2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	52	8	8	84	8	101
2020	CO-02	27	58	8	8	84	8	64
2020	CO-03	29	54	8	8	83	8	24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	67	29	0	2	1	1	97	3	100
2020	CO-02	63	33	0	0	2	2	98	2	63
2020	CO-03	67	29	0	4	0	0	96	4	24
2017	CO	76	21	1	2	0	0	97	2	95
2017	CO-02	74	21	2	3	0	0	95	3	66
2017	CO-03	78	22	0	0	0	0	100	0	18
2014	CO	70	27	2	1	0	0	96	1	83
2014	CO-02	73	26	2	0	0	0	98	0	62
2014	CO-03	67	25	8	0	0	0	92	0	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	34	42	13	6	4	2	77	10	101
2020	CO-02	30	39	17	6	5	3	71	11	64
2020	CO-03	38	46	8	4	4	0	83	8	24
2019	CO	37	36	10	13	4	0	73	17	70
2019	CO-02	28	43	13	13	5	0	70	18	40
2019	CO-03	50	25	5	15	5	0	75	20	20
2017	CO	34	31	11	14	11	0	64	24	95
2017	CO-02	29	32	14	15	11	0	61	26	66
2017	CO-03	39	22	11	11	17	0	61	28	18
2014	CO	25	44	11	12	7	0	70	19	83
2014	CO-02	24	47	10	13	6	0	71	19	62
2014	CO-03	17	42	17	17	8	0	58	25	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	22	53	16	6	3	0	75	9	101
2020	CO-02	20	53	16	8	3	0	73	11	64
2020	CO-03	17	54	21	4	4	0	71	8	24
2019	CO	27	54	10	9	0	0	81	9	70
2019	CO-02	28	50	13	10	0	0	78	10	40
2019	CO-03	30	55	5	10	0	0	85	10	20
2018	CO	15	68	12	3	3	0	83	5	78
2018	CO-02	19	68	11	2	0	0	87	2	47
2018	CO-03	11	53	21	5	11	0	63	16	19
2017	CO	23	54	10	7	5	0	77	13	95
2017	CO-02	23	55	10	6	6	0	78	12	66
2017	CO-03	22	55	11	6	6	0	78	11	18
2014	CO	16	46	27	11	0	1	62	11	83
2014	CO-02	15	45	31	8	0	2	61	8	62
2014	CO-03	17	50	8	25	0	0	67	25	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	49	12	5	1	1	0	82	6	100
2020	CO-02	27	54	13	3	2	2	0	82	5	63
2020	CO-03	29	50	17	4	0	0	0	79	4	24
2019	CO	48	39	10	3	0	0	0	87	3	69
2019	CO-02	54	31	10	5	0	0	0	85	5	39
2019	CO-03	50	40	10	0	0	0	0	90	0	20
2017	CO	53	37	3	3	2	0	1	92	5	94
2017	CO-02	49	39	4	5	3	0	0	88	8	65
2017	CO-03	56	39	0	0	0	0	6	100	0	18
2014	CO	37	37	18	6	0	0	1	76	6	83
2014	CO-02	32	39	21	6	0	0	2	72	7	62
2014	CO-03	67	25	8	0	0	0	0	92	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	20	40	21	13	2	2	2	63	16	100
2020	CO-02	22	49	11	10	2	3	3	76	12	63
2020	CO-03	13	38	29	17	4	0	0	50	21	24
2019	CO	24	47	13	10	6	0	0	71	16	70
2019	CO-02	20	55	8	10	8	0	0	75	18	40
2019	CO-03	35	35	20	5	5	0	0	70	10	20
2018	CO	31	42	18	5	4	0	0	73	9	78
2018	CO-02	34	47	13	4	2	0	0	81	6	47
2018	CO-03	16	47	26	0	11	0	0	63	11	19
2017	CO	29	43	13	11	3	0	1	73	14	95
2017	CO-02	27	44	14	12	2	0	2	72	14	66
2017	CO-03	28	50	6	6	11	0	0	78	17	18
2014	CO	16	34	24	15	7	1	4	52	23	83
2014	CO-02	15	36	24	13	8	2	3	53	22	62
2014	CO-03	25	25	17	17	8	0	8	55	27	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	29	51	10	8	2	80	10	101
2020	CO-02	25	55	8	9	3	80	13	64
2020	CO-03	29	50	13	8	0	79	8	24
2019	CO	24	64	6	6	0	89	6	70
2019	CO-02	20	70	5	5	0	90	5	40
2019	CO-03	25	60	10	5	0	85	5	20
2018	CO	20	58	18	3	1	78	4	76
2018	CO-02	17	59	24	0	0	76	0	46
2018	CO-03	17	56	17	6	6	72	11	18
2017	CO	36	50	9	5	0	85	5	95
2017	CO-02	30	53	12	5	0	83	5	66
2017	CO-03	39	50	6	6	0	89	6	18
2014	CO	16	60	16	6	2	76	8	83
2014	CO-02	16	61	15	5	3	77	8	62
2014	CO-03	25	50	17	8	0	75	8	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	15	56	12	13	4	71	17	101
2020	CO-02	13	59	14	9	5	72	14	64
2020	CO-03	17	58	4	17	4	75	21	24
2019	CO	10	63	14	11	1	73	13	70
2019	CO-02	13	63	15	8	3	75	10	40
2019	CO-03	10	65	10	15	0	75	15	20
2018	CO	17	47	31	4	1	64	5	77
2018	CO-02	19	45	34	2	0	64	2	47
2018	CO-03	17	39	28	11	6	56	17	18
2017	CO	21	48	17	14	1	69	15	95
2017	CO-02	21	43	21	15	0	64	15	66
2017	CO-03	22	50	11	11	6	72	17	18
2014	CO	5	35	34	15	11	40	26	82
2014	CO-02	5	34	38	12	11	39	23	61
2014	CO-03	8	33	17	33	8	42	42	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	16	48	15	18	2	64	20	98
2020	CO-02	16	48	18	16	2	65	18	62
2020	CO-03	17	43	13	22	4	61	26	23
2019	CO	10	64	14	7	4	74	12	69
2019	CO-02	13	63	13	5	8	75	13	40
2019	CO-03	11	58	21	11	0	68	11	19
2018	CO	17	62	17	4	1	78	5	78
2018	CO-02	23	55	19	0	2	79	2	47
2018	CO-03	11	58	16	16	0	68	16	19
2017	CO	27	56	8	6	2	83	8	95
2017	CO-02	29	53	11	6	2	82	8	66
2017	CO-03	22	61	0	11	6	83	17	18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	31	54	7	7	1	0	85	8	101
2020	CO-02	30	50	11	8	2	0	80	9	64
2020	CO-03	42	54	0	4	0	0	96	4	24
2019	CO	33	57	7	1	1	0	90	3	70
2019	CO-02	25	65	5	3	3	0	90	5	40
2019	CO-03	40	50	10	0	0	0	90	0	20
2018	CO	40	55	3	1	1	0	95	3	78
2018	CO-02	32	64	4	0	0	0	96	0	47
2018	CO-03	42	47	0	5	5	0	89	11	19
2017	CO	38	52	7	1	1	0	90	2	94
2017	CO-02	34	52	11	2	2	0	86	3	65
2017	CO-03	34	66	0	0	0	0	100	0	18
2014	CO	24	58	11	6	0	1	82	6	81
2014	CO-02	23	57	12	7	0	2	82	7	61
2014	CO-03	36	45	9	9	0	0	82	9	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	17	45	22	15	2	61	17	101
2020	CO-02	13	45	27	13	3	58	16	64
2020	CO-03	21	46	13	21	0	67	21	24
2019	CO	19	49	20	13	0	67	13	70
2019	CO-02	18	45	25	13	0	63	13	40
2019	CO-03	20	50	15	15	0	70	15	20
2018	CO	14	58	22	4	3	72	6	78
2018	CO-02	13	55	28	2	2	68	4	47
2018	CO-03	16	58	11	11	5	74	16	19
2017	CO	26	47	12	14	1	74	15	95
2017	CO-02	21	50	12	17	0	71	17	66
2017	CO-03	34	39	17	6	6	72	11	18

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	41	13	5	1	81	6	100
2020	CO-02	32	43	17	6	2	75	8	63
2020	CO-03	54	38	8	0	0	92	0	24
2019	CO	37	54	6	3	0	91	3	70
2019	CO-02	28	63	10	0	0	90	0	40
2019	CO-03	55	40	0	5	0	95	5	20
2018	CO	38	48	10	4	0	86	4	77
2018	CO-02	26	63	11	0	0	89	0	46
2018	CO-03	53	26	11	11	0	79	11	19
2017	CO	42	46	11	1	0	88	1	94
2017	CO-02	40	48	12	0	0	88	0	65
2017	CO-03	39	50	11	0	0	89	0	18
2014	CO	34	49	13	2	1	83	4	83
2014	CO-02	34	50	15	2	0	84	2	62
2014	CO-03	42	33	17	0	8	75	8	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	46	25	21	3	0	51	24	101
2020	CO-02	2	47	27	22	3	0	48	25	64
2020	CO-03	13	46	25	13	4	0	58	17	24
2019	CO	7	48	20	20	4	0	55	25	69
2019	CO-02	8	36	23	26	8	0	44	33	39
2019	CO-03	10	60	15	15	0	0	70	15	20
2018	CO	12	43	22	19	4	0	55	23	77
2018	CO-02	7	39	33	20	2	0	46	22	46
2018	CO-03	26	37	5	21	11	0	63	32	19
2017	CO	16	48	17	14	5	0	64	19	94
2017	CO-02	11	46	20	18	5	0	57	23	65
2017	CO-03	34	39	17	6	6	0	72	11	18
2014	CO	6	40	28	18	7	1	47	26	83
2014	CO-02	6	32	32	18	10	2	39	28	62
2014	CO-03	8	50	17	25	0	0	58	25	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	9	35	30	22	5	44	27	101
2020	CO-02	3	38	31	22	6	41	28	64
2020	CO-03	21	33	25	17	4	54	21	24
2019	CO	7	41	27	17	7	49	24	70
2019	CO-02	5	40	25	20	10	45	30	40
2019	CO-03	10	40	35	10	5	50	15	20
2018	CO	14	37	20	25	4	51	29	76
2018	CO-02	9	38	23	26	4	47	30	47
2018	CO-03	22	22	22	28	6	44	33	18
2017	CO	20	41	16	14	10	61	23	94
2017	CO-02	18	36	18	17	11	54	27	65
2017	CO-03	28	39	17	11	6	66	17	18
2014	CO	5	28	31	28	8	33	36	83
2014	CO-02	5	23	35	26	11	27	37	62
2014	CO-03	8	33	25	33	0	42	33	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	12	54	18	12	4	66	16	99
2020	CO-02	8	57	21	11	3	65	14	63
2020	CO-03	17	43	17	13	9	61	22	23
2019	CO	12	58	18	11	0	71	11	65
2019	CO-02	11	62	16	11	0	73	11	37
2019	CO-03	11	56	28	6	0	67	6	18
2018	CO	9	58	24	9	0	67	9	78
2018	CO-02	11	51	34	4	0	62	4	47
2018	CO-03	0	58	16	26	0	58	26	19
2017	CO	24	52	13	8	2	77	11	94
2017	CO-02	21	54	14	11	0	75	11	65
2017	CO-03	28	44	17	6	6	72	11	18
2014	CO	10	47	30	8	5	57	13	83
2014	CO-02	10	48	29	8	5	58	13	62
2014	CO-03	8	42	42	0	8	50	8	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	59	9	8	1	82	9	100
2020	CO-02	17	62	8	11	2	79	13	63
2020	CO-03	33	50	17	0	0	83	0	24
2019	CO	30	59	9	1	0	90	1	69
2019	CO-02	31	59	10	0	0	90	0	39
2019	CO-03	25	65	5	5	0	90	5	20
2018	CO	18	67	10	5	0	85	5	78
2018	CO-02	17	70	9	4	0	87	4	47
2018	CO-03	21	53	16	11	0	74	11	19
2017	CO	46	36	13	5	0	82	5	94
2017	CO-02	44	34	15	6	0	79	6	65
2017	CO-03	45	44	11	0	0	89	0	18
2014	CO	22	53	17	7	1	75	8	83
2014	CO-02	19	55	16	8	2	74	10	62
2014	CO-03	33	58	0	8	0	92	8	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	16	20	24	23	17	36	40	100
2020	CO-02	20	28	25	14	13	48	27	64
2020	CO-03	0	9	22	43	26	9	70	23
2019	CO	25	38	19	9	10	62	19	69
2019	CO-02	33	41	15	5	5	74	10	39
2019	CO-03	5	35	25	15	20	40	35	20
2018	CO	38	37	23	0	1	76	1	78
2018	CO-02	51	36	13	0	0	87	0	47
2018	CO-03	26	26	47	0	0	53	0	19
2017	CO	38	38	18	5	1	76	6	95
2017	CO-02	49	33	14	3	2	82	5	66
2017	CO-03	17	44	34	6	0	61	6	18
2014	CO	27	42	20	10	1	69	11	83
2014	CO-02	34	39	19	8	0	73	8	62
2014	CO-03	0	58	33	8	0	58	8	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	48	17	3	1	0	4	79	101
2020	CO-02	34	44	17	3	2	0	5	78	64
2020	CO-03	33	50	13	4	0	0	4	83	24
2019	CO	17	40	34	4	4	0	9	57	70
2019	CO-02	23	38	33	3	5	0	8	60	40
2019	CO-03	15	35	35	10	5	0	15	50	20
2018	CO	8	41	45	5	1	0	6	49	78
2018	CO-02	13	40	38	6	2	0	9	53	47
2018	CO-03	0	21	79	0	0	0	0	21	19
2017	CO	3	34	46	7	9	1	16	37	95
2017	CO-02	5	38	42	6	9	0	15	42	66
2017	CO-03	0	28	45	11	11	6	23	30	18
2014	CO	12	40	39	8	1	0	10	52	83
2014	CO-02	13	39	39	8	2	0	10	51	62
2014	CO-03	8	50	42	0	0	0	0	58	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	13	30	37	13	6	2	0	19	43	101
2020	CO-02	13	38	28	11	9	2	0	21	51	64
2020	CO-03	13	17	54	17	0	0	0	17	29	24
2019	CO	9	24	37	21	6	3	0	28	34	70
2019	CO-02	10	28	48	10	3	3	0	13	38	40
2019	CO-03	5	20	30	35	10	0	0	45	25	20
2018	CO	3	21	53	21	3	1	0	23	23	78
2018	CO-02	2	23	55	15	4	0	0	19	26	47
2018	CO-03	5	16	37	42	0	0	0	42	21	19
2017	CO	4	18	35	32	10	0	1	43	22	95
2017	CO-02	5	20	33	32	9	0	2	42	25	66
2017	CO-03	6	6	45	33	11	0	0	44	11	18
2014	CO	10	32	41	13	4	0	0	17	42	83
2014	CO-02	11	31	40	13	5	0	0	18	42	62
2014	CO-03	8	42	33	17	0	0	0	17	50	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	57	31	8	2	1	1	3	89	101
2020	CO-02	61	25	9	2	2	2	3	87	64
2020	CO-03	50	42	4	4	0	0	4	92	24
2019	CO	67	24	6	1	1	0	3	91	70
2019	CO-02	65	23	8	3	3	0	5	88	40
2019	CO-03	70	25	5	0	0	0	0	95	20
2018	CO	59	28	9	3	1	0	4	87	78
2018	CO-02	64	28	2	4	2	0	6	91	47
2018	CO-03	37	32	32	0	0	0	0	68	19
2017	CO	50	29	15	2	3	0	6	80	95
2017	CO-02	54	27	11	3	5	0	8	82	66
2017	CO-03	34	33	34	0	0	0	0	66	18
2014	CO	54	34	11	1	0	0	1	88	83
2014	CO-02	56	31	11	2	0	0	2	87	62
2014	CO-03	42	50	8	0	0	0	0	92	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	32	35	28	4	2	6	66	101
2020	CO-02	30	31	31	5	3	8	61	64
2020	CO-03	46	38	13	4	0	4	83	24
2019	CO	20	41	33	6	0	6	61	70
2019	CO-02	15	50	28	8	0	8	65	40
2019	CO-03	35	20	40	5	0	5	55	20
2018	CO	6	43	39	10	1	12	49	77
2018	CO-02	4	43	37	13	2	15	48	46
2018	CO-03	0	53	42	5	0	5	53	19
2017	CO	6	26	43	18	6	24	32	95
2017	CO-02	8	20	47	19	7	26	27	66
2017	CO-03	6	39	34	17	6	22	44	18
2014	CO	10	31	37	19	2	22	41	83
2014	CO-02	11	31	34	21	3	24	42	62
2014	CO-03	0	25	67	8	0	8	25	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	42	32	21	3	2	1	0	5	74	101
2020	CO-02	39	25	27	5	3	2	0	8	65	64
2020	CO-03	50	38	13	0	0	0	0	0	88	24
2019	CO	23	41	23	7	3	1	1	10	66	70
2019	CO-02	20	40	25	8	5	3	0	13	62	40
2019	CO-03	35	45	15	5	0	0	0	5	80	20
2018	CO	14	42	28	10	3	0	3	13	58	78
2018	CO-02	15	43	21	15	4	0	2	20	59	47
2018	CO-03	0	53	47	0	0	0	0	0	53	19
2017	CO	16	23	37	17	5	0	1	23	40	94
2017	CO-02	18	20	32	20	8	0	1	29	39	65
2017	CO-03	11	28	50	11	0	0	0	11	39	18
2014	CO	35	29	27	5	5	0	0	10	64	83
2014	CO-02	29	32	27	6	5	0	0	11	61	62
2014	CO-03	42	17	42	0	0	0	0	0	58	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	7	17	29	31	8	6	2	42	26	100
2020	CO-02	3	21	22	35	10	10	0	49	26	63
2020	CO-03	21	8	38	25	8	0	0	33	29	24
2019	CO	6	14	31	19	27	1	1	47	21	70
2019	CO-02	3	23	33	20	20	3	0	41	26	40
2019	CO-03	10	5	45	25	15	0	0	40	15	20
2018	CO	4	15	33	31	12	1	4	45	20	78
2018	CO-02	6	13	32	32	15	0	2	48	20	47
2018	CO-03	0	16	47	26	5	0	5	33	17	19
2017	CO	0	7	23	38	25	1	5	67	8	95
2017	CO-02	0	6	23	36	29	0	6	69	6	66
2017	CO-03	0	6	22	55	11	6	0	70	6	18
2014	CO	6	11	33	25	22	1	2	49	17	83
2014	CO-02	5	11	36	27	16	2	3	46	17	62
2014	CO-03	8	8	17	25	42	0	0	67	17	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	31	37	28	3	1	1	0	4	68	101
2020	CO-02	34	33	27	3	2	2	0	5	68	64
2020	CO-03	29	33	33	4	0	0	0	4	63	24
2019	CO	24	36	36	3	1	0	0	4	60	70
2019	CO-02	28	35	33	3	3	0	0	5	63	40
2019	CO-03	25	35	35	5	0	0	0	5	60	20
2018	CO	28	35	27	6	3	0	1	9	64	78
2018	CO-02	28	38	21	9	4	0	0	13	66	47
2018	CO-03	26	21	47	5	0	0	0	5	47	19
2017	CO	20	38	33	5	4	0	0	9	58	95
2017	CO-02	24	41	28	3	5	0	0	8	65	66
2017	CO-03	17	28	33	17	6	0	0	22	45	18
2014	CO	26	39	33	2	0	0	0	2	65	83
2014	CO-02	31	32	34	3	0	0	0	3	63	62
2014	CO-03	8	67	25	0	0	0	0	0	75	12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	2	9	49	30	11	41	11	101
2020	CO-02	0	9	53	23	14	38	9	64
2020	CO-03	8	13	38	38	4	42	21	24
2019	CO	3	14	39	31	13	44	17	70
2019	CO-02	3	10	48	25	15	40	13	40
2019	CO-03	0	30	20	40	10	50	30	20

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	21	39	16	7	3	6	9	70	12	101
2020	CO-02	17	33	20	6	3	9	11	63	12	64
2020	CO-03	21	50	8	13	0	0	8	77	14	24
2019	CO	21	46	13	9	0	7	4	76	10	70
2019	CO-02	13	45	15	13	0	10	5	68	15	40
2019	CO-03	40	35	15	5	0	5	0	79	5	20
2018	CO	10	47	14	9	4	9	6	68	15	78
2018	CO-02	13	40	13	15	4	11	4	63	23	47
2018	CO-03	5	53	16	0	5	11	11	73	7	19
2017	CO	36	31	12	6	5	5	5	74	13	95
2017	CO-02	32	31	17	8	5	4	5	69	13	66
2017	CO-03	34	27	0	6	11	11	11	78	22	18
2014	CO	22	32	18	11	8	6	4	59	21	83
2014	CO-02	18	31	18	11	11	6	5	55	25	62
2014	CO-03	33	25	17	17	0	8	0	64	18	12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	55	36	3	4	1	1	92	5	101
2020	CO-02	53	38	3	5	0	2	92	5	64
2020	CO-03	54	38	4	4	0	0	92	4	24
2019	CO	48	43	3	6	0	0	91	6	69
2019	CO-02	44	46	3	8	0	0	90	8	39
2019	CO-03	55	35	5	5	0	0	90	5	20
2018	CO	47	38	6	6	1	0	86	8	78
2018	CO-02	47	32	11	11	0	0	79	11	47
2018	CO-03	32	63	0	0	5	0	95	5	19
2017	CO	51	36	6	5	1	0	87	6	95
2017	CO-02	50	35	9	6	0	0	85	6	66
2017	CO-03	56	33	0	6	6	0	89	11	18
2014	CO	42	40	8	7	2	0	82	10	83
2014	CO-02	39	42	10	6	3	0	81	10	62
2014	CO-03	50	25	8	17	0	0	75	17	12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	58	36	4	1	1	94	2	100
2020	CO-02	60	37	3	0	0	97	0	63
2020	CO-03	50	38	8	4	0	88	4	24
2019	CO	60	31	4	4	0	91	4	70
2019	CO-02	60	30	5	5	0	90	5	40
2019	CO-03	60	30	5	5	0	90	5	20
2018	CO	50	40	5	5	0	90	5	78
2018	CO-02	43	43	6	9	0	85	9	47
2018	CO-03	53	42	5	0	0	95	0	19
2017	CO	47	44	3	6	0	91	6	95
2017	CO-02	37	51	5	8	0	88	8	66
2017	CO-03	61	33	0	6	0	94	6	18
2014	CO	41	46	7	5	1	87	6	83
2014	CO-02	39	45	8	6	2	84	8	62
2014	CO-03	58	33	8	0	0	92	0	12

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	43	37	15	4	1	1	80	5	101
2020	CO-02	42	36	17	3	0	2	79	3	64
2020	CO-03	38	38	17	8	0	0	75	8	24
2019	CO	39	45	12	3	1	0	84	4	69
2019	CO-02	30	50	13	5	3	0	80	8	40
2019	CO-03	53	37	11	0	0	0	89	0	19
2018	CO	26	55	13	6	0	0	81	6	78
2018	CO-02	19	55	15	11	0	0	74	11	47
2018	CO-03	26	58	16	0	0	0	84	0	19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	50	32	5	1	7	6	93	1	101
2020	CO-02	48	31	3	0	9	8	96	0	64
2020	CO-03	50	42	8	0	0	0	92	0	24

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	40	18	4	1	1	1	77	5	101
2020	CO-02	31	41	19	5	2	2	2	74	6	64
2020	CO-03	42	42	17	0	0	0	0	83	0	24
2019	CO	41	43	9	3	0	1	3	88	3	70
2019	CO-02	35	45	8	5	0	3	5	86	5	40
2019	CO-03	50	35	15	0	0	0	0	85	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	33	52	9	4	2	85	6	101
2020	CO-02	38	48	9	2	3	86	5	64
2020	CO-03	29	58	4	8	0	88	8	24
2019	CO	37	43	11	7	1	80	9	70
2019	CO-02	35	48	5	10	3	83	13	40
2019	CO-03	40	45	15	0	0	85	0	20
2018	CO	27	56	10	6	0	83	6	78
2018	CO-02	28	57	11	4	0	85	4	47
2018	CO-03	32	53	5	11	0	84	11	19
2017	CO	40	42	11	5	1	82	6	95
2017	CO-02	39	40	15	6	0	79	6	66
2017	CO-03	39	50	0	6	6	89	11	18
2014	CO	29	51	14	5	1	80	6	83
2014	CO-02	27	50	16	6	0	77	6	62
2014	CO-03	33	58	0	0	8	92	8	12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	33	20	5	5	2	70	10	101
2020	CO-02	38	28	20	5	6	3	68	11	64
2020	CO-03	25	50	13	8	4	0	75	13	24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	44	8	6	3	83	9	101
2020	CO-02	42	45	6	5	2	88	6	64
2020	CO-03	33	42	17	0	8	75	8	24
2019	CO	34	50	7	7	1	84	9	70
2019	CO-02	35	50	3	10	3	85	13	40
2019	CO-03	50	45	0	5	0	95	5	20
2018	CO	41	53	3	3	1	94	4	78
2018	CO-02	38	57	2	2	0	96	2	47
2018	CO-03	47	42	0	5	5	89	11	19
2017	CO	48	35	12	3	2	83	5	95
2017	CO-02	50	31	15	5	0	80	5	66
2017	CO-03	45	44	0	0	11	89	11	18
2014	CO	30	51	8	10	1	81	11	83
2014	CO-02	27	55	8	10	0	82	10	62
2014	CO-03	42	25	8	17	8	67	25	12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	46	54	101
2020	CO-02	47	53	64
2020	CO-03	42	58	24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	46	26	11	2	1	7	8	84	3	101
2020	CO-02	44	22	13	3	2	9	8	79	6	64
2020	CO-03	46	33	13	0	0	4	4	86	0	24

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	48	36	10	5	1	1	84	6	101
2020	CO-02	52	33	6	6	2	2	86	8	64
2020	CO-03	38	38	21	4	0	0	75	4	24
2019	CO	39	43	13	4	1	0	81	6	70
2019	CO-02	40	43	10	5	3	0	83	8	40
2019	CO-03	50	35	15	0	0	0	85	0	20
2018	CO	42	40	9	5	4	0	82	9	78
2018	CO-02	43	38	9	9	2	0	81	11	47
2018	CO-03	47	37	5	0	11	0	84	11	19
2017	CO	45	37	8	8	1	0	82	9	94
2017	CO-02	46	34	11	9	0	0	80	9	65
2017	CO-03	50	39	0	6	6	0	89	11	18
2014	CO	29	49	10	8	4	0	78	12	83
2014	CO-02	29	50	11	6	3	0	79	10	62
2014	CO-03	25	42	8	17	8	0	67	25	12

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	19	51	13	8	1	8	76	10	101
2020	CO-02	22	48	13	8	0	9	78	9	64
2020	CO-03	13	50	17	13	4	4	65	17	24
2019	CO	9	53	19	10	4	6	65	15	70
2019	CO-02	8	53	18	8	5	10	67	14	40
2019	CO-03	5	45	30	15	5	0	50	20	20
2018	CO	13	54	15	4	3	12	75	7	78
2018	CO-02	13	47	19	4	0	17	72	5	47
2018	CO-03	11	58	16	5	11	0	68	16	19
2017	CO	22	53	8	3	4	9	83	8	95
2017	CO-02	21	49	9	5	3	13	81	9	66
2017	CO-03	22	61	6	0	11	0	83	11	18
2014	CO	11	51	19	6	5	8	67	12	83
2014	CO-02	6	50	19	6	6	11	64	15	62
2014	CO-03	25	58	8	8	0	0	83	8	12

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	13	41	31	12	3	1	54	15	101
2020	CO-02	16	44	27	11	2	2	60	13	64
2020	CO-03	8	29	42	13	8	0	38	21	24
2019	CO	10	44	26	13	6	1	55	19	70
2019	CO-02	10	43	30	5	10	3	54	15	40
2019	CO-03	5	40	30	25	0	0	45	25	20
2018	CO	8	53	29	5	4	1	61	9	78
2018	CO-02	6	53	30	6	2	2	61	9	47
2018	CO-03	5	47	37	0	11	0	53	11	19
2017	CO	20	52	17	6	4	0	72	11	94
2017	CO-02	14	53	20	9	5	0	66	14	65
2017	CO-03	22	66	6	0	6	0	89	6	18
2014	CO	5	44	35	11	6	0	48	17	83
2014	CO-02	2	40	39	13	6	0	42	19	62
2014	CO-03	25	42	17	8	8	0	67	17	12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	4	33	30	26	4	3	38	31	100
2020	CO-02	6	32	27	29	2	5	40	32	63
2020	CO-03	0	33	33	25	8	0	33	33	24
2019	CO	1	40	30	19	6	4	43	25	70
2019	CO-02	3	40	33	10	10	5	45	21	40
2019	CO-03	0	30	30	35	0	5	32	37	20
2018	CO	4	38	44	10	1	3	43	12	78
2018	CO-02	0	34	53	9	0	4	36	9	47
2018	CO-03	5	37	42	11	5	0	42	16	19
2017	CO	8	46	32	7	3	3	56	11	94
2017	CO-02	5	42	34	11	5	5	49	16	65
2017	CO-03	6	61	34	0	0	0	66	0	18
2014	CO	5	38	34	17	5	2	43	22	83
2014	CO-02	3	34	39	15	6	3	38	22	62
2014	CO-03	17	50	17	17	0	0	67	17	12

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	58	18	5	4	1	73	9	101
2020	CO-02	19	55	19	5	2	2	75	6	64
2020	CO-03	4	63	17	4	13	0	67	17	24
2019	CO	1	51	26	14	6	1	54	20	70
2019	CO-02	3	50	28	8	10	3	54	18	40
2019	CO-03	0	50	25	25	0	0	50	25	20
2018	CO	5	41	37	15	1	0	46	17	78
2018	CO-02	2	38	45	15	0	0	40	15	47
2018	CO-03	11	47	21	16	5	0	58	21	19
2017	CO	20	42	27	5	4	2	63	10	94
2017	CO-02	15	42	29	8	3	3	59	11	65
2017	CO-03	22	50	17	0	11	0	72	11	18
2014	CO	6	56	25	10	4	0	62	13	83
2014	CO-02	5	53	26	13	3	0	58	16	62
2014	CO-03	8	67	17	0	8	0	75	8	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	54	34	10	2	0	88	2	101
2020	CO-02	56	33	8	3	0	89	3	64
2020	CO-03	54	33	13	0	0	88	0	24
2019	CO	54	35	9	0	1	91	0	68
2019	CO-02	54	33	10	0	3	89	0	39
2019	CO-03	55	35	10	0	0	90	0	20

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	57	20	8	1	71	9	101
2020	CO-02	16	56	19	8	2	72	9	64
2020	CO-03	8	71	13	8	0	79	8	24
2019	CO	14	67	9	10	0	81	10	70
2019	CO-02	20	65	8	8	0	85	8	40
2019	CO-03	10	70	5	15	0	80	15	20
2018	CO	10	53	25	12	0	64	12	77
2018	CO-02	7	54	28	11	0	61	11	46
2018	CO-03	16	58	16	11	0	74	11	19
2017	CO	29	50	13	4	4	79	8	95
2017	CO-02	21	50	18	6	5	71	11	66
2017	CO-03	50	44	0	0	6	94	6	18
2014	CO	15	53	19	11	2	68	13	83
2014	CO-02	13	53	21	10	3	66	13	62
2014	CO-03	17	67	0	17	0	83	17	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	7	40	29	18	5	2	47	23	101
2020	CO-02	9	39	27	20	3	2	49	24	64
2020	CO-03	0	46	29	13	13	0	46	25	24
2019	CO	9	46	30	13	3	0	54	16	70
2019	CO-02	10	50	30	8	3	0	60	10	40
2019	CO-03	5	30	30	30	5	0	35	35	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	16	52	16	11	4	1	0	69	15	101
2020	CO-02	17	50	16	11	5	2	0	68	16	64
2020	CO-03	17	46	21	13	4	0	0	63	17	24
2019	CO	16	51	11	11	9	1	0	68	20	70
2019	CO-02	15	48	13	10	13	3	0	64	23	40
2019	CO-03	10	65	10	10	5	0	0	75	15	20
2018	CO	21	47	10	17	3	1	1	70	20	78
2018	CO-02	23	43	11	19	2	0	2	67	22	47
2018	CO-03	11	53	5	21	5	5	0	67	28	19
2017	CO	41	38	6	12	2	0	1	80	14	95
2017	CO-02	42	35	5	15	2	0	2	79	17	66
2017	CO-03	34	39	17	6	6	0	0	72	11	18
2014	CO	24	51	7	12	5	1	0	76	17	83
2014	CO-02	23	52	8	10	6	2	0	75	16	62
2014	CO-03	17	50	0	33	0	0	0	67	33	12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	57	13	5	0	2	0	82	5	101
2020	CO-02	25	53	13	6	0	3	0	81	6	64
2020	CO-03	25	58	13	4	0	0	0	83	4	24
2019	CO	23	50	16	9	1	0	1	74	10	70
2019	CO-02	23	48	13	13	3	0	3	72	15	40
2019	CO-03	30	45	20	5	0	0	0	75	5	20
2018	CO	18	60	18	3	0	1	0	79	3	77
2018	CO-02	13	64	17	4	0	2	0	78	4	47
2018	CO-03	22	56	22	0	0	0	0	78	0	18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	25	29	17	7	10	2	40	27	100
2020	CO-02	10	25	29	16	8	10	3	40	27	63
2020	CO-03	17	25	25	17	8	8	0	45	27	24
2019	CO	4	23	23	20	11	16	3	33	39	70
2019	CO-02	3	15	20	25	15	20	3	23	52	40
2019	CO-03	10	20	35	10	10	10	5	35	24	20
2018	CO	5	33	29	18	6	8	0	42	26	78
2018	CO-02	2	36	26	26	6	4	0	40	33	47
2018	CO-03	11	32	32	5	11	11	0	47	18	19
2017	CO	13	27	18	16	13	9	4	46	33	95
2017	CO-02	11	29	14	20	15	9	3	45	39	66
2017	CO-03	17	27	22	6	11	11	6	53	20	18
2014	CO	2	25	15	20	28	10	0	31	53	83
2014	CO-02	3	27	13	19	31	6	0	33	53	62
2014	CO-03	0	17	8	17	33	25	0	22	67	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	12	41	27	17	2	1	54	20	98
2020	CO-02	8	48	29	13	2	2	56	15	63
2020	CO-03	14	27	23	32	5	0	41	36	22
2019	CO	14	51	25	7	3	0	65	10	69
2019	CO-02	13	55	23	5	5	0	68	10	40
2019	CO-03	21	42	26	11	0	0	63	11	19
2018	CO	10	55	22	8	5	0	65	13	78
2018	CO-02	9	53	26	9	4	0	62	13	47
2018	CO-03	5	58	16	11	11	0	63	21	19
2017	CO	20	51	23	3	3	0	71	6	95
2017	CO-02	15	56	21	5	3	0	71	8	66
2017	CO-03	34	39	22	0	6	0	72	6	18
2014	CO	10	35	23	29	4	0	45	33	83
2014	CO-02	8	34	24	29	5	0	42	34	62
2014	CO-03	17	25	17	42	0	0	42	42	12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	13	27	26	21	5	2	5	43	28	99
2020	CO-02	11	24	31	23	5	3	3	38	29	62
2020	CO-03	17	38	17	25	4	0	0	54	29	24
2019	CO	11	31	19	27	6	3	3	45	35	70
2019	CO-02	10	33	18	25	10	3	3	45	37	40
2019	CO-03	15	25	25	30	0	5	0	42	32	20
2018	CO	8	28	31	18	13	3	0	37	32	78
2018	CO-02	6	28	26	23	15	2	0	35	39	47
2018	CO-03	0	32	47	11	11	0	0	32	21	19
2017	CO	12	35	19	23	7	2	2	49	32	95
2017	CO-02	8	35	18	26	9	3	2	45	36	66
2017	CO-03	17	39	27	11	6	0	0	56	17	18
2014	CO	3	25	29	24	14	2	2	29	40	83
2014	CO-02	0	26	24	26	18	3	3	28	47	62
2014	CO-03	8	25	42	17	8	0	0	33	25	12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	26	23	7	3	6	65	11	101
2020	CO-02	38	25	19	9	5	5	66	15	64
2020	CO-03	42	21	29	4	0	4	65	4	24
2019	CO	46	17	17	6	10	4	66	16	70
2019	CO-02	48	18	10	8	10	8	70	19	40
2019	CO-03	30	20	35	5	10	0	50	15	20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	37	34	15	9	0	1	4	75	9	100
2020	CO-02	37	35	11	11	0	2	5	76	12	63
2020	CO-03	42	25	25	4	0	0	4	70	4	24
2019	CO	48	29	12	6	1	0	4	80	8	69
2019	CO-02	46	28	5	10	3	0	8	81	14	39
2019	CO-03	45	35	20	0	0	0	0	80	0	20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	72	8	6	6	0	1	7	87	6	101
2020	CO-02	72	6	6	6	0	2	8	86	7	64
2020	CO-03	75	8	4	8	0	0	4	87	9	24
2019	CO	75	9	3	3	1	0	9	92	5	69
2019	CO-02	67	8	5	3	3	0	15	88	6	39
2019	CO-03	90	5	0	5	0	0	0	95	5	20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	72	13	3	1	2	9	96	1	101
2020	CO-02	67	16	5	2	2	9	93	2	64
2020	CO-03	88	0	0	0	0	13	100	0	24
2019	CO	81	4	1	0	0	13	98	0	69
2019	CO-02	69	5	3	0	0	23	97	0	39
2019	CO-03	100	0	0	0	0	0	100	0	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	2	45	32	16	2	3	48	19	98
2020	CO-02	0	45	34	16	2	3	47	18	62
2020	CO-03	8	46	33	8	4	0	54	13	24
2019	CO	6	52	30	6	6	0	58	12	69
2019	CO-02	8	45	33	8	8	0	53	15	40
2019	CO-03	0	63	32	0	5	0	63	5	19
2018	CO	6	41	32	10	4	6	51	15	78
2018	CO-02	0	36	40	13	4	6	39	18	47
2018	CO-03	11	53	21	5	5	5	67	11	19
2017	CO	11	33	36	12	8	1	44	20	95
2017	CO-02	8	29	36	15	11	2	37	26	66
2017	CO-03	17	50	22	6	6	0	67	11	18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	17	58	17	6	0	2	77	6	100
2020	CO-02	19	56	17	6	0	2	76	6	63
2020	CO-03	8	67	21	4	0	0	75	4	24
2019	CO	20	50	19	6	3	3	72	9	70
2019	CO-02	18	48	15	10	5	5	68	16	40
2019	CO-03	25	55	20	0	0	0	80	0	20
2018	CO	21	60	14	1	1	3	83	3	78
2018	CO-02	21	62	13	2	0	2	85	2	47
2018	CO-03	21	53	21	0	5	0	74	5	19
2017	CO	25	57	12	5	1	0	82	6	95
2017	CO-02	24	55	14	6	2	0	79	8	66
2017	CO-03	34	61	6	0	0	0	94	0	18
2014	CO	28	42	20	6	0	4	72	6	83
2014	CO-02	26	40	23	8	0	3	68	8	62
2014	CO-03	33	58	0	0	0	8	100	0	12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	33	56	8	1	0	1	1	91	1	101
2020	CO-02	34	58	5	2	0	2	0	94	2	64
2020	CO-03	29	63	8	0	0	0	0	92	0	24
2019	CO	28	59	7	3	0	3	0	90	3	69
2019	CO-02	25	55	10	5	0	5	0	84	5	40
2019	CO-03	35	65	0	0	0	0	0	100	0	20
2018	CO	24	63	8	1	1	3	0	89	3	78
2018	CO-02	26	57	11	2	0	4	0	87	2	47
2018	CO-03	16	74	5	0	5	0	0	89	5	19
2017	CO	30	51	13	2	2	1	1	83	4	95
2017	CO-02	32	46	14	3	3	2	2	80	6	66
2017	CO-03	34	61	6	0	0	0	0	94	0	18
2014	CO	27	44	23	2	0	4	0	74	3	83
2014	CO-02	26	44	24	2	0	5	0	73	2	62
2014	CO-03	25	58	8	8	0	0	0	83	8	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	25	56	11	2	6	86	2	101
2020	CO-02	23	61	6	2	8	92	2	64
2020	CO-03	21	58	17	4	0	79	4	24

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	50	10	3	1	3	3	85	4	101
2020	CO-02	31	53	8	3	2	2	2	87	5	64
2020	CO-03	33	46	13	4	0	0	4	83	4	24

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	30	56	12	2	0	86	2	100
2020	CO-02	27	60	11	2	0	87	2	63
2020	CO-03	33	50	17	0	0	83	0	24
2019	CO	27	63	7	3	0	90	3	70
2019	CO-02	25	70	5	0	0	95	0	40
2019	CO-03	30	55	10	5	0	85	5	20
2018	CO	29	62	6	1	1	91	3	78
2018	CO-02	28	66	6	0	0	94	0	47
2018	CO-03	26	58	5	5	5	84	11	19
2017	CO	39	46	8	5	1	85	6	95
2017	CO-02	41	42	9	6	2	83	8	66
2017	CO-03	34	61	6	0	0	94	0	18
2014	CO	23	58	13	2	4	81	6	83
2014	CO-02	18	63	14	2	3	81	5	62
2014	CO-03	42	50	0	0	8	92	8	12

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	26	44	20	11	0	0	69	11	101
2020	CO-02	25	45	19	11	0	0	70	11	64
2020	CO-03	29	38	21	13	0	0	67	13	24
2019	CO	29	55	13	3	0	0	84	3	69
2019	CO-02	26	62	8	5	0	0	87	5	39
2019	CO-03	35	45	20	0	0	0	80	0	20
2018	CO	24	59	13	4	0	0	83	4	78
2018	CO-02	21	60	17	2	0	0	81	2	47
2018	CO-03	26	58	5	11	0	0	84	11	19
2017	CO	39	37	15	5	3	1	77	8	95
2017	CO-02	35	36	18	6	3	2	72	9	66
2017	CO-03	45	44	6	0	6	0	89	6	18
2014	CO	12	50	23	13	2	0	62	16	83
2014	CO-02	8	49	27	13	3	0	57	16	62
2014	CO-03	25	58	8	8	0	0	83	8	12

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	20	49	20	10	1	0	69	11	100
2020	CO-02	21	48	21	11	0	0	68	11	63
2020	CO-03	21	50	17	8	4	0	71	13	24
2019	CO	24	56	14	4	0	1	81	4	70
2019	CO-02	25	58	10	5	0	3	85	5	40
2019	CO-03	25	55	20	0	0	0	80	0	20
2018	CO	21	62	13	5	0	0	82	5	78
2018	CO-02	17	62	15	6	0	0	79	6	47
2018	CO-03	21	63	11	5	0	0	84	5	19
2017	CO	36	43	15	5	1	0	79	6	95
2017	CO-02	34	42	17	6	2	0	76	8	66
2017	CO-03	39	50	11	0	0	0	89	0	18
2014	CO	11	54	24	10	1	0	65	11	83
2014	CO-02	6	57	24	11	2	0	63	13	62
2014	CO-03	33	42	25	0	0	0	75	0	12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	38	18	14	5	3	62	19	101
2020	CO-02	19	41	20	14	5	2	60	19	64
2020	CO-03	33	29	13	17	4	4	65	22	24
2019	CO	30	33	27	7	1	1	64	9	70
2019	CO-02	35	18	33	10	3	3	54	13	40
2019	CO-03	25	50	20	5	0	0	75	5	20
2018	CO	28	41	14	9	1	6	74	11	78
2018	CO-02	23	38	17	13	2	6	66	16	47
2018	CO-03	37	42	11	5	0	5	83	6	19
2017	CO	35	30	19	6	4	5	69	11	94
2017	CO-02	34	22	24	6	6	8	60	13	65
2017	CO-03	28	61	11	0	0	0	89	0	18
2014	CO	18	37	22	10	8	5	58	19	83
2014	CO-02	18	36	21	8	11	6	57	21	62
2014	CO-03	17	50	25	8	0	0	67	8	12

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CO	21	54	25	101
2020	CO-02	22	53	25	64
2020	CO-03	13	50	38	24
2019	CO	13	58	29	69
2019	CO-02	5	60	35	40
2019	CO-03	26	47	26	19
2018	CO	16	61	23	77
2018	CO-02	15	66	19	47
2018	CO-03	21	53	26	19
2017	CO	16	63	21	95
2017	CO-02	16	63	20	66
2017	CO-03	17	72	11	18
2014	CO	19	52	29	83
2014	CO-02	18	52	31	62
2014	CO-03	17	75	8	12

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CO	52	5	24	10	10	0	21
2020	CO-02	57	7	14	7	14	0	14
2018	CO	17	42	42	0	0	0	12
2017	CO	34	20	20	13	0	13	15
2017	CO-02	37	0	28	18	0	17	11
2014	CO	12	19	37	12	9999	19	16
2014	CO-02	9	9	45	18	9999	18	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	7	93	99
2019	CO	10	90	69
2018	CO	6	94	77

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	9	19	16	5	1	37	14	56	12	101
2020	CO-02	8	16	16	6	0	38	17	52	14	64
2020	CO-03	8	21	21	0	4	38	8	54	8	24
2019	CO	6	13	19	3	0	41	19	46	7	69
2019	CO-02	3	8	21	3	0	49	18	31	8	39
2019	CO-03	5	20	25	5	0	35	10	45	9	20
2018	CO	9	16	22	3	1	42	8	49	8	77
2018	CO-02	0	15	26	2	0	49	9	35	5	47
2018	CO-03	16	5	21	5	5	42	5	40	20	19
2017	CO	8	17	17	6	2	38	12	50	17	95
2017	CO-02	6	17	17	8	3	41	9	45	21	66
2017	CO-03	11	22	11	6	0	39	11	67	11	18
2014	CO	6	11	11	10	6	44	12	39	36	83
2014	CO-02	6	6	13	8	8	45	13	31	38	62
2014	CO-03	0	8	0	17	0	58	17	33	67	12

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	21	47	12	8	1	9	3	76	10	101
2020	CO-02	20	45	14	11	0	6	3	72	12	64
2020	CO-03	17	58	8	0	4	8	4	86	5	24
2019	CO	16	57	16	6	0	6	0	77	6	70
2019	CO-02	23	50	15	8	0	5	0	76	8	40
2019	CO-03	10	65	20	5	0	0	0	75	5	20
2018	CO	13	64	13	1	1	8	0	83	3	77
2018	CO-02	6	62	19	2	0	11	0	76	2	47
2018	CO-03	16	74	5	0	5	0	0	89	5	19
2017	CO	20	50	16	6	2	4	1	74	9	94
2017	CO-02	17	52	18	6	3	3	0	72	9	65
2017	CO-03	22	61	6	6	0	6	0	88	6	18
2014	CO	11	34	19	10	1	24	1	60	15	83
2014	CO-02	8	35	18	10	2	26	2	60	16	62
2014	CO-03	17	25	25	17	0	17	0	50	20	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CO	7	93	70

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	21	15	3	0	42	10	63	6	101
2020	CO-02	9	17	13	3	0	44	14	63	7	64
2020	CO-03	8	25	21	0	0	46	0	62	0	24
2019	CO	6	17	17	3	0	45	12	53	7	69
2019	CO-02	3	10	23	3	0	51	10	33	7	39
2019	CO-03	10	25	5	5	0	45	10	78	11	20
2018	CO	10	12	21	1	3	49	5	47	8	78
2018	CO-02	2	11	23	0	2	57	4	33	6	47
2018	CO-03	11	5	21	5	5	47	5	33	22	19
2017	CO	7	17	15	2	2	46	11	56	10	95
2017	CO-02	6	17	19	2	3	47	8	49	10	66
2017	CO-03	11	11	0	6	0	61	11	80	20	18
2014	CO	7	10	20	4	0	49	10	41	9	83
2014	CO-02	8	8	23	5	0	47	10	37	11	62
2014	CO-03	8	0	0	0	0	75	17	100	0	12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	22	52	12	2	0	12	0	84	2	100
2020	CO-02	24	49	14	2	0	11	0	82	2	63
2020	CO-03	13	67	8	0	0	13	0	90	0	24
2019	CO	20	53	14	4	0	9	0	80	5	70
2019	CO-02	20	45	18	8	0	10	0	72	8	40
2019	CO-03	25	65	10	0	0	0	0	90	0	20
2018	CO	14	58	17	3	0	9	0	79	3	78
2018	CO-02	6	53	26	2	0	13	0	68	2	47
2018	CO-03	16	74	5	5	0	0	0	89	5	19
2017	CO	20	46	18	3	1	11	1	74	5	92
2017	CO-02	19	47	22	2	2	9	0	73	3	64
2017	CO-03	22	50	11	6	0	11	0	81	6	18
2014	CO	14	33	24	4	0	22	4	62	5	82
2014	CO-02	8	36	25	5	0	21	5	60	6	61
2014	CO-03	33	17	25	0	0	25	0	67	0	12

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	62	19	8	3	7	1	82	10	101
2020	CO-02	55	23	8	3	9	2	79	13	64
2020	CO-03	75	4	13	4	4	0	79	8	24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	42	25	24	7	1	0	1	68	8	100
2020	CO-02	44	21	22	10	2	0	2	66	11	63
2020	CO-03	33	38	25	4	0	0	0	71	4	24
2019	CO	46	24	20	4	4	0	1	71	9	70
2019	CO-02	40	23	23	8	8	0	0	63	15	40
2019	CO-03	45	25	25	0	0	0	5	74	0	20
2018	CO	45	24	14	8	5	1	3	72	13	78
2018	CO-02	55	23	13	6	2	0	0	79	9	47
2018	CO-03	26	16	21	16	16	0	5	44	33	19
2017	CO	48	23	10	9	4	1	4	75	14	95
2017	CO-02	45	26	8	12	6	0	3	73	19	66
2017	CO-03	45	22	17	6	0	6	6	75	6	18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	4	20	28	42	10	70	100
2020	CO-02	8	6	24	29	33	14	62	63
2020	CO-03	0	0	8	29	63	0	92	24
2019	CO	1	20	40	19	20	21	39	70
2019	CO-02	3	23	43	18	15	25	33	40
2019	CO-03	0	10	35	25	30	10	55	20
2018	CO	10	17	44	23	6	27	29	78
2018	CO-02	15	17	40	21	6	32	28	47
2018	CO-03	0	11	58	32	0	11	32	19
2017	CO	9	29	39	19	4	38	23	95
2017	CO-02	11	37	29	19	5	47	24	66
2017	CO-03	11	6	72	6	6	17	11	18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	5	8	32	24	31	0	0	13	55	100
2020	CO-02	5	8	40	19	29	0	0	13	48	63
2020	CO-03	4	8	17	29	42	0	0	13	71	24
2019	CO	0	17	31	26	24	0	1	17	51	70
2019	CO-02	0	20	35	20	25	0	0	20	45	40
2019	CO-03	0	10	30	30	30	0	0	10	60	20
2018	CO	8	23	44	18	8	0	0	31	26	78
2018	CO-02	11	23	43	13	11	0	0	34	23	47
2018	CO-03	0	26	47	21	5	0	0	26	26	19
2017	CO	12	26	37	19	5	1	1	38	25	95
2017	CO-02	14	29	32	20	5	0	1	43	24	66
2017	CO-03	11	11	50	17	11	0	0	22	28	18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	5	9	26	25	35	1	0	14	60	101
2020	CO-02	5	11	30	23	30	2	0	16	54	64
2020	CO-03	4	4	17	21	54	0	0	8	75	24
2019	CO	9	23	24	20	23	0	1	32	43	70
2019	CO-02	10	30	23	15	23	0	0	40	38	40
2019	CO-03	5	10	20	25	35	0	5	16	63	20
2018	CO	10	26	38	21	5	0	0	36	26	78
2018	CO-02	15	26	38	17	4	0	0	40	21	47
2018	CO-03	0	37	26	32	5	0	0	37	37	19
2017	CO	20	28	34	13	4	0	1	49	17	95
2017	CO-02	25	30	24	18	3	0	0	55	21	66
2017	CO-03	17	33	45	0	6	0	0	50	6	18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	18	18	24	18	20	2	37	39	100
2020	CO-02	22	22	30	11	13	3	45	24	64
2020	CO-03	8	4	17	33	38	0	13	71	24
2019	CO	26	25	25	17	7	0	51	25	69
2019	CO-02	40	23	23	15	0	0	63	15	40
2019	CO-03	0	21	32	26	21	0	21	47	19
2018	CO	32	38	24	4	1	0	71	5	78
2018	CO-02	43	43	11	2	2	0	85	4	47
2018	CO-03	21	37	42	0	0	0	58	0	19
2017	CO	42	26	23	4	0	4	72	4	95
2017	CO-02	53	23	17	3	0	4	79	3	66
2017	CO-03	22	45	22	6	0	6	71	6	18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	19	26	22	20	13	0	1	45	33	101
2020	CO-02	22	31	19	19	8	0	2	54	27	64
2020	CO-03	8	13	29	25	25	0	0	21	50	24
2019	CO	20	26	21	21	11	0	0	46	33	70
2019	CO-02	25	20	23	25	8	0	0	45	33	40
2019	CO-03	10	30	20	20	20	0	0	40	40	20
2018	CO	21	31	22	14	10	1	0	53	25	77
2018	CO-02	26	28	17	13	13	2	0	56	27	46
2018	CO-03	11	37	26	21	5	0	0	47	26	19
2017	CO	20	38	19	17	6	0	0	58	23	94
2017	CO-02	21	39	17	15	8	0	0	60	23	65
2017	CO-03	16	45	17	17	6	0	0	61	22	18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	22	21	25	16	11	4	45	28	99
2020	CO-02	19	19	27	17	13	5	40	32	63
2020	CO-03	17	26	30	13	9	4	45	23	23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	35	31	13	8	0	0	49	21	101
2020	CO-02	13	38	30	9	11	0	0	50	20	64
2020	CO-03	13	33	33	21	0	0	0	46	21	24
2019	CO	3	39	33	17	7	1	0	42	25	70
2019	CO-02	5	33	40	15	8	0	0	38	23	40
2019	CO-03	0	40	25	25	5	5	0	42	32	20
2018	CO	11	30	45	12	3	0	0	41	14	76
2018	CO-02	15	37	39	9	0	0	0	52	9	46
2018	CO-03	6	11	67	6	11	0	0	17	17	18
2017	CO	14	39	33	9	4	0	1	53	14	95
2017	CO-02	14	42	29	8	6	0	1	57	14	66
2017	CO-03	22	33	39	6	0	0	0	55	6	18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	4	17	26	30	24	21	53	101
2020	CO-02	3	19	31	22	25	22	47	64
2020	CO-03	0	13	13	50	25	13	75	24
2019	CO	4	21	41	24	9	26	33	70
2019	CO-02	5	23	40	20	13	28	33	40
2019	CO-03	5	25	35	30	5	30	35	20
2018	CO	8	20	47	16	9	28	25	76
2018	CO-02	7	17	50	15	11	24	26	46
2018	CO-03	6	33	39	11	11	39	22	18
2017	CO	14	30	32	16	8	44	24	95
2017	CO-02	13	32	30	14	12	44	26	66
2017	CO-03	28	22	34	17	0	50	17	18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	15	26	29	22	9	41	31	101
2020	CO-02	17	25	30	19	9	42	28	64
2020	CO-03	8	21	21	42	8	29	50	24
2019	CO	16	44	21	11	7	60	19	70
2019	CO-02	23	45	13	10	10	68	20	40
2019	CO-03	5	45	35	10	5	50	15	20
2018	CO	9	46	25	9	11	55	20	76
2018	CO-02	9	37	33	11	11	46	22	46
2018	CO-03	6	61	17	6	11	67	17	18
2017	CO	22	39	21	16	2	61	18	95
2017	CO-02	23	41	20	15	2	64	17	66
2017	CO-03	28	27	22	17	6	55	22	18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	35	28	22	11	5	62	16	101
2020	CO-02	42	23	22	9	3	66	13	64
2020	CO-03	21	29	25	13	13	50	25	24
2019	CO	34	37	21	3	4	71	7	70
2019	CO-02	48	23	23	3	5	70	8	40
2019	CO-03	20	50	25	0	5	70	5	20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	23	35	25	10	7	58	17	100
2020	CO-02	24	38	17	14	6	62	21	63
2020	CO-03	25	25	42	0	8	50	8	24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	13	17	23	30	18	0	30	48	101
2020	CO-02	11	20	20	30	19	0	31	48	64
2020	CO-03	13	13	21	33	21	0	25	54	24
2019	CO	13	29	33	20	4	0	42	25	69
2019	CO-02	10	25	38	25	3	0	35	28	40
2019	CO-03	21	26	26	21	5	0	47	26	19
2018	CO	16	29	26	22	7	0	45	29	76
2018	CO-02	15	26	33	17	9	0	41	26	46
2018	CO-03	17	39	6	33	6	0	56	39	18
2017	CO	15	36	23	20	5	1	51	25	95
2017	CO-02	14	32	26	21	6	1	46	28	66
2017	CO-03	17	45	17	22	0	0	61	22	18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	55	31	7	5	2	86	7	101
2020	CO-02	53	30	8	6	3	83	9	64
2020	CO-03	63	29	8	0	0	92	0	24
2019	CO	55	19	14	6	6	74	12	69
2019	CO-02	50	20	13	10	8	70	18	40
2019	CO-03	68	11	16	0	5	79	5	19
2018	CO	41	28	17	5	9	68	14	76
2018	CO-02	39	33	13	7	9	72	15	46
2018	CO-03	33	22	28	6	11	56	17	18
2017	CO	42	30	14	8	6	71	15	94
2017	CO-02	41	33	8	11	8	74	18	66
2017	CO-03	34	22	33	6	6	56	11	18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	44	39	9	4	4	83	8	100
2020	CO-02	43	40	8	5	5	83	10	63
2020	CO-03	46	29	17	4	4	75	8	24

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	66	20	6	2	2	1	3	90	4	100
2020	CO-02	66	19	6	2	3	2	3	89	5	64
2020	CO-03	70	13	9	4	0	0	4	86	5	23
2019	CO	77	10	4	0	0	4	4	95	0	70
2019	CO-02	80	5	8	0	0	5	3	92	0	40
2019	CO-03	85	10	0	0	0	5	0	100	0	20
2018	CO	70	14	7	0	4	1	4	89	4	76
2018	CO-02	72	15	7	0	4	0	2	89	4	46
2018	CO-03	67	11	6	0	6	6	6	88	6	18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	83	8	4	2	0	1	2	94	2	98
2020	CO-02	84	8	3	2	0	2	2	95	2	63
2020	CO-03	73	9	9	5	0	0	5	86	5	22
2019	CO	73	20	3	1	0	1	1	96	1	70
2019	CO-02	70	20	3	3	0	3	3	95	3	40
2019	CO-03	70	25	5	0	0	0	0	95	0	20
2018	CO	79	9	4	3	1	0	4	92	4	75
2018	CO-02	78	9	7	2	0	0	4	91	2	45
2018	CO-03	78	11	0	6	6	0	0	89	11	18
2017	CO	70	8	3	8	2	0	7	85	11	94
2017	CO-02	67	11	5	11	2	0	6	82	13	66
2017	CO-03	78	0	0	6	6	0	11	87	13	18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	76	14	4	4	0	2	92	4	100
2020	CO-02	83	14	2	2	0	0	97	2	63
2020	CO-03	54	17	8	13	0	8	77	14	24
2019	CO	70	20	6	4	0	0	90	4	69
2019	CO-02	67	26	3	5	0	0	92	5	39
2019	CO-03	75	15	5	5	0	0	90	5	20
2018	CO	61	25	7	5	1	1	87	7	76
2018	CO-02	56	24	9	9	2	0	80	11	45
2018	CO-03	68	26	5	0	0	0	95	0	19
2017	CO	67	16	4	6	2	4	87	9	94
2017	CO-02	62	17	6	9	2	4	83	11	66
2017	CO-03	78	11	0	0	6	6	94	6	18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	74	9	9	4	3	0	1	84	7	101
2020	CO-02	72	13	9	2	5	0	0	84	6	64
2020	CO-03	71	4	8	13	0	0	4	78	13	24
2019	CO	57	25	6	10	1	1	0	82	12	69
2019	CO-02	55	20	8	13	3	3	0	77	15	40
2019	CO-03	63	32	0	5	0	0	0	95	5	19
2018	CO	58	17	9	9	4	0	3	77	14	76
2018	CO-02	58	18	9	11	2	0	2	77	14	45
2018	CO-03	47	21	11	11	11	0	0	68	21	19
2017	CO	56	16	7	10	4	0	6	77	15	93
2017	CO-02	54	15	8	14	5	0	5	73	19	65
2017	CO-03	61	17	6	0	6	0	11	87	6	18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	52	8	8	4	1	1	26	82	7	100
2020	CO-02	59	5	2	0	0	2	33	98	0	63
2020	CO-03	38	17	25	8	4	0	8	59	14	24
2019	CO	43	11	10	3	0	3	30	81	4	70
2019	CO-02	43	5	0	3	0	5	45	95	5	40
2019	CO-03	50	25	15	5	0	0	5	79	5	20
2018	CO	50	4	11	4	0	1	30	79	6	76
2018	CO-02	49	0	2	0	0	2	47	96	0	45
2018	CO-03	53	16	16	16	0	0	0	68	16	19
2017	CO	46	11	5	2	2	0	34	86	6	94
2017	CO-02	47	5	3	3	0	0	42	90	5	66
2017	CO-03	39	34	11	0	6	0	11	81	6	18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	67	18	11	4	0	0	0	85	4	101
2020	CO-02	61	20	13	6	0	0	0	81	6	64
2020	CO-03	79	8	13	0	0	0	0	88	0	24
2019	CO	73	19	1	3	0	1	3	96	3	70
2019	CO-02	75	15	0	5	0	3	3	95	5	40
2019	CO-03	80	20	0	0	0	0	0	100	0	20
2018	CO	67	24	3	1	1	0	4	95	3	76
2018	CO-02	69	22	2	0	2	0	4	95	2	45
2018	CO-03	68	26	5	0	0	0	0	95	0	19
2017	CO	55	24	10	3	1	0	6	85	5	94
2017	CO-02	58	21	8	5	2	0	7	85	7	66
2017	CO-03	50	39	11	0	0	0	0	89	0	18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	67	16	10	4	2	1	84	6	100
2020	CO-02	68	17	8	3	2	2	87	5	63
2020	CO-03	67	13	17	4	0	0	79	4	24
2019	CO	64	20	9	4	0	3	87	4	70
2019	CO-02	60	20	10	5	0	5	84	5	40
2019	CO-03	80	15	5	0	0	0	95	0	20
2018	CO	67	12	11	3	1	7	84	4	75
2018	CO-02	61	9	18	2	0	9	78	3	44
2018	CO-03	84	11	0	5	0	0	95	5	19
2017	CO	56	17	13	5	3	5	77	9	94
2017	CO-02	53	17	14	8	3	6	74	11	66
2017	CO-03	61	22	11	0	6	0	83	6	18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	54	27	13	3	3	0	0	81	6	101
2020	CO-02	52	28	11	5	5	0	0	80	9	64
2020	CO-03	58	17	25	0	0	0	0	75	0	24
2019	CO	54	28	12	1	3	1	1	84	4	69
2019	CO-02	43	33	15	0	5	3	3	79	5	40
2019	CO-03	63	21	11	5	0	0	0	84	5	19
2018	CO	50	22	21	3	0	0	4	75	3	76
2018	CO-02	44	20	29	2	0	0	4	67	2	45
2018	CO-03	63	21	16	0	0	0	0	84	0	19
2017	CO	41	36	10	6	3	0	3	80	10	94
2017	CO-02	38	37	9	9	5	0	3	77	14	66
2017	CO-03	50	39	11	0	0	0	0	89	0	18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	31	39	22	8	1	69	9	101
2020	CO-02	31	36	20	11	2	67	13	64
2020	CO-03	33	42	21	4	0	75	4	24

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	6	11	45	26	13	17	39	101
2020	CO-02	8	13	50	20	9	20	30	64
2020	CO-03	0	4	33	38	25	4	63	24
2019	CO	3	31	39	23	4	34	27	70
2019	CO-02	3	30	45	18	5	33	23	40
2019	CO-03	0	35	25	35	5	35	40	20
2018	CO	5	23	54	15	3	28	18	78
2018	CO-02	6	28	55	9	2	34	11	47
2018	CO-03	0	16	53	26	5	16	32	19
2017	CO	6	32	45	15	2	38	17	95
2017	CO-02	8	34	39	17	3	41	20	66
2017	CO-03	6	27	56	11	0	33	11	18

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	12	34	38	10	7	17	46	101
2020	CO-02	9	30	41	11	9	20	39	64
2020	CO-03	17	46	29	8	0	8	63	24
2019	CO	4	31	34	23	7	30	36	70
2019	CO-02	3	33	33	23	10	33	35	40
2019	CO-03	10	30	30	30	0	30	40	20
2018	CO	1	22	42	31	4	35	23	78
2018	CO-02	0	23	36	36	4	40	23	47
2018	CO-03	0	11	68	21	0	21	11	19
2017	CO	2	21	36	27	14	41	23	95
2017	CO-02	3	24	35	24	14	38	27	66
2017	CO-03	0	11	45	28	16	44	11	18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	22	59	13	5	1	0	0	81	6	100
2020	CO-02	25	59	13	3	0	0	0	84	3	63
2020	CO-03	17	54	17	8	4	0	0	71	13	24
2019	CO	15	49	22	9	4	1	0	64	13	68
2019	CO-02	16	50	21	5	5	3	0	68	11	38
2019	CO-03	15	45	20	15	5	0	0	60	20	20
2018	CO	14	62	18	3	1	3	0	78	4	78
2018	CO-02	15	62	19	2	0	2	0	78	2	47
2018	CO-03	11	63	21	0	5	0	0	74	5	19
2017	CO	12	56	24	4	1	2	1	70	5	95
2017	CO-02	8	56	24	6	2	3	2	67	8	66
2017	CO-03	17	61	22	0	0	0	0	78	0	18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	18	36	21	19	4	3	55	23	101
2020	CO-02	20	38	20	16	2	5	61	18	64
2020	CO-03	8	33	25	21	13	0	42	33	24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	25	38	17	14	5	2	64	19	101
2020	CO-02	30	33	16	14	6	2	63	21	64
2020	CO-03	17	50	21	8	4	0	67	13	24

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	29	48	15	6	3	79	6	101
2020	CO-02	33	44	16	5	3	79	5	64
2020	CO-03	25	54	13	8	0	79	8	24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	14	44	22	17	4	0	57	21	101
2020	CO-02	17	45	20	14	3	0	63	17	64
2020	CO-03	4	46	21	21	8	0	50	29	24
2019	CO	11	49	21	11	7	0	60	19	70
2019	CO-02	13	43	20	15	10	0	55	25	40
2019	CO-03	10	50	25	10	5	0	60	15	20
2018	CO	14	56	14	12	1	3	72	13	77
2018	CO-02	13	57	13	15	0	2	71	16	46
2018	CO-03	5	58	21	5	5	5	67	11	19
2017	CO	14	56	13	11	4	2	72	15	94
2017	CO-02	12	50	17	12	6	3	64	19	66
2017	CO-03	17	78	0	6	0	0	94	6	18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	42	50	8	1	91	1	101
2020	CO-02	44	50	6	0	94	0	64
2020	CO-03	33	50	13	4	83	4	24

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	41	48	10	1	89	1	100
2020	CO-02	43	51	6	0	94	0	63
2020	CO-03	38	46	13	4	83	4	24

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	40	50	8	2	1	89	3	101
2020	CO-02	38	56	5	0	2	94	2	64
2020	CO-03	42	33	17	8	0	75	8	24

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	46	45	5	2	2	93	2	100
2020	CO-02	46	48	5	0	2	95	0	63
2020	CO-03	46	42	8	4	0	88	4	24

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CO	71	25	1	1	2	99	100
2020	CO-02	73	22	0	2	3	100	63
2020	CO-03	54	42	4	0	0	96	24

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	33	45	15	4	2	1	79	6	100
2020	CO-02	41	39	16	3	0	2	81	3	64
2020	CO-03	21	54	13	4	8	0	75	13	24

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	44	35	11	8	2	1	79	10	101
2020	CO-02	45	33	11	6	3	2	79	10	64
2020	CO-03	42	38	13	8	0	0	79	8	24

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	50	41	8	1	1	91	1	101
2020	CO-02	50	41	8	0	2	92	0	64
2020	CO-03	46	46	4	4	0	92	4	24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	3	38	28	21	10	0	0	41	31	29
2019	CO	0	30	39	22	9	0	0	30	30	23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	100	0	29

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	3	31	24	24	17	0	0	34	41	29

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	4	96	101
2020	CO-02	6	94	64
2020	CO-03	0	100	24

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	10	90	101
2020	CO-02	14	86	64
2020	CO-03	0	100	24
2019	CO	14	86	70
2019	CO-02	18	83	40
2019	CO-03	15	85	20
2017	CO	9	91	95
2017	CO-02	11	89	66
2014	CO	10	90	83
2014	CO-02	11	89	62

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	30	70	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	80	20	10
2019	CO	50	50	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	36	40	9	4	2	4	5	84	7	100
2020	CO-02	35	38	11	3	2	5	6	82	5	63
2020	CO-03	38	50	4	0	4	0	4	91	4	24

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	20	65	15	77	23	101
2020	CO-02	17	67	16	80	20	64
2020	CO-03	21	58	21	74	26	24

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CO	45	55	20
2020	CO-02	36	64	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	10	40	15	10	25	0	0	50	35	20
2020	CO-02	9	36	18	0	36	0	0	45	36	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	0	20	5	25	25	0	25	27	67	20
2020	CO-02	0	18	0	27	36	0	18	22	78	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CO	56	12	6	1	6	1	18	84	9	100
2020	CO-02	54	11	6	0	8	2	19	82	10	63
2020	CO-03	71	8	8	0	4	0	8	86	5	24
2019	CO	53	11	4	7	0	1	23	85	9	70
2019	CO-02	53	15	8	10	0	0	15	79	12	40
2019	CO-03	55	10	0	0	0	5	30	100	0	20
2018	CO	68	5	5	1	5	0	15	86	8	78
2018	CO-02	62	4	4	2	6	0	21	84	11	47
2018	CO-03	79	5	5	0	5	0	5	89	6	19

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making