2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 53 6 3 0 0 0 91 3 34
2020 IS-04 40 60 0 0 0 0 0 100 0 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 85 6 9 0 0 0 0 91 0 34
2020 IS-04 87 7 7 0 0 0 0 93 0 15
2017 IS 84 8 5 3 0 0 0 92 3 37
2017 IS-04 70 23 8 0 0 0 0 92 0 13
2014 IS 83 7 3 7 0 0 0 90 7 29
2014 IS-04 80 0 0 20 0 0 0 80 20 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 47 9 6 0 0 0 85 6 34
2020 IS-04 53 40 7 0 0 0 0 93 0 15
2019 IS 57 32 3 5 3 0 0 89 8 37
2019 IS-04 69 25 6 0 0 0 0 94 0 16
2017 IS 68 16 5 8 3 0 0 84 11 38
2017 IS-04 42 44 0 14 0 0 0 86 14 14
2014 IS 62 31 0 0 7 0 0 93 7 29
2014 IS-04 50 40 0 0 10 0 0 90 10 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 50 12 3 3 0 0 82 6 34
2020 IS-04 33 60 7 0 0 0 0 93 0 15
2019 IS 38 51 8 0 3 0 0 89 3 37
2019 IS-04 50 44 6 0 0 0 0 94 0 16
2018 IS 31 47 13 6 3 0 0 78 9 32
2018 IS-04 30 60 10 0 0 0 0 90 0 10
2017 IS 48 37 5 8 3 0 0 84 10 38
2017 IS-04 37 42 14 7 0 0 0 79 7 14
2014 IS 41 41 7 7 0 0 3 86 7 29
2014 IS-04 40 50 10 0 0 0 0 90 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 36 12 0 0 0 0 88 0 33
2020 IS-04 47 40 13 0 0 0 0 87 0 15
2019 IS 56 39 0 3 3 0 0 94 6 36
2019 IS-04 47 53 0 0 0 0 0 100 0 15
2017 IS 69 31 0 0 0 0 0 100 0 38
2017 IS-04 51 49 0 0 0 0 0 100 0 14
2014 IS 72 24 3 0 0 0 0 97 0 29
2014 IS-04 70 20 10 0 0 0 0 90 0 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 29 18 3 0 0 0 79 3 34
2020 IS-04 47 40 13 0 0 0 0 87 0 15
2019 IS 57 24 14 3 3 0 0 81 5 37
2019 IS-04 63 31 6 0 0 0 0 94 0 16
2018 IS 66 31 0 3 0 0 0 97 3 32
2018 IS-04 70 30 0 0 0 0 0 100 0 10
2017 IS 58 34 0 5 3 0 0 92 8 38
2017 IS-04 51 42 0 7 0 0 0 93 7 14
2014 IS 55 34 0 10 0 0 0 90 10 29
2014 IS-04 50 50 0 0 0 0 0 100 0 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 29 15 6 0 0 0 79 6 34
2020 IS-04 47 27 20 7 0 0 0 73 7 15
2019 IS 46 30 14 11 0 0 0 76 11 37
2019 IS-04 50 19 19 13 0 0 0 69 13 16
2018 IS 44 38 9 6 3 0 0 81 9 32
2018 IS-04 50 20 10 20 0 0 0 70 20 10
2017 IS 37 47 5 8 3 0 0 84 10 38
2017 IS-04 37 49 7 7 0 0 0 86 7 14
2014 IS 45 38 10 7 0 0 0 83 7 29
2014 IS-04 60 30 0 10 0 0 0 90 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 29 9 3 3 0 0 85 6 34
2020 IS-04 47 33 13 7 0 0 0 80 7 15
2019 IS 27 49 8 11 5 0 0 76 16 37
2019 IS-04 19 44 13 19 6 0 0 63 25 16
2018 IS 25 53 9 9 3 0 0 78 13 32
2018 IS-04 50 20 20 10 0 0 0 70 10 10
2017 IS 32 37 10 16 5 0 0 69 21 38
2017 IS-04 30 35 14 14 7 0 0 65 21 14
2014 IS 41 38 10 7 3 0 0 79 10 29
2014 IS-04 50 30 0 10 10 0 0 80 20 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 47 15 6 0 0 0 79 6 34
2020 IS-04 33 47 13 7 0 0 0 80 7 15
2019 IS 46 32 8 8 5 0 0 78 14 37
2019 IS-04 50 19 13 13 6 0 0 69 19 16
2018 IS 34 50 9 3 3 0 0 84 6 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 29 47 8 10 5 0 0 76 16 38
2017 IS-04 37 28 7 21 7 0 0 65 28 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 68 29 0 3 0 0 0 97 3 34
2020 IS-04 67 27 0 7 0 0 0 93 7 15
2019 IS 54 35 8 0 3 0 0 89 3 37
2019 IS-04 56 25 19 0 0 0 0 81 0 16
2018 IS 53 41 3 3 0 0 0 94 3 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 48 42 10 0 0 0 0 90 0 38
2017 IS-04 37 49 14 0 0 0 0 86 0 14
2014 IS 45 52 0 3 0 0 0 97 3 29
2014 IS-04 40 60 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 38 15 3 0 0 0 82 3 34
2020 IS-04 33 47 20 0 0 0 0 80 0 15
2019 IS 54 24 11 3 8 0 0 78 11 37
2019 IS-04 56 6 19 6 13 0 0 63 19 16
2018 IS 31 59 3 3 3 0 0 91 6 32
2018 IS-04 40 40 10 10 0 0 0 80 10 10
2017 IS 35 50 5 8 3 0 0 84 10 38
2017 IS-04 37 42 7 14 0 0 0 79 14 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 29 9 3 0 0 0 88 3 34
2020 IS-04 53 33 7 7 0 0 0 87 7 15
2019 IS 65 27 3 5 0 0 0 92 5 37
2019 IS-04 63 19 6 13 0 0 0 81 13 16
2018 IS 53 38 9 0 0 0 0 91 0 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 50 45 5 0 0 0 0 95 0 38
2017 IS-04 58 35 7 0 0 0 0 93 0 14
2014 IS 72 24 3 0 0 0 0 97 0 29
2014 IS-04 90 10 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 29 62 9 0 0 0 0 91 0 34
2020 IS-04 27 60 13 0 0 0 0 87 0 15
2019 IS 38 46 8 5 3 0 0 84 8 37
2019 IS-04 31 50 13 6 0 0 0 81 6 16
2018 IS 25 56 6 6 6 0 0 81 13 32
2018 IS-04 30 60 0 10 0 0 0 90 10 10
2017 IS 35 45 16 5 0 0 0 79 5 38
2017 IS-04 37 28 35 0 0 0 0 65 0 14
2014 IS 21 59 10 10 0 0 0 79 10 29
2014 IS-04 10 70 20 0 0 0 0 80 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 53 41 6 0 0 0 0 94 0 34
2020 IS-04 40 53 7 0 0 0 0 93 0 15
2019 IS 46 41 11 3 0 0 0 86 3 37
2019 IS-04 38 38 25 0 0 0 0 75 0 16
2018 IS 38 50 6 3 3 0 0 88 6 32
2018 IS-04 60 20 10 10 0 0 0 80 10 10
2017 IS 32 45 16 8 0 0 0 76 8 38
2017 IS-04 30 35 28 7 0 0 0 65 7 14
2014 IS 38 48 7 7 0 0 0 86 7 29
2014 IS-04 40 60 0 0 0 0 0 100 0 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 44 12 0 0 0 0 88 0 34
2020 IS-04 47 40 13 0 0 0 0 87 0 15
2019 IS 51 32 11 3 3 0 0 84 5 37
2019 IS-04 44 38 13 6 0 0 0 81 6 16
2018 IS 34 53 9 0 3 0 0 88 3 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 40 47 8 5 0 0 0 87 5 38
2017 IS-04 37 49 7 7 0 0 0 86 7 14
2014 IS 48 34 7 10 0 0 0 83 10 29
2014 IS-04 50 40 10 0 0 0 0 90 0 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 53 29 15 3 0 0 0 82 3 34
2020 IS-04 47 33 13 7 0 0 0 80 7 15
2019 IS 65 19 11 5 0 0 0 84 5 37
2019 IS-04 63 13 19 6 0 0 0 75 6 16
2018 IS 53 34 9 3 0 0 0 88 3 32
2018 IS-04 50 30 10 10 0 0 0 80 10 10
2017 IS 52 27 16 5 0 0 0 79 5 37
2017 IS-04 51 28 14 7 0 0 0 79 7 14
2014 IS 55 31 7 7 0 0 0 86 7 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 35 38 18 9 0 0 0 74 9 34
2020 IS-04 40 33 20 7 0 0 0 73 7 15
2019 IS 36 50 11 3 0 0 0 86 3 36
2019 IS-04 40 47 13 0 0 0 0 87 0 15
2018 IS 50 38 9 3 0 0 0 88 3 32
2018 IS-04 60 20 20 0 0 0 0 80 0 10
2017 IS 45 34 14 8 0 0 0 79 8 38
2017 IS-04 56 28 9 7 0 0 0 84 7 14
2014 IS 24 62 14 0 0 0 0 86 0 29
2014 IS-04 40 50 10 0 0 0 0 90 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 35 38 12 6 0 0 18 44 34
2020 IS-04 7 40 27 20 7 0 0 27 47 15
2019 IS 5 32 49 8 5 0 0 14 38 37
2019 IS-04 13 19 56 6 6 0 0 13 31 16
2018 IS 3 25 53 16 0 3 0 16 29 32
2018 IS-04 0 50 30 20 0 0 0 20 50 10
2017 IS 14 29 31 18 8 0 0 26 42 38
2017 IS-04 23 21 42 14 0 0 0 14 44 14
2014 IS 10 21 45 14 3 0 7 19 33 29
2014 IS-04 20 10 60 10 0 0 0 10 30 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 18 24 38 21 0 0 59 18 34
2020 IS-04 0 13 20 47 20 0 0 67 13 15
2019 IS 3 11 16 46 24 0 0 70 14 37
2019 IS-04 0 13 6 63 19 0 0 81 13 16
2018 IS 3 13 28 28 25 3 0 55 16 32
2018 IS-04 0 20 20 30 30 0 0 60 20 10
2017 IS 5 3 39 32 21 0 0 53 8 38
2017 IS-04 14 0 21 44 21 0 0 65 14 14
2014 IS 3 14 24 31 21 0 7 56 19 29
2014 IS-04 10 10 30 40 10 0 0 50 20 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 29 53 12 3 0 0 15 32 34
2020 IS-04 7 20 60 7 7 0 0 13 27 15
2019 IS 11 30 38 14 8 0 0 22 41 37
2019 IS-04 13 31 44 6 6 0 0 13 44 16
2018 IS 9 28 38 16 9 0 0 25 38 32
2018 IS-04 20 20 50 0 10 0 0 10 40 10
2017 IS 24 18 37 11 10 0 0 21 42 38
2017 IS-04 28 14 35 23 0 0 0 23 42 14
2014 IS 14 24 41 14 3 0 3 18 39 29
2014 IS-04 20 20 60 0 0 0 0 0 40 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 24 44 29 0 0 0 29 26 34
2020 IS-04 0 20 60 20 0 0 0 20 20 15
2019 IS 8 24 51 11 5 0 0 16 32 37
2019 IS-04 13 19 56 6 6 0 0 13 31 16
2018 IS 0 19 47 28 6 0 0 34 19 32
2018 IS-04 0 40 50 10 0 0 0 10 40 10
2017 IS 3 14 50 24 10 0 0 34 16 38
2017 IS-04 0 23 49 28 0 0 0 28 23 14
2014 IS 3 10 52 17 14 0 3 32 14 29
2014 IS-04 10 20 60 10 0 0 0 10 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 15 36 30 9 0 0 39 24 33
2020 IS-04 7 20 27 40 7 0 0 47 27 15
2019 IS 19 19 30 30 3 0 0 32 38 37
2019 IS-04 13 25 25 38 0 0 0 38 38 16
2018 IS 3 19 34 28 9 6 0 40 23 32
2018 IS-04 0 20 30 40 10 0 0 50 20 10
2017 IS 3 13 57 16 8 3 0 25 17 37
2017 IS-04 0 7 65 21 7 0 0 28 7 14
2014 IS 14 24 38 7 17 0 0 24 38 29
2014 IS-04 20 30 40 0 10 0 0 10 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 6 27 33 30 0 0 64 9 33
2020 IS-04 0 7 27 47 20 0 0 67 7 15
2019 IS 0 8 32 41 19 0 0 59 8 37
2019 IS-04 0 13 25 38 25 0 0 63 13 16
2018 IS 3 13 28 38 16 3 0 55 16 32
2018 IS-04 0 10 20 50 20 0 0 70 10 10
2017 IS 3 3 29 37 21 5 3 63 6 38
2017 IS-04 7 7 14 44 21 7 0 70 15 14
2014 IS 0 10 38 17 31 0 3 50 11 29
2014 IS-04 0 20 40 20 10 0 10 33 22 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 9 44 35 9 0 0 44 12 34
2020 IS-04 0 7 53 27 13 0 0 40 7 15
2019 IS 3 22 32 35 8 0 0 43 24 37
2019 IS-04 6 19 25 44 6 0 0 50 25 16
2018 IS 3 19 38 19 22 0 0 41 22 32
2018 IS-04 10 20 20 30 20 0 0 50 30 10
2017 IS 8 5 56 19 5 0 5 26 14 37
2017 IS-04 14 0 42 37 0 0 7 39 15 14
2014 IS 10 17 31 17 21 0 3 39 29 29
2014 IS-04 20 0 50 10 20 0 0 30 20 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 0 9 26 53 12 0 0 65 9 34
2020 IS-04 0 0 40 47 13 0 0 60 0 15
2019 IS 3 14 41 32 11 0 0 43 16 37
2019 IS-04 0 13 50 31 6 0 0 38 13 16
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 26 24 3 0 3 3 72 3 34
2020 IS-04 27 27 33 7 0 0 7 57 7 15
2019 IS 32 41 8 8 5 3 3 77 14 37
2019 IS-04 19 44 13 13 6 6 0 67 20 16
2018 IS 39 32 16 0 3 6 3 79 4 31
2018 IS-04 30 40 30 0 0 0 0 70 0 10
2017 IS 27 34 5 13 5 11 5 72 22 38
2017 IS-04 16 21 14 14 7 21 7 51 29 14
2014 IS 31 41 7 10 7 0 3 75 18 29
2014 IS-04 20 50 10 10 10 0 0 70 20 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 24 12 6 0 0 0 82 6 33
2020 IS-04 53 20 13 13 0 0 0 73 13 15
2019 IS 46 19 19 14 3 0 0 65 16 37
2019 IS-04 31 19 25 19 6 0 0 50 25 16
2018 IS 55 23 13 3 3 3 0 80 7 31
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 42 31 8 14 5 0 0 73 19 38
2017 IS-04 28 35 7 30 0 0 0 63 30 14
2014 IS 48 38 7 7 0 0 0 86 7 29
2014 IS-04 40 50 0 10 0 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 74 24 3 0 0 0 0 97 0 34
2020 IS-04 67 27 7 0 0 0 0 93 0 15
2019 IS 67 19 8 6 0 0 0 86 6 36
2019 IS-04 50 31 19 0 0 0 0 81 0 16
2018 IS 72 22 0 6 0 0 0 94 6 32
2018 IS-04 60 30 0 10 0 0 0 90 10 10
2017 IS 50 31 16 3 0 0 0 82 3 38
2017 IS-04 51 21 28 0 0 0 0 72 0 14
2014 IS 52 41 3 3 0 0 0 93 3 29
2014 IS-04 50 40 0 10 0 0 0 90 10 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 68 24 9 0 0 0 0 91 0 34
2020 IS-04 47 40 13 0 0 0 0 87 0 15
2019 IS 59 19 14 5 3 0 0 78 8 37
2019 IS-04 44 25 25 0 6 0 0 69 6 16
2018 IS 58 35 3 3 0 0 0 94 3 31
2018 IS-04 50 40 10 0 0 0 0 90 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 32 0 0 0 6 0 100 0 34
2020 IS-04 53 40 0 0 0 7 0 100 0 15
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 26 6 3 0 0 0 91 3 34
2020 IS-04 67 27 7 0 0 0 0 93 0 15
2019 IS 68 22 5 5 0 0 0 89 5 37
2019 IS-04 44 38 13 6 0 0 0 81 6 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 35 12 6 0 0 0 82 6 34
2020 IS-04 47 27 13 13 0 0 0 73 13 15
2019 IS 49 30 14 5 3 0 0 78 8 37
2019 IS-04 44 25 19 6 6 0 0 69 13 16
2018 IS 50 38 3 9 0 0 0 88 9 32
2018 IS-04 40 40 0 20 0 0 0 80 20 10
2017 IS 37 37 10 10 5 0 0 74 16 38
2017 IS-04 37 14 28 21 0 0 0 51 21 14
2014 IS 45 41 10 3 0 0 0 86 3 29
2014 IS-04 40 40 20 0 0 0 0 80 0 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 58 21 15 0 3 3 0 81 3 33
2020 IS-04 53 27 13 0 0 7 0 86 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 45 3 3 0 0 0 94 3 33
2020 IS-04 47 40 7 7 0 0 0 87 7 15
2019 IS 57 35 3 3 3 0 0 92 5 37
2019 IS-04 56 31 6 0 6 0 0 88 6 16
2018 IS 56 31 9 3 0 0 0 88 3 32
2018 IS-04 50 30 20 0 0 0 0 80 0 10
2017 IS 48 37 5 5 5 0 0 84 10 38
2017 IS-04 44 35 7 7 7 0 0 79 14 14
2014 IS 45 41 7 7 0 0 0 86 7 29
2014 IS-04 30 60 0 10 0 0 0 90 10 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 50 50 34
2020 IS-04 40 60 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 26 6 0 0 0 3 94 0 34
2020 IS-04 47 40 13 0 0 0 0 87 0 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 53 29 15 3 0 0 0 82 3 34
2020 IS-04 33 47 13 7 0 0 0 80 7 15
2019 IS 62 24 8 0 5 0 0 86 5 37
2019 IS-04 56 25 13 0 6 0 0 81 6 16
2018 IS 59 31 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 53 24 13 8 3 0 0 76 10 38
2017 IS-04 37 28 21 7 7 0 0 65 14 14
2014 IS 72 21 0 3 3 0 0 93 7 29
2014 IS-04 80 10 0 0 10 0 0 90 10 10
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 32 6 0 0 0 0 94 0 34
2020 IS-04 53 40 7 0 0 0 0 93 0 15
2019 IS 41 49 8 0 0 3 0 92 0 37
2019 IS-04 38 44 13 0 0 6 0 87 0 16
2018 IS 59 31 3 3 3 0 0 91 6 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 48 42 3 5 0 3 0 92 5 38
2017 IS-04 44 42 0 7 0 7 0 92 8 14
2014 IS 41 34 10 7 0 7 0 81 7 29
2014 IS-04 40 40 10 10 0 0 0 80 10 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 65 29 6 0 0 0 0 94 0 34
2020 IS-04 60 33 7 0 0 0 0 93 0 15
2019 IS 54 35 11 0 0 0 0 89 0 37
2019 IS-04 38 50 13 0 0 0 0 88 0 16
2018 IS 56 34 3 3 3 0 0 91 6 32
2018 IS-04 40 60 0 0 0 0 0 100 0 10
2017 IS 53 37 0 10 0 0 0 90 10 38
2017 IS-04 51 42 0 7 0 0 0 93 7 14
2014 IS 52 21 10 14 0 3 0 75 14 29
2014 IS-04 40 30 20 10 0 0 0 70 10 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 38 12 0 0 0 0 88 0 34
2020 IS-04 33 53 13 0 0 0 0 87 0 15
2019 IS 35 46 16 3 0 0 0 81 3 37
2019 IS-04 38 44 13 6 0 0 0 81 6 16
2018 IS 41 44 13 0 0 3 0 87 0 32
2018 IS-04 20 60 20 0 0 0 0 80 0 10
2017 IS 37 42 13 8 0 0 0 79 8 38
2017 IS-04 44 28 21 7 0 0 0 72 7 14
2014 IS 34 31 17 7 0 10 0 73 8 29
2014 IS-04 40 20 40 0 0 0 0 60 0 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 41 9 3 0 0 0 88 3 34
2020 IS-04 40 47 7 7 0 0 0 87 7 15
2019 IS 35 32 22 11 0 0 0 68 11 37
2019 IS-04 38 25 19 19 0 0 0 63 19 16
2018 IS 31 53 9 3 3 0 0 84 6 32
2018 IS-04 20 60 10 10 0 0 0 80 10 10
2017 IS 35 37 16 5 5 3 0 73 11 38
2017 IS-04 30 28 28 7 7 0 0 58 14 14
2014 IS 24 52 7 14 0 3 0 79 14 29
2014 IS-04 10 60 20 10 0 0 0 70 10 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 29 6 0 0 0 3 94 0 34
2020 IS-04 80 13 0 0 0 0 7 100 0 15
2019 IS 57 24 11 0 3 0 5 86 3 37
2019 IS-04 50 31 6 0 0 0 13 93 0 16
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 35 6 3 0 0 0 91 3 34
2020 IS-04 53 40 0 7 0 0 0 93 7 15
2019 IS 43 51 5 0 0 0 0 95 0 37
2019 IS-04 38 56 6 0 0 0 0 94 0 16
2018 IS 31 59 3 6 0 0 0 91 6 32
2018 IS-04 30 50 0 20 0 0 0 80 20 10
2017 IS 24 68 5 3 0 0 0 92 3 38
2017 IS-04 16 77 0 7 0 0 0 93 7 14
2014 IS 38 48 7 7 0 0 0 86 7 29
2014 IS-04 30 60 0 10 0 0 0 90 10 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 35 50 9 6 0 0 0 85 6 34
2020 IS-04 40 40 13 7 0 0 0 80 7 15
2019 IS 27 49 19 3 0 3 0 78 3 37
2019 IS-04 19 50 19 6 0 6 0 73 7 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 38 12 6 0 0 0 82 6 34
2020 IS-04 40 40 7 13 0 0 0 80 13 15
2019 IS 57 22 5 14 0 3 0 81 14 37
2019 IS-04 44 19 13 19 0 6 0 67 20 16
2018 IS 41 47 9 0 0 3 0 90 0 32
2018 IS-04 60 30 10 0 0 0 0 90 0 10
2017 IS 53 34 5 8 0 0 0 87 8 38
2017 IS-04 44 42 0 14 0 0 0 86 14 14
2014 IS 52 21 17 7 3 0 0 72 10 29
2014 IS-04 50 20 20 10 0 0 0 70 10 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 41 9 0 0 0 0 91 0 34
2020 IS-04 47 47 7 0 0 0 0 93 0 15
2019 IS 51 32 16 0 0 0 0 84 0 37
2019 IS-04 31 38 31 0 0 0 0 69 0 16
2018 IS 53 38 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 24 21 9 3 6 0 66 13 34
2020 IS-04 33 20 27 13 0 7 0 57 14 15
2019 IS 30 24 19 5 11 8 3 61 18 37
2019 IS-04 13 19 31 0 13 19 6 42 17 16
2018 IS 31 28 19 3 3 13 3 70 7 32
2018 IS-04 20 40 20 0 0 10 10 75 0 10
2017 IS 27 37 10 16 5 0 5 67 22 38
2017 IS-04 30 28 7 28 0 0 7 62 30 14
2014 IS 21 38 14 7 10 10 0 65 19 29
2014 IS-04 10 50 30 0 0 10 0 67 0 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 26 21 6 3 0 0 71 9 34
2020 IS-04 47 20 27 0 7 0 0 67 7 15
2019 IS 32 43 11 11 0 0 3 78 11 37
2019 IS-04 19 56 19 6 0 0 0 75 6 16
2018 IS 34 44 6 9 3 3 0 81 13 32
2018 IS-04 40 30 10 20 0 0 0 70 20 10
2017 IS 50 39 5 0 3 3 0 92 3 38
2017 IS-04 51 49 0 0 0 0 0 100 0 14
2014 IS 48 34 3 7 0 7 0 89 7 29
2014 IS-04 50 40 0 10 0 0 0 90 10 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 21 26 21 18 15 0 0 47 32 34
2020 IS-04 20 33 20 0 27 0 0 53 27 15
2019 IS 11 41 22 0 19 8 0 56 21 37
2019 IS-04 13 31 25 0 19 13 0 50 21 16
2018 IS 22 31 25 16 6 0 0 53 22 32
2018 IS-04 10 30 40 10 10 0 0 40 20 10
2017 IS 26 16 21 16 10 5 5 47 30 38
2017 IS-04 21 21 28 23 7 0 0 42 30 14
2014 IS 34 38 10 3 7 3 3 78 11 29
2014 IS-04 40 20 30 0 10 0 0 60 10 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 53 21 15 3 3 3 3 78 6 34
2020 IS-04 47 27 13 7 0 0 7 79 7 15
2019 IS 59 19 11 11 0 0 0 78 11 37
2019 IS-04 50 19 19 13 0 0 0 69 13 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 18 18 3 3 0 3 76 6 34
2020 IS-04 53 13 20 7 0 0 7 71 7 15
2019 IS 67 28 0 3 0 3 0 97 3 36
2019 IS-04 63 31 0 6 0 0 0 94 6 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 76 18 0 0 0 3 3 100 0 34
2020 IS-04 73 20 0 0 0 0 7 100 0 15
2019 IS 86 3 3 0 3 5 0 94 3 37
2019 IS-04 88 0 6 0 0 6 0 93 0 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 82 9 3 0 0 0 6 97 0 34
2020 IS-04 73 13 7 0 0 0 7 93 0 15
2019 IS 94 3 3 0 0 0 0 97 0 36
2019 IS-04 94 6 0 0 0 0 0 100 0 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 44 47 9 0 0 0 0 91 0 34
2020 IS-04 47 47 7 0 0 0 0 93 0 15
2019 IS 43 46 8 3 0 0 0 89 3 37
2019 IS-04 31 50 19 0 0 0 0 81 0 16
2018 IS 41 44 13 0 3 0 0 84 3 32
2018 IS-04 20 70 10 0 0 0 0 90 0 10
2017 IS 24 60 8 5 0 3 0 87 5 38
2017 IS-04 16 70 7 7 0 0 0 86 7 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 41 9 0 0 0 0 91 0 34
2020 IS-04 40 53 7 0 0 0 0 93 0 15
2019 IS 51 46 3 0 0 0 0 97 0 37
2019 IS-04 31 63 6 0 0 0 0 94 0 16
2018 IS 56 41 3 0 0 0 0 97 0 32
2018 IS-04 60 40 0 0 0 0 0 100 0 10
2017 IS 53 39 5 3 0 0 0 92 3 38
2017 IS-04 44 42 14 0 0 0 0 86 0 14
2014 IS 62 24 0 10 0 3 0 89 11 29
2014 IS-04 70 20 0 10 0 0 0 90 10 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 39 48 12 0 0 0 0 88 0 33
2020 IS-04 21 64 14 0 0 0 0 86 0 14
2019 IS 54 38 5 3 0 0 0 92 3 37
2019 IS-04 44 38 13 6 0 0 0 81 6 16
2018 IS 44 53 3 0 0 0 0 97 0 32
2018 IS-04 40 60 0 0 0 0 0 100 0 10
2017 IS 42 42 13 0 3 0 0 84 3 38
2017 IS-04 37 49 14 0 0 0 0 86 0 14
2014 IS 59 31 0 3 3 3 0 93 7 29
2014 IS-04 60 40 0 0 0 0 0 100 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 35 9 0 3 6 0 88 3 34
2020 IS-04 47 27 13 0 7 7 0 79 7 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 52 39 6 0 0 3 0 94 0 33
2020 IS-04 53 33 7 0 0 7 0 93 0 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 71 18 12 0 0 0 0 88 0 34
2020 IS-04 60 27 13 0 0 0 0 87 0 15
2019 IS 70 27 3 0 0 0 0 97 0 37
2019 IS-04 63 31 6 0 0 0 0 94 0 16
2018 IS 63 38 0 0 0 0 0 100 0 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 58 39 3 0 0 0 0 97 0 38
2017 IS-04 44 56 0 0 0 0 0 100 0 14
2014 IS 76 21 0 3 0 0 0 97 3 29
2014 IS-04 80 10 0 10 0 0 0 90 10 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 68 24 9 0 0 0 0 91 0 34
2020 IS-04 60 33 7 0 0 0 0 93 0 15
2019 IS 68 22 8 3 0 0 0 89 3 37
2019 IS-04 56 31 13 0 0 0 0 88 0 16
2018 IS 63 25 9 0 3 0 0 88 3 32
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 53 39 5 0 0 3 0 95 0 38
2017 IS-04 51 49 0 0 0 0 0 100 0 14
2014 IS 72 24 3 0 0 0 0 97 0 29
2014 IS-04 80 20 0 0 0 0 0 100 0 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 26 12 0 0 0 0 88 0 34
2020 IS-04 53 40 7 0 0 0 0 93 0 15
2019 IS 70 19 8 3 0 0 0 89 3 37
2019 IS-04 56 31 13 0 0 0 0 88 0 16
2018 IS 63 19 13 6 0 0 0 81 6 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 56 34 10 0 0 0 0 90 0 38
2017 IS-04 58 28 14 0 0 0 0 86 0 14
2014 IS 72 21 3 3 0 0 0 93 3 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 24 15 6 6 0 0 74 12 34
2020 IS-04 40 40 7 7 7 0 0 80 13 15
2019 IS 57 16 14 11 3 0 0 73 14 37
2019 IS-04 50 25 13 13 0 0 0 75 13 16
2018 IS 53 28 9 6 3 0 0 81 9 32
2018 IS-04 40 30 10 20 0 0 0 70 20 10
2017 IS 48 24 13 3 3 10 0 80 6 38
2017 IS-04 51 21 14 0 7 7 0 77 8 14
2014 IS 69 21 3 3 3 0 0 90 7 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 IS 29 35 35 34
2020 IS-04 20 33 47 15
2019 IS 14 43 43 37
2019 IS-04 6 56 38 16
2018 IS 22 25 53 32
2018 IS-04 30 30 40 10
2017 IS 10 34 55 38
2017 IS-04 14 35 51 14
2014 IS 10 52 38 29
2014 IS-04 0 70 30 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 IS 20 10 40 0 10 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 14 86 37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 26 12 18 0 0 38 6 68 0 34
2020 IS-04 20 13 20 0 0 33 13 63 0 15
2019 IS 14 16 27 0 3 32 8 50 5 37
2019 IS-04 6 13 25 0 6 50 0 38 13 16
2018 IS 13 31 13 0 3 31 9 74 5 32
2018 IS-04 10 40 10 0 0 30 10 83 0 10
2017 IS 19 18 18 3 3 31 8 61 9 38
2017 IS-04 16 14 21 0 0 35 14 58 0 14
2014 IS 24 28 10 7 0 21 10 75 10 29
2014 IS-04 20 60 0 0 0 20 0 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 53 24 18 0 0 6 0 81 0 34
2020 IS-04 40 33 20 0 0 7 0 79 0 15
2019 IS 46 30 11 3 3 8 0 82 6 37
2019 IS-04 31 38 13 0 6 13 0 79 7 16
2018 IS 41 41 13 0 0 6 0 87 0 32
2018 IS-04 40 40 10 0 0 10 0 89 0 10
2017 IS 42 31 18 3 3 3 0 76 5 38
2017 IS-04 37 35 21 0 0 7 0 77 0 14
2014 IS 48 28 14 3 0 7 0 81 4 29
2014 IS-04 50 50 0 0 0 0 0 100 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 32
2018 IS-04 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 18 24 0 0 32 3 64 0 34
2020 IS-04 20 13 27 0 0 33 7 56 0 15
2019 IS 16 14 27 0 0 35 8 52 0 37
2019 IS-04 6 6 31 0 0 56 0 29 0 16
2018 IS 19 28 13 0 0 31 9 79 0 32
2018 IS-04 10 40 10 0 0 30 10 83 0 10
2017 IS 10 13 18 0 0 50 8 56 0 38
2017 IS-04 14 7 28 0 0 51 0 43 0 14
2014 IS 31 14 10 0 0 34 10 81 0 29
2014 IS-04 30 30 0 0 0 30 10 100 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 41 35 18 0 0 6 0 81 0 34
2020 IS-04 40 33 20 0 0 7 0 79 0 15
2019 IS 46 35 8 0 0 11 0 91 0 37
2019 IS-04 31 38 13 0 0 19 0 85 0 16
2018 IS 50 28 13 0 0 9 0 86 0 32
2018 IS-04 50 30 10 0 0 10 0 89 0 10
2017 IS 34 31 18 0 0 16 0 78 0 38
2017 IS-04 28 28 21 0 0 23 0 73 0 14
2014 IS 66 17 10 0 0 7 0 89 0 29
2014 IS-04 70 30 0 0 0 0 0 100 0 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 44 15 3 6 0 0 76 9 34
2020 IS-04 20 40 20 7 13 0 0 60 20 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 35 9 9 0 0 0 82 9 34
2020 IS-04 40 40 13 7 0 0 0 80 7 15
2019 IS 49 32 14 5 0 0 0 81 5 37
2019 IS-04 44 25 19 13 0 0 0 69 13 16
2018 IS 47 31 16 3 3 0 0 78 6 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 35 30 16 13 3 3 0 66 17 37
2017 IS-04 28 35 14 14 9 0 0 63 23 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 32 26 26 12 0 0 35 38 34
2020 IS-04 0 27 27 33 13 0 0 27 47 15
2019 IS 8 46 22 19 5 0 0 54 24 37
2019 IS-04 6 50 13 31 0 0 0 56 31 16
2018 IS 3 41 31 22 3 0 0 44 25 32
2018 IS-04 0 40 30 30 0 0 0 40 30 10
2017 IS 21 26 29 19 5 0 0 47 24 38
2017 IS-04 21 28 28 23 0 0 0 49 23 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 35 35 15 9 0 0 41 24 34
2020 IS-04 0 27 47 13 13 0 0 27 27 15
2019 IS 8 41 30 11 11 0 0 49 22 37
2019 IS-04 6 31 38 13 13 0 0 38 25 16
2018 IS 6 41 44 9 0 0 0 47 9 32
2018 IS-04 0 20 70 10 0 0 0 20 10 10
2017 IS 13 39 29 10 8 0 0 52 18 38
2017 IS-04 7 42 37 0 14 0 0 49 14 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 29 24 15 9 0 0 53 24 34
2020 IS-04 20 33 20 27 0 0 0 53 27 15
2019 IS 19 35 24 16 5 0 0 54 22 37
2019 IS-04 19 44 25 13 0 0 0 63 13 16
2018 IS 13 44 22 9 9 3 0 58 19 32
2018 IS-04 10 40 40 10 0 0 0 50 10 10
2017 IS 27 33 24 11 5 0 0 60 16 37
2017 IS-04 23 47 23 0 8 0 0 70 8 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 26 38 24 9 3 0 0 65 12 34
2020 IS-04 20 47 20 13 0 0 0 67 13 15
2019 IS 43 41 8 8 0 0 0 84 8 37
2019 IS-04 44 44 13 0 0 0 0 88 0 16
2018 IS 44 31 19 6 0 0 0 75 6 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 47 37 8 5 0 3 0 87 5 38
2017 IS-04 49 37 0 7 0 7 0 92 8 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 24 35 21 18 3 0 0 59 21 34
2020 IS-04 13 47 7 33 0 0 0 60 33 15
2019 IS 32 35 19 11 3 0 0 68 14 37
2019 IS-04 25 38 25 13 0 0 0 63 13 16
2018 IS 35 32 26 6 0 0 0 68 6 31
2018 IS-04 30 40 30 0 0 0 0 70 0 10
2017 IS 24 39 24 5 8 0 0 63 13 38
2017 IS-04 23 56 7 14 0 0 0 79 14 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 18 41 21 3 9 0 9 65 13 34
2020 IS-04 20 47 7 7 13 0 7 71 21 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 44 21 3 0 0 0 76 3 34
2020 IS-04 33 47 13 7 0 0 0 80 7 15
2019 IS 41 35 16 8 0 0 0 76 8 37
2019 IS-04 38 25 31 6 0 0 0 63 6 16
2018 IS 22 53 19 3 3 0 0 75 6 32
2018 IS-04 40 40 10 10 0 0 0 80 10 10
2017 IS 24 50 13 8 5 0 0 74 13 38
2017 IS-04 30 49 7 7 7 0 0 79 14 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 50 29 15 0 0 0 56 15 34
2020 IS-04 0 53 33 13 0 0 0 53 13 15
2019 IS 22 27 30 22 0 0 0 49 22 37
2019 IS-04 13 31 31 25 0 0 0 44 25 16
2018 IS 19 44 34 0 3 0 0 63 3 32
2018 IS-04 10 40 50 0 0 0 0 50 0 10
2017 IS 21 31 27 10 10 0 0 52 21 38
2017 IS-04 28 21 37 7 7 0 0 49 14 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 38 26 21 15 0 0 0 65 15 34
2020 IS-04 20 40 27 13 0 0 0 60 13 15
2019 IS 30 41 19 8 3 0 0 70 11 37
2019 IS-04 31 38 19 13 0 0 0 69 13 16
2018 IS 28 31 28 6 3 3 0 61 10 32
2018 IS-04 30 30 40 0 0 0 0 60 0 10
2017 IS 24 34 31 5 5 0 0 58 10 38
2017 IS-04 30 35 21 7 7 0 0 65 14 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 24 18 9 3 0 0 71 12 34
2020 IS-04 40 27 27 7 0 0 0 67 7 15
2019 IS 57 22 8 8 5 0 0 78 14 37
2019 IS-04 38 31 13 19 0 0 0 69 19 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 27 27 27 12 6 0 0 55 18 33
2020 IS-04 20 20 40 20 0 0 0 40 20 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 3 41 38 18 0 0 0 44 18 34
2020 IS-04 7 47 33 13 0 0 0 53 13 15
2019 IS 30 46 19 5 0 0 0 76 5 37
2019 IS-04 31 56 13 0 0 0 0 88 0 16
2018 IS 26 42 23 10 0 0 0 68 10 31
2018 IS-04 20 50 30 0 0 0 0 70 0 10
2017 IS 31 27 24 13 5 0 0 58 18 38
2017 IS-04 14 37 42 0 7 0 0 51 7 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 55 36 3 3 3 0 0 91 6 33
2020 IS-04 50 43 0 7 0 0 0 93 7 14
2019 IS 65 27 8 0 0 0 0 92 0 37
2019 IS-04 56 31 13 0 0 0 0 88 0 16
2018 IS 59 31 9 0 0 0 0 91 0 32
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2017 IS 65 18 8 5 3 0 0 84 8 38
2017 IS-04 56 21 16 7 0 0 0 77 7 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 39 9 0 3 0 0 88 3 33
2020 IS-04 36 43 21 0 0 0 0 79 0 14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 85 15 0 0 0 0 0 100 0 33
2020 IS-04 71 29 0 0 0 0 0 100 0 14
2019 IS 81 11 5 3 0 0 0 92 3 37
2019 IS-04 81 6 6 6 0 0 0 88 6 16
2018 IS 75 13 6 0 0 0 6 93 0 32
2018 IS-04 70 10 10 0 0 0 10 89 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 91 9 0 0 0 0 0 100 0 33
2020 IS-04 86 14 0 0 0 0 0 100 0 14
2019 IS 81 11 3 3 3 0 0 92 5 37
2019 IS-04 81 13 0 0 6 0 0 94 6 16
2018 IS 88 3 3 0 3 0 3 94 3 32
2018 IS-04 90 0 0 0 0 0 10 100 0 10
2017 IS 69 18 8 3 3 0 0 87 5 38
2017 IS-04 72 21 0 0 7 0 0 93 7 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 75 16 9 0 0 0 0 91 0 32
2020 IS-04 69 23 8 0 0 0 0 92 0 13
2019 IS 59 30 5 3 3 0 0 89 5 37
2019 IS-04 50 31 13 6 0 0 0 81 6 16
2018 IS 53 44 0 0 0 0 3 100 0 32
2018 IS-04 50 40 0 0 0 0 10 100 0 10
2017 IS 62 30 5 3 0 0 0 92 3 37
2017 IS-04 86 14 0 0 0 0 0 100 0 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 61 21 12 3 0 3 0 84 3 33
2020 IS-04 64 14 14 7 0 0 0 79 7 14
2019 IS 64 25 6 3 3 0 0 89 6 36
2019 IS-04 63 25 6 0 6 0 0 88 6 16
2018 IS 56 31 6 0 3 0 3 90 3 32
2018 IS-04 40 50 0 0 0 0 10 100 0 10
2017 IS 52 24 8 5 8 0 3 78 14 37
2017 IS-04 51 14 7 14 7 0 7 70 23 14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 79 0 0 3 0 0 18 96 4 33
2020 IS-04 57 0 0 0 0 0 43 100 0 14
2019 IS 54 14 8 0 0 0 24 89 0 37
2019 IS-04 63 0 0 0 0 0 38 100 0 16
2018 IS 41 16 6 0 0 0 38 90 0 32
2018 IS-04 40 0 0 0 0 0 60 100 0 10
2017 IS 44 19 8 0 3 0 27 85 4 37
2017 IS-04 51 0 0 0 0 0 49 100 0 14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 79 15 6 0 0 0 0 94 0 34
2020 IS-04 73 27 0 0 0 0 0 100 0 15
2019 IS 86 11 3 0 0 0 0 97 0 37
2019 IS-04 88 13 0 0 0 0 0 100 0 16
2018 IS 66 19 13 0 0 0 3 87 0 32
2018 IS-04 40 20 30 0 0 0 10 67 0 10
2017 IS 73 24 3 0 0 0 0 97 0 37
2017 IS-04 79 21 0 0 0 0 0 100 0 14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 71 15 12 3 0 0 0 85 3 34
2020 IS-04 60 33 7 0 0 0 0 93 0 15
2019 IS 70 14 5 8 3 0 0 84 11 37
2019 IS-04 56 19 6 13 6 0 0 75 19 16
2018 IS 53 28 6 9 3 0 0 81 13 32
2018 IS-04 40 30 20 10 0 0 0 70 10 10
2017 IS 65 16 5 3 5 0 5 86 9 37
2017 IS-04 72 14 0 0 7 0 7 92 8 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 32 29 26 12 0 0 0 62 12 34
2020 IS-04 33 33 13 20 0 0 0 67 20 15
2019 IS 54 30 8 5 0 0 3 86 6 37
2019 IS-04 44 31 13 13 0 0 0 75 13 16
2018 IS 44 34 13 6 0 0 3 81 6 32
2018 IS-04 30 50 10 10 0 0 0 80 10 10
2017 IS 32 46 22 0 0 0 0 78 0 37
2017 IS-04 28 42 30 0 0 0 0 70 0 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 12 62 21 6 0 0 0 74 6 34
2020 IS-04 0 80 13 7 0 0 0 80 7 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 6 35 35 24 0 0 0 41 24 34
2020 IS-04 0 33 47 20 0 0 0 33 20 15
2019 IS 8 49 38 5 0 0 0 57 5 37
2019 IS-04 13 31 56 0 0 0 0 44 0 16
2018 IS 9 44 38 6 3 0 0 53 9 32
2018 IS-04 0 40 60 0 0 0 0 40 0 10
2017 IS 8 47 34 8 3 0 0 55 11 38
2017 IS-04 7 35 42 16 0 0 0 42 16 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 24 38 29 0 0 0 29 32 34
2020 IS-04 13 27 33 27 0 0 0 27 40 15
2019 IS 5 24 30 35 5 0 0 41 30 37
2019 IS-04 6 31 25 38 0 0 0 38 38 16
2018 IS 0 19 38 38 6 0 0 44 19 32
2018 IS-04 0 20 40 40 0 0 0 40 20 10
2017 IS 3 13 50 26 8 0 0 34 16 38
2017 IS-04 9 14 42 28 7 0 0 35 23 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 44 6 0 0 0 0 94 0 34
2020 IS-04 47 47 7 0 0 0 0 93 0 15
2019 IS 51 46 3 0 0 0 0 97 0 37
2019 IS-04 44 50 6 0 0 0 0 94 0 16
2018 IS 61 32 6 0 0 0 0 94 0 31
2018 IS-04 50 50 0 0 0 0 0 100 0 10
2017 IS 45 50 5 0 0 0 0 95 0 38
2017 IS-04 37 56 7 0 0 0 0 93 0 14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 35 12 3 3 0 0 82 6 34
2020 IS-04 47 27 13 7 7 0 0 73 13 15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 48 33 3 15 0 0 0 82 15 33
2020 IS-04 36 21 7 36 0 0 0 57 36 14

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 32 15 0 0 3 0 85 0 34
2020 IS-04 40 27 27 0 0 7 0 71 0 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 47 35 15 3 0 0 0 82 3 34
2020 IS-04 47 27 20 7 0 0 0 73 7 15
2019 IS 38 43 14 5 0 0 0 81 5 37
2019 IS-04 19 50 25 6 0 0 0 69 6 16
2018 IS 44 44 6 0 3 3 0 90 3 32
2018 IS-04 40 40 20 0 0 0 0 80 0 10
2017 IS 40 45 10 3 3 0 0 84 5 38
2017 IS-04 37 56 7 0 0 0 0 93 0 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 50 41 3 6 0 0 0 91 6 34
2020 IS-04 47 40 7 7 0 0 0 87 7 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 41 0 3 0 0 0 97 3 34
2020 IS-04 53 47 0 0 0 0 0 100 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 42 36 12 9 0 0 0 79 9 33
2020 IS-04 33 40 20 7 0 0 0 73 7 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 62 29 9 0 0 0 0 91 0 34
2020 IS-04 53 40 7 0 0 0 0 93 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 88 9 0 0 0 3 0 100 0 34
2020 IS-04 80 20 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 29 6 0 3 3 0 91 3 34
2020 IS-04 53 27 13 0 7 0 0 80 7 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 26 9 6 0 0 0 85 6 34
2020 IS-04 47 20 20 13 0 0 0 67 13 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 70 21 9 0 0 0 0 91 0 33
2020 IS-04 67 27 7 0 0 0 0 93 0 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 10 70 10 10 0 0 0 80 10 10
2019 IS 10 80 0 10 0 0 0 90 10 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 10 50 10 10 20 0 0 60 30 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 12 88 34
2020 IS-04 13 87 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 IS 21 79 34
2020 IS-04 33 67 15
2019 IS 24 76 37
2019 IS-04 38 63 16
2017 IS 21 79 38

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 56 29 6 3 0 3 3 91 3 34
2020 IS-04 40 33 7 7 0 7 7 85 8 15
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 9 76 15 0 90 10 34
2020 IS-04 13 67 20 0 83 17 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 IS 59 18 12 0 0 3 9 87 0 34
2020 IS-04 60 13 20 0 0 0 7 79 0 15
2019 IS 62 16 11 5 3 0 3 81 8 37
2019 IS-04 63 13 19 6 0 0 0 75 6 16
2018 IS 69 6 16 0 3 0 6 80 3 32
2018 IS-04 50 10 30 0 0 0 10 67 0 10
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