2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	37	6	8	0	0	0	86	8	86
2020	Non-supervisor	50	38	5	5	1	0	0	88	7	202

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	23	1	2	0	0	97	2	86
2020	Non-supervisor	72	23	2	0	2	1	96	2	200
2017	Supervisor	75	25	0	0	0	0	100	0	84
2017	Non-supervisor	70	25	1	4	0	0	95	4	190
2014	Supervisor	71	24	3	2	0	0	95	2	57
2014	Non-supervisor	69	29	1	1	0	0	98	1	202

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	41	10	5	3	1	1	81	8	86
2020	Non-supervisor	38	38	11	8	3	1	1	77	11	202
2019	Supervisor	42	28	10	13	7	0	0	70	20	74
2019	Non-supervisor	44	37	8	7	4	0	0	81	11	158
2017	Supervisor	52	29	6	8	5	0	0	81	13	84
2017	Non-supervisor	39	33	11	12	5	0	0	72	17	190
2014	Supervisor	46	35	9	5	5	0	0	81	10	57
2014	Non-supervisor	44	37	6	8	4	0	0	81	12	202

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	42	16	3	2	3	77	6	85
2020	Non-supervisor	30	44	15	9	2	0	75	11	202
2019	Supervisor	33	42	9	12	3	0	76	15	74
2019	Non-supervisor	23	51	13	11	2	0	74	13	158
2018	Supervisor	24	54	11	9	1	0	79	10	71
2018	Non-supervisor	21	56	13	10	1	0	77	11	152
2017	Supervisor	32	51	11	6	1	0	82	7	84
2017	Non-supervisor	27	48	13	8	4	0	75	12	190
2014	Supervisor	44	42	7	5	0	1	87	5	57
2014	Non-supervisor	30	42	17	9	1	1	72	10	202

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	36	12	6	1	0	1	82	7	86
2020	Non-supervisor	41	38	11	7	2	0	0	80	9	198
2019	Supervisor	48	35	12	4	1	0	0	83	5	73
2019	Non-supervisor	45	38	9	5	2	1	0	83	7	157
2017	Supervisor	58	36	4	1	0	0	1	95	1	84
2017	Non-supervisor	43	44	5	7	1	0	0	87	8	186
2014	Supervisor	55	36	3	3	0	2	0	93	3	57
2014	Non-supervisor	42	38	14	4	0	0	1	81	5	201

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	22	28	10	3	0	0	59	14	86
2020	Non-supervisor	41	35	13	7	2	1	1	77	9	200
2019	Supervisor	39	33	13	10	5	0	0	72	15	74
2019	Non-supervisor	39	40	10	5	4	1	1	81	9	158
2018	Supervisor	30	39	13	12	5	0	1	69	17	71
2018	Non-supervisor	36	49	10	3	1	0	1	85	5	150
2017	Supervisor	32	37	18	9	5	0	0	69	13	84
2017	Non-supervisor	32	39	15	10	3	0	1	72	13	189
2014	Supervisor	28	40	14	13	2	0	4	70	15	57
2014	Non-supervisor	28	39	18	8	3	1	2	70	11	202

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	48	13	6	0	0	81	6	85
2020	Non-supervisor	32	45	10	9	3	0	78	12	202
2019	Supervisor	34	55	3	8	0	0	89	8	74
2019	Non-supervisor	31	47	13	5	4	1	79	9	159
2018	Supervisor	33	49	11	7	0	0	83	7	71
2018	Non-supervisor	29	46	18	5	3	0	74	7	149
2017	Supervisor	40	45	9	5	1	0	85	6	84
2017	Non-supervisor	34	41	15	9	1	0	75	10	190
2014	Supervisor	30	51	12	5	2	0	81	7	57
2014	Non-supervisor	22	56	13	6	4	0	78	10	202

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	42	13	10	3	1	0	73	13	86
2020	Non-supervisor	31	42	15	9	2	0	0	73	12	202
2019	Supervisor	18	55	16	10	1	0	0	73	11	74
2019	Non-supervisor	27	45	16	8	4	0	0	72	13	159
2018	Supervisor	27	40	22	7	4	0	0	66	11	70
2018	Non-supervisor	28	32	28	11	1	0	0	61	12	150
2017	Supervisor	21	46	20	10	3	0	0	67	13	84
2017	Non-supervisor	26	35	16	16	7	0	0	61	23	190
2014	Supervisor	27	37	23	7	5	0	1	65	12	57
2014	Non-supervisor	19	40	21	11	9	0	0	59	20	201

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	40	10	15	3	0	71	19	86
2020	Non-supervisor	28	40	13	16	3	0	68	19	199
2019	Supervisor	14	62	16	6	0	1	78	6	73
2019	Non-supervisor	16	55	16	8	5	0	71	13	159
2018	Supervisor	23	53	11	13	0	0	76	13	71
2018	Non-supervisor	21	52	18	8	2	0	73	10	151
2017	Supervisor	29	51	10	8	2	0	80	11	84
2017	Non-supervisor	24	41	18	13	3	0	65	17	190

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	43	5	6	0	0	0	89	6	86
2020	Non-supervisor	38	39	12	8	2	0	1	78	10	202
2019	Supervisor	42	44	13	1	0	0	0	85	1	74
2019	Non-supervisor	26	55	11	6	2	0	0	81	8	159
2018	Supervisor	43	42	9	6	0	0	0	85	6	70
2018	Non-supervisor	29	55	12	2	1	1	0	85	3	151
2017	Supervisor	52	37	6	2	2	0	0	89	5	84
2017	Non-supervisor	30	47	16	3	3	0	0	78	7	189
2014	Supervisor	43	48	7	2	0	0	0	91	2	56
2014	Non-supervisor	31	46	14	4	3	1	0	78	8	201

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	41	13	8	1	78	9	86
2020	Non-supervisor	28	36	19	14	2	65	17	202
2019	Supervisor	24	49	13	13	1	73	14	73
2019	Non-supervisor	28	38	20	11	4	66	14	159
2018	Supervisor	34	44	14	7	1	78	8	70
2018	Non-supervisor	22	44	22	10	2	66	11	152
2017	Supervisor	34	42	11	9	5	76	14	84
2017	Non-supervisor	25	36	16	16	5	62	22	190

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	32	11	1	1	0	87	2	86
2020	Non-supervisor	38	37	16	6	3	0	75	9	201
2019	Supervisor	50	41	5	4	0	0	91	4	74
2019	Non-supervisor	37	46	11	3	2	1	84	5	159
2018	Supervisor	49	42	6	3	0	0	92	3	69
2018	Non-supervisor	39	46	10	5	0	0	85	5	150
2017	Supervisor	49	40	8	2	0	0	89	2	82
2017	Non-supervisor	41	44	9	4	1	0	86	5	189
2014	Supervisor	48	37	10	2	3	0	84	5	57
2014	Non-supervisor	44	43	9	2	2	0	87	4	202

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	36	16	9	2	0	0	72	11	86
2020	Non-supervisor	23	40	18	16	3	1	0	63	19	202
2019	Supervisor	24	53	14	9	0	0	0	78	9	74
2019	Non-supervisor	17	46	16	15	5	0	1	63	20	158
2018	Supervisor	32	48	10	11	0	0	0	80	11	70
2018	Non-supervisor	20	37	25	14	3	0	1	58	17	151
2017	Supervisor	34	48	9	7	1	0	0	83	9	82
2017	Non-supervisor	21	34	22	17	7	0	0	54	23	189
2014	Supervisor	32	53	7	8	0	0	0	85	8	57
2014	Non-supervisor	16	41	22	13	8	0	1	57	21	201

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	33	15	8	2	75	10	86
2020	Non-supervisor	29	34	19	14	4	63	18	202
2019	Supervisor	27	47	15	9	1	75	10	74
2019	Non-supervisor	26	40	18	10	6	66	17	159
2018	Supervisor	36	42	13	8	1	78	9	69
2018	Non-supervisor	24	40	17	16	3	64	19	151
2017	Supervisor	33	43	16	7	1	76	9	82
2017	Non-supervisor	24	40	18	11	7	63	19	189
2014	Supervisor	38	37	9	16	0	75	16	57
2014	Non-supervisor	20	36	21	15	7	57	23	202

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	39	18	9	5	0	69	14	84
2020	Non-supervisor	28	44	16	9	3	0	72	12	201
2019	Supervisor	17	56	18	9	0	0	73	9	72
2019	Non-supervisor	25	52	14	6	3	0	77	8	155
2018	Supervisor	21	50	17	10	3	0	71	13	70
2018	Non-supervisor	23	42	23	12	1	0	65	12	152
2017	Supervisor	29	45	20	5	1	0	74	6	81
2017	Non-supervisor	25	45	17	10	3	0	70	13	189
2014	Supervisor	34	38	21	5	2	0	72	7	57
2014	Non-supervisor	23	43	20	8	4	1	67	12	202

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	51	13	2	0	0	85	2	85
2020	Non-supervisor	32	45	9	10	3	0	78	13	200
2019	Supervisor	31	57	6	7	0	0	88	7	74
2019	Non-supervisor	37	45	12	3	3	1	82	6	158
2018	Supervisor	28	57	9	6	0	0	85	6	70
2018	Non-supervisor	31	48	16	4	1	0	79	5	151
2017	Supervisor	40	43	12	5	0	0	83	5	82
2017	Non-supervisor	37	36	18	7	1	1	74	8	188
2014	Supervisor	39	49	9	3	0	0	88	3	57
2014	Non-supervisor	27	55	9	7	2	0	82	9	201

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	22	23	22	21	0	34	43	85
2020	Non-supervisor	29	30	23	10	6	1	60	16	202
2019	Supervisor	14	36	17	17	15	0	50	33	73
2019	Non-supervisor	42	38	12	6	2	0	80	8	157
2018	Supervisor	18	31	34	11	6	0	49	16	71
2018	Non-supervisor	49	32	14	4	1	0	81	5	152
2017	Supervisor	15	37	26	16	6	0	52	22	84
2017	Non-supervisor	44	39	10	5	3	0	83	7	190
2014	Supervisor	17	36	24	11	11	1	54	22	57
2014	Non-supervisor	40	37	16	6	1	0	77	7	202

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	42	22	10	1	1	0	11	66	86
2020	Non-supervisor	19	34	32	10	4	1	1	14	54	201
2019	Supervisor	14	37	35	10	3	0	1	13	52	74
2019	Non-supervisor	16	35	36	9	3	1	0	12	51	159
2018	Supervisor	11	38	39	9	3	0	0	12	49	71
2018	Non-supervisor	10	40	36	10	1	2	2	12	51	152
2017	Supervisor	8	31	43	12	6	0	0	18	39	84
2017	Non-supervisor	6	32	43	10	7	1	1	18	38	190
2014	Supervisor	9	36	36	16	2	0	1	18	45	57
2014	Non-supervisor	13	34	34	14	3	0	1	18	48	202

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	26	35	16	8	2	1	25	39	86
2020	Non-supervisor	14	21	30	18	9	6	2	30	38	200
2019	Supervisor	7	28	23	29	11	0	1	41	36	73
2019	Non-supervisor	11	23	33	20	9	3	0	30	36	159
2018	Supervisor	13	16	36	28	5	1	1	34	30	71
2018	Non-supervisor	9	25	40	15	9	2	1	24	34	152
2017	Supervisor	5	24	36	20	11	1	2	32	31	84
2017	Non-supervisor	8	21	29	26	12	2	2	40	30	189
2014	Supervisor	2	29	44	19	4	0	1	23	32	57
2014	Non-supervisor	13	27	36	14	8	1	2	22	41	201

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	24	28	16	7	0	0	23	48	86
2020	Non-supervisor	30	27	24	9	4	5	2	14	61	201
2019	Supervisor	31	21	19	21	5	0	3	27	53	74
2019	Non-supervisor	27	29	30	12	2	0	0	14	56	159
2018	Supervisor	24	26	29	17	4	0	0	22	49	71
2018	Non-supervisor	34	32	20	7	5	0	2	12	67	152
2017	Supervisor	26	27	38	6	3	0	0	10	52	84
2017	Non-supervisor	35	32	19	8	4	1	1	12	68	190
2014	Supervisor	28	32	23	14	2	0	0	16	61	57
2014	Non-supervisor	38	32	19	6	3	0	2	9	71	202

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	38	25	10	1	0	0	11	64	86
2020	Non-supervisor	16	29	29	16	6	3	0	23	47	201
2019	Supervisor	21	27	42	9	0	0	1	9	49	74
2019	Non-supervisor	11	33	38	11	7	1	0	18	44	159
2018	Supervisor	15	31	43	10	2	0	0	11	46	71
2018	Non-supervisor	8	30	41	17	2	0	2	20	39	151
2017	Supervisor	14	31	36	17	2	0	0	19	45	84
2017	Non-supervisor	11	28	37	18	3	1	1	22	40	190
2014	Supervisor	3	37	44	14	2	0	0	16	40	57
2014	Non-supervisor	10	22	38	23	5	2	0	28	33	202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	34	23	5	3	1	0	8	69	86
2020	Non-supervisor	23	22	24	17	8	3	4	26	49	200
2019	Supervisor	26	47	16	9	2	0	0	11	73	74
2019	Non-supervisor	20	25	28	13	9	2	3	24	48	159
2018	Supervisor	21	35	35	3	5	0	1	8	56	71
2018	Non-supervisor	18	35	26	15	5	0	1	20	53	151
2017	Supervisor	22	32	36	7	2	0	0	9	54	83
2017	Non-supervisor	19	23	26	18	10	1	3	29	44	188
2014	Supervisor	35	34	28	2	0	0	2	2	69	57
2014	Non-supervisor	24	33	26	7	8	1	1	15	58	202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	22	33	17	8	2	1	26	39	86
2020	Non-supervisor	12	22	23	22	9	7	4	35	39	200
2019	Supervisor	14	28	24	17	15	0	1	33	42	74
2019	Non-supervisor	13	23	27	17	14	2	4	33	39	159
2018	Supervisor	8	26	28	26	6	3	3	33	37	71
2018	Non-supervisor	14	24	26	24	10	0	2	34	39	152
2017	Supervisor	6	28	23	25	12	2	4	39	36	84
2017	Non-supervisor	13	19	22	26	15	2	3	43	33	190
2014	Supervisor	9	29	28	16	16	0	2	33	38	57
2014	Non-supervisor	12	25	28	18	11	2	4	31	40	200

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	27	35	13	4	0	0	16	48	86
2020	Non-supervisor	16	28	33	12	5	4	1	18	47	201
2019	Supervisor	13	21	42	17	3	1	3	21	35	73
2019	Non-supervisor	13	30	33	17	5	2	1	22	44	159
2018	Supervisor	15	26	48	5	3	0	3	9	42	71
2018	Non-supervisor	19	29	30	12	5	3	2	17	51	152
2017	Supervisor	8	25	49	9	5	2	1	15	35	84
2017	Non-supervisor	19	30	29	9	7	2	3	17	52	189
2014	Supervisor	14	38	39	7	0	0	1	7	53	57
2014	Non-supervisor	20	29	34	10	4	2	1	14	51	202

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	9	29	43	14	0	0	57	14	86
2020	Non-supervisor	2	9	34	33	20	2	0	54	11	200
2019	Supervisor	4	27	23	35	10	0	1	45	32	74
2019	Non-supervisor	3	9	42	31	14	1	0	45	12	159

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	37	14	7	0	4	2	77	8	86
2020	Non-supervisor	27	31	17	8	3	8	6	67	14	202
2019	Supervisor	37	41	10	8	2	0	1	79	11	74
2019	Non-supervisor	23	35	13	10	6	10	3	67	18	159
2018	Supervisor	21	49	13	3	6	3	5	77	9	71
2018	Non-supervisor	17	41	18	11	4	6	2	63	16	151
2017	Supervisor	32	37	16	5	5	4	2	73	11	84
2017	Non-supervisor	31	27	15	12	8	4	3	63	21	190
2014	Supervisor	42	34	17	4	2	0	1	77	5	57
2014	Non-supervisor	25	29	17	9	9	5	7	61	20	202

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	20	4	2	0	0	94	2	85
2020	Non-supervisor	56	32	4	4	3	0	89	7	202
2019	Supervisor	64	26	5	4	0	0	91	4	74
2019	Non-supervisor	47	36	5	8	2	2	85	10	158
2018	Supervisor	56	38	4	0	1	0	94	1	70
2018	Non-supervisor	45	35	9	8	2	0	81	10	152
2017	Supervisor	54	34	7	3	2	0	88	6	84
2017	Non-supervisor	44	32	10	8	4	1	78	12	190
2014	Supervisor	57	34	7	2	0	0	91	2	57
2014	Non-supervisor	45	34	11	5	3	0	80	9	202

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	23	5	4	0	91	4	85
2020	Non-supervisor	63	31	2	2	2	94	4	200
2019	Supervisor	53	34	11	3	0	86	3	73
2019	Non-supervisor	55	36	6	3	1	91	3	159
2018	Supervisor	62	32	4	3	0	93	3	71
2018	Non-supervisor	45	43	6	5	1	88	6	152
2017	Supervisor	52	34	6	6	1	86	8	84
2017	Non-supervisor	43	44	8	5	1	87	5	190
2014	Supervisor	47	50	3	0	0	97	0	57
2014	Non-supervisor	42	44	8	5	1	86	6	202

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	34	7	5	0	0	88	5	86
2020	Non-supervisor	47	32	14	4	2	1	80	6	201
2019	Supervisor	52	41	7	0	0	0	93	0	73
2019	Non-supervisor	40	43	11	3	3	1	83	6	159
2018	Supervisor	47	47	7	0	0	0	93	0	71
2018	Non-supervisor	33	46	16	4	1	1	79	5	152

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	30	7	1	1	1	1	91	2	86
2020	Non-supervisor	48	25	8	2	3	8	6	85	5	201

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	27	7	1	1	0	0	91	2	86
2020	Non-supervisor	46	33	12	3	2	0	4	82	5	201
2019	Supervisor	68	26	5	0	0	0	0	95	0	74
2019	Non-supervisor	46	33	11	4	1	2	3	82	6	159

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	37	7	6	2	1	0	85	8	86
2020	Non-supervisor	45	36	11	4	2	2	0	83	6	202
2019	Supervisor	36	49	14	1	0	0	0	85	1	74
2019	Non-supervisor	37	39	11	8	4	1	1	77	12	158
2018	Supervisor	35	46	11	7	1	0	0	81	8	71
2018	Non-supervisor	33	45	15	5	1	1	1	79	6	152
2017	Supervisor	35	43	9	8	5	0	0	78	13	84
2017	Non-supervisor	35	39	15	6	4	0	0	75	10	190
2014	Supervisor	37	45	12	2	2	0	3	84	4	57
2014	Non-supervisor	32	47	12	4	3	0	1	80	8	202

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	28	13	2	3	0	0	82	6	85
2020	Non-supervisor	50	25	15	3	3	2	1	78	7	202

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	36	8	4	4	0	0	84	8	86
2020	Non-supervisor	50	35	8	4	2	0	0	86	6	202
2019	Supervisor	35	53	8	1	1	0	0	89	3	74
2019	Non-supervisor	37	42	8	9	3	0	1	80	13	159
2018	Supervisor	36	47	9	7	0	0	1	84	7	71
2018	Non-supervisor	37	45	8	6	1	1	1	84	8	151
2017	Supervisor	46	39	6	5	4	0	0	86	8	84
2017	Non-supervisor	40	35	14	8	3	1	0	75	11	190
2014	Supervisor	44	44	5	4	2	0	1	89	5	57
2014	Non-supervisor	36	45	10	8	2	0	0	80	10	202

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	86
2020	Non-supervisor	53	47	202

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	21	2	2	0	4	3	95	2	86
2020	Non-supervisor	52	23	8	2	0	8	7	87	3	202

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	9	6	1	0	0	84	7	86
2020	Non-supervisor	56	28	8	4	3	1	0	85	6	202
2019	Supervisor	40	47	11	0	1	0	0	88	1	74
2019	Non-supervisor	46	35	9	6	4	0	0	81	9	159
2018	Supervisor	32	52	10	3	2	0	0	85	6	71
2018	Non-supervisor	47	30	12	8	2	0	1	78	10	151
2017	Supervisor	45	29	15	3	5	1	0	76	9	84
2017	Non-supervisor	43	30	14	9	5	0	0	73	13	189
2014	Supervisor	44	44	3	5	2	0	1	89	7	57
2014	Non-supervisor	45	38	7	7	3	0	0	82	10	202

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	38	17	9	2	5	0	70	12	86
2020	Non-supervisor	32	38	13	8	2	7	0	75	12	202
2019	Supervisor	13	46	17	21	1	1	0	60	23	74
2019	Non-supervisor	14	43	21	9	5	8	1	62	15	158
2018	Supervisor	22	34	20	12	8	4	0	59	21	71
2018	Non-supervisor	14	40	23	7	5	11	0	61	13	152
2017	Supervisor	26	42	21	2	5	3	0	70	8	84
2017	Non-supervisor	22	39	16	10	5	8	1	67	16	190
2014	Supervisor	30	51	11	5	2	2	0	82	7	57
2014	Non-supervisor	16	48	17	8	4	8	0	69	12	201

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	37	25	9	5	0	0	61	14	86
2020	Non-supervisor	30	32	20	11	5	1	1	63	16	201
2019	Supervisor	20	35	26	17	1	1	0	55	18	73
2019	Non-supervisor	17	39	23	11	8	2	1	57	19	159
2018	Supervisor	21	40	21	9	8	1	0	62	17	71
2018	Non-supervisor	15	38	27	13	6	1	0	54	19	152
2017	Supervisor	30	39	22	4	5	1	0	69	9	84
2017	Non-supervisor	18	41	21	12	5	2	0	61	17	189
2014	Supervisor	29	44	19	5	3	0	0	73	9	57
2014	Non-supervisor	14	37	28	12	7	1	0	52	19	202

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	31	29	13	8	1	0	50	21	86
2020	Non-supervisor	22	33	20	16	4	4	1	58	22	201
2019	Supervisor	10	39	27	17	3	4	0	52	21	73
2019	Non-supervisor	7	39	27	13	7	6	1	50	21	159
2018	Supervisor	18	31	31	11	8	0	0	49	20	70
2018	Non-supervisor	13	25	39	12	6	6	0	40	19	151
2017	Supervisor	17	39	30	11	1	3	0	57	12	84
2017	Non-supervisor	12	34	26	15	5	7	0	50	22	188
2014	Supervisor	12	46	21	17	0	2	1	61	18	57
2014	Non-supervisor	10	34	31	15	4	5	0	47	20	201

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	50	13	6	8	0	73	14	85
2020	Non-supervisor	28	47	15	5	3	1	76	8	201
2019	Supervisor	12	47	24	12	1	3	61	14	74
2019	Non-supervisor	9	43	23	13	10	2	53	23	159
2018	Supervisor	19	41	17	15	8	0	61	23	71
2018	Non-supervisor	12	35	31	14	7	1	47	21	150
2017	Supervisor	32	42	22	2	1	1	74	4	84
2017	Non-supervisor	16	41	25	10	5	3	59	16	189
2014	Supervisor	22	57	19	2	0	0	80	2	57
2014	Non-supervisor	10	50	21	15	3	1	61	19	202

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	40	12	1	0	0	0	87	1	86
2020	Non-supervisor	54	28	14	0	2	1	1	83	3	202
2019	Supervisor	44	34	16	4	0	1	0	79	4	73
2019	Non-supervisor	45	29	16	4	1	3	1	77	6	157

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	44	19	9	2	1	0	69	12	85
2020	Non-supervisor	27	48	15	6	2	2	1	76	8	202
2019	Supervisor	18	53	18	10	1	0	0	71	11	74
2019	Non-supervisor	20	56	12	10	1	1	0	77	11	159
2018	Supervisor	27	48	10	12	4	0	0	74	16	71
2018	Non-supervisor	12	49	26	9	4	0	0	61	13	151
2017	Supervisor	37	53	6	4	0	0	0	90	4	84
2017	Non-supervisor	24	49	16	6	3	0	0	74	10	190
2014	Supervisor	35	51	9	5	0	0	0	86	5	57
2014	Non-supervisor	23	54	16	6	1	0	0	77	7	202

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	37	25	16	4	2	53	21	85
2020	Non-supervisor	21	38	20	14	4	3	61	18	202
2019	Supervisor	13	34	32	17	4	0	47	20	74
2019	Non-supervisor	11	36	30	18	4	1	48	22	159

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	51	16	6	2	1	0	76	8	86
2020	Non-supervisor	23	41	13	14	5	3	0	67	20	202
2019	Supervisor	26	45	16	8	4	0	0	72	12	74
2019	Non-supervisor	14	44	15	17	7	3	0	60	25	158
2018	Supervisor	33	37	13	10	4	3	0	72	15	70
2018	Non-supervisor	22	49	9	14	4	1	1	72	19	152
2017	Supervisor	44	40	13	4	0	0	0	84	4	84
2017	Non-supervisor	31	39	11	15	1	2	0	72	17	190
2014	Supervisor	42	45	5	7	0	0	0	88	7	57
2014	Non-supervisor	26	43	11	11	6	3	0	71	17	202

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	46	20	4	1	1	0	75	5	86
2020	Non-supervisor	27	45	17	5	2	3	0	75	7	201
2019	Supervisor	25	41	21	12	0	0	0	67	12	73
2019	Non-supervisor	18	45	23	9	3	2	1	64	12	158
2018	Supervisor	28	38	18	13	3	0	0	67	15	68
2018	Non-supervisor	17	44	27	9	2	2	0	62	11	151

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	25	27	11	9	9	1	47	23	86
2020	Non-supervisor	16	22	23	15	9	13	2	45	28	201
2019	Supervisor	13	18	25	16	9	9	9	38	32	74
2019	Non-supervisor	7	21	20	16	13	19	4	36	38	159
2018	Supervisor	18	22	25	9	8	13	6	49	20	71
2018	Non-supervisor	9	25	24	22	10	9	1	38	36	152
2017	Supervisor	15	23	26	12	4	10	11	47	20	84
2017	Non-supervisor	9	26	23	14	16	8	4	40	34	190
2014	Supervisor	11	28	14	21	7	12	7	48	34	57
2014	Non-supervisor	7	24	18	17	16	15	3	38	40	202

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	33	22	13	4	2	0	60	17	83
2020	Non-supervisor	22	39	20	13	5	2	0	62	18	199
2019	Supervisor	22	50	20	8	0	0	0	72	8	74
2019	Non-supervisor	14	51	18	8	6	2	0	66	15	158
2018	Supervisor	19	49	20	9	3	0	0	68	11	70
2018	Non-supervisor	16	41	23	11	8	1	0	58	19	152
2017	Supervisor	33	43	16	7	1	0	0	76	8	84
2017	Non-supervisor	25	45	19	7	4	0	0	70	11	190
2014	Supervisor	30	48	14	9	0	0	0	77	9	57
2014	Non-supervisor	26	36	17	15	2	2	1	64	18	202

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	26	12	18	12	0	3	57	30	86
2020	Non-supervisor	21	22	21	19	12	4	1	45	33	200
2019	Supervisor	20	34	21	13	6	4	3	57	20	74
2019	Non-supervisor	15	31	17	20	14	1	1	47	36	159
2018	Supervisor	15	24	32	20	7	1	1	40	28	71
2018	Non-supervisor	9	24	26	22	16	2	1	35	39	152
2017	Supervisor	15	36	20	17	5	1	5	55	23	84
2017	Non-supervisor	12	25	15	24	17	4	2	40	43	190
2014	Supervisor	14	25	30	19	5	2	5	42	26	57
2014	Non-supervisor	8	21	24	25	15	3	4	32	43	202

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	15	18	5	2	0	2	74	7	86
2020	Non-supervisor	48	22	14	5	4	1	5	76	9	202
2019	Supervisor	41	24	17	11	4	0	3	67	15	73
2019	Non-supervisor	51	23	13	4	5	1	4	77	9	158

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	20	16	3	0	1	1	80	3	86
2020	Non-supervisor	49	23	13	7	3	2	3	76	10	200
2019	Supervisor	52	28	13	5	0	0	1	82	5	74
2019	Non-supervisor	42	26	15	8	3	2	4	72	12	158

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	11	5	3	0	1	4	91	4	84
2020	Non-supervisor	71	9	6	4	2	3	5	87	7	198
2019	Supervisor	84	7	0	5	1	1	1	93	7	74
2019	Non-supervisor	72	10	4	2	3	3	6	90	5	158

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	87	5	1	0	1	6	99	0	86
2020	Non-supervisor	71	10	4	1	4	9	93	2	201
2019	Supervisor	85	5	0	1	1	7	99	1	74
2019	Non-supervisor	73	8	2	1	3	14	96	1	156

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	39	20	13	1	1	0	66	14	85
2020	Non-supervisor	16	45	25	7	3	4	0	63	11	200
2019	Supervisor	21	55	16	4	1	3	0	78	6	73
2019	Non-supervisor	14	42	28	9	4	2	0	58	14	159
2018	Supervisor	23	49	16	8	0	4	0	75	8	71
2018	Non-supervisor	11	36	40	6	2	5	0	49	9	151
2017	Supervisor	24	47	22	2	2	3	0	73	5	84
2017	Non-supervisor	15	34	28	14	6	3	1	50	21	190

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	44	18	3	1	1	77	5	86
2020	Non-supervisor	26	50	16	6	2	0	77	7	200
2019	Supervisor	32	42	19	5	1	0	74	7	73
2019	Non-supervisor	27	44	15	9	3	2	72	12	159
2018	Supervisor	30	52	10	7	0	1	83	7	71
2018	Non-supervisor	27	51	13	4	2	3	80	6	150
2017	Supervisor	34	59	3	4	0	0	93	4	84
2017	Non-supervisor	28	52	11	6	1	1	81	7	189
2014	Supervisor	30	60	10	0	0	0	90	0	57
2014	Non-supervisor	28	47	14	5	1	4	79	7	202

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	39	14	0	0	1	1	85	0	86
2020	Non-supervisor	40	43	10	4	1	3	0	85	5	201
2019	Supervisor	44	40	11	3	0	3	0	86	3	73
2019	Non-supervisor	28	52	10	4	3	3	0	83	7	158
2018	Supervisor	30	60	9	1	0	0	0	90	1	71
2018	Non-supervisor	26	47	15	4	2	5	0	77	7	152
2017	Supervisor	36	56	7	1	0	0	0	92	1	84
2017	Non-supervisor	32	41	17	4	2	3	0	76	7	189
2014	Supervisor	43	44	11	2	0	0	0	87	2	57
2014	Non-supervisor	30	49	12	3	1	3	0	83	5	202

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	39	20	2	0	6	0	77	2	86
2020	Non-supervisor	28	45	12	5	1	9	0	80	6	202

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	10	6	0	1	5	83	6	86
2020	Non-supervisor	33	41	10	7	3	4	2	79	11	201

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	41	8	2	0	0	90	2	85
2020	Non-supervisor	44	43	9	3	1	0	87	4	201
2019	Supervisor	35	51	10	3	1	0	86	4	73
2019	Non-supervisor	44	44	7	4	1	1	88	5	159
2018	Supervisor	40	47	10	3	0	0	88	3	71
2018	Non-supervisor	32	55	10	1	3	0	87	3	151
2017	Supervisor	40	42	11	4	3	0	82	6	83
2017	Non-supervisor	36	48	10	4	2	0	83	6	190
2014	Supervisor	46	45	5	2	2	0	91	4	57
2014	Non-supervisor	30	56	8	3	2	0	86	6	202

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	37	14	11	3	0	72	14	86
2020	Non-supervisor	38	32	16	11	3	1	70	14	202
2019	Supervisor	32	43	18	4	3	0	75	7	73
2019	Non-supervisor	36	38	14	9	4	0	74	13	158
2018	Supervisor	37	43	11	7	1	0	80	8	71
2018	Non-supervisor	27	39	25	8	1	0	66	10	151
2017	Supervisor	37	30	21	9	3	1	67	11	84
2017	Non-supervisor	31	35	19	10	4	1	67	14	190
2014	Supervisor	37	41	16	7	0	0	77	7	57
2014	Non-supervisor	17	53	19	7	4	0	70	11	202

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	42	16	7	3	0	73	11	85
2020	Non-supervisor	35	36	17	8	3	1	71	12	199
2019	Supervisor	31	45	19	4	0	1	77	4	74
2019	Non-supervisor	34	39	15	6	5	1	73	11	157
2018	Supervisor	37	40	14	8	0	0	77	8	70
2018	Non-supervisor	25	45	21	8	1	0	69	10	152
2017	Supervisor	33	39	18	5	3	1	74	8	84
2017	Non-supervisor	32	35	22	8	3	0	67	11	190
2014	Supervisor	33	47	14	5	0	0	81	5	57
2014	Non-supervisor	19	54	17	6	3	0	73	10	202

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	30	18	11	6	3	0	65	17	86
2020	Non-supervisor	34	27	18	11	8	1	1	62	19	201
2019	Supervisor	28	34	22	8	5	1	1	64	14	73
2019	Non-supervisor	35	23	20	10	8	2	1	60	19	159
2018	Supervisor	36	27	18	13	3	4	0	65	17	71
2018	Non-supervisor	25	31	23	12	4	4	1	59	17	152
2017	Supervisor	29	29	22	14	4	1	0	59	19	84
2017	Non-supervisor	32	23	19	10	7	9	0	60	19	189
2014	Supervisor	28	28	22	10	2	8	1	62	13	57
2014	Non-supervisor	22	39	18	9	8	5	0	63	18	202

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	25	45	30	86
2020	Non-supervisor	29	39	32	202
2019	Supervisor	32	39	30	74
2019	Non-supervisor	23	43	34	159
2018	Supervisor	26	54	21	71
2018	Non-supervisor	28	38	34	151
2017	Supervisor	28	37	35	84
2017	Non-supervisor	28	44	28	190
2014	Supervisor	33	43	24	57
2014	Non-supervisor	24	38	38	202

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	9	4	70	13	0	4	21
2020	Non-supervisor	16	16	44	10	14	0	58
2019	Supervisor	17	22	57	4	0	0	24
2019	Non-supervisor	6	22	32	27	5	8	37
2018	Supervisor	0	21	69	6	0	5	18
2018	Non-supervisor	17	22	38	8	9	6	41
2017	Supervisor	16	17	50	0	5	12	23
2017	Non-supervisor	25	11	42	7	8	8	54
2014	Supervisor	18	32	26	0	9999	25	19
2014	Non-supervisor	14	10	39	16	9999	20	49

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	85
2020	Non-supervisor	7	93	201
2019	Supervisor	11	89	74
2019	Non-supervisor	9	91	158

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	20	14	3	3	36	6	65	12	86
2020	Non-supervisor	11	16	14	4	2	43	10	57	14	202
2019	Supervisor	23	18	10	4	4	29	11	70	14	73
2019	Non-supervisor	7	13	17	6	3	41	13	44	19	158
2018	Supervisor	19	17	11	7	3	35	8	63	18	69
2018	Non-supervisor	7	16	23	4	3	40	8	45	12	152
2017	Supervisor	20	18	17	5	4	22	16	60	14	84
2017	Non-supervisor	9	21	17	5	6	34	8	51	19	189
2014	Supervisor	10	26	13	5	0	33	12	66	10	57
2014	Non-supervisor	8	13	17	5	5	40	13	43	21	202

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	33	13	5	3	10	1	76	9	86
2020	Non-supervisor	25	37	14	7	1	15	1	74	9	201
2019	Supervisor	30	45	9	7	2	7	0	80	10	74
2019	Non-supervisor	23	41	17	4	4	11	0	71	10	159
2018	Supervisor	25	48	12	8	1	4	1	78	10	69
2018	Non-supervisor	15	41	21	5	1	15	1	68	7	152
2017	Supervisor	35	41	11	9	0	4	1	79	9	84
2017	Non-supervisor	20	48	17	6	3	6	0	71	10	189
2014	Supervisor	21	42	21	6	0	12	0	70	6	57
2014	Non-supervisor	14	34	21	5	3	21	2	62	10	201

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	21	15	2	1	43	1	67	6	86
2020	Non-supervisor	13	14	17	4	1	44	7	56	10	202
2019	Supervisor	22	20	10	3	1	36	8	75	7	74
2019	Non-supervisor	7	15	19	3	2	47	8	48	10	157
2018	Supervisor	20	17	14	3	3	33	11	65	10	71
2018	Non-supervisor	7	18	22	3	3	42	6	48	10	151
2017	Supervisor	16	23	8	4	1	28	19	74	10	84
2017	Non-supervisor	12	20	19	4	4	36	6	55	12	190
2014	Supervisor	10	19	10	3	0	46	12	68	8	57
2014	Non-supervisor	9	14	17	3	0	44	12	53	9	202

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	41	15	2	1	11	0	80	4	86
2020	Non-supervisor	26	37	17	2	1	16	1	76	4	201
2019	Supervisor	33	39	13	1	1	11	1	82	3	74
2019	Non-supervisor	20	37	18	4	2	18	1	70	8	158
2018	Supervisor	25	50	12	6	1	4	1	79	8	71
2018	Non-supervisor	15	38	24	5	2	15	1	63	9	151
2017	Supervisor	29	44	11	5	0	8	2	82	5	84
2017	Non-supervisor	21	40	23	3	2	10	1	69	5	187
2014	Supervisor	25	30	23	2	0	19	1	69	2	57
2014	Non-supervisor	14	35	20	3	0	23	3	67	5	201

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	13	10	5	5	0	0	81	10	86
2020	Non-supervisor	56	13	12	8	8	1	2	71	17	202

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	22	22	5	5	0	0	68	10	86
2020	Non-supervisor	36	32	16	7	8	1	0	69	15	198
2019	Supervisor	43	34	14	5	4	0	0	76	9	73
2019	Non-supervisor	37	27	18	5	11	0	1	65	17	159
2018	Supervisor	27	40	15	6	9	0	4	70	15	70
2018	Non-supervisor	40	29	16	10	4	1	1	70	14	151
2017	Supervisor	39	29	17	7	2	1	5	72	10	84
2017	Non-supervisor	40	18	17	9	11	0	4	60	21	189

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	2	9	21	24	44	12	68	86
2020	Non-supervisor	12	19	28	20	20	31	40	201
2019	Supervisor	10	11	31	27	21	21	48	74
2019	Non-supervisor	18	21	32	17	11	39	28	159
2018	Supervisor	7	12	44	25	12	19	37	70
2018	Non-supervisor	14	24	36	17	9	38	26	152
2017	Supervisor	6	12	40	24	18	18	42	84
2017	Non-supervisor	14	35	29	16	6	49	22	190

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	12	21	33	29	0	0	18	62	86
2020	Non-supervisor	14	24	27	18	17	0	0	38	35	201
2019	Supervisor	5	13	33	30	18	0	0	18	48	74
2019	Non-supervisor	14	25	27	19	14	1	1	39	34	158
2018	Supervisor	7	12	37	36	8	0	0	19	44	70
2018	Non-supervisor	14	20	36	21	10	0	0	34	31	152
2017	Supervisor	11	17	39	20	12	1	0	28	32	84
2017	Non-supervisor	12	32	26	21	8	0	0	45	29	189

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	13	26	27	30	0	0	16	57	85
2020	Non-supervisor	17	16	27	18	22	1	1	33	40	201
2019	Supervisor	6	16	29	26	23	0	0	22	49	74
2019	Non-supervisor	19	23	19	19	18	1	1	43	38	159
2018	Supervisor	7	14	34	29	13	2	0	22	43	69
2018	Non-supervisor	13	24	27	20	13	1	1	38	34	151
2017	Supervisor	7	16	37	18	21	0	1	23	39	84
2017	Non-supervisor	23	24	25	21	7	0	0	47	28	188

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	16	20	27	22	0	0	31	49	82
2020	Non-supervisor	31	27	22	10	8	1	1	59	19	202
2019	Supervisor	20	22	30	17	12	0	0	42	28	73
2019	Non-supervisor	44	25	18	5	5	0	2	71	10	159
2018	Supervisor	14	29	39	10	8	0	0	43	18	70
2018	Non-supervisor	41	32	16	6	3	1	2	74	9	152
2017	Supervisor	18	21	32	17	8	0	4	41	26	83
2017	Non-supervisor	44	27	17	6	2	0	6	74	8	187

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	18	27	19	15	0	0	39	34	86
2020	Non-supervisor	31	26	20	14	7	1	0	58	22	200
2019	Supervisor	22	23	25	22	9	0	0	45	30	74
2019	Non-supervisor	36	24	24	10	6	0	0	60	16	159
2018	Supervisor	17	35	26	16	6	0	0	52	22	69
2018	Non-supervisor	28	27	27	10	7	1	1	55	17	150
2017	Supervisor	19	32	21	16	11	0	0	52	27	84
2017	Non-supervisor	26	32	22	13	7	0	1	58	19	189

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	22	19	20	10	0	1	50	31	86
2020	Non-supervisor	32	24	17	14	7	0	5	59	22	200

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	33	28	15	2	0	0	54	18	86
2020	Non-supervisor	28	32	20	11	8	1	0	61	19	201
2019	Supervisor	21	36	24	14	4	0	0	57	18	74
2019	Non-supervisor	17	38	27	11	7	1	0	55	18	159
2018	Supervisor	16	33	36	12	3	0	0	49	15	70
2018	Non-supervisor	18	35	32	10	4	1	1	53	14	150
2017	Supervisor	23	27	33	13	2	0	1	51	16	84
2017	Non-supervisor	19	34	29	12	4	0	0	54	17	189

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	18	24	30	16	0	0	30	46	86
2020	Non-supervisor	18	25	22	22	13	1	0	44	34	202
2019	Supervisor	12	25	32	24	7	0	0	37	31	74
2019	Non-supervisor	12	31	30	17	10	1	0	43	27	159
2018	Supervisor	11	26	37	20	7	0	0	37	27	70
2018	Non-supervisor	13	24	38	16	9	0	1	37	25	150
2017	Supervisor	11	28	28	21	12	0	0	39	33	84
2017	Non-supervisor	18	27	31	15	8	0	0	45	23	190

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	29	17	26	8	0	49	34	86
2020	Non-supervisor	28	22	23	16	10	0	51	27	201
2019	Supervisor	15	28	37	15	6	0	43	20	74
2019	Non-supervisor	22	35	15	18	9	0	57	28	159
2018	Supervisor	18	41	16	15	10	0	59	24	70
2018	Non-supervisor	13	33	32	12	9	1	46	21	149
2017	Supervisor	23	31	22	22	2	0	54	25	84
2017	Non-supervisor	20	31	21	22	6	0	51	28	190

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	22	14	12	7	0	0	67	19	85
2020	Non-supervisor	46	19	17	10	6	1	1	66	17	201
2019	Supervisor	34	36	19	6	4	0	0	71	11	74
2019	Non-supervisor	39	30	18	5	8	0	0	70	13	158

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	27	27	9	9	0	0	55	18	86
2020	Non-supervisor	29	29	19	15	9	0	0	58	23	201

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	21	20	23	14	0	0	44	36	86
2020	Non-supervisor	26	28	18	17	12	0	0	53	28	202
2019	Supervisor	25	33	20	17	6	0	0	58	23	72
2019	Non-supervisor	26	30	25	15	4	0	0	56	19	158
2018	Supervisor	17	38	25	17	4	0	0	54	21	70
2018	Non-supervisor	26	29	23	14	8	1	0	55	22	150
2017	Supervisor	21	32	27	12	7	0	1	53	19	84
2017	Non-supervisor	20	37	20	14	7	1	1	58	21	190

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	29	10	4	1	0	1	86	5	85
2020	Non-supervisor	52	23	11	8	4	1	1	76	12	201
2019	Supervisor	57	15	14	7	7	0	0	72	13	73
2019	Non-supervisor	55	22	12	6	6	0	0	77	11	159
2018	Supervisor	54	20	14	4	7	0	0	75	12	70
2018	Non-supervisor	53	17	16	6	7	0	1	71	14	150
2017	Supervisor	60	19	14	4	1	0	1	81	5	83
2017	Non-supervisor	55	22	11	6	3	0	2	79	9	190

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	35	16	3	3	0	0	79	6	85
2020	Non-supervisor	52	31	10	3	3	0	1	84	6	199

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	11	5	1	0	0	6	94	1	84
2020	Non-supervisor	68	16	8	1	1	2	3	89	2	201
2019	Supervisor	80	11	3	1	1	1	3	95	3	74
2019	Non-supervisor	73	10	6	1	2	2	6	90	3	159
2018	Supervisor	76	11	7	0	0	1	4	92	0	70
2018	Non-supervisor	68	18	7	0	4	0	4	89	4	150

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	9	3	4	0	0	2	93	4	83
2020	Non-supervisor	78	10	2	1	3	1	4	93	4	200
2019	Supervisor	71	18	4	1	2	1	1	92	4	74
2019	Non-supervisor	70	15	6	3	4	1	2	87	7	159
2018	Supervisor	82	8	6	3	0	0	1	91	3	70
2018	Non-supervisor	73	14	5	3	3	0	3	90	5	147
2017	Supervisor	74	6	1	6	7	1	5	85	13	83
2017	Non-supervisor	68	10	7	8	2	1	5	83	10	190

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	12	7	3	0	5	89	4	84
2020	Non-supervisor	75	13	4	4	2	3	91	5	200
2019	Supervisor	62	25	7	6	0	1	88	6	74
2019	Non-supervisor	58	23	10	6	2	1	82	8	158
2018	Supervisor	62	24	9	3	2	1	87	5	71
2018	Non-supervisor	54	25	14	5	2	0	79	7	148
2017	Supervisor	65	22	2	4	4	4	90	8	83
2017	Non-supervisor	53	25	11	9	0	2	79	9	190

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	6	10	7	0	0	4	83	7	83
2020	Non-supervisor	70	11	7	6	4	0	1	82	10	200
2019	Supervisor	60	27	7	3	4	0	0	86	7	73
2019	Non-supervisor	55	20	7	11	5	1	1	76	17	158
2018	Supervisor	56	24	11	3	4	0	1	82	7	70
2018	Non-supervisor	60	19	8	9	2	0	1	80	11	148
2017	Supervisor	52	21	10	6	7	0	5	77	13	83
2017	Non-supervisor	59	15	8	11	5	1	1	76	16	189

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	15	15	8	1	0	1	75	10	85
2020	Non-supervisor	66	4	0	0	0	1	28	99	1	200
2019	Supervisor	45	27	24	4	0	0	0	72	4	73
2019	Non-supervisor	56	4	2	2	1	1	34	92	4	159
2018	Supervisor	47	26	19	5	0	0	3	75	5	71
2018	Non-supervisor	58	3	3	2	1	1	33	92	4	148
2017	Supervisor	48	27	13	6	4	0	2	76	10	83
2017	Non-supervisor	52	3	1	3	0	0	41	93	4	189

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	10	8	1	0	0	3	91	1	86
2020	Non-supervisor	75	13	5	3	1	0	3	90	5	202
2019	Supervisor	77	20	1	1	0	0	0	97	1	74
2019	Non-supervisor	78	10	1	4	1	1	6	94	5	157
2018	Supervisor	78	17	3	1	0	0	1	96	1	70
2018	Non-supervisor	73	14	6	2	1	0	4	91	3	148
2017	Supervisor	74	15	6	1	0	0	4	93	1	83
2017	Non-supervisor	70	14	6	2	0	0	7	90	3	189

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	12	8	1	0	1	91	1	86
2020	Non-supervisor	62	18	8	3	6	3	82	10	200
2019	Supervisor	82	12	4	0	1	0	94	1	74
2019	Non-supervisor	64	11	8	11	4	3	77	15	159
2018	Supervisor	82	12	1	0	1	3	97	1	71
2018	Non-supervisor	61	13	9	10	4	5	77	14	147
2017	Supervisor	76	11	7	1	0	4	91	1	83
2017	Non-supervisor	59	10	8	9	9	4	73	18	190

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	20	17	1	1	0	0	81	2	86
2020	Non-supervisor	46	28	17	5	3	0	1	75	8	202
2019	Supervisor	67	22	8	3	0	0	0	89	3	73
2019	Non-supervisor	56	24	11	6	3	1	1	81	8	158
2018	Supervisor	64	18	7	6	0	0	6	86	6	71
2018	Non-supervisor	44	28	18	6	1	0	3	74	7	148
2017	Supervisor	58	26	10	2	0	0	4	87	2	83
2017	Non-supervisor	48	26	16	6	2	0	2	75	8	189

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	38	22	6	3	0	0	69	9	86
2020	Non-supervisor	31	38	19	9	3	0	0	69	12	202

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	19	38	31	8	0	0	22	39	86
2020	Non-supervisor	10	27	39	15	8	0	0	37	23	202
2019	Supervisor	9	15	43	28	5	0	0	24	33	74
2019	Non-supervisor	13	31	37	16	3	0	0	44	20	159
2018	Supervisor	5	19	48	27	1	0	0	24	28	71
2018	Non-supervisor	11	25	50	11	4	0	0	36	14	152
2017	Supervisor	8	20	44	22	4	1	1	28	26	84
2017	Non-supervisor	10	28	42	16	4	0	0	38	20	190

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	33	37	14	6	0	20	44	86
2020	Non-supervisor	9	19	38	25	8	1	34	28	201
2019	Supervisor	9	26	43	13	8	0	22	35	73
2019	Non-supervisor	8	17	35	22	18	1	39	26	158
2018	Supervisor	3	23	41	25	9	0	34	25	71
2018	Non-supervisor	5	14	41	29	11	0	40	19	152
2017	Supervisor	1	24	40	22	12	0	34	26	84
2017	Non-supervisor	4	21	37	26	12	0	38	24	190

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	42	19	3	3	0	74	7	86
2020	Non-supervisor	32	51	10	4	2	1	84	6	200
2019	Supervisor	21	40	24	12	3	0	61	15	74
2019	Non-supervisor	16	47	22	6	5	3	65	12	157
2018	Supervisor	21	47	20	9	1	1	69	10	71
2018	Non-supervisor	14	50	27	5	1	3	66	6	152
2017	Supervisor	25	53	19	1	1	0	78	3	84
2017	Non-supervisor	15	50	24	6	3	2	66	9	190

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	36	18	16	6	0	0	60	22	86
2020	Non-supervisor	29	38	16	12	4	2	0	68	16	201

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	39	9	10	4	1	0	77	14	84
2020	Non-supervisor	37	30	13	15	5	1	0	67	20	202

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	36	15	7	0	1	0	78	7	86
2020	Non-supervisor	42	41	9	4	2	1	0	84	7	202

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	41	19	14	5	0	62	19	86
2020	Non-supervisor	32	37	16	9	5	1	69	15	202
2019	Supervisor	18	36	28	12	7	0	54	19	74
2019	Non-supervisor	18	40	18	15	8	1	58	23	159
2018	Supervisor	17	52	16	11	3	1	70	14	71
2018	Non-supervisor	17	43	23	12	4	1	60	16	151
2017	Supervisor	15	47	21	10	5	1	63	16	84
2017	Non-supervisor	12	47	15	18	6	2	60	24	189

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	41	10	3	0	0	0	86	3	85
2020	Non-supervisor	52	40	5	2	1	0	0	92	3	202

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	42	11	5	0	0	0	84	5	86
2020	Non-supervisor	49	43	4	3	2	0	0	91	5	200

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	34	13	4	1	0	1	82	5	81
2020	Non-supervisor	46	37	13	3	0	1	0	84	3	201

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	37	6	3	0	0	1	91	3	86
2020	Non-supervisor	53	34	7	1	1	2	3	91	2	200

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	23	4	0	0	0	0	96	0	86
2020	Non-supervisor	72	22	0	1	0	4	1	99	1	201

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	42	14	7	1	1	0	77	8	85
2020	Non-supervisor	44	39	9	3	2	3	0	85	5	202

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	9	6	1	0	0	85	7	86
2020	Non-supervisor	47	33	9	8	3	1	0	81	11	202

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	31	8	5	0	0	0	87	5	86
2020	Non-supervisor	56	34	7	0	1	1	0	91	2	202

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	40	22	14	7	0	0	57	21	86
2019	Supervisor	6	42	30	14	5	0	3	49	20	74

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	100	0	86

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	25	23	24	12	0	0	41	35	86

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	1	99	84
2020	Non-supervisor	5	95	201

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	86
2020	Non-supervisor	13	87	201
2019	Supervisor	8	92	74
2019	Non-supervisor	11	89	157
2017	Non-supervisor	13	87	190
2014	Non-supervisor	6	94	202

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	74	26	25
2014	Non-supervisor	69	31	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-supervisor	59	0	22	9	11	0	0	59	19	18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	36	5	3	2	1	1	89	6	86
2020	Non-supervisor	42	39	8	3	1	3	3	87	4	201

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	51	14	0	59	41	86
2020	Non-supervisor	27	58	14	2	68	32	202

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	30
2020	Non-supervisor	29	71	54

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	38	10	9	28	0	8	48	40	29
2020	Non-supervisor	13	25	15	15	26	2	4	41	44	54

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	13	19	6	30	0	28	23	51	30
2020	Non-supervisor	0	20	6	20	37	0	16	24	69	54

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	11	10	8	5	0	10	74	14	86
2020	Non-supervisor	41	15	11	5	9	1	18	69	18	201
2019	Supervisor	62	8	8	8	3	1	10	79	12	74
2019	Non-supervisor	51	9	9	8	7	1	14	71	18	159
2018	Supervisor	63	10	8	5	4	0	11	81	10	69
2018	Non-supervisor	55	11	10	1	6	2	15	80	8	152

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities