2020 Public Service Employee Survey Results for Canadian Radio-television and TeleCommunications Commission by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	42	0	9	0	0	0	91	9	63
2020	Non-visible minority	49	41	3	6	1	0	0	90	7	325

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	14	6	4	0	0	90	4	62
2020	Non-visible minority	71	21	3	3	1	1	92	4	326
2017	Visible minority	60	23	4	6	2	5	88	8	45
2017	Non-visible minority	66	24	5	4	1	0	90	5	295
2014	Visible minority	71	11	7	8	3	0	82	11	36
2014	Non-visible minority	67	24	3	4	1	1	92	5	286

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	47	12	8	0	0	80	8	63
2020	Non-visible minority	46	35	9	7	2	1	81	10	325
2019	Visible minority	49	38	7	5	0	0	87	5	53
2019	Non-visible minority	48	37	5	8	2	0	85	10	329
2017	Visible minority	54	31	6	6	2	0	86	8	45
2017	Non-visible minority	46	32	7	9	6	0	78	15	297
2014	Visible minority	37	38	8	14	3	0	76	16	36
2014	Non-visible minority	47	32	6	10	5	0	79	14	286

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	27	13	8	5	0	0	74	13	63
2020	Non-visible minority	46	35	10	6	1	1	1	83	7	325
2019	Visible minority	34	49	8	8	2	0	0	83	9	53
2019	Non-visible minority	47	39	8	4	2	0	0	86	6	333
2018	Visible minority	23	54	9	9	0	3	2	81	10	43
2018	Non-visible minority	38	44	9	6	2	0	1	83	8	311
2017	Visible minority	40	42	10	8	0	0	0	81	8	45
2017	Non-visible minority	41	36	10	10	3	0	0	77	13	297
2014	Visible minority	30	36	8	10	12	0	3	68	23	36
2014	Non-visible minority	30	43	13	7	5	1	1	75	12	286

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	30	15	9	0	0	76	9	63
2020	Non-visible minority	54	33	7	3	2	1	88	5	320
2019	Visible minority	44	45	8	4	0	0	89	4	52
2019	Non-visible minority	51	35	8	4	2	0	86	6	331
2017	Visible minority	44	37	14	4	0	0	81	4	45
2017	Non-visible minority	58	30	6	4	2	0	88	6	297
2014	Visible minority	29	50	8	3	10	0	79	12	36
2014	Non-visible minority	47	37	10	5	0	0	84	6	286

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	22	11	3	2	2	2	84	5	63
2020	Non-visible minority	57	27	7	7	2	0	0	85	9	326
2019	Visible minority	51	34	8	4	2	2	0	86	6	53
2019	Non-visible minority	61	26	7	4	1	1	0	88	5	331
2018	Visible minority	55	22	9	7	4	0	3	79	12	43
2018	Non-visible minority	64	25	5	4	2	0	0	89	6	309
2017	Visible minority	51	33	2	4	6	0	5	88	10	45
2017	Non-visible minority	53	30	8	4	4	0	1	84	8	297
2014	Visible minority	43	27	10	8	12	0	0	69	20	36
2014	Non-visible minority	44	32	11	8	5	0	1	76	13	284

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	44	10	0	3	0	87	3	62
2020	Non-visible minority	49	33	11	5	1	0	82	6	326
2019	Visible minority	38	45	6	9	2	0	83	11	53
2019	Non-visible minority	47	37	6	6	4	0	84	10	332
2018	Visible minority	29	48	12	7	4	0	77	11	43
2018	Non-visible minority	44	38	8	6	3	0	83	9	309
2017	Visible minority	33	50	8	8	0	2	84	8	45
2017	Non-visible minority	34	46	11	6	3	0	80	9	295
2014	Visible minority	44	37	6	0	13	0	81	13	36
2014	Non-visible minority	39	40	13	6	2	0	78	8	286

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	35	6	5	8	2	81	13	62
2020	Non-visible minority	43	36	10	7	3	0	80	10	326
2019	Visible minority	32	33	15	12	7	0	65	19	52
2019	Non-visible minority	39	38	9	8	5	1	77	13	332
2018	Visible minority	26	36	17	13	9	0	61	22	42
2018	Non-visible minority	39	39	10	7	6	0	77	13	309
2017	Visible minority	40	30	10	10	9	0	71	19	45
2017	Non-visible minority	35	38	16	6	4	0	73	11	296
2014	Visible minority	22	38	5	18	14	3	62	32	35
2014	Non-visible minority	34	35	13	11	7	0	69	18	286

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	34	9	5	2	0	84	7	62
2020	Non-visible minority	43	40	8	7	2	0	83	9	324
2019	Visible minority	23	44	13	15	4	0	67	19	52
2019	Non-visible minority	38	42	8	8	2	0	81	11	331
2018	Visible minority	27	51	12	6	4	0	78	11	43
2018	Non-visible minority	37	44	9	6	3	0	82	9	310
2017	Visible minority	31	44	8	10	4	2	77	15	45
2017	Non-visible minority	37	44	10	6	3	0	80	10	297

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	28	4	5	0	0	92	5	60
2020	Non-visible minority	60	32	5	1	1	0	93	2	323
2019	Visible minority	42	42	8	6	2	0	85	8	52
2019	Non-visible minority	52	38	4	3	2	0	90	5	330
2018	Visible minority	52	40	6	2	0	0	91	2	43
2018	Non-visible minority	59	38	2	1	1	0	96	2	310
2017	Visible minority	54	34	6	2	2	2	90	4	45
2017	Non-visible minority	50	41	6	2	2	0	90	4	297
2014	Visible minority	44	40	3	5	3	5	89	8	36
2014	Non-visible minority	47	37	9	5	1	0	85	6	286

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	34	8	8	5	2	79	13	62
2020	Non-visible minority	46	34	10	7	3	0	80	10	326
2019	Visible minority	36	33	16	6	9	0	69	15	52
2019	Non-visible minority	46	32	8	10	4	0	78	14	332
2018	Visible minority	23	41	23	11	2	0	64	13	42
2018	Non-visible minority	41	38	11	7	4	0	78	10	309
2017	Visible minority	38	37	11	8	6	0	75	14	45
2017	Non-visible minority	36	40	13	6	5	0	76	11	297

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	43	3	0	2	2	95	2	62
2020	Non-visible minority	56	32	9	2	1	0	88	3	324
2019	Visible minority	53	37	6	2	2	0	90	4	52
2019	Non-visible minority	58	31	6	3	2	0	89	5	330
2018	Visible minority	48	41	9	2	0	0	89	2	43
2018	Non-visible minority	53	36	7	3	1	0	89	4	307
2017	Visible minority	48	44	2	4	2	0	92	6	45
2017	Non-visible minority	51	37	8	3	1	0	88	4	296
2014	Visible minority	59	30	5	3	3	0	89	5	36
2014	Non-visible minority	58	31	8	3	0	0	89	3	286

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	39	11	2	5	0	0	82	6	62
2020	Non-visible minority	46	36	10	6	2	0	0	83	8	324
2019	Visible minority	30	35	15	10	7	2	0	67	18	52
2019	Non-visible minority	46	37	8	6	3	0	0	83	9	332
2018	Visible minority	26	42	18	5	6	0	3	70	12	43
2018	Non-visible minority	44	38	7	7	4	0	0	82	11	306
2017	Visible minority	29	44	16	6	4	2	0	74	10	45
2017	Non-visible minority	46	37	7	6	4	0	0	83	10	296
2014	Visible minority	23	50	8	8	8	0	3	75	16	36
2014	Non-visible minority	34	41	10	10	6	0	0	75	15	285

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	34	16	2	6	0	0	76	8	62
2020	Non-visible minority	48	33	9	6	3	0	0	81	10	326
2019	Visible minority	31	34	20	8	7	0	0	65	15	52
2019	Non-visible minority	48	33	11	6	3	0	0	80	9	333
2018	Visible minority	21	46	15	16	0	3	0	69	16	41
2018	Non-visible minority	46	33	10	7	4	0	0	80	11	306
2017	Visible minority	34	33	18	10	4	2	0	68	14	45
2017	Non-visible minority	46	35	9	6	4	0	0	81	10	294
2014	Visible minority	23	39	9	11	15	0	3	64	26	36
2014	Non-visible minority	43	33	9	11	4	0	0	76	15	286

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	40	12	0	5	0	0	83	5	63
2020	Non-visible minority	47	37	9	6	2	0	0	84	8	325
2019	Visible minority	41	42	11	4	2	0	0	83	6	53
2019	Non-visible minority	45	39	10	3	1	0	1	86	4	329
2018	Visible minority	27	46	19	9	0	0	0	72	9	43
2018	Non-visible minority	43	35	14	5	3	0	0	78	7	310
2017	Visible minority	36	35	17	6	6	0	0	71	12	45
2017	Non-visible minority	38	44	9	4	4	0	0	83	8	295
2014	Visible minority	36	35	8	11	10	0	0	71	20	36
2014	Non-visible minority	37	41	11	6	3	1	0	79	10	286

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	43	3	3	2	2	92	5	63
2020	Non-visible minority	51	35	10	3	1	0	86	4	326
2019	Visible minority	51	34	9	6	0	0	85	6	53
2019	Non-visible minority	55	32	7	5	2	0	86	7	333
2018	Visible minority	32	53	9	5	2	0	84	7	43
2018	Non-visible minority	48	37	8	5	2	0	85	6	308
2017	Visible minority	42	41	8	6	4	0	82	10	45
2017	Non-visible minority	43	42	7	4	3	0	85	7	295
2014	Visible minority	45	39	3	3	10	0	84	13	36
2014	Non-visible minority	45	37	12	4	3	0	81	6	285

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	40	17	7	2	0	75	8	63
2020	Non-visible minority	43	36	11	6	3	0	79	9	326
2019	Visible minority	34	53	11	2	0	0	87	2	53
2019	Non-visible minority	52	32	10	4	2	0	84	5	328
2018	Visible minority	35	48	13	4	0	0	83	4	43
2018	Non-visible minority	47	36	12	4	1	0	83	5	311
2017	Visible minority	54	34	12	0	0	0	88	0	45
2017	Non-visible minority	47	37	10	4	2	1	84	6	297
2014	Visible minority	30	48	10	10	3	0	77	12	36
2014	Non-visible minority	34	38	17	9	2	0	72	11	285

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	18	35	29	12	2	1	42	22	62
2020	Non-visible minority	4	14	40	27	14	1	1	42	18	324
2019	Visible minority	8	10	40	29	12	2	0	41	18	52
2019	Non-visible minority	5	15	36	31	12	0	1	44	20	333
2018	Visible minority	9	17	24	42	7	0	0	49	26	43
2018	Non-visible minority	3	16	37	27	15	0	1	43	20	309
2017	Visible minority	4	13	35	25	17	0	6	44	18	43
2017	Non-visible minority	6	19	38	21	13	1	2	35	26	296
2014	Visible minority	11	24	37	14	13	0	0	27	36	35
2014	Non-visible minority	7	25	41	18	7	1	1	26	33	286

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	5	15	44	30	3	3	79	5	62
2020	Non-visible minority	2	8	15	37	36	1	1	74	11	324
2019	Visible minority	0	4	21	54	17	2	2	74	4	52
2019	Non-visible minority	2	7	24	38	26	2	1	66	9	331
2018	Visible minority	6	8	21	40	22	3	0	64	15	43
2018	Non-visible minority	3	7	29	37	21	0	2	60	11	310
2017	Visible minority	4	9	26	27	20	8	6	55	15	43
2017	Non-visible minority	5	13	34	26	17	1	4	45	19	296
2014	Visible minority	8	3	26	21	31	5	6	58	12	36
2014	Non-visible minority	5	9	22	38	22	2	3	63	14	286

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	10	31	34	16	3	1	52	15	63
2020	Non-visible minority	7	15	32	27	19	1	0	46	22	325
2019	Visible minority	8	18	24	35	14	2	0	49	27	51
2019	Non-visible minority	5	16	32	27	17	1	1	45	22	331
2018	Visible minority	15	16	22	33	12	3	0	46	31	43
2018	Non-visible minority	8	14	35	25	16	1	1	42	22	309
2017	Visible minority	17	8	25	25	19	0	6	46	27	44
2017	Non-visible minority	9	17	33	23	14	2	3	39	27	297
2014	Visible minority	19	16	42	13	3	3	5	17	38	36
2014	Non-visible minority	10	22	32	21	11	1	3	33	34	286

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	4	33	34	19	2	3	56	9	62
2020	Non-visible minority	4	9	33	34	20	0	0	54	12	323
2019	Visible minority	2	4	38	39	15	2	0	55	6	52
2019	Non-visible minority	2	11	33	31	22	1	1	54	13	330
2018	Visible minority	2	7	32	49	7	0	3	58	10	43
2018	Non-visible minority	2	11	37	32	17	0	1	50	13	309
2017	Visible minority	4	8	21	35	22	0	10	64	13	43
2017	Non-visible minority	5	10	35	30	18	0	2	49	15	293
2014	Visible minority	5	13	44	24	8	3	3	34	20	35
2014	Non-visible minority	8	19	36	24	10	1	2	35	28	285

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	13	28	29	21	2	1	51	19	61
2020	Non-visible minority	7	16	24	26	23	2	2	51	24	325
2019	Visible minority	2	12	29	27	25	0	6	55	14	52
2019	Non-visible minority	7	15	29	24	22	2	2	47	23	332
2018	Visible minority	4	12	36	32	10	3	3	44	17	43
2018	Non-visible minority	6	18	32	23	19	1	1	43	24	309
2017	Visible minority	11	6	15	25	31	2	10	64	19	43
2017	Non-visible minority	9	17	28	23	18	1	4	43	27	296
2014	Visible minority	11	23	44	9	8	3	3	17	36	36
2014	Non-visible minority	14	26	29	16	10	2	2	27	42	285

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	2	5	29	35	22	0	8	61	7	62
2020	Non-visible minority	6	8	23	30	30	2	1	62	14	326
2019	Visible minority	2	4	29	29	24	4	8	60	7	52
2019	Non-visible minority	5	13	22	29	24	3	4	57	19	330
2018	Visible minority	4	10	23	41	16	0	6	61	15	43
2018	Non-visible minority	6	14	33	21	22	2	2	45	21	308
2017	Visible minority	7	6	23	20	28	5	10	57	15	43
2017	Non-visible minority	10	17	25	27	17	1	3	46	28	296
2014	Visible minority	5	3	31	22	21	8	10	52	10	36
2014	Non-visible minority	4	11	23	34	19	6	3	58	17	286

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	5	28	33	20	5	5	58	10	62
2020	Non-visible minority	5	12	34	25	21	3	0	48	18	325
2019	Visible minority	4	8	33	29	17	6	4	51	13	52
2019	Non-visible minority	5	14	29	31	18	1	2	51	19	333
2018	Visible minority	4	10	34	41	7	0	3	50	15	43
2018	Non-visible minority	5	12	39	26	17	2	0	44	17	309
2017	Visible minority	6	13	31	23	18	2	8	45	21	44
2017	Non-visible minority	8	14	34	24	15	3	2	41	23	297
2014	Visible minority	26	13	18	29	5	5	3	38	43	36
2014	Non-visible minority	8	15	41	21	10	2	2	33	24	286

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	19	25	35	14	0	3	50	25	62
2020	Non-visible minority	4	10	35	28	21	1	0	49	15	325
2019	Visible minority	2	13	26	34	19	2	4	57	16	51
2019	Non-visible minority	3	10	27	34	25	0	2	60	12	333

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	35	17	6	0	8	6	72	7	62
2020	Non-visible minority	30	29	18	4	5	9	5	69	11	325
2019	Visible minority	26	21	27	6	6	7	7	56	13	53
2019	Non-visible minority	29	30	20	9	3	6	4	65	13	330
2018	Visible minority	28	26	30	9	2	2	2	56	12	43
2018	Non-visible minority	27	36	12	10	5	7	2	70	17	310
2017	Visible minority	36	24	12	16	4	6	2	65	22	45
2017	Non-visible minority	29	34	13	7	5	7	4	71	14	296
2014	Visible minority	21	29	23	8	8	8	3	57	18	36
2014	Non-visible minority	26	31	14	7	9	6	6	66	18	286

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	31	5	3	5	0	1	87	8	62
2020	Non-visible minority	58	26	7	4	4	1	0	84	8	325
2019	Visible minority	42	25	22	2	9	0	0	67	11	52
2019	Non-visible minority	53	29	7	9	3	0	0	82	12	332
2018	Visible minority	38	32	9	15	4	2	0	72	19	43
2018	Non-visible minority	49	29	8	8	4	1	0	79	12	308
2017	Visible minority	44	28	8	10	8	2	0	74	18	45
2017	Non-visible minority	50	29	7	6	5	2	0	82	11	296
2014	Visible minority	37	26	14	8	15	0	0	63	23	36
2014	Non-visible minority	45	29	7	11	7	1	0	74	18	285

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	33	2	2	3	0	1	93	5	63
2020	Non-visible minority	59	30	7	3	1	0	0	89	4	324
2019	Visible minority	58	25	12	2	4	0	0	83	6	53
2019	Non-visible minority	53	36	6	4	1	0	0	89	5	332
2018	Visible minority	47	39	7	7	0	0	0	85	7	43
2018	Non-visible minority	51	34	8	6	1	0	0	85	7	310
2017	Visible minority	53	25	10	4	8	0	0	78	12	45
2017	Non-visible minority	51	35	6	5	1	1	0	87	7	297
2014	Visible minority	40	40	5	0	15	0	0	80	15	36
2014	Non-visible minority	44	38	6	9	3	0	0	83	11	286

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	32	8	0	2	0	2	90	2	62
2020	Non-visible minority	54	33	8	3	2	1	0	88	4	326
2019	Visible minority	41	36	14	2	7	0	0	77	9	53
2019	Non-visible minority	52	35	7	5	1	0	0	88	5	333
2018	Visible minority	31	50	11	4	4	0	0	81	9	43
2018	Non-visible minority	46	40	8	4	2	0	0	86	6	309

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	23	22	3	6	0	3	68	9	63
2020	Non-visible minority	52	24	9	3	1	7	3	84	5	324

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	33	7	5	2	0	2	87	7	63
2020	Non-visible minority	61	23	9	4	1	1	1	86	5	321
2019	Visible minority	51	19	17	6	2	0	6	74	8	53
2019	Non-visible minority	58	27	9	3	1	1	2	87	4	333

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	28	11	0	4	0	0	86	4	63
2020	Non-visible minority	55	25	11	4	2	0	1	81	7	325
2019	Visible minority	47	28	11	8	4	2	0	77	12	53
2019	Non-visible minority	49	29	10	6	4	1	0	79	10	333
2018	Visible minority	31	52	9	4	3	0	0	83	8	41
2018	Non-visible minority	44	36	8	8	2	0	1	81	11	310
2017	Visible minority	32	40	18	4	4	0	2	73	8	45
2017	Non-visible minority	43	35	9	6	4	1	1	80	10	297
2014	Visible minority	29	40	8	3	18	0	3	71	21	36
2014	Non-visible minority	43	31	13	8	3	1	1	75	12	286

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	26	8	5	2	2	0	86	6	63
2020	Non-visible minority	63	17	9	5	3	2	1	82	9	322

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	39	5	2	2	0	0	92	3	63
2020	Non-visible minority	56	27	6	6	3	1	1	85	9	325
2019	Visible minority	46	28	11	9	2	4	0	77	12	53
2019	Non-visible minority	55	29	8	6	2	0	0	84	8	330
2018	Visible minority	42	39	11	6	2	0	0	81	8	42
2018	Non-visible minority	48	33	8	6	3	0	1	82	10	306
2017	Visible minority	48	30	10	4	8	0	0	78	12	45
2017	Non-visible minority	49	34	7	6	3	1	1	84	9	296
2014	Visible minority	40	34	6	5	15	0	0	74	20	36
2014	Non-visible minority	44	32	11	9	4	0	1	76	12	286

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	41	59	63
2020	Non-visible minority	46	54	326

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	19	8	2	0	2	16	88	2	63
2020	Non-visible minority	61	19	6	2	1	4	8	91	2	326

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	26	5	2	0	0	1	93	2	63
2020	Non-visible minority	63	23	6	5	2	0	0	86	7	325
2019	Visible minority	57	20	10	8	6	0	0	77	13	53
2019	Non-visible minority	60	23	10	5	2	0	0	82	8	332
2018	Visible minority	46	35	11	4	3	0	0	81	7	42
2018	Non-visible minority	55	26	8	7	4	0	2	82	10	310
2017	Visible minority	55	25	8	4	8	0	0	80	12	45
2017	Non-visible minority	53	29	7	5	4	0	1	83	9	297
2014	Visible minority	48	27	5	3	18	0	0	74	20	36
2014	Non-visible minority	49	29	8	6	6	1	1	79	13	286

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	6	6	2	3	2	85	8	63
2020	Non-visible minority	44	31	8	8	3	5	1	80	12	326
2019	Visible minority	28	45	8	7	4	6	2	80	12	53
2019	Non-visible minority	34	38	11	9	3	4	0	76	13	332
2018	Visible minority	27	47	16	4	2	3	0	77	7	43
2018	Non-visible minority	38	37	12	8	2	3	0	77	11	310
2017	Visible minority	33	29	18	10	6	4	0	64	17	45
2017	Non-visible minority	27	36	16	9	5	5	1	67	15	296
2014	Visible minority	29	43	14	0	12	0	3	73	13	36
2014	Non-visible minority	22	45	13	7	8	5	0	71	15	285

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	37	4	8	3	3	2	84	12	63
2020	Non-visible minority	42	35	9	8	4	2	0	78	12	325
2019	Visible minority	33	39	14	9	4	2	0	73	13	52
2019	Non-visible minority	38	37	11	9	4	1	0	76	12	331
2018	Visible minority	33	36	16	9	2	3	0	71	12	43
2018	Non-visible minority	38	38	11	8	4	2	0	76	12	309
2017	Visible minority	31	40	12	10	8	0	0	70	18	45
2017	Non-visible minority	29	35	17	11	5	2	0	66	16	297
2014	Visible minority	34	35	11	3	15	0	3	70	18	36
2014	Non-visible minority	25	41	16	9	8	0	0	67	17	286

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	41	5	8	5	6	0	82	13	63
2020	Non-visible minority	34	39	14	7	3	4	0	76	10	325
2019	Visible minority	30	32	23	6	2	7	0	67	8	53
2019	Non-visible minority	31	39	15	9	3	3	0	73	12	332
2018	Visible minority	20	40	19	14	2	5	0	64	17	43
2018	Non-visible minority	33	38	17	7	2	3	0	73	9	308
2017	Visible minority	27	33	13	10	8	7	2	66	20	45
2017	Non-visible minority	24	36	18	12	3	7	0	65	16	297
2014	Visible minority	16	46	11	5	15	3	3	66	22	35
2014	Non-visible minority	19	39	22	10	4	5	0	62	15	286

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	30	16	6	5	2	0	73	11	63
2020	Non-visible minority	32	40	14	8	4	2	0	73	13	326
2019	Visible minority	27	36	15	11	11	0	0	63	22	53
2019	Non-visible minority	24	39	18	11	6	2	0	65	17	329
2018	Visible minority	16	55	14	9	6	0	0	71	16	43
2018	Non-visible minority	26	40	17	10	5	2	0	66	16	310
2017	Visible minority	25	28	14	10	14	9	0	58	26	45
2017	Non-visible minority	22	37	17	13	6	3	0	62	20	297
2014	Visible minority	21	40	14	8	15	0	3	62	24	36
2014	Non-visible minority	17	38	20	15	8	2	0	56	23	286

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	31	12	0	3	0	0	85	3	63
2020	Non-visible minority	52	25	15	6	1	0	0	78	7	325
2019	Visible minority	38	36	21	0	2	2	2	77	2	53
2019	Non-visible minority	49	33	11	5	1	2	0	84	6	331

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	39	8	5	2	0	0	86	6	63
2020	Non-visible minority	37	46	11	5	0	0	0	83	5	325
2019	Visible minority	38	38	11	10	4	0	0	75	13	53
2019	Non-visible minority	38	44	12	4	1	1	0	83	5	331
2018	Visible minority	25	55	9	12	0	0	0	80	12	43
2018	Non-visible minority	35	45	12	7	1	0	0	80	8	309
2017	Visible minority	42	34	11	4	4	5	0	80	8	45
2017	Non-visible minority	36	45	9	6	1	1	1	83	7	297
2014	Visible minority	37	53	10	0	0	0	0	90	0	36
2014	Non-visible minority	44	46	7	1	2	0	0	90	3	286

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	42	12	6	3	2	78	10	63
2020	Non-visible minority	30	46	13	8	1	1	78	9	324
2019	Visible minority	25	39	19	7	7	2	65	15	53
2019	Non-visible minority	21	44	20	9	3	3	67	12	331

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	39	19	9	3	3	0	67	13	63
2020	Non-visible minority	39	34	13	7	4	3	1	75	11	326
2019	Visible minority	24	28	19	15	7	2	4	56	24	53
2019	Non-visible minority	36	32	14	12	4	3	0	69	16	331
2018	Visible minority	13	35	20	15	5	5	7	55	22	43
2018	Non-visible minority	33	38	13	10	3	3	0	74	13	310
2017	Visible minority	37	30	20	10	2	2	0	68	12	45
2017	Non-visible minority	32	38	11	9	5	4	1	73	15	297
2014	Visible minority	29	31	5	11	15	8	0	66	28	36
2014	Non-visible minority	40	35	10	7	6	3	0	77	13	286

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	37	12	3	2	6	2	81	5	63
2020	Non-visible minority	39	39	14	5	2	1	0	79	7	325
2019	Visible minority	35	30	25	10	0	0	0	65	10	51
2019	Non-visible minority	35	36	18	7	2	2	0	73	9	331
2018	Visible minority	18	47	17	15	0	0	2	66	16	41
2018	Non-visible minority	29	46	16	6	2	1	0	76	8	309

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	22	16	8	10	14	6	57	22	63
2020	Non-visible minority	26	22	17	9	11	13	2	56	24	324
2019	Visible minority	17	17	19	17	9	17	4	43	33	53
2019	Non-visible minority	21	19	24	13	10	10	3	46	26	330
2018	Visible minority	4	27	11	20	9	16	12	43	41	43
2018	Non-visible minority	18	19	21	15	10	13	4	45	30	310
2017	Visible minority	19	22	16	10	16	14	4	50	31	45
2017	Non-visible minority	14	24	17	14	13	16	3	47	33	297
2014	Visible minority	8	16	16	18	21	13	8	30	50	36
2014	Non-visible minority	13	17	21	15	15	17	3	38	37	286

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	45	6	6	6	8	0	80	14	63
2020	Non-visible minority	38	37	12	6	4	1	1	77	11	325
2019	Visible minority	28	31	16	16	9	0	0	59	26	53
2019	Non-visible minority	31	41	13	8	5	1	0	73	14	332
2018	Visible minority	23	37	19	17	2	2	0	61	20	42
2018	Non-visible minority	28	41	17	7	6	1	0	70	13	310
2017	Visible minority	27	46	14	0	10	2	2	76	10	45
2017	Non-visible minority	32	40	10	8	6	3	0	75	15	296
2014	Visible minority	24	40	11	8	15	0	3	65	23	36
2014	Non-visible minority	31	37	14	9	6	1	0	70	15	285

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	32	19	10	13	5	2	56	24	63
2020	Non-visible minority	30	26	17	12	11	1	3	58	23	326
2019	Visible minority	24	22	10	19	19	2	4	50	40	53
2019	Non-visible minority	25	32	13	14	13	2	3	59	28	332
2018	Visible minority	19	42	11	5	16	3	4	65	23	43
2018	Non-visible minority	24	32	13	12	14	2	3	59	28	309
2017	Visible minority	21	25	16	8	23	0	7	49	34	45
2017	Non-visible minority	22	34	13	12	16	2	1	58	28	296
2014	Visible minority	11	29	13	13	22	3	10	45	40	36
2014	Non-visible minority	19	30	15	18	14	1	2	52	33	286

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	31	13	0	2	2	7	84	2	63
2020	Non-visible minority	57	17	12	5	4	1	4	78	10	325
2019	Visible minority	56	27	15	2	0	0	0	83	2	53
2019	Non-visible minority	57	22	10	4	3	1	3	83	7	332

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	17	14	7	2	2	6	76	9	63
2020	Non-visible minority	66	17	8	2	1	1	4	88	4	326
2019	Visible minority	47	28	10	11	4	0	0	75	15	53
2019	Non-visible minority	63	18	10	2	2	2	3	86	4	330

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	11	3	8	5	6	8	81	15	63
2020	Non-visible minority	79	8	2	2	2	2	5	94	4	325
2019	Visible minority	54	11	8	9	8	5	4	72	19	53
2019	Non-visible minority	78	6	4	3	2	2	4	90	6	326

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	11	5	0	0	3	14	94	0	63
2020	Non-visible minority	79	8	3	1	1	1	7	95	2	322
2019	Visible minority	69	6	4	2	0	0	19	93	2	53
2019	Non-visible minority	81	5	2	1	1	1	10	96	2	331

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	45	19	5	5	2	0	72	10	63
2020	Non-visible minority	36	43	13	5	2	2	0	80	7	326
2019	Visible minority	24	40	21	9	2	4	0	67	12	53
2019	Non-visible minority	33	48	10	5	2	1	1	83	7	331
2018	Visible minority	20	34	23	9	6	6	3	58	16	43
2018	Non-visible minority	35	38	16	5	4	0	1	75	9	309
2017	Visible minority	21	42	16	8	8	4	2	67	17	45
2017	Non-visible minority	31	41	15	6	4	3	0	74	11	297

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	36	14	6	3	2	0	76	10	63
2020	Non-visible minority	41	40	11	4	2	2	0	83	6	324
2019	Visible minority	23	53	10	4	8	2	0	78	12	51
2019	Non-visible minority	40	39	12	5	1	3	1	81	6	328
2018	Visible minority	32	43	9	13	0	2	0	77	13	43
2018	Non-visible minority	45	39	8	5	2	1	0	85	7	309
2017	Visible minority	41	31	12	12	4	0	0	73	16	45
2017	Non-visible minority	41	42	9	5	1	2	0	85	6	297
2014	Visible minority	37	29	8	8	18	0	0	66	26	36
2014	Non-visible minority	43	39	9	3	3	2	0	85	6	286

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	42	11	8	5	3	0	76	13	63
2020	Non-visible minority	44	33	12	5	2	4	0	80	8	326
2019	Visible minority	32	40	13	9	6	0	0	72	15	53
2019	Non-visible minority	39	40	11	4	2	4	1	83	6	330
2018	Visible minority	32	32	21	16	0	0	0	64	16	43
2018	Non-visible minority	42	38	12	3	2	3	0	83	5	311
2017	Visible minority	27	34	13	4	14	8	0	66	20	45
2017	Non-visible minority	40	40	10	4	2	4	0	83	6	297
2014	Visible minority	28	35	8	8	20	0	0	64	28	36
2014	Non-visible minority	50	38	5	2	1	3	0	91	3	286

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	44	12	8	6	3	2	73	15	63
2020	Non-visible minority	40	32	15	4	2	7	0	78	6	326

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	33	5	11	8	8	2	73	21	62
2020	Non-visible minority	48	30	9	4	3	4	2	83	7	325

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	32	8	5	0	0	0	88	5	62
2020	Non-visible minority	62	29	3	3	2	0	0	91	5	325
2019	Visible minority	56	27	11	5	0	0	0	83	5	53
2019	Non-visible minority	59	30	6	3	1	0	1	90	4	328
2018	Visible minority	52	36	12	0	0	0	0	88	0	42
2018	Non-visible minority	57	35	4	2	1	0	0	92	4	310
2017	Visible minority	53	27	9	10	2	0	0	80	12	45
2017	Non-visible minority	53	35	5	4	2	1	0	89	6	297
2014	Visible minority	45	35	3	0	18	0	0	80	18	36
2014	Non-visible minority	49	39	4	5	3	0	0	88	8	285

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	32	8	3	3	0	0	86	6	62
2020	Non-visible minority	63	24	9	1	2	0	0	87	3	326
2019	Visible minority	51	26	8	6	9	0	0	77	15	52
2019	Non-visible minority	61	27	7	2	2	0	1	89	4	330
2018	Visible minority	47	29	14	7	0	3	0	78	8	43
2018	Non-visible minority	61	25	9	2	2	0	0	86	5	309
2017	Visible minority	51	25	8	14	2	0	0	76	16	45
2017	Non-visible minority	49	33	10	5	2	1	0	83	7	296
2014	Visible minority	45	29	12	3	11	0	0	74	13	36
2014	Non-visible minority	46	36	7	7	5	0	0	82	11	286

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	27	11	3	3	0	82	6	62
2020	Non-visible minority	58	29	9	2	2	0	87	3	326
2019	Visible minority	42	31	10	11	6	0	73	17	52
2019	Non-visible minority	56	32	5	5	1	1	89	6	330
2018	Visible minority	41	33	18	7	0	0	75	7	43
2018	Non-visible minority	56	31	8	5	1	0	86	6	309
2017	Visible minority	43	33	8	14	2	0	76	16	45
2017	Non-visible minority	47	34	12	4	3	0	81	7	297
2014	Visible minority	45	27	8	3	18	0	72	20	36
2014	Non-visible minority	41	38	10	6	4	0	79	10	286

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	34	14	7	6	0	0	73	13	62
2020	Non-visible minority	56	21	13	4	2	4	0	80	7	326
2019	Visible minority	30	40	13	6	11	0	0	70	17	53
2019	Non-visible minority	50	30	8	7	2	2	1	83	9	332
2018	Visible minority	36	30	13	12	4	5	0	69	17	43
2018	Non-visible minority	50	26	10	7	3	2	1	79	11	310
2017	Visible minority	43	16	16	16	4	5	0	63	21	44
2017	Non-visible minority	41	25	17	8	4	5	0	70	13	297
2014	Visible minority	31	27	21	3	16	0	3	60	19	36
2014	Non-visible minority	43	27	13	8	5	3	0	73	14	286

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	18	35	48	63
2020	Non-visible minority	19	50	31	326
2019	Visible minority	27	37	36	53
2019	Non-visible minority	24	42	35	333
2018	Visible minority	34	32	33	43
2018	Non-visible minority	25	43	33	310
2017	Visible minority	38	24	39	45
2017	Non-visible minority	30	38	32	297
2014	Visible minority	29	42	29	36
2014	Non-visible minority	24	44	32	286

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	10	10	71	0	0	9	11
2020	Non-visible minority	12	27	44	7	1	8	63
2019	Visible minority	8	14	64	0	8	7	14
2019	Non-visible minority	14	42	34	1	1	7	79
2018	Visible minority	12	39	34	0	0	15	15
2018	Non-visible minority	14	36	36	0	8	7	78
2017	Visible minority	10	9	31	10	34	6	16
2017	Non-visible minority	12	25	50	5	2	6	90
2014	Visible minority	0	18	64	0	9999	18	11
2014	Non-visible minority	24	28	36	7	9999	6	69

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	63
2020	Non-visible minority	12	88	326
2019	Visible minority	14	86	53
2019	Non-visible minority	12	88	333
2018	Visible minority	18	82	42
2018	Non-visible minority	12	88	309

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	18	17	2	5	30	7	62	11	63
2020	Non-visible minority	20	15	18	5	4	30	7	56	15	326
2019	Visible minority	9	17	25	6	4	32	8	43	16	53
2019	Non-visible minority	17	16	17	7	4	32	7	53	19	331
2018	Visible minority	16	19	23	10	5	27	0	48	20	42
2018	Non-visible minority	18	15	18	5	3	32	9	55	14	309
2017	Visible minority	15	16	14	6	6	23	20	55	20	45
2017	Non-visible minority	12	22	17	5	6	30	8	55	17	297
2014	Visible minority	0	23	24	3	11	36	3	39	22	36
2014	Non-visible minority	14	13	16	5	6	37	8	50	20	286

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	35	16	2	2	14	0	77	4	63
2020	Non-visible minority	36	27	18	5	3	10	1	71	9	326
2019	Visible minority	24	30	19	6	4	13	4	66	11	53
2019	Non-visible minority	33	30	17	6	3	11	1	71	10	333
2018	Visible minority	23	45	17	4	3	7	0	73	8	42
2018	Non-visible minority	31	37	17	5	2	8	0	74	8	309
2017	Visible minority	33	25	14	6	4	14	4	71	11	45
2017	Non-visible minority	25	36	16	7	6	10	1	68	14	296
2014	Visible minority	3	40	16	0	18	24	0	56	23	36
2014	Non-visible minority	24	29	18	4	5	19	1	66	11	285

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	63
2020	Non-visible minority	5	95	326
2019	Visible minority	15	85	53
2019	Non-visible minority	6	94	333
2018	Visible minority	13	87	43
2018	Non-visible minority	6	94	308

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	12	22	6	6	33	0	49	18	63
2020	Non-visible minority	22	17	16	4	3	33	6	63	11	325
2019	Visible minority	9	13	23	8	4	38	6	39	20	53
2019	Non-visible minority	17	13	16	5	2	38	9	58	13	330
2018	Visible minority	9	11	34	10	3	28	5	30	19	43
2018	Non-visible minority	20	17	17	2	2	35	7	64	7	308
2017	Visible minority	13	14	11	10	7	28	15	49	31	45
2017	Non-visible minority	16	17	16	1	3	41	6	62	8	294
2014	Visible minority	5	18	24	0	13	27	12	38	22	36
2014	Non-visible minority	13	16	14	3	1	47	6	61	9	286

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	31	19	3	3	11	0	72	7	63
2020	Non-visible minority	37	30	15	5	2	9	1	75	8	326
2019	Visible minority	26	24	25	6	4	13	2	60	11	53
2019	Non-visible minority	32	29	19	5	1	12	2	71	8	332
2018	Visible minority	23	36	24	5	3	7	2	65	9	43
2018	Non-visible minority	33	33	18	3	2	12	0	74	6	310
2017	Visible minority	29	30	19	6	4	12	0	67	11	45
2017	Non-visible minority	29	33	15	3	3	14	2	75	7	296
2014	Visible minority	13	32	21	8	8	16	3	55	19	36
2014	Non-visible minority	27	28	14	3	2	24	1	74	6	284

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	19	16	9	11	0	5	63	21	62
2020	Non-visible minority	50	22	10	8	7	0	2	74	16	326

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	29	19	7	5	0	0	69	12	63
2020	Non-visible minority	44	29	18	6	2	0	0	73	8	326
2019	Visible minority	27	19	25	19	7	2	0	47	27	52
2019	Non-visible minority	31	32	19	8	9	0	1	64	17	333
2018	Visible minority	21	34	19	7	18	0	0	55	26	42
2018	Non-visible minority	27	24	22	11	15	0	2	51	26	311
2017	Visible minority	21	31	20	14	12	0	2	52	27	45
2017	Non-visible minority	21	21	21	16	21	0	1	42	37	297

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	29	33	13	8	0	0	47	21	62
2020	Non-visible minority	20	29	30	13	8	0	0	49	22	325
2019	Visible minority	21	43	16	15	2	2	2	66	18	52
2019	Non-visible minority	26	31	27	10	5	0	1	58	15	332
2018	Visible minority	8	52	27	4	8	0	2	61	12	42
2018	Non-visible minority	20	32	31	12	4	0	0	52	17	311
2017	Visible minority	25	33	29	11	0	0	2	59	12	44
2017	Non-visible minority	17	29	31	14	7	0	2	47	22	295

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	35	24	7	4	3	64	11	63
2020	Non-visible minority	31	31	22	9	5	1	63	15	325
2019	Visible minority	25	31	25	4	6	10	62	10	52
2019	Non-visible minority	37	29	21	8	4	1	67	12	330
2018	Visible minority	14	45	26	7	2	5	63	9	42
2018	Non-visible minority	26	36	27	8	3	0	62	11	309
2017	Visible minority	31	37	17	4	10	2	69	14	45
2017	Non-visible minority	20	37	23	10	8	2	58	18	296

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	31	22	10	9	0	2	59	19	63
2020	Non-visible minority	29	26	20	12	10	1	1	57	23	325
2019	Visible minority	24	27	27	13	6	0	4	53	20	53
2019	Non-visible minority	28	29	20	14	8	1	1	58	22	332
2018	Visible minority	14	41	25	13	8	0	0	55	21	42
2018	Non-visible minority	20	26	28	16	9	0	1	46	25	310
2017	Visible minority	29	28	16	16	4	2	4	61	22	45
2017	Non-visible minority	18	29	24	16	10	0	3	49	27	296

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	34	13	8	3	0	2	76	11	63
2020	Non-visible minority	48	26	16	6	3	0	1	75	9	324
2019	Visible minority	45	22	10	8	2	0	14	77	11	51
2019	Non-visible minority	58	28	8	2	1	0	3	88	4	332
2018	Visible minority	41	40	8	0	2	3	7	89	2	42
2018	Non-visible minority	53	29	12	2	1	0	3	85	3	310
2017	Visible minority	49	15	14	6	2	0	14	75	9	45
2017	Non-visible minority	44	30	15	2	1	0	8	80	3	296

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	30	20	16	5	0	59	21	63
2020	Non-visible minority	35	29	21	9	6	0	64	15	323
2019	Visible minority	41	21	19	8	10	2	63	18	52
2019	Non-visible minority	45	27	15	8	4	1	73	12	332
2018	Visible minority	36	30	25	5	4	0	66	9	43
2018	Non-visible minority	39	32	15	9	5	1	72	13	310
2017	Visible minority	29	35	19	15	0	2	65	16	45
2017	Non-visible minority	30	36	19	7	7	1	66	14	293

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	33	11	7	9	2	3	70	18	63
2020	Non-visible minority	33	25	17	16	6	0	4	60	23	326

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	30	10	5	5	3	0	80	10	63
2020	Non-visible minority	40	32	18	7	1	1	1	73	8	326
2019	Visible minority	32	26	26	9	4	2	0	60	13	53
2019	Non-visible minority	40	36	16	5	1	0	1	78	6	331
2018	Visible minority	29	32	16	15	5	3	0	63	20	42
2018	Non-visible minority	34	38	16	6	3	0	1	73	10	311
2017	Visible minority	26	14	34	14	6	2	4	43	21	45
2017	Non-visible minority	30	37	21	6	5	0	1	68	11	292

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	38	14	7	4	2	0	74	11	62
2020	Non-visible minority	32	38	20	7	3	0	1	70	10	323
2019	Visible minority	23	38	21	10	4	0	4	64	14	52
2019	Non-visible minority	36	40	16	6	1	0	1	76	7	330
2018	Visible minority	21	29	31	14	2	0	2	51	17	41
2018	Non-visible minority	34	39	17	6	2	1	1	75	8	309
2017	Visible minority	23	38	19	10	4	0	6	65	15	45
2017	Non-visible minority	25	37	24	10	3	0	1	63	13	292

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	39	15	7	3	0	0	76	10	62
2020	Non-visible minority	42	31	14	8	5	0	0	73	13	323
2019	Visible minority	30	32	15	17	4	0	2	63	21	53
2019	Non-visible minority	42	32	14	7	4	0	1	75	11	331
2018	Visible minority	18	31	34	15	2	0	0	50	17	42
2018	Non-visible minority	38	35	15	6	4	0	1	74	10	309
2017	Visible minority	29	23	22	10	6	2	8	58	17	45
2017	Non-visible minority	32	34	18	8	5	0	1	67	14	293

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	18	8	9	6	2	76	16	63
2020	Non-visible minority	53	27	8	6	5	1	81	11	324
2019	Visible minority	40	17	14	14	13	2	58	28	52
2019	Non-visible minority	53	25	12	4	5	1	79	9	329

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	40	22	9	10	0	2	58	19	63
2020	Non-visible minority	32	31	21	10	5	0	0	63	16	326

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	43	21	5	5	0	2	69	9	61
2020	Non-visible minority	35	39	15	8	2	0	1	75	10	325
2019	Visible minority	39	30	17	8	4	0	2	70	12	53
2019	Non-visible minority	47	32	12	6	2	0	1	79	8	328
2018	Visible minority	29	36	24	4	4	3	0	67	9	41
2018	Non-visible minority	38	34	21	4	2	0	1	73	6	311
2017	Visible minority	34	35	19	8	2	0	2	71	10	45
2017	Non-visible minority	31	37	21	6	3	1	1	69	9	293

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	33	5	5	2	0	2	89	7	63
2020	Non-visible minority	55	25	12	4	2	0	2	82	6	323
2019	Visible minority	64	16	10	2	2	0	6	85	4	51
2019	Non-visible minority	57	25	10	2	4	0	1	83	7	329
2018	Visible minority	58	27	5	2	0	2	5	92	2	41
2018	Non-visible minority	55	20	16	4	2	0	2	77	7	310
2017	Visible minority	70	18	4	2	2	0	4	92	4	45
2017	Non-visible minority	57	23	10	6	2	0	2	81	9	296

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	42	13	11	3	0	2	72	14	62
2020	Non-visible minority	44	29	16	7	4	0	0	73	10	323

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	14	7	2	0	0	11	90	2	63
2020	Non-visible minority	77	10	5	1	1	0	5	92	2	324
2019	Visible minority	67	12	2	0	2	0	18	95	2	52
2019	Non-visible minority	78	9	1	1	2	0	9	96	3	330
2018	Visible minority	70	18	5	0	0	2	5	94	0	42
2018	Non-visible minority	78	12	3	1	1	0	5	94	2	310

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	68	18	6	5	2	0	2	88	7	63
2020	Non-visible minority	76	8	6	2	3	0	4	88	6	323
2019	Visible minority	52	17	2	10	15	0	4	72	26	53
2019	Non-visible minority	74	10	8	2	2	1	1	87	5	332
2018	Visible minority	56	14	15	5	5	0	4	73	11	42
2018	Non-visible minority	72	13	6	2	4	0	3	89	5	309
2017	Visible minority	62	12	6	6	6	2	7	81	13	45
2017	Non-visible minority	72	14	4	3	3	1	2	90	7	295

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	22	0	3	0	0	2	97	3	63
2020	Non-visible minority	65	19	9	3	1	0	2	86	5	325
2019	Visible minority	47	32	6	8	5	0	2	81	14	53
2019	Non-visible minority	59	25	9	4	1	0	1	85	5	331
2018	Visible minority	47	26	20	2	5	0	0	73	7	42
2018	Non-visible minority	51	26	16	3	3	0	2	78	6	307
2017	Visible minority	60	16	14	0	4	2	4	81	4	45
2017	Non-visible minority	51	28	14	2	3	1	2	81	5	294

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	70	14	5	5	3	2	2	87	9	63
2020	Non-visible minority	68	15	6	4	4	0	2	85	8	323
2019	Visible minority	51	23	2	13	9	0	2	75	23	53
2019	Non-visible minority	62	19	9	5	3	0	1	82	8	324
2018	Visible minority	52	23	10	11	5	0	0	74	16	42
2018	Non-visible minority	55	20	14	4	5	0	3	77	9	309
2017	Visible minority	61	18	6	6	2	2	4	85	9	44
2017	Non-visible minority	59	19	8	6	5	1	1	81	11	294

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	14	5	1	0	0	7	93	1	63
2020	Non-visible minority	61	14	3	2	1	0	19	92	4	325
2019	Visible minority	52	19	6	4	2	2	16	86	7	52
2019	Non-visible minority	56	16	6	2	0	1	20	90	3	329
2018	Visible minority	52	19	2	2	0	0	24	94	3	41
2018	Non-visible minority	53	16	5	1	1	0	24	90	3	306
2017	Visible minority	63	8	2	6	0	0	21	90	7	45
2017	Non-visible minority	48	15	9	2	1	1	24	84	4	295

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	21	6	0	0	0	7	93	0	63
2020	Non-visible minority	74	16	4	0	1	0	5	94	2	326
2019	Visible minority	71	13	4	2	2	0	8	92	4	53
2019	Non-visible minority	72	18	5	1	1	0	3	93	2	328
2018	Visible minority	62	19	4	0	0	2	12	95	0	42
2018	Non-visible minority	70	17	4	2	1	0	5	92	4	307
2017	Visible minority	72	12	2	0	0	0	15	98	0	45
2017	Non-visible minority	69	18	5	1	0	0	7	93	1	294

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	22	5	2	5	3	2	88	7	63
2020	Non-visible minority	84	7	4	2	1	0	2	94	2	325
2019	Visible minority	65	9	7	8	7	0	4	77	15	53
2019	Non-visible minority	84	8	2	0	2	0	4	95	3	330
2018	Visible minority	55	25	8	5	3	0	4	83	8	42
2018	Non-visible minority	77	9	3	3	3	0	5	91	6	309
2017	Visible minority	73	8	2	4	2	0	10	90	7	45
2017	Non-visible minority	75	12	4	2	2	0	5	91	5	296

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	34	5	3	2	2	5	89	6	63
2020	Non-visible minority	44	34	14	4	2	0	1	79	7	326
2019	Visible minority	57	21	13	6	2	0	2	79	8	53
2019	Non-visible minority	51	26	17	2	2	0	2	79	4	330
2018	Visible minority	38	38	15	5	2	0	2	78	7	42
2018	Non-visible minority	49	27	16	4	3	0	1	77	7	308
2017	Visible minority	52	24	11	2	2	0	8	84	4	45
2017	Non-visible minority	47	32	14	4	2	0	1	80	6	295

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	48	21	3	4	0	0	71	8	63
2020	Non-visible minority	30	39	22	6	2	1	0	70	7	326

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	34	42	13	0	0	45	13	63
2020	Non-visible minority	14	38	36	10	3	0	52	13	324
2019	Visible minority	21	35	32	9	2	0	56	11	53
2019	Non-visible minority	20	37	33	8	2	0	57	10	333
2018	Visible minority	13	32	38	14	2	0	45	16	43
2018	Non-visible minority	18	31	41	8	3	0	48	11	311
2017	Visible minority	16	35	43	2	4	0	51	6	45
2017	Non-visible minority	10	33	40	12	4	1	43	16	296

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	3	17	46	31	3	34	20	62
2020	Non-visible minority	6	18	38	26	11	37	24	326
2019	Visible minority	2	13	42	32	11	43	15	53
2019	Non-visible minority	6	12	37	27	17	44	18	331
2018	Visible minority	0	16	44	30	9	39	16	42
2018	Non-visible minority	4	14	41	24	17	41	19	308
2017	Visible minority	2	12	28	43	15	58	14	45
2017	Non-visible minority	5	15	42	27	11	38	20	296

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	37	12	5	2	2	0	81	7	63
2020	Non-visible minority	50	37	8	2	1	2	0	89	3	325
2019	Visible minority	23	40	19	6	4	9	0	69	11	53
2019	Non-visible minority	37	43	14	3	2	1	1	81	5	333
2018	Visible minority	36	36	16	12	0	0	0	72	12	43
2018	Non-visible minority	41	41	11	5	2	1	0	83	7	310
2017	Visible minority	34	48	6	4	4	2	2	86	8	45
2017	Non-visible minority	34	46	10	6	2	2	0	82	8	297

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	35	21	5	4	2	0	71	8	63
2020	Non-visible minority	44	33	12	6	3	2	0	78	9	325

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	31	21	3	5	2	0	71	8	62
2020	Non-visible minority	48	26	9	10	6	1	0	75	16	325

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	30	14	2	3	0	3	81	5	63
2020	Non-visible minority	59	26	7	3	2	2	0	87	6	324

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	38	20	2	2	2	77	3	63
2020	Non-visible minority	43	33	12	7	4	1	77	10	325
2019	Visible minority	34	34	19	11	0	2	69	11	53
2019	Non-visible minority	37	40	13	7	3	1	77	10	333
2018	Visible minority	18	44	26	6	3	2	63	10	43
2018	Non-visible minority	37	38	16	4	4	0	75	8	311
2017	Visible minority	33	41	16	4	6	0	74	10	45
2017	Non-visible minority	24	44	19	6	5	2	69	11	297

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	38	10	1	2	0	0	87	3	63
2020	Non-visible minority	51	34	9	6	0	0	0	86	6	326

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	45	13	3	2	0	0	82	5	63
2020	Non-visible minority	46	35	11	5	2	1	0	82	7	325

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	47	10	3	0	2	3	86	3	62
2020	Non-visible minority	45	35	9	6	1	2	2	83	7	323

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	41	12	0	0	0	0	88	0	62
2020	Non-visible minority	57	27	7	3	1	2	2	88	4	326

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	71	24	3	0	0	2	0	97	0	63
2020	Non-visible minority	81	15	3	1	0	0	1	96	1	325

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	34	9	0	0	0	0	91	0	63
2020	Non-visible minority	64	28	6	2	0	0	0	92	2	326

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	27	19	5	0	0	0	76	5	63
2020	Non-visible minority	61	23	6	7	3	0	0	84	10	325

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	33	2	2	2	0	0	95	4	62
2020	Non-visible minority	69	23	6	1	2	0	0	92	2	326

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	69	12	0	6	0	0	82	6	16
2020	Non-visible minority	32	41	15	10	1	0	0	74	11	117
2019	Visible minority	10	40	20	10	0	0	21	63	12	10
2019	Non-visible minority	23	47	16	12	0	3	0	72	12	122

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	100	0	16
2020	Non-visible minority	100	0	117

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	38	26	18	7	0	0	50	24	16
2020	Non-visible minority	23	25	20	19	11	1	1	50	30	117

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	62
2020	Non-visible minority	6	94	325

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	62
2020	Non-visible minority	8	92	324
2019	Visible minority	9	91	53
2019	Non-visible minority	16	84	332
2017	Visible minority	21	79	45
2017	Non-visible minority	17	83	295
2014	Visible minority	16	84	36
2014	Non-visible minority	13	87	286

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	11
2020	Non-visible minority	52	48	26

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	91	9	11
2020	Non-visible minority	86	14	26
2017	Visible minority	91	9	11
2017	Non-visible minority	79	21	50
2014	Non-visible minority	70	30	34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	61	10	10	81	10	10
2020	Non-visible minority	61	30	5	5	91	5	22
2017	Visible minority	59	30	11	0	89	0	10
2017	Non-visible minority	56	22	10	12	78	12	40
2014	Non-visible minority	64	29	7	0	93	0	26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	37	11	3	0	2	3	85	4	62
2020	Non-visible minority	57	25	8	2	2	2	2	86	5	325

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	71	8	1	78	22	63
2020	Non-visible minority	29	60	11	0	67	33	326

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	45	55	13
2020	Non-visible minority	50	50	95

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	30	24	31	0	0	0	45	31	13
2020	Non-visible minority	22	27	18	13	11	1	8	54	26	95

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	15	0	23	32	7	8	35	65	13
2020	Non-visible minority	15	16	18	20	22	0	9	34	46	95

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	18	10	8	0	2	8	80	9	63
2020	Non-visible minority	49	18	12	7	6	0	8	73	14	326
2019	Visible minority	41	19	15	6	9	0	9	66	16	53
2019	Non-visible minority	42	18	14	10	7	1	7	66	19	328
2018	Visible minority	33	20	13	9	8	2	14	63	21	43
2018	Non-visible minority	39	12	15	12	12	2	8	56	27	310

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Radio-television and TeleCommunications Commission by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making