2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 34 3 6 1 0 0 90 8 449
2020 Term 37 54 9 0 0 0 0 91 0 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 12 3 1 1 0 0 95 2 446
2020 Term 70 20 5 5 0 0 0 90 5 21
2017 Indeterminate (permanent) 81 12 3 0 1 0 1 95 2 449
2017 Term 82 18 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 78 15 3 1 0 1 1 95 2 478

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 6 4 2 0 0 88 5 449
2020 Term 38 48 14 0 0 0 0 86 0 21
2019 Indeterminate (permanent) 66 26 4 4 1 0 0 91 5 440
2019 Term 58 28 11 4 0 0 0 86 4 26
2019 Student 65 35 0 0 0 0 0 100 0 17
2017 Indeterminate (permanent) 63 27 3 5 1 0 0 90 7 451
2017 Term 57 27 8 8 0 0 0 84 8 12
2014 Indeterminate (permanent) 67 24 2 5 2 0 0 91 7 478

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 40 6 6 2 0 0 85 9 447
2020 Term 13 43 15 29 0 0 0 56 29 21
2019 Indeterminate (permanent) 41 40 7 11 2 0 0 81 12 441
2019 Term 38 40 18 0 4 0 0 77 4 26
2019 Student 50 44 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 39 40 8 9 3 0 0 80 12 427
2018 Term 31 69 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 40 40 8 10 2 0 0 80 12 450
2017 Term 24 43 8 24 0 0 0 68 24 12
2014 Indeterminate (permanent) 39 40 8 10 3 0 0 79 13 478

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 28 5 2 2 0 0 91 4 439
2020 Term 47 43 10 0 0 0 0 90 0 21
2019 Indeterminate (permanent) 61 30 5 3 1 0 0 91 4 440
2019 Term 53 36 11 0 0 0 0 89 0 26
2019 Student 78 22 0 0 0 0 0 100 0 18
2017 Indeterminate (permanent) 65 29 4 2 1 0 1 94 3 450
2017 Term 73 19 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 66 27 4 1 1 0 0 93 2 478

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 27 5 3 2 0 0 90 5 446
2020 Term 50 35 15 0 0 0 0 85 0 21
2019 Indeterminate (permanent) 64 25 5 4 2 0 0 89 5 441
2019 Term 57 32 11 0 0 0 0 89 0 26
2019 Student 78 11 0 6 0 6 0 94 6 18
2018 Indeterminate (permanent) 65 28 4 2 1 0 0 93 3 427
2018 Term 64 31 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 63 27 4 3 3 1 0 90 6 450
2017 Term 82 18 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 477

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 29 7 4 1 0 0 87 5 448
2020 Term 47 39 10 0 4 0 0 86 4 21
2019 Indeterminate (permanent) 50 35 7 6 2 0 0 85 8 442
2019 Term 53 28 19 0 0 0 0 81 0 26
2019 Student 56 28 0 11 6 0 0 83 17 18
2018 Indeterminate (permanent) 50 36 5 5 4 0 0 86 9 423
2018 Term 57 31 6 7 0 0 0 87 7 16
2017 Indeterminate (permanent) 46 38 6 6 5 0 0 84 11 448
2017 Term 60 32 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 41 38 10 8 3 0 0 79 12 478

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 33 9 8 4 0 0 79 12 449
2020 Term 47 39 9 0 0 0 5 90 0 21
2019 Indeterminate (permanent) 37 39 11 8 4 0 0 76 13 440
2019 Term 50 42 7 0 0 0 0 93 0 26
2019 Student 72 22 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 39 35 12 8 6 0 0 74 14 428
2018 Term 43 51 0 0 0 0 6 100 0 16
2017 Indeterminate (permanent) 38 30 13 12 7 0 0 68 19 449
2017 Term 41 59 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 30 36 14 13 7 0 0 66 20 477

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 37 9 6 2 0 0 84 8 448
2020 Term 28 58 14 0 0 0 0 86 0 21
2019 Indeterminate (permanent) 38 40 10 8 4 0 0 77 12 440
2019 Term 49 32 15 4 0 0 0 81 4 26
2019 Student 39 50 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 40 42 8 6 4 0 0 82 9 427
2018 Term 43 44 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 40 39 8 9 4 0 0 79 13 450
2017 Term 41 35 16 8 0 0 0 76 8 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 31 5 2 1 0 0 92 3 446
2020 Term 43 52 5 0 0 0 0 95 0 21
2019 Indeterminate (permanent) 51 39 6 2 2 0 0 90 4 440
2019 Term 65 28 7 0 0 0 0 93 0 26
2019 Student 67 28 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 57 34 5 2 1 0 0 92 4 427
2018 Term 83 11 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 53 35 6 3 3 0 0 89 5 448
2017 Term 41 35 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 51 35 9 4 1 0 0 86 5 477

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 33 7 7 4 0 0 82 11 449
2020 Term 42 48 10 0 0 0 0 90 0 21
2019 Indeterminate (permanent) 43 37 9 6 5 0 0 80 12 440
2019 Term 57 32 7 4 0 0 0 89 4 26
2019 Student 56 33 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 42 36 9 7 6 0 0 78 13 424
2018 Term 43 51 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 39 36 10 10 6 0 0 75 15 450
2017 Term 49 51 0 0 0 0 0 100 0 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 23 6 1 1 0 0 92 2 445
2020 Term 42 49 9 0 0 0 0 91 0 21
2019 Indeterminate (permanent) 65 27 4 2 1 0 0 92 3 438
2019 Term 61 31 4 4 0 0 0 93 4 26
2019 Student 61 33 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 66 26 5 3 0 0 0 92 3 420
2018 Term 57 38 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 66 26 4 3 1 0 0 92 4 448
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 70 21 7 2 0 0 0 92 2 478

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 35 7 7 2 0 0 84 9 447
2020 Term 41 39 15 0 0 0 5 84 0 21
2019 Indeterminate (permanent) 43 38 9 6 3 0 0 81 9 440
2019 Term 35 37 24 4 0 0 0 72 4 25
2019 Student 61 28 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 42 38 9 7 5 0 0 80 11 426
2018 Term 44 32 17 7 0 0 0 76 7 16
2017 Indeterminate (permanent) 42 37 8 7 5 0 0 80 12 448
2017 Term 52 31 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 35 41 10 10 4 0 0 77 13 478

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 29 7 5 3 0 0 85 8 448
2020 Term 57 39 5 0 0 0 0 95 0 21
2019 Indeterminate (permanent) 48 34 10 5 3 0 0 83 7 440
2019 Term 42 39 16 4 0 0 0 81 4 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 49 33 9 5 4 0 0 83 9 419
2018 Term 50 32 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 46 33 11 6 4 0 0 79 10 449
2017 Term 51 33 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 42 34 12 8 3 0 0 76 12 477

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 31 8 5 1 0 0 87 6 444
2020 Term 53 31 10 5 0 0 0 84 5 20
2019 Indeterminate (permanent) 47 38 7 6 1 0 0 85 7 437
2019 Term 53 35 12 0 0 0 0 88 0 26
2019 Student 67 28 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 47 37 7 6 3 0 0 84 9 428
2018 Term 44 43 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 47 35 7 7 3 0 0 82 10 449
2017 Term 49 43 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 42 34 11 10 3 0 0 76 12 477

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 24 7 3 2 0 0 88 5 447
2020 Term 51 35 14 0 0 0 0 86 0 21
2019 Indeterminate (permanent) 60 30 5 3 2 0 0 90 4 442
2019 Term 69 27 4 0 0 0 0 96 0 26
2019 Student 67 17 6 6 6 0 0 83 11 18
2018 Indeterminate (permanent) 57 30 7 4 2 0 0 87 6 427
2018 Term 68 26 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 53 34 6 4 2 0 0 88 7 447
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 30 11 6 2 0 0 82 7 478

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 34 18 7 2 0 0 73 9 445
2020 Term 43 37 19 0 0 0 0 81 0 21
2019 Indeterminate (permanent) 42 35 15 6 2 0 0 77 8 438
2019 Term 38 47 15 0 0 0 0 85 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 41 37 13 6 3 0 0 79 8 428
2018 Term 56 32 12 0 0 0 0 88 0 16
2017 Indeterminate (permanent) 39 40 12 6 2 0 0 79 8 450
2017 Term 49 34 17 0 0 0 0 83 0 12
2014 Indeterminate (permanent) 34 38 17 8 3 0 0 72 11 478

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 20 38 24 12 0 0 36 26 447
2020 Term 0 9 58 13 10 4 5 26 10 21
2019 Indeterminate (permanent) 6 19 41 21 11 0 1 33 26 442
2019 Term 4 11 43 11 31 0 0 42 15 26
2019 Student 0 11 28 33 28 0 0 61 11 18
2018 Indeterminate (permanent) 8 21 39 22 9 0 0 32 29 425
2018 Term 0 32 51 17 0 0 0 17 32 16
2017 Indeterminate (permanent) 9 21 40 19 9 1 1 28 31 449
2017 Term 0 8 59 15 18 0 0 33 8 12
2014 Indeterminate (permanent) 5 21 39 23 10 0 2 33 27 477

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 8 20 38 30 1 1 69 11 446
2020 Term 0 9 20 39 23 4 5 68 10 21
2019 Indeterminate (permanent) 4 11 23 35 26 1 1 61 15 440
2019 Term 0 16 31 19 34 0 0 53 16 26
2019 Student 0 0 11 22 67 0 0 89 0 18
2018 Indeterminate (permanent) 5 15 28 30 20 1 0 51 21 424
2018 Term 0 14 25 25 25 11 0 56 15 16
2017 Indeterminate (permanent) 7 11 29 30 21 1 1 52 19 445
2017 Term 0 0 25 8 58 0 10 73 0 12
2014 Indeterminate (permanent) 7 14 29 31 16 0 2 48 22 477

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 20 37 20 12 0 0 32 31 448
2020 Term 4 19 38 19 10 5 5 33 26 21
2019 Indeterminate (permanent) 10 20 35 22 12 0 2 34 31 439
2019 Term 7 22 27 16 27 0 0 43 30 26
2019 Student 0 17 17 17 50 0 0 67 17 18
2018 Indeterminate (permanent) 12 26 35 18 9 0 1 27 38 425
2018 Term 14 12 51 6 11 6 0 18 28 16
2017 Indeterminate (permanent) 22 27 30 12 7 0 1 20 49 448
2017 Term 8 26 43 8 15 0 0 23 34 12
2014 Indeterminate (permanent) 16 25 34 15 8 0 2 24 42 476

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 11 35 32 16 0 0 49 16 446
2020 Term 0 9 10 47 24 0 10 79 10 21
2019 Indeterminate (permanent) 4 12 38 28 17 0 1 46 16 440
2019 Term 8 11 20 19 42 0 0 62 19 26
2019 Student 0 0 17 33 50 0 0 83 0 18
2018 Indeterminate (permanent) 3 12 36 35 13 0 0 48 15 424
2018 Term 6 19 7 32 31 6 0 66 26 16
2017 Indeterminate (permanent) 7 12 37 30 12 0 1 43 20 450
2017 Term 0 17 25 32 26 0 0 58 17 12
2014 Indeterminate (permanent) 5 12 42 29 11 0 1 40 17 474

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 18 29 25 18 0 1 43 28 449
2020 Term 0 16 19 25 30 5 5 61 18 20
2019 Indeterminate (permanent) 10 21 30 20 17 1 2 37 32 441
2019 Term 0 22 36 15 22 4 0 39 23 26
2019 Student 0 0 6 39 50 6 0 94 0 18
2018 Indeterminate (permanent) 11 22 33 22 11 1 0 33 33 425
2018 Term 11 7 12 26 32 11 0 65 21 16
2017 Indeterminate (permanent) 13 23 32 22 9 1 1 31 36 449
2017 Term 0 10 41 17 32 0 0 49 10 12
2014 Indeterminate (permanent) 18 27 32 15 7 0 1 22 46 476

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 3 9 22 35 29 1 1 65 12 444
2020 Term 4 10 19 19 29 14 5 59 17 21
2019 Indeterminate (permanent) 3 11 27 31 26 1 2 58 14 441
2019 Term 4 12 31 27 27 0 0 54 15 26
2019 Student 0 11 6 22 61 0 0 83 11 18
2018 Indeterminate (permanent) 6 17 27 31 18 1 0 50 23 422
2018 Term 0 0 26 34 22 6 12 68 0 15
2017 Indeterminate (permanent) 6 11 27 32 20 2 2 55 17 448
2017 Term 8 17 0 15 49 0 10 72 28 12
2014 Indeterminate (permanent) 5 14 26 31 21 1 3 53 19 477

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 15 40 24 14 1 0 38 22 446
2020 Term 0 9 43 25 19 0 5 45 10 21
2019 Indeterminate (permanent) 7 16 39 24 12 0 1 37 23 442
2019 Term 4 28 44 4 21 0 0 25 32 25
2019 Student 0 0 33 28 39 0 0 67 0 18
2018 Indeterminate (permanent) 8 22 41 18 11 0 0 29 30 424
2018 Term 13 18 25 20 18 6 0 41 33 16
2017 Indeterminate (permanent) 15 22 33 21 7 1 2 28 38 447
2017 Term 0 8 27 32 17 8 8 58 10 12
2014 Indeterminate (permanent) 15 22 34 17 9 1 2 27 38 477

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 7 31 37 22 0 0 60 9 449
2020 Term 0 0 39 38 19 0 5 59 0 21
2019 Indeterminate (permanent) 5 14 32 33 15 0 1 49 19 441
2019 Term 0 12 34 35 20 0 0 54 12 26
2019 Student 0 0 28 44 22 6 0 71 0 18
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 30 17 6 4 4 2 71 11 449
2020 Term 48 19 10 5 0 14 5 82 6 21
2019 Indeterminate (permanent) 34 27 17 9 5 6 2 66 16 440
2019 Term 41 28 12 4 0 11 4 81 5 26
2019 Student 72 17 6 0 0 0 6 94 0 18
2018 Indeterminate (permanent) 30 32 16 10 5 5 3 67 16 425
2018 Term 38 39 6 0 0 18 0 93 0 16
2017 Indeterminate (permanent) 34 31 15 8 6 5 2 70 15 451
2017 Term 41 34 9 0 0 16 0 89 0 12
2014 Indeterminate (permanent) 37 29 14 9 6 2 3 70 15 477

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 25 6 6 4 0 0 84 10 448
2020 Term 66 29 0 0 0 5 0 100 0 21
2019 Indeterminate (permanent) 53 27 8 7 5 0 0 80 12 440
2019 Term 53 32 7 8 0 0 0 85 8 26
2019 Student 94 0 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 52 28 7 6 6 1 0 80 12 424
2018 Term 50 31 13 7 0 0 0 81 7 16
2017 Indeterminate (permanent) 50 30 6 7 7 0 0 80 14 450
2017 Term 59 41 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 28 8 9 5 0 0 78 14 477

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 25 3 2 2 0 0 93 4 449
2020 Term 61 39 0 0 0 0 0 100 0 21
2019 Indeterminate (permanent) 59 28 5 5 3 0 0 87 8 439
2019 Term 68 28 4 0 0 0 0 96 0 26
2019 Student 94 6 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 57 31 3 7 1 0 0 89 8 423
2018 Term 83 17 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 55 33 5 5 2 0 0 88 8 449
2017 Term 76 8 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 52 33 5 7 2 0 0 85 9 478

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 27 6 3 2 0 0 89 5 446
2020 Term 61 28 5 5 0 0 0 90 5 21
2019 Indeterminate (permanent) 50 35 8 4 2 1 0 86 6 442
2019 Term 57 24 19 0 0 0 0 81 0 26
2019 Student 83 11 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 53 34 6 4 2 0 0 87 7 426
2018 Term 64 29 0 7 0 0 0 93 7 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 19 7 2 2 3 1 88 5 450
2020 Term 47 29 5 0 0 9 10 94 0 21
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 21 4 2 1 0 2 93 3 450
2020 Term 50 40 0 0 0 5 5 100 0 21
2019 Indeterminate (permanent) 65 22 9 2 0 1 1 88 2 440
2019 Term 58 20 11 4 0 0 7 84 4 26
2019 Student 67 17 6 11 0 0 0 83 11 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 29 5 5 3 0 0 86 9 447
2020 Term 41 39 10 5 0 0 5 84 5 21
2019 Indeterminate (permanent) 51 28 10 7 3 0 0 80 11 439
2019 Term 61 28 8 4 0 0 0 88 4 26
2019 Student 67 28 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 53 31 7 5 4 0 0 84 9 428
2018 Term 44 33 6 6 0 6 6 87 6 16
2017 Indeterminate (permanent) 49 33 9 5 3 0 0 83 8 450
2017 Term 40 52 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 45 30 11 8 5 0 0 76 13 477

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 19 10 4 2 0 1 83 6 449
2020 Term 55 30 5 5 0 0 5 89 6 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 26 6 5 2 0 0 87 7 449
2020 Term 51 34 5 5 0 0 5 90 5 21
2019 Indeterminate (permanent) 55 27 7 7 4 0 0 82 11 441
2019 Term 72 20 4 4 0 0 0 93 4 26
2019 Student 78 17 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 59 25 6 7 3 0 0 84 10 425
2018 Term 56 44 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 50 31 8 6 4 0 0 82 10 450
2017 Term 66 17 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 52 26 9 10 3 0 0 79 13 477

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 450
2020 Term 39 61 21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 12 4 2 1 1 8 93 3 450
2020 Term 57 15 10 0 0 4 14 88 0 21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 17 5 4 2 0 0 90 5 449
2020 Term 57 19 19 0 0 0 5 80 0 21
2019 Indeterminate (permanent) 64 22 7 4 3 0 0 86 7 441
2019 Term 64 28 7 0 0 0 0 93 0 26
2019 Student 72 22 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 60 23 8 6 3 0 0 84 9 428
2018 Term 56 44 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 60 25 7 4 3 0 0 86 7 451
2017 Term 76 17 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 58 24 8 6 4 0 0 82 10 477
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 29 7 5 2 1 0 86 7 448
2020 Term 71 19 10 0 0 0 0 90 0 21
2019 Indeterminate (permanent) 38 38 11 8 3 2 0 77 11 442
2019 Term 69 20 11 0 0 0 0 89 0 26
2019 Student 100 0 0 0 0 0 0 100 0 17
2018 Indeterminate (permanent) 40 35 10 8 5 1 0 77 13 429
2018 Term 71 24 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 40 35 10 7 6 2 0 76 14 451
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 33 12 9 7 1 0 71 16 478

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 29 6 5 3 0 0 85 8 448
2020 Term 61 29 10 0 0 0 0 90 0 21
2019 Indeterminate (permanent) 40 35 11 8 6 0 0 76 14 441
2019 Term 65 24 11 0 0 0 0 89 0 26
2019 Student 94 0 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 40 35 10 8 6 1 0 76 14 428
2018 Term 50 44 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 37 38 11 6 7 0 0 75 13 449
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 35 34 11 11 7 1 0 70 18 478

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 35 9 6 3 0 0 81 10 449
2020 Term 41 45 14 0 0 0 0 86 0 21
2019 Indeterminate (permanent) 31 37 17 7 6 1 0 70 13 439
2019 Term 54 27 19 0 0 0 0 81 0 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 28 41 13 10 5 2 0 71 16 428
2018 Term 43 39 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 27 38 14 12 8 2 0 66 20 450
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 26 34 16 15 7 1 0 61 23 477

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 39 11 9 4 1 0 77 12 450
2020 Term 43 42 15 0 0 0 0 85 0 21
2019 Indeterminate (permanent) 25 37 18 13 6 0 0 62 20 438
2019 Term 43 42 12 4 0 0 0 84 4 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 25 37 14 13 10 1 0 63 23 428
2018 Term 36 58 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 27 34 13 15 10 1 0 61 25 449
2017 Term 57 43 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 23 34 15 18 9 1 0 58 27 477

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 23 10 6 3 3 7 79 10 449
2020 Term 47 30 5 4 5 4 5 85 10 21
2019 Indeterminate (permanent) 47 23 12 4 4 4 6 78 9 442
2019 Term 54 19 7 8 0 0 12 83 9 26
2019 Student 44 17 6 6 6 11 11 79 14 18
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 37 8 4 0 0 0 87 5 446
2020 Term 39 51 5 0 0 0 5 95 0 20
2019 Indeterminate (permanent) 44 40 9 6 1 1 0 84 7 441
2019 Term 50 39 11 0 0 0 0 89 0 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 35 46 8 7 3 0 0 81 10 427
2018 Term 50 44 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 451
2017 Term 42 42 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 38 41 10 8 3 1 0 79 11 478

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 42 10 9 2 1 0 79 11 448
2020 Term 28 48 14 5 0 0 5 80 5 21
2019 Indeterminate (permanent) 22 42 17 13 6 1 0 64 19 442
2019 Term 34 42 20 0 0 4 0 79 0 26
2019 Student 61 33 0 0 0 6 0 100 0 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 32 10 6 2 1 0 82 8 445
2020 Term 33 29 19 4 0 9 5 73 5 21
2019 Indeterminate (permanent) 41 34 11 8 4 2 0 77 12 441
2019 Term 39 42 11 0 0 8 0 88 0 26
2019 Student 50 11 17 0 6 11 6 73 7 18
2018 Indeterminate (permanent) 44 37 8 7 3 1 0 82 10 427
2018 Term 43 39 13 0 0 6 0 87 0 16
2017 Indeterminate (permanent) 46 36 7 6 2 1 1 84 9 451
2017 Term 57 25 8 9 0 0 0 83 9 12
2014 Indeterminate (permanent) 49 30 9 6 4 2 1 81 10 478

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 11 3 2 0 0 84 5 445
2020 Term 52 28 15 0 0 0 5 84 0 21
2019 Indeterminate (permanent) 41 38 13 5 3 1 0 79 8 438
2019 Term 34 43 23 0 0 0 0 77 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 43 34 14 4 4 1 0 78 7 428
2018 Term 58 36 6 0 0 0 0 94 0 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 23 18 12 7 7 2 59 21 449
2020 Term 19 24 14 10 5 23 5 59 21 21
2019 Indeterminate (permanent) 24 21 21 11 12 8 3 51 26 441
2019 Term 22 32 22 4 0 16 4 68 5 26
2019 Student 59 12 12 0 0 12 6 86 0 17
2018 Indeterminate (permanent) 25 24 18 11 13 7 2 54 27 429
2018 Term 18 38 18 0 0 25 0 76 0 16
2017 Indeterminate (permanent) 23 20 15 15 16 8 3 49 34 449
2017 Term 32 34 34 0 0 0 0 66 0 12
2014 Indeterminate (permanent) 20 25 17 17 15 5 2 48 34 476

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 34 11 9 5 0 0 75 14 447
2020 Term 38 33 10 5 5 4 5 78 11 21
2019 Indeterminate (permanent) 38 34 10 12 4 0 1 74 16 439
2019 Term 42 40 15 4 0 0 0 81 4 26
2019 Student 72 17 0 0 0 11 0 100 0 18
2018 Indeterminate (permanent) 40 34 11 10 5 1 0 74 15 427
2018 Term 50 25 18 0 0 7 0 81 0 16
2017 Indeterminate (permanent) 44 35 8 8 5 1 0 80 13 451
2017 Term 49 51 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 32 12 10 7 1 0 71 17 478

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 30 13 15 11 1 3 60 27 450
2020 Term 32 10 10 14 5 19 10 59 27 21
2019 Indeterminate (permanent) 24 29 14 11 19 2 1 55 31 441
2019 Term 35 39 15 4 4 4 0 77 8 26
2019 Student 61 11 6 0 0 6 17 93 0 18
2018 Indeterminate (permanent) 26 27 15 13 17 0 1 54 30 427
2018 Term 42 12 26 14 0 0 6 58 14 16
2017 Indeterminate (permanent) 27 25 12 17 14 2 2 54 33 450
2017 Term 57 8 18 17 0 0 0 65 17 12
2014 Indeterminate (permanent) 22 25 14 17 19 1 2 48 37 477

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 18 12 5 2 0 3 81 7 450
2020 Term 66 24 0 0 0 5 5 100 0 21
2019 Indeterminate (permanent) 62 19 10 5 2 0 2 83 7 441
2019 Term 77 8 11 0 0 0 4 88 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 17 11 3 1 0 3 85 4 447
2020 Term 32 34 19 0 0 10 5 77 0 21
2019 Indeterminate (permanent) 61 20 10 2 1 2 3 86 4 437
2019 Term 58 19 15 0 0 4 4 83 0 26
2019 Student 78 6 11 0 0 0 6 88 0 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 83 6 3 1 3 2 3 94 4 450
2020 Term 70 20 0 0 0 5 5 100 0 21
2019 Indeterminate (permanent) 79 6 4 1 4 4 3 91 5 438
2019 Term 81 4 4 4 0 4 4 92 4 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 86 5 2 1 0 0 5 97 1 449
2020 Term 56 10 10 0 0 9 15 87 0 21
2019 Indeterminate (permanent) 85 4 2 0 0 1 7 97 1 438
2019 Term 92 0 4 0 0 0 4 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 39 12 6 1 0 0 81 7 449
2020 Term 51 35 10 0 0 4 0 90 0 21
2019 Indeterminate (permanent) 33 44 12 7 2 1 0 78 9 441
2019 Term 31 51 7 4 0 7 0 88 4 26
2019 Student 56 39 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 37 34 16 7 5 1 0 73 12 428
2018 Term 57 25 13 0 0 6 0 87 0 16
2017 Indeterminate (permanent) 32 40 13 6 5 3 1 74 12 450
2017 Term 60 40 0 0 0 0 0 100 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 7 6 2 1 0 85 8 446
2020 Term 60 30 5 5 0 0 0 90 5 21
2019 Indeterminate (permanent) 47 36 8 7 2 0 0 83 9 438
2019 Term 56 36 4 0 4 0 0 93 4 26
2019 Student 89 11 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 52 34 5 5 2 1 0 87 8 426
2018 Term 72 17 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 48 36 8 4 2 1 0 85 6 450
2017 Term 75 25 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 10 5 2 2 0 83 7 478

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 33 10 3 1 0 0 85 5 447
2020 Term 50 40 0 5 0 5 0 95 5 21
2019 Indeterminate (permanent) 52 34 7 3 3 2 0 87 6 439
2019 Term 45 35 12 0 4 4 0 84 4 26
2019 Student 78 17 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 47 37 9 5 2 1 0 84 7 427
2018 Term 51 37 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 48 31 11 3 3 2 1 81 7 450
2017 Term 52 23 25 0 0 0 0 75 0 12
2014 Indeterminate (permanent) 50 29 12 4 2 3 0 81 6 477

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 36 10 2 1 1 0 88 3 448
2020 Term 41 39 0 0 0 20 0 100 0 21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 28 7 5 2 2 1 86 7 448
2020 Term 51 29 10 0 0 5 5 89 0 21

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 23 5 3 1 0 0 91 4 450
2020 Term 70 20 10 0 0 0 0 90 0 21
2019 Indeterminate (permanent) 61 27 6 5 1 0 0 88 6 438
2019 Term 73 24 4 0 0 0 0 96 0 26
2019 Student 94 6 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 63 26 4 4 3 0 0 89 7 427
2018 Term 74 26 0 0 0 0 0 100 0 15
2017 Indeterminate (permanent) 58 30 5 5 3 0 0 88 7 451
2017 Term 84 16 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 58 30 6 4 2 0 0 87 6 477

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 19 7 3 1 0 0 89 4 446
2020 Term 75 15 5 5 0 0 0 90 5 21
2019 Indeterminate (permanent) 61 22 10 4 2 1 0 84 5 438
2019 Term 73 20 7 0 0 0 0 93 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 59 26 7 5 3 0 0 84 8 425
2018 Term 69 25 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 56 28 8 5 3 0 0 85 8 450
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 28 11 7 3 0 0 79 10 477

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 24 7 3 2 0 0 89 4 446
2020 Term 69 21 5 5 0 0 0 90 5 20
2019 Indeterminate (permanent) 59 25 9 6 2 0 0 84 8 439
2019 Term 73 20 7 0 0 0 0 93 0 26
2019 Student 83 11 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 56 27 7 6 3 0 0 83 9 425
2018 Term 69 31 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 57 27 7 6 3 0 0 84 9 450
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 30 10 8 2 0 0 80 11 478

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 18 11 5 3 1 0 81 8 450
2020 Term 55 20 20 5 0 0 0 75 5 21
2019 Indeterminate (permanent) 53 22 12 8 3 2 0 77 11 440
2019 Term 81 16 0 0 4 0 0 96 4 26
2019 Student 72 6 17 0 0 6 0 82 0 18
2018 Indeterminate (permanent) 52 20 14 7 5 2 0 73 13 428
2018 Term 75 14 6 0 0 6 0 94 0 16
2017 Indeterminate (permanent) 52 18 14 6 6 5 0 73 12 451
2017 Term 68 8 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 49 20 14 8 6 3 0 72 14 477
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 19 48 33 450
2020 Term 29 43 28 21
2019 Indeterminate (permanent) 18 49 33 442
2019 Term 30 40 30 26
2019 Student 61 17 22 18
2018 Indeterminate (permanent) 21 45 34 428
2018 Term 14 35 51 16
2017 Indeterminate (permanent) 22 46 32 451
2017 Term 10 40 50 12
2014 Indeterminate (permanent) 19 44 37 478

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 34 33 24 1 0 7 83
2019 Indeterminate (permanent) 23 26 29 9 1 12 80
2019 Student 0 0 0 0 100 0 11
2018 Indeterminate (permanent) 33 30 27 5 0 4 89
2017 Indeterminate (permanent) 31 33 27 3 1 5 100
2014 Indeterminate (permanent) 12 40 28 13 9999 8 91
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 449
2020 Term 0 100 21
2019 Indeterminate (permanent) 10 90 440
2019 Term 0 100 26
2019 Student 0 100 18
2018 Indeterminate (permanent) 11 89 428
2018 Term 0 100 16

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 20
2018 Indeterminate (permanent) 52 48 48

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 74 26 20
2018 Indeterminate (permanent) 65 35 48

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2018 Indeterminate (permanent) 0 100 48

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2018 Indeterminate (permanent) 0 100 48

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 48

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 20
2018 Indeterminate (permanent) 35 65 48

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 20
2018 Indeterminate (permanent) 24 76 48

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 20
2018 Indeterminate (permanent) 41 59 48

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 20
2018 Indeterminate (permanent) 43 57 48

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 20
2018 Indeterminate (permanent) 24 76 48

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 20
2018 Indeterminate (permanent) 39 61 48

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 20
2018 Indeterminate (permanent) 21 79 48

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 48

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 48

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2018 Indeterminate (permanent) 0 100 48

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 49 51 20
2018 Indeterminate (permanent) 42 58 48

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 48

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 14 86 48

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 20
2018 Indeterminate (permanent) 53 47 48

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 20
2018 Indeterminate (permanent) 11 89 48

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2018 Indeterminate (permanent) 10 90 48

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 48

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 48

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 20
2018 Indeterminate (permanent) 33 67 48

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 47

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 22 78 47

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 47

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 47

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 20
2018 Indeterminate (permanent) 32 68 47

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 20
2018 Indeterminate (permanent) 56 44 47

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20
2018 Indeterminate (permanent) 0 100 47

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 55 45 20
2018 Indeterminate (permanent) 75 25 47

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 15 19 3 2 29 7 62 8 449
2020 Term 23 15 0 5 0 48 10 88 12 21
2019 Indeterminate (permanent) 19 17 16 5 6 28 9 57 18 441
2019 Term 14 9 27 0 0 38 11 46 0 26
2019 Student 39 0 0 0 0 39 22 100 0 18
2018 Indeterminate (permanent) 21 16 20 5 7 25 6 53 17 426
2018 Term 31 32 11 0 0 19 7 85 0 16
2017 Indeterminate (permanent) 21 14 20 5 5 28 7 54 15 450
2017 Term 24 16 9 0 0 51 0 82 0 12
2014 Indeterminate (permanent) 21 17 20 4 6 26 7 56 15 477

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 27 13 4 1 5 0 80 5 450
2020 Term 42 24 10 0 5 19 0 82 6 21
2019 Indeterminate (permanent) 41 30 13 6 4 6 1 75 10 441
2019 Term 41 40 12 0 0 8 0 87 0 26
2019 Student 61 22 0 0 0 11 6 100 0 18
2018 Indeterminate (permanent) 43 29 15 5 4 5 0 76 9 426
2018 Term 51 31 6 0 0 13 0 93 0 16
2017 Indeterminate (permanent) 39 30 13 4 5 8 1 76 10 450
2017 Term 32 59 9 0 0 0 0 91 0 12
2014 Indeterminate (permanent) 36 30 16 5 5 7 0 72 10 477
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 449
2020 Term 0 100 21
2019 Indeterminate (permanent) 5 95 439
2019 Casual 0 100 12
2019 Student 0 100 18
2018 Indeterminate (permanent) 6 94 428
2018 Term 0 100 16

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 23
2018 Indeterminate (permanent) 28 72 25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 80 20 25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 23

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 23
2018 Indeterminate (permanent) 38 62 25

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 23
2018 Indeterminate (permanent) 26 74 25

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 23

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 23
2018 Indeterminate (permanent) 76 24 25

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 25

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23
2018 Indeterminate (permanent) 0 100 25

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 20 80 25

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 23
2018 Indeterminate (permanent) 47 53 25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 23

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 73 27 23
2018 Indeterminate (permanent) 73 27 25

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 15 15 2 2 32 7 69 6 450
2020 Term 23 10 5 5 0 52 5 77 11 21
2019 Indeterminate (permanent) 23 12 20 3 3 33 8 58 9 439
2019 Term 12 12 22 0 0 39 15 52 0 26
2019 Student 41 6 0 0 0 41 12 100 0 17
2018 Indeterminate (permanent) 23 12 23 2 4 31 5 55 9 426
2018 Term 31 32 6 0 0 25 7 92 0 16
2017 Indeterminate (permanent) 21 13 17 2 2 39 5 62 7 449
2017 Term 17 26 0 0 0 50 8 100 0 12
2014 Indeterminate (permanent) 24 13 20 2 0 35 6 63 4 478

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 28 11 3 2 7 0 83 5 448
2020 Term 46 30 4 0 5 15 0 89 6 21
2019 Indeterminate (permanent) 44 28 14 3 3 7 0 79 6 442
2019 Term 43 37 8 0 0 12 0 91 0 25
2019 Student 72 11 0 0 0 11 6 100 0 18
2018 Indeterminate (permanent) 44 26 16 4 2 7 0 76 7 426
2018 Term 51 37 6 0 0 6 0 94 0 16
2017 Indeterminate (permanent) 40 31 13 2 3 10 1 80 5 449
2017 Term 35 47 18 0 0 0 0 82 0 11
2014 Indeterminate (permanent) 42 25 16 4 1 11 1 76 5 478
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 31 15 8 6 0 0 70 14 448
2020 Term 35 37 19 10 0 0 0 71 10 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 63 22 10 4 1 0 0 85 5 447
2020 Term 38 25 28 0 0 9 0 69 0 21
2019 Indeterminate (permanent) 61 25 8 3 3 0 0 86 6 440
2019 Term 50 15 32 0 4 0 0 65 4 26
2019 Student 83 11 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 56 26 9 5 2 0 2 84 7 427
2018 Term 38 32 25 0 0 0 6 74 0 16
2017 Indeterminate (permanent) 51 25 13 6 4 0 1 77 10 447
2017 Term 57 17 18 8 0 0 0 74 8 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 32 24 15 8 0 0 53 23 449
2020 Term 19 29 28 10 14 0 0 48 24 21
2019 Indeterminate (permanent) 24 35 23 11 7 0 0 59 18 442
2019 Term 35 30 27 8 0 0 0 66 8 26
2019 Student 56 28 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 16 38 28 10 7 0 1 55 17 426
2018 Term 25 31 25 19 0 0 0 56 19 16
2017 Indeterminate (permanent) 21 33 28 12 6 0 0 54 18 450
2017 Term 49 15 27 9 0 0 0 64 9 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 37 17 11 5 0 0 67 16 445
2020 Term 33 34 24 4 5 0 0 67 9 21
2019 Indeterminate (permanent) 33 36 18 9 4 0 0 69 13 441
2019 Term 50 23 19 4 4 0 0 73 8 26
2019 Student 72 17 11 0 0 0 0 89 0 18
2018 Indeterminate (permanent) 27 36 23 10 3 0 0 64 13 427
2018 Term 39 22 40 0 0 0 0 60 0 15
2017 Indeterminate (permanent) 27 37 21 9 4 0 0 65 14 450
2017 Term 51 31 0 10 0 0 8 89 11 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 30 19 14 5 1 0 62 19 448
2020 Term 29 29 19 15 0 9 0 63 16 21
2019 Indeterminate (permanent) 31 30 22 10 7 0 0 61 17 437
2019 Term 42 27 20 11 0 0 0 69 11 26
2019 Student 78 17 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 26 29 23 13 8 1 1 56 21 424
2018 Term 24 33 31 12 0 0 0 57 12 16
2017 Indeterminate (permanent) 28 28 23 12 7 0 1 57 20 448
2017 Term 68 23 0 9 0 0 0 91 9 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 25 14 6 3 0 1 77 9 444
2020 Term 48 47 5 0 0 0 0 95 0 21
2019 Indeterminate (permanent) 60 26 8 3 1 0 2 88 3 440
2019 Term 54 38 4 0 0 0 4 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 17
2018 Indeterminate (permanent) 57 25 10 5 1 0 3 84 5 426
2018 Term 69 12 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 52 26 11 3 2 0 5 83 5 448
2017 Term 67 25 0 0 0 0 8 100 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 31 19 11 5 0 0 66 15 449
2020 Term 38 47 10 0 0 5 0 90 0 21
2019 Indeterminate (permanent) 41 33 15 7 4 0 0 74 11 441
2019 Term 39 30 30 0 0 0 0 70 0 26
2019 Student 65 24 6 6 0 0 0 88 6 17
2018 Indeterminate (permanent) 39 34 16 7 4 0 0 73 11 425
2018 Term 57 32 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 34 35 20 6 5 0 0 69 11 447
2017 Term 50 32 18 0 0 0 0 82 0 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 31 18 9 8 0 3 64 18 449
2020 Term 43 19 23 0 0 5 10 73 0 21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 17 6 1 0 1 76 7 449
2020 Term 47 29 19 0 0 5 0 80 0 21
2019 Indeterminate (permanent) 32 39 19 5 3 0 0 72 8 439
2019 Term 42 43 15 0 0 0 0 85 0 26
2019 Student 44 33 6 11 0 6 0 82 12 18
2018 Indeterminate (permanent) 29 39 19 8 4 0 1 69 12 428
2018 Term 42 45 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 31 33 20 10 5 0 0 65 15 448
2017 Term 50 31 18 0 0 0 0 82 0 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 35 22 10 3 0 0 65 13 446
2020 Term 19 43 23 10 0 5 0 66 11 21
2019 Indeterminate (permanent) 29 34 22 11 4 0 0 64 14 440
2019 Term 34 39 19 4 0 4 0 76 4 26
2019 Student 78 6 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 22 37 26 10 5 0 0 60 14 427
2018 Term 23 33 39 6 0 0 0 56 6 16
2017 Indeterminate (permanent) 22 38 20 13 7 0 0 61 19 447
2017 Term 33 51 16 0 0 0 0 84 0 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 32 16 6 3 0 0 74 9 446
2020 Term 23 38 24 10 0 5 0 64 10 21
2019 Indeterminate (permanent) 37 32 17 9 5 0 0 69 14 441
2019 Term 38 32 19 11 0 0 0 70 11 26
2019 Student 33 39 17 6 6 0 0 72 11 18
2018 Indeterminate (permanent) 31 30 23 9 4 1 1 63 13 428
2018 Term 42 26 26 6 0 0 0 68 6 16
2017 Indeterminate (permanent) 32 33 18 9 7 1 0 66 16 448
2017 Term 44 49 8 0 0 0 0 92 0 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 25 13 6 4 0 0 77 10 447
2020 Term 52 19 24 0 0 5 0 75 0 21
2019 Indeterminate (permanent) 49 27 15 5 4 0 0 76 9 440
2019 Term 66 23 7 0 4 0 0 89 4 26
2019 Student 72 17 6 0 6 0 0 89 6 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 32 21 8 4 0 0 67 12 448
2020 Term 32 24 30 9 0 5 0 59 10 21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 36 22 11 5 0 0 62 16 448
2020 Term 9 38 34 14 4 0 0 47 19 21
2019 Indeterminate (permanent) 33 38 18 8 4 0 0 71 11 440
2019 Term 32 42 23 4 0 0 0 73 4 26
2019 Student 56 28 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 28 38 21 9 3 0 1 66 12 426
2018 Term 31 32 32 6 0 0 0 62 6 16
2017 Indeterminate (permanent) 31 33 23 9 4 0 0 64 13 448
2017 Term 50 34 15 0 0 0 0 85 0 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 26 8 2 1 0 1 88 3 446
2020 Term 67 20 9 0 0 5 0 91 0 21
2019 Indeterminate (permanent) 73 17 8 1 1 0 1 91 1 441
2019 Term 67 22 7 4 0 0 0 89 4 26
2019 Student 88 12 0 0 0 0 0 100 0 17
2018 Indeterminate (permanent) 68 18 8 2 2 0 1 87 5 428
2018 Term 69 25 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 69 17 8 2 2 0 2 88 4 449
2017 Term 84 8 8 0 0 0 0 92 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 35 13 2 3 0 0 82 5 444
2020 Term 57 38 5 0 0 0 0 95 0 21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 81 13 3 2 0 0 2 96 2 446
2020 Term 70 15 5 0 0 0 10 95 0 21
2019 Indeterminate (permanent) 82 8 3 1 1 0 6 96 1 437
2019 Term 89 11 0 0 0 0 0 100 0 25
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 81 11 3 2 1 0 3 94 3 427
2018 Term 81 14 6 0 0 0 0 94 0 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 86 7 2 1 1 0 1 95 2 446
2020 Term 90 10 0 0 0 0 0 100 0 21
2019 Indeterminate (permanent) 77 10 4 4 3 1 2 89 7 439
2019 Term 89 7 4 0 0 0 0 96 0 26
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 78 9 5 3 2 0 3 89 6 427
2018 Term 89 6 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 77 11 5 2 2 2 1 91 4 450
2017 Term 92 8 0 0 0 0 0 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 16 6 1 1 0 1 92 2 443
2020 Term 75 25 0 0 0 0 0 100 0 20
2019 Indeterminate (permanent) 64 25 7 2 2 0 1 89 4 439
2019 Term 81 19 0 0 0 0 0 100 0 26
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 58 29 7 4 1 0 1 88 5 428
2018 Term 74 20 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 61 27 7 3 1 0 1 89 4 450
2017 Term 74 16 10 0 0 0 0 90 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 14 8 2 2 0 1 88 4 447
2020 Term 71 29 0 0 0 0 0 100 0 21
2019 Indeterminate (permanent) 63 22 7 4 4 0 1 86 8 437
2019 Term 73 19 4 4 0 0 0 93 4 26
2019 Student 89 0 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 60 21 9 6 3 0 1 82 9 427
2018 Term 60 27 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 62 18 11 4 3 0 1 82 7 449
2017 Term 76 24 0 0 0 0 0 100 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 9 3 1 1 0 20 94 2 447
2020 Term 85 5 0 0 0 0 10 100 0 20
2019 Indeterminate (permanent) 56 13 3 1 0 0 26 93 2 436
2019 Term 78 11 0 0 0 0 11 100 0 26
2019 Student 94 0 0 0 0 0 6 100 0 17
2018 Indeterminate (permanent) 48 14 7 1 0 0 30 89 1 425
2018 Term 50 6 6 0 0 0 39 91 0 16
2017 Indeterminate (permanent) 51 13 5 1 1 0 29 90 3 449
2017 Term 74 0 0 0 0 0 26 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 15 6 1 1 0 1 92 2 448
2020 Term 95 0 5 0 0 0 0 95 0 21
2019 Indeterminate (permanent) 73 17 6 1 0 0 2 92 1 436
2019 Term 85 11 4 0 0 0 0 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18
2018 Indeterminate (permanent) 67 20 8 2 0 0 3 90 2 425
2018 Term 69 12 13 0 0 0 6 87 0 16
2017 Indeterminate (permanent) 70 19 4 2 2 0 3 92 4 446
2017 Term 92 0 0 0 0 0 8 100 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 14 5 2 0 0 1 92 2 448
2020 Term 13 29 19 19 14 5 0 44 35 21
2019 Indeterminate (permanent) 79 13 4 1 1 0 1 94 2 438
2019 Term 31 15 8 35 11 0 0 46 46 26
2019 Student 67 22 0 11 0 0 0 89 11 18
2018 Indeterminate (permanent) 76 15 4 1 1 0 2 93 2 428
2018 Term 6 18 38 32 7 0 0 24 39 16
2017 Indeterminate (permanent) 73 19 5 1 2 0 1 93 3 450
2017 Term 26 32 33 8 0 0 0 58 8 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 27 14 5 1 0 0 79 6 449
2020 Term 47 23 29 0 0 0 0 71 0 21
2019 Indeterminate (permanent) 61 26 7 3 2 0 1 88 4 440
2019 Term 58 31 11 0 0 0 0 89 0 26
2019 Student 59 29 6 6 0 0 0 88 6 17
2018 Indeterminate (permanent) 53 29 13 4 1 0 1 82 5 426
2018 Term 46 41 13 0 0 0 0 87 0 15
2017 Indeterminate (permanent) 53 28 12 3 2 0 1 83 6 450
2017 Term 57 27 8 0 0 0 8 92 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 47 12 5 1 0 0 82 6 449
2020 Term 24 52 24 0 0 0 0 76 0 21

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 40 31 10 1 0 0 58 11 450
2020 Term 9 33 38 14 0 5 0 45 15 21
2019 Indeterminate (permanent) 22 42 26 9 1 0 0 64 10 442
2019 Term 34 23 36 4 4 0 0 57 7 26
2019 Student 50 44 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 19 42 28 9 2 0 0 61 11 429
2018 Term 23 52 19 6 0 0 0 75 6 16
2017 Indeterminate (permanent) 13 43 33 7 3 0 0 57 11 451
2017 Term 16 68 16 0 0 0 0 84 0 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 16 43 25 9 0 0 35 23 447
2020 Term 0 14 61 20 5 0 0 25 14 21
2019 Indeterminate (permanent) 5 15 41 29 11 0 0 40 20 438
2019 Term 4 15 29 27 25 0 0 52 19 25
2019 Student 11 0 44 22 17 6 0 41 12 18
2018 Indeterminate (permanent) 6 15 40 28 12 0 0 39 21 426
2018 Term 6 18 25 40 11 0 0 51 24 16
2017 Indeterminate (permanent) 6 14 44 27 9 0 0 36 20 451
2017 Term 0 8 25 59 8 0 0 66 8 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 37 5 2 0 0 0 93 2 448
2020 Term 38 34 14 5 0 10 0 79 5 21
2019 Indeterminate (permanent) 51 37 6 3 2 1 0 89 5 440
2019 Term 46 38 16 0 0 0 0 84 0 26
2019 Student 44 33 6 0 0 17 0 93 0 18
2018 Indeterminate (permanent) 59 29 7 3 1 1 0 88 4 424
2018 Term 44 31 19 0 0 6 0 79 0 16
2017 Indeterminate (permanent) 50 38 7 4 1 0 0 88 5 449
2017 Term 34 66 0 0 0 0 0 100 0 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 28 7 6 2 1 0 86 7 446
2020 Term 42 39 5 5 0 9 0 89 5 21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 25 10 9 5 0 0 76 13 448
2020 Term 42 20 10 23 0 0 5 65 25 21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 20 10 3 1 1 0 87 3 447
2020 Term 47 30 19 0 0 4 0 80 0 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 31 10 5 2 0 0 83 7 450
2020 Term 45 35 20 0 0 0 0 80 0 21
2019 Indeterminate (permanent) 40 38 12 6 4 0 0 79 10 442
2019 Term 42 39 15 0 0 4 0 84 0 26
2019 Student 61 11 17 0 0 11 0 81 0 18
2018 Indeterminate (permanent) 44 33 10 6 5 1 0 78 11 427
2018 Term 36 51 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 34 42 11 8 4 1 0 76 12 450
2017 Term 49 51 0 0 0 0 0 100 0 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 31 4 3 0 0 0 93 3 449
2020 Term 56 25 14 5 0 0 0 81 5 21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 27 6 3 0 0 0 91 3 446
2020 Term 61 30 9 0 0 0 0 91 0 21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 29 8 2 0 0 1 90 2 445
2020 Term 55 20 20 0 0 0 5 79 0 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 25 5 2 1 1 1 92 3 449
2020 Term 61 34 5 0 0 0 0 95 0 21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 12 3 1 0 3 4 96 1 449
2020 Term 59 21 0 0 0 20 0 100 0 20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 23 7 2 0 1 0 90 3 449
2020 Term 38 33 10 5 0 14 0 83 6 21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 21 5 5 1 0 0 88 6 446
2020 Term 61 15 20 4 0 0 0 76 4 21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 16 3 3 0 0 0 94 3 448
2020 Term 61 24 5 5 0 5 0 90 5 21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 41 9 7 4 0 0 80 12 142
2019 Indeterminate (permanent) 28 54 6 8 2 1 1 84 10 135

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 99 1 142

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 11 16 7 0 0 66 22 140
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 450
2020 Term 16 84 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 449
2020 Term 10 90 21
2019 Indeterminate (permanent) 10 90 440
2019 Term 12 88 26
2019 Student 0 100 18
2017 Indeterminate (permanent) 15 85 450
2017 Term 0 100 12
2014 Indeterminate (permanent) 11 89 477

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 82 18 45
2017 Indeterminate (permanent) 80 20 66
2014 Indeterminate (permanent) 85 15 52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 31 6 16 0 0 0 79 16 37
2017 Indeterminate (permanent) 63 30 2 4 2 0 0 93 5 53
2014 Indeterminate (permanent) 59 41 0 0 0 0 0 100 0 44

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 21 7 4 0 1 2 89 4 450
2020 Term 47 33 15 0 0 0 5 84 0 21
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 80 13 0 93 7 450
2020 Term 0 67 23 10 100 0 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 16 7 3 3 1 10 86 7 446
2020 Term 37 14 0 0 0 15 34 100 0 21
2019 Indeterminate (permanent) 62 13 10 5 5 0 6 79 11 439
2019 Term 42 13 18 4 0 0 23 71 5 26
2019 Student 56 6 0 6 0 6 28 92 8 18
2018 Indeterminate (permanent) 68 9 9 3 4 0 6 83 8 427
2018 Term 57 6 31 0 0 0 7 67 0 16
Report a problem on this page
Date modified: