2020 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 43 2 5 2 0 0 91 7 320

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 79 16 2 2 1 0 0 95 2 319
2017 Indeterminate (permanent) 68 21 5 3 2 1 0 91 5 296
2017 Term 84 8 3 0 5 0 0 92 5 33
2014 Indeterminate (permanent) 74 19 3 2 2 0 1 93 4 316
2014 Term 74 22 4 0 0 0 0 96 0 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 34 9 6 2 0 1 84 7 321
2019 Indeterminate (permanent) 55 29 6 6 3 0 0 85 9 253
2019 Term 37 50 5 5 3 0 0 86 8 39
2019 Student 71 14 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 48 35 5 9 3 0 0 83 12 297
2017 Term 54 38 3 5 0 0 0 92 5 33
2014 Indeterminate (permanent) 56 31 5 5 3 0 0 87 8 316
2014 Term 64 21 8 0 7 0 0 85 7 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 43 9 4 4 0 0 84 8 318
2019 Indeterminate (permanent) 29 46 11 11 3 0 0 75 15 253
2019 Term 25 38 15 16 5 0 0 63 22 40
2019 Student 36 43 14 7 0 0 0 79 7 14
2018 Indeterminate (permanent) 29 42 11 14 3 0 1 72 17 294
2018 Term 13 60 9 7 11 0 0 73 18 32
2018 Student 27 64 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 30 40 13 12 5 0 0 70 17 297
2017 Term 24 34 12 18 12 0 0 57 30 33
2014 Indeterminate (permanent) 34 43 12 9 2 0 0 77 11 316
2014 Term 30 36 15 15 4 0 0 66 19 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 7 3 1 0 0 89 4 317
2019 Indeterminate (permanent) 51 34 10 4 2 0 0 85 6 252
2019 Term 36 48 0 10 5 0 0 85 15 40
2019 Student 50 36 7 0 0 0 7 92 0 14
2017 Indeterminate (permanent) 50 36 5 6 2 0 0 87 8 294
2017 Term 52 31 15 3 0 0 0 82 3 33
2014 Indeterminate (permanent) 60 33 5 1 1 1 0 93 2 315
2014 Term 41 36 23 0 0 0 0 77 0 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 33 7 10 3 0 0 80 13 320
2019 Indeterminate (permanent) 42 33 11 9 4 0 0 76 13 255
2019 Term 55 35 4 3 3 0 0 90 5 40
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 47 37 6 7 3 0 0 84 10 293
2018 Term 61 29 4 2 4 0 0 89 7 32
2018 Student 36 55 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 45 32 6 9 8 0 0 77 17 297
2017 Term 61 25 8 5 0 0 0 87 5 33
2014 Indeterminate (permanent) 48 31 10 6 3 0 1 80 10 314
2014 Term 63 30 3 4 0 0 0 93 4 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 41 8 6 2 0 0 85 7 320
2019 Indeterminate (permanent) 34 44 12 6 4 0 0 78 11 255
2019 Term 29 45 11 11 4 0 0 74 15 40
2019 Student 50 36 0 7 0 0 7 92 8 14
2018 Indeterminate (permanent) 35 41 11 9 3 0 0 77 12 293
2018 Term 38 35 14 11 2 0 0 74 13 32
2018 Student 18 64 0 9 9 0 0 82 18 11
2017 Indeterminate (permanent) 29 48 10 10 3 0 0 77 13 298
2017 Term 36 41 16 0 7 0 0 77 7 33
2014 Indeterminate (permanent) 36 44 9 7 4 0 0 80 10 316
2014 Term 25 52 18 4 0 0 0 78 4 26

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 37 8 6 3 0 0 83 9 321
2019 Indeterminate (permanent) 31 41 8 14 5 0 0 72 19 255
2019 Term 29 38 26 7 0 0 0 67 7 40
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 33 35 13 11 7 0 0 68 19 293
2018 Term 32 31 22 9 7 0 0 62 16 32
2018 Student 36 36 18 9 0 0 0 73 9 11
2017 Indeterminate (permanent) 30 40 13 11 5 0 0 71 16 298
2017 Term 39 41 8 5 7 0 0 80 12 33
2014 Indeterminate (permanent) 33 37 11 14 5 0 0 70 19 314
2014 Term 38 40 19 4 0 0 0 78 4 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 47 8 10 3 0 0 79 13 313
2019 Indeterminate (permanent) 24 50 10 11 4 0 0 74 16 255
2019 Term 33 39 18 8 2 0 0 73 10 40
2019 Student 36 57 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 27 47 12 11 3 0 0 73 15 292
2018 Term 39 33 11 13 5 0 0 72 18 32
2018 Student 27 27 27 18 0 0 0 55 18 11
2017 Indeterminate (permanent) 25 46 12 13 5 0 0 71 18 298
2017 Term 41 29 10 10 10 0 0 69 20 33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 34 7 4 1 0 0 88 5 319
2019 Indeterminate (permanent) 41 41 10 6 1 0 0 83 7 255
2019 Term 38 50 5 5 2 0 0 88 7 40
2019 Student 79 21 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 50 40 6 4 0 0 0 90 4 297
2018 Term 52 48 0 0 0 0 0 100 0 32
2018 Student 45 36 18 0 0 0 0 82 0 11
2017 Indeterminate (permanent) 41 40 8 7 3 0 0 82 10 298
2017 Term 44 54 3 0 0 0 0 97 0 33
2014 Indeterminate (permanent) 47 39 8 5 2 0 0 86 6 316
2014 Term 49 29 15 0 7 0 0 78 7 26

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 36 8 7 4 0 0 81 11 318
2019 Indeterminate (permanent) 30 39 15 9 8 0 0 69 17 253
2019 Term 34 35 17 12 3 0 0 69 14 39
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 30 41 12 11 6 0 0 70 18 295
2018 Term 29 53 6 9 2 0 0 82 11 32
2018 Student 36 27 18 9 9 0 0 64 18 11
2017 Indeterminate (permanent) 27 41 17 8 7 0 0 68 15 298
2017 Term 46 41 5 0 7 0 0 88 7 33

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 8 2 0 0 0 90 3 314
2019 Indeterminate (permanent) 52 36 9 3 1 0 0 87 4 253
2019 Term 41 40 11 5 2 0 0 82 7 40
2019 Student 71 7 21 0 0 0 0 79 0 14
2018 Indeterminate (permanent) 49 37 9 5 1 0 0 86 5 294
2018 Term 41 39 9 8 2 0 0 81 11 32
2018 Student 36 36 18 9 0 0 0 73 9 11
2017 Indeterminate (permanent) 46 39 11 3 1 0 0 85 4 297
2017 Term 52 33 15 0 0 0 0 85 0 33
2014 Indeterminate (permanent) 66 26 6 2 0 0 0 92 2 315
2014 Term 66 26 8 0 0 0 0 92 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 40 11 6 3 0 0 80 9 321
2019 Indeterminate (permanent) 26 44 14 11 6 0 0 70 16 253
2019 Term 24 45 10 15 7 0 0 68 22 40
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 29 48 12 9 2 0 0 77 11 295
2018 Term 25 44 22 9 0 0 0 69 9 32
2018 Student 18 36 18 9 9 0 9 60 20 11
2017 Indeterminate (permanent) 30 45 12 8 4 0 0 75 12 297
2017 Term 36 36 18 3 7 0 0 72 10 33
2014 Indeterminate (permanent) 28 43 14 11 3 0 0 72 14 316
2014 Term 24 47 15 4 11 0 0 71 15 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 32 13 7 2 0 0 77 10 320
2019 Indeterminate (permanent) 34 42 13 8 3 0 0 75 12 254
2019 Term 32 32 13 17 6 0 0 64 23 39
2019 Student 64 21 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 38 38 12 9 3 0 0 76 12 297
2018 Term 38 34 13 9 6 0 0 72 15 32
2018 Student 36 45 9 0 9 0 0 82 9 11
2017 Indeterminate (permanent) 37 38 12 7 5 0 0 76 12 297
2017 Term 48 29 16 7 0 0 0 77 7 33
2014 Indeterminate (permanent) 38 38 15 7 3 0 0 76 10 316
2014 Term 41 25 19 11 4 0 0 67 15 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 320
2019 Indeterminate (permanent) 28 46 15 8 4 0 0 73 12 250
2019 Term 34 48 13 3 3 0 0 82 6 39
2019 Student 57 36 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 26 43 15 12 4 0 1 70 15 297
2018 Term 36 29 19 15 0 0 0 65 15 32
2018 Student 45 18 27 0 9 0 0 64 9 11
2017 Indeterminate (permanent) 33 41 12 9 5 0 0 75 14 297
2017 Term 51 29 10 3 7 0 0 80 10 33
2014 Indeterminate (permanent) 40 37 14 7 3 0 0 77 9 316
2014 Term 45 33 18 0 4 0 0 78 4 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 37 9 5 0 0 0 86 5 321
2019 Indeterminate (permanent) 36 42 13 7 1 0 0 78 9 252
2019 Term 31 49 4 16 0 0 0 80 16 39
2019 Student 64 29 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 39 42 12 5 1 0 0 81 7 294
2018 Term 42 38 9 11 0 0 0 80 11 32
2018 Student 30 50 10 10 0 0 0 80 10 10
2017 Indeterminate (permanent) 36 45 11 5 3 0 0 80 8 296
2017 Term 51 37 5 0 7 0 0 88 7 33
2014 Indeterminate (permanent) 43 41 7 5 3 1 0 84 9 316
2014 Term 48 36 11 4 0 0 0 85 4 26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 37 15 11 6 0 0 68 17 320
2019 Indeterminate (permanent) 28 31 22 13 6 0 0 59 19 252
2019 Term 38 37 22 0 3 0 0 75 3 39
2019 Student 86 14 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 32 32 20 10 5 0 0 65 15 295
2018 Term 36 33 22 0 8 0 0 69 8 32
2018 Student 82 9 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 25 34 22 12 7 0 0 60 19 298
2017 Term 36 52 0 10 0 3 0 90 10 33
2014 Indeterminate (permanent) 31 36 17 9 5 0 1 68 15 316
2014 Term 49 32 15 3 0 0 0 82 3 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 28 39 14 7 1 0 22 40 321
2019 Indeterminate (permanent) 13 32 36 13 5 0 0 18 45 254
2019 Term 12 23 31 19 14 0 0 33 36 40
2019 Student 0 0 29 50 21 0 0 71 0 14
2018 Indeterminate (permanent) 12 32 36 16 2 1 1 19 45 296
2018 Term 13 19 37 22 9 0 0 31 32 32
2018 Student 9 0 36 27 9 9 9 44 11 11
2017 Indeterminate (permanent) 17 41 27 7 5 0 3 12 60 296
2017 Term 18 20 41 13 5 0 3 19 39 33
2014 Indeterminate (permanent) 8 29 37 16 8 0 2 24 38 316
2014 Term 0 26 32 34 4 0 4 40 27 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 19 34 26 11 3 0 38 26 321
2019 Indeterminate (permanent) 13 29 36 14 7 0 0 21 42 253
2019 Term 10 21 24 31 12 0 3 44 31 40
2019 Student 0 0 0 36 64 0 0 100 0 14
2018 Indeterminate (permanent) 17 34 25 17 6 0 0 23 52 294
2018 Term 9 15 24 32 15 2 2 49 25 32
2018 Student 9 0 0 45 36 0 9 90 10 11
2017 Indeterminate (permanent) 23 31 27 8 6 2 3 14 57 296
2017 Term 15 18 33 13 16 3 3 30 35 33
2014 Indeterminate (permanent) 10 23 30 23 11 1 2 35 34 315
2014 Term 4 18 29 21 17 4 7 43 24 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 24 37 17 6 1 0 23 40 320
2019 Indeterminate (permanent) 20 29 30 13 6 1 1 19 50 255
2019 Term 26 23 33 7 9 0 3 16 50 40
2019 Student 0 14 36 14 21 7 7 42 17 14
2018 Indeterminate (permanent) 14 28 35 18 4 1 1 22 43 294
2018 Term 17 18 26 26 9 4 0 36 36 32
2018 Student 0 0 36 45 9 0 9 60 0 11
2017 Indeterminate (permanent) 12 27 35 18 5 1 1 24 40 296
2017 Term 18 18 29 18 3 3 12 25 42 33
2014 Indeterminate (permanent) 10 24 37 17 7 1 4 25 36 314
2014 Term 3 26 37 27 4 0 4 32 30 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 21 38 20 9 1 0 29 32 317
2019 Indeterminate (permanent) 13 24 40 15 7 0 0 22 38 254
2019 Term 12 10 40 22 16 0 0 38 22 40
2019 Student 0 0 21 21 50 7 0 77 0 14
2018 Indeterminate (permanent) 8 26 39 21 7 0 0 28 33 294
2018 Term 0 7 54 24 13 2 0 38 7 32
2018 Student 9 0 27 36 27 0 0 64 9 11
2017 Indeterminate (permanent) 10 22 43 17 5 0 2 23 33 293
2017 Term 12 8 36 28 10 0 5 41 21 33
2014 Indeterminate (permanent) 7 18 35 30 10 0 1 40 24 312
2014 Term 0 7 29 32 24 0 7 61 8 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 23 30 21 11 0 1 32 37 317
2019 Indeterminate (permanent) 18 25 30 16 10 0 1 26 44 255
2019 Term 5 23 26 21 19 3 3 43 30 40
2019 Student 0 0 7 14 71 7 0 92 0 14
2018 Indeterminate (permanent) 15 29 29 18 6 1 2 25 45 293
2018 Term 11 7 39 25 15 0 2 42 19 32
2018 Student 0 10 10 20 50 0 10 78 11 10
2017 Indeterminate (permanent) 14 25 35 15 6 2 4 22 41 297
2017 Term 10 18 16 24 16 10 8 48 33 33
2014 Indeterminate (permanent) 11 23 34 19 10 0 2 30 35 314
2014 Term 8 19 19 26 25 0 4 53 28 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 21 32 23 8 4 1 32 34 320
2019 Indeterminate (permanent) 18 24 33 16 7 1 1 23 43 252
2019 Term 22 23 18 18 19 0 0 38 45 40
2019 Student 0 0 14 36 43 7 0 85 0 14
2018 Indeterminate (permanent) 16 28 27 19 7 2 1 26 46 294
2018 Term 11 18 28 22 12 5 5 38 32 32
2018 Student 18 0 9 27 27 18 0 67 22 11
2017 Indeterminate (permanent) 11 24 33 18 8 1 4 28 37 297
2017 Term 12 13 20 24 16 12 3 46 30 33
2014 Indeterminate (permanent) 7 12 30 30 15 1 5 47 21 315
2014 Term 4 12 32 14 28 4 7 47 17 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 21 36 24 7 2 0 32 31 319
2019 Indeterminate (permanent) 11 26 38 16 7 1 1 23 38 252
2019 Term 14 32 26 23 3 0 3 26 48 40
2019 Student 0 7 21 29 36 7 0 69 8 14
2018 Indeterminate (permanent) 9 24 40 19 5 2 1 25 34 295
2018 Term 2 24 41 26 5 2 0 31 27 32
2018 Student 9 9 9 36 27 0 9 70 20 11
2017 Indeterminate (permanent) 13 24 36 17 7 1 3 25 38 295
2017 Term 12 15 24 21 16 3 10 42 31 33
2014 Indeterminate (permanent) 6 17 40 22 9 2 4 33 25 315
2014 Term 4 18 50 10 7 4 7 20 24 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 8 33 37 17 1 1 56 11 321
2019 Indeterminate (permanent) 7 15 36 29 12 1 1 41 22 254
2019 Term 3 16 36 28 14 0 3 44 19 40
2019 Student 0 7 14 29 50 0 0 79 7 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 28 17 8 3 7 4 69 12 320
2019 Indeterminate (permanent) 32 28 16 7 7 5 4 66 16 254
2019 Term 23 32 13 3 7 19 3 71 13 39
2019 Student 43 21 14 0 0 14 7 82 0 14
2018 Indeterminate (permanent) 27 33 15 8 6 6 6 67 15 295
2018 Term 21 33 17 14 2 11 2 62 18 32
2018 Student 18 36 9 0 9 18 9 75 13 11
2017 Indeterminate (permanent) 33 36 13 8 6 3 1 72 15 297
2017 Term 44 22 16 0 5 8 5 76 6 33
2014 Indeterminate (permanent) 36 28 13 10 7 3 3 68 18 316
2014 Term 28 30 19 4 0 15 4 72 5 25

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 23 8 4 4 1 0 83 9 320
2019 Indeterminate (permanent) 51 28 6 10 5 0 0 78 15 255
2019 Term 40 40 8 7 4 0 0 80 12 39
2019 Student 71 14 7 0 0 7 0 92 0 14
2018 Indeterminate (permanent) 50 27 9 9 5 1 1 78 14 293
2018 Term 47 22 9 19 2 0 0 69 22 32
2018 Student 45 36 9 9 0 0 0 82 9 11
2017 Indeterminate (permanent) 47 34 8 6 4 0 0 81 10 298
2017 Term 61 13 15 5 3 3 0 77 8 33
2014 Indeterminate (permanent) 49 29 8 6 5 2 0 80 12 316
2014 Term 52 33 8 4 4 0 0 85 7 26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 25 4 5 1 0 0 90 6 319
2019 Indeterminate (permanent) 53 36 4 4 3 0 0 89 7 253
2019 Term 58 28 3 9 3 0 0 86 11 40
2019 Student 71 29 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 52 35 8 3 1 0 1 88 4 294
2018 Term 60 34 0 6 0 0 0 94 6 32
2018 Student 73 27 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 55 34 5 3 3 0 0 89 6 297
2017 Term 69 25 3 3 0 0 0 95 3 33
2014 Indeterminate (permanent) 52 37 3 6 1 0 0 90 8 316
2014 Term 55 26 18 0 0 0 0 82 0 26

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 33 7 2 2 0 0 89 4 319
2019 Indeterminate (permanent) 47 37 8 5 2 1 0 85 7 255
2019 Term 33 45 16 3 3 0 0 78 6 40
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 50 36 9 4 1 0 0 86 5 294
2018 Term 45 24 24 5 2 0 0 69 7 32
2018 Student 36 55 9 0 0 0 0 91 0 11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 26 9 6 3 4 1 81 9 319
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 25 8 3 1 0 1 88 4 321
2019 Indeterminate (permanent) 56 29 9 2 2 0 2 87 4 255
2019 Term 35 31 21 3 5 0 4 70 8 40
2019 Student 57 21 7 0 7 0 7 85 8 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 31 10 6 4 0 0 80 9 321
2019 Indeterminate (permanent) 43 34 9 11 3 0 0 77 14 255
2019 Term 33 35 11 17 0 0 4 71 17 40
2019 Student 50 36 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 37 38 11 10 3 1 0 76 13 295
2018 Term 38 42 9 6 5 0 0 80 11 32
2018 Student 45 27 27 0 0 0 0 73 0 11
2017 Indeterminate (permanent) 39 40 10 7 4 0 1 79 11 298
2017 Term 46 31 3 10 10 0 0 77 20 33
2014 Indeterminate (permanent) 45 36 9 5 4 0 0 81 9 315
2014 Term 54 39 0 4 0 3 0 96 4 26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 20 10 7 3 1 1 79 10 320

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 28 9 6 4 0 0 82 9 321
2019 Indeterminate (permanent) 46 29 12 9 3 0 1 76 12 255
2019 Term 35 48 8 5 0 0 3 86 6 40
2019 Student 64 29 0 0 0 0 7 100 0 14
2018 Indeterminate (permanent) 43 33 10 10 2 0 1 77 12 294
2018 Term 52 22 14 6 6 0 0 74 13 32
2018 Student 55 27 9 0 9 0 0 82 9 11
2017 Indeterminate (permanent) 43 35 9 8 5 0 0 78 13 298
2017 Term 43 42 3 5 7 0 0 85 12 33
2014 Indeterminate (permanent) 47 33 8 6 5 0 0 81 11 316
2014 Term 64 21 15 0 0 0 0 85 0 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 321

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 20 7 1 2 2 8 90 2 321

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 22 9 5 3 0 0 83 8 319
2019 Indeterminate (permanent) 46 31 12 7 3 0 0 78 10 255
2019 Term 56 22 12 7 3 0 0 78 10 40
2019 Student 79 21 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 43 32 14 7 4 0 0 75 11 295
2018 Term 54 27 8 6 5 0 0 81 11 32
2018 Student 40 30 30 0 0 0 0 70 0 10
2017 Indeterminate (permanent) 50 29 9 8 4 0 0 79 12 298
2017 Term 54 26 10 0 10 0 0 80 10 33
2014 Indeterminate (permanent) 54 27 9 5 4 1 0 82 9 316
2014 Term 67 18 8 7 0 0 0 85 7 26
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 38 15 6 3 5 0 75 9 321
2019 Indeterminate (permanent) 28 39 16 8 5 3 0 70 13 254
2019 Term 47 27 6 3 10 7 0 80 14 38
2019 Student 79 21 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 29 35 19 8 3 5 0 68 11 296
2018 Term 46 34 7 0 6 7 0 86 7 32
2018 Student 36 45 0 0 0 18 0 100 0 11
2017 Indeterminate (permanent) 27 35 16 11 6 5 0 65 18 298
2017 Term 44 26 8 12 3 7 0 75 16 33
2014 Indeterminate (permanent) 28 40 15 8 3 6 0 73 12 316
2014 Term 42 29 7 0 4 19 0 87 4 26

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 45 16 9 3 1 0 72 12 320
2019 Indeterminate (permanent) 25 35 17 14 7 1 0 61 22 252
2019 Term 48 28 11 7 3 3 0 79 10 40
2019 Student 86 7 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 21 35 23 14 6 2 0 57 20 297
2018 Term 26 43 22 2 6 0 0 69 9 32
2018 Student 55 27 9 0 0 9 0 90 0 11
2017 Indeterminate (permanent) 19 33 21 18 8 2 0 52 26 298
2017 Term 44 36 12 5 3 0 0 80 8 33
2014 Indeterminate (permanent) 25 40 16 11 6 2 0 66 17 316
2014 Term 34 43 12 0 4 7 0 84 4 26

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 39 20 15 5 2 0 59 21 318
2019 Indeterminate (permanent) 14 37 20 19 7 2 0 53 27 254
2019 Term 22 38 7 20 3 11 0 66 25 39
2019 Student 43 43 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 12 30 25 23 7 3 0 43 31 296
2018 Term 20 33 23 13 9 2 0 54 22 32
2018 Student 27 27 27 0 0 18 0 67 0 11
2017 Indeterminate (permanent) 15 24 23 25 11 3 0 40 37 298
2017 Term 34 38 8 5 5 10 0 80 12 33
2014 Indeterminate (permanent) 16 39 23 14 5 3 0 57 19 316
2014 Term 27 36 21 8 4 4 0 66 12 26

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 40 18 17 6 1 0 59 23 321
2019 Indeterminate (permanent) 13 36 17 23 9 1 0 50 33 255
2019 Term 24 45 15 12 4 0 0 68 17 40
2019 Student 36 43 21 0 0 0 0 79 0 14
2018 Indeterminate (permanent) 10 30 25 22 10 1 0 41 33 297
2018 Term 22 14 26 32 2 4 0 37 36 32
2018 Student 18 36 27 9 0 9 0 60 10 11
2017 Indeterminate (permanent) 13 29 21 24 11 2 0 43 35 296
2017 Term 21 37 8 22 3 10 0 64 28 33
2014 Indeterminate (permanent) 16 42 15 18 7 2 0 59 25 316
2014 Term 23 33 19 14 4 7 0 61 19 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 28 26 12 7 1 0 53 20 321
2019 Indeterminate (permanent) 29 28 27 9 5 2 0 58 15 255
2019 Term 45 24 24 4 3 0 0 69 7 40
2019 Student 71 29 0 0 0 0 0 100 0 14
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 41 12 8 2 0 0 78 10 320
2019 Indeterminate (permanent) 24 45 18 9 3 0 0 69 13 254
2019 Term 31 51 4 11 3 0 0 82 14 39
2019 Student 71 21 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 17 46 22 10 4 0 0 64 15 293
2018 Term 35 43 7 11 2 2 0 80 13 32
2018 Student 45 55 0 0 0 0 0 100 0 11
2017 Indeterminate (permanent) 22 38 19 16 4 1 0 61 21 296
2017 Term 28 50 20 0 3 0 0 78 3 33
2014 Indeterminate (permanent) 28 44 14 10 3 0 0 73 13 316
2014 Term 35 47 7 7 4 0 0 82 11 26

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 39 21 17 5 1 0 56 23 320
2019 Indeterminate (permanent) 8 32 18 30 11 1 0 40 42 254
2019 Term 24 34 19 12 8 3 0 60 21 40
2019 Student 36 36 7 7 0 14 0 83 8 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 31 17 12 6 3 1 63 18 319
2019 Indeterminate (permanent) 25 34 16 13 6 5 2 63 20 254
2019 Term 24 29 13 14 13 0 7 58 29 39
2019 Student 50 29 14 0 0 7 0 85 0 14
2018 Indeterminate (permanent) 30 40 14 8 4 2 1 72 13 291
2018 Term 30 38 6 15 9 0 2 69 24 32
2018 Student 36 18 18 18 0 9 0 60 20 11
2017 Indeterminate (permanent) 34 41 10 7 5 2 1 77 12 296
2017 Term 29 53 5 8 3 3 0 84 11 33
2014 Indeterminate (permanent) 37 35 13 8 3 3 0 75 12 316
2014 Term 29 30 27 7 0 7 0 63 8 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 20 8 2 1 0 69 11 320
2019 Indeterminate (permanent) 23 39 25 6 5 0 0 63 11 255
2019 Term 32 39 13 11 4 0 0 71 15 40
2019 Student 64 21 14 0 0 0 0 86 0 14
2018 Indeterminate (permanent) 26 44 19 7 3 1 0 72 9 293
2018 Term 24 48 11 9 2 6 0 76 12 32
2018 Student 40 30 20 0 10 0 0 70 10 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 24 21 13 8 13 2 51 25 320
2019 Indeterminate (permanent) 14 19 19 13 16 13 5 40 36 255
2019 Term 11 27 22 14 10 11 5 46 28 40
2019 Student 31 38 15 8 0 8 0 75 8 13
2018 Indeterminate (permanent) 15 21 21 11 14 15 3 44 30 291
2018 Term 11 28 12 17 9 17 6 51 34 32
2018 Student 0 9 36 9 9 27 9 14 29 11
2017 Indeterminate (permanent) 12 21 21 14 14 13 5 40 34 296
2017 Term 26 23 16 0 5 27 3 70 7 33
2014 Indeterminate (permanent) 15 20 14 16 16 15 4 43 40 316
2014 Term 20 10 22 8 11 18 11 43 27 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 37 17 15 3 2 0 64 19 319
2019 Indeterminate (permanent) 16 38 19 18 7 2 0 56 25 254
2019 Term 26 26 21 16 5 5 0 55 23 40
2019 Student 86 14 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 17 36 20 17 10 1 0 54 27 291
2018 Term 17 32 20 15 9 6 0 53 26 32
2018 Student 20 70 10 0 0 0 0 90 0 10
2017 Indeterminate (permanent) 25 33 16 18 7 2 0 58 26 296
2017 Term 26 31 18 12 12 0 0 57 25 33
2014 Indeterminate (permanent) 27 40 13 11 7 2 0 68 18 316
2014 Term 34 33 15 7 4 7 0 72 12 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 30 18 13 11 1 2 57 25 321
2019 Indeterminate (permanent) 17 33 13 18 17 2 1 51 35 254
2019 Term 20 33 23 13 11 0 0 53 23 39
2019 Student 71 7 14 0 0 0 7 85 0 14
2018 Indeterminate (permanent) 20 24 17 20 16 1 2 45 37 293
2018 Term 19 26 20 17 14 4 0 47 32 32
2018 Student 18 27 18 9 18 0 9 50 30 11
2017 Indeterminate (permanent) 20 29 16 19 14 1 1 51 33 298
2017 Term 24 21 10 13 24 8 0 48 40 33
2014 Indeterminate (permanent) 13 26 16 23 17 2 3 41 42 316
2014 Term 18 31 26 7 4 7 7 57 12 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 26 13 4 4 1 4 78 9 321
2019 Indeterminate (permanent) 47 27 11 7 4 1 3 76 12 255
2019 Term 56 19 10 3 3 0 10 83 6 40
2019 Student 79 21 0 0 0 0 0 100 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 20 11 5 2 0 3 82 7 321
2019 Indeterminate (permanent) 45 28 15 5 2 1 3 76 7 255
2019 Term 41 31 15 0 5 0 7 78 6 40
2019 Student 71 7 7 0 0 7 7 92 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 9 6 3 1 5 4 90 4 320
2019 Indeterminate (permanent) 74 8 4 4 2 4 4 90 6 253
2019 Term 71 14 5 0 0 3 7 94 0 40
2019 Student 100 0 0 0 0 0 0 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 81 7 4 1 0 1 6 95 1 319
2019 Indeterminate (permanent) 79 5 1 0 1 1 12 97 2 254
2019 Term 82 6 0 0 0 3 10 100 0 39
2019 Student 93 7 0 0 0 0 0 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 45 15 6 3 1 0 76 8 321
2019 Indeterminate (permanent) 22 45 19 8 4 3 0 68 12 253
2019 Term 14 39 26 11 3 7 0 57 15 40
2019 Student 50 36 7 0 7 0 0 86 7 14
2018 Indeterminate (permanent) 22 42 23 7 4 2 0 65 11 293
2018 Term 25 35 22 15 2 0 0 61 18 32
2018 Student 0 36 45 0 0 9 9 44 0 11
2017 Indeterminate (permanent) 26 42 17 9 3 3 0 71 12 297
2017 Term 33 41 13 0 7 5 0 79 8 33

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 41 15 5 2 1 0 78 7 317
2019 Indeterminate (permanent) 34 43 11 8 2 1 0 78 10 252
2019 Term 36 41 10 8 5 0 0 77 14 40
2019 Student 71 21 0 0 7 0 0 93 7 14
2018 Indeterminate (permanent) 47 37 11 3 2 1 0 84 5 292
2018 Term 41 48 6 2 2 0 0 89 5 32
2018 Student 40 50 10 0 0 0 0 90 0 10
2017 Indeterminate (permanent) 43 41 10 3 2 2 0 85 5 298
2017 Term 56 29 7 5 0 3 0 87 5 33
2014 Indeterminate (permanent) 46 36 12 2 2 3 0 84 4 316
2014 Term 74 23 0 0 0 4 0 100 0 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 39 17 8 2 3 0 72 10 318
2019 Indeterminate (permanent) 39 38 13 5 2 3 0 80 7 253
2019 Term 33 39 19 5 3 0 0 72 8 40
2019 Student 64 21 0 0 7 7 0 92 8 14
2018 Indeterminate (permanent) 44 36 13 2 2 3 0 83 4 293
2018 Term 45 42 11 0 2 0 0 87 2 32
2018 Student 50 30 0 20 0 0 0 80 20 10
2017 Indeterminate (permanent) 40 39 12 3 2 3 0 82 5 298
2017 Term 44 46 5 3 0 3 0 92 3 33
2014 Indeterminate (permanent) 45 32 14 3 0 6 0 81 4 316
2014 Term 74 11 7 0 0 8 0 92 0 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 36 19 10 4 5 0 65 15 320

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 31 12 6 3 2 1 78 10 320

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 33 6 3 1 0 0 90 3 319
2019 Indeterminate (permanent) 47 37 12 5 0 0 0 83 5 253
2019 Term 60 29 8 3 0 0 0 89 3 40
2019 Student 79 14 0 0 7 0 0 93 7 14
2018 Indeterminate (permanent) 52 35 7 4 2 0 0 87 6 293
2018 Term 66 26 5 2 0 0 0 93 2 32
2018 Student 40 60 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 46 40 8 4 2 0 0 86 6 297
2017 Term 72 16 0 12 0 0 0 88 12 33
2014 Indeterminate (permanent) 54 36 7 2 1 0 0 90 3 316
2014 Term 74 23 0 4 0 0 0 96 4 26

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 40 9 4 3 0 0 84 7 319
2019 Indeterminate (permanent) 35 33 18 11 3 0 0 68 14 254
2019 Term 44 32 11 11 3 0 0 76 14 40
2019 Student 79 14 0 0 7 0 0 93 7 14
2018 Indeterminate (permanent) 31 34 23 9 3 0 0 65 12 292
2018 Term 42 40 13 2 2 0 0 82 5 31
2018 Student 50 20 20 10 0 0 0 70 10 10
2017 Indeterminate (permanent) 31 33 19 8 7 0 0 65 16 298
2017 Term 59 28 0 10 3 0 0 88 12 33
2014 Indeterminate (permanent) 45 33 14 3 4 1 0 78 8 316
2014 Term 59 33 4 0 0 4 0 96 0 26

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 41 10 4 2 0 0 83 6 317
2019 Indeterminate (permanent) 34 35 15 12 4 0 0 69 16 253
2019 Term 39 35 21 3 3 0 0 74 5 40
2019 Student 86 0 7 0 7 0 0 86 7 14
2018 Indeterminate (permanent) 31 34 20 12 3 0 0 65 15 291
2018 Term 37 49 4 7 2 0 0 86 9 32
2018 Student 40 30 10 20 0 0 0 70 20 10
2017 Indeterminate (permanent) 29 38 19 9 5 0 0 67 13 296
2017 Term 49 39 0 3 10 0 0 88 12 33
2014 Indeterminate (permanent) 42 37 12 6 3 0 0 79 9 315
2014 Term 52 40 4 4 0 0 0 92 4 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 30 14 8 5 3 0 72 14 318
2019 Indeterminate (permanent) 31 22 17 18 10 1 0 54 29 254
2019 Term 31 22 19 19 5 4 0 55 25 40
2019 Student 50 14 29 0 7 0 0 64 7 14
2018 Indeterminate (permanent) 31 25 23 13 7 2 0 57 20 293
2018 Term 31 20 30 8 7 4 0 53 16 32
2018 Student 30 20 30 0 10 10 0 56 11 10
2017 Indeterminate (permanent) 28 27 22 13 8 2 0 56 21 297
2017 Term 49 25 13 3 10 0 0 75 12 33
2014 Indeterminate (permanent) 38 30 16 8 5 3 0 70 14 316
2014 Term 48 25 15 0 0 8 4 83 0 26
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 26 41 33 320
2019 Indeterminate (permanent) 32 29 39 255
2019 Term 39 21 41 40
2019 Student 36 29 36 14
2018 Indeterminate (permanent) 30 32 38 295
2018 Term 39 22 39 32
2018 Student 64 9 27 11
2017 Indeterminate (permanent) 24 33 44 297
2017 Term 20 31 48 33
2014 Indeterminate (permanent) 28 39 33 316
2014 Term 37 29 34 26

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 8 31 50 3 1 6 84
2019 Indeterminate (permanent) 6 22 64 5 0 3 83
2018 Indeterminate (permanent) 7 30 53 5 0 5 91
2017 Indeterminate (permanent) 7 32 58 3 0 0 70
2014 Indeterminate (permanent) 7 33 43 11 9999 6 87
2014 Term 19 31 31 9 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 321
2019 Indeterminate (permanent) 10 90 255
2019 Term 12 88 40
2019 Student 0 100 14
2018 Indeterminate (permanent) 13 87 295

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 46 54 42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 59 41 42

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 42

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 42

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 26 74 42

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 41 59 42

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 35 65 42

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 23 77 42

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 42

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 53 47 42

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 42

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 42

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 40 60 42

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 42

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 59 41 42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 40 60 42

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 42

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 24 76 42

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 41

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 25 75 41

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 41

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 41

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 41

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 41

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 41

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 35 65 41

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 34 66 41

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 41

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 40 60 41

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 41

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 16 16 3 3 38 9 58 12 321
2019 Indeterminate (permanent) 16 10 16 6 6 34 13 48 22 255
2019 Term 9 8 24 10 0 33 16 34 19 40
2019 Student 29 14 7 7 0 29 14 75 13 14
2018 Indeterminate (permanent) 15 17 17 9 3 27 12 52 20 293
2018 Term 15 11 15 2 0 40 17 59 5 32
2018 Student 18 9 18 0 0 55 0 60 0 11
2017 Indeterminate (permanent) 13 19 16 4 5 31 12 57 15 298
2017 Term 21 0 10 5 3 48 13 53 20 33
2014 Indeterminate (permanent) 14 17 18 8 5 31 7 51 20 316
2014 Term 7 7 11 11 0 57 7 40 30 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 38 18 4 2 11 1 73 7 320
2019 Indeterminate (permanent) 32 33 13 6 3 11 1 74 11 255
2019 Term 35 21 19 9 5 11 0 63 16 40
2019 Student 57 14 14 0 7 7 0 77 8 14
2018 Indeterminate (permanent) 27 38 17 5 2 8 2 73 9 292
2018 Term 24 41 11 5 0 18 2 80 6 32
2018 Student 27 36 18 0 0 18 0 78 0 11
2017 Indeterminate (permanent) 27 37 18 5 3 9 1 71 9 297
2017 Term 50 16 21 5 3 5 0 70 9 32
2014 Indeterminate (permanent) 28 35 17 5 3 11 1 72 9 316
2014 Term 18 23 30 4 0 25 0 55 5 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 321
2019 Indeterminate (permanent) 9 91 255
2018 Indeterminate (permanent) 7 93 295

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 31 69 18

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 31 69 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 71 29 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 49 51 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 58 42 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 72 28 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 15 17 2 2 43 7 58 7 320
2019 Indeterminate (permanent) 16 9 17 3 4 41 9 51 14 254
2019 Term 11 5 13 7 0 43 20 44 19 40
2019 Student 43 0 7 0 0 36 14 86 0 14
2018 Indeterminate (permanent) 18 16 17 4 2 34 10 60 10 293
2018 Term 15 11 15 0 0 46 13 62 0 32
2018 Student 18 0 18 0 0 64 0 50 0 11
2017 Indeterminate (permanent) 13 13 14 2 2 45 12 59 9 295
2017 Term 21 8 5 3 3 45 16 73 13 33
2014 Indeterminate (permanent) 13 13 17 1 1 46 8 57 5 316
2014 Term 7 8 15 0 0 56 15 51 0 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 36 17 6 2 10 1 72 9 320
2019 Indeterminate (permanent) 34 29 17 4 3 11 2 72 8 255
2019 Term 30 22 18 7 0 16 8 67 9 40
2019 Student 79 7 7 0 7 0 0 86 7 14
2018 Indeterminate (permanent) 31 32 17 4 1 14 2 74 6 294
2018 Term 31 29 9 2 0 26 2 84 3 32
2018 Student 27 36 18 0 0 18 0 78 0 11
2017 Indeterminate (permanent) 26 30 16 4 1 20 3 72 6 298
2017 Term 48 25 10 0 3 10 3 85 3 33
2014 Indeterminate (permanent) 28 30 13 2 1 23 3 79 3 315
2014 Term 22 15 24 0 0 36 4 61 0 26
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 21 12 10 7 0 5 69 18 320

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 27 12 4 2 0 1 82 6 319
2019 Indeterminate (permanent) 45 32 12 7 3 0 1 78 10 254
2019 Term 42 19 25 11 3 0 0 61 14 40
2019 Student 21 43 29 0 7 0 0 64 7 14
2018 Indeterminate (permanent) 51 27 13 5 3 0 2 79 8 293
2018 Term 42 36 14 0 9 0 0 77 9 31
2018 Student 9 27 36 18 9 0 0 36 27 11
2017 Indeterminate (permanent) 56 22 10 4 5 0 3 81 9 296
2017 Term 26 48 10 5 10 0 0 75 15 33

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 22 31 19 14 0 0 36 33 320
2019 Indeterminate (permanent) 13 27 31 17 12 0 0 40 30 254
2019 Term 11 37 29 15 8 0 0 48 23 40
2019 Student 57 36 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 11 22 31 23 13 0 0 33 36 292
2018 Term 11 35 19 19 15 0 0 46 35 32
2018 Student 27 18 55 0 0 0 0 45 0 11
2017 Indeterminate (permanent) 15 22 26 18 18 0 0 37 37 298
2017 Term 8 54 24 12 3 0 0 61 15 33

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 29 26 15 11 0 1 48 26 320
2019 Indeterminate (permanent) 16 30 25 18 11 0 0 46 29 254
2019 Term 20 31 34 4 11 0 0 51 15 40
2019 Student 50 50 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 11 31 29 19 9 0 1 43 28 292
2018 Term 21 42 18 11 9 0 0 63 19 32
2018 Student 30 40 20 10 0 0 0 70 10 10
2017 Indeterminate (permanent) 15 27 29 17 12 0 0 42 29 298
2017 Term 18 33 28 8 12 0 0 52 20 33

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 25 23 21 13 0 1 42 35 319
2019 Indeterminate (permanent) 18 22 23 21 14 1 0 41 36 252
2019 Term 18 16 34 16 16 0 0 34 32 40
2019 Student 43 50 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 14 25 22 23 15 0 1 39 39 294
2018 Term 26 22 21 13 15 2 0 49 29 32
2018 Student 18 27 45 9 0 0 0 45 9 11
2017 Indeterminate (permanent) 16 24 25 18 17 0 0 39 35 297
2017 Term 21 28 24 8 20 0 0 49 27 33

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 28 19 13 8 0 1 59 22 318
2019 Indeterminate (permanent) 30 33 18 9 9 0 2 64 18 254
2019 Term 36 42 12 3 2 0 5 82 5 40
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 31 27 22 10 7 0 3 60 17 292
2018 Term 45 18 13 9 8 0 6 67 19 32
2018 Student 45 27 9 9 0 0 9 80 10 11
2017 Indeterminate (permanent) 30 27 18 12 10 0 2 58 23 298
2017 Term 63 16 10 3 3 3 3 83 6 33

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 31 22 13 11 1 0 54 24 319
2019 Indeterminate (permanent) 24 33 25 9 9 0 0 56 19 254
2019 Term 29 39 18 8 6 0 0 68 14 39
2019 Student 71 21 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 27 26 24 13 9 0 1 53 23 292
2018 Term 15 45 24 5 11 0 0 61 15 32
2018 Student 36 27 0 27 9 0 0 64 36 11
2017 Indeterminate (permanent) 29 24 23 14 10 0 0 52 24 296
2017 Term 46 31 15 3 5 0 0 77 8 33

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 20 20 11 9 0 6 58 21 319

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 32 23 7 4 1 1 65 11 320
2019 Indeterminate (permanent) 23 33 27 10 5 0 1 57 15 255
2019 Term 23 39 22 10 4 0 3 63 14 40
2019 Student 64 36 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 21 32 31 10 4 0 1 54 14 296
2018 Term 18 46 24 7 6 0 0 64 13 32
2018 Student 18 45 0 0 9 9 18 88 13 11
2017 Indeterminate (permanent) 23 36 24 10 6 0 0 60 17 296
2017 Term 43 26 10 18 3 0 0 69 20 33

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 29 28 18 6 1 1 48 24 316
2019 Indeterminate (permanent) 14 26 31 22 7 0 0 40 29 254
2019 Term 23 37 26 7 5 0 3 61 13 40
2019 Student 79 21 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 12 32 25 19 10 0 0 45 30 296
2018 Term 22 31 28 15 5 0 0 52 20 32
2018 Student 36 18 27 9 0 0 9 60 10 11
2017 Indeterminate (permanent) 12 26 23 25 15 0 0 38 40 296
2017 Term 21 36 20 15 5 3 0 58 21 33

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 32 21 12 5 0 1 62 17 318
2019 Indeterminate (permanent) 19 33 24 17 7 0 0 52 24 255
2019 Term 9 40 26 14 8 0 3 51 23 40
2019 Student 29 50 21 0 0 0 0 79 0 14
2018 Indeterminate (permanent) 19 34 23 17 6 0 0 53 24 293
2018 Term 15 42 20 16 7 0 0 57 22 31
2018 Student 27 27 45 0 0 0 0 55 0 11
2017 Indeterminate (permanent) 21 27 25 18 9 0 0 48 27 296
2017 Term 21 39 18 10 12 0 0 59 23 33

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 10 7 4 0 1 79 11 319
2019 Indeterminate (permanent) 39 30 15 11 6 0 0 68 17 254
2019 Term 34 28 22 4 10 0 3 63 14 40
2019 Student 71 21 7 0 0 0 0 93 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 36 20 9 4 0 0 67 13 319

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 21 9 3 0 1 66 12 319
2019 Indeterminate (permanent) 36 33 17 9 5 0 0 69 14 254
2019 Term 32 27 26 4 8 0 3 61 13 40
2019 Student 57 36 0 7 0 0 0 93 7 14
2018 Indeterminate (permanent) 31 38 18 10 3 0 0 68 13 295
2018 Term 39 33 22 4 2 0 0 72 6 32
2018 Student 27 18 45 0 0 0 9 50 0 11
2017 Indeterminate (permanent) 35 31 16 11 7 0 0 66 18 295
2017 Term 31 24 31 3 10 3 0 56 13 33

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 24 13 4 1 0 1 82 5 318
2019 Indeterminate (permanent) 68 20 6 3 2 0 2 89 4 254
2019 Term 62 18 14 4 0 0 3 82 4 40
2019 Student 93 0 7 0 0 0 0 93 0 14
2018 Indeterminate (permanent) 65 21 6 5 1 0 1 88 6 294
2018 Term 66 27 2 2 0 0 2 95 2 31
2018 Student 36 45 18 0 0 0 0 82 0 11
2017 Indeterminate (permanent) 66 18 10 2 2 0 3 87 3 297
2017 Term 61 18 8 10 0 0 3 82 10 33

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 38 13 4 1 0 1 82 5 319

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 13 3 2 0 1 3 94 2 320
2019 Indeterminate (permanent) 76 9 2 1 1 1 9 95 2 254
2019 Term 79 3 8 2 0 0 8 89 2 40
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 81 11 3 1 0 0 5 96 1 296
2018 Term 69 13 9 0 0 2 7 90 0 32
2018 Student 64 27 9 0 0 0 0 91 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 10 3 1 1 0 2 95 2 318
2019 Indeterminate (permanent) 75 8 6 5 2 2 2 86 8 255
2019 Term 76 0 11 4 5 0 3 78 10 40
2019 Student 93 7 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 74 10 6 4 2 0 4 88 6 296
2018 Term 76 7 0 6 9 2 0 84 16 32
2018 Student 64 9 0 0 18 0 9 80 20 11
2017 Indeterminate (permanent) 75 13 3 2 3 0 3 91 5 298
2017 Term 82 5 5 0 5 3 0 89 5 33

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 22 5 1 1 0 2 93 2 317
2019 Indeterminate (permanent) 57 25 12 3 2 0 0 83 5 254
2019 Term 48 31 11 4 3 0 3 81 7 40
2019 Student 71 29 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 51 30 11 3 3 0 2 83 5 296
2018 Term 64 15 8 6 7 0 0 79 13 32
2018 Student 73 9 9 0 0 0 9 90 0 11
2017 Indeterminate (permanent) 57 25 12 2 3 0 2 83 5 297
2017 Term 67 23 5 0 3 0 3 92 3 33

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 17 7 3 3 0 1 87 6 316
2019 Indeterminate (permanent) 56 18 14 7 4 1 0 74 12 254
2019 Term 63 13 6 13 3 0 3 78 16 39
2019 Student 86 14 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 53 23 11 7 5 0 1 77 12 295
2018 Term 56 19 7 17 0 0 0 76 17 32
2018 Student 64 9 0 9 9 0 9 80 20 11
2017 Indeterminate (permanent) 58 22 9 4 6 0 1 81 10 297
2017 Term 75 5 12 0 5 0 3 82 5 33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 14 2 1 1 0 17 95 2 318
2019 Indeterminate (permanent) 55 12 5 2 2 0 24 88 5 251
2019 Term 63 4 4 0 0 0 29 94 0 40
2019 Student 100 0 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 39 18 5 2 1 0 34 89 4 295
2018 Term 65 2 2 4 0 0 26 91 6 32
2018 Student 55 0 9 9 0 0 27 75 13 11
2017 Indeterminate (permanent) 56 15 5 1 1 0 22 91 3 298
2017 Term 80 3 0 0 0 0 18 100 0 33

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 14 4 2 1 0 3 93 3 320
2019 Indeterminate (permanent) 73 16 4 2 1 0 4 93 3 253
2019 Term 79 9 4 0 3 0 4 93 3 40
2019 Student 100 0 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 65 21 6 3 0 0 5 91 3 293
2018 Term 74 9 4 4 0 0 9 91 5 32
2018 Student 64 9 0 9 9 0 9 80 20 11
2017 Indeterminate (permanent) 73 14 7 1 0 0 5 92 1 296
2017 Term 85 0 3 0 0 0 12 97 0 33

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 20 6 1 1 0 1 92 2 319
2019 Indeterminate (permanent) 74 16 6 1 1 1 1 92 2 255
2019 Term 27 15 13 27 15 0 3 44 43 40
2019 Student 50 21 14 7 0 0 7 77 8 14
2018 Indeterminate (permanent) 68 20 5 4 1 0 2 90 4 296
2018 Term 15 14 28 13 31 0 0 28 44 32
2018 Student 18 27 27 18 0 0 9 50 20 11
2017 Indeterminate (permanent) 65 21 8 2 2 0 2 87 5 298
2017 Term 21 10 20 25 23 0 0 31 48 33

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 26 12 9 2 0 1 77 10 320
2019 Indeterminate (permanent) 59 22 12 4 2 0 1 82 6 252
2019 Term 58 18 13 3 5 0 3 78 8 40
2019 Student 71 29 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 51 29 12 5 1 0 1 81 7 294
2018 Term 55 21 15 7 0 2 0 78 7 32
2018 Student 18 36 27 0 9 0 9 60 10 11
2017 Indeterminate (permanent) 55 26 12 3 3 0 1 82 6 298
2017 Term 71 13 10 3 0 0 3 87 3 33

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 41 19 5 1 0 0 75 6 319

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 34 38 15 3 0 0 44 18 321
2019 Indeterminate (permanent) 13 33 35 16 3 0 0 46 19 254
2019 Term 15 46 26 11 3 0 0 61 14 40
2019 Student 43 57 0 0 0 0 0 100 0 14
2018 Indeterminate (permanent) 8 33 43 12 4 0 0 41 16 296
2018 Term 21 26 35 14 4 0 0 48 18 32
2018 Student 18 45 18 18 0 0 0 64 18 11
2017 Indeterminate (permanent) 9 27 38 19 7 0 0 36 26 298
2017 Term 8 46 20 23 0 3 0 56 23 33

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 22 35 24 8 0 0 32 32 320
2019 Indeterminate (permanent) 9 26 36 20 9 0 0 29 35 252
2019 Term 8 10 47 24 11 0 0 35 18 40
2019 Student 0 0 36 50 14 0 0 64 0 14
2018 Indeterminate (permanent) 9 22 43 17 8 0 0 25 32 295
2018 Term 13 9 49 18 11 0 0 28 22 32
2018 Student 9 9 55 9 18 0 0 27 18 11
2017 Indeterminate (permanent) 10 27 32 22 8 1 0 31 37 297
2017 Term 5 15 26 41 13 0 0 54 20 33

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 44 8 6 1 0 0 85 7 318
2019 Indeterminate (permanent) 42 42 8 6 1 0 0 85 7 255
2019 Term 34 44 8 10 2 3 0 80 12 40
2019 Student 64 14 14 0 0 7 0 85 0 14
2018 Indeterminate (permanent) 46 39 9 4 1 1 0 86 5 293
2018 Term 28 58 9 0 0 4 0 90 0 32
2018 Student 55 36 9 0 0 0 0 91 0 11
2017 Indeterminate (permanent) 48 38 9 2 3 1 0 86 4 297
2017 Term 49 39 10 3 0 0 0 88 3 33

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 39 12 11 4 2 0 72 15 321

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 9 10 7 0 0 74 17 321

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 25 9 4 3 2 0 84 7 320

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 40 17 8 3 1 0 71 12 319
2019 Indeterminate (permanent) 26 37 15 14 7 1 0 64 22 253
2019 Term 43 19 16 21 2 0 0 62 22 40
2019 Student 64 29 0 0 0 7 0 100 0 14
2018 Indeterminate (permanent) 21 43 16 11 8 1 0 65 19 296
2018 Term 19 50 11 13 2 4 0 72 16 32
2018 Student 36 45 18 0 0 0 0 82 0 11
2017 Indeterminate (permanent) 17 37 14 16 14 2 0 55 31 298
2017 Term 39 39 5 8 10 0 0 77 18 33

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 41 7 6 2 1 0 85 7 321

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 40 11 6 4 1 0 79 10 321

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 36 17 4 2 1 2 77 6 321

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 35 8 2 1 1 3 89 3 320

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 21 7 3 1 3 1 89 4 319

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 36 10 4 1 1 0 85 5 318

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 6 5 4 0 0 85 9 321

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 23 6 1 1 1 1 92 1 321
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 319

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 320
2019 Indeterminate (permanent) 17 83 253
2019 Term 13 87 40
2019 Student 7 93 14
2017 Indeterminate (permanent) 15 85 298
2014 Indeterminate (permanent) 14 86 316

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 85 15 42
2017 Indeterminate (permanent) 85 15 44
2014 Indeterminate (permanent) 80 20 44

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 65 20 6 0 6 0 3 87 7 33
2017 Indeterminate (permanent) 63 32 5 0 0 0 0 95 0 37
2014 Indeterminate (permanent) 71 23 6 0 0 0 0 94 0 35

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 29 8 3 3 1 2 86 6 320
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 69 16 1 84 16 321

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 69 31 43

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 33 12 7 5 0 3 76 12 43

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 12 16 11 12 0 34 40 35 43

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 18 6 5 3 1 13 83 9 321
2019 Indeterminate (permanent) 46 19 11 9 5 1 9 71 16 253
2019 Term 57 17 8 7 9 0 2 75 16 39
2019 Student 64 7 7 0 0 0 21 91 0 14
2018 Indeterminate (permanent) 57 15 9 3 5 1 9 81 9 296
2018 Term 64 7 7 2 2 2 16 86 6 31
2018 Student 40 30 0 0 10 0 20 88 13 10
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