2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 36 2 7 1 0 0 90 8 287
2020 First official language - French 58 32 4 4 2 0 0 90 6 192

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 7 2 0 0 0 0 97 1 284
2020 First official language - French 72 19 5 2 2 1 0 91 3 192
2017 First official language - English 85 9 2 0 1 1 1 96 2 292
2017 First official language - French 75 18 5 0 2 0 0 93 2 186
2014 First official language - English 81 12 3 1 1 1 2 95 2 306
2014 First official language - French 72 22 3 3 0 0 0 95 3 189

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 34 7 4 1 0 0 88 5 287
2020 First official language - French 57 30 6 4 2 0 1 88 6 192
2019 First official language - English 64 27 4 4 1 0 0 91 5 300
2019 First official language - French 66 26 4 4 1 0 1 92 5 197
2017 First official language - English 62 27 4 6 1 0 0 89 7 293
2017 First official language - French 62 27 5 5 1 0 0 89 6 187
2014 First official language - English 66 25 2 5 3 0 0 91 7 306
2014 First official language - French 67 24 3 5 2 0 0 91 7 189

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 41 5 7 1 0 0 86 9 286
2020 First official language - French 44 37 8 7 3 0 0 81 10 191
2019 First official language - English 41 37 9 10 3 0 0 79 13 302
2019 First official language - French 39 46 5 9 2 0 0 85 10 197
2018 First official language - English 39 41 8 9 3 0 0 80 12 281
2018 First official language - French 40 43 7 8 1 0 1 84 9 165
2017 First official language - English 37 41 8 12 3 0 0 78 14 293
2017 First official language - French 43 39 7 8 2 0 0 82 10 186
2014 First official language - English 39 37 9 11 3 0 0 76 15 306
2014 First official language - French 40 43 6 7 3 0 1 84 10 189

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 28 5 2 1 0 0 92 2 280
2020 First official language - French 61 28 6 2 3 1 0 90 4 189
2019 First official language - English 61 29 5 3 2 0 0 90 5 302
2019 First official language - French 61 31 6 2 1 0 0 92 3 195
2017 First official language - English 66 26 3 2 1 0 1 94 3 292
2017 First official language - French 65 30 3 2 1 0 0 95 2 187
2014 First official language - English 63 28 6 2 1 0 1 91 3 306
2014 First official language - French 73 23 2 1 1 0 0 96 2 189

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 28 3 2 1 0 0 94 3 287
2020 First official language - French 60 25 8 5 2 0 1 85 7 189
2019 First official language - English 62 26 7 3 1 0 0 89 4 302
2019 First official language - French 65 24 4 4 3 0 0 89 7 197
2018 First official language - English 68 25 4 1 1 0 0 93 2 281
2018 First official language - French 62 31 3 3 1 0 0 93 4 165
2017 First official language - English 63 28 4 2 3 1 0 91 5 292
2017 First official language - French 63 26 5 4 2 0 0 89 6 187
2014 First official language - English 51 30 8 6 3 1 0 82 9 306
2014 First official language - French 55 28 7 6 4 1 0 83 10 189

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 28 5 4 1 0 0 90 5 287
2020 First official language - French 53 32 11 3 2 0 0 84 5 191
2019 First official language - English 52 33 6 5 3 0 0 85 8 303
2019 First official language - French 48 34 10 6 1 0 0 83 7 197
2018 First official language - English 55 34 4 5 3 0 0 89 8 278
2018 First official language - French 44 39 7 6 4 0 0 83 10 164
2017 First official language - English 46 38 6 7 4 0 0 84 11 290
2017 First official language - French 46 39 7 4 5 0 0 84 9 187
2014 First official language - English 40 39 9 9 3 0 0 80 12 306
2014 First official language - French 41 36 11 7 4 0 0 77 12 189

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 9 7 4 0 0 80 11 287
2020 First official language - French 51 31 9 7 3 0 0 81 10 192
2019 First official language - English 39 37 11 9 5 0 0 75 14 302
2019 First official language - French 38 40 13 5 3 0 0 79 8 196
2018 First official language - English 39 38 10 7 7 0 0 77 14 282
2018 First official language - French 39 35 13 9 4 0 1 74 13 165
2017 First official language - English 37 28 15 12 8 0 0 65 20 291
2017 First official language - French 42 34 10 9 5 0 0 76 14 187
2014 First official language - English 31 33 17 11 8 0 0 64 19 306
2014 First official language - French 32 40 10 14 4 0 0 71 19 189

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 40 7 4 2 0 0 88 6 286
2020 First official language - French 44 35 12 8 1 0 0 79 9 192
2019 First official language - English 38 42 8 8 4 0 0 80 13 303
2019 First official language - French 39 36 15 6 4 0 0 75 10 195
2018 First official language - English 38 46 5 7 4 0 0 85 11 282
2018 First official language - French 43 36 14 4 3 0 0 79 7 164
2017 First official language - English 38 40 9 9 4 0 0 78 13 292
2017 First official language - French 45 35 8 9 3 0 0 80 11 187

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 30 4 3 0 0 0 93 3 286
2020 First official language - French 55 35 7 1 2 0 0 90 3 190
2019 First official language - English 52 38 5 3 2 0 0 90 5 303
2019 First official language - French 52 38 8 1 1 0 1 91 2 195
2018 First official language - English 60 31 5 2 1 0 0 91 4 281
2018 First official language - French 55 38 4 2 1 0 0 94 3 165
2017 First official language - English 55 33 6 3 2 0 0 88 6 290
2017 First official language - French 51 39 7 2 3 0 0 89 4 187
2014 First official language - English 51 34 9 5 2 0 0 85 6 306
2014 First official language - French 52 35 9 3 1 0 0 87 4 189

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 5 6 5 0 0 85 10 287
2020 First official language - French 49 32 10 7 2 0 0 80 9 192
2019 First official language - English 44 36 8 6 6 0 0 80 12 303
2019 First official language - French 43 37 11 6 3 0 0 80 9 195
2018 First official language - English 44 37 5 8 6 0 0 81 14 279
2018 First official language - French 42 35 13 5 5 0 0 77 10 164
2017 First official language - English 37 36 10 10 7 0 0 73 17 291
2017 First official language - French 45 35 9 7 4 0 0 80 11 187

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 22 6 1 0 0 0 93 1 286
2020 First official language - French 62 28 6 1 2 0 0 90 3 189
2019 First official language - English 68 23 4 3 2 0 0 92 4 302
2019 First official language - French 58 34 5 3 0 0 0 92 3 194
2018 First official language - English 70 25 4 1 0 0 0 94 1 280
2018 First official language - French 60 29 6 5 1 0 0 89 6 159
2017 First official language - English 68 24 4 3 1 0 0 92 4 290
2017 First official language - French 60 32 5 2 1 0 0 91 3 187
2014 First official language - English 68 23 7 1 0 0 0 91 2 306
2014 First official language - French 72 20 6 2 0 0 0 92 2 189

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 34 6 6 3 0 0 85 9 285
2020 First official language - French 48 35 10 6 1 0 0 84 7 192
2019 First official language - English 42 36 11 8 3 1 0 79 11 302
2019 First official language - French 45 39 10 4 3 0 0 83 7 195
2018 First official language - English 42 36 8 9 4 1 0 79 13 281
2018 First official language - French 43 38 10 4 5 0 0 81 8 164
2017 First official language - English 40 36 10 8 6 0 0 77 14 290
2017 First official language - French 50 35 7 5 4 0 0 84 9 187
2014 First official language - English 32 43 11 12 3 0 0 74 15 306
2014 First official language - French 41 38 11 7 4 0 0 79 10 189

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 29 7 6 2 0 0 84 9 286
2020 First official language - French 55 31 8 3 3 0 0 86 6 192
2019 First official language - English 46 35 10 5 3 1 1 81 9 303
2019 First official language - French 51 34 9 3 2 0 0 85 5 195
2018 First official language - English 49 34 9 6 3 0 0 82 9 277
2018 First official language - French 49 33 10 4 4 0 1 83 7 162
2017 First official language - English 44 32 12 8 4 0 0 76 12 291
2017 First official language - French 50 35 9 3 3 0 1 85 6 187
2014 First official language - English 41 34 10 11 4 0 0 75 15 306
2014 First official language - French 46 33 16 4 2 0 0 78 6 189

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 30 7 3 1 0 0 89 4 284
2020 First official language - French 51 33 9 7 1 0 0 84 7 190
2019 First official language - English 49 37 7 5 2 0 0 86 7 302
2019 First official language - French 48 37 7 6 1 0 0 85 7 193
2018 First official language - English 50 37 6 4 4 0 0 86 8 282
2018 First official language - French 43 38 9 8 2 0 0 81 10 165
2017 First official language - English 45 35 7 9 3 1 0 81 12 291
2017 First official language - French 51 36 7 4 3 0 0 86 6 187
2014 First official language - English 40 32 12 12 3 1 0 73 15 306
2014 First official language - French 48 35 11 5 2 0 0 82 7 189

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 21 6 4 1 0 0 89 5 286
2020 First official language - French 61 26 9 2 2 0 0 87 4 191
2019 First official language - English 65 27 4 2 2 0 0 91 5 303
2019 First official language - French 55 34 6 3 2 0 0 89 5 197
2018 First official language - English 61 29 5 3 2 0 0 90 5 281
2018 First official language - French 53 31 8 6 2 0 0 84 9 165
2017 First official language - English 53 37 4 3 3 0 0 90 5 290
2017 First official language - French 53 32 7 6 2 0 1 85 8 186
2014 First official language - English 49 32 12 5 2 0 0 81 7 306
2014 First official language - French 56 25 11 6 1 0 0 81 8 189

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 17 5 2 0 0 76 6 286
2020 First official language - French 34 36 18 9 3 0 0 71 11 189
2019 First official language - English 43 39 11 5 2 0 0 82 6 302
2019 First official language - French 42 29 19 6 3 0 1 72 8 194
2018 First official language - English 42 36 14 4 2 0 0 79 7 283
2018 First official language - French 41 38 10 8 3 0 0 79 11 164
2017 First official language - English 39 40 11 6 2 0 0 80 9 292
2017 First official language - French 40 37 15 5 3 0 0 77 8 187
2014 First official language - English 34 39 16 8 3 0 0 73 11 306
2014 First official language - French 35 37 16 8 4 0 0 72 12 189

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 42 23 15 0 1 38 20 288
2020 First official language - French 7 25 34 25 9 1 0 34 32 189
2019 First official language - English 7 15 39 23 15 0 1 38 22 303
2019 First official language - French 3 24 42 18 10 1 1 29 28 197
2018 First official language - English 6 16 41 25 11 0 0 36 22 278
2018 First official language - French 10 30 36 19 5 0 0 24 40 165
2017 First official language - English 9 18 41 21 10 0 1 31 27 292
2017 First official language - French 10 24 39 16 8 2 1 25 35 186
2014 First official language - English 4 20 40 24 10 0 2 34 25 305
2014 First official language - French 6 23 36 22 11 0 2 33 30 189

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 7 14 40 36 1 1 77 9 286
2020 First official language - French 3 10 29 34 23 2 0 58 13 190
2019 First official language - English 4 8 18 34 34 1 1 69 13 301
2019 First official language - French 2 15 31 30 20 1 1 51 17 197
2018 First official language - English 4 9 26 34 25 1 0 60 14 277
2018 First official language - French 6 24 30 24 12 3 1 38 31 165
2017 First official language - English 6 10 26 32 24 0 1 57 17 290
2017 First official language - French 8 10 33 25 21 1 2 48 19 184
2014 First official language - English 5 17 28 33 14 1 2 48 23 305
2014 First official language - French 11 12 29 26 18 1 3 46 24 189

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 36 21 14 0 1 36 28 287
2020 First official language - French 10 22 39 19 10 0 0 29 32 191
2019 First official language - English 10 21 34 19 15 0 1 35 31 302
2019 First official language - French 9 19 34 22 13 0 2 36 29 195
2018 First official language - English 11 25 37 15 11 0 0 26 36 278
2018 First official language - French 12 26 32 22 7 1 1 29 38 165
2017 First official language - English 25 24 31 11 7 0 1 19 50 291
2017 First official language - French 15 31 30 13 8 1 2 22 47 186
2014 First official language - English 17 25 33 14 7 0 3 22 44 304
2014 First official language - French 14 22 36 15 11 0 3 27 37 189

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 9 31 34 23 0 0 57 11 286
2020 First official language - French 8 14 36 31 10 0 1 42 22 190
2019 First official language - English 4 9 34 29 22 0 2 52 13 301
2019 First official language - French 4 14 38 28 15 0 0 44 18 197
2018 First official language - English 3 8 37 34 17 0 0 52 11 277
2018 First official language - French 4 18 30 38 9 1 1 48 22 165
2017 First official language - English 7 10 34 33 14 0 1 48 18 293
2017 First official language - French 7 17 39 25 9 1 1 36 24 186
2014 First official language - English 4 10 41 31 12 0 1 44 14 302
2014 First official language - French 6 14 43 24 11 0 2 36 21 189

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 15 27 27 23 0 1 51 22 288
2020 First official language - French 14 21 28 23 14 0 0 37 35 190
2019 First official language - English 7 20 26 23 21 1 2 45 28 302
2019 First official language - French 12 19 34 16 16 2 1 33 33 197
2018 First official language - English 8 21 32 24 14 1 0 38 29 278
2018 First official language - French 16 21 31 21 10 1 1 31 38 165
2017 First official language - English 12 19 31 24 13 1 2 37 31 292
2017 First official language - French 14 27 33 17 6 2 1 24 42 186
2014 First official language - English 16 25 33 16 8 0 2 24 42 304
2014 First official language - French 20 29 29 13 7 1 1 20 50 189

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 7 18 33 37 1 2 73 9 284
2020 First official language - French 4 13 28 34 18 2 0 54 17 190
2019 First official language - English 2 8 22 33 31 0 3 66 11 302
2019 First official language - French 4 14 33 25 21 3 0 47 18 196
2018 First official language - English 4 11 27 33 24 0 1 57 15 277
2018 First official language - French 8 23 26 30 11 1 1 42 32 162
2017 First official language - English 5 10 27 30 24 1 4 57 15 292
2017 First official language - French 7 11 28 33 15 3 2 51 20 185
2014 First official language - English 4 11 27 32 22 1 2 56 15 305
2014 First official language - French 8 17 24 26 20 1 4 48 26 189

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 41 22 17 0 1 40 19 284
2020 First official language - French 6 18 36 27 11 2 0 39 24 191
2019 First official language - English 6 14 41 22 14 1 1 37 21 303
2019 First official language - French 6 19 35 24 14 1 0 39 25 196
2018 First official language - English 10 21 39 18 11 0 0 29 32 279
2018 First official language - French 7 23 38 20 10 1 0 31 30 164
2017 First official language - English 18 22 32 17 7 1 2 25 41 291
2017 First official language - French 12 19 32 26 7 1 2 34 32 185
2014 First official language - English 18 23 31 16 9 1 2 25 42 305
2014 First official language - French 10 18 39 20 10 1 2 31 29 189

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 7 35 34 22 0 0 57 9 288
2020 First official language - French 3 6 26 43 23 0 0 66 8 191
2019 First official language - English 6 15 34 30 14 0 1 45 21 303
2019 First official language - French 2 10 30 37 19 1 1 58 12 196
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 31 14 5 5 4 3 74 11 288
2020 First official language - French 35 26 21 6 2 7 3 68 9 191
2019 First official language - English 38 29 12 9 6 5 2 72 16 301
2019 First official language - French 33 24 23 8 3 8 2 63 12 197
2018 First official language - English 31 31 15 9 6 5 3 67 17 280
2018 First official language - French 29 37 15 10 2 4 2 70 13 164
2017 First official language - English 34 30 14 9 6 5 2 69 17 293
2017 First official language - French 34 31 16 5 5 6 3 73 10 187
2014 First official language - English 35 29 15 9 5 2 4 69 15 306
2014 First official language - French 42 25 12 8 6 2 4 71 16 189

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 25 5 5 5 0 0 86 10 287
2020 First official language - French 63 22 8 6 2 1 0 85 7 191
2019 First official language - English 52 26 8 7 6 0 0 79 14 302
2019 First official language - French 58 26 8 6 2 0 0 85 7 196
2018 First official language - English 53 25 8 6 7 1 0 79 13 280
2018 First official language - French 50 33 7 7 4 0 0 83 10 163
2017 First official language - English 49 28 7 8 8 0 0 76 16 293
2017 First official language - French 54 36 3 4 3 1 0 90 8 186
2014 First official language - English 47 29 8 9 6 0 1 77 15 306
2014 First official language - French 55 24 7 9 4 0 1 80 13 189

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 25 2 1 2 0 0 94 3 287
2020 First official language - French 65 27 4 2 2 0 0 92 4 192
2019 First official language - English 62 24 5 5 4 0 0 86 8 300
2019 First official language - French 59 32 4 5 1 0 0 90 6 197
2018 First official language - English 61 26 3 8 2 0 0 87 10 278
2018 First official language - French 55 38 3 3 0 0 0 93 4 164
2017 First official language - English 54 32 5 6 2 0 0 87 8 292
2017 First official language - French 58 32 4 3 2 0 0 90 6 186
2014 First official language - English 49 35 6 8 2 0 0 84 10 306
2014 First official language - French 59 28 5 6 1 0 0 87 7 189

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 26 5 3 2 0 0 90 6 286
2020 First official language - French 61 29 7 2 1 0 0 90 3 190
2019 First official language - English 53 30 8 5 2 1 0 84 7 303
2019 First official language - French 48 39 9 2 2 0 0 88 4 196
2018 First official language - English 54 32 5 6 3 0 0 86 8 282
2018 First official language - French 52 37 7 3 1 1 0 89 4 164

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 18 7 2 3 3 1 88 5 288
2020 First official language - French 63 22 6 3 1 3 2 89 4 192
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 21 3 2 1 0 1 93 4 288
2020 First official language - French 65 24 5 2 1 1 3 92 2 192
2019 First official language - English 64 22 8 3 0 0 1 88 4 301
2019 First official language - French 65 21 11 1 0 1 2 88 1 197

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 29 6 4 4 0 0 86 8 288
2020 First official language - French 58 28 6 6 2 0 0 86 8 189
2019 First official language - English 53 28 8 7 4 0 0 81 11 300
2019 First official language - French 51 27 12 7 2 1 0 79 8 197
2018 First official language - English 54 29 7 6 3 0 0 83 10 282
2018 First official language - French 50 34 7 3 4 1 1 85 7 165
2017 First official language - English 48 34 9 6 3 0 0 82 9 293
2017 First official language - French 52 33 10 3 2 0 1 85 5 186
2014 First official language - English 45 31 9 9 5 0 1 77 14 306
2014 First official language - French 45 31 14 6 4 1 0 76 10 189

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 18 9 4 3 0 1 84 7 286
2020 First official language - French 61 20 11 3 2 0 2 84 5 192

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 26 6 4 2 0 1 87 6 287
2020 First official language - French 61 27 5 6 1 0 1 88 7 192
2019 First official language - English 56 26 7 7 3 0 0 83 10 302
2019 First official language - French 58 25 8 6 3 0 0 83 10 197
2018 First official language - English 59 23 8 7 3 0 0 82 10 279
2018 First official language - French 58 31 2 6 2 0 1 89 9 165
2017 First official language - English 49 32 7 7 5 0 0 81 12 292
2017 First official language - French 55 29 8 4 3 0 1 85 7 187
2014 First official language - English 52 25 10 9 3 0 1 77 13 305
2014 First official language - French 53 28 7 9 3 1 0 82 12 189

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 288
2020 First official language - French 39 61 192

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 11 4 2 1 1 8 92 3 288
2020 First official language - French 72 13 5 1 0 1 8 93 1 192

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 17 5 3 2 0 1 90 5 287
2020 First official language - French 71 19 5 4 1 0 0 90 5 192
2019 First official language - English 65 23 6 4 3 0 0 88 6 302
2019 First official language - French 63 22 8 5 2 0 0 85 7 197
2018 First official language - English 61 23 8 6 3 0 0 84 9 282
2018 First official language - French 59 27 6 5 3 0 1 86 8 165
2017 First official language - English 59 26 7 5 2 0 1 86 7 293
2017 First official language - French 65 21 8 3 3 0 0 86 6 187
2014 First official language - English 57 23 8 6 5 0 1 81 11 306
2014 First official language - French 59 25 8 5 3 1 0 84 8 189
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 24 7 5 2 1 0 85 7 286
2020 First official language - French 52 35 7 3 1 1 0 89 4 192
2019 First official language - English 44 33 9 9 3 2 0 78 12 303
2019 First official language - French 40 39 13 4 2 1 0 80 6 196
2018 First official language - English 44 32 8 7 6 2 0 79 13 283
2018 First official language - French 37 40 13 8 2 0 0 76 10 165
2017 First official language - English 42 31 10 8 6 2 0 75 14 293
2017 First official language - French 39 40 9 5 5 2 0 81 10 187
2014 First official language - English 34 33 12 11 8 2 0 68 20 306
2014 First official language - French 41 33 13 7 4 2 0 75 11 189

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 24 6 5 4 0 0 85 9 286
2020 First official language - French 51 36 7 4 2 0 0 87 5 192
2019 First official language - English 46 32 8 8 6 1 0 78 14 302
2019 First official language - French 40 36 14 5 4 0 0 77 9 197
2018 First official language - English 42 35 6 9 6 1 0 78 15 282
2018 First official language - French 40 35 16 5 4 0 0 74 9 165
2017 First official language - English 42 34 10 6 7 0 0 76 14 291
2017 First official language - French 35 41 13 5 5 1 0 76 11 187
2014 First official language - English 33 34 11 11 9 1 1 69 21 306
2014 First official language - French 38 33 13 11 4 1 0 72 15 189

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 33 8 5 4 1 0 83 10 287
2020 First official language - French 42 38 11 6 2 0 0 81 8 192
2019 First official language - English 35 36 14 7 6 2 0 72 13 300
2019 First official language - French 34 37 19 6 4 0 0 71 10 197
2018 First official language - English 31 40 11 10 6 2 0 72 17 282
2018 First official language - French 26 42 17 10 4 2 0 69 14 165
2017 First official language - English 29 34 13 13 8 3 0 65 22 292
2017 First official language - French 24 43 16 8 6 3 0 69 15 187
2014 First official language - English 24 36 15 16 8 2 0 61 25 305
2014 First official language - French 31 31 19 13 5 2 0 63 18 189

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 38 8 8 5 1 0 79 13 288
2020 First official language - French 35 41 14 8 1 1 0 77 9 192
2019 First official language - English 29 34 16 14 6 1 0 64 20 301
2019 First official language - French 26 40 19 9 5 1 0 67 14 195
2018 First official language - English 28 37 10 13 11 1 0 66 24 282
2018 First official language - French 22 40 18 13 6 1 0 62 19 165
2017 First official language - English 28 32 12 16 11 2 0 61 28 291
2017 First official language - French 28 38 15 11 8 0 0 66 19 187
2014 First official language - English 21 34 12 20 10 2 0 56 31 305
2014 First official language - French 29 32 18 13 6 1 0 62 19 189

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 22 9 7 4 6 12 76 13 288
2020 First official language - French 61 23 10 4 1 0 0 85 5 191
2019 First official language - English 40 18 13 6 5 8 11 72 13 303
2019 First official language - French 56 30 9 3 1 0 0 87 4 197
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 40 7 4 1 0 0 88 5 285
2020 First official language - French 55 33 8 4 0 0 0 88 4 191
2019 First official language - English 43 40 8 8 1 1 0 83 9 302
2019 First official language - French 49 37 9 2 2 1 0 87 4 197
2018 First official language - English 39 44 7 7 3 0 0 83 10 281
2018 First official language - French 33 47 11 7 2 0 0 80 9 165
2017 First official language - English 36 41 10 9 3 0 0 77 12 293
2017 First official language - French 42 41 7 6 4 0 0 83 9 187
2014 First official language - English 38 40 10 8 3 1 0 79 12 306
2014 First official language - French 40 40 11 6 3 0 0 80 8 189

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 43 10 8 3 2 0 79 10 287
2020 First official language - French 37 41 10 9 2 2 0 80 11 191
2019 First official language - English 24 41 16 13 5 1 0 66 18 303
2019 First official language - French 24 42 17 12 5 1 0 66 16 197

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 10 6 3 2 1 80 9 283
2020 First official language - French 47 36 9 5 2 2 0 84 7 192
2019 First official language - English 41 36 10 7 5 2 0 78 12 302
2019 First official language - French 43 30 13 7 2 4 1 77 9 197
2018 First official language - English 46 33 9 7 3 1 1 80 10 281
2018 First official language - French 40 44 6 6 2 1 0 85 8 165
2017 First official language - English 48 33 8 7 3 1 1 83 10 293
2017 First official language - French 44 41 6 5 2 1 1 87 7 187
2014 First official language - English 47 31 8 7 4 2 1 80 12 306
2014 First official language - French 52 30 10 4 2 2 1 84 6 189

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 11 3 2 1 0 84 5 286
2020 First official language - French 58 26 11 3 1 1 0 85 4 189
2019 First official language - English 40 39 12 4 3 0 0 80 8 299
2019 First official language - French 45 33 14 4 2 1 0 79 6 197
2018 First official language - English 46 30 14 4 5 1 0 77 9 282
2018 First official language - French 41 40 14 3 1 1 0 82 4 165

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 21 19 11 7 8 2 59 20 287
2020 First official language - French 32 23 17 13 6 6 3 61 21 192
2019 First official language - English 26 21 21 10 12 8 2 52 25 302
2019 First official language - French 25 23 22 9 10 9 3 54 21 196
2018 First official language - English 28 22 18 10 12 8 2 56 24 283
2018 First official language - French 20 27 17 13 12 8 2 53 28 165
2017 First official language - English 25 21 15 15 15 6 4 51 33 292
2017 First official language - French 22 18 16 15 13 11 4 47 34 186
2014 First official language - English 19 29 13 16 14 7 2 52 33 306
2014 First official language - French 20 20 22 15 16 4 2 44 33 188

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 10 10 5 0 1 75 15 287
2020 First official language - French 40 37 12 7 3 1 0 77 10 190
2019 First official language - English 39 34 10 13 4 1 0 74 17 300
2019 First official language - French 41 34 11 8 4 0 1 77 12 197
2018 First official language - English 45 29 10 9 6 1 0 75 15 282
2018 First official language - French 33 40 13 10 2 2 0 75 12 164
2017 First official language - English 41 33 8 10 6 1 1 76 16 293
2017 First official language - French 47 38 7 3 2 2 0 87 5 187
2014 First official language - English 35 32 12 10 7 2 1 69 18 306
2014 First official language - French 41 33 11 7 6 2 0 75 13 189

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 12 15 12 2 5 59 28 288
2020 First official language - French 32 26 15 15 7 2 4 62 23 192
2019 First official language - English 25 28 14 10 19 1 3 55 30 302
2019 First official language - French 27 29 13 10 14 5 2 60 26 197
2018 First official language - English 28 25 13 11 19 0 2 55 32 282
2018 First official language - French 25 29 19 14 11 0 2 55 26 164
2017 First official language - English 28 21 9 20 18 2 3 51 39 292
2017 First official language - French 29 30 16 12 7 2 3 62 21 187
2014 First official language - English 21 23 13 17 20 2 3 47 39 306
2014 First official language - French 24 28 14 15 18 1 1 52 34 189

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 18 12 4 1 1 3 82 6 288
2020 First official language - French 62 18 10 5 2 1 3 82 7 192
2019 First official language - English 62 20 11 4 1 0 3 84 5 302
2019 First official language - French 64 15 10 6 1 0 3 81 8 197

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 17 11 2 1 1 3 85 4 287
2020 First official language - French 66 17 10 3 1 1 3 86 4 190
2019 First official language - English 60 20 10 2 2 2 4 85 4 298
2019 First official language - French 62 19 10 3 1 2 4 86 3 196

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 6 2 1 3 2 3 94 4 288
2020 First official language - French 81 9 2 0 2 1 5 96 2 192
2019 First official language - English 79 4 4 1 4 5 3 90 6 299
2019 First official language - French 79 8 3 0 3 2 5 93 3 197

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 87 3 3 1 0 0 6 96 1 287
2020 First official language - French 81 9 2 1 0 2 6 97 1 192
2019 First official language - English 89 2 2 0 1 1 5 97 1 302
2019 First official language - French 80 5 2 0 0 1 12 98 0 194

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 39 9 6 2 1 0 83 8 287
2020 First official language - French 41 37 16 5 1 0 0 79 5 192
2019 First official language - English 35 44 10 8 2 1 0 80 11 302
2019 First official language - French 34 44 15 5 1 3 0 80 5 197
2018 First official language - English 43 31 11 8 6 1 0 75 14 282
2018 First official language - French 31 41 20 5 2 1 0 73 7 165
2017 First official language - English 35 35 14 7 7 2 0 72 14 292
2017 First official language - French 31 45 12 5 3 4 1 79 9 187

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 30 6 6 2 1 0 85 9 286
2020 First official language - French 56 31 7 4 2 0 0 87 6 190
2019 First official language - English 46 35 9 8 2 0 0 81 10 300
2019 First official language - French 53 35 5 3 3 0 0 89 6 196
2018 First official language - English 50 35 6 6 3 1 0 85 9 280
2018 First official language - French 58 31 5 4 1 1 0 90 5 165
2017 First official language - English 47 37 10 4 2 1 0 84 6 292
2017 First official language - French 54 35 4 4 2 1 0 89 6 187
2014 First official language - English 47 30 11 6 3 2 0 79 9 306
2014 First official language - French 61 27 6 3 1 2 0 90 4 189

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 32 11 5 1 0 0 83 6 287
2020 First official language - French 57 33 7 2 1 1 0 91 2 190
2019 First official language - English 50 34 8 3 4 2 0 86 6 301
2019 First official language - French 57 31 6 3 2 1 0 89 5 196
2018 First official language - English 44 37 10 5 3 1 0 81 8 281
2018 First official language - French 52 36 8 3 0 1 0 89 3 165
2017 First official language - English 45 29 15 4 3 2 1 77 8 292
2017 First official language - French 53 33 6 2 3 3 0 89 5 187
2014 First official language - English 44 31 15 4 3 3 0 78 7 305
2014 First official language - French 59 26 7 5 1 3 0 87 5 189

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 10 2 1 3 0 87 3 287
2020 First official language - French 57 32 7 1 0 2 0 91 1 191

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 6 6 2 3 1 86 8 286
2020 First official language - French 56 29 8 3 1 2 2 87 4 192

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 21 4 4 1 0 0 91 5 288
2020 First official language - French 67 25 7 1 1 0 0 92 2 192
2019 First official language - English 61 27 6 4 1 0 0 88 6 299
2019 First official language - French 66 25 5 4 1 0 0 91 4 197
2018 First official language - English 63 25 4 5 3 0 0 88 8 281
2018 First official language - French 65 26 4 2 2 0 0 92 5 164
2017 First official language - English 57 29 5 6 3 0 0 86 8 293
2017 First official language - French 62 29 4 3 2 0 0 91 5 187
2014 First official language - English 55 31 7 5 3 0 0 86 8 305
2014 First official language - French 65 26 6 3 1 1 0 91 3 189

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 18 5 4 1 0 0 90 5 287
2020 First official language - French 67 21 10 2 1 0 0 88 2 190
2019 First official language - English 63 22 9 5 1 0 0 85 6 301
2019 First official language - French 64 22 10 1 2 1 0 87 3 195
2018 First official language - English 61 23 7 5 4 0 0 84 9 279
2018 First official language - French 57 30 7 4 2 0 0 87 6 165
2017 First official language - English 54 30 8 5 3 0 0 84 8 293
2017 First official language - French 62 26 6 3 3 0 0 88 6 186
2014 First official language - English 48 29 12 7 4 0 0 77 11 306
2014 First official language - French 58 26 9 6 1 0 0 84 7 188

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 5 3 2 0 0 90 5 286
2020 First official language - French 63 25 10 2 1 0 0 88 2 189
2019 First official language - English 61 24 7 6 1 0 0 85 8 302
2019 First official language - French 60 24 10 4 2 0 0 84 6 195
2018 First official language - English 60 23 6 6 4 0 0 83 11 281
2018 First official language - French 53 33 9 5 1 0 0 86 6 163
2017 First official language - English 55 28 8 7 2 0 0 83 9 293
2017 First official language - French 63 25 4 4 3 0 0 89 8 186
2014 First official language - English 48 30 10 8 3 0 0 78 12 306
2014 First official language - French 53 30 9 8 1 0 0 83 8 189

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 16 12 6 2 1 0 80 8 288
2020 First official language - French 59 22 11 3 3 2 0 83 6 192
2019 First official language - English 57 19 12 7 3 2 0 78 10 301
2019 First official language - French 52 24 12 7 3 2 0 77 10 197
2018 First official language - English 55 20 13 6 5 1 0 76 12 282
2018 First official language - French 51 19 14 10 4 3 0 72 14 165
2017 First official language - English 50 17 15 6 6 6 1 72 13 293
2017 First official language - French 55 19 13 5 5 3 0 77 10 187
2014 First official language - English 46 21 13 8 8 2 1 69 17 306
2014 First official language - French 56 18 13 8 2 3 0 76 11 189
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 19 50 31 288
2020 First official language - French 19 43 38 192
2019 First official language - English 22 48 30 303
2019 First official language - French 16 45 39 197
2018 First official language - English 19 46 36 282
2018 First official language - French 24 43 32 165
2017 First official language - English 23 44 34 293
2017 First official language - French 26 46 29 187
2014 First official language - English 19 46 35 306
2014 First official language - French 23 38 39 189

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 33 28 22 2 10 6 54
2020 First official language - French 30 37 23 0 2 8 36
2019 First official language - English 20 23 20 11 19 6 68
2019 First official language - French 13 26 36 3 6 17 32
2018 First official language - English 30 30 23 2 10 5 53
2018 First official language - French 32 25 28 9 3 3 40
2017 First official language - English 31 25 26 3 12 3 66
2017 First official language - French 23 36 21 2 11 6 47
2014 First official language - English 14 31 27 14 9999 15 57
2014 First official language - French 14 42 25 10 9999 9 43
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 287
2020 First official language - French 6 94 192
2019 First official language - English 10 90 302
2019 First official language - French 7 93 196
2018 First official language - English 10 90 282
2018 First official language - French 11 89 165

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 30
2019 First official language - French 51 49 14
2018 First official language - English 58 42 29
2018 First official language - French 45 55 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 70 30 30
2019 First official language - French 50 50 14
2018 First official language - English 66 34 29
2018 First official language - French 60 40 18

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 29
2018 First official language - French 0 100 18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 30
2019 First official language - French 0 100 14
2018 First official language - English 0 100 29
2018 First official language - French 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 30
2019 First official language - French 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 38 62 29
2018 First official language - French 32 68 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 24 76 29
2018 First official language - French 27 73 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 30
2019 First official language - French 43 57 14
2018 First official language - English 48 52 29
2018 First official language - French 32 68 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 30
2019 First official language - French 40 60 14
2018 First official language - English 51 49 29
2018 First official language - French 27 73 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 30
2019 First official language - French 37 63 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 30
2019 First official language - French 42 58 14
2018 First official language - English 45 55 29
2018 First official language - French 33 67 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 30
2019 First official language - French 37 63 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 30
2019 First official language - French 0 100 14
2018 First official language - English 0 100 29
2018 First official language - French 0 100 18

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 29
2018 First official language - French 0 100 18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 38 62 29
2018 First official language - French 44 56 18

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 30
2019 First official language - French 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 30
2019 First official language - French 51 49 14
2018 First official language - English 41 59 29
2018 First official language - French 68 32 18

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 30
2019 First official language - French 0 100 14

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 29
2018 First official language - French 0 100 18

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 30
2019 First official language - French 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 30
2019 First official language - French 41 59 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 29
2018 First official language - French 0 100 17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 29
2018 First official language - French 0 100 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 30
2019 First official language - French 36 64 14
2018 First official language - English 27 73 29
2018 First official language - French 35 65 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 30
2019 First official language - French 57 43 14
2018 First official language - English 59 41 29
2018 First official language - French 47 53 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 30
2019 First official language - French 0 100 14
2018 First official language - English 0 100 29
2018 First official language - French 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 76 24 29
2018 First official language - French 71 29 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 16 17 3 3 29 6 66 9 287
2020 First official language - French 23 12 20 4 1 31 9 59 7 192
2019 First official language - English 22 17 17 6 5 25 9 59 16 302
2019 First official language - French 17 14 14 4 5 34 12 57 16 197
2018 First official language - English 22 17 18 5 6 25 7 58 16 282
2018 First official language - French 19 15 22 4 8 26 6 50 18 163
2017 First official language - English 24 14 21 5 5 25 7 55 14 292
2017 First official language - French 18 14 17 4 4 34 9 56 14 187
2014 First official language - English 22 14 21 4 6 26 7 54 14 306
2014 First official language - French 22 18 17 5 5 26 7 60 15 189

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 23 13 4 2 7 0 80 6 288
2020 First official language - French 43 32 14 3 1 6 0 81 4 192
2019 First official language - English 41 31 11 7 4 5 1 77 12 302
2019 First official language - French 43 28 16 3 2 8 0 78 5 197
2018 First official language - English 44 26 14 5 4 5 0 75 10 282
2018 First official language - French 42 34 13 5 2 4 0 79 7 163
2017 First official language - English 42 26 12 5 5 8 1 75 11 293
2017 First official language - French 37 36 12 3 4 8 1 79 7 186
2014 First official language - English 34 31 17 5 6 7 1 71 11 306
2014 First official language - French 42 27 15 4 3 9 0 76 8 189
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 287
2020 First official language - French 4 96 192
2019 First official language - English 6 94 300
2019 First official language - French 3 97 195
2018 First official language - English 6 94 281
2018 First official language - French 4 96 165

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 14 14 1 2 32 6 72 6 288
2020 First official language - French 23 16 17 2 1 33 8 66 5 192
2019 First official language - English 25 13 21 3 2 27 8 59 8 301
2019 First official language - French 19 10 16 1 2 42 10 61 6 196
2018 First official language - English 25 14 21 1 4 29 5 59 9 281
2018 First official language - French 19 12 24 2 3 36 5 51 9 164
2017 First official language - English 22 16 17 2 1 36 6 64 6 291
2017 First official language - French 19 10 15 1 3 46 6 60 9 187
2014 First official language - English 25 12 21 2 1 31 7 62 4 306
2014 First official language - French 21 14 16 2 0 40 5 66 4 189

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 25 11 3 2 7 0 83 5 287
2020 First official language - French 47 32 10 2 1 7 1 86 3 191
2019 First official language - English 46 29 14 3 2 5 1 79 6 303
2019 First official language - French 44 27 12 0 3 13 0 82 3 196
2018 First official language - English 48 22 15 4 3 7 0 76 8 280
2018 First official language - French 39 32 14 3 1 9 1 79 5 165
2017 First official language - English 41 28 14 2 2 12 1 79 5 291
2017 First official language - French 40 37 10 1 4 8 1 84 5 186
2014 First official language - English 42 23 18 5 1 10 2 73 6 306
2014 First official language - French 44 27 13 3 0 12 0 81 4 189
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 14 7 5 0 0 75 12 287
2020 First official language - French 37 28 17 9 7 0 1 66 17 190

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 22 10 4 1 0 0 85 5 286
2020 First official language - French 62 21 11 3 1 0 1 85 4 191
2019 First official language - English 61 25 9 2 3 0 0 86 5 302
2019 First official language - French 62 22 9 4 2 0 1 85 6 196
2018 First official language - English 58 26 9 5 2 0 1 85 6 282
2018 First official language - French 50 28 13 4 2 0 4 80 7 164
2017 First official language - English 54 24 15 5 2 1 1 78 7 289
2017 First official language - French 47 23 12 8 7 0 2 72 16 187

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 35 23 13 5 0 0 60 18 288
2020 First official language - French 17 29 23 18 12 0 0 46 30 191
2019 First official language - English 29 37 19 10 5 0 0 66 15 303
2019 First official language - French 24 30 28 12 7 0 0 54 18 197
2018 First official language - English 19 39 27 9 5 0 1 58 14 281
2018 First official language - French 14 35 29 11 10 0 1 49 21 164
2017 First official language - English 25 34 24 12 5 0 0 59 17 292
2017 First official language - French 17 27 36 13 7 0 0 44 20 187

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 14 9 2 0 0 75 11 286
2020 First official language - French 22 34 22 14 8 0 0 56 22 189
2019 First official language - English 39 33 17 6 4 0 1 73 10 302
2019 First official language - French 30 35 18 11 4 0 1 66 16 197
2018 First official language - English 33 35 23 6 3 0 0 68 8 282
2018 First official language - French 21 36 23 15 4 1 1 58 19 163
2017 First official language - English 34 33 19 9 4 0 1 68 13 292
2017 First official language - French 18 40 25 9 6 1 0 59 16 187

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 15 11 3 0 0 71 14 288
2020 First official language - French 25 24 23 18 8 2 0 50 27 190
2019 First official language - English 37 28 17 10 6 1 1 66 16 299
2019 First official language - French 27 31 26 9 6 0 0 58 15 196
2018 First official language - English 31 31 21 12 4 0 1 62 16 280
2018 First official language - French 20 26 26 14 12 2 1 47 26 163
2017 First official language - English 34 29 20 11 6 0 0 63 17 292
2017 First official language - French 21 25 27 16 8 1 2 48 25 185

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 23 12 3 3 0 1 82 6 286
2020 First official language - French 39 30 17 10 3 0 1 71 13 187
2019 First official language - English 61 26 7 2 1 0 3 90 3 300
2019 First official language - French 61 24 9 3 0 0 3 87 4 197
2018 First official language - English 58 26 10 4 0 0 2 86 4 282
2018 First official language - French 57 23 10 6 2 0 3 82 8 163
2017 First official language - English 56 24 11 2 1 0 4 84 4 292
2017 First official language - French 47 30 10 4 3 1 7 83 7 185

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 17 8 3 0 0 71 12 288
2020 First official language - French 33 29 19 13 6 0 0 61 19 191
2019 First official language - English 41 34 16 5 4 0 0 75 9 301
2019 First official language - French 43 29 15 9 3 0 0 72 13 197
2018 First official language - English 39 36 15 6 4 0 0 75 10 281
2018 First official language - French 40 32 17 7 3 0 0 73 10 163
2017 First official language - English 33 38 20 4 4 0 0 72 8 290
2017 First official language - French 36 30 19 7 7 0 1 66 15 186

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 17 9 7 0 2 68 15 287
2020 First official language - French 30 27 20 9 9 0 5 61 19 192

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 17 5 1 0 0 76 6 288
2020 First official language - French 38 38 16 6 0 0 2 77 7 191
2019 First official language - English 33 37 20 6 3 1 1 70 9 302
2019 First official language - French 35 42 16 3 2 1 0 78 5 195
2018 First official language - English 29 41 17 8 4 0 1 71 12 283
2018 First official language - French 30 35 22 9 2 0 2 67 11 165
2017 First official language - English 29 34 20 10 6 1 1 63 16 291
2017 First official language - French 38 29 20 8 4 0 0 67 13 186

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 21 8 2 0 0 69 10 286
2020 First official language - French 27 35 22 12 4 0 0 63 16 190
2019 First official language - English 33 33 19 11 3 0 1 66 15 301
2019 First official language - French 30 34 24 8 3 1 0 64 11 197
2018 First official language - English 27 38 23 9 3 0 0 64 13 281
2018 First official language - French 17 35 31 11 6 0 1 52 17 165
2017 First official language - English 25 37 19 12 5 1 0 63 18 291
2017 First official language - French 20 38 22 12 8 0 0 58 21 185

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 13 5 3 0 0 79 8 286
2020 First official language - French 33 34 23 8 2 0 1 67 10 190
2019 First official language - English 39 32 15 10 5 0 0 70 15 302
2019 First official language - French 35 33 20 7 4 0 0 68 11 197
2018 First official language - English 35 31 23 7 3 0 1 67 10 282
2018 First official language - French 27 27 25 12 5 1 2 56 18 165
2017 First official language - English 35 31 18 10 5 0 1 66 16 291
2017 First official language - French 30 36 18 7 9 1 0 67 15 186

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 13 6 2 0 0 78 8 285
2020 First official language - French 51 25 13 6 4 0 0 77 11 191
2019 First official language - English 50 28 12 4 5 0 0 78 9 301
2019 First official language - French 52 24 16 5 3 0 0 76 8 197

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 21 9 3 0 0 67 12 287
2020 First official language - French 39 29 21 7 4 0 0 68 11 191

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 35 22 11 5 0 0 62 16 286
2020 First official language - French 22 39 22 12 5 0 0 61 17 192
2019 First official language - English 36 37 18 7 2 0 0 73 9 301
2019 First official language - French 33 39 17 7 5 0 0 71 12 197
2018 First official language - English 32 39 19 6 3 0 0 71 9 282
2018 First official language - French 21 36 25 13 4 0 1 57 17 163
2017 First official language - English 36 32 19 9 4 0 0 68 13 291
2017 First official language - French 25 36 27 8 4 0 1 61 12 186

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 25 8 2 1 0 0 89 3 285
2020 First official language - French 58 29 9 2 1 0 2 88 3 191
2019 First official language - English 73 18 7 1 1 0 1 91 2 301
2019 First official language - French 74 16 8 0 1 0 1 91 1 197
2018 First official language - English 70 18 6 2 3 0 1 88 6 282
2018 First official language - French 65 19 10 2 1 0 2 86 3 165
2017 First official language - English 71 16 8 2 2 0 1 88 4 292
2017 First official language - French 67 19 7 2 3 0 3 88 4 186

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 34 15 1 2 0 0 82 3 283
2020 First official language - French 47 36 9 3 3 0 1 84 6 191

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 8 3 2 0 1 1 95 2 285
2020 First official language - French 72 20 3 1 0 0 4 96 1 191
2019 First official language - English 88 6 1 1 1 0 3 98 1 301
2019 First official language - French 77 9 5 1 0 0 8 94 1 193
2018 First official language - English 85 8 2 2 1 0 2 95 3 282
2018 First official language - French 75 15 5 1 0 0 4 94 1 164

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 7 1 1 1 1 0 97 2 285
2020 First official language - French 84 7 4 1 1 0 3 95 2 191
2019 First official language - English 79 7 5 3 3 1 2 89 6 301
2019 First official language - French 78 12 3 4 2 0 2 92 5 196
2018 First official language - English 80 9 4 2 2 1 2 91 5 282
2018 First official language - French 75 9 7 4 2 0 3 87 6 164
2017 First official language - English 78 12 5 2 1 2 0 92 3 293
2017 First official language - French 78 9 5 3 2 1 3 90 5 186

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 15 3 2 1 0 0 94 3 283
2020 First official language - French 70 19 8 1 1 0 2 90 1 189
2019 First official language - English 68 21 7 1 2 0 1 90 3 300
2019 First official language - French 63 27 4 3 2 0 1 92 5 197
2018 First official language - English 59 28 7 4 1 0 1 87 6 282
2018 First official language - French 59 30 7 2 1 0 1 90 3 165
2017 First official language - English 63 27 7 2 1 0 0 91 2 292
2017 First official language - French 60 26 8 4 2 0 1 87 6 187

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 15 5 2 2 0 0 91 4 285
2020 First official language - French 69 15 10 2 2 0 2 86 4 192
2019 First official language - English 67 19 6 4 3 0 0 87 7 299
2019 First official language - French 61 24 7 4 3 0 1 86 7 196
2018 First official language - English 62 21 8 7 2 0 0 83 9 281
2018 First official language - French 57 22 12 5 2 0 1 81 8 165
2017 First official language - English 63 18 11 3 3 0 1 82 7 291
2017 First official language - French 64 19 8 4 3 0 2 84 7 187

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 8 3 0 1 0 18 95 1 286
2020 First official language - French 63 10 3 2 1 0 23 93 3 190
2019 First official language - English 61 11 2 1 0 0 24 96 1 298
2019 First official language - French 55 14 4 2 0 0 25 92 3 195
2018 First official language - English 50 14 6 1 0 0 30 90 1 279
2018 First official language - French 46 15 9 1 0 1 30 87 1 165
2017 First official language - English 53 14 5 1 1 0 26 90 3 292
2017 First official language - French 51 10 5 2 0 0 33 91 2 186

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 14 5 2 1 0 1 92 3 287
2020 First official language - French 75 16 6 1 0 0 2 93 1 191
2019 First official language - English 74 16 6 1 0 0 2 92 2 299
2019 First official language - French 75 17 6 1 0 0 3 94 1 195
2018 First official language - English 69 20 6 2 0 0 2 91 2 279
2018 First official language - French 64 20 12 1 0 0 4 87 1 165
2017 First official language - English 71 19 5 2 2 0 2 92 4 290
2017 First official language - French 68 19 3 3 1 0 6 93 4 185

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 13 8 2 1 0 0 89 3 287
2020 First official language - French 75 15 3 3 1 0 2 92 5 191
2019 First official language - English 74 15 5 4 2 0 1 89 6 300
2019 First official language - French 77 11 4 5 1 1 1 90 6 196
2018 First official language - English 76 14 5 2 1 0 1 91 4 282
2018 First official language - French 70 18 6 3 1 0 2 90 4 165
2017 First official language - English 70 19 6 1 3 0 1 89 5 292
2017 First official language - French 74 18 5 1 1 0 1 93 2 187

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 13 5 1 0 0 82 5 287
2020 First official language - French 49 26 17 6 1 0 1 76 7 192
2019 First official language - English 59 29 6 3 2 0 1 89 5 302
2019 First official language - French 64 23 9 1 1 0 2 88 2 195
2018 First official language - English 55 28 12 3 1 0 1 84 4 279
2018 First official language - French 49 32 13 5 1 0 1 82 6 164
2017 First official language - English 54 30 11 2 2 0 1 85 4 292
2017 First official language - French 53 26 12 5 2 0 1 80 7 187

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 46 12 4 1 0 0 83 6 288
2020 First official language - French 31 51 12 5 1 0 0 82 6 191

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 41 29 8 1 0 0 62 9 288
2020 First official language - French 14 40 33 12 1 0 0 54 13 192
2019 First official language - English 27 40 24 8 1 0 0 67 9 303
2019 First official language - French 19 44 28 7 2 0 0 63 9 197
2018 First official language - English 19 49 23 8 0 0 0 68 9 283
2018 First official language - French 19 34 34 9 3 0 0 53 13 165
2017 First official language - English 15 44 31 7 3 0 0 59 10 293
2017 First official language - French 12 44 35 6 3 0 0 55 10 187

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 14 43 26 11 0 0 37 19 286
2020 First official language - French 7 19 42 26 6 0 0 32 26 191
2019 First official language - English 6 15 36 32 12 0 0 43 21 299
2019 First official language - French 3 13 46 26 12 0 0 37 16 195
2018 First official language - English 5 14 36 31 14 0 0 45 19 281
2018 First official language - French 9 14 43 24 10 0 0 34 23 164
2017 First official language - English 4 14 44 30 9 0 0 39 18 293
2017 First official language - French 8 17 43 23 10 0 0 33 24 187

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 35 5 2 0 1 0 93 3 288
2020 First official language - French 54 39 6 1 1 0 0 92 2 190
2019 First official language - English 48 38 7 3 1 2 0 88 5 301
2019 First official language - French 52 36 6 2 2 1 0 90 4 197
2018 First official language - English 58 29 8 3 1 1 0 88 4 280
2018 First official language - French 58 29 7 4 1 1 0 88 5 163
2017 First official language - English 51 37 7 4 1 0 0 88 6 292
2017 First official language - French 46 43 7 3 1 1 0 90 4 186

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 29 7 6 1 1 0 85 8 284
2020 First official language - French 57 29 6 4 2 2 0 87 6 192

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 21 10 10 4 0 0 75 14 288
2020 First official language - French 46 30 10 8 4 1 0 77 12 190

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 10 2 1 1 0 87 3 285
2020 First official language - French 66 19 11 3 1 2 0 86 3 192

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 9 5 2 0 0 84 7 288
2020 First official language - French 51 31 12 4 2 0 0 82 6 192
2019 First official language - English 43 37 10 5 4 1 0 81 9 303
2019 First official language - French 39 37 15 7 2 0 0 76 9 197
2018 First official language - English 46 33 8 6 5 1 0 80 12 282
2018 First official language - French 41 36 14 6 2 1 0 78 7 164
2017 First official language - English 37 39 11 9 4 1 0 76 14 292
2017 First official language - French 32 46 13 5 4 0 0 78 9 187

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 29 3 4 0 1 0 93 4 287
2020 First official language - French 61 31 5 3 0 0 0 92 3 192

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 25 6 3 0 1 0 91 3 286
2020 First official language - French 63 28 5 3 0 0 0 91 4