2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 41 5 4 5 0 0 86 9 22
2020 First official language - French 50 37 6 6 0 0 0 88 7 263

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 22 0 0 0 0 5 100 0 22
2020 First official language - French 72 24 2 1 1 0 0 96 2 261
2017 First official language - English 74 20 0 6 0 0 0 94 6 15
2017 First official language - French 71 25 1 3 0 0 0 96 3 259
2014 First official language - English 60 33 0 7 0 0 0 93 7 12
2014 First official language - French 70 28 2 1 0 0 0 97 1 245

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 32 4 0 0 0 0 96 0 22
2020 First official language - French 36 40 11 8 3 1 1 77 11 263
2019 First official language - English 50 44 0 7 0 0 0 93 7 14
2019 First official language - French 43 34 9 10 5 0 0 76 15 220
2017 First official language - English 66 20 7 7 0 0 0 86 7 15
2017 First official language - French 42 33 10 11 5 0 0 74 16 259
2014 First official language - English 73 18 9 0 0 0 0 91 0 12
2014 First official language - French 42 38 7 8 5 0 0 81 13 245

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 46 17 9 0 0 5 72 10 22
2020 First official language - French 32 43 15 7 2 0 0 76 9 262
2019 First official language - English 7 64 0 29 0 0 0 71 29 14
2019 First official language - French 28 47 13 10 2 0 0 75 12 220
2018 First official language - English 21 64 15 0 0 0 0 85 0 13
2018 First official language - French 22 55 12 10 1 0 0 77 11 211
2017 First official language - English 45 34 14 7 0 0 0 79 7 15
2017 First official language - French 28 50 12 7 4 0 0 77 11 259
2014 First official language - English 34 49 17 0 0 0 0 83 0 12
2014 First official language - French 33 42 15 9 1 0 1 75 10 245

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 40 5 9 0 0 0 86 9 22
2020 First official language - French 42 37 12 6 2 0 0 80 8 260
2019 First official language - English 51 35 7 7 0 0 0 85 7 14
2019 First official language - French 46 37 10 4 2 0 0 83 6 218
2017 First official language - English 55 34 10 0 0 0 0 90 0 15
2017 First official language - French 47 42 4 6 1 0 0 89 7 255
2014 First official language - English 50 35 15 0 0 0 0 85 0 12
2014 First official language - French 45 38 11 4 0 0 0 84 5 244

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 38 10 0 0 0 0 90 0 22
2020 First official language - French 39 31 18 9 3 1 1 71 11 261
2019 First official language - English 57 29 7 0 7 0 0 86 7 14
2019 First official language - French 38 39 11 7 4 0 0 78 11 220
2018 First official language - English 51 15 7 27 0 0 0 66 27 13
2018 First official language - French 33 47 11 5 3 0 1 81 8 209
2017 First official language - English 45 49 0 0 6 0 0 94 6 15
2017 First official language - French 32 38 17 10 3 0 1 70 14 258
2014 First official language - English 24 68 0 0 0 0 9 100 0 12
2014 First official language - French 28 38 18 10 3 1 2 68 13 245

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 4 13 5 0 0 78 18 22
2020 First official language - French 32 47 12 8 1 0 0 79 10 262
2019 First official language - English 35 50 7 7 0 0 0 85 7 14
2019 First official language - French 32 50 10 6 3 0 0 82 9 221
2018 First official language - English 56 44 0 0 0 0 0 100 0 13
2018 First official language - French 29 47 17 6 2 0 0 76 8 208
2017 First official language - English 55 26 19 0 0 0 0 81 0 15
2017 First official language - French 34 43 13 8 1 0 0 78 9 259
2014 First official language - English 25 50 25 0 0 0 0 75 0 12
2014 First official language - French 23 55 12 6 4 0 0 78 10 245

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 44 4 4 5 0 0 87 9 22
2020 First official language - French 30 42 15 10 3 0 0 72 12 263
2019 First official language - English 56 36 0 7 0 0 0 93 7 14
2019 First official language - French 22 49 17 9 4 0 0 71 12 221
2018 First official language - English 47 14 30 9 0 0 0 61 9 13
2018 First official language - French 27 36 26 9 2 0 0 63 12 208
2017 First official language - English 57 29 0 7 7 0 0 86 14 15
2017 First official language - French 23 38 18 14 6 0 0 61 20 259
2014 First official language - English 26 48 26 0 0 0 0 74 0 12
2014 First official language - French 20 39 21 11 8 0 1 59 19 244

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 4 14 4 0 0 78 18 22
2020 First official language - French 27 41 13 16 3 0 0 69 19 260
2019 First official language - English 7 65 7 14 7 0 0 72 21 14
2019 First official language - French 16 57 17 7 3 0 0 73 10 220
2018 First official language - English 37 53 0 9 0 0 0 91 9 13
2018 First official language - French 21 52 17 9 1 0 0 72 11 210
2017 First official language - English 39 36 7 10 7 0 0 76 18 15
2017 First official language - French 25 44 16 12 3 0 0 69 15 259

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 34 0 9 5 0 0 86 14 22
2020 First official language - French 39 41 11 7 1 0 0 80 8 263
2019 First official language - English 22 43 14 14 7 0 0 65 21 14
2019 First official language - French 31 52 12 4 1 0 0 83 5 221
2018 First official language - English 49 51 0 0 0 0 0 100 0 12
2018 First official language - French 33 51 11 3 0 0 0 84 4 210
2017 First official language - English 45 42 6 0 7 0 0 87 7 15
2017 First official language - French 36 45 13 3 3 0 0 81 6 258
2014 First official language - English 26 41 34 0 0 0 0 66 0 12
2014 First official language - French 34 47 12 4 3 1 0 81 7 243

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 0 17 5 0 0 78 22 22
2020 First official language - French 29 39 18 12 2 0 0 68 14 263
2019 First official language - English 28 51 14 7 0 0 0 79 7 14
2019 First official language - French 26 42 18 11 3 0 0 68 15 220
2018 First official language - English 40 36 7 17 0 0 0 76 17 13
2018 First official language - French 25 45 20 8 2 0 0 70 10 210
2017 First official language - English 39 48 6 0 7 0 0 87 7 15
2017 First official language - French 27 37 15 15 5 0 0 65 20 259

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 14 4 5 10 0 0 81 15 21
2020 First official language - French 41 37 15 5 2 0 0 78 6 263
2019 First official language - English 50 36 7 7 0 0 0 86 7 14
2019 First official language - French 40 46 9 3 1 0 0 86 5 221
2018 First official language - English 78 15 7 0 0 0 0 93 0 13
2018 First official language - French 40 47 9 4 0 0 0 87 4 207
2017 First official language - English 74 7 19 0 0 0 0 81 0 15
2017 First official language - French 42 45 8 3 1 0 0 87 4 256
2014 First official language - English 58 33 8 0 0 0 0 92 0 12
2014 First official language - French 44 42 9 2 2 0 0 86 5 245

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 51 0 0 5 5 0 95 5 22
2020 First official language - French 26 38 19 15 3 0 0 64 17 263
2019 First official language - English 28 43 7 22 0 0 0 71 22 14
2019 First official language - French 18 49 16 13 4 0 0 68 17 220
2018 First official language - English 33 53 7 7 0 0 0 86 7 13
2018 First official language - French 23 40 21 13 2 0 1 63 15 209
2017 First official language - English 45 42 0 6 7 0 0 87 13 15
2017 First official language - French 24 37 20 14 5 0 0 61 19 256
2014 First official language - English 51 32 17 0 0 0 0 83 0 12
2014 First official language - French 18 44 18 13 6 0 0 62 19 244

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 4 12 5 0 0 79 17 22
2020 First official language - French 31 34 19 12 3 0 0 65 16 263
2019 First official language - English 50 29 14 7 0 0 0 78 7 14
2019 First official language - French 25 43 17 10 5 0 0 68 15 221
2018 First official language - English 23 52 17 7 0 0 0 76 7 13
2018 First official language - French 28 40 15 14 2 0 0 68 16 208
2017 First official language - English 39 42 12 0 7 0 0 81 7 15
2017 First official language - French 26 40 18 11 5 0 0 66 16 256
2014 First official language - English 52 31 9 9 0 0 0 83 9 12
2014 First official language - French 23 36 19 16 6 0 0 59 22 245

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 10 13 0 0 0 77 13 22
2020 First official language - French 28 43 17 9 3 0 0 70 13 260
2019 First official language - English 43 36 0 14 7 0 0 79 21 14
2019 First official language - French 21 55 16 6 1 0 0 76 8 215
2018 First official language - English 33 36 15 16 0 0 0 69 16 13
2018 First official language - French 22 45 21 11 1 0 0 67 12 210
2017 First official language - English 39 42 6 6 7 0 0 81 13 15
2017 First official language - French 25 45 19 9 2 0 0 70 11 255
2014 First official language - English 34 42 16 0 0 0 8 82 0 12
2014 First official language - French 25 42 21 8 4 0 0 67 12 245

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 8 5 9 0 0 78 14 22
2020 First official language - French 31 49 11 8 2 0 0 80 10 260
2019 First official language - English 57 29 7 7 0 0 0 86 7 14
2019 First official language - French 33 50 10 4 2 0 0 84 6 220
2018 First official language - English 56 29 15 0 0 0 0 85 0 13
2018 First official language - French 28 52 14 5 0 0 0 81 5 209
2017 First official language - English 68 6 26 0 0 0 0 74 0 15
2017 First official language - French 36 40 16 7 1 0 0 77 7 255
2014 First official language - English 43 49 9 0 0 0 0 91 0 12
2014 First official language - French 29 54 9 6 2 0 0 83 8 244

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 28 37 12 9 0 5 39 22 22
2020 First official language - French 26 28 22 13 11 0 0 54 24 262
2019 First official language - English 28 43 14 7 7 0 0 71 14 14
2019 First official language - French 33 38 13 10 6 0 0 71 16 218
2018 First official language - English 21 31 48 0 0 0 0 52 0 13
2018 First official language - French 40 32 19 6 3 0 0 72 9 211
2017 First official language - English 7 47 23 16 6 0 0 54 22 15
2017 First official language - French 37 38 14 8 3 0 0 75 11 259
2014 First official language - English 16 52 25 7 0 0 0 68 7 12
2014 First official language - French 36 36 18 7 3 0 0 72 11 245

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 29 9 5 0 5 15 55 22
2020 First official language - French 21 36 30 9 3 1 0 13 57 262
2019 First official language - English 7 43 43 7 0 0 0 7 50 14
2019 First official language - French 16 35 35 9 3 0 0 13 52 221
2018 First official language - English 0 39 47 14 0 0 0 14 39 13
2018 First official language - French 11 39 36 9 2 1 1 11 51 211
2017 First official language - English 22 20 38 14 0 0 6 15 45 15
2017 First official language - French 6 32 43 11 7 0 1 18 38 259
2014 First official language - English 0 23 42 27 0 8 0 29 25 12
2014 First official language - French 13 35 34 13 3 0 1 17 49 245

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 0 40 18 27 0 0 46 14 22
2020 First official language - French 13 24 31 18 7 5 2 26 40 261
2019 First official language - English 14 29 22 35 0 0 0 35 43 14
2019 First official language - French 10 24 32 22 10 2 0 33 35 220
2018 First official language - English 17 0 53 16 14 0 0 30 17 13
2018 First official language - French 9 24 38 20 7 2 1 27 34 211
2017 First official language - English 13 30 17 13 20 0 6 35 46 15
2017 First official language - French 7 21 32 25 11 2 2 38 29 258
2014 First official language - English 0 33 50 17 0 0 0 17 33 12
2014 First official language - French 11 27 37 15 7 1 2 23 39 244

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 18 24 23 4 9 0 30 43 22
2020 First official language - French 29 27 25 10 5 3 1 15 58 262
2019 First official language - English 15 22 28 35 0 0 0 35 37 14
2019 First official language - French 29 27 26 13 3 0 1 17 57 221
2018 First official language - English 14 29 43 7 7 0 0 14 43 13
2018 First official language - French 32 30 22 11 5 0 2 15 62 211
2017 First official language - English 18 27 24 18 7 0 6 26 48 15
2017 First official language - French 33 30 25 7 3 1 0 11 64 259
2014 First official language - English 26 16 23 27 0 8 0 29 46 12
2014 First official language - French 36 33 20 7 2 0 2 10 70 245

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 27 40 14 9 0 0 24 36 22
2020 First official language - French 20 32 27 14 4 2 0 19 53 262
2019 First official language - English 7 43 35 14 0 0 0 14 50 14
2019 First official language - French 14 31 39 11 5 0 0 16 45 221
2018 First official language - English 0 38 38 16 7 0 0 23 38 13
2018 First official language - French 11 30 42 15 1 0 1 16 41 210
2017 First official language - English 17 20 35 21 0 0 6 23 40 15
2017 First official language - French 12 30 37 18 3 1 0 21 42 259
2014 First official language - English 0 17 33 33 9 8 0 45 18 12
2014 First official language - French 9 26 40 20 4 1 0 24 35 245

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 22 31 20 10 0 4 31 37 22
2020 First official language - French 27 26 22 13 6 3 2 20 57 261
2019 First official language - English 21 35 29 14 0 0 0 14 57 14
2019 First official language - French 22 32 23 12 8 1 2 20 56 221
2018 First official language - English 38 23 24 7 7 0 0 14 62 13
2018 First official language - French 18 35 29 11 5 0 1 16 54 210
2017 First official language - English 28 20 32 14 0 0 6 15 51 15
2017 First official language - French 20 26 29 15 8 1 2 23 47 256
2014 First official language - English 16 41 34 0 9 0 0 9 57 12
2014 First official language - French 27 32 26 6 6 1 1 12 61 245

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 15 28 35 13 4 0 51 20 22
2020 First official language - French 14 23 26 19 9 6 3 30 41 261
2019 First official language - English 14 29 29 29 0 0 0 29 43 14
2019 First official language - French 13 24 25 17 16 2 3 34 39 221
2018 First official language - English 24 0 24 38 14 0 0 52 24 13
2018 First official language - French 11 27 27 24 8 1 2 33 39 211
2017 First official language - English 0 24 30 14 13 0 18 33 30 15
2017 First official language - French 11 22 22 27 14 2 3 43 35 259
2014 First official language - English 0 36 16 38 10 0 0 47 36 11
2014 First official language - French 12 25 29 17 12 2 3 31 39 244

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 18 32 32 0 0 4 33 33 22
2020 First official language - French 18 29 34 11 5 3 0 16 48 262
2019 First official language - English 7 29 21 35 7 0 0 42 36 14
2019 First official language - French 13 28 37 16 4 2 1 20 42 220
2018 First official language - English 29 8 49 7 7 0 0 14 37 13
2018 First official language - French 18 30 35 10 4 2 3 14 49 211
2017 First official language - English 13 32 36 0 7 6 6 8 51 15
2017 First official language - French 16 29 35 10 6 2 2 17 47 258
2014 First official language - English 9 26 32 17 9 8 0 28 37 12
2014 First official language - French 19 31 35 9 2 2 1 12 52 245

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 4 55 28 8 0 0 37 8 22
2020 First official language - French 2 10 31 37 20 1 0 57 12 261
2019 First official language - English 7 14 43 22 14 0 0 36 21 14
2019 First official language - French 3 15 35 33 12 1 0 46 18 221
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 23 17 9 5 13 0 65 16 22
2020 First official language - French 29 34 16 8 2 6 5 71 11 263
2019 First official language - English 43 28 0 14 7 7 0 77 23 14
2019 First official language - French 27 37 13 9 4 7 2 71 15 221
2018 First official language - English 33 29 9 8 7 0 14 72 17 13
2018 First official language - French 17 45 17 8 4 5 3 68 14 210
2017 First official language - English 38 22 20 13 7 0 0 60 20 15
2017 First official language - French 31 30 15 10 7 4 3 66 18 259
2014 First official language - English 35 26 7 9 0 8 16 79 11 12
2014 First official language - French 28 31 17 8 7 4 5 64 17 245

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 18 9 8 5 0 0 78 13 22
2020 First official language - French 62 30 4 3 2 0 0 92 4 262
2019 First official language - English 65 21 7 7 0 0 0 85 7 14
2019 First official language - French 52 34 5 7 1 1 0 87 8 220
2018 First official language - English 61 24 15 0 0 0 0 85 0 13
2018 First official language - French 48 37 7 6 2 0 0 85 8 210
2017 First official language - English 55 10 20 7 0 7 0 71 7 15
2017 First official language - French 47 34 8 6 4 0 0 81 11 259
2014 First official language - English 58 33 9 0 0 0 0 91 0 12
2014 First official language - French 47 34 11 5 3 0 0 82 8 245

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 22 0 4 5 0 0 91 9 22
2020 First official language - French 65 29 3 2 1 0 0 94 3 261
2019 First official language - English 78 7 0 14 0 0 0 86 14 14
2019 First official language - French 53 37 8 2 0 0 0 90 2 220
2018 First official language - English 70 15 8 7 0 0 0 85 7 13
2018 First official language - French 49 41 5 4 1 0 0 90 5 211
2017 First official language - English 67 20 0 13 0 0 0 87 13 15
2017 First official language - French 44 42 8 5 1 0 0 87 6 259
2014 First official language - English 68 23 0 9 0 0 0 91 9 12
2014 First official language - French 42 46 7 4 1 0 0 88 5 245

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 8 9 13 5 0 0 73 18 22
2020 First official language - French 48 35 12 3 1 1 0 84 4 262
2019 First official language - English 64 22 7 7 0 0 0 85 7 14
2019 First official language - French 42 45 10 2 2 0 0 87 4 220
2018 First official language - English 63 30 0 7 0 0 0 93 7 13
2018 First official language - French 35 47 14 3 0 0 0 83 3 211

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 10 0 0 8 0 89 0 22
2020 First official language - French 52 26 8 2 2 6 5 87 4 262
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 22 13 0 0 0 4 86 0 22
2020 First official language - French 51 32 10 3 2 0 2 85 5 262
2019 First official language - English 71 14 14 0 0 0 0 86 0 14
2019 First official language - French 51 32 9 3 1 1 2 86 4 221

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 9 4 0 0 0 87 4 22
2020 First official language - French 44 37 10 4 2 2 0 83 6 263
2019 First official language - English 57 29 7 7 0 0 0 86 7 14
2019 First official language - French 35 44 12 6 3 0 0 80 8 220
2018 First official language - English 54 30 7 9 0 0 0 84 9 13
2018 First official language - French 32 46 14 5 1 0 0 79 7 211
2017 First official language - English 51 35 7 0 7 0 0 86 7 15
2017 First official language - French 34 41 14 7 4 0 0 75 11 259
2014 First official language - English 43 41 8 0 8 0 0 84 8 12
2014 First official language - French 32 47 12 4 3 0 1 81 7 245

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 10 22 8 0 0 0 70 8 22
2020 First official language - French 51 27 14 3 3 2 1 80 6 262

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 26 5 0 4 0 0 91 4 22
2020 First official language - French 49 37 9 4 2 0 0 85 6 263
2019 First official language - English 64 29 0 7 0 0 0 93 7 14
2019 First official language - French 35 47 8 7 3 0 0 82 10 221
2018 First official language - English 58 32 0 9 0 0 0 91 9 13
2018 First official language - French 36 47 9 6 1 0 1 84 7 210
2017 First official language - English 51 35 0 7 7 0 0 86 14 15
2017 First official language - French 41 36 12 7 3 0 0 78 10 259
2014 First official language - English 51 32 17 0 0 0 0 83 0 12
2014 First official language - French 37 45 8 7 2 0 0 82 9 245

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 22
2020 First official language - French 53 47 263

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 4 4 4 0 9 13 90 5 22
2020 First official language - French 56 23 6 2 0 6 6 90 3 263

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 23 4 9 4 0 0 83 13 22
2020 First official language - French 57 27 9 4 2 1 0 85 6 263
2019 First official language - English 71 22 7 0 0 0 0 93 0 14
2019 First official language - French 42 40 10 4 3 0 0 83 7 221
2018 First official language - English 51 31 8 9 0 0 0 83 9 13
2018 First official language - French 42 38 12 6 2 0 0 80 8 210
2017 First official language - English 62 18 13 0 7 0 0 80 7 15
2017 First official language - French 42 31 14 8 5 0 0 73 12 258
2014 First official language - English 67 25 0 8 0 0 0 92 8 12
2014 First official language - French 43 40 7 6 3 0 0 83 10 245
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 9 16 9 0 13 0 71 10 22
2020 First official language - French 30 40 14 9 2 6 0 74 12 263
2019 First official language - English 29 28 15 14 7 7 0 61 23 14
2019 First official language - French 12 45 20 13 4 6 0 61 18 220
2018 First official language - English 37 24 15 9 8 7 0 65 19 13
2018 First official language - French 16 39 23 8 6 9 0 60 15 211
2017 First official language - English 42 28 10 7 0 12 0 80 8 15
2017 First official language - French 22 41 18 8 5 6 0 67 14 259
2014 First official language - English 51 33 9 0 0 7 0 91 0 12
2014 First official language - French 18 49 16 8 4 6 0 71 12 244

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 17 9 9 5 4 0 76 15 22
2020 First official language - French 26 35 23 11 5 1 0 62 15 262
2019 First official language - English 29 28 22 14 7 0 0 57 21 14
2019 First official language - French 17 38 25 13 6 2 0 56 19 220
2018 First official language - English 37 30 15 17 0 0 0 68 17 13
2018 First official language - French 16 40 25 11 7 1 0 56 18 211
2017 First official language - English 38 33 16 0 7 6 0 75 8 15
2017 First official language - French 21 41 22 10 5 2 0 63 15 258
2014 First official language - English 28 41 24 0 0 8 0 74 0 12
2014 First official language - French 17 39 26 11 6 1 0 56 17 245

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 4 18 0 4 0 77 19 22
2020 First official language - French 19 32 24 15 6 3 1 53 21 262
2019 First official language - English 14 43 7 7 14 15 0 67 25 14
2019 First official language - French 8 39 28 15 5 5 0 49 21 220
2018 First official language - English 23 23 36 8 9 0 0 47 17 13
2018 First official language - French 14 27 36 12 6 4 0 42 20 209
2017 First official language - English 34 20 8 25 8 6 0 57 34 14
2017 First official language - French 13 36 28 13 4 6 0 52 18 258
2014 First official language - English 33 26 17 16 0 8 0 64 17 12
2014 First official language - French 10 37 30 15 3 5 0 49 20 244

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 8 10 0 4 0 81 11 22
2020 First official language - French 26 49 15 5 5 0 0 75 10 261
2019 First official language - English 7 36 22 14 21 0 0 43 35 14
2019 First official language - French 10 45 24 13 6 2 0 56 20 221
2018 First official language - English 40 28 8 7 17 0 0 68 24 13
2018 First official language - French 13 37 28 15 7 1 0 50 22 209
2017 First official language - English 32 19 19 7 18 6 0 54 26 15
2017 First official language - French 20 42 24 8 3 2 0 64 12 258
2014 First official language - English 9 50 17 24 0 0 0 59 24 12
2014 First official language - French 13 51 20 12 2 1 0 65 14 245

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 26 18 0 14 5 5 64 16 22
2020 First official language - French 53 32 13 1 0 0 0 86 1 263
2019 First official language - English 36 7 21 28 7 0 0 43 35 14
2019 First official language - French 46 33 16 3 0 2 0 80 3 218
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 8 15 0 0 0 77 15 22
2020 First official language - French 25 48 17 7 2 2 0 74 9 262
2019 First official language - English 36 43 0 14 7 0 0 79 21 14
2019 First official language - French 18 56 14 10 1 0 0 75 10 221
2018 First official language - English 40 28 23 9 0 0 0 68 9 13
2018 First official language - French 16 50 20 10 4 0 0 66 14 210
2017 First official language - English 51 35 7 0 7 0 0 86 7 15
2017 First official language - French 27 51 14 6 2 0 0 78 8 259
2014 First official language - English 36 49 7 9 0 0 0 84 9 12
2014 First official language - French 25 53 15 6 1 0 0 78 7 245

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 12 5 5 0 0 78 10 22
2020 First official language - French 18 38 22 15 4 3 0 57 20 262
2019 First official language - English 21 43 15 7 14 0 0 64 21 14
2019 First official language - French 11 36 32 18 3 1 0 47 21 221

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 54 0 9 5 0 0 86 14 22
2020 First official language - French 23 43 15 11 4 3 0 68 16 263
2019 First official language - English 29 42 14 7 7 0 0 72 15 14
2019 First official language - French 17 44 15 15 6 2 0 63 22 220
2018 First official language - English 68 17 0 0 15 0 0 85 15 13
2018 First official language - French 23 46 11 14 3 2 0 71 18 210
2017 First official language - English 50 37 6 7 0 0 0 87 7 15
2017 First official language - French 33 40 12 12 1 2 0 74 14 259
2014 First official language - English 69 16 0 15 0 0 0 85 15 12
2014 First official language - French 28 45 10 10 5 2 0 74 15 245

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 35 18 0 5 0 0 77 5 22
2020 First official language - French 27 46 18 5 1 3 0 75 6 262
2019 First official language - English 29 43 21 7 0 0 0 72 7 14
2019 First official language - French 19 45 22 10 2 1 0 65 13 219
2018 First official language - English 41 16 34 0 9 0 0 57 9 12
2018 First official language - French 19 43 23 10 2 2 0 64 13 208

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 17 32 8 10 9 5 41 21 22
2020 First official language - French 16 24 23 15 9 12 1 46 27 262
2019 First official language - English 7 15 22 14 21 14 7 27 45 14
2019 First official language - French 9 21 21 16 11 16 5 38 35 221
2018 First official language - English 30 7 40 8 15 0 0 37 23 13
2018 First official language - French 11 25 23 18 9 11 2 41 32 211
2017 First official language - English 38 7 30 0 13 11 0 51 15 15
2017 First official language - French 9 26 23 14 13 9 6 41 31 259
2014 First official language - English 17 18 25 0 9 31 0 51 13 12
2014 First official language - French 8 25 16 19 15 13 4 40 40 245

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 18 9 0 0 0 73 9 22
2020 First official language - French 21 39 20 13 5 2 0 61 19 257
2019 First official language - English 29 35 7 14 14 0 0 65 28 14
2019 First official language - French 16 52 19 8 4 2 0 69 12 220
2018 First official language - English 44 16 15 7 17 0 0 61 24 13
2018 First official language - French 15 46 22 11 5 0 0 62 16 210
2017 First official language - English 33 29 13 17 7 0 0 62 24 15
2017 First official language - French 27 45 18 7 3 0 0 72 9 259
2014 First official language - English 26 34 26 7 0 8 0 64 8 12
2014 First official language - French 27 39 16 14 2 2 1 68 16 245

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 31 9 12 15 0 0 64 27 22
2020 First official language - French 23 22 20 19 11 3 2 47 32 261
2019 First official language - English 29 22 14 14 21 0 0 50 35 14
2019 First official language - French 16 32 18 19 11 2 2 50 31 221
2018 First official language - English 30 23 22 15 9 0 0 54 24 13
2018 First official language - French 10 25 28 22 13 2 1 36 36 211
2017 First official language - English 33 18 19 18 7 6 0 54 26 15
2017 First official language - French 12 29 17 22 14 3 3 44 38 259
2014 First official language - English 17 18 9 40 0 8 8 42 47 12
2014 First official language - French 9 22 25 23 13 3 4 34 39 245

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 22 17 0 10 0 0 73 10 22
2020 First official language - French 51 20 15 6 3 1 5 76 9 263
2019 First official language - English 29 50 14 0 7 0 0 79 7 14
2019 First official language - French 49 21 14 7 4 0 4 73 12 219

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 13 23 4 5 0 0 68 9 22
2020 First official language - French 52 23 13 5 2 2 3 79 7 261
2019 First official language - English 57 22 7 14 0 0 0 79 14 14
2019 First official language - French 44 27 15 7 2 1 3 75 10 220

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 91 0 9 0 0 0 0 91 0 22
2020 First official language - French 70 10 5 4 2 3 5 88 6 257
2019 First official language - English 86 7 0 0 0 0 7 100 0 14
2019 First official language - French 75 9 3 3 3 3 4 90 6 220

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 13 5 0 0 0 0 95 0 22
2020 First official language - French 75 8 3 0 1 3 9 95 1 262
2019 First official language - English 79 0 7 0 0 7 7 92 0 14
2019 First official language - French 77 7 1 0 1 2 12 97 2 218

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 20 0 10 0 0 70 10 22
2020 First official language - French 17 44 24 10 2 3 0 64 12 260
2019 First official language - English 22 50 14 7 7 0 0 72 14 14
2019 First official language - French 16 46 25 8 3 3 0 64 11 220
2018 First official language - English 30 45 24 0 0 0 0 76 0 13
2018 First official language - French 14 40 32 7 1 5 0 57 9 210
2017 First official language - English 39 37 6 18 0 0 0 76 18 15
2017 First official language - French 16 38 27 10 5 3 0 56 16 259

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 25 4 21 0 0 0 75 21 20
2020 First official language - French 27 50 17 4 2 1 0 77 5 263
2019 First official language - English 36 29 7 21 0 7 0 70 23 14
2019 First official language - French 28 44 17 7 2 1 0 73 10 220
2018 First official language - English 61 31 8 0 0 0 0 92 0 13
2018 First official language - French 26 53 12 5 1 2 0 81 7 209
2017 First official language - English 45 36 13 0 0 6 0 86 0 15
2017 First official language - French 29 56 9 5 1 1 0 85 7 258
2014 First official language - English 50 50 0 0 0 0 0 100 0 12
2014 First official language - French 28 50 14 4 1 4 0 80 5 245

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 21 9 10 0 0 0 81 10 22
2020 First official language - French 40 43 12 2 1 3 0 86 2 262
2019 First official language - English 46 39 0 15 0 0 0 85 15 13
2019 First official language - French 32 49 10 3 2 3 0 84 5 220
2018 First official language - English 51 24 15 0 0 9 0 84 0 13
2018 First official language - French 26 53 13 4 2 3 0 81 5 211
2017 First official language - English 51 20 18 6 0 6 0 75 6 15
2017 First official language - French 32 47 14 3 2 2 0 81 5 258
2014 First official language - English 51 42 7 0 0 0 0 93 0 12
2014 First official language - French 33 48 12 3 1 2 0 83 4 245

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 25 15 4 0 5 0 80 4 22
2020 First official language - French 28 45 14 4 0 8 0 79 5 263

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 14 4 10 4 0 70 15 22
2020 First official language - French 37 39 9 7 1 3 3 81 9 262

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 30 0 4 5 0 0 91 9 22
2020 First official language - French 44 43 10 2 0 0 0 88 3 261
2019 First official language - English 64 29 0 7 0 0 0 93 7 14
2019 First official language - French 39 48 8 3 1 0 0 87 4 220
2018 First official language - English 61 30 9 0 0 0 0 91 0 13
2018 First official language - French 33 53 10 1 2 0 0 87 3 210
2017 First official language - English 57 36 0 0 7 0 0 93 7 15
2017 First official language - French 36 47 11 4 2 0 0 82 6 258
2014 First official language - English 41 59 0 0 0 0 0 100 0 12
2014 First official language - French 34 53 8 3 2 0 0 86 6 245

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 13 4 17 5 0 0 74 22 22
2020 First official language - French 35 35 16 10 3 0 0 70 13 263
2019 First official language - English 43 28 14 7 7 0 0 72 14 14
2019 First official language - French 34 40 15 7 3 0 0 74 10 218
2018 First official language - English 54 14 24 8 0 0 0 68 8 13
2018 First official language - French 29 42 20 8 1 0 0 71 9 210
2017 First official language - English 44 30 19 0 7 0 0 74 7 15
2017 First official language - French 32 34 19 10 3 1 0 67 14 259
2014 First official language - English 33 50 17 0 0 0 0 83 0 12
2014 First official language - French 21 50 18 7 3 0 0 71 10 245

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 21 4 13 5 0 0 78 18 22
2020 First official language - French 32 39 18 8 3 1 0 72 10 259
2019 First official language - English 43 28 14 7 7 0 0 72 14 14
2019 First official language - French 32 42 17 6 3 1 0 74 9 219
2018 First official language - English 54 21 17 8 0 0 0 75 8 13
2018 First official language - French 27 45 19 8 1 0 0 72 9 210
2017 First official language - English 52 29 12 0 7 0 0 81 7 15
2017 First official language - French 31 37 21 8 3 0 0 68 11 259
2014 First official language - English 41 50 9 0 0 0 0 91 0 12
2014 First official language - French 22 52 17 6 3 0 0 74 9 245

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 17 19 4 18 0 0 58 22 22
2020 First official language - French 33 29 18 11 6 2 1 64 18 262
2019 First official language - English 50 14 7 21 7 0 0 65 28 14
2019 First official language - French 32 27 22 9 7 2 1 61 16 220
2018 First official language - English 35 33 17 15 0 0 0 68 15 13
2018 First official language - French 28 30 21 12 4 4 0 61 17 211
2017 First official language - English 52 16 7 6 13 6 0 72 20 15
2017 First official language - French 30 25 20 11 6 7 0 59 19 258
2014 First official language - English 25 42 8 17 0 8 0 73 18 12
2014 First official language - French 23 36 19 9 7 5 0 63 17 245
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 28 39 32 22
2020 First official language - French 28 41 31 263
2019 First official language - English 28 29 43 14
2019 First official language - French 26 42 32 220
2018 First official language - English 8 35 57 13
2018 First official language - French 28 44 28 210
2017 First official language - English 32 34 34 15
2017 First official language - French 28 42 30 259
2014 First official language - English 8 37 55 12
2014 First official language - French 27 40 34 245

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - French 24 13 43 5 7 8 72
2014 First official language - French 16 15 35 12 9999 22 66
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 13
2018 First official language - French 7 93 210

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 64 36 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 46 54 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 65 35 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 37 63 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 50 50 14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 35 65 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 49 51 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 53 47 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - French 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 0 16 4 4 57 0 44 19 22
2020 First official language - French 12 19 13 4 2 40 10 61 13 263
2019 First official language - English 21 0 29 0 0 36 14 42 0 14
2019 First official language - French 11 16 14 5 4 37 13 54 18 219
2018 First official language - English 23 7 15 8 0 33 14 57 15 13
2018 First official language - French 10 17 19 5 3 38 8 50 14 209
2017 First official language - English 32 14 30 6 7 11 0 52 15 15
2017 First official language - French 11 20 17 5 5 31 11 54 18 258
2014 First official language - English 9 24 18 0 0 41 8 65 0 12
2014 First official language - French 8 15 16 5 4 38 13 48 19 245

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 17 17 5 4 15 0 69 11 22
2020 First official language - French 27 37 13 6 2 14 1 75 9 262
2019 First official language - English 50 14 29 0 0 7 0 69 0 14
2019 First official language - French 23 44 14 5 4 9 0 74 10 221
2018 First official language - English 44 9 15 8 0 23 0 70 10 13
2018 First official language - French 17 46 18 5 1 11 1 72 8 209
2017 First official language - English 50 19 18 6 7 0 0 69 13 15
2017 First official language - French 22 47 15 7 2 6 0 74 10 258
2014 First official language - English 17 50 7 0 0 26 0 90 0 12
2014 First official language - French 16 35 22 5 3 19 1 63 10 244
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 14
2019 First official language - French 6 94 221
2018 First official language - English 0 100 13
2018 First official language - French 4 96 210

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 40 60 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 45 55 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 45 55 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 0 100 11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 53 47 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - French 44 56 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 4 12 0 0 65 0 66 0 22
2020 First official language - French 14 17 16 4 1 42 6 60 9 263
2019 First official language - English 22 0 23 0 0 39 15 49 0 13
2019 First official language - French 11 17 16 3 2 45 7 58 9 220
2018 First official language - English 23 7 15 8 0 40 7 57 15 13
2018 First official language - French 10 18 19 2 3 39 8 54 10 210
2017 First official language - English 32 7 36 0 0 25 0 52 0 15
2017 First official language - French 12 22 15 4 3 35 10 61 13 259
2014 First official language - English 9 18 8 0 0 49 17 77 0 12
2014 First official language - French 9 15 16 3 0 44 12 55 9 245

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 12 18 0 0 19 0 77 0 22
2020 First official language - French 25 41 16 2 1 14 0 77 4 262
2019 First official language - English 43 14 22 0 0 14 7 73 0 14
2019 First official language - French 22 40 16 4 2 15 1 74 6 220
2018 First official language - English 37 16 22 8 0 16 0 64 9 13
2018 First official language - French 17 44 20 5 2 11 1 69 8 210
2017 First official language - English 44 7 20 0 0 29 0 72 0 15
2017 First official language - French 22 43 20 4 2 8 1 73 6 256
2014 First official language - English 33 34 7 0 0 26 0 90 0 12
2014 First official language - French 16 34 22 3 0 22 3 66 5 244
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 0 19 9 13 0 0 59 22 22
2020 First official language - French 59 14 11 7 7 0 1 75 14 263

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 24 16 9 0 0 0 75 9 22
2020 First official language - French 38 30 18 6 8 0 0 69 14 259
2019 First official language - English 29 42 21 0 7 0 0 71 7 14
2019 First official language - French 40 28 17 5 9 0 1 68 15 220
2018 First official language - English 37 49 7 0 7 0 0 86 7 13
2018 First official language - French 35 32 16 9 6 0 2 69 15 209
2017 First official language - English 33 24 10 6 20 0 6 61 28 15
2017 First official language - French 40 21 18 9 8 0 4 64 18 258

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 8 28 31 23 0 0 17 54 22
2020 First official language - French 10 17 25 21 28 0 0 27 48 262
2019 First official language - English 28 7 22 21 21 0 0 35 43 14
2019 First official language - French 15 19 33 20 14 0 0 34 34 221
2018 First official language - English 21 9 29 31 9 0 0 30 41 13
2018 First official language - French 11 21 39 19 10 0 0 32 29 210
2017 First official language - English 7 34 24 22 13 0 0 41 35 15
2017 First official language - French 12 28 33 18 9 0 0 40 27 259

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 18 22 24 13 0 0 41 37 22
2020 First official language - French 11 21 25 22 21 0 0 32 43 262
2019 First official language - English 14 14 35 29 7 0 0 28 36 14
2019 First official language - French 11 22 29 22 16 0 0 33 38 220
2018 First official language - English 16 7 36 34 7 0 0 23 41 13
2018 First official language - French 11 18 36 25 9 0 0 29 34 210
2017 First official language - English 0 58 12 24 6 0 0 58 30 15
2017 First official language - French 13 26 31 21 9 0 0 39 30 258

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 18 33 18 8 0 0 41 26 22
2020 First official language - French 12 15 25 21 25 1 0 28 47 261
2019 First official language - English 14 29 21 7 29 0 0 43 36 14
2019 First official language - French 15 20 23 22 19 0 1 36 41 221
2018 First official language - English 7 16 29 16 31 0 0 23 48 13
2018 First official language - French 11 21 29 24 12 1 1 33 36 208
2017 First official language - English 14 20 29 31 6 0 0 34 36 15
2017 First official language - French 19 22 29 20 11 0 0 40 31 257

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 18 17 27 10 0 0 45 37 22
2020 First official language - French 26 24 22 14 13 0 1 51 27 259
2019 First official language - English 43 36 0 14 7 0 0 78 22 14
2019 First official language - French 37 23 23 8 7 0 2 61 15 219
2018 First official language - English 35 9 15 33 8 0 0 44 41 13
2018 First official language - French 32 33 24 6 4 0 1 65 10 210
2017 First official language - English 52 0 26 22 0 0 0 52 22 15
2017 First official language - French 35 27 21 8 4 0 5 65 13 255

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 36 13 23 10 0 0 54 33 22
2020 First official language - French 29 23 23 15 10 0 0 52 25 261
2019 First official language - English 21 29 15 29 7 0 0 50 36 14
2019 First official language - French 33 23 25 13 7 0 0 56 19 221
2018 First official language - English 37 8 16 31 7 0 0 45 38 13
2018 First official language - French 23 31 27 11 7 0 0 55 17 207
2017 First official language - English 27 23 13 23 13 0 0 51 36 15
2017 First official language - French 24 32 23 13 8 0 1 56 21 258

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 31 9 14 9 0 0 68 23 22
2020 First official language - French 30 23 18 16 8 0 4 56 25 261

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 32 19 15 5 0 0 60 21 21
2020 First official language - French 26 33 23 11 6 0 0 59 18 263
2019 First official language - English 28 21 15 14 21 0 0 49 36 14
2019 First official language - French 17 38 27 11 5 1 0 56 17 221
2018 First official language - English 16 23 37 14 9 0 0 40 24 13
2018 First official language - French 17 35 33 11 3 0 1 53 14 208
2017 First official language - English 21 45 28 6 0 0 0 66 6 15
2017 First official language - French 20 32 31 13 4 0 1 52 17 258

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 36 22 14 9 0 0 55 23 22
2020 First official language - French 16 22 23 25 14 0 0 38 39 263
2019 First official language - English 7 43 29 0 21 0 0 50 21 14
2019 First official language - French 12 28 31 20 8 0 0 40 29 221
2018 First official language - English 21 16 45 8 9 0 0 37 17 13
2018 First official language - French 12 25 37 18 9 0 0 37 26 208
2017 First official language - English 0 52 18 19 6 0 6 55 26 15
2017 First official language - French 17 26 31 17 9 0 0 43 26 259

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 8 4 15 0 0 73 19 22
2020 First official language - French 25 23 22 21 9 0 0 49 30 262
2019 First official language - English 22 29 21 7 21 0 0 51 28 14
2019 First official language - French 20 33 22 18 7 0 0 53 25 221
2018 First official language - English 33 21 29 0 17 0 0 54 17 13
2018 First official language - French 14 36 27 14 8 0 0 50 23 207
2017 First official language - English 26 33 23 18 0 0 0 59 18 15
2017 First official language - French 21 31 21 22 5 0 0 52 28 259

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 26 13 0 10 0 0 77 10 22
2020 First official language - French 45 20 17 11 6 1 0 66 17 261
2019 First official language - English 57 22 14 0 7 0 0 79 7 14
2019 First official language - French 37 33 18 6 6 0 0 70 12 220

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 18 36 4 15 0 0 45 19 22
2020 First official language - French 29 29 20 14 8 0 0 58 22 262

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 8 19 13 0 0 60 32 22
2020 First official language - French 25 25 20 18 12 0 0 50 30 263
2019 First official language - English 28 7 36 22 7 0 0 35 29 14
2019 First official language - French 25 33 23 15 4 0 0 58 19 218
2018 First official language - English 23 31 15 21 9 0 0 55 30 13
2018 First official language - French 23 32 24 14 7 0 0 55 22 208
2017 First official language - English 14 33 12 19 16 0 6 50 37 15
2017 First official language - French 21 36 23 13 6 0 1 57 19 259

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 28 9 5 0 0 0 86 5 22
2020 First official language - French 53 25 11 7 3 0 1 79 10 261
2019 First official language - English 72 0 14 14 0 0 0 72 14 14
2019 First official language - French 54 21 13 5 6 0 0 75 12 220
2018 First official language - English 56 30 7 0 7 0 0 86 7 13
2018 First official language - French 53 18 15 6 7 0 0 71 13 208
2017 First official language - English 74 20 0 6 0 0 0 94 6 15
2017 First official language - French 56 22 13 6 3 0 2 78 8 258

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 14 14 9 0 0 0 77 9 22
2020 First official language - French 48 34 12 3 3 0 0 83 6 259

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 14 0 0 0 0 4 100 0 22
2020 First official language - French 70 15 8 1 1 2 4 90 1 260
2019 First official language - English 86 0 7 0 7 0 0 86 7 14
2019 First official language - French 75 11 5 1 1 2 5 92 3 221
2018 First official language - English 72 21 0 0 7 0 0 93 7 13
2018 First official language - French 71 15 7 0 2 0 4 90 3 208

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 9 5 4 5 0 5 85 10 22
2020 First official language - French 81 9 3 2 2 1 3 94 4 258
2019 First official language - English 85 7 0 0 7 0 0 93 7 14
2019 First official language - French 70 16 5 3 3 1 2 88 6 221
2018 First official language - English 77 8 8 0 7 0 0 85 7 13
2018 First official language - French 76 12 5 3 1 0 2 90 4 205
2017 First official language - English 81 0 6 0 13 0 0 81 13 15
2017 First official language - French 69 9 5 8 3 1 5 83 11 258

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 8 0 9 5 0 5 85 15 22
2020 First official language - French 75 13 5 3 1 0 3 91 4 259
2019 First official language - English 71 22 0 0 7 0 0 93 7 14
2019 First official language - French 59 23 9 6 1 0 1 83 7 220
2018 First official language - English 63 7 8 15 7 0 0 70 22 13
2018 First official language - French 56 26 12 4 2 0 0 82 5 207
2017 First official language - English 74 6 0 13 7 0 0 80 20 15
2017 First official language - French 55 25 9 7 1 0 3 82 8 258

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 4 5 18 5 0 0 71 23 22
2020 First official language - French 72 10 8 5 3 0 2 84 8 258
2019 First official language - English 65 14 7 7 7 0 0 79 14 14
2019 First official language - French 56 23 7 9 4 0 0 80 13 219
2018 First official language - English 77 16 0 0 7 0 0 93 7 13
2018 First official language - French 57 22 10 7 3 0 1 80 10 206
2017 First official language - English 75 11 0 6 7 0 0 87 13 15
2017 First official language - French 56 17 9 10 5 0 2 75 15 257

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 0 0 4 0 0 31 94 6 22
2020 First official language - French 64 8 5 2 1 1 19 90 4 260
2019 First official language - English 35 7 0 0 7 0 51 85 15 14
2019 First official language - French 53 12 9 3 0 1 22 84 4 220
2018 First official language - English 55 0 15 0 0 0 30 79 0 13
2018 First official language - French 54 11 8 3 0 0 23 85 5 207
2017 First official language - English 52 0 12 7 7 0 22 67 18 15
2017 First official language - French 51 11 4 3 1 0 30 88 6 257

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 13 9 5 5 0 0 81 10 22
2020 First official language - French 77 12 6 2 0 0 3 91 3 263
2019 First official language - English 64 22 0 7 0 0 7 92 8 14
2019 First official language - French 78 13 1 3 0 0 4 95 3 219
2018 First official language - English 78 7 15 0 0 0 0 85 0 13
2018 First official language - French 74 16 4 2 0 0 4 93 3 206
2017 First official language - English 73 14 13 0 0 0 0 87 0 15
2017 First official language - French 71 14 6 2 0 0 6 91 3 257

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 23 9 4 15 0 0 71 19 22
2020 First official language - French 68 15 8 3 3 0 2 86 6 261
2019 First official language - English 57 7 21 7 7 0 0 65 14 14
2019 First official language - French 71 11 6 7 3 0 2 84 10 221
2018 First official language - English 55 15 14 9 7 0 0 70 16 13
2018 First official language - French 68 12 6 6 3 0 5 85 9 206
2017 First official language - English 59 16 12 0 13 0 0 75 13 15
2017 First official language - French 64 10 8 7 6 0 4 78 14 258

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 23 42 5 0 0 0 52 5 22
2020 First official language - French 52 26 14 4 3 0 0 79 6 263
2019 First official language - English 42 21 14 14 0 7 0 69 15 14
2019 First official language - French 60 23 10 4 2 0 1 84 6 219
2018 First official language - English 48 29 7 9 7 0 0 77 16 13
2018 First official language - French 51 24 15 6 0 0 4 78 6 207
2017 First official language - English 27 25 23 19 0 0 6 55 20 15
2017 First official language - French 52 26 14 4 1 0 3 80 6 257

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 13 36 0 10 0 0 54 10 22
2020 First official language - French 30 40 18 9 2 0 0 70 12 263

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 32 31 23 9 0 0 37 32 22
2020 First official language - French 8 24 39 20 8 0 0 33 28 263
2019 First official language - English 21 14 36 29 0 0 0 35 29 14
2019 First official language - French 11 27 38 19 4 0 0 39 23 221
2018 First official language - English 23 7 51 19 0 0 0 30 19 13
2018 First official language - French 8 24 49 16 3 0 0 32 19 211
2017 First official language - English 14 26 28 19 13 0 0 40 32 15
2017 First official language - French 9 26 44 18 3 0 0 35 21 259

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 36 46 13 0 0 0 13 41 22
2020 First official language - French 10 21 37 23 8 0 0 31 32 262
2019 First official language - English 7 32 23 23 15 0 0 38 39 13
2019 First official language - French 8 19 38 20 15 0 0 34 28 220
2018 First official language - English 9 31 22 14 23 0 0 37 41 13
2018 First official language - French 4 16 42 29 9 0 0 38 20 211
2017 First official language - English 13 29 17 21 19 0 0 40 42 15
2017 First official language - French 2 21 39 25 11 0 0 37 24 259

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 42 13 4 5 0 0 78 9 22
2020 First official language - French 32 50 12 4 2 0 0 82 6 261
2019 First official language - English 36 21 14 22 7 0 0 57 29 14
2019 First official language - French 16 47 23 7 4 2 0 65 12 219
2018 First official language - English 37 32 14 16 0 0 0 70 16 13
2018 First official language - French 15 50 25 6 1 2 0 67 7 211
2017 First official language - English 33 48 0 0 13 6 0 86 14 15
2017 First official language - French 17 51 24 5 2 1 0 69 7 259

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 8 14 5 0 0 73 19 21
2020 First official language - French 26 38 17 13 4 2 0 65 17 263

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 23 12 18 5 0 0 65 23 22
2020 First official language - French 37 33 12 12 5 1 0 71 17 261

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 32 4 4 5 0 0 87 9 22
2020 First official language - French 41 40 11 5 1 1 0 83 6 263

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 8 9 5 0 0 78 14 22
2020 First official language - French 28 38 18 11 5 0 0 66 16 263
2019 First official language - English 28 29 21 15 7 0 0 57 22 14
2019 First official language - French 17 40 21 14 8 0 0 57 22 221
2018 First official language - English 37 30 15 17 0 0 0 68 17 13
2018 First official language - French 16 47 21 12 4 1 0 63 15 210
2017 First official language - English 39 19 13 16 7 6 0 61 25 15
2017 First official language - French 11 48 17 16 6 2 0 61 22 258

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 31 4 5 0 0 0 91 5 22
2020 First official language - French 49 41 7 2 0 0 0 90 3 262

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 40 4 5 0 0 0 91 5 22
2020 First official language - French 46 43 6 3 1 0 0 89 5 261

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 19 0 0 0 0 81 0 21
2020 First official language - French 47 36 12 3 1 0 0 84 4 258

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 35 5 0 0 0 0 95 0 22
2020 First official language - French 52 35 7 2 0 1 2 91 2 261

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 22 0 0 0 9 0 100 0 22
2020 First official language - French 73 23 1 0 0 2 1 98 0 262

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 31 9 4 0 14 0 84 5 22
2020 First official language - French 41 41 11 4 2 2 0 83 6 262

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 19 12 4 5 0 0 79 9 22
2020 First official language - French 49 33 9 7 2 1 0 82 9 263

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 22 0 4 0 0 0 96 4 22
2020 First official language - French 55 34 8 1 1 1 0 90 2 263
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 21
2020 First official language - French 4 96 261

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 22
2020 First official language - French 10 90 262
2019 First official language - English 21 79 14
2019 First official language - French 9 91 219
2017 First official language - French 10 90 259
2014 First official language - English 0 100 12
2014 First official language - French 7 93 245

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - French 72 28 27
2014 First official language - French 68 32 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 First official language - French 51 4 21 8 16 0 0 55 24 19
2014 First official language - French 19 44 18 9 0 0 9 70 10 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 13 17 8 0 0 4 74 8 22
2020 First official language - French 44 40 6 3 1 3 3 89 4 262
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 38 29 0 54 46 22
2020 First official language - French 29 57 13 1 66 34 263

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 14 13 0 9 5 4 76 10 22
2020 First official language - French 45 14 10 6 8 0 17 71 17 262
2019 First official language - English 42 22 7 7 7 0 14 75 17 14
2019 First official language - French 55 8 9 8 6 1 13 74 16 221
2018 First official language - English 59 8 17 0 7 0 9 73 8 13
2018 First official language - French 57 11 9 3 5 1 14 81 9 209
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