2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 28 2 4 1 0 0 92 5 80
2020 3 to 10 years in current department or agency 52 37 4 5 2 0 0 89 7 108
2020 11 to 20 years in current department or agency 55 34 4 6 1 0 0 89 7 186
2020 More than 20 years in current department or agency 52 36 0 11 0 0 0 89 11 77

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 7 3 0 1 1 1 96 1 79
2020 3 to 10 years in current department or agency 80 16 2 0 1 1 0 97 1 107
2020 11 to 20 years in current department or agency 80 14 4 1 1 0 0 94 2 186
2020 More than 20 years in current department or agency 87 8 3 2 0 0 0 95 2 76
2017 Less than 3 years in current department or agency 85 13 1 0 0 0 2 99 0 72
2017 3 to 10 years in current department or agency 84 10 4 1 1 0 0 94 1 142
2017 11 to 20 years in current department or agency 76 14 4 1 2 1 1 93 3 193
2017 More than 20 years in current department or agency 93 5 0 0 0 0 2 100 0 55
2014 Less than 3 years in current department or agency 77 16 2 4 0 0 2 95 4 55
2014 3 to 10 years in current department or agency 77 18 3 1 1 0 0 95 2 194
2014 11 to 20 years in current department or agency 76 15 4 2 0 1 2 94 2 177
2014 More than 20 years in current department or agency 82 13 2 0 0 1 2 98 0 57

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 36 6 5 1 0 1 88 7 80
2020 3 to 10 years in current department or agency 50 39 8 3 0 0 0 89 3 108
2020 11 to 20 years in current department or agency 61 28 6 4 1 0 0 89 5 186
2020 More than 20 years in current department or agency 51 38 5 1 5 0 0 89 6 77
2019 Less than 3 years in current department or agency 61 28 5 4 1 0 0 89 5 90
2019 3 to 10 years in current department or agency 66 25 3 5 1 0 0 92 6 103
2019 11 to 20 years in current department or agency 67 24 5 3 1 0 1 92 4 196
2019 More than 20 years in current department or agency 60 34 0 6 0 0 0 94 6 54
2017 Less than 3 years in current department or agency 59 31 6 4 0 0 0 90 4 72
2017 3 to 10 years in current department or agency 63 28 2 6 1 0 0 91 7 142
2017 11 to 20 years in current department or agency 65 24 4 5 1 0 0 90 6 194
2017 More than 20 years in current department or agency 65 25 0 7 4 0 0 90 10 56
2014 Less than 3 years in current department or agency 63 22 6 7 2 0 0 85 9 55
2014 3 to 10 years in current department or agency 64 27 2 6 2 0 0 91 8 194
2014 11 to 20 years in current department or agency 67 23 3 4 2 0 0 90 6 177
2014 More than 20 years in current department or agency 77 18 1 2 2 0 0 95 4 57

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 47 4 9 3 0 0 85 12 80
2020 3 to 10 years in current department or agency 35 45 12 5 4 0 0 80 9 106
2020 11 to 20 years in current department or agency 49 38 4 7 2 0 0 87 9 187
2020 More than 20 years in current department or agency 61 25 7 7 0 0 0 87 7 76
2019 Less than 3 years in current department or agency 41 40 8 9 2 0 0 81 11 91
2019 3 to 10 years in current department or agency 39 44 8 9 1 0 0 83 10 103
2019 11 to 20 years in current department or agency 41 41 5 10 3 0 0 82 13 197
2019 More than 20 years in current department or agency 49 34 8 8 2 0 0 83 9 54
2018 Less than 3 years in current department or agency 33 50 6 9 2 0 0 82 11 84
2018 3 to 10 years in current department or agency 36 46 7 7 3 0 1 83 10 97
2018 11 to 20 years in current department or agency 41 38 9 10 3 0 0 78 13 195
2018 More than 20 years in current department or agency 54 31 5 8 2 0 0 85 10 60
2017 Less than 3 years in current department or agency 36 40 9 14 1 0 0 76 15 72
2017 3 to 10 years in current department or agency 41 41 7 9 3 0 0 81 12 142
2017 11 to 20 years in current department or agency 38 40 8 11 2 0 0 79 13 193
2017 More than 20 years in current department or agency 53 38 2 7 0 0 0 91 7 56
2014 Less than 3 years in current department or agency 33 33 13 11 9 0 2 67 20 55
2014 3 to 10 years in current department or agency 32 45 8 11 3 0 1 78 14 194
2014 11 to 20 years in current department or agency 43 38 9 10 1 0 0 81 11 177
2014 More than 20 years in current department or agency 60 33 2 4 1 0 0 93 5 57

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 32 4 1 1 0 0 94 2 80
2020 3 to 10 years in current department or agency 59 32 6 2 1 0 0 91 3 104
2020 11 to 20 years in current department or agency 65 25 7 2 1 0 0 90 3 182
2020 More than 20 years in current department or agency 65 27 3 2 3 0 0 92 5 75
2019 Less than 3 years in current department or agency 63 28 6 2 0 0 0 92 2 90
2019 3 to 10 years in current department or agency 57 37 3 3 1 0 0 93 4 102
2019 11 to 20 years in current department or agency 63 29 3 3 2 0 0 92 5 197
2019 More than 20 years in current department or agency 58 29 13 0 0 0 0 87 0 55
2017 Less than 3 years in current department or agency 75 24 1 0 0 0 0 99 0 72
2017 3 to 10 years in current department or agency 67 28 1 2 1 0 1 96 3 142
2017 11 to 20 years in current department or agency 62 29 4 2 1 0 1 92 3 193
2017 More than 20 years in current department or agency 66 29 3 2 0 0 0 95 2 56
2014 Less than 3 years in current department or agency 70 22 4 0 2 0 3 95 2 55
2014 3 to 10 years in current department or agency 61 33 4 1 1 0 0 94 2 194
2014 11 to 20 years in current department or agency 69 24 5 1 1 0 0 93 2 177
2014 More than 20 years in current department or agency 83 14 2 2 0 0 0 97 2 57

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 20 4 1 1 0 0 93 3 78
2020 3 to 10 years in current department or agency 58 30 7 4 2 0 0 88 6 108
2020 11 to 20 years in current department or agency 60 28 6 3 2 0 1 89 6 186
2020 More than 20 years in current department or agency 68 24 4 4 0 0 0 92 4 76
2019 Less than 3 years in current department or agency 73 20 4 2 0 0 0 93 2 91
2019 3 to 10 years in current department or agency 60 31 5 4 1 0 0 90 5 103
2019 11 to 20 years in current department or agency 59 29 6 4 3 0 0 88 6 196
2019 More than 20 years in current department or agency 69 18 5 8 0 0 0 87 8 55
2018 Less than 3 years in current department or agency 81 15 2 0 1 0 0 96 1 84
2018 3 to 10 years in current department or agency 61 35 2 1 1 0 0 96 2 97
2018 11 to 20 years in current department or agency 61 29 5 4 1 0 0 89 5 195
2018 More than 20 years in current department or agency 71 29 0 0 0 0 0 100 0 60
2017 Less than 3 years in current department or agency 80 16 4 0 0 0 0 96 0 72
2017 3 to 10 years in current department or agency 65 24 5 1 3 1 0 91 4 142
2017 11 to 20 years in current department or agency 60 30 4 4 3 0 0 89 7 193
2017 More than 20 years in current department or agency 55 38 3 2 2 0 0 93 4 56
2014 Less than 3 years in current department or agency 68 22 2 0 5 2 2 93 5 55
2014 3 to 10 years in current department or agency 49 29 9 8 5 1 0 79 12 194
2014 11 to 20 years in current department or agency 51 33 7 6 1 1 0 85 7 177
2014 More than 20 years in current department or agency 63 23 5 5 4 0 0 86 9 57

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 36 7 3 1 0 0 89 4 79
2020 3 to 10 years in current department or agency 55 31 7 5 1 0 0 86 6 108
2020 11 to 20 years in current department or agency 57 31 6 4 2 0 0 88 6 187
2020 More than 20 years in current department or agency 71 18 8 3 1 0 0 88 4 76
2019 Less than 3 years in current department or agency 49 36 9 4 2 0 0 85 6 91
2019 3 to 10 years in current department or agency 44 36 11 9 1 0 0 80 10 103
2019 11 to 20 years in current department or agency 53 33 8 5 2 0 0 86 6 197
2019 More than 20 years in current department or agency 53 36 3 4 4 0 0 89 8 55
2018 Less than 3 years in current department or agency 56 36 4 3 1 0 0 92 4 83
2018 3 to 10 years in current department or agency 43 44 5 5 3 0 0 87 8 97
2018 11 to 20 years in current department or agency 49 35 4 6 5 0 0 85 11 193
2018 More than 20 years in current department or agency 62 25 8 5 0 0 0 87 5 59
2017 Less than 3 years in current department or agency 41 46 7 3 3 0 0 87 5 72
2017 3 to 10 years in current department or agency 48 37 5 2 8 0 0 85 10 141
2017 11 to 20 years in current department or agency 47 36 6 7 3 0 0 84 11 192
2017 More than 20 years in current department or agency 51 31 7 9 2 0 0 82 11 56
2014 Less than 3 years in current department or agency 41 42 2 12 4 0 0 83 16 55
2014 3 to 10 years in current department or agency 35 39 12 9 5 0 0 74 14 194
2014 11 to 20 years in current department or agency 44 39 8 6 2 0 0 83 8 177
2014 More than 20 years in current department or agency 56 32 7 5 0 0 0 88 5 57

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 32 8 0 1 0 0 91 1 80
2020 3 to 10 years in current department or agency 44 35 9 9 4 0 0 78 12 108
2020 11 to 20 years in current department or agency 46 31 9 8 5 0 0 77 13 186
2020 More than 20 years in current department or agency 42 34 9 12 3 0 0 76 15 77
2019 Less than 3 years in current department or agency 48 40 9 3 0 0 0 88 3 91
2019 3 to 10 years in current department or agency 33 41 20 5 1 0 0 74 6 103
2019 11 to 20 years in current department or agency 35 41 9 11 4 0 0 76 15 196
2019 More than 20 years in current department or agency 35 33 10 11 11 0 0 68 22 54
2018 Less than 3 years in current department or agency 51 39 3 4 2 0 1 91 6 84
2018 3 to 10 years in current department or agency 41 37 12 6 3 0 0 79 9 97
2018 11 to 20 years in current department or agency 33 34 14 10 8 0 0 67 18 196
2018 More than 20 years in current department or agency 44 39 5 6 5 0 0 83 11 60
2017 Less than 3 years in current department or agency 51 30 8 9 3 0 0 80 11 72
2017 3 to 10 years in current department or agency 43 31 11 8 7 0 0 74 15 141
2017 11 to 20 years in current department or agency 37 26 14 14 9 0 0 63 23 193
2017 More than 20 years in current department or agency 30 41 18 7 3 0 0 71 10 56
2014 Less than 3 years in current department or agency 34 34 19 3 9 0 0 68 13 55
2014 3 to 10 years in current department or agency 27 37 15 15 6 0 0 64 21 194
2014 11 to 20 years in current department or agency 33 36 13 11 7 0 0 69 18 177
2014 More than 20 years in current department or agency 38 37 10 11 3 0 0 76 14 57

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 37 10 3 1 0 0 85 4 79
2020 3 to 10 years in current department or agency 43 41 6 9 2 0 0 84 10 108
2020 11 to 20 years in current department or agency 47 36 11 5 2 0 0 82 7 186
2020 More than 20 years in current department or agency 52 35 5 5 3 0 0 87 8 77
2019 Less than 3 years in current department or agency 44 31 16 8 1 0 0 75 9 90
2019 3 to 10 years in current department or agency 37 46 10 5 3 0 0 82 8 103
2019 11 to 20 years in current department or agency 38 41 9 9 4 0 0 78 13 197
2019 More than 20 years in current department or agency 35 41 9 8 7 0 0 76 15 54
2018 Less than 3 years in current department or agency 46 41 8 3 1 0 0 87 5 84
2018 3 to 10 years in current department or agency 36 49 8 7 0 0 0 85 7 97
2018 11 to 20 years in current department or agency 38 40 9 7 7 0 0 78 13 195
2018 More than 20 years in current department or agency 53 38 5 2 3 0 0 90 5 60
2017 Less than 3 years in current department or agency 47 29 15 9 0 0 0 76 9 72
2017 3 to 10 years in current department or agency 38 46 7 5 3 0 0 84 9 141
2017 11 to 20 years in current department or agency 40 38 5 11 6 0 0 78 17 194
2017 More than 20 years in current department or agency 48 28 11 9 3 0 0 76 13 56

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 34 3 0 1 0 0 96 1 79
2020 3 to 10 years in current department or agency 53 39 5 3 1 0 0 92 4 108
2020 11 to 20 years in current department or agency 58 33 7 1 1 0 0 91 2 184
2020 More than 20 years in current department or agency 72 17 4 7 0 0 0 89 7 77
2019 Less than 3 years in current department or agency 63 28 6 2 0 0 1 92 2 91
2019 3 to 10 years in current department or agency 44 46 8 0 3 0 0 89 3 103
2019 11 to 20 years in current department or agency 51 40 5 2 1 0 0 92 3 197
2019 More than 20 years in current department or agency 61 28 2 4 4 2 0 90 8 53
2018 Less than 3 years in current department or agency 61 35 2 1 0 0 0 96 1 84
2018 3 to 10 years in current department or agency 53 41 4 2 0 0 0 94 2 97
2018 11 to 20 years in current department or agency 57 30 7 3 2 0 0 87 6 195
2018 More than 20 years in current department or agency 70 27 0 2 0 0 1 98 2 60
2017 Less than 3 years in current department or agency 52 40 8 0 0 0 0 92 0 72
2017 3 to 10 years in current department or agency 51 36 6 2 4 0 0 88 6 140
2017 11 to 20 years in current department or agency 57 30 5 4 3 1 0 88 7 194
2017 More than 20 years in current department or agency 54 38 4 4 0 0 0 93 4 55
2014 Less than 3 years in current department or agency 55 40 3 0 2 0 0 95 2 55
2014 3 to 10 years in current department or agency 47 39 11 3 1 0 0 86 3 194
2014 11 to 20 years in current department or agency 55 31 7 6 1 0 0 86 7 177
2014 More than 20 years in current department or agency 58 32 7 3 0 0 0 89 3 57

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 38 6 0 1 0 0 92 1 80
2020 3 to 10 years in current department or agency 53 26 11 6 5 0 0 79 10 108
2020 11 to 20 years in current department or agency 42 38 8 8 4 0 0 80 12 186
2020 More than 20 years in current department or agency 55 26 2 12 4 0 0 82 16 77
2019 Less than 3 years in current department or agency 58 32 7 1 1 0 0 91 2 91
2019 3 to 10 years in current department or agency 40 38 13 5 5 0 0 78 10 103
2019 11 to 20 years in current department or agency 40 38 10 7 5 0 0 78 13 196
2019 More than 20 years in current department or agency 41 33 6 11 8 2 0 75 19 54
2018 Less than 3 years in current department or agency 55 37 3 4 1 0 0 92 5 84
2018 3 to 10 years in current department or agency 38 43 11 4 3 0 0 82 7 97
2018 11 to 20 years in current department or agency 40 33 10 9 9 0 0 73 17 194
2018 More than 20 years in current department or agency 47 34 5 10 3 0 0 81 13 58
2017 Less than 3 years in current department or agency 45 35 8 10 1 0 0 80 11 71
2017 3 to 10 years in current department or agency 42 36 10 5 7 0 0 78 12 141
2017 11 to 20 years in current department or agency 38 34 9 12 6 0 0 72 19 194
2017 More than 20 years in current department or agency 42 42 11 4 2 0 0 84 5 56

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 27 7 0 1 0 0 92 1 79
2020 3 to 10 years in current department or agency 61 33 3 2 1 0 0 94 3 108
2020 11 to 20 years in current department or agency 68 24 7 0 1 0 0 92 1 184
2020 More than 20 years in current department or agency 79 9 8 2 1 0 0 88 4 77
2019 Less than 3 years in current department or agency 65 28 4 2 0 0 0 94 2 90
2019 3 to 10 years in current department or agency 59 31 4 6 1 0 0 89 7 101
2019 11 to 20 years in current department or agency 66 26 5 1 1 0 0 92 3 197
2019 More than 20 years in current department or agency 70 24 4 2 0 0 0 94 2 54
2018 Less than 3 years in current department or agency 61 34 4 1 0 0 0 95 1 84
2018 3 to 10 years in current department or agency 61 30 6 2 0 0 0 92 2 96
2018 11 to 20 years in current department or agency 67 23 5 4 1 0 0 91 5 192
2018 More than 20 years in current department or agency 78 17 5 0 0 0 0 95 0 58
2017 Less than 3 years in current department or agency 56 37 6 1 0 0 0 93 1 72
2017 3 to 10 years in current department or agency 64 26 5 5 1 0 0 89 6 140
2017 11 to 20 years in current department or agency 70 22 4 3 2 0 0 92 4 193
2017 More than 20 years in current department or agency 69 25 5 0 0 0 0 95 0 56
2014 Less than 3 years in current department or agency 76 21 2 1 0 0 0 97 1 55
2014 3 to 10 years in current department or agency 64 26 9 1 0 0 0 90 1 194
2014 11 to 20 years in current department or agency 74 18 6 1 1 0 0 93 2 177
2014 More than 20 years in current department or agency 77 15 4 4 0 0 0 93 4 57

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 39 1 2 1 0 0 95 4 80
2020 3 to 10 years in current department or agency 43 39 10 5 5 0 0 81 9 108
2020 11 to 20 years in current department or agency 48 35 8 8 2 0 0 83 9 185
2020 More than 20 years in current department or agency 59 24 8 9 0 0 0 83 9 76
2019 Less than 3 years in current department or agency 49 36 10 5 0 0 0 85 5 89
2019 3 to 10 years in current department or agency 42 44 6 6 2 0 0 86 8 103
2019 11 to 20 years in current department or agency 41 35 12 7 4 0 0 77 11 197
2019 More than 20 years in current department or agency 48 33 9 6 2 2 0 83 8 54
2018 Less than 3 years in current department or agency 48 31 11 6 3 1 0 80 9 83
2018 3 to 10 years in current department or agency 35 45 11 5 4 0 0 80 9 97
2018 11 to 20 years in current department or agency 39 38 9 8 6 0 0 77 15 195
2018 More than 20 years in current department or agency 60 23 7 6 2 2 0 85 8 60
2017 Less than 3 years in current department or agency 52 27 9 8 3 0 0 79 11 72
2017 3 to 10 years in current department or agency 39 43 8 5 4 1 0 83 10 140
2017 11 to 20 years in current department or agency 43 36 9 7 5 0 0 79 11 194
2017 More than 20 years in current department or agency 55 25 7 9 4 0 0 80 13 55
2014 Less than 3 years in current department or agency 41 37 11 10 2 0 0 78 11 55
2014 3 to 10 years in current department or agency 31 40 15 11 4 0 0 71 15 194
2014 11 to 20 years in current department or agency 33 46 8 10 3 0 0 79 13 177
2014 More than 20 years in current department or agency 53 36 4 4 3 0 0 89 7 57

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 30 1 1 1 0 0 96 3 80
2020 3 to 10 years in current department or agency 52 29 11 4 4 0 0 81 8 108
2020 11 to 20 years in current department or agency 51 32 7 7 3 0 0 83 10 186
2020 More than 20 years in current department or agency 63 20 7 9 1 0 0 82 11 76
2019 Less than 3 years in current department or agency 53 33 10 3 0 2 0 87 3 91
2019 3 to 10 years in current department or agency 51 38 7 2 2 0 0 89 4 103
2019 11 to 20 years in current department or agency 45 32 13 6 4 0 1 77 10 196
2019 More than 20 years in current department or agency 46 39 6 4 4 0 2 87 7 54
2018 Less than 3 years in current department or agency 57 31 10 1 1 0 0 88 2 82
2018 3 to 10 years in current department or agency 46 40 8 3 3 0 0 86 6 97
2018 11 to 20 years in current department or agency 46 33 9 6 5 0 1 80 11 192
2018 More than 20 years in current department or agency 55 29 5 10 2 0 0 83 12 58
2017 Less than 3 years in current department or agency 55 26 16 3 0 0 0 81 3 72
2017 3 to 10 years in current department or agency 46 39 7 4 2 1 0 86 7 140
2017 11 to 20 years in current department or agency 45 31 11 6 6 0 1 76 13 194
2017 More than 20 years in current department or agency 50 36 7 5 2 0 0 86 7 56
2014 Less than 3 years in current department or agency 51 23 8 15 3 0 0 74 18 55
2014 3 to 10 years in current department or agency 38 34 17 8 4 0 0 71 12 194
2014 11 to 20 years in current department or agency 43 37 11 7 2 0 0 80 10 177
2014 More than 20 years in current department or agency 54 33 5 5 2 0 0 88 7 57

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 26 5 4 0 0 0 91 4 80
2020 3 to 10 years in current department or agency 57 27 10 3 3 0 0 84 6 107
2020 11 to 20 years in current department or agency 52 34 8 5 1 0 0 86 6 184
2020 More than 20 years in current department or agency 58 31 7 4 0 0 0 89 4 75
2019 Less than 3 years in current department or agency 61 26 9 2 1 0 1 88 3 91
2019 3 to 10 years in current department or agency 43 46 6 4 1 0 0 89 5 102
2019 11 to 20 years in current department or agency 45 40 7 6 2 0 0 85 8 194
2019 More than 20 years in current department or agency 47 34 8 9 0 2 0 82 10 54
2018 Less than 3 years in current department or agency 55 34 5 5 1 0 0 89 6 84
2018 3 to 10 years in current department or agency 46 42 7 2 3 0 0 88 5 97
2018 11 to 20 years in current department or agency 44 37 8 7 4 0 0 81 11 196
2018 More than 20 years in current department or agency 54 33 6 3 3 0 0 87 6 60
2017 Less than 3 years in current department or agency 53 36 8 3 0 0 0 89 3 72
2017 3 to 10 years in current department or agency 47 37 8 5 2 1 0 85 7 140
2017 11 to 20 years in current department or agency 46 36 6 8 4 0 0 82 12 194
2017 More than 20 years in current department or agency 53 34 5 5 2 0 0 88 7 56
2014 Less than 3 years in current department or agency 52 23 14 9 3 0 0 74 12 55
2014 3 to 10 years in current department or agency 39 33 16 9 3 0 0 73 11 194
2014 11 to 20 years in current department or agency 42 37 8 10 2 0 0 80 12 177
2014 More than 20 years in current department or agency 52 34 5 7 2 0 0 86 9 57

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 63 25 9 1 1 0 0 88 3 80
2020 3 to 10 years in current department or agency 59 28 8 4 1 0 0 87 5 108
2020 11 to 20 years in current department or agency 64 25 5 4 2 0 0 89 6 185
2020 More than 20 years in current department or agency 75 15 5 3 3 0 0 90 6 76
2019 Less than 3 years in current department or agency 67 25 2 2 2 0 1 94 4 91
2019 3 to 10 years in current department or agency 56 30 7 6 1 0 0 86 7 103
2019 11 to 20 years in current department or agency 61 31 5 1 2 0 0 91 4 197
2019 More than 20 years in current department or agency 64 31 6 0 0 0 0 94 0 55
2018 Less than 3 years in current department or agency 62 28 7 1 1 0 0 90 2 84
2018 3 to 10 years in current department or agency 53 38 4 3 2 0 0 91 5 96
2018 11 to 20 years in current department or agency 56 30 7 4 3 0 0 86 7 196
2018 More than 20 years in current department or agency 71 20 5 5 0 0 0 90 5 60
2017 Less than 3 years in current department or agency 54 33 7 4 0 0 2 88 4 72
2017 3 to 10 years in current department or agency 55 33 4 4 4 0 0 87 9 138
2017 11 to 20 years in current department or agency 54 35 4 5 3 0 0 89 7 194
2017 More than 20 years in current department or agency 59 33 7 2 0 0 0 91 2 56
2014 Less than 3 years in current department or agency 57 25 13 3 2 0 0 82 5 55
2014 3 to 10 years in current department or agency 45 33 14 6 2 0 0 78 8 194
2014 11 to 20 years in current department or agency 55 31 8 4 1 0 0 86 6 177
2014 More than 20 years in current department or agency 65 23 5 6 1 0 0 88 7 57

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 48 32 14 5 1 0 0 80 6 80
2020 3 to 10 years in current department or agency 34 37 20 8 2 0 0 71 9 107
2020 11 to 20 years in current department or agency 35 36 19 8 2 0 0 72 9 184
2020 More than 20 years in current department or agency 41 28 21 4 5 0 0 70 9 76
2019 Less than 3 years in current department or agency 52 32 14 1 0 0 1 84 1 91
2019 3 to 10 years in current department or agency 40 41 11 7 1 0 0 82 8 102
2019 11 to 20 years in current department or agency 37 37 17 6 3 0 0 74 9 194
2019 More than 20 years in current department or agency 39 33 17 9 0 0 2 73 9 55
2018 Less than 3 years in current department or agency 56 32 9 3 0 0 0 88 3 84
2018 3 to 10 years in current department or agency 45 38 9 5 3 0 0 83 8 97
2018 11 to 20 years in current department or agency 37 36 16 7 4 0 0 73 10 196
2018 More than 20 years in current department or agency 33 44 11 8 3 0 0 77 11 60
2017 Less than 3 years in current department or agency 54 36 7 1 1 0 0 90 3 72
2017 3 to 10 years in current department or agency 42 37 15 3 3 0 0 79 6 142
2017 11 to 20 years in current department or agency 35 41 14 6 3 0 0 77 9 193
2017 More than 20 years in current department or agency 34 41 9 15 0 0 2 76 15 56
2014 Less than 3 years in current department or agency 37 40 14 5 4 0 0 77 9 55
2014 3 to 10 years in current department or agency 38 37 14 7 4 0 0 75 11 194
2014 11 to 20 years in current department or agency 30 41 19 7 3 0 1 71 10 177
2014 More than 20 years in current department or agency 34 34 18 10 4 0 0 68 14 57

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 14 36 26 18 0 0 44 20 80
2020 3 to 10 years in current department or agency 5 22 36 27 10 0 0 37 26 107
2020 11 to 20 years in current department or agency 7 22 38 23 11 0 0 33 29 185
2020 More than 20 years in current department or agency 4 20 46 20 10 0 0 30 24 77
2019 Less than 3 years in current department or agency 4 15 37 22 20 1 0 43 20 91
2019 3 to 10 years in current department or agency 6 17 43 25 10 0 0 34 23 103
2019 11 to 20 years in current department or agency 5 23 41 19 10 1 1 30 28 197
2019 More than 20 years in current department or agency 11 13 51 13 10 0 3 23 24 55
2018 Less than 3 years in current department or agency 3 16 36 32 12 1 0 44 20 83
2018 3 to 10 years in current department or agency 6 16 42 26 9 0 0 35 22 96
2018 11 to 20 years in current department or agency 10 29 35 18 7 0 1 26 39 194
2018 More than 20 years in current department or agency 6 15 51 16 11 0 0 28 22 60
2017 Less than 3 years in current department or agency 3 7 44 24 15 6 2 42 11 72
2017 3 to 10 years in current department or agency 9 20 43 16 10 0 1 26 30 142
2017 11 to 20 years in current department or agency 11 23 39 16 9 0 2 26 34 193
2017 More than 20 years in current department or agency 11 26 32 29 0 0 2 30 38 55
2014 Less than 3 years in current department or agency 7 15 37 22 12 4 3 37 23 55
2014 3 to 10 years in current department or agency 3 22 41 23 10 0 1 33 26 194
2014 11 to 20 years in current department or agency 6 24 36 19 11 0 3 31 31 177
2014 More than 20 years in current department or agency 3 14 41 37 4 0 2 41 17 57

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 6 12 29 49 0 1 79 9 80
2020 3 to 10 years in current department or agency 4 7 18 39 30 2 1 71 11 107
2020 11 to 20 years in current department or agency 1 10 24 41 23 1 0 64 11 185
2020 More than 20 years in current department or agency 3 9 21 36 31 0 0 67 12 76
2019 Less than 3 years in current department or agency 1 5 24 30 39 1 0 69 7 91
2019 3 to 10 years in current department or agency 0 9 27 39 24 1 0 63 9 102
2019 11 to 20 years in current department or agency 6 12 26 31 24 0 1 55 18 196
2019 More than 20 years in current department or agency 4 15 16 37 23 2 3 63 19 55
2018 Less than 3 years in current department or agency 5 8 21 30 30 5 1 65 13 84
2018 3 to 10 years in current department or agency 5 10 32 36 16 1 0 52 16 96
2018 11 to 20 years in current department or agency 5 20 28 28 18 1 0 46 25 193
2018 More than 20 years in current department or agency 7 12 25 28 27 0 1 56 19 59
2017 Less than 3 years in current department or agency 1 1 26 32 32 4 3 69 3 72
2017 3 to 10 years in current department or agency 7 11 31 28 24 0 0 51 17 139
2017 11 to 20 years in current department or agency 8 13 29 27 21 0 2 49 22 191
2017 More than 20 years in current department or agency 7 11 27 38 16 0 2 54 19 56
2014 Less than 3 years in current department or agency 5 11 31 31 14 4 3 49 18 55
2014 3 to 10 years in current department or agency 10 11 29 32 16 1 1 49 21 194
2014 11 to 20 years in current department or agency 6 21 27 28 15 0 3 45 27 177
2014 More than 20 years in current department or agency 5 13 29 33 16 2 2 51 19 57

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 4 14 39 19 23 0 1 42 18 80
2020 3 to 10 years in current department or agency 8 23 43 22 5 0 0 27 31 108
2020 11 to 20 years in current department or agency 12 22 34 21 11 0 0 31 34 185
2020 More than 20 years in current department or agency 16 19 39 18 9 0 0 26 34 77
2019 Less than 3 years in current department or agency 8 19 24 30 17 1 1 48 27 90
2019 3 to 10 years in current department or agency 10 20 34 22 14 0 0 37 29 103
2019 11 to 20 years in current department or agency 14 20 38 16 10 0 2 27 35 197
2019 More than 20 years in current department or agency 4 19 44 21 9 0 3 31 23 55
2018 Less than 3 years in current department or agency 8 20 33 18 20 0 1 38 29 84
2018 3 to 10 years in current department or agency 6 23 40 20 7 2 1 29 30 95
2018 11 to 20 years in current department or agency 15 30 31 18 7 0 0 24 45 194
2018 More than 20 years in current department or agency 11 22 44 16 7 0 0 23 33 60
2017 Less than 3 years in current department or agency 13 22 31 17 15 1 0 33 36 72
2017 3 to 10 years in current department or agency 19 28 32 12 8 1 1 21 47 141
2017 11 to 20 years in current department or agency 27 25 31 10 6 0 1 15 54 192
2017 More than 20 years in current department or agency 18 34 28 12 5 0 2 18 54 56
2014 Less than 3 years in current department or agency 19 13 35 15 12 4 2 29 33 55
2014 3 to 10 years in current department or agency 16 22 36 15 9 0 2 25 39 193
2014 11 to 20 years in current department or agency 17 29 29 14 7 0 4 22 48 177
2014 More than 20 years in current department or agency 9 24 40 16 9 0 2 25 34 57

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 7 27 33 27 0 0 59 14 80
2020 3 to 10 years in current department or agency 3 9 34 42 12 0 1 54 12 108
2020 11 to 20 years in current department or agency 5 13 36 32 15 0 0 46 18 184
2020 More than 20 years in current department or agency 5 14 40 27 13 0 0 40 20 76
2019 Less than 3 years in current department or agency 2 9 31 29 29 1 0 58 11 90
2019 3 to 10 years in current department or agency 1 13 41 30 14 0 0 45 14 103
2019 11 to 20 years in current department or agency 6 12 38 28 15 0 1 44 18 196
2019 More than 20 years in current department or agency 5 14 36 26 13 2 3 41 21 55
2018 Less than 3 years in current department or agency 5 6 21 40 27 1 0 68 11 84
2018 3 to 10 years in current department or agency 2 9 34 44 11 0 0 55 11 95
2018 11 to 20 years in current department or agency 4 16 38 30 12 0 1 42 20 193
2018 More than 20 years in current department or agency 3 15 37 33 12 0 0 45 19 60
2017 Less than 3 years in current department or agency 1 8 28 37 22 3 0 61 10 72
2017 3 to 10 years in current department or agency 7 13 35 29 15 1 0 45 20 142
2017 11 to 20 years in current department or agency 8 14 40 27 9 0 2 36 23 193
2017 More than 20 years in current department or agency 5 13 45 33 2 0 2 36 18 56
2014 Less than 3 years in current department or agency 2 7 30 41 16 4 0 59 9 54
2014 3 to 10 years in current department or agency 5 10 44 28 12 0 0 40 15 193
2014 11 to 20 years in current department or agency 6 11 43 26 11 0 2 38 17 176
2014 More than 20 years in current department or agency 2 18 45 26 8 0 2 35 20 57

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 14 16 24 37 0 3 62 21 79
2020 3 to 10 years in current department or agency 7 19 29 33 12 0 0 45 26 108
2020 11 to 20 years in current department or agency 13 16 34 23 14 0 0 37 29 186
2020 More than 20 years in current department or agency 10 26 26 20 17 0 0 37 37 77
2019 Less than 3 years in current department or agency 3 16 27 25 26 3 0 52 20 91
2019 3 to 10 years in current department or agency 8 19 33 21 17 1 0 39 27 103
2019 11 to 20 years in current department or agency 14 21 32 18 13 1 1 32 36 197
2019 More than 20 years in current department or agency 8 28 31 15 11 0 7 28 38 54
2018 Less than 3 years in current department or agency 6 12 19 34 24 5 1 61 19 84
2018 3 to 10 years in current department or agency 10 19 32 32 7 0 0 39 29 96
2018 11 to 20 years in current department or agency 15 23 34 14 13 0 0 28 38 193
2018 More than 20 years in current department or agency 8 27 40 22 3 0 0 25 35 60
2017 Less than 3 years in current department or agency 3 11 24 28 23 8 3 58 16 72
2017 3 to 10 years in current department or agency 14 22 36 19 9 0 1 28 36 142
2017 11 to 20 years in current department or agency 15 21 33 22 7 0 2 30 37 192
2017 More than 20 years in current department or agency 9 39 26 16 7 0 2 24 49 56
2014 Less than 3 years in current department or agency 8 17 29 14 18 8 5 37 30 55
2014 3 to 10 years in current department or agency 19 27 33 14 8 0 1 21 45 194
2014 11 to 20 years in current department or agency 20 30 28 16 5 0 2 21 51 176
2014 More than 20 years in current department or agency 11 30 38 14 5 0 2 20 42 57

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 3 5 16 33 38 1 4 75 8 80
2020 3 to 10 years in current department or agency 1 6 28 38 24 2 1 64 7 106
2020 11 to 20 years in current department or agency 3 11 24 35 26 1 0 61 14 184
2020 More than 20 years in current department or agency 4 16 16 31 33 0 0 64 20 76
2019 Less than 3 years in current department or agency 2 2 24 34 32 4 1 70 5 91
2019 3 to 10 years in current department or agency 0 7 32 38 23 0 0 61 7 102
2019 11 to 20 years in current department or agency 4 12 29 26 26 1 2 54 16 196
2019 More than 20 years in current department or agency 4 19 28 29 17 0 3 48 23 55
2018 Less than 3 years in current department or agency 2 10 22 29 31 4 2 64 13 82
2018 3 to 10 years in current department or agency 6 11 26 38 15 0 3 55 18 96
2018 11 to 20 years in current department or agency 8 17 28 30 18 0 0 47 24 191
2018 More than 20 years in current department or agency 3 21 30 33 13 0 0 46 24 60
2017 Less than 3 years in current department or agency 3 4 20 27 28 11 8 67 9 72
2017 3 to 10 years in current department or agency 4 13 27 28 24 1 2 54 18 141
2017 11 to 20 years in current department or agency 7 10 27 35 19 0 2 55 17 193
2017 More than 20 years in current department or agency 8 15 34 30 13 0 2 43 23 55
2014 Less than 3 years in current department or agency 5 5 19 22 35 9 3 66 12 55
2014 3 to 10 years in current department or agency 4 13 26 31 23 1 2 56 18 194
2014 11 to 20 years in current department or agency 7 15 29 29 15 1 5 46 23 177
2014 More than 20 years in current department or agency 2 18 25 34 19 0 2 55 20 57

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 5 15 27 21 30 0 1 52 20 80
2020 3 to 10 years in current department or agency 5 15 46 23 9 2 0 33 20 108
2020 11 to 20 years in current department or agency 6 16 40 27 11 0 0 38 21 184
2020 More than 20 years in current department or agency 12 14 42 20 12 0 0 32 26 76
2019 Less than 3 years in current department or agency 6 14 35 28 14 3 0 44 21 90
2019 3 to 10 years in current department or agency 3 21 37 25 14 0 0 40 24 103
2019 11 to 20 years in current department or agency 10 15 43 22 10 0 1 32 24 197
2019 More than 20 years in current department or agency 5 17 41 22 12 0 3 35 23 55
2018 Less than 3 years in current department or agency 12 19 30 13 24 2 1 38 31 84
2018 3 to 10 years in current department or agency 6 21 43 23 7 0 0 30 27 95
2018 11 to 20 years in current department or agency 7 25 40 18 9 0 0 28 32 194
2018 More than 20 years in current department or agency 13 22 38 22 5 0 0 27 35 60
2017 Less than 3 years in current department or agency 9 14 32 25 14 3 3 41 24 71
2017 3 to 10 years in current department or agency 15 19 37 22 5 1 1 28 34 141
2017 11 to 20 years in current department or agency 19 22 29 21 7 1 2 28 42 192
2017 More than 20 years in current department or agency 13 31 34 16 5 0 2 22 44 56
2014 Less than 3 years in current department or agency 13 9 34 21 15 4 3 39 24 55
2014 3 to 10 years in current department or agency 15 19 35 16 11 2 1 29 36 194
2014 11 to 20 years in current department or agency 15 25 33 17 7 1 2 25 41 177
2014 More than 20 years in current department or agency 10 32 33 14 8 0 2 23 43 57

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 1 6 22 37 34 0 0 71 8 80
2020 3 to 10 years in current department or agency 0 9 37 40 14 0 0 54 9 108
2020 11 to 20 years in current department or agency 3 6 32 38 21 0 0 59 9 186
2020 More than 20 years in current department or agency 6 7 32 32 23 0 0 55 13 77
2019 Less than 3 years in current department or agency 2 12 26 37 21 1 0 59 14 91
2019 3 to 10 years in current department or agency 2 13 35 35 16 0 0 51 14 103
2019 11 to 20 years in current department or agency 6 17 33 28 15 0 1 44 23 196
2019 More than 20 years in current department or agency 5 10 41 34 7 2 2 43 15 55
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 47 23 16 4 0 6 4 78 4 80
2020 3 to 10 years in current department or agency 34 30 16 8 4 3 5 70 13 108
2020 11 to 20 years in current department or agency 32 32 20 5 4 5 1 69 11 186
2020 More than 20 years in current department or agency 42 30 13 5 7 1 1 74 12 77
2019 Less than 3 years in current department or agency 42 26 14 5 2 8 2 75 9 90
2019 3 to 10 years in current department or agency 37 25 15 9 6 8 1 68 16 103
2019 11 to 20 years in current department or agency 27 33 17 10 8 4 2 63 18 196
2019 More than 20 years in current department or agency 44 23 15 8 2 9 0 73 10 55
2018 Less than 3 years in current department or agency 34 30 16 6 2 6 7 73 9 84
2018 3 to 10 years in current department or agency 29 36 18 8 4 3 2 68 13 95
2018 11 to 20 years in current department or agency 28 34 16 11 5 5 2 66 17 195
2018 More than 20 years in current department or agency 36 33 6 7 10 5 3 75 18 60
2017 Less than 3 years in current department or agency 35 32 7 6 3 11 7 81 11 72
2017 3 to 10 years in current department or agency 34 33 15 8 5 4 0 71 14 142
2017 11 to 20 years in current department or agency 34 30 15 7 6 5 2 69 14 194
2017 More than 20 years in current department or agency 37 27 14 9 6 5 2 69 16 56
2014 Less than 3 years in current department or agency 36 22 17 4 5 3 13 69 10 55
2014 3 to 10 years in current department or agency 34 26 18 11 6 2 3 63 18 194
2014 11 to 20 years in current department or agency 43 31 9 9 5 2 2 77 14 177
2014 More than 20 years in current department or agency 43 30 11 7 5 0 3 76 13 57

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 22 5 2 0 0 0 92 2 80
2020 3 to 10 years in current department or agency 58 27 5 6 4 1 0 86 9 106
2020 11 to 20 years in current department or agency 56 26 7 6 4 0 0 82 10 187
2020 More than 20 years in current department or agency 64 19 5 5 7 0 0 83 12 77
2019 Less than 3 years in current department or agency 65 23 4 4 2 0 1 89 7 91
2019 3 to 10 years in current department or agency 51 30 9 7 3 1 0 81 10 103
2019 11 to 20 years in current department or agency 48 29 10 6 7 0 0 77 13 196
2019 More than 20 years in current department or agency 63 19 2 11 4 2 0 83 15 54
2018 Less than 3 years in current department or agency 60 29 5 4 2 0 0 89 6 83
2018 3 to 10 years in current department or agency 52 31 10 3 4 0 0 83 7 96
2018 11 to 20 years in current department or agency 48 29 6 9 7 1 0 77 17 195
2018 More than 20 years in current department or agency 59 17 9 7 8 0 0 76 15 59
2017 Less than 3 years in current department or agency 56 32 6 4 1 0 0 89 6 71
2017 3 to 10 years in current department or agency 48 33 6 6 6 0 0 81 13 142
2017 11 to 20 years in current department or agency 53 27 6 8 7 0 0 80 14 194
2017 More than 20 years in current department or agency 50 34 5 5 5 0 0 84 11 56
2014 Less than 3 years in current department or agency 58 23 4 2 7 4 2 86 9 55
2014 3 to 10 years in current department or agency 43 29 11 10 7 0 0 72 17 194
2014 11 to 20 years in current department or agency 53 27 6 8 3 0 1 82 12 177
2014 More than 20 years in current department or agency 66 19 3 8 3 0 0 86 11 57

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 17 2 0 0 0 0 98 0 80
2020 3 to 10 years in current department or agency 68 23 4 3 2 0 0 91 5 108
2020 11 to 20 years in current department or agency 62 32 3 1 2 0 0 94 3 186
2020 More than 20 years in current department or agency 71 18 3 3 5 0 0 89 8 77
2019 Less than 3 years in current department or agency 73 21 4 0 2 0 0 93 2 91
2019 3 to 10 years in current department or agency 56 30 6 4 4 0 0 86 8 102
2019 11 to 20 years in current department or agency 52 33 6 7 2 0 0 85 8 196
2019 More than 20 years in current department or agency 70 17 2 6 6 0 0 87 11 54
2018 Less than 3 years in current department or agency 72 21 4 1 2 0 0 93 3 84
2018 3 to 10 years in current department or agency 57 36 1 6 0 0 0 93 6 95
2018 11 to 20 years in current department or agency 52 34 3 9 1 0 0 86 11 193
2018 More than 20 years in current department or agency 67 23 3 5 2 0 0 90 6 60
2017 Less than 3 years in current department or agency 65 23 6 6 0 0 0 88 6 72
2017 3 to 10 years in current department or agency 51 38 3 5 2 0 0 89 7 142
2017 11 to 20 years in current department or agency 53 33 6 6 2 0 0 86 8 193
2017 More than 20 years in current department or agency 67 27 2 2 2 0 0 95 3 55
2014 Less than 3 years in current department or agency 70 20 2 4 4 0 0 90 8 55
2014 3 to 10 years in current department or agency 45 35 6 12 2 0 0 80 14 194
2014 11 to 20 years in current department or agency 53 33 6 5 2 0 1 87 7 177
2014 More than 20 years in current department or agency 71 25 2 2 0 0 0 96 2 57

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 76 18 5 1 0 0 0 94 1 80
2020 3 to 10 years in current department or agency 59 28 6 4 3 0 0 87 7 107
2020 11 to 20 years in current department or agency 57 33 4 2 2 0 0 91 4 186
2020 More than 20 years in current department or agency 69 14 9 6 3 0 0 83 8 75
2019 Less than 3 years in current department or agency 56 31 10 0 1 1 1 89 1 91
2019 3 to 10 years in current department or agency 48 38 8 5 1 0 0 86 6 103
2019 11 to 20 years in current department or agency 48 38 9 3 3 0 0 86 5 196
2019 More than 20 years in current department or agency 62 20 6 7 4 2 0 83 11 55
2018 Less than 3 years in current department or agency 67 25 2 4 2 0 0 92 6 84
2018 3 to 10 years in current department or agency 54 34 8 2 1 1 0 89 3 96
2018 11 to 20 years in current department or agency 47 38 6 6 3 0 0 85 9 196
2018 More than 20 years in current department or agency 61 28 8 3 0 0 0 89 3 60

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 75 12 5 4 1 1 1 90 5 80
2020 3 to 10 years in current department or agency 61 24 8 1 2 1 3 89 3 108
2020 11 to 20 years in current department or agency 62 20 9 2 2 4 1 86 4 187
2020 More than 20 years in current department or agency 68 19 4 3 4 1 1 89 7 77
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 72 21 2 3 0 0 3 95 3 80
2020 3 to 10 years in current department or agency 66 22 7 3 1 1 1 90 4 108
2020 11 to 20 years in current department or agency 69 22 5 2 1 0 1 92 3 187
2020 More than 20 years in current department or agency 74 21 1 0 3 0 1 96 3 77
2019 Less than 3 years in current department or agency 69 13 12 4 0 0 2 84 4 91
2019 3 to 10 years in current department or agency 65 25 7 1 1 1 0 91 2 103
2019 11 to 20 years in current department or agency 61 27 9 1 1 0 1 89 2 195
2019 More than 20 years in current department or agency 71 17 11 0 0 0 2 89 0 55

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 66 23 5 5 0 0 0 90 5 80
2020 3 to 10 years in current department or agency 46 36 8 6 4 0 0 83 9 106
2020 11 to 20 years in current department or agency 58 30 5 4 3 0 0 87 7 186
2020 More than 20 years in current department or agency 59 23 5 8 5 0 0 82 13 77
2019 Less than 3 years in current department or agency 51 31 13 4 0 0 1 82 4 90
2019 3 to 10 years in current department or agency 57 26 9 5 3 0 0 83 8 103
2019 11 to 20 years in current department or agency 51 27 10 7 4 1 0 78 11 197
2019 More than 20 years in current department or agency 54 27 2 13 4 0 0 81 17 53
2018 Less than 3 years in current department or agency 58 31 3 4 2 1 0 91 6 84
2018 3 to 10 years in current department or agency 54 31 6 5 3 0 1 86 8 97
2018 11 to 20 years in current department or agency 47 33 9 7 4 0 0 80 11 196
2018 More than 20 years in current department or agency 60 29 6 2 3 0 0 89 5 60
2017 Less than 3 years in current department or agency 53 33 7 5 0 0 1 87 5 72
2017 3 to 10 years in current department or agency 55 32 9 1 3 1 0 87 4 141
2017 11 to 20 years in current department or agency 47 32 9 8 4 0 0 80 11 194
2017 More than 20 years in current department or agency 48 45 4 3 0 0 0 93 3 56
2014 Less than 3 years in current department or agency 48 31 9 9 4 0 0 78 13 55
2014 3 to 10 years in current department or agency 40 32 13 9 6 0 1 72 15 194
2014 11 to 20 years in current department or agency 51 27 10 8 5 0 1 78 13 177
2014 More than 20 years in current department or agency 51 37 5 3 2 2 0 89 5 57

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 13 10 3 0 0 1 87 3 79
2020 3 to 10 years in current department or agency 56 23 14 5 1 1 1 80 6 107
2020 11 to 20 years in current department or agency 62 22 8 4 3 1 0 85 7 187
2020 More than 20 years in current department or agency 66 14 11 4 4 0 1 81 8 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 68 25 2 4 0 0 1 94 4 80
2020 3 to 10 years in current department or agency 60 26 4 9 1 0 0 86 10 107
2020 11 to 20 years in current department or agency 58 27 9 3 2 0 1 85 5 187
2020 More than 20 years in current department or agency 62 28 3 5 3 0 0 90 8 77
2019 Less than 3 years in current department or agency 62 27 2 5 3 0 1 89 9 91
2019 3 to 10 years in current department or agency 61 29 5 3 2 0 0 90 5 103
2019 11 to 20 years in current department or agency 51 24 11 8 5 0 0 75 14 196
2019 More than 20 years in current department or agency 62 25 4 8 2 0 0 87 9 55
2018 Less than 3 years in current department or agency 61 32 1 3 1 0 1 94 5 83
2018 3 to 10 years in current department or agency 65 25 5 2 3 0 0 90 5 96
2018 11 to 20 years in current department or agency 53 25 7 12 2 0 0 79 14 196
2018 More than 20 years in current department or agency 67 20 5 1 7 0 0 87 8 59
2017 Less than 3 years in current department or agency 50 36 9 4 0 0 1 87 4 72
2017 3 to 10 years in current department or agency 59 27 4 6 3 1 0 87 10 141
2017 11 to 20 years in current department or agency 47 32 8 6 7 0 0 79 13 194
2017 More than 20 years in current department or agency 59 27 7 7 0 0 0 86 7 56
2014 Less than 3 years in current department or agency 58 24 7 5 0 6 0 87 6 54
2014 3 to 10 years in current department or agency 45 30 10 10 4 0 1 75 15 194
2014 11 to 20 years in current department or agency 56 24 8 8 3 0 1 81 10 177
2014 More than 20 years in current department or agency 63 22 5 9 2 0 0 84 10 57

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 50 80
2020 3 to 10 years in current department or agency 42 58 108
2020 11 to 20 years in current department or agency 37 63 187
2020 More than 20 years in current department or agency 31 69 77

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 83 3 5 1 0 1 7 93 1 80
2020 3 to 10 years in current department or agency 71 15 3 2 1 2 7 94 3 108
2020 11 to 20 years in current department or agency 71 14 5 2 0 1 7 92 2 187
2020 More than 20 years in current department or agency 72 10 1 1 1 1 13 96 3 77

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 6 6 1 0 0 0 92 1 80
2020 3 to 10 years in current department or agency 68 18 8 4 2 0 1 87 6 108
2020 11 to 20 years in current department or agency 71 19 4 4 2 0 1 91 6 186
2020 More than 20 years in current department or agency 67 25 2 4 1 0 0 92 5 77
2019 Less than 3 years in current department or agency 65 23 7 3 1 1 0 89 4 91
2019 3 to 10 years in current department or agency 71 20 6 0 3 0 0 91 3 102
2019 11 to 20 years in current department or agency 60 23 8 6 3 0 0 83 9 197
2019 More than 20 years in current department or agency 68 19 4 6 2 0 2 89 7 55
2018 Less than 3 years in current department or agency 66 28 4 1 1 0 0 94 2 84
2018 3 to 10 years in current department or agency 63 24 6 5 2 0 0 87 7 97
2018 11 to 20 years in current department or agency 58 22 9 8 3 0 0 80 12 197
2018 More than 20 years in current department or agency 61 27 3 5 3 0 0 88 8 59
2017 Less than 3 years in current department or agency 63 28 7 3 0 0 0 91 3 72
2017 3 to 10 years in current department or agency 65 22 5 4 3 1 0 88 7 142
2017 11 to 20 years in current department or agency 56 24 11 4 4 0 1 81 8 194
2017 More than 20 years in current department or agency 73 22 0 3 0 0 2 97 3 56
2014 Less than 3 years in current department or agency 62 30 5 1 2 0 0 92 3 55
2014 3 to 10 years in current department or agency 50 29 10 7 4 0 1 79 10 194
2014 11 to 20 years in current department or agency 62 20 6 6 5 1 1 83 11 177
2014 More than 20 years in current department or agency 70 16 11 1 2 0 0 86 3 57
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 75 21 3 1 0 0 0 96 1 78
2020 3 to 10 years in current department or agency 54 30 6 5 1 4 0 87 7 108
2020 11 to 20 years in current department or agency 50 33 11 4 2 0 0 83 6 187
2020 More than 20 years in current department or agency 58 27 4 8 4 0 0 84 12 77
2019 Less than 3 years in current department or agency 57 30 9 2 1 1 0 88 3 91
2019 3 to 10 years in current department or agency 37 42 13 6 0 3 0 81 6 103
2019 11 to 20 years in current department or agency 35 37 13 9 5 2 0 73 14 197
2019 More than 20 years in current department or agency 37 41 7 7 6 2 0 79 13 55
2018 Less than 3 years in current department or agency 57 31 7 2 1 1 0 89 4 84
2018 3 to 10 years in current department or agency 43 36 10 8 4 0 0 79 11 97
2018 11 to 20 years in current department or agency 36 35 12 9 6 2 0 72 16 197
2018 More than 20 years in current department or agency 43 35 6 10 5 2 0 79 15 60
2017 Less than 3 years in current department or agency 57 31 4 4 0 3 2 91 4 72
2017 3 to 10 years in current department or agency 39 38 11 6 4 2 0 78 11 142
2017 11 to 20 years in current department or agency 36 36 10 8 8 2 0 73 17 194
2017 More than 20 years in current department or agency 48 34 7 5 3 2 0 84 9 56
2014 Less than 3 years in current department or agency 43 32 7 5 4 8 2 83 10 55
2014 3 to 10 years in current department or agency 37 31 14 12 5 2 0 69 17 194
2014 11 to 20 years in current department or agency 33 33 15 10 8 0 0 66 18 177
2014 More than 20 years in current department or agency 45 39 4 4 5 4 0 87 9 57

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 72 23 4 1 0 0 0 95 1 80
2020 3 to 10 years in current department or agency 59 27 7 4 3 1 0 87 7 108
2020 11 to 20 years in current department or agency 50 34 8 4 3 0 0 84 8 185
2020 More than 20 years in current department or agency 54 27 5 11 4 0 0 80 15 77
2019 Less than 3 years in current department or agency 64 23 8 1 2 1 1 89 3 91
2019 3 to 10 years in current department or agency 39 39 12 6 4 0 0 79 10 102
2019 11 to 20 years in current department or agency 34 37 13 9 7 0 0 70 17 197
2019 More than 20 years in current department or agency 37 38 7 9 8 2 0 76 17 55
2018 Less than 3 years in current department or agency 55 31 8 4 1 1 0 87 5 84
2018 3 to 10 years in current department or agency 41 39 7 8 3 1 0 81 11 97
2018 11 to 20 years in current department or agency 37 35 11 8 8 1 0 72 17 196
2018 More than 20 years in current department or agency 41 33 8 9 7 2 0 75 16 60
2017 Less than 3 years in current department or agency 56 32 9 1 0 0 2 90 1 72
2017 3 to 10 years in current department or agency 35 45 9 4 6 1 0 81 10 141
2017 11 to 20 years in current department or agency 36 35 12 9 9 0 0 71 18 193
2017 More than 20 years in current department or agency 44 35 9 7 3 2 0 80 11 56
2014 Less than 3 years in current department or agency 37 41 5 7 5 3 2 82 13 55
2014 3 to 10 years in current department or agency 35 31 15 13 5 1 1 67 18 194
2014 11 to 20 years in current department or agency 33 36 11 12 8 0 0 69 20 177
2014 More than 20 years in current department or agency 45 36 7 8 5 0 0 80 12 57

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 28 7 4 0 0 0 90 4 80
2020 3 to 10 years in current department or agency 48 33 9 4 5 1 0 82 9 108
2020 11 to 20 years in current department or agency 39 39 12 6 3 0 0 79 9 187
2020 More than 20 years in current department or agency 44 35 7 9 5 0 0 79 15 76
2019 Less than 3 years in current department or agency 49 30 12 3 2 1 2 82 5 91
2019 3 to 10 years in current department or agency 34 38 18 8 2 1 0 72 10 102
2019 11 to 20 years in current department or agency 23 40 20 7 9 1 0 64 16 195
2019 More than 20 years in current department or agency 35 40 9 7 7 2 0 76 15 55
2018 Less than 3 years in current department or agency 42 37 13 5 1 2 0 81 6 84
2018 3 to 10 years in current department or agency 27 44 18 7 2 2 0 72 9 97
2018 11 to 20 years in current department or agency 24 42 12 13 7 2 0 67 21 196
2018 More than 20 years in current department or agency 32 39 10 9 8 2 0 72 18 60
2017 Less than 3 years in current department or agency 37 37 13 3 0 9 2 82 3 72
2017 3 to 10 years in current department or agency 25 42 13 14 5 1 0 68 19 142
2017 11 to 20 years in current department or agency 26 37 13 12 11 1 0 64 23 193
2017 More than 20 years in current department or agency 31 34 14 9 7 3 0 68 17 56
2014 Less than 3 years in current department or agency 32 32 10 11 4 9 2 73 16 55
2014 3 to 10 years in current department or agency 28 31 20 15 4 2 0 60 20 193
2014 11 to 20 years in current department or agency 24 36 16 15 10 0 0 59 25 177
2014 More than 20 years in current department or agency 27 43 11 16 3 0 0 70 19 57

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 36 7 0 1 1 0 92 1 80
2020 3 to 10 years in current department or agency 32 43 10 9 4 2 0 76 13 108
2020 11 to 20 years in current department or agency 32 41 14 10 3 0 0 73 13 187
2020 More than 20 years in current department or agency 42 33 7 11 8 0 0 75 19 77
2019 Less than 3 years in current department or agency 37 34 14 9 4 1 1 72 14 90
2019 3 to 10 years in current department or agency 22 36 29 10 3 1 0 59 13 103
2019 11 to 20 years in current department or agency 19 41 17 16 7 0 0 60 23 196
2019 More than 20 years in current department or agency 35 35 10 13 6 2 0 71 19 53
2018 Less than 3 years in current department or agency 40 34 12 8 5 1 0 74 13 84
2018 3 to 10 years in current department or agency 24 43 18 9 5 1 0 67 14 97
2018 11 to 20 years in current department or agency 22 38 10 16 13 1 0 61 29 196
2018 More than 20 years in current department or agency 26 36 14 13 10 2 0 62 23 60
2017 Less than 3 years in current department or agency 39 40 11 7 1 2 0 80 8 71
2017 3 to 10 years in current department or agency 26 38 16 11 10 1 0 63 21 141
2017 11 to 20 years in current department or agency 25 31 13 18 12 1 0 57 31 194
2017 More than 20 years in current department or agency 37 30 7 16 7 2 0 68 24 56
2014 Less than 3 years in current department or agency 37 31 9 14 2 6 2 73 17 54
2014 3 to 10 years in current department or agency 19 35 20 18 7 2 0 54 26 194
2014 11 to 20 years in current department or agency 24 32 11 20 11 1 0 57 32 177
2014 More than 20 years in current department or agency 29 37 14 13 5 2 0 67 18 57

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 49 24 11 5 3 6 1 79 8 80
2020 3 to 10 years in current department or agency 50 28 8 6 2 4 2 82 9 107
2020 11 to 20 years in current department or agency 45 23 9 8 3 2 10 77 12 187
2020 More than 20 years in current department or agency 54 15 10 4 3 3 12 81 7 77
2019 Less than 3 years in current department or agency 49 26 11 3 2 4 4 82 6 91
2019 3 to 10 years in current department or agency 43 25 19 5 2 4 2 72 7 103
2019 11 to 20 years in current department or agency 45 22 10 5 5 4 9 78 11 197
2019 More than 20 years in current department or agency 59 17 7 4 2 6 5 86 6 55
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 27 9 3 0 0 0 88 3 80
2020 3 to 10 years in current department or agency 47 37 9 5 1 1 0 85 6 107
2020 11 to 20 years in current department or agency 50 39 7 4 1 0 0 89 4 186
2020 More than 20 years in current department or agency 51 37 7 5 0 0 0 88 5 75
2019 Less than 3 years in current department or agency 56 34 6 2 0 2 0 92 2 90
2019 3 to 10 years in current department or agency 40 40 11 7 1 2 0 81 8 103
2019 11 to 20 years in current department or agency 40 44 8 5 2 0 0 84 8 197
2019 More than 20 years in current department or agency 50 33 7 10 0 0 0 83 10 55
2018 Less than 3 years in current department or agency 52 36 4 6 2 0 0 88 8 84
2018 3 to 10 years in current department or agency 33 55 10 2 0 0 0 88 2 97
2018 11 to 20 years in current department or agency 31 46 9 10 4 0 0 77 14 196
2018 More than 20 years in current department or agency 43 43 7 5 3 0 0 85 8 59
2017 Less than 3 years in current department or agency 52 39 7 3 0 0 0 90 3 72
2017 3 to 10 years in current department or agency 39 44 9 5 3 0 0 83 8 142
2017 11 to 20 years in current department or agency 33 43 9 9 5 0 1 76 15 194
2017 More than 20 years in current department or agency 41 32 9 12 4 2 0 74 16 56
2014 Less than 3 years in current department or agency 49 30 5 9 2 4 0 83 11 55
2014 3 to 10 years in current department or agency 35 40 17 6 2 1 0 75 8 194
2014 11 to 20 years in current department or agency 38 43 6 9 4 1 0 81 13 177
2014 More than 20 years in current department or agency 44 44 7 3 2 0 0 88 5 57

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 35 4 6 0 1 0 90 6 79
2020 3 to 10 years in current department or agency 33 43 12 8 2 2 0 77 11 108
2020 11 to 20 years in current department or agency 33 46 10 9 2 1 0 79 11 186
2020 More than 20 years in current department or agency 36 35 13 11 5 0 0 71 16 77
2019 Less than 3 years in current department or agency 35 37 14 5 3 4 0 76 9 91
2019 3 to 10 years in current department or agency 21 46 15 15 2 1 0 68 17 103
2019 11 to 20 years in current department or agency 16 43 20 14 7 0 0 59 21 197
2019 More than 20 years in current department or agency 22 49 7 15 8 0 0 71 22 55

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 26 10 5 0 1 1 85 5 80
2020 3 to 10 years in current department or agency 44 37 8 5 4 2 0 83 9 108
2020 11 to 20 years in current department or agency 43 36 12 5 4 1 0 80 9 186
2020 More than 20 years in current department or agency 64 19 10 7 0 0 0 83 7 73
2019 Less than 3 years in current department or agency 47 32 12 4 0 4 0 83 5 91
2019 3 to 10 years in current department or agency 41 32 11 10 5 1 1 74 15 103
2019 11 to 20 years in current department or agency 36 41 8 7 5 2 0 80 12 196
2019 More than 20 years in current department or agency 48 24 15 9 2 2 0 74 11 55
2018 Less than 3 years in current department or agency 45 35 9 9 0 0 1 81 9 84
2018 3 to 10 years in current department or agency 46 34 10 7 2 1 0 80 9 96
2018 11 to 20 years in current department or agency 42 43 4 6 4 1 0 86 10 196
2018 More than 20 years in current department or agency 51 28 8 8 2 2 2 81 10 60
2017 Less than 3 years in current department or agency 51 30 10 9 0 0 0 82 9 72
2017 3 to 10 years in current department or agency 45 43 6 4 2 1 1 89 5 142
2017 11 to 20 years in current department or agency 48 33 8 5 3 2 1 84 8 194
2017 More than 20 years in current department or agency 48 35 2 9 4 2 0 85 13 56
2014 Less than 3 years in current department or agency 49 27 7 3 3 8 2 85 7 55
2014 3 to 10 years in current department or agency 44 31 11 5 5 3 0 78 10 194
2014 11 to 20 years in current department or agency 50 31 7 7 2 1 1 83 10 177
2014 More than 20 years in current department or agency 60 30 3 4 2 2 0 91 6 57

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 24 8 4 0 0 0 89 4 79
2020 3 to 10 years in current department or agency 52 27 17 3 2 0 0 78 5 106
2020 11 to 20 years in current department or agency 46 37 11 3 2 1 0 84 5 186
2020 More than 20 years in current department or agency 60 25 9 5 0 0 0 85 5 76
2019 Less than 3 years in current department or agency 47 36 13 2 0 2 0 84 2 91
2019 3 to 10 years in current department or agency 43 31 17 7 2 0 0 74 9 103
2019 11 to 20 years in current department or agency 35 43 12 4 5 1 0 79 9 194
2019 More than 20 years in current department or agency 45 38 8 6 4 0 0 83 10 54
2018 Less than 3 years in current department or agency 48 33 13 2 2 1 0 82 5 84
2018 3 to 10 years in current department or agency 49 32 15 3 1 0 0 81 4 97
2018 11 to 20 years in current department or agency 39 36 15 5 5 0 0 75 10 196
2018 More than 20 years in current department or agency 50 34 6 2 5 4 0 87 7 60

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 45 17 15 6 1 13 2 74 9 80
2020 3 to 10 years in current department or agency 27 24 19 12 7 8 4 58 21 108
2020 11 to 20 years in current department or agency 29 23 21 12 9 6 1 55 22 187
2020 More than 20 years in current department or agency 35 22 12 19 10 3 0 58 29 76
2019 Less than 3 years in current department or agency 35 28 23 1 5 6 2 68 7 91
2019 3 to 10 years in current department or agency 26 20 18 10 10 11 6 55 23 103
2019 11 to 20 years in current department or agency 17 21 26 14 15 6 2 41 31 196
2019 More than 20 years in current department or agency 26 27 5 15 11 15 0 64 30 55
2018 Less than 3 years in current department or agency 33 25 18 2 5 11 6 70 8 84
2018 3 to 10 years in current department or agency 24 28 21 9 9 7 1 57 20 97
2018 11 to 20 years in current department or agency 19 24 19 13 16 8 0 47 32 197
2018 More than 20 years in current department or agency 37 22 11 15 10 3 2 62 26 60
2017 Less than 3 years in current department or agency 30 20 14 8 3 18 7 67 14 72
2017 3 to 10 years in current department or agency 23 23 17 19 11 7 1 49 32 140
2017 11 to 20 years in current department or agency 23 17 16 17 18 4 4 44 38 194
2017 More than 20 years in current department or agency 28 26 11 9 16 7 2 60 28 56
2014 Less than 3 years in current department or agency 16 32 11 3 17 13 8 61 25 55
2014 3 to 10 years in current department or agency 19 20 23 15 17 5 2 41 34 194
2014 11 to 20 years in current department or agency 21 28 12 21 12 5 1 52 35 177
2014 More than 20 years in current department or agency 26 37 15 13 7 2 0 64 21 56

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 26 12 5 0 1 0 82 5 80
2020 3 to 10 years in current department or agency 42 36 11 5 7 1 0 78 11 107
2020 11 to 20 years in current department or agency 34 37 11 12 5 0 0 72 17 186
2020 More than 20 years in current department or agency 45 27 10 14 4 0 0 72 18 76
2019 Less than 3 years in current department or agency 48 32 12 5 0 2 0 82 6 91
2019 3 to 10 years in current department or agency 39 31 12 12 2 1 3 73 15 102
2019 11 to 20 years in current department or agency 33 37 10 13 6 0 0 71 19 195
2019 More than 20 years in current department or agency 36 32 10 15 8 0 0 68 22 55
2018 Less than 3 years in current department or agency 49 33 9 3 1 5 0 85 5 84
2018 3 to 10 years in current department or agency 42 30 14 11 2 0 1 73 13 96
2018 11 to 20 years in current department or agency 37 34 10 12 7 0 0 71 19 196
2018 More than 20 years in current department or agency 47 34 6 8 3 2 0 82 12 60
2017 Less than 3 years in current department or agency 50 38 3 0 4 4 2 93 4 72
2017 3 to 10 years in current department or agency 45 33 8 10 3 1 0 79 14 142
2017 11 to 20 years in current department or agency 41 37 7 9 5 0 1 79 14 194
2017 More than 20 years in current department or agency 46 35 15 0 2 2 0 83 2 56
2014 Less than 3 years in current department or agency 30 29 11 9 7 11 3 69 19 55
2014 3 to 10 years in current department or agency 35 32 12 13 7 1 1 68 21 194
2014 11 to 20 years in current department or agency 44 31 13 7 5 0 0 75 13 177
2014 More than 20 years in current department or agency 40 44 7 4 5 0 0 84 9 57

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 29 15 9 0 3 2 75 9 80
2020 3 to 10 years in current department or agency 29 29 9 13 10 3 6 64 26 108
2020 11 to 20 years in current department or agency 23 29 15 19 12 0 2 53 31 187
2020 More than 20 years in current department or agency 22 30 11 17 13 0 7 56 33 77
2019 Less than 3 years in current department or agency 37 28 14 9 4 6 1 71 14 91
2019 3 to 10 years in current department or agency 19 33 17 16 11 3 2 54 28 102
2019 11 to 20 years in current department or agency 23 28 16 9 23 0 1 51 33 197
2019 More than 20 years in current department or agency 20 27 6 13 28 2 5 50 44 55
2018 Less than 3 years in current department or agency 40 27 16 6 6 0 5 70 12 83
2018 3 to 10 years in current department or agency 22 33 13 17 14 1 1 56 31 97
2018 11 to 20 years in current department or agency 25 25 15 14 20 0 1 51 35 196
2018 More than 20 years in current department or agency 27 22 20 10 20 0 2 49 30 60
2017 Less than 3 years in current department or agency 41 21 9 11 5 3 9 71 19 72
2017 3 to 10 years in current department or agency 28 26 13 20 10 3 1 56 31 141
2017 11 to 20 years in current department or agency 26 26 12 19 15 1 3 53 35 194
2017 More than 20 years in current department or agency 26 25 13 9 23 0 4 54 33 56
2014 Less than 3 years in current department or agency 22 25 9 9 22 9 5 54 35 55
2014 3 to 10 years in current department or agency 19 27 12 17 22 2 1 47 40 194
2014 11 to 20 years in current department or agency 27 21 15 21 16 0 1 48 37 177
2014 More than 20 years in current department or agency 22 34 14 14 11 0 5 59 26 57

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 13 9 4 1 0 3 85 5 80
2020 3 to 10 years in current department or agency 56 22 12 6 0 1 3 81 6 108
2020 11 to 20 years in current department or agency 57 19 14 4 2 1 4 80 6 187
2020 More than 20 years in current department or agency 67 13 9 5 4 0 1 82 9 77
2019 Less than 3 years in current department or agency 67 19 9 2 2 0 1 87 4 90
2019 3 to 10 years in current department or agency 60 23 8 5 2 0 2 84 7 103
2019 11 to 20 years in current department or agency 59 17 13 6 2 0 3 79 8 197
2019 More than 20 years in current department or agency 71 15 8 5 0 0 2 87 5 55

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 20 6 4 1 1 3 88 5 80
2020 3 to 10 years in current department or agency 61 18 15 1 2 1 2 81 3 107
2020 11 to 20 years in current department or agency 64 17 10 4 1 1 4 84 5 186
2020 More than 20 years in current department or agency 74 17 7 1 0 0 0 92 1 76
2019 Less than 3 years in current department or agency 64 18 9 1 1 4 2 88 2 90
2019 3 to 10 years in current department or agency 58 21 14 4 0 0 3 81 4 101
2019 11 to 20 years in current department or agency 63 21 7 2 2 2 3 88 5 196
2019 More than 20 years in current department or agency 57 23 11 2 0 4 3 86 2 54

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 86 6 4 0 0 1 3 96 0 80
2020 3 to 10 years in current department or agency 85 8 1 0 2 2 2 97 2 108
2020 11 to 20 years in current department or agency 77 8 2 1 4 2 6 92 5 187
2020 More than 20 years in current department or agency 90 2 3 1 1 3 0 94 3 77
2019 Less than 3 years in current department or agency 86 5 4 1 1 1 2 94 2 91
2019 3 to 10 years in current department or agency 84 7 2 0 2 3 2 96 2 103
2019 11 to 20 years in current department or agency 77 6 4 1 4 5 3 90 5 194
2019 More than 20 years in current department or agency 72 6 4 0 8 9 2 87 9 54

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 95 1 0 0 0 0 4 100 0 80
2020 3 to 10 years in current department or agency 84 8 2 1 0 2 3 97 1 108
2020 11 to 20 years in current department or agency 82 5 3 0 0 1 9 96 0 187
2020 More than 20 years in current department or agency 89 5 1 3 0 0 1 96 3 76
2019 Less than 3 years in current department or agency 85 2 4 0 0 1 8 95 0 90
2019 3 to 10 years in current department or agency 80 8 2 0 0 1 9 98 0 102
2019 11 to 20 years in current department or agency 87 2 2 0 1 1 8 97 1 195
2019 More than 20 years in current department or agency 95 4 0 0 0 2 0 100 0 55

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 56 34 5 4 0 1 0 92 4 80
2020 3 to 10 years in current department or agency 38 42 11 6 3 0 1 80 8 108
2020 11 to 20 years in current department or agency 40 39 14 5 2 1 0 80 7 187
2020 More than 20 years in current department or agency 42 34 13 10 0 0 0 76 10 77
2019 Less than 3 years in current department or agency 44 39 12 3 0 2 0 85 3 91
2019 3 to 10 years in current department or agency 29 52 12 5 0 2 0 83 5 102
2019 11 to 20 years in current department or agency 31 40 16 9 3 2 0 73 12 197
2019 More than 20 years in current department or agency 36 46 7 5 4 0 2 84 9 55
2018 Less than 3 years in current department or agency 58 24 13 2 2 1 0 82 5 84
2018 3 to 10 years in current department or agency 36 39 15 6 2 1 0 77 8 97
2018 11 to 20 years in current department or agency 33 35 18 8 6 1 0 68 14 196
2018 More than 20 years in current department or agency 39 38 5 10 5 3 0 80 15 60
2017 Less than 3 years in current department or agency 43 35 10 3 1 6 2 85 5 72
2017 3 to 10 years in current department or agency 35 41 11 6 4 3 0 79 10 142
2017 11 to 20 years in current department or agency 31 39 16 6 7 0 1 71 13 193
2017 More than 20 years in current department or agency 32 44 9 9 2 4 0 79 11 56

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 64 28 5 2 1 0 0 92 4 80
2020 3 to 10 years in current department or agency 51 33 8 3 3 2 0 86 6 108
2020 11 to 20 years in current department or agency 51 31 7 8 2 0 0 83 10 184
2020 More than 20 years in current department or agency 58 27 5 6 4 0 0 85 10 76
2019 Less than 3 years in current department or agency 60 30 6 2 0 1 0 91 2 91
2019 3 to 10 years in current department or agency 44 44 8 3 1 0 0 88 4 102
2019 11 to 20 years in current department or agency 41 37 8 9 4 0 0 78 13 195
2019 More than 20 years in current department or agency 58 25 7 9 0 0 0 83 9 54
2018 Less than 3 years in current department or agency 70 25 2 2 0 0 0 95 2 83
2018 3 to 10 years in current department or agency 48 45 4 3 0 0 0 93 3 97
2018 11 to 20 years in current department or agency 45 38 6 7 3 1 0 83 11 195
2018 More than 20 years in current department or agency 66 15 8 2 5 5 0 85 7 60
2017 Less than 3 years in current department or agency 59 34 6 0 0 1 0 94 0 72
2017 3 to 10 years in current department or agency 51 38 6 3 2 0 0 89 5 142
2017 11 to 20 years in current department or agency 46 35 10 5 3 1 0 82 8 193
2017 More than 20 years in current department or agency 60 29 2 5 0 4 0 92 6 56
2014 Less than 3 years in current department or agency 59 28 7 2 3 2 0 88 5 55
2014 3 to 10 years in current department or agency 50 31 9 6 2 3 0 84 7 194
2014 11 to 20 years in current department or agency 54 26 11 4 3 1 0 81 7 177
2014 More than 20 years in current department or agency 57 36 4 2 1 0 0 93 3 57

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 30 13 1 1 0 0 85 2 79
2020 3 to 10 years in current department or agency 48 37 9 5 1 0 0 85 6 108
2020 11 to 20 years in current department or agency 53 32 9 4 2 0 0 85 6 185
2020 More than 20 years in current department or agency 57 32 8 3 0 1 0 89 3 77
2019 Less than 3 years in current department or agency 62 26 8 1 0 3 0 91 1 91
2019 3 to 10 years in current department or agency 51 36 9 2 2 0 0 87 4 102
2019 11 to 20 years in current department or agency 47 36 9 4 3 1 0 83 8 196
2019 More than 20 years in current department or agency 56 32 4 2 0 6 0 94 2 54
2018 Less than 3 years in current department or agency 53 34 7 6 0 0 0 87 6 84
2018 3 to 10 years in current department or agency 48 39 11 1 1 0 0 87 2 97
2018 11 to 20 years in current department or agency 40 42 9 6 2 1 0 83 8 195
2018 More than 20 years in current department or agency 65 22 8 2 2 2 0 88 3 60
2017 Less than 3 years in current department or agency 59 28 9 0 0 4 0 90 0 72
2017 3 to 10 years in current department or agency 50 36 6 2 4 3 1 88 5 142
2017 11 to 20 years in current department or agency 47 27 16 5 4 1 1 75 9 193
2017 More than 20 years in current department or agency 46 38 9 2 2 4 0 87 4 56
2014 Less than 3 years in current department or agency 57 24 11 2 2 5 0 85 4 55
2014 3 to 10 years in current department or agency 49 30 10 5 2 4 1 83 7 194
2014 11 to 20 years in current department or agency 50 28 14 5 2 1 0 79 7 177
2014 More than 20 years in current department or agency 51 35 9 3 2 0 0 86 5 57

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 53 36 7 1 1 1 0 90 2 80
2020 3 to 10 years in current department or agency 53 32 11 2 1 2 0 86 3 108
2020 11 to 20 years in current department or agency 49 36 11 1 1 2 0 87 2 186
2020 More than 20 years in current department or agency 52 40 4 3 0 1 0 93 3 76

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 57 29 6 1 2 1 3 90 4 80
2020 3 to 10 years in current department or agency 55 30 8 6 1 1 0 86 7 107
2020 11 to 20 years in current department or agency 51 28 9 6 2 3 1 83 8 186
2020 More than 20 years in current department or agency 64 26 4 5 0 0 1 91 5 77

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 85 10 3 0 1 0 0 96 1 80
2020 3 to 10 years in current department or agency 68 24 5 2 1 0 0 92 3 108
2020 11 to 20 years in current department or agency 59 30 7 3 1 0 0 89 4 187
2020 More than 20 years in current department or agency 74 17 4 4 1 0 0 91 5 77
2019 Less than 3 years in current department or agency 79 18 2 1 0 0 0 97 1 89
2019 3 to 10 years in current department or agency 62 29 6 3 0 0 0 91 3 102
2019 11 to 20 years in current department or agency 53 33 7 6 1 0 0 86 7 197
2019 More than 20 years in current department or agency 68 15 7 8 2 0 0 83 10 54
2018 Less than 3 years in current department or agency 82 15 1 1 1 0 0 97 2 83
2018 3 to 10 years in current department or agency 60 37 0 1 2 0 0 97 3 97
2018 11 to 20 years in current department or agency 57 28 6 6 3 0 0 85 9 196
2018 More than 20 years in current department or agency 73 14 3 5 3 1 0 88 8 59
2017 Less than 3 years in current department or agency 72 22 5 1 0 0 0 94 1 72
2017 3 to 10 years in current department or agency 60 31 3 3 3 0 0 90 6 142
2017 11 to 20 years in current department or agency 55 31 5 6 3 0 0 85 9 194
2017 More than 20 years in current department or agency 68 27 2 4 0 0 0 95 4 56
2014 Less than 3 years in current department or agency 70 23 2 2 4 0 0 93 5 55
2014 3 to 10 years in current department or agency 57 29 7 5 2 1 0 86 7 193
2014 11 to 20 years in current department or agency 58 30 6 4 2 0 0 88 6 177
2014 More than 20 years in current department or agency 67 30 2 0 1 0 0 97 1 57

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 80 14 4 1 1 0 0 94 2 80
2020 3 to 10 years in current department or agency 77 9 10 4 0 0 0 87 4 106
2020 11 to 20 years in current department or agency 60 27 8 3 2 0 0 87 5 186
2020 More than 20 years in current department or agency 73 18 7 3 0 0 0 91 3 77
2019 Less than 3 years in current department or agency 74 17 8 1 0 1 0 91 1 90
2019 3 to 10 years in current department or agency 65 23 7 4 1 0 0 88 5 102
2019 11 to 20 years in current department or agency 55 26 12 3 3 0 0 82 6 196
2019 More than 20 years in current department or agency 65 19 9 6 0 2 0 85 6 54
2018 Less than 3 years in current department or agency 79 14 5 1 1 0 0 93 2 84
2018 3 to 10 years in current department or agency 62 28 5 5 0 0 0 90 5 96
2018 11 to 20 years in current department or agency 50 30 8 6 5 0 0 81 11 194
2018 More than 20 years in current department or agency 67 20 6 3 3 0 0 87 6 60
2017 Less than 3 years in current department or agency 74 23 2 1 0 0 0 97 1 72
2017 3 to 10 years in current department or agency 58 29 8 3 3 0 0 87 6 142
2017 11 to 20 years in current department or agency 52 30 8 5 4 0 0 82 9 193
2017 More than 20 years in current department or agency 65 25 4 5 0 0 0 91 5 56
2014 Less than 3 years in current department or agency 60 30 5 3 2 0 0 90 5 55
2014 3 to 10 years in current department or agency 47 31 12 7 3 0 0 78 10 194
2014 11 to 20 years in current department or agency 50 28 11 8 3 0 0 78 11 176
2014 More than 20 years in current department or agency 68 23 3 3 1 0 0 92 5 57

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 20 4 0 1 0 0 95 1 79
2020 3 to 10 years in current department or agency 66 23 9 2 1 0 0 89 3 107
2020 11 to 20 years in current department or agency 61 26 7 4 2 0 0 87 6 187
2020 More than 20 years in current department or agency 68 23 5 3 1 0 0 91 4 75
2019 Less than 3 years in current department or agency 75 11 10 3 0 1 0 87 3 91
2019 3 to 10 years in current department or agency 61 24 10 3 2 0 0 85 5 102
2019 11 to 20 years in current department or agency 50 31 8 9 2 0 0 81 10 196
2019 More than 20 years in current department or agency 64 24 5 6 0 0 0 89 6 54
2018 Less than 3 years in current department or agency 77 17 4 1 1 0 0 94 2 83
2018 3 to 10 years in current department or agency 58 30 6 6 0 0 0 88 6 97
2018 11 to 20 years in current department or agency 48 31 8 6 6 0 0 80 12 194
2018 More than 20 years in current department or agency 68 18 3 8 3 0 0 85 11 60
2017 Less than 3 years in current department or agency 73 19 6 1 0 0 0 93 1 72
2017 3 to 10 years in current department or agency 60 26 6 6 2 0 0 86 8 141
2017 11 to 20 years in current department or agency 52 30 6 6 5 0 0 83 11 194
2017 More than 20 years in current department or agency 67 22 6 4 2 0 0 89 5 56
2014 Less than 3 years in current department or agency 55 34 7 3 2 0 0 88 5 55
2014 3 to 10 years in current department or agency 46 32 10 10 2 0 0 78 12 194
2014 11 to 20 years in current department or agency 49 29 12 8 2 0 0 78 10 177
2014 More than 20 years in current department or agency 65 29 2 2 3 0 0 93 5 57

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 11 17 1 2 3 0 79 4 80
2020 3 to 10 years in current department or agency 60 22 10 4 3 2 0 83 7 108
2020 11 to 20 years in current department or agency 57 22 11 7 3 1 0 79 10 187
2020 More than 20 years in current department or agency 75 11 8 4 1 0 0 87 5 77
2019 Less than 3 years in current department or agency 64 16 13 3 1 3 0 82 4 91
2019 3 to 10 years in current department or agency 49 29 7 12 2 0 1 79 14 102
2019 11 to 20 years in current department or agency 52 22 13 6 4 2 0 76 10 197
2019 More than 20 years in current department or agency 69 13 7 7 2 2 0 83 9 55
2018 Less than 3 years in current department or agency 62 16 16 3 1 2 0 79 5 84
2018 3 to 10 years in current department or agency 49 30 8 7 2 4 0 82 10 97
2018 11 to 20 years in current department or agency 49 19 14 8 8 1 0 69 17 196
2018 More than 20 years in current department or agency 69 13 7 8 3 0 0 82 11 60
2017 Less than 3 years in current department or agency 59 11 15 6 1 6 2 76 8 72
2017 3 to 10 years in current department or agency 49 19 15 7 5 4 1 72 13 142
2017 11 to 20 years in current department or agency 51 19 13 6 6 5 0 73 12 194
2017 More than 20 years in current department or agency 65 20 5 0 5 4 0 89 5 56
2014 Less than 3 years in current department or agency 54 25 7 8 3 2 2 81 12 55
2014 3 to 10 years in current department or agency 44 23 14 8 8 3 1 69 17 194
2014 11 to 20 years in current department or agency 52 17 16 8 3 2 0 72 12 177
2014 More than 20 years in current department or agency 65 19 6 3 3 4 0 87 7 57
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in current department or agency 15 42 43 80
2020 3 to 10 years in current department or agency 20 43 37 108
2020 11 to 20 years in current department or agency 15 52 34 187
2020 More than 20 years in current department or agency 30 50 20 77
2019 Less than 3 years in current department or agency 25 38 37 91
2019 3 to 10 years in current department or agency 20 44 37 103
2019 11 to 20 years in current department or agency 15 57 28 197
2019 More than 20 years in current department or agency 26 37 37 55
2018 Less than 3 years in current department or agency 26 36 38 84
2018 3 to 10 years in current department or agency 15 46 39 97
2018 11 to 20 years in current department or agency 19 48 33 196
2018 More than 20 years in current department or agency 28 48 23 60
2017 Less than 3 years in current department or agency 34 32 34 72
2017 3 to 10 years in current department or agency 21 45 34 142
2017 11 to 20 years in current department or agency 23 49 28 194
2017 More than 20 years in current department or agency 24 48 27 56
2014 Less than 3 years in current department or agency 26 39 35 55
2014 3 to 10 years in current department or agency 21 39 40 194
2014 11 to 20 years in current department or agency 19 46 35 177
2014 More than 20 years in current department or agency 19 52 28 57

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in current department or agency 8 50 26 0 0 16 12
2020 3 to 10 years in current department or agency 12 36 37 0 5 9 22
2020 11 to 20 years in current department or agency 26 30 33 4 0 7 27
2020 More than 20 years in current department or agency 83 17 0 0 0 0 23
2019 Less than 3 years in current department or agency 4 40 21 8 13 14 23
2019 3 to 10 years in current department or agency 16 34 24 5 5 16 20
2019 11 to 20 years in current department or agency 14 17 44 11 3 11 29
2019 More than 20 years in current department or agency 64 22 0 14 0 0 14
2018 Less than 3 years in current department or agency 4 40 14 9 24 9 22
2018 3 to 10 years in current department or agency 39 27 21 6 7 0 15
2018 11 to 20 years in current department or agency 27 34 32 3 0 5 38
2018 More than 20 years in current department or agency 71 6 23 0 0 0 17
2017 Less than 3 years in current department or agency 8 20 23 0 48 0 24
2017 3 to 10 years in current department or agency 18 49 22 0 4 7 28
2017 11 to 20 years in current department or agency 33 27 31 5 0 5 45
2017 More than 20 years in current department or agency 72 14 0 7 0 8 14
2014 Less than 3 years in current department or agency 6 14 13 0 9999 67 12
2014 3 to 10 years in current department or agency 3 34 48 12 9999 2 41
2014 11 to 20 years in current department or agency 20 47 9 15 9999 9 34
2014 More than 20 years in current department or agency 46 18 8 20 9999 9 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in current department or agency 6 94 107
2020 11 to 20 years in current department or agency 5 95 187
2019 Less than 3 years in current department or agency 11 89 91
2019 3 to 10 years in current department or agency 10 90 103
2019 11 to 20 years in current department or agency 7 93 196
2019 More than 20 years in current department or agency 13 87 55
2018 3 to 10 years in current department or agency 13 87 97
2018 11 to 20 years in current department or agency 9 91 197

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 52 48 10
2019 11 to 20 years in current department or agency 59 41 12
2018 11 to 20 years in current department or agency 57 43 19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 60 40 13
2018 11 to 20 years in current department or agency 48 52 19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 51 49 13
2018 11 to 20 years in current department or agency 31 69 19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 50 10
2019 11 to 20 years in current department or agency 51 49 12
2018 3 to 10 years in current department or agency 37 63 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 58 42 12
2018 3 to 10 years in current department or agency 37 63 13
2018 11 to 20 years in current department or agency 36 64 19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 37 63 13
2018 11 to 20 years in current department or agency 47 53 19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 51 49 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 59 41 12
2018 3 to 10 years in current department or agency 45 55 13
2018 11 to 20 years in current department or agency 26 74 19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 27 73 19

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 43 57 19

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 52 48 10
2019 11 to 20 years in current department or agency 49 51 12
2018 3 to 10 years in current department or agency 63 37 13
2018 11 to 20 years in current department or agency 52 48 19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 19

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 38 62 19

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 18

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 49 51 12
2018 3 to 10 years in current department or agency 38 62 13

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 18

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 18

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 18

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 49 51 12
2018 3 to 10 years in current department or agency 38 62 13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 49 51 12
2018 3 to 10 years in current department or agency 62 38 13
2018 11 to 20 years in current department or agency 40 60 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 13
2018 11 to 20 years in current department or agency 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 58 42 12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 9 9 1 0 39 7 80 2 80
2020 3 to 10 years in current department or agency 24 11 21 6 4 25 9 54 14 107
2020 11 to 20 years in current department or agency 22 16 22 2 2 32 4 59 7 187
2020 More than 20 years in current department or agency 29 22 17 5 0 20 7 69 7 77
2019 Less than 3 years in current department or agency 21 14 17 3 3 31 11 60 11 91
2019 3 to 10 years in current department or agency 14 16 17 4 7 30 12 52 19 103
2019 11 to 20 years in current department or agency 18 17 16 7 7 27 8 54 21 196
2019 More than 20 years in current department or agency 26 24 15 2 4 26 3 71 8 55
2018 Less than 3 years in current department or agency 21 15 12 2 2 31 17 69 9 84
2018 3 to 10 years in current department or agency 22 24 24 4 5 18 4 58 11 97
2018 11 to 20 years in current department or agency 17 15 22 7 7 28 4 47 21 194
2018 More than 20 years in current department or agency 33 14 15 3 10 18 7 62 17 60
2017 Less than 3 years in current department or agency 17 11 14 4 0 35 19 60 9 72
2017 3 to 10 years in current department or agency 21 13 23 3 4 31 5 53 11 141
2017 11 to 20 years in current department or agency 23 14 19 5 5 28 6 55 16 194
2017 More than 20 years in current department or agency 30 21 18 4 7 18 2 64 14 56
2014 Less than 3 years in current department or agency 14 9 15 5 9 32 17 44 27 55
2014 3 to 10 years in current department or agency 21 15 17 5 7 26 10 55 18 194
2014 11 to 20 years in current department or agency 22 20 25 3 4 24 2 56 10 177
2014 More than 20 years in current department or agency 36 16 14 4 2 25 3 73 8 57

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 23 13 1 0 7 1 85 1 80
2020 3 to 10 years in current department or agency 48 24 16 5 2 6 0 76 7 108
2020 11 to 20 years in current department or agency 43 31 16 4 2 5 0 78 6 187
2020 More than 20 years in current department or agency 60 25 5 5 0 4 0 89 6 77
2019 Less than 3 years in current department or agency 52 27 11 1 2 4 2 84 4 90
2019 3 to 10 years in current department or agency 40 29 18 4 4 5 0 72 8 103
2019 11 to 20 years in current department or agency 35 33 15 6 4 6 1 73 11 197
2019 More than 20 years in current department or agency 46 27 7 7 4 10 0 80 12 55
2018 Less than 3 years in current department or agency 56 24 7 4 1 8 0 87 5 84
2018 3 to 10 years in current department or agency 46 27 19 1 5 2 0 75 6 97
2018 11 to 20 years in current department or agency 35 36 14 4 5 5 1 75 10 194
2018 More than 20 years in current department or agency 52 21 10 11 0 5 0 78 12 60
2017 Less than 3 years in current department or agency 46 25 15 0 0 11 3 83 0 72
2017 3 to 10 years in current department or agency 38 33 11 6 4 6 1 77 11 141
2017 11 to 20 years in current department or agency 39 32 14 5 5 5 1 75 10 194
2017 More than 20 years in current department or agency 49 25 7 2 7 9 0 82 10 56
2014 Less than 3 years in current department or agency 35 30 11 2 8 13 2 76 12 55
2014 3 to 10 years in current department or agency 34 30 18 4 6 8 0 69 11 194
2014 11 to 20 years in current department or agency 37 32 18 3 3 7 0 74 6 177
2014 More than 20 years in current department or agency 54 25 9 7 0 6 0 83 8 57
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 7 93 186
2019 11 to 20 years in current department or agency 6 94 197
2018 3 to 10 years in current department or agency 5 95 97
2018 11 to 20 years in current department or agency 6 94 197

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 100 0 11

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 45 55 13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 41 59 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 46 54 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 46 54 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 50 50 12
2019 11 to 20 years in current department or agency 46 54 11
2018 11 to 20 years in current department or agency 54 46 13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 0 100 11
2018 11 to 20 years in current department or agency 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 13 4 1 0 39 7 90 2 80
2020 3 to 10 years in current department or agency 25 16 18 3 2 30 6 64 7 108
2020 11 to 20 years in current department or agency 23 14 20 1 2 34 5 62 5 187
2020 More than 20 years in current department or agency 36 16 12 1 3 27 5 77 6 77
2019 Less than 3 years in current department or agency 26 9 19 0 0 37 10 64 0 90
2019 3 to 10 years in current department or agency 19 12 19 3 1 39 8 58 7 103
2019 11 to 20 years in current department or agency 20 13 21 4 3 32 8 54 11 196
2019 More than 20 years in current department or agency 27 16 16 2 6 28 5 64 11 55
2018 Less than 3 years in current department or agency 20 15 14 1 2 35 12 66 7 84
2018 3 to 10 years in current department or agency 24 13 25 2 2 31 3 56 6 96
2018 11 to 20 years in current department or agency 18 14 26 2 4 33 4 50 9 195
2018 More than 20 years in current department or agency 39 13 14 3 6 20 5 69 13 60
2017 Less than 3 years in current department or agency 20 11 6 1 1 48 13 79 7 72
2017 3 to 10 years in current department or agency 17 13 20 1 1 42 6 58 4 141
2017 11 to 20 years in current department or agency 26 13 18 2 2 35 4 64 7 194
2017 More than 20 years in current department or agency 21 18 17 2 4 37 2 63 9 55
2014 Less than 3 years in current department or agency 17 11 14 0 1 36 20 64 3 55
2014 3 to 10 years in current department or agency 22 12 17 4 1 38 7 62 8 194
2014 11 to 20 years in current department or agency 25 16 24 1 0 29 5 61 2 177
2014 More than 20 years in current department or agency 35 12 15 1 0 35 2 75 2 57

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 55 29 5 1 0 10 0 93 1 80
2020 3 to 10 years in current department or agency 50 27 14 3 1 5 0 81 4 107
2020 11 to 20 years in current department or agency 46 31 14 2 2 6 0 82 4 186
2020 More than 20 years in current department or agency 59 22 8 4 1 7 0 86 6 77
2019 Less than 3 years in current department or agency 57 26 9 0 0 6 2 90 0 90
2019 3 to 10 years in current department or agency 40 34 14 2 2 8 0 81 4 103
2019 11 to 20 years in current department or agency 39 28 18 3 4 8 1 74 7 197
2019 More than 20 years in current department or agency 49 22 11 4 4 10 0 79 9 55
2018 Less than 3 years in current department or agency 55 24 8 1 1 11 0 88 3 84
2018 3 to 10 years in current department or agency 47 23 19 3 2 7 0 75 5 97
2018 11 to 20 years in current department or agency 37 31 16 4 3 8 0 74 9 194
2018 More than 20 years in current department or agency 57 20 8 8 0 5 2 83 9 60
2017 Less than 3 years in current department or agency 49 25 10 1 1 11 3 85 3 72
2017 3 to 10 years in current department or agency 38 33 14 1 3 9 2 81 4 140
2017 11 to 20 years in current department or agency 41 32 12 2 3 10 0 81 6 193
2017 More than 20 years in current department or agency 44 30 13 2 4 7 0 80 6 56
2014 Less than 3 years in current department or agency 45 12 19 2 3 12 8 71 6 55
2014 3 to 10 years in current department or agency 41 26 14 6 1 13 0 77 7 194
2014 11 to 20 years in current department or agency 41 30 18 3 0 8 1 78 3 177
2014 More than 20 years in current department or agency 57 16 16 2 0 9 0 81 2 57
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 29 15 6 4 0 0 75 10 80
2020 3 to 10 years in current department or agency 36 39 14 6 4 0 2 76 10 108
2020 11 to 20 years in current department or agency 36 31 15 11 6 0 0 67 18 186
2020 More than 20 years in current department or agency 38 27 19 6 10 0 0 65 16 76

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 54 24 17 4 1 0 0 78 5 80
2020 3 to 10 years in current department or agency 63 23 11 3 0 0 0 86 3 108
2020 11 to 20 years in current department or agency 64 20 8 5 2 0 1 85 7 185
2020 More than 20 years in current department or agency 69 21 7 1 3 0 0 89 4 76
2019 Less than 3 years in current department or agency 57 23 16 0 2 0 1 81 2 91
2019 3 to 10 years in current department or agency 54 27 11 6 2 0 0 82 8 102
2019 11 to 20 years in current department or agency 68 19 5 3 3 0 1 88 7 196
2019 More than 20 years in current department or agency 55 31 12 0 2 0 0 86 2 55
2018 Less than 3 years in current department or agency 46 33 12 6 2 0 1 79 8 84
2018 3 to 10 years in current department or agency 52 30 9 2 5 0 1 83 7 97
2018 11 to 20 years in current department or agency 60 23 10 3 1 0 3 85 4 196
2018 More than 20 years in current department or agency 65 19 7 5 2 0 3 86 7 59
2017 Less than 3 years in current department or agency 45 22 17 12 4 0 0 67 16 72
2017 3 to 10 years in current department or agency 43 30 17 4 6 0 1 73 10 140
2017 11 to 20 years in current department or agency 63 19 10 5 2 0 1 83 7 192
2017 More than 20 years in current department or agency 46 28 11 4 4 4 4 80 8 56

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 26 31 23 15 5 0 0 57 20 80
2020 3 to 10 years in current department or agency 21 32 22 14 11 0 0 53 25 108
2020 11 to 20 years in current department or agency 19 34 23 17 8 0 0 52 25 186
2020 More than 20 years in current department or agency 21 30 26 14 9 0 0 51 23 77
2019 Less than 3 years in current department or agency 35 33 22 9 1 0 0 68 10 91
2019 3 to 10 years in current department or agency 24 34 24 13 6 0 0 57 18 103
2019 11 to 20 years in current department or agency 20 36 22 12 9 0 0 56 21 197
2019 More than 20 years in current department or agency 23 33 24 13 5 0 2 57 18 55
2018 Less than 3 years in current department or agency 29 40 18 9 3 0 0 69 12 84
2018 3 to 10 years in current department or agency 13 36 32 12 5 0 1 50 18 96
2018 11 to 20 years in current department or agency 14 35 31 9 9 0 1 50 19 196
2018 More than 20 years in current department or agency 15 44 23 7 10 0 1 60 17 59
2017 Less than 3 years in current department or agency 32 33 30 3 3 0 0 65 6 72
2017 3 to 10 years in current department or agency 20 33 29 11 7 0 0 53 18 141
2017 11 to 20 years in current department or agency 22 30 27 16 5 0 0 52 20 194
2017 More than 20 years in current department or agency 16 34 27 15 9 0 0 50 24 56

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 38 18 7 5 0 0 70 11 79
2020 3 to 10 years in current department or agency 31 36 16 13 4 0 0 67 17 107
2020 11 to 20 years in current department or agency 29 35 17 14 5 0 0 64 19 185
2020 More than 20 years in current department or agency 29 40 19 7 6 0 0 69 12 76
2019 Less than 3 years in current department or agency 46 30 12 8 2 1 1 77 10 91
2019 3 to 10 years in current department or agency 32 34 20 12 3 0 0 65 15 102
2019 11 to 20 years in current department or agency 29 38 19 9 5 0 0 67 14 197
2019 More than 20 years in current department or agency 33 37 18 5 5 0 2 71 11 55
2018 Less than 3 years in current department or agency 45 36 16 1 1 0 0 81 2 84
2018 3 to 10 years in current department or agency 21 40 26 10 2 0 1 62 12 96
2018 11 to 20 years in current department or agency 27 31 24 14 4 0 1 58 18 196
2018 More than 20 years in current department or agency 25 43 20 3 8 0 0 68 12 59
2017 Less than 3 years in current department or agency 45 29 15 7 1 0 1 76 9 72
2017 3 to 10 years in current department or agency 26 41 19 8 5 0 0 68 13 141
2017 11 to 20 years in current department or agency 25 36 24 10 5 1 0 62 15 194
2017 More than 20 years in current department or agency 22 35 23 11 7 0 2 58 18 56

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 29 14 16 4 0 0 66 20 80
2020 3 to 10 years in current department or agency 33 26 22 16 3 1 0 59 19 107
2020 11 to 20 years in current department or agency 31 30 18 13 8 1 0 61 21 186
2020 More than 20 years in current department or agency 28 33 19 15 4 0 0 62 19 77
2019 Less than 3 years in current department or agency 46 23 20 5 2 1 2 71 8 90
2019 3 to 10 years in current department or agency 31 29 24 10 6 0 0 60 16 102
2019 11 to 20 years in current department or agency 27 33 20 11 8 0 0 60 20 195
2019 More than 20 years in current department or agency 20 35 25 11 8 0 2 56 19 54
2018 Less than 3 years in current department or agency 38 30 18 7 4 2 0 70 12 84
2018 3 to 10 years in current department or agency 25 26 29 16 3 1 0 51 19 97
2018 11 to 20 years in current department or agency 25 31 20 12 10 0 2 57 22 194
2018 More than 20 years in current department or agency 22 30 24 14 8 1 0 54 22 59
2017 Less than 3 years in current department or agency 51 21 14 10 3 1 0 73 13 72
2017 3 to 10 years in current department or agency 25 26 26 15 6 1 1 52 21 139
2017 11 to 20 years in current department or agency 25 30 24 14 5 0 2 56 19 194
2017 More than 20 years in current department or agency 25 28 21 11 13 0 2 55 24 56

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 22 13 2 2 0 1 83 5 80
2020 3 to 10 years in current department or agency 49 28 15 7 0 1 0 78 7 106
2020 11 to 20 years in current department or agency 47 24 15 8 4 0 2 73 12 185
2020 More than 20 years in current department or agency 53 25 13 4 5 0 0 78 8 75
2019 Less than 3 years in current department or agency 59 28 6 2 0 0 5 92 2 91
2019 3 to 10 years in current department or agency 62 28 6 2 1 0 1 91 3 103
2019 11 to 20 years in current department or agency 59 26 9 4 1 0 1 86 5 195
2019 More than 20 years in current department or agency 64 18 12 0 0 0 5 87 0 55
2018 Less than 3 years in current department or agency 73 14 10 1 0 0 1 89 1 84
2018 3 to 10 years in current department or agency 55 30 11 2 1 0 1 85 3 96
2018 11 to 20 years in current department or agency 56 22 10 8 1 0 4 81 9 195
2018 More than 20 years in current department or agency 52 33 9 2 0 0 5 89 2 60
2017 Less than 3 years in current department or agency 68 18 6 0 3 0 6 91 3 72
2017 3 to 10 years in current department or agency 50 34 8 2 2 1 3 88 4 141
2017 11 to 20 years in current department or agency 53 23 12 4 1 0 7 81 5 193
2017 More than 20 years in current department or agency 42 29 18 4 2 0 6 75 6 55

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 29 22 10 2 0 0 66 12 80
2020 3 to 10 years in current department or agency 29 36 20 10 5 0 0 65 15 108
2020 11 to 20 years in current department or agency 34 30 19 12 6 0 0 64 17 186
2020 More than 20 years in current department or agency 44 27 13 11 6 0 0 70 17 77
2019 Less than 3 years in current department or agency 46 25 21 6 1 0 1 72 7 91
2019 3 to 10 years in current department or agency 38 35 14 9 4 0 0 73 13 103
2019 11 to 20 years in current department or agency 36 36 15 7 7 0 0 72 14 196
2019 More than 20 years in current department or agency 53 28 14 5 0 0 0 81 5 55
2018 Less than 3 years in current department or agency 52 35 11 1 1 0 0 87 2 84
2018 3 to 10 years in current department or agency 39 36 18 4 2 0 0 76 6 94
2018 11 to 20 years in current department or agency 34 30 19 9 6 0 1 65 16 196
2018 More than 20 years in current department or agency 47 36 7 8 2 0 0 84 10 60
2017 Less than 3 years in current department or agency 49 31 14 4 1 0 0 80 5 71
2017 3 to 10 years in current department or agency 31 39 20 5 4 0 1 70 9 142
2017 11 to 20 years in current department or agency 34 33 17 7 7 0 1 68 15 191
2017 More than 20 years in current department or agency 27 42 24 4 4 0 0 69 7 56

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 34 23 28 7 6 0 1 57 14 80
2020 3 to 10 years in current department or agency 31 33 17 8 8 0 4 66 16 108
2020 11 to 20 years in current department or agency 25 35 17 11 8 0 3 62 20 187
2020 More than 20 years in current department or agency 45 27 10 8 9 0 1 73 17 76

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 37 14 3 0 0 0 84 3 80
2020 3 to 10 years in current department or agency 41 39 16 4 0 0 0 80 4 107
2020 11 to 20 years in current department or agency 38 34 20 6 1 0 2 73 7 187
2020 More than 20 years in current department or agency 44 31 12 12 1 0 0 75 13 77
2019 Less than 3 years in current department or agency 42 30 21 2 2 2 0 74 4 89
2019 3 to 10 years in current department or agency 32 43 20 2 2 0 1 76 4 102
2019 11 to 20 years in current department or agency 29 40 22 7 3 0 0 69 9 197
2019 More than 20 years in current department or agency 35 37 13 9 3 0 2 74 13 55
2018 Less than 3 years in current department or agency 40 39 16 2 2 0 1 80 5 84
2018 3 to 10 years in current department or agency 29 40 23 8 1 0 0 68 9 97
2018 11 to 20 years in current department or agency 26 37 20 10 5 0 2 64 16 196
2018 More than 20 years in current department or agency 32 43 10 11 2 0 1 77 13 60
2017 Less than 3 years in current department or agency 48 33 14 3 1 0 0 81 4 71
2017 3 to 10 years in current department or agency 32 32 21 10 5 0 1 64 15 142
2017 11 to 20 years in current department or agency 26 33 22 12 6 0 1 60 18 192
2017 More than 20 years in current department or agency 37 30 16 11 4 2 0 69 15 56

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 33 35 20 12 0 0 0 68 12 80
2020 3 to 10 years in current department or agency 23 47 20 8 2 0 0 70 10 108
2020 11 to 20 years in current department or agency 31 32 24 9 4 0 0 63 13 185
2020 More than 20 years in current department or agency 32 30 20 12 6 0 0 63 18 75
2019 Less than 3 years in current department or agency 46 29 20 2 2 1 0 76 4 91
2019 3 to 10 years in current department or agency 31 40 16 11 2 0 0 71 13 103
2019 11 to 20 years in current department or agency 22 36 26 12 4 0 0 57 16 195
2019 More than 20 years in current department or agency 27 37 14 15 5 0 2 65 20 55
2018 Less than 3 years in current department or agency 41 37 18 2 1 0 1 79 3 84
2018 3 to 10 years in current department or agency 22 38 31 7 2 0 1 60 9 97
2018 11 to 20 years in current department or agency 15 36 28 14 7 0 0 51 20 196
2018 More than 20 years in current department or agency 27 32 24 13 3 0 0 59 17 59
2017 Less than 3 years in current department or agency 48 36 12 2 1 0 0 85 3 71
2017 3 to 10 years in current department or agency 17 39 24 11 7 0 1 57 19 141
2017 11 to 20 years in current department or agency 19 39 20 16 7 0 0 58 22 192
2017 More than 20 years in current department or agency 23 34 20 13 9 2 0 58 22 56

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 43 28 22 5 1 0 0 71 7 80
2020 3 to 10 years in current department or agency 37 42 14 7 0 0 0 79 7 107
2020 11 to 20 years in current department or agency 46 26 16 7 4 0 1 73 11 184
2020 More than 20 years in current department or agency 46 30 14 4 5 0 0 76 9 77
2019 Less than 3 years in current department or agency 37 36 16 9 3 0 0 72 12 90
2019 3 to 10 years in current department or agency 36 38 15 9 2 0 0 74 11 103
2019 11 to 20 years in current department or agency 32 35 17 10 5 0 0 68 15 197
2019 More than 20 years in current department or agency 53 15 20 7 5 0 0 68 13 55
2018 Less than 3 years in current department or agency 46 23 24 4 2 1 0 70 6 84
2018 3 to 10 years in current department or agency 24 37 25 10 1 1 2 63 12 96
2018 11 to 20 years in current department or agency 28 28 25 11 7 0 1 57 18 197
2018 More than 20 years in current department or agency 42 31 17 5 3 0 1 75 8 60
2017 Less than 3 years in current department or agency 35 42 11 8 0 3 0 80 9 71
2017 3 to 10 years in current department or agency 33 37 16 6 7 0 1 71 13 142
2017 11 to 20 years in current department or agency 32 30 21 9 8 0 1 62 18 192
2017 More than 20 years in current department or agency 39 24 22 11 5 0 0 62 16 56

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 62 16 15 5 1 0 0 79 6 79
2020 3 to 10 years in current department or agency 48 31 12 7 3 0 0 79 9 106
2020 11 to 20 years in current department or agency 48 28 14 5 4 0 0 76 10 186
2020 More than 20 years in current department or agency 55 19 13 9 3 0 1 75 12 77
2019 Less than 3 years in current department or agency 57 29 8 3 1 1 1 88 4 91
2019 3 to 10 years in current department or agency 47 28 19 5 1 0 0 75 6 103
2019 11 to 20 years in current department or agency 45 28 16 4 6 0 0 74 10 195
2019 More than 20 years in current department or agency 53 20 11 9 5 2 0 74 15 55

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 30 20 8 4 0 0 68 12 80
2020 3 to 10 years in current department or agency 37 37 19 7 1 0 0 74 8 108
2020 11 to 20 years in current department or agency 32 32 25 7 4 0 0 64 11 185
2020 More than 20 years in current department or agency 42 25 11 13 9 0 0 67 22 77

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 32 31 25 9 4 0 0 63 13 80
2020 3 to 10 years in current department or agency 23 38 25 12 3 0 0 60 15 108
2020 11 to 20 years in current department or agency 23 38 21 12 6 0 0 61 18 186
2020 More than 20 years in current department or agency 30 34 20 11 4 0 0 65 15 76
2019 Less than 3 years in current department or agency 31 41 21 4 2 0 1 73 6 91
2019 3 to 10 years in current department or agency 37 38 14 9 2 0 0 75 11 103
2019 11 to 20 years in current department or agency 32 40 16 7 5 0 0 72 12 197
2019 More than 20 years in current department or agency 32 36 20 9 4 0 0 67 13 54
2018 Less than 3 years in current department or agency 38 36 20 5 1 0 0 73 6 84
2018 3 to 10 years in current department or agency 23 38 22 11 4 0 2 63 15 96
2018 11 to 20 years in current department or agency 25 36 25 9 5 0 1 62 13 196
2018 More than 20 years in current department or agency 35 40 12 13 0 0 0 75 13 59
2017 Less than 3 years in current department or agency 50 30 18 3 0 0 0 80 3 71
2017 3 to 10 years in current department or agency 28 39 23 5 4 0 0 67 10 142
2017 11 to 20 years in current department or agency 27 37 20 11 5 0 1 64 15 192
2017 More than 20 years in current department or agency 34 16 30 14 5 0 0 50 20 56

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 20 17 2 1 0 0 79 4 80
2020 3 to 10 years in current department or agency 63 28 6 2 0 0 1 92 2 106
2020 11 to 20 years in current department or agency 60 29 8 1 0 0 1 91 1 185
2020 More than 20 years in current department or agency 63 22 5 5 5 0 0 85 10 77
2019 Less than 3 years in current department or agency 74 14 9 1 0 0 1 90 1 89
2019 3 to 10 years in current department or agency 71 15 10 2 1 0 0 87 3 103
2019 11 to 20 years in current department or agency 73 20 5 1 1 0 0 94 2 197
2019 More than 20 years in current department or agency 76 15 7 0 0 0 2 92 0 55
2018 Less than 3 years in current department or agency 68 20 10 2 0 0 0 88 2 84
2018 3 to 10 years in current department or agency 63 20 12 2 2 0 1 84 4 97
2018 11 to 20 years in current department or agency 69 17 6 2 4 0 2 88 7 197
2018 More than 20 years in current department or agency 73 17 5 2 2 0 1 91 3 59
2017 Less than 3 years in current department or agency 81 14 1 3 0 0 1 96 3 72
2017 3 to 10 years in current department or agency 65 17 11 1 4 0 3 84 5 142
2017 11 to 20 years in current department or agency 69 19 8 1 2 0 1 89 3 192
2017 More than 20 years in current department or agency 69 18 5 5 2 0 0 88 7 56

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 60 27 12 0 1 0 0 87 1 80
2020 3 to 10 years in current department or agency 47 39 11 2 0 0 0 87 2 107
2020 11 to 20 years in current department or agency 44 36 14 3 2 0 1 81 5 183
2020 More than 20 years in current department or agency 46 28 14 4 8 0 0 74 11 77

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 90 6 1 0 0 0 3 99 0 80
2020 3 to 10 years in current department or agency 80 13 3 2 0 0 3 95 2 107
2020 11 to 20 years in current department or agency 79 15 3 0 0 1 2 97 1 184
2020 More than 20 years in current department or agency 77 15 2 4 0 1 0 93 4 77
2019 Less than 3 years in current department or agency 80 10 1 1 0 0 8 98 1 90
2019 3 to 10 years in current department or agency 80 6 6 1 1 0 7 92 2 103
2019 11 to 20 years in current department or agency 84 8 2 1 0 0 5 97 1 194
2019 More than 20 years in current department or agency 85 9 2 0 0 0 4 98 0 54
2018 Less than 3 years in current department or agency 86 10 1 1 0 0 3 98 1 83
2018 3 to 10 years in current department or agency 76 13 7 2 0 1 2 91 2 97
2018 11 to 20 years in current department or agency 81 10 3 2 1 0 3 94 3 196
2018 More than 20 years in current department or agency 85 8 0 2 2 0 3 97 3 60

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 93 2 2 0 1 0 1 96 1 80
2020 3 to 10 years in current department or agency 88 8 1 2 0 1 0 97 2 108
2020 11 to 20 years in current department or agency 82 9 2 1 2 1 3 95 2 183
2020 More than 20 years in current department or agency 91 5 3 0 1 0 0 96 1 77
2019 Less than 3 years in current department or agency 85 6 6 2 1 0 0 91 3 91
2019 3 to 10 years in current department or agency 80 11 2 2 3 1 1 93 5 101
2019 11 to 20 years in current department or agency 77 9 4 4 3 1 3 89 7 196
2019 More than 20 years in current department or agency 72 11 8 3 4 0 2 85 7 55
2018 Less than 3 years in current department or agency 84 7 5 2 1 0 1 92 3 84
2018 3 to 10 years in current department or agency 74 11 10 1 2 1 1 87 3 97
2018 11 to 20 years in current department or agency 78 8 4 4 2 0 3 89 7 195
2018 More than 20 years in current department or agency 82 6 2 2 2 2 5 95 3 60
2017 Less than 3 years in current department or agency 83 7 4 1 1 0 3 93 3 72
2017 3 to 10 years in current department or agency 69 18 5 3 1 1 2 90 4 141
2017 11 to 20 years in current department or agency 80 10 6 2 1 1 1 91 3 194
2017 More than 20 years in current department or agency 84 6 3 2 2 4 0 93 4 56

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 23 4 0 0 0 0 96 0 80
2020 3 to 10 years in current department or agency 75 19 5 2 0 0 0 93 2 105
2020 11 to 20 years in current department or agency 74 15 6 2 1 0 2 91 3 184
2020 More than 20 years in current department or agency 77 11 8 1 3 0 0 88 4 76
2019 Less than 3 years in current department or agency 69 27 3 0 0 0 1 97 0 91
2019 3 to 10 years in current department or agency 61 25 10 2 2 0 1 86 4 102
2019 11 to 20 years in current department or agency 64 22 7 3 3 0 1 87 6 197
2019 More than 20 years in current department or agency 74 19 4 2 2 0 0 92 3 54
2018 Less than 3 years in current department or agency 66 25 5 2 1 0 0 92 3 84
2018 3 to 10 years in current department or agency 51 43 5 1 0 0 0 94 1 97
2018 11 to 20 years in current department or agency 55 28 10 4 1 0 2 85 6 196
2018 More than 20 years in current department or agency 71 18 2 8 2 0 0 89 10 60
2017 Less than 3 years in current department or agency 71 17 9 1 0 0 1 89 1 72
2017 3 to 10 years in current department or agency 54 31 7 4 2 0 2 87 6 141
2017 11 to 20 years in current department or agency 63 27 8 2 0 0 0 90 2 194
2017 More than 20 years in current department or agency 73 18 4 4 2 0 0 91 5 56

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 78 14 7 0 1 0 0 92 1 80
2020 3 to 10 years in current department or agency 73 18 6 1 2 0 0 91 3 108
2020 11 to 20 years in current department or agency 70 15 8 3 2 1 2 87 5 184
2020 More than 20 years in current department or agency 75 11 8 4 3 0 0 86 7 77
2019 Less than 3 years in current department or agency 73 14 9 3 1 0 0 87 4 90
2019 3 to 10 years in current department or agency 69 21 3 3 3 0 1 91 6 102
2019 11 to 20 years in current department or agency 59 23 8 5 3 0 1 84 8 196
2019 More than 20 years in current department or agency 67 21 6 0 7 0 0 87 7 54
2018 Less than 3 years in current department or agency 75 16 6 2 1 0 0 91 3 84
2018 3 to 10 years in current department or agency 58 26 8 7 1 0 0 84 8 97
2018 11 to 20 years in current department or agency 55 20 12 8 3 0 2 76 12 197
2018 More than 20 years in current department or agency 66 22 3 3 3 2 0 90 7 58
2017 Less than 3 years in current department or agency 80 16 0 1 1 0 1 98 2 72
2017 3 to 10 years in current department or agency 62 18 14 2 3 0 2 81 6 141
2017 11 to 20 years in current department or agency 58 19 13 4 4 0 1 79 8 194
2017 More than 20 years in current department or agency 71 15 3 7 2 0 2 88 9 55

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 8 2 2 0 0 13 95 3 80
2020 3 to 10 years in current department or agency 70 8 2 0 0 0 20 98 0 107
2020 11 to 20 years in current department or agency 63 8 4 1 1 0 23 92 2 185
2020 More than 20 years in current department or agency 68 12 2 1 1 0 15 94 3 77
2019 Less than 3 years in current department or agency 64 10 6 0 0 0 20 92 0 90
2019 3 to 10 years in current department or agency 58 13 2 1 0 1 25 96 1 101
2019 11 to 20 years in current department or agency 54 11 3 2 0 0 29 93 3 196
2019 More than 20 years in current department or agency 57 20 0 2 0 0 21 97 3 54
2018 Less than 3 years in current department or agency 57 7 5 1 0 0 30 91 2 83
2018 3 to 10 years in current department or agency 52 20 3 0 0 0 25 96 0 96
2018 11 to 20 years in current department or agency 43 14 9 1 0 0 32 84 2 196
2018 More than 20 years in current department or agency 49 14 5 0 0 2 30 92 0 59
2017 Less than 3 years in current department or agency 68 1 4 0 0 0 26 94 0 72
2017 3 to 10 years in current department or agency 46 14 5 0 1 0 34 91 1 140
2017 11 to 20 years in current department or agency 51 13 6 2 0 0 28 88 3 194
2017 More than 20 years in current department or agency 59 18 2 2 2 0 18 94 4 56

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 89 5 6 0 0 0 0 94 0 80
2020 3 to 10 years in current department or agency 81 16 1 1 1 0 0 97 2 108
2020 11 to 20 years in current department or agency 69 17 8 2 1 0 3 89 3 186
2020 More than 20 years in current department or agency 70 18 8 3 0 0 1 89 3 77
2019 Less than 3 years in current department or agency 79 12 3 1 0 0 4 96 1 91
2019 3 to 10 years in current department or agency 77 19 3 0 0 0 1 97 0 102
2019 11 to 20 years in current department or agency 68 17 10 2 1 0 3 88 2 193
2019 More than 20 years in current department or agency 73 17 6 2 0 0 2 92 2 54
2018 Less than 3 years in current department or agency 76 14 7 0 0 0 2 93 0 84
2018 3 to 10 years in current department or agency 65 21 11 0 0 0 2 89 0 97
2018 11 to 20 years in current department or agency 62 22 8 2 0 0 5 88 3 194
2018 More than 20 years in current department or agency 73 19 2 3 0 0 3 95 3 59
2017 Less than 3 years in current department or agency 82 13 1 0 0 0 4 98 0 72
2017 3 to 10 years in current department or agency 71 19 4 1 0 1 4 94 2 138
2017 11 to 20 years in current department or agency 66 22 4 3 2 0 4 91 5 193
2017 More than 20 years in current department or agency 73 14 5 4 2 2 0 89 6 56

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 79 11 8 0 2 0 0 90 2 80
2020 3 to 10 years in current department or agency 79 13 4 4 0 0 0 92 4 107
2020 11 to 20 years in current department or agency 72 17 7 2 0 0 2 90 2 187
2020 More than 20 years in current department or agency 80 12 5 1 1 0 0 92 3 76
2019 Less than 3 years in current department or agency 70 11 6 8 3 0 2 83 11 89
2019 3 to 10 years in current department or agency 77 15 5 2 1 0 0 92 3 102
2019 11 to 20 years in current department or agency 78 13 5 3 1 1 0 91 4 197
2019 More than 20 years in current department or agency 86 8 2 0 2 2 0 96 2 54
2018 Less than 3 years in current department or agency 67 9 14 6 1 0 1 78 8 84
2018 3 to 10 years in current department or agency 70 23 2 3 1 0 1 94 4 97
2018 11 to 20 years in current department or agency 76 13 4 2 2 0 3 92 4 196
2018 More than 20 years in current department or agency 87 13 0 0 0 0 0 100 0 60
2017 Less than 3 years in current department or agency 61 20 10 1 7 0 2 82 8 72
2017 3 to 10 years in current department or agency 67 23 5 3 2 0 0 90 6 141
2017 11 to 20 years in current department or agency 77 15 5 0 1 0 2 94 1 194
2017 More than 20 years in current department or agency 82 13 6 0 0 0 0 94 0 56

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 46 36 16 1 0 0 0 82 1 80
2020 3 to 10 years in current department or agency 51 29 14 5 1 0 0 80 6 108
2020 11 to 20 years in current department or agency 51 28 15 5 1 0 1 79 6 186
2020 More than 20 years in current department or agency 57 15 13 12 3 0 0 72 14 77
2019 Less than 3 years in current department or agency 64 27 7 1 0 0 1 92 1 90
2019 3 to 10 years in current department or agency 54 29 10 3 3 0 2 84 6 102
2019 11 to 20 years in current department or agency 63 25 7 3 2 0 1 89 4 197
2019 More than 20 years in current department or agency 62 25 9 4 0 0 0 87 4 55
2018 Less than 3 years in current department or agency 54 28 16 1 0 0 0 82 1 83
2018 3 to 10 years in current department or agency 49 36 10 4 1 0 0 85 5 95
2018 11 to 20 years in current department or agency 51 28 13 5 1 0 3 80 6 195
2018 More than 20 years in current department or agency 67 23 7 3 0 0 0 90 3 60
2017 Less than 3 years in current department or agency 51 33 13 0 1 0 1 86 1 72
2017 3 to 10 years in current department or agency 48 33 9 7 2 0 1 82 9 141
2017 11 to 20 years in current department or agency 56 27 11 3 2 0 2 85 4 194
2017 More than 20 years in current department or agency 62 18 13 2 5 0 0 80 7 56

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 31 53 12 4 0 0 0 85 4 80
2020 3 to 10 years in current department or agency 32 49 15 4 0 0 0 81 4 108
2020 11 to 20 years in current department or agency 33 51 11 4 1 0 0 84 6 186
2020 More than 20 years in current department or agency 43 34 10 9 4 0 0 77 13 77

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 19 44 27 10 0 0 0 63 10 80
2020 3 to 10 years in current department or agency 15 45 28 10 1 0 0 61 11 108
2020 11 to 20 years in current department or agency 17 40 32 10 1 0 0 57 11 187
2020 More than 20 years in current department or agency 19 32 33 13 2 0 0 51 15 77
2019 Less than 3 years in current department or agency 32 36 27 5 0 0 0 68 5 91
2019 3 to 10 years in current department or agency 21 50 20 9 1 0 0 70 9 103
2019 11 to 20 years in current department or agency 18 42 29 10 2 0 0 60 12 197
2019 More than 20 years in current department or agency 24 37 30 7 2 0 0 61 9 55
2018 Less than 3 years in current department or agency 28 49 15 7 1 0 0 77 9 84
2018 3 to 10 years in current department or agency 19 50 22 8 1 0 0 69 9 97
2018 11 to 20 years in current department or agency 15 39 35 9 2 0 0 54 11 197
2018 More than 20 years in current department or agency 25 40 23 10 2 0 0 65 11 60
2017 Less than 3 years in current department or agency 22 56 20 1 0 0 0 79 1 72
2017 3 to 10 years in current department or agency 13 51 25 8 3 0 0 64 11 142
2017 11 to 20 years in current department or agency 12 37 38 8 4 0 0 50 12 194
2017 More than 20 years in current department or agency 14 34 40 9 4 0 0 48 12 56

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 2 13 45 26 14 0 0 40 15 80
2020 3 to 10 years in current department or agency 4 17 42 32 6 0 0 38 21 106
2020 11 to 20 years in current department or agency 7 18 44 23 8 0 0 31 25 187
2020 More than 20 years in current department or agency 12 15 42 19 12 0 0 31 27 77
2019 Less than 3 years in current department or agency 3 9 39 31 17 1 0 48 12 91
2019 3 to 10 years in current department or agency 4 12 42 36 5 0 0 42 16 101
2019 11 to 20 years in current department or agency 5 18 40 26 12 0 0 38 22 196
2019 More than 20 years in current department or agency 8 15 45 25 8 0 0 32 22 54
2018 Less than 3 years in current department or agency 5 15 24 37 20 0 0 56 20 83
2018 3 to 10 years in current department or agency 6 11 41 33 9 0 0 42 17 96
2018 11 to 20 years in current department or agency 7 16 42 23 12 0 0 35 23 196
2018 More than 20 years in current department or agency 3 13 47 25 11 0 0 37 16 60
2017 Less than 3 years in current department or agency 1 10 37 36 16 0 0 52 11 72
2017 3 to 10 years in current department or agency 9 12 43 24 12 0 0 36 21 142
2017 11 to 20 years in current department or agency 4 16 46 28 6 0 0 33 20 194
2017 More than 20 years in current department or agency 2 22 41 27 9 0 0 36 24 56

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 59 37 4 0 0 0 0 96 0 79
2020 3 to 10 years in current department or agency 50 41 7 2 1 0 0 91 3 108
2020 11 to 20 years in current department or agency 55 37 7 1 1 0 0 92 2 187
2020 More than 20 years in current department or agency 66 29 0 5 0 0 0 95 5 76
2019 Less than 3 years in current department or agency 53 33 6 3 1 3 1 89 5 91
2019 3 to 10 years in current department or agency 45 45 6 2 2 0 0 90 4 102
2019 11 to 20 years in current department or agency 52 35 6 4 2 1 0 88 6 196
2019 More than 20 years in current department or agency 51 36 11 2 0 0 0 87 2 55
2018 Less than 3 years in current department or agency 60 26 10 2 1 1 0 87 4 84
2018 3 to 10 years in current department or agency 57 36 6 1 0 0 0 93 1 94
2018 11 to 20 years in current department or agency 55 32 7 4 1 1 0 87 6 196
2018 More than 20 years in current department or agency 72 15 7 5 0 2 0 88 5 59
2017 Less than 3 years in current department or agency 50 43 3 3 0 2 0 94 3 72
2017 3 to 10 years in current department or agency 51 39 4 5 0 0 0 90 5 141
2017 11 to 20 years in current department or agency 45 42 8 3 2 1 0 87 5 194
2017 More than 20 years in current department or agency 68 19 7 4 2 0 0 87 5 55

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 70 19 8 1 0 1 0 91 1 77
2020 3 to 10 years in current department or agency 48 38 7 4 3 1 0 86 7 108
2020 11 to 20 years in current department or agency 54 30 8 6 2 1 0 84 8 187
2020 More than 20 years in current department or agency 65 19 4 9 1 1 0 85 11 77

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 61 21 8 8 1 1 0 84 9 79
2020 3 to 10 years in current department or agency 49 23 13 11 4 0 0 72 15 107
2020 11 to 20 years in current department or agency 48 28 12 6 6 0 0 76 12 187
2020 More than 20 years in current department or agency 54 20 11 11 4 0 0 74 16 77

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 72 18 10 0 0 0 0 90 0 79
2020 3 to 10 years in current department or agency 63 21 12 0 1 3 0 86 1 108
2020 11 to 20 years in current department or agency 63 20 11 4 1 1 0 83 5 186
2020 More than 20 years in current department or agency 68 20 9 3 0 0 0 88 3 76

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 23 10 2 0 0 0 87 2 80
2020 3 to 10 years in current department or agency 46 37 10 5 3 0 0 83 8 108
2020 11 to 20 years in current department or agency 49 33 10 5 2 0 0 83 8 187
2020 More than 20 years in current department or agency 55 25 12 7 1 0 0 80 8 77
2019 Less than 3 years in current department or agency 48 32 11 2 4 2 0 82 7 91
2019 3 to 10 years in current department or agency 36 45 9 7 2 1 0 82 9 103
2019 11 to 20 years in current department or agency 36 38 15 7 4 0 0 75 11 197
2019 More than 20 years in current department or agency 52 30 11 2 4 2 0 84 6 55
2018 Less than 3 years in current department or agency 54 30 8 5 1 1 0 86 6 84
2018 3 to 10 years in current department or agency 42 40 8 5 3 2 0 84 8 97
2018 11 to 20 years in current department or agency 37 35 13 8 6 1 0 73 14 196
2018 More than 20 years in current department or agency 62 22 6 3 5 2 0 85 8 59
2017 Less than 3 years in current department or agency 43 42 13 0 1 0 0 85 1 71
2017 3 to 10 years in current department or agency 33 44 12 5 6 0 0 77 11 142
2017 11 to 20 years in current department or agency 31 42 10 11 4 1 0 75 15 194
2017 More than 20 years in current department or agency 50 33 5 9 4 0 0 82 12 56

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 71 19 5 5 0 0 0 90 5 80
2020 3 to 10 years in current department or agency 60 33 4 3 0 1 0 93 3 108
2020 11 to 20 years in current department or agency 63 33 3 2 0 0 0 96 2 187
2020 More than 20 years in current department or agency 61 32 1 5 0 0 0 93 5 76

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 71 17 7 4 1 0 0 88 5 80
2020 3 to 10 years in current department or agency 58 34 5 3 0 1 0 92 3 108
2020 11 to 20 years in current department or agency 65 28 4 2 1 0 0 93 3 185
2020 More than 20 years in current department or agency 68 23 7 3 0 0 0 91 3 75

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 17 5 4 0 0 1 91 4 79
2020 3 to 10 years in current department or agency 53 33 12 1 0 1 0 87 1 107
2020 11 to 20 years in current department or agency 56 35 8 1 0 0 1 91 1 186
2020 More than 20 years in current department or agency 67 24 7 1 1 0 0 91 3 76

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 72 18 5 2 0 1 1 92 3 80
2020 3 to 10 years in current department or agency 65 25 4 2 3 1 0 91 5 108
2020 11 to 20 years in current department or agency 65 26 6 3 0 0 0 91 3 186
2020 More than 20 years in current department or agency 68 26 1 3 0 1 0 96 3 77

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 89 4 4 0 0 2 1 96 0 80
2020 3 to 10 years in current department or agency 72 17 4 1 0 5 1 95 1 107
2020 11 to 20 years in current department or agency 73 14 3 2 1 3 4 95 2 186
2020 More than 20 years in current department or agency 79 11 1 0 0 1 7 99 0 77

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 73 20 5 0 1 1 0 94 1 80
2020 3 to 10 years in current department or agency 60 22 11 2 1 4 0 86 3 108
2020 11 to 20 years in current department or agency 65 26 6 3 0 0 0 91 3 186
2020 More than 20 years in current department or agency 67 25 6 1 0 0 0 92 1 77

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 74 16 6 4 0 0 0 90 4 80
2020 3 to 10 years in current department or agency 64 18 8 7 2 1 0 83 9 108
2020 11 to 20 years in current department or agency 68 22 4 5 1 0 0 90 6 184
2020 More than 20 years in current department or agency 65 24 5 5 0 0 0 90 5 76

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 85 13 2 0 0 0 0 98 0 78
2020 3 to 10 years in current department or agency 73 18 5 3 0 1 0 92 3 108
2020 11 to 20 years in current department or agency 76 17 4 2 1 0 0 94 3 187
2020 More than 20 years in current department or agency 79 11 3 6 0 0 0 91 6 77

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 37 41 0 14 8 0 0 78 22 14
2020 3 to 10 years in current department or agency 51 38 7 4 0 0 0 89 4 27
2020 11 to 20 years in current department or agency 36 43 11 7 3 0 0 79 10 67
2020 More than 20 years in current department or agency 39 31 11 9 10 0 0 71 19 30
2019 Less than 3 years in current department or agency 19 57 20 5 0 0 0 76 5 21
2019 3 to 10 years in current department or agency 34 59 0 7 0 0 0 93 7 30
2019 11 to 20 years in current department or agency 26 58 7 4 4 2 0 85 8 57
2019 More than 20 years in current department or agency 30 36 0 21 5 4 4 72 28 24

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 100 0 14
2020 3 to 10 years in current department or agency 100 0 27
2020 11 to 20 years in current department or agency 98 2 67
2020 More than 20 years in current department or agency 100 0 30

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 38 20 14 27 0 0 0 58 27 14
2020 3 to 10 years in current department or agency 47 38 11 4 0 0 0 85 4 27
2020 11 to 20 years in current department or agency 35 36 8 12 10 0 0 70 22 65
2020 More than 20 years in current department or agency 28 17 13 30 11 0 0 46 41 30
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 9 91 79
2020 3 to 10 years in current department or agency 10 90 108
2020 11 to 20 years in current department or agency 5 95 187
2020 More than 20 years in current department or agency 9 91 77

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in current department or agency 6 94 80
2020 3 to 10 years in current department or agency 8 92 107
2020 11 to 20 years in current department or agency 10 90 187
2020 More than 20 years in current department or agency 11 89 77
2019 Less than 3 years in current department or agency 9 91 91
2019 3 to 10 years in current department or agency 10 90 103
2019 11 to 20 years in current department or agency 8 92 195
2019 More than 20 years in current department or agency 15 85 55
2017 Less than 3 years in current department or agency 14 86 72
2017 3 to 10 years in current department or agency 19 81 142
2017 11 to 20 years in current department or agency 11 89 194
2017 More than 20 years in current department or agency 13 87 55
2014 3 to 10 years in current department or agency 14 86 193
2014 11 to 20 years in current department or agency 12 88 177

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 55 45 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 89 11 18
2019 3 to 10 years in current department or agency 100 0 11
2019 11 to 20 years in current department or agency 81 19 16
2017 Less than 3 years in current department or agency 79 21 10
2017 3 to 10 years in current department or agency 81 19 27
2017 11 to 20 years in current department or agency 73 27 22
2014 3 to 10 years in current department or agency 82 18 28
2014 11 to 20 years in current department or agency 85 15 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in current department or agency 44 50 6 0 0 0 0 94 0 16
2019 3 to 10 years in current department or agency 35 38 0 26 0 0 0 74 26 11
2019 11 to 20 years in current department or agency 52 32 15 0 0 0 0 85 0 13
2017 3 to 10 years in current department or agency 54 41 5 0 0 0 0 95 0 22
2017 11 to 20 years in current department or agency 69 25 0 6 0 0 0 94 6 16
2014 3 to 10 years in current department or agency 43 57 0 0 0 0 0 100 0 23
2014 11 to 20 years in current department or agency 59 35 0 6 0 0 0 94 6 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 65 27 3 2 0 1 1 95 2 79
2020 3 to 10 years in current department or agency 63 21 10 2 1 1 2 87 3 108
2020 11 to 20 years in current department or agency 66 21 6 4 0 1 2 90 4 187
2020 More than 20 years in current department or agency 71 14 8 5 0 0 1 86 5 77
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 10 74 14 3 88 12 80
2020 3 to 10 years in current department or agency 7 79 15 0 92 8 108
2020 11 to 20 years in current department or agency 6 79 15 0 93 7 187
2020 More than 20 years in current department or agency 4 85 11 0 95 5 77

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in current department or agency 72 28 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in current department or agency 34 9 19 9 19 0 10 48 31 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in current department or agency 0 9 27 0 19 9 35 17 34 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in current department or agency 50 16 10 4 2 3 15 80 8 79
2020 3 to 10 years in current department or agency 60 18 8 3 4 2 6 85 7 107
2020 11 to 20 years in current department or agency 61 15 5 3 3 2 10 87 7 184
2020 More than 20 years in current department or agency 73 13 5 2 0 0 7 92 3 77
2019 Less than 3 years in current department or agency 54 17 13 5 6 0 5 74 12 90
2019 3 to 10 years in current department or agency 56 14 11 9 6 0 5 74 15 102
2019 11 to 20 years in current department or agency 64 12 10 3 3 0 7 82 7 197
2019 More than 20 years in current department or agency 67 13 7 4 5 0 4 83 9 54
2018 Less than 3 years in current department or agency 56 12 14 6 5 1 6 74 12 82
2018 3 to 10 years in current department or agency 73 12 8 3 4 1 0 85 7 97
2018 11 to 20 years in current department or agency 70 7 10 2 3 1 7 84 5 197
2018 More than 20 years in current department or agency 67 12 6 2 3 0 10 87 5 60
Report a problem on this page
Date modified: