2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	42	48	5	5	0	90	5	40
2020	Administration and operations	61	32	2	5	0	93	5	92
2020	Human resources	72	28	0	0	0	100	0	21
2020	Financial management	69	20	0	11	0	89	11	36
2020	Information management	70	24	0	6	0	94	6	17
2020	Information technology	93	7	0	0	0	100	0	14
2020	Evaluation	42	50	0	0	8	92	8	12
2020	Policy	52	40	2	7	0	92	7	60
2020	Project management	49	38	2	8	2	87	11	87
2020	Other services to the public	40	48	5	5	3	88	8	40
2020	None of the above	55	27	8	10	0	81	10	38

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	87	5	8	0	0	0	0	92	0	40
2020	Administration and operations	85	13	1	0	0	1	0	99	0	91
2020	Human resources	60	40	0	0	0	0	0	100	0	21
2020	Financial management	89	6	6	0	0	0	0	94	0	36
2020	Information management	76	12	12	0	0	0	0	88	0	17
2020	Information technology	93	0	0	7	0	0	0	93	7	14
2020	Evaluation	67	17	8	0	8	0	0	83	8	12
2020	Policy	82	13	0	5	0	0	0	95	5	60
2020	Project management	79	15	2	0	1	1	1	96	1	86
2020	Other services to the public	85	13	3	0	0	0	0	97	0	39
2020	None of the above	90	5	3	0	3	0	0	95	3	38
2017	Communications or public affairs	82	13	2	2	0	0	0	95	2	40
2017	Administration and operations	91	8	1	0	0	0	0	99	0	87
2017	Human resources	95	5	0	0	0	0	0	100	0	19
2017	Financial management	88	0	3	0	3	0	6	94	3	35
2017	Information management	84	11	5	0	0	0	0	95	0	19
2017	Information technology	83	12	6	0	0	0	0	94	0	17
2017	Evaluation	77	19	4	0	0	0	0	96	0	26
2017	Policy	78	17	5	0	0	0	0	95	0	42
2017	Project management	78	13	5	0	2	2	2	94	2	65
2017	Other services to the public	66	25	3	3	0	3	0	94	3	33
2017	None of the above	78	12	5	0	3	0	2	91	4	59
2014	Communications or public affairs	80	15	0	6	0	0	0	94	6	35
2014	Administration and operations	81	16	2	1	0	1	0	98	1	120
2014	Human resources	75	20	5	0	0	0	0	95	0	20
2014	Financial management	91	6	0	0	3	0	0	97	3	35
2014	Information management	64	32	0	0	4	0	0	96	4	22
2014	Information technology	85	0	7	8	0	0	0	85	8	13
2014	Evaluation	78	19	0	0	0	0	3	100	0	32
2014	Other services to the public	74	17	3	5	0	0	1	92	5	75
2014	None of the above	69	18	8	1	0	1	3	91	1	105

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	40	47	8	5	0	0	87	5	40
2020	Administration and operations	57	35	4	3	1	0	91	4	92
2020	Human resources	67	24	4	5	0	0	91	5	21
2020	Financial management	67	27	3	3	0	0	94	3	36
2020	Information management	41	47	6	0	6	0	88	6	17
2020	Information technology	86	14	0	0	0	0	100	0	14
2020	Evaluation	67	25	0	0	8	0	92	8	12
2020	Policy	39	42	12	5	1	0	81	7	59
2020	Project management	58	30	6	5	1	0	88	6	87
2020	Other services to the public	56	37	7	0	0	0	93	0	41
2020	None of the above	58	10	18	8	3	3	70	11	38
2019	Communications or public affairs	47	41	7	5	0	0	88	5	41
2019	Administration and operations	60	34	2	4	0	0	94	4	83
2019	Human resources	54	23	0	18	5	0	78	22	22
2019	Financial management	88	12	0	0	0	0	100	0	34
2019	Information management	50	44	0	6	0	0	94	6	16
2019	Information technology	75	0	13	6	0	6	80	7	16
2019	Evaluation	65	35	0	0	0	0	100	0	26
2019	Policy	65	28	3	3	0	0	93	3	60
2019	Project management	71	20	6	3	0	0	91	3	68
2019	Other services to the public	68	23	5	5	0	0	91	5	45
2019	None of the above	71	22	2	0	5	0	93	5	42
2017	Communications or public affairs	65	17	5	10	2	0	83	13	41
2017	Administration and operations	62	33	0	3	1	0	95	5	87
2017	Human resources	67	22	0	11	0	0	89	11	19
2017	Financial management	77	11	3	3	6	0	88	9	35
2017	Information management	64	22	5	9	0	0	86	9	19
2017	Information technology	76	24	0	0	0	0	100	0	17
2017	Evaluation	62	31	4	4	0	0	92	4	26
2017	Policy	62	26	10	2	0	0	88	2	42
2017	Project management	56	30	6	6	2	0	87	7	66
2017	Other services to the public	54	40	0	6	0	0	94	6	33
2017	None of the above	62	22	5	8	2	0	85	10	59
2014	Communications or public affairs	57	34	0	5	3	0	92	8	35
2014	Administration and operations	72	21	2	5	1	0	93	6	120
2014	Human resources	70	10	5	10	5	0	80	15	20
2014	Financial management	77	18	0	3	3	0	94	6	35
2014	Information management	51	26	15	9	0	0	76	9	22
2014	Information technology	69	8	8	8	8	0	77	15	13
2014	Evaluation	66	28	0	7	0	0	93	7	32
2014	Other services to the public	56	35	3	3	4	0	91	7	75
2014	None of the above	69	26	3	2	1	0	94	3	105

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	37	43	10	5	5	0	80	10	40
2020	Administration and operations	43	43	8	6	0	0	86	6	92
2020	Human resources	56	30	14	0	0	0	86	0	20
2020	Financial management	55	39	3	3	0	0	94	3	36
2020	Information management	60	12	11	12	5	0	72	17	17
2020	Information technology	35	29	21	15	0	0	64	15	14
2020	Evaluation	50	25	8	0	17	0	75	17	12
2020	Policy	51	37	0	12	0	0	88	12	59
2020	Project management	34	49	6	7	3	0	84	11	86
2020	Other services to the public	46	44	0	10	0	0	90	10	41
2020	None of the above	47	37	5	8	3	0	84	11	38
2019	Communications or public affairs	34	54	10	2	0	0	88	2	41
2019	Administration and operations	42	41	7	10	0	0	83	10	83
2019	Human resources	14	55	14	17	0	0	69	17	22
2019	Financial management	65	32	0	3	0	0	97	3	34
2019	Information management	44	12	12	25	6	0	57	31	16
2019	Information technology	43	38	6	13	0	0	81	13	16
2019	Evaluation	57	35	8	0	0	0	92	0	26
2019	Policy	41	45	7	5	2	0	86	7	60
2019	Project management	32	39	10	16	3	0	71	19	68
2019	Other services to the public	38	44	5	9	5	0	82	14	46
2019	None of the above	48	34	5	8	5	0	82	13	42
2018	Communications or public affairs	32	50	12	3	3	0	82	6	34
2018	Administration and operations	40	41	6	10	4	0	80	14	81
2018	Human resources	34	24	4	21	13	4	60	35	22
2018	Financial management	55	32	3	9	0	0	88	9	33
2018	Information management	32	48	5	9	6	0	80	15	19
2018	Information technology	38	32	30	0	0	0	70	0	13
2018	Evaluation	38	54	0	8	0	0	92	8	24
2018	Policy	55	31	9	5	0	0	86	5	42
2018	Project management	26	49	8	14	3	0	75	17	77
2018	Other services to the public	46	43	5	3	3	0	88	6	35
2018	None of the above	49	36	5	10	0	0	85	10	39
2017	Communications or public affairs	47	42	2	7	2	0	88	10	41
2017	Administration and operations	32	45	9	13	1	0	77	14	87
2017	Human resources	31	32	0	26	10	0	63	37	19
2017	Financial management	43	46	0	9	3	0	88	12	35
2017	Information management	21	52	5	23	0	0	73	23	19
2017	Information technology	47	41	12	0	0	0	88	0	17
2017	Evaluation	57	27	8	4	4	0	85	8	26
2017	Policy	45	29	14	12	0	0	73	12	42
2017	Project management	35	46	7	7	4	0	81	12	66
2017	Other services to the public	45	28	9	15	3	0	72	18	33
2017	None of the above	43	38	9	7	3	0	81	10	58
2014	Communications or public affairs	40	49	0	8	0	3	91	9	35
2014	Administration and operations	46	34	8	8	4	0	80	13	120
2014	Human resources	39	50	10	0	0	0	90	0	20
2014	Financial management	51	29	9	11	0	0	80	11	35
2014	Information management	21	38	9	24	9	0	59	32	22
2014	Information technology	30	39	8	15	8	0	69	23	13
2014	Evaluation	40	38	16	6	0	0	77	6	32
2014	Other services to the public	26	48	9	15	1	0	74	16	75
2014	None of the above	41	39	9	9	3	0	80	11	105

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	53	34	13	0	0	0	0	87	0	39
2020	Administration and operations	62	32	2	4	0	0	0	93	4	92
2020	Human resources	67	28	0	0	0	5	0	100	0	21
2020	Financial management	83	11	6	0	0	0	0	94	0	36
2020	Information management	60	22	12	0	6	0	0	82	6	17
2020	Information technology	85	15	0	0	0	0	0	100	0	14
2020	Evaluation	42	42	0	8	8	0	0	83	17	12
2020	Policy	64	27	7	0	1	0	0	91	1	59
2020	Project management	53	35	7	2	2	0	0	88	5	84
2020	Other services to the public	64	25	10	0	0	0	0	90	0	40
2020	None of the above	66	25	3	3	3	0	0	91	6	36
2019	Communications or public affairs	55	38	5	3	0	0	0	93	3	40
2019	Administration and operations	59	33	6	1	0	0	0	92	1	82
2019	Human resources	65	22	0	13	0	0	0	87	13	22
2019	Financial management	86	14	0	0	0	0	0	100	0	35
2019	Information management	50	31	12	0	6	0	0	82	6	16
2019	Information technology	68	25	6	0	0	0	0	94	0	16
2019	Evaluation	69	31	0	0	0	0	0	100	0	26
2019	Policy	61	27	7	4	2	0	0	88	5	60
2019	Project management	56	32	6	6	0	0	0	88	6	68
2019	Other services to the public	57	38	2	0	2	0	0	95	2	46
2019	None of the above	59	28	5	3	5	0	0	87	7	42
2017	Communications or public affairs	69	31	0	0	0	0	0	100	0	41
2017	Administration and operations	62	34	2	2	0	0	0	96	2	87
2017	Human resources	63	37	0	0	0	0	0	100	0	19
2017	Financial management	81	13	0	3	3	0	0	94	6	35
2017	Information management	62	34	5	0	0	0	0	95	0	19
2017	Information technology	77	17	0	0	0	0	6	100	0	17
2017	Evaluation	73	23	0	4	0	0	0	96	4	26
2017	Policy	75	17	5	0	0	0	2	95	0	41
2017	Project management	56	41	2	0	2	0	0	97	2	66
2017	Other services to the public	63	31	0	0	3	0	3	97	3	33
2017	None of the above	66	21	7	7	0	0	0	86	7	59
2014	Communications or public affairs	69	26	6	0	0	0	0	94	0	35
2014	Administration and operations	72	23	3	2	0	0	0	95	2	120
2014	Human resources	65	20	5	5	0	0	5	89	6	20
2014	Financial management	80	20	0	0	0	0	0	100	0	35
2014	Information management	46	41	9	0	4	0	0	87	4	22
2014	Information technology	85	15	0	0	0	0	0	100	0	13
2014	Evaluation	65	25	3	3	0	0	3	93	3	32
2014	Other services to the public	49	43	5	1	1	0	0	92	3	75
2014	None of the above	72	20	6	0	3	0	0	91	3	105

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	52	28	18	3	0	0	0	80	3	40
2020	Administration and operations	71	23	4	2	0	0	0	94	2	91
2020	Human resources	77	18	5	0	0	0	0	95	0	21
2020	Financial management	84	11	3	0	3	0	0	94	3	36
2020	Information management	71	24	5	0	0	0	0	95	0	17
2020	Information technology	61	39	0	0	0	0	0	100	0	13
2020	Evaluation	58	17	8	0	8	0	8	82	9	12
2020	Policy	56	34	2	5	3	0	0	89	9	60
2020	Project management	57	31	4	4	3	0	0	89	7	87
2020	Other services to the public	63	30	5	2	0	0	0	93	2	41
2020	None of the above	58	28	3	11	0	0	0	86	11	37
2019	Communications or public affairs	56	29	12	0	2	0	0	85	2	41
2019	Administration and operations	68	21	6	4	1	0	0	89	5	83
2019	Human resources	54	32	9	0	4	0	0	86	4	22
2019	Financial management	85	15	0	0	0	0	0	100	0	35
2019	Information management	56	19	6	12	6	0	0	75	18	16
2019	Information technology	81	19	0	0	0	0	0	100	0	16
2019	Evaluation	69	31	0	0	0	0	0	100	0	26
2019	Policy	53	27	10	7	2	2	0	82	9	60
2019	Project management	54	33	8	6	0	0	0	86	6	68
2019	Other services to the public	71	22	0	5	2	0	0	93	7	45
2019	None of the above	59	31	5	0	5	0	0	90	5	42
2018	Communications or public affairs	62	35	0	3	0	0	0	97	3	34
2018	Administration and operations	59	33	2	2	2	0	0	93	5	81
2018	Human resources	52	38	5	0	5	0	0	90	5	22
2018	Financial management	85	15	0	0	0	0	0	100	0	33
2018	Information management	53	32	10	5	0	0	0	85	5	19
2018	Information technology	84	16	0	0	0	0	0	100	0	13
2018	Evaluation	79	12	4	4	0	0	0	92	4	24
2018	Policy	73	22	2	2	0	0	0	95	2	41
2018	Project management	59	34	4	3	1	0	0	92	4	77
2018	Other services to the public	72	17	6	3	3	0	0	89	6	35
2018	None of the above	67	25	5	3	0	0	0	93	3	40
2017	Communications or public affairs	54	39	0	5	2	0	0	93	7	41
2017	Administration and operations	65	28	3	2	1	0	0	93	4	87
2017	Human resources	73	21	5	0	0	0	0	95	0	19
2017	Financial management	78	16	0	0	6	0	0	94	6	35
2017	Information management	49	35	6	5	0	6	0	89	5	19
2017	Information technology	65	17	6	0	6	6	0	88	6	17
2017	Evaluation	65	31	0	4	0	0	0	96	4	26
2017	Policy	54	31	13	2	0	0	0	85	2	41
2017	Project management	65	31	0	1	2	2	0	97	3	66
2017	Other services to the public	57	33	6	0	3	0	0	91	3	33
2017	None of the above	68	17	7	5	3	0	0	85	9	59
2014	Communications or public affairs	60	26	9	6	0	0	0	86	6	35
2014	Administration and operations	58	23	11	6	3	0	0	81	8	120
2014	Human resources	51	24	5	10	5	0	5	79	16	20
2014	Financial management	74	17	6	0	3	0	0	91	3	35
2014	Information management	41	17	13	9	21	0	0	57	30	22
2014	Information technology	61	23	0	0	0	15	0	100	0	13
2014	Evaluation	44	43	0	7	3	3	0	90	10	32
2014	Other services to the public	47	40	3	7	4	0	0	87	11	75
2014	None of the above	49	32	10	7	3	0	0	81	9	105

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	30	17	5	0	78	5	40
2020	Administration and operations	52	36	7	4	1	88	6	92
2020	Human resources	58	24	14	4	0	82	4	21
2020	Financial management	66	28	0	3	3	94	6	36
2020	Information management	71	24	0	5	0	95	5	17
2020	Information technology	63	22	7	7	0	85	7	14
2020	Evaluation	42	42	8	0	8	83	8	12
2020	Policy	59	31	9	2	0	90	2	59
2020	Project management	58	31	4	4	2	89	7	87
2020	Other services to the public	67	28	3	3	0	95	3	40
2020	None of the above	78	8	5	5	3	87	8	38
2019	Communications or public affairs	44	34	15	7	0	78	7	41
2019	Administration and operations	52	31	13	4	0	83	4	83
2019	Human resources	27	46	9	18	0	73	18	22
2019	Financial management	74	20	3	3	0	94	3	35
2019	Information management	32	43	6	6	13	75	19	16
2019	Information technology	50	25	19	6	0	75	6	16
2019	Evaluation	62	34	0	4	0	96	4	26
2019	Policy	43	40	10	7	0	83	7	60
2019	Project management	53	39	6	1	2	91	3	68
2019	Other services to the public	54	31	4	7	4	85	11	46
2019	None of the above	55	32	3	3	7	88	10	42
2018	Communications or public affairs	44	36	11	6	3	80	9	34
2018	Administration and operations	49	36	6	6	3	85	9	80
2018	Human resources	31	54	0	9	5	86	14	22
2018	Financial management	66	31	0	0	3	97	3	32
2018	Information management	32	46	0	6	16	78	22	19
2018	Information technology	59	33	0	9	0	91	9	12
2018	Evaluation	50	50	0	0	0	100	0	24
2018	Policy	55	31	2	12	0	86	12	42
2018	Project management	53	36	5	2	3	90	5	77
2018	Other services to the public	64	27	3	3	3	91	6	33
2018	None of the above	50	27	7	7	8	77	15	40
2017	Communications or public affairs	37	49	5	7	2	86	10	41
2017	Administration and operations	45	29	11	7	9	73	16	87
2017	Human resources	26	69	5	0	0	95	0	19
2017	Financial management	59	33	0	6	3	91	9	35
2017	Information management	45	34	6	0	15	79	15	18
2017	Information technology	64	30	0	0	6	94	6	17
2017	Evaluation	58	35	0	8	0	92	8	26
2017	Policy	52	22	17	5	5	74	10	42
2017	Project management	42	45	3	6	5	86	11	65
2017	Other services to the public	36	58	3	3	0	94	3	33
2017	None of the above	54	34	5	7	0	88	7	59
2014	Communications or public affairs	46	37	6	11	0	83	11	35
2014	Administration and operations	42	33	11	9	5	75	14	120
2014	Human resources	40	40	10	5	5	80	10	20
2014	Financial management	59	29	3	6	3	88	9	35
2014	Information management	17	54	12	13	4	70	17	22
2014	Information technology	62	15	8	8	7	77	15	13
2014	Evaluation	46	35	10	7	3	81	9	32
2014	Other services to the public	30	53	7	8	3	83	11	75
2014	None of the above	40	46	7	6	2	86	8	105

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	52	35	8	3	3	0	87	5	40
2020	Administration and operations	45	41	11	2	0	0	86	2	92
2020	Human resources	53	23	5	15	4	0	76	19	21
2020	Financial management	69	23	0	3	6	0	92	8	36
2020	Information management	47	24	6	17	6	0	71	23	17
2020	Information technology	63	14	7	15	0	0	78	15	14
2020	Evaluation	42	25	8	17	8	0	67	25	12
2020	Policy	48	30	10	9	2	2	79	11	60
2020	Project management	40	30	15	9	6	0	70	15	87
2020	Other services to the public	37	45	0	10	8	0	82	18	40
2020	None of the above	36	43	14	5	3	0	78	8	38
2019	Communications or public affairs	27	44	14	10	5	0	71	15	41
2019	Administration and operations	40	39	12	8	1	0	79	9	82
2019	Human resources	27	46	23	4	0	0	73	4	22
2019	Financial management	57	31	6	6	0	0	88	6	35
2019	Information management	7	46	19	7	20	0	54	27	15
2019	Information technology	56	25	13	6	0	0	81	6	16
2019	Evaluation	62	34	0	4	0	0	96	4	26
2019	Policy	43	42	10	3	2	0	85	5	60
2019	Project management	36	37	12	12	3	0	73	15	68
2019	Other services to the public	27	43	16	7	7	0	71	14	46
2019	None of the above	42	34	2	12	10	0	76	22	42
2018	Communications or public affairs	26	50	12	9	3	0	77	12	34
2018	Administration and operations	45	28	10	6	10	1	74	16	81
2018	Human resources	36	36	9	19	0	0	72	19	22
2018	Financial management	47	42	9	3	0	0	88	3	33
2018	Information management	21	42	16	5	16	0	63	21	19
2018	Information technology	46	30	8	16	0	0	76	16	13
2018	Evaluation	59	29	4	4	4	0	88	8	24
2018	Policy	50	40	0	9	0	0	91	9	42
2018	Project management	30	36	21	5	8	0	66	13	77
2018	Other services to the public	37	40	14	6	3	0	77	9	35
2018	None of the above	43	30	2	12	13	0	72	25	40
2017	Communications or public affairs	33	36	10	17	5	0	69	22	41
2017	Administration and operations	43	26	15	14	2	0	69	16	87
2017	Human resources	42	31	21	6	0	0	73	6	19
2017	Financial management	56	27	11	0	6	0	83	6	35
2017	Information management	33	25	6	26	10	0	58	36	19
2017	Information technology	53	18	12	6	12	0	71	17	17
2017	Evaluation	53	31	8	4	4	0	84	8	26
2017	Policy	49	22	17	10	3	0	71	12	41
2017	Project management	29	33	15	13	9	0	62	22	66
2017	Other services to the public	18	49	12	9	13	0	66	22	33
2017	None of the above	43	29	8	9	10	0	73	19	59
2014	Communications or public affairs	40	43	3	11	3	0	83	14	35
2014	Administration and operations	41	32	8	12	8	0	73	20	120
2014	Human resources	35	30	20	15	0	0	65	15	20
2014	Financial management	29	48	12	9	3	0	77	11	35
2014	Information management	8	26	12	26	28	0	34	54	22
2014	Information technology	38	31	8	8	15	0	69	23	13
2014	Evaluation	33	28	22	10	7	0	61	16	32
2014	Other services to the public	24	38	21	11	7	0	61	18	75
2014	None of the above	31	36	16	14	4	0	67	17	105

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	32	47	15	5	0	80	5	40
2020	Administration and operations	47	46	5	1	0	94	1	92
2020	Human resources	51	15	14	20	0	66	20	21
2020	Financial management	58	42	0	0	0	100	0	36
2020	Information management	53	36	5	6	0	89	6	17
2020	Information technology	56	37	7	0	0	93	0	14
2020	Evaluation	33	42	8	8	8	75	17	12
2020	Policy	46	32	11	9	4	77	12	60
2020	Project management	44	33	13	7	4	77	11	87
2020	Other services to the public	45	37	10	5	3	82	8	40
2020	None of the above	44	44	8	3	0	89	3	37
2019	Communications or public affairs	44	34	10	5	7	78	12	41
2019	Administration and operations	42	38	16	4	0	80	4	82
2019	Human resources	23	32	14	27	4	54	31	22
2019	Financial management	59	38	3	0	0	97	0	35
2019	Information management	13	49	6	12	19	62	31	16
2019	Information technology	50	50	0	0	0	100	0	16
2019	Evaluation	38	50	11	0	0	89	0	26
2019	Policy	33	44	10	12	2	76	13	60
2019	Project management	33	38	15	12	3	70	15	68
2019	Other services to the public	25	55	14	7	0	80	7	46
2019	None of the above	37	40	0	7	16	77	23	41
2018	Communications or public affairs	35	50	9	3	3	85	6	34
2018	Administration and operations	39	46	7	5	4	84	9	81
2018	Human resources	45	19	18	9	9	63	19	22
2018	Financial management	64	33	3	0	0	97	0	33
2018	Information management	12	73	5	5	5	84	11	18
2018	Information technology	46	30	16	8	0	76	8	13
2018	Evaluation	41	46	8	4	0	88	4	24
2018	Policy	48	38	7	5	2	86	7	42
2018	Project management	35	39	12	10	4	74	14	77
2018	Other services to the public	37	48	0	9	6	86	14	35
2018	None of the above	40	32	13	5	10	72	15	40
2017	Communications or public affairs	33	48	7	7	5	81	12	41
2017	Administration and operations	47	33	13	7	0	80	7	87
2017	Human resources	42	42	11	6	0	84	6	19
2017	Financial management	60	28	3	3	6	88	9	35
2017	Information management	32	37	16	5	10	69	14	19
2017	Information technology	65	35	0	0	0	100	0	17
2017	Evaluation	38	50	8	0	4	88	4	26
2017	Policy	40	29	9	12	10	69	21	42
2017	Project management	26	47	8	15	5	73	20	66
2017	Other services to the public	27	42	16	12	3	69	15	33
2017	None of the above	49	31	5	12	3	79	15	59

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	65	30	2	3	0	0	0	95	3	40
2020	Administration and operations	54	44	2	0	0	0	0	98	0	90
2020	Human resources	62	28	9	0	0	0	0	91	0	21
2020	Financial management	77	23	0	0	0	0	0	100	0	36
2020	Information management	65	29	0	6	0	0	0	94	6	17
2020	Information technology	64	28	7	0	0	0	0	93	0	14
2020	Evaluation	50	42	0	0	8	0	0	92	8	12
2020	Policy	62	15	15	7	0	0	0	78	7	60
2020	Project management	57	32	7	4	1	0	0	88	5	86
2020	Other services to the public	64	33	0	3	0	0	0	97	3	40
2020	None of the above	49	46	3	0	3	0	0	95	3	38
2019	Communications or public affairs	59	32	10	0	0	0	0	90	0	41
2019	Administration and operations	56	35	6	1	0	1	0	93	1	82
2019	Human resources	28	51	9	9	0	0	4	82	9	22
2019	Financial management	65	35	0	0	0	0	0	100	0	35
2019	Information management	50	31	6	6	6	0	0	81	13	16
2019	Information technology	62	32	6	0	0	0	0	94	0	16
2019	Evaluation	61	35	4	0	0	0	0	96	0	26
2019	Policy	41	47	8	0	4	0	0	88	4	60
2019	Project management	50	40	7	2	2	0	0	90	3	68
2019	Other services to the public	50	46	2	2	0	0	0	95	2	46
2019	None of the above	55	30	8	3	5	0	0	85	8	41
2018	Communications or public affairs	56	41	3	0	0	0	0	97	0	34
2018	Administration and operations	53	33	10	2	1	0	0	86	4	81
2018	Human resources	37	53	10	0	0	0	0	90	0	21
2018	Financial management	81	19	0	0	0	0	0	100	0	33
2018	Information management	48	47	0	5	0	0	0	95	5	19
2018	Information technology	84	16	0	0	0	0	0	100	0	13
2018	Evaluation	58	38	4	0	0	0	0	96	0	24
2018	Policy	65	21	9	2	2	0	0	86	5	42
2018	Project management	52	39	4	2	3	0	0	91	5	77
2018	Other services to the public	77	11	0	9	3	0	0	88	12	35
2018	None of the above	53	42	0	5	0	0	0	95	5	40
2017	Communications or public affairs	52	39	10	0	0	0	0	90	0	41
2017	Administration and operations	57	28	11	1	3	0	0	85	4	87
2017	Human resources	46	42	6	6	0	0	0	89	6	19
2017	Financial management	67	27	0	3	3	0	0	94	6	35
2017	Information management	37	48	0	9	5	0	0	86	14	19
2017	Information technology	59	41	0	0	0	0	0	100	0	17
2017	Evaluation	54	43	0	0	4	0	0	96	4	26
2017	Policy	52	33	2	5	7	0	0	86	12	42
2017	Project management	50	40	2	5	3	0	0	91	8	64
2017	Other services to the public	42	39	12	6	0	0	0	82	6	33
2017	None of the above	61	29	5	2	2	2	0	91	3	59
2014	Communications or public affairs	49	48	3	0	0	0	0	97	0	35
2014	Administration and operations	57	25	14	1	2	0	0	82	3	120
2014	Human resources	50	35	15	0	0	0	0	85	0	20
2014	Financial management	71	23	6	0	0	0	0	94	0	35
2014	Information management	34	58	8	0	0	0	0	92	0	22
2014	Information technology	69	23	0	8	0	0	0	92	8	13
2014	Evaluation	55	25	13	7	0	0	0	80	7	32
2014	Other services to the public	44	43	7	5	1	0	0	87	7	75
2014	None of the above	48	41	5	6	0	0	0	90	6	105

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	38	13	3	0	0	85	3	40
2020	Administration and operations	55	35	5	6	0	0	89	6	92
2020	Human resources	57	19	9	10	4	0	76	15	21
2020	Financial management	66	26	3	3	3	0	92	6	36
2020	Information management	54	29	6	6	5	0	83	11	17
2020	Information technology	48	37	7	7	0	0	85	7	14
2020	Evaluation	33	33	17	8	8	0	67	17	12
2020	Policy	55	25	5	14	2	0	79	15	60
2020	Project management	41	34	9	6	10	0	75	16	87
2020	Other services to the public	42	45	3	5	5	0	87	10	40
2020	None of the above	40	46	3	11	0	0	86	11	38
2019	Communications or public affairs	52	26	12	5	5	0	78	10	41
2019	Administration and operations	46	34	13	4	3	1	80	6	82
2019	Human resources	36	28	19	9	9	0	64	17	22
2019	Financial management	56	44	0	0	0	0	100	0	35
2019	Information management	38	24	19	13	6	0	62	19	16
2019	Information technology	56	19	13	13	0	0	75	13	16
2019	Evaluation	58	34	4	4	0	0	92	4	26
2019	Policy	42	43	8	3	4	0	85	7	59
2019	Project management	41	37	8	7	8	0	78	15	68
2019	Other services to the public	34	46	6	7	7	0	80	14	46
2019	None of the above	47	31	3	10	10	0	78	20	42
2018	Communications or public affairs	32	57	5	3	3	0	89	6	34
2018	Administration and operations	43	37	5	9	6	0	80	15	80
2018	Human resources	23	43	15	14	4	0	66	19	22
2018	Financial management	64	24	3	8	0	0	88	8	33
2018	Information management	21	57	6	6	10	0	78	16	19
2018	Information technology	54	22	8	16	0	0	76	16	13
2018	Evaluation	58	29	8	4	0	0	88	4	24
2018	Policy	60	28	2	7	2	0	88	9	42
2018	Project management	32	44	11	5	8	0	76	13	75
2018	Other services to the public	54	20	17	3	6	0	74	9	34
2018	None of the above	37	30	12	8	12	0	67	20	40
2017	Communications or public affairs	38	48	5	7	2	0	86	10	41
2017	Administration and operations	44	28	13	9	6	0	72	15	87
2017	Human resources	42	37	0	16	6	0	78	22	19
2017	Financial management	61	24	6	3	6	0	86	9	35
2017	Information management	32	27	6	16	19	0	59	35	19
2017	Information technology	59	18	6	12	6	0	77	17	17
2017	Evaluation	50	43	4	0	4	0	92	4	26
2017	Policy	46	22	17	10	5	0	68	15	41
2017	Project management	27	47	11	7	6	2	76	14	66
2017	Other services to the public	17	64	9	6	3	0	82	9	33
2017	None of the above	43	31	12	9	5	0	74	14	59

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	60	28	10	3	0	87	3	40
2020	Administration and operations	68	23	9	0	0	91	0	92
2020	Human resources	59	41	0	0	0	100	0	20
2020	Financial management	82	12	3	3	0	94	3	34
2020	Information management	72	28	0	0	0	100	0	17
2020	Information technology	71	22	7	0	0	93	0	14
2020	Evaluation	50	42	0	0	8	92	8	12
2020	Policy	66	21	11	1	2	86	3	60
2020	Project management	62	29	7	1	1	91	2	87
2020	Other services to the public	80	20	0	0	0	100	0	40
2020	None of the above	78	11	8	0	3	89	3	37
2019	Communications or public affairs	56	36	2	5	0	93	5	41
2019	Administration and operations	57	32	9	2	0	89	2	81
2019	Human resources	50	46	4	0	0	96	0	22
2019	Financial management	68	32	0	0	0	100	0	35
2019	Information management	69	12	6	13	0	81	13	16
2019	Information technology	75	13	6	6	0	87	6	16
2019	Evaluation	65	35	0	0	0	100	0	25
2019	Policy	58	33	5	3	0	91	3	60
2019	Project management	79	17	3	0	2	95	2	67
2019	Other services to the public	63	26	2	6	2	89	8	46
2019	None of the above	68	20	5	2	5	88	7	42
2018	Communications or public affairs	53	38	9	0	0	91	0	34
2018	Administration and operations	65	24	6	5	0	89	5	79
2018	Human resources	67	23	5	5	0	90	5	22
2018	Financial management	81	16	0	3	0	97	3	32
2018	Information management	55	45	0	0	0	100	0	19
2018	Information technology	70	22	0	8	0	92	8	13
2018	Evaluation	61	39	0	0	0	100	0	23
2018	Policy	76	17	7	0	0	93	0	42
2018	Project management	68	25	4	0	3	93	3	76
2018	Other services to the public	69	25	3	3	0	94	3	35
2018	None of the above	66	21	5	8	0	87	8	38
2017	Communications or public affairs	52	44	5	0	0	95	0	41
2017	Administration and operations	62	19	11	9	0	80	9	86
2017	Human resources	42	47	11	0	0	89	0	19
2017	Financial management	78	19	0	0	3	97	3	35
2017	Information management	66	24	5	5	0	90	5	18
2017	Information technology	82	18	0	0	0	100	0	17
2017	Evaluation	81	19	0	0	0	100	0	26
2017	Policy	64	22	9	2	2	86	5	42
2017	Project management	63	29	2	3	3	92	6	66
2017	Other services to the public	63	37	0	0	0	100	0	33
2017	None of the above	73	24	2	2	0	97	2	59
2014	Communications or public affairs	72	26	3	0	0	97	0	35
2014	Administration and operations	70	19	9	1	1	89	2	120
2014	Human resources	65	25	10	0	0	90	0	20
2014	Financial management	79	18	0	3	0	97	3	35
2014	Information management	75	25	0	0	0	100	0	22
2014	Information technology	77	15	7	0	0	93	0	13
2014	Evaluation	74	19	7	0	0	93	0	32
2014	Other services to the public	68	22	7	3	0	91	3	75
2014	None of the above	66	26	6	2	0	92	2	105

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	34	51	10	5	0	0	0	85	5	40
2020	Administration and operations	54	36	6	4	0	0	0	90	4	92
2020	Human resources	62	23	10	4	0	0	0	85	4	21
2020	Financial management	73	25	0	0	3	0	0	97	3	36
2020	Information management	48	46	0	6	0	0	0	94	6	17
2020	Information technology	50	43	7	0	0	0	0	93	0	14
2020	Evaluation	50	33	0	8	8	0	0	83	17	12
2020	Policy	47	29	11	10	2	0	2	77	12	59
2020	Project management	44	32	11	8	4	1	0	77	12	86
2020	Other services to the public	47	36	2	10	5	0	0	82	15	40
2020	None of the above	43	43	5	8	0	0	0	86	8	38
2019	Communications or public affairs	37	44	10	7	2	0	0	80	10	41
2019	Administration and operations	50	29	13	5	1	1	0	80	6	81
2019	Human resources	41	32	19	9	0	0	0	73	9	22
2019	Financial management	59	38	0	3	0	0	0	97	3	35
2019	Information management	25	49	19	0	6	0	0	75	6	16
2019	Information technology	62	32	6	0	0	0	0	94	0	16
2019	Evaluation	40	48	7	4	0	0	0	89	4	26
2019	Policy	46	35	10	5	4	0	0	81	9	60
2019	Project management	36	43	10	8	3	0	0	79	10	67
2019	Other services to the public	29	44	13	9	5	0	0	74	13	46
2019	None of the above	41	29	10	10	7	2	0	72	18	42
2018	Communications or public affairs	26	54	11	6	3	0	0	80	9	34
2018	Administration and operations	48	30	9	7	6	0	0	78	14	80
2018	Human resources	27	41	0	23	8	0	0	69	31	22
2018	Financial management	68	27	5	0	0	0	0	95	0	33
2018	Information management	22	37	21	10	10	0	0	59	20	19
2018	Information technology	62	38	0	0	0	0	0	100	0	13
2018	Evaluation	42	45	4	8	0	0	0	88	8	24
2018	Policy	62	24	5	5	5	0	0	86	10	42
2018	Project management	28	50	11	7	4	0	0	79	10	77
2018	Other services to the public	37	34	9	6	12	3	0	74	18	35
2018	None of the above	51	21	18	5	5	0	0	72	10	39
2017	Communications or public affairs	32	51	12	5	0	0	0	83	5	41
2017	Administration and operations	53	24	9	7	7	0	0	77	14	86
2017	Human resources	31	47	5	16	0	0	0	78	16	19
2017	Financial management	68	20	6	3	3	0	0	88	6	34
2017	Information management	32	37	10	11	10	0	0	68	21	19
2017	Information technology	41	53	6	0	0	0	0	94	0	17
2017	Evaluation	42	50	4	0	4	0	0	92	4	26
2017	Policy	47	28	15	7	2	0	0	76	10	42
2017	Project management	38	38	8	9	6	2	0	77	15	66
2017	Other services to the public	33	49	9	6	3	0	0	82	9	33
2017	None of the above	46	32	7	9	7	0	0	78	15	59
2014	Communications or public affairs	20	63	9	8	0	0	0	83	8	35
2014	Administration and operations	43	30	14	9	3	0	0	73	13	120
2014	Human resources	49	41	10	0	0	0	0	90	0	20
2014	Financial management	40	43	8	8	0	0	0	83	8	35
2014	Information management	21	30	4	19	26	0	0	51	45	22
2014	Information technology	62	23	0	15	0	0	0	85	15	13
2014	Evaluation	24	53	7	10	7	0	0	77	16	32
2014	Other services to the public	30	46	10	14	1	0	0	76	15	75
2014	None of the above	35	43	14	7	1	0	0	77	8	105

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	52	38	5	5	0	0	0	90	5	40
2020	Administration and operations	64	26	5	5	0	0	0	90	5	92
2020	Human resources	72	15	14	0	0	0	0	86	0	21
2020	Financial management	83	8	3	3	3	0	0	92	6	36
2020	Information management	36	35	17	12	0	0	0	71	12	17
2020	Information technology	42	36	15	7	0	0	0	78	7	14
2020	Evaluation	33	50	0	8	8	0	0	83	17	12
2020	Policy	53	25	7	10	5	0	0	78	15	60
2020	Project management	44	37	12	2	5	0	0	81	7	86
2020	Other services to the public	47	35	5	10	3	0	0	82	13	40
2020	None of the above	54	32	8	3	3	0	0	86	5	38
2019	Communications or public affairs	44	39	15	2	0	0	0	83	2	41
2019	Administration and operations	57	30	7	4	1	0	1	88	5	82
2019	Human resources	41	32	14	9	4	0	0	73	13	22
2019	Financial management	62	38	0	0	0	0	0	100	0	35
2019	Information management	38	31	12	0	13	6	0	73	14	16
2019	Information technology	75	13	13	0	0	0	0	87	0	16
2019	Evaluation	65	27	4	4	0	0	0	92	4	25
2019	Policy	43	40	8	3	5	0	0	83	9	60
2019	Project management	38	39	14	8	2	0	0	77	10	68
2019	Other services to the public	34	42	11	7	2	2	2	79	9	46
2019	None of the above	49	26	10	7	7	0	0	75	15	42
2018	Communications or public affairs	41	47	6	3	3	0	0	88	6	34
2018	Administration and operations	47	33	9	4	7	0	0	80	11	81
2018	Human resources	37	43	5	10	4	0	0	80	14	21
2018	Financial management	65	32	3	0	0	0	0	97	0	33
2018	Information management	26	42	16	5	11	0	0	68	16	19
2018	Information technology	62	22	0	16	0	0	0	84	16	13
2018	Evaluation	54	29	8	8	0	0	0	83	8	24
2018	Policy	60	32	5	2	0	0	0	93	2	40
2018	Project management	43	36	11	5	5	0	0	79	11	75
2018	Other services to the public	56	21	15	3	5	0	0	77	8	34
2018	None of the above	62	15	18	5	0	0	0	77	5	39
2017	Communications or public affairs	35	44	14	7	0	0	0	79	7	41
2017	Administration and operations	51	32	9	6	2	0	0	82	8	86
2017	Human resources	36	48	10	5	0	0	0	84	5	19
2017	Financial management	75	13	6	3	3	0	0	88	6	35
2017	Information management	37	43	5	6	10	0	0	80	16	19
2017	Information technology	59	30	12	0	0	0	0	88	0	17
2017	Evaluation	61	23	12	0	4	0	0	84	4	26
2017	Policy	43	28	14	2	12	0	0	71	14	42
2017	Project management	36	42	9	9	2	2	0	80	11	66
2017	Other services to the public	29	40	12	12	6	0	0	69	18	33
2017	None of the above	54	30	9	5	2	0	0	84	7	59
2014	Communications or public affairs	40	43	9	6	3	0	0	83	8	35
2014	Administration and operations	50	31	11	7	2	0	0	80	9	120
2014	Human resources	49	25	20	5	0	0	0	74	5	20
2014	Financial management	54	37	6	3	0	0	0	92	3	35
2014	Information management	21	39	4	23	13	0	0	60	36	22
2014	Information technology	62	23	8	8	0	0	0	85	8	13
2014	Evaluation	45	29	10	13	3	0	0	74	16	32
2014	Other services to the public	34	41	12	11	1	0	0	76	12	75
2014	None of the above	40	31	15	8	6	0	0	71	14	105

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	47	40	10	2	0	0	0	87	2	40
2020	Administration and operations	61	34	1	3	0	0	0	95	3	91
2020	Human resources	72	14	10	4	0	0	0	85	4	21
2020	Financial management	80	14	0	3	3	0	0	94	6	36
2020	Information management	65	30	5	0	0	0	0	95	0	17
2020	Information technology	48	15	22	15	0	0	0	63	15	14
2020	Evaluation	50	17	25	0	8	0	0	67	8	12
2020	Policy	59	18	20	4	0	0	0	77	4	59
2020	Project management	47	36	6	7	4	0	0	83	11	84
2020	Other services to the public	50	42	5	2	0	0	0	93	2	41
2020	None of the above	56	33	6	6	0	0	0	89	6	37
2019	Communications or public affairs	45	37	13	3	3	0	0	82	5	40
2019	Administration and operations	55	35	6	3	0	1	0	91	3	83
2019	Human resources	31	51	9	9	0	0	0	82	9	22
2019	Financial management	70	30	0	0	0	0	0	100	0	35
2019	Information management	27	40	7	20	0	0	6	72	21	15
2019	Information technology	62	19	6	13	0	0	0	81	13	16
2019	Evaluation	50	46	4	0	0	0	0	96	0	26
2019	Policy	42	41	8	9	0	0	0	83	9	59
2019	Project management	46	39	10	3	2	0	0	85	5	67
2019	Other services to the public	38	53	2	5	2	0	0	91	7	46
2019	None of the above	53	27	3	10	7	0	0	80	18	42
2018	Communications or public affairs	38	50	9	0	3	0	0	88	3	34
2018	Administration and operations	50	31	9	6	5	0	0	80	11	81
2018	Human resources	31	36	14	14	4	0	0	67	19	22
2018	Financial management	67	33	0	0	0	0	0	100	0	33
2018	Information management	32	52	6	5	5	0	0	84	10	19
2018	Information technology	62	14	0	16	8	0	0	76	24	13
2018	Evaluation	50	42	0	8	0	0	0	92	8	24
2018	Policy	55	36	2	5	2	0	0	91	7	42
2018	Project management	36	47	5	6	5	0	0	83	11	77
2018	Other services to the public	57	29	8	3	3	0	0	86	6	35
2018	None of the above	55	30	10	5	0	0	0	85	5	40
2017	Communications or public affairs	42	46	7	5	0	0	0	88	5	41
2017	Administration and operations	45	42	8	5	0	0	0	87	5	86
2017	Human resources	21	47	21	11	0	0	0	68	11	19
2017	Financial management	70	19	3	6	3	0	0	89	9	35
2017	Information management	37	37	10	16	0	0	0	74	16	19
2017	Information technology	83	17	0	0	0	0	0	100	0	17
2017	Evaluation	61	27	8	0	4	0	0	88	4	26
2017	Policy	50	31	10	2	7	0	0	81	10	42
2017	Project management	42	40	3	9	3	3	0	85	12	66
2017	Other services to the public	30	49	9	12	0	0	0	78	12	33
2017	None of the above	56	27	7	7	3	0	0	83	10	59
2014	Communications or public affairs	51	29	12	6	0	3	0	82	6	35
2014	Administration and operations	51	27	13	7	2	0	0	78	9	120
2014	Human resources	40	45	10	5	0	0	0	85	5	20
2014	Financial management	48	40	9	3	0	0	0	89	3	35
2014	Information management	25	26	19	12	17	0	0	51	30	22
2014	Information technology	54	23	0	23	0	0	0	77	23	13
2014	Evaluation	39	41	10	10	0	0	0	80	10	32
2014	Other services to the public	29	46	11	11	4	0	0	74	15	75
2014	None of the above	45	25	15	11	3	1	0	71	14	105

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	57	23	17	3	0	0	80	3	40
2020	Administration and operations	65	23	11	1	0	0	88	1	92
2020	Human resources	63	32	5	0	0	0	95	0	21
2020	Financial management	80	14	0	6	0	0	94	6	36
2020	Information management	71	29	0	0	0	0	100	0	17
2020	Information technology	63	15	15	7	0	0	78	7	14
2020	Evaluation	42	50	0	0	8	0	92	8	12
2020	Policy	57	28	9	4	4	0	84	7	59
2020	Project management	63	22	8	6	1	0	85	7	86
2020	Other services to the public	83	10	2	2	2	0	93	5	41
2020	None of the above	76	19	0	3	3	0	95	5	38
2019	Communications or public affairs	61	24	10	5	0	0	85	5	41
2019	Administration and operations	59	36	4	1	0	0	95	1	83
2019	Human resources	32	46	9	13	0	0	78	13	22
2019	Financial management	85	15	0	0	0	0	100	0	35
2019	Information management	44	43	0	0	6	6	93	7	16
2019	Information technology	68	19	6	0	6	0	87	6	16
2019	Evaluation	66	31	3	0	0	0	97	0	26
2019	Policy	55	30	10	3	2	0	85	5	60
2019	Project management	65	27	4	2	3	0	91	4	68
2019	Other services to the public	63	27	6	2	2	0	89	4	46
2019	None of the above	63	27	0	3	7	0	90	10	42
2018	Communications or public affairs	53	35	9	3	0	0	88	3	34
2018	Administration and operations	53	30	10	5	2	0	83	7	81
2018	Human resources	48	33	4	9	5	0	81	14	22
2018	Financial management	71	29	0	0	0	0	100	0	33
2018	Information management	53	37	0	10	0	0	90	10	19
2018	Information technology	54	30	8	8	0	0	84	8	13
2018	Evaluation	58	38	0	4	0	0	96	4	24
2018	Policy	67	21	5	7	0	0	88	7	42
2018	Project management	64	29	5	0	3	0	92	3	77
2018	Other services to the public	64	26	5	0	6	0	89	6	35
2018	None of the above	54	28	8	8	3	0	82	11	39
2017	Communications or public affairs	53	28	15	5	0	0	81	5	40
2017	Administration and operations	54	31	4	6	4	0	86	10	86
2017	Human resources	37	48	5	10	0	0	85	10	19
2017	Financial management	72	23	0	0	6	0	94	6	35
2017	Information management	42	38	10	5	5	0	80	10	19
2017	Information technology	70	30	0	0	0	0	100	0	17
2017	Evaluation	52	44	4	0	0	0	96	0	25
2017	Policy	50	28	12	5	2	3	80	7	42
2017	Project management	53	36	5	3	3	0	89	6	66
2017	Other services to the public	48	43	0	9	0	0	91	9	33
2017	None of the above	59	34	3	3	0	0	93	3	59
2014	Communications or public affairs	54	29	6	11	0	0	83	11	35
2014	Administration and operations	57	26	10	3	3	0	83	6	120
2014	Human resources	60	20	15	5	0	0	80	5	20
2014	Financial management	65	17	12	6	0	0	82	6	35
2014	Information management	21	62	13	4	0	0	83	4	22
2014	Information technology	77	15	7	0	0	0	93	0	13
2014	Evaluation	53	38	3	3	3	0	91	6	32
2014	Other services to the public	44	40	8	5	3	0	84	8	75
2014	None of the above	47	32	13	7	1	0	79	8	105

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	35	40	15	10	0	0	0	75	10	40
2020	Administration and operations	48	35	13	2	1	1	0	83	3	91
2020	Human resources	29	29	22	20	0	0	0	58	20	21
2020	Financial management	54	27	14	2	3	0	0	81	5	36
2020	Information management	56	13	19	6	5	0	0	69	12	16
2020	Information technology	35	36	7	15	7	0	0	71	22	14
2020	Evaluation	67	17	8	8	0	0	0	83	8	12
2020	Policy	36	28	26	3	6	0	0	65	10	59
2020	Project management	33	39	18	8	1	0	0	73	9	87
2020	Other services to the public	32	53	10	5	0	0	0	85	5	39
2020	None of the above	35	31	29	5	0	0	0	66	5	38
2019	Communications or public affairs	30	57	13	0	0	0	0	87	0	40
2019	Administration and operations	53	26	15	5	0	0	1	80	5	82
2019	Human resources	27	50	14	9	0	0	0	77	9	22
2019	Financial management	52	22	17	6	3	0	0	74	9	35
2019	Information management	44	19	19	12	0	0	6	67	13	16
2019	Information technology	53	13	34	0	0	0	0	66	0	15
2019	Evaluation	54	34	3	8	0	0	0	89	8	26
2019	Policy	39	45	8	5	3	0	0	84	8	59
2019	Project management	40	40	18	3	0	0	0	79	3	68
2019	Other services to the public	44	36	13	8	0	0	0	80	8	46
2019	None of the above	40	31	19	3	7	0	0	71	10	42
2018	Communications or public affairs	47	41	9	3	0	0	0	88	3	34
2018	Administration and operations	42	36	14	6	2	0	0	78	9	81
2018	Human resources	31	37	14	14	4	0	0	68	18	22
2018	Financial management	33	61	3	3	0	0	0	94	3	33
2018	Information management	45	35	15	0	5	0	0	80	5	20
2018	Information technology	62	8	14	8	8	0	0	70	16	13
2018	Evaluation	46	50	4	0	0	0	0	96	0	24
2018	Policy	46	44	5	3	2	0	0	90	5	41
2018	Project management	39	30	17	10	4	0	0	69	14	77
2018	Other services to the public	55	22	14	6	3	0	0	77	9	35
2018	None of the above	37	38	17	3	2	0	2	77	5	40
2017	Communications or public affairs	41	39	13	7	0	0	0	80	7	41
2017	Administration and operations	52	35	9	2	1	0	0	87	3	86
2017	Human resources	42	21	17	5	15	0	0	63	20	19
2017	Financial management	37	52	8	3	0	0	0	89	3	35
2017	Information management	61	23	11	0	5	0	0	84	5	19
2017	Information technology	47	42	6	6	0	0	0	88	6	17
2017	Evaluation	41	35	20	4	0	0	0	77	4	26
2017	Policy	43	36	12	7	2	0	0	79	9	42
2017	Project management	29	46	17	7	0	0	2	76	7	66
2017	Other services to the public	30	37	24	9	0	0	0	67	9	33
2017	None of the above	27	48	11	10	3	0	0	75	14	59
2014	Communications or public affairs	32	60	9	0	0	0	0	91	0	35
2014	Administration and operations	45	39	11	3	1	0	0	84	4	120
2014	Human resources	25	20	35	10	5	0	5	48	16	20
2014	Financial management	34	37	14	3	12	0	0	71	15	35
2014	Information management	9	44	25	13	9	0	0	53	22	22
2014	Information technology	23	62	0	8	7	0	0	85	15	13
2014	Evaluation	37	38	13	12	0	0	0	75	12	32
2014	Other services to the public	33	31	25	9	1	0	0	64	11	75
2014	None of the above	34	39	13	10	4	0	0	73	14	105

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	10	33	37	15	5	0	0	20	43	40
2020	Administration and operations	3	12	35	32	16	2	0	49	16	91
2020	Human resources	5	25	30	30	9	0	0	39	30	20
2020	Financial management	6	8	36	20	30	0	0	50	14	36
2020	Information management	0	29	36	11	24	0	0	35	29	17
2020	Information technology	7	15	63	7	7	0	0	15	22	14
2020	Evaluation	8	0	67	25	0	0	0	25	8	12
2020	Policy	5	20	44	21	8	0	2	30	25	60
2020	Project management	8	25	36	18	11	0	1	30	34	87
2020	Other services to the public	2	17	50	25	5	0	0	30	20	41
2020	None of the above	6	22	38	23	11	0	0	34	28	37
2019	Communications or public affairs	7	32	44	10	7	0	0	17	39	41
2019	Administration and operations	1	8	50	19	19	1	1	39	10	83
2019	Human resources	9	32	41	14	4	0	0	18	41	22
2019	Financial management	6	6	37	26	26	0	0	51	12	35
2019	Information management	13	26	31	6	12	6	6	20	44	16
2019	Information technology	6	25	31	25	13	0	0	38	32	16
2019	Evaluation	7	12	43	26	11	0	0	38	19	26
2019	Policy	8	27	32	25	7	0	2	32	36	60
2019	Project management	6	13	40	31	10	0	0	41	19	68
2019	Other services to the public	2	11	61	21	5	0	0	26	14	46
2019	None of the above	5	29	26	24	14	2	0	38	35	42
2018	Communications or public affairs	3	29	50	15	0	3	0	15	33	34
2018	Administration and operations	6	17	38	31	7	0	0	38	23	81
2018	Human resources	5	29	48	14	4	0	0	19	34	21
2018	Financial management	5	20	39	30	7	0	0	36	25	33
2018	Information management	15	38	23	14	5	0	5	20	56	20
2018	Information technology	8	8	61	16	8	0	0	24	16	13
2018	Evaluation	4	21	54	13	9	0	0	21	25	24
2018	Policy	7	19	41	28	5	0	0	33	26	42
2018	Project management	9	22	38	17	13	0	0	30	32	76
2018	Other services to the public	6	21	31	30	12	0	0	42	27	33
2018	None of the above	15	15	29	23	18	0	0	41	30	39
2017	Communications or public affairs	15	30	31	17	7	0	0	24	45	41
2017	Administration and operations	7	14	32	24	18	1	3	44	22	86
2017	Human resources	10	16	53	16	5	0	0	21	26	19
2017	Financial management	6	13	36	29	12	3	0	43	20	35
2017	Information management	16	24	26	12	11	6	6	26	45	19
2017	Information technology	6	0	65	29	0	0	0	29	6	17
2017	Evaluation	8	23	50	8	11	0	0	19	31	26
2017	Policy	10	10	49	24	7	0	0	32	19	41
2017	Project management	7	29	45	12	5	0	2	17	37	66
2017	Other services to the public	12	18	45	12	9	0	3	22	32	33
2017	None of the above	9	25	44	18	3	0	0	22	34	59
2014	Communications or public affairs	9	23	43	11	9	0	6	21	33	35
2014	Administration and operations	0	15	38	27	16	0	4	45	16	120
2014	Human resources	0	25	35	20	15	0	5	37	26	20
2014	Financial management	0	20	38	34	9	0	0	42	20	35
2014	Information management	17	26	38	8	0	11	0	9	48	22
2014	Information technology	15	23	46	15	0	0	0	15	39	13
2014	Evaluation	7	26	34	27	6	0	0	33	33	32
2014	Other services to the public	3	24	46	17	10	0	0	28	27	75
2014	None of the above	5	24	39	25	6	0	1	32	29	105

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	2	15	20	37	23	2	0	61	18	40
2020	Administration and operations	1	5	25	34	32	1	1	67	7	91
2020	Human resources	0	5	20	28	47	0	0	75	5	21
2020	Financial management	0	6	11	28	52	3	0	83	6	36
2020	Information management	6	0	16	42	36	0	0	78	6	17
2020	Information technology	0	7	14	63	7	0	7	76	8	14
2020	Evaluation	0	8	25	50	17	0	0	67	8	12
2020	Policy	2	7	20	41	28	2	2	71	9	60
2020	Project management	4	13	22	33	27	1	0	60	18	86
2020	Other services to the public	2	7	17	43	30	0	0	73	10	41
2020	None of the above	3	6	20	41	30	0	0	71	9	36
2019	Communications or public affairs	2	14	15	39	29	0	0	69	17	41
2019	Administration and operations	0	9	32	27	29	2	1	58	9	83
2019	Human resources	0	5	32	32	27	4	0	62	5	22
2019	Financial management	3	6	22	31	35	3	0	68	9	35
2019	Information management	13	6	19	32	18	6	6	57	21	16
2019	Information technology	6	13	25	12	44	0	0	56	19	16
2019	Evaluation	3	19	27	24	26	0	0	50	23	26
2019	Policy	4	7	22	39	27	0	2	67	11	60
2019	Project management	1	10	18	46	24	0	0	70	12	67
2019	Other services to the public	5	12	20	38	26	0	0	64	16	45
2019	None of the above	5	15	24	31	25	0	0	56	20	42
2018	Communications or public affairs	3	14	29	24	26	3	0	52	18	34
2018	Administration and operations	7	17	23	30	19	4	0	50	25	81
2018	Human resources	5	16	23	34	23	0	0	57	20	21
2018	Financial management	3	13	35	29	19	0	0	48	17	33
2018	Information management	0	26	32	22	15	5	0	39	27	19
2018	Information technology	9	9	16	33	34	0	0	67	17	12
2018	Evaluation	0	17	29	37	17	0	0	54	17	24
2018	Policy	7	12	24	37	17	0	2	55	20	41
2018	Project management	8	16	28	28	20	0	0	48	24	77
2018	Other services to the public	3	3	26	45	24	0	0	68	6	34
2018	None of the above	3	18	31	20	26	3	0	47	21	39
2017	Communications or public affairs	5	2	39	29	25	0	0	54	7	41
2017	Administration and operations	6	8	35	26	22	0	3	50	15	86
2017	Human resources	0	5	26	47	21	0	0	68	5	19
2017	Financial management	3	17	19	38	20	3	0	60	21	35
2017	Information management	10	6	20	26	28	6	6	60	17	19
2017	Information technology	0	12	23	30	35	0	0	65	12	17
2017	Evaluation	4	12	29	46	8	0	0	54	17	24
2017	Policy	12	12	24	28	22	3	0	51	24	42
2017	Project management	9	11	34	25	19	0	3	45	20	65
2017	Other services to the public	6	6	35	25	28	0	0	52	13	32
2017	None of the above	9	16	19	32	25	0	0	57	24	59
2014	Communications or public affairs	3	6	26	37	23	0	6	64	9	35
2014	Administration and operations	6	11	27	29	23	0	3	54	18	120
2014	Human resources	5	20	21	30	19	0	5	52	26	20
2014	Financial management	6	17	23	37	17	0	0	54	23	35
2014	Information management	9	8	26	38	4	15	0	50	20	22
2014	Information technology	8	8	15	54	15	0	0	69	15	13
2014	Evaluation	7	13	35	33	13	0	0	46	20	32
2014	Other services to the public	8	22	33	28	6	1	1	36	30	75
2014	None of the above	7	21	34	26	12	0	1	38	28	105

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	7	25	48	15	3	0	2	18	33	40
2020	Administration and operations	5	16	42	23	13	1	0	37	21	92
2020	Human resources	10	29	33	18	9	0	0	28	39	21
2020	Financial management	6	6	23	43	22	0	0	65	11	35
2020	Information management	0	17	24	29	30	0	0	59	17	17
2020	Information technology	0	28	43	22	7	0	0	29	28	14
2020	Evaluation	33	8	42	8	8	0	0	17	42	12
2020	Policy	2	22	40	15	16	2	3	33	25	60
2020	Project management	19	24	34	15	7	0	1	22	43	87
2020	Other services to the public	22	17	32	19	9	0	0	29	39	41
2020	None of the above	14	22	43	13	8	0	0	21	35	37
2019	Communications or public affairs	10	34	34	12	7	0	2	20	45	41
2019	Administration and operations	4	18	39	26	12	0	1	38	22	83
2019	Human resources	22	23	19	27	9	0	0	36	46	22
2019	Financial management	6	12	26	36	20	0	0	56	18	35
2019	Information management	6	19	44	0	18	6	6	21	29	16
2019	Information technology	13	0	39	34	13	0	0	47	13	15
2019	Evaluation	19	11	43	8	18	0	0	26	31	26
2019	Policy	5	19	35	22	17	0	2	39	25	59
2019	Project management	7	24	38	20	9	0	2	30	31	68
2019	Other services to the public	15	26	33	15	10	0	0	26	41	46
2019	None of the above	10	20	33	21	14	2	0	36	31	42
2018	Communications or public affairs	11	27	38	17	6	0	0	23	38	34
2018	Administration and operations	12	21	40	17	9	0	1	26	34	81
2018	Human resources	10	34	15	28	13	0	0	42	43	21
2018	Financial management	3	17	46	28	6	0	0	34	20	32
2018	Information management	11	25	33	6	15	10	0	23	40	19
2018	Information technology	8	30	38	8	16	0	0	24	38	13
2018	Evaluation	20	29	38	0	13	0	0	13	49	24
2018	Policy	12	14	38	21	14	0	0	36	26	42
2018	Project management	17	30	38	11	4	0	0	15	47	77
2018	Other services to the public	15	32	26	18	9	0	0	27	46	34
2018	None of the above	13	23	21	28	13	0	3	42	37	39
2017	Communications or public affairs	27	19	39	7	7	0	0	14	47	41
2017	Administration and operations	12	26	42	9	9	0	2	19	38	86
2017	Human resources	5	21	37	26	11	0	0	37	26	19
2017	Financial management	9	25	29	28	10	0	0	38	34	35
2017	Information management	10	26	33	0	24	6	0	26	39	18
2017	Information technology	6	38	19	25	12	0	0	37	44	16
2017	Evaluation	27	39	19	15	0	0	0	15	66	26
2017	Policy	19	19	26	26	9	0	0	35	38	42
2017	Project management	32	35	27	5	0	0	1	5	68	66
2017	Other services to the public	28	25	30	12	6	0	0	18	52	33
2017	None of the above	33	25	25	4	10	0	4	14	60	59
2014	Communications or public affairs	14	14	49	14	6	0	3	21	29	35
2014	Administration and operations	14	20	37	13	13	0	3	27	35	120
2014	Human resources	0	20	30	20	25	0	5	48	21	20
2014	Financial management	8	24	39	23	6	0	0	29	32	35
2014	Information management	21	9	38	22	0	11	0	24	33	22
2014	Information technology	23	23	23	8	15	0	8	25	50	13
2014	Evaluation	23	33	25	13	6	0	0	19	56	31
2014	Other services to the public	20	32	31	9	5	0	3	15	54	75
2014	None of the above	17	28	32	15	6	0	2	22	45	105

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Communications or public affairs	5	22	40	30	2	0	0	33	27	40
2020

2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.