2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 21 2 5 0 0 0 93 5 42
2020 3 to 10 years in the federal public service 53 36 4 3 3 0 0 90 6 65
2020 11 to 20 years in the federal public service 41 45 7 7 0 0 0 86 7 126
2020 More than 20 years in the federal public service 48 38 6 9 0 0 0 85 9 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 19 0 0 0 0 0 100 0 42
2020 3 to 10 years in the federal public service 84 13 0 0 1 0 2 99 1 65
2020 11 to 20 years in the federal public service 66 31 1 2 1 0 0 97 2 124
2020 More than 20 years in the federal public service 65 23 6 2 2 2 0 90 4 51
2017 Less than 3 years in the federal public service 62 24 0 14 0 0 0 86 14 28
2017 3 to 10 years in the federal public service 78 21 2 0 0 0 0 98 0 67
2017 11 to 20 years in the federal public service 74 22 1 3 0 0 0 96 3 127
2017 More than 20 years in the federal public service 60 40 0 0 0 0 0 100 0 48
2014 Less than 3 years in the federal public service 84 16 0 0 0 0 0 100 0 19
2014 3 to 10 years in the federal public service 66 33 0 1 0 0 0 99 1 66
2014 11 to 20 years in the federal public service 71 26 2 2 0 0 0 97 2 114
2014 More than 20 years in the federal public service 66 28 3 2 0 0 0 95 2 54

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 42 15 3 0 2 3 82 3 42
2020 3 to 10 years in the federal public service 45 41 5 7 2 0 0 86 9 65
2020 11 to 20 years in the federal public service 36 34 13 11 2 1 1 72 14 126
2020 More than 20 years in the federal public service 36 45 11 2 7 0 0 80 9 51
2019 Less than 3 years in the federal public service 55 36 9 0 0 0 0 91 0 31
2019 3 to 10 years in the federal public service 58 30 3 7 2 0 0 88 8 60
2019 11 to 20 years in the federal public service 33 39 9 12 7 0 0 72 19 109
2019 More than 20 years in the federal public service 37 30 14 10 9 0 0 67 20 30
2017 Less than 3 years in the federal public service 50 26 15 5 5 0 0 76 9 28
2017 3 to 10 years in the federal public service 45 39 3 9 4 0 0 84 13 67
2017 11 to 20 years in the federal public service 39 30 13 14 5 0 0 68 18 127
2017 More than 20 years in the federal public service 46 32 4 10 8 0 0 78 18 48
2014 Less than 3 years in the federal public service 67 22 5 5 0 0 0 89 5 19
2014 3 to 10 years in the federal public service 49 36 11 3 1 0 0 84 4 66
2014 11 to 20 years in the federal public service 36 42 6 11 5 0 0 77 17 114
2014 More than 20 years in the federal public service 48 34 5 5 7 0 0 82 12 54

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 38 20 3 2 0 0 76 5 42
2020 3 to 10 years in the federal public service 37 37 15 9 1 0 1 74 10 65
2020 11 to 20 years in the federal public service 28 48 16 8 1 0 0 76 8 125
2020 More than 20 years in the federal public service 29 47 11 7 4 0 2 77 11 51
2019 Less than 3 years in the federal public service 29 52 9 3 6 0 0 81 10 31
2019 3 to 10 years in the federal public service 26 44 19 12 0 0 0 70 12 60
2019 11 to 20 years in the federal public service 25 52 9 13 2 0 0 76 15 109
2019 More than 20 years in the federal public service 37 47 7 10 0 0 0 84 10 30
2018 Less than 3 years in the federal public service 24 57 4 15 0 0 0 82 15 26
2018 3 to 10 years in the federal public service 27 42 22 9 0 0 0 69 9 55
2018 11 to 20 years in the federal public service 19 60 10 10 2 0 0 79 11 110
2018 More than 20 years in the federal public service 23 64 6 7 0 0 0 87 7 31
2017 Less than 3 years in the federal public service 27 36 18 19 0 0 0 63 19 28
2017 3 to 10 years in the federal public service 36 46 7 6 4 0 0 83 10 67
2017 11 to 20 years in the federal public service 28 52 13 4 2 0 0 80 6 127
2017 More than 20 years in the federal public service 21 51 12 8 8 0 0 72 16 48
2014 Less than 3 years in the federal public service 36 27 22 11 0 0 5 66 11 19
2014 3 to 10 years in the federal public service 37 44 12 3 0 0 3 84 3 66
2014 11 to 20 years in the federal public service 27 48 15 8 2 0 0 75 10 114
2014 More than 20 years in the federal public service 39 30 16 14 0 0 0 70 14 54

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 41 8 3 0 2 0 90 3 41
2020 3 to 10 years in the federal public service 42 35 11 9 1 0 1 78 11 65
2020 11 to 20 years in the federal public service 40 40 12 6 2 0 0 80 8 124
2020 More than 20 years in the federal public service 45 31 15 8 2 0 0 76 10 50
2019 Less than 3 years in the federal public service 42 42 16 0 0 0 0 84 0 31
2019 3 to 10 years in the federal public service 54 33 6 5 2 0 0 87 7 61
2019 11 to 20 years in the federal public service 44 37 10 7 2 0 0 81 8 106
2019 More than 20 years in the federal public service 43 41 13 3 0 0 0 84 3 30
2017 Less than 3 years in the federal public service 58 24 9 9 0 0 0 81 9 27
2017 3 to 10 years in the federal public service 50 39 5 4 1 0 0 89 6 66
2017 11 to 20 years in the federal public service 45 47 1 6 1 0 1 92 7 126
2017 More than 20 years in the federal public service 42 46 8 4 0 0 0 88 4 47
2014 Less than 3 years in the federal public service 53 27 15 5 0 0 0 79 5 19
2014 3 to 10 years in the federal public service 47 41 6 3 1 0 2 89 5 66
2014 11 to 20 years in the federal public service 44 34 16 5 0 1 0 79 5 114
2014 More than 20 years in the federal public service 42 45 9 4 0 0 0 87 4 53

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 36 11 3 0 0 0 87 3 42
2020 3 to 10 years in the federal public service 54 19 17 4 5 0 0 73 9 63
2020 11 to 20 years in the federal public service 32 34 19 10 2 1 2 68 13 126
2020 More than 20 years in the federal public service 30 37 21 9 2 0 2 68 11 51
2019 Less than 3 years in the federal public service 45 46 3 3 3 0 0 91 6 31
2019 3 to 10 years in the federal public service 39 38 10 10 3 0 0 77 13 61
2019 11 to 20 years in the federal public service 43 34 13 6 4 0 1 77 10 108
2019 More than 20 years in the federal public service 23 53 14 3 7 0 0 76 10 30
2018 Less than 3 years in the federal public service 44 46 7 3 0 0 0 89 3 26
2018 3 to 10 years in the federal public service 39 42 6 10 2 0 2 83 11 55
2018 11 to 20 years in the federal public service 31 47 13 5 3 0 1 79 8 108
2018 More than 20 years in the federal public service 26 45 19 4 6 0 0 71 10 31
2017 Less than 3 years in the federal public service 50 35 8 5 3 0 0 85 7 27
2017 3 to 10 years in the federal public service 40 32 13 12 3 0 0 73 14 67
2017 11 to 20 years in the federal public service 29 46 16 8 1 0 1 75 9 127
2017 More than 20 years in the federal public service 19 30 24 17 10 0 0 49 27 48
2014 Less than 3 years in the federal public service 47 47 0 0 0 0 5 100 0 19
2014 3 to 10 years in the federal public service 37 44 16 3 0 0 0 81 3 66
2014 11 to 20 years in the federal public service 24 34 22 11 5 2 3 60 17 114
2014 More than 20 years in the federal public service 21 43 14 17 2 0 4 66 19 54

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 53 3 3 3 0 0 92 5 42
2020 3 to 10 years in the federal public service 35 38 12 14 1 0 0 73 15 65
2020 11 to 20 years in the federal public service 31 45 15 8 2 0 0 75 10 125
2020 More than 20 years in the federal public service 31 55 5 7 2 0 0 85 9 51
2019 Less than 3 years in the federal public service 45 39 10 3 3 0 0 84 6 31
2019 3 to 10 years in the federal public service 34 43 15 5 3 0 0 77 8 61
2019 11 to 20 years in the federal public service 31 54 6 8 2 0 0 85 10 109
2019 More than 20 years in the federal public service 22 57 13 3 3 0 0 80 7 30
2018 Less than 3 years in the federal public service 44 43 8 4 0 0 0 88 4 26
2018 3 to 10 years in the federal public service 37 47 7 9 0 0 0 84 9 55
2018 11 to 20 years in the federal public service 24 46 22 5 3 0 0 70 8 109
2018 More than 20 years in the federal public service 29 55 13 3 0 0 0 84 3 30
2017 Less than 3 years in the federal public service 42 40 12 3 3 0 0 83 5 28
2017 3 to 10 years in the federal public service 41 47 9 1 1 0 0 88 3 67
2017 11 to 20 years in the federal public service 31 40 17 11 1 0 0 71 11 127
2017 More than 20 years in the federal public service 30 47 10 13 0 0 0 77 13 48
2014 Less than 3 years in the federal public service 27 47 21 5 0 0 0 74 5 19
2014 3 to 10 years in the federal public service 24 58 9 7 2 0 0 82 9 66
2014 11 to 20 years in the federal public service 23 50 15 7 6 0 0 72 13 114
2014 More than 20 years in the federal public service 24 65 9 0 2 0 0 89 2 54

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 33 12 5 3 0 0 80 7 42
2020 3 to 10 years in the federal public service 41 31 18 9 0 1 0 73 9 65
2020 11 to 20 years in the federal public service 24 50 15 11 1 0 0 74 12 126
2020 More than 20 years in the federal public service 22 48 9 11 9 0 0 70 20 51
2019 Less than 3 years in the federal public service 38 33 20 10 0 0 0 71 10 31
2019 3 to 10 years in the federal public service 26 49 13 7 5 0 0 75 12 61
2019 11 to 20 years in the federal public service 20 53 18 7 2 0 0 73 9 109
2019 More than 20 years in the federal public service 23 51 10 13 3 0 0 73 17 30
2018 Less than 3 years in the federal public service 55 14 23 8 0 0 0 69 8 26
2018 3 to 10 years in the federal public service 35 29 25 11 0 0 0 64 11 55
2018 11 to 20 years in the federal public service 19 41 29 11 1 0 0 59 12 108
2018 More than 20 years in the federal public service 25 42 17 3 13 0 0 67 16 30
2017 Less than 3 years in the federal public service 41 34 16 7 3 0 0 75 10 28
2017 3 to 10 years in the federal public service 26 41 13 11 9 0 0 67 20 67
2017 11 to 20 years in the federal public service 21 40 20 15 4 0 0 61 19 127
2017 More than 20 years in the federal public service 21 29 18 22 11 0 0 50 33 48
2014 Less than 3 years in the federal public service 27 53 0 11 0 0 9 88 12 19
2014 3 to 10 years in the federal public service 23 32 32 9 5 0 0 55 14 65
2014 11 to 20 years in the federal public service 17 37 21 12 12 0 0 55 24 114
2014 More than 20 years in the federal public service 22 48 16 9 5 0 0 70 14 54

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 38 7 15 0 0 0 78 15 42
2020 3 to 10 years in the federal public service 31 37 9 20 4 0 0 68 23 65
2020 11 to 20 years in the federal public service 25 42 15 14 3 0 0 68 17 125
2020 More than 20 years in the federal public service 29 39 13 15 4 0 0 68 19 49
2019 Less than 3 years in the federal public service 19 68 10 0 3 0 0 87 3 31
2019 3 to 10 years in the federal public service 16 54 22 3 3 0 2 71 7 61
2019 11 to 20 years in the federal public service 13 59 15 9 4 0 0 72 13 108
2019 More than 20 years in the federal public service 20 50 17 14 0 0 0 70 14 30
2018 Less than 3 years in the federal public service 29 59 8 4 0 0 0 88 4 26
2018 3 to 10 years in the federal public service 22 53 13 10 2 0 0 75 12 55
2018 11 to 20 years in the federal public service 17 55 17 11 1 0 0 71 12 109
2018 More than 20 years in the federal public service 33 31 27 7 3 0 0 64 10 31
2017 Less than 3 years in the federal public service 27 31 27 12 3 0 0 58 15 28
2017 3 to 10 years in the federal public service 35 37 16 10 3 0 0 71 13 67
2017 11 to 20 years in the federal public service 24 50 13 11 2 0 0 74 14 127
2017 More than 20 years in the federal public service 17 47 14 17 6 0 0 63 23 48

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 30 21 3 0 0 0 76 3 42
2020 3 to 10 years in the federal public service 39 43 7 8 2 0 2 84 10 65
2020 11 to 20 years in the federal public service 38 45 9 6 2 0 0 83 8 126
2020 More than 20 years in the federal public service 41 39 7 11 2 0 0 80 13 51
2019 Less than 3 years in the federal public service 26 68 3 0 3 0 0 94 3 31
2019 3 to 10 years in the federal public service 31 46 16 5 2 0 0 77 7 61
2019 11 to 20 years in the federal public service 34 50 11 5 1 0 0 84 6 109
2019 More than 20 years in the federal public service 29 54 13 3 0 0 0 83 3 30
2018 Less than 3 years in the federal public service 32 55 8 0 0 4 0 91 0 26
2018 3 to 10 years in the federal public service 29 59 10 2 0 0 0 88 2 54
2018 11 to 20 years in the federal public service 36 46 14 4 1 0 0 82 5 109
2018 More than 20 years in the federal public service 39 48 7 7 0 0 0 86 7 31
2017 Less than 3 years in the federal public service 47 31 19 0 3 0 0 79 3 28
2017 3 to 10 years in the federal public service 48 37 6 3 6 0 0 85 9 67
2017 11 to 20 years in the federal public service 27 53 17 2 1 0 0 80 3 126
2017 More than 20 years in the federal public service 37 43 9 6 4 0 0 80 11 48
2014 Less than 3 years in the federal public service 38 31 16 11 0 5 0 72 11 19
2014 3 to 10 years in the federal public service 24 54 17 3 2 0 0 78 5 65
2014 11 to 20 years in the federal public service 31 48 10 4 5 1 0 80 9 113
2014 More than 20 years in the federal public service 46 43 9 2 0 0 0 89 2 54

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 35 13 10 3 0 0 75 13 42
2020 3 to 10 years in the federal public service 37 33 15 14 0 0 0 70 14 65
2020 11 to 20 years in the federal public service 23 45 20 11 2 0 0 68 13 126
2020 More than 20 years in the federal public service 36 30 15 13 6 0 0 66 19 51
2019 Less than 3 years in the federal public service 42 36 16 3 3 0 0 77 6 31
2019 3 to 10 years in the federal public service 26 42 20 7 5 0 0 68 12 60
2019 11 to 20 years in the federal public service 24 46 16 11 3 0 0 71 14 109
2019 More than 20 years in the federal public service 20 41 19 20 0 0 0 60 20 30
2018 Less than 3 years in the federal public service 37 48 12 0 3 0 0 84 3 26
2018 3 to 10 years in the federal public service 33 44 18 6 0 0 0 77 6 55
2018 11 to 20 years in the federal public service 21 46 21 11 1 0 0 67 12 109
2018 More than 20 years in the federal public service 22 39 22 11 6 0 0 61 16 31
2017 Less than 3 years in the federal public service 33 36 16 12 3 0 0 69 14 28
2017 3 to 10 years in the federal public service 37 34 12 12 4 0 0 72 16 67
2017 11 to 20 years in the federal public service 23 41 17 13 6 0 0 64 19 127
2017 More than 20 years in the federal public service 23 36 12 22 6 0 0 59 29 48

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 35 18 0 3 0 0 80 3 42
2020 3 to 10 years in the federal public service 37 33 19 9 3 0 0 69 12 64
2020 11 to 20 years in the federal public service 44 37 15 4 1 0 0 81 5 126
2020 More than 20 years in the federal public service 51 35 5 6 4 0 0 85 9 51
2019 Less than 3 years in the federal public service 48 39 7 3 3 0 0 87 6 31
2019 3 to 10 years in the federal public service 39 40 15 3 3 0 0 78 7 61
2019 11 to 20 years in the federal public service 41 47 8 4 0 0 0 88 4 109
2019 More than 20 years in the federal public service 36 54 7 3 0 0 0 90 3 30
2018 Less than 3 years in the federal public service 41 55 5 0 0 0 0 95 0 26
2018 3 to 10 years in the federal public service 44 41 9 5 0 0 0 85 5 53
2018 11 to 20 years in the federal public service 41 44 11 4 0 0 0 85 4 108
2018 More than 20 years in the federal public service 46 45 3 6 0 0 0 91 6 31
2017 Less than 3 years in the federal public service 47 31 8 6 7 0 0 78 13 28
2017 3 to 10 years in the federal public service 48 41 6 4 0 0 0 90 4 67
2017 11 to 20 years in the federal public service 41 46 11 2 0 0 0 87 2 126
2017 More than 20 years in the federal public service 42 48 8 2 0 0 0 90 2 47
2014 Less than 3 years in the federal public service 48 21 26 5 0 0 0 69 5 19
2014 3 to 10 years in the federal public service 43 46 5 3 3 0 0 89 6 66
2014 11 to 20 years in the federal public service 41 44 11 2 3 0 0 84 5 114
2014 More than 20 years in the federal public service 52 39 7 2 0 0 0 91 2 54

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 33 22 5 3 3 0 70 8 42
2020 3 to 10 years in the federal public service 31 43 12 13 1 0 0 74 14 65
2020 11 to 20 years in the federal public service 21 43 16 17 2 0 0 64 19 126
2020 More than 20 years in the federal public service 26 29 24 17 4 0 0 55 20 51
2019 Less than 3 years in the federal public service 19 52 20 6 3 0 0 71 9 31
2019 3 to 10 years in the federal public service 22 43 18 12 3 0 2 66 15 61
2019 11 to 20 years in the federal public service 18 51 14 13 4 0 0 69 17 109
2019 More than 20 years in the federal public service 20 49 7 24 0 0 0 68 24 29
2018 Less than 3 years in the federal public service 28 33 20 15 0 0 5 64 15 25
2018 3 to 10 years in the federal public service 29 47 14 7 2 0 0 77 9 55
2018 11 to 20 years in the federal public service 20 41 23 13 3 0 0 61 15 109
2018 More than 20 years in the federal public service 24 32 22 19 3 0 0 56 22 31
2017 Less than 3 years in the federal public service 23 51 16 5 5 0 0 74 10 28
2017 3 to 10 years in the federal public service 36 32 11 13 8 0 0 68 21 67
2017 11 to 20 years in the federal public service 20 37 25 15 3 0 0 57 18 126
2017 More than 20 years in the federal public service 21 37 17 18 6 0 0 58 25 47
2014 Less than 3 years in the federal public service 33 36 10 21 0 0 0 69 21 19
2014 3 to 10 years in the federal public service 18 55 10 12 3 1 0 75 16 65
2014 11 to 20 years in the federal public service 19 38 23 10 9 0 0 57 20 114
2014 More than 20 years in the federal public service 18 47 17 11 6 0 2 66 17 54

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 24 22 4 3 0 0 71 7 42
2020 3 to 10 years in the federal public service 41 32 12 14 2 0 0 73 15 65
2020 11 to 20 years in the federal public service 24 40 19 14 2 0 0 64 16 126
2020 More than 20 years in the federal public service 32 29 19 13 7 0 0 61 20 51
2019 Less than 3 years in the federal public service 29 39 23 6 3 0 0 68 10 31
2019 3 to 10 years in the federal public service 29 31 21 12 7 0 0 60 18 61
2019 11 to 20 years in the federal public service 27 46 14 10 3 0 0 73 13 109
2019 More than 20 years in the federal public service 19 53 14 10 3 0 0 73 14 30
2018 Less than 3 years in the federal public service 28 45 16 7 3 0 0 73 11 26
2018 3 to 10 years in the federal public service 28 56 9 7 0 0 0 84 7 55
2018 11 to 20 years in the federal public service 30 34 15 19 2 0 0 64 21 108
2018 More than 20 years in the federal public service 23 30 27 14 6 0 0 53 19 30
2017 Less than 3 years in the federal public service 31 51 13 3 3 0 0 82 5 28
2017 3 to 10 years in the federal public service 39 35 13 7 6 0 0 74 13 67
2017 11 to 20 years in the federal public service 21 37 25 13 4 0 0 59 17 126
2017 More than 20 years in the federal public service 20 48 8 12 12 0 0 68 24 47
2014 Less than 3 years in the federal public service 38 36 21 5 0 0 0 74 5 19
2014 3 to 10 years in the federal public service 29 37 15 14 5 0 0 66 18 66
2014 11 to 20 years in the federal public service 24 31 21 18 6 0 0 55 24 114
2014 More than 20 years in the federal public service 18 47 12 14 9 0 0 65 23 54

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 49 13 2 0 0 0 85 2 42
2020 3 to 10 years in the federal public service 36 41 11 12 0 0 0 78 12 65
2020 11 to 20 years in the federal public service 23 41 21 11 4 0 0 64 15 124
2020 More than 20 years in the federal public service 26 45 14 8 8 0 0 71 15 50
2019 Less than 3 years in the federal public service 42 42 10 3 3 0 0 84 7 31
2019 3 to 10 years in the federal public service 21 53 18 5 3 0 0 74 8 61
2019 11 to 20 years in the federal public service 18 57 17 8 0 0 0 75 8 104
2019 More than 20 years in the federal public service 24 55 11 10 0 0 0 79 10 29
2018 Less than 3 years in the federal public service 32 50 18 0 0 0 0 82 0 26
2018 3 to 10 years in the federal public service 30 36 22 10 2 0 0 66 11 55
2018 11 to 20 years in the federal public service 17 49 20 14 0 0 0 66 14 109
2018 More than 20 years in the federal public service 21 38 22 13 6 0 0 59 19 31
2017 Less than 3 years in the federal public service 34 50 10 3 3 0 0 84 6 28
2017 3 to 10 years in the federal public service 35 44 15 1 5 0 0 79 6 66
2017 11 to 20 years in the federal public service 23 44 19 13 1 0 0 67 14 126
2017 More than 20 years in the federal public service 14 46 27 9 4 0 0 60 13 47
2014 Less than 3 years in the federal public service 42 47 0 0 0 0 11 100 0 19
2014 3 to 10 years in the federal public service 25 44 23 5 3 0 0 70 8 66
2014 11 to 20 years in the federal public service 24 37 24 9 5 0 0 61 15 114
2014 More than 20 years in the federal public service 22 51 14 9 4 0 0 73 13 54

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 36 16 0 3 0 0 82 3 42
2020 3 to 10 years in the federal public service 35 42 9 9 4 0 0 77 14 65
2020 11 to 20 years in the federal public service 30 47 12 10 1 0 0 77 11 123
2020 More than 20 years in the federal public service 24 65 3 6 2 0 0 89 7 51
2019 Less than 3 years in the federal public service 48 39 7 3 3 0 0 87 6 31
2019 3 to 10 years in the federal public service 34 43 16 3 3 0 0 77 7 61
2019 11 to 20 years in the federal public service 37 52 6 4 1 0 0 89 5 108
2019 More than 20 years in the federal public service 20 60 14 6 0 0 0 80 6 30
2018 Less than 3 years in the federal public service 41 55 4 0 0 0 0 96 0 26
2018 3 to 10 years in the federal public service 41 41 13 5 0 0 0 82 5 55
2018 11 to 20 years in the federal public service 21 54 18 6 1 0 0 75 7 108
2018 More than 20 years in the federal public service 33 55 9 3 0 0 0 88 3 31
2017 Less than 3 years in the federal public service 45 36 11 7 0 0 0 81 7 28
2017 3 to 10 years in the federal public service 49 36 11 4 0 0 0 85 4 67
2017 11 to 20 years in the federal public service 33 35 23 6 2 1 0 69 8 126
2017 More than 20 years in the federal public service 30 49 11 9 0 0 0 80 9 46
2014 Less than 3 years in the federal public service 48 42 5 5 0 0 0 89 5 19
2014 3 to 10 years in the federal public service 29 57 8 3 3 0 0 86 6 65
2014 11 to 20 years in the federal public service 27 52 11 9 2 0 0 78 11 114
2014 More than 20 years in the federal public service 29 60 7 2 2 0 0 89 4 54

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 39 13 7 3 0 0 77 10 42
2020 3 to 10 years in the federal public service 30 28 22 14 4 0 2 59 19 65
2020 11 to 20 years in the federal public service 19 26 25 15 14 0 0 46 30 125
2020 More than 20 years in the federal public service 16 23 29 13 17 0 2 40 30 51
2019 Less than 3 years in the federal public service 48 42 7 3 0 0 0 90 3 31
2019 3 to 10 years in the federal public service 39 47 5 5 5 0 0 85 10 61
2019 11 to 20 years in the federal public service 28 29 20 16 7 0 0 57 23 107
2019 More than 20 years in the federal public service 24 51 11 7 7 0 0 75 14 29
2018 Less than 3 years in the federal public service 67 23 0 10 0 0 0 90 10 26
2018 3 to 10 years in the federal public service 35 37 19 6 3 0 0 72 9 55
2018 11 to 20 years in the federal public service 34 28 28 6 4 0 0 62 10 110
2018 More than 20 years in the federal public service 33 47 17 3 0 0 0 80 3 31
2017 Less than 3 years in the federal public service 65 32 0 3 0 0 0 97 3 28
2017 3 to 10 years in the federal public service 33 41 14 10 3 0 0 73 13 67
2017 11 to 20 years in the federal public service 32 39 17 8 3 0 0 71 11 127
2017 More than 20 years in the federal public service 27 38 18 8 9 0 0 66 16 48
2014 Less than 3 years in the federal public service 58 25 11 6 0 0 0 84 6 19
2014 3 to 10 years in the federal public service 36 42 14 7 0 0 1 79 7 66
2014 11 to 20 years in the federal public service 33 34 20 10 3 0 0 67 12 114
2014 More than 20 years in the federal public service 30 38 20 3 9 0 0 68 13 54

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 23 35 20 5 2 3 26 37 41
2020 3 to 10 years in the federal public service 20 30 32 11 7 0 0 18 50 65
2020 11 to 20 years in the federal public service 22 40 29 7 1 1 0 8 63 126
2020 More than 20 years in the federal public service 26 42 23 7 2 0 0 9 68 51
2019 Less than 3 years in the federal public service 13 10 48 19 7 3 0 27 23 31
2019 3 to 10 years in the federal public service 8 48 34 6 2 0 2 8 57 61
2019 11 to 20 years in the federal public service 19 34 37 6 4 0 0 10 54 109
2019 More than 20 years in the federal public service 13 47 23 16 0 0 0 16 61 30
2018 Less than 3 years in the federal public service 0 30 41 13 3 3 9 19 35 26
2018 3 to 10 years in the federal public service 12 39 29 16 2 2 0 19 52 55
2018 11 to 20 years in the federal public service 13 42 39 5 1 0 0 6 55 110
2018 More than 20 years in the federal public service 9 35 40 10 4 3 0 14 45 31
2017 Less than 3 years in the federal public service 0 16 34 22 22 3 3 47 17 28
2017 3 to 10 years in the federal public service 10 29 42 14 6 0 0 20 38 67
2017 11 to 20 years in the federal public service 8 37 43 8 4 0 1 12 45 127
2017 More than 20 years in the federal public service 4 34 47 6 6 0 2 13 39 48
2014 Less than 3 years in the federal public service 16 11 21 26 16 5 5 46 31 19
2014 3 to 10 years in the federal public service 9 33 39 15 3 0 2 18 42 66
2014 11 to 20 years in the federal public service 15 42 31 11 1 0 0 12 57 114
2014 More than 20 years in the federal public service 9 31 40 14 4 0 2 18 41 54

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 9 22 14 25 12 5 47 26 41
2020 3 to 10 years in the federal public service 11 18 29 29 5 6 2 37 31 65
2020 11 to 20 years in the federal public service 13 28 35 16 6 2 1 22 42 125
2020 More than 20 years in the federal public service 13 28 34 10 8 4 2 20 44 51
2019 Less than 3 years in the federal public service 10 16 16 29 29 0 0 58 26 31
2019 3 to 10 years in the federal public service 13 20 28 26 8 3 2 35 35 61
2019 11 to 20 years in the federal public service 7 25 39 21 5 2 0 27 33 108
2019 More than 20 years in the federal public service 13 37 24 17 6 3 0 24 52 30
2018 Less than 3 years in the federal public service 0 8 45 16 23 3 5 42 9 26
2018 3 to 10 years in the federal public service 11 24 27 25 9 3 2 35 37 55
2018 11 to 20 years in the federal public service 12 25 44 17 2 0 0 19 37 110
2018 More than 20 years in the federal public service 10 18 36 23 10 3 0 34 29 31
2017 Less than 3 years in the federal public service 3 11 24 29 30 3 0 61 14 28
2017 3 to 10 years in the federal public service 6 20 29 28 10 3 3 41 28 66
2017 11 to 20 years in the federal public service 10 24 33 23 8 1 2 32 34 127
2017 More than 20 years in the federal public service 6 25 36 18 13 0 2 32 32 48
2014 Less than 3 years in the federal public service 16 0 27 17 25 11 5 49 19 19
2014 3 to 10 years in the federal public service 7 35 38 9 9 0 2 19 42 66
2014 11 to 20 years in the federal public service 13 30 38 15 3 0 0 19 43 113
2014 More than 20 years in the federal public service 7 25 40 20 4 0 5 25 34 54

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 24 32 12 7 10 0 21 43 41
2020 3 to 10 years in the federal public service 18 34 31 9 3 1 3 13 55 65
2020 11 to 20 years in the federal public service 30 27 22 15 5 2 0 20 58 126
2020 More than 20 years in the federal public service 49 18 18 7 4 2 2 11 70 51
2019 Less than 3 years in the federal public service 20 16 42 16 7 0 0 22 36 31
2019 3 to 10 years in the federal public service 24 25 31 16 3 0 2 19 49 61
2019 11 to 20 years in the federal public service 31 28 23 14 3 0 1 17 60 109
2019 More than 20 years in the federal public service 38 37 13 9 3 0 0 12 75 30
2018 Less than 3 years in the federal public service 32 15 13 23 8 0 9 34 52 26
2018 3 to 10 years in the federal public service 19 23 37 11 10 0 0 21 42 55
2018 11 to 20 years in the federal public service 34 37 18 10 1 0 0 11 71 110
2018 More than 20 years in the federal public service 38 30 23 0 7 0 3 7 69 31
2017 Less than 3 years in the federal public service 20 22 24 26 5 3 0 32 43 28
2017 3 to 10 years in the federal public service 24 30 29 13 3 0 2 16 55 67
2017 11 to 20 years in the federal public service 37 35 24 2 1 1 1 3 73 127
2017 More than 20 years in the federal public service 38 25 24 2 11 0 0 12 64 48
2014 Less than 3 years in the federal public service 27 32 21 5 5 5 5 10 66 19
2014 3 to 10 years in the federal public service 32 31 26 10 1 0 0 12 63 66
2014 11 to 20 years in the federal public service 43 29 20 6 2 0 1 8 72 114
2014 More than 20 years in the federal public service 32 38 13 9 4 0 4 13 73 54

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 22 24 22 17 7 0 43 32 41
2020 3 to 10 years in the federal public service 11 28 31 22 6 0 1 28 40 65
2020 11 to 20 years in the federal public service 22 38 27 11 1 2 0 12 61 126
2020 More than 20 years in the federal public service 32 29 29 7 2 0 0 10 61 51
2019 Less than 3 years in the federal public service 7 23 32 13 26 0 0 39 29 31
2019 3 to 10 years in the federal public service 7 27 39 21 3 2 2 25 35 61
2019 11 to 20 years in the federal public service 17 34 44 4 1 0 0 5 51 109
2019 More than 20 years in the federal public service 20 40 27 13 0 0 0 13 60 30
2018 Less than 3 years in the federal public service 4 10 37 33 7 0 9 44 15 26
2018 3 to 10 years in the federal public service 9 27 46 18 0 0 0 18 36 55
2018 11 to 20 years in the federal public service 13 34 41 11 1 0 0 12 47 110
2018 More than 20 years in the federal public service 10 42 38 7 3 0 0 10 52 30
2017 Less than 3 years in the federal public service 3 15 36 41 3 3 0 45 18 28
2017 3 to 10 years in the federal public service 11 25 41 17 3 0 2 21 38 67
2017 11 to 20 years in the federal public service 14 32 34 16 3 1 1 19 47 127
2017 More than 20 years in the federal public service 15 34 39 8 4 0 0 12 49 48
2014 Less than 3 years in the federal public service 0 11 28 31 15 16 0 54 13 19
2014 3 to 10 years in the federal public service 4 23 40 28 5 0 0 32 27 66
2014 11 to 20 years in the federal public service 13 30 34 19 3 0 0 22 44 114
2014 More than 20 years in the federal public service 7 25 52 13 4 0 0 16 32 54

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 10 17 20 19 9 8 46 33 40
2020 3 to 10 years in the federal public service 18 22 24 19 11 2 3 32 42 65
2020 11 to 20 years in the federal public service 30 32 26 10 1 1 0 11 63 126
2020 More than 20 years in the federal public service 30 30 21 10 2 2 4 13 64 51
2019 Less than 3 years in the federal public service 13 10 29 13 29 7 0 45 24 31
2019 3 to 10 years in the federal public service 17 28 30 16 5 2 3 22 47 61
2019 11 to 20 years in the federal public service 24 41 23 7 4 0 2 11 66 109
2019 More than 20 years in the federal public service 24 36 14 24 3 0 0 27 60 30
2018 Less than 3 years in the federal public service 7 23 19 27 21 0 5 50 31 26
2018 3 to 10 years in the federal public service 27 31 25 16 0 0 0 16 58 54
2018 11 to 20 years in the federal public service 20 40 30 6 4 0 2 10 60 110
2018 More than 20 years in the federal public service 16 31 40 7 6 0 0 13 47 31
2017 Less than 3 years in the federal public service 12 7 14 20 34 3 10 62 22 28
2017 3 to 10 years in the federal public service 21 30 29 8 9 2 2 18 52 65
2017 11 to 20 years in the federal public service 21 27 35 16 1 0 1 17 48 127
2017 More than 20 years in the federal public service 24 31 23 18 2 0 2 21 55 47
2014 Less than 3 years in the federal public service 5 11 32 22 20 10 0 47 18 19
2014 3 to 10 years in the federal public service 21 38 26 7 8 0 0 15 59 66
2014 11 to 20 years in the federal public service 34 33 23 5 3 0 1 9 68 114
2014 More than 20 years in the federal public service 27 31 34 0 5 0 2 6 60 54

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 15 15 19 14 22 10 5 42 36 41
2020 3 to 10 years in the federal public service 12 22 21 22 8 9 6 36 39 65
2020 11 to 20 years in the federal public service 13 24 31 22 6 3 1 29 38 126
2020 More than 20 years in the federal public service 13 22 29 23 6 4 2 31 38 50
2019 Less than 3 years in the federal public service 3 26 16 16 29 3 6 50 32 31
2019 3 to 10 years in the federal public service 21 25 18 14 15 3 3 31 49 61
2019 11 to 20 years in the federal public service 10 24 35 17 11 1 2 30 34 109
2019 More than 20 years in the federal public service 20 20 17 27 13 0 3 41 41 30
2018 Less than 3 years in the federal public service 3 19 31 23 20 0 5 44 23 26
2018 3 to 10 years in the federal public service 13 25 25 28 7 2 0 36 38 55
2018 11 to 20 years in the federal public service 14 28 26 24 5 1 2 30 43 110
2018 More than 20 years in the federal public service 13 22 28 19 13 0 6 34 37 31
2017 Less than 3 years in the federal public service 11 10 38 10 23 6 3 35 23 28
2017 3 to 10 years in the federal public service 7 27 23 23 14 2 4 40 36 67
2017 11 to 20 years in the federal public service 13 23 20 27 12 2 2 41 38 127
2017 More than 20 years in the federal public service 9 21 15 39 12 0 4 53 32 48
2014 Less than 3 years in the federal public service 23 22 0 24 21 11 0 50 50 18
2014 3 to 10 years in the federal public service 17 21 26 22 10 2 3 33 40 65
2014 11 to 20 years in the federal public service 9 26 32 17 13 2 2 30 36 114
2014 More than 20 years in the federal public service 7 33 28 16 11 0 5 28 42 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 22 43 15 12 3 0 28 27 41
2020 3 to 10 years in the federal public service 8 32 41 11 5 3 0 16 42 65
2020 11 to 20 years in the federal public service 23 29 30 13 2 3 0 16 53 126
2020 More than 20 years in the federal public service 26 25 26 13 2 5 4 16 56 51
2019 Less than 3 years in the federal public service 7 13 42 19 10 6 3 32 21 31
2019 3 to 10 years in the federal public service 8 35 28 19 6 2 2 27 44 61
2019 11 to 20 years in the federal public service 16 22 43 16 2 0 1 18 39 109
2019 More than 20 years in the federal public service 14 49 21 14 3 0 0 16 63 29
2018 Less than 3 years in the federal public service 3 32 20 24 7 4 9 36 41 26
2018 3 to 10 years in the federal public service 9 22 42 16 6 2 4 23 32 55
2018 11 to 20 years in the federal public service 26 30 36 5 2 1 1 7 57 110
2018 More than 20 years in the federal public service 22 29 36 4 7 3 0 11 52 31
2017 Less than 3 years in the federal public service 6 10 42 7 27 3 5 37 18 28
2017 3 to 10 years in the federal public service 12 29 36 14 6 3 0 21 42 67
2017 11 to 20 years in the federal public service 20 37 28 9 1 1 4 11 60 127
2017 More than 20 years in the federal public service 22 18 46 6 5 4 0 11 42 47
2014 Less than 3 years in the federal public service 11 16 16 16 10 27 5 37 39 19
2014 3 to 10 years in the federal public service 14 30 39 14 3 0 0 17 44 66
2014 11 to 20 years in the federal public service 27 30 36 6 1 0 1 7 57 114
2014 More than 20 years in the federal public service 11 42 34 7 4 0 2 11 54 54

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 7 23 41 26 3 0 68 8 41
2020 3 to 10 years in the federal public service 0 9 27 33 29 1 0 63 10 64
2020 11 to 20 years in the federal public service 3 10 39 37 10 1 0 48 13 126
2020 More than 20 years in the federal public service 6 9 33 31 21 0 0 52 15 51
2019 Less than 3 years in the federal public service 0 6 45 35 13 0 0 48 6 31
2019 3 to 10 years in the federal public service 3 8 34 31 22 2 0 53 12 61
2019 11 to 20 years in the federal public service 4 16 36 33 10 0 1 44 20 109
2019 More than 20 years in the federal public service 7 26 33 27 3 3 0 32 34 30
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 36 12 0 3 11 5 82 3 42
2020 3 to 10 years in the federal public service 37 27 15 9 2 9 2 71 12 65
2020 11 to 20 years in the federal public service 24 36 18 8 2 5 8 69 11 126
2020 More than 20 years in the federal public service 27 33 15 11 4 6 4 66 17 51
2019 Less than 3 years in the federal public service 32 46 6 6 0 6 3 86 7 31
2019 3 to 10 years in the federal public service 32 36 12 2 8 7 3 76 11 61
2019 11 to 20 years in the federal public service 24 35 13 13 4 9 1 66 19 109
2019 More than 20 years in the federal public service 30 37 17 10 3 0 3 69 14 30
2018 Less than 3 years in the federal public service 17 46 15 5 7 10 0 70 13 26
2018 3 to 10 years in the federal public service 29 38 17 10 0 0 5 71 11 54
2018 11 to 20 years in the federal public service 13 46 18 7 4 8 3 67 13 110
2018 More than 20 years in the federal public service 18 44 9 13 10 0 6 66 24 31
2017 Less than 3 years in the federal public service 47 27 12 3 3 3 5 81 6 28
2017 3 to 10 years in the federal public service 38 27 17 5 6 5 1 70 12 67
2017 11 to 20 years in the federal public service 28 30 14 13 8 4 3 61 23 127
2017 More than 20 years in the federal public service 17 35 17 14 8 6 4 57 25 48
2014 Less than 3 years in the federal public service 52 11 5 11 0 0 21 80 13 19
2014 3 to 10 years in the federal public service 32 22 15 14 4 1 11 62 20 66
2014 11 to 20 years in the federal public service 25 33 17 5 10 8 4 65 17 114
2014 More than 20 years in the federal public service 24 43 21 6 7 0 0 67 12 54

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 30 0 0 3 0 0 97 3 42
2020 3 to 10 years in the federal public service 58 33 4 6 0 0 0 91 6 65
2020 11 to 20 years in the federal public service 64 27 5 2 2 0 1 91 4 126
2020 More than 20 years in the federal public service 58 29 4 8 2 0 0 87 10 50
2019 Less than 3 years in the federal public service 63 20 10 7 0 0 0 83 7 30
2019 3 to 10 years in the federal public service 52 32 6 7 2 2 0 85 8 61
2019 11 to 20 years in the federal public service 51 37 4 7 2 0 0 88 8 109
2019 More than 20 years in the federal public service 56 31 3 7 0 3 0 90 7 30
2018 Less than 3 years in the federal public service 57 30 5 8 0 0 0 87 8 26
2018 3 to 10 years in the federal public service 59 30 7 4 0 0 0 89 4 55
2018 11 to 20 years in the federal public service 42 42 9 5 2 0 0 84 6 109
2018 More than 20 years in the federal public service 47 31 6 10 6 0 0 78 16 31
2017 Less than 3 years in the federal public service 66 23 6 5 0 0 0 90 5 28
2017 3 to 10 years in the federal public service 49 30 10 2 6 3 0 82 8 67
2017 11 to 20 years in the federal public service 43 35 10 9 2 0 0 78 12 127
2017 More than 20 years in the federal public service 40 38 7 9 8 0 0 77 16 48
2014 Less than 3 years in the federal public service 47 32 10 5 0 5 0 83 6 19
2014 3 to 10 years in the federal public service 47 36 13 3 0 0 0 83 3 66
2014 11 to 20 years in the federal public service 47 35 9 5 3 0 0 82 8 114
2014 More than 20 years in the federal public service 53 31 5 5 6 0 0 84 11 54

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 17 0 3 3 0 0 95 5 41
2020 3 to 10 years in the federal public service 62 34 3 1 0 0 0 96 1 64
2020 11 to 20 years in the federal public service 65 27 3 2 2 0 0 93 4 126
2020 More than 20 years in the federal public service 56 36 4 4 0 0 0 92 4 50
2019 Less than 3 years in the federal public service 55 39 6 0 0 0 0 94 0 31
2019 3 to 10 years in the federal public service 56 39 2 2 2 0 0 95 3 61
2019 11 to 20 years in the federal public service 54 31 10 5 0 0 0 85 5 108
2019 More than 20 years in the federal public service 56 34 10 0 0 0 0 90 0 30
2018 Less than 3 years in the federal public service 48 45 3 4 0 0 0 93 4 26
2018 3 to 10 years in the federal public service 60 34 4 2 0 0 0 95 2 55
2018 11 to 20 years in the federal public service 48 42 4 5 1 0 0 90 6 110
2018 More than 20 years in the federal public service 43 35 13 6 3 0 0 78 9 31
2017 Less than 3 years in the federal public service 62 34 0 3 0 0 0 97 3 28
2017 3 to 10 years in the federal public service 53 40 6 1 0 0 0 93 1 67
2017 11 to 20 years in the federal public service 36 48 11 4 1 0 0 85 4 127
2017 More than 20 years in the federal public service 43 31 7 17 2 0 0 74 19 48
2014 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 19
2014 3 to 10 years in the federal public service 47 36 10 5 1 0 0 83 6 66
2014 11 to 20 years in the federal public service 39 51 4 5 1 0 0 90 6 114
2014 More than 20 years in the federal public service 43 46 7 2 2 0 0 89 4 54

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 38 5 3 3 0 0 89 5 42
2020 3 to 10 years in the federal public service 58 24 14 4 0 0 0 82 4 65
2020 11 to 20 years in the federal public service 50 31 12 4 1 2 0 83 5 126
2020 More than 20 years in the federal public service 36 44 14 6 0 0 0 80 6 50
2019 Less than 3 years in the federal public service 49 38 10 0 3 0 0 87 3 31
2019 3 to 10 years in the federal public service 49 38 10 2 2 0 0 87 3 61
2019 11 to 20 years in the federal public service 42 45 9 3 1 0 0 88 4 108
2019 More than 20 years in the federal public service 30 53 13 3 0 0 0 83 3 30
2018 Less than 3 years in the federal public service 38 47 12 3 0 0 0 85 3 26
2018 3 to 10 years in the federal public service 50 45 4 0 0 2 0 96 0 55
2018 11 to 20 years in the federal public service 31 47 18 4 0 0 0 77 4 110
2018 More than 20 years in the federal public service 35 47 13 3 3 0 0 81 6 31

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 22 10 3 0 9 5 85 3 42
2020 3 to 10 years in the federal public service 58 24 6 3 0 7 1 90 4 64
2020 11 to 20 years in the federal public service 53 25 5 2 3 6 6 89 5 126
2020 More than 20 years in the federal public service 40 38 14 0 0 2 6 85 0 51
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 18 13 3 3 2 10 80 6 42
2020 3 to 10 years in the federal public service 53 35 11 1 0 0 0 88 1 65
2020 11 to 20 years in the federal public service 52 31 12 3 1 0 2 84 4 125
2020 More than 20 years in the federal public service 46 41 4 4 4 0 2 89 8 51
2019 Less than 3 years in the federal public service 45 33 13 3 3 0 3 80 7 31
2019 3 to 10 years in the federal public service 50 35 8 2 2 2 2 88 3 61
2019 11 to 20 years in the federal public service 56 28 9 3 0 2 2 88 3 109
2019 More than 20 years in the federal public service 53 37 10 0 0 0 0 90 0 30

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 36 12 3 3 5 0 82 6 42
2020 3 to 10 years in the federal public service 47 37 14 1 0 1 0 85 1 65
2020 11 to 20 years in the federal public service 48 34 10 7 1 1 0 82 8 126
2020 More than 20 years in the federal public service 37 46 6 3 6 2 0 85 9 51
2019 Less than 3 years in the federal public service 35 45 10 3 3 0 3 83 7 31
2019 3 to 10 years in the federal public service 34 41 16 5 3 0 0 75 8 61
2019 11 to 20 years in the federal public service 39 45 7 7 2 0 0 84 8 108
2019 More than 20 years in the federal public service 36 40 17 7 0 0 0 76 7 30
2018 Less than 3 years in the federal public service 39 50 0 3 4 3 0 92 8 26
2018 3 to 10 years in the federal public service 38 40 15 6 0 0 2 79 6 55
2018 11 to 20 years in the federal public service 32 49 15 4 0 0 0 81 4 110
2018 More than 20 years in the federal public service 27 41 16 9 6 0 0 68 15 31
2017 Less than 3 years in the federal public service 41 41 15 3 0 0 0 82 3 28
2017 3 to 10 years in the federal public service 42 43 7 3 5 0 0 85 8 67
2017 11 to 20 years in the federal public service 36 39 16 5 3 0 0 76 8 127
2017 More than 20 years in the federal public service 17 41 14 18 11 0 0 57 29 48
2014 Less than 3 years in the federal public service 48 32 5 5 5 0 5 83 11 19
2014 3 to 10 years in the federal public service 35 45 9 5 1 0 4 84 6 66
2014 11 to 20 years in the federal public service 33 45 13 5 3 0 0 78 8 114
2014 More than 20 years in the federal public service 25 59 13 0 3 0 0 83 3 54

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 24 10 2 3 2 0 85 5 42
2020 3 to 10 years in the federal public service 51 25 17 6 0 2 0 77 6 65
2020 11 to 20 years in the federal public service 52 26 17 2 2 1 0 78 4 126
2020 More than 20 years in the federal public service 40 32 11 2 10 2 4 76 12 50

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 31 5 0 3 0 0 92 3 42
2020 3 to 10 years in the federal public service 44 44 9 3 0 0 0 88 3 65
2020 11 to 20 years in the federal public service 48 35 11 5 1 0 0 83 6 126
2020 More than 20 years in the federal public service 51 30 3 7 8 0 0 82 15 51
2019 Less than 3 years in the federal public service 42 45 7 3 3 0 0 87 6 31
2019 3 to 10 years in the federal public service 35 40 12 8 3 0 2 76 12 61
2019 11 to 20 years in the federal public service 39 47 6 6 2 0 0 86 7 109
2019 More than 20 years in the federal public service 26 57 7 10 0 0 0 83 10 30
2018 Less than 3 years in the federal public service 42 48 3 4 0 3 0 92 4 26
2018 3 to 10 years in the federal public service 38 47 6 7 0 0 2 87 7 54
2018 11 to 20 years in the federal public service 39 44 11 5 1 0 1 84 5 110
2018 More than 20 years in the federal public service 23 52 7 16 3 0 0 74 19 31
2017 Less than 3 years in the federal public service 54 32 7 7 0 0 0 86 7 28
2017 3 to 10 years in the federal public service 58 21 9 9 3 0 0 79 12 67
2017 11 to 20 years in the federal public service 34 44 12 8 2 1 0 79 9 127
2017 More than 20 years in the federal public service 29 41 17 4 8 0 0 70 13 48
2014 Less than 3 years in the federal public service 47 42 0 11 0 0 0 89 11 19
2014 3 to 10 years in the federal public service 36 47 9 6 0 0 1 84 6 66
2014 11 to 20 years in the federal public service 36 44 9 7 3 0 0 80 10 114
2014 More than 20 years in the federal public service 40 46 7 5 2 0 0 86 7 54

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 60 40 42
2020 3 to 10 years in the federal public service 58 42 65
2020 11 to 20 years in the federal public service 53 47 126
2020 More than 20 years in the federal public service 44 56 51

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 17 7 0 0 7 7 91 0 42
2020 3 to 10 years in the federal public service 56 24 4 5 0 3 7 90 5 65
2020 11 to 20 years in the federal public service 59 23 9 1 0 5 4 90 1 126
2020 More than 20 years in the federal public service 48 24 2 5 2 9 10 89 9 51

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 19 5 3 3 2 0 89 5 42
2020 3 to 10 years in the federal public service 51 35 5 4 5 0 0 86 9 65
2020 11 to 20 years in the federal public service 60 23 12 3 1 1 0 84 4 126
2020 More than 20 years in the federal public service 48 34 7 9 2 0 0 82 11 51
2019 Less than 3 years in the federal public service 51 35 7 3 3 0 0 87 6 31
2019 3 to 10 years in the federal public service 44 39 12 2 3 0 0 83 5 61
2019 11 to 20 years in the federal public service 46 40 7 5 3 0 0 85 7 109
2019 More than 20 years in the federal public service 37 40 17 7 0 0 0 76 7 30
2018 Less than 3 years in the federal public service 60 25 4 8 4 0 0 85 11 25
2018 3 to 10 years in the federal public service 52 33 11 2 0 0 2 86 2 55
2018 11 to 20 years in the federal public service 39 39 12 8 2 0 0 78 10 110
2018 More than 20 years in the federal public service 22 52 13 6 6 0 0 75 12 31
2017 Less than 3 years in the federal public service 61 26 13 0 0 0 0 87 0 28
2017 3 to 10 years in the federal public service 60 16 14 6 4 0 0 76 10 67
2017 11 to 20 years in the federal public service 38 36 13 8 4 1 0 75 12 127
2017 More than 20 years in the federal public service 25 33 18 12 12 0 0 59 23 47
2014 Less than 3 years in the federal public service 68 16 5 11 0 0 0 84 11 19
2014 3 to 10 years in the federal public service 43 44 8 4 0 0 1 88 4 66
2014 11 to 20 years in the federal public service 39 44 5 5 6 0 0 84 11 114
2014 More than 20 years in the federal public service 52 32 5 9 2 0 0 84 11 54
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 20 10 3 0 7 0 87 3 42
2020 3 to 10 years in the federal public service 37 36 12 7 0 8 0 79 8 65
2020 11 to 20 years in the federal public service 21 45 16 11 2 6 0 70 13 126
2020 More than 20 years in the federal public service 23 41 14 11 6 6 0 68 18 51
2019 Less than 3 years in the federal public service 23 45 19 3 0 10 0 75 4 31
2019 3 to 10 years in the federal public service 23 45 10 8 5 9 0 75 15 60
2019 11 to 20 years in the federal public service 6 48 22 15 4 4 1 57 20 109
2019 More than 20 years in the federal public service 13 31 24 19 7 7 0 46 28 30
2018 Less than 3 years in the federal public service 24 41 13 3 0 19 0 80 4 26
2018 3 to 10 years in the federal public service 24 37 20 8 6 6 0 64 15 55
2018 11 to 20 years in the federal public service 13 37 27 11 6 7 0 53 18 110
2018 More than 20 years in the federal public service 13 43 19 3 10 12 0 64 14 31
2017 Less than 3 years in the federal public service 42 36 6 5 0 12 0 88 5 28
2017 3 to 10 years in the federal public service 29 39 17 12 3 0 0 68 15 67
2017 11 to 20 years in the federal public service 17 43 21 6 4 8 0 65 11 127
2017 More than 20 years in the federal public service 20 35 18 6 13 6 2 60 21 48
2014 Less than 3 years in the federal public service 41 49 5 0 0 5 0 94 0 19
2014 3 to 10 years in the federal public service 20 48 14 9 1 8 0 74 11 66
2014 11 to 20 years in the federal public service 17 44 19 8 6 6 0 65 15 113
2014 More than 20 years in the federal public service 15 59 14 7 2 4 0 76 9 54

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 19 12 3 3 0 3 83 5 42
2020 3 to 10 years in the federal public service 28 43 14 12 1 1 0 72 14 65
2020 11 to 20 years in the federal public service 18 34 28 13 6 2 0 53 19 125
2020 More than 20 years in the federal public service 23 35 27 9 6 0 0 58 15 51
2019 Less than 3 years in the federal public service 32 35 26 3 0 3 0 70 3 31
2019 3 to 10 years in the federal public service 24 40 16 10 7 3 0 66 17 61
2019 11 to 20 years in the federal public service 11 43 27 13 5 1 1 55 18 108
2019 More than 20 years in the federal public service 16 21 30 27 7 0 0 37 33 30
2018 Less than 3 years in the federal public service 37 36 16 12 0 0 0 73 12 26
2018 3 to 10 years in the federal public service 28 37 18 14 4 0 0 65 17 55
2018 11 to 20 years in the federal public service 9 37 33 10 9 2 0 47 20 110
2018 More than 20 years in the federal public service 10 51 17 9 10 3 0 63 19 31
2017 Less than 3 years in the federal public service 39 41 10 10 0 0 0 80 10 28
2017 3 to 10 years in the federal public service 30 36 16 9 7 1 0 67 17 67
2017 11 to 20 years in the federal public service 13 43 27 12 2 3 0 58 15 127
2017 More than 20 years in the federal public service 20 41 24 2 13 0 0 61 15 47
2014 Less than 3 years in the federal public service 46 16 21 11 0 5 0 66 11 19
2014 3 to 10 years in the federal public service 18 45 27 7 3 0 0 63 10 66
2014 11 to 20 years in the federal public service 12 36 29 15 8 0 1 49 23 114
2014 More than 20 years in the federal public service 17 46 23 5 9 0 0 63 14 54

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 22 9 5 0 2 5 85 5 42
2020 3 to 10 years in the federal public service 23 35 22 12 3 4 0 61 15 65
2020 11 to 20 years in the federal public service 11 32 28 21 6 3 0 44 28 125
2020 More than 20 years in the federal public service 13 35 23 17 8 4 0 51 25 51
2019 Less than 3 years in the federal public service 16 35 42 3 0 3 0 53 3 31
2019 3 to 10 years in the federal public service 13 44 18 13 7 5 0 60 21 61
2019 11 to 20 years in the federal public service 4 40 27 14 7 7 1 48 22 108
2019 More than 20 years in the federal public service 6 31 30 23 7 3 0 38 31 30
2018 Less than 3 years in the federal public service 25 30 22 12 0 11 0 62 13 26
2018 3 to 10 years in the federal public service 27 25 28 12 6 2 0 53 19 54
2018 11 to 20 years in the federal public service 7 26 43 12 9 3 0 34 21 109
2018 More than 20 years in the federal public service 10 29 39 9 7 6 0 42 17 31
2017 Less than 3 years in the federal public service 22 40 22 5 0 12 0 70 5 28
2017 3 to 10 years in the federal public service 23 35 20 17 3 2 0 59 21 66
2017 11 to 20 years in the federal public service 6 39 29 15 4 7 0 48 21 126
2017 More than 20 years in the federal public service 15 24 36 11 8 6 0 41 20 48
2014 Less than 3 years in the federal public service 32 16 21 16 0 11 5 56 19 19
2014 3 to 10 years in the federal public service 12 38 32 16 0 1 0 51 16 66
2014 11 to 20 years in the federal public service 11 36 28 15 5 5 0 49 21 113
2014 More than 20 years in the federal public service 1 44 33 14 4 4 0 47 18 54

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 41 5 3 0 0 0 92 3 41
2020 3 to 10 years in the federal public service 25 51 15 6 1 1 0 77 7 65
2020 11 to 20 years in the federal public service 19 49 19 6 6 1 0 68 12 125
2020 More than 20 years in the federal public service 30 48 11 5 6 0 0 78 11 51
2019 Less than 3 years in the federal public service 19 45 33 0 0 3 0 66 0 31
2019 3 to 10 years in the federal public service 11 43 24 13 8 0 0 54 22 61
2019 11 to 20 years in the federal public service 8 44 20 16 8 4 0 54 25 109
2019 More than 20 years in the federal public service 3 54 27 14 3 0 0 56 17 30
2018 Less than 3 years in the federal public service 25 26 33 11 0 5 0 54 12 26
2018 3 to 10 years in the federal public service 20 29 27 11 12 0 0 49 23 54
2018 11 to 20 years in the federal public service 6 44 25 16 9 1 0 50 24 110
2018 More than 20 years in the federal public service 24 33 25 13 3 0 0 58 17 30
2017 Less than 3 years in the federal public service 34 29 22 5 5 5 0 66 10 27
2017 3 to 10 years in the federal public service 29 37 19 9 5 0 0 66 14 67
2017 11 to 20 years in the federal public service 13 44 31 8 2 2 0 58 10 127
2017 More than 20 years in the federal public service 19 49 12 10 8 2 0 69 19 48
2014 Less than 3 years in the federal public service 31 37 16 16 0 0 0 68 16 19
2014 3 to 10 years in the federal public service 11 47 29 13 0 0 0 58 13 66
2014 11 to 20 years in the federal public service 12 53 15 13 5 1 0 66 18 114
2014 More than 20 years in the federal public service 12 58 21 9 0 0 0 70 9 54

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 29 7 0 3 3 3 90 3 42
2020 3 to 10 years in the federal public service 56 24 13 1 3 2 0 82 5 65
2020 11 to 20 years in the federal public service 48 38 14 1 0 0 0 85 1 126
2020 More than 20 years in the federal public service 54 28 16 0 2 0 0 82 2 51
2019 Less than 3 years in the federal public service 36 39 16 3 0 6 0 80 3 31
2019 3 to 10 years in the federal public service 51 25 10 10 2 2 2 78 12 61
2019 11 to 20 years in the federal public service 42 34 19 3 1 2 0 77 4 106
2019 More than 20 years in the federal public service 57 26 16 0 0 0 0 84 0 30
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 38 9 3 0 4 0 87 3 42
2020 3 to 10 years in the federal public service 28 39 18 12 0 1 2 69 12 65
2020 11 to 20 years in the federal public service 20 52 16 9 3 1 0 72 12 125
2020 More than 20 years in the federal public service 25 50 21 2 2 0 0 75 4 51
2019 Less than 3 years in the federal public service 29 61 6 3 0 0 0 90 3 31
2019 3 to 10 years in the federal public service 24 50 16 7 2 2 0 75 8 61
2019 11 to 20 years in the federal public service 14 60 13 11 2 0 0 74 13 109
2019 More than 20 years in the federal public service 20 47 20 13 0 0 0 67 13 30
2018 Less than 3 years in the federal public service 28 47 14 11 0 0 0 75 11 26
2018 3 to 10 years in the federal public service 22 44 24 6 4 0 0 67 9 55
2018 11 to 20 years in the federal public service 10 52 19 13 6 0 0 62 19 109
2018 More than 20 years in the federal public service 27 44 23 4 3 0 0 71 7 31
2017 Less than 3 years in the federal public service 54 34 10 3 0 0 0 87 3 28
2017 3 to 10 years in the federal public service 33 47 12 5 3 0 0 80 8 67
2017 11 to 20 years in the federal public service 19 58 14 7 2 0 0 77 9 127
2017 More than 20 years in the federal public service 25 49 16 6 4 0 0 74 10 48
2014 Less than 3 years in the federal public service 37 31 26 0 0 5 0 72 0 19
2014 3 to 10 years in the federal public service 28 54 14 5 0 0 0 82 5 66
2014 11 to 20 years in the federal public service 26 51 14 8 1 0 0 76 9 114
2014 More than 20 years in the federal public service 20 62 10 6 2 0 0 82 7 54

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 38 12 3 3 4 0 82 5 42
2020 3 to 10 years in the federal public service 16 39 26 15 0 5 0 57 16 65
2020 11 to 20 years in the federal public service 13 36 24 18 7 2 0 50 26 125
2020 More than 20 years in the federal public service 20 43 17 15 4 2 0 64 19 51
2019 Less than 3 years in the federal public service 16 25 46 10 0 3 0 43 10 31
2019 3 to 10 years in the federal public service 16 41 26 13 3 0 0 58 16 61
2019 11 to 20 years in the federal public service 9 39 29 19 4 0 0 48 23 109
2019 More than 20 years in the federal public service 10 31 30 23 3 3 0 42 27 30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 19 16 8 8 9 0 65 17 42
2020 3 to 10 years in the federal public service 20 51 12 15 2 0 0 71 17 65
2020 11 to 20 years in the federal public service 23 47 13 11 2 2 1 72 14 126
2020 More than 20 years in the federal public service 17 47 17 9 9 0 0 64 19 51
2019 Less than 3 years in the federal public service 19 45 13 16 3 3 0 67 20 31
2019 3 to 10 years in the federal public service 16 44 16 17 7 0 0 60 23 61
2019 11 to 20 years in the federal public service 21 42 18 13 7 0 0 63 20 108
2019 More than 20 years in the federal public service 13 54 7 16 3 7 0 72 21 30
2018 Less than 3 years in the federal public service 20 46 11 18 0 5 0 69 19 26
2018 3 to 10 years in the federal public service 26 50 9 8 5 2 0 78 14 55
2018 11 to 20 years in the federal public service 25 43 10 15 5 1 1 70 20 109
2018 More than 20 years in the federal public service 31 34 16 13 3 3 0 67 17 31
2017 Less than 3 years in the federal public service 44 35 6 15 0 0 0 79 15 28
2017 3 to 10 years in the federal public service 35 39 15 9 0 1 1 76 9 67
2017 11 to 20 years in the federal public service 33 37 12 15 0 3 0 73 15 127
2017 More than 20 years in the federal public service 29 47 11 6 6 0 0 76 13 48
2014 Less than 3 years in the federal public service 33 31 5 11 11 10 0 71 24 19
2014 3 to 10 years in the federal public service 35 36 6 16 1 6 0 75 19 66
2014 11 to 20 years in the federal public service 28 50 9 8 6 0 0 78 14 114
2014 More than 20 years in the federal public service 29 43 18 5 6 0 0 72 11 54

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 37 5 3 5 7 0 86 8 42
2020 3 to 10 years in the federal public service 30 36 27 5 1 1 0 67 6 64
2020 11 to 20 years in the federal public service 21 51 19 5 1 3 0 74 6 126
2020 More than 20 years in the federal public service 29 50 15 6 0 0 0 80 6 51
2019 Less than 3 years in the federal public service 22 55 13 6 0 0 3 80 7 31
2019 3 to 10 years in the federal public service 20 38 32 5 3 2 0 59 9 59
2019 11 to 20 years in the federal public service 21 43 22 11 2 1 0 64 13 109
2019 More than 20 years in the federal public service 17 54 10 13 3 3 0 73 16 30
2018 Less than 3 years in the federal public service 16 46 26 5 0 7 0 67 5 26
2018 3 to 10 years in the federal public service 21 42 27 8 2 0 0 63 10 54
2018 11 to 20 years in the federal public service 20 39 25 11 4 1 0 59 15 108
2018 More than 20 years in the federal public service 24 50 12 11 0 3 0 76 11 30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 15 16 7 8 22 2 60 19 42
2020 3 to 10 years in the federal public service 20 27 26 13 4 9 2 53 19 65
2020 11 to 20 years in the federal public service 12 24 24 17 9 11 2 42 30 125
2020 More than 20 years in the federal public service 8 23 32 14 17 6 0 33 33 51
2019 Less than 3 years in the federal public service 6 33 16 10 0 22 13 60 15 31
2019 3 to 10 years in the federal public service 11 20 17 18 15 16 3 39 41 61
2019 11 to 20 years in the federal public service 10 18 28 16 12 12 4 34 33 109
2019 More than 20 years in the federal public service 3 20 10 24 13 24 5 34 52 30
2018 Less than 3 years in the federal public service 12 18 19 20 7 24 0 41 35 26
2018 3 to 10 years in the federal public service 19 30 20 9 11 9 2 55 22 55
2018 11 to 20 years in the federal public service 7 22 27 23 10 9 2 33 37 110
2018 More than 20 years in the federal public service 16 22 27 13 9 6 7 44 25 31
2017 Less than 3 years in the federal public service 16 30 16 11 5 18 5 60 20 28
2017 3 to 10 years in the federal public service 11 22 32 7 13 7 7 39 24 67
2017 11 to 20 years in the federal public service 10 26 23 16 15 6 4 40 34 127
2017 More than 20 years in the federal public service 8 23 23 13 12 12 8 40 31 48
2014 Less than 3 years in the federal public service 11 21 0 10 5 32 20 67 33 19
2014 3 to 10 years in the federal public service 8 23 15 21 12 18 3 38 42 66
2014 11 to 20 years in the federal public service 9 23 19 16 21 11 1 37 42 114
2014 More than 20 years in the federal public service 6 33 16 21 7 10 6 47 34 54

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 30 15 10 3 5 0 71 13 42
2020 3 to 10 years in the federal public service 21 38 27 12 0 1 0 60 12 64
2020 11 to 20 years in the federal public service 16 38 24 14 6 2 0 55 21 124
2020 More than 20 years in the federal public service 29 42 8 12 8 2 0 72 20 48
2019 Less than 3 years in the federal public service 23 58 6 6 3 3 0 83 10 31
2019 3 to 10 years in the federal public service 18 44 17 10 8 3 0 64 19 61
2019 11 to 20 years in the federal public service 13 60 19 6 3 0 0 73 8 109
2019 More than 20 years in the federal public service 20 31 31 14 0 4 0 53 14 29
2018 Less than 3 years in the federal public service 24 43 22 7 0 4 0 70 7 26
2018 3 to 10 years in the federal public service 22 40 16 13 10 0 0 62 23 55
2018 11 to 20 years in the federal public service 11 45 25 13 5 0 0 56 19 109
2018 More than 20 years in the federal public service 26 48 20 0 6 0 0 74 6 31
2017 Less than 3 years in the federal public service 42 39 9 10 0 0 0 82 10 28
2017 3 to 10 years in the federal public service 39 28 19 10 4 0 0 67 14 67
2017 11 to 20 years in the federal public service 20 53 18 7 3 0 0 73 9 127
2017 More than 20 years in the federal public service 23 45 24 4 4 0 0 68 8 48
2014 Less than 3 years in the federal public service 47 16 11 11 0 11 5 75 13 19
2014 3 to 10 years in the federal public service 34 43 15 6 0 2 0 78 6 66
2014 11 to 20 years in the federal public service 24 36 20 17 4 0 0 60 21 114
2014 More than 20 years in the federal public service 20 43 14 18 0 3 2 66 19 54

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 19 7 9 11 9 3 70 23 42
2020 3 to 10 years in the federal public service 23 30 19 16 9 3 1 55 26 65
2020 11 to 20 years in the federal public service 20 20 22 23 12 1 2 41 36 125
2020 More than 20 years in the federal public service 16 24 23 19 16 0 2 41 36 50
2019 Less than 3 years in the federal public service 19 39 22 13 6 0 0 58 19 31
2019 3 to 10 years in the federal public service 24 27 15 17 13 0 3 54 31 61
2019 11 to 20 years in the federal public service 15 32 20 18 11 4 1 50 30 109
2019 More than 20 years in the federal public service 3 31 16 27 17 3 3 36 47 30
2018 Less than 3 years in the federal public service 21 35 15 19 3 7 0 60 24 26
2018 3 to 10 years in the federal public service 17 21 27 15 19 2 0 38 34 55
2018 11 to 20 years in the federal public service 7 24 29 26 13 1 1 31 40 110
2018 More than 20 years in the federal public service 10 26 32 16 9 0 6 39 27 31
2017 Less than 3 years in the federal public service 27 19 3 38 3 11 0 51 46 28
2017 3 to 10 years in the federal public service 18 31 10 20 19 2 0 50 40 67
2017 11 to 20 years in the federal public service 8 28 24 21 14 2 2 38 37 127
2017 More than 20 years in the federal public service 11 28 20 15 15 4 8 43 34 48
2014 Less than 3 years in the federal public service 20 16 6 11 26 0 21 46 47 19
2014 3 to 10 years in the federal public service 11 23 20 31 11 2 3 36 43 66
2014 11 to 20 years in the federal public service 8 23 26 25 14 2 1 32 40 114
2014 More than 20 years in the federal public service 7 20 34 16 9 5 9 32 29 54

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 20 13 2 0 5 7 83 2 42
2020 3 to 10 years in the federal public service 54 23 9 3 5 1 5 83 8 65
2020 11 to 20 years in the federal public service 44 21 21 7 4 0 3 67 12 126
2020 More than 20 years in the federal public service 62 15 12 5 2 0 4 80 8 51
2019 Less than 3 years in the federal public service 64 30 3 0 0 3 0 97 0 30
2019 3 to 10 years in the federal public service 48 19 20 7 5 0 2 68 12 61
2019 11 to 20 years in the federal public service 42 26 15 8 5 0 4 71 13 108
2019 More than 20 years in the federal public service 49 13 10 7 7 0 14 72 16 30

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 14 13 2 5 4 5 78 8 42
2020 3 to 10 years in the federal public service 49 26 12 8 0 3 2 78 9 65
2020 11 to 20 years in the federal public service 51 27 13 5 2 0 2 80 7 126
2020 More than 20 years in the federal public service 52 15 19 8 2 0 4 70 10 49
2019 Less than 3 years in the federal public service 36 19 26 6 3 10 0 61 11 31
2019 3 to 10 years in the federal public service 57 20 12 10 2 0 0 77 11 61
2019 11 to 20 years in the federal public service 44 34 11 6 2 0 3 80 9 108
2019 More than 20 years in the federal public service 39 27 17 3 0 0 14 77 4 30

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 5 3 0 0 2 5 97 0 41
2020 3 to 10 years in the federal public service 73 11 7 1 0 4 3 91 2 64
2020 11 to 20 years in the federal public service 71 9 6 3 3 2 6 87 7 124
2020 More than 20 years in the federal public service 67 10 6 10 2 0 6 81 12 49
2019 Less than 3 years in the federal public service 71 16 3 0 3 3 3 93 3 31
2019 3 to 10 years in the federal public service 80 7 3 3 2 3 2 91 5 60
2019 11 to 20 years in the federal public service 78 7 3 2 4 2 5 91 6 109
2019 More than 20 years in the federal public service 66 10 3 10 0 0 10 85 11 30

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 7 3 0 0 2 12 97 0 42
2020 3 to 10 years in the federal public service 83 8 1 0 0 4 5 98 0 65
2020 11 to 20 years in the federal public service 73 10 3 0 2 2 10 94 2 126
2020 More than 20 years in the federal public service 75 8 6 2 0 2 7 92 2 50
2019 Less than 3 years in the federal public service 73 10 0 0 3 3 10 96 4 30
2019 3 to 10 years in the federal public service 82 7 2 0 0 5 5 98 0 60
2019 11 to 20 years in the federal public service 77 6 1 0 1 1 14 98 1 109
2019 More than 20 years in the federal public service 76 7 3 0 0 0 14 96 0 30

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 50 9 5 3 10 0 82 8 42
2020 3 to 10 years in the federal public service 30 29 27 9 3 1 0 60 12 64
2020 11 to 20 years in the federal public service 14 47 26 9 2 3 0 62 11 124
2020 More than 20 years in the federal public service 11 49 29 11 0 0 0 60 11 51
2019 Less than 3 years in the federal public service 29 39 20 9 0 3 0 70 10 31
2019 3 to 10 years in the federal public service 18 43 25 8 3 3 0 62 12 61
2019 11 to 20 years in the federal public service 13 50 23 8 3 3 0 65 11 108
2019 More than 20 years in the federal public service 13 50 34 3 0 0 0 63 3 30
2018 Less than 3 years in the federal public service 16 42 21 7 0 14 0 68 8 26
2018 3 to 10 years in the federal public service 18 54 19 7 0 2 0 73 8 55
2018 11 to 20 years in the federal public service 13 35 39 6 3 5 0 50 9 109
2018 More than 20 years in the federal public service 13 33 39 9 0 6 0 49 10 31
2017 Less than 3 years in the federal public service 23 34 28 5 5 5 0 60 11 28
2017 3 to 10 years in the federal public service 30 30 24 13 3 1 0 60 16 67
2017 11 to 20 years in the federal public service 12 39 29 12 5 4 0 53 17 127
2017 More than 20 years in the federal public service 13 49 19 6 10 0 2 63 17 48

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 35 13 3 0 0 0 85 3 42
2020 3 to 10 years in the federal public service 30 41 23 5 0 1 0 72 5 63
2020 11 to 20 years in the federal public service 24 52 15 7 1 1 0 77 8 126
2020 More than 20 years in the federal public service 19 62 13 2 4 0 0 81 6 51
2019 Less than 3 years in the federal public service 48 36 13 0 0 3 0 87 0 31
2019 3 to 10 years in the federal public service 31 38 18 11 0 2 0 70 12 61
2019 11 to 20 years in the federal public service 23 50 16 8 3 1 0 74 10 108
2019 More than 20 years in the federal public service 26 41 17 13 3 0 0 67 16 30
2018 Less than 3 years in the federal public service 33 52 11 0 0 3 0 88 0 26
2018 3 to 10 years in the federal public service 31 62 4 2 0 2 0 94 2 54
2018 11 to 20 years in the federal public service 24 47 16 8 3 3 0 73 11 109
2018 More than 20 years in the federal public service 30 52 13 6 0 0 0 81 6 31
2017 Less than 3 years in the federal public service 44 43 13 0 0 0 0 87 0 28
2017 3 to 10 years in the federal public service 37 52 7 4 0 0 0 89 4 67
2017 11 to 20 years in the federal public service 24 56 8 7 2 2 0 82 9 127
2017 More than 20 years in the federal public service 22 66 6 7 0 0 0 87 7 47
2014 Less than 3 years in the federal public service 47 42 0 0 0 11 0 100 0 19
2014 3 to 10 years in the federal public service 27 51 17 3 0 1 0 79 3 66
2014 11 to 20 years in the federal public service 32 45 12 6 1 4 0 81 7 114
2014 More than 20 years in the federal public service 20 58 14 4 2 2 0 80 6 54

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 21 13 3 0 0 0 84 3 42
2020 3 to 10 years in the federal public service 44 37 14 0 0 4 1 86 0 64
2020 11 to 20 years in the federal public service 34 50 9 4 1 3 0 86 4 126
2020 More than 20 years in the federal public service 39 44 14 2 0 2 0 84 2 51
2019 Less than 3 years in the federal public service 35 55 7 0 0 3 0 93 0 31
2019 3 to 10 years in the federal public service 35 41 10 5 2 7 0 82 7 59
2019 11 to 20 years in the federal public service 30 52 10 4 3 2 0 83 7 109
2019 More than 20 years in the federal public service 39 44 10 7 0 0 0 84 7 30
2018 Less than 3 years in the federal public service 31 52 8 5 0 5 0 87 5 26
2018 3 to 10 years in the federal public service 38 38 16 4 0 4 0 79 4 55
2018 11 to 20 years in the federal public service 20 58 15 2 3 3 0 80 5 110
2018 More than 20 years in the federal public service 30 55 3 7 3 3 0 87 10 31
2017 Less than 3 years in the federal public service 53 19 20 3 0 5 0 75 3 28
2017 3 to 10 years in the federal public service 33 47 14 3 1 1 0 81 4 67
2017 11 to 20 years in the federal public service 26 52 12 3 3 2 1 81 6 127
2017 More than 20 years in the federal public service 37 45 12 4 0 2 0 84 4 47
2014 Less than 3 years in the federal public service 42 47 0 0 5 0 5 94 6 19
2014 3 to 10 years in the federal public service 35 45 14 6 0 0 0 80 6 66
2014 11 to 20 years in the federal public service 34 46 11 4 1 4 0 84 5 114
2014 More than 20 years in the federal public service 28 52 18 0 0 2 0 82 0 54

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 28 13 8 0 9 0 77 9 42
2020 3 to 10 years in the federal public service 31 41 10 5 0 13 0 83 5 65
2020 11 to 20 years in the federal public service 22 52 14 3 0 7 1 81 4 126
2020 More than 20 years in the federal public service 37 38 21 2 0 2 0 77 2 51

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 31 5 8 5 7 0 80 14 41
2020 3 to 10 years in the federal public service 33 47 6 6 2 5 1 85 8 65
2020 11 to 20 years in the federal public service 37 38 9 8 0 3 6 81 9 126
2020 More than 20 years in the federal public service 34 38 22 2 2 0 2 73 4 51

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 26 3 0 3 0 0 95 3 42
2020 3 to 10 years in the federal public service 48 40 9 3 0 0 0 89 3 65
2020 11 to 20 years in the federal public service 40 48 11 2 0 0 0 88 2 124
2020 More than 20 years in the federal public service 36 47 12 4 2 0 0 83 6 51
2019 Less than 3 years in the federal public service 61 36 3 0 0 0 0 97 0 31
2019 3 to 10 years in the federal public service 49 38 5 7 2 0 0 87 8 61
2019 11 to 20 years in the federal public service 36 53 7 2 2 0 0 89 4 108
2019 More than 20 years in the federal public service 26 47 20 7 0 0 0 73 7 30
2018 Less than 3 years in the federal public service 54 42 4 0 0 0 0 96 0 25
2018 3 to 10 years in the federal public service 41 53 6 0 0 0 0 94 0 55
2018 11 to 20 years in the federal public service 27 54 15 1 3 0 0 81 4 110
2018 More than 20 years in the federal public service 37 51 4 6 3 0 0 87 9 31
2017 Less than 3 years in the federal public service 51 43 6 0 0 0 0 94 0 28
2017 3 to 10 years in the federal public service 53 30 11 4 2 0 0 84 6 67
2017 11 to 20 years in the federal public service 28 56 9 5 2 0 0 84 8 126
2017 More than 20 years in the federal public service 27 48 16 4 5 0 0 75 9 48
2014 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 19
2014 3 to 10 years in the federal public service 39 44 11 6 0 0 0 83 6 66
2014 11 to 20 years in the federal public service 32 53 9 2 3 0 0 86 6 114
2014 More than 20 years in the federal public service 24 66 4 2 4 0 0 91 6 54

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 14 6 8 3 0 0 83 11 42
2020 3 to 10 years in the federal public service 39 26 21 11 3 0 0 65 14 65
2020 11 to 20 years in the federal public service 27 42 14 14 2 1 0 70 17 126
2020 More than 20 years in the federal public service 33 38 19 6 4 0 0 71 9 51
2019 Less than 3 years in the federal public service 58 23 10 7 3 0 0 81 10 31
2019 3 to 10 years in the federal public service 36 33 17 10 5 0 0 69 15 61
2019 11 to 20 years in the federal public service 31 48 12 6 3 0 0 79 9 109
2019 More than 20 years in the federal public service 25 45 18 7 4 0 0 71 11 27
2018 Less than 3 years in the federal public service 38 42 16 4 0 0 0 80 4 25
2018 3 to 10 years in the federal public service 40 35 20 6 0 0 0 74 6 55
2018 11 to 20 years in the federal public service 22 46 21 9 2 0 0 68 11 110
2018 More than 20 years in the federal public service 33 35 17 12 3 0 0 68 15 31
2017 Less than 3 years in the federal public service 42 39 12 7 0 0 0 81 7 28
2017 3 to 10 years in the federal public service 40 33 15 7 5 0 0 73 12 67
2017 11 to 20 years in the federal public service 28 35 20 12 2 2 0 64 15 127
2017 More than 20 years in the federal public service 26 28 28 9 9 0 0 54 17 48
2014 Less than 3 years in the federal public service 52 32 11 5 0 0 0 84 5 19
2014 3 to 10 years in the federal public service 21 56 12 9 2 0 0 77 11 66
2014 11 to 20 years in the federal public service 19 47 23 5 6 0 0 66 11 114
2014 More than 20 years in the federal public service 17 55 18 9 0 0 0 72 9 54

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 22 15 3 3 0 0 80 5 41
2020 3 to 10 years in the federal public service 38 31 17 11 1 2 0 70 12 65
2020 11 to 20 years in the federal public service 26 45 16 9 3 1 0 71 13 124
2020 More than 20 years in the federal public service 30 41 21 4 4 0 0 71 8 50
2019 Less than 3 years in the federal public service 57 30 7 3 3 0 0 87 7 30
2019 3 to 10 years in the federal public service 35 37 15 8 5 0 0 72 13 61
2019 11 to 20 years in the federal public service 29 46 16 5 3 1 0 76 8 108
2019 More than 20 years in the federal public service 19 48 20 7 3 3 0 69 10 30
2018 Less than 3 years in the federal public service 36 53 7 4 0 0 0 89 4 26
2018 3 to 10 years in the federal public service 36 39 19 6 0 0 0 75 6 55
2018 11 to 20 years in the federal public service 21 46 23 9 2 0 0 67 11 109
2018 More than 20 years in the federal public service 34 34 17 15 0 0 0 68 15 31
2017 Less than 3 years in the federal public service 42 39 16 0 3 0 0 82 3 28
2017 3 to 10 years in the federal public service 42 34 15 6 3 0 0 76 9 67
2017 11 to 20 years in the federal public service 28 37 22 10 2 1 0 66 13 127
2017 More than 20 years in the federal public service 24 34 28 9 5 0 0 59 13 48
2014 Less than 3 years in the federal public service 52 37 11 0 0 0 0 89 0 19
2014 3 to 10 years in the federal public service 25 57 11 6 2 0 0 82 7 66
2014 11 to 20 years in the federal public service 21 47 19 8 5 0 0 68 13 114
2014 More than 20 years in the federal public service 13 62 20 6 0 0 0 75 6 54

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 17 10 8 8 0 3 74 16 41
2020 3 to 10 years in the federal public service 35 24 20 6 10 3 2 62 17 65
2020 11 to 20 years in the federal public service 29 28 21 14 7 2 0 58 21 126
2020 More than 20 years in the federal public service 25 42 14 11 6 2 0 69 17 51
2019 Less than 3 years in the federal public service 52 20 22 3 3 0 0 71 6 31
2019 3 to 10 years in the federal public service 29 30 19 12 8 0 2 60 20 61
2019 11 to 20 years in the federal public service 33 28 23 7 7 3 0 63 14 108
2019 More than 20 years in the federal public service 26 24 20 17 7 3 3 54 25 30
2018 Less than 3 years in the federal public service 28 37 27 5 0 3 0 67 5 26
2018 3 to 10 years in the federal public service 29 35 22 9 2 3 0 66 11 55
2018 11 to 20 years in the federal public service 28 28 19 16 5 4 1 59 21 110
2018 More than 20 years in the federal public service 30 25 23 12 7 3 0 56 20 31
2017 Less than 3 years in the federal public service 43 20 19 5 3 10 0 70 9 28
2017 3 to 10 years in the federal public service 31 25 22 12 6 4 0 59 19 67
2017 11 to 20 years in the federal public service 29 25 16 13 8 9 0 60 23 126
2017 More than 20 years in the federal public service 27 26 27 9 7 4 0 55 16 48
2014 Less than 3 years in the federal public service 47 16 27 5 0 5 0 66 6 19
2014 3 to 10 years in the federal public service 22 42 18 12 3 2 1 66 15 66
2014 11 to 20 years in the federal public service 23 31 20 7 11 7 0 59 20 114
2014 More than 20 years in the federal public service 20 45 14 12 6 4 0 67 19 54
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 33 41 26 42
2020 3 to 10 years in the federal public service 30 35 35 65
2020 11 to 20 years in the federal public service 28 40 32 126
2020 More than 20 years in the federal public service 22 50 28 51
2019 Less than 3 years in the federal public service 19 42 39 31
2019 3 to 10 years in the federal public service 31 36 33 61
2019 11 to 20 years in the federal public service 24 50 26 109
2019 More than 20 years in the federal public service 33 25 42 29
2018 Less than 3 years in the federal public service 14 50 35 25
2018 3 to 10 years in the federal public service 32 40 28 55
2018 11 to 20 years in the federal public service 25 46 30 110
2018 More than 20 years in the federal public service 39 39 22 31
2017 Less than 3 years in the federal public service 24 37 40 28
2017 3 to 10 years in the federal public service 26 34 40 67
2017 11 to 20 years in the federal public service 26 48 26 127
2017 More than 20 years in the federal public service 43 37 20 48
2014 Less than 3 years in the federal public service 37 16 47 19
2014 3 to 10 years in the federal public service 25 33 42 66
2014 11 to 20 years in the federal public service 24 44 32 114
2014 More than 20 years in the federal public service 28 46 27 54

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 7 54 0 39 0 13
2020 3 to 10 years in the federal public service 0 17 58 20 5 0 19
2020 11 to 20 years in the federal public service 11 17 58 11 3 0 35
2020 More than 20 years in the federal public service 68 0 8 9 8 7 12
2019 3 to 10 years in the federal public service 4 27 32 26 0 11 19
2019 11 to 20 years in the federal public service 8 31 43 14 0 4 27
2018 3 to 10 years in the federal public service 0 33 39 18 0 10 18
2018 11 to 20 years in the federal public service 4 22 66 5 0 3 26
2017 3 to 10 years in the federal public service 0 23 59 0 6 11 17
2017 11 to 20 years in the federal public service 14 14 49 9 0 14 33
2017 More than 20 years in the federal public service 66 5 21 5 0 4 20
2014 3 to 10 years in the federal public service 5 24 47 18 9999 6 17
2014 11 to 20 years in the federal public service 6 18 40 7 9999 28 28
2014 More than 20 years in the federal public service 48 7 20 0 9999 25 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 9 91 125
2020 More than 20 years in the federal public service 10 90 50
2019 11 to 20 years in the federal public service 9 91 109
2019 More than 20 years in the federal public service 17 83 30
2018 11 to 20 years in the federal public service 9 91 110

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 46 54 11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 44 56 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 49 51 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 45 55 11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 45 55 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 17 17 7 0 0 50 9 83 0 42
2020 3 to 10 years in the federal public service 16 14 11 9 1 40 9 60 20 65
2020 11 to 20 years in the federal public service 11 17 18 2 2 39 11 55 8 126
2020 More than 20 years in the federal public service 11 21 12 5 6 42 4 58 20 51
2019 Less than 3 years in the federal public service 10 13 13 13 0 32 19 47 27 31
2019 3 to 10 years in the federal public service 19 20 7 3 2 38 12 77 10 61
2019 11 to 20 years in the federal public service 9 10 18 5 4 40 14 41 20 107
2019 More than 20 years in the federal public service 13 17 27 3 7 33 0 44 15 30
2018 Less than 3 years in the federal public service 4 16 9 0 0 64 8 69 0 25
2018 3 to 10 years in the federal public service 16 23 13 4 0 34 10 71 7 55
2018 11 to 20 years in the federal public service 9 14 27 6 5 31 9 38 17 109
2018 More than 20 years in the federal public service 13 17 7 9 3 45 6 61 25 31
2017 Less than 3 years in the federal public service 6 19 17 0 0 35 22 60 0 28
2017 3 to 10 years in the federal public service 18 22 18 2 4 28 9 63 9 67
2017 11 to 20 years in the federal public service 11 19 17 8 8 29 9 49 25 127
2017 More than 20 years in the federal public service 11 18 16 8 4 34 8 51 22 47
2014 Less than 3 years in the federal public service 10 6 5 5 0 48 26 60 20 19
2014 3 to 10 years in the federal public service 11 15 15 5 3 32 20 54 16 66
2014 11 to 20 years in the federal public service 10 16 15 4 7 37 11 50 22 114
2014 More than 20 years in the federal public service 2 19 26 7 0 39 7 38 14 54

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 23 4 3 0 25 0 91 4 42
2020 3 to 10 years in the federal public service 28 30 17 4 1 18 2 72 7 65
2020 11 to 20 years in the federal public service 22 41 16 6 2 11 2 73 9 125
2020 More than 20 years in the federal public service 28 43 12 11 4 2 0 73 15 51
2019 Less than 3 years in the federal public service 26 39 19 3 0 13 0 74 4 31
2019 3 to 10 years in the federal public service 36 33 11 3 3 13 0 79 7 61
2019 11 to 20 years in the federal public service 17 49 15 7 4 7 0 71 13 109
2019 More than 20 years in the federal public service 29 38 20 3 7 3 0 70 10 30
2018 Less than 3 years in the federal public service 12 34 21 0 0 33 0 68 0 25
2018 3 to 10 years in the federal public service 25 40 11 6 0 16 2 79 7 55
2018 11 to 20 years in the federal public service 15 45 22 8 3 6 1 66 11 109
2018 More than 20 years in the federal public service 20 55 16 3 0 3 3 80 4 31
2017 Less than 3 years in the federal public service 18 60 16 3 0 2 0 80 3 28
2017 3 to 10 years in the federal public service 31 39 15 4 3 6 1 75 8 67
2017 11 to 20 years in the federal public service 18 46 18 9 2 5 0 68 12 126
2017 More than 20 years in the federal public service 33 45 7 7 2 7 0 83 9 48
2014 Less than 3 years in the federal public service 26 22 16 5 0 31 0 69 8 19
2014 3 to 10 years in the federal public service 20 26 21 1 3 27 2 64 6 66
2014 11 to 20 years in the federal public service 15 37 20 7 4 16 2 63 13 114
2014 More than 20 years in the federal public service 10 48 25 6 0 11 0 66 6 53
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 42
2020 3 to 10 years in the federal public service 7 93 65
2020 11 to 20 years in the federal public service 6 94 125
2020 More than 20 years in the federal public service 10 90 51
2019 11 to 20 years in the federal public service 6 94 109
2018 Less than 3 years in the federal public service 0 100 26
2018 11 to 20 years in the federal public service 5 95 109

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 8 12 0 0 45 9 74 0 42
2020 3 to 10 years in the federal public service 16 15 14 3 0 48 5 65 6 65
2020 11 to 20 years in the federal public service 12 16 20 1 2 45 5 55 5 126
2020 More than 20 years in the federal public service 8 27 13 9 2 36 4 59 19 51
2019 Less than 3 years in the federal public service 13 19 13 0 0 42 13 71 0 31
2019 3 to 10 years in the federal public service 14 20 10 2 3 43 8 70 10 61
2019 11 to 20 years in the federal public service 10 13 20 2 2 45 8 49 8 109
2019 More than 20 years in the federal public service 14 18 14 11 0 43 0 56 19 28
2018 Less than 3 years in the federal public service 13 12 9 0 5 53 9 65 12 25
2018 3 to 10 years in the federal public service 14 23 13 2 0 39 8 71 4 55
2018 11 to 20 years in the federal public service 10 18 25 2 3 33 9 48 9 110
2018 More than 20 years in the federal public service 7 13 14 6 3 54 4 47 21 31
2017 Less than 3 years in the federal public service 25 19 12 3 0 33 9 75 5 28
2017 3 to 10 years in the federal public service 18 20 19 3 1 30 8 62 7 67
2017 11 to 20 years in the federal public service 9 21 16 5 4 35 10 54 16 127
2017 More than 20 years in the federal public service 9 23 11 2 4 41 10 64 13 48
2014 Less than 3 years in the federal public service 5 11 16 0 0 48 20 49 0 19
2014 3 to 10 years in the federal public service 12 17 9 6 0 41 15 66 13 66
2014 11 to 20 years in the federal public service 11 13 13 4 1 46 12 57 12 114
2014 More than 20 years in the federal public service 4 22 26 0 0 39 9 49 0 54

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 26 7 0 0 17 0 91 0 42
2020 3 to 10 years in the federal public service 26 33 18 1 0 20 2 75 2 65
2020 11 to 20 years in the federal public service 20 42 19 0 2 17 0 75 2 125
2020 More than 20 years in the federal public service 26 51 13 5 2 2 0 79 8 51
2019 Less than 3 years in the federal public service 32 39 13 3 0 13 0 81 4 31
2019 3 to 10 years in the federal public service 27 32 11 3 3 21 2 77 8 61
2019 11 to 20 years in the federal public service 19 40 20 3 2 15 2 71 5 108
2019 More than 20 years in the federal public service 26 44 16 7 0 7 0 76 7 30
2018 Less than 3 years in the federal public service 18 34 21 5 0 23 0 66 6 25
2018 3 to 10 years in the federal public service 27 36 15 8 0 13 0 74 9 55
2018 11 to 20 years in the federal public service 15 43 22 6 3 8 2 65 10 110
2018 More than 20 years in the federal public service 13 58 19 0 0 10 0 79 0 31
2017 Less than 3 years in the federal public service 38 40 14 3 0 3 3 82 3 27
2017 3 to 10 years in the federal public service 26 35 21 0 1 16 1 74 2 67
2017 11 to 20 years in the federal public service 20 41 22 4 3 11 1 69 7 125
2017 More than 20 years in the federal public service 20 50 20 6 0 4 0 73 6 48
2014 Less than 3 years in the federal public service 22 15 16 0 0 43 5 70 0 19
2014 3 to 10 years in the federal public service 20 29 16 1 0 31 3 74 2 65
2014 11 to 20 years in the federal public service 18 35 20 6 1 19 2 66 9 114
2014 More than 20 years in the federal public service 11 43 31 0 0 12 3 64 0 54
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 6 12 5 5 0 0 79 10 42
2020 3 to 10 years in the federal public service 49 16 10 12 12 0 1 65 25 65
2020 11 to 20 years in the federal public service 62 14 10 7 4 1 2 78 12 126
2020 More than 20 years in the federal public service 55 13 19 4 9 0 0 68 13 51

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 31 8 2 9 0 0 81 12 41
2020 3 to 10 years in the federal public service 28 38 11 13 9 2 0 67 22 65
2020 11 to 20 years in the federal public service 41 24 26 4 5 0 1 65 9 125
2020 More than 20 years in the federal public service 40 29 19 6 6 0 0 69 12 49
2019 Less than 3 years in the federal public service 39 35 10 3 10 0 3 77 13 31
2019 3 to 10 years in the federal public service 42 30 12 2 15 0 0 71 17 60
2019 11 to 20 years in the federal public service 41 24 21 5 8 0 0 65 14 109
2019 More than 20 years in the federal public service 27 35 21 10 0 0 7 67 11 30
2018 Less than 3 years in the federal public service 55 23 11 4 0 3 3 84 4 26
2018 3 to 10 years in the federal public service 34 32 18 7 7 0 2 67 14 55
2018 11 to 20 years in the federal public service 32 37 15 8 4 0 3 72 13 108
2018 More than 20 years in the federal public service 29 28 15 15 13 0 0 56 29 31
2017 Less than 3 years in the federal public service 52 9 10 5 20 0 5 64 26 28
2017 3 to 10 years in the federal public service 30 22 20 10 14 0 6 55 25 67
2017 11 to 20 years in the federal public service 41 24 21 9 4 0 2 66 13 126
2017 More than 20 years in the federal public service 42 22 13 11 6 2 4 68 18 48

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 17 31 19 18 15 0 0 48 33 42
2020 3 to 10 years in the federal public service 17 12 26 22 23 0 0 29 45 65
2020 11 to 20 years in the federal public service 5 13 31 23 28 0 0 17 51 125
2020 More than 20 years in the federal public service 4 17 18 21 40 0 0 22 60 51
2019 Less than 3 years in the federal public service 19 26 32 10 13 0 0 45 23 31
2019 3 to 10 years in the federal public service 26 18 30 20 7 0 0 44 27 61
2019 11 to 20 years in the federal public service 11 17 33 24 16 0 0 27 40 109
2019 More than 20 years in the federal public service 7 20 37 16 20 0 0 27 36 30
2018 Less than 3 years in the federal public service 24 32 20 14 11 0 0 56 24 26
2018 3 to 10 years in the federal public service 8 20 40 16 15 0 0 28 32 55
2018 11 to 20 years in the federal public service 8 18 45 21 9 0 0 26 30 109
2018 More than 20 years in the federal public service 18 18 28 30 6 0 0 36 36 31
2017 Less than 3 years in the federal public service 23 45 26 0 6 0 0 68 6 28
2017 3 to 10 years in the federal public service 9 35 26 17 13 0 0 44 30 67
2017 11 to 20 years in the federal public service 12 23 35 22 9 0 0 34 31 127
2017 More than 20 years in the federal public service 8 21 37 26 8 0 0 29 34 48

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 28 16 19 7 0 0 57 27 42
2020 3 to 10 years in the federal public service 17 24 27 19 13 0 0 41 32 65
2020 11 to 20 years in the federal public service 7 16 30 25 22 0 0 22 48 125
2020 More than 20 years in the federal public service 4 18 19 25 34 0 0 22 59 51
2019 Less than 3 years in the federal public service 16 36 22 7 16 3 0 53 24 31
2019 3 to 10 years in the federal public service 23 24 25 20 8 0 0 47 28 61
2019 11 to 20 years in the federal public service 6 17 35 27 14 0 1 23 41 108
2019 More than 20 years in the federal public service 3 16 27 29 24 0 0 20 53 30
2018 Less than 3 years in the federal public service 30 29 20 21 0 0 0 59 21 26
2018 3 to 10 years in the federal public service 9 14 38 28 11 0 0 23 39 55
2018 11 to 20 years in the federal public service 8 18 41 22 11 0 0 26 34 109
2018 More than 20 years in the federal public service 12 9 35 36 7 0 0 22 43 31
2017 Less than 3 years in the federal public service 17 48 29 3 3 0 0 66 6 28
2017 3 to 10 years in the federal public service 14 31 26 15 14 1 0 45 29 67
2017 11 to 20 years in the federal public service 11 25 28 27 8 0 0 36 36 126
2017 More than 20 years in the federal public service 8 18 38 26 8 0 2 27 35 48

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 18 25 12 15 0 3 47 27 42
2020 3 to 10 years in the federal public service 16 20 23 21 19 0 0 36 41 64
2020 11 to 20 years in the federal public service 8 12 30 25 26 1 0 19 51 126
2020 More than 20 years in the federal public service 9 17 24 18 30 2 0 26 49 50
2019 Less than 3 years in the federal public service 29 19 13 20 16 0 3 50 37 31
2019 3 to 10 years in the federal public service 18 26 22 15 20 0 0 44 35 61
2019 11 to 20 years in the federal public service 10 22 25 24 17 1 0 33 42 109
2019 More than 20 years in the federal public service 14 6 27 27 23 0 3 21 52 30
2018 Less than 3 years in the federal public service 20 31 25 7 10 8 0 55 19 26
2018 3 to 10 years in the federal public service 7 24 20 29 18 0 2 31 48 55
2018 11 to 20 years in the federal public service 11 16 36 25 11 0 0 27 37 108
2018 More than 20 years in the federal public service 12 23 26 20 13 3 3 37 35 31
2017 Less than 3 years in the federal public service 36 19 32 10 3 0 0 54 14 28
2017 3 to 10 years in the federal public service 22 25 16 20 15 0 1 48 36 66
2017 11 to 20 years in the federal public service 13 20 34 22 10 0 0 34 32 126
2017 More than 20 years in the federal public service 14 21 28 25 12 0 0 35 37 48

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 29 14 8 5 0 0 74 12 41
2020 3 to 10 years in the federal public service 35 19 22 15 9 0 0 54 24 64
2020 11 to 20 years in the federal public service 17 30 25 14 13 1 1 48 27 125
2020 More than 20 years in the federal public service 23 11 18 23 23 0 2 35 47 50
2019 Less than 3 years in the federal public service 55 20 16 0 6 0 3 77 7 31
2019 3 to 10 years in the federal public service 50 27 11 5 7 0 0 77 12 61
2019 11 to 20 years in the federal public service 27 26 28 10 7 0 1 54 18 108
2019 More than 20 years in the federal public service 28 20 25 17 4 0 7 52 22 29
2018 Less than 3 years in the federal public service 44 36 7 3 3 0 7 85 7 26
2018 3 to 10 years in the federal public service 29 30 22 11 7 0 0 60 19 55
2018 11 to 20 years in the federal public service 30 34 27 5 5 0 0 63 9 109
2018 More than 20 years in the federal public service 28 23 30 14 0 3 3 53 15 31
2017 Less than 3 years in the federal public service 41 40 16 0 0 0 3 83 0 28
2017 3 to 10 years in the federal public service 40 20 20 16 4 0 0 60 20 67
2017 11 to 20 years in the federal public service 36 25 21 10 3 0 5 64 14 123
2017 More than 20 years in the federal public service 30 20 26 6 6 0 12 57 14 48

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 32 21 5 2 0 0 72 8 41
2020 3 to 10 years in the federal public service 30 19 27 12 12 0 0 49 25 64
2020 11 to 20 years in the federal public service 24 21 22 21 11 1 0 46 32 126
2020 More than 20 years in the federal public service 23 33 19 16 8 0 2 57 24 51
2019 Less than 3 years in the federal public service 45 19 29 3 3 0 0 64 6 31
2019 3 to 10 years in the federal public service 32 25 21 15 7 0 0 57 22 61
2019 11 to 20 years in the federal public service 27 27 25 14 8 0 0 54 21 109
2019 More than 20 years in the federal public service 37 15 24 17 7 0 0 53 24 30
2018 Less than 3 years in the federal public service 28 26 26 8 13 0 0 53 21 25
2018 3 to 10 years in the federal public service 21 32 24 14 7 0 2 55 21 54
2018 11 to 20 years in the federal public service 23 31 30 11 5 0 0 54 16 109
2018 More than 20 years in the federal public service 29 21 24 17 6 3 0 52 23 30
2017 Less than 3 years in the federal public service 24 30 31 5 5 0 5 57 10 28
2017 3 to 10 years in the federal public service 25 29 18 14 14 0 0 55 28 67
2017 11 to 20 years in the federal public service 22 36 23 14 5 0 0 58 19 126
2017 More than 20 years in the federal public service 25 28 20 17 10 0 0 53 27 48

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 22 9 5 4 0 13 79 10 42
2020 3 to 10 years in the federal public service 33 24 21 13 8 0 1 58 21 65
2020 11 to 20 years in the federal public service 23 22 20 24 10 0 2 45 34 125
2020 More than 20 years in the federal public service 32 28 17 10 8 0 4 63 19 50

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 35 10 3 7 0 0 80 10 42
2020 3 to 10 years in the federal public service 37 26 14 16 6 0 0 64 22 64
2020 11 to 20 years in the federal public service 15 38 28 13 4 1 1 54 17 126
2020 More than 20 years in the federal public service 21 26 32 13 7 0 0 48 20 51
2019 Less than 3 years in the federal public service 19 46 29 3 3 0 0 65 6 31
2019 3 to 10 years in the federal public service 29 26 20 13 12 0 0 55 25 61
2019 11 to 20 years in the federal public service 14 48 25 11 3 0 0 61 14 109
2019 More than 20 years in the federal public service 13 17 37 20 7 7 0 32 29 30
2018 Less than 3 years in the federal public service 37 32 27 0 0 0 4 72 0 25
2018 3 to 10 years in the federal public service 18 41 26 13 2 0 0 59 15 54
2018 11 to 20 years in the federal public service 13 33 38 11 4 0 1 46 16 109
2018 More than 20 years in the federal public service 15 28 32 15 6 3 0 45 22 31
2017 Less than 3 years in the federal public service 38 33 22 7 0 0 0 71 7 28
2017 3 to 10 years in the federal public service 28 34 22 12 4 0 0 62 16 67
2017 11 to 20 years in the federal public service 12 37 30 16 5 0 1 49 21 126
2017 More than 20 years in the federal public service 21 20 44 8 4 0 2 42 13 48

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 23 17 15 5 0 0 64 20 42
2020 3 to 10 years in the federal public service 19 29 15 26 12 0 0 48 37 65
2020 11 to 20 years in the federal public service 7 22 30 24 16 1 0 29 40 126
2020 More than 20 years in the federal public service 15 17 21 30 17 0 0 32 47 51
2019 Less than 3 years in the federal public service 26 42 20 10 3 0 0 67 13 31
2019 3 to 10 years in the federal public service 17 34 27 13 8 0 0 52 22 61
2019 11 to 20 years in the federal public service 7 25 38 22 8 0 0 32 30 109
2019 More than 20 years in the federal public service 6 24 23 30 13 3 0 31 45 30
2018 Less than 3 years in the federal public service 27 26 31 8 4 0 4 56 12 25
2018 3 to 10 years in the federal public service 16 22 28 24 10 0 0 38 34 54
2018 11 to 20 years in the federal public service 7 25 41 17 9 0 0 32 26 109
2018 More than 20 years in the federal public service 12 20 45 13 9 0 0 32 22 31
2017 Less than 3 years in the federal public service 37 27 27 6 3 0 0 64 9 28
2017 3 to 10 years in the federal public service 18 32 26 12 13 0 0 50 25 67
2017 11 to 20 years in the federal public service 9 28 33 21 8 0 1 37 30 127
2017 More than 20 years in the federal public service 17 23 34 19 8 0 0 39 27 48

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 24 13 7 11 0 0 69 17 42
2020 3 to 10 years in the federal public service 32 24 13 22 8 0 0 56 30 64
2020 11 to 20 years in the federal public service 16 29 26 18 11 0 0 45 29 126
2020 More than 20 years in the federal public service 28 12 26 30 4 0 0 40 34 51
2019 Less than 3 years in the federal public service 36 32 19 10 3 0 0 68 13 31
2019 3 to 10 years in the federal public service 24 35 18 15 8 0 0 59 23 61
2019 11 to 20 years in the federal public service 16 34 22 18 9 0 0 50 28 109
2019 More than 20 years in the federal public service 13 24 34 23 7 0 0 37 29 30
2018 Less than 3 years in the federal public service 19 42 31 5 0 0 4 63 5 25
2018 3 to 10 years in the federal public service 13 41 26 16 4 0 0 54 20 54
2018 11 to 20 years in the federal public service 11 33 29 14 13 0 0 44 27 108
2018 More than 20 years in the federal public service 26 28 17 16 12 0 0 54 28 31
2017 Less than 3 years in the federal public service 36 31 5 25 3 0 0 67 27 28
2017 3 to 10 years in the federal public service 24 31 19 21 4 0 0 55 26 67
2017 11 to 20 years in the federal public service 16 33 24 23 4 0 0 49 27 127
2017 More than 20 years in the federal public service 20 23 28 19 11 0 0 43 29 48

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 21 9 3 8 2 3 79 11 42
2020 3 to 10 years in the federal public service 47 19 17 12 5 0 0 66 17 64
2020 11 to 20 years in the federal public service 43 20 20 12 4 1 0 64 16 126
2020 More than 20 years in the federal public service 45 23 9 13 10 0 0 68 23 50
2019 Less than 3 years in the federal public service 45 26 16 3 10 0 0 71 13 31
2019 3 to 10 years in the federal public service 44 27 16 7 7 0 0 70 13 61
2019 11 to 20 years in the federal public service 33 41 17 4 5 0 0 74 9 109
2019 More than 20 years in the federal public service 41 25 18 6 10 0 0 66 16 29

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 18 19 17 10 0 0 54 27 42
2020 3 to 10 years in the federal public service 30 24 21 16 8 0 0 54 24 65
2020 11 to 20 years in the federal public service 26 33 20 12 9 0 0 60 20 125
2020 More than 20 years in the federal public service 26 32 27 8 7 0 0 58 15 51

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 35 20 8 8 0 0 64 16 42
2020 3 to 10 years in the federal public service 34 25 17 18 6 0 0 59 24 65
2020 11 to 20 years in the federal public service 18 27 21 17 17 0 0 44 34 126
2020 More than 20 years in the federal public service 27 19 14 30 11 0 0 45 41 51
2019 Less than 3 years in the federal public service 26 42 23 7 3 0 0 68 10 31
2019 3 to 10 years in the federal public service 37 26 20 13 3 0 0 63 17 61
2019 11 to 20 years in the federal public service 19 32 26 20 4 0 0 50 24 106
2019 More than 20 years in the federal public service 23 34 27 7 10 0 0 57 17 30
2018 Less than 3 years in the federal public service 29 29 23 8 11 0 0 58 19 25
2018 3 to 10 years in the federal public service 32 27 24 13 4 0 0 58 18 54
2018 11 to 20 years in the federal public service 16 35 25 15 9 0 0 52 23 109
2018 More than 20 years in the federal public service 25 30 17 19 6 3 0 56 26 31
2017 Less than 3 years in the federal public service 26 46 15 14 0 0 0 71 14 28
2017 3 to 10 years in the federal public service 30 32 17 6 12 0 3 64 18 67
2017 11 to 20 years in the federal public service 15 38 24 16 5 1 1 54 21 127
2017 More than 20 years in the federal public service 19 24 28 16 10 0 2 44 27 48

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 14 12 7 2 0 0 78 10 42
2020 3 to 10 years in the federal public service 48 26 16 5 5 0 0 74 10 64
2020 11 to 20 years in the federal public service 52 25 10 9 2 1 2 79 11 126
2020 More than 20 years in the federal public service 53 36 4 4 4 0 0 88 8 50
2019 Less than 3 years in the federal public service 58 16 19 0 6 0 0 74 6 31
2019 3 to 10 years in the federal public service 67 14 8 8 2 0 0 82 10 61
2019 11 to 20 years in the federal public service 55 20 11 6 7 0 0 75 14 108
2019 More than 20 years in the federal public service 33 30 20 7 9 0 0 64 16 30
2018 Less than 3 years in the federal public service 64 16 9 5 4 0 4 82 9 25
2018 3 to 10 years in the federal public service 62 21 9 2 6 0 0 83 8 54
2018 11 to 20 years in the federal public service 50 18 17 7 7 0 0 68 15 109
2018 More than 20 years in the federal public service 38 19 23 7 13 0 0 57 20 31
2017 Less than 3 years in the federal public service 71 16 6 3 0 0 5 91 3 28
2017 3 to 10 years in the federal public service 64 18 12 2 3 0 3 84 4 67
2017 11 to 20 years in the federal public service 51 24 15 9 2 0 0 74 11 126
2017 More than 20 years in the federal public service 54 23 10 6 4 0 2 79 10 48

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 20 9 2 0 0 0 88 2 42
2020 3 to 10 years in the federal public service 53 37 5 3 1 0 0 90 5 63
2020 11 to 20 years in the federal public service 48 31 12 5 3 0 1 80 9 125
2020 More than 20 years in the federal public service 33 39 24 0 4 0 0 72 4 50

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 3 9 0 0 2 0 91 0 42
2020 3 to 10 years in the federal public service 71 22 5 0 0 0 3 95 0 64
2020 11 to 20 years in the federal public service 68 14 7 2 1 1 6 89 3 126
2020 More than 20 years in the federal public service 65 17 12 0 2 2 2 85 2 49
2019 Less than 3 years in the federal public service 65 13 6 0 3 3 10 89 4 31
2019 3 to 10 years in the federal public service 77 10 3 0 3 3 3 93 4 61
2019 11 to 20 years in the federal public service 78 11 3 2 0 1 6 95 2 109
2019 More than 20 years in the federal public service 77 7 13 3 0 0 0 83 3 30
2018 Less than 3 years in the federal public service 75 9 13 0 0 0 4 87 0 25
2018 3 to 10 years in the federal public service 77 11 4 0 4 0 4 92 4 54
2018 11 to 20 years in the federal public service 67 17 8 0 3 1 4 89 3 109
2018 More than 20 years in the federal public service 66 24 3 0 3 0 3 94 3 31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 5 4 0 3 2 5 92 3 42
2020 3 to 10 years in the federal public service 89 5 0 1 1 0 3 97 3 64
2020 11 to 20 years in the federal public service 76 15 2 3 1 0 4 95 3 123
2020 More than 20 years in the federal public service 77 6 8 4 2 2 2 86 6 50
2019 Less than 3 years in the federal public service 68 7 19 6 0 0 0 75 6 31
2019 3 to 10 years in the federal public service 75 13 0 2 7 2 2 91 9 61
2019 11 to 20 years in the federal public service 74 16 3 2 3 1 1 92 5 109
2019 More than 20 years in the federal public service 56 24 10 3 0 0 7 86 3 30
2018 Less than 3 years in the federal public service 75 9 9 0 0 0 7 91 0 24
2018 3 to 10 years in the federal public service 80 13 2 0 3 0 2 95 3 54
2018 11 to 20 years in the federal public service 77 11 6 4 2 0 1 88 6 107
2018 More than 20 years in the federal public service 68 16 7 6 0 0 3 87 6 31
2017 Less than 3 years in the federal public service 90 0 0 3 0 3 5 97 3 28
2017 3 to 10 years in the federal public service 70 9 3 7 5 1 4 84 13 67
2017 11 to 20 years in the federal public service 66 11 8 9 4 0 3 78 13 126
2017 More than 20 years in the federal public service 67 9 3 6 2 0 13 86 10 48

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 12 0 0 3 0 2 97 3 42
2020 3 to 10 years in the federal public service 74 12 2 7 1 0 3 90 8 63
2020 11 to 20 years in the federal public service 73 14 6 2 1 0 4 90 3 125
2020 More than 20 years in the federal public service 74 12 6 6 0 0 2 88 6 50
2019 Less than 3 years in the federal public service 55 13 19 10 3 0 0 68 13 31
2019 3 to 10 years in the federal public service 66 20 8 2 3 0 2 87 5 61
2019 11 to 20 years in the federal public service 62 24 8 6 0 0 0 86 6 108
2019 More than 20 years in the federal public service 51 33 3 10 0 0 3 87 10 30
2018 Less than 3 years in the federal public service 45 36 8 7 5 0 0 81 11 26
2018 3 to 10 years in the federal public service 66 18 9 5 2 0 0 84 7 54
2018 11 to 20 years in the federal public service 55 26 13 4 2 0 1 82 5 108
2018 More than 20 years in the federal public service 53 23 21 3 0 0 0 76 3 30
2017 Less than 3 years in the federal public service 52 28 10 7 3 0 0 80 10 28
2017 3 to 10 years in the federal public service 61 23 5 11 0 0 0 84 11 67
2017 11 to 20 years in the federal public service 55 27 9 5 2 0 1 83 8 126
2017 More than 20 years in the federal public service 54 15 12 8 0 0 10 77 9 48

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 7 9 2 0 0 0 89 2 42
2020 3 to 10 years in the federal public service 72 6 9 8 3 0 1 79 12 63
2020 11 to 20 years in the federal public service 69 13 7 6 2 0 3 85 8 125
2020 More than 20 years in the federal public service 67 10 10 8 6 0 0 77 14 49
2019 Less than 3 years in the federal public service 64 13 7 13 3 0 0 77 16 31
2019 3 to 10 years in the federal public service 66 11 10 8 5 0 0 77 13 61
2019 11 to 20 years in the federal public service 57 26 3 8 5 1 0 84 13 107
2019 More than 20 years in the federal public service 34 40 16 7 0 0 3 77 7 30
2018 Less than 3 years in the federal public service 57 24 3 7 5 0 3 85 12 26
2018 3 to 10 years in the federal public service 68 21 0 8 2 0 2 90 10 54
2018 11 to 20 years in the federal public service 57 20 11 7 3 0 1 78 10 107
2018 More than 20 years in the federal public service 47 24 20 3 6 0 0 71 9 30
2017 Less than 3 years in the federal public service 77 10 3 7 0 3 0 90 8 28
2017 3 to 10 years in the federal public service 64 11 4 9 9 0 3 77 19 67
2017 11 to 20 years in the federal public service 56 18 11 9 5 0 1 75 14 125
2017 More than 20 years in the federal public service 37 26 14 11 7 0 6 67 18 48

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 6 0 0 0 3 12 100 0 42
2020 3 to 10 years in the federal public service 76 1 3 3 1 0 16 91 5 64
2020 11 to 20 years in the federal public service 55 12 5 3 0 0 24 89 4 125
2020 More than 20 years in the federal public service 56 2 9 2 2 2 27 82 5 50
2019 Less than 3 years in the federal public service 58 3 10 3 0 3 23 83 4 31
2019 3 to 10 years in the federal public service 55 8 10 2 2 2 22 82 4 61
2019 11 to 20 years in the federal public service 48 14 9 3 0 0 26 84 4 108
2019 More than 20 years in the federal public service 54 19 7 3 0 0 17 88 4 30
2018 Less than 3 years in the federal public service 56 0 8 0 0 0 36 87 0 26
2018 3 to 10 years in the federal public service 66 4 5 5 0 2 18 87 7 54
2018 11 to 20 years in the federal public service 53 15 10 2 1 0 20 84 3 108
2018 More than 20 years in the federal public service 33 19 7 6 0 0 35 79 9 30
2017 Less than 3 years in the federal public service 47 3 0 3 6 0 42 85 15 28
2017 3 to 10 years in the federal public service 68 8 3 6 0 0 15 89 8 67
2017 11 to 20 years in the federal public service 47 12 5 2 1 0 34 89 4 125
2017 More than 20 years in the federal public service 41 12 13 4 0 0 30 76 6 48

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 90 5 0 0 3 0 2 97 3 42
2020 3 to 10 years in the federal public service 75 18 3 3 1 0 0 92 5 65
2020 11 to 20 years in the federal public service 73 14 7 2 0 0 4 91 2 126
2020 More than 20 years in the federal public service 72 5 13 5 0 0 4 81 6 51
2019 Less than 3 years in the federal public service 67 13 3 7 3 0 7 86 11 30
2019 3 to 10 years in the federal public service 79 11 2 3 0 2 3 95 4 61
2019 11 to 20 years in the federal public service 79 16 1 1 0 0 3 98 1 109
2019 More than 20 years in the federal public service 80 10 0 7 0 0 3 93 7 30
2018 Less than 3 years in the federal public service 71 14 0 7 0 0 8 92 8 26
2018 3 to 10 years in the federal public service 79 6 10 2 0 0 4 88 2 54
2018 11 to 20 years in the federal public service 71 20 5 1 1 0 2 93 2 107
2018 More than 20 years in the federal public service 76 18 0 0 0 0 6 100 0 30
2017 Less than 3 years in the federal public service 82 5 5 0 0 0 7 94 0 28
2017 3 to 10 years in the federal public service 78 10 8 3 0 0 1 89 3 67
2017 11 to 20 years in the federal public service 71 18 4 1 1 0 5 94 2 125
2017 More than 20 years in the federal public service 57 17 10 4 0 0 12 84 5 48

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 21 10 5 15 0 2 70 20 42
2020 3 to 10 years in the federal public service 68 15 9 1 7 0 0 83 8 64
2020 11 to 20 years in the federal public service 69 16 7 4 1 0 3 87 5 125
2020 More than 20 years in the federal public service 78 12 8 0 0 0 2 92 0 51
2019 Less than 3 years in the federal public service 45 6 16 26 6 0 0 51 32 31
2019 3 to 10 years in the federal public service 68 8 7 10 7 0 0 77 16 61
2019 11 to 20 years in the federal public service 76 14 5 2 1 0 3 92 3 109
2019 More than 20 years in the federal public service 77 14 6 0 0 0 3 93 0 30
2018 Less than 3 years in the federal public service 38 16 19 21 3 0 3 55 26 26
2018 3 to 10 years in the federal public service 68 10 4 8 7 0 4 81 15 53
2018 11 to 20 years in the federal public service 70 16 6 4 2 0 2 88 6 108
2018 More than 20 years in the federal public service 84 0 0 0 0 0 16 100 0 30
2017 Less than 3 years in the federal public service 29 11 11 27 22 0 0 40 49 28
2017 3 to 10 years in the federal public service 69 7 12 1 8 0 3 78 9 67
2017 11 to 20 years in the federal public service 70 13 7 4 2 0 4 86 6 126
2017 More than 20 years in the federal public service 66 8 4 9 2 0 11 83 12 48

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 34 14 0 2 0 0 84 2 42
2020 3 to 10 years in the federal public service 42 28 19 6 5 0 0 70 11 65
2020 11 to 20 years in the federal public service 57 22 16 4 1 0 0 79 5 126
2020 More than 20 years in the federal public service 47 24 20 4 4 0 2 72 8 51
2019 Less than 3 years in the federal public service 58 23 13 3 3 0 0 81 6 31
2019 3 to 10 years in the federal public service 62 25 7 7 0 0 0 87 7 61
2019 11 to 20 years in the federal public service 56 24 11 4 3 1 2 82 7 107
2019 More than 20 years in the federal public service 66 20 10 3 0 0 0 86 3 30
2018 Less than 3 years in the federal public service 56 18 10 13 0 0 3 76 13 26
2018 3 to 10 years in the federal public service 51 27 5 8 3 0 6 82 12 54
2018 11 to 20 years in the federal public service 48 27 21 4 0 0 1 75 4 108
2018 More than 20 years in the federal public service 54 18 12 3 0 0 13 82 4 30
2017 Less than 3 years in the federal public service 34 30 31 3 0 0 2 65 3 28
2017 3 to 10 years in the federal public service 57 20 12 9 0 0 3 79 9 67
2017 11 to 20 years in the federal public service 48 30 12 5 3 0 2 79 8 126
2017 More than 20 years in the federal public service 62 19 13 2 0 0 4 84 3 47

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 30 17 5 0 0 0 78 5 42
2020 3 to 10 years in the federal public service 21 38 19 10 10 1 0 60 21 65
2020 11 to 20 years in the federal public service 30 41 21 7 1 0 0 71 8 126
2020 More than 20 years in the federal public service 27 40 21 10 2 0 0 68 12 51

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 48 30 10 5 0 0 56 15 42
2020 3 to 10 years in the federal public service 8 30 32 25 5 0 0 38 30 65
2020 11 to 20 years in the federal public service 8 18 46 18 11 0 0 26 29 126
2020 More than 20 years in the federal public service 9 15 43 26 8 0 0 23 34 51
2019 Less than 3 years in the federal public service 16 39 39 6 0 0 0 55 6 31
2019 3 to 10 years in the federal public service 19 28 29 20 3 0 0 47 23 61
2019 11 to 20 years in the federal public service 8 21 44 22 5 0 0 29 26 109
2019 More than 20 years in the federal public service 3 34 36 20 7 0 0 37 27 30
2018 Less than 3 years in the federal public service 15 33 38 14 0 0 0 48 14 26
2018 3 to 10 years in the federal public service 14 24 43 16 3 0 0 38 19 55
2018 11 to 20 years in the federal public service 5 23 51 17 3 0 0 29 20 110
2018 More than 20 years in the federal public service 9 13 60 16 3 0 0 21 19 31
2017 Less than 3 years in the federal public service 15 18 59 8 0 0 0 34 8 28
2017 3 to 10 years in the federal public service 12 35 31 14 8 0 0 47 22 67
2017 11 to 20 years in the federal public service 7 25 41 23 2 1 0 33 26 127
2017 More than 20 years in the federal public service 7 20 52 15 4 0 2 28 19 48

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 10 24 53 7 0 0 61 15 41
2020 3 to 10 years in the federal public service 11 20 39 22 8 0 0 31 30 65
2020 11 to 20 years in the federal public service 12 26 40 14 7 1 0 21 39 126
2020 More than 20 years in the federal public service 8 30 39 14 8 0 0 22 38 51
2019 Less than 3 years in the federal public service 3 9 39 29 16 3 0 47 13 31
2019 3 to 10 years in the federal public service 8 15 33 15 29 0 0 43 24 60
2019 11 to 20 years in the federal public service 10 23 39 19 10 0 0 29 33 108
2019 More than 20 years in the federal public service 3 27 43 27 0 0 0 27 30 30
2018 Less than 3 years in the federal public service 7 14 33 22 24 0 0 45 21 26
2018 3 to 10 years in the federal public service 6 13 35 31 14 0 0 46 19 55
2018 11 to 20 years in the federal public service 4 18 47 25 7 0 0 31 22 110
2018 More than 20 years in the federal public service 3 22 30 41 4 0 0 45 25 31
2017 Less than 3 years in the federal public service 0 20 32 35 13 0 0 48 20 28
2017 3 to 10 years in the federal public service 6 22 32 23 16 0 0 40 29 67
2017 11 to 20 years in the federal public service 3 21 43 24 8 0 1 33 24 127
2017 More than 20 years in the federal public service 0 24 39 22 15 0 0 37 24 48

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 44 2 3 5 0 0 90 8 41
2020 3 to 10 years in the federal public service 34 44 18 3 1 0 0 77 5 65
2020 11 to 20 years in the federal public service 29 49 15 5 2 1 0 78 7 125
2020 More than 20 years in the federal public service 31 55 8 4 2 0 0 86 6 51
2019 Less than 3 years in the federal public service 19 42 26 3 7 3 0 63 10 31
2019 3 to 10 years in the federal public service 26 44 15 7 5 3 0 73 12 60
2019 11 to 20 years in the federal public service 13 48 27 8 3 1 0 62 11 108
2019 More than 20 years in the federal public service 16 41 20 16 7 0 0 57 23 30
2018 Less than 3 years in the federal public service 13 49 23 11 0 4 0 64 12 26
2018 3 to 10 years in the federal public service 22 44 22 8 0 4 0 69 8 55
2018 11 to 20 years in the federal public service 15 50 27 5 2 1 0 66 7 110
2018 More than 20 years in the federal public service 10 57 24 6 0 3 0 69 6 31
2017 Less than 3 years in the federal public service 10 62 20 3 5 0 0 72 8 28
2017 3 to 10 years in the federal public service 30 42 16 6 4 2 0 74 11 67
2017 11 to 20 years in the federal public service 15 51 26 5 2 2 0 67 6 127
2017 More than 20 years in the federal public service 15 55 22 6 0 0 2 71 6 48

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 33 5 3 5 4 0 87 8 42
2020 3 to 10 years in the federal public service 28 33 18 20 1 0 0 60 22 64
2020 11 to 20 years in the federal public service 23 39 21 9 6 2 0 63 15 126
2020 More than 20 years in the federal public service 20 44 11 21 2 2 0 65 23 51

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 23 7 15 7 4 0 69 23 42
2020 3 to 10 years in the federal public service 38 23 20 13 5 1 0 62 18 65
2020 11 to 20 years in the federal public service 39 39 9 10 3 0 0 78 13 125
2020 More than 20 years in the federal public service 28 36 11 20 6 0 0 64 25 50

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 33 2 3 3 2 0 92 5 42
2020 3 to 10 years in the federal public service 41 36 17 3 2 1 0 78 5 65
2020 11 to 20 years in the federal public service 42 43 9 5 1 0 0 85 6 126
2020 More than 20 years in the federal public service 34 37 14 11 0 4 0 73 12 51

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 34 3 3 3 3 0 92 5 42
2020 3 to 10 years in the federal public service 32 31 22 12 3 0 0 63 15 65
2020 11 to 20 years in the federal public service 23 43 17 11 6 0 0 66 18 126
2020 More than 20 years in the federal public service 19 42 21 13 6 0 0 60 19 51
2019 Less than 3 years in the federal public service 23 48 19 3 7 0 0 71 10 31
2019 3 to 10 years in the federal public service 27 31 23 8 8 2 0 60 17 61
2019 11 to 20 years in the federal public service 12 42 22 17 6 0 0 54 24 109
2019 More than 20 years in the federal public service 16 37 13 23 10 0 0 54 33 30
2018 Less than 3 years in the federal public service 20 47 16 14 0 3 0 69 14 26
2018 3 to 10 years in the federal public service 28 40 20 10 2 0 0 68 12 54
2018 11 to 20 years in the federal public service 13 46 25 11 6 0 0 59 16 110
2018 More than 20 years in the federal public service 10 52 13 18 3 3 0 64 22 31
2017 Less than 3 years in the federal public service 13 61 9 12 3 3 0 76 15 28
2017 3 to 10 years in the federal public service 23 32 21 15 6 3 0 57 22 67
2017 11 to 20 years in the federal public service 8 50 17 16 7 1 0 59 23 126
2017 More than 20 years in the federal public service 10 46 17 20 4 2 0 58 25 48

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 36 7 0 3 0 0 90 3 42
2020 3 to 10 years in the federal public service 52 38 4 6 0 0 0 90 6 65
2020 11 to 20 years in the federal public service 47 45 6 3 0 0 0 92 3 125
2020 More than 20 years in the federal public service 49 40 11 0 0 0 0 89 0 51

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 31 7 5 5 0 0 83 11 42
2020 3 to 10 years in the federal public service 47 41 4 8 0 0 0 88 8 65
2020 11 to 20 years in the federal public service 46 46 6 2 1 0 0 91 3 124
2020 More than 20 years in the federal public service 41 51 8 0 0 0 0 92 0 51

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 29 15 3 0 3 0 82 3 42
2020 3 to 10 years in the federal public service 48 33 16 3 0 0 0 81 3 64
2020 11 to 20 years in the federal public service 43 41 11 4 1 0 0 84 4 124
2020 More than 20 years in the federal public service 44 37 13 2 2 0 2 83 4 48

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 5 0 3 3 5 92 3 42
2020 3 to 10 years in the federal public service 50 37 8 5 0 0 0 87 5 63
2020 11 to 20 years in the federal public service 54 34 5 2 0 2 3 93 2 126
2020 More than 20 years in the federal public service 46 43 11 0 0 0 0 89 0 51

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 14 0 0 0 3 2 100 0 42
2020 3 to 10 years in the federal public service 68 27 1 0 0 3 0 99 0 65
2020 11 to 20 years in the federal public service 72 23 1 1 0 3 0 98 1 125
2020 More than 20 years in the federal public service 72 24 2 0 0 0 2 98 0 51

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 35 9 0 3 9 0 87 3 42
2020 3 to 10 years in the federal public service 36 35 13 9 2 5 0 75 11 64
2020 11 to 20 years in the federal public service 41 45 11 2 1 0 0 85 4 126
2020 More than 20 years in the federal public service 46 39 10 5 0 0 0 85 5 51

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 26 3 10 3 4 0 84 13 42
2020 3 to 10 years in the federal public service 49 33 10 5 4 0 0 82 8 65
2020 11 to 20 years in the federal public service 50 33 9 7 1 0 0 83 8 126
2020 More than 20 years in the federal public service 45 30 13 9 4 0 0 74 13 51

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 27 9 0 0 2 0 90 0 42
2020 3 to 10 years in the federal public service 54 31 9 4 2 0 0 85 6 65
2020 11 to 20 years in the federal public service 52 39 6 1 1 1 0 92 2 126
2020 More than 20 years in the federal public service 63 28 5 2 0 2 0 92 2 51

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 18 44 17 17 4 0 0 63 21 48
2020 More than 20 years in the federal public service 15 33 38 5 9 0 0 48 14 21
2019 3 to 10 years in the federal public service 6 51 21 15 0 0 7 61 16 14
2019 11 to 20 years in the federal public service 6 40 36 11 6 0 0 46 18 45
2019 More than 20 years in the federal public service 6 42 15 22 8 0 7 52 32 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 100 0 48
2020 More than 20 years in the federal public service 100 0 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 17 26 26 19 12 0 0 43 31 48
2020 More than 20 years in the federal public service 15 20 11 50 5 0 0 35 55 21
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 42
2020 3 to 10 years in the federal public service 3 97 64
2020 11 to 20 years in the federal public service 5 95 125
2020 More than 20 years in the federal public service 6 94 50

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 3 97 42
2020 3 to 10 years in the federal public service 8 92 64
2020 11 to 20 years in the federal public service 13 87 126
2020 More than 20 years in the federal public service 11 89 51
2019 Less than 3 years in the federal public service 7 93 30
2019 3 to 10 years in the federal public service 8 92 60
2019 11 to 20 years in the federal public service 9 91 109
2019 More than 20 years in the federal public service 16 84 30
2017 3 to 10 years in the federal public service 10 90 67
2017 11 to 20 years in the federal public service 12 88 127
2014 11 to 20 years in the federal public service 8 92 114

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 45 55 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 83 17 16
2019 11 to 20 years in the federal public service 39 61 10
2017 11 to 20 years in the federal public service 63 37 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 53 31 17 0 0 0 0 83 0 13
2017 11 to 20 years in the federal public service 50 8 21 0 21 0 0 59 21 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 38 10 5 0 2 5 83 6 42
2020 3 to 10 years in the federal public service 49 39 3 6 0 3 1 91 6 65
2020 11 to 20 years in the federal public service 48 37 7 2 2 3 2 89 4 125
2020 More than 20 years in the federal public service 37 42 12 0 4 2 4 84 4 51
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 49 18 7 66 34 42
2020 3 to 10 years in the federal public service 39 49 13 0 56 44 65
2020 11 to 20 years in the federal public service 27 60 13 0 69 31 126
2020 More than 20 years in the federal public service 26 58 16 0 69 31 51

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 25 75 11
2020 3 to 10 years in the federal public service 38 62 25
2020 11 to 20 years in the federal public service 43 57 34
2020 More than 20 years in the federal public service 16 84 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 26 8 37 10 0 0 45 47 11
2020 3 to 10 years in the federal public service 15 23 5 3 38 3 13 45 49 25
2020 11 to 20 years in the federal public service 9 39 18 18 15 0 0 48 33 33
2020 More than 20 years in the federal public service 0 24 24 0 43 0 9 26 47 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 36 8 27 10 0 10 50 41 11
2020 3 to 10 years in the federal public service 0 22 5 12 42 0 20 28 67 25
2020 11 to 20 years in the federal public service 0 15 10 15 33 0 26 21 65 34
2020 More than 20 years in the federal public service 0 0 24 16 43 0 17 0 71 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 12 7 5 3 3 42 73 14 42
2020 3 to 10 years in the federal public service 45 18 7 5 11 1 12 73 20 65
2020 11 to 20 years in the federal public service 47 17 12 7 8 0 9 71 16 126
2020 More than 20 years in the federal public service 54 2 17 6 8 0 13 64 16 50
2019 Less than 3 years in the federal public service 65 6 0 3 6 3 16 88 12 31
2019 3 to 10 years in the federal public service 43 10 12 15 12 0 8 58 29 61
2019 11 to 20 years in the federal public service 56 10 9 5 4 0 15 78 12 109
2019 More than 20 years in the federal public service 59 7 10 7 0 3 14 80 8 30
2018 Less than 3 years in the federal public service 55 15 0 0 0 4 27 100 0 26
2018 3 to 10 years in the federal public service 58 7 13 7 5 2 7 72 14 55
2018 11 to 20 years in the federal public service 55 12 11 1 6 1 13 78 9 108
2018 More than 20 years in the federal public service 63 11 3 0 6 0 17 89 8 31
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