2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 27 2 1 0 0 0 97 1 92
2020 AS-01 63 33 2 2 0 0 0 95 2 43
2020 AS-02 62 35 4 0 0 0 0 96 0 26
2020 AS-03 80 20 0 0 0 0 0 100 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 95 4 1 0 0 0 0 99 0 91
2020 AS-01 95 2 2 0 0 0 0 98 0 43
2020 AS-02 88 12 0 0 0 0 0 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10
2017 AS 89 9 1 0 0 0 0 99 0 87
2017 AS-01 90 7 2 0 0 0 0 98 0 41
2017 AS-02 92 8 0 0 0 0 0 100 0 25
2017 AS-03 91 9 0 0 0 0 0 100 0 11
2014 AS 86 12 2 0 0 0 0 98 0 95
2014 AS-01 83 15 2 0 0 0 0 98 0 46
2014 AS-02 85 15 0 0 0 0 0 100 0 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 37 5 1 0 0 0 93 1 92
2020 AS-01 49 40 9 2 0 0 0 88 2 43
2020 AS-02 58 38 4 0 0 0 0 96 0 26
2020 AS-03 80 20 0 0 0 0 0 100 0 10
2019 AS 55 34 4 5 1 0 0 89 7 91
2019 AS-01 49 34 6 9 3 0 0 83 11 35
2019 AS-02 58 35 4 4 0 0 0 92 4 26
2019 AS-03 64 27 9 0 0 0 0 91 0 11
2017 AS 54 36 2 7 1 0 0 90 8 87
2017 AS-01 49 39 0 10 2 0 0 88 12 41
2017 AS-02 60 36 4 0 0 0 0 96 0 25
2017 AS-03 64 27 0 9 0 0 0 91 9 11
2014 AS 66 25 3 3 2 0 0 91 5 95
2014 AS-01 56 30 4 6 2 0 0 87 9 46
2014 AS-02 73 23 4 0 0 0 0 96 0 26

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 42 8 2 2 0 0 88 4 91
2020 AS-01 44 47 2 5 2 0 0 91 7 43
2020 AS-02 40 48 12 0 0 0 0 88 0 25
2020 AS-03 60 30 10 0 0 0 0 90 0 10
2019 AS 34 42 7 15 2 0 0 76 18 91
2019 AS-01 31 40 6 17 6 0 0 71 23 35
2019 AS-02 27 54 8 12 0 0 0 81 12 26
2019 AS-03 55 27 9 9 0 0 0 82 9 11
2018 AS 41 34 7 12 6 0 0 75 18 83
2018 AS-01 42 33 8 11 6 0 0 75 17 36
2018 AS-02 38 29 4 21 8 0 0 67 29 24
2018 AS-03 60 30 0 0 10 0 0 90 10 10
2017 AS 34 37 10 15 3 0 0 71 18 87
2017 AS-01 32 37 7 22 2 0 0 69 24 41
2017 AS-02 28 40 16 12 4 0 0 68 16 25
2017 AS-03 64 27 9 0 0 0 0 91 0 11
2014 AS 51 28 7 8 5 0 0 79 14 95
2014 AS-01 46 30 9 11 4 0 0 76 15 46
2014 AS-02 54 27 8 8 4 0 0 81 11 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 31 1 1 0 0 0 98 1 91
2020 AS-01 62 33 2 2 0 0 0 95 2 42
2020 AS-02 62 38 0 0 0 0 0 100 0 26
2020 AS-03 80 20 0 0 0 0 0 100 0 10
2019 AS 56 34 6 2 2 0 0 90 4 89
2019 AS-01 56 32 3 3 6 0 0 88 9 34
2019 AS-02 44 48 8 0 0 0 0 92 0 25
2019 AS-03 73 27 0 0 0 0 0 100 0 11
2017 AS 59 35 3 3 0 0 0 93 3 87
2017 AS-01 57 34 2 7 0 0 0 90 7 41
2017 AS-02 64 32 4 0 0 0 0 96 0 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 72 25 1 1 1 0 0 97 2 95
2014 AS-01 65 32 2 0 0 0 0 98 0 46
2014 AS-02 77 19 0 0 4 0 0 96 4 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 18 1 0 1 0 0 98 1 92
2020 AS-01 79 19 0 0 2 0 0 98 2 43
2020 AS-02 73 27 0 0 0 0 0 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10
2019 AS 73 18 3 2 4 0 0 90 7 91
2019 AS-01 71 20 0 0 9 0 0 91 9 35
2019 AS-02 50 31 12 8 0 0 0 81 8 26
2019 AS-03 100 0 0 0 0 0 0 100 0 11
2018 AS 72 19 1 5 2 0 0 92 7 83
2018 AS-01 69 19 3 3 6 0 0 89 8 36
2018 AS-02 79 17 0 4 0 0 0 96 4 24
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 67 27 4 2 0 0 0 94 2 87
2017 AS-01 70 27 3 0 0 0 0 97 0 41
2017 AS-02 64 28 8 0 0 0 0 92 0 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 65 21 5 7 1 0 0 86 8 95
2014 AS-01 63 19 11 4 2 0 0 83 6 46
2014 AS-02 66 19 0 15 0 0 0 85 15 26

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 25 8 7 1 0 0 85 8 92
2020 AS-01 58 23 9 7 2 0 0 81 9 43
2020 AS-02 54 31 8 8 0 0 0 85 8 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 42 37 11 8 2 0 0 79 10 91
2019 AS-01 43 29 17 6 6 0 0 71 11 35
2019 AS-02 35 46 12 8 0 0 0 81 8 26
2019 AS-03 55 36 0 9 0 0 0 91 9 11
2018 AS 46 38 5 4 7 0 0 84 11 82
2018 AS-01 47 33 8 6 6 0 0 81 11 36
2018 AS-02 43 43 4 4 4 0 0 87 9 23
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 45 34 7 3 10 0 0 79 14 87
2017 AS-01 39 34 11 7 10 0 0 73 17 41
2017 AS-02 48 44 4 0 4 0 0 92 4 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 43 34 12 7 4 0 0 77 11 95
2014 AS-01 37 35 11 9 9 0 0 72 17 46
2014 AS-02 50 35 15 0 0 0 0 85 0 26

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 33 7 2 2 0 0 89 4 92
2020 AS-01 60 30 7 0 2 0 0 91 2 43
2020 AS-02 42 42 8 4 4 0 0 85 8 26
2020 AS-03 60 30 10 0 0 0 0 90 0 10
2019 AS 42 37 10 8 3 0 0 79 11 90
2019 AS-01 32 44 12 6 6 0 0 76 12 34
2019 AS-02 38 42 12 4 4 0 0 81 8 26
2019 AS-03 55 36 9 0 0 0 0 91 0 11
2018 AS 45 29 12 6 8 0 0 73 14 83
2018 AS-01 50 19 14 6 11 0 0 69 17 36
2018 AS-02 33 46 8 8 4 0 0 79 13 24
2018 AS-03 50 40 10 0 0 0 0 90 0 10
2017 AS 42 30 10 13 4 0 0 72 17 87
2017 AS-01 34 31 10 23 2 0 0 65 25 41
2017 AS-02 52 24 12 8 4 0 0 76 12 25
2017 AS-03 64 36 0 0 0 0 0 100 0 11
2014 AS 43 33 9 11 5 0 0 76 16 95
2014 AS-01 37 31 4 20 9 0 0 67 28 46
2014 AS-02 50 34 12 4 0 0 0 84 4 26

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 32 5 1 0 0 0 93 1 92
2020 AS-01 58 35 7 0 0 0 0 93 0 43
2020 AS-02 58 35 4 4 0 0 0 92 4 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 43 33 10 10 4 0 0 75 15 89
2019 AS-01 36 36 12 12 3 0 0 73 15 33
2019 AS-02 42 35 8 12 4 0 0 77 15 26
2019 AS-03 64 27 0 0 9 0 0 91 9 11
2018 AS 46 39 6 7 2 0 0 84 10 83
2018 AS-01 47 39 0 11 3 0 0 86 14 36
2018 AS-02 42 46 8 4 0 0 0 88 4 24
2018 AS-03 50 50 0 0 0 0 0 100 0 10
2017 AS 53 31 8 6 2 0 0 84 8 87
2017 AS-01 49 31 12 8 0 0 0 80 8 41
2017 AS-02 56 32 8 4 0 0 0 88 4 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 37 3 0 0 0 0 97 0 90
2020 AS-01 62 33 5 0 0 0 0 95 0 42
2020 AS-02 56 40 4 0 0 0 0 96 0 25
2020 AS-03 60 40 0 0 0 0 0 100 0 10
2019 AS 44 42 10 2 1 0 1 86 3 89
2019 AS-01 35 50 12 0 3 0 0 85 3 34
2019 AS-02 38 46 8 4 0 0 4 88 4 26
2019 AS-03 64 27 9 0 0 0 0 91 0 11
2018 AS 58 29 10 2 1 0 0 87 4 83
2018 AS-01 58 25 11 3 3 0 0 83 6 36
2018 AS-02 54 38 8 0 0 0 0 92 0 24
2018 AS-03 80 20 0 0 0 0 0 100 0 10
2017 AS 54 32 8 1 5 0 0 86 6 87
2017 AS-01 49 31 18 0 2 0 0 80 2 41
2017 AS-02 60 36 0 0 4 0 0 96 4 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11
2014 AS 52 35 11 2 1 0 0 86 3 95
2014 AS-01 50 29 17 2 2 0 0 78 4 46
2014 AS-02 58 38 4 0 0 0 0 96 0 26

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 25 5 4 3 0 0 87 8 92
2020 AS-01 65 19 7 7 2 0 0 84 9 43
2020 AS-02 46 38 8 4 4 0 0 85 8 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 47 34 11 6 2 0 0 81 8 90
2019 AS-01 44 35 12 6 3 0 0 79 9 34
2019 AS-02 42 35 15 8 0 0 0 77 8 26
2019 AS-03 55 36 9 0 0 0 0 91 0 11
2018 AS 48 35 2 6 9 0 0 83 15 81
2018 AS-01 56 26 3 9 6 0 0 82 15 34
2018 AS-02 33 50 4 4 8 0 0 83 13 24
2018 AS-03 50 50 0 0 0 0 0 100 0 10
2017 AS 44 36 6 8 7 0 0 79 15 87
2017 AS-01 37 34 5 18 7 0 0 70 25 41
2017 AS-02 48 44 4 0 4 0 0 92 4 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 23 7 0 0 0 0 93 0 91
2020 AS-01 70 21 9 0 0 0 0 91 0 43
2020 AS-02 69 27 4 0 0 0 0 96 0 26
2020 AS-03 60 30 10 0 0 0 0 90 0 10
2019 AS 54 33 7 4 1 0 0 88 6 90
2019 AS-01 56 32 6 3 3 0 0 88 6 34
2019 AS-02 50 35 8 8 0 0 0 85 8 26
2019 AS-03 64 27 9 0 0 0 0 91 0 11
2018 AS 68 22 6 4 0 0 0 90 4 79
2018 AS-01 61 25 8 6 0 0 0 86 6 36
2018 AS-02 68 23 5 5 0 0 0 91 5 22
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 61 23 7 8 0 0 0 85 8 86
2017 AS-01 61 24 6 10 0 0 0 85 10 41
2017 AS-02 60 32 4 4 0 0 0 92 4 25
2017 AS-03 90 0 10 0 0 0 0 90 0 10
2014 AS 72 19 8 1 0 0 0 91 1 95
2014 AS-01 70 17 13 0 0 0 0 87 0 46
2014 AS-02 81 15 4 0 0 0 0 96 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 35 5 4 0 0 0 90 4 92
2020 AS-01 53 35 7 5 0 0 0 88 5 43
2020 AS-02 50 35 8 8 0 0 0 85 8 26
2020 AS-03 40 60 0 0 0 0 0 100 0 10
2019 AS 48 32 11 6 3 0 0 80 9 90
2019 AS-01 47 24 12 12 6 0 0 71 18 34
2019 AS-02 38 42 15 0 4 0 0 81 4 26
2019 AS-03 64 36 0 0 0 0 0 100 0 11
2018 AS 47 30 5 11 7 0 0 77 18 83
2018 AS-01 44 33 6 11 6 0 0 78 17 36
2018 AS-02 50 25 8 8 8 0 0 75 17 24
2018 AS-03 50 40 0 10 0 0 0 90 10 10
2017 AS 50 24 9 7 9 0 0 74 16 86
2017 AS-01 46 19 12 10 13 0 0 66 22 41
2017 AS-02 44 32 12 8 4 0 0 76 12 25
2017 AS-03 90 10 0 0 0 0 0 100 0 10
2014 AS 45 34 10 7 3 0 0 79 11 95
2014 AS-01 39 32 15 9 4 0 0 72 13 46
2014 AS-02 54 31 8 8 0 0 0 85 8 26

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 24 9 1 1 0 0 89 2 92
2020 AS-01 60 33 5 0 2 0 0 93 2 43
2020 AS-02 65 15 15 4 0 0 0 81 4 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 50 37 4 4 3 1 0 88 8 90
2019 AS-01 41 47 3 6 3 0 0 88 9 34
2019 AS-02 46 35 8 8 4 0 0 81 12 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11
2018 AS 52 33 4 4 7 0 0 85 11 82
2018 AS-01 58 28 6 0 8 0 0 86 8 36
2018 AS-02 54 25 4 8 8 0 0 79 17 24
2018 AS-03 50 50 0 0 0 0 0 100 0 10
2017 AS 55 29 10 4 2 0 0 84 6 86
2017 AS-01 51 27 12 8 2 0 0 78 10 41
2017 AS-02 56 32 12 0 0 0 0 88 0 25
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 58 25 12 4 1 0 0 83 5 95
2014 AS-01 55 22 17 4 2 0 0 76 6 46
2014 AS-02 62 23 8 8 0 0 0 85 8 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 29 1 4 0 0 0 94 4 89
2020 AS-01 63 32 0 5 0 0 0 95 5 41
2020 AS-02 50 42 0 8 0 0 0 92 8 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 53 33 7 3 2 0 1 88 6 90
2019 AS-01 53 35 3 6 3 0 0 88 9 34
2019 AS-02 50 38 12 0 0 0 0 88 0 26
2019 AS-03 73 18 0 0 0 0 9 100 0 11
2018 AS 51 33 5 8 4 0 0 83 12 83
2018 AS-01 47 36 3 11 3 0 0 83 14 36
2018 AS-02 54 29 13 4 0 0 0 83 4 24
2018 AS-03 60 40 0 0 0 0 0 100 0 10
2017 AS 48 37 10 5 0 1 0 86 5 86
2017 AS-01 49 31 15 2 0 2 0 82 2 41
2017 AS-02 44 48 4 4 0 0 0 92 4 25
2017 AS-03 80 20 0 0 0 0 0 100 0 10
2014 AS 56 22 13 7 2 0 0 78 9 95
2014 AS-01 50 24 17 6 2 0 0 74 9 46
2014 AS-02 58 19 11 8 4 0 0 77 11 26

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 21 7 2 0 0 0 91 2 92
2020 AS-01 67 19 9 5 0 0 0 86 5 43
2020 AS-02 69 27 4 0 0 0 0 96 0 26
2020 AS-03 80 10 10 0 0 0 0 90 0 10
2019 AS 54 36 2 3 3 0 1 91 7 91
2019 AS-01 51 40 0 0 9 0 0 91 9 35
2019 AS-02 46 42 8 4 0 0 0 88 4 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 59 23 7 6 5 0 0 82 11 83
2018 AS-01 56 28 8 3 6 0 0 83 8 36
2018 AS-02 63 21 13 0 4 0 0 83 4 24
2018 AS-03 70 20 0 10 0 0 0 90 10 10
2017 AS 57 27 5 6 6 0 0 84 12 86
2017 AS-01 56 31 3 2 7 0 0 87 10 41
2017 AS-02 52 36 4 4 4 0 0 88 8 25
2017 AS-03 90 0 10 0 0 0 0 90 0 10
2014 AS 60 22 11 5 2 0 0 82 7 95
2014 AS-01 55 22 11 9 4 0 0 76 13 46
2014 AS-02 65 27 8 0 0 0 0 92 0 26

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 38 10 2 1 1 0 87 3 91
2020 AS-01 44 40 12 2 0 2 0 86 2 43
2020 AS-02 44 40 12 4 0 0 0 84 4 25
2020 AS-03 60 30 0 0 10 0 0 90 10 10
2019 AS 46 33 18 1 1 0 1 80 2 91
2019 AS-01 49 34 14 0 3 0 0 83 3 35
2019 AS-02 50 27 23 0 0 0 0 77 0 26
2019 AS-03 36 55 0 0 0 0 9 100 0 11
2018 AS 52 25 11 4 8 0 0 77 12 83
2018 AS-01 58 28 11 0 3 0 0 86 3 36
2018 AS-02 54 17 17 4 8 0 0 71 13 24
2018 AS-03 50 20 10 10 10 0 0 70 20 10
2017 AS 58 30 5 3 5 0 0 87 8 86
2017 AS-01 62 31 5 2 0 0 0 93 2 40
2017 AS-02 56 24 4 8 8 0 0 80 16 25
2017 AS-03 64 36 0 0 0 0 0 100 0 11
2014 AS 46 34 12 5 3 0 0 80 9 95
2014 AS-01 57 24 13 5 2 0 0 80 7 46
2014 AS-02 38 43 11 4 4 0 0 81 8 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 11 30 35 18 2 0 54 15 89
2020 AS-01 5 12 28 30 21 5 0 54 17 43
2020 AS-02 4 12 48 20 16 0 0 36 16 25
2019 AS 2 12 42 20 22 1 1 43 15 91
2019 AS-01 3 14 34 23 26 0 0 49 17 35
2019 AS-02 0 12 54 23 12 0 0 35 12 26
2019 AS-03 0 0 18 27 45 9 0 80 0 11
2018 AS 4 15 44 20 17 0 0 37 19 81
2018 AS-01 0 9 46 17 29 0 0 46 9 35
2018 AS-02 4 22 48 13 13 0 0 26 26 23
2018 AS-03 0 10 50 30 10 0 0 40 10 10
2017 AS 9 9 39 21 18 2 2 40 19 86
2017 AS-01 0 2 41 26 27 3 0 55 2 41
2017 AS-02 13 17 46 13 8 0 4 22 30 24
2017 AS-03 9 9 27 27 18 0 9 50 20 11
2014 AS 2 15 31 30 19 0 3 51 17 95
2014 AS-01 0 6 35 32 22 0 4 57 7 46
2014 AS-02 0 34 23 27 11 0 4 40 36 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 2 3 21 29 42 1 1 73 6 90
2020 AS-01 5 5 21 28 37 2 2 68 10 43
2020 AS-02 0 0 31 23 46 0 0 69 0 26
2019 AS 2 12 18 32 32 3 1 67 15 91
2019 AS-01 3 14 17 29 34 3 0 65 18 35
2019 AS-02 4 15 23 31 27 0 0 58 19 26
2019 AS-03 0 0 0 36 55 9 0 100 0 11
2018 AS 5 16 18 30 29 0 1 60 21 82
2018 AS-01 6 8 22 33 31 0 0 64 14 36
2018 AS-02 9 22 13 35 22 0 0 57 30 23
2018 AS-03 0 10 20 20 50 0 0 70 10 10
2017 AS 7 8 25 30 25 0 5 58 16 86
2017 AS-01 2 5 31 32 27 0 2 61 7 41
2017 AS-02 4 21 21 38 13 0 4 52 26 24
2017 AS-03 0 0 18 18 55 0 9 80 0 11
2014 AS 3 16 22 26 28 1 3 57 20 95
2014 AS-01 2 18 24 24 26 2 4 53 21 46
2014 AS-02 4 19 27 31 15 0 4 48 24 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 15 45 20 14 1 1 35 19 91
2020 AS-01 5 19 47 9 16 2 2 27 24 43
2020 AS-02 0 15 50 15 19 0 0 35 15 26
2020 AS-03 0 10 30 50 10 0 0 60 10 10
2019 AS 8 20 26 26 16 1 2 44 28 91
2019 AS-01 14 23 26 14 20 0 3 35 38 35
2019 AS-02 0 27 35 27 12 0 0 38 27 26
2019 AS-03 0 0 9 45 36 9 0 90 0 11
2018 AS 9 26 26 22 16 0 2 39 35 82
2018 AS-01 11 28 25 11 22 0 3 34 40 36
2018 AS-02 9 26 26 26 9 0 4 36 36 23
2018 AS-03 0 20 20 40 20 0 0 60 20 10
2017 AS 13 23 38 12 9 1 3 22 38 86
2017 AS-01 10 26 44 5 10 2 2 15 38 41
2017 AS-02 17 29 25 17 8 0 4 26 48 24
2017 AS-03 9 9 45 9 18 0 9 30 20 11
2014 AS 15 20 28 18 17 0 2 35 36 95
2014 AS-01 20 22 26 13 17 0 2 31 43 46
2014 AS-02 8 23 27 23 15 0 4 40 32 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 8 26 41 24 1 0 66 8 91
2020 AS-01 0 9 28 37 23 2 0 62 10 43
2020 AS-02 0 8 27 42 23 0 0 65 8 26
2020 AS-03 0 0 30 50 20 0 0 70 0 10
2019 AS 1 7 36 31 22 1 2 55 8 91
2019 AS-01 3 6 40 26 23 0 3 50 9 35
2019 AS-02 0 4 50 35 12 0 0 46 4 26
2019 AS-03 0 0 18 27 45 9 0 80 0 11
2018 AS 2 10 26 41 21 0 0 62 12 81
2018 AS-01 3 6 20 49 23 0 0 71 9 35
2018 AS-02 0 13 22 39 26 0 0 65 13 23
2018 AS-03 0 0 60 20 20 0 0 40 0 10
2017 AS 5 17 29 28 19 1 2 48 22 87
2017 AS-01 0 17 22 32 27 2 0 61 17 41
2017 AS-02 12 28 32 16 8 0 4 25 42 25
2017 AS-03 0 0 36 27 27 0 9 60 0 11
2014 AS 4 6 37 35 17 0 1 52 11 95
2014 AS-01 4 11 30 28 24 0 2 53 16 46
2014 AS-02 4 4 38 46 8 0 0 54 8 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 8 26 32 26 1 0 59 14 91
2020 AS-01 7 7 26 30 28 2 0 60 14 43
2020 AS-02 4 8 35 31 23 0 0 54 12 26
2020 AS-03 10 10 20 40 20 0 0 60 20 10
2019 AS 1 21 30 22 22 1 3 46 23 91
2019 AS-01 0 23 29 20 29 0 0 49 23 35
2019 AS-02 0 23 35 31 12 0 0 42 23 26
2019 AS-03 0 0 18 18 45 9 9 78 0 11
2018 AS 9 22 27 23 20 0 0 43 30 82
2018 AS-01 6 22 25 25 22 0 0 47 28 36
2018 AS-02 13 22 26 17 22 0 0 39 35 23
2018 AS-03 10 20 30 20 20 0 0 40 30 10
2017 AS 9 27 29 18 15 0 2 34 37 86
2017 AS-01 2 24 34 25 15 0 0 39 26 41
2017 AS-02 17 42 21 8 8 0 4 17 61 24
2017 AS-03 9 9 27 9 36 0 9 50 20 11
2014 AS 17 25 25 18 14 1 0 32 42 94
2014 AS-01 22 24 30 6 15 2 0 22 47 46
2014 AS-02 16 24 24 24 12 0 0 36 40 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 3 23 33 34 1 1 69 8 91
2020 AS-01 9 2 26 28 30 2 2 61 12 43
2020 AS-02 0 0 31 31 38 0 0 69 0 26
2020 AS-03 0 0 10 50 40 0 0 90 0 10
2019 AS 3 12 25 24 31 1 3 57 16 91
2019 AS-01 9 11 20 26 31 0 3 59 21 35
2019 AS-02 0 12 31 31 27 0 0 58 12 26
2019 AS-03 0 0 27 0 55 9 9 67 0 11
2018 AS 11 19 19 23 28 0 0 52 30 81
2018 AS-01 14 11 20 23 31 0 0 54 26 35
2018 AS-02 17 17 9 26 30 0 0 57 35 23
2018 AS-03 0 40 20 10 30 0 0 40 40 10
2017 AS 7 14 26 26 21 2 4 50 22 86
2017 AS-01 5 14 30 29 17 5 0 48 20 41
2017 AS-02 8 24 24 24 16 0 4 42 33 25
2017 AS-03 0 0 20 10 60 0 10 78 0 10
2014 AS 6 19 21 27 23 1 2 52 26 95
2014 AS-01 9 22 28 11 24 2 4 37 33 46
2014 AS-02 0 23 23 38 15 0 0 54 23 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 10 38 19 26 2 0 46 15 91
2020 AS-01 7 7 40 14 28 5 0 44 15 43
2020 AS-02 0 12 42 15 31 0 0 46 12 26
2020 AS-03 0 10 30 30 30 0 0 60 10 10
2019 AS 4 11 37 22 22 2 1 45 16 91
2019 AS-01 9 6 37 26 20 3 0 47 15 35
2019 AS-02 0 15 42 23 19 0 0 42 15 26
2019 AS-03 0 0 36 0 55 9 0 60 0 11
2018 AS 6 27 26 21 20 1 0 41 33 82
2018 AS-01 3 25 31 19 19 3 0 40 29 36
2018 AS-02 17 25 21 17 21 0 0 38 42 24
2018 AS-03 0 30 20 20 30 0 0 50 30 10
2017 AS 8 23 32 21 9 3 3 32 33 86
2017 AS-01 5 26 25 29 7 7 0 39 34 41
2017 AS-02 8 33 33 13 8 0 4 22 43 24
2017 AS-03 9 0 45 9 18 0 18 33 11 11
2014 AS 7 17 36 21 18 0 1 39 25 95
2014 AS-01 11 20 32 11 24 0 2 35 31 46
2014 AS-02 4 19 39 31 8 0 0 38 23 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 7 20 45 27 1 0 73 7 91
2020 AS-01 0 12 23 40 23 2 0 64 12 43
2020 AS-02 0 4 19 46 31 0 0 77 4 26
2020 AS-03 0 0 10 50 40 0 0 90 0 10
2019 AS 1 5 34 35 22 2 0 58 7 91
2019 AS-01 0 0 40 43 17 0 0 60 0 35
2019 AS-02 4 12 27 35 19 4 0 56 16 26
2019 AS-03 0 0 27 27 36 9 0 70 0 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 28 10 4 3 10 3 80 9 92
2020 AS-01 37 28 12 7 5 12 0 74 13 43
2020 AS-02 38 31 12 0 4 12 4 82 5 26
2020 AS-03 40 30 10 10 0 0 10 78 11 10
2019 AS 34 26 19 7 3 7 4 68 11 90
2019 AS-01 35 21 21 12 3 6 3 61 16 34
2019 AS-02 23 23 31 8 0 12 4 55 9 26
2019 AS-03 55 36 0 0 0 0 9 100 0 11
2018 AS 32 32 13 11 9 1 2 66 20 82
2018 AS-01 39 22 11 11 11 3 3 65 24 36
2018 AS-02 17 43 17 9 9 0 4 64 18 23
2018 AS-03 30 50 10 0 10 0 0 80 10 10
2017 AS 38 31 10 8 7 3 2 73 16 87
2017 AS-01 34 29 7 13 7 5 5 70 22 41
2017 AS-02 32 40 16 4 8 0 0 72 12 25
2017 AS-03 55 27 0 9 0 9 0 90 10 11
2014 AS 46 24 13 8 4 2 2 74 13 95
2014 AS-01 46 24 15 4 9 2 0 71 13 46
2014 AS-02 46 27 11 11 0 4 0 76 12 26

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 21 8 5 2 0 0 85 8 92
2020 AS-01 60 21 9 5 5 0 0 81 9 43
2020 AS-02 58 31 8 4 0 0 0 88 4 26
2020 AS-03 60 20 10 10 0 0 0 80 10 10
2019 AS 60 25 4 7 3 0 1 85 10 89
2019 AS-01 49 31 6 11 3 0 0 80 14 35
2019 AS-02 56 28 8 8 0 0 0 84 8 25
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 52 28 2 7 10 0 0 80 17 82
2018 AS-01 61 22 0 6 11 0 0 83 17 36
2018 AS-02 43 39 4 4 9 0 0 83 13 23
2018 AS-03 50 30 0 10 10 0 0 80 20 10
2017 AS 57 25 5 6 7 0 0 83 12 87
2017 AS-01 51 24 8 10 7 0 0 75 17 41
2017 AS-02 52 44 0 0 4 0 0 96 4 25
2017 AS-03 82 9 9 0 0 0 0 91 0 11
2014 AS 59 21 6 12 2 0 0 80 14 95
2014 AS-01 56 15 9 15 4 0 0 72 19 46
2014 AS-02 66 19 4 11 0 0 0 85 11 26

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 29 0 3 2 0 0 95 5 91
2020 AS-01 65 28 0 5 2 0 0 93 7 43
2020 AS-02 60 36 0 4 0 0 0 96 4 25
2020 AS-03 70 20 0 0 10 0 0 90 10 10
2019 AS 61 27 7 3 2 0 0 88 6 90
2019 AS-01 44 32 12 6 6 0 0 76 12 34
2019 AS-02 65 31 4 0 0 0 0 96 0 26
2019 AS-03 91 9 0 0 0 0 0 100 0 11
2018 AS 56 35 2 5 1 0 0 91 6 82
2018 AS-01 58 28 6 6 3 0 0 86 8 36
2018 AS-02 57 43 0 0 0 0 0 100 0 23
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 57 25 8 6 3 0 0 83 9 87
2017 AS-01 46 34 7 10 2 0 0 80 13 41
2017 AS-02 64 24 8 0 4 0 0 88 4 25
2017 AS-03 91 9 0 0 0 0 0 100 0 11
2014 AS 51 32 6 11 0 0 0 83 11 95
2014 AS-01 46 31 9 15 0 0 0 76 15 46
2014 AS-02 69 23 4 4 0 0 0 92 4 26

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 28 7 0 3 1 0 90 3 92
2020 AS-01 56 28 9 0 5 2 0 86 5 43
2020 AS-02 58 35 8 0 0 0 0 92 0 26
2020 AS-03 70 20 0 0 10 0 0 90 10 10
2019 AS 49 31 14 2 1 1 1 82 3 91
2019 AS-01 37 34 26 0 3 0 0 71 3 35
2019 AS-02 54 35 8 4 0 0 0 88 4 26
2019 AS-03 64 18 0 0 0 9 9 100 0 11
2018 AS 57 28 5 5 5 0 0 85 10 82
2018 AS-01 50 39 3 0 8 0 0 89 8 36
2018 AS-02 61 17 9 13 0 0 0 78 13 23
2018 AS-03 80 20 0 0 0 0 0 100 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 21 4 1 5 1 2 89 7 92
2020 AS-01 56 28 7 2 5 2 0 86 7 43
2020 AS-02 73 19 4 0 4 0 0 92 4 26
2020 AS-03 60 10 0 0 20 0 10 78 22 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 23 4 1 1 1 3 93 2 92
2020 AS-01 70 23 5 0 0 0 2 95 0 43
2020 AS-02 62 27 8 4 0 0 0 88 4 26
2020 AS-03 70 10 0 0 10 0 10 89 11 10
2019 AS 55 23 16 1 1 1 2 81 2 91
2019 AS-01 54 23 20 0 0 0 3 79 0 35
2019 AS-02 38 35 23 0 0 4 0 76 0 26
2019 AS-03 73 9 9 0 0 0 9 90 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 29 3 2 2 0 0 92 4 91
2020 AS-01 65 30 0 2 2 0 0 95 5 43
2020 AS-02 56 32 12 0 0 0 0 88 0 25
2020 AS-03 80 10 0 0 10 0 0 90 10 10
2019 AS 53 25 10 10 1 0 1 79 11 91
2019 AS-01 51 29 9 11 0 0 0 80 11 35
2019 AS-02 42 31 19 8 0 0 0 73 8 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 59 31 2 5 2 0 0 90 7 83
2018 AS-01 56 39 3 0 3 0 0 94 3 36
2018 AS-02 58 25 0 13 4 0 0 83 17 24
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 58 24 11 7 0 0 0 83 7 87
2017 AS-01 53 24 13 10 0 0 0 77 10 41
2017 AS-02 56 28 12 4 0 0 0 84 4 25
2017 AS-03 91 9 0 0 0 0 0 100 0 11
2014 AS 55 26 10 5 3 0 0 81 8 95
2014 AS-01 52 26 9 9 4 0 0 78 13 46
2014 AS-02 58 31 8 4 0 0 0 89 4 26

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 18 8 1 2 1 2 89 3 92
2020 AS-01 72 19 2 2 0 2 2 95 2 43
2020 AS-02 62 19 19 0 0 0 0 81 0 26
2020 AS-03 80 10 0 0 10 0 0 90 10 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 25 5 4 1 0 0 89 5 92
2020 AS-01 60 28 7 5 0 0 0 88 5 43
2020 AS-02 65 31 4 0 0 0 0 96 0 26
2020 AS-03 80 10 0 0 10 0 0 90 10 10
2019 AS 58 25 8 4 3 0 1 84 8 91
2019 AS-01 57 26 9 0 9 0 0 83 9 35
2019 AS-02 54 31 12 4 0 0 0 85 4 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 65 24 2 6 1 0 1 90 7 83
2018 AS-01 61 28 3 6 0 0 3 91 6 36
2018 AS-02 67 21 4 4 4 0 0 88 8 24
2018 AS-03 80 20 0 0 0 0 0 100 0 10
2017 AS 55 22 11 9 3 0 0 77 13 86
2017 AS-01 49 22 15 10 5 0 0 70 14 41
2017 AS-02 54 25 4 13 4 0 0 79 17 24
2017 AS-03 82 9 9 0 0 0 0 91 0 11
2014 AS 60 22 8 7 2 0 0 82 9 95
2014 AS-01 52 26 9 11 2 0 0 78 13 46
2014 AS-02 73 8 11 8 0 0 0 81 8 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 92
2020 AS-01 47 53 43
2020 AS-02 42 58 26
2020 AS-03 30 70 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 8 4 0 1 1 10 94 1 92
2020 AS-01 77 5 5 0 0 2 12 95 0 43
2020 AS-02 81 15 4 0 0 0 0 96 0 26
2020 AS-03 60 10 10 0 10 0 10 78 11 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 80 12 3 3 1 0 0 92 4 92
2020 AS-01 79 14 5 2 0 0 0 93 2 43
2020 AS-02 77 15 4 4 0 0 0 92 4 26
2020 AS-03 90 0 0 0 10 0 0 90 10 10
2019 AS 67 22 7 1 2 1 0 90 3 91
2019 AS-01 69 26 3 0 3 0 0 94 3 35
2019 AS-02 58 31 12 0 0 0 0 88 0 26
2019 AS-03 82 9 0 0 0 9 0 100 0 11
2018 AS 65 27 2 5 1 0 0 92 6 83
2018 AS-01 64 28 3 6 0 0 0 92 6 36
2018 AS-02 67 21 4 4 4 0 0 88 8 24
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 64 22 9 3 1 0 0 86 4 87
2017 AS-01 58 30 7 5 0 0 0 88 5 41
2017 AS-02 68 12 16 0 4 0 0 80 4 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11
2014 AS 62 24 6 4 3 0 0 86 7 95
2014 AS-01 54 24 9 9 4 0 0 78 13 46
2014 AS-02 77 19 4 0 0 0 0 96 0 26
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 26 2 4 1 0 0 92 5 91
2020 AS-01 65 26 2 7 0 0 0 91 7 43
2020 AS-02 62 31 4 4 0 0 0 92 4 26
2020 AS-03 90 0 0 0 10 0 0 90 10 10
2019 AS 51 30 10 4 2 3 0 83 7 91
2019 AS-01 51 34 6 3 6 0 0 86 9 35
2019 AS-02 46 27 19 4 0 4 0 76 4 26
2019 AS-03 82 9 0 0 0 9 0 100 0 11
2018 AS 45 34 5 8 6 2 0 80 15 83
2018 AS-01 44 33 6 8 3 6 0 82 12 36
2018 AS-02 38 38 4 13 8 0 0 75 21 24
2018 AS-03 50 40 10 0 0 0 0 90 0 10
2017 AS 48 29 9 7 4 2 0 79 12 87
2017 AS-01 44 34 7 7 2 5 0 82 10 41
2017 AS-02 52 28 8 8 4 0 0 80 12 25
2017 AS-03 64 18 18 0 0 0 0 82 0 11
2014 AS 44 27 15 10 3 1 0 72 13 95
2014 AS-01 44 24 13 11 6 2 0 69 18 46
2014 AS-02 38 43 15 4 0 0 0 81 4 26

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 22 3 3 1 0 0 92 4 92
2020 AS-01 72 19 5 5 0 0 0 91 5 43
2020 AS-02 65 27 4 4 0 0 0 92 4 26
2020 AS-03 90 0 0 0 10 0 0 90 10 10
2019 AS 47 30 11 7 4 0 1 78 11 91
2019 AS-01 46 31 9 9 6 0 0 77 14 35
2019 AS-02 46 31 15 4 4 0 0 77 8 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 49 28 6 10 6 1 0 78 16 83
2018 AS-01 53 28 3 11 3 3 0 83 14 36
2018 AS-02 42 29 13 8 8 0 0 71 17 24
2018 AS-03 50 40 0 10 0 0 0 90 10 10
2017 AS 45 32 13 7 2 0 0 78 9 86
2017 AS-01 41 41 8 7 2 0 0 82 10 41
2017 AS-02 48 24 20 4 4 0 0 72 8 25
2017 AS-03 70 20 10 0 0 0 0 90 0 10
2014 AS 42 31 13 12 3 0 0 73 15 95
2014 AS-01 41 26 13 13 6 0 0 67 20 46
2014 AS-02 34 50 11 4 0 0 0 85 4 26

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 23 5 5 1 1 0 88 7 91
2020 AS-01 67 16 7 7 2 0 0 84 9 43
2020 AS-02 58 31 4 8 0 0 0 88 8 26
2019 AS 40 33 13 7 4 1 1 75 11 90
2019 AS-01 46 29 9 11 6 0 0 74 17 35
2019 AS-02 19 50 23 0 4 4 0 72 4 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 34 34 12 11 5 5 0 71 16 83
2018 AS-01 33 33 11 8 3 11 0 75 13 36
2018 AS-02 21 42 17 13 8 0 0 63 21 24
2018 AS-03 40 50 0 10 0 0 0 90 10 10
2017 AS 34 37 9 11 3 4 0 75 16 87
2017 AS-01 26 44 6 14 2 7 0 76 18 41
2017 AS-02 36 36 16 8 4 0 0 72 12 25
2017 AS-03 64 18 18 0 0 0 0 82 0 11
2014 AS 33 32 20 15 1 0 0 64 16 95
2014 AS-01 32 24 22 20 2 0 0 56 22 46
2014 AS-02 27 43 23 8 0 0 0 69 8 26

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 34 10 8 2 0 0 80 10 92
2020 AS-01 47 33 9 9 2 0 0 79 12 43
2020 AS-02 50 31 15 4 0 0 0 81 4 26
2020 AS-03 60 20 10 0 10 0 0 80 10 10
2019 AS 30 38 15 10 5 0 1 69 16 91
2019 AS-01 37 26 14 11 11 0 0 63 23 35
2019 AS-02 12 54 23 12 0 0 0 65 12 26
2019 AS-03 73 18 0 0 0 0 9 100 0 11
2018 AS 31 28 12 14 13 1 0 60 28 83
2018 AS-01 33 28 14 11 11 3 0 63 23 36
2018 AS-02 17 38 8 17 21 0 0 54 38 24
2018 AS-03 50 30 10 10 0 0 0 80 10 10
2017 AS 37 29 14 11 8 1 0 66 19 87
2017 AS-01 39 26 10 12 10 2 0 67 22 41
2017 AS-02 32 28 20 12 8 0 0 60 20 25
2017 AS-03 55 27 18 0 0 0 0 82 0 11
2014 AS 28 35 14 15 8 0 0 63 24 94
2014 AS-01 26 26 19 16 13 0 0 52 29 46
2014 AS-02 23 54 4 19 0 0 0 77 19 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 20 4 7 0 5 3 88 7 92
2020 AS-01 56 19 5 9 0 9 2 84 11 43
2020 AS-02 58 23 4 8 0 4 4 88 8 26
2020 AS-03 60 30 0 0 0 0 10 100 0 10
2019 AS 53 26 5 5 2 5 2 86 8 91
2019 AS-01 60 20 3 3 6 6 3 88 9 35
2019 AS-02 42 31 12 8 0 8 0 79 8 26
2019 AS-03 55 18 0 9 0 9 9 89 11 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 29 5 2 0 0 0 92 2 92
2020 AS-01 65 23 7 5 0 0 0 88 5 43
2020 AS-02 58 35 8 0 0 0 0 92 0 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 44 41 9 2 2 1 0 87 4 90
2019 AS-01 41 38 15 3 3 0 0 79 6 34
2019 AS-02 46 46 8 0 0 0 0 92 0 26
2019 AS-03 64 27 0 0 0 9 0 100 0 11
2018 AS 39 44 9 7 1 0 0 83 9 82
2018 AS-01 39 42 8 8 3 0 0 81 11 36
2018 AS-02 33 54 13 0 0 0 0 88 0 24
2017 AS 48 36 11 1 3 0 0 84 5 87
2017 AS-01 44 37 14 2 2 0 0 81 5 41
2017 AS-02 56 24 16 0 4 0 0 80 4 25
2017 AS-03 55 45 0 0 0 0 0 100 0 11
2014 AS 47 35 9 7 1 0 0 82 9 95
2014 AS-01 50 30 11 7 2 0 0 80 9 46
2014 AS-02 46 42 8 4 0 0 0 89 4 26

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 37 5 5 0 3 0 89 6 92
2020 AS-01 51 21 12 12 0 5 0 76 12 43
2020 AS-02 38 62 0 0 0 0 0 100 0 26
2020 AS-03 60 40 0 0 0 0 0 100 0 10
2019 AS 33 37 10 12 5 2 0 72 18 91
2019 AS-01 37 29 11 14 9 0 0 66 23 35
2019 AS-02 23 58 8 8 0 4 0 84 8 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 30 4 9 2 1 2 84 11 91
2020 AS-01 45 33 2 12 2 2 2 83 15 42
2020 AS-02 50 35 8 8 0 0 0 85 8 26
2020 AS-03 70 20 0 10 0 0 0 90 10 10
2019 AS 42 33 11 7 5 2 0 76 12 91
2019 AS-01 43 31 3 11 6 6 0 79 18 35
2019 AS-02 31 42 15 4 8 0 0 73 12 26
2019 AS-03 64 27 9 0 0 0 0 91 0 11
2018 AS 46 36 8 5 2 2 0 84 7 83
2018 AS-01 50 36 11 0 0 3 0 89 0 36
2018 AS-02 42 42 4 8 4 0 0 83 13 24
2018 AS-03 40 30 10 10 0 10 0 78 11 10
2017 AS 41 42 7 5 2 1 1 86 7 87
2017 AS-01 41 36 10 8 5 0 0 77 13 41
2017 AS-02 44 40 4 4 0 4 4 91 4 25
2017 AS-03 27 73 0 0 0 0 0 100 0 11
2014 AS 52 30 8 6 1 0 2 84 8 95
2014 AS-01 50 26 11 9 2 0 2 78 11 46
2014 AS-02 46 46 8 0 0 0 0 92 0 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 19 7 3 0 1 0 90 3 90
2020 AS-01 70 19 5 7 0 0 0 88 7 43
2020 AS-02 58 25 17 0 0 0 0 83 0 24
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 44 33 15 3 3 1 0 78 7 91
2019 AS-01 54 23 9 9 6 0 0 77 14 35
2019 AS-02 31 46 23 0 0 0 0 77 0 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11
2018 AS 46 35 12 5 2 0 0 81 7 83
2018 AS-01 53 28 8 6 6 0 0 81 11 36
2018 AS-02 38 42 21 0 0 0 0 79 0 24
2018 AS-03 40 40 20 0 0 0 0 80 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 23 20 9 2 5 2 67 12 92
2020 AS-01 42 14 19 9 2 9 5 65 14 43
2020 AS-02 31 23 27 12 4 4 0 56 16 26
2020 AS-03 50 20 30 0 0 0 0 70 0 10
2019 AS 32 15 29 9 11 4 0 49 21 91
2019 AS-01 31 11 31 9 11 6 0 45 21 35
2019 AS-02 31 8 31 15 12 4 0 40 28 26
2019 AS-03 36 45 9 0 0 9 0 90 0 11
2018 AS 24 16 24 14 16 4 2 42 32 83
2018 AS-01 25 14 33 8 11 6 3 42 21 36
2018 AS-02 17 8 21 21 29 0 4 26 52 24
2018 AS-03 30 30 20 0 10 10 0 67 11 10
2017 AS 22 29 9 18 11 9 1 57 33 87
2017 AS-01 22 27 10 17 10 13 2 57 31 41
2017 AS-02 16 20 8 36 12 8 0 39 52 25
2017 AS-03 36 45 9 0 9 0 0 82 9 11
2014 AS 23 23 15 18 16 2 2 49 36 94
2014 AS-01 22 13 19 13 26 4 2 37 42 46
2014 AS-02 24 32 8 28 4 0 4 58 34 25

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 34 10 7 1 0 0 83 8 92
2020 AS-01 49 28 9 12 2 0 0 77 14 43
2020 AS-02 42 42 12 4 0 0 0 85 4 26
2020 AS-03 60 40 0 0 0 0 0 100 0 10
2019 AS 47 34 6 7 4 1 1 83 11 90
2019 AS-01 50 26 9 12 3 0 0 76 15 34
2019 AS-02 46 42 8 0 0 0 4 92 0 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11
2018 AS 40 37 8 7 5 1 1 79 12 83
2018 AS-01 39 36 6 8 8 3 0 77 17 36
2018 AS-02 29 46 17 4 0 0 4 78 4 24
2018 AS-03 70 20 0 10 0 0 0 90 10 10
2017 AS 44 37 3 9 4 2 0 82 14 87
2017 AS-01 44 32 2 12 7 2 0 78 20 41
2017 AS-02 44 48 4 0 0 4 0 96 0 25
2017 AS-03 55 45 0 0 0 0 0 100 0 11
2014 AS 49 22 15 9 4 1 0 72 13 95
2014 AS-01 39 26 13 13 6 2 0 67 20 46
2014 AS-02 57 19 16 4 4 0 0 77 8 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 22 15 18 8 2 3 56 28 92
2020 AS-01 30 23 12 23 5 5 2 58 30 43
2020 AS-02 27 23 31 12 8 0 0 50 19 26
2020 AS-03 40 30 0 0 20 0 10 78 22 10
2019 AS 22 30 20 8 18 2 1 53 26 91
2019 AS-01 29 26 23 9 14 0 0 54 23 35
2019 AS-02 19 35 23 8 15 0 0 54 23 26
2019 AS-03 9 36 18 0 9 18 9 63 13 11
2018 AS 23 25 14 17 20 0 0 48 37 83
2018 AS-01 19 28 22 11 19 0 0 47 31 36
2018 AS-02 21 21 8 25 25 0 0 42 50 24
2018 AS-03 30 40 10 0 20 0 0 70 20 10
2017 AS 27 24 18 16 11 1 2 53 28 87
2017 AS-01 30 22 17 14 14 2 0 53 30 41
2017 AS-02 24 32 16 20 4 0 4 58 25 25
2017 AS-03 27 27 18 9 9 0 9 60 20 11
2014 AS 24 24 12 15 22 1 2 50 38 95
2014 AS-01 19 26 9 11 31 0 4 48 43 46
2014 AS-02 34 15 16 19 15 0 0 50 34 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 18 4 1 0 0 4 94 1 92
2020 AS-01 65 21 5 2 0 0 7 93 3 43
2020 AS-02 65 23 8 0 0 0 4 92 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 67 19 8 1 2 0 3 89 3 91
2019 AS-01 66 20 9 0 0 0 6 91 0 35
2019 AS-02 62 31 8 0 0 0 0 92 0 26
2019 AS-03 91 9 0 0 0 0 0 100 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 16 7 3 0 0 4 90 3 92
2020 AS-01 70 19 5 0 0 0 7 95 0 43
2020 AS-02 58 19 15 4 0 0 4 80 4 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 63 20 8 3 0 2 3 88 4 89
2019 AS-01 66 26 3 0 0 3 3 97 0 35
2019 AS-02 64 12 16 4 0 0 4 79 4 25
2019 AS-03 80 10 0 0 0 10 0 100 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 87 4 0 0 1 2 5 99 1 92
2020 AS-01 84 5 0 0 2 0 9 97 3 43
2020 AS-02 92 4 0 0 0 0 4 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10
2019 AS 80 8 2 0 3 2 4 94 4 90
2019 AS-01 85 9 0 0 0 0 6 100 0 34
2019 AS-02 77 12 4 0 0 4 4 96 0 26
2019 AS-03 82 0 9 0 0 9 0 90 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 84 8 2 0 0 1 5 98 0 92
2020 AS-01 79 9 2 0 0 2 7 97 0 43
2020 AS-02 81 12 0 0 0 0 8 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10
2019 AS 79 7 4 0 0 0 10 95 0 90
2019 AS-01 74 6 6 0 0 0 14 93 0 35
2019 AS-02 85 0 4 0 0 0 12 96 0 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 30 16 4 1 1 1 78 6 92
2020 AS-01 42 26 21 5 2 2 2 71 7 43
2020 AS-02 42 35 15 8 0 0 0 77 8 26
2020 AS-03 40 60 0 0 0 0 0 100 0 10
2019 AS 40 33 19 6 1 1 0 74 7 90
2019 AS-01 34 37 20 9 0 0 0 71 9 35
2019 AS-02 38 23 35 0 4 0 0 62 4 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11
2018 AS 37 31 12 11 6 2 0 70 17 83
2018 AS-01 42 25 11 8 8 6 0 71 18 36
2018 AS-02 25 38 17 17 4 0 0 63 21 24
2018 AS-03 50 50 0 0 0 0 0 100 0 10
2017 AS 37 37 13 4 3 5 2 78 8 87
2017 AS-01 41 29 7 7 5 7 3 79 13 41
2017 AS-02 28 44 24 0 0 4 0 75 0 25
2017 AS-03 36 45 18 0 0 0 0 82 0 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 21 8 3 1 1 0 88 4 91
2020 AS-01 67 14 12 5 2 0 0 81 7 42
2020 AS-02 50 42 4 4 0 0 0 92 4 26
2020 AS-03 90 0 10 0 0 0 0 90 0 10
2019 AS 60 24 10 4 1 1 0 84 6 89
2019 AS-01 57 26 11 3 3 0 0 83 6 35
2019 AS-02 50 38 4 8 0 0 0 88 8 26
2019 AS-03 82 9 0 0 0 9 0 100 0 11
2018 AS 63 27 2 4 2 1 0 91 6 82
2018 AS-01 63 23 3 6 6 0 0 86 11 35
2018 AS-02 63 29 4 0 0 4 0 96 0 24
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 59 31 7 1 1 1 0 90 2 87
2017 AS-01 56 24 15 0 2 2 0 82 2 41
2017 AS-02 56 40 0 4 0 0 0 96 4 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 64 25 3 4 1 2 0 91 5 95
2014 AS-01 56 29 4 9 0 2 0 87 9 46
2014 AS-02 66 31 0 0 4 0 0 96 4 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 20 8 1 2 1 0 89 3 92
2020 AS-01 70 16 7 2 5 0 0 86 7 43
2020 AS-02 58 27 15 0 0 0 0 85 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 58 26 9 4 1 1 0 85 6 89
2019 AS-01 50 32 12 6 0 0 0 82 6 34
2019 AS-02 62 23 12 4 0 0 0 85 4 26
2019 AS-03 73 18 0 0 0 9 0 100 0 11
2018 AS 61 23 11 2 0 2 0 86 2 83
2018 AS-01 56 25 11 6 0 3 0 83 6 36
2018 AS-02 63 21 13 0 0 4 0 87 0 24
2018 AS-03 80 10 10 0 0 0 0 90 0 10
2017 AS 57 24 11 2 0 5 0 86 2 87
2017 AS-01 56 18 19 5 0 2 0 75 5 41
2017 AS-02 60 28 4 0 0 8 0 96 0 25
2017 AS-03 45 45 9 0 0 0 0 91 0 11
2014 AS 59 22 10 7 2 0 0 81 9 95
2014 AS-01 54 24 7 13 2 0 0 78 15 46
2014 AS-02 58 27 8 4 4 0 0 85 8 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 25 12 0 1 0 0 87 1 91
2020 AS-01 65 16 16 0 2 0 0 81 2 43
2020 AS-02 50 38 12 0 0 0 0 88 0 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 23 9 1 2 1 0 88 3 92
2020 AS-01 56 28 12 2 2 0 0 84 5 43
2020 AS-02 62 23 12 0 4 0 0 85 4 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 22 4 1 1 0 0 93 2 92
2020 AS-01 67 23 5 2 2 0 0 91 5 43
2020 AS-02 65 35 0 0 0 0 0 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10
2019 AS 68 22 3 7 0 0 0 90 7 90
2019 AS-01 60 29 3 9 0 0 0 89 9 35
2019 AS-02 69 23 4 4 0 0 0 92 4 26
2019 AS-03 91 0 9 0 0 0 0 91 0 11
2018 AS 66 24 2 5 2 0 0 90 7 83
2018 AS-01 61 28 0 8 3 0 0 89 11 36
2018 AS-02 63 33 0 4 0 0 0 96 4 24
2018 AS-03 100 0 0 0 0 0 0 100 0 10
2017 AS 64 26 4 2 3 0 0 91 6 87
2017 AS-01 61 24 6 5 5 0 0 85 10 41
2017 AS-02 64 32 0 0 4 0 0 96 4 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11
2014 AS 61 27 7 4 0 0 0 88 4 95
2014 AS-01 54 24 13 9 0 0 0 78 9 46
2014 AS-02 73 23 4 0 0 0 0 96 0 26

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 16 4 1 1 0 0 93 2 91
2020 AS-01 74 14 7 2 2 0 0 88 5 42
2020 AS-02 73 27 0 0 0 0 0 100 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 64 22 7 2 2 2 0 89 5 89
2019 AS-01 65 21 9 3 3 0 0 85 6 34
2019 AS-02 58 31 8 4 0 0 0 88 4 26
2019 AS-03 91 0 0 0 0 9 0 100 0 11
2018 AS 61 25 2 7 4 0 0 87 11 83
2018 AS-01 61 22 6 6 6 0 0 83 11 36
2018 AS-02 54 38 0 8 0 0 0 92 8 24
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 61 27 4 3 5 0 0 88 8 87
2017 AS-01 58 27 6 5 5 0 0 85 10 41
2017 AS-02 56 36 4 0 4 0 0 92 4 25
2017 AS-03 91 9 0 0 0 0 0 100 0 11
2014 AS 62 19 10 9 1 0 0 81 10 94
2014 AS-01 58 18 11 11 2 0 0 76 13 45
2014 AS-02 69 23 8 0 0 0 0 92 0 26

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 19 4 1 2 0 0 92 3 91
2020 AS-01 71 17 5 2 5 0 0 88 7 42
2020 AS-02 69 27 4 0 0 0 0 96 0 26
2020 AS-03 80 20 0 0 0 0 0 100 0 10
2019 AS 63 20 8 6 2 1 0 84 8 89
2019 AS-01 57 26 6 9 3 0 0 83 11 35
2019 AS-02 58 27 12 4 0 0 0 85 4 26
2019 AS-03 91 0 0 0 0 9 0 100 0 11
2018 AS 59 26 5 9 2 0 0 84 11 82
2018 AS-01 53 31 6 8 3 0 0 83 11 36
2018 AS-02 52 30 9 9 0 0 0 83 9 23
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 62 26 3 5 5 0 0 88 9 87
2017 AS-01 58 24 6 7 5 0 0 82 12 41
2017 AS-02 60 36 0 0 4 0 0 96 4 25
2017 AS-03 91 9 0 0 0 0 0 100 0 11
2014 AS 59 23 7 9 1 0 0 82 11 95
2014 AS-01 56 20 9 13 2 0 0 76 15 46
2014 AS-02 66 27 8 0 0 0 0 92 0 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 16 4 1 3 2 0 91 4 92
2020 AS-01 72 19 2 0 5 2 0 93 5 43
2020 AS-02 69 23 4 4 0 0 0 92 4 26
2020 AS-03 80 10 10 0 0 0 0 90 0 10
2019 AS 53 21 10 9 4 2 0 76 14 90
2019 AS-01 46 29 11 9 6 0 0 74 14 35
2019 AS-02 46 27 15 12 0 0 0 73 12 26
2019 AS-03 82 0 0 0 0 18 0 100 0 11
2018 AS 59 16 8 10 6 1 0 76 16 83
2018 AS-01 58 14 14 6 6 3 0 74 11 36
2018 AS-02 46 21 8 21 4 0 0 67 25 24
2018 AS-03 100 0 0 0 0 0 0 100 0 10
2017 AS 57 17 10 7 6 2 0 76 13 87
2017 AS-01 61 15 10 8 2 5 0 79 11 41
2017 AS-02 48 24 16 8 4 0 0 72 12 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 59 17 13 6 3 1 1 78 10 95
2014 AS-01 52 17 13 9 6 0 2 71 15 46
2014 AS-02 66 27 4 4 0 0 0 92 4 26
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 16 50 34 92
2020 AS-01 16 51 33 43
2020 AS-02 8 50 42 26
2020 AS-03 20 70 10 10
2019 AS 21 40 40 91
2019 AS-01 23 37 40 35
2019 AS-02 12 31 58 26
2019 AS-03 18 55 27 11
2018 AS 22 39 40 83
2018 AS-01 17 33 50 36
2018 AS-02 29 38 33 24
2018 AS-03 20 70 10 10
2017 AS 24 38 38 87
2017 AS-01 27 37 37 41
2017 AS-02 16 32 52 25
2017 AS-03 18 64 18 11
2014 AS 22 44 34 95
2014 AS-01 24 35 41 46
2014 AS-02 31 42 27 26

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 40 27 13 0 7 13 15
2019 AS 11 21 42 5 11 11 19
2018 AS 44 28 17 6 6 0 18
2017 AS 39 38 9 0 5 9 21
2017 AS-01 36 37 18 0 0 9 11
2014 AS 24 24 38 5 9999 9 21
2014 AS-01 0 18 64 0 9999 18 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 9 91 91
2018 AS 10 90 82

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 13 17 3 2 28 10 63 9 92
2020 AS-01 28 12 16 5 5 28 7 61 14 43
2020 AS-02 23 12 27 0 0 31 8 56 0 26
2020 AS-03 40 10 20 0 0 10 20 71 0 10
2019 AS 19 13 20 4 4 29 11 53 15 91
2019 AS-01 20 17 11 3 11 26 11 59 23 35
2019 AS-02 15 8 27 4 0 35 12 43 7 26
2019 AS-03 27 18 9 0 0 27 18 83 0 11
2018 AS 17 15 20 6 5 31 6 51 18 81
2018 AS-01 19 11 14 8 3 39 6 55 20 36
2018 AS-02 17 9 26 0 13 30 4 40 20 23
2017 AS 21 13 18 9 2 30 7 52 19 87
2017 AS-01 19 10 15 15 2 34 5 47 29 41
2017 AS-02 16 8 24 8 4 28 12 40 20 25
2017 AS-03 36 27 18 0 0 9 9 78 0 11
2014 AS 24 15 17 8 6 24 5 55 21 95
2014 AS-01 19 19 18 9 9 20 6 53 23 46
2014 AS-02 23 15 23 8 0 27 4 56 11 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 24 10 4 0 4 1 85 5 92
2020 AS-01 56 21 12 7 0 2 2 80 7 43
2020 AS-02 42 35 12 0 0 12 0 87 0 26
2020 AS-03 90 0 10 0 0 0 0 90 0 10
2019 AS 43 24 18 7 2 5 1 72 9 91
2019 AS-01 43 23 11 9 6 9 0 72 16 35
2019 AS-02 38 19 35 0 0 8 0 63 0 26
2019 AS-03 73 18 0 0 0 0 9 100 0 11
2018 AS 48 21 16 9 1 5 0 73 10 81
2018 AS-01 47 17 19 11 0 6 0 68 12 36
2018 AS-02 43 22 17 4 4 9 0 71 10 23
2017 AS 37 36 14 1 3 7 1 80 5 86
2017 AS-01 33 32 16 2 5 10 2 74 8 40
2017 AS-02 36 40 12 0 4 8 0 83 4 25
2017 AS-03 64 27 9 0 0 0 0 91 0 11
2014 AS 46 25 14 5 2 6 1 77 8 95
2014 AS-01 41 19 22 6 4 6 0 65 12 46
2014 AS-02 46 38 4 4 0 8 0 92 4 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 6 94 90
2019 AS-02 0 100 26
2019 AS-03 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 15 13 1 2 29 10 73 5 92
2020 AS-01 33 16 14 0 5 26 7 72 7 43
2020 AS-02 27 15 15 0 0 35 8 73 0 26
2020 AS-03 40 10 10 0 0 20 20 83 0 10
2019 AS 26 10 17 2 3 32 10 62 10 90
2019 AS-01 29 9 14 6 6 31 6 59 18 35
2019 AS-02 19 8 19 0 0 38 15 58 0 26
2019 AS-03 45 9 0 0 0 27 18 100 0 11
2018 AS 18 10 22 1 5 38 6 50 11 82
2018 AS-01 14 8 17 3 8 44 6 44 22 36
2018 AS-02 21 8 29 0 0 38 4 50 0 24
2018 AS-03 40 20 0 0 0 20 20 100 0 10
2017 AS 20 13 16 3 0 42 6 62 7 86
2017 AS-01 15 15 12 7 0 46 5 60 15 40
2017 AS-02 16 4 24 0 0 48 8 45 0 25
2017 AS-03 36 18 18 0 0 18 9 75 0 11
2014 AS 24 15 19 3 0 33 6 64 5 95
2014 AS-01 22 22 19 6 0 26 4 63 9 46
2014 AS-02 23 11 23 0 0 39 4 60 0 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 25 8 2 1 7 2 88 4 92
2020 AS-01 60 23 9 2 2 0 2 86 5 43
2020 AS-02 42 35 4 0 0 15 4 95 0 26
2020 AS-03 70 10 10 0 0 10 0 89 0 10
2019 AS 42 26 16 2 6 8 1 74 9 90
2019 AS-01 44 24 15 3 9 6 0 72 13 34
2019 AS-02 35 27 19 0 0 19 0 76 0 26
2019 AS-03 82 9 0 0 0 0 9 100 0 11
2018 AS 47 24 13 5 1 8 1 79 7 83
2018 AS-01 44 19 14 8 3 8 3 72 13 36
2018 AS-02 38 29 17 0 0 17 0 80 0 24
2018 AS-03 80 20 0 0 0 0 0 100 0 10
2017 AS 45 27 9 3 2 10 2 82 7 86
2017 AS-01 42 15 13 7 2 15 5 71 12 40
2017 AS-02 40 40 4 0 4 12 0 91 5 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11
2014 AS 50 21 14 6 0 7 1 78 7 95
2014 AS-01 44 13 22 11 0 9 2 63 12 46
2014 AS-02 46 43 0 0 0 11 0 100 0 26
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 35 15 8 7 0 1 70 14 92
2020 AS-01 37 33 14 7 7 0 2 71 14 43
2020 AS-02 38 27 15 12 8 0 0 65 19 26
2020 AS-03 30 60 0 0 10 0 0 90 10 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 29 13 2 3 1 0 81 6 90
2020 AS-01 51 27 17 0 2 2 0 80 3 41
2020 AS-02 54 23 19 4 0 0 0 77 4 26
2020 AS-03 50 40 0 0 10 0 0 90 10 10
2019 AS 63 22 9 3 3 0 0 85 7 91
2019 AS-01 63 23 11 0 3 0 0 86 3 35
2019 AS-02 65 19 8 4 4 0 0 85 8 26
2019 AS-03 55 36 0 0 9 0 0 91 9 11
2018 AS 59 21 5 7 5 0 4 82 13 82
2018 AS-01 61 17 6 11 3 0 3 80 14 36
2018 AS-02 67 17 0 4 8 0 4 87 13 24
2018 AS-03 40 20 10 10 10 0 10 67 22 10
2017 AS 46 30 8 8 6 0 1 78 14 86
2017 AS-01 49 39 5 5 2 0 0 88 7 41
2017 AS-02 44 16 8 16 12 0 4 63 29 25
2017 AS-03 60 30 10 0 0 0 0 90 0 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 41 17 7 4 0 0 72 11 92
2020 AS-01 30 42 19 5 5 0 0 72 9 43
2020 AS-02 23 46 23 4 4 0 0 69 8 26
2020 AS-03 50 30 10 0 10 0 0 80 10 10
2019 AS 31 44 13 9 2 0 1 76 11 91
2019 AS-01 37 40 14 9 0 0 0 77 9 35
2019 AS-02 19 58 12 8 4 0 0 77 12 26
2019 AS-03 36 64 0 0 0 0 0 100 0 11
2018 AS 26 35 22 6 10 0 1 62 16 82
2018 AS-01 33 42 17 6 3 0 0 75 8 36
2018 AS-02 21 25 25 8 17 0 4 48 26 24
2018 AS-03 10 60 20 0 10 0 0 70 10 10
2017 AS 30 28 23 8 10 0 0 59 18 87
2017 AS-01 37 31 22 2 7 0 0 68 10 41
2017 AS-02 20 16 36 16 12 0 0 36 28 25
2017 AS-03 36 45 9 9 0 0 0 82 9 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 42 16 3 0 0 0 80 3 91
2020 AS-01 40 47 12 2 0 0 0 86 2 43
2020 AS-02 32 36 28 4 0 0 0 68 4 25
2020 AS-03 40 30 20 10 0 0 0 70 10 10
2019 AS 43 36 12 3 1 1 3 83 5 90
2019 AS-01 50 29 15 3 0 0 3 82 3 34
2019 AS-02 35 50 15 0 0 0 0 85 0 26
2019 AS-03 45 36 0 0 0 9 9 100 0 11
2018 AS 41 30 16 9 4 0 0 72 12 82
2018 AS-01 47 36 17 0 0 0 0 83 0 36
2018 AS-02 46 21 13 17 4 0 0 67 21 24
2018 AS-03 20 50 20 0 10 0 0 70 10 10
2017 AS 31 38 18 4 7 2 0 71 11 87
2017 AS-01 35 44 14 2 2 2 0 80 5 41
2017 AS-02 24 24 32 4 12 4 0 50 17 25
2017 AS-03 45 55 0 0 0 0 0 100 0 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 29 14 10 3 2 0 72 13 91
2020 AS-01 35 30 19 9 2 5 0 68 12 43
2020 AS-02 38 38 15 4 4 0 0 77 8 26
2019 AS 40 29 20 7 1 3 1 71 8 91
2019 AS-01 43 26 14 9 3 6 0 73 12 35
2019 AS-02 31 35 27 8 0 0 0 65 8 26
2019 AS-03 55 36 0 0 0 9 0 100 0 11
2018 AS 35 26 21 11 5 1 1 63 16 82
2018 AS-01 42 25 25 3 3 3 0 69 6 36
2018 AS-02 38 25 17 13 4 0 4 65 17 24
2018 AS-03 20 30 30 10 10 0 0 50 20 10
2017 AS 35 22 28 3 10 1 0 58 14 86
2017 AS-01 37 29 22 5 7 0 0 66 12 41
2017 AS-02 29 17 38 4 13 0 0 46 17 24
2017 AS-03 45 27 27 0 0 0 0 73 0 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 31 4 3 0 1 1 92 3 90
2020 AS-01 55 36 7 0 0 2 0 93 0 42
2020 AS-02 64 36 0 0 0 0 0 100 0 25
2020 AS-03 50 20 10 10 0 0 10 78 11 10
2019 AS 70 19 2 1 0 0 8 96 1 91
2019 AS-01 77 17 0 0 0 0 6 100 0 35
2019 AS-02 73 19 0 0 0 0 8 100 0 26
2019 AS-03 55 27 0 0 0 0 18 100 0 11
2018 AS 73 19 5 0 1 0 2 94 1 81
2018 AS-01 78 14 3 0 3 0 3 94 3 36
2018 AS-02 71 17 8 0 0 0 4 91 0 24
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 60 23 6 2 5 0 5 87 7 87
2017 AS-01 71 19 2 2 0 0 5 95 3 41
2017 AS-02 44 28 8 0 12 0 8 78 13 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 38 9 10 0 0 0 82 10 92
2020 AS-01 51 28 9 12 0 0 0 79 12 43
2020 AS-02 31 50 15 4 0 0 0 81 4 26
2020 AS-03 40 50 0 10 0 0 0 90 10 10
2019 AS 53 31 10 4 2 0 0 84 7 91
2019 AS-01 57 29 6 6 3 0 0 86 9 35
2019 AS-02 38 46 8 8 0 0 0 85 8 26
2019 AS-03 91 9 0 0 0 0 0 100 0 11
2018 AS 47 33 11 6 2 0 0 80 9 81
2018 AS-01 39 39 11 11 0 0 0 78 11 36
2018 AS-02 65 17 13 0 4 0 0 83 4 23
2018 AS-03 50 30 0 10 10 0 0 80 20 10
2017 AS 43 32 14 5 5 0 1 76 9 86
2017 AS-01 50 35 10 2 2 0 0 85 5 40
2017 AS-02 36 32 12 8 8 0 4 71 17 25
2017 AS-03 55 27 18 0 0 0 0 82 0 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 36 18 8 4 0 2 69 12 92
2020 AS-01 30 42 16 5 2 0 5 76 7 43
2020 AS-02 19 35 31 12 4 0 0 54 15 26
2020 AS-03 60 20 0 10 10 0 0 80 20 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 33 14 0 0 0 2 85 0 91
2020 AS-01 51 35 12 0 0 0 2 88 0 43
2020 AS-02 44 28 28 0 0 0 0 72 0 25
2020 AS-03 60 20 10 0 0 0 10 89 0 10
2019 AS 44 39 9 3 1 3 0 86 5 89
2019 AS-01 47 38 9 3 0 3 0 88 3 34
2019 AS-02 42 46 0 8 0 4 0 92 8 26
2019 AS-03 50 40 0 0 0 10 0 100 0 10
2018 AS 39 35 13 6 6 0 1 74 12 83
2018 AS-01 47 33 11 3 6 0 0 81 8 36
2018 AS-02 33 33 13 17 0 0 4 70 17 24
2018 AS-03 30 50 20 0 0 0 0 80 0 10
2017 AS 42 35 7 7 8 0 1 78 15 86
2017 AS-01 41 40 2 5 10 0 2 82 15 40
2017 AS-02 44 28 16 4 8 0 0 72 12 25
2017 AS-03 64 27 0 9 0 0 0 91 9 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 33 16 4 1 0 1 78 5 92
2020 AS-01 42 37 14 5 2 0 0 79 7 43
2020 AS-02 27 46 23 4 0 0 0 73 4 26
2020 AS-03 80 0 0 10 0 0 10 89 11 10
2019 AS 43 33 15 3 1 2 2 79 5 91
2019 AS-01 54 20 17 6 0 0 3 76 6 35
2019 AS-02 31 50 15 0 0 4 0 84 0 26
2019 AS-03 45 36 9 0 0 9 0 90 0 11
2018 AS 34 37 22 4 4 0 0 71 7 83
2018 AS-01 36 47 17 0 0 0 0 83 0 36
2018 AS-02 29 42 21 4 4 0 0 71 8 24
2018 AS-03 50 20 30 0 0 0 0 70 0 10
2017 AS 27 43 12 7 10 0 0 71 17 85
2017 AS-01 28 49 15 5 2 0 0 78 7 40
2017 AS-02 25 38 17 8 13 0 0 63 21 24
2017 AS-03 45 45 0 9 0 0 0 91 9 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 31 14 3 0 0 1 82 3 91
2020 AS-01 52 33 14 0 0 0 0 86 0 42
2020 AS-02 38 31 23 8 0 0 0 69 8 26
2020 AS-03 50 40 0 0 0 0 10 100 0 10
2019 AS 47 33 6 11 2 1 0 81 13 90
2019 AS-01 41 38 6 15 0 0 0 79 15 34
2019 AS-02 50 35 8 4 0 4 0 88 4 26
2019 AS-03 64 27 0 0 9 0 0 91 9 11
2018 AS 41 33 17 5 2 0 1 75 7 82
2018 AS-01 43 37 14 6 0 0 0 80 6 35
2018 AS-02 38 33 17 4 4 0 4 74 9 24
2018 AS-03 50 30 20 0 0 0 0 80 0 10
2017 AS 48 26 14 5 7 0 1 74 12 86
2017 AS-01 50 33 10 2 2 0 2 85 5 40
2017 AS-02 40 24 24 4 8 0 0 64 12 25
2017 AS-03 73 18 0 9 0 0 0 91 9 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 25 11 4 2 0 1 82 7 91
2020 AS-01 64 19 10 2 5 0 0 83 7 42
2020 AS-02 35 38 19 8 0 0 0 73 8 26
2020 AS-03 70 20 0 0 0 0 10 100 0 10
2019 AS 53 27 12 5 1 1 0 81 7 91
2019 AS-01 51 31 11 6 0 0 0 83 6 35
2019 AS-02 58 27 8 8 0 0 0 85 8 26
2019 AS-03 45 45 0 0 0 9 0 100 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 41 15 3 2 0 0 79 5 92
2020 AS-01 37 37 16 5 5 0 0 74 9 43
2020 AS-02 31 46 23 0 0 0 0 77 0 26
2020 AS-03 60 30 0 10 0 0 0 90 10 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 43 17 8 4 0 0 71 12 92
2020 AS-01 19 42 21 9 9 0 0 60 19 43
2020 AS-02 23 46 23 8 0 0 0 69 8 26
2020 AS-03 50 50 0 0 0 0 0 100 0 10
2019 AS 41 40 13 5 1 0 0 80 7 91
2019 AS-01 43 43 14 0 0 0 0 86 0 35
2019 AS-02 42 31 23 4 0 0 0 73 4 26
2019 AS-03 36 64 0 0 0 0 0 100 0 11
2018 AS 35 36 17 7 5 0 0 71 12 83
2018 AS-01 36 36 25 0 3 0 0 72 3 36
2018 AS-02 29 50 4 13 4 0 0 79 17 24
2018 AS-03 60 30 10 0 0 0 0 90 0 10
2017 AS 38 37 15 3 6 0 0 76 9 86
2017 AS-01 40 50 5 2 2 0 0 90 5 40
2017 AS-02 24 40 24 4 8 0 0 64 12 25
2017 AS-03 73 9 18 0 0 0 0 82 0 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 30 7 0 1 0 2 92 1 91
2020 AS-01 48 36 10 0 2 0 5 88 3 42
2020 AS-02 69 23 8 0 0 0 0 92 0 26
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 70 19 10 0 1 0 0 89 1 91
2019 AS-01 71 23 3 0 3 0 0 94 3 35
2019 AS-02 77 15 8 0 0 0 0 92 0 26
2019 AS-03 55 27 18 0 0 0 0 82 0 11
2018 AS 64 17 10 6 2 0 1 82 9 83
2018 AS-01 61 14 11 11 3 0 0 75 14 36
2018 AS-02 63 17 8 4 4 0 4 83 9 24
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 60 23 10 2 3 0 1 84 6 87
2017 AS-01 62 19 10 2 7 0 0 81 10 41
2017 AS-02 52 36 8 0 0 0 4 92 0 25
2017 AS-03 73 18 0 9 0 0 0 91 9 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 33 9 3 0 0 0 88 3 91
2020 AS-01 48 33 14 5 0 0 0 81 5 42
2020 AS-02 54 38 4 4 0 0 0 92 4 26
2020 AS-03 60 40 0 0 0 0 0 100 0 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 82 11 5 1 0 0 1 93 1 92
2020 AS-01 81 7 7 2 0 0 2 90 2 43
2020 AS-02 81 15 4 0 0 0 0 96 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 76 14 2 0 1 0 7 96 1 90
2019 AS-01 74 14 6 0 0 0 6 94 0 35
2019 AS-02 84 12 0 0 0 0 4 100 0 25
2019 AS-03 73 18 0 0 0 0 9 100 0 11
2018 AS 79 13 5 1 0 0 1 94 1 82
2018 AS-01 71 17 9 3 0 0 0 89 3 35
2018 AS-02 83 13 0 0 0 0 4 100 0 24
2018 AS-03 90 10 0 0 0 0 0 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 90 4 1 1 0 0 3 98 1 92
2020 AS-01 93 5 0 2 0 0 0 98 2 43
2020 AS-02 92 8 0 0 0 0 0 100 0 26
2020 AS-03 80 0 0 0 0 0 20 100 0 10
2019 AS 79 10 4 2 3 1 0 90 6 89
2019 AS-01 79 9 6 0 6 0 0 88 6 34
2019 AS-02 85 8 4 0 0 4 0 96 0 26
2019 AS-03 64 27 0 9 0 0 0 91 9 11
2018 AS 78 7 7 2 2 0 2 88 5 82
2018 AS-01 71 9 9 6 3 0 3 82 9 35
2018 AS-02 88 0 8 0 0 0 4 91 0 24
2018 AS-03 80 20 0 0 0 0 0 100 0 10
2017 AS 80 9 5 2 1 2 1 92 4 86
2017 AS-01 77 13 5 0 2 2 0 93 2 41
2017 AS-02 88 0 0 8 0 4 0 91 9 24
2017 AS-03 82 9 0 0 0 0 9 100 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 20 3 1 1 0 2 94 2 90
2020 AS-01 78 15 2 2 2 0 0 93 5 41
2020 AS-02 65 27 8 0 0 0 0 92 0 26
2020 AS-03 70 20 0 0 0 0 10 100 0 10
2019 AS 64 24 7 2 2 0 0 89 4 90
2019 AS-01 63 17 9 6 6 0 0 80 11 35
2019 AS-02 69 27 4 0 0 0 0 96 0 26
2019 AS-03 45 55 0 0 0 0 0 100 0 11
2018 AS 54 33 8 1 2 0 1 88 4 83
2018 AS-01 50 33 11 3 3 0 0 83 6 36
2018 AS-02 58 29 8 0 0 0 4 91 0 24
2018 AS-03 60 30 10 0 0 0 0 90 0 10
2017 AS 57 29 10 2 2 0 0 86 5 87
2017 AS-01 53 27 11 5 5 0 0 79 10 41
2017 AS-02 60 32 8 0 0 0 0 92 0 25
2017 AS-03 73 27 0 0 0 0 0 100 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 16 3 1 0 0 2 96 1 92
2020 AS-01 81 16 2 0 0 0 0 98 0 43
2020 AS-02 69 27 4 0 0 0 0 96 0 26
2020 AS-03 90 0 0 0 0 0 10 100 0 10
2019 AS 70 20 4 2 3 0 0 90 6 90
2019 AS-01 71 20 6 0 3 0 0 91 3 35
2019 AS-02 77 15 4 4 0 0 0 92 4 26
2019 AS-03 64 27 0 9 0 0 0 91 9 11
2018 AS 55 28 5 10 1 0 1 84 11 83
2018 AS-01 58 25 8 8 0 0 0 83 8 36
2018 AS-02 54 29 0 13 0 0 4 87 13 24
2018 AS-03 70 30 0 0 0 0 0 100 0 10
2017 AS 67 17 9 3 3 0 0 84 7 87
2017 AS-01 71 12 10 2 5 0 0 83 7 41
2017 AS-02 56 32 8 4 0 0 0 88 4 25
2017 AS-03 82 9 9 0 0 0 0 91 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 11 0 0 0 0 32 100 0 91
2020 AS-01 57 2 0 0 0 0 40 100 0 42
2020 AS-02 58 15 0 0 0 0 27 100 0 26
2020 AS-03 60 10 0 0 0 0 30 100 0 10
2019 AS 55 8 3 1 0 0 33 93 2 89
2019 AS-01 54 0 3 0 0 0 43 95 0 35
2019 AS-02 64 8 0 0 0 0 28 100 0 25
2019 AS-03 45 18 9 0 0 0 27 88 0 11
2018 AS 47 12 2 0 0 0 39 96 0 83
2018 AS-01 42 8 0 0 0 0 50 100 0 36
2018 AS-02 58 8 0 0 0 0 33 100 0 24
2018 AS-03 50 0 0 0 0 0 50 100 0 10
2017 AS 56 5 2 0 0 0 37 96 0 86
2017 AS-01 46 2 0 0 0 0 51 100 0 41
2017 AS-02 67 0 4 0 0 0 29 94 0 24
2017 AS-03 73 9 0 0 0 0 18 100 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 13 3 0 0 0 4 97 0 92
2020 AS-01 86 7 2 0 0 0 5 98 0 43
2020 AS-02 69 23 8 0 0 0 0 92 0 26
2020 AS-03 70 20 0 0 0 0 10 100 0 10
2019 AS 81 10 2 1 0 0 6 96 1 90
2019 AS-01 80 9 0 0 0 0 11 100 0 35
2019 AS-02 88 8 4 0 0 0 0 96 0 26
2019 AS-03 73 18 0 0 0 0 9 100 0 11
2018 AS 75 15 1 0 0 0 9 99 0 81
2018 AS-01 74 9 3 0 0 0 15 97 0 34
2018 AS-02 83 13 0 0 0 0 4 100 0 24
2018 AS-03 50 40 0 0 0 0 10 100 0 10
2017 AS 81 11 1 1 0 0 6 98 1 85
2017 AS-01 82 10 0 0 0 0 7 100 0 40
2017 AS-02 75 13 4 0 0 0 8 95 0 24
2017 AS-03 82 18 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 17 5 1 2 0 1 91 3 92
2020 AS-01 74 14 7 2 2 0 0 88 5 43
2020 AS-02 69 23 4 0 4 0 0 92 4 26
2020 AS-03 70 10 10 0 0 0 10 89 0 10
2019 AS 73 13 4 4 3 0 1 88 8 89
2019 AS-01 65 15 9 9 3 0 0 79 12 34
2019 AS-02 77 15 0 4 4 0 0 92 8 26
2019 AS-03 73 9 9 0 0 0 9 90 0 11
2018 AS 76 20 1 0 1 0 1 98 1 83
2018 AS-01 67 31 0 0 3 0 0 97 3 36
2018 AS-02 83 13 0 0 0 0 4 100 0 24
2018 AS-03 90 10 0 0 0 0 0 100 0 10
2017 AS 71 19 3 2 3 0 1 91 6 87
2017 AS-01 63 30 2 2 2 0 0 93 5 41
2017 AS-02 76 4 8 4 4 0 4 83 8 25
2017 AS-03 82 9 0 0 9 0 0 91 9 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 38 12 2 1 0 1 85 3 92
2020 AS-01 44 35 16 2 2 0 0 79 5 43
2020 AS-02 42 46 8 4 0 0 0 88 4 26
2020 AS-03 50 40 0 0 0 0 10 100 0 10
2019 AS 61 28 6 3 2 0 0 89 6 89
2019 AS-01 63 31 3 0 3 0 0 94 3 35
2019 AS-02 56 32 12 0 0 0 0 88 0 25
2019 AS-03 64 36 0 0 0 0 0 100 0 11
2018 AS 47 31 16 2 1 0 2 80 4 83
2018 AS-01 36 42 17 3 3 0 0 78 6 36
2018 AS-02 50 21 21 0 0 0 8 77 0 24
2018 AS-03 80 10 10 0 0 0 0 90 0 10
2017 AS 50 25 15 5 2 0 2 77 7 87
2017 AS-01 51 24 13 5 5 0 2 77 10 41
2017 AS-02 48 20 24 4 0 0 4 71 4 25
2017 AS-03 55 36 0 9 0 0 0 91 9 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 57 4 0 0 0 0 96 0 92
2020 AS-01 40 53 7 0 0 0 0 93 0 43
2020 AS-02 38 58 4 0 0 0 0 96 0 26
2020 AS-03 40 60 0 0 0 0 0 100 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 47 21 7 0 0 0 73 7 92
2020 AS-01 21 44 28 7 0 0 0 65 7 43
2020 AS-02 31 54 12 4 0 0 0 85 4 26
2020 AS-03 40 40 20 0 0 0 0 80 0 10
2019 AS 31 40 23 5 1 0 0 70 7 91
2019 AS-01 34 34 26 6 0 0 0 69 6 35
2019 AS-02 19 50 27 4 0 0 0 69 4 26
2019 AS-03 64 27 9 0 0 0 0 91 0 11
2018 AS 28 35 24 7 6 0 0 63 13 83
2018 AS-01 25 50 14 8 3 0 0 75 11 36
2018 AS-02 33 29 25 4 8 0 0 63 13 24
2018 AS-03 30 30 40 0 0 0 0 60 0 10
2017 AS 21 40 30 6 5 0 0 60 10 87
2017 AS-01 19 54 22 2 2 0 0 74 5 41
2017 AS-02 20 20 52 4 4 0 0 40 8 25
2017 AS-03 45 36 18 0 0 0 0 82 0 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 9 46 30 12 0 0 42 12 92
2020 AS-01 2 14 49 28 7 0 0 35 16 43
2020 AS-02 8 4 42 35 12 0 0 46 12 26
2020 AS-03 0 0 50 30 20 0 0 50 0 10
2019 AS 2 8 49 28 13 0 0 41 10 90
2019 AS-01 3 15 38 24 21 0 0 44 18 34
2019 AS-02 0 8 62 23 8 0 0 31 8 26
2019 AS-03 0 0 27 45 27 0 0 73 0 11
2018 AS 13 11 30 33 13 0 0 46 24 83
2018 AS-01 11 8 28 44 8 0 0 53 19 36
2018 AS-02 17 13 33 17 21 0 0 38 29 24
2018 AS-03 10 10 30 30 20 0 0 50 20 10
2017 AS 13 9 39 25 14 0 0 39 22 87
2017 AS-01 5 7 37 34 18 0 0 51 12 41
2017 AS-02 24 12 40 8 16 0 0 24 36 25
2017 AS-03 0 0 55 36 9 0 0 45 0 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 31 2 1 0 0 0 97 1 91
2020 AS-01 65 30 2 2 0 0 0 95 2 43
2020 AS-02 64 36 0 0 0 0 0 100 0 25
2020 AS-03 70 30 0 0 0 0 0 100 0 10
2019 AS 54 33 6 1 3 3 0 90 5 89
2019 AS-01 59 29 3 0 6 3 0 91 6 34
2019 AS-02 46 46 8 0 0 0 0 92 0 26
2019 AS-03 73 9 0 0 0 18 0 100 0 11
2018 AS 63 26 6 4 0 1 0 90 4 82
2018 AS-01 61 28 8 3 0 0 0 89 3 36
2018 AS-02 67 25 4 0 0 4 0 96 0 24
2018 AS-03 80 20 0 0 0 0 0 100 0 10
2017 AS 58 30 6 4 2 0 0 88 6 87
2017 AS-01 48 37 5 5 5 0 0 85 10 41
2017 AS-02 64 24 8 4 0 0 0 88 4 25
2017 AS-03 82 18 0 0 0 0 0 100 0 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 28 2 1 0 1 0 97 1 92
2020 AS-01 63 30 2 2 0 2 0 95 2 43
2020 AS-02 65 35 0 0 0 0 0 100 0 26
2020 AS-03 80 20 0 0 0 0 0 100 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 27 4 8 0 0 0 88 8 91
2020 AS-01 57 33 2 7 0 0 0 90 7 42
2020 AS-02 62 27 4 8 0 0 0 88 8 26
2020 AS-03 80 10 10 0 0 0 0 90 0 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 15 5 1 0 1 0 93 1 92
2020 AS-01 77 19 2 0 0 2 0 98 0 43
2020 AS-02 73 15 12 0 0 0 0 88 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 26 2 3 1 0 0 93 4 92
2020 AS-01 70 23 0 5 2 0 0 93 7 43
2020 AS-02 58 35 8 0 0 0 0 92 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
2019 AS 47 34 9 4 4 1 0 82 9 91
2019 AS-01 54 20 11 6 9 0 0 74 14 35
2019 AS-02 31 58 8 4 0 0 0 88 4 26
2019 AS-03 82 9 0 0 0 9 0 100 0 11
2018 AS 51 25 10 8 4 2 0 78 12 83
2018 AS-01 53 19 14 3 8 3 0 74 11 36
2018 AS-02 46 29 8 13 0 4 0 78 13 24
2018 AS-03 70 20 10 0 0 0 0 90 0 10
2017 AS 38 42 9 8 3 0 0 79 11 87
2017 AS-01 36 39 13 7 5 0 0 75 12 41
2017 AS-02 36 52 8 0 4 0 0 88 4 25
2017 AS-03 55 45 0 0 0 0 0 100 0 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 21 2 1 0 0 0 97 1 92
2020 AS-01 72 23 5 0 0 0 0 95 0 43
2020 AS-02 81 15 0 4 0 0 0 96 4 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 21 3 1 0 0 0 96 1 90
2020 AS-01 71 24 5 0 0 0 0 95 0 41
2020 AS-02 77 19 0 4 0 0 0 96 4 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 21 2 1 0 0 1 97 1 91
2020 AS-01 67 26 5 0 0 0 2 95 0 43
2020 AS-02 77 19 0 4 0 0 0 96 4 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 78 15 1 4 0 0 1 95 4 92
2020 AS-01 72 21 2 2 0 0 2 95 2 43
2020 AS-02 81 15 0 4 0 0 0 96 4 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 85 11 0 0 0 4 0 100 0 92
2020 AS-01 81 9 0 0 0 9 0 100 0 43
2020 AS-02 88 12 0 0 0 0 0 100 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 21 5 1 1 2 1 92 2 92
2020 AS-01 63 21 5 2 2 5 2 90 5 43
2020 AS-02 69 19 12 0 0 0 0 88 0 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 21 2 4 0 0 0 93 4 91
2020 AS-01 72 21 0 7 0 0 0 93 7 43
2020 AS-02 72 20 8 0 0 0 0 92 0 25
2020 AS-03 90 10 0 0 0 0 0 100 0 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 85 13 1 0 0 0 1 99 0 92
2020 AS-01 79 19 0 0 0 0 2 100 0 43
2020 AS-02 88 8 4 0 0 0 0 96 0 26
2020 AS-03 100 0 0 0 0 0 0 100 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 42 8 17 0 0 0 75 17 12
2019 AS 13 69 13 0 0 6 0 87 0 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 17 25 17 0 0 0 58 17 12
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 92
2020 AS-01 9 91 43
2020 AS-02 8 92 26
2020 AS-03 10 90 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 92
2020 AS-01 7 93 43
2020 AS-02 4 96 26
2020 AS-03 0 100 10
2019 AS 11 89 91
2019 AS-01 17 83 35
2019 AS-02 4 96 26
2019 AS-03 0 100 11
2017 AS 15 85 87
2017 AS-01 20 80 41
2014 AS 13 87 94
2014 AS-01 18 82 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 80 20 10
2017 AS 85 15 13
2014 AS 84 16 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 AS 65 35 0 0 0 0 0 100 0 11
2014 AS 61 39 0 0 0 0 0 100 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 22 3 1 0 0 0 96 1 92
2020 AS-01 74 23 2 0 0 0 0 98 0 43
2020 AS-02 62 31 4 4 0 0 0 92 4 26
2020 AS-03 90 10 0 0 0 0 0 100 0 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 82 13 1 95 5 92
2020 AS-01 2 77 19 2 97 3 43
2020 AS-02 4 81 15 0 95 5 26
2020 AS-03 0 100 0 0 100 0 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 23 13 3 5 3 10 75 10 92
2020 AS-01 47 19 14 0 5 7 9 78 6 43
2020 AS-02 50 19 15 4 4 0 8 75 8 26
2020 AS-03 30 50 0 0 10 0 10 89 11 10
2019 AS 46 21 10 8 9 0 7 71 18 90
2019 AS-01 40 20 11 14 9 0 6 64 24 35
2019 AS-02 50 27 8 4 8 0 4 80 12 26
2019 AS-03 55 9 18 0 9 0 9 70 10 11
2018 AS 57 12 11 8 7 1 4 72 16 83
2018 AS-01 50 14 17 8 6 0 6 68 15 36
2018 AS-02 58 8 13 8 4 4 4 73 14 24
2018 AS-03 70 10 0 0 20 0 0 80 20 10
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