 31 36 6 22 3 0 3 69 26 36
2019 CIPTC-09 24 48 15 9 4 0 0 72 13 46
2019 CIPTC-10 28 38 17 17 0 0 0 66 17 47
2018 CIPTC 28 48 9 14 1 1 0 76 15 115
2018 CIPTC-07 26 53 5 16 0 0 0 79 16 19
2018 CIPTC-09 30 47 13 10 0 0 0 77 10 30
2018 CIPTC-10 31 42 9 16 2 0 0 73 18 45
2017 CIPTC 29 46 9 14 2 0 0 75 16 137
2017 CIPTC-07 29 53 12 6 0 0 0 82 6 17
2017 CIPTC-08 27 54 8 8 4 0 0 81 12 26
2017 CIPTC-09 25 33 10 28 5 0 0 58 33 40
2017 CIPTC-10 33 49 7 11 0 0 0 82 11 45
2014 CIPTC 34 49 9 5 2 0 1 84 7 102
2014 CIPTC-07 30 57 7 0 7 0 0 87 7 30
2014 CIPTC-09 36 43 21 0 0 0 0 79 0 14
2014 CIPTC-10 37 46 7 7 0 0 2 85 8 41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 53 37 6 5 1 0 0 90 5 200
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 54 38 0 5 3 0 0 92 8 39
2020 CIPTC-08 44 48 4 4 0 0 0 92 4 25
2020 CIPTC-09 50 32 11 7 0 0 0 82 7 56
2020 CIPTC-10 57 36 4 3 0 0 0 93 3 67
2019 CIPTC 45 37 9 6 3 0 0 82 9 158
2019 CIPTC-07 42 39 0 14 6 0 0 81 19 36
2019 CIPTC-09 39 41 13 4 2 0 0 80 7 46
2019 CIPTC-10 46 35 13 4 2 0 0 80 7 46
2017 CIPTC 52 37 4 4 2 1 0 90 6 136
2017 CIPTC-07 63 25 13 0 0 0 0 88 0 16
2017 CIPTC-08 46 42 8 0 4 0 0 88 4 26
2017 CIPTC-09 45 35 3 10 5 3 0 82 15 40
2017 CIPTC-10 62 33 2 2 0 0 0 96 2 45
2014 CIPTC 62 33 4 0 1 0 0 95 1 102
2014 CIPTC-07 57 40 3 0 0 0 0 97 0 30
2014 CIPTC-09 64 36 0 0 0 0 0 100 0 14
2014 CIPTC-10 71 24 5 0 0 0 0 95 0 41

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 56 29 5 7 2 0 0 85 9 203
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 56 28 8 3 5 0 0 85 8 39
2020 CIPTC-08 64 28 4 4 0 0 0 92 4 25
2020 CIPTC-09 58 26 5 9 2 0 0 84 11 57
2020 CIPTC-10 51 35 4 9 1 0 0 86 10 69
2019 CIPTC 46 35 9 7 3 0 0 81 10 160
2019 CIPTC-07 39 42 6 8 6 0 0 81 14 36
2019 CIPTC-09 43 30 15 9 2 0 0 74 11 46
2019 CIPTC-10 40 44 6 8 2 0 0 83 10 48
2018 CIPTC 50 37 4 7 2 0 0 87 9 114
2018 CIPTC-07 44 33 11 11 0 0 0 78 11 18
2018 CIPTC-09 47 37 3 10 3 0 0 83 13 30
2018 CIPTC-10 51 38 2 7 2 0 0 89 9 45
2017 CIPTC 52 30 7 8 3 0 0 82 11 136
2017 CIPTC-07 56 31 0 13 0 0 0 88 13 16
2017 CIPTC-08 50 42 4 4 0 0 0 92 4 26
2017 CIPTC-09 45 25 10 10 10 0 0 70 20 40
2017 CIPTC-10 60 24 9 7 0 0 0 85 7 45
2014 CIPTC 56 28 10 6 0 0 1 84 6 101
2014 CIPTC-07 57 17 13 13 0 0 0 73 13 30
2014 CIPTC-09 57 36 7 0 0 0 0 93 0 14
2014 CIPTC-10 63 32 2 2 0 0 0 95 2 41

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 46 40 9 5 0 0 0 86 5 204
2020 CIPTC-06 64 27 9 0 0 0 0 91 0 11
2020 CIPTC-07 36 44 10 8 3 0 0 79 10 39
2020 CIPTC-08 52 36 8 4 0 0 0 88 4 25
2020 CIPTC-09 48 41 3 7 0 0 0 90 7 58
2020 CIPTC-10 45 39 13 3 0 0 0 84 3 69
2019 CIPTC 27 47 14 7 6 0 0 74 13 160
2019 CIPTC-07 17 53 11 11 8 0 0 69 19 36
2019 CIPTC-09 37 35 17 7 4 0 0 72 11 46
2019 CIPTC-10 21 60 10 2 6 0 0 81 8 48
2018 CIPTC 36 42 10 11 2 0 0 77 13 115
2018 CIPTC-07 42 37 11 11 0 0 0 79 11 19
2018 CIPTC-09 40 33 10 17 0 0 0 73 17 30
2018 CIPTC-10 33 44 9 11 2 0 0 78 13 45
2017 CIPTC 31 47 11 7 4 0 0 79 10 137
2017 CIPTC-07 35 41 6 18 0 0 0 76 18 17
2017 CIPTC-08 19 54 15 8 4 0 0 73 12 26
2017 CIPTC-09 28 50 8 8 8 0 0 78 15 40
2017 CIPTC-10 42 40 13 2 2 0 0 82 4 45
2014 CIPTC 37 43 11 6 3 0 0 80 9 102
2014 CIPTC-07 37 43 10 7 3 0 0 80 10 30
2014 CIPTC-09 57 29 7 0 7 0 0 86 7 14
2014 CIPTC-10 32 46 12 7 2 0 0 78 10 41

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 53 32 6 5 3 1 0 86 8 204
2020 CIPTC-06 36 55 0 9 0 0 0 91 9 11
2020 CIPTC-07 38 41 3 8 5 5 0 84 14 39
2020 CIPTC-08 60 28 4 8 0 0 0 88 8 25
2020 CIPTC-09 62 21 7 5 3 0 2 84 9 58
2020 CIPTC-10 54 35 9 1 1 0 0 88 3 69
2019 CIPTC 29 41 11 15 4 0 0 70 19 160
2019 CIPTC-07 25 42 17 17 0 0 0 67 17 36
2019 CIPTC-09 35 28 13 22 2 0 0 63 24 46
2019 CIPTC-10 21 52 2 17 8 0 0 73 25 48
2018 CIPTC 34 33 15 11 7 0 0 67 18 115
2018 CIPTC-07 32 26 21 21 0 0 0 58 21 19
2018 CIPTC-09 33 40 17 7 3 0 0 73 10 30
2018 CIPTC-10 38 33 11 7 11 0 0 71 18 45
2017 CIPTC 37 42 9 7 4 0 0 80 11 137
2017 CIPTC-07 29 41 18 6 6 0 0 71 12 17
2017 CIPTC-08 31 58 0 8 4 0 0 88 12 26
2017 CIPTC-09 38 38 13 8 5 0 0 75 13 40
2017 CIPTC-10 42 38 9 9 2 0 0 80 11 45
2014 CIPTC 33 49 9 9 0 0 0 82 9 100
2014 CIPTC-07 30 50 17 3 0 0 0 80 3 30
2014 CIPTC-09 57 36 7 0 0 0 0 93 0 14
2014 CIPTC-10 25 55 5 15 0 0 0 80 15 40

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 41 43 7 8 1 0 1 84 9 200
2020 CIPTC-06 64 18 0 18 0 0 0 82 18 11
2020 CIPTC-07 53 29 8 8 3 0 0 82 11 38
2020 CIPTC-08 44 40 8 8 0 0 0 84 8 25
2020 CIPTC-09 33 49 7 7 2 0 2 84 9 57
2020 CIPTC-10 37 51 6 6 0 0 0 88 6 67
2019 CIPTC 26 47 11 13 4 0 0 73 16 160
2019 CIPTC-07 33 50 8 6 3 0 0 83 8 36
2019 CIPTC-09 17 48 15 20 0 0 0 65 20 46
2019 CIPTC-10 15 56 8 13 8 0 0 71 21 48
2018 CIPTC 32 46 12 10 1 0 0 78 11 113
2018 CIPTC-07 47 37 16 0 0 0 0 84 0 19
2018 CIPTC-09 37 43 7 13 0 0 0 80 13 30
2018 CIPTC-10 23 47 19 9 2 0 0 70 12 43
2017 CIPTC 30 43 12 11 4 0 0 73 15 137
2017 CIPTC-07 24 47 24 6 0 0 0 71 6 17
2017 CIPTC-08 31 50 12 4 4 0 0 81 8 26
2017 CIPTC-09 30 40 5 18 8 0 0 70 25 40
2017 CIPTC-10 31 36 15 13 4 0 0 67 18 45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 57 34 6 2 0 0 0 92 2 203
2020 CIPTC-06 73 27 0 0 0 0 0 100 0 11
2020 CIPTC-07 56 36 8 0 0 0 0 92 0 39
2020 CIPTC-08 60 36 0 4 0 0 0 96 4 25
2020 CIPTC-09 55 40 3 2 0 0 0 95 2 58
2020 CIPTC-10 54 31 10 4 0 0 0 85 4 68
2019 CIPTC 37 46 10 6 0 1 0 84 6 160
2019 CIPTC-07 39 50 6 6 0 0 0 89 6 36
2019 CIPTC-09 37 43 11 9 0 0 0 80 9 46
2019 CIPTC-10 27 56 8 8 0 0 0 83 8 48
2018 CIPTC 47 46 3 3 0 0 0 93 3 116
2018 CIPTC-07 55 35 5 5 0 0 0 90 5 20
2018 CIPTC-09 50 47 3 0 0 0 0 97 0 30
2018 CIPTC-10 44 47 2 7 0 0 0 91 7 45
2017 CIPTC 40 43 7 7 3 0 0 83 10 137
2017 CIPTC-07 35 47 18 0 0 0 0 82 0 17
2017 CIPTC-08 42 42 8 8 0 0 0 85 8 26
2017 CIPTC-09 35 43 5 13 5 0 0 78 18 40
2017 CIPTC-10 45 42 2 7 4 0 0 87 11 45
2014 CIPTC 48 44 5 2 1 0 0 92 3 102
2014 CIPTC-07 47 40 10 0 3 0 0 87 3 30
2014 CIPTC-09 79 21 0 0 0 0 0 100 0 14
2014 CIPTC-10 46 46 2 5 0 0 0 93 5 41

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 49 36 6 6 3 0 0 85 9 202
2020 CIPTC-06 64 27 0 9 0 0 0 91 9 11
2020 CIPTC-07 45 37 5 5 8 0 0 82 13 38
2020 CIPTC-08 48 40 8 4 0 0 0 88 4 25
2020 CIPTC-09 48 36 5 7 3 0 0 84 10 58
2020 CIPTC-10 49 35 7 6 1 1 0 85 7 68
2019 CIPTC 28 39 17 10 6 0 0 67 16 159
2019 CIPTC-07 25 44 14 11 6 0 0 69 17 36
2019 CIPTC-09 38 22 20 11 9 0 0 60 20 45
2019 CIPTC-10 15 58 15 6 6 0 0 73 13 48
2018 CIPTC 30 41 9 14 6 0 0 71 20 115
2018 CIPTC-07 30 40 5 25 0 0 0 70 25 20
2018 CIPTC-09 30 40 10 13 7 0 0 70 20 30
2018 CIPTC-10 29 42 11 9 9 0 0 71 18 45
2017 CIPTC 34 42 13 5 6 0 0 76 11 137
2017 CIPTC-07 41 41 6 0 12 0 0 82 12 17
2017 CIPTC-08 27 42 15 12 4 0 0 69 15 26
2017 CIPTC-09 30 45 13 5 8 0 0 75 13 40
2017 CIPTC-10 40 38 13 4 4 0 0 78 9 45

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 55 36 7 1 0 0 0 91 2 201
2020 CIPTC-06 82 9 9 0 0 0 0 91 0 11
2020 CIPTC-07 38 49 8 3 3 0 0 87 5 39
2020 CIPTC-08 56 32 8 4 0 0 0 88 4 25
2020 CIPTC-09 57 38 3 2 0 0 0 95 2 58
2020 CIPTC-10 59 32 9 0 0 0 0 91 0 66
2019 CIPTC 46 39 11 3 1 0 0 85 4 158
2019 CIPTC-07 47 33 8 8 3 0 0 81 11 36
2019 CIPTC-09 57 37 7 0 0 0 0 93 0 46
2019 CIPTC-10 34 51 15 0 0 0 0 85 0 47
2018 CIPTC 47 37 9 7 0 0 0 84 7 114
2018 CIPTC-07 47 37 16 0 0 0 0 84 0 19
2018 CIPTC-09 53 37 7 3 0 0 0 90 3 30
2018 CIPTC-10 47 36 9 9 0 0 0 82 9 45
2017 CIPTC 45 41 11 3 1 0 0 85 4 137
2017 CIPTC-07 41 47 12 0 0 0 0 88 0 17
2017 CIPTC-08 35 46 15 4 0 0 0 81 4 26
2017 CIPTC-09 50 38 8 3 3 0 0 88 5 40
2017 CIPTC-10 49 35 11 4 0 0 0 85 4 45
2014 CIPTC 60 32 6 2 0 0 0 92 2 101
2014 CIPTC-07 53 30 17 0 0 0 0 83 0 30
2014 CIPTC-09 71 29 0 0 0 0 0 100 0 14
2014 CIPTC-10 63 29 2 5 0 0 0 93 5 41

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 38 43 9 7 2 0 0 81 9 203
2020 CIPTC-06 55 18 18 9 0 0 0 73 9 11
2020 CIPTC-07 31 51 3 10 5 0 0 82 15 39
2020 CIPTC-08 36 52 8 4 0 0 0 88 4 25
2020 CIPTC-09 44 40 7 4 5 0 0 84 9 57
2020 CIPTC-10 38 41 13 9 0 0 0 78 9 69
2019 CIPTC 24 41 14 16 6 0 0 64 22 160
2019 CIPTC-07 17 44 19 8 11 0 0 61 19 36
2019 CIPTC-09 35 28 11 26 0 0 0 63 26 46
2019 CIPTC-10 13 56 10 13 8 0 0 69 21 48
2018 CIPTC 30 48 10 10 2 0 0 77 12 115
2018 CIPTC-07 25 40 25 10 0 0 0 65 10 20
2018 CIPTC-09 40 40 7 10 3 0 0 80 13 30
2018 CIPTC-10 30 52 9 7 2 0 0 82 9 44
2017 CIPTC 31 34 20 10 4 0 0 66 14 137
2017 CIPTC-07 18 47 18 18 0 0 0 65 18 17
2017 CIPTC-08 19 38 23 19 0 0 0 58 19 26
2017 CIPTC-09 38 25 20 8 10 0 0 63 18 40
2017 CIPTC-10 38 38 18 4 2 0 0 76 7 45
2014 CIPTC 25 48 15 6 5 0 1 74 11 102
2014 CIPTC-07 13 53 20 7 7 0 0 67 13 30
2014 CIPTC-09 50 21 21 0 7 0 0 71 7 14
2014 CIPTC-10 24 59 10 2 5 0 0 83 7 41

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 46 31 14 8 2 0 0 76 10 204
2020 CIPTC-06 64 18 0 18 0 0 0 82 18 11
2020 CIPTC-07 38 33 13 10 5 0 0 72 15 39
2020 CIPTC-08 56 16 16 12 0 0 0 72 12 25
2020 CIPTC-09 43 34 16 5 2 0 0 78 7 58
2020 CIPTC-10 46 32 14 6 1 0 0 78 7 69
2019 CIPTC 29 41 15 12 3 0 0 70 15 158
2019 CIPTC-07 28 28 25 11 8 0 0 56 19 36
2019 CIPTC-09 44 29 11 16 0 0 0 73 16 45
2019 CIPTC-10 13 60 13 10 4 0 0 73 15 48
2018 CIPTC 41 28 15 12 4 0 0 69 16 116
2018 CIPTC-07 30 20 25 20 5 0 0 50 25 20
2018 CIPTC-09 47 23 13 13 3 0 0 70 17 30
2018 CIPTC-10 40 33 11 9 7 0 0 73 16 45
2017 CIPTC 40 32 17 6 4 0 1 73 10 137
2017 CIPTC-07 35 29 18 12 6 0 0 65 18 17
2017 CIPTC-08 35 35 23 4 4 0 0 69 8 26
2017 CIPTC-09 43 30 15 5 8 0 0 73 13 40
2017 CIPTC-10 42 33 15 7 2 0 0 76 9 45
2014 CIPTC 35 43 12 7 2 0 1 79 9 102
2014 CIPTC-07 30 40 17 10 3 0 0 70 13 30
2014 CIPTC-09 57 29 7 7 0 0 0 86 7 14
2014 CIPTC-10 34 49 10 5 2 0 0 83 7 41

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 48 41 6 4 1 0 0 89 5 202
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 50 32 8 5 3 3 0 84 8 38
2020 CIPTC-08 52 44 4 0 0 0 0 96 0 25
2020 CIPTC-09 49 40 2 7 2 0 0 89 9 57
2020 CIPTC-10 41 48 9 3 0 0 0 88 3 69
2019 CIPTC 28 43 19 7 3 0 0 71 10 159
2019 CIPTC-07 37 37 20 6 0 0 0 74 6 35
2019 CIPTC-09 28 41 13 13 4 0 0 70 17 46
2019 CIPTC-10 17 52 21 6 4 0 0 69 10 48
2018 CIPTC 28 39 14 16 3 0 1 67 19 116
2018 CIPTC-07 25 35 30 5 5 0 0 60 10 20
2018 CIPTC-09 30 40 10 20 0 0 0 70 20 30
2018 CIPTC-10 22 40 11 20 4 0 2 64 25 45
2017 CIPTC 37 43 11 7 2 0 0 80 9 137
2017 CIPTC-07 29 47 12 12 0 0 0 76 12 17
2017 CIPTC-08 31 50 8 12 0 0 0 81 12 26
2017 CIPTC-09 35 38 13 10 5 0 0 73 15 40
2017 CIPTC-10 45 42 9 2 2 0 0 87 4 45
2014 CIPTC 43 38 14 2 2 0 1 82 4 102
2014 CIPTC-07 47 27 27 0 0 0 0 73 0 30
2014 CIPTC-09 50 36 7 0 7 0 0 86 7 14
2014 CIPTC-10 37 49 10 2 2 0 0 85 5 41

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 53 38 4 4 0 0 0 91 4 204
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 49 36 5 8 3 0 0 85 10 39
2020 CIPTC-08 56 40 4 0 0 0 0 96 0 25
2020 CIPTC-09 57 36 2 5 0 0 0 93 5 58
2020 CIPTC-10 45 45 7 3 0 0 0 90 3 69
2019 CIPTC 31 44 13 10 1 0 0 75 12 156
2019 CIPTC-07 20 46 14 17 3 0 0 66 20 35
2019 CIPTC-09 45 32 14 9 0 0 0 77 9 44
2019 CIPTC-10 23 55 13 9 0 0 0 79 9 47
2018 CIPTC 39 43 10 7 1 0 0 82 8 115
2018 CIPTC-07 40 35 15 10 0 0 0 75 10 20
2018 CIPTC-09 37 53 3 7 0 0 0 90 7 30
2018 CIPTC-10 41 39 14 7 0 0 0 80 7 44
2017 CIPTC 38 45 8 7 3 0 0 82 10 136
2017 CIPTC-07 41 35 0 24 0 0 0 76 24 17
2017 CIPTC-08 24 52 16 4 4 0 0 76 8 25
2017 CIPTC-09 38 43 8 10 3 0 0 80 13 40
2017 CIPTC-10 45 42 9 0 4 0 0 87 4 45
2014 CIPTC 43 41 8 4 3 1 0 85 7 102
2014 CIPTC-07 37 43 10 0 7 3 0 83 7 30
2014 CIPTC-09 64 29 7 0 0 0 0 93 0 14
2014 CIPTC-10 41 44 5 7 2 0 0 85 10 41

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 43 37 12 5 2 0 0 81 7 203
2020 CIPTC-06 64 27 9 0 0 0 0 91 0 11
2020 CIPTC-07 51 36 8 5 0 0 0 87 5 39
2020 CIPTC-08 56 32 8 4 0 0 0 88 4 25
2020 CIPTC-09 30 51 11 5 2 0 2 82 7 57
2020 CIPTC-10 42 30 19 4 4 0 0 72 9 69
2019 CIPTC 35 34 20 8 3 0 0 69 11 158
2019 CIPTC-07 39 33 17 8 3 0 0 72 11 36
2019 CIPTC-09 31 36 18 13 2 0 0 67 16 45
2019 CIPTC-10 30 34 28 6 2 0 0 64 9 47
2018 CIPTC 39 31 19 9 1 0 1 70 10 116
2018 CIPTC-07 45 30 15 5 0 0 5 79 5 20
2018 CIPTC-09 33 37 20 10 0 0 0 70 10 30
2018 CIPTC-10 40 22 22 13 2 0 0 62 16 45
2017 CIPTC 31 39 19 9 1 1 1 71 10 137
2017 CIPTC-07 29 18 47 0 0 0 6 50 0 17
2017 CIPTC-08 23 54 12 12 0 0 0 77 12 26
2017 CIPTC-09 28 40 15 13 3 3 0 69 15 40
2017 CIPTC-10 35 36 20 9 0 0 0 71 9 45
2014 CIPTC 37 42 14 4 3 0 0 80 7 102
2014 CIPTC-07 57 30 13 0 0 0 0 87 0 30
2014 CIPTC-09 14 79 0 0 7 0 0 93 7 14
2014 CIPTC-10 41 41 17 0 0 0 0 83 0 41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 7 24 37 19 12 1 0 31 32 204
2020 CIPTC-06 0 27 27 9 36 0 0 45 27 11
2020 CIPTC-07 8 23 31 23 13 3 0 37 32 39
2020 CIPTC-08 12 8 64 8 8 0 0 16 20 25
2020 CIPTC-09 7 31 34 14 12 2 0 26 39 58
2020 CIPTC-10 7 23 36 25 9 0 0 33 30 69
2019 CIPTC 12 29 36 16 7 0 1 23 41 160
2019 CIPTC-07 8 19 39 22 8 0 3 31 29 36
2019 CIPTC-09 9 43 26 17 4 0 0 22 52 46
2019 CIPTC-10 19 29 42 6 4 0 0 10 48 48
2018 CIPTC 11 27 39 17 3 2 1 21 39 116
2018 CIPTC-07 10 10 45 25 5 5 0 32 21 20
2018 CIPTC-09 10 33 37 20 0 0 0 20 43 30
2018 CIPTC-10 13 33 29 16 7 0 2 23 48 45
2017 CIPTC 14 29 38 10 7 0 2 17 44 135
2017 CIPTC-07 12 29 35 6 12 0 6 19 44 17
2017 CIPTC-08 4 31 58 0 4 0 4 4 36 26
2017 CIPTC-09 18 25 33 15 8 0 3 23 44 40
2017 CIPTC-10 21 33 30 9 7 0 0 16 53 43
2014 CIPTC 6 31 34 18 8 0 3 26 38 102
2014 CIPTC-07 0 33 30 17 17 0 3 34 34 30
2014 CIPTC-09 14 14 43 29 0 0 0 29 29 14
2014 CIPTC-10 7 27 39 17 5 0 5 23 36 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 6 12 31 32 16 2 0 49 19 204
2020 CIPTC-06 0 27 18 9 36 9 0 50 30 11
2020 CIPTC-07 8 3 36 26 23 5 0 51 11 39
2020 CIPTC-08 8 0 24 44 24 0 0 68 8 25
2020 CIPTC-09 5 21 29 29 14 2 0 44 26 58
2020 CIPTC-10 6 12 36 38 7 1 0 46 18 69
2019 CIPTC 13 24 36 16 10 0 1 27 37 160
2019 CIPTC-07 11 19 36 22 8 0 3 31 31 36
2019 CIPTC-09 15 24 33 20 9 0 0 28 39 46
2019 CIPTC-10 19 29 35 13 4 0 0 17 48 48
2018 CIPTC 15 34 22 19 10 1 0 29 49 115
2018 CIPTC-07 10 45 25 5 15 0 0 20 55 20
2018 CIPTC-09 10 47 20 20 3 0 0 23 57 30
2018 CIPTC-10 20 23 20 23 14 0 0 36 43 44
2017 CIPTC 19 27 31 10 11 1 1 21 47 135
2017 CIPTC-07 12 41 18 6 6 12 6 14 64 17
2017 CIPTC-08 12 35 42 0 8 0 4 8 48 26
2017 CIPTC-09 20 18 38 13 13 0 0 25 38 40
2017 CIPTC-10 26 25 25 14 9 0 0 23 51 43
2014 CIPTC 8 22 33 19 13 1 5 34 31 101
2014 CIPTC-07 7 23 33 13 13 3 7 30 33 30
2014 CIPTC-09 8 8 46 15 15 0 8 33 17 13
2014 CIPTC-10 10 17 29 27 12 0 5 41 28 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 10 22 36 21 8 2 0 29 33 203
2020 CIPTC-06 0 27 45 18 9 0 0 27 27 11
2020 CIPTC-07 8 13 32 34 8 3 3 44 22 38
2020 CIPTC-08 12 16 28 20 16 8 0 39 30 25
2020 CIPTC-09 14 24 40 16 5 2 0 21 39 58
2020 CIPTC-10 9 26 39 17 7 1 0 25 35 69
2019 CIPTC 21 28 28 14 8 1 3 22 50 160
2019 CIPTC-07 17 33 33 6 3 3 6 9 55 36
2019 CIPTC-09 26 24 24 13 9 0 4 23 52 46
2019 CIPTC-10 27 27 27 15 4 0 0 19 54 48
2018 CIPTC 12 29 34 18 3 2 2 22 43 114
2018 CIPTC-07 26 21 37 5 5 5 0 11 50 19
2018 CIPTC-09 10 30 37 20 0 0 3 21 41 30
2018 CIPTC-10 7 31 40 13 4 2 2 19 40 45
2017 CIPTC 11 26 33 21 7 1 1 28 38 135
2017 CIPTC-07 6 29 29 18 6 0 12 27 40 17
2017 CIPTC-08 12 42 27 12 8 0 0 19 54 26
2017 CIPTC-09 13 20 30 28 8 3 0 36 33 40
2017 CIPTC-10 14 23 37 19 7 0 0 25 37 43
2014 CIPTC 7 24 39 18 6 2 4 26 33 100
2014 CIPTC-07 3 23 33 27 10 0 3 38 28 30
2014 CIPTC-09 0 25 33 33 0 8 0 36 27 12
2014 CIPTC-10 12 24 39 12 5 0 7 18 39 41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 9 15 38 24 14 1 0 38 24 204
2020 CIPTC-06 0 0 45 36 18 0 0 55 0 11
2020 CIPTC-07 10 10 28 26 23 3 0 50 21 39
2020 CIPTC-08 16 8 24 40 8 0 4 50 25 25
2020 CIPTC-09 10 17 38 21 12 2 0 33 28 58
2020 CIPTC-10 4 20 48 16 12 0 0 28 25 69
2019 CIPTC 13 19 42 16 9 1 1 26 32 159
2019 CIPTC-07 14 14 50 11 8 0 3 20 29 36
2019 CIPTC-09 15 13 46 11 15 0 0 26 28 46
2019 CIPTC-10 13 27 42 15 2 2 0 17 40 48
2018 CIPTC 7 22 39 23 9 1 0 32 29 114
2018 CIPTC-07 5 25 30 25 15 0 0 40 30 20
2018 CIPTC-09 10 20 37 30 3 0 0 33 30 30
2018 CIPTC-10 9 28 35 14 14 0 0 28 37 43
2017 CIPTC 7 16 44 23 8 0 2 32 23 134
2017 CIPTC-07 12 12 35 29 0 0 12 33 27 17
2017 CIPTC-08 4 20 52 16 4 0 4 21 25 25
2017 CIPTC-09 13 8 43 28 10 0 0 38 20 40
2017 CIPTC-10 2 26 42 21 9 0 0 30 28 43
2014 CIPTC 4 16 37 28 12 0 2 41 21 99
2014 CIPTC-07 0 14 32 32 14 0 7 50 15 28
2014 CIPTC-09 0 15 38 46 0 0 0 46 15 13
2014 CIPTC-10 5 15 44 22 15 0 0 37 20 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 9 16 31 25 17 1 1 43 26 201
2020 CIPTC-06 0 9 27 18 45 0 0 64 9 11
2020 CIPTC-07 8 5 24 37 24 3 0 62 14 38
2020 CIPTC-08 12 8 20 32 24 0 4 58 21 25
2020 CIPTC-09 12 19 28 28 10 2 2 39 32 58
2020 CIPTC-10 7 24 42 15 12 0 0 27 31 67
2019 CIPTC 14 23 29 18 13 1 3 32 38 160
2019 CIPTC-07 6 33 28 8 17 3 6 27 42 36
2019 CIPTC-09 13 22 26 28 9 0 2 38 36 46
2019 CIPTC-10 25 25 29 19 2 0 0 21 50 48
2018 CIPTC 10 27 32 21 7 1 3 29 38 116
2018 CIPTC-07 5 30 30 25 5 0 5 32 37 20
2018 CIPTC-09 17 23 40 13 7 0 0 20 40 30
2018 CIPTC-10 13 31 18 24 9 0 4 35 47 45
2017 CIPTC 12 19 32 19 12 1 6 33 33 137
2017 CIPTC-07 12 41 12 18 6 0 12 27 60 17
2017 CIPTC-08 8 23 42 19 4 0 4 24 32 26
2017 CIPTC-09 18 15 33 18 13 3 3 32 34 40
2017 CIPTC-10 11 15 31 22 11 0 9 36 29 45
2014 CIPTC 8 21 41 17 12 0 2 29 29 101
2014 CIPTC-07 3 17 47 13 17 0 3 31 21 30
2014 CIPTC-09 8 15 46 23 0 0 8 25 25 13
2014 CIPTC-10 12 24 27 22 15 0 0 37 37 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 9 19 30 26 11 4 1 39 29 204
2020 CIPTC-06 0 27 18 27 18 9 0 50 30 11
2020 CIPTC-07 13 13 33 21 13 8 0 36 28 39
2020 CIPTC-08 8 8 28 32 16 4 4 52 17 25
2020 CIPTC-09 14 24 28 19 12 2 2 32 39 58
2020 CIPTC-10 4 20 33 32 7 3 0 40 25 69
2019 CIPTC 18 27 26 17 10 1 2 27 46 157
2019 CIPTC-07 31 25 14 14 14 0 3 29 57 36
2019 CIPTC-09 15 24 22 33 2 2 2 36 41 46
2019 CIPTC-10 20 26 43 4 4 0 2 9 47 46
2018 CIPTC 16 28 28 16 9 3 1 26 45 116
2018 CIPTC-07 10 35 30 5 10 10 0 17 50 20
2018 CIPTC-09 20 20 30 23 3 3 0 28 41 30
2018 CIPTC-10 16 27 24 18 13 0 2 32 43 45
2017 CIPTC 10 21 32 19 11 2 5 32 33 136
2017 CIPTC-07 6 24 29 12 6 12 12 23 38 17
2017 CIPTC-08 8 19 46 4 12 0 12 17 30 26
2017 CIPTC-09 15 25 23 23 13 3 0 36 41 40
2017 CIPTC-10 9 18 34 25 9 0 5 36 29 44
2014 CIPTC 6 15 32 30 11 0 7 44 22 101
2014 CIPTC-07 13 17 27 30 3 0 10 37 33 30
2014 CIPTC-09 8 0 31 31 23 0 8 58 8 13
2014 CIPTC-10 2 12 27 37 15 0 7 55 16 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 8 17 33 27 13 2 0 41 26 203
2020 CIPTC-06 0 9 27 36 27 0 0 64 9 11
2020 CIPTC-07 10 10 31 31 15 3 0 47 21 39
2020 CIPTC-08 12 8 32 16 20 12 0 41 23 25
2020 CIPTC-09 10 21 24 31 12 2 0 44 32 58
2020 CIPTC-10 3 24 43 22 9 0 0 31 26 68
2019 CIPTC 11 26 39 15 7 1 2 22 38 160
2019 CIPTC-07 14 28 42 8 3 0 6 12 44 36
2019 CIPTC-09 11 20 39 17 11 0 2 29 31 46
2019 CIPTC-10 13 27 40 13 6 2 0 19 40 48
2018 CIPTC 9 22 40 20 6 2 2 27 32 116
2018 CIPTC-07 10 25 50 15 0 0 0 15 35 20
2018 CIPTC-09 7 23 40 23 7 0 0 30 30 30
2018 CIPTC-10 11 16 38 20 9 2 4 31 29 45
2017 CIPTC 10 17 39 18 13 1 2 31 28 135
2017 CIPTC-07 6 18 35 24 12 0 6 38 25 17
2017 CIPTC-08 15 27 38 8 4 4 4 13 46 26
2017 CIPTC-09 15 10 38 20 18 0 0 38 25 40
2017 CIPTC-10 7 19 47 16 9 0 2 26 26 43
2014 CIPTC 4 22 40 18 10 2 5 30 28 101
2014 CIPTC-07 3 23 30 27 7 3 7 37 30 30
2014 CIPTC-09 8 0 46 31 15 0 0 46 8 13
2014 CIPTC-10 5 24 44 10 10 0 7 21 32 41

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 2 10 29 39 17 1 1 58 12 204
2020 CIPTC-06 0 9 27 36 18 9 0 60 10 11
2020 CIPTC-07 5 13 28 33 18 0 3 53 18 39
2020 CIPTC-08 0 12 24 44 16 4 0 63 13 25
2020 CIPTC-09 2 10 34 36 12 2 3 51 13 58
2020 CIPTC-10 1 7 28 43 20 0 0 64 9 69
2019 CIPTC 7 13 35 29 14 0 2 44 21 159
2019 CIPTC-07 6 11 36 39 3 0 6 44 18 36
2019 CIPTC-09 4 11 29 33 22 0 0 56 16 45
2019 CIPTC-10 13 17 38 25 6 0 2 32 30 48
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 33 28 14 6 2 10 5 73 11 203
2020 CIPTC-06 36 18 27 0 0 9 9 67 0 11
2020 CIPTC-07 31 31 10 3 3 15 8 80 7 39
2020 CIPTC-08 36 20 16 4 0 12 12 74 5 25
2020 CIPTC-09 33 35 12 5 4 5 5 76 10 57
2020 CIPTC-10 35 25 14 10 3 12 1 68 15 69
2019 CIPTC 28 24 18 8 7 9 6 61 18 159
2019 CIPTC-07 14 28 33 0 6 17 3 52 7 36
2019 CIPTC-09 35 28 11 15 2 0 9 69 19 46
2019 CIPTC-10 31 17 19 8 13 6 6 55 24 48
2018 CIPTC 26 31 10 9 5 9 9 69 18 116
2018 CIPTC-07 15 35 20 5 0 15 10 67 7 20
2018 CIPTC-09 23 33 13 7 7 7 10 68 16 30
2018 CIPTC-10 29 29 9 13 4 7 9 68 21 45
2017 CIPTC 37 31 12 5 6 6 4 75 12 137
2017 CIPTC-07 59 24 12 0 6 0 0 82 6 17
2017 CIPTC-08 38 35 8 4 4 8 4 83 9 26
2017 CIPTC-09 28 38 13 3 10 5 5 72 14 40
2017 CIPTC-10 36 29 11 7 4 9 4 74 13 45
2014 CIPTC 41 28 11 10 2 5 3 75 13 102
2014 CIPTC-07 37 27 13 13 0 3 7 70 15 30
2014 CIPTC-09 57 14 7 7 0 14 0 83 8 14
2014 CIPTC-10 46 29 12 7 2 0 2 78 10 41

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 58 26 8 3 4 1 0 85 7 203
2020 CIPTC-06 55 36 9 0 0 0 0 91 0 11
2020 CIPTC-07 62 26 8 0 5 0 0 87 5 39
2020 CIPTC-08 72 20 4 4 0 0 0 92 4 25
2020 CIPTC-09 60 26 11 0 4 0 0 86 4 57
2020 CIPTC-10 51 26 7 7 6 3 0 79 13 69
2019 CIPTC 43 31 9 11 5 1 0 75 16 159
2019 CIPTC-07 26 57 6 9 3 0 0 83 11 35
2019 CIPTC-09 54 26 7 11 2 0 0 80 13 46
2019 CIPTC-10 38 33 6 13 10 0 0 71 23 48
2018 CIPTC 51 22 8 12 5 2 0 75 18 116
2018 CIPTC-07 50 30 5 5 5 5 0 84 11 20
2018 CIPTC-09 50 17 13 10 7 3 0 69 17 30
2018 CIPTC-10 51 24 9 11 4 0 0 76 16 45
2017 CIPTC 49 29 8 8 4 1 0 79 13 137
2017 CIPTC-07 71 12 12 6 0 0 0 82 6 17
2017 CIPTC-08 31 38 4 19 4 4 0 72 24 26
2017 CIPTC-09 45 28 8 10 10 0 0 73 20 40
2017 CIPTC-10 54 33 9 2 2 0 0 87 4 45
2014 CIPTC 53 27 9 2 6 2 1 83 8 102
2014 CIPTC-07 53 30 7 3 3 3 0 86 7 30
2014 CIPTC-09 57 21 7 0 14 0 0 79 14 14
2014 CIPTC-10 59 22 12 0 5 0 2 83 5 41

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 69 21 4 5 0 0 0 90 5 203
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 77 8 10 5 0 0 0 85 5 39
2020 CIPTC-08 76 20 0 4 0 0 0 96 4 25
2020 CIPTC-09 77 18 2 2 2 0 0 95 4 57
2020 CIPTC-10 57 30 4 9 0 0 0 87 9 69
2019 CIPTC 52 36 4 5 3 0 0 88 8 159
2019 CIPTC-07 44 50 0 3 3 0 0 94 6 36
2019 CIPTC-09 54 30 4 9 2 0 0 85 11 46
2019 CIPTC-10 51 38 4 2 4 0 0 89 6 47
2018 CIPTC 53 34 9 3 1 0 1 88 3 116
2018 CIPTC-07 50 50 0 0 0 0 0 100 0 20
2018 CIPTC-09 53 27 13 7 0 0 0 80 7 30
2018 CIPTC-10 58 29 9 2 2 0 0 87 4 45
2017 CIPTC 54 34 6 4 2 0 0 88 6 137
2017 CIPTC-07 76 24 0 0 0 0 0 100 0 17
2017 CIPTC-08 38 54 4 4 0 0 0 92 4 26
2017 CIPTC-09 55 23 5 10 8 0 0 78 18 40
2017 CIPTC-10 56 33 11 0 0 0 0 89 0 45
2014 CIPTC 57 35 3 2 3 0 0 92 5 102
2014 CIPTC-07 63 30 7 0 0 0 0 93 0 30
2014 CIPTC-09 71 21 7 0 0 0 0 93 0 14
2014 CIPTC-10 51 41 0 2 5 0 0 93 7 41

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 56 34 6 2 1 0 0 90 3 201
2020 CIPTC-06 55 36 9 0 0 0 0 91 0 11
2020 CIPTC-07 45 42 11 0 3 0 0 87 3 38
2020 CIPTC-08 56 32 4 8 0 0 0 88 8 25
2020 CIPTC-09 66 27 5 0 2 0 0 93 2 56
2020 CIPTC-10 54 36 6 3 1 0 0 90 4 69
2019 CIPTC 40 41 11 4 4 1 0 82 8 160
2019 CIPTC-07 28 44 19 6 3 0 0 72 8 36
2019 CIPTC-09 50 39 4 2 4 0 0 89 7 46
2019 CIPTC-10 35 52 6 2 4 0 0 88 6 48
2018 CIPTC 49 34 12 4 0 0 0 84 4 116
2018 CIPTC-07 30 45 25 0 0 0 0 75 0 20
2018 CIPTC-09 57 27 10 7 0 0 0 83 7 30
2018 CIPTC-10 56 31 9 4 0 0 0 87 4 45

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 49 23 8 6 4 7 2 79 11 202
2020 CIPTC-06 55 27 0 0 9 9 0 90 10 11
2020 CIPTC-07 49 26 13 3 8 3 0 76 11 39
2020 CIPTC-08 52 16 4 0 4 16 8 89 5 25
2020 CIPTC-09 54 25 9 9 0 0 4 81 9 56
2020 CIPTC-10 41 23 9 10 4 12 1 73 17 69
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 58 30 8 2 0 0 1 89 3 203
2020 CIPTC-06 73 9 18 0 0 0 0 82 0 11
2020 CIPTC-07 49 36 8 3 0 0 5 89 3 39
2020 CIPTC-08 54 33 4 4 0 0 4 91 4 24
2020 CIPTC-09 66 26 9 0 0 0 0 91 0 58
2020 CIPTC-10 55 32 9 3 1 0 0 87 4 69
2019 CIPTC 45 34 13 2 3 0 3 82 5 160
2019 CIPTC-07 31 31 19 3 6 0 11 69 9 36
2019 CIPTC-09 50 46 4 0 0 0 0 96 0 46
2019 CIPTC-10 54 29 8 2 4 0 2 85 6 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 56 28 7 4 4 0 0 85 8 204
2020 CIPTC-06 55 36 9 0 0 0 0 91 0 11
2020 CIPTC-07 59 28 3 3 8 0 0 87 10 39
2020 CIPTC-08 60 20 12 8 0 0 0 80 8 25
2020 CIPTC-09 60 26 3 7 2 0 2 88 9 58
2020 CIPTC-10 49 32 10 3 6 0 0 81 9 69
2019 CIPTC 41 37 9 11 2 0 1 78 13 160
2019 CIPTC-07 31 39 14 11 3 0 3 71 14 36
2019 CIPTC-09 46 39 9 7 0 0 0 85 7 46
2019 CIPTC-10 42 35 6 13 4 0 0 77 17 48
2018 CIPTC 41 38 9 9 3 1 0 79 12 116
2018 CIPTC-07 40 40 15 0 5 0 0 80 5 20
2018 CIPTC-09 53 30 7 7 3 0 0 83 10 30
2018 CIPTC-10 40 40 7 11 2 0 0 80 13 45
2017 CIPTC 47 36 4 7 5 0 1 84 12 137
2017 CIPTC-07 35 41 6 12 6 0 0 76 18 17
2017 CIPTC-08 46 46 4 0 4 0 0 92 4 26
2017 CIPTC-09 45 30 5 10 10 0 0 75 20 40
2017 CIPTC-10 51 38 0 7 2 0 2 91 9 45
2014 CIPTC 45 38 9 4 4 0 0 83 8 102
2014 CIPTC-07 43 43 10 3 0 0 0 87 3 30
2014 CIPTC-09 64 29 7 0 0 0 0 93 0 14
2014 CIPTC-10 44 34 10 5 7 0 0 78 12 41

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 60 20 8 6 2 2 1 83 9 204
2020 CIPTC-06 64 0 27 0 0 9 0 70 0 11
2020 CIPTC-07 62 23 5 0 5 5 0 89 5 39
2020 CIPTC-08 56 28 8 8 0 0 0 84 8 25
2020 CIPTC-09 69 16 9 7 0 0 0 84 7 58
2020 CIPTC-10 54 23 7 9 3 1 3 80 12 69

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 59 26 6 5 3 0 0 85 8 204
2020 CIPTC-06 73 9 9 9 0 0 0 82 9 11
2020 CIPTC-07 62 28 8 3 0 0 0 90 3 39
2020 CIPTC-08 64 24 4 8 0 0 0 88 8 25
2020 CIPTC-09 67 17 9 5 2 0 0 84 7 58
2020 CIPTC-10 46 38 4 4 7 0 0 84 12 69
2019 CIPTC 40 35 11 11 3 1 1 76 13 160
2019 CIPTC-07 33 42 14 6 3 0 3 77 9 36
2019 CIPTC-09 41 37 9 11 2 0 0 78 13 46
2019 CIPTC-10 40 31 10 15 4 0 0 71 19 48
2018 CIPTC 43 35 8 10 3 0 1 78 14 115
2018 CIPTC-07 50 25 10 10 0 0 5 79 11 20
2018 CIPTC-09 50 37 10 3 0 0 0 87 3 30
2018 CIPTC-10 39 41 5 14 2 0 0 80 16 44
2017 CIPTC 48 31 8 7 5 0 1 79 12 137
2017 CIPTC-07 41 41 6 12 0 0 0 82 12 17
2017 CIPTC-08 50 42 0 4 4 0 0 92 8 26
2017 CIPTC-09 40 28 10 13 10 0 0 68 23 40
2017 CIPTC-10 54 29 7 4 4 0 2 84 9 45
2014 CIPTC 44 34 11 5 6 0 0 78 11 102
2014 CIPTC-07 43 37 17 3 0 0 0 80 3 30
2014 CIPTC-09 64 21 7 0 7 0 0 86 7 14
2014 CIPTC-10 32 39 10 10 10 0 0 71 20 41

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 38 62 204
2020 CIPTC-06 36 64 11
2020 CIPTC-07 33 67 39
2020 CIPTC-08 44 56 25
2020 CIPTC-09 33 67 58
2020 CIPTC-10 43 57 69

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 59 19 7 1 1 2 11 89 3 203
2020 CIPTC-06 45 36 0 0 9 0 9 90 10 11
2020 CIPTC-07 54 8 8 0 5 8 18 83 7 39
2020 CIPTC-08 68 20 0 4 0 0 8 96 4 25
2020 CIPTC-09 56 25 7 0 0 0 12 92 0 57
2020 CIPTC-10 61 17 10 1 0 3 7 87 2 69

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 64 22 7 5 2 0 0 85 7 204
2020 CIPTC-06 73 18 0 9 0 0 0 91 9 11
2020 CIPTC-07 64 21 5 5 5 0 0 85 10 39
2020 CIPTC-08 60 32 8 0 0 0 0 92 0 25
2020 CIPTC-09 64 24 5 7 0 0 0 88 7 58
2020 CIPTC-10 64 17 10 4 4 0 0 81 9 69
2019 CIPTC 49 27 12 9 3 0 0 76 12 160
2019 CIPTC-07 53 19 11 14 3 0 0 72 17 36
2019 CIPTC-09 46 39 4 11 0 0 0 85 11 46
2019 CIPTC-10 44 25 19 6 6 0 0 69 13 48
2018 CIPTC 44 33 11 9 3 0 0 77 12 116
2018 CIPTC-07 55 15 15 15 0 0 0 70 15 20
2018 CIPTC-09 43 43 7 7 0 0 0 87 7 30
2018 CIPTC-10 40 40 11 4 4 0 0 80 9 45
2017 CIPTC 57 26 7 7 3 0 0 83 10 137
2017 CIPTC-07 71 6 0 24 0 0 0 76 24 17
2017 CIPTC-08 50 38 8 4 0 0 0 88 4 26
2017 CIPTC-09 55 20 8 10 8 0 0 75 18 40
2017 CIPTC-10 60 29 7 2 2 0 0 89 4 45
2014 CIPTC 56 27 10 4 2 1 0 84 6 102
2014 CIPTC-07 60 30 7 3 0 0 0 90 3 30
2014 CIPTC-09 64 14 14 0 0 7 0 85 0 14
2014 CIPTC-10 49 29 12 7 2 0 0 78 10 41
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 46 29 12 4 3 5 0 79 8 204
2020 CIPTC-06 64 18 0 0 9 9 0 90 10 11
2020 CIPTC-07 59 28 5 0 5 3 0 89 5 39
2020 CIPTC-08 44 28 8 8 0 12 0 82 9 25
2020 CIPTC-09 45 26 17 7 2 3 0 73 9 58
2020 CIPTC-10 38 35 16 4 3 4 0 76 8 69
2019 CIPTC 36 33 13 7 6 4 0 73 13 159
2019 CIPTC-07 42 36 6 0 6 11 0 88 6 36
2019 CIPTC-09 35 30 15 9 7 4 0 68 16 46
2019 CIPTC-10 26 40 17 13 4 0 0 66 17 47
2018 CIPTC 34 36 14 7 3 5 1 75 10 116
2018 CIPTC-07 50 30 15 0 0 5 0 84 0 20
2018 CIPTC-09 27 37 17 7 3 10 0 70 11 30
2018 CIPTC-10 31 40 11 11 2 4 0 74 14 45
2017 CIPTC 33 34 14 9 4 7 0 71 14 137
2017 CIPTC-07 35 35 6 12 0 12 0 80 13 17
2017 CIPTC-08 31 31 15 8 4 12 0 70 13 26
2017 CIPTC-09 25 40 8 10 10 8 0 70 22 40
2017 CIPTC-10 38 31 22 7 0 2 0 71 7 45
2014 CIPTC 29 43 9 7 3 9 0 79 11 102
2014 CIPTC-07 27 40 7 10 3 13 0 77 15 30
2014 CIPTC-09 57 21 14 0 0 7 0 85 0 14
2014 CIPTC-10 27 41 10 10 5 7 0 74 16 41

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 37 12 7 3 1 0 77 11 202
2020 CIPTC-06 73 18 0 9 0 0 0 91 9 11
2020 CIPTC-07 44 33 10 5 5 3 0 79 11 39
2020 CIPTC-08 44 36 8 12 0 0 0 80 12 25
2020 CIPTC-09 37 33 18 7 5 0 0 70 12 57
2020 CIPTC-10 29 47 13 6 3 1 0 78 9 68
2019 CIPTC 34 29 15 13 8 1 0 64 21 159
2019 CIPTC-07 42 33 14 6 3 3 0 77 9 36
2019 CIPTC-09 33 29 16 11 11 0 0 62 22 45
2019 CIPTC-10 23 33 13 21 10 0 0 56 31 48
2018 CIPTC 20 40 19 15 6 1 0 60 21 116
2018 CIPTC-07 25 35 30 10 0 0 0 60 10 20
2018 CIPTC-09 17 40 23 10 10 0 0 57 20 30
2018 CIPTC-10 20 42 9 20 7 2 0 64 27 45
2017 CIPTC 25 31 25 12 5 2 0 58 17 137
2017 CIPTC-07 18 35 41 6 0 0 0 53 6 17
2017 CIPTC-08 35 15 38 0 8 4 0 52 8 26
2017 CIPTC-09 25 33 13 15 10 5 0 61 26 40
2017 CIPTC-10 18 42 20 18 2 0 0 60 20 45
2014 CIPTC 28 41 12 9 6 4 0 72 15 102
2014 CIPTC-07 23 30 17 17 7 7 0 57 25 30
2014 CIPTC-09 57 36 0 0 0 7 0 100 0 14
2014 CIPTC-10 22 49 10 10 7 2 0 73 18 41

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 27 38 15 14 4 3 0 66 19 199
2020 CIPTC-06 55 27 9 9 0 0 0 82 9 11
2020 CIPTC-07 26 53 8 5 5 3 0 81 11 38
2020 CIPTC-08 25 42 17 13 0 4 0 70 13 24
2020 CIPTC-09 25 38 14 16 5 2 0 64 22 56
2020 CIPTC-10 24 31 19 19 4 3 0 56 24 68
2019 CIPTC 18 34 19 19 5 5 0 54 26 159
2019 CIPTC-07 22 42 14 11 3 8 0 70 15 36
2019 CIPTC-09 17 28 24 24 4 2 0 47 29 46
2019 CIPTC-10 15 31 19 27 8 0 0 46 35 48
2018 CIPTC 10 32 23 26 7 2 0 43 34 115
2018 CIPTC-07 15 20 35 20 0 10 0 39 22 20
2018 CIPTC-09 10 37 13 30 10 0 0 47 40 30
2018 CIPTC-10 9 34 18 30 9 0 0 43 39 44
2017 CIPTC 21 31 20 16 8 4 0 54 25 137
2017 CIPTC-07 18 41 12 24 0 6 0 63 25 17
2017 CIPTC-08 31 19 35 0 8 8 0 54 8 26
2017 CIPTC-09 23 25 8 30 13 3 0 49 44 40
2017 CIPTC-10 13 40 27 11 9 0 0 54 20 45
2014 CIPTC 19 35 26 12 3 5 0 57 16 102
2014 CIPTC-07 17 40 23 13 3 3 0 59 17 30
2014 CIPTC-09 43 29 21 0 0 7 0 77 0 14
2014 CIPTC-10 15 32 27 17 5 5 0 49 23 41

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 26 36 13 17 5 1 0 64 23 204
2020 CIPTC-06 55 27 0 18 0 0 0 82 18 11
2020 CIPTC-07 26 36 15 10 10 3 0 63 21 39
2020 CIPTC-08 32 36 8 20 0 4 0 71 21 25
2020 CIPTC-09 24 38 12 19 5 2 0 63 25 58
2020 CIPTC-10 23 36 17 19 4 0 0 59 23 69
2019 CIPTC 17 39 14 21 8 1 0 56 29 160
2019 CIPTC-07 17 53 14 11 6 0 0 69 17 36
2019 CIPTC-09 13 37 17 26 4 2 0 51 31 46
2019 CIPTC-10 17 31 13 27 13 0 0 48 40 48
2018 CIPTC 9 28 28 24 10 0 0 37 34 116
2018 CIPTC-07 10 15 55 15 5 0 0 25 20 20
2018 CIPTC-09 13 40 13 23 10 0 0 53 33 30
2018 CIPTC-10 9 29 24 24 13 0 0 38 38 45
2017 CIPTC 20 32 18 19 9 1 0 53 28 137
2017 CIPTC-07 24 29 12 29 6 0 0 53 35 17
2017 CIPTC-08 27 27 27 12 8 0 0 54 19 26
2017 CIPTC-09 23 28 15 18 15 3 0 51 33 40
2017 CIPTC-10 15 38 14 24 7 2 0 55 32 45
2014 CIPTC 15 39 21 18 6 2 0 55 24 102
2014 CIPTC-07 10 40 10 20 13 7 0 54 36 30
2014 CIPTC-09 21 50 14 14 0 0 0 71 14 14
2014 CIPTC-10 15 34 29 17 5 0 0 49 22 41

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 33 27 23 11 5 1 0 61 16 204
2020 CIPTC-06 55 27 18 0 0 0 0 82 0 11
2020 CIPTC-07 38 26 15 13 5 3 0 66 18 39
2020 CIPTC-08 44 16 20 12 8 0 0 60 20 25
2020 CIPTC-09 29 31 21 14 5 0 0 60 19 58
2020 CIPTC-10 25 29 32 9 4 1 0 54 13 69
2019 CIPTC 34 29 24 8 3 2 0 64 11 160
2019 CIPTC-07 28 33 28 8 3 0 0 61 11 36
2019 CIPTC-09 46 26 22 2 4 0 0 72 7 46
2019 CIPTC-10 19 35 27 13 2 4 0 57 15 48
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 43 41 9 6 1 0 0 83 7 204
2020 CIPTC-06 55 36 9 0 0 0 0 91 0 11
2020 CIPTC-07 46 38 10 5 0 0 0 85 5 39
2020 CIPTC-08 52 36 8 4 0 0 0 88 4 25
2020 CIPTC-09 41 43 9 7 0 0 0 84 7 58
2020 CIPTC-10 36 42 10 9 3 0 0 78 12 69
2019 CIPTC 26 47 14 10 3 0 0 73 13 159
2019 CIPTC-07 28 56 6 6 6 0 0 83 11 36
2019 CIPTC-09 30 39 17 13 0 0 0 70 13 46
2019 CIPTC-10 13 50 19 15 4 0 0 63 19 48
2018 CIPTC 16 55 19 9 2 0 0 70 10 115
2018 CIPTC-07 16 63 16 5 0 0 0 79 5 19
2018 CIPTC-09 13 57 20 10 0 0 0 70 10 30
2018 CIPTC-10 18 51 20 7 4 0 0 69 11 45
2017 CIPTC 28 39 15 15 2 1 0 68 17 137
2017 CIPTC-07 35 35 24 6 0 0 0 71 6 17
2017 CIPTC-08 35 46 12 8 0 0 0 81 8 26
2017 CIPTC-09 23 40 10 23 5 0 0 63 28 40
2017 CIPTC-10 25 38 15 18 2 2 0 64 20 45
2014 CIPTC 33 47 14 4 2 0 0 80 6 102
2014 CIPTC-07 27 53 13 3 3 0 0 80 7 30
2014 CIPTC-09 50 43 7 0 0 0 0 93 0 14
2014 CIPTC-10 32 44 15 7 2 0 0 76 10 41

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 21 42 18 12 4 2 0 65 17 203
2020 CIPTC-06 55 27 18 0 0 0 0 82 0 11
2020 CIPTC-07 21 46 21 8 5 0 0 67 13 39
2020 CIPTC-08 24 56 4 8 0 8 0 87 9 25
2020 CIPTC-09 22 43 12 14 7 2 0 67 21 58
2020 CIPTC-10 15 37 25 18 4 1 0 52 22 68
2019 CIPTC 12 34 16 26 10 2 0 47 37 159
2019 CIPTC-07 14 42 14 19 8 3 0 57 29 36
2019 CIPTC-09 17 35 13 22 11 2 0 53 33 46
2019 CIPTC-10 2 28 19 38 13 0 0 30 51 47

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 32 29 15 11 7 5 1 65 19 204
2020 CIPTC-06 45 45 0 0 0 9 0 100 0 11
2020 CIPTC-07 33 33 8 10 8 8 0 72 19 39
2020 CIPTC-08 36 36 8 8 12 0 0 72 20 25
2020 CIPTC-09 33 28 21 12 0 3 3 65 13 58
2020 CIPTC-10 28 22 19 14 12 6 0 52 28 69
2019 CIPTC 22 34 16 14 7 5 2 60 23 159
2019 CIPTC-07 22 28 17 17 6 8 3 56 25 36
2019 CIPTC-09 24 39 11 15 9 2 0 64 24 46
2019 CIPTC-10 15 42 15 13 6 8 2 63 21 48
2018 CIPTC 30 37 14 11 5 2 2 69 16 114
2018 CIPTC-07 30 40 25 5 0 0 0 70 5 20
2018 CIPTC-09 40 33 7 10 10 0 0 73 20 30
2018 CIPTC-10 25 36 16 11 5 5 2 66 17 44
2017 CIPTC 32 37 9 10 5 4 2 74 16 137
2017 CIPTC-07 47 35 6 6 6 0 0 82 12 17
2017 CIPTC-08 27 38 12 12 8 4 0 68 20 26
2017 CIPTC-09 28 40 8 13 8 5 0 71 21 40
2017 CIPTC-10 29 38 11 9 2 4 7 75 12 45
2014 CIPTC 34 40 7 11 2 5 1 79 14 102
2014 CIPTC-07 33 37 0 20 0 10 0 78 22 30
2014 CIPTC-09 43 36 7 0 7 0 7 85 8 14
2014 CIPTC-10 39 37 7 12 2 2 0 78 15 41

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 38 37 13 7 3 1 0 76 11 203
2020 CIPTC-06 73 27 0 0 0 0 0 100 0 11
2020 CIPTC-07 38 36 15 3 5 3 0 76 8 39
2020 CIPTC-08 44 40 8 8 0 0 0 84 8 25
2020 CIPTC-09 39 37 14 7 0 4 0 78 7 57
2020 CIPTC-10 28 39 16 12 6 0 0 67 17 69
2019 CIPTC 26 38 24 8 4 0 0 64 12 160
2019 CIPTC-07 28 42 19 11 0 0 0 69 11 36
2019 CIPTC-09 24 41 22 9 4 0 0 65 13 46
2019 CIPTC-10 19 42 25 4 10 0 0 60 15 48
2018 CIPTC 27 50 13 7 3 1 0 77 10 116
2018 CIPTC-07 25 60 15 0 0 0 0 85 0 20
2018 CIPTC-09 30 47 7 10 7 0 0 77 17 30
2018 CIPTC-10 27 53 13 4 2 0 0 80 7 45

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 23 23 18 13 6 14 2 55 23 203
2020 CIPTC-06 64 9 18 0 0 9 0 80 0 11
2020 CIPTC-07 26 21 15 18 10 8 3 51 31 39
2020 CIPTC-08 28 24 12 24 0 8 4 59 27 25
2020 CIPTC-09 21 26 22 12 5 12 2 54 20 58
2020 CIPTC-10 16 24 19 9 9 22 1 52 23 68
2019 CIPTC 13 21 17 15 17 12 5 41 38 160
2019 CIPTC-07 8 22 22 14 17 11 6 37 37 36
2019 CIPTC-09 17 22 11 17 17 9 7 46 41 46
2019 CIPTC-10 10 23 15 15 21 13 4 40 43 48
2018 CIPTC 14 23 17 10 12 18 6 48 30 115
2018 CIPTC-07 20 25 15 15 0 15 10 60 20 20
2018 CIPTC-09 7 37 7 10 17 17 7 57 35 30
2018 CIPTC-10 14 14 25 9 14 18 7 36 30 44
2017 CIPTC 15 21 18 13 11 15 7 46 31 137
2017 CIPTC-07 24 12 12 29 0 18 6 46 38 17
2017 CIPTC-08 19 15 27 12 15 12 0 39 30 26
2017 CIPTC-09 10 18 18 13 18 15 10 37 40 40
2017 CIPTC-10 11 29 18 7 9 18 9 55 21 45
2014 CIPTC 13 24 15 14 16 16 4 45 37 102
2014 CIPTC-07 17 17 7 20 17 17 7 43 48 30
2014 CIPTC-09 7 43 29 7 7 7 0 54 15 14
2014 CIPTC-10 12 22 17 10 17 17 5 44 34 41

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 31 37 13 14 3 2 0 70 17 203
2020 CIPTC-06 55 27 9 0 0 9 0 90 0 11
2020 CIPTC-07 28 38 15 13 3 3 0 68 16 39
2020 CIPTC-08 32 48 4 8 8 0 0 80 16 25
2020 CIPTC-09 35 40 11 12 2 0 0 75 14 57
2020 CIPTC-10 25 33 17 19 3 3 0 60 22 69
2019 CIPTC 19 33 19 18 8 3 0 55 26 159
2019 CIPTC-07 17 28 31 11 6 8 0 48 18 36
2019 CIPTC-09 18 40 13 18 11 0 0 58 29 45
2019 CIPTC-10 15 42 17 17 10 0 0 56 27 48
2018 CIPTC 14 39 18 17 11 2 0 54 29 114
2018 CIPTC-07 16 16 26 32 5 5 0 33 39 19
2018 CIPTC-09 13 33 13 23 17 0 0 47 40 30
2018 CIPTC-10 16 43 23 7 9 2 0 60 16 44
2017 CIPTC 27 38 18 12 4 1 0 65 17 137
2017 CIPTC-07 24 35 24 18 0 0 0 59 18 17
2017 CIPTC-08 27 62 8 4 0 0 0 88 4 26
2017 CIPTC-09 25 23 23 18 10 3 0 49 28 40
2017 CIPTC-10 27 40 18 11 4 0 0 67 15 45
2014 CIPTC 29 44 12 9 4 2 0 75 13 102
2014 CIPTC-07 23 43 17 13 3 0 0 67 17 30
2014 CIPTC-09 36 29 14 14 0 7 0 69 15 14
2014 CIPTC-10 32 49 10 2 7 0 0 80 10 41

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 29 34 13 14 7 1 1 65 22 204
2020 CIPTC-06 45 27 18 9 0 0 0 73 9 11
2020 CIPTC-07 28 38 15 15 3 0 0 67 18 39
2020 CIPTC-08 36 36 12 8 4 4 0 75 13 25
2020 CIPTC-09 31 31 16 14 7 2 0 63 21 58
2020 CIPTC-10 25 33 10 16 12 1 3 61 29 69
2019 CIPTC 16 33 13 18 18 2 0 50 36 160
2019 CIPTC-07 14 33 17 19 14 3 0 49 34 36
2019 CIPTC-09 22 35 9 11 24 0 0 57 35 46
2019 CIPTC-10 8 40 10 21 17 4 0 50 39 48
2018 CIPTC 17 23 18 23 15 3 2 41 40 115
2018 CIPTC-07 15 20 5 45 10 5 0 37 58 20
2018 CIPTC-09 23 20 13 17 27 0 0 43 43 30
2018 CIPTC-10 16 23 27 16 9 5 5 43 28 44
2017 CIPTC 25 33 13 17 9 3 0 59 27 137
2017 CIPTC-07 24 24 12 29 12 0 0 47 41 17
2017 CIPTC-08 19 50 15 15 0 0 0 69 15 26
2017 CIPTC-09 28 28 8 23 13 3 0 56 36 40
2017 CIPTC-10 25 35 15 9 11 4 0 63 21 45
2014 CIPTC 17 22 20 22 16 5 0 40 39 102
2014 CIPTC-07 17 20 10 23 20 10 0 41 48 30
2014 CIPTC-09 14 29 29 21 0 7 0 46 23 14
2014 CIPTC-10 12 20 22 20 24 2 0 33 45 41

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 51 27 8 6 2 0 5 83 9 204
2020 CIPTC-06 73 9 0 0 0 9 9 100 0 11
2020 CIPTC-07 56 18 13 5 3 0 5 78 8 39
2020 CIPTC-08 32 44 8 4 0 0 12 86 5 25
2020 CIPTC-09 43 40 7 5 2 0 3 86 7 58
2020 CIPTC-10 59 19 6 7 4 0 4 82 12 69
2019 CIPTC 49 24 13 6 4 1 5 77 10 160
2019 CIPTC-07 50 17 11 6 3 3 11 77 10 36
2019 CIPTC-09 43 26 20 4 4 0 2 71 9 46
2019 CIPTC-10 46 27 13 10 4 0 0 73 15 48

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 58 21 11 5 1 0 5 82 6 204
2020 CIPTC-06 73 9 9 0 0 0 9 90 0 11
2020 CIPTC-07 59 18 13 3 3 0 5 81 5 39
2020 CIPTC-08 52 32 4 0 0 0 12 95 0 25
2020 CIPTC-09 62 21 9 5 0 0 3 86 5 58
2020 CIPTC-10 55 20 12 9 1 0 3 78 10 69
2019 CIPTC 44 26 16 5 3 1 5 74 9 160
2019 CIPTC-07 31 39 8 3 6 0 14 81 10 36
2019 CIPTC-09 50 22 20 2 7 0 0 72 9 46
2019 CIPTC-10 48 21 15 13 0 2 2 72 13 48

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 76 5 4 3 0 7 5 92 3 203
2020 CIPTC-06 70 20 0 0 0 0 10 100 0 10
2020 CIPTC-07 87 3 0 3 0 3 5 97 3 39
2020 CIPTC-08 68 8 4 4 0 4 12 90 5 25
2020 CIPTC-09 69 5 7 3 0 12 3 88 4 58
2020 CIPTC-10 80 4 4 3 0 6 3 92 3 69
2019 CIPTC 72 7 5 4 1 5 5 88 6 159
2019 CIPTC-07 69 6 3 3 0 8 11 93 3 36
2019 CIPTC-09 70 7 7 11 2 2 2 80 14 46
2019 CIPTC-10 83 4 4 0 2 4 2 93 2 48

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 78 9 3 0 0 0 9 96 1 203
2020 CIPTC-06 91 0 0 0 0 0 9 100 0 11
2020 CIPTC-07 77 15 3 0 0 0 5 97 0 39
2020 CIPTC-08 72 8 0 0 0 0 20 100 0 25
2020 CIPTC-09 71 10 5 2 0 0 12 92 2 58
2020 CIPTC-10 87 6 3 0 0 0 4 97 0 68
2019 CIPTC 78 4 1 0 1 1 14 98 1 159
2019 CIPTC-07 74 6 0 0 0 0 20 100 0 35
2019 CIPTC-09 74 7 0 0 2 2 15 97 3 46
2019 CIPTC-10 90 0 2 0 2 0 6 96 2 48

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 31 43 14 6 3 2 0 76 10 204
2020 CIPTC-06 55 27 9 9 0 0 0 82 9 11
2020 CIPTC-07 15 49 23 3 8 3 0 66 11 39
2020 CIPTC-08 28 44 12 8 4 0 4 75 13 25
2020 CIPTC-09 40 36 10 9 2 3 0 79 11 58
2020 CIPTC-10 32 46 12 6 3 1 0 79 9 69
2019 CIPTC 19 41 24 8 4 4 0 62 13 160
2019 CIPTC-07 11 44 31 6 6 3 0 57 11 36
2019 CIPTC-09 22 35 24 13 4 2 0 58 18 46
2019 CIPTC-10 19 46 23 6 4 2 0 66 11 48
2018 CIPTC 20 40 23 10 4 3 0 61 15 116
2018 CIPTC-07 15 30 40 5 10 0 0 45 15 20
2018 CIPTC-09 17 40 27 13 3 0 0 57 17 30
2018 CIPTC-10 22 49 9 11 4 4 0 74 16 45
2017 CIPTC 31 38 17 8 4 2 0 70 13 137
2017 CIPTC-07 18 47 12 12 6 6 0 69 19 17
2017 CIPTC-08 31 35 23 12 0 0 0 65 12 26
2017 CIPTC-09 23 40 20 8 8 3 0 64 15 40
2017 CIPTC-10 38 40 13 4 4 0 0 78 9 45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 40 40 12 3 3 2 0 82 6 202
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 38 38 5 5 5 8 0 83 11 39
2020 CIPTC-08 40 48 12 0 0 0 0 88 0 25
2020 CIPTC-09 45 36 14 4 0 2 0 82 4 56
2020 CIPTC-10 32 45 14 3 6 0 0 77 9 69
2019 CIPTC 34 42 11 9 3 1 0 77 13 159
2019 CIPTC-07 22 56 6 8 6 3 0 80 14 36
2019 CIPTC-09 35 35 11 17 2 0 0 70 20 46
2019 CIPTC-10 28 51 9 9 4 0 0 79 13 47
2018 CIPTC 48 36 11 3 3 0 0 84 5 113
2018 CIPTC-07 47 37 16 0 0 0 0 84 0 19
2018 CIPTC-09 31 41 14 7 7 0 0 72 14 29
2018 CIPTC-10 59 32 7 0 2 0 0 91 2 44
2017 CIPTC 47 39 7 3 2 1 0 87 5 137
2017 CIPTC-07 59 35 0 0 0 6 0 100 0 17
2017 CIPTC-08 42 38 12 0 4 4 0 84 4 26
2017 CIPTC-09 43 43 8 3 5 0 0 85 8 40
2017 CIPTC-10 49 38 7 7 0 0 0 87 7 45
2014 CIPTC 55 27 13 1 2 2 0 84 3 102
2014 CIPTC-07 57 17 17 3 0 7 0 79 4 30
2014 CIPTC-09 79 7 7 0 7 0 0 86 7 14
2014 CIPTC-10 54 37 7 0 2 0 0 90 2 41

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 37 38 13 6 2 3 0 77 9 202
2020 CIPTC-06 55 45 0 0 0 0 0 100 0 11
2020 CIPTC-07 39 47 3 5 3 3 0 89 8 38
2020 CIPTC-08 40 40 4 8 4 4 0 83 13 25
2020 CIPTC-09 38 34 19 7 0 2 0 74 7 58
2020 CIPTC-10 28 35 21 6 4 6 0 67 11 68
2019 CIPTC 39 37 15 5 3 2 0 77 8 158
2019 CIPTC-07 42 33 11 6 3 6 0 79 9 36
2019 CIPTC-09 30 48 13 9 0 0 0 78 9 46
2019 CIPTC-10 35 38 17 2 6 2 0 74 9 48
2018 CIPTC 45 36 13 2 2 2 0 83 4 113
2018 CIPTC-07 58 26 16 0 0 0 0 84 0 19
2018 CIPTC-09 34 38 17 7 3 0 0 72 10 29
2018 CIPTC-10 50 34 14 0 2 0 0 84 2 44
2017 CIPTC 44 38 11 2 2 3 0 84 5 137
2017 CIPTC-07 41 47 0 0 0 12 0 100 0 17
2017 CIPTC-08 38 35 19 4 0 4 0 76 4 26
2017 CIPTC-09 43 43 8 3 5 0 0 85 8 40
2017 CIPTC-10 47 33 13 2 2 2 0 82 5 45
2014 CIPTC 55 22 14 5 0 5 0 80 5 102
2014 CIPTC-07 53 10 17 7 0 13 0 73 8 30
2014 CIPTC-09 71 21 7 0 0 0 0 93 0 14
2014 CIPTC-10 56 22 12 7 0 2 0 80 8 41

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 32 33 15 7 5 8 0 70 13 203
2020 CIPTC-06 64 27 9 0 0 0 0 91 0 11
2020 CIPTC-07 38 31 10 3 5 13 0 79 9 39
2020 CIPTC-08 29 33 8 17 0 13 0 71 19 24
2020 CIPTC-09 29 38 16 7 7 3 0 70 14 58
2020 CIPTC-10 25 29 22 9 6 10 0 60 16 69

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 42 31 12 7 3 2 2 76 11 204
2020 CIPTC-06 64 27 0 9 0 0 0 91 9 11
2020 CIPTC-07 33 41 13 3 5 5 0 78 8 39
2020 CIPTC-08 48 28 4 8 0 4 8 86 9 25
2020 CIPTC-09 48 24 14 9 2 2 2 75 11 58
2020 CIPTC-10 35 32 16 7 6 1 3 70 14 69

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 66 27 4 2 1 0 0 93 3 203
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 67 26 5 0 3 0 0 92 3 39
2020 CIPTC-08 68 24 8 0 0 0 0 92 0 25
2020 CIPTC-09 70 21 4 5 0 0 0 91 5 57
2020 CIPTC-10 57 36 4 1 1 0 0 93 3 69
2019 CIPTC 52 32 11 4 0 0 0 84 4 159
2019 CIPTC-07 56 39 6 0 0 0 0 94 0 36
2019 CIPTC-09 48 26 20 7 0 0 0 74 7 46
2019 CIPTC-10 47 34 13 6 0 0 0 81 6 47
2018 CIPTC 57 32 6 4 1 0 0 88 5 113
2018 CIPTC-07 47 47 5 0 0 0 0 95 0 19
2018 CIPTC-09 52 17 21 7 3 0 0 69 10 29
2018 CIPTC-10 61 34 0 5 0 0 0 95 5 44
2017 CIPTC 52 35 7 4 1 0 0 87 6 136
2017 CIPTC-07 76 18 6 0 0 0 0 94 0 17
2017 CIPTC-08 48 36 12 4 0 0 0 84 4 25
2017 CIPTC-09 48 38 5 5 5 0 0 85 10 40
2017 CIPTC-10 49 38 9 4 0 0 0 87 4 45
2014 CIPTC 63 27 7 2 1 0 0 90 3 102
2014 CIPTC-07 67 27 3 3 0 0 0 93 3 30
2014 CIPTC-09 86 14 0 0 0 0 0 100 0 14
2014 CIPTC-10 51 39 5 2 2 0 0 90 5 41

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 53 33 7 4 3 0 0 86 7 204
2020 CIPTC-06 82 9 9 0 0 0 0 91 0 11
2020 CIPTC-07 54 36 3 3 5 0 0 90 8 39
2020 CIPTC-08 60 28 8 4 0 0 0 88 4 25
2020 CIPTC-09 48 38 5 5 3 0 0 86 9 58
2020 CIPTC-10 49 35 9 4 3 0 0 84 7 69
2019 CIPTC 41 26 16 14 4 0 0 66 18 160
2019 CIPTC-07 36 39 14 6 6 0 0 75 11 36
2019 CIPTC-09 41 24 9 22 4 0 0 65 26 46
2019 CIPTC-10 38 25 21 15 2 0 0 63 17 48
2018 CIPTC 29 38 21 10 3 0 0 67 13 112
2018 CIPTC-07 26 47 21 5 0 0 0 74 5 19
2018 CIPTC-09 21 38 21 17 3 0 0 59 21 29
2018 CIPTC-10 35 33 19 12 2 0 0 67 14 43
2017 CIPTC 42 31 15 6 6 0 1 73 12 137
2017 CIPTC-07 41 35 18 6 0 0 0 76 6 17
2017 CIPTC-08 38 38 12 4 8 0 0 77 12 26
2017 CIPTC-09 45 25 10 10 10 0 0 70 20 40
2017 CIPTC-10 40 31 20 4 4 0 0 71 9 45
2014 CIPTC 52 28 15 0 3 2 0 82 3 102
2014 CIPTC-07 53 23 17 0 3 3 0 79 3 30
2014 CIPTC-09 79 7 7 0 0 7 0 92 0 14
2014 CIPTC-10 44 41 12 0 2 0 0 85 2 41

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 51 36 7 3 2 0 0 87 6 201
2020 CIPTC-06 82 9 9 0 0 0 0 91 0 11
2020 CIPTC-07 45 42 8 0 5 0 0 87 5 38
2020 CIPTC-08 60 28 8 4 0 0 0 88 4 25
2020 CIPTC-09 47 40 4 7 2 0 0 88 9 57
2020 CIPTC-10 49 37 9 3 3 0 0 85 6 68
2019 CIPTC 36 31 16 13 5 0 0 67 18 160
2019 CIPTC-07 28 42 17 6 8 0 0 69 14 36
2019 CIPTC-09 35 30 9 24 2 0 0 65 26 46
2019 CIPTC-10 35 29 17 15 4 0 0 65 19 48
2018 CIPTC 31 35 19 12 3 0 0 66 15 113
2018 CIPTC-07 37 32 21 11 0 0 0 68 11 19
2018 CIPTC-09 21 38 21 17 3 0 0 59 21 29
2018 CIPTC-10 36 30 16 16 2 0 0 66 18 44
2017 CIPTC 39 34 16 7 4 0 0 73 11 135
2017 CIPTC-07 38 44 19 0 0 0 0 81 0 16
2017 CIPTC-08 38 35 15 8 4 0 0 73 12 26
2017 CIPTC-09 33 36 15 8 8 0 0 69 15 39
2017 CIPTC-10 42 29 15 11 2 0 0 71 13 45
2014 CIPTC 47 39 12 2 1 0 0 85 3 101
2014 CIPTC-07 47 33 17 3 0 0 0 80 3 30
2014 CIPTC-09 77 23 0 0 0 0 0 100 0 13
2014 CIPTC-10 41 46 7 2 2 0 0 88 5 41

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 50 26 9 7 4 4 0 79 11 202
2020 CIPTC-06 70 10 0 20 0 0 0 80 20 10
2020 CIPTC-07 49 28 8 5 8 3 0 79 13 39
2020 CIPTC-08 56 24 12 8 0 0 0 80 8 25
2020 CIPTC-09 49 28 7 9 4 4 0 80 13 57
2020 CIPTC-10 45 28 12 4 4 7 0 78 9 69
2019 CIPTC 30 23 15 18 13 1 0 53 32 159
2019 CIPTC-07 31 22 11 25 11 0 0 53 36 36
2019 CIPTC-09 33 20 9 20 20 0 0 52 39 46
2019 CIPTC-10 23 36 15 15 11 0 0 60 26 47
2018 CIPTC 33 23 23 10 9 3 0 57 19 113
2018 CIPTC-07 26 32 32 5 0 5 0 61 6 19
2018 CIPTC-09 24 28 17 17 14 0 0 52 31 29
2018 CIPTC-10 45 14 18 7 11 5 0 62 19 44
2017 CIPTC 38 23 18 12 7 1 0 62 20 137
2017 CIPTC-07 35 41 6 12 6 0 0 76 18 17
2017 CIPTC-08 38 15 35 0 12 0 0 54 12 26
2017 CIPTC-09 38 15 15 23 10 0 0 53 33 40
2017 CIPTC-10 42 27 15 9 4 2 0 71 14 45
2014 CIPTC 41 28 20 4 3 4 1 72 7 102
2014 CIPTC-07 33 33 20 3 3 3 3 71 7 30
2014 CIPTC-09 50 29 7 7 0 7 0 85 8 14
2014 CIPTC-10 46 27 17 2 2 5 0 77 5 41
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 CIPTC 26 45 28 204
2020 CIPTC-06 9 64 27 11
2020 CIPTC-07 31 41 28 39
2020 CIPTC-08 24 48 28 25
2020 CIPTC-09 28 45 28 58
2020 CIPTC-10 28 43 29 69
2019 CIPTC 35 23 42 160
2019 CIPTC-07 28 25 47 36
2019 CIPTC-09 35 26 39 46
2019 CIPTC-10 31 23 46 48
2018 CIPTC 34 31 35 115
2018 CIPTC-07 25 45 30 20
2018 CIPTC-09 43 17 40 30
2018 CIPTC-10 25 36 39 44
2017 CIPTC 17 37 46 137
2017 CIPTC-07 12 47 41 17
2017 CIPTC-08 19 42 38 26
2017 CIPTC-09 25 28 48 40
2017 CIPTC-10 11 42 47 45
2014 CIPTC 31 38 30 102
2014 CIPTC-07 37 40 23 30
2014 CIPTC-09 21 29 50 14
2014 CIPTC-10 29 39 32 41

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 CIPTC 9 39 37 2 6 7 54
2020 CIPTC-07 0 58 33 0 8 0 12
2020 CIPTC-09 0 56 44 0 0 0 16
2020 CIPTC-10 26 16 47 0 5 5 19
2019 CIPTC 4 23 61 5 2 5 56
2019 CIPTC-09 6 38 50 0 0 6 16
2019 CIPTC-10 0 13 80 7 0 0 15
2018 CIPTC 3 38 44 5 3 8 39
2018 CIPTC-09 0 31 62 0 0 8 13
2018 CIPTC-10 9 36 36 9 9 0 11
2017 CIPTC 4 43 48 0 4 0 23
2017 CIPTC-09 0 40 60 0 0 0 10
2014 CIPTC 13 37 38 3 9999 9 32
2014 CIPTC-07 18 36 36 0 9999 9 11
2014 CIPTC-10 17 25 42 8 9999 8 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 6 94 204
2020 CIPTC-06 0 100 11
2020 CIPTC-07 13 87 39
2019 CIPTC 9 91 160
2019 CIPTC-07 14 86 36
2019 CIPTC-08 0 100 21
2019 CIPTC-09 15 85 46
2018 CIPTC 13 87 115
2018 CIPTC-09 23 77 30

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 58 42 12
2019 CIPTC 47 53 15
2018 CIPTC 47 53 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 67 33 15
2018 CIPTC 67 33 15

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 0 100 12
2018 CIPTC 0 100 15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 53 47 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 47 53 15
2018 CIPTC 53 47 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 40 60 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 50 50 12
2019 CIPTC 60 40 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 33 67 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 60 40 15
2018 CIPTC 60 40 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 0 100 12
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 50 50 12
2019 CIPTC 33 67 15
2018 CIPTC 40 60 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 47 53 15
2018 CIPTC 47 53 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 33 67 15
2018 CIPTC 33 67 15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 40 60 15
2018 CIPTC 33 67 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 33 67 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 40 60 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 33 67 15
2018 CIPTC 53 47 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 53 47 15
2018 CIPTC 53 47 15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 15
2018 CIPTC 0 100 15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 20 12 10 2 3 43 10 69 10 204
2020 CIPTC-06 27 36 0 0 0 36 0 100 0 11
2020 CIPTC-07 21 13 8 5 5 38 10 65 20 39
2020 CIPTC-08 12 4 0 0 8 56 20 67 33 25
2020 CIPTC-09 26 16 14 2 0 33 10 73 3 58
2020 CIPTC-10 17 7 13 1 3 52 6 59 10 69
2019 CIPTC 14 9 18 6 3 35 14 47 17 160
2019 CIPTC-07 11 11 19 0 0 44 14 53 0 36
2019 CIPTC-09 17 17 15 9 7 22 13 53 23 46
2019 CIPTC-10 19 6 15 6 4 33 17 50 21 48
2018 CIPTC 17 20 8 6 2 29 18 70 15 115
2018 CIPTC-07 15 20 10 5 0 15 35 70 10 20
2018 CIPTC-09 17 27 3 13 0 30 10 72 22 30
2018 CIPTC-10 23 11 7 5 5 32 18 68 18 44
2017 CIPTC 17 18 11 1 4 35 14 69 10 137
2017 CIPTC-07 18 18 24 6 0 24 12 55 9 17
2017 CIPTC-08 19 15 23 0 0 31 12 60 0 26
2017 CIPTC-09 15 10 3 3 8 50 13 67 27 40
2017 CIPTC-10 13 27 9 0 4 29 18 75 8 45
2014 CIPTC 17 19 13 7 3 33 9 61 17 102
2014 CIPTC-07 20 23 7 13 0 27 10 68 21 30
2014 CIPTC-09 21 7 21 0 0 50 0 57 0 14
2014 CIPTC-10 12 17 15 2 0 41 12 63 5 41

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 34 33 13 3 2 13 1 79 6 203
2020 CIPTC-06 73 18 0 0 0 9 0 100 0 11
2020 CIPTC-07 32 26 18 5 3 13 3 69 9 38
2020 CIPTC-08 44 20 12 4 4 12 4 76 10 25
2020 CIPTC-09 33 45 5 3 0 12 2 90 4 58
2020 CIPTC-10 28 35 19 1 3 14 0 73 5 69
2019 CIPTC 34 31 15 6 3 12 0 73 10 160
2019 CIPTC-07 36 22 25 6 3 8 0 64 9 36
2019 CIPTC-09 37 26 17 7 4 9 0 69 12 46
2019 CIPTC-10 27 42 10 6 2 13 0 79 10 48
2018 CIPTC 32 39 12 4 2 10 3 80 6 114
2018 CIPTC-07 25 45 10 5 0 10 5 82 6 20
2018 CIPTC-09 28 45 10 10 0 7 0 78 11 29
2018 CIPTC-10 39 32 11 0 5 11 2 82 5 44
2017 CIPTC 34 38 10 4 1 12 1 83 6 136
2017 CIPTC-07 29 47 12 0 0 12 0 87 0 17
2017 CIPTC-08 35 38 23 4 0 0 0 73 4 26
2017 CIPTC-09 23 44 5 8 3 15 3 81 13 39
2017 CIPTC-10 40 31 7 2 2 18 0 87 5 45
2014 CIPTC 32 35 15 5 0 13 0 78 6 102
2014 CIPTC-07 27 50 7 3 0 13 0 88 4 30
2014 CIPTC-09 43 14 14 7 0 21 0 73 9 14
2014 CIPTC-10 32 34 17 2 0 15 0 77 3 41
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 3 97 204
2020 CIPTC-06 0 100 11
2020 CIPTC-07 0 100 39
2019 CIPTC 8 92 160
2019 CIPTC-08 0 100 21
2019 CIPTC-09 22 78 46
2018 CIPTC 9 91 116

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 100 0 13
2019 CIPTC-09 100 0 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 38 62 13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 38 62 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CIPTC 0 100 11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 62 38 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 38 62 13
2018 CIPTC 45 55 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 54 46 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CIPTC 0 100 13
2019 CIPTC-09 0 100 10
2018 CIPTC 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 19 13 14 1 1 44 8 65 5 203
2020 CIPTC-06 27 36 0 0 0 36 0 100 0 11
2020 CIPTC-07 18 15 13 0 0 41 13 72 0 39
2020 CIPTC-08 16 4 8 8 0 52 12 56 22 25
2020 CIPTC-09 21 14 17 0 2 40 7 65 3 58
2020 CIPTC-10 18 9 18 0 3 49 4 56 6 68
2019 CIPTC 15 9 15 5 3 43 10 51 16 159
2019 CIPTC-07 11 11 14 0 3 53 8 57 7 36
2019 CIPTC-09 20 11 15 11 2 30 11 52 22 46
2019 CIPTC-10 19 4 15 4 4 40 13 50 18 47
2018 CIPTC 21 17 7 5 1 37 12 75 12 115
2018 CIPTC-07 15 10 15 0 0 25 35 63 0 20
2018 CIPTC-09 17 23 3 17 0 33 7 67 28 30
2018 CIPTC-10 30 9 5 0 2 43 11 85 5 44
2017 CIPTC 16 10 12 2 2 42 15 61 10 137
2017 CIPTC-07 18 18 24 6 0 18 18 55 9 17
2017 CIPTC-08 23 12 12 4 4 35 12 64 14 26
2017 CIPTC-09 15 8 8 3 3 53 13 64 14 40
2017 CIPTC-10 9 11 13 0 2 47 18 57 6 45
2014 CIPTC 13 10 13 1 1 52 11 60 5 102
2014 CIPTC-07 13 13 17 0 0 43 13 62 0 30
2014 CIPTC-09 21 0 29 0 0 50 0 43 0 14
2014 CIPTC-10 10 12 5 0 2 54 17 75 8 41

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 35 33 15 3 1 11 1 77 6 203
2020 CIPTC-06 64 18 9 0 0 9 0 90 0 11
2020 CIPTC-07 26 37 18 3 0 13 3 75 3 38
2020 CIPTC-08 44 24 8 4 4 16 0 81 10 25
2020 CIPTC-09 34 40 12 5 0 7 2 81 6 58
2020 CIPTC-10 32 29 20 3 3 13 0 70 7 69
2019 CIPTC 34 28 18 4 3 11 3 71 9 160
2019 CIPTC-07 36 25 22 0 3 11 3 71 3 36
2019 CIPTC-09 43 15 20 11 4 4 2 63 16 46
2019 CIPTC-10 27 40 13 2 4 10 4 78 7 48
2018 CIPTC 34 34 10 3 1 16 3 83 5 115
2018 CIPTC-07 35 30 15 0 0 15 5 81 0 20
2018 CIPTC-09 23 37 10 13 0 17 0 72 16 30
2018 CIPTC-10 41 30 7 0 2 18 2 89 3 44
2017 CIPTC 31 31 10 4 1 20 4 81 6 137
2017 CIPTC-07 35 35 6 0 0 24 0 92 0 17
2017 CIPTC-08 27 38 15 8 0 8 4 74 9 26
2017 CIPTC-09 25 30 8 5 3 28 3 79 11 40
2017 CIPTC-10 33 29 9 2 0 22 4 85 3 45
2014 CIPTC 31 29 10 1 1 24 3 84 3 102
2014 CIPTC-07 27 40 13 0 0 17 3 83 0 30
2014 CIPTC-09 43 21 14 0 0 21 0 82 0 14
2014 CIPTC-10 32 29 2 0 2 29 5 93 4 41
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 41 24 12 12 7 0 4 68 19 203
2020 CIPTC-06 27 36 0 18 9 0 9 70 30 11
2020 CIPTC-07 41 18 5 18 13 0 5 62 32 39
2020 CIPTC-08 60 16 12 4 0 0 8 83 4 25
2020 CIPTC-09 35 35 12 12 4 0 2 71 16 57
2020 CIPTC-10 43 20 16 10 7 0 3 66 18 69

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 57 26 11 3 1 0 0 84 5 202
2020 CIPTC-06 82 9 9 0 0 0 0 91 0 11
2020 CIPTC-07 56 31 10 3 0 0 0 87 3 39
2020 CIPTC-08 64 28 4 4 0 0 0 92 4 25
2020 CIPTC-09 49 30 16 2 2 0 2 80 4 57
2020 CIPTC-10 59 22 12 6 1 0 0 81 7 68
2019 CIPTC 47 26 17 6 3 0 1 74 9 159
2019 CIPTC-07 36 33 22 6 0 0 3 71 6 36
2019 CIPTC-09 51 24 16 4 4 0 0 76 9 45
2019 CIPTC-10 46 31 13 6 4 0 0 77 10 48
2018 CIPTC 47 31 13 4 3 0 1 79 8 115
2018 CIPTC-07 40 35 20 5 0 0 0 75 5 20
2018 CIPTC-09 53 23 17 0 3 0 3 79 3 30
2018 CIPTC-10 52 27 7 9 5 0 0 80 14 44
2017 CIPTC 54 28 9 3 4 0 2 84 7 136
2017 CIPTC-07 47 29 12 6 0 0 6 81 6 17
2017 CIPTC-08 50 35 0 8 4 0 4 88 12 26
2017 CIPTC-09 50 23 18 3 8 0 0 73 10 40
2017 CIPTC-10 66 23 7 0 2 0 2 91 2 44

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 16 29 31 13 11 0 0 45 24 204
2020 CIPTC-06 55 9 36 0 0 0 0 64 0 11
2020 CIPTC-07 18 36 28 10 8 0 0 54 18 39
2020 CIPTC-08 24 40 20 8 8 0 0 64 16 25
2020 CIPTC-09 9 31 33 14 10 2 2 41 25 58
2020 CIPTC-10 12 23 33 17 14 0 0 35 32 69
2019 CIPTC 16 29 28 19 8 0 0 45 27 159
2019 CIPTC-07 17 19 33 19 11 0 0 36 31 36
2019 CIPTC-09 17 22 30 26 4 0 0 39 30 46
2019 CIPTC-10 11 34 26 19 11 0 0 45 30 47
2018 CIPTC 10 23 32 23 10 0 0 34 34 115
2018 CIPTC-07 10 30 30 30 0 0 0 40 30 20
2018 CIPTC-09 13 23 33 20 10 0 0 37 30 30
2018 CIPTC-10 11 18 32 20 18 0 0 30 39 44
2017 CIPTC 17 33 20 18 12 0 0 50 30 137
2017 CIPTC-07 12 35 12 29 12 0 0 47 41 17
2017 CIPTC-08 15 23 31 23 8 0 0 38 31 26
2017 CIPTC-09 15 33 23 8 23 0 0 48 30 40
2017 CIPTC-10 22 33 18 18 9 0 0 56 27 45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 24 32 24 10 9 0 1 57 19 204
2020 CIPTC-06 55 0 27 9 0 0 9 60 10 11
2020 CIPTC-07 36 38 15 5 5 0 0 74 10 39
2020 CIPTC-08 32 28 20 8 8 0 4 63 17 25
2020 CIPTC-09 16 40 19 14 9 2 2 57 23 58
2020 CIPTC-10 17 28 33 10 12 0 0 45 22 69
2019 CIPTC 19 31 24 16 10 0 0 50 26 159
2019 CIPTC-07 14 39 28 8 11 0 0 53 19 36
2019 CIPTC-09 24 17 33 15 11 0 0 41 26 46
2019 CIPTC-10 11 38 15 23 13 0 0 49 36 47
2018 CIPTC 14 33 25 20 7 0 1 47 28 113
2018 CIPTC-07 32 21 21 21 5 0 0 53 26 19
2018 CIPTC-09 10 37 27 17 7 0 3 48 24 30
2018 CIPTC-10 9 33 23 26 9 0 0 42 35 43
2017 CIPTC 18 37 26 11 7 0 0 55 18 137
2017 CIPTC-07 12 47 35 0 6 0 0 59 6 17
2017 CIPTC-08 15 42 27 15 0 0 0 58 15 26
2017 CIPTC-09 18 30 23 18 13 0 0 48 30 40
2017 CIPTC-10 20 38 27 7 9 0 0 58 15 45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 21 28 23 17 10 0 1 50 27 204
2020 CIPTC-06 64 18 0 9 0 0 9 90 10 11
2020 CIPTC-07 31 28 18 10 13 0 0 59 23 39
2020 CIPTC-08 28 32 16 16 8 0 0 60 24 25
2020 CIPTC-09 14 28 28 24 5 0 2 42 30 58
2020 CIPTC-10 12 29 29 17 13 0 0 41 30 69
2019 CIPTC 21 21 23 20 13 1 1 43 34 158
2019 CIPTC-07 17 11 22 25 19 3 3 29 47 36
2019 CIPTC-09 24 20 22 20 11 2 0 45 32 45
2019 CIPTC-10 9 32 30 15 15 0 0 40 30 47
2018 CIPTC 16 20 25 26 10 1 2 37 38 115
2018 CIPTC-07 15 20 20 40 0 0 5 37 42 20
2018 CIPTC-09 17 27 3 40 10 3 0 45 52 30
2018 CIPTC-10 16 18 27 18 18 0 2 35 37 44
2017 CIPTC 23 27 21 14 14 0 0 51 28 136
2017 CIPTC-07 24 0 41 24 12 0 0 24 35 17
2017 CIPTC-08 15 35 27 12 12 0 0 50 23 26
2017 CIPTC-09 26 23 15 13 23 0 0 49 36 39
2017 CIPTC-10 27 31 15 16 11 0 0 58 27 45

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 33 13 7 5 0 1 74 13 203
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 59 28 3 5 3 0 3 89 8 39
2020 CIPTC-08 48 36 4 12 0 0 0 84 12 25
2020 CIPTC-09 24 45 21 5 2 2 2 71 7 58
2020 CIPTC-10 34 28 18 9 12 0 0 62 21 68
2019 CIPTC 36 35 14 6 5 0 3 73 12 159
2019 CIPTC-07 28 36 22 3 6 0 6 68 9 36
2019 CIPTC-09 37 35 17 9 2 0 0 72 11 46
2019 CIPTC-10 34 43 9 6 9 0 0 77 15 47
2018 CIPTC 40 26 17 7 6 0 3 68 14 115
2018 CIPTC-07 45 25 5 25 0 0 0 70 25 20
2018 CIPTC-09 40 30 17 3 7 0 3 72 10 30
2018 CIPTC-10 39 23 23 2 11 0 2 63 14 44
2017 CIPTC 37 31 17 8 4 1 2 70 13 137
2017 CIPTC-07 41 12 12 18 6 0 12 60 27 17
2017 CIPTC-08 35 35 15 12 0 4 0 72 12 26
2017 CIPTC-09 38 25 18 8 10 0 3 64 18 40
2017 CIPTC-10 35 38 20 4 2 0 0 73 7 45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 28 33 21 8 9 0 0 62 17 204
2020 CIPTC-06 73 18 0 9 0 0 0 91 9 11
2020 CIPTC-07 28 33 23 5 10 0 0 62 15 39
2020 CIPTC-08 36 36 16 12 0 0 0 72 12 25
2020 CIPTC-09 24 40 19 9 9 0 0 64 17 58
2020 CIPTC-10 23 30 28 6 13 0 0 54 19 69
2019 CIPTC 29 34 23 8 6 0 0 63 14 159
2019 CIPTC-07 23 29 26 9 14 0 0 51 23 35
2019 CIPTC-09 35 26 26 9 4 0 0 61 13 46
2019 CIPTC-10 23 40 21 10 6 0 0 63 17 48
2018 CIPTC 26 32 22 9 10 0 2 59 19 114
2018 CIPTC-07 35 20 20 15 5 0 5 58 21 20
2018 CIPTC-09 31 34 14 7 10 0 3 68 18 29
2018 CIPTC-10 18 36 20 11 14 0 0 55 25 44
2017 CIPTC 35 30 22 7 7 0 0 65 13 137
2017 CIPTC-07 35 29 12 18 6 0 0 65 24 17
2017 CIPTC-08 38 27 27 8 0 0 0 65 8 26
2017 CIPTC-09 30 30 20 5 15 0 0 60 20 40
2017 CIPTC-10 44 27 22 2 4 0 0 71 7 45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 40 18 16 11 7 0 7 63 20 203
2020 CIPTC-06 64 9 18 0 0 0 9 80 0 11
2020 CIPTC-07 41 23 13 8 10 0 5 68 19 39
2020 CIPTC-08 44 16 4 16 0 0 20 75 20 25
2020 CIPTC-09 33 18 25 12 7 0 5 54 20 57
2020 CIPTC-10 41 19 14 10 10 0 6 63 22 69

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 40 30 19 6 4 1 0 71 10 204
2020 CIPTC-06 64 18 0 9 9 0 0 82 18 11
2020 CIPTC-07 44 31 10 10 3 3 0 76 13 39
2020 CIPTC-08 60 16 20 4 0 0 0 76 4 25
2020 CIPTC-09 33 33 22 7 2 2 2 68 9 58
2020 CIPTC-10 32 35 23 3 7 0 0 67 10 69
2019 CIPTC 24 37 24 8 6 1 1 62 14 160
2019 CIPTC-07 19 47 17 8 6 0 3 69 14 36
2019 CIPTC-09 26 39 20 9 4 2 0 67 13 46
2019 CIPTC-10 17 33 33 8 8 0 0 50 17 48
2018 CIPTC 22 35 28 9 4 0 1 57 14 116
2018 CIPTC-07 15 25 45 5 5 0 5 42 11 20
2018 CIPTC-09 20 40 33 7 0 0 0 60 7 30
2018 CIPTC-10 27 36 20 11 7 0 0 62 18 45
2017 CIPTC 29 41 17 8 4 0 0 70 12 137
2017 CIPTC-07 24 59 12 6 0 0 0 82 6 17
2017 CIPTC-08 19 54 15 12 0 0 0 73 12 26
2017 CIPTC-09 28 33 23 8 10 0 0 60 18 40
2017 CIPTC-10 36 31 20 9 4 0 0 67 14 45

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 29 30 24 12 5 1 1 59 17 200
2020 CIPTC-06 64 9 27 0 0 0 0 73 0 11
2020 CIPTC-07 34 34 21 8 3 0 0 68 11 38
2020 CIPTC-08 36 44 8 8 4 0 0 80 12 25
2020 CIPTC-09 22 24 33 12 5 2 2 48 18 58
2020 CIPTC-10 23 30 24 15 8 0 0 53 23 66
2019 CIPTC 17 29 30 18 4 0 1 46 23 159
2019 CIPTC-07 22 31 33 11 0 0 3 54 11 36
2019 CIPTC-09 16 27 29 24 4 0 0 42 29 45
2019 CIPTC-10 10 25 31 25 8 0 0 35 33 48
2018 CIPTC 17 31 27 15 9 1 1 49 24 116
2018 CIPTC-07 35 20 25 0 10 5 5 61 11 20
2018 CIPTC-09 13 43 20 17 7 0 0 57 23 30
2018 CIPTC-10 16 22 31 20 11 0 0 38 31 45
2017 CIPTC 13 37 18 21 10 1 0 51 32 137
2017 CIPTC-07 12 47 12 24 6 0 0 59 29 17
2017 CIPTC-08 8 46 15 27 0 4 0 56 28 26
2017 CIPTC-09 15 28 23 20 15 0 0 43 35 40
2017 CIPTC-10 11 33 20 20 15 0 0 44 35 45

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 34 15 7 4 0 0 73 11 204
2020 CIPTC-06 73 0 9 18 0 0 0 73 18 11
2020 CIPTC-07 51 31 8 5 5 0 0 82 10 39
2020 CIPTC-08 48 36 8 8 0 0 0 84 8 25
2020 CIPTC-09 31 36 21 7 2 2 2 70 9 58
2020 CIPTC-10 30 36 19 7 7 0 0 67 14 69
2019 CIPTC 19 35 26 13 7 0 1 54 20 160
2019 CIPTC-07 14 47 28 8 3 0 0 61 11 36
2019 CIPTC-09 24 30 26 15 4 0 0 54 20 46
2019 CIPTC-10 10 40 23 17 10 0 0 50 27 48
2018 CIPTC 21 40 20 15 3 0 1 61 18 115
2018 CIPTC-07 50 25 15 10 0 0 0 75 10 20
2018 CIPTC-09 17 53 17 7 3 0 3 72 10 30
2018 CIPTC-10 16 34 25 18 7 0 0 50 25 44
2017 CIPTC 22 37 23 12 6 0 1 59 18 137
2017 CIPTC-07 24 35 35 0 0 0 6 63 0 17
2017 CIPTC-08 31 42 8 15 4 0 0 73 19 26
2017 CIPTC-09 25 30 25 13 8 0 0 55 20 40
2017 CIPTC-10 11 38 27 15 9 0 0 49 24 45

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 58 25 9 4 2 0 1 85 7 202
2020 CIPTC-06 73 9 0 9 9 0 0 82 18 11
2020 CIPTC-07 56 31 5 3 3 0 3 89 5 39
2020 CIPTC-08 60 32 4 4 0 0 0 92 4 25
2020 CIPTC-09 62 24 3 5 3 0 2 88 9 58
2020 CIPTC-10 54 24 19 3 0 0 0 78 3 67
2019 CIPTC 38 30 14 12 5 0 1 68 17 159
2019 CIPTC-07 36 25 25 11 3 0 0 61 14 36
2019 CIPTC-09 40 29 9 16 7 0 0 69 22 45
2019 CIPTC-10 35 38 10 10 6 0 0 73 17 48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 31 38 19 9 3 0 0 69 12 202
2020 CIPTC-06 55 18 18 9 0 0 0 73 9 11
2020 CIPTC-07 31 36 15 13 5 0 0 67 18 39
2020 CIPTC-08 25 50 21 0 4 0 0 75 4 24
2020 CIPTC-09 36 41 14 5 3 0 0 78 9 58
2020 CIPTC-10 25 37 24 13 1 0 0 62 15 68

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 33 18 7 2 0 1 72 9 203
2020 CIPTC-06 70 10 10 10 0 0 0 80 10 10
2020 CIPTC-07 31 36 23 8 3 0 0 67 10 39
2020 CIPTC-08 48 32 12 4 0 0 4 83 4 25
2020 CIPTC-09 41 38 12 7 0 0 2 81 7 58
2020 CIPTC-10 35 28 25 9 4 0 0 62 13 69
2019 CIPTC 35 33 18 8 5 0 1 68 13 160
2019 CIPTC-07 36 25 22 6 8 0 3 63 14 36
2019 CIPTC-09 33 33 17 11 7 0 0 65 17 46
2019 CIPTC-10 35 38 13 13 2 0 0 73 15 48
2018 CIPTC 35 40 15 8 3 0 0 75 10 116
2018 CIPTC-07 30 50 5 10 5 0 0 80 15 20
2018 CIPTC-09 33 43 10 10 3 0 0 77 13 30
2018 CIPTC-10 38 40 18 4 0 0 0 78 4 45
2017 CIPTC 34 35 19 7 4 1 1 69 11 136
2017 CIPTC-07 47 24 12 12 6 0 0 71 18 17
2017 CIPTC-08 27 35 19 12 4 4 0 64 16 26
2017 CIPTC-09 45 33 10 3 8 0 3 79 10 40
2017 CIPTC-10 25 38 29 7 2 0 0 62 9 45

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 57 22 14 4 1 0 1 80 6 202
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 42 29 24 0 3 0 3 73 3 38
2020 CIPTC-08 54 25 4 13 0 0 4 83 13 24
2020 CIPTC-09 55 24 14 5 2 0 0 79 7 58
2020 CIPTC-10 64 17 13 4 0 0 1 82 4 69
2019 CIPTC 65 20 9 2 2 0 2 87 4 159
2019 CIPTC-07 67 17 11 6 0 0 0 83 6 36
2019 CIPTC-09 67 18 13 0 2 0 0 84 2 45
2019 CIPTC-10 58 25 8 2 4 0 2 85 6 48
2018 CIPTC 70 17 4 7 2 0 1 88 9 114
2018 CIPTC-07 65 20 5 10 0 0 0 85 10 20
2018 CIPTC-09 72 21 0 0 3 0 3 96 4 29
2018 CIPTC-10 73 14 2 9 2 0 0 86 11 44
2017 CIPTC 69 18 7 1 1 0 3 89 3 137
2017 CIPTC-07 76 6 0 12 0 0 6 88 13 17
2017 CIPTC-08 65 27 4 0 0 0 4 96 0 26
2017 CIPTC-09 60 20 10 0 5 0 5 84 5 40
2017 CIPTC-10 73 15 11 0 0 0 0 89 0 45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 45 37 13 4 1 0 0 82 5 204
2020 CIPTC-06 73 27 0 0 0 0 0 100 0 11
2020 CIPTC-07 36 46 13 3 3 0 0 82 5 39
2020 CIPTC-08 56 16 20 4 4 0 0 72 8 25
2020 CIPTC-09 36 45 10 7 0 0 2 82 7 58
2020 CIPTC-10 49 33 14 3 0 0 0 83 3 69

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 79 13 3 1 0 0 3 95 2 203
2020 CIPTC-06 82 9 0 0 0 0 9 100 0 11
2020 CIPTC-07 68 24 0 0 0 0 8 100 0 38
2020 CIPTC-08 84 8 4 0 0 0 4 96 0 25
2020 CIPTC-09 79 10 3 3 0 2 2 93 4 58
2020 CIPTC-10 81 12 4 1 0 0 1 94 1 69
2019 CIPTC 76 7 4 1 1 1 10 94 2 159
2019 CIPTC-07 81 6 3 0 0 0 11 97 0 36
2019 CIPTC-09 71 4 7 2 2 2 11 87 5 45
2019 CIPTC-10 77 8 2 2 0 2 8 95 2 48
2018 CIPTC 83 8 2 1 0 0 7 97 1 116
2018 CIPTC-07 75 10 5 0 0 0 10 94 0 20
2018 CIPTC-09 87 7 0 0 0 0 7 100 0 30
2018 CIPTC-10 89 7 2 0 0 0 2 98 0 45

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 85 9 1 1 0 0 2 97 2 202
2020 CIPTC-06 82 9 0 0 0 0 9 100 0 11
2020 CIPTC-07 85 5 0 0 3 3 5 97 3 39
2020 CIPTC-08 80 16 4 0 0 0 0 96 0 25
2020 CIPTC-09 81 14 0 2 0 0 4 98 2 57
2020 CIPTC-10 91 4 3 1 0 0 0 96 1 68
2019 CIPTC 76 5 6 7 3 1 3 84 10 160
2019 CIPTC-07 83 6 3 6 3 0 0 89 8 36
2019 CIPTC-09 63 4 13 13 2 0 4 70 16 46
2019 CIPTC-10 81 6 2 4 4 2 0 89 9 48
2018 CIPTC 79 6 4 4 2 0 4 89 6 116
2018 CIPTC-07 80 5 0 5 0 0 10 94 6 20
2018 CIPTC-09 70 10 7 7 0 0 7 86 7 30
2018 CIPTC-10 91 7 0 0 2 0 0 98 2 45
2017 CIPTC 81 9 4 0 2 1 2 93 2 137
2017 CIPTC-07 88 6 0 0 0 0 6 100 0 17
2017 CIPTC-08 77 4 8 0 0 4 8 91 0 26
2017 CIPTC-09 78 13 5 0 5 0 0 90 5 40
2017 CIPTC-10 87 9 2 0 2 0 0 96 2 45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 74 19 2 1 1 0 2 95 2 202
2020 CIPTC-06 80 10 0 0 0 0 10 100 0 10
2020 CIPTC-07 79 18 0 0 0 0 3 100 0 39
2020 CIPTC-08 84 12 4 0 0 0 0 96 0 25
2020 CIPTC-09 76 16 3 0 2 0 3 95 2 58
2020 CIPTC-10 65 28 3 3 1 0 0 93 4 68
2019 CIPTC 57 25 13 3 2 0 1 82 4 159
2019 CIPTC-07 56 33 11 0 0 0 0 89 0 36
2019 CIPTC-09 69 18 9 2 2 0 0 87 4 45
2019 CIPTC-10 50 27 17 2 4 0 0 77 6 48
2018 CIPTC 53 28 11 2 4 0 2 82 6 115
2018 CIPTC-07 65 30 5 0 0 0 0 95 0 20
2018 CIPTC-09 57 23 10 0 3 0 7 86 4 30
2018 CIPTC-10 45 36 14 2 2 0 0 82 5 44
2017 CIPTC 64 22 12 0 1 0 2 87 1 137
2017 CIPTC-07 76 18 6 0 0 0 0 94 0 17
2017 CIPTC-08 62 23 8 0 0 0 8 92 0 26
2017 CIPTC-09 70 13 15 0 0 0 3 85 0 40
2017 CIPTC-10 58 27 13 0 2 0 0 85 2 45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 74 15 4 3 3 0 2 90 6 200
2020 CIPTC-07 68 16 8 0 5 0 3 86 5 38
2020 CIPTC-09 77 11 4 5 2 0 2 89 7 57
2020 CIPTC-10 70 17 4 4 4 0 0 87 9 69
2019 CIPTC 57 16 12 10 4 0 1 74 14 159
2019 CIPTC-07 69 19 6 3 3 0 0 89 6 36
2019 CIPTC-09 54 11 20 13 2 0 0 65 15 46
2019 CIPTC-10 56 17 6 13 8 0 0 73 21 48
2018 CIPTC 52 24 9 8 5 0 2 78 13 115
2018 CIPTC-07 45 35 10 10 0 0 0 80 10 20
2018 CIPTC-09 50 27 7 7 3 0 7 82 11 30
2018 CIPTC-10 52 27 9 5 7 0 0 80 11 44
2017 CIPTC 69 18 7 1 3 0 1 88 4 137
2017 CIPTC-07 76 18 6 0 0 0 0 94 0 17
2017 CIPTC-08 77 12 4 4 0 0 4 92 4 26
2017 CIPTC-09 63 20 5 3 8 0 3 85 10 40
2017 CIPTC-10 67 20 11 0 2 0 0 87 2 45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 71 5 0 1 0 0 22 97 2 204
2020 CIPTC-06 73 0 0 0 0 0 27 100 0 11
2020 CIPTC-07 69 3 0 0 0 0 28 100 0 39
2020 CIPTC-08 76 8 0 0 0 0 16 100 0 25
2020 CIPTC-09 69 9 2 2 0 0 19 96 2 58
2020 CIPTC-10 71 4 0 1 1 0 22 96 4 69
2019 CIPTC 56 4 4 1 0 0 35 93 1 159
2019 CIPTC-07 69 0 0 0 0 0 31 100 0 36
2019 CIPTC-09 54 7 4 2 0 0 33 90 3 46
2019 CIPTC-10 47 6 6 0 0 0 40 89 0 47
2018 CIPTC 42 8 3 0 1 0 47 93 2 115
2018 CIPTC-07 45 5 0 0 0 0 50 100 0 20
2018 CIPTC-09 30 13 7 0 0 0 50 87 0 30
2018 CIPTC-10 36 7 2 0 2 0 52 90 5 44
2017 CIPTC 64 10 2 0 0 0 24 97 0 137
2017 CIPTC-07 65 0 0 0 0 0 35 100 0 17
2017 CIPTC-08 65 4 0 0 0 0 31 100 0 26
2017 CIPTC-09 60 5 5 0 0 0 30 93 0 40
2017 CIPTC-10 62 20 2 0 0 0 15 97 0 45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 81 11 2 1 1 0 3 95 2 203
2020 CIPTC-06 82 9 0 0 0 0 9 100 0 11
2020 CIPTC-07 87 5 3 0 0 0 5 97 0 38
2020 CIPTC-08 80 12 0 0 0 4 4 100 0 25
2020 CIPTC-09 76 19 0 2 2 0 2 96 4 58
2020 CIPTC-10 81 7 6 1 1 0 3 91 3 69
2019 CIPTC 77 11 5 1 1 0 5 93 2 160
2019 CIPTC-07 83 8 0 0 3 0 6 97 3 36
2019 CIPTC-09 72 13 9 2 0 0 4 89 2 46
2019 CIPTC-10 69 15 8 2 0 0 6 89 2 48
2018 CIPTC 68 17 5 3 0 0 6 91 4 115
2018 CIPTC-07 75 10 5 0 0 0 10 94 0 20
2018 CIPTC-09 67 20 3 0 0 0 10 96 0 30
2018 CIPTC-10 61 25 7 5 0 0 2 88 5 44
2017 CIPTC 76 9 7 1 1 0 7 91 2 137
2017 CIPTC-07 65 24 0 0 0 0 12 100 0 17
2017 CIPTC-08 77 8 12 0 0 0 4 88 0 26
2017 CIPTC-09 75 5 8 3 3 0 8 86 5 40
2017 CIPTC-10 80 7 7 0 0 0 7 93 0 45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 65 20 8 4 2 0 1 85 6 203
2020 CIPTC-06 82 9 9 0 0 0 0 91 0 11
2020 CIPTC-07 56 21 13 5 3 0 3 79 8 39
2020 CIPTC-08 64 12 8 12 4 0 0 76 16 25
2020 CIPTC-09 66 22 9 2 2 0 0 88 3 58
2020 CIPTC-10 68 22 4 1 3 0 1 91 4 68
2019 CIPTC 66 14 8 7 3 1 1 82 10 160
2019 CIPTC-07 53 17 3 17 6 3 3 74 24 36
2019 CIPTC-09 65 13 15 4 2 0 0 78 7 46
2019 CIPTC-10 77 15 4 0 2 2 0 94 2 48
2018 CIPTC 64 17 8 4 3 1 2 84 8 115
2018 CIPTC-07 45 35 5 5 0 5 5 89 6 20
2018 CIPTC-09 63 17 7 7 3 0 3 83 10 30
2018 CIPTC-10 75 11 11 0 2 0 0 86 2 44
2017 CIPTC 66 15 9 6 4 0 0 81 9 137
2017 CIPTC-07 59 24 12 6 0 0 0 82 6 17
2017 CIPTC-08 65 19 4 0 12 0 0 85 12 26
2017 CIPTC-09 60 13 13 10 5 0 0 73 15 40
2017 CIPTC-10 76 13 7 4 0 0 0 89 4 45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 48 29 12 6 4 0 1 78 10 203
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 41 41 10 5 3 0 0 82 8 39
2020 CIPTC-08 48 20 12 8 12 0 0 68 20 25
2020 CIPTC-09 43 29 12 9 3 0 3 75 13 58
2020 CIPTC-10 54 25 12 6 3 0 0 79 9 68
2019 CIPTC 55 22 14 5 3 0 1 78 8 159
2019 CIPTC-07 58 19 19 0 3 0 0 78 3 36
2019 CIPTC-09 51 20 13 7 7 0 2 73 14 45
2019 CIPTC-10 50 27 17 6 0 0 0 77 6 48
2018 CIPTC 51 28 13 6 1 0 1 80 7 115
2018 CIPTC-07 40 35 20 5 0 0 0 75 5 20
2018 CIPTC-09 63 23 10 0 0 0 3 90 0 30
2018 CIPTC-10 55 20 14 9 2 0 0 75 11 44
2017 CIPTC 56 24 14 2 2 0 1 82 4 137
2017 CIPTC-07 24 47 24 0 6 0 0 71 6 17
2017 CIPTC-08 46 35 15 0 4 0 0 81 4 26
2017 CIPTC-09 58 18 15 3 3 0 5 79 5 40
2017 CIPTC-10 73 16 7 4 0 0 0 89 4 45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 32 44 21 3 1 0 0 75 4 204
2020 CIPTC-06 55 45 0 0 0 0 0 100 0 11
2020 CIPTC-07 31 44 23 3 0 0 0 74 3 39
2020 CIPTC-08 32 40 24 4 0 0 0 72 4 25
2020 CIPTC-09 26 50 19 3 2 0 0 76 5 58
2020 CIPTC-10 35 39 22 3 1 0 0 74 4 69

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 13 37 37 11 2 0 0 50 13 204
2020 CIPTC-06 27 55 18 0 0 0 0 82 0 11
2020 CIPTC-07 3 46 33 15 3 0 0 49 18 39
2020 CIPTC-08 28 44 12 12 0 4 0 75 13 25
2020 CIPTC-09 14 33 47 3 3 0 0 47 7 58
2020 CIPTC-10 10 30 43 14 1 0 0 41 16 69
2019 CIPTC 15 36 31 16 2 0 0 51 18 159
2019 CIPTC-07 14 33 36 14 3 0 0 47 17 36
2019 CIPTC-09 13 38 24 24 0 0 0 51 24 45
2019 CIPTC-10 10 31 40 15 4 0 0 42 19 48
2018 CIPTC 9 40 41 9 2 0 0 48 10 116
2018 CIPTC-07 20 35 35 10 0 0 0 55 10 20
2018 CIPTC-09 10 37 40 13 0 0 0 47 13 30
2018 CIPTC-10 4 40 44 9 2 0 0 44 11 45
2017 CIPTC 13 35 34 14 3 1 0 48 17 137
2017 CIPTC-07 24 18 41 18 0 0 0 41 18 17
2017 CIPTC-08 15 27 50 8 0 0 0 42 8 26
2017 CIPTC-09 10 43 23 18 8 0 0 53 25 40
2017 CIPTC-10 13 35 31 16 2 2 0 50 18 45

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 5 20 35 27 12 0 0 39 25 203
2020 CIPTC-06 0 9 18 55 18 0 0 73 9 11
2020 CIPTC-07 8 18 28 38 8 0 0 46 26 39
2020 CIPTC-08 8 20 20 24 24 4 0 50 29 25
2020 CIPTC-09 3 17 41 26 12 0 0 38 21 58
2020 CIPTC-10 6 24 43 18 10 0 0 28 29 68
2019 CIPTC 8 23 36 21 12 0 0 33 31 159
2019 CIPTC-07 8 28 33 25 6 0 0 31 36 36
2019 CIPTC-09 11 24 31 20 13 0 0 33 36 45
2019 CIPTC-10 4 25 42 23 6 0 0 29 29 48
2018 CIPTC 8 15 49 22 6 1 0 28 23 116
2018 CIPTC-07 0 25 55 20 0 0 0 20 25 20
2018 CIPTC-09 0 20 47 23 10 0 0 33 20 30
2018 CIPTC-10 20 9 38 27 7 0 0 33 29 45
2017 CIPTC 7 14 38 28 13 0 0 41 22 135
2017 CIPTC-07 12 18 35 24 12 0 0 35 29 17
2017 CIPTC-08 4 15 38 35 8 0 0 42 19 26
2017 CIPTC-09 10 8 40 25 18 0 0 43 18 40
2017 CIPTC-10 7 18 38 24 13 0 0 38 25 45

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 42 41 8 6 1 1 0 84 8 202
2020 CIPTC-06 80 20 0 0 0 0 0 100 0 10
2020 CIPTC-07 28 44 15 10 3 0 0 72 13 39
2020 CIPTC-08 38 42 4 8 0 8 0 86 9 24
2020 CIPTC-09 48 38 9 5 0 0 0 86 5 58
2020 CIPTC-10 38 46 7 6 3 0 0 84 9 69
2019 CIPTC 41 42 10 6 1 1 0 84 6 160
2019 CIPTC-07 31 53 8 6 3 0 0 83 8 36
2019 CIPTC-09 46 37 11 7 0 0 0 83 7 46
2019 CIPTC-10 33 48 15 4 0 0 0 81 4 48
2018 CIPTC 48 40 5 3 2 3 0 90 4 115
2018 CIPTC-07 35 35 15 5 0 10 0 78 6 20
2018 CIPTC-09 43 50 3 3 0 0 0 93 3 30
2018 CIPTC-10 57 32 5 2 5 0 0 89 7 44
2017 CIPTC 52 38 7 1 2 1 0 90 3 136
2017 CIPTC-07 65 35 0 0 0 0 0 100 0 17
2017 CIPTC-08 42 46 8 0 4 0 0 88 4 26
2017 CIPTC-09 48 38 10 0 5 0 0 85 5 40
2017 CIPTC-10 54 38 4 2 0 2 0 93 2 45

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 41 32 13 8 4 1 0 75 12 204
2020 CIPTC-06 73 18 9 0 0 0 0 91 0 11
2020 CIPTC-07 44 26 10 15 5 0 0 69 21 39
2020 CIPTC-08 44 32 8 12 0 4 0 79 13 25
2020 CIPTC-09 36 41 12 3 5 2 0 79 9 58
2020 CIPTC-10 36 32 17 9 4 1 0 69 13 69

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 44 31 9 10 6 0 0 75 16 204
2020 CIPTC-06 73 18 0 0 9 0 0 91 9 11
2020 CIPTC-07 36 33 15 10 5 0 0 69 15 39
2020 CIPTC-08 48 28 4 12 4 4 0 79 17 25
2020 CIPTC-09 45 34 9 7 5 0 0 79 12 58
2020 CIPTC-10 42 29 9 14 6 0 0 71 20 69

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 61 21 10 5 2 1 0 83 7 203
2020 CIPTC-06 91 9 0 0 0 0 0 100 0 11
2020 CIPTC-07 58 18 11 8 5 0 0 76 13 38
2020 CIPTC-08 68 16 8 0 0 8 0 91 0 25
2020 CIPTC-09 66 17 12 5 0 0 0 83 5 58
2020 CIPTC-10 52 29 10 6 3 0 0 81 9 69

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 37 39 12 6 3 2 0 78 10 204
2020 CIPTC-06 73 27 0 0 0 0 0 100 0 11
2020 CIPTC-07 31 38 15 3 8 5 0 73 11 39
2020 CIPTC-08 48 28 12 8 0 4 0 79 8 25
2020 CIPTC-09 40 41 7 9 3 0 0 81 12 58
2020 CIPTC-10 29 43 17 6 3 1 0 74 9 69
2019 CIPTC 31 30 17 16 5 1 0 62 21 158
2019 CIPTC-07 31 19 28 14 8 0 0 50 22 36
2019 CIPTC-09 24 42 9 20 2 2 0 68 23 45
2019 CIPTC-10 23 34 21 13 6 2 0 59 20 47
2018 CIPTC 24 42 13 12 6 3 0 68 19 116
2018 CIPTC-07 25 20 40 5 5 5 0 47 11 20
2018 CIPTC-09 23 43 10 20 3 0 0 67 23 30
2018 CIPTC-10 29 44 7 9 11 0 0 73 20 45
2017 CIPTC 25 39 13 15 7 1 0 64 23 137
2017 CIPTC-07 24 65 0 12 0 0 0 88 12 17
2017 CIPTC-08 12 42 19 23 4 0 0 54 27 26
2017 CIPTC-09 28 35 8 18 13 0 0 63 30 40
2017 CIPTC-10 29 29 20 11 9 2 0 59 21 45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 44 42 5 5 2 2 0 88 8 204
2020 CIPTC-06 64 36 0 0 0 0 0 100 0 11
2020 CIPTC-07 44 33 3 13 5 3 0 79 18 39
2020 CIPTC-08 36 52 0 8 0 4 0 92 8 25
2020 CIPTC-09 52 36 3 5 2 2 0 89 7 58
2020 CIPTC-10 39 46 10 1 1 1 0 87 3 69

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 41 9 4 5 2 0 82 9 204
2020 CIPTC-06 73 9 9 9 0 0 0 82 9 11
2020 CIPTC-07 36 36 8 8 10 3 0 74 18 39
2020 CIPTC-08 36 44 12 4 0 4 0 83 4 25
2020 CIPTC-09 41 38 9 3 7 2 0 81 11 58
2020 CIPTC-10 35 49 10 1 3 1 0 85 4 69

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 36 38 16 3 2 2 2 78 6 203
2020 CIPTC-06 45 36 18 0 0 0 0 82 0 11
2020 CIPTC-07 29 29 21 11 5 3 3 61 17 38
2020 CIPTC-08 40 44 12 0 0 0 4 88 0 25
2020 CIPTC-09 43 36 16 2 2 2 0 81 4 58
2020 CIPTC-10 30 43 14 1 3 3 4 80 5 69

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 51 37 6 1 0 2 2 91 2 203
2020 CIPTC-06 55 27 18 0 0 0 0 82 0 11
2020 CIPTC-07 51 31 8 3 3 3 3 86 5 39
2020 CIPTC-08 50 42 0 0 0 4 4 100 0 24
2020 CIPTC-09 57 33 7 2 0 2 0 91 2 58
2020 CIPTC-10 45 43 6 1 0 1 3 92 2 69

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 67 23 4 2 0 2 0 92 3 202
2020 CIPTC-06 91 0 9 0 0 0 0 91 0 11
2020 CIPTC-07 59 26 3 8 3 3 0 87 11 39
2020 CIPTC-08 72 16 4 8 0 0 0 88 8 25
2020 CIPTC-09 68 21 7 0 0 2 2 93 0 57
2020 CIPTC-10 65 29 3 0 0 3 0 97 0 68

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 48 33 12 5 1 1 0 82 7 202
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 37 26 21 8 3 5 0 67 11 38
2020 CIPTC-08 44 36 8 8 4 0 0 80 12 25
2020 CIPTC-09 53 31 10 5 0 0 0 84 5 58
2020 CIPTC-10 44 40 12 3 1 0 0 84 4 68

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 51 35 6 4 3 0 0 87 7 204
2020 CIPTC-06 73 18 0 9 0 0 0 91 9 11
2020 CIPTC-07 41 38 5 8 5 3 0 82 13 39
2020 CIPTC-08 64 36 0 0 0 0 0 100 0 25
2020 CIPTC-09 57 29 7 5 2 0 0 86 7 58
2020 CIPTC-10 45 41 9 3 3 0 0 86 6 69

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 67 25 4 1 1 1 1 94 2 204
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 62 26 5 0 3 3 3 92 3 39
2020 CIPTC-08 64 32 4 0 0 0 0 96 0 25
2020 CIPTC-09 66 22 5 3 0 2 2 91 4 58
2020 CIPTC-10 70 25 4 0 1 0 0 94 1 69

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 24 29 24 14 5 5 0 55 20 21
2019 CIPTC 30 20 20 30 0 0 0 50 30 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 100 0 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 10 38 14 24 14 0 0 48 38 21
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 9 91 203
2020 CIPTC-06 0 100 10
2020 CIPTC-07 10 90 39
2020 CIPTC-08 8 92 25
2020 CIPTC-09 12 88 58
2020 CIPTC-10 7 93 69

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 10 90 203
2020 CIPTC-06 10 90 10
2020 CIPTC-07 10 90 39
2020 CIPTC-08 8 92 25
2020 CIPTC-09 10 90 58
2020 CIPTC-10 10 90 69
2019 CIPTC 19 81 159
2019 CIPTC-07 14 86 36
2019 CIPTC-09 24 76 46
2019 CIPTC-10 19 81 48
2017 CIPTC 12 88 137
2017 CIPTC-07 29 71 17
2014 CIPTC 19 81 102
2014 CIPTC-07 20 80 30
2014 CIPTC-10 17 83 41

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 25 75 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 90 10 20
2019 CIPTC 90 10 30
2019 CIPTC-09 73 27 11
2017 CIPTC 81 19 16
2014 CIPTC 85 15 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 39 44 17 0 0 0 0 83 0 18
2019 CIPTC 62 23 4 0 8 0 4 88 8 26
2017 CIPTC 46 54 0 0 0 0 0 100 0 13
2014 CIPTC 70 18 6 0 0 0 6 94 0 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 54 27 8 3 3 1 2 85 7 204
2020 CIPTC-06 82 18 0 0 0 0 0 100 0 11
2020 CIPTC-07 44 41 3 3 10 0 0 85 13 39
2020 CIPTC-08 56 20 8 4 0 4 8 86 5 25
2020 CIPTC-09 66 17 12 3 0 2 0 84 4 58
2020 CIPTC-10 46 33 10 3 4 0 3 82 7 69
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 13 70 17 1 85 15 204
2020 CIPTC-06 0 73 18 9 100 0 11
2020 CIPTC-07 8 82 10 0 91 9 39
2020 CIPTC-08 16 56 28 0 78 22 25
2020 CIPTC-09 14 64 21 2 82 18 58
2020 CIPTC-10 16 71 13 0 82 18 69

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CIPTC 73 27 26
2020 CIPTC-10 73 27 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 38 35 15 4 4 0 4 76 8 26
2020 CIPTC-10 45 45 0 0 9 0 0 91 9 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 23 15 19 8 8 0 27 53 21 26
2020 CIPTC-10 27 18 0 9 9 0 36 71 29 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CIPTC 58 16 3 3 2 1 15 89 6 204
2020 CIPTC-06 55 9 9 0 0 0 27 88 0 11
2020 CIPTC-07 64 10 0 3 0 3 21 97 3 39
2020 CIPTC-08 60 20 0 4 0 4 12 95 5 25
2020 CIPTC-09 57 19 5 3 3 2 10 86 8 58
2020 CIPTC-10 57 17 4 3 4 0 14 86 8 69
2019 CIPTC 42 21 12 9 5 1 9 71 16 159
2019 CIPTC-07 43 29 9 6 3 3 9 81 10 35
2019 CIPTC-09 48 22 7 9 4 0 11 78 15 46
2019 CIPTC-10 35 21 17 13 6 0 8 61 20 48
2018 CIPTC 55 15 12 3 3 1 10 79 8 116
2018 CIPTC-07 45 15 10 0 0 5 25 86 0 20
2018 CIPTC-09 67 17 7 3 0 0 7 89 4 30
2018 CIPTC-10 51 18 11 7 7 0 7 74 14 45
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