2020 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 30 8 8 0 0 0 84 8 13
2020 Working remotely or teleworking 54 36 3 7 1 0 0 90 8 391
2020 A combination of working on-site and working remotely or teleworking 67 26 4 3 1 0 0 92 4 80

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 69 24 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 81 13 3 1 1 0 0 95 2 390
2020 A combination of working on-site and working remotely or teleworking 89 4 3 0 1 1 1 96 1 78

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 22 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 54 33 7 4 1 0 1 87 5 391
2020 A combination of working on-site and working remotely or teleworking 61 31 4 3 1 0 0 92 4 80

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 47 14 24 8 8 0 0 61 16 13
2020 Working remotely or teleworking 43 42 6 8 2 0 0 85 9 389
2020 A combination of working on-site and working remotely or teleworking 52 33 6 7 2 0 0 85 9 80

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 39 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 62 28 6 2 2 0 0 90 4 383
2020 A combination of working on-site and working remotely or teleworking 68 25 5 0 1 0 0 93 1 78

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 39 30 24 0 0 0 8 74 0 13
2020 Working remotely or teleworking 63 27 5 4 2 0 0 90 5 390
2020 A combination of working on-site and working remotely or teleworking 67 26 4 0 3 0 0 93 3 78

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 16 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 57 30 8 4 2 0 0 87 5 390
2020 A combination of working on-site and working remotely or teleworking 61 31 2 4 1 0 0 92 5 80

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 39 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 47 33 9 7 4 0 0 80 11 391
2020 A combination of working on-site and working remotely or teleworking 47 34 5 9 5 0 0 81 14 80

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 38 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 44 40 9 5 2 0 0 84 7 391
2020 A combination of working on-site and working remotely or teleworking 54 30 8 5 3 0 0 84 8 79

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 24 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 58 33 5 2 1 0 0 91 3 388
2020 A combination of working on-site and working remotely or teleworking 64 29 4 1 1 0 0 93 3 80

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 24 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 50 32 7 8 3 0 0 82 11 391
2020 A combination of working on-site and working remotely or teleworking 45 42 4 3 6 0 0 87 9 80

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 24 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 66 25 7 1 1 0 0 91 2 388
2020 A combination of working on-site and working remotely or teleworking 77 19 3 0 1 0 0 96 1 79

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 30 16 0 8 0 0 76 8 13
2020 Working remotely or teleworking 48 37 7 6 2 0 0 85 8 389
2020 A combination of working on-site and working remotely or teleworking 57 27 7 8 1 0 0 83 9 80

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 24 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 55 30 7 5 3 0 0 86 7 390
2020 A combination of working on-site and working remotely or teleworking 51 29 10 7 3 0 0 81 9 80

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 24 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 54 32 8 5 1 0 0 86 6 385
2020 A combination of working on-site and working remotely or teleworking 65 25 6 3 1 0 0 90 4 80

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 24 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 64 24 8 3 1 0 0 88 4 390
2020 A combination of working on-site and working remotely or teleworking 70 22 3 3 3 0 0 92 5 79

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 46 14 0 0 0 0 86 0 13
2020 Working remotely or teleworking 39 33 18 6 2 0 0 73 9 389
2020 A combination of working on-site and working remotely or teleworking 43 34 16 5 1 0 0 77 7 78

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 8 68 24 0 0 0 24 8 13
2020 Working remotely or teleworking 6 21 37 24 12 0 1 36 27 389
2020 A combination of working on-site and working remotely or teleworking 5 13 41 23 18 0 0 41 18 80

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 8 39 30 23 0 0 53 8 13
2020 Working remotely or teleworking 3 9 21 36 30 1 1 67 12 388
2020 A combination of working on-site and working remotely or teleworking 0 5 12 43 38 1 1 82 5 80

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 39 24 21 8 0 0 29 47 13
2020 Working remotely or teleworking 9 18 38 21 12 0 1 33 28 390
2020 A combination of working on-site and working remotely or teleworking 13 20 35 18 14 0 0 32 33 80

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 8 46 31 0 0 8 33 17 13
2020 Working remotely or teleworking 5 12 33 32 17 1 1 50 17 390
2020 A combination of working on-site and working remotely or teleworking 1 7 31 36 24 0 0 61 9 78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 32 30 24 15 0 0 38 32 13
2020 Working remotely or teleworking 10 17 29 23 19 0 1 43 28 390
2020 A combination of working on-site and working remotely or teleworking 5 17 20 35 24 0 0 58 22 80

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 24 14 31 30 0 0 62 24 13
2020 Working remotely or teleworking 3 9 23 33 28 2 2 64 13 387
2020 A combination of working on-site and working remotely or teleworking 1 5 18 34 37 2 1 74 6 79

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 16 54 16 7 0 0 23 24 13
2020 Working remotely or teleworking 6 15 39 24 14 1 1 39 22 388
2020 A combination of working on-site and working remotely or teleworking 5 13 38 25 19 0 0 43 18 79

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 22 47 16 7 0 0 23 30 13
2020 Working remotely or teleworking 2 7 30 38 22 0 1 61 9 391
2020 A combination of working on-site and working remotely or teleworking 1 2 32 42 23 0 0 65 4 80
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 40 37 8 8 8 0 0 76 16 13
2020 Working remotely or teleworking 37 29 17 5 4 5 3 71 10 392
2020 A combination of working on-site and working remotely or teleworking 37 30 16 5 4 4 4 73 10 79

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 24 0 0 8 8 0 91 9 13
2020 Working remotely or teleworking 60 25 6 5 3 0 0 86 8 390
2020 A combination of working on-site and working remotely or teleworking 60 19 7 9 4 0 0 80 13 80

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 69 24 0 0 8 0 0 92 8 13
2020 Working remotely or teleworking 68 25 3 2 2 0 0 93 4 392
2020 A combination of working on-site and working remotely or teleworking 68 30 1 0 1 0 0 98 1 79

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 0 16 0 0 0 84 16 13
2020 Working remotely or teleworking 63 26 7 2 2 0 0 89 4 388
2020 A combination of working on-site and working remotely or teleworking 57 36 1 3 2 1 0 93 5 80

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 14 16 0 0 8 8 81 0 13
2020 Working remotely or teleworking 65 19 7 2 2 3 2 88 4 392
2020 A combination of working on-site and working remotely or teleworking 60 24 5 3 2 4 1 89 5 80
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 8 8 0 8 0 83 9 13
2020 Working remotely or teleworking 69 23 4 2 1 0 2 93 2 392
2020 A combination of working on-site and working remotely or teleworking 68 22 1 4 2 1 1 92 7 80

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 30 8 0 8 0 0 84 8 13
2020 Working remotely or teleworking 57 29 6 6 2 0 0 86 8 389
2020 A combination of working on-site and working remotely or teleworking 59 29 4 2 5 0 0 88 8 80

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 16 16 8 0 0 0 76 8 13
2020 Working remotely or teleworking 62 20 11 4 2 1 2 84 5 390
2020 A combination of working on-site and working remotely or teleworking 68 18 4 4 6 0 0 86 10 80

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 60 32 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 59 27 6 5 1 0 1 87 7 391
2020 A combination of working on-site and working remotely or teleworking 66 23 4 4 4 0 0 89 8 80

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 0 100 13
2020 Working remotely or teleworking 41 59 392
2020 A combination of working on-site and working remotely or teleworking 38 62 80

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 0 0 0 0 0 24 100 0 13
2020 Working remotely or teleworking 71 13 5 2 0 2 8 93 2 392
2020 A combination of working on-site and working remotely or teleworking 76 10 4 1 2 0 7 92 4 80

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 69 16 8 8 0 0 0 84 8 13
2020 Working remotely or teleworking 71 17 6 4 1 0 1 89 5 391
2020 A combination of working on-site and working remotely or teleworking 70 21 1 2 4 0 1 92 6 80
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 24 0 0 0 0 76 0 13
2020 Working remotely or teleworking 56 29 8 5 2 1 0 86 7 391
2020 A combination of working on-site and working remotely or teleworking 62 28 1 3 4 3 0 92 7 79

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 24 0 0 0 0 76 0 13
2020 Working remotely or teleworking 56 30 6 6 3 0 0 86 9 391
2020 A combination of working on-site and working remotely or teleworking 64 24 5 1 4 1 0 89 5 79

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 24 24 8 0 0 0 68 8 13
2020 Working remotely or teleworking 47 34 9 6 4 0 0 82 10 392
2020 A combination of working on-site and working remotely or teleworking 42 40 8 5 1 4 0 85 7 79

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 31 38 24 8 0 0 0 68 8 13
2020 Working remotely or teleworking 39 40 10 8 3 1 0 79 11 392
2020 A combination of working on-site and working remotely or teleworking 37 34 14 10 4 1 0 72 14 80

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 24 22 0 8 0 0 70 8 13
2020 Working remotely or teleworking 48 24 10 6 2 4 6 80 9 391
2020 A combination of working on-site and working remotely or teleworking 49 16 7 6 4 4 15 79 12 80
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 38 30 16 16 0 0 0 68 16 13
2020 Working remotely or teleworking 51 37 7 4 1 0 0 88 5 388
2020 A combination of working on-site and working remotely or teleworking 48 42 8 1 0 1 0 91 1 79

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 30 38 16 16 0 0 0 68 16 13
2020 Working remotely or teleworking 35 42 10 8 3 1 0 78 11 390
2020 A combination of working on-site and working remotely or teleworking 41 40 8 6 0 5 0 85 7 80

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 16 8 0 0 0 76 8 13
2020 Working remotely or teleworking 47 34 10 5 2 2 0 83 8 388
2020 A combination of working on-site and working remotely or teleworking 53 25 9 7 4 1 1 80 11 79

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 8 8 0 0 0 84 8 13
2020 Working remotely or teleworking 51 32 12 3 2 1 0 83 5 388
2020 A combination of working on-site and working remotely or teleworking 63 24 8 2 1 1 0 88 4 79

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 22 8 16 0 8 0 74 17 13
2020 Working remotely or teleworking 30 22 18 12 8 7 2 58 22 391
2020 A combination of working on-site and working remotely or teleworking 38 20 19 9 4 9 1 64 14 80

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 38 38 16 0 8 0 0 76 8 13
2020 Working remotely or teleworking 39 36 10 10 5 0 1 75 15 389
2020 A combination of working on-site and working remotely or teleworking 56 23 11 4 4 1 0 80 8 80

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 22 23 16 8 16 0 16 53 28 13
2020 Working remotely or teleworking 28 28 12 15 10 2 4 60 26 392
2020 A combination of working on-site and working remotely or teleworking 25 29 15 16 9 2 3 57 27 80

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 0 8 8 0 0 8 83 9 13
2020 Working remotely or teleworking 59 19 12 5 2 1 3 81 7 392
2020 A combination of working on-site and working remotely or teleworking 67 20 9 0 0 0 4 91 0 80

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 60 24 0 8 0 0 8 91 9 13
2020 Working remotely or teleworking 63 17 12 2 1 1 3 84 4 390
2020 A combination of working on-site and working remotely or teleworking 68 20 5 2 0 0 4 92 3 79

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 78 14 0 0 0 0 8 100 0 13
2020 Working remotely or teleworking 81 7 2 1 3 2 3 94 4 392
2020 A combination of working on-site and working remotely or teleworking 85 4 4 0 3 1 4 93 3 80

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 0 0 0 0 16 100 0 13
2020 Working remotely or teleworking 84 6 3 1 0 1 6 96 1 391
2020 A combination of working on-site and working remotely or teleworking 89 4 2 0 0 0 5 97 0 80

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 39 8 8 0 0 0 84 8 13
2020 Working remotely or teleworking 43 38 11 6 2 1 0 81 7 392
2020 A combination of working on-site and working remotely or teleworking 42 41 14 3 0 0 0 83 3 79

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 53 33 5 6 2 0 0 86 9 388
2020 A combination of working on-site and working remotely or teleworking 58 24 10 3 1 4 0 85 4 80

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 38 46 8 0 8 0 0 84 8 13
2020 Working remotely or teleworking 53 33 10 3 1 1 0 86 4 389
2020 A combination of working on-site and working remotely or teleworking 57 31 8 4 0 1 0 88 4 80

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 37 40 24 0 0 0 0 76 0 13
2020 Working remotely or teleworking 51 35 9 2 1 3 0 89 2 391
2020 A combination of working on-site and working remotely or teleworking 53 33 9 1 1 1 1 88 3 79

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 55 21 16 0 0 0 8 83 0 13
2020 Working remotely or teleworking 55 29 7 4 1 2 1 87 6 391
2020 A combination of working on-site and working remotely or teleworking 58 24 5 8 1 4 0 85 10 79

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 16 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 67 24 5 3 1 0 0 91 4 392
2020 A combination of working on-site and working remotely or teleworking 74 19 4 1 1 0 0 94 3 80

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 84 0 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 69 19 7 4 1 0 0 89 5 388
2020 A combination of working on-site and working remotely or teleworking 70 21 8 1 0 0 0 91 1 80

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 24 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 64 24 7 3 2 0 0 88 5 387
2020 A combination of working on-site and working remotely or teleworking 69 23 5 3 0 0 0 92 3 80

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 69 15 8 8 0 0 0 84 8 13
2020 Working remotely or teleworking 61 18 12 5 3 1 0 80 8 392
2020 A combination of working on-site and working remotely or teleworking 64 19 11 4 1 1 0 83 5 80
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Working on-site 32 53 15 13
2020 Working remotely or teleworking 20 47 33 392
2020 A combination of working on-site and working remotely or teleworking 12 50 38 80

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Working remotely or teleworking 31 31 23 1 8 5 78
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 5 95 391

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 22 0 8 8 54 8 58 42 13
2020 Working remotely or teleworking 25 14 18 3 2 31 7 62 8 391
2020 A combination of working on-site and working remotely or teleworking 34 16 19 2 1 22 5 69 5 80

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 16 16 8 8 8 0 66 17 13
2020 Working remotely or teleworking 46 29 12 4 2 8 0 81 6 392
2020 A combination of working on-site and working remotely or teleworking 59 19 17 2 0 3 0 80 3 80
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 5 95 391

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 16 6 8 8 0 54 8 58 21 13
2020 Working remotely or teleworking 26 16 15 2 2 33 6 68 7 392
2020 A combination of working on-site and working remotely or teleworking 38 12 15 1 1 26 6 74 4 80

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 52 24 8 0 8 8 0 83 9 13
2020 Working remotely or teleworking 47 29 11 2 2 8 0 83 4 390
2020 A combination of working on-site and working remotely or teleworking 64 19 9 4 0 4 0 87 4 80
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 38 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 40 29 16 8 6 0 1 69 15 389
2020 A combination of working on-site and working remotely or teleworking 34 43 12 8 4 0 0 76 12 80

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 84 16 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 62 22 10 4 1 0 0 84 6 390
2020 A combination of working on-site and working remotely or teleworking 63 23 11 1 0 0 1 87 1 79

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 37 31 0 24 0 0 45 24 13
2020 Working remotely or teleworking 20 32 23 16 8 0 0 53 24 391
2020 A combination of working on-site and working remotely or teleworking 31 32 24 9 5 0 0 62 14 80

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 16 45 16 8 16 0 0 61 24 13
2020 Working remotely or teleworking 29 36 18 12 5 0 0 65 17 389
2020 A combination of working on-site and working remotely or teleworking 40 39 17 4 1 0 0 78 5 78

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 30 22 24 16 8 0 0 52 24 13
2020 Working remotely or teleworking 31 29 19 14 6 1 0 61 20 390
2020 A combination of working on-site and working remotely or teleworking 41 31 14 11 2 0 0 72 13 80

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 53 24 8 8 0 0 8 83 9 13
2020 Working remotely or teleworking 49 26 15 6 3 0 1 76 9 385
2020 A combination of working on-site and working remotely or teleworking 65 21 7 2 2 0 1 88 5 80

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 22 0 16 0 0 0 84 16 13
2020 Working remotely or teleworking 34 30 19 11 6 0 0 64 16 391
2020 A combination of working on-site and working remotely or teleworking 41 40 13 6 0 0 0 81 6 80

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 24 8 0 16 0 8 74 17 13
2020 Working remotely or teleworking 32 29 18 10 8 0 3 63 19 391
2020 A combination of working on-site and working remotely or teleworking 37 32 20 1 4 0 5 73 5 80

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 45 40 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 39 35 18 6 1 0 1 75 7 391
2020 A combination of working on-site and working remotely or teleworking 47 37 12 4 1 0 0 83 5 80

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 0 61 24 8 8 0 0 61 16 13
2020 Working remotely or teleworking 29 34 22 11 3 0 0 64 14 390
2020 A combination of working on-site and working remotely or teleworking 41 38 17 3 1 0 0 79 4 78

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 30 30 31 0 8 0 0 60 8 13
2020 Working remotely or teleworking 40 32 19 7 3 0 0 72 9 389
2020 A combination of working on-site and working remotely or teleworking 52 33 6 7 1 0 1 86 8 79

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 38 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 51 25 14 6 3 0 0 76 10 390
2020 A combination of working on-site and working remotely or teleworking 58 23 11 4 4 0 0 81 8 78

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 14 16 8 8 0 0 68 16 13
2020 Working remotely or teleworking 35 33 20 8 4 0 0 68 12 390
2020 A combination of working on-site and working remotely or teleworking 32 32 26 8 1 0 0 65 9 80

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 30 46 0 16 0 0 38 16 13
2020 Working remotely or teleworking 24 37 23 12 5 0 0 60 17 390
2020 A combination of working on-site and working remotely or teleworking 35 37 16 11 1 0 0 72 12 80

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 38 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 60 26 10 3 1 0 0 86 4 389
2020 A combination of working on-site and working remotely or teleworking 70 25 2 0 0 0 3 97 0 79

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 22 8 8 8 0 0 76 16 13
2020 Working remotely or teleworking 48 34 13 2 3 0 0 82 5 386
2020 A combination of working on-site and working remotely or teleworking 48 38 11 1 0 0 1 87 1 80

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 38 0 8 0 0 0 92 8 13
2020 Working remotely or teleworking 79 13 3 2 0 1 3 95 2 388
2020 A combination of working on-site and working remotely or teleworking 90 8 1 0 0 0 1 99 0 80

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 8 0 0 8 0 8 91 9 13
2020 Working remotely or teleworking 87 7 3 1 1 1 1 95 2 389
2020 A combination of working on-site and working remotely or teleworking 89 8 0 0 0 0 3 100 0 79

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 70 6 8 0 8 0 8 83 9 13
2020 Working remotely or teleworking 76 16 5 2 1 0 0 92 2 385
2020 A combination of working on-site and working remotely or teleworking 74 19 4 0 0 0 3 96 0 79

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 8 0 8 0 8 83 9 13
2020 Working remotely or teleworking 72 15 7 2 2 0 0 88 4 389
2020 A combination of working on-site and working remotely or teleworking 77 13 7 1 1 0 1 91 2 80

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 50 15 0 0 9 0 26 88 12 12
2020 Working remotely or teleworking 68 8 3 1 0 0 20 95 1 389
2020 A combination of working on-site and working remotely or teleworking 70 11 2 0 3 0 14 94 3 80

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 60 24 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 78 13 5 1 1 0 1 93 2 390
2020 A combination of working on-site and working remotely or teleworking 69 19 7 1 1 0 3 91 3 80

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 8 8 0 8 0 8 83 9 13
2020 Working remotely or teleworking 75 14 7 3 1 1 1 90 4 390
2020 A combination of working on-site and working remotely or teleworking 79 15 3 1 1 0 1 95 3 80

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 14 24 0 8 0 8 66 9 13
2020 Working remotely or teleworking 50 28 15 6 1 0 0 78 6 391
2020 A combination of working on-site and working remotely or teleworking 60 29 9 3 0 0 0 88 3 80

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 54 30 8 0 8 0 0 84 8 13
2020 Working remotely or teleworking 34 47 13 5 1 0 0 81 6 391
2020 A combination of working on-site and working remotely or teleworking 34 54 8 4 0 0 0 88 4 80

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 29 39 32 0 0 0 0 68 0 13
2020 Working remotely or teleworking 16 41 30 10 1 0 0 58 12 392
2020 A combination of working on-site and working remotely or teleworking 23 37 31 9 0 0 0 61 9 80

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 15 24 54 8 0 0 0 8 39 13
2020 Working remotely or teleworking 6 17 42 26 9 0 0 35 23 391
2020 A combination of working on-site and working remotely or teleworking 1 12 46 29 13 0 0 41 13 78

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 53 39 4 2 1 1 0 93 3 390
2020 A combination of working on-site and working remotely or teleworking 61 31 6 1 0 0 0 93 1 80

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 69 16 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 54 30 6 6 2 2 0 86 8 390
2020 A combination of working on-site and working remotely or teleworking 64 25 8 1 0 1 0 91 1 78

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 38 38 16 0 8 0 0 76 8 13
2020 Working remotely or teleworking 51 25 10 9 4 1 0 77 13 390
2020 A combination of working on-site and working remotely or teleworking 52 18 11 14 4 0 0 71 18 80

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 65 21 10 2 1 1 0 87 3 391
2020 A combination of working on-site and working remotely or teleworking 61 20 9 4 1 4 0 85 5 78

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 46 30 16 8 0 0 0 76 8 13
2020 Working remotely or teleworking 51 32 10 5 2 0 0 82 7 392
2020 A combination of working on-site and working remotely or teleworking 59 28 9 2 1 0 0 87 4 80

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 38 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 61 31 4 4 0 0 0 92 4 391
2020 A combination of working on-site and working remotely or teleworking 73 20 5 0 0 1 0 95 0 80

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 38 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 62 28 6 3 0 0 0 90 4 388
2020 A combination of working on-site and working remotely or teleworking 76 16 5 1 0 1 0 93 1 80

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 30 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 58 31 8 2 0 1 1 89 2 387
2020 A combination of working on-site and working remotely or teleworking 67 19 10 1 0 1 1 88 1 80

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 62 30 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 65 25 5 3 1 1 1 92 3 391
2020 A combination of working on-site and working remotely or teleworking 72 21 5 1 0 1 0 94 1 80

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 76 24 0 0 0 0 0 100 0 13
2020 Working remotely or teleworking 76 13 3 1 0 3 3 95 1 390
2020 A combination of working on-site and working remotely or teleworking 77 9 3 0 0 5 7 97 0 80

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 16 24 0 0 0 0 76 0 13
2020 Working remotely or teleworking 64 25 6 2 1 2 0 91 3 391
2020 A combination of working on-site and working remotely or teleworking 64 19 12 4 0 1 0 84 4 80

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 50 24 17 9 0 0 0 74 9 12
2020 Working remotely or teleworking 69 20 6 4 1 0 0 89 5 389
2020 A combination of working on-site and working remotely or teleworking 63 19 6 9 1 1 0 83 11 80

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 84 8 8 0 0 0 0 92 0 13
2020 Working remotely or teleworking 76 16 4 3 0 0 0 93 3 390
2020 A combination of working on-site and working remotely or teleworking 78 18 1 1 0 1 0 97 1 80

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 38 42 10 7 4 0 0 80 11 108

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 100 0 108

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 35 30 12 16 8 0 0 65 24 107
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 0 100 13
2020 Working remotely or teleworking 7 93 391
2020 A combination of working on-site and working remotely or teleworking 8 92 80

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working on-site 16 84 13
2020 Working remotely or teleworking 8 92 391
2020 A combination of working on-site and working remotely or teleworking 11 89 80

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 49 51 32

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 82 18 32

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 58 23 15 4 0 0 0 81 4 26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 68 16 16 0 0 0 0 84 0 13
2020 Working remotely or teleworking 64 23 6 4 0 1 2 90 4 391
2020 A combination of working on-site and working remotely or teleworking 71 12 12 3 0 0 3 85 3 80
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 8 84 8 0 91 9 13
2020 Working remotely or teleworking 6 79 14 1 93 7 392
2020 A combination of working on-site and working remotely or teleworking 6 76 15 3 92 8 80

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Working remotely or teleworking 66 34 23

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 34 27 8 0 18 0 13 70 21 23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working remotely or teleworking 9 18 20 4 31 0 17 33 43 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Working on-site 61 8 0 0 0 0 31 100 0 13
2020 Working remotely or teleworking 57 16 7 4 3 2 12 84 7 388
2020 A combination of working on-site and working remotely or teleworking 65 15 2 0 2 2 13 94 3 79
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