2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	32	5	5	1	89	6	84
2020	3 to 10 years in current department or agency	49	35	5	9	2	84	10	75
2020	11 to 20 years in current department or agency	34	53	7	7	0	86	7	88
2020	More than 20 years in current department or agency	58	32	5	5	0	91	5	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	24	1	0	1	0	1	98	1	84
2020	3 to 10 years in current department or agency	79	17	0	1	2	0	0	96	4	75
2020	11 to 20 years in current department or agency	63	30	4	2	0	1	0	94	2	87
2020	More than 20 years in current department or agency	77	23	0	0	0	0	0	100	0	20
2017	Less than 3 years in current department or agency	72	22	0	6	0	0	0	94	6	69
2017	3 to 10 years in current department or agency	74	23	1	2	0	0	0	97	2	87
2017	11 to 20 years in current department or agency	71	26	1	2	0	0	0	97	2	98
2017	More than 20 years in current department or agency	54	46	0	0	0	0	0	100	0	19
2014	Less than 3 years in current department or agency	75	22	0	3	0	0	0	97	3	40
2014	3 to 10 years in current department or agency	63	35	2	1	0	0	0	97	1	104
2014	11 to 20 years in current department or agency	73	22	2	2	0	0	0	96	2	90
2014	More than 20 years in current department or agency	69	31	0	0	0	0	0	100	0	22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	40	6	6	1	1	0	87	7	84
2020	3 to 10 years in current department or agency	40	31	13	11	4	1	0	72	15	75
2020	11 to 20 years in current department or agency	36	39	13	7	3	0	1	76	11	88
2020	More than 20 years in current department or agency	26	65	4	0	5	0	0	91	5	20
2019	Less than 3 years in current department or agency	45	37	8	4	6	0	0	82	10	64
2019	3 to 10 years in current department or agency	47	31	4	11	7	0	0	78	18	72
2019	11 to 20 years in current department or agency	33	40	10	12	4	0	0	74	16	69
2019	More than 20 years in current department or agency	38	38	16	8	0	0	0	76	8	13
2017	Less than 3 years in current department or agency	45	37	12	3	3	0	0	81	7	69
2017	3 to 10 years in current department or agency	51	31	6	9	3	0	0	81	13	87
2017	11 to 20 years in current department or agency	36	28	12	17	8	0	0	64	25	98
2017	More than 20 years in current department or agency	30	44	6	15	5	0	0	74	20	19
2014	Less than 3 years in current department or agency	61	29	5	5	0	0	0	90	5	40
2014	3 to 10 years in current department or agency	54	32	7	3	4	0	0	87	6	104
2014	11 to 20 years in current department or agency	26	45	9	14	6	0	0	71	20	90
2014	More than 20 years in current department or agency	34	44	4	4	14	0	0	78	18	22

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	41	15	7	3	2	75	10	84
2020	3 to 10 years in current department or agency	36	36	16	11	0	0	73	11	74
2020	11 to 20 years in current department or agency	23	51	17	7	2	0	74	9	88
2020	More than 20 years in current department or agency	37	53	9	0	0	0	91	0	20
2019	Less than 3 years in current department or agency	23	45	9	21	2	0	68	22	64
2019	3 to 10 years in current department or agency	26	49	14	9	1	0	75	11	72
2019	11 to 20 years in current department or agency	27	56	10	7	0	0	83	7	69
2019	More than 20 years in current department or agency	46	47	8	0	0	0	92	0	13
2018	Less than 3 years in current department or agency	21	54	6	19	0	0	75	19	63
2018	3 to 10 years in current department or agency	26	48	21	4	1	0	74	6	65
2018	11 to 20 years in current department or agency	21	61	11	7	1	0	81	8	83
2018	More than 20 years in current department or agency	17	63	10	10	0	0	80	10	11
2017	Less than 3 years in current department or agency	26	45	17	10	1	0	72	11	69
2017	3 to 10 years in current department or agency	33	47	10	6	3	0	80	9	87
2017	11 to 20 years in current department or agency	27	54	11	5	3	0	81	8	98
2017	More than 20 years in current department or agency	25	40	4	14	16	0	66	30	19
2014	Less than 3 years in current department or agency	45	28	10	10	2	5	76	13	40
2014	3 to 10 years in current department or agency	35	42	15	6	1	1	78	6	104
2014	11 to 20 years in current department or agency	22	51	16	11	0	0	73	11	90
2014	More than 20 years in current department or agency	46	27	17	9	0	0	73	9	22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	10	6	2	0	1	81	8	81
2020	3 to 10 years in current department or agency	44	35	12	9	1	0	0	78	10	75
2020	11 to 20 years in current department or agency	35	46	12	5	2	0	0	81	7	87
2020	More than 20 years in current department or agency	54	23	14	10	0	0	0	77	10	20
2019	Less than 3 years in current department or agency	36	39	13	9	3	0	0	75	12	65
2019	3 to 10 years in current department or agency	53	29	15	3	0	0	0	82	3	72
2019	11 to 20 years in current department or agency	51	38	5	4	1	0	0	90	6	66
2019	More than 20 years in current department or agency	45	47	8	0	0	0	0	92	0	13
2017	Less than 3 years in current department or agency	55	31	8	6	0	0	0	86	6	68
2017	3 to 10 years in current department or agency	48	43	2	6	1	0	0	91	7	86
2017	11 to 20 years in current department or agency	43	48	4	4	1	0	1	91	5	97
2017	More than 20 years in current department or agency	30	53	5	11	0	0	0	83	11	18
2014	Less than 3 years in current department or agency	55	33	10	3	0	0	0	88	3	40
2014	3 to 10 years in current department or agency	48	37	9	4	1	0	1	86	5	104
2014	11 to 20 years in current department or agency	37	40	17	6	0	1	0	78	6	90
2014	More than 20 years in current department or agency	44	47	5	5	0	0	0	91	5	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	31	13	2	4	0	0	81	6	83
2020	3 to 10 years in current department or agency	46	21	18	12	3	0	0	67	14	74
2020	11 to 20 years in current department or agency	25	37	20	11	2	2	2	65	14	88
2020	More than 20 years in current department or agency	23	40	32	0	0	0	5	66	0	20
2019	Less than 3 years in current department or agency	41	40	8	6	5	0	0	81	11	65
2019	3 to 10 years in current department or agency	40	38	12	6	4	0	0	78	10	72
2019	11 to 20 years in current department or agency	40	33	13	9	4	0	1	74	13	68
2019	More than 20 years in current department or agency	6	70	16	8	0	0	0	77	8	13
2018	Less than 3 years in current department or agency	45	44	4	1	3	0	1	91	5	62
2018	3 to 10 years in current department or agency	33	51	5	10	1	0	0	84	11	65
2018	11 to 20 years in current department or agency	30	40	18	8	2	0	1	71	10	82
2018	More than 20 years in current department or agency	9	44	39	0	8	0	0	53	8	11
2017	Less than 3 years in current department or agency	40	38	13	6	2	0	0	78	9	68
2017	3 to 10 years in current department or agency	28	39	17	11	3	0	1	68	15	87
2017	11 to 20 years in current department or agency	30	40	15	12	2	0	1	71	14	98
2017	More than 20 years in current department or agency	30	26	24	5	15	0	0	56	20	19
2014	Less than 3 years in current department or agency	45	45	5	2	0	0	3	92	2	40
2014	3 to 10 years in current department or agency	32	42	18	5	1	1	1	75	6	104
2014	11 to 20 years in current department or agency	22	31	22	14	6	1	3	56	21	90
2014	More than 20 years in current department or agency	4	50	17	24	0	0	5	57	25	22

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	47	13	7	2	78	9	84
2020	3 to 10 years in current department or agency	35	40	10	11	3	75	14	74
2020	11 to 20 years in current department or agency	31	47	12	9	1	78	10	88
2020	More than 20 years in current department or agency	28	59	9	5	0	86	5	20
2019	Less than 3 years in current department or agency	39	39	11	9	2	78	11	65
2019	3 to 10 years in current department or agency	31	49	10	4	7	79	11	72
2019	11 to 20 years in current department or agency	26	60	9	6	0	86	6	69
2019	More than 20 years in current department or agency	14	70	8	8	0	84	8	13
2018	Less than 3 years in current department or agency	47	35	11	5	2	82	6	63
2018	3 to 10 years in current department or agency	27	50	13	8	1	77	10	64
2018	11 to 20 years in current department or agency	22	52	20	4	2	75	6	82
2018	More than 20 years in current department or agency	11	71	9	9	0	82	9	10
2017	Less than 3 years in current department or agency	44	40	12	3	1	84	4	69
2017	3 to 10 years in current department or agency	39	37	13	9	2	76	11	87
2017	11 to 20 years in current department or agency	28	46	16	10	0	74	10	98
2017	More than 20 years in current department or agency	24	55	10	11	0	79	11	19
2014	Less than 3 years in current department or agency	28	54	13	5	0	83	5	40
2014	3 to 10 years in current department or agency	26	49	17	6	3	75	8	104
2014	11 to 20 years in current department or agency	19	59	10	7	5	78	12	90
2014	More than 20 years in current department or agency	19	67	5	5	5	86	9	22

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	42	9	8	2	1	0	81	11	84
2020	3 to 10 years in current department or agency	32	31	27	8	2	0	0	63	10	75
2020	11 to 20 years in current department or agency	20	50	12	15	2	0	0	70	18	88
2020	More than 20 years in current department or agency	18	68	5	5	5	0	0	86	10	20
2019	Less than 3 years in current department or agency	27	46	19	8	0	0	0	74	8	65
2019	3 to 10 years in current department or agency	26	43	19	4	7	0	0	70	11	72
2019	11 to 20 years in current department or agency	17	60	10	12	2	0	0	77	13	69
2019	More than 20 years in current department or agency	22	47	15	16	0	0	0	69	16	13
2018	Less than 3 years in current department or agency	43	27	21	9	0	0	0	70	9	63
2018	3 to 10 years in current department or agency	26	36	26	12	0	0	0	62	12	65
2018	11 to 20 years in current department or agency	19	42	27	8	4	0	0	61	12	81
2018	More than 20 years in current department or agency	19	28	33	0	20	0	0	47	20	10
2017	Less than 3 years in current department or agency	33	39	18	7	3	0	0	73	10	69
2017	3 to 10 years in current department or agency	23	35	15	19	8	0	0	58	27	87
2017	11 to 20 years in current department or agency	19	41	18	17	4	0	0	60	21	98
2017	More than 20 years in current department or agency	26	25	23	5	21	0	0	51	26	19
2014	Less than 3 years in current department or agency	38	42	8	7	0	0	4	84	8	40
2014	3 to 10 years in current department or agency	19	35	29	10	7	0	0	54	17	103
2014	11 to 20 years in current department or agency	15	37	22	14	11	0	0	52	25	90
2014	More than 20 years in current department or agency	14	59	9	5	13	0	0	74	18	22

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	41	9	17	4	0	70	21	84
2020	3 to 10 years in current department or agency	30	36	14	15	5	0	67	20	75
2020	11 to 20 years in current department or agency	25	40	15	19	1	0	65	20	86
2020	More than 20 years in current department or agency	17	53	19	10	0	0	71	10	19
2019	Less than 3 years in current department or agency	18	51	20	9	0	2	70	9	65
2019	3 to 10 years in current department or agency	16	58	14	7	5	0	74	12	72
2019	11 to 20 years in current department or agency	15	65	13	5	3	0	79	8	68
2019	More than 20 years in current department or agency	22	40	31	8	0	0	61	8	13
2018	Less than 3 years in current department or agency	31	50	8	11	0	0	81	11	63
2018	3 to 10 years in current department or agency	17	55	17	7	3	0	73	10	65
2018	11 to 20 years in current department or agency	18	52	21	10	0	0	69	10	82
2018	More than 20 years in current department or agency	26	36	21	9	8	0	62	17	11
2017	Less than 3 years in current department or agency	32	35	20	10	3	0	68	12	69
2017	3 to 10 years in current department or agency	27	38	16	16	3	0	65	19	87
2017	11 to 20 years in current department or agency	19	57	13	8	3	0	76	11	98
2017	More than 20 years in current department or agency	19	47	9	20	5	0	67	25	19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	39	13	11	0	0	0	76	11	84
2020	3 to 10 years in current department or agency	40	44	6	4	4	0	2	86	9	75
2020	11 to 20 years in current department or agency	38	43	12	7	1	0	0	81	8	88
2020	More than 20 years in current department or agency	35	46	10	9	0	0	0	81	9	20
2019	Less than 3 years in current department or agency	33	47	14	5	2	0	0	80	6	65
2019	3 to 10 years in current department or agency	31	47	12	7	3	0	0	78	10	72
2019	11 to 20 years in current department or agency	32	58	9	2	0	0	0	90	2	69
2019	More than 20 years in current department or agency	30	47	23	0	0	0	0	77	0	13
2018	Less than 3 years in current department or agency	41	47	8	2	0	2	0	90	2	62
2018	3 to 10 years in current department or agency	31	53	12	3	1	0	0	84	4	64
2018	11 to 20 years in current department or agency	31	52	11	5	0	0	0	83	5	83
2018	More than 20 years in current department or agency	35	46	20	0	0	0	0	80	0	11
2017	Less than 3 years in current department or agency	42	37	16	1	3	0	0	80	4	69
2017	3 to 10 years in current department or agency	36	44	9	7	3	0	0	80	10	87
2017	11 to 20 years in current department or agency	31	52	14	2	2	0	0	82	4	97
2017	More than 20 years in current department or agency	39	42	13	0	6	0	0	81	6	19
2014	Less than 3 years in current department or agency	41	34	17	5	0	2	0	77	5	40
2014	3 to 10 years in current department or agency	31	50	13	3	3	0	0	81	5	103
2014	11 to 20 years in current department or agency	32	49	8	6	4	1	0	82	10	89
2014	More than 20 years in current department or agency	37	41	22	0	0	0	0	78	0	22

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	42	12	9	2	76	12	84
2020	3 to 10 years in current department or agency	32	33	16	16	3	65	19	75
2020	11 to 20 years in current department or agency	22	39	22	14	2	62	16	88
2020	More than 20 years in current department or agency	32	29	29	9	0	61	9	20
2019	Less than 3 years in current department or agency	32	39	18	8	3	71	11	65
2019	3 to 10 years in current department or agency	24	41	21	7	7	65	14	71
2019	11 to 20 years in current department or agency	21	49	15	14	0	71	14	69
2019	More than 20 years in current department or agency	22	48	16	15	0	69	15	13
2018	Less than 3 years in current department or agency	39	42	11	7	1	81	8	63
2018	3 to 10 years in current department or agency	24	44	23	9	0	68	9	64
2018	11 to 20 years in current department or agency	21	46	24	7	2	67	9	83
2018	More than 20 years in current department or agency	0	61	10	21	8	61	29	11
2017	Less than 3 years in current department or agency	36	34	17	9	3	71	12	69
2017	3 to 10 years in current department or agency	24	39	15	16	6	63	22	87
2017	11 to 20 years in current department or agency	23	42	15	14	7	65	20	98
2017	More than 20 years in current department or agency	31	30	5	29	6	61	34	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	36	23	4	5	67	9	84
2020	3 to 10 years in current department or agency	44	35	11	7	3	79	10	74
2020	11 to 20 years in current department or agency	48	36	11	4	0	85	4	88
2020	More than 20 years in current department or agency	51	39	5	5	0	91	5	20
2019	Less than 3 years in current department or agency	41	43	9	5	2	84	6	65
2019	3 to 10 years in current department or agency	38	42	14	4	3	79	7	72
2019	11 to 20 years in current department or agency	42	50	7	2	0	92	2	69
2019	More than 20 years in current department or agency	37	55	8	0	0	92	0	13
2018	Less than 3 years in current department or agency	47	44	5	4	0	92	4	62
2018	3 to 10 years in current department or agency	40	44	10	6	0	84	6	63
2018	11 to 20 years in current department or agency	41	46	11	2	0	87	2	82
2018	More than 20 years in current department or agency	44	47	0	8	0	92	8	11
2017	Less than 3 years in current department or agency	47	37	9	4	3	83	7	69
2017	3 to 10 years in current department or agency	43	42	9	6	0	85	6	85
2017	11 to 20 years in current department or agency	40	51	9	0	0	91	0	98
2017	More than 20 years in current department or agency	46	37	10	6	0	84	6	18
2014	Less than 3 years in current department or agency	51	32	15	3	0	83	3	40
2014	3 to 10 years in current department or agency	42	45	7	3	3	87	6	104
2014	11 to 20 years in current department or agency	41	44	10	1	3	85	4	90
2014	More than 20 years in current department or agency	55	31	9	5	0	86	5	22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	47	13	8	3	1	0	75	11	84
2020	3 to 10 years in current department or agency	31	36	13	19	2	0	0	67	20	75
2020	11 to 20 years in current department or agency	18	38	22	19	3	0	0	56	22	88
2020	More than 20 years in current department or agency	23	33	30	14	0	0	0	56	14	20
2019	Less than 3 years in current department or agency	25	48	13	11	3	0	0	73	14	65
2019	3 to 10 years in current department or agency	20	41	17	17	4	0	1	61	22	71
2019	11 to 20 years in current department or agency	18	52	14	12	3	0	0	71	15	69
2019	More than 20 years in current department or agency	14	55	8	23	0	0	0	69	23	13
2018	Less than 3 years in current department or agency	36	36	16	11	0	0	2	73	11	62
2018	3 to 10 years in current department or agency	21	47	21	8	3	0	0	68	11	64
2018	11 to 20 years in current department or agency	19	41	21	18	1	0	0	60	19	83
2018	More than 20 years in current department or agency	9	26	39	18	8	0	0	35	27	11
2017	Less than 3 years in current department or agency	31	39	18	6	5	0	0	70	11	69
2017	3 to 10 years in current department or agency	27	32	18	17	6	0	0	59	23	85
2017	11 to 20 years in current department or agency	18	42	21	17	2	0	0	59	19	98
2017	More than 20 years in current department or agency	18	40	10	15	16	0	0	58	31	18
2014	Less than 3 years in current department or agency	36	35	14	14	0	0	0	71	14	40
2014	3 to 10 years in current department or agency	18	47	15	13	6	1	0	66	18	103
2014	11 to 20 years in current department or agency	14	45	20	10	10	0	1	60	20	90
2014	More than 20 years in current department or agency	19	37	26	14	5	0	0	56	18	22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	36	18	8	2	72	10	84
2020	3 to 10 years in current department or agency	36	31	13	17	3	68	19	75
2020	11 to 20 years in current department or agency	20	38	21	15	4	59	20	88
2020	More than 20 years in current department or agency	28	38	20	9	5	66	14	20
2019	Less than 3 years in current department or agency	26	37	25	9	3	62	12	65
2019	3 to 10 years in current department or agency	26	42	15	13	4	68	17	72
2019	11 to 20 years in current department or agency	28	42	13	11	6	70	17	69
2019	More than 20 years in current department or agency	22	62	16	0	0	84	0	13
2018	Less than 3 years in current department or agency	36	44	8	9	3	79	13	63
2018	3 to 10 years in current department or agency	29	47	15	9	0	76	9	64
2018	11 to 20 years in current department or agency	23	35	21	19	2	58	21	82
2018	More than 20 years in current department or agency	10	29	29	23	9	39	32	10
2017	Less than 3 years in current department or agency	37	45	12	4	3	82	6	69
2017	3 to 10 years in current department or agency	30	39	15	12	5	69	16	85
2017	11 to 20 years in current department or agency	17	37	26	13	6	55	19	98
2017	More than 20 years in current department or agency	16	43	5	15	22	59	37	18
2014	Less than 3 years in current department or agency	42	37	15	7	0	78	7	40
2014	3 to 10 years in current department or agency	24	40	16	13	7	65	19	104
2014	11 to 20 years in current department or agency	19	32	22	21	5	51	27	90
2014	More than 20 years in current department or agency	19	32	14	22	14	51	35	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	42	18	9	1	0	72	10	84
2020	3 to 10 years in current department or agency	30	41	13	10	5	0	71	16	75
2020	11 to 20 years in current department or agency	20	43	21	13	3	0	63	16	85
2020	More than 20 years in current department or agency	28	49	19	0	5	0	76	5	20
2019	Less than 3 years in current department or agency	24	55	14	5	2	0	80	6	65
2019	3 to 10 years in current department or agency	19	45	20	13	3	0	64	16	72
2019	11 to 20 years in current department or agency	20	63	14	3	0	0	83	3	64
2019	More than 20 years in current department or agency	23	60	9	8	0	0	83	8	12
2018	Less than 3 years in current department or agency	37	44	12	6	0	0	81	6	63
2018	3 to 10 years in current department or agency	21	39	25	11	3	0	60	14	64
2018	11 to 20 years in current department or agency	13	51	22	14	0	0	65	14	83
2018	More than 20 years in current department or agency	9	26	37	20	8	0	35	28	11
2017	Less than 3 years in current department or agency	39	44	9	5	3	0	83	8	69
2017	3 to 10 years in current department or agency	23	41	23	11	2	0	64	13	84
2017	11 to 20 years in current department or agency	21	50	19	9	2	0	71	11	98
2017	More than 20 years in current department or agency	11	41	31	11	5	0	53	16	18
2014	Less than 3 years in current department or agency	36	42	7	8	2	5	82	11	40
2014	3 to 10 years in current department or agency	27	41	22	6	4	0	68	9	104
2014	11 to 20 years in current department or agency	20	44	23	10	3	0	64	13	90
2014	More than 20 years in current department or agency	15	45	26	4	9	0	60	13	22

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	40	15	7	5	0	73	12	84
2020	3 to 10 years in current department or agency	33	50	6	9	3	0	82	11	75
2020	11 to 20 years in current department or agency	25	56	9	9	0	0	82	9	85
2020	More than 20 years in current department or agency	27	59	9	5	0	0	86	5	20
2019	Less than 3 years in current department or agency	39	42	10	8	2	0	81	9	64
2019	3 to 10 years in current department or agency	32	47	12	4	4	0	79	8	72
2019	11 to 20 years in current department or agency	34	57	6	3	0	0	91	3	69
2019	More than 20 years in current department or agency	14	70	16	0	0	0	84	0	13
2018	Less than 3 years in current department or agency	43	48	10	0	0	0	90	0	62
2018	3 to 10 years in current department or agency	32	45	15	8	0	0	77	8	64
2018	11 to 20 years in current department or agency	20	57	17	5	1	0	77	6	83
2018	More than 20 years in current department or agency	27	65	0	8	0	0	92	8	11
2017	Less than 3 years in current department or agency	48	33	16	3	0	0	81	3	69
2017	3 to 10 years in current department or agency	35	39	17	9	0	0	74	9	84
2017	11 to 20 years in current department or agency	32	40	19	5	2	1	74	7	98
2017	More than 20 years in current department or agency	38	45	6	11	0	0	83	11	18
2014	Less than 3 years in current department or agency	41	49	5	5	0	0	90	5	40
2014	3 to 10 years in current department or agency	31	52	10	5	3	0	83	8	103
2014	11 to 20 years in current department or agency	23	59	9	7	1	0	83	8	90
2014	More than 20 years in current department or agency	24	53	9	9	5	0	77	14	22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	32	21	9	6	1	64	15	84
2020	3 to 10 years in current department or agency	25	23	26	14	11	0	48	25	75
2020	11 to 20 years in current department or agency	16	26	26	16	16	0	42	32	87
2020	More than 20 years in current department or agency	22	16	18	23	15	6	40	41	20
2019	Less than 3 years in current department or agency	36	35	18	9	3	0	70	12	64
2019	3 to 10 years in current department or agency	32	48	4	9	7	0	80	16	72
2019	11 to 20 years in current department or agency	28	33	18	13	7	0	61	21	67
2019	More than 20 years in current department or agency	31	29	24	8	8	0	60	16	13
2018	Less than 3 years in current department or agency	48	29	8	11	5	0	77	16	63
2018	3 to 10 years in current department or agency	32	35	25	7	1	0	67	8	65
2018	11 to 20 years in current department or agency	38	29	28	3	2	0	67	5	83
2018	More than 20 years in current department or agency	28	53	18	0	0	0	82	0	11
2017	Less than 3 years in current department or agency	45	36	9	5	5	0	81	11	69
2017	3 to 10 years in current department or agency	31	43	16	9	2	0	73	11	87
2017	11 to 20 years in current department or agency	31	38	18	11	2	0	69	13	98
2017	More than 20 years in current department or agency	42	33	11	4	10	0	75	15	19
2014	Less than 3 years in current department or agency	43	30	12	8	5	2	75	12	40
2014	3 to 10 years in current department or agency	39	37	18	3	2	0	76	5	104
2014	11 to 20 years in current department or agency	29	37	20	13	1	0	66	14	90
2014	More than 20 years in current department or agency	22	45	18	0	15	0	67	15	22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	26	32	15	5	1	0	20	48	84
2020	3 to 10 years in current department or agency	24	32	34	9	3	0	0	11	55	75
2020	11 to 20 years in current department or agency	19	51	25	5	0	0	0	5	70	88
2020	More than 20 years in current department or agency	23	43	15	12	6	0	0	18	67	20
2019	Less than 3 years in current department or agency	17	31	40	6	3	2	2	9	49	65
2019	3 to 10 years in current department or agency	15	39	36	5	4	0	0	10	55	72
2019	11 to 20 years in current department or agency	13	39	35	10	3	0	0	13	53	69
2019	More than 20 years in current department or agency	16	55	16	14	0	0	0	14	70	13
2018	Less than 3 years in current department or agency	10	27	40	14	5	1	4	20	38	63
2018	3 to 10 years in current department or agency	18	40	25	14	2	1	0	16	58	65
2018	11 to 20 years in current department or agency	7	48	41	3	0	1	0	3	55	83
2018	More than 20 years in current department or agency	0	53	47	0	0	0	0	0	53	11
2017	Less than 3 years in current department or agency	6	24	35	17	14	1	2	32	31	69
2017	3 to 10 years in current department or agency	8	35	42	9	6	0	0	15	43	87
2017	11 to 20 years in current department or agency	7	35	47	8	3	0	0	11	42	98
2017	More than 20 years in current department or agency	0	33	51	6	4	0	5	11	35	19
2014	Less than 3 years in current department or agency	15	27	15	26	10	3	5	38	45	40
2014	3 to 10 years in current department or agency	13	27	43	14	4	0	0	18	40	104
2014	11 to 20 years in current department or agency	12	47	31	9	0	0	1	9	60	90
2014	More than 20 years in current department or agency	5	36	41	18	0	0	0	18	41	22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	19	24	19	15	6	0	36	39	83
2020	3 to 10 years in current department or agency	14	18	34	22	6	3	3	30	34	75
2020	11 to 20 years in current department or agency	9	35	38	15	3	0	0	18	44	88
2020	More than 20 years in current department or agency	9	19	43	17	6	0	6	24	30	20
2019	Less than 3 years in current department or agency	16	25	22	23	12	2	2	36	42	65
2019	3 to 10 years in current department or agency	11	27	29	22	8	3	0	31	39	72
2019	11 to 20 years in current department or agency	4	25	41	22	4	3	0	27	30	68
2019	More than 20 years in current department or agency	16	16	47	16	6	0	0	22	31	13
2018	Less than 3 years in current department or agency	7	11	36	24	19	1	2	45	18	63
2018	3 to 10 years in current department or agency	15	30	29	17	5	3	1	23	47	65
2018	11 to 20 years in current department or agency	10	24	48	16	1	1	0	17	34	83
2018	More than 20 years in current department or agency	0	18	56	26	0	0	0	26	18	11
2017	Less than 3 years in current department or agency	4	15	29	29	19	3	1	50	20	69
2017	3 to 10 years in current department or agency	7	31	22	23	10	2	5	36	40	86
2017	11 to 20 years in current department or agency	9	21	39	23	8	0	0	31	30	98
2017	More than 20 years in current department or agency	11	18	30	24	11	0	6	37	30	19
2014	Less than 3 years in current department or agency	12	12	22	16	25	5	8	46	28	40
2014	3 to 10 years in current department or agency	11	28	40	15	5	0	1	20	39	104
2014	11 to 20 years in current department or agency	10	36	40	11	2	0	1	14	46	89
2014	More than 20 years in current department or agency	9	19	46	26	0	0	0	26	28	22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	24	29	15	7	4	2	23	46	84
2020	3 to 10 years in current department or agency	24	29	25	16	5	1	0	21	54	75
2020	11 to 20 years in current department or agency	42	32	21	4	1	0	0	5	74	88
2020	More than 20 years in current department or agency	43	25	20	6	0	0	6	6	72	20
2019	Less than 3 years in current department or agency	13	23	37	20	4	0	3	25	37	65
2019	3 to 10 years in current department or agency	29	25	26	17	4	0	0	21	54	72
2019	11 to 20 years in current department or agency	43	34	17	7	0	0	0	7	76	69
2019	More than 20 years in current department or agency	48	31	15	0	6	0	0	6	79	13
2018	Less than 3 years in current department or agency	21	17	29	17	12	0	4	30	40	63
2018	3 to 10 years in current department or agency	25	31	23	16	5	0	0	21	56	65
2018	11 to 20 years in current department or agency	40	38	18	2	0	0	1	2	79	83
2018	More than 20 years in current department or agency	57	26	17	0	0	0	0	0	83	11
2017	Less than 3 years in current department or agency	19	25	28	20	4	1	3	25	46	69
2017	3 to 10 years in current department or agency	30	32	28	6	5	0	0	11	61	87
2017	11 to 20 years in current department or agency	44	31	23	1	0	1	0	1	76	98
2017	More than 20 years in current department or agency	43	33	9	0	15	0	0	15	76	19
2014	Less than 3 years in current department or agency	28	24	20	15	7	3	3	24	55	40
2014	3 to 10 years in current department or agency	34	30	24	10	2	0	1	12	64	104
2014	11 to 20 years in current department or agency	46	32	18	2	0	0	2	2	79	90
2014	More than 20 years in current department or agency	22	54	9	9	5	0	0	14	77	22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	24	32	20	9	2	1	30	37	84
2020	3 to 10 years in current department or agency	21	33	29	14	2	0	0	17	54	75
2020	11 to 20 years in current department or agency	26	41	25	7	0	0	0	7	67	88
2020	More than 20 years in current department or agency	29	24	34	6	6	0	0	12	53	20
2019	Less than 3 years in current department or agency	12	29	33	19	5	0	2	25	42	65
2019	3 to 10 years in current department or agency	11	33	41	10	4	1	0	14	44	72
2019	11 to 20 years in current department or agency	16	32	46	6	0	0	0	6	48	69
2019	More than 20 years in current department or agency	24	55	15	6	0	0	0	6	78	13
2018	Less than 3 years in current department or agency	5	21	37	26	6	0	4	34	28	63
2018	3 to 10 years in current department or agency	14	30	45	12	0	0	0	12	43	65
2018	11 to 20 years in current department or agency	12	37	43	8	0	0	0	8	49	83
2018	More than 20 years in current department or agency	11	47	32	11	0	0	0	11	58	10
2017	Less than 3 years in current department or agency	13	23	28	28	4	1	3	33	37	69
2017	3 to 10 years in current department or agency	10	28	50	9	4	0	0	12	38	87
2017	11 to 20 years in current department or agency	12	34	31	19	3	1	0	22	47	98
2017	More than 20 years in current department or agency	20	29	42	9	0	0	0	9	49	19
2014	Less than 3 years in current department or agency	2	17	31	29	13	8	0	46	21	40
2014	3 to 10 years in current department or agency	9	24	41	21	5	0	0	26	33	104
2014	11 to 20 years in current department or agency	13	30	40	16	1	0	0	18	43	90
2014	More than 20 years in current department or agency	0	32	50	18	0	0	0	18	32	22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	19	27	18	9	4	5	30	40	84
2020	3 to 10 years in current department or agency	25	35	21	14	4	0	0	18	60	75
2020	11 to 20 years in current department or agency	35	32	27	6	0	0	0	6	67	88
2020	More than 20 years in current department or agency	39	18	20	12	6	0	5	19	60	20
2019	Less than 3 years in current department or agency	23	21	28	17	9	2	0	26	45	65
2019	3 to 10 years in current department or agency	22	38	20	11	4	1	3	16	63	72
2019	11 to 20 years in current department or agency	19	42	25	8	3	0	3	12	63	69
2019	More than 20 years in current department or agency	24	39	8	23	6	0	0	29	63	13
2018	Less than 3 years in current department or agency	17	27	20	19	14	0	3	34	45	62
2018	3 to 10 years in current department or agency	26	33	31	9	0	0	0	9	60	65
2018	11 to 20 years in current department or agency	17	39	34	6	3	0	1	9	57	83
2018	More than 20 years in current department or agency	10	53	37	0	0	0	0	0	63	11
2017	Less than 3 years in current department or agency	22	11	18	17	21	1	8	43	37	69
2017	3 to 10 years in current department or agency	20	32	34	7	5	1	0	12	53	85
2017	11 to 20 years in current department or agency	18	29	35	17	1	0	0	18	47	98
2017	More than 20 years in current department or agency	21	36	16	26	0	0	0	26	58	18
2014	Less than 3 years in current department or agency	14	9	34	21	17	5	0	40	25	40
2014	3 to 10 years in current department or agency	26	37	27	6	6	0	0	11	62	104
2014	11 to 20 years in current department or agency	35	36	24	1	2	0	1	3	72	90
2014	More than 20 years in current department or agency	22	41	28	0	5	0	5	5	66	22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	20	22	20	11	6	1	33	43	84
2020	3 to 10 years in current department or agency	12	23	30	19	6	5	4	28	38	75
2020	11 to 20 years in current department or agency	10	28	28	25	5	3	1	31	40	88
2020	More than 20 years in current department or agency	10	4	38	32	10	0	6	45	15	19
2019	Less than 3 years in current department or agency	15	31	23	10	16	2	3	28	49	65
2019	3 to 10 years in current department or agency	20	23	25	15	11	3	3	28	45	72
2019	11 to 20 years in current department or agency	6	19	34	24	16	0	2	41	24	69
2019	More than 20 years in current department or agency	23	16	16	23	14	0	8	41	42	13
2018	Less than 3 years in current department or agency	8	23	30	18	20	0	2	38	31	63
2018	3 to 10 years in current department or agency	15	31	21	28	3	1	0	31	47	65
2018	11 to 20 years in current department or agency	13	21	25	29	6	1	4	37	37	83
2018	More than 20 years in current department or agency	10	36	55	0	0	0	0	0	45	11
2017	Less than 3 years in current department or agency	9	21	27	17	18	4	4	39	32	69
2017	3 to 10 years in current department or agency	12	29	22	20	12	1	3	34	43	87
2017	11 to 20 years in current department or agency	12	15	19	36	14	1	3	52	28	98
2017	More than 20 years in current department or agency	6	20	21	38	9	0	6	50	28	19
2014	Less than 3 years in current department or agency	11	20	15	22	16	10	6	45	37	38
2014	3 to 10 years in current department or agency	16	27	26	21	8	0	2	29	44	104
2014	11 to 20 years in current department or agency	8	25	36	10	17	1	2	28	35	90
2014	More than 20 years in current department or agency	4	28	22	31	5	0	9	39	36	22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	25	36	15	4	5	1	20	41	84
2020	3 to 10 years in current department or agency	14	31	32	18	5	0	0	23	45	75
2020	11 to 20 years in current department or agency	29	32	31	6	1	1	0	8	61	88
2020	More than 20 years in current department or agency	14	29	34	11	0	6	6	13	49	20
2019	Less than 3 years in current department or agency	8	23	40	17	8	2	3	26	33	65
2019	3 to 10 years in current department or agency	8	34	33	19	4	1	0	24	43	72
2019	11 to 20 years in current department or agency	20	25	43	13	0	0	0	13	45	68
2019	More than 20 years in current department or agency	31	47	7	8	6	0	0	14	79	13
2018	Less than 3 years in current department or agency	11	23	30	18	11	2	5	31	36	63
2018	3 to 10 years in current department or agency	13	23	43	14	3	2	2	18	38	65
2018	11 to 20 years in current department or agency	28	33	33	1	0	2	1	2	64	83
2018	More than 20 years in current department or agency	17	40	43	0	0	0	0	0	57	11
2017	Less than 3 years in current department or agency	8	17	40	11	16	4	5	30	27	69
2017	3 to 10 years in current department or agency	14	35	33	9	5	2	2	14	51	86
2017	11 to 20 years in current department or agency	23	35	30	8	1	1	1	9	60	98
2017	More than 20 years in current department or agency	26	13	51	9	0	0	0	9	40	19
2014	Less than 3 years in current department or agency	10	27	27	7	10	13	5	21	45	40
2014	3 to 10 years in current department or agency	15	26	40	15	2	0	1	17	42	104
2014	11 to 20 years in current department or agency	29	34	32	5	1	0	0	6	62	90
2014	More than 20 years in current department or agency	14	50	31	5	0	0	0	5	64	22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	1	10	34	32	22	1	0	55	11	83
2020	3 to 10 years in current department or agency	4	9	30	37	18	2	0	56	13	75
2020	11 to 20 years in current department or agency	3	11	36	39	11	0	0	50	14	88
2020	More than 20 years in current department or agency	0	5	38	29	29	0	0	58	5	20
2019	Less than 3 years in current department or agency	2	15	39	31	12	0	2	44	17	65
2019	3 to 10 years in current department or agency	7	10	37	28	17	1	0	45	17	72
2019	11 to 20 years in current department or agency	3	15	36	35	10	1	0	46	18	69
2019	More than 20 years in current department or agency	0	45	31	24	0	0	0	24	45	13

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	34	11	8	3	10	7	74	13	84
2020	3 to 10 years in current department or agency	31	28	25	8	1	6	0	63	10	75
2020	11 to 20 years in current department or agency	26	35	15	10	2	5	6	69	14	88
2020	More than 20 years in current department or agency	26	50	14	0	5	0	5	80	5	20
2019	Less than 3 years in current department or agency	28	33	16	11	5	8	0	66	17	65
2019	3 to 10 years in current department or agency	25	42	7	8	9	6	3	73	20	72
2019	11 to 20 years in current department or agency	29	38	13	9	1	9	2	74	11	69
2019	More than 20 years in current department or agency	22	39	24	8	0	0	8	66	8	13
2018	Less than 3 years in current department or agency	33	35	13	6	5	6	3	74	12	63
2018	3 to 10 years in current department or agency	18	45	22	11	1	0	3	65	12	64
2018	11 to 20 years in current department or agency	9	50	16	7	6	8	4	67	15	83
2018	More than 20 years in current department or agency	0	53	9	21	8	0	9	58	32	11
2017	Less than 3 years in current department or agency	41	29	13	4	3	8	2	78	7	69
2017	3 to 10 years in current department or agency	26	28	17	16	7	2	3	58	24	87
2017	11 to 20 years in current department or agency	29	30	14	10	10	4	3	64	21	98
2017	More than 20 years in current department or agency	20	41	16	9	11	0	5	63	20	19
2014	Less than 3 years in current department or agency	51	13	7	10	2	2	15	77	15	40
2014	3 to 10 years in current department or agency	25	32	18	9	6	3	8	63	17	104
2014	11 to 20 years in current department or agency	24	33	21	6	8	7	1	62	15	90
2014	More than 20 years in current department or agency	23	47	13	5	12	0	0	69	17	22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	30	4	4	1	0	0	91	6	84
2020	3 to 10 years in current department or agency	60	30	4	4	2	0	0	90	6	75
2020	11 to 20 years in current department or agency	60	29	5	2	3	0	1	90	6	88
2020	More than 20 years in current department or agency	55	40	0	5	0	0	0	95	5	19
2019	Less than 3 years in current department or agency	52	30	6	11	0	0	0	83	11	64
2019	3 to 10 years in current department or agency	50	31	6	7	3	3	0	83	10	72
2019	11 to 20 years in current department or agency	54	37	3	5	1	0	0	91	6	69
2019	More than 20 years in current department or agency	45	47	8	0	0	0	0	92	0	13
2018	Less than 3 years in current department or agency	58	32	5	5	0	0	0	90	5	62
2018	3 to 10 years in current department or agency	51	34	8	4	3	0	0	85	7	65
2018	11 to 20 years in current department or agency	41	42	11	5	1	0	0	83	6	83
2018	More than 20 years in current department or agency	36	35	0	21	8	0	0	71	29	11
2017	Less than 3 years in current department or agency	59	28	5	3	1	3	0	90	5	69
2017	3 to 10 years in current department or agency	43	26	16	8	6	0	0	69	14	87
2017	11 to 20 years in current department or agency	46	40	5	7	2	0	0	85	10	98
2017	More than 20 years in current department or agency	23	46	11	6	13	0	0	70	19	19
2014	Less than 3 years in current department or agency	53	32	10	3	0	3	0	87	3	40
2014	3 to 10 years in current department or agency	46	34	14	2	4	0	0	80	6	104
2014	11 to 20 years in current department or agency	47	38	5	9	1	0	0	85	10	90
2014	More than 20 years in current department or agency	51	23	13	4	9	0	0	74	13	22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	22	2	3	1	93	5	82
2020	3 to 10 years in current department or agency	61	33	3	1	2	94	3	75
2020	11 to 20 years in current department or agency	61	30	4	4	1	91	5	87
2020	More than 20 years in current department or agency	57	43	0	0	0	100	0	20
2019	Less than 3 years in current department or agency	52	37	6	5	0	89	5	65
2019	3 to 10 years in current department or agency	51	38	10	0	1	89	1	71
2019	11 to 20 years in current department or agency	62	26	7	5	0	88	5	69
2019	More than 20 years in current department or agency	30	62	8	0	0	92	0	13
2018	Less than 3 years in current department or agency	53	42	1	3	0	95	3	63
2018	3 to 10 years in current department or agency	50	39	6	3	1	89	5	65
2018	11 to 20 years in current department or agency	50	39	5	6	0	89	6	83
2018	More than 20 years in current department or agency	36	26	20	10	8	62	18	11
2017	Less than 3 years in current department or agency	55	35	7	3	0	90	3	69
2017	3 to 10 years in current department or agency	42	43	12	2	1	85	4	87
2017	11 to 20 years in current department or agency	42	45	6	7	1	86	8	98
2017	More than 20 years in current department or agency	43	37	0	20	0	80	20	19
2014	Less than 3 years in current department or agency	59	30	3	5	2	90	7	40
2014	3 to 10 years in current department or agency	42	45	7	4	1	88	5	104
2014	11 to 20 years in current department or agency	36	52	8	4	0	88	4	90
2014	More than 20 years in current department or agency	42	45	9	0	5	87	5	22

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	32	6	6	1	1	86	7	83
2020	3 to 10 years in current department or agency	56	25	16	3	0	0	81	3	75
2020	11 to 20 years in current department or agency	40	39	15	5	1	1	79	6	88
2020	More than 20 years in current department or agency	38	42	15	5	0	0	80	5	20
2019	Less than 3 years in current department or agency	47	40	11	0	2	0	87	2	65
2019	3 to 10 years in current department or agency	40	44	8	4	3	0	85	7	72
2019	11 to 20 years in current department or agency	44	44	9	3	0	0	88	3	68
2019	More than 20 years in current department or agency	22	55	23	0	0	0	77	0	13
2018	Less than 3 years in current department or agency	41	44	11	1	0	2	87	1	63
2018	3 to 10 years in current department or agency	41	45	10	3	0	0	87	3	65
2018	11 to 20 years in current department or agency	32	48	16	4	0	0	80	4	83
2018	More than 20 years in current department or agency	18	52	21	0	8	0	71	8	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	25	8	4	0	9	4	86	4	84
2020	3 to 10 years in current department or agency	56	22	4	0	4	7	7	91	5	74
2020	11 to 20 years in current department or agency	51	34	7	2	1	1	3	88	4	88
2020	More than 20 years in current department or agency	53	25	14	0	0	0	9	85	0	20

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	28	11	5	2	1	4	81	7	84
2020	3 to 10 years in current department or agency	55	35	10	0	0	0	0	90	0	75
2020	11 to 20 years in current department or agency	48	33	12	3	2	0	1	82	6	87
2020	More than 20 years in current department or agency	43	52	0	5	0	0	0	95	5	20
2019	Less than 3 years in current department or agency	54	33	9	0	2	0	2	89	2	65
2019	3 to 10 years in current department or agency	54	28	9	4	1	3	0	85	6	72
2019	11 to 20 years in current department or agency	58	28	9	2	0	2	3	89	2	69
2019	More than 20 years in current department or agency	30	55	16	0	0	0	0	84	0	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	32	14	5	2	5	0	78	7	84
2020	3 to 10 years in current department or agency	47	39	8	4	1	0	0	87	5	75
2020	11 to 20 years in current department or agency	48	34	9	7	2	0	0	82	9	88
2020	More than 20 years in current department or agency	28	68	5	0	0	0	0	95	0	20
2019	Less than 3 years in current department or agency	32	50	10	5	2	0	2	84	6	65
2019	3 to 10 years in current department or agency	33	41	15	6	6	0	0	74	11	72
2019	11 to 20 years in current department or agency	45	43	5	7	0	0	0	88	7	68
2019	More than 20 years in current department or agency	22	39	31	8	0	0	0	61	8	13
2018	Less than 3 years in current department or agency	41	45	7	3	2	1	0	88	5	63
2018	3 to 10 years in current department or agency	31	45	14	6	2	0	1	78	8	65
2018	11 to 20 years in current department or agency	33	43	17	7	0	0	0	76	7	83
2018	More than 20 years in current department or agency	9	63	20	0	8	0	0	72	8	11
2017	Less than 3 years in current department or agency	38	39	16	4	3	0	0	77	7	69
2017	3 to 10 years in current department or agency	38	41	10	4	7	0	0	79	11	87
2017	11 to 20 years in current department or agency	34	41	12	12	1	0	0	75	13	98
2017	More than 20 years in current department or agency	16	39	25	4	15	0	0	55	20	19
2014	Less than 3 years in current department or agency	44	35	12	3	3	0	4	83	5	40
2014	3 to 10 years in current department or agency	33	49	9	5	3	0	2	84	7	104
2014	11 to 20 years in current department or agency	31	47	16	4	2	0	0	78	6	90
2014	More than 20 years in current department or agency	23	60	9	0	8	0	0	83	8	22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	20	12	6	2	4	1	78	8	84
2020	3 to 10 years in current department or agency	56	24	16	2	1	0	0	80	4	75
2020	11 to 20 years in current department or agency	46	27	18	2	7	0	0	73	9	88
2020	More than 20 years in current department or agency	17	59	19	0	0	0	5	80	0	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	36	14	1	2	0	0	83	3	84
2020	3 to 10 years in current department or agency	46	42	4	6	2	0	0	88	8	75
2020	11 to 20 years in current department or agency	48	32	9	8	3	0	0	80	11	88
2020	More than 20 years in current department or agency	52	43	5	0	0	0	0	95	0	20
2019	Less than 3 years in current department or agency	50	32	6	6	5	0	2	82	11	65
2019	3 to 10 years in current department or agency	29	47	13	8	3	0	0	76	11	72
2019	11 to 20 years in current department or agency	38	52	4	6	0	0	0	90	6	69
2019	More than 20 years in current department or agency	14	70	8	8	0	0	0	84	8	13
2018	Less than 3 years in current department or agency	45	43	8	4	0	1	0	89	4	62
2018	3 to 10 years in current department or agency	35	43	10	8	0	0	3	81	8	65
2018	11 to 20 years in current department or agency	35	48	8	7	1	0	0	84	8	83
2018	More than 20 years in current department or agency	9	62	12	10	8	0	0	71	18	11
2017	Less than 3 years in current department or agency	50	37	7	5	1	0	0	87	6	69
2017	3 to 10 years in current department or agency	44	26	13	12	4	1	0	71	16	87
2017	11 to 20 years in current department or agency	37	40	14	7	2	0	0	77	9	98
2017	More than 20 years in current department or agency	16	65	9	0	11	0	0	81	11	19
2014	Less than 3 years in current department or agency	44	42	7	5	0	0	2	87	5	40
2014	3 to 10 years in current department or agency	36	51	7	5	2	0	0	87	6	104
2014	11 to 20 years in current department or agency	35	40	12	10	2	0	0	76	12	90
2014	More than 20 years in current department or agency	42	40	9	4	5	0	0	82	9	22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	84
2020	3 to 10 years in current department or agency	58	42	75
2020	11 to 20 years in current department or agency	48	52	88
2020	More than 20 years in current department or agency	36	64	20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	18	4	5	0	5	8	90	6	84
2020	3 to 10 years in current department or agency	59	24	7	0	0	8	2	92	0	75
2020	11 to 20 years in current department or agency	49	29	10	2	1	3	6	86	4	88
2020	More than 20 years in current department or agency	59	18	0	4	0	9	9	95	5	20

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	19	9	7	5	1	0	79	12	84
2020	3 to 10 years in current department or agency	57	32	8	0	1	1	0	90	1	75
2020	11 to 20 years in current department or agency	54	26	11	7	1	0	0	80	9	88
2020	More than 20 years in current department or agency	43	53	4	0	0	0	0	96	0	20
2019	Less than 3 years in current department or agency	46	40	10	2	3	0	0	86	5	65
2019	3 to 10 years in current department or agency	42	37	9	6	6	0	0	79	11	72
2019	11 to 20 years in current department or agency	48	40	6	6	0	0	0	88	6	69
2019	More than 20 years in current department or agency	14	47	39	0	0	0	0	61	0	13
2018	Less than 3 years in current department or agency	54	33	6	5	1	0	0	88	6	62
2018	3 to 10 years in current department or agency	43	39	10	7	0	0	1	82	8	65
2018	11 to 20 years in current department or agency	36	37	16	8	3	0	0	73	11	83
2018	More than 20 years in current department or agency	17	53	21	0	8	0	0	71	8	11
2017	Less than 3 years in current department or agency	57	21	15	4	3	0	0	78	7	69
2017	3 to 10 years in current department or agency	48	23	13	6	10	1	0	71	16	86
2017	11 to 20 years in current department or agency	33	41	13	12	1	0	0	74	13	98
2017	More than 20 years in current department or agency	21	40	25	4	11	0	0	60	15	19
2014	Less than 3 years in current department or agency	61	22	7	8	0	0	2	85	8	40
2014	3 to 10 years in current department or agency	45	46	4	3	3	0	0	91	5	104
2014	11 to 20 years in current department or agency	40	39	9	8	4	0	0	79	12	90
2014	More than 20 years in current department or agency	37	37	4	17	5	0	0	74	22	22

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	13	7	1	6	0	77	9	84
2020	3 to 10 years in current department or agency	28	38	17	7	1	9	0	73	9	75
2020	11 to 20 years in current department or agency	14	50	13	14	3	6	0	68	18	88
2020	More than 20 years in current department or agency	27	48	16	9	0	0	0	75	9	20
2019	Less than 3 years in current department or agency	15	49	13	12	2	10	0	71	15	64
2019	3 to 10 years in current department or agency	17	33	24	12	7	6	1	54	21	72
2019	11 to 20 years in current department or agency	7	55	19	11	4	3	0	64	16	69
2019	More than 20 years in current department or agency	14	23	32	31	0	0	0	37	31	13
2018	Less than 3 years in current department or agency	31	32	17	7	2	12	0	71	10	63
2018	3 to 10 years in current department or agency	11	41	21	13	11	3	0	53	24	65
2018	11 to 20 years in current department or agency	13	40	26	5	6	9	0	58	13	83
2018	More than 20 years in current department or agency	0	44	29	9	0	17	0	54	11	11
2017	Less than 3 years in current department or agency	33	33	14	8	3	9	0	73	11	69
2017	3 to 10 years in current department or agency	24	32	24	9	5	6	0	60	15	87
2017	11 to 20 years in current department or agency	18	52	15	7	4	5	0	72	12	98
2017	More than 20 years in current department or agency	14	42	13	4	16	5	6	62	22	19
2014	Less than 3 years in current department or agency	43	43	7	0	2	5	0	90	2	40
2014	3 to 10 years in current department or agency	15	49	14	10	5	7	0	69	16	104
2014	11 to 20 years in current department or agency	13	52	21	5	2	6	0	69	8	89
2014	More than 20 years in current department or agency	15	45	13	13	5	9	0	66	19	22

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	30	12	9	5	2	1	74	14	84
2020	3 to 10 years in current department or agency	20	40	22	13	4	1	0	60	17	75
2020	11 to 20 years in current department or agency	13	35	34	13	5	0	0	48	18	88
2020	More than 20 years in current department or agency	21	44	25	9	0	0	0	65	9	20
2019	Less than 3 years in current department or agency	23	42	23	9	2	2	0	66	11	65
2019	3 to 10 years in current department or agency	17	25	29	17	8	1	1	43	26	71
2019	11 to 20 years in current department or agency	13	49	23	10	4	0	0	62	15	69
2019	More than 20 years in current department or agency	14	24	23	31	8	0	0	38	39	13
2018	Less than 3 years in current department or agency	36	35	16	8	5	0	0	71	13	63
2018	3 to 10 years in current department or agency	14	36	24	16	11	0	0	50	27	65
2018	11 to 20 years in current department or agency	7	43	33	8	6	2	0	51	15	83
2018	More than 20 years in current department or agency	0	53	20	18	0	9	0	58	20	11
2017	Less than 3 years in current department or agency	35	35	17	9	3	1	0	71	12	69
2017	3 to 10 years in current department or agency	21	35	25	11	6	2	0	58	17	86
2017	11 to 20 years in current department or agency	12	51	21	10	4	3	0	64	14	98
2017	More than 20 years in current department or agency	19	32	30	4	16	0	0	50	20	19
2014	Less than 3 years in current department or agency	43	28	15	10	2	3	0	72	12	40
2014	3 to 10 years in current department or agency	14	41	24	12	7	1	0	56	20	104
2014	11 to 20 years in current department or agency	11	37	35	11	4	0	1	49	16	90
2014	More than 20 years in current department or agency	10	54	17	0	13	5	0	68	14	22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	33	13	11	5	2	1	71	16	84
2020	3 to 10 years in current department or agency	13	31	28	17	6	5	0	46	25	74
2020	11 to 20 years in current department or agency	8	31	30	22	5	2	0	41	29	88
2020	More than 20 years in current department or agency	6	45	29	14	0	6	0	54	15	20
2019	Less than 3 years in current department or agency	9	44	27	9	2	10	0	59	12	65
2019	3 to 10 years in current department or agency	7	36	27	14	11	3	1	45	27	71
2019	11 to 20 years in current department or agency	7	42	26	18	4	3	0	50	23	69
2019	More than 20 years in current department or agency	6	24	38	24	8	0	0	30	31	13
2018	Less than 3 years in current department or agency	31	27	23	8	5	6	0	61	14	62
2018	3 to 10 years in current department or agency	13	21	38	18	9	0	0	34	28	65
2018	11 to 20 years in current department or agency	5	30	45	9	6	5	0	37	16	82
2018	More than 20 years in current department or agency	0	35	38	18	0	9	0	38	20	11
2017	Less than 3 years in current department or agency	23	33	24	11	3	7	0	59	15	69
2017	3 to 10 years in current department or agency	14	33	26	19	2	5	0	50	22	85
2017	11 to 20 years in current department or agency	4	43	29	13	5	7	0	50	19	98
2017	More than 20 years in current department or agency	24	16	35	9	11	5	0	43	21	19
2014	Less than 3 years in current department or agency	26	23	29	12	0	7	2	54	14	40
2014	3 to 10 years in current department or agency	9	38	27	20	2	3	0	49	23	104
2014	11 to 20 years in current department or agency	8	40	30	14	5	5	0	50	19	89
2014	More than 20 years in current department or agency	0	42	35	5	9	9	0	46	15	22

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	39	17	4	3	1	76	7	84
2020	3 to 10 years in current department or agency	16	61	9	8	4	1	78	12	75
2020	11 to 20 years in current department or agency	18	52	19	6	6	0	70	11	87
2020	More than 20 years in current department or agency	33	38	19	5	5	0	71	9	20
2019	Less than 3 years in current department or agency	12	44	28	11	5	2	56	15	65
2019	3 to 10 years in current department or agency	6	40	23	17	12	1	47	30	72
2019	11 to 20 years in current department or agency	8	52	22	12	4	2	61	16	69
2019	More than 20 years in current department or agency	6	47	31	16	0	0	54	16	13
2018	Less than 3 years in current department or agency	30	28	24	11	5	2	59	16	63
2018	3 to 10 years in current department or agency	10	33	25	18	14	0	43	32	64
2018	11 to 20 years in current department or agency	6	46	29	12	5	1	53	17	83
2018	More than 20 years in current department or agency	9	38	29	23	0	0	47	23	10
2017	Less than 3 years in current department or agency	28	34	24	6	4	4	65	10	68
2017	3 to 10 years in current department or agency	22	37	25	11	3	2	60	14	87
2017	11 to 20 years in current department or agency	13	50	26	8	3	1	63	11	98
2017	More than 20 years in current department or agency	24	42	14	4	16	0	66	20	19
2014	Less than 3 years in current department or agency	30	45	15	10	0	0	75	10	40
2014	3 to 10 years in current department or agency	11	47	23	16	2	1	59	18	104
2014	11 to 20 years in current department or agency	10	59	16	10	4	1	69	14	90
2014	More than 20 years in current department or agency	5	56	30	9	0	0	61	9	22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	32	16	1	1	1	0	81	2	84
2020	3 to 10 years in current department or agency	52	29	16	0	3	0	0	81	3	75
2020	11 to 20 years in current department or agency	53	35	9	1	1	0	0	89	2	88
2020	More than 20 years in current department or agency	63	32	5	0	0	0	0	95	0	20
2019	Less than 3 years in current department or agency	38	37	14	6	2	3	0	78	8	65
2019	3 to 10 years in current department or agency	46	27	15	7	1	1	1	76	9	70
2019	11 to 20 years in current department or agency	50	31	17	0	0	2	0	83	0	68
2019	More than 20 years in current department or agency	62	23	15	0	0	0	0	85	0	13

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	48	9	6	0	2	1	84	6	84
2020	3 to 10 years in current department or agency	21	46	20	10	3	0	0	68	12	74
2020	11 to 20 years in current department or agency	18	48	21	10	3	0	0	65	13	88
2020	More than 20 years in current department or agency	26	55	19	0	0	0	0	81	0	20
2019	Less than 3 years in current department or agency	20	59	11	9	0	2	0	80	9	65
2019	3 to 10 years in current department or agency	24	50	14	10	3	0	0	74	12	72
2019	11 to 20 years in current department or agency	10	62	16	10	1	0	0	72	12	69
2019	More than 20 years in current department or agency	14	47	31	8	0	0	0	61	8	13
2018	Less than 3 years in current department or agency	33	42	14	8	3	0	0	75	11	63
2018	3 to 10 years in current department or agency	12	49	21	14	3	0	0	61	18	65
2018	11 to 20 years in current department or agency	11	55	20	9	5	0	0	66	14	82
2018	More than 20 years in current department or agency	9	43	40	0	8	0	0	52	8	11
2017	Less than 3 years in current department or agency	46	36	14	1	3	0	0	82	4	69
2017	3 to 10 years in current department or agency	23	58	11	7	0	0	0	82	7	87
2017	11 to 20 years in current department or agency	18	56	14	9	3	0	0	74	12	98
2017	More than 20 years in current department or agency	25	45	19	0	11	0	0	70	11	19
2014	Less than 3 years in current department or agency	42	41	15	0	0	3	0	85	0	40
2014	3 to 10 years in current department or agency	25	56	13	6	0	0	0	81	6	104
2014	11 to 20 years in current department or agency	22	51	16	10	1	0	0	74	11	90
2014	More than 20 years in current department or agency	10	72	8	5	5	0	0	83	9	22

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	44	16	11	3	4	69	14	84
2020	3 to 10 years in current department or agency	11	40	25	18	4	3	52	22	74
2020	11 to 20 years in current department or agency	15	29	28	20	8	0	44	28	88
2020	More than 20 years in current department or agency	17	60	14	9	0	0	76	9	20
2019	Less than 3 years in current department or agency	13	36	33	14	3	2	50	17	65
2019	3 to 10 years in current department or agency	11	41	26	17	5	0	52	22	72
2019	11 to 20 years in current department or agency	7	38	30	20	3	1	46	23	69
2019	More than 20 years in current department or agency	14	24	39	23	0	0	38	23	13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	35	11	14	4	3	1	70	18	84
2020	3 to 10 years in current department or agency	20	54	10	14	2	0	0	75	16	75
2020	11 to 20 years in current department or agency	17	50	19	8	5	0	0	67	14	88
2020	More than 20 years in current department or agency	15	50	25	9	0	0	0	65	9	20
2019	Less than 3 years in current department or agency	22	36	11	20	10	2	0	59	30	65
2019	3 to 10 years in current department or agency	10	50	19	14	6	1	0	61	20	72
2019	11 to 20 years in current department or agency	25	41	17	12	3	1	0	67	15	68
2019	More than 20 years in current department or agency	6	70	0	16	8	0	0	77	23	13
2018	Less than 3 years in current department or agency	34	37	10	11	4	3	0	74	16	63
2018	3 to 10 years in current department or agency	19	52	13	11	5	0	0	71	16	65
2018	11 to 20 years in current department or agency	26	44	8	15	3	3	1	73	19	82
2018	More than 20 years in current department or agency	9	45	27	12	9	0	0	53	20	11
2017	Less than 3 years in current department or agency	37	37	12	12	0	1	0	76	12	69
2017	3 to 10 years in current department or agency	34	41	9	14	0	1	1	76	14	87
2017	11 to 20 years in current department or agency	33	41	12	11	1	3	0	76	13	98
2017	More than 20 years in current department or agency	35	36	13	5	11	0	0	71	16	19
2014	Less than 3 years in current department or agency	39	31	10	8	7	5	0	74	16	40
2014	3 to 10 years in current department or agency	29	45	9	10	4	4	0	77	14	104
2014	11 to 20 years in current department or agency	27	47	11	11	4	0	0	74	15	90
2014	More than 20 years in current department or agency	29	45	13	4	9	0	0	74	13	22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	41	15	4	2	5	0	78	6	83
2020	3 to 10 years in current department or agency	23	50	20	6	0	1	0	74	6	75
2020	11 to 20 years in current department or agency	24	48	21	6	1	0	0	72	7	88
2020	More than 20 years in current department or agency	17	64	19	0	0	0	0	81	0	20
2019	Less than 3 years in current department or agency	18	39	30	9	2	0	2	58	11	64
2019	3 to 10 years in current department or agency	14	44	26	8	4	3	0	60	13	71
2019	11 to 20 years in current department or agency	25	49	13	10	1	1	0	75	12	69
2019	More than 20 years in current department or agency	14	55	23	8	0	0	0	69	8	13
2018	Less than 3 years in current department or agency	28	36	26	5	2	3	0	66	7	62
2018	3 to 10 years in current department or agency	10	43	30	13	3	1	0	54	16	64
2018	11 to 20 years in current department or agency	23	46	18	9	3	1	0	71	11	81
2018	More than 20 years in current department or agency	17	44	17	21	0	0	0	62	21	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	19	23	14	6	15	4	47	25	84
2020	3 to 10 years in current department or agency	15	34	25	12	9	4	1	51	22	75
2020	11 to 20 years in current department or agency	9	20	25	22	12	10	1	33	38	87
2020	More than 20 years in current department or agency	11	30	39	0	10	11	0	45	11	20
2019	Less than 3 years in current department or agency	10	21	19	17	6	17	10	42	32	65
2019	3 to 10 years in current department or agency	7	18	21	21	15	16	1	30	44	72
2019	11 to 20 years in current department or agency	11	20	25	13	13	14	3	38	32	69
2019	More than 20 years in current department or agency	0	16	24	15	15	24	6	23	44	13
2018	Less than 3 years in current department or agency	23	19	16	16	7	12	7	52	29	63
2018	3 to 10 years in current department or agency	8	31	27	11	14	9	0	43	27	65
2018	11 to 20 years in current department or agency	5	22	29	23	8	12	0	31	36	83
2018	More than 20 years in current department or agency	17	17	28	20	8	0	9	38	31	11
2017	Less than 3 years in current department or agency	17	24	23	6	6	15	9	54	16	69
2017	3 to 10 years in current department or agency	8	22	24	18	13	8	7	35	36	87
2017	11 to 20 years in current department or agency	9	26	23	16	17	7	3	38	36	98
2017	More than 20 years in current department or agency	9	34	32	5	16	0	4	45	22	19
2014	Less than 3 years in current department or agency	21	22	8	5	5	22	17	71	16	40
2014	3 to 10 years in current department or agency	5	24	20	21	13	17	1	34	41	104
2014	11 to 20 years in current department or agency	8	27	14	19	22	9	1	38	46	90
2014	More than 20 years in current department or agency	5	28	27	22	5	9	5	38	31	22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	36	15	11	7	2	0	67	18	83
2020	3 to 10 years in current department or agency	24	39	26	7	2	3	0	65	9	74
2020	11 to 20 years in current department or agency	11	37	24	21	6	0	0	48	27	86
2020	More than 20 years in current department or agency	22	52	10	10	5	0	0	74	15	18
2019	Less than 3 years in current department or agency	19	51	16	6	5	3	0	72	11	65
2019	3 to 10 years in current department or agency	11	52	20	10	6	1	0	64	15	72
2019	11 to 20 years in current department or agency	17	52	19	7	3	1	0	70	10	69
2019	More than 20 years in current department or agency	24	34	33	9	0	0	0	58	9	12
2018	Less than 3 years in current department or agency	31	39	17	7	5	2	0	70	13	63
2018	3 to 10 years in current department or agency	12	44	19	15	9	0	0	56	25	65
2018	11 to 20 years in current department or agency	11	50	25	10	4	0	0	61	14	82
2018	More than 20 years in current department or agency	17	43	31	0	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	41	36	13	9	1	0	0	77	10	69
2017	3 to 10 years in current department or agency	25	42	19	12	2	0	0	67	14	87
2017	11 to 20 years in current department or agency	19	55	20	2	4	0	0	74	6	98
2017	More than 20 years in current department or agency	29	32	24	10	5	0	0	61	15	19
2014	Less than 3 years in current department or agency	48	24	10	8	0	7	3	80	8	40
2014	3 to 10 years in current department or agency	27	43	18	8	2	1	1	71	11	104
2014	11 to 20 years in current department or agency	21	35	18	23	2	1	0	57	25	90
2014	More than 20 years in current department or agency	18	55	13	14	0	0	0	74	14	22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	29	11	14	13	6	1	60	28	83
2020	3 to 10 years in current department or agency	26	23	23	17	9	0	1	50	27	75
2020	11 to 20 years in current department or agency	11	18	25	29	14	0	3	30	45	88
2020	More than 20 years in current department or agency	16	31	27	14	12	0	0	47	26	19
2019	Less than 3 years in current department or agency	20	40	15	10	12	2	2	62	22	65
2019	3 to 10 years in current department or agency	17	34	17	18	12	0	1	52	31	72
2019	11 to 20 years in current department or agency	13	26	21	22	13	4	1	41	37	69
2019	More than 20 years in current department or agency	6	16	15	47	8	0	8	24	60	13
2018	Less than 3 years in current department or agency	23	34	17	11	11	3	0	60	23	63
2018	3 to 10 years in current department or agency	8	15	36	22	18	1	0	23	41	65
2018	11 to 20 years in current department or agency	6	24	29	27	12	1	1	31	40	83
2018	More than 20 years in current department or agency	0	26	38	18	0	0	17	32	22	11
2017	Less than 3 years in current department or agency	23	26	10	26	7	9	0	54	36	69
2017	3 to 10 years in current department or agency	11	30	11	23	21	1	3	43	45	87
2017	11 to 20 years in current department or agency	8	29	26	20	13	2	2	38	34	98
2017	More than 20 years in current department or agency	5	31	24	11	16	0	14	42	31	19
2014	Less than 3 years in current department or agency	25	13	12	12	17	3	18	48	37	40
2014	3 to 10 years in current department or agency	8	25	23	29	11	2	2	34	42	104
2014	11 to 20 years in current department or agency	6	24	31	22	13	3	0	31	37	90
2014	More than 20 years in current department or agency	5	22	27	22	9	0	14	32	36	22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	23	11	5	4	1	7	79	9	84
2020	3 to 10 years in current department or agency	56	19	15	4	4	0	3	77	8	75
2020	11 to 20 years in current department or agency	48	20	20	7	2	0	4	70	9	88
2020	More than 20 years in current department or agency	52	14	20	5	5	0	5	69	10	20
2019	Less than 3 years in current department or agency	55	24	11	6	3	0	0	79	9	65
2019	3 to 10 years in current department or agency	41	26	15	8	5	0	4	70	14	72
2019	11 to 20 years in current department or agency	47	20	15	7	6	0	4	71	14	68
2019	More than 20 years in current department or agency	29	24	24	0	0	0	23	69	0	13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	23	12	3	5	2	2	79	9	84
2020	3 to 10 years in current department or agency	56	17	14	12	0	0	2	74	12	75
2020	11 to 20 years in current department or agency	44	30	16	5	1	0	3	77	7	88
2020	More than 20 years in current department or agency	53	26	16	0	0	0	5	83	0	18
2019	Less than 3 years in current department or agency	53	20	16	8	3	0	0	73	11	64
2019	3 to 10 years in current department or agency	45	26	15	10	1	0	3	73	11	72
2019	11 to 20 years in current department or agency	45	36	10	3	2	0	4	85	5	69
2019	More than 20 years in current department or agency	30	39	16	0	0	0	15	82	0	13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	10	7	0	1	4	5	90	2	83
2020	3 to 10 years in current department or agency	74	6	8	4	2	1	6	86	6	72
2020	11 to 20 years in current department or agency	70	8	5	8	2	1	6	84	11	87
2020	More than 20 years in current department or agency	70	25	0	0	0	0	5	100	0	19
2019	Less than 3 years in current department or agency	78	8	2	2	4	2	5	92	6	65
2019	3 to 10 years in current department or agency	75	8	6	3	3	3	3	88	6	71
2019	11 to 20 years in current department or agency	77	7	3	5	1	1	4	90	7	69
2019	More than 20 years in current department or agency	62	23	0	0	0	0	15	100	0	13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	8	4	0	0	2	9	96	0	84
2020	3 to 10 years in current department or agency	79	8	4	1	0	2	6	94	1	75
2020	11 to 20 years in current department or agency	74	12	2	0	2	1	8	95	2	88
2020	More than 20 years in current department or agency	80	0	5	0	0	0	15	94	0	19
2019	Less than 3 years in current department or agency	77	6	2	0	2	2	12	96	2	63
2019	3 to 10 years in current department or agency	74	8	3	0	0	3	13	97	0	72
2019	11 to 20 years in current department or agency	83	6	0	0	1	1	9	98	2	69
2019	More than 20 years in current department or agency	77	8	0	0	0	0	15	100	0	13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	44	15	7	1	5	0	76	9	84
2020	3 to 10 years in current department or agency	22	38	27	7	3	3	0	62	10	72
2020	11 to 20 years in current department or agency	6	47	31	14	2	0	0	53	16	88
2020	More than 20 years in current department or agency	6	49	40	5	0	0	0	55	5	20
2019	Less than 3 years in current department or agency	23	38	28	9	0	2	0	62	9	65
2019	3 to 10 years in current department or agency	13	47	19	13	4	4	0	62	18	72
2019	11 to 20 years in current department or agency	13	53	24	4	3	3	0	68	8	68
2019	More than 20 years in current department or agency	14	39	47	0	0	0	0	53	0	13
2018	Less than 3 years in current department or agency	24	49	12	8	0	7	0	79	8	63
2018	3 to 10 years in current department or agency	13	45	28	6	3	4	0	61	10	64
2018	11 to 20 years in current department or agency	10	31	49	6	1	4	0	42	7	83
2018	More than 20 years in current department or agency	9	26	40	17	0	9	0	38	19	11
2017	Less than 3 years in current department or agency	29	34	26	5	2	3	0	65	8	69
2017	3 to 10 years in current department or agency	16	39	23	14	6	2	0	56	20	87
2017	11 to 20 years in current department or agency	10	40	29	13	5	3	0	52	18	98
2017	More than 20 years in current department or agency	9	36	29	5	16	0	6	48	22	19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	45	13	4	1	1	82	5	83
2020	3 to 10 years in current department or agency	26	42	26	6	0	1	68	6	74
2020	11 to 20 years in current department or agency	21	55	13	8	2	0	76	10	88
2020	More than 20 years in current department or agency	6	80	14	0	0	0	86	0	20
2019	Less than 3 years in current department or agency	39	35	14	9	0	3	77	9	65
2019	3 to 10 years in current department or agency	24	44	19	11	1	0	68	13	72
2019	11 to 20 years in current department or agency	22	52	16	4	4	2	75	9	68
2019	More than 20 years in current department or agency	14	47	24	16	0	0	61	16	13
2018	Less than 3 years in current department or agency	42	40	8	5	2	3	85	7	63
2018	3 to 10 years in current department or agency	24	58	11	4	3	0	82	7	64
2018	11 to 20 years in current department or agency	20	56	14	5	0	4	80	5	82
2018	More than 20 years in current department or agency	26	36	30	8	0	0	62	8	11
2017	Less than 3 years in current department or agency	43	45	10	0	1	1	89	1	69
2017	3 to 10 years in current department or agency	26	54	9	9	0	2	81	10	87
2017	11 to 20 years in current department or agency	24	60	9	4	2	0	85	6	98
2017	More than 20 years in current department or agency	10	73	5	11	0	0	83	11	18
2014	Less than 3 years in current department or agency	50	35	5	2	0	8	92	3	40
2014	3 to 10 years in current department or agency	26	54	15	3	1	2	81	4	104
2014	11 to 20 years in current department or agency	26	48	14	6	1	5	78	7	90
2014	More than 20 years in current department or agency	18	60	13	9	0	0	78	9	22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	38	7	1	0	5	0	91	1	83
2020	3 to 10 years in current department or agency	38	35	19	3	0	4	1	77	3	75
2020	11 to 20 years in current department or agency	33	55	7	4	1	0	0	88	5	88
2020	More than 20 years in current department or agency	37	49	14	0	0	0	0	86	0	20
2019	Less than 3 years in current department or agency	34	45	13	3	0	5	0	84	3	65
2019	3 to 10 years in current department or agency	30	47	7	7	4	4	0	81	12	70
2019	11 to 20 years in current department or agency	29	56	10	3	1	2	0	86	4	69
2019	More than 20 years in current department or agency	37	47	15	0	0	0	0	85	0	13
2018	Less than 3 years in current department or agency	38	45	7	3	2	5	0	88	5	63
2018	3 to 10 years in current department or agency	28	43	23	3	3	0	0	71	6	65
2018	11 to 20 years in current department or agency	19	64	11	3	0	4	0	86	3	83
2018	More than 20 years in current department or agency	27	44	0	12	8	9	0	78	22	11
2017	Less than 3 years in current department or agency	45	32	16	1	1	3	0	80	3	69
2017	3 to 10 years in current department or agency	30	46	14	6	1	2	0	78	7	86
2017	11 to 20 years in current department or agency	24	59	11	1	3	1	1	85	4	98
2017	More than 20 years in current department or agency	36	30	18	10	0	5	0	70	11	19
2014	Less than 3 years in current department or agency	56	34	0	2	3	2	2	95	5	40
2014	3 to 10 years in current department or agency	31	47	15	5	0	3	0	80	5	104
2014	11 to 20 years in current department or agency	30	51	14	2	1	2	0	83	3	90
2014	More than 20 years in current department or agency	23	60	17	0	0	0	0	83	0	22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	43	9	4	13	1	85	4	84
2020	3 to 10 years in current department or agency	28	41	17	4	9	0	76	4	75
2020	11 to 20 years in current department or agency	27	48	17	4	4	0	78	4	88
2020	More than 20 years in current department or agency	37	49	14	0	0	0	86	0	20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	39	6	9	1	7	1	82	11	83
2020	3 to 10 years in current department or agency	35	40	11	6	2	3	4	80	9	75
2020	11 to 20 years in current department or agency	33	47	10	4	1	0	6	84	5	88
2020	More than 20 years in current department or agency	46	23	26	5	0	0	0	69	5	20

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	34	5	4	1	90	5	83
2020	3 to 10 years in current department or agency	46	41	12	1	0	87	1	75
2020	11 to 20 years in current department or agency	30	54	13	2	1	84	3	87
2020	More than 20 years in current department or agency	38	52	10	0	0	90	0	20
2019	Less than 3 years in current department or agency	54	39	6	2	0	92	2	65
2019	3 to 10 years in current department or agency	36	46	8	7	3	82	10	72
2019	11 to 20 years in current department or agency	29	59	7	3	1	89	4	68
2019	More than 20 years in current department or agency	22	55	23	0	0	77	0	13
2018	Less than 3 years in current department or agency	53	38	5	2	2	92	3	62
2018	3 to 10 years in current department or agency	30	61	5	1	3	91	4	65
2018	11 to 20 years in current department or agency	28	53	18	1	0	81	1	83
2018	More than 20 years in current department or agency	17	63	12	0	8	80	8	11
2017	Less than 3 years in current department or agency	51	39	6	0	4	90	4	69
2017	3 to 10 years in current department or agency	37	42	13	7	1	79	8	86
2017	11 to 20 years in current department or agency	27	56	12	4	2	82	6	98
2017	More than 20 years in current department or agency	28	46	14	11	0	75	11	19
2014	Less than 3 years in current department or agency	60	37	2	0	0	98	0	40
2014	3 to 10 years in current department or agency	32	51	9	6	2	84	7	104
2014	11 to 20 years in current department or agency	26	61	10	1	3	86	4	90
2014	More than 20 years in current department or agency	28	59	5	5	5	86	9	22

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	25	10	11	6	1	72	17	84
2020	3 to 10 years in current department or agency	34	29	24	11	3	0	63	13	75
2020	11 to 20 years in current department or agency	22	47	16	14	1	0	69	15	88
2020	More than 20 years in current department or agency	32	49	14	5	0	0	81	5	20
2019	Less than 3 years in current department or agency	43	34	14	8	2	0	77	9	65
2019	3 to 10 years in current department or agency	30	37	14	13	7	0	66	20	71
2019	11 to 20 years in current department or agency	29	52	15	3	1	0	81	4	68
2019	More than 20 years in current department or agency	23	51	17	0	8	0	75	8	12
2018	Less than 3 years in current department or agency	47	30	16	5	2	0	77	6	62
2018	3 to 10 years in current department or agency	23	43	19	14	1	0	66	15	65
2018	11 to 20 years in current department or agency	23	48	22	6	1	0	71	7	83
2018	More than 20 years in current department or agency	26	35	31	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	42	33	15	9	1	0	75	10	69
2017	3 to 10 years in current department or agency	32	28	22	14	4	1	60	17	87
2017	11 to 20 years in current department or agency	27	39	19	8	4	3	69	12	98
2017	More than 20 years in current department or agency	24	36	24	5	11	0	61	16	19
2014	Less than 3 years in current department or agency	47	35	13	5	0	0	83	5	40
2014	3 to 10 years in current department or agency	17	57	14	8	4	0	74	11	104
2014	11 to 20 years in current department or agency	20	46	23	7	4	0	66	11	90
2014	More than 20 years in current department or agency	5	58	28	9	0	0	63	9	22

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	36	11	8	4	1	77	12	84
2020	3 to 10 years in current department or agency	34	33	25	4	3	2	67	7	74
2020	11 to 20 years in current department or agency	21	43	19	13	3	0	64	17	87
2020	More than 20 years in current department or agency	29	56	15	0	0	0	85	0	19
2019	Less than 3 years in current department or agency	38	40	16	5	2	0	78	6	64
2019	3 to 10 years in current department or agency	29	38	13	9	10	1	69	19	71
2019	11 to 20 years in current department or agency	26	51	19	3	0	2	78	3	69
2019	More than 20 years in current department or agency	22	47	24	8	0	0	69	8	13
2018	Less than 3 years in current department or agency	47	37	10	5	2	0	84	6	62
2018	3 to 10 years in current department or agency	20	44	22	12	1	0	64	14	65
2018	11 to 20 years in current department or agency	21	48	22	8	0	0	70	8	83
2018	More than 20 years in current department or agency	26	35	31	8	0	0	61	8	11
2017	Less than 3 years in current department or agency	42	32	20	1	4	0	74	5	69
2017	3 to 10 years in current department or agency	33	30	23	11	4	0	63	14	87
2017	11 to 20 years in current department or agency	25	46	18	9	2	1	71	11	98
2017	More than 20 years in current department or agency	30	30	29	11	0	0	61	11	19
2014	Less than 3 years in current department or agency	48	37	10	5	0	0	85	5	40
2014	3 to 10 years in current department or agency	18	58	15	5	4	0	76	8	104
2014	11 to 20 years in current department or agency	20	48	20	9	3	0	68	12	90
2014	More than 20 years in current department or agency	5	67	23	5	0	0	72	5	22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	26	17	12	11	0	0	60	23	83
2020	3 to 10 years in current department or agency	33	29	19	4	11	2	2	65	16	75
2020	11 to 20 years in current department or agency	26	30	18	18	5	2	0	58	23	88
2020	More than 20 years in current department or agency	32	45	14	5	0	4	0	80	5	20
2019	Less than 3 years in current department or agency	37	24	18	9	9	0	2	63	19	65
2019	3 to 10 years in current department or agency	30	28	18	10	10	4	0	61	21	71
2019	11 to 20 years in current department or agency	27	32	31	6	3	2	0	60	9	69
2019	More than 20 years in current department or agency	30	24	16	15	8	0	8	58	25	13
2018	Less than 3 years in current department or agency	36	28	27	5	2	1	0	65	7	63
2018	3 to 10 years in current department or agency	27	29	17	16	6	4	0	58	24	65
2018	11 to 20 years in current department or agency	26	31	20	14	4	5	1	61	18	83
2018	More than 20 years in current department or agency	17	36	20	18	0	9	0	58	20	11
2017	Less than 3 years in current department or agency	37	23	21	6	5	7	0	65	12	69
2017	3 to 10 years in current department or agency	25	23	18	21	8	5	0	51	31	87
2017	11 to 20 years in current department or agency	30	28	19	8	7	10	0	63	16	97
2017	More than 20 years in current department or agency	36	24	29	6	0	5	0	64	6	19
2014	Less than 3 years in current department or agency	46	20	17	7	5	3	2	69	13	40
2014	3 to 10 years in current department or agency	17	40	20	12	6	5	0	60	19	104
2014	11 to 20 years in current department or agency	22	34	18	9	11	6	0	60	21	90
2014	More than 20 years in current department or agency	19	49	22	0	0	9	0	76	0	22

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	38	28	34	84
2020	3 to 10 years in current department or agency	23	48	29	75
2020	11 to 20 years in current department or agency	26	41	33	88
2020	More than 20 years in current department or agency	25	55	20	20
2019	Less than 3 years in current department or agency	30	32	38	65
2019	3 to 10 years in current department or agency	32	45	23	72
2019	11 to 20 years in current department or agency	20	51	29	69
2019	More than 20 years in current department or agency	23	17	59	12
2018	Less than 3 years in current department or agency	22	47	32	62
2018	3 to 10 years in current department or agency	36	35	29	65
2018	11 to 20 years in current department or agency	24	50	26	83
2018	More than 20 years in current department or agency	29	35	36	11
2017	Less than 3 years in current department or agency	28	34	39	69
2017	3 to 10 years in current department or agency	29	37	34	87
2017	11 to 20 years in current department or agency	24	54	22	98
2017	More than 20 years in current department or agency	51	34	15	19
2014	Less than 3 years in current department or agency	35	26	39	40
2014	3 to 10 years in current department or agency	23	34	42	104
2014	11 to 20 years in current department or agency	23	51	25	90
2014	More than 20 years in current department or agency	32	40	28	22

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	0	19	65	3	13	0	31
2020	11 to 20 years in current department or agency	29	13	40	18	0	0	23
2019	Less than 3 years in current department or agency	4	21	50	20	5	0	20
2019	3 to 10 years in current department or agency	4	22	39	26	0	9	23
2018	3 to 10 years in current department or agency	8	17	54	10	0	12	24
2018	11 to 20 years in current department or agency	21	31	42	6	0	0	19
2017	Less than 3 years in current department or agency	0	14	52	0	20	13	20
2017	3 to 10 years in current department or agency	4	12	64	4	4	12	25
2017	11 to 20 years in current department or agency	31	16	33	12	0	8	23
2014	Less than 3 years in current department or agency	8	0	50	21	9999	21	14
2014	3 to 10 years in current department or agency	12	20	32	16	9999	20	25
2014	11 to 20 years in current department or agency	4	19	44	5	9999	29	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	84
2020	11 to 20 years in current department or agency	7	93	86
2019	Less than 3 years in current department or agency	11	89	65
2019	11 to 20 years in current department or agency	8	92	69
2018	3 to 10 years in current department or agency	7	93	65
2018	11 to 20 years in current department or agency	7	93	83

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	18	10	6	2	48	5	60	18	84
2020	3 to 10 years in current department or agency	19	11	13	4	3	40	10	61	12	75
2020	11 to 20 years in current department or agency	10	15	23	3	2	34	12	47	10	88
2020	More than 20 years in current department or agency	12	44	5	0	5	34	0	85	7	20
2019	Less than 3 years in current department or agency	11	13	16	9	3	37	11	46	24	65
2019	3 to 10 years in current department or agency	15	18	15	6	4	34	7	57	17	72
2019	11 to 20 years in current department or agency	10	10	14	3	3	44	17	51	14	67
2019	More than 20 years in current department or agency	6	24	31	0	8	31	0	44	11	13
2018	Less than 3 years in current department or agency	17	17	13	4	2	41	6	65	10	62
2018	3 to 10 years in current department or agency	12	20	16	7	3	31	11	55	18	65
2018	11 to 20 years in current department or agency	6	13	25	5	4	38	9	36	16	82
2018	More than 20 years in current department or agency	9	18	21	0	0	43	8	56	0	11
2017	Less than 3 years in current department or agency	11	20	19	0	3	33	14	59	5	69
2017	3 to 10 years in current department or agency	16	21	15	10	5	25	9	55	22	87
2017	11 to 20 years in current department or agency	10	18	17	6	7	34	8	47	23	98
2017	More than 20 years in current department or agency	10	22	19	5	5	22	17	53	16	18
2014	Less than 3 years in current department or agency	13	5	14	3	0	35	30	52	7	40
2014	3 to 10 years in current department or agency	8	18	15	4	4	39	11	53	17	104
2014	11 to 20 years in current department or agency	7	15	20	8	6	37	8	40	24	90
2014	More than 20 years in current department or agency	5	28	13	5	0	36	13	65	9	22

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	37	12	3	2	18	1	79	6	84
2020	3 to 10 years in current department or agency	30	30	11	8	4	17	0	73	14	75
2020	11 to 20 years in current department or agency	23	40	22	9	0	3	3	67	10	87
2020	More than 20 years in current department or agency	26	60	9	5	0	0	0	86	5	20
2019	Less than 3 years in current department or agency	25	37	15	5	2	16	0	75	7	65
2019	3 to 10 years in current department or agency	28	35	17	6	7	8	0	68	14	72
2019	11 to 20 years in current department or agency	17	56	15	6	3	4	0	76	9	69
2019	More than 20 years in current department or agency	22	47	16	7	8	0	0	69	15	13
2018	Less than 3 years in current department or agency	26	30	15	7	0	21	1	72	9	62
2018	3 to 10 years in current department or agency	18	39	17	11	3	12	0	65	16	65
2018	11 to 20 years in current department or agency	13	59	21	1	1	3	2	76	3	82
2018	More than 20 years in current department or agency	18	45	20	0	0	9	8	76	0	11
2017	Less than 3 years in current department or agency	22	50	12	6	3	8	0	78	9	69
2017	3 to 10 years in current department or agency	28	37	21	8	1	3	1	68	10	87
2017	11 to 20 years in current department or agency	20	51	15	9	2	4	0	74	11	97
2017	More than 20 years in current department or agency	30	41	13	0	5	11	0	79	5	19
2014	Less than 3 years in current department or agency	29	23	23	3	0	22	0	67	3	39
2014	3 to 10 years in current department or agency	17	30	19	4	4	25	1	63	11	104
2014	11 to 20 years in current department or agency	11	42	22	7	2	13	2	63	10	90
2014	More than 20 years in current department or agency	10	51	26	5	0	9	0	67	5	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	8	92	74
2020	11 to 20 years in current department or agency	7	93	88
2019	11 to 20 years in current department or agency	7	93	69
2018	Less than 3 years in current department or agency	0	100	63

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	15	17	0	1	52	3	60	2	84
2020	3 to 10 years in current department or agency	18	10	17	6	2	42	5	53	14	75
2020	11 to 20 years in current department or agency	12	18	19	3	1	38	8	57	8	88
2020	More than 20 years in current department or agency	6	46	14	0	0	34	0	79	0	20
2019	Less than 3 years in current department or agency	11	17	23	0	2	45	2	53	3	65
2019	3 to 10 years in current department or agency	13	20	12	4	3	40	8	64	14	70
2019	11 to 20 years in current department or agency	11	10	16	3	1	48	10	52	10	69
2019	More than 20 years in current department or agency	6	32	15	8	0	39	0	63	12	13
2018	Less than 3 years in current department or agency	20	19	14	0	4	35	8	69	6	62
2018	3 to 10 years in current department or agency	9	20	21	4	3	37	6	50	13	65
2018	11 to 20 years in current department or agency	7	17	20	2	2	41	10	49	9	83
2018	More than 20 years in current department or agency	0	9	31	0	0	60	0	22	0	11
2017	Less than 3 years in current department or agency	21	22	12	3	3	29	9	71	9	69
2017	3 to 10 years in current department or agency	13	17	21	6	1	32	9	52	12	87
2017	11 to 20 years in current department or agency	8	19	13	3	4	43	10	56	16	98
2017	More than 20 years in current department or agency	4	37	17	0	5	21	16	65	8	19
2014	Less than 3 years in current department or agency	13	7	11	2	0	43	24	61	7	40
2014	3 to 10 years in current department or agency	8	18	12	5	0	47	10	61	10	104
2014	11 to 20 years in current department or agency	10	14	19	3	1	45	8	50	9	90
2014	More than 20 years in current department or agency	5	25	26	0	0	27	18	53	0	22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	37	17	0	1	17	1	78	1	84
2020	3 to 10 years in current department or agency	27	30	21	2	2	18	0	69	5	74
2020	11 to 20 years in current department or agency	23	48	16	2	1	9	0	78	4	88
2020	More than 20 years in current department or agency	21	65	14	0	0	0	0	86	0	20
2019	Less than 3 years in current department or agency	25	28	18	2	2	23	2	71	4	65
2019	3 to 10 years in current department or agency	21	36	12	6	3	20	3	73	11	71
2019	11 to 20 years in current department or agency	23	50	17	3	1	6	0	77	4	69
2019	More than 20 years in current department or agency	14	63	15	8	0	0	0	77	8	13
2018	Less than 3 years in current department or agency	26	31	15	9	2	17	0	69	13	62
2018	3 to 10 years in current department or agency	20	36	24	8	1	11	0	63	10	65
2018	11 to 20 years in current department or agency	13	57	18	2	1	6	3	76	4	83
2018	More than 20 years in current department or agency	9	45	30	0	0	17	0	64	0	11
2017	Less than 3 years in current department or agency	33	38	13	1	1	11	1	82	3	68
2017	3 to 10 years in current department or agency	22	31	28	3	2	12	1	62	7	87
2017	11 to 20 years in current department or agency	19	50	17	5	1	7	1	75	6	96
2017	More than 20 years in current department or agency	14	53	23	5	0	6	0	71	5	19
2014	Less than 3 years in current department or agency	26	24	13	2	0	32	2	77	3	40
2014	3 to 10 years in current department or agency	15	34	22	2	0	24	3	67	2	103
2014	11 to 20 years in current department or agency	15	38	19	6	1	19	2	67	8	90
2014	More than 20 years in current department or agency	15	32	35	0	0	9	9	57	0	22

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	9	16	11	4	0	0	69	15	84
2020	3 to 10 years in current department or agency	50	16	8	8	16	0	1	67	25	75
2020	11 to 20 years in current department or agency	66	16	11	3	1	1	1	84	5	88
2020	More than 20 years in current department or agency	49	15	12	10	14	0	0	64	24	20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	32	19	10	12	1	0	59	22	82
2020	3 to 10 years in current department or agency	46	28	16	7	3	0	0	74	10	75
2020	11 to 20 years in current department or agency	43	27	22	2	5	0	1	71	7	88
2020	More than 20 years in current department or agency	21	44	24	7	5	0	0	65	12	18
2019	Less than 3 years in current department or agency	30	26	21	5	19	0	0	56	24	65
2019	3 to 10 years in current department or agency	40	32	14	3	10	0	1	73	13	71
2019	11 to 20 years in current department or agency	48	27	16	7	2	0	0	75	8	69
2019	More than 20 years in current department or agency	16	37	31	8	0	0	8	57	9	13
2018	Less than 3 years in current department or agency	35	33	17	6	6	1	1	70	12	63
2018	3 to 10 years in current department or agency	31	33	19	9	6	0	2	65	15	65
2018	11 to 20 years in current department or agency	40	33	11	7	5	0	4	76	13	81
2018	More than 20 years in current department or agency	26	21	17	27	8	0	0	47	35	11
2017	Less than 3 years in current department or agency	38	15	21	7	16	0	3	54	24	69
2017	3 to 10 years in current department or agency	35	22	14	12	8	0	8	63	22	86
2017	11 to 20 years in current department or agency	42	25	19	7	5	1	1	68	12	98
2017	More than 20 years in current department or agency	61	15	10	9	0	0	5	80	9	19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	20	28	19	19	34	38	84
2020	3 to 10 years in current department or agency	8	7	32	24	29	15	53	75
2020	11 to 20 years in current department or agency	1	15	27	22	35	16	57	87
2020	More than 20 years in current department or agency	11	17	6	27	39	28	66	20
2019	Less than 3 years in current department or agency	21	20	22	23	14	41	37	65
2019	3 to 10 years in current department or agency	17	21	30	21	11	38	32	72
2019	11 to 20 years in current department or agency	10	16	40	19	15	26	34	69
2019	More than 20 years in current department or agency	0	14	55	16	15	14	31	13
2018	Less than 3 years in current department or agency	15	24	34	15	12	39	27	63
2018	3 to 10 years in current department or agency	10	17	42	15	16	27	32	65
2018	11 to 20 years in current department or agency	11	19	39	25	6	30	31	82
2018	More than 20 years in current department or agency	9	20	35	36	0	29	36	11
2017	Less than 3 years in current department or agency	15	37	23	10	14	52	25	69
2017	3 to 10 years in current department or agency	8	31	30	24	7	39	31	87
2017	11 to 20 years in current department or agency	12	18	41	20	9	30	29	98
2017	More than 20 years in current department or agency	15	30	32	19	4	45	23	19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	23	24	22	12	0	0	42	34	84
2020	3 to 10 years in current department or agency	8	18	34	18	22	0	0	26	40	75
2020	11 to 20 years in current department or agency	4	16	23	29	28	0	0	20	57	87
2020	More than 20 years in current department or agency	6	18	23	23	29	0	0	24	53	20
2019	Less than 3 years in current department or agency	14	25	25	22	14	2	0	39	36	65
2019	3 to 10 years in current department or agency	14	21	34	20	11	0	0	35	31	72
2019	11 to 20 years in current department or agency	6	18	35	25	15	0	2	24	41	68
2019	More than 20 years in current department or agency	0	14	16	39	32	0	0	14	70	13
2018	Less than 3 years in current department or agency	21	18	28	27	6	0	0	39	33	63
2018	3 to 10 years in current department or agency	8	13	31	33	15	0	0	22	48	65
2018	11 to 20 years in current department or agency	7	22	47	17	7	0	0	28	25	82
2018	More than 20 years in current department or agency	9	0	38	44	10	0	0	9	54	11
2017	Less than 3 years in current department or agency	14	37	20	17	11	0	1	52	28	69
2017	3 to 10 years in current department or agency	9	29	32	22	7	1	0	39	29	87
2017	11 to 20 years in current department or agency	13	22	33	23	9	0	0	35	32	97
2017	More than 20 years in current department or agency	10	18	36	24	11	0	0	29	35	19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	15	29	19	17	1	0	35	36	84
2020	3 to 10 years in current department or agency	10	16	27	21	26	0	0	26	47	73
2020	11 to 20 years in current department or agency	5	8	27	26	32	1	0	13	59	88
2020	More than 20 years in current department or agency	12	26	18	25	19	0	0	39	43	20
2019	Less than 3 years in current department or agency	15	20	18	20	24	0	2	36	45	65
2019	3 to 10 years in current department or agency	14	25	24	19	18	0	0	39	37	72
2019	11 to 20 years in current department or agency	12	20	26	25	16	1	0	33	41	69
2019	More than 20 years in current department or agency	8	6	31	31	16	0	8	15	51	13
2018	Less than 3 years in current department or agency	15	26	21	23	12	3	0	42	36	63
2018	3 to 10 years in current department or agency	7	19	29	26	17	0	2	26	45	65
2018	11 to 20 years in current department or agency	11	22	34	22	10	0	1	33	32	81
2018	More than 20 years in current department or agency	17	0	38	17	20	8	0	19	40	11
2017	Less than 3 years in current department or agency	27	21	23	13	14	0	0	49	28	69
2017	3 to 10 years in current department or agency	12	21	24	31	10	0	1	34	42	86
2017	11 to 20 years in current department or agency	17	21	35	17	10	0	0	38	27	97
2017	More than 20 years in current department or agency	15	28	35	18	4	0	0	43	22	19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	25	21	12	8	1	1	58	21	83
2020	3 to 10 years in current department or agency	32	23	20	12	13	0	0	55	25	74
2020	11 to 20 years in current department or agency	9	29	25	17	18	0	1	39	36	87
2020	More than 20 years in current department or agency	28	5	25	28	15	0	0	32	43	20
2019	Less than 3 years in current department or agency	46	22	20	3	6	0	3	70	9	65
2019	3 to 10 years in current department or agency	38	28	19	9	6	0	0	66	14	71
2019	11 to 20 years in current department or agency	23	29	27	12	9	0	0	52	20	69
2019	More than 20 years in current department or agency	25	15	17	26	0	0	17	48	31	12
2018	Less than 3 years in current department or agency	34	34	16	9	5	0	3	70	14	63
2018	3 to 10 years in current department or agency	28	33	23	10	6	0	0	61	16	65
2018	11 to 20 years in current department or agency	35	27	30	4	4	0	0	62	8	82
2018	More than 20 years in current department or agency	17	29	26	10	0	10	8	56	12	11
2017	Less than 3 years in current department or agency	40	27	15	12	3	0	4	70	15	69
2017	3 to 10 years in current department or agency	31	23	24	14	4	0	5	57	18	85
2017	11 to 20 years in current department or agency	36	26	26	5	4	0	3	64	9	96
2017	More than 20 years in current department or agency	42	23	10	0	4	0	21	82	6	19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	27	24	12	7	1	0	56	20	82
2020	3 to 10 years in current department or agency	30	20	24	16	11	0	0	50	27	75
2020	11 to 20 years in current department or agency	26	20	22	20	11	0	0	47	31	88
2020	More than 20 years in current department or agency	18	34	14	20	10	0	5	54	31	20
2019	Less than 3 years in current department or agency	34	20	31	10	6	0	0	53	16	65
2019	3 to 10 years in current department or agency	34	26	18	18	4	0	0	60	22	72
2019	11 to 20 years in current department or agency	26	27	25	12	10	0	0	53	22	69
2019	More than 20 years in current department or agency	31	22	24	24	0	0	0	53	24	13
2018	Less than 3 years in current department or agency	32	20	27	12	7	0	1	53	19	62
2018	3 to 10 years in current department or agency	16	32	28	17	7	0	0	48	24	64
2018	11 to 20 years in current department or agency	26	38	24	6	6	0	0	64	12	81
2018	More than 20 years in current department or agency	17	12	28	26	8	9	0	31	38	11
2017	Less than 3 years in current department or agency	20	27	25	15	11	0	2	48	26	69
2017	3 to 10 years in current department or agency	25	35	19	9	11	0	0	60	21	87
2017	11 to 20 years in current department or agency	25	35	23	14	4	0	0	60	18	97
2017	More than 20 years in current department or agency	25	24	20	26	4	0	0	49	31	19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	17	16	17	6	6	58	24	84
2020	3 to 10 years in current department or agency	24	27	19	20	9	1	52	30	75
2020	11 to 20 years in current department or agency	26	24	21	15	9	5	53	25	87
2020	More than 20 years in current department or agency	33	26	20	10	11	0	59	21	19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	30	18	11	6	1	1	64	18	83
2020	3 to 10 years in current department or agency	26	32	19	16	7	0	0	58	23	75
2020	11 to 20 years in current department or agency	15	35	33	12	4	0	0	50	17	88
2020	More than 20 years in current department or agency	17	36	28	9	9	0	0	53	19	20
2019	Less than 3 years in current department or agency	27	27	34	8	5	0	0	54	12	65
2019	3 to 10 years in current department or agency	17	40	20	17	7	0	0	57	24	72
2019	11 to 20 years in current department or agency	13	43	28	9	6	1	0	57	15	69
2019	More than 20 years in current department or agency	6	24	31	31	0	8	0	33	34	13
2018	Less than 3 years in current department or agency	28	36	25	8	2	0	1	65	10	62
2018	3 to 10 years in current department or agency	13	36	34	12	5	0	0	49	17	64
2018	11 to 20 years in current department or agency	12	36	34	14	4	0	1	48	18	82
2018	More than 20 years in current department or agency	17	0	65	0	8	10	0	19	9	11
2017	Less than 3 years in current department or agency	31	34	24	6	2	0	3	67	9	68
2017	3 to 10 years in current department or agency	17	32	29	17	5	0	0	49	22	87
2017	11 to 20 years in current department or agency	14	33	34	15	4	0	0	47	19	98
2017	More than 20 years in current department or agency	25	20	44	5	6	0	0	45	11	19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	23	23	24	8	1	0	44	33	84
2020	3 to 10 years in current department or agency	12	23	19	27	19	0	0	36	46	75
2020	11 to 20 years in current department or agency	5	25	30	23	17	0	0	30	40	88
2020	More than 20 years in current department or agency	18	22	23	28	9	0	0	40	38	20
2019	Less than 3 years in current department or agency	15	29	30	18	8	0	0	44	26	65
2019	3 to 10 years in current department or agency	13	32	28	20	8	0	0	44	28	72
2019	11 to 20 years in current department or agency	6	27	37	20	9	1	0	33	29	69
2019	More than 20 years in current department or agency	6	24	31	32	8	0	0	30	39	13
2018	Less than 3 years in current department or agency	24	29	28	11	7	0	1	53	18	62
2018	3 to 10 years in current department or agency	8	23	29	25	16	0	0	30	41	64
2018	11 to 20 years in current department or agency	7	24	47	16	6	0	0	31	22	82
2018	More than 20 years in current department or agency	17	0	66	17	0	0	0	17	17	11
2017	Less than 3 years in current department or agency	24	29	26	9	10	0	1	54	19	69
2017	3 to 10 years in current department or agency	11	28	28	23	9	0	0	40	32	87
2017	11 to 20 years in current department or agency	13	24	34	20	9	0	0	37	29	98
2017	More than 20 years in current department or agency	21	26	43	5	6	0	0	46	11	19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	19	17	20	12	0	51	31	83
2020	3 to 10 years in current department or agency	23	29	23	16	8	0	52	24	75
2020	11 to 20 years in current department or agency	13	27	28	22	10	0	40	32	88
2020	More than 20 years in current department or agency	24	16	23	33	5	0	40	37	20
2019	Less than 3 years in current department or agency	27	25	25	12	11	0	52	23	65
2019	3 to 10 years in current department or agency	18	35	19	21	7	0	53	28	72
2019	11 to 20 years in current department or agency	16	41	22	16	6	0	56	22	69
2019	More than 20 years in current department or agency	6	24	40	23	7	0	30	31	13
2018	Less than 3 years in current department or agency	26	35	24	10	4	1	61	14	62
2018	3 to 10 years in current department or agency	8	38	26	16	12	0	46	28	64
2018	11 to 20 years in current department or agency	11	35	28	16	10	0	46	26	81
2018	More than 20 years in current department or agency	17	26	40	0	17	0	43	17	11
2017	Less than 3 years in current department or agency	30	30	15	21	4	0	60	25	69
2017	3 to 10 years in current department or agency	16	30	20	26	8	0	46	34	87
2017	11 to 20 years in current department or agency	18	36	23	21	2	0	54	23	98
2017	More than 20 years in current department or agency	20	16	38	15	11	0	36	26	19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	18	13	10	8	1	1	69	18	83
2020	3 to 10 years in current department or agency	39	25	21	11	4	0	0	64	15	74
2020	11 to 20 years in current department or agency	43	19	18	14	7	0	0	62	20	88
2020	More than 20 years in current department or agency	39	28	14	14	5	0	0	67	19	20
2019	Less than 3 years in current department or agency	37	34	18	4	6	0	0	71	11	65
2019	3 to 10 years in current department or agency	44	26	14	8	8	0	0	69	17	71
2019	11 to 20 years in current department or agency	35	43	14	3	6	0	0	77	9	69
2019	More than 20 years in current department or agency	21	31	40	8	0	0	0	53	8	13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	21	16	19	11	53	30	84
2020	3 to 10 years in current department or agency	24	34	28	8	6	59	14	74
2020	11 to 20 years in current department or agency	24	34	20	11	10	59	21	88
2020	More than 20 years in current department or agency	35	30	24	6	5	65	11	20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	29	19	11	11	0	0	59	22	84
2020	3 to 10 years in current department or agency	27	22	15	24	12	0	0	49	36	75
2020	11 to 20 years in current department or agency	11	24	23	27	14	0	0	35	41	88
2020	More than 20 years in current department or agency	37	19	21	9	14	0	0	56	23	20
2019	Less than 3 years in current department or agency	24	29	26	17	3	0	0	54	20	65
2019	3 to 10 years in current department or agency	30	27	22	15	6	0	0	57	21	72
2019	11 to 20 years in current department or agency	20	32	28	15	5	0	0	52	20	66
2019	More than 20 years in current department or agency	14	55	24	8	0	0	0	68	8	13
2018	Less than 3 years in current department or agency	30	34	19	8	10	0	0	64	17	62
2018	3 to 10 years in current department or agency	24	28	25	14	8	0	0	52	22	64
2018	11 to 20 years in current department or agency	16	33	27	16	6	1	0	49	23	82
2018	More than 20 years in current department or agency	26	27	8	39	0	0	0	53	39	11
2017	Less than 3 years in current department or agency	25	41	14	14	4	1	2	68	18	69
2017	3 to 10 years in current department or agency	24	36	19	8	11	0	2	61	19	87
2017	11 to 20 years in current department or agency	13	34	30	17	5	0	0	47	22	98
2017	More than 20 years in current department or agency	26	21	28	14	10	0	0	47	25	19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	19	12	10	1	1	0	76	12	83
2020	3 to 10 years in current department or agency	48	31	11	4	6	0	0	79	10	74
2020	11 to 20 years in current department or agency	58	27	7	6	2	0	1	85	8	88
2020	More than 20 years in current department or agency	49	36	5	11	0	0	0	85	11	20
2019	Less than 3 years in current department or agency	60	17	9	6	7	0	0	77	14	65
2019	3 to 10 years in current department or agency	53	22	11	7	7	0	0	75	14	72
2019	11 to 20 years in current department or agency	58	16	15	6	5	0	0	75	10	68
2019	More than 20 years in current department or agency	30	39	23	8	0	0	0	69	8	13
2018	Less than 3 years in current department or agency	68	11	10	2	8	0	1	80	10	62
2018	3 to 10 years in current department or agency	53	21	11	8	8	0	0	74	16	64
2018	11 to 20 years in current department or agency	44	24	19	6	6	0	0	69	12	82
2018	More than 20 years in current department or agency	35	8	38	10	10	0	0	43	20	11
2017	Less than 3 years in current department or agency	69	15	9	4	0	0	2	86	4	69
2017	3 to 10 years in current department or agency	64	21	8	1	2	0	4	88	4	87
2017	11 to 20 years in current department or agency	42	26	18	9	4	0	0	69	13	97
2017	More than 20 years in current department or agency	41	23	15	16	5	0	0	64	21	19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	26	7	6	1	0	86	7	82
2020	3 to 10 years in current department or agency	45	33	15	4	3	0	78	6	74
2020	11 to 20 years in current department or agency	46	38	9	2	3	1	85	6	87
2020	More than 20 years in current department or agency	43	32	20	0	5	0	75	5	20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	11	5	0	0	0	3	95	0	83
2020	3 to 10 years in current department or agency	64	21	10	2	0	0	4	88	2	74
2020	11 to 20 years in current department or agency	70	17	5	2	1	1	5	92	3	88
2020	More than 20 years in current department or agency	60	14	16	0	5	0	5	78	5	19
2019	Less than 3 years in current department or agency	75	12	2	0	3	3	5	95	3	65
2019	3 to 10 years in current department or agency	78	10	4	2	0	1	4	93	3	72
2019	11 to 20 years in current department or agency	77	10	6	1	0	2	4	92	1	69
2019	More than 20 years in current department or agency	77	8	15	0	0	0	0	85	0	13
2018	Less than 3 years in current department or agency	74	10	9	0	1	0	6	89	2	62
2018	3 to 10 years in current department or agency	71	13	8	0	5	1	2	87	5	64
2018	11 to 20 years in current department or agency	69	20	5	0	2	0	3	93	2	82
2018	More than 20 years in current department or agency	60	30	0	0	0	0	10	100	0	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	9	1	2	1	0	5	95	4	83
2020	3 to 10 years in current department or agency	81	8	0	4	1	0	5	94	6	74
2020	11 to 20 years in current department or agency	77	11	5	1	2	1	3	92	4	85
2020	More than 20 years in current department or agency	81	9	10	0	0	0	0	90	0	20
2019	Less than 3 years in current department or agency	75	9	6	3	5	2	0	86	8	65
2019	3 to 10 years in current department or agency	71	16	1	3	4	0	4	91	7	72
2019	11 to 20 years in current department or agency	72	18	4	1	3	2	0	91	4	69
2019	More than 20 years in current department or agency	46	32	15	0	0	0	8	84	0	13
2018	Less than 3 years in current department or agency	77	11	7	0	1	0	3	91	1	61
2018	3 to 10 years in current department or agency	74	11	8	0	4	0	3	88	4	64
2018	11 to 20 years in current department or agency	80	11	1	7	0	0	1	92	7	80
2018	More than 20 years in current department or agency	62	18	12	8	0	0	0	80	8	11
2017	Less than 3 years in current department or agency	79	4	4	2	6	1	3	87	9	69
2017	3 to 10 years in current department or agency	65	12	5	10	3	1	4	81	14	87
2017	11 to 20 years in current department or agency	67	10	6	10	2	0	5	82	12	97
2017	More than 20 years in current department or agency	65	6	9	5	0	0	16	84	6	19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	6	4	9	1	4	86	11	82
2020	3 to 10 years in current department or agency	77	15	1	2	1	3	95	4	74
2020	11 to 20 years in current department or agency	69	17	7	1	1	5	90	2	87
2020	More than 20 years in current department or agency	79	11	10	0	0	0	90	0	20
2019	Less than 3 years in current department or agency	62	18	12	5	3	0	80	8	65
2019	3 to 10 years in current department or agency	57	25	10	6	1	1	83	7	72
2019	11 to 20 years in current department or agency	65	22	6	7	0	0	87	7	68
2019	More than 20 years in current department or agency	47	45	0	0	0	8	100	0	13
2018	Less than 3 years in current department or agency	54	28	8	4	5	0	82	9	62
2018	3 to 10 years in current department or agency	60	22	14	4	0	0	82	4	64
2018	11 to 20 years in current department or agency	58	25	11	4	1	1	84	5	81
2018	More than 20 years in current department or agency	43	18	29	10	0	0	61	10	11
2017	Less than 3 years in current department or agency	59	26	6	6	1	1	86	8	69
2017	3 to 10 years in current department or agency	54	23	10	11	1	1	78	12	87
2017	11 to 20 years in current department or agency	56	24	8	6	2	4	83	8	97
2017	More than 20 years in current department or agency	55	16	19	5	0	5	75	5	19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	7	12	11	0	0	1	77	11	82
2020	3 to 10 years in current department or agency	73	8	7	5	5	0	1	82	11	73
2020	11 to 20 years in current department or agency	66	16	5	5	4	0	4	85	9	88
2020	More than 20 years in current department or agency	80	5	15	0	0	0	0	85	0	19
2019	Less than 3 years in current department or agency	57	20	9	8	6	0	0	77	14	65
2019	3 to 10 years in current department or agency	59	16	8	13	4	0	0	75	17	72
2019	11 to 20 years in current department or agency	60	27	4	3	4	2	0	88	7	67
2019	More than 20 years in current department or agency	23	62	7	0	0	0	8	92	0	13
2018	Less than 3 years in current department or agency	59	27	3	5	5	0	1	87	10	62
2018	3 to 10 years in current department or agency	62	18	10	8	1	0	1	81	10	63
2018	11 to 20 years in current department or agency	58	20	10	9	2	0	1	79	11	81
2018	More than 20 years in current department or agency	43	18	30	0	8	0	0	62	8	11
2017	Less than 3 years in current department or agency	70	12	6	6	4	1	0	83	10	69
2017	3 to 10 years in current department or agency	53	16	9	12	8	0	2	70	21	87
2017	11 to 20 years in current department or agency	53	18	10	11	5	0	3	73	16	96
2017	More than 20 years in current department or agency	47	28	11	5	0	0	10	83	5	19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	6	2	1	0	1	22	95	1	83
2020	3 to 10 years in current department or agency	64	9	6	5	1	0	15	85	8	74
2020	11 to 20 years in current department or agency	55	9	5	2	1	0	28	88	5	87
2020	More than 20 years in current department or agency	74	0	9	0	0	5	12	89	0	20
2019	Less than 3 years in current department or agency	50	7	14	2	2	2	24	77	4	65
2019	3 to 10 years in current department or agency	51	14	6	4	0	1	24	86	6	71
2019	11 to 20 years in current department or agency	51	13	10	2	0	0	25	85	2	69
2019	More than 20 years in current department or agency	53	16	8	0	0	0	23	89	0	13
2018	Less than 3 years in current department or agency	57	10	7	2	2	0	23	87	4	62
2018	3 to 10 years in current department or agency	55	12	6	4	0	1	21	86	6	64
2018	11 to 20 years in current department or agency	53	10	11	2	0	0	23	83	3	81
2018	More than 20 years in current department or agency	35	12	0	9	0	0	45	84	16	11
2017	Less than 3 years in current department or agency	49	10	4	7	3	0	28	82	13	69
2017	3 to 10 years in current department or agency	58	7	5	1	1	0	28	90	3	87
2017	11 to 20 years in current department or agency	47	12	7	3	0	0	31	86	4	96
2017	More than 20 years in current department or agency	42	14	0	5	0	0	40	92	8	19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	14	4	4	1	0	5	90	5	84
2020	3 to 10 years in current department or agency	74	14	8	2	1	0	0	89	4	75
2020	11 to 20 years in current department or agency	76	12	5	3	0	0	4	91	3	88
2020	More than 20 years in current department or agency	76	5	14	0	0	0	5	85	0	20
2019	Less than 3 years in current department or agency	78	12	3	3	2	0	2	92	5	65
2019	3 to 10 years in current department or agency	78	11	1	3	0	1	5	95	3	72
2019	11 to 20 years in current department or agency	77	19	0	3	0	0	2	97	3	69
2019	More than 20 years in current department or agency	84	8	0	0	0	0	8	100	0	13
2018	Less than 3 years in current department or agency	76	12	5	3	0	0	3	92	3	62
2018	3 to 10 years in current department or agency	75	9	8	1	0	0	6	90	2	64
2018	11 to 20 years in current department or agency	73	22	1	2	1	0	1	96	3	80
2018	More than 20 years in current department or agency	72	20	0	0	0	0	8	100	0	11
2017	Less than 3 years in current department or agency	81	6	7	1	0	0	4	91	1	69
2017	3 to 10 years in current department or agency	79	12	2	2	0	0	5	95	2	87
2017	11 to 20 years in current department or agency	60	23	7	3	1	0	7	88	4	96
2017	More than 20 years in current department or agency	56	15	15	0	0	0	14	83	0	19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	22	6	3	9	4	81	13	83
2020	3 to 10 years in current department or agency	73	11	9	3	4	0	84	7	74
2020	11 to 20 years in current department or agency	69	17	8	2	0	4	89	2	88
2020	More than 20 years in current department or agency	90	5	5	0	0	0	95	0	20
2019	Less than 3 years in current department or agency	62	10	11	9	8	0	72	17	65
2019	3 to 10 years in current department or agency	69	12	7	8	1	1	83	10	72
2019	11 to 20 years in current department or agency	82	10	3	0	1	3	96	1	69
2019	More than 20 years in current department or agency	69	24	0	0	0	8	100	0	13
2018	Less than 3 years in current department or agency	55	14	12	12	4	1	71	17	62
2018	3 to 10 years in current department or agency	66	12	5	6	5	6	83	12	63
2018	11 to 20 years in current department or agency	76	12	4	3	2	4	92	4	81
2018	More than 20 years in current department or agency	82	0	0	0	0	18	100	0	11
2017	Less than 3 years in current department or agency	51	7	13	14	14	1	58	29	69
2017	3 to 10 years in current department or agency	70	10	9	2	5	5	83	8	87
2017	11 to 20 years in current department or agency	69	15	5	7	1	4	87	8	97
2017	More than 20 years in current department or agency	67	10	0	0	5	18	94	6	19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	28	21	6	3	0	1	70	8	84
2020	3 to 10 years in current department or agency	46	24	24	4	1	0	0	71	6	75
2020	11 to 20 years in current department or agency	62	22	9	3	3	0	0	84	7	88
2020	More than 20 years in current department or agency	50	31	19	0	0	0	0	81	0	20
2019	Less than 3 years in current department or agency	47	28	15	8	0	2	0	77	8	65
2019	3 to 10 years in current department or agency	61	24	7	4	3	0	1	86	7	71
2019	11 to 20 years in current department or agency	67	18	9	3	2	0	2	86	5	68
2019	More than 20 years in current department or agency	53	32	16	0	0	0	0	84	0	13
2018	Less than 3 years in current department or agency	51	18	15	12	3	0	1	70	15	62
2018	3 to 10 years in current department or agency	50	29	9	5	0	0	6	85	5	64
2018	11 to 20 years in current department or agency	52	26	17	2	0	0	3	80	3	81
2018	More than 20 years in current department or agency	44	20	17	0	0	0	18	79	0	11
2017	Less than 3 years in current department or agency	37	31	26	3	0	0	2	69	4	69
2017	3 to 10 years in current department or agency	62	18	8	7	0	0	6	84	8	87
2017	11 to 20 years in current department or agency	44	32	13	6	4	0	1	77	10	97
2017	More than 20 years in current department or agency	84	11	5	0	0	0	0	95	0	18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	38	21	7	6	1	66	14	84
2020	3 to 10 years in current department or agency	27	34	24	11	3	0	62	14	75
2020	11 to 20 years in current department or agency	30	47	17	6	0	0	77	6	88
2020	More than 20 years in current department or agency	31	33	20	11	5	0	64	15	20

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	33	32	23	6	0	0	39	29	84
2020	3 to 10 years in current department or agency	8	24	36	23	8	0	0	33	31	75
2020	11 to 20 years in current department or agency	7	14	54	13	12	0	0	21	25	88
2020	More than 20 years in current department or agency	6	21	30	37	6	0	0	27	43	20
2019	Less than 3 years in current department or agency	12	25	40	20	3	0	0	37	23	65
2019	3 to 10 years in current department or agency	14	29	29	24	4	0	0	43	28	72
2019	11 to 20 years in current department or agency	9	22	49	16	5	0	0	31	20	69
2019	More than 20 years in current department or agency	0	38	39	16	7	0	0	38	24	13
2018	Less than 3 years in current department or agency	13	26	44	13	4	0	0	39	17	63
2018	3 to 10 years in current department or agency	13	21	42	21	3	0	0	34	24	65
2018	11 to 20 years in current department or agency	2	25	57	15	1	0	0	27	16	83
2018	More than 20 years in current department or agency	17	9	48	17	8	0	0	26	26	11
2017	Less than 3 years in current department or agency	13	27	45	12	3	0	0	39	15	69
2017	3 to 10 years in current department or agency	7	29	40	17	6	1	0	36	23	87
2017	11 to 20 years in current department or agency	8	22	42	24	3	0	0	31	27	98
2017	More than 20 years in current department or agency	6	29	48	11	0	0	6	37	11	19

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	16	42	25	8	1	0	33	24	83
2020	3 to 10 years in current department or agency	13	28	35	16	8	0	0	24	41	75
2020	11 to 20 years in current department or agency	10	28	41	14	7	0	0	21	38	88
2020	More than 20 years in current department or agency	11	28	35	26	0	0	0	26	39	20
2019	Less than 3 years in current department or agency	9	17	41	19	14	0	0	32	26	65
2019	3 to 10 years in current department or agency	10	19	36	14	21	0	0	35	28	71
2019	11 to 20 years in current department or agency	7	21	42	21	9	0	0	30	28	68
2019	More than 20 years in current department or agency	0	31	31	38	0	0	0	38	31	13
2018	Less than 3 years in current department or agency	6	14	36	27	18	0	0	45	19	63
2018	3 to 10 years in current department or agency	5	17	39	31	7	0	0	39	22	65
2018	11 to 20 years in current department or agency	2	21	46	24	8	0	0	31	23	83
2018	More than 20 years in current department or agency	8	9	39	44	0	0	0	44	17	11
2017	Less than 3 years in current department or agency	4	17	42	22	16	0	0	37	21	69
2017	3 to 10 years in current department or agency	3	31	27	25	11	0	1	37	35	87
2017	11 to 20 years in current department or agency	2	19	47	25	8	0	0	33	21	98
2017	More than 20 years in current department or agency	0	13	32	34	21	0	0	55	13	19

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	39	13	3	4	1	0	80	6	84
2020	3 to 10 years in current department or agency	29	51	15	3	2	0	0	80	4	75
2020	11 to 20 years in current department or agency	28	51	12	7	1	0	0	79	8	87
2020	More than 20 years in current department or agency	22	63	11	5	0	0	0	85	5	20
2019	Less than 3 years in current department or agency	15	45	23	9	5	3	0	62	14	65
2019	3 to 10 years in current department or agency	17	43	24	7	8	1	0	60	16	71
2019	11 to 20 years in current department or agency	20	49	24	7	0	0	0	69	7	68
2019	More than 20 years in current department or agency	14	39	16	23	8	0	0	53	31	13
2018	Less than 3 years in current department or agency	23	40	21	10	2	5	0	66	12	63
2018	3 to 10 years in current department or agency	19	47	20	11	1	1	0	67	13	65
2018	11 to 20 years in current department or agency	12	56	31	1	0	0	0	67	1	83
2018	More than 20 years in current department or agency	0	62	30	0	0	8	0	67	0	11
2017	Less than 3 years in current department or agency	16	55	18	1	6	3	0	74	8	69
2017	3 to 10 years in current department or agency	22	44	21	11	1	0	0	66	12	87
2017	11 to 20 years in current department or agency	13	56	25	3	1	2	0	71	4	98
2017	More than 20 years in current department or agency	19	42	35	0	0	0	5	63	0	19

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	36	9	9	4	3	78	13	83
2020	3 to 10 years in current department or agency	19	38	20	19	4	0	57	24	75
2020	11 to 20 years in current department or agency	22	35	24	12	4	2	58	17	88
2020	More than 20 years in current department or agency	18	52	10	20	0	0	70	20	20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	33	8	15	5	1	71	21	84
2020	3 to 10 years in current department or agency	36	31	15	12	5	1	68	17	74
2020	11 to 20 years in current department or agency	37	32	14	14	3	0	69	17	88
2020	More than 20 years in current department or agency	30	45	5	15	5	0	75	20	19

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	40	6	5	3	1	86	7	84
2020	3 to 10 years in current department or agency	41	39	15	4	0	1	81	4	75
2020	11 to 20 years in current department or agency	37	41	10	9	1	2	80	11	88
2020	More than 20 years in current department or agency	40	32	28	0	0	0	72	0	20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	42	4	10	5	1	81	15	84
2020	3 to 10 years in current department or agency	24	36	24	11	6	0	59	17	75
2020	11 to 20 years in current department or agency	22	36	24	11	7	0	58	18	88
2020	More than 20 years in current department or agency	12	49	24	15	0	0	61	15	20
2019	Less than 3 years in current department or agency	13	40	26	12	8	0	54	20	65
2019	3 to 10 years in current department or agency	24	29	20	17	10	1	53	27	72
2019	11 to 20 years in current department or agency	14	47	19	13	7	0	61	20	69
2019	More than 20 years in current department or agency	14	48	16	23	0	0	62	23	13
2018	Less than 3 years in current department or agency	30	35	19	9	5	1	66	15	63
2018	3 to 10 years in current department or agency	14	45	20	16	4	0	59	20	64
2018	11 to 20 years in current department or agency	12	53	23	11	1	0	64	13	83
2018	More than 20 years in current department or agency	0	53	20	10	8	9	58	20	11
2017	Less than 3 years in current department or agency	18	50	15	8	6	4	70	15	69
2017	3 to 10 years in current department or agency	13	33	23	24	6	0	47	30	87
2017	11 to 20 years in current department or agency	9	55	14	16	5	2	65	21	97
2017	More than 20 years in current department or agency	9	61	17	9	5	0	70	13	19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	42	6	6	88	6	84
2020	3 to 10 years in current department or agency	51	41	7	2	92	2	74
2020	11 to 20 years in current department or agency	48	46	6	1	93	1	88
2020	More than 20 years in current department or agency	49	37	14	0	86	0	20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	39	6	7	1	85	9	84
2020	3 to 10 years in current department or agency	44	46	6	2	2	91	3	74
2020	11 to 20 years in current department or agency	47	46	4	2	0	93	2	88
2020	More than 20 years in current department or agency	33	57	9	0	0	91	0	20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	35	14	5	0	1	0	81	5	84
2020	3 to 10 years in current department or agency	46	34	16	3	1	0	0	80	4	72
2020	11 to 20 years in current department or agency	43	43	11	1	1	0	0	87	2	86
2020	More than 20 years in current department or agency	52	33	5	5	0	0	5	90	5	19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	33	11	2	3	3	86	3	84
2020	3 to 10 years in current department or agency	53	40	3	3	2	0	94	3	73
2020	11 to 20 years in current department or agency	54	34	6	1	0	5	93	1	88
2020	More than 20 years in current department or agency	44	41	14	0	0	0	86	0	20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	23	2	0	4	0	98	0	84
2020	3 to 10 years in current department or agency	71	26	0	0	3	0	100	0	74
2020	11 to 20 years in current department or agency	74	21	2	1	1	0	97	1	88
2020	More than 20 years in current department or agency	77	18	0	0	0	5	100	0	20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	35	13	6	1	6	79	8	84
2020	3 to 10 years in current department or agency	44	39	10	7	0	0	83	7	74
2020	11 to 20 years in current department or agency	42	42	12	2	2	0	84	4	88
2020	More than 20 years in current department or agency	31	60	9	0	0	0	91	0	20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	30	5	8	4	2	82	13	84
2020	3 to 10 years in current department or agency	51	32	8	8	1	0	83	9	75
2020	11 to 20 years in current department or agency	43	34	13	7	3	0	77	10	88
2020	More than 20 years in current department or agency	57	24	14	5	0	0	82	5	20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	31	6	4	1	2	88	6	84
2020	3 to 10 years in current department or agency	56	33	8	1	2	0	89	3	75
2020	11 to 20 years in current department or agency	55	38	6	0	0	1	94	0	88
2020	More than 20 years in current department or agency	67	24	9	0	0	0	91	0	20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	3 to 10 years in current department or agency	13	36	28	11	12	0	49	23	25
2020	11 to 20 years in current department or agency	19	41	15	18	6	0	61	24	33
2019	3 to 10 years in current department or agency	0	51	27	12	5	6	54	17	18
2019	11 to 20 years in current department or agency	3	32	48	14	3	0	35	17	31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	0	25
2020	11 to 20 years in current department or agency	100	0	33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	3 to 10 years in current department or agency	20	28	29	12	12	0	0	48	23	25
2020	11 to 20 years in current department or agency	19	18	21	30	12	0	0	37	42	33

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	2	98	82
2020	3 to 10 years in current department or agency	7	93	75
2020	11 to 20 years in current department or agency	4	96	87
2020	More than 20 years in current department or agency	5	95	20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	83
2020	3 to 10 years in current department or agency	10	90	75
2020	11 to 20 years in current department or agency	13	87	88
2020	More than 20 years in current department or agency	14	86	20
2019	Less than 3 years in current department or agency	6	94	64
2019	3 to 10 years in current department or agency	11	89	71
2019	11 to 20 years in current department or agency	12	88	69
2019	More than 20 years in current department or agency	14	86	13
2017	Less than 3 years in current department or agency	10	90	69
2017	3 to 10 years in current department or agency	10	90	87
2017	11 to 20 years in current department or agency	11	89	98
2014	11 to 20 years in current department or agency	12	88	90
2014	More than 20 years in current department or agency	0	100	22

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	47	53	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	83	17	11
2017	11 to 20 years in current department or agency	54	46	11
2014	11 to 20 years in current department or agency	54	46	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	42	9	1	0	1	4	89	1	84
2020	3 to 10 years in current department or agency	51	31	5	5	0	5	2	89	6	74
2020	11 to 20 years in current department or agency	48	40	4	2	2	2	1	91	5	88
2020	More than 20 years in current department or agency	32	32	15	0	10	0	11	72	11	20

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	38	11	42	58	84
2020	3 to 10 years in current department or agency	17	68	15	80	20	75
2020	11 to 20 years in current department or agency	19	65	16	77	23	88
2020	More than 20 years in current department or agency	20	55	25	74	26	20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	32	68	43
2020	11 to 20 years in current department or agency	54	46	17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	15	25	7	7	34	2	10	46	46	42
2020	11 to 20 years in current department or agency	0	53	13	18	17	0	0	53	35	17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	0	18	2	21	46	0	12	21	77	43
2020	11 to 20 years in current department or agency	0	24	10	6	18	0	42	42	41	17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	12	15	11	15	1	14	52	31	84
2020	3 to 10 years in current department or agency	55	12	11	5	4	1	11	77	10	75
2020	11 to 20 years in current department or agency	54	17	7	2	7	0	13	81	11	88
2020	More than 20 years in current department or agency	52	5	13	11	0	0	19	70	14	19
2019	Less than 3 years in current department or agency	37	11	14	13	12	2	11	55	29	65
2019	3 to 10 years in current department or agency	54	13	8	9	3	0	13	76	14	72
2019	11 to 20 years in current department or agency	65	7	6	3	4	0	15	85	8	69
2019	More than 20 years in current department or agency	52	0	8	0	0	8	32	87	0	13
2018	Less than 3 years in current department or agency	56	11	6	1	9	2	15	80	12	62
2018	3 to 10 years in current department or agency	60	8	10	5	4	3	9	78	10	65
2018	11 to 20 years in current department or agency	52	14	11	1	4	0	18	80	7	82
2018	More than 20 years in current department or agency	82	0	10	0	0	0	8	89	0	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making